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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features | |
| New York City |
Online Features | |
| Arlington |
App Crashing | |
| Arlington |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Luce
(@elloyouLOU) reported
@ring not working.... Cannot locate account since about 5 hours ago. When will this be sorted out? Please don't copy and paste stock answer
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nashan868
(@nashan868) reported
Hi @ring you have had a system outage for some time now - can you provide at least an update on when it’s going to be resolved because I just got a response hours ago saying yes you are aware which isn’t helpful!!
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MICHAEL PEYTON
(@m1k3a1m33) reported
@ring have you any idea when the problem will be fixed I can’t use my ring doorbell in live view or when it’s pressed it the notifications aren’t working???
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Darren Scott 🐝
(@Darrenjs68) reported
Is the @ring network down?
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Louise
(@Louise171979) reported
@Loujamo @ring The whole ring system is down ... just checked their status online as ours stopped working this afternoon also
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DR
(@DReid1981) reported
@TashaKP @ring Outage it's been like this since 1pm. I too have been trying to install it and can't. Seems a bit poor tbh. Not great when u are relying on this as it security etc
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Anthony Harris
(@AnthonyH1976) reported
@MPerilloGentile @ring @sammaantthaa That’s because all your video is stored in their servers. If they are down the system is useless!
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Kevin McNulty
(@RogerLinus815) reported
The ring app is down. All morning it wouldn’t connect. Now it connects but says battery is 0 and signal strength is 0. It’s hard wired and the doorbell rings when pressed. No notifications, motion or doorbell. @ring #RingDoorbell #ring
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Matt
(@matt14UK) reported
@annemp2006 @ring Yup system outage since 2pm
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Edinburghgirl
(@Edinburghgirl4) reported
@ring Don't buy them! Ring website and app down again today!!! Thousands of very P*d off customers!
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Dave G
(@dave7933) reported
@ring @gibber_16 I don't know why Ring isn't saying anything but it has been reported that the problem is with AWS and it is affecting not just Ring but many other companies also.
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Alex Xu
(@XuA94) reported
@VelvetMcIntyre @ring I am experiencing the same issue
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Bill Gordon
(@billgordon68) reported
from
Hoffman Estates, Illinois
@ring is there a problem with your servers? I can't access my ring doorbell at all
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Ellis
(@EllisWakeling) reported
People complaining about @ring yes things break and they are trying to fix it chill out 🖕🏻
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Shay
(@ShadyPlanes) reported
@ring @gibber_16 Your team isn't investigating jack ****. There is an outage at AWS, which Ring clearly uses for it service, so you're stuck waiting like everyone else.
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peter
(@tete9611) reported
@ring is the network being down cause an issue with adding new devices to my system
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Steven Priddy
(@stevenpriddy) reported
@ring Whats the update on the outage? A tweet or email or something would be nice!
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Karan Makvandi
(@loosebball) reported
@2ndhalf_oracle @ring @ring_uk Down here in Canada too
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Louise
(@Louise171979) reported
@iamryanodonnell @ring Yes same! We thought it was ours and have spent hours trying to fix it! Now it looks like it’s not just us 😳
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Alex Xu
(@XuA94) reported
@RickRoaming @iamryanodonnell @ring Im getting the same error...
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Liam Calland
(@yorkshireguy) reported
@LongJtwit @ring Haha! I think it’s cos AWS is down so not Ring’s issue.
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Dirk Diggler
(@TheRealPope1936) reported
@DanHewitt_ @ring Maybe it’s not such a bad thing that my Ring doorbell is down, because I’m getting a much needed break from my elderly neighbor jerking off in front of my home. The next time my Grandpa does it, I’m calling the cops.
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Mrs. Mommy Holliday
(@MommyHolliday) reported
from
Bronx, New York
Hey @UPS is it proper procedure for your deliverer to NOT use my @ring and leave my huge package outside in the dirt? P.s also watched him drive down the block at top speed afterwards.
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ioWint
(@ioWint) reported
@ring Camera mode settings are not working. Are you having an outage?? Please fix it!
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Anthony Harris
(@AnthonyH1976) reported
@VelvetMcIntyre @ring System wide outage. The app is broken at the moment. Just spent half an hour slamming the door closed over and over!
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Anthony Harris
(@AnthonyH1976) reported
@MsScarlett @ring Mine doing it too. There is a system outage 👍🏻
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Marie
(@mariem1963) reported
@ring It’s 5hrs and counting since your MAJOR outage affected my doorbell & stick up cam, but your updates are pitiful, with cut & paste replies to tweets - how many people do you have working in Customer Services .... 2, 3, 4 ..... ? Your tag line ‘always home’ needs a rethink!
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anne pearson
(@annemp2006) reported
@ring ring doorbell arrived today, can’t register as once enter a password it says something went wrong, try again. Is this due to the outage?
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TheDarkLord
(@Th3D4rkL0rd1) reported
@ring Perfectly timed outage with the same day I received my first Ring product. Doesn't inspire confidence if I can't even set up my account.
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Steve eiserman
(@eiserman_steve) reported
@schmassidy @ring What a terrible time for this to happen to them, right with bla Friday sales are going on!