Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Manchester, England 2
Barnsley, England 2
Bully, Auvergne-Rhône-Alpes 2
City of London, England 1
Port Orange, FL 1
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Toronto, ON 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • TK1841 Dr. 1776 🇺🇸 (Parler: @security) (@TK1841) reported

    @KMCRadio @ring @SimpliSafe SS doesnt have techs on call that can service your sysem if needed. Ring has had issues with hacking (some of which is user error). If you have the money, I believe in you get what you pay for shop around for good, monitored service.

  • btight75 btight75 (@btight75) reported

    Is anybody else having trouble with their @ring doorbell live streaming

  • YayNaomi Naomi (@YayNaomi) reported

    So here we are, I still have security cameras that don’t work, I am tweeting out of frustration and letting robbers know that my cameras are not working. (It’s ok, I have @ring so don’t try it). But @bell! What the EFF?! Are you serious?!? #bellsmarthome is a DISASTER!

  • RBishop_1990 Bish_AvFc (@RBishop_1990) reported

    @ring I've rest my password now cant access my account at all 🙄 Help please!

  • MindyHopp ♥ Mindy ♥ (@MindyHopp) reported

    @ring I just sent a direct message regarding my issue

  • runningozzy Oz (@runningozzy) reported

    @ring screw head broken on my doorbell tonight, any ideas how I get it out?

  • DBrown83058431 D Brown (@DBrown83058431) reported

    @ring it’s being attacked in baldwinsville ny 13027. Any outages. It’s not connected to the server. Help

  • alljetnolag_ Jordan Belfort • 🇯🇲🇯🇲 (@alljetnolag_) reported

    @ring seriously regretting spending so much with you people. Seriously the WORST customer service I've had to displeasure of experiencing. With an @amazon company, I expect Amazon level customer support. Finally got my replacement doorbell, wrong model. I've waited a month for it

  • DJShoelace Crystal (@DJShoelace) reported

    Is @ring doorbell services down?

  • jackwshepherd Jack Shepherd (@jackwshepherd) reported

    @ring Sure. To be honest, I just think your product is really bad. When somebody rings on my doorbell, there is at least a 1 minute delay before I hear the chime. When I am out of the house, it means the respond function is useless. Accessing the recordings is also v temperemental

  • jurassicfiasco Benjamin Walks (@jurassicfiasco) reported

    @KMCRadio @ring @SimpliSafe Security is purely a fear based sale. Cops don't give a **** about your alarm. Neither do your neighbors

  • jackwshepherd Jack Shepherd (@jackwshepherd) reported

    @BenTheCIO @ring The ring doorbell is the worst piece of technology I have ever used. The fact you have to pay £2.50 a month for it is bad enough, but the fact that the chime sounds about a minute after somebody rings it, during which time they have already left your door, is really ugly

  • Jagga_A Jagga A (@Jagga_A) reported

    @ring just an app suggestion, can we get notifications when the door bell goes offline? Mines been off for 2 days before I noticed.

  • kringleland FPL Kringleland (@kringleland) reported

    Another day. Another issue with @ring customer service Can I please have the refund you owe me??

  • ktharp123 🦅🇺🇸Trump2020🇺🇸🦅 (@ktharp123) reported

    @KMCRadio @ring @SimpliSafe If it’s possible(bandwidth and financial limitations), get yourself a wired, Poe ip cctv system with battery backup, redundant internet with multi wan router(draytek vigor is my preference) and with your own offsite cloud server.

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