Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 3
Manchester, England 3
Chicago, IL 3
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • ryan4258 Ryan Jay (@ryan4258) reported

    @marcy_c1223 @ring Could be 2 years.. there's no ETA and no update since 8/5 besides "it's offline". What kind of IT resolution is this? It's no resolution at all, it's a huge, ongoing FAIL by Ring.

  • jmartell09 Joe Martell (@jmartell09) reported

    @ring Still trying to fix this???? I guess I’ll go buy a nest cam cause this is ridiculous.

  • DaveF83 .oO Dave Oo. (@DaveF83) reported

    @CyborgSniper @ring Ah so there is an outage? I've also been wondering why mine had stopped working over the past week

  • bfgifs1 bfgifs 🌎 (@bfgifs1) reported

    @ring Y’all internal system is screwing up showing things offline while others are

  • frogsgirl2016 Rhonda Lynn (@frogsgirl2016) reported

    Ok @ring, It’s been a week since the rich notifications went down. Do I need to send my neighbor to help you? That kid can fix anything. 🙄

  • nottodaynicole nicole🎈 (@nottodaynicole) reported

    @ring i’ve wasted a couple hours of my time waiting on the phone for the first issue that got resolved yesterday at 6pm and I truly don’t have time to take another hour away from my desk to try and just get into the app.

  • OnlineGoddess Bexx (@OnlineGoddess) reported

    @ring what’s happening with the live notifications? They’ve been down a week now and no new update on your status page.

  • IfnotwhywhenM Me* (@IfnotwhywhenM) reported

    @ring Nearly a week on and Rich notifications still not working! What's going on?!

  • spyhook spyhoook (@spyhook) reported

    @ring it has been 6 days now…I require you to give some money back on my protect plan as you are not offering all that you advertised. You need to retroactive pay back everyone for the down service!

  • mynameisinic Dom (@mynameisinic) reported

    @ring when are you going to fix rich notifications for the app?

  • CyborgSniper Ruhel **** (@CyborgSniper) reported

    @ring Hi. Any updates on the service outage for the smart notifications. Thank you

  • spyhook spyhoook (@spyhook) reported

    @ring Where is our credit for a non working system that we pay for? You didn’t even talk about the only subject I mentioned? If you take an Uber and it breaks down do you still have to pay??

  • DaddyDan8 Dan Phelps (@DaddyDan8) reported

    @ring This is taking the mick now, how long does it take to fix?

  • RayPurchaseEsq Ray Bloody Purchase (@RayPurchaseEsq) reported

    @ring @ijimenez1 I could literally spin up an AWS instance and code the entire back-end required to start an entirely new Rich Notifications service in the time it's taken your engineers to sort this issue.

  • WM_VA_Josh Josh Leggette (@WM_VA_Josh) reported

    @ring My doorbell is hardwired but I am still having this problem. Is this also part of the known issue? Thanks!

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