Ring status: device issues and outage reports

Problems in the last 24 hours

Ring signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (50%)
• Online Features (25%)
• Website Down (25%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	19 days ago
Addlestone	Device Failure	22 days ago
Newham	Device Failure	1 month ago
Port Orchard	Online Features	2 months ago
Morecambe	Device Failure	3 months ago
Greeley	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sabrina Bucci (@sabucci_84) reported 4 minutes ago

  @drjeanne09 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

• 
  DonutOfDoom (@AnusOfDoom) reported 4 minutes ago

  @AFL 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  James 🌐 (@james_almeida) reported 8 minutes ago

  Be careful ordering AI gear from @Amazon I ordered 2 DGX Sparks. The package arrived opened, items stolen, and boxes re-taped. My @Ring camera only captured a single frame of the delivery guy. He clearly knew what he was doing: stole $10k of AI gear and tampered with the camera so it shut off during the drop-off. How was thing not a package that requires a signature? Also it should have been Fedex or UPS. I reached out to Amazon support and now I have to wait 5 days for them to tell me what's going to happen. I'm without the gear I paid for and it's not clear I'm getting a refund. WTF @Amazon ?

• 
  Jesus (@benjohnson4prez) reported 9 minutes ago

  I just realized @ring pushed out some AI bullshit for a free month, without me saying yes to it. There's no way to cancel it unless you cancel the service. Congrats ring, service cancelled. Next time ask us if we want that ******* **** pushed on our cameras. ********!

• 
  frankie 🗡️ MCR DC AUG 2026 (@fangpuppy666) reported 12 minutes ago

  @mori_must_die @ring truly i have never purchased anything from ring i think my sister got the camera and idk anything about them i just thought it was funny so its CRAZY to find out they support ice like wtf 😭 but ty ty we try our best to be handy

• 
  James Landrum (no relation) (@JamesRLandrum) reported 15 minutes ago

  @FedExHelp No I just want both drivers to arrive at the same time and throw down in front of my @ring camera

• 
  King•VP (@IDDQD_VP) reported 15 minutes ago

  @ring No, if you read my email, we do not. His account is linked to his mobile phone, which is disabled. There is no way we can login. My mother purchased a new account meanwhile.

• 
  Shane Marshall (@semarshall2007) reported 16 minutes ago

  Piece of **** @ring can’t event ******* record any ******* thing worth using unless it’s for there ******* use.

• 
  Laura Waller (@MamaWaller85) reported 16 minutes ago

  @ring is there a current issue as my device has been offline all day and no problem with WiFi

• 
  Dan Spack (@DanieltheLion1) reported 16 minutes ago

  @ring I was able to figure out the meaning of the signal strength. What’s still bothering me is why the signal strength on my Spotlight camera is still showing as Poor when I installed a WiFi modem extender close to the device.

• 
  Rob Wilkens (@Rob_D_Wilkens) reported 20 minutes ago

  @ring Okay - There was a lot going on yesterday and I was frustrated - I apologize for my reaciton - however, I resolved the issue by setting up a VPN. Without the VPN (using AT&T's wireless home internet service) it was failing,. Solved.

• 
  J.perspectively (@Jperspectively) reported 22 minutes ago

  I cannot be the only person having all these problems with @Xfinity I swear I need to just switch over to @Ring @XfinityHome I’ve been trying to reach you for a month. My equipment is not working. Is this still your phone number 844.382.9363 ❓

• 
  Daniel Ricker (@RickerDaniel19) reported 22 minutes ago

  @ring you have too many options for cameras. The app says newest or 2nd gen or newest model. Make the numbers more clear or help differentiate your products. Trying to choose and it’s way too complicated.

