Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@sarahsulla) reported
I have a @ring home alarm and customer service honestly just told me to remove the sensor and buy two sided tape to reinstall it and fix the problem as opposed to sending me a new replacement sensor. Not a great look @amazon
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Eric
(@ericjune292012) reported
@ring I called Ring and the solution is to use an authenticator instead of getting texts. It worked. Problem solved. Thanks.
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
-
Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
-
Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
-
Andy
(@andyhansen42) reported
@tusharnene @ring Same….been terrible experience, the product and the support.
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SomeRunnerGuy
(@SomeRunnerGuy) reported
@ring Texting 2FA codes is the LEAST secure option! WTF do you think you are doing disabling emailed codes (comparatively secure) instead of texted codes‽ STOP FOCUSING ON HARVESTING MARKETING DATA AND START FOCUSING ON SECURITY!!! #ringinsecurity
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Jimothy
(@hip_czech__) reported
@omaha_scanner @ring Also, this appears to be a warning to residents in a certain vicinity…so who gives a flying **** where the information if taken from?
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Mark Aldrich
(@Mark_Aldrich) reported
@ring one of our doorbell 2's stopped working. Battery is fully charged, tried it in our other unit & it works fine. Any suggestions to get it working please? #ring #help
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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1
(@shavedmonkey1) reported
@ring ring decides where you live no matter what your ZIP code is ring decides to just lock up and not have any input to anything and ring will blow your phone up for nothing but when it matters just shuts down
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
-
Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring