Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
New York City, NY 3
Los Angeles, CA 2
City of London, England 2
Nottingham, England 2
Charlotte, NC 1
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • bubbleskpop1 Lucy 🏳️‍🌈 ✊🏻✊🏼✊🏽✊🏾✊🏿 (@bubbleskpop1) reported

    @ring any idea if recordings will still be saved as someone attempted burglary on my flat a couple of days ago and i want to know if they've come back at all. And any timeframe on how long they will be down?

  • AlliN91011 AlliN (@AlliN91011) reported

    @ring I am having a lot of trouble with this doorbell. Whenever is rains it doesn't work. I recent was on the phone for 2 hrs trying to get it to work.ring no longer belonged to me because I put my email address on my uncle's ring. We resolved it and today it stopped working

  • mikeo111 Mike #FBPE #JohnsonOut 🐝❤ 🖤 (@mikeo111) reported

    @ring Do you understand that people use your security product for home security? I've just spent over £200 on a system which is not working. If not fixed, will contact my credit card company and action a charge back

  • SeasidePoppy Poppy Rose (@SeasidePoppy) reported

    @ring @towger3 Yeh still no access. This is utter rubbish. 8 hours to identify the issue and you still can fix it. What are we paying for?!

  • Jason1112345 Jason (@Jason1112345) reported

    @ring Ur cam is slow to load up and the new floodlight cam randomly decides to turn the lights on whenever it wants. I’ll be leaving to go back to @googlenest

  • jonkleidon Jon Kleidon (@jonkleidon) reported

    @ring Thieves are aware of the outage and taking advantage. I have three visible @Ring cameras outside and today was the “random” one day my new Christmas decorations were ripped out of the ground and stolen in broad daylight. Merry Christmas.

  • lovablenagel Lovealways (@lovablenagel) reported

    @ring how long will the system be down. I reset my password thinking it was something i did and no it’s the system

  • NekuNoise Neku Light (@NekuNoise) reported

    @ring @JaySaidWhat_ Can we please double time the fix Alexa isn't working too but next time can you send a mass email to tell us so I don't have to go searching for the problem

  • Fallen_Ironman Noel Yoon (@Fallen_Ironman) reported

    @alenjona11432 @theblingfisher @ring Think it this way. Whatever crime that happened around customers today. I see a big law suit against ring as they didn't inform customers as everything was fine. This is bullshit. **** the spaceship Bezos and fix the fukin lil camera first

  • Jayne720 Jayne (@Jayne720) reported

    @LexxK13 @ring It's an issue with Amazon's cloud server. Impacting businesses, universities, Netflix, Disney, Amazon, Ring, Alexa...

  • ClosetLibrarian ClosetLibrarian (@ClosetLibrarian) reported

    @ring Send them over to ring headquarters to fix the outage LOL

  • Nazcahari Amanda Perez (@Nazcahari) reported

    @ring You know what would be nice? Telling your customers of an outage. I understand things happen, but I was trying to troubleshoot on my side for a while before I realized the problem was on YOUR END! I do PAY for your service. I know you have my info! An email would’ve been nice.😡

  • D3faultRetr0 don't worry about it (@D3faultRetr0) reported

    @ring When @amazon buys @ring and forces them to use AWS then when AWS goes down for whatever reason, the millions of Ring users who DEPEND on Ring to keep them safe at home or away and protect their belongs and family and all we get is "sorry, keep checking this webpage"

  • SaSSyBXTCH_BABE TyE (@SaSSyBXTCH_BABE) reported

    @ring i still cant login to my account why?!?!?

  • pyrateking0 james wood (@pyrateking0) reported

    @ring still not working,

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