Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Kansas City, MO | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Philip
(@soigal) reported
@ring The Device Health on 5 cameras are blank. No help from Customer Service. Poor service from Ring. How about some help? I reloaded app, restarted modem & router. Still blank. Must be update problem.
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Nik
(@scoobybluu) reported
@ring Hi there...your chat support NEVER works within the hours stated (5am-9pm MST). Exhibit 328956 right now. Can someone please help me? Spent an hour on the phone last night where issue was supposedly resolved, but was not...
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Richard Keller
(@RickellerKeller) reported
@ring Please fix latest iOS app update. Ring Battery Stickup cams no longer are able to display device health in the menu. Thank you!
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robert smith
(@dancastree6346) reported
@ring don't blame me when ring looks bad when my story goes in the newspaper ! you should of helped me
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Eduardo C. Oliveira
(@ecolive) reported
@Ring Ring app update for iOS seems to have broken the Health data. A blank screen comes back. It still works fine with Android.
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CMDR Light027
(@Light027) reported
@markwilsonit @ring I worked for Ring for 1.5 years as night shift phone support. Calls from the UK were sadly some of the hardest. Whatever server setup they had in place was rough. It resulted in video processing and app alert delays for UK users. Has been a bit so may be better but fair warning.
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Warren Archer
(@woza0365) reported
@ring servers down again?? Can’t connect any cameras
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baz
(@baz82921815) reported
@markwilsonit @ring if your on android forget it. i have so much trouble with mine
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jimmy luck
(@jimmy_luck) reported
@ring @Michael56560843 They are trying to forward fix it instead of a roll back.
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Patricia
(@RuddyglowPark) reported
@ring David in chat support - what can I say, he's useless, slow, think he might have been sleeping, doesn't give a hoot about my problem, told me to phone the USA as I'm in the UK, why would I do that?
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In100Words
(@PixelDude84) reported
Worst tech support i have seen in all time is from @ring Have a battery issue and every time a call is made its an 1 hour wait before it gets dropped automatically before a person responds. and chat support says they dont provide tech support!
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BUY BRITISH 🇬🇧& SUPPORT BRITISH JOBS🇬🇧
(@The_UK_NeedsYou) reported
@ring @amazon Whats happened to Rings Cust Service Call U.K. contact No. & get somebody from Indian call centre. Who does not understand what the issue is, says I have to send a pic of proof, no problem I did, then says I have to send a video & put it in writing. APPALLING
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ashley ♡
(@ashtlv87) reported
from
Sans Souci Heights, South Carolina
@ring please fix device health, all it shows me is a blank screen and now I can't reconnect my cameras to my wifi.
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Mark Wilson
(@markwilsonit) reported
from
Olney, England
@thecloudxpert @ring Quite possibly, like the outages that take down so many other services... or expose the keys to databases... or...
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ringworm
(@ringworm9_) reported
@ChipLyle @OpieRadio @ring Oh yea this storm is no joke. If you see a weatherman/woman out there on camera, they’re not near the worst of it