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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (30%)
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Online Features (27%)
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Sign in (16%)
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App Crashing (14%)
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Website Down (8%)
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Errors (4%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Device Failure | |
 Jacksonville |
Device Failure | |
| Jacksonville |
Device Failure | |
| Jacksonville |
Device Failure | |
| Baldwin City |
Online Features | |
| New York City |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Badke, CJL 🌎 🍁 🗝
(@lauxmyth) reported
@ring Cellular sampling. Fully thought upgrading to a higher plan would get credit for the lower plan and it did not. Phone support did not help but barely able to hear her. Do I simply cancel the basic?
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DarkEyes
(@DarkEyesJazzer) reported
@StanleyRoberts @ring @DalyCityPD So WTF were those neighbors across the street doing? Did they get a photo of the license plate of that red car at least???
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BillLegoat 🇺🇦🌻
(@BLegoat) reported
@StanleyRoberts @ring @DalyCityPD Well if that get away car wasn't stolen, they should have NO PROBLEM finding the scumbags that did this! 😡 Hope the victim is OK! 🙏
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Aunti Fa 🌟
(@LuLuLaurenG) reported
@ring is your app down RN? Wouldn't work,so I un-installed. Now I'm unable to download the app again. What's up?
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Anti Gnome
(@anti_gnome) reported
**** you @ring. All weekend my ******* phone got over 39 notifications on FIVE topics yet when I ask people to stop using as if this was Facebook, you won't allow my post? I am SERIOUSLY considering a different door cam. **** you and the horse you rode in on...
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Mark S
(@MarkS435) reported
@ring I would burn the house down
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jennabellie
(@jennabellie) reported
@ring is there any way to update my phone number? I’ve been logged into the app forever on my phone & my number changed in January. I can’t login to the website to update because it’s asking for second party verification or whatever. So I updated my password but it logged me out.
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Denis
(@daniel42206170) reported
@StanleyRoberts @ring @DalyCityPD Isn't that terrible? What a Society we live in.🔷
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Ken Laji
(@kenlaji) reported
@ring my front door cam quietly goes offline and never get a notification. Now I have to set it up again. How’s this a security device?
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Siobhan Reilly
(@siobhanreally) reported
@ring I have been trying all day to get help as my mother passed away and I need to change the account to my father's details. Customer Service has been non existent during one of the most difficult times 😡
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DruHasselhoff
(@DruHasselhoff) reported
@StanleyRoberts @ring @DalyCityPD Blacks have been getting robbed, rapped,beaten and killed for 400 years. Wtf does society expect
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Keshav Parthasarathy
(@kesh_7) reported
@ring hey your app really sucks. When I try to back out a neighbors post and see my dashboard it immediately jumps me back into the post. Can you please fix this? It’s bad user experience
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Mackenzie Trish Belleza
(@belleza_trish) reported
@StanleyRoberts @ring @DalyCityPD Im just curious but we have been seeing an uptick in crime with robberies...the real question is how are so many poor asians able to wear $75,000 watches?🤔
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App Group
(@AppGroup) reported
@StanleyRoberts @ring @DalyCityPD Let's see how long it takes PD to track down that Red Charger. Shouldn't be rocket science. Clock is ticking.
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Zoé
(@zoe_0898) reported
@ring customer service is absolutely appalling. Paying for a service on top of the cost of device and I’m not even able to get into my account and customer service can’t get my name email or number right to fix this issue and then HANG UP! Fuming
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Cheryl
(@CherylGaul) reported
@StanleyRoberts @ring @DalyCityPD What rotten neighbors. Just run away and do nothing to help. People suck.
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aBBY nORMAL
(@aBBYnOR73950816) reported
@StanleyRoberts @ring @DalyCityPD Too bad California disarms the victims and not the criminals.
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Ethan Garofolo
(@EthanGarofolo) reported
@sbellware @ring Feels like passwords back in the 8-bit NES days, where the games would use fonts where i/l and o/0 were indistinguishable, and you had one, brief moment to write them down. One would hope to have advanced in 30 some odd years, but alas, we're still the same species.
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Rowe Show Boxing
(@GregRowe_RSB) reported
@ring Products are such trash
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Tangular Parham
(@CapsLady3) reported
@StanleyRoberts @ring @DalyCityPD How terrible and scary. Hope they are captured soon.
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Katie
(@Katie2022259) reported
@jennabellie @ring @james_hack12344 was the only person that was able to help me when my account got hacked you can reach out to him.
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Scott Gorham
(@scottmgorham) reported
@ring Hi there. I am having a problem with my stick up cam. It doesn't update the thumbnail in the app like my other 5 cameras do. It takes more than 10 minutes to update and has issues with detection. Can you all help with this?
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AREngland 🏴🇬🇧我的阴茎比你的大
(@Rhone8Alex) reported
@StanleyRoberts @ring @DalyCityPD Journalism should never bow down to fear. Tell the Truth!
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𝙻𝚊 𝚁𝚎𝚒𝚗𝚊 𝙲𝚛𝚘𝚚𝚞𝚎𝚝𝚊
(@agcia87) reported
@pinetreesungsoo @ring Yes. Especially Ring. It’s flooded with the most idiotic posts I’ve ever seen. I heard a noise. My cat hasn’t come back in 15 days. My electricity went out for three seconds, did yours? I heard music. Wtf
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THIQUE
(@ThisIsBoonie) reported
@ring I need some help. Every three minutes my alarm is losing connection. Helppppp!
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Yesenia
(@Yesssy87) reported
@ring I’ve attempted to follow all those steps the previous owners are non cooperating. This is why I reach out to @ring for escalations & help. I’ve purchase this home in June. This steps provided do not provide any help
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𝙻𝚊 𝚁𝚎𝚒𝚗𝚊 𝙲𝚛𝚘𝚚𝚞𝚎𝚝𝚊
(@agcia87) reported
@ring No you don’t. Start taking down the idiotic daily posts and let us post regarding actual crime and vandalism. If people don’t want coyotes eating their cats, maybe they should keep them inside. I don’t need to read about that nonsense ten times a day
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JamesNYC1976
(@j_nyc1976) reported
@StanleyRoberts @ring @DalyCityPD The problem is this insane rate of violent by BIPOC increases their chance of police interaction and of course death since they are armed and rarely comply with the police. And then when it finally happens, the uproar will be over the police, not the constant violent crime.
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Occupy Dumbocrats 🧢
(@taxafornia1) reported
@StanleyRoberts @ring @DalyCityPD Really terrible how Asians have been targeted and honestly disparages the overwhelmingly good black men that are lumped in with these scumbags
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แสง สีสมพร
(@sjcalsbm3) reported
@StanleyRoberts @ring @DalyCityPD This **** needs to be stop!