Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nottingham, England | 2 |
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Chicago, IL | 1 |
| Slough, England | 1 |
| City of London, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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NSAalarms
(@NSAalarms) reported
@GhostbustersLDS @ring Might be a ghost, or might be an Amazon employee or hacker accessing your ring spy camera! 😱 Don't settle for mediocre security, contact us to get an end-to-end encrypted security system. The difference is as clear as a broken vacuum vs an actual proton pack! 👻🎒
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Viral Tweets
(@OnlyViralTweets) reported
@ring customer support is so terrible! I have 7 ring cams. When they work they’re great. But recently they’ve been failing and the customer support is zero stars. Like if you agree!
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Jeremy Holloway
(@The_Jeremy) reported
@Ring b4 requiring people to reset their passwords, how 'bout u fix your contact website so it doesn't generate trust certificate errors n Safari & Chrome? That'd b greaaaaaaaaattttttttttttttt.
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max hollen
(@biggmax81) reported
@ring cameras are absolutely ******* pure trash. Do not buy one. All @JeffBezos does is take your money and build **** ships to ride in. **** @ring
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Andrew Bjork
(@DrewwwBjork) reported
@ring, **** you for that Halloween ad. Get rid of the first couple seconds before it gives me a heart attack.
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Some people call me Maurice
(@sirjray) reported
Aaaand once again I came home to find a package on my porch and no @Ring notification of anyone being there 🙄 I know so many people love their camera doorbells but mine is trash smh
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Charly Foulkes
(@BULLY_DNB) reported
@ring my doorbell is starting to piss me off, will notify me when someone walks past and the camera works instantly, even shows a picture in my notification, but as soon as someone rings it, the app stops working. Fix this. And yes I’ve tried rapid ring app and it’s also trash
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leanne clark
(@leanneclark) reported
@FileTrekker @Skoolboyerror87 @ring I still have the issue despite multiple DM exchanges and a 50 minute call with ring earlier today. I had a firmware update Friday and it appears to be stuck in that cycle as it’s not restored. So frustrating. Oh…they did offer me a 30% discount to buy a new one #laughable
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Kimberly McKinney
(@mckkim) reported
@ring How are you going to have an outage since MAY 21st without a resolution? Customer service says “sorry”. An outage for almost 5 months, with out ab ETA, doesn’t make me confident in your product. What’s going on?!
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leanne clark
(@leanneclark) reported
@Skoolboyerror87 @ring Did you manage to get this fixed as my pro is not working after yesterdays update and manual set up isn’t working
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Andy Engin Utkan
(@enginutkan) reported
Ring @ring support is the worst. Stay away!
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HaligonianCanuck
(@HaligonianXP) reported
Searching the market to replace my @Ring Alarm system. Devices fail causing false alarms, poor customer service x3 yesterday. #HomeSecurity #DIYAlarm
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Prasanna
(@rampaadh) reported
@ring Hey Ring, My Ring Pro replacement device stopped working and Ring support is not acknowledging and refuse to solve it. Please let me know if you can help.
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tigerstangs77
(@tigerstangs77) reported
@ring what ******** does “sometimes the device doesn’t want to connect to Wifi”. How about you ******* make a product that does. Like what ********
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Creature_of_habit
(@Creatureofhabi9) reported
protection. Ive never experienced such profound failure of a product line. Only being able to disarm security with a phone sucks. @ring makes trash products and don't stand by what they make. I am highly disappointed and expect no response
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