Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 4 |
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Charlotte, NC | 1 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Marc
(@Simps100) reported
@b__b1988 @ring Same issue here! Was working well yesterday now it’s stuck in a loop of trying to install update
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Dolceprincipe cashapp DolcePrincipe
(@dolceprincipe) reported
@ring It’s huge problem yes and since got this new floodlights cameras it’s been disaster nothing works
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Megan Calahan
(@Sillymegbunny) reported
Hey @ring, how come I got not motion detection when a woman was stealing pumpkins off my porch but I get a motion notification every 5 seconds when a spider is camped out building a web on your ****? Asking for a friend.
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Björn
(@b__b1988) reported
@Simps100 @ring Is the problem known to @ring?🤔
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Conrad
(@Mike_Conrad) reported
Love when you have 2 identical @ring set-ups one is not working one is working fine call product support and they say you have an incompatible product.
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Nena
(@NenaKaylyn) reported
@ring your customer service is ****. How have they sent me 3 incorrect devices and won’t offer any type of refund??? After waiting a month
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✨🌺Madame Feminist Pickmesha🌺✨
(@MadameFP) reported
@ring please update your iPhone app! I haven’t been able to view ANY security videos on my iPhone 14 pro. Had to delete the app & now its refusing to let me login in WTF
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ButchC
(@ButchCrnobrnja) reported
@ring I've been through this with your tech support numerous times. There is no option for stopping motion detection during the day. Own up to it and fix it already. #TerribleCustomerSupport
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Nena
(@NenaKaylyn) reported
@ring your customer support is ****. How have they sent me 3 incorrect devices but won’t offer a refund??
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Peter AnsonWestbrook
(@Pawestbrook1966) reported
@ring must say extremely disappointed -customer service Told there is a software issue and it will not connect. Only about 18mths old. To resolve why don't you buy a new product. Sorry 'no' why can't you resolve your software issue to allow it to work or replace faulty hardware
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KWY 🇺🇸❤️🇺🇸
(@rhondawhaley) reported
@jossytweets @ring Oh now it @Ring videos fault for catching black people committ crimes. Kind of like it’s the gun’s fault. Hahahaha anything for Dems to keep the black people down by ignoring the true issues.
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Nikki Maher
(@Queen_Bee_814) reported
Don't waste your hard earned money in a @ring doorbell. My router literally 2 ft away all that's between then is my front door and YET poor signal!!!!
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P
(@sharksfan9771) reported
@ring Way to defend a criminal and make the community unsafe @ring. Trash!
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🐬🐬🐬🐬
(@majicpumpkin) reported
@ring wiw, you seriously need to fix your ring app for ios, motion detection no long working on my floodlight cam & good luck contacting support geez🫣
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Liリ- 💎🎐
(@Lii_L11) reported
@ring What is the deal with Ring Doorbell going offline all the time. Before you start with the whole spiel about my internet connection and moving the router nearer etc. It’s as near as possible. Nothing else in the house has any issue with the wifi including Ring floodlight.
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