Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Kansas City, MO | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
| Grayson, GA | 1 |
| Dowagiac, MI | 1 |
| Hailsham, England | 1 |
| City of London, England | 1 |
| Natick, MA | 1 |
| Creutzwald, ACAL | 1 |
| Rialto, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Alasdair McKie
(@AMcKie) reported
@ring As you saw in my first tweet to you, I said "I can’t open any of them in the app” which based on the article you sent me means things are not working properly.
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Kelly Dennis
(@kelzipan) reported
@red_bairn @ring is yours back on? mine worked most of the day and is now having a streaming error.
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Jonathon Matthews
(@Jonnyboymathews) reported
@ring screws on my door bell are just spinning, started with one now 2 battery charges later the other. I have had to remove with pliers. I have seen this problem with hundreds of other customers, how can I resolve this?
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Real Average American
(@mixermastermike) reported
@ring Well I guess according to the New Ring Doctrine - this is just a poor gentleman trying to put food on the table we need to stop the bullying of these desperate individuals What's Next!? Will they say it's cruel to keep your doors locked when people are hungry and need shelter? ;/
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J D
(@ghostbuster9999) reported
@ring I’ve been having an issue with my device for months. Now support has gone silent. Will anyone ever help me resolve this issue or is my safety and security no longer a concern to Ring?
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Kelly Dennis
(@kelzipan) reported
@ring is your system down again? no live video.
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jackie johnson
(@Spirit_210) reported
@ring I have the entry delay set up on my alarm system but when you trigger the sensor it sounds the alarm straight away. Doesn’t give me any time to get to the keypad. I have checked the settings. Any help ??
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EDA Alarms Ltd
(@eda_security) reported
@jonesdan750 @ring Very nice definitely a place on the market. Not a big fan of ring though. Brought one for mine to see what it’s all about. Was good now drops off the Internet every few days have to do a hard reset. No info to let you know it’s not working. It is an old one now though.
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DroopySocialworker
(@DroopySocialwkr) reported
@gaysocialworker @ring I like my no frills unit. Good picture quality. Good night vision. Ugly as **** but thats ok. I stuck it up with some magnetz.
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Real Average American
(@mixermastermike) reported
@amazon_policy @ring @Habitat_org That's great! Very Self Righteous 👏You also apparently believe intruders have the right to enter your back yard!?! Unbelievable you won't allow neighbors to post an alert when ring catches an intruder entering your back yard is reprehensible... WTF!?!
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Boyd Laffitte
(@BoydLaffitte) reported
@mcintoshc16 @ring Yes! I can’t access my device! @ring please help
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Real Average American
(@mixermastermike) reported
@ring Ring is working against Neighbors!! Just tried to post an alert last night an intruder entered by property came all the way into my back yard garage area obviously up to NO good tried to post to alert my neighbors and RING removed it WTF!?!?!
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Advanced Living
(@AdvancedLiving) reported
@JamieSiminoff @ring -your “product“ has been proven defective over and over and this will be the last time I sell it to a client. I’m embarrassed again as half of the cameras on this job have been bad. Nice quality control jackass!
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Tony Phillips
(@denverboot) reported
@mcintoshc16 @ring Yes, I'm having the same problem again. I've also had a problem for a week or two trying to delete recordings. I've found that recordings will only delete from the list once I back out of the app and then go back into it. I'm getting very disillusioned with this Ring doorbell.
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Alan!
(@o2bnobx) reported
Hey @ring I bought a doorbell and some cameras, not a social network. I'm now getting spam messages. Fix it or I'll disconnect and go on a tear about how horrifically bad your cyber posture is.
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