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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Device Failure | |
 Manchester |
Device Failure | |
| Laurelton |
Website Down | |
| Meridian |
Online Features | |
 Sevilla |
Online Features | |
| Denver |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Call me Kool
(@KoolNupe03) reported
@ring since the last update my doorbell camera hasn’t worked right, if someone breaks down my front door and I can’t get a video of them what are y’all going to do cause I pay money for it to work and it’s not working?
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beachmom
(@lilangelsmom121) reported
@ring I have been unable to access any recordings on my ring since 4 o’clock this afternoon. Is there a problem?
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Andrew Smith
(@AndrewSmithNews) reported
from
Indianapolis, Indiana
According to the @AESIndiana outage map and the @ring
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Marcin Rogowski
(@djrogal) reported
No more @ring devices!!! Poor custommer services and no warranty!!!
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nameless️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️
(@S8X) reported
@near40191625 @ring i would never purchase one of these pieces of **** for my own home
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sarah smith
(@sarahsm99668301) reported
@ring the tracking numbers on your "order" page on the website does NOT WORK. It's a bogus tracking number. TERRIBLE CUSTOMER SERVICE
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Paul Tipping Tattoo
(@TippingTattoo) reported
@ring Tried to fix my terrible ring products that NEVER work properly
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DaPadilla
(@DaPadilla007) reported
@ring @ring any solutions to fix this?
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NB2
(@nb2steezy) reported
@ring I’m having issues connecting to my doorbell. It says streaming error. It was working fine yesterday. Help please.
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George Pemble-Vincent
(@CRO_Somerset) reported
from
Wookey, England
@ring is your service down?, all my ring devices have disappeared from my app.
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Paul Tipping Tattoo
(@TippingTattoo) reported
@ring how are your product so bad. Never work properly, waste of money. Don’t buy their products.
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jim lanham
(@jimlanham) reported
from
Joliet, Illinois
@ring "dm us and we can resolve this issue" @ring doesnt answer or even read DM on either platform
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President Joe Stalin
(@BlackRifleProj) reported
Nice, now @ring is helping come by not letting me share video of juveniles checking the doors of my truck and my wife’s car because they might be juveniles. This is how criminals get away with ****.
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Kenneth Fernandes
(@wifiblogdotcom) reported
Hey @ring @amazon. New doorbell pro doesn't ring my chime (it's on the supported list). Works if you disco the pwr kit. Hours with adv. support multiple times. Been months and no follows ups. Can you get me a fix or a replacement ring/power kit please? Love the product otherwise!
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Jay
(@JayVermani) reported
@WyzeCam Just got in touch with WYZE cs service. Supervisor didn't want to address the issue, rather asked lower level rep to hang up.. Why such games are being played when people are spending MILLIONS buying the product. Should people be buying @ring instead?
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Josh Schroeder
(@JoshSchroeder89) reported
@ring There appears to be an issue with your server. Recordings are not appearing since 4 PM EST today
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mickey
(@mas4216) reported
@ring I’m thinking you’re having a server issue. I can’t view videos after 4:30
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Revenge of tha Nerd
(@N3rd_Karma) reported
@ring A great response at this point would have been to accept accountability and issue my refund. However, more attempts to evade responsibility were made.
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Call me Kool
(@KoolNupe03) reported
@ring when since the last update my doorbell camera hasn’t worked right, if someone breaks done my front door and I can’t get a video of them what are y’all going to do cause I pay money for it to work and it’s not working?
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Elizabeth Fairleigh
(@efairleigh) reported
9/12 call @Ring because not getting emails from Ring to reset pswd - service person insists I need to verify my device by unscrewing devise off front door to give the MAC ID - #wtf? discover it on my own on the charger - - Ask for a manager who is N/A - @Ring service sucks.
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nameless️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️
(@S8X) reported
@ring and no i would not like any customer support i simply want you to go **** yourself
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Justin Smith
(@judsmith567) reported
@ring I just called your customer service in regards to an issue that I have with our Pro 2 doorbell. Amani refused to honor your 1-year limited warranty & hung up on me. I hope this is not the customer service that you always give. I will be making a complaint with the BBB
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Sam
(@Sam35656762) reported
Hey @ring I had a medical emergency and needed help, so I pressed the help button on my keypad... Thankfully, I also called an ambulance myself. I'm shocked to learn the "help buttons" on the keypad are useless without a paid subscription. Why?
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Ed Barry
(@catenarycat) reported
@Ring understanding your push to sign up folks for video saving, but what is the basic saved time for those who do not signup for your service? Anyone know? It is tough to get info from #Ring . Also, who do we contact at #Ring for help on installation? Guidance is bad.
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nameless️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️️
(@S8X) reported
hey @ring you guys make the worst products ever my iphone cant even connect to the camera's setup connection 90% of the time and the support page for it is a ******* joke
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Vickie
(@Vic_kieS) reported
How is it possible that there is always a 45 minute wait to speak with @ring customer service? My device has been down since 8/22 - can't get anyone to pick up.
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Cinda
(@CindablockBITTT) reported
@ring it's getting old to try to live view and u can't even do that with literally the best internet lmfao, need to change this **** asap
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Andrew MacMillan 🏴
(@AndrewMacMiIIan) reported
@ring I seem to be having this issue again, however it’s not showing as a fault via your status page. Can you please let me know if this is a current problem you are aware of?
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successIsAMindset
(@RoderickOlive12) reported
@ring Need help! My ring doorbell stopped working after a recent update. I spoke with support and received an updated power pack for the chime and still no luck.
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sydney | BLM🥀
(@lgbtqsyd) reported
Why ******** is @ring sponsoring **** heads like Ben Shapiro???