Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (35%)
• Online Features (24%)
• Errors (13%)
• Sign in (10%)
• Website Down (10%)
• App Crashing (8%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Chicago	Sign in	4 days ago
Wake Forest	Device Failure	6 days ago
Calgary	Online Features	10 days ago
New York City	Website Down	10 days ago
Richardson	Online Features	10 days ago
Savannah	Device Failure	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  👽 (@nsc126) reported 7 minutes ago

  @ring I’m trying to get an update on a pre-order placed in Jan for a KIDDE Smart Smoke & Carbon Monoxide Alarm that was supposed to ship 2/25. I’ve called in and tried the chat option and am getting nowhere. Can you please help? This was not cheap! I’d like the order shipped.

• 
  Renee Brown (@naybrown86) reported 12 minutes ago

  @ring As a security business is really weird that I cannot reconnect my cameras to wifi when I am not home. Thats when I most care my cameras are online. To fix I have to share my login information with a friend willing to go to my house. Awful security design.

• 
  Scotty J (@Its34Again) reported 18 minutes ago

  The latest iOS 26.5 beta has broken the @ring widgets You can still add widgets but half the cams are missing and won’t let you add them to the widget. @ring_uk

• 
  ITDUDE F.E.L.L.A (@The_Real_ITDUDE) reported 22 minutes ago

  @esx1422 @NETGEAR @ring Nah, it's been going on for ages. Check the reddit thread. I linked. It's a false positive, but no one is bothered enough to fix it.

• 
  Dennis (@dennusb) reported 23 minutes ago

  @ring Hi there. I lost the USB cable to charge my Ring Alarm Keypad. Is this something you can help with?

• 
  Andrew Fisher (@AndrewPhisher) reported 25 minutes ago

  @ring Why is it that out of ALL of the devices in my house, the Ring is the only thing that just doesn’t reconnect if there is an outage and there is no way to reboot the device without being right next to it… what is the point of it being remotely accessible then?!!

• 
  d madsen (@davidma77507034) reported 27 minutes ago

  @tesleen2025 @YNB @ring That response is total BS YVETTE. Listen, do not generalize about any ethnic group. It’s wrong. Hey Tracie, I like Yvette that’s why I was following her but anymore in this country I don’t take garbage that’s obvious garbage from ANYONE. Even if I follow them.

• 
  Scotty J (@Its34Again) reported 36 minutes ago

  Day 15 of asking .@ring to address the iOS widget issue and despite all the promises NOTHING has been done. They just don’t care, do they!

• 
  Mr. Brooks 🇺🇸 (@brookspw) reported 37 minutes ago

  @ring We installed and paid for a doorbell for my mother in law. She passed away 3 years ago. We kept it in the house until it was sold last year. She is gone. The house is gone. The doorbell is gone. We have tried over and over to stop the recurring charge but you won’t help us. We can’t get an email on her account that no longer exists. How can you help me?

• 
  DANA Camp-Farber (@DMCF70) reported 38 minutes ago

  @roslynholcomb @YNB @ring It is so crazy! People feel free to steal. My sister’s landlord feels that it is okay to go into her apartment anytime that she wishes when my sister is NOT THERE and TAKE ****. People are nuts!

• 
  RiderWriter (@RiderWriterSW) reported 38 minutes ago

  @ring is absolutely worthless. Worst apps, no ability to contact a human. #fail

• 
  Peggy Spoutible.com/peggy0242 (@peggy0242) reported 38 minutes ago

  @davidma77507034 @YNB @ring Why are you such an overly sensitive PAB? If someone posts something you don't like, just keep scrolling...nobody owes you any kind of 'help' so stop trying to police a Black Woman's timeline.

