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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (16%)
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Website Down (13%)
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Errors (12%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lewisville |
App Crashing | |
 Nottingham |
Website Down | |
| Chicago |
Device Failure | |
| Nottingham |
Website Down | |
| Slough |
App Crashing | |
| City of London |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Simp Brizkit
(@DrBourbonstein) reported
@beefeatergimlet @ring Oh, I know. It was 100% them. It was just funny to see their app tell me that it was "my" problem.
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Melanie Taylor
(@mjtaylor289) reported
from
Sheffield, England
@ring .... just upgraded our devices and nothing working...called help line no reply
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Joe Hockaday
(@Skrrp) reported
@BVDGRRL @ring Uhhh ... my comment was more about we had a perfectly good solution before someone thought that what a doorbell really needs is a cloud integration. Ring is a solution in search of a problem and if you buy it, expect downtimes.
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al
(@altempletxn) reported
@ring my doorbell won’t reconnect to the internet but my chime has connected no issue, please can you look into this??
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Mona B
(@boegerm69) reported
@ManavBhardwaj @ring Is it a crime when the power goes out and does the same damn thing? Give me a break. It's not as if you didn't know that an outage could cause things not to work.
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Pontiac005
(@pontiac0055) reported
@ring What was the root cause of the outage yesterday?
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Chris Miller
(@Ucf_Falcon) reported
@NYCRobUCF @amys_bus_ticket @ring As someone who has Amazon as a client I can say I doubt they'd allow your backup to be on another hosting provider. Like to tell your parent company your anticipating them to break... Just feels like it would get shot down pretty quickly
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~1
(@MrDeraney) reported
@ClosetLibrarian @ring It took for me to check their Twitter to find out there was a Company Wide Outage. That's silly.
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@Steven
(@CatalinaShadow) reported
@ring We had an emergency with our home system yesterday and were unable to reach anyone! This is terrible@customer service and we are seriously rethinking our home security system. #Terrible even when contacted on FB there was no response until today!!
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Dazz285
(@Dazz285) reported
@ring Do you think you should let your customers know the reason for the outage & apologies?
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Beth Granger
(@BethGrangerSays) reported
@LadyJ_LI @ring Wonder if connected to the Amazon AWS outage?
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Jonny
(@jonnyoliver12) reported
.@ring are on the verge of ruining Christmas if they don't fix their festive chimes anytime soon. Absolute outrage
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Mikey
(@quis_ut__deus) reported
@ring are you aware your app is not working? Sort it out.
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Bob
(@Bob31933193) reported
@ring hi, so I talked to you all on here the other day about my cameras that kept going offline I would get one going and then the other would go off.... It's not at my house it's at my aunt's that we take care of who lives across town.... So you all told me I had to call support
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Arielle MacDonald
(@Penschick21) reported
@amazon customer service is a huge joke. I have all the information needed to find my families order and tracking information, but yet they won't help me find it. I also have a @ring camera that showed no such delivery of my daughters Christmas presents yesterday at 4:59pm.
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YOUR GRACE
(@fuckGully) reported
@ring I haven’t been able to access my cameras for past how many hours due to your app continuously crashing and not loading. Please fix this mess.
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Bob
(@Bob31933193) reported
@ring so I called support they did a factory reset which fix the problem, until whatever yesterday was happened with the whole system... Now I'm offline again 😡
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TJ
(@t_man0386) reported
@ring Hi I'm also one of your loyal ring doorbell customers but my ring app is down again did you had another outage because I saw that you had one this early morning at 2:44 but was resolved now is down again. What is going on with AWS did y'all get hacked or something.
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Chris Wells 💾🇬🇧🇦🇺🎗️Ⓥ🎗️💉💉💉
(@crispi_1971) reported
@ring Having run your help desk number TWICE you've basically admitted it's a problem with your App. RapidRing works fine.
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🧑🏽💻EP MEDIA 💻🎹🎥
(@EPMEDIACA) reported
@carlwills85 @ring I know it’s really aggravating however I did check and everything is back online but my god this is weird so many things were down I feel like it was a DDOS attack. It’s just too weird that all those things were down at one time so I changed all my passwords immediately
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Aneka Laufeyson
(@AsiaAneka) reported
@ring can y'all PLEASE get your app together? And if you can't can you put an error on there that doesn't say there's something wrong with MY internet?
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Tim Aston
(@Tim29740188) reported
@ring since the outage last night my outdoor camera no longer has live view. I have tried setting it up again. Reinstalling the app. It’s saying to charge the battery but it’s a plug in. The light is on so it’s working. No live view!!
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〰️🐾👁👁🐾〰️
(@CharlotteIpkiss) reported
@ring Was offline too here in UK.
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Russ Price
(@Russ414uk) reported
@ring Hi. Is it possible please to see if a device (e.g. spotlight camera) has been offline? I can’t see anything in the device history. If not, would this be a feature worth adding? Thanks.
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YOUR GRACE
(@fuckGully) reported
Wtf is going on with the @ring app??
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kevin brown
(@kbshadow600) reported
@ManavBhardwaj @ring I've had Ring products for over 7 years and this is really the first problem I've had besides it was the server system that was down. What's going to happen when you have a power outage are you going to blame Ring for the power going out. Or your water gets shut off! LOCK DOORS!
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Lorraine Reed-Wenman
(@lorraineareed) reported
@ring unable to monitor elderly parent with app all night - laptop function now ok this morning but phone app not - bad service - very stressful when not in same location #ringoutage
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TJ
(@t_man0386) reported
@ring My doorbell is buzzing already five times letting me know there was movement and when I wanted to see these errors came out just like yesterday during y'all outage
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Pat Walton
(@PatWalt42625901) reported
@ring I enjoy having my ring cameras. While it sucked yesterday having issues with the app and connectivity. I also understand that sometimes systems go down and can take a while to figure out the issue and correct it.
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Becky Smith
(@BeckySm54509086) reported
@ring has the app gone down again