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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (33%)
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Online Features (17%)
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App Crashing (16%)
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Errors (16%)
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Website Down (11%)
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Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bend |
Device Failure | |
| New York City |
Device Failure | |
| Bath |
Online Features | |
| Los Angeles |
Device Failure | |
| Newnan |
Device Failure | |
 Rome |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Darien Allen
(@dariena) reported
@ring app appears to be down!
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jacki edwards
(@Edwards7Jacki) reported
@ring My ring doorbell is not working and I can’t log in either. I’m in Worcestershire, UK.
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Freddie
(@13freddie13) reported
@jhellyer312 @ring Will be selling door bell and floodlight worst purchase ever
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Website Marketing
(@website_houston) reported
@ring services and servers are down. Jamie Siminoff, it’s time to fire or retrain your staff. 3rd time in 2 months. Can’t access video. Probably hacked again! #ring #hacked $RNG
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James Orton
(@Orton_James1) reported
3 packages were just stolen but we can’t access footage because @ring is down. Very disappointed.
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Rich Eddy
(@richeddy) reported
@CovingtonDerek @ring Same here. Likely related to the AWS outage I'd guess.
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Denise
(@niseag03) reported
Oh ok. Both @timehop and @ring are down today. Okay. Sure. Fine. 😳
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Carmine Valentino
(@cvalentino3) reported
@DanHewitt_ @ring This is exactly why I wish that they would enable direct feed access on the local network and not have to pull down the damn feed from their servers every time.
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Ed Braemer
(@jarhead724) reported
@jhellyer312 @ring I believe this is a very large outage. No ring app, no account login, phone number does not work and chat is down. I see a lawsuit coming on.
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Chrissi J
(@Chrissipoohster) reported
@ring YOU ******* NEED TO FIX THIS ****!
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Fabiano Mauro
(@ILfabianoCapri) reported
@ring I’m not able to access anymore to all cameras and ring account. I logout from the app and when I try to login the verification code is not working.
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Toni
(@PatriotDinosaur) reported
@DanHewitt_ @ring Yes and I cannot login on their login page via my pc either. Hard to trust a security company that disallows you to see your own cameras and history despite having paid for their comprehensive plan a year in advance!
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Julie Potter
(@juliedpotter1) reported
@Edwards7Jacki @ring Ring has been down all morning.
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Jon
(@JonnyG101) reported
@Chelsea_ej @ring Thanks, what a nightmare!
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G
(@golfandlent) reported
@ring You need to provide updates with an outage this long. E-mail, app notification, banner on your website... something. Security systems cannot afford to be down.
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Abdul
(@ABDULJKHAN00789) reported
@ring It's as nasty as it gets always problem with @ring doorbells always one problem or the other soo waste of money, there product are waste of money seems there systems are hacked soo much for security
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Turn Up
(@Turn2015Up) reported
@ring @gary_barber I am in the same boat but have subscribed for outage notifications.
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Wanda Williams
(@Born2BeLively) reported
@chrispepe1 @ring I received the same error message.
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Rachael Williams
(@Rachwill92) reported
@ring my doorbell hasn’t been working since 3.30pm! Can’t log into my account, app won’t work, tried to reinstall the app that’s not working, says my email is invalid and that the verification code is wrong 😒 what’s going on! #ring
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James
(@jay_kay30_) reported
@Isaach81 @ring I wonder what's going on. Nightmare day at work for the poor Ring people. Maybe the desktop/website version is working 🤔
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Toni
(@PatriotDinosaur) reported
@madisonsq05 @DanHewitt_ @ring And why should we have to deal with this on twitter instead of RING? I had to type in google search looking for issues and it sends you to this tweet! Come on. What in the world kind of security company takes your money and fixes the problem so everyone can see?
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Aleida Mina
(@AleidaMina1) reported
@ring the app is not working, why?
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Cass👽🛰
(@schmassidy) reported
@DJBikeReno @hotfire6388 @ring My partner was having the same issue.
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oh_look_Shiny
(@oh_look_shiny) reported
@AmazonHelp Please can someone help @ring
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Freddie
(@13freddie13) reported
@jhellyer312 @ring Your an absolute joke i have never know such a **** product absolute disgrace
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PJ Morgan
(@PJ32UK) reported
@DanHewitt_ @ring Both mine are broken this afternoon, can’t connect
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Toni
(@PatriotDinosaur) reported
@madisonsq05 @DanHewitt_ @ring Except the update does not reflect outage in Ohio. Just the east coast and west coast. So even the outage map is failing.
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Matt Stevens
(@mattstevenssja) reported
Took the chance and invested in @ring and now I can’t set anything up because the apps down and no updates. @ring how long are you anticipating the outage?
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𝕊𝔸ℝ𝔸ℍ🦄
(@BeesBabe1975) reported
@ring is there still an issue with the app? Hasn't been working for hours now. Not great for a home security company!
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Rory
(@Rory49225142) reported
@ring why is the ring app not working. Is giving me an error about location. There is no issue with this. Whats going on