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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (23%)
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Errors (16%)
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App Crashing (15%)
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Website Down (11%)
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Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Online Features | |
| Chicago |
Online Features | |
 Münchberg |
Errors | |
| Kaiserslautern |
Errors | |
 Swindon |
Device Failure | |
| Dortmund |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Léger
(@mcleger) reported
@ring Firmware update knocking cams offline?
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DG 🏴
(@DG_Referee) reported
Think it’s time to bin @ring @ring_uk the event timeline is a terrible feature making the app an awful experience. Used to be able to turn it off, not any more.. been recommended alternative smart home security systems with better UX
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Danielle
(@daniellexmari) reported
@ring is the ring app down for iPhone users? Haven’t been able to get on all day.
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Grim
(@GrimGrinningGuy) reported
@ring My doorbell barely works anymore and when it does it just records a blank black screen. Help?
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Amy
(@run_amyn) reported
@WasteManagement - @ring video shows exactly what a driver does and doesn't do. Ffs. Such a total scam for $50 non-pickup fees based on lies leading to terrible customer experiences. Fix this now.
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Ghost
(@ghost72986) reported
@ring can’t access Live view. It keeps saying streaming error. I don’t know why this is happening. I tried the whole switch off 5ghz but that made my phone lose connection to my router so I had to turn it back on.
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mike
(@CRpilsen) reported
@ring I received 2/2 order and not 1/2. I called up- ups said to call shipper.called you guys and just to say cameras are not in stock and don't know when will receive them. Tried to cancel part order and your can't. WTF. You don't know when cameras will be available to ship,
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Adel jones
(@Adeljones9) reported
@ring is the app down keeps saying i need to re subscribe yet its got an active subscription
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Pat Barba 1941
(@MyWanderingEyes) reported
.@ring .@amazon the ring website is down 'again' today...
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BinxBolling
(@BinxBolling2021) reported
@SANJOSEMAILMAN @ring Trash pick-up isn't until tomorrow.
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Jaydog3302
(@madness11545) reported
@ring why is your service so terrible? Accessing cameras is so slow, if it works at all. Useless!!
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Victoria Leigh 🦎
(@byVictoriaLeigh) reported
@ring I need to be able to reliably monitor my dog’s surgery recovery when I’m not at home. Pls help. 🥺
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Idelise Espinosa 🎭
(@IdeliseEspinosa) reported
The @Ring doorbell camera is so ******* unreliable. This **** works like the first 4 months after you buy it then every new app update ***** it up from there. Get something better fr!
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peter porter
(@Peterporter80) reported
@ring still waiting to receive my replacement ring doorbell floodlight text message 2 day running saying parcel will be delivered tomorrow still not here poor communication poor customer service
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Felicity 🙋🏻♀️
(@Flicky2609) reported
@ring help please, I pay a monthly fee to see stuff… I see no stuff 👀
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Josh brennan
(@wheels2019) reported
@ring i have been noticing as of lately. That the ring control app for ios. Has been a little buggy. when it comes to loading the app and switching over from cellular connectivity to wifi
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cards
(@cards_suns) reported
@ring Is there any way of setting up motion zones without using advanced motion detection? Advanced motion detection is terrible, all the car/person has to do is stop and it stops recording.. I want to see everything until they leave my house.
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Bron
(@Bron1010) reported
@ring You overcharged me for 2 years (charging both annual and monthly subscription fees) and when I challenge it you refused to refund more than 6 months despite confirming that it was in error and 'really strange'. Why won't you refund me in full when its your error?
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Pat Barba 1941
(@MyWanderingEyes) reported
.@ring .@amazon the #Ring website broken again cannot sign on #MAC.. Please tell whoever that I've already subscribed to Ring Pro. stop with the Spammy emails..
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☥
(@jodielandon__) reported
@ring For sure! I called the support folks and the lady did not help 😭
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🙋♂️
(@praveerbol) reported
@ring How a DM can help? Improve your service and train your chat agents. You have David with an unprofessional attitude.
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stock simp (tax avoider)
(@NoPimpJustSimp) reported
@AlecSaves Buying a @ring will not help you retire earlier. I had such high hopes for you.
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peter porter
(@Peterporter80) reported
@ring @ring_uk @DPD still waiting to receive my replacement ring doorbell floodlight text message 2 day running saying parcel will be delivered tomorrow still not here poor communication poor customer service
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Ghost
(@ghost72986) reported
@ring My Ring Doorbell 2 is having issues with the wifi. It connected to my new BT wifi just fine on Friday. Now it says online but very poor connection. This whole morning it was offline and wouldn’t even connect. Says battery is 44% even though I’ve fully charged it. Can’t see
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Audioistic
(@Audioistic) reported
@ring How can you justify your customer service telling us “the item is broken, but another one from our website” !!? This is not customer service, this is a rip off
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Lindsey Mark
(@linji) reported
@ring had a really frustrating login loop. I was sent an email subscription renewal for a device that was deactivated when I sold a home. I tried to login, here's how it went. Password, password reset prompt, captcha, MFA email code several times... then sms MFA w/ no opt out.
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Alwin Lubbers
(@alwinlubbers) reported
**** @ring cameras. Most of the time they don’t even work. Please do yourself a favour and just get something else. Even AliExpress cameras connect faster.
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rob 🇺🇦 #standwithukraine
(@robmckenzieuk) reported
Looking to buy a video doorbell and a couple of cameras, I have narrowed it down to @ring or @EufyOfficial but I am torn between the two. Has anyone got a view or recommendation?
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Dave
(@davidciccone) reported
@ring Is your service down?
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Pat Barba 1941
(@MyWanderingEyes) reported
.@ring .@amazon your ******* #Ring website MAC is down AGAIN.....