Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Device Failure (30%)
-
Online Features (20%)
-
App Crashing (15%)
-
Errors (14%)
-
Website Down (11%)
-
Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
calicraig
(@inourgrave) reported
@allthatlies @ring Glad to hear the same. I thought I was going crazy. I had a bad from stock light which exacerbated my frustration.
-
Mark Okern
(@mark_okern) reported
The crappy reliability of @ring lately on my Android phone is insanely bad. I'm considering filing a complaint with BBB for failure to provide what is paid for. It's that's bad.
-
Lucy van Pelt 🌷☯☮🌊🌍
(@ReneES40031238) reported
@SANJOSEMAILMAN @ring Some under the age of 18 may see this so I'll hold my tongue. Just imagine the worst and throw in a couple more curse words and I'm good.
-
LJ
(@IndianaMF_Jones) reported
@ring Hello, our ring app is not currently operational. Are you having an outage?
-
Just a chick 🐥tweeting
(@KristineAz) reported
@ring Hi. I took Doorbell 2 battery out to charge, put it back in & now we’re not getting any notifications for that cam. I ordered a new battery from you, charged it, put it in Doorbell. Still no notifications. No settings changed in app. I’m stumped. Help?
-
Reuben Foster
(@FosterReuben) reported
@ring @KTK1990 I'm also having a similar problem with mine as well
-
Walmart brand Ed Sheeran
(@bellybuttongoo) reported
@ring I have notifications turned off because I'm sick of phone going off when neighbors pass 20 times per day, but now I'm not getting notifications when someone rings the bell. Please help fix?
-
nicole roberts
(@stacyakilh) reported
@SANJOSEMAILMAN @ring Get ******** out of here
-
Emma Holmes
(@emmakholmes) reported
@ring Mine is still not working? Whats going on with this service. Bern nad for last few days and is not fit for purpose!
-
Jakub
(@kubokozak) reported
@ring_uk @ring My ring cam keeps clicking when it goes from normal mode to night mode which is normal however when I watch film or so it keeps constantly switching what's annoying. Surely there is a way how to sort this out by amending sensitivity. Please help!
-
Jimmy Hawkins
(@automated_hous) reported
@jp2e @ring @Lennar I got started down this rabbit hole thanks to a Lennar home. Back then it was Nexia, Schlage and Trane products, though.
-
Trelynda Kerr
(@tre0808) reported
.@ring good morning. I purchased two outside cameras and two solar panels in Feb of 2019. I never opened the package until today when I finally got someone to help me install. When I opened the camera, the battery was missing. I need help!
-
rB
(@rB_248) reported
@ring No,Thank You! BUT I would like to join my ring camera LIVE VIEW without “error” showing up! Never is an “error” deducting $10/month from my account though...
-
❌💖🏳️🌈The Brown Family🏳️🌈💖❌
(@BrownFamily2001) reported
Woke up to find my @ring doorbell offline and unresponsive. Rang and the very helpful agent helped and a new one is on its way. Thankyou Afnan for your help and to @ring for helping. #excellentservice
-
Athena Rose🌹 ✨
(@AthenaNRose) reported
Getting pissed off with @ring. The system is constantly going down and devices i.e. the ring doorbell isn't recording whats right in front of it. In the beginning everything was great. I called support last time and every excuse in the book from not having them link to each other
-
Biden is my president
(@LoveHasW1) reported
@SANJOSEMAILMAN @ring I’d tell her she has until the count of 3 to get ******** off my property.
-
JayTee
(@Type_Twohig) reported
@ring I think you removed my tweet calling your website the biggest load of **** I have ever seen. Strange? FYI it is still the biggest load of **** I have ever seen.
-
JoVon
(@JoVon06748006) reported
@SANJOSEMAILMAN @ring **** off. Get off my property before I call the cops.
-
Ellen Keiffer
(@EllenK126) reported
@AmazonHelp but yet instead of HELPING ME ....you'll do what? @JeffBezos @ring I canceled the order because after 11 reps, nothing useful was done. terrible service.
-
antonio
(@4everred1) reported
@ring I'm having trouble connecting to live view, no Internet problems, Birmingham uk
-
Jessica Saucedo
(@j1983s) reported
@ring @XxRash Having the same problem. 😫
-
Peter Bell
(@PeterBell7) reported
@SANJOSEMAILMAN @WittaTwitta @ring we ALL KNOW WHAT THIS NUTJOB has said and done “**** off you imbecile or I set the alien laser on you !”
-
Comedian/Camboy Ryan Bourassa😷
(@ryankickassa) reported
This would make a pretty bad commercial for @Ring. A bunch of frames were skipped and the camera didn't catch what looked like at least a six foot jump onto a fence. Thanks Ring!
-
Sekou Lewis
(@SekouLewis) reported
@ADT Hoping the little guy doesn’t see it’s shadow like these security cameras you sell don’t work. Don’t buy @ADT. They won’t let you out of a contract or return calls, or help when you do call, and the equipment is fault. Get @ring instead. No problems with ring. I
-
Dan at Dynam
(@DynamDan) reported
@ring I double checked. Everything is fine on my end. Trying to help you guys, it’s a bad idea to send that email with whatever you have conditions set to now, customers will be easily confused by this. You should forward to the right people to fix 👍🏻
-
Courtney Canfield
(@CourtCanfield) reported
hi @ring team! QQ for you. my annual Ring Protect Basic subscription renewed dec 24 and i was charged $30, but i've been getting emails recently about my ring protect trial expiring this saturday. i'm so confused. could you help me out? happy to send additional details via msg.
-
J D
(@ghostbuster9999) reported
@ring Another week without returning my e-mail. My device remains nearly unusable. How can I trust Ring with my family’s safety and security if they can’t even follow-thorough on a simple reply or help resolve a major bug after several months?
-
Mark Okern
(@mark_okern) reported
@NeilPosnansky @ring The location crap is upon opening the app on cellular data. Location permissions are granted to the app. It's garbage that the app does a location check and won't even open without it. Based on reviews and down detector I'm not the only one.
-
Matt
(@MichStMatt) reported
@ring is Ring streaming still down? Still not able to view my cameras or doorbell.
-
Robert
(@damnitsrob) reported
@ring how do I fix the ring chime if it’s not alerting us inside?