Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 11/21/2025 22:45

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (29%)

    Online Features (29%)

  2. Device Failure (20%)

    Device Failure (20%)

  3. Sign in (19%)

    Sign in (19%)

  4. App Crashing (14%)

    App Crashing (14%)

  5. Errors (10%)

    Errors (10%)

  6. Website Down (8%)

    Website Down (8%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMaynard Online Features
United StatesDetroit Online Features
United StatesSan Francisco Errors
United StatesNew York City App Crashing
United StatesBlanchester Device Failure
United StatesParsippany Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • nicholascurley_ Nicholas Curley (@nicholascurley_) reported

    @ring Hi, I sent a DM to you 4 days ago but haven't received a reply. Could someone look into this. I sent £700 on a security system with you and currently facing an Issue...

  • testastretta richard (@testastretta) reported

    @ring Fix the stupid bug in iOS that keeps demanding my location even when the app isn't active. It's none of Ring's business if I am not using the app.

  • ijimenez1 iceeejay (@ijimenez1) reported

    @ring We’re still having issues Ring?! Damn, it’s been taking you a while to fix this issue!

  • marishah77 Marisha (@marishah77) reported from Beeston, England

    My ring door bell has been offline for ages surly they should have it fixed by now!! @ring #takingthepee

  • doodoohpns Michael Sturgeon (@doodoohpns) reported

    @ManUtdDebates @ring It's not working for anybody

  • gfunk9132 Bidens_Laptop (@gfunk9132) reported

    @ring It’s been down so long I gave it a few days, ordered a back ordered competitors, and it will be here tomorrow. Lost a ring customer and I know many others that are doing the same.

  • JayDogUFC UFCJayDog (@JayDogUFC) reported

    @ring Has this been resolved yet. Issue since 5th August??

  • JamieHillUK Jamie Hill (@JamieHillUK) reported

    @ring Hi, this is still not working. Not good enough. Discount on the monthly payment I am making would be a good start until resolved.

  • StayWildNFree Sama (@StayWildNFree) reported

    @ParisOfBonbon @ring @MissCAlger Exactly!! Without the rich notification snapshot it’s useless with the major delay. FIX IT RING!!!!

  • jameskchiu James KC (@jameskchiu) reported

    @ring Can't believe how long it takes Ring to resolve the issue and the level vagueness they provided in responses. Users should get pro-rated refund for the service interruption.

  • mintbury Nick⚽🥅⚽ (@mintbury) reported

    @ring Cool how about fixing Rich notifications. That have been down for 3 weeks.

  • peterlonsdale Pete Lonsdale 🚲 🖖 💙 (@peterlonsdale) reported

    .@ring any update on Rich Notifications? they have been temporarily not working for over 10 days now :(

  • CustomersVoice Customer's Voice (@CustomersVoice) reported

    Just tried calling the @ring customer 'support' team again and was told I would have to wait 45 minutes. ANSWER THE PHONE or help me via a different channel!!

  • swattsbulb Wattsbulb (@swattsbulb) reported from Detroit, Michigan

    @ring and @DTE_Energy You two need to talk. Note how Michigan residents used Ring Neighbors to get/give power outage updates. @DTE_Energy app was not used even when it was recommended. Maybe DTE can feed its graphic metrics to Ring Neighbors app. #IJS

  • catmathwaffle R (@catmathwaffle) reported

    @ring any ETA or update on the rich notification issue?

  • MelikTerzian Melik (@MelikTerzian) reported

    It seems like I have to publicly shame @ring to get some form of help. I’ve returned an item on July 19th and they have not processed any refunds yet. Every time I call I get the same excuse that it’s been escalated. Warning to all: never purchase ring products.

  • MicheleSussman Michele Sussman 🌸◕‿◕🌸 (@MicheleSussman) reported

    Rich Notifications have been down for almost two weeks with no update from @ring when they will be restored. Not the customer service we are paying for.

  • MicheleSussman Michele Sussman 🌸◕‿◕🌸 (@MicheleSussman) reported

    Rich Notifications have been down for almost 2 weeks with no update from @ring when they will be restored. Not the customer service we are paying for.

  • RaymondGolden The Real Raymond G (@RaymondGolden) reported

    @ring I have the new ring hardwired and have the same Rich note issue. The device is useless without it, as I get many alerts per hour. I am disappointed. I'm a new customer who has never used ring without rich note...until now.

  • stocksinv1 Stocksinv1 (@stocksinv1) reported

    Best alternative to @ring ? Clearly they don’t care about their poor service

  • mike_thomas_85 Michael Thomas (@mike_thomas_85) reported

    @ring @CcSurvivor76 Ring, your copy and paste statement responses are not going down well with anyone! People can accepted a dip in service every now and then but this has been going on for too long with no detailed update on problem or fix time!

  • ryan4258 Ryan Jay (@ryan4258) reported

    @ring It's been 10 days, is there anything new to update or is there nothing new in the past 240 hours? Is this a priority to fix or are Rich Notifications permanently disabled? I need to know if I should go buy a different brand for door surveillance as rich notifications are key.

  • catmathwaffle R (@catmathwaffle) reported

    @ring This is impacting all battery powered ring devices. I am in the US and have had no rich notification since last update. Do you have an ETA on the fix?

  • kenyableevit president elect Kenya B. Lee, PhD., Astronaut (@kenyableevit) reported

    @ring can we get a refund of this month since it’s still down?

  • MelikTerzian Melik (@MelikTerzian) reported

    @ring I have DM’ed you guys already and you’ve provided no additional assistance other than to call in and have the issue escalated.

  • jerryblount Jerry Blount (@jerryblount) reported

    @ring I've experienced a complete failure of at least 2 AMZN leadership principles. I'm happy to help you unfail and resolve my issue. DM me, if you truely believe in the principle, don't bother if it's just talk. #CustomerObsessionFail #InsistontheHighestStandardsFail

  • StayWildNFree Sama (@StayWildNFree) reported

    @ring Please fix this! It’s been at least 12 days and still no fix?!

  • pk_1845 Penny (@pk_1845) reported

    @ring It is absurd that rich notifications have been down for this long. Both battery and wired devices. My subscription renews soon and I’ll find another if this is not resolved. Lil ole me might not matter much to you but I suspect I won’t be the only one not renewing.

  • MicheleSussman Michele Sussman 🌸◕‿◕🌸 (@MicheleSussman) reported

    Rich Notifications have been down for almost two weeks with no update from @ring when they will be restored. Not the customer service we are paying for.

  • attackofdatweet itsmemda (@attackofdatweet) reported

    @ring Any update on rich notifications? Still not working on RVD 3 plus