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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 02/24/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Device Failure (28%)

    Device Failure (28%)

  2. Online Features (17%)

    Online Features (17%)

  3. App Crashing (15%)

    App Crashing (15%)

  4. Errors (15%)

    Errors (15%)

  5. Website Down (14%)

    Website Down (14%)

  6. Sign in (10%)

    Sign in (10%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthampton App Crashing
United StatesHouston Sign in
United StatesGulf Breeze App Crashing
United StatesNew York City Errors
United StatesChicago Website Down
United KingdomCroydon Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • DrDonna25 Dr Donna Jackson 🇺🇦 (@DrDonna25) reported

    @ring - "Our most advanced battery-powered spotlight camera includes 3D Motion Detection, Audio+, and full HDR video to help provide pro-level security for your outdoor spaces." But only once every 15 minutes as Ring Support have just told me! NOT AT ALL SAFE AND SECURE!!!!

  • mhaithaca Mark H. Anbinder (@mhaithaca) reported from East Ithaca, New York

    @KarlisMusa @ring The app can tell me the charge percentage. That’s about it. Right now two of the three pathlights are offline.

  • neilsayer1 Neil Sayer (@neilsayer1) reported

    Amazing service by @ring Chime completely dead. Phoned customer service (on a Sunday), who said it’s out of warranty but they’ll give me a 100% discount code for a new one. Simple, problem sorted, new free one on its way. Happy 🥳. 10/10 👍🏼🥇

  • didier_bre Bre Didier (@didier_bre) reported

    @ring Hey there! Is there an issue with the Ring App at the moment? I’m unable to log in. I keep getting the message, “can’t login right now. Please try again later.”

  • prointegr8 pro.solutions (@prointegr8) reported

    @ring Trying to contact you, number doesn’t format correctly so you get ‘Number you are trying to call is Disconnected’. The issue is in how the number is formatted when you click (to dial). I tried to raise this with a support agent when I finally got through, but it was impossible.

  • antiracistsouth Anti-Racist South | #StopCopCity (@antiracistsouth) reported

    @NOPDNews @Neighbors @ring Hot trash per usual. Quit your jobs.

  • garrettdody Doreen Garrett (@garrettdody) reported

    @Laurels_Wood @ring They are such trouble makers...and thieves!!

  • HalVIII John Kanes (@HalVIII) reported

    @ring used to be a fan of my ring devices but don’t get audible notifications any more and “customer support” appear to be unwilling or unable to help…

  • flicksnews Flicks News (@flicksnews) reported

    @ring Will do but there is no device health issues. It’s the chimes that are not chiming when the doorbell is pushed. I know at least 3 people with exact same issue but I bet there is more. Everything is fine!

  • halfmarathonman Half Marathon Man (@halfmarathonman) reported

    @ring Already talked with support. They confirmed it’s a Ring issue and that you guys should be fixing it.

  • Torquemob D’s & R’s are all dickin’ us! (@Torquemob) reported

    Disappointed in @ring what alternatives are out there? I have tried posting to neighborhood groups with information and video of people up to no good but they keep denying my posts. WTF #Ring ?

  • wave22 C Galloway (@wave22) reported

    @ring My outside light went on in the middle of the night without me turning it on. How is this possible? I turned it off and it turned itself back on. Your chat service was a poor experience. #techbug

  • nasir_malik Nasir Malik (@nasir_malik) reported

    @ring how long will you take to sort the chimes to respond to the front door bell, was on the phone the other day to customer services and they said they have an issue which should be resolved shortly, but I have not heard nothing since. Having this same issue at two of my homes

  • madebydbm DBM Motion Graphics (@madebydbm) reported

    @ring Hi - for the WiFi Strength reading of your doorbells, don't you think saying "Good", "Average", "Poor" would make 100 times more sense than "RSSI -58" as mine currently reads? #UXfail

  • Dancastree3804 dan castree (@Dancastree3804) reported

    @ring actually its important you stop hiding behind cut copy paste replies and start talking to customers the last time i sent you a dm you refused to help so start talking proper via public dm on why ring keeps kicking door bell cameras of the wifi !

