Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (64%)
- Online Features (18%)
- App Crashing (9%)
- Errors (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Orchard
|
Online Features | 22 days ago |
 Morecambe
|
Device Failure | 2 months ago |
|
Greeley
|
Errors | 2 months ago |
|
London
|
Device Failure | 2 months ago |
|
Manchester
|
Device Failure | 2 months ago |
|
Romeoville
|
Device Failure | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ring Issues Reports
Latest outage, problems and issue reports in social media:
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DonutOfDoom (@AnusOfDoom) reported@ScooterMcNeice 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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Sabrina Bucci (@sabucci_84) reported@rominiti @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
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Tom Reader (@thomasFreader) reported@AlecBurnsGolf @ring Sometimes things go wrong, nobody is immune from system errors. How they respond in problem solving is the point at which disappointment might be justified.
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GOPmom (@lisadolgos) reported@ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.
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VAUGHAN (@VAUGHANutd) reported@ring I’m having trouble logging into my account on both the app and website. I keep getting a ‘406 Not Acceptable’ black page ONLY on the login page Please help
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DonutOfDoom (@AnusOfDoom) reported@AFL 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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ITDUDE F.E.L.L.A (@The_Real_ITDUDE) reported@esx1422 @NETGEAR @ring Nah, it's been going on for ages. Check the reddit thread. I linked. It's a false positive, but no one is bothered enough to fix it.
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Scotty J (@Its34Again) reportedDay 23 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?
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Crazed Dems 🇺🇸 (@FreedomAlways9) reported@ring How do I turn off this completely useless AI ****? Giving you a long description of what you're literally seeing with your eyes? Completely useless but everyone has to try to implement AI in some fashion to show how up to date they are
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Robert Schloss (@RobertSchloss) reported@ldsfilmguy @ring Well that’s a very poor AI filter!!! A) 4 legs B) 1 tail C) it’s a dog!!! 🐕 Is that your dog?
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Raphael Fabeni (@raphaelfabeni) reportedI think I have never seen a customer service as bad as @ring . I wonder how it will be if I have an emergency.
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Daniel Ricker (@RickerDaniel19) reported@ring you have too many options for cameras. The app says newest or 2nd gen or newest model. Make the numbers more clear or help differentiate your products. Trying to choose and it’s way too complicated.
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Lee Cordrey (@Leeroy64Cordrey) reported@ring you devices are terrible, how can something that has worked for so long be so difficult to reconnect. All of my stuff works and these devices will not connect and when they do they randomly disconnect. The reconnection method is a joke
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Dtino (@gdfilipe) reported@ring terrible system , a total ripoff , I got 2 cameras and door bell a chime and a bracket allowing the camera to move around , I need to give it away , but the person must physically come remove it. I will not spend another ounce of good energy on bad things.
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I find dotards! (@monkeybutte62) reported@DisrespectedThe We need to ban ALL Ring cameras! Destroy Ring cameras and be a patriot! Down with @ring
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Mands 🌷🌺🌻🌼🏴 (@skipper68uk) reported@ring doorbell is shite, very bad lag upto 3 minutes by then i have seen someone at door and answered it before it alerts me ! time to bin it
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Shane Marshall (@semarshall2007) reportedPiece of **** @ring can’t event ******* record any ******* thing worth using unless it’s for there ******* use.
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Wildwitch 🧙♀️ (@wild_witchy_) reportedYou see the worst and the best of human beings when you have a @Ring camera at your front window. I watched a woman kick a piece of trash into our front yard. 3 minutes later I watch a couple pick it up and clean it up.
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George (@gigmcdonough) reported@ring I only need a replacement part. If Ring can't provide the part needed to fix my device, they should replace the unit with a comparable upgraded model at no cost. Customers shouldn't be penalized because parts are unavailable.
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Harvey Fawkes (@HarveyFawkes) reported@WyzeCam If you ever partner with Flock, Palantir, or Law Enforcement the way @ring and @amazon do, I will cancel my **** and physically destroy all 12 of my cameras and find a new option. I need your commitment that you wont give in to this bullshit dragnet.
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ALAN MASON 👨💻 (@Alan_nerd1) reported@kirstmichellle @ring Send me a DM for help
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lisa (@lovemyboysdjr) reported@GlennPurcell2 @Notwokenow @ring Help. I need suggestions as what I should purchase. My indoor ring is very inconsistent
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King•VP (@IDDQD_VP) reported@ring No, if you read my email, we do not. His account is linked to his mobile phone, which is disabled. There is no way we can login. My mother purchased a new account meanwhile.
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PaparazziKee 💋♏️☕️🌺 (@mzzonekeke) reportedWhat is going on with @ring y’all need to fix the sh!t ..
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Mikey! (@comrademikey) reported@ring Hi. I changed my phone number now I'm completely locked out of my account. I'm based in the UK so the advice on your help page is not relevant.
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JB (@john4brown) reported@ring what terrible customer service you have. For a company owned by @amazon you really need to step up your order management and customer service people. Just terrible experience and I’m trying buy a product!
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Matt Lieber (@mrlieber7) reported@ring I need you to know your company policy on bad devices is terrible. My second ring camera stopped working and I was told I’d have to buy a third one because it’s been 4 months out of the warranty. I get it the first time but a second. I’ve canceled my subscription. Do better
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Mike Btt (@MikeBtt) reported@ring my doorbell went offline last night and ever since I’ve not been able to reconnect it to the broadband network. I have been onto @CommunityFibre but they can’t fix it.
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Dan Spack (@DanieltheLion1) reported@ring Though the signal strength is still poor, it seems the Spotlight Cam is not discounting from the WiFi as much as before the extender was installed. It was explained to me previously that was a primary issue for the fast battery drain. I’ll send a DM. Thanks.
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ØBANA (@StephenObana) reported@ring doorbell was denied by all of the sharks on #sharktank during its pitch episode, in 2018 it sold to Amazon for $1billion dollars. Gate keepers aren’t ****, never give up.