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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (32%)
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Online Features (18%)
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App Crashing (15%)
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Errors (15%)
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Website Down (14%)
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Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Online Features | |
| Los Angeles |
Device Failure | |
| Newnan |
Device Failure | |
 Rome |
Device Failure | |
 Amtsberg |
Device Failure | |
| Stroudsburg |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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🌈Nikita
(@Nikitaleiighx) reported
@ring is there a current issue with live view? My camera isn’t picking up motion detection or isn’t letting hire live view ..?
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This user has disputed your claim. 🇺🇸
(@misterbeezz) reported
@ring I cant login, this is unacceptable, It says wrong username/password after I reset password. I am 100% entering the correct info. Your support team never got back to me yesterday, like they were supposed to.
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Ashley Hallam
(@AshleyHallam) reported
@ring still having issues with setting to 'am' time on linked devices on android. Seems to of been a problem for months. Is this going to be fixed? Or you going to make subscription free until all devices can work properly?
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Andy Henson
(@AndyHenson76) reported
@ring I'm having problems contacting to my 3 camera's constantly trying to reconnect but to no avail! Can you please help me with this??
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Photo “Wear the mask” Joseph
(@photojoseph) reported
@jmorby @ring Never had a problem with it.
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lafrinier
(@lafrinier) reported
@ring Haha! And the irony that I have a grammar error in my previous tweet is not lost on me!!
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Jonathan Chen
(@flatblacksheep) reported
@ring got new device because previous device broke, tried to log-in via security code sent to email, email says you won’t send me code for unrecognized device and must sign in from previously used device..... please advise
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tom rose
(@ctrosejr) reported
@ring Your customer support processes leave a lot to be desired. I had an order that never arrived, and when I called your CS to fix the problem, I was told that my order would be researched and that I would need to wait 2 days to hear back.
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This user has disputed your claim. 🇺🇸
(@misterbeezz) reported
@ring @RingSupport Any support would be helpful, considering I waited on hold 40 minutes to talk to someone who didnt help fix the issue
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Athena Rose🌹 ✨
(@AthenaNRose) reported
Does anyone with a #security #system ever have problems like us with @ring ? Our camera sometimes don't record and we are standright in front of tge camera. No device problem etc..
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misterhaan
(@misterhaan) reported
@mozilla @firefox @ring is it just ring or do other video doorbells have the same issue?
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Bob Hopkins
(@BobHopk81506784) reported
@ring I drew a zone on the app of my Ring Doorbell 2, it became a solid black rectangle and I can’t delete it. Can anyone help please?
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Garry
(@garryboy11) reported
@ring No. It’s working again now but it seems to have been patchy these last few days - I know I missed at least two motion detection events. And going by down detector I’m not the only one who has experienced such patchy performance. Are you aware / investigating / improving up-time?
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Ronald Prado
(@Baka2xlr) reported
from
Miami, Florida
@OJeniferAnn @ring Sad to hear that, hopefully they finally do their job and help you out on this issue.
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Me
(@EyesSaySo) reported
All of my @ring videos from around 12:15-12:45pm EST are not loading/not found on the server no matter if I use the app, website, or Windows 10 app. Yet another problem there? #ring
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Icke was right!
(@NoneConform) reported
@ring @ring_uk Just a thought, but in future firmware updates, would it be possible to re-name recorded events in your history list or when saved offline? If you have a lot of recordings & want to save any, it would be a useful feature to add, instead of just a timestamp.
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josh
(@josh85080906) reported
@ring once again your system is malfunctioning. Can't see any live views. Please fix your system , it is unacceptable. This is second time in a month your system has broken. Peoples safety are in your hands!
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Ejay Russell
(@EjayRussell) reported
I guess its not enough that @Ring puts out a garbage product that only works as it should 50% of the time, but they wont even address customer concerns regarding their BS policies. #nosupport #garbageproduct #evenworsecustomersupport
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Matthew Farley
(@mtfarley75) reported
@OJeniferAnn @ring That sucks Jen. Really poor service from @ring
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Janelle Otsuki
(@janelleotsuki) reported
@ring extremely disappointed! Made a point to order directly from Ring as opposed to Amazon. Said would ship by 12/6... now shipping after Xmas on 12/30. Terrible customer service.
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Joshie Juice
(@joshie_juice) reported
error. I insisted something's wrong with system, we proceed to reset the keypad, then I'm hung up on. More than an hour of my life wasted on bad customer service and apparently a failing system. @ring, looks like I'll be dumping you. #customerservicefail #ringsucks
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Cory Mueller
(@MuellerCory) reported
@ring is your system down again?? I can’t view my cameras. I have had ring for only a couple months and this happens constantly. Really thinking about another system as this point.
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Garry
(@garryboy11) reported
@ring another major outage by any chance? No notifications and can’t live view via app
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Shauniece
(@NieceySLee) reported
@ring hello, our ring appears to be offline even though the app shows it’s online and has a “clean bill of health”... no motion notifications, doesn’t alert us when it’s pressed and no live view. Can you please assist?
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Mike Horn
(@MikeHorn_Curls) reported
@ring live view not working on multiple cameras.
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Edithsimomzadeh33
(@Edithsimomzade1) reported
Speaking of Lewis, another Lewis from Atlanta who was Stalking me thru my surveillance camera @ring was outside my apt door at my old apartment on while SWF was inside my apt. He wss keeping guard n ignored my neighbor when she kept asking "Can i help u?" He was looking at cont
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JingleKels 🎄🥡🍷
(@Kel_inthecube) reported
@ring your app is nothing but trolls. You want to help people? Time to use the name on their registered Ring account.
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This user has disputed your claim. 🇺🇸
(@misterbeezz) reported
@ring @RingSupport Hey please help, I am unable to login with my correct info after password reset, your support team is clueless as to whats happening
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Mrs. E.
(@DesertCatsRule) reported
@ring is Ring down in Phoenix?
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DCW
(@ChuChunKazoo) reported
@ring our whole community's Ring Elites suddenly stopped sounding the built in mechanical chime within the last week, this is 20+ units so I don't suspect individual interenet or wiring issues. Is there a bad firmware update? This is super frustrating.