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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Online Features | |
 New York City |
Device Failure | |
| Commack |
Device Failure | |
| Kingston upon Hull |
Device Failure | |
| Chicago |
Device Failure | |
| Crystal Lake |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Sᗩᑎᗪᖇᗩ ᗰᗩGᑌIᖇE
(@SandraMaguire) reported
@ring Just upgraded from Basic plan to Protect Plus, gotta say it was a really poor process, I think you seriously need to up your game on this.
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Xena
(@RetroSheeps) reported
@craiggardner373 @ring you get a standard robot answer... the app, the camera, doorbell and alexa are down, the website is down too. the webpage that sells them is ok though funny that... Great security system that doesnt work and they wont update the status to show issues, check downdetector
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Stu
(@Sabbas999) reported
@ring your app has stopped working properly since the update today!!!! Please fix this
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Dale Dinmore
(@KDF743) reported
@clairelship @ring Down for me too, as are all echo devices so it's probably an @AWS issue.
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Judith Hall
(@judithhall67) reported
@clairelship @ring Down here too
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Quidnunciac
(@Quidnunciac) reported
The @ring Neighbors removes most of my posts. Because standing on every porch is not a crime and suspicious doesn't count. Several cars broken into last night. I didn't even mention he is homeless. #Ring camera didn't even start recording when he entered the block.
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Sᗩᑎᗪᖇᗩ ᗰᗩGᑌIᖇE
(@SandraMaguire) reported
@ring It's done now so I don't want to get into DMs. But there was a glitch on my laptop & my phone last few days when I tried to upgrade, there was no option to do so, kept being brought to home screen. Finally was able to do it today. But couldn't do a simple upgrade.
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Liz Welch
(@elizabethmwelch) reported
@ring When will Ring be back up and running? It has been down all day but no acknowledgement found. Cant get on web or app
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Musheer Hussain
(@musheerhussain) reported
@AmazonHelp are the @ring and @alexa99 services down in UK? neither of them are working on my end. definitely not Internet or WiFi issues
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Mike Cloudsdale
(@MikeCloudsdale) reported
@ring systems are down again! 😡
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Mario Riolo Let's Do This 💣💥💨
(@UKMarioproducer) reported
@ring App is down, stop fobbing people off...
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Meg
(@Meganreannex) reported
@nephrolithiasis @ring @ring_uk I’ve rang them! They said there is a server down which is affecting ring but not helpful when I can’t get the base station off
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Becky Smith
(@BeckySm54509086) reported
@ring the app seems to be down when will it be back up and running again???
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Sam Gardner
(@sphmg) reported
@MayorMori @ring It looks like @ring servers are down #notgoodenough
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Gary Scott
(@Garyscott62) reported
@jasonuttleyyah1 @ring Same here ! Your App is down this has nothing to do with Wi-Fi issues as everything else works
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Xena
(@RetroSheeps) reported
@phil_790 @ring you get a standard robot answer... the app, the camera, doorbell and alexa are down, the website is down too. the webpage that sells them is ok though funny that... Great security system that doesnt work and they wont update the status to show issues, check downdetector
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Musheer Hussain
(@musheerhussain) reported
@ring is the app down? unable to connect to it
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Eric Wilkinson
(@nephrolithiasis) reported
@Meganreannex @ring @ring_uk Oh. It’s down again.
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shaz703
(@shaz7031) reported
@ring is there an issue with the app this morning? I’ve left the house and cannot connect. Data working perfectly.
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Jawad on Cars
(@jawadoncars) reported
@ring the Ring dashboard is not loading for the last 3 hours! Clearly you have a widespread outage/issue. May I kindly ask this is looked at, please?
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Fraser Hardy
(@FraserHardy_uk) reported
@ring and @alexa all offline this morning. However no mention on the official status pages. @Aws are you having issues today?
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Mayor Mori
(@MayorMori) reported
Anyone else’s @ring doorbells and devices not working? Can’t even hard reset them. Reinstalled the #Ring app and now I can’t even verify log in… Why would Ring devices on my network be affected by Ring’s servers? I thought everything was stored locally 🥴
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Claire Shipley
(@clairelship) reported
@ring is your app down? I’m unable to connect.
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Jacquelina
(@GreatWallofLina) reported
@ring ring app is down 😢
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Ed S
(@iMiMiMx) reported
@TobiasClayActor @shaz7031 @ring Seems to be a problem between EE and much/all that is Amazon/AWS hosted. DNS doesn’t resolve for me for ‘things’ hosted on AWS
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Xena
(@RetroSheeps) reported
@ring #ring the app, the camera, doorbell and alexa are down, the website is down too. the webpage that sells them is ok though funny that... Great security system that doesnt work and they wont update the status to show issues, check downdetector
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KD
(@KazD1978) reported
@craiggardner373 @ring I'm having issues too. It happened last week when we were on holiday too. Not much good when you install a camera system so you can see who's coming to your door when your away, and it's not working! If you hear anything from Ring can you please share their response 🙏
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MariAna
(@belle_chikita) reported
y’know for someone who sells home security, i didnt feel very safe calling @ring to troubleshoot my camera with your “agent” asking to verify accounts & asking for login info that have nothing to do with this. don’t feel safe AT ALL with your product or your customer support
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Sourabh Agarwal (He/Him)
(@SQLSourabh) reported
Hey @ring, it would be really helpful if you support team can actually help and support your customers.
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rick ryman MM
(@richard03541840) reported
@ring @KDF743 Great but your app isn't working and you aren't even showing it as down. Have you been hacked?