Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Manchester, England 2
Barnsley, England 2
Bully, Auvergne-Rhône-Alpes 2
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Toronto, ON 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Meganreannex Meg (@Meganreannex) reported

    @nephrolithiasis @ring @ring_uk Yes extremely annoying! It’s asking me to factory reset all my sensors too but I’m going to struggle to get them down.

  • elizabethmwelch Liz Welch (@elizabethmwelch) reported

    @ring When will Ring be back up and running? It has been down all day but no acknowledgement found. Cant get on web or app

  • MurrayDillon MurrayDillon (@MurrayDillon) reported

    @lorraineareed @ring It would be good if they posted that there is an outage. But @Ring are not ultimately responsible as it’s a Amazon Web Services (AWS) affecting a number of companies/ Services.

  • KazD1978 KD (@KazD1978) reported

    @craiggardner373 @ring I'm having issues too. It happened last week when we were on holiday too. Not much good when you install a camera system so you can see who's coming to your door when your away, and it's not working! If you hear anything from Ring can you please share their response 🙏

  • nephrolithiasis Eric Wilkinson (@nephrolithiasis) reported

    @Meganreannex @ring @ring_uk Oh. It’s down again.

  • ClubClassicsMD Club Classics Disco (@ClubClassicsMD) reported

    @ring what happening !!! All cameras and alarm down for 5 hours now !! Sort it out 😡

  • sphmg Sam Gardner (@sphmg) reported

    @EE I have a problem with my @ring devices. The app is not working, neither is their website. They say they have no problems and it must be my internet provider EE. Everything else works ok. What do you think?

  • 1TimelessThomas Tom Walton (@1TimelessThomas) reported

    @ring let's do this publicly not on a DM, your app and website user login is down, and all base stations are showing as offline, giving an offline notification to the malfunctioning app every few minutes. Your website reports no issues, yet other status websites say otherwise.

  • Milo_Fluffy Milo the 😼 (@Milo_Fluffy) reported

    @ring your app has been down for hours - can’t access any of my video feeds. What’s going on?!

  • MurrayDillon MurrayDillon (@MurrayDillon) reported

    @ring @ring_uk hi guys, you really need to post the current AWS issue on the #ring status page, as the outage has been ongoing for hours now. Your customers are raging at the you rather then AWS, and it’s not good PR. Note: I expect an auto reply will be incoming 👎

  • lorraineareed Lorraine Reed-Wenman (@lorraineareed) reported

    @MurrayDillon @ring Yep, understand, all has to start with the service provider front line though, least @ring can do is tell about an outage. So many getting stressed with lack of technology know how, thinking its their issue - fingers crossed its back soon

  • jawadoncars Jawad on Cars (@jawadoncars) reported

    @ring the Ring dashboard is not loading for the last 3 hours! Clearly you have a widespread outage/issue. May I kindly ask this is looked at, please?

  • lorraineareed Lorraine Reed-Wenman (@lorraineareed) reported

    @Ring why not just tell users what the issue is and that you are working on it! So many are trying to fix something as individuals and wasting their time. Not to mention being very anxious about monitoring vulnerable people and properties !

  • phil_790 Phil (@phil_790) reported

    @ring All sorted now, not too sure what the issue was.

  • RetroSheeps Xena (@RetroSheeps) reported

    @phil_790 @ring you get a standard robot answer... the app, the camera, doorbell and alexa are down, the website is down too. the webpage that sells them is ok though funny that... Great security system that doesnt work and they wont update the status to show issues, check downdetector

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