Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (78%)
• Online Features (11%)
• Errors (11%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Addlestone	Device Failure	1 day ago
Newham	Device Failure	22 days ago
Port Orchard	Online Features	1 month ago
Morecambe	Device Failure	2 months ago
Greeley	Errors	3 months ago
London	Device Failure	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura Waller (@MamaWaller85) reported 39 seconds ago

  @ring is there a current issue as my device has been offline all day and no problem with WiFi

• 
  Italo Rulli (@ItaloRulli) reported 2 minutes ago

  @ring as soon as you started pushing your new 4kcameras, the batteries for the old (new) unit do not longer last the two weeks they used to. Every 24 hours I must replace it for a charged one. I had a similar issue with another product which the service vendor increased amperage

• 
  Mohaaa (@Mohhaaa95) reported 3 minutes ago

  @ring No mobile push notifications on any device (Android + iOS). Web notifs work fine, videos record OK. Tried: logout/login, reinstall, all settings checked. Support refuses to escalate. Server-side push token issue. Please help.

• 
  Yan (@indie_yan) reported 4 minutes ago

  @ring why are ring doorbells so bad?

• 
  HealinNRealTime (@BuiltOnSoles) reported 6 minutes ago

  Hey @ring could really use your help! Love your products, advocate for you to so many neighbors. However recently having a handful of issues and no matter what I do to trouble shoot, not working. Getting zero notifications from out front door and to front yard camera. Plz help!

• 
  Alexi atherton (@Alexi2088) reported 7 minutes ago

  @ring Three calls. Three different advisers. Around 25 minutes on each call. Three terminated calls before my issue was resolved. That’s over an hour of my time wasted with nothing to show for it. Easily some of the worst customer service I’ve ever experienced.

• 
  Ken Martin (@kenmartinboston) reported 11 minutes ago

  .@ring customer support is gone right down the toilet after dealing with massive language barriers I’m on my third return 🤦🏻 they just can’t get it right I think their plan is to drive the customer crazy until they give up. @amazon you have ruined them

• 
  Bowl300 (@twk714) reported 17 minutes ago

  @ring My 2020 stick up cam suddenly stopped working. Moved to a new location after which it wouldn't power up (batt is full). I've tried resetting it by: removing the battery for >1 hour, holding the reset button for 20+ seconds, and tapping the reset button several times. Help!

• 
  Yashvardhan Goenka 🇮🇳 (@The_other_Yash) reported 21 minutes ago

  @ring Hi Ring Support Team, I am writing to request urgent assistance with my Ring account. I have been completely locked out and am unable to log in despite multiple attempts over several days. Here is a detailed summary of the issue: (CHECK DM. I've mentioned the issue.)

• 
  King•VP (@IDDQD_VP) reported 23 minutes ago

  @ring No, if you read my email, we do not. His account is linked to his mobile phone, which is disabled. There is no way we can login. My mother purchased a new account meanwhile.

• 
  Clayton Knight (@mrcajunjoker) reported 23 minutes ago

  Hey @ring so I replaced a floodlight cam and added another. I have them shared with my gf but the new cameras aren’t showing up on her phone. Her email is under shared access for both cams. Is there an easy fix for this? Or do I delete her access and add it back?

• 
  Nanabozho (@SaltyRiverWater) reported 23 minutes ago

  Man, @USPS has a serious problem. I mailed a sealed box of cards back in April. Box was never scanned so I opened up a Missing Mail Search. Yesterday, after 6 weeks, I get a notification that it was delivered. Reached out to the buyer and let him know. Buyer provided @ring video showing that no delivery was made. @USPS where did this package end up?

• 
  Words of Wiz Dumb (@Michael07369542) reported 25 minutes ago

  WTF @amazon Keep pushing back and pushing back delivery on a simple @ring doorbell. As I said @Lowes had them IN STOCK AT SAME PRICE AND SCAM "PRIME DAYS"!!

• 
  Marcel Wagenaar (@marcelwagenaar) reported 28 minutes ago

  @ring is there a malfunction? Can’t log in and my system is offline. #ring #ringalarm

• 
  bando (@bandonationbank) reported 30 minutes ago

  @ring created & implemented movement detection / facial rec using AI to notify you in real time via push notif. ie: “person walking by front door” or “armed man holding weapon trying to break in.” & Ring was like, yeah…. we gon charge extra for this ****. pay more. more safe

• 
  Williams fam🐊 (@Williamsfam7) reported 37 minutes ago

  @ring @A24 Your customer service is terrible!!

