Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 12/08/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (29%)

    Online Features (29%)

  2. Device Failure (20%)

    Device Failure (20%)

  3. Sign in (19%)

    Sign in (19%)

  4. App Crashing (14%)

    App Crashing (14%)

  5. Errors (10%)

    Errors (10%)

  6. Website Down (8%)

    Website Down (8%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SwitzerlandZürich Sign in
SwitzerlandZürich Online Features
United StatesChicago Sign in
United StatesCharlotte Device Failure
United KingdomManchester Device Failure
United StatesLaurelton Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • dntchase Dntchase_Replace (@dntchase) reported

    @ring How about you provide a telephone number where I can actually speak to someone? I tried the messaging & it doesn’t help.

  • awlookatutrying Ꭺ ᎶᎥᏒᏞ hᎪs ᏁᎾ ᏁᎪmᎬ (@awlookatutrying) reported

    @ring OMG how long does it take to fix the outdoor siren design problem??? Make it red and round. BAM! FIXED! UGH.

  • Madfrog01 Steffan (@Madfrog01) reported

    @ring are there a known issue? My devices and thumbnails aren't working

  • TylerTomasino Tyler Tomasino (@TylerTomasino) reported

    @ring I don’t have access to the Authenticator app I used to have to log in. Ring is logged out on all devices now. How can I login with MFA without access to the Authenticator app?

  • jaxrhapsody Jax Lazzo Rhapsody (@jaxrhapsody) reported

    @HardlyTimes @2PupsMommy @ring Actually I live in an apartment complex of 60 buildings, mine is just an exterior building and street facing apartment. The vacant lot was warehouses they tore down five years ago across the street. It's just a doorbell. No clue how you got that idea on my home issue.

  • Jd95975184 Jd (@Jd95975184) reported

    @ring a nightmare, trying to change my phone number on my account as have new phone, it wants me to verify on old phone, through a number i no longer have, phoned customer service they send link to my email i click it give access but wont change number as im not home to ring bell

  • jeanphi86489282 jean phil (@jeanphi86489282) reported

    @ring Unless like in France you are using GLS for delivering. The worst campagny. Impossible to get my parcel in time ! I wanted the to cancel my order apparently impossible without having first received the parcel … not possible to refuse the delivery French ring support said ! :(

  • Yoni67Yoni YYN (@Yoni67Yoni) reported

    @ring Just a terrible product experience. Tracks every single car that drives by on my block and triggers every 30 seconds to record however when someone walks up to my door it completely ignores. What kind of security is this. If anyone knows of a better product I’m done w/Ring

  • RobotMovies Teddy Ballgame (@RobotMovies) reported

    @ring Our chime quit working and we cannot make it connect. I tried the reconnect in the app, but the chime does not light up at all. Please help.

  • BretHoovler Bret Hoovler (@BretHoovler) reported

    @ring why won’t my chimes connect??? I’ve followed every update, tip, and trick. I even went out and bought a new ring doorbell!!!! I have two chimes that refuse to connect!!! Please help!

  • atlantachuck Atlanta Chuck (@atlantachuck) reported

    @ring Still no help from Ring filed a Better Business Complaint!! Sad 😞 company sad costumer service avoid the Ring !!!

  • bmstinton93 Ben Stinton (@bmstinton93) reported

    @ring hoping you can help, my doorbell is constantly showing poor WiFi signal and therefore not taking screenshots every hour and possibly not capturing all motion. I've done multiple speed tests in the same location at 150mb/s and can't move the router any closer?

  • harleyquinn5211 Harleyquinn5210 (@harleyquinn5211) reported

    @ring why am I having trouble connecting to my ring it has been going on for 2 days now

  • wired2thebrink Alan (@wired2thebrink) reported

    @ring Have done no reply again. Doorbell is critical as disabled use. Your forums have countless reports of dead hardwire systems dying magically after subscriptions elapse or your broken firmware updates.

