Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Wahidjon
(@wahidjon) reported
@ring All I want is to return the base station with built in eero and replace it with one without eero because of their bad connection and short wifi range, but they are giving passing me on to different techs for 1 month and counting…
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Anthony Crawford
(@AntCraw) reported
@ring If I saw something on the live view from my ring floodlight pro I would say “WTF” because i mean it hasn’t worked in 174 days and still waiting for you to replace it as promised by you and as expected because of the warranty
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Tincup4
(@Tincup45) reported
@ring dear ring why is my motion detection not working on any of my 9 cameras. They’re all on. None are working so I’ll assume it isn’t me. Come on already !!!!
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Joey
(@vwrestlemania1) reported
@ring my 35% off warranty code is not working :(
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→Kennethツ
(@daarkarrow12) reported
@ring The floodlight cam y’all are promoting isn’t even eligible for the 20%. discount. **** marketing if you ask me.
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KD
(@KD8099) reported
@ring (1/2) I bought a ring doorbell product in 2020. The product was working today and then all of a sudden it was not. I called the help desk and they essentially said the product is not working any longer and that I would need to buy a new one due to a "software issue".
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🧸 Luis Manuel Tea™️
(@luismanueltea) reported
@ring @nick_cas90 Same problem with me, the battery does not make it to the end of the month.
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Anthony Crawford
(@AntCraw) reported
@ring I went to check my live view but remembered I can’t because I’m still waiting for you to send a replacement after my ring floodlight pro broken under warranty in March …
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Anthony Crawford
(@AntCraw) reported
@ring I know! I know! It’s a ring floodlight pro in the trash can! Someone else also had theirs break under warranty 6 months ago and just got tired of broken promises to send a replacement? Am i Right? Am i?
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S t a r 💋💋
(@Starry__Star) reported
I've called your customer service line numerous times with hour+ long conversations and have been charged for new items that were never even sent @ring. Please help to rectify these issues immediately @ring.
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Wahidjon
(@wahidjon) reported
@ring All I want is to return the base station with built in eero and replace it with one without eero because of their bad connection and short wifi range, but they are giving passing me on to different techs for 1 month and counting…
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Wahidjon
(@wahidjon) reported
@ring All I want is to return the base station with built in eero and replace it with one without eero because of their bad connection and short wifi range, but they are giving passing me on to different techs for 1 month and counting…
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Rae
(@Rae_in_SA) reported
@ring STILL waiting for my refund! Is this the way you treat your Customers? Everybody should be warned that is they have an issue with #Ring they’re problem will not be solved!
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Susan Whitehill
(@SusanMWhitehill) reported
@ring Since my Ring doesn’t record anything after dark, no, I haven’t. This is an issue a lot of people are having and your company needs to fix it.
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Arun
(@Avkjangid) reported
@ring You are a fraud company. I have tried to many times to contact you but never succeed. Very bad company...