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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (22%)
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App Crashing (16%)
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Errors (14%)
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Website Down (10%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure | |
| Huntley |
Errors | |
| Grimsby |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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P.D. Petro 🎸🤠🇺🇸
(@wolfthehunter) reported
@ring I am back in now, but when I came back it looked offline, I turned it back on, then off to come in
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Colour Blind Vision_
(@ColourBlindVis) reported
@Mark_Rathgeber I couldn't agree any more about those colours. It feels like a lucky dip determining whether my @ring doorbell battery is charged. If I were to fix it, I would remove the colour from the equation. Have a flashing light for charging and a constant light to indicate charged.
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P.D. Petro 🎸🤠🇺🇸
(@wolfthehunter) reported
@ring Not much into jokes. I am leaving my apartment now and activating the alarm but I will stay mainly in sight of my door, but not continuously. If a camera goes offline, or it goes down before I go back inside I certainly hope you can turn the stuff back on remotely or something.
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Matthew Hinchley
(@Hinchley86) reported
@nelehsd @ring Ours is offline and won’t reconnect, says to check internet connection- which is working fine.
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Dan
(@DanInRealLife00) reported
@ring Not helpful. Are you having server outages which is why firmware updates aren't completing?
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Lucas van Staden
(@ProxiBlue) reported
@ring I already have a subscription. How is that going to help me with my problem?
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James P
(@JvonPfleiderer) reported
@RhonaRaskin @ring Don’t get me started on Telus Home Security. If Nest let’s you down don’t move to Telus unless you want to experience more pain, frustration and anger.
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Uneeke Armani
(@theuneekearmani) reported
from
Maitland, Florida
$239 later…locksmith had to break the lock because the maintenance crew installed the lock upside down. Also, someone stole my @amazon package…I need to invest in a @ring doorbell asap.
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James Campbell
(@WHOtheFisJC) reported
@ring needs better customer service then just little walk-thru in their app. I keep being told that the batteries are dead and the door is open yet they are fully charged and the door is closed… WTF DUDE!
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Michael Sturgeon
(@doodoohpns) reported
@ring a plastic peice came off my lens and now the picture is all blurry. Googled it and it's a common problem 🥲
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Helen SD
(@nelehsd) reported
@ring - my doorbell has disconnected from wifi (wifi and all all other devices are OK) - this happened around 2300 last night and it won’t reconnect at all. Is the system down? Internal chime is showing as connected still..
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Matthew Hinchley
(@Hinchley86) reported
@nelehsd @ring Was it a simple fix? I’ve been talking to them for 2 hours and no solution yet.
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Ricardo Alarcon H
(@RaAh89) reported
@ring @DanInRealLife00 I'm having the same problem, my bridge it's not working, has been stuck for hours in firmware update
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Aizel Rivera
(@aizel_rivera) reported
When @ring disconnects your service in error and screws up your Eero on the process. Wonder if it was on purpose make me buy a new one.
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Dan
(@DanInRealLife00) reported
@ring Can you first let everyone know if this is a known issue?
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Jimmy Hawkins
(@automated_hous) reported
Bad News: my @ring doorbell pro 2 is on the fritz Good news: 30 minute call with a very good CS rep and they’ve sent me a replacement
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Jimmy Hawkins
(@automated_hous) reported
@OktopusTech @ring sporadically not working
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P.D. Petro 🎸🤠🇺🇸
(@wolfthehunter) reported
@ring I would like a refund, but if the person I am speaking to now on the ring help number cannot confirm their identity then they may not be legit. She cannot confirm her identity to me.
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Lukester.eth
(@Lukester00) reported
@ring you're telling me not one engineer can write a few lines of code to fix this in less than 30 days? Ring is now just another bloated corporate entity
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Rick Glaser
(@RealRickGlaser1) reported
@btrew65_u Let me get this straight, you think a guy that got knocked out in his last 2 bouts including face planted in his last fight, deserves to fight for the @ring Title over #Usyk-#Joshua. If I have that correct, you need to seek professional help, as I have that correct too! #Boxing
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scanartist
(@scanartist) reported
Aight #utah peeps… WTF was the loud #bigboom at 8:30 this morning? @nextdoor and @ring are blowin up talking about it?
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Nick
(@N1nja_Nick) reported
Oh. My neighbor down the road says his and our neighbor's car got broken into and their gas siphoned out a few weeks ago. But their @ADT cameras didn't trigger at all. So they are asking if any of us neighbors with @ring cameras saw it. I wonder if I should secure my car better.
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P.D. Petro 🎸🤠🇺🇸
(@wolfthehunter) reported
@ring So I called ring to return my hacked and worthless ring system I cannot afford anyway. After a lengthy wait the girl that answered could not verify her identity for me, and was stalling the conversation, and said my email showed no customer with that email and the dumb down gas
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Dan
(@DanInRealLife00) reported
@ring why can't I update the firmware on my Ring lighting bridge?! No matter what I try, the update never completes. I can't usey lights. HELP!
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Liam Pownall
(@sedicivalvole87) reported
@HorsforthBrewer This is very **** guys. Hope it doesn't dishearten you, can you get a something like an @ring doorbell popped up? Ours at home is battery powered and just need charging every few months, at least you can post their faces if it happens again.
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Misc Me
(@SpeaksTruth123) reported
@ring I am supposed to wait on hold for 45 minutes listening to repeat nonstop advertising to get help?
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Lukester.eth
(@Lukester00) reported
@ring It’s an easy fix I’m sure. In the meantime, that page should immediately be deleted from the website. Definitely left me with a negative impression of how Ring treats customers. Imo not very well 👎🏻
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P.D. Petro 🎸🤠🇺🇸
(@wolfthehunter) reported
@ring started coming in from next door stronger. Then she just hung up suddenly. I have these 3 ring numbers>ring emergency833-209-2159,ring 833-906-1146 and ring help, the one I called 1-800-656-1918.
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autumn leigh⭐️⭐️⭐️🌟
(@ninjie89) reported
@ADT is legit the worst company ever don’t use them. Their equipment never work and they charge you for them to fix their equipment. When you try to cancel because their equipment legit never works they try and charge you an arm and a leg. **** you #adt use @ring
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Darrell fletcher
(@Fletchmeister81) reported
@ring i have an alarm with keypad but the battery wont charge and keypad wont turn on can you help? Less than a year old