Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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88fingersElDiablo1973
(@JoeBrow48340110) reported
@ring So they can record a person that passes out and not provide them with video of it? Do you think this privacy policy works? Ridiculous! So you find it ok for your cameras to actually not help the community? That's assinine and not making a safer community like you claim.
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PhillyTalk ™ © ® ⓘ 🇺🇸
(@PhillyTalk) reported
@insatiable718 @ring Sure thing. Plenty of vids on YouTube doing comparisons. (Lifehackster) Ring isn't *terrible* but definately geared towards monthly fees for all features whereas Eufy offers both local storage or online for a fee.
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Sandy Dryman
(@moodiblue) reported
Idk what the problem ix with @ring but the quality of our camera’s is always messed up.We have 200meg service so I know it’s not that even though it always says weak signaL. Very frustrating! You need to upgrade your service!
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Erik
(@McTow_Erik) reported
@ring I have and none are an issue to my post! How about maybe looking into the issue and not just giving a click and paste reply! What has happened to your customer service since it was found your employees were spying on us customers? Maybe help a customer in-between spying on us!
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Vinny Connelly
(@vinny_connelly) reported
I am so annoyed at @ring right now!! I have a broken camera I just put up. Some hours it says the battery is at 100 and some at 0. I have replaced it with a different battery. Still same error. I called customer support the guy was TERRIBLE. Said I needed a Wi-Fi extender.
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I_Green_555
(@I_Green_555) reported
@ring it would be so cool if we had the option to have a “someone is at your door” notification with a really large screenshot or even better a really large direct video feed of the front door live, so we don’t have to go through the trouble of opening the app.
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Ian
(@LondonComment) reported
@ring I tweeted this incident to YOU on June 23, 2022 involving an #Amazon delivery driver!! I also offered photos of the damage done to the packaging but, like my DM of June 01, 2022, I heard nothing. I've DM-ed you an article on this issue. It's clearly an ongoing issue with @ring!
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Jay Stewart
(@jaysday_) reported
@ring Just disconnected 2 minutes into being on the phone with one of your absolutely worthless customer service reps after being on hold. Easily one of the worst customer service experiences I’ve had
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Rhona Grammer
(@GrammerRhona1) reported
@m_crouton @ring My son had a pet raccoon for a couple of years. His dad saved it after hunters killed the mom. He was SO intelligent and loving but, eventually took off down the creek to find a date
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Samantha Elizabeth
(@sammmijayyy) reported
I have had nothing but problems with my wireless @Ring doorbell. It has disconnected from the internet even when it is right next to the router. Now there is a streaming error. This is rediculous for the amount you pay for one.
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S D
(@SD12495936) reported
@ring I cannot gain access to my account, from and of my devices and the number your website gave me cost me £15. WTF
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Chuck Wolber
(@chuckwolber) reported
I am going to get rich by solving the @ring spider web problem.
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Ok Addme
(@okaddme) reported
@ring Unable to contact @ring for any assistance as there form will not work with large text size. The submit button will not scroll up and I am being told it is my issue not theirs. Can you help please ? @AbilityNet
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Ashlee Powers
(@gogo_powers) reported
@ring Wtf your system ruined our internet. Our entire home is NOT secured and the Ring Pro took down our I yet et with it. I got NO SLEEP last night troubleshooting it and it is still down
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Bobby Boheme
(@Bobby_Boheme) reported
@ring This is the kind of story we need now and I hope the driver got a raise; HOWEVER, he should have called Adult Protective Services, first. She could have been escaping caregiver abuse or this could be a sign of larger care issues. It's okay to help, but call APS first.
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