Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ronkonkoma, NY | 1 |
| Shawinigan, QC | 1 |
| Charlotte, NC | 1 |
| Chicago, IL | 4 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| New York City, NY | 3 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Los Angeles, CA | 2 |
| Newnan, GA | 1 |
| Rome, Latium | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Mandi (@StarrShyne1222) reported@ring Not all. My parents is still not working and still getting the same error message. That the issue is with your company.
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Kevin Walker (@tuxmytty) reportedHorrible decision to trust @ring as a security system since the garbage products are 100% dependent on a patchy and non fault tolerant cloud service. The cameras regularly don't work/record when the service is unavailable - like the past hours where it's down for everyone again.
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Edwin Schokker (@EdwinSchokker) reported@ring The Ring still doesn’t work after the big problem. I’m allreasy done with it. If it doesn’t work tomorrow i want my money back. I’m pissed of at this moment.
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Peter Smith (@petersmithy) reported@Bluey_Bcfc @ring Had Ring cameras around my house for two years. Have been minor issues in app over the time but they get sorted quickly. This is the worst incident I've ever experienced.
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Reuben Foster (@FosterReuben) reported@ring @KTK1990 I'm also having a similar problem with mine as well
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JayTee (@Type_Twohig) reported@ring I think you removed my tweet calling your website the biggest load of **** I have ever seen. Strange? FYI it is still the biggest load of **** I have ever seen.
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potnoodle (@TuskCo) reported@ring Terrible app
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Tobias H10r (@hot33331) reportedWhile I like my @ring a lot, the amount of service outages and the lack of communication between the doorbell and chime without cloud access are starting to annoy me. Please fix!
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Courtney Canfield (@CourtCanfield) reportedhi @ring team! QQ for you. my annual Ring Protect Basic subscription renewed dec 24 and i was charged $30, but i've been getting emails recently about my ring protect trial expiring this saturday. i'm so confused. could you help me out? happy to send additional details via msg.
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Mandi (@StarrShyne1222) reported@ring Thank you so much for a quick response. We're still having trouble with the Live Feed loading. We can finally log in. I had my Pop charge it while it was down.
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David Conway (@Trinnersboy) reported@ring Hi mine still isn’t working I’m not getting notifications of motion detections or doorbell rings. Can you help?
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Becky Mc (@RebeccaMc14) reported@ring I have only just purchased my ring door bell and it's not working. Will this be working tomorrow ? Not a good sign first day getting it and it's not working
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Craig ⚓ (@SingleCruiser) reported@EdwinSchokker @ring I restarted my hub as the firewall showed failed connections to the ring server and it now works
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Emma Holmes (@emmakholmes) reported@ring Mine is still not working? Whats going on with this service. Bern nad for last few days and is not fit for purpose!
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Princessbow333 (@mailbugirl1994) reported@ring Hey fix your goddamn ring