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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Savannah, GA 1
Vienna, Vienna 1
City of London, England 1
Sheffield, England 1
Villefranche-de-Lauragais, Occitanie 1
Portsmouth, England 1
Batley, England 2
Frankfurt am Main, Hesse 1
Chicago, IL 3
Nantes, Pays de la Loire 1
Birmingham, England 1
Naaldwijk, zh 1
Dallas, TX 1
New York City, NY 4
Paris, Île-de-France 2
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • CoopersReds
    Coopers Reds #CooperIn (@CoopersReds) reported

    @ring Hi I have recently purchased the new ring doorbell plus and have been try to link it to my @smartthings account so I get notifications on my Samsung smart TV. Every time I link my Ring account to smart things my new doorbell doesn’t appear. Please help

  • 1wesbell
    Wes (@1wesbell) reported

    @ring Hello, the doorbell button is no longer working on my device. Can you help?

  • ConeyFerg
    Beth (@ConeyFerg) reported

    @YNB @SuckaFreeZone3 @ring Yes!! People who steal necessities, like kid's medicine, are way more stealthy. I'll find empty packaging on the shelf. The only people I've seen ACTIVELY stealing are white women slowly going up & down each aisle, taking random items.

  • public9965
    al417 (@public9965) reported

    @ring I've slogged through the phone menu at 800-656-1918 twice to try to get help with a device setup, and both times, after verifying my identity and saying it will transfer me, the system hangs up on me instead.

  • MattMartinIvy
    Matt Martin (@MattMartinIvy) reported

    @ring I have one of your ring alarms, whenever we lose power the system Never resets to the network, You have to do a reset. Surely this known glitch can be fixed. What if I was away and had power cut: the when would go offline until I got back. That goes against the whole idea

  • raymondjtoth
    raymondjtoth (@raymondjtoth) reported

    @ring Ring video doorbell app using, rin posy from other give error ever time open check internet but internet on android phone on since can post here can you look at this please fix it rebooted phone same thing gose on

  • Sensei_Wolfe
    wolf hound (@Sensei_Wolfe) reported

    Car got broken into last night and ofc my @ring security camera somehow magically didn't pick anything up between 8pm and 7am, not a single notification or anything. Most useless and expensive security device ever created. Do not buy. If you have it, get rid of it.

  • Big_Ticket
    Big_Ticket (@Big_Ticket) reported

    @ring Then I was told I had not paid. Sent screenshot (don't know why @ring couldn't see I paid?) showing I paid. Then I was told I didn't have the plan showing on the @ring payment history. Then I had to hold multiple times for CS to talk to a supervisor. All seems to boil down to...

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 20 of @ring STILL not fixing an easy iOS Widget problem even thing they pretend they’re working on it. They literally don’t care, do they!?

  • Liaxox
    Lia (@Liaxox) reported

    @ring Can't log into my dashboard as your verification Codes are taking too long! FIX IT!

  • 80sculturefan
    Tall or Nothing (@80sculturefan) reported

    @ring ring 3 video doorbell will not connect to our Wi-Fi after a provider change The indoor chime connected immediately Please advise as to fixing this issue Broadband speed is 150mbps

  • chromedome21
    Chromedome21 (@chromedome21) reported

    @ring Your link to DM will not let me DM you so I cannot send screenshot of health page. Below is the problem I am having.. Ring doorbell just recording static/white noise on recordings and live view. Done everything required to check settings, rebooted (+hard reset) doorbell.

  • mzdawn621
    Dawn (@mzdawn621) reported

    @ring when you wanted my business everyone at ring and on tech wanted to help. Have emergent situation w a ring camera light fixture hanging by wires off my garage needing to be re-connected yet on tech wants me to wait a week! I’m a post chemo patient and can’t climb ladder.

  • YolandaWalkling
    Yolanda Walkling (@YolandaWalkling) reported

    @ring Your camera doesn’t monitor anything half the time!!! Someone literally walked down the street and through my yard and it never picked them up!!! And I’m sitting outside watching this RIGHT NOW!!

  • JamesMc97105487
    James Mckeown (@JamesMc97105487) reported

    @ring Hello! I’ve a Ring battery doorbell 2024 stuck on 10% battery and not charging at all. No blue light notification, tried to reset but no joy. Only 8 months old can you help?

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