1. Home
  2. Companies
  3. Ring
Ring

Ring status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • 30% Device Failure (30%)
  • 25% Online Features (25%)
  • 17% Errors (17%)
  • 12% App Crashing (12%)
  • 9% Website Down (9%)
  • 7% Sign in (7%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

CityProblem TypeReport Time
Paris Errors 4 days ago
Paris Errors 4 days ago
New York City Online Features 5 days ago
Lancaster Device Failure 7 days ago
Ronkonkoma Device Failure 8 days ago
Shawinigan Sign in 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Jay50613985
    Jay_The_Man (@Jay50613985) reported

    @JoeBorelliNYC @NYPDnews @ring You only care when it affects you. You don’t care if the NYPD maintains standards? If the beards are too long they can’t get a proper seal on a gas mask & a criminal can grab them by it. It is a risk to the officer & anyone they try to help. Try locking the car door.

  • Qfamily5
    Rebecca Hultquist (@Qfamily5) reported

    @ring what the hell is going on??? Fix this!!!

  • RonGarvais
    Ga—-‘/ (@RonGarvais) reported

    @ring why with a click of a button cant i link my indoor ring camera to start recording when my doorbell ring camera detects motion? If your company cannot fix this problem then ill be forced to do business elsewhere. This is super frustrating! I dont want to be recorded 24-7!

  • chaconkie
    Jerry Chacon 'blue check mark' (@chaconkie) reported

    @ring @USPS @USPS it's called "mail delivery" not "mail come pick me uppy", right? Also, now are you seeing why people use FedEx, ups, etc, instead of your ancient asses? Way to ******* over 🖕🤬🖕

  • ahackeson
    Andrew Hackeson (@ahackeson) reported

    @ring I ordered a ring sensor in July 2022 and never received it. I have tried several times with your online twitter team and your process of messages, forms and customer service agents is very bad.

  • jversegame
    Its_just_james_92 (@jversegame) reported

    Hi @ring I’m having trouble logging into my account , I’ve followed the steps online but it’s not working please can you help ?

  • derekpentenburg
    Derek Pentenburg (@derekpentenburg) reported

    I had to tell the delivery guy in the @ring camera that we had already scheduled a new time because you all are so damn bad at your job. I need a rep to contact me because I’m about to go nuclear. For a luxury furniture brand, how the hell can you all mess up so many times? HOW?!

  • Calichicahh
    Calichica 🟥 🌴🦋 (@Calichicahh) reported

    @YNB @ring There's a white woman on my Nextdoor app who has been caught by MULTIPLE ring cameras stealing packages from porches. She drives a yellow car and just pulls up to people's houses and casually steals their **** in broad daylight, no fear whatsoever.

  • ConeyFerg
    Beth (@ConeyFerg) reported

    @YNB @SuckaFreeZone3 @ring Yes!! People who steal necessities, like kid's medicine, are way more stealthy. I'll find empty packaging on the shelf. The only people I've seen ACTIVELY stealing are white women slowly going up & down each aisle, taking random items.

  • CTyank860z
    Sal Clemente ⭐️ (@CTyank860z) reported

    @ring Lil help please?

  • da_RULAS_son
    FatBoy SLIM (@da_RULAS_son) reported

    @davidma77507034 @YNB @ring So that’s what you have a problem with after reading her thread? Not the fact that said “white” folk are casually admitting to and commiting crimes?

  • ForAutumnAngel
    ForAutumnAngel (@ForAutumnAngel) reported

    Hey @ring, i bought 2 of your indoor/outdoor battery cams. And my problem is installing on wall inside. Your official video shows just screw on to wall. But YouTuber videos show using the anchors. So can you guys make a updated video explaining do you need anchors inside or not.

  • YNB
    yvette nicole brown (@YNB) reported

    A few years ago there was a # where white folks were honest about how easily they can get away with stuff in life. Stuff = criminal activity that would get other folks long prison sentences or on a very bad day quickly shot & killed by police. I think of that watching @ring.

  • NanashiGodslyr
    Kiritoishere (@NanashiGodslyr) reported

    @ring so you know you lost a customer more than once when your team couldn't clearly explain to me or my mother the problem with our system

  • Vampirepirates
    vampirepirates (@Vampirepirates) reported

    @ring your support is absolute rubbish! My ring is offline and you won't do anything to help me! Not at all impressed!

  • Pet_Active
    Pet Active Ltd (@Pet_Active) reported

    I’m so impressed with @ring customer service. My doorbell is a couple of years old and stopped working on the weekend. Never had a problem with it. @ring sent me a new doorbell to replace the old one. What amazing service. Thank you!!!

  • ailesabel
    aileen stevenson (@ailesabel) reported

    @ring I am trying to create an account and the verification feature does not seem to be working and it won't let me create my account, can you help.

  • flicksnews
    Flicks News (@flicksnews) reported

    @evadnl @ring Having the same issue have been tweeting them, DM them and they won’t even respond any more.

  • ZachSmithNY
    Zach Smith (@ZachSmithNY) reported

    @ring can you help me with a refund? I subscribed to annual pay for a few days, realized the mistake, canceled. Refund issued for 90 dollars. I subscribed to monthly. Can I get the full refund?

  • DVA1D23
    David (@DVA1D23) reported

    @RhysSullivan I want to get rid of our @ring POS products so bad

  • phm5kzb6nr2
    Jane Brooke (@phm5kzb6nr2) reported

    @ring I can’t figure out how to update or upgrade my items - bc it says I can’t do it via the app…please help. 2 days left

  • freetaiwan99
    heraldo sánchez (@freetaiwan99) reported

    @jsrailton @ring @jason_koebler throw your ring cameras in the ******* trash

  • allac00
    Kevin (@allac00) reported

    Hey @ring i have already called twice about my chime not working when my doorbell is pushed. Havent heard from you at all! Why is this taking so long? I aleeady called for the first time in the beginning of february! Is this customer service?

  • jaylummy
    Ajay Lummy (@jaylummy) reported

    @ring You guys have the worst support service center! No response after an hr being on the phone trying to fix the issues with my Ring Alarm and not being able to turn it off. No fault of mine. You guys should do better!! If this were an emergency, this could have been a disaster

  • ZygiBajor
    Zygi (@ZygiBajor) reported

    Is anyone else’s @ring app not working in the UK? Keeps saying there’s no connection available

  • knobbadinho
    knobba (@knobbadinho) reported

    @ring once again one of my ring devices has gone tits up straight after warranty period has ended. This time floodlight cam strobing , pretty obvious that is a manufacturing issue the amount of complaints.

  • kathygeiss_ff
    Kathy Geiss (@kathygeiss_ff) reported

    Cannot believe how bad the @ring customer support is. I have a defective camera and they refuse to replace it with a similar version and will only replace it with the version that costs $90 less. I wish I had purchased @googlenest cameras for my home.

  • Fatkid272
    Fat kid 27 (@Fatkid272) reported

    @ring Bull ****

  • Real_Alex_Y
    Alex (@Real_Alex_Y) reported

    @ring talked my dad into getting a Ring Pro doorbell, it’s not working properly and he raised a ticket on 23rd Feb and has he bounced around your support teams, now he is told he has to wait 2 weeks for the advanced team to look at his fault! Sergio support!

  • revamoskir
    Amos (@revamoskir) reported

    @MarianHF @ring I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues