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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Ring problems in the last 24 hours

The following chart shows the number of reports that we have received about Ring by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Ring Outage Chart 07/04/2022 02:30

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Online Features 32.31% Online Features
  • Device Failure 22.82% Device Failure
  • App Crashing 17.15% App Crashing
  • Sign in 12.40% Sign in
  • Website Down 9.95% Website Down
  • Errors 5.36% Errors

Ring Outage Map

The most recent outage reports and issues originated from:

United StatesKansas City Device Failure
United StatesRomeoville Online Features
United KingdomSlough App Crashing
United StatesMilwaukee Errors
United KingdomGloucester Device Failure
United KingdomLondon Website Down

Ring Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Ring Issues Reports

Latest outage, problems and issue reports in social media:
  • Bobby_Boheme Bobby Boheme (@Bobby_Boheme) reported

    @ring This is the kind of story we need now and I hope the driver got a raise; HOWEVER, he should have called Adult Protective Services, first. She could have been escaping caregiver abuse or this could be a sign of larger care issues. It's okay to help, but call APS first.

  • gogo_powers Ashlee Powers (@gogo_powers) reported

    @OlderGamers @ring When I say broke our internet, I mean literally we cannot get our other systems to connect now, our watering system, our pool system. The original internet was put back to how it was, but nothing works. We had a flight this morning and my fiancé missed it to try and fix it

  • gogo_powers Ashlee Powers (@gogo_powers) reported

    @ring Then dm back. I don’t have time for this ****. You’ve wasted enough of my time. I am on 48 hours without sleep. I wish I were exaggerating

  • gogo_powers Ashlee Powers (@gogo_powers) reported

    @ring My fiancé missed his flight and is now back at the house trying to get it all connected. It is not working, we can’t even put the original back because every sensor and keypad has to manually be reconnected and they are not being picked up by system

  • gogo_powers Ashlee Powers (@gogo_powers) reported

    @ring Wtf your system ruined our internet. Our entire home is NOT secured and the Ring Pro took down our I yet et with it. I got NO SLEEP last night troubleshooting it and it is still down

  • okaddme Ok Addme (@okaddme) reported

    @ring Unable to contact @ring for any assistance as there form will not work with large text size. The submit button will not scroll up and I am being told it is my issue not theirs. Can you help please ? @AbilityNet

  • AntCraw Anthony Crawford (@AntCraw) reported

    @ring How does not replacing a faulty product that doesn’t work for four month help protect my home?

  • AntCraw Anthony Crawford (@AntCraw) reported

    @ring you guys are a complete scam! You don’t care about your customers - sold me a faulty floodlight pro whilst you say you will replace it, it’s been 4 months and all you do is say “oh it’s out of stock” “ no idea when it will be back” not our problem

  • trish_flo patricia florimonte (@trish_flo) reported

    @ring Oh ****!!

  • GrammerRhona1 Rhona Grammer (@GrammerRhona1) reported

    @m_crouton @ring My son had a pet raccoon for a couple of years. His dad saved it after hunters killed the mom. He was SO intelligent and loving but, eventually took off down the creek to find a date

  • McTow_Erik Erik (@McTow_Erik) reported

    @ring I have and none are an issue to my post! How about maybe looking into the issue and not just giving a click and paste reply! What has happened to your customer service since it was found your employees were spying on us customers? Maybe help a customer in-between spying on us!

  • la_fresita85 Señora G 🇪🇸🇮🇹🇫🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@la_fresita85) reported

    @ring I’ve forgotten how to turn off the motion detector in the app and I’m getting notifications every time a car (or a squirrel or a bird) passes the front door. It’s a teeny tiny bit annoying. Can you #help?

  • PhillyTalk PhillyTalk ™ © ® ⓘ 🇺🇸 (@PhillyTalk) reported

    @insatiable718 @ring Sure thing. Plenty of vids on YouTube doing comparisons. (Lifehackster) Ring isn't *terrible* but definately geared towards monthly fees for all features whereas Eufy offers both local storage or online for a fee.

  • MMOrpgPrincess Lori (forced militant) 🦺 (@MMOrpgPrincess) reported

    @ring @iCam2020 I don't know. I mean I know U all raking it in, but wow, all these folks getting outed w/o permission. Seems shady af. People love the idea till they the ones showing up on Twitter or Facebook being embarrased. I mean, how we gonna deal w/bad hair days man?

