Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • alcain4 BDC (@alcain4) reported

    @brinks_home your customer service is less than good. Trying to get help for two days. Either on hold or waiting. Service is too expensive for poor service. @ring @adt

  • atlantachuck Atlanta Chuck (@atlantachuck) reported

    @ring Don’t trust Ring to stand behind it’s products poor customer service they remind me of Aol and look we’re there are now !!!

  • wired2thebrink Alan (@wired2thebrink) reported

    @ring Have done no reply again. Doorbell is critical as disabled use. Your forums have countless reports of dead hardwire systems dying magically after subscriptions elapse or your broken firmware updates.

  • OldFart_JD Jay Dee 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@OldFart_JD) reported

    @ring "Streaming error". Even though i have a strong signal and fibre optic! Go figure 🤔

  • atlantachuck Atlanta Chuck (@atlantachuck) reported

    @ring So I purchased 3 ring items for my house ... I had my roommate put then on his account , The roommate passed away and I needed to put them on my account ... Ring support sucks no help !! #ringsucks

  • MariLaflare M.LAFLARE👩🏽‍🎤 (@MariLaflare) reported

    @ring why my app not working????

  • pennydaily Lucky Penny (@pennydaily) reported

    It is all up and down @Ring dozens of people in my area and not once have I seen a police presence in my area in 2 full years. But to use "defunding of the police and covid" as an excuse is straight BS and MUST STOP immediately.What say you @LAPD? Get your people to actually WORK

  • atlantachuck Atlanta Chuck (@atlantachuck) reported

    @ring So I purchased 3 ring items for my house ... I had my roommate put then on his account , The roommate passed away and I needed to put them on my account ... Ring support sucks no help !!

  • missmelodyyyyy Melody (@missmelodyyyyy) reported

    @ring I heard y’all’s systems can get hacked and y’all don’t do anything to resolve the issue? People hacking to see children’s or babies rooms?

  • jp_bse mmmmkay ultra (@jp_bse) reported

    @ring **** all the way off

  • dntchase Dntchase_Replace (@dntchase) reported

    @ring I wish getting help from customer service was as easy as they claim the app is.

  • jaxrhapsody Jax Lazzo Rhapsody (@jaxrhapsody) reported

    @ring I like how you gotta pay to record ****. That's awesome, because recorded footage could be real useful.

  • amys_bus_ticket @amys_bus_ticket 🌊#PaperBallots (@amys_bus_ticket) reported

    @ring All info has been provided to #RING, already. Including a screenshot. This proves #RING not read customers' tweets, complaints or suggestions. It does not require a DM (as much as @Ring would like to get it off the public timeline view). Do the work. Fix your product.

  • EricssonRagnar Ragnar Ericsson (@EricssonRagnar) reported

    @ring For any would be burglars out there... If you see a Ring sign in front of a house, make sure the occupants aren't home and make your way in. You have 30 seconds to locate the glowing blue light and unplug it. Then do as you please for as long as you want. Ring sucks.

  • atlantachuck Atlanta Chuck (@atlantachuck) reported

    @ring Still no help from Ring filed a Better Business Complaint!! Sad 😞 company sad costumer service avoid the Ring !!!

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