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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
New York City, NY 4
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Chicago, IL 4
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • iConqueress
    Sarai Price (@iConqueress) reported

    @ring it appears y’all are having an outage. The website won’t load and neither will the app. What’s the ETA of resolving your network issues?

  • billgregoryjr
    Bill Gregory (@billgregoryjr) reported

    @ring is there a problem with Ring? My bridge is not connecting to Wi-Fi and I’ve tried to reset three times now. Just started after 4pm. It’s not router since that’s fine and ring doorbell is working.

  • fkardol
     Frank Kardolus (@fkardol) reported from Pythagóreio, North Aegean

    @ring wtf… you increase your basic plan with 33%? You know very well there is no real alternative. Will get rid of Ring and move to another brand where they actually care about their cusomers. Unless you come with an acceptable solution. #fail #nomoreringforme

  • CesarMo53478657
    Cesar Montero (@CesarMo53478657) reported

    @ring Having issued with my Ring Floodlight Camera Motion-Activated HD Security Cam Two-Way Talk and Siren Alarm, White. Customer service unable to help me. Waiting for long time for a Supervisor. I hope that somebody can contact me.

  • EightBitGuru
    8BitGuru (@EightBitGuru) reported

    @ring whacking a 40% increase on your basic plan in exchange for some extra cloud storage I don't need and a download feature I don't want puts you WAY down the necessities list during this cost-of-living crunch. Subscription cancelled, bye!

  • Japan_Game_Love
    I ♥ Japanese Games (@Japan_Game_Love) reported

    Don't often voice my displeasure at companies directly, but @ring are literally the WORST. Vile.

  • napsandcats01
    Lil Sebastian (@napsandcats01) reported

    @ring hey there. Do you sell a GFCI or power outage alarm? I have an outdoor fridge that trips occasionally and I’d rather not replace my beer unless it’s the old-fashioned way.

  • DaisyyyWaisyyy
    Dee 💚 (@DaisyyyWaisyyy) reported

    And **** @ring canceling my **** soon as a get a chance. Catch everything but what tf you supposed too.

  • cptaddy
    E (@cptaddy) reported

    @ADT @ring YOU ARE ******* TRASH WHY HAVE NEITHER OF YOU CALLED NYPD

  • AFoxF1
    A Fox (@AFoxF1) reported

    @ring @tomstone84 I’m having the same issue. Will we receive refund on the unused portion of any yearly plan unused. If we’re cancelling because of your price increase this should be the case.

  • Breeezy283
    Brie (@Breeezy283) reported

    @ring Hey why did you discontinue the peephole camera? Do you know how@many seniors that live in apts that would help. I’ve been searching for my mom for days. Bring it back.

  • Pabbywoow
    Paul Clifford (@Pabbywoow) reported

    @ring_uk @ring your accounts web page is down, probably crashed due to all the people cancelling after 40% subscription hike, I’ve cancelled my subscription at my bank, please take that as I’m out!! #ripoffring

  • Me_Scuba_Steve
    It’s Me Scuba Steve (@Me_Scuba_Steve) reported

    On the verge of removing and uninstalling our @Ring doorbell. At least twice weekly offline. No suggestions from Ring. Possibly linked to @TPLINKHelp smart sockets - possibly not. If anyone has any suggestions for a replacement I’d welcome your ideas.

  • thebigmambajam
    Jon Roberts (@thebigmambajam) reported

    @ring try to make relevant posts about person checking mailbox with other neighbors witnessing event. But according to ring it isn’t relevant but blaming neighbors for picking up trash is. SMH #neigbors

  • af4ram
    AFaria (@af4ram) reported

    @ring WTF, an increase of 10 pounds for basically nothing! If instead of useless functionality you improve connectivity, stability and reliability, I would applaud. Instead is just 💩

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