Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (50%)
• Online Features (18%)
• Sign in (12%)
• Errors (9%)
• App Crashing (6%)
• Website Down (6%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Morecambe	Device Failure	7 days ago
Greeley	Errors	17 days ago
London	Device Failure	19 days ago
Manchester	Device Failure	21 days ago
Romeoville	Device Failure	23 days ago
Garland	Device Failure	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jerry Chacon 'blue check mark' (@chaconkie) reported 6 minutes ago

  @ring @USPS @USPS it's called "mail delivery" not "mail come pick me uppy", right? Also, now are you seeing why people use FedEx, ups, etc, instead of your ancient asses? Way to ******* over 🖕🤬🖕

• 
  Toby Benson (@tobymedia) reported 7 minutes ago

  Amazing how a multi-million dollar company like @ring can have such terrible UX in their app/website that it doesn’t let you subscribe to their pro package… like I’m trying to give you money & you’re not letting me - crazy! This page opens whenever I click to upgrade and it’s a dead page with info about the plan… and says “plans can’t be managed in the ring app” and there’s nowhere to click!! Madness.

• 
  Jack Rabbit (@Jack_Blast194) reported 7 minutes ago

  @ring because your software notices trigger words and will automatically delete the post. I posted about a homeless guy walking in a park near a playground and you deleted the post. No profanity at all. Just a warning to my neighbors and your system deleted it. **** you.

• 
  Mr. Brooks 🇺🇸 (@brookspw) reported 13 minutes ago

  @ring We installed and paid for a doorbell for my mother in law. She passed away 3 years ago. We kept it in the house until it was sold last year. She is gone. The house is gone. The doorbell is gone. We have tried over and over to stop the recurring charge but you won’t help us. We can’t get an email on her account that no longer exists. How can you help me?

• 
  David (@DVA1D23) reported 14 minutes ago

  @RhysSullivan I want to get rid of our @ring POS products so bad

• 
  Its_just_james_92 (@jversegame) reported 14 minutes ago

  Hi @ring I’m having trouble logging into my account , I’ve followed the steps online but it’s not working please can you help ?

• 
  Rebecca North (@samjohnsonqqq) reported 19 minutes ago

  @ring Wow! Your customer service has gotten terrible. I’ve had your cameras since the beginning. Spent 30 minutes on the phone with no help. Can’t add a user to a new camera. Software is broken!!!!

• 
  James Mckeown (@JamesMc97105487) reported 25 minutes ago

  @ring Hello! I’ve a Ring battery doorbell 2024 stuck on 10% battery and not charging at all. No blue light notification, tried to reset but no joy. Only 8 months old can you help?

• 
  Mike Btt (@MikeBtt) reported 26 minutes ago

  @ring my doorbell went offline last night and ever since I’ve not been able to reconnect it to the broadband network. I have been onto @CommunityFibre but they can’t fix it.

• 
  DUBS (@KeithMugser70) reported 26 minutes ago

  @ring I have 5 ring cameras around my house 4 of them saying off line ???? Never had any trouble for about 3yrs , they each went off line a few days apart ?

• 
  Kristy Moore (@KristyM03508044) reported 26 minutes ago

  @ring is there a way to speak to a human? I need help!

• 
  Paul H (@PaulHurst86) reported 26 minutes ago

  @ring I’m needing help, I’ve tried your chat support which didn’t help me, I’ve tried your customer contact number which didn’t help me due to it all being AI

• 
  Mands 🌷🌺🌻🌼🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@skipper68uk) reported 27 minutes ago

  @ring doorbell is shite, very bad lag upto 3 minutes by then i have seen someone at door and answered it before it alerts me ! time to bin it

• 
  Gbrook (@gbrook37) reported 29 minutes ago

  @ring They must of been the lucky one that ring did not have a system failure as when I got broken into they did so no evidence to be obtained. Opened a case no one coming back and today shortage of staff to deal with customer

• 
  Christopher Brown 🟧 (@CptDylDozer) reported 30 minutes ago

  Kia boys broke into wife's car overnight. Nothing was in the car and they couldn't get the thing started. @ring camera was absolutely garbage and caught nothing but human-free snapshots before and after. I am going to refrain from stating my thoughts or feelings on the matter, since I kinda like X.

