Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Manchester, England | 3 |
| Chicago, IL | 3 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Chilliño
(@northbankarj) reported
@Hermesparcels you guys are professional liars. You claim to have not been able to deliver - I’ve got a @ring doorbell, if you’d tried and I wasn’t home I’d know! You lied because you’re late. Worst provider out there. #evri #hermes
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Atlanta Chuck
(@atlantachuck) reported
@ring the worst costumer service ever #AvoidTheRing
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aztec
(@Leekell95411697) reported
@ring @TheOasisCurator Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.
-
Vanessa Munoz
(@Ness1114) reported
@ring **Help Please** I have had the worst experience with your services and with fraudulent activity on my account. I purchased Ring doorbells to protect my family and home however instead I should have been protecting myself from Ring. Cannot find Corporates number?!
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Marc Connell
(@marcconnell1) reported
@ring Put your phone down and start talking about anything repeatedly like pizza or fire extinguishers and pick your phone up later and you'll get ads and coupons, etc.
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Navajo Nolan 🇺🇸
(@Rednav17) reported
@ring Terrible product
-
Dave Harbisher
(@DHarbisher) reported
Awful customer service from @ring_uk @ring looks like I'll be taking all my stuff down and going with a decent company that has time to help it's customers
-
aztec
(@Leekell95411697) reported
@ring We rang months ago to request a replacement bracket. Kept being told it was going to be sent soon. After months waiting, spoke to a manager today who said we shouldn't have been told that and wouldn't help. Been paying for a subscription for a camera we couldn't use.
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Susan Dyer Reynolds
(@SusanDReynolds) reported
@StanleyRoberts @ring @VallejoPd That poor cat!
-
Will Smith
(@willsmith) reported
@michaelwolf @ring This doesn't solve your problem, I realize, but I replaced the Rings with Nest cams and have been really happy with the results.
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Bill Lawton
(@VABill1) reported
@ring Reset this. Reset that. Do this then do that and it's still not letting me look at notifications. When it can't be figured out we just stop communicating. No problem.
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Lars Larson ▫️▫️▫️▫️▫️
(@FlushRivet) reported
@ring If someone enters the room, cracks open the window, and sets off a siren, chances are they farted, it’s bad, and the fire department ought to be called.
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John Rougeux
(@JohnBRougeux) reported
@theXential @ring Perhaps putting something out there that moves all the time would eat up storage space, notify them every time, and run down the battery? 😈
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BDC
(@alcain4) reported
@brinks_home @ADT @ring need help with installing an alarm system. Been with Brinks for 10 years and their customer service is aweful.
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aztec
(@Leekell95411697) reported
@ring Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.