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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (32%)
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Online Features (18%)
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App Crashing (15%)
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Errors (15%)
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Website Down (14%)
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Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Online Features | |
| Los Angeles |
Device Failure | |
| Newnan |
Device Failure | |
 Rome |
Device Failure | |
 Amtsberg |
Device Failure | |
| Stroudsburg |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Kit Cosper
(@Kit_Cosper) reported
@ring Apparently "We'd like to look into this for you." doesn't carry any implication of solving the actual problem. Not only are you NOT helping, you're wasting my time while not helping. Now doubling-down on not purchasing, to the point that I'm actively working to return product.
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Wooly☮️
(@carefreeWooly12) reported
@ring Bring back ring rapid, your app is too slow
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Kit Cosper
(@Kit_Cosper) reported
@ring - Just as I expected. "Send us a DM" turns in to "Sorry, our process is broken and you're screwed." followed by silence. You're just like everyone else - incapable of addressing tough issues or owning up to your shortcomings.
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Sbengu
(@bngus_s) reported
@ring is there a glitch at the moment? I'm getting 2 notifications for 1 event and it's getting quite annoying.
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David L B
(@dlb703) reported
I'm so damn mad I wasted over $500 on this POS @RING system. Every damn day I have to try to get it to reconnect to the wifi. Tonight it just won't. I give up. Trash.
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GeneralTsoLit
(@Tso_Lit) reported
@ring your phone support is ******* useless... I called already. Said I need physical access to a device. I'm trying to pull footage for my parents who are an hour away from me. Camera's are mounted 14ft in the air... HOW ******** DO YOU THINK I HAVE PHYSICAL ACCESS???
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ArthurRyder✌🏽
(@ArthurRyder) reported
What is going on with my doorbell @ring it just keeps going offline it’s driving me CRAZY
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JohnReinhart
(@Biblio_Baggins) reported
@ring nothing under account management regarding payment. Can’t update payment & can’t connect via phone Help!
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Adam childs AVFC
(@adamchilds2000) reported
@MillingtonVilla @jodielouiseart @ring Amazon own ring the blink ones are very poor quality I’m looking to get the ring 4 so have watched a few hours of reviews on both blink and ring and ring definitely comes out on top
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AllYouCanEat
(@GitMeDat) reported
@ring 2019? Ring has been working "perfectly" with my VPN a few weeks ago! Why am I now required to dumb down my security?
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Alan Cox
(@coxy731) reported
@ring is there a connection issue at the moment ???? Ring app says doorbell and 2 chimes are offline, but when doorbell is pressed my Alexa still tells me there so someone at the door
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🎃 Sρσσƙყ Dαɾƙ Aɳƚιϝα Bʅҽαƈԋ 🎃
(@heybleach69420) reported
@EdgyInAnApron @ring The problem is the surveillance part. Especially when you don't buy the product but someone in your neighborhood does because at that point you are being filmed without consent.
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Andrew Millington
(@MillingtonVilla) reported
@adamchilds2000 @jodielouiseart @ring It’s the aftercare for Ring that is the issue for me. They’re still not under Amazon in that regard. They’re really, really terrible
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Maria Giovanna
(@mariagiova12) reported
@ring I can no longer hear sound on my indoor cam, both while using the microphone and siren, I’ve done all possible troubleshooting and it hasn’t fixed the issue, the cam is only 3 months old and has worked fine until now - help!
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InternetMexican
(@InternetMexican) reported
Caved and bought a @ring camera. Kinda thankful I did, some random just came to my door saying a bunch of lewd **** and acting ******* weird. Got him to back ******** off my door right ******* quick.
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StewartB
(@camcanary) reported
My @ring doorbell is now reporting it’s all offline all the time even though it’s less than 5 metres away from the chime pro, which itself is fine. If I ring the bell it comes back online for a few minutes and then drops again. Driving me nuts!
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Kevin Mitnick
(@Mitnicktech011) reported
@josuckph @ring I can help retrieve your account back.
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Meg
(@t3nn1ne) reported
@ring just got an email confirming a cancellation of my subscription service and I can’t log into my account- have I been hacked? Currently away on holiday so need my subscription up and running asap for protection. Can someone help asap?
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Oli Mortimer
(@olimortimer) reported
@ring This is a complete different issue. One issue after another.
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edgy house husband
(@EdgyInAnApron) reported
@heybleach69420 @ring in the book big brother was the villain because you were forced to have surveillance devices in your house that watch you all the time and if you refused you would be killed. the problem wasn't the surveillance it was the forcing part. if it was voluntary there'd be no book
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Devanshi
(@DevanshiDraws) reported
@ring Thanks for the response! I was unable to locate the Ring Skill in @amazonIN Alexa app in India, any help on how to connect the echo dot and echo show?
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Juan Carlos Ávila
(@Mayor_Avila) reported
Piece of **** @ring records every ******* thing but my 96 year old mother walking out the ******* door by herself #ringsucks
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Wooly☮️
(@carefreeWooly12) reported
Getting rid of Ring Rapid was the worst thing @ring could have done. The app isn’t half as good as the old rapid app. Takes too long to check on your live feed and notifications.
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Jim Hanson
(@JimAtTheRez) reported
@ring I need some help with 2 of my ring devices not picking up movement quickly.
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spooky hammel (but, poop)
(@hammel11) reported
As resounding and ringing of an endorsement as I can give…the @ring solar path lights are absolute junk. An affront to landscape lighting. “Oh you want your solar lights to charge? Screw direct sun…you better plug these bad boys in and then wait three days for them to charge!”
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edgy house husband
(@EdgyInAnApron) reported
@heybleach69420 @ring by buying them and installing them you are consenting to them selling access to the footage to the police. also they don't sell access they literally just give it away but that is a process people consent to by signing their user agreement. it's bad but not forced
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Bal 🏴🇮🇳🇨🇦🇰🇪🇬🇧
(@iluvcricket2) reported
So over an hour to set up brand new @ring chime - not working. Been on the hour to customer support for an hour. Now demanding I send a proof of purchase to prove I bought it. Sent Amazon screen shot - really poor customer service and process is too slow
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Glawseagle
(@Glawseagle) reported
@ring help - i have passed on a wired Ring doorbell ... I have no idea whose account this Ring device is registered to. how do you deregister it and re-register it to your own account if you have no contact with the previous owner? Thanks
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PenguinMania666
(@Mania666Pengui) reported
Hi @ring before you tell me to dm I already have - just wanted to notify you how bad your expedited service team are - telling me I am paying for a ring protect plan yet this morning I have woken up to a message saying no recordings are available because I have lost my plan
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Kit Cosper
(@Kit_Cosper) reported
Just discovered @ring doesn’t just have a completely broken process, they also have no interest in improving their process. Documentation is misleading, and their response is “Sucks to be you.” I’ll not be purchasing any more of their product in the future, that’s for sure.