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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (31%)
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Online Features (19%)
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App Crashing (16%)
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Errors (16%)
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Website Down (11%)
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Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Everett |
Device Failure | |
| Colorado Springs |
Online Features | |
| Bend |
Device Failure | |
| New York City |
Device Failure | |
| Bath |
Online Features | |
| Los Angeles |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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The Hook Up
(@TheHookUp1) reported
@devnetninja @ring I was actually laughing at the fact that I didn’t need to move any of my 12 personal cameras, I put up these 10 and I still have a whole storage bin full that wont close… I think I have a problem.
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Graeme
(@bigbrennan1) reported
@SaltedOnion @ring I'm disgusted by the non help I'm getting of ring,one of their managers was also laughing at us on the phone today about a complaint that has now been going on for over a month and have spent about 3 hours on the phone to them, still no further forward
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Louise
(@Louise63544316) reported
@ring Annoying it came back online after 1hr and 30mins and now today again flashing blue not connecting switched off and the plug and back on and nothing no lights!! The internet is working perfectly fine everything else connected what's the problem with this service that I am paying
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It’s Me - Scuba Steve
(@Me_Scuba_Steve) reported
@ring It’s the same as the issue from the weekend. That you looked at then. And that I ended up resolving then. That I’ve resolved in the same way now. Very poor!
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Beverley Kent
(@lensdaughter) reported
@ring once again ring doorbell is offline WiFi rebooted new battery fitted help please
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Kevenents
(@Kevenents) reported
@ring Too bad I can’t use my $1,500 equipment because I have to choose between phone and home protection. “Due to the technical issues that #VPNs can cause, and to maintain reliable performance and a seamless experience for our customers, we no longer support the use of VPNs.” #ring
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JoefromArizona
(@Picardalpha2CLR) reported
@ring Hello I need some help folks, I have called Ring since March to get a Peephole Camera Warranty Replacement, & I get the runaround, its out of stock, I have been made a priority, but it's over two months later and nothing I called today, still nothing. I may have to cancel soon
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jean's sands
(@jeans_sands) reported
Hullo .@ring! Let's add you to the list of companies that signs people up for services, takes an email and does not verify it?? You are a security company? I already have a bank that sends me a person's info everytime they sign in or make or receive a transfer. Unbelievable!
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Geek_News
(@Geek_News) reported
Need to reset a used @ring chime..the person said they tried factory reset but no luck. I'm assuming user error #Ringchime
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Kevenents
(@Kevenents) reported
@ring Too bad I can’t use my $1,500 equipment because I have to choose between phone and home protection. “Due to the technical issues that VPNs can cause, and to maintain reliable performance and a seamless experience for our customers, we no longer support the use of VPNs.”
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Salted Onion
(@SaltedOnion) reported
@ring your website is atrocious and your "help" isn't help at all.
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The Hook Up
(@TheHookUp1) reported
@automated_hous @ring Yes. I feel like this might be the worst looking install I’ve ever done. I normally make a point to put them in nice rows, this method makes me look 10x as crazy.
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Chamizo
(@Chamizo81623875) reported
@ring hey there, I'm owned a ring-bell camera, my subscription finish and I wasn't aware that my old credit card was expired, I renew my order whit a new card and can't put ring back to work, I did follow all the instructions and is impossible to put back I need some help.
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Ralph Kent
(@rktecture) reported
@ring Hi. My parents moved into a new home in February 2022. Contacted Ring about transferring the video doorbell to them as the previous owner wasn't replying. Acknowledgement but nothing since. Ended up having to buy a new video door bell this week. Really poor service.
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Salvatore
(@smelilli3) reported
**** you @ring you ruined ding **** ditching
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CrimeToBurn
(@CrimeToBurn) reported
So we have over $1,000 of @ring devices but our 2 year old hardwired doorbell battery isn’t holding a charge anymore. We’ve worked with customer support to try to fix and they’ve only offered us a pretty lame discount on a new one. Anyone have a doorbell cam they love?
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wayne
(@wayne2274) reported
@ring @Ring that’s great mine won’t connect and I’ve turned off my Wi-Fi restarted it and trouble shooted for two hours I’m thinking about switching to another brand.
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Screen Rundown
(@ScreenRundown) reported
About to replace every @Ring camera in the house! Trying to login on a new phone and the ridiculously implemented 2FA is stopping me from accessing the app. I get wanting security but the hoops of trying to login to a previously used device to generate a code is STUPID! #Fail
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kim lockyer
(@kimlockyer2) reported
@ring my ring doorbell keeps going offline, we only have it a few months and it worked fine up until a few weeks ago and now it keeps going offline, I’ve rebooted it but no difference
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Kevenents
(@Kevenents) reported
@ring Too bad I can’t use my $1,500 equipment because I have to choose between phone and home protection. “Due to the technical issues that VPNs can cause, and to maintain reliable performance and a seamless experience for our customers, we no longer support the use of VPNs.”
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Megan McGrath
(@meg_mcgrath) reported
from
Los Angeles, California
Dear home security twatter-ers, @SimpliSafe or @ring? Why? Help! 🙏🏻
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David ✪
(@mrowiin) reported
I mean if you’ve to let the customer start typing Linux commands then…psst! I have been reaching @ring @AmazonHelp severally and they don’t seem to know the issue with my Ring account neither resolve it.
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Rèmy Rombaux
(@rumbackagain) reported
Do people actually buy **** from door to door sales people? Coming to my door at 9:23 pm?!? **** off @VivintHome. Sticking with @ring for life now.
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Geek_News
(@Geek_News) reported
@ring Thanks guys I figured it sounds like it isn't resetting properly..again user error. Appreciate the quick response #Geeklove
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Tommy
(@tomjetfan) reported
@ring another ring product that doesn’t work like it supposed to. It’s important to keep a customer happy but not with service reps that don’t know how to correct a problem. Unacceptable!
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Aimee C
(@Mynameisaims) reported
@childishnava @ring It finally stopped. Got about 200 of them. Customer support was of no help.
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☯ SweeT T ☯
(@Infamous_T21) reported
@smthomson67 @ring It’s been down all day
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It’s Me - Scuba Steve
(@Me_Scuba_Steve) reported
This @ring doorbell is getting beyond a joke now. Offline for the 3rd time this last week!
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Kevenents
(@Kevenents) reported
@ring Too bad I can’t use my $1,500 equipment because I have to choose between phone and home protection. “Due to the technical issues that VPNs can cause, and to maintain reliable performance and a seamless experience for our customers, we no longer support the use of VPNs.”
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MurrayDillon
(@MurrayDillon) reported
@RaeCrothers @ring That’s pretty odd. You need to test your WiFi speed rather than the ISP speed as there is definitely an issue with the 2.4Ghz signal.