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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dunbar |
Errors | |
 Zürich |
Sign in | |
| Zürich |
Online Features | |
| Chicago |
Sign in | |
| Charlotte |
Device Failure | |
 Manchester |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Liu
(@LucyLiu_89) reported
@ring What is going on today? Ring doorbell not working. I am unable to get through to customer services via phone. And then I get your staff called Rawan from Egypt trying to sell me another product instead of fixing or connecting my doorbell. App also not working today!
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James Daniel Malin
(@JDMalin) reported
@AndreaGeorgiou @ring Ring network down. Amazon too.
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Javelin Sam
(@javelinsam) reported
from
Romford, England
@ring YET AGAIN THE DOORBELL HAS GONE OFFLINE..... FFS
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bawl-sac
(@Billy_5722) reported
@simorton80 @ring It’s @bt_uk but they still say there is no problem despite 1000’s on twitter saying there is
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Joe
(@Whileweefella) reported
@bt_uk Any idea what the issue is with @ring devices? They seem to be down in the UK. Ring is stating it’s a BT issue.
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David Harrison
(@TheCarValeter) reported
@writercliff @ring Same,deleted the devices and tried setting up again but no joy,can’t even login on your site
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Androulla Clark
(@AndroullaClark) reported
@ring I am having problems with my ring door bell I see others are having the same problem as me do you know how long this problem will last ?
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Catherine Smith
(@Catheri61551115) reported
@ring This issue is only affecting our ring devices.
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Charlie Allen
(@theothercharlie) reported
@ring All cameras down and you have just emailed me to say my protect plan has been cancelled - I did not request that.
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Kevin Oliver
(@KevinJOliver) reported
@ring Everything is down why does the service status page not confirm this? thousands of people service is down, help please...
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Emma 😘
(@littleemze) reported
@ring mines been down since 9ish this morning.🤬
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ScrollStoppingPhotos
(@ScrollStopping) reported
@ring @writercliff Same here,BT as the ISP all Amazon Echo devices offline
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James Daniel Malin
(@JDMalin) reported
@idemaerschalk @ring Ring network is down.
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Linda Durham 💙🇪🇺🇬🇧🇦🇺
(@linda_hotham) reported
@idemaerschalk @ring I am having the same problem @ring
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Mark Patton
(@markpogback) reported
@writercliff @ring I’m having the same issue in Belfast
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Sam
(@Sam32051797Sam) reported
@ring doorbell is not working ??? Seems I am not the only one 🤔 Will it ring or no ring, that is the question 🤨
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Sam
(@Sam32051797Sam) reported
@ring my doorbell is down, looks like I’m not the only one 🤨
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ScrollStoppingPhotos
(@ScrollStopping) reported
@ManeshParmar7 @ring The website is down for me and the app only logs Ito one site
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Emma 😘
(@littleemze) reported
@ring our ringdoor bell not working at all. UK ..Newcastle upon Tyne what's the problem seems to be all over at the moment??
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Mark Patton
(@markpogback) reported
@ring my doorbell offline internet working perfectly not connecting to Alexa aswell I’m with bt
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Simon Reading
(@SiReading) reported
@ring is there an issue with UK services? All my ring products are down today.
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Kevin Oliver
(@KevinJOliver) reported
@ring @bt_uk when is this issue going to be fixed?
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Jason Hodgkinson 💙
(@jasondh1972) reported
@qqxue @ring Same for me. All 3 ring devices offline but everything else is ok
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Sean Philip
(@Seanphilip_) reported
@Amit_Shetye @ring_uk @ring BT issue, same on my ps5
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Sir Scunner
(@Scunner666) reported
@Ring and @alexa seem to be down
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Gary Schwartz
(@garyschwartz) reported
Hello @ring all my devices are down and so is your website. Do you have a solution? In UK.
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Eddie B
(@EddieeBee) reported
@ring is there a problem today in the UK ? All my devices have gone offline at 10.13 am , no problem with my internet . Thanks
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Monkeyspaz5000
(@Monkeyspaz5000) reported
@writercliff @ring Same issue - tried resetting router, reconnecting devices - still isn't working.
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Cliff
(@writercliff) reported
@TheCarValeter @ring I’m reading that all Amazon, ring and zoom services not working on BT
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Phil Reed, also known as Phil McCrackin
(@thekrack) reported
@ring there does appear to be an issue with my ring devices. Sadly they are up high and I can’t reach them to perform a reset. Looking at my routing table in my routers they are connected. I assume the fault lies with ring. Any thoughts