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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (15%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Somis |
App Crashing | |
 Manchester |
Online Features | |
| Gloucester |
Sign in | |
| Bognor Regis |
Online Features | |
 Copenhagen |
App Crashing | |
| Hounslow |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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ChicagJoe
(@ChicagJoe) reported
So this weekend has been pretty busy. Last night we got the tv stand and the coffee table put together for my office, today we finally got the 12 ft skeleton down and also got our @ring video doorbell installed. And it isn’t even Sunday yet for another 14 minutes lol
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macca
(@macca0675) reported
@ring are ye down? Tried logging in wouldn't let me, reset password still won't let me. Same on personal & work account
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DBM Motion Graphics
(@madebydbm) reported
@ring Hi - for the WiFi Strength reading of your doorbells, don't you think saying "Good", "Average", "Poor" would make 100 times more sense than "RSSI -58" as mine currently reads? #UXfail
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Flicks News
(@flicksnews) reported
.@ring I am still having issues and the customer care has either hung up on me or not reached out to my last few DMS and also the form I filled in. Very frustrating and my chimes are still not working!
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Dr Donna Jackson 🇺🇦
(@DrDonna25) reported
@ring - "Our most advanced battery-powered spotlight camera includes 3D Motion Detection, Audio+, and full HDR video to help provide pro-level security for your outdoor spaces." But only once every 15 minutes as Ring Support have just told me! NOT AT ALL SAFE AND SECURE!!!!
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dan castree
(@Dancastree3804) reported
@ring actually its important you stop hiding behind cut copy paste replies and start talking to customers the last time i sent you a dm you refused to help so start talking proper via public dm on why ring keeps kicking door bell cameras of the wifi !
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Kevin Kenstler
(@kevinfeeds) reported
@ring tried calling ring support multiple times, system keeps disconnecting me, tried chat snd bogus agent told me to call again and got disconnected again. I told chat agent this and she got frustrated and ended chat…Seriously??? WTF time to return ring products.
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CletusKasady
(@CletusKasady69) reported
@ring released a new update for Android mobile, still didn't fix anything. No notifications, preview don't work. Been over a month. Glad to see they care so much for their customers
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•
(@badgalmarsi) reported
@ring the worst customer service and delivery processing known to mankind. Thanks for taking my money, not giving me my product and not helping me at all with locating it or refund. I’ve spent over 2hours on the phone with you and got nowhere.
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Half Marathon Man
(@halfmarathonman) reported
@ring @ring Your latest app version messed up Smart Alerts. Cannot adjust that setting because app thinks we have end to end encryption on, which we don't. You need to fix this and update your app ASAP. Those of us paying for service need it to work right.
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Mark H. Anbinder
(@mhaithaca) reported
from
East Ithaca, New York
@KarlisMusa @ring The app can tell me the charge percentage. That’s about it. Right now two of the three pathlights are offline.
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Doreen Garrett
(@garrettdody) reported
@Laurels_Wood @ring They are such trouble makers...and thieves!!
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dan castree
(@Dancastree3804) reported
@ring actually its important you stop hiding behind cut copy paste replies and start talking to customers the last time i sent you a dm you refused to help so start talking proper via public dm on why ring keeps kicking door bell cameras of the wifi !
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AAPKA GOLi
(@golirapper) reported
hello ring Thank you, you have supported us a lot in bad times. But I want to inform you that I met with an accident due to which I am not able to make payment through Ring App. my ring app registerd mobile number is:- 7879989605please help, i'm totally irritated @ring @ringpay
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Half Marathon Man
(@halfmarathonman) reported
Still waiting for @ring to fix the end to end encryption / smart alerts issue. Didn’t fix with today’s update.
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Kthnxbyee
(@kthnxbyeecrypto) reported
So @amazon and @ring, is there a reason why my delivery drivers are no longer showing up on camera? 3rd delivery set in front of my doorbell with 0 footage. If you can't trust your delivery drivers, messing with my camera won't help. I'll just get another brand. Skeevy stuff...
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Nasir Malik
(@nasir_malik) reported
@ring how long will you take to sort the chimes to respond to the front door bell, was on the phone the other day to customer services and they said they have an issue which should be resolved shortly, but I have not heard nothing since. Having this same issue at two of my homes
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Kthnxbyee
(@kthnxbyeecrypto) reported
End result of talking to @ring. "Can you fill out this questionnaire giving us every bit of your personal information not regarding the device that is having issues we are unaware of. " @amazon knows what they are doing. Bad business practice, skeevy stuff. Monopolies suck.
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Half Marathon Man
(@halfmarathonman) reported
@ring Already talked with support. They confirmed it’s a Ring issue and that you guys should be fixing it.
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Wes Pursley
(@WesPursley) reported
Shame on you @ring. Central texas has been hit with a winter storm, a lady in the app posted about needing some food for her 7 children because she couldn’t get to the store…you delete her post for not following community guidelines? Now we can’t find her to help. Do better!
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Neil Sayer
(@neilsayer1) reported
Amazing service by @ring Chime completely dead. Phoned customer service (on a Sunday), who said it’s out of warranty but they’ll give me a 100% discount code for a new one. Simple, problem sorted, new free one on its way. Happy 🥳. 10/10 👍🏼🥇
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Bre Didier
(@didier_bre) reported
@ring Hey there! Is there an issue with the Ring App at the moment? I’m unable to log in. I keep getting the message, “can’t login right now. Please try again later.”
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Taco
(@710Taco) reported
Genuinely annoying I can’t use my @ring **** with my vpn on my phone
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Dahlux
(@dahluxxx) reported
@amazon @AmazonHelp @ring You’ve had the pre-order for the Ring Car Cam down for a while. Today the introductory price expires. Will you honor the $199 price when you get more stock or was the offer only for a limited amount of cams and the stock will return tomorrow at $249?
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Billy Mac
(@billypenn2380) reported
Our @ring doorbell is the biggest piece of garbage. It needs to constantly be reset. Live feed always stops
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John Kanes
(@HalVIII) reported
@ring used to be a fan of my ring devices but don’t get audible notifications any more and “customer support” appear to be unwilling or unable to help…
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Markbean
(@markbean1) reported
@ring Why is there no U.K. release for this item. Car theft and stripping parked cars are a massive problem, yet no date 😒
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Katie
(@moi_katie) reported
@ring first time of trying to remove the security screws from the ring doorbell to recharge and they are stuck sold, the screwdriver head has mashed and it’s mashed the screw heads. The only way I can see to get it off is to break it? Help please not impressed!
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Meir Gershowitz
(@Meir120) reported
@ring Hi Ring, Very upset with customer support team I have received nothing but unpleasant Agents I have had the same issue with my ring stick up cam with the new Solar Panel not Charging and I requested an upgrade to the Ring Spotlight C and Said “Not Possible”. Thanks Ring.
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Robin & Two Rotties
(@LA_Rotties) reported
@ring @CletusKasady69 I spent over 3 hours on the phone with @ring customer service today for same problem WITH NO RESOLUTION. Only solution 2 different agents offered was all 3 of my cameras went out at the same time. Super frustrating.