Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Donna Jackson 🇺🇦
(@DrDonna25) reported
@ring - "Our most advanced battery-powered spotlight camera includes 3D Motion Detection, Audio+, and full HDR video to help provide pro-level security for your outdoor spaces." But only once every 15 minutes as Ring Support have just told me! NOT AT ALL SAFE AND SECURE!!!!
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Mark H. Anbinder
(@mhaithaca) reported
from
East Ithaca, New York
@KarlisMusa @ring The app can tell me the charge percentage. That’s about it. Right now two of the three pathlights are offline.
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Neil Sayer
(@neilsayer1) reported
Amazing service by @ring Chime completely dead. Phoned customer service (on a Sunday), who said it’s out of warranty but they’ll give me a 100% discount code for a new one. Simple, problem sorted, new free one on its way. Happy 🥳. 10/10 👍🏼🥇
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Bre Didier
(@didier_bre) reported
@ring Hey there! Is there an issue with the Ring App at the moment? I’m unable to log in. I keep getting the message, “can’t login right now. Please try again later.”
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pro.solutions
(@prointegr8) reported
@ring Trying to contact you, number doesn’t format correctly so you get ‘Number you are trying to call is Disconnected’. The issue is in how the number is formatted when you click (to dial). I tried to raise this with a support agent when I finally got through, but it was impossible.
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Anti-Racist South | #StopCopCity
(@antiracistsouth) reported
@NOPDNews @Neighbors @ring Hot trash per usual. Quit your jobs.
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Doreen Garrett
(@garrettdody) reported
@Laurels_Wood @ring They are such trouble makers...and thieves!!
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John Kanes
(@HalVIII) reported
@ring used to be a fan of my ring devices but don’t get audible notifications any more and “customer support” appear to be unwilling or unable to help…
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Flicks News
(@flicksnews) reported
@ring Will do but there is no device health issues. It’s the chimes that are not chiming when the doorbell is pushed. I know at least 3 people with exact same issue but I bet there is more. Everything is fine!
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Half Marathon Man
(@halfmarathonman) reported
@ring Already talked with support. They confirmed it’s a Ring issue and that you guys should be fixing it.
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D’s & R’s are all dickin’ us!
(@Torquemob) reported
Disappointed in @ring what alternatives are out there? I have tried posting to neighborhood groups with information and video of people up to no good but they keep denying my posts. WTF #Ring ?
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C Galloway
(@wave22) reported
@ring My outside light went on in the middle of the night without me turning it on. How is this possible? I turned it off and it turned itself back on. Your chat service was a poor experience. #techbug
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Nasir Malik
(@nasir_malik) reported
@ring how long will you take to sort the chimes to respond to the front door bell, was on the phone the other day to customer services and they said they have an issue which should be resolved shortly, but I have not heard nothing since. Having this same issue at two of my homes
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DBM Motion Graphics
(@madebydbm) reported
@ring Hi - for the WiFi Strength reading of your doorbells, don't you think saying "Good", "Average", "Poor" would make 100 times more sense than "RSSI -58" as mine currently reads? #UXfail
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dan castree
(@Dancastree3804) reported
@ring actually its important you stop hiding behind cut copy paste replies and start talking to customers the last time i sent you a dm you refused to help so start talking proper via public dm on why ring keeps kicking door bell cameras of the wifi !
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