Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Online Features (29%)
-
Device Failure (20%)
-
Sign in (19%)
-
App Crashing (14%)
-
Errors (10%)
-
Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittsburgh |
App Crashing | |
| Pittsburgh |
Device Failure | |
 Köln |
Errors | |
| Maynard |
Online Features | |
| Detroit |
Online Features | |
| San Francisco |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
rB
(@rB_248) reported
@ring No,Thank You! BUT I would like to join my ring camera LIVE VIEW without “error” showing up! Never is an “error” deducting $10/month from my account though...
-
calicraig
(@inourgrave) reported
@allthatlies @ring Glad to hear the same. I thought I was going crazy. I had a bad from stock light which exacerbated my frustration.
-
Woodsie
(@WoodsiesGarage) reported
@ring I DM'd you almost a week ago. You told me to install your RapidRing app, which also did 't work, now you've been silent for six days. Help?
-
Sekou Lewis
(@SekouLewis) reported
@ADT Hoping the little guy doesn’t see it’s shadow like these security cameras you sell don’t work. Don’t buy @ADT. They won’t let you out of a contract or return calls, or help when you do call, and the equipment is fault. Get @ring instead. No problems with ring. I
-
Gav Frater
(@VirginiaMackem) reported
Thanks to my fantastic @ring doorbell I can see that the @usps delivered it to the front steps of the vacant property next door. Not the mailbox as stated (I know because its empty). So @USPS what do we do now? How do we fix this issue?
-
Michel Smit
(@michelsmit) reported
@ring Probably, but having security products in my home and cannot use them since I cannot login isn't helping. Really bothers me this isn't resolved since my initial call last Sunday... Yeah, premium product with premium price, but unfortunately no premium service.
-
LA
(@lewaxel) reported
Now LIVE VIEWS down @ring #ring.
-
2--👀's
(@kingizyice888) reported
@ring ring2 is TRASH. Someone rings the bell. Takes forrrrrrr eva for a view. Sometimes no view.. Piece of Junk.. Refund me . I truly don't feel safe
-
Kennyjohn
(@kennethjbasta) reported
from
Milwaukee, Wisconsin
@ring How about being able to set up a notification when Wi-Fi is down and the cameras are not recording?
-
Tom Taylor Sr
(@TomTaylorSr1) reported
from
East Brunswick, New Jersey
@ring I had so much trouble with my ring device I have one of the first ones or should I say I had one of the first ones and I went around and round and round with your service department which were wonderful by the way but the damn thing just wouldn’t work right. Got Emphy Great
-
Walmart brand Ed Sheeran
(@bellybuttongoo) reported
@ring I have notifications turned off because I'm sick of phone going off when neighbors pass 20 times per day, but now I'm not getting notifications when someone rings the bell. Please help fix?
-
LJ
(@IndianaMF_Jones) reported
@ring Hello, our ring app is not currently operational. Are you having an outage?
-
Ellen Keiffer
(@EllenK126) reported
@AmazonHelp but yet instead of HELPING ME ....you'll do what? @JeffBezos @ring I canceled the order because after 11 reps, nothing useful was done. terrible service.
-
Georgie Andrews
(@Georgiebird3) reported
@ring I was told 24-48 hours. Then another 24hours. Now another 24-48 hours. I’m so cross you can not let people return products easily when you are a modern company. Get real. It’s now a week. **** customer service involving a lot of my time.
-
Robert
(@damnitsrob) reported
@ring how do I fix the ring chime if it’s not alerting us inside?
-
Dan at Dynam
(@DynamDan) reported
@ring I double checked. Everything is fine on my end. Trying to help you guys, it’s a bad idea to send that email with whatever you have conditions set to now, customers will be easily confused by this. You should forward to the right people to fix 👍🏻
-
Comedian/Camboy Ryan Bourassa😷
(@ryankickassa) reported
This would make a pretty bad commercial for @Ring. A bunch of frames were skipped and the camera didn't catch what looked like at least a six foot jump onto a fence. Thanks Ring!
-
Trelynda Kerr
(@tre0808) reported
.@ring good morning. I purchased two outside cameras and two solar panels in Feb of 2019. I never opened the package until today when I finally got someone to help me install. When I opened the camera, the battery was missing. I need help!
-
Jakub
(@kubokozak) reported
@ring_uk @ring My ring cam keeps clicking when it goes from normal mode to night mode which is normal however when I watch film or so it keeps constantly switching what's annoying. Surely there is a way how to sort this out by amending sensitivity. Please help!
-
Stephen
(@stekeeley1) reported
Hey @ring & @GLS_Ireland this is the second day the tracking message says “The parcel is expected to be delivered during the day.” And still no parcel!, terrible service.
-
Erika
(@ztnolakire) reported
@ring I just got a new phone and now your app is telling me to verify but I don't have access to the old device and you say you're sending a code but all I get is an email telling me why you won't send a code. Can you please fix this? I don't have time to call anyone
-
J D
(@ghostbuster9999) reported
@ring Another week without returning my e-mail. My device remains nearly unusable. How can I trust Ring with my family’s safety and security if they can’t even follow-thorough on a simple reply or help resolve a major bug after several months?
-
Toya A.
(@XxDark_AngelxX) reported
@ring last night all my chimes and cameras just stopped working. They all say offline and no matter what I try they won't work... is there currently an outage in the WA area?
-
Paid Ya Stojakovic
(@Brookscass) reported
@ring having an issue. Pls message me
-
Colonel Kurtz
(@FussyDave) reported
@ring hi, looks like your uk site and chat support is down? I'm trying to get in touch as my video protect has stopped but I'm still paying for it
-
Michel Smit
(@michelsmit) reported
@ring Just had an interesting 2nd call with a support agent, can't login now for over a week since I've forgot my password. Password reset links are not sent because my email apparently got blacklisted. Now I need to wait again for 48 hours (!) to try again??? Really a shame! 😡
-
❌💖🏳️🌈The Brown Family🏳️🌈💖❌
(@BrownFamily2001) reported
Woke up to find my @ring doorbell offline and unresponsive. Rang and the very helpful agent helped and a new one is on its way. Thankyou Afnan for your help and to @ring for helping. #excellentservice
-
Kennyjohn
(@kennethjbasta) reported
from
Milwaukee, Wisconsin
@ring are your services down again?
-
Joe Morris
(@Joe55223459) reported
@michelsmit @ring Kindly contact @steven_specter on Twitter he can fix that for you
-
J D
(@ghostbuster9999) reported
@ring Another week of being ignored by support. I just want to get this multiple months-long bug resolved. Does Ring actually care about my safety and security? Will anyone ever actually help me?