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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
New York City, NY 4
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Chicago, IL 4
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • GarethCreative
    GarethCreative (@GarethCreative) reported

    @ring Over £200 for a door bell and it doesn’t last 2 years!!! 5 years i would be fine with but when a button breaks and you do not even have a fix is shameful.

  • MarkLew66633343
    Mark Lewis (@MarkLew66633343) reported

    @ring Just had a Pro installed. It has sufficient power, good WiFi, it completed an internal software update and goes offline. I have reconnected WiFi, reinstalled the device, same result, it works, updates software then doesn’t. Frustrated, please help

  • ModerateCa
    RM- RadicalModerateCA - We Did It! (@ModerateCa) reported

    @SANJOSEMAILMAN @ring No insider trading tips here...so **** off!

  • bkjones
    Brian K. Jones (@bkjones) reported

    @ring - your site says the floodlight 2-pack is $80 off today. It’s not. I quoted it at the same price a month ago. Please fix.

  • ParsLeesOrse
    Pars Lee Sorse (@ParsLeesOrse) reported

    @ring Guys, why has the pc app for win10 stopped working? Can't login. Saying password wrong yet I am connected on the android app.

  • CatalinBridinel
    Cătălin Bridinel (@CatalinBridinel) reported

    The way @ring doesn't ring during a aws outage is ridiculous. I understand why it wouldn't record of it's offline but the bell and chime are always connected. Why won't it just... RING?

  • ghostbuster9999
    J D (@ghostbuster9999) reported

    @ring I’m still waiting for any kind of support. This makes me very nervous about placing the security of my family and my home in the hands of Ring. Will anyone EVER help me?

  • DwayneSDavis
    Dwayne Davis 🌊 🌈 (@DwayneSDavis) reported

    @SANJOSEMAILMAN @ring If she was in distress, I would help her. If she wasn't in distress I would drop a bucket of pig's blood on her head.

  • BigChetSmith
    Chester Smith (@BigChetSmith) reported

    @ring ring's help is useless. I am trying to change the detection fields for a floodlight camera but my ring app does not have the buttons described online. Can anyone help?

  • therrera441
    TOM-E (@therrera441) reported

    @ring your cameras are absolute garbage. Tell me how someone was able to break into my car and literally open up every door going through my ****, and the camera picks up absolutely nothing, just my car doors being open after it was all done? what in the absolute ****

  • kade6767
    Mitch ™Ⓜ️ (@kade6767) reported

    @ring We received an order that was ordered in error. It never should’ve been ordered and need to return it and missed mailman to refuse delivery so it’s not working on website to initiate a return

  • stephaniecm1988
    Steph M. (@stephaniecm1988) reported

    @ring just spent an hour waiting for advanced tech support since my Ring 2 went offline two days ago and won’t reconnect. Was told no one is available to help me.

  • kaigradert
    Kai (@kaigradert) reported

    @Haje .@ring just required me to sign in to unsubscribe. Then when I was signed in, they required me to enter my email before unsubscribe. Terrible UX. Don't do that. You will end up in the Spam folder instead.

  • arleenmcwillt
    Arleen_2015 (@arleenmcwillt) reported

    @SANJOSEMAILMAN @ring Guess that look of dismay stays, I don’t open my door to liars/cheaters/thieves/ the likes of her can go on down the road

  • vanessajbarrett
    vanessa barrett (@vanessajbarrett) reported

    @ring thank you!! we have lots of windows and doors but don’t need more than one keypad and don’t need an indoor motion sensor. debating an outdoor camera but was hoping someone could help with customizing a package that won’t break the bank?

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