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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features | |
| New York City |
Online Features | |
| Arlington |
App Crashing | |
| Arlington |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Luijten
(@RobLuijten) reported
@ring How about you make your service status page accurate so global impacted users understand they are impacted. And also to fix your ‘subscribe to this incident’ feature as it is not accepting my credentials. You really must do better.
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Joe Martell
(@jmartell09) reported
@ring I’m having issue with my notifications on my iPhone. I’m not able to see the preview picture when it pops up in the notifications. Is this a known issue?
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kadhimhussain@google
(@KadhimhussainG) reported
@MercedSaid @ring I have same issue
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Face
(@TonyAldapa) reported
from
Los Angeles, California
@Rufio1617 @ring @AMCTheatres Nah, people be getting killed in movie theaters down here lol. Nobody said anything
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Daniel Robinson
(@dannr88) reported
@ring @TommyBarnett69 Rich notifications are not working on my Ring Wired by Amazon either. I have reset router, doorbell, app, turned rich notifications on and off and we still only receive text notifications.
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Amanda
(@Amanda234712) reported
@ring I’m in the UK, status says US east region, also one of my ring security cameras is plug in not battery, think it’s world wide and an issue with the app and online log in
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𝙰𝚗𝚍𝚛𝚎𝚠 𝚂
(@andy_horale) reported
@Matt_Colliers @ring I also have this Matt. Suspect this specific issue has been lost in the noise of the total chaos of ring at present. I see that they also report a loss of 'rich notifications from battery devices' and I've put the loss of Alexa notifications down to that...but time will tell..
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Bill
(@williambarnwell) reported
from
Belleville, Ontario
@ring We had a theft last night during your outage. Really need to acces our footage. Please advise eta. #ring #ringapp #ringdown
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Gevon Ahmad Taylor
(@gevonataylor) reported
@ring has the worst customer service. Not only did their representative lie to me about the security screw size for my doorbell, they can't assist you unless you have info that's on the box (that you likely threw away) or that's on the back of the device (WHICH IS MOUNTED!!)
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Andy Donn
(@Andy_Donn) reported
@ring Your pinned tweet says something about notifications problem but as far as I can tell the entire ring system is down. All cameras, all accounts can not login. Can you confirm?
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Blainy Gwarada
(@GwaradaBlainy) reported
@ring @ I can’t even login as well, it’s quite disappointing. Located in Perth Australia
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Char
(@akaCharter) reported
@ring requiring an old device to login to a new device is a horrible idea. Requiring someone to be home for customer service is a horrible idea. Many people use your service because they are abroad or away (including me).
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R. Gutter
(@RdotGutter) reported
@ring Hi, all of a sudden, I am no longer getting the snapshot included with the privation on my iPhone/Apple Watch. Looks like “Rich Motications” are enabled. Why? How do I yen them back on? Help! Thanks!
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Jacob
(@MercedSaid) reported
@ring for some reason rich notifications are not showing up for my solar powered security camera NOR my hardwired doorbell. They just randomly stopped. Is there some type of issue going on?
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lea
(@sweet1_2love) reported
@ring hiya I can’t subscribe as keep getting error messages
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Andy Donn
(@Andy_Donn) reported
@ring Since outage earlier only 1 camera is back online. 8 more show offline. I’ve tried powering off and on and used multiple phones to test
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Leota
(@StopGaslighting) reported
@ring I purchased a house and the old owners refuse to deactivate the doorbell. Your own website says to call in a case like this. I called and your CSR, says there is nothing that can be done. This is a huge security issue! Reset or send me a new one!
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Hannah
(@H_Fry) reported
@SmeglessWonder @ring I am exactly the same. I think it is a them issue rather than us the customers.
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Keith Radcliffe
(@KeithRadcliffe) reported
@ring Always home, except when your servers crash and nobody can connect. Suggest you speak to your marketing department for a new slogan ASAP
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chelsea jade
(@chelseajadeleo) reported
@ring I can’t log in to my app after I signed out to see if it would refresh as I’ve been having so many issues this week. Is everything down?
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Steven LEE
(@StevenLeeJohns) reported
@ring I purchased a house and the old owners refuse to deactivate the doorbell. Your own website says to call in a case like this. I called and your CSR, says there is nothing that can be done. This is a huge security issue! Reset or send me a new one!
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Charlotte Turnham
(@Charlottes_21) reported
@ring Hi sorry for the late reply. Seems to be fixed now, it said the ring app was having trouble connecting to servers
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Mary B. Moore
(@mary_bmoore) reported
@SZuberstar @ring Get your base unit and hit reset. I also wouldn’t advise reconnecting it until they fix it. Mine is sitting on the floor just now after 25 mins of hell this morning.
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cards
(@cards_suns) reported
@ring Anybody know better security camera companies?? I have $1,500+ in ring cameras and they stop catching motion the second the sun goes down every night. Cameras are picking up about 10-20% of motion at night time. Last night I walked all around my car and my cameras did not pick up
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babjul
(@babjul08) reported
@ring @PodycustBlog I am in US WEST ...not able to use the app/ web login not able to reach help support ...it's urgent guys...
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KingPablo
(@kingpablo2) reported
@ring Just talk to the customer service in Philippines. I purchased a new home with Ring. I have an acc for another property for the last two and half years! I have proof of purchase and can’t find previous owner. They want me to buy a new Ring. Hello Google! GoodbyRing!Terrible!
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JR
(@Johnryder48) reported
@ring Cannot access my doorbell. Understand there is a outage. When will this be fixed?
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kadhimhussain@google
(@KadhimhussainG) reported
@dannr88 @ring @TommyBarnett69 Same issue with mines
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Sbengu
(@bngus_s) reported
@ring There's also an issue with the recordings. My recordings are now only 9 seconds long and captures pretty much nothing.
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Abu Adam
(@Urdoniii) reported
@ring YOUR SYSTEM IS DOWN!!!! WHAT A GRRAT SERVICE!!!!