Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| New York City, NY | 4 |
| Lancaster, NY | 1 |
| Ronkonkoma, NY | 1 |
| Shawinigan, QC | 1 |
| Charlotte, NC | 1 |
| Chicago, IL | 4 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Los Angeles, CA | 2 |
| Newnan, GA | 1 |
| Rome, Latium | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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debbie kirby (@debbiek11522373) reported@ring please tell me why your cameras are so difficult. All mine sit down simultaneously and can’t get them working again. So over #Ring. #WasteOfMoney
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Jim (@James_Andrew33) reported@ArloSmartHome products are such garbage. Only thing worse than the products themselves is their incredible lack of customer support. Looking for better options like @Ring
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Deno (@denocobb) reported@HoosierHystrcs @ring this is a cry for help!
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David Page (@dpage99) reported@ring What other people think that’s missing, hence the poll. Think this may help Ring understand what customers would love to see from Ring. Your new cameras are 1080p again, lots of people I know including myself wish Ring was HomeKit compatible. Extra sensors for cameras be good to.
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Latin Spice™ (@Latin_Spice1) reported@ring Your folks via DM made me take time to complete unnecessary steps to fix an issue that ring already stated is being worked on. How were they not aware of an issue at a company they work for? Unacceptable! Waste of time!
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non partisan chicken (@lagawatubbs) reported@ring “Do not worry HUMANS this is Ring speaking, I will make sure you obey orders of your gov… errr umm .. I mean beep boop I am here to help”
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engin orhan (@enginnorhan) reported@amazon @ring I'm complaining about Amazon Turkey. How many days did you keep me busy? You are assigning a customer representative who does not help.
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Doge 🪙 Montanya (@DogeMontana) reportedi ******* hate @ring. worst security platform & app ever. the least intuitive devices i've ever owned dont ever buy this ******* garbage
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reallyireg (@gerilyn47519293) reported@Ring goes on Twitter acting as if they want to help, then does nothing in the DM that they send to you. At least your company is consistent as far as poor customer service! Thanks for wasting even MORE of my time!!!
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Nick Ponesse (@Nick_Ponesse) reported@ring my doorbell is not staying on so I called technical support. They said they see the issue and will update my firmware. Now my device will not even turn on. The representative said oh ok well you can buy a new one because that one may be broken. How does this make sense?
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emma cruxon (@ecruxon) reported@ring failing to call me back to discuss the refund they owe me yet again. what a surprise. the worst customer service I have ever experienced
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Brian (@brianhwhitaker1) reported@HoosierHystrcs @ring You looked stone cold sober in all of these Eric !!! Wtf ?lol
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Kristy Kowal (@KristyKowal) reported@ring Sent one, 14 hours ago. Sure hope no one on my block had their car broken into last night.
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Latin Spice™ (@Latin_Spice1) reported@ring Cameras are showing offline when in fact they are capturing motion and working fine. What is the issue?
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reallyireg (@gerilyn47519293) reported@ring It is so sad that when customers have a problem and they tweet about it, you have them go to DM's so when you customer-service-fail them again, you think no one will find out.
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