Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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George Christou
(@GeorgeC35727902) reported
@ring wtf your systems are down? give us a damn update!!!!
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Leo
(@PupHusky) reported
@nicolegarratley @ring Yes! I have never been asked to login to my account or create an account. It says "something went wrong" when I tried to set a password each time. Their customer service phone number has been disconnected and no responses in their chat. Have they been hacked?
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MadConsumerGFY
(@MadMdcooks) reported
@ring With this type of outage of a security app, who would pay Ring for any other type of security services?
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MS. CITY
(@ShelbCityy) reported
Wtf is going on? @ring My app logged me out of my account & the verification code I was given does not work. I called the customer service number & it keeps hanging up.
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Prillie
(@photon_wanderer) reported
@ring please fix the app asap. Like many others who have already tweeted, I also can’t log in and it keeps saying error.
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CSeidPhotography
(@CSeidPhoto) reported
from
Stony Brook, New York
@nicolegarratley @ring @ring were all down. any update ?
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Lenka
(@tradergrl) reported
@ring @KennyCamposNYC Would be great if a human being responded to this MAJOR OUTAGE
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Lenka
(@tradergrl) reported
@ring @misslovelylavi Would be great if a human being responded to this MAJOR OUTAGE
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Lady L
(@L3L3_1) reported
@ring I behave been logged out and the verification keeps failing is there a problem…customer service line uk not working 🤬
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Marlene
(@n2thinairb4u) reported
@WengersLostSon @ring Major Ring outage reported
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louisecfc
(@louisecfc) reported
Is anyone else’s @ring app not working?
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Lenka
(@tradergrl) reported
@ring @CraigDealey Would be great if a human being responded to this MAJOR OUTAGE
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Lenka
(@tradergrl) reported
@ring @DougTown Would be great if a human being responded to this MAJOR OUTAGE
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MadConsumerGFY
(@MadMdcooks) reported
@ring @John03931248 Is Ring going to provide an ETA to their customers when the issue will be resolved or is Ring going to just leave their customers frustrated?
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Coach AB
(@CoachBeltrano) reported
@ring Can’t log in or call customer service! Please fix! 🙏🏽
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