Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| New York City, NY | 4 |
| Lancaster, NY | 1 |
| Ronkonkoma, NY | 1 |
| Shawinigan, QC | 1 |
| Charlotte, NC | 1 |
| Chicago, IL | 4 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Los Angeles, CA | 2 |
| Newnan, GA | 1 |
| Rome, Latium | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Taxation Is Theft Behrman (@DanForTexas) reported@ring Lol no ****. And there's a charge cable you can get for the battery version but you have to run a cable because it's 12v. Neither of these meet my requirements and I'm sure you wouldn't exchange this one if it did.
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Bryan Betke (@BryanBetke) reported@ring app is super buggy. Not impressed so far given how popular this product is. Was this written in VB?
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Randy (@21ScatPack) reported@ring Good deal. Wanted to confirm that it was a widespread issue and not something specific to my smart lighting.
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Timo (@Tee_timo) reported@ring looks like ring is down again, I can not set my security system to home or away to protect my home. Way too many outages all the time. System can’t be trusted
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kp (@kappaKdp) reported@RedTommy76 @21ScatPack @ring having same issue in nj
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Shannon Shields (@ShannonBowley21) reported@ring Worst customer service!!! We have 5 ring devices, had problems when we upgraded our wifi. Have been able to bring 4 back online but the ring doorbell can't be activated and customer service telling us it is registered to someone else! Eufy security system here we come!
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Chris Wells 💾🇬🇧🇦🇺🎗️Ⓥ🎗️💉💉💉💉 (@crispi_1971) reported@ring Stop already This is to do with your app The device is fine. Nb. Live view works fine right now because i down graded the app to 3.42.0 Check the DMs we've had before. #GoingRoundInCircles
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Randy Garlinghouse Jr. (@GarlinghouseJr) reported@ring system down? Can’t load from anywhere.
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🦄🦄🦄 (@BBDSaysImPoison) reportedHow does a garbage truck go up my street, stop in front of my house, collect my garbage, and the @ring doesn't catch that???
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Ryan M. Adzima (@radzima) reported@ring how do I setup notifications for when a device goes offline unexpectedly? Even better, how do I get a device to actually try reconnecting when it goes offline?
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TomD (@RedTommy76) reported@rcchello @ring App not working for alarm staus, controls, camera feeds, devices tab blank. Website won't connect to alarm. Camera feeds work only outside the app such as via Alexa, web, or smarthings.
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Younus Khan🐳 (@iamyounusk) reported@RedTommy76 @21ScatPack @ring Same issue here in NJ.
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Coastal Cozy Nest (@cc_nest) reported@RedTommy76 @21ScatPack @ring Same issue here.
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TomD (@RedTommy76) reported@jessatimmer @21ScatPack @ring App not working for alarm staus, controls, camera feeds, devices tab blank. Website won't connect to alarm. Camera feeds work only outside the app such as via Alexa, web, or smarthings.
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Curls (@curls4thewin) reportedJust swapped out 6 @ring cameras with 3 @EufyOfficial C24's and 2 Floodlights Pro 2's. 2K video 24/7 local recording with no need for cloud storage. No more dead batteries or devices offline. No more servers down for a half day problem. Make the switch 👍
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