Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
| Grayson, GA | 1 |
| Dowagiac, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Harnwell
(@SadGamerGeek) reported
@ring hi. I was hoping for some Prime Day deals on a Ring Elite, but not only no deals, they’re practically hidden in Amazon. Are you still actively selling them? If not, what are my options for PoE where WiFi signal is an issue?
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Sheldon Kerzner
(@sheldonbk) reported
@kmcooley @ring It's their favourite line. Have they told you to use the Rapid Ring app yet because the main ring app is too buggy, but not in those words of course
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Heck Jooooones
(@ItsHeckJones) reported
How has @ring came out with 5 doorbell versions that look exactly the same and are huge … upgrade the looks of your **** and design something new. Like the Kmart of home security. If you need design ideas let me know
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Tim Cushing
(@TimCushing) reported
**** those waifs up said my @ring rep
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Paul
(@ZeroKool7) reported
@ring with the absolute worst process to renew a plan. Going with blink
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Mia
(@Mia84693340) reported
@JamesMarshallUK @ring Sorry about that dear, had similar issue few weeks ago couldn't get help from ig support until a friend advice me to message #cyberking_consultant0 ON Instagram who helped me gain access back to my account without collecting a dime.
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Jmac
(@at_thebeach) reported
@ring hello I logged into the app but cannot find out how to get help to do a warranty claim. My battery cam stopped working
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Kimberly M. Cooley
(@kmcooley) reported
@sheldonbk @ring I didn’t give them a chance. I have both downloaded but shouldn’t have to jump from one app to the other because the main app is weighted down.
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Salix 🇺🇦
(@SalixRS) reported
@PlainsBelle02 @YNB @ring True, true, that's a problem here too. When you're not home they sometimes will try to deliver it again a day later, drop it off at the neighbours or a pick up point. I understand it's more convenient for both the delivery company and the recipient, I just find it too dangerous.
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Sheldon Kerzner
(@sheldonbk) reported
@kmcooley @ring Deja Vu on their pushing you to DM. That's how I started. DM - case opened - email with them blaming my equipment. Even calls couldn't fix their problems and they ignored that everything else worked. So when I tweeted to warn others, they asked me to DM to help me. 🤔😠
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Jonathan ramirez
(@johnnie222) reported
@ring are the servers down? I can’t seem to go live and it’s not working, states streaming error and my wifi is working perfectly fine. I already hit the rest button as well and nothing, please help!
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MB
(@Maebsomeday) reported
@ring can I get some actual help with these cameras? They are terrible and the help I get never helps
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Jeff Doan (str8to5)
(@topscorer1) reported
@ring They keep taking my tweets down, Eufy is the better product.
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Ian Yell
(@Yellsie) reported
@ring despite having good internet and WiFi coverage our ring doorbell 3 has a tendency to drop offline. My fix is to remove the battery and replace which then seems to work. Obviously I can’t do this if we are away which then defeats the object. Very very frustrating.
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Keith Churchill
(@kechurchill) reported
@ring Spotlight camera, placed literally only 18ft from a Chime Pro, separated only by a single wooden door. Signal strength? -79 RSSI Whoever designs the antennas for your devices should go back to school; they're *terrible*
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