Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Los Angeles, CA 4
Baltimore, MD 1
Kannapolis, NC 1
Shipley, England 1
Phoenix, AZ 1
East Orange, NJ 1
Kearny, NJ 1
Ascot, England 1
Waukegan, IL 1
Virac, Bicol 1
Pontefract, England 1
Edinburgh, Scotland 1
Amherst, NH 1
Ashburn, VA 1
Maldon, England 1
Saint-Brieuc, Bretagne 1
Waterlooville, England 1
Norwich, England 1
Luton, England 1
Poplar, England 1
Watford, England 1
New York City, NY 1
Las Vegas, NV 1
Akron, OH 1
Lake Forest, IL 1
Fort McMurray, AB 1
Louisville, KY 1
Reno, NV 1
Southwark, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • MardenMiche Michelle Marden (@MardenMiche) reported

    @ring What is happening ? Been a customer for a few years & my app is now not working ? Deleted it & reinstalled, not accepting any verification codes, tried calling you & phone lines not working ... just paid you more money, for it not to work .. ?

  • synthenergy Bryce Johnson (@synthenergy) reported

    @ring my app isn't working, logging on the website doesn't work, and calling customer service instantly hangs up. My ring alarm system is offline, it seems. What's wrong with your service right now? This is not acceptable

  • dijk0327 DIJK (@dijk0327) reported

    @RundleAgar @ring Same issue today, no live connection but do see live stored video

  • madisonsq05 Madison the Rottie. 🐾🐶🏁🏍 (@madisonsq05) reported

    @ring @Rob_McInnis Let's hope the criminals don't find out. Do we get a discount for the time it's not working for ?

  • BrunsBob IamBob 🌱 (@BrunsBob) reported

    @ring What is wrong with your website and android app? I cannot sign in to either. Please fix! or give me a discount!

  • superflangie Ange 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superflangie) reported

    Hey @ring I've had my doorbell for a grand total of 3 days and already its not working. Any idea how long this outage will last??

  • MaggieHaeffner MaggieHaeffner (@MaggieHaeffner) reported from Audubon, New Jersey

    @ring are you having issues? I cannot log into my account no matter how many times I try and my app says both my devices are offline but I am still getting alerts. I tried customer support but for now help.

  • Melissa27177375 Melissa (@Melissa27177375) reported

    @ring is the system down? My cameras aren't working! I hear the ring but can't check the motion

  • michaelredditt michael redditt (@michaelredditt) reported

    @synthenergy @ring It’s down major outage

  • TheeLapster Jordan Lapping (@TheeLapster) reported

    @RundleAgar @ring Hi, the same issue with me - literally only just happened in the last hour.

  • annewebb_4 Anne Webb (@annewebb_4) reported

    @ring carrying on from my previous tweet - having problems with the app - when I try to select the control centre - it just doesn’t connect - help please

  • thatkid_jc #nasvember (@thatkid_jc) reported

    @ring whats wrong with your live view function? Also your phone lines are down

  • lbobbitoa RJPII (@lbobbitoa) reported

    @ring app is down and website cant log in thx

  • markyb320 Mark (@markyb320) reported

    @ring just got my first ring item and can't set it up as systems down, already thinking I've made a mistake buying ring products if this is how they operate 😔

  • boydioro In Cali (@boydioro) reported

    @jhellyer312 @ring It isn't working in my home either. They know it is down and are working on it. They have not given a timeline of when it will be fixed or even what is going on exactly.

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