Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Check Current Status
Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| City of London, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob Thomas
(@Robster_T83) reported
@ring Whilst you're at it, can you fix the people only settings for motion alerts? Keep getting notifications for things as small as rats!
-
👩🏻🚀🪐💫🚀🛰
(@___R3TR0___) reported
@creedcrocsta @ring I’ve just asked the same question ridiculous it’s been down for 3 days. What are we paying for?
-
Paul Mitchell
(@winapapaul) reported
@ring My two ring battery cameras are still showing offline. I've tried restarting my router, taking the batteries out and resetting the WiFi connection. Nothing has worked. 3 days now!!!!
-
irene4136
(@irene4136) reported
@ring Still has not worked correctly since yesterdays Outage!
-
Peily Soong
(@peilysoong) reported
@ring trying to set up my new light bridge. My light bridge can’t connect to my wifi. Get all the way to the point where the bridge is trying to connect to the wifi but it fails. Is this an issue with your servers?
-
Steve Guy
(@stevekguy) reported
@ring I work in IT so I understand that things sometimes go wrong. But your handling of this outage is utterly appalling. No communication, no updates. Come on, it’s been over 24 hours and we pay for this
-
David Silvas
(@WLFHNTER) reported
@ring My ring device keep going back and forth from being offline to online. It’s a mess plus can’t use live view.
-
Ben Ward
(@benjaminwardyt) reported
@ring any updates on the outage yet apart from what the status says?
-
DanceFreeZone
(@DanceFreeZone1) reported
@ring @CardiffGooner1 You guys still haven’t fixed the issue? Lmao.
-
James Halford
(@Doubledown1138) reported
@ring seems to be down again??? That's the third time this week! All devices online but not communicating with one another. Doorbell not triggering chime, motion detection not working and can't access live view. Unacceptable.
-
Rob King TV
(@RobKingTV) reported
@ring 3rd time this week system has been down just as you charge me for my annual service subscription! Also just as I ordered 4 additional cams for my father. What is the point in paying excessive amounts for your cams and services if they're inoperable?
-
Sean Nelson
(@seanwnelson) reported
@ring My stand up cams are saying streaming error still.
-
Ricardo Tomasi
(@ricardobeat) reported
The AWS outage was really useful. Am returning my @ring doorbell today. I wasn’t aware that:
-
Creedy ⚒ #GSBOUT
(@creedcrocsta) reported
@ring how can this still be an issue, been without live feed all day and last comms from ring was 10:30 this morning. What a circus 🤡
-
Habib
(@Habib_H86) reported
@imjustarron @ring I'm having the same issue @Ring and still have not heard back from you regarding the issue raised earlier in the week. Your phone lines are down too
Check Current Status