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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (24%)
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Errors (17%)
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App Crashing (14%)
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Website Down (10%)
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Sign in (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Shawinigan |
Sign in | |
 Charlotte |
Online Features | |
| Chicago |
Online Features | |
 Münchberg |
Errors | |
| Kaiserslautern |
Errors | |
 Swindon |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Turn it up to 11....
(@Jackanakanory) reported
@ring what’s going people? Tried to set up an account on the App and keeps failing at the password stage. I’ve tried the live chat 4 times and no one replies and tried phoning and it rings twice and cuts off?!?! Any help please?!?
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20Jan2021🌞💙
(@BJLass) reported
@ring @ezekiel_rdrgz Your app is down, that is what is wrong. It has been HOURS.
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~M.G.H.~🌟
(@mghjmh) reported
@ring Down again?
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Craig Verity Mbii
(@CraigVerity1) reported
from
Saint Annes on the Sea, England
@ring what is the situation? I am receiving a message saying my cameras cannot be located? Apparantly I am not the only one to have issues today? It's been down for hours now, and your twitter feed does not show any updates.
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Joel Maynard
(@JoelAMaynard) reported
@ring is your 2 factor authentication down. After 12 attempts I’m unable to log in
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DEVANG PATEL
(@crifever) reported
Trying to setup @ring alarm system in my home today and am finding out that their system/network is down?!! Terrible first impression! Rethinking my decision to move away from @ADT
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Short Fast Funny
(@shortfastfunny) reported
@ring are your servers down please let me know. Cannot get in. Cannot get email code. Am I only one?
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Raistlin Justice
(@RaistlinJustice) reported
@ring kinda feel like ring is down thats terrible please fix it fast
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Rob Peledie
(@RobertPeledie) reported
from
Weston-super-Mare, England
. @ring Your updates for a major outage are pretty poor
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Michael Warlock
(@Blazed_Wizard) reported
@RundleAgar @ring I'm having the same issue in AZ.
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Jon Birk
(@jon_birk) reported
@ring I highly advise people not to buy a ring device. They are garbage.
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Agem Events
(@AgemInfo) reported
@ring my app not working cannot login does not recognise the verification code !! Not answering your phone or chat 🙄
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The Cats Whiskers
(@chris_hedge1984) reported
@jhellyer312 @ring Mine's down too.
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Jerry Valle
(@golosport) reported
@ring I dial the customer service number but it’s not working? Is the line down?
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J∆COB 🇬🇧
(@J4COB55) reported
Once again the @ring app doesn’t work when I need it to. Always at the worst times 😡
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RescueMeHART
(@RescueMeHART) reported
Hey! Has your site been hacked? I'm getting a redirect to api.kustomer. Can't log in. Error 403. Password compromised but not by Ring? Email to change password. @ring
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Ray
(@snakeeyes311) reported
@ring are you having issues with log-ins? I can't log in using the web or the app. When I use the app I get "Couldn't find location error"
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Dave Prowitz
(@TheRopesGuy) reported
@ring unfortunate about the outage, but at least now I know it’s not something I’m doing that’s preventing me from setting up my cam.
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Adam Mueller
(@amueller1984) reported
@ring Whats up with the outage? Leaving people blind the day before a major holiday isnt cool. How long before service is restored?
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Anne Webb
(@annewebb_4) reported
@ring / can you help - i purchased a new battery so that as one needed charging I had another to use. For some reason the doorbell rings outside but it doesn’t ring through the chime (which is showing as online) or through my phone -
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🌊🆘Warp Asylum🆘🌊
(@AsylumWarp) reported
@ring I got rid of the nest and got the ring because the nest service was always down now the ring is always down what's up with you people
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Wesley Cowie
(@y3123w) reported
@ring Why do cameras and alarms require your servers to function?! That’s a major design flaw. With your servers down right now all your customers homes are unprotected despite how much we pay you!
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Marco Toscano
(@marcot76) reported
Hey @ring how about tweeting to everyone that your system is down and save hours of aggravation for your customers trying to trouble shoot their network! You are replying to complaints that its down, how about a public post!
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♫Zmuzik♫™
(@zmuzikpraDoocer) reported
from
Memphis, Tennessee
Kinda regret getting a new ring device being that today their app is Down! @ring ! This really sucks! Hopefully they will give a credit on the monthly price!
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Kevin McNulty
(@RogerLinus815) reported
@jhellyer312 @ring Same issue here.
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20Jan2021🌞💙
(@BJLass) reported
@jon_birk @ring Same here. Terrible products, terrible customer service. I have been trying to get a defective doorbell replaced for months.
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Jon Birk
(@jon_birk) reported
@BJLass @ring I’ve had ok customer service. They just can’t seem to fix the problem permanently. Give it a few hours and the same problems. Even replaced the device, same problems. It’s just a garbage product.
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Drew
(@dcoaster) reported
@ring not a good look for sales on Black Friday when your entire system is down...
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Vinnie
(@vinniek1971) reported
@ring won't let me sign into my ring account in my phone , issues again very poor
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Fleety McFleet Face
(@Mantist68342602) reported
@ring fix your ****