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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 02/06/2026 00:45

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Device Failure (30%)

    Device Failure (30%)

  2. Online Features (20%)

    Online Features (20%)

  3. App Crashing (15%)

    App Crashing (15%)

  4. Errors (14%)

    Errors (14%)

  5. Website Down (11%)

    Website Down (11%)

  6. Sign in (10%)

    Sign in (10%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRochester App Crashing
United StatesKansas City Device Failure
United StatesWaterford Device Failure
GermanyFrankfurt am Main Online Features
United KingdomBristol Errors
United StatesWillimantic Device Failure
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisoxley9 Chris Oxley (@chrisoxley9) reported

    @ring @ringuk The ring doorbell 3 was bought as a present at Christmas....what an absolute pile of Pooh this is ...the live feed hardly ever works or takes ages to connect... The "person detected" is that slow at sending notifications the person has gone when I get to the door.

  • munche2008 RGibs (@munche2008) reported

    Definitely won't be continuing to use @ring . There has to be a better way to verify without all of this riggamaroll. We never had this issue with @ADT

  • DBrown97640147 D Brown (@DBrown97640147) reported

    @ring It did it again. I have to manually turn on the alarm when disconnected Riverknoll baldwinsville Stolen app for thieves to break in. Found I have to manually turn on my security if internet goes out Can you fix the app so if my internet goes off the security works?

  • SBrandli Mukduk (@SBrandli) reported

    @ring Is there a problem with your website? I am unable to sign in with any of the verification codes that you send me

  • flaviod22 Flave DeOliveira (@flaviod22) reported

    @ring I love how it’s been over a month since I’ve been waiting for my ring doorbell replacement and each time I call they say it’s going to arrive in 2-3 days. truly a poor customer service and customer experience #ringdoorbell @ring

  • nick24617355 ニック (@nick24617355) reported

    @RColburnnews @ring @fox4kc I don't like these bad dogs.

  • mike_munns Mike (@mike_munns) reported

    @ring my doorbell doesn't make the notification sound outside when pressed, is it broken?

  • ghostbuster9999 J D (@ghostbuster9999) reported

    @ring Another week goes by with no help. This time, I get a form response about a completely different issue than what I’m experiencing. Now I’m being ghosted. I’ve been patiently waiting for help since November but the ignoring continues. Does Ring actually care about my security?

  • joedotuk joe (@joedotuk) reported

    @ring Why do notifications, that may be important, pop up when I open the app to view a camera? As I’m clicking on the image it then removes the notification at the bottom of the screen & I never know what it said... This also slows down opening camera b/c I need to click twice.

  • andydoeshair Andréa Christofides (Andy) (@andydoeshair) reported

    @ring Hi, you kindly replaced my faulty doorbell that ended up with water inside the lense, however I'm now having issues with the new one...it will not tell me that anyone has pressed the doorbell...please help!

  • AndyBluey Bluey (@AndyBluey) reported

    @ring is there a fix to get my chime to connect to my WiFi. It isn't connecting and given the amount of posts I've seen on forums relating to this I was wondering if you had a solution yet?

  • Hudsonvalleykid Tim Hurley (@Hudsonvalleykid) reported

    @ring I'm having trouble downloading and signing in to the app on this tablet. I am able to go online and sign in, but when I try on the app, it doesn't work.

  • CalProudDem Can’t Get There From Here 🎱🤔😷🤭 (@CalProudDem) reported

    @ring How do I surface mount a Ring floodlight cam on a wall? I'm running conduit on the brick wall surface and cannot flush mount the junction box. Is there a round junction box that can surface mount to the wall that would allow for a tight seal with the camera? Help please!

  • MattAlbans Msgr. Matt Albans (@MattAlbans) reported from Coventry, England

    @ring hi, I was wondering if you could help with a question I have about the Ring Chime Pro. If I set it up, will it just boost my WiFi signal just to my doorbell or will it help if there's a printer etc. nearby the Chime too?

