Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Mönchengladbach, NRW | 6 |
| Berlin, Land Berlin | 6 |
| Köln, NRW | 5 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| New York City, NY | 4 |
| Arlington, VA | 4 |
| Los Angeles, CA | 4 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Kingston upon Hull, England | 2 |
| Chicago, IL | 2 |
| Pittsburgh, PA | 2 |
| Loveland, CO | 2 |
| Blue Springs, MO | 2 |
| Essen, NRW | 2 |
| Charlotte, NC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Vainosky
(@TonyVMiami) reported
@Gwanatu longtime fan of Android central, but I just wanted to say I take some issue with your piece about wifi cameras inside your home. I've read it three times and I don't see anything other than the recent issue with @EufyOfficial and some @ring articles from years passed. 1)
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Susan Case
(@Su7ieK8) reported
@dpd_uk @drmartens - DM peeps, please stop using #dpd_uk they're TERRIBLE, they lie too!! Still waiting for my delivery after they 'missed me' earlier..thank god for @ring ...shows me they've not been anywhere near my address this morning.
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JKJ
(@LoveBollywood90) reported
@ring Can someone help please?your ridiculous instructions do not work for setting up a device!!!!!
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Scott Frost
(@scottfrostt) reported
@ring 45 min on a trouble shooting phone call for changing locations. Fwiw
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Rae
(@rellierae) reported
@edenbruv @ring My bad
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kbw
(@Wick_Dawg) reported
@ring need help - The ring app dashboard screenshots are not updating - When I open my app it shows activity from 8:00 a.m. This morning I have snapshots enabled. I have deleted the app, reinstalled, reset my phone and modem. nothing any idea why the dashboard is not updating?
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Lisa D. Lipscomb RTR4LIFE🐘❤️🏈
(@Lipsle2) reported
Thank God for my @ring Folks watch how FEDEX Delivery .deliver your packages. I just caught my person throwing my package on my front porch, then has the nerve to take a picture after it landed on the bottom stair AWFUL 😞 I pray it is not broken. @FedEx
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jantan24
(@jantan241) reported
Worst product I’ve ever purchased this year. @ring doorbell
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nathen bass booster johnson🔊
(@loud_bass_150dB) reported
@ring I have to pay to take videos? WHAT?!? Nobody else does? Wtf is goin on?
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Tim Mello
(@TheRealTimMello) reported
@ring is the biggest piece of ****. Why do I still have 3 cameras??
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UncleDuck
(@UncleDuck28) reported
@ring Thank you. We spoke to Ring and they are working on a fix for this critical issue.
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Tomtom Skywalker
(@tomtomskywalke1) reported
@ring the past few weeks I have been kicked off the door bell for the family house, and my stepdad is annoyed about having to re-add me to it, am I needing to re-do my account or what? I can’t find anything online about my issue
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geoff
(@VictorMeldrew17) reported
Why am I paying £80 a year to @ring when I can’t get help as my spotlight camera has lost infra red ?
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🕷
(@tmzLoopy) reported
People on the @ring app in the suburbs make me sick How ******** your turtle escape 🐢
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Glen Helen
(@ScratchyMr) reported
@ring A terrible one