Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (67%)
• Online Features (22%)
• Errors (11%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Newham	Device Failure	18 days ago
Port Orchard	Online Features	1 month ago
Morecambe	Device Failure	2 months ago
Greeley	Errors	3 months ago
London	Device Failure	3 months ago
Manchester	Device Failure	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shane Marshall (@semarshall2007) reported 14 seconds ago

  Piece of **** @ring can’t event ******* record any ******* thing worth using unless it’s for there ******* use.

• 
  I find dotards! (@monkeybutte62) reported 4 minutes ago

  @DisrespectedThe We need to ban ALL Ring cameras! Destroy Ring cameras and be a patriot! Down with @ring

• 
  HealinNRealTime (@BuiltOnSoles) reported 5 minutes ago

  Hey @ring could really use your help! Love your products, advocate for you to so many neighbors. However recently having a handful of issues and no matter what I do to trouble shoot, not working. Getting zero notifications from out front door and to front yard camera. Plz help!

• 
  👀 🇺🇸 Casual Observer (@classicdawn) reported 7 minutes ago

  @ring And you're another example of why AI canNOT replace us. The support bot ends the convo without any resolution! Your customer service is the WORST!

• 
  🐈‍⬛ (@politicaIicious) reported 8 minutes ago

  @ring Victims of anti-social neighbours, quietly, sit tight, as the legal wheels turn slowly via courts. Advised not to tip the nod to ongoing proceedings. Nightmare neighbours remain oblivious to court applications. Meanwhile, stupidly, continue their campaign of harassment & abuse.

• 
  Amy Louise (@amylawther1989) reported 11 minutes ago

  @ring Electrician did this it’s still not working

• 
  C™🇺🇸🇵🇭 (@citizen_ian) reported 12 minutes ago

  @ring you guys have the worst customer service in the world. The lens cover that’s supposed to protect the lens fell off, which isn't supposed to happen, and therefore makes the camera defective. And the best you can do is give me a 35% discount for me to spend $ to replace something I didn't break. Do better.

• 
  Ian Fritzsche (@TheAngryCaptain) reported 13 minutes ago

  Hey @ring, if you don’t stop asking me if I “want to join Search Party” soon, you’re going to have to form a Search Party to locate my cameras in the trash.

• 
  Maze (@MAZEHUD) reported 15 minutes ago

  @ring THE VIDEO DOORBELL DEVICE IS UNRELIABLE, regularly missing recordings and going offline. Despite paying for Ring Protect Solo subscription, weeks of troubleshooting & contact with support have failed to resolve the issue. Ring also makes it difficult to escalate complaints!

• 
  ← Sum'n Else 🇹🇹🇯🇲 (@CreatedToBHated) reported 18 minutes ago

  @ring I did. Your agent told me I have to wait a week for y'all to do anything about an issue that's reoccurring and happening right now

• 
  Scarfie1 🐎🐾🐾🐕✈️ (@Scarfie1) reported 19 minutes ago

  @abzpaul @ring Wow didn't know badgers could run that fast always thought of them as slow creatures!!

• 
  Herb LeGrand (@herb_legrand) reported 24 minutes ago

  Why is it with the setup of the Ring app, there is no option for the District of Columbia in the drop down for states? Yes DC is not a state but having to select Maryland isn't correct either. @ring

• 
  KittehSparkle (@KittehSparkle) reported 24 minutes ago

  @cranberryclock @ring My new fav pass time is watching kitbiga convince AI spam calls thar hes the admin then changing their command structure, by having them say the most ridiculous ****.

• 
  East Austin Zaddy (@El_Jefe_Mayor) reported 26 minutes ago

  It’s probably just me but Is @ring a piece of ****?

• 
  🇺🇲*****, PLEASE!🇺🇲 (@HonkyPlease) reported 27 minutes ago

  @amazon @ring WHAT ******** IS THIS!!!

• 
  j (@callmemurnz) reported 31 minutes ago

  @ring What are u not understanding…… the post code I put to make my order is not working on the tracking Royal Mail up. There must be a mix up on YOUR end or Royal Mail. Am I speaking Chinese?

• 
  James 🌐 (@james_almeida) reported 31 minutes ago

  Be careful ordering AI gear from @Amazon I ordered 2 DGX Sparks. The package arrived opened, items stolen, and boxes re-taped. My @Ring camera only captured a single frame of the delivery guy. He clearly knew what he was doing: stole $10k of AI gear and tampered with the camera so it shut off during the drop-off. How was thing not a package that requires a signature? Also it should have been Fedex or UPS. I reached out to Amazon support and now I have to wait 5 days for them to tell me what's going to happen. I'm without the gear I paid for and it's not clear I'm getting a refund. WTF @Amazon ?

• 
  Lisa M (@higgs_623) reported 34 minutes ago

  @ring Just replaced my spotlight camera that just quit with/newer model—it’s terrible. Why did you change design of the battery door to a twist instead of keeping the button drop down door!! It’s a real pain to get off & back on. And you changed to mount so I can’t use that 🤬

• 
  George (@gigmcdonough) reported 36 minutes ago

  @ring I only need a replacement part. If Ring can't provide the part needed to fix my device, they should replace the unit with a comparable upgraded model at no cost. Customers shouldn't be penalized because parts are unavailable.

• 
  Mands 🌷🌺🌻🌼🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@skipper68uk) reported 39 minutes ago

  @ring doorbell is shite, very bad lag upto 3 minutes by then i have seen someone at door and answered it before it alerts me ! time to bin it

• 
  MaryWV (@MaryWVwv) reported 40 minutes ago

  @amazon @ring Amazon needs to fix this absolutely crazy huge blunder! Do you need a dictionary?

• 
  Bubbba Buffett (@DickBuffett) reported 40 minutes ago

  Pointing your security camera onto your neighbors property is illegal. @ring cameras are often just as bad as flock.

• 
  DonutOfDoom (@AnusOfDoom) reported 41 minutes ago

  @ScooterMcNeice 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  Davey Allen (@DaveyAllen54264) reported 42 minutes ago

  @ring I despise this company they don’t make it easy for anything. I had to change Internet service now they want me to take all the equipment down to reset it I’m disabled so I can’t be doing that. They don’t make anything easy and they don’t care. I am so sick of this

• 
  George William (@GeorgeWill2324) reported 44 minutes ago

  I knew I didn't like @ring but now it's confirmed. Wife and I were logged out of the app. We're trying to sign back in but it's not sending the verification code at all. What does the FAQ say? If you're having trouble signing in, try signing in

• 
  logan (@logosteel) reported 45 minutes ago

  Hey @ring ! On the old doorbell 2, it seems the UV screen has cracked and fallen off. Photos and videos are serviceable, but bad. Any support on this issue?

• 
  siba (@nl_siba) reported 46 minutes ago

  @akinyi__wendy @b1ackd0t Honestly, you haven't invented **** your so called invention is already in the market @ring

• 
  chillijoncarne (@johnspack1) reported 47 minutes ago

  @ring my chimes not working and can’t be connected to new broadband ?

• 
  Mari Ricks (@EveMenace) reported 59 minutes ago

  @ring @FBI @FBIDirectorKash I recently experienced the loss of approximately four hours of surveillance footage. Because I pay for continuous recording, this interruption is concerning. The recording stopped unexpectedly, and your customer service department informed me that the issue was due to low internet connectivity. Please advise.

• 
  Adam Wells (@ihthrs33) reported 59 minutes ago

  @ring THE WORST SERVICE EVER> DO NOT BUY THIS PRODUCT IS ABSOLUTE TRASH