Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Clair Davis 🇺🇸🇺🇦
(@ClairCDavis) reported
@ring - we opened the app to change our email but were forced to first change our password. The confirmation emails are going to the email account that no longer exists… and now we can’t access anything else in the app. We can’t even see our own cameras! How do we fix this?
-
Amber Joy Finney
(@AmberJoyFinney) reported
@ring logged me out of my account and won’t let me log back in. Garbage.
-
Tom
(@TomTheArsenal) reported
@ring Shame the app is slow and laggy
-
onerealbeanie
(@onerealbeanie) reported
from
Manchester, England
@ring never there when we need you. Now your system won't allow an account login. You say it is an incorrect password but when we reset it, it still will not log in. Absolutely rubbish.
-
Norway Spruce
(@Norwayspruce8) reported
@ring Hey ring, I have a major delay between the bell being pressed and when any notifications go off. It’s around 20 seconds. I’ve removed and reinstalled the device, updated the firmware and nothings fixed the issue. Please help
-
Dan Lee
(@dlee37) reported
@ring your company has the absolute worst service. Your live chat is non functional and your customer service line is just a sales center. I am extremely disappointed and unhappy
-
Dwayne
(@Dwaynemw) reported
@ring video doorbell elite keeps flashing infrared lights on and off every night. Is this a known issue that can be fixed easily?
-
JfishRS
(@JfishRs) reported
@ring Requesting a code that gets sent to my old phone number? This is no help… I’ve updated my phone number on my Amazon account. On your login page it uses the Amazon system login that is broken by not changing my updated contact info that I have already changed. I’d pay more to NOT
-
Arielle
(@AriellexAmber) reported
My @ring doorbell keeps going offline. No changes to WiFi or router, reset my router. Split the networks on a 2.4 & 5. Reset the ring cam. This is the second time this month. Faulty ring cam?
-
David Stephenson
(@Batman1892) reported
@ring I heard my neighbour say to his other neighbour, ‘Get back in your house or I’ll end up braying you up and down the street!’ I thought that was pretty sound advice.
-
stephan
(@st3pm4n) reported
That @ring doorbell is nice but kinda useless if the notification on my phone arrives ten minutes after somebody pushed the button. And no, the troubleshooting tips on the website didn’t help.
-
Snack Bish 🖕
(@ladycop85_10_24) reported
@ring is there a system issue?
-
Michael Ludwig
(@Michael_Ludwig) reported
@ring @ring The question was... Are your phones down?
-
JohnnY
(@JOHNNY5_0_ME) reported
@ring having problem with the app Is there a problem at the moment???
-
Furby
(@zFurbz) reported
@ring I’m about 2 seconds from demanding a refund for my doorbell because your website is complete ****