Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Detroit, MI | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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TomD
(@RedTommy76) reported
@jessatimmer @21ScatPack @ring App not working for alarm staus, controls, camera feeds, devices tab blank. Website won't connect to alarm. Camera feeds work only outside the app such as via Alexa, web, or smarthings.
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YBME2
(@ybme2) reported
@GcxReaper @ring And it’s off line today too. Ring has an issue according to what I’ve read with it dropping from wifi
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knitty
(@justinreyesv) reported
@ring Literally have to resort the third party measures to get it working with HomeKit, y’all let your customers down big time
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Laurel
(@MsLaurel) reported
@ring Ring sent me a message, that they can't take off, that keeps saying my camera is offline. But it still sends notifications and video clips. Their message suggests buying a wifi booster from them to correct the situation. Anyone else have this issue?
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TomD
(@RedTommy76) reported
@rcchello @ring App not working for alarm staus, controls, camera feeds, devices tab blank. Website won't connect to alarm. Camera feeds work only outside the app such as via Alexa, web, or smarthings.
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kp
(@kappaKdp) reported
@RedTommy76 @21ScatPack @ring having same issue in nj
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Dazz285
(@Dazz285) reported
@ring A poor WiFi signal icon as your ring Pro WiFi distance is not as good as you make out..
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Laurel
(@MsLaurel) reported
@ring Ring sent me a message they can't take off that keeps saying your camera is offline. But it still sends notifications and video clips. There message suggests buying a wifi booster to correct the situation. Anyone else have this issue?
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FJG
(@FranNamStyle) reported
@ring trying to charge my doorbell it's at53% but plugged in just flashing fast solid blue. I've tried uninstalling and reinstalling same problem. Just constant fast blue flashing it doesn't flash white.
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droonster
(@DerekLinfitt) reported
@ring My ring’s battery died in December (within warranty) according to monitoring. I just brought it in and the battery is shot. Contacted ring and they don’t want to help. They admitted it died within the warranty period but I contacted them out of warranty period 1/2
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TxLoneRider
(@NTxLoneRider) reported
@ring Your customer support sucks, nothing but scripts when I want to report 2 serious deficiencies with your device firmware and I am sent a form that does not solve the issue.
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Erica 🎬🎥
(@EricaTXRealtor) reported
@ring You need an update to fix bugs ASAP !! My Ring will not let me star events that I want to save!
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Phil
(@Phil_Lee98) reported
@DerekLinfitt @ring I have had it for like 3-4 years. And this is the first year the cold was an issue. It’s not the cold it’s the product !
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Dana
(@mamamchackett) reported
@ring Something that will be taken down on on the Ring Neighborhood App because it offends somebody
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Murad Khan
(@MuradKh83657613) reported
@ring my cameras aren’t connecting, the whole day I’ve had this issue