Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

Less
More

ring Hero Image

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 2
Chicago, IL 2
City of London, England 2
Nottingham, England 2
Kansas City, MO 2
Manchester, England 2
Houston, TX 1
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Caperfamily joe blow (@Caperfamily) reported

    Why does @Ring #customersupport maintain that they have no indication that their doorbells are not working with the new version of @Apple app? Social media is alive with people having this problem. Wakey wakey #DingDongs #DingALings

  • WelliXL WelliXL (@WelliXL) reported

    @ring since the outage my doorbell no longer sends notifications to my chime. Rebooted chime still no dice any suggestions?

  • pstanlick ᗯEᒪᗪᗯIᖴE (@pstanlick) reported

    @ring is live view down again?

  • _OhhVee OZ E (@_OhhVee) reported

    @ring Fix your ******* app

  • VeteranCrusader The Veteran Crusader (@VeteranCrusader) reported

    @ring is your system down again? Can’t go into live view or see device health again!

  • Nekos_For_Life Neko's For Life (@Nekos_For_Life) reported

    @ring beginning to question what I pay you people for. Cameras suck, service sucks always down, and even when everything is working “perfectly” these stupid cameras miss anything and everything actually important. Oh but a leaf blowing in the wind 200ft away gotta record that

  • skinnyman skinnyman (@skinnyman) reported

    @ring can’t access anything in the app. Are you down?

  • buttericanpecan Yesenia Moore (@buttericanpecan) reported

    @BrysonRitz @ring Mines not working

  • nicolejohnson92 nicole johnson (@nicolejohnson92) reported

    @ring I’m having problems again this morning with watching the videos and live view? Has it gone down again? Thanks

  • mghjmh ~M.G.H.~🌟 (@mghjmh) reported

    @ring Down again??? Seems like twice a week! #Unreliable

  • ChicagoMcfly Jason McFly (@ChicagoMcfly) reported

    @BrysonRitz @ring Yep app is down right when there are 2 break in’s in our neighborhood!

  • johngreenBA John Green HNC, HND, BA, AC/DC (@johngreenBA) reported

    It's official Ring Video doorbell is more trouble than it's worth. @ring No amount of turning it on and off again is working. It just won't re connect. Every other device is working perfectly including a competitor's which is cheaper by the way.

  • Byron_A_Melton Byron (@Byron_A_Melton) reported

    Yes the app is down, I went to the @ring website and can see all of my camera just fine.

  • AlexDavis91 Alex Davis (@AlexDavis91) reported

    @ring I currently have a ticket open with engineering after being on the phone for an hour and half yesterday. My base station does not correctly fail over to cellular back up. We are close to switching providers with how poor the "security system" has been performing recently.

  • HashbasherMine HashBasher (@HashbasherMine) reported

    @ring @AlexDavis91 Ring doorbell is down again since an hour of two, the Netherlands. No notifications, Not even when app is open.

Map Check Current Status