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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (20%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Jason D
(@jdrgrn) reported
@ring I had a simple issue and received an RMA with the wrong part…just got off a 1h40min phone call with multiple support agents to correct the incorrect replacement. Not impressed.
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Jeff
(@FreedomAlways9) reported
@ring The **** that I just went through to unsubcribe from your relentless SPAM has me wishing I would have gone with Simplisafe.
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M.
(@mvnaabdo) reported
@ring hi my doorbell sound is muffled and I can’t get it to work. Can you help me with this.
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Southern Doc
(@cognac62) reported
@ring are y’all totally hacked or offline?? Website won’t load. App won’t load. What’s the deal?
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CletusKasady
(@CletusKasady69) reported
@ring your latest update to your app for Android mobile devices still didn't fix the problem. Still no notifications and the preview doesn't update.
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T
(@timw19771) reported
@ring would love you not to ignore me and actually help. That would be kinda good. #nps0
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AllYouCanEat
(@GitMeDat) reported
@ring Ring started blocking my companie's VPN. I work remotely and have to disconnect if I get a security alert. This is so they can collect location and data. I see it as a security issue.
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Joe Lustig
(@JoeLustig1) reported
@ring I can't condemn this product enough. I am remote and my devices have mysteriously gone offline. There is no way apparently to reboot remotely. So now I am without ring devices in my residence. This is a wacko crazy out of control and should be investigated by the government.
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Androulla Clark
(@AndroullaClark) reported
@ring is ring door bell down again ?
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Joe Lustig
(@JoeLustig1) reported
@ring Who knows? I am remote and I can't reconnect ring devices that mysteriously went offline even though I have another device that says Wi-Fi is up and running with a strong signal. Who thought this was a good design function?
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Southern Doc
(@cognac62) reported
Helllloooooo @ring AM I THE ONLY ONE NOTICING RING SYSTEM 100% OFFLINE?
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CletusKasady
(@CletusKasady69) reported
@ring Did that before anything, it's your app. That's the problem Ya'll companies you just don't know when to accept blame
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Craig Powers
(@craigpowers6) reported
@ring I can’t get tech support by calling. After 3 tries they verified my account and either hung up or went to constant busy. Need help with my Bridge not connecting. Just chatted with Lindsay, she sent me straight back to tech and abruptly ended the chat 😡
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Southern Doc
(@cognac62) reported
@ring offline. Anyone else lose connection?
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John Yaglenski
(@levelbest) reported
from
Hilton Head Island, South Carolina
Is @amazon web services having an outage? Both my @ring system and @smartthings reported being offline within minutes of each other. Yet my internet is up.
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DR. YOUSEF ALSAADI 🔸 د. يوسف السعدي
(@yalsaadi) reported
@ring Very bad service and support after sale no warranty provided
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datadavd
(@datadavd) reported
@ring what can I do when all directions have been followed but my outdoor ring sensor still says tampered. Ive followed everything to a T and it’s still showing as tampered. Can y’all actually provide better help/support or send a replacement pretty plz. #badringsupport #ringhelp
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Thomas Ferguson
(@thomasferg) reported
@dexteritee @ArloSmartHome @ring I lied. Mines backup and running. Just a wifi issue. I’m safe from all the bad guys now. Phew!
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John whOsOever.
(@johnoelzejr) reported
@ring I needed a battery for my solar pathlight. your website description states "Smart Lighting Pathlight Battery × 1" I received a non solar pathlight. C.S. said @ring does not sell batteries. took 3 weeks for a refund. @ring fix your website please
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Zee16
(@Zee16) reported
@ring hello. How's YOUR weather? Ours is dealing with the storm. That being said, my doorbell is now offline. Is there some way to fix that remotely? I am out of town
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aka James Bond
(@FeelitWorking) reported
@ring I traced the fault! The last App update on android has broken the bell push notification. It just doesn't work now on any phone, but does on Alexas as before. Motion sense works fine. Bell pushes only show on the timeline as "missed". Can I go back to the last App ?
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AllYouCanEat
(@GitMeDat) reported
@ring #Ring_Security_System blocks your VPN "only" if #Ring decides they want to block access. Ring want to know your location for their data needs. A VPN stops them doing this. Its a Major privacy & security issue. Especially if you're working from home. #Ring_blocks_VPN_service
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dan castree
(@Dancastree3804) reported
@ring helpful has always not ! slight problem with ringing i cant show someone on the phone the photos bet you didnt think that one through ! all i wanted to know is why does ring keep kicking door bells of wifi but instead i get a ocd cut copy paste ai replies !
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Cameron A. Straker
(@cameronstraker) reported
@ring guys, how do I change the sound that my ring doorbell pro makes? I can use the ring app to change the sound my PHONE makes, but how do I change the sound the actual doorbell makes? Help and support pages on your website go round in circles and your support number is down.
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P E L I C 4 N
(@_pelic4n) reported
@ring you guys down?
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Southern Doc
(@cognac62) reported
@ring the app went offline.
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C
(@ChrissySteveys) reported
@ring i have misplaced one of the security screws for my 2nd generation doorbell - I’d prefer not having to buy the whole accessory kit to replace it - any way you can help? 🥺
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♔Princess
(@Princess6533) reported
@amazon @JeffBezos @ring Woooooooooooooooooooooooow! All you see on my Ring door bell notifications are STOLEN Amazon packages from neighboring areas in a 5-mile radius!! NONSTOP!! Sooo sad!! Especially now!! Billion dollar company can't help fix this problem!! SMH #Amazon
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Jerry Norman
(@JerryNo40834855) reported
@ring can't login four months email and password rejected sending code to a dead phone number Ring doorbell won't help me change the phone number. If I call in it doesn't help so?
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AllYouCanEat
(@GitMeDat) reported
@piacsm @buyvpnservice Still no "per app settings" for #Ring_cameras. ¯\(°_o)/¯ @Ring is now blocking #VPN_Services to #data_mine its customers. This is a serious security issue and for those who work from home.