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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| Elk Grove Village |
Website Down | |
| Somis |
App Crashing | |
 Manchester |
Online Features | |
| Gloucester |
Sign in | |
| Bognor Regis |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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✨🌺Madame Feminist Pickmesha🌺✨
(@MadameFP) reported
@ring please update your iPhone app! I haven’t been able to view ANY security videos on my iPhone 14 pro. Had to delete the app & now its refusing to let me login in WTF
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Jim Hanson
(@JimAtTheRez) reported
@ring I need some help with 2 of my ring devices not picking up movement quickly.
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edgy house husband
(@EdgyInAnApron) reported
@heybleach69420 @ring in the book big brother was the villain because you were forced to have surveillance devices in your house that watch you all the time and if you refused you would be killed. the problem wasn't the surveillance it was the forcing part. if it was voluntary there'd be no book
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InternetMexican
(@InternetMexican) reported
Caved and bought a @ring camera. Kinda thankful I did, some random just came to my door saying a bunch of lewd **** and acting ******* weird. Got him to back ******** off my door right ******* quick.
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Alan Cox
(@coxy731) reported
@ring is there a connection issue at the moment ???? Ring app says doorbell and 2 chimes are offline, but when doorbell is pressed my Alexa still tells me there so someone at the door
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🎃 Sρσσƙყ Dαɾƙ Aɳƚιϝα Bʅҽαƈԋ 🎃
(@heybleach69420) reported
@EdgyInAnApron @ring The problem is the surveillance part. Especially when you don't buy the product but someone in your neighborhood does because at that point you are being filmed without consent.
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GeneralTsoLit
(@Tso_Lit) reported
@ring your phone support is ******* useless... I called already. Said I need physical access to a device. I'm trying to pull footage for my parents who are an hour away from me. Camera's are mounted 14ft in the air... HOW ******** DO YOU THINK I HAVE PHYSICAL ACCESS???
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Kit Cosper
(@Kit_Cosper) reported
@ring Apparently "We'd like to look into this for you." doesn't carry any implication of solving the actual problem. Not only are you NOT helping, you're wasting my time while not helping. Now doubling-down on not purchasing, to the point that I'm actively working to return product.
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David L B
(@dlb703) reported
I'm so damn mad I wasted over $500 on this POS @RING system. Every damn day I have to try to get it to reconnect to the wifi. Tonight it just won't. I give up. Trash.
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Kit Cosper
(@Kit_Cosper) reported
@ring - Just as I expected. "Send us a DM" turns in to "Sorry, our process is broken and you're screwed." followed by silence. You're just like everyone else - incapable of addressing tough issues or owning up to your shortcomings.
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Kevin Mitnick
(@Mitnicktech011) reported
@josuckph @ring I can help retrieve your account back.
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AllYouCanEat
(@GitMeDat) reported
@ring 2019? Ring has been working "perfectly" with my VPN a few weeks ago! Why am I now required to dumb down my security?
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Wooly☮️
(@carefreeWooly12) reported
@ring Bring back ring rapid, your app is too slow
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JohnReinhart
(@Biblio_Baggins) reported
@ring nothing under account management regarding payment. Can’t update payment & can’t connect via phone Help!
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Sbengu
(@bngus_s) reported
@ring is there a glitch at the moment? I'm getting 2 notifications for 1 event and it's getting quite annoying.
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ButchC
(@ButchCrnobrnja) reported
@ring I've been through this with your tech support numerous times. There is no option for stopping motion detection during the day. Own up to it and fix it already. #TerribleCustomerSupport
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Maria Giovanna
(@mariagiova12) reported
@ring I can no longer hear sound on my indoor cam, both while using the microphone and siren, I’ve done all possible troubleshooting and it hasn’t fixed the issue, the cam is only 3 months old and has worked fine until now - help!
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Devanshi
(@DevanshiDraws) reported
@ring Thanks for the response! I was unable to locate the Ring Skill in @amazonIN Alexa app in India, any help on how to connect the echo dot and echo show?
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ButchC
(@ButchCrnobrnja) reported
@ring - Why can't I stop my solar pathlights from detecting motion DURING THE DAY? Tell your developers to fix this simple issue. NOBODY needs their pathlights turning on during the day!
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Bal 🏴🇮🇳🇨🇦🇰🇪🇬🇧
(@iluvcricket2) reported
So over an hour to set up brand new @ring chime - not working. Been on the hour to customer support for an hour. Now demanding I send a proof of purchase to prove I bought it. Sent Amazon screen shot - really poor customer service and process is too slow
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Wooly☮️
(@carefreeWooly12) reported
Getting rid of Ring Rapid was the worst thing @ring could have done. The app isn’t half as good as the old rapid app. Takes too long to check on your live feed and notifications.
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Oli Mortimer
(@olimortimer) reported
@ring This is a complete different issue. One issue after another.
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ArthurRyder✌🏽
(@ArthurRyder) reported
What is going on with my doorbell @ring it just keeps going offline it’s driving me CRAZY
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edgy house husband
(@EdgyInAnApron) reported
@heybleach69420 @ring by buying them and installing them you are consenting to them selling access to the footage to the police. also they don't sell access they literally just give it away but that is a process people consent to by signing their user agreement. it's bad but not forced
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Nena
(@NenaKaylyn) reported
@ring your customer support is ****. How have they sent me 3 incorrect devices but won’t offer a refund??
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Dolceprincipe cashapp DolcePrincipe
(@dolceprincipe) reported
@ring It’s huge problem yes and since got this new floodlights cameras it’s been disaster nothing works
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StewartB
(@camcanary) reported
My @ring doorbell is now reporting it’s all offline all the time even though it’s less than 5 metres away from the chime pro, which itself is fine. If I ring the bell it comes back online for a few minutes and then drops again. Driving me nuts!
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Juan Carlos Ávila
(@Mayor_Avila) reported
Piece of **** @ring records every ******* thing but my 96 year old mother walking out the ******* door by herself #ringsucks
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Nena
(@NenaKaylyn) reported
@ring your customer service is ****. How have they sent me 3 incorrect devices and won’t offer any type of refund??? After waiting a month
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PenguinMania666
(@Mania666Pengui) reported
Hi @ring before you tell me to dm I already have - just wanted to notify you how bad your expedited service team are - telling me I am paying for a ring protect plan yet this morning I have woken up to a message saying no recordings are available because I have lost my plan