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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Sign in (34%)
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Device Failure (23%)
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Online Features (17%)
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Website Down (15%)
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App Crashing (9%)
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Errors (2%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Device Failure | |
 Noida |
App Crashing | |
 Atlanta |
Sign in | |
| Atlanta |
Device Failure | |
| Chicago |
Website Down | |
| London |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Brach
(@Brach2Brach) reported
@ring Ring your company is shot, I will not be buying another piece of junk from your company ever again. Dispute resolution is poor at best. Screw your DMs, an actual human employee call me!
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tael
(@tael48781764) reported
@ring hi ring, is there a known problem with the ring video doorbell 2, every night it goes offline and stays offline while my ring alarm stays online.
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alma vorst
(@arvorst) reported
@ring I give up and the rings are headed to the trash. It only records people motions and ignores 30 pound raccoons messing with my cat. Tried support and reached out numerous times before but this is the end.
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Chris Wells #4Vaxxed 💾🇬🇧🇦🇺🎗️Ⓥ🎗️💉💉💉💉
(@crispi_1971) reported
@ring Not by Ring Devs I'm Not. FIX YOUR DAMN APP'S LIVESTREAM FUNCTION! Broken Since 3.43.0
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Pat Barba 1941
(@MyWanderingEyes) reported
.@alexa99 .@Amazon .@ring obviously the Alexa & Ring apps don't talk well with #Android phones & #Google Play Store... **** all of you....
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JHub
(@Janehub167) reported
@ring your installation booklet is a little confusing. Chapter 6 ‘Learn to use Ring Alarm’ shows the three icons for the different modes- armed, disarmed and home. The descriptions beneath th icons do not correlate with the icon displayed. My neighbour had same issue.
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Pat Barba 1941
(@MyWanderingEyes) reported
everyone effected by this damn .@ring outage should start a class action lawsuit against .@ring and .@amazon
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🇺🇸 Will ©
(@SirWill) reported
@ring Fix your website and I might like it again. Can't access from work, and IT says it is coming from your side. 'Not acceptable' It is a Ring problem not out network problem.
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ash💕
(@ap93xx) reported
@ring is live view down?
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Bill Ferriter
(@plugusin) reported
. @SimpliSafe is an absolutely horrible product and company. I replaced my @ring system in October and it was a big mistake. My @SimpliSafe system is offline at least twice a week, leading to hours on the phone with technical support.
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hash ketchum
(@CFrar11) reported
@ring And no warning that the trial is about to be up either. Huge security flaw and issue
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Ancapistani Chad
(@AncapistaniChad) reported
@ring You're garbage. Constantly getting smart alerts from some random spiderweb in front of a camera, have had to basically disable every single thing I have after a couple thousand invested in your **** ecosystem
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Get busy living not hating……
(@Caseanmel) reported
@ring Also the zero customer service when there is an issue….no one to help and all troubleshooting needs done by the homeowner who could be an invalid….poor altogether.
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IamBob 🌱
(@BrunsBob) reported
@ring The android app never opens with my camera tiles. Fix it please. That's what I like...........NOT!
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Pat Barba 1941
(@MyWanderingEyes) reported
.@ring .@alexa99 .@amazon OK the crap #Ring mobile app is down AGAIN, AGAIN, AGAIN. what a piece of garbage & the next time #Amazon sends me a potential Ring customer with a Q, I will tell them what I really think..Gonna uninstall & install again..
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Sango
(@Sango049) reported
@ring been having a lot of trouble viewing cams from the dashboard, my phone and tablets work perfectly fine even on the same network as my PCs Is there anything going on, I have done all the checks and nothing, just started Sunday early afternoon
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Scooby 🏍
(@fhowell01) reported
@ring are you down right now?
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SimpliSafe
(@SimpliSafe) reported
@mapeducate @plugusin @ring We're so sorry to hear this! If you change your mine, please reach out as we'd love to help get your sensors installed securely and get more info on your service experience.
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TheElixerMixer
(@_Zackv) reported
@ring My app won't let view my front of house camara live, i have logged out, uninstalled, reinstalled and still the same issue
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Jenny
(@jpkADK) reported
@chanwork @ring Hi all, I have been having this exact issue with my Ring stick ups ever since I updated the app. It happens on both stick ups, my front doorbell still works. Hope this helps? Did you all figure out what was going on?
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hash ketchum
(@CFrar11) reported
@ring And no warning that the trial is about to be up either. Maybe security flaw and issue
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fabmcron
(@fabMckron) reported
@ring Love the customer service. Had an issue with our spot light cam and customer service sent us a new one right away. Will be installing more cameras around our property in spring. Wanted to make sure it works in our harsh Ontario winters. No complaints
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Zubin Anary (aka 1FastEV)
(@zubinanary) reported
@ring Any chance you can support 1080P/60 with HDR for the video? Having crust videos with plenty of details to turn over to a police officer is great for help an investigation. 24 or 30fps doesn’t cut it any more.
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Danny Geraci
(@DannyGeraci) reported
@ring I have a new Ring 4 doorbell, 2x ring internal cameras & a Ring 1 doorbell. I also have a chime & a chime pro. I also subscribed to you for two devices. The Ring 1 doorbell keeps disconnecting and the battery life is really bad - lasts 3 wks. Can I replace the Ring 1 batt?
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SimpliSafe
(@SimpliSafe) reported
@plugusin @mapeducate @ring We'd like to help, Bill! Please send us a DM with the email address on your account and phone number we can reach you at.
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Pat Barba 1941
(@MyWanderingEyes) reported
obviously the .@alexa and .@ring apps do not like #Android phones or @Google play store **** All OF YOU
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Channing Work
(@chanwork) reported
@jpkADK @ring I will circle back as soon as I see what the fix is. Im an apple tech. So I feel like it’s in the app not a system or one person problem.
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Scrutiny Steve 💚💙😷💜
(@ScrutinySteve) reported
@ring Erm... 🤔 Someone reach out to me to make sure that I'm doing ok when I've been feeling down
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IamBob 🌱
(@BrunsBob) reported
@ring I'll post the error screenshot and the 8 camera tiles missing when I open the app in the DM. I use a Google Pixel XL 4 with Android 11 Ring app latest FYI
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Mark Aldrich
(@Mark_Aldrich) reported
@bt_uk had an engineer out today to fix a broadband issue. Since its been "fixed" the hub has lost internet access EIGHT times! How is anyone supposed to run a business, or use @HiveHomeUK or @ring systems with a totally unreliable WiFi service? Not acceptable! #fail