Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 3
Kansas City, MO 2
Barnsley, England 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Chicago, IL 2
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Toronto, ON 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveRandell81 Dave Randell (@DaveRandell81) reported

    @ring Hi I’ve been trying to subscribe to your protection plan for 2 days now but it keeps saying somethings gone wrong. Please can you help?

  • santaarnold Mrs. Pumpkin-Elf (@santaarnold) reported

    @ring Sorry, I didn't clarify, we have the Ring doorbell 2. What happens to it if there's a wifi outage will it switch to cell data?

  • eTron eTron (@eTron) reported

    @ring wtf!? 239 minutes left to wait to have another code sent. I never got one and I’m not doing ID verification. I’m so done with you guys. All cameras getting taken down today. The cameras suck compared to my home Google Nest cams anyway.

  • moosterchief13 iain m (@moosterchief13) reported

    @ring why has your app been a slow piece of crap lately??

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @ring When are you fixing the @GooglePlay Android App? I don't want a product I pay for that is now unreliable & broken. You said the bell push notification on phones stopped working after the Dec22 update (parcel identification feature added) and you don't know when it will be fixed.

  • anontatum k • fan account (@anontatum) reported

    My parents just had to go and install a ring doorbell this year now I have to hop out a window 15 feet off the ground every time I sneak out. My legs are tired of being bruised and scraped. **** u @ring

  • JemStar107 Jemma 🐝 (@JemStar107) reported

    @ring @DaveRandell81 I have this same problem too, is it the doorbell or has my plan expired? Nothing is very clear

  • georgeworwell georgeworwell (@georgeworwell) reported

    @thevivafrei @ring I just got a message from mine: "There's someone at your zipper." WTF?

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @ring If you have the @Android App update from DEC-22 and don't have WiFi chimes, you will not get a notification on your phone! You will see "missed ring" in the timeline hours later. A disaster of an untested update has left millions with @ring doorbells that don't work. No fix yet!

  • JoeLustig1 Joe Lustig (@JoeLustig1) reported

    @ring I do hope intelligent Americans realize that once their Ring devices go offline, they cannot be reconnected unless the customer is actually on site. If you're on vacation? No. These devices need to be banned in the United States

  • MOkrasa Mark Okrasa (@MOkrasa) reported

    @ring A familiar sight despite having wireless cameras from another company that never go offline!

  • eTron eTron (@eTron) reported

    @ring the countdown timer to resend a code to your email pauses when you leave the screen? Are you kidding me? It’s barely gone down. I’m officially done with you guys. I’ve wasted enough time tweeting at you guys. There’s no way I’m calling support. I’m done with you guys!

  • destinysdoor lovingnotfighting (@destinysdoor) reported

    @ring Why is it that your Floodlight Cam can only be reconnected to wifi by physically pressing a button on top of the device? It’s a floodlight that is mounted on the side of my house! Am I supposed to climb a ladder to reconnect this thing if my wife goes down like it just did?

  • Chara101091 Chara (@Chara101091) reported

    @Neighbourb @ring Hi , i have purchased a ring security alarm from you. DHL states “shipment on hold due to dangerous goods . It has been over a week now and my alarm is still stuck in Belgium. Please help as i dont think it will be arriving to my destination.

  • GeorgieMellis Georgie Mellis (@GeorgieMellis) reported

    @ring I’ve got a new phone today but I didn’t have the Authenticator app backed up on old phone. I need to log into my ring app on my new phone, but because my two factor Authenticator is set as code from the app, I can’t log into ring. Please you help me get into my account? 😓

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