Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Arnhem, GLD | 1 |
| Los Angeles, CA | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Will Daley
(@bdaleypsu) reported
@ring THIS is why Ring devices need to have local connectivity built in! When the Ring system goes down I should still be able to get motion alerts and do live views! Why should we need your servers for that? What's the point of a security system that can be taken down so easily?
-
drrajeshpandey@yahoo.com
(@drrajeshpande18) reported
@ring I have no access to my security system, is the system down? I need to know and sort something that out can't leave the house not secured 😡😡😡
-
Tyler J. Kinsell
(@tylerjkinsell) reported
@ring @BilbaoBaresi I’m having the same problem here in the United States.
-
Rosey
(@sweetboioi) reported
@ring @GrandiPapi_ ETA for a fix?
-
Thomas Wallace
(@twallace1981) reported
@ring You going to be doing refunds for this poor service??
-
🤞🏾
(@datdarnmorgan) reported
wtf is wrong with the app @ring???
-
Luciana Nemes
(@Luciana__Nemes) reported
Dear @ring The app is down today and I'm not home, really needed to access my camera today. This is no ok! I hope it's still recording any motion. If the people coming in my apt steals anything that's on you guys!
-
Dr. Mantis Toboggan
(@Mantist68342602) reported
@ring Fix the damn service. It has been hours now. Get your shot together!!!!!
-
Tom Pham
(@Tom_303_) reported
@ring So I was told that AWS had an outage. Ring, Alexa, Disney Plus, and lots of other apps.
-
⚜️ Judy Thorn ⚜️
(@jbt70094) reported
@resisthaters @ring Apparently Amazon Web Services is down. My Ring camera hasn’t worked last 2-3 hours
-
Deepak
(@DMaztermind) reported
@ring if the services are down, an email letting people know is the least you could do.
-
Brandon
(@BrandonSC803) reported
@ring Good thing it wasn’t during the outage y’all are having all day today. Could’ve been a lot worse situation. Unacceptable.
-
WCarter him him & her momma
(@yupitsmewfb) reported
Will everyone affected by this outage be receiving a free month OR TWO of service @ring what’s this use of security cameras that are not very secure?
-
Benny From Metro
(@BennyFromMetro) reported
from
Philadelphia, Pennsylvania
@noahmooray @TMobileGear And with my luck @ring app is down, didnt get notified of motion, a ring, and also can't see who took the package
-
WCarter him him & her momma
(@yupitsmewfb) reported
@ring Shouldn’t @ring have sent an email or text to it’s customers informing them of the outage! Not everyone has Twitter