Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (67%)
- Online Features (17%)
- App Crashing (8%)
- Errors (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Device Failure | 2 days ago |
 Port Orchard
|
Online Features | 24 days ago |
|
Morecambe
|
Device Failure | 2 months ago |
|
Greeley
|
Errors | 2 months ago |
|
London
|
Device Failure | 2 months ago |
|
Manchester
|
Device Failure | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Mands 🌷🌺🌻🌼🏴 (@skipper68uk) reported@ring doorbell is shite, very bad lag upto 3 minutes by then i have seen someone at door and answered it before it alerts me ! time to bin it
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Rob Wilkens (@Rob_D_Wilkens) reported@ring Okay - There was a lot going on yesterday and I was frustrated - I apologize for my reaciton - however, I resolved the issue by setting up a VPN. Without the VPN (using AT&T's wireless home internet service) it was failing,. Solved.
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DonutOfDoom (@AnusOfDoom) reported@ScooterMcNeice 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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Yolanda Olivia Byrd (@YolandaNYCDiva) reportedMost times I attempt to view my @ring Safety Cameras I get error messages cause the robbery rings that Friended me are viewing & ILLEGALLY INVADING MY PRIVACY Even with Small Children in PLAIN VIEW being Normal. YES These are SUPER SUPER UNDERGROUND CREEPS & PREDATORS. Read dockets Complaints & Proof in Union County NJ
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🇺🇸♥️⚾️Rick M Allison⚾️♥️🇺🇸 (@RickMAllison) reportedHey @ring You sent me a partially fulfilled order. There is nowhere to find the order that was not sent. The tracking number listed is for only the partial order received. There is no tracking number for the items that were not sent. I tried chat and they gave me a number to call. All that did was loop back to the website showing my order, but THERE IS NO TRACKING NUMBER FOR THE ITEMS THAT YOU DID NOT SEND. FIX THIS! IT IS RIDICULOUS THAT YOU DO NOT HAVE A TRACKING NUMBER FOR THE ITEMS THAT HAVE NOT BEEN SENT. Pending status does not cut it. Never ordering again unless you fix this.
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Dr. Kevin O'Mara (@achskomara) reported@ring help!
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Kristy Moore (@KristyM03508044) reported@ring is there a way to speak to a human? I need help!
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Scotty J (@Its34Again) reportedDay 22 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?
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Jeremiah (@TotalRecall9) reported@amazon @ring I'd say it's staged because.. 1) It's not hot as hell. 2) He's not rushing around on an overburdened route. 3) He has time enough to fix the flag but not a couple of seconds to walk on the sidewalk? Amazon posts this, but they treat their delivery drivers like expendable crap!
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Dave (@djt81) reported@ring Don't want to advertise this but my doorbell doesn't pick up anything at all despite tinkering with the settings and several reboots it just doesn't register any movement at all, it's close to the wifi router so that's not the issue
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Alexi atherton (@Alexi2088) reported@ring Thanks for the reply. The issue isn’t a lack of information, it’s that I’ve already spoken to advisers on three separate occasions and each call was terminated before my issue was resolved. I’ll send a DM, but this really shouldn’t have taken a public complaint to get assistance.
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DonutOfDoom (@AnusOfDoom) reported@joegarra61 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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Eddy (@eddy_3y4) reported@sabucci_84 @ring @ring im experiencing the same as Sabrina mentioned, I cannot see the snapshot between activities. Do you have any update about this issue?
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I find dotards! (@monkeybutte62) reported@DisrespectedThe We need to ban ALL Ring cameras! Destroy Ring cameras and be a patriot! Down with @ring
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Dan Johnson (@DanJohnsonAB) reported@ring was a mistake. It demands a signin and password constantly and doesn't n recognize me, and when I ask for help, I can only get no-reply, notifications.ring.
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Wildwitch 🧙♀️ (@wild_witchy_) reportedYou see the worst and the best of human beings when you have a @Ring camera at your front window. I watched a woman kick a piece of trash into our front yard. 3 minutes later I watch a couple pick it up and clean it up.
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DUBS (@KeithMugser70) reported@ring I have 5 ring cameras around my house 4 of them saying off line ???? Never had any trouble for about 3yrs , they each went off line a few days apart ?
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@flops (@imyerf) reported@devinbgoble @HowardL3 @ring Gotta earn that ****
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ITDUDE F.E.L.L.A (@The_Real_ITDUDE) reported@esx1422 @NETGEAR @ring Nah, it's been going on for ages. Check the reddit thread. I linked. It's a false positive, but no one is bothered enough to fix it.
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Maze (@MAZEHUD) reported@ring THE VIDEO DOORBELL DEVICE IS UNRELIABLE, regularly missing recordings and going offline. Despite paying for Ring Protect Solo subscription, weeks of troubleshooting & contact with support have failed to resolve the issue. Ring also makes it difficult to escalate complaints!
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Lee Cordrey (@Leeroy64Cordrey) reported@ring you devices are terrible, how can something that has worked for so long be so difficult to reconnect. All of my stuff works and these devices will not connect and when they do they randomly disconnect. The reconnection method is a joke
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𝘊𝘢𝘳𝘳𝘪𝘦 🪬 (@aka_carrie) reported@hayes_wayne @ring I’m having this issue as well, it’s only started within the last 3 days, and I can see on here that other people have reported the same.
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DonutOfDoom (@AnusOfDoom) reported@AFLcomau 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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Alexi atherton (@Alexi2088) reported@ring Three calls. Three different advisers. Around 25 minutes on each call. Three terminated calls before my issue was resolved. That’s over an hour of my time wasted with nothing to show for it. Easily some of the worst customer service I’ve ever experienced.
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C™🇺🇸🇵🇭 (@citizen_ian) reported@ring you guys have the worst customer service in the world. The lens cover that’s supposed to protect the lens fell off, which isn't supposed to happen, and therefore makes the camera defective. And the best you can do is give me a 35% discount for me to spend $ to replace something I didn't break. Do better.
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I find dotards! (@monkeybutte62) reported@DesireeAmerica4 It's for determining traffic usage for road maintenance planning you fking retards. They use to use a pneumatic hose to count the traffic, now it's more precise. In the 70's we would blow in the hose to run the count up. Y'all just keep slapping your @ring cameras on your doors!
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Sabrina Bucci (@sabucci_84) reported@rominiti @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
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Dan Spack (@DanieltheLion1) reported@ring I was able to figure out the meaning of the signal strength. What’s still bothering me is why the signal strength on my Spotlight camera is still showing as Poor when I installed a WiFi modem extender close to the device.
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Herb LeGrand (@herb_legrand) reportedWhy is it with the setup of the Ring app, there is no option for the District of Columbia in the drop down for states? Yes DC is not a state but having to select Maryland isn't correct either. @ring
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DonutOfDoom (@AnusOfDoom) reported@DailyMail I caught my neighbour on @ring doing a girthy **** on our doorstep & when I confronted her about it she told me they were warm biscuits we could all eat! Same, same but different!