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Ring

Ring down? Current status and problems

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 30% Device Failure (30%)
  • 26% Online Features (26%)
  • 14% Errors (14%)
  • 11% App Crashing (11%)
  • 10% Website Down (10%)
  • 9% Sign in (9%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
New York City Online Features 9 hours ago
Lancaster Device Failure 2 days ago
Ronkonkoma Device Failure 3 days ago
Shawinigan Sign in 6 days ago
Charlotte Online Features 8 days ago
Chicago Online Features 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • lancthetank
    thebigfella (@lancthetank) reported

    @jhellyer312 @ring My ring system is down and couldn’t access me cameras or door bell not good to say i pay a subscription #nothappy

  • daneshaw8
    ⒹⒶⓃⒺ (@daneshaw8) reported

    @ring can someone help me? Device online, connected to internet, internet speed is great. No live view, stuck on activating device, can’t even access device health! Help! Your phone number just cuts off! Not impressed!

  • CRezessivo
    Capitano Rezessivo (@CRezessivo) reported

    @ring no Login possible in Germany

  • jarhead724
    Ed Braemer (@jarhead724) reported

    @jhellyer312 @ring I believe this is a very large outage. No ring app, no account login, phone number does not work and chat is down. I see a lawsuit coming on.

  • bradcuewalker
    Brad Cue Walker (@bradcuewalker) reported

    @schmassidy @ring AWS is down. Not just you. :(

  • SportyMo17
    Laura Moriarty (@SportyMo17) reported

    @ring how is it that I charged my battery and now Ring doorbell wont work. Keep getting error message on App. And can't call anybody your number isn't working. I pay a yearly I would like it working.

  • _God1st
    TÜGFAD™ (@_God1st) reported

    @ring ever since I’ve updated my app I can’t sign in

  • AdzCroucher
    Adam Croucher (@AdzCroucher) reported

    @ring trying to call UK customer service and the phone number disconnects without being answered. Can't log into cam and no connection. Help please!

  • CovingtonDerek
    Derek Covington (@CovingtonDerek) reported

    @richeddy @ring I didn't even realize that AWS was down. Not good!

  • MPerilloGentile
    Mike Perillo-Gentile (@MPerilloGentile) reported

    @ring @sammaantthaa @ring can you explain why an “outage” effects local devices on local private networks? This is sketchy and raises privacy concerns. Not to mention any would-be thief now knows cameras are down across the country... not good.

  • maw4976
    MAW (@maw4976) reported

    @ring are you guys having trouble with the app? I can not log in and access my cameras

  • Providential818
    Providential818 (@Providential818) reported

    trying to set up my @ring doorbell and I find out I can't even establish an account because the site is down/not working. Is it too late to box it up and send back to @amazon ??? #ringnotworking

  • ILfabianoCapri
    Fabiano Mauro (@ILfabianoCapri) reported

    @ring I’m not able to access anymore to all cameras and ring account. I logout from the app and when I try to login the verification code is not working.

  • stuartr00207329
    stuart richardson (@stuartr00207329) reported

    @ring not sure if everyone is effected, but can’t access account, looks like it has gone down 🙈 login freezes on the verify code screen. Unable to access cameras / health check of cameras. Internet speed checked and 56 download, 24 upload, 12 ping.

  • MaraJade_2017
    Mara Jade 🇺🇸 Voted Blue 🌊 (@MaraJade_2017) reported

    @ring Looks like your service is down. Any updates?

  • JJGraham92
    Jonathan Graham (@JJGraham92) reported

    @DanHewitt_ @ring Yip. Not working.

  • ooshga
    Eric (@ooshga) reported

    @sammaantthaa @ring Same problem here too

  • CesamalS
    Magneto's Black Sister (@CesamalS) reported

    @tamitam316 @DanHewitt_ @ring Me either everyone says it can't verify or code expired wtf

  • RobeF1
    Bob F1 (@RobeF1) reported

    @ring is there a problem with ring doorbell app..For some reason my app has stopped working and will not accept the verification code. 😤

  • AndreBowens
    Andre R. Bowens (@AndreBowens) reported

    @ring ring system outage update please

  • Mtbnw
    RJ (@Mtbnw) reported

    @ring Setting up new account in App and repeatedly fails. Have turned off cellular/mobile data and still no joy. Just paid £150 for product- please help

  • gogators431
    mousa (@gogators431) reported

    @ring @sammaantthaa Yeah I just got my replacement in yesterday set up my ring and it wasn’t working this morning.. then I figured same issue deleted everything now I am screwed

  • ommeylindy
    ommeylindy (@ommeylindy) reported

    @ring ring system is down

  • fig_joel
    Joel Fig (@fig_joel) reported

    @ring is the ring still down

  • GregSargentDNet
    Greg Sargent (@GregSargentDNet) reported

    @IanCockerill2 @ring It's that way for all their numbers it seems - perhaps part of this system-wide outage...

  • J_Jr1971
    🧢⚾️IRIDEAHARLEY⚾️🧢 (@J_Jr1971) reported

    @ring is something going on with the app and the website...I can't view or login to anything

  • chriscford
    chris ford (@chriscford) reported

    Is it just me or is the entire @ring system down everywhere? Mine has gone off about 1,113,697 times in the past 5 minutes. Can't sign into the app to stop it.

  • krypticsoul
    SmeLLMyP00P (@krypticsoul) reported

    @mattstevenssja @ring Ha! I'm on the same boat. My first @ring device arrived this morning and behold..Ring outage. 😶

  • JOSEC84995526
    JOSE C (@JOSEC84995526) reported

    @ring @ring is the systems still down?

  • aidaworld
    A I D A (@aidaworld) reported

    It would be nice to record message on your helpline, instead of just putting the phone down @ring #outage #CustomerService #UK