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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 09/22/2023 11:35

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • Sign in 49.48%

    Sign in

  • Online Features 15.36%

    Online Features

  • App Crashing 12.16%

    App Crashing

  • Device Failure 10.56%

    Device Failure

  • Website Down 6.69%

    Website Down

  • Errors 5.75%


Live Outage Map

The most recent Ring outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
United StatesAtlanta Sign in
United StatesDenver Errors
United KingdomLondon App Crashing
CanadaNorth York Errors
United StatesMyrtle Beach Online Features
United KingdomBirmingham Online Features

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • il0venostalgia I❤️Nostalgia (@il0venostalgia) reported

    @ring @PhillShepp75 There’s nothing to troubleshoot. Your DM team already told me the problem is my WiFi.

  • kaz74red Karen Redman (@kaz74red) reported

    @ring hi im having trouble getting onto the app and even logging in online. Is the app down?

  • trokongeorge5 All the Pianos. (@trokongeorge5) reported

    @ring why my cameras and lights not working and you app saying I’m not authorized to get help?

  • Kolossal__K Kellz (@Kolossal__K) reported

    I’m tired of the @ring camera this **** just be circling when I’m away from home… WHO TF AT MY DOOR BC I CANT SEE ****

  • iLoveBeingBLK regular black girl (@iLoveBeingBLK) reported

    These @ring cameras are so ******* trash! They capture everything except what they are supposed to be capturing🥴

  • starwynd Flower Fairy Flora 🌻 (@starwynd) reported

    Looking for suggestions for outdoor cameras/doorbell. I’m tired of @ring not working because of “streaming error”. I want something that allows a local connection option so I’m not forced to go through their servers just to connect to a camera 10ft away on my network.

  • sabinaxo Sabina ♛ (@sabinaxo) reported

    I swear the worst customer service goes to @ArloSmartHome hands down.. this is my mistake for choosing them over @ring

  • MsSabrinaEileen Sabrina Carmichael (@MsSabrinaEileen) reported

    @ring The status page says it’s working fine… I’m not sure how that’s helpful. It appears from app reviews & other tweets this has been going on for awhile. I just needed it for safety & couldn’t access. What are you offering customers to make up for this? Do you have an eta for fix?

  • WanderingOBS Wandering Observer (@WanderingOBS) reported

    @jackiecchu @ring He was wearing a mask to conceal his identity… crafty trash panda.

  • jackmw14 Jack  (@jackmw14) reported

    @ring Hi my ring doorbell is not working on the rapid ring app and hasn’t been for the past couple of days. Can you fix this please? It is not just mine.

  • jrm898 JRM (@jrm898) reported

    @ring if the cameras are offline 3 out of 5 days a week, they’re not doing is any good. We’ve tried all fixes, nothing works!

  • stringquintet Nicholas Marritz 🍞🌹🌹 (@stringquintet) reported

    @ring Help stop crime before it happens by building a functioning welfare state

  • JonCrab33143414 Jon Crabtree (@JonCrab33143414) reported

    @ring Ring customer services made contact. After messaging they’re still unable to help. Anything after 2 years you’re on your own and Ring recommend buying another one of their devices. Clearly don’t rate their own products, nor do I now. Not Very environmental friendly & poor service

  • OliverBates188 Oliver Bates (@OliverBates188) reported

    @ring Please just fix Rapid ring it’s been over 2 weeks now that the app doesn’t work. All it says is “reconnecting”

  • LongValleyCtzn LongValleyCitizen (@LongValleyCtzn) reported

    @ring you have the worst customer service! First I used the chat which was worthless so I had to call, the wait was 20 mins not less than 5! Then I got hung up on so now sitting on hold again prob for another 20! #customerservice #help

  • PhillShepp75 shepp75 (@PhillShepp75) reported

    @il0venostalgia @ring And when picture of said device health page is sent they will blame your Internet connection 🙄 my device keeps going offline a lot lately.

  • wsheng Will Sheng (@wsheng) reported

    @kaz74red @ring Same thing here, can’t login app

  • mattmangawang matt mangawang (@mattmangawang) reported from Thousand Oaks, California

    the @ring UI and UX is so bad

  • AJbroken85 AJ (@AJbroken85) reported

    @ring The worst!! My subscription was canceled and I needed a video. I called and paid and then was told I couldn't access the video I specifically called about. What a scam!! Why couldn't the agent have told me that first????

  • jcachola Janette Cachola (@jcachola) reported

    @ring and arlo app both not working. What’s going on? Defender & Wyze no issues so I know it’s not my internet 🙈

  • jeredfloyd Jered Floyd (@jeredfloyd) reported from Bloomfield Township, Michigan

    Why is it that when I google @ring doorbell problems, no official support is on the first page of @Google search results? Only SEO garbage? (Why, yes, I am visiting my parents…)

  • JonCrab33143414 Jon Crabtree (@JonCrab33143414) reported

    @ring - Really disappointed with your customer services. Not only have you increased subscription more then a third. Now your team have confirmed my device is useless with a tech issue. Your Advice-buy another device as my one 2 years old. Don’t U have confidence in your products

  • Kolossal__K Kellz (@Kolossal__K) reported

    @FeezyMF @ring This be givin me anxiety I’ve been robbed b4 like wtf

  • Hannah_Jones201 Hannah Jones (@Hannah_Jones201) reported

    @ring have been trying All day to reconnect my doorbell and still not working. I’ve reset it, my wifi cleared it off my account and now can’t get it set back up!

  • ZKlausman Zac Klausman (@ZKlausman) reported

    @ring fix your app

  • Serafin10_ Serafin (@Serafin10_) reported

    @ring Let me get this straight, you're going to increase the price for the Protect Basic plan and not even fix the annoying bug that's been happening on the app with the history/events section for months?

  • NathanMaples2 Gold-Shmeezy (@NathanMaples2) reported

    I really wish there was a different way to access my @ring device, the verification system is asinine, to reset my password it asks me to sign in to my account, how can I sign if I don’t know my password ? #frustrated

  • JenniferVreela5 Jennifer Vreeland (@JenniferVreela5) reported

    @m_crouton @ring Y’all leaving something *tasty* for the trash pandas! That’s a 5-star review, if I’m interpreting correctly.

  • HoneySommelier C. Marina Marchese (@HoneySommelier) reported

    @ring Your app is down. Please fix this issue asap.

  • MarkSinister Mark Sinister (@MarkSinister) reported

    People fighting in front my house. Go 2 check it out on @ring just 2 have 2 sign in, go through a 5 step captcha, then 2 have 2 get a text message, then 2 actual get logged in. Then 2 have 2 wait for the browser to load up my cam. They were long gone by then. #Ringdoorbell