Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 02/10/2026 00:25

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Device Failure (30%)

    Device Failure (30%)

  2. Online Features (20%)

    Online Features (20%)

  3. App Crashing (15%)

    App Crashing (15%)

  4. Errors (14%)

    Errors (14%)

  5. Website Down (11%)

    Website Down (11%)

  6. Sign in (10%)

    Sign in (10%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRochester App Crashing
United StatesKansas City Device Failure
United StatesWaterford Device Failure
GermanyFrankfurt am Main Online Features
United KingdomBristol Errors
United StatesWillimantic Device Failure
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • jonnyoliver12 Jonny (@jonnyoliver12) reported

    .@ring are on the verge of ruining Christmas if they don't fix their festive chimes anytime soon. Absolute outrage

  • fuckGully YOUR GRACE (@fuckGully) reported

    Wtf is going on with the @ring app??

  • PatWalt42625901 Pat Walton (@PatWalt42625901) reported

    @ring I enjoy having my ring cameras. While it sucked yesterday having issues with the app and connectivity. I also understand that sometimes systems go down and can take a while to figure out the issue and correct it.

  • mjtaylor289 Melanie Taylor (@mjtaylor289) reported from Sheffield, England

    @ring .... just upgraded our devices and nothing working...called help line no reply

  • CharlotteIpkiss 〰️🐾👁👁🐾〰️ (@CharlotteIpkiss) reported

    @ring Was offline too here in UK.

  • Penschick21 Arielle MacDonald (@Penschick21) reported

    @amazon customer service is a huge joke. I have all the information needed to find my families order and tracking information, but yet they won't help me find it. I also have a @ring camera that showed no such delivery of my daughters Christmas presents yesterday at 4:59pm.

  • BethGrangerSays Beth Granger (@BethGrangerSays) reported

    @LadyJ_LI @ring Wonder if connected to the Amazon AWS outage?

  • Russ414uk Russ Price (@Russ414uk) reported

    @ring Hi. Is it possible please to see if a device (e.g. spotlight camera) has been offline? I can’t see anything in the device history. If not, would this be a feature worth adding? Thanks.

  • Bob31933193 Bob (@Bob31933193) reported

    @ring so I called support they did a factory reset which fix the problem, until whatever yesterday was happened with the whole system... Now I'm offline again 😡

  • Dazz285 Dazz285 (@Dazz285) reported

    @ring Do you think you should let your customers know the reason for the outage & apologies?

  • t_man0386 TJ (@t_man0386) reported

    @ring My doorbell is buzzing already five times letting me know there was movement and when I wanted to see these errors came out just like yesterday during y'all outage

  • crispi_1971 Chris Wells 💾🇬🇧🇦🇺🎗️Ⓥ🎗️💉💉💉 (@crispi_1971) reported

    @ring Having run your help desk number TWICE you've basically admitted it's a problem with your App. RapidRing works fine.

  • quis_ut__deus Mikey (@quis_ut__deus) reported

    @ring are you aware your app is not working? Sort it out.

  • pontiac0055 Pontiac005 (@pontiac0055) reported

    @ring What was the root cause of the outage yesterday?

  • Bob31933193 Bob (@Bob31933193) reported

    @ring hi, so I talked to you all on here the other day about my cameras that kept going offline I would get one going and then the other would go off.... It's not at my house it's at my aunt's that we take care of who lives across town.... So you all told me I had to call support

  • t_man0386 TJ (@t_man0386) reported

    @ring Hi I'm also one of your loyal ring doorbell customers but my ring app is down again did you had another outage because I saw that you had one this early morning at 2:44 but was resolved now is down again. What is going on with AWS did y'all get hacked or something.

  • richard_starr40 Richard Starr 📱🤳💻📶⌨️🧨 (@richard_starr40) reported

    @ring Down again today...

  • CatalinaShadow @Steven (@CatalinaShadow) reported

    @ring We had an emergency with our home system yesterday and were unable to reach anyone! This is terrible@customer service and we are seriously rethinking our home security system. #Terrible even when contacted on FB there was no response until today!!

  • BeckySm54509086 Becky Smith (@BeckySm54509086) reported

    @ring has the app gone down again

  • DrBourbonstein Simp Brizkit (@DrBourbonstein) reported

    @beefeatergimlet @ring Oh, I know. It was 100% them. It was just funny to see their app tell me that it was "my" problem.

  • fuckGully YOUR GRACE (@fuckGully) reported

    @ring I haven’t been able to access my cameras for past how many hours due to your app continuously crashing and not loading. Please fix this mess.

  • EPMEDIACA 🧑🏽‍💻EP MEDIA 💻🎹🎥 (@EPMEDIACA) reported

    @carlwills85 @ring I know it’s really aggravating however I did check and everything is back online but my god this is weird so many things were down I feel like it was a DDOS attack. It’s just too weird that all those things were down at one time so I changed all my passwords immediately

  • ftm_in_ma KTC (@ftm_in_ma) reported

    @Ring See the linked string of messages on my profile. Also... I'd like credit for the 24 hours of down service on my account. Ring won't even acknowledge me because I'm not the primary. What an authoritarian baloney that we cannot be co-applicants because we are equal. #equality

  • kbshadow600 kevin brown (@kbshadow600) reported

    @ManavBhardwaj @ring I've had Ring products for over 7 years and this is really the first problem I've had besides it was the server system that was down. What's going to happen when you have a power outage are you going to blame Ring for the power going out. Or your water gets shut off! LOCK DOORS!

  • richard_starr40 Richard Starr 📱🤳💻📶⌨️🧨 (@richard_starr40) reported

    @ring Exact same error message as yesterday. Check your connection...the app will not load it was working 20 minutes ago

  • Ucf_Falcon Chris Miller (@Ucf_Falcon) reported

    @NYCRobUCF @amys_bus_ticket @ring As someone who has Amazon as a client I can say I doubt they'd allow your backup to be on another hosting provider. Like to tell your parent company your anticipating them to break... Just feels like it would get shot down pretty quickly

  • AsiaAneka Aneka Laufeyson (@AsiaAneka) reported

    @ring can y'all PLEASE get your app together? And if you can't can you put an error on there that doesn't say there's something wrong with MY internet?

  • altempletxn al (@altempletxn) reported

    @ring my doorbell won’t reconnect to the internet but my chime has connected no issue, please can you look into this??

  • Tim29740188 Tim Aston (@Tim29740188) reported

    @ring since the outage last night my outdoor camera no longer has live view. I have tried setting it up again. Reinstalling the app. It’s saying to charge the battery but it’s a plug in. The light is on so it’s working. No live view!!

  • MrDeraney ~1 (@MrDeraney) reported

    @ClosetLibrarian @ring It took for me to check their Twitter to find out there was a Company Wide Outage. That's silly.