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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Online Features | |
| Gloucester |
Sign in | |
| Bognor Regis |
Online Features | |
 Copenhagen |
App Crashing | |
| Hounslow |
Website Down | |
 Detroit |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Pat39Chevy
(@Pat39Chevy) reported
@ring My cameras have been down ALL DAY. Would be nice if @ring would post SOMETHING about what's going on. SMH
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Shapeshifter
(@RoxFarsi) reported
@DanHewitt_ @ring Yep, their phone & site is down completely, attempted verification 8 times, cannot login
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Stuart Bennett
(@stutheyido) reported
@ring find the app really poor. Still showing doorbell online even though I’ve took the battery out to charge as said it was was dead. Was only put in on Sunday. For some reason today just won’t sync with app
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MUZZY M
(@MUZZYM) reported
@luiscamacho @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro.
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James Lyons
(@HamezLyons) reported
from
Firhouse, Leinster
@ChatFriendsUK @TashaKP @ring They’re having an outage. It’s a pity they weren’t more up front about this
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chris ford
(@chriscford) reported
@JAliceburg @BoondockGt @ring Mine keeps trying to send verification codes via text at login and failing. Sounds like everyone around the world is having the same issue.
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Kishan Raja
(@kishanraja26) reported
@ring @ring_uk doorbell not working and can’t sign in! #fixit #ring #down
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Pascal Clarkson
(@nateu) reported
@ring trying to create an account so I can do the setup of my device. Something didn’t work. Can’t login nor reset password. What should I do?
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Colm Gordon
(@Colm1984) reported
@ring Worst devices I've ever purchased. Load of rubbish
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Anna Ambler
(@annaambler) reported
@stutheyido @ring Mine went down at about 3.30 I think. Spent ages resetting everything and then found it wasn’t just me!
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Bob Hardman
(@BobHardman_) reported
from
North Marston, England
@schmassidy @ring Yes can’t login or do anything now
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mousa
(@gogators431) reported
@ring @josh85080906 Yeah fix it ! Or come pick up my equipment you just sent me
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Gary Barbear 🐻
(@gary_barber) reported
@Turn2015Up @ring I have now subscribed to outage notifications. It's still a **** first day as a Ring customer. It's not boding well for the future.
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Kenny Ooi
(@ko993c4s) reported
@MercifulWisdom @ring I agree - it’s a very condescending style of message and from past experience you will get the same robotic response for the length of the outage... don’t expect any more
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Martin Weedall
(@martinw2000) reported
@ring Really poor communication around the issues today and tonight. Would help massively if we as your customers were kept updated and informed ! Really poor this. #communication #customerexperience
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🏴☠️SB-NQY 🇬🇧
(@simoncp3) reported
@ring Absolute **** show.. Allowing customers to find out for themselves instead of proactively contacting them... 5 hours amd counting..
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l.iam🏳️🌈👬
(@Liammanning2u) reported
from
Dudley, England
@ring do you have fix as I can't log in to check on my house and pets
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888888
(@england88888) reported
@johnlestrange @ring Mines not working. I also logged out of my account to try and give it a refresh but now it wont let me log back in or do anything!
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Mrs D
(@Juniebobbles) reported
@hexane6 @ring I’m having terrible problems.
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kim Wright
(@creamcakekim) reported
@schmassidy @ring massive outage apparently
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MUZZY M
(@MUZZYM) reported
@IanCockerill2 @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro. I am In UK
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Peter M
(@pooky2483) reported
@ring How about a status update regarding the current outage. I had just installed my new RVD3+ and then the gremlins paid me a visit. You don't just owe it to me, but the many thousands of others who have a Ring product...
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hantonie
(@Devidepodo) reported
@ring_uk @ring thanks just bought your product and can’t even install it as your whole stuff is down. That’s sound promising seams that I wasted some money if you can’t resolve an issue like that it’s been like 8 hours !!!
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MUZZY M
(@MUZZYM) reported
@lmnop88 @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro. I agree with U
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John L'Estrange
(@johnlestrange) reported
Is anyone else’s @ring doorbell not working? #ringdown
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Jesús Cruz
(@jesusmisanador) reported
@ring Is Down #Ring #RingisDown #Ringoutage
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MUZZY M
(@MUZZYM) reported
@BJLass @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro.
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Taunya TB
(@TtBJalBPpB) reported
@ring ~ maybe put something up on your social media regarding the systemwide outage so customers don't waste time deleting/reinstalling the app and such, trying to solve what they assume is a problem with their individual setup...
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Gary Teuchert
(@GT2001) reported
@ring do you have an estimated time when this major outage will be resolved?
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Gray Tumbler
(@twerkzillaa) reported
@schmassidy @ring Down all over. Website won't even let me log in