Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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💀 Chat Radioactif 💀
(@radioactivecat) reported
Is .@ring having some kind of issue today, or was there a breach? I’m getting tons of repeat notifications, as well as ‘person’ notifications that are definitely not a person (mostly cars)….
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Phil Hodgson 🌐
(@phodg) reported
@ring Is there a Ring issue today ? Getting an almost two hour delay on sensors.
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christopher
(@christo36114147) reported
@ring been waiting on my order over 3 weeks. Please help me.
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Bart O'Kavenough
(@BartOKavanaugh3) reported
@Ty___Webb @ring My Eufy works pretty well and doesn't rely on someone else's server. It connects directly to my network and I don't pay for storage. Just an SD card.
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Russell may
(@Pow1971) reported
@ring New doorbell 4, will NOT connect or find 5GHz. Yes i changed the channel to 104! Returning as your support is poor!
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Kyle J Lopez
(@kylefromvista) reported
.@FedEx @FedExHelp a driver crashed into my fence today, caught on my @ring camera. Who do I contact for help repairing the damage?
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Shae Harding
(@ShaeJHarding) reported
@drwptac @ring I’m having the same exact issue @ring
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James Moore
(@jimkat77) reported
@alishaw_ @ring Why ask for this? Your status page clearly states there is an issue and you haven’t updated it since yesterday.
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Eric Kpakpo Addo
(@ekaddo) reported
@drwptac @ring I am on iOS 14.6 just restarted and same issue with @ring app crashing
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Shae Harding
(@ShaeJHarding) reported
@ring @ImCourtneyLynn Hopefully they can make yours work because they didn’t do anything for me besides tell me to call their 1800 number. Clearly this is a big issue as more and more are reporting the app crashing. Hopefully you’ll do something @ring
-
old woman
(@shaniat89456347) reported
@ring I sent one. Not that it’s going to help. You have stolen precious moments that are gone forever. Her funeral is Monday and all our last I love yous got erased BY YOU! WHY DID YOU DO THAT???
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Courtney Lynn 👩🏾💻
(@ImCourtneyLynn) reported
Hey @ring will there be a fix on the app soon? Just purchased a new ring bell and the app keeps crashing.
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Babs
(@lmnop88) reported
@ring Why is my base spontaneously going offline? Why isn't there a better app alert to notify me that its offline? Why does one have to be home to physically reset the base? What if I were on vacay in Europe?
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David
(@dsgomez1) reported
from
Lake Mary, Florida
@ring I purchased the retro fit 5 piece bundle and was charged twice. Called you all and was advised to dispute with my credit card but they denied the dispute. Please help I do not want a extra $300 charge
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Ty Webb 🇺🇸
(@Ty___Webb) reported
@greglilley5 @ring Something’s up, but they won’t admit the problem.