Ring status: device issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (60%)
- Online Features (20%)
- App Crashing (10%)
- Errors (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Device Failure | 7 days ago |
 Port Orchard
|
Online Features | 30 days ago |
|
Morecambe
|
Device Failure | 2 months ago |
|
Greeley
|
Errors | 2 months ago |
|
London
|
Device Failure | 2 months ago |
|
Manchester
|
Device Failure | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
👀 🇺🇸 Casual Observer (@classicdawn) reported@ring And you're another example of why AI canNOT replace us. The support bot ends the convo without any resolution! Your customer service is the WORST!
-
Clayton Knight (@mrcajunjoker) reportedHey @ring so I replaced a floodlight cam and added another. I have them shared with my gf but the new cameras aren’t showing up on her phone. Her email is under shared access for both cams. Is there an easy fix for this? Or do I delete her access and add it back?
-
Sally (@TalkWithSally) reported@ProjectChaney @ring I took mine down years ago.
-
LastRealOneLeft (@Rivirunthecity) reported@ring if I bought ya ****** *** cameras I shouldn’t have to pay to use them. The whole subscription to **** I already paid for is so ******* old fix up of just shut ******** down.
-
Dorian Finney-Smith Muse (@DorianMuse) reported@note4note @amazon @ring Same thing happens to me all the time. Amazon needs to fix this major problem.
-
Pumblechook (@pumblechook) reported@ring Ring 4K Retinal Camera picture quality is not so great with very poor picture degradation when zooming in. I have tried different models including the POE versions. Even Ring tech support have given up. Very poor products
-
I find dotards! (@monkeybutte62) reported@DisrespectedThe We need to ban ALL Ring cameras! Destroy Ring cameras and be a patriot! Down with @ring
-
Jordan Aschwege (@derschwigg) reported@ring I've got a gen 1 doorbell and noticed it going offline recently. When I inspected it, it looks like some of the terminals are scratched and aren't making a good connection anymore. Is there any timeline for the spare parts kit coming back in stock or am I doomed to upgrade?
-
Lee Cordrey (@Leeroy64Cordrey) reported@ring you devices are terrible, how can something that has worked for so long be so difficult to reconnect. All of my stuff works and these devices will not connect and when they do they randomly disconnect. The reconnection method is a joke
-
HeIsRightAgain𝕏 (@HeIsRightAgainX) reportedThere is nothing more insufferable than ordering @ring products, having the shipment arrive without the key component, calling customer service (apparently in SE Asia)...encountering an accent so thick it's not understandable (and I've traveled to SE Asia frequently on business), and trying to resolve the issue, being told the phone number on your profile is not in their system, and the phone number on your order (same number) is not in their system, but that the order number IS, but that is still not sufficiently identifiable. Thank God I recorded the call.
-
Awake Not Woke (@awakenotwoke71) reported@ring what is going on with your app? Active subscription till next year but not showing on the app. Done all troubleshooting with the AI on your website n still not working.
-
wolf hound (@Sensei_Wolfe) reportedCar got broken into last night and ofc my @ring security camera somehow magically didn't pick anything up between 8pm and 7am, not a single notification or anything. Most useless and expensive security device ever created. Do not buy. If you have it, get rid of it.
-
Dan Johnson (@DanJohnsonAB) reported@ring was a mistake. It demands a signin and password constantly and doesn't n recognize me, and when I ask for help, I can only get no-reply, notifications.ring.
-
Robert Schloss (@RobertSchloss) reported@ldsfilmguy @ring Well that’s a very poor AI filter!!! A) 4 legs B) 1 tail C) it’s a dog!!! 🐕 Is that your dog?
-
Ansky (@runanskyrun) reported@ring I have a strong connection, but one camera is frequently going offline
-
Harvey Fawkes (@HarveyFawkes) reported@WyzeCam If you ever partner with Flock, Palantir, or Law Enforcement the way @ring and @amazon do, I will cancel my **** and physically destroy all 12 of my cameras and find a new option. I need your commitment that you wont give in to this bullshit dragnet.
-
PaparazziKee 💋♏️☕️🌺 (@mzzonekeke) reportedWhat is going on with @ring y’all need to fix the sh!t ..
-
SilkyMule (@silkymule11) reported**** you @ring and your stupid *** products
-
Sabrina Bucci (@sabucci_84) reported@eddy_3y4 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
-
Sabrina Bucci (@sabucci_84) reported@drjeanne09 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
-
D (@thrillingd) reported@end3of6days9 @ring Recently alerted me of a missing small dog, then pops up a recent clip of me in my backyard with my dog saying this could be the missing dog… not cool at all and I did not sign up for AI learning with my own cameras. How do I disable this ****?
-
jimbo (@jimbojames1) reported@ring nothing to bring, your product is trash.
-
Kristy Moore (@KristyM03508044) reported@ring is there a way to speak to a human? I need help!
-
Sabrina Bucci (@sabucci_84) reported@rominiti @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
-
Pumblechook (@pumblechook) reported@ring Your 4K POE Retinal Camera picture quality is not so great with very poor picture degradation when zooming in. Why did you bother releasing the 2K Cameras?
-
Maze (@MAZEHUD) reported@ring THE VIDEO DOORBELL DEVICE IS UNRELIABLE, regularly missing recordings and going offline. Despite paying for Ring Protect Solo subscription, weeks of troubleshooting & contact with support have failed to resolve the issue. Ring also makes it difficult to escalate complaints!
-
j (@callmemurnz) reported@ring What are u not understanding…… the post code I put to make my order is not working on the tracking Royal Mail up. There must be a mix up on YOUR end or Royal Mail. Am I speaking Chinese?
-
Maze (@MAZEHUD) reported@ring failed to resolve the problem with my device and ignored my attempts to contact them through their available support channels. As a result, I pursued my statutory consumer rights through the retailer, which ultimately led to a full refund. I encourage you to do the same!
-
FACELESS SHEIN INFLUENCER (@sheininfluencer) reported@ring TERRIBLE SERVICE, SEND MY ORDER!!!
-
BetweenTheLines (@visionfaded22) reported@ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.