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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dunbar |
Errors | |
 Zürich |
Sign in | |
| Zürich |
Online Features | |
| Chicago |
Sign in | |
| Charlotte |
Device Failure | |
 Manchester |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Claud Scola
(@claudscola) reported
@ring app reports problem loading location and does nothing now?
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Doctor Honoris Causa
(@tompsee) reported
See so many tweets here calling out poor customer service (well deserved I am sure), but I wanted to give a huge thanks to a CS rep at @ring for her great help. Zen stayed with me for over an hour, working every possible solution to address my issues. It’s important to say thanks
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Koffi OLOMIDE’s MICKO
(@KMichellesWig) reported
Lately these @ring cameras and door bells devices have been saving Black Women's lives! Wtf is going on?! Thank goodness there's a lot more evidence of these wicked Men
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Jay W
(@OccupyArkham) reported
@YNB @ring Not sure the model or anything, but my favorite thing about it is having video recordings of the goofy **** my dog does when I let him out to pee.
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😕
(@DeeDeeVault) reported
@Escapesalot @YNB @ring Actually it is and issue. Most new routers have smart connections enabled meaning a device will switch between both channels based on distance. So you need to have 2.4 enabled as the only option to connect to a smart camera doorbell etc. ring.
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Dan Radin
(@dan_radin) reported
@ring please train your support staff on the Alarm Pro. They don’t seem to even be aware that it exists, let alone able to help with troubleshooting. Have been unable to connect Chime Pro 2 with the Alarm Pro despite receiving a replacement unit.
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Twostory
(@Twostoryguy) reported
@ring Will you come out to fix it? Didn’t think so.
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Andrea
(@IcookIknowstuff) reported
@YNB @ring I had one. It was very convenient, nice for orders, useful when we traveled. Had some problems with sound when we initially set it up. Needed an electrician to help. I'll be honest though, definitely have some privacy concerns w/Amazon and security concerns
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C M N Westbrook
(@cmnwestbrook) reported
@ring Lately my front door camera thinks a lot of non human things are a person at my door, occasionally waking me up from a deep sleep.. can I send videos to your QA department to help improve person detection?
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Shane
(@BillyBobbJoeBob) reported
@ring I can't login anymore. It's asking for an auth code its supposed to text me but I never receive it. And this is the only device I've ever logged onto it from so I can't use an alternate device option
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Bry
(@bry_izzy92) reported
@Laurie_Holden @ring I use Ring to monitor my dogs. Everytime they start to chew the blinds, etc, I say, "You guys better quit". They start to look around then go lay down.
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Richard Garcia
(@ThugAngel11) reported
@truebill I learned years ago to utilize your calendar 📅 in your phones to break down your payments. As for streaming services I only use free services or probably splurge $5 a month #Peacock for one but I rather pay for a yearly subscription for home security like @ring
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Tom Schmidt
(@tomdar2) reported
@TwisterMc @ring Truth. Especially on garbage day.
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56 will end them 🇬🇧 🇮🇱 🇺🇸
(@plumsteadtom) reported
@ring If it picked up motion from inside the house, they must have already broken in.
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LastigeGinger
(@LastigeGinger) reported
@ring I already did, please just help me
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Engrpiman
(@Engrpiman) reported
@ring just installed a wired doorbell. Here is some feedback. If you could provide more room on the back side for jumper wires it would help. My wires were to short to reach
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Sam b
(@sanezarbs) reported
@ring customer support Is the absolute WORST! despite spending hundreds of thousands of dollars on equipment for our 85 homes, they refuse to help update our camera's recording subscriptions so their products actually do what they promised. Absolutely infuriating
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BadFoodBlog YouTube
(@BadFoodBlog) reported
@primevideouk under UK law if you leave my package on the street/doorstep and it is stolen it was undelivered it is in you loss prevention issue. I got. @ring doorbell to make it easier but it is pointless if your drivers won't use them.
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1
(@shavedmonkey1) reported
@ring one of the worst companies on Earth they continually lie to me I've called customer service I've emailed them. And they continually tell me I live in a place I don't live and when. Ring told me my next door neighbor doesn't live close enough to me to be in my area 45 ftaway
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Victory Through Harmony
(@CardiffGooner1) reported
from
Porthcawl, Wales
@ring Changing my ring chime to the Festive settings, if only it would bloody work!! Unfortunately mine still doesn’t after 5 days waiting for you to fix the problem!!
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Praveer Kumar
(@praveerbol) reported
@ring Pathetic customer service. Chat agent Kurt is rude, misbehaving and arrogant. No help with the lost order. Returning package to switch over to other vendor for my new house. Bye bye Ring.
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NICK SHELLIS
(@nickthegreek187) reported
Trying to speak to a human is impossible! I can feel a refund coming on if i dint get help!!! @ring
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KayJay 🏳️🌈 (she/her)
(@ScarletRedRuby) reported
@ring Thanks but I actually have already contacted Ring a few times to try to figure out how to fix the issue. The techs have been able to help me make my Chime work, but then it just stops working again after a while.
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Stu Morris
(@stuey_morris) reported
@ring here's an idea, how about you have a snooze button for the light on your floodlight ring. sick of it going off at absolutely nothing and turning it off every 2 mins. Do #nest have this issue?
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Tiff Par
(@mama_P_2021) reported
@ring is there a known issue with the Christmas chime tones? They’re available on the app, but not working on our Chime Pro?
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Kimmie Turner
(@Kimmiegrl8t) reported
@YNB @ring I wouldn't. Too many people get hacked on that system. I have Nest and never had a problem
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Gary Tappin
(@gaztap10) reported
@ring my item hasn’t been dispatched yet? Can someone help?
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Alex Calix
(@AlexCalix5) reported
@ring I have a first gen ring doorbell that I loved when I first got it. However, over time it was disconnecting from our wifi, now we came back from a trip and found it completely dead. Its hardwired, and never had an issue until this last year. Are you killing 1st gen devices?
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Prashant Pandey
(@ppandey31) reported
@ring 3 days, and I can't install my security system even right now. Any help is appreciated folks. I'm not sure what to do next or/and how to proceed.
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Gregory Howard🕵🏿
(@gregorylh411) reported
@YNB @ring You might want to have an expert regardless of your system. You want to make sure there are no blind spots. For the average home owner ring self installation works fine. Cover your door and cameras or floodlight cameras as well. It all boils down to what you want to see.