Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 4 |
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
| Grayson, GA | 1 |
| Dowagiac, MI | 1 |
| Hailsham, England | 1 |
| City of London, England | 1 |
| Natick, MA | 1 |
| Creutzwald, ACAL | 1 |
| Rialto, CA | 1 |
| San Diego, CA | 1 |
| Toronto, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin H Liao
(@kliaoumich) reported
@ring with the AWS outage and our cameras and alarms being offline, how can ring guard against opportunistic burglars and insure security? System was offline nearly all day
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Nate Watson
(@nate4cb) reported
@ring Isn't it your duty to contact your customers by automated message to our numbers on file, rather than broadcast to the world our security is down? Glad I'm not one of your lawyers tonight.
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John Grant
(@JRGIII) reported
@ring I am still experiencing issues with app. States that alarm is offline but it is not according to the base unit. Am I protected tonight?
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Jason
(@Jason1112345) reported
@ring Ur cam is slow to load up and the new floodlight cam randomly decides to turn the lights on whenever it wants. I’ll be leaving to go back to @googlenest
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Michael Murphy
(@mrphy9) reported
@ring I bought an Arlo doorbell camera tonight and tomorrow I’m canceling my Ring service and selling the device. Shame on #Ring for not even sending a ******* email to its customers about the hours-long outage today. Your company is a ******* joke. Bye!
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UFOSully
(@UFOSully) reported
@GoBUFFUrself @ring If you rely on a multi billion Euro company to keep you safe then you've got more problems than an outage. Get a German Shepard. They almost never go offline. 🐕
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Happy Thanos
(@Grogu2021) reported
@ring @theblingfisher Customer: “Why don’t you NOTIFY customers of an outage?” @ring : “Hello, ‘F’ you Mr. Customer, here’s a BS response answering none of your concerns”
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Doc
(@DoctorMan) reported
@hqt__ @ring Don’t worry. Ring security systems are down because of the Amazon Web Services outage, so you won’t hear any pesky alarms at all.
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Michelle Mumford
(@micalou1973) reported
@ring Still not working
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Vince Mattaliano
(@vmwrites2266) reported
Wow, @ring . Only 10 hours of outage. That's real high tech.
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Lauriel Flowers
(@cocolatina16) reported
@ring @ring its 10:07 an I STILL CANT SEE WHATS GOING ON BECAUSE MY CAMERA NOT WORKING AN IM OUT OF TOWN
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Chuck Hawkins
(@Chuckishustle) reported
@ring is your app still not working?
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Katie T
(@TT46015816) reported
@ring Still down… can’t even log in the ring app.
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johnzjargo
(@johnzjargo) reported
@theblingfisher @ring Agreed. My immediate thought this morning was 'why won't they send out an alert.' Ten hours later, still down. This is unacceptable, @ring.
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Amanda Perez
(@Nazcahari) reported
@ring You know what would be nice? Telling your customers of an outage. I understand things happen, but I was trying to troubleshoot on my side for a while before I realized the problem was on YOUR END! I do PAY for your service. I know you have my info! An email would’ve been nice.😡