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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (22%)
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App Crashing (16%)
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Website Down (13%)
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Errors (11%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Online Features | ||
| Online Features | ||
| App Crashing | ||
| Website Down | ||
| Device Failure | ||
| Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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جاسم بن عبدالله المعضادي
(@j_almaadadi_) reported
@ring hello, I’m located in Qatar and I’m also facing issues connecting to the ring app. What’s the eta for the problem to be fixed?
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Andrew Buckland
(@ab54666) reported
@ring No App, can't login on-line, basically you've got a total outage.........
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梁先生Ricky
(@lianglqufo) reported
Does anyone know whether I can disarm with a pinpad? I suppose this is only an "app problem" correct? @ring #ring
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David Corry
(@davidac135) reported
@ring it seems like you have an outage going on in UK - I also can't login or access devices or access the dashboard on the app or website - London, UK
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Denis Lima e Alves
(@denislimaealves) reported
@ring Not working in Italy. Totally offline.
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SZ COACHING
(@SZuberstar) reported
@ring I cant disarm my house alarm so it has been going off non stop! I am in the UK I cant login to my account or access the app! How am I meant to switch it off? The keypad we have doesnt work either
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SeanSolo
(@seansolo) reported
@ring @davidac135 Putting the blame on the customer. He’s not having trouble. You guys are. Stop.
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Chris Buffin
(@chrisbuffin) reported
@maya_papaya16 @ring I’m the same! They must have an outage.
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Andi Roberts
(@IceDiamond1987) reported
@ring hi is there a problem with ring in UK as it has kicked us out and won't let us log back in?
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Johngs08
(@Johngs08) reported
@ring HI, my mobile app has stopped working and I am unable to log in. It just says an error occurred.
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LeonL1000
(@LeonLlo68930088) reported
@ring I’m currently on vacation and i feel very vulnerable while the ring app is down! I hope the ring company can get the app up soon.
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NiiKKiiD 🍋🇮🇹
(@_NiiKKii_D) reported
what is going on?????? @ring it's 4am and my ring is going off and I can't see **** 🤬 !!!!
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CryptoSam
(@CardanoSam) reported
@_LovePinkx33 @ring There is a global problem w/ @ring
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Denis Lima e Alves
(@denislimaealves) reported
@ring But now it’s not working.
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Kay
(@ladykmw) reported
@ring In Tunbridge Wells Kent UK is not working.
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Pikakofi
(@pikakofi) reported
@ring thanks for your stupid app going down I’m watching a car in front of my house that’s been there for an hour and now I can’t keep an eye on it safely
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Ismail Mehmet
(@ismail_mehmet) reported
@MsKindleFire @ring Mine are not working either
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Alfonso
(@Siciliano662) reported
@ring is there something going on with Ring? It’s saying my dashboard cannot be loaded. I can’t see my cameras.. it’s 4am. My WiFi is working fine. This is unacceptable. I can’t login on the website.
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Beau
(@rambeau92) reported
@ring @sparedave I’m having the same trouble here in Australia
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RCZ White
(@malc_rich) reported
@ring In the UK Well I have not been able to Access since 4am, 6 hours and still no fix? Have you been hacked? Really what about redundancy and disaster recovery for your systems? Can’t even log into the community Error 504 Server issues!!
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Delilah
(@MsKindleFire) reported
@Ring I hope your team is sleeping well at this hour because I'm not! I have 6 Ring products that are garbage right now if I can't properly use them.
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Montana
(@ProbablyMonty4) reported
@ring @Chanihahner Can you tell me if youre still able to do professional monitoring during this outage? I had a movement alarm a couple hours ago that I can't check out. (Probably my cats)
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Luis Barrera
(@MrLuisBarrera) reported
@ring can you provide an ETA #ASAP of the total #outage being experienced across the world. Your status site is not showing accurate information. Please fix it, this is #safetyissue for many.
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Bird
(@Bird14093343) reported
@ring what is going on? Ring device notifications done yesterday. Now not working at all today?? When will this be fixed? #somesecurity!!
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Small Green Tree
(@smallgreentree) reported
@ring @silverelitelnd A "security" product isn't much use if it goes offline, is it. This morning I can't check my new ring camera. After only installing it a few days ago, it's failed already. Very disappointing.
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Marquis Miller
(@cuteinatl) reported
@ring When I need my **** the most it's down. This is not cool. I need a reliable system
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Paul Scott
(@PDSc0tt) reported
@ring @ring_uk has the problem been identified? Had alerts through the night on one of my cameras and can’t even access the footage to check if it was a break-in attempt. Very poor security system if there are not redundancies built in to prevent a system wide crash.
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phlbns
(@phlbns) reported
@ring Has your new messaging feature been tested properly? Strange the whole system seems to have gone down at same time. Can you not back it out???
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Steven Davis
(@SteveSlightly) reported
@ring my app stopped working couldn’t connect to live view, stopped loading dashboard and now won’t let me log in. You support ljne is down. Help please !!
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lord Weeks
(@Lord_weeks) reported
@SteveSlightly @ring Same problem here in uk 🇬🇧