Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
| Phoenix, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
WatchWooWork
(@woo_work) reported
The fact that I can reach @Ring and actually talk to someone 24/7 beats other alarm companies…we need protection on the weekends @ADT let’s fix this
-
Will
(@tattedwill512) reported
New Pan-Tilt Mount for Stick Up Cam via @Ring not working - customer service says it’s not a feature in the app yet? Why is it for sale then?
-
John Haynes
(@infinidim42) reported
@ring The situation where in 2021 you have to be physically at the location where you cameras and door bell is to restart the devices it a terrible situation. #Ring is one of the only IOT suppliers that has this issue.
-
Tim Sparhawk
(@Tim_Sparhawk) reported
@ring How Ring notifies me when that leaf goes tumbling down the street.
-
Peter Bryan
(@PeterMBryan) reported
@ring Hello Ring; I have 6 Ring devices. I want to change my WiFi login. Can I change the devices login all at once through settings or each device at a time? Thank you.
-
Jeff
(@gank41) reported
@ring Well, ‘here to help’ in this case is that I install Chrome, Opera, or Edge. Is there an available browser on the @AppStore that would work to continue using your product on macOS?
-
aviacionado
(@aviacionado) reported
@ring Wait a minute! That was a recent nightmare of mine. I went out to shoo away pesky deer reeking landscape havoc, but it was mountain lions instead. Was Alexa listening and told you?
-
Brodie Bruce
(@BrodieManBruce) reported
@ring In case anyone who sees this is wondering. The DM support is just as bad as the phone support. They don't care. Products are crap. Customer support is crap. #Ring
-
Flip Padilla
(@padillafl) reported
Does anyone else have a @ring doorbell that goes offline every 2_3 weeks? Trying to reconnect I always have issues and currently mine is just a brick with a light 😑
-
John Haynes
(@infinidim42) reported
@ring it is terrible that in 2021 Ring cameras and devices cannot be restarted remotely. When 8s #Ring going to implement this feature in their firmware?
-
$BP
(@bpauwels) reported
@IFTTT is the integration with @Ring broken? Unable to load my hardwired Ring bell for new ring or new motion events. Reading similar findings on the Ring support forums.
-
Christopher Guy
(@ChrisJG1988) reported
@seamer1977 @ring It means they still haven’t bought in HomeKit support even after promising it years ago, and everyone who asks about this gets the same generic response, very poor, I’ve have 3 ring doorbells and I’m now considering trying a different companies
-
Keith Dennis
(@Keith_A_Dennis) reported
@ring this is a big issue for remote homeowners, disable off the strobe fault next update pleeeeeeeeeeeze! I solved it myself but thousands of others have not. See user boards and reddit for validation
-
Sanj Lal
(@sanjlal) reported
@ring how do you stop a ring door bell from being covered in condensation which then makes the quality poor to view?
-
Dante
(@DizzleAZ) reported
from
Chandler, Arizona
@ring After this last android update none of my "location" items will load on my phone, any help??