Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (78%)
• Online Features (11%)
• Errors (11%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Addlestone	Device Failure	2 days ago
Newham	Device Failure	23 days ago
Port Orchard	Online Features	2 months ago
Morecambe	Device Failure	2 months ago
Greeley	Errors	3 months ago
London	Device Failure	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louis (@LouisFerreira) reported 8 minutes ago

  @therealDeFlock @ring @HomeDepot wtf is that…

• 
  nun u (@DeanAbraham8) reported 9 minutes ago

  @amazon @ring HOLY **** AN AMAZON DRIVER DELIVERING A BOX! thought u guys dumped them all off at the USPS to do. i mean u dump off how much at the po to do for u—- 80% of ur pick n choose heavy bs while u deliver the small. f u guys u would b jobless without the po.

• 
  Ansky (@runanskyrun) reported 9 minutes ago

  @ring I have a strong connection, but one camera is frequently going offline

• 
  D (@thrillingd) reported 12 minutes ago

  @end3of6days9 @ring Recently alerted me of a missing small dog, then pops up a recent clip of me in my backyard with my dog saying this could be the missing dog… not cool at all and I did not sign up for AI learning with my own cameras. How do I disable this ****?

• 
  Rob Wilkens (@Rob_D_Wilkens) reported 14 minutes ago

  @ring Okay - There was a lot going on yesterday and I was frustrated - I apologize for my reaciton - however, I resolved the issue by setting up a VPN. Without the VPN (using AT&T's wireless home internet service) it was failing,. Solved.

• 
  Daniel Ricker (@RickerDaniel19) reported 16 minutes ago

  @ring you have too many options for cameras. The app says newest or 2nd gen or newest model. Make the numbers more clear or help differentiate your products. Trying to choose and it’s way too complicated.

• 
  Amy Louise (@amylawther1989) reported 18 minutes ago

  @ring Electrician did this it’s still not working

• 
  Clayton Knight (@mrcajunjoker) reported 20 minutes ago

  Hey @ring so I replaced a floodlight cam and added another. I have them shared with my gf but the new cameras aren’t showing up on her phone. Her email is under shared access for both cams. Is there an easy fix for this? Or do I delete her access and add it back?

• 
  Shane Marshall (@semarshall2007) reported 21 minutes ago

  Piece of **** @ring can’t event ******* record any ******* thing worth using unless it’s for there ******* use.

• 
  Mental Midget 🤯🧘‍♂️ (@mentalmidgat) reported 23 minutes ago

  @ring Bull ****!!! You think anyone believes anything you lying Zionist Jew ***** says.. you partnered with Flock and flock shares all data with a Palantir.

• 
  @flops (@imyerf) reported 23 minutes ago

  @devinbgoble @HowardL3 @ring Gotta earn that ****

• 
  26thAccount (@FirstNameTX) reported 28 minutes ago

  @Sriniva41473307 @amazon @ring **** you shitskin

• 
  Ruth Hall (@RuthHal84018141) reported 28 minutes ago

  @ring fix your Neighbors App! We are tired of people sending messages at 2am about their internet not working. It's not a Safety concern, and there's no way to report people who do that. They treat it as a chat feature.

• 
  Alexi atherton (@Alexi2088) reported 30 minutes ago

  @ring Three calls. Three different advisers. Around 25 minutes on each call. Three terminated calls before my issue was resolved. That’s over an hour of my time wasted with nothing to show for it. Easily some of the worst customer service I’ve ever experienced.

• 
  FACELESS SHEIN INFLUENCER (@sheininfluencer) reported 31 minutes ago

  @ring TERRIBLE SERVICE, SEND MY ORDER!!!

• 
  Lee Cordrey (@Leeroy64Cordrey) reported 32 minutes ago

  @ring you devices are terrible, how can something that has worked for so long be so difficult to reconnect. All of my stuff works and these devices will not connect and when they do they randomly disconnect. The reconnection method is a joke

• 
  ***** Joel Bryan (@willy_j_b) reported 32 minutes ago

  **Me unloading groceries** @ring camera: someone’s here @ring camera: HEY MAN, someone’s here @ring camera: OMG SOMEONE IS BREAKING IN WTF ARE YOU DOING

• 
  🇺🇸speppers69🇺🇸 (@speppers69) reported 33 minutes ago

  @ring "Neighbors" disappeared in app. Not just my phone. All family members and additional devices having same issue.

• 
  👀 🇺🇸 Casual Observer (@classicdawn) reported 38 minutes ago

  @ring And you're another example of why AI canNOT replace us. The support bot ends the convo without any resolution! Your customer service is the WORST!

• 
  DonutOfDoom (@AnusOfDoom) reported 39 minutes ago

  @DailyMail I caught my neighbour on @ring doing a girthy **** on our doorstep & when I confronted her about it she told me they were warm biscuits we could all eat! Same, same but different!

• 
  Scooter Ames (@scooter_ames) reported 44 minutes ago

  @ring #Ring customer support is the absolute uckfing WORST!

• 
  GOPmom (@lisadolgos) reported 44 minutes ago

  @ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.

• 
  littlest.mrs (@littlestmrs) reported 46 minutes ago

  Wtf is even the point of a @ring camera if it doesn’t even capture ******** stealing packages off the porch?! I swear it records us coming and going, the mailman, package deliveries… but never sketchy *** people or thieves. Hope whoever jacked my medication this morning enjoys their fkn thyroid meds and NSAIDs. Jerks. 🤬

• 
  Leo (@Leonajardinho) reported 49 minutes ago

  @Jouler8 @ring Paying $200 a year just to access footage captured by hardware you already paid for is bad enough. Adding opaque corporate content moderation on top proves Ring is selling control, not security.

• 
  9-Iron (@Tblaney926) reported 50 minutes ago

  @ring I need help. It’s impossible to get a live agent. Can someone call me? I can send number.

• 
  ← Sum'n Else 🇹🇹🇯🇲 (@CreatedToBHated) reported 50 minutes ago

  I shoulda kept my old Ring doorbell... This new one ain't ****. It's been giving me issues since I got it. And @ring tryna act like they don't wanna do nothing about their defective *** device 😒

• 
  chillijoncarne (@johnspack1) reported 52 minutes ago

  @ring my chimes not working and can’t be connected to new broadband ?

• 
  Startup Academy (@vc__backed) reported 53 minutes ago

  The story of Ring and Jamie Siminoff is one of the best examples of waiting for the right moment. Jamie was able to sell Ring for $1.2 billion to Amazon, but first he had to turn down an offer from Shark Tank. "Kevin O'Leary gives me this offer, which was it just going to bankrupt the business. It was like royalties and all this stuff. Like we needed to build something bigger." - @ring Founder, @JamieSiminoff on @The_RoomPodcast

• 
  Dan Johnson (@DanJohnsonAB) reported 54 minutes ago

  @ring was a mistake. It demands a signin and password constantly and doesn't n recognize me, and when I ask for help, I can only get no-reply, notifications.ring.

• 
  MaryWV (@MaryWVwv) reported 60 minutes ago

  @amazon @ring Why? Why in trying to get help did I receive 2 people that did not understand ENGLISH!