Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 4 |
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Will
(@willh21) reported
from
Seattle, Washington
@ring Hi, our Ring Chime isn't working. During setup, after we enter our wifi password, the light changes from flashing green to flashing blue and then it turns red. How can I fix this issue?
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KJ49er
(@subieXtrek18) reported
@ring Is the app and website down?
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NW Angel
(@NWAngel) reported
@ring seems on a mission to destroy their most loyal users - I have five devices (doorbell, cameras to watch the dog) and use the app multiple times a day. On Chrome your web login fails and crashes and is half as useful. Thanks @Amazon for ruining a great product.
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Tammi Jo 🌊
(@tammi_jo_) reported
Do NOT buy anything from @ring If your package gets lost by @UPS they will not help you. You will just lose your money and have nothing. They do not care if the carrier loses your package. Switching to @ADT monitoring today! It’s been real!
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Laurie Calverley
(@Birax) reported
@ring You've been using that pre-canned response since at least 2018 - how far down the priority list has it shifted? Can we see your prioritised backlog to know if it's even still on it, and if so, how far down?
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⚜🖤 ૐ Miss V ૐ 💛⚜
(@__MissV__) reported
Great now the @ring app is lagging, none of the cameras load nor does it recognize my device. I wonder if people can hack into and **** up accounts
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Jon Graft
(@JonGraftDesigns) reported
The @ring app is absolute garbage. I've had issues every single day. Either requiring me to logout & back in or I get a streaming error and told to "try again later". Also where is HomeKit support?
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Annyka
(@AnnykaV) reported
@UPS It would help if your pick-up drivers would you know, hit the big glowy button on the @Ring doorbell when they come to pick up. Thankfully, the motion sensor alerted me to him sticking the "attempt 1" sticker on my screen door so I was able to give him the package today.
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Dominica
(@DominicaShelby) reported
@ring I updated my ring doorbell yesterday with the app and now all my recordings have gone, not really a huge issue but I’ve paid for these months for them to save and the update has wiped them including my favourite’s. Seems like a waste of monthly money now
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DARKMIRROR002
(@DARKMIRROR002) reported
@Cylee3Cylee @ring I feel bad for the people with the security systems through ring.
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Pat
(@KaypeeKay313) reported
@ring Having an issue with my order, called twice last week and still not resolved. I need assistance with another issue now, is there a way to escalate these concerns?
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Lesley Morritt
(@lesley_morritt) reported
@ring I have sent 3 emails with no response, I have not had a full year on a ring doorbell without it corroding and nobody appears interested in finding a proper solution except replacing with the same poor quality as a customer for several years a response would be appreciated
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Tom
(@tlee213) reported
@ring saw ur recent tweet of the issue. I deleted the app cause I thought it was my app and tried logging in but it says for 2 factor “bad gateway” and “the operation couldn’t be completed”. Just letting u know
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🇺🇸 Will ©
(@SirWill) reported
@ring I was saying the problem is wider than your status page mentions.
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DARKMIRROR002
(@DARKMIRROR002) reported
@ring just canceled my ring security bundle. Glad your stuff broke now, before it shipped, save myself a lot of money and a lot of grief.. y'all keep hyping your products but but you need to focus on quality and reliability. Hopefully you get this resolved before the next issue.
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