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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (25%)
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Online Features (22%)
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App Crashing (18%)
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Errors (14%)
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Website Down (12%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
 Willimantic |
Device Failure | |
| Huntley |
Errors | |
| Grimsby |
Device Failure | |
| New York City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Biff Wiff
(@2to1270) reported
@ring my cameras are not working still. What is going ok? Can you help please?
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♡Denise♡ 🇺🇸🏴🇬🇧☮ 🕉☯️
(@DropsOJupiter7) reported
@theblingfisher @ring Yep it's all shut down for me as well. I discovered it when I saw an article that amazon was down, so checked ring and can't log into site from laptop or cell. The only thing working is my solar light up ring sign in the yard. A heads up woulda been nice folks.
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Elanor Gardner
(@Sams1stDaughter) reported
@GrandiPapi_ @ring Because of excess server space...
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champersAP
(@rogerNYC77) reported
@ring what the hell is up with your app. It’s been down all day. @SimpliSafe just wondering is your app up and running??
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Latin Spice™
(@Latin_Spice1) reported
@ring Any idea when the outage will be resolved? I have been without my Ring service all day
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D'Enise Arabella Qi'ra Daenerys Targaryen Trikru
(@NVGhost005) reported
I have a #Ring @Ring doorbell so if you are experiencing outages they've got a notice up that it's due to Amazon web services being down
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Big Tee
(@GrandiPapi_) reported
@ohoksweet @RichardGroves @ring I get you all point but unfortunately I'm not thinking from the business side of it. I'm the consumer who needs information about my products and service I pay for. A alert should have went to every single paying using that something is down and to take proper precautions.
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Otterslide 🦦
(@Otterslide) reported
@ring Here's a serious question. How do you disarm a ring alarm that has no keypads paired when your website and app are down?
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vick! 🍊yuna month!
(@ryujincarrots) reported
@ring get your **** together i can’t get my alarm off
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Mike Belobradic
(@MikeBelobradic) reported
@KimSchuss Yes. I the the app updated and now it just spins on loading dashboard. Wi-Fi and data, same thing. @ring please fix this
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c a t r i n a 🪐💫🌟✨
(@LuckyCat7) reported
@ring Checked status I guess we are in the group still having problems. App not working, can't login online. Having to do without camera because we need to put battery back in but can't see where cam is pointed and was going off every few seconds and no access to dashboard.
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Titi
(@TitiRGlitz) reported
@Heather73072259 @ring I’ve had it for years and never an issue. There doesn’t need to be a mass text or email, they announced it on Twitter and their website
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Dennis Borrero
(@realdanny_89) reported
@ring Is the problem resolved ?
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Rob West
(@robwest78) reported
@ring Not good enough ring!! We pay for a service and your systems go down far too often!! And no I don’t want a standard reply. You should be communicating with your customers and offering refunds!!
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Jason #WearAFuckingMask 🌈
(@Lewishamdreamer) reported
@HD_KSank @ring @amazon Same. Poor.
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Paul Molestone ⭐⭐ 🇬🇧🤐🤫😷🇬🇧
(@FreddySW6) reported
@ring Lost all confidence in your products now to provide me with the security i require. 7hrs outage with no sign of our cameras coming back online. Not acceptable.
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Felicity Smoak
(@6thGreekLetter) reported
@ring whatever yall did to the app ... FIX IT!! Nothing is loading. NOTHING!
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Bloated Bumble Bee
(@BloatedBumbleB) reported
@jrosekonungrinn @ring When Amazon's AWS went down, it took multiple services with it. Including @ring but from what I can see. All of those affected companies, Disney+ etc, are all working well. But the one keeping us safe! Nope. And very little from ring about this.
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R. Scott Troutt
(@JonesboroAtty) reported
@RScottTipton @ring AWS apparently is having an issue. It isn't just your security system; half the internet is acting up at the moment.
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The Mercy Law Firm, LLC.
(@TheMercyLawFirm) reported
@ring Is the service still down? It’s been hours since my office has had reliable surveillance and security. Please assist.
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Erin Nicole
(@PhillyPhan_94) reported
@ring are your cameras still down
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Brandan Purcell
(@BpPurcell) reported
@ring Are you going to be responsible for someone robbing my house while you are down or should I just switch alarm companies
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Julie
(@LadyJ_LI) reported
@ring Still down?! Why am I paying for a service that's unreliable? Nothing recording today, my dog got out and not even in tape.
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Chris Holmes
(@chrisholmes50) reported
from
Southend-on-Sea, England
@Ronn426 @ring I’m in the UK here and mine is not working
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joe diddy
(@JoeJoediddy6) reported
@ring Garbage. The battery charging port was manufactured like 💩 just got a good battery,now the whole service is down. Waste of money so far
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Craig🥇🏆
(@CraigLUFC77) reported
So @ring seems your whole bloody network is down.. any news on this bedn fixed soon.
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caponecastillo
(@caponecastillo) reported
@ring This is pathetic. It's been down all day with no updates or anything. I want a refund!
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Concerned #CANZUK 🇬🇧🇳🇿🇨🇦🇦🇺
(@READY2MIX) reported
@ring Fix the smart recognition it's not smart it doesn't work either make it work or get rid of it Recognise humans only? Nope it recognises foxes cats and heavy rain all night long
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Grecia Gil
(@gericott) reported
@ring @AJustabag I cannot get inside of my house ..app is not working 😕
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Run Lindsay
(@queencitydawg) reported
@ring could you guys not send out an email to your customers to warn them that your service was down? Would’ve been nice to know this when I walked into my house tonight and couldn’t disarm my security system! WTF.