Ring down? Current status and problems
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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (28%)
- Online Features (24%)
- Errors (17%)
- App Crashing (14%)
- Website Down (10%)
- Sign in (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ronkonkoma
|
Device Failure | 19 hours ago |
 Shawinigan
|
Sign in | 3 days ago |
|
Charlotte
|
Online Features | 6 days ago |
|
Chicago
|
Online Features | 8 days ago |
 Münchberg
|
Errors | 8 days ago |
|
Kaiserslautern
|
Errors | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Debs (@Debs88714850) reported@schmassidy @ring Same here. Both phone app and computer not working. I'm in Louisiana.
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mickiam50 (@mickwill46) reported@davecG60 @ring Everyone has gone down
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mfwic (@VettechickMfwic) reported@ring Maybe you should make a better product so that my cameras don’t go down after alerting me 20 TIMES there is motion only to NOT be able to access the videos. Really tired of your products constantly having problems.
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jt (@jessthorp) reportedGet a @ring doorbell for piece of mind after the incident and now the damn thing is going off for no reason and the whole thing is down. Fml
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GillMeg (@Gillmeg) reported@schmassidy @ring Nightmare. Deleted app and can’t get back in or renew password.
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jeff niehaus (@GoinOnTilt) reported@schmassidy @ring Having similar issues. Cannot log into my account through app or via web. Can't get into the Neighbors app, either. That's even after getting verification codes for the account. Guessing servers are down?
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Dee Mack (@dawiggy80) reported@ring is there a problem with your systems?
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Omar Prado (@OmarPra46583657) reported@ring still down 🤔
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AA (@aarixk) reported@ring PLEASE fix your ******* app , my customers pay over 200$ for your product just for them not to connect to the app or simply work correctly , I have been dealing with issue for quite a while. Please fix this issue so installers like myself can stop looking bad .
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ninety (@ninety_88) reported@SJ__152 @ring It's been down for about 3 hours now. Should still be recording but you can't access on the app or website
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Rich Homfray (@DickHump) reportedDon’t buy a @ring doorbell... utter dog ****
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Darren (@iiamdarren) reported@ring seems to be down, missed parcels today because I wasn't home..... but I was!
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Martin Weedall (@martinw2000) reported@ring when will the the issues be fixed ? It had been down for hours now.
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c14ull (@c14ull) reported@KatOohLaLa @Bakes_1981 @ring Signing out and signing back in this time just made it worse. Glad it’s not just my poor I.T skills
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Tony Sharpe (@tonetalk) reported@tonyblackburn @ring Amazon Web Services, which Ring runs through, are having outage problems at the moment. That's probably why you're having problems.
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Victor Floresmeyer (@floresmeyer) reported@ring not working. Can't change password, two step verification not working
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Calum Davidson (@CalumDavidson70) reported@schmassidy @ring We only got our ring doorbell yesterday and were thinking how crap this was on second day it is not working. 😡
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Myk Duncalf (@mykd83) reported@ring Has the quality of streams been lowered this week, or is it the start of a problem with my camera? There's noticeably lower resolution coming from my Stick Up Cam viewing an event or live
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Nore' Morse (@noremorse2112) reported@ring #ring #RingDoorbell Ring servers are down worldwide - "Investigating - We're experiencing system wide login and app errors and are currently looking into the issue. Nov 25, 14:25 UTC"
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Wing Commander (@EricRAv8r) reported@ring Ring service is down. Virginia location.
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Dave Redeyoff (@misterbobzi) reported@ring @RundleAgar I have the same issue.....verification failed
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Lisa Lears (@LearsLisa) reported@schmassidy @ring Yes we have the same issue as does our neighbour. Tried deleting and reinstalling app but nothing working.
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Simon Hollier (@SimonHollier) reported@ring 3 days with connection issues, 3 days ringing the helpline and 3 days of hold music? Time to take the cameras and doorbells down and return for refund! #Wasteofmoney #Avoid
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Tony Blackburn (@tonyblackburn) reportedIs it just me or is @ring not working properly today.I can't get into the app and nobody answers the phone on customer services !!
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Lady Lola_V (@LolaVanna) reported@ring your system is down, when will this be fixed, will this be done by the end of the day. From London , U.K.
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steve hook (@stevlor04) reported@tonyblackburn @ring Hi Tony.We have had the same problem.We unplugged the router and then plugged it back in.All working fine now.
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👾 Brett 👾 (@deresdod) reported@ring something has been funky in the app for the last few days. One of my camera's is saying offline, but its still sending me motion alerts, and now I can't log into the app after logging out. Any outages your community should be aware of?
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Emma Bailey MSc MBA CIWFM (@InterimFM) reported@amazon @ring I have been trying your 01727 263045 uk number all day, I have just got through and not spoken to anyone 20 mins so far? Is there a problem with Ring today? Very concerned
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Derreck Dee (@Deerickdeez) reported@CalumDavidson70 @schmassidy @ring Sucks it’s down today first for me
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🇺🇸Papa Lima🇺🇸 (@PharaohAF) reported@ring what's going on with the outage?