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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (17%)
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Errors (13%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
App Crashing | |
| City of London |
Errors | |
 Port Orange |
Online Features | |
| Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Bryce
(@Brycer79) reported
@RetroJimmyX @ring Been down all day for me and tried resetting my doorbell thinking it was me and now it’s not linked to my account and can’t even delink it.
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Bloated Bumble Bee
(@BloatedBumbleB) reported
@ring well, i didn't realise that using my doorbell was so vulnerable to potential problems. Its been down for a good chunk of the evening. You do need a better method of notify your customers. My house could be being robbed right now, and i wouldn't know
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Chris Byrne
(@46chris) reported
@ring Glad as I thought mine was broken as I changed the battery 🔋 but it’s saying that it’s flat and offline and I can’t get a live feed but I’m guessing it’s not my issue so phew
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zelith
(@ZMcJade) reported
@EireAuzPaolo @ring There not even answering there phones @ring ... That is poor customer service and bad for business!!!!!!!!!
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ENZO 🤙🏼🎄🎅☃️
(@BilbaoBaresi) reported
@ring it appears your software is messing up again as many UK users can't login. I use the account verification from when I logged in and out and all I get is "something went wrong" when copying the code sent to my phone number. Bloody awful, had so many issues with this lately.
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Andrew G.Chris
(@AgcPhotography) reported
I just installed Ring Doorbell at home with camera and now @ring doorbell is down😒 REALLY?!?! #RINGDOORBELLDOWN
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Babs
(@lmnop88) reported
@ring Hopefully they fix it soon. We'd like to arm our house when we go out tonight. You know, always home....
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Paul B
(@PaulB93530666) reported
@ring Can I just get clarity, AWS is down, will all of my motion detected recordings from those whilst down be lost or will I be able to retrieve them once it’s back up? The only time I REALLY video footage of a failed delivery and I cannot access it!!
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TimmyC
(@TeCoy82) reported
@ring @ring do you know if the recordings will be affected? I need to access an event that should have just been captured, altercation on my property. So once the issue is resolved, will I be able to download the event to share with the authorities?
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bass man
(@wealthgap27) reported
@Brycer79 @RetroJimmyX @ring My spectrum and ring went out ....just booted my internet back to service and still having issues with Ring only to find out their down as well...smh...all this tech is a web of destruction
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Tiffany Dev Gonzalez
(@Cerna_Family) reported
@ring I thought it was my online service for a second their into I reboot everything.. I hope this get fix soon.
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killa cam
(@cammiebaby_) reported
@ring if y’all don’t fix this NEOW 🗣🗣🗣
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Mommag
(@gspunky245) reported
@GrandiPapi_ @ring My app not working
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Ian Parnaby
(@iparnaby) reported
@ring Cant connect to camera but also keep getting notifications to say the battery needs charging but it didnt need it this morning, is this part of the issue?
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OshunEnergyGoddess
(@EnergyOshun) reported
@ring FIX THIS ASAP
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Jasvinder Singh
(@mailtojasvinder) reported
@ring @ring what is the ETA for resolution? No communication email was sent by ring for this outage and only showing message that your device has poor connectivity or no connection to internet when there is no internet issues obviously.
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~(^)~
(@darkamor) reported
@ring Update at 3:20 pm ET: Services are slowly being restored. At this time, it appears that Amazon's website, Disney+, Ring, and several other services are slowly coming back online. Some services, like iRobot, still appear to be down per @androidcentral
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Michael Hanley
(@MikeHanley) reported
@ring paying for a service that has been down all day...I assume you give partial refund? Especially seeing as its a very customer unfriendly service and I can't add additional devices to my plan
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Ecker
(@EckerMcG) reported
@Alexjonh133 @ring Don't know if I want to trust that one mate sorry. If @ring have said they have an issue, why would a hacker help me lol 🙈
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Titi
(@TitiRGlitz) reported
@Nash87565970 @ring Lmao at discount. Just stop! Where the hell do you live that a few hours without a cam is driving you crazy? It’s a nation wide outage and they weren’t the only company hit so relax
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Daddy Choc
(@DaddyChoc) reported
@ring is acting up... can we be informed of the problem?
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ExchangeOperator
(@falsevac) reported
@ring You are down a couple times per year - perhaps time to start fixing Ring Chime to work with just local WiFi?
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Tom Wilson
(@tomwilson02) reported
@ring notifications very delayed, how do I fix this?
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Mister Fareezy©™
(@Fareezy1986) reported
@BethVerensky @ring I will certainly try such a shitter still not working
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Hellraiser PuzzleBox
(@puzzleboxmaker) reported
@ring we should be able to connect to our cameras regardless of something being down on YOUR end.This is just showing me that our devices have to "call home" in order to work for security purposes. It should not be this way.
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ShanzB
(@ShanzB2) reported
@ring What is happening? App is down and I can't access my account through the website either?
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Alex
(@Alexjonh133) reported
@iReadYouWeep @ring I was able to recover my money with the help of HintCyber on Instagram he can help you too. Text Or WhatsApp him +14144854707
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diego mendoza
(@diego6247) reported
Is the @ring app down?
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ᴄʀץᴘᴛɪᴋ 💥
(@Cryptik_xrp) reported
@diyemmy @ring Same issue
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SKathleen
(@mindyourhelm) reported
@ring Having problems with Live-View and trying to login into the website...sent me a verification code and it won't even let me in?