Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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AllYouCanEat
(@GitMeDat) reported
@ring This will definitely be a massive data mining & customer tracking product for Ring. #Ring_blocks_VPN for the same reason. This is also a big problem for remote workers using their employers VPN.
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Frank
(@frank_8899) reported
@ring_uk @ring Hi. Since I deleted the Rapid Ring app, I'm not getting ringtone notifications when someone rings my doorbell. How can I fix this? Thanks.
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Ian Robertson
(@faranheit451) reported
@ring Well Ring.... #Ringcantdeliver what a pity you couldn't capture my original order, replacement order and replacement for the replacement, all of which you lost in succession I'd love to see a video of your supply chain not working!
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Mona-Lee Belizaire
(@MLBelizaire) reported
@ring This could have turned into a bad situation and was completely avoidable if the person's post was carefully screened and not approved. Do better! These are people's lives potentially in danger. Young black men trying to do the right thing and not even that they can do!
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c wizz
(@cwizz14) reported
@ring All good for the first year until the camera packs up after 13 months and ring won’t help you out
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PdV
(@peterdevietien) reported
@ring Installed ~$1,000 of Ring products and paid monthly for professional monitoring. First vacation Ring called the police to my house twice in three days on false alarms. I’m now two weeks into negotiating a return, I may not get my money back. @ring could you help?
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dan castree
(@Dancastree3804) reported
@ring trying looking at the picture the wifi signal bars are there the issue it you lot at @ring keep kicking cameras of wifi for no reason other then to con customers in to upgrading as for dm i'm to busy fixing your issue in the dark i.e. reconnecting the camera in the rain and dark
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OverReactingMavsTwit
(@MavsWhinyPuppet) reported
@ring app not working for 2 days
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Rex Zahler
(@RexZahler) reported
@ring Problem is, they mention no where that this continuously records while driving. Only talks about motion recording. Also why no rechargeable battery? And why does it need to connect to the OBD port of my car? What info are they collecting and who are they giving it to? Do not buy
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Athena Rose🌹 ✨
(@AthenaNRose) reported
Not happy with @ring service right now. I troubleshooted everything even before calling, went thru the same procedures, and they still have not resolved the issue of stick up camera not recording nor notifying. How can something go wrong with your app etc. over night!? #Security
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dan castree
(@Dancastree3804) reported
@ring like i said last time when you kept moaning about dm theres NO point with dm you all refuse to help ( like in 2020,2021,2022 when i had the same issue )
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Emilia
(@emiliascorner95) reported
All @ring apps are ******* terrible
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AllYouCanEat
(@GitMeDat) reported
@ring For me the toughest time I'm having now is ring won't allow my VPN. For years I've been using my VPN with no issue. Now rings decided they want my location and data!
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John Biegel
(@BiegelATX) reported
.@ring been on the phone with arnez in technical support for more than an hour. Answering the same questions over and over and needs help finding out her bosses name. The most infuriating tech support experience ever. On day 5 of this ridiculous process
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Ian Robertson
(@faranheit451) reported
@ring I'm still waiting for that large yard sign in the 3rd order BTW - did your execs go to business school? Just curious cos I don't think business schools recommend running supply chains your way & definitely not to run customer service your way!
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