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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (25%)
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Online Features (22%)
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App Crashing (18%)
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Errors (14%)
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Website Down (12%)
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Sign in (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
 Willimantic |
Device Failure | |
| Huntley |
Errors | |
| Grimsby |
Device Failure | |
| New York City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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paul
(@salster27) reported
@travelonehappy @ring Power outage worldwide fail
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Liam Calland
(@yorkshireguy) reported
@RossOWildman @ring Thing is it is a very good product. I suspect this issue is related to Amazon Web Services being down which a lot of tech companies use for Cloud based stuff.
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Bob
(@thattherejimbob) reported
@MrsCAdams66 @ring Right now all 5 cameras are offline and I can't get into anything on the app. Something is goofed up with Ring Servers right now!
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Jason Pierce
(@vipermonkey114) reported
@Nicole_Walker83 @ring There’s an outage
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Nicole Pocock
(@Nicole_Walker83) reported
@ring I’m having major issues with my ring doorbell and chime. Support phone isn’t working and can’t resolve the issue online. Can anyone help?
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moe
(@xtacey14) reported
@ring I’m having trouble connecting to ring video doorbell. It’s not connecting to phone app. When I click on live view it’s says streaming error. When doorbell rings, I can’t see anything on my phone. I have tried with other devices but no joy. Can you please advise
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Jeremy RAVOUNA
(@jravouna) reported
@JoddskiS @ring Same here... all my system is becoming crazy... waiting for this issue to be resolved.
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jackfesperman
(@jackfesperman) reported
Is there a problem @ring today? Can't access my cameras, can't see my dashboard on the Ring website.
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Paul
(@Rossmeister) reported
@ring still down? This has been all day. When's it going to be fixed?
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RG
(@randysg) reported
@schmassidy @ring Yes, I’m having the same problem. #canada
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Richard Nixon
(@NixonRumpusRoom) reported
@ring What the Christ is going on in your shop? All the video doorbells on my block are down. Fix this.
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Scott Clennell
(@scottclennell) reported
@ring @Anju__B So - what are we tracking on the status page exactly? It hasn't had a single update since the incident was first put on, 4 hours ago. I understand outages happen but lack of updates for such a major outage is really pretty poor.
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Shapeshifter
(@RoxFarsi) reported
@adri2524 @ring @artayu86 Ring phone contacts NOT working neither is chst
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ᵤₙₛₜₐbₗₑ cᵣₑₐₜᵢₒₙ
(@Unstable_player) reported
@ring why does my ring dashboard, and camera take so long to start up? its gotten to the point where I'm about to just go with a different camera company because it take so damn long just to get a connection error even though my ring doorbell is right next to my wifi
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⚜♥ ૐ Miss V ૐ ♥⚜
(@__MissV__) reported
@ring why is your app not working 😕 haven't been able to see anything all day
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Mel Felton
(@jeepturners) reported
@jasonkyle @ring If you go to their website scroll to the very bottom and click on the outage link. Otherwise, they have nothing. Worst support ever.
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Jody
(@JoddskiS) reported
@ShanzB2 @ring System wide mess I think. It would be nice if at a minimum Ring would admit there is a problem rather than telling me how important I am
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Dan Saltmer
(@dansaltmer) reported
@ring @ring_uk still down? what on earth are you doing as a security service with 4 hours of down time.
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𝕊𝔸ℝ𝔸ℍ🦄
(@BeesBabe1975) reported
@iamryanodonnell @ring The whole system is down apparently and has been for hours. Brilliant for a home security service!!
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The Cats Whiskers
(@chris_hedge1984) reported
@dantheinsman @ring Major outage apparently. Been down all afternoon in UK.
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Chris McKean
(@crizmo) reported
Now 4 hours of complete down time by @ring
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spencer
(@rusty_spenna) reported
@iamryanodonnell @ring Been down for hours
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Al Taggart
(@al_tag89) reported
@ring @tonyblackburn Any idea what the issue actually is?
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purplepanda
(@purplep89739137) reported
@ring I’ve only been a ring costumer for 48 hours and there is an outage! Very disappointing not even an alert or post to let us know what’s going I tried calling costumer service and there # is disconnected. When will services be back up?
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Debs
(@Debs88714850) reported
@xtacey14 @ring Sounds like the whole system is down. We're in Louisiana.
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Kurt Waggoner
(@Kurt_wagg) reported
@ring, “always home”, you mean, “always down”.
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2Legit2Quit
(@Tay14Amor) reported
@ring the app is down again you need to sort it out
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pile of shit.
(@kcdrummergirl) reported
@ring is on some bull **** for real so much for “security”
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Farhan Mehmood
(@farhan__mehmood) reported
@domboria @ring Looks like its down for everyone
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Alan
(@advancedflea) reported
Hi @ring @ring_uk I appreciate you are probably dealing with about a million tweets at the moment but do you have an ETA for a fix?