Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

Less
More

ring Hero Image

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Manchester, England 2
Bully, Auvergne-Rhône-Alpes 2
Slough, England 1
City of London, England 1
Port Orange, FL 1
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Barnsley, England 1
Phoenix, AZ 1
Lenoir, NC 1
Toronto, ON 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • lizzzyk66 Elizabeth (@lizzzyk66) reported

    @p2thel2theg @ring My pleasure. It has provided me a small piece of peace. Also I put mine where they’d have to move stuff before they could get at it. Big heavy stuff. Otherwise ppl have reported that ppl are covering them with garbage bags. That’s how much criminals gonna criminal😩

  • MikeHorn_Curls Mike Horn (@MikeHorn_Curls) reported

    ,@ring notifications on android haven't been working for over 20 hours. Videos take forever to process. Please fix ASAP.

  • Sulaiman0Ahmed Sulaiman (@Sulaiman0Ahmed) reported

    @jaimecamil @ring I can’t speak Spanish so I’m just going to speak in English! I also have a Ring doorbell, the only bad thing is that the battery literally only lasts me a month. I also keep getting motion notifications even tho I have set specific zones. Other than that, it’s great!

  • DBrown83058431 D Brown (@DBrown83058431) reported

    @ring Fix it so everyone can’t get your app or they will take over your business CEO

  • krazyfingerz Krazyfingerz (@krazyfingerz) reported

    This is some conspiracy ****! Got a 20min gap in Ring footage where someone drove into my brick wall and knocked it down. Now Instead of holding someone acctble I’m 100% respsible for the repair. Thanks @ring

  • THEMAHARANiX3 Jenn // Sailor 🌙👑 (@THEMAHARANiX3) reported

    @ring your customer service is trash. Why did I have to spend over an hour just for y'all send me new equipment 😐..

  • skacoread Christopher Moreno (@skacoread) reported

    @ring doorbell video 2 - live view not working. Everything else works, internet speed is great, and we have tried reset twice to no avail. Any help

  • jof Jonathan Lassoff (@jof) reported

    @wadeis @ring @doorbird It seems like a common enough problem for geeky renters that want to digitalize, but can't necessarily bring the whole building along. A friend in Berlin did a basic hack with an ESP32 board and some GPIO pins to remotely push "open". The inside units are usually pretty "dumb".

  • vmtocloud Ryan Kelly (@vmtocloud) reported

    About done with @ring I set motion sensor no where near the street yet you still notify me when cars drive by. This is just to get me to sign up for your service. Very bad business practice!

  • nhicola93 Nicola Hunter (@nhicola93) reported

    @ring im having a problem with the chime 2nd generation, it will not connect to my Internet at all.

  • finxxk Adam (@finxxk) reported

    @ring just bought a ring doorbell set up an account. Cant log in with the password I created. Resetting it makes no difference just says an error occurred. Google search tells me many other people having this same issue going back years. My doorbell is currently useless.

  • MikeHorn_Curls Mike Horn (@MikeHorn_Curls) reported

    The notifications on @ring Android app are not working. No notifications though there was motion events recorded.

  • Chanda1Chanda Chanda advani (@Chanda1Chanda) reported

    @ring Hi Please can you help. Everytime recently we put our bell on charge it shows its charging but nothing happens and so it get filly discharged which is frustrating. Please can you help as the whole idea is to keep an eye on things and we even looking to buy your floodlight.

  • steveken GalacticZero (@steveken) reported

    @TMobileHelp How is that strange? It's apparently a known issue as even @ring has something about T-Mobile customers unable to get sms codes for two-factor authentication.

  • Chanda1Chanda Chanda advani (@Chanda1Chanda) reported

    @ring Hi Please can you help. Everytime recently we put our bell on charge it shows its charging but nothing happens and so it get filly discharged which is frustrating. Please can you help as the whole idea is to keep an eye on things and we even looking to buy your floodlight

Map Check Current Status