Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
City of London, England 2
Nottingham, England 2
Kansas City, MO 2
Manchester, England 2
Bully, Auvergne-Rhône-Alpes 2
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Chicago, IL 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Barnsley, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • winapapaul Paul Mitchell (@winapapaul) reported

    @ring For 3 days! I know about the AWS outage which is fixed. What is this one and why doesn't it show on the link to just sent? Not good enough.

  • WLFHNTER David Silvas (@WLFHNTER) reported

    @ring My ring device keep going back and forth from being offline to online. It’s a mess plus can’t use live view.

  • seanwnelson Sean Nelson (@seanwnelson) reported

    @ring My stand up cams are saying streaming error still.

  • Doubledown1138 James Halford (@Doubledown1138) reported

    @ring seems to be down again??? That's the third time this week! All devices online but not communicating with one another. Doorbell not triggering chime, motion detection not working and can't access live view. Unacceptable.

  • hockeyfitz danny fitzpatrick (@hockeyfitz) reported

    @ring My cameras are in disarmed mode but still picking up motions, is this still down?

  • creedcrocsta Creedy ⚒ #GSBOUT (@creedcrocsta) reported

    @ring how can this still be an issue, been without live feed all day and last comms from ring was 10:30 this morning. What a circus 🤡

  • Mark_Becks Mark Beck (@Mark_Becks) reported

    @ring website says a lot of the issues are resolved. They are so NOT! I can’t connect to my ring camera at all. No streaming no alerts!! 3 days now fix this!!!!

  • LarryGineker1 Larry Gineker (@LarryGineker1) reported

    @ring Down again ....

  • ___R3TR0___ 👩🏻‍🚀🪐💫🚀🛰 (@___R3TR0___) reported

    @creedcrocsta @ring I’ve just asked the same question ridiculous it’s been down for 3 days. What are we paying for?

  • RobKingTV Rob King TV (@RobKingTV) reported

    @ring 3rd time this week system has been down just as you charge me for my annual service subscription! Also just as I ordered 4 additional cams for my father. What is the point in paying excessive amounts for your cams and services if they're inoperable?

  • AGingerScot Scott McLean (@AGingerScot) reported

    So my alexa routines still not working with @ring ? Is this to do with the service disruption ? Checked Alexa app motion sensors seem ok, but door contact sensors are not communicating with Alexa ? Rather annoying letting the dogs out and my outside lights don't come on ?!

  • ricardobeat Ricardo Tomasi (@ricardobeat) reported

    The AWS outage was really useful. Am returning my @ring doorbell today. I wasn’t aware that:

  • domboria Domenico Boria (@domboria) reported

    @ring Is there an ETA for a resolution to the issue? My doorbell is still not functioning

  • peilysoong Peily Soong (@peilysoong) reported

    @ring trying to set up my new light bridge. My light bridge can’t connect to my wifi. Get all the way to the point where the bridge is trying to connect to the wifi but it fails. Is this an issue with your servers?

  • winapapaul Paul Mitchell (@winapapaul) reported

    @ring My two ring battery cameras are still showing offline. I've tried restarting my router, taking the batteries out and resetting the WiFi connection. Nothing has worked. 3 days now!!!!

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