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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Sign in | |
| Zürich |
Online Features | |
 Chicago |
Sign in | |
| Charlotte |
Device Failure | |
 Manchester |
Device Failure | |
| Laurelton |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Ron
(@ronsteendotcom) reported
Hey @ring have you ever heard of Arlo? Can you please help me out? Their batteries stopped working in 3 days instead of 365 and they won’t help. Wish I could tweet Costco and shouldn’t have gone for the bargain brand. Thank you.
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Tim Cushing
(@TimCushing) reported
**** those waifs up said my @ring rep
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DubyaDeeCee
(@DubyaDeeCee) reported
@ring I loved Prime… then all the anti-baxinashun videos were removed over the past 4 years. Now I despise @Prime and Bezos. Now he’s a crybaby because his ******* shaped rockets weren’t good enough to win more NASA contracts. Poor multi billionaire. #JeffBezos
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fazzy
(@faz_1998) reported
@ring my chime stopped working because I deactivated my account. I've tried reconnecting it and now it says I'm not the owner and its sending them an email! Please help! We have had a slew of burglaries in the area ans personally we're burgled a month ago so need this sorted ASAP
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hereforthecomments
(@hereforthecom19) reported
@TimCushing @ErrataRob @ring I for one love when a dirtbag gets taken down because of video footage
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Axsdca
(@AXSD73) reported
@ring what a piece **** products, my door bell keeping getting offline, solution ?!? 30% discount in a new one ?!? Really ? What about the anual plan that I paid for it for the entire year ?? No refund on that
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sergey s.
(@sergeydgr8) reported
@ring I don’t understand. This is an indoor cam. The setup process asked if it’s installed indoors and if it’s connected to power. I think this is a miss on the app side to not allow rotation on this camera as I can see this be installed upside-down outdoors as well.
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Mia
(@Mia84693340) reported
@JamesMarshallUK @ring Sorry about that dear, had similar issue few weeks ago couldn't get help from ig support until a friend advice me to message #cyberking_consultant0 ON Instagram who helped me gain access back to my account without collecting a dime.
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Tina Sohl
(@santaarnold) reported
@ring Hi. If we lose the tools for the ring gen 2, can we order more? I'm thinking of the screw driver needed to take it down to recharge the battery.
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James Marshall
(@JamesMarshallUK) reported
@ring Disgusted that you can’t help. Phone got repaired and reset yesterday. Have no access to the email on the account. I have username and password but need the Authenticator taking off. You couldn’t manage that. Now waiting for a manager to ring within 4 hours. #Ring
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Carolina~BLUE
(@LADY_CON) reported
@ring We had a bear about that size strolling down the paved road that leads to our short gravel road yesterday. I think his mama had sent him packing! Need to start watching when we go walking now…
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Jordan Hillmick
(@JordanHillmick) reported
Tell me why I invested in @ring and twice now my property has been broken into in the last couple weeks without a thing being picked up on camera? I’m so frustrated.
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Scott Gorham
(@scottmgorham) reported
Hello folks @ring . I have been a camera and alarm customer for 6 years and love the ecosystem. My concern is that the 1080p camera quality isn't cutting it anymore. Are there plans for 2k cameras anytime soon? I have another brand I just bought but don't want to. Please help!
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Richard Harnwell
(@SadGamerGeek) reported
@ring hi. I was hoping for some Prime Day deals on a Ring Elite, but not only no deals, they’re practically hidden in Amazon. Are you still actively selling them? If not, what are my options for PoE where WiFi signal is an issue?
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Heck Jooooones
(@ItsHeckJones) reported
How has @ring came out with 5 doorbell versions that look exactly the same and are huge … upgrade the looks of your **** and design something new. Like the Kmart of home security. If you need design ideas let me know
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Nicolas Avena
(@nicoavena) reported
@ring hey guys, looks like the iPhone app isn’t working…. I tried@to set up a new device and I couldn’t, I was able to do it in my iPad tho. I cannot login in the iPhone app 😨
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thlama
(@thlama3) reported
@JamesMarshallUK @ring Have you tried reaching out to @HaviTech1 for assistance and support, they helped me with the issue I had, I’m sure they can help you
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Oli Mortimer
(@olimortimer) reported
When will @ring @ring_uk be set to notify a user when a camera goes offline? Not in app, but with a notification. Builder unplugged camera while stealing items, but I was unaware. Same goes for a camera that was covered up - surely Ring should recognise tampering and notify us?
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Jean
(@messire_Jean) reported
@ring since Sunday I tried to create an Account on Ring, every time I receive the pop up « there’s a problem please try again ». I have contacted the support and they are not able to help me… whatever e-mail address and password… impossible to create… I’m going to send it back
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Georgette
(@GG_Regence) reported
@PoppyLatte I would contact @ring if that’s who handles your doorbell camera and see if they can help you troubleshoot your doorbell camera and if they have access to any saved images.
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Kerry
(@Kezzer_Kez) reported
@ring I want you to check your end to see if there’s an issue - I know how to set it up - it’s weird the one I have currently has stopped working as well as a new one not responding. I don’t want to waste my time contacting you, doing all the suggested fixes if the issue is with you.
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Blair
(@rialbzurc) reported
@ring No help still have to wait 2 weeks no access
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Ian Yell
(@Yellsie) reported
@ring despite having good internet and WiFi coverage our ring doorbell 3 has a tendency to drop offline. My fix is to remove the battery and replace which then seems to work. Obviously I can’t do this if we are away which then defeats the object. Very very frustrating.
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justme
(@rayraywk) reported
@ring Just xcl my w/ u. Your cams are off line and no one can fix it. Spent lots of $$ for your hardware. Thanks for stealing my $$.
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Keith Churchill
(@kechurchill) reported
@ring Spotlight camera, placed literally only 18ft from a Chime Pro, separated only by a single wooden door. Signal strength? -79 RSSI Whoever designs the antennas for your devices should go back to school; they're *terrible*
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His Excellency President Mike Anderson 🇺🇸
(@m_anderson2015) reported
Since I've bought an @ring, I caught an @amazon driver just throwing a package onto my steps like a piece of garbage. Luckily it was very small and the glass vile didn't break. I also watched a neighbor bring his 100lb dog all the way onto my property to piss on my house.
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Jeff Doan (str8to5)
(@topscorer1) reported
@ring They keep taking my tweets down, Eufy is the better product.
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LeaChim / Mike Bryant
(@mikebryantuk) reported
Having a bad experience with @FedEx today, TNT not even bothering to visit my address to attempt delivery and lying when they update the tracking to say I wasn't in. Nice to have proof with my @ring doorbell that they were never here
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MB
(@Maebsomeday) reported
@ring can I get some actual help with these cameras? They are terrible and the help I get never helps
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Tony Sutton
(@tony_sutton) reported
Google Pixel 6 Android 12 (6th July 2022 security update, Build SQ3A.220705.003) Ring app v3.52.0 In Ring app, Preview video, click on Share button, phone did a soft reboot. Anyone seeing this issue? @ring @madebygoogle