Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 3
Los Angeles, CA 2
Chicago, IL 2
City of London, England 2
Nottingham, England 2
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
Houston, TX 1
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1
Kansas City, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • PVidz Pete Vidovich (@PVidz) reported

    @MJK_XXI @ring Slide into the DMs Mike! For some free ****!!!

  • Allaycat23 Ally (@Allaycat23) reported

    @ring I’m getting mad I ordered my ring on 11/29 and it hasn’t shipped wtf! This isn’t cheap and your customer service is no help… is there anyone who does their job?

  • Gooner_70ns Neilby70 (@Gooner_70ns) reported

    @ring hi Is there another outage issue A few days ago the apps and live video stopped functioning Looks like it's happened again?

  • DarkBlueMonkey Dark Blue Monkey+ (@DarkBlueMonkey) reported

    @ring So don't worry about trying to solve my issue. Please just add a +1 to the number of people whose doorbells take five to ten attempts to connect, if at all, especially just after a notification, like you have to wait for it to go back to sleep before trying to connect back.

  • owalker80 Omar Walker (@owalker80) reported

    @ring is ring down in the Chicago area again

  • Mikeyh68 Mike Harradence (@Mikeyh68) reported

    @ring my ring cam has suddenly stopped working - will not connect to wifi which is working fine - is ring down

  • EmporiumofTor Tor (@EmporiumofTor) reported

    @ring Somewhat disappointed with my ring floodlight pro. Keeps going offline. Internet is fine. Probably wasted my money?

  • andy1626559430 andy16 (@andy1626559430) reported

    @ring @ring is the system down again ? We are in London and the ring door bell gone down again ?

  • AndyMilliganuk Andy Milligan (@AndyMilliganuk) reported

    @ring There’s lots of us who have the same problem and we keep asking for updates but it still doesn’t work. Soon Christmas will be over

  • jeffscattergood Jeff Scattergood (@jeffscattergood) reported

    @ring it is now the 13th of December and your Christmas themed door chimes are still not working. What gives?

  • areacode778 Pedro Palayok (@areacode778) reported

    @ring im on the phone for an hour now but they cannot seems to see the root cause of this issue. my phone number matches and I am trying to change to authenticator ap but no luck

  • Vandalyzm Jerome Mouse (@Vandalyzm) reported

    @ring please explain to me how because of a mistake in troubleshooting I just experienced that my doorbell is now broken. But because its not under warranty any longer...I have to pay for a new one? And all I was offered for the mistake was a 35% off code?

  • hammyhavoc Hammy Havoc (@hammyhavoc) reported

    @DarkBlueMonkey It's okay, I've had the doorbell notification for couriers hours after they've been and gone. Not sure why @ring needs routing via AWS when it could go via the LAN whenever possible. Reliability is extremely poor these days. Mulling over switching to a LAN-based solution.

  • tarablackman22 Tara Blackman (@tarablackman22) reported

    @ring Worst ever. had to upgrade to a new phone. downloaded the ring app, tried to log in, it said “sent code to old device.” I called, spoke to a rep who said the same. I no longer have my old device! How do you not have a process of simply sending code via text message? #goodbyering

  • LaurenGoBlu2 Lauren (@LaurenGoBlu2) reported

    @ring The Ring doorbell actually did help save a man this morning. My doorbell went off cuz someone was lurking, turned put to be an elderly gentleman with dementia and couldn't find his home. I called the @NSBPolice and they were able to locate him and get him home safely.

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