Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Kingston upon Hull, England 2
Chicago, IL 2
Pittsburgh, PA 2
Loveland, CO 2
Blue Springs, MO 2
Essen, NRW 2
Charlotte, NC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • ShadowBakura_ ShadowBakura_ [Cal] (@ShadowBakura_) reported

    @ring trying to reconnect my device to wifi app has logged me out and asking to verify. Can’t even get past this, assuming the app and servers are down

  • lestersbonnet ⚡Daleen⚡ (@lestersbonnet) reported

    @LaceyBanis @ring Wow, that's scary. I don't have Ring but you would think that they would let you alert your neighbors to trouble. Glad he didn't get inside

  • MurrayDillon MurrayDillon (@MurrayDillon) reported

    @lorraineareed @ring It would be good if they posted that there is an outage. But @Ring are not ultimately responsible as it’s a Amazon Web Services (AWS) affecting a number of companies/ Services.

  • craiggardner373 Craig (@craiggardner373) reported

    Back on line! Thanks @ring @ring_uk for sorting, have to say very disappointed I couldn't find any official status update from you, it was left to those affected turning to SM to verify wasn't an individual issue. Maybe learn from that for next time - keep customers in the loop!?

  • TheAntoinedion Antoinedion (@TheAntoinedion) reported

    @blinkforhome has the worst customer service, my system has been down for a month and I haven’t heard anything from them about how to resolve this…. @ring

  • 1TimelessThomas Tom Walton (@1TimelessThomas) reported

    @ring let's do this publicly not on a DM, your app and website user login is down, and all base stations are showing as offline, giving an offline notification to the malfunctioning app every few minutes. Your website reports no issues, yet other status websites say otherwise.

  • mithercac Cath Mitchell-Browne (@mithercac) reported

    @ring @EE this seems to be your issue? 😬

  • LaceyBanis Lacey Vorrasi-Banis (@LaceyBanis) reported

    All said, it’s bad enough when someone tries to open your front gate while your 6yo is upstairs sleeping, but @ring minimizing your frightening experience by denying the ability to alert your neighbors for arbitrary reasons is just salt in the wound.

  • phil_790 Phil (@phil_790) reported

    @ring All sorted now, not too sure what the issue was.

  • IamKillswitch Killswitch キルスイッチ (@IamKillswitch) reported

    Ever find yourself just chillin in your restaurant and a @Ring alert pops up and it's a bear turning over your garbage can. Then it takes one of the garbage bags and drags it towards your front door. Probably teasing your dog.

  • Miiia89 amaseingcreations (@Miiia89) reported

    @ring The only reason I purchased your camera was to watch my car from getting stolen. Some how the motion was not detected!!! PLEASE HELP!

  • 626ariel 🌈⚓️Mine⚓️🌈 (@626ariel) reported

    @ring our cameras that are set to not record in Disarmed mode are still detecting motion and recording. Reset base unit from the app but it didn’t fix it. Any suggestions please?

  • McGeeRicky7 Ricky McGee (@McGeeRicky7) reported from Atlanta, Georgia

    @ring there are so many broken vehicle window robberies - why not design a ringwindow devise that alerts you when it’s broken or send an alarm?

  • sphmg Sam Gardner (@sphmg) reported

    @EE I have a problem with my @ring devices. The app is not working, neither is their website. They say they have no problems and it must be my internet provider EE. Everything else works ok. What do you think?

  • ShowtimeMatthew 💬 马修 ☯ Showtime (@ShowtimeMatthew) reported

    Dear @ring, You should be ashamed of yourselves. I recently purchsd a #FakeSecurity @ring for a close friend. She lives alone and thought it should help with "security". Just now a break & enter, man almost tried killing her. Apparently there's no CCTV avail b/c sub exp.

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