Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (75%)
- Online Features (13%)
- Errors (13%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Device Failure | 21 days ago |
 Port Orchard
|
Online Features | 1 month ago |
|
Morecambe
|
Device Failure | 2 months ago |
|
Greeley
|
Errors | 3 months ago |
|
London
|
Device Failure | 3 months ago |
|
Manchester
|
Device Failure | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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MaryWV (@MaryWVwv) reported@amazon @ring Amazon needs to fix this absolutely crazy huge blunder! Do you need a dictionary?
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Alexi atherton (@Alexi2088) reported@ring Thanks for the reply. The issue isn’t a lack of information, it’s that I’ve already spoken to advisers on three separate occasions and each call was terminated before my issue was resolved. I’ll send a DM, but this really shouldn’t have taken a public complaint to get assistance.
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Dan Johnson (@DanJohnsonAB) reported@ring was a mistake. It demands a signin and password constantly and doesn't n recognize me, and when I ask for help, I can only get no-reply, notifications.ring.
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Chris Bryant (@The_ChrisBryant) reported@ring - just "chatted" w/ your AI chatbot for 15 minutes trying to fix something. It couldn't help so directed me to a live person - but the system is asking me what I need help with. It's 2026, these things need to talk to each other so we don't have to repeat everything. 🙏
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thedealsguy (@thedealsguy_) reported@jflittle @GhostVP9 @ring I see, Im sorry about this issue 😭
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Robert Schloss (@RobertSchloss) reported@ldsfilmguy @ring Well that’s a very poor AI filter!!! A) 4 legs B) 1 tail C) it’s a dog!!! 🐕 Is that your dog?
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Thatoneaccount (@Retradworld) reported@therealDeFlock @ring @HomeDepot Wtf is their problem!!!
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👻 (@kirstmichellle) reported@ring hey I can’t get into my ring account due to getting a new phone and a new phone number! Chat is sending me around in circles. I’ve done all troubleshooting I can with no access. Can you help?
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J.perspectively (@Jperspectively) reportedI cannot be the only person having all these problems with @Xfinity I swear I need to just switch over to @Ring @XfinityHome I’ve been trying to reach you for a month. My equipment is not working. Is this still your phone number 844.382.9363 ❓
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Luis Carro-something (@BigMouthLouu) reportedStock Down 📉: @ring cameras, spotted a bear at 4AM . Didn’t catch 15 other motions yesterday (mainly vehicular). Sucks when a huge corporation buys an incredible product and turns it to mush with outsourced customer service. #cestlavie
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Kree_ (@JDarr2113) reportedNow that @ring has partnered with flock I will be getting rid of my doorbell and 2nd camera. Poor choice to partner with criminals @ring
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jimbo (@jimbojames1) reported@ring nothing to bring, your product is trash.
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Daniel Ricker (@RickerDaniel19) reported@ring you have too many options for cameras. The app says newest or 2nd gen or newest model. Make the numbers more clear or help differentiate your products. Trying to choose and it’s way too complicated.
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Ruth Hall (@RuthHal84018141) reported@ring fix your Neighbors App! We are tired of people sending messages at 2am about their internet not working. It's not a Safety concern, and there's no way to report people who do that. They treat it as a chat feature.
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Mental Midget 🤯🧘♂️ (@mentalmidgat) reported@ring Bull ****!!! You think anyone believes anything you lying Zionist Jew ***** says.. you partnered with Flock and flock shares all data with a Palantir.
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🐈⬛ (@politicaIicious) reported@ring Victims of anti-social neighbours, quietly, sit tight, as the legal wheels turn slowly via courts. Advised not to tip the nod to ongoing proceedings. Nightmare neighbours remain oblivious to court applications. Meanwhile, stupidly, continue their campaign of harassment & abuse.
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Dave (@djt81) reported@ring Don't want to advertise this but my doorbell doesn't pick up anything at all despite tinkering with the settings and several reboots it just doesn't register any movement at all, it's close to the wifi router so that's not the issue
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ØBANA (@StephenObana) reported@ring doorbell was denied by all of the sharks on #sharktank during its pitch episode, in 2018 it sold to Amazon for $1billion dollars. Gate keepers aren’t ****, never give up.
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Geo_Traveler (@GTCMaverick) reported@therealDeFlock @ring @HomeDepot If it’s on private property and not owned by a government entity I have less of a problem with it since it is protecting private property. If on public property and “owned” by a city, county, etc. it is a violation of my rights and shouldn’t exist.
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Dan Spack (@DanieltheLion1) reported@ring I was able to figure out the meaning of the signal strength. What’s still bothering me is why the signal strength on my Spotlight camera is still showing as Poor when I installed a WiFi modem extender close to the device.
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PaparazziKee 💋♏️☕️🌺 (@mzzonekeke) reportedWhat is going on with @ring y’all need to fix the sh!t ..
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Yashvardhan Goenka 🇮🇳 (@The_other_Yash) reported@ring Hi Ring Support Team, I am writing to request urgent assistance with my Ring account. I have been completely locked out and am unable to log in despite multiple attempts over several days. Here is a detailed summary of the issue: (CHECK DM. I've mentioned the issue.)
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Jessi Laurèn (@PBM_Pretty) reported@YaBoyHagg @ring I thought it was just me !!!! I hate that what if it goes down the day yall wanna bs with my damn security system it’s insane !!!!
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Scarlett Shaw (@ScarlettShaw) reportedI brought the new @Ring 2K battery camera to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring
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VAUGHAN (@VAUGHANutd) reported@ring I’m having trouble logging into my account on both the app and website. I keep getting a ‘406 Not Acceptable’ black page ONLY on the login page Please help
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Adam Wells (@ihthrs33) reported@ring THE WORST SERVICE EVER> DO NOT BUY THIS PRODUCT IS ABSOLUTE TRASH
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Brock Landers (@M3THM4N) reported@ring Your customer service is terrible.
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DUBS (@KeithMugser70) reported@ring I have 5 ring cameras around my house 4 of them saying off line ???? Never had any trouble for about 3yrs , they each went off line a few days apart ?
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V224info (@v224info) reported@amazon @ring Most inept company I have seen. More packages coming today and tomorrow and I guarantee going to wrong street again. Your drivers are too stupid to realize 9th street is not 9th place despite me leaving delivery instructions pointing that out. Your automated bots in customer service is worse. How Fkn hard can this be????? This is 9th street not 9th place! Fkn fix it!!!!!!!
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Omooba (@iamOmooba) reportedDealing with two camera companies, @ReolinkTech and @ring . While Reolink respond every 48hrs, no visible solution..Just steps that won't work Ring got on it, escalated right there and then and fix while on a call, even sent two replacement parts.