Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Mönchengladbach, NRW | 6 |
| Berlin, Land Berlin | 6 |
| Köln, NRW | 5 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| Chicago, IL | 4 |
| Arlington, VA | 4 |
| Los Angeles, CA | 4 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| Manchester, England | 3 |
| Sevilla, Andalucía | 3 |
| New York City, NY | 3 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Zürich, ZH | 2 |
| Charlotte, NC | 2 |
| Kingston upon Hull, England | 2 |
| Pittsburgh, PA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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RittenhouseisaMurderer
(@JaeinOregon) reported
@BeckySm54509086 @ring Same. Now it is rejecting my login I'd and pwd.
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CaitlinHolland
(@CaitlinEHolland) reported
@ring I’m having issues with my device where it isn’t charging when hardwired. I’ve waiting to talk to a rep for over an hour on the phone and have to go to work. My issue is I got this item as an Xmas gift last year and am afraid it I wait to long it will be out of warranty 1/2
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RittenhouseisaMurderer
(@JaeinOregon) reported
@Rabid_Ricky @ring No, they always blame the Wifi then try to sell you additional products to "fix" the problem. Ring is a garbage company.
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Cam
(@abc123Camch) reported
@ring I want my money back. This **** don’t ever work.
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CaitlinHolland
(@CaitlinEHolland) reported
@ring I’m hoping by writing this you’ll see I’m trying to get in contact with you today so I’ll still get help if I contact you tomorrow. 2/2
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@amys_bus_ticket 🌊#PaperBallots
(@amys_bus_ticket) reported
@RING All cams are not loading (more than one location). #RING App does not load. 'LIVE VIEW does not load. 'HELP' does not load. What is going on?! And when is this going to be fixed? (And no, it is not the Wi-Fi connection.)
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Felicia💕
(@Felicia7997) reported
So the @ring app is apparently down. 😐
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Joe
(@Jclimenti0402) reported
@ring Well fix it already. Or give your customers a FREE year of service!!!!!
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robert smith
(@dancastree6346) reported
@ring have you tried calling your customer services to trouble shoot yourselves ?
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Chelsey
(@Chelseyjayne87) reported
@ring I know I only pay £5 for 2 devices and that isn't much but seriously its more down than not. How is ring doing its job now when it's down 🤯
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Karen
(@Karen15001625) reported
@ring I'm experiencing service outage here in Northwest PA. Any ETA on when it will be resolved?
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Stoney
(@Stoney38788507) reported
@ring Turned wifi on and off a few times. restarted tablet a couple times. said some swear words a couple times. double checked i paid the service a couple times and look online to see its being a announced an outage. so publicly saying hey look people don't have security!
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Andrew L.
(@AndrewM497) reported
@ring You NEED to get things under control people rely on your devices for security and when they fail it puts so many at risk! Please work on making your app and devices FAR more reliable, this is becoming a persistent issue.
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T
(@renogolfer) reported
@ring I have been trying to get my ring app to work for the last 90 minutes and still not working it keeps saying something's wrong your product is absolute trash super disappointed
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JellicoDog
(@jellicodog) reported
@RayKalsitrant @daisbelllo @ring If i get another outage this month I'm definitely going to switch over to another service. Also, Wyze and Eufy don't have a subscription fee, unlike Ring.