Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Manchester, England | 3 |
| Chicago, IL | 3 |
| Detroit, MI | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Elk Grove Village, IL | 1 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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2--👀's
(@kingizyice888) reported
@ring RING 2 IS TRASH I WANT MY MONEY BACK
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Alan!
(@o2bnobx) reported
@ring Didn’t sign up for that, never agreed to that, and I shouldn’t have to opt out, I should opt in. I tithing there’s a huge privacy issue here and I intend to pursue it. Discontinue this practice and move to opt in, I’m angry and I’m skilled
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Real Average American
(@mixermastermike) reported
@ring Well I guess according to the New Ring Doctrine - this is just a poor gentleman trying to put food on the table we need to stop the bullying of these desperate individuals What's Next!? Will they say it's cruel to keep your doors locked when people are hungry and need shelter? ;/
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Sean Hawkes
(@W6WXL) reported
@ring so I have 2fa enabled but Ring constantly tries to scare me about updating my 2fa, WTF, I thought Ring knew what they are doing, now scared for my security with such an incompetent company.#ring2fa #ringcameraincompetent
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Boyd Laffitte
(@BoydLaffitte) reported
@mcintoshc16 @ring Yes! I can’t access my device! @ring please help
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Real Average American
(@mixermastermike) reported
@ring Ring is working against Neighbors!! Just tried to post an alert last night an intruder entered by property came all the way into my back yard garage area obviously up to NO good tried to post to alert my neighbors and RING removed it WTF!?!?!
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كوليت
(@mcintoshc16) reported
@ring I’m having trouble yet again trying see go live! It says streaming error! Anyone else having this problem?🙄
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Jonathon Matthews
(@Jonnyboymathews) reported
@ring screws on my door bell are just spinning, started with one now 2 battery charges later the other. I have had to remove with pliers. I have seen this problem with hundreds of other customers, how can I resolve this?
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Asad
(@asadm124) reported
@mrKamilAli @AzimBasaria Bro its still doing it. Wtf @ring fix it
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old woman
(@shaniat89456347) reported
@ring anyone thinking of getting these products, DONT! #ring doorbell doesn’t work. It is offline much more than it is online. Their customer support is a joke. Do not buy ring products, you’ll just be wasting your money.
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Tony Phillips
(@denverboot) reported
@mcintoshc16 @ring Yes, I'm having the same problem again. I've also had a problem for a week or two trying to delete recordings. I've found that recordings will only delete from the list once I back out of the app and then go back into it. I'm getting very disillusioned with this Ring doorbell.
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Chris B
(@hotwls13) reported
@ring avoid the ring stick up cameras if you plan to use them at your home outside. They aren’t powerful enough to reach the router without an additional device called a chime pro (additional $50). Plus they are slow to respond. #wasteofmoney
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Alan!
(@o2bnobx) reported
Hey @ring I bought a doorbell and some cameras, not a social network. I'm now getting spam messages. Fix it or I'll disconnect and go on a tear about how horrifically bad your cyber posture is.
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Rec It Walk
(@walkwithmejack) reported
Why does the @ring app have the worst trolls?
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Real Average American
(@mixermastermike) reported
@amazon_policy @ring @Habitat_org That's great! Very Self Righteous 👏You also apparently believe intruders have the right to enter your back yard!?! Unbelievable you won't allow neighbors to post an alert when ring catches an intruder entering your back yard is reprehensible... WTF!?!
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