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Ring

Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 60% Device Failure (60%)
  • 20% Online Features (20%)
  • 20% Website Down (20%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Paris Website Down 16 days ago
Addlestone Device Failure 19 days ago
Newham Device Failure 1 month ago
Port Orchard Online Features 2 months ago
Morecambe Device Failure 3 months ago
Greeley Errors 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • semarshall2007
    Shane Marshall (@semarshall2007) reported

    Piece of **** @ring can’t event ******* record any ******* thing worth using unless it’s for there ******* use.

  • JohnDoe_5oh
    JΩhn (@JohnDoe_5oh) reported

    @libsoftiktok @Nextdoor They’re just as bad as the @ring neighbors app

  • callmemurnz
    j (@callmemurnz) reported

    @ring What are u not understanding…… the post code I put to make my order is not working on the tracking Royal Mail up. There must be a mix up on YOUR end or Royal Mail. Am I speaking Chinese?

  • politicaIicious
    🐈‍⬛ (@politicaIicious) reported

    @ring Victims of anti-social neighbours, quietly, sit tight, as the legal wheels turn slowly via courts. Advised not to tip the nod to ongoing proceedings. Nightmare neighbours remain oblivious to court applications. Meanwhile, stupidly, continue their campaign of harassment & abuse.

  • Leeroy64Cordrey
    Lee Cordrey (@Leeroy64Cordrey) reported

    @ring you devices are terrible, how can something that has worked for so long be so difficult to reconnect. All of my stuff works and these devices will not connect and when they do they randomly disconnect. The reconnection method is a joke

  • desitechsuppoat
    Desi H-1Bhenchods (@desitechsuppoat) reported

    @pcater64 @ring After they give you their fake USA name, right before letting them go say "TERRY MAKI CHOOT" then hangup before they have a chance to react. (yes it's very bad)

  • aka_carrie
    𝘊𝘢𝘳𝘳𝘪𝘦 🪬 (@aka_carrie) reported

    @hayes_wayne @ring I’m having this issue as well, it’s only started within the last 3 days, and I can see on here that other people have reported the same.

  • gigmcdonough
    George (@gigmcdonough) reported

    @ring I only need a replacement part. If Ring can't provide the part needed to fix my device, they should replace the unit with a comparable upgraded model at no cost. Customers shouldn't be penalized because parts are unavailable.

  • Pencilart17
    Jdxma17 (@Pencilart17) reported

    @ring You have the worst customer service I've ever experienced. Been waiting since early Feb for replacement motion detector because they are supposedly "out of stock." What BULLSHIT! I'll never buy another Ring product. It's garbage.

  • IDDQD_VP
    King•VP (@IDDQD_VP) reported

    @ring No, if you read my email, we do not. His account is linked to his mobile phone, which is disabled. There is no way we can login. My mother purchased a new account meanwhile.

  • sabucci_84
    Sabrina Bucci (@sabucci_84) reported

    @drjeanne09 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

  • skipper68uk
    Mands 🌷🌺🌻🌼🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@skipper68uk) reported

    @ring doorbell is shite, very bad lag upto 3 minutes by then i have seen someone at door and answered it before it alerts me ! time to bin it

  • willy_j_b
    ***** Joel Bryan (@willy_j_b) reported

    **Me unloading groceries** @ring camera: someone’s here @ring camera: HEY MAN, someone’s here @ring camera: OMG SOMEONE IS BREAKING IN WTF ARE YOU DOING

  • monkeybutte62
    I find dotards! (@monkeybutte62) reported

    @DesireeAmerica4 It's for determining traffic usage for road maintenance planning you fking retards. They use to use a pneumatic hose to count the traffic, now it's more precise. In the 70's we would blow in the hose to run the count up. Y'all just keep slapping your @ring cameras on your doors!

  • Be_BereanTX
    Timothy Royer (@Be_BereanTX) reported

    @therealDeFlock @ring @HomeDepot Well, if it had an automated pepper ball gun or hi flow pepper spray with it, I could see it, but the Thugs could have that thing torn down and carried away before any live security guard could get there.

