Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (60%)
• Online Features (20%)
• Website Down (20%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	11 days ago
Addlestone	Device Failure	15 days ago
Newham	Device Failure	1 month ago
Port Orchard	Online Features	2 months ago
Morecambe	Device Failure	3 months ago
Greeley	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Landrum (no relation) (@JamesRLandrum) reported 4 minutes ago

  @FedExHelp No I just want both drivers to arrive at the same time and throw down in front of my @ring camera

• 
  I find dotards! (@monkeybutte62) reported 8 minutes ago

  @DisrespectedThe We need to ban ALL Ring cameras! Destroy Ring cameras and be a patriot! Down with @ring

• 
  jimbo (@jimbojames1) reported 12 minutes ago

  @ring nothing to bring, your product is trash.

• 
  Alexi atherton (@Alexi2088) reported 13 minutes ago

  @ring Three calls. Three different advisers. Around 25 minutes on each call. Three terminated calls before my issue was resolved. That’s over an hour of my time wasted with nothing to show for it. Easily some of the worst customer service I’ve ever experienced.

• 
  LastRealOneLeft (@Rivirunthecity) reported 13 minutes ago

  @ring add the fact that my front door bell cam won’t even ******* load but the other 2 will what makes you think I should pay to watch my cameras like I actually want to know where ******** you think you have the right

• 
  Dan Spack (@DanieltheLion1) reported 14 minutes ago

  @ring Though the signal strength is still poor, it seems the Spotlight Cam is not discounting from the WiFi as much as before the extender was installed. It was explained to me previously that was a primary issue for the fast battery drain. I’ll send a DM. Thanks.

• 
  BetweenTheLines (@visionfaded22) reported 16 minutes ago

  @ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.

• 
  DonutOfDoom (@AnusOfDoom) reported 16 minutes ago

  @AFLcomau 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  JΩhn (@JohnDoe_5oh) reported 21 minutes ago

  @libsoftiktok @Nextdoor They’re just as bad as the @ring neighbors app

• 
  Lisa M (@higgs_623) reported 21 minutes ago

  @ring Just replaced my spotlight camera that just quit with/newer model—it’s terrible. Why did you change design of the battery door to a twist instead of keeping the button drop down door!! It’s a real pain to get off & back on. And you changed to mount so I can’t use that 🤬

• 
  Williams fam🐊 (@Williamsfam7) reported 22 minutes ago

  @ring Customer service is terrible!

• 
  DA (@Roentgenguy) reported 22 minutes ago

  @sabucci_84 @ring @ring same issue with one of my floodlight cameras. Please provide us with an update as to when this will be fixed. Thanks.

• 
  Omooba (@iamOmooba) reported 23 minutes ago

  Dealing with two camera companies, @ReolinkTech and @ring . While Reolink respond every 48hrs, no visible solution..Just steps that won't work Ring got on it, escalated right there and then and fix while on a call, even sent two replacement parts.

• 
  DonutOfDoom (@AnusOfDoom) reported 31 minutes ago

  @AFL 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  Clayton Knight (@mrcajunjoker) reported 33 minutes ago

  Hey @ring so I replaced a floodlight cam and added another. I have them shared with my gf but the new cameras aren’t showing up on her phone. Her email is under shared access for both cams. Is there an easy fix for this? Or do I delete her access and add it back?

• 
  ***** Joel Bryan (@willy_j_b) reported 40 minutes ago

  **Me unloading groceries** @ring camera: someone’s here @ring camera: HEY MAN, someone’s here @ring camera: OMG SOMEONE IS BREAKING IN WTF ARE YOU DOING

• 
  9-Iron (@Tblaney926) reported 41 minutes ago

  @ring I need help. It’s impossible to get a live agent. Can someone call me? I can send number.

• 
  Mental Midget 🤯🧘‍♂️ (@mentalmidgat) reported 42 minutes ago

  @ring Bull ****!!! You think anyone believes anything you lying Zionist Jew ***** says.. you partnered with Flock and flock shares all data with a Palantir.

• 
  Mark Johnson (@Bertha_37) reported 45 minutes ago

  @ring Help! I am rapidly losing the will to live with Rings’ support chatbot and helpline! I’ve moved house and wish to cancel my subscription- it won’t allow me to sign in on the app and the support line just tells me to sign in on the app! Could someone pls help!

• 
  jack (@ApeManitoba) reported 46 minutes ago

  @ring non-functioning customer service. I’ve spent two hours two different days on the phone trying to get a clear answer on transferring an account. Information that’s contradictory and hard to understand literally. A good company bad customer service

• 
  ALAN MASON 👨‍💻 (@Alan_nerd1) reported 46 minutes ago

  @kirstmichellle @ring Send me a DM for help

• 
  MaryWV (@MaryWVwv) reported 50 minutes ago

  @amazon @ring Amazon needs to fix this absolutely crazy huge blunder! Do you need a dictionary?

• 
  logan (@logosteel) reported 50 minutes ago

  Hey @ring ! On the old doorbell 2, it seems the UV screen has cracked and fallen off. Photos and videos are serviceable, but bad. Any support on this issue?

• 
  Ruth Hall (@RuthHal84018141) reported 51 minutes ago

  @ring fix your Neighbors App! We are tired of people sending messages at 2am about their internet not working. It's not a Safety concern, and there's no way to report people who do that. They treat it as a chat feature.

• 
  Jesus (@benjohnson4prez) reported 52 minutes ago

  I just realized @ring pushed out some AI bullshit for a free month, without me saying yes to it. There's no way to cancel it unless you cancel the service. Congrats ring, service cancelled. Next time ask us if we want that ******* **** pushed on our cameras. ********!

• 
  👀 🇺🇸 Casual Observer (@classicdawn) reported 53 minutes ago

  @ring And you're another example of why AI canNOT replace us. The support bot ends the convo without any resolution! Your customer service is the WORST!

• 
  🇺🇲*****, PLEASE!🇺🇲 (@HonkyPlease) reported 57 minutes ago

  @amazon @ring WHAT ******** IS THIS!!!

• 
  Jewel S (@jewels_my) reported 58 minutes ago

  @ring Oh I’m sorry. You need to fix it on your side. Mine is perfect on this side. Hard wired is great for that. Any more excuses? You have messed with settings also. I took pets off my settings and now they are back on there. How dare you! So many things wrong with #ring not again.😩

• 
  Dr. Kevin O'Mara (@achskomara) reported 1 hour ago

  @ring help!

• 
  HeIsRightAgain𝕏 (@HeIsRightAgainX) reported 1 hour ago

  There is nothing more insufferable than ordering @ring products, having the shipment arrive without the key component, calling customer service (apparently in SE Asia)...encountering an accent so thick it's not understandable (and I've traveled to SE Asia frequently on business), and trying to resolve the issue, being told the phone number on your profile is not in their system, and the phone number on your order (same number) is not in their system, but that the order number IS, but that is still not sufficiently identifiable. Thank God I recorded the call.