Ring status: device issues and outage reports
No problems detected
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (50%)
- Online Features (17%)
- Website Down (17%)
- Errors (17%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Website Down | 7 days ago |
 Addlestone
|
Device Failure | 10 days ago |
|
Newham
|
Device Failure | 1 month ago |
 Port Orchard
|
Online Features | 2 months ago |
|
Morecambe
|
Device Failure | 3 months ago |
|
Greeley
|
Errors | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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LastRealOneLeft (@Rivirunthecity) reported@ring add the fact that my front door bell cam won’t even ******* load but the other 2 will what makes you think I should pay to watch my cameras like I actually want to know where ******** you think you have the right
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MaryWV (@MaryWVwv) reported@amazon @ring Why? Why in trying to get help did I receive 2 people that did not understand ENGLISH!
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Chris Andrews (@crandrews631) reported@ring you have the worst logistics department out there. I placed an order on 7/22 with an arrives by 7/28 and nothing. I wait on hold to be told hopefully by 8/10 but no guarantee yet I can order it today on your site and it says “Arrives 8/8” and no one is willing to do ****!
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Jeremiah (@TotalRecall9) reported@amazon @ring I'd say it's staged because.. 1) It's not hot as hell. 2) He's not rushing around on an overburdened route. 3) He has time enough to fix the flag but not a couple of seconds to walk on the sidewalk? Amazon posts this, but they treat their delivery drivers like expendable crap!
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Ken Martin (@kenmartinboston) reported.@ring customer support is gone right down the toilet after dealing with massive language barriers I’m on my third return 🤦🏻 they just can’t get it right I think their plan is to drive the customer crazy until they give up. @amazon you have ruined them
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Drew Singer (@SomeSingerDrew) reportedHey @ring why are you protecting dangerous people? Why do you not want people to earn their neighbors about safety issues? This is why you have a terrible reputation.
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Sabrina Bucci (@sabucci_84) reported@uptheredsL4 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
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Brad Rice (@BradRice14) reportedAwful customer service from @ring . Multiple times trying to resolve an issue that is at their end and never a resolution. No complaints department and no escalation paths. Poorly run
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Yashvardhan Goenka 🇮🇳 (@The_other_Yash) reported@ring Hi Ring Support Team, I am writing to request urgent assistance with my Ring account. I have been completely locked out and am unable to log in despite multiple attempts over several days. Here is a detailed summary of the issue: (CHECK DM. I've mentioned the issue.)
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BarbP (@bp30045) reportedDisappointed in @ring My monitoring subscription is doubling because of a ton of features I don’t want or need. And my previous plan which was perfect for me and fairly priced has been stripped down to not even include camera recording OR professional monitoring.
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Barry Harding (@BazzaHards) reported@ring not impressed with your customer service 😡 You send me a faulty product, can’t resolve the issue despite 5 phone calls (kept getting disconnected by you), then I have all of the inconvenience of sending faulty bit back BEFORE you send me a replacement ! Shocking 🤷🏻😡😡
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SilkyMule (@silkymule11) reported**** you @ring and your stupid *** products
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Louis (@LouisFerreira) reported@therealDeFlock @ring @HomeDepot wtf is that…
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Jason tulip (@Jasont72) reported@ring your retina 2k doorbell is terrible, didn’t pick up all sorts despite changing zones and other settings, absolute garbage
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Ian Fritzsche (@TheAngryCaptain) reportedHey @ring, if you don’t stop asking me if I “want to join Search Party” soon, you’re going to have to form a Search Party to locate my cameras in the trash.
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Tony DiFolco (@tony_difolco) reportedKudos to @ring for utilizing generative AI for customer service. I had an issue with my Ring camera, and AI understood everything I said, responded appropriately, and solved my issue without any human intervention. No wait on hold for hours. The future!
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Mikey! (@comrademikey) reported@ring Hi. I changed my phone number now I'm completely locked out of my account. I'm based in the UK so the advice on your help page is not relevant.
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BetweenTheLines (@visionfaded22) reported@ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.
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DonutOfDoom (@AnusOfDoom) reported@FOXFOOTY 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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GOPmom (@lisadolgos) reported@ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.
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Marcel Wagenaar (@marcelwagenaar) reported@ring is there a malfunction? Can’t log in and my system is offline. #ring #ringalarm
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26thAccount (@FirstNameTX) reported@Sriniva41473307 @amazon @ring **** you shitskin
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Chris Bryant (@The_ChrisBryant) reported@ring - just "chatted" w/ your AI chatbot for 15 minutes trying to fix something. It couldn't help so directed me to a live person - but the system is asking me what I need help with. It's 2026, these things need to talk to each other so we don't have to repeat everything. 🙏
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JΩhn (@JohnDoe_5oh) reported@libsoftiktok @Nextdoor They’re just as bad as the @ring neighbors app
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Mark Lawton (@marklawton500) reported@ring just had the most horrific customer service experience. Camera failed, but you've deactivated my device and the lights are permanently on causing a nuisance to my neighbours. You shouldn't have done this until the new device was installed. Customer service refused to help.
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Scarlett Shaw (@ScarlettShaw) reportedbrought the new @Ring 2K battery dorrbell to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring
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zerofucks (@ZeroFucksOG) reported@therealDeFlock @ring @HomeDepot what in ******** is this bullshit?!
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Thatoneaccount (@Retradworld) reported@therealDeFlock @ring @HomeDepot Wtf is their problem!!!
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Jordan Aschwege (@derschwigg) reported@ring I've got a gen 1 doorbell and noticed it going offline recently. When I inspected it, it looks like some of the terminals are scratched and aren't making a good connection anymore. Is there any timeline for the spare parts kit coming back in stock or am I doomed to upgrade?
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LastRealOneLeft (@Rivirunthecity) reported@ring if I bought ya ****** *** cameras I shouldn’t have to pay to use them. The whole subscription to **** I already paid for is so ******* old fix up of just shut ******** down.