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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (21%)
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Errors (15%)
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App Crashing (14%)
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Website Down (14%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gulf Breeze |
App Crashing | |
| New York City |
Errors | |
| Chicago |
Website Down | |
 Croydon |
Errors | |
| Bethlehem |
Errors | |
| City of London |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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stacy
(@miiissstacy) reported
Yo @ring i need help generating a code and don't have access to a previously signed in acct
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emt 626
(@emtp556) reported
@ring my real ring story! My ring goes to idle most they have no solution how to fix it but we can sell you a new one... ummm NOPE!! NO THANKS! CANCELED SERVICE GOING ELSEWHERE!! PEACE OUT RING DING!!!
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weaksauce
(@weaksau5) reported
@ring @doublebo7 Just share his ring door footage with the cops. I’m sure he’s done something illegal. That way you won’t need to help him as he’ll be in jail. Bezos would be proud.
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Ashley Hoban
(@AshleyHoban0725) reported
@ring I mean like literally somebody took the time to put my whole freaking Gallery up I mean damn I'm impressed but get a life because your gallery is full of things you don't want people to see I promise stay off my **** thanks
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Louise 🇺🇦
(@louise_capell) reported
@ring I brought one of your doorbell cameras about 18 months via @amazon. They advised they would replace the item for me after the battery stopped charging.Apparently now they are out of stock and they won’t be getting anymore. I have MS and can’t get to the door. Can you help?
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Elise
(@PartyMcCarty13) reported
hey @ring looking at your play store reviews, I'm not the only one having this major fatal app issue after updating. any plans to fix or respond, or are we all just supposed to continue paying for this service without actually having access to the service???
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JEIDEL
(@jeidel) reported
I set up @ring alarm on Sunday. Paid for a year. Not working. Nobody @ring helps. Hours on hold. Rude CS agents lie, place me on hold, never come back. #ring #ringalarm #ringsecurity
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Victor
(@blevons) reported
@ring First you double the price if you want your alarm monitored. Now you put Allstate in place of the warranty you promised. A few big issues.. Says we have to ship out a doorbell for repair if determined to be bad. So missing a doorbell for weeks vs advance replacement.
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Heath
(@Heathbarz) reported
@ring how do you not have a “snooze all chimes” button?? It doesn’t help to mute motion alerts but still have chimes
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Mario Sanchez
(@MarioSantaClara) reported
When running maintenance @ring does not record motion. @ring lacks the redundancy to cover this hole and leaves customers vulnerable. They cannot confirm how often or for how long this vulnerability lasts. Shame on @ring
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Victor
(@blevons) reported
@ring new warranty with allstate. they will only replace three covered items in term. so if we have alarm, camera, and lights (30 devices). Once three pieces go bad they do not have to cover warranty?
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P.D. Petro 🎸🤠🇺🇸
(@wolfthehunter) reported
@ring I am walking again in sight of my door most of the time but not all the time. Fumes getting to strong, dumb Down plus teeth hurting eye watering minxes with gut churning diarrhea and the water is off today,
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edgy house husband
(@EdgyInAnApron) reported
@MayDougBlessYou @ring yeah ring is a terrible company that gives up your info but that still has nothing to do with 1984. 1984 is based around forced compliance and forced surveillance that's way different than an optional security camera company admitting they share the footage with law enforcement
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Nils Liedtke
(@Nils_Liedtke) reported
@ring sent an email to your support/help team 4 days ago, nobody cared to respond. Normal?
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Lisa Forbes
(@lisaforbes1980) reported
@ring Please help. I updated my app and cannot access my verification as you don't send then via email. I have called the helpline number, no response. Now I cannot use a service I pay for. Great.
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Alejandro Cristerna
(@aacristerna) reported
@ring I set up my Alarm last week and had a power outage on Tuesday now the base station is not turning on. Called CS and they decided to ship a power cable replacement. I'm pretty sure it is the base station the one that needs to be replaced Need my alarm to be functioning ASAP!
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Carole Baker
(@bakerboiler) reported
@ring My doorbell notifications are very slow to my phone and chime. Any ideas please?
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Cactus rider
(@Cactusrider1) reported
@ring Simple security, hmm. Know what would be simple not having to jump through hoops when you get a new phone. What if your phone was broken, that never happens. Thanks for making things take needlessly longer under the guise of security.
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Brandon Grabski
(@IvoryTower1729) reported
@ring your app is dog ****. Stop trying to sell me more crap and actually make the app useful. Tells me a sensor is offline but then gives me nothing I can actually do about it. Replaced the battery, so don’t bother telling me that.
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Nitin Patel
(@N1TS0N) reported
Checked my @ring Doorbell cam footage this morning as the key safe flap was hanging down. What do I see....... 1.30am - 2 @Ldn_Ambulance Paramedics ringing the doorbell, and then trying to access the key safe 👀👀 wait 20 minutes for someone else from either @hackneycouncil ....
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Andrew Hackeson
(@ahackeson) reported
@ring ordered a ring sensor in the middle of July and heard nothing since! Tried to reply to invoice and no reply. Can someone @ring help please. Thanks
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KaiserSnowse
(@KaiserSnowse) reported
@ring due to storms, 2/4 cameras are offline. I am not physically present. I have remotely rebooted my WiFi. How can I remotely reboot my cameras? I only see in person options.
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The Drunken Magpie
(@DrunkenMagpie) reported
@Ring Just stopped working again and now a safety report! Screw that. Just fix your connectivity issues.
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Theral M
(@tmack0) reported
Hey @ring, I need to login to my app to get the confirmation code generated by the app, the app is asking for to login to it... Can you fix that plz?
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Kai Reinhardt
(@leerraum) reported
@ring your subscriptions sepa payment does only work in Chrome on Android. Android Firefox users are left out. Please fix this.
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Matt Barnette
(@gmbarnette) reported
@ring no problem. Just letting you know in case you want to change it for future customers.
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kurt Savoy
(@kurt_savoy) reported
@ring this ring 3 doorbell sucks!!! Any way to get my money back? I've never had something go offline so often!!!!
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Michelle
(@WilliamsMD70) reported
Do you want a security system that goes down all the time? Panel issues and get the run around when you call? Then by ALL means get @ADT 4 calls and transferred dept to dept and STILL not resolved. Why I am going to @ring #dontwastemoney #getring #ADTsucks
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Jason Grizzle
(@jasongrizzle) reported
First time downloading @ring videos en mass, and **** does their UI and logic suck. Here’s a few improvements they need to make ASAP: 1. Download “First XX” should be in ascending order, not descending. Why ******** would I want to download starting at the end of a day, forward?
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pessimistic sports fan
(@SportsStink) reported
@ring In reality, it’s so laggy and takes so long to show you the live feed that it’s unlikely to help at all