Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 12/09/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (29%)

    Online Features (29%)

  2. Device Failure (20%)

    Device Failure (20%)

  3. Sign in (19%)

    Sign in (19%)

  4. App Crashing (14%)

    App Crashing (14%)

  5. Errors (10%)

    Errors (10%)

  6. Website Down (8%)

    Website Down (8%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SwitzerlandZürich Sign in
SwitzerlandZürich Online Features
United StatesChicago Sign in
United StatesCharlotte Device Failure
United KingdomManchester Device Failure
United StatesLaurelton Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • schmassidy Cass👽🛰 (@schmassidy) reported

    @StewartHillTV @ring We aren’t even getting notifications. 😩 There’s a nationwide outage though.

  • emma644 Emma Swan (@emma644) reported

    Anyone else having issue with their Ring doorbell?? Cant seem to open app?? @ring #RingDoorbell #uk #help

  • bigbruce512 Lowkey B (@bigbruce512) reported

    @ring yall having server issues or is it just my account?

  • StellaLoren_69 StellaLoren (@StellaLoren_69) reported

    Customer Support @ring sucks. My issue isn’t supported by chat and the calls to the US 1-800 do not go through... time to return the item to @amazon

  • BobLawson13 Bob Lawson (@BobLawson13) reported

    @Wildhearts_fan @ring Yeah, I’ve had Ring for several years and this is the first issue I’ve had with the service. If it was a connstant issue I’d be upset. Everyone is entitled to a bad day, even a business. I’m sure they’ll have it resolved soon.

  • CovingtonDerek Derek Covington (@CovingtonDerek) reported

    @ring @BlueMist_CTID So frustrating. I must have access to my Ring system but haven't all day. I hope your IT team is fully engaged on this. Worst time for this to happen with the holidays here, you're probably running a skeleton crew like every other company. Bad timing!

  • roblittle80 robert (@roblittle80) reported

    @ring hi since your app update in the uk today I can’t log in or use the app ... I have deleted and reinstalled still not working txt message verification won’t accept the number you guys send keeps saying failed

  • concernedofcan1 Concerned (@concernedofcan1) reported

    @DanHewitt_ @ring Bit annoying that Ring neglect to mention that you need to check their server status in the “help” page that describes the “streaming error”...the page shows how it is all your network/internet fault, no mention that it could be them!

  • zendogpc Jake (@zendogpc) reported

    @ring I am unable to log into the ring app with two factor authentication. Is there an issue with the service at this time?

  • Sara_Jayne_18 Sara (@Sara_Jayne_18) reported

    @ring Can you help please? My free trial ends tomorrow, already set up annual subscription, it hasn't set to start after the trial, and many features have stopped working today. Thanks

  • kat36096522 kitty (@kat36096522) reported

    @emma644 @ring Same. According to the Ring website, they are aware of the issue. Doorbell is showing offline and app not responding.

  • purplefone69 Lieu Ta Weh (@purplefone69) reported

    @ring anyone having problem connecting to their ring? I called 800 656 1918 rings 1x and it drops the call. Same with Canada number

  • dr_sp_hampe Stephen Hampe PhD (@dr_sp_hampe) reported

    @ring doorbell doesn't work UNLESS it can connect to your network (now down)? Given all the problems its had connecting to MY network, I'm looking at replacing the siding on my house to rid myself of ring.

  • knvb2019 Knvb2019 (@knvb2019) reported

    @ring ring is screwed up not working

  • DanHewitt_ Questioning the wrongs... (@DanHewitt_) reported

    @ceruleantwili @tamitam316 @ring More concerning about the leaked password issue email. I'm assuming someone has hacked their systems but unsure.

  • DanHewitt_ Questioning the wrongs... (@DanHewitt_) reported

    @rebelrouser29 @ring Internet connection can be temperamental too, just to warn you. I have 5 Eero Mesh to improve the connection of my broadband but still stating it is a bad signal!

  • CovingtonDerek Derek Covington (@CovingtonDerek) reported

    @ring is your system down? I cannot access my Ring profile on the app or the website. Please help!!!

  • georgesWHU George (@georgesWHU) reported

    @Nubian_QT @ring Servers are down. Nothing Ring is working right across the UK today

  • Guad0925 Miguel (@Guad0925) reported

    @ring any update on resolving the outage? Also, is ring reimbursing stolen packages due to the outage. I am expecting a package today, was kinda spendy. But due to this outage I can not see if package was delivered to my door or not.

  • SMillbery Spencer Millbery (@SMillbery) reported

    Is @ring down?!?

  • schmassidy Cass👽🛰 (@schmassidy) reported

    @jessica54599486 @ring I just saw someone else’s tweet say there is a nationwide outage. So frustrating!

  • HK_XXI H.K. 🇵🇰 (@HK_XXI) reported

    @ring your systems are down in the UK. Sort it out bois

  • TaylorTeresakt TKT🇨🇦 🇺🇸 (@TaylorTeresakt) reported

    @ring Ring is down in B.C., 🇨🇦. As of 7:30 am/25/11/2020.

  • dobe_4life Wednesday (@dobe_4life) reported

    @jhellyer312 @ring Same here, keep getting cannot find my location. Can't pull up any cameras, even account settings is not working. Is this a local or system wide outage??

  • glrezer GLR (@glrezer) reported

    @CovingtonDerek @ring Same issue here

  • Matthew56825618 meat_popsicle (@Matthew56825618) reported

    @ring won't ring fails to elaborate on is that when their website is down you can't even access you ring dashboard. You cant check cams you cant reset passwords or switch from home to away.

  • ShanzB2 ShanzB (@ShanzB2) reported

    @AndrewMcQuerry @ring Ditto! Usually works fine. Seems like this time it's an outage on the entire Ring network

  • Maat1Truth Bohannan Joseph (@Maat1Truth) reported

    @ring I am unable to login via app and computer. Customer Service # is not working either? What is going on?

  • lewaxel LA (@lewaxel) reported

    @DanHewitt_ @ring Oh yes. Phone cuts off. Chat saying they are aware and working to fix it. I can't even log in

  • golosport Jerry Valle (@golosport) reported

    @ring I keep getting streaming error on all my video cameras. For the last two hours?