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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Talladega |
Website Down | |
| Milwaukee |
Device Failure | |
| Pipe Creek |
Online Features | |
| Dunbar |
Errors | |
 Zürich |
Sign in | |
| Zürich |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Lady Lola_V
(@LolaVanna) reported
@ring your system is down, when will this be fixed, will this be done by the end of the day. From London , U.K.
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steve hook
(@stevlor04) reported
@tonyblackburn @ring Hi Tony.We have had the same problem.We unplugged the router and then plugged it back in.All working fine now.
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Dee Mack
(@dawiggy80) reported
@ring is there a problem with your systems?
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Calum Davidson
(@CalumDavidson70) reported
@schmassidy @ring We only got our ring doorbell yesterday and were thinking how crap this was on second day it is not working. 😡
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Martin Weedall
(@martinw2000) reported
@ring when will the the issues be fixed ? It had been down for hours now.
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Paul
(@skpnrok) reported
@ring What will you do to make your customers feel better about your service given this outage? Or will you be leaning on your TOS? "You acknowledge that the Products and Services are not intended to be 100% reliable". Guess I need to stop clicking yes without reading deeper.
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Liam Atk🏳️🌈
(@LiiamDnBRaver) reported
@ring having issues here in UK, cannot view live, getting some motion notifications. Servers down?
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jeff niehaus
(@GoinOnTilt) reported
@schmassidy @ring Having similar issues. Cannot log into my account through app or via web. Can't get into the Neighbors app, either. That's even after getting verification codes for the account. Guessing servers are down?
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G S
(@gs_2018_) reported
@TheeLapster @RundleAgar @ring I have the same problem, just now
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Omar Prado
(@OmarPra46583657) reported
@ring still down 🤔
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Nore' Morse
(@noremorse2112) reported
@ring #ring #RingDoorbell Ring servers are down worldwide - "Investigating - We're experiencing system wide login and app errors and are currently looking into the issue. Nov 25, 14:25 UTC"
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Ivon
(@miss_ivvvy) reported
WTH @ring you are down in every country it seems.
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عمرumar
(@umar_m786) reported
from
Oldham, England
@ring hi app isn't working I've reinstalled the app now won't let me log back in any ideas? Are you aware of the problem??
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Andy Wilson
(@andy_iptv) reported
from
Send, England
So with @awscloud us-east-1 taking an early turkey day and having a few too many sherbets, it also appears that @ring is also utterly broken. So much for having a distributed architecture. Wonder how many burglaries coincide with their mass service outages?
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GillMeg
(@Gillmeg) reported
@schmassidy @ring Nightmare. Deleted app and can’t get back in or renew password.
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G S
(@gs_2018_) reported
@TheeLapster @RundleAgar @ring Just non i've the same problem
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nzfatmatt
(@nzfatmatt) reported
@ring Please actually post updates on your main feed. By just replying to people your trying to hide the fact the whole network is down, you need to actively tell people they're not protected currently.
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jt
(@jessthorp) reported
Get a @ring doorbell for piece of mind after the incident and now the damn thing is going off for no reason and the whole thing is down. Fml
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Derreck Dee
(@Deerickdeez) reported
@CalumDavidson70 @schmassidy @ring Sucks it’s down today first for me
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JLB
(@banfield_joanne) reported
@ring @martinmckee We can’t create an account every time we enter the verification code it gives error
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Dave Redeyoff
(@misterbobzi) reported
@ring @RundleAgar I have the same issue.....verification failed
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Tony Sharpe
(@tonetalk) reported
@tonyblackburn @ring Amazon Web Services, which Ring runs through, are having outage problems at the moment. That's probably why you're having problems.
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Tony Blackburn
(@tonyblackburn) reported
I thought something was wrong with @ring thanks for your help, I’ll try again tomorrow.
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Debs
(@Debs88714850) reported
@schmassidy @ring Same here. Both phone app and computer not working. I'm in Louisiana.
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Tabi Valentine
(@ValentineTabi) reported
@ring Service down for over two hours. Cannot Access: Live Stream, Open the Ring Application (Android & Windows), and Website. Even your US Call Center (listed #) fails. Are you on top of this critical issue? There needs to be communication with such a wide system outage.
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c14ull
(@c14ull) reported
@KatOohLaLa @Bakes_1981 @ring Signing out and signing back in this time just made it worse. Glad it’s not just my poor I.T skills
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Iain Thompson
(@evergoodstudios) reported
@martinmckee @iamryanodonnell @ring According to the status it’s been down for 4 hours!
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AA
(@aarixk) reported
@ring PLEASE fix your ******* app , my customers pay over 200$ for your product just for them not to connect to the app or simply work correctly , I have been dealing with issue for quite a while. Please fix this issue so installers like myself can stop looking bad .
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🇺🇸Papa Lima🇺🇸
(@PharaohAF) reported
@ring what's going on with the outage?
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Stephen Simmons
(@PanicAcid) reported
@ring Still down? I hope events and recordings are still happening in the background?