  • JanewillJane jane (@JanewillJane) reported

    @ring This is a problem with the ring doorbell that should be sorted, not ripping people off and telling them to purchase de-fog spray that clearly doesn’t work if you read reviews on your website @BBCWatchdog

  • ianostaana iano (@ianostaana) reported

    @ring Two stick up cam cannot connect to wifi after a power outage and needed to be reset manually. My other two cheap Chinese made cam are working without any connection problems. Thoughts?

  • Ummchoclit_de Carmella Davis (@Ummchoclit_de) reported

    @ring not sure what’s going on with the system but y’all need to fix it nnneeeeoooowwww!!!

  • sassyuk sassyuk (@sassyuk) reported

    @WharrierChris @ring That’s TERRIBLE! I can’t seem to speak to anyone at the moment. Have had 3 conversations changing every setting under the sun, filled in two forms & emailed back and forth to speak to someone about a replacement & keep getting ****** around. Pathetic!

  • lookupward Rick DeVries (@lookupward) reported

    @ring sent a DM already, cannot login to website on laptop browser, app not working either

  • ZorrosSlippers Duncan Watson (@ZorrosSlippers) reported

    @ring_uk @ring Very impressed with your customer service. Phoned help desk about a faulty door cam yesterday at 12.30 and a new replacement arrived today at 12. Your help desk couldn't be more helpful!

  • KristineAz Just a chick 🐥tweeting (@KristineAz) reported

    3/3 Laveen groups on FB? Planning group, residents group? How abt @Ring’s Neighbor app? Or Citizen app? It’s absolutely abhorrent that you think Laveen needs FEWER cops. Puerile catch phrases & hashtags do NOT help anything. You have a massive disconnect with issues that matter.

  • Alun00414393 Alun (@Alun00414393) reported

    @WeeKett_UK I'm sorry but your kettle is not fit for purpose 2nd kettle and it's still disconnecting from the WiFi why? We have a @ring that's outside and stays connected our hive has no problem all alot further away from the rooter

  • JaskoH1 Jasko425 (@JaskoH1) reported

    Come on @SHAQ @ring really bro check out there customer service you are better then this I was laughed for asking why I was charged for something didn’t make sense and I heard them talking **** since all this is being recorded message me but wow no way you support this

  • spatula75 Nicklas Johnson (@spatula75) reported

    Our completely worthless @Ring camera completely missed someone stealing something right off our front lawn. One minute it's there, the next minute, gone... no motion detected, nothing recorded. But it's happy to record every skunk and raccoon that happens by. Utter garbage.

  • ManiaMaiden 🇺🇸Anna Clark 🇺🇸AlwaysMAGA🇺🇸 (@ManiaMaiden) reported

    @ring My husband got me 2 ring doorbells for Christmas and they have been nothing but a pain !!!! We constantly have to disconnect the electrical wires. It sounds like they might explode our doorbell. Is there any solution? 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺 Please help 😩

  • JaskoH1 Jasko425 (@JaskoH1) reported

    @ring so is this how you take care of first time customers so I am@returning my 500 Purchases wow laughing at my wife’s face by your customer employee **** you

  • Tahnit Tahnit (@Tahnit) reported

    @TwitchGMT @ring Wait..... you CANT adjust exposure!? This makes the camera completely useless in just about every situation. Wtf @ring

  • TwitchGMT Good Morning Tristram (@TwitchGMT) reported

    @Tahnit @ring Yeah. It's always had exposure issues. Motion detection only kicks in when someone at the door, but not more than a foot away. Tried to fix it today, and they told me no way to change exposure. 5$ webcams are better lol

  • newpopeLA DP (@newpopeLA) reported

    Don't buy into the @ring ecosystem. I have spent hours with their customer support to register and enable my devices. Still not working. Customer support is just sending me the same useless help articles.

  • CheezyMcWang Cheezy McWang (@CheezyMcWang) reported

    .@ring I contacted your phone support and they were able to advise me of some extra steps which resolved my issue. Thank you for your prompt reply.