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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Device Failure | |
| Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure | |
| Huntley |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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IamBob 🌱
(@BrunsBob) reported
@ring I'll post the error screenshot and the 8 camera tiles missing when I open the app in the DM. I use a Google Pixel XL 4 with Android 11 Ring app latest FYI
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Animesh Kumar
(@IamAnimeshKumar) reported
@ring Hi @ring as you can see in the video I have tried multiple outlets. Also I tried to charge another battery for the older camera which was defective and even that was charging. problem seems to be in the refurbished unit which was sent to me.
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Tondy Gallant
(@ILiv4Tondy) reported
@rah_rah81 @JackGirl_NY @ring Mine is still not working..my hunni tried everything..rebooting and still no luck! Smh!
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alma vorst
(@arvorst) reported
@ring I give up and the rings are headed to the trash. It only records people motions and ignores 30 pound raccoons messing with my cat. Tried support and reached out numerous times before but this is the end.
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Danny Geraci
(@DannyGeraci) reported
@ring I have a new Ring 4 doorbell, 2x ring internal cameras & a Ring 1 doorbell. I also have a chime & a chime pro. I also subscribed to you for two devices. The Ring 1 doorbell keeps disconnecting and the battery life is really bad - lasts 3 wks. Can I replace the Ring 1 batt?
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tael
(@tael48781764) reported
@ring hi ring, is there a known problem with the ring video doorbell 2, every night it goes offline and stays offline while my ring alarm stays online.
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Pat Barba 1941
(@MyWanderingEyes) reported
obviously the .@alexa and .@ring apps do not like #Android phones or @Google play store **** All OF YOU
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Pat Barba 1941
(@MyWanderingEyes) reported
.@ring .@alexa99 .@amazon OK the crap #Ring mobile app is down AGAIN, AGAIN, AGAIN. what a piece of garbage & the next time #Amazon sends me a potential Ring customer with a Q, I will tell them what I really think..Gonna uninstall & install again..
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Jenny
(@jpkADK) reported
@chanwork @ring Hi all, I have been having this exact issue with my Ring stick ups ever since I updated the app. It happens on both stick ups, my front doorbell still works. Hope this helps? Did you all figure out what was going on?
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Scooby 🏍
(@fhowell01) reported
@ring are you down right now?
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SimpliSafe
(@SimpliSafe) reported
@plugusin @mapeducate @ring We'd like to help, Bill! Please send us a DM with the email address on your account and phone number we can reach you at.
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Pat Barba 1941
(@MyWanderingEyes) reported
.@alexa99 .@Amazon .@ring obviously the Alexa & Ring apps don't talk well with #Android phones & #Google Play Store... **** all of you....
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SimpliSafe
(@SimpliSafe) reported
@mapeducate @plugusin @ring We're so sorry to hear this! If you change your mine, please reach out as we'd love to help get your sensors installed securely and get more info on your service experience.
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ash💕
(@ap93xx) reported
@ring is live view down?
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TheElixerMixer
(@_Zackv) reported
@ring My app won't let view my front of house camara live, i have logged out, uninstalled, reinstalled and still the same issue
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Sango
(@Sango049) reported
@ring been having a lot of trouble viewing cams from the dashboard, my phone and tablets work perfectly fine even on the same network as my PCs Is there anything going on, I have done all the checks and nothing, just started Sunday early afternoon
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fabmcron
(@fabMckron) reported
@ring Love the customer service. Had an issue with our spot light cam and customer service sent us a new one right away. Will be installing more cameras around our property in spring. Wanted to make sure it works in our harsh Ontario winters. No complaints
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Bill Ferriter
(@plugusin) reported
. @SimpliSafe is an absolutely horrible product and company. I replaced my @ring system in October and it was a big mistake. My @SimpliSafe system is offline at least twice a week, leading to hours on the phone with technical support.
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hash ketchum
(@CFrar11) reported
@ring And no warning that the trial is about to be up either. Maybe security flaw and issue
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🇺🇸 Will ©
(@SirWill) reported
@ring Fix your website and I might like it again. Can't access from work, and IT says it is coming from your side. 'Not acceptable' It is a Ring problem not out network problem.
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Zubin Anary (aka 1FastEV)
(@zubinanary) reported
@ring Any chance you can support 1080P/60 with HDR for the video? Having crust videos with plenty of details to turn over to a police officer is great for help an investigation. 24 or 30fps doesn’t cut it any more.
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Get busy living not hating……
(@Caseanmel) reported
@ring Also the zero customer service when there is an issue….no one to help and all troubleshooting needs done by the homeowner who could be an invalid….poor altogether.
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Ancapistani Chad
(@AncapistaniChad) reported
@ring You're garbage. Constantly getting smart alerts from some random spiderweb in front of a camera, have had to basically disable every single thing I have after a couple thousand invested in your **** ecosystem
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Pat Barba 1941
(@MyWanderingEyes) reported
everyone effected by this damn .@ring outage should start a class action lawsuit against .@ring and .@amazon
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IamBob 🌱
(@BrunsBob) reported
@ring The android app never opens with my camera tiles. Fix it please. That's what I like...........NOT!
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Mark Aldrich
(@Mark_Aldrich) reported
@bt_uk had an engineer out today to fix a broadband issue. Since its been "fixed" the hub has lost internet access EIGHT times! How is anyone supposed to run a business, or use @HiveHomeUK or @ring systems with a totally unreliable WiFi service? Not acceptable! #fail
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hash ketchum
(@CFrar11) reported
@ring And no warning that the trial is about to be up either. Huge security flaw and issue
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Jon Brach
(@Brach2Brach) reported
@ring Ring your company is shot, I will not be buying another piece of junk from your company ever again. Dispute resolution is poor at best. Screw your DMs, an actual human employee call me!
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JHub
(@Janehub167) reported
@ring your installation booklet is a little confusing. Chapter 6 ‘Learn to use Ring Alarm’ shows the three icons for the different modes- armed, disarmed and home. The descriptions beneath th icons do not correlate with the icon displayed. My neighbour had same issue.
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Chris Wells #4Vaxxed 💾🇬🇧🇦🇺🎗️Ⓥ🎗️💉💉💉💉
(@crispi_1971) reported
@ring Not by Ring Devs I'm Not. FIX YOUR DAMN APP'S LIVESTREAM FUNCTION! Broken Since 3.43.0