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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (27%)
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Online Features (20%)
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App Crashing (15%)
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Errors (15%)
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Website Down (14%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Errors | |
| Chicago |
Website Down | |
 Croydon |
Errors | |
| Bethlehem |
Errors | |
| City of London |
Errors | |
| Leighton Buzzard |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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baby
(@uhkatt) reported
@ring you need to fix this. People should not be allowed to post other people’s whole faces to a platform full of strangers when they are doing nothing wrong!!!! That’s not okay.
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Melissa
(@cosmicmystere) reported
@ring my Ring 2 bell is really loud outside my house if I have the camera enabled on my Alexa show. Is there any plans to have this fixed? Not sure if a Ring issue or it's @AmazonHelp issue. Seems like I'm not alone in this issue.
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Brad Connell
(@COWKID1) reported
@ring - I have used a pro doorbell with chime pro and had no issues. I recently bought the spotlight camera and connected to the same chime pro. I have found now that both devices often hon”offline” even though the chime is “online”. Any tips?
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Kaley Louise
(@MrsRileyEng) reported
@ring, my doorbell doesn't give me notifications when somebody knocksx despite the settings saying it does. Please help.
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Adam
(@Adam11040822) reported
@ring I have no idea why this is a problem but if a device loses connection don’t you think a camera should actually reconnect to the server without me having to turn off my router and turn it back on And to also be notified of a camera goes off offline
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Michael Bond
(@codemonkey85) reported
from
New Milford, Connecticut
@GR36 @ring Much more likely their notification service made an error, I just thought it was fun to muse.
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Guyson
(@guyson_7) reported
@ring @Adam11040822 I’m having a simialr problem. Can’t access device health however as can’t log back into ring app...?
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Sooz ☀
(@seeneybird) reported
@ring is the system down? Mine says all online and working ok but it hasn’t done anything since 9am today. Live feed not working. #ring
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D Brown
(@DBrown83058431) reported
@ring these people that are here are breaking in. I told you teeth. I was attacked at the other residence. I was tasting chemicals and it must of been acid because it made a hole in my tooth. Then it did it again. Now you know it is a very bad situation. You know me. It’s doing
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Carlos Quezada
(@CLOSF) reported
@ring no help from ring support in finding a solution to linking my Amazon account to my ring account .
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Reggie Shuford
(@reggieshuford) reported
I've had two @ring solar-powered video doorbells. Neither has ever worked. I hope the software update they are working on fixes the problem.
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J Crezz
(@Crezzman) reported
@ring #ringdoorbell is garbage. Only thing in my house that never stays connected. #junk #dontbuyone
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JwVin
(@JWV80) reported
@ring & @ring_uk Worst customer service I have ever EVER received!!!
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N e l l y🌊✨| HAWKS DAY ERRYDAY
(@NellyplaysACNH) reported
ay this dang ring base station isn’t turning on help!! @ring
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tomnorman
(@tomnorman) reported
@ring battery in outdoor cam says it needs charging. Charged it for a day. Same thing. Tried a different battery that is working in doorbell. Same thing. Help.
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Jo
(@GingerJoH) reported
@ring hi I got a new doorbell for Christmas set it up but I got a new router yesterday and I’ve tried everything to change the WiFi and nothing is working. The signal is fine and it’s not far from the doorbell. Please can you help?
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Janel Merkwan
(@joltmanns) reported
@JTespn @ring Or not working 🙈
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Wesley Ligtvoet
(@wesley9947) reported
To my fellow @Ring neighbors having problems with the Win10 app (ver. 2.5.8) where the Live View cuts out after nearly 1 min instead of the usual 10 min: Reset the app by going to Start > right click the Ring app > go to More, then "App settings" > scroll down a bit, 1/2
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Steve Fairclough
(@Fairclos) reported
@ring service down again?
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🌲🐾🌎👣🌲
(@ColdPorridgeMom) reported
I told y’all I slid down the stairs on my *** today right? Well the worst part is my @ring camera caught the whole thing. 🥴
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D Brown
(@DBrown83058431) reported
@ring you know kemp is the contact person? You allow it because you are scared? It will bite you back. Let’s see in the past those people caused trouble for a business. It was a Fitbit like watch. Pebble? They must of put it out of business it was the ones you talk to?
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D Brown
(@DBrown83058431) reported
@ring it might be other companies aiding and abetting poor me. Poor kemp poor ring
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Peter
(@donCorleone06) reported
@ring I need help please. Someone contact me
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Jeffrey
(@SouthJerzMando) reported
@ring after a year my doorbell screen is peeling and the image is blurry on my phone. I tried cleaning and it’s not helping. Please help.
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baby
(@uhkatt) reported
@ring Just because you have guidelines does not people follow them lol. You can do better than that. What someone else may find wrong and concerning may not seem wrong and concerning to me. Work on it and fix it.
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H-Town
(@Jhlee1286) reported
@ring what the hell?!? My wife has always had access to our ring account in her phone. Now when she logs in, it says it sent her a code to her email. The email states it won’t send a code and to log in on a previous device. She’s never used any other damn device! Wtf!
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Shelley Jilek
(@MargMama1) reported
Guess my @ring doorbell is more $$ down the drain.. worked for 6 months, recharged, now can’t sync with my WiFi.. what was that return policy? 🤔
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Jeffrey
(@SouthJerzMando) reported
What a complete rip off @ring is and their #ringdoorbell They come with a year warranty and their screens go bad in year 2 and you get a nice 35% coupon to buy another one. What is that gonna break in 2 years too? #ripoff
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NazareneScene
(@NazareneScene) reported
Know how lazy I am? I used my @ring app to check the weather outside. There's a window 5 feet from my bed. I stand by my decision. Well... I'm laying down by it, but you get me.
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paulako
(@paulako13) reported
@ring have been trying to subscribe to a plan. EVERY SINGLE credit card I’ve tried is rejected for no reason. Turns out it’s a common problem according to complaints on your help page. IM TRYING TO PAY YOU BUT YOUR SYSTEM IS MESSED UP. I HAVE A DEVICE THATS WORTHLESS.