Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 3 |
| Charlotte, NC | 1 |
| New York City, NY | 1 |
| Bottrop, NRW | 1 |
| Wolverhampton, England | 1 |
| Noida, UP | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Pawtucket, RI | 1 |
| Landgraaf, lb | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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كوليت
(@mcintoshc16) reported
@JohanBroekhoven @ring It’s a complete joke! You reply on it for security and they let us down! I haven’t even had it a week yet!
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كوليت
(@mcintoshc16) reported
@iamryanodonnell @ring I’m having the same issue. It says my verification is wrong when it isn’t and can’t verify!!
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thebigfella
(@lancthetank) reported
@ring more problems with my cameras it seems to be a constant problem with your system and I really can’t see how you can keep charging people for a system that is so hit and miss #iwantmymoneyback
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Johan van Broekhoven
(@JohanBroekhoven) reported
@mcintoshc16 @ring I have the same issue
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El Fraude Calvo
(@ElFraudeCalvo) reported
Oh look @ring @ring_uk major outage yet again
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Jake
(@GrizzleFTW) reported
@michael83084521 @ring Ahh yes, lets make them refund millions of people for a software which is down for the first time in months. Its software and there will always be issues. Take a chill pill $10 is nothing. Trust me, you wont miss it.
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Craig ⚓
(@SingleCruiser) reported
@HookinMad @ring I’ve been a customer for about a year and it went down again about 2hrs ago so it’s not you it’s their service that’s down.
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Peter
(@donCorleone06) reported
@ring can some one reach out? My app is not working I need support.
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James Hebner
(@TheJamesHebner) reported
Was resistant about getting a @ring device because you have to pay for a service to view the activity at your door, now I'm regret caving as the service I pay for is down (with no real ETA on service restoration) and I can't view the activity at my door. Way to suck @ring
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Adam B
(@AdamB_DJ) reported
@mcintoshc16 @ring Yep, part of the same issue it seems. I’ve just had the exact same thing.
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كوليت
(@mcintoshc16) reported
@ring It says my verification is wrong when it isn’t and can’t verify!! Is this also part of the problem
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Matt Warebear
(@warebear89) reported
@ring Couldn’t view live, motion stopped working, app told me I had to be the owner to make changes, reinstalled the app and it won’t verify me, website won’t log me in...appreciate these things happen so figured I’d throw my hat in the mix in case any of this helps with a fix
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Rochelle Green Lopez 🌻
(@RO2108) reported
@ring FINALLY a post. Any estimated time for a fix?
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Karen
(@kazzy2069) reported
@ring How long will this be down, any idea?
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ChetStevens
(@ChetStevens13) reported
.@ring Your service is 100% horse ****. When are you not down? Get your **** together.
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