Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (60%)
• Online Features (20%)
• App Crashing (10%)
• Errors (10%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Newham	Device Failure	10 days ago
Port Orchard	Online Features	1 month ago
Morecambe	Device Failure	2 months ago
Greeley	Errors	2 months ago
London	Device Failure	2 months ago
Manchester	Device Failure	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mands 🌷🌺🌻🌼🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@skipper68uk) reported 1 minute ago

  @ring doorbell is shite, very bad lag upto 3 minutes by then i have seen someone at door and answered it before it alerts me ! time to bin it

• 
  Clayton Knight (@mrcajunjoker) reported 10 minutes ago

  Hey @ring so I replaced a floodlight cam and added another. I have them shared with my gf but the new cameras aren’t showing up on her phone. Her email is under shared access for both cams. Is there an easy fix for this? Or do I delete her access and add it back?

• 
  FULLΛM (@waynefullam) reported 13 minutes ago

  @Ring the fact that I was able to seamlessly resume a support chat I started yesterday, with the new agent already having full context of the previous conversation, is a really elegant system. They had the issue resolved in under 5 minutes once I was on-site with the hardware. More companies need to do this.

• 
  amanda (@amandac46) reported 16 minutes ago

  @ring the doorbell is offline. Has power rebooted router still not working other ring camera is fine.

• 
  DonutOfDoom (@AnusOfDoom) reported 17 minutes ago

  @ScooterMcNeice 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  🇺🇲*****, PLEASE!🇺🇲 (@HonkyPlease) reported 17 minutes ago

  @amazon @ring WHAT ******** IS THIS!!!

• 
  Yolanda Olivia Byrd (@YolandaNYCDiva) reported 18 minutes ago

  Most times I attempt to view my @ring Safety Cameras I get error messages cause the robbery rings that Friended me are viewing & ILLEGALLY INVADING MY PRIVACY Even with Small Children in PLAIN VIEW being Normal. YES These are SUPER SUPER UNDERGROUND CREEPS & PREDATORS. Read dockets Complaints & Proof in Union County NJ

• 
  Italo Rulli (@ItaloRulli) reported 19 minutes ago

  @ring as soon as you started pushing your new 4kcameras, the batteries for the old (new) unit do not longer last the two weeks they used to. Every 24 hours I must replace it for a charged one. I had a similar issue with another product which the service vendor increased amperage

• 
  c r a n b e r r y c l o c k (@cranberryclock) reported 22 minutes ago

  @ring I’ve been giving it a thumbs down every day for the last month and a half.

• 
  I find dotards! (@monkeybutte62) reported 24 minutes ago

  @DisrespectedThe We need to ban ALL Ring cameras! Destroy Ring cameras and be a patriot! Down with @ring

• 
  I find dotards! (@monkeybutte62) reported 27 minutes ago

  @DesireeAmerica4 It's for determining traffic usage for road maintenance planning you fking retards. They use to use a pneumatic hose to count the traffic, now it's more precise. In the 70's we would blow in the hose to run the count up. Y'all just keep slapping your @ring cameras on your doors!

• 
  Ruth Hall (@RuthHal84018141) reported 27 minutes ago

  @ring fix your Neighbors App! We are tired of people sending messages at 2am about their internet not working. It's not a Safety concern, and there's no way to report people who do that. They treat it as a chat feature.

• 
  Nanabozho (@SaltyRiverWater) reported 29 minutes ago

  Man, @USPS has a serious problem. I mailed a sealed box of cards back in April. Box was never scanned so I opened up a Missing Mail Search. Yesterday, after 6 weeks, I get a notification that it was delivered. Reached out to the buyer and let him know. Buyer provided @ring video showing that no delivery was made. @USPS where did this package end up?

• 
  FACELESS SHEIN INFLUENCER (@sheininfluencer) reported 29 minutes ago

  @ring TERRIBLE SERVICE, SEND MY ORDER!!!

