Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 3
Los Angeles, CA 2
Chicago, IL 2
City of London, England 2
Nottingham, England 2
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
Houston, TX 1
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1
Kansas City, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • GitMeDat AllYouCanEat (@GitMeDat) reported

    @ring For me the toughest time I'm having now is ring won't allow my VPN. For years I've been using my VPN with no issue. Now rings decided they want my location and data!

  • Neighbourb Brent (@Neighbourb) reported

    @ring Your customer service is very very bad.

  • jessicayayx jessica (@jessicayayx) reported

    honestly give up with @ring products. THEY NEVER WORK 😡 ANOTHER £100 DOWN THE DRAIN.

  • GitMeDat AllYouCanEat (@GitMeDat) reported

    @RexZahler @ring This will definitely be a massive data mining & consumer tracking product for Ring. #Ring_blocks_VPN for the same reason. This is also a big problem for #remote_workers using their employers VPN.

  • frank_8899 Frank (@frank_8899) reported

    @ring_uk @ring Hi. Since I deleted the Rapid Ring app, I'm not getting ringtone notifications when someone rings my doorbell. How can I fix this? Thanks.

  • AthenaNRose Athena Rose🌹 ✨ (@AthenaNRose) reported

    Not happy with @ring service right now. I troubleshooted everything even before calling, went thru the same procedures, and they still have not resolved the issue of stick up camera not recording nor notifying. How can something go wrong with your app etc. over night!? #Security

  • ShahNeerav Neerav Shah (@ShahNeerav) reported

    @ring Hi. I've been waiting for a replacement Ring device since November. Can you please help confirm its status? Thanks

  • faceofjustice32 DJ CUE (@faceofjustice32) reported

    @ring I see kind of a small problem.......since it's most likely that thieves with enter threw the sides as soon as they see it they would probably RIP it off becouse theres no side view

  • CMoneyTrading Chris 🇺🇦🇺🇦🇺🇦🇺🇦 (@CMoneyTrading) reported

    @ring My Ring video quality has gone down dramatically. Is there a new setting to change back to HD or whatever it's called w/in Ring?

  • Dancastree3804 dan castree (@Dancastree3804) reported

    @ring like i said last time when you kept moaning about dm theres NO point with dm you all refuse to help ( like in 2020,2021,2022 when i had the same issue )

  • GitMeDat AllYouCanEat (@GitMeDat) reported

    @ring This will definitely be a massive data mining & customer tracking product for Ring. #Ring_blocks_VPN for the same reason. This is also a big problem for remote workers using their employers VPN.

  • cwizz14 c wizz (@cwizz14) reported

    @ring All good for the first year until the camera packs up after 13 months and ring won’t help you out

  • emiliascorner95 Emilia (@emiliascorner95) reported

    All @ring apps are ******* terrible

  • 3813Lakeview Lexi (@3813Lakeview) reported

    Yes @ring, the device has been rebooted to attempt to fix the issue.

  • peterdevietien PdV (@peterdevietien) reported

    @ring Installed ~$1,000 of Ring products and paid monthly for professional monitoring. First vacation Ring called the police to my house twice in three days on false alarms. I’m now two weeks into negotiating a return, I may not get my money back. @ring could you help?

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