Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| New York City, NY | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Hutchinson
(@HutchMedia) reported
Hi @ring - yesterday there was a story saying that Smart doorbells are 'easy target for hackers' and now there is a huge outage which means no one can access their cameras. Is this merely a coincidence or should I be worried?
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Madison the Rottie. 🐾🐶🏁🏍
(@madisonsq05) reported
@DanHewitt_ @ring Ring down everywhere. Have they been Hacked!? Some say so.
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Bryce Johnson
(@synthenergy) reported
@ring my app isn't working, logging on the website doesn't work, and calling customer service instantly hangs up. My ring alarm system is offline, it seems. What's wrong with your service right now? This is not acceptable
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🅽🅸🅶🅴 ™
(@HogarthUK) reported
@kennaz1986 @ring Ring has a major outage at the moment
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Madison the Rottie. 🐾🐶🏁🏍
(@madisonsq05) reported
@ring @Rob_McInnis Let's hope the criminals don't find out. Do we get a discount for the time it's not working for ?
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keith
(@Top_Gooner68) reported
@ring is your app down as mine has stopped working I have no WiFi issues please advise
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Brock Meaux
(@brockmeaux) reported
@sready78 @ring Having the same problem. Was fine, then suddenly not. And I’m not able to reset and set it up again.
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Michelle Texas Belle
(@houstonbombera) reported
@ring Your phone number isn't working. Chat isn't working. App isn't working. No way to contact help.
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Jessica Garcia-Ruiz
(@_JessImTheBest) reported
@ring I was planning on getting products on sale this week but this outside is causing great concerns, I'm paying for this service that's supposed to give me peace of mind. What happens if there is an incident at my house and your system is down?
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In Cali
(@boydioro) reported
@jhellyer312 @ring It isn't working in my home either. They know it is down and are working on it. They have not given a timeline of when it will be fixed or even what is going on exactly.
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ᴀʟᴇxᴀɴᴅʀᴀ ♡
(@alexgeorgina_) reported
@ring my doorbell isn't connecting and my login details come up as "something wrong" .... help please?
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michael redditt
(@michaelredditt) reported
@swfrocha @ring It’s down major outage
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Brian Perkins
(@brian_perks) reported
@ring my app has been down all day, I uninstalled the app and now can’t even get back into my account. I pay for this service and it’s not working at all. I’ve had nothing but issues with your service.
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JerryBernholz
(@BernholzJ) reported
Absolutely nothing with my @ring doorbell is working now. Cant sign in to my account...cant get support...called the phone number and was told to call back later. Might be time for SimplySafe
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Marcus_1
(@huttersm) reported
@ring I only installed my ring doorbell 2 days ago and already experiencing server issues with the Android App (which hasn't been working for some 2 hours now). Please sort it out.
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