Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Los Angeles, CA | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Lee C
(@leelizard4) reported
Hi @ring if someone scrambles my Wi-Fi signal. Will I receive a notification that my doorbell camera is down?
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Andrea
(@AndreaShadduck) reported
Is there any company’s that are like @ring but isn’t Ring?! I wanna switch over. I’m absolutely sick and tired of how many times @ring goes down. It’s bullshit. #Ring
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Scuba Steve5387
(@scubasteve5387) reported
Gotta like installing your ring doorbell per the directions and it still messing up and @ring support telling me it's because I didn't use "common sense". Terrible company with terrible customer service.
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Timo Wong
(@K1ck3rTW) reported
@ring - I'm trying to login on the web and it keeps saying to enter in a verification code sent to my email. I never get the email :(
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Luke
(@belowoceans) reported
@ring @alexa99 Still no homekit support huh? After all these years, it feels like a broken promise. Using homebridge isn't as good as proper support, what is actually holding support back?
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mightymousecutie425
(@Nicoleg425) reported
@BadNuremburg @ring Accurate. I googled and fixed my own problem while tech support and I were getting to know one another for 2 hours 😩
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Nicola
(@nickers1973) reported
Im not usually a Luddite and himself pretends to be tech savvy… but we can’t set up new @ring #Ring doorbell - super annoying help interface. Not intuitive. Anyone got any real life experience/ tips?
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QuitaB
(@TnRedbone615) reported
@Ring Why even ask us to DM you for help, if you offer no help?? @AmazonHelp Is this your Policy too, since you sell their products? Do your reps hang up on paying Customers & promise a Supv call back, but no Supervisors calls Customers back either?
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DrMarioPepper
(@DrMarioPepper) reported
@ring Yeah too bad you sold me the battery powered pathlights and forgot to mention how the solar ones come out a week later. Worst you wouldn’t even do a swap. Very disappointed. One of the pathlights is already dead not working even with new batteries😡
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Jessica H
(@Jess_h4) reported
My ring doorbell won’t charge past 23% but because I’m 20 days past their 1 year warranty, ring has told me they “can’t do anything to help”. Don’t buy ring if you’re looking for a reliable doorbell. #ringdoorbell @ring @amazon
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Chris C
(@crunchman98) reported
OK @ring if my doorbell has stopped working after 16 months and I've tried everything with my home connection maybe it's the battery?. Where do I get a new one & I've heard it's a nightmare to replace
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IngaF
(@FonderInga) reported
@ring I've had my wired floodlight for a couple years and the lights have recently started strobing every time they turn on, and one of the floodlights isn't lighting up anymore. I've changed the motion and light settings, and reset the floodlight but the problem persists.
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Joe Boag
(@jplusab) reported
@ring are your systems down? My devices have gone offline for no reason…
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🤷♀️
(@yayjaytoday) reported
@ring Hey there, I’ve tried posting on my neighborhood group a few times and it keeps getting taken down for no reason. There was suspicious activity at my door and I wanted to share it with my neighbors, and no one from your company is responding.
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Bad Nuremberg XIV Takes
(@BadNuremburg) reported
@ring Your policy is not allow cancelations of orders after 36 hours even if you don't have the ability to ship them. You do not know how your products initialize and you won't answer those types of questions. A DM won't fix that. /mute
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