Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 4 |
| Lancaster, NY | 1 |
| Ronkonkoma, NY | 1 |
| Shawinigan, QC | 1 |
| Charlotte, NC | 1 |
| Chicago, IL | 4 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Los Angeles, CA | 2 |
| Newnan, GA | 1 |
| Rome, Latium | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Wolnitzek (@rwolnitzek) reported@ring I can’t get past the account login on my new phone because the verification email does not contain the link that you think it does.
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Yayo🪬 (@hausofyay) reportedReminiscing on how we had 40+ drunk people looking for my sister dog last night. Little ****! Thankfully @ring came through!!
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AGloveBox (@AGloveBox) reportedJust wanted to say thank you @ring for having a doorbell go off in your commercial. My dogs just lost their **** for no reason
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Rick Wolnitzek (@rwolnitzek) reported@ring the iPhone app is broken. When logging in, it sends the wrong email. There is no link to verify identity.
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Louise Green (@green2807) reported@ring confused as to why your customer service is so bad! I was speaking to an adviser who then confused me with someone else and has now stopped replying to me!
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C. Payne (@CPayne58652764) reported@AGA_PBinUK YES. Prop. Mgrs & Maintnce people, too. @Ring is real bad!!! They advertise in commercials about their police connections & surveillance. TI's can get privacy, safety/security violations just by the "Narrative" being issued....even if they don't "Opt" into police monitoring.
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Esther (@edrops190) reported@ring is something happening with the app? Haven’t been able to connect all day so uninstalled/reinstalled and can’t log in now. Tried to reset PW but got ANOTHER error
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🇺🇦Mr Mark🇺🇦 @MarkMetz@sfba.social 😎 (@markmetz) reported@ring Bye bye… you’re blocked, take your advertising dollars elsewhere let Elmo go down in flames.
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Alex Jackson (@SomeNorfolkGuy) reported@ring I cannot log back into my doorbell. It want a verification code sent to a phone number I no longer have, and I have never logged in on any other browser to get the code it suggests on your website. Can you help?
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Lou Gasco (@lou_gasco) reported@OnSolve Dallas Zipcode 75231 has been getting plagued by false reports of Assaults almost every hour for the past 4 days on @ring's neighborhood events. They claim the Dallas Police Department has reported it, but they didnt. Someone has hacked OnSolve. please fix this.
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CHET (@nv_chet) reported@ring had the device for 2 years 4 month and getting pink screen being asked to buy a new device ridiculous service and poor form.
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Pedro Palayok (@areacode778) reported from Edmonton, Alberta@ring down?
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Mary4Change (@i2bmiss) reported@ring when is Ring/Amazon gonna fix the app problem? Cust Serv is useless, besides not speaking clear English! read reviews in the app store. i have had Ring DB 4 yrs & Amazon has completely destroyed this product. am considering replacing with a competitor - grrrrrr 🤬
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Tom Haight (@Sebago62) reportedIf you need to get support from @ring , you'll be connected to a call center in India where the noise level is so high, you have to shout to be heard, as does the representative you're speaking with. They couldn't resolve the issue, big surprise. RING SUCKS!!!!
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Kim Jong Surge (@kimjongsurge) reported@_nataliecat @ring My dog just went APESHIT... Took 15 minutes to calm her down