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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (22%)
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App Crashing (16%)
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Errors (14%)
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Website Down (10%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure | |
| Huntley |
Errors | |
| Grimsby |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs. Pumpkin-Elf
(@santaarnold) reported
@ring hi. if we have an outage of wifi how does that affect the ring? will it switch to cell data or just not work?
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Dave Randell
(@DaveRandell81) reported
@ring Hi I’ve been trying to subscribe to your protection plan for 2 days now but it keeps saying somethings gone wrong. Please can you help?
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lovingnotfighting
(@destinysdoor) reported
@ring Why is it that your Floodlight Cam can only be reconnected to wifi by physically pressing a button on top of the device? It’s a floodlight that is mounted on the side of my house! Am I supposed to climb a ladder to reconnect this thing if my wife goes down like it just did?
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Da'Berger
(@LifeNuke) reported
@NYGiantsGirl821 @ring @amazon It's down
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aka James Bond
(@FeelitWorking) reported
@ring If you have the @Android App update from DEC-22 and don't have WiFi chimes, you will not get a notification on your phone! You will see "missed ring" in the timeline hours later. A disaster of an untested update has left millions with @ring doorbells that don't work. No fix yet!
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Ryan Harris
(@RyanHarrisOhio) reported
from
Reynoldsburg, Ohio
@ring I received a replacement camera but there was no return shipping label or instructions to send back the bad camera. Do I not worry about it?
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local emo™
(@emoslut69420) reported
from
Hutchinson, Kansas
We got a ring doorbell for Christmas. Opened the neighbors section on the @ring app and first video that popped up was a guy getting arrested down the street for throwing "a bag with white powder" out his window 🫣
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Da'Berger
(@LifeNuke) reported
@ring @NYGiantsGirl821 Nope it's down, might want to check downdetector
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Doctor Danny 🇵🇦
(@dereuter) reported
from
Chattanooga, Tennessee
Hey @ring ever since you guys did an app update I can’t see my front door anymore. Fix it.
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eTron
(@eTron) reported
@ring wtf!? 239 minutes left to wait to have another code sent. I never got one and I’m not doing ID verification. I’m so done with you guys. All cameras getting taken down today. The cameras suck compared to my home Google Nest cams anyway.
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Jemma 🐝
(@JemStar107) reported
@ring @DaveRandell81 I have this same problem too, is it the doorbell or has my plan expired? Nothing is very clear
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aka James Bond
(@FeelitWorking) reported
@ring When are you fixing the @GooglePlay Android App? I don't want a product I pay for that is now unreliable & broken. You said the bell push notification on phones stopped working after the Dec22 update (parcel identification feature added) and you don't know when it will be fixed.
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Mrs. Pumpkin-Elf
(@santaarnold) reported
@ring Sorry, I didn't clarify, we have the Ring doorbell 2. What happens to it if there's a wifi outage will it switch to cell data?
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Casey Killian
(@Big_Tasty88) reported
@ring what’s wrong with your servers? Been down all day now also won’t let me reset password or log in. We pay for this fix it
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Chara
(@Chara101091) reported
@Neighbourb @ring Hi , i have purchased a ring security alarm from you. DHL states “shipment on hold due to dangerous goods . It has been over a week now and my alarm is still stuck in Belgium. Please help as i dont think it will be arriving to my destination.
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Jake Donnelly
(@JakeDonnelly31) reported
Not only did my car get robbed this morning, my @ring camera went offline recently without any notification. Great work everyone
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lovingnotfighting
(@destinysdoor) reported
@ring That is one of the worst design decisions I’ve ever seen. I‘m considering returning it and getting a normal floodlight. Wi-Fi is down so the entire thing is useless until I can climb a ladder. What if a senior owned this thing?!
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Joe Lustig
(@JoeLustig1) reported
@ring I do hope intelligent Americans realize that once their Ring devices go offline, they cannot be reconnected unless the customer is actually on site. If you're on vacation? No. These devices need to be banned in the United States
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Georgie Mellis
(@GeorgieMellis) reported
@ring I’ve got a new phone today but I didn’t have the Authenticator app backed up on old phone. I need to log into my ring app on my new phone, but because my two factor Authenticator is set as code from the app, I can’t log into ring. Please you help me get into my account? 😓
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lovingnotfighting
(@destinysdoor) reported
@ring Why is it that your Floodlight Cam can only be reconnected to wifi by physically pressing a button on top of the device? It’s a floodlight that is mounted on the side of my house! Am I supposed to climb a ladder to reconnect this thing if my wifi goes down like it just did?
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Da'Berger
(@LifeNuke) reported
@blasphemybunny @ring There is a problem at Ring, check downdetector
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lovingnotfighting
(@destinysdoor) reported
@ring That is one of the worst design decisions I’ve ever seen. I‘m considering returning it and getting a normal floodlight. Wi-Fi is down so the entire thing is useless until I can climb a ladder. What is a senior owned this thing?!
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chris
(@Ckriegs88) reported
@ring i get more notifications i don’t want from neighbors .. and the setting won’t let me shut it off … help deleting app soon and going elsewhere
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ztalpnielk
(@ztalpnielk) reported
from
Ridgefield Park, New Jersey
@ring please do a commercial at my door. They rip the camera from the side down. Now they have to rip down the whole door.
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Susie Carmichael
(@ThoughtsByJudai) reported
@ring the app is down, and cameras not recording motion. The status ring website is also not working
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Marina Samawi🇯🇴💒
(@marina1360) reported
@ring after 3 months asking for help, to now my Ring device has a problem i can’t fix it
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Marina Samawi🇯🇴💒
(@marina1360) reported
@ring i need help since October an to now i can’t find any way to solve my problem.
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Bin Simmons
(@binsimmons10) reported
hello @ring I’m not able to log onto my account/app as I don’t have access to the old number I used when signing up. Can someone help as I can’t seem to find your livechat anymore
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eTron
(@eTron) reported
@ring the countdown timer to resend a code to your email pauses when you leave the screen? Are you kidding me? It’s barely gone down. I’m officially done with you guys. I’ve wasted enough time tweeting at you guys. There’s no way I’m calling support. I’m done with you guys!
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P E L I C 4 N
(@_pelic4n) reported
@ring Don't know if an automated message makes much sense when it looks like AWS is down for many of your services. Only reason I put them together was my kids kindle stopping the same time I got the notification ring was down. Obviously you can't do much to "help"