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Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 35% Device Failure (35%)
  • 22% Online Features (22%)
  • 15% Errors (15%)
  • 10% App Crashing (10%)
  • 9% Sign in (9%)
  • 9% Website Down (9%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Sheffield Device Failure 1 day ago
Villefranche-de-Lauragais App Crashing 2 days ago
Portsmouth Device Failure 3 days ago
Batley Online Features 4 days ago
Frankfurt am Main Sign in 5 days ago
Chicago Website Down 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • chief1981
    Dave A (@chief1981) reported

    @ring Wow I've never had bad customer experience from you until just now. Person on webchat just sent templates saying they are not able to troubleshoot and to call instead. Ignoring my offers to send screenshot etc

  • oab
    Obleo A. Beck (@oab) reported

    @ring omg 😡 could you please stop 🛑 sending nonsensical messages in the ring app that have nothing to do with home security! WTF! 🤬 This A.I. nonsense is annoying snd off topic!

  • liveWesHenry
    Wesley Henry (@liveWesHenry) reported

    Ok @ring. Can you tell me why your customer service rep just dropped out of our live chat session? We spent almost an hour on chat, and being of no help, she just ended our conversation, and nothing was solved. #unprofessional #nottheonlysecuritycamera #helpacustomerout

  • john4brown
    JB (@john4brown) reported

    @ring what terrible customer service you have. For a company owned by @amazon you really need to step up your order management and customer service people. Just terrible experience and I’m trying buy a product!

  • freetaiwan99
    heraldo sánchez (@freetaiwan99) reported

    @jsrailton @ring @jason_koebler throw your ring cameras in the ******* trash

  • revamoskir
    Amos (@revamoskir) reported

    @MarianHF @ring I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues

  • ahackeson
    Andrew Hackeson (@ahackeson) reported

    @ring I ordered a ring sensor in July 2022 and never received it. I have tried several times with your online twitter team and your process of messages, forms and customer service agents is very bad.

  • JackDan66096166
    Jack Daniels (@JackDan66096166) reported

    Hey @ring can y’all work on your AI to let us know if the days trash / recycling pickup, fedex, amazon, ups deliveries have happened? Surely, you can distinguish their truck sounds and signs. Also, can you automatically facially recognize package thieves? Thanks!!

  • derekpentenburg
    Derek Pentenburg (@derekpentenburg) reported

    I had to tell the delivery guy in the @ring camera that we had already scheduled a new time because you all are so damn bad at your job. I need a rep to contact me because I’m about to go nuclear. For a luxury furniture brand, how the hell can you all mess up so many times? HOW?!

  • DVA1D23
    David (@DVA1D23) reported

    @RhysSullivan I want to get rid of our @ring POS products so bad

  • _Marcmywords
    〽ARC (@_Marcmywords) reported

    Hey @UPS how about when your drivers attempt to deliver a signature required package…i don’t know, maybe knock on the door or ring the doorbell, and not just put a sticker on your door and walk off. Thanks @ring for letting me see this go down. Unbelievable.

  • _Marcmywords
    〽ARC (@_Marcmywords) reported

    Hey @UPS how about when your drivers attempts deliver a signature required package…i don’t know, maybe just knock on the door or ring the doorbell and not just put a sticker on your door. Thanks @ring for letting me see this go down. Unbelievable

  • chaconkie
    Jerry Chacon 'blue check mark' (@chaconkie) reported

    @ring @USPS @USPS it's called "mail delivery" not "mail come pick me uppy", right? Also, now are you seeing why people use FedEx, ups, etc, instead of your ancient asses? Way to ******* over 🖕🤬🖕

  • zDevilWearsNada
    Natti Nada 💋❤️‍🔥 (@zDevilWearsNada) reported

    How scary is it to look through your home surveillance “safety” camera & see items missing/ disturbed in the view but no recording of how it happened? @ring I updated my app and still this **** is missing motion. On a dead end street. Please explain yourself.

