Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • probbins Paul R Robbins (@probbins) reported

    @ianbennell75 @ring @geteero My issue ended up being one of my eero devices. After a reboot, all good.

  • RealJMurray Jay Murray (@RealJMurray) reported

    @mislukt12345 @ring It's only a waste of money if you are technically "challenged"... Been using Ring for years in multiple residences without issue. Ring rocks!

  • duffy_neale Neale Duffy (@duffy_neale) reported

    @ring I have cancelled my plan. No point having a system where you have to turn notifications off as so many domestic animals ect are detected. Having a decent system that can differentiate between a cat and human is a start. No I won’t DM. Or call. Fix your product.

  • Clycans88 clycans (@Clycans88) reported

    @ring can anyone tell me how to send this ring doorbell device back to RING!!! I will take it off the wall and send it!!! They cant help me with anything!!! It needs to go so I can get something that works!!!!!

  • Clycans88 clycans (@Clycans88) reported

    @ring Dont buy the ring. I bought wone it worked fine but I forget to renew my membership! Now they have no record of me at all so it is worthless!!! 200 bucks down the drain thanks Cosco and ring!!! UGGG

  • WiseMade Dean Wiseman (@WiseMade) reported

    Dozens of @ring Spotlight camera owners having issues with light not turning off (only at night) after being triggered by "motion". Having same issue called support, he did some "checks" says motion sensors is broken, tries to sell me a new camera. Not passing the smell test. #bs

  • SimonHurr1 Simon Hurr (@SimonHurr1) reported from Grays, England

    Just had an excellent #customerservice experience with @ring - my doorbell had gone offline and was not working. Within a few messages they had my doorbell up and running again. Others could learn a lot from this level of 1:1 customer engagement

  • Icewolfe Michael Strong (@Icewolfe) reported

    @ring having continuous "Ring App has temporary connection issue" what's going on with the app?

  • meg_mcgrath Megan McGrath (@meg_mcgrath) reported from Los Angeles, California

    Dear home security twatter-ers, @SimpliSafe or @ring? Why? Help! 🙏🏻

  • NerdHQ4U Nerd Headquarters (@NerdHQ4U) reported

    Don't ever buy a Ring doorbell camera because they are worthless pieces of ****! Total ******* garbage that hates the user! Zero usability function! @Ring

  • JeremyLaurenson Jeremy 🚀 (@JeremyLaurenson) reported

    @ring Are you folks having trouble sending SMS is for authentication? I’m not receiving mine

  • Geek_News Geek_News (@Geek_News) reported

    @ring Thanks guys I figured it sounds like it isn't resetting properly..again user error. Appreciate the quick response #Geeklove

  • geteero eero (@geteero) reported

    @ianbennell75 @probbins @ring I would unplug the eero and modem for 2 mins then back in. If that doesn't work, try holding down the reset button until the LED on the eero flashes yellow then release the button immediately. There should be a short reboot cycle then the eero LED will go solid white. Please D...

  • probbins Paul R Robbins (@probbins) reported

    Anyone else having sudden problems with their @ring doorbell connecting to WiFi? Nothing changed on the @geteero wifi and all other devices, cameras have no issue. Tried changing the battery and same issue. Just keeps connecting for a moment and then disconnecting.

  • Eric_S67 Eric S (@Eric_S67) reported

    @ring why should I recommend your door bell camera? I've owned it for only about six months. But every time we have a power surge or quick blip of an outage. Your product can't reconnect to the network. I have to disable the 5g wifi do a reboot and then reconnect the ring.

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