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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (27%)
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Online Features (18%)
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App Crashing (15%)
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Website Down (15%)
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Errors (15%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Online Features | |
 Lewes |
Device Failure | |
| Jersey City |
Website Down | |
 Northampton |
App Crashing | |
| Houston |
Sign in | |
| Gulf Breeze |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Clarissa
(@ClarissaL93) reported
@ring hi please can you help. For weeks now the battery on my doorbell doesn’t change in the app after I’ve charged it so it keeps dying and not telling me it’s at low battery. I’ve tried rebooting via the orange button and the app but it keeps saying ‘something went wrong’
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Jmarc5800
(@jmarc5800) reported
@ring hi...was working fine until 2 days ago...live view on outdoor cam and indoor cam works fine. When trying to access live view on doorbell it goes black until I hit full screen. Using Android app. On play store looks like others may be experiencing this issue. Thanks.
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Sally Raymond
(@svraymond13) reported
@ring I really wanted to update my video doorbell and bought the Ring 4, but back it goes as the vertical field of vision won’t capture packages near my front door. Guess I’m keeping the Ring 1 or switching to a different vendor. Too bad.
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Sal Clemente ⭐️
(@CTyank860z) reported
@ring Lil help please?
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vampirepirates
(@Vampirepirates) reported
@ring your support is absolute rubbish! My ring is offline and you won't do anything to help me! Not at all impressed!
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Flicks News
(@flicksnews) reported
@Mike44395967 @ring They are doing the same to me. They don’t even want to acknowledge there is an issue it seems.
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kantstopwontstop88
(@kantstopwontst1) reported
@ADTRbreakdown @ring Wth ! That’s all bad and I’m assuming you changed the settings for motion and all. Damn man never heard anyone having issues.
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devin
(@speedingdaydrm) reported
@ring Bought a ring 3 through Amazon. Just put it up today, it’s missing the security screw. Amazon won’t do anything to fix the situation.
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Rebecca Hultquist
(@Qfamily5) reported
@ring what the hell is going on??? Fix this!!!
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Alex
(@Real_Alex_Y) reported
@ring talked my dad into getting a Ring Pro doorbell, it’s not working properly and he raised a ticket on 23rd Feb and has he bounced around your support teams, now he is told he has to wait 2 weeks for the advanced team to look at his fault! Sergio support!
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Christopher Tom
(@Teknight101) reported
@ring I called Ring and talked to supervisors and none of them could help me resolve the order issue. They told me to cancel and place a new order. We're about to lose funding for the cameras and Ring couldn't help a nonprofit children's school in dire need. Very disappointed.
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Dave Austin
(@daustin11) reported
@ring is a piece of garbage
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kempth
(@kempthofficial) reported
@EchoThruMe @ring Yeah I’m fine. Could’ve been a lot worse. It was a solid sheet of ice all down my walk path.
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Chris Peltier, MD, FAAP
(@cpeltier007) reported
@CinCincyGirl @ring This was the worst this year
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A I S A
(@AISA48905976) reported
@ring #security app does not complete the mode status change unless you keep the app open throughout the whole countdown. I switched to “away” mode, saw countdown begin, swiped up, locked phone, drove 20 minutes, parked, checked app, countdown continued where it left off bro. Wtf
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Marthinus Strydom
(@MarthinusStryd1) reported
@ring #useless hey Ring. By the time I've managed to complete all the security to view my notification on the doorbell the visitor has already arrive back home and had 2 glasses of wine. I want to be able to log in and STAY logged in as long as I want. And "remember" not working!
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JWD
(@Jimmytheduke) reported
@ScotNatWatch This wee **** chapped my door last year, nobody was in my house, I told him to **** off via @ring
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Blackout Bear
(@PutinHarrass) reported
@Stregahertz @ring These things desperately need hacking to have them store data on a self-hosted server.
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Tugging Turtle
(@TuggingTurtle) reported
@ring Are you not posting footage of people's bedrooms on here? I believe you give that **** out like candy these days?
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Ashley Steen
(@aey1004) reported
@ring WTF is wrong with your crap product. It randomly falls off the WiFi network and now won't get back on .. I've changed every thing on my phone and repeated the same steps over and over. This is BS.
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vampirepirates
(@Vampirepirates) reported
@ring That would be great if the thing didn't go offline all the time and then you can't get any help from you guys!
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Flicks News
(@flicksnews) reported
@evadnl @ring Having the same issue have been tweeting them, DM them and they won’t even respond any more.
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Simon Weiss
(@CyanSimon) reported
@ring it's not clear from your help info. Can the security system work on Cellular data alone, if I don't connect a camera? I want to install a system (door/window alarms) to a remote cabin.
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Flicks News
(@flicksnews) reported
@ring are you ever going to respond to my issue with the chimes not working it’s really beyond the pale now not even replying anymore and it’s a thing I alerted you to weeks ago and I can see is now a huge issue for your customers .
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spursmad
(@spursmad5) reported
been having trouble with my @ring devices for weeks now… have called and been on web support. Every time they tell me they will come back in 2 days… and guess what?! They don’t… awful customer experience for a system that isn’t working
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JadeFromStateFarm
(@_kagome___) reported
@ring @ADTRbreakdown Have the same issue and y’all just ignore the problem and act like it’s something we did wrong. Having an active stalker is so much fun when your cameras never record yay me 🙄
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Michael
(@WybremG) reported
@ring @michaelb4jordan Your products are garbage compared to Apple. Regret buying it and now with the removal of features it’s gonna get sold or trashed. Luckily i’m 90% into the apple ecosysten and only a tiny into amazon, easily replaced.
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Sarah Kennett
(@sarahhjaneeee) reported
@ring device keeps saying its offline despite no issues with WiFi on any other devices. Also fully charged. Once reconnected stays on for the rest of the day and then disconnects again. Had the doorbell just over a year and only just started having issues.
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Nick
(@NickNack024) reported
@ring so ring have said it could be my hub that’s the problem that’s why I’m not receiving a signal to the ring bell how about that’s not the problem it’s worked all week now it plays up. And I’ve not got much going though my wifi
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Tom Jenkinson
(@tom__jenkinson) reported
@ring So frustrated with your chimes, had the standard chime and it stopped ringing when the doorbell is pressed, purchased the chime Pro and still having the same issue! Missed a few visitor's this week, really disappointing! Any help?