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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features | |
| New York City |
Online Features | |
| Arlington |
App Crashing | |
| Arlington |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Mara Jade 🇺🇸 Voted Blue 🌊
(@MaraJade_2017) reported
@ring Looks like your service is down. Any updates?
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Rich Eddy
(@richeddy) reported
@CovingtonDerek @ring Same here. Likely related to the AWS outage I'd guess.
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Chrissi J
(@Chrissipoohster) reported
@ring YOU ******* NEED TO FIX THIS ****!
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Ed Braemer
(@jarhead724) reported
@jhellyer312 @ring I believe this is a very large outage. No ring app, no account login, phone number does not work and chat is down. I see a lawsuit coming on.
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Eric
(@ooshga) reported
@sammaantthaa @ring Same problem here too
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𝕊𝔸ℝ𝔸ℍ🦄
(@BeesBabe1975) reported
@ring is there still an issue with the app? Hasn't been working for hours now. Not great for a home security company!
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James Orton
(@Orton_James1) reported
3 packages were just stolen but we can’t access footage because @ring is down. Very disappointed.
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Turn Up
(@Turn2015Up) reported
@ring @gary_barber I am in the same boat but have subscribed for outage notifications.
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PJ Morgan
(@PJ32UK) reported
@DanHewitt_ @ring Both mine are broken this afternoon, can’t connect
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Matt Stevens
(@mattstevenssja) reported
Took the chance and invested in @ring and now I can’t set anything up because the apps down and no updates. @ring how long are you anticipating the outage?
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Rachael Williams
(@Rachwill92) reported
@ring my doorbell hasn’t been working since 3.30pm! Can’t log into my account, app won’t work, tried to reinstall the app that’s not working, says my email is invalid and that the verification code is wrong 😒 what’s going on! #ring
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Freddie
(@13freddie13) reported
@jhellyer312 @ring Will be selling door bell and floodlight worst purchase ever
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Toni
(@PatriotDinosaur) reported
@madisonsq05 @DanHewitt_ @ring Except the update does not reflect outage in Ohio. Just the east coast and west coast. So even the outage map is failing.
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Julie Potter
(@juliedpotter1) reported
@Edwards7Jacki @ring Ring has been down all morning.
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Darien Allen
(@dariena) reported
@ring app appears to be down!
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Laura Moriarty
(@SportyMo17) reported
@ring how is it that I charged my battery and now Ring doorbell wont work. Keep getting error message on App. And can't call anybody your number isn't working. I pay a yearly I would like it working.
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Abdul
(@ABDULJKHAN00789) reported
@ring It's as nasty as it gets always problem with @ring doorbells always one problem or the other soo waste of money, there product are waste of money seems there systems are hacked soo much for security
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Aleida Mina
(@AleidaMina1) reported
@ring the app is not working, why?
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Providential818
(@Providential818) reported
trying to set up my @ring doorbell and I find out I can't even establish an account because the site is down/not working. Is it too late to box it up and send back to @amazon ??? #ringnotworking
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James
(@jay_kay30_) reported
@Isaach81 @ring I wonder what's going on. Nightmare day at work for the poor Ring people. Maybe the desktop/website version is working 🤔
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Denise
(@niseag03) reported
Oh ok. Both @timehop and @ring are down today. Okay. Sure. Fine. 😳
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Rory
(@Rory49225142) reported
@ring why is the ring app not working. Is giving me an error about location. There is no issue with this. Whats going on
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stuart richardson
(@stuartr00207329) reported
@ring not sure if everyone is effected, but can’t access account, looks like it has gone down 🙈 login freezes on the verify code screen. Unable to access cameras / health check of cameras. Internet speed checked and 56 download, 24 upload, 12 ping.
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Fabiano Mauro
(@ILfabianoCapri) reported
@ring I’m not able to access anymore to all cameras and ring account. I logout from the app and when I try to login the verification code is not working.
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Cass👽🛰
(@schmassidy) reported
@DJBikeReno @hotfire6388 @ring My partner was having the same issue.
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jacki edwards
(@Edwards7Jacki) reported
@ring My ring doorbell is not working and I can’t log in either. I’m in Worcestershire, UK.
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Wanda Williams
(@Born2BeLively) reported
@chrispepe1 @ring I received the same error message.
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Toni
(@PatriotDinosaur) reported
@madisonsq05 @DanHewitt_ @ring And why should we have to deal with this on twitter instead of RING? I had to type in google search looking for issues and it sends you to this tweet! Come on. What in the world kind of security company takes your money and fixes the problem so everyone can see?
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G
(@golfandlent) reported
@ring You need to provide updates with an outage this long. E-mail, app notification, banner on your website... something. Security systems cannot afford to be down.
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🧢⚾️IRIDEAHARLEY⚾️🧢
(@J_Jr1971) reported
@ring is something going on with the app and the website...I can't view or login to anything