Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (60%)
• Online Features (20%)
• Website Down (20%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	9 days ago
Addlestone	Device Failure	13 days ago
Newham	Device Failure	1 month ago
Port Orchard	Online Features	2 months ago
Morecambe	Device Failure	3 months ago
Greeley	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessi Laurèn (@PBM_Pretty) reported 50 seconds ago

  @YaBoyHagg @ring I thought it was just me !!!! I hate that what if it goes down the day yall wanna bs with my damn security system it’s insane !!!!

• 
  Shaun 'WHUFC' McCarthy (@ShaunMcCarthy90) reported 4 minutes ago

  @ring @ItsMikeTwitch its clearly something wrong your side as i see alot of people losing connection all the time now reporting the same problem!!

• 
  SoCalSquatter (@RealAlexT1) reported 5 minutes ago

  Has anybody ever noticed that @amazon deliveries don’t show up on your @Ring? They won’t ring the bell and somehow black out your camera…wtf @amazon ?

• 
  George (@gigmcdonough) reported 5 minutes ago

  @ring I only need a replacement part. If Ring can't provide the part needed to fix my device, they should replace the unit with a comparable upgraded model at no cost. Customers shouldn't be penalized because parts are unavailable.

• 
  Chris Andrews (@crandrews631) reported 9 minutes ago

  @ring you have the worst logistics department out there. I placed an order on 7/22 with an arrives by 7/28 and nothing. I wait on hold to be told hopefully by 8/10 but no guarantee yet I can order it today on your site and it says “Arrives 8/8” and no one is willing to do ****!

• 
  DUBS (@KeithMugser70) reported 11 minutes ago

  @ring I have 5 ring cameras around my house 4 of them saying off line ???? Never had any trouble for about 3yrs , they each went off line a few days apart ?

• 
  Crazed Dems 🇺🇸 (@FreedomAlways9) reported 12 minutes ago

  @ring How do I turn off this completely useless AI ****? Giving you a long description of what you're literally seeing with your eyes? Completely useless but everyone has to try to implement AI in some fashion to show how up to date they are

• 
  Desi H-1Bhenchods (@desitechsuppoat) reported 15 minutes ago

  @pcater64 @ring After they give you their fake USA name, right before letting them go say "TERRY MAKI CHOOT" then hangup before they have a chance to react. (yes it's very bad)

• 
  Mark Lawton (@marklawton500) reported 16 minutes ago

  @ring just had the most horrific customer service experience. Camera failed, but you've deactivated my device and the lights are permanently on causing a nuisance to my neighbours. You shouldn't have done this until the new device was installed. Customer service refused to help.

• 
  Tom Reader (@thomasFreader) reported 18 minutes ago

  @AlecBurnsGolf @ring Sometimes things go wrong, nobody is immune from system errors. How they respond in problem solving is the point at which disappointment might be justified.

• 
  Italo Rulli (@ItaloRulli) reported 18 minutes ago

  @ring as soon as you started pushing your new 4kcameras, the batteries for the old (new) unit do not longer last the two weeks they used to. Every 24 hours I must replace it for a charged one. I had a similar issue with another product which the service vendor increased amperage

• 
  Mental Midget 🤯🧘‍♂️ (@mentalmidgat) reported 19 minutes ago

  @ring Bull ****!!! You think anyone believes anything you lying Zionist Jew ***** says.. you partnered with Flock and flock shares all data with a Palantir.

• 
  Words of Wiz Dumb (@Michael07369542) reported 19 minutes ago

  WTF @amazon Keep pushing back and pushing back delivery on a simple @ring doorbell. As I said @Lowes had them IN STOCK AT SAME PRICE AND SCAM "PRIME DAYS"!!

• 
  ← Sum'n Else 🇹🇹🇯🇲 (@CreatedToBHated) reported 25 minutes ago

  @ring I did. Your agent told me I have to wait a week for y'all to do anything about an issue that's reoccurring and happening right now

• 
  HeIsRightAgain𝕏 (@HeIsRightAgainX) reported 27 minutes ago

  There is nothing more insufferable than ordering @ring products, having the shipment arrive without the key component, calling customer service (apparently in SE Asia)...encountering an accent so thick it's not understandable (and I've traveled to SE Asia frequently on business), and trying to resolve the issue, being told the phone number on your profile is not in their system, and the phone number on your order (same number) is not in their system, but that the order number IS, but that is still not sufficiently identifiable. Thank God I recorded the call.

• 
  Timothy Royer (@Be_BereanTX) reported 34 minutes ago

  @therealDeFlock @ring @HomeDepot Well, if it had an automated pepper ball gun or hi flow pepper spray with it, I could see it, but the Thugs could have that thing torn down and carried away before any live security guard could get there.

• 
  Sabrina Bucci (@sabucci_84) reported 36 minutes ago

  @Roentgenguy @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

• 
  Burger (@TailgateBurgers) reported 36 minutes ago

  My @ring camera doesn't pick me up pulling into the driveway, but if someone rides a bike or walks down the road it lets me know. Technology, man.

• 
  @flops (@imyerf) reported 37 minutes ago

  @devinbgoble @HowardL3 @ring Gotta earn that ****

• 
  DonutOfDoom (@AnusOfDoom) reported 38 minutes ago

  @AFLcomau 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  Sally (@TalkWithSally) reported 39 minutes ago

  @ProjectChaney @ring I took mine down years ago.

• 
  ØBANA (@StephenObana) reported 40 minutes ago

  @ring doorbell was denied by all of the sharks on #sharktank during its pitch episode, in 2018 it sold to Amazon for $1billion dollars. Gate keepers aren’t ****, never give up.

• 
  Ian Fritzsche (@TheAngryCaptain) reported 42 minutes ago

  Hey @ring, if you don’t stop asking me if I “want to join Search Party” soon, you’re going to have to form a Search Party to locate my cameras in the trash.

• 
  frankie 🗡️ MCR DC AUG 2026 (@fangpuppy666) reported 44 minutes ago

  @mori_must_die @ring truly i have never purchased anything from ring i think my sister got the camera and idk anything about them i just thought it was funny so its CRAZY to find out they support ice like wtf 😭 but ty ty we try our best to be handy

• 
  Eddy (@eddy_3y4) reported 48 minutes ago

  @sabucci_84 @ring @ring im experiencing the same as Sabrina mentioned, I cannot see the snapshot between activities. Do you have any update about this issue?

• 
  Robert Schloss (@RobertSchloss) reported 48 minutes ago

  @ldsfilmguy @ring Well that’s a very poor AI filter!!! A) 4 legs B) 1 tail C) it’s a dog!!! 🐕 Is that your dog?

• 
  Mari Ricks (@EveMenace) reported 51 minutes ago

  @ring @FBI @FBIDirectorKash I recently experienced the loss of approximately four hours of surveillance footage. Because I pay for continuous recording, this interruption is concerning. The recording stopped unexpectedly, and your customer service department informed me that the issue was due to low internet connectivity. Please advise.

• 
  King•VP (@IDDQD_VP) reported 55 minutes ago

  @ring No, if you read my email, we do not. His account is linked to his mobile phone, which is disabled. There is no way we can login. My mother purchased a new account meanwhile.

• 
  Dave (@djt81) reported 59 minutes ago

  @ring Don't want to advertise this but my doorbell doesn't pick up anything at all despite tinkering with the settings and several reboots it just doesn't register any movement at all, it's close to the wifi router so that's not the issue

• 
  FACELESS SHEIN INFLUENCER (@sheininfluencer) reported 59 minutes ago

  @ring TERRIBLE SERVICE, SEND MY ORDER!!!