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Ring status: device issues and outage reports

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Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 30% Device Failure (30%)
  • 24% Online Features (24%)
  • 17% Errors (17%)
  • 11% App Crashing (11%)
  • 10% Website Down (10%)
  • 7% Sign in (7%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Paris Errors 3 days ago
Paris Errors 3 days ago
New York City Online Features 4 days ago
Lancaster Device Failure 6 days ago
Ronkonkoma Device Failure 7 days ago
Shawinigan Sign in 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • stamf0rd
    My World, My Way (@stamf0rd) reported

    @ttb_backagain @ring Try giving Amazon a nudge, might help, nothing to lose.

  • ellen_ross1
    Ellen • Ask Away Blog (@ellen_ross1) reported

    @ring hi my ring has been offline since yesterday and I can’t seem to figure out what is wrong with it. We have tried everything. Device health screen even looks fine.

  • cunextmommy
    Mama needs a margarita (@cunextmommy) reported

    @ring thanks for the horrific customer service only using generative AI- I have a dog who was hit by a car and my acct is not permitting me to post. Your AI can’t help fixing my acct or get a human so I can post to help this dog find its owner. If this dog passes- it’s on you.

  • jimborae
    James Raeburn (@jimborae) reported

    @MarkDotPeters5 @wildlime @ring What was the issue with Eufy doorbell? Pretty happy with mine and no problems to speak of.

  • davidma77507034
    d madsen (@davidma77507034) reported

    @tesleen2025 @YNB @ring That response is total BS YVETTE. Listen, do not generalize about any ethnic group. It’s wrong. Hey Tracie, I like Yvette that’s why I was following her but anymore in this country I don’t take garbage that’s obvious garbage from ANYONE. Even if I follow them.

  • 1wesbell
    Wes (@1wesbell) reported

    @ring Hello, the doorbell button is no longer working on my device. Can you help?

  • nakatomi2010
    Nakatomi2010 (@nakatomi2010) reported

    @ring I need you to understand that the reason I haven't signed up for the AI plan isn't because I haven't tried it, but rather because I am tired of subscription cost increases. I appreciate the trial, but you're asking for too much money. That's the problem.

  • Enfys7
    Gwynster (@Enfys7) reported

    @ring my doorbell chime Is not working. No blue light, no flashing when I try setup. Tried 4 different sockets. App says it is offline. Pls help

  • RonGarvais
    Ga—-‘/ (@RonGarvais) reported

    @ring why with a click of a button cant i link my indoor ring camera to start recording when my doorbell ring camera detects motion? If your company cannot fix this problem then ill be forced to do business elsewhere. This is super frustrating! I dont want to be recorded 24-7!

  • SaulGoodmanEsq_
    Jesse Pinkman 🇺🇦✡️ (@SaulGoodmanEsq_) reported

    @ring I’d return the garbage but of course it’s past the return window. I never thought such a basic setting would be out of reach of these people. Great business decision, it sure pays to make your customers furious. I’d buy an Asian hornet sting to my bits before I’d buy ring again.

  • JackDan66096166
    Jack Daniels (@JackDan66096166) reported

    Hey @ring can y’all work on your AI to let us know if the days trash / recycling pickup, fedex, amazon, ups deliveries have happened? Surely, you can distinguish their truck sounds and signs. Also, can you automatically facially recognize package thieves? Thanks!!

  • brendagaylern
    brenda (@brendagaylern) reported

    @ring I have 7 ring cameras-for whatever reason they stopped connecting to wifi-i've followed all instructions, read all faqs, to no avail-HELP

  • bike_ja
    Jeff (@bike_ja) reported

    @ring your ios app has become so bloated and slow that it's made the doorbell cam worthless. I don't need sales pitches in the app. I need it to work.

  • flicksnews
    Flicks News (@flicksnews) reported

    @Mike44395967 @ring They are doing the same to me. They don’t even want to acknowledge there is an issue it seems.

  • Real_Alex_Y
    Alex (@Real_Alex_Y) reported

    @ring talked my dad into getting a Ring Pro doorbell, it’s not working properly and he raised a ticket on 23rd Feb and has he bounced around your support teams, now he is told he has to wait 2 weeks for the advanced team to look at his fault! Sergio support!

