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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 01/27/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Device Failure (25%)

    Device Failure (25%)

  2. Online Features (22%)

    Online Features (22%)

  3. App Crashing (18%)

    App Crashing (18%)

  4. Errors (14%)

    Errors (14%)

  5. Website Down (12%)

    Website Down (12%)

  6. Sign in (9%)

    Sign in (9%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyFrankfurt am Main Online Features
United KingdomBristol Errors
United StatesWillimantic Device Failure
United StatesHuntley Errors
United KingdomGrimsby Device Failure
United StatesNew York City Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • jigarmiti jigar surana (@jigarmiti) reported from Newcastle, Washington

    @ring disappointed with your customer service. Unable to contact support after calling 4 times and waiting for almost 5 hours. Even a callback is not helpful as they put me on hold. Really bad!

  • harrythegunner Harry (@harrythegunner) reported

    @neillatham @ring_uk @ring Was it an issue with the doorbell 3 plus not always picking up people walking towards it ? That’s what mine seems to be doing

  • FrumkinMitch Mitch Frumkin (@FrumkinMitch) reported

    @stevetal @ring Always they bad stuff and forget the happy ending ?

  • karixa Kari Atari (@karixa) reported from Modesto, California

    @ring @amazon why does it take 45 minutes before I get notification of movement from my #ringdoorbell ? That’s really poor performance, and not at all useful for security. Please fix it.

  • Stealth8488 William Gerstenmeier (@Stealth8488) reported

    @ring Is there a problem with the ring system? My spotlight cams and my floodlight cam have stopped producing video but my doorbell cam still is producing video.

  • klaybus Snow-Flake Clay (@klaybus) reported

    @ring Just installed a ring "stick up camera" for a friend & am not receiving the 30 day trial. What's up with that? I'm trying to get him to subscribe but without the trial it's hard to sell your subscription. Please help!!

  • PBR5treetgang Bellerophon (@PBR5treetgang) reported

    @ring @alexa99 #RingDoorbell IS THE BIGGEST HEAP OF ****. - AWFUL software set-up App - The camera DOES. NOT. WORK. - Battery runs out and, hey, IT DOESN’T NOTIFY YOU, so missed post galore - Phone battery dies? He’ll, no door ring - so you have to buy the EXPENSIVE, UGLY #Ring alarm speaker

  • Maat1Truth Bohannan Joseph (@Maat1Truth) reported

    @ring once again I’m unable to login to my app and see my cameras! I am going to Google Nest and selling your cameras and system on EBay! SO AGGRAVATED!!

  • Kyle_Fortune Kyle Fortune (@Kyle_Fortune) reported

    3/5 delivery a day late, not really an issue. What is is that it’s incomplete. The box contains two sensors, and a doorbell mount. Nothing else. Spend an age calling them, I’m told it’ll be sorted. This was a couple of weeks back. @ring

  • LetHopeArise5 Latrisse (@LetHopeArise5) reported

    @ring We are unable to login with current login credentials, and your website will not let us reset the password. I’m hearing the same fr other people as well. Are you guys having issues with your website?

  • _Marc_74 Marc (@_Marc_74) reported

    @ring i love how i can leave my house and not picked up on camera then hour later all cars are picked up.. support cant help and even replaced

  • DesignSMartly Sarah L. Markley (@DesignSMartly) reported

    @alexa99 Just spent time finding a glitch that all of my Alexa devices did not turn off guard when I disarmed @ring The spinning light is annoying, but this is really a dangerous glitch and makes me worried about you two communicating accurately in times of urgent safety need!

  • Michael_Farese Michael Farese (@Michael_Farese) reported

    @ring I'm experiencing a legit server error when trying to link ring and key accounts. I need help from someone who can actually understand the problem and help devise a solution. Level 1 support isn't cutting it. Who can I talk to??

  • Sraidanmhuilinn Mikey (@Sraidanmhuilinn) reported

    @ring just installed a doorbell 3 plus. Really enjoying the live view/activating device/spinning blue circle/live view ended/reconnect. I see many people complaining about this issue and it seems nothing has been done to fix this. System health is all green per app.

  • St_Jamez841 Jaime (@St_Jamez841) reported

    @ring hi. My ring app keeps closing when I try to view live video from my spot light camera. Can someone please help?

