Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 12/12/2025 00:45

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (29%)

    Online Features (29%)

  2. Device Failure (20%)

    Device Failure (20%)

  3. Sign in (18%)

    Sign in (18%)

  4. App Crashing (14%)

    App Crashing (14%)

  5. Errors (10%)

    Errors (10%)

  6. Website Down (8%)

    Website Down (8%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPipe Creek Online Features
United StatesDunbar Errors
SwitzerlandZürich Sign in
SwitzerlandZürich Online Features
United StatesChicago Sign in
United StatesCharlotte Device Failure
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • EricArnoldPhoto Eric Arnold Photo (@EricArnoldPhoto) reported

    @ring I remember a time before 'Rich Notifications' so I can deal for now, I just really like them; they improved the notifications 1000%. Looking forward to a fix.

  • chris_hedge1984 The Cats Whiskers (@chris_hedge1984) reported

    @ring How much longer will Rich Notification be down? Its really annoying having to open the app all the time. If it stays like this I will not be renewing my subscription.

  • RayPurchaseEsq Ray Bloody Purchase (@RayPurchaseEsq) reported

    @ring @ijimenez1 I could literally spin up an AWS instance and code the entire back-end required to start an entirely new Rich Notifications service in the time it's taken your engineers to sort this issue.

  • _tranquilitay taylor('s version) 🧣 (@_tranquilitay) reported

    @ring i'm no longer able to see a preview when i get a push notification. can you help me out with this issue?

  • twinnette twinnette (@twinnette) reported

    Anyone else get tired of @fedex lying and saying they delivered packages they didnt deliver. You spend hours chasing down packages in the event it was delivered to the wrong place, only for your @ring to show the delivery the next day. Stop faking deliveries! Tell the truth!

  • press_nick Nick Press‡ (@press_nick) reported

    @ring the Rich notifications for my Ring doorbell is not working at all. Is there going to be a fix?

  • mynameisinic Dom (@mynameisinic) reported

    @ring when are you going to fix rich notifications for the app?

  • taytaykm taylor (@taytaykm) reported

    @ring Why are the rich notifications still down it kinda defeats the purpose of the doorbell if i cant quickly see what’s outside??? It’s been almost a week without it

  • ryan4258 Ryan Jay (@ryan4258) reported

    @ring it's been over 120 hours since rich notifications have been down. Can you please re-enable this feature or provide a better update than the same one from 5 days ago. What's the issue with rich notifications? What's the ETA for resolution?

  • thaidragon66 hassan ali (@thaidragon66) reported

    @ring Any update on the fixes. Cameras still not working properly. What's the point of paying for a subscription if you can't even use it properly?

  • Cmandersox Cas 💛 (@Cmandersox) reported

    @ring Bruh can y’all hurry up and fix this

  • jmartell09 Joe Martell (@jmartell09) reported

    @ring Still working on this problem?

  • 1amr11 AMR (@1amr11) reported

    @ring Are Rich Notifications down for wired doorbells too? I haven’t been getting mine.

  • IBiLLyI72I IBiLLy (@IBiLLyI72I) reported

    @ring charges £25 a year for the privilege of getting rich notifications and to look at your own videos is absolutely shocking especially since its been down now for nearly a week.. seriously would never recommend ring to anyone with charging to look at your videos.

  • ijimenez1 iceeejay (@ijimenez1) reported

    @ring Where is the update on this issue?

  • ryan4258 Ryan Jay (@ryan4258) reported

    @marcy_c1223 @ring Could be 2 years.. there's no ETA and no update since 8/5 besides "it's offline". What kind of IT resolution is this? It's no resolution at all, it's a huge, ongoing FAIL by Ring.

  • mysticryuujin ChasΞ Wright 🦇🔊 🇪🇹 (@mysticryuujin) reported

    So, @ring cameras have "Person Detection" and are supposed to use AI/ML to detect if motion is a person or not. If it detects a person, notifies "There is a person at (back door camera)." But that detection sucks...and alerts on all kinds of ****...in the middle of the night...

  • MidleAgeGambino Zach (@MidleAgeGambino) reported

    @agcia87 @ring do you have many of their devices? I talked to my Mom about getting Ring after she was robbed in the middle of the day when she was home. Thankfully they broke into a building that was unoccupied but they just as easily could have broken in her home.

  • lynne1609 Lynne Allen (@lynne1609) reported

    @ring Is this issue still not rectified?

  • herv310 Herv310 (@herv310) reported

    @ring May we please get an update with the rich notifications issues. It’s been a week and still no update from your team. Is this the customer service we get when we are asking for an update ? Come on team, let’s help the community out and start proving some information

  • MicheleSussman Michele Sussman 🌸◕‿◕🌸 (@MicheleSussman) reported

    @ring I am not receiving Rich Notifications from my hard-wired Ring doorbell.  I see that you are aware that battery-powered Ring doorbells are having this problem.  I want to make sure that you are also working on resolving the problem with hard-wired devices.

  • mina_rafla mhna (@mina_rafla) reported

    @ring Mine is hardwired and still having this issue as well… Is this normal? I’ve contacted support and they were no help

  • agcia87 La Reina Croqueta 👑 (@agcia87) reported

    @MidleAgeGambino @ring I’ve tried blink and wyze and I prefer ring. Also, if you have an issue, they answer you immediately and will troubleshoot. I had one that gave me issues and they replaced it right away

  • PJMcLarenF1 PJ (@PJMcLarenF1) reported

    @ring Hi. Is there any update on this issue? Rich notifications still not working here in the UK.

  • nallen001 Nicholas Allen (@nallen001) reported

    @ring Hello I’m having an issue with rich notifications as well and my device isn’t battery powered

  • clover44zelie tyler magill (@clover44zelie) reported

    @ring I see Rich notifications are down for battery operated devices but mine is hardwired and my Rich notifications do not work. I have tried all the troubleshooting tips. Could there be an issue for some wired devices?

  • DJPower007 POᒪᗩᖇᑭᖇIᑎᑕE (@DJPower007) reported

    @ring Glad I finally found this. My old phone died Wednesday past and I finally got around to getting a new one Yesterday. I spent an hour last night and two hours today playing with settings and finally broke down and checked Google which lead me here! I feel foolish now hahaha?

  • TheeDonJulio Julio Ceja (@TheeDonJulio) reported from Costa Mesa, California

    @ring when are you fixing the glitch??? I need to have the preview pop up. #ring

  • Pinkesh23239179 Pinkesh Patel (@Pinkesh23239179) reported

    @ring Called the support team to ask why Rich notifications are not working and got told they were disabled. Don't you think it would be wise to send a communication email out to all your account holders to advise that you are disabling a service? Secondly there is no ETA for a fix.

  • Madfrog01 S (@Madfrog01) reported

    @ring @ring when is the fix coming? 3 days and no updates