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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Sign in | |
| Charlotte |
Device Failure | |
 Manchester |
Device Failure | |
| Laurelton |
Website Down | |
| Meridian |
Online Features | |
 Sevilla |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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14ds
(@14ds1) reported
@ring is ring down in the uk?
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Neerav Shah
(@ShahNeerav) reported
@ring Hi. I've been waiting for a replacement Ring device since November. Can you please help confirm its status? Thanks
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Miss Boring Wolf
(@BoringWolf8) reported
.@ring Why do I need ID verification for my driver's license? **** that. I suggest you find a different way option, not ID. Because the camera on my laptop didn't work either. 😒Yeah, I can't able to find my iPhone at home I need to see my ring camera.
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PJ
(@jeanisbusy) reported
@ring @iBuckhead YOU NEVER DO! That’s a standard response as well as “SORRY, we hear this problem a lot” when you delete past videos when you update a credit card on file!
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Bill Howell
(@Bill_Howell_) reported
@miciphone @ring @Dlink Its not the device its dlink "end of life" for my smart plugs. My son with the latest iphone has same issue. His app works as does one of mine but that app doesn't support smart plugs.
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Alston Ingram Jr
(@OklahomaBigAl) reported
My @ring is ineffective. @ring should be ashamed of trying to fraudulate a 72 year old man down here crippled up retired out on Social Security. Your recovery system is the worst I’ve ever seen, and even said that I don’t on the ring door bell that I paid $249 for.
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dan castree
(@Dancastree3804) reported
@ring trying looking at the picture the wifi signal bars are there the issue it you lot at @ring keep kicking cameras of wifi for no reason other then to con customers in to upgrading as for dm i'm to busy fixing your issue in the dark i.e. reconnecting the camera in the rain and dark
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Kaykay
(@kskytte) reported
from
North Vancouver, British Columbia
@ring has the best customer service! DM’d them and in 10 mins my problem was resolved.
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CletusKasady
(@CletusKasady69) reported
In the new year I would like for @ring to fix their app
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Mark Okrasa
(@MOkrasa) reported
@ring A familiar sight despite having wireless cameras from another company that never go offline!
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Chris Shepherd
(@chrissheppy) reported
@ring since the last update me and others are having problems with camera preview within the app, any fix for it yet ?
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DJ CUE
(@faceofjustice32) reported
@ring I see kind of a small problem.......since it's most likely that thieves with enter threw the sides as soon as they see it they would probably RIP it off becouse theres no side view
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Sir SelFelin 🏴 3 kunty witches
(@Selfelin) reported
@evridelivery what a **** service you give. Mrs Felin has NOT received her parcels from #Matalan at beginning of Dec. You gits have stated that delivery was done. No pics at all to proove it. No parcel has been found and no delivery person clocked our @ring @EVRi_Delivery
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dan castree
(@Dancastree3804) reported
@ring like i said last time when you kept moaning about dm theres NO point with dm you all refuse to help ( like in 2020,2021,2022 when i had the same issue )
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dan castree
(@Dancastree3804) reported
@ring like i said last time when you kept moaning about dm theres NO point with dm you all refuse to help ( like in 2020,2021,2022 when i had the same issue )
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Ian Robertson
(@faranheit451) reported
@ring @thinnestblue Hi Ring Not so good as what happened to my order that you lost, replacement also lost and replacement for the replacement - also lost Why won't you tackle this problem?
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thewhorenextdoor
(@Ginagirl9000) reported
@thevivafrei @ring Ring collects your video and data and will willing give it to police if asked **** Ring
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Darren (Parody)
(@Darren_FBR) reported
So I’ve just messaged the @ring contact chat and went into great detail about this issue and… you’re going to pass my comments on and it’s not possible to update me with any action taken blah blah blah. Thanks a bunch!
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qball 🍯🦡
(@qb4ll) reported
Why are so many companies like @ring blocking VPNs on their mobile apps? This is going to be a bigger problem as more and more people are using VPNs for security.
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The Prototype
(@_Amarie92) reported
@ring customer service is terrible!! I just spent 30min on the phone with a rep due to a previous rep canceling my protection plan without my permission that was paid in full for a year!
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14ds
(@14ds1) reported
@ring Is ring down in the uk
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Daemon
(@LordofCaraxes) reported
@ring terrible
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Sir SelFelin 🏴 3 kunty witches
(@Selfelin) reported
@evridelivery what a **** service you give. Mrs Felin has NOT received her parcels from #Matalan at beginning of Dec. You gits have stated that delivery was done. No pics at all to proove it. No parcel has been found and no delivery person clocked our @ring Despicable shite
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georgeworwell
(@georgeworwell) reported
@thevivafrei @ring I just got a message from mine: "There's someone at your zipper." WTF?
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ztalpnielk
(@ztalpnielk) reported
from
Manhattan, New York
@ring set up is absurdly difficult. Q code so tiny, you can barely see it. 3 agents couldn't help.
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Jeaia
(@Jeaia) reported
I could tell the minute the @Ring customer support lady answered she was going to be a problem. You just can tell in her tone of voice and feel her attitude thru the phone . 😢
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Sneaker king Supreme Hokage👑
(@HokageBklyn) reported
@MissGinaDarling @ring No Gina, bad enough that you got a flamethrower, now you want taster doorbell, na, we got to stop her NEOW
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Zach Linder
(@zachlinder) reported
@ring Hi, I placed an order on ring dot com nearly a year ago, and it never arrived, and looks like never shipped. Can you please help? I have the order number.
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Meghan Spradling
(@megspradling) reported
@ring Is there someone who can help me with product support? I was just billed for an annual Ring subscription, but haven't had a ring device for 2+ years.
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dan castree
(@Dancastree3804) reported
@ring like i said last time when you kept moaning about dm theres NO point with dm you all refuse to help ( like in 2020,2021,2022 when i had the same issue )