Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Check Current Status
Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Los Angeles, CA | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
🇺🇸👋ClosetPolitics👋🇺🇸🤬
(@superelitepoll) reported
@ring @BlinkCamera would be nice if you sent an alert when the connection went down #robbed
-
J
(@jweiss89) reported
@ring I've had a Ring Doorbell for over a week now with a known issue that won't connect or function at all. Your tech support has consistently failed to send out the replacement unit they promised. Which of your competitors should I buy from? @googlenest @ArloSmartHome
-
David Freeman
(@DavidFreeman82) reported
@ring If you want this interaction to end positively, please escalate this issue to someone who can provide me with detailed answers.
-
Chane
(@chane55) reported
@ring You need to fix this return issue from 2 months ago
-
Terri Runnels
(@TheTerriRunnels) reported
You know I have loved @Uber for a long time...but today an absolute terrible representation of the company caused me to miss my flight! I have it all on @ring ...but the dude basically pulled away when I asked him to pull out of the street and into the driveway to help with
-
Big Tee
(@GrandiPapi_) reported
Swear @ring got some great products but the customer service is absolute trash. That will truly be the reason another company comes along and takes your place.
-
Greg Jones
(@jonsey3336) reported
@ring hi can’t delete my history it says something went wrong. Is this problem your side or mine?
-
Emma 🙂
(@imemmaprice) reported
@ring our doorbell has been offline for 2 weeks. We've just tried to call for support, which states till 8pm and the message said it was closed. We need help ASAP. 😠
-
Alicia Ever After
(@AliciaEverAfter) reported
Anyone else’s @ring app not working
-
David Freeman
(@DavidFreeman82) reported
@ring I understand the desire to avoid the apparent bad publicity; but when I spoke to your support I got nowhere. Airing this ***** laundry in the public eye, I feel, is the only thing that is going to motivate Ring to resolve the issue.
-
David Freeman
(@DavidFreeman82) reported
@ring I just got off the phone with your support. I am having an issue with my ring floodlight cam wired plus where it doesnt show up in the windows 10 app. Your technical support tells me that support for my new cam won't be added to the windows 10 app has ceased. Is this True?!
-
Brian Reddy
(@BrianReddy4) reported
@bigricanman @ring Bro, WTF is that?
-
Mick Payne
(@MickPayne19) reported
@ring think there is a problem with your Verification Code email. every time you send me one its already timed out as its past 10 mins.
-
TraderVik
(@nzvik) reported
@ring Scam and Fraud company with very poor customer service - don't waste your money here. They will take payment and not deliver or respond to any query or order. Maybe they are closing down?
-
Tony Mercer
(@TonyMer74881043) reported
@Stickytarts @ring Good luck! I had the same problem back in October last year with my @curlyshavings account, and despite lots of pleas to Twitter staff - got nowhere. Had to open a new account and start all over again😢😢😢😢
Check Current Status