Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 2
Chicago, IL 2
City of London, England 2
Nottingham, England 2
Manchester, England 2
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
Houston, TX 1
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1
Kansas City, MO 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • woody1878 Lesa Everton Jeffery 💙💛 (@woody1878) reported

    @sleepyblonde86 @ring Same here and all my Alexa’s not working either!

  • z_herer zherer (@z_herer) reported

    @sleepyblonde86 @ring It's a BT issue - contact them

  • sleepyblonde86 sleepyblonde86 (@sleepyblonde86) reported

    @ring Doorbell completely down over here in the UK. Internet provider is BT and no other issues with anything else, but ring is not working. The app doesn't say anything about any issues, which I believe it should especially if you know there are issues.

  • TheCarValeter David Harrison (@TheCarValeter) reported

    @writercliff @ring Same,deleted the devices and tried setting up again but no joy,can’t even login on your site

  • Shannon97440801 Shannon (@Shannon97440801) reported

    @ring my ring is saying device connected but on the app the wifi is still down. My wifi is completely fine on every other device in my home, I’m charging it to see if that helps, nothing has worked at the moment I would love for it to be back on soon if you could help

  • littleemze Emma 😘 (@littleemze) reported

    @ring our ringdoor bell not working at all. UK ..Newcastle upon Tyne what's the problem seems to be all over at the moment??

  • jasondh1972 Jason Hodgkinson 💙 (@jasondh1972) reported

    @qqxue @ring Same for me. All 3 ring devices offline but everything else is ok

  • Seanphilip_ Sean Philip (@Seanphilip_) reported

    @Amit_Shetye @ring_uk @ring BT issue, same on my ps5

  • Amit_Shetye Amit Shetye 💙 (@Amit_Shetye) reported

    @ring_uk @ring Are your services down at the moment? My Alarm, Security Cameras and Doorbell all are showing offline where as everything else in my home is connected and working. I tried to reboot the router but that too did not solve the issue. I am with BT.

  • writercliff Cliff (@writercliff) reported

    @ring all cameras down? I’m with BT in the UK. Is there an issue?

  • valplantpot val 🪴💙 (@valplantpot) reported

    Rubbish online service from @ring. Didn’t bother to help at all. Avoid

  • little_d83 Darren (@little_d83) reported

    @ring shouldn’t you update your status page to show an outage? Still shows all components as operational which isn’t the case.

  • pat19eighty5 Pat19eighty5 (@pat19eighty5) reported

    @writercliff @ring Mine too, since 12.30pm today. Reconnect steps don’t resolve the issue.

  • JohnJoh13915680 John Johnson (@JohnJoh13915680) reported

    @ring it seems you have a wide reaching outage - what is the ETA to fix the issue?

  • littleemze Emma 😘 (@littleemze) reported

    @ring mines been down since 9ish this morning.🤬

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