Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Detroit, MI | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
JEG
(@jay78guest) reported
@ring can someone help my with an error message on my devices and app please? Thanks
-
Drew
(@dcoaster) reported
@ring not a good look for sales on Black Friday when your entire system is down...
-
20Jan2021🌞💙
(@BJLass) reported
@jon_birk @ring Same here. Terrible products, terrible customer service. I have been trying to get a defective doorbell replaced for months.
-
Brett Gibb
(@gibber_16) reported
@Dclell Having the same issue, won't load up or says can't find my account @ring
-
The Cats Whiskers
(@chris_hedge1984) reported
@jhellyer312 @ring Mine's down too.
-
♫Zmuzik♫™
(@zmuzikpraDoocer) reported
from
Memphis, Tennessee
Kinda regret getting a new ring device being that today their app is Down! @ring ! This really sucks! Hopefully they will give a credit on the monthly price!
-
Jon Birk
(@jon_birk) reported
@BJLass @ring I’ve had ok customer service. They just can’t seem to fix the problem permanently. Give it a few hours and the same problems. Even replaced the device, same problems. It’s just a garbage product.
-
Dani Dolo
(@Dani_Nicole) reported
@ring GET TOUR **** TO WORK
-
Marco Toscano
(@marcot76) reported
Hey @ring how about tweeting to everyone that your system is down and save hours of aggravation for your customers trying to trouble shoot their network! You are replying to complaints that its down, how about a public post!
-
DEVANG PATEL
(@crifever) reported
@TheReelJerstin @ring I am in the same boat. Terrible first impression with @ring
-
Kevin McNulty
(@RogerLinus815) reported
@jhellyer312 @ring Same issue here.
-
Turn it up to 11....
(@Jackanakanory) reported
@ring what’s going people? Tried to set up an account on the App and keeps failing at the password stage. I’ve tried the live chat 4 times and no one replies and tried phoning and it rings twice and cuts off?!?! Any help please?!?
-
20Jan2021🌞💙
(@BJLass) reported
@ring @ezekiel_rdrgz Your app is down, that is what is wrong. It has been HOURS.
-
Daniel Gwilt
(@realgwilt) reported
@ring can you confirm whether or not video from cameras and ring alarm monitoring is still working? Is the outage just related to app access?
-
Dave Prowitz
(@TheRopesGuy) reported
@ring unfortunate about the outage, but at least now I know it’s not something I’m doing that’s preventing me from setting up my cam.