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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (22%)
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App Crashing (16%)
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Website Down (13%)
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Errors (11%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Online Features | |
| Lewisville |
App Crashing | |
 Nottingham |
Website Down | |
| Chicago |
Device Failure | |
| Nottingham |
Website Down | |
| Slough |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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santigo carrillo
(@talkingmonkey01) reported
@SpiketailedDino @harrys @ring So pointing out the BLM did more to harm black own business and people then help them is wrong? Well at least now we know you are ok with riots that destroy peoples lives
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Darcy Eggeman
(@Eggehead) reported
I leave my house for a few hours. My ring alert goes off but the app won't open. Error messages. I have a subscription but doesn't do any good if i can't open it. Thankfully my arlo camera was working. @ArloSmartHome @ring
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kid Animé
(@kidanime91) reported
@funkofinderz @FedEx @ring The worst!! 🤬
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Steve Bull
(@SteveBull75) reported
@POpEyedWazza @ring Hi there I was wondering if you got this resolved as I have the same issue and reported it to Ring but they're unsure why its doing this and are getting there technical team to investigate
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Daniel Lussier 🧢
(@spcld2k) reported
At @USPS is a joke. Lied about attempting a delivery today like I don't have a @ring doorbell, want me to go pick up my delivery I paid to have shipped, and now sitting on hold for over 1 hour 20 min trying to get someone to fix this.
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Darcy Eggeman
(@Eggehead) reported
@ring why are you not working??? No help. My alert went off but i cannot open you. Just when i need you, you are not working. Not good.
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Leo
(@lgaona76) reported
We have a @ring light for our patio and it keeps going on and off, really becoming annoying!!!, thinking of shutting this thing down and taking it back to Costco!!!!😡 would not recommend @ring products if they are this defective!!!
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xKELSOx
(@xKELSOxTv) reported
@funkofinderz @FedEx @ring See my fedex guy is my dad's best friend, so my **** just gets launched through a window
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Ken Holmes
(@Holm06827469Ken) reported
@ring Sent DM to you as requested, you told me to phone you . After 15 minute wait I gave up . I have spent hours trying to resolve this problem . What do you suggest I do next ? Get a refund from the retailer not fit for purpose ?
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Jer
(@sirjray) reported
Yet again came home to a package on the porch without a single @ring notification, but have several of cars driving down the road 😡 this is seriously bullshit and they better be glad I'm not calling customer service cussing smdh
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S..Alqubaisi
(@SAlqubaisi18) reported
@ring This strategy is not working anymore my reguest is due for 12 months now
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S..Alqubaisi
(@SAlqubaisi18) reported
I burchsed a camera and once I received it I shocked that it's not working I called the support however they didn't change it or replace it my request number is 909673 @Ring_Arabia @ring
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Sal Mendez
(@Sal_Mendez) reported
@ring really letting me down on this severity system!!! 😒
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M.
(@mmmaritzah) reported
@funkofinderz @FedEx @ring Agree. ****, I’ve caught the fedex guy plenty just driving past my place without stopping then marking my package as no access to building and rerouting my package to a pickup location, fedex never got back to me on many occasions. Fedex sucks ***.
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J D
(@ghostbuster9999) reported
@ring I have been patiently waiting months for a resolution to an on-going issue. You had a social media rep. e-mail me. When I replied, I got a response that you no longer offer support over e-mail. What is going on? Will anyone ever help or is my security just a game?
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🎵 Alicia Offkeys 🎶
(@sungoddess1692) reported
@ring why does live view fail at night when I need it the most? This camera is one of the worst things I have ever purchased and no I am not dm'ing you. Your product sucks.
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Deborah Register
(@HarobedRetsiger) reported
@ring ..... sent you DM 2 days ago ... You're showing Bad Business Practice... IT could be a simple fix ... Now. #BBB ..
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Sarah Mead
(@TheSmeadster) reported
@ring my system is still down, I rang on Friday and its still the same. When will there be a new update available? They said the new update was causing the problem.
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Seana Lyn
(@SeanaLyn) reported
@funkofinderz @FedEx @ring Ive watched a FedEx driver throw a package at my apartment door from their truck. I live in the heart of SF so yay for broken items and stolen packages!
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robert smith
(@dancastree64) reported
@ring all i wanted to know which does not invlove dm if there was a problem with the ring charm after all correct me if i'm wrong but this is the ring twitter page isn't it ? where customers should be able to get a simple answer from ring about a simple question i.e. my question
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Willie Favero
(@wfavero) reported
.@ring I just uninstalled your garbage app and I am in the process of looking for replacements for all the RING junk in our house. You all are absolutely clueless. 59 sec to find an e-mail on a slow network and then enter it into your app so I could sign is impossible. Junk.
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Urinescented
(@Urinescented) reported
@JoshuaHedley @ring We have the @EufyOfficial doorbell cameras. No monthly fee. And I can zoom way in on whatever crazy **** my nut job neighbor is doing.
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M0lly12345
(@M0lly12345) reported
@ring is your system down again? Smdh
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John Botteri
(@DarthMets) reported
@funkofinderz @FedEx @ring If someone is that dissatisfied with their job they should simply quit. It is not the customers fault at all. Piss poor attitude on that driver, I suspect it’s not the only one like that
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Kris Capalbo 🃏
(@kristen_capalbo) reported
@funkofinderz @FedEx @ring I bet these ***** that are throwing the packages would be ripped **** if someone did that to something they ordered.
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John Goulding
(@Visual360Media) reported
@ring can someone contact me re my subscription not auto transferred to new bell. Currently paying for something that's not working. I see email support no longer an option lol !
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Dragonovich
(@Dragonovich2) reported
@funkofinderz @FedEx @ring Fedex was always the worst!!!
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robert smith
(@dancastree64) reported
@ring is there a problem with the ring charm connecting at the moment to wifi and the ring app ? my ringdoor bell camera is working but the chime refuses to connect to the same wifi that i'm sending this tweet from
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HoityCoity
(@HOITY_COITY) reported
@ring Im having some serious trouble with my RIng Doorbell 3 Plus Freezing when switching from Pre-Roll to video. Ive tried Everything my router is roughly 5 steps from my Doorbell, and roughly 10 steps from my Chime Pro.
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robert fox
(@sistalovinman) reported
@badasscaregivr @ring So, in a way, it's kind of like a baby monitor for your mom?! Please understand, I'm in no way hating (especially since this is something my own mom might benefit from)! Is it that wherever you are in your house, you'll hear your mom if she's in trouble?