Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Berlin, Land Berlin | 6 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Mönchengladbach, NRW | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Köln, NRW | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Los Angeles, CA | 3 |
| Loveland, CO | 2 |
| Blue Springs, MO | 2 |
| Essen, NRW | 2 |
| Charlotte, NC | 2 |
| Seattle, WA | 2 |
| Saint-Cyr-en-Val, Centre-Val de Loire | 2 |
| Orléans, Centre-Val de Loire | 2 |
| Odenton, MD | 2 |
| Valencia, Comunitat Valenciana | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Kimbo325
(@kimbo325) reported
@ring Hey there! I see that the website is down - would that be why I can't connect my new bridge? Don't want to return it if I don't have to. Thanks!
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Ian Cockerill #KBF
(@IanCockerill2) reported
@GregSargentDNet @ring I didn’t realise there was a system outage. Did Ring inform anyone?
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Jonathan Graham
(@JJGraham92) reported
@DanHewitt_ @ring Yip. Not working.
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Mike Mo
(@Mike043091) reported
@ring service outage for 3 hours. Are you close to resolving the issue?? Time frame when service will be restored?
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Bob F1
(@RobeF1) reported
@ring is there a problem with ring doorbell app..For some reason my app has stopped working and will not accept the verification code. 😤
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Lyssa
(@_AlyssaLocket) reported
There seems to be a @ring outage😣
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Joel Fig
(@fig_joel) reported
@ring is the ring still down
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Brad Cue Walker
(@bradcuewalker) reported
@JonnyG101 @ring It’s the servers. Bad timing.
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Sam
(@tonychuckatini) reported
@ring fix your app
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Paul Laver
(@Smug1To) reported
@ring is your server down ?
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A I D A
(@aidaworld) reported
It would be nice to record message on your helpline, instead of just putting the phone down @ring #outage #CustomerService #UK
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Andre R. Bowens
(@AndreBowens) reported
@ring ring system outage update please
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Capitano Rezessivo
(@CRezessivo) reported
@ring no Login possible in Germany
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Daniel Richards
(@dmrdecs_daniel) reported
@ring Just missed an important delivery thanks to streaming error. £1000 worth of security rendered useless. Fuming right now. Are recordings still being made? Is my alarm still functioning??!!
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ⒹⒶⓃⒺ
(@daneshaw8) reported
@ring can someone help me? Device online, connected to internet, internet speed is great. No live view, stuck on activating device, can’t even access device health! Help! Your phone number just cuts off! Not impressed!
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