Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Check Current Status
Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Los Angeles, CA | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
keeley East
(@keeleyeast) reported
@ring please help - my old ring doorbell pro stopped working so bought a new ring video doorbell - can i transfer the subscription from the old doorbell to the new one? both ring products
-
Pat
(@KaypeeKay313) reported
@ring Having an issue with my order, called twice last week and still not resolved. I need assistance with another issue now, is there a way to escalate these concerns?
-
Will
(@willh21) reported
from
Seattle, Washington
@ring Hi, our Ring Chime isn't working. During setup, after we enter our wifi password, the light changes from flashing green to flashing blue and then it turns red. How can I fix this issue?
-
Dominica
(@DominicaShelby) reported
@ring I updated my ring doorbell yesterday with the app and now all my recordings have gone, not really a huge issue but I’ve paid for these months for them to save and the update has wiped them including my favourite’s. Seems like a waste of monthly money now
-
🇺🇸 Will ©
(@SirWill) reported
@ring I was saying the problem is wider than your status page mentions.
-
Tammi Jo 🌊
(@tammi_jo_) reported
Do NOT buy anything from @ring If your package gets lost by @UPS they will not help you. You will just lose your money and have nothing. They do not care if the carrier loses your package. Switching to @ADT monitoring today! It’s been real!
-
KJ49er
(@subieXtrek18) reported
@ring Is the app and website down?
-
John Brittaine
(@Hammertime4u) reported
from
Sawbridgeworth, England
@ring I have fully charged battery,perfect picture during the day,white/grey horizontal lines at night making it impossible to see any meaningful pictures,cannot be Wi-Fi issue as only happens at night,can the Ring team please resolve this ASAP,lots with same problem on chats
-
⚜🖤 ૐ Miss V ૐ 💛⚜
(@__MissV__) reported
Great now the @ring app is lagging, none of the cameras load nor does it recognize my device. I wonder if people can hack into and **** up accounts
-
Cylee
(@Cylee3Cylee) reported
@DARKMIRROR002 @ring they're not bad, all things considered. I can count with my hand how many times it have failed me in the years using it. But of course, you can argue that old system is more reliable, but that impression also comes with fact that you never monitor them like you would with Ring.
-
Katie Gleeson
(@kategleem) reported
@Crampo09 @ring Ours is all offline too!
-
Ali Hafiz
(@DrAliHafiz) reported
@ring suddenly unable to access live view on all my stick up cams or my video doorbell. cannot access "device health" screen for any of them either. control center only working intermittently. alarm system seems to be working, but all cameras are down
-
Jon Graft
(@JonGraftDesigns) reported
The @ring app is absolute garbage. I've had issues every single day. Either requiring me to logout & back in or I get a streaming error and told to "try again later". Also where is HomeKit support?
-
Christopher Standage
(@Christo63969999) reported
@ring Completely useless and inability to help. If an executive happens to see this, please DM. I'll be filing a consumer complaint with Texas AG
-
Tom
(@tlee213) reported
@ring saw ur recent tweet of the issue. I deleted the app cause I thought it was my app and tried logging in but it says for 2 factor “bad gateway” and “the operation couldn’t be completed”. Just letting u know
Check Current Status