Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lake Forest, IL 3
New York City, NY 3
Manchester, England 2
Atlanta, GA 2
London, England 2
Poplar, England 2
Los Angeles, CA 2
Lincoln, England 1
Walden, NY 1
Dallas, TX 1
Chesham, England 1
Phoenix, AZ 1
Ruston, LA 1
Denver, CO 1
Kansas City, MO 1
Slough, England 1
Amsterdam, nh 1
Zašová, Zlínský kraj 1
Carolina Beach, NC 1
Dubuque, IA 1
Highbridge, England 1
Brunswick, OH 1
Blackpool, England 1
Fulham, England 1
Norristown, PA 1
Philadelphia, PA 1
Miami, FL 1
Leander, TX 1
Chicago, IL 1
Sydney, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • dolceprincipe Dolceprincipe cashapp DolcePrincipe (@dolceprincipe) reported

    @ring It’s huge problem yes and since got this new floodlights cameras it’s been disaster nothing works

  • ButchCrnobrnja ButchC (@ButchCrnobrnja) reported

    @ring - Why can't I stop my solar pathlights from detecting motion DURING THE DAY? Tell your developers to fix this simple issue. NOBODY needs their pathlights turning on during the day!

  • Simps100 Marc (@Simps100) reported

    @b__b1988 @ring Same issue here! Was working well yesterday now it’s stuck in a loop of trying to install update

  • AMDesertPackRat The Atomic Man (@AMDesertPackRat) reported

    @rhondawhaley @jossytweets @ring Think the issue is that Ring can get video from your house to police without you. Using the Neighbors app, police are able to request access to customers' video footage to "aid in investigations", without informing the customer. You think you own your video feed? nah its the govs

  • Pawestbrook1966 Peter AnsonWestbrook (@Pawestbrook1966) reported

    @ring must say extremely disappointed -customer service Told there is a software issue and it will not connect. Only about 18mths old. To resolve why don't you buy a new product. Sorry 'no' why can't you resolve your software issue to allow it to work or replace faulty hardware

  • majicpumpkin 🐬🐬🐬🐬 (@majicpumpkin) reported

    @ring wow, problem fixed on it's own!👻 working fine now🤔

  • ButchCrnobrnja ButchC (@ButchCrnobrnja) reported

    @ring I've been through this with your tech support numerous times. There is no option for stopping motion detection during the day. Own up to it and fix it already. #TerribleCustomerSupport

  • Sillymegbunny Megan Calahan (@Sillymegbunny) reported

    Hey @ring, how come I got not motion detection when a woman was stealing pumpkins off my porch but I get a motion notification every 5 seconds when a spider is camped out building a web on your ****? Asking for a friend.

  • rhondawhaley KWY 🇺🇸❤️🇺🇸 (@rhondawhaley) reported

    @jossytweets @ring Oh now it @Ring videos fault for catching black people committ crimes. Kind of like it’s the gun’s fault. Hahahaha anything for Dems to keep the black people down by ignoring the true issues.

  • heybleach69420 🎃 Sρσσƙყ Dαɾƙ Aɳƚιϝα Bʅҽαƈԋ 🎃 (@heybleach69420) reported

    @EdgyInAnApron @ring The problem is the surveillance part. Especially when you don't buy the product but someone in your neighborhood does because at that point you are being filmed without consent.

  • Mike_Conrad Conrad (@Mike_Conrad) reported

    Love when you have 2 identical @ring set-ups one is not working one is working fine call product support and they say you have an incompatible product.

  • Lii_L11 Liリ- 💎🎐 (@Lii_L11) reported

    @ring What is the deal with Ring Doorbell going offline all the time. Before you start with the whole spiel about my internet connection and moving the router nearer etc. It’s as near as possible. Nothing else in the house has any issue with the wifi including Ring floodlight.

  • carefreeWooly12 Wooly☮️ (@carefreeWooly12) reported

    @ring Bring back ring rapid, your app is too slow

  • thatbexxasaurus Bexxasaurus 🦖 (@thatbexxasaurus) reported

    @ring I need to return an item (ordered in error, so awaiting its arrival). Every time I try to contact online to get a return form, it takes me to FAQs. Help?

  • Pawestbrook1966 Peter AnsonWestbrook (@Pawestbrook1966) reported

    @ring disappointed CustomerService. My product failed to work after around 15 months.Told it's a software issue at their end, but here's a 30%discount code for new product! 'No, I want you to fix or provide replacement item'. Now told about 5 people don't buy their products😡

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