Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Online Features (28%)
-
Device Failure (21%)
-
Sign in (18%)
-
App Crashing (15%)
-
Errors (10%)
-
Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Copenhagen |
App Crashing | |
 Hounslow |
Website Down | |
 Detroit |
Online Features | |
| Manchester |
Sign in | |
| Ashtabula |
App Crashing | |
| Barnsley |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Snowdrift Antiques
(@SnowdriftAntiqx) reported
In two exact same locations, same Wi-Fi network, Ring outperformed @Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
-
⚜🖤 ૐ Miss V ૐ 💛⚜
(@__MissV__) reported
Great now the @ring app is lagging, none of the cameras load nor does it recognize my device. I wonder if people can hack into and **** up accounts
-
Chris Weaver
(@chrisbweaver) reported
Welp, @Logitech Circle doorbell is down again. Makes me miss my @ring , but the HomeKit is great... when it works -_-
-
Cylee
(@Cylee3Cylee) reported
@DARKMIRROR002 @ring they're not bad, all things considered. I can count with my hand how many times it have failed me in the years using it. But of course, you can argue that old system is more reliable, but that impression also comes with fact that you never monitor them like you would with Ring.
-
Ray Von
(@Craig74Nov) reported
@ring whenever i try to watch live video for my Ring security camera, via your website, it won't connect... Any idea how to fix this ? This is on my PC, But on my Phone its fine.
-
KJ49er
(@subieXtrek18) reported
@ring Is the app and website down?
-
🇺🇸 Will ©
(@SirWill) reported
@ring I was saying the problem is wider than your status page mentions.
-
Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary is the worst. Their servers are laggy. Their support sucks. They dont care. @Ring
-
donna johnson
(@rockinaftermidn) reported
@ring a company that is not customer oriented, they don’t help with issues, instead they say connect with the ring community when they’re the one who should assist with your issue, since they’re the maker of the product
-
Tom
(@tlee213) reported
@ring saw ur recent tweet of the issue. I deleted the app cause I thought it was my app and tried logging in but it says for 2 factor “bad gateway” and “the operation couldn’t be completed”. Just letting u know
-
Katie Gleeson
(@kategleem) reported
@Crampo09 @ring Ours is all offline too!
-
DARKMIRROR002
(@DARKMIRROR002) reported
@Cylee3Cylee @ring Not looking for an argument at all. Like I said I just feel bad for the people that use alarm system setup when something like this happens. Glad to hear your experience has been really good overall, it's good feedback. Looks like things are back up hope you have a great night.
-
🇺🇸 Will ©
(@SirWill) reported
@ring more than just app not loading. Can't sign in on web. Windows app is down too. When app was partially working, showed devices but said alarm system offline but it isn't.
-
John Brittaine
(@Hammertime4u) reported
from
Sawbridgeworth, England
@ring I have fully charged battery,perfect picture during the day,white/grey horizontal lines at night making it impossible to see any meaningful pictures,cannot be Wi-Fi issue as only happens at night,can the Ring team please resolve this ASAP,lots with same problem on chats
-
Susan Whitehill
(@SusanMWhitehill) reported
OK, @ring, your two-step verification won’t let me log back in to my account. I keep getting “verification failed” when I’m typing the correct code. Help!
-
Kat Pfeifle 🐈🐈⬛🐈🐈⬛
(@katpfeifle) reported
@ring OMFG! Sent 400$ in merch back as instructed by CS. Only received 40.00 refund. CS is in a foreign country who cannot understand tge problem. Called 5 times. Last call 45 minutes Rep hung up on me
-
DARKMIRROR002
(@DARKMIRROR002) reported
@ring just canceled my ring security bundle. Glad your stuff broke now, before it shipped, save myself a lot of money and a lot of grief.. y'all keep hyping your products but but you need to focus on quality and reliability. Hopefully you get this resolved before the next issue.
-
richard
(@testastretta) reported
@ring When are you going to turn off this annoying GeoFence marketing? I said no thanks, it keeps nagging me to enable it permanently. Instruct your developers (marketing) it's none of your damn business. Fix. The. Bug. #Security #Privacy
-
Kat Pfeifle 🐈🐈⬛🐈🐈⬛
(@katpfeifle) reported
@ring @ring OMFG! Sent 400$ in merch back as instructed by CS. Only received 40.00 refund. CS is in a foreign country who cannot understand the problem. Called 5 times. Last call 45 minutes Rep hung up on me.
-
NW Angel
(@NWAngel) reported
@ring seems on a mission to destroy their most loyal users - I have five devices (doorbell, cameras to watch the dog) and use the app multiple times a day. On Chrome your web login fails and crashes and is half as useful. Thanks @Amazon for ruining a great product.
-
Jeff Otton
(@nblovie) reported
from
Waterlooville, England
@ring I’m trying to set up a new account- I’m not receiving the verification email. Is there a problem with your end?
-
Ali Hafiz
(@DrAliHafiz) reported
@ring suddenly unable to access live view on all my stick up cams or my video doorbell. cannot access "device health" screen for any of them either. control center only working intermittently. alarm system seems to be working, but all cameras are down
-
Kyle Jones
(@Ky13jns) reported
@ring hi my ring doorbell isn't connecting its keeps saying there seems to be a problem with my Internet connection but there is no problem with my Internet? Uk
-
Jon Graft
(@JonGraftDesigns) reported
The @ring app is absolute garbage. I've had issues every single day. Either requiring me to logout & back in or I get a streaming error and told to "try again later". Also where is HomeKit support?
-
Tyler Whitney
(@TylerWh73067574) reported
@ring I've has to completely turn off all notifications because this cam that says it's working 100% correctly won't stop giving me fales erroneous alerts. What good is a security cam that cries wolf OVER AND OVER AND OVER. ANSWER: It's uselessdon't have this problem w/ Nest cams
-
Alex Crampton
(@Crampo09) reported
@ring is there still known issues? Doorbell offline. Try to re-setup and won’t finish. Using iOS app.
-
Chris Lane
(@ctopher06) reported
@WyzeCam your products are garbage and your customer support is even worse!! @ring you've gained a new customer!
-
DARKMIRROR002
(@DARKMIRROR002) reported
@Cylee3Cylee @ring I feel bad for the people with the security systems through ring.
-
Adam
(@manwithasandy) reported
I wonder what @ring does when someone is in real trouble
-
Dominica
(@DominicaShelby) reported
@ring I updated my ring doorbell yesterday with the app and now all my recordings have gone, not really a huge issue but I’ve paid for these months for them to save and the update has wiped them including my favourite’s. Seems like a waste of monthly money now