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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (31%)
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Online Features (21%)
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Errors (16%)
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App Crashing (15%)
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Website Down (11%)
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Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Online Features | |
 Münchberg |
Errors | |
| Kaiserslautern |
Errors | |
 Swindon |
Device Failure | |
| Dortmund |
Online Features | |
| Waterlooville |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Brittany Conklin
(@BE_Conklin) reported
@ring I would like important notifications. What I don’t want is to hear about a chihuahua that escaped the yard. You can’t fix people
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Graeme
(@bigbrennan1) reported
@ring I wish the motion would pick up on my camera like that,Ive had a problem with my camera now for the last 3 months at least,I've spent 3-4hours on the phone to them,filled out all there online forms and got laughed at off one of their managers,#Ringdontcareaboutthesecurityofurhome
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James
(@jjswin) reported
@ring hi ring! I can’t find the timeline view in the iOS app anymore, it’s just disappeared 🤔 that means I can’t review snapshots, which I really need to do: can you help?
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Peter
(@pk31337) reported
@ring troubleshooting has been a nightmare and I'm no closer to getting a warranty exchange on a flood light, but have wasted enough time trying. I've had a plan on all 6 of my devices since I got and installed them, but somehow its not covered because of a bunch of 🐎 💩
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Nick's Pizza
(@rhoml) reported
I am having the worst experience trying to return some @ring products in Australia. It has been 2 months and still haven’t gotten my money back and at this point I have no idea if @amazon can do anything about it to convince me to use that service again.
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David
(@davidBehindAMac) reported
@ring When?? Cause clearly it wasn’t 5 years ago! If y’all need help, I can help! I can DM you my Resume!
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Lukas Medialook
(@medialook) reported
@ring One screenshot is from regular app (works without issues) and another that can't connect is from the rapid ring (it used to work few weeks ago, sorry nice it stopped I've reinstalled the app and issue still exist)
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John Wagner
(@realJohnWagner) reported
@ring one of my floodlight cams went offline and followed the instructions to reconnect and it won’t connect. It’s less than 4 feet from the router. What else can be done?
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Nick's Pizza
(@rhoml) reported
@ring Ok, let’s see if you can help.
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danny
(@danny_______) reported
@medialook @ring They clearly can't be bothered. Not sure they have even admitted the Rapid app is broken.
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Left Click Buy
(@LeftClickBuy1) reported
@ring I just installed a used ring light, it looks great but I can not add it since it was used. Tech support said they would give a discount on a new one but they will not allow me to set this one up since it was used before. This is wasteful and a sales tactic! WTF
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Yoroshiku
(@dozo_yoroshiku) reported
@ring pls fix your neighbor app! Can’t post a crime happening. My posts have been denied and police is looking for this guy and waited for an hour to get my post approved only to be denied! No e mail got sent to my account nor the report got posted!
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d bennetts
(@anothadave) reported
@sizefour @ring @ring_uk yes £10 more for nothing most people would ever use. would rather have the features stay as they are and keep the price down. £25 a year was too much as it was really. if people wanted the extra features they would pay extra for a higher plan!
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trash raccoon
(@ttrashraccoon) reported
@ring @JamieSiminoff **** ring I can’t rob homes nomore thxs man
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Ian G
(@IanStGraham) reported
Once again @ring lets me down - i have a home subscription but the new camera i installed isnt recording?!?! Seriously why am I bothering
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Bonnie ♥
(@beforeits2late2) reported
@ring can you help me sort out the duplicate bill I just had charged? Two charges of $3.25
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Ultra MAGA_Great MAGA King🇺🇸🍊
(@Dbidak1) reported
@MillennialOther @ring Lol! Poor kitty.
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Eric Cannataro
(@EPCtherealone1) reported
@ring @amazon @JeffBezos bad purchase of ring product. cams are completely unreliable , hackable and they have lying representatives that refuse to verify an account outside an email address. i have the actual camera and mac address! violation of security
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Ron
(@specialagtgibbs) reported
@ring Re my ring camera, for some reason, it does not record any activity in the evening, not even if someone is standing right in front of it, including me. Is there an issue going on?
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Lukas Medialook
(@medialook) reported
@ring One screenshot is from regular app and that can't connect is from the rapid ring (it used to work few weeks ago, sorry nice it stopped I've reinstalled the app and issue still exist)
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Mitch Conner
(@mitchconner123) reported
@MillennialOther @ring Ring is the worst.
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nifty50+🏖
(@queenmiserable) reported
Update: After a lot of help from @ring troubleshooting my problem, it seems my poor device has stopped working. But luckily its within warranty so I'm being sent a replacement. They're so thorough with verifying details etc. Really pleased #ringdoorbell
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Jeff Gray
(@jgray8413) reported
@ring why are video replays very slow to load today? I checked my internet speed and all is fine. Only when trying to load replay videos.
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Rudie Huxtable (trans)
(@GodAlcove) reported
@MillennialOther @ring Bigger problem: your living room has flipped upside down.
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Sarah 👩🏼⚕️
(@Sarah_937_) reported
@ring our pro 3 doorbell camera is constantly going offline & we don’t know why. We have hardwired it to see if the power source helped- it hasn’t Never have a problem with the floodlight camera (the doorbell is closer to the internet router than the floodlight cam is)
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Lukas Medialook
(@medialook) reported
@ring There wasn't much assistance as problem left unresolved...
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Stephen Gardiner
(@chirp88) reported
@ring impossible to log into ring app on iPad. Fine on iPhone both running iOS 15.5. Same problem with Blink another Amazon product. Need better programmers? No problem with Tapo cams on either device.
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Vickie Cannam 📚
(@vickiecannam) reported
My expensive @HiveHomeUK security camera’s stopped working so I follow the help guidance… asks me to contact via live chat. “Sorry, no live chat available, please email”. Email - “sorry, this email no longer works, please use live chat”. Forget it… think I’ll just buy a @ring!
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Jen Rodrigues
(@jenannrodrigues) reported
@ring my ring doorbell is not live for the camera. The batteries are full and internet is working. Tried restarting the WiFi and nothing. Can you help??
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Abdul Latheef
(@AbdulLa75004559) reported
@ring @dr_bw Because today i visit my one of my client He have 14 cameras out of 14 only 3 is working Rest are same issue not able go setup mode