Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Check Current Status
Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 5 |
| London, England | 2 |
| Los Angeles, CA | 2 |
| Chicago, IL | 2 |
| Dallas, TX | 2 |
| Pawtucket, RI | 1 |
| Atlanta, GA | 1 |
| Landgraaf, lb | 1 |
| Lakeland, FL | 1 |
| St. Petersburg, FL | 1 |
| Ocala, FL | 1 |
| Lenoir, NC | 1 |
| Croydon, England | 1 |
| Avon, IN | 1 |
| Bonn, NRW | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
| Oldenburg, Lower Saxony | 1 |
| Grassau, Bavaria | 1 |
| Ozark, IL | 1 |
| San Francisco, CA | 1 |
| Toledo, OH | 1 |
| Birmingham, England | 1 |
| Kalamazoo, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Luce
(@elloyouLOU) reported
@ring not working.... Cannot locate account since about 5 hours ago. When will this be sorted out? Please don't copy and paste stock answer
-
John L'Estrange
(@johnlestrange) reported
@england88888 @ring Yeah, I think the whole system is down.
-
Edinburghgirl
(@Edinburghgirl4) reported
@ring Don't buy them! Ring website and app down again today!!! Thousands of very P*d off customers!
-
Marie
(@mariem1963) reported
@ring It’s 5hrs and counting since your MAJOR outage affected my doorbell & stick up cam, but your updates are pitiful, with cut & paste replies to tweets - how many people do you have working in Customer Services .... 2, 3, 4 ..... ? Your tag line ‘always home’ needs a rethink!
-
Kevin McNulty
(@RogerLinus815) reported
The ring app is down. All morning it wouldn’t connect. Now it connects but says battery is 0 and signal strength is 0. It’s hard wired and the doorbell rings when pressed. No notifications, motion or doorbell. @ring #RingDoorbell #ring
-
JOSE C
(@JOSEC84995526) reported
@ring @ring still down and no further info.
-
Anthony Harris
(@AnthonyH1976) reported
@VelvetMcIntyre @ring System wide outage. The app is broken at the moment. Just spent half an hour slamming the door closed over and over!
-
🌊🆘Warp Asylum🆘🌊
(@AsylumWarp) reported
@ring got a dilemma. My wife set the ring alarm for away when she left this morning before your system went down. now that she's on her way home she will not be able to turn it off , question will the alarm go off when she opens the door
-
chris ford
(@chriscford) reported
The @ring app & all wired cameras are back up and running properly. Battery powered devices still down.
-
DR
(@DReid1981) reported
@TashaKP @ring Outage it's been like this since 1pm. I too have been trying to install it and can't. Seems a bit poor tbh. Not great when u are relying on this as it security etc
-
Anthony Harris
(@AnthonyH1976) reported
@MsScarlett @ring Mine doing it too. There is a system outage 👍🏻
-
TheDarkLord
(@Th3D4rkL0rd1) reported
@ring Perfectly timed outage with the same day I received my first Ring product. Doesn't inspire confidence if I can't even set up my account.
-
Me
(@Sheis_gettingit) reported
@VelvetMcIntyre Same here. Popped up after the app finally started workingbafter being down for hours this morning. @ring
-
Gingie S. Pumpkins
(@VelvetMcIntyre) reported
.@ring I keep getting an error message saying the battery door of my spotlight cam is open. I just checked, opened, closed, still getting the error. I have it in a silicone cover for extra weatherproofing, so this seems to be a software error.
-
Turn Up
(@Turn2015Up) reported
@gary_barber @ring I agree since o cannot complete my setup and install. Are they working through thanksgiving? I hope they have identified the issue and not still investigating.
Check Current Status