Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Mönchengladbach, NRW | 6 |
| Berlin, Land Berlin | 6 |
| Köln, NRW | 5 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| New York City, NY | 4 |
| Arlington, VA | 4 |
| Los Angeles, CA | 4 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Kingston upon Hull, England | 2 |
| Chicago, IL | 2 |
| Pittsburgh, PA | 2 |
| Loveland, CO | 2 |
| Blue Springs, MO | 2 |
| Essen, NRW | 2 |
| Charlotte, NC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Holmes
(@chrisholmes50) reported
from
Southend-on-Sea, England
@Ronn426 @ring I’m in the UK here and mine is not working
-
LEO Supporter
(@NinaGottschalk2) reported
@ring Fix it!! The continual outages are ridiculous! We are paying for a service we are not getting.
-
Craig🥇🏆
(@CraigLUFC77) reported
So @ring seems your whole bloody network is down.. any news on this bedn fixed soon.
-
R. Scott Troutt
(@JonesboroAtty) reported
@RScottTipton @ring AWS apparently is having an issue. It isn't just your security system; half the internet is acting up at the moment.
-
ShawnNDewey
(@SNDMacgargle) reported
@ring We got our first Ring product in 2019 and since then have purchased a second system for our backyard and this is the very first outage we’ve experienced in my area (coastal SC) so I’m not mad at all but really hope it’s up before bedtime….
-
Felicity Smoak
(@6thGreekLetter) reported
@ring whatever yall did to the app ... FIX IT!! Nothing is loading. NOTHING!
-
Titi
(@TitiRGlitz) reported
@Heather73072259 @ring I’ve had it for years and never an issue. There doesn’t need to be a mass text or email, they announced it on Twitter and their website
-
Mike Belobradic
(@MikeBelobradic) reported
@KimSchuss Yes. I the the app updated and now it just spins on loading dashboard. Wi-Fi and data, same thing. @ring please fix this
-
Brandan Purcell
(@BpPurcell) reported
@ring Are you going to be responsible for someone robbing my house while you are down or should I just switch alarm companies
-
D'Enise Arabella Qi'ra Daenerys Targaryen Trikru
(@NVGhost005) reported
I have a #Ring @Ring doorbell so if you are experiencing outages they've got a notice up that it's due to Amazon web services being down
-
HoodPolitics
(@4andNem) reported
@ring Ring needs to fix this, I’ll never forgive a security company for not holding up their end of the deal. Totally unacceptable
-
Mirela
(@LeteaMirela) reported
@ring It's 00:20 in The Netherlands 🇳🇱 and still not working. I am not going to sleep until the system is back on track!!!! Hope is soon because this is getting outrageous after 9 hrs!!
-
Andy
(@Andydvs) reported
@ring any update on the issue being resolved I’m trying to see if my packages were stolen and obviously the day they say they delivered and they are not there is the day I can’t see any footage of my cams
-
Biff Wiff
(@2to1270) reported
@ring my cameras are not working still. What is going ok? Can you help please?
-
Mirela
(@LeteaMirela) reported
@luismanueltea @ring Here in The Netherlands 🇳🇱 is not working. I know also in Romania 🇷🇴 is not working...so i think is worldwide 🌏