Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
New York City, NY 3
Los Angeles, CA 2
City of London, England 2
Nottingham, England 2
Shawinigan, QC 1
Charlotte, NC 1
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • polakoff David Polakoff (@polakoff) reported

    Hey @ring, is this some kind of sick joke? Wanted to install the app on my wife’s phone. Couldn’t remember PW so reset it. Tried to sign in and said I needed a code emailed to me. Email said device wasn’t recognized so I had to login from a recognized device.

  • MkxTrax MkxTrax© - Music Is A Source of Life™ (@MkxTrax) reported

    @ring Help me then, am logged in

  • libranotion Tilting Scales (@libranotion) reported

    @ring All you do is tell me to call which I have done, and you weren’t able to help me. I will be filing a credit card dispute next since you can’t provide a direct line to someone able to actually help.

  • GoldenReaper759 GoldenReaper (@GoldenReaper759) reported

    @zalifar79 @ring No it’s not. It’s ******* terrible. Almost double the price to even get monitoring for ring alarm and that’s way more then the competition. They lost my business here.

  • ClimaxPragmatic Shadetree Mechanic (@ClimaxPragmatic) reported

    @EthanBearman @ring Time stamp is broken

  • Andrew_OSU Andrew O'Hara (@Andrew_OSU) reported

    @bkelevate @ring Someone needs to remind a @ring that they’ve let a lot of people down

  • DiazAutoMaster Sean Eduardo Diaz (@DiazAutoMaster) reported

    @ring If you read both comments then you know i dislike going on forums for this. Just fix it already yeah? Or leave our app enabled till the website part is out of BETA Phase? Cause afinnished product would work on all browsers and not just chrome / edge……. These browsers are weak!.

  • davidhuey David Huey (@davidhuey) reported

    @AnandThaker @ring I had the worst issues with my ring devices… replaced with Google

  • rickistheone rick_rico (@rickistheone) reported

    @tannernovlan @ring Steffy and Finn need to have tasers handy. It's not a bad idea.🤔 #BoldandBeautiful

  • LeadPog POG (@LeadPog) reported

    @ring you all need to get yourselves in check. Consistently denying my video uploads based on what YOU think is going on. Im ready to find a better service. Worst customer service experience next to @doordash.

  • mbloom19 Mike Bloom (@mbloom19) reported

    @ring No thanks. I’ve already spent 4 hours dealing with support. I want consumers to know what to expect from your products. And I’m pretty sure the social media response team can’t help that.

  • tr_rutherford Tony Rutherford (@tr_rutherford) reported

    @amazonnews @ring So if one does not have eero, alarm will be ****??

  • RM_R_CT Robert Mancini (@RM_R_CT) reported

    @ring Thanks. Does that mean if I subscribe to Protect Plus (1st Generation), if our WiFi goes down, the alarm will still use a cellular network in the event someone breaks into the house and notify monitoring that someone has broken in?

  • catenarycat Ed Barry (@catenarycat) reported

    @ring Your service is terrible. We are trying to get help and #ring plays word games with their DM. If you have a discount ..fine if not say so. #Ring should try to help the customer.

  • KathleenBahr3 Kathleen Bahr (@KathleenBahr3) reported

    @ring @KTK1990 My chime is flashing blue for 3 days. What do I do???? Reset it?? I unplugged and plugged back into another outlet and the same thing happens. Please help

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