Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
New York City, NY 2
Chicago, IL 2
City of London, England 2
Nottingham, England 2
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
Houston, TX 1
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Slough, England 1
Port Orange, FL 1
Rochester, NY 1
Kansas City, MO 1
Waterford, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • lollypopstitch Lolly (@lollypopstitch) reported

    @ring When will the Rich notification issue be resolved? Surely it can't take this long to investigate and resolve 🤔

  • david_witty De Witty (@david_witty) reported

    Sixth time we've had our car broken into on our drive, and sixth time our @ring cameras (doorbell and camera) has failed to even activate, let alone record. Absolutely pointless tech with the blockers available for £1.50 on ebay.

  • Pound4Pound_AJ Adam Marc (@Pound4Pound_AJ) reported

    @ring I'm having this issue but my cam is hardwired.... any ideas?

  • jtkcmo Jennifer (@jtkcmo) reported

    @ring It's been down for several days now... Can we expect it to be resolved in the near future?

  • IBiLLyI72I IBiLLy (@IBiLLyI72I) reported

    @ring charges £25 a year for the privilege of getting rich notifications and to look at your own videos is absolutely shocking especially since its been down now for nearly a week.. seriously would never recommend ring to anyone with charging to look at your videos.

  • mumofboys72 nick (@mumofboys72) reported

    @ring Im geting notifications jist no pic with them nieghbours having same problem

  • _tranquilitay taylor('s version) 🧣 (@_tranquilitay) reported

    @ring i'm no longer able to see a preview when i get a push notification. can you help me out with this issue?

  • Blondiie__X Stephanie ♡ (@Blondiie__X) reported

    @ring Hi I’m finding it very frustrating using my video ring doorbell 3. I have two batteries which need charging every 4 days. At first with a single battery I thought the battery was the issue hence buying a second but still having the same issue! HELP!

  • press_nick Nick Press‡ (@press_nick) reported

    @ring the Rich notifications for my Ring doorbell is not working at all. Is there going to be a fix?

  • herv310 Herv310 (@herv310) reported

    @ring May we please get an update with the rich notifications issues. It’s been a week and still no update from your team. Is this the customer service we get when we are asking for an update ? Come on team, let’s help the community out and start proving some information

  • thaidragon66 hassan ali (@thaidragon66) reported

    @ring Any update on the fixes. Cameras still not working properly. What's the point of paying for a subscription if you can't even use it properly?

  • Private68318658 Private (@Private68318658) reported

    @ring hi RING, it has been 4 days since your Rich Notifications stopped working. This is very very annoying as I use this to check throughout the day. The amount you charge for devices then ring plus protect, this has been down too long. I want to know how I will be compensated!?

  • Pinkesh23239179 Pinkesh Patel (@Pinkesh23239179) reported

    @ring Called the support team to ask why Rich notifications are not working and got told they were disabled. Don't you think it would be wise to send a communication email out to all your account holders to advise that you are disabling a service? Secondly there is no ETA for a fix.

  • InflewenceofINF Inflewence (@InflewenceofINF) reported

    @ring my video 2 is hardwired and never had a battery issue. In the last week I've had to charge it 3 times. What is going on? All I've gotten was generic trickle charge answers from help.

  • jmartell09 Joe Martell (@jmartell09) reported

    @ring Still working on this problem?

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