Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 2 |
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Amjid Khan
(@akhan999) reported
@MzCaramelCookie @ring It’s so small how does it even help. I disabled them immediately
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Steven Green
(@greenbar4) reported
@ring 1/2 I have a 2 year old floodlight camera and protect plan with faulty IR filter that is very common issue. The image is either pink or night vision doesn’t work (check the forums) ring wouldn’t replace it… only offered me a discount code. The discount code didn’t work
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Just Jamie
(@jamielorraine73) reported
@ring I just told you all of what was wrong. Lol my husband cannot use the app under his own account as a shared user, even while following the steps. I'm sure I'm not the only one with the issue I'm describing. Because I've seen others say the same thing. So, I bought a nest system
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Andy
(@AndyType2) reported
@ring Hi, just bought a ring 2 but didn’t get a 30 day free trial. Just looked and saw this should be standard, but I have already paid for a basic subscription. Can you help?
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Inflewence
(@InflewenceofINF) reported
@ring Just to be a help to people in the future. Smart things was the reason my battery was draining. I have a widget on my Samsung frige, that lets me see the camera feed on it. Smart things updated and must have tweeked something because it worked fine before their update.
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Krissie
(@_SparkleandPop) reported
@PrivatepAuLa2 @JayARic @ring Oh it definitely is, but they have just taken the decision to remove the feature rather than just stop supporting it - the only way I can share my frustrations is with the poor SOB that runs the social media account. I'm annoyed, the damn thing was £50 and only a year old 😭
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Mark Tucker
(@MarkTucker_com) reported
@ring When signing into account on Iphone12Pro, the Email/Password area shows white text (invisible), not black text. Thoughts. no way to sign in.
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Sara Villalobos
(@savi_mama) reported
@ScuderiaAsino @ring @amazon Just terrible…
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Wyverns Rose
(@wyvernsrose) reported
@ring My experience sucks. Your billing system is terrible and overcharges and keeps trying to charge additional payments.
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Eddie
(@aussiecake) reported
@ring I need help with logging into my account on new phone/laptop. Don’t have previous device
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N Ironwolf
(@NIronwolf) reported
@_SparkleandPop @ring Seriously? Just taking away a key feature? Not just saying it's not going to be supported, but actually removing it? I'm glad we no longer put in this garbage as an integrator.
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RJEdgar
(@EdgarRhetta) reported
@kocichichot @ring @JamieSiminoff I feel the same Alicja. I count on viewing on my desktop. Thinking I will contact SimpliSafe. My ring doesn't show half the time anyway. Always seem to have a problem with it. Always an error code. And the error code has to do with their company, nothing to do with home.
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
In two exact same locations, same Wi-Fi network, Ring outperformed @Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Private_pAuLa
(@PrivatepAuLa2) reported
@JayARic @_SparkleandPop @ring tbh, it's prolly just some poor sob managing the social media account and noone that could actually do ****. but the entire thing is just garbage. **** the entire "only as app" carp. i will, for example, never do any banking on my ******* phone.