Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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highlander
(@highlander317) reported
@ring Needs sorting now not in another 24 hours or more, nothing but trouble from day one
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Ron Esteban
(@bushwhack) reported
Sadly I used to publically endorse @ring to family and friends but now have stopped and directed them elsewhere — bad endorsement when someone goes “how do you like it?” And I say “NO — RUN”
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B. Lepro
(@Brianlepro) reported
@ring the App keeps saying it can not load my Ring Dashboard. It’s been like this for 4 hours. Internet is connected. Is there an outage?
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Chuck Marable
(@marablec) reported
@SimpliSafe did not honor their referral policy. I referred someone but there is no note on the referred account, so no free month for me. Thanks for nothing @simplisafe. No more referrals from me. Not worth the trouble. Hmmm... How much does @ring cost?
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SJQ67
(@quinno69) reported
@ring my camera hasn’t been recording properly. Last week it totally missed my sister taking her car away from the drive. Any help would be appreciated. Thanks
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Dan schriedel
(@DanSchriedel) reported
@detroitnews my family and I are being scammed by @ring , please help hold them accountable!! They locked me out of my account and won’t stop charging me for the service and customer service is an endless loop of SOL!
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Keith Loo
(@thekeithloo) reported
@ring I need to stress - we are on the phone with the support teams who somehow can’t figure out why we cannot access AMAZON (not even RING) login info for someone who has passed.
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#Bitcoin #BTC #Alt #Crypto #ETH, #Gold sarcastic
(@CRYPT0N1TE) reported
@LukeDashjr @amazon @ring I wouldn't worry if it is not your wifi. From what I understand it only repeats small amounts of data from other nearby devices. If not connected to your network, no issue
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Tom Barnett
(@TommyBarnett69) reported
@highlander317 @ring Yeah terrible, they asked me questions and told me the signal isn't great, I actually bought a chime pro to improve the connectivity and its made no difference, what a waste of money and terrible customer service.
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Tim Heuer
(@timheuer) reported
@Depechie @ring Added. But then realized OneDrive pic url is bad. Need a direct link.
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Beverley Kent
(@lensdaughter) reported
@ring hi we gave two ring cam and a ring doorbell 2 but the doorbell suddenly went offline on 5/6 and we’ve been unable to reconnect.
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Luke Dashjr
(@LukeDashjr) reported
@DunnFloppem @amazon @ring 1) Garbage device networks don't work on cloud things. 2) The whole problem is that Amazon/Ring devices will use 900 MHz to find another way to phone home to Amazon via someone else's connection.
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Deanie Garcia
(@Deanster1) reported
@ring You have terrible tech support!!!!!
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Heisenberg
(@HeisenbergOC) reported
@ring The Amazon Sidewalk setting in Control Center in your Android app is not working. When you tap on the setting in Control Center, it doesn't respond at all. Maybe every 20th time I can get it to open, but there is no option to enable or disable. Please fix.
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Jaime
(@St_Jamez841) reported
@ring every time I try to watch my live video of my cameras it doesn’t load the first time I try it. I have to close the app and open it again to be able to watch my live video. I noticed this started happening yesterday. Can someone please help?
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