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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (19%)
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App Crashing (16%)
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Errors (16%)
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Website Down (12%)
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Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colorado Springs |
Online Features | |
| Bend |
Device Failure | |
| New York City |
Device Failure | |
| Bath |
Online Features | |
| Los Angeles |
Device Failure | |
| Newnan |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Adel jones
(@Adeljones9) reported
@ring is the app down keeps saying i need to re subscribe yet its got an active subscription
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Audioistic
(@Audioistic) reported
@ring How can you justify your customer service telling us “the item is broken, but another one from our website” !!? This is not customer service, this is a rip off
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peter porter
(@Peterporter80) reported
@ring @ring_uk @DPD still waiting to receive my replacement ring doorbell floodlight text message 2 day running saying parcel will be delivered tomorrow still not here poor communication poor customer service
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🙋♂️
(@praveerbol) reported
@ring How a DM can help? Improve your service and train your chat agents. You have David with an unprofessional attitude.
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Sasha
(@hartlandpoint) reported
@ring I’m trying to log into my app and it keeps telling me it doesn’t recognise my device/browser so it won’t email me a authenticating code and that I need to get the code from the app/account I can’t log into. Please help. I’m in the uk. I don’t want to call the US.
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DG
(@Dgames823) reported
@ring why do your products have terrible range and load times? Absolute garbage and a waste of money. No security from a supposed security camera
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Amy
(@run_amyn) reported
@WasteManagement - @ring video shows exactly what a driver does and doesn't do. Ffs. Such a total scam for $50 non-pickup fees based on lies leading to terrible customer experiences. Fix this now.
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stoneycatpalmer
(@stoneycatpalmer) reported
@ring please fix your damn cameras. Night vision stopped working for no reason and resetting it doesnt work.
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Danielle
(@daniellexmari) reported
@ring is the ring app down for iPhone users? Haven’t been able to get on all day.
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☥
(@jodielandon__) reported
@ring For sure! I called the support folks and the lady did not help 😭
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paul D price
(@paulDprice1) reported
@ring I purchased a new cell phone , your system is a nightmare to get reconnected ...I'm beginning to believe after having to have a battery replaced not even a then after calling your tech support line the party they were having in the background
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Pat Barba 1941
(@MyWanderingEyes) reported
.@ring .@amazon the ring website is down 'again' today...
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Grim
(@GrimGrinningGuy) reported
@ring My doorbell barely works anymore and when it does it just records a blank black screen. Help?
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Jatin A. Shah
(@JatinAShah) reported
@ring I’ve been a customer for about 4-5 years and with several products. You guys don’t support your loyal customers. Having a problem with a new ring and the only option I was presented with is call an electrician on my dime! It’s easier to get another company’s product.
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Paul 🇺🇸🏍️#ExGOP #VotedBlue #Antifascist
(@PaulSRey) reported
@catladyactivist @adamsmomof4 @ring I use Blink cameras for my travel trailer. They’re a C- at best. If you want a serious surveillance system, consider a BlueIris server. It will cost you more, but it will never let you down!
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Pam K
(@pamk3500) reported
@ring your return process is a nightmare. I am about to rip every single ring product I own out of my home if I do not get my return label. It should not take 4 calls to return a duplicate order.
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Alwin Lubbers
(@alwinlubbers) reported
**** @ring cameras. Most of the time they don’t even work. Please do yourself a favour and just get something else. Even AliExpress cameras connect faster.
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Mark Simmons
(@MarkSimmonsSays) reported
@ring I’m trying to post to Neighbors and the app and website do not let me move to the “Preview Post” step. Can you help?
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Josmo
(@Josmo04439356) reported
@ring I would buy ring but people hack them all the time. Who wants people staring at you through a camera supposed to keep you safe? Are you guys gonna fix this?
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peter porter
(@Peterporter80) reported
Looks like @ring Has got a shortage of ring floodlight cameras as they can’t give me a date I will get my replacement poor service
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stoneycatpalmer
(@stoneycatpalmer) reported
@ring cameras are only meant to last 3 years before they break down and fail. Almost as if by design. Time to replace mine with another brand that cares to make quality products. How sad.
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Terrii
(@Marvindotgg) reported
@ring No error to see, you click "Manage my account" wait 5 minutes, then click "Update payment method", "Replace payment method" wait 5 minutes and it redirects you right back to the Dashboard, simply just does not work. You can see the flow in your analytics trail.
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Pat Barba 1941
(@MyWanderingEyes) reported
.@ring .@amazon your ******* #Ring website MAC is down AGAIN.....
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🏳️🌈 Cat Herding Science Nerd 🔬
(@catladyactivist) reported
@ring I've done all the troubleshooting w/customer reps, as well as on my own (I'm a tech person). Made every adjustment possible to every cam. Had one replaced. Even bought MORE cameras to try to cover better. Ring cams are just bad products. I'm interested in other brands now, sorry.
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DG 🏴
(@DG_Referee) reported
Think it’s time to bin @ring @ring_uk the event timeline is a terrible feature making the app an awful experience. Used to be able to turn it off, not any more.. been recommended alternative smart home security systems with better UX
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Dave
(@davidciccone) reported
@ring Is your service down?
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Michael Léger
(@mcleger) reported
@ring Firmware update knocking cams offline?
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mike
(@CRpilsen) reported
@ring I received 2/2 order and not 1/2. I called up- ups said to call shipper.called you guys and just to say cameras are not in stock and don't know when will receive them. Tried to cancel part order and your can't. WTF. You don't know when cameras will be available to ship,
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peter porter
(@Peterporter80) reported
@ring still waiting to receive my replacement ring doorbell floodlight text message 2 day running saying parcel will be delivered tomorrow still not here poor communication poor customer service
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stock simp (tax avoider)
(@NoPimpJustSimp) reported
@AlecSaves Buying a @ring will not help you retire earlier. I had such high hopes for you.