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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Device Failure | |
 Manchester |
Device Failure | |
| Laurelton |
Website Down | |
| Meridian |
Online Features | |
 Sevilla |
Online Features | |
| Denver |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Zelda Bryant-Ashby
(@ZeldaBryantAsh1) reported
@ring the app is not working. I am not able to sign in.
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neXanderthal
(@XanderpussRex) reported
Why does my @ring doorbell go off when a car drives down the street, but @amazon delivery drivers walking up to my doorstep and setting packages down NEVER set it off?
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Lisa M
(@higgs_623) reported
@ring @RealJMurray Stop being sorry and fix the issuse. This is unacceptable
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Johntron
(@Johntron) reported
@ring Actually, everything is working for me. I've been staring at your static status page assuming things are still broken...
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January 20, 2021 12:00pm
(@BerninForBernie) reported
@pithyaphorism @ring Welp, my daddy said he didn’t get automatic windows on his Ford Fairlane in ‘64 because it was just something else to break down. I spent hours trying to master the art of rolling down my window without appearing to do so. #InternetOfThings
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Madre
(@marcihcarnes) reported
Never buy a Ring doorbell, worst customer service ever. @ring @ringsucks, @ringdoorbellsucks
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Dr. Nishil Malde
(@nishilmalde) reported
@ring Sure things break and go down. Although I would have thought for an organisation like Ring they would have multiple redundant systems in place for such outages?
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Dad Guess What
(@DadGuessWhat) reported
@ring Im in Disable Mode but the camera is still recording motions. I’ve toggled between Modes, signing in and out but it is still happening. Help.
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Cesar Ramirez
(@OneCesar) reported
@ring My app is not changing from away mode to home mode. The cameras continue to record. How can I fix this?
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Scott Hurst
(@rscotthurst) reported
@ring Maybe after this event you can revisit depending solely on a single AWS region. When one goes down your service should bounce to another. Home security is a big deal.
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Walmart brand Ed Sheeran
(@bellybuttongoo) reported
Thanks to @ring my apartment was broken into while their system was down earlier today. WTF is the point of #ring if it doesn't work when you need it most. 10 out of 10 pissed and 0 out of 10 recommend.
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Ricky Stone
(@garyth3duck) reported
@ring is anyone working on this? I’ve been a customer for 24 hours and can’t use. Tried troubleshooting the device ended back in setup mode and then to go hours without the decide working to find out your services are down and you knew about it but didn’t give us updates!
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Brad b....
(@brad_bieraugel) reported
@ring New version2 alarm was working great until this morning when all push notifications to iPhones stopped for open sensors and when alarm had sensors tripped, mode changes etc. no settings have been changed so somethings related to your server issues. Help!
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Fancher Comes Alive!
(@AliveFancher) reported
@ring I got the battery compartment door warning this morning. I can’t switch modes all day. Is this also symptom of the the issue?
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B
(@BrentWagner) reported
@ring Mine is still not working- it’s been 12 hours.
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Brian
(@brianthelouie) reported
@ring @TheEvanGodwin That’s a BS answer. Just hurry up and fix the ****. It’a been down for way too long already. How are we expected to rely on ring camera service?
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Hero GlaZe
(@GlazeHero) reported
@ring Doorbell chime doesn’t work and went through every step possible to get it to work. Seems like many others are having the same issue that the chime just doesn’t work at all. Why is that?
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Jude
(@RaiderJude) reported
@ring Harrrible! In 2020 what ‘big’ company can not figure out an outage? Your company should be ashamed of itself.
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Gman!
(@Whizwheels) reported
@ring This is really not good enough 8hrs offline, you should have a backup system. I'll be expecting my Ring Monthly Fee back.
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Marissa Kroenke
(@mmanor17) reported
@ring So is the fact that my contact sensors aren’t giving me notifications part of this?? What exactly is the outage??
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Jefferson
(@jandroid11) reported
@Steve91392532 @ring I had Ring for more than a year and this is the first time I've had this outage issue, hopefully it's not a hack for the holidays, this would be a porch pirates dream
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Free4ever
(@free4ever7777) reported
@ring Please fix your system it’s been down all day
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GrandMasterB23
(@grand_b23) reported
@ring yo chief, I can’t change my modes. Just installed this last week and it’s already down. Not good. I’d like to speak with the owner please.
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🙌EZ🙌
(@EZCANES) reported
Does anyone have @ring devices? Seems they are having an outage via @awscloud services...
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Lisa M
(@higgs_623) reported
@ring Stop with the robot automated response to the tweets! It’s just as frustrating as your lack of response to the outage! Credits to customers should be high on your list. I just ordered bing and ring will be replaced. Wish i could send the ring cam back
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Madre
(@marcihcarnes) reported
@ring Trying to get set up again. Customer service can’t help ...worst service ever @ringisnohelp @ring
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Bigblueball
(@Bigblueball2) reported
@DanHewitt_ @ring Heard Arlo had same problem last month.
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JOSE C
(@JOSEC84995526) reported
@ring Still down :(
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Darren Skidmore
(@DSkids) reported
@ring You should be notifying customers as soon as you are aware of the outage, this is home security and peace of mind not a frivolous luxury
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sdc
(@sergiodc1966) reported
@schmassidy @ring I’m having some bad issues with the ring doorbell 2nd gen I have called ring and they know about it and have given 24 hrs to fix issue