Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Detroit, MI 2
Manchester, England 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • JakeDonnelly31 Jake Donnelly (@JakeDonnelly31) reported

    Not only did my car get robbed this morning, my @ring camera went offline recently without any notification. Great work everyone

  • ztalpnielk ztalpnielk (@ztalpnielk) reported from Ridgefield Park, New Jersey

    @ring please do a commercial at my door. They rip the camera from the side down. Now they have to rip down the whole door.

  • destinysdoor lovingnotfighting (@destinysdoor) reported

    @ring Why is it that your Floodlight Cam can only be reconnected to wifi by physically pressing a button on top of the device? It’s a floodlight that is mounted on the side of my house! Am I supposed to climb a ladder to reconnect this thing if my wife goes down like it just did?

  • GeorgieMellis Georgie Mellis (@GeorgieMellis) reported

    @ring I’ve got a new phone today but I didn’t have the Authenticator app backed up on old phone. I need to log into my ring app on my new phone, but because my two factor Authenticator is set as code from the app, I can’t log into ring. Please you help me get into my account? 😓

  • dereuter Doctor Danny 🇵🇦 (@dereuter) reported from Chattanooga, Tennessee

    Hey @ring ever since you guys did an app update I can’t see my front door anymore. Fix it.

  • destinysdoor lovingnotfighting (@destinysdoor) reported

    @ring Why is it that your Floodlight Cam can only be reconnected to wifi by physically pressing a button on top of the device? It’s a floodlight that is mounted on the side of my house! Am I supposed to climb a ladder to reconnect this thing if my wifi goes down like it just did?

  • binsimmons10 Bin Simmons (@binsimmons10) reported

    hello @ring I’m not able to log onto my account/app as I don’t have access to the old number I used when signing up. Can someone help as I can’t seem to find your livechat anymore

  • RyanHarrisOhio Ryan Harris (@RyanHarrisOhio) reported from Reynoldsburg, Ohio

    @ring I received a replacement camera but there was no return shipping label or instructions to send back the bad camera. Do I not worry about it?

  • eTron eTron (@eTron) reported

    @ring wtf!? 239 minutes left to wait to have another code sent. I never got one and I’m not doing ID verification. I’m so done with you guys. All cameras getting taken down today. The cameras suck compared to my home Google Nest cams anyway.

  • moosterchief13 iain m (@moosterchief13) reported

    @ring why has your app been a slow piece of crap lately??

  • DaveRandell81 Dave Randell (@DaveRandell81) reported

    @ring Hi I’ve been trying to subscribe to your protection plan for 2 days now but it keeps saying somethings gone wrong. Please can you help?

  • destinysdoor lovingnotfighting (@destinysdoor) reported

    @ring That is one of the worst design decisions I’ve ever seen. I‘m considering returning it and getting a normal floodlight. Wi-Fi is down so the entire thing is useless until I can climb a ladder. What if a senior owned this thing?!

  • Ckriegs88 chris (@Ckriegs88) reported

    @ring i get more notifications i don’t want from neighbors .. and the setting won’t let me shut it off … help deleting app soon and going elsewhere

  • marina1360 Marina Samawi🇯🇴💒 (@marina1360) reported

    @ring after 3 months asking for help, to now my Ring device has a problem i can’t fix it

  • ThoughtsByJudai Susie Carmichael (@ThoughtsByJudai) reported

    @ring the app is down, and cameras not recording motion. The status ring website is also not working

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