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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Blanchester |
Device Failure | |
| Parsippany |
Errors | |
 Mönchengladbach |
Errors | |
| Los Angeles |
Online Features | |
| Brunswick |
App Crashing | |
| Easley |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Pat Barba 1941
(@MyWanderingEyes) reported
.@ring .@amazon your ******* #Ring website MAC is down AGAIN.....
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paul D price
(@paulDprice1) reported
@ring I purchased a new cell phone , your system is a nightmare to get reconnected ...I'm beginning to believe after having to have a battery replaced not even a then after calling your tech support line the party they were having in the background
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Idelise Espinosa 🎭
(@IdeliseEspinosa) reported
The @Ring doorbell camera is so ******* unreliable. This **** works like the first 4 months after you buy it then every new app update ***** it up from there. Get something better fr!
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🙋♂️
(@praveerbol) reported
@ring How a DM can help? Improve your service and train your chat agents. You have David with an unprofessional attitude.
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DG 🏴
(@DG_Referee) reported
Think it’s time to bin @ring @ring_uk the event timeline is a terrible feature making the app an awful experience. Used to be able to turn it off, not any more.. been recommended alternative smart home security systems with better UX
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peter porter
(@Peterporter80) reported
@ring still waiting to receive my replacement ring doorbell floodlight text message 2 day running saying parcel will be delivered tomorrow still not here poor communication poor customer service
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mike
(@CRpilsen) reported
@ring I received 2/2 order and not 1/2. I called up- ups said to call shipper.called you guys and just to say cameras are not in stock and don't know when will receive them. Tried to cancel part order and your can't. WTF. You don't know when cameras will be available to ship,
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Victoria Leigh 🦎
(@byVictoriaLeigh) reported
@ring I need to be able to reliably monitor my dog’s surgery recovery when I’m not at home. Pls help. 🥺
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Ghost
(@ghost72986) reported
@ring can’t access Live view. It keeps saying streaming error. I don’t know why this is happening. I tried the whole switch off 5ghz but that made my phone lose connection to my router so I had to turn it back on.
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Michael Léger
(@mcleger) reported
@ring Firmware update knocking cams offline?
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Grim
(@GrimGrinningGuy) reported
@ring My doorbell barely works anymore and when it does it just records a blank black screen. Help?
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Audioistic
(@Audioistic) reported
@ring How can you justify your customer service telling us “the item is broken, but another one from our website” !!? This is not customer service, this is a rip off
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Alwin Lubbers
(@alwinlubbers) reported
**** @ring cameras. Most of the time they don’t even work. Please do yourself a favour and just get something else. Even AliExpress cameras connect faster.
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Terrii
(@Marvindotgg) reported
@ring No error to see, you click "Manage my account" wait 5 minutes, then click "Update payment method", "Replace payment method" wait 5 minutes and it redirects you right back to the Dashboard, simply just does not work. You can see the flow in your analytics trail.
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rob 🇺🇦 #standwithukraine
(@robmckenzieuk) reported
Looking to buy a video doorbell and a couple of cameras, I have narrowed it down to @ring or @EufyOfficial but I am torn between the two. Has anyone got a view or recommendation?
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Pam K
(@pamk3500) reported
@ring your return process is a nightmare. I am about to rip every single ring product I own out of my home if I do not get my return label. It should not take 4 calls to return a duplicate order.
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Amy
(@run_amyn) reported
@WasteManagement - @ring video shows exactly what a driver does and doesn't do. Ffs. Such a total scam for $50 non-pickup fees based on lies leading to terrible customer experiences. Fix this now.
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Josmo
(@Josmo04439356) reported
@ring I would buy ring but people hack them all the time. Who wants people staring at you through a camera supposed to keep you safe? Are you guys gonna fix this?
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Danielle
(@daniellexmari) reported
@ring is the ring app down for iPhone users? Haven’t been able to get on all day.
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Pat Barba 1941
(@MyWanderingEyes) reported
.@ring .@amazon the ring website is down 'again' today...
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☥
(@jodielandon__) reported
@ring For sure! I called the support folks and the lady did not help 😭
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BinxBolling
(@BinxBolling2021) reported
@SANJOSEMAILMAN @ring Trash pick-up isn't until tomorrow.
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stoneycatpalmer
(@stoneycatpalmer) reported
@ring cameras are only meant to last 3 years before they break down and fail. Almost as if by design. Time to replace mine with another brand that cares to make quality products. How sad.
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Ghost
(@ghost72986) reported
@ring My Ring Doorbell 2 is having issues with the wifi. It connected to my new BT wifi just fine on Friday. Now it says online but very poor connection. This whole morning it was offline and wouldn’t even connect. Says battery is 44% even though I’ve fully charged it. Can’t see
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peter porter
(@Peterporter80) reported
@ring @ring_uk @DPD still waiting to receive my replacement ring doorbell floodlight text message 2 day running saying parcel will be delivered tomorrow still not here poor communication poor customer service
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stock simp (tax avoider)
(@NoPimpJustSimp) reported
@AlecSaves Buying a @ring will not help you retire earlier. I had such high hopes for you.
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Adel jones
(@Adeljones9) reported
@ring is the app down keeps saying i need to re subscribe yet its got an active subscription
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DG
(@Dgames823) reported
@ring why do your products have terrible range and load times? Absolute garbage and a waste of money. No security from a supposed security camera
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Josh brennan
(@wheels2019) reported
@ring i have been noticing as of lately. That the ring control app for ios. Has been a little buggy. when it comes to loading the app and switching over from cellular connectivity to wifi
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Dave
(@davidciccone) reported
@ring Is your service down?