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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Port Orchard, WA 1
Morecambe, England 1
Greeley, CO 1
London, England 1
Manchester, England 1
Romeoville, IL 1
Garland, TX 1
Louisville, KY 1
San Francisco, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • MamaWaller85
    Laura Waller (@MamaWaller85) reported

    @ring is there a current issue as my device has been offline all day and no problem with WiFi

  • M3THM4N
    Brock Landers (@M3THM4N) reported

    @ring Your customer service is terrible.

  • english_august
    Vikas Chowdhry (@english_august) reported

    I’ve spent 10 minutes on @ring app trying to figure out how to configure which @AmazonAlexa device rings for my ring camera but I don’t have a clue! Apparently “linked chimes” does it if you have a chime but “linked devices” option is something entirely else. Alexa and Ring apps are two worst designed apps and despite all the talk about AI capabilities from Amazon, their AI supported queries functionality is absolutely unusable.

  • Its34Again
    Scotty J (@Its34Again) reported

    Day FORTY of .@Ring STILL not fixing the iOS widgets. Even though there’s been THREE app updates in that time. They REALLY don’t care about us customers do they. If you’re not going to fix this issue can you let us know please. You’re just laughing at us now.

  • Alexi2088
    Alexi atherton (@Alexi2088) reported

    @ring Three calls. Three different advisers. Around 25 minutes on each call. Three terminated calls before my issue was resolved. That’s over an hour of my time wasted with nothing to show for it. Easily some of the worst customer service I’ve ever experienced.

  • wild_witchy_
    Wildwitch 🧙‍♀️ (@wild_witchy_) reported

    You see the worst and the best of human beings when you have a @Ring camera at your front window. I watched a woman kick a piece of trash into our front yard. 3 minutes later I watch a couple pick it up and clean it up.

  • skipper68uk
    Mands 🌷🌺🌻🌼🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@skipper68uk) reported

    @ring doorbell is shite, very bad lag upto 3 minutes by then i have seen someone at door and answered it before it alerts me ! time to bin it

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 20 of @ring STILL not fixing an easy iOS Widget problem even thing they pretend they’re working on it. They literally don’t care, do they!?

  • Rivirunthecity
    LastRealOneLeft (@Rivirunthecity) reported

    @ring if I bought ya ****** *** cameras I shouldn’t have to pay to use them. The whole subscription to **** I already paid for is so ******* old fix up of just shut ******** down.

  • semarshall2007
    Shane Marshall (@semarshall2007) reported

    Piece of **** @ring can’t event ******* record any ******* thing worth using unless it’s for there ******* use.

  • lisadolgos
    GOPmom (@lisadolgos) reported

    @ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.

  • marcelwagenaar
    Marcel Wagenaar (@marcelwagenaar) reported

    @ring is there a malfunction? Can’t log in and my system is offline. #ring #ringalarm

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @missmommymolly Just busted my sister birthing a girthy **** on my doorstep at 3.17am @ring can I send you footage to verify the size & perpetrator?

  • JAYintheBX
    Jay (@JAYintheBX) reported

    @ring Had to unplug my Stick Up Gen 3 Cam, remove battery and plug it back in to get back "Online." The other issue I have this with this cam is that sometimes it takes a long time to open Live View. This problem doesn't occur with my Outdoor Cam Plus. Always connected, fast Live View

  • DaveyAllen54264
    Davey Allen (@DaveyAllen54264) reported

    @ring They sell poor defensive equipment. Kept calling and got the run around. Contacted them again because of the post here and they what to take care of it. Just more lies and ru around. Now they are saying they don’t work in all weather conditions!!!!!!

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