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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (21%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rialto |
Sign in | |
| San Diego |
Device Failure | |
 Toronto |
App Crashing | |
| Cumming |
Device Failure | |
 Islington |
Online Features | |
| New York City |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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jack johnson
(@shaqaun1) reported
@ring God this app is so dog ****. Can’t access any of my live feeds from my computer, only sometimes on my phone. I’ve got a gig internet, so that’s not the issue, all cameras say good connection. I can see the camera on my ******* phone, but not my computer.
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TB
(@648mpjm5mb1) reported
@FocusTom @ring @ring same. I think you have an outage.
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Backwood Jody
(@_MickeyBandz_) reported
@Shelby_ville @ring Yeah I had it. Had some troubleshooting problems. No help. Then the lady had the nerve to say change products. So I did
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jack johnson
(@shaqaun1) reported
@ring Thank god I bought these from Costco, im returning these right now. 5 cameras and all garbage.
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Justin
(@JustinBTweetin_) reported
@Shelby_ville @ring SimpliSafe is also kinda trash and I have been debating switching to Ring 😭
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gaz
(@gazroach1) reported
@ring My ring has been down all day
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Tommy Harpel
(@FocusTom) reported
@ring the app is not showing alarm status. Not phone specific happening across multiple devices. Is there a system wide issue?
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CK
(@HustleNStops) reported
@TwittahSUXX @ring So you had this issue today too?
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MJ
(@LightningKite) reported
@ring having the same problem as the others this morning
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finegodmother
(@finegodmother) reported
@Shelby_ville @ring whatever you do, don’t switch to @VivintHome. they are also terrible.
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Sam
(@Scselig1) reported
@ring are your servers down? I can’t turn my alarm off from the app or the website. Went to my base station and it’s plugged in and wifi is good (green) what’s going on?
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Sam
(@Scselig1) reported
@21ScatPack @ring Their whole system is offline
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Limahl Rendel
(@mrcaptable) reported
@ring are your servers still down today. Cameras are currently dead, won't reset and app saying offline, customer service chat not working, please help !!!!!
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Pixelp
(@gckitty23) reported
@ring App is not loading alarm status for me too. I can’t disarm the security. Help !!
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Sam Ryan
(@Sam_R_Ryan18) reported
@ring The automatic reply doesn’t help and your tech support doesn’t either. Had the alarm going off for two hours.
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CK
(@HustleNStops) reported
@gckitty23 @ring Had the same problem this morning. Randomly works now
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Randy
(@21ScatPack) reported
@ring Any known issues? Second time this week that spot light cameras have gone offline.
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John C-Note
(@thabookofjohn) reported
@Shelby_ville @ring Glad I could help. Years ago I sold and installed alarm systems.
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Tom Mantia
(@tmantia) reported
@ring can you guys fix your **** so I can take my dog out. Literally stuck in my house because I can’t disarm it.
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Dr Laura Odelius
(@LauraOdelius) reported
@TaimonT717 @ring So stressful. Nothing worked, app or panel. We finally opened the door thinking maybe it was fully offline—but NO! And then WHILE the (LOUD!!!!!) alarm was going off, we got an automated call from Ring with a long message, call back number & confirmation code to provide. 😭
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La Femme Nakia
(@SidthaKid) reported
@Shelby_ville @ring Aww man. I hope they fix ******** up soon.
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UGA National Champs 🐶❤️🖤
(@Shelby_ville) reported
@Ring how about someone answers the ******* phone since your outage has alarms stuck on armed and people stuck in their ******* houses??
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Michael Disilvestre
(@MikeyD7281) reported
@ring My alarm and ring bridge cycling offline and online all morning. Sounds like a server outage.
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UGA National Champs 🐶❤️🖤
(@Shelby_ville) reported
Just know @ring is trash y’all. No support. No help. Don’t do it. Go with SimpliSafe or whatever.
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TB
(@648mpjm5mb1) reported
@ring @ring FYI I had to unplug and then remove the battery just so I could open the door to get the kids to school. Probably a lot of other customers experience similar things this morning. Please focus on the widespread issue rather than DMs.
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nealaa
(@nealaa) reported
@ring I cannot turn off my alarm this morning through the app. Is there an outage?
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Dylan Arlaus
(@DylanArlaus1) reported
@ring How about y’all fix your damn app and actually let people use the fkn alarm system ?
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Sam Ryan
(@Sam_R_Ryan18) reported
@ring this is ridiculous. We will be getting rid of ring, it’s more of a headache then a help. We cant disarm our alarm.
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Sam
(@Scselig1) reported
@blacknet101 @ring Website down too
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Taimon R. Turner
(@TaimonT717) reported
@LauraOdelius @ring It was even worst for us! We didnt even get a call! Got a message that the police were coming. My emergency contact called me and asked if we were ok. Panel would not turn off. App would not work! Dog was barking! Im definitely switching!