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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure | |
| Huntley |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Griffin
(@TomGriff1981) reported
@ring my floodlight camera light doesn’t work the wiring is fine and camera works fine .I called customer service and weren’t very helpful when discussing the problem. I’d like a replacement please?
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Gary McAllister 💙
(@GaryMcAllister) reported
@ring my doorbell has stopped working since we've had snow and cold snap in the UK. Is this a common issue?
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Jasan Brooks
(@R0SEG0LDSTUDI0S) reported
@SHAQ @ring I told the police I did not want to help or be involved and Ring still gave them my videos. Now me and my family have to live in fear. If I knew this I would have never bought there product.
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John_with_an_h 🇪🇺🏴
(@jwarthur27) reported
What utter tosh - trying to login to my @ring account and app, but the Google Authenticator app isn’t working for the mandatory 2-step verification. Called the helpline & I need to be at home for them to provide me with a verification code instead! Absolutely useless! 🤯😡🤬
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Nicklas Johnson
(@spatula75) reported
@ASUSUSA an awesome router feature would be to have it filter broadcast ARP for devices attempting to advertise themselves using the router's address, since some companies like @Ring won't fix their egregious networking bugs.
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liv thompson
(@OliviaRThompson) reported
@beck5ter @ring I have had the same problem, has this been fixed now?
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AllYouCanEat
(@GitMeDat) reported
@ring So you're saying in order to make your app work I have to dumb down my security?
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Amber
(@xXxAmbixx) reported
@ring can you please tell me why my ring door bell 3 that i have had less than a month and has been set up not even for a whole week keeps going offline… i am having to reconnect it constantly! My wifi connection is fine. It is always offline during every single delivery!
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Bradd Chambers
(@braddchambers) reported
@ring hi could I have help with set up please? It’s saying Wifi password is wrong after 50+ attempts
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Chris
(@Georgetown94) reported
@ring I order 2 doorbells from you to have delivered to my office. They attempted to deliver at 8:30pm and 6pm after the office was closed. I called Ring to get the delivery issue fixed and was told they would give me a refund instead of getting the product to me. help!
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Ryan Combs
(@acrazyfoo) reported
@ring, any word on the issue with the Ring app for Android? I've called twice this week about how the ring app won't load at all and have been told it's all Androids and it's being worked on. About to send back my new device if I can't ever use them.
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Jim 🇺🇸
(@JImboGabriel) reported
@ring Too bad that it probably couldn’t be shared “neighbors” area on app. I had people kicking my door and it was not allowed to be shared. The cameras are good but the app is only good for lost pets.
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This is me 🧶
(@Margymoo) reported
@ring I really need your help. I have new phone and can’t access account ?
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Becca 🖤
(@_AnarchyOne) reported
@ring Please sort the ring app out? Its so glitchy and keeps freezing when on live view. Even with a chime pro connected to it, and a new camera (replacement) its terrible.
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BIG WOO
(@nonidentguy) reported
@ring why is my doorbell showing as offline again? This is unacceptable it keeps happening.
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KT
(@KTMar51) reported
@ADT I don’t know who I’m more pissed off at, @ADT for your ****** service or me for sticking with the ****** service. But that’s ok, because I’m switching to @ring ASAP! You guys are fcukin trash!!
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BigNEO
(@BiggNEO) reported
Are you aware that customers can’t see the “LIVE” feeds from the @ring doorbell if they have @expressvpn activated on their phones? You have to turn the vpn off in order to see it. Should a fix come from the doorbell company, or the vpn company?
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CletusKasady
(@CletusKasady69) reported
@ring yo ever since your latest update to Android MOBILE DEVICES your app has been garbage, don't get notifications so whatever. Have to actually go into the app and check history. Kinda defeats the purpose
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Nicklas Johnson
(@spatula75) reported
This is horrendous behavior on a network. You don't advertise yourself as being the destination for an IP address that isn't yours, ESPECIALLY not the network's gateway. It effectively kicks EVERYONE off the network briefly. FIX THIS, @Ring. And don't tell me to call support.
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m c
(@notrelatedto) reported
@jacklyncyn @ring Sorry about your account I got help from neathackz on Instagram he helped me out with a similar problem he should be of help to you too
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jantan24
(@jantan241) reported
The year long bad experience of using @Ring is over! Replacing it with @googlenest doorbell!
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Luis Diaz’s knee
(@Lindzell_LFC) reported
@ring why have you made the idiotic decision to stop supporting the excellent Rapid Ring app…..??????? 🙄……….and so now forced to use your really 💩 Ring app which is slow, clunky, poor UI/UX 🤢…sort it quick or Eufy cam (which do not charge subscription fees) will be busy
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MikeOfTheSouthWest
(@MikeOfTheSouthW) reported
@ring why have you deprecated the “Rapid Ring” app ?? It’s one of THE best features. We use it all the time to ‘rapidly’ check one of our cameras. The main Ring app is good, but very slow in comparison. Perhaps reconsider? I won’t be the only one to miss it. #rapidring
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bisquiat 🇺🇸🏳️🌈⚛️😷
(@bisquiat) reported
@ring That fixed it. Thanks. I’ve used a VPN for 2 years and never had an issue until today. Did something change?
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Ian Robertson
(@faranheit451) reported
@ring @katbrown So you look forward to hearing from Kat who wants some advice but you don't want to hear from me about the THREE orders in succession that you had zero clue about what was happening to them How about fixing your supply chain issues as well as a camera image issue?????
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Customer's Voice
(@CustomersVoice) reported
So disappointed in @ring. Their devices are complete garbage. I have had to replace EVERY device I've installed because they all keep failing! Not to mention waiting MONTHS for replacement devices! Save your time and sanity and DO NOT BUY RING!
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Vanessa Derrick
(@VanessaDerric19) reported
@Margymoo @ring , I know how frustrating it can be when your account is been hacked, restricted or banned but worry less, you can reach darkoo_codezz on Instagram he help me recover my account in less than 7 minutes you can also get him on Twitter @darkoo_codezz
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King David
(@KingDavid0357) reported
@ring @leolaporte Ring should stop marketing its products as security devices. They are not. Bad guys know how to easily circumvent Rings recording with inexpensive signal blockers. The user finds blank spots in the recording history.
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Tj
(@TjMondragon_) reported
Excuse me @ups how is your delivery driver gonna say delivery attempted nobody home when i was 25ft away from my frontdoor the entire night AND I have 2 @ring cams on my front area and NO vehicles even came down my block. Smh. 👎 #UPSfail
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peter bruce🐟
(@peterbruce) reported
@ring hello, my ring chime is not working, no power at all, tried everything, please advise, thanks