Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nottingham, England | 2 |
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Chicago, IL | 1 |
| Slough, England | 1 |
| City of London, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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kevin brown
(@kbshadow600) reported
@ManavBhardwaj @ring I've had Ring products for over 7 years and this is really the first problem I've had besides it was the server system that was down. What's going to happen when you have a power outage are you going to blame Ring for the power going out. Or your water gets shut off! LOCK DOORS!
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Alex Davis
(@AlexDavis91) reported
@ring Ring is down again...
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Manav Bhardwaj 🇮🇳
(@ManavBhardwaj) reported
@kbshadow600 @ring U rn't right! Srry.Ring has such issues at intervals. Do chk historical report on status page. Also Ring has a battery, so power outage dsn't cause problem. Think why u bought Ring n not an ordinary bell. Ppl nt able 2 contact u 4 essential dels! Wt if a medical device fails?!!!
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Nery
(@jn2116) reported
@ring Are you having issues with the App again. It's giving me an error and it was working fine earlier today. It states it cannot load my location. I tried logging out and login back in, but now it doesn't allow me to.
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Richard Starr 📱🤳💻📶⌨️🧨
(@richard_starr40) reported
@ring Down again today...
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Leo Aldrich
(@AldrichLeoJ) reported
@ring, only my battery operated cameras are offline. The batteries are fine, as well as the internet connection. Problem on your end?
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die young, stay pretty
(@ifeltloveagain) reported
@wildbinks @ring Wtf is that?!
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Arielle MacDonald
(@Penschick21) reported
@amazon customer service is a huge joke. I have all the information needed to find my families order and tracking information, but yet they won't help me find it. I also have a @ring camera that showed no such delivery of my daughters Christmas presents yesterday at 4:59pm.
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Aneka Laufeyson
(@AsiaAneka) reported
@ring can y'all PLEASE get your app together? And if you can't can you put an error on there that doesn't say there's something wrong with MY internet?
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Russ Price
(@Russ414uk) reported
@ring Hi. Is it possible please to see if a device (e.g. spotlight camera) has been offline? I can’t see anything in the device history. If not, would this be a feature worth adding? Thanks.
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al
(@altempletxn) reported
@ring my doorbell won’t reconnect to the internet but my chime has connected no issue, please can you look into this??
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Channing Work
(@chanwork) reported
@ring How exactly does discontinuing a native app for Mac equate to a better experience? So the doorbell rings and now I need to go to a browser, then a website, login, to see who it is? Explain how that makes thing better?
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Dave W
(@FeasantUnhinged) reported
@ring problem with your cameras? Mine won’t connect even though Wi-Fi is in range and password is correct?
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Ryan
(@RyanNixon_41) reported
from
Columbus, Ohio
And worst customer service goes to @ring !!!!
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Trump's Snowflake. 🌊🌊🌊 she/her
(@HollyKeefer6) reported
@Dazz285 @ring True, but not empty promises. Real promises that actually mean something. Like actually fixing the problem & being sure it never happens again! By "fix", I mean use backup systems that will be used in the event this does happen again.
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