Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 4 |
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
| Grayson, GA | 1 |
| Dowagiac, MI | 1 |
| Hailsham, England | 1 |
| City of London, England | 1 |
| Natick, MA | 1 |
| Creutzwald, ACAL | 1 |
| Rialto, CA | 1 |
| San Diego, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Atlanta Chuck
(@atlantachuck) reported
@ring the worst costumer service ever #AvoidTheRing
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@amys_bus_ticket 🌊#PaperBallots
(@amys_bus_ticket) reported
@ring No. Please don't waste customer's time this way. Just fix your app. And also, fix RING's sleezy #privacy features: They default to 'opt IN' to marketing and cookies. AND RING's policy saying "even if you 'opt out', OTHER 3rd party cookies will be placed on your device".
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Shaun
(@iamshaunmadill) reported
We have two @ring cameras covering our drive. Neither of them picked up our car being broken into last night. But, our cheap Amazon security camera did. Absolutely rubbish.
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Chilliño
(@northbankarj) reported
@Hermesparcels you guys are professional liars. You claim to have not been able to deliver - I’ve got a @ring doorbell, if you’d tried and I wasn’t home I’d know! You lied because you’re late. Worst provider out there. #evri #hermes
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BDC
(@alcain4) reported
@brinks_home @ADT @ring need help with installing an alarm system. Been with Brinks for 10 years and their customer service is aweful.
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Will Smith
(@willsmith) reported
@michaelwolf @ring I have them integrated with Home Assistant, so the feeds even pop up on my iOS devices now, which is nice. And yeah, it's all settled down quite a bit. Been a weird week though.
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Marc Connell
(@marcconnell1) reported
@ring Put your phone down and start talking about anything repeatedly like pizza or fire extinguishers and pick your phone up later and you'll get ads and coupons, etc.
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Will Smith
(@willsmith) reported
@michaelwolf @ring This doesn't solve your problem, I realize, but I replaced the Rings with Nest cams and have been really happy with the results.
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Bill Lawton
(@VABill1) reported
@ring Reset this. Reset that. Do this then do that and it's still not letting me look at notifications. When it can't be figured out we just stop communicating. No problem.
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Vanessa Munoz
(@Ness1114) reported
@ring **Help Please** I have had the worst experience with your services and with fraudulent activity on my account. I purchased Ring doorbells to protect my family and home however instead I should have been protecting myself from Ring. Cannot find Corporates number?!
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Guy
(@guycharles2009) reported
@ring Garbage... having all kinds of trouble adding the Ring motion sensors, range extenders... haven't gotten to the window and door sensors yet... they will probably not pair as well.... and yes I am following the Ring instruction to the letter.
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aztec
(@Leekell95411697) reported
@ring Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.
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John Rougeux
(@JohnBRougeux) reported
@theXential @ring Perhaps putting something out there that moves all the time would eat up storage space, notify them every time, and run down the battery? 😈
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@amys_bus_ticket 🌊#PaperBallots
(@amys_bus_ticket) reported
@RING App's 'Go Live' is not working. #RING
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aztec
(@Leekell95411697) reported
@ring @jalynnhicks Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.