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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 4
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Chicago, IL 4
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • rwolnitzek
    Rick Wolnitzek (@rwolnitzek) reported

    @ring I can’t get past the account login on my new phone because the verification email does not contain the link that you think it does.

  • hausofyay
    Yayo🪬 (@hausofyay) reported

    Reminiscing on how we had 40+ drunk people looking for my sister dog last night. Little ****! Thankfully @ring came through!!

  • AGloveBox
    AGloveBox (@AGloveBox) reported

    Just wanted to say thank you @ring for having a doorbell go off in your commercial. My dogs just lost their **** for no reason

  • rwolnitzek
    Rick Wolnitzek (@rwolnitzek) reported

    @ring the iPhone app is broken. When logging in, it sends the wrong email. There is no link to verify identity.

  • green2807
    Louise Green (@green2807) reported

    @ring confused as to why your customer service is so bad! I was speaking to an adviser who then confused me with someone else and has now stopped replying to me!

  • CPayne58652764
    C. Payne (@CPayne58652764) reported

    @AGA_PBinUK YES. Prop. Mgrs & Maintnce people, too. @Ring is real bad!!! They advertise in commercials about their police connections & surveillance. TI's can get privacy, safety/security violations just by the "Narrative" being issued....even if they don't "Opt" into police monitoring.

  • edrops190
    Esther (@edrops190) reported

    @ring is something happening with the app? Haven’t been able to connect all day so uninstalled/reinstalled and can’t log in now. Tried to reset PW but got ANOTHER error

  • markmetz
    🇺🇦Mr Mark🇺🇦 @MarkMetz@sfba.social 😎 (@markmetz) reported

    @ring Bye bye… you’re blocked, take your advertising dollars elsewhere let Elmo go down in flames.

  • SomeNorfolkGuy
    Alex Jackson (@SomeNorfolkGuy) reported

    @ring I cannot log back into my doorbell. It want a verification code sent to a phone number I no longer have, and I have never logged in on any other browser to get the code it suggests on your website. Can you help?

  • lou_gasco
    Lou Gasco (@lou_gasco) reported

    @OnSolve Dallas Zipcode 75231 has been getting plagued by false reports of Assaults almost every hour for the past 4 days on @ring's neighborhood events. They claim the Dallas Police Department has reported it, but they didnt. Someone has hacked OnSolve. please fix this.

  • nv_chet
    CHET (@nv_chet) reported

    @ring had the device for 2 years 4 month and getting pink screen being asked to buy a new device ridiculous service and poor form.

  • areacode778
    Pedro Palayok (@areacode778) reported from Edmonton, Alberta

    @ring down?

  • i2bmiss
    Mary4Change (@i2bmiss) reported

    @ring when is Ring/Amazon gonna fix the app problem? Cust Serv is useless, besides not speaking clear English! read reviews in the app store. i have had Ring DB 4 yrs & Amazon has completely destroyed this product. am considering replacing with a competitor - grrrrrr 🤬

  • Sebago62
    Tom Haight (@Sebago62) reported

    If you need to get support from @ring , you'll be connected to a call center in India where the noise level is so high, you have to shout to be heard, as does the representative you're speaking with. They couldn't resolve the issue, big surprise. RING SUCKS!!!!

  • kimjongsurge
    Kim Jong Surge (@kimjongsurge) reported

    @_nataliecat @ring My dog just went APESHIT... Took 15 minutes to calm her down

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