Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Detroit, MI 2
Manchester, England 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Laurelton, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • chuckster01995 Charlie  (@chuckster01995) reported

    Hey @ring when my doorbell video goes off and says there’s a person at my front door, I expect someone to literally be at my front door, not a motion of someone walking past the door 50 FEET AWAY. They are NOT at my front door at the point. Sort your **** out.

  • SC04XXX 54NJ (@SC04XXX) reported

    @ring hi, I have an issue with my account that needs fixing ASAP as my subscription expires tomorrow and I am unable to update my card in the app, thanks

  • ejjankowski Janko (@ejjankowski) reported

    @ring I’ve had my spotlight for <6 months. The battery shows full charge but the unit will not turn on. WTF?!? Help!

  • JenVesp Jen Vesp (@JenVesp) reported

    @ArloSmartHome what is going on? Every time I try to view videos both the app and your website kick me back out to the login page. Starting to wonder if I should've purchased @ring.

  • ClosetLibrarian ClosetLibrarian (@ClosetLibrarian) reported

    @Garyscott62 @ring After several hours troubleshooting w/ my Internet service provider, neighbors, ring etc finally found downdetector. realized #Ring issue then what was it like 12 hours later #Ring finally admitted there was an issue. Only have video doorbell so can’t speak to the cameras issue.

  • w_parsons Will Parsons (@w_parsons) reported

    @ring having an issue with our ring doorbell 2, looking at search results we’re far from alone. A month ago support fixed the issue, it returned the other day and support wasn’t able to do anything but offer a small discount. Issue is hardwired doorbell is showing as on battery.

  • JoeStatMan64 Joe Solimeno (@JoeStatMan64) reported

    @SykeOnAir @ring You know I'd help if possible.

  • dippy73 dippy73 (@dippy73) reported

    @ring hi can you confirm does the echo flex work with the ring door bell? My mum misses the door as she can’t hear it! I’m trying to find the way way to resolve the issue for her!

  • BuckeyeFalco Falco (@BuckeyeFalco) reported

    @HeyKangaroo Is there a way to disable that annoying as **** Good Driver crap every time you open the app? 🤬 @ring is looking real good right now. 👍

  • Qwertanner_ Qwer (@Qwertanner_) reported

    @ring Cant have **** in detroit unless u got a ring ig

  • ExplainltToMe Let’s Get Bubble Tea 🏳️‍🌈 (@ExplainltToMe) reported

    @emmagf @NYCTSubway maybe try @ring cameras, anything seems better than the current garbage system 🤡🤡🤡

  • Chocol8CHYNA Yea, This CHYNA😜 (@Chocol8CHYNA) reported

    Someone got my garbage cans from the alley and put them back in the front yard where I keep them and @ring ain't seen ****!!

  • Quidnunciac Quidnunciac (@Quidnunciac) reported

    The post @ring removed was absolutely related to "specific crime or safety issue" regarding a shootout and car accident that killed 3. And I was "Discussing Safety related issues in the community." As the news is attempting to locate witnesses as are the police.

  • BaileyyPratt Bailey Pratt (@BaileyyPratt) reported

    @ring How long until the current app outage will be fixed?

  • Keeping__Real Keepin_It_Real (@Keeping__Real) reported

    @ring Can't capture any favorite pet photos on my @Ring doorbell because it's defective and @Ring won't do a damn thing to remedy the problem. #RingDoorbellsSuck

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