Is Ring down?

Problems in the last 24 hours

Ring signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (50%)
• Online Features (25%)
• Website Down (25%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	19 days ago
Addlestone	Device Failure	22 days ago
Newham	Device Failure	1 month ago
Port Orchard	Online Features	2 months ago
Morecambe	Device Failure	3 months ago
Greeley	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun 'WHUFC' McCarthy (@ShaunMcCarthy90) reported 3 minutes ago

  @ring @ItsMikeTwitch its clearly something wrong your side as i see alot of people losing connection all the time now reporting the same problem!!

• 
  DonutOfDoom (@AnusOfDoom) reported 3 minutes ago

  @joegarra61 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  KittehSparkle (@KittehSparkle) reported 4 minutes ago

  @cranberryclock @ring My new fav pass time is watching kitbiga convince AI spam calls thar hes the admin then changing their command structure, by having them say the most ridiculous ****.

• 
  D (@thrillingd) reported 5 minutes ago

  @end3of6days9 @ring Recently alerted me of a missing small dog, then pops up a recent clip of me in my backyard with my dog saying this could be the missing dog… not cool at all and I did not sign up for AI learning with my own cameras. How do I disable this ****?

• 
  Jordan Aschwege (@derschwigg) reported 9 minutes ago

  @ring I've got a gen 1 doorbell and noticed it going offline recently. When I inspected it, it looks like some of the terminals are scratched and aren't making a good connection anymore. Is there any timeline for the spare parts kit coming back in stock or am I doomed to upgrade?

• 
  George (@gigmcdonough) reported 13 minutes ago

  @ring I only need a replacement part. If Ring can't provide the part needed to fix my device, they should replace the unit with a comparable upgraded model at no cost. Customers shouldn't be penalized because parts are unavailable.

• 
  zerofucks (@ZeroFucksOG) reported 17 minutes ago

  @therealDeFlock @ring @HomeDepot what in ******** is this bullshit?!

• 
  frankie 🗡️ MCR DC AUG 2026 (@fangpuppy666) reported 19 minutes ago

  @mori_must_die @ring truly i have never purchased anything from ring i think my sister got the camera and idk anything about them i just thought it was funny so its CRAZY to find out they support ice like wtf 😭 but ty ty we try our best to be handy

• 
  Ian Fritzsche (@TheAngryCaptain) reported 19 minutes ago

  Hey @ring, if you don’t stop asking me if I “want to join Search Party” soon, you’re going to have to form a Search Party to locate my cameras in the trash.

• 
  GOPmom (@lisadolgos) reported 20 minutes ago

  @ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.

• 
  Herb LeGrand (@herb_legrand) reported 21 minutes ago

  Why is it with the setup of the Ring app, there is no option for the District of Columbia in the drop down for states? Yes DC is not a state but having to select Maryland isn't correct either. @ring

• 
  JΩhn (@JohnDoe_5oh) reported 24 minutes ago

  @libsoftiktok @Nextdoor They’re just as bad as the @ring neighbors app

• 
  LastRealOneLeft (@Rivirunthecity) reported 24 minutes ago

  @ring if I bought ya ****** *** cameras I shouldn’t have to pay to use them. The whole subscription to **** I already paid for is so ******* old fix up of just shut ******** down.

• 
  Maze (@MAZEHUD) reported 25 minutes ago

  @ring failed to resolve the problem with my device and ignored my attempts to contact them through their available support channels. As a result, I pursued my statutory consumer rights through the retailer, which ultimately led to a full refund. I encourage you to do the same!

• 
  King•VP (@IDDQD_VP) reported 27 minutes ago

  @ring No, if you read my email, we do not. His account is linked to his mobile phone, which is disabled. There is no way we can login. My mother purchased a new account meanwhile.

• 
  C™🇺🇸🇵🇭 (@citizen_ian) reported 28 minutes ago

  @ring you guys have the worst customer service in the world. The lens cover that’s supposed to protect the lens fell off, which isn't supposed to happen, and therefore makes the camera defective. And the best you can do is give me a 35% discount for me to spend $ to replace something I didn't break. Do better.

• 
  Sabrina Bucci (@sabucci_84) reported 28 minutes ago

  @uptheredsL4 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

• 
  MaryWV (@MaryWVwv) reported 30 minutes ago

  @amazon @ring Why? Why in trying to get help did I receive 2 people that did not understand ENGLISH!

• 
  BetweenTheLines (@visionfaded22) reported 37 minutes ago

  @ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.

• 
  Bubbba Buffett (@DickBuffett) reported 37 minutes ago

  Pointing your security camera onto your neighbors property is illegal. @ring cameras are often just as bad as flock.

• 
  Clayton Knight (@mrcajunjoker) reported 39 minutes ago

  Hey @ring so I replaced a floodlight cam and added another. I have them shared with my gf but the new cameras aren’t showing up on her phone. Her email is under shared access for both cams. Is there an easy fix for this? Or do I delete her access and add it back?

• 
  𝓐𝓵𝓲 (@aliezad) reported 40 minutes ago

  @ring on my apple watch, the alerts usually include a snapshot from the ring cam. But randomly, there would be no picture and just the text about someone being at front door. I have been noticing this more since last couple of months. Can you look into this and fix in a future update?

• 
  Brad Rice (@BradRice14) reported 42 minutes ago

  Awful customer service from @ring . Multiple times trying to resolve an issue that is at their end and never a resolution. No complaints department and no escalation paths. Poorly run

• 
  Dorian Finney-Smith Muse (@DorianMuse) reported 47 minutes ago

  @note4note @amazon @ring Same thing happens to me all the time. Amazon needs to fix this major problem.

• 
  Ruth Hall (@RuthHal84018141) reported 54 minutes ago

  @ring fix your Neighbors App! We are tired of people sending messages at 2am about their internet not working. It's not a Safety concern, and there's no way to report people who do that. They treat it as a chat feature.

• 
  Scarfie1 🐎🐾🐾🐕✈️ (@Scarfie1) reported 57 minutes ago

  @abzpaul @ring Wow didn't know badgers could run that fast always thought of them as slow creatures!!

• 
  HealinNRealTime (@BuiltOnSoles) reported 58 minutes ago

  Hey @ring could really use your help! Love your products, advocate for you to so many neighbors. However recently having a handful of issues and no matter what I do to trouble shoot, not working. Getting zero notifications from out front door and to front yard camera. Plz help!

• 
  Dan Spack (@DanieltheLion1) reported 58 minutes ago

  @ring I was able to figure out the meaning of the signal strength. What’s still bothering me is why the signal strength on my Spotlight camera is still showing as Poor when I installed a WiFi modem extender close to the device.

• 
  LordWilsonVilla🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿UAI (@LordWilsonVILLA) reported 58 minutes ago

  @ring can you please tell me how to change my phone number on my Ring account. And don't start by saying sign in to my Ring account because the system won't let me as it keeps sending the verification code to my old phone number which now belongs to someone else 🤬🤬🤬

• 
  SoCalSquatter (@RealAlexT1) reported 59 minutes ago

  Has anybody ever noticed that @amazon deliveries don’t show up on your @Ring? They won’t ring the bell and somehow black out your camera…wtf @amazon ?