Ring down? Current status and problems
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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (29%)
- Online Features (25%)
- Errors (17%)
- App Crashing (11%)
- Website Down (10%)
- Sign in (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Errors | 13 hours ago |
|
Paris
|
Errors | 15 hours ago |
 New York City
|
Online Features | 1 day ago |
|
Lancaster
|
Device Failure | 3 days ago |
|
Ronkonkoma
|
Device Failure | 4 days ago |
 Shawinigan
|
Sign in | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Amjid Khan (@akhan999) reported@ring do you have an outage??? I had no idea that would leave me blind!
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Princess Nicole (@NicoleeHailee) reported@ring your app is down. Can’t access my camera...
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jee.112 (@jvp_van) reported@ring hey ring europe here. get your **** together otherwise its time to sell ring and buy another fking doorbell. your services are down........... how is that even possible for a security camera company its so bad
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Bone daddy (@PuftttBear) reported@ring is down😳 don’t fail me now sis
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Mike Horn (@MikeHorn_Curls) reported@ring android app is down, can't load your location. But still getting rich notifications, just can't load to watch videos. Any word on what's going on or when it will be fixed?
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Ezekiel Rodriguez (@ezekiel_rdrgz) reported@ring Bro your app is garbage
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Visje (@Visje31) reported@ring first real day of using the Ring Doorbell 3+. Not a very good start. Doorbell rings, but I can't see who it is. Too bad it's depending on buggy services and @ring refuses to update the status-page
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Ezequiel Gutierrez (@ezgoo) reported@ring hi. Floodlight isn’t recording video, no notifications & can’t access the live view. I can turn light on/off, dashboard view is updated so I know it’s working. But not the actual things I need are working. Help
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Colm Gordon (@Colm1984) reported@ring are your servers down? We can't load the app??
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Liam (@incisiveme) reported@Ring I deleted the app, restarted my device and reinstalled. I now cannot login with 2FA, just says something went wrong and does not log me in. Please advise.
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Annah (@Annah_Lansdown) reported@ring is ring down?
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OrganicSolventless (@Cle_Connoisseur) reported@ring WHAT ******** IS GOING ON WITH YOUR DUMB *** SERVICE ?!?!?! IM ******* OVERLY ******* ANGRY. HOW TF DO I HAVE ALL THESE PROBLEMS ?!?!?! YOUR PRODUCTS ARE ******* TRASH!!!! I WANT NEW DEVICES IMMEDIATELY. THIS IS ******* BULLSHIT. CLASS ACTION IN TALKS ATM.
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jessie (@jessica18796878) reported@ring can not login to account
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DR (@DReid1981) reported@ring sorry not impressed so far. Still trying to get ur app working. Typed in wrong network code and whole app crashes. Now despite reloading the app I now cannot even get passed the second verification code as it keeps saying error. Not impressed
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Robert McInnis (@Rob_McInnis) reported@ring why is your service down?
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Paul Connolly (@PAULCONNOLLY1) reported@ring Are there currently login/access issues?
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Bobby Bardow (@artayu86) reported@edlsy1226 @ring I would imagine the issue with HomeKit is more Apple being Apple than anything else...
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Samuel (@str8xtc) reported@ring Hey is your service having problems? App is down. Your status page is green but...
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Jair (@gap1927) reported@ring major outage in Canada. No access to account, cameras etc
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Michael Thomas (@mike_thomas_85) reported@ring Hi Ring, do you know how long the server will be down for? I am a new customer trying to create an account but it keeps saying error, please try again. Hoping to get the system.set up today but need to set up app first. Thanks Mike
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RSVickers (@RSVickers) reported@ring please address the fact your system is down. Your site says fully operational which is 100% false.
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Casey (@yeleenlc) reported@ring Okay. Thank you! I didn’t know if it was just me or a network problem.
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Sydney Nutter (@Sydney4rmPhilly) reported@petedesigner @ring App is down
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Visje (@Visje31) reported@ring @AndrewMacMiIIan But your status page says there is nothing wrong!?!? Please help. Didn't pay to walk to the door the whole day!
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Frank Holzkamp (@FrankHolzkamp) reported@Ring I understand platform outages occur. However, some transparency and assurance that devices are recording and alarms are responded to when I can't login would be nice. Especially after spending several thousand dollars on your products. #UX #CX #CustomerExperience
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eddiehask (@eddiehask1) reported@ring FIX YOUR APP
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🍻 Vince L (@0freetime) reportedUgh. No sooner than I get it rolling @Ring site, phone app, and everything NOT working. Doesn't give me warm fuzzies. Hurry @amazon and fix it please! #RingIsDown
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JHellyer (@jhellyer312) reported@ring Is the Ring service down right now? The Ring app and the Rapid Ring app are not connecting for me.when I try to access my cameras and security system.
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Michelle (@diyemmy) reportedThink @ring is down... can't use the app or log in online
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EastLightSeeker (@eastlightseeker) reported@ring I see you have answered many other requests for updates on the issues this morning by saying to check your website. However it states everything is operational. I can't log into my account online, your 800 number is not working either. Please advise...