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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (21%)
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Sign in (18%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Online Features | |
| Meriden |
Website Down | |
 Bully |
Errors | |
| Bully |
Device Failure | |
 Stoke-on-Trent |
Device Failure | |
| Olean |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Larry Gineker
(@LarryGineker1) reported
@ring Down again ....
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_TheYashi_
(@YASH5150) reported
So it's been a couple of days bow @ring since the outage and nothing here has been resolved. Devices still offline, no matter how many times I reboot. Time to dump this chime.
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Paul Mitchell
(@winapapaul) reported
@ring I've fixed it myself. For anyone else experiencing this, my issue was I had to restart the WiFi extenders my cameras were linked to. Clearly ring couldn't be bothered with troubleshooting my issue.
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Sarah Gilmour
(@happyg82) reported
@ring Hi I am having problems viewing videos from a few days ago. Can you please help
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Me
(@gavbedford) reported
@ring I cleaned it today and still the same issue can you advise?
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Peter Wilkin
(@_Weety_) reported
@ring are there issues again today? App inaccessible Devices being reported offline Website not accessible
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jeff gleed
(@jgleed11) reported
@ring your a bunch of arses I want my money back n all my devices. People don’t by back up is **** website is **** had no cameras for a week Totally pissed off
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Damien
(@redsash1993) reported
@ring trying to redeem free faceplate but your system is trying to charge me for freight. Also need a 1/4 inch drill bit (metric in Australia). Spoke with on of your people - he could not help. You have shut down email support - please help!
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constantlearner
(@constantlearne1) reported
@ring Ring doesn’t want continued business. There is no live chat. The plan says I have one day before protection ends and the instructions to sign up for the top level protection plan is the road to nowhere. There is no MY PLANS button to check. Improve your online help!!
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James Lyons
(@HamezLyons) reported
from
Firhouse, Leinster
@ring @alishaw_ @alexfalcpops Are you having another outage? My bell/camera haven’t worked in 2 hours
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Greg DeMichillie
(@gregde) reported
from
Cottage Lake, Washington
WTF @ring? Could you make it harder to unsub from email: 1) click link in mail; 2) log in to site; 3) back to email for OTP code; 4) find “manage preferences” link; 5) click “unsubscribe”; 6) retype email address to confirm (case sensitive too, even tho email addresses aren’t)
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momma hess
(@momma_hess) reported
I f@&@ring hate bad dreams
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Jackeddaniels13
(@jackeddaniels13) reported
@ring terrible costumer service. Their product does not work correctly and after years of contacting them about it they have done nothing. They can’t even get back to me when I have a scheduled email appointment with them!
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Emily Ul
(@emilyul) reported
@ring hello! My stick up cam is charged but hasn’t been “online” since 11/24. I know there has been an outage. Any updates? Thx!
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Powell
(@Skysmom76) reported
@ring can you please have someone contact me. Got the 2 new cameras you sent and they are not working either! This is absolutely depressing!
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Metal John Solid
(@Metal_JohnSolid) reported
@JtheRockHobbyt @CenturyLink @ring And I’m sorry but is it wrong for us to ask them to knock on the door we’re not asking them to come in the house we’re asking to know someone is in our yard. To maybe I don’t know make sure the problem is fixed before they leave.
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Lisa M
(@higgs_623) reported
@ring @cire_65 Where is the status of the outage, it has been days
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Brandon
(@iamphatboy86) reported
@ring What a joke! I sent a DM and they literally told me the same thing I knew and still haven't refunded my account for UNAUTHORIZED charges. Furthermore, instead of resolving anything they only requested a DM to avoid bad publicity instead of providing legitimate customer service!
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Stephan
(@Stephan72676622) reported
@ring i keep troubles with my ring doorbel. 90% of the time when i press the doorbeel i see the blue led circle but there is nothing happens. Do you have a fix otherwise i bring the doorbell back to the shop.
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Paula Blay
(@polb74) reported
@ring ring doorbell not working again. Chime doesn’t sound and no notifications. Happens several times a week. I’ve missed deliveries because of it. Not fit for purpose.
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Ashley Harshak
(@aharshak) reported
@ring spent 1 hr on security cam and over 1 hr on phone. No help. Need to go. Told need to ring again and wait in line. #poorcustomerservice #RINGBELL #ring and spent way too much for nothing
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Craig Adams
(@A51UK) reported
@ring @amazon @awscloud I really like Ring doorbell but it still need some work with problem of big delay and miss notification. it have been getting worst in the last two weeks. #RINGBELL #ring #Amazon
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Alonso Moreno
(@morenot3131) reported
@ring Is the service still partially down? Alexa is not performing sensor based routines
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Matthew Chambers
(@chamberslmugolf) reported
@ring just on hold for 45 min and you hung up on me. Thanks for your help.
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Ricardo Tomasi
(@ricardobeat) reported
The AWS outage was really useful. Am returning my @ring doorbell today. I wasn’t aware that:
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Maru
(@Maru39299683) reported
@ring @alexa99 Can you please fix the issue first?
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🔑🦚 Roselynn Locks 🦚🔑
(@RoselynnLocks) reported
@_Weety_ @ring Mine is still not working correctly. I was going to set it back up and the app and the camera’s WiFi won’t work for me to re-connect it.
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Nicole Bonner
(@Ms_Bonner_PE) reported
@ring is anyone else having trouble with getting protect plus to link to their device? I had to uninstall my ring and reinstall it to the app. Now it won’t link my current plan.
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Nicky Ramone
(@NickyRamone) reported
@ring I've just been moved to tears by the radio ad about Matt whose house was bugled and his children turned upside down in their rooms and I want to contact him to send him money from a crowd funder I have started. Please help. Thank you
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Paul Mitchell
(@winapapaul) reported
@ring For 3 days! I know about the AWS outage which is fixed. What is this one and why doesn't it show on the link to just sent? Not good enough.