  • Lord_Fishbait michael (@Lord_Fishbait) reported

    @ring It’s the service you provided, doesn’t matter what you “strive” for. You refused to help you customer, and made it difficult for me to be a good neighbor. Told me to “call the cops”. All your company had to do was take my info and pass it on to your customer. You refused. Bad job

  • YesthatsAAA Who, me? (@YesthatsAAA) reported

    @ring I have been having some much trouble with my ring alarm going offline every damn day

  • missmelodyyyyy Melody (@missmelodyyyyy) reported

    @ring I heard y’all’s systems can get hacked and y’all don’t do anything to resolve the issue? People hacking to see children’s or babies rooms?

  • jaxrhapsody Jax Lazzo Rhapsody (@jaxrhapsody) reported

    @HardlyTimes @2PupsMommy @ring ******** are you talking about? It's just a doorbell, I'm not spying on anybody, I don't even pay for the services.

  • BruceHalperin Bruce Halperin (@BruceHalperin) reported

    @ring I’ve noticed a bug in the Ring iOS app where sometimes the live view from tapping on a doorbell notification does not show the door controls for my Ring Access Controller Pro. To open the door I have to first exit live view, which isn’t great. Is this a known issue?

  • Gilastrud01 Jennifer Michel (@Gilastrud01) reported

    @ring This is the worst security system ever invented. I’m away from home on a business trip, and there was an outage in my area, and 2/4 cameras don’t work. Customer Service said, I need to MANUALLY reboot my OFFLINE cameras! 😡

  • KMS1974 Karen Shale (@KMS1974) reported

    @ring At approx 6.30am this morning we had someone come to our porch, remove an item and drive off in his van. The doorbell picked up nothing, yet it detected every fox that even ran across the road. The consept of Ring is great, the reality is terrible. #wouldneverrecommend

  • Lord_Fishbait michael (@Lord_Fishbait) reported

    @ring The alarm is bullshit: zero support from the company. Someone stole one from my neighbor, threw the unit in my yard, and when I called ring to try to provide my info so they could return it they refused to help. Don’t buy this product

  • atlantachuck Atlanta Chuck (@atlantachuck) reported

    @ring Still no help from Ring filed a Better Business Complaint!! Sad 😞 company sad costumer service avoid the Ring !!!

  • Lord_Fishbait michael (@Lord_Fishbait) reported

    @ring Still no response or help from this company. Absolute trash.

  • markwhalley78 Mark (@markwhalley78) reported

    @ring looks like your services have just gone down, can’t log in to the app any more or connect to any of my cameras. Started about 10 minutes ago

  • kc_miller Casey Miller (@kc_miller) reported

    @ring seems to be an issue with streaming on iOS 15.4 from the stick up cam.

  • xurswheelbarr0w 870621345 (@xurswheelbarr0w) reported

    @SimpliSafe Did not get the right discount on my order due to getting off vpn/website changed. Support denied the option to fix it and would not cancel. System hasn’t even shipped and I already got a return label. Please work on customer service. Guess I’ll go with @ring now.

  • patriot_melissa Conservative Melissa (@patriot_melissa) reported

    @travthis @ring Same. They work like garbage. Twice it sent false calls to the police. Not fun to have guns out police confront you in your own home. The camera doesn’t work right or the speakers

  • amys_bus_ticket @amys_bus_ticket 🌊#PaperBallots (@amys_bus_ticket) reported

    @ring All info has been provided to #RING, already. Including a screenshot. This proves #RING not read customers' tweets, complaints or suggestions. It does not require a DM (as much as @Ring would like to get it off the public timeline view). Do the work. Fix your product.

  • Atmozfears atmozfears (@Atmozfears) reported

    nerdquestion> why ******** is the @ring app for Windows so ******* *** (disconnects after every 5 minutes) and why can't I rsmp or rtsp into the cameras? even with the subscription to save videos, the versatility of these 'security cameras' is absolute ***