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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (25%)
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Online Features (23%)
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App Crashing (18%)
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Errors (14%)
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Website Down (12%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Device Failure | ||
| Errors | ||
| Device Failure | ||
| Sign in | ||
| Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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elbiejay
(@lisabeej) reported
@Visje31 @ring I feel like it's constantly doing this ****
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Bill Dedman, investigative reporter and author
(@BillDedman) reported
The company confirms that @ring security app for cameras and doorbells is not working on iOS and Android. Of course, many of you already knew that.
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Auttie
(@AuttyW) reported
@ring Thank you. It seems there's a partial outage, so that makes sense. I was just worried it was both of my products..glad to know it isn't!
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Leah Renner
(@LeahRenner2020) reported
@jlock4820 @TVMoody @ring I do and i am having this same issue
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bilbo
(@ChaseMbbsMbchb) reported
@ring We are going to change to verisure we looked into this last time you went down but we are missing 9 minutes of footage in which my car was fiddled with and someone was trying to break in and my neighbour came and got me. Not ideal
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Chelsey
(@Chelseyjayne87) reported
@ring why isit constantly down? Have had for a year and it's always down. Seems its ring and not us. Can we get a refund through amazon? Think I need to try another brand. Pointless if nothing records when should.
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Sammyntoby
(@sammyntoby) reported
@myownway527 @ring @JamieSiminoff Yea I'm filling a bbb complaint this evening and I have seen several others with this issue so maybe we need to check into a class action lawsuit, that might get us some results
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bilbo
(@ChaseMbbsMbchb) reported
@ring We are going to change to verisure we looked into this last time you went down but we are missing 9 minutes of footage in which my car was fiddled with and someone was trying to break in and my neighbour came and got me. Not ideal
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Sonny Conner
(@Sonny_Conner) reported
@ring You have misunderstood my problem
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Rich Ad
(@RichAdcock90) reported
DPD saying they've delivered my Amazon parcel, however both my @ring and Blink camera can prove no one has been to my door today. Why is this delivery company such trash? @DPDgroup_news @AmazonHelp
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Michael
(@ransom3910) reported
@ring Hey Ring what’s going on with the camera history! Just spins when trying to access it. Downdector shows a lot of people having this issue.
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DARKMIRROR002
(@DARKMIRROR002) reported
@ring is down once again making cameras and alarm systems go bonkers. Getting notification after notification for absolutely nothing. So I guess I have to get out the ladder and disconnect one of the cameras that I can't reach with a siren on it? Thanks ring....
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Connor hayes
(@Connorh77398854) reported
@LeahRenner2020 @ring This is like the second time in a month this is gone down, its getting silly now
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Ian Seggie
(@IanSeggie) reported
Anyone else out there in Twitter-land using @RING doorbell/camera systems having serious issues today? Seems they are oblivious to the problem and it’s causing a lot of false alarms at our residence. #RingDoorbell
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Jay
(@IckleBlueJay) reported
When I actually need @ring UK due to a safety incident, the service is down and cannot view recordings or history, massively let down. #Unreliable #PoorService #RingOutage
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Jacqueline Hartley 💙
(@hartleyJ14) reported
from
Camden Town, England
@SheenTennantFan @ring That's just not satisfactory. 😔 I really feel for you being forced down a route that you can't use.
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Catty
(@81Catty) reported
@ring hi, I've tried loading history today on 3 different devices but none will open up. I can view live images but then cannot go back to history either. Is there an issue with the server at all? Cheers.
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cards
(@cards_suns) reported
@ring your weekly bug is back. Let’s maybe fix it quicker than 2 weeks. You’d think Amazon would have more funding for this
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Ian Seggie
(@IanSeggie) reported
@ring @LeahRenner2020 It's terrible -- been going on for several hours. Getting notifications on the chime and apps from 10am this morning. Causing a lot of false alarms.
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Alicia Lorraine
(@lappelduvide586) reported
Be nice if @ring would get their act together and fix whatever is bugging up their system. No point in a security setup where you can’t review any footage.
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Ian Seggie
(@IanSeggie) reported
Anyone else out there in Twitter-land using @RING doorbell/camera systems having serious issues today? Seems they are oblivious to the problem and it’s causing a lot of false alarms at our residence. #RingDoorbell
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Sammyntoby
(@sammyntoby) reported
@ring Lol your a joke , dm only to be told to call in yet again , when I've already called several times, you don't want to help just look good on social media right? Maybe we all need to file complaints with @bbb_us ,or even start class action lawsuit, then maybe we can get results
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No Name Provided
(@NoName28338239) reported
@ring My history isn't working. I see on twitter many people having the same problem.
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Sonny Conner
(@Sonny_Conner) reported
@ring No. You are not. No help
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SunnyDLee
(@LisaSunnyDLee) reported
@ring @brattyjh Having a problem with Ring! Can’t see or delete history!
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Ian Seggie
(@IanSeggie) reported
@ericmpls @ring Yep, same issue here -- keeps saying our internet is not working which is a load of crap, it's fine -- issue is at RINGS end and it's been going on all day.
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Scorched-Planet
(@scorched_planet) reported
@ring I’m having the same exact issue right this second.
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Connor hayes
(@Connorh77398854) reported
@LeahRenner2020 @ring yes exactly you pay for something to work not break down every month
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⚜🖤 ૐ Miss V ૐ 💛⚜
(@__MissV__) reported
Damn @Xfinity outage. No phone, TV, internet and got the @ring cameras down. All this damn money for what
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Joseph Chiu
(@toybuilder) reported
2021 definition -- Ring toss (noun): Delivery of a package by @UPS, captured on a @ring camera, where the package is tossed 6 feet down the walkway, while the courier is still 30 feet away from the porch.