Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Detroit, MI | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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P Mer
(@EireAuzPaolo) reported
@ring Been down now for hours..... Spent ages resetting the app, rebooting my WiFi, plugging our the doorbell.... Fix your ****
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TRSReviews
(@TRSReviews) reported
@ring @Ring how is not being able to view any devices / cameras classed as degraded performance. This looks to me like a serious outage and a complete failure of performance.
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Herbie Follin🔭
(@Herbie_TF) reported
@ring I just went all-in on Ring products. Idk if this happens to other security companies, but this is a bad look for a new customer. 😔
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Glenn Robbie Roberts
(@meansy73) reported
@ring just spent two hours trying to sync chime and doorbell to now find out there is an outage. Note to self issues! check Twitter first 😞
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Jagga_alliancefilife
(@ThaRealJagga) reported
@Emnjon91 @diyemmy @ring i thought it was wifi, wifi connections is all good and even on 4g having issues. deleted the app and reinstalled, having the same issue
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I'm just a guy
(@TexGuy914) reported
@ring Please fix your ****!!
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Patrick Keefe
(@Photorizons) reported
@ring Thanks.Because I bought the only one of your doorbells that doesn't include ability to work with existing doorbell chime, I do not have a doorbell while your team works to fix this. You should offer to let me trade in this useless one for one that works with my chime.
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ninja biker
(@ninjabiker70) reported
@ring not happy with the outage. I have decided not to extend the camera system with ring products, or it all will be down right now. Not good for security or deliveries, especially at this time of year.
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Paul Dubz
(@limeandonion) reported
Well, this is great. Bought my first @ring security system, having been trying to set it up and it turns out their systems are down. Doesn't exactly inspire confidence in the product.
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paul shiel
(@shiely1971) reported
@ring I've been locked out for weeks , ring couldn't resolve so I've given up, now my wife's locked out, amazon echo told us someone was at the door 3 minutes after they'd left. Garbage system.
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Patrick Keefe
(@Photorizons) reported
@ring Thanks.Because I bought the only one of your doorbells that doesn't include ability to work with existing doorbell chime, I do not have a doorbell while your team works to fix this. You should offer to let me trade in this useless one for one that works with my chime.
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I'm just a guy
(@TexGuy914) reported
@ring They are the issue!
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Thoughts and Prayers™
(@nauxnews) reported
Amazon web services. Ring. Etc. Been down all day and not a mention on @CNBC. @AWS @ring
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Natalie
(@NjbNjbrinton) reported
@ring needs to get it together!!! Fix your outage ASAP!
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Tony Dee aka RudeDog
(@deserthemi) reported
Damn! @ring is down! Luckily my @Nest devices are up and running.