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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (22%)
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App Crashing (16%)
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Errors (12%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Port Orange |
Online Features | |
| Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇸Edward Seiler🇺🇸
(@cauzin_trouble) reported
@ring is there a way to keep my lenses clear on my spotlight cams. When it gets frosty out they get blurry. Can't see anyone steeling my **** at night. Just curious. Love the cameras too. Arlo can kiss it.
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Sammyntoby
(@sammyntoby) reported
@myownway527 @ring @JamieSiminoff Yea I'm filling a bbb complaint this evening and I have seen several others with this issue so maybe we need to check into a class action lawsuit, that might get us some results
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Bruna
(@cris_endy) reported
@Diveboss164 @ring Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Cristina🐬
(@cristina12gomez) reported
@ring hi! My ring consistently buffers when I’m trying to answer a ring and usually I missing it. It’s only about 10 feet away from my router. What can I do to fix this?
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⚜🖤 ૐ Miss V ૐ 💛⚜
(@__MissV__) reported
Damn @Xfinity outage. No phone, TV, internet and got the @ring cameras down. All this damn money for what
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Ricardo Mercardo
(@RicardoMercard1) reported
@ring you suck. straight garbage.
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bilbo
(@ChaseMbbsMbchb) reported
@ring We are going to change to verisure we looked into this last time you went down but we are missing 9 minutes of footage in which my car was fiddled with and someone was trying to break in and my neighbour came and got me. Not ideal
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Fraser Lovatt
(@fraserlovatt) reported
@SimonLundLarsen @ring It’s one of their cameras. I have the doorbell, but I’m the worst person to ask - I’ve had it 18 months and had two visitors. Don’t have to charge it very often.
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Mark Semko
(@MarkSemko6) reported
@ring can you help me out here? Is it still possible to disable this super annoying feature? If not, can you look at bringing this back?
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Legally Black
(@Legalicious07) reported
@ring - dealing with your customer service agents has been a complete nightmare! I need to speak to a supervisor who is a native English speaker because it has taken multiple calls and emails with multiple people who are simply not able to comprehend what is going on here!
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Rich Ad
(@RichAdcock90) reported
DPD saying they've delivered my Amazon parcel, however both my @ring and Blink camera can prove no one has been to my door today. Why is this delivery company such trash? @DPDgroup_news @AmazonHelp
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Ian Seggie
(@IanSeggie) reported
@ericmpls @ring Yep, same issue here -- keeps saying our internet is not working which is a load of crap, it's fine -- issue is at RINGS end and it's been going on all day.
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CG’🌻
(@missycsg) reported
@ring Hi. My son has unfortunately broken the charger to charge the doorbell. Where can I purchase another one? I can’t find anywhere online. Thanks!
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No Name Provided
(@NoName28338239) reported
@ring My history isn't working. I see on twitter many people having the same problem.
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Scott Whalen
(@whalenscott) reported
@ring No screenshot to take, enter new password and "An Error has occurred" flashes on the bottom of the screen. Fix your system.
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Kerry Vogt
(@Diveboss164) reported
I would probably close my @Ring account if I could access it. I can't get in and @Ring support has been unable to help so far. Time to try the other guys!
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Joseph Chiu
(@toybuilder) reported
2021 definition -- Ring toss (noun): Delivery of a package by @UPS, captured on a @ring camera, where the package is tossed 6 feet down the walkway, while the courier is still 30 feet away from the porch.
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DARKMIRROR002
(@DARKMIRROR002) reported
@ring is down once again making cameras and alarm systems go bonkers. Getting notification after notification for absolutely nothing. So I guess I have to get out the ladder and disconnect one of the cameras that I can't reach with a siren on it? Thanks ring....
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Ron Esteban
(@bushwhack) reported
@ring There are door bells and cameras that support the standard. It’s possible. Your developers are either inept and incapable, your tech subpar and not strong enough or there’s a privacy issue and y’all are harvesting user data to sell and Homekit would stop it. Doesn’t look good 4 u
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Paulina Sergot
(@PaulinaSergot) reported
@Ring Horrible customer service! Cannot return a lock that arrived broken. Wasted 30 min on the phone and got nowhere.
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Auttie
(@AuttyW) reported
@ring Thank you. It seems there's a partial outage, so that makes sense. I was just worried it was both of my products..glad to know it isn't!
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Sammyntoby
(@sammyntoby) reported
@ring Lol your a joke , dm only to be told to call in yet again , when I've already called several times, you don't want to help just look good on social media right? Maybe we all need to file complaints with @bbb_us ,or even start class action lawsuit, then maybe we can get results
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Chelsey
(@Chelseyjayne87) reported
@ring why isit constantly down? Have had for a year and it's always down. Seems its ring and not us. Can we get a refund through amazon? Think I need to try another brand. Pointless if nothing records when should.
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Jacqueline Hartley 💙
(@hartleyJ14) reported
from
Camden Town, England
@SheenTennantFan @ring That's just not satisfactory. 😔 I really feel for you being forced down a route that you can't use.
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Hayley Ki-Ki Garner
(@hayleyg82) reported
@ring rang your helpline today after an issue with my doorbell. Himmit, the lady I spoke to was really lovely and got me back online really quickly, she was a great example of what you want but often don’t get in customer support 👍👍👍
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bilbo
(@ChaseMbbsMbchb) reported
@ring We are going to change to verisure we looked into this last time you went down but we are missing 9 minutes of footage in which my car was fiddled with and someone was trying to break in and my neighbour came and got me. Not ideal
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Connor hayes
(@Connorh77398854) reported
@LeahRenner2020 @ring yes exactly you pay for something to work not break down every month
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Scorched-Planet
(@scorched_planet) reported
@ring I’m having the same exact issue right this second.
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Michael Collado
(@PeladoCollado) reported
@ring You guys have a DM from me on Sept 10. It’s been two months since the last issue
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🧑🏽💻EP MEDIA 💻🎹🎥
(@EPMEDIACA) reported
@ring You guys need to do something about this stupid post of every day in my neighborhood someone post that it is gunshots out here it is not it’s always backfire from a car or it’s fireworks I’m really tired of the constant spam meanwhile you take down my post all the time!!!!