Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 3
New York City, NY 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Chicago, IL 2
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • gqtrebor GQTREBOR (@gqtrebor) reported

    @gohoorgohome @ring at least they are trying to help you.

  • emmakholmes Emma Holmes (@emmakholmes) reported

    @d3cme @ring Same issue here

  • jo_but1er 🐇🌼🐇 Jo🐦🌻🐦 (@jo_but1er) reported from Horsham, England

    @Lescarr51 @ring All to do with the clocks going back last night. You can view events in your 'history' until they fix this issue 🕑

  • rufus_dogmom Tiffany (@rufus_dogmom) reported

    @ring Its a shame ring is in the business of coyotes but any criminal action or men threatening to fight everyone including women at dog park gets taken down but you keep posting about coyotes. I post about mail thieves and threats but i get taken down

  • politicaIicious Politicalicious Ⓥ (@politicaIicious) reported

    @H_Albrow @ring Should therefore be showing on their System Status, surely?! Looking like a widespread issue, for sure. Community Support are on the case, I called them.

  • The_Kuni The Kuni (@The_Kuni) reported

    My @ring Pro is about 5 mins behind with a press, no timeline, need to replace it each year due to poor heat design of front button which cracks and breaks. Time to go @googlenest and add to my outdoor IQ 🤔

  • notyourjob Not Your Job (@notyourjob) reported

    @ring Too late, unfortunately. 2 years of consumer complaints about the same thing online, all unresolved, so it’s clearly a design defect. I returned them and replaced with Arlo. Problem solved.

  • H_Albrow Howard Albrow (@H_Albrow) reported

    @d3cme @ring Same issue here - stopped at midnight so likely a bug related to the clocks going back LOL

  • Gem1304 Gem (@Gem1304) reported

    @ring why is it Halloween and I cant see my timeline on the app? Would really like to be able to view my videocam! I see this is happening to a lot of people so I assume its a problem your end?

  • politicaIicious Politicalicious Ⓥ (@politicaIicious) reported

    @VanJohnson @ring Hardware issue there, Van. Your camera's night vision/shutter is stuck. Try hitting the reset button, this often helps unstick it. Otherwise, you may need a replacement.

  • HarobedRetsiger Deborah Register (@HarobedRetsiger) reported

    @ring You Go To My DM'S With You ... And You Handle It... I've Worked On It For A Couple Of Hours . All My Information Is There... And I Made A Phone Call In. If You CARE ... YOU'LL Find A Way To FIX IT!

  • Valhalla_Dad Valhalla_Dad (@Valhalla_Dad) reported

    @emmakholmes @ring Same issue here too

  • pickles61068 pickles (@pickles61068) reported

    @ring nothing on my timeline & doorbell not working. Appears a lot in the UK have the same issue. When is this going to be resolved please?

  • Robbinlynn Dr. not Ms. Robbinlynn (@Robbinlynn) reported

    Leaving @Vivint for @Ring was a poor choice on my part. Lesson learned.

  • ShaunBland Shaun Bland (@ShaunBland) reported

    @ring @chris_hedge1984 Your whole timeline has people from the UK reporting the same issue from midnight and you keep posting the same thing... Surely you should acknowledge the issue by now and put out a statement that you are working on a fix.

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