Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
B
(@BrentWagner) reported
@ring Mine is still not working- it’s been 12 hours.
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Walmart brand Ed Sheeran
(@bellybuttongoo) reported
Thanks to @ring my apartment was broken into while their system was down earlier today. WTF is the point of #ring if it doesn't work when you need it most. 10 out of 10 pissed and 0 out of 10 recommend.
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Lisa M
(@higgs_623) reported
@ring @RealJMurray Stop being sorry and fix the issuse. This is unacceptable
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DrunkenPolish
(@DrunkenPolish) reported
@ChiefGossard @ring Bad timing. This is the second significant outage I’ve had that I can recall with my Ring devices in two years. Amazon Web Services is having network issues and Ring is affected.
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🙌EZ🙌
(@EZCANES) reported
Does anyone have @ring devices? Seems they are having an outage via @awscloud services...
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Tom Yams
(@YamsTom) reported
@ring Its not just an inconvenience the whole ******* app is down bruh
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Jefferson
(@jandroid11) reported
@Steve91392532 @ring I had Ring for more than a year and this is the first time I've had this outage issue, hopefully it's not a hack for the holidays, this would be a porch pirates dream
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sdc
(@sergiodc1966) reported
@schmassidy @ring I’m having some bad issues with the ring doorbell 2nd gen I have called ring and they know about it and have given 24 hrs to fix issue
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Scott Hurst
(@rscotthurst) reported
@ring Maybe after this event you can revisit depending solely on a single AWS region. When one goes down your service should bounce to another. Home security is a big deal.
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Zelda Bryant-Ashby
(@ZeldaBryantAsh1) reported
@ring the app is not working. I am not able to sign in.
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Dad Guess What
(@DadGuessWhat) reported
@ring Im in Disable Mode but the camera is still recording motions. I’ve toggled between Modes, signing in and out but it is still happening. Help.
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neXanderthal
(@XanderpussRex) reported
Why does my @ring doorbell go off when a car drives down the street, but @amazon delivery drivers walking up to my doorstep and setting packages down NEVER set it off?
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Madre
(@marcihcarnes) reported
Never buy a Ring doorbell, worst customer service ever. @ring @ringsucks, @ringdoorbellsucks
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Jude
(@RaiderJude) reported
@ring Harrrible! In 2020 what ‘big’ company can not figure out an outage? Your company should be ashamed of itself.
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Madre
(@marcihcarnes) reported
@ring Trying to get set up again. Customer service can’t help ...worst service ever @ringisnohelp @ring