Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 3
Los Angeles, CA 2
Chicago, IL 2
City of London, England 2
Nottingham, England 2
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
Houston, TX 1
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • dwlfl dwlfl (@dwlfl) reported

    @ring has the worst support. Anyone want to buy 7 cameras? I'll sell them cheap. Time to switch platforms. Not sure if the @amazon buy out has anything to do with outsourcing support.

  • xDarbx Jason Darby (@xDarbx) reported

    @ring just wondered if your system was down again, to be honest it’s difficult to tell the difference between the system being down and the way it works as standard, most overrated, unreliable piece of technology I’ve ever owned.

  • taylorjdurham Taylor Durham | IG: phillycontentcreator (@taylorjdurham) reported

    Hey @UPSHelp, what’s the point in having a package bin (with signage that says to drop it in said bin) if your drivers leave my package on the stoop to be potentially stolen... and before you fix those thumbs to tweet back i saw the whole thing on my @ring doorbell 🤬🤬

  • ParrTrefor Trefor Authur Parr (@ParrTrefor) reported

    @ring Ring is not working properly with Alexa Need a Fixing The commencing work in when you say the security code

  • SaderaWilliam William Sadera (@SaderaWilliam) reported

    Have to completely replace @Ring Floodlight Cam just because bulb is out. $200 down the drain. You would think it would last longer than 30 months.

  • gsmarchant Gareth Marchant (@gsmarchant) reported from Coffs Harbour, State of New South Wales

    @KirkBevins180 @ring Never had an issue. I’ve got a doorbell, 4 cameras and very accurate movement detection. Either a simple product failure or user error I’m afraid.

  • Crypto31664240 Crypto (@Crypto31664240) reported

    @BryanDada2 The spotlight cams haven't been working right for a week now! No help from @ring

  • Crypto31664240 Crypto (@Crypto31664240) reported

    @ashwilliams16 on going issue that's been going on since the 16th & they have no idea when it will be fixed- I've called multiple times @ring

  • WANDA_MAXlMOFF SCARLET WITCH (@WANDA_MAXlMOFF) reported

    @AmazonHelp @ring When I try to use my Alexa to show my Ring Doorbell 2 Camera on my 2nd gen Fire TV Stick, Alexa says “front door camera is not supported on this version of Fire TV.” According to the website all three devices in their current updates are compatible. Please help!

  • noeleen22 N (@noeleen22) reported

    .@ring I’ve had trouble with my video doorbell since day one, and the best you could offer me is a discount on a new product? Very disappointed. Poor customer svc.

  • KirkBevins180 Kirk Bevins (@KirkBevins180) reported

    @gsmarchant @ring Explain how it can be user error? It happened again today. I left my house to go for a walk and it alerted me someone was at my door while I was half way up the road!

  • brownbear324 Brandon (@brownbear324) reported

    @ring My video doorbell pro went offline at noon today. When I try to press the side button, there is no spinning light. What do I do?!?

  • hidadhidadhidad 🇺🇸Don Keedick🇺🇸 (@hidadhidadhidad) reported

    @amazon And how many police departments are linked up with @ring because of you? You’re part of the problem.

  • bluetide Aaron (@bluetide) reported

    @JamieSiminoff @ring considering your owned by Amazon your e-commerce is the worst. I’ve been trying to arrange a return since Thursday. I was promised a return label in 48 hours. It didn’t happen then the next guy promised on Saturday shortly and will arrive by morning. This 1/2

  • cdwiegand Chris Wiegand (@cdwiegand) reported

    @ring None are relevant. No other device has dhcp issues, and these never come back up on their own. I’m running WPA2, got plenty of bandwidth, and didn’t go down overnight. I think they are just unreliable, or firmware updates have made them so. Looking at other products instead :(

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