Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Los Angeles, CA | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Tre Smith
(@PastorTreSmith) reported
@ring Not a grate time to be down lots of deliveries this time of year and we need to monitor deliveries to prevent theft. Please resolve quickly.
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JellicoDog
(@jellicodog) reported
@renogolfer @daisbelllo @ring There is nothing worse when paying for a service with constant outage while free service is always working.
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Art Samurai
(@jahangir198584) reported
@ring ring app doesn't seem to be working on my tablet or wife's phone, tried logging in on the website getting error messages with that too, is there something wrong on your end?
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Sunday Phillips, Entrepreneur— Founder & CEO
(@SUNDAYPHILLIPS_) reported
@ring @OpenDuskToDawn Yes, the same problem @ring in FortLauderdale
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pickles
(@pickles61068) reported
@ring again the systemm is down. This is a regular occurrance now!!! How about compensating those of us that pay money every month for this service that is full of faults???
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Andy⚡Jones
(@ADJ_BMWr850r) reported
@ring Hi, only been with you a week, not a good start with this outage, fortunately still running my old system side by side. Two hours downtime is long enough now, please sort to retain custom, thank you.
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robert smith
(@dancastree6346) reported
@ring have you tried calling your customer services to trouble shoot yourselves ?
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ClosetLibrarian
(@ClosetLibrarian) reported
@Rabid_Ricky @ring But the message on the system the air message till says it’s a Wi-Fi issue they need to fix that error message going forward.
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Joe
(@Jclimenti0402) reported
@ring Well fix it already. Or give your customers a FREE year of service!!!!!
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Remy
(@RZcorvidae) reported
@ring Now, I’m only on the $3/month plan, (bc I’m poor and I only have one camera) so it’s not about a loss of money, but on principle. The fact that there’s a complete and total service outage literally less than 48 hours after I paid for this service, unacceptable.
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JellicoDog
(@jellicodog) reported
@MrCoombzy @daisbelllo @ring I check my ring often and I've experienced this at least a half a dozen times this year alone. It was frustrating when there was an outage when there was a burglary scare happening in my neighborhood.
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Chelsey
(@Chelseyjayne87) reported
@ring I know I only pay £5 for 2 devices and that isn't much but seriously its more down than not. How is ring doing its job now when it's down 🤯
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Coombzy
(@MrCoombzy) reported
@ring @pink_dottie You've gone down worldwide... and you've announced when it happened and that it isn't back, how many robberies are going to happen because of this... perhaps just text Ring customers about the down time as I know you have that info.
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Galvin Kunar
(@Galv1) reported
@ring I've removed the doorbell completely after re booting WiFi and trying in vain to reconnect. A simple email or text notifying us there was a problem would have been cerebral
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Ann Travis (Dee)
(@adtravis) reported
The one time I schedule a pickup from @USPS @ring was down so I was unable to catch my #postalcarrier. I am #nothappy 🤬