Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie Gee
(@rmg1011) reported
@ring Hope you can sort out the problem! I depend on the Ring app working.
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K7KE
(@_K7KE_) reported
@ring With all due respect your are going down a slippery slope. Will you celebrate native Americans next? What about Hispanics, etc. What you are doing is looking more and more like a publicity stunt.
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Nolan
(@beers_nolan) reported
@ring Why does the app keep crashing? About once a week for the last month it says "error trying to connect" then i usially have to delete and reinstall the app and restart my phone then it will sometimes work then.
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Nyxi
(@MsNyxi) reported
@Siefe @ring Holy. ****. 👀
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ALM.
(@ILovemyCuba) reported
@everydaytrucker @ring What are the odds of that happening, just like when Randy Johnson killed that bird with a wild pitch, what a bad luck. R.I.P 🙏
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Sekou Lewis
(@SekouLewis) reported
@ADT @ADT lies. Your equipment doesn’t work. 2 faulty cameras and no replacement. Yet I’m stuck with broken equipment for 3 years. Thanks @Ring for working, at least I know you work
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Darren Scott 🐝
(@Darrenjs68) reported
@ring How lucky was she. The glass should be safety glass that low down.
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THE KING
(@BaronCorbinWWE) reported
@Siefe @ring **** you are big time haha. I needs to happen!
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Dora Milayyyyeee
(@well_2bHonest) reported
@ring I've had my doorbell charging since 3pm. It's 8:26pm and it's still showing 5% battery, after a reset. What's the problem??
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Andrew Tweed
(@bigtweedy77) reported
@ring Hi. I've just received a replacement ring doorbell and the app states my plan is no longer linked to my device. I can't find a way to link them. Can you help?
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Merisha Stevenson
(@MerishaSpeaks) reported
@ring my doorbell chime is flashing blue and isn't connecting / working. Please can you help?
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كوليت
(@mcintoshc16) reported
Anyone else having an issue with their @ring doorbell again! Not able to see live views...again!!!😡😡
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Archie Andrews
(@ArchieAndrews85) reported
It’s fun to check in on the companies that didn’t get an offer on @ABCSharkTank but watching all 5 shark pass on @ring at a $7m valuation only to be acquired by Amazon later for A BILLION DOLLARS has to be the biggest **** up in shark tank history. That’d be a 143x return haha.
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Andrew L.A.
(@andrewlaoficial) reported
-Me: Hi, my camera is off-line -Customer service: 1-Did u lose power? 2-Is the device defective? 3-Push the button Me: Climbing ladder all the time to fix that is your @ring solution? Sounds very simple for u
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bisquiat 🇺🇸🏳️🌈⚛️😷
(@bisquiat) reported
@ring Listen, just FIX IT and I’ll know when the app is upgraded. DMing doesn’t let the rest of your @ring users know about this issue. #Ring #RingCam #SpotlightCam