Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Detroit, MI | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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igetthatchicken
(@LegendBMF) reported
@ring Lol cameras don't pick **** up more like a deterrent than anything
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Anthony Crawford
(@AntCraw) reported
@ring I had a similar thing with my ring floodlight pro capturing my children‘s firsts except none of them actually got recorded because well it’s been broken for 6 months and still waiting for you to deliver on your promise to replace
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sarah jones
(@SarahJones505) reported
If you get @ups deliveries, better get a @ring camera. Watched driver deliver 3 of 4 boxes, brought them right in, but bc he scanned the 4th delivered, @UPS told me too bad. Now I’m out the $ unless I can dispute charges. I’ll never willingly use them again.
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Nell1096
(@Eleanor37635475) reported
@ring need help and trying to get help is impossible. I've a new phone but you don't recognise its a new phone and telling me I'm not me when I am and no other options to reconnect Ring. Surely I can't be the first person this has happened to. Not at all happy.
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10xLogisticsExperts
(@Logisticsexpert) reported
@ring doorbell just stopped getting power and I have no time to figure it out. Are there people I can call to come and fix it or install a new one?
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Anthony Crawford
(@AntCraw) reported
@ring Was it that his ring product broken almost 6 months again, and you promised to replace it but still haven’t? No? Is that just me that that happens to then
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Anthony Crawford
(@AntCraw) reported
@ring I know! I know! It’s a ring floodlight pro in the trash can! Someone else also had theirs break under warranty 6 months ago and just got tired of broken promises to send a replacement? Am i Right? Am i?
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American Patriot 🇺🇸
(@ArmyVet97) reported
@ring Last couple weeks video is not being taken on my doorbell. Is there an issue???
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Wahidjon
(@wahidjon) reported
@ring All I want is to return the base station with built in eero and replace it with one without eero because of their bad connection and short wifi range, but they are giving passing me on to different techs for 1 month and counting…
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Gale Weathers, Top Story
(@danesaw) reported
@nick_cas90 @ring Don’t worry they’re here to help (missed three packages last month because ours was dead as a doornail)
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Sourabh Agarwal (He/Him)
(@SQLSourabh) reported
@ring can you help explain why your support team insists on account verification through a web link, rather than using the "Customer Support Verification " using a one-time code capability built within the App?
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Joey
(@vwrestlemania1) reported
@ring my 35% off warranty code is not working :(
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EVERY election is ALWAYS about SCOTUS! ALWAYS VOTE
(@elisabeth_ian) reported
@Ring You really have the worst customer service since @Amazon bought your company. The. Worst. Bravo.
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Anthony Crawford
(@AntCraw) reported
@Unexpectedendd @ring @ring_uk the guy in this video is you, the woman are new customers and I’m the wife, tired and angry at your behaviour after 175 days of letting me down
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Y.Stephens
(@octoberstinger) reported
@ring i have 2 doorbells. The 1 fartherest away never have wifi issues while the 1 closest is constantly going offline. Ready to throw it away. Just supper frus. Wasted money at this point!