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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (20%)
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Sign in (20%)
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App Crashing (14%)
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Errors (9%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brunswick |
App Crashing | |
| Easley |
App Crashing | |
 Sydney |
Online Features | |
| Melbourne |
App Crashing | |
| Kansas City |
Website Down | |
| Loveland |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Engrpiman
(@Engrpiman) reported
@ring just installed a wired doorbell. Here is some feedback. If you could provide more room on the back side for jumper wires it would help. My wires were to short to reach
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Tom Schmidt
(@tomdar2) reported
@TwisterMc @ring Truth. Especially on garbage day.
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C M N Westbrook
(@cmnwestbrook) reported
@ring Lately my front door camera thinks a lot of non human things are a person at my door, occasionally waking me up from a deep sleep.. can I send videos to your QA department to help improve person detection?
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Richard Garcia
(@ThugAngel11) reported
@truebill I learned years ago to utilize your calendar 📅 in your phones to break down your payments. As for streaming services I only use free services or probably splurge $5 a month #Peacock for one but I rather pay for a yearly subscription for home security like @ring
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Shane
(@BillyBobbJoeBob) reported
@ring I can't login anymore. It's asking for an auth code its supposed to text me but I never receive it. And this is the only device I've ever logged onto it from so I can't use an alternate device option
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Stu Morris
(@stuey_morris) reported
@ring here's an idea, how about you have a snooze button for the light on your floodlight ring. sick of it going off at absolutely nothing and turning it off every 2 mins. Do #nest have this issue?
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Jay W
(@OccupyArkham) reported
@YNB @ring Not sure the model or anything, but my favorite thing about it is having video recordings of the goofy **** my dog does when I let him out to pee.
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Dan Radin
(@dan_radin) reported
@ring please train your support staff on the Alarm Pro. They don’t seem to even be aware that it exists, let alone able to help with troubleshooting. Have been unable to connect Chime Pro 2 with the Alarm Pro despite receiving a replacement unit.
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Gary Tappin
(@gaztap10) reported
@ring my item hasn’t been dispatched yet? Can someone help?
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Praveer Kumar
(@praveerbol) reported
@ring Pathetic customer service. Chat agent Kurt is rude, misbehaving and arrogant. No help with the lost order. Returning package to switch over to other vendor for my new house. Bye bye Ring.
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Andrea
(@IcookIknowstuff) reported
@YNB @ring I had one. It was very convenient, nice for orders, useful when we traveled. Had some problems with sound when we initially set it up. Needed an electrician to help. I'll be honest though, definitely have some privacy concerns w/Amazon and security concerns
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Claud Scola
(@claudscola) reported
@ring app reports problem loading location and does nothing now?
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😕
(@DeeDeeVault) reported
@Escapesalot @YNB @ring Actually it is and issue. Most new routers have smart connections enabled meaning a device will switch between both channels based on distance. So you need to have 2.4 enabled as the only option to connect to a smart camera doorbell etc. ring.
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AndyH
(@andyhunn67) reported
@ring can you help… I’ve disabled my stick up cam and video doorbell from the Amazon Alexa app, but why do I still get a ringing noise from my echos every time there is motion!! Thanks
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Prashant Pandey
(@ppandey31) reported
@ring 3 days, and I can't install my security system even right now. Any help is appreciated folks. I'm not sure what to do next or/and how to proceed.
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Gregory Howard🕵🏿
(@gregorylh411) reported
@YNB @ring You might want to have an expert regardless of your system. You want to make sure there are no blind spots. For the average home owner ring self installation works fine. Cover your door and cameras or floodlight cameras as well. It all boils down to what you want to see.
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56 will end them 🇬🇧 🇮🇱 🇺🇸
(@plumsteadtom) reported
@ring If it picked up motion from inside the house, they must have already broken in.
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Kayce Georgi
(@kayce369) reported
Apparently after telling me I'd get a replacement, @GetKuna has decided to go back on their promise because of issues on their own end and now I have to pay full price for a replacement. Should have just gone with @ring A bad month for customer service over here
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Grant
(@StansVideos) reported
@PCROW22 @ring ******* nightmare round but us the last 6 months mate.
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1
(@shavedmonkey1) reported
@ring one of the worst companies on Earth they continually lie to me I've called customer service I've emailed them. And they continually tell me I live in a place I don't live and when. Ring told me my next door neighbor doesn't live close enough to me to be in my area 45 ftaway
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Kimmie Turner
(@Kimmiegrl8t) reported
@YNB @ring I wouldn't. Too many people get hacked on that system. I have Nest and never had a problem
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Twostory
(@Twostoryguy) reported
@ring Will you come out to fix it? Didn’t think so.
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Bry
(@bry_izzy92) reported
@Laurie_Holden @ring I use Ring to monitor my dogs. Everytime they start to chew the blinds, etc, I say, "You guys better quit". They start to look around then go lay down.
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Koffi OLOMIDE’s MICKO
(@KMichellesWig) reported
Lately these @ring cameras and door bells devices have been saving Black Women's lives! Wtf is going on?! Thank goodness there's a lot more evidence of these wicked Men
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NICK SHELLIS
(@nickthegreek187) reported
Trying to speak to a human is impossible! I can feel a refund coming on if i dint get help!!! @ring
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KayJay 🏳️🌈 (she/her)
(@ScarletRedRuby) reported
@ring Thanks but I actually have already contacted Ring a few times to try to figure out how to fix the issue. The techs have been able to help me make my Chime work, but then it just stops working again after a while.
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Sam b
(@sanezarbs) reported
@ring customer support Is the absolute WORST! despite spending hundreds of thousands of dollars on equipment for our 85 homes, they refuse to help update our camera's recording subscriptions so their products actually do what they promised. Absolutely infuriating
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LastigeGinger
(@LastigeGinger) reported
@ring I already did, please just help me
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Doctor Honoris Causa
(@tompsee) reported
See so many tweets here calling out poor customer service (well deserved I am sure), but I wanted to give a huge thanks to a CS rep at @ring for her great help. Zen stayed with me for over an hour, working every possible solution to address my issues. It’s important to say thanks
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Grant
(@StansVideos) reported
@PCROW22 @ring Yeah kind of. Six weeks holidays and all the kids were a nightmare. Baseball?!?!?!?!!?