Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Detroit, MI | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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PJ Morgan
(@PJ32UK) reported
@DanHewitt_ @ring Both mine are broken this afternoon, can’t connect
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Freddie
(@13freddie13) reported
@jhellyer312 @ring Will be selling door bell and floodlight worst purchase ever
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Rich Eddy
(@richeddy) reported
@CovingtonDerek @ring Same here. Likely related to the AWS outage I'd guess.
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Providential818
(@Providential818) reported
trying to set up my @ring doorbell and I find out I can't even establish an account because the site is down/not working. Is it too late to box it up and send back to @amazon ??? #ringnotworking
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stuart richardson
(@stuartr00207329) reported
@ring not sure if everyone is effected, but can’t access account, looks like it has gone down 🙈 login freezes on the verify code screen. Unable to access cameras / health check of cameras. Internet speed checked and 56 download, 24 upload, 12 ping.
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G
(@golfandlent) reported
@ring You need to provide updates with an outage this long. E-mail, app notification, banner on your website... something. Security systems cannot afford to be down.
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Toni
(@PatriotDinosaur) reported
@madisonsq05 @DanHewitt_ @ring Except the update does not reflect outage in Ohio. Just the east coast and west coast. So even the outage map is failing.
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Rachael Williams
(@Rachwill92) reported
@ring my doorbell hasn’t been working since 3.30pm! Can’t log into my account, app won’t work, tried to reinstall the app that’s not working, says my email is invalid and that the verification code is wrong 😒 what’s going on! #ring
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Mara Jade 🇺🇸 Voted Blue 🌊
(@MaraJade_2017) reported
@ring Looks like your service is down. Any updates?
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Turn Up
(@Turn2015Up) reported
@ring @gary_barber I am in the same boat but have subscribed for outage notifications.
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Chrissi J
(@Chrissipoohster) reported
@ring YOU ******* NEED TO FIX THIS ****!
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Matt Stevens
(@mattstevenssja) reported
Took the chance and invested in @ring and now I can’t set anything up because the apps down and no updates. @ring how long are you anticipating the outage?
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Darien Allen
(@dariena) reported
@ring app appears to be down!
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Ed Braemer
(@jarhead724) reported
@jhellyer312 @ring I believe this is a very large outage. No ring app, no account login, phone number does not work and chat is down. I see a lawsuit coming on.
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🧢⚾️IRIDEAHARLEY⚾️🧢
(@J_Jr1971) reported
@ring is something going on with the app and the website...I can't view or login to anything