Ring Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jen Rodrigues (@jenannrodrigues) reported 2 minutes ago

  @ring our ring cameras for the front door not working correctly. Not picking up when people near our driveway.

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  Mama needs a margarita (@cunextmommy) reported 4 minutes ago

  @ring thanks for the horrific customer service only using generative AI- I have a dog who was hit by a car and my acct is not permitting me to post. Your AI can’t help fixing my acct or get a human so I can post to help this dog find its owner. If this dog passes- it’s on you.

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  ₿iblical.btc (@Cryptobruhdd) reported 5 minutes ago

  Imagine going into your post office and asking why they claim they delivered a package to your door when they didn’t, thanks @ring Than asking how your usps became an Amazon delivery of a 25lb box when it’s suppose to be an envelope of a card. Having the post master lady yell at you for asking that question and walk off. Thats what I just dealt with. I went out the door screaming profanities happily. @USPSHelp just like any government ran thing, is a pile of dog ****.

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  My World, My Way (@stamf0rd) reported 5 minutes ago

  @ttb_backagain @ring Try giving Amazon a nudge, might help, nothing to lose.

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  Colin Campion (@ColinCampion) reported 7 minutes ago

  @Hurrikeen @ring I had this issue last year. They replaced my cameras 2 in in the end it was an algorithm change at the ring end. It was all good up until a few weeks ago and not mine is picking up cars too. Needs sorting out

• 
  FULLΛM (@waynefullam) reported 9 minutes ago

  @Ring the fact that I was able to seamlessly resume a support chat I started yesterday, with the new agent already having full context of the previous conversation, is a really elegant system. They had the issue resolved in under 5 minutes once I was on-site with the hardware. More companies need to do this.

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  Lola 🐝 (@ThatLolaBee) reported 9 minutes ago

  @ring Is there a reason why our doorbell decides when it wants to record? We can go live no problem and it does record when it wants to, but the last 2 days there's chunks of videos, hours! Missing. No settings have been changed and our Internet connection has been stable

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  Misses microwaving fish in the office (@richgjaci) reported 10 minutes ago

  @HDCares @HomeDepot Sunnyvale CA Kifer Rd store couldn't help with @ring cameras. It was self service but I couldn't get to any of the product as it was in a cage . I even showed the staff members the product and its location in the app and still couldn't get any assistance.

• 
  The New Release Guy (@moviesplusgames) reported 10 minutes ago

  I'm pretty sure someone at @Ring is telling people what's going on with my camera footage or some other ****. Sure seems like it. Maybe get a different company. Nobody knows certain **** about my cams but me, but the neighbors sure seem to. And when I'd make complaints, the Ring outreach team or whatever it's called would constantly try to contact me and their reps would all have obviously black names, and my neighbors are black, so... Not hard to fathom in this age, especially when employees got caught looking at video (and this was before that story broke. I've had Ring for years now).

• 
  musnom (@mus_nom) reported 11 minutes ago

  canopy day 16: - @posthog Fireside chat via Tim Glaser (key takeaway: product-founder fit matters as much as product-market fit --> if you’re not naturally interested in the problem, you'll prob quit so try your best to avoid such situations. - @ring Fireside chat via @JamieSiminoff, very interesting talk - gym & some feature debugging - no studying done unsurprisingly

• 
  ZerohedgeIsFakeNews (@Turbolag12) reported 11 minutes ago

  Moved @amazonalexa Echo Show to a bathroom closet where it will be used as a clock. Inability to turn off pop-up ads is unacceptable. Nonstop motion in my peripheral vision in my office. Wanted @Ring notifications, but that implementation is piss poor & the device chokes. FU AMZN

• 
  Luckynla (@luckynla) reported 13 minutes ago

  @DHSgov : @ring allows ICE to be doxxed and organized notifications to disrupt and potentially harm officers and protesters. Please repost. I have complained via phone, email and text for almost a year and yet they still allow content that is NOT allowed and is illegal on other platforms. I flag content as illegal yet they still allowed posts to remain on the platform. Their fix: we can change your notifications so that YOU don’t see them anymore.

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  Natti Nada 💋❤️‍🔥 (@zDevilWearsNada) reported 15 minutes ago

  How scary is it to look through your home surveillance “safety” camera & see items missing/ disturbed in the view but no recording of how it happened? @ring I updated my app and still this **** is missing motion. On a dead end street. Please explain yourself.

• 
  Coopers Reds #CooperIn (@CoopersReds) reported 16 minutes ago

  @ring Hi I have recently purchased the new ring doorbell plus and have been try to link it to my @smartthings account so I get notifications on my Samsung smart TV. Every time I link my Ring account to smart things my new doorbell doesn’t appear. Please help

• 
  Demetrius📸 (@meechie2_) reported 16 minutes ago

  @ring can send me notifications of every car driving down the street but miss someone stealing my damn package from my front door. **** so annoying