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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (25%)
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Online Features (22%)
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App Crashing (18%)
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Errors (14%)
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Website Down (12%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
 Willimantic |
Device Failure | |
| Huntley |
Errors | |
| Grimsby |
Device Failure | |
| New York City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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ChrissieTorcaso
(@fuego_rojoDartz) reported
@ring I'm tired of the robot answers that you're working on the rich notifications. Issue. If this isn't working then your product is worthless to me. How can I get my money back so I can purchase a reliable product?
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Joe Martell
(@jmartell09) reported
@ring Still working on this problem?
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The Cats Whiskers
(@chris_hedge1984) reported
@ring How much longer will Rich Notification be down? Its really annoying having to open the app all the time. If it stays like this I will not be renewing my subscription.
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Stephanie ♡
(@Blondiie__X) reported
@ring Hi I’m finding it very frustrating using my video ring doorbell 3. I have two batteries which need charging every 4 days. At first with a single battery I thought the battery was the issue hence buying a second but still having the same issue! HELP!
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Jennifer
(@jtkcmo) reported
@ring It's been down for several days now... Can we expect it to be resolved in the near future?
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Inflewence
(@InflewenceofINF) reported
@ring my video 2 is hardwired and never had a battery issue. In the last week I've had to charge it 3 times. What is going on? All I've gotten was generic trickle charge answers from help.
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Nicholas Allen
(@nallen001) reported
@ring Hello I’m having an issue with rich notifications as well and my device isn’t battery powered
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Herv310
(@herv310) reported
@ring May we please get an update with the rich notifications issues. It’s been a week and still no update from your team. Is this the customer service we get when we are asking for an update ? Come on team, let’s help the community out and start proving some information
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Braces By Barnes
(@BracesbyBarnes) reported
@ring I’ve had the worst customer service experience with you guys. Zero communication about back ordered items. Long wait times on the phone. Should I just return everything and go somewhere else?!
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Cas 💛
(@Cmandersox) reported
@ring Bruh can y’all hurry up and fix this
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taylor
(@taytaykm) reported
@ring Why are the rich notifications still down it kinda defeats the purpose of the doorbell if i cant quickly see what’s outside??? It’s been almost a week without it
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Eric Arnold Photo
(@EricArnoldPhoto) reported
@ring I remember a time before 'Rich Notifications' so I can deal for now, I just really like them; they improved the notifications 1000%. Looking forward to a fix.
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Jeena ⁷ 💜💜
(@jeenax) reported
@ring Hi my rich notifications still not working any update on this issue?
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Zach
(@MidleAgeGambino) reported
@agcia87 @ring do you have many of their devices? I talked to my Mom about getting Ring after she was robbed in the middle of the day when she was home. Thankfully they broke into a building that was unoccupied but they just as easily could have broken in her home.
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hassan ali
(@thaidragon66) reported
@ring Any update on the fixes. Cameras still not working properly. What's the point of paying for a subscription if you can't even use it properly?
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Ryan Jay
(@ryan4258) reported
@ring it's been over 120 hours since rich notifications have been down. Can you please re-enable this feature or provide a better update than the same one from 5 days ago. What's the issue with rich notifications? What's the ETA for resolution?
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La Reina Croqueta 👑
(@agcia87) reported
@MidleAgeGambino @ring I’ve tried blink and wyze and I prefer ring. Also, if you have an issue, they answer you immediately and will troubleshoot. I had one that gave me issues and they replaced it right away
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Nick Press‡
(@press_nick) reported
@ring the Rich notifications for my Ring doorbell is not working at all. Is there going to be a fix?
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tyler magill
(@clover44zelie) reported
@ring I see Rich notifications are down for battery operated devices but mine is hardwired and my Rich notifications do not work. I have tried all the troubleshooting tips. Could there be an issue for some wired devices?
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nick
(@mumofboys72) reported
@ring Im geting notifications jist no pic with them nieghbours having same problem
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Sammy Duvall
(@SammyDuvall2) reported
@_Impossible_GRL @ring Glad it’s not just me having this issue!
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POᒪᗩᖇᑭᖇIᑎᑕE
(@DJPower007) reported
@ring Glad I finally found this. My old phone died Wednesday past and I finally got around to getting a new one Yesterday. I spent an hour last night and two hours today playing with settings and finally broke down and checked Google which lead me here! I feel foolish now hahaha?
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Pinkesh Patel
(@Pinkesh23239179) reported
@ring Called the support team to ask why Rich notifications are not working and got told they were disabled. Don't you think it would be wise to send a communication email out to all your account holders to advise that you are disabling a service? Secondly there is no ETA for a fix.
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mhna
(@mina_rafla) reported
@ring Mine is hardwired and still having this issue as well… Is this normal? I’ve contacted support and they were no help
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PJ
(@PJMcLarenF1) reported
@ring Hi. Is there any update on this issue? Rich notifications still not working here in the UK.
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Michele Sussman 🌸◕‿◕🌸
(@MicheleSussman) reported
@ring I am not receiving Rich Notifications from my hard-wired Ring doorbell. I see that you are aware that battery-powered Ring doorbells are having this problem. I want to make sure that you are also working on resolving the problem with hard-wired devices.
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S
(@Madfrog01) reported
@ring @ring when is the fix coming? 3 days and no updates
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taylor('s version) 🧣
(@_tranquilitay) reported
@ring i'm no longer able to see a preview when i get a push notification. can you help me out with this issue?
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IBiLLy
(@IBiLLyI72I) reported
@ring charges £25 a year for the privilege of getting rich notifications and to look at your own videos is absolutely shocking especially since its been down now for nearly a week.. seriously would never recommend ring to anyone with charging to look at your videos.
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twinnette
(@twinnette) reported
Anyone else get tired of @fedex lying and saying they delivered packages they didnt deliver. You spend hours chasing down packages in the event it was delivered to the wrong place, only for your @ring to show the delivery the next day. Stop faking deliveries! Tell the truth!