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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (26%)
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App Crashing (26%)
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Device Failure (25%)
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Website Down (14%)
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Sign in (6%)
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Errors (4%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Plainfield | App Crashing | |
New York City | Online Features | |
Derby | Sign in | |
Dunstable | Website Down | |
Charlotte | Online Features | |
Slough | Online Features |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Dark Jenny
(@GoodGir17753533) reported
@WeAreBlueCrew @ring I'd tell her to **** in her hat.
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Coley 👩🏽⚖️💁🏽♀️🙋🏽♀️🙆🏽♀️
(@TeckieGirle) reported
Well here we go again @Xfinity is blocking @ring again after outages and workers come in. No one in neighborhood has @ring access after outage. Y’all always turn off stream! Dang
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Reecee
(@JayeG85354760) reported
@ring please help me understand. Today from 0828 to 0945 & 0920 to 0928 activity was taking place in my focused area but my back camera didn't pick it up. Why? I'm not renewing but I would like to know what else I have missed
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TheCoinD
(@TheCoinD) reported
@ring Garbage
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AnnieH🌊🇺🇦 ☮️🏳️🌈
(@howla54) reported
@WeAreBlueCrew @ring And don’t open the door even just a tiny bit! She would shove her way in and help herself.
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N i K i
(@fairytale_gr) reported
@ring If you don't hear from us later, know that they cut our internet so that we can't send our voice here!so help us to say her name please!!!! Woman, life, freedom #Mahsa_Amini #مهسا_امینی #OpIran
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MAZAFAKA
(@iMazafaka) reported
@ring Your trial period policy on videos is dog ****. Not a great way to start a customer relationship when you delete the videos during the trial period without an option for access after paying for a plan.
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JWalms4444
(@walms4444) reported
@WeAreBlueCrew @ring Let her in. Beat the living **** out of her until she's unconscious. Put a knife in her hand after I cut myself. Rip my blouse, dishevel my hair, break my glasses. Crack her skull, check her pulse.. Cry on my cell when I "CALL THE POPO & CORONER"! 🏆
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Greg Bensimon
(@_Error_143_) reported
@amazon The Scare (security) reports are bad. The warrantless access to video is awful. A TV show from @ring video? You just broke the camel’s back. Replaced all my Ring devices with another vendor today.
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Greg Ahlstrand
(@GregAhl) reported
@MeanMamaSween @WeAreBlueCrew @ring I'd probably say, "Well, probably to have your **** get flushed down the toilet than hitting the social media fan. Come in."
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Jeremy Judkins
(@jeremyjudkins_) reported
@jaminwestby @ring @28delayslater you have nothing in there that can glitch and light up? it definitely looks like something inside lit up. Its either a demon or something was using the flashlight on their phone to see if you have anything to steal.
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reallyireg
(@gerilyn47519293) reported
@ring Worst customer service in recent history. No help, many excuses and ridiculous agents who don't speak the language. DON'T BUY RING!!!
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jlfleite 🏳️🌈🇧🇷🇪🇺🇫🇮🇯🇵🇰🇷
(@jlfleite) reported
@ring hi! Is there any problem on your systems? Cuz mine doorbell is offline for more than 24 hours and the wifi works on any connection besider the doorbell...
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Deidre Brown
(@DeidreB84521974) reported
@ring you cannot send the information to the police that are victimizing the community and sent me to VanDuyn center for rehabilitation and nursing it’s in the news you have all the evidence and home invasions you do nothing I bought it paid for it ambulance came to help me?
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livin4t80sagin
(@KAnthon40366961) reported
@ring Ring was a good product until Amazon took over. I am now getting kick off of WiFi every day one camera or another. Fix one another goes down. Are you trying to get me to buy new equipment. I would but you now own Wyze and blink. And now I having the same problem with those.
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Mike
(@miciphone) reported
@amazon @ring Too bad #cloudstorage got so expensive that I had to cancel my plan. A plus of more than 34% (instaead of an option of cheaper and shorter storage) is just not acceptable #ring #ripoff
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Rajiv rai
(@ShivSha17706493) reported
@ring i am very disappointed from your service after repaying my due , i am unable to use ring credit limit it's showing technical issue again and again
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ChromeController
(@PnkCadyCourtney) reported
@ring Hey @ring I have had the worst customer service for the easiest issue the last 2 days. PLEASE HELP.
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Chrissy
(@omgitsmechrissy) reported
Anyone with an #iPhone14Pro and switching carriers, there's a problem with @ring 2 way authentication sending SMS on both phone and on the website. #iPhone14ProOnAmazon
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Gail
(@GailHedglin) reported
from
Meadow Oaks, Florida
@ring bad co bad device waste of time and money not transferrable
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Jan Williams🌊
(@JanWill91949282) reported
@WeAreBlueCrew @ring Tell her I have the right to refuse help to her!
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Daren Register
(@dr004) reported
Does anyone know if @ring disabled their twitter? No communication for 5 days after initial response to fix device.
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Back Roads EV
(@jaminwestby) reported
@hackerswagger @ring @28delayslater Car doesn’t update without wifi. I don’t have it connected to home wifi to help with phantom drain
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Kerry
(@MktgMistress) reported
@ADT worst customer service EVER! Sensor goes out after just 4 months of install w/ repeated false alarms waking me up at all hours. I get a bill from the city for a false alarm 🙄 Call #ADT and gives zero 🤬 Will change to @ring ASAP
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Josh Wheeler *NEW ACCOUNT* 🏳️🌈🏳️⚧️
(@Joshtwhee1er) reported
Why do delivery people have such a HUGE problem with @ring doorbells? @amazon @Deliveroo your people may as well kick the door down the way they bray it.
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Cheryl D
(@cheryld33) reported
@ring I need to deactivate an account of a person who is deceased. Is there a simple way to do this? I called and did not get help.
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Debbie Burleson
(@DebbieBurleson4) reported
@WeAreBlueCrew @ring No problem. I wouldn’t answer the door. Have a “ring” doorbell.
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That Guy Frankie!
(@ChiHockey83) reported
@ring why is my ring constantly offline? It’s not my wifi. Everything else I own stays connected. The ring constantly kicks off and I have to take the whole thing off and restart everytime. What’s the point of paying the monthly subscription? I can never use it.
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Daryl Roots
(@darylroots) reported
@ring seriously your device is terrible. Notification comes in but you can never answer before the person at the door leaves. #wasteofmoney
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Dronernator
(@dronernator) reported
@ring What does it take to get a reply from your support team? Emailed several times over last 48 hours about an ongoing issue, not a single reply.