• 
  LastRealOneLeft (@Rivirunthecity) reported 32 minutes ago

  @ring add the fact that my front door bell cam won’t even ******* load but the other 2 will what makes you think I should pay to watch my cameras like I actually want to know where ******** you think you have the right

• 
  chillijoncarne (@johnspack1) reported 33 minutes ago

  @ring my chimes not working and can’t be connected to new broadband ?

• 
  Maze (@MAZEHUD) reported 34 minutes ago

  @ring THE VIDEO DOORBELL DEVICE IS UNRELIABLE, regularly missing recordings and going offline. Despite paying for Ring Protect Solo subscription, weeks of troubleshooting & contact with support have failed to resolve the issue. Ring also makes it difficult to escalate complaints!

• 
  Amy Louise (@amylawther1989) reported 34 minutes ago

  @ring Electrician did this it’s still not working

• 
  Rob Wilkens (@Rob_D_Wilkens) reported 37 minutes ago

  @ring Okay - There was a lot going on yesterday and I was frustrated - I apologize for my reaciton - however, I resolved the issue by setting up a VPN. Without the VPN (using AT&T's wireless home internet service) it was failing,. Solved.

• 
  Mark Johnson (@Bertha_37) reported 39 minutes ago

  @ring Help! I am rapidly losing the will to live with Rings’ support chatbot and helpline! I’ve moved house and wish to cancel my subscription- it won’t allow me to sign in on the app and the support line just tells me to sign in on the app! Could someone pls help!

• 
  Chris Andrews (@crandrews631) reported 41 minutes ago

  @ring you have the worst logistics department out there. I placed an order on 7/22 with an arrives by 7/28 and nothing. I wait on hold to be told hopefully by 8/10 but no guarantee yet I can order it today on your site and it says “Arrives 8/8” and no one is willing to do ****!

• 
  Michael 🇺🇸 🇮🇱 (@TexasCoolMan) reported 44 minutes ago

  @ring Why are snapshots from all cams fuzzy, blurry? And no it is not a connection strength issue, and cams are plugged in.

• 
  Christopher Brown 🟧 (@CptDylDozer) reported 47 minutes ago

  Kia boys broke into wife's car overnight. Nothing was in the car and they couldn't get the thing started. @ring camera was absolutely garbage and caught nothing but human-free snapshots before and after. I am going to refrain from stating my thoughts or feelings on the matter, since I kinda like X.

• 
  DonutOfDoom (@AnusOfDoom) reported 48 minutes ago

  @AFLcomau 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  GOPmom (@lisadolgos) reported 49 minutes ago

  @ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.

• 
  𝓐𝓵𝓲 (@aliezad) reported 49 minutes ago

  @ring on my apple watch, the alerts usually include a snapshot from the ring cam. But randomly, there would be no picture and just the text about someone being at front door. I have been noticing this more since last couple of months. Can you look into this and fix in a future update?

• 
  Jeremy Abreu (@jeremyabreu) reported 50 minutes ago

  @ring is your app down? Won’t open for me or update

• 
  Startup Academy (@vc__backed) reported 52 minutes ago

  The story of Ring and Jamie Siminoff is one of the best examples of waiting for the right moment. Jamie was able to sell Ring for $1.2 billion to Amazon, but first he had to turn down an offer from Shark Tank. "Kevin O'Leary gives me this offer, which was it just going to bankrupt the business. It was like royalties and all this stuff. Like we needed to build something bigger." - @ring Founder, @JamieSiminoff on @The_RoomPodcast

• 
  Pumblechook (@pumblechook) reported 55 minutes ago

  @ring Ring 4K Retinal Camera picture quality is not so great with very poor picture degradation when zooming in. I have tried different models including the POE versions. Even Ring tech support have given up. Very poor products

• 
  Vikas Chowdhry (@english_august) reported 57 minutes ago

  I’ve spent 10 minutes on @ring app trying to figure out how to configure which @AmazonAlexa device rings for my ring camera but I don’t have a clue! Apparently “linked chimes” does it if you have a chime but “linked devices” option is something entirely else. Alexa and Ring apps are two worst designed apps and despite all the talk about AI capabilities from Amazon, their AI supported queries functionality is absolutely unusable.