Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Mönchengladbach, NRW | 6 |
| Berlin, Land Berlin | 6 |
| Köln, NRW | 5 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| Chicago, IL | 4 |
| Arlington, VA | 4 |
| Los Angeles, CA | 4 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| Manchester, England | 3 |
| Sevilla, Andalucía | 3 |
| New York City, NY | 3 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Zürich, ZH | 2 |
| Charlotte, NC | 2 |
| Kingston upon Hull, England | 2 |
| Pittsburgh, PA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Cass
(@Michael35050231) reported
@ring Really disappointed with my purchase, loads of issues regarding Live Biew and Recording, and app not working. Can’t log onto web either, where can I get help/support?!
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Sam
(@tonychuckatini) reported
@ring fix your app
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Ben Lewis
(@_BennyL) reported
Thank you my @ring for letting me down and a full system shutdown with no warning or help availability?? All I want is security for my house. 🙁
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JOSE C
(@JOSEC84995526) reported
@ring @ring is the systems still down?
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Ian Cockerill #KBF
(@IanCockerill2) reported
@GregSargentDNet @ring I didn’t realise there was a system outage. Did Ring inform anyone?
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𝕿𝖍𝖊𝕭𝖚𝖟𝖟𝖒𝖆𝖓75
(@BuzzMets) reported
@ring What happening...is your entire system down? An alert would be nice!
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RavensHypeMan
(@RavensHypeMan) reported
@ring fix your **** .. App won’t allow me to snooze my cameras
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Mrs. Rizuto
(@MrsRizutosclass) reported
@ring we are unable to login into our account. Are the servers down?
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fish4london
(@fish4london1) reported
@ring Spent 3 hours trying to work out why my day old doorbell didnt work. Didnt realise if you have an outage your end and it affected the user end. Any ETA on a fix 😡
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Lyssa
(@_AlyssaLocket) reported
There seems to be a @ring outage😣
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Liam Woellhaf
(@liamwoellhaf) reported
@ring Day 2 being a customer and service is down. This happen often?
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(@SkyIsntDaLimit) reported
@ring what's going on with the #RingDoorbell, is it down, is anyone else experiencing any problems?
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Daniel Richards
(@dmrdecs_daniel) reported
@ring Just missed an important delivery thanks to streaming error. £1000 worth of security rendered useless. Fuming right now. Are recordings still being made? Is my alarm still functioning??!!
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Jonathon Penn
(@jpennonline) reported
@ring @Rob_McInnis @ring getting a lot of alerts but can't view my cameras in the app it's is not working or the website. This is not good!!!
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ST
(@STraars) reported
@jhellyer312 @ring Same, still down
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