Ring status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

• Device Failure (50%)
• Online Features (18%)
• Sign in (12%)
• Errors (9%)
• App Crashing (6%)
• Website Down (6%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

City	Problem Type	Report Time
Morecambe	Device Failure	8 days ago
Greeley	Errors	18 days ago
London	Device Failure	20 days ago
Manchester	Device Failure	22 days ago
Romeoville	Device Failure	24 days ago
Garland	Device Failure	26 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mental Midget 🤯🧘‍♂️ (@mentalmidgat) reported 7 minutes ago

  @ring Bull ****!!! You think anyone believes anything you lying Zionist Jew ***** says.. you partnered with Flock and flock shares all data with a Palantir.

• 
  TTTT (@ttb_backagain) reported 8 minutes ago

  @stamf0rd @ring I've just spoken to them. They put the phone down on me!

• 
  George (@gigmcdonough) reported 10 minutes ago

  @ring I only need a replacement part. If Ring can't provide the part needed to fix my device, they should replace the unit with a comparable upgraded model at no cost. Customers shouldn't be penalized because parts are unavailable.

• 
  Chromedome21 (@chromedome21) reported 13 minutes ago

  @ring Your link to DM will not let me DM you so I cannot send screenshot of health page. Below is the problem I am having.. Ring doorbell just recording static/white noise on recordings and live view. Done everything required to check settings, rebooted (+hard reset) doorbell.

• 
  Dtino (@gdfilipe) reported 17 minutes ago

  @ring terrible system , a total ripoff , I got 2 cameras and door bell a chime and a bracket allowing the camera to move around , I need to give it away , but the person must physically come remove it. I will not spend another ounce of good energy on bad things.

• 
  Michael Gardner (@Duch3s5) reported 17 minutes ago

  @ring can you please stop shoving the AI **** down our throat. I do not need to see the notification about my trial for AI description being expired every time I open the app. If I wanted that feature I’d sign up for it. I’m about to just go with a different company at this rate.

• 
  Juliet (@WforWhaletheOG) reported 23 minutes ago

  I just had the worst customer experience trying to trblsht my @ring device. The rep didn’t listen when I explained my situation, gave bad information, and when I asked for a senior rep said there wasn’t any. I asked for a survey to document my experience and she hung up on me.

• 
  Shaun 'WHUFC' McCarthy (@ShaunMcCarthy90) reported 28 minutes ago

  @ring @ItsMikeTwitch its clearly something wrong your side as i see alot of people losing connection all the time now reporting the same problem!!

• 
  Mama needs a margarita (@cunextmommy) reported 31 minutes ago

  @ring thanks for the horrific customer service only using generative AI- I have a dog who was hit by a car and my acct is not permitting me to post. Your AI can’t help fixing my acct or get a human so I can post to help this dog find its owner. If this dog passes- it’s on you.

• 
  ALAN MASON 👨‍💻 (@Alan_nerd1) reported 31 minutes ago

  @kirstmichellle @ring Send me a DM for help

• 
  King•VP (@IDDQD_VP) reported 32 minutes ago

  @ring No, if you read my email, we do not. His account is linked to his mobile phone, which is disabled. There is no way we can login. My mother purchased a new account meanwhile.

• 
  Scotty J (@Its34Again) reported 34 minutes ago

  Day 31 of @ring STILL not fixing an easy iOS Widget problem even though they pretend they’re working on it. YEP! That’s ONE WHOLE MONTH!! They literally don’t care about customers, do they!?

• 
  mostdope97.eth (@mostdope97_eth) reported 35 minutes ago

  @grok @ring @ring is STRICT. **** yall

• 
  Vikas Chowdhry (@english_august) reported 37 minutes ago

  I’ve spent 10 minutes on @ring app trying to figure out how to configure which @AmazonAlexa device rings for my ring camera but I don’t have a clue! Apparently “linked chimes” does it if you have a chime but “linked devices” option is something entirely else. Alexa and Ring apps are two worst designed apps and despite all the talk about AI capabilities from Amazon, their AI supported queries functionality is absolutely unusable.

• 
  Scotty J (@Its34Again) reported 37 minutes ago

  Day 17 of asking .@ring to address the iOS widget issue and despite all the promises STILL NOTHING has been done. JUST MORE EMPTY PROMISES.

