Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@GBPackersNo1Fan) reported
@Ring down again, get it together! I really like the system but reliability has been poor lately.
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Jess
(@CozyyyyGirl) reported
@ring can you please have your engineers work on a camera meant for Northern weather My doorbell is wired in and still sometimes won’t work due to a low battery because of the weather. - if it does work it super slow because of the negative temps.. Just a thought
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Buck Fiden
(@RealQalifornia) reported
@ring something is up with the app for additional users on my ring account. My master account works like it should, but both additional users that have samsung galaxy 8 phones got an update notice and then said couldn't find location. Reinstalled the app and now they can't login.
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Carl West
(@carloswesty) reported
@ring do you even work anymore, whats the point of having your system when its always down 🤬
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Mar Bour
(@Bourne_Mar) reported
@ring Can you please elaborate on what has been implemented to fix this issue? I’ve been having many issues with notifications, motion issues, quality and now connection issues
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Scott
(@Scott_AF) reported
@ring hey Ring, it looks like your system has failed again, can’t get live, history etc. Not the only person online having the issue #ringdoorbell
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LORI
(@ALWAYS_LA) reported
@ring what is going with your platform? There's been a connection issue since Wednesday the 10th what exactly are we paying for if your system is spotty at best? You used to be reliable now it's just terrible. Get it together! Going to check other options.
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Mar Bour
(@Bourne_Mar) reported
@ring I’ve had it with you! Your services down far too many times recently. I want my money back.
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Advanced Living
(@AdvancedLiving) reported
@JamieSiminoff @ring -your “product“ has been proven defective over and over and this will be the last time I sell it to a client. I’m embarrassed again as half of the cameras on this job have been bad. Nice quality control jackass!
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Lee Ellis
(@V33NLO) reported
@ring Can’t help but feel like we are being short changed 8-/
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EDA Alarms Ltd
(@eda_security) reported
@jonesdan750 @ring Very nice definitely a place on the market. Not a big fan of ring though. Brought one for mine to see what it’s all about. Was good now drops off the Internet every few days have to do a hard reset. No info to let you know it’s not working. It is an old one now though.
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Stocky
(@steven_stock) reported
@ring I’m close to sending back my Doorbell 3 and Chrime Pro! Upgraded my Wifi network to @geteero which both @amazon own. Both devices now struggle for Wifi signal, they haven’t moved and surely the signal strength would be better. Please help ASAP
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Jared Kinder
(@KinderJared) reported
@ring i just heard a ring from my doorbell the app said error something went wrong
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Greg Herrmann
(@Herrminator) reported
Hey @ring are you guys broken right now? Can't connect to my doorbell or login online?
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Tyler Matthews
(@tylermatthews97) reported
@ring app down again? Third time this now
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