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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features | |
| New York City |
Online Features | |
| Arlington |
App Crashing | |
| Arlington |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Julie G1
(@sunjewel) reported
@ring Down again! What are we paying for
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Coombzy
(@MrCoombzy) reported
@CindersCB @GeorgeRonaldAn2 @ring Yeah... I think they should have stuck to the original servers, they barely went down.
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🐇🌼🐇 Jo🐦🌻🐦
(@jo_but1er) reported
@ring Have just uninstalled app, reinstalled, now cant log in. I wish I'd looked on here before trying to fix it my end. Just get error messages when trying to log in grr nvm 🙄
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CB
(@CindersCB) reported
@GeorgeRonaldAn2 @ring Thx! She’s not playing music, she won’t turn on the tv, but she will tell me the weather and what day tomorrow is & jokes! everything else is doesn’t support that. Hopefully a fix soon, realizing rely on the big A too much! Embarrassed 😳
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Lauriel Flowers
(@cocolatina16) reported
@verge I mean....somebody can rob my house right now cause my @ring not working. Yall gotta get it together!!
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RittenhouseisaMurderer
(@JaeinOregon) reported
@BeckySm54509086 @ring Same. Now it is rejecting my login I'd and pwd.
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Julie Lesser
(@julielesser) reported
@ring I appreciate this tweet. Especially after an hour of powering down and reboot EVERY. SINGLE. piece of equipment i own. THREE. TIMES.
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Stoney
(@Stoney38788507) reported
@ring Turned wifi on and off a few times. restarted tablet a couple times. said some swear words a couple times. double checked i paid the service a couple times and look online to see its being a announced an outage. so publicly saying hey look people don't have security!
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T
(@renogolfer) reported
@ring I have been trying to get my ring app to work for the last 90 minutes and still not working it keeps saying something's wrong your product is absolute trash super disappointed
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RittenhouseisaMurderer
(@JaeinOregon) reported
@Rabid_Ricky @ring No, they always blame the Wifi then try to sell you additional products to "fix" the problem. Ring is a garbage company.
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Andrew L.
(@AndrewM497) reported
@ring You NEED to get things under control people rely on your devices for security and when they fail it puts so many at risk! Please work on making your app and devices FAR more reliable, this is becoming a persistent issue.
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George Frick
(@412SPBMX) reported
@ring So Jeff Bezos has the intelligence to go into space but is too stupid to fix an app on Earth. Time for me to switch my security system.
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Trevor Stokes
(@TrevorStokes) reported
@ring Is the whole of the Ring UK network down? The Ring app keeps telling me that my iPhone has a poor connection; it doesn’t. Or to connect to a Wi-Fi network; I am connected. #ringdown
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DelilahMaiya
(@MaiyaDelilah) reported
The @ring doorbell app is the worst app I have ever used in my life. The camera is completely useless aswell. I'm defo changing to @googlenest #ringdoorbell
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Kevin
(@REZLUK) reported
@zmwilliams124 @ring Mine not working either
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Gabriel Santillan
(@Gabesanti81) reported
What's up with @ring not working?? It has never happened before, I call technical support and have been waiting for more than 45 minutes to get help. Ridiculous customer service
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Roche'
(@Hi_Roche) reported
@ring While your at it fix the latest version of the iOS app. I haven’t been able to view device health or click the battery icon for a few weeks now and no one seems to think this is an issue.
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CaitlinHolland
(@CaitlinEHolland) reported
@ring I’m hoping by writing this you’ll see I’m trying to get in contact with you today so I’ll still get help if I contact you tomorrow. 2/2
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itsjustclothes
(@pink_dottie) reported
@ring how long before issue gets resolved?
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jim lanham
(@jimlanham) reported
@ring **** ring and your ****** products. You sponsor a website that interfered with a murder investigation.
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DARKMIRROR002
(@DARKMIRROR002) reported
@ring Not even the tiniest bit surprised that your services are down again this happens multiple times a month I don't know why you guys think you should be a security company when you can't even keep your **** going on a daily basis sorry not sorry... You're misleading the public
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The Conservative Stoner
(@TheCons73042027) reported
@ring So will customers be compensated at all for the outage which will effect a tkn of peoples sevurity?
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TomD
(@RedTommy76) reported
@shanisilver @ring Login not working for me either
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Veronica Richards
(@VLR_ExecSupport) reported
Just seen the Ring system is down! @ring, is there an update on when it'll be fixed and live? #AmazonRing #SecuritySystemFailure
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EDS-PILOT-SIMON
(@burnham_simon) reported
Had to happen the day I bought a @ring the system is down 😡
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CaitlinHolland
(@CaitlinEHolland) reported
@ring I’m having issues with my device where it isn’t charging when hardwired. I’ve waiting to talk to a rep for over an hour on the phone and have to go to work. My issue is I got this item as an Xmas gift last year and am afraid it I wait to long it will be out of warranty 1/2
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Karen
(@Karen15001625) reported
@ring I'm experiencing service outage here in Northwest PA. Any ETA on when it will be resolved?
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Shani Silver
(@shanisilver) reported
Sooo... @ring is down, can't log into website, US phone number won't connect, chat is down, cameras not working, you name it. If you're expecting a delivery today maybe just work from your front porch. A package of mine was stolen the instant it was delivered. 😡
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DelilahMaiya
(@MaiyaDelilah) reported
@ring @mcintoshc16 This has actually been an ongoing problem, not just today. I haven't been able to connect straight away for weeks. It comes up saying 'this is taking longer than expected'. I have ring 3, the camera doesn't pick up half the motion outside, and the quality of the pic is poor.
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Cam
(@abc123Camch) reported
@ring I want my money back. This **** don’t ever work.