  • MamaWaller85
    Laura Waller (@MamaWaller85) reported

    @ring is there a current issue as my device has been offline all day and no problem with WiFi

  • herb_legrand
    Herb LeGrand (@herb_legrand) reported

    Why is it with the setup of the Ring app, there is no option for the District of Columbia in the drop down for states? Yes DC is not a state but having to select Maryland isn't correct either. @ring

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @FOXFOOTY 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

  • ApeManitoba
    jack (@ApeManitoba) reported

    @ring non-functioning customer service. I’ve spent two hours two different days on the phone trying to get a clear answer on transferring an account. Information that’s contradictory and hard to understand literally. A good company bad customer service

  • RobertSchloss
    Robert Schloss (@RobertSchloss) reported

    @ldsfilmguy @ring Well that’s a very poor AI filter!!! A) 4 legs B) 1 tail C) it’s a dog!!! 🐕 Is that your dog?

  • FirstNameTX
    26thAccount (@FirstNameTX) reported

    @Sriniva41473307 @amazon @ring **** you shitskin

  • SaltyRiverWater
    Nanabozho (@SaltyRiverWater) reported

    Man, @USPS has a serious problem. I mailed a sealed box of cards back in April. Box was never scanned so I opened up a Missing Mail Search. Yesterday, after 6 weeks, I get a notification that it was delivered. Reached out to the buyer and let him know. Buyer provided @ring video showing that no delivery was made. @USPS where did this package end up?

  • RickMAllison
    🇺🇸♥️⚾️Rick M Allison⚾️♥️🇺🇸 (@RickMAllison) reported

    Hey @ring You sent me a partially fulfilled order. There is nowhere to find the order that was not sent. The tracking number listed is for only the partial order received. There is no tracking number for the items that were not sent. I tried chat and they gave me a number to call. All that did was loop back to the website showing my order, but THERE IS NO TRACKING NUMBER FOR THE ITEMS THAT YOU DID NOT SEND. FIX THIS! IT IS RIDICULOUS THAT YOU DO NOT HAVE A TRACKING NUMBER FOR THE ITEMS THAT HAVE NOT BEEN SENT. Pending status does not cut it. Never ordering again unless you fix this.

  • eddy_3y4
    Eddy (@eddy_3y4) reported

    @sabucci_84 @ring @ring im experiencing the same as Sabrina mentioned, I cannot see the snapshot between activities. Do you have any update about this issue?

  • Rivirunthecity
    LastRealOneLeft (@Rivirunthecity) reported

    @ring if I bought ya ****** *** cameras I shouldn’t have to pay to use them. The whole subscription to **** I already paid for is so ******* old fix up of just shut ******** down.

  • speppers69
    🇺🇸speppers69🇺🇸 (@speppers69) reported

    @ring "Neighbors" disappeared in app. Not just my phone. All family members and additional devices having same issue.

  • Jasont72
    Jason tulip (@Jasont72) reported

    @ring your retina 2k doorbell is terrible, didn’t pick up all sorts despite changing zones and other settings, absolute garbage

  • bp30045
    BarbP (@bp30045) reported

    Disappointed in @ring My monitoring subscription is doubling because of a ton of features I don’t want or need. And my previous plan which was perfect for me and fairly priced has been stripped down to not even include camera recording OR professional monitoring.

  • higgs_623
    Lisa M (@higgs_623) reported

    @ring Just replaced my spotlight camera that just quit with/newer model—it’s terrible. Why did you change design of the battery door to a twist instead of keeping the button drop down door!! It’s a real pain to get off & back on. And you changed to mount so I can’t use that 🤬

  • classicdawn
    👀 🇺🇸 Casual Observer (@classicdawn) reported

    @ring And you're another example of why AI canNOT replace us. The support bot ends the convo without any resolution! Your customer service is the WORST!