Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Manchester, England | 2 |
| Los Angeles, CA | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
| Rochester, NY | 1 |
| Kansas City, MO | 1 |
| Waterford, MI | 1 |
| Frankfurt am Main, Hessen | 1 |
| Bristol, England | 1 |
| Willimantic, CT | 1 |
| Huntley, IL | 1 |
| Grimsby, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Bryce
(@Brycer79) reported
@RetroJimmyX @ring Been down all day for me and tried resetting my doorbell thinking it was me and now it’s not linked to my account and can’t even delink it.
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Babs
(@lmnop88) reported
@ring Hopefully they fix it soon. We'd like to arm our house when we go out tonight. You know, always home....
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Ecker
(@EckerMcG) reported
@Alexjonh133 @ring Don't know if I want to trust that one mate sorry. If @ring have said they have an issue, why would a hacker help me lol 🙈
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Andrew G.Chris
(@AgcPhotography) reported
I just installed Ring Doorbell at home with camera and now @ring doorbell is down😒 REALLY?!?! #RINGDOORBELLDOWN
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Michael Hanley
(@MikeHanley) reported
@ring paying for a service that has been down all day...I assume you give partial refund? Especially seeing as its a very customer unfriendly service and I can't add additional devices to my plan
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TimmyC
(@TeCoy82) reported
@ring @ring do you know if the recordings will be affected? I need to access an event that should have just been captured, altercation on my property. So once the issue is resolved, will I be able to download the event to share with the authorities?
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Titi
(@TitiRGlitz) reported
@Nash87565970 @ring Lmao at discount. Just stop! Where the hell do you live that a few hours without a cam is driving you crazy? It’s a nation wide outage and they weren’t the only company hit so relax
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Jasvinder Singh
(@mailtojasvinder) reported
@ring @ring what is the ETA for resolution? No communication email was sent by ring for this outage and only showing message that your device has poor connectivity or no connection to internet when there is no internet issues obviously.
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Con Nikitas
(@NikitasCon) reported
@ring So is there an issue??
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Tom Wilson
(@tomwilson02) reported
@ring notifications very delayed, how do I fix this?
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ShanzB
(@ShanzB2) reported
@ring What is happening? App is down and I can't access my account through the website either?
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SKathleen
(@mindyourhelm) reported
@ring Having problems with Live-View and trying to login into the website...sent me a verification code and it won't even let me in?
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Daddy Choc
(@DaddyChoc) reported
@ring is acting up... can we be informed of the problem?
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zelith
(@ZMcJade) reported
@EireAuzPaolo @ring There not even answering there phones @ring ... That is poor customer service and bad for business!!!!!!!!!
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No Coup for you
(@Timothy68434150) reported
@enigmatics92 @darkamor @ring Why fix it when he can sell you a new one!