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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittsburgh |
Device Failure | |
 Köln |
Errors | |
| Maynard |
Online Features | |
| Detroit |
Online Features | |
| San Francisco |
Errors | |
| New York City |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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George Wimmer
(@WimmerWildernes) reported
@ring I have ring at two of my properties and it has been down all day. Still down. I know the status, it's down.
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ChristianahMorenita
(@xChristianahx) reported
I’ve had @ring for about a week and it is sooo hit and miss. I’m more stressed with it KMT. Now the system is completely down and I’m locked out the app 🙃. Great. Feeling super duper safe right now 😑
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bell
(@nelliep2003) reported
@simontomlinson @ring I'm having the same issue. Smh
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Mr.evo
(@GSMACK) reported
@ring How has mine be fine but now it’s not working 7 hours an it’s still not fixed ? Long time for homes not to be protected for us with the ful system
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Izzie-Bella
(@MissIzzieBella) reported
@ring Service still not working. Is there an ETA on resolving this?
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Lionel
(@rixchie) reported
@jeeby_26 @ring I’ve got a feeling you ain’t getting Jack **** pal. Read the T&C’s. This is Amazon. You probably owe them money….and an apology
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e
(@eCAli) reported
@ring ARE YOU GONNA FIX THIS????? lets go @amazon
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Peter Lesa
(@nutsofamily) reported
@ring still not working
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Abdullah Jamil
(@AbdullahJamil12) reported
@ring This issue will ruin Ring . Time to find another security company now . This is not acceptable
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Coach Fodera
(@CoachFodera) reported
@ring why cant i sign in????
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Bill Maisch
(@maisch_bill) reported
@houselvrdarci @ring The really frustrating part is that I spent over 2 hours trying to figure out what I was doing wrong, & had to go to Twitter to find out about an outage. There was a time when you had an issue with a product you could actually call & talk to an actual person.
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Cam
(@abc123Camch) reported
@akhan999 @TitiRGlitz @ring The issue isn’t on my end. I have a brand new phone. Fast home internet and multiple Wi-Fi extension antennas throughout my house. It’s on rings end. I have never, not had issues with it.
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Víctor Manuel Sosa-Cortés
(@VMSC82) reported
@ring Still down ?
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Bre
(@Brevillarreal01) reported
@zippy1580 @ring I agree, I tried calling customer service even that is down.. allegedly ring got hacked today.
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isthatbg_
(@isthatbg) reported
@ring I’m over thinking my camera was hacked or something resetting my password and changing batteries and whole time it’s a service outage ….. thanks for the heads up
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Jesse
(@Westy1322) reported
@ring What a joke! Still down!
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alfred_bullock
(@yaaks001) reported
@RobertPesta @ring Mine was also hacked yesterday but 390_ hackers on help me retrieved my account back within an hour. He did that without asking for a dime he’s fast reliable just referral.
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fahrad Jauz
(@jauzstrang) reported
@ring This "grossly" unacceptable Ring & Amazon!!! I can't believe that you couldn't advise of the Outage. Subscribers, End-users and Vendors are "Dead in the Water". I'm Still Down from this morning!!! WTH!!! Too Much is riding on your system for this to ever occur!!!
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🅜🅔, 🅜🅨🅢🅔🅛🅕 & 🅘
(@OXFORDCANADA) reported
@ring I changed the password trying to fix it. Will this interfere when being restored?
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Carl Wills
(@carlwills85) reported
@ring question, I’ve been out since the outage and can’t switch off on the app? What should I do?
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Nicholas Apenianski
(@NApenianski) reported
@ring @ring I can't sign in either is that also part of the outages
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Alex Jaycocks
(@alexjaycocks) reported
@ring @rottimomof_3 @ring rather then a generic reply, please could you advise on the issue? Not necessarily when it’ll be fixed but what the actual problem is? Please don’t reply with the same message
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كوليت
(@mcintoshc16) reported
@iparnaby @ring I’m having the same issue!
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LastOfADyingBreed
(@king_lion_papi) reported
@ring Glad this exposed that you're running off Amazon servers. Also, glad I'm still under return window because these cameras are going back for a closed circuit system with fail-safes. Completely unacceptable. Amazon is the richest company on earth and this server is still down? Smfh
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hd 🇺🇸 🇵🇷
(@martyxcone) reported
@ring Nine hours down and counting #ring #RingDoorbell 🤡 🤡
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mhenmhen
(@mhenkulit) reported
Our @ring is not working. We're outside the house for an hour... sigh. Kids getting bored while waiting
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Mercurial Moore
(@mtmoore31) reported
Yo, @ring are y’all having server issues or something?
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Kate Reitman
(@Bornnjgirl1) reported
@ring Still down in austin Texas its been all day ring. We have no protection now security wise
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Benjamin Fiset-D.
(@BennyDiamond) reported
@ring When will you implement fallback to local communication between devices on the same LAN you get such outage? It would at least alleviate some issues related to your shaky infrastructure. It's not hard, Google mDNS.
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kevin west
(@hamm3lvm) reported
@ring I think it’s about time you allowed local control of all devices in smart home appliances like home assistant so we can bypass the cloud when it goes down. This outage is a joke