• 
  Ran Nahmias (@rnahmias) reported 25 minutes ago

  @FedEx One out of every three deliveries lately seems to end with: “Customer not available.” The problem? @Ring cameras exist. If your driver doesn’t want to make the stop, that’s one thing. But claiming I wasn’t home when the cameras show nobody ever arrived is something else entirely. @FedExHelp

• 
  DA (@Roentgenguy) reported 25 minutes ago

  @sabucci_84 @ring @ring same issue with one of my floodlight cameras. Please provide us with an update as to when this will be fixed. Thanks.

• 
  Startup Academy (@vc__backed) reported 27 minutes ago

  The story of Ring and Jamie Siminoff is one of the best examples of waiting for the right moment. Jamie was able to sell Ring for $1.2 billion to Amazon, but first he had to turn down an offer from Shark Tank. "Kevin O'Leary gives me this offer, which was it just going to bankrupt the business. It was like royalties and all this stuff. Like we needed to build something bigger." - @ring Founder, @JamieSiminoff on @The_RoomPodcast

• 
  jake sully's pecs🇷🇴 (@jakesullypecs) reported 30 minutes ago

  @therealDeFlock @ring @HomeDepot **** it..hire some nerd to hook it up to your pc on a closed circut without internet access and now you got a govt grade home security w/o the govt! use 《their》tools to your advantage!

• 
  Michael 🇺🇸 🇮🇱 (@TexasCoolMan) reported 32 minutes ago

  @ring Why are snapshots from all cams fuzzy, blurry? And no it is not a connection strength issue, and cams are plugged in.

• 
  Lee Cordrey (@Leeroy64Cordrey) reported 37 minutes ago

  @ring you devices are terrible, how can something that has worked for so long be so difficult to reconnect. All of my stuff works and these devices will not connect and when they do they randomly disconnect. The reconnection method is a joke

• 
  Ansky (@runanskyrun) reported 41 minutes ago

  @ring I have a strong connection, but one camera is frequently going offline

• 
  George (@gigmcdonough) reported 46 minutes ago

  @ring I only need a replacement part. If Ring can't provide the part needed to fix my device, they should replace the unit with a comparable upgraded model at no cost. Customers shouldn't be penalized because parts are unavailable.

• 
  Dank 'n Derpy Gamer (@DankNDerpyGamer) reported 47 minutes ago

  @_watermorgue @peterjhasson @ring So they are wrong, and it's just a fad because you don't understand how nuance works, and make assumptions about the "whole" of those opposed to Flock? And that is supposed to win an argument? Holy **** logic, Batman!

• 
  Ruth Hall (@RuthHal84018141) reported 47 minutes ago

  @ring fix your Neighbors App! We are tired of people sending messages at 2am about their internet not working. It's not a Safety concern, and there's no way to report people who do that. They treat it as a chat feature.

• 
  Mark Johnson (@Bertha_37) reported 48 minutes ago

  @ring Help! I am rapidly losing the will to live with Rings’ support chatbot and helpline! I’ve moved house and wish to cancel my subscription- it won’t allow me to sign in on the app and the support line just tells me to sign in on the app! Could someone pls help!

• 
  c r a n b e r r y c l o c k (@cranberryclock) reported 54 minutes ago

  @ring I’ve been giving it a thumbs down every day for the last month and a half.

• 
  Graydon Swedberg (@g_swedberg) reported 56 minutes ago

  @TheAngryCaptain @ring I've got a big hammer bro. Can fix most issues.

• 
  Eddy (@eddy_3y4) reported 57 minutes ago

  @sabucci_84 @ring @ring im experiencing the same as Sabrina mentioned, I cannot see the snapshot between activities. Do you have any update about this issue?

• 
  Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported 58 minutes ago

  Hey @ring! Can you fix your damn app? It keeps telling me my trail has expired when I have an active subscription.

• 
  Maze (@MAZEHUD) reported 59 minutes ago

  @ring has got the worst customer service ever. The reviews speak for itself. Look at the X replies. Also, look into your Privacy rights you. Very concerning!!!

• 
  DonutOfDoom (@AnusOfDoom) reported 60 minutes ago

  @ScooterMcNeice 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