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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Sign in (21%)
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Device Failure (20%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Châtenois |
Device Failure | |
 London |
Sign in | |
| Bromley |
App Crashing | |
 Stralsund |
Errors | |
 Blue Springs |
Device Failure | |
| Portsmouth |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Joe
(@Jclimenti0402) reported
@ring Well fix it already. Or give your customers a FREE year of service!!!!!
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The King
(@TheKingHasRisen) reported
@ring what’s going on ring? App down, can’t login, can’t see what’s going on outside my door. I got packages coming and I’m not about to get caught lacking
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Andy⚡Jones
(@ADJ_BMWr850r) reported
@ring Hi, only been with you a week, not a good start with this outage, fortunately still running my old system side by side. Two hours downtime is long enough now, please sort to retain custom, thank you.
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theodore peek
(@EARL_EARLYMAN) reported
@ring I put my front door ring doorbell in set-up mode not knowing it was a service problem will I just be able to do the set-up again and be fine
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@amys_bus_ticket 🌊#PaperBallots
(@amys_bus_ticket) reported
@RING All cams are not loading (more than one location). #RING App does not load. 'LIVE VIEW does not load. 'HELP' does not load. What is going on?! And when is this going to be fixed? (And no, it is not the Wi-Fi connection.)
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Pete Taggart
(@ptagga9) reported
@diyemmy @ring Down on the Wirral
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Shushan K
(@Shushan_Tweets) reported
@ring is your system down for your app?
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Dutchxarms
(@Dutchxarms) reported
@RZcorvidae @ring Its always something with ring lolz 100 a year for garbage
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Galvin Kunar
(@Galv1) reported
@ring I've removed the doorbell completely after re booting WiFi and trying in vain to reconnect. A simple email or text notifying us there was a problem would have been cerebral
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ClosetLibrarian
(@ClosetLibrarian) reported
@Rabid_Ricky @ring But the message on the system the air message till says it’s a Wi-Fi issue they need to fix that error message going forward.
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dave garriott
(@davegarriott1) reported
@shanisilver @ring I am having the same Issue in Ky.
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Tre Smith
(@PastorTreSmith) reported
@ring Horrible time for a outage. With so many deliveries happening this time of year we need access to our cameras to monitor packages being dropped off to prevent theft. Please resolve this quickly.
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Tre Smith
(@PastorTreSmith) reported
@ring Not a grate time to be down lots of deliveries this time of year and we need to monitor deliveries to prevent theft. Please resolve quickly.
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Charles McCloud
(@GXPSS) reported
@ring Good thing this didn't happen today when all your systems are down. No alert. No siren. Unable to contact authorities through panic alarm. You picked a bad day to brag.
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Myron Green II
(@MyronGII) reported
@ring When will this problem be fixed?
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Mike Deprisco
(@DepriscoMike) reported
@GrandiPapi_ @ring Yes it says battles are dead just spinning. Ring is down
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Vince Mattaliano
(@vmwrites2266) reported
@ring I'm comforted to know that it's not on my end. It is less comforting, to know that a huge company would suffer anything more than a momentary outage. At this point (1250 pm), it's been about 2½ hours. Sales & service are equally important.
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arthur
(@Mr_Finchmeister) reported
@ring Trash company. Only problems with your service.
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Ann Travis (Dee)
(@adtravis) reported
The one time I schedule a pickup from @USPS @ring was down so I was unable to catch my #postalcarrier. I am #nothappy 🤬
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Charles McCloud
(@GXPSS) reported
@ring these instances are happening far too often. Get your stuff together. People rely on you. Stop screwing up and stop tweeting 'DM us so we can look at what's wrong' stuff repeatedly when you know damn well your systems have crashed. Fix it. Apologies are not enough.
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Art Samurai
(@jahangir198584) reported
@ring ring app doesn't seem to be working on my tablet or wife's phone, tried logging in on the website getting error messages with that too, is there something wrong on your end?
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JellicoDog
(@jellicodog) reported
@renogolfer @daisbelllo @ring There is nothing worse when paying for a service with constant outage while free service is always working.
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robert smith
(@dancastree6346) reported
@ring have you tried calling your customer services to trouble shoot yourselves ?
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IcePax
(@IcePax42) reported
@ring It's affecting customers in 🇬🇧 as well. Please can we have an ETA on a fix (or an explanation of the fault ?)
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Remy
(@RZcorvidae) reported
@ring Now, I’m only on the $3/month plan, (bc I’m poor and I only have one camera) so it’s not about a loss of money, but on principle. The fact that there’s a complete and total service outage literally less than 48 hours after I paid for this service, unacceptable.
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Charles
(@Gremmin) reported
@ring For at least a week I've had issues connecting "this is taking longer than expected" right when someone is at the door.. By the time I connect, they are gone.. Fix your $hi7.
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Sunday Phillips, Entrepreneur— Founder & CEO
(@SUNDAYPHILLIPS_) reported
@ring @OpenDuskToDawn Yes, the same problem @ring in FortLauderdale
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joe
(@joe01296720) reported
@ring any updates on the down system??
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Debbie Kitzke
(@DKitzke) reported
@ring help. My phone dashboard won't load (tried ALL morning), and your website will not let me log in. How do I get my security cameras back on line?
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Chelsey
(@Chelseyjayne87) reported
@ring I know I only pay £5 for 2 devices and that isn't much but seriously its more down than not. How is ring doing its job now when it's down 🤯