Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Nantes, Pays de la Loire | 1 |
| Birmingham, England | 1 |
| Naaldwijk, zh | 1 |
| Dallas, TX | 1 |
| New York City, NY | 5 |
| Paris, Île-de-France | 2 |
| Lancaster, NY | 1 |
| Ronkonkoma, NY | 1 |
| Shawinigan, QC | 1 |
| Charlotte, NC | 1 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Los Angeles, CA | 2 |
| Newnan, GA | 1 |
| Rome, Latium | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Shukkz (@ShukkiieCookiie) reported@ring can someone please help me reconnect my grandpas devices. They randomly went out and now how connect
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devin (@speedingdaydrm) reported@ring Bought a ring 3 through Amazon. Just put it up today, it’s missing the security screw. Amazon won’t do anything to fix the situation.
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Andrew Hackeson (@ahackeson) reported@ring I ordered a ring sensor in July 2022 and never received it. I have tried several times with your online twitter team and your process of messages, forms and customer service agents is very bad.
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heraldo sánchez (@freetaiwan99) reported@jsrailton @ring @jason_koebler throw your ring cameras in the ******* trash
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Sarah Kennett (@sarahhjaneeee) reported@ring device keeps saying its offline despite no issues with WiFi on any other devices. Also fully charged. Once reconnected stays on for the rest of the day and then disconnects again. Had the doorbell just over a year and only just started having issues.
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Renee Brown (@naybrown86) reported@ring As a security business is really weird that I cannot reconnect my cameras to wifi when I am not home. Thats when I most care my cameras are online. To fix I have to share my login information with a friend willing to go to my house. Awful security design.
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Luckynla (@luckynla) reported@DHSgov : @ring allows ICE to be doxxed and organized notifications to disrupt and potentially harm officers and protesters. Please repost. I have complained via phone, email and text for almost a year and yet they still allow content that is NOT allowed and is illegal on other platforms. I flag content as illegal yet they still allowed posts to remain on the platform. Their fix: we can change your notifications so that YOU don’t see them anymore.
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Andrew Fisher (@AndrewPhisher) reported@ring Why is it that out of ALL of the devices in my house, the Ring is the only thing that just doesn’t reconnect if there is an outage and there is no way to reboot the device without being right next to it… what is the point of it being remotely accessible then?!!
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FatBoy SLIM (@da_RULAS_son) reported@davidma77507034 @YNB @ring So that’s what you have a problem with after reading her thread? Not the fact that said “white” folk are casually admitting to and commiting crimes?
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Flicks News (@flicksnews) reported@evadnl @ring Having the same issue have been tweeting them, DM them and they won’t even respond any more.
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Ranting101 (@Yatusab3ss) reportedDear @ring how can I verify my phone and computer after changing the password if I can’t log in and create a code? If I’ve only logged in from my phone and it keeps saying I need to regenerate a code that it’s not giving me through email. HELP!!!!
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Harish Gundecha (@HarryGundecha) reported@ring Unfortunately the customer support agent had no additional information for the delay in processing the order nor did he give me any option to escalate this issue
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brenda (@brendagaylern) reported@ring I have 7 ring cameras-for whatever reason they stopped connecting to wifi-i've followed all instructions, read all faqs, to no avail-HELP
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d madsen (@davidma77507034) reported@YNB @ring Further, I don’t care who it is. Do not generalize about other ethnic groups. It usually turns out bad unless you’re a comedian.
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David (@DVA1D23) reported@RhysSullivan I want to get rid of our @ring POS products so bad