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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Online Features | |
| Gloucester |
Sign in | |
| Bognor Regis |
Online Features | |
 Copenhagen |
App Crashing | |
| Hounslow |
Website Down | |
 Detroit |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Dewey Wise
(@drumdork1952) reported
@ring they are down in many areas today
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Andy Lumsden
(@72lummers) reported
@ring any issues with logging in to accounts? I can’t seem to login.
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Luke Walker
(@Luke_O_Walker) reported
@ring I’m having major issues trying to verify my account in order to set up my new doorbell. Is this due to your issues? Any help please
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Eric Paul
(@egpaul) reported
@facisback @ring Probably related to @awscloud being down
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Kristen
(@thebecks2018) reported
@ring hello are you down? Can’t get through on phone and app won’t let me in.
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Arthi Subramanian
(@ArthiVani) reported
.@ring - I just bought my first product and am trying to set it up. The app is not letting me set up a new account. It keeps saying “Something went wrong”. I also can’t access the US help. Pls advise.
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Poonam Degan
(@full_moon78) reported
@chrispepe1 @ring World wide problem
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Markus Miller
(@markus_miller71) reported
@DanHewitt_ @ring Yes.its trash
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Richard Smith
(@richard7smith) reported
@ring is the problem also in the UK as I have intermittent service
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Will C
(@wheelsee) reported
@howfuckedisaws @zegolf That would be why @ring is not working most likely
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TIRED.
(@AsiaAneka) reported
@llaWttaM @ring Exactly. There's not even a tweet to say they acknowledge that there's an outage. It's been hours now.
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kadiyow
(@kadiyow) reported
Would be nice if you could send an email or text to your customers to let them know your app is not working instead of letting me waste over an hour uninstalling and reinstalling and looking up help topics that don't help. #ring @ring
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Christophe Jordens
(@Coolweb04) reported
@DanHewitt_ @ring Yes unable to Connect com.nework error on iphone
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Tony Dee aka RudeDog
(@deserthemi) reported
WTF?!? Is @ring down? So much for always home bullshit! At least my @nest cameras are working!
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20Jan2021🌞💙
(@BJLass) reported
@ring Three hours of outage. So much for the big holiday sales.
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George
(@georgesWHU) reported
@karenwink @ring It is a nightmare
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Heisenberg
(@HeisenbergOC) reported
Come on @ring...EVERYTHING is down?
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Athena Kolbe
(@AthenaKolbe) reported
@ring Your app is down and I cannot create a new account on your website, my phone (apple), tablet (play), or ipad (apple).
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Dave Tomkin 🟨🟥
(@DaveTomkin) reported
@ring anyone else having issues? All three cameras saying offline but still get the odd notification? #RingDoorbell #ring
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Leah
(@bizzileah) reported
@ring the app is not working! why can’t I login to the app? The 2FA won’t even work, would not accept the codes that you sent?
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Matt M
(@MMSportsFan) reported
Hey @ring please fix your service. I rely on my #RingDoorbell to watch people walking by and to yell at potential visitors. As it stands now I’ll have to look out my window to yell at my neighbors, and that’s just unacceptable. Definitely going to hurt my work productivity.
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💦Saus Lord🙏🏾
(@youngguidance) reported
@_COOL_Jay @ring Though it was just me, I just got a new phone and thought that was the issue but they say the app is having difficulties
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Brad
(@iHerbcustomer) reported
@ring Is there something wrong with your service right now? The app is working and I cannot sign in to my account. The two-step verification is failing on both phone and laptop. Thanks.
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Aaron
(@IndioTechKnow) reported
@ring is no your system down? App and website are not working for me.
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Tobias Hoppenthaler
(@hot33331) reported
from
Köln, Nordrhein-Westfalen
@ring Would be awesome to have the door bell working even if the backend is down. It really sucks that the chime doesn’t do a thing just because the backend is down.
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Alan!
(@o2bnobx) reported
@llaWttaM @ring Weird. I logged into the web app, but after minute it just gave me server errors
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manangJEN
(@manangJEN) reported
@ring is down!
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Arthi Subramanian
(@ArthiVani) reported
.@ring - I just bought my first product and am trying to set it up. The app is not letting me set up a new account. It keeps saying “Something went wrong”. I also can’t access the US help line 📞. Pls advise.
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Lazy Gaga
(@SenoraJaJa) reported
I see that @ring is down. Anything else? Is #AWS having a global problem?
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Chelsea🐶
(@Chelsea_ej) reported
@JonnyG101 @ring Apparently the app is down everywhere 😵