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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 05/22/2024 17:25

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (33%)

    Online Features (33%)

  2. Device Failure (24%)

    Device Failure (24%)

  3. App Crashing (15%)

    App Crashing (15%)

  4. Sign in (14%)

    Sign in (14%)

  5. Website Down (12%)

    Website Down (12%)

  6. Errors (2%)

    Errors (2%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Website Down
United KingdomEltham Device Failure
United StatesDallas Online Features
United StatesFort Mill Device Failure
NetherlandsAmsterdam App Crashing
NetherlandsAmsterdam Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Cece_ATC Cece, MSc, AT 🩺🚑🔬 (@Cece_ATC) reported

    Wtf, @ring, suddenly charging people to view recordings on devices they already own?!?! We’ve had ours for over four years and all of a sudden, in order to view our recordings, we have to pay a subscription fee? 🤔

  • BarrieKuy Barrie Kuy (@BarrieKuy) reported

    Hey @ring friends, attempting to buy a RIng outdoor Siren and solar panel to add on to my alarm system cameras. I have the Protect Plan but not getting my 10% discount can you help?

  • DelaneyMMM Delaney (@DelaneyMMM) reported

    @ring your new commercials are utterly terrible. I’m sure no one enjoys their dogs barking all day because you use a doorbell as your main ad. Reconsider - kindly. Xx

  • jenace76 Jennifer Acevedo (@jenace76) reported

    What did my mother do on her birthday? Tried to fix her @ring floodlights from flashing like strobe lights. Was on w/Ring for hours & not fixed. Their advice? 35% discount for a whole new device - she's had hers less than 5 years! Not ok, esp w/so many complaints from others.

  • _k_d_r_ kevin rousseau (@_k_d_r_) reported

    @ring on Nov 19, 2022 you stated: Ring Video Doorbell Wired devices remain in night vision mode. Resolved - ....... We will be rolling back the changes. My device continues with black and white in night vision since you started it's resolved, I'm waiting for the fix..

  • Gr8fulTr8s Kelly Carter (@Gr8fulTr8s) reported

    @ring having trouble connecting ring cameras to Google Home. Can you advise?

  • marleynumbers FanAlyTicS_DFS (@marleynumbers) reported

    @ring your camera has major glitches. It's has serious gaps in its video of people on camera. This has been happening quite often. Last night it did capture or record entering my own home. Wow. This is bad

  • KarenDeas Karen Deas - The Change Agent KD (@KarenDeas) reported

    @ring is there someone that can help me over chat, as I am now living in Bali, have a new phone number, locked out of my account and can't call the UK? Whilst still paying my monthly subscription? I'd like to keep using my ring doorbell here?

  • cubbiezfan80 Josh (@cubbiezfan80) reported

    @ring I'm thankful for products that work. Unlike the @ring that constantly falls offline

  • CJ46065446 CJ (@CJ46065446) reported

    @ring @daryan74 I don't know where to start on how terrible your product and customer service is. Customer service has no clue and all they can say is you will receive it 'one day'. TOTAL Rubbish

  • Jaym7t5 Jay (@Jaym7t5) reported

    @ring Hi guys,so since the Clock's Went back I've been having an issue with my night vision, it's not coming on at the right time anymore, now I've called twice, the last call was 40 mins long she said wait 2 mins & never come back,she even tried telling me to buy a corner kit! Why?

  • SaulGoodmanEsq_ Jesse Pinkman (@SaulGoodmanEsq_) reported

    @ring Cute except that could have ended badly with a garage door squish. Maybe look for some garage located chicken feed and put down a few dozen kernels, just enough to buy him the few seconds he needed..Silly situation either way lol

  • jjamieoneill 𝙹 𝙰 𝙼 𝙸 𝙴 🇨🇺 (@jjamieoneill) reported

    @ring phone app has lost all connection with my doorbell. Everything on dashboard and devices has disappeared. Clicking through on certain parts of the app and it’s saying ‘not acceptable’ help with this please?

