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Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 67% Device Failure (67%)
  • 17% Online Features (17%)
  • 8% App Crashing (8%)
  • 8% Errors (8%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Newham Device Failure 3 days ago
Port Orchard Online Features 25 days ago
Morecambe Device Failure 2 months ago
Greeley Errors 2 months ago
London Device Failure 2 months ago
Manchester Device Failure 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob_D_Wilkens
    Rob Wilkens (@Rob_D_Wilkens) reported

    @ring Okay - There was a lot going on yesterday and I was frustrated - I apologize for my reaciton - however, I resolved the issue by setting up a VPN. Without the VPN (using AT&T's wireless home internet service) it was failing,. Solved.

  • Strewth10
    Strewth ❤️🤍🖤 (@Strewth10) reported

    @ring Hi Australian here. You’re advertising here. Bad idea. We know you. Zero chance of installing your spyware here. And if I see a friend with your stuff I’ll tell them what you do.

  • aka_carrie
    𝘊𝘢𝘳𝘳𝘪𝘦 🪬 (@aka_carrie) reported

    @hayes_wayne @ring I’m having this issue as well, it’s only started within the last 3 days, and I can see on here that other people have reported the same.

  • desitechsuppoat
    Desi H-1Bhenchods (@desitechsuppoat) reported

    @pcater64 @ring After they give you their fake USA name, right before letting them go say "TERRY MAKI CHOOT" then hangup before they have a chance to react. (yes it's very bad)

  • El_Jefe_Mayor
    East Austin Zaddy (@El_Jefe_Mayor) reported

    It’s probably just me but Is @ring a piece of ****?

  • jewels_my
    Jewel S (@jewels_my) reported

    @ring Oh I’m sorry. You need to fix it on your side. Mine is perfect on this side. Hard wired is great for that. Any more excuses? You have messed with settings also. I took pets off my settings and now they are back on there. How dare you! So many things wrong with #ring not again.😩

  • bp30045
    BarbP (@bp30045) reported

    Disappointed in @ring My monitoring subscription is doubling because of a ton of features I don’t want or need. And my previous plan which was perfect for me and fairly priced has been stripped down to not even include camera recording OR professional monitoring.

  • Roentgenguy
    DA (@Roentgenguy) reported

    @sabucci_84 @ring @ring same issue with one of my floodlight cameras. Please provide us with an update as to when this will be fixed. Thanks.

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 24 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care about customers, do they!?

  • DanJohnsonAB
    Dan Johnson (@DanJohnsonAB) reported

    @ring was a mistake. It demands a signin and password constantly and doesn't n recognize me, and when I ask for help, I can only get no-reply, notifications.ring.

  • achskomara
    Dr. Kevin O'Mara (@achskomara) reported

    @ring help!

  • FreedomAlways9
    Crazed Dems 🇺🇸 (@FreedomAlways9) reported

    @ring How do I turn off this completely useless AI ****? Giving you a long description of what you're literally seeing with your eyes? Completely useless but everyone has to try to implement AI in some fashion to show how up to date they are

  • v224info
    V224info (@v224info) reported

    @amazon @ring Most inept company I have seen. More packages coming today and tomorrow and I guarantee going to wrong street again. Your drivers are too stupid to realize 9th street is not 9th place despite me leaving delivery instructions pointing that out. Your automated bots in customer service is worse. How Fkn hard can this be????? This is 9th street not 9th place! Fkn fix it!!!!!!!

  • kenmartinboston
    Ken Martin (@kenmartinboston) reported

    .@ring customer support is gone right down the toilet after dealing with massive language barriers I’m on my third return 🤦🏻 they just can’t get it right I think their plan is to drive the customer crazy until they give up. @amazon you have ruined them

  • DeanAbraham8
    nun u (@DeanAbraham8) reported

    @amazon @ring HOLY **** AN AMAZON DRIVER DELIVERING A BOX! thought u guys dumped them all off at the USPS to do. i mean u dump off how much at the po to do for u—- 80% of ur pick n choose heavy bs while u deliver the small. f u guys u would b jobless without the po.

  • mzzonekeke
    PaparazziKee 💋♏️☕️🌺 (@mzzonekeke) reported

    What is going on with @ring y’all need to fix the sh!t ..

  • fangpuppy666
    frankie 🗡️ MCR DC AUG 2026 (@fangpuppy666) reported

    @mori_must_die @ring truly i have never purchased anything from ring i think my sister got the camera and idk anything about them i just thought it was funny so its CRAZY to find out they support ice like wtf 😭 but ty ty we try our best to be handy

  • LouisFerreira
    Louis (@LouisFerreira) reported

    @therealDeFlock @ring @HomeDepot wtf is that…

  • iamOmooba
    Omooba (@iamOmooba) reported

    Dealing with two camera companies, @ReolinkTech and @ring . While Reolink respond every 48hrs, no visible solution..Just steps that won't work Ring got on it, escalated right there and then and fix while on a call, even sent two replacement parts.

  • KeithMugser70
    DUBS (@KeithMugser70) reported

    @ring I have 5 ring cameras around my house 4 of them saying off line ???? Never had any trouble for about 3yrs , they each went off line a few days apart ?

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @AFLcomau 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

  • awakenotwoke71
    Awake Not Woke (@awakenotwoke71) reported

    @ring what is going on with your app? Active subscription till next year but not showing on the app. Done all troubleshooting with the AI on your website n still not working.

  • Alexi2088
    Alexi atherton (@Alexi2088) reported

    @ring Three calls. Three different advisers. Around 25 minutes on each call. Three terminated calls before my issue was resolved. That’s over an hour of my time wasted with nothing to show for it. Easily some of the worst customer service I’ve ever experienced.

  • Amanda234712
    Amanda (@Amanda234712) reported

    @ring My ring cameras are offline

  • mrcajunjoker
    Clayton Knight (@mrcajunjoker) reported

    Hey @ring so I replaced a floodlight cam and added another. I have them shared with my gf but the new cameras aren’t showing up on her phone. Her email is under shared access for both cams. Is there an easy fix for this? Or do I delete her access and add it back?

  • MaryWVwv
    MaryWV (@MaryWVwv) reported

    @amazon @ring Amazon needs to fix this absolutely crazy huge blunder! Do you need a dictionary?

  • sonykay
    sonykay (@sonykay) reported

    @ring customer service is probably the worst I’ve ever encountered. When he couldn’t solve my issue, he put me on hold without telling me and has yet to return…20 minutes later, I’m still waiting

  • Rivirunthecity
    LastRealOneLeft (@Rivirunthecity) reported

    @ring add the fact that my front door bell cam won’t even ******* load but the other 2 will what makes you think I should pay to watch my cameras like I actually want to know where ******** you think you have the right

  • Michael07369542
    Words of Wiz Dumb (@Michael07369542) reported

    WTF @amazon Keep pushing back and pushing back delivery on a simple @ring doorbell. As I said @Lowes had them IN STOCK AT SAME PRICE AND SCAM "PRIME DAYS"!!

  • eddy_3y4
    Eddy (@eddy_3y4) reported

    @sabucci_84 @ring @ring im experiencing the same as Sabrina mentioned, I cannot see the snapshot between activities. Do you have any update about this issue?