Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| City of London, England | 2 |
| Nottingham, England | 2 |
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Chicago, IL | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Mitchell
(@winapapaul) reported
@ring For 3 days! I know about the AWS outage which is fixed. What is this one and why doesn't it show on the link to just sent? Not good enough.
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David Silvas
(@WLFHNTER) reported
@ring My ring device keep going back and forth from being offline to online. It’s a mess plus can’t use live view.
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Sean Nelson
(@seanwnelson) reported
@ring My stand up cams are saying streaming error still.
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James Halford
(@Doubledown1138) reported
@ring seems to be down again??? That's the third time this week! All devices online but not communicating with one another. Doorbell not triggering chime, motion detection not working and can't access live view. Unacceptable.
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danny fitzpatrick
(@hockeyfitz) reported
@ring My cameras are in disarmed mode but still picking up motions, is this still down?
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Creedy ⚒ #GSBOUT
(@creedcrocsta) reported
@ring how can this still be an issue, been without live feed all day and last comms from ring was 10:30 this morning. What a circus 🤡
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Mark Beck
(@Mark_Becks) reported
@ring website says a lot of the issues are resolved. They are so NOT! I can’t connect to my ring camera at all. No streaming no alerts!! 3 days now fix this!!!!
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Larry Gineker
(@LarryGineker1) reported
@ring Down again ....
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👩🏻🚀🪐💫🚀🛰
(@___R3TR0___) reported
@creedcrocsta @ring I’ve just asked the same question ridiculous it’s been down for 3 days. What are we paying for?
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Rob King TV
(@RobKingTV) reported
@ring 3rd time this week system has been down just as you charge me for my annual service subscription! Also just as I ordered 4 additional cams for my father. What is the point in paying excessive amounts for your cams and services if they're inoperable?
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Scott McLean
(@AGingerScot) reported
So my alexa routines still not working with @ring ? Is this to do with the service disruption ? Checked Alexa app motion sensors seem ok, but door contact sensors are not communicating with Alexa ? Rather annoying letting the dogs out and my outside lights don't come on ?!
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Ricardo Tomasi
(@ricardobeat) reported
The AWS outage was really useful. Am returning my @ring doorbell today. I wasn’t aware that:
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Domenico Boria
(@domboria) reported
@ring Is there an ETA for a resolution to the issue? My doorbell is still not functioning
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Peily Soong
(@peilysoong) reported
@ring trying to set up my new light bridge. My light bridge can’t connect to my wifi. Get all the way to the point where the bridge is trying to connect to the wifi but it fails. Is this an issue with your servers?
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Paul Mitchell
(@winapapaul) reported
@ring My two ring battery cameras are still showing offline. I've tried restarting my router, taking the batteries out and resetting the WiFi connection. Nothing has worked. 3 days now!!!!
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