  • flicksnews
    Flicks News (@flicksnews) reported

    @ring @creedmovie Hi @ring to quote another Rocky movie "I didn't hear no bell" is there any update on the chimes working or have you given up on them & much like Rocky Balboa they ain't coming back for the foreseeable. It's over a month now not working. It's just crazy also no response to my DMS.

  • SeanHodgdon
    Ned Schneebly (@SeanHodgdon) reported

    .@Ring has the worst 2FA I've ever seen

  • dennusb
    Dennis (@dennusb) reported

    @ring Hi there. I lost the USB cable to charge my Ring Alarm Keypad. Is this something you can help with?

  • WGundryRE
    Wendy Gundry (@WGundryRE) reported

    @ring I have never ever had such a bad experience. I just bought these cameras and you can't connect to my account. Return and would never use you again after over 5 hours on the phone of wasted time with you today. #ringdoorbells #ringcamera ring sucks

  • MattMartinIvy
    Matt Martin (@MattMartinIvy) reported

    @ring I have one of your ring alarms, whenever we lose power the system Never resets to the network, You have to do a reset. Surely this known glitch can be fixed. What if I was away and had power cut: the when would go offline until I got back. That goes against the whole idea

  • astoriarunner
    NYC Walker (@astoriarunner) reported

    Is @ring customer service the worst? Yes. Especially on chat. I ask for an URL and then sends it to me and then exits the chat. Thanks so much for your care. And then have me buy an entire kit to replace 1 screw. And who knows how much for the shipping. Not ideal at all.

  • ZachSmithNY
    Zach Smith (@ZachSmithNY) reported

    @ring can you help me with a refund? I subscribed to annual pay for a few days, realized the mistake, canceled. Refund issued for 90 dollars. I subscribed to monthly. Can I get the full refund?

  • SuckaFreeZone3
    Sade (@SuckaFreeZone3) reported

    @ConeyFerg @YNB @ring And many aren't poor.

  • ForAutumnAngel
    ForAutumnAngel (@ForAutumnAngel) reported

    Hey @ring, i bought 2 of your indoor/outdoor battery cams. And my problem is installing on wall inside. Your official video shows just screw on to wall. But YouTuber videos show using the anchors. So can you guys make a updated video explaining do you need anchors inside or not.

  • Yatusab3ss
    Ranting101 (@Yatusab3ss) reported

    Dear @ring how can I verify my phone and computer after changing the password if I can’t log in and create a code? If I’ve only logged in from my phone and it keeps saying I need to regenerate a code that it’s not giving me through email. HELP!!!!

  • ttb_backagain
    TTTT (@ttb_backagain) reported

    @stamf0rd @ring I've just spoken to them. They put the phone down on me!

  • IetsG0Brandon
    James G (@IetsG0Brandon) reported

    @ring are your servers down? dod you not pay @awscloud ? why am I paying to not connect to my system and for you to say " its our fault " ? too busy counting your billions? what ********?

  • luckynla
    Luckynla (@luckynla) reported

    @DHSgov : @ring allows ICE to be doxxed and organized notifications to disrupt and potentially harm officers and protesters. Please repost. I have complained via phone, email and text for almost a year and yet they still allow content that is NOT allowed and is illegal on other platforms. I flag content as illegal yet they still allowed posts to remain on the platform. Their fix: we can change your notifications so that YOU don’t see them anymore.

  • vercety
    Vercety87 (@vercety) reported

    @ring hi, I bought an Ring Intercom but no way to get it working with my Comelit 2638 intercom. Your website says that it is compatible… I got error P16-33-20032001 saying there’s a network issue. But I’m able to ping the Ring intercom on my network and got a 1gig fiber optical

  • kirkmansox4life
    Sean (@kirkmansox4life) reported

    @ring I contacted care prior to the renewal to attempt to have my plan upgrade to this plan prior too my renewal but was told this wasn’t possible and was assured that it would happen automatically on my renewal date. Can you help get my on the other plan?