Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Kansas City, MO | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Lonsdale 🚲 🖖 💙
(@peterlonsdale) reported
.@ring any update on Rich Notifications? they have been temporarily not working for over 10 days now :(
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IBiLLy
(@IBiLLyI72I) reported
@ring go away @ring av cancelled my subscription and selling my doorbell to some other clown thats dosnt know about subscriptions, a wont tell them. so u dnt make money. worst company ever
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R
(@catmathwaffle) reported
@ring any ETA or update on the rich notification issue?
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Marisha
(@marishah77) reported
from
Beeston, England
My ring door bell has been offline for ages surly they should have it fixed by now!! @ring #takingthepee
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Bidens_Laptop
(@gfunk9132) reported
@ring It’s been down so long I gave it a few days, ordered a back ordered competitors, and it will be here tomorrow. Lost a ring customer and I know many others that are doing the same.
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UFCJayDog
(@JayDogUFC) reported
@ring Has this been resolved yet. Issue since 5th August??
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iceeejay
(@ijimenez1) reported
@ring We’re still having issues Ring?! Damn, it’s been taking you a while to fix this issue!
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Stocksinv1
(@stocksinv1) reported
Best alternative to @ring ? Clearly they don’t care about their poor service
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Michael Sturgeon
(@doodoohpns) reported
@ManUtdDebates @ring It's not working for anybody
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Melik
(@MelikTerzian) reported
@ring I have DM’ed you guys already and you’ve provided no additional assistance other than to call in and have the issue escalated.
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Seanx79
(@seanx79) reported
@ring What happened to the time/date stamp on the live and saved videos? That is a helpful feature especially for police reporting. It seemed to disappear after some resolving issue or update after August 3,2021. I have reinstalled and reset my ring; it’s only in event history.
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Kaitlin Rine
(@krozanski23) reported
@ring @ring this is still down???? Let me guess: short staffed?
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I'm Tanner Powers?
(@t_raypowers) reported
@ring I need my Rich Notifications to work! Please fix it!
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Jerry Blount
(@jerryblount) reported
@ring I've experienced a complete failure of at least 2 AMZN leadership principles. I'm happy to help you unfail and resolve my issue. DM me, if you truely believe in the principle, don't bother if it's just talk. #CustomerObsessionFail #InsistontheHighestStandardsFail
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Sama
(@StayWildNFree) reported
@ring Please fix this! It’s been at least 12 days and still no fix?!
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