Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Arnhem, GLD | 1 |
| Los Angeles, CA | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Groodles
(@Groodles) reported
@ring Is user login broken?
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Mark Willwerth
(@MarkWillwerth) reported
@ring team? What happened to the people only mode? Sensitively level is not working for me. My plant and my buddy’s flag are asking. Thanks
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Dan Welter
(@Dan_Welter) reported
@ring I was wondering if I could get some help. I have a ring video doorbell that will go dead after about 2-3 days each time. I've managed power settings so this should never happen
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sugggafoot.🍫
(@hershey_heavens) reported
Soo my neighbor came out his apartment shooting & my dumbass ring ain’t catch it ! Wtf I was at another neighbors & heard gunshots & there is definitely shell cases on the ground but hey I guess I bought @ring just to scare folks because this camera not catching **** 😤😤
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💿
(@cdros) reported
@shayman @ring @Logitech Circle View doorbell appears to go offline in direct sunlight. :(
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David
(@dsgomez1) reported
from
Lake Mary, Florida
@ring I purchased the retro fit 5 piece bundle and was charged twice. Called you all and was advised to dispute with my credit card but they denied the dispute. Please help I do not want a extra $300 charge
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Kevin Scallan
(@ScallanKevin) reported
@MarkWillwerth @ring The worst thing @ring have done is remove the people only mode with automatic sensitivity. My camera’s are nowhere near as good without it
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Michele 💝
(@michele__02) reported
@ring I’ve had the doorbell pro for over working perfectly fine for over a year now. And in the last month it’s been going offline on multiple occasions. Nothing has changed on my end. What’s going on?
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Haz
(@Mr_H1980) reported
@ring On 22/5/21 you advised that you would help me as no solution was provided by the support team. 2 weeks on, you have provided NO help & you refer me back to the team that did not provide a solution. I’m sorry, you leave me no option but to change supplier
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Melissa 💉
(@FromRvaToLA) reported
@AgathaFry @ring I do reserve the right to hate her when she breaks into the trash.
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christopher
(@christo36114147) reported
@ring Terrible service give me a refund now.
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christopher
(@christo36114147) reported
@ring been waiting on my order over 3 weeks. Please help me.
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robert smith
(@dancastree6346) reported
@ring still no answer about the live view problem
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JR
(@supersnuka) reported
@ring your system for logging in on a new device is bonkers, like literally the dumbest thing I’ve ever had to do. Send myself a code from my old device? Oh you don’t have that? Ok spend 10 minutes on the phone with us for a code… wtf I’ll just go find another doorbell. #fail
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robert smith
(@dancastree6346) reported
@ring is there a problem with live view on ringdoor bell 2 ? its not been working all day in the uk
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