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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (17%)
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App Crashing (15%)
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Errors (15%)
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Website Down (14%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
App Crashing | |
 Houston |
Sign in | |
| Gulf Breeze |
App Crashing | |
| New York City |
Errors | |
| Chicago |
Website Down | |
| Croydon |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Donna Jackson 🇺🇦
(@DrDonna25) reported
@ring - "Our most advanced battery-powered spotlight camera includes 3D Motion Detection, Audio+, and full HDR video to help provide pro-level security for your outdoor spaces." But only once every 15 minutes as Ring Support have just told me! NOT AT ALL SAFE AND SECURE!!!!
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Mark H. Anbinder
(@mhaithaca) reported
from
East Ithaca, New York
@KarlisMusa @ring The app can tell me the charge percentage. That’s about it. Right now two of the three pathlights are offline.
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Neil Sayer
(@neilsayer1) reported
Amazing service by @ring Chime completely dead. Phoned customer service (on a Sunday), who said it’s out of warranty but they’ll give me a 100% discount code for a new one. Simple, problem sorted, new free one on its way. Happy 🥳. 10/10 👍🏼🥇
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Bre Didier
(@didier_bre) reported
@ring Hey there! Is there an issue with the Ring App at the moment? I’m unable to log in. I keep getting the message, “can’t login right now. Please try again later.”
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pro.solutions
(@prointegr8) reported
@ring Trying to contact you, number doesn’t format correctly so you get ‘Number you are trying to call is Disconnected’. The issue is in how the number is formatted when you click (to dial). I tried to raise this with a support agent when I finally got through, but it was impossible.
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Anti-Racist South | #StopCopCity
(@antiracistsouth) reported
@NOPDNews @Neighbors @ring Hot trash per usual. Quit your jobs.
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Doreen Garrett
(@garrettdody) reported
@Laurels_Wood @ring They are such trouble makers...and thieves!!
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John Kanes
(@HalVIII) reported
@ring used to be a fan of my ring devices but don’t get audible notifications any more and “customer support” appear to be unwilling or unable to help…
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Flicks News
(@flicksnews) reported
@ring Will do but there is no device health issues. It’s the chimes that are not chiming when the doorbell is pushed. I know at least 3 people with exact same issue but I bet there is more. Everything is fine!
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Half Marathon Man
(@halfmarathonman) reported
@ring Already talked with support. They confirmed it’s a Ring issue and that you guys should be fixing it.
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D’s & R’s are all dickin’ us!
(@Torquemob) reported
Disappointed in @ring what alternatives are out there? I have tried posting to neighborhood groups with information and video of people up to no good but they keep denying my posts. WTF #Ring ?
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C Galloway
(@wave22) reported
@ring My outside light went on in the middle of the night without me turning it on. How is this possible? I turned it off and it turned itself back on. Your chat service was a poor experience. #techbug
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Nasir Malik
(@nasir_malik) reported
@ring how long will you take to sort the chimes to respond to the front door bell, was on the phone the other day to customer services and they said they have an issue which should be resolved shortly, but I have not heard nothing since. Having this same issue at two of my homes
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DBM Motion Graphics
(@madebydbm) reported
@ring Hi - for the WiFi Strength reading of your doorbells, don't you think saying "Good", "Average", "Poor" would make 100 times more sense than "RSSI -58" as mine currently reads? #UXfail
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dan castree
(@Dancastree3804) reported
@ring actually its important you stop hiding behind cut copy paste replies and start talking to customers the last time i sent you a dm you refused to help so start talking proper via public dm on why ring keeps kicking door bell cameras of the wifi !
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Deion
(@iFuxkBbws) reported
@ring So i just brought a ring camera. I have the doorbell video camera and the motion sensor is every bad i have the sensitivity up max and it never detects when someone car pulling in the driveway. it only detect when somebody come up to the ring and it show up late.
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Katie
(@moi_katie) reported
@ring first time of trying to remove the security screws from the ring doorbell to recharge and they are stuck sold, the screwdriver head has mashed and it’s mashed the screw heads. The only way I can see to get it off is to break it? Help please not impressed!
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Robin & Two Rotties
(@LA_Rotties) reported
@ring @CletusKasady69 I spent over 3 hours on the phone with @ring customer service today for same problem WITH NO RESOLUTION. Only solution 2 different agents offered was all 3 of my cameras went out at the same time. Super frustrating.
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jc (she/her)
(@ffcherry) reported
,@ring what the heck? For 4 days I have had the exact same issue with the motion detector. I can disable, but the app won't let me enable it when I'm done. I have called customer service and they keep telling me to do the same things. But they are not fixing the issue!
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Kevin Kenstler
(@kevinfeeds) reported
@ring tried calling ring support multiple times, system keeps disconnecting me, tried chat snd bogus agent told me to call again and got disconnected again. I told chat agent this and she got frustrated and ended chat…Seriously??? WTF time to return ring products.
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Nolamom
(@Nolamom8) reported
@ring these doorbells are trash. I have turned the motion settings and other options to the max and the doorbell still doesn't pick up all activity. Fix it and put out an update or something. I should have went with a different doorbell ring sucks.
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Mem Mustafa
(@BigMem) reported
The button on my ring doorbell has cracked into pieces. It still works but I noticed most people dont use it because it looks broken @ring #help #tech #security
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ChicagJoe
(@ChicagJoe) reported
So this weekend has been pretty busy. Last night we got the tv stand and the coffee table put together for my office, today we finally got the 12 ft skeleton down and also got our @ring video doorbell installed. And it isn’t even Sunday yet for another 14 minutes lol
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Flicks News
(@flicksnews) reported
@ring it says you r having no issues but chimes are not working for me, I checked with neighbour & mate, we r all experiencing same issue. So there is problem & its very annoying for those of us who need an old fashioned bell chime & not able to be glued to a phone.Please fix it!
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Steeve Gadde
(@Steeveblr) reported
@ring what is the process to escalate a device transfer issue?
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WilderGarden
(@WildergardenBC) reported
@ring The stare down was too aggressive for teddy
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CletusKasady
(@CletusKasady69) reported
@ring released a new update for Android mobile, still didn't fix anything. No notifications, preview don't work. Been over a month. Glad to see they care so much for their customers
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☽ Mayzey ☾
(@OklahomaHoney_) reported
The fact that the @ring agent told me my doorbell is defective and it’s an error on their end but the “best they can do” is offer 35% off a new one and “they graciously refunded me for this month” like… obviously? I can’t ******* use your service? I need a new video doorbell
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Markbean
(@markbean1) reported
@ring Why is there no U.K. release for this item. Car theft and stripping parked cars are a massive problem, yet no date 😒
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dan castree
(@Dancastree3804) reported
@ring actually its important you stop hiding behind cut copy paste replies and start talking to customers the last time i sent you a dm you refused to help so start talking proper via public dm on why ring keeps kicking door bell cameras of the wifi !