Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Kansas City, MO | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
| Grayson, GA | 1 |
| Dowagiac, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Chi-Hung 😷
(@chiofsteel) reported
@ring Sorry to intercept, but I've been having issues with black video footage where motion and doorbell alerts are triggered. I'm upgrading from 1st Gen to Doorbell 3 in the hopes that improved wifi solves the issue. Does the package include this converter?
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Ant
(@antznee) reported
@ring Nightmare! You cancelled my plan without my knowledge. No answers, no responsibility and no complaint procedure. Great!!
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Rory Campbell
(@Rory_photo) reported
@ring worst customer services I have ever received. Took a week to email me a return form. item was returned & received by you on the 21st by dpd yet I’ve still not received a refund or confirmation of receipt. I want my money back ASAP please
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Chrissypoo
(@ChrisEllefson1) reported
@KMCRadio @ring @SimpliSafe I have ADT. They have lots of options. Once had fire alarm triggered due to closed flue. ADT & fire dept called within about 20 seconds, ready to send trucks. I told them to stand down. But was very happy about rapid response.
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D Brown
(@DBrown83058431) reported
It sound strange and suspicious that anyone would even have a lease broken or want to leave. I hope no one gets the wrong idea. It is possiblely a trick? @Twitter I see the thieves run around and say they live here. I think they break in too because stuff is missing. @ring
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Jon Birk
(@jon_birk) reported
@ring No email notification, no warning on the app and yet my hardwired device is down to 3%battery life? Wtf??! Always something messed up with these ring devices. Guys, buy something else. These devices absolutely SUCK!
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Benjamin Walks
(@jurassicfiasco) reported
@KMCRadio @ring @SimpliSafe Security is purely a fear based sale. Cops don't give a **** about your alarm. Neither do your neighbors
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Justin
(@JustinInTimePNW) reported
@ring — I am 💯 convinced that a burglar would be IN MY HOUSE or STOLE A PACKAGE OFF MY PORCH before I ever possibly knew what the **** happened!!! Figure it out! My doorbell is hot garbage, despite my other cameras working “okay” despite the annoying delay.
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Mark Davo
(@Davoblue) reported
Can’t believe that we don’t get ANY notifications from my new @ring camera at night when Do Not Disturb is on my iPhone. Massive error by Ring. We need Alerts all the time
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Chase Campbell
(@campbellsoup07) reported
@ring Got an email that you noticed something suspicious and I need to reset my password. I did reset it but now it doesn't recognize my device. I cannot login to regen a new code to verify my device because it doesn't not recognize it. Please help!!
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BrendaYoung
(@BrendaSheahan) reported
Has anyone seen @ring YouTube video where it’s fairly obvious the Dad is dressing up as Santa?? Excellent when your six yr old asks “Mam was that not Santa at our door” Worst Marketing ever! I am disgusted
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Pedro Crespo
(@Pedracca) reported
Hi @ring, bought 4 of your cameras and they are painfully slow to show the stream on Echo Shows through your skill. What's worse, the stream shuts down after 1 or 2 minutes. Is this working as intended? Need to know if I am returning all your stuff.
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Jordan Belfort • 🇯🇲🇯🇲
(@alljetnolag_) reported
@ring seriously regretting spending so much with you people. Seriously the WORST customer service I've had to displeasure of experiencing. With an @amazon company, I expect Amazon level customer support. Finally got my replacement doorbell, wrong model. I've waited a month for it
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btight75
(@btight75) reported
Is anybody else having trouble with their @ring doorbell live streaming
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Jagga A
(@Jagga_A) reported
@ring just an app suggestion, can we get notifications when the door bell goes offline? Mines been off for 2 days before I noticed.