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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Commack |
Device Failure | |
 Kingston upon Hull |
Device Failure | |
| Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features | |
| New York City |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Cece, MSc, AT 🩺🚑🔬
(@Cece_ATC) reported
Wtf, @ring, suddenly charging people to view recordings on devices they already own?!?! We’ve had ours for over four years and all of a sudden, in order to view our recordings, we have to pay a subscription fee? 🤔
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` ***** Water on ALL Platforms 🍯💛
(@toujourEB_) reported
@taydadsss @ring They gotta fix that
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Tomtom Skywalker
(@tomtomskywalke1) reported
@ring the past few weeks I have been kicked off the door bell for the family house, and my stepdad is annoyed about having to re-add me to it, am I needing to re-do my account or what? I can’t find anything online about my issue
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kingpaimon👑
(@bigciara_) reported
@GabeNiles @ring In 2008 I was coming down the steps in Alaska.... ***** **** was some Christmas vacation type bullshit how my legs flew
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Susan Case
(@Su7ieK8) reported
@dpd_uk @drmartens - DM peeps, please stop using #dpd_uk they're TERRIBLE, they lie too!! Still waiting for my delivery after they 'missed me' earlier..thank god for @ring ...shows me they've not been anywhere near my address this morning.
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kbw
(@Wick_Dawg) reported
@ring need help - The ring app dashboard screenshots are not updating - When I open my app it shows activity from 8:00 a.m. This morning I have snapshots enabled. I have deleted the app, reinstalled, reset my phone and modem. nothing any idea why the dashboard is not updating?
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UncleDuck
(@UncleDuck28) reported
@ring Thank you. We spoke to Ring and they are working on a fix for this critical issue.
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Lisa D. Lipscomb RTR4LIFE🐘❤️🏈
(@Lipsle2) reported
Thank God for my @ring Folks watch how FEDEX Delivery .deliver your packages. I just caught my person throwing my package on my front porch, then has the nerve to take a picture after it landed on the bottom stair AWFUL 😞 I pray it is not broken. @FedEx
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Harvey
(@hm55woo) reported
@ring I need help ASAP. I’ve just ordered a ring alarm but sent it to the wrong address. Uk helplines are now closed. Help!!
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Ryan Nesset
(@Ryan_Nesset) reported
@ring is there an option to change the notification sound? My dog has figured it out and every time it goes off she goes crazy. As if someone rang the doorbell but it’s just a notification. Please help
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bigmonu
(@bigmonu) reported
Anyone else get 2 notifications in a row for motion? Annoying. How do you fix it? @ring #ring #ringdoorbell
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Scott Frost
(@scottfrostt) reported
@ring This is a terrible experience btw
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Josh
(@cubbiezfan80) reported
@ring I'm thankful for products that work. Unlike the @ring that constantly falls offline
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Shant🦢
(@Petty_AnnDavis) reported
The worst $189 I’ve ever spent was easily on my @ring doorbell camera. There’s just way to many issues with it 1.5/5 stars for me
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Big Ern
(@serbio666) reported
@ring **** of with your bullshit dingdong on your ads. Dogs going mad.
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Glen Helen
(@ScratchyMr) reported
@ring A terrible one
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Jason Stirling
(@NahMynesCLaRnCe) reported
@ring If this guy would’ve needed the fire department, could you have sent help?
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Stephanie Edwards
(@Stephanie681030) reported
@FedEx.. is the most incompetent delivery/transport service around! I’ve had 2 deliveries w/in 3 months that never made it to my house. My @ring camera shows them not at my house. Where is my items!! Customer service is no help!!
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‘Til Dawn
(@admittedlylost) reported
@WyzeCam My error code said "@ring is on sale this Holiday"
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SamK
(@k82_Sam) reported
@ring I sent you an email for assistance at the start of the month, weeks later and no response. Must admit the customer service of late has been poor.
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Charlie bubble
(@Cjrandom) reported
@ring But I know if u ring the number they don't help you. It's a common issue everyone has and u haven't fixed it
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Daniel Sinor
(@DanielSinor) reported
@ring Please fix your file naming structure for downloads to include the date and time first, then the camera name [ example = YYYYMMDD_hhmmss_CameraName.mp4 ], also please retain this naming convention for bulk downloads as well.
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Ali Z Mohammed
(@AliZMohammed1) reported
@ring does make good products but my recent experience with them has been terrible. Ring should own up their products when it’s goes bad after a few days of purchase. It might cost Ring $20-$25 to manufacture their product and they are willing to lose a loyal customer for it!
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Nick aka Ice Coffee
(@phatmandu) reported
@ring why do your spotlight cameras work until I actually need them and then they glitch out and miss an important event or freeze? I have 4 outdoor spotlight cameras. It's maddening and it happens more than it should!
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Greendale Human Being
(@Cody0r) reported
Hey @ring! I just talked with a Customer Service Rep named Aaron who helped me with my issue professionally, quickly, clearly, and I couldn't be more happy. Whatever you are doing with your CSRs its working well.
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𝐜𝐡𝐢
(@chinipanzee) reported
@UrSocialTech @ring “Happy Christmas” and boom!! Falls down hahahaha man oh man are they drunk
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IntoRowZ
(@into_row_z) reported
@ring why would you put an ad on tv with the sound of your doorbell? My dogs lose their **** every time the ad is on. Your marketing teams are idiots.
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Tim Mello
(@TheRealTimMello) reported
@ring is the biggest piece of ****. Why do I still have 3 cameras??
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Rae
(@rellierae) reported
@edenbruv @ring My bad
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Max Enko
(@enkolab) reported
I would not recommend @ring to a friend. Awful out of the box busted garbage.