Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Detroit, MI 2
Manchester, England 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • PJ32UK PJ Morgan (@PJ32UK) reported

    @DanHewitt_ @ring Both mine are broken this afternoon, can’t connect

  • 13freddie13 Freddie (@13freddie13) reported

    @jhellyer312 @ring Will be selling door bell and floodlight worst purchase ever

  • richeddy Rich Eddy (@richeddy) reported

    @CovingtonDerek @ring Same here. Likely related to the AWS outage I'd guess.

  • Providential818 Providential818 (@Providential818) reported

    trying to set up my @ring doorbell and I find out I can't even establish an account because the site is down/not working. Is it too late to box it up and send back to @amazon ??? #ringnotworking

  • stuartr00207329 stuart richardson (@stuartr00207329) reported

    @ring not sure if everyone is effected, but can’t access account, looks like it has gone down 🙈 login freezes on the verify code screen. Unable to access cameras / health check of cameras. Internet speed checked and 56 download, 24 upload, 12 ping.

  • golfandlent G (@golfandlent) reported

    @ring You need to provide updates with an outage this long. E-mail, app notification, banner on your website... something. Security systems cannot afford to be down.

  • PatriotDinosaur Toni (@PatriotDinosaur) reported

    @madisonsq05 @DanHewitt_ @ring Except the update does not reflect outage in Ohio. Just the east coast and west coast. So even the outage map is failing.

  • Rachwill92 Rachael Williams (@Rachwill92) reported

    @ring my doorbell hasn’t been working since 3.30pm! Can’t log into my account, app won’t work, tried to reinstall the app that’s not working, says my email is invalid and that the verification code is wrong 😒 what’s going on! #ring

  • MaraJade_2017 Mara Jade 🇺🇸 Voted Blue 🌊 (@MaraJade_2017) reported

    @ring Looks like your service is down. Any updates?

  • Turn2015Up Turn Up (@Turn2015Up) reported

    @ring @gary_barber I am in the same boat but have subscribed for outage notifications.

  • Chrissipoohster Chrissi J (@Chrissipoohster) reported

    @ring YOU ******* NEED TO FIX THIS ****!

  • mattstevenssja Matt Stevens (@mattstevenssja) reported

    Took the chance and invested in @ring and now I can’t set anything up because the apps down and no updates. @ring how long are you anticipating the outage?

  • dariena Darien Allen (@dariena) reported

    @ring app appears to be down!

  • jarhead724 Ed Braemer (@jarhead724) reported

    @jhellyer312 @ring I believe this is a very large outage. No ring app, no account login, phone number does not work and chat is down. I see a lawsuit coming on.

  • J_Jr1971 🧢⚾️IRIDEAHARLEY⚾️🧢 (@J_Jr1971) reported

    @ring is something going on with the app and the website...I can't view or login to anything

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