Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Check Current Status
Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Slough, England | 1 |
| City of London, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
J D
(@ghostbuster9999) reported
@ring Another three hours on the phone, most of which was me listening to someone type. I am now told that the only solution is for me to stop using my device. Will anyone EVER help me?
-
Oli Mortimer
(@olimortimer) reported
Excellent, WiFi went down at 18:20 last night at work, and once again no notification from the @ring @ring_uk app to tell me our cameras are offline. Why is this still not a feature? It is still a HUGE security system flaw
-
scott kosman™
(@humantorch) reported
@ring I'm setting up my new alarm system and really disappointed that SMS is the only 2FA option. Any security system is only as strong as its weakest component and SMS is inherently less secure than TOTP. Any future plans to fix this
-
Scott
(@C3mtl) reported
@ring Your new 2020 video door bell with the integrated battery cannot handle the cold weather. The battery just drops out when the temperature goes down.
-
Allison
(@aleck1) reported
@ring Thank you. My brand new ring doorbell battery drains completely in couple weeks even when hardwired. I’ve called customer service. They agree something seems wrong, say I need to connect with advanced support. Can’t seem to get through to them for the help I apparently need.
-
John A. Procopio
(@John_P007) reported
@ring I want 2 say this is twice now your customer service let me down! I’ve been good customer & recommend your products 2 many people! This last agent was awful & U don’t stand by your products! Your customer service use 2 b stellar don’t know what happened, time 2 check Nest
-
Adam
(@iCAdam) reported
@juliemc13800149 @ring Have you had a refund yet? Same issue for me.
-
TREND SETTER ⭐️
(@coi_leray) reported
@ring I’m so annoyed with your service . I need a new camera system because ring isn’t NO HELP
-
Eda Gumush
(@cicekeda73) reported
@ring my second generation doorbell has stopped live view and isn’t working is there a problem
-
Jason
(@Ewephucinsuc) reported
@ring @ApurvaModessa Actually, just now having this same problem...
-
Dani Webster
(@dani_johanna) reported
Why did your delivery driver decide to enter my house to drop off my parcel @AmazonHelp? Who gave him the right to open the door?! It'd be bad enough if I was home alone, but I have a two month old baby! I've got his reg number and his face captured on @ring 🤬 @AmazonUK
-
Mike Horn
(@MikeHorn_Curls) reported
@ring Everything is buggy, alarm isn't working, live view isn't working everything is down.
-
Debb Bee66
(@DBee66) reported
@ring can someone help me. I just bought the ring video doorbell and I do not have the security screws.... I'm on hold right now with Ring 25 min still for representive
-
Jessica Palmer
(@PalmerJpalmer16) reported
@ring My security camera is not recording half the time. I’ve had about 3 package delivered in the last couple of weeks. The camera didn’t record or alert me when the person was right in front of my Ring! It didn’t record one of the 3 deliveries! Please help! #Security #Ring
-
Chris DH
(@wearysole4) reported
Getting fed up constantly having to charge my @ring doorbell! It's settings are on bare minimum levels yet we only get a few days before having to charge it up... We're at the 2 year old stage. Friends have had the same issue...
Check Current Status