Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (57%)
- Online Features (14%)
- Website Down (14%)
- Errors (14%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Website Down | 5 days ago |
 Addlestone
|
Device Failure | 8 days ago |
|
Newham
|
Device Failure | 29 days ago |
 Port Orchard
|
Online Features | 2 months ago |
|
Morecambe
|
Device Failure | 3 months ago |
|
Greeley
|
Errors | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ring Issues Reports
Latest outage, problems and issue reports in social media:
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HealinNRealTime (@BuiltOnSoles) reportedHey @ring could really use your help! Love your products, advocate for you to so many neighbors. However recently having a handful of issues and no matter what I do to trouble shoot, not working. Getting zero notifications from out front door and to front yard camera. Plz help!
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thedealsguy (@thedealsguy_) reported@jflittle @GhostVP9 @ring I see, Im sorry about this issue 😭
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Startup Academy (@vc__backed) reportedThe story of Ring and Jamie Siminoff is one of the best examples of waiting for the right moment. Jamie was able to sell Ring for $1.2 billion to Amazon, but first he had to turn down an offer from Shark Tank. "Kevin O'Leary gives me this offer, which was it just going to bankrupt the business. It was like royalties and all this stuff. Like we needed to build something bigger." - @ring Founder, @JamieSiminoff on @The_RoomPodcast
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logan (@logosteel) reportedHey @ring ! On the old doorbell 2, it seems the UV screen has cracked and fallen off. Photos and videos are serviceable, but bad. Any support on this issue?
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Yashvardhan Goenka 🇮🇳 (@The_other_Yash) reported@ring Hi Ring Support Team, I am writing to request urgent assistance with my Ring account. I have been completely locked out and am unable to log in despite multiple attempts over several days. Here is a detailed summary of the issue: (CHECK DM. I've mentioned the issue.)
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Ran Nahmias (@rnahmias) reported@FedEx One out of every three deliveries lately seems to end with: “Customer not available.” The problem? @Ring cameras exist. If your driver doesn’t want to make the stop, that’s one thing. But claiming I wasn’t home when the cameras show nobody ever arrived is something else entirely. @FedExHelp
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Awake Not Woke (@awakenotwoke71) reported@ring what is going on with your app? Active subscription till next year but not showing on the app. Done all troubleshooting with the AI on your website n still not working.
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DonutOfDoom (@AnusOfDoom) reported@DailyMail I caught my neighbour on @ring doing a girthy **** on our doorstep & when I confronted her about it she told me they were warm biscuits we could all eat! Same, same but different!
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Dan Johnson (@DanJohnsonAB) reported@ring was a mistake. It demands a signin and password constantly and doesn't n recognize me, and when I ask for help, I can only get no-reply, notifications.ring.
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Chad (@Chad24162711258) reported@ring @amazon Ring Camera - the worst investment you could ever make!!
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MaryWV (@MaryWVwv) reported@amazon @ring Why? Why in trying to get help did I receive 2 people that did not understand ENGLISH! Do any of them? What Countries are they from? So I'm Hammond, I'm sure he loves me using his account! Or is he using mine? If I add a credit card it goes to him? Is this a scam?
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Eddy (@eddy_3y4) reported@sabucci_84 @ring @ring im experiencing the same as Sabrina mentioned, I cannot see the snapshot between activities. Do you have any update about this issue?
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GOPmom (@lisadolgos) reported@ring worst customer service. Spent over $500 on cameras and a doorbell. I never received the doorbell, even though UPS says it was delivered. Spent an hour on the phone to get them to agree to send a replacement. Have yet to receive it.
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Sabrina Bucci (@sabucci_84) reported@Roentgenguy @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
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Ken Martin (@kenmartinboston) reported.@ring customer support is gone right down the toilet after dealing with massive language barriers I’m on my third return 🤦🏻 they just can’t get it right I think their plan is to drive the customer crazy until they give up. @amazon you have ruined them
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nun u (@DeanAbraham8) reported@amazon @ring HOLY **** AN AMAZON DRIVER DELIVERING A BOX! thought u guys dumped them all off at the USPS to do. i mean u dump off how much at the po to do for u—- 80% of ur pick n choose heavy bs while u deliver the small. f u guys u would b jobless without the po.
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DonutOfDoom (@AnusOfDoom) reported@joegarra61 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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Chris Andrews (@crandrews631) reported@ring you have the worst logistics department out there. I placed an order on 7/22 with an arrives by 7/28 and nothing. I wait on hold to be told hopefully by 8/10 but no guarantee yet I can order it today on your site and it says “Arrives 8/8” and no one is willing to do ****!
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Sabrina Bucci (@sabucci_84) reported@rominiti @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
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Marcel Wagenaar (@marcelwagenaar) reported@ring is there a malfunction? Can’t log in and my system is offline. #ring #ringalarm
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George (@gigmcdonough) reported@ring I only need a replacement part. If Ring can't provide the part needed to fix my device, they should replace the unit with a comparable upgraded model at no cost. Customers shouldn't be penalized because parts are unavailable.
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Alexi atherton (@Alexi2088) reported@ring Three calls. Three different advisers. Around 25 minutes on each call. Three terminated calls before my issue was resolved. That’s over an hour of my time wasted with nothing to show for it. Easily some of the worst customer service I’ve ever experienced.
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Kentucky Girl (@Notwokenow) reported@AngieJandro @ring I was in my bedroom and the phone went off- there was a message saying a delivery from Amazon was left at the door AND then I check the video and there it was, the driver was putting another package down. This is AWESOME.
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SoCalSquatter (@RealAlexT1) reportedHas anybody ever noticed that @amazon deliveries don’t show up on your @Ring? They won’t ring the bell and somehow black out your camera…wtf @amazon ?
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c r a n b e r r y c l o c k (@cranberryclock) reported@ring I’ve been giving it a thumbs down every day for the last month and a half.
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ØBANA (@StephenObana) reported@ring doorbell was denied by all of the sharks on #sharktank during its pitch episode, in 2018 it sold to Amazon for $1billion dollars. Gate keepers aren’t ****, never give up.
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jimbo (@jimbojames1) reported@ring nothing to bring, your product is trash.
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Maze (@MAZEHUD) reported@ring THE VIDEO DOORBELL DEVICE IS UNRELIABLE, regularly missing recordings and going offline. Despite paying for Ring Protect Solo subscription, weeks of troubleshooting & contact with support have failed to resolve the issue. Ring also makes it difficult to escalate complaints!
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Graydon Swedberg (@g_swedberg) reported@TheAngryCaptain @ring I've got a big hammer bro. Can fix most issues.
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JATMN (@THEJATMN) reported@AskFrontier @budice0 It would be better if you actually update your website for outages!! I'm finding out on @ring neighborhood that you have a outage covering almost 5mile radius for 2hr now. And website says "no outages" for my address.