Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Manchester, England 2
Barnsley, England 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Toronto, ON 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • elizam2016cityx Gina (@elizam2016cityx) reported

    @fuelhouse04 @ring That’s an everyday problem here with package thieves . Good thing you caught him. I had to cancel my Ring subscription it was too pricey. Blink works great & with free subscription.

  • atxdegen charles.sparkly (@atxdegen) reported

    @bags_of_water @ring Highly suggested to use 2fa on all devices, like face-ID or touch-ID to login its an extra form of security. Single password setup is incredibly dangerous in 2022. Isn't @ring a security system after-all?

  • leelizard4 Lee C (@leelizard4) reported

    Hi @ring if someone scrambles my Wi-Fi signal. Will I receive a notification that my doorbell camera is down?

  • Novagrrl62 Novagrrl (@Novagrrl62) reported

    @ring did not receive my complete order. No one to speak with. Only “track my delivery” which gives no help. Do you have any real people working that can help me?

  • bflare Brit Brat LaFlare (@bflare) reported

    Why would my @ring just suddenly go offline!? Somebody send tech support!

  • JohnC80120001 John C (@JohnC80120001) reported

    @ring I already have. The team Said app update would fix. When though!? Please forward my complaint and frustration to Correct team. @ring

  • Jess_h4 Jessica H (@Jess_h4) reported

    My ring doorbell won’t charge past 23% but because I’m 20 days past their 1 year warranty, ring has told me they “can’t do anything to help”. Don’t buy ring if you’re looking for a reliable doorbell. #ringdoorbell @ring @amazon

  • JessicaLRohlik Jess Rohlik (@JessicaLRohlik) reported

    Nothing like having some fluke problem happening with my @ring doorbell the last few days that even their tech support folks can’t figure out. How is it that I constantly hear “oh wow, I’ve never heard of that happening before” so gosh darn much in my life? #jessluck

  • MatiasReggeG Matias (@MatiasReggeG) reported

    @ring If I decide to have my doorbell and camera videos saved to your server, can I save them to a server that is under the privacy laws of the EU?

  • adkaluk Adnan Ashraf (@adkaluk) reported

    How does an @ring_uk battery go from 73% to 'dead' in less than an hour? Ridiculous (and because @ring doesn't notify you when your device is offline, we had no idea until hours later)

  • atxdegen charles.sparkly (@atxdegen) reported

    @bags_of_water @ring This is called multi-factor authentication. The only extra step is inputting the 2nd password which you receive on your phone at login. This way if someone steals your info they wont be able to log in unless they have your phone at the same time. Device security is everything!

  • nickers1973 Nicola (@nickers1973) reported

    Im not usually a Luddite and himself pretends to be tech savvy… but we can’t set up new @ring #Ring doorbell - super annoying help interface. Not intuitive. Anyone got any real life experience/ tips?

  • DillBontrager ADrunkDillweed (@DillBontrager) reported

    @ring Just wanted to follow up with this 8 months later. @ring never fixed the problem which was one of their known, broken, devices failing under manufacturers defect and being unable to be replaced as the device connected once when they opened the box and then put away.

  • BadNuremburg Bad Nuremberg XIV Takes (@BadNuremburg) reported

    @ring Your policy is not allow cancelations of orders after 36 hours even if you don't have the ability to ship them. You do not know how your products initialize and you won't answer those types of questions. A DM won't fix that. /mute

  • pinnacle7013 Micah (@pinnacle7013) reported

    @MasoniteDoors @ring @YaleHome If you want 800 doors a day in Iowa location I suggest fixing your sanders that work at half capacity and hiring your 30 individuals replacing broken equipment sooner rather than later drivers of our destiny...until you turn the key and the engine is dead

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