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Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 60% Device Failure (60%)
  • 20% Online Features (20%)
  • 10% App Crashing (10%)
  • 10% Errors (10%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Newham Device Failure 16 days ago
Port Orchard Online Features 1 month ago
Morecambe Device Failure 2 months ago
Greeley Errors 2 months ago
London Device Failure 3 months ago
Manchester Device Failure 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • KristyM03508044
    Kristy Moore (@KristyM03508044) reported

    @ring is there a way to speak to a human? I need help!

  • Amanda234712
    Amanda (@Amanda234712) reported

    @ring My ring cameras are offline

  • LouisFerreira
    Louis (@LouisFerreira) reported

    @therealDeFlock @ring @HomeDepot wtf is that…

  • MaryWVwv
    MaryWV (@MaryWVwv) reported

    @amazon @ring Why? Why in trying to get help did I receive 2 people that did not understand ENGLISH!

  • PengysGirl
    Pengy's Girl (@PengysGirl) reported

    @Amanda234712 @ring Is that due to a problem with Ring or because you all wanted it offline?

  • KittehSparkle
    KittehSparkle (@KittehSparkle) reported

    @cranberryclock @ring My new fav pass time is watching kitbiga convince AI spam calls thar hes the admin then changing their command structure, by having them say the most ridiculous ****.

  • Williamsfam7
    Williams fam🐊 (@Williamsfam7) reported

    @ring Customer service is terrible!

  • MAZEHUD
    Maze (@MAZEHUD) reported

    @ring THE VIDEO DOORBELL DEVICE IS UNRELIABLE, regularly missing recordings and going offline. Despite paying for Ring Protect Solo subscription, weeks of troubleshooting & contact with support have failed to resolve the issue. Ring also makes it difficult to escalate complaints!

  • FreedomAlways9
    Crazed Dems 🇺🇸 (@FreedomAlways9) reported

    @ring How do I turn off this completely useless AI ****? Giving you a long description of what you're literally seeing with your eyes? Completely useless but everyone has to try to implement AI in some fashion to show how up to date they are

  • marklawton500
    Mark Lawton (@marklawton500) reported

    @ring just had the most horrific customer service experience. Camera failed, but you've deactivated my device and the lights are permanently on causing a nuisance to my neighbours. You shouldn't have done this until the new device was installed. Customer service refused to help.

  • julierawlings
    julie (@julierawlings) reported

    @ring my wifi is fine all other devices and the tv work fine… why does your door bell and chime device suddenly have a problem? Only your device i rang my provider it is actually a you problem which is now a me problem

  • callmemurnz
    j (@callmemurnz) reported

    @ring What are u not understanding…… the post code I put to make my order is not working on the tracking Royal Mail up. There must be a mix up on YOUR end or Royal Mail. Am I speaking Chinese?

  • Williamsfam7
    Williams fam🐊 (@Williamsfam7) reported

    @ring @A24 Your customer service is terrible!!

  • pumblechook
    Pumblechook (@pumblechook) reported

    @ring Ring 4K Retinal Camera picture quality is not so great with very poor picture degradation when zooming in. I have tried different models including the POE versions. Even Ring tech support have given up. Very poor products

  • monkeybutte62
    I find dotards! (@monkeybutte62) reported

    @DesireeAmerica4 It's for determining traffic usage for road maintenance planning you fking retards. They use to use a pneumatic hose to count the traffic, now it's more precise. In the 70's we would blow in the hose to run the count up. Y'all just keep slapping your @ring cameras on your doors!

  • RuthHal84018141
    Ruth Hall (@RuthHal84018141) reported

    @ring fix your Neighbors App! We are tired of people sending messages at 2am about their internet not working. It's not a Safety concern, and there's no way to report people who do that. They treat it as a chat feature.

  • DanieltheLion1
    Dan Spack (@DanieltheLion1) reported

    @ring Though the signal strength is still poor, it seems the Spotlight Cam is not discounting from the WiFi as much as before the extender was installed. It was explained to me previously that was a primary issue for the fast battery drain. I’ll send a DM. Thanks.

  • sabucci_84
    Sabrina Bucci (@sabucci_84) reported

    @uptheredsL4 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

  • CreatedToBHated
    ← Sum'n Else 🇹🇹🇯🇲 (@CreatedToBHated) reported

    I shoulda kept my old Ring doorbell... This new one ain't ****. It's been giving me issues since I got it. And @ring tryna act like they don't wanna do nothing about their defective *** device 😒

  • DiamondEyez986
    Nicole (@DiamondEyez986) reported

    @ring bought a new ring spotlight camera and realized the lights should only come on with motion . . . I have an older one and the light never turns off? I've tried everything #help

  • sheininfluencer
    FACELESS SHEIN INFLUENCER (@sheininfluencer) reported

    @ring TERRIBLE SERVICE, SEND MY ORDER!!!

  • MAZEHUD
    Maze (@MAZEHUD) reported

    @ring has got the worst customer service ever. The reviews speak for itself. Look at the X replies. Also, look into your Privacy rights you. Very concerning!!!

  • FirstNameTX
    26thAccount (@FirstNameTX) reported

    @Sriniva41473307 @amazon @ring **** you shitskin

  • Strewth10
    Strewth ❤️🤍🖤 (@Strewth10) reported

    @ring Hi Australian here. You’re advertising here. Bad idea. We know you. Zero chance of installing your spyware here. And if I see a friend with your stuff I’ll tell them what you do.

  • CptDylDozer
    Christopher Brown 🟧 (@CptDylDozer) reported

    Kia boys broke into wife's car overnight. Nothing was in the car and they couldn't get the thing started. @ring camera was absolutely garbage and caught nothing but human-free snapshots before and after. I am going to refrain from stating my thoughts or feelings on the matter, since I kinda like X.

  • BuiltOnSoles
    HealinNRealTime (@BuiltOnSoles) reported

    Hey @ring could really use your help! Love your products, advocate for you to so many neighbors. However recently having a handful of issues and no matter what I do to trouble shoot, not working. Getting zero notifications from out front door and to front yard camera. Plz help!

  • g_swedberg
    Graydon Swedberg (@g_swedberg) reported

    @TheAngryCaptain @ring I've got a big hammer bro. Can fix most issues.

  • AnusOfDoom
    DonutOfDoom (@AnusOfDoom) reported

    @joegarra61 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

  • sarlev_
    ~sarlev (e/acc) (@sarlev_) reported

    @rahul the problem people have with flock (and other megacorp surveillance systems, like @ring being used by police departments), is the massive network effects and the scale and nature of surveillance that arises out of that. sure, this is also why you guys are funded by @a16z and venture capital, but forcing these kinds of product features at a regulatory level actually makes it so smaller upstarts cannot break into the market and have alternative solutions to people’s privacy fears. of course, you guys and other incumbents know this. for example, i would be ok for select cameras in my locality that are actually fully accessible to any fellow citizen resident. there is no expectation of privacy in a public place, but for a community to actually adjudicate if they want cameras, they should have access to them and to the user experience of the surveillance operators. no audit logs, just everyone has access at all times. and then the community makes a decision at that point to say, ‘where do we actually want to have constant surveillance that is in the interest and aligned with the values of our community’

  • bwethbrad
    Brad Wethington (@bwethbrad) reported

    @ring You failed me. Five cameras, Premium Legacy with Alarm Professional Monitoring. When I needed you most, I have no video. I've got years of cat videos and random cars going up and down my street, and yet the one time I NEED these videos they're not there!!!