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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (20%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Thompson
(@kyle_benton) reported
@TaylorSicard @ring AWS is having problems so likely why the Ring app is down. Have Google Nest at home and cameras work great and cloud storage is cheap. Use @Ubiquiti at all of our warehouses and they are great as well. Also, POE so if your house is wired can eliminate wiring.
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Pete Taggart
(@ptagga9) reported
@diyemmy @ring Down on the Wirral
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Remy
(@RZcorvidae) reported
@ring Now, I’m only on the $3/month plan, (bc I’m poor and I only have one camera) so it’s not about a loss of money, but on principle. The fact that there’s a complete and total service outage literally less than 48 hours after I paid for this service, unacceptable.
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@amys_bus_ticket 🌊#PaperBallots
(@amys_bus_ticket) reported
@RING All cams are not loading (more than one location). #RING App does not load. 'LIVE VIEW does not load. 'HELP' does not load. What is going on?! And when is this going to be fixed? (And no, it is not the Wi-Fi connection.)
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Felicia💕
(@Felicia7997) reported
So the @ring app is apparently down. 😐
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Tre Smith
(@PastorTreSmith) reported
@ring Horrible time for a outage. With so many deliveries happening this time of year we need access to our cameras to monitor packages being dropped off to prevent theft. Please resolve this quickly.
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joe
(@joe01296720) reported
@ring any updates on the down system??
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pickles
(@pickles61068) reported
@ring again the systemm is down. This is a regular occurrance now!!! How about compensating those of us that pay money every month for this service that is full of faults???
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Nicholas Walker
(@tnap1979) reported
@ring take your garbage cameras and app back.., thanks to your stupid app update.. I'm now locked out of over $900 in hardware and I'm bloody pissed
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Galvin Kunar
(@Galv1) reported
@ring I've removed the doorbell completely after re booting WiFi and trying in vain to reconnect. A simple email or text notifying us there was a problem would have been cerebral
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Joe
(@Jclimenti0402) reported
@ring Well fix it already. Or give your customers a FREE year of service!!!!!
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robert smith
(@dancastree6346) reported
@ring have you tried calling your customer services to trouble shoot yourselves ?
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Andy⚡Jones
(@ADJ_BMWr850r) reported
@ring Hi, only been with you a week, not a good start with this outage, fortunately still running my old system side by side. Two hours downtime is long enough now, please sort to retain custom, thank you.
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Debbie Kitzke
(@DKitzke) reported
@ring help. My phone dashboard won't load (tried ALL morning), and your website will not let me log in. How do I get my security cameras back on line?
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Coombzy
(@MrCoombzy) reported
@ring @pink_dottie You've gone down worldwide... and you've announced when it happened and that it isn't back, how many robberies are going to happen because of this... perhaps just text Ring customers about the down time as I know you have that info.
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Chelsey
(@Chelseyjayne87) reported
@ring I know I only pay £5 for 2 devices and that isn't much but seriously its more down than not. How is ring doing its job now when it's down 🤯
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Vince Mattaliano
(@vmwrites2266) reported
@ring I'm comforted to know that it's not on my end. It is less comforting, to know that a huge company would suffer anything more than a momentary outage. At this point (1250 pm), it's been about 2½ hours. Sales & service are equally important.
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ClosetLibrarian
(@ClosetLibrarian) reported
@Rabid_Ricky @ring But the message on the system the air message till says it’s a Wi-Fi issue they need to fix that error message going forward.
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JellicoDog
(@jellicodog) reported
@renogolfer @daisbelllo @ring There is nothing worse when paying for a service with constant outage while free service is always working.
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Sunday Phillips, Entrepreneur— Founder & CEO
(@SUNDAYPHILLIPS_) reported
@ring @OpenDuskToDawn Yes, the same problem @ring in FortLauderdale
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JellicoDog
(@jellicodog) reported
@MrCoombzy @daisbelllo @ring I check my ring often and I've experienced this at least a half a dozen times this year alone. It was frustrating when there was an outage when there was a burglary scare happening in my neighborhood.
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JellicoDog
(@jellicodog) reported
@RayKalsitrant @daisbelllo @ring If i get another outage this month I'm definitely going to switch over to another service. Also, Wyze and Eufy don't have a subscription fee, unlike Ring.
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Charles McCloud
(@GXPSS) reported
@ring these instances are happening far too often. Get your stuff together. People rely on you. Stop screwing up and stop tweeting 'DM us so we can look at what's wrong' stuff repeatedly when you know damn well your systems have crashed. Fix it. Apologies are not enough.
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Art Samurai
(@jahangir198584) reported
@ring ring app doesn't seem to be working on my tablet or wife's phone, tried logging in on the website getting error messages with that too, is there something wrong on your end?
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Charles McCloud
(@GXPSS) reported
@ring Good thing this didn't happen today when all your systems are down. No alert. No siren. Unable to contact authorities through panic alarm. You picked a bad day to brag.
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Nicholas Walker
(@tnap1979) reported
@ring And NO I am not sitting on the damn phone for over 2hrs to not be answered and then hung up on... PISS POOR customer service if you ask me
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Shushan K
(@Shushan_Tweets) reported
@ring is your system down for your app?
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MacedonianHero
(@Leaffan1972) reported
@pollypop77 @CindersCB @ring Blink is fine too. Only Ring is down for me.
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Tre Smith
(@PastorTreSmith) reported
@ring Not a grate time to be down lots of deliveries this time of year and we need to monitor deliveries to prevent theft. Please resolve quickly.
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Ann Travis (Dee)
(@adtravis) reported
The one time I schedule a pickup from @USPS @ring was down so I was unable to catch my #postalcarrier. I am #nothappy 🤬