Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (35%)
- Online Features (24%)
- Errors (14%)
- Sign in (10%)
- Website Down (10%)
- App Crashing (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago
|
Sign in | 3 days ago |
|
Wake Forest
|
Device Failure | 5 days ago |
 Calgary
|
Online Features | 9 days ago |
|
New York City
|
Website Down | 9 days ago |
|
Richardson
|
Online Features | 9 days ago |
|
Savannah
|
Device Failure | 14 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Robert WR (@opngate) reportedThey’ve been trying to shove Ai down our throats for years now. Look at the @ring Super Bowl ad. We should resist Ai as much as possible
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Rebecca North (@samjohnsonqqq) reported@ring Can’t add a user to a new camera. Your software is NOT WORKING. There used to be a page that showed all the users and what access they had. Can’t find it anywhere. CS agents don’t speak ENGLISH. Awful!!!!!
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Lisa Wegley (@ohiowegs) reported@ring @WBARRETT LOL! Sounds like my mindset when I "file" junkmail in the trash can... Not buying Ring anytime soon with this kind of customer service.
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James Raeburn (@jimborae) reported@MarkDotPeters5 @wildlime @ring What was the issue with Eufy doorbell? Pretty happy with mine and no problems to speak of.
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Gbrook (@gbrook37) reported@ring They must of been the lucky one that ring did not have a system failure as when I got broken into they did so no evidence to be obtained. Opened a case no one coming back and today shortage of staff to deal with customer
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cracku ♡ (@CrackShotPlays) reported@BoneKnightmare @ring scared for the woman he is searching for wtf???
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Click (@napersmikekim) reported@C_Garcia014 @ring Is that why certain cameras stop connecting to the WiFi and fail to record events or go into live view after a while? Tried to troubleshoot via text and phone but no help. I wonder if weather exposure can make the devices stop connecting too.
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Mama needs a margarita (@cunextmommy) reported@ring thanks for the horrific customer service only using generative AI- I have a dog who was hit by a car and my acct is not permitting me to post. Your AI can’t help fixing my acct or get a human so I can post to help this dog find its owner. If this dog passes- it’s on you.
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RiderWriter (@RiderWriterSW) reported@ring is absolutely worthless. Worst apps, no ability to contact a human. #fail
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aileen stevenson (@ailesabel) reported@ring I am trying to create an account and the verification feature does not seem to be working and it won't let me create my account, can you help.
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Mike Btt (@MikeBtt) reported@ring my doorbell went offline last night and ever since I’ve not been able to reconnect it to the broadband network. I have been onto @CommunityFibre but they can’t fix it.
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Calichica 🟥 🌴🦋 (@Calichicahh) reported@YNB @ring There's a white woman on my Nextdoor app who has been caught by MULTIPLE ring cameras stealing packages from porches. She drives a yellow car and just pulls up to people's houses and casually steals their **** in broad daylight, no fear whatsoever.
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Fat kid 27 (@Fatkid272) reported@ring Bull ****
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Ranting101 (@Yatusab3ss) reportedDear @ring how can I verify my phone and computer after changing the password if I can’t log in and create a code? If I’ve only logged in from my phone and it keeps saying I need to regenerate a code that it’s not giving me through email. HELP!!!!
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Mr Phil (@GreenOldParty) reported@ring @ring after tweeting at you I realized you have a toll free number that offers assistance. - They did a fantastic job assisting me w/ordering the replacement part & a separate issue w/setting up a new device.
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Demetrius📸 (@meechie2_) reported@ring can send me notifications of every car driving down the street but miss someone stealing my damn package from my front door. **** so annoying
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Wendy Gundry (@WGundryRE) reported@ring I have never ever had such a bad experience. I just bought these cameras and you can't connect to my account. Return and would never use you again after over 5 hours on the phone of wasted time with you today. #ringdoorbells #ringcamera ring sucks
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d madsen (@davidma77507034) reported@YNB @ring Further, I don’t care who it is. Do not generalize about other ethnic groups. It usually turns out bad unless you’re a comedian.
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Chromedome21 (@chromedome21) reported@ring Your link to DM will not let me DM you so I cannot send screenshot of health page. Below is the problem I am having.. Ring doorbell just recording static/white noise on recordings and live view. Done everything required to check settings, rebooted (+hard reset) doorbell.
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Andrew Hackeson (@ahackeson) reported@ring I ordered a ring sensor in July 2022 and never received it. I have tried several times with your online twitter team and your process of messages, forms and customer service agents is very bad.
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Scotty J (@Its34Again) reportedDay 22 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?
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ell (@ell123567) reported@ring Help this elderly man please Ring!
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Sheree (@sheznic) reported@ring Why did you sell footage from my doorbell to @progressive insurance so they could show my neighbors they have prior damage to a vehicle? Ring is trash and I’m getting rid of today.
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Jack Rabbit (@Jack_Blast194) reported@ring because your software notices trigger words and will automatically delete the post. I posted about a homeless guy walking in a park near a playground and you deleted the post. No profanity at all. Just a warning to my neighbors and your system deleted it. **** you.
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Joshua St. John (@jstjohn83) reported@ring I’ve tried reading help articles but my doorbell is at 2%. I changed the motion settings and did the zones again. Will it go up on its own or do I need to manually charge it at this point and if so how do I do that?
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killians.magical.life (@KilliM222) reported@ring it's ridiculous that with the neighborhood feature you can't ask neighbors to keep music down because it goes against guideline. What guidelines? I think that's a very respectful thing to ask. Ridiculous.
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Jerry Norman (@JerryNo40834855) reported@ring my Ring doorbell service isn't perfect but when it works it works. But something has happened with a lawn service that damaged my property deliberately and some how shut my cameras down? Does anyone know how please?
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Suraj khindkar (@Suraj2529) reportedI am taking loan few month ago in ring app and 4 emi bounce in some crisis and my last company some payment issue so ring agent harass in daily basis and I'm send mail also for settlement but he was saying RBI authori on our company dnt settle ur loan @RBIsays @nsitharaman @ring
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knobba (@knobbadinho) reported@ring once again one of my ring devices has gone tits up straight after warranty period has ended. This time floodlight cam strobing , pretty obvious that is a manufacturing issue the amount of complaints.
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Zach Smith (@ZachSmithNY) reported@ring can you help me with a refund? I subscribed to annual pay for a few days, realized the mistake, canceled. Refund issued for 90 dollars. I subscribed to monthly. Can I get the full refund?