Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (45%)
- Online Features (27%)
- Sign in (11%)
- Errors (9%)
- Website Down (5%)
- App Crashing (4%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Asheville
|
Device Failure | 6 days ago |
 Madrid
|
Device Failure | 8 days ago |
|
Chicago
|
Sign in | 17 days ago |
|
Wake Forest
|
Device Failure | 19 days ago |
 Calgary
|
Online Features | 22 days ago |
|
New York City
|
Website Down | 23 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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mostdope97.eth (@mostdope97_eth) reported@grok @ring @ring is STRICT. **** yall
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Rebecca North (@samjohnsonqqq) reported@ring Wow! Your customer service has gotten terrible. I’ve had your cameras since the beginning. Spent 30 minutes on the phone with no help. Can’t add a user to a new camera. Software is broken!!!!
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Pumblechook (@pumblechook) reported@ring Your 4K POE Retinal Camera picture quality is not so great with very poor picture degradation when zooming in. Why did you bother releasing the 2K Cameras?
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Pet Active Ltd (@Pet_Active) reportedI’m so impressed with @ring customer service. My doorbell is a couple of years old and stopped working on the weekend. Never had a problem with it. @ring sent me a new doorbell to replace the old one. What amazing service. Thank you!!!
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Ref SuperDave (@RefSuperDavePWD) reported@JenBassAllen @DaveInTheRC @ring $20 a month
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Joshua St. John (@jstjohn83) reported@ring I’ve tried reading help articles but my doorbell is at 2%. I changed the motion settings and did the zones again. Will it go up on its own or do I need to manually charge it at this point and if so how do I do that?
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Cole Trickle (@46_ColeTrickle) reported@FedEx @FedExHelp Saturday - Delivery exception Customer not available or business closed (demonstrably false) Monday - Delivery exception Location security restrictions - Delivery will be reattempted (demonstrably false) Today - Delivery exception Customer not available or business closed (demonstrably false) Horse 💩 No trucks ever entered my driveway and no one approached my doors. Ever heard of @ring or work from home?? Absolute trash business. The pathetic USPS outperforms you with overburdened government bureaucracy - utterly embarrassing
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James Mckeown (@JamesMc97105487) reported@ring Hello! I’ve a Ring battery doorbell 2024 stuck on 10% battery and not charging at all. No blue light notification, tried to reset but no joy. Only 8 months old can you help?
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Ryan Clarke (@RyanClarke93) reported@ring just had a poor customer service experience. My ring doorbell has become faulty and been told by staff that some devices last longer then others so just buy a new. Not the helpful experience I expected 🙈😭 #googlenest
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Test (@senti_test) reported@AmazonRing @ring Hi there. My Ring doorbell battery dropped to 12%, and when I plugged it in to charge, it didn’t start charging. It’s currently displaying a solid white light. Can you help me troubleshoot this?
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Sheree (@sheznic) reported@ring Why did you sell footage from my doorbell to @progressive insurance so they could show my neighbors they have prior damage to a vehicle? Ring is trash and I’m getting rid of today.
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Mark Fisher (@fisher1021) reported@ring so upset with your terrible camera/doorbell im about to go all wyze
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Jane Brooke (@phm5kzb6nr2) reported@ring I can’t figure out how to update or upgrade my items - bc it says I can’t do it via the app…please help. 2 days left
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Adam Wells (@ihthrs33) reported@ring THE WORST SERVICE EVER> DO NOT BUY THIS PRODUCT IS ABSOLUTE TRASH
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Tarun C Koneru (@tarunck) reported@ring my floodlight camera plus died and I’ve been waiting for a replacement under warranty for 2 weeks.Your support told me today that they are out of stock and don’t have a date on when they will be available.This is bad,I don’t have security on my patio. Ring must resolve this
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DonutOfDoom (@AnusOfDoom) reported@AFLcomau 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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FULLΛM (@waynefullam) reported@Ring the fact that I was able to seamlessly resume a support chat I started yesterday, with the new agent already having full context of the previous conversation, is a really elegant system. They had the issue resolved in under 5 minutes once I was on-site with the hardware. More companies need to do this.
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Phil McCracken (@Phil_da_crack) reportedWow @ring that's quite the pricing model. 1 camera costs $60 per year, but 2 cameras is $150?!? That's some first class horse **** right there. 2 ring cams hitting ebay this morning if you want em back
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Chromedome21 (@chromedome21) reported@ring Your link to DM will not let me DM you so I cannot send screenshot of health page. Below is the problem I am having.. Ring doorbell just recording static/white noise on recordings and live view. Done everything required to check settings, rebooted (+hard reset) doorbell.
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Fat kid 27 (@Fatkid272) reported@ring Bull ****
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Scotty J (@Its34Again) reportedThe latest iOS 26.5 beta has broken the @ring widgets You can still add widgets but half the cams are missing and won’t let you add them to the widget. @ring_uk
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Ellen • Ask Away Blog (@ellen_ross1) reported@ring hi my ring has been offline since yesterday and I can’t seem to figure out what is wrong with it. We have tried everything. Device health screen even looks fine.
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knobba (@knobbadinho) reported@ring once again one of my ring devices has gone tits up straight after warranty period has ended. This time floodlight cam strobing , pretty obvious that is a manufacturing issue the amount of complaints.
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Yolanda Olivia Byrd (@YolandaNYCDiva) reportedMost times I attempt to view my @ring Safety Cameras I get error messages cause the robbery rings that Friended me are viewing & ILLEGALLY INVADING MY PRIVACY Even with Small Children in PLAIN VIEW being Normal. YES These are SUPER SUPER UNDERGROUND CREEPS & PREDATORS. Read dockets Complaints & Proof in Union County NJ
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Kristy Moore (@KristyM03508044) reported@ring is there a way to speak to a human? I need help!
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The New Release Guy (@moviesplusgames) reported@ring Not trying to jump the gun but it's funny how those employees had such good access, and then my neighbors just happen to know all the blind spots in my cameras and ****. Just makes you wonder. Idk. Maybe there's some other way they can tell **** like that.
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Yolanda Walkling (@YolandaWalkling) reported@ring Your camera doesn’t monitor anything half the time!!! Someone literally walked down the street and through my yard and it never picked them up!!! And I’m sitting outside watching this RIGHT NOW!!
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Nakatomi2010 (@nakatomi2010) reported@ring I need you to understand that the reason I haven't signed up for the AI plan isn't because I haven't tried it, but rather because I am tired of subscription cost increases. I appreciate the trial, but you're asking for too much money. That's the problem.
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Roland 🛸 Burnem (@RolandBurnem) reported@excel_ranger @ring Eat **** you pathetic karen.
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Davey Allen (@DaveyAllen54264) reported@ring I saved all the error messages and pictures of your camera that got water in it even when under the eves. I had remove it from the side of the house because the battery was frozen up with water. Just a bunch of issues