Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| City of London, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Shannon
(@Shannon97440801) reported
@ring my ring is saying device connected but on the app the wifi is still down. My wifi is completely fine on every other device in my home, I’m charging it to see if that helps, nothing has worked at the moment I would love for it to be back on soon if you could help
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Catherine Smith
(@Catheri61551115) reported
@ring ring doorbell and chime have not worked for a couple of hours now, I see others having the same problem. When will they be working again?
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simon morton
(@simorton80) reported
@ring #btinternet all cameras down? I’m with BT in the UK. Is there an issue?
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Emma 😘
(@littleemze) reported
@ring mines been down since 9ish this morning.🤬
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Steve Devlin
(@steve66stevie66) reported
@ring not working again says my internet is down but it isn’t and I’ve rebooted everything including cameras. Happening several times a year now.
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Jason Hodgkinson 💙
(@jasondh1972) reported
@qqxue @ring Same for me. All 3 ring devices offline but everything else is ok
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Emma 😘
(@littleemze) reported
@ring our ringdoor bell not working at all. UK ..Newcastle upon Tyne what's the problem seems to be all over at the moment??
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Cliff
(@writercliff) reported
@ring all cameras down? I’m with BT in the UK. Is there an issue?
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Pat19eighty5
(@pat19eighty5) reported
@writercliff @ring Mine too, since 12.30pm today. Reconnect steps don’t resolve the issue.
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val 🪴💙
(@valplantpot) reported
Rubbish online service from @ring. Didn’t bother to help at all. Avoid
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Gary Schwartz
(@garyschwartz) reported
@ring @MrDankw It is just my ring devices that are down. The ring website is also not loading, all other websites I've tried are down.
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Lesa Everton Jeffery 💙💛
(@woody1878) reported
@sleepyblonde86 @ring Same here and all my Alexa’s not working either!
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Amit Shetye 💙
(@Amit_Shetye) reported
@ring_uk @ring Are your services down at the moment? My Alarm, Security Cameras and Doorbell all are showing offline where as everything else in my home is connected and working. I tried to reboot the router but that too did not solve the issue. I am with BT.
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Rory - Phaddy Plastaig
(@RoryMcC1955) reported
@ring Complete outage on Ring app, Alarm and website and in UK and Spain locations I have the alarm! Any update please?
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sleepyblonde86
(@sleepyblonde86) reported
@ring Doorbell completely down over here in the UK. Internet provider is BT and no other issues with anything else, but ring is not working. The app doesn't say anything about any issues, which I believe it should especially if you know there are issues.