Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Manchester, England 1
Laurelton, NJ 1
Meridian, ID 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Pinkesh23239179 Pinkesh Patel (@Pinkesh23239179) reported

    @ring Called the support team to ask why Rich notifications are not working and got told they were disabled. Don't you think it would be wise to send a communication email out to all your account holders to advise that you are disabling a service? Secondly there is no ETA for a fix.

  • fuego_rojoDartz ChrissieTorcaso (@fuego_rojoDartz) reported

    @ring I'm tired of the robot answers that you're working on the rich notifications. Issue. If this isn't working then your product is worthless to me. How can I get my money back so I can purchase a reliable product?

  • MidleAgeGambino Zach (@MidleAgeGambino) reported

    @agcia87 @ring do you have many of their devices? I talked to my Mom about getting Ring after she was robbed in the middle of the day when she was home. Thankfully they broke into a building that was unoccupied but they just as easily could have broken in her home.

  • InflewenceofINF Inflewence (@InflewenceofINF) reported

    @ring my video 2 is hardwired and never had a battery issue. In the last week I've had to charge it 3 times. What is going on? All I've gotten was generic trickle charge answers from help.

  • IBiLLyI72I IBiLLy (@IBiLLyI72I) reported

    @ring charges £25 a year for the privilege of getting rich notifications and to look at your own videos is absolutely shocking especially since its been down now for nearly a week.. seriously would never recommend ring to anyone with charging to look at your videos.

  • 1amr11 AMR (@1amr11) reported

    @ring Are Rich Notifications down for wired doorbells too? I haven’t been getting mine.

  • _tranquilitay taylor('s version) 🧣 (@_tranquilitay) reported

    @ring i'm no longer able to see a preview when i get a push notification. can you help me out with this issue?

  • Madfrog01 S (@Madfrog01) reported

    @ring @ring when is the fix coming? 3 days and no updates

  • taytaykm taylor (@taytaykm) reported

    @ring Why are the rich notifications still down it kinda defeats the purpose of the doorbell if i cant quickly see what’s outside??? It’s been almost a week without it

  • EricArnoldPhoto Eric Arnold Photo (@EricArnoldPhoto) reported

    @ring I remember a time before 'Rich Notifications' so I can deal for now, I just really like them; they improved the notifications 1000%. Looking forward to a fix.

  • nallen001 Nicholas Allen (@nallen001) reported

    @ring Hello I’m having an issue with rich notifications as well and my device isn’t battery powered

  • PJMcLarenF1 PJ (@PJMcLarenF1) reported

    @ring Hi. Is there any update on this issue? Rich notifications still not working here in the UK.

  • agcia87 La Reina Croqueta 👑 (@agcia87) reported

    @MidleAgeGambino @ring I’ve tried blink and wyze and I prefer ring. Also, if you have an issue, they answer you immediately and will troubleshoot. I had one that gave me issues and they replaced it right away

  • Blondiie__X Stephanie ♡ (@Blondiie__X) reported

    @ring Hi I’m finding it very frustrating using my video ring doorbell 3. I have two batteries which need charging every 4 days. At first with a single battery I thought the battery was the issue hence buying a second but still having the same issue! HELP!

  • clover44zelie tyler magill (@clover44zelie) reported

    @ring I see Rich notifications are down for battery operated devices but mine is hardwired and my Rich notifications do not work. I have tried all the troubleshooting tips. Could there be an issue for some wired devices?

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