Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 3
Chicago, IL 3
Detroit, MI 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
New York City, NY 2
Arlington, VA 2
Pittsburgh, PA 2
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Talladega, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Holm06827469Ken Ken Holmes (@Holm06827469Ken) reported

    @ring Sent DM to you as requested, you told me to phone you . After 15 minute wait I gave up . I have spent hours trying to resolve this problem . What do you suggest I do next ? Get a refund from the retailer not fit for purpose ?

  • dancastree64 robert smith (@dancastree64) reported

    @ring all i wanted to know which does not invlove dm if there was a problem with the ring charm after all correct me if i'm wrong but this is the ring twitter page isn't it ? where customers should be able to get a simple answer from ring about a simple question i.e. my question

  • mmmaritzah M. (@mmmaritzah) reported

    @funkofinderz @FedEx @ring Agree. ****, I’ve caught the fedex guy plenty just driving past my place without stopping then marking my package as no access to building and rerouting my package to a pickup location, fedex never got back to me on many occasions. Fedex sucks ***.

  • kidanime91 kid Animé (@kidanime91) reported

    @funkofinderz @FedEx @ring The worst!! 🤬

  • JohnHuckle8 John Huckle (@JohnHuckle8) reported

    @ring can you tell me, like you have suggested, where abouts on my phone I go to fix your app, as the app only gives notifications from evening to morning and never in the day. Just to say that all my other apps (150 of them) work as they should, except yours...

  • spcld2k Daniel Lussier 🧢 (@spcld2k) reported

    At @USPS is a joke. Lied about attempting a delivery today like I don't have a @ring doorbell, want me to go pick up my delivery I paid to have shipped, and now sitting on hold for over 1 hour 20 min trying to get someone to fix this.

  • FCHSMathFun Chris McCord (@FCHSMathFun) reported

    @ring You currently suck! You won’t let me sign in b/c I have a new phone. Fine. You give me a choice to check email for a code. Cool. Get email & it says I have to go online. Why not say that first. Go online & supposedly I can still sign in. Go online & nope! I have to call!

  • talkingmonkey01 santigo carrillo (@talkingmonkey01) reported

    @SpiketailedDino @harrys @ring So pointing out the BLM did more to harm black own business and people then help them is wrong? Well at least now we know you are ok with riots that destroy peoples lives

  • jannealers Janne Alers (@jannealers) reported

    @ring Tried it like 10 times on 4 different devices. Not working..

  • Visual360Media John Goulding (@Visual360Media) reported

    @ring can someone contact me re my subscription not auto transferred to new bell. Currently paying for something that's not working. I see email support no longer an option lol !

  • dancastree64 robert smith (@dancastree64) reported

    @ring is there a problem with the ring charm connecting at the moment to wifi and the ring app ? my ringdoor bell camera is working but the chime refuses to connect to the same wifi that i'm sending this tweet from

  • kristen_capalbo Kris Capalbo 🃏 (@kristen_capalbo) reported

    @funkofinderz @FedEx @ring I bet these ***** that are throwing the packages would be ripped **** if someone did that to something they ordered.

  • sungoddess1692 🎵 Alicia Offkeys 🎶 (@sungoddess1692) reported

    @ring why does live view fail at night when I need it the most? This camera is one of the worst things I have ever purchased and no I am not dm'ing you. Your product sucks.

  • wfavero Willie Favero (@wfavero) reported

    .@ring I just uninstalled your garbage app and I am in the process of looking for replacements for all the RING junk in our house. You all are absolutely clueless. 59 sec to find an e-mail on a slow network and then enter it into your app so I could sign is impossible. Junk.

  • xKELSOxTv xKELSOx (@xKELSOxTv) reported

    @funkofinderz @FedEx @ring See my fedex guy is my dad's best friend, so my **** just gets launched through a window

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