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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (27%)
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Online Features (18%)
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App Crashing (15%)
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Website Down (15%)
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Errors (15%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Online Features | |
 Lewes |
Device Failure | |
| Jersey City |
Website Down | |
 Northampton |
App Crashing | |
| Houston |
Sign in | |
| Gulf Breeze |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Moses Mwaura
(@MosesMw83736653) reported
@ring This the most disappointing Camera I have ever bought. I shipped to Africa broke down, got my friend broke down got replacements broke down they are not worth a penny. wish I knew.
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Dana
(@mamamchackett) reported
@ring Something that will be taken down on on the Ring Neighborhood App because it offends somebody
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YBME2
(@ybme2) reported
@GcxReaper @ring And it’s off line today too. Ring has an issue according to what I’ve read with it dropping from wifi
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TxLoneRider
(@NTxLoneRider) reported
@ring Your customer support sucks, nothing but scripts when I want to report 2 serious deficiencies with your device firmware and I am sent a form that does not solve the issue.
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BiGBoSS-Electrics
(@BigBossElectric) reported
@ring Dear ring I have been trying to order goods and contact your Southampton depot but the phone just keeps ringing and the website for ordering not working correctly, please advise.
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UGA National Champs 🐶❤️🖤
(@Shelby_ville) reported
@Ring how about someone answers the ******* phone since your outage has alarms stuck on armed and people stuck in their ******* houses??
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TheKenClarke
(@TheKenClarke) reported
@ring disappointed after spending £££s on a Ring alarm, that your customer service team advise me to go and buy new spare parts when your sensors don’t work with the fittings provided. Poor quality and service!
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gareth hextall
(@gaz6969) reported
@ring hi i have the ring doorbell 4 ,, is there ever gunna be a update to make the pre-record clear as the pre-record is terrible , may aswel not even have that feature ,,
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Wayne Carey
(@wcareyphoto) reported
@trafficbabe @LaserShip I’ve had this issue from UPS and FedEx in the past. Another reason to have something like a @ring Video Doorbell. You can show proof that your package wasn’t delivered to your home. I’ve had to use that a few times over the past couple years.
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Randy
(@21ScatPack) reported
@ring Any known issues? Second time this week that spot light cameras have gone offline.
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Murad Khan
(@MuradKh83657613) reported
@ring my cameras aren’t connecting, the whole day I’ve had this issue
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Tom Mantia
(@tmantia) reported
@ring can you guys fix your **** so I can take my dog out. Literally stuck in my house because I can’t disarm it.
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Dazz285
(@Dazz285) reported
@ring A poor WiFi signal icon as your ring Pro WiFi distance is not as good as you make out..
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Tommy Harpel
(@FocusTom) reported
@ring the app is not showing alarm status. Not phone specific happening across multiple devices. Is there a system wide issue?
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TB
(@648mpjm5mb1) reported
@FocusTom @ring @ring same. I think you have an outage.
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FJG
(@FranNamStyle) reported
@ring trying to charge my doorbell it's at53% but plugged in just flashing fast solid blue. I've tried uninstalling and reinstalling same problem. Just constant fast blue flashing it doesn't flash white.
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Laurel
(@MsLaurel) reported
@ring Ring sent me a message they can't take off that keeps saying your camera is offline. But it still sends notifications and video clips. There message suggests buying a wifi booster to correct the situation. Anyone else have this issue?
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droonster
(@DerekLinfitt) reported
@ring My ring’s battery died in December (within warranty) according to monitoring. I just brought it in and the battery is shot. Contacted ring and they don’t want to help. They admitted it died within the warranty period but I contacted them out of warranty period 1/2
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Erica 🎬🎥
(@EricaTXRealtor) reported
@ring You need an update to fix bugs ASAP !! My Ring will not let me star events that I want to save!
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Phil
(@Phil_Lee98) reported
@DerekLinfitt @ring I have had it for like 3-4 years. And this is the first year the cold was an issue. It’s not the cold it’s the product !
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Pixelp
(@gckitty23) reported
@ring App is not loading alarm status for me too. I can’t disarm the security. Help !!
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Laurel
(@MsLaurel) reported
@ring Ring sent me a message, that they can't take off, that keeps saying my camera is offline. But it still sends notifications and video clips. Their message suggests buying a wifi booster from them to correct the situation. Anyone else have this issue?
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knitty
(@justinreyesv) reported
@ring Literally have to resort the third party measures to get it working with HomeKit, y’all let your customers down big time
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nealaa
(@nealaa) reported
@ring I cannot turn off my alarm this morning through the app. Is there an outage?
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Sir #MaskFREE #NotComplying Go Gettr
(@CrazedUpWorld) reported
@ring @amazon Don't use amazon - terrible ethics as a company so...
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MJ
(@LightningKite) reported
@ring having the same problem as the others this morning
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K
(@serebro333) reported
@ring All depends if it notifies me or not! Even moving from Sky to Virgin, notifications are poor 😕
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Nick Boog
(@NickBoog) reported
@ring @WestHamSteven I have the same problem and I will save you hours of everyone's time. They will just tell you your device is out of warranty and you are SOL. This was my 3rd Ring device that has failed so I guess it is my fault for sticking with the company
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TB
(@648mpjm5mb1) reported
@ring @ring FYI I had to unplug and then remove the battery just so I could open the door to get the kids to school. Probably a lot of other customers experience similar things this morning. Please focus on the widespread issue rather than DMs.
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Gc
(@GcxReaper) reported
@ring my light on my floodlight cam went out, how can I fix or replace it?