• 
  Dan Johnson (@DanJohnsonAB) reported 39 minutes ago

  @ring was a mistake. It demands a signin and password constantly and doesn't n recognize me, and when I ask for help, I can only get no-reply, notifications.ring.

• 
  DonutOfDoom (@AnusOfDoom) reported 41 minutes ago

  @FOXFOOTY 🚨🚨🚨 My neighbour barracks for the Dons and 3 weeks ago I caught her on my @ring doing a girthy **** 💩on our doorstep so I’ve little to no sympathy for Don fans at the minute. 🙄 They’re filthy animals imho🎯

• 
  🇺🇸♥️⚾️Rick M Allison⚾️♥️🇺🇸 (@RickMAllison) reported 43 minutes ago

  Hey @ring You sent me a partially fulfilled order. There is nowhere to find the order that was not sent. The tracking number listed is for only the partial order received. There is no tracking number for the items that were not sent. I tried chat and they gave me a number to call. All that did was loop back to the website showing my order, but THERE IS NO TRACKING NUMBER FOR THE ITEMS THAT YOU DID NOT SEND. FIX THIS! IT IS RIDICULOUS THAT YOU DO NOT HAVE A TRACKING NUMBER FOR THE ITEMS THAT HAVE NOT BEEN SENT. Pending status does not cut it. Never ordering again unless you fix this.

• 
  Jason tulip (@Jasont72) reported 44 minutes ago

  @ring your retina 2k doorbell is terrible, didn’t pick up all sorts despite changing zones and other settings, absolute garbage

• 
  logan (@logosteel) reported 47 minutes ago

  Hey @ring ! On the old doorbell 2, it seems the UV screen has cracked and fallen off. Photos and videos are serviceable, but bad. Any support on this issue?

• 
  Jerry Chacon 'blue check mark' (@chaconkie) reported 48 minutes ago

  @ring @USPS @USPS it's called "mail delivery" not "mail come pick me uppy", right? Also, now are you seeing why people use FedEx, ups, etc, instead of your ancient asses? Way to ******* over 🖕🤬🖕

• 
  Mark Johnson (@Bertha_37) reported 48 minutes ago

  @ring Help! I am rapidly losing the will to live with Rings’ support chatbot and helpline! I’ve moved house and wish to cancel my subscription- it won’t allow me to sign in on the app and the support line just tells me to sign in on the app! Could someone pls help!

• 
  JB (@john4brown) reported 51 minutes ago

  @ring what terrible customer service you have. For a company owned by @amazon you really need to step up your order management and customer service people. Just terrible experience and I’m trying buy a product!

• 
  Dan Spack (@DanieltheLion1) reported 51 minutes ago

  @ring I was able to figure out the meaning of the signal strength. What’s still bothering me is why the signal strength on my Spotlight camera is still showing as Poor when I installed a WiFi modem extender close to the device.

• 
  Harish Gundecha (@HarryGundecha) reported 53 minutes ago

  @ring Unfortunately the customer support agent had no additional information for the delay in processing the order nor did he give me any option to escalate this issue

• 
  ell (@ell123567) reported 57 minutes ago

  @ring Help this elderly man please Ring!

• 
  Toby on X (@tobymedia) reported 59 minutes ago

  @ring Yeah that’s pretty pathetic to be honest. Your app could at least link to the relevant website page! I managed to login to website & find the page to subscribe but again there were issues. So I may go with Blink instead.

• 
  Sean (@kirkmansox4life) reported 60 minutes ago

  @ring I contacted care prior to the renewal to attempt to have my plan upgrade to this plan prior too my renewal but was told this wasn’t possible and was assured that it would happen automatically on my renewal date. Can you help get my on the other plan?

• 
  Brad Wethington (@bwethbrad) reported 1 hour ago

  @ring You failed me. Five cameras, Premium Legacy with Alarm Professional Monitoring. When I needed you most, I have no video. I've got years of cat videos and random cars going up and down my street, and yet the one time I NEED these videos they're not there!!!

• 
  East Austin Zaddy (@El_Jefe_Mayor) reported 1 hour ago

  It’s probably just me but Is @ring a piece of ****?