  • pizzaboy314 Bryan Spahr (@pizzaboy314) reported

    @ring I have a 2020 Ring Video Doorbell that's hardwired and still somehow got down to 3% battery with no warning. It doesn't charge when I plug in usb...does it have to be disconnected from doorbell wires in order to charge? Very disappointed.

  • ILfabianoCapri Fabiano Mauro (@ILfabianoCapri) reported

    @ring gosh what’s the problem now with your network?! The float camera it’s not recording anymore and the lights is not turning on anymore... no more motion capture... the doorbell is not ringing!!! Seriously it’s too much!!!

  • aussiegriff Andrew Griffith (@aussiegriff) reported

    @MathesonStep @ring Would it help if I asked (again) too @Ring? Have no issue paying the subscription to enable this. Many want to pull your feed into a home NVR to associate events etc. It just seems like a great PR move for existing customers. You know you’ll lose us when someone else does it.

  • hopalongskiier Mike b (@hopalongskiier) reported

    Be a homeowner they said, it'll be fun they said....stuff always goes wrong in the middle of the night.... our @ring water detector kept our little flood from being a bgger problem #waterheater #waterdetected

  • KarenHarlaw Karen (@KarenHarlaw) reported

    Got a @ring doorbell and fitted it a few weeks ago. Have it all sorted and notification set up on phone - whole reason for getting it was to get notifications on phone rather than a doorbell in house which dogs go f-ing MENTAL at. 2 weeks down the line, the smart dog had figured

  • Boy_Lenze Boy 💙 (@Boy_Lenze) reported

    @ring Did not know of that one. Live View does work, but checking the video of something that just happened or happened 15 min ago was stuk. Now they are working. I guess some server issue.

  • IHeartPaulRudd Joy McGee 😷 (@IHeartPaulRudd) reported

    @ring I couldn’t get into my account. Reset password. Asking for verification code but it won’t send me one. Instead asking me to go to Control Center from dropdown menu. All I see are Ring products. I need help logging in. Why is this so difficult?

  • JonCorrigan9 Jon Corrigan (@JonCorrigan9) reported

    Anyone considering a @ring doorbell and protection plan should reconsider. Lousy product, terrible customer service. Stuck with the hardware unfortunately, but this garbage company won’t get another dollar from me.

  • MShellyConner Dr. M Shelly Conner ♐🏳️‍🌈 (@MShellyConner) reported

    If companies like @ring subcontract installation with companies like @OnTechServices who is responsible for recompense for poor customer service? I prepaid with Ontech and NO tech showed up. Had to call them 3 times and they could offer nothing for the inconvenience.

  • bald_jim JK (@bald_jim) reported

    @ring Thanks and that is the problem.......the phone support is outsourced and hard to understand so chatting is better....which is the way it was when I first bought Ring a year ago....you all have made it much worse with no chat troubleshooting.

  • FranNamStyle FJG (@FranNamStyle) reported

    @ring my doorbell won't charge. Its at 19% has been plugged into wall charger for 3 days no change. Occasionally white solid light. No blue charging light. I have tried reset the WiFi but will not now reinstall. Help please.

  • DannyCosmos5 Danny (@DannyCosmos5) reported

    @ring why does my “rich notification” from my doorbell repeat 4 times on my Apple Watch? This happens every time there is motion at my front door. Please help.

  • JoAnnDwyer5 Jo-Ann Dwyer Wear a Mask! (@JoAnnDwyer5) reported

    @ColMorrisDavis @ring Second the fire problem. Not me, a friend of a friend, please check with consumer protection. & note some neighborhoods are being hooked up with the local police department. I live in apt, otherwise a dog of any size. Chihuahuas are particularly vicious animals.

  • djmikeymike631 Michael Smith (@djmikeymike631) reported

    @ring Love how your ring keeps going down and unable to see my cameras. Well protected i feel guess I’ll be switching to a camera system and not buying more ring cameras

  • AndrewTuffnell Andrew Tuffnell (@AndrewTuffnell) reported

    @ring Very disappointed with your customer support! My order wasn’t delivered to me by DPD and now I am being told you won’t honour my original order! Terrible service so close to Christmas!