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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Chicago, IL 4
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
New York City, NY 3
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Bobby_Boheme
    Bobby Boheme (@Bobby_Boheme) reported

    @ring This is the kind of story we need now and I hope the driver got a raise; HOWEVER, he should have called Adult Protective Services, first. She could have been escaping caregiver abuse or this could be a sign of larger care issues. It's okay to help, but call APS first.

  • kmcooley
    Kimberly M. Cooley (@kmcooley) reported

    @sheldonbk @ring Hoped that’s not the road we’re about to go down. They requested my device health pages. I have two other security cameras by other brands, and I don’t have this issue.

  • sammmijayyy
    Samantha Elizabeth (@sammmijayyy) reported

    It has also been fine for the past month & now randomly doesn’t work when nothing changed. Same router, password, & location. I even put it RIGHT NEXT to the router and it still wouldn’t connect. Restarted it, thought I fixed it and now streaming error @ring

  • I_Green_555
    I_Green_555 (@I_Green_555) reported

    @ring it would be so cool if we had the option to have a “someone is at your door” notification with a really large screenshot or even better a really large direct video feed of the front door live, so we don’t have to go through the trouble of opening the app.

  • SomeCharlatan
    Some Charlatan (@SomeCharlatan) reported

    For real @ring ? To sub I either watch a video and follow some instructions or "chat with an agent"? Why ******** can't I just give you my money? So stupid.

  • SalixRS
    Salix 🇺🇦 (@SalixRS) reported

    @PlainsBelle02 @YNB @ring True, true, that's a problem here too. When you're not home they sometimes will try to deliver it again a day later, drop it off at the neighbours or a pick up point. I understand it's more convenient for both the delivery company and the recipient, I just find it too dangerous.

  • sammmijayyy
    Samantha Elizabeth (@sammmijayyy) reported

    I have had nothing but problems with my wireless @Ring doorbell. It has disconnected from the internet even when it is right next to the router. Now there is a streaming error. This is rediculous for the amount you pay for one.

  • MaxMetalFriar
    Dowtown Chimmy (@MaxMetalFriar) reported

    @ring Other neighbors have same issue and would benefit from you actually responding here. Not mystery. The router is the room next to outdoor cam. The router is next to a window…and yet cam does not work and the so-called “ring network” is nowhere to be found

  • kmcooley
    Kimberly M. Cooley (@kmcooley) reported

    @sheldonbk @ring Whoa. I haven’t had that problem, but the 1”Gen 1 is definitely at the EOL. I won’t be staying.

  • FLGirl32935
    FL Girl 32935 (@FLGirl32935) reported

    @ring why won’t you allow my report on “neighbors”about my neighbor putting his cut down tree in my yard? Clearly done to ruin my grass, not his. Nice! Canceled both ring and prime to get a proper uncensored CC cameras.

  • abigkahuna
    Big Kahuna (@abigkahuna) reported

    @ring won’t let me cancel an order for a part they haven’t shipped out in 5 days! Terrible service

  • avfc_mijas_es
    Mijas AVFC (@avfc_mijas_es) reported

    @ring hi, clumsy kids have just whacked my chime. Can I get a new UK 3pin adapter part. Chimes OK, the adapter is broken. Cheers

  • sheldonbk
    Sheldon Kerzner (@sheldonbk) reported

    @kmcooley @ring Deja Vu on their pushing you to DM. That's how I started. DM - case opened - email with them blaming my equipment. Even calls couldn't fix their problems and they ignored that everything else worked. So when I tweeted to warn others, they asked me to DM to help me. 🤔😠

  • KimHawley61
    Kim Hawley (@KimHawley61) reported

    @ring Hey Ring! How about fixing the issue with the lights not turning off on wired devices. It’s a long known issue that’s being ignored.

  • gbaierle
    Gail Baierle (@gbaierle) reported from Maricopa, Arizona

    @ring Omg!!!!! Time to burn the house down.

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