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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Ring problems in the last 24 hours
The following chart shows the number of reports that we have received about Ring by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
- Online Features
- Device Failure
- Sign in
- App Crashing
- Website Down
Ring Outage Map
The most recent outage reports and issues originated from:
|Coeur d'Alene||Online Features|
|Prescott Valley||App Crashing|
|North Bergen||Online Features|
Ring CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Ring Issues ReportsLatest outage, problems and issue reports in social media:
@DARKMIRROR002 @ring they're not bad, all things considered. I can count with my hand how many times it have failed me in the years using it. But of course, you can argue that old system is more reliable, but that impression also comes with fact that you never monitor them like you would with Ring.
@Cylee3Cylee @ring I feel bad for the people with the security systems through ring.
@ring just canceled my ring security bundle. Glad your stuff broke now, before it shipped, save myself a lot of money and a lot of grief.. y'all keep hyping your products but but you need to focus on quality and reliability. Hopefully you get this resolved before the next issue.
@ring suddenly unable to access live view on all my stick up cams or my video doorbell. cannot access "device health" screen for any of them either. control center only working intermittently. alarm system seems to be working, but all cameras are down
OK, @ring, your two-step verification won’t let me log back in to my account. I keep getting “verification failed” when I’m typing the correct code. Help!
@ring I was saying the problem is wider than your status page mentions.
@ring more than just app not loading. Can't sign in on web. Windows app is down too. When app was partially working, showed devices but said alarm system offline but it isn't.
@ring saw ur recent tweet of the issue. I deleted the app cause I thought it was my app and tried logging in but it says for 2 factor “bad gateway” and “the operation couldn’t be completed”. Just letting u know
Great now the @ring app is lagging, none of the cameras load nor does it recognize my device. I wonder if people can hack into and **** up accounts
@ring Is the app and website down?
@ring I updated my ring doorbell yesterday with the app and now all my recordings have gone, not really a huge issue but I’ve paid for these months for them to save and the update has wiped them including my favourite’s. Seems like a waste of monthly money now
@ring I have sent 3 emails with no response, I have not had a full year on a ring doorbell without it corroding and nobody appears interested in finding a proper solution except replacing with the same poor quality as a customer for several years a response would be appreciated
@ring You've been using that pre-canned response since at least 2018 - how far down the priority list has it shifted? Can we see your prioritised backlog to know if it's even still on it, and if so, how far down?
someone literally put their nasty trash in my trash bin outside and my @Ring didnt catch who it was.
@ring I called customer support for assistance with my doorbell. The recording said it will be a 45 minute wait. Well as of now I have been waiting for help for 1hr 27 minutes and counting. Someone please help 😤
@ring Completely useless and inability to help. If an executive happens to see this, please DM. I'll be filing a consumer complaint with Texas AG
@UPS It would help if your pick-up drivers would you know, hit the big glowy button on the @Ring doorbell when they come to pick up. Thankfully, the motion sensor alerted me to him sticking the "attempt 1" sticker on my screen door so I was able to give him the package today.
from Seattle, Washington
@ring Hi, our Ring Chime isn't working. During setup, after we enter our wifi password, the light changes from flashing green to flashing blue and then it turns red. How can I fix this issue?
@ring Having an issue with my order, called twice last week and still not resolved. I need assistance with another issue now, is there a way to escalate these concerns?
@QuinnyPig @ring Fwiw I had that issue with Philips Hue too until I factored Hue out into having its own hub and having Alexa just talk to the hub. (System design for freaking light systems with only a few bulbs?!) Super aggravating.
@ring If this isn't normal, then when are call times less than 35 minutes? Why not just return my call and save my battery? Why not help me get me along with my day rather than respond to my post with nothing but sympathy? I love sympathy, thanks. I'd rather have better custmer service
Do NOT buy anything from @ring If your package gets lost by @UPS they will not help you. You will just lose your money and have nothing. They do not care if the carrier loses your package. Switching to @ADT monitoring today! It’s been real!
@ring please help - my old ring doorbell pro stopped working so bought a new ring video doorbell - can i transfer the subscription from the old doorbell to the new one? both ring products
@ring I have wired stick up camera only had for three months and it has suddenly stopped working I’ve tried to follow the set up again and reset but the camera is completely unresponsive and now just beeps when plugged in and won’t allow me to connect to Wi-fi or ring setup #help
@ring trying to log in because something is going on in my back yard but your damned puzzle doesn't work. Security that prevents valid logins is useless. Please get your act together and offer an alternate login check like a text like everyone else does!!!!
@itsmekristi @ring It wasn’t moved out of the home it was moved in, Brian’s father offered to let them move stuff into their home so they didn’t have to pay for the storage unit. Brian flew home to help move stuff then flew back to Utah where he left Gabby at a hotel.
@Ambookilluh @ring He took it to help find shadow people
Internet and @ring are soooo pissing me off tonight! Ring was literally turning my router off, had to call India to fix the router, got ring connected, now it doesn’t stay connected because it sucks!!!
@ring Let their dog **** all over my yard.
@ring No, don't! These products are TERRIBLE. I just had a camera completely die after less than a year. Not to mention your software is garbage.