Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 2
Chicago, IL 2
City of London, England 2
Nottingham, England 2
Kansas City, MO 2
Manchester, England 2
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Barnsley, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • SirWill  🇺🇸 Will © (@SirWill) reported

    @ring Fix your website and I might like it again. Can't access from work, and IT says it is coming from your side. 'Not acceptable' It is a Ring problem not out network problem.

  • jpkADK Jenny (@jpkADK) reported

    @chanwork @ring Hi all, I have been having this exact issue with my Ring stick ups ever since I updated the app. It happens on both stick ups, my front doorbell still works. Hope this helps? Did you all figure out what was going on?

  • MyWanderingEyes Pat Barba 1941 (@MyWanderingEyes) reported

    .@alexa99 .@Amazon .@ring obviously the Alexa & Ring apps don't talk well with #Android phones & #Google Play Store... **** all of you....

  • DeCroJo Joseph E.Cronin (@DeCroJo) reported

    @ring I purchased a ring camera on Amazon on June 29, 2021. It worked until recently but now has to be reset everyday and then will only work for a hour or so then goes offline. I spoke with the customer support and they have to approve it's bad.

  • fabMckron fabmcron (@fabMckron) reported

    @ring Love the customer service. Had an issue with our spot light cam and customer service sent us a new one right away. Will be installing more cameras around our property in spring. Wanted to make sure it works in our harsh Ontario winters. No complaints

  • arvorst alma vorst (@arvorst) reported

    @ring I give up and the rings are headed to the trash. It only records people motions and ignores 30 pound raccoons messing with my cat. Tried support and reached out numerous times before but this is the end.

  • ap93xx ash💕 (@ap93xx) reported

    @ring is live view down?

  • Caseanmel Get busy living not hating…… (@Caseanmel) reported

    @ring Also the zero customer service when there is an issue….no one to help and all troubleshooting needs done by the homeowner who could be an invalid….poor altogether.

  • zubinanary Zubin Anary (aka 1FastEV) (@zubinanary) reported

    @ring Any chance you can support 1080P/60 with HDR for the video? Having crust videos with plenty of details to turn over to a police officer is great for help an investigation. 24 or 30fps doesn’t cut it any more.

  • SimpliSafe SimpliSafe (@SimpliSafe) reported

    @mapeducate @plugusin @ring We're so sorry to hear this! If you change your mine, please reach out as we'd love to help get your sensors installed securely and get more info on your service experience.

  • DeCroJo Joseph E.Cronin (@DeCroJo) reported

    @ring I would have to drive 100 miles to my beach-home and then go through all of the trouble shooting so they will agree that it is defective. I am positive it is defective. Why would it suddenly stop working? Not fair and poor customer support.

  • MyWanderingEyes Pat Barba 1941 (@MyWanderingEyes) reported

    .@ring .@alexa99 .@amazon OK the crap #Ring mobile app is down AGAIN, AGAIN, AGAIN. what a piece of garbage & the next time #Amazon sends me a potential Ring customer with a Q, I will tell them what I really think..Gonna uninstall & install again..

  • ScrutinySteve Scrutiny Steve 💚💙😷💜 (@ScrutinySteve) reported

    @ring Erm... 🤔 Someone reach out to me to make sure that I'm doing ok when I've been feeling down

  • iLLsarcasm αℓαиα (@iLLsarcasm) reported

    @ring Hello. We were set up with a new wifi yesterday. Under Device Health, my Ring does not show reconnect wifi nor change wifi network. It’s a first generation Ring. I need to put the new wifi on here. Help please.

  • DeaksDeaks Hannah Deakin (@DeaksDeaks) reported

    Poor delivery from @YodelOnline for my @ASOS parcel today. Looked at the @ring doorbell, knocked once on the door (lightly) and left the parcel on my doorstep before walking off. Parcel is open and soaked and the best bit...I was in! I just didn't know as he dropped and ran!

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