Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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🤖💙JANNIPANTS 2.0💙🤖
(@SheenTennantFan) reported
@Malorkai @ring Exactly! They get a bad rap for a load of old wives tales and misinformation. They're one of the best little creatures to have around!
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Raddlerss
(@SpiralThrone) reported
@ring the clip history from today on my timeline have gone, can you help me? I have tried reinstalling app.
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Georgie Schmidt
(@Georgie_Schmidt) reported
@ring Is there an issue going on right now? I'm getting Error server response code was 500 on my front doorbell camera. All of my other Ring cameras are working fine.
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Jonathan Crass
(@jc8654) reported
@ring - So, when buying a kit from a security/alarm company, you'd kind of expect an attention to detail. Items missing from my kit, tech support is useless and can't speak to anyone who isn't just going to pass the buck e.g. "It's Amazon's issue". Great first impression...
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Nick Stevens, Sr.
(@BigNickSnr) reported
Just when I thought @Verizon c/s failed me the worst, Welcome to @ring 😠
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Devan Stout
(@devann99) reported
@cards13216581 @ring I hope ring fixes this issue. It happened after their last update.
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TH
(@NonsenseTink) reported
@BBCWatchdog please can you help? Ordered a gift from @TheRangeUK never received item, they are saying it was delivered. Too late to check @ring doorbell footage as past 30 days. Don't know what to do, can't afford to lose £90 buying again. Just want item no refund just my order.
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كوليت
(@mcintoshc16) reported
@ring It’s not the first time! It says on your website there is an error
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okay
(@iwillneverlie2u) reported
@ring my concerns like my cat being shot is not being posted on the neighbor app You say it’s anonymous but everytime I have an issue it does not get posted yet electricity problems do you have a sick moderator in Lithonia Georgia probably run by a drug dealer
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rick siegel
(@rcksgl) reported
@ring i cancelled my account in Aug 2017. I just noticed you are still billing me. WTF?
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Anne Coats
(@acoats1129) reported
@ring event video not showing on app. Shows if logged into web site. Have uninstalled and reinstalled the app. Is there some sort of issue going on?
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Robyn Walter
(@robynwalter) reported
So frustrated with @ring doorbell! Can't get help with support~trapped in a loop with ineffective suggestions!! The camera's great~customer support NOT!
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cards
(@cards13216581) reported
@devann99 @ring Have you found any fix? All 7 of my ring cameras are doing the 1-2 second record thing too. Tonight it’s not even catching motion at all.
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SteveLightley
(@SteveLightley) reported
from
Enfield Lock, England
@ring Problem was at my end still had a vpn running in the background. All sorted now except for the way ring doesn’t support vpns.
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Fenerli 〽️esut
(@FenerliMesut1) reported
@ring The Ring app is not working well anymore since android 11 update on samsung s10e. Missing live view and on demand video. No problems with on the iphone.
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