Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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TruthSeeker24
(@TRENDYCITY) reported
@JeffBezos I found out @ring is not a preventative measure but a reactionary service. In other words I have to be hurt or crime in progress for Ring to actually help my community. #CriticalRole
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dan castree
(@Dancastree3804) reported
@ring seen has you haven't said it is it likley to be the actually video camera failing or can a neighbour having the exact same ringdoorbell on there front door next door to me less then 3 feet away becausing the issue ?
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Idelise Espinosa 🎭
(@IdeliseEspinosa) reported
@ring I get community notifications all the time. If there’s one I don’t want to see, I’ll clear it. When I open the Ring app later it automatically opens to that community post whether I want to see it or not instead of the dashboard. Can you fix this?? It’s SO annoying!!
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LGBFJB
(@LGBFJB1168) reported
@ring Why do none of my lights follow a time schedule?! Setting up hours doesn’t work and setting up dusk to dawn doesn’t work. Please fix your app.
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Barbara Scott
(@bjscott59) reported
@WeAreBlueCrew @ring Tell her it is broken
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Cal
(@chimerical_cal) reported
Hi @ring, how can I check if my account is still locked out or not? You locked me out for 10 minutes because I entered the wrong 2-factor auth code a few times. I then entered the correct code before the 10 minutes was up and you locked me out for 24 hours. Please help. Thanks.
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dan castree
(@Dancastree3804) reported
@ring you clearly didn't read my last tweet ! device health page isn't the issue wavery lines on a video is the issue but hey @ring doesn't care
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Cal
(@chimerical_cal) reported
Hi @ring, how can I check if my account is still locked out or not? You locked me out for 10 minutes because I entered the wrong 2-factor auth code a few times. I then entered the correct code before the 10 minutes was up and you locked me out for 24 hours. Please help. Thanks.
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Paula Hobley
(@HobleyPaula) reported
@ring your latest update has made it extremely difficult for VoiceOver users to change the preset message for the ring doorbell. Please fix this at your earliest. It may sound like I complain about access issues. If organisations were committed to #InclusiveDesign I wouldn’t.
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ThatPattyGuy
(@ThatPattyGuy) reported
@ring why is it so hard to make it to where your devices don’t freak if the WiFi blips out for a second from my isp being bad. like damn I’m tired of taking apart my doorbell to reset it literally every other day from this bullshit. It won’t stay connected. signal is not an issue
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Doug Sillars 🌻
(@dougsillars) reported
Super frustrating. Setting up @ring motion detectors: to change the sensitivity, the instructions walk you through steps 'in the app' They MEAN 'in the iPhone app', as this feature IS NOT in the Android version. (Borrowed spouse's phone and solved the issue, but what a PITA)
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Peter A. Bossley
(@PeterBossley) reported
has anyone else noticed that @ring has broken support for Voice Over #a11y in the majority of their iOS app with the last update? Makes the application unuseable for blind users. Quite frustrating and of course you can't roll back to an earlier version...
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Jan Williams🌊
(@JanWill91949282) reported
@WeAreBlueCrew @ring Tell her I have the right to refuse help to her!
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Tiger Daddy
(@JichaMan1974) reported
@JesseF100 @BryanSmart @ring thing is I don't give two shits if accessibility goes off script. if you don't know something pass it higher up. maybe your manager? that is unexcusable in my book, and if a company pulls that ****, I tell them so.
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ISO....
(@brysin1) reported
@ring is there an issue with the app? I cant see my feed or recorded events.