Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Slough, England | 1 |
| City of London, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn Walter
(@robynwalter) reported
So frustrated with @ring doorbell! Can't get help with support~trapped in a loop with ineffective suggestions!! The camera's great~customer support NOT!
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🏀
(@nuggets720) reported
@AdamA22408542 @ring Same issue on mine
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Amie Farrell
(@Amie__Farrell) reported
@ring hi - having problems setting up device. How can I call you for help?
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Lee Ellis
(@V33NLO) reported
@ring Can’t help but feel like we are being short changed 8-/
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Raddlerss
(@SpiralThrone) reported
@ring the clip history from today on my timeline have gone, can you help me? I have tried reinstalling app.
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cards
(@cards13216581) reported
@ring can you guys please look into the bug that’s causing cameras to miss all motion, and only record for 1-2 seconds. Lots of people on here with the issue. Please look into it. A dm will not fix it.
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rick siegel
(@rcksgl) reported
@ring i cancelled my account in Aug 2017. I just noticed you are still billing me. WTF?
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AJ for CT
(@AJKerouacCT) reported
I'm grateful law enforcement [eventually] got to my mother but I'm most thankful @ring notified me & I could at least let him know someone was watching. Nights are increasingly disconcerting or down right scary in our #QuietCorner #BrooklynCT and in so many other communities.
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nashan868
(@nashan868) reported
@Simon_Bates_ @ring Looks like ring is down again - yay🙄
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Customer's Voice
(@CustomersVoice) reported
Thank You @ring customer support team! Such a pleasant and helpful experience working through a technical issue to replace a defective device. Beyond Impressed!
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Steve eiserman
(@eiserman_steve) reported
@ring @mcintoshc16 I know you are from Ring and not Blink, but is there an issue with those as well?
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okay
(@iwillneverlie2u) reported
@ring my concerns like my cat being shot is not being posted on the neighbor app You say it’s anonymous but everytime I have an issue it does not get posted yet electricity problems do you have a sick moderator in Lithonia Georgia probably run by a drug dealer
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Nick Stevens, Sr.
(@BigNickSnr) reported
Just when I thought @Verizon c/s failed me the worst, Welcome to @ring 😠
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ZeldaZonk #WaywardSisters 🏴
(@aliVee) reported
from
Barry, Wales
@ring our doorbell 2 that we got a few weeks ago at times tends to lag with notifications (over an hour later at one point) or not notify at all. I've tried the help page & done the wifi speed test (good) & checked settings etc. I'm a shared user. What else can I try please? TIA
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Larry Greenberg
(@lgreenberg) reported
@ring Seems like your servers are down….