Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Manchester, England | 3 |
| Chicago, IL | 3 |
| Detroit, MI | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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JJ421
(@joez421) reported
@ring I’ve been trying all day to get a verification email and it’s not working. Is your site down?
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Amira
(@Amira93465374) reported
@ring please make a small battery camera with a siren. Or a peephole camera. Some of us have nightmare neighbours that harass us. I used to tape the Siren camera on my balcony (I have a basement apartment). And have been threatened by drunk 30 year old men and women.
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Scott Frost
(@scottfrostt) reported
@ring This is a terrible experience btw
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Tim Mello
(@TheRealTimMello) reported
@ring is the biggest piece of ****. Why do I still have 3 cameras??
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vonrumble
(@vonrumble) reported
@ring terrible customer service. Don’t bother ordering from their website direct it will never arrive.
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Tony Vainosky
(@TonyVMiami) reported
@Gwanatu longtime fan of Android central, but I just wanted to say I take some issue with your piece about wifi cameras inside your home. I've read it three times and I don't see anything other than the recent issue with @EufyOfficial and some @ring articles from years passed. 1)
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geoff
(@VictorMeldrew17) reported
Why am I paying £80 a year to @ring when I can’t get help as my spotlight camera has lost infra red ?
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nathen bass booster johnson🔊
(@loud_bass_150dB) reported
@ring I have to pay to take videos? WHAT?!? Nobody else does? Wtf is goin on?
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JKJ
(@LoveBollywood90) reported
@ring Can someone help please?your ridiculous instructions do not work for setting up a device!!!!!
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Glen Helen
(@ScratchyMr) reported
@ring A terrible one
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The Babysitting Company
(@babysittingco) reported
@ring I have been trying to make a return for over a month. Each time I am on the phone for 40+ minutes. This is absolutely crazy. How can I speak with someone who can help me?
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Craig Southall
(@extratomato) reported
Today @ring cancelled my sub, deleted all my videos and left my remote home unprotected. Without prior notice. Ring agents confirmed that this was their error but nothing more could be done to retrieve recordings. Repeated requests for explanations ignored! #badcustomerservice
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kbw
(@Wick_Dawg) reported
@ring need help - The ring app dashboard screenshots are not updating - When I open my app it shows activity from 8:00 a.m. This morning I have snapshots enabled. I have deleted the app, reinstalled, reset my phone and modem. nothing any idea why the dashboard is not updating?
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ROWDY RAJPUT
(@BalaramBaliars3) reported
@ring Dear sir.please understand my problem and take time paid this emi.. before two month loss my job
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Sherrod DeGrippo 📬
(@sherrod_im) reported
@ring @amazon and @SimpliSafe any ideas on wtf?