Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nottingham, England 2
Kansas City, MO 2
Manchester, England 2
Bully, Auvergne-Rhône-Alpes 2
Chicago, IL 1
Slough, England 1
City of London, England 1
Port Orange, FL 1
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Barnsley, England 1
Phoenix, AZ 1
Lenoir, NC 1
Toronto, ON 1
Cedar Bluff, AL 1
Barrington, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • RO2108 Rochelle Green Lopez 🌻 (@RO2108) reported

    @ring I am unable to log in or view my ring cams, I see by all the tweets and replies, you're having a major outage 🙄 is there an eta?

  • clivehough Clive Hough (@clivehough) reported

    @DanHewitt_ @ring Struggling to set up an account. No help available. Not impressed.

  • Lucas_Payne Lucas Michael Payne (@Lucas_Payne) reported

    @DanHewitt_ @ring website is down right now (cant log in) here in Frisco TX

  • CheeserMcstink Cheese Whistle (@CheeserMcstink) reported

    @BernholzJ @ring Seriously, like you - I can't do a single thing. This isn't a singular issue either. It seems like every single day I have issues with terrible video quality, especially at night - as in you can't see more than a foot away from my front door, and constant "Mode" errors.

  • rickhsells rick harrison (@rickhsells) reported

    @ring FIX YOUR APP!!!!

  • o2bnobx Alan! (@o2bnobx) reported

    @llaWttaM @ring Weird. I logged into the web app, but after minute it just gave me server errors

  • eRn_mY_dOlLaRs eRn_mY_dOlLaRs (@eRn_mY_dOlLaRs) reported

    If you have @ring at home or business check it right now it’s probably not working if you try and call 1 (800) 656-1918 their official # its drops call the call on you @amazon @JeffBezos better fix there billion dollar company or get sued....

  • JohnWil97485880 John Wilson (@JohnWil97485880) reported

    @ring Same here - ive 4 cameras and theyre all down

  • ConnersChambers Conner S. Chambers (@ConnersChambers) reported

    .@ring just turned off their support phone because their systems are down. The worst customer service decision you could make. Just put up an automated message when you have a NATIONWIDE outage.

  • ArthiVani Arthi Subramanian (@ArthiVani) reported

    .@ring - I just bought my first product and am trying to set it up. The app is not letting me set up a new account. It keeps saying “Something went wrong”. I also can’t access the US help line 📞. Pls advise.

  • Jclay95 Jason Haus (@Jclay95) reported

    @ring @JoddskiS mines the same? assuming its ring in general is down?

  • BhaiMuthu Bee (@BhaiMuthu) reported

    @ring @artayu86 We’re having the same issue. Everything seems to be down but the tracking page only mentions the app / site??

  • MMSportsFan Matt M (@MMSportsFan) reported

    Hey @ring please fix your service. I rely on my #RingDoorbell to watch people walking by and to yell at potential visitors. As it stands now I’ll have to look out my window to yell at my neighbors, and that’s just unacceptable. Definitely going to hurt my work productivity.

  • jay78guest JEG (@jay78guest) reported

    @ring can some one help, I think my ring account has been hacked????

  • thebecks2018 Kristen (@thebecks2018) reported

    @ring hello are you down? Can’t get through on phone and app won’t let me in.

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