Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2
Loveland, CO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • lewaxel LA (@lewaxel) reported

    Now LIVE VIEWS down @ring #ring.

  • kennethjbasta Kennyjohn (@kennethjbasta) reported from Milwaukee, Wisconsin

    @ring are your services down again?

  • Joe55223459 Joe Morris (@Joe55223459) reported

    @michelsmit @ring Kindly contact @steven_specter on Twitter he can fix that for you

  • inourgrave calicraig (@inourgrave) reported

    @allthatlies @ring Glad to hear the same. I thought I was going crazy. I had a bad from stock light which exacerbated my frustration.

  • XxDark_AngelxX Toya A. (@XxDark_AngelxX) reported

    @ring last night all my chimes and cameras just stopped working. They all say offline and no matter what I try they won't work... is there currently an outage in the WA area?

  • kubokozak Jakub (@kubokozak) reported

    @ring_uk @ring My ring cam keeps clicking when it goes from normal mode to night mode which is normal however when I watch film or so it keeps constantly switching what's annoying. Surely there is a way how to sort this out by amending sensitivity. Please help!

  • michelsmit Michel Smit (@michelsmit) reported

    @ring Just had an interesting 2nd call with a support agent, can't login now for over a week since I've forgot my password. Password reset links are not sent because my email apparently got blacklisted. Now I need to wait again for 48 hours (!) to try again??? Really a shame! 😡

  • ztnolakire Erika (@ztnolakire) reported

    @ring I just got a new phone and now your app is telling me to verify but I don't have access to the old device and you say you're sending a code but all I get is an email telling me why you won't send a code. Can you please fix this? I don't have time to call anyone

  • stekeeley1 Stephen (@stekeeley1) reported

    Hey @ring & @GLS_Ireland this is the second day the tracking message says “The parcel is expected to be delivered during the day.” And still no parcel!, terrible service.

  • VirginiaMackem Gav Frater (@VirginiaMackem) reported

    Thanks to my fantastic @ring doorbell I can see that the @usps delivered it to the front steps of the vacant property next door. Not the mailbox as stated (I know because its empty). So @USPS what do we do now? How do we fix this issue?

  • kennethjbasta Kennyjohn (@kennethjbasta) reported from Milwaukee, Wisconsin

    @ring How about being able to set up a notification when Wi-Fi is down and the cameras are not recording?

  • SekouLewis Sekou Lewis (@SekouLewis) reported

    @ADT Hoping the little guy doesn’t see it’s shadow like these security cameras you sell don’t work. Don’t buy @ADT. They won’t let you out of a contract or return calls, or help when you do call, and the equipment is fault. Get @ring instead. No problems with ring. I

  • TomTaylorSr1 Tom Taylor Sr (@TomTaylorSr1) reported from East Brunswick, New Jersey

    @ring I had so much trouble with my ring device I have one of the first ones or should I say I had one of the first ones and I went around and round and round with your service department which were wonderful by the way but the damn thing just wouldn’t work right. Got Emphy Great

  • WoodsiesGarage Woodsie (@WoodsiesGarage) reported

    @ring I DM'd you almost a week ago. You told me to install your RapidRing app, which also did 't work, now you've been silent for six days. Help?

  • BrownFamily2001 ❌💖🏳️‍🌈The Brown Family🏳️‍🌈💖❌ (@BrownFamily2001) reported

    Woke up to find my @ring doorbell offline and unresponsive. Rang and the very helpful agent helped and a new one is on its way. Thankyou Afnan for your help and to @ring for helping. #excellentservice

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