Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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John Sciarrino
(@jsciarrino2003) reported
@ring I can't log onto the app or website is it down ?
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Jesse
(@jschultz40) reported
@nicolegarratley @ring Yep. Same issue. Was logged out and “error occurred” when trying to login …
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Mike Baturin
(@MikeBaturin) reported
@ring something going on with your servers? Cannot login but still getting notifications.
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Rose Rawr
(@CatcherPie) reported
@ring fix yahself! I haven’t been able to lurk on my dogs in over 15 mins. 🫠
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Jim Talbot
(@Gorght) reported
@ring @ring_uk App and Website not working - error message "undefined" not helpful...
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™️🇲🇽
(@tyxrone) reported
Fix y’all **** and tighten up @ring
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Barrington Mole
(@BarringtonMole) reported
@ring Automated response isn’t gonna cut it chaps, deal with this issue ASAP!
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isa 🌴
(@isasoup) reported
@ring why did your app force me to log out?? Now I can’t log back in and tells me I have the incorrect login information and verification code won’t work… um… hello?!
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yvette soto
(@Gabriel_V3099) reported
@ring hey My ring (US) (US) down it won’t let me log back in I’m in New York (Bronx) What’s going on?😡
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Thomas Crowne
(@ThomasCrowne5) reported
@ring Worst part is getting logged out but still receiving alerts that you can’t respond to at all.
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Diego Barrazas
(@diegobarrazas) reported
@ring app not working. Customer service is non existent.
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virgilmiller
(@grinch420vegas) reported
@nicolegarratley @ring Yes we're in ky and have the same issue
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Taylor Banks
(@Tay_Tay_Heath) reported
@jackylaregia @ring I'm having the same issue!
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Yania Justiniano
(@YaniaJ) reported
So many issues with @ring lately. Can't disarmed because app is not working, neither my key pad. A couple of week ago the home base stopped working and as well. #ring
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Jaclyn Borrow
(@JABorrow) reported
@ring what’s your status for fixing current login issues? I have a scheduled open house at my home and can’t let them in without the app. Relying on your product could now be the difference of having a showing or not.
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