• 
  JeroenS (@JeroenPJS) reported 40 minutes ago

  @ring my video doorbell 2 suddenly has white stripes in the night footage. What could be the issue?

• 
  Christopher Brown 🟧 (@CptDylDozer) reported 41 minutes ago

  Kia boys broke into wife's car overnight. Nothing was in the car and they couldn't get the thing started. @ring camera was absolutely garbage and caught nothing but human-free snapshots before and after. I am going to refrain from stating my thoughts or feelings on the matter, since I kinda like X.

• 
  James 🌐 (@james_almeida) reported 42 minutes ago

  Be careful ordering AI gear from @Amazon I ordered 2 DGX Sparks. The package arrived opened, items stolen, and boxes re-taped. My @Ring camera only captured a single frame of the delivery guy. He clearly knew what he was doing: stole $10k of AI gear and tampered with the camera so it shut off during the drop-off. How was thing not a package that requires a signature? Also it should have been Fedex or UPS. I reached out to Amazon support and now I have to wait 5 days for them to tell me what's going to happen. I'm without the gear I paid for and it's not clear I'm getting a refund. WTF @Amazon ?

• 
  Jeremiah (@TotalRecall9) reported 46 minutes ago

  @amazon @ring I'd say it's staged because.. 1) It's not hot as hell. 2) He's not rushing around on an overburdened route. 3) He has time enough to fix the flag but not a couple of seconds to walk on the sidewalk? Amazon posts this, but they treat their delivery drivers like expendable crap!

• 
  logan (@logosteel) reported 46 minutes ago

  Hey @ring ! On the old doorbell 2, it seems the UV screen has cracked and fallen off. Photos and videos are serviceable, but bad. Any support on this issue?

• 
  FACELESS SHEIN INFLUENCER (@sheininfluencer) reported 46 minutes ago

  @ring TERRIBLE SERVICE, SEND MY ORDER!!!

• 
  Timothy Royer (@Be_BereanTX) reported 46 minutes ago

  @therealDeFlock @ring @HomeDepot Well, if it had an automated pepper ball gun or hi flow pepper spray with it, I could see it, but the Thugs could have that thing torn down and carried away before any live security guard could get there.

• 
  ← Sum'n Else 🇹🇹🇯🇲 (@CreatedToBHated) reported 46 minutes ago

  @ring I did. Your agent told me I have to wait a week for y'all to do anything about an issue that's reoccurring and happening right now

• 
  Ran Nahmias (@rnahmias) reported 47 minutes ago

  @FedEx One out of every three deliveries lately seems to end with: “Customer not available.” The problem? @Ring cameras exist. If your driver doesn’t want to make the stop, that’s one thing. But claiming I wasn’t home when the cameras show nobody ever arrived is something else entirely. @FedExHelp

• 
  zerofucks (@ZeroFucksOG) reported 48 minutes ago

  @therealDeFlock @ring @HomeDepot what in ******** is this bullshit?!

• 
  Tom Reader (@thomasFreader) reported 49 minutes ago

  @AlecBurnsGolf @ring Sometimes things go wrong, nobody is immune from system errors. How they respond in problem solving is the point at which disappointment might be justified.

• 
  KittehSparkle (@KittehSparkle) reported 49 minutes ago

  @cranberryclock @ring My new fav pass time is watching kitbiga convince AI spam calls thar hes the admin then changing their command structure, by having them say the most ridiculous ****.

• 
  Barry Harding (@BazzaHards) reported 51 minutes ago

  @ring not impressed with your customer service 😡 You send me a faulty product, can’t resolve the issue despite 5 phone calls (kept getting disconnected by you), then I have all of the inconvenience of sending faulty bit back BEFORE you send me a replacement ! Shocking 🤷🏻😡😡

• 
  Mental Midget 🤯🧘‍♂️ (@mentalmidgat) reported 54 minutes ago

  @ring Bull ****!!! You think anyone believes anything you lying Zionist Jew ***** says.. you partnered with Flock and flock shares all data with a Palantir.