Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
New York City, NY 3
Los Angeles, CA 2
City of London, England 2
Nottingham, England 2
Shawinigan, QC 1
Charlotte, NC 1
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • RoofLesser 🛒BRIBE-RESISTANT⛺️REPEAL 41.18🏳️BLM🖤 (@RoofLesser) reported

    accepted as a fine substitute to no questioning. It makes us ALL unable to redeem our housing vouchers when the common opinion among landlords is that we would be terrible tenants, & curses us to deteriorate + be exploited on “Streets of Shame”, @ring app Neighbors, etc. I had

  • finegodmother finegodmother (@finegodmother) reported

    @Shelby_ville @ring whatever you do, don’t switch to @VivintHome. they are also terrible.

  • ILiv4Tondy Tondy Gallant (@ILiv4Tondy) reported

    @rah_rah81 @JackGirl_NY @ring Mine is still not working..my hunni tried everything..rebooting and still no luck! Smh!

  • Sam_R_Ryan18 Sam Ryan (@Sam_R_Ryan18) reported

    @ring this is ridiculous. We will be getting rid of ring, it’s more of a headache then a help. We cant disarm our alarm.

  • ILiv4Tondy Tondy Gallant (@ILiv4Tondy) reported

    @ring is there an outage? My ring hasn’t been working all day! Please fix! Anyone else experiencing this??

  • DamienUpworth Damien Upworth 🍊 (@DamienUpworth) reported

    @ring hi, can’t access Live View for my three cameras via two different computers and two different browsers. App on phone works fine for Live View currently - known problem?

  • ChiefStief Stefan Del Gaudio (@ChiefStief) reported

    @ring I was told by a supervisor that nothing can be done further. I doubt there is anything that can be done at this point and I’m afraid to waste any additional time with no resolution to my issue

  • Brach2Brach Jon Brach (@Brach2Brach) reported

    @ring Ring your company is shot, I will not be buying another piece of junk from your company ever again. Dispute resolution is poor at best. Screw your DMs, an actual human employee call me!

  • mrcaptable Limahl Rendel (@mrcaptable) reported

    @ring are your servers still down today. Cameras are currently dead, won't reset and app saying offline, customer service chat not working, please help !!!!!

  • HustleNStops CK (@HustleNStops) reported

    @TwittahSUXX @ring So you had this issue today too?

  • KristineAz Just a chick 🐥tweeting (@KristineAz) reported

    That’s it. I’ve been using @ring since 2015 or so, got my mom using #Ring too, but now they’re just as apathetic as a tech co could be. Won’t let you talk to a person, unhelpful, dishonest, & been dealing w/same issue for 2YRS! When they 1st started they were nice. No longer.

  • HustleNStops CK (@HustleNStops) reported

    @gckitty23 @ring Had the same problem this morning. Randomly works now

  • shaqaun1 jack johnson (@shaqaun1) reported

    @ring God this app is so dog ****. Can’t access any of my live feeds from my computer, only sometimes on my phone. I’ve got a gig internet, so that’s not the issue, all cameras say good connection. I can see the camera on my ******* phone, but not my computer.

  • Sam_R_Ryan18 Sam Ryan (@Sam_R_Ryan18) reported

    @ring The automatic reply doesn’t help and your tech support doesn’t either. Had the alarm going off for two hours.

  • rah_rah81 Empress36 (@rah_rah81) reported

    @ILiv4Tondy @ring None of my devices have been working since yesterday. Tried rebooting router, unplugging chime pro, still not working.

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