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Ring

Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 53% Device Failure (53%)
  • 26% Online Features (26%)
  • 5% Sign in (5%)
  • 5% App Crashing (5%)
  • 5% Website Down (5%)
  • 5% Errors (5%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Port Orchard Online Features 6 days ago
Morecambe Device Failure 1 month ago
Greeley Errors 1 month ago
London Device Failure 1 month ago
Manchester Device Failure 2 months ago
Romeoville Device Failure 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • moviesplusgames
    The New Release Guy (@moviesplusgames) reported

    @ring Not trying to jump the gun but it's funny how those employees had such good access, and then my neighbors just happen to know all the blind spots in my cameras and ****. Just makes you wonder. Idk. Maybe there's some other way they can tell **** like that.

  • visionfaded22
    BetweenTheLines (@visionfaded22) reported

    @ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @AFL 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

  • Jperspectively
    J.perspectively (@Jperspectively) reported

    I cannot be the only person having all these problems with @Xfinity I swear I need to just switch over to @Ring @XfinityHome I’ve been trying to reach you for a month. My equipment is not working. Is this still your phone number 844.382.9363 ❓

  • skipper68uk
    Mands 🌷🌺🌻🌼🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@skipper68uk) reported

    @ring doorbell is shite, very bad lag upto 3 minutes by then i have seen someone at door and answered it before it alerts me ! time to bin it

  • IDDQD_VP
    King•VP (@IDDQD_VP) reported

    @ring No, if you read my email, we do not. His account is linked to his mobile phone, which is disabled. There is no way we can login. My mother purchased a new account meanwhile.

  • yaamacy
    yama 🍀💚🐯🌱🇭🇰💙🔆🤟🏻 (@yaamacy) reported

    @ring the video description worked fine during the trial period, but it doesn’t work after I subscribed the Ring Pro plan. I had already done what your online chat suggested but it’s still not working, it’s too frustrating, please advise, thanks.

  • Turbolag12
    ZerohedgeIsFakeNews (@Turbolag12) reported

    Moved @amazonalexa Echo Show to a bathroom closet where it will be used as a clock. Inability to turn off pop-up ads is unacceptable. Nonstop motion in my peripheral vision in my office. Wanted @Ring notifications, but that implementation is piss poor & the device chokes. FU AMZN

  • iamOmooba
    Omooba (@iamOmooba) reported

    Dealing with two camera companies, @ReolinkTech and @ring . While Reolink respond every 48hrs, no visible solution..Just steps that won't work Ring got on it, escalated right there and then and fix while on a call, even sent two replacement parts.

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @missmommymolly Just busted my sister birthing a girthy **** on my doorstep at 3.17am @ring can I send you footage to verify the size & perpetrator?

  • lisadolgos
    GOPmom (@lisadolgos) reported

    @ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.

  • richgjaci
    Misses microwaving fish in the office (@richgjaci) reported

    @HDCares @HomeDepot Sunnyvale CA Kifer Rd store couldn't help with @ring cameras. It was self service but I couldn't get to any of the product as it was in a cage . I even showed the staff members the product and its location in the app and still couldn't get any assistance.

  • ScarlettShaw
    Scarlett Shaw (@ScarlettShaw) reported

    I brought the new @Ring 2K battery camera to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring

  • Leeroy64Cordrey
    Lee Cordrey (@Leeroy64Cordrey) reported

    @ring you devices are terrible, how can something that has worked for so long be so difficult to reconnect. All of my stuff works and these devices will not connect and when they do they randomly disconnect. The reconnection method is a joke

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 23 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. They literally don’t care, do they!?

  • DaveyAllen54264
    Davey Allen (@DaveyAllen54264) reported

    @ring I despise this company they don’t make it easy for anything. I had to change Internet service now they want me to take all the equipment down to reset it I’m disabled so I can’t be doing that. They don’t make anything easy and they don’t care. I am so sick of this

  • ihthrs33
    Adam Wells (@ihthrs33) reported

    @ring THE WORST SERVICE EVER> DO NOT BUY THIS PRODUCT IS ABSOLUTE TRASH

  • DorianMuse
    Dorian Finney-Smith Muse (@DorianMuse) reported

    @note4note @amazon @ring Same thing happens to me all the time. Amazon needs to fix this major problem.

  • jimbojames1
    jimbo (@jimbojames1) reported

    @ring nothing to bring, your product is trash.

  • DanJohnsonAB
    Dan Johnson (@DanJohnsonAB) reported

    @ring was a mistake. It demands a signin and password constantly and doesn't n recognize me, and when I ask for help, I can only get no-reply, notifications.ring.

  • LondonLadyLips1
    LondonLadyLips (@LondonLadyLips1) reported

    @AmazonUK @amazon @ring thanks for the person who put the phone down on me midway through me trying to get support.

  • KeithMugser70
    DUBS (@KeithMugser70) reported

    @ring I have 5 ring cameras around my house 4 of them saying off line ???? Never had any trouble for about 3yrs , they each went off line a few days apart ?

  • Liberty17673683
    LiberteaIL (@Liberty17673683) reported

    Called .@ring and got ******* AI...said I want a person. Then I get some foreigner who I can't ******* understand. Told him I can't understand . He says wait a minute. Comes back and says wants to help. I said, I don't want to talk to you. I can't understand you. Get rid of your Ai and foreign customer service, because it isn't helpful

  • sabucci_84
    Sabrina Bucci (@sabucci_84) reported

    @rominiti @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

  • jewels_my
    Jewel S (@jewels_my) reported

    @ring Oh I’m sorry. You need to fix it on your side. Mine is perfect on this side. Hard wired is great for that. Any more excuses? You have messed with settings also. I took pets off my settings and now they are back on there. How dare you! So many things wrong with #ring not again.😩

  • lovemyboysdjr
    lisa (@lovemyboysdjr) reported

    @GlennPurcell2 @Notwokenow @ring Help. I need suggestions as what I should purchase. My indoor ring is very inconsistent

  • achskomara
    Dr. Kevin O'Mara (@achskomara) reported

    @ring help!

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @joegarra61 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

  • MaryWVwv
    MaryWV (@MaryWVwv) reported

    @amazon @ring Why? Why in trying to get help did I receive 2 people that did not understand ENGLISH!

  • rnahmias
    Ran Nahmias (@rnahmias) reported

    @FedEx One out of every three deliveries lately seems to end with: “Customer not available.” The problem? @Ring cameras exist. If your driver doesn’t want to make the stop, that’s one thing. But claiming I wasn’t home when the cameras show nobody ever arrived is something else entirely. @FedExHelp