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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Website Down | |
 Detroit |
Online Features | |
| Manchester |
Sign in | |
| Ashtabula |
App Crashing | |
| Barnsley |
App Crashing | |
| Phoenix |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Mo
(@Mike043091) reported
@ring service outage for 3 hours. Are you close to resolving the issue?? Time frame when service will be restored?
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AdamA
(@AdamA22408542) reported
@ring Is your servers down?? I cannot connect to any of my cameras. The app keeps saying unable to find your location. Already cleared cache and data and uninstalled and reinstalled. NOW I am unable to authenticate my account. Keeps saying "something went wrong". Im using android
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Mrs. Rizuto
(@MrsRizutosclass) reported
@ring we are unable to login into our account. Are the servers down?
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JOSE C
(@JOSEC84995526) reported
@ring @ring is the systems still down?
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ST
(@STraars) reported
@jhellyer312 @ring Same, still down
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Lyssa
(@_AlyssaLocket) reported
There seems to be a @ring outage😣
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Andre R. Bowens
(@AndreBowens) reported
@ring ring system outage update please
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ƲƝƊƖƧƇƠƔЄƦЄƊ⭐ƑƛMƠƲƧ⭐ƤЄƦƧƠN🤳🏾
(@SkyIsntDaLimit) reported
@ring what's going on with the #RingDoorbell, is it down, is anyone else experiencing any problems?
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𝕿𝖍𝖊𝕭𝖚𝖟𝖟𝖒𝖆𝖓75
(@BuzzMets) reported
@ring What happening...is your entire system down? An alert would be nice!
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RavensHypeMan
(@RavensHypeMan) reported
@ring fix your **** .. App won’t allow me to snooze my cameras
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Derek Covington
(@CovingtonDerek) reported
@richeddy @ring I didn't even realize that AWS was down. Not good!
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Daniel Richards
(@dmrdecs_daniel) reported
@ring Just missed an important delivery thanks to streaming error. £1000 worth of security rendered useless. Fuming right now. Are recordings still being made? Is my alarm still functioning??!!
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Brad Cue Walker
(@bradcuewalker) reported
@schmassidy @ring AWS is down. Not just you. :(
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Liam Woellhaf
(@liamwoellhaf) reported
@ring Day 2 being a customer and service is down. This happen often?
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ⒹⒶⓃⒺ
(@daneshaw8) reported
@ring can someone help me? Device online, connected to internet, internet speed is great. No live view, stuck on activating device, can’t even access device health! Help! Your phone number just cuts off! Not impressed!
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Brad Cue Walker
(@bradcuewalker) reported
@JonnyG101 @ring It’s the servers. Bad timing.
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Capitano Rezessivo
(@CRezessivo) reported
@ring no Login possible in Germany
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Sam
(@tonychuckatini) reported
@ring fix your app
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Paul Laver
(@Smug1To) reported
@ring is your server down ?
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Bob F1
(@RobeF1) reported
@ring is there a problem with ring doorbell app..For some reason my app has stopped working and will not accept the verification code. 😤
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SmeLLMyP00P
(@krypticsoul) reported
@mattstevenssja @ring Ha! I'm on the same boat. My first @ring device arrived this morning and behold..Ring outage. 😶
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Mike Perillo-Gentile
(@MPerilloGentile) reported
@ring @sammaantthaa @ring can you explain why an “outage” effects local devices on local private networks? This is sketchy and raises privacy concerns. Not to mention any would-be thief now knows cameras are down across the country... not good.
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Ian Cockerill #KBF
(@IanCockerill2) reported
@GregSargentDNet @ring I didn’t realise there was a system outage. Did Ring inform anyone?
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Kimbo325
(@kimbo325) reported
@ring Hey there! I see that the website is down - would that be why I can't connect my new bridge? Don't want to return it if I don't have to. Thanks!
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MAW
(@maw4976) reported
@ring are you guys having trouble with the app? I can not log in and access my cameras
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Adam Croucher
(@AdzCroucher) reported
@ring trying to call UK customer service and the phone number disconnects without being answered. Can't log into cam and no connection. Help please!
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Smashinstein
(@smashinstein) reported
@ring hmm I know outages happen but when you essentially are a security service your product shouldn't be down for hours on end. Pretty bad security when all the cameras I pay for are not operational for hours. Needs to be fixed faster
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ommeylindy
(@ommeylindy) reported
@ring ring system is down
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Michael Cass
(@Michael35050231) reported
@ring Really disappointed with my purchase, loads of issues regarding Live Biew and Recording, and app not working. Can’t log onto web either, where can I get help/support?!
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Jonathon Penn
(@jpennonline) reported
@ring @Rob_McInnis @ring getting a lot of alerts but can't view my cameras in the app it's is not working or the website. This is not good!!!