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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pipe Creek |
Online Features | |
| Dunbar |
Errors | |
 Zürich |
Sign in | |
| Zürich |
Online Features | |
| Chicago |
Sign in | |
| Charlotte |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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ꃅꂦ꒒꒒ꌗßꂦ꒒꒒ꌗ
(@BollsHolls) reported
@Loujamo @ring Mine says the same 🙄. I hope they fix the outage soon.
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Dave G
(@dave7933) reported
@ring @gibber_16 I don't know why Ring isn't saying anything but it has been reported that the problem is with AWS and it is affecting not just Ring but many other companies also.
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Matt
(@matt14UK) reported
@annemp2006 @ring Yup system outage since 2pm
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Edinburghgirl
(@Edinburghgirl4) reported
@ring Don't buy them! Ring website and app down again today!!! Thousands of very P*d off customers!
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Louise
(@Louise171979) reported
@Loujamo @ring The whole ring system is down ... just checked their status online as ours stopped working this afternoon also
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Anthony Harris
(@AnthonyH1976) reported
@MPerilloGentile @ring @sammaantthaa That’s because all your video is stored in their servers. If they are down the system is useless!
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shawn baker
(@shawn897) reported
@JenniferKParker @ring My chime pro is not working with my Wi_Fi rebooted the device but won’t connect at all
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Rob
(@RobWM87) reported
@ring an All day outage for my home security system? This is outrageous! Really makes your customers feel secure.
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Darren Scott 🐝
(@Darrenjs68) reported
Is the @ring network down?
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Karan Makvandi
(@loosebball) reported
@2ndhalf_oracle @ring @ring_uk Down here in Canada too
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Alex Xu
(@XuA94) reported
@VelvetMcIntyre @ring I am experiencing the same issue
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Dirk Diggler
(@TheRealPope1936) reported
@DanHewitt_ @ring Maybe it’s not such a bad thing that my Ring doorbell is down, because I’m getting a much needed break from my elderly neighbor jerking off in front of my home. The next time my Grandpa does it, I’m calling the cops.
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Charlotte Kosaseang
(@charlottekosa) reported
@sebastianElzin1 @ring It’s down all over the world right now
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ioWint
(@ioWint) reported
@ring Camera mode settings are not working. Are you having an outage?? Please fix it!
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peter
(@tete9611) reported
@ring is the network being down cause an issue with adding new devices to my system
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Chris McKean
(@crizmo) reported
@powderedegg @ring Its finally back up. Bad outage that
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Louise
(@Louise171979) reported
@iamryanodonnell @ring Yes same! We thought it was ours and have spent hours trying to fix it! Now it looks like it’s not just us 😳
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nashan868
(@nashan868) reported
Hi @ring you have had a system outage for some time now - can you provide at least an update on when it’s going to be resolved because I just got a response hours ago saying yes you are aware which isn’t helpful!!
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Brad
(@iHerbcustomer) reported
@ring Many customers are now aware there's been an app outage all day, however, many could've avoided wasted time trying to troubleshoot what was thought to be an isolated problem. Your website and social media accounts make no mention of an outage.
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TheDarkLord
(@Th3D4rkL0rd1) reported
@ring Perfectly timed outage with the same day I received my first Ring product. Doesn't inspire confidence if I can't even set up my account.
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Liam Calland
(@yorkshireguy) reported
@LongJtwit @ring Haha! I think it’s cos AWS is down so not Ring’s issue.
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Mrs. Mommy Holliday
(@MommyHolliday) reported
from
Bronx, New York
Hey @UPS is it proper procedure for your deliverer to NOT use my @ring and leave my huge package outside in the dirt? P.s also watched him drive down the block at top speed afterwards.
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Luce
(@elloyouLOU) reported
@ring not working.... Cannot locate account since about 5 hours ago. When will this be sorted out? Please don't copy and paste stock answer
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MICHAEL PEYTON
(@m1k3a1m33) reported
@ring have you any idea when the problem will be fixed I can’t use my ring doorbell in live view or when it’s pressed it the notifications aren’t working???
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Ellis
(@EllisWakeling) reported
People complaining about @ring yes things break and they are trying to fix it chill out 🖕🏻
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Alex Xu
(@XuA94) reported
@RickRoaming @iamryanodonnell @ring Im getting the same error...
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Shay
(@ShadyPlanes) reported
@ring @gibber_16 Your team isn't investigating jack ****. There is an outage at AWS, which Ring clearly uses for it service, so you're stuck waiting like everyone else.
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Anthony Harris
(@AnthonyH1976) reported
@VelvetMcIntyre @ring System wide outage. The app is broken at the moment. Just spent half an hour slamming the door closed over and over!
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Chris McKean
(@crizmo) reported
@walkermac @ring Mine is now Lynda but it was down for more than 4 hours. Poor service.
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anne pearson
(@annemp2006) reported
@ring ring doorbell arrived today, can’t register as once enter a password it says something went wrong, try again. Is this due to the outage?