Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
| Grayson, GA | 1 |
| Dowagiac, MI | 1 |
| Hailsham, England | 1 |
| City of London, England | 1 |
| Natick, MA | 1 |
| Creutzwald, ACAL | 1 |
| Rialto, CA | 1 |
| San Diego, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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PeterRa33it
(@PeterRa33it) reported
@ring having issues with seeing my live view on my new Ring Doorbell 2. I’ve followed all the advice on the forum and signed up for a protect account but seriously considering taking it back for a refund. Please help!
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Meeka
(@msmeeka100) reported
@ring y’all customer service sucks. Trying to switch to a different email on the account and your representative Rhea was a complete jerk and not understanding at all. Your people have no compassion and was no help at all!
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justice4all77
(@justice4all77) reported
@ring Hi Ring, not getting notifications for any of my cameras on my iOS devices. On the latest iOS 15.0.1. Please help
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Prasanna
(@rampaadh) reported
@ring Hey Ring, My Ring Pro replacement device stopped working and Ring support is not acknowledging and refuse to solve it. Please let me know if you can help.
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Keith Dennis
(@Keith_A_Dennis) reported
@ring power went out and after coming back on out Pro Floodlight Cam is strobing driving our neighbors nuts. We are an hour+ drive away and cant turn it off remote. What the heck?! Glitch??
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Viral Tweets
(@OnlyViralTweets) reported
@ring customer support is so terrible! I have 7 ring cams. When they work they’re great. But recently they’ve been failing and the customer support is zero stars. Like if you agree!
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Bonnie Wilson
(@BSoSocials) reported
Hey @Ring Feels like a stupid question time. My doorbell camera has been fogging up in the overnight hours. My other cam (stick up) does not seem to have the same issue? Is there a trick to keeping it from fogging?
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karina
(@narkadel) reported
WTF IS RING PRO PLAN?? WHY DO I HAVE TO PAY IN ORDER TO VIEW WHAT THE RING CAMERA SEES?? WHY ELSE DID I BUY A RING CAMERA IN THE FIRST PLACE??? this is so dumb wtf r y'all doing @Ring ???
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ناصر النعيمي
(@MaZaGe) reported
@ring i I bought your products from #etisalat unfortunately I have very bad customer service
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Amaka Yvonne O
(@AYvonneO) reported
Not my @ring notifying me there’s “motion at my front door” TWO minutes after I walk in through it. All the technology in the world won’t help you if you live in a country where connectivity is poor.
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Lauren Sullivan
(@LaurenS84883274) reported
@ring major issue at the moment not getting any notifications all of a sudden even when the bell is being rang , this is meant to make you feel more secure when leaving your home and it does not even work, we pay monthly to record on your door bells and it doesn’t even work!!!!!
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mdm
(@mleny17) reported
@ring Hi I am having trouble connecting my chime
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Poqui nas
(@waldemar_diaz) reported
@ring Your equipment is a piece of garbage. I would never buy again from you or recomend your product. Sadly I wasted my money already with you guys. Never again
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Chuck Fink
(@finkchuck) reported
@ring Even though I received no help here either I was able to find out that Ring uses 3G cellular for alarm internet backup. This service is hosted by @ATT who is cancelling 3G Feb 2022. What are the plans for alarm backup after the cutoff?
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Some Average Guy
(@nvchad2) reported
@ring I believe it was just a momentary internet speed issue, most likely on my cell service side. It normally works very well.
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