Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Rory Goodbody
(@rorygoodbody) reported
@ring Thanks - somebody contacted me by email and the problem is resolved now. It seems strange that your customer care team had such trouble calling Ireland. I had no missed calls. Maybe something to look into?
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Al/Peggy Cunningham
(@thehousepeople) reported
@ring Help me, do you mean to email Ring.
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Dr Gazelleh Moradi
(@GazellehMoradi) reported
@JamieSiminoff @ring @AmazonUK DO NoT waste your money on a ring security alarm system. It had a technical issue right from start (confirmed by their tech team).Still, you have to wait for 30days for replacement based on their policy! &
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Kira Martin
(@kirajane_1988) reported
@ring do we have a fix for the holiday tones not working on the chime yet?
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🏳️⚧️🍂Mrs🌰Allnut🦃🏳️🌈
(@mrsallnut) reported
Came home to find someone, poss the waste hauler redistributed trash from my toter, into the green waste & recycling bins BUT since it was neither green waste nor recycling, the green waste truck wouldn't pick it up. Who DOES that? 🤔 And why didn't my @ring camera pick it up? 🤬
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Lou oneill
(@Louoneill19) reported
@ring hi I've just tried to install my ring 2 doorbell but there's no security screws to secure it, please help!
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Silviu Tanase
(@stanase1) reported
@ring Yeah, tell me about it, order still not shipped and could not get any help by DM....
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Barbara McMillion
(@mcmillionz911) reported
@CivilRights jerry Montgomery @CarnivalPLC has my GF SHUNDRISE MCMILLION & friends in CCL gagged. He bought em all houses & cars right down the block from me. He made my brother take down his @ring cuz I called out the fact he doesn't let anyone answer the door& has em sneak in
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Cockney rebel
(@Bethnalboi64) reported
@ring Ordered a doorbell for my parents in Spain. According to tracking GLS attempted to deliver yesterday, no attempt was made. Tracking now says package is in parcel shop but we have no address or what we need to collect. Very poor service can you please inform us how to get it
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Kelli Michelle
(@KellBell1312) reported
@ring tried setting up our new doorbell Sunday and the set up just gives us a blank screen. Called customer service same day and they said it’s an issue on your end. Any idea when this will be resolved? I’ve been without any doorbell since Sunday afternoon.
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Sean Stoner
(@maslowbeer) reported
from
Malibu Hills, California
@ring hey "We’re not perfect, so if you feel a mistake was made, please reply to this email so our team can take another look." But it's a noreply email wtf #FAIL
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Silviu Tanase
(@stanase1) reported
@ring worst Black Friday purchase ever , all I got for my money is a daily email “We’re still working on your Ring order.” #fail Tomorrow I’ll cancel the damn order and buy something else.
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CJirishlez
(@CJirishlez) reported
Just have to say @ring customer service is the absolute worst. I worked customer care and I absolutely can’t stand the way I’m treated when I’ve had to call in.
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Zaire Makel
(@ZaireMakel) reported
@ring I'm pretty sure my words and the picture explained it perfectly. Your sensors are going offline one by one with no reasonable explanation. Nothing has changed since May, so why now...
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Tarina Fee
(@TarinaFee) reported
@ring have the WORST customer service. Doorbell broken after 2 years and they do nothing about it. Called and they just hung up on me 🤬🤬🤬