Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Mijas AVFC
(@avfc_mijas_es) reported
@ring hi, clumsy kids have just whacked my chime. Can I get a new UK 3pin adapter part. Chimes OK, the adapter is broken. Cheers
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Ashlee Powers
(@gogo_powers) reported
@ring Wtf your system ruined our internet. Our entire home is NOT secured and the Ring Pro took down our I yet et with it. I got NO SLEEP last night troubleshooting it and it is still down
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Señora G 🇪🇸🇮🇹🇫🇷🏴🇪🇺
(@la_fresita85) reported
@ring I’ve forgotten how to turn off the motion detector in the app and I’m getting notifications every time a car (or a squirrel or a bird) passes the front door. It’s a teeny tiny bit annoying. Can you #help?
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Ashlee Powers
(@gogo_powers) reported
@OlderGamers @ring When I say broke our internet, I mean literally we cannot get our other systems to connect now, our watering system, our pool system. The original internet was put back to how it was, but nothing works. We had a flight this morning and my fiancé missed it to try and fix it
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Ok Addme
(@okaddme) reported
@ring Unable to contact @ring for any assistance as there form will not work with large text size. The submit button will not scroll up and I am being told it is my issue not theirs. Can you help please ? @AbilityNet
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PhillyTalk ™ © ® ⓘ 🇺🇸
(@PhillyTalk) reported
@insatiable718 @ring Sure thing. Plenty of vids on YouTube doing comparisons. (Lifehackster) Ring isn't *terrible* but definately geared towards monthly fees for all features whereas Eufy offers both local storage or online for a fee.
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Sandy Dryman
(@moodiblue) reported
Idk what the problem ix with @ring but the quality of our camera’s is always messed up.We have 200meg service so I know it’s not that even though it always says weak signaL. Very frustrating! You need to upgrade your service!
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Anthony Crawford
(@AntCraw) reported
@ring you guys are a complete scam! You don’t care about your customers - sold me a faulty floodlight pro whilst you say you will replace it, it’s been 4 months and all you do is say “oh it’s out of stock” “ no idea when it will be back” not our problem
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patricia florimonte
(@trish_flo) reported
@ring Oh ****!!
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Anthony Crawford
(@AntCraw) reported
@ring How does not replacing a faulty product that doesn’t work for four month help protect my home?
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88fingersElDiablo1973
(@JoeBrow48340110) reported
@ring So they can record a person that passes out and not provide them with video of it? Do you think this privacy policy works? Ridiculous! So you find it ok for your cameras to actually not help the community? That's assinine and not making a safer community like you claim.
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Roc
(@BruthMaaan) reported
@RalphParis5 @ring Thanks for that review/recommendation Bruh! I'm in the market for a cam right now, and been leaning hard towards Ring. I'm just coming off a "Cheap AF" cam.... Blink! That **** is even way worse than Ring! But I will keep this review in mind 👍🏾
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Kim Hawley
(@KimHawley61) reported
@ring Hey Ring! How about fixing the issue with the lights not turning off on wired devices. It’s a long known issue that’s being ignored.
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Chuck Wolber
(@chuckwolber) reported
I am going to get rich by solving the @ring spider web problem.
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Bobby Boheme
(@Bobby_Boheme) reported
@ring This is the kind of story we need now and I hope the driver got a raise; HOWEVER, he should have called Adult Protective Services, first. She could have been escaping caregiver abuse or this could be a sign of larger care issues. It's okay to help, but call APS first.
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