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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 01/28/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Device Failure (25%)

    Device Failure (25%)

  2. Online Features (22%)

    Online Features (22%)

  3. App Crashing (18%)

    App Crashing (18%)

  4. Errors (14%)

    Errors (14%)

  5. Website Down (12%)

    Website Down (12%)

  6. Sign in (9%)

    Sign in (9%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyFrankfurt am Main Online Features
United KingdomBristol Errors
United StatesWillimantic Device Failure
United StatesHuntley Errors
United KingdomGrimsby Device Failure
United StatesNew York City Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • tomjetfan Tommy (@tomjetfan) reported

    @ring another ring product that doesn’t work like it supposed to. It’s important to keep a customer happy but not with service reps that don’t know how to correct a problem. Unacceptable!

  • smelilli3 Salvatore (@smelilli3) reported

    **** you @ring you ruined ding **** ditching

  • Mynameisaims Aimee C (@Mynameisaims) reported

    @childishnava @ring It finally stopped. Got about 200 of them. Customer support was of no help.

  • SaltedOnion Salted Onion (@SaltedOnion) reported

    @ring your website is atrocious and your "help" isn't help at all.

  • bethanyclary007 Bethany Clary (@bethanyclary007) reported

    @ring I shouldn’t have to constantly battle my base going offline for “internet connection issues” when everything else in my house on the same network is working perfectly fine. Unbelievably irritating when you can’t arm your system before bed because of this.

  • ClairCDavis Clair Davis 🇺🇸🇺🇦 (@ClairCDavis) reported

    @ring - we opened the app to change our email but were forced to first change our password. The confirmation emails are going to the email account that no longer exists… and now we can’t access anything else in the app. We can’t even see our own cameras! How do we fix this?

  • lensdaughter Beverley Kent (@lensdaughter) reported

    @ring once again ring doorbell is offline WiFi rebooted new battery fitted help please

  • kimlockyer2 kim lockyer (@kimlockyer2) reported

    @ring my ring doorbell keeps going offline, we only have it a few months and it worked fine up until a few weeks ago and now it keeps going offline, I’ve rebooted it but no difference

  • leafbug24 leaf bug (@leafbug24) reported

    @ring Please let people know that Ring doesn't keep you safe. That bad guys now have the ability to disable "Jam" it with something they can buy online for like $10.00 We learned this the hard way, they jammed two Ring cameras and stole our tools. Cops said: Hardwire U'r Cameras

  • Me_Scuba_Steve It’s Me - Scuba Steve (@Me_Scuba_Steve) reported

    This @ring doorbell is getting beyond a joke now. Offline for the 3rd time this last week!

  • mrowiin David ✪ (@mrowiin) reported

    I mean if you’ve to let the customer start typing Linux commands then…psst! I have been reaching @ring @AmazonHelp severally and they don’t seem to know the issue with my Ring account neither resolve it.

  • TomTheArsenal Tom (@TomTheArsenal) reported

    @ring Shame the app is slow and laggy

  • bethgbrennan Beth Brennan (@bethgbrennan) reported

    @ring your customer service is really poor. You send me a coupon code, then your ordering system invalidates the code by "offering" a free sign...it wouldn't be a big deal if you could just adjust my order. But why would you help your customer out by doing that? 👎👎👎

  • bigbrennan1 Graeme (@bigbrennan1) reported

    @SaltedOnion @ring I'm disgusted by the non help I'm getting of ring,one of their managers was also laughing at us on the phone today about a complaint that has now been going on for over a month and have spent about 3 hours on the phone to them, still no further forward

  • Me_Scuba_Steve It’s Me - Scuba Steve (@Me_Scuba_Steve) reported

    @ring It’s the same as the issue from the weekend. That you looked at then. And that I ended up resolving then. That I’ve resolved in the same way now. Very poor!

  • rumbackagain Rèmy Rombaux (@rumbackagain) reported

    Do people actually buy **** from door to door sales people? Coming to my door at 9:23 pm?!? **** off @VivintHome. Sticking with @ring for life now.

  • wayne2274 wayne (@wayne2274) reported

    @ring @Ring that’s great mine won’t connect and I’ve turned off my Wi-Fi restarted it and trouble shooted for two hours I’m thinking about switching to another brand.

  • kurtopia Kurt Klinger-Wilensky (@kurtopia) reported

    @ring I cancelled my subscription a few months ago. I'd like to delete my account, but I can no longer get in. I can reset my password, but I no longer have Ring in my authenticator app, so I cannot get in to delete my account. Can you help?

  • skippm Hugh Millett (@skippm) reported

    @ring I got the wired doorbell that does not do the actual doorbell. Now I want the doorbell. Is it all the same wiring if I get a different model? What is easiest fix? Thanks.

  • ClairCDavis Clair Davis 🇺🇸🇺🇦 (@ClairCDavis) reported

    @ring Thank you very much for your help, we were able to get our account restored when we called the 800 number provided.

  • Michael_Ludwig Michael Ludwig (@Michael_Ludwig) reported

    @ring Trying to get ahold of your support team. Are your phones down?

  • MurrayDillon MurrayDillon (@MurrayDillon) reported

    @RaeCrothers @ring That’s pretty odd. You need to test your WiFi speed rather than the ISP speed as there is definitely an issue with the 2.4Ghz signal.

  • Michael_Ludwig Michael Ludwig (@Michael_Ludwig) reported

    @ring @ring The question was... Are your phones down?

  • k1kdone K1KDone (@k1kdone) reported

    @ring When I go to the timeline and scroll to a recording, for example 10 minutes ago, it jumps to events 3 hours ago instead. I have to scroll through all 3 hours to get back to the event I want. Happens every time to every device. My app and iOS are up to date. Plz help.

  • Nuggs21 Juan Chavez (@Nuggs21) reported

    @ring Sure the app is slow and I have not been able to get notifications of people coming to my door.

  • ScreenRundown Screen Rundown (@ScreenRundown) reported

    About to replace every @Ring camera in the house! Trying to login on a new phone and the ridiculously implemented 2FA is stopping me from accessing the app. I get wanting security but the hoops of trying to login to a previously used device to generate a code is STUPID! #Fail

  • rktecture Ralph Kent (@rktecture) reported

    @ring Hi. My parents moved into a new home in February 2022. Contacted Ring about transferring the video doorbell to them as the previous owner wasn't replying. Acknowledgement but nothing since. Ended up having to buy a new video door bell this week. Really poor service.

  • Chamizo81623875 Chamizo (@Chamizo81623875) reported

    @ring hey there, I'm owned a ring-bell camera, my subscription finish and I wasn't aware that my old credit card was expired, I renew my order whit a new card and can't put ring back to work, I did follow all the instructions and is impossible to put back I need some help.

  • BrantK Kelly Capozzi (Brant) (@BrantK) reported

    Our @ring doorbell decided to go offline & won’t reconnect to wifi (nothing has changed). On the phone w support for 1hr; they can’t resolve the issue. We even asked our wifi provider to split our wifi (5 vs 2.4) & it still won’t connect. We’ve had the doorbell less than 1 mos😤

  • matthewnunn1986 Matthew Nunn (@matthewnunn1986) reported

    @Whizwheels @ring Ah that’s not too bad but still got to find a place with a plug and a big box 🫣