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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Newham, England 1
Port Orchard, WA 1
Morecambe, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • thomasFreader
    Tom Reader (@thomasFreader) reported

    @AlecBurnsGolf @ring Sometimes things go wrong, nobody is immune from system errors. How they respond in problem solving is the point at which disappointment might be justified.

  • Amanda234712
    Amanda (@Amanda234712) reported

    @ring My ring cameras are offline

  • comrademikey
    Mikey! (@comrademikey) reported

    @ring Hi. I changed my phone number now I'm completely locked out of my account. I'm based in the UK so the advice on your help page is not relevant.

  • JeroenPJS
    JeroenS (@JeroenPJS) reported

    @ring my video doorbell 2 suddenly has white stripes in the night footage. What could be the issue?

  • MikeBtt
    Mike Btt (@MikeBtt) reported

    @ring my doorbell went offline last night and ever since I’ve not been able to reconnect it to the broadband network. I have been onto @CommunityFibre but they can’t fix it.

  • ApeManitoba
    jack (@ApeManitoba) reported

    @ring non-functioning customer service. I’ve spent two hours two different days on the phone trying to get a clear answer on transferring an account. Information that’s contradictory and hard to understand literally. A good company bad customer service

  • sabucci_84
    Sabrina Bucci (@sabucci_84) reported

    @eddy_3y4 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

  • RickerDaniel19
    Daniel Ricker (@RickerDaniel19) reported

    @ring you have too many options for cameras. The app says newest or 2nd gen or newest model. Make the numbers more clear or help differentiate your products. Trying to choose and it’s way too complicated.

  • herb_legrand
    Herb LeGrand (@herb_legrand) reported

    Why is it with the setup of the Ring app, there is no option for the District of Columbia in the drop down for states? Yes DC is not a state but having to select Maryland isn't correct either. @ring

  • Rob_D_Wilkens
    Rob Wilkens (@Rob_D_Wilkens) reported

    @ring Okay - There was a lot going on yesterday and I was frustrated - I apologize for my reaciton - however, I resolved the issue by setting up a VPN. Without the VPN (using AT&T's wireless home internet service) it was failing,. Solved.

  • pumblechook
    Pumblechook (@pumblechook) reported

    @ring Your 4K POE Retinal Camera picture quality is not so great with very poor picture degradation when zooming in. Why did you bother releasing the 2K Cameras?

  • aka_carrie
    𝘊𝘢𝘳𝘳𝘪𝘦 🪬 (@aka_carrie) reported

    @hayes_wayne @ring I’m having this issue as well, it’s only started within the last 3 days, and I can see on here that other people have reported the same.

  • cranberryclock
    c r a n b e r r y c l o c k (@cranberryclock) reported

    @ring I’ve been giving it a thumbs down every day for the last month and a half.

  • lisadolgos
    GOPmom (@lisadolgos) reported

    @ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.

  • sabucci_84
    Sabrina Bucci (@sabucci_84) reported

    @drjeanne09 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

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