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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (19%)
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App Crashing (16%)
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Errors (16%)
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Website Down (12%)
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Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colorado Springs |
Online Features | |
| Bend |
Device Failure | |
| New York City |
Device Failure | |
| Bath |
Online Features | |
| Los Angeles |
Device Failure | |
| Newnan |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Scotty27
(@Scotty2710) reported
@HGVJoker @ring_uk I had the same issue yesterday i spoke to someone was very helpful they are replacing it for me however there out of stock and have to wait until the end of the month for a replacement its frustrating because I have a @ring doorbell for security kind off defect the object😕
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Codee
(@MustLoveDon) reported
Hi @ring when I answer the doorbell, i see a clear image, but get broken - impossible to understand the visitor - sound. I’ve only had this since I upgraded from 1st gen to 2nd gen doorbell. What could the issue be?
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gramma👵🏻🏡
(@Star2fireDenise) reported
Hi everybody there has been people rummaging thru our trash cans and @Ring REFUSES to publish my post. Just FYI. #ring
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Richard Lindsey
(@RichardLindsey_) reported
@ring Hi, all my Ring devices are offline. Looking at it on here, seems other people have the same problem. Any idea on how to fix it? Or shall we wait? Thanks.
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Ghost
(@ghost72986) reported
@ring can’t access Live view. It keeps saying streaming error. I don’t know why this is happening. I tried the whole switch off 5ghz but that made my phone lose connection to my router so I had to turn it back on.
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Pat Barba 1941
(@MyWanderingEyes) reported
.@ring .@amazon the #Ring website broken again cannot sign on #MAC.. Please tell whoever that I've already subscribed to Ring Pro. stop with the Spammy emails..
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gramma👵🏻🏡
(@Star2fireDenise) reported
@ring Yeah I forwarded it to my lawyer. You’re the absolute worst. I was just trying to do the right thing and let people know. But you don’t WANT them to know. So it’s on you. You want people to be allowed to dig thru our garbage. You ARE garbage so I guess it stands to reason.
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Lindsey Mark
(@linji) reported
@ring had a really frustrating login loop. I was sent an email subscription renewal for a device that was deactivated when I sold a home. I tried to login, here's how it went. Password, password reset prompt, captcha, MFA email code several times... then sms MFA w/ no opt out.
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Ed Barry
(@catenarycat) reported
@Ring how do we get guidance to stop motion initiated noise? #RING provides no help
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cards
(@cards_suns) reported
@ring Is there any way of setting up motion zones without using advanced motion detection? Advanced motion detection is terrible, all the car/person has to do is stop and it stops recording.. I want to see everything until they leave my house.
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Michael Clark
(@miamimikeclark) reported
@WOLF_Financial If your Father-in-Law is retired, and lives more than an hours drive away, do NOT, under any circumstances, buy him a @ring doorbell as the "Perfect Christmas Gift"! Holy crap my marriage will be lucky to survive this outage!
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Brandon Bennett
(@bs_bennett) reported
@SimpliSafe I’m in Southern California. If I called your customer service about your products, where will I be connected? @ring sent me to Egypt…nothing against Egypt, but the communication was subpar. Messed up my shipping address twice. Idk where their stuff went. Any help?
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Ed Barry
(@catenarycat) reported
@Ring how do we get guidance to stop motion initiated noise? #RING provides no help
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Pat Barba 1941
(@MyWanderingEyes) reported
it on my cell provider & told me to call them so like a little damn sheep I called them & they checked & their NON USA employees told me nothing wrong on the provider's end so it must be .@ring's issue BACK & FORTH BACK & FORTH meanwhile
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☮️~𝕿𝖍𝖊 𝕱𝖚𝖌𝖑𝖞 𝕱𝖗𝖔𝖌~🇺🇦
(@TheFuglyFrog) reported
****** @ring doorbells- worst invention ever. Y? Because thier customer service drones act like theyre protecting national security. Wana cancel unused "service" drag your elderly disabled uncle to the phone where parkinson makes it difficult for ME to understand him let alone🔕
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gramma👵🏻🏡
(@Star2fireDenise) reported
@ring You wanna help? Then tell me why it’s ok for strangers to rummage thru my trash. Does ANYONE have ANY suggestions on HOW to keep people OUT of my garbage cans????
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calvin mcgarry
(@calvinmcgarry8) reported
@ring hey I have the ring doorbell and am really in need of another cctv or an alarm system I am away and got broken into but don’t have enough money and I am a single dad. Do you sell refurbished one or anything that you can do?
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gramma👵🏻🏡
(@Star2fireDenise) reported
@ring Also I did review your community guidelines. For your information, it does not say ANYTHING about “no posting people in your trash cans” so. Why don’t YOU review your dumb “guidelines”, jerks. #ring is garbage. Use a different company if you need security. @ring provides none!
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Garrick
(@Garrick65) reported
Steer clear of @ring ! Their login authentication process is an #EpicFail I can’t login via my desktop. 15 mins w tech support and they ended up telling me to wait 24 hrs. #CustomerExperience #CustomerService @googlenest @SimpliSafe
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Kiley McGowen - BLACK LIVES MATTER
(@KileyMcGowen) reported
@ring worst customer service EVER
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Jaydog3302
(@madness11545) reported
@ring why is your service so terrible? Accessing cameras is so slow, if it works at all. Useless!!
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Pastor Larry Bartlett 🏳️🌈🌎🌊
(@wackamole520) reported
@SANJOSEMAILMAN @ring @MSNBC I’m feisty, hate me, don’t care. I’d tell her she had 2 put earrings on or at least a necklace. There. I said it. Sorry. This is called twitter. It’s a place for opinions. Unless terrible & horrible they don’t make that person a bad and evil human. You need to be glam in my home.
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Michelle
(@diyemmy) reported
@ring is anyone else's cameras all offline at the moment 🙃
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No, I’m Not One of THOSE…
(@KarenBennett61) reported
@SANJOSEMAILMAN @ring @MSNBC Invite her in and fix her a drink.
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BinxBolling
(@BinxBolling2021) reported
@SANJOSEMAILMAN @ring Trash pick-up isn't until tomorrow.
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gramma👵🏻🏡
(@Star2fireDenise) reported
Hey people there has been people rummaging thru our trash cans and @Ring REFUSES to publish my post. Just FYI. #ring
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Andrew McHale
(@Mac_WiFi) reported
@ring Why can’t vendor help desks like yours read peoples questions properly? Or are you so afraid of admitting a shortcoming in your product you’d rather look like idiots and answer a question the customer clearly didn’t ask and even preempted your crap response? #CustomerServiceFail
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Bron
(@Bron1010) reported
@ring You overcharged me for 2 years (charging both annual and monthly subscription fees) and when I challenge it you refused to refund more than 6 months despite confirming that it was in error and 'really strange'. Why won't you refund me in full when its your error?
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Felicity 🙋🏻♀️
(@Flicky2609) reported
@ring help please, I pay a monthly fee to see stuff… I see no stuff 👀
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gramma👵🏻🏡
(@Star2fireDenise) reported
there has been people rummaging thru our trash cans and @Ring REFUSES to publish my post. Just FYI. #ring