Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Graham M W
(@Prappsy) reported
@ring @stevobwfc Same problem here. They need to update their status rather than fobbing everyone off with automated replies
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Wendy
(@wasimko) reported
Umm... @ring What is going on? Got kicked out of the app, can't log in, can't see my dashboard online? Are you having an issue please and when will it be resolved? #NotGood #NotSecure
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Pocahontas
(@mizzlmn) reported
@CatcherPie Haha weird. @ring your service is down
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H.
(@hayds_g) reported
@ring your app and site seem to be down, it’s logged me out and I can’t access my account.
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liga basket
(@liga_basket1) reported
@ring is the system down? Or is it just me?
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OldMan699
(@Man699Old) reported
@ring same issue here, I was logged out and cannot reconnect to the app
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Alonso
(@Apereztejada) reported
@ring @sarah_garbett I have the same issue.
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Alex Hobson
(@alexhobson) reported
@ring cant login, whats the beef?
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Misslovelylavi
(@misslovelylavi) reported
@ring @JessicaClaire96 You can help by getting the system fixed and we can log in to see our cameras!
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Saad
(@kingaliat305) reported
@ring I’m not able to login to my app. Your status API is indicting everything is operational. Last known notification I received was about an hour ago. Any updates on what’s causing the issue / ETA on the fix?
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Saeran the Wanderer 💙🇺🇦
(@Searan15) reported
@ring Everything down!!?? and don't tell me to check your status page as that's bollocks and not correct
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The BLAFrican
(@FresImPressionz) reported
@Ring whats the problem? Outage?
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Lorna
(@LornaWoodbridge) reported
@nicolegarratley @ring Yes - seems like a widespread problem
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golden red
(@goldenred2001) reported
@ring what the heck is going on with Ring can't log in on any of my devices. Keep getting a server 500 error. #ring
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Joe Flay
(@Flay06) reported
Hi @ring , the app has logged me out so i am unable to access my account. Will not let me log back in but i am still getting notifications of someone at my front door? Is this a known issue?
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