Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (30%)
- Online Features (25%)
- Errors (17%)
- App Crashing (12%)
- Website Down (9%)
- Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Errors | 4 days ago |
|
Paris
|
Errors | 4 days ago |
 New York City
|
Online Features | 4 days ago |
|
Lancaster
|
Device Failure | 6 days ago |
|
Ronkonkoma
|
Device Failure | 7 days ago |
 Shawinigan
|
Sign in | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Peggy Spoutible.com/peggy0242 (@peggy0242) reported@davidma77507034 @YNB @ring Why are you such an overly sensitive PAB? If someone posts something you don't like, just keep scrolling...nobody owes you any kind of 'help' so stop trying to police a Black Woman's timeline.
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Recovering Republican (@DannyByersII) reported@ring I'm sick of my phone blowing up because folks are using "Neighbors" as if it was Twitter. There needs to be a setting to disable all of these non-safety related messages. I don't care if someone is driving down the highway and wants to know if there is gas at the next exit
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Rebecca North (@samjohnsonqqq) reported@ring Wow! Your customer service has gotten terrible. I’ve had your cameras since the beginning. Spent 30 minutes on the phone with no help. Can’t add a user to a new camera. Software is broken!!!!
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Ref SuperDave (@RefSuperDavePWD) reported@JenBassAllen @DaveInTheRC @ring $20 a month
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Watrlvr (@nqanry185908) reported@ring Do not buy Ring Cameras. I have a defective solar panel. I have waited a month for replacement. Promised by 2/14. Now being told it will take longer. Will not refund so I can get from Amazon stock or credit service. Camera down and security risk. Suggest do not buy ring.
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Tom Jenkinson (@tom__jenkinson) reported@ring So frustrated with your chimes, had the standard chime and it stopped ringing when the doorbell is pressed, purchased the chime Pro and still having the same issue! Missed a few visitor's this week, really disappointing! Any help?
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Sal Clemente ⭐️ (@CTyank860z) reported@ring Lil help please?
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Steve DiFrancesco (@SteveDiFran) reported@ring I have a battery Doorbell Plus that doesn't work for crap. Deliveries? Didn't see a thing. USPS? Nope. Meter Reader? Oh, please. Cat on the porch, in the middle of the night? I got it! Stick Up Cam (Gen3), just about as bad unless you want to see people walking away.
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Paul DiMaggio (@pldmgg) reported@ring Given that a bunch of features are missing from lower tier Ring Protect subscriptions, you guys really need to allow for testing at those low tier levels. Currently, you *cannot* configure a brand new system to operate at a level below Protect Pro for 30 days... Please fix.
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Kathy Geiss (@kathygeiss_ff) reportedCannot believe how bad the @ring customer support is. I have a defective camera and they refuse to replace it with a similar version and will only replace it with the version that costs $90 less. I wish I had purchased @googlenest cameras for my home.
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Gerhard (@Gerhard_JF) reportedHi @ring, so after contacting you and was told to phone customer services (for the 4th time) there is still no solution... Please help...
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Yolanda Walkling (@YolandaWalkling) reported@ring Your camera doesn’t monitor anything half the time!!! Someone literally walked down the street and through my yard and it never picked them up!!! And I’m sitting outside watching this RIGHT NOW!!
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Michael Gardner (@Duch3s5) reported@ring can you please stop shoving the AI **** down our throat. I do not need to see the notification about my trial for AI description being expired every time I open the app. If I wanted that feature I’d sign up for it. I’m about to just go with a different company at this rate.
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spursmad (@spursmad5) reportedbeen having trouble with my @ring devices for weeks now… have called and been on web support. Every time they tell me they will come back in 2 days… and guess what?! They don’t… awful customer experience for a system that isn’t working
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Chris Berrow (@DJChrisBerrow) reportedSo @ring have had an issue for a couple of months with their doorbell/chimes not working together… no info online or on their website. If you ask them what the issue is they just say “we’re working on a fix” Might be worth an investigation from one of my techy BBC friends?
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Scarlett Grace (@Grackalack) reported@YNB @florenceRN78 @ring These nice car mother ******* are the worst. They look down on your for not getting an electric car to save the environment but, as they drive down the roads, (after I can now assume stealing peoples ****) they are also littering all of the trash inside their cars.
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yvette nicole brown (@YNB) reported@tesleen2025 @davidma77507034 @ring White folk is not a slur or used in a pejorative way. Folks or folk is the same as people. I use it interchangeably depending on my mood. Adding the qualifier “white” is no different then saying “Black” before the word. It isn’t code for bad behavior or bad people.
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Ellen • Ask Away Blog (@ellen_ross1) reported@ring hi my ring has been offline since yesterday and I can’t seem to figure out what is wrong with it. We have tried everything. Device health screen even looks fine.
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Flicks News (@flicksnews) reported@ring are you ever going to respond to my issue with the chimes not working it’s really beyond the pale now not even replying anymore and it’s a thing I alerted you to weeks ago and I can see is now a huge issue for your customers .
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Michelle (@Michelle_523) reportedI really wish I could understand how my @ring works. Why do I get full videos of my across the hall neighbors going in and out and down the hall, but if someone approaches my door, the video doesn't start until they're walking away?? It happens every time.
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Alex (@Real_Alex_Y) reported@ring talked my dad into getting a Ring Pro doorbell, it’s not working properly and he raised a ticket on 23rd Feb and has he bounced around your support teams, now he is told he has to wait 2 weeks for the advanced team to look at his fault! Sergio support!
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knobba (@knobbadinho) reported@ring once again one of my ring devices has gone tits up straight after warranty period has ended. This time floodlight cam strobing , pretty obvious that is a manufacturing issue the amount of complaints.
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Ajay Lummy (@jaylummy) reported@K_Dayle_19 @ring I had the same issue this morning too! It's super frustrating!!
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Davey Allen (@DaveyAllen54264) reported@ring I have called and asked well within six months. Then I promised that they were sending something out to me. Hoping it would help. That never showed up. What ever that was. I stopped my cloud because the cameras didn’t work all the time
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Flicks News (@flicksnews) reported@evadnl @ring Having the same issue have been tweeting them, DM them and they won’t even respond any more.
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Ned Schneebly (@SeanHodgdon) reported.@Ring has the worst 2FA I've ever seen
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Matt Martin (@MattMartinIvy) reported@ring I have one of your ring alarms, whenever we lose power the system Never resets to the network, You have to do a reset. Surely this known glitch can be fixed. What if I was away and had power cut: the when would go offline until I got back. That goes against the whole idea
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Mama needs a margarita (@cunextmommy) reported@ring thanks for the horrific customer service only using generative AI- I have a dog who was hit by a car and my acct is not permitting me to post. Your AI can’t help fixing my acct or get a human so I can post to help this dog find its owner. If this dog passes- it’s on you.
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JWD (@Jimmytheduke) reported@ScotNatWatch This wee **** chapped my door last year, nobody was in my house, I told him to **** off via @ring
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Sade (@SuckaFreeZone3) reported@ConeyFerg @YNB @ring And many aren't poor.