Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 4
Chicago, IL 3
New York City, NY 3
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
London, England 2
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Barnsley, England 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Manchester, England 1
Laurelton, NJ 1
Meridian, ID 1
Sevilla, Andalucía 1
Denver, CO 1
Coppell, TX 1
Grayson, GA 1
Dowagiac, MI 1
Hailsham, England 1
City of London, England 1
Natick, MA 1
Creutzwald, ACAL 1
Rialto, CA 1
San Diego, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • d_llas Dallas Taylor (@d_llas) reported

    At this point, I have to *call* Ring or jump through more hoops by downloading the app... but only with a device I've previously used?! I feel like I'm being trolled at this point. @ring - please unsubscribe me from your email list and fix your unsubscribe button. 🙏

  • zanin_kevin kevin zanin (@zanin_kevin) reported

    @ring I just waited on the phone to be connected with someone for 40 mins and I was hung up on. I switched phones and need to access my app ASAP please help!

  • jordanniner_ j o r d a n (@jordanniner_) reported

    Petition for @ring to stop their adverts with the doorbell so that my dog doesn't lose his **** every time it comes on 🥴

  • happyg82 Sarah Gilmour (@happyg82) reported

    @ring Hi I am having problems viewing videos from a few days ago. Can you please help

  • polb74 Paula Blay (@polb74) reported

    @ring ring doorbell not working again. Chime doesn’t sound and no notifications. Happens several times a week. I’ve missed deliveries because of it. Not fit for purpose.

  • _Weety_ Peter Wilkin (@_Weety_) reported

    @ring are there issues again today? App inaccessible Devices being reported offline Website not accessible

  • A51UK Craig Adams (@A51UK) reported

    @ring @amazon @awscloud I really like Ring doorbell but it still need some work with problem of big delay and miss notification. it have been getting worst in the last two weeks. #RINGBELL #ring #Amazon

  • HamezLyons James Lyons (@HamezLyons) reported from Firhouse, Leinster

    @ring @alishaw_ @alexfalcpops Are you having another outage? My bell/camera haven’t worked in 2 hours

  • Skysmom76 Powell (@Skysmom76) reported

    @ring can you please have someone contact me. Got the 2 new cameras you sent and they are not working either! This is absolutely depressing!

  • Maru39299683 Maru (@Maru39299683) reported

    @ring @alexa99 Can you please fix the issue first?

  • Mz_nicole27 Lovely (@Mz_nicole27) reported

    @ring My ring app is still not working!!!! Horrible service day 3

  • aharshak Ashley Harshak (@aharshak) reported

    @ring spent 1 hr on security cam and over 1 hr on phone. No help. Need to go. Told need to ring again and wait in line. #poorcustomerservice #RINGBELL #ring and spent way too much for nothing

  • YASH5150 _TheYashi_ (@YASH5150) reported

    So it's been a couple of days bow @ring since the outage and nothing here has been resolved. Devices still offline, no matter how many times I reboot. Time to dump this chime.

  • jackeddaniels13 Jackeddaniels13 (@jackeddaniels13) reported

    @ring terrible costumer service. Their product does not work correctly and after years of contacting them about it they have done nothing. They can’t even get back to me when I have a scheduled email appointment with them!

  • chamberslmugolf Matthew Chambers (@chamberslmugolf) reported

    @ring just on hold for 45 min and you hung up on me. Thanks for your help.

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