Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 12/03/2025 16:30

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (29%)

    Online Features (29%)

  2. Device Failure (20%)

    Device Failure (20%)

  3. Sign in (19%)

    Sign in (19%)

  4. App Crashing (15%)

    App Crashing (15%)

  5. Errors (10%)

    Errors (10%)

  6. Website Down (7%)

    Website Down (7%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Online Features
United StatesNew York City Device Failure
United StatesCommack Device Failure
United KingdomKingston upon Hull Device Failure
United StatesChicago Device Failure
United StatesCrystal Lake Online Features
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Craig74Nov Ray Von (@Craig74Nov) reported

    @ring whenever i try to watch live video for my Ring security camera, via your website, it won't connect... Any idea how to fix this ? This is on my PC, But on my Phone its fine.

  • polakoff David Polakoff (@polakoff) reported

    Hey @ring, is this some kind of sick joke? Wanted to install the app on my wife’s phone. Couldn’t remember PW so reset it. Tried to sign in and said I needed a code emailed to me. Email said device wasn’t recognized so I had to login from a recognized device.

  • Data_nz Data-nz (@Data_nz) reported

    @ring when will you fix your app?

  • manwithasandy Adam (@manwithasandy) reported

    I wonder what @ring does when someone is in real trouble

  • arealFredGarvin J (@arealFredGarvin) reported

    @ring basically rocket science to setup my new phone on this doorbell. You guys have 37 steps i have to complete to do this. Wtf did i just get myself into here. Why cant i just log in and verify this is way too much security

  • davidhuey David Huey (@davidhuey) reported

    @AnandThaker @ring I had the worst issues with my ring devices… replaced with Google

  • libranotion Tilting Scales (@libranotion) reported

    @ring All you do is tell me to call which I have done, and you weren’t able to help me. I will be filing a credit card dispute next since you can’t provide a direct line to someone able to actually help.

  • Sep8001 KP (@Sep8001) reported

    @ring Morning, Sorry need some help please. I must have changed a setting for one of my camera, and now when I click on the image from my dashboard it takes me straight to live view as opposed to the settings. How do I revert back please? Thank you

  • dr_mabeuse drMabeuse (@dr_mabeuse) reported

    @EthanBearman @Maltomash @ring It's just some techny glitch and nothing at all spooky or special. Our fascination with and addiction to mushy-headed supernatural bullshit is one of the main things that led to QAnon and conspiracy crap and really has to stop.

  • polakoff David Polakoff (@polakoff) reported

    Since I was already using @ring on my phone I tried to login from my phone. I get the same problem. Tried from a desktop where it asks me to verify photos to prove I’m human, then tells me my session is timed out. 45 minute phone wait. Literally no way to get a code.

  • testastretta richard (@testastretta) reported

    @ring When are you going to turn off this annoying GeoFence marketing? I said no thanks, it keeps nagging me to enable it permanently. Instruct your developers (marketing) it's none of your damn business. Fix. The. Bug. #Security #Privacy

  • PamelaMEYERSCA1 PMC (@PamelaMEYERSCA1) reported

    @EthanBearman @ring Glitch in the matrix?

  • katpfeifle Kat Pfeifle 🐈🐈‍⬛🐈🐈‍⬛ (@katpfeifle) reported

    @ring OMFG! Sent 400$ in merch back as instructed by CS. Only received 40.00 refund. CS is in a foreign country who cannot understand tge problem. Called 5 times. Last call 45 minutes Rep hung up on me

  • tim_maliyil Tim Maliyil (@tim_maliyil) reported

    @EthanBearman @ring There’s a glitch in the Matrix.

  • rockinaftermidn donna johnson (@rockinaftermidn) reported

    @ring a company that is not customer oriented, they don’t help with issues, instead they say connect with the ring community when they’re the one who should assist with your issue, since they’re the maker of the product

  • nblovie Jeff Otton (@nblovie) reported from Waterlooville, England

    @ring I’m trying to set up a new account- I’m not receiving the verification email. Is there a problem with your end?

  • LeadPog POG (@LeadPog) reported

    @ring you all need to get yourselves in check. Consistently denying my video uploads based on what YOU think is going on. Im ready to find a better service. Worst customer service experience next to @doordash.

  • cmangiardi Charlie Mangiardi (@cmangiardi) reported

    @ring why am I not able to add a second device to a basic protect basic plan? I don't want to upgrade to a plus plan with only 2 devices but am not being given any other option. Your help article doesn't reflect the current UI.

  • ClimaxPragmatic Shadetree Mechanic (@ClimaxPragmatic) reported

    @EthanBearman @ring Time stamp is broken

  • kategleem Katie Gleeson (@kategleem) reported

    @Crampo09 @ring Ours is all offline too!

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary is the worst. Their servers are laggy. Their support sucks. They dont care. @Ring

  • rickistheone rick_rico (@rickistheone) reported

    @tannernovlan @ring Steffy and Finn need to have tasers handy. It's not a bad idea.🤔 #BoldandBeautiful

  • katpfeifle Kat Pfeifle 🐈🐈‍⬛🐈🐈‍⬛ (@katpfeifle) reported

    @ring @ring OMFG! Sent 400$ in merch back as instructed by CS. Only received 40.00 refund. CS is in a foreign country who cannot understand the problem. Called 5 times. Last call 45 minutes Rep hung up on me.

  • paulwrblanchard Paul Blanchard (@paulwrblanchard) reported

    I think the @ring tech is really good. But I would advise against buying their products as their customer “service” is the worst in the sector - patronising, ignoring your feedback, and even ignore your actual questions. It’s probably a bot.

  • incrazilysane Mike Anthony (@incrazilysane) reported from Coldwater, New York

    @ring seems a little preposterous that I have call customer service because I had to replace a damaged phone and now I can't log in to my Ring account on my new one without the old one (which is broken and useless). I get the security aspect but this goes beyond inconvenient.

  • TylerWh73067574 Tyler Whitney (@TylerWh73067574) reported

    @ring I've has to completely turn off all notifications because this cam that says it's working 100% correctly won't stop giving me fales erroneous alerts. What good is a security cam that cries wolf OVER AND OVER AND OVER. ANSWER: It's uselessdon't have this problem w/ Nest cams

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    In two exact same locations, same Wi-Fi network, Ring outperformed @Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • Ky13jns Kyle Jones (@Ky13jns) reported

    @ring hi my ring doorbell isn't connecting its keeps saying there seems to be a problem with my Internet connection but there is no problem with my Internet? Uk

  • Crampo09 Alex Crampton (@Crampo09) reported

    @ring is there still known issues? Doorbell offline. Try to re-setup and won’t finish. Using iOS app.

  • ctopher06 Chris Lane (@ctopher06) reported

    @WyzeCam your products are garbage and your customer support is even worse!! @ring you've gained a new customer!