Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Check Current Status
Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Barnsley, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
maureen smyth
(@smythatsplash) reported
Ring(@ring) Absolutely incensed at this company . Ring doorbell broken and after asking for a replacement was offered 30% discount off a new one because it’s ‘out of warranty’ . Even bought one for my daughter plus recommended to people . Don’t touch them people . Disgusting
-
IamPsalmliz
(@Psalmliz1) reported
@spunonlife @ring Same thing happened to me few weeks ago someone on here recommend @rexcyberhelp to me and he help me recover my locked account in 30mins. His an expert
-
Michael Buckingham
(@mbuckingham) reported
@ring I have a ring stick up cam that I just bought. I was going to put it on the ceiling w the included screws but my app doesn’t have a rotate view. Obviously this doesn’t work as the view is upside down. Please help. Thank you.
-
maureen smyth
(@smythatsplash) reported
@ring Furthermore you just sell the product and then try to offer pointless and expensive upgrades . Concentrate on your customers! The very worst of how a company should operate
-
A B
(@batraman) reported
@ring is your service down? Unable to manage devices however I keep getting notifications. If I click to open notification the app just does not open anything. Why?
-
Oliver
(@Ocresswell83) reported
@ring Hello, this doesn't answer my question I'm afraid. Your answer covers assisted monitoring. My question is actually, who provides the cellular backup in the UK when Internet goes down? Please can you advise? Thanks
-
Vince
(@Vnxe90) reported
@whitehousemagic @ring I have the same issue ring doorbel not wired anymore in app it show battery now. Everything was working fine till i got app update.
-
Kinet
(@Rump_Still) reported
@ring Selling doorbells with fragile parts that break after a year and then not producing the spare parts for a cheap and easy fix and expecting customers to upgrade their doorbell is neither ethical nor is it sustainable. Whole Ring product rendered useless because of a cable.
-
Rob Hadfield
(@rahadfield) reported
@ring can you advise on a issue that I have just started to experience. I have my gen 3 door bell hardwired to a ring adapter and the battery has drained and gone flat. This has worked fine for months but now have had to remove battery and charge. No settings have been changed
-
JUST RUBBISH REMOVAL
(@JUSTRUBBISH718) reported
@ring very difficult to contact you to fix 2 issues I’m having.
-
Rays of Magic
(@whitehousemagic) reported
@ring @JoeSarsero Check out Reddit. Lots of buzz there with people with same issue. I have issue too at 2 locations so it is Ring and not you. They need to admit that.
-
Manoj MC
(@manoj_mylapore) reported
@ring support at it's worst. Ordered a doorbell pro 2 with accessories. Only received the accessories but not the doorbell. All support has been doing is escalate my ticket with absolutely no other useful response!
-
Spun on Life!
(@spunonlife) reported
@SWChris @ring Let me know if they help you. I’m seriously thinking they just get people offline to deal so no one knows. Our customer service call was ridiculous.
-
Dr. Joe Sarsero, Ph.D.
(@JoeSarsero) reported
from
Melbourne, State of Victoria
Is @ring down???
-
Andrew Rennie 🙂
(@andrewrennie) reported
@ring Thanks, I’ve seen that article which doesn’t really help. Why does it need to be a rail transformer?
Check Current Status