Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
The Conservative Stoner
(@TheCons73042027) reported
@ring So will customers be compensated at all for the outage which will effect a tkn of peoples sevurity?
-
itsjustclothes
(@pink_dottie) reported
@ring how long before issue gets resolved?
-
Felicia💕
(@Felicia7997) reported
So the @ring app is apparently down. 😐
-
Roche'
(@Hi_Roche) reported
@ring While your at it fix the latest version of the iOS app. I haven’t been able to view device health or click the battery icon for a few weeks now and no one seems to think this is an issue.
-
George Frick
(@412SPBMX) reported
@ring So Jeff Bezos has the intelligence to go into space but is too stupid to fix an app on Earth. Time for me to switch my security system.
-
RittenhouseisaMurderer
(@JaeinOregon) reported
@BeckySm54509086 @ring Same. Now it is rejecting my login I'd and pwd.
-
Coombzy
(@MrCoombzy) reported
@CindersCB @GeorgeRonaldAn2 @ring Yeah... I think they should have stuck to the original servers, they barely went down.
-
EDS-PILOT-SIMON
(@burnham_simon) reported
Had to happen the day I bought a @ring the system is down 😡
-
Andrew L.
(@AndrewM497) reported
@ring You NEED to get things under control people rely on your devices for security and when they fail it puts so many at risk! Please work on making your app and devices FAR more reliable, this is becoming a persistent issue.
-
Gabriel Santillan
(@Gabesanti81) reported
What's up with @ring not working?? It has never happened before, I call technical support and have been waiting for more than 45 minutes to get help. Ridiculous customer service
-
Karen
(@Karen15001625) reported
@ring I'm experiencing service outage here in Northwest PA. Any ETA on when it will be resolved?
-
Stoney
(@Stoney38788507) reported
@ring Turned wifi on and off a few times. restarted tablet a couple times. said some swear words a couple times. double checked i paid the service a couple times and look online to see its being a announced an outage. so publicly saying hey look people don't have security!
-
Lauriel Flowers
(@cocolatina16) reported
@verge I mean....somebody can rob my house right now cause my @ring not working. Yall gotta get it together!!
-
Cam
(@abc123Camch) reported
@ring I want my money back. This **** don’t ever work.
-
Julie Lesser
(@julielesser) reported
@ring I appreciate this tweet. Especially after an hour of powering down and reboot EVERY. SINGLE. piece of equipment i own. THREE. TIMES.