Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Berlin, Land Berlin 6
London, England 5
Hamburg, HH 5
Mönchengladbach, NRW 5
Vienna, Wien 5
Düsseldorf, NRW 5
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Köln, NRW 4
Birmingham, England 4
Bristol, England 4
Atlanta, GA 4
Paris, Île-de-France 3
Glasgow, Scotland 3
Los Angeles, CA 3
Loveland, CO 2
Blue Springs, MO 2
Essen, NRW 2
Charlotte, NC 2
Seattle, WA 2
Saint-Cyr-en-Val, Centre-Val de Loire 2
Orléans, Centre-Val de Loire 2
Odenton, MD 2
Valencia, Comunitat Valenciana 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • mattmaso matt (@mattmaso) reported

    @ring This is such a joke! 6 hours (!!) outage and still no fix! Everthing we get is the same tweet over and over from @ring. My whole house is equiped with Ring alarm and cams, but after this I think I will cancel my protect plan and change to another brand!

  • Ven_Shaw Ven Shaw (@Ven_Shaw) reported

    Hi @ring I appreciate that the app is down however because I couldn’t get into it, I triggered my own alarm and couldn’t turn off the siren without resetting the base station! That was fun for gone 9pm. Your helpline is also cutting calls off…

  • MarkGriggs1 Mark Henry (@MarkGriggs1) reported

    @GrandiPapi_ @ring Perhaps it’s due to the Amazon server issues?

  • DanielRodger Daniel Rodger (@DanielRodger) reported

    @ring what is going on!!! All services not working!

  • Jeff_DeVonde Jeff DeVonde 🇺🇸 (@Jeff_DeVonde) reported

    @ring what’s the access status? Are you still down?

  • Fareezy1986 Mister Fareezy©™ (@Fareezy1986) reported

    @BethVerensky @ring I've only got the doorbell buy I can't check anything I can't believe it's still not working

  • Hovisbap Steve Hudson #FBPE 🍀⛳🇮🇪💚 (@Hovisbap) reported

    @renogolfer @ring It's an amazon server issue

  • studioxeoh studioxeoh ™© (@studioxeoh) reported

    @ring Down in LA get on @amazon and fix this stupid problem or we'll switch to a more reliable service.

  • JaeinOregon RittenhouseisaMurderer (@JaeinOregon) reported

    @SeasidePoppy @ring In my case it has been less than two weeks since the last outage.

  • JohnandMcBride Along Came Johnny (@JohnandMcBride) reported

    @ring Still down ?

  • DrBustANut Adrian Martinez (@DrBustANut) reported

    @jhoustonphoto1 @ring I'd honestly just take it back and look into something else that isn't hosted by a third-party so you can have real security. Made the same mistake buying this garbage a year ago and have had nothing but time wasting issues left and right.

  • beth_tonnerxo Beth Tonner (@beth_tonnerxo) reported

    Anyone else’s #RingDoorbell and @ring app down?

  • keek86 Kiki (@keek86) reported

    @ring while I understand that you're currently down I still have questions. when my service resumes will I be able to view activity at my doorbell from 12/6? I had a package likely stolen yesterday and I'd like to be able to see the activity.

  • KTmac12 Kay mcerlane (@KTmac12) reported

    @GrandiPapi_ @ring Omg just spent hour trying to sign in.....thought I'd done something wrong, hope it gets sorted

  • djacid25 Djacid_ (@djacid25) reported

    @ring well rings slogan is " with ring . Your always home " yeah that's if the service isn't offline for hours . I had someone call at 9 at night and without the security of ring it was a little un nerving. Hope the issue gets resolved ASAP.

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