1. Home
  2. Companies
  3. Ring
Ring

Ring status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 42% Device Failure (42%)
  • 22% Online Features (22%)
  • 13% Sign in (13%)
  • 11% Errors (11%)
  • 7% Website Down (7%)
  • 4% App Crashing (4%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Greeley Errors 6 days ago
London Device Failure 8 days ago
Manchester Device Failure 10 days ago
Romeoville Device Failure 12 days ago
Garland Device Failure 14 days ago
Louisville Online Features 18 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • mostdope97_eth
    mostdope97.eth (@mostdope97_eth) reported

    @grok @ring @ring is STRICT. **** yall

  • ell123567
    ell (@ell123567) reported

    @ring Help this elderly man please Ring!

  • logosteel
    logan (@logosteel) reported

    Hey @ring ! On the old doorbell 2, it seems the UV screen has cracked and fallen off. Photos and videos are serviceable, but bad. Any support on this issue?

  • gigmcdonough
    George (@gigmcdonough) reported

    @ring I only need a replacement part. If Ring can't provide the part needed to fix my device, they should replace the unit with a comparable upgraded model at no cost. Customers shouldn't be penalized because parts are unavailable.

  • RickMAllison
    🇺🇸♥️⚾️Rick M Allison⚾️♥️🇺🇸 (@RickMAllison) reported

    Hey @ring You sent me a partially fulfilled order. There is nowhere to find the order that was not sent. The tracking number listed is for only the partial order received. There is no tracking number for the items that were not sent. I tried chat and they gave me a number to call. All that did was loop back to the website showing my order, but THERE IS NO TRACKING NUMBER FOR THE ITEMS THAT YOU DID NOT SEND. FIX THIS! IT IS RIDICULOUS THAT YOU DO NOT HAVE A TRACKING NUMBER FOR THE ITEMS THAT HAVE NOT BEEN SENT. Pending status does not cut it. Never ordering again unless you fix this.

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 19 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.

  • JAYintheBX
    Jay (@JAYintheBX) reported

    @ring Had to unplug my Stick Up Gen 3 Cam, remove battery and plug it back in to get back "Online." The other issue I have this with this cam is that sometimes it takes a long time to open Live View. This problem doesn't occur with my Outdoor Cam Plus. Always connected, fast Live View

  • jeremyabreu
    Jeremy Abreu (@jeremyabreu) reported

    @ring is your app down? Won’t open for me or update

  • phm5kzb6nr2
    Jane Brooke (@phm5kzb6nr2) reported

    @ring I can’t figure out how to update or upgrade my items - bc it says I can’t do it via the app…please help. 2 days left

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 17 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.

  • Thejcunderwood
    Josh Underwood (@Thejcunderwood) reported

    @Ask_Spectrum @ring Can one of you please help me? I’ve had a working Ring doorbell for a while. I just got a new Spectrum router. Every device connected to the new router immediately (network named the same) except the doorbell. I’ve spent at least 4 hours on the phone with you two. Ring says the firewall needs to be lowered. Spectrum says they can’t adjust it. My old router had to have only WPA2 selected and I’m told this can’t be done with this router. Basically now Spectrum said “Talk to Ring and let them know that you can’t get a dedicated 2.4 network or control the security” and Ring said “Adjust the security or get a new doorbell”. Can someone please help? Give me a list of compatible doorbells with Spectrum or doorbells that Ring makes that will connect if you can’t isolate the security setting.

  • JohnDoe_5oh
    JΩhn (@JohnDoe_5oh) reported

    @libsoftiktok @Nextdoor They’re just as bad as the @ring neighbors app

  • wild_witchy_
    Wildwitch 🧙‍♀️ (@wild_witchy_) reported

    You see the worst and the best of human beings when you have a @Ring camera at your front window. I watched a woman kick a piece of trash into our front yard. 3 minutes later I watch a couple pick it up and clean it up.

