Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Gulotta
(@Emma1791) reported
@ring shocking customer service! A couple of months ago I had to replace my doorbell due to a malfunction but literally a month out of warranty. Just been told my backyard cam needs replacing due to known hardware issue. A brand with no morals, customer value or trust & quality!
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Elizabeth Fairleigh
(@efairleigh) reported
9/12 call @Ring because not getting emails from Ring to reset pswd - service person insists I need to verify my device by unscrewing devise off front door to give the MAC ID - #wtf? discover it on my own on the charger - - Ask for a manager who is N/A - @Ring service sucks.
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sydney | BLM🥀
(@lgbtqsyd) reported
Why ******** is @ring sponsoring **** heads like Ben Shapiro???
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nameless️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️
(@S8X) reported
@ring and no i would not like any customer support i simply want you to go **** yourself
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Louise McLoughlin
(@grumpyolwoman) reported
@ring outside motion sensor emitting continuous high pitched noise - NOT. The siren. I’ve removed device reinstalled, updated software. HELP!
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Scott Smith
(@Scott_B_Smith) reported
@ring I just spent 30 mins with support diagnosing that 2 of my solar pathlight batteries are bad. Instead of mailing new batteries, your team says they have to send 2 new pathlights (and I have to ship 2 back). This is bad for the customer, the environment, and costly to Ring!
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NB2
(@nb2steezy) reported
@ring I’m having issues connecting to my doorbell. It says streaming error. It was working fine yesterday. Help please.
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Josh Schroeder
(@JoshSchroeder89) reported
@ring There appears to be an issue with your server. Recordings are not appearing since 4 PM EST today
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sarah smith
(@sarahsm99668301) reported
@ring the tracking numbers on your "order" page on the website does NOT WORK. It's a bogus tracking number. TERRIBLE CUSTOMER SERVICE
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nameless️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️
(@S8X) reported
hey @ring you guys make the worst products ever my iphone cant even connect to the camera's setup connection 90% of the time and the support page for it is a ******* joke
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mickey
(@mas4216) reported
@ring I’m thinking you’re having a server issue. I can’t view videos after 4:30
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Cinda
(@CindablockBITTT) reported
@ring it's getting old to try to live view and u can't even do that with literally the best internet lmfao, need to change this **** asap
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Andrew MacMillan 🏴
(@AndrewMacMiIIan) reported
@ring I seem to be having this issue again, however it’s not showing as a fault via your status page. Can you please let me know if this is a current problem you are aware of?
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lindia
(@magenblu25) reported
@ring terrible customer support, waiting for 2 hours for the woman to tell me "do whatever you want"
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Revenge of tha Nerd
(@N3rd_Karma) reported
@ring A great response at this point would have been to accept accountability and issue my refund. However, more attempts to evade responsibility were made.
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