Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Los Angeles, CA | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Scooby 🏍
(@fhowell01) reported
@ring are you down right now?
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Bill Ferriter
(@plugusin) reported
. @SimpliSafe is an absolutely horrible product and company. I replaced my @ring system in October and it was a big mistake. My @SimpliSafe system is offline at least twice a week, leading to hours on the phone with technical support.
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Empress36
(@rah_rah81) reported
@ILiv4Tondy @ring None of my devices have been working since yesterday. Tried rebooting router, unplugging chime pro, still not working.
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Chris Wells #4Vaxxed 💾🇬🇧🇦🇺🎗️Ⓥ🎗️💉💉💉💉
(@crispi_1971) reported
@ring Not by Ring Devs I'm Not. FIX YOUR DAMN APP'S LIVESTREAM FUNCTION! Broken Since 3.43.0
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hash ketchum
(@CFrar11) reported
@ring And no warning that the trial is about to be up either. Huge security flaw and issue
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SimpliSafe
(@SimpliSafe) reported
@plugusin @mapeducate @ring We'd like to help, Bill! Please send us a DM with the email address on your account and phone number we can reach you at.
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fabmcron
(@fabMckron) reported
@ring Love the customer service. Had an issue with our spot light cam and customer service sent us a new one right away. Will be installing more cameras around our property in spring. Wanted to make sure it works in our harsh Ontario winters. No complaints
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Sango
(@Sango049) reported
@ring been having a lot of trouble viewing cams from the dashboard, my phone and tablets work perfectly fine even on the same network as my PCs Is there anything going on, I have done all the checks and nothing, just started Sunday early afternoon
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Stefan Del Gaudio
(@ChiefStief) reported
@ring I was told by a supervisor that nothing can be done further. I doubt there is anything that can be done at this point and I’m afraid to waste any additional time with no resolution to my issue
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Pai Hsu
(@paihsu) reported
@ring Starting yesterday Live View from my web browser stopped working. Live View from the web browser is quite a convenient feature, please fix it.
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Jon Brach
(@Brach2Brach) reported
@ring It sure is turned on, so you think I’m an idiot? ;”due to the malfunctioning of your device through no fault of my own I have a broken landscape light and no evidence of the kids who did it
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tael
(@tael48781764) reported
@ring hi ring, is there a known problem with the ring video doorbell 2, every night it goes offline and stays offline while my ring alarm stays online.
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Get busy living not hating……
(@Caseanmel) reported
@ring Also the zero customer service when there is an issue….no one to help and all troubleshooting needs done by the homeowner who could be an invalid….poor altogether.
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Tondy Gallant
(@ILiv4Tondy) reported
@ring is there an outage? My ring hasn’t been working all day! Please fix! Anyone else experiencing this??
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Zubin Anary (aka 1FastEV)
(@zubinanary) reported
@ring Any chance you can support 1080P/60 with HDR for the video? Having crust videos with plenty of details to turn over to a police officer is great for help an investigation. 24 or 30fps doesn’t cut it any more.
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