  • thek9harperlee Miss Harper Lee (@thek9harperlee) reported from New Orleans, Louisiana

    @CoxHelp No, Colleen, apparently the problem with @CoxHelp ended when your service went down. Internet service is back, but @ring won't recognize it. So frustrating. It's when the things that should be so easy are so hard that I just want to give up. Maybe I just don't wake up tomorrow.🤞

  • trichbrown Tom Brown (@trichbrown) reported

    @ring Why does the ‘Ring app has a temporary connection issue’. ‘We hope to resolve this issue soon’ show up so often? Have you grown too big to be dependable?

  • footedhorse 🍊Footedhorse🍊 (@footedhorse) reported

    @ring @iCam2020 Fix you app!! my ring camera Motion sensor settings use to cove my whole driveway now it only cover half my driveway 😡 all my ring camera doing same thing

  • JoeBrow48340110 88fingersElDiablo1973 (@JoeBrow48340110) reported

    @ring So they can record a person that passes out and not provide them with video of it? Do you think this privacy policy works? Ridiculous! So you find it ok for your cameras to actually not help the community? That's assinine and not making a safer community like you claim.

  • moodiblue Sandy Dryman (@moodiblue) reported

    Idk what the problem ix with @ring but the quality of our camera’s is always messed up.We have 200meg service so I know it’s not that even though it always says weak signaL. Very frustrating! You need to upgrade your service!

  • tedjones18 Dominic Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tedjones18) reported

    Fantastic customer service from @ring reported a problem with my floodlight camera and within 3 days I’ve received a brand new replacement. Thanks very much

  • BruthMaaan Roc (@BruthMaaan) reported

    @RalphParis5 @ring Thanks for that review/recommendation Bruh! I'm in the market for a cam right now, and been leaning hard towards Ring. I'm just coming off a "Cheap AF" cam.... Blink! That **** is even way worse than Ring! But I will keep this review in mind 👍🏾

  • chuckwolber Chuck Wolber (@chuckwolber) reported

    I am going to get rich by solving the @ring spider web problem.

  • thasbrown Taylor H (@thasbrown) reported

    @DoorDash Struggling with your terrible customer service today after one of your drivers was caught on my @ring stealing a FedEx package, and all they’d do was offer a partial return of $8.27 for our food order…

  • LondonComment Ian (@LondonComment) reported

    @ring I tweeted this incident to YOU on June 23, 2022 involving an #Amazon delivery driver!! I also offered photos of the damage done to the packaging but, like my DM of June 01, 2022, I heard nothing. I've DM-ed you an article on this issue. It's clearly an ongoing issue with @ring!

  • vinny_connelly Vinny Connelly (@vinny_connelly) reported

    I am so annoyed at @ring right now!! I have a broken camera I just put up. Some hours it says the battery is at 100 and some at 0. I have replaced it with a different battery. Still same error. I called customer support the guy was TERRIBLE. Said I needed a Wi-Fi extender.

  • jaysday_ Jay Stewart (@jaysday_) reported

    @ring Just disconnected 2 minutes into being on the phone with one of your absolutely worthless customer service reps after being on hold. Easily one of the worst customer service experiences I’ve had

  • ItsMarion Mari Brisco (@ItsMarion) reported

    I need @ring to fix the bugs in the new Neighbors feature, we update our settings and it resets. Everyday. I really don't need to know about every activity within a 5 mile radius. 😫

  • _theartoftrying Kyra W-M (@_theartoftrying) reported

    ily at risk ! And for that no one should buy your services. I never go on social media and vent about bad businesses , but this weekend you put my wife, my daughter and pets at risk ! All the money you take for your products so disappointed @ring

  • _theartoftrying Kyra W-M (@_theartoftrying) reported

    @ring customer service told us if they sent help then we would be fined. That’s fine but you need to educate us on that ! Long story short my family and I are fine but what if we weren’t . What if someone was in the house and we didn’t have time to call on our own. You put my fam

  • _theartoftrying Kyra W-M (@_theartoftrying) reported

    monitoring so that god forbid something happens, they will send help once give them the code word. But that did not happen. The next day they claim we have to have a permit . Yet we were never told that when we signed up @ring