Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (34%)
- Online Features (25%)
- Errors (14%)
- Website Down (10%)
- Sign in (8%)
- App Crashing (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Online Features | 3 days ago |
 New York City
|
Website Down | 4 days ago |
|
Richardson
|
Online Features | 4 days ago |
|
Savannah
|
Device Failure | 8 days ago |
 Vienna
|
Online Features | 8 days ago |
 City of London
|
Device Failure | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Beth (@ConeyFerg) reported@YNB @SuckaFreeZone3 @ring Yes!! People who steal necessities, like kid's medicine, are way more stealthy. I'll find empty packaging on the shelf. The only people I've seen ACTIVELY stealing are white women slowly going up & down each aisle, taking random items.
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Mama needs a margarita (@cunextmommy) reported@ring thanks for the horrific customer service only using generative AI- I have a dog who was hit by a car and my acct is not permitting me to post. Your AI can’t help fixing my acct or get a human so I can post to help this dog find its owner. If this dog passes- it’s on you.
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Recovering Republican (@DannyByersII) reported@ring I'm sick of my phone blowing up because folks are using "Neighbors" as if it was Twitter. There needs to be a setting to disable all of these non-safety related messages. I don't care if someone is driving down the highway and wants to know if there is gas at the next exit
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mostdope97.eth (@mostdope97_eth) reported@grok @ring @ring is STRICT. **** yall
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Zygi (@ZygiBajor) reportedIs anyone else’s @ring app not working in the UK? Keeps saying there’s no connection available
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Jeff (@bike_ja) reported@ring your ios app has become so bloated and slow that it's made the doorbell cam worthless. I don't need sales pitches in the app. I need it to work.
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Josh Underwood (@Thejcunderwood) reported@Ask_Spectrum @ring Can one of you please help me? I’ve had a working Ring doorbell for a while. I just got a new Spectrum router. Every device connected to the new router immediately (network named the same) except the doorbell. I’ve spent at least 4 hours on the phone with you two. Ring says the firewall needs to be lowered. Spectrum says they can’t adjust it. My old router had to have only WPA2 selected and I’m told this can’t be done with this router. Basically now Spectrum said “Talk to Ring and let them know that you can’t get a dedicated 2.4 network or control the security” and Ring said “Adjust the security or get a new doorbell”. Can someone please help? Give me a list of compatible doorbells with Spectrum or doorbells that Ring makes that will connect if you can’t isolate the security setting.
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👽 (@nsc126) reported@ring I’m trying to get an update on a pre-order placed in Jan for a KIDDE Smart Smoke & Carbon Monoxide Alarm that was supposed to ship 2/25. I’ve called in and tried the chat option and am getting nowhere. Can you please help? This was not cheap! I’d like the order shipped.
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Renee Brown (@naybrown86) reported@ring As a security business is really weird that I cannot reconnect my cameras to wifi when I am not home. Thats when I most care my cameras are online. To fix I have to share my login information with a friend willing to go to my house. Awful security design.
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Scotty J (@Its34Again) reportedDay 18 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.
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Chromedome21 (@chromedome21) reported@ring Your link to DM will not let me DM you so I cannot send screenshot of health page. Below is the problem I am having.. Ring doorbell just recording static/white noise on recordings and live view. Done everything required to check settings, rebooted (+hard reset) doorbell.
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Big_Ticket (@Big_Ticket) reported@ring Then I was told I had not paid. Sent screenshot (don't know why @ring couldn't see I paid?) showing I paid. Then I was told I didn't have the plan showing on the @ring payment history. Then I had to hold multiple times for CS to talk to a supervisor. All seems to boil down to...
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yvette nicole brown (@YNB) reported@tesleen2025 @davidma77507034 @ring White folk is not a slur or used in a pejorative way. Folks or folk is the same as people. I use it interchangeably depending on my mood. Adding the qualifier “white” is no different then saying “Black” before the word. It isn’t code for bad behavior or bad people.
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My World, My Way (@stamf0rd) reported@ttb_backagain @ring Try giving Amazon a nudge, might help, nothing to lose.
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David (@DVA1D23) reported@RhysSullivan I want to get rid of our @ring POS products so bad
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Nakatomi2010 (@nakatomi2010) reported@ring I need you to understand that the reason I haven't signed up for the AI plan isn't because I haven't tried it, but rather because I am tired of subscription cost increases. I appreciate the trial, but you're asking for too much money. That's the problem.
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Sheree (@sheznic) reported@ring Why did you sell footage from my doorbell to @progressive insurance so they could show my neighbors they have prior damage to a vehicle? Ring is trash and I’m getting rid of today.
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Philip Jones (@philjonestri) reported@ring Just had an hour of my life wasted. Both Chat and Phone Customer Support couldn’t help. All they kept telling me to do was all the things I already tried. I am a literate person. I can follow instructions but when they don’t work I need your help … didn’t get any!
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Jack Rabbit (@Jack_Blast194) reported@ring because your software notices trigger words and will automatically delete the post. I posted about a homeless guy walking in a park near a playground and you deleted the post. No profanity at all. Just a warning to my neighbors and your system deleted it. **** you.
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d madsen (@davidma77507034) reported@YNB @ring Further, I don’t care who it is. Do not generalize about other ethnic groups. It usually turns out bad unless you’re a comedian.
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Colin Campion (@ColinCampion) reported@Hurrikeen @ring I had this issue last year. They replaced my cameras 2 in in the end it was an algorithm change at the ring end. It was all good up until a few weeks ago and not mine is picking up cars too. Needs sorting out
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d madsen (@davidma77507034) reported@YNB @ring Let me help people out, —-that white folks steal so casually. They're brazen in how chill they are about committing crime. Is it because they can do it so often and easily in life with little or no consequence? This does not help, IN ANY WAY, the FIGHT against hatred and bigotry
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Robert WR (@opngate) reportedThey’ve been trying to shove Ai down our throats for years now. Look at the @ring Super Bowl ad. We should resist Ai as much as possible
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Scotty J (@Its34Again) reportedDay 19 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.
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Test (@senti_test) reported@AmazonRing @ring Hi there. My Ring doorbell battery dropped to 12%, and when I plugged it in to charge, it didn’t start charging. It’s currently displaying a solid white light. Can you help me troubleshoot this?
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Ranting101 (@Yatusab3ss) reportedDear @ring how can I verify my phone and computer after changing the password if I can’t log in and create a code? If I’ve only logged in from my phone and it keeps saying I need to regenerate a code that it’s not giving me through email. HELP!!!!
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Shukkz (@ShukkiieCookiie) reported@ring can someone please help me reconnect my grandpas devices. They randomly went out and now how connect
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Paul H (@PaulHurst86) reported@ring I’m needing help, I’ve tried your chat support which didn’t help me, I’ve tried your customer contact number which didn’t help me due to it all being AI
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Matt Martin (@MattMartinIvy) reported@ring I have one of your ring alarms, whenever we lose power the system Never resets to the network, You have to do a reset. Surely this known glitch can be fixed. What if I was away and had power cut: the when would go offline until I got back. That goes against the whole idea
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The New Release Guy (@moviesplusgames) reportedI'm pretty sure someone at @Ring is telling people what's going on with my camera footage or some other ****. Sure seems like it. Maybe get a different company. Nobody knows certain **** about my cams but me, but the neighbors sure seem to. And when I'd make complaints, the Ring outreach team or whatever it's called would constantly try to contact me and their reps would all have obviously black names, and my neighbors are black, so... Not hard to fathom in this age, especially when employees got caught looking at video (and this was before that story broke. I've had Ring for years now).