Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (50%)
- Online Features (18%)
- Sign in (12%)
- Errors (9%)
- App Crashing (6%)
- Website Down (6%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe
|
Device Failure | 8 days ago |
 Greeley
|
Errors | 18 days ago |
|
London
|
Device Failure | 20 days ago |
|
Manchester
|
Device Failure | 22 days ago |
|
Romeoville
|
Device Failure | 24 days ago |
|
Garland
|
Device Failure | 26 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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HeIsRightAgain𝕏 (@HeIsRightAgainX) reportedThere is nothing more insufferable than ordering @ring products, having the shipment arrive without the key component, calling customer service (apparently in SE Asia)...encountering an accent so thick it's not understandable (and I've traveled to SE Asia frequently on business), and trying to resolve the issue, being told the phone number on your profile is not in their system, and the phone number on your order (same number) is not in their system, but that the order number IS, but that is still not sufficiently identifiable. Thank God I recorded the call.
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George (@gigmcdonough) reported@ring I only need a replacement part. If Ring can't provide the part needed to fix my device, they should replace the unit with a comparable upgraded model at no cost. Customers shouldn't be penalized because parts are unavailable.
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LondonLadyLips (@LondonLadyLips1) reported@AmazonUK @amazon @ring thanks for the person who put the phone down on me midway through me trying to get support.
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Dan Johnson (@DanJohnsonAB) reported@ring was a mistake. It demands a signin and password constantly and doesn't n recognize me, and when I ask for help, I can only get no-reply, notifications.ring.
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Demetrius📸 (@meechie2_) reported@ring can send me notifications of every car driving down the street but miss someone stealing my damn package from my front door. **** so annoying
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Mike Btt (@MikeBtt) reported@ring my doorbell went offline last night and ever since I’ve not been able to reconnect it to the broadband network. I have been onto @CommunityFibre but they can’t fix it.
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👽 (@nsc126) reported@ring I’m trying to get an update on a pre-order placed in Jan for a KIDDE Smart Smoke & Carbon Monoxide Alarm that was supposed to ship 2/25. I’ve called in and tried the chat option and am getting nowhere. Can you please help? This was not cheap! I’d like the order shipped.
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Josh Underwood (@Thejcunderwood) reported@Ask_Spectrum @ring Can one of you please help me? I’ve had a working Ring doorbell for a while. I just got a new Spectrum router. Every device connected to the new router immediately (network named the same) except the doorbell. I’ve spent at least 4 hours on the phone with you two. Ring says the firewall needs to be lowered. Spectrum says they can’t adjust it. My old router had to have only WPA2 selected and I’m told this can’t be done with this router. Basically now Spectrum said “Talk to Ring and let them know that you can’t get a dedicated 2.4 network or control the security” and Ring said “Adjust the security or get a new doorbell”. Can someone please help? Give me a list of compatible doorbells with Spectrum or doorbells that Ring makes that will connect if you can’t isolate the security setting.
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Metal (@MetalXMeta) reported@Grand_handsomer @ring @ogafroman Idk I kinda feel like they’re gonna have a hard time recovering from their recent PR nightmare
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amanda (@amandac46) reported@ring the doorbell is offline. Has power rebooted router still not working other ring camera is fine.
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JΩhn (@JohnDoe_5oh) reported@libsoftiktok @Nextdoor They’re just as bad as the @ring neighbors app
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RhysvWZAR (@RhysvW_ZAR) reported@ring why MUST I miss all of my calls. All of my notifications EVERYTHING. SERIOUSLY WTF
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Gordon **** (@FirstAuntyJebus) reported@LindyQ2222 @ring And also a gun. Imagine only having a shovel to defend yourself with when he breaks down your door and walks right in... because that's exactly what happened next to the home owner.
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wolf hound (@Sensei_Wolfe) reportedCar got broken into last night and ofc my @ring security camera somehow magically didn't pick anything up between 8pm and 7am, not a single notification or anything. Most useless and expensive security device ever created. Do not buy. If you have it, get rid of it.
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Scotty J (@Its34Again) reportedDay 19 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.
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Christopher Brown 🟧 (@CptDylDozer) reportedKia boys broke into wife's car overnight. Nothing was in the car and they couldn't get the thing started. @ring camera was absolutely garbage and caught nothing but human-free snapshots before and after. I am going to refrain from stating my thoughts or feelings on the matter, since I kinda like X.
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Jack Rabbit (@Jack_Blast194) reported@ring You stupid, woke dumb ***** won't let us post about the homeless in our area. Neighbors in our area are complaining about how you take posts down, warning about homeless people suddenly appearing in our city. Even walking around playgrounds. We're 40 miles outside of LA and as
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Mands 🌷🌺🌻🌼🏴 (@skipper68uk) reported@ring doorbell is shite, very bad lag upto 3 minutes by then i have seen someone at door and answered it before it alerts me ! time to bin it
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Michael Gardner (@Duch3s5) reported@ring can you please stop shoving the AI **** down our throat. I do not need to see the notification about my trial for AI description being expired every time I open the app. If I wanted that feature I’d sign up for it. I’m about to just go with a different company at this rate.
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Scotty J (@Its34Again) reportedDay 25 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care about customers, do they!?
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The New Release Guy (@moviesplusgames) reportedI'm pretty sure someone at @Ring is telling people what's going on with my camera footage or some other ****. Sure seems like it. Maybe get a different company. Nobody knows certain **** about my cams but me, but the neighbors sure seem to.
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Big_Ticket (@Big_Ticket) reported@ring Just spent over an hour resolving what should not been an issue. First @ring system said I had no plan. I checked and I was billed in March 2026 for annual charge. Could not resolve on app or chat. Called @ring and spent about an hour on the phone. 1st told go to contact my bank.
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Scarlett Shaw (@ScarlettShaw) reportedbrought the new @Ring 2K battery dorrbell to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring
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Misses microwaving fish in the office (@richgjaci) reported@HDCares @HomeDepot Sunnyvale CA Kifer Rd store couldn't help with @ring cameras. It was self service but I couldn't get to any of the product as it was in a cage . I even showed the staff members the product and its location in the app and still couldn't get any assistance.
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Strewth ❤️🤍🖤 (@Strewth10) reported@ring Hi Australian here. You’re advertising here. Bad idea. We know you. Zero chance of installing your spyware here. And if I see a friend with your stuff I’ll tell them what you do.
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SoCalSquatter (@RealAlexT1) reportedHas anybody ever noticed that @amazon deliveries don’t show up on your @Ring? They won’t ring the bell and somehow black out your camera…wtf @amazon ?
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The New Release Guy (@moviesplusgames) reportedI'm pretty sure someone at @Ring is telling people what's going on with my camera footage or some other ****. Sure seems like it. Maybe get a different company. Nobody knows certain **** about my cams but me, but the neighbors sure seem to. And when I'd make complaints, the Ring outreach team or whatever it's called would constantly try to contact me and their reps would all have obviously black names, and my neighbors are black, so... Not hard to fathom in this age, especially when employees got caught looking at video (and this was before that story broke. I've had Ring for years now).
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RiderWriter (@RiderWriterSW) reported@ring is absolutely worthless. Worst apps, no ability to contact a human. #fail
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Dan Spack (@DanieltheLion1) reported@ring I was able to figure out the meaning of the signal strength. What’s still bothering me is why the signal strength on my Spotlight camera is still showing as Poor when I installed a WiFi modem extender close to the device.
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Scotty J (@Its34Again) reportedDay 15 of asking .@ring to address the iOS widget issue and despite all the promises NOTHING has been done. They just don’t care, do they!