Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Beamon
(@Beamon_09) reported
@ring Any update on the rich notifications issue? Been almost a week without this feature now...
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psycho artie
(@NonStopAssRape) reported
@herv310 @ring They dont give a ****, clearly
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John Ossawy
(@johnossawy) reported
@ring @Filippi721 Just to jump on the back of this issue. It's affecting my mains powered doorbell, your original tweet said it should only affect battery powers devices?
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@carol60735267 @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Herv310
(@herv310) reported
@ring We are running out of patience, we need an update. Are we going to get a credit for the days that the service has been down? I understand one day but this has been a few days
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Holly S
(@Holly182) reported
@ring Any idea on how long the rich notifications will be down for?
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@YankeeRedChick @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
-
Bird
(@Bird14093343) reported
@ring When will the battery powered devices notification issue be resolved??
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@RedEyeHusky @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
-
nick
(@mumofboys72) reported
@ring Im geting notifications jist no pic with them nieghbours having same problem
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Ian Harber
(@ianharber) reported
Terrible customer experience with @ring on the phone just now. Geeze. I know they’re owned by Astronaut Jeff now but I just expected better.
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Ed Barry
(@catenarycat) reported
@Ring #Ring a word of caution, do not expect much help with issues with door bell or chimes from #Ring . It is not forthcoming.
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Sammy Duvall
(@SammyDuvall2) reported
@_Impossible_GRL @ring Glad it’s not just me having this issue!
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Lisa Smith Strother
(@strother_smith) reported
@ring @Matt_Colliers Alexa isn’t announcing Ring notifications for me either. It’s the same issue for others that I know have Ring and Alexa devices.
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John Zarro
(@JOHNZARRO) reported
My ring app notification is not allowing me a preview anymore. I’ve had it since two months, and have this problem only since today. Please help. @ring