  • bigmonu bigmonu (@bigmonu) reported

    Anyone else get 2 notifications in a row for motion? Annoying. How do you fix it? @ring #ring #ringdoorbell

  • Scharpiee Scharpie (@Scharpiee) reported

    I need help finding an outdoor security camera for my house that has 24/7 recording. I’ve looked up @ring @WyzeCam and @googlenest but no product info is helpful. They either say they do or don’t or you need a plan too or confusing wording saying yes but no. Any help please!

  • serbio666 Big Ern (@serbio666) reported

    @ring **** of with your bullshit dingdong on your ads. Dogs going mad.

  • LaurieKimsey69 Laurie Kimsey (@LaurieKimsey69) reported

    @SANJOSEMAlLMAN @ring I don't have a ring doorbell and the regular doorbell doesn't work. Problem solved!

  • The_Museum_Guy Sean Blinn 🇺🇦 (@The_Museum_Guy) reported

    @ring I'm locked out of my account ("something went wrong" error messages aren't helpful) and your help site is useless. I can change my password just fine but can't log in. Your phone help menu is unnavigable. Screaming into the void in hopes that a live person checks this acct.

  • into_row_z IntoRowZ (@into_row_z) reported

    @ring why would you put an ad on tv with the sound of your doorbell? My dogs lose their **** every time the ad is on. Your marketing teams are idiots.

  • Darren_FBR Darren (Parody) (@Darren_FBR) reported

    @Lynette55 @ring I came here to see if anyone else is suffering the same issue with the annoying @ring advert winding up my dogs. I’m not alone 🤬

  • yodelYoda771 10^24 (@yodelYoda771) reported

    @ring congratulations. I did nothing wrong. You endangered me by not accepting my post about a car in front of my house for more than 20 minutes at 3:30 AM . I guess ring is involved with the criminal activity ? @elonmusk at least Twitter won't block me . @ring is full of **** !

  • Stephanie681030 Stephanie Edwards (@Stephanie681030) reported

    @FedEx.. is the most incompetent delivery/transport service around! I’ve had 2 deliveries w/in 3 months that never made it to my house. My @ring camera shows them not at my house. Where is my items!! Customer service is no help!!

  • jimowl jim bainbridge (@jimowl) reported

    Hey @ring your advert is driving my dog potty. I’ve decided to remove my doorbell and throw it down a local disused mine. BELLends. #ringdoorbell #dingdongdickheads #doggonemad

  • LaurieKimsey69 Laurie Kimsey (@LaurieKimsey69) reported

    @SANJOSEMAlLMAN @ring I don't have a ring doorbell and the regular doorbell doesn't work. Problem solved!

  • CJ46065446 CJ (@CJ46065446) reported

    @ring @SKarlssen I don't know where to start on how terrible your product and customer service is. Customer service has no clue and all they can say is you will receive it 'one day'. TOTAL Rubbish

  • Nydiao Nydia Ocasio (@Nydiao) reported

    @ring I don't understand how you won't replace the sticker tape for my sensor that fell down and won't stick back on. You expect me to spend $10 for an item that you have available not great customer service. 😡

  • CJ46065446 CJ (@CJ46065446) reported

    @ring Your product and customer service is beyond horrible! I don't know where to start on how terrible it is. Floodlight flickering and ive been told that i will get a replacement but its been 3 weeks and every time i call them the customer service is painfully poor and useless.

  • LarryRVaughan Larry Vaughan (@LarryRVaughan) reported

    @ring your system sucks I wish I never spent a dime on your ****. I hope you suffocate in your cubical

  • CJ46065446 CJ (@CJ46065446) reported

    @ring @AssumeNormality I don't know where to start on how terrible it is. Floodlight flickering and ive been told that i will get a replacement but its been 3 weeks and every time i call them the customer service is painfully poor and useless.

  • Tigermoth2002 Roger Moth (@Tigermoth2002) reported

    @dharford79 @ring We got rid of ours partly because of that very issue. Lol.