Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 2
Chicago, IL 2
City of London, England 2
Nottingham, England 2
Manchester, England 2
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
Houston, TX 1
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1
Kansas City, MO 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Groodles Groodles (@Groodles) reported

    @ring Is user login broken?

  • evrimicozphoto Evrim Icoz Photo (@evrimicozphoto) reported

    @ring camera website is really slow if you filter by a date esp. if earlier. It takes FOREVER to filter, if at all. So useless.

  • rohan_ghorpade Rohan Ghorpade (@rohan_ghorpade) reported

    @ring Thanks. Just spoke with your customer service for a camera issue and also got clarity on my location services question.

  • adanzis Alan Danzis (@adanzis) reported

    @ring having an issue with one of my solar floodlights. was low battery last week even though it had plenty of sun. thought it was a fluke. charged both batteries. now a week later, it says they're almost dead. other solar devices (floodlight, cam) are charging correctly

  • ScallanKevin Kevin Scallan (@ScallanKevin) reported

    @MarkWillwerth @ring The worst thing @ring have done is remove the people only mode with automatic sensitivity. My camera’s are nowhere near as good without it

  • NikkiGI68764357 Nikki GIBSON (@NikkiGI68764357) reported

    @HileeShuts @ring We have the problem...in Buckinghamshire.. spokento support. And their initial tests didn't help..gonna call back tomorrow 🙄

  • benjibuttonzzz Benji Buttonzzz (@benjibuttonzzz) reported

    @ring absolute worst service... sends verification to email, the email says I have to log in to request a new whatever... HELLO, I CAN'T LOG IN.... WORST SERVICE EVER....

  • MarkWillwerth Mark Willwerth (@MarkWillwerth) reported

    @ring team? What happened to the people only mode? Sensitively level is not working for me. My plant and my buddy’s flag are asking. Thanks

  • cdros 💿 (@cdros) reported

    @shayman @ring @Logitech Circle View doorbell appears to go offline in direct sunlight. :(

  • spence_shari Shari Spence (@spence_shari) reported

    @ring can you PLEASE fix the Preview View on the app? Lots of complaints on the boards about it…what’s the deal? Thanks!

  • Oldmin7 🌺 🏴 Oldmin Himself 🏴 🌺 🏳️‍⚧️🏳️‍🌈 (@Oldmin7) reported

    @dashofanarchy To say nothing of the fact that @ring partnered with more than 400 police agencies across the nation to increase the surveillance abilities of the police state. **** ring and anyone that looks like them.

  • Dan_Welter Dan Welter (@Dan_Welter) reported

    @ring I was wondering if I could get some help. I have a ring video doorbell that will go dead after about 2-3 days each time. I've managed power settings so this should never happen

  • Allan_insight allan russell (@Allan_insight) reported

    Hi @Ring just updated iPhone IOS & the Rapid Ring app & now it's completely unusable for Voicover users, can you help? Nothing is readable on screen. #accessibility

  • dancastree6346 robert smith (@dancastree6346) reported

    @ring is there a problem with live view on ringdoor bell 2 ? its not been working all day in the uk

  • michele__02 Michele 💝 (@michele__02) reported

    @ring I’ve had the doorbell pro for over working perfectly fine for over a year now. And in the last month it’s been going offline on multiple occasions. Nothing has changed on my end. What’s going on?

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