Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Detroit, MI | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Ham and SQL
(@hamandsql) reported
@fallingrock @ring Use Zwave/Zigbee with Home Assistant... and integrate that with Homekit. You don't need Ring's hot garbage.
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TweeterPeasantFruitKace🌈
(@FruitKace) reported
Hey @ring why all the sudden won’t my door ringer stay connected? It never was a problem and now it’s constant. I paid a year in advance for a service that doesn’t work. And don’t tell me the cold does it bc the other cameras outside are fine.
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Doug Hansel - AA1UI
(@dhanselnh) reported
@ring Nope. That's not what we're talking about. There are multiple contacts to call. As you said "contacts" with an S. That's the problem. The other contacts are not being called before fire is dispatched!
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ion skrim
(@lceNineKiIls) reported
@ring **** you and your obnoxious *** chimes
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Rik van der Kemp
(@rikvanderkemp) reported
@ring my doorbell keeps losing WiFi connection. What could be the problem? I need to forcefully reconnect both the chime and bell before it works again.
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I smoked Elon Musks ____
(@CarlJShoemaker1) reported
@WeAreBlueCrew @ring Get off my Property Punk Go up the rod West one block, turn left and walk down the house with the flag pole goooood luck
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MDMD
(@MDabides311) reported
@WeAreBlueCrew @ring Tell him to get ******** off my property because I feel threatened for my life. If you get my drift.
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Ham and SQL
(@hamandsql) reported
@danalundon @SimpliSafe Take a look at my tweets about my recent @ring experience. That should help you decide. Support is hiding in plain site. "DM us" and then they never respond, and they ghost you, or they just argue. Not a good experience.
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Ham and SQL
(@hamandsql) reported
@ring So they want me to go back to front line tier 1 support at @ring yet again...in 3 days of total customer service hell. "Fill out this tier 1 form." This is what they hide from the public, in DMs. Does @SimpliSafe endlessly send people back to tier 1 after a major issue?
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xach
(@lizcoan4986l) reported
@merchant_bonnie @WeAreBlueCrew @ring Please if you could help my friends little puppy he needs surgery, its so sad i swear i have to get them help, the gofundme is in my bio thank you so much 😔 29715
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Esse Yeklig
(@EsseYeklig) reported
@ring Is the Ring service in Knoxville TN down today?
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Pauline McMillan
(@Pauline37696812) reported
from
Huron, Ohio
@WeAreBlueCrew @ring No room at the inn & you can **** yourself you sniveling sack of ****, you murdering SOB *****
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Bud DeF
(@BudDef) reported
Sadly, the @Ring does a better job of informing me of #crime statistics and occurrences than @councilofdc or @CMLewisGeorgeW4 does. Maybe because it's easier to bury your head in the sand than admit we have a problem.
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Astria (no checkmark arc)
(@Seven_AA7) reported
@ring I bought a plan but the system isn’t letting me attach it to my doorbell. It just keeps saying there was an error and to try again. I’ve been trying it since yesterday! Help!
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Richie Rees
(@rjrees) reported
@ring I am trying to share access to my ring devices and the options to do this on the receiving account don’t work, I tried to ring the support I ended up at a point I couldn’t continue from as the tones were no longer recognised. Poor user experience shocking customer support.
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