Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Device Failure (25%)
-
Online Features (22%)
-
App Crashing (18%)
-
Errors (14%)
-
Website Down (12%)
-
Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Errors | |
 Willimantic |
Device Failure | |
| Huntley |
Errors | |
| Grimsby |
Device Failure | |
| New York City |
Sign in | |
| Elk Grove Village |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew MacMillan 🏴
(@AndrewMacMiIIan) reported
@ring Hi, are you any closer to having this issue resolved?
-
Mark Tucker
(@MarkTucker_com) reported
@ring When signing into account on Iphone12Pro, the Email/Password area shows white text (invisible), not black text. Thoughts. no way to sign in.
-
Just Jamie
(@jamielorraine73) reported
@ring That the person never responded to my invitation....which is false. They did. I did it for them. WHENEVER there's an issue your customer service just reiterates what's SUPPOSED to happen, but never does happen because the app doesn't have those options that should be there.
-
Jamie Hill
(@JamieHillUK) reported
@ring Hi, this is still not working. Not good enough. Discount on the monthly payment I am making would be a good start until resolved.
-
Michael Thomas
(@MichaelCoyne83) reported
@ring Still no fix??
-
Michele Sussman 🌸◕‿◕🌸
(@MicheleSussman) reported
Rich Notifications have been down for almost two weeks with no update from @ring when they will be restored. Not the customer service we are paying for.
-
The Real Raymond G
(@RaymondGolden) reported
@ring I have the new ring hardwired and have the same Rich note issue. The device is useless without it, as I get many alerts per hour. I am disappointed. I'm a new customer who has never used ring without rich note...until now.
-
Saia23
(@SilentRevolt23) reported
@ring Rich notifications are a very important part of the service and a main reason why so many of us love Ring. If this issue is not resolved very shortly, it's already been almost 2 weeks, what actions does Ring intend to take to compensate us for this inconvenience?
-
Wyverns Rose
(@wyvernsrose) reported
@ring My experience sucks. Your billing system is terrible and overcharges and keeps trying to charge additional payments.
-
Nicholas Curley
(@nicholascurley_) reported
@ring Hi, I sent a DM to you 4 days ago but haven't received a reply. Could someone look into this. I sent £700 on a security system with you and currently facing an Issue...
-
Chris Atkinson
(@AckersStorm) reported
@ring Ok so it’s been 12 days since this problem occurred. Why isn’t it fixed yet?
-
iCarlos
(@CAMV77) reported
@ring It’s been 12 days since the rich notification service went off, I use it a lot with my paid Ring service. Almost two weeks and no fix in the immediate future?
-
Just Jamie
(@jamielorraine73) reported
Too bad the #ringapp is SUCH a HUGE issue. I'm about to toss my @ring cameras, my solar panel that barely works, and my echo show into the trash and get the @googlenest cameras instead. Can't even add a shared user without issues! Can't do anything w/o issues, really!
-
Customer's Voice
(@CustomersVoice) reported
Just tried calling the @ring customer 'support' team again and was told I would have to wait 45 minutes. ANSWER THE PHONE or help me via a different channel!!
-
Laura Strachan
(@StrachanLit) reported
@ring New device. It notifies me when trucks go down the street, but not when someone comes on the porch. How do I fix this?
-
Just Jamie
(@jamielorraine73) reported
@ring I just told you all of what was wrong. Lol my husband cannot use the app under his own account as a shared user, even while following the steps. I'm sure I'm not the only one with the issue I'm describing. Because I've seen others say the same thing. So, I bought a nest system
-
Michele Sussman 🌸◕‿◕🌸
(@MicheleSussman) reported
Rich Notifications have been down for almost 2 weeks with no update from @ring when they will be restored. Not the customer service we are paying for.
-
Michele Sussman 🌸◕‿◕🌸
(@MicheleSussman) reported
Rich Notifications have been down for almost two weeks with no update from @ring when they will be restored. Not the customer service we are paying for.
-
Kelly Dennis
(@kelzipan) reported
@ring 8/17 still broken. 😑
-
richard
(@testastretta) reported
@ring Fix the stupid bug in iOS that keeps demanding my location even when the app isn't active. It's none of Ring's business if I am not using the app.
-
Randy Westfall
(@RandyWestfall2) reported
@ring I will join the choir on the rich notifications not working. Very frustrated that it is taking this long to fix. Away on vacation last week and having to go live for every notification was/is ridiculous. Don't worry about pasting your canned response. I have already read them all
-
James KC
(@jameskchiu) reported
@ring Can't believe how long it takes Ring to resolve the issue and the level vagueness they provided in responses. Users should get pro-rated refund for the service interruption.
-
ChrissieTorcaso
(@fuego_rojoDartz) reported
@ring Do you have any intention at ALL to fix this issue? Or are you just screwing all of your customers hoping we'll turn a blind eye?
-
Alex W
(@alxnpt) reported
.@ring A 12 day outage on Ring device rich notifications. Any update on when this will be fixed?
-
Nick⚽🥅⚽
(@mintbury) reported
@ring Cool how about fixing Rich notifications. That have been down for 3 weeks.
-
joey garcia
(@joeytehgreat) reported
@ring My rich notifications aren’t working anymore, is there a fix coming?
-
Bird
(@Bird14093343) reported
@wrnm460 @ring Exactly the same issue. Yet nothing in their status board to report it!
-
Mommalump
(@aimeelumpkin75) reported
@ring How much longer will the rich notification be down? This is such an inconvenience to wait for the history to process the video to see what happened 30 sec to a minute prior.
-
Natasha 🤷🏾♀️
(@natashaania) reported
@ring Is this also impacting your shipping bc I don’t have my order I placed with expedited shipping and now being told to wait ANOTHER 3 to 5 biz days while logistics researches the issue. Unacceptable!
-
Penny
(@pk_1845) reported
@ring It is absurd that rich notifications have been down for this long. Both battery and wired devices. My subscription renews soon and I’ll find another if this is not resolved. Lil ole me might not matter much to you but I suspect I won’t be the only one not renewing.