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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (26%)
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Online Features (23%)
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App Crashing (17%)
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Errors (14%)
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Website Down (11%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Online Features | ||
| Errors | ||
| Device Failure | ||
| Errors | ||
| Device Failure | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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The Hookin Mad Hatter
(@HookinMad) reported
@ring we are a new customer and we are in the process of setting things up but my partner and i can not set up our accounts! We have tried through the app and online 😩 is the system down?
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jee.112
(@jvp_van) reported
@ring SLOW LOADING TIMES SLOW ******* ****. WHEN OPENING CAMERA PEOPLE ARE LOOOONG GONE.
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C Miller NYC
(@catmillernyc) reported
@rebeccawhite87 @ring if system wont let you connect to wifi - system wont let you proceed. Have to wait until they fix.
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Craig ⚓
(@SingleCruiser) reported
@HookinMad @ring I’ve been a customer for about a year and it went down again about 2hrs ago so it’s not you it’s their service that’s down.
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Yujaina Rizo 🐬
(@YujainaRizo) reported
@MisterInspecto1 @ring I hope its not a "hacker" issue.
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Tralousta
(@tra1ousta) reported
@ring hi I can't connect to my bell; error cannot authorize. Have reset bell and router still not working. Any advice pls?
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Rochelle Green Lopez 🌻
(@RO2108) reported
@ring FINALLY a post. Any estimated time for a fix?
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Li_M 💙
(@Weesa2017) reported
@ring hello, app doesn't load only blue circle all the time. Is there a fault you can fix. Thks
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JM
(@BigCritic) reported
from
High Point, North Carolina
@ring Is the app working? I keep getting an error that users can’t be loaded and I desperately need to add a user.
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كوليت
(@mcintoshc16) reported
@ring It says my verification is wrong when it isn’t and can’t verify!! Is this also part of the problem
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Mister Inspector
(@MisterInspecto1) reported
@YujainaRizo @ring Yeah same here mine is off and on constantly, keeps saying location problem the getting spinning circle.
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M0lly12345
(@M0lly12345) reported
@ring Fix it ASAP! You guys have been having so many issues lately!
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Johan van Broekhoven
(@JohanBroekhoven) reported
@rebeccawhite87 @ring Correct. Have the same problem
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كوليت
(@mcintoshc16) reported
@JohanBroekhoven @ring It’s a complete joke! You reply on it for security and they let us down! I haven’t even had it a week yet!
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💿
(@Sollblu) reported
@ring fix your app now. no live view and i can’t login.
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Sinéad Walker
(@Neadywalker) reported
@ring seriously frustrating App .. down again... thought it was me ... so I uninstalled the app .. powered off my phone.. reinstalled ...and now it won't let me log in ... I have 2 ring devices ... one for my home and one on my elderly father's home and I am panicking
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Yujaina Rizo 🐬
(@YujainaRizo) reported
@SiteGeekFR @ring I hope its not a "hacker" issue.
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Ryan O'Donnell
(@iamryanodonnell) reported
Once again, @ring has gone down. As something that we rely on for home security, the Ring Doorbell and Indoor Security Cameras are completely useless. Don’t buy a @ring device.
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كوليت
(@mcintoshc16) reported
@iamryanodonnell @ring I’m having the same issue. It says my verification is wrong when it isn’t and can’t verify!!
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Richard
(@mindog69) reported
@ring Neither the app nor is online allowing logins dependably atm. "Login is temporarily unavailable."
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💿
(@Sollblu) reported
@ring fix your app now. everything is unavailable or an error wtf.
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Johan van Broekhoven
(@JohanBroekhoven) reported
@mcintoshc16 @ring I have the same issue
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🦄Sarai🦄 💙🏳️🌈☮️
(@g33kgurli) reported
@ring Is ring completely down? app nor desktop web actually work this morning.
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Ross Burtenshaw
(@Mrlex76) reported
@ring Hi is there an issue in the UK? tried uninstalling app, reinstalling, will not let me login, tried changing password also but sends nothing through. Not filling me with confidence as recently had an incident and had to add more cameras.
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disco biscuit
(@discobiscuit98) reported
@RobertH95122917 @ring Same here seems it’s a work wide problem
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James Hebner
(@TheJamesHebner) reported
Was resistant about getting a @ring device because you have to pay for a service to view the activity at your door, now I'm regret caving as the service I pay for is down (with no real ETA on service restoration) and I can't view the activity at my door. Way to suck @ring
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Poo
(@poonamsharma00) reported
@ring please advise why my #RingDoorbell is not working? It states no location can be found My location status on my phone is on Thank you very much
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Karen
(@kazzy2069) reported
@ring How long will this be down, any idea?
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thebigfella
(@lancthetank) reported
@ring more problems with my cameras it seems to be a constant problem with your system and I really can’t see how you can keep charging people for a system that is so hit and miss #iwantmymoneyback
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FJPT
(@FuryJPT) reported
@ring having issues with server connectivity today...