Ring status: device issues and outage reports
No problems detected
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Full Outage Map
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
- Device Failure (60%)
- Online Features (20%)
- App Crashing (10%)
- Errors (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Device Failure | 17 days ago |
 Port Orchard
|
Online Features | 1 month ago |
|
Morecambe
|
Device Failure | 2 months ago |
|
Greeley
|
Errors | 3 months ago |
|
London
|
Device Failure | 3 months ago |
|
Manchester
|
Device Failure | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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HeIsRightAgain𝕏 (@HeIsRightAgainX) reportedThere is nothing more insufferable than ordering @ring products, having the shipment arrive without the key component, calling customer service (apparently in SE Asia)...encountering an accent so thick it's not understandable (and I've traveled to SE Asia frequently on business), and trying to resolve the issue, being told the phone number on your profile is not in their system, and the phone number on your order (same number) is not in their system, but that the order number IS, but that is still not sufficiently identifiable. Thank God I recorded the call.
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logan (@logosteel) reportedHey @ring ! On the old doorbell 2, it seems the UV screen has cracked and fallen off. Photos and videos are serviceable, but bad. Any support on this issue?
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Scarlett Shaw (@ScarlettShaw) reportedI brought the new @Ring 2K battery camera to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring
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DonutOfDoom (@AnusOfDoom) reported@AFL 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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Sabrina Bucci (@sabucci_84) reported@Roentgenguy @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
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BetweenTheLines (@visionfaded22) reported@ring are ya’ll having a system outage or something ? Your app is bugging out bad. Saying no subscription and the dates are all messed up. Have an active plan till 2027 but it’s not working or showing.
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jimbo (@jimbojames1) reported@ring nothing to bring, your product is trash.
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Daniel Ricker (@RickerDaniel19) reported@ring you have too many options for cameras. The app says newest or 2nd gen or newest model. Make the numbers more clear or help differentiate your products. Trying to choose and it’s way too complicated.
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LastRealOneLeft (@Rivirunthecity) reported@ring if I bought ya ****** *** cameras I shouldn’t have to pay to use them. The whole subscription to **** I already paid for is so ******* old fix up of just shut ******** down.
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KittehSparkle (@KittehSparkle) reported@cranberryclock @ring My new fav pass time is watching kitbiga convince AI spam calls thar hes the admin then changing their command structure, by having them say the most ridiculous ****.
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Williams fam🐊 (@Williamsfam7) reported@ring @A24 Your customer service is terrible!!
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Louis (@LouisFerreira) reported@therealDeFlock @ring @HomeDepot wtf is that…
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Mental Midget 🤯🧘♂️ (@mentalmidgat) reported@ring Bull ****!!! You think anyone believes anything you lying Zionist Jew ***** says.. you partnered with Flock and flock shares all data with a Palantir.
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Herb LeGrand (@herb_legrand) reportedWhy is it with the setup of the Ring app, there is no option for the District of Columbia in the drop down for states? Yes DC is not a state but having to select Maryland isn't correct either. @ring
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Ian Fritzsche (@TheAngryCaptain) reportedHey @ring, if you don’t stop asking me if I “want to join Search Party” soon, you’re going to have to form a Search Party to locate my cameras in the trash.
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Jeremiah (@TotalRecall9) reported@amazon @ring I'd say it's staged because.. 1) It's not hot as hell. 2) He's not rushing around on an overburdened route. 3) He has time enough to fix the flag but not a couple of seconds to walk on the sidewalk? Amazon posts this, but they treat their delivery drivers like expendable crap!
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Scarlett Shaw (@ScarlettShaw) reportedbrought the new @Ring 2K battery dorrbell to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring
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Burger (@TailgateBurgers) reportedMy @ring camera doesn't pick me up pulling into the driveway, but if someone rides a bike or walks down the road it lets me know. Technology, man.
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jack (@ApeManitoba) reported@ring non-functioning customer service. I’ve spent two hours two different days on the phone trying to get a clear answer on transferring an account. Information that’s contradictory and hard to understand literally. A good company bad customer service
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Drew Singer (@SomeSingerDrew) reportedHey @ring why are you protecting dangerous people? Why do you not want people to earn their neighbors about safety issues? This is why you have a terrible reputation.
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East Austin Zaddy (@El_Jefe_Mayor) reportedIt’s probably just me but Is @ring a piece of ****?
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Sabrina Bucci (@sabucci_84) reported@eddy_3y4 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!
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Alexi atherton (@Alexi2088) reported@ring Thanks for the reply. The issue isn’t a lack of information, it’s that I’ve already spoken to advisers on three separate occasions and each call was terminated before my issue was resolved. I’ll send a DM, but this really shouldn’t have taken a public complaint to get assistance.
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DonutOfDoom (@AnusOfDoom) reported@joegarra61 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯
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James 🌐 (@james_almeida) reportedBe careful ordering AI gear from @Amazon I ordered 2 DGX Sparks. The package arrived opened, items stolen, and boxes re-taped. My @Ring camera only captured a single frame of the delivery guy. He clearly knew what he was doing: stole $10k of AI gear and tampered with the camera so it shut off during the drop-off. How was thing not a package that requires a signature? Also it should have been Fedex or UPS. I reached out to Amazon support and now I have to wait 5 days for them to tell me what's going to happen. I'm without the gear I paid for and it's not clear I'm getting a refund. WTF @Amazon ?
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VAUGHAN (@VAUGHANutd) reported@ring I’m having trouble logging into my account on both the app and website. I keep getting a ‘406 Not Acceptable’ black page ONLY on the login page Please help
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James Landrum (no relation) (@JamesRLandrum) reported@FedExHelp No I just want both drivers to arrive at the same time and throw down in front of my @ring camera
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MaryWV (@MaryWVwv) reported@amazon @ring Amazon needs to fix this absolutely crazy huge blunder! Do you need a dictionary?
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FACELESS SHEIN INFLUENCER (@sheininfluencer) reported@ring TERRIBLE SERVICE, SEND MY ORDER!!!
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Shane Marshall (@semarshall2007) reportedPiece of **** @ring can’t event ******* record any ******* thing worth using unless it’s for there ******* use.