Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 3 |
| Los Angeles, CA | 3 |
| Dublin, Leinster | 2 |
| London, England | 2 |
| Chicago, IL | 1 |
| Sydney, NSW | 1 |
| Saint Paul, MN | 1 |
| Oconomowoc, WI | 1 |
| Florence, KY | 1 |
| Santa Clara, CA | 1 |
| Radzymin, Województwo Mazowieckie | 1 |
| Washington, D.C., DC | 1 |
| Oldham, England | 1 |
| Newcastle upon Tyne, England | 1 |
| Elk Grove Village, IL | 1 |
| New York City, NY | 1 |
| Newmarket, ON | 1 |
| Arroyo Grande, CA | 1 |
| York, England | 1 |
| Chelmsford, England | 1 |
| Panama City, FL | 1 |
| Reading, PA | 1 |
| Safety Harbor, FL | 1 |
| Camberley, England | 1 |
| Royal Oak, MI | 1 |
| San Francisco, CA | 1 |
| Herndon, VA | 1 |
| Santiago de Querétaro, QUE | 1 |
| Philadelphia, PA | 1 |
| Plainfield, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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kayr7
(@kayr71) reported
@ring does it make sense to use a ring floodlight on a two story house on the roof looking down a slope plot?
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iano
(@ianostaana) reported
@ring Two stick up cam cannot connect to wifi after a power outage and needed to be reset manually. My other two cheap Chinese made cam are working without any connection problems. Thoughts?
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Colin Campion
(@ColinCampion) reported
@ring any advice. I called today saying the person detection was not working on the filter. I was told it is probably a feature coming on the future. When I get home it now works but I get no notifications. Nothing has changed and all devices do not notify. Help
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🇺🇸Anna Clark 🇺🇸AlwaysMAGA🇺🇸
(@ManiaMaiden) reported
@ring My husband got me 2 ring doorbells for Christmas and they have been nothing but a pain !!!! We constantly have to disconnect the electrical wires. It sounds like they might explode our doorbell. Is there any solution? 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺 Please help 😩
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Chris Oxley
(@chrisoxley9) reported
@ring @ringuk The ring doorbell 3 was bought as a present at Christmas....what an absolute pile of Pooh this is ...the live feed hardly ever works or takes ages to connect... The "person detected" is that slow at sending notifications the person has gone when I get to the door.
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Cheezy McWang
(@CheezyMcWang) reported
.@ring I contacted your phone support and they were able to advise me of some extra steps which resolved my issue. Thank you for your prompt reply.
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Bluey
(@AndyBluey) reported
@ring is there a fix to get my chime to connect to my WiFi. It isn't connecting and given the amount of posts I've seen on forums relating to this I was wondering if you had a solution yet?
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Jasko425
(@JaskoH1) reported
@ring so is this how you take care of first time customers so I am@returning my 500 Purchases wow laughing at my wife’s face by your customer employee **** you
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Jasko425
(@JaskoH1) reported
Come on @SHAQ @ring really bro check out there customer service you are better then this I was laughed for asking why I was charged for something didn’t make sense and I heard them talking **** since all this is being recorded message me but wow no way you support this
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RGibs
(@munche2008) reported
Definitely won't be continuing to use @ring . There has to be a better way to verify without all of this riggamaroll. We never had this issue with @ADT
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Alun
(@Alun00414393) reported
@WeeKett_UK I'm sorry but your kettle is not fit for purpose 2nd kettle and it's still disconnecting from the WiFi why? We have a @ring that's outside and stays connected our hive has no problem all alot further away from the rooter
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Tahnit
(@Tahnit) reported
@TwitchGMT @ring Wait..... you CANT adjust exposure!? This makes the camera completely useless in just about every situation. Wtf @ring
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Good Morning Tristram
(@TwitchGMT) reported
@Tahnit @ring Yeah. It's always had exposure issues. Motion detection only kicks in when someone at the door, but not more than a foot away. Tried to fix it today, and they told me no way to change exposure. 5$ webcams are better lol
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Andréa Christofides (Andy)
(@andydoeshair) reported
@ring Hi, you kindly replaced my faulty doorbell that ended up with water inside the lense, however I'm now having issues with the new one...it will not tell me that anyone has pressed the doorbell...please help!
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J D
(@ghostbuster9999) reported
@ring Another week goes by with no help. This time, I get a form response about a completely different issue than what I’m experiencing. Now I’m being ghosted. I’ve been patiently waiting for help since November but the ignoring continues. Does Ring actually care about my security?
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