Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| New York City, NY | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Bloated Bumble Bee
(@BloatedBumbleB) reported
@ring I understand a short delay, problems happen. But how many hours now has it been down? I'm in the U.K. this seems to be a world wide issue? To my knowledge, its been no less than five hours. I'm glad I don't use your full security system! You need a better way of notifying people
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Kiki
(@keek86) reported
@ring while I understand that you're currently down I still have questions. when my service resumes will I be able to view activity at my doorbell from 12/6? I had a package likely stolen yesterday and I'd like to be able to see the activity.
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Andy 🇮🇹
(@BecketNitefire) reported
@ring services are down. Hopefully things get back in order soon. I think a software update went rogue on them. #ring
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MV_Milly_Nilly13
(@MNilly13) reported
@ring @pink_dottie My system was back up and running an hour ago and now it is not working again. Is this because of you? Confusing as hell because the error message says that it's the "user" internet connection causing the issue.
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Trump's Snowflake. 🌊🌊🌊 she/her
(@HollyKeefer6) reported
@Heather73072259 @ring It does happen at least once a month. Other Ring users have reported that. I have buyer's remorse. I should have known another Amazon product is a piece of garbage.
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Substantion _THEE_Igra
(@SubstantionIgra) reported
@ring Not when Amazon AWS is down, as it is today.
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Simon
(@Simon_daniel01) reported
@iparnaby @ring This is part of the outage I presume as I have the same issue and I stupidly logged out of the app and I can’t log back in
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AAAfx
(@aaafxonline) reported
@GrandiPapi_ @ring I live in Mexico and have the same f**** problem. It fell around 9am
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Linda
(@Linda91021040) reported
@ring Any update? My cameras have been down all day. No end it sight?!
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susie
(@susienorfolksww) reported
@lisamp1986 @ring Their server is down
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Adrian Martinez
(@DrBustANut) reported
@jhoustonphoto1 @ring I'd honestly just take it back and look into something else that isn't hosted by a third-party so you can have real security. Made the same mistake buying this garbage a year ago and have had nothing but time wasting issues left and right.
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Ven Shaw
(@Ven_Shaw) reported
Hi @ring I appreciate that the app is down however because I couldn’t get into it, I triggered my own alarm and couldn’t turn off the siren without resetting the base station! That was fun for gone 9pm. Your helpline is also cutting calls off…
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Along Came Johnny
(@JohnandMcBride) reported
@ring Still down ?
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Daniel Rodger
(@DanielRodger) reported
@ring what is going on!!! All services not working!
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holiday szn 🦃🎄🎅🎁
(@Richie_Brienza) reported
@pink_dottie @ring …and still down