Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Detroit, MI | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Kushal Malde
(@kushm94) reported
Hugely disappointed with the terrible customer service at @ring - a lack of common sense and an unwillingness to listen to the customer. Why don't companies take customer service seriously?
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WhiteSoxSuz
(@WhiteSoxSuz) reported
@Nick_GGTB BUT as much as I love Jim Thome (is there anyone alive who doesn’t). It kind of DID turn us into a 16” softball team. Paulie and Thome just turned small ball into either HR or Slow Train on the base path. And I feel horrible typing this. Or maybe it was seeing AR cry @ring day 😢
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Jim Collier
(@Jimcollierjr) reported
@ring Live View does not work over a cellular connection for those with an iphone 13. It is a known bug and sits with Ring to fix. Go figure they’d ask this question.
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jeff chilton
(@jeffchilton) reported
@ring @Ring Ring is a terrible device ..totally unreliable
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Robbie Robinson
(@str8Robbie) reported
@ring so you don't want to give me the 488.31 you owe me I returned your products it arrived at your place March 4 signed for by Charlton, and it's March 31 and my money is not back and I'm on hold wtf?
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Laura♥
(@_lauraxox) reported
@ring my doorbell breaks so I have a replacement sent.I contacted your chat service to ask about my 12 month subscription I paid for. To my knowledge he transferred it to the new device but no you have taken money out for another 12 months when I had 5 months left anyway. Help!!
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aztec
(@Leekell95411697) reported
@ring @lancekirby2 Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.
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iamhovering
(@iamhovering) reported
@ring Well that was a waste of time. @ring blames our order cancellation on @amazon logistics. No help at all. Such poor customer service from both companies. Very disappointed.
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J.D. Crowley and Associates
(@jdcrowley) reported
I set it up indoors so we can check on pets when we’re outside the house (and make sure nobody has broken in) but it’s more reliable to use the baby monitor camera since the @ring Live View literally never works despite being like 2 feet from the router.
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Hans Jansen
(@Hans_Jansen) reported
@ring how can I delete the history of my Alarmsystem 2th gen? Deleting the history of the indoorcam is no problem, but can’t find the deleting of the history of the sensors etc.
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J.D. Crowley and Associates
(@jdcrowley) reported
I gotta say, the Ring my wife bought us years ago (before we learned they were also narcs) when we kept getting packages stolen is probably the most useless thing we’ve ever owned. The Live View only works like 1/200 tries, and nothing seems to fix it. Garbage. @ring
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Clive Cockburn
(@Raymaker8) reported
@ring Nothing because as usual the server will not respond unless I restart the doorbell
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John Huckle
(@JohnHuckle8) reported
@ring (6,)..you will go silent as that's what you do....oh dear...own up to your responsibilities and help you customers and not hide away....I for on an done with Ring...I shall spread the word.....
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Matt
(@liverwurst82) reported
@ring Your app defaults to using data in Live View when connected to WiFi. Support on this issue is non-existent. Is the problem ever going to be fixed?
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Julia
(@Jchray) reported
@ring Aww poor dude. Bet he did a face plant into the bed after that.