Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Barnsley, England | 1 |
| Talladega, AL | 1 |
| Milwaukee, WI | 1 |
| Pipe Creek, TX | 1 |
| Dunbar, WI | 1 |
| Charlotte, NC | 1 |
| Manchester, England | 1 |
| Laurelton, NJ | 1 |
| Meridian, ID | 1 |
| Sevilla, Andalucía | 1 |
| Denver, CO | 1 |
| Coppell, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Vick. P.
(@enigmatics92) reported
@ring Just bought a Ring and two days later I can't connect via the app. What's the issue????
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Spencer Millbery
(@SMillbery) reported
Is @ring down?!?
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Matt McDonald
(@mhillmac) reported
Hey @ring what’s going on? Lots of trouble with the app today. Please post an update.
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Derek Covington
(@CovingtonDerek) reported
@ring @BlueMist_CTID So frustrating. I must have access to my Ring system but haven't all day. I hope your IT team is fully engaged on this. Worst time for this to happen with the holidays here, you're probably running a skeleton crew like every other company. Bad timing!
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ShanzB
(@ShanzB2) reported
@AndrewMcQuerry @ring Ditto! Usually works fine. Seems like this time it's an outage on the entire Ring network
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Marks
(@marksy316) reported
@DanHewitt_ @ring Seems to be going down a lot recently
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Brian
(@SirFrag) reported
@DanielM81710910 @ring They're having a major outage
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Cass👽🛰
(@schmassidy) reported
@StewartHillTV @ring We aren’t even getting notifications. 😩 There’s a nationwide outage though.
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Travis Williams 🇺🇸
(@1traviswilliams) reported
@ring i know you are offline right now, but I have a feature request: I'd like to be able to group two or more cameras so that if one detects motion all of the cameras in the group are activated.
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carlos
(@carlos23823678) reported
@chrispepe1 @ring Yes now I can’t even Login
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Brian
(@SirFrag) reported
@Wildhearts_fan @ring It's usually pretty good, but right now they are having a system-wide outage.
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Dave Steffes
(@DaveSteffes1) reported
@ring verification code not working
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/\/\ I /\ /\/\ I-305
(@ruben_miami) reported
@jhellyer312 @ring I’m having the same issue after this morning update
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Justin Handby
(@handbyj) reported
@ring is your server down? No web site access, app not working, tried phones laptop etc but same result.
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StellaLoren
(@StellaLoren_69) reported
Customer Support @ring sucks. My issue isn’t supported by chat and the calls to the US 1-800 do not go through... time to return the item to @amazon