Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 01/22/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Device Failure (27%)

    Device Failure (27%)

  2. Online Features (22%)

    Online Features (22%)

  3. App Crashing (18%)

    App Crashing (18%)

  4. Errors (13%)

    Errors (13%)

  5. Website Down (12%)

    Website Down (12%)

  6. Sign in (9%)

    Sign in (9%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesWillimantic Device Failure
United StatesHuntley Errors
United KingdomGrimsby Device Failure
United StatesNew York City Sign in
United StatesElk Grove Village Website Down
United StatesSomis App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Sheepdog1979 Sheepdog 🇺🇸 (@Sheepdog1979) reported

    @ring If it’s as slow as the ring video doorbell then no thank you.

  • mikep5158 Mike P (@mikep5158) reported

    @ring Hello, having an issue with 1 door sensor- it sends alerts saying the door is open and closed at the same time. The other 3 work fine

  • harleyquinn5211 Harleyquinn5210 (@harleyquinn5211) reported

    @ring why am I having trouble connecting to my ring it has been going on for 2 days now

  • scottinthe ScottintheTri (@scottinthe) reported

    @ring Telephone customer service is a total bummer. My camera is broken, Ring CS has no idea how to help.

  • hoofurs Hoofurs 🔜 GSFC (@hoofurs) reported

    @ring It is a problem because a user wouldn’t know the camera is down unless they manually check the app and notice the camera is showing offline. I have DLink cameras too and their app does notify when the cameras go offline and back online.

  • tabiestrada tabiestrada (@tabiestrada) reported

    Cooooooool mail gets stolen and i try to make a post to alert the neighbors and @ring took it down. Like we gona protect unidentifiable mail thieves now. I canr even let people know to look out my post gets deleted, F for censorship

  • laemmerbiss 🇺🇦 Alexander Ph Vollmer (@laemmerbiss) reported

    @jackiehagland @ring Unholy ****!

  • northbankarj Chilliño (@northbankarj) reported

    @Hermesparcels you guys are professional liars. You claim to have not been able to deliver - I’ve got a @ring doorbell, if you’d tried and I wasn’t home I’d know! You lied because you’re late. Worst provider out there. #evri #hermes

  • atlantachuck Atlanta Chuck (@atlantachuck) reported

    @ring Still no ring solution the worst support since AOL !!!

  • markwhalley78 Mark (@markwhalley78) reported

    @ring looks like your services have just gone down, can’t log in to the app any more or connect to any of my cameras. Started about 10 minutes ago

  • FlushRivet Lars Larson ▫️▫️▫️▫️▫️ (@FlushRivet) reported

    @ring If someone enters the room, cracks open the window, and sets off a siren, chances are they farted, it’s bad, and the fire department ought to be called.

  • wired2thebrink Alan (@wired2thebrink) reported

    @ring "I posted about this problem a couple weeks ago. It's a firmware issue. Your Ring is restarting when someone rings the doorbell, which is why you can't connect until later and there's no recording after the doorbell is rung. " is this true @ring ?

  • JaiGuruDeva4 ебать Путина! (@JaiGuruDeva4) reported

    @YetoLovesYeta @ring I didn’t need to read it to turn my moms incessant chimes off. I can’t help all the boomer parents out there!!!

  • Rednav17 Navajo Nolan 🇺🇸 (@Rednav17) reported

    @ring Terrible product

  • AncapistaniChad Ancapistani Chad 🇷🇺 (@AncapistaniChad) reported

    @ring How about you focus on your product not having **** latency and constantly recognizing spiderwebs and trash cans as people jfc I don't give a **** about anything you're posting about JUST MAKE A BETTER PRODUCT

  • atlantachuck Atlanta Chuck (@atlantachuck) reported

    @ring Still no ring solution the worst support since AOL !!!

  • brianherold Brian Herold (@brianherold) reported

    @ring The issue is that snoozing your home from the dashboard still allows chime units to ring when motion is detected. Ive also DM'd Ring, with no response. Looking forward to your advice.

  • hoofurs Hoofurs 🔜 GSFC (@hoofurs) reported

    @klikyote @ring It’s worked ok for me but this lack of outage notifications is a huge oversight. Plus Amazon doesn’t need any more business. I won’t continue using their products when my current cameras need replacement.

  • BruceHalperin Bruce Halperin (@BruceHalperin) reported

    @ring I’ve noticed a bug in the Ring iOS app where sometimes the live view from tapping on a doorbell notification does not show the door controls for my Ring Access Controller Pro. To open the door I have to first exit live view, which isn’t great. Is this a known issue?

  • LvYaho LV (@LvYaho) reported

    @ring Customer service unresponsive to a clear SECURITY issue. Video of porch theft deleted from my account as well as Neighbors post, neither deleted by me, the only account owner

  • BlkGwinnett Black Gwinnett Magazine (@BlkGwinnett) reported

    @ring Your community support people are horrible! From barely understandable broken English, to arrogance, disrespectful and condescending conversation. WTF! The dude was so bad that it is truly comical. Lawd, were are good English speaking folks when you need them! SMH

  • klikyote klik (@klikyote) reported

    @hoofurs @ring I'll never buy a ring product again. I have had two ring doorbells and both were an absolute disappointment. Their hardware is garbage and their app sucks.

  • Rene_Le_Resist Rene Mendoza (@Rene_Le_Resist) reported

    @ring Yeah. Fix your equipment first then we’ll talk. I have an indoor camera that never worked and now my keypad doesn’t even connect to the network anymore!

  • jsON Ric Johnson (@jsON) reported

    @ring I did DM you. I am trying to cancel my account. I even provided the error from the web browser which shows the REST url and error I receive. Since other people trying to cancel may get this error, you may be overcharging them if you do not fix it

  • scottinthe ScottintheTri (@scottinthe) reported

    @ring Has terrible customer service.

  • atlantachuck Atlanta Chuck (@atlantachuck) reported

    @ring the worst costumer service ever #AvoidTheRing

  • amys_bus_ticket @amys_bus_ticket 🌊#PaperBallots (@amys_bus_ticket) reported

    @RING App's 'Go Live' is not working. #RING

  • Madfrog01 Steffan (@Madfrog01) reported

    @ring are there a known issue? My devices and thumbnails aren't working

  • awlookatutrying Ꭺ ᎶᎥᏒᏞ hᎪs ᏁᎾ ᏁᎪmᎬ (@awlookatutrying) reported

    @ring OMG how long does it take to fix the outdoor siren design problem??? Make it red and round. BAM! FIXED! UGH.

  • EveS1981 Eves (@EveS1981) reported

    @ring Doorbell not working despite following ALL suggestions on website..HELP