Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 4 |
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Charlotte, NC | 1 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Newman
(@ryantnewman) reported
@ring App down, website down, but your status indicator shows up?
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Lukas Medialook
(@medialook) reported
@ring There wasn't much assistance as problem left unresolved...
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Graeme
(@bigbrennan1) reported
@ring I wish the motion would pick up on my camera like that,Ive had a problem with my camera now for the last 3 months at least,I've spent 3-4hours on the phone to them,filled out all there online forms and got laughed at off one of their managers,#Ringdontcareaboutthesecurityofurhome
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Peter
(@pk31337) reported
@ring troubleshooting has been a nightmare and I'm no closer to getting a warranty exchange on a flood light, but have wasted enough time trying. I've had a plan on all 6 of my devices since I got and installed them, but somehow its not covered because of a bunch of 🐎 💩
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Eric Cannataro
(@EPCtherealone1) reported
@ring @amazon @JeffBezos bad purchase of ring product. cams are completely unreliable , hackable and they have lying representatives that refuse to verify an account outside an email address. i have the actual camera and mac address! violation of security
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Fra
(@FraHughes) reported
@ring looking for a bit of help. My ring doorbell is not allowing me to view any video, I constantly get a message saying streaming error and asking me to reconnect. Device health shows a green WiFi connection
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David
(@davidBehindAMac) reported
@ring When?? Cause clearly it wasn’t 5 years ago! If y’all need help, I can help! I can DM you my Resume!
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Brando
(@BrandohBrando) reported
@HoneySommelier @ring It looks like most online services are down.
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Lukas Medialook
(@medialook) reported
@ring One screenshot is from regular app and that can't connect is from the rapid ring (it used to work few weeks ago, sorry nice it stopped I've reinstalled the app and issue still exist)
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Brittany Conklin
(@BE_Conklin) reported
@ring I would like important notifications. What I don’t want is to hear about a chihuahua that escaped the yard. You can’t fix people
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Ultra MAGA_Great MAGA King🇺🇸🍊
(@Dbidak1) reported
@MillennialOther @ring Lol! Poor kitty.
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danny
(@danny_______) reported
@medialook @ring They clearly can't be bothered. Not sure they have even admitted the Rapid app is broken.
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Mitch Conner
(@mitchconner123) reported
@MillennialOther @ring Ring is the worst.
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Jeff Gray
(@jgray8413) reported
@ring why are video replays very slow to load today? I checked my internet speed and all is fine. Only when trying to load replay videos.
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Stephen Gardiner
(@chirp88) reported
@ring impossible to log into ring app on iPad. Fine on iPhone both running iOS 15.5. Same problem with Blink another Amazon product. Need better programmers? No problem with Tapo cams on either device.
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