Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
| Phoenix, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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JohnFlat
(@johnflat) reported
@ring Major problems with adding other family members to my #RingDoorbell I set it up. Receive the verification code, when they enter it , it says there was an issue. It won’t be useful if only I can use it
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Con Nikitas
(@NikitasCon) reported
@ring So is there an issue??
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RW3
(@RobWhln3) reported
@ring @theblingfisher Its pretty screwed up that I cannot access my hime security devices due to an issue on your end. You need to get it together
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Titi
(@TitiRGlitz) reported
@Nash87565970 @ring Lmao at discount. Just stop! Where the hell do you live that a few hours without a cam is driving you crazy? It’s a nation wide outage and they weren’t the only company hit so relax
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Bridget Sansone
(@Bsansone23) reported
@ring Glad to know not ours only buy bad timing with Xmas gifts being left at door and when will it be restored in my area?
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Richard
(@rickypaige121) reported
@ring Whats the problem? Major problems signing in and using my account? Can we assume your customers will be compensated?
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ClosetLibrarian
(@ClosetLibrarian) reported
@morts1993 @ring Went thru same thing when was onmy 1st vaca 4 years right afr Thanksgiving only reason found out there was problem that time was because an IT outages site revealed it but before that #RingOutage #Amazon wasted my time me doing all kinds troubleshooting knowing issue on their end
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Jean gibson
(@Bladeace121) reported
@ring My ring app is down chester
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Ecker
(@EckerMcG) reported
@Alexjonh133 @ring Don't know if I want to trust that one mate sorry. If @ring have said they have an issue, why would a hacker help me lol 🙈
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Da Boss
(@FredNeck7731) reported
@ring Good news is as long as this crash last you will still have me as a customer. But when it is up and running bye bye customer.
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TimmyC
(@TeCoy82) reported
@ring @ring do you know if the recordings will be affected? I need to access an event that should have just been captured, altercation on my property. So once the issue is resolved, will I be able to download the event to share with the authorities?
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ᴄʀץᴘᴛɪᴋ 💥
(@Cryptik_xrp) reported
@diyemmy @ring Same issue
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No Coup for you
(@Timothy68434150) reported
@enigmatics92 @darkamor @ring Why fix it when he can sell you a new one!
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Chani Hahner
(@Chanihahner) reported
@ring Seriously? Still? 4hrs later & it’s still down???
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Tom Wilson
(@tomwilson02) reported
@ring notifications very delayed, how do I fix this?