Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Alan
(@aubamegangg) reported
Really want to publicly complain about @ring ‘s planned obsolescence. What a waste. Anyone have any recs for video doorbells that don’t **** the bed less than a year after working?
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Ivy Everitt
(@ivyeveritt) reported
Also, a @GEICO x @ring bit about how both protect you from damages. Gecko sipping a cold drink in his backyard and hearing a large crash—turns out to be the car so he investigates further by rolling back ring footage from his phone. Idk. There’s something there though. 😎
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99,9% Typos
(@TheUltimateCyn_) reported
Then when you don’t pick one they keep sending you push notifications of motions you can’t see until you subscribe? I can’t even reset my password or anything until I agree to a paid subscription. What type of forced **** is this? @ring
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Sam
(@sambelcher62) reported
@ring @ring_uk Hey! How would I go about ordering a replacement power adapter for a Ring Indoor Camera? Can’t seem to find one on your website. Can you help?
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Chris Brown
(@chrisbrownjade) reported
@ring Well I have another wish list request, but I know it's a very complex issue. I'd really really really love to be able to stream my ring cameras to my Google Nest Hub displays, very much especially when someone presses doorbell. I do however realise you are competitors 😳
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penner2175
(@penner2175) reported
@RepNancyMace @henrymcmaster @Ring Can you please help this poor, traumatized, woman learn to use her system?
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justice4all77
(@justice4all77) reported
@ring Past two days my floodlight cam is showing it is offline but when motion is tripped it records as normal. Rebooted device and reconnected to network to same issue. Is this a service issue? Please advise, thanks!
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Jason Wiltshire
(@JasonWiltshire) reported
@ring Your app is a joke. Just moved house. App says: ‘you have one unsubscribed device’. & ‘you have a plan with no device attached’. No easy fix, except to unsubscribe, then pay you another $24.99. Last time I buy a device from you. Hope ripping me off for few $ was worth it.
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Serena
(@serenaautomates) reported
And all off the sudden my @ring doorbell won’t connect to WiFi anymore. Broken for the second time?
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Jen
(@JenMogra) reported
@ring hi I’ve been having issues with my ring doorbell recently. My WiFi works perfectly except with this doorbell. We even have a WiFi extender. Please can I arrange a call with one of your team to help resolve this issue? I’m paying monthly for zero output for the last 4 months
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Jenny
(@JennyGill15) reported
@ring I'm having trouble resetting my password even though I'm following the guidance with capital letter , numbers etc. It won't accept the new password I'm inputting
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Sabarfun ⚧️ 🏳️⚧️
(@sabarfun) reported
Getting ******* fed up with @Amazon surreptitiously listening to conversations and seeing the evidence when I use the app. I will delete their app from all of our devices today. I already took down my @ring cameras and already don't use #alexa. $AMZN #primethen #amazonzero
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Abhay Shah
(@_abhayshah) reported
@pierskarsenbarg @chrismunns @ring Personally, I would have burned the whole thing down
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Javelin Sam
(@javelinsam) reported
Just found out my @ring doorbell has been offline for 3 days... Why doesn't the app notify me when this happens? I've got no footage stored since the 28th as a result..
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Chris Brown
(@chrisbrownjade) reported
@ring Well I have another wish list request, but I know it's a very complex issue. I'd really really really love to be able to stream my ring cameras to my Google Nest Hub displays, very much especially when someone presses doorbell. I do however realise you are competitors 😳