Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 2
Chicago, IL 2
City of London, England 2
Nottingham, England 2
Manchester, England 2
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
Houston, TX 1
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1
Kansas City, MO 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • JonathanBae5 Jonathan Bae (@JonathanBae5) reported

    @amazon @ring This post uses digital marketing to bring attention to the product ring. It brings a problem that happened and tells us that because of the product they were able to get a notification and the car was brought back to the family.

  • ecruxon emma cruxon (@ecruxon) reported

    @ring failing to call me back to discuss the refund they owe me yet again. what a surprise. the worst customer service I have ever experienced

  • DogeMontana Doge 🪙 Montanya (@DogeMontana) reported

    i ******* hate @ring. worst security platform & app ever. the least intuitive devices i've ever owned dont ever buy this ******* garbage

  • gisgolabetun1 gisgolabetun (@gisgolabetun1) reported

    @amazon @ring #مهسا_امینی #MahsaAmini Help Be our voice

  • InfantryPilot FL410_over_ICN (@InfantryPilot) reported

    I’ve been using @ring products for years. When ever I had issues, they always helped me fix it or sent me a replacement. No hassle No Stress 🤙🏼

  • kjbeenya KJ from Nawf Chawstin (@kjbeenya) reported

    Just turned off both the “crime” & “animals” notifications on @ring. I’m not about to help y’all wrongfully accuse a Black person or help you find your dog.

  • mediaismax MM (@mediaismax) reported

    @ring trying to return my order and live chat are being useless. Im disabled and the only option for me is to drop this off at a drop off shop. Please help

  • Latin_Spice1 Latin Spice™ (@Latin_Spice1) reported

    @ring Cameras are showing offline when in fact they are capturing motion and working fine. What is the issue?

  • Hoosierfan1971 Hoosier Fan 4 Life (@Hoosierfan1971) reported

    @HoosierHystrcs @ring Happens with old age Eric. **** just stops working right.

  • dpage99 David Page (@dpage99) reported

    @ring What other people think that’s missing, hence the poll. Think this may help Ring understand what customers would love to see from Ring. Your new cameras are 1080p again, lots of people I know including myself wish Ring was HomeKit compatible. Extra sensors for cameras be good to.

  • BarbieVcruz Barbara Cruz (@BarbieVcruz) reported

    @ring you will be getting replaced with a blink terrible terrible service and no help

  • michaelferndez Michael Fernández (@michaelferndez) reported

    @ring quite possibly the worst customer service ever.

  • HarryProctor20 Harry Proctor (@HarryProctor20) reported

    @ring terrible customer service, absolutely no help at all with getting me into my app - I am now home alone with no security!! They let you purchase their products but don’t help with any issues!! #ringdoorbell

  • Ryan23Harris Ryan Harris (@Ryan23Harris) reported

    @ADT Extremely disgruntled by you’re dealer “safe haven”. Our door bell is malfunctioning. Had it less than a year and we have to pay for someone to come out to fix an issue we didn’t create. #dontbuy buy @ring doorbell instead.

  • Nick_Ponesse Nick Ponesse (@Nick_Ponesse) reported

    @ring my doorbell is not staying on so I called technical support. They said they see the issue and will update my firmware. Now my device will not even turn on. The representative said oh ok well you can buy a new one because that one may be broken. How does this make sense?

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