• 
  Ken Martin (@kenmartinboston) reported 31 minutes ago

  .@ring customer support is gone right down the toilet after dealing with massive language barriers I’m on my third return 🤦🏻 they just can’t get it right I think their plan is to drive the customer crazy until they give up. @amazon you have ruined them

• 
  Dtino (@gdfilipe) reported 33 minutes ago

  @ring terrible system , a total ripoff , I got 2 cameras and door bell a chime and a bracket allowing the camera to move around , I need to give it away , but the person must physically come remove it. I will not spend another ounce of good energy on bad things.

• 
  Jack Rabbit (@Jack_Blast194) reported 34 minutes ago

  @ring You stupid, woke dumb ***** won't let us post about the homeless in our area. Neighbors in our area are complaining about how you take posts down, warning about homeless people suddenly appearing in our city. Even walking around playgrounds. We're 40 miles outside of LA and as

• 
  ItsMike (@ItsMikeTwitch) reported 38 minutes ago

  @NataleeAnn92 @ring I'm having the exact same issue, every single morning for the past week I'm waking up to a notification from 2-3am saying it's offline. Literally never reconnects 🙄 @ring please advise ASAP, I'd rather not be spending £5 a month on a device that doesn't work...

• 
  Mohaaa (@Mohhaaa95) reported 39 minutes ago

  @ring No mobile push notifications on any device (Android + iOS). Web notifs work fine, videos record OK. Tried: logout/login, reinstall, all settings checked. Support refuses to escalate. Server-side push token issue. Please help.

• 
  killians.magical.life (@KilliM222) reported 42 minutes ago

  @ring it's ridiculous that with the neighborhood feature you can't ask neighbors to keep music down because it goes against guideline. What guidelines? I think that's a very respectful thing to ask. Ridiculous.

• 
  Wildwitch 🧙‍♀️ (@wild_witchy_) reported 42 minutes ago

  You see the worst and the best of human beings when you have a @Ring camera at your front window. I watched a woman kick a piece of trash into our front yard. 3 minutes later I watch a couple pick it up and clean it up.

• 
  ØBANA (@StephenObana) reported 46 minutes ago

  @ring doorbell was denied by all of the sharks on #sharktank during its pitch episode, in 2018 it sold to Amazon for $1billion dollars. Gate keepers aren’t ****, never give up.

• 
  Cole Trickle (@46_ColeTrickle) reported 49 minutes ago

  @FedEx @FedExHelp Saturday - Delivery exception Customer not available or business closed (demonstrably false) Monday - Delivery exception Location security restrictions - Delivery will be reattempted (demonstrably false) Today - Delivery exception Customer not available or business closed (demonstrably false) Horse 💩 No trucks ever entered my driveway and no one approached my doors. Ever heard of @ring or work from home?? Absolute trash business. The pathetic USPS outperforms you with overburdened government bureaucracy - utterly embarrassing

• 
  raymondjtoth (@raymondjtoth) reported 50 minutes ago

  @ring Ring video doorbell app using, rin posy from other give error ever time open check internet but internet on android phone on since can post here can you look at this please fix it rebooted phone same thing gose on

• 
  👻 (@kirstmichellle) reported 51 minutes ago

  @ring hey I can’t get into my ring account due to getting a new phone and a new phone number! Chat is sending me around in circles. I’ve done all troubleshooting I can with no access. Can you help?

• 
  Wesley Henry (@liveWesHenry) reported 51 minutes ago

  Ok @ring. Can you tell me why your customer service rep just dropped out of our live chat session? We spent almost an hour on chat, and being of no help, she just ended our conversation, and nothing was solved. #unprofessional #nottheonlysecuritycamera #helpacustomerout

• 
  Obleo A. Beck (@oab) reported 52 minutes ago

  @ring omg 😡 could you please stop 🛑 sending nonsensical messages in the ring app that have nothing to do with home security! WTF! 🤬 This A.I. nonsense is annoying snd off topic!

• 
  Yolanda Olivia Byrd (@YolandaNYCDiva) reported 1 hour ago

  Most times I attempt to view my @ring Safety Cameras I get error messages cause the robbery rings that Friended me are viewing & ILLEGALLY INVADING MY PRIVACY Even with Small Children in PLAIN VIEW being Normal. YES These are SUPER SUPER UNDERGROUND CREEPS & PREDATORS. Read dockets Complaints & Proof in Union County NJ

• 
  Crazed Dems 🇺🇸 (@FreedomAlways9) reported 1 hour ago

  @ring How do I turn off this completely useless AI ****? Giving you a long description of what you're literally seeing with your eyes? Completely useless but everyone has to try to implement AI in some fashion to show how up to date they are