Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 5
Birmingham, England 5
London, England 4
Phoenix, AZ 4
Los Angeles, CA 3
Reno, NV 3
Plainfield, IL 3
Glasgow, Scotland 3
Las Vegas, NV 2
Ashburn, VA 2
San Francisco, CA 2
Stone Mountain, GA 2
Columbus, OH 2
Harrisburg, PA 2
Riverside, CA 2
Louisville, KY 2
Milwaukee, WI 2
Tucson, AZ 2
Atlanta, GA 2
Mexico City, CDMX 2
Manchester, England 2
Leeds, England 2
Houston, TX 2
Littleton, CO 1
St Helens, England 1
Atwater, CA 1
Sydney, NSW 1
Bengaluru, KA 1
Gold Coast, QLD 1
Mansfield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • mrphy9 Michael Murphy (@mrphy9) reported

    @ring I bought an Arlo doorbell camera tonight and tomorrow I’m canceling my Ring service and selling the device. Shame on #Ring for not even sending a ******* email to its customers about the hours-long outage today. Your company is a ******* joke. Bye!

  • ChrisStaplesTst CY (@ChrisStaplesTst) reported

    @ring Does ring really not have a disaster recovery plan? Why can't the load balancer be set to use a different working server farm? My family uses the cameras to keep an eye on elderly relatives. Being out all day is inexcusable. As a paying subscriber I want a refund for this!

  • cocolatina16 Lauriel Flowers (@cocolatina16) reported

    @ring @ring its 10:07 an I STILL CANT SEE WHATS GOING ON BECAUSE MY CAMERA NOT WORKING AN IM OUT OF TOWN

  • DamianHarkin1 Damian Harkin (@DamianHarkin1) reported

    @ring Still down at 5.53am, not good enough 😡

  • Chuckishustle Chuck Hawkins (@Chuckishustle) reported

    @ring is your app still not working?

  • RZcorvidae Remy (@RZcorvidae) reported

    @beaukpad @ring @theblingfisher We're on the same page; they're slimy &it sucks. It's not *impossible* to escape the slimy megacorporations &go completely off grid, but thats infeasible for most ppl. calling out **** behavior is step 1 in doing anything abt it. submitting to this being the norm will keep it so.

  • JRGIII John Grant (@JRGIII) reported

    @ring I am still experiencing issues with app. States that alarm is offline but it is not according to the base unit. Am I protected tonight?

  • GXPSS Charles McCloud (@GXPSS) reported

    @ring my @amazon delivery of frozen perishables sat outside for 4 hours because the cameras and doorbells were down in your fiasco of an outage. Who's reimbursing those?

  • nate4cb Nate Watson (@nate4cb) reported

    @ring Isn't it your duty to contact your customers by automated message to our numbers on file, rather than broadcast to the world our security is down? Glad I'm not one of your lawyers tonight.

  • DoctorMan Doc (@DoctorMan) reported

    @hqt__ @ring Don’t worry. Ring security systems are down because of the Amazon Web Services outage, so you won’t hear any pesky alarms at all.

  • kliaoumich Kevin H Liao (@kliaoumich) reported

    @ring with the AWS outage and our cameras and alarms being offline, how can ring guard against opportunistic burglars and insure security? System was offline nearly all day

  • NekuNoise Neku Light (@NekuNoise) reported

    @ring @JaySaidWhat_ Can we please double time the fix Alexa isn't working too but next time can you send a mass email to tell us so I don't have to go searching for the problem

  • vmwrites2266 Vince Mattaliano (@vmwrites2266) reported

    Wow, @ring . Only 10 hours of outage. That's real high tech.

  • Nazcahari Amanda Perez (@Nazcahari) reported

    @ring You know what would be nice? Telling your customers of an outage. I understand things happen, but I was trying to troubleshoot on my side for a while before I realized the problem was on YOUR END! I do PAY for your service. I know you have my info! An email would’ve been nice.😡

  • SaSSyBXTCH_BABE TyE (@SaSSyBXTCH_BABE) reported

    @ring i still cant login to my account why?!?!?

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