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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Barrington |
Device Failure | |
 Amsterdam |
Website Down | |
| Minneapolis |
Device Failure | |
 Lenzing |
Device Failure | |
 Peterborough |
Device Failure | |
| Kansas City |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Mancini
(@RM_R_CT) reported
@ring , are you telling me I need to purchase an entirely new alarm system with Ring Alarm Pro to have cellular backup incase WiFi goes down? I just bought the alarm package at Costco 2 weeks ago with the normal base station believing I would get cellular backup (as said on box).
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Sean Eduardo Diaz
(@DiazAutoMaster) reported
@ring If you read both comments then you know i dislike going on forums for this. Just fix it already yeah? Or leave our app enabled till the website part is out of BETA Phase? Cause afinnished product would work on all browsers and not just chrome / edge……. These browsers are weak!.
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president elect Kenya B. Lee, PhD., Astronaut
(@kenyableevit) reported
@ring still Not working
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J
(@jazonuk) reported
@ring @kenyableevit Down here again too
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Robert Mancini
(@RM_R_CT) reported
@ring Thanks. Does that mean if I subscribe to Protect Plus (1st Generation), if our WiFi goes down, the alarm will still use a cellular network in the event someone breaks into the house and notify monitoring that someone has broken in?
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J
(@jazonuk) reported
@olivia_keelyn @ring They are down for me too
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Declan Twomey
(@declantwomey) reported
@olivia_keelyn @ring Mine are down too
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Rex Zahler
(@RexZahler) reported
@ring No thanks. I spent an hour trying to fix this with a represenative before, adding the device and deleting it and all the other steps. The doorbell is 4 feet from the router . The iOS app doesn’t work, the android app connects quickly. Hire some new people in your iOS team.
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Jay Dee 🏴
(@OldFart_JD) reported
@ring Hi, link not working! Says "Page does not exist"
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Sean Eduardo Diaz
(@DiazAutoMaster) reported
@ring why is firefox not supported? this browser is way more often updated and used by way more users then these browsers you guys recommend. they are weak and bad and rarely used. please enable liveview for firefox!
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J. Craig Stiles
(@JCraigStiles) reported
@mbguercio @ring A solution looking for a problem. Cat toy or way to scare the hell out of the house sitter. What else it's good for??? No clue.
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William Chapman
(@wlchapman) reported
@ring is a joke these days. Removing features people like, can't keep their service network stable, and still expects to be paid. At this point in the juncture, I say it's nearly gotten to the point Ring needs to pay people to use their trash, instead of charging for it.
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beachmom
(@lilangelsmom121) reported
@olivia_keelyn @ring Mine are down too
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Tony Rutherford
(@tr_rutherford) reported
@amazonnews @ring So if one does not have eero, alarm will be ****??
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Dom D
(@DAngeloDom) reported
@ring @ring can you help explain what is new here vs loyal customers like me who have the v1 alarm, and who pay for cloud and professional monitoring with Ring Protect?
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Ed Barry
(@catenarycat) reported
@ring Your service is terrible. We are trying to get help and #ring plays word games with their DM. If you have a discount ..fine if not say so. #Ring should try to help the customer.
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Andrew O'Hara
(@Andrew_OSU) reported
@bkelevate @ring Someone needs to remind a @ring that they’ve let a lot of people down
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Ryan in La Jolla
(@Ryan_n_Laguna) reported
Can I customize my @ring phone app settings to let me know someone is at my door w/o also getting notifications that Karen saw a bum sleeping on the park bench while walking her dog? #help
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GoldenReaper
(@GoldenReaper759) reported
@ring I was going to buy your product but you don’t even provide monitoring with the $10 subscription anymore. **** you guys. I’m forced to spend double the amount I do with competition to get half the features.
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ItWontGoHowUThink
(@HighestOneYet) reported
@ring my ring pro didn’t come with any angle mounts or mounts at all for that matter. Need some help
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Cool
(@Cool60203618) reported
@ring The fact that y’all had the audacity to charge customers $20 for something as basic as monitoring is ******. I’m glad I didn’t open my security system yet. I’m returning this piece of ****.
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MkxTrax© - Music Is A Source of Life™
(@MkxTrax) reported
@ring Help me then, am logged in
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gtb
(@HowSublime_) reported
@ring **** y'all for removing features from the plan I had goodbye you pieces of ****
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Joseph Congiundi
(@JosephCongiundi) reported
@ring Too bad your Ring Protect customers will have to pay double ($200/yr) starting 2025 for the same essential features. I hope you reinstate the $100/yr non pro plan that includes 24/7 monitoring. Most folks don’t need a Wi-Fi router (only 1500 sq ft) or Alexa Guard Plus.
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Alex Collins
(@AlexCollinsActs) reported
@ring why don’t you have email addresses for customers to use? Automated chat is clunky; calling isn’t always an option. 3 of 4 exterior security camera floodlight bulbs are FULL of water and not functioning properly. Not condensation, installed by a pro. Please fix this issue.
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Kathleen Bahr
(@KathleenBahr3) reported
@ring @KTK1990 My chime is flashing blue for 3 days. What do I do???? Reset it?? I unplugged and plugged back into another outlet and the same thing happens. Please help
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Mike Bloom
(@mbloom19) reported
@ring No thanks. I’ve already spent 4 hours dealing with support. I want consumers to know what to expect from your products. And I’m pretty sure the social media response team can’t help that.
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Rex Zahler
(@RexZahler) reported
@ring_uk @ring Are you ever going to fix the iOS app?? The android app works fine.
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The PolarPrince
(@DJPower007) reported
@ring I started having issues a half hour ago where my notifications are only showing text and no video preview. Is there a possible outage on the go?
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GoldenReaper
(@GoldenReaper759) reported
@zalifar79 @ring No it’s not. It’s ******* terrible. Almost double the price to even get monitoring for ring alarm and that’s way more then the competition. They lost my business here.