Ring status: device issues and outage reports
No problems detected
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (63%)
- Online Features (13%)
- Website Down (13%)
- Errors (13%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Website Down | 2 days ago |
 Addlestone
|
Device Failure | 5 days ago |
|
Newham
|
Device Failure | 26 days ago |
 Port Orchard
|
Online Features | 2 months ago |
|
Morecambe
|
Device Failure | 2 months ago |
|
Greeley
|
Errors | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Brock Landers (@M3THM4N) reported@ring Your customer service is terrible.
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Nanabozho (@SaltyRiverWater) reportedMan, @USPS has a serious problem. I mailed a sealed box of cards back in April. Box was never scanned so I opened up a Missing Mail Search. Yesterday, after 6 weeks, I get a notification that it was delivered. Reached out to the buyer and let him know. Buyer provided @ring video showing that no delivery was made. @USPS where did this package end up?
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Crazed Dems 🇺🇸 (@FreedomAlways9) reported@ring How do I turn off this completely useless AI ****? Giving you a long description of what you're literally seeing with your eyes? Completely useless but everyone has to try to implement AI in some fashion to show how up to date they are
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thedealsguy (@thedealsguy_) reported@jflittle @GhostVP9 @ring I see, Im sorry about this issue 😭
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Dr. Kevin O'Mara (@achskomara) reported@ring help!
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Ian Fritzsche (@TheAngryCaptain) reportedHey @ring, if you don’t stop asking me if I “want to join Search Party” soon, you’re going to have to form a Search Party to locate my cameras in the trash.
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Nicole (@DiamondEyez986) reported@ring bought a new ring spotlight camera and realized the lights should only come on with motion . . . I have an older one and the light never turns off? I've tried everything #help
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VAUGHAN (@VAUGHANutd) reported@ring I’m having trouble logging into my account on both the app and website. I keep getting a ‘406 Not Acceptable’ black page ONLY on the login page Please help
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Kentucky Girl (@Notwokenow) reported@AngieJandro @ring I was in my bedroom and the phone went off- there was a message saying a delivery from Amazon was left at the door AND then I check the video and there it was, the driver was putting another package down. This is AWESOME.
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unimpressive@best (@unimpressivebe1) reportedRemeber when @ring told us they could find a lost dog and all it cost was privacy? This is that on government funded steroids. People should be calling @flocksafety out as what it is - a tool of fascism and control. **** the people who work there. They are a cult.
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Timothy Royer (@Be_BereanTX) reported@therealDeFlock @ring @HomeDepot Well, if it had an automated pepper ball gun or hi flow pepper spray with it, I could see it, but the Thugs could have that thing torn down and carried away before any live security guard could get there.
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Bubbba Buffett (@DickBuffett) reportedPointing your security camera onto your neighbors property is illegal. @ring cameras are often just as bad as flock.
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Mands 🌷🌺🌻🌼🏴 (@skipper68uk) reported@ring doorbell is shite, very bad lag upto 3 minutes by then i have seen someone at door and answered it before it alerts me ! time to bin it
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Sally (@TalkWithSally) reported@ProjectChaney @ring I took mine down years ago.
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ALAN MASON 👨💻 (@Alan_nerd1) reported@kirstmichellle @ring Send me a DM for help
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Herb LeGrand (@herb_legrand) reportedWhy is it with the setup of the Ring app, there is no option for the District of Columbia in the drop down for states? Yes DC is not a state but having to select Maryland isn't correct either. @ring
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Burger (@TailgateBurgers) reportedMy @ring camera doesn't pick me up pulling into the driveway, but if someone rides a bike or walks down the road it lets me know. Technology, man.
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I find dotards! (@monkeybutte62) reported@DisrespectedThe We need to ban ALL Ring cameras! Destroy Ring cameras and be a patriot! Down with @ring
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Clayton Knight (@mrcajunjoker) reportedHey @ring so I replaced a floodlight cam and added another. I have them shared with my gf but the new cameras aren’t showing up on her phone. Her email is under shared access for both cams. Is there an easy fix for this? Or do I delete her access and add it back?
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Jessi Laurèn (@PBM_Pretty) reported@YaBoyHagg @ring I thought it was just me !!!! I hate that what if it goes down the day yall wanna bs with my damn security system it’s insane !!!!
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Robert Schloss (@RobertSchloss) reported@ldsfilmguy @ring Well that’s a very poor AI filter!!! A) 4 legs B) 1 tail C) it’s a dog!!! 🐕 Is that your dog?
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James Landrum (no relation) (@JamesRLandrum) reported@FedExHelp No I just want both drivers to arrive at the same time and throw down in front of my @ring camera
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Alexi atherton (@Alexi2088) reported@ring Thanks for the reply. The issue isn’t a lack of information, it’s that I’ve already spoken to advisers on three separate occasions and each call was terminated before my issue was resolved. I’ll send a DM, but this really shouldn’t have taken a public complaint to get assistance.
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Sabrina Bucci (@sabucci_84) reported@rominiti @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
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JATMN (@THEJATMN) reported@AskFrontier @budice0 It would be better if you actually update your website for outages!! I'm finding out on @ring neighborhood that you have a outage covering almost 5mile radius for 2hr now. And website says "no outages" for my address.
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Graydon Swedberg (@g_swedberg) reported@TheAngryCaptain @ring I've got a big hammer bro. Can fix most issues.
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𝓐𝓵𝓲 (@aliezad) reported@ring on my apple watch, the alerts usually include a snapshot from the ring cam. But randomly, there would be no picture and just the text about someone being at front door. I have been noticing this more since last couple of months. Can you look into this and fix in a future update?
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Jason tulip (@Jasont72) reported@ring your retina 2k doorbell is terrible, didn’t pick up all sorts despite changing zones and other settings, absolute garbage
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Maze (@MAZEHUD) reported@ring has got the worst customer service ever. The reviews speak for itself. Look at the X replies. Also, look into your Privacy rights you. Very concerning!!!
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Geo_Traveler (@GTCMaverick) reported@therealDeFlock @ring @HomeDepot If it’s on private property and not owned by a government entity I have less of a problem with it since it is protecting private property. If on public property and “owned” by a city, county, etc. it is a violation of my rights and shouldn’t exist.