  • MattMartinIvy
    Matt Martin (@MattMartinIvy) reported

    @ring I have one of your ring alarms, whenever we lose power the system Never resets to the network, You have to do a reset. Surely this known glitch can be fixed. What if I was away and had power cut: the when would go offline until I got back. That goes against the whole idea

  • RefSuperDavePWD
    Ref SuperDave (@RefSuperDavePWD) reported

    @JenBassAllen @DaveInTheRC @ring $20 a month

  • Alan_nerd1
    ALAN MASON 👨‍💻 (@Alan_nerd1) reported

    @kirstmichellle @ring Send me a DM for help

  • Phil_da_crack
    Phil McCracken (@Phil_da_crack) reported

    Wow @ring that's quite the pricing model. 1 camera costs $60 per year, but 2 cameras is $150?!? That's some first class horse **** right there. 2 ring cams hitting ebay this morning if you want em back

  • RealAlexT1
    SoCalSquatter (@RealAlexT1) reported

    Has anybody ever noticed that @amazon deliveries don’t show up on your @Ring? They won’t ring the bell and somehow black out your camera…wtf @amazon ?

  • nl_siba
    siba (@nl_siba) reported

    @akinyi__wendy @b1ackd0t Honestly, you haven't invented **** your so called invention is already in the market @ring

  • jrashmore
    Jamie (@jrashmore) reported

    @ring how come I’ve been waiting for my replacement device for nearly two months, you take the money out of my acc knowing I do not have the device yet but yet your customer service team do nothing to ensure my device is delivered? Terrible service!

  • rnahmias
    Ran Nahmias (@rnahmias) reported

    @FedEx One out of every three deliveries lately seems to end with: “Customer not available.” The problem? @Ring cameras exist. If your driver doesn’t want to make the stop, that’s one thing. But claiming I wasn’t home when the cameras show nobody ever arrived is something else entirely. @FedExHelp

  • Its34Again
    Scotty J (@Its34Again) reported

    Day 18 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.

  • chaconkie
    Jerry Chacon 'blue check mark' (@chaconkie) reported

    @ring @USPS @USPS it's called "mail delivery" not "mail come pick me uppy", right? Also, now are you seeing why people use FedEx, ups, etc, instead of your ancient asses? Way to ******* over 🖕🤬🖕

  • Its34Again
    Scotty J (@Its34Again) reported

    The latest iOS 26.5 beta has broken the @ring widgets You can still add widgets but half the cams are missing and won’t let you add them to the widget. @ring_uk

  • tobymedia
    Toby Benson (@tobymedia) reported

    Amazing how a multi-million dollar company like @ring can have such terrible UX in their app/website that it doesn’t let you subscribe to their pro package… like I’m trying to give you money & you’re not letting me - crazy! This page opens whenever I click to upgrade and it’s a dead page with info about the plan… and says “plans can’t be managed in the ring app” and there’s nowhere to click!! Madness.

  • raymondjtoth
    raymondjtoth (@raymondjtoth) reported

    @ring Ring video doorbell app using, rin posy from other give error ever time open check internet but internet on android phone on since can post here can you look at this please fix it rebooted phone same thing gose on

  • opngate
    Robert WR (@opngate) reported

    They’ve been trying to shove Ai down our throats for years now. Look at the @ring Super Bowl ad. We should resist Ai as much as possible

  • ihthrs33
    Adam Wells (@ihthrs33) reported

    @ring THE WORST SERVICE EVER> DO NOT BUY THIS PRODUCT IS ABSOLUTE TRASH

  • Jasont72
    Jason tulip (@Jasont72) reported

    @ring your retina 2k doorbell is terrible, didn’t pick up all sorts despite changing zones and other settings, absolute garbage

  • MamaWaller85
    Laura Waller (@MamaWaller85) reported

    @ring is there a current issue as my device has been offline all day and no problem with WiFi