Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Detroit, MI 2
Manchester, England 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Hounslow, England 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • XxDark_AngelxX Toya A. (@XxDark_AngelxX) reported

    @ring last night all my chimes and cameras just stopped working. They all say offline and no matter what I try they won't work... is there currently an outage in the WA area?

  • FussyDave Colonel Kurtz (@FussyDave) reported

    @ring hi, looks like your uk site and chat support is down? I'm trying to get in touch as my video protect has stopped but I'm still paying for it

  • Brookscass Paid Ya Stojakovic (@Brookscass) reported

    @ring having an issue. Pls message me

  • VirginiaMackem Gav Frater (@VirginiaMackem) reported

    Thanks to my fantastic @ring doorbell I can see that the @usps delivered it to the front steps of the vacant property next door. Not the mailbox as stated (I know because its empty). So @USPS what do we do now? How do we fix this issue?

  • TomTaylorSr1 Tom Taylor Sr (@TomTaylorSr1) reported from East Brunswick, New Jersey

    @ring I had so much trouble with my ring device I have one of the first ones or should I say I had one of the first ones and I went around and round and round with your service department which were wonderful by the way but the damn thing just wouldn’t work right. Got Emphy Great

  • kennethjbasta Kennyjohn (@kennethjbasta) reported from Milwaukee, Wisconsin

    @ring are your services down again?

  • EllenK126 Ellen Keiffer (@EllenK126) reported

    @AmazonHelp but yet instead of HELPING ME ....you'll do what? @JeffBezos @ring I canceled the order because after 11 reps, nothing useful was done. terrible service.

  • ztnolakire Erika (@ztnolakire) reported

    @ring I just got a new phone and now your app is telling me to verify but I don't have access to the old device and you say you're sending a code but all I get is an email telling me why you won't send a code. Can you please fix this? I don't have time to call anyone

  • hotwls13 Chris B (@hotwls13) reported

    @ring WTH is up with your Stick Up cameras?? I got the 3 pack from Costco and they are not only SLOW, I keep having issues connecting to them. I think I'm past the 90 days so I guess Im stuck with them. UGH #shouldhavewentwired

  • khetani_jay Jay (@khetani_jay) reported

    @ring Sort your stuff out and tell them not to lie I’ve called up four times now to try and solve a simple issue out 30 days trial means 30 days free trial am I right i’ve spent an hour and a half wasted my time speaking to these Muppets

  • michelsmit Michel Smit (@michelsmit) reported

    @ring Probably, but having security products in my home and cannot use them since I cannot login isn't helping. Really bothers me this isn't resolved since my initial call last Sunday... Yeah, premium product with premium price, but unfortunately no premium service.

  • BrownFamily2001 ❌💖🏳️‍🌈The Brown Family🏳️‍🌈💖❌ (@BrownFamily2001) reported

    Woke up to find my @ring doorbell offline and unresponsive. Rang and the very helpful agent helped and a new one is on its way. Thankyou Afnan for your help and to @ring for helping. #excellentservice

  • michelsmit Michel Smit (@michelsmit) reported

    @ring Just had an interesting 2nd call with a support agent, can't login now for over a week since I've forgot my password. Password reset links are not sent because my email apparently got blacklisted. Now I need to wait again for 48 hours (!) to try again??? Really a shame! 😡

  • kingizyice888 2--👀's (@kingizyice888) reported

    @ring ring2 is TRASH. Someone rings the bell. Takes forrrrrrr eva for a view. Sometimes no view.. Piece of Junk.. Refund me . I truly don't feel safe

  • tre0808 Trelynda Kerr (@tre0808) reported

    .@ring good morning. I purchased two outside cameras and two solar panels in Feb of 2019. I never opened the package until today when I finally got someone to help me install. When I opened the camera, the battery was missing. I need help!

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