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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features | |
| New York City |
Online Features | |
| Arlington |
App Crashing | |
| Arlington |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Vick. P.
(@enigmatics92) reported
@ReneeRevelation @ring Same issue here.
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Big Tee
(@GrandiPapi_) reported
@aahm @ring Yup same error
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J masson
(@JMasson16) reported
@ring Now all I'm getting is ' there's a problem with your wi fi" @ring there's nothing wrong with my wi fi ... please get this sorted soon 🙏
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Yvette4real
(@Yvette4sho) reported
@madealoss @ring U.S. down
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CONZ™
(@cdotconz) reported
@ring_uk @ring I can’t log in on my phone. I can’t log into my account online because verification code doesn’t work. Can you fix this?
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troy soper
(@t3kfr34k) reported
@ring are you aware that your device will not reconnect to my network after a power outage and I have to unscrew and reinstall this thing every damned time? I’m almost done with your service.
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THEE Jocelyn
(@jet122179) reported
@ReneeRevelation @ring There is a AWS outage effecting many websites and apps.
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Mommag
(@gspunky245) reported
@paulshields @ring Security camera not working/ sending
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Liz Schunke
(@LSchunke_21) reported
@ring This is the first time I have dealt with an outage this bad. Couldn’t see my battery percentage, can’t get into device health, Logged out of my app, reset my phone, and now I can’t log back in. It will not verify my account. I can’t do anything. This is absolutely unacceptable.
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Benjamin Fiset-D.
(@BennyDiamond) reported
@ring After a week an multiple promises made by Ring to resolve my issue, it's still not working. I'm removing my Ring devices and returning it to the store.
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Louise
(@Louise63544316) reported
@ring Is this affecting getting into the app I uninstalled to try and fix the issue but now is saying invalid email or password???!
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@amys_bus_ticket 🌊#PaperBallots
(@amys_bus_ticket) reported
The sheer number of homes (+ *people, not able to monitor their home security) @Amazon @AWS #AmazonWebServices is currently putting in danger at the moment... #RING home security down. @RING should have built-in system redundancy & back-up failsafe in event of #AWS failure.
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hannah__
(@bella4664) reported
@PhoSimon @ring Dm @vaezil ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Danielle Johnson
(@purple_dazzler) reported
@ring I’m having issues and here I thought it was my Wi-Fi connection the whole time. I just went through my Internet services, and gave them so much attitude. When in all actuality it’s your services. Please fix this, I am home alone without knowing who comes in and out of my building
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Titi
(@TitiRGlitz) reported
@ReneeRevelation @ring You don’t need to be reimbursed, it’s a nation wide outage
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Biff Wiff
(@2to1270) reported
Hey @ring fix the damn cameras!
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Manav Bhardwaj 🇮🇳
(@ManavBhardwaj) reported
@ring Most pathetic service. How can a doorbell or a security camera be down for several hours, and still no signs of resumption! This is no Facebook or Whatsapp, don't you understand? This amounts to a crime, leaving people helpless! #RingDoorbell will never be trusted again!
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Miss Havisham
(@beth_george44) reported
@ring @Trevor_GBDE @ring Not helpful because I don’t know what the statuses mean. What is “partial outage”? I couldn’t get my app to connect to my devices, I deleted and reinstalled the app and now I can’t login to the app at all. That’s not “partial”, that’s a FULL outage.
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Barry 413 🍊 🏈 🏀🥊⛳
(@BarryMayoros) reported
@ring Had the same problem last month... not good ..
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Johnnie Houston Photography
(@jhoustonphoto1) reported
@ring Right, so I just purchased a Ring doorbell and got it installed yesterday. And now this outage? I'm seriously regretting buying one. Come on Ring/Amazon! Get your Sh%t together! folks rely on this product!
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Yvette4real
(@Yvette4sho) reported
@chezabelle99 @ring NO. It's down so is customer service.
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Jante
(@PlayinNice) reported
Hey @ring We cannot access our paid accounts, cameras. I actually paid for another year yesterday, Outages are unacceptable. FIX IT
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Manav Bhardwaj 🇮🇳
(@ManavBhardwaj) reported
@ring This is pathetic service. How can a doorbell or a security camera be down for several hours, and still no signs of resumption! This is no Facebook or Whatsapp, don't you understand? This amounts to a crime, leaving people helpless! #RingDoorbell will never be trusted again!
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Doe Jouglas... Jets Anonymous 🇨🇺🇵🇷
(@End_Ur_life3) reported
Just got @ring products and already regretting it. Be better ring send emails or txt to customers instead of broadcasting to the Twitter world that systems were down. Thanks!
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BUY BRITISH 🇬🇧& SUPPORT BRITISH JOBS🇬🇧
(@The_UK_NeedsYou) reported
@ring ????? Is your system down??? As I cannot log into my app nor change password
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Big Tee
(@GrandiPapi_) reported
@LDFudgeRound @ring Yea they got some explaining to do. This has happened before but never this bad or long smh
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Susie Sundberg 🇺🇸
(@SundbergSusie) reported
@ring If my Ring security cameras are not working and a crime is comitted at my home I will have to sue Ring
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jasonc
(@jasonc32434215) reported
@ring This is prob happening a lot today due to the outage….
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Mark Noble
(@noble_mark) reported
@strangestwitch @ring Totally agree with you. Seems amateur the way they have dealt with this outage.
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Webbbie 🐝
(@webbbieone) reported
@ring None of this means anything if you can’t access your cams … which no one can right now as we sit through ANOTHER outage.