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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 02/03/2026 18:55

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Device Failure (29%)

    Device Failure (29%)

  2. Online Features (21%)

    Online Features (21%)

  3. App Crashing (15%)

    App Crashing (15%)

  4. Errors (14%)

    Errors (14%)

  5. Website Down (11%)

    Website Down (11%)

  6. Sign in (9%)

    Sign in (9%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesKansas City Device Failure
United StatesWaterford Device Failure
GermanyFrankfurt am Main Online Features
United KingdomBristol Errors
United StatesWillimantic Device Failure
United StatesHuntley Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_hedge1984 The Cats Whiskers (@chris_hedge1984) reported

    @kaz74red @ring Is now showing there's a problem on their status.

  • politicaIicious Politicalicious Ⓥ (@politicaIicious) reported

    @VanJohnson @ring Hardware issue there, Van. Your camera's night vision/shutter is stuck. Try hitting the reset button, this often helps unstick it. Otherwise, you may need a replacement.

  • H_Albrow Howard Albrow (@H_Albrow) reported

    @d3cme @ring Same issue here - stopped at midnight so likely a bug related to the clocks going back LOL

  • i_am_jesss Jessica Breakwell (@i_am_jesss) reported

    @ring please can we have an ETA on a fix for the snapshot issues occurring across all devices for a number of UK customers? Not a hardware issue as affecting both my floodlight cam and battery powered doorbell 2. Affecting a large number of your customers…caused by clock change?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @ring Found sharing a device problematic and neither the app nor website were able to help. I have had an invite sent, followed relevant steps and it then defaults to me being the sole owner. Not impressed so far.

  • Gem1304 Gem (@Gem1304) reported

    @ring why is it Halloween and I cant see my timeline on the app? Would really like to be able to view my videocam! I see this is happening to a lot of people so I assume its a problem your end?

  • Steve_Hailwood Steve Hailwood (@Steve_Hailwood) reported

    @ring @LuftOffizier Same here @ring nothing since just after midnight. Love view connects, but the timeline is just greyed out and jumps from yesterday to present day/time with nothing stored. Think you have a widespread issue.

  • steliosrides Nigel Lee (@steliosrides) reported

    @ring @jodie_nisbet Me too. Looks like a widespread UK issue. 5 cameras all cannot access past video.

  • jodie_nisbet Jodie nisbet (@jodie_nisbet) reported

    @ring my doorbell timeline has not been working since midnight seems to be a UK issue when will this be fixed

  • pickles61068 pickles (@pickles61068) reported

    @ring nothing on my timeline & doorbell not working. Appears a lot in the UK have the same issue. When is this going to be resolved please?

  • politicaIicious Politicalicious Ⓥ (@politicaIicious) reported

    @ring Live View is not functioning properly on your app (located in UK). Can't access snapshots nor motion event recordings from there. Though can access motion event recordings via Event History. Affecting *all four* cameras. Therefore, indicating 'tis not a hardware issue.

  • sueziemc Sue (@sueziemc) reported

    @ring Sent. But this is the same issue as lots of other users have been reporting all day!

  • LasjacksonPj Pj Adams (@LasjacksonPj) reported

    @ring HELP We catch everything on our outdoor ring camera. Everything. EXCEPT Amazon deliveries. No notification. No pictures. It’s as if the Amazon delivery men are big foot or have jamming cameras. I searched the web and this appears to be a common problem.

  • gqtrebor GQTREBOR (@gqtrebor) reported

    @gohoorgohome @ring at least they are trying to help you.

  • kaz74red Karen Redman (@kaz74red) reported

    @LuftOffizier @ring Apparently it's a problem with the app. They are working on it. I had to ring them to find out

  • Rossmeister Paul (@Rossmeister) reported

    @ring get your finger out, your system is still not working.

  • SeasidePoppy Poppy Rose (@SeasidePoppy) reported

    @jodie_nisbet @ring Same issue too. Reset the router. Reset the bell. Constantly saying an issue signal yet absolutely nothing has changed in the set up of the house or app. Not recording anything in between live views. Can’t watch anything back I’m a subscriber. How long is this going to take?!

  • politicaIicious Politicalicious Ⓥ (@politicaIicious) reported

    @H_Albrow @ring Should therefore be showing on their System Status, surely?! Looking like a widespread issue, for sure. Community Support are on the case, I called them.

  • LuftOffizier Tony Spooner (@LuftOffizier) reported

    @ring @jodie_nisbet Hey @ring also experiencing this same issue. Live view works but can't see or view any historic footage in the timeline.

  • LasjacksonPj Pj Adams (@LasjacksonPj) reported

    @ring HELP! We felt so save and even bought 4 more Ring cameras to feel safe. But Now that we know Amazon drivers can somehow disable our camera.., we are terrified

  • majo2k2001 Jo massey (@majo2k2001) reported

    @ring I have the same issue I can't access any past videos. Please advise

  • i_am_jesss Jessica Breakwell (@i_am_jesss) reported

    @ring snapshots appear to not be working after midnight..assume due to clock change here in the UK. This is the case for both my wired floodlight cam and also battery powered Ring doorbell 2 so isn’t a hardware issue. A lot of UK customers are also experiencing this issue…

  • sueziemc Sue (@sueziemc) reported

    @ring I'm another UK user with snapshot/timeliness issues. I see you are aware of this issue and, 5hrs ago, told a user you were working on the issue. What is the ETA for the fix? I see it has just been added to your system status, some 7hrs after first reports, but no ETA given.

  • The_Kuni The Kuni (@The_Kuni) reported

    My @ring Pro is about 5 mins behind with a press, no timeline, need to replace it each year due to poor heat design of front button which cracks and breaks. Time to go @googlenest and add to my outdoor IQ 🤔

  • phxtri Brandon Sullivan (@phxtri) reported

    WTF @ring, two-stop authentication is actually three steps, in that you have to call customer support, but the support number on your site is no longer working. Guess it's time to switch to @googlenesthelp.

  • ShaunBland Shaun Bland (@ShaunBland) reported

    @ring @chris_hedge1984 Your whole timeline has people from the UK reporting the same issue from midnight and you keep posting the same thing... Surely you should acknowledge the issue by now and put out a statement that you are working on a fix.

  • kaz74red Karen Redman (@kaz74red) reported

    @ring have u got a problem with the app. Mine is taking ages if not to load videos. Driving mad

  • neillatham Neil Latham (@neillatham) reported

    @ring_uk @ring do you have an issue since the clocks changed in the UK? Can't see any snapshots or events in the time line from midnight, but can see events if I go into event history.

  • chris_hedge1984 The Cats Whiskers (@chris_hedge1984) reported

    @kaz74red @ring I did the same. They said they're working to fix it, but there's still nothing showing on the ring status!

  • jo_but1er 🐇🌼🐇 Jo🐦🌻🐦 (@jo_but1er) reported from Horsham, England

    @Lescarr51 @ring All to do with the clocks going back last night. You can view events in your 'history' until they fix this issue 🕑