Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 8 |
| Frankfurt am Main, Hessen | 8 |
| Melbourne, VIC | 7 |
| Brisbane, QLD | 7 |
| Mönchengladbach, NRW | 6 |
| Berlin, Land Berlin | 6 |
| Köln, NRW | 5 |
| London, England | 5 |
| Hamburg, HH | 5 |
| Vienna, Wien | 5 |
| Düsseldorf, NRW | 5 |
| Chicago, IL | 4 |
| Arlington, VA | 4 |
| Los Angeles, CA | 4 |
| Sydney, NSW | 4 |
| Munich, Bavaria | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Croydon, England | 4 |
| Birmingham, England | 4 |
| Bristol, England | 4 |
| Manchester, England | 3 |
| Sevilla, Andalucía | 3 |
| New York City, NY | 3 |
| Paris, Île-de-France | 3 |
| Glasgow, Scotland | 3 |
| Atlanta, GA | 3 |
| Zürich, ZH | 2 |
| Charlotte, NC | 2 |
| Kingston upon Hull, England | 2 |
| Pittsburgh, PA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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BretMundt
(@bret_mundt) reported
@ring your customer service and your product sucks. I should be able to get a verification code without calling your customer support line. Your instructions tell me to login to my account to get the verification code I need to login to my account. Are you stupid? #ring sucks
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Jasmine
(@jazzyfizzle____) reported
If y’all have @Ask_Spectrum, don’t even bother using @ring. They gonna blame each other for their product not working and bullshit on tech support.
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Flicks News
(@flicksnews) reported
@ring Poor dogs are probably left outside waiting as the chimes in the house ain’t been working for the last month.
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derek 〽️
(@derekmcl1817) reported
The @ring app notification system could be the worst thing that has happened to society in the last 10 years
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RiozaziDaGon
(@riozazi000) reported
@ring hey ring I’m tired of going to my ring device to restart when I go offline. Have a way for customers to turn the device back on when going back online without going to the device. PLEASE
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Dal
(@Dal_Justdal) reported
I like the ease of use of @googlenest but the times I needed the footage the clarity doesn't help police, even when suspect is just 10 feet from camera. I like the clarity of @ring but their app sucks, it's frustrating to navigate their app and their website is even worse. Any
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Sandhu
(@SandhuLUHG) reported
@ring @ring_uk as predicted, absolute waste of time. Same generic robotic responses, unbelievable how you cannot give a timeframe to fix an issue. This could be months or years and all you want to do is run it down until my warantee ends to avoid replacing items. Joke @JamieSiminoff
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jim manack
(@manack_jim) reported
@ring is your service down? My verification texts are not being sent so I can't log in
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The Magnitude of Me
(@feck12a) reported
@CARandDRIVER @ring The reviews on Amazon from people who've purchased this are pretty bad.
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Over9000
(@pz9000) reported
@BoneKnightmare @ring Cop should have just started wheeling the garbage bin to the curb while keeping the lid closed shut.
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K.C.
(@justYGND) reported
@Cbizz54 @BoneKnightmare @ring Don't matter where I'm from. She ain't have **** to do with what he got going on. She wasn't running(or anything else) with him too.
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notwith_theshit
(@NotWith_TheShit) reported
@amazon @ring can y’all please replace my car cam?! I pre-ordered it before release and love the product but it randomly stopped working last night. I un/plugged and still no luck. I’ve only had it like 2 weeks wtf? Please help
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Nathan D. Knox
(@NDKnox) reported
@ring is a terrible company...my replacement device should've been to my house in January. Everytime I called, I get the same information and no resolution... I won't recommend this company at all.
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mike barriga
(@mike_barriga) reported
My house almost burnt down and @ring didn’t capture a thing. Not even the fire trucks or ambulance out front but they sure love to send one neighborhood alert after another when I’m on the treadmill. Turns out that knowing what’s going on in the front yard all day is annoying.
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Flicks News
(@flicksnews) reported
@ring @ring_uk can somebody respond to my most recent DM’s or even better just fix the issue that has been an issue since January regarding the Chimes not working correctly.