Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Device Failure (32%)
-
Online Features (21%)
-
App Crashing (15%)
-
Errors (14%)
-
Website Down (11%)
-
Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittsburgh |
Website Down | |
 Batley |
Online Features | |
| Chicago |
Device Failure | |
| New York City |
Sign in | |
| Jacksonville |
Online Features | |
| Tavistock |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
🇺🇦Mr Mark🇺🇦 @MarkMetz@sfba.social 😎
(@markmetz) reported
@ring Bye bye… you’re blocked, take your advertising dollars elsewhere let Elmo go down in flames.
-
Danny
(@danduran14) reported
@ring help me please
-
Mary4Change
(@i2bmiss) reported
@ring when is Ring/Amazon gonna fix the app problem? Cust Serv is useless, besides not speaking clear English! read reviews in the app store. i have had Ring DB 4 yrs & Amazon has completely destroyed this product. am considering replacing with a competitor - grrrrrr 🤬
-
AGloveBox
(@AGloveBox) reported
Just wanted to say thank you @ring for having a doorbell go off in your commercial. My dogs just lost their **** for no reason
-
Rick Wolnitzek
(@rwolnitzek) reported
@ring I can’t get past the account login on my new phone because the verification email does not contain the link that you think it does.
-
GaymerPlayer
(@JbaumannD) reported
@ring Thank you so much. I knew coming here would lead to the right answer. Btw those posts are still going. Every 12 minutes to several in one minute to one every 2/3 minutes. Who ever that person is needs "help" 😵💫 Have a good evening
-
Randy Resnick (@randulo@fosstodon.org)🎷🎸
(@randulo) reported
Many tech companies also do this well, among them @1Password @ring - I prefer to give positive reviews to well-done support than the other way round, useless griping about bad service. Although... I've been guilty of that in the past.
-
Rich Koehler
(@hcirk) reported
@ring your current commercial that includes the door chime causes my dogs to jump up and start barking like someone is at our door. Not good. Please fix your ad.
-
Tom Haight
(@Sebago62) reported
If you need to get support from @ring , you'll be connected to a call center in India where the noise level is so high, you have to shout to be heard, as does the representative you're speaking with. They couldn't resolve the issue, big surprise. RING SUCKS!!!!
-
Esther
(@edrops190) reported
@ring is something happening with the app? Haven’t been able to connect all day so uninstalled/reinstalled and can’t log in now. Tried to reset PW but got ANOTHER error
-
Tradesanity
(@rememberthatti2) reported
@monacharen Idk why Dems thought this sort of messaging would help them. Messaging that tells people “don’t believe what you see; only what we tell you.” People don’t need to look at outdated official data when their @ring and @Nextdoor apps show rising daily crime in their neighborhoods.
-
Q. Angermann
(@QAngermann) reported
@ring is the app running good ? In app, cameras and alarm appear offline as they were working well 2 hours ago
-
Ferucio❄️
(@0xsterisq) reported
@AlanCourciere @ring My ring alarm is down too… since 1 hour
-
Mike
(@miciphone) reported
@ring To bad cloud-storage prices went up by 35% for useless 180-days cloud, leading to a massive cancellation of users, instead of offering shorter-period storage at a reasonable price #ring #doorbell #ripoff
-
Nathan Channon
(@NChannon) reported
@ring why do your cameras deactivate themselves? It has to be the worst customer experience - and your docs don’t mention the problem whatsoever. Any help?
-
Theo
(@thegolden91) reported
@ring Hello, my application announces to me without stop that my ring alarm is online and offline, and I received two calls telling me that an alarm is in progress while I am at home and that the alarm is in deactivated mode
-
Chris Phillips SJA OstJ
(@Chris__Phillips) reported
@ring Disappointed with the customer service, Spoke to a help tech and transferred me to a Technical team (waited 15+min) then spoke to them for 1 min then cut off. No call back.. spoke to another person who said they will call back… #PoorService
-
Kim Jong Surge
(@kimjongsurge) reported
@_nataliecat @ring My dog just went APESHIT... Took 15 minutes to calm her down
-
Nicole Kalin
(@NikkiV35) reported
@ring hi there- my in-laws (no Twitter) need help with a Ring charge they just got for a service they don’t have anymore. Can you help me get it cancelled?
-
Alex Jackson
(@SomeNorfolkGuy) reported
@ring I cannot log back into my doorbell. It want a verification code sent to a phone number I no longer have, and I have never logged in on any other browser to get the code it suggests on your website. Can you help?
-
KP
(@phinskp) reported
@ring I feel like your customers would benefit from you telling them BEFORE their subscription $$ gets taken and also would help if the charge didn’t look like HKSNDIENIDISBDJDN
-
Louise Green
(@green2807) reported
@ring confused as to why your customer service is so bad! I was speaking to an adviser who then confused me with someone else and has now stopped replying to me!
-
🚖 Charlie's Taxi 🚖
(@TaxiDriverDiary) reported
@ring products are ace . Trying to get in contact with them in nigh on impossible Very poor service
-
Wen Rug Pull: Minting Now
(@pullmyrug) reported
@tmleafs26 @ring let me down. Maybe they will buy some rugs!
-
Nicole Kalin
(@NikkiV35) reported
@ring Thank you but they don’t know their account info which is why we have this problem.
-
Pedro Palayok
(@areacode778) reported
from
Edmonton, Alberta
@ring down?
-
Lou Gasco
(@lou_gasco) reported
@OnSolve Dallas Zipcode 75231 has been getting plagued by false reports of Assaults almost every hour for the past 4 days on @ring's neighborhood events. They claim the Dallas Police Department has reported it, but they didnt. Someone has hacked OnSolve. please fix this.
-
CHET
(@nv_chet) reported
@ring had the device for 2 years 4 month and getting pink screen being asked to buy a new device ridiculous service and poor form.
-
Pedro Palayok
(@areacode778) reported
from
Edmonton, Alberta
@ring going on anf offline both of my properties is this your services acting?
-
Rick Wolnitzek
(@rwolnitzek) reported
@ring the iPhone app is broken. When logging in, it sends the wrong email. There is no link to verify identity.