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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Chicago, IL 4
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
New York City, NY 3
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • ohayitskatie
    𝚔𝚊𝚝𝚒𝚎・゜ ♡ (@ohayitskatie) reported

    Anyone having issues with their #Ring cameras? I can’t log into my account and when I could the streams were down. Wtf. 🤬 @ring

  • lexcr14
    Lexi (@lexcr14) reported

    @ring Seriously? Nationwide problem.

  • ClosetedGayGOP
    Closeted Conservative (@ClosetedGayGOP) reported

    @ring I know you’re probably aware but all my cameras said they were not connecting. Reset WiFi did not work. Deleted and reinstalled the app and now I can’t log in. Operation can not be completed error.

  • EdwinSchokker
    Edwin Schokker (@EdwinSchokker) reported

    @SingleCruiser @ring they probably solved the problems on the server but everything is wrong in the field. possibly a bad update that destroyed all Rings in the field.

  • RebeccaMc14
    Becky Mc (@RebeccaMc14) reported

    @ring got a nice delivery today really excited to use the door bell however it's not working. Not the best first day!!! When will it be fixed

  • slbentley
    Scott Bentley (@slbentley) reported

    @Thepizzagod51 @kelat23 @ring Jumping on the “don’t jump the gun bandwagon”. Got my doorbell 3+ years ago. Six cameras total now and 2 spotlights. I’ve rarely seen this happen. You’ve unfortunately just hit things at a bad time. It’ll get worked out .

  • t0iletphish
    t0iletphish (@t0iletphish) reported

    @ring so I can't see my cameras if your servers go down? Smart! Really good design! Really! It's like if I wanted to commit a crime in an area, I'd just DDOS you and never be seen. Very safe.

  • mmccaughan
    Michael McCaughan (@mmccaughan) reported

    @ring Is there a more detailed issue description anywhere? Or ETC? The info on your status page is extremely vague.

  • Bill93955671
    Bill (@Bill93955671) reported

    @ring how much longer will your severs be down???

  • AudreyCBuchana1
    Audrey C Buchanan (@AudreyCBuchana1) reported

    @acronymamerican @BJLass @ring same problem. Just talked with a rep. Team supposedly working on it. February 3, 2021

  • dexter_lhr
    k (@dexter_lhr) reported

    @ring Whats going on with @ring it won't let me login. Saying incorrect password. I've tried to reset password, the link doesn't work and when it did work it froze then sent me a verification code and that didn't work either.

  • _houseofgadgets
    House of Gadgets (@_houseofgadgets) reported

    @ring Come on guys, get it together. I’ve got clients calling and wanting to switch to Nest over this outage.

  • tuxmytty
    Kevin Walker (@tuxmytty) reported

    Horrible decision to trust @ring as a security system since the garbage products are 100% dependent on a patchy and non fault tolerant cloud service. The cameras regularly don't work/record when the service is unavailable - like the past hours where it's down for everyone again.

  • AKAGomerPyle
    uhh (@AKAGomerPyle) reported

    @ring Damn, just installed a new floodlight cam and was struggling to get it connected! Glad to know that it wasn't my error, haha.

  • Ladyjojo57Lisa
    Lisa Christmas (@Ladyjojo57Lisa) reported

    @ring Not able to access the app. Message saying there's a connection error.

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