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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
London, England 11
Helsinki, Uusimaa 6
Plainfield, IL 5
Los Angeles, CA 3
Atlanta, GA 3
Delhi, NCT 2
Wallsend, England 2
Lebanon, TN 1
Northallerton, England 1
Grevenbroich, NRW 1
Brampton, ON 1
Grimsby, England 1
Hartlepool, England 1
Mumbai, MH 1
Tamworth, England 1
Vancouver, BC 1
King's Lynn, England 1
Croydon, England 1
Mons, Wallonia 1
Glasgow, Scotland 1
Port Talbot, Wales 1
Mons-en-Barœul, Hauts-de-France 1
Truchtersheim, ACAL 1
Dortmund, NRW 1
Portsmouth, England 1
Nottingham, England 1
Leicester, England 1
Bristol, England 1
Leeds, England 1
Newton Aycliffe, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Ring Issues Reports

Latest outage, problems and issue reports in social media:
  • Lia (@Liaxox) reported

    @ring Can't log into my dashboard as your verification Codes are taking too long! FIX IT!

  • Chris Berrow (@DJChrisBerrow) reported

    So @ring have had an issue for a couple of months with their doorbell/chimes not working together… no info online or on their website. If you ask them what the issue is they just say “we’re working on a fix” Might be worth an investigation from one of my techy BBC friends?

  • Kevin (@allac00) reported

    Hey @ring i have already called twice about my chime not working when my doorbell is pushed. Havent heard from you at all! Why is this taking so long? I aleeady called for the first time in the beginning of february! Is this customer service?

  • Kathy Geiss (@kathygeiss_ff) reported

    Cannot believe how bad the @ring customer support is. I have a defective camera and they refuse to replace it with a similar version and will only replace it with the version that costs $90 less. I wish I had purchased @googlenest cameras for my home.

  • Michelle (@Michelle_523) reported

    I really wish I could understand how my @ring works. Why do I get full videos of my across the hall neighbors going in and out and down the hall, but if someone approaches my door, the video doesn't start until they're walking away?? It happens every time.

  • ForAutumnAngel (@ForAutumnAngel) reported

    Hey @ring, i bought 2 of your indoor/outdoor battery cams. And my problem is installing on wall inside. Your official video shows just screw on to wall. But YouTuber videos show using the anchors. So can you guys make a updated video explaining do you need anchors inside or not.

  • Jay_The_Man (@Jay50613985) reported

    @JoeBorelliNYC @NYPDnews @ring You only care when it affects you. You don’t care if the NYPD maintains standards? If the beards are too long they can’t get a proper seal on a gas mask & a criminal can grab them by it. It is a risk to the officer & anyone they try to help. Try locking the car door.

  • Edwin Martinez (@RetiredTprNYS) reported

    @JoeBorelliNYC @NYPDnews @ring It's much easier to reprimand than to prevent crime from happening. The world is upside-down.

  • Judders (@JuddLane) reported

    @ring This is very poor @ring there’s only an automated response, with no explanation as to why my order was as taken, even though there was no stock available. #customerexperience 😞

  • KngKong (@kngkng31) reported

    @JoeBorelliNYC @NYPDnews @ring Theres gotta be a better freaking plan if they going to close the bridge down every time, there’s a little bit of wind

  • Nick (@NickNack024) reported

    @ring so ring have said it could be my hub that’s the problem that’s why I’m not receiving a signal to the ring bell how about that’s not the problem it’s worked all week now it plays up. And I’ve not got much going though my wifi

  • Christopher Tom (@Teknight101) reported

    @ring I called Ring and talked to supervisors and none of them could help me resolve the order issue. They told me to cancel and place a new order. We're about to lose funding for the cameras and Ring couldn't help a nonprofit children's school in dire need. Very disappointed.

  • Sally Raymond (@svraymond13) reported

    @ring I really wanted to update my video doorbell and bought the Ring 4, but back it goes as the vertical field of vision won’t capture packages near my front door. Guess I’m keeping the Ring 1 or switching to a different vendor. Too bad.

  • vampirepirates (@Vampirepirates) reported

    @ring That would be great if the thing didn't go offline all the time and then you can't get any help from you guys!

  • vampirepirates (@Vampirepirates) reported

    @ring your support is absolute rubbish! My ring is offline and you won't do anything to help me! Not at all impressed!


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