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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Copenhagen |
App Crashing | |
 Hounslow |
Website Down | |
 Detroit |
Online Features | |
| Manchester |
Sign in | |
| Ashtabula |
App Crashing | |
| Barnsley |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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𝙰𝚗𝚍𝚛𝚎𝚠 𝚂
(@andy_horale) reported
@Matt_Colliers @ring I also have this Matt. Suspect this specific issue has been lost in the noise of the total chaos of ring at present. I see that they also report a loss of 'rich notifications from battery devices' and I've put the loss of Alexa notifications down to that...but time will tell..
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phlbns
(@phlbns) reported
@ring Has your new messaging feature been tested properly? Strange the whole system seems to have gone down at same time. Can you not back it out???
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Marquis Miller
(@cuteinatl) reported
@ring When I need my **** the most it's down. This is not cool. I need a reliable system
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lea
(@sweet1_2love) reported
@ring hiya I can’t subscribe as keep getting error messages
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Andy Donn
(@Andy_Donn) reported
@ring Your pinned tweet says something about notifications problem but as far as I can tell the entire ring system is down. All cameras, all accounts can not login. Can you confirm?
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babjul
(@babjul08) reported
@ring #ringsecuritydown this is really surprising not able to reach help desk... #CustomerExperience #customerservice .. not able to access my mobile app/keyboard/web login..ring.com does not say that the ring alarm is down..please help
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Bill
(@williambarnwell) reported
from
Belleville, Ontario
@ring We had a theft last night during your outage. Really need to acces our footage. Please advise eta. #ring #ringapp #ringdown
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Andi Roberts
(@IceDiamond1987) reported
@ring hi is there a problem with ring in UK as it has kicked us out and won't let us log back in?
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Beau
(@rambeau92) reported
@ring @sparedave I’m having the same trouble here in Australia
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Denis Lima e Alves
(@denislimaealves) reported
@ring But now it’s not working.
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Alexander Commandeur
(@DutchCommandeur) reported
@ring How long will this outage with the Ring server last? A lot of homes of people on vacation are now unsecured.....
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Denis Lima e Alves
(@denislimaealves) reported
@ring Not working in Italy. Totally offline.
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chelsea jade
(@chelseajadeleo) reported
@ring I can’t log in to my app after I signed out to see if it would refresh as I’ve been having so many issues this week. Is everything down?
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babjul
(@babjul08) reported
@ring @PodycustBlog I am in US WEST ...not able to use the app/ web login not able to reach help support ...it's urgent guys...
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Randy
(@2808Heavy) reported
@ring How much longer are will the app be down? No access to any of my Ring devices.
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Steven Davis
(@SteveSlightly) reported
@ring my app stopped working couldn’t connect to live view, stopped loading dashboard and now won’t let me log in. You support ljne is down. Help please !!
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Bird
(@Bird14093343) reported
@ring what is going on? Ring device notifications done yesterday. Now not working at all today?? When will this be fixed? #somesecurity!!
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Amanda
(@Amanda234712) reported
@ring I’m in the UK, status says US east region, also one of my ring security cameras is plug in not battery, think it’s world wide and an issue with the app and online log in
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Keith Radcliffe
(@KeithRadcliffe) reported
@ring Always home, except when your servers crash and nobody can connect. Suggest you speak to your marketing department for a new slogan ASAP
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Mary B. Moore
(@mary_bmoore) reported
@SZuberstar @ring Get your base unit and hit reset. I also wouldn’t advise reconnecting it until they fix it. Mine is sitting on the floor just now after 25 mins of hell this morning.
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Ryan H
(@ryeguy_24) reported
@SZuberstar @ring This is a huge problem.
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Abu Adam
(@Urdoniii) reported
@ring YOUR SYSTEM IS DOWN!!!! WHAT A GRRAT SERVICE!!!!
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JR
(@Johnryder48) reported
@ring Cannot access my doorbell. Understand there is a outage. When will this be fixed?
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Hannah
(@H_Fry) reported
@SmeglessWonder @ring I am exactly the same. I think it is a them issue rather than us the customers.
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Blainy Gwarada
(@GwaradaBlainy) reported
@ring @ I can’t even login as well, it’s quite disappointing. Located in Perth Australia
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lord Weeks
(@Lord_weeks) reported
@SteveSlightly @ring Same problem here in uk 🇬🇧
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Charlotte Turnham
(@Charlottes_21) reported
@ring Hi sorry for the late reply. Seems to be fixed now, it said the ring app was having trouble connecting to servers
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Pikakofi
(@pikakofi) reported
What’s a better security camera that’s better than @ring cause this **** is not it didn’t think a security camera would be down for this long so much for “keeping neighborhoods safe”
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Rob Luijten
(@RobLuijten) reported
@ring How about you make your service status page accurate so global impacted users understand they are impacted. And also to fix your ‘subscribe to this incident’ feature as it is not accepting my credentials. You really must do better.
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NiiKKiiD 🍋🇮🇹
(@_NiiKKii_D) reported
what is going on?????? @ring it's 4am and my ring is going off and I can't see **** 🤬 !!!!