Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 3
Manchester, England 3
Chicago, IL 3
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • EPMEDIACA 🧑🏽‍💻EP MEDIA 💻🎹🎥 (@EPMEDIACA) reported

    @carlwills85 @ring I know it’s really aggravating however I did check and everything is back online but my god this is weird so many things were down I feel like it was a DDOS attack. It’s just too weird that all those things were down at one time so I changed all my passwords immediately

  • boegerm69 Mona B (@boegerm69) reported

    @ManavBhardwaj @ring Is it a crime when the power goes out and does the same damn thing? Give me a break. It's not as if you didn't know that an outage could cause things not to work.

  • DamianHarkin1 Damian Harkin (@DamianHarkin1) reported

    @ring Still down at 5.53am, not good enough 😡

  • Dazz285 Dazz285 (@Dazz285) reported

    @ring Do you think you should let your customers know the reason for the outage & apologies?

  • Chuckishustle Chuck Hawkins (@Chuckishustle) reported

    @ring is your app still not working?

  • BethGrangerSays Beth Granger (@BethGrangerSays) reported

    @LadyJ_LI @ring Wonder if connected to the Amazon AWS outage?

  • pab8484 pab8484 (@pab8484) reported

    @ring Still not working

  • kliaoumich Kevin H Liao (@kliaoumich) reported

    @ring with the AWS outage and our cameras and alarms being offline, how can ring guard against opportunistic burglars and insure security? System was offline nearly all day

  • RZcorvidae Remy (@RZcorvidae) reported

    @beaukpad @ring @theblingfisher We're on the same page; they're slimy &it sucks. It's not *impossible* to escape the slimy megacorporations &go completely off grid, but thats infeasible for most ppl. calling out **** behavior is step 1 in doing anything abt it. submitting to this being the norm will keep it so.

  • jonnyoliver12 Jonny (@jonnyoliver12) reported

    .@ring are on the verge of ruining Christmas if they don't fix their festive chimes anytime soon. Absolute outrage

  • RZcorvidae Remy (@RZcorvidae) reported

    @beaukpad @ring @theblingfisher yes i am just now realizing this for the first time now today /s just bc we know it already doesnt mean we shouldnt bother call it out. especially when today's outage shows just how much of vital internet infrastructure amazon is responsible for. they should be HELD responsible.

  • ThatHappyReade1 That Happy Reader (@ThatHappyReade1) reported

    @ring I have not been able to get a connection. Is the problem ongoing?

  • JRGIII John Grant (@JRGIII) reported

    @ring I am still experiencing issues with app. States that alarm is offline but it is not according to the base unit. Am I protected tonight?

  • Tim29740188 Tim Aston (@Tim29740188) reported

    @ring since the outage last night my outdoor camera no longer has live view. I have tried setting it up again. Reinstalling the app. It’s saying to charge the battery but it’s a plug in. The light is on so it’s working. No live view!!

  • ThatHappyReade1 That Happy Reader (@ThatHappyReade1) reported

    @ring Thank you. Was the Ioss of connection related to today’s system outage? I just called support to help me reconnect and found CSR to be unhelpful and rude. This is the second ring device I’ve purchased in 5 months and it seems to be more trouble than it’s helpful.

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