Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Barnsley, England 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Manchester, England 1
Laurelton, NJ 1
Meridian, ID 1
Sevilla, Andalucía 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @AndroidPolice Total crap. @Canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • CyborgSniper Ruhel **** (@CyborgSniper) reported

    @ring Hi. Any updates on the service outage for the smart notifications. Thank you

  • dancastree6346 robert smith (@dancastree6346) reported

    @ring That didn't answer my question ? Also fix the live view on the android app it no longers lets me rewind

  • lizcin Lizbeth Cintron (@lizcin) reported

    @ring Yes, please fix rich notifications

  • tizlad Ty Kropp (@tizlad) reported

    @ring 7 days and no rich notifications simply not good enough. By the time the go to live activates the reason for the notifications has quite often gone. How on earth can it take so long to sort out an issue 👎👎

  • thaidragon66 hassan ali (@thaidragon66) reported

    @ring Still waiting for the issue to be resolved? Any updates?

  • RayShmn Ray (@RayShmn) reported

    @ring spent about 30 mins on phone to Ring this morning. Still no resolution to what is a very basic problem. Customer service???

  • LarryCrnobrnja Larry Crnobrnja (@LarryCrnobrnja) reported

    @ring - I would love to have "snooze" as an option in my modes. For instance, when in "home mode", be able to snooze certain cameras so they don't send alerts, but record motions. Can you help a guy out? #RingIsGreat

  • dancastree6346 robert smith (@dancastree6346) reported

    @ring Yes that part but it keeps kicking me out of the app everytime i try so between the rich notifications still not working and a useless live view not working the ring app its fixing

  • MsScarlett Lady (@MsScarlett) reported

    @david_witty @ring So sorry to hear this. Do u have a battery device? The battery devices we have from ring r garbage. They pick up wind but not a person 5 ft away. The wired flood r good but wow the battery devices r awful.

  • GipperFox Cole's mom (@GipperFox) reported

    @ring are paying subscribers going to be compensated for this outage?

  • LovingLife1888 Lisbon Lennox (@LovingLife1888) reported

    @ring @Luke_Carter56 Can you at least give us better updates then, like how many engineers are working to fix it, what they are doing to fix it, whats causing the delay to fix it, and how it failed in the first place

  • Daywalkerr Daywalkerr (@Daywalkerr) reported

    @ring I am have a problem with setting up ring with the new Linksys 6E. The ring app does not list my gateway or see my gateway to complete the process.

  • Luke_Carter56 Luke Carter 🌖 (@Luke_Carter56) reported

    @ring Are they any closer to fixing this issue? It has been going on for a long time ?

  • peterc83 Peter (@peterc83) reported

    Over a week and @ring are STILL trying to fix the problem with rich notifications. 🙄

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