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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Sign in | |
| Zürich |
Online Features | |
 Chicago |
Sign in | |
| Charlotte |
Device Failure | |
 Manchester |
Device Failure | |
| Laurelton |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Meeka
(@msmeeka100) reported
@ring y’all customer service sucks. Trying to switch to a different email on the account and your representative Rhea was a complete jerk and not understanding at all. Your people have no compassion and was no help at all!
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Nico Degraef
(@nicodegraef) reported
So @ring bought the new video doorbell 4 since my issue on the infrared just doesn't deel to be resolvable with Any reset method 1nf warranty is expired. Hope this one lasts longer than 3 tears tough...
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NSAalarms
(@NSAalarms) reported
@GhostbustersLDS @ring Might be a ghost, or might be an Amazon employee or hacker accessing your ring spy camera! 😱 Don't settle for mediocre security, contact us to get an end-to-end encrypted security system. The difference is as clear as a broken vacuum vs an actual proton pack! 👻🎒
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Some Average Guy
(@nvchad2) reported
@ring I believe it was just a momentary internet speed issue, most likely on my cell service side. It normally works very well.
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Amaka Yvonne O
(@AYvonneO) reported
Not my @ring notifying me there’s “motion at my front door” TWO minutes after I walk in through it. All the technology in the world won’t help you if you live in a country where connectivity is poor.
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N 💡 c k
(@clydefiche) reported
@ring my new device is registered to someone else. How on earth does this happen? And why are your steps to fix this literally impossible? TERRIBLE.
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Kimberly McKinney
(@mckkim) reported
@ring how do you have an outage since MAY 21st with no resolution on a fix? Customer service says “sorry”. This doesn’t make me feel too good continuing my business with you!
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john kelly
(@johnk28) reported
@ring got to say this is the worst Customer service every was told a week ago I would receive a refund which sill has not happened just get excuses from your support on the phone even had a email saying they tried calling me which didn't happened very bad service
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karina
(@narkadel) reported
WTF IS RING PRO PLAN?? WHY DO I HAVE TO PAY IN ORDER TO VIEW WHAT THE RING CAMERA SEES?? WHY ELSE DID I BUY A RING CAMERA IN THE FIRST PLACE??? this is so dumb wtf r y'all doing @Ring ???
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Kimberly McKinney
(@mckkim) reported
@ring How are you going to have an outage since MAY 21st without a resolution? Customer service says “sorry”. An outage for almost 5 months, with out ab ETA, doesn’t make me confident in your product. What’s going on?!
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virginia nelson
(@virgini15372378) reported
@ring doorbell says it’s offline even though my wifi hasn’t changed and works fine. Tried rebooting
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Tomma235
(@tomma235) reported
@ring useless support. Our chat operators can’t help, please call
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Keith Dennis
(@Keith_A_Dennis) reported
@ring You haven’t assisted at all and calling support for as an endless loop of nothing and online forums show this to he a major glitch
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Some people call me Maurice
(@sirjray) reported
Aaaand once again I came home to find a package on my porch and no @Ring notification of anyone being there 🙄 I know so many people love their camera doorbells but mine is trash smh
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Lady
(@MsScarlett) reported
@3YardsandACloud @doodoohpns @ring Ive already called on this multiple times w no help
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Chuck Fink
(@finkchuck) reported
@ring Still waiting on a callback from a supervisor because support can't answer what cellular band the alarm base station uses for backup if internet goes down (on protect plus plan).
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Poqui nas
(@waldemar_diaz) reported
@ring Your equipment is a piece of garbage. I would never buy again from you or recomend your product. Sadly I wasted my money already with you guys. Never again
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PeterRa33it
(@PeterRa33it) reported
@ring having issues with seeing my live view on my new Ring Doorbell 2. I’ve followed all the advice on the forum and signed up for a protect account but seriously considering taking it back for a refund. Please help!
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mdm
(@mleny17) reported
@ring Hi I am having trouble connecting my chime
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Andrew Bjork
(@DrewwwBjork) reported
@ring, **** you for that Halloween ad. Get rid of the first couple seconds before it gives me a heart attack.
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R Dennis
(@Puterdiva101) reported
@ring Having trouble with ring doorbell. It says person detected but not capturing videos.
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erayser
(@erayser) reported
@ring Please don’t make call again where I have to generate another confirmation code through the app and have tedious discussions with CS reps who need to repeat a summary of the issue to me 4 times and then transfer me to someone else. That was already a 15 minute call
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Viral Tweets
(@OnlyViralTweets) reported
@ring customer support is so terrible! I have 7 ring cams. When they work they’re great. But recently they’ve been failing and the customer support is zero stars. Like if you agree!
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Bonnie Wilson
(@BSoSocials) reported
Hey @Ring Feels like a stupid question time. My doorbell camera has been fogging up in the overnight hours. My other cam (stick up) does not seem to have the same issue? Is there a trick to keeping it from fogging?
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Lauren Sullivan
(@LaurenS84883274) reported
@ring major issue at the moment not getting any notifications all of a sudden even when the bell is being rang , this is meant to make you feel more secure when leaving your home and it does not even work, we pay monthly to record on your door bells and it doesn’t even work!!!!!
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Ralph Cartel
(@frontrowjpegs) reported
Stay away from @ring terrible app along with terrible service!!!!! This **** blows!!!!
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Keith Dennis
(@Keith_A_Dennis) reported
@ring power went out and after coming back on out Pro Floodlight Cam is strobing driving our neighbors nuts. We are an hour+ drive away and cant turn it off remote. What the heck?! Glitch??
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Chuck Fink
(@finkchuck) reported
@ring Even though I received no help here either I was able to find out that Ring uses 3G cellular for alarm internet backup. This service is hosted by @ATT who is cancelling 3G Feb 2022. What are the plans for alarm backup after the cutoff?
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justice4all77
(@justice4all77) reported
@ring Hi Ring, not getting notifications for any of my cameras on my iOS devices. On the latest iOS 15.0.1. Please help
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ناصر النعيمي
(@MaZaGe) reported
@ring i I bought your products from #etisalat unfortunately I have very bad customer service