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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Copenhagen |
App Crashing | |
 Hounslow |
Website Down | |
 Detroit |
Online Features | |
| Manchester |
Sign in | |
| Ashtabula |
App Crashing | |
| Barnsley |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Byron
(@byroncodysmith) reported
@ring My Chime Pro (1st generation) has been blinking nonstop the last few days. It looks like you've advised other users with similar issues to contact you. Can you help?
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🆃🅸🅼 🅷 🐓
(@tjh) reported
@ring Go "Holy ****! Live View worked the first time!" and pinch myself to see if I'm dreaming.
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Alan
(@aubamegangg) reported
Really want to publicly complain about @ring ‘s planned obsolescence. What a waste. Anyone have any recs for video doorbells that don’t **** the bed less than a year after working?
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ADrunkDillweed
(@DillBontrager) reported
@ring Surprised the ring unit didn't fail. Since ring sells so many broken devices.
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CJB
(@queenmary114) reported
@ring That’s GREAT! Unfortunately, my Ring Pro STOPPED working after having it for only 1 year. Called RING but they were unable to resolve issue and said I had to purchase another device. How long are Ring devices expected to last???
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Troy✌🏼️
(@mikemc60) reported
@uscpsycho @ring Try shutting off your VPN and see if it connects - that solved my ring problem but didn’t do a lot for cyber security
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ChickenButts
(@RadicalLeft562) reported
@MsScarlett @ring Better than my issue with my doorbell. Every time they do an update I have to change my motion sounds because it gets every car on the street Even though the motion sensor said about 30 feet away. Ring has turned to crap since Amazon bought it
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Henry Hernandez
(@hhernandez53) reported
@ring worst camera system. It records what I don’t want and doesn’t record what I want it to.
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Amaad Wainright
(@AmaadW) reported
@ring I’m sorry for not going to you guys first I should of went with my first mind @VivintHome is terrible and customer service is trash
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Peter
(@donCorleone06) reported
@ring I can’t help but think this is staged. But love the product!
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DaveHansen
(@TheDaveHansen) reported
I’d like to know if anyone else has this issue— 1) i am asked to log in - 2) i get your six digit number -3) i get the same log in request email again - repeating doesn’t help & your iphone app goes nowhere - @ring phone customer service has no clue & they do not folo up
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For Schnitz and Giggles
(@SchnitzAndGrins) reported
@ring hi. One of my outdoor cameras is acting weird. It says it's offline, and I can't click to view it live, but I can see the video it just recorded seconds ago. I reset it and it came back online but now it's offline again. Any ideas?
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SilverDionysus
(@SilverDionysus) reported
@ring is your system down? Haven't been able to access my Bell all day
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nadia
(@nadia_georgia) reported
@ring My doorbell audio was broken so I contacted customer support After following their steps it’s now completely unresponsive and I was told there’s nothing they can do
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Expert Witless
(@threefourteen) reported
@ring you get every car going down the street but when it comes time to record people on my porch you are a complete fail.
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ADrunkDillweed
(@DillBontrager) reported
@ring sells broken cameras and doesn't support after the fact. Save your money and buy eufy or nest or Anker or one of the other dozens of options.
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Midterms 2022 - Stop Voter Supression Laws! 🌊🌊🌊
(@JoIn5D) reported
Had a bad long-haul #COVID day yesterday; forgot about my Amazon delivery. When I realized it sat outside all day, I ran to the front door and felt really lucky my package was still there. I loved not having stress over it because I know my @Ring video would have caught a thief.
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Midterms 2022 - Stop Voter Supression Laws! 🌊🌊🌊
(@JoIn5D) reported
Had a bad long-haul #COVID day yesterday; forgot about my Amazon delivery. When I realized it sat outside all day, I ran to the front door and felt really lucky my package was still there. I loved not having stress over it because I know my @Ring video would have caught a thief.
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John Huckle
(@JohnHuckle8) reported
@ring hi still waiting for John at CS to return my emails regarding refund or upgrade, haven't heard from him for a while, and issue are still ongoing, 8 months now, si asked John for me to upgrade to see if that would cure the problems but no answer....🤔
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Maire Caladh
(@caladhmhuinnse) reported
@marionwalsh16 Bad form @ring
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DaveHansen
(@TheDaveHansen) reported
@ring no— i’d rather know if anyone else has this issue— 1) i am asked to log in - 2) i get your six digit number -3) i get the same log in request email again - repeating doesn’t help & your iphone app goes nowhere - @ring phone customer service has no clue & they do not folo up
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acnhlover
(@acnhlov87364741) reported
Hi @ring is there any reason why my front door always has trouble with wifi but the floodlight cam works perfectly, i have boosters and whateber attached but the ring 3 is being a nightmare.
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Robert Rosenfeld
(@robertrosenfeld) reported
Time for some Twitter tech support - I have a @ring doorbell pro that turns off every night at random times. Only way to restart it in the morning is to take of the face plate and hold down the reset button for 45-60 seconds. Any ideas what the problem could be?
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John Huckle
(@JohnHuckle8) reported
@ring can someone PLEASE get in touch and explain to me why the CS manager does not respond to my emails regarding an 8 month, and counting, Ring App problem that he was sorting out now nothing....appalling service.....
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Dr. Kathryn Woodcock 💉🏁
(@safeandsilent) reported
@beynate @CQualtro Threatening letter does not provide any contact method to check in. The @ring doorbell history shows a press at 08:44 - shower time. The Ring app is not working for me and will not alert me in real time or show me video of missed rings so I am only guessing that’s when. 6/
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Mike Larry
(@the_rolemodel) reported
Just had the WORST experience with @ring. I would never recommend going with them as a security company EVER!
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Logan Minnich
(@minnich_logan) reported
@ring is your service out? Can’t set my alarm. Because of your stupid two step system, we can’t even log in to try to fix it! Send the damn verification code through email like everyone else in the world does! Who has access to their previous device? Really??!!
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Mike Larry
(@the_rolemodel) reported
@ring I don’t even know if you guys make this right with all the time and money i have wasted. Possibly the worst service i have received.
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Ron Dovey 🦁1️⃣8️⃣7️⃣4️⃣🦁
(@RonDovey) reported
@smartthings @ring I am still having these problems and despite being escalated, no one has replied for 7 days, does support still exist? I first reported this issue in March, still no help.
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Benji Lewis
(@benjisoft) reported
So today I spent half an hour on the phone with @ring support as I was experiencing a known issue that requires hardware replacement. But the support guy made me change some unrelated settings and told me that it should be fixed...