Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Charlotte, NC 3
Manchester, England 3
Sevilla, Andalucía 3
Chicago, IL 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Kingston upon Hull, England 2
Pittsburgh, PA 2
Loveland, CO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeHorn_Curls Mike Horn (@MikeHorn_Curls) reported

    @ring Everything is buggy, alarm isn't working, live view isn't working everything is down.

  • PalmerJpalmer16 Jessica Palmer (@PalmerJpalmer16) reported

    @ring My security camera is not recording half the time. I’ve had about 3 package delivered in the last couple of weeks. The camera didn’t record or alert me when the person was right in front of my Ring! It didn’t record one of the 3 deliveries! Please help! #Security #Ring

  • John_P007 John A. Procopio (@John_P007) reported

    @ring I want 2 say this is twice now your customer service let me down! I’ve been good customer & recommend your products 2 many people! This last agent was awful & U don’t stand by your products! Your customer service use 2 b stellar don’t know what happened, time 2 check Nest

  • LoveDinnington LoveDinnington (@LoveDinnington) reported

    @Graham21 @ring Not really, if it doesn't work it's broke. How is it not working? The chime is just so you can hear alerts independent of phone or tablet.

  • Bobbysims Bobby Virgen-Sims (@Bobbysims) reported

    As a @ring customer and have everything from cams to alarm @WyzeCam has my attention. At a fraction of the cost. What the heck. Now I want to get rid of @ring and switch to Wyze. Only problem is all the money spent on ring. Decisions decisions

  • VegasMonkey Gemma (@VegasMonkey) reported

    @ring had our cars broken in & our ring is missing 5 minutes of recording. There was motion obviously but our ring decided it wasn’t the right motion to record. Great job👎🏻 thanks for nothing! Looking for another security system🤬😡

  • Ewephucinsuc Jason (@Ewephucinsuc) reported

    @ring @ApurvaModessa Actually, just now having this same problem...

  • humantorch scott kosman™ (@humantorch) reported

    @ring I'm setting up my new alarm system and really disappointed that SMS is the only 2FA option. Any security system is only as strong as its weakest component and SMS is inherently less secure than TOTP. Any future plans to fix this

  • TheRomit Romit Mehta (@TheRomit) reported

    I am surprised @ring stick up cam works outdoors, advertises "ceiling" mount mode (planning to install on the garage door frame) but does not rotate video. Help article states go to device settings > video settings > rotate toggle but I don't see that toggle. :-(

  • Ronulous Covid is real-Mask up (@Ronulous) reported

    @SANJOSEMAILMAN @ring I'd tell him to lie down in the driveway and I'll be right out. Just need to get my keys, uhm wallet.

  • cicekeda73 Eda Gumush (@cicekeda73) reported

    @ring my second generation doorbell has stopped live view and isn’t working is there a problem

  • Shane_BSer DonkWhisperer (@Shane_BSer) reported

    @ring My device went from 100% accurate to ZERO the first day trial subscription ended. False alerts every 5 minutes. @Ring took down my community post asking if anyone else has the problem, as inappropriate. Yet you leave post of cute wild animals, wallet lost?!

  • iCAdam Adam (@iCAdam) reported

    @kringleland @ring Did you get anywhere? I am having same issue with them.

  • C3mtl Scott (@C3mtl) reported

    @ring Your new 2020 video door bell with the integrated battery cannot handle the cold weather. The battery just drops out when the temperature goes down.

  • coi_leray TREND SETTER ⭐️ (@coi_leray) reported

    @ring I’m so annoyed with your service . I need a new camera system because ring isn’t NO HELP

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