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Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 54% Device Failure (54%)
  • 18% Online Features (18%)
  • 11% Sign in (11%)
  • 7% App Crashing (7%)
  • 7% Website Down (7%)
  • 4% Errors (4%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Morecambe Device Failure 18 days ago
Greeley Errors 28 days ago
London Device Failure 30 days ago
Manchester Device Failure 1 month ago
Romeoville Device Failure 1 month ago
Garland Device Failure 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 16 of asking .@ring to address the iOS widget issue and despite all the promises NOTHING has been done. They just don’t care, do they!

  • YolandaNYCDiva
    Yolanda Olivia Byrd (@YolandaNYCDiva) reported

    Most times I attempt to view my @ring Safety Cameras I get error messages cause the robbery rings that Friended me are viewing & ILLEGALLY INVADING MY PRIVACY Even with Small Children in PLAIN VIEW being Normal. YES These are SUPER SUPER UNDERGROUND CREEPS & PREDATORS. Read dockets Complaints & Proof in Union County NJ

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 25 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care about customers, do they!?

  • moviesplusgames
    The New Release Guy (@moviesplusgames) reported

    I'm pretty sure someone at @Ring is telling people what's going on with my camera footage or some other ****. Sure seems like it. Maybe get a different company. Nobody knows certain **** about my cams but me, but the neighbors sure seem to.

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @missmommymolly Just busted my sister birthing a girthy **** on my doorstep at 3.17am @ring can I send you footage to verify the size & perpetrator?

  • skipper68uk
    Mands 🌷🌺🌻🌼🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@skipper68uk) reported

    @ring doorbell is shite, very bad lag upto 3 minutes by then i have seen someone at door and answered it before it alerts me ! time to bin it

  • waynefullam
    FULLΛM (@waynefullam) reported

    @Ring the fact that I was able to seamlessly resume a support chat I started yesterday, with the new agent already having full context of the previous conversation, is a really elegant system. They had the issue resolved in under 5 minutes once I was on-site with the hardware. More companies need to do this.

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 21 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?

  • Leeroy64Cordrey
    Lee Cordrey (@Leeroy64Cordrey) reported

    @ring you devices are terrible, how can something that has worked for so long be so difficult to reconnect. All of my stuff works and these devices will not connect and when they do they randomly disconnect. The reconnection method is a joke

  • classicdawn
    👀 🇺🇸 Casual Observer (@classicdawn) reported

    @ring And you're another example of why AI canNOT replace us. The support bot ends the convo without any resolution! Your customer service is the WORST!

  • Michael07369542
    Words of Wiz Dumb (@Michael07369542) reported

    WTF @amazon Keep pushing back and pushing back delivery on a simple @ring doorbell. As I said @Lowes had them IN STOCK AT SAME PRICE AND SCAM "PRIME DAYS"!!

  • achskomara
    Dr. Kevin O'Mara (@achskomara) reported

    @ring help!

  • PaulHurst86
    Paul H (@PaulHurst86) reported

    @ring I’m needing help, I’ve tried your chat support which didn’t help me, I’ve tried your customer contact number which didn’t help me due to it all being AI

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @DailyMail I caught my neighbour on @ring doing a girthy **** on our doorstep & when I confronted her about it she told me they were warm biscuits we could all eat! Same, same but different!

  • logosteel
    logan (@logosteel) reported

    Hey @ring ! On the old doorbell 2, it seems the UV screen has cracked and fallen off. Photos and videos are serviceable, but bad. Any support on this issue?

  • vc__backed
    Startup Academy (@vc__backed) reported

    The story of Ring and Jamie Siminoff is one of the best examples of waiting for the right moment. Jamie was able to sell Ring for $1.2 billion to Amazon, but first he had to turn down an offer from Shark Tank. "Kevin O'Leary gives me this offer, which was it just going to bankrupt the business. It was like royalties and all this stuff. Like we needed to build something bigger." - @ring Founder, @JamieSiminoff on @The_RoomPodcast

  • sabucci_84
    Sabrina Bucci (@sabucci_84) reported

    @rominiti @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

  • tobymedia
    Toby Benson (@tobymedia) reported

    Amazing how a multi-million dollar company like @ring can have such terrible UX in their app/website that it doesn’t let you subscribe to their pro package… like I’m trying to give you money & you’re not letting me - crazy! This page opens whenever I click to upgrade and it’s a dead page with info about the plan… and says “plans can’t be managed in the ring app” and there’s nowhere to click!! Madness.

  • RiderWriterSW
    RiderWriter (@RiderWriterSW) reported

    @ring is absolutely worthless. Worst apps, no ability to contact a human. #fail

  • Alan_nerd1
    ALAN MASON 👨‍💻 (@Alan_nerd1) reported

    @kirstmichellle @ring Send me a DM for help

  • SaltyRiverWater
    Nanabozho (@SaltyRiverWater) reported

    Man, @USPS has a serious problem. I mailed a sealed box of cards back in April. Box was never scanned so I opened up a Missing Mail Search. Yesterday, after 6 weeks, I get a notification that it was delivered. Reached out to the buyer and let him know. Buyer provided @ring video showing that no delivery was made. @USPS where did this package end up?

  • ihthrs33
    Adam Wells (@ihthrs33) reported

    @ring THE WORST SERVICE EVER> DO NOT BUY THIS PRODUCT IS ABSOLUTE TRASH

  • The_other_Yash
    Yashvardhan Goenka 🇮🇳 (@The_other_Yash) reported

    @ring Hi Ring Support Team, I am writing to request urgent assistance with my Ring account. I have been completely locked out and am unable to log in despite multiple attempts over several days. Here is a detailed summary of the issue: (CHECK DM. I've mentioned the issue.)

  • mostdope97_eth
    mostdope97.eth (@mostdope97_eth) reported

    @grok @ring @ring is STRICT. **** yall

  • MattMartinIvy
    Matt Martin (@MattMartinIvy) reported

    @ring I have one of your ring alarms, whenever we lose power the system Never resets to the network, You have to do a reset. Surely this known glitch can be fixed. What if I was away and had power cut: the when would go offline until I got back. That goes against the whole idea

  • monkeybutte62
    I find dotards! (@monkeybutte62) reported

    @DisrespectedThe We need to ban ALL Ring cameras! Destroy Ring cameras and be a patriot! Down with @ring

  • Strewth10
    Strewth ❤️🤍🖤 (@Strewth10) reported

    @ring Hi Australian here. You’re advertising here. Bad idea. We know you. Zero chance of installing your spyware here. And if I see a friend with your stuff I’ll tell them what you do.

  • lisadolgos
    GOPmom (@lisadolgos) reported

    @ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.

  • CrackShotPlays
    cracku ♡ (@CrackShotPlays) reported

    @BoneKnightmare @ring scared for the woman he is searching for wtf???

  • ScarlettShaw
    Scarlett Shaw (@ScarlettShaw) reported

    brought the new @Ring 2K battery dorrbell to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring