Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Device Failure (32%)
-
Online Features (17%)
-
App Crashing (16%)
-
Errors (16%)
-
Website Down (12%)
-
Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bend |
Device Failure | |
| New York City |
Device Failure | |
| Bath |
Online Features | |
| Los Angeles |
Device Failure | |
| Newnan |
Device Failure | |
 Rome |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
dave garriott
(@davegarriott1) reported
@shanisilver @ring I am having the same Issue in Ky.
-
Vince Mattaliano
(@vmwrites2266) reported
@ring I'm comforted to know that it's not on my end. It is less comforting, to know that a huge company would suffer anything more than a momentary outage. At this point (1250 pm), it's been about 2½ hours. Sales & service are equally important.
-
Ann Travis (Dee)
(@adtravis) reported
The one time I schedule a pickup from @USPS @ring was down so I was unable to catch my #postalcarrier. I am #nothappy 🤬
-
Mark
(@Mark19villa) reported
@charlieannecx @ring Network is down in uk
-
Louise
(@Louise63544316) reported
@ring Is this affecting getting into the app I uninstalled to try and fix the issue but now is saying invalid email or password???!
-
Pete Taggart
(@ptagga9) reported
@diyemmy @ring Down on the Wirral
-
Dutchxarms
(@Dutchxarms) reported
@RZcorvidae @ring Its always something with ring lolz 100 a year for garbage
-
arthur
(@Mr_Finchmeister) reported
@ring Trash company. Only problems with your service.
-
Remy
(@RZcorvidae) reported
@ring Now, I’m only on the $3/month plan, (bc I’m poor and I only have one camera) so it’s not about a loss of money, but on principle. The fact that there’s a complete and total service outage literally less than 48 hours after I paid for this service, unacceptable.
-
Tre Smith
(@PastorTreSmith) reported
@ring Horrible time for a outage. With so many deliveries happening this time of year we need access to our cameras to monitor packages being dropped off to prevent theft. Please resolve this quickly.
-
Benjamin Fiset-D.
(@BennyDiamond) reported
@ring After a week an multiple promises made by Ring to resolve my issue, it's still not working. I'm removing my Ring devices and returning it to the store.
-
Mike Deprisco
(@DepriscoMike) reported
@GrandiPapi_ @ring Yes it says battles are dead just spinning. Ring is down
-
Myron Green II
(@MyronGII) reported
@ring When will this problem be fixed?
-
Charles
(@Gremmin) reported
@ring For at least a week I've had issues connecting "this is taking longer than expected" right when someone is at the door.. By the time I connect, they are gone.. Fix your $hi7.
-
CONZ™
(@cdotconz) reported
@ring I can’t log in on my phone. I can’t log into my account online because verification code doesn’t work. Can you fix this?
-
~1
(@MrDeraney) reported
@ring Its astonishing how bad your Customer Service can be. 1 Hour on Hold, 45 Mins on Hold on Chat. For a Security Company.
-
robert smith
(@dancastree6346) reported
@ring have you tried calling your customer services to trouble shoot yourselves ?
-
Charles McCloud
(@GXPSS) reported
@ring these instances are happening far too often. Get your stuff together. People rely on you. Stop screwing up and stop tweeting 'DM us so we can look at what's wrong' stuff repeatedly when you know damn well your systems have crashed. Fix it. Apologies are not enough.
-
Di MCFC 💙🐝
(@BlueMist_CTID) reported
@ring Let's hope he's not come back to nick the car now whilst there's an outage eh 🙄
-
JellicoDog
(@jellicodog) reported
@renogolfer @daisbelllo @ring There is nothing worse when paying for a service with constant outage while free service is always working.
-
Debbie Kitzke
(@DKitzke) reported
@ring help. My phone dashboard won't load (tried ALL morning), and your website will not let me log in. How do I get my security cameras back on line?
-
Tre Smith
(@PastorTreSmith) reported
@ring Not a grate time to be down lots of deliveries this time of year and we need to monitor deliveries to prevent theft. Please resolve quickly.
-
theodore peek
(@EARL_EARLYMAN) reported
@ring I put my front door ring doorbell in set-up mode not knowing it was a service problem will I just be able to do the set-up again and be fine
-
The King
(@TheKingHasRisen) reported
@ring what’s going on ring? App down, can’t login, can’t see what’s going on outside my door. I got packages coming and I’m not about to get caught lacking
-
Galvin Kunar
(@Galv1) reported
@ring I've removed the doorbell completely after re booting WiFi and trying in vain to reconnect. A simple email or text notifying us there was a problem would have been cerebral
-
Charles McCloud
(@GXPSS) reported
@ring Good thing this didn't happen today when all your systems are down. No alert. No siren. Unable to contact authorities through panic alarm. You picked a bad day to brag.
-
Sunday Phillips, Entrepreneur— Founder & CEO
(@SUNDAYPHILLIPS_) reported
@ring @OpenDuskToDawn Yes, the same problem @ring in FortLauderdale
-
Art Samurai
(@jahangir198584) reported
@ring ring app doesn't seem to be working on my tablet or wife's phone, tried logging in on the website getting error messages with that too, is there something wrong on your end?
-
IcePax
(@IcePax42) reported
@ring It's affecting customers in 🇬🇧 as well. Please can we have an ETA on a fix (or an explanation of the fault ?)
-
Andy⚡Jones
(@ADJ_BMWr850r) reported
@ring Hi, only been with you a week, not a good start with this outage, fortunately still running my old system side by side. Two hours downtime is long enough now, please sort to retain custom, thank you.