Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 01/13/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (28%)

    Online Features (28%)

  2. Device Failure (21%)

    Device Failure (21%)

  3. Sign in (18%)

    Sign in (18%)

  4. App Crashing (15%)

    App Crashing (15%)

  5. Errors (10%)

    Errors (10%)

  6. Website Down (8%)

    Website Down (8%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
DenmarkCopenhagen App Crashing
United KingdomHounslow Website Down
United StatesDetroit Online Features
United KingdomManchester Sign in
United StatesAshtabula App Crashing
United KingdomBarnsley App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • ashtlv87 ashley ♡ (@ashtlv87) reported from Sans Souci Heights, South Carolina

    @ring please fix device health, all it shows me is a blank screen and now I can't reconnect my cameras to my wifi.

  • baz82921815 baz (@baz82921815) reported

    @markwilsonit @ring if your on android forget it. i have so much trouble with mine

  • NewZer00o 🦄Sherry #BLM🦄 (@NewZer00o) reported

    @ring Incredibly unhappy with customer service. I spent 3 plus hours over 5 calls on Monday trying to get an issue resolved only to be kept on hold forever and getting no help with the actual problem. I've been a loyal customer for years but the customer service is really bad.

  • markwilsonit Mark Wilson (@markwilsonit) reported from Olney, England

    @uk_cam @ring Given that at least 2 ring doorbells helped capture video evidence of someone working their way down our street recently trying to steal cars with keyless ignition, it's a bandwagon I can get on...

  • MuzikMatterz23 CowBoy (@MuzikMatterz23) reported

    @ring is terrible if you live in a community that isn’t WHITE!!!

  • lewaxel LA (@lewaxel) reported

    @ring You've been really good and helpful. I'm just burnt out with it, at that point of ripping it off the wall & stamping on it. The bell & stick up r now working. I've wiped, updated, reinstalled. I should be a technician now. It's just the chimes, is there a problem with them now?

  • PixelDude84 In100Words (@PixelDude84) reported

    Worst tech support i have seen in all time is from @ring Have a battery issue and every time a call is made its an 1 hour wait before it gets dropped automatically before a person responds. and chat support says they dont provide tech support!

  • pdudzmusic pdudz (@pdudzmusic) reported

    @ring Rich notifications are not working again. Come on RING get it together!

  • thecloudxpert Christopher Lewis @ PTO (@thecloudxpert) reported

    @markwilsonit @ring Wasn’t there a major outage on AWS that basically took them all down?

  • Lonestar_Trent Lonestar_Trent (@Lonestar_Trent) reported

    @ring That’s not what I’m looking for that tells u how to replace an existing transformer my house has no doorbell transformer I need help on adding one to the house

  • MuzikMatterz23 CowBoy (@MuzikMatterz23) reported

    @ring I just posted media showing someone trying to break in my home snd your team took the media down. I guess it’s because I’m in a black community… #repostmymedia

  • AutisticWidower Autistic Widower (@AutisticWidower) reported

    My broadband was down earlier. Afterwards, I noticed my @ring doorbell wasn’t working. I tried several times to reconnect, & it failed each time showing the ‘left light’ error code. Eventually I guessed pressing & holding both buttons might reset it. Reconnecting then worked.

  • soigal Philip (@soigal) reported

    @ring The Device Health on 5 cameras are blank. No help from Customer Service. Poor service from Ring. How about some help? I reloaded app, restarted modem & router. Still blank. Must be update problem.

  • markwilsonit Mark Wilson (@markwilsonit) reported from Olney, England

    @thecloudxpert @ring Quite possibly, like the outages that take down so many other services... or expose the keys to databases... or...

  • ringworm9_ ringworm (@ringworm9_) reported

    @ChipLyle @OpieRadio @ring Oh yea this storm is no joke. If you see a weatherman/woman out there on camera, they’re not near the worst of it

  • lewaxel LA (@lewaxel) reported

    @ring If only the Ring worked all the time. If only ring would advice when servers are down, spent 6 hours attempting to hook up doorbell, 1.5 hours with support, new cam sent still problems, look on twitter and you've been having problems for day. Now cams are working, but chimes not.

  • MuzikMatterz23 CowBoy (@MuzikMatterz23) reported

    @ring your system is terrible!!!! I just posted several photos showing an intruder breaking my screen door and your team removed the content!!!! #BlackTwitter

  • scoobybluu Nik (@scoobybluu) reported

    @ring Hi there...your chat support NEVER works within the hours stated (5am-9pm MST). Exhibit 328956 right now. Can someone please help me? Spent an hour on the phone last night where issue was supposedly resolved, but was not...

  • markwilsonit Mark Wilson (@markwilsonit) reported from Olney, England

    UK followers, I'm thinking of getting a @ring doorbell (mostly because of security features). Anything I need to consider? Experiences, good and bad?

  • rmknight Richard Knight (@rmknight) reported

    @markwilsonit @ring They are good. When you have good quality WiFi signal. I have two. Use 2nd as camera looking out the back garden. Had one 3 plus years. Even gone down the hole ring security route.

  • KeCruz85 Kyle Cruz (@KeCruz85) reported from Enfield, Connecticut

    @ring I bought a house with a floodlight cam installed on the house. The previous owner deleted it from his account. How do I add it to mine without taking it down?

  • woza0365 Warren Archer (@woza0365) reported

    @ring servers down again?? Can’t connect any cameras

  • hiCombest Combest (@hiCombest) reported

    @ring Would be if Ring would honor their warranty & replace our defunct ring doorbell. Talked to tech, no help/no reply after several sessions. Talked to customer service, says to talk to tech support to get it replaced. Endless circles & calls are awful & we r w/ a broken Ring

  • The_UK_NeedsYou BUY BRITISH 🇬🇧& SUPPORT BRITISH JOBS🇬🇧 (@The_UK_NeedsYou) reported

    @ring @amazon Whats happened to Rings Cust Service Call U.K. contact No. & get somebody from Indian call centre. Who does not understand what the issue is, says I have to send a pic of proof, no problem I did, then says I have to send a video & put it in writing. APPALLING

  • 1dippu Pinky (@1dippu) reported

    @ring Stick Up camera-battery, Device Health function is not working. Just shows a blank screen it’s been like this for 2 days now. Any solutions?

  • SueEOs Sue 🐾 (@SueEOs) reported

    @HoopersX @ring Same here. Blank page for “Device Health” on all devices. Clearly the problem is your end @ring not ours.

  • randyknup Randy Knuppel (@randyknup) reported

    Pretty frustrated with @ring because i get motion notifications, but anytime i try to see what the motion is/was, i get "streaming error" and its been happening for weeks. From what I read it is all on their end due to server errors. Get it together!

  • familytravelso1 Family Travels on a Budget (@familytravelso1) reported

    @ring I want to set up professional monitoring. Your site won’t let me. Help!

  • ecolive Eduardo C. Oliveira (@ecolive) reported

    @Ring Ring app update for iOS seems to have broken the Health data. A blank screen comes back. It still works fine with Android.

  • Light027 CMDR Light027 (@Light027) reported

    @markwilsonit @ring I worked for Ring for 1.5 years as night shift phone support. Calls from the UK were sadly some of the hardest. Whatever server setup they had in place was rough. It resulted in video processing and app alert delays for UK users. Has been a bit so may be better but fair warning.