Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan Snyder
(@ryan8382) reported
from
Winfield, Illinois
@ring worst technical support ever.
-
Simon Holly
(@SimonHolly6) reported
@ring has got to be the worst "smart doorbell" ever, it simply never works, I should sue them for a product that has clearly never been designed to work!
-
Cheryl
(@CherylGaul) reported
@StanleyRoberts @ring @DalyCityPD What rotten neighbors. Just run away and do nothing to help. People suck.
-
penny colombo
(@pcolombo106) reported
@ring worst customer service ever!
-
Jared Shane
(@jshane21083) reported
@ring I have been on the phone for an hour and they will not get me access to my online account, hence why you all get the worst customer service award EVER!!!!!!
-
Zoé
(@zoe_0898) reported
@ring customer service is absolutely appalling. Paying for a service on top of the cost of device and I’m not even able to get into my account and customer service can’t get my name email or number right to fix this issue and then HANG UP! Fuming
-
UK Political Liars
(@liarsinc2) reported
LOL @Ring @ring_uk want to force people to use their ****** SPY "2 factor authentication" to log in... lucky I didn't buy any of their **** system. I bet the corrupt police, NSA / GCHQ criminal spies, the other criminal Feds don't need any authentication to hack in to accounts.
-
AREngland 🏴🇬🇧我的阴茎比你的大
(@Rhone8Alex) reported
@StanleyRoberts @ring @DalyCityPD Journalism should never bow down to fear. Tell the Truth!
-
Friend of Dorothy Parker 🍸& Fran Lebowitz 🚕
(@DotPFranL) reported
@ring I understand the issue and know it won't be resolved.
-
DruHasselhoff
(@DruHasselhoff) reported
@StanleyRoberts @ring @DalyCityPD Blacks have been getting robbed, rapped,beaten and killed for 400 years. Wtf does society expect
-
Tangular Parham
(@CapsLady3) reported
@StanleyRoberts @ring @DalyCityPD How terrible. How they are captured soon.
-
Cinnamon Girl
(@OhHappyyDay) reported
I’m so unbelievably frustrated with my @ring home security system. It’s less than 2 years old and TWO keypads just completely died - can’t even try to reconnect because they error out. Same with one spotlight camera. Three devices completely useless in less than two years. Lemons
-
At Wit's End
(@vjpdavis) reported
@AmazonHelp Two deliveries yesterday- BOTH left outside. This is a reoccurring problem. I have @ring so I saw my neighbor bring first package into porch. Second package, after stewing all night, I found beneath bushes.
-
Keshav Parthasarathy
(@kesh_7) reported
@ring hey your app really sucks. When I try to back out a neighbors post and see my dashboard it immediately jumps me back into the post. Can you please fix this? It’s bad user experience
-
💞💞Lynsey Carr 💞💞
(@Lynseyacarr) reported
@ring worst customer service I’ve ever experienced. 40 minutes of my time wasted with your call centre which was so horrendously noisy could barely hear the agent talking, which really didn’t matter as she was hopeless! #unhappy