Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (64%)
• Online Features (18%)
• App Crashing (9%)
• Errors (9%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Newham	Device Failure	7 days ago
Port Orchard	Online Features	29 days ago
Morecambe	Device Failure	2 months ago
Greeley	Errors	2 months ago
London	Device Failure	2 months ago
Manchester	Device Failure	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eddy (@eddy_3y4) reported 4 minutes ago

  @sabucci_84 @ring @ring im experiencing the same as Sabrina mentioned, I cannot see the snapshot between activities. Do you have any update about this issue?

• 
  jimbo (@jimbojames1) reported 5 minutes ago

  @ring nothing to bring, your product is trash.

• 
  Jeremy Abreu (@jeremyabreu) reported 7 minutes ago

  @ring is your app down? Won’t open for me or update

• 
  🇺🇲*****, PLEASE!🇺🇲 (@HonkyPlease) reported 10 minutes ago

  @amazon @ring WHAT ******** IS THIS!!!

• 
  Adam Wells (@ihthrs33) reported 11 minutes ago

  @ring THE WORST SERVICE EVER> DO NOT BUY THIS PRODUCT IS ABSOLUTE TRASH

• 
  j (@callmemurnz) reported 11 minutes ago

  @ring What are u not understanding…… the post code I put to make my order is not working on the tracking Royal Mail up. There must be a mix up on YOUR end or Royal Mail. Am I speaking Chinese?

• 
  SoCalSquatter (@RealAlexT1) reported 14 minutes ago

  Has anybody ever noticed that @amazon deliveries don’t show up on your @Ring? They won’t ring the bell and somehow black out your camera…wtf @amazon ?

• 
  Dr. Kevin O'Mara (@achskomara) reported 18 minutes ago

  @ring help!

• 
  julie (@julierawlings) reported 19 minutes ago

  @ring my wifi is fine all other devices and the tv work fine… why does your door bell and chime device suddenly have a problem? Only your device i rang my provider it is actually a you problem which is now a me problem

• 
  Scooter Ames (@scooter_ames) reported 22 minutes ago

  @ring #Ring customer support is the absolute uckfing WORST!

• 
  Jason tulip (@Jasont72) reported 23 minutes ago

  @ring your retina 2k doorbell is terrible, didn’t pick up all sorts despite changing zones and other settings, absolute garbage

• 
  👀 🇺🇸 Casual Observer (@classicdawn) reported 27 minutes ago

  @ring And you're another example of why AI canNOT replace us. The support bot ends the convo without any resolution! Your customer service is the WORST!

• 
  Jewel S (@jewels_my) reported 28 minutes ago

  @ring Oh I’m sorry. You need to fix it on your side. Mine is perfect on this side. Hard wired is great for that. Any more excuses? You have messed with settings also. I took pets off my settings and now they are back on there. How dare you! So many things wrong with #ring not again.😩

• 
  Startup Academy (@vc__backed) reported 29 minutes ago

  The story of Ring and Jamie Siminoff is one of the best examples of waiting for the right moment. Jamie was able to sell Ring for $1.2 billion to Amazon, but first he had to turn down an offer from Shark Tank. "Kevin O'Leary gives me this offer, which was it just going to bankrupt the business. It was like royalties and all this stuff. Like we needed to build something bigger." - @ring Founder, @JamieSiminoff on @The_RoomPodcast

• 
  Chris Bryant (@The_ChrisBryant) reported 32 minutes ago

  @ring - just "chatted" w/ your AI chatbot for 15 minutes trying to fix something. It couldn't help so directed me to a live person - but the system is asking me what I need help with. It's 2026, these things need to talk to each other so we don't have to repeat everything. 🙏

• 
  Burger (@TailgateBurgers) reported 33 minutes ago

  My @ring camera doesn't pick me up pulling into the driveway, but if someone rides a bike or walks down the road it lets me know. Technology, man.

• 
  BetweenTheLines (@visionfaded22) reported 35 minutes ago

  @ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.

• 
  Mark Johnson (@Bertha_37) reported 38 minutes ago

  @ring Help! I am rapidly losing the will to live with Rings’ support chatbot and helpline! I’ve moved house and wish to cancel my subscription- it won’t allow me to sign in on the app and the support line just tells me to sign in on the app! Could someone pls help!

• 
  Misses microwaving fish in the office (@richgjaci) reported 40 minutes ago

  @HDCares @HomeDepot Sunnyvale CA Kifer Rd store couldn't help with @ring cameras. It was self service but I couldn't get to any of the product as it was in a cage . I even showed the staff members the product and its location in the app and still couldn't get any assistance.

• 
  Tom Reader (@thomasFreader) reported 41 minutes ago

  @AlecBurnsGolf @ring Sometimes things go wrong, nobody is immune from system errors. How they respond in problem solving is the point at which disappointment might be justified.

• 
  Clayton Knight (@mrcajunjoker) reported 42 minutes ago

  Hey @ring so I replaced a floodlight cam and added another. I have them shared with my gf but the new cameras aren’t showing up on her phone. Her email is under shared access for both cams. Is there an easy fix for this? Or do I delete her access and add it back?

• 
  Brad Rice (@BradRice14) reported 43 minutes ago

  Awful customer service from @ring . Multiple times trying to resolve an issue that is at their end and never a resolution. No complaints department and no escalation paths. Poorly run

• 
  Williams fam🐊 (@Williamsfam7) reported 43 minutes ago

  @ring @A24 Your customer service is terrible!!

• 
  Robert Schloss (@RobertSchloss) reported 44 minutes ago

  @ldsfilmguy @ring Well that’s a very poor AI filter!!! A) 4 legs B) 1 tail C) it’s a dog!!! 🐕 Is that your dog?

• 
  I find dotards! (@monkeybutte62) reported 47 minutes ago

  @DisrespectedThe We need to ban ALL Ring cameras! Destroy Ring cameras and be a patriot! Down with @ring

• 
  Shaun 'WHUFC' McCarthy (@ShaunMcCarthy90) reported 48 minutes ago

  @ring @ItsMikeTwitch its clearly something wrong your side as i see alot of people losing connection all the time now reporting the same problem!!

• 
  George William (@GeorgeWill2324) reported 53 minutes ago

  I knew I didn't like @ring but now it's confirmed. Wife and I were logged out of the app. We're trying to sign back in but it's not sending the verification code at all. What does the FAQ say? If you're having trouble signing in, try signing in

• 
  Yashvardhan Goenka 🇮🇳 (@The_other_Yash) reported 54 minutes ago

  @ring Hi Ring Support Team, I am writing to request urgent assistance with my Ring account. I have been completely locked out and am unable to log in despite multiple attempts over several days. Here is a detailed summary of the issue: (CHECK DM. I've mentioned the issue.)

• 
  Lisa M (@higgs_623) reported 55 minutes ago

  @ring Just replaced my spotlight camera that just quit with/newer model—it’s terrible. Why did you change design of the battery door to a twist instead of keeping the button drop down door!! It’s a real pain to get off & back on. And you changed to mount so I can’t use that 🤬

• 
  Amanda (@Amanda234712) reported 58 minutes ago

  @ring My ring cameras are offline