Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 01/19/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Device Failure (26%)

    Device Failure (26%)

  2. Online Features (23%)

    Online Features (23%)

  3. App Crashing (18%)

    App Crashing (18%)

  4. Errors (12%)

    Errors (12%)

  5. Website Down (11%)

    Website Down (11%)

  6. Sign in (9%)

    Sign in (9%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNew York City Sign in
United StatesElk Grove Village Website Down
United StatesSomis App Crashing
United KingdomManchester Online Features
United KingdomGloucester Sign in
United KingdomBognor Regis Online Features
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @ring @JayStorm84 I am having the same issue. Have they told you what is wrong or anything yet? I am on hold just waiting to speak to someone. But if they told you something useful I won't bother staying on the phone. Lol

  • JohnHuckle8 John Huckle (@JohnHuckle8) reported

    @ring I am sorry, but I get the same messages from you (Ring) all the time and 11 months down the road again same messages same questions so no point, no one seems to want to admit the App is crap and don't want to replace my item....

  • MLupole Mike Lupole (@MLupole) reported

    @crav1992 @ring Were they any help? My doorbell notifications previews stopped a few days ago as well.

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @canary is the worst. Their servers are laggy. Their support sucks. They dont care. @Ring

  • perkyincincy Ryan Perkins (@perkyincincy) reported

    @SoccerWorld_Ca @ring Having the same issue now. Did you get yours fixed? Was it related to an update

  • ImACrazyHuman Starts with a P (@ImACrazyHuman) reported

    @ring the rich notifications stoped showing up. Reinstalled still not working so went to your support page tell me to go under device settings rich notifications is gone. we pay for the monitor & was working a few days ago, any fix or is this a issue you are working to fix thanks

  • cupcardriver Not Infected Not Illegal CupCarDriver 🇺🇸🇺🇸 (@cupcardriver) reported

    @ring Worst customer service ever. The oligarchs have mucked this up too. All our Ring products are trash can bound. Don’t b fooled, Ring doesn’t not care about your safety. I was told I wasn’t allowed to share a person who trespassed at 2am last night. But a friggin coyote is ok

  • LeonPZambrano Leon Zambrano (@LeonPZambrano) reported from Albuquerque, New Mexico

    @ring Question. Recently I had the feature on the #Ring Alarm System app to see a preview capture of what set the sensor off. And the past couple of days the feature isn’t working? I haven’t changed any settings. Any reason? Glitch? Thank You, Leon #RingApp

  • mcroddan MattyR (@mcroddan) reported

    @ring I set up A19 bulbs in my house and connected them to my Amazon Alexa - but every time I ask Alexa to turn them on they turn back off again after a minute. I can’t find any answers online, can you help?

  • JoJo117788 Josie M (@JoJo117788) reported

    @ring When is the rich notifications issue being sorted? So annoying!

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @GWatsabaugh @ring Are you logged on by chance? Main issue on my end. was trying to get on when logged off. Family member tried it of mine and now cant back on. So if you are logged in don't log off until they fix it. Lol.

  • POWRSURG Brian LePore (@POWRSURG) reported

    Man, not even 40 days of owning a @ring and my car got broken into and my Ring didn't record it. Why did I get this again?

  • dancastree6346 robert smith (@dancastree6346) reported

    @ring There is another problem with notifications

  • AmyWils61843382 Globalminded (@AmyWils61843382) reported

    @ring Apparently, my issue is common, but the chat responder has me waiting for over 20 minutes and counting while he waits for someone to give him a response to help resolve my issue. Let’s speed it up!

  • blevons Victor (@blevons) reported

    @ring Just spoke with the rudest CS rep. Rushaud G. Asked for supervisor and would not transfer without verifying account. Could not get code in app with were sorry error. He said he emailed but did not get code. He said please call back and hung up. Very RUDE!!!

  • TuxcedoCat (((RB Blair))) Proud Democrat (@TuxcedoCat) reported

    OMFG @ring your support sucks so bad! Do you have any idea how ******* difficult you make support for an old woman? I’m guessing not. #ring @amazon

  • cupcardriver No Effin Mask or Death Jab CupCarDriver 🇺🇸🇺🇸 (@cupcardriver) reported

    @ring tried posting a security issue 5 times and keeps getting rejected. What the hell is wrong with this company? The first time I need them and they fail? Time for a better system. Been on phone with tech support for 30 minutes. Is this a joke?

  • herv310 Herv310 (@herv310) reported

    @ring Honestly you can help me but putting out a tweet so people will know not to call. It’s a waste of peoples time and resources. We should have to wait almost an hour to hear something that your team is already aware of.

  • Tomoharry Thomas Harris-Howson (@Tomoharry) reported

    @ring hey team know you had an outage reported through your feed, may I confirm whether this would be impacting switching modes from away to home had issues where our cameras wouldn't go offline with a mode switch.

  • brewsyblonde erica (@brewsyblonde) reported

    now that I got my @ring floodlight security cam setup, is it bad I wanna catch someone on my porch

  • herv310 Herv310 (@herv310) reported

    @ring . I just wasted 1 hour of my time on the phone just to be told that Ring is aware the rich notification don’t work and in 3-4 working days I should get an update. It’s been down for a few days already. So I ask. why not alert the customers to save us time in calling in.

  • SoccerWorld_Ca SoccerWorld (@SoccerWorld_Ca) reported

    Rich text notifications not working; seems like a spreaded issue since this morning... @ring

  • SoccerWorld_Ca SoccerWorld (@SoccerWorld_Ca) reported

    Rich notifications not working; seems like a spreaded issue since this morning... @ring

  • jackbremer Jack “Dicksonia Antarctica” Bremer (@jackbremer) reported

    @ring Any plans to offer more via @IFTTT? Pretty poor there's only the doorbell in there. Why no cameras or alarms? What I really want to do is know if my back doors are open and it's going to rain. I have alarm + contact sensors.

  • cards_suns cards (@cards_suns) reported

    @ring your cameras have gone to complete garbage. I will never ever buy a ring product again. Your cameras do not catch motion anymore. My wifi is 250+ MBPS. If I want to catch motion I have to watch live. If not, they’re useless and do not work.

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @Canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring #canary #canarysucks

  • FlyTipCrusader FlyTipCrusader (@FlyTipCrusader) reported

    @ring We have had a Ring 2 doorbell for a while now. But it seems that your app has changed recently so we are having issues. I hope that you can help. Motion Zones - I can't edit them anymore. I can switch them on or off, but I've lost the ability to change the zone distance.

  • cards_suns cards (@cards_suns) reported

    @perkyincincy @SoccerWorld_Ca @ring It’s still not working for me. Stopped at 5am Arizona time. For the last 2 months my cameras have not been picking motion up either. Ring has become horrible, and customer service is horrible.

  • YTGalaxyGaming Galaxy (@YTGalaxyGaming) reported

    Anyone else having trouble with the @ring floodlight? My motion lights won't turn on. Double checked the setting already.

  • dockdrumming dockdrumming (@dockdrumming) reported

    Is it me, or is the @ring app having a BAD night?