Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • CeejTankGaming 🎃Ceejtank🎃 (@CeejTankGaming) reported

    .@ring the motion zone on my spotlight cam seems to have shrunk since I've installed it. It now no longer covers my full driveway, where before it covered the entire yard. Can I get some help with this?

  • ROBOTNDISGUISE The Don Of The Dead (@ROBOTNDISGUISE) reported

    @ring i cant log into my account because the two factor authentication isnt sending the email verification code im virtually blind right now help!

  • misterbeezz This user has disputed your claim. 🇺🇸 (@misterbeezz) reported

    @ring @RingSupport Hey please help, I am unable to login with my correct info after password reset, your support team is clueless as to whats happening

  • wirenut595 Wirenut (@wirenut595) reported

    @ring My ring stick up WIRED was having an identity crisis and thought it was a BATTERY camera. So I decided to "fix" that. Big mistake! The people only motion setting was working quite well when it thought it was running on battery. Now, the "people only" setting is useless

  • MuellerCory Cory Mueller (@MuellerCory) reported

    @ring is your system down again?? I can’t view my cameras. I have had ring for only a couple months and this happens constantly. Really thinking about another system as this point.

  • EyesSaySo Me (@EyesSaySo) reported

    All of my @ring videos from around 12:15-12:45pm EST are not loading/not found on the server no matter if I use the app, website, or Windows 10 app. Yet another problem there? #ring

  • KateCornell Kate Cornell (@KateCornell) reported

    I’ve been extremely disappointed in my @ring doorbell. I have had constant battery issues and now I can’t get a live feed, no matter where I am. I originally had the thing hardwired into my existing doorbell, but support told me that was part of the problem. What a waste.

  • Stickytarts SewSmart (@Stickytarts) reported

    @ring our floodlight cam has only been up a couple of months, now the light doesn't activate in dark when motion is senses. I need help to fix this without accessing the camera as a. I don't have a ladder, b. The height would be dangerous.

  • garryboy11 Garry (@garryboy11) reported

    @ring another major outage by any chance? No notifications and can’t live view via app

  • kmkstuff KMK (@kmkstuff) reported

    @ring Hey @Ring, why is your customer service so poor? For 2 weeks we've tried to get a prior owner's affixed Ring cameras in our new home transferred to us, or at least shut off. You guys ever heard of privacy? Responsiveness? Our state Attorney General is our next step.

  • AndyHenson76 Andy Henson (@AndyHenson76) reported

    @ring I'm having problems contacting to my 3 camera's constantly trying to reconnect but to no avail! Can you please help me with this??

  • EjayRussell Ejay Russell (@EjayRussell) reported

    I guess its not enough that @Ring puts out a garbage product that only works as it should 50% of the time, but they wont even address customer concerns regarding their BS policies. #nosupport #garbageproduct #evenworsecustomersupport

  • Nikitaleiighx 🌈Nikita (@Nikitaleiighx) reported

    @ring is there a current issue with live view? My camera isn’t picking up motion detection or isn’t letting hire live view ..?

  • MikeHorn_Curls Mike Horn (@MikeHorn_Curls) reported

    @ring live view not working on multiple cameras.

  • AthenaNRose Athena Rose🌹 ✨ (@AthenaNRose) reported

    Does anyone with a #security #system ever have problems like us with @ring ? Our camera sometimes don't record and we are standright in front of tge camera. No device problem etc..

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