Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 3
Manchester, England 3
Chicago, IL 3
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • advancedflea Alan (@advancedflea) reported

    Hi @ring @ring_uk I appreciate you are probably dealing with about a million tweets at the moment but do you have an ETA for a fix?

  • Nicole_Walker83 Nicole Pocock (@Nicole_Walker83) reported

    @ring I’m having major issues with my ring doorbell and chime. Support phone isn’t working and can’t resolve the issue online. Can anyone help?

  • dansaltmer Dan Saltmer (@dansaltmer) reported

    @ring @ring_uk still down? what on earth are you doing as a security service with 4 hours of down time.

  • xtacey14 moe (@xtacey14) reported

    @ring I’m having trouble connecting to ring video doorbell. It’s not connecting to phone app. When I click on live view it’s says streaming error. When doorbell rings, I can’t see anything on my phone. I have tried with other devices but no joy. Can you please advise

  • Tay14Amor 2Legit2Quit (@Tay14Amor) reported

    @ring the app is down again you need to sort it out

  • JoddskiS Jody (@JoddskiS) reported

    @ring Assume it's a system wide issue.. My system is going nuts.

  • evergoodstudios Iain Thompson (@evergoodstudios) reported

    @martinmckee @iamryanodonnell @ring According to the status it’s been down for 4 hours!

  • kallconn Derick (@kallconn) reported

    @ring Do you plan on getting the service back up and running anytime soon.... So unreliable, so disappointed I purchased this garbage...

  • nzfatmatt nzfatmatt (@nzfatmatt) reported

    @ring Please actually post updates on your main feed. By just replying to people your trying to hide the fact the whole network is down, you need to actively tell people they're not protected currently.

  • thattherejimbob Bob (@thattherejimbob) reported

    @MrsCAdams66 @ring Right now all 5 cameras are offline and I can't get into anything on the app. Something is goofed up with Ring Servers right now!

  • jeepturners Mel Felton (@jeepturners) reported

    @jasonkyle @ring If you go to their website scroll to the very bottom and click on the outage link. Otherwise, they have nothing. Worst support ever.

  • vipermonkey114 Jason Pierce (@vipermonkey114) reported

    @Nicole_Walker83 @ring There’s an outage

  • purplep89739137 purplepanda (@purplep89739137) reported

    @ring I’ve only been a ring costumer for 48 hours and there is an outage! Very disappointing not even an alert or post to let us know what’s going I tried calling costumer service and there # is disconnected. When will services be back up?

  • farhan__mehmood Farhan Mehmood (@farhan__mehmood) reported

    @domboria @ring Looks like its down for everyone

  • scottclennell Scott Clennell (@scottclennell) reported

    @ring @Anju__B So - what are we tracking on the status page exactly? It hasn't had a single update since the incident was first put on, 4 hours ago. I understand outages happen but lack of updates for such a major outage is really pretty poor.

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