Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (78%)
• Online Features (11%)
• Errors (11%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Addlestone	Device Failure	23 hours ago
Newham	Device Failure	22 days ago
Port Orchard	Online Features	1 month ago
Morecambe	Device Failure	2 months ago
Greeley	Errors	3 months ago
London	Device Failure	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexi atherton (@Alexi2088) reported 7 minutes ago

  @ring Thanks for the reply. The issue isn’t a lack of information, it’s that I’ve already spoken to advisers on three separate occasions and each call was terminated before my issue was resolved. I’ll send a DM, but this really shouldn’t have taken a public complaint to get assistance.

• 
  Crazed Dems 🇺🇸 (@FreedomAlways9) reported 14 minutes ago

  @ring How do I turn off this completely useless AI ****? Giving you a long description of what you're literally seeing with your eyes? Completely useless but everyone has to try to implement AI in some fashion to show how up to date they are

• 
  Scarlett Shaw (@ScarlettShaw) reported 20 minutes ago

  I brought the new @Ring 2K battery camera to replace my old 3. The viewing angle is awful. With the camera next to the door, you can’t see the door. Motion detection seems just as bad and the image quality is marginally better. Improved night vision though. #Ring

• 
  Maze (@MAZEHUD) reported 20 minutes ago

  @ring THE VIDEO DOORBELL DEVICE IS UNRELIABLE, regularly missing recordings and going offline. Despite paying for Ring Protect Solo subscription, weeks of troubleshooting & contact with support have failed to resolve the issue. Ring also makes it difficult to escalate complaints!

• 
  unimpressive@best (@unimpressivebe1) reported 23 minutes ago

  Remeber when @ring told us they could find a lost dog and all it cost was privacy? This is that on government funded steroids. People should be calling @flocksafety out as what it is - a tool of fascism and control. **** the people who work there. They are a cult.

• 
  Barry Harding (@BazzaHards) reported 24 minutes ago

  @ring not impressed with your customer service 😡 You send me a faulty product, can’t resolve the issue despite 5 phone calls (kept getting disconnected by you), then I have all of the inconvenience of sending faulty bit back BEFORE you send me a replacement ! Shocking 🤷🏻😡😡

• 
  Words of Wiz Dumb (@Michael07369542) reported 26 minutes ago

  WTF @amazon Keep pushing back and pushing back delivery on a simple @ring doorbell. As I said @Lowes had them IN STOCK AT SAME PRICE AND SCAM "PRIME DAYS"!!

• 
  Kentucky Girl (@Notwokenow) reported 29 minutes ago

  @AngieJandro @ring I was in my bedroom and the phone went off- there was a message saying a delivery from Amazon was left at the door AND then I check the video and there it was, the driver was putting another package down. This is AWESOME.

• 
  Sabrina Bucci (@sabucci_84) reported 29 minutes ago

  @uptheredsL4 @ring I had an app update yesterday on iPhone, version 5.107.1 it fixed the issue!

• 
  DonutOfDoom (@AnusOfDoom) reported 31 minutes ago

  @AFL 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  Eddy (@eddy_3y4) reported 32 minutes ago

  @sabucci_84 @ring @ring im experiencing the same as Sabrina mentioned, I cannot see the snapshot between activities. Do you have any update about this issue?

• 
  Bowl300 (@twk714) reported 32 minutes ago

  @ring My 2020 stick up cam suddenly stopped working. Moved to a new location after which it wouldn't power up (batt is full). I've tried resetting it by: removing the battery for >1 hour, holding the reset button for 20+ seconds, and tapping the reset button several times. Help!

• 
  J.perspectively (@Jperspectively) reported 34 minutes ago

  I cannot be the only person having all these problems with @Xfinity I swear I need to just switch over to @Ring @XfinityHome I’ve been trying to reach you for a month. My equipment is not working. Is this still your phone number 844.382.9363 ❓

• 
  ØBANA (@StephenObana) reported 38 minutes ago

  @ring doorbell was denied by all of the sharks on #sharktank during its pitch episode, in 2018 it sold to Amazon for $1billion dollars. Gate keepers aren’t ****, never give up.

• 
  Mari Ricks (@EveMenace) reported 38 minutes ago

  @ring @FBI @FBIDirectorKash I recently experienced the loss of approximately four hours of surveillance footage. Because I pay for continuous recording, this interruption is concerning. The recording stopped unexpectedly, and your customer service department informed me that the issue was due to low internet connectivity. Please advise.

