Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

Less
More

ring Hero Image

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Phoenix, AZ 2
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Barnsley, England 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Manchester, England 1
Laurelton, NJ 1
Meridian, ID 1
Sevilla, Andalucía 1
Denver, CO 1
Coppell, TX 1
Grayson, GA 1
Dowagiac, MI 1
Hailsham, England 1
City of London, England 1
Natick, MA 1
Creutzwald, ACAL 1
Rialto, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Photorizons Patrick Keefe (@Photorizons) reported

    @ring ... so, even though I am willing to pay for the next model up, I cannot upgrade because I bought from Home Depot. I was told that is company policy. So, Ring's company policy is to treat existing customers like garbage. Good to know as I drop them to go to ADT. Ring sucks

  • HashbasherMine HashBasher (@HashbasherMine) reported

    @ring @AlexDavis91 Ring doorbell is down again since an hour of two, the Netherlands. No notifications, Not even when app is open.

  • PaulineSegbe Pauline Segbefia (@PaulineSegbe) reported

    @ring is the system down AGAIN!!!!

  • Russ414uk Russ Price (@Russ414uk) reported

    @ring Hi. Is it possible please to see if a device (e.g. spotlight camera) has been offline? I can’t see anything in the device history. If not, would this be a feature worth adding? Thanks.

  • Caperfamily joe blow (@Caperfamily) reported

    My @ring doorbell is not working with the @apple app version 5.46. I can’t access the history. I get an error message that they are aware of the problem and to try again later. It’s been 3 weeks! #customersupport are useless. #dingdongs #dingalings

  • Penschick21 Arielle MacDonald (@Penschick21) reported

    @amazon customer service is a huge joke. I have all the information needed to find my families order and tracking information, but yet they won't help me find it. I also have a @ring camera that showed no such delivery of my daughters Christmas presents yesterday at 4:59pm.

  • AsiaAneka Aneka Laufeyson (@AsiaAneka) reported

    @ring can y'all PLEASE get your app together? And if you can't can you put an error on there that doesn't say there's something wrong with MY internet?

  • RyanNixon_41 Ryan (@RyanNixon_41) reported from Columbus, Ohio

    And worst customer service goes to @ring !!!!

  • richard_starr40 Richard Starr 📱🤳💻📶⌨️🧨 (@richard_starr40) reported

    @ring Exact same error message as yesterday. Check your connection...the app will not load it was working 20 minutes ago

  • ftm_in_ma KTC (@ftm_in_ma) reported

    @Ring Our service was out for 24 hours and just started working properly today. I think this was due to the AWS service outage.

  • richard_starr40 Richard Starr 📱🤳💻📶⌨️🧨 (@richard_starr40) reported

    @ring Down again today...

  • AlexDavis91 Alex Davis (@AlexDavis91) reported

    @ring I currently have a ticket open with engineering after being on the phone for an hour and half yesterday. My base station does not correctly fail over to cellular back up. We are close to switching providers with how poor the "security system" has been performing recently.

  • Caperfamily joe blow (@Caperfamily) reported

    Why does @Ring #customersupport maintain that they have no indication that their doorbells are not working with the new version of @Apple app? Social media is alive with people having this problem. Wakey wakey #DingDongs #DingALings

  • AlexDavis91 Alex Davis (@AlexDavis91) reported

    @ring Ring is down again...

  • LoizouLou Louis L 🇮🇹 (@LoizouLou) reported

    @ring I can’t get my notifications to work, spent 30mins with Apple trying, is there a problem with the app/servers?

Map Check Current Status