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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Diego |
Device Failure | |
 Toronto |
App Crashing | |
| Cumming |
Device Failure | |
 Islington |
Online Features | |
| New York City |
Device Failure | |
| Commack |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Dan 2023
(@Dan202338) reported
@ring ! you lot are useless you refuse to help customers yet you demand customers to dm you with screenshots then go silent on then !
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Martin Eagles
(@stokiesc) reported
@StokieNI @ring Yeah. It’ll be the sea air mate. I work for a door and window hardware company. We supply stainless steel handles to coastal towns to combat this. Unless Ring make a stainless steel version you’ll always have the same issue I’m afraid
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HeMan&SheRa
(@He_ManandShe_Ra) reported
@ring I'm tired of your camera not working! Granted, I should've read reviews first, which are only 3.8 stars, but it doesn't trigger when it should on a regular basis. What's the point if it doesn't pick up movement??
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CJ 🐼
(@BearingtonTrade) reported
@ScottIndy2 @ring lmao I know feels bad
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Mike
(@Mike44395967) reported
@DJChrisBerrow @ring Same issue and keep getting fed the same crap. Nobody gets back you you and endlessly escalates the same case. Yet ring state all systems are operational… not very open/transparent. Many other users with the same issue online too.
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Gerard
(@GerardKoomen) reported
@ring I want a RING subscription and have entered my credit card details. Yet the site comes up with an error "card_error_autothentication_requird" How to proceed?
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Dr Andrew Holding
(@AndrewHolding) reported
@DJChrisBerrow @ring Classic Customer Service these days. Especially Amazon. They put people there who cant help you. And dont give them the info to do so.
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ann marie
(@ann_marie_79) reported
@ring is there a widespread outage?? My camera isn't working and I can't post to neighbors .
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Yuvaraj Nagesh
(@YuvarajNagesh) reported
@ring No luck. Event Ring support can’t help. Look like some technical or maps integration issue
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1_proudgrandma
(@1_proudgrandma) reported
@ring @KTK1990 Hello, I have a ring doorbell pro and separate chime. When I test the chime on the app it works but doesn’t chime when someone rings the bell. I have deactivated and deleted both bell and chime and reinstalled but it’s still not working. Can you please advise me on what to do.
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m
(@meb2222) reported
@ring @michaelb4jordan Simply worst today with their app. Just renewed subscription, now thinking to cancel. Better service with blink
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Chad Chaney
(@chadchaney97) reported
@RexChapman @ring Dude out here giving Trash Pandas a bad name
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Ron Alvarado
(@RLAonline) reported
from
San Francisco, California
Disappointed that @ring Spotlight Cam is now the worst electronics product I have bought in the last 20 years. 2 returns, 3 hours with customer service…50% chance of detecting movement with somebody literally right in front of it. Making the final return this week. #ringdoorbell
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S H
(@seanmharmon) reported
@ring why are there ads on my ring screen? I don't want more ads being shoved down my throat.
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witcheratwork
(@witcheratwork) reported
@ring honestly wtf . done a factory rest of ma phone. tryed to reinstall ring ,now my phone incompatible. the **** do u constantly screw over people. now the doorbells worthless cause a dnt have android 9 or some ****.aint buyin a new phone to use a doorbell. go and **** yerslef ring
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Tasha Gregøry 🏳️🌈
(@tishkebab1983) reported
@ring I have a subscription coming out of my account that is on an account I’m no longer in control off and the person is refusing to cancel the subscription and has changed the password can you help?
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felix cortez
(@felixc1980) reported
@owlcameras @ring Your product is great. If I didn’t make that clear. The Ring car cam that just hit the market is garbage. I did reach out to your media team about getting a version 5 to compare. But was directed to the buy page of your website. Would be nice to compare apples to apples.
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John DiCrosta
(@JohnDiCrosta) reported
@ring I’m in Los Angeles. Is there anyway I ONLY have notifications from MY doorbell and not a million people in the neighborhood saying “Lost Dog” Lost Parakeet, broken toenail, I have indigestion, why is there a helicopter in the sky?, Was that a gun shot or a car? OMG Shut up!
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Aristoi
(@TheAristoi) reported
@ring Thanks, the problem is that I currently have 22/24 gauge uk telephone cable as the existing cable between the original mechanical bell's transformer and the doorbell button. Does that mean if I want a Ring Pro 2 I'd have to replace the cable for it to function expectedly?
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James Saville (Meat Popsicle)
(@slevinkalevera) reported
WHOLE *** **ARMED** SECURITY SYSTEM This dude blew out my front windows and just RAN AMOK FOR TEN WHOLE *** MINUTES before @ring EVER sent me a notification. Police were on site before they ever got a notif. Ring? You're GARBAGE.
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Dante Hinojosa
(@dinferno21) reported
@ArloSmartHome Worst product ever definitely get a @ring instead
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David James 🍩
(@funkentechno) reported
@slevinkalevera @ring **** ring, **** amazon. I'd go for a dedicated security setup now, simplisafe might be a good company to look at first. So sorry this happened man, that's horrible.
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NORCS
(@Norcs07) reported
@ring Firstly, my name isn’t Nicolas, not sure where you got that from?? Secondly, you’re about 12 months too late. I switched to another camera because of your faulty goods and poor customer service.
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𝙹𝚊𝚊𝚙 𝚂𝚝
(@jstoutje) reported
@ring @1_proudgrandma We have the same problem. a service desk employee has said it is a known malfunction of the chime. This would be resolved by itself with an update. Now 2 weeks further, please a working solution
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Mike
(@Mike44395967) reported
@ring is there an update on the chime issue that is affecting many customers?
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Nasir Malik
(@nasir_malik) reported
@ring when will you fix the chimes, and admit you have a fault. My chimes have been replaced, same issue. 2 properties same issue chimes not responding correctly to doorbells. Useless ringing customer services, as they go through the same process reboot etc.
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Tincup4
(@Tincup45) reported
@ring HOw can I cancel? you all dont seem to want answer anything via private message. I guess I have pissed you guys off for me not being happy with terrible CS
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Money Mike
(@MikeySansLOL) reported
@ring Is your service down? I can’t log in or even change my password out of nowhere
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edp
(@spallyg) reported
@dwlfl @ring @amazon Got the same thing as I was typing a bad review. I returned car cam.
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Fake Fish🐀
(@PhoneyFlounder) reported
@RexChapman @ring Those ************* just tazed a 14 year old for running from them and you’re stoked about it? Ring is narc ****, and if the pigs can’t think to look in the goddamn garbage can the kid gets to get away.