• 
  Shane Marshall (@semarshall2007) reported 39 minutes ago

  Piece of **** @ring can’t event ******* record any ******* thing worth using unless it’s for there ******* use.

• 
  𝓐𝓵𝓲 (@aliezad) reported 40 minutes ago

  @ring on my apple watch, the alerts usually include a snapshot from the ring cam. But randomly, there would be no picture and just the text about someone being at front door. I have been noticing this more since last couple of months. Can you look into this and fix in a future update?

• 
  Desi H-1Bhenchods (@desitechsuppoat) reported 40 minutes ago

  @pcater64 @ring After they give you their fake USA name, right before letting them go say "TERRY MAKI CHOOT" then hangup before they have a chance to react. (yes it's very bad)

• 
  frankie 🗡️ MCR DC AUG 2026 (@fangpuppy666) reported 43 minutes ago

  @mori_must_die @ring truly i have never purchased anything from ring i think my sister got the camera and idk anything about them i just thought it was funny so its CRAZY to find out they support ice like wtf 😭 but ty ty we try our best to be handy

• 
  VAUGHAN (@VAUGHANutd) reported 45 minutes ago

  @ring I’m having trouble logging into my account on both the app and website. I keep getting a ‘406 Not Acceptable’ black page ONLY on the login page Please help

• 
  Jewel S (@jewels_my) reported 45 minutes ago

  @ring Oh I’m sorry. You need to fix it on your side. Mine is perfect on this side. Hard wired is great for that. Any more excuses? You have messed with settings also. I took pets off my settings and now they are back on there. How dare you! So many things wrong with #ring not again.😩

• 
  Luis Carro-something (@BigMouthLouu) reported 45 minutes ago

  Stock Down 📉: @ring cameras, spotted a bear at 4AM . Didn’t catch 15 other motions yesterday (mainly vehicular). Sucks when a huge corporation buys an incredible product and turns it to mush with outsourced customer service. #cestlavie

• 
  Kathy H-S (@feathertales) reported 46 minutes ago

  @RING IF you want to exceed in business—I highly recommend re-evaluating #warranty policies!! My new #RING 2K Battery Camera started failing after 2 months. BUT y’all won’t send a replacement for its failure?! @JamieSiminoff please help your 2Ks & C/S #DoBetter !!

• 
  Ruth Hall (@RuthHal84018141) reported 48 minutes ago

  @ring fix your Neighbors App! We are tired of people sending messages at 2am about their internet not working. It's not a Safety concern, and there's no way to report people who do that. They treat it as a chat feature.

• 
  yama 🍀💚🐯🌱🇭🇰💙🔆🤟🏻 (@yaamacy) reported 51 minutes ago

  @ring the video description worked fine during the trial period, but it doesn’t work after I subscribed the Ring Pro plan. I had already done what your online chat suggested but it’s still not working, it’s too frustrating, please advise, thanks.

• 
  Timothy Royer (@Be_BereanTX) reported 52 minutes ago

  @therealDeFlock @ring @HomeDepot Well, if it had an automated pepper ball gun or hi flow pepper spray with it, I could see it, but the Thugs could have that thing torn down and carried away before any live security guard could get there.

• 
  Jessi Laurèn (@PBM_Pretty) reported 56 minutes ago

  @YaBoyHagg @ring I thought it was just me !!!! I hate that what if it goes down the day yall wanna bs with my damn security system it’s insane !!!!

• 
  I find dotards! (@monkeybutte62) reported 59 minutes ago

  @DisrespectedThe We need to ban ALL Ring cameras! Destroy Ring cameras and be a patriot! Down with @ring

• 
  Dave (@djt81) reported 1 hour ago

  @ring Don't want to advertise this but my doorbell doesn't pick up anything at all despite tinkering with the settings and several reboots it just doesn't register any movement at all, it's close to the wifi router so that's not the issue

• 
  Lee Cordrey (@Leeroy64Cordrey) reported 1 hour ago

  @ring you devices are terrible, how can something that has worked for so long be so difficult to reconnect. All of my stuff works and these devices will not connect and when they do they randomly disconnect. The reconnection method is a joke