  • iFuxkBbws Deion  (@iFuxkBbws) reported

    @ring So i just brought a ring camera. I have the doorbell video camera and the motion sensor is every bad i have the sensitivity up max and it never detects when someone car pulling in the driveway. it only detect when somebody come up to the ring and it show up late.

  • moi_katie Katie (@moi_katie) reported

    @ring first time of trying to remove the security screws from the ring doorbell to recharge and they are stuck sold, the screwdriver head has mashed and it’s mashed the screw heads. The only way I can see to get it off is to break it? Help please not impressed!

  • LA_Rotties Robin & Two Rotties (@LA_Rotties) reported

    @ring @CletusKasady69 I spent over 3 hours on the phone with @ring customer service today for same problem WITH NO RESOLUTION. Only solution 2 different agents offered was all 3 of my cameras went out at the same time. Super frustrating.

  • ffcherry jc (she/her) (@ffcherry) reported

    ,@ring what the heck? For 4 days I have had the exact same issue with the motion detector. I can disable, but the app won't let me enable it when I'm done. I have called customer service and they keep telling me to do the same things. But they are not fixing the issue!

  • kevinfeeds Kevin Kenstler (@kevinfeeds) reported

    @ring tried calling ring support multiple times, system keeps disconnecting me, tried chat snd bogus agent told me to call again and got disconnected again. I told chat agent this and she got frustrated and ended chat…Seriously??? WTF time to return ring products.

  • Nolamom8 Nolamom (@Nolamom8) reported

    @ring these doorbells are trash. I have turned the motion settings and other options to the max and the doorbell still doesn't pick up all activity. Fix it and put out an update or something. I should have went with a different doorbell ring sucks.

  • BigMem Mem Mustafa (@BigMem) reported

    The button on my ring doorbell has cracked into pieces. It still works but I noticed most people dont use it because it looks broken @ring #help #tech #security

  • ChicagJoe ChicagJoe (@ChicagJoe) reported

    So this weekend has been pretty busy. Last night we got the tv stand and the coffee table put together for my office, today we finally got the 12 ft skeleton down and also got our @ring video doorbell installed. And it isn’t even Sunday yet for another 14 minutes lol

  • flicksnews Flicks News (@flicksnews) reported

    @ring it says you r having no issues but chimes are not working for me, I checked with neighbour & mate, we r all experiencing same issue. So there is problem & its very annoying for those of us who need an old fashioned bell chime & not able to be glued to a phone.Please fix it!

  • Steeveblr Steeve Gadde (@Steeveblr) reported

    @ring what is the process to escalate a device transfer issue?

  • WildergardenBC WilderGarden (@WildergardenBC) reported

    @ring The stare down was too aggressive for teddy

  • CletusKasady69 CletusKasady (@CletusKasady69) reported

    @ring released a new update for Android mobile, still didn't fix anything. No notifications, preview don't work. Been over a month. Glad to see they care so much for their customers

  • OklahomaHoney_ ☽ Mayzey ☾ (@OklahomaHoney_) reported

    The fact that the @ring agent told me my doorbell is defective and it’s an error on their end but the “best they can do” is offer 35% off a new one and “they graciously refunded me for this month” like… obviously? I can’t ******* use your service? I need a new video doorbell

  • markbean1 Markbean (@markbean1) reported

    @ring Why is there no U.K. release for this item. Car theft and stripping parked cars are a massive problem, yet no date 😒

  • Dancastree3804 dan castree (@Dancastree3804) reported

    @ring actually its important you stop hiding behind cut copy paste replies and start talking to customers the last time i sent you a dm you refused to help so start talking proper via public dm on why ring keeps kicking door bell cameras of the wifi !