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Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 42% Device Failure (42%)
  • 24% Online Features (24%)
  • 11% Sign in (11%)
  • 10% Errors (10%)
  • 6% App Crashing (6%)
  • 6% Website Down (6%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Asheville Device Failure 15 hours ago
Madrid Device Failure 2 days ago
Chicago Sign in 11 days ago
Wake Forest Device Failure 13 days ago
Calgary Online Features 16 days ago
New York City Website Down 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • meechie2_
    Demetrius📸 (@meechie2_) reported

    @ring can send me notifications of every car driving down the street but miss someone stealing my damn package from my front door. **** so annoying

  • aleahatxx
    T (@aleahatxx) reported

    @ring can you please tell me why my ring camera has lines down it and has gone purple looking? 😞

  • nsc126
    👽 (@nsc126) reported

    @ring I’m trying to get an update on a pre-order placed in Jan for a KIDDE Smart Smoke & Carbon Monoxide Alarm that was supposed to ship 2/25. I’ve called in and tried the chat option and am getting nowhere. Can you please help? This was not cheap! I’d like the order shipped.

  • JackDan66096166
    Jack Daniels (@JackDan66096166) reported

    Hey @ring can y’all work on your AI to let us know if the days trash / recycling pickup, fedex, amazon, ups deliveries have happened? Surely, you can distinguish their truck sounds and signs. Also, can you automatically facially recognize package thieves? Thanks!!

  • Yatusab3ss
    Ranting101 (@Yatusab3ss) reported

    Dear @ring how can I verify my phone and computer after changing the password if I can’t log in and create a code? If I’ve only logged in from my phone and it keeps saying I need to regenerate a code that it’s not giving me through email. HELP!!!!

  • ZygiBajor
    Zygi (@ZygiBajor) reported

    Is anyone else’s @ring app not working in the UK? Keeps saying there’s no connection available

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 16 of asking .@ring to address the iOS widget issue and despite all the promises NOTHING has been done. They just don’t care, do they!

  • ell123567
    ell (@ell123567) reported

    @ring Help this elderly man please Ring!

  • rushfan634
    Scott Donohue (@rushfan634) reported

    @ring Why do you always portray dumb white guys as burglars in your commercials? Is there a WOKE problem in the company? Look at crime stats

  • moviesplusgames
    The New Release Guy (@moviesplusgames) reported

    I'm pretty sure someone at @Ring is telling people what's going on with my camera footage or some other ****. Sure seems like it. Maybe get a different company. Nobody knows certain **** about my cams but me, but the neighbors sure seem to.

  • pumblechook
    Pumblechook (@pumblechook) reported

    @ring Your 4K POE Retinal Camera picture quality is not so great with very poor picture degradation when zooming in. Why did you bother releasing the 2K Cameras?

  • Calichicahh
    Calichica 🟥 🌴🦋 (@Calichicahh) reported

    @YNB @ring There's a white woman on my Nextdoor app who has been caught by MULTIPLE ring cameras stealing packages from porches. She drives a yellow car and just pulls up to people's houses and casually steals their **** in broad daylight, no fear whatsoever.

  • MikeBtt
    Mike Btt (@MikeBtt) reported

    @ring my doorbell went offline last night and ever since I’ve not been able to reconnect it to the broadband network. I have been onto @CommunityFibre but they can’t fix it.

  • Jack_Blast194
    Jack Rabbit (@Jack_Blast194) reported

    @ring You stupid, woke dumb ***** won't let us post about the homeless in our area. Neighbors in our area are complaining about how you take posts down, warning about homeless people suddenly appearing in our city. Even walking around playgrounds. We're 40 miles outside of LA and as

  • LynnJen727
    LynnJen727 (@LynnJen727) reported

    @ring can you help? Cust Serb told me I could schedule modes but option is nowhere in settings. I have the pro plan.

  • JAYintheBX
    Jay (@JAYintheBX) reported

    @ring Had to unplug my Stick Up Gen 3 Cam, remove battery and plug it back in to get back "Online." The other issue I have this with this cam is that sometimes it takes a long time to open Live View. This problem doesn't occur with my Outdoor Cam Plus. Always connected, fast Live View

  • YolandaNYCDiva
    Yolanda Olivia Byrd (@YolandaNYCDiva) reported

    Most times I attempt to view my @ring Safety Cameras I get error messages cause the robbery rings that Friended me are viewing & ILLEGALLY INVADING MY PRIVACY Even with Small Children in PLAIN VIEW being Normal. YES These are SUPER SUPER UNDERGROUND CREEPS & PREDATORS. Read dockets Complaints & Proof in Union County NJ

  • KristyM03508044
    Kristy Moore (@KristyM03508044) reported

    @ring is there a way to speak to a human? I need help!

  • Sensei_Wolfe
    wolf hound (@Sensei_Wolfe) reported

    Car got broken into last night and ofc my @ring security camera somehow magically didn't pick anything up between 8pm and 7am, not a single notification or anything. Most useless and expensive security device ever created. Do not buy. If you have it, get rid of it.

  • Cryptobruhdd
    ₿iblical.btc (@Cryptobruhdd) reported

    Imagine going into your post office and asking why they claim they delivered a package to your door when they didn’t, thanks @ring Than asking how your usps became an Amazon delivery of a 25lb box when it’s suppose to be an envelope of a card. Having the post master lady yell at you for asking that question and walk off. Thats what I just dealt with. I went out the door screaming profanities happily. @USPSHelp just like any government ran thing, is a pile of dog ****.

  • MattMartinIvy
    Matt Martin (@MattMartinIvy) reported

    @ring I have one of your ring alarms, whenever we lose power the system Never resets to the network, You have to do a reset. Surely this known glitch can be fixed. What if I was away and had power cut: the when would go offline until I got back. That goes against the whole idea

  • amandac46
    amanda (@amandac46) reported

    @ring the doorbell is offline. Has power rebooted router still not working other ring camera is fine.

  • Dan202338
    Dan 2023 (@Dan202338) reported

    @ring you mean the same dm you still never got back to me about last month i.e. the ring chime issue that all ring customers know about but you still refuse to accept ?

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 19 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.

  • SimonHolly6
    Simon Holly (@SimonHolly6) reported

    Hey @ring you’re going to have to fix my doorbell, it’s gone wrong far too many times, I’m thinking of my legal rights now

  • 1989irmo
    CoastieGirl (@1989irmo) reported

    @ring I need help, kinda a trespassing thing and bf of 9 years cheating . He Turned off the backyard camera. So it went off line everyday around the same time from maybe June 2022 to Nov 2022 To bring her in my house and into my bed. I need the exact dates the camera was taken…

  • cepalogix
    Eric - cherche la logique (@cepalogix) reported

    Hey @ring Your solution dorsn’t work anymore for reconnecting an existing account on an iphone with the very last patch - and your latest version. And the additional problem is that if we try to declare a bug, we only get AI generated bullshit without capability to warn you…

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 21 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?

  • opngate
    Robert WR (@opngate) reported

    They’ve been trying to shove Ai down our throats for years now. Look at the @ring Super Bowl ad. We should resist Ai as much as possible

  • da_RULAS_son
    FatBoy SLIM (@da_RULAS_son) reported

    @davidma77507034 @YNB @ring So that’s what you have a problem with after reading her thread? Not the fact that said “white” folk are casually admitting to and commiting crimes?