• 
  JJ (@jjflys) reported 39 minutes ago

  My @ring Floodlight Camera Pro that is less than six months old went dead on 3/8, and after two contacts with your customer service I still do not know when the replacement will come. Terrible service so far

• 
  Ned Schneebly (@SeanHodgdon) reported 40 minutes ago

  .@Ring has the worst 2FA I've ever seen

• 
  Davey Allen (@DaveyAllen54264) reported 49 minutes ago

  @ring I have called and asked well within six months. Then I promised that they were sending something out to me. Hoping it would help. That never showed up. What ever that was. I stopped my cloud because the cameras didn’t work all the time

• 
  Jerry Chacon 'blue check mark' (@chaconkie) reported 51 minutes ago

  @ring @USPS @USPS it's called "mail delivery" not "mail come pick me uppy", right? Also, now are you seeing why people use FedEx, ups, etc, instead of your ancient asses? Way to ******* over 🖕🤬🖕

• 
  Sean (@kirkmansox4life) reported 51 minutes ago

  @ring I contacted care prior to the renewal to attempt to have my plan upgrade to this plan prior too my renewal but was told this wasn’t possible and was assured that it would happen automatically on my renewal date. Can you help get my on the other plan?

• 
  Jesse Pinkman 🇺🇦✡️ (@SaulGoodmanEsq_) reported 52 minutes ago

  @ring I’d return the garbage but of course it’s past the return window. I never thought such a basic setting would be out of reach of these people. Great business decision, it sure pays to make your customers furious. I’d buy an Asian hornet sting to my bits before I’d buy ring again.

• 
  Pet Active Ltd (@Pet_Active) reported 52 minutes ago

  I’m so impressed with @ring customer service. My doorbell is a couple of years old and stopped working on the weekend. Never had a problem with it. @ring sent me a new doorbell to replace the old one. What amazing service. Thank you!!!

• 
  Scotty J (@Its34Again) reported 54 minutes ago

  Day 31 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. YEP! That’s ONE WHOLE MONTH!! They literally don’t care about customers, do they!?

• 
  This is Carl🏳️‍🌈😺🏴󠁧󠁢󠁷󠁬󠁳󠁿🍕 (@Carl_E88) reported 55 minutes ago from Cathays, Wales

  @ring my chime pro 2 has been flashing green/blue for over two hours now. I’ve tried turning it off and on again, holding button down for 15 seconds. No joy can you help?

• 
  Gbrook (@gbrook37) reported 58 minutes ago

  @ring do not use ring they do not protect as got broken into & when footage was looked at then said they had a system failure

• 
  Zygi (@ZygiBajor) reported 58 minutes ago

  Is anyone else’s @ring app not working in the UK? Keeps saying there’s no connection available

• 
  Mark Fisher (@fisher1021) reported 59 minutes ago

  @ring so upset with your terrible camera/doorbell im about to go all wyze

• 
  Rebecca North (@samjohnsonqqq) reported 1 hour ago

  @ring Wow! Your customer service has gotten terrible. I’ve had your cameras since the beginning. Spent 30 minutes on the phone with no help. Can’t add a user to a new camera. Software is broken!!!!

• 
  Demetrius📸 (@meechie2_) reported 1 hour ago

  @ring can send me notifications of every car driving down the street but miss someone stealing my damn package from my front door. **** so annoying

• 
  Lisa Wegley (@ohiowegs) reported 1 hour ago

  @ring @WBARRETT LOL! Sounds like my mindset when I "file" junkmail in the trash can... Not buying Ring anytime soon with this kind of customer service.

• 
  sonykay (@sonykay) reported 1 hour ago

  @ring customer service is probably the worst I’ve ever encountered. When he couldn’t solve my issue, he put me on hold without telling me and has yet to return…20 minutes later, I’m still waiting

• 
  Scotty J (@Its34Again) reported 1 hour ago

  Day 21 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?

• 
  Kiritoishere (@NanashiGodslyr) reported 1 hour ago

  @ring so you know you lost a customer more than once when your team couldn't clearly explain to me or my mother the problem with our system