Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 2 |
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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lauren kelly
(@xxLaurenKelly17) reported
@ring I am having issue trying to change my mobile number for my ring camera, it’s sending passcode to my old number and will not let me update to my new number, is someone able to help?
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Cheryl
(@CherylGaul) reported
@StanleyRoberts @ring @DalyCityPD What rotten neighbors. Just run away and do nothing to help. People suck.
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Simon Holly
(@SimonHolly6) reported
@ring has got to be the worst "smart doorbell" ever, it simply never works, I should sue them for a product that has clearly never been designed to work!
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แสง สีสมพร
(@sjcalsbm3) reported
@StanleyRoberts @ring @DalyCityPD This **** needs to be stop!
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Tangular Parham
(@CapsLady3) reported
@StanleyRoberts @ring @DalyCityPD How terrible and scary. Hope they are captured soon.
-
Ryan Snyder
(@ryan8382) reported
from
Winfield, Illinois
@ring worst technical support ever.
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Friend of Dorothy Parker 🍸& Fran Lebowitz 🚕
(@DotPFranL) reported
@ring I understand the issue and know it won't be resolved.
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Rocky
(@RockyWasYer) reported
@somersetlevel @ring you are the worst for this, you mischief makers you
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Cinnamon Girl
(@OhHappyyDay) reported
I’m so unbelievably frustrated with my @ring home security system. It’s less than 2 years old and TWO keypads just completely died - can’t even try to reconnect because they error out. Same with one spotlight camera. Three devices completely useless in less than two years. Lemons
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Jared Shane
(@jshane21083) reported
@ring Maybe if the application actually worked correctly. I have authenticator app on my phone and the app is not sending code to it. I have no issue with the physical doorbell. I have an issue with your application and customer service
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Y N W A
(@lfcynwa1968) reported
@ring having issues with our doorbell...no notifications at all..are you having issues down your end
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Matthew Sag
(@matthewsag) reported
@ring just cancelled my 12 month home monitoring plan one month in and then doubled the price for a new plan. Still better than ADT, but WTF? I am sure it's not just me, #classaction anyone?
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Heath fedorczak
(@Grizzly302) reported
@ring everything is not working for me, I’m just gonna wait till you guys figure it out.
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Ludovic Landry
(@ludoviclandry) reported
[Feature Request] for @Ring: Remind me to put there trash out by {time} on trash day, if the trash bin is not detected on the sidewalk by the camera at this time.
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Munchie
(@_MsMunchie_) reported
@fishyesyes @ring Ok. Thought it was just me. I've rebooted all my devices thinking mine were the problem. Thanks!