Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Online Features (29%)
-
Device Failure (20%)
-
Sign in (19%)
-
App Crashing (15%)
-
Errors (10%)
-
Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Device Failure | |
| Commack |
Device Failure | |
 Kingston upon Hull |
Device Failure | |
| Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt Bishop
(@bassmanbish) reported
@ring I can't update my Ring Protect Basic plan payment details and can't verify my account login (it's a longish story). Please can you contact me to rectify this. Many thanks.
-
Jessica mikes
(@SupremeSwagguh) reported
@bassmanbish @ring It's terrible that they consistently do this without cause. If you think your account was wrongly hacked due to spam links I advise reaching ANDRIANCRACK on Instagram so he can quickly get your account reinstated back, like he did for me. Support here is completely useless.
-
Southern Doc
(@cognac62) reported
@ring “Try rebooting device from app” FAIL. I’ve never had a reboot attempt fail. Won’t even reboot. Must be a crap device I bought. Every fix is a FAIL
-
Cactus rider
(@Cactusrider1) reported
@ring Simple security, hmm. Know what would be simple not having to jump through hoops when you get a new phone. What if your phone was broken, that never happens. Thanks for making things take needlessly longer under the guise of security.
-
Javelin Sam
(@javelinsam) reported
Hey @ring my video doorbell has stopped recording sound. All the settings show it should be but it is completely silent on videos. Any help?
-
Stacy McAnulty (she/her)
(@stacymcanulty) reported
Hey @ring After answering a thousand questions on the phone, I was never connected with a human. Please help. Your device is no longer working
-
Ashley Hoban
(@AshleyHoban0725) reported
@ring I mean like literally somebody took the time to put my whole freaking Gallery up I mean damn I'm impressed but get a life because your gallery is full of things you don't want people to see I promise stay off my **** thanks
-
kurt Savoy
(@kurt_savoy) reported
@ring this ring 3 doorbell sucks!!! Any way to get my money back? I've never had something go offline so often!!!!
-
edgy house husband
(@EdgyInAnApron) reported
@MayDougBlessYou @ring yeah ring is a terrible company that gives up your info but that still has nothing to do with 1984. 1984 is based around forced compliance and forced surveillance that's way different than an optional security camera company admitting they share the footage with law enforcement
-
KaiserSnowse
(@KaiserSnowse) reported
@ring due to storms, 2/4 cameras are offline. I am not physically present. I have remotely rebooted my WiFi. How can I remotely reboot my cameras? I only see in person options.
-
Reeve
(@reevester) reported
The @google Nest Doorbell (Battery) is one of the shittiest products ever made (don't even get me started on @GoogleStadia). Does the team even test the crap they peddle? Mediocre battery life and terrible performance even when plugged in. Looks like it's back to the @ring for me
-
Brandon Grabski
(@IvoryTower1729) reported
@ring your app is dog ****. Stop trying to sell me more crap and actually make the app useful. Tells me a sensor is offline but then gives me nothing I can actually do about it. Replaced the battery, so don’t bother telling me that.
-
emt 626
(@emtp556) reported
@ring my real ring story! My ring goes to idle most they have no solution how to fix it but we can sell you a new one... ummm NOPE!! NO THANKS! CANCELED SERVICE GOING ELSEWHERE!! PEACE OUT RING DING!!!
-
Heath
(@Heathbarz) reported
@ring how do you not have a “snooze all chimes” button?? It doesn’t help to mute motion alerts but still have chimes
-
stacy
(@miiissstacy) reported
Yo @ring i need help generating a code and don't have access to a previously signed in acct
-
TwittahSucks
(@TwittahSUXX) reported
Bought ring alarm and sat on shelf for a bit unopened and go to install today and they say it’s defective and no warranty and I’m **** out of luck never using @ring products again
-
SteveP
(@SteveP75) reported
@ring @ring_uk A massive mistake by you for closing down Rapid Ring app. Normal Ring app takes for ever to open when on a low signal 4g mobile signal. It’s so slow & most the time the camera doesn’t open up
-
Pee Wee
(@_Pee__Wee_) reported
@ring app is down, app won't open, cant update. #ringisdown
-
weaksauce
(@weaksau5) reported
@ring @doublebo7 Just share his ring door footage with the cops. I’m sure he’s done something illegal. That way you won’t need to help him as he’ll be in jail. Bezos would be proud.
-
Louise 🇺🇦
(@louise_capell) reported
@ring I brought one of your doorbell cameras about 18 months via @amazon. They advised they would replace the item for me after the battery stopped charging.Apparently now they are out of stock and they won’t be getting anymore. I have MS and can’t get to the door. Can you help?
-
Astrid Bidanec 🇺🇸
(@AstridBidanec) reported
@ring your customer service is THE WORST EVER!!!!!
-
Elise
(@PartyMcCarty13) reported
hey @ring looking at your play store reviews, I'm not the only one having this major fatal app issue after updating. any plans to fix or respond, or are we all just supposed to continue paying for this service without actually having access to the service???
-
Kai Reinhardt
(@leerraum) reported
@ring your subscriptions sepa payment does only work in Chrome on Android. Android Firefox users are left out. Please fix this.
-
Victor
(@blevons) reported
@ring new warranty with allstate. they will only replace three covered items in term. so if we have alarm, camera, and lights (30 devices). Once three pieces go bad they do not have to cover warranty?
-
Carole Baker
(@bakerboiler) reported
@ring My doorbell notifications are very slow to my phone and chime. Any ideas please?
-
Petronela
(@PetronelaUK) reported
@ring Congratulations on having the worst team based in Philippines-1 hour on the phone to get the right security screws for our camera and achieved absolutely nothing: they do not know what they are doing but my gosh, how pompous and patronising are they!!!! Bad Ring!!!!!
-
Pee Wee
(@_Pee__Wee_) reported
@ring I did no help
-
Mario Sanchez
(@MarioSantaClara) reported
When running maintenance @ring does not record motion. @ring lacks the redundancy to cover this hole and leaves customers vulnerable. They cannot confirm how often or for how long this vulnerability lasts. Shame on @ring
-
Andrew Hackeson
(@ahackeson) reported
@ring ordered a ring sensor in the middle of July and heard nothing since! Tried to reply to invoice and no reply. Can someone @ring help please. Thanks
-
The Drunken Magpie
(@DrunkenMagpie) reported
@Ring Just stopped working again and now a safety report! Screw that. Just fix your connectivity issues.