Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Los Angeles, CA | 4 |
| New Orleans, LA | 1 |
| Mexico City, CDMX | 1 |
| Joplin, MO | 1 |
| Melbourne, VIC | 1 |
| High Point, NC | 1 |
| Elk Grove Village, IL | 1 |
| Toronto, ON | 1 |
| San Jose, CA | 1 |
| Glendale, AZ | 1 |
| San Francisco, CA | 1 |
| Ness City, KS | 1 |
| Skokie, IL | 1 |
| Tirana, Qarku i Tiranës | 1 |
| Karlstad, Värmlands län | 1 |
| Baltimore, MD | 1 |
| Kannapolis, NC | 1 |
| Shipley, England | 1 |
| Phoenix, AZ | 1 |
| East Orange, NJ | 1 |
| Kearny, NJ | 1 |
| Ascot, England | 1 |
| Waukegan, IL | 1 |
| Virac, Bicol | 1 |
| Pontefract, England | 1 |
| Edinburgh, Scotland | 1 |
| Amherst, NH | 1 |
| Ashburn, VA | 1 |
| Maldon, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Lance Lozano
(@lance051) reported
Hey @Ring, can you have someone in your shop get ahold of me and help me with a replacement floodlight camera that I’ve been waiting to arrive for 31 days so far. I also have purchased the service contract/plan on all my devices.
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Gwynster
(@Enfys7) reported
@ring my doorbell chime Is not working. No blue light, no flashing when I try setup. Tried 4 different sockets. App says it is offline. Pls help
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Coopers Reds #CooperIn
(@CoopersReds) reported
@ring Hi I have recently purchased the new ring doorbell plus and have been try to link it to my @smartthings account so I get notifications on my Samsung smart TV. Every time I link my Ring account to smart things my new doorbell doesn’t appear. Please help
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Yolanda Walkling
(@YolandaWalkling) reported
@ring Your camera doesn’t monitor anything half the time!!! Someone literally walked down the street and through my yard and it never picked them up!!! And I’m sitting outside watching this RIGHT NOW!!
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CoastieGirl
(@1989irmo) reported
@ring I need help, kinda a trespassing thing and bf of 9 years cheating . He Turned off the backyard camera. So it went off line everyday around the same time from maybe June 2022 to Nov 2022 To bring her in my house and into my bed. I need the exact dates the camera was taken…
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Zach Smith
(@ZachSmithNY) reported
@ring can you help me with a refund? I subscribed to annual pay for a few days, realized the mistake, canceled. Refund issued for 90 dollars. I subscribed to monthly. Can I get the full refund?
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Blake
(@Kugrox) reported
@rsvp89 @KCDefender @ring cops dont have to help you if you're being stabbed, so neighbors dont have to risk their lives to save yours either. theres no law that requires human beings to risk their lives for others. that law doesnt exist.
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Fat kid 27
(@Fatkid272) reported
@ring Bull ****
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Dawn
(@mzdawn621) reported
@ring when you wanted my business everyone at ring and on tech wanted to help. Have emergent situation w a ring camera light fixture hanging by wires off my garage needing to be re-connected yet on tech wants me to wait a week! I’m a post chemo patient and can’t climb ladder.
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Andrew Watkins
(@awatkins952) reported
Our @ring doorbell has only been up for less than 2 hours and I’ve already discovered a major problem with it… I can no longer sneak @ChickfilA into the house while my wife’s at work without her knowing about it.
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Recovering Republican
(@DannyByersII) reported
@ring I'm sick of my phone blowing up because folks are using "Neighbors" as if it was Twitter. There needs to be a setting to disable all of these non-safety related messages. I don't care if someone is driving down the highway and wants to know if there is gas at the next exit
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knobba
(@knobbadinho) reported
@ring once again one of my ring devices has gone tits up straight after warranty period has ended. This time floodlight cam strobing , pretty obvious that is a manufacturing issue the amount of complaints.
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Jesse Pinkman 🇺🇦✡️
(@SaulGoodmanEsq_) reported
@ring I’d return the garbage but of course it’s past the return window. I never thought such a basic setting would be out of reach of these people. Great business decision, it sure pays to make your customers furious. I’d buy an Asian hornet sting to my bits before I’d buy ring again.
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Joshua St. John
(@jstjohn83) reported
@ring I’ve tried reading help articles but my doorbell is at 2%. I changed the motion settings and did the zones again. Will it go up on its own or do I need to manually charge it at this point and if so how do I do that?
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Lola 🐝
(@ThatLolaBee) reported
@ring Is there a reason why our doorbell decides when it wants to record? We can go live no problem and it does record when it wants to, but the last 2 days there's chunks of videos, hours! Missing. No settings have been changed and our Internet connection has been stable
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