  • Thejcunderwood
    Josh Underwood (@Thejcunderwood) reported

    @Ask_Spectrum @ring Can one of you please help me? I’ve had a working Ring doorbell for a while. I just got a new Spectrum router. Every device connected to the new router immediately (network named the same) except the doorbell. I’ve spent at least 4 hours on the phone with you two. Ring says the firewall needs to be lowered. Spectrum says they can’t adjust it. My old router had to have only WPA2 selected and I’m told this can’t be done with this router. Basically now Spectrum said “Talk to Ring and let them know that you can’t get a dedicated 2.4 network or control the security” and Ring said “Adjust the security or get a new doorbell”. Can someone please help? Give me a list of compatible doorbells with Spectrum or doorbells that Ring makes that will connect if you can’t isolate the security setting.

  • brendagaylern
    brenda (@brendagaylern) reported

    @ring I have 7 ring cameras-for whatever reason they stopped connecting to wifi-i've followed all instructions, read all faqs, to no avail-HELP

  • cunextmommy
    Mama needs a margarita (@cunextmommy) reported

    @ring thanks for the horrific customer service only using generative AI- I have a dog who was hit by a car and my acct is not permitting me to post. Your AI can’t help fixing my acct or get a human so I can post to help this dog find its owner. If this dog passes- it’s on you.

  • RhysvW_ZAR
    RhysvWZAR (@RhysvW_ZAR) reported

    @ring why MUST I miss all of my calls. All of my notifications EVERYTHING. SERIOUSLY WTF

  • CoopersReds
    Coopers Reds #CooperIn (@CoopersReds) reported

    @ring Hi I have recently purchased the new ring doorbell plus and have been try to link it to my @smartthings account so I get notifications on my Samsung smart TV. Every time I link my Ring account to smart things my new doorbell doesn’t appear. Please help

  • PaganOrigin
    The Original Pagan (@PaganOrigin) reported

    Hey @ring Why have you upgraded your entire range - but not the peephole camera? Bit **** for us renters!!!! Can you maybe upgrade this to 4k like all your other cameras?!! Then I’ll buy a new one and replace this one!!

  • YNB
    yvette nicole brown (@YNB) reported

    @SuckaFreeZone3 @ConeyFerg @ring By the look of the “getaway cars” on ring, NONE of them are poor or actually in need. Stealing appears to be a fun little hobby for them because they’re bored.

  • fisher1021
    Mark Fisher (@fisher1021) reported

    @ring so upset with your terrible camera/doorbell im about to go all wyze

  • Big_Ticket
    Big_Ticket (@Big_Ticket) reported

    @ring Just spent over an hour resolving what should not been an issue. First @ring system said I had no plan. I checked and I was billed in March 2026 for annual charge. Could not resolve on app or chat. Called @ring and spent about an hour on the phone. 1st told go to contact my bank.

  • rushfan634
    Scott Donohue (@rushfan634) reported

    @ring Why do you always portray dumb white guys as burglars in your commercials? Is there a WOKE problem in the company? Look at crime stats

  • Carl_E88
    This is Carl🏳️‍🌈😺🏴󠁧󠁢󠁷󠁬󠁳󠁿🍕 (@Carl_E88) reported from Cathays, Wales

    @ring my chime pro 2 has been flashing green/blue for over two hours now. I’ve tried turning it off and on again, holding button down for 15 seconds. No joy can you help?

  • luke4696
    Front St. Finance (@luke4696) reported

    @ring your **** sucks…. @SimpliSafe is way better. I regret switching at my new house so much. Just trash.

  • raymondjtoth
    raymondjtoth (@raymondjtoth) reported

    @ring Ring video doorbell app using, rin posy from other give error ever time open check internet but internet on android phone on since can post here can you look at this please fix it rebooted phone same thing gose on

  • Michelle_523
    Michelle (@Michelle_523) reported

    I really wish I could understand how my @ring works. Why do I get full videos of my across the hall neighbors going in and out and down the hall, but if someone approaches my door, the video doesn't start until they're walking away?? It happens every time.

  • ZygiBajor
    Zygi (@ZygiBajor) reported

    Is anyone else’s @ring app not working in the UK? Keeps saying there’s no connection available

  • KilliM222
    killians.magical.life (@KilliM222) reported

    @ring it's ridiculous that with the neighborhood feature you can't ask neighbors to keep music down because it goes against guideline. What guidelines? I think that's a very respectful thing to ask. Ridiculous.