Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Detroit, MI | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Charly Foulkes
(@BULLY_DNB) reported
@ring my doorbell is starting to piss me off, will notify me when someone walks past and the camera works instantly, even shows a picture in my notification, but as soon as someone rings it, the app stops working. Fix this. And yes I’ve tried rapid ring app and it’s also trash
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WinC
(@win_dough) reported
Hey @ring you should really make it easier for someone to add devices to a subscription. Also your help/chat feature is archaic - maybe a little improvement there might be worth it.
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Hannah Jones Design
(@HelloPalendrome) reported
@forgoine_r @ring As long as you give notice that you are filming outside your property, with the main reason as home security, there shouldn't be any issue. We have subtle stickers in our windows saying we have WiFi controlled CCTV.
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Creature_of_habit
(@Creatureofhabi9) reported
protection. Ive never experienced such profound failure of a product line. Only being able to disarm security with a phone sucks. @ring makes trash products and don't stand by what they make. I am highly disappointed and expect no response
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max hollen
(@biggmax81) reported
@ring cameras are pieces of ****. **** you @ring
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Andrew Bjork
(@DrewwwBjork) reported
@ring, **** you for that Halloween ad. Get rid of the first couple seconds before it gives me a heart attack.
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Chris
(@mrvrants) reported
@ring Bought a flood light cam 2.5 years ago, just stops working & im all out of luck cos out of warranty! not the first device i’ve had from you that just stops working just after warranty! pretty poor don’t you think!!
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HaligonianCanuck
(@HaligonianXP) reported
Searching the market to replace my @Ring Alarm system. Devices fail causing false alarms, poor customer service x3 yesterday. #HomeSecurity #DIYAlarm
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justice4all77
(@justice4all77) reported
@ring Hi Ring, not getting notifications for any of my cameras on my iOS devices. On the latest iOS 15.0.1. Please help
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matty fraser
(@fraser_matty) reported
@ring I have timeline turned on in settings but it doesn’t switch it on anymore when I view my camera , using iOS 15 and latest app any help ? Used work perfectly
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Poqui nas
(@waldemar_diaz) reported
@ring Your equipment is a piece of garbage. I would never buy again from you or recomend your product. Sadly I wasted my money already with you guys. Never again
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Viral Tweets
(@OnlyViralTweets) reported
@ring customer support is so terrible! I have 7 ring cams. When they work they’re great. But recently they’ve been failing and the customer support is zero stars. Like if you agree!
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Meeka
(@msmeeka100) reported
@ring y’all customer service sucks. Trying to switch to a different email on the account and your representative Rhea was a complete jerk and not understanding at all. Your people have no compassion and was no help at all!
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Amaka Yvonne O
(@AYvonneO) reported
Not my @ring notifying me there’s “motion at my front door” TWO minutes after I walk in through it. All the technology in the world won’t help you if you live in a country where connectivity is poor.
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Some Average Guy
(@nvchad2) reported
@ring I believe it was just a momentary internet speed issue, most likely on my cell service side. It normally works very well.