Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 4 |
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| London, England | 2 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
| Grayson, GA | 1 |
| Dowagiac, MI | 1 |
| Hailsham, England | 1 |
| City of London, England | 1 |
| Natick, MA | 1 |
| Creutzwald, ACAL | 1 |
| Rialto, CA | 1 |
| San Diego, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Dallas Taylor
(@d_llas) reported
At this point, I have to *call* Ring or jump through more hoops by downloading the app... but only with a device I've previously used?! I feel like I'm being trolled at this point. @ring - please unsubscribe me from your email list and fix your unsubscribe button. 🙏
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kevin zanin
(@zanin_kevin) reported
@ring I just waited on the phone to be connected with someone for 40 mins and I was hung up on. I switched phones and need to access my app ASAP please help!
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j o r d a n
(@jordanniner_) reported
Petition for @ring to stop their adverts with the doorbell so that my dog doesn't lose his **** every time it comes on 🥴
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Sarah Gilmour
(@happyg82) reported
@ring Hi I am having problems viewing videos from a few days ago. Can you please help
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Paula Blay
(@polb74) reported
@ring ring doorbell not working again. Chime doesn’t sound and no notifications. Happens several times a week. I’ve missed deliveries because of it. Not fit for purpose.
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Peter Wilkin
(@_Weety_) reported
@ring are there issues again today? App inaccessible Devices being reported offline Website not accessible
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Craig Adams
(@A51UK) reported
@ring @amazon @awscloud I really like Ring doorbell but it still need some work with problem of big delay and miss notification. it have been getting worst in the last two weeks. #RINGBELL #ring #Amazon
-
James Lyons
(@HamezLyons) reported
from
Firhouse, Leinster
@ring @alishaw_ @alexfalcpops Are you having another outage? My bell/camera haven’t worked in 2 hours
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Powell
(@Skysmom76) reported
@ring can you please have someone contact me. Got the 2 new cameras you sent and they are not working either! This is absolutely depressing!
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Maru
(@Maru39299683) reported
@ring @alexa99 Can you please fix the issue first?
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Lovely
(@Mz_nicole27) reported
@ring My ring app is still not working!!!! Horrible service day 3
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Ashley Harshak
(@aharshak) reported
@ring spent 1 hr on security cam and over 1 hr on phone. No help. Need to go. Told need to ring again and wait in line. #poorcustomerservice #RINGBELL #ring and spent way too much for nothing
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_TheYashi_
(@YASH5150) reported
So it's been a couple of days bow @ring since the outage and nothing here has been resolved. Devices still offline, no matter how many times I reboot. Time to dump this chime.
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Jackeddaniels13
(@jackeddaniels13) reported
@ring terrible costumer service. Their product does not work correctly and after years of contacting them about it they have done nothing. They can’t even get back to me when I have a scheduled email appointment with them!
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Matthew Chambers
(@chamberslmugolf) reported
@ring just on hold for 45 min and you hung up on me. Thanks for your help.