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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (27%)
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Online Features (21%)
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App Crashing (15%)
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Errors (14%)
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Website Down (13%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Website Down | |
 Croydon |
Errors | |
| Bethlehem |
Errors | |
| City of London |
Errors | |
| Leighton Buzzard |
Online Features | |
| Northampton |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Harris
(@AnthonyH1976) reported
@ring so yet again your system is offline. This is proving to be an absolutely useless security system. To add insult to injury, you actually have the cheek to charge me monthly for this piece of crap 😡
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Pete
(@thors_joker) reported
@Drake__Thomas @netatmo @ring I’m sure they’re doing their best to ship as quickly as possible. But even shipping is an issue as shipping routes are disrupted as well. Plus France had to go back into complete lockdown again a few weeks back
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Nikki Rankin (McFarlane)
(@nikki_level27) reported
@ring set up our first ever ring device today and its now down. Hope this isn't the usual. Was very impressed when it was working earlier too 😔
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Jared Hill Campbell
(@JHillCampbell) reported
@ring Hello Ring. I am having an issue with my wired floodlight cam. The floodlights are no longer illuminating when there is motion detected. I still get notifications so I know that the sensor is working. Just NOT the floodlights. Any ideas? Is this a warranty issue?
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Jon Beets
(@beetsje) reported
Hey @ring. This stuff is not rocket science. Why does your website continue to make deleting events challenging? If I Select All the vague error msg 'Sorry, something went wrong. Please try again.' is displayed. Not the most helpful msg! 1/2
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thirdeyemoon
(@thirdeyemoon) reported
@ring @carrieunderwood When are you going to fix your products so they actually work? Ring Community is overflowing with complaints and Ring does nothing!
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Chris Logue
(@clogue_32) reported
@ring why can’t I sign in?!?
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Steven
(@ruiz4real) reported
@ring @carrieunderwood why is the account creation process not working? are you guys having issues? fails on the create password portion.
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Tiangang Liu
(@liutg) reported
@ring CAN NOT login in both APP and WEB. Always show 406 error
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Jena Mihalovic
(@JenaNYC76) reported
@ring How does this outage affect security? I can’t log in and I can’t see my cameras - if there was an alert what happens? I have 2 cameras and was looking at the security system but now I think not.
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Bill Jordan
(@billjordan2000) reported
@simoncp3 @ring @carrieunderwood Its down AGAIN for me too
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Mike_Conrad
(@Mike_Conrad) reported
@ring would be nice to have a "live" dashboard where I could view all my live feeds. Would help trying to keep track of my dog running from one camera to the next.
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Izzy ✰
(@bunnypowerss) reported
I could be DEAD waiting to see my live footage **** you @ring
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Paul Gonzaga
(@PaulGonzaga13) reported
@ring How are we supposed to feel safe when the Ring Doorbell is down, every single time someone comes to the door? It's been down since 1pm PST
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Suppaiman
(@evolbud) reported
@ring Can’t sign into the website or my app. Authentication does not seem to be working on either. Is there some kind of outage?
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rob wiley
(@goldengate1) reported
@ring is yet again experiencing connectivity / login / live steam issues. It's all over Down Detector but not on their Twitter feed. Wondering if I made a mistake going with Ring...
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Bill Jordan
(@billjordan2000) reported
@ring Why is your Live View and cloud service always going down? How can this be safe always home?
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beansbrigade
(@thebeansbrigade) reported
@ring Your app has been having "Communication Error" since yesterday even after uninstalling. So now I have no security system. You don't offer email or chat support and phone wait times are 20-30 minutes? I'm returning the system and buying SimpliSafe. What a scam and rip off.
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christina
(@travelonehappy) reported
@ring video is again not working please check your internal systems.
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alan frost
(@akfxxx) reported
@ring is ther a problem with Ring servers in UK Door bell not working app not working web not working
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IamBob 🌱
(@BrunsBob) reported
@ring ok what now? Why can't you keep the creepy crawlies out of our business anymore? Getting rather tired of not being able to see my security cams inside and out! Not fix it at least for us subscribers....
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Kevin James
(@atomicvindaloo) reported
@stevenhaggerty @ring At least yours is working. Ring is down at the moment - including their “hot”(tm)line.
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thirdeyemoon
(@thirdeyemoon) reported
@jon_birk @ring Don’t bother talking to Ring. It won’t fix the issues. They refuse to admit it’s their products, even though everyone is having the same problems!
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DARKMIRROR002
(@DARKMIRROR002) reported
@ring @carrieunderwood $400 worth of your product going back to your Warehouse. I'm not wasting money on something that keeps going down. I see all the other complaints and reviews so just going to return your bullshit products. Sorry not sorry
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🙌DABESTEVAROUND🙌
(@hish1520) reported
@ring this is getting out of hand with your app not working.
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Anthony Harris
(@AnthonyH1976) reported
@ring so yet again your system is offline. This is proving to be an absolutely useless security system. To add insult to injury, you actually have the cheek to charge me monthly for this piece of crap 😡 #ring
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dan castree
(@DanCastree) reported
@ring i will send a DM when you let me know why ring are blaming customers for a problem that lies with ring not the customer ? my bill each month is £2.50 i have had more then £2.50 in my bank account for the last 48 hours yet you are saying you will cut my service off why ?
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Jon Birk
(@jon_birk) reported
@ring You people suck. CONSTANT PROBLEMS WTF
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Murray Dillon
(@MurrayDillon) reported
from
Kingston upon Thames, England
@ring current service outage experienced by large number of customers in the UK
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Jon Birk
(@jon_birk) reported
@ring NO! I’ve done this with you guys multiple times. You never fix the damn problem. Your equivalent of support is “unplug it” and try again. If I knew where your ceo lived I’d launch it thru a window of his house. You cheap *** mf