Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Crabtree
(@JonCrab33143414) reported
@ring - Really disappointed with your customer services. Not only have you increased subscription more then a third. Now your team have confirmed my device is useless with a tech issue. Your Advice-buy another device as my one 2 years old. Don’t U have confidence in your products
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Jon Crabtree
(@JonCrab33143414) reported
@ring Ring customer services made contact. After messaging they’re still unable to help. Anything after 2 years you’re on your own and Ring recommend buying another one of their devices. Clearly don’t rate their own products, nor do I now. Not Very environmental friendly & poor service
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Janette Cachola
(@jcachola) reported
@ring and arlo app both not working. What’s going on? Defender & Wyze no issues so I know it’s not my internet 🙈
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All the Pianos.
(@trokongeorge5) reported
@ring why my cameras and lights not working and you app saying I’m not authorized to get help?
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I❤️Nostalgia
(@il0venostalgia) reported
@ring @PhillShepp75 There’s nothing to troubleshoot. Your DM team already told me the problem is my WiFi.
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Wandering Observer
(@WanderingOBS) reported
@jackiecchu @ring He was wearing a mask to conceal his identity… crafty trash panda.
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Kellz
(@Kolossal__K) reported
@FeezyMF @ring This be givin me anxiety I’ve been robbed b4 like wtf
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shepp75
(@PhillShepp75) reported
@il0venostalgia @ring And when picture of said device health page is sent they will blame your Internet connection 🙄 my device keeps going offline a lot lately.
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matt mangawang
(@mattmangawang) reported
from
Thousand Oaks, California
the @ring UI and UX is so bad
-
Barn
(@BarnsH) reported
@ring @og_aram That says nothing is wrong but I’m having the same issue !
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Nicholas Marritz 🍞🌹🌹
(@stringquintet) reported
@ring Help stop crime before it happens by building a functioning welfare state
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Karen Redman
(@kaz74red) reported
@ring hi im having trouble getting onto the app and even logging in online. Is the app down?
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Gold-Shmeezy
(@NathanMaples2) reported
I really wish there was a different way to access my @ring device, the verification system is asinine, to reset my password it asks me to sign in to my account, how can I sign if I don’t know my password ? #frustrated
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Kellz
(@Kolossal__K) reported
I’m tired of the @ring camera this **** just be circling when I’m away from home… WHO TF AT MY DOOR BC I CANT SEE ****
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Jennifer Vreeland
(@JenniferVreela5) reported
@m_crouton @ring Y’all leaving something *tasty* for the trash pandas! That’s a 5-star review, if I’m interpreting correctly.