Ring status: device issues and outage reports
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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (30%)
- Online Features (25%)
- Errors (17%)
- App Crashing (11%)
- Website Down (10%)
- Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Errors | 2 days ago |
|
Paris
|
Errors | 2 days ago |
 New York City
|
Online Features | 2 days ago |
|
Lancaster
|
Device Failure | 4 days ago |
|
Ronkonkoma
|
Device Failure | 5 days ago |
 Shawinigan
|
Sign in | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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The Conservative Stoner (@TheCons73042027) reported@ring So will customers be compensated at all for the outage which will effect a tkn of peoples sevurity?
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Julie Lesser (@julielesser) reported@ring I appreciate this tweet. Especially after an hour of powering down and reboot EVERY. SINGLE. piece of equipment i own. THREE. TIMES.
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ghost (@Connorh77398854) reported@ring I'm having trouble with my app loading any of my cameras it is either saying can't load my location or my mobile device is offline when it is clearly not this is not the first time something has gone wrong please look into this
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Tina 🏴🇮🇹🐾 (@Justm3x) reported@CBFA2020 @ring Great it’s been going on most of the afternoon … I did message them but didn’t get a reply … their phones are down as well xxxx
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Roche' (@Hi_Roche) reported@ring While your at it fix the latest version of the iOS app. I haven’t been able to view device health or click the battery icon for a few weeks now and no one seems to think this is an issue.
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🐇🌼🐇 Jo🐦🌻🐦 (@jo_but1er) reported@ring Have just uninstalled app, reinstalled, now cant log in. I wish I'd looked on here before trying to fix it my end. Just get error messages when trying to log in grr nvm 🙄
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Gabriel Santillan (@Gabesanti81) reportedWhat's up with @ring not working?? It has never happened before, I call technical support and have been waiting for more than 45 minutes to get help. Ridiculous customer service
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Jennifer Dixon (@punk_girl_rox) reported@Rabid_Ricky @ring Seems like Amazon hosted platforms are down.
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CB (@CindersCB) reported@GeorgeRonaldAn2 @ring Thx! She’s not playing music, she won’t turn on the tv, but she will tell me the weather and what day tomorrow is & jokes! everything else is doesn’t support that. Hopefully a fix soon, realizing rely on the big A too much! Embarrassed 😳
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Kevin (@REZLUK) reported@zmwilliams124 @ring Mine not working either
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Coombzy (@MrCoombzy) reported@CindersCB @GeorgeRonaldAn2 @ring Yeah... I think they should have stuck to the original servers, they barely went down.
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Veronica Richards (@VLR_ExecSupport) reportedJust seen the Ring system is down! @ring, is there an update on when it'll be fixed and live? #AmazonRing #SecuritySystemFailure
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Yemi Oduntan (@YemiOduntan) reported@ring anyone out there to help with ring controller access pro install? Been trying over an hour hold on 1-888-255-1041 with no luck!
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DeeKay86™️ - 🖐🏼💎🤚🏼 (@TheRealDeeKay86) reported@ring Really really really regretting buying a Ring doorbell. My “dumb doorbell” would still be working right now! This is terrible. #Ring #RingDown
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DARKMIRROR002 (@DARKMIRROR002) reported@ring Not even the tiniest bit surprised that your services are down again this happens multiple times a month I don't know why you guys think you should be a security company when you can't even keep your **** going on a daily basis sorry not sorry... You're misleading the public
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Shani Silver (@shanisilver) reportedSooo... @ring is down, can't log into website, US phone number won't connect, chat is down, cameras not working, you name it. If you're expecting a delivery today maybe just work from your front porch. A package of mine was stolen the instant it was delivered. 😡
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itsjustclothes (@pink_dottie) reported@ring how long before issue gets resolved?
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Cam (@abc123Camch) reported@ring I want my money back. This **** don’t ever work.
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DelilahMaiya (@MaiyaDelilah) reportedThe @ring doorbell app is the worst app I have ever used in my life. The camera is completely useless aswell. I'm defo changing to @googlenest #ringdoorbell
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Karen (@Karen15001625) reported@ring I'm experiencing service outage here in Northwest PA. Any ETA on when it will be resolved?
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Julie G1 (@sunjewel) reported@ring Down again! What are we paying for
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c (@caz_richardson1) reported@ring Thanks been trying to fix it my self now I know it’s not me
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Kim Woodgate (@CBFA2020) reported@Justm3x My @ring isn't working either, must be broken. xx
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Trevor Stokes (@TrevorStokes) reported@ring Is the whole of the Ring UK network down? The Ring app keeps telling me that my iPhone has a poor connection; it doesn’t. Or to connect to a Wi-Fi network; I am connected. #ringdown
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DelilahMaiya (@MaiyaDelilah) reported@ring @mcintoshc16 This has actually been an ongoing problem, not just today. I haven't been able to connect straight away for weeks. It comes up saying 'this is taking longer than expected'. I have ring 3, the camera doesn't pick up half the motion outside, and the quality of the pic is poor.
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TomD (@RedTommy76) reported@shanisilver @ring Login not working for me either
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EDS-PILOT-SIMON (@burnham_simon) reportedHad to happen the day I bought a @ring the system is down 😡
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jim lanham (@jimlanham) reported@ring **** ring and your ****** products. You sponsor a website that interfered with a murder investigation.
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desert_rider_764 (@764_alumni) reported@ring It probably would have been awesome if there was some sort of notification of Ring being down, like an email or text message...after all you already have both of everyone's contact info.
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Stoney (@Stoney38788507) reported@ring Turned wifi on and off a few times. restarted tablet a couple times. said some swear words a couple times. double checked i paid the service a couple times and look online to see its being a announced an outage. so publicly saying hey look people don't have security!