Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
| Grayson, GA | 1 |
| Dowagiac, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Skipanngolight
(@skipanngolight) reported
from
El Castillo, Estado de Baja California
@SANJOSEMAILMAN @ring Hello, I think you might be lost. Can I help? Do you know who you are?
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Rjr@hotmail.com
(@Rjrhotmailcom2) reported
@SANJOSEMAILMAN @ring Well, no judgement, I would say, I will help u, however you know you were wrong, right!! Then it would be her choice if she wanted to stay 🧚🏼
-
Tim Richardson
(@TimRichardson9) reported
@ring Morning Ring, why is Live not working on my Battery camera? I see there have been problems. It still records but no “live” view.
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Nicole
(@NicoleBelnap) reported
@StettsonTetley @ring They neighbors down the street had some teenagers break in!
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Ailsa Wotton♥️📚🇬🇧🇧🇪🇪🇺
(@AilsaWotton) reported
@JamieKay22 @ring I have one, but I'll need someone to help me install it.
-
Scott Clemens
(@SCkemens) reported
@carrieunderwood @amazonmusic @ring You won't see any Carrie Underwood under my Christmas tree. FTG! (**** that guy)
-
J
(@SerpentBio) reported
@ring This is an issue with your website, not me. You must fix it on your own.
-
Greg ☀️🏖😎🍺
(@th3taman) reported
@just_ink99 @ring I have two Arlo cameras that I use and they do too... I just would like to get down to one system and get rid of hub. Does Logi require hub and have battery options?
-
Briony Bewley
(@Briony85251499) reported
@ring @tomc2_ We are literally on the phone to customer services having the exact same issue as we speak... Just going round in circles and the woman we are dealing with is infuriating!
-
J D
(@ghostbuster9999) reported
@ring I’m still getting over 100 incorrect notifications a day and no one is willing to help me. Is this the kind of service I should expect from Ring?
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J D
(@ghostbuster9999) reported
@ring I’m getting notifications every few minutes on my Indoor cam. I have “People Only Mode” enabled but the notifications are for every motion event, even when there are no people. I have spent hours on the phone with zero results. Can you help?
-
Jonny Usherwood
(@jonnyUsh) reported
@ring have tried about 20 times tonight to connect my doorbell to my wifi that its been on for the last 6 months which its suddenly decided it cant connect to. Tried everything imaginable! Help!!! @AmazonHelp @AmazonUK
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Howie Marren
(@Howmander) reported
@ring I will do you my info, but I want this publicly available (at least until you fix the problem) because last year your team assured me IN WRITING that you would contact me via email reminder before I got charged again. The fact you did not illustrates a willful lie on your part.
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Him Gottago
(@HGottago) reported
@SANJOSEMAILMAN @ring There's a bush down the street
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Jojo Shunk
(@JojoShunk) reported
@ring I have received 20+ notifications that my security system is going offline. I’m supposed to have cellular back up, internet is working fine, no issues. This is getting ridiculous! Fix your BS or I’m canceling! I pay for home security, not to be kept anxious!