Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Batley, England | 2 |
| Frankfurt am Main, Hesse | 1 |
| Chicago, IL | 3 |
| Nantes, Pays de la Loire | 1 |
| Birmingham, England | 1 |
| Naaldwijk, zh | 1 |
| Dallas, TX | 1 |
| New York City, NY | 4 |
| Paris, Île-de-France | 2 |
| Lancaster, NY | 1 |
| Ronkonkoma, NY | 1 |
| Shawinigan, QC | 1 |
| Charlotte, NC | 1 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Los Angeles, CA | 2 |
| Newnan, GA | 1 |
| Rome, Latium | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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ForAutumnAngel (@ForAutumnAngel) reportedHey @ring, i bought 2 of your indoor/outdoor battery cams. And my problem is installing on wall inside. Your official video shows just screw on to wall. But YouTuber videos show using the anchors. So can you guys make a updated video explaining do you need anchors inside or not.
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Gordon **** (@FirstAuntyJebus) reported@LindyQ2222 @ring And also a gun. Imagine only having a shovel to defend yourself with when he breaks down your door and walks right in... because that's exactly what happened next to the home owner.
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al417 (@public9965) reported@ring I've slogged through the phone menu at 800-656-1918 twice to try to get help with a device setup, and both times, after verifying my identity and saying it will transfer me, the system hangs up on me instead.
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American Narratives (@ajcollins00) reported@davidma77507034 @YNB @ring I don't think you would have said the same thing if a white person said "black folk" regarding the same issue Yvette is talking about. Are you that fragile to actually think saying "white folk" automatically implies all white people. It's not that serious, dude.
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James Raeburn (@jimborae) reported@MarkDotPeters5 @wildlime @ring What was the issue with Eufy doorbell? Pretty happy with mine and no problems to speak of.
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Watrlvr (@nqanry185908) reported@ring Do not buy Ring Cameras. I have a defective solar panel. I have waited a month for replacement. Promised by 2/14. Now being told it will take longer. Will not refund so I can get from Amazon stock or credit service. Camera down and security risk. Suggest do not buy ring.
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Blake (@Kugrox) reported@rsvp89 @KCDefender @ring cops dont have to help you if you're being stabbed, so neighbors dont have to risk their lives to save yours either. theres no law that requires human beings to risk their lives for others. that law doesnt exist.
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heraldo sánchez (@freetaiwan99) reported@jsrailton @ring @jason_koebler throw your ring cameras in the ******* trash
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Obleo A. Beck (@oab) reported@ring omg 😡 could you please stop 🛑 sending nonsensical messages in the ring app that have nothing to do with home security! WTF! 🤬 This A.I. nonsense is annoying snd off topic!
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kantstopwontstop88 (@kantstopwontst1) reported@ADTRbreakdown @ring Wth ! That’s all bad and I’m assuming you changed the settings for motion and all. Damn man never heard anyone having issues.
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Colin Campion (@ColinCampion) reported@Hurrikeen @ring I had this issue last year. They replaced my cameras 2 in in the end it was an algorithm change at the ring end. It was all good up until a few weeks ago and not mine is picking up cars too. Needs sorting out
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Jay_The_Man (@Jay50613985) reported@JoeBorelliNYC @NYPDnews @ring You only care when it affects you. You don’t care if the NYPD maintains standards? If the beards are too long they can’t get a proper seal on a gas mask & a criminal can grab them by it. It is a risk to the officer & anyone they try to help. Try locking the car door.
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Dave Zatz (@davezatz) reported@ring My Ring devices are just fine! I’m saying Homebridge, and associated plugins, are a hack. You COULD help there with some Apple HomeKit integration… :)
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Scotty J (@Its34Again) reportedDay 15 of asking .@ring to address the iOS widget issue and despite all the promises NOTHING has been done. They just don’t care, do they!
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Jose Troitino (@elteslaengineer) reported@ring are you guys down? Having issues? Is there an outage? Please advise.
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