Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 2
Chicago, IL 2
City of London, England 2
Nottingham, England 2
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Los Angeles, CA 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
Houston, TX 1
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1
Kansas City, MO 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • mintbury Nick⚽🥅⚽ (@mintbury) reported

    @ring Cool how about fixing Rich notifications. That have been down for 3 weeks.

  • testastretta richard (@testastretta) reported

    @ring Fix the stupid bug in iOS that keeps demanding my location even when the app isn't active. It's none of Ring's business if I am not using the app.

  • nicholascurley_ Nicholas Curley (@nicholascurley_) reported

    @ring Hi, I sent a DM to you 4 days ago but haven't received a reply. Could someone look into this. I sent £700 on a security system with you and currently facing an Issue...

  • MicheleSussman Michele Sussman 🌸◕‿◕🌸 (@MicheleSussman) reported

    Rich Notifications have been down for almost two weeks with no update from @ring when they will be restored. Not the customer service we are paying for.

  • AckersStorm Chris Atkinson (@AckersStorm) reported

    @ring Ok so it’s been 12 days since this problem occurred. Why isn’t it fixed yet?

  • aimeelumpkin75 Mommalump (@aimeelumpkin75) reported

    @ring How much longer will the rich notification be down? This is such an inconvenience to wait for the history to process the video to see what happened 30 sec to a minute prior.

  • CustomersVoice Customer's Voice (@CustomersVoice) reported

    Just tried calling the @ring customer 'support' team again and was told I would have to wait 45 minutes. ANSWER THE PHONE or help me via a different channel!!

  • fuego_rojoDartz ChrissieTorcaso (@fuego_rojoDartz) reported

    @ring Do you have any intention at ALL to fix this issue? Or are you just screwing all of your customers hoping we'll turn a blind eye?

  • peterlonsdale Pete Lonsdale 🚲 🖖 💙 (@peterlonsdale) reported

    .@ring any update on Rich Notifications? they have been temporarily not working for over 10 days now :(

  • StrachanLit Laura Strachan (@StrachanLit) reported

    @ring New device. It notifies me when trucks go down the street, but not when someone comes on the porch. How do I fix this?

  • MicheleSussman Michele Sussman 🌸◕‿◕🌸 (@MicheleSussman) reported

    Rich Notifications have been down for almost 2 weeks with no update from @ring when they will be restored. Not the customer service we are paying for.

  • pk_1845 Penny (@pk_1845) reported

    @ring It is absurd that rich notifications have been down for this long. Both battery and wired devices. My subscription renews soon and I’ll find another if this is not resolved. Lil ole me might not matter much to you but I suspect I won’t be the only one not renewing.

  • alxnpt Alex W (@alxnpt) reported

    .@ring A 12 day outage on Ring device rich notifications. Any update on when this will be fixed?

  • swattsbulb Wattsbulb (@swattsbulb) reported from Detroit, Michigan

    @ring and @DTE_Energy You two need to talk. Note how Michigan residents used Ring Neighbors to get/give power outage updates. @DTE_Energy app was not used even when it was recommended. Maybe DTE can feed its graphic metrics to Ring Neighbors app. #IJS

  • kelzipan Kelly Dennis (@kelzipan) reported

    @ring 8/17 still broken. 😑

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