Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

Less
More

ring Hero Image

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • RaiderJude Jude (@RaiderJude) reported

    @ring Harrrible! In 2020 what ‘big’ company can not figure out an outage? Your company should be ashamed of itself.

  • bellybuttongoo Walmart brand Ed Sheeran (@bellybuttongoo) reported

    Thanks to @ring my apartment was broken into while their system was down earlier today. WTF is the point of #ring if it doesn't work when you need it most. 10 out of 10 pissed and 0 out of 10 recommend.

  • higgs_623 Lisa M (@higgs_623) reported

    @ring Stop with the robot automated response to the tweets! It’s just as frustrating as your lack of response to the outage! Credits to customers should be high on your list. I just ordered bing and ring will be replaced. Wish i could send the ring cam back

  • XanderpussRex neXanderthal (@XanderpussRex) reported

    Why does my @ring doorbell go off when a car drives down the street, but @amazon delivery drivers walking up to my doorstep and setting packages down NEVER set it off?

  • AliveFancher Fancher Comes Alive! (@AliveFancher) reported

    @ring I got the battery compartment door warning this morning. I can’t switch modes all day. Is this also symptom of the the issue?

  • grand_b23 GrandMasterB23 (@grand_b23) reported

    @ring yo chief, I can’t change my modes. Just installed this last week and it’s already down. Not good. I’d like to speak with the owner please.

  • EZCANES 🙌EZ🙌 (@EZCANES) reported

    Does anyone have @ring devices? Seems they are having an outage via @awscloud services...

  • JOSEC84995526 JOSE C (@JOSEC84995526) reported

    @ring Still down :(

  • DSkids Darren Skidmore (@DSkids) reported

    @ring You should be notifying customers as soon as you are aware of the outage, this is home security and peace of mind not a frivolous luxury

  • free4ever7777 Free4ever (@free4ever7777) reported

    @ring Please fix your system it’s been down all day

  • brad_bieraugel Brad b.... (@brad_bieraugel) reported

    @ring New version2 alarm was working great until this morning when all push notifications to iPhones stopped for open sensors and when alarm had sensors tripped, mode changes etc. no settings have been changed so somethings related to your server issues. Help!

  • sergiodc1966 sdc (@sergiodc1966) reported

    @schmassidy @ring I’m having some bad issues with the ring doorbell 2nd gen I have called ring and they know about it and have given 24 hrs to fix issue

  • marcihcarnes Madre (@marcihcarnes) reported

    @ring Trying to get set up again. Customer service can’t help ...worst service ever @ringisnohelp @ring

  • nishilmalde Dr. Nishil Malde (@nishilmalde) reported

    @ring Sure things break and go down. Although I would have thought for an organisation like Ring they would have multiple redundant systems in place for such outages?

  • GlazeHero Hero GlaZe (@GlazeHero) reported

    @ring Doorbell chime doesn’t work and went through every step possible to get it to work. Seems like many others are having the same issue that the chime just doesn’t work at all. Why is that?

Map Check Current Status