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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (20%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
App Crashing | |
| Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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RittenhouseisaMurderer
(@JaeinOregon) reported
@SeasidePoppy @ring In my case it has been less than two weeks since the last outage.
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☘️Jordan Allen Bailey☘️
(@JBaileyTweets83) reported
from
Parkersburg, West Virginia
@ring poor customer service not notifying everyone that the app is going haywire! #RingDoorbell
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Deetea
(@Deetea11) reported
@ring Down... Down.. Down all day. Can't see ****
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Johnny Silvis
(@JohnnySilvis) reported
@ring @ring owned by a company worth almost 2 trillion & you still can’t get your **** straight! FIX YOUR ****! You’ve just royally ****** over a lot of people with security risks! ESPECIALLY when no one is being notified of outages unless aware of rings status update via the website!?
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Jonathan B
(@JonathanBenny81) reported
@ring I'd appreciate your offer of a refund. It has been an inconvenience, an all day issue. Patience is wearing thin
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Mark Henry
(@MarkGriggs1) reported
@GrandiPapi_ @ring Perhaps it’s due to the Amazon server issues?
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ALEX
(@alexblake757) reported
@ring Thought it was internet- rebooted.. nope Thought it was app- uninstalled & reinstalled… well, now I can’t access anything because it is just error after error! Why did you not notify your customers that ring is not operating? A security device that offers no protection.. nice
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DCHomerSports 🇳🇮 🇺🇸
(@dc_homer) reported
@ring How long before issue is resolved?
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Pete Heslop
(@Pwheslop) reported
When you can’t disable your @ring alarm while it’s alarming full blast because AWS is down. The future is terrible.
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Sandy 🇺🇸
(@SandyAtkins_) reported
My @Ring app isn’t working, My @Amazon Music isn’t working, @Petco’s website is down. WTF is going on today? #FJB
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Aveek Mukherjee
(@mukherjeeav) reported
@ring The exact reason why subscribing and using “cloud” security systems is a bad idea. All you hear are excuses. Get your act together @ring and spread out your web presence rather than putting all apples in the same basket.
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The Tech Truth
(@thetechtruthone) reported
You would think for a company owned by @amazon, @ring wouldn't have major down time. Instead none of my services are working! #noreason not to have redundant systems.
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jdtyler99
(@jdtyler99) reported
@ring I agree that you should let us know when there’s an outage like this. This the second in less than a month for me. I spent hours resetting and troubleshooting only to find your Twitter feed. Thanks for nothing! @Ring
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marilynwill
(@marilynwill1) reported
@ring Still down
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Sukh
(@_SX3) reported
@ring @amazon Shocking how Ring security cameras & system offline today. There supposed to be always there protecting your property so appalled no back server system in place & so easily taken offline. #RingNOTalwaysthere
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Malo360
(@malo0360) reported
@ring Real let down
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Towger
(@towger3) reported
@ring You status page says service should have recovered, but 7 hours into the outage I still have none.
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ErraticConqueror
(@ErraticConquer1) reported
@jrosekonungrinn @ring @Kesh206 It's giving "your internet isn't strong enough". When Twitter exists and we all knew it was a bigger problem
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Damon Francis
(@DamonFrancisUK) reported
@beth_tonnerxo @ring Yep - Amazon have had an outage. Ring runs on Amazon server infrastructure. Been down for quite a while.
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Malo360
(@malo0360) reported
@ring What is the purpose of owning several ring cameras and a security doorbell and paying $10 a month for worthless security when the server is down @ring
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Leslie
(@leslieilianaa) reported
@ring This is some bs man. My cameras break down a lot. They record nothing but a black screen, sometimes not even sound. Sometimes even a loud pitch and now I have to deal with this?? I can’t even access my cameras
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Shannon✌️
(@Shannonxw) reported
@ring Hi it’s still not working
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Jeff DeVonde 🇺🇸
(@Jeff_DeVonde) reported
@ring what’s the access status? Are you still down?
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J. Rose Konungrinn 🎃
(@jrosekonungrinn) reported
@ring @Kesh206 WTF @Ring? Do you just have a bot replying to this? That automated answer to everything is not applicable and completely inappropriate, especially given the seriousness of an all day security outage.
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J. Rose Konungrinn 🎃
(@jrosekonungrinn) reported
@ring @AruSoft @Ring shut off your bot. This genetic 'sorry you're having trouble' message over and over isn't helping anyone in the middle of your mess.
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Collette McGinty-Onions
(@ColletteMcGinty) reported
@ring There has been multiple issues as of late with ring cameras. We have two cameras and doorbell and have been having multiple issues with services being down. And once again services are down tonight. I bought these cameras to feel safe and secure and currently feeling neither.
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Jerrick Olais🧊
(@JerrickOlais24) reported
Fix the app @ring
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Fuck_The_Other_Guy
(@OpenDuskToDawn) reported
@ring still can't log in online and your app still down 🤦 it's a pain in the *** when you're getting notifications for your ring but you can't see it 😡
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J. Rose Konungrinn 🎃
(@jrosekonungrinn) reported
@ring @Kesh206 Where the F are the direct to customer emails about this @Ring? Literally NO ONE knows WTF is happening unless they check your Twitter, does that sound appropriate for a security company with paying subscribers to you??
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Thaslim Shibley
(@ThaslimShibley) reported
@ring Why customer effected locally it should work, it mean Ring as the control to monitor as well, if recording cloud issue , we should be able monitor locally connected internet .