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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (23%)
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App Crashing (18%)
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Errors (12%)
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Website Down (11%)
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Sign in (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Willimantic |
Device Failure | |
| Huntley |
Errors | |
 Grimsby |
Device Failure | |
| New York City |
Sign in | |
| Elk Grove Village |
Website Down | |
| Somis |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Boag
(@jplusab) reported
@ring are your systems down? My devices have gone offline for no reason…
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eileen dover
(@TriMeOn) reported
from
Wichita, Kansas
@bkrudy @ring That's why I got the cameras. Until I worked from home, never knew about this vicious gang of delivery trucks driving down my street every day the dogs were working so hard to protect me from.
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Greg Claessens
(@ClaessensLaw) reported
@ring Then why did my device start behaving differently EXACTLY when the subscription ended. At the very least can't you acknowledge that is an amazing coincidence and would probably make a person feel as though the subscription is the issue?
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Jessica H
(@Jess_h4) reported
My ring doorbell won’t charge past 23% but because I’m 20 days past their 1 year warranty, ring has told me they “can’t do anything to help”. Don’t buy ring if you’re looking for a reliable doorbell. #ringdoorbell @ring @amazon
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Chris Wells 💾🇬🇧🇦🇺🎗️Ⓥ🎗️💉💉💉💉
(@crispi_1971) reported
@ring Stop already This is to do with your app The device is fine. Nb. Live view works fine right now because i down graded the app to 3.42.0 Check the DMs we've had before. #GoingRoundInCircles
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Cheryl Starrett
(@DanceTeacher55) reported
@ring Day 2 and your app is still not working. It does not instill much confidence in your product #EpicFAILURE #APPDOESNOTWORK
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mightymousecutie425
(@Nicoleg425) reported
@BadNuremburg @ring Accurate. I googled and fixed my own problem while tech support and I were getting to know one another for 2 hours 😩
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JP.
(@jp3chi) reported
Just wanna say @ring cameras suck. The battery doesn’t last more than 13 months. So it’s new battery every year plus membership every year. No thanks. I’m done with them. Fully charged my battery inside , threw it back on my camera and still says no battery. Garbage.
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xSEMPITERNAL012
(@xSEMPITERNAL012) reported
@ring Hey, so we have a plug with the alarm set that buzzes. This initially wasn't a problem, but now where it is, it will be. Looking online this is a common fault that has been addressed by replacements. How can I go about sorting this?
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Dan Taxation Is Theft Behrman
(@DanForTexas) reported
@ring Lol no ****. And there's a charge cable you can get for the battery version but you have to run a cable because it's 12v. Neither of these meet my requirements and I'm sure you wouldn't exchange this one if it did.
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Bryan Betke
(@BryanBetke) reported
@ring app is super buggy. Not impressed so far given how popular this product is. Was this written in VB?
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Ryan M. Adzima
(@radzima) reported
@subnetwork @ring I got a couple more out of convenience but it doesn’t look like they’re serious about security so I’ll likely switch away and trash what I have in a few months.
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Andrea
(@AndreaShadduck) reported
Is there any company’s that are like @ring but isn’t Ring?! I wanna switch over. I’m absolutely sick and tired of how many times @ring goes down. It’s bullshit. #Ring
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Randy Garlinghouse Jr.
(@GarlinghouseJr) reported
@ring system down? Can’t load from anywhere.
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Micah
(@pinnacle7013) reported
@MasoniteDoors @ring @YaleHome If you want 800 doors a day in Iowa location I suggest fixing your sanders that work at half capacity and hiring your 30 individuals replacing broken equipment sooner rather than later drivers of our destiny...until you turn the key and the engine is dead
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1972Mark4
(@1972Mark4) reported
@ring Why can't you fix recordings and alerts at night on our Stickup cam? We used to get alerts and clips from wild animal activity, and all of a sudden a few months ago we get no recorded events. Your tech support just reads a script and we have tried changing settings etc.
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Dan Taxation Is Theft Behrman
(@DanForTexas) reported
The state of video security is terrible. 🙄 Got a @ring floodlight cam. The power went out and so did the camera, even though the entire network is up on batteries. They have a battery version of the light you have to recharge, but the wired doesn't have a battery?
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🤷♀️
(@yayjaytoday) reported
@ring Hey there, I’ve tried posting on my neighborhood group a few times and it keeps getting taken down for no reason. There was suspicious activity at my door and I wanted to share it with my neighbors, and no one from your company is responding.
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Luke
(@belowoceans) reported
@ring @alexa99 Still no homekit support huh? After all these years, it feels like a broken promise. Using homebridge isn't as good as proper support, what is actually holding support back?
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Shannon Shields
(@ShannonBowley21) reported
@ring Worst customer service!!! We have 5 ring devices, had problems when we upgraded our wifi. Have been able to bring 4 back online but the ring doorbell can't be activated and customer service telling us it is registered to someone else! Eufy security system here we come!
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KH
(@TechNLogic) reported
@ring Literally all I could share is headlights triggering the cam at 1am… even though people only is only. Not even a new problem, you had this issue for years
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ROC Financial Solutions LLC
(@robert_oc) reported
@WyzeCam are the worst! They loose connection all the time, do not aleart you that its lost, and will not reconnect. Buy @ring cameras instead!
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Ryan M. Adzima
(@radzima) reported
@ring I know the device can’t send notifications when it’s offline. There’s a 2 year old feature request with hundreds of votes to tell me when it’s not connected, it’s a basic function of any real security system. I already know why it’s falling offline (****** wifi driver/chipset).
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Scuba Steve5387
(@scubasteve5387) reported
Gotta like installing your ring doorbell per the directions and it still messing up and @ring support telling me it's because I didn't use "common sense". Terrible company with terrible customer service.
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Cliff Knott
(@cknott03) reported
@ring Help please. I have changed my mobile number in the app. When I log into my account online its trying to sends the verification code to my old number so I can’t log in ?
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Brit Brat LaFlare
(@bflare) reported
Why would my @ring just suddenly go offline!? Somebody send tech support!
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Bad Nuremberg XIV Takes
(@BadNuremburg) reported
@ring Your policy is not allow cancelations of orders after 36 hours even if you don't have the ability to ship them. You do not know how your products initialize and you won't answer those types of questions. A DM won't fix that. /mute
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Ryan M. Adzima
(@radzima) reported
@ring how do I setup notifications for when a device goes offline unexpectedly? Even better, how do I get a device to actually try reconnecting when it goes offline?
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Brett Rudy
(@bkrudy) reported
Next time you gonna roll out a tech product, have your mom try it first. If she can't figure it out, you gotta fix the user experience. My tech skills surpass most moms, yet I can't figure out why my @Ring battery keeps dying even though it is hardwired. Their FAQs are useless!
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Ryan M. Adzima
(@radzima) reported
@ring So… no? No need for a DM, not an account issue.