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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (30%)
- Online Features (25%)
- Errors (17%)
- App Crashing (11%)
- Website Down (10%)
- Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Errors | 23 hours ago |
|
Paris
|
Errors | 1 day ago |
 New York City
|
Online Features | 1 day ago |
|
Lancaster
|
Device Failure | 3 days ago |
|
Ronkonkoma
|
Device Failure | 4 days ago |
 Shawinigan
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Shant🦢 (@Petty_AnnDavis) reportedThe worst $189 I’ve ever spent was easily on my @ring doorbell camera. There’s just way to many issues with it 1.5/5 stars for me
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bigmonu (@bigmonu) reportedAnyone else get 2 notifications in a row for motion? Annoying. How do you fix it? @ring #ring #ringdoorbell
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Jason Stirling (@NahMynesCLaRnCe) reported@ring If this guy would’ve needed the fire department, could you have sent help?
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Tomtom Skywalker (@tomtomskywalke1) reported@ring the past few weeks I have been kicked off the door bell for the family house, and my stepdad is annoyed about having to re-add me to it, am I needing to re-do my account or what? I can’t find anything online about my issue
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Tim Mello (@TheRealTimMello) reported@ring is the biggest piece of ****. Why do I still have 3 cameras??
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Stephanie Edwards (@Stephanie681030) reported@FedEx.. is the most incompetent delivery/transport service around! I’ve had 2 deliveries w/in 3 months that never made it to my house. My @ring camera shows them not at my house. Where is my items!! Customer service is no help!!
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Josh (@cubbiezfan80) reported@ring I'm thankful for products that work. Unlike the @ring that constantly falls offline
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Rae (@rellierae) reported@edenbruv @ring My bad
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Susan Case (@Su7ieK8) reported@dpd_uk @drmartens - DM peeps, please stop using #dpd_uk they're TERRIBLE, they lie too!! Still waiting for my delivery after they 'missed me' earlier..thank god for @ring ...shows me they've not been anywhere near my address this morning.
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SamK (@k82_Sam) reported@ring I sent you an email for assistance at the start of the month, weeks later and no response. Must admit the customer service of late has been poor.
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kevin rousseau (@_k_d_r_) reported@ring on Nov 19, 2022 you stated: Ring Video Doorbell Wired devices remain in night vision mode. Resolved - ....... We will be rolling back the changes. My device continues with black and white in night vision since you started it's resolved, I'm waiting for the fix..
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Charlie bubble (@Cjrandom) reported@ring But I know if u ring the number they don't help you. It's a common issue everyone has and u haven't fixed it
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` ***** Water on ALL Platforms 🍯💛 (@toujourEB_) reported@taydadsss @ring They gotta fix that
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Max Enko (@enkolab) reportedI would not recommend @ring to a friend. Awful out of the box busted garbage.
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Greendale Human Being (@Cody0r) reportedHey @ring! I just talked with a Customer Service Rep named Aaron who helped me with my issue professionally, quickly, clearly, and I couldn't be more happy. Whatever you are doing with your CSRs its working well.
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Kelly Carter (@Gr8fulTr8s) reported@ring having trouble connecting ring cameras to Google Home. Can you advise?
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Jesse Pinkman (@SaulGoodmanEsq_) reported@ring Cute except that could have ended badly with a garage door squish. Maybe look for some garage located chicken feed and put down a few dozen kernels, just enough to buy him the few seconds he needed..Silly situation either way lol
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𝙹 𝙰 𝙼 𝙸 𝙴 🇨🇺 (@jjamieoneill) reported@ring phone app has lost all connection with my doorbell. Everything on dashboard and devices has disappeared. Clicking through on certain parts of the app and it’s saying ‘not acceptable’ help with this please?
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Daniel Sinor (@DanielSinor) reported@ring Please fix your file naming structure for downloads to include the date and time first, then the camera name [ example = YYYYMMDD_hhmmss_CameraName.mp4 ], also please retain this naming convention for bulk downloads as well.
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Ryan Nesset (@Ryan_Nesset) reported@ring is there an option to change the notification sound? My dog has figured it out and every time it goes off she goes crazy. As if someone rang the doorbell but it’s just a notification. Please help
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IntoRowZ (@into_row_z) reported@ring why would you put an ad on tv with the sound of your doorbell? My dogs lose their **** every time the ad is on. Your marketing teams are idiots.
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Harvey (@hm55woo) reported@ring I need help ASAP. I’ve just ordered a ring alarm but sent it to the wrong address. Uk helplines are now closed. Help!!
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𝐜𝐡𝐢 (@chinipanzee) reported@UrSocialTech @ring “Happy Christmas” and boom!! Falls down hahahaha man oh man are they drunk
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Big Ern (@serbio666) reported@ring **** of with your bullshit dingdong on your ads. Dogs going mad.
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Ali Z Mohammed (@AliZMohammed1) reported@ring does make good products but my recent experience with them has been terrible. Ring should own up their products when it’s goes bad after a few days of purchase. It might cost Ring $20-$25 to manufacture their product and they are willing to lose a loyal customer for it!
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Barrie Kuy (@BarrieKuy) reportedHey @ring friends, attempting to buy a RIng outdoor Siren and solar panel to add on to my alarm system cameras. I have the Protect Plan but not getting my 10% discount can you help?
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Cece, MSc, AT 🩺🚑🔬 (@Cece_ATC) reportedWtf, @ring, suddenly charging people to view recordings on devices they already own?!?! We’ve had ours for over four years and all of a sudden, in order to view our recordings, we have to pay a subscription fee? 🤔
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Lisa D. Lipscomb RTR4LIFE🐘❤️🏈 (@Lipsle2) reportedThank God for my @ring Folks watch how FEDEX Delivery .deliver your packages. I just caught my person throwing my package on my front porch, then has the nerve to take a picture after it landed on the bottom stair AWFUL 😞 I pray it is not broken. @FedEx
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kingpaimon👑 (@bigciara_) reported@GabeNiles @ring In 2008 I was coming down the steps in Alaska.... ***** **** was some Christmas vacation type bullshit how my legs flew
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‘Til Dawn (@admittedlylost) reported@WyzeCam My error code said "@ring is on sale this Holiday"