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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Sign in | |
| Zürich |
Online Features | |
 Chicago |
Sign in | |
| Charlotte |
Device Failure | |
 Manchester |
Device Failure | |
| Laurelton |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Cass👽🛰
(@schmassidy) reported
@StewartHillTV @ring We aren’t even getting notifications. 😩 There’s a nationwide outage though.
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Emma Swan
(@emma644) reported
Anyone else having issue with their Ring doorbell?? Cant seem to open app?? @ring #RingDoorbell #uk #help
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Lowkey B
(@bigbruce512) reported
@ring yall having server issues or is it just my account?
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StellaLoren
(@StellaLoren_69) reported
Customer Support @ring sucks. My issue isn’t supported by chat and the calls to the US 1-800 do not go through... time to return the item to @amazon
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Bob Lawson
(@BobLawson13) reported
@Wildhearts_fan @ring Yeah, I’ve had Ring for several years and this is the first issue I’ve had with the service. If it was a connstant issue I’d be upset. Everyone is entitled to a bad day, even a business. I’m sure they’ll have it resolved soon.
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Derek Covington
(@CovingtonDerek) reported
@ring @BlueMist_CTID So frustrating. I must have access to my Ring system but haven't all day. I hope your IT team is fully engaged on this. Worst time for this to happen with the holidays here, you're probably running a skeleton crew like every other company. Bad timing!
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robert
(@roblittle80) reported
@ring hi since your app update in the uk today I can’t log in or use the app ... I have deleted and reinstalled still not working txt message verification won’t accept the number you guys send keeps saying failed
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Concerned
(@concernedofcan1) reported
@DanHewitt_ @ring Bit annoying that Ring neglect to mention that you need to check their server status in the “help” page that describes the “streaming error”...the page shows how it is all your network/internet fault, no mention that it could be them!
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Jake
(@zendogpc) reported
@ring I am unable to log into the ring app with two factor authentication. Is there an issue with the service at this time?
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Sara
(@Sara_Jayne_18) reported
@ring Can you help please? My free trial ends tomorrow, already set up annual subscription, it hasn't set to start after the trial, and many features have stopped working today. Thanks
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kitty
(@kat36096522) reported
@emma644 @ring Same. According to the Ring website, they are aware of the issue. Doorbell is showing offline and app not responding.
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Lieu Ta Weh
(@purplefone69) reported
@ring anyone having problem connecting to their ring? I called 800 656 1918 rings 1x and it drops the call. Same with Canada number
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Stephen Hampe PhD
(@dr_sp_hampe) reported
@ring doorbell doesn't work UNLESS it can connect to your network (now down)? Given all the problems its had connecting to MY network, I'm looking at replacing the siding on my house to rid myself of ring.
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Knvb2019
(@knvb2019) reported
@ring ring is screwed up not working
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Questioning the wrongs...
(@DanHewitt_) reported
@ceruleantwili @tamitam316 @ring More concerning about the leaked password issue email. I'm assuming someone has hacked their systems but unsure.
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Questioning the wrongs...
(@DanHewitt_) reported
@rebelrouser29 @ring Internet connection can be temperamental too, just to warn you. I have 5 Eero Mesh to improve the connection of my broadband but still stating it is a bad signal!
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Derek Covington
(@CovingtonDerek) reported
@ring is your system down? I cannot access my Ring profile on the app or the website. Please help!!!
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George
(@georgesWHU) reported
@Nubian_QT @ring Servers are down. Nothing Ring is working right across the UK today
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Miguel
(@Guad0925) reported
@ring any update on resolving the outage? Also, is ring reimbursing stolen packages due to the outage. I am expecting a package today, was kinda spendy. But due to this outage I can not see if package was delivered to my door or not.
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Spencer Millbery
(@SMillbery) reported
Is @ring down?!?
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Cass👽🛰
(@schmassidy) reported
@jessica54599486 @ring I just saw someone else’s tweet say there is a nationwide outage. So frustrating!
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H.K. 🇵🇰
(@HK_XXI) reported
@ring your systems are down in the UK. Sort it out bois
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TKT🇨🇦 🇺🇸
(@TaylorTeresakt) reported
@ring Ring is down in B.C., 🇨🇦. As of 7:30 am/25/11/2020.
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Wednesday
(@dobe_4life) reported
@jhellyer312 @ring Same here, keep getting cannot find my location. Can't pull up any cameras, even account settings is not working. Is this a local or system wide outage??
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GLR
(@glrezer) reported
@CovingtonDerek @ring Same issue here
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meat_popsicle
(@Matthew56825618) reported
@ring won't ring fails to elaborate on is that when their website is down you can't even access you ring dashboard. You cant check cams you cant reset passwords or switch from home to away.
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ShanzB
(@ShanzB2) reported
@AndrewMcQuerry @ring Ditto! Usually works fine. Seems like this time it's an outage on the entire Ring network
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Bohannan Joseph
(@Maat1Truth) reported
@ring I am unable to login via app and computer. Customer Service # is not working either? What is going on?
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LA
(@lewaxel) reported
@DanHewitt_ @ring Oh yes. Phone cuts off. Chat saying they are aware and working to fix it. I can't even log in
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Jerry Valle
(@golosport) reported
@ring I keep getting streaming error on all my video cameras. For the last two hours?