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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Sign in | |
| Charlotte |
Device Failure | |
 Manchester |
Device Failure | |
| Laurelton |
Website Down | |
| Meridian |
Online Features | |
 Sevilla |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Stapleton
(@MattStapleton18) reported
@ring 2nd time in a month your service has gone down. Don't make me return all my equipment to amazon... not impressed.
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Mz. Santiago
(@HazelChi20) reported
@memyself_n_boo @ring I swear it goes down at the worst times. They need to reimburse a lot of people for their crappy service!
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Suzie Scheffler🦌🎄
(@cassie_ogrady) reported
Can someone help me figure out which @ring doorbell I need? I want to be able to switch batteries without removing it. There are so many versions I'm not sure where to start.
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Ryan sweeney
(@Sweeney_27) reported
@SewScandalous @ring Ring is trash always having problems, not loading video, completely missing movement right in front of it. Currently as of this writing the damn thing cant load live video and isnt working at all. Up to date firmware and app up to date. Full grabage
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Jeff Dickey
(@jdxcode) reported
@rwz @ring It would ring the old doorbell too but that’s broken for reasons I don’t understand
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Dan Ryan
(@_DanielRyan) reported
@ring Just checking you know the live stream connection and the app is down in UK right now?
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Mitch ™Ⓜ️
(@kade6767) reported
@ring Big problem. We just opened box of order that is supposed to have sign, chime, and doorbell. The doorbell is not in the box!!!! What the hell is going on here?!
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lisa coyle
(@lis_coyle) reported
@ring down AGAIN!!
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Damir K
(@dkny083) reported
Really @ring 2x in a month crashing now getting a streaming error what is happening lately?
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This isme
(@quantum743) reported
@ring ring doorbell is down more often than it’s not! Seems to be since google took over!
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Ryan Anderson
(@ryanstanley22) reported
Well thought there was an issue as couldn’t log in and couldn’t view livestream on my @ring doorbell, at least I know it’s not just mine there’s an issue with
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fran
(@Golfhacker_60) reported
@ring camera videos missing events, slow to respond and no live view. Must be another @ring failure.
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Visje
(@Visje31) reported
@ring @fookinchuff Down again? the second outage in the two weeks I have this doorbell. Please tell me you're joking!
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Abhishek Kotnis
(@angsyng) reported
@ring is there a problem logging in as well? I had issues when looking at the live stream so I logged out. Now can't login again.
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ScouSebiRd
(@fookinchuff) reported
Ffs @ring down again?!?! Seriously?!
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Mz. Santiago
(@HazelChi20) reported
@ring why do I keep getting a streaming error? This happens like every other day. You need to do something to make it up to all your customers!
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Jemima Sohn
(@jemima1707) reported
@ring App shows streaming error on all devices. Can’t log in online. What’s going on?
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@Username_itsme
(@Username_itsme) reported
@GunnerMamba @ring Subscribed to Ring.... 3 outages in 2 weeks is disgraceful.. The fact they let all the criminals know on their website it's gone down is very clever @MartinSLewis please look into this.
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Matthew Swann
(@Dr_MatthewSwann) reported
Another outage at @ring in the UK?
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jee.112
(@jvp_van) reported
@memyself_n_boo @ring ring again wtf is wrong with you guys
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Deb
(@starman_2) reported
@ring Why do you have this problem so much? People pay a lot of money for these cameras and they rely on them. It’s not good enough!
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Greg Furry
(@gfurry) reported
@ring any word on when you are updating your Mac app? It has been two months and the current version is garbage. It won’t quit unless force quit and just stops working all the time.
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Ian White
(@Lofzy) reported
@ring starting to wonder why I have invested so much in a system that seems to go down so often.
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Addy
(@AddisonWTaylor) reported
@ring Can't believe there's an outage again. Two parcels now undelivered as I can't go on live feed or answer calls. What the hell am I paying for?!
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gary
(@gary55462073) reported
@ring not working again wish i had never purchased this bell
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Me
(@EyesSaySo) reported
Since I've purchased a new floodlight cam and 4 stick up cams a few weeks ago, you have gone down three times. @ring
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macca
(@macca0675) reported
@ring any estimate to when it will be fixed. We use ring doorbell for access to a building and we have to keep going down 5 flights of stairs to see who wants to enter. We can't just buzz them in
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Deb
(@starman_2) reported
@ring won’t connect to live feed again! Is this a mass problem or just mine?
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Megan Parker
(@Megan_Jones89) reported
I have NEVER experienced worse customer service than I have with @ring . Ordered a brand new device in September, it stopped working after 3 weeks, spent HOURS on calls only to be sent a REFURBISHED unit, then be told we can’t get a refund when it doesn’t work either! TERRIBLE!
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WestmorlandE
(@Westmorland_E) reported
@ring for the second time this week your app is down in the UK. How do you plan to reimburse subscription customers for the disruption?