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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 01/20/2026 22:15

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Device Failure (27%)

    Device Failure (27%)

  2. Online Features (24%)

    Online Features (24%)

  3. App Crashing (18%)

    App Crashing (18%)

  4. Errors (12%)

    Errors (12%)

  5. Website Down (11%)

    Website Down (11%)

  6. Sign in (8%)

    Sign in (8%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHuntley Errors
United KingdomGrimsby Device Failure
United StatesNew York City Sign in
United StatesElk Grove Village Website Down
United StatesSomis App Crashing
United KingdomManchester Online Features
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • jtkcmo Jennifer (@jtkcmo) reported

    @ring It's been down for several days now... Can we expect it to be resolved in the near future?

  • Pound4Pound_AJ Adam Marc (@Pound4Pound_AJ) reported

    @ring I'm having this issue but my cam is hardwired.... any ideas?

  • BracesbyBarnes Braces By Barnes (@BracesbyBarnes) reported

    @ring I’ve had the worst customer service experience with you guys. Zero communication about back ordered items. Long wait times on the phone. Should I just return everything and go somewhere else?!

  • PJMcLarenF1 PJ (@PJMcLarenF1) reported

    @ring Hi. Is there any update on this issue? Rich notifications still not working here in the UK.

  • mina_rafla mhna (@mina_rafla) reported

    @ring Mine is hardwired and still having this issue as well… Is this normal? I’ve contacted support and they were no help

  • jmartell09 Joe Martell (@jmartell09) reported

    @ring Still working on this problem?

  • jeenax Jeena ⁷ 💜💜 (@jeenax) reported

    @ring Hi my rich notifications still not working any update on this issue?

  • InflewenceofINF Inflewence (@InflewenceofINF) reported

    @ring my video 2 is hardwired and never had a battery issue. In the last week I've had to charge it 3 times. What is going on? All I've gotten was generic trickle charge answers from help.

  • Private68318658 Private (@Private68318658) reported

    @ring hi RING, it has been 4 days since your Rich Notifications stopped working. This is very very annoying as I use this to check throughout the day. The amount you charge for devices then ring plus protect, this has been down too long. I want to know how I will be compensated!?

  • clover44zelie tyler magill (@clover44zelie) reported

    @ring I see Rich notifications are down for battery operated devices but mine is hardwired and my Rich notifications do not work. I have tried all the troubleshooting tips. Could there be an issue for some wired devices?

  • nallen001 Nicholas Allen (@nallen001) reported

    @ring Hello I’m having an issue with rich notifications as well and my device isn’t battery powered

  • david_witty De Witty (@david_witty) reported

    Sixth time we've had our car broken into on our drive, and sixth time our @ring cameras (doorbell and camera) has failed to even activate, let alone record. Absolutely pointless tech with the blockers available for £1.50 on ebay.

  • press_nick Nick Press‡ (@press_nick) reported

    @ring the Rich notifications for my Ring doorbell is not working at all. Is there going to be a fix?

  • Blondiie__X Stephanie ♡ (@Blondiie__X) reported

    @ring Hi I’m finding it very frustrating using my video ring doorbell 3. I have two batteries which need charging every 4 days. At first with a single battery I thought the battery was the issue hence buying a second but still having the same issue! HELP!

  • EricArnoldPhoto Eric Arnold Photo (@EricArnoldPhoto) reported

    @ring I remember a time before 'Rich Notifications' so I can deal for now, I just really like them; they improved the notifications 1000%. Looking forward to a fix.

  • Madfrog01 S (@Madfrog01) reported

    @ring @ring when is the fix coming? 3 days and no updates

  • DJPower007 POᒪᗩᖇᑭᖇIᑎᑕE (@DJPower007) reported

    @ring Glad I finally found this. My old phone died Wednesday past and I finally got around to getting a new one Yesterday. I spent an hour last night and two hours today playing with settings and finally broke down and checked Google which lead me here! I feel foolish now hahaha?

  • lollypopstitch Lolly (@lollypopstitch) reported

    @ring When will the Rich notification issue be resolved? Surely it can't take this long to investigate and resolve 🤔

  • thaidragon66 hassan ali (@thaidragon66) reported

    @ring Any update on the fixes. Cameras still not working properly. What's the point of paying for a subscription if you can't even use it properly?

  • IBiLLyI72I IBiLLy (@IBiLLyI72I) reported

    @ring charges £25 a year for the privilege of getting rich notifications and to look at your own videos is absolutely shocking especially since its been down now for nearly a week.. seriously would never recommend ring to anyone with charging to look at your videos.

  • fuego_rojoDartz ChrissieTorcaso (@fuego_rojoDartz) reported

    @ring I'm tired of the robot answers that you're working on the rich notifications. Issue. If this isn't working then your product is worthless to me. How can I get my money back so I can purchase a reliable product?

  • MicheleSussman Michele Sussman 🌸◕‿◕🌸 (@MicheleSussman) reported

    @ring I am not receiving Rich Notifications from my hard-wired Ring doorbell.  I see that you are aware that battery-powered Ring doorbells are having this problem.  I want to make sure that you are also working on resolving the problem with hard-wired devices.

  • herv310 Herv310 (@herv310) reported

    @ring May we please get an update with the rich notifications issues. It’s been a week and still no update from your team. Is this the customer service we get when we are asking for an update ? Come on team, let’s help the community out and start proving some information

  • Pinkesh23239179 Pinkesh Patel (@Pinkesh23239179) reported

    @ring Called the support team to ask why Rich notifications are not working and got told they were disabled. Don't you think it would be wise to send a communication email out to all your account holders to advise that you are disabling a service? Secondly there is no ETA for a fix.

  • taytaykm taylor (@taytaykm) reported

    @ring Why are the rich notifications still down it kinda defeats the purpose of the doorbell if i cant quickly see what’s outside??? It’s been almost a week without it

  • SammyDuvall2 Sammy Duvall (@SammyDuvall2) reported

    @_Impossible_GRL @ring Glad it’s not just me having this issue!

  • ryan4258 Ryan Jay (@ryan4258) reported

    @ring it's been over 120 hours since rich notifications have been down. Can you please re-enable this feature or provide a better update than the same one from 5 days ago. What's the issue with rich notifications? What's the ETA for resolution?

  • mumofboys72 nick (@mumofboys72) reported

    @ring Im geting notifications jist no pic with them nieghbours having same problem

  • _tranquilitay taylor('s version) 🧣 (@_tranquilitay) reported

    @ring i'm no longer able to see a preview when i get a push notification. can you help me out with this issue?

  • Cmandersox Cas 💛 (@Cmandersox) reported

    @ring Bruh can y’all hurry up and fix this