Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Manchester, England | 3 |
| Chicago, IL | 3 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Gregory Howard🕵🏿
(@gregorylh411) reported
@YNB @ring You might want to have an expert regardless of your system. You want to make sure there are no blind spots. For the average home owner ring self installation works fine. Cover your door and cameras or floodlight cameras as well. It all boils down to what you want to see.
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Jim Wright
(@RealJimWright) reported
@ring is Ring servers down? Can't access my cameras. I can still see my Swann & Kamtron, but not Ring.
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Shane
(@BillyBobbJoeBob) reported
@ring I can't login anymore. It's asking for an auth code its supposed to text me but I never receive it. And this is the only device I've ever logged onto it from so I can't use an alternate device option
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AndyH
(@andyhunn67) reported
@ring can you help… I’ve disabled my stick up cam and video doorbell from the Amazon Alexa app, but why do I still get a ringing noise from my echos every time there is motion!! Thanks
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Grant
(@StansVideos) reported
@PCROW22 @ring Yeah kind of. Six weeks holidays and all the kids were a nightmare. Baseball?!?!?!?!!?
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Grant
(@StansVideos) reported
@PCROW22 @ring ******* nightmare round but us the last 6 months mate.
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LastigeGinger
(@LastigeGinger) reported
@ring I already did, please just help me
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Kayce Georgi
(@kayce369) reported
Apparently after telling me I'd get a replacement, @GetKuna has decided to go back on their promise because of issues on their own end and now I have to pay full price for a replacement. Should have just gone with @ring A bad month for customer service over here
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56 will end them 🇬🇧 🇮🇱 🇺🇸
(@plumsteadtom) reported
@ring If it picked up motion from inside the house, they must have already broken in.
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Rory Goodbody
(@rorygoodbody) reported
@ring, I have been trying to resolve a problem with your customer support that requires a callback. Three times I've waited for the call, three times you haven't called. Each time I call back it's as though they have no record of prior calls. It's getting a bit old now!
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Jay W
(@OccupyArkham) reported
@YNB @ring Not sure the model or anything, but my favorite thing about it is having video recordings of the goofy **** my dog does when I let him out to pee.
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Richard Garcia
(@ThugAngel11) reported
@truebill I learned years ago to utilize your calendar 📅 in your phones to break down your payments. As for streaming services I only use free services or probably splurge $5 a month #Peacock for one but I rather pay for a yearly subscription for home security like @ring
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Sam b
(@sanezarbs) reported
@ring customer support Is the absolute WORST! despite spending hundreds of thousands of dollars on equipment for our 85 homes, they refuse to help update our camera's recording subscriptions so their products actually do what they promised. Absolutely infuriating
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NICK SHELLIS
(@nickthegreek187) reported
Trying to speak to a human is impossible! I can feel a refund coming on if i dint get help!!! @ring
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Doctor Honoris Causa
(@tompsee) reported
See so many tweets here calling out poor customer service (well deserved I am sure), but I wanted to give a huge thanks to a CS rep at @ring for her great help. Zen stayed with me for over an hour, working every possible solution to address my issues. It’s important to say thanks