Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 3 |
| Chicago, IL | 3 |
| London, England | 2 |
| Los Angeles, CA | 2 |
| Wolverhampton, England | 1 |
| Noida, UP | 1 |
| Pawtucket, RI | 1 |
| Landgraaf, lb | 1 |
| Lakeland, FL | 1 |
| St. Petersburg, FL | 1 |
| Ocala, FL | 1 |
| Lenoir, NC | 1 |
| Croydon, England | 1 |
| Avon, IN | 1 |
| Bonn, NRW | 1 |
| Seattle, WA | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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cards
(@cards_suns) reported
@ring Is there any way of setting up motion zones without using advanced motion detection? Advanced motion detection is terrible, all the car/person has to do is stop and it stops recording.. I want to see everything until they leave my house.
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Scotty27
(@Scotty2710) reported
@HGVJoker @ring_uk I had the same issue yesterday i spoke to someone was very helpful they are replacing it for me however there out of stock and have to wait until the end of the month for a replacement its frustrating because I have a @ring doorbell for security kind off defect the object😕
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Josh brennan
(@wheels2019) reported
@ring i have been noticing as of lately. That the ring control app for ios. Has been a little buggy. when it comes to loading the app and switching over from cellular connectivity to wifi
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Felicity 🙋🏻♀️
(@Flicky2609) reported
@ring help please, I pay a monthly fee to see stuff… I see no stuff 👀
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Victoria Leigh 🦎
(@byVictoriaLeigh) reported
@ring I need to be able to reliably monitor my dog’s surgery recovery when I’m not at home. Pls help. 🥺
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Dave
(@davidciccone) reported
@ring Is your service down?
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Idelise Espinosa 🎭
(@IdeliseEspinosa) reported
The @Ring doorbell camera is so ******* unreliable. This **** works like the first 4 months after you buy it then every new app update ***** it up from there. Get something better fr!
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Pat Barba 1941
(@MyWanderingEyes) reported
it on my cell provider & told me to call them so like a little damn sheep I called them & they checked & their NON USA employees told me nothing wrong on the provider's end so it must be .@ring's issue BACK & FORTH BACK & FORTH meanwhile
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Jaydog3302
(@madness11545) reported
@ring why is your service so terrible? Accessing cameras is so slow, if it works at all. Useless!!
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Ghost
(@ghost72986) reported
@ring My Ring Doorbell 2 is having issues with the wifi. It connected to my new BT wifi just fine on Friday. Now it says online but very poor connection. This whole morning it was offline and wouldn’t even connect. Says battery is 44% even though I’ve fully charged it. Can’t see
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Ed Barry
(@catenarycat) reported
@Ring how do we get guidance to stop motion initiated noise? #RING provides no help
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☥
(@jodielandon__) reported
@ring For sure! I called the support folks and the lady did not help 😭
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Kiley McGowen - BLACK LIVES MATTER
(@KileyMcGowen) reported
@ring worst customer service EVER
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Alwin Lubbers
(@alwinlubbers) reported
**** @ring cameras. Most of the time they don’t even work. Please do yourself a favour and just get something else. Even AliExpress cameras connect faster.
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Richard Lindsey
(@RichardLindsey_) reported
@ring Hi, all my Ring devices are offline. Looking at it on here, seems other people have the same problem. Any idea on how to fix it? Or shall we wait? Thanks.
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