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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (32%)
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Online Features (17%)
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App Crashing (15%)
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Errors (15%)
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Website Down (14%)
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Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Online Features | |
| Los Angeles |
Device Failure | |
| Newnan |
Device Failure | |
 Rome |
Device Failure | |
 Amtsberg |
Device Failure | |
| Stroudsburg |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Prashant Pandey
(@ppandey31) reported
@ring 3 days, and I can't install my security system even right now. Any help is appreciated folks. I'm not sure what to do next or/and how to proceed.
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drew olanoff
(@yoda) reported
@vigneshr4m @ring "I know how to fix this bug. Be single!"
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Samuel Johnson
(@LLsamJ_iPad) reported
Ordered @ring alarm system, informed it would be 3-5 days. Didn’t show. Contacted to be told won’t be until Dec and that just cos it was shown ‘in stock’ doesn’t mean it will be when they process order. No apology, just a ‘lesson in ordering’ from their team. Terrible experience
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Jay W
(@OccupyArkham) reported
@YNB @ring Not sure the model or anything, but my favorite thing about it is having video recordings of the goofy **** my dog does when I let him out to pee.
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junior
(@ojp1983) reported
@frontpoint is the worst alarm company. Do not sign up for their service. Making the Switch to @ring.
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Bry
(@bry_izzy92) reported
@Laurie_Holden @ring I use Ring to monitor my dogs. Everytime they start to chew the blinds, etc, I say, "You guys better quit". They start to look around then go lay down.
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😕
(@DeeDeeVault) reported
@Escapesalot @YNB @ring Actually it is and issue. Most new routers have smart connections enabled meaning a device will switch between both channels based on distance. So you need to have 2.4 enabled as the only option to connect to a smart camera doorbell etc. ring.
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Victory Through Harmony
(@CardiffGooner1) reported
from
Porthcawl, Wales
@ring Changing my ring chime to the Festive settings, if only it would bloody work!! Unfortunately mine still doesn’t after 5 days waiting for you to fix the problem!!
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Claud Scola
(@claudscola) reported
@ring app reports problem loading location and does nothing now?
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Sam b
(@sanezarbs) reported
@ring customer support Is the absolute WORST! despite spending hundreds of thousands of dollars on equipment for our 85 homes, they refuse to help update our camera's recording subscriptions so their products actually do what they promised. Absolutely infuriating
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56 will end them 🇬🇧 🇮🇱 🇺🇸
(@plumsteadtom) reported
@ring If it picked up motion from inside the house, they must have already broken in.
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The HaterNation
(@TheHaterNation) reported
I use my @ring to track down where I dropped my hat and gloves more than anything else
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Alex Calix
(@AlexCalix5) reported
@ring I have a first gen ring doorbell that I loved when I first got it. However, over time it was disconnecting from our wifi, now we came back from a trip and found it completely dead. Its hardwired, and never had an issue until this last year. Are you killing 1st gen devices?
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robert smith
(@dancastree6346) reported
@ring or you could just try answering the actually i.e. why are the videos not working and why are twitter ignoring the problem check ring twitter page i'm not the only person having the same problem . instead you are obsessed with dms and troubleshooting
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Gregory Howard🕵🏿
(@gregorylh411) reported
@YNB @ring You might want to have an expert regardless of your system. You want to make sure there are no blind spots. For the average home owner ring self installation works fine. Cover your door and cameras or floodlight cameras as well. It all boils down to what you want to see.
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Engrpiman
(@Engrpiman) reported
@ring just installed a wired doorbell. Here is some feedback. If you could provide more room on the back side for jumper wires it would help. My wires were to short to reach
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Tom Schmidt
(@tomdar2) reported
@TwisterMc @ring Truth. Especially on garbage day.
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Shane
(@BillyBobbJoeBob) reported
@ring I can't login anymore. It's asking for an auth code its supposed to text me but I never receive it. And this is the only device I've ever logged onto it from so I can't use an alternate device option
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robert smith
(@dancastree6346) reported
@ring told you ring ai twitter every bit useless as the ring app not working . TRY READING PEOPLES TWEETS ESPICALLY WHEN THEY TELL YOU THE VIDEOS AREN'T WORKING AND DM AREN'T WORKING SO NO I CAN'T DM !
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Twostory
(@Twostoryguy) reported
@ring Will you come out to fix it? Didn’t think so.
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Richard Garcia
(@ThugAngel11) reported
@truebill I learned years ago to utilize your calendar 📅 in your phones to break down your payments. As for streaming services I only use free services or probably splurge $5 a month #Peacock for one but I rather pay for a yearly subscription for home security like @ring
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NICK SHELLIS
(@nickthegreek187) reported
Trying to speak to a human is impossible! I can feel a refund coming on if i dint get help!!! @ring
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LastigeGinger
(@LastigeGinger) reported
@ring I already did, please just help me
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viggy விக்னேஷ் 🛺
(@vigneshr4m) reported
@yoda @ring jesus this is terrible
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Andrea
(@IcookIknowstuff) reported
@YNB @ring I had one. It was very convenient, nice for orders, useful when we traveled. Had some problems with sound when we initially set it up. Needed an electrician to help. I'll be honest though, definitely have some privacy concerns w/Amazon and security concerns
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Dan Radin
(@dan_radin) reported
@ring please train your support staff on the Alarm Pro. They don’t seem to even be aware that it exists, let alone able to help with troubleshooting. Have been unable to connect Chime Pro 2 with the Alarm Pro despite receiving a replacement unit.
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BadFoodBlog YouTube
(@BadFoodBlog) reported
@primevideouk under UK law if you leave my package on the street/doorstep and it is stolen it was undelivered it is in you loss prevention issue. I got. @ring doorbell to make it easier but it is pointless if your drivers won't use them.
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Tiff Par
(@mama_P_2021) reported
@ring is there a known issue with the Christmas chime tones? They’re available on the app, but not working on our Chime Pro?
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Stu Morris
(@stuey_morris) reported
@ring here's an idea, how about you have a snooze button for the light on your floodlight ring. sick of it going off at absolutely nothing and turning it off every 2 mins. Do #nest have this issue?
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1
(@shavedmonkey1) reported
@ring one of the worst companies on Earth they continually lie to me I've called customer service I've emailed them. And they continually tell me I live in a place I don't live and when. Ring told me my next door neighbor doesn't live close enough to me to be in my area 45 ftaway