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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (24%)
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Errors (17%)
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App Crashing (15%)
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Website Down (10%)
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Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Online Features | |
| Chicago |
Online Features | |
 Münchberg |
Errors | |
| Kaiserslautern |
Errors | |
 Swindon |
Device Failure | |
| Dortmund |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Yuvaraj Nagesh
(@YuvarajNagesh) reported
@ring No luck. Event Ring support can’t help. Look like some technical or maps integration issue
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ann marie
(@ann_marie_79) reported
@ring is there a widespread outage?? My camera isn't working and I can't post to neighbors .
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Zack Monska
(@ZacharyMonska) reported
@ring Just got the Car Cam. While I love the concept of this, you guys HAVE to have this thing continuously record instead of just motion and when car is actually driving. I’m giving it until the free month is up and returning it if no update to fix that. Hope it gets fixed!
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𝙹𝚊𝚊𝚙 𝚂𝚝
(@jstoutje) reported
@ring @1_proudgrandma We have the same problem. a service desk employee has said it is a known malfunction of the chime. This would be resolved by itself with an update. Now 2 weeks further, please a working solution
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Ghost of Whip
(@GhostofWhip) reported
Hey @ring I’ve been charging my doorbell for 3 days now and it’s only at 30% can you tell me why or wtf is happening I’d appreciate it
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CJ 🐼
(@BearingtonTrade) reported
@ScottIndy2 @ring lmao I know feels bad
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Nasir Malik
(@nasir_malik) reported
@ring when will you fix the chimes, and admit you have a fault. My chimes have been replaced, same issue. 2 properties same issue chimes not responding correctly to doorbells. Useless ringing customer services, as they go through the same process reboot etc.
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Robert D
(@robdeep7) reported
@ring super excited to install my car cam this morning. only recording inside the car though. How do you get it to record outside the car which is the whole point. Stuck on hold with customer service for 45 min. please help
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edp
(@spallyg) reported
@ring @gypsly2 Actually, it is not working on the outside when privacy shield is up.
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Mike
(@Mike44395967) reported
@DJChrisBerrow @ring Same issue and keep getting fed the same crap. Nobody gets back you you and endlessly escalates the same case. Yet ring state all systems are operational… not very open/transparent. Many other users with the same issue online too.
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Fake Fish🐀
(@PhoneyFlounder) reported
@RexChapman @ring Those ************* just tazed a 14 year old for running from them and you’re stoked about it? Ring is narc ****, and if the pigs can’t think to look in the goddamn garbage can the kid gets to get away.
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Paul Brown
(@h8pbb) reported
@ring stop ripping off existing and loyal customers by hiking prices by 100% AND not sending them a renewal notification so done completely by steal poor business strategy - look after loyal customers!
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witcheratwork
(@witcheratwork) reported
@ring honestly wtf . done a factory rest of ma phone. tryed to reinstall ring ,now my phone incompatible. the **** do u constantly screw over people. now the doorbells worthless cause a dnt have android 9 or some ****.aint buyin a new phone to use a doorbell. go and **** yerslef ring
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felix cortez
(@felixc1980) reported
@owlcameras @ring Your product is great. If I didn’t make that clear. The Ring car cam that just hit the market is garbage. I did reach out to your media team about getting a version 5 to compare. But was directed to the buy page of your website. Would be nice to compare apples to apples.
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Nasir Malik
(@nasir_malik) reported
@Mike44395967 @ring Hope you get sorted, I'm still waiting for the higher technical department to contact us for nearly 3 weeks now. They have an issue with the chimes but will not admit it.
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Ron Alvarado
(@RLAonline) reported
from
San Francisco, California
Disappointed that @ring Spotlight Cam is now the worst electronics product I have bought in the last 20 years. 2 returns, 3 hours with customer service…50% chance of detecting movement with somebody literally right in front of it. Making the final return this week. #ringdoorbell
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Robert D
(@robdeep7) reported
@ring super excited to install my car cam this morning. only recording inside the car though. How do you get it to record outside the car which is the whole point. Stuck on hold with customer service for 45 min. please help
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Dante Hinojosa
(@dinferno21) reported
@ArloSmartHome Worst product ever definitely get a @ring instead
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Tasha Gregøry 🏳️🌈
(@tishkebab1983) reported
@ring I have a subscription coming out of my account that is on an account I’m no longer in control off and the person is refusing to cancel the subscription and has changed the password can you help?
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Aaron G
(@aaren_g) reported
@ring piece of garbage....always on low battery protection mode even im daily driver and all in low settings...oh my car is brand new too...in case ya wana defend with BS customer service copy and paste
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Chad Chaney
(@chadchaney97) reported
@RexChapman @ring Dude out here giving Trash Pandas a bad name
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David James 🍩
(@funkentechno) reported
@slevinkalevera @ring **** ring, **** amazon. I'd go for a dedicated security setup now, simplisafe might be a good company to look at first. So sorry this happened man, that's horrible.
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1_proudgrandma
(@1_proudgrandma) reported
@ring @KTK1990 Hello, I have a ring doorbell pro and separate chime. When I test the chime on the app it works but doesn’t chime when someone rings the bell. I have deactivated and deleted both bell and chime and reinstalled but it’s still not working. Can you please advise me on what to do.
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Dark
(@Dukeofdallas) reported
@ring pls fix the video scroll button on the bottom so we can stop videos better. Thx
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James Saville (Meat Popsicle)
(@slevinkalevera) reported
WHOLE *** **ARMED** SECURITY SYSTEM This dude blew out my front windows and just RAN AMOK FOR TEN WHOLE *** MINUTES before @ring EVER sent me a notification. Police were on site before they ever got a notif. Ring? You're GARBAGE.
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Aristoi
(@TheAristoi) reported
@ring Thanks, the problem is that I currently have 22/24 gauge uk telephone cable as the existing cable between the original mechanical bell's transformer and the doorbell button. Does that mean if I want a Ring Pro 2 I'd have to replace the cable for it to function expectedly?
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Mike
(@Mike44395967) reported
@ring is there an update on the chime issue that is affecting many customers?
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Tincup4
(@Tincup45) reported
@ring HOw can I cancel? you all dont seem to want answer anything via private message. I guess I have pissed you guys off for me not being happy with terrible CS
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NORCS
(@Norcs07) reported
@ring Firstly, my name isn’t Nicolas, not sure where you got that from?? Secondly, you’re about 12 months too late. I switched to another camera because of your faulty goods and poor customer service.
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Dr Andrew Holding
(@AndrewHolding) reported
@DJChrisBerrow @ring Classic Customer Service these days. Especially Amazon. They put people there who cant help you. And dont give them the info to do so.