Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • KadhimhussainG kadhimhussain@google (@KadhimhussainG) reported

    @MercedSaid @ring I have same issue

  • sweet1_2love lea (@sweet1_2love) reported

    @ring hiya I can’t subscribe as keep getting error messages

  • TonyAldapa Face (@TonyAldapa) reported from Los Angeles, California

    @Rufio1617 @ring @AMCTheatres Nah, people be getting killed in movie theaters down here lol. Nobody said anything

  • ESmithBDA SmittyBDA🇧🇲!!! (@ESmithBDA) reported

    @ring @AndreaShadduck I currently have the same issue! It's only in the past 2 days or so that my motion previews have stopped displaying. Was your issue rectified yet Andrea?

  • gevonataylor Gevon Ahmad Taylor (@gevonataylor) reported

    @ring has the worst customer service. Not only did their representative lie to me about the security screw size for my doorbell, they can't assist you unless you have info that's on the box (that you likely threw away) or that's on the back of the device (WHICH IS MOUNTED!!)

  • kingpablo2 KingPablo (@kingpablo2) reported

    @ring Just talk to the customer service in Philippines. I purchased a new home with Ring. I have an acc for another property for the last two and half years! I have proof of purchase and can’t find previous owner. They want me to buy a new Ring. Hello Google! GoodbyRing!Terrible!

  • dannr88 Daniel Robinson (@dannr88) reported

    @ring @TommyBarnett69 Rich notifications are not working on my Ring Wired by Amazon either. I have reset router, doorbell, app, turned rich notifications on and off and we still only receive text notifications.

  • Andy_Donn Andy Donn (@Andy_Donn) reported

    @ring Since outage earlier only 1 camera is back online. 8 more show offline. I’ve tried powering off and on and used multiple phones to test

  • StopGaslighting Leota (@StopGaslighting) reported

    @ring You've been zero help.

  • andy_horale 𝙰𝚗𝚍𝚛𝚎𝚠 𝚂 (@andy_horale) reported

    @Matt_Colliers @ring I also have this Matt. Suspect this specific issue has been lost in the noise of the total chaos of ring at present. I see that they also report a loss of 'rich notifications from battery devices' and I've put the loss of Alexa notifications down to that...but time will tell..

  • Andy_Donn Andy Donn (@Andy_Donn) reported

    @ring Your pinned tweet says something about notifications problem but as far as I can tell the entire ring system is down. All cameras, all accounts can not login. Can you confirm?

  • KadhimhussainG kadhimhussain@google (@KadhimhussainG) reported

    @dannr88 @ring @TommyBarnett69 Same issue with mines

  • akaCharter Char (@akaCharter) reported

    @ring requiring an old device to login to a new device is a horrible idea. Requiring someone to be home for customer service is a horrible idea. Many people use your service because they are abroad or away (including me).

  • catenarycat Ed Barry (@catenarycat) reported

    @Ring #Ring a word of caution, do not expect much help with issues with door bell or chimes from #Ring . It is not forthcoming.

  • Urdoniii Abu Adam (@Urdoniii) reported

    @ring YOUR SYSTEM IS DOWN!!!! WHAT A GRRAT SERVICE!!!!

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