Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
New York City, NY 3
Los Angeles, CA 2
City of London, England 2
Nottingham, England 2
Shawinigan, QC 1
Charlotte, NC 1
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • jdd68 Jon Donshik (@jdd68) reported

    @ring nobody seems interested in fixing the multiple rich notifications on Apple Watch and iPhone. I see a lot of complaints--Ring staff keeps telling people to reboot their phone or engineers requesting more info. Come on--acknowledge that there is a problem!!

  • DesertCatsRule Mrs. E. (@DesertCatsRule) reported

    @ring Mine is offline in less than 2 yrs of installation..I have followed all the info offered by RING on how to get it back online AND IT STILL DOESNT WORK. NOW I HAVE TO PAY AN ELECTRICIAN TO COME TO HOME TO FIND OUT WHY DOORBELL IS NOT WORKING..

  • dropsofShaylei Shaylei (@dropsofShaylei) reported

    Either @ring has had a massive glitch all day, or their tactic to try & get me to pay for service after my 30 day free trial is to annoy me to death with false “motion at your front door” alerts approximately 50 times the day after you it trial ends

  • floodums Andyrew (@floodums) reported

    Dear @ring every time I leave the house I get a reminder of how fat my *** is. WTF?

  • Msj1126 Jethica K Johnson-Hill (@Msj1126) reported from Hillside, New Jersey

    @ring the cold sucked the battery life out of my ring doorbell. I had to take it down to charge it back up. Any suggestions on how I can prevent the cold from killing the battery life? Thanks

  • sharransandhu Sharran (@sharransandhu) reported

    @ring @KTK1990 My Ring Chime has been flashing continously for 4 days. I've disconnected it and reconnected it but its still flashing,please can you help? Thank you

  • RobsThoughts19 Rob (@RobsThoughts19) reported

    Wait ..I'm on the phone with @ring because my camera kept showing a "Battery door open" error & they're telling me because the camera is defective (through no responsibility of my own) I have to buy a new camera and they can offer me 30% off...HUH? YOUR camera is defective.

  • TlaTla007 Tunde Nollah (@TlaTla007) reported

    @ring Hi, could you pls assist wit the access issue with the ring doorbell. I tried to log into the app but it’s requesting a code for the 2nd level verification but the problem is, instead of sending the code to my email, it’s asking to change settings in the app I can’t access.

  • cherryberrybaba ᴮᴱCherry⁷ ⟭⟬ 🍒 (@cherryberrybaba) reported

    I need help @ring. Is there a way to retrieve black videos?

  • Charllouford Charlotte Ford (@Charllouford) reported

    @boy_mom02 @ring We’re having the same issue since our free trial ran out motion detect has been going crazy & our live view is 👎. We are told it’s our WiFi etc. It’s not an issue at our end at all. Worst device we’ve ever bought. Seems to only work if you buy ‘optional’ subscription #misleading

  • sharransandhu Sharran (@sharransandhu) reported

    @ring @KTK1990 Need help please

  • RunDMB1 RunDMB (@RunDMB1) reported

    @ring Good luck getting all the parts, dealing with customer service is a nightmare!

  • paulwrblanchard Paul Blanchard (@paulwrblanchard) reported

    @ring Then any haven’t you updated your iPhone app instructions to reflect that? You are asking people to email an address that is no longer monitored, then asking them to call a number which doesn’t work because of your typo, and I still haven’t even told you actual problem yet.

  • inourgrave calicraig (@inourgrave) reported

    @ring hey bought some smart lighting products. Got to say it’s the absolute worst deployment of technology I have ever seen. It took me 3 hours to get the bridge to connect to wifi and another 45 min to add a single light.

  • TheSoupMan6 The Soup Man (@TheSoupMan6) reported

    @innovationsdead @ring Help! When I press my doorbell, it rings! Am I in any sort of danger?

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