Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Craig🥇🏆
(@CraigLUFC77) reported
So @ring seems your whole bloody network is down.. any news on this bedn fixed soon.
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Julie
(@LadyJ_LI) reported
@ring Still down?! Why am I paying for a service that's unreliable? Nothing recording today, my dog got out and not even in tape.
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Biff Wiff
(@2to1270) reported
@ring my cameras are not working still. What is going ok? Can you help please?
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The Mercy Law Firm, LLC.
(@TheMercyLawFirm) reported
@ring Is the service still down? It’s been hours since my office has had reliable surveillance and security. Please assist.
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Amjid Khan
(@akhan999) reported
@ring it’s outages like these that make you think that having a internet based solution for cameras is a terrible idea. It just takes AWS to go down and your totally blind.
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Mike Belobradic
(@MikeBelobradic) reported
@KimSchuss Yes. I the the app updated and now it just spins on loading dashboard. Wi-Fi and data, same thing. @ring please fix this
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Big Tee
(@GrandiPapi_) reported
@ohoksweet @RichardGroves @ring I get you all point but unfortunately I'm not thinking from the business side of it. I'm the consumer who needs information about my products and service I pay for. A alert should have went to every single paying using that something is down and to take proper precautions.
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Chris Holmes
(@chrisholmes50) reported
from
Southend-on-Sea, England
@Ronn426 @ring I’m in the UK here and mine is not working
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LEO Supporter
(@NinaGottschalk2) reported
@ring Fix it!! The continual outages are ridiculous! We are paying for a service we are not getting.
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Kevin Clark
(@OGKCfromKC) reported
@ring Too bad it isn’t working anymore.!
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marilynwill
(@marilynwill1) reported
@ring It’s a shame that this crap has been down all day and is still not back up. Let’s see when it’s time for us to pay are bill can we put it on hold 😡
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HoodPolitics
(@4andNem) reported
@ring Ring needs to fix this, I’ll never forgive a security company for not holding up their end of the deal. Totally unacceptable
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Latin Spice™
(@Latin_Spice1) reported
@ring Any idea when the outage will be resolved? I have been without my Ring service all day
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Paul Molestone ⭐⭐ 🇬🇧🤐🤫😷🇬🇧
(@FreddySW6) reported
@ring Lost all confidence in your products now to provide me with the security i require. 7hrs outage with no sign of our cameras coming back online. Not acceptable.
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͏͏͏͏͏͏ ً jey |
(@seokjiniejey) reported
@ring your app is still down ://