Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

Less
More

ring Hero Image

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 2
Chicago, IL 2
City of London, England 2
Nottingham, England 2
Manchester, England 2
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
Houston, TX 1
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1
Kansas City, MO 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • rohan_ghorpade Rohan Ghorpade (@rohan_ghorpade) reported

    @ring Thanks. Just spoke with your customer service for a camera issue and also got clarity on my location services question.

  • keananaho Keanan Aho (@keananaho) reported

    @ring You want me to private message so everyone else can’t see how bad your customer service is really three day I can understand a week or something but literally three days. Maybe treat your customers right and do what is right

  • hershey_heavens sugggafoot.🍫 (@hershey_heavens) reported

    Soo my neighbor came out his apartment shooting & my dumbass ring ain’t catch it ! Wtf I was at another neighbors & heard gunshots & there is definitely shell cases on the ground but hey I guess I bought @ring just to scare folks because this camera not catching **** 😤😤

  • Dan_Welter Dan Welter (@Dan_Welter) reported

    @ring I was wondering if I could get some help. I have a ring video doorbell that will go dead after about 2-3 days each time. I've managed power settings so this should never happen

  • Scott2Loudly Scott (@Scott2Loudly) reported

    @ring I will be happy to send you a video of me destroying the Ring piece of ****

  • quinno69 SJQ67 (@quinno69) reported

    @ring my camera hasn’t been recording properly. Last week it totally missed my sister taking her car away from the drive. Any help would be appreciated. Thanks

  • Mr_H1980 Haz (@Mr_H1980) reported

    @ring On 22/5/21 you advised that you would help me as no solution was provided by the support team. 2 weeks on, you have provided NO help & you refer me back to the team that did not provide a solution. I’m sorry, you leave me no option but to change supplier & go to google nest

  • Scott2Loudly Scott (@Scott2Loudly) reported

    @ring No thanks - have already wasted an hour with your utterly worthless “customer support” - I am throwing the thing in the garbage. Will NEVER buy another overpriced Ring piece of ****. Thanks - 100 better products out there for much less and no privacy issues

  • Allan_insight allan russell (@Allan_insight) reported

    Hi @Ring just updated iPhone IOS & the Rapid Ring app & now it's completely unusable for Voicover users, can you help? Nothing is readable on screen. #accessibility

  • sdfashionista3 Angel (@sdfashionista3) reported

    @ring Poor dog , Maybe he should have a doggie door for his house and a fence around the yard just in case it happens again

  • danieldarnell Daniel Darnell (@danieldarnell) reported

    Dear @ADT @Brinks and others: please stop coming to my home, ringing my @ring doorbell, and trying to sell me an alarm. Please. (This is my first tweet in 3 years - it's that bad)

  • evrimicozphoto Evrim Icoz Photo (@evrimicozphoto) reported

    @ring camera website is really slow if you filter by a date esp. if earlier. It takes FOREVER to filter, if at all. So useless.

  • laterAliGator26 Alicia in wonderland✨ (@laterAliGator26) reported

    @ring how do we fix the reaction time on your cameras! What’s the point of having cameras if they never catch anything!!! The reaction time sucks!

  • LeadPog POG (@LeadPog) reported

    @ring thats terrible. that flag needs retired. on the ground or in shreds...not much difference.

  • hot33331 Tobias Hoppenthaler (@hot33331) reported

    My @ring doorbell is offline again, for no apparent reason. Looks like I will have to reset it and then it works again for a couple of weeks. This SUCKS!

Map Check Current Status