Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Detroit, MI | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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The Veteran Crusader
(@VeteranCrusader) reported
@ring is your system down again? Can’t go into live view or see device health again!
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John Green HNC, HND, BA, AC/DC
(@johngreenBA) reported
It's official Ring Video doorbell is more trouble than it's worth. @ring No amount of turning it on and off again is working. It just won't re connect. Every other device is working perfectly including a competitor's which is cheaper by the way.
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skinnyman
(@skinnyman) reported
@ring can’t access anything in the app. Are you down?
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~M.G.H.~🌟
(@mghjmh) reported
@ring Down again??? Seems like twice a week! #Unreliable
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SLB
(@slairdbrush) reported
@ring Did your servers go down again?
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Jason McFly
(@ChicagoMcfly) reported
@BrysonRitz @ring Yep app is down right when there are 2 break in’s in our neighborhood!
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OZ E
(@_OhhVee) reported
@ring Fix your ******* app
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Curls
(@curls4thewin) reported
Another day and @ring is down again.
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Alex Davis
(@AlexDavis91) reported
@ring Ring is down again...
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jamie madden
(@Jamielee223) reported
@ring customer service is absolute trash! 3rd time I’ve been on the phone with them because my doorbell has been useless since the outage on Tuesday. Was told they’d send me a new one, now they’re saying they can’t.
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WelliXL
(@WelliXL) reported
@ring since the outage my doorbell no longer sends notifications to my chime. Rebooted chime still no dice any suggestions?
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Alex
(@Real_Alex_Y) reported
@ring has your service gone down again?
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Ben
(@MebeSoco) reported
@ring unable to access my ring account via app, website is also down.
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QUENB
(@Justsaying008) reported
@ring No point. You wont approve posts regarding homeless or people clearly on drugs coming to your home stealing your **** at all hours of the night. Your neighborhood app has become purely about posting lost and found dogs. A complete waste for those who used the app for safety.
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Yesenia Moore
(@buttericanpecan) reported
@BrysonRitz @ring Mines not working