Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| New York City, NY | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Whitson 🥃🎪
(@MaltWhitson) reported
from
Bonnyrigg, Scotland
@ring please fix the website so I can cancel my plan after your pisstake of a price rise. Thanks
-
Paul Roberts
(@Tregolwyn) reported
A huge error of judgement and failing to take into account customer needs. @ring have imposed a 40% fee increase in return for additional functionality that is of no value to the majority of users. I for one will be cancelling my contract and will not be adding new Ring devices
-
bryan
(@bamehrmann) reported
@ring why is your customer service so poor? Twice now you have sent me the wrong camera for a warranty replacement. Now I have 3 cameras I have to return on my time and still no replacement!! Now waiting on hold 10 min to resolve. Brutal!!
-
SeanLondonSean
(@SeanLondonSean) reported
@tomstone84 @ring It's down because everyone else is doing the same as you!
-
Paul Roberts
(@paul123roberts) reported
@rodders_david @ring_uk @ring After years of broken promises about HomeKit integration that never came. Now it’s the time to jump ship
-
Jack
(@JacksTweeeets) reported
How many customers will @ring lose? Crazy price increase for terrible features hardly anybody will want or need.
-
Paul Clifford
(@Pabbywoow) reported
@ring_uk @ring your accounts web page is down, probably crashed due to all the people cancelling after 40% subscription hike, I’ve cancelled my subscription at my bank, please take that as I’m out!! #ripoffring
-
Paul Clifford
(@Pabbywoow) reported
@KieranA @ring Rind accounts web page is down probably due to mass plan cancellations, as such cancelled my subscription at my bank to ensure no further payments taken, no more of my money for you #ripoff @ring_uk
-
8BitGuru
(@EightBitGuru) reported
@ring I see your techs have 'solved' the problem of the Protect Plan page not loading - it just spins a bit and then returns to the dashboard. What's up, too many people cancelling their subs after your 40% price increase announcement? #ringpriceincrease
-
Marcus Lee
(@IamMarcusLee) reported
@RON50N @ring What ******** are you gonna stare all day on your phone if you cancel??
-
Daniel Medley
(@guyinthe_mirror) reported
Thanks for your absolute **** justification email for increasing your prices @ring when things aren't tough enough already. Absolute shite 'charging more, for you' crap
-
Paul
(@PaulyCartwright) reported
@ring_uk @ring Price increase for some poor 'extra features' – no thanks!
-
Latics1932
(@Latics1932) reported
So @ring are upping their prices on monthly account by 40% and giving nothing worth while for the extra. You try to cancel subscription online which they’ve made impossible on a mobile device thanks to a very strategically placed banner add. Piss poor.
-
Thomas Foster
(@Sedontane) reported
@NIKK39 @ring Yes. Just want to make sure those who feel similarly get good, reasonable advice that helps them solve the issue, rather than just end up doing a load of paperwork, for no end result.
-
J Taylor
(@TruthReallySux) reported
@ring WOW 25% price Increase - Nice that you are hiking the cost of your Basic Plan by 25%. Don't you think that is a bit aggressive? Is your financial position that bad? It must be. That or you have some real awful people in your finance department. What a cruel joke.