Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nottingham, England | 2 |
| Kansas City, MO | 2 |
| Manchester, England | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Lewisville, TX | 1 |
| Chicago, IL | 1 |
| Slough, England | 1 |
| City of London, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
| New York City, NY | 1 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Detroit, MI | 1 |
| Ashtabula, OH | 1 |
| Barnsley, England | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Toronto, ON | 1 |
| Cedar Bluff, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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NEVER TRUst a TRUmp!
(@JonathanHereIAm) reported
@ring Just got the email about 33% increase. Terrible time for it and Ring should know better. I understand an occasional increase but 1/3! Insulting to your customers. Forget it. I’ll be cancelling my subscription.
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Chris
(@Chris135794) reported
@ring Had to remove payment details as you've decided to go further down the scumbag rooad and place a banner across the bottom of the site where cancel plan option would be. Absolute disgrace of a company, sincerely hope to hear about you going bust one day
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Dave
(@SabresFanDC) reported
Don't use @ring. Customer service is atrocious. Cancelled a camera order of mine for no good reason. CS then gave conflicting explanations and was incapable (or unwilling) of understanding the issue. 1/10 don't recommend.
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ADVICE GUY
(@worldwidesc1) reported
@ring EVERYONE CANCEL THEIR PLANS RING IS A BUNCH OF CRIMINALS DAM SHAME WHAT YOU ALL ARE DOING IF SHAQ IS STILL PART OF YOU ,THEN **** BRO SHAQ!!!!
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SIR Ronson 🗨
(@RON50N) reported
@Jstar571 @ring @BKaur01143499 They couldn't give a ****, have a look at all there responses, goes to show what a **** company it is
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Clint W
(@Clintw123) reported
@ring WTAF £10 a month price hike for extra we don’t wont! Why not give people a choice pay it if you want it! Absolute joke, as bad as utility companies in the UK! Or allow multiple rings to store on one account!! CANCELLING
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bum
(@Da_Youginq2x) reported
@ring hey ring I’m having problems signing in and it keep saying “an error occurred please try again later” after I put in all the right info
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△ ⃤△ GUN_FINGAZ_SLINGA
(@Just_Boof_it) reported
@ring raising their prices by $9.99 is bullshit…my device somehow misses all the important things but captures all the unnecessary ****
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Dave
(@SabresFanDC) reported
@ring Not enjoying 1st experience buying your product. I completed purchase of a camera during recent sale & purchase amount was charged to my CC. Next day, order was cancelled due to mysterious "credit card issue". Now support won't sell me camera for same price. #frustrating
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gramma👵🏻🏡
(@Star2fireDenise) reported
@ring we had a power outage last night. I tried to post it. I was refused but you posted someone else’s about it. We also had someone checking car doors last night, you refused to post that one too. I’m being discriminated against. It happens every time I try to post to neighbors
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Tracy Playle (she/her)
(@tracyplayle) reported
@ring Yep. I’d already looked at that on your site. But because it only shows one picture, I can’t see properly if it’s the right part that I need. i.e will it replace the broken base that I currently have? Would be really helpful to have photos of it actually in use.
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Stefan Hughes
(@stefan_hughes) reported
@ring Cant even view my subscription to see when my renewal date is. I wasn't considering cancelling but I bloody well am now. Broken mobile page. Broken website. Broken app, is there anything you can do right?
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Chris
(@Chris135794) reported
@ring Had to remove payment details as you've decided to go further down the scumbag rooad and place a banner across the bottom of the site where cancel plan option would be. Absolute disgrace of a company, sincerely hope to hear about you going bust one day
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Kelly
(@Ke11yJ) reported
@RichardTBeery @ring I don’t live in America - and why not call out bad business?
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Alanna.
(@alannaDayeeee_) reported
any good security camera recommendations because ring cameras are a bunch of **** and they had the nerve to tell me to buy something else to get my product to work DONT BUY @ring DO NOT!!!!