Ring down? Current status and problems
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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (28%)
- Online Features (24%)
- Errors (17%)
- App Crashing (14%)
- Website Down (10%)
- Sign in (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Device Failure | 11 hours ago |
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Sign in | 3 days ago |
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Online Features | 5 days ago |
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Online Features | 7 days ago |
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Errors | 8 days ago |
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Errors | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Braemer (@jarhead724) reported@jhellyer312 @ring I believe this is a very large outage. No ring app, no account login, phone number does not work and chat is down. I see a lawsuit coming on.
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G (@golfandlent) reported@ring You need to provide updates with an outage this long. E-mail, app notification, banner on your website... something. Security systems cannot afford to be down.
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Greg Sargent (@GregSargentDNet) reported@IanCockerill2 @ring It's that way for all their numbers it seems - perhaps part of this system-wide outage...
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Denise (@niseag03) reportedOh ok. Both @timehop and @ring are down today. Okay. Sure. Fine. 😳
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Rachael Williams (@Rachwill92) reported@ring my doorbell hasn’t been working since 3.30pm! Can’t log into my account, app won’t work, tried to reinstall the app that’s not working, says my email is invalid and that the verification code is wrong 😒 what’s going on! #ring
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Aleida Mina (@AleidaMina1) reported@ring the app is not working, why?
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Abdul (@ABDULJKHAN00789) reported@ring It's as nasty as it gets always problem with @ring doorbells always one problem or the other soo waste of money, there product are waste of money seems there systems are hacked soo much for security
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thebigfella (@lancthetank) reported@jhellyer312 @ring My ring system is down and couldn’t access me cameras or door bell not good to say i pay a subscription #nothappy
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stuart richardson (@stuartr00207329) reported@ring not sure if everyone is effected, but can’t access account, looks like it has gone down 🙈 login freezes on the verify code screen. Unable to access cameras / health check of cameras. Internet speed checked and 56 download, 24 upload, 12 ping.
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mousa (@gogators431) reported@ring @sammaantthaa Yeah I just got my replacement in yesterday set up my ring and it wasn’t working this morning.. then I figured same issue deleted everything now I am screwed
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RJ (@Mtbnw) reported@ring Setting up new account in App and repeatedly fails. Have turned off cellular/mobile data and still no joy. Just paid £150 for product- please help
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Providential818 (@Providential818) reportedtrying to set up my @ring doorbell and I find out I can't even establish an account because the site is down/not working. Is it too late to box it up and send back to @amazon ??? #ringnotworking
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chris ford (@chriscford) reportedIs it just me or is the entire @ring system down everywhere? Mine has gone off about 1,113,697 times in the past 5 minutes. Can't sign into the app to stop it.
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Wanda Williams (@Born2BeLively) reported@chrispepe1 @ring I received the same error message.
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Rich Eddy (@richeddy) reported@CovingtonDerek @ring Same here. Likely related to the AWS outage I'd guess.
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Freddie (@13freddie13) reported@jhellyer312 @ring Will be selling door bell and floodlight worst purchase ever
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Laura Moriarty (@SportyMo17) reported@ring how is it that I charged my battery and now Ring doorbell wont work. Keep getting error message on App. And can't call anybody your number isn't working. I pay a yearly I would like it working.
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𝕊𝔸ℝ𝔸ℍ🦄 (@BeesBabe1975) reported@ring is there still an issue with the app? Hasn't been working for hours now. Not great for a home security company!
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Jonathan Graham (@JJGraham92) reported@DanHewitt_ @ring Yip. Not working.
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Joel Fig (@fig_joel) reported@ring is the ring still down
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Toni (@PatriotDinosaur) reported@madisonsq05 @DanHewitt_ @ring And why should we have to deal with this on twitter instead of RING? I had to type in google search looking for issues and it sends you to this tweet! Come on. What in the world kind of security company takes your money and fixes the problem so everyone can see?
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🧢⚾️IRIDEAHARLEY⚾️🧢 (@J_Jr1971) reported@ring is something going on with the app and the website...I can't view or login to anything
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Turn Up (@Turn2015Up) reported@ring @gary_barber I am in the same boat but have subscribed for outage notifications.
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Mara Jade 🇺🇸 Voted Blue 🌊 (@MaraJade_2017) reported@ring Looks like your service is down. Any updates?
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Julie Potter (@juliedpotter1) reported@Edwards7Jacki @ring Ring has been down all morning.
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James Orton (@Orton_James1) reported3 packages were just stolen but we can’t access footage because @ring is down. Very disappointed.
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Magneto's Black Sister (@CesamalS) reported@tamitam316 @DanHewitt_ @ring Me either everyone says it can't verify or code expired wtf
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Fabiano Mauro (@ILfabianoCapri) reported@ring I’m not able to access anymore to all cameras and ring account. I logout from the app and when I try to login the verification code is not working.
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Eric (@ooshga) reported@sammaantthaa @ring Same problem here too
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Darien Allen (@dariena) reported@ring app appears to be down!