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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (27%)
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Online Features (20%)
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App Crashing (15%)
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Errors (15%)
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Website Down (14%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Errors | |
| Chicago |
Website Down | |
 Croydon |
Errors | |
| Bethlehem |
Errors | |
| City of London |
Errors | |
| Leighton Buzzard |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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D Powell
(@dagsypowell) reported
@ring another diabolical customer service! I've just spent 40mins on a call and nothing is resolved. My notifications are empty and no footage on all devices. Please can you get someone to help me resolve this ASAP!
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Wes Pursley
(@WesPursley) reported
Shame on you @ring. Central texas has been hit with a winter storm, a lady in the app posted about needing some food for her 7 children because she couldn’t get to the store…you delete her post for not following community guidelines? Now we can’t find her to help. Do better!
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Put Down the Monkey Paw
(@KickButtowski33) reported
@ring the 1 time I need your product to work and it shits the bed on me. ******* reliability ain’t ****.
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Dididothisright?🇨🇦
(@MiMTkeMtucker) reported
Goodmorning. I am wondering if it seems reasonable that you need to go outside, climb a ladder 1 1/2 stories in order to press a frozen button on a @ring out door security camera in -23 weather so you can change the WI-FI information? Come @ring you need to fix #ring #camera
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Flicks News
(@flicksnews) reported
@ring I am still having issues and the customer care has either hung up on me or not reached out to my last few DMS and also the form I filled in. Very frustrating no response and my chimes are still not working! At this stage asking @ringostarrmusic would be more helpful
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Glyn staples
(@staples5230) reported
@ring Burn the house down 🙄
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Becky Pranaitis
(@BPranaitis) reported
@ring I never walk down my basement steps without turning the light on because of fear of snakes
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CletusKasady
(@CletusKasady69) reported
@ring released another update for Android, finally fixed the preview problem but still haven't addressed notifications problem
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Richard Keller
(@RickellerKeller) reported
@ring Hi Ring. Problem with your most recent iPhone app software update 5.56.1 Affects Stick Up Cam only. You can turn motion detection off but then cannot turn motion detection back on. Please fix. Tech support contacted but no help.
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Nick S
(@Touring_Tech) reported
@ring how can you justify not having a basic feature like speaker volume control on your doorbell? 🤯 on a 2nd gen model as well!It’s going straight back. What a terrible design. The WHOLE street can hear my mum telling me not to stand outside the door in the middle of the night!
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JM
(@BigCritic) reported
@ring this sucks. My electrician installs a light, 20’ high and throws away the box. Tech says i can’t install@on app without calling my electrician back. Returning all this junk. Stupid. I see the lights WiFi. Tech won’t help.
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Billy Mac
(@billypenn2380) reported
Our @ring doorbell is the biggest piece of garbage. It needs to constantly be reset. Live feed always stops
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anni thinks everything is magic until it's not
(@anniwithoutane) reported
@ring will not answer you when you need their help in an absolute emergency. They’ll just blow it off, ghost you.
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James
(@jimmy_1482) reported
@ring I paid for your service WITHOUT INTERRUPTION. Now their is an issue on your side so I’d like to be compensated for not being able to use the your product that I purchased.
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queen.
(@_Mrs_Abd) reported
Don’t bother with @ring products. Their customer service is the worst and instead of offering a solution they make you repeat steps you’ve done over and over again. Now I see why people move to Eufy. Guess we will too
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Tom Jones
(@notunusual) reported
@ring Customer service is terrible. I purchased a new $538 Ring alarm that is supposed to come with a free yard sign and they said I would have to return the system and reorder to get the free yard sign.
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Kthnxbyee
(@kthnxbyeecrypto) reported
End result of talking to @ring. "Can you fill out this questionnaire giving us every bit of your personal information not regarding the device that is having issues we are unaware of. " @amazon knows what they are doing. Bad business practice, skeevy stuff. Monopolies suck.
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Meir Gershowitz
(@Meir120) reported
@ring Hi Ring, Very upset with customer support team I have received nothing but unpleasant Agents I have had the same issue with my ring stick up cam with the new Solar Panel not Charging and I requested an upgrade to the Ring Spotlight C and Said “Not Possible”. Thanks Ring.
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Half Marathon Man
(@halfmarathonman) reported
Still waiting for @ring to fix the end to end encryption / smart alerts issue. Didn’t fix with today’s update.
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Flicks News
(@flicksnews) reported
.@ring I am still having issues and the customer care has either hung up on me or not reached out to my last few DMS and also the form I filled in. Very frustrating and my chimes are still not working!
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Daniella Boson
(@DBoson) reported
@ring I have replaced Ringdoorbell battery many times and adjusted the area reduced pick up footage and I have missed some very important activity can someone help others with battery issues
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Joanne Leeman
(@leejo1234) reported
@ring I am having trouble with my Ring stick up cam and the Ring app. I normally toggle my camera off during the day and toggle it back on at night. Within the last few days, when I try to toggle it back on using the app, it will not do it unless I go through the website.
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vm ❊
(@tentwentysixpm) reported
from
Los Angeles, California
i know that having a ring doorbell is for cops and general shitbags, but my building owner added them to my building and now this stupid ****** thing won’t connect to my new wifi. literally no way to configure it either. **** you, @ring
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Sean Farrow
(@seanfarrow6) reported
@ring I don't need help mounting it. I'm perfectly capable of drilling more holes in the side of my house. The issue is your company making a crap design choice to not make life easier for your existing customers.
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Laura
(@lalalalauram) reported
@ring hi there! I’m having a lot of trouble setting up a device, and every time I try to call your customer service, the call is dropped as soon as I make it through the identity verification step. How can I get help?
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AAPKA GOLi
(@golirapper) reported
hello ring Thank you, you have supported us a lot in bad times. But I want to inform you that I met with an accident due to which I am not able to make payment through Ring App. my ring app registerd mobile number is:- 7879989605please help, i'm totally irritated @ring @ringpay
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Meir Gershowitz
(@Meir120) reported
@ring I have already Told you guys my Concerns regarding my Stick Up Cam Not Charging and Received nothing but Links to speak with an agent Via Mobile Phone I Cannot Stress this Enough but Nothing Has Resolved This unwanted Issue. @ring
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Cindy Hartner
(@cindyx0) reported
@shannoncrangle @ring I was more wtf cause they said their wife's boyfriend lol
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macca
(@macca0675) reported
@ring are ye down? Tried logging in wouldn't let me, reset password still won't let me. Same on personal & work account
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Kthnxbyee
(@kthnxbyeecrypto) reported
So @amazon and @ring, is there a reason why my delivery drivers are no longer showing up on camera? 3rd delivery set in front of my doorbell with 0 footage. If you can't trust your delivery drivers, messing with my camera won't help. I'll just get another brand. Skeevy stuff...