Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Mike DiMase
(@dimase_mike) reported
@ring I am long time Ring customer that has eight cameras and the Ring Alarm system with every option. Just experienced the worst customer service in my time with Ring. I encourage a customer service decision maker to contact me. Extremely unhappy and frustrated with Ring.
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Anonymous Paul
(@WhoTheFIsAP) reported
@Ginbizzle42 Don’t get a @ring doorbell. They are ******* terrible. They pick up every car that drives by my house - as you saw today - but misses someone standing on my ******* porch looking right into the camera.
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Wizard of IT
(@giudici79) reported
@ring Your Ring Community staff keep ignoring customer reports of this and rather repeat the same worthless troubleshooting steps instead of fixing the issue
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Charlotte Goulmy
(@Charlotte9999) reported
@ring @WingelaarN Did you get the help you need from @ring ? I need to know this soon because I was just looking into buying this!!! This freaked the bejezers out of us
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BiciDude
(@robdeleonjr) reported
from
McAllen, Texas
.@ring do y’all wanna buy my @googlenest doorbell and get me back on team ring. @googlenesthelp is the worst!
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Adam Middleton
(@m1665t3r) reported
from
Alsager, England
@ring Yep, been there thats why im frustrated. No help at all.
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Jess
(@jesshutch) reported
@ring @StanleyRoberts Aka let’s take this offline so our reputation stays in tact.
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Rand(Guy)
(@jamesmcp) reported
@timheuer @ring Have they been working or are they new? If new, are they farther away than the rest? If so, you may need a 110v z-wave device to relay (battery powered devices can't act as relays) I only see drop offs of my zwave sensors when batteries get low. Some are bad at battery tracking
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Joe
(@Joe_DMB) reported
@StevenBadeau @ring Mine were dreadful. Never connected first time, second or third. Rapid Ring no use either. Spotlight cameras not recognising additional batteries in them. Ring engineers no help, always “Wi-Fi congestion”. Nope, EufyCams far superior, Willis.
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danielle without the i 🦆🦆
(@say_duh_nelle) reported
@brentb_s @ring @internetofshit I'm gonna point out that if you already spent money on their products they probably don't give a rip how bad you think it is bc they already won this one
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Adam Middleton
(@m1665t3r) reported
from
Alsager, England
I was originally impressed with my @ring doorbell but then came the updates that killed my device and now the terrible customer service thats led me to be being 2 months without a working device that adds to me hating this company. Seek out a smaller competitor.
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Joe
(@Joe_DMB) reported
@ring I love my Ring alarm. It’s such a good piece of kit. Shame the cameras are so bad. I got rid of all mine as they were so unreliable. EufyCam 2C and 2C Pro with the Homebase 2 trounces the Ring cameras by comparison.
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Deepak Dudhia
(@dudhid) reported
@ring I have to say your customer support is the worst I have come across. Having notified you that I had missing terminal and security screws for my Doorbell 3 in Dec 2020 and having rung you several time resulting in numerous orders being raised, I still haven’t received th
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erica
(@roboterica) reported
@ring can you help? I invited a user to be able to use my ring security & he followed the invite and signed up but my app says he was invited & the app says he needs to set stuff up. When I re-sent the invite it gave an error unable to authorize. We don’t know what to do
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Paul Reed
(@reedyp) reported
@ring hi, installed an alarm system on Saturday & a sensors keeps saying tampered. spoke techsupport the guy says I can’t leave doors open for a prolonged period without them showing this error. Surely that can’t be right everybody wants to have their doors or windows open?
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