Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Amjid Khan
(@akhan999) reported
@Orton_James1 @ring Holy crap that’s bad.
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Aimee Levasseur
(@vassa987) reported
@ring my app locked me out! I can't see my cameras. HELP!!
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Dave Carrington
(@davecG60) reported
Anybody else's UK based @ring devices not working? #ring #RingDoorbell
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Eric Williams
(@cyrbones) reported
@UncensoredAmer4 @ring Appears to be down!
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pile of shit.
(@kcdrummergirl) reported
@ring like seriously what kind of company posts a number online that says call this for help just to get Verizon to tell me the number does not exist???? Fake *** company give me my money back
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Bret Bowlby
(@BowlbyBret) reported
@Ring Get your **** together. Entire ring service is screwed right now, can't login, can't access cameras. This is the problem with systems that are locked down to "Cloud" services. Give the owners the ability to take the damn devices offline and put it on their own local net.
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Stephen Callan
(@stephencallan) reported
@ring your entire service is still down (for the last 5 hours at least). Can't login intl the app and therefore can't use the product at all. Complete Joke! And no mention of this on your twitter feed at all
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G Bell
(@redbarman) reported
@ring is down, quite unhelpful when even the chime stops working cause of this. Not a problem with other wireless door bells...
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pile of shit.
(@kcdrummergirl) reported
@ring your customer support sucks. No email. Your US number isn’t even a real number. You can’t even chat with a human. You can’t even chat in general!!! How are we supposed to get help????
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Ashish Rai
(@AshishR53255555) reported
@DanHewitt_ @ring Ring floodlight camera stopped working as well.. spent 1 good hour trying to re-install the app, reconfigure the cam .. still the only thing working is motion sensor light. @ring hope you fix it soon.. was planning to buy another one on Black Friday sale but this has put me off.
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Purvi Jhalla
(@MissPJhalla) reported
@ring why am I having a streaming error when all my internet connections are fine? Can’t go to live mode and can’t even check device health! Help
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NSunshine
(@NSunshine74) reported
@ring dashboard won’t load and can’t see live view just circles or says streaming error. Also when I disarm my rings notifications still go off. I even updated my app. Please correct
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Maria 🧚🏻♀️
(@Mia_Cluer) reported
@davecG60 @ring Someone in my local fb group has said there’s a national outage 😳
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Eric Williams
(@cyrbones) reported
@UncensoredAmer4 @ring Appears to be down!
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Ashish Rai
(@AshishR53255555) reported
from
Ilford, England
@ring #RingDoorbell Ring floodlight camera seems to have stopped working. Reading the device doesn’t work either. The motion sensor lights is the only thing which seems to work.Does anyone else facing the same issue?
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