Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Brown
(@glowingeyes) reported
@ring Hi, we lost power for 13 hours today and Now our doorbell won't connect. Every device works with wifi except this, please help!
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Andrew Weir
(@a_weir) reported
@ring Is ring down? Just had someone knock on the door but didn't call my phone, or Alexa.
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Jack Elliott
(@Jack_250) reported
Imagine buying a @ring doorbell and not being able to use it because the site is down.
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Expose Bad Service
(@service_hunters) reported
@ring Is it common for the button to crack on the Ring Pro? #ringdoorbell #ring #broken
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J D
(@ghostbuster9999) reported
@ring Nearly 3 months later & I’m still waiting for someone to help me with the issue with a device detecting all motion even when People Only mode is enabled. This makes me very hesitant to place the safety and security of my home and family in Ring’s hands. Will anyone ever help me?
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Alex
(@AlexNFlorida) reported
@ring I have a Ring doorbell and mechanical chime. Ring updated their software and now my mechanical chime does not work. How do I fix? Worked perfect before update.
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Kooriki
(@KoorikiFox) reported
@pfak @ring Ok, Im not crazy then. I just checked the site through a VPN via the USA, the US site is up. Looks like the @ring website is only broken for Canadians
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davidclchan
(@baypae) reported
@ring my keypad that is plugged in all the time keep going offline this last month. If unplug/ plug in from the elec socket, nothing happens. Had to unplug/plug on the cord to keypad side to be online & charge battery. Then it goes offline again a few days later. Any suggestions?
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Leicester South
(@lcfcsouth) reported
@ring hi sometimes I don't get motion alerts on my phone. Wifi is on. Sometimes it works sometimes it doesn't work. Wifi speed is good. Can you help
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Nickelbv
(@nickelbv) reported
@Jack_250 @ring I also tried to log in on the website. I guess theybhave a login issue. I hope they reply soon
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mark
(@mark88817192) reported
@guptakmayank @ring Have you got a solution to this? I’m having the same problem
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Hondo
(@Hondo2104) reported
@robertkelly @ring Fix that gate. It looks like a couple comedians built it.
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Nilesh Mistry
(@NileshM38300690) reported
@ring hi. Ring doorbell keeps chiming for no reason, just started doing it. No one is around... Is there an issue?
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William
(@William20194168) reported
@ring Sort your website out. Constant “Sorry this page does not exist” when trying to login.
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Chris Pickens
(@chrispickens1) reported
We bought a Ring Doorbell at Christmas the free "Protection Plan" expired. Then the Live View stopped working and now I'm getting random motion alerts with nothing there. Is anyone else having the same problem? It seems they are trying to force you into extending it. @ring