Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Kansas City, MO | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Petar - DirectTech🇬🇧
(@DirectTechYT) reported
@ContractorsPov @ring @MobileOpinions Nah **** that i hope he loses his job, thats breaking the good faith of being allowed in to your space unattended, im an electrician and ive been left in peoples homes while they were at work, i could never do this honestly. Customer has to be able to trust me.
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Benji
(@B3nn1n9t0n) reported
Come to the conclusion how unreliable @ring cams are. So frustrating with constant poor connection issues and stream errors. 8 cameras in total I have and I massively regret purchasing into the Ring brand. Once my protect plus is up I’ll cut my loses and go elsewhere.
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Jackie 💙
(@Jacsgers) reported
@ring There was a problem on Thursday night when Virgin Media was down for hours, we now can't get the doorbell working on wi-fi & we've tried everything.
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Taurus King
(@TaurusK20876209) reported
@ring please buy some @SimpliSafe sirens and copy them. Your system is good but sirens are very weak. Had a burglary last night and your sirens were whispering. @Simplisafe alarms are deafening. Seriously fix your sirens.
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Chris Atkinson
(@AckersStorm) reported
@ring hey so my ring doorbell is still sending me notifications of motion but the app says it’s offline. Any ideas?
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micleeso
(@micleeso) reported
@ring No I am not interested in problem solving. Unfortunate the product frustrated me to abandon it.
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JuAntonio
(@juan_antonio559) reported
@ring cameras STILL GARBAGE
-
Rena Brown
(@RnBMarketingDC) reported
@ring has the WORST customer service support online and over the phone. NO one whom I've spoken to could help me with a replacement order item from 7 days ago find where this order is. I've been on hold for 20 plus minutes and counting. #DoNotPurchaseARINGSystem #RINGSucks 👎🏾😡
-
🪴🪴
(@AintShit04) reported
@ring why do I pay for a subscription when the video won’t even open? The app has never sucked this bad 🙄🙄
-
Andrew Warner 🇨🇦
(@theandrewwarner) reported
from
Toronto, Ontario
@ContractorsPov @ring @MobileOpinions What the actual ****?
-
George Pemble-Vincent
(@CRO_Somerset) reported
@ring @leebennett Having the same problem here since the last update. I think there is a glitch on the app from the last update.
-
Zak Jakery
(@whitehershey_91) reported
@ring I’m over the 30 days. My “hardwired” camera didn’t even go down until well after the 30 days. So my question is….Will you as a company off an exchange so that I can actually get what is advertised as a true hardwired device?
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§Bergh44 #dWorldSummit pbxqu.wam
(@Bergh44) reported
@Mq2Oco @ring Completely speculating here, but maybe the thief had a device which disables electronics. That makes more sense to me than Ring just happening to crap the bed at the worst possible time.
-
Chris K
(@pteclairekid) reported
@ring @hollywoodffred Same issue, have lag and buzzing sound on live view/videos.
-
Michelle
(@chelzie) reported
@timchap24 @_One8Seven1_ @ring I reported this issue to them yesterday and they aren’t doing anything about it as of yet. Very frustrating that their developers released an app update without fully testing it. 😡🤬