Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| New York City, NY | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Curley
(@nicholascurley_) reported
@ring @ring hi, quite a few people have tweeted about their ring devices going offline. My doorbell is also doing this. The rest of my ring security system (cameras, contact sensors, motion detectors remain online). Is this a known issue?
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AG
(@Aret75) reported
@Neilaj66 @ring Me too.. obviously a software issue affecting alot of people... need fix asap
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Ben Keyes
(@saynoto6061101) reported
@ring We need help with all of our cameras, and doorbell. Nothing is working. Please help.
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عبدالله
(@A35148570) reported
@ring I couldn't find any option to rotate my stick up cam. Can you please help
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Ling La
(@lingla) reported
@ring Hello, your tech support sucks. Tried to chat, was referred to call in. Called in, was asked to hold for 45 min. What kind of support is this? I have issue with your website when filtering to certain date to view past videos >60 days, all I can see is 8/29/21.
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De La Giovanni
(@e_nc) reported
@ring Just wondering if anyone else is having a problem with the Ring Doorbell Pro. It keeps losing wifi connection. Signal is good and the doorbell reconnects if it registers movement/there's a person at the door or if someone rings it (button press).
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KingWolf277
(@KingWolf277) reported
@ring holy crap, those houses look a lot like the houses just 2 blocks down from where I live. I wonder if?...
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Dig-Deep
(@DigDeeper2014) reported
@ring Terrible service, was told via chat to just contact via telephone again even though I’ve spent one hour already on the phone and told there’s nothing you can do?
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Kid Corona
(@KidCorona) reported
@ring your customer service is complete garbage! An hour on the phone waiting….twice!!! #ring #ringcamera
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Joey Preger
(@joeypreger) reported
@USPSHelp how is the mailman going to leave a "redelivery" slip in my mailbox when they never bothered to come to my door at all? I have a @ring . Nobody came to the door. Nobody rang the bell. Nobody knocked. Better stop this person from attempting to steal my ****.
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Fireburns
(@Fireburns18) reported
@ring Why bother? Your support already failed to help me. Interestingly they didnt even bother suggesting uninstalling the chime.
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Joseph Wade
(@JosephMWade) reported
@ring thanks for the POS. It doesn't link, has caused undue amounts of stress, and your overall product is ****. I'm returning it to Lowes. I'm getting the Google bell.
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Ling La
(@lingla) reported
@ellenamarnek @ring same issue here, hold for over 45 min, then was told someone would call back but no one called back, terrible tech support.
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Murray Dillon
(@MurrayDillon) reported
@inetbampot45 @ring Yes lots of reports from customers of exactly the same issue : cams show as offline in the app and do not update the dashboard image and you cannot Liveview… but they are still recoding motion and snapshots in their timeline.
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Joseph Wade
(@JosephMWade) reported
@ring You put my baby in a **** situation due to your crap product. I returned it. We're done now.
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