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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (21%)
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App Crashing (15%)
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Errors (13%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Errors | |
 Port Orange |
Online Features | |
| Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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ناصر النعيمي
(@MaZaGe) reported
@ring i I bought your products from #etisalat unfortunately I have very bad customer service
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rachel
(@nahthenmardy) reported
@ring I have a issue with subscription. Tried live chat but after 10 mins of awaiting a representative…..nothing!
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leanne clark
(@leanneclark) reported
@Skoolboyerror87 @ring Did you manage to get this fixed as my pro is not working after yesterdays update and manual set up isn’t working
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Vish
(@v3hah) reported
@ring called your customer support team issue with ring doorbell. Issue not resolved. Please help #poorsoftware #poorsupport #poorcustomerservice
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halie paige
(@byers_halie) reported
@The_Jeremy @ring Dm Dellycrack22 on Instagram he can help you fix your account right now within minutes mine was fixed massive appreciation can't believe i could access into my account again
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bex condie
(@CondieBex) reported
@ring I’ve had my doorbell for 6 months and have had nothing but trouble getting a WiFi connection. I’ve changed my router and now paid to get my broadband updated but still it only works when ot feels like it. It’s under warranty and must be faulty. Can’t get to speak 2 anyone
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Andy Engin Utkan
(@enginutkan) reported
Ring @ring support is the worst. Stay away!
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max hollen
(@biggmax81) reported
@ring cameras are absolutely ******* pure trash. Do not buy one. All @JeffBezos does is take your money and build **** ships to ride in. **** @ring
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max hollen
(@biggmax81) reported
@ring cameras are pieces of ****. **** you @ring
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Chris
(@mrvrants) reported
@ring Bought a flood light cam 2.5 years ago, just stops working & im all out of luck cos out of warranty! not the first device i’ve had from you that just stops working just after warranty! pretty poor don’t you think!!
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NSAalarms
(@NSAalarms) reported
@GhostbustersLDS @ring Might be a ghost, or might be an Amazon employee or hacker accessing your ring spy camera! 😱 Don't settle for mediocre security, contact us to get an end-to-end encrypted security system. The difference is as clear as a broken vacuum vs an actual proton pack! 👻🎒
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Tom Smith
(@tomcsmith) reported
I have a @ring doorbell and it's extremely poor. You get a notification every time a car goes past, but someone can walk up and dance in front of your door and nothing. On the rare occasions it does work, notifications are about 15 seconds late.
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leanne clark
(@leanneclark) reported
@FileTrekker @Skoolboyerror87 @ring I still have the issue despite multiple DM exchanges and a 50 minute call with ring earlier today. I had a firmware update Friday and it appears to be stuck in that cycle as it’s not restored. So frustrating. Oh…they did offer me a 30% discount to buy a new one #laughable
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WinC
(@win_dough) reported
Hey @ring you should really make it easier for someone to add devices to a subscription. Also your help/chat feature is archaic - maybe a little improvement there might be worth it.
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tigerstangs77
(@tigerstangs77) reported
@ring what ******** does “sometimes the device doesn’t want to connect to Wifi”. How about you ******* make a product that does. Like what ********
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Prasanna
(@rampaadh) reported
@ring Hey Ring, My Ring Pro replacement device stopped working and Ring support is not acknowledging and refuse to solve it. Please let me know if you can help.
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Jo Winnall
(@smileyjooreilly) reported
@ring Spoke too soon! Offline again!
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Jeremy Holloway
(@The_Jeremy) reported
@Ring b4 requiring people to reset their passwords, how 'bout u fix your contact website so it doesn't generate trust certificate errors n Safari & Chrome? That'd b greaaaaaaaaattttttttttttttt.
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Creature_of_habit
(@Creatureofhabi9) reported
protection. Ive never experienced such profound failure of a product line. Only being able to disarm security with a phone sucks. @ring makes trash products and don't stand by what they make. I am highly disappointed and expect no response
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Lils
(@Lillsbg) reported
@ring hi my camera is not picking up all movement particularly at night. We have a nuisance intruder we suspect it's a cat but need proof and the camera isn't catching it. Can you help please
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Hannah Jones Design
(@HelloPalendrome) reported
@forgoine_r @ring As long as you give notice that you are filming outside your property, with the main reason as home security, there shouldn't be any issue. We have subtle stickers in our windows saying we have WiFi controlled CCTV.
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Susan Casalotti
(@Woozzie2011) reported
@ring I dm’d you as you requested and all you did was take me through the runaround that I got on the phone with customer service and at the end of the day you referred me back to the 800 number. No help at all
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JAVIER MX
(@Olguin502) reported
@ring why you last update on Android and ios won't go live on data cellular service unless you are connected to wifi !!! Fix the apps ASAP!!!
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HaligonianCanuck
(@HaligonianXP) reported
Searching the market to replace my @Ring Alarm system. Devices fail causing false alarms, poor customer service x3 yesterday. #HomeSecurity #DIYAlarm
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Charly Foulkes
(@BULLY_DNB) reported
@ring my doorbell is starting to piss me off, will notify me when someone walks past and the camera works instantly, even shows a picture in my notification, but as soon as someone rings it, the app stops working. Fix this. And yes I’ve tried rapid ring app and it’s also trash
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Jo Winnall
(@smileyjooreilly) reported
@ring hey, my doorbell has gone offline 3 times in the last week. I've reconnected it but today it won't let me reconnect. I press the orange button and the light does not spin! I've tried everything else, but to no avail!
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Some Average Guy
(@nvchad2) reported
@ring I believe it was just a momentary internet speed issue, most likely on my cell service side. It normally works very well.
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Halie Byers
(@hollywood7455) reported
@The_Jeremy @ring Recently the support service are very annoying,the same issue happened to me and I was recommended to a hacker called Dellycrack22 on Instagram who helped me out
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matty fraser
(@fraser_matty) reported
@ring I have timeline turned on in settings but it doesn’t switch it on anymore when I view my camera , using iOS 15 and latest app any help ? Used work perfectly
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Jerome Hunt
(@obliviatedoddit) reported
@ring You have THE worst website I've had the displeasure of using. It's so buggy and ill-conceived as to be almost completely useless. If you paid money to have it developed, I'd ask for a refund. The first chance I get I'm changing brands or going self-hosted. Try harder.