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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (27%)
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Online Features (18%)
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App Crashing (15%)
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Website Down (15%)
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Errors (15%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Online Features | |
 Lewes |
Device Failure | |
| Jersey City |
Website Down | |
 Northampton |
App Crashing | |
| Houston |
Sign in | |
| Gulf Breeze |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@trghpy) reported
My ring camera spontaneously started working yesterday. Literally unlocked videos I couldn’t access previously. Thanks for rebooting the server @ring.
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John Goulding
(@Visual360Media) reported
@ring can someone contact me re my subscription not auto transferred to new bell. Currently paying for something that's not working. I see email support no longer an option lol !
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xKELSOx
(@xKELSOxTv) reported
@funkofinderz @FedEx @ring See my fedex guy is my dad's best friend, so my **** just gets launched through a window
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robert fox
(@sistalovinman) reported
@badasscaregivr @ring So, in a way, it's kind of like a baby monitor for your mom?! Please understand, I'm in no way hating (especially since this is something my own mom might benefit from)! Is it that wherever you are in your house, you'll hear your mom if she's in trouble?
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Leo
(@lgaona76) reported
We have a @ring light for our patio and it keeps going on and off, really becoming annoying!!!, thinking of shutting this thing down and taking it back to Costco!!!!😡 would not recommend @ring products if they are this defective!!!
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M.
(@mmmaritzah) reported
@funkofinderz @FedEx @ring Agree. ****, I’ve caught the fedex guy plenty just driving past my place without stopping then marking my package as no access to building and rerouting my package to a pickup location, fedex never got back to me on many occasions. Fedex sucks ***.
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Kris Capalbo 🃏
(@kristen_capalbo) reported
@funkofinderz @FedEx @ring I bet these ***** that are throwing the packages would be ripped **** if someone did that to something they ordered.
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Beakermatrix
(@Beaker2019) reported
@ring your App does not work, worked fine until three days ago now won't connect. Reset password on website, but now requires me to go to app and get a code, but the App won't work! Fix this or we will move to another system.
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Darcy Eggeman
(@Eggehead) reported
@ring why are you not working??? No help. My alert went off but i cannot open you. Just when i need you, you are not working. Not good.
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Sal Mendez
(@Sal_Mendez) reported
@ring really letting me down on this severity system!!! 😒
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Seana Lyn
(@SeanaLyn) reported
@funkofinderz @FedEx @ring Ive watched a FedEx driver throw a package at my apartment door from their truck. I live in the heart of SF so yay for broken items and stolen packages!
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Dragonovich
(@Dragonovich2) reported
@funkofinderz @FedEx @ring Fedex was always the worst!!!
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Sarah Mead
(@TheSmeadster) reported
@ring my system is still down, I rang on Friday and its still the same. When will there be a new update available? They said the new update was causing the problem.
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kid Animé
(@kidanime91) reported
@funkofinderz @FedEx @ring The worst!! 🤬
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Alex
(@Real_Alex_Y) reported
bought a £199 alarm as a gift, returned within days as it was unwanted, been waiting 22 days for my refund, phoned the @ring help desk twice who on two occasions have emailed their billing team, still no refund, time to take legal action, this is a joke!
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Daniel Lussier 🧢
(@spcld2k) reported
At @USPS is a joke. Lied about attempting a delivery today like I don't have a @ring doorbell, want me to go pick up my delivery I paid to have shipped, and now sitting on hold for over 1 hour 20 min trying to get someone to fix this.
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santigo carrillo
(@talkingmonkey01) reported
@SpiketailedDino @harrys @ring So pointing out the BLM did more to harm black own business and people then help them is wrong? Well at least now we know you are ok with riots that destroy peoples lives
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D Brown
(@DBrown97640147) reported
@ring you are cooperating with them? I told you gmail and you are not right to do that to my app too. If you don’t fix it then you might be charged. Then they are also trying to buy you out and get rid of you. It’s allegedly an identity theft ring and cheap. Lose your jobs?
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S..Alqubaisi
(@SAlqubaisi18) reported
@ring This strategy is not working anymore my reguest is due for 12 months now
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J D
(@ghostbuster9999) reported
@ring I have several Ring products. I’ve been having a software issue for 5+ months w/ Stick Up cams only. I’ve patiently worked with Support all this time but was told today that Ring’s official position is I should stop using my Ring cameras. Why is this response acceptable?
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Steve Bull
(@SteveBull75) reported
@POpEyedWazza @ring Hi there I was wondering if you got this resolved as I have the same issue and reported it to Ring but they're unsure why its doing this and are getting there technical team to investigate
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Alex
(@Real_Alex_Y) reported
@ring You always reply with the same thing, I have called your help desk twice and all they can do is email the billing team who do nothing! I want my money back!
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Darcy Eggeman
(@Eggehead) reported
I leave my house for a few hours. My ring alert goes off but the app won't open. Error messages. I have a subscription but doesn't do any good if i can't open it. Thankfully my arlo camera was working. @ArloSmartHome @ring
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Jer
(@sirjray) reported
Yet again came home to a package on the porch without a single @ring notification, but have several of cars driving down the road 😡 this is seriously bullshit and they better be glad I'm not calling customer service cussing smdh
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J D
(@ghostbuster9999) reported
@ring I have been patiently waiting months for a resolution to an on-going issue. You had a social media rep. e-mail me. When I replied, I got a response that you no longer offer support over e-mail. What is going on? Will anyone ever help or is my security just a game?
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🎵 Alicia Offkeys 🎶
(@sungoddess1692) reported
@ring why does live view fail at night when I need it the most? This camera is one of the worst things I have ever purchased and no I am not dm'ing you. Your product sucks.
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Deborah Register
(@HarobedRetsiger) reported
@ring ..... sent you DM 2 days ago ... You're showing Bad Business Practice... IT could be a simple fix ... Now. #BBB ..
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HoityCoity
(@HOITY_COITY) reported
@ring Im having some serious trouble with my RIng Doorbell 3 Plus Freezing when switching from Pre-Roll to video. Ive tried Everything my router is roughly 5 steps from my Doorbell, and roughly 10 steps from my Chime Pro.
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S..Alqubaisi
(@SAlqubaisi18) reported
I burchsed a camera and once I received it I shocked that it's not working I called the support however they didn't change it or replace it my request number is 909673 @Ring_Arabia @ring
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John Botteri
(@DarthMets) reported
@funkofinderz @FedEx @ring If someone is that dissatisfied with their job they should simply quit. It is not the customers fault at all. Piss poor attitude on that driver, I suspect it’s not the only one like that