Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Melbourne, VIC 7
Frankfurt am Main, Hessen 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • 0xsterisq Ferucio❄️ (@0xsterisq) reported

    @AlanCourciere @ring My ring alarm is down too… since 1 hour

  • kimjongsurge Kim Jong Surge (@kimjongsurge) reported

    @_nataliecat @ring My dog just went APESHIT... Took 15 minutes to calm her down

  • i2bmiss Mary4Change (@i2bmiss) reported

    @ring when is Ring/Amazon gonna fix the app problem? Cust Serv is useless, besides not speaking clear English! read reviews in the app store. i have had Ring DB 4 yrs & Amazon has completely destroyed this product. am considering replacing with a competitor - grrrrrr 🤬

  • hcirk Rich Koehler (@hcirk) reported

    @ring your current commercial that includes the door chime causes my dogs to jump up and start barking like someone is at our door. Not good. Please fix your ad.

  • netside NO PEEKING IF TROUBLE SPEAKING (@netside) reported

    @ring FIX PLAYBACK 🥴🥴🥴

  • nv_chet CHET (@nv_chet) reported

    @ring had the device for 2 years 4 month and getting pink screen being asked to buy a new device ridiculous service and poor form.

  • SomeNorfolkGuy Alex Jackson (@SomeNorfolkGuy) reported

    @ring I cannot log back into my doorbell. It want a verification code sent to a phone number I no longer have, and I have never logged in on any other browser to get the code it suggests on your website. Can you help?

  • TaxiDriverDiary 🚖 Charlie's Taxi 🚖 (@TaxiDriverDiary) reported

    @ring products are ace . Trying to get in contact with them in nigh on impossible Very poor service

  • markmetz 🇺🇦Mr Mark🇺🇦 @MarkMetz@sfba.social 😎 (@markmetz) reported

    @ring Bye bye… you’re blocked, take your advertising dollars elsewhere let Elmo go down in flames.

  • areacode778 Pedro Palayok (@areacode778) reported from Edmonton, Alberta

    @ring down?

  • Sebago62 Tom Haight (@Sebago62) reported

    If you need to get support from @ring , you'll be connected to a call center in India where the noise level is so high, you have to shout to be heard, as does the representative you're speaking with. They couldn't resolve the issue, big surprise. RING SUCKS!!!!

  • Chris__Phillips Chris Phillips SJA OstJ (@Chris__Phillips) reported

    @ring Disappointed with the customer service, Spoke to a help tech and transferred me to a Technical team (waited 15+min) then spoke to them for 1 min then cut off. No call back.. spoke to another person who said they will call back… #PoorService

  • JbaumannD GaymerPlayer (@JbaumannD) reported

    @ring Thank you so much. I knew coming here would lead to the right answer. Btw those posts are still going. Every 12 minutes to several in one minute to one every 2/3 minutes. Who ever that person is needs "help" 😵‍💫 Have a good evening

  • randulo Randy Resnick (@randulo@fosstodon.org)🎷🎸 (@randulo) reported

    Many tech companies also do this well, among them @1Password @ring - I prefer to give positive reviews to well-done support than the other way round, useless griping about bad service. Although... I've been guilty of that in the past.

  • rwolnitzek Rick Wolnitzek (@rwolnitzek) reported

    @ring I can’t get past the account login on my new phone because the verification email does not contain the link that you think it does.

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