Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Los Angeles, CA | 4 |
| Baltimore, MD | 1 |
| Kannapolis, NC | 1 |
| Shipley, England | 1 |
| Phoenix, AZ | 1 |
| East Orange, NJ | 1 |
| Kearny, NJ | 1 |
| Ascot, England | 1 |
| Waukegan, IL | 1 |
| Virac, Bicol | 1 |
| Pontefract, England | 1 |
| Edinburgh, Scotland | 1 |
| Amherst, NH | 1 |
| Ashburn, VA | 1 |
| Maldon, England | 1 |
| Saint-Brieuc, Bretagne | 1 |
| Waterlooville, England | 1 |
| Norwich, England | 1 |
| Luton, England | 1 |
| Poplar, England | 1 |
| Watford, England | 1 |
| New York City, NY | 1 |
| Las Vegas, NV | 1 |
| Akron, OH | 1 |
| Lake Forest, IL | 1 |
| Fort McMurray, AB | 1 |
| Louisville, KY | 1 |
| Reno, NV | 1 |
| Southwark, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Marden
(@MardenMiche) reported
@ring What is happening ? Been a customer for a few years & my app is now not working ? Deleted it & reinstalled, not accepting any verification codes, tried calling you & phone lines not working ... just paid you more money, for it not to work .. ?
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Bryce Johnson
(@synthenergy) reported
@ring my app isn't working, logging on the website doesn't work, and calling customer service instantly hangs up. My ring alarm system is offline, it seems. What's wrong with your service right now? This is not acceptable
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DIJK
(@dijk0327) reported
@RundleAgar @ring Same issue today, no live connection but do see live stored video
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Madison the Rottie. 🐾🐶🏁🏍
(@madisonsq05) reported
@ring @Rob_McInnis Let's hope the criminals don't find out. Do we get a discount for the time it's not working for ?
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IamBob 🌱
(@BrunsBob) reported
@ring What is wrong with your website and android app? I cannot sign in to either. Please fix! or give me a discount!
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Ange 🏴
(@superflangie) reported
Hey @ring I've had my doorbell for a grand total of 3 days and already its not working. Any idea how long this outage will last??
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MaggieHaeffner
(@MaggieHaeffner) reported
from
Audubon, New Jersey
@ring are you having issues? I cannot log into my account no matter how many times I try and my app says both my devices are offline but I am still getting alerts. I tried customer support but for now help.
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Melissa
(@Melissa27177375) reported
@ring is the system down? My cameras aren't working! I hear the ring but can't check the motion
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michael redditt
(@michaelredditt) reported
@synthenergy @ring It’s down major outage
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Jordan Lapping
(@TheeLapster) reported
@RundleAgar @ring Hi, the same issue with me - literally only just happened in the last hour.
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Anne Webb
(@annewebb_4) reported
@ring carrying on from my previous tweet - having problems with the app - when I try to select the control centre - it just doesn’t connect - help please
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#nasvember
(@thatkid_jc) reported
@ring whats wrong with your live view function? Also your phone lines are down
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RJPII
(@lbobbitoa) reported
@ring app is down and website cant log in thx
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Mark
(@markyb320) reported
@ring just got my first ring item and can't set it up as systems down, already thinking I've made a mistake buying ring products if this is how they operate 😔
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In Cali
(@boydioro) reported
@jhellyer312 @ring It isn't working in my home either. They know it is down and are working on it. They have not given a timeline of when it will be fixed or even what is going on exactly.
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