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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Morecambe, England 1
Greeley, CO 1
London, England 1
Manchester, England 1
Romeoville, IL 1
Garland, TX 1
Louisville, KY 1
San Francisco, CA 1
Asheville, NC 1
Madrid, Madrid 1
Chicago, IL 1
Wake Forest, NC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeBtt
    Mike Btt (@MikeBtt) reported

    @ring my doorbell went offline last night and ever since I’ve not been able to reconnect it to the broadband network. I have been onto @CommunityFibre but they can’t fix it.

  • ScarlettShaw
    Scarlett Shaw (@ScarlettShaw) reported

    brought the new @Ring 2K battery dorrbell to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring

  • mus_nom
    musnom (@mus_nom) reported

    canopy day 16: - @posthog Fireside chat via Tim Glaser (key takeaway: product-founder fit matters as much as product-market fit --> if you’re not naturally interested in the problem, you'll prob quit so try your best to avoid such situations. - @ring Fireside chat via @JamieSiminoff, very interesting talk - gym & some feature debugging - no studying done unsurprisingly

  • jimbojames1
    jimbo (@jimbojames1) reported

    @ring nothing to bring, your product is trash.

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 25 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care about customers, do they!?

  • ItsMikeTwitch
    ItsMike (@ItsMikeTwitch) reported

    @NataleeAnn92 @ring I'm having the exact same issue, every single morning for the past week I'm waking up to a notification from 2-3am saying it's offline. Literally never reconnects 🙄 @ring please advise ASAP, I'd rather not be spending £5 a month on a device that doesn't work...

  • RolandBurnem
    Roland 🛸 Burnem (@RolandBurnem) reported

    @excel_ranger @ring Eat **** you pathetic karen.

  • El_Jefe_Mayor
    East Austin Zaddy (@El_Jefe_Mayor) reported

    It’s probably just me but Is @ring a piece of ****?

  • IetsG0Brandon
    James G (@IetsG0Brandon) reported

    @ring are your servers down? dod you not pay @awscloud ? why am I paying to not connect to my system and for you to say " its our fault " ? too busy counting your billions? what ********?

  • Bertha_37
    Mark Johnson (@Bertha_37) reported

    @ring Help! I am rapidly losing the will to live with Rings’ support chatbot and helpline! I’ve moved house and wish to cancel my subscription- it won’t allow me to sign in on the app and the support line just tells me to sign in on the app! Could someone pls help!

  • RhysvW_ZAR
    RhysvWZAR (@RhysvW_ZAR) reported

    @ring why MUST I miss all of my calls. All of my notifications EVERYTHING. SERIOUSLY WTF

  • Alexi2088
    Alexi atherton (@Alexi2088) reported

    @ring Three calls. Three different advisers. Around 25 minutes on each call. Three terminated calls before my issue was resolved. That’s over an hour of my time wasted with nothing to show for it. Easily some of the worst customer service I’ve ever experienced.

  • opngate
    Robert WR (@opngate) reported

    They’ve been trying to shove Ai down our throats for years now. Look at the @ring Super Bowl ad. We should resist Ai as much as possible

  • waynefullam
    FULLΛM (@waynefullam) reported

    @Ring the fact that I was able to seamlessly resume a support chat I started yesterday, with the new agent already having full context of the previous conversation, is a really elegant system. They had the issue resolved in under 5 minutes once I was on-site with the hardware. More companies need to do this.

  • JAYintheBX
    Jay (@JAYintheBX) reported

    @ring Had to unplug my Stick Up Gen 3 Cam, remove battery and plug it back in to get back "Online." The other issue I have this with this cam is that sometimes it takes a long time to open Live View. This problem doesn't occur with my Outdoor Cam Plus. Always connected, fast Live View

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