Ring status: device issues and outage reports
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (30%)
- Online Features (25%)
- Errors (17%)
- App Crashing (10%)
- Sign in (9%)
- Website Down (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 1 day ago |
 Paris
|
Errors | 6 days ago |
|
Paris
|
Errors | 6 days ago |
|
New York City
|
Online Features | 6 days ago |
|
Lancaster
|
Device Failure | 8 days ago |
|
Ronkonkoma
|
Device Failure | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Fat kid 27 (@Fatkid272) reported@ring Bull ****
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heraldo sánchez (@freetaiwan99) reported@jsrailton @ring @jason_koebler throw your ring cameras in the ******* trash
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Lia (@Liaxox) reported@ring Can't log into my dashboard as your verification Codes are taking too long! FIX IT!
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David (@DVA1D23) reported@RhysSullivan I want to get rid of our @ring POS products so bad
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Peggy Spoutible.com/peggy0242 (@peggy0242) reported@davidma77507034 @YNB @ring Why are you such an overly sensitive PAB? If someone posts something you don't like, just keep scrolling...nobody owes you any kind of 'help' so stop trying to police a Black Woman's timeline.
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yvette nicole brown (@YNB) reportedA few years ago there was a # where white folks were honest about how easily they can get away with stuff in life. Stuff = criminal activity that would get other folks long prison sentences or on a very bad day quickly shot & killed by police. I think of that watching @ring.
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CoastieGirl (@1989irmo) reported@ring I need help, kinda a trespassing thing and bf of 9 years cheating . He Turned off the backyard camera. So it went off line everyday around the same time from maybe June 2022 to Nov 2022 To bring her in my house and into my bed. I need the exact dates the camera was taken…
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Natti Nada 💋❤️🔥 (@zDevilWearsNada) reportedHow scary is it to look through your home surveillance “safety” camera & see items missing/ disturbed in the view but no recording of how it happened? @ring I updated my app and still this **** is missing motion. On a dead end street. Please explain yourself.
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Ryan Clarke (@RyanClarke93) reported@ring just had a poor customer service experience. My ring doorbell has become faulty and been told by staff that some devices last longer then others so just buy a new. Not the helpful experience I expected 🙈😭 #googlenest
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Front St. Finance (@luke4696) reported@ring your **** sucks…. @SimpliSafe is way better. I regret switching at my new house so much. Just trash.
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Flicks News (@flicksnews) reported@evadnl @ring Having the same issue have been tweeting them, DM them and they won’t even respond any more.
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Simon Holly (@SimonHolly6) reportedHey @ring you’re going to have to fix my doorbell, it’s gone wrong far too many times, I’m thinking of my legal rights now
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Sheree (@sheznic) reported@ring Why did you sell footage from my doorbell to @progressive insurance so they could show my neighbors they have prior damage to a vehicle? Ring is trash and I’m getting rid of today.
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yvette nicole brown (@YNB) reported@SuckaFreeZone3 @ConeyFerg @ring By the look of the “getaway cars” on ring, NONE of them are poor or actually in need. Stealing appears to be a fun little hobby for them because they’re bored.
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ForAutumnAngel (@ForAutumnAngel) reportedHey @ring, i bought 2 of your indoor/outdoor battery cams. And my problem is installing on wall inside. Your official video shows just screw on to wall. But YouTuber videos show using the anchors. So can you guys make a updated video explaining do you need anchors inside or not.
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James Mckeown (@JamesMc97105487) reported@ring Hello! I’ve a Ring battery doorbell 2024 stuck on 10% battery and not charging at all. No blue light notification, tried to reset but no joy. Only 8 months old can you help?
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Coopers Reds #CooperIn (@CoopersReds) reported@ring Hi I have recently purchased the new ring doorbell plus and have been try to link it to my @smartthings account so I get notifications on my Samsung smart TV. Every time I link my Ring account to smart things my new doorbell doesn’t appear. Please help
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Zygi (@ZygiBajor) reportedIs anyone else’s @ring app not working in the UK? Keeps saying there’s no connection available
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knobba (@knobbadinho) reported@ring once again one of my ring devices has gone tits up straight after warranty period has ended. This time floodlight cam strobing , pretty obvious that is a manufacturing issue the amount of complaints.
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Jerry Chacon 'blue check mark' (@chaconkie) reported@ring @USPS @USPS it's called "mail delivery" not "mail come pick me uppy", right? Also, now are you seeing why people use FedEx, ups, etc, instead of your ancient asses? Way to ******* over 🖕🤬🖕
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Mr Phil (@GreenOldParty) reported@ring @ring after tweeting at you I realized you have a toll free number that offers assistance. - They did a fantastic job assisting me w/ordering the replacement part & a separate issue w/setting up a new device.
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d madsen (@davidma77507034) reported@YNB @ring Further, I don’t care who it is. Do not generalize about other ethnic groups. It usually turns out bad unless you’re a comedian.
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Alex (@Real_Alex_Y) reported@ring talked my dad into getting a Ring Pro doorbell, it’s not working properly and he raised a ticket on 23rd Feb and has he bounced around your support teams, now he is told he has to wait 2 weeks for the advanced team to look at his fault! Sergio support!
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Cole Trickle (@46_ColeTrickle) reported@FedEx @FedExHelp Saturday - Delivery exception Customer not available or business closed (demonstrably false) Monday - Delivery exception Location security restrictions - Delivery will be reattempted (demonstrably false) Today - Delivery exception Customer not available or business closed (demonstrably false) Horse 💩 No trucks ever entered my driveway and no one approached my doors. Ever heard of @ring or work from home?? Absolute trash business. The pathetic USPS outperforms you with overburdened government bureaucracy - utterly embarrassing
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American Narratives (@ajcollins00) reported@davidma77507034 @YNB @ring I don't think you would have said the same thing if a white person said "black folk" regarding the same issue Yvette is talking about. Are you that fragile to actually think saying "white folk" automatically implies all white people. It's not that serious, dude.
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Recovering Republican (@DannyByersII) reported@ring I'm sick of my phone blowing up because folks are using "Neighbors" as if it was Twitter. There needs to be a setting to disable all of these non-safety related messages. I don't care if someone is driving down the highway and wants to know if there is gas at the next exit
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Edwin Martinez (@RetiredTprNYS) reported@JoeBorelliNYC @NYPDnews @ring It's much easier to reprimand than to prevent crime from happening. The world is upside-down.
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Scott Donohue (@rushfan634) reported@ring Why do you always portray dumb white guys as burglars in your commercials? Is there a WOKE problem in the company? Look at crime stats
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Robert WR (@opngate) reportedThey’ve been trying to shove Ai down our throats for years now. Look at the @ring Super Bowl ad. We should resist Ai as much as possible
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Shukkz (@ShukkiieCookiie) reported@ring can someone please help me reconnect my grandpas devices. They randomly went out and now how connect