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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (24%)
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Online Features (20%)
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Errors (16%)
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App Crashing (15%)
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Website Down (15%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| App Crashing | ||
| Online Features | ||
| Device Failure | ||
| Errors | ||
| Online Features | ||
| Online Features |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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⚜♥ ૐ Miss V ૐ ♥⚜
(@__MissV__) reported
@ring why is your app not working 😕 haven't been able to see anything all day
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Bob Hardman
(@BobHardman_) reported
from
North Marston, England
@schmassidy @ring Yes can’t login or do anything now
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Paul
(@Rossmeister) reported
@ring still down? This has been all day. When's it going to be fixed?
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The Cats Whiskers
(@chris_hedge1984) reported
@dantheinsman @ring Major outage apparently. Been down all afternoon in UK.
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l.iam🏳️🌈👬
(@Liammanning2u) reported
from
Dudley, England
@ring do you have fix as I can't log in to check on my house and pets
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Peter M
(@pooky2483) reported
@ring How about a status update regarding the current outage. I had just installed my new RVD3+ and then the gremlins paid me a visit. You don't just owe it to me, but the many thousands of others who have a Ring product...
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MUZZY M
(@MUZZYM) reported
@lmnop88 @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro. I agree with U
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Chris McKean
(@crizmo) reported
Now 4 hours of complete down time by @ring
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James Lyons
(@HamezLyons) reported
from
Firhouse, Leinster
@ChatFriendsUK @TashaKP @ring They’re having an outage. It’s a pity they weren’t more up front about this
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MUZZY M
(@MUZZYM) reported
@luiscamacho @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro.
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Stuart Bennett
(@stutheyido) reported
@ring find the app really poor. Still showing doorbell online even though I’ve took the battery out to charge as said it was was dead. Was only put in on Sunday. For some reason today just won’t sync with app
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MUZZY M
(@MUZZYM) reported
@IanCockerill2 @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro. I am In UK
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MUZZY M
(@MUZZYM) reported
@BJLass @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro.
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Shapeshifter
(@RoxFarsi) reported
@adri2524 @ring @artayu86 Ring phone contacts NOT working neither is chst
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RG
(@randysg) reported
@schmassidy @ring Yes, I’m having the same problem. #canada
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pile of shit.
(@kcdrummergirl) reported
@ring is on some bull **** for real so much for “security”
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Mrs D
(@Juniebobbles) reported
@hexane6 @ring I’m having terrible problems.
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Richard Nixon
(@NixonRumpusRoom) reported
@ring What the Christ is going on in your shop? All the video doorbells on my block are down. Fix this.
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John L'Estrange
(@johnlestrange) reported
Is anyone else’s @ring doorbell not working? #ringdown
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mousa
(@gogators431) reported
@ring @josh85080906 Yeah fix it ! Or come pick up my equipment you just sent me
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Mel Felton
(@jeepturners) reported
@jasonkyle @ring If you go to their website scroll to the very bottom and click on the outage link. Otherwise, they have nothing. Worst support ever.
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Debs
(@Debs88714850) reported
@xtacey14 @ring Sounds like the whole system is down. We're in Louisiana.
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𝕊𝔸ℝ𝔸ℍ🦄
(@BeesBabe1975) reported
@iamryanodonnell @ring The whole system is down apparently and has been for hours. Brilliant for a home security service!!
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🏴☠️SB-NQY 🇬🇧
(@simoncp3) reported
@ring Absolute **** show.. Allowing customers to find out for themselves instead of proactively contacting them... 5 hours amd counting..
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jackfesperman
(@jackfesperman) reported
Is there a problem @ring today? Can't access my cameras, can't see my dashboard on the Ring website.
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Gary Teuchert
(@GT2001) reported
@ring do you have an estimated time when this major outage will be resolved?
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888888
(@england88888) reported
@johnlestrange @ring Mines not working. I also logged out of my account to try and give it a refresh but now it wont let me log back in or do anything!
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paul
(@salster27) reported
@travelonehappy @ring Power outage worldwide fail
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Liam Calland
(@yorkshireguy) reported
@RossOWildman @ring Thing is it is a very good product. I suspect this issue is related to Amazon Web Services being down which a lot of tech companies use for Cloud based stuff.
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spencer
(@rusty_spenna) reported
@iamryanodonnell @ring Been down for hours