Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| New York City, NY | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Chicago, IL | 2 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Blackburn
(@tonyblackburn) reported
I thought something was wrong with @ring thanks for your help, I’ll try again tomorrow.
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Liam Atk🏳️🌈
(@LiiamDnBRaver) reported
@ring having issues here in UK, cannot view live, getting some motion notifications. Servers down?
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Al Taggart
(@al_tag89) reported
@ring @tonyblackburn Any idea what the issue actually is?
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Jody
(@JoddskiS) reported
@ring Assume it's a system wide issue.. My system is going nuts.
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steve hook
(@stevlor04) reported
@tonyblackburn @ring Hi Tony.We have had the same problem.We unplugged the router and then plugged it back in.All working fine now.
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Ivon
(@miss_ivvvy) reported
WTH @ring you are down in every country it seems.
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Bob
(@thattherejimbob) reported
@MrsCAdams66 @ring Right now all 5 cameras are offline and I can't get into anything on the app. Something is goofed up with Ring Servers right now!
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Nicole Pocock
(@Nicole_Walker83) reported
@ring I’m having major issues with my ring doorbell and chime. Support phone isn’t working and can’t resolve the issue online. Can anyone help?
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JLB
(@banfield_joanne) reported
@ring @martinmckee We can’t create an account every time we enter the verification code it gives error
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Stephen Simmons
(@PanicAcid) reported
@ring Still down? I hope events and recordings are still happening in the background?
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Derick
(@kallconn) reported
@ring Do you plan on getting the service back up and running anytime soon.... So unreliable, so disappointed I purchased this garbage...
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Andy Wilson
(@andy_iptv) reported
from
Send, England
So with @awscloud us-east-1 taking an early turkey day and having a few too many sherbets, it also appears that @ring is also utterly broken. So much for having a distributed architecture. Wonder how many burglaries coincide with their mass service outages?
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عمرumar
(@umar_m786) reported
from
Oldham, England
@ring hi app isn't working I've reinstalled the app now won't let me log back in any ideas? Are you aware of the problem??
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Ty Kropp
(@tizlad) reported
@ring Still waiting for a call back about not being able to access my account 4 hrs after the first call. Really, really poor customaer service
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Neil Greenberg
(@ngreenberg) reported
Has @ring been down all day?
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