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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (25%)
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Online Features (23%)
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App Crashing (18%)
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Errors (14%)
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Website Down (12%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
 Willimantic |
Device Failure | |
| Huntley |
Errors | |
| Grimsby |
Device Failure | |
| New York City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Herv310
(@herv310) reported
@ring How long is the rich notifications expected to be down ? It’s been a few days already and no update?
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Jeena ⁷ 💜💜
(@jeenax) reported
@ring Hi my rich notifications still not working any update on this issue?
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Michael Thomas
(@MichaelCoyne83) reported
@ring It doesn't work with Ring wired either.... It's not just a battery powered device issue. Both our wired doorbells agent getting rich notifications.
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Lolly
(@lollypopstitch) reported
@ring When will the Rich notification issue be resolved? Surely it can't take this long to investigate and resolve 🤔
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psycho artie
(@NonStopAssRape) reported
@herv310 @ring They dont give a ****, clearly
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John Ossawy
(@johnossawy) reported
@ring @Filippi721 Just to jump on the back of this issue. It's affecting my mains powered doorbell, your original tweet said it should only affect battery powers devices?
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Ian Harber
(@ianharber) reported
Terrible customer experience with @ring on the phone just now. Geeze. I know they’re owned by Astronaut Jeff now but I just expected better.
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nick
(@mumofboys72) reported
@ring Im geting notifications jist no pic with them nieghbours having same problem
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taylor('s version) 🧣
(@_tranquilitay) reported
@ring i'm no longer able to see a preview when i get a push notification. can you help me out with this issue?
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Sammy Duvall
(@SammyDuvall2) reported
@_Impossible_GRL @ring Glad it’s not just me having this issue!
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Nick Press‡
(@press_nick) reported
@ring the Rich notifications for my Ring doorbell is not working at all. Is there going to be a fix?
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Adam Marc
(@Pound4Pound_AJ) reported
@ring I'm having this issue but my cam is hardwired.... any ideas?
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Braces By Barnes
(@BracesbyBarnes) reported
@ring I’ve had the worst customer service experience with you guys. Zero communication about back ordered items. Long wait times on the phone. Should I just return everything and go somewhere else?!
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Herv310
(@herv310) reported
@ring We are running out of patience, we need an update. Are we going to get a credit for the days that the service has been down? I understand one day but this has been a few days
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@RedEyeHusky @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Private
(@Private68318658) reported
@ring hi RING, it has been 4 days since your Rich Notifications stopped working. This is very very annoying as I use this to check throughout the day. The amount you charge for devices then ring plus protect, this has been down too long. I want to know how I will be compensated!?
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@YankeeRedChick @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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ChrissieTorcaso
(@fuego_rojoDartz) reported
@ring I'm tired of the robot answers that you're working on the rich notifications. Issue. If this isn't working then your product is worthless to me. How can I get my money back so I can purchase a reliable product?
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@carol60735267 @canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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S
(@Madfrog01) reported
@ring @ring when is the fix coming? 3 days and no updates
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Joe Martell
(@jmartell09) reported
@ring Still working on this problem?
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Jennifer
(@jtkcmo) reported
@ring It's been down for several days now... Can we expect it to be resolved in the near future?
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POᒪᗩᖇᑭᖇIᑎᑕE
(@DJPower007) reported
@ring Glad I finally found this. My old phone died Wednesday past and I finally got around to getting a new one Yesterday. I spent an hour last night and two hours today playing with settings and finally broke down and checked Google which lead me here! I feel foolish now hahaha?
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Holly S
(@Holly182) reported
@ring Any idea on how long the rich notifications will be down for?
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Inflewence
(@InflewenceofINF) reported
@ring my video 2 is hardwired and never had a battery issue. In the last week I've had to charge it 3 times. What is going on? All I've gotten was generic trickle charge answers from help.
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Stephanie ♡
(@Blondiie__X) reported
@ring Hi I’m finding it very frustrating using my video ring doorbell 3. I have two batteries which need charging every 4 days. At first with a single battery I thought the battery was the issue hence buying a second but still having the same issue! HELP!
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Eric Arnold Photo
(@EricArnoldPhoto) reported
@ring I remember a time before 'Rich Notifications' so I can deal for now, I just really like them; they improved the notifications 1000%. Looking forward to a fix.
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taylor
(@taytaykm) reported
@ring Why are the rich notifications still down it kinda defeats the purpose of the doorbell if i cant quickly see what’s outside??? It’s been almost a week without it
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De Witty
(@david_witty) reported
Sixth time we've had our car broken into on our drive, and sixth time our @ring cameras (doorbell and camera) has failed to even activate, let alone record. Absolutely pointless tech with the blockers available for £1.50 on ebay.