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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (27%)
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Online Features (23%)
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Errors (16%)
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App Crashing (15%)
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Website Down (10%)
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Sign in (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Online Features | ||
| Online Features | ||
| Errors | ||
| Errors | ||
| Device Failure |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Michael adrift
(@Michael46420881) reported
@WeAreBlueCrew @ring Tell him to call MTG or BoBo and get ******** off my property. 🖕🤬🖕🤬
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Cecil Hoodspith
(@SeemorSnoutch) reported
@WeAreBlueCrew @ring ... or ... I might treat him like he treated the two guys who tried to help him up while he was lying in the street crying for his mommy
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I smoked Elon Musks ____
(@CarlJShoemaker1) reported
@WeAreBlueCrew @ring Get off my Property Punk Go up the rod West one block, turn left and walk down the house with the flag pole goooood luck
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JusticeRGV
(@JusticeRgv) reported
@ring The problem with ring is that it has become a surveillance tool for local law enforcement… accessible even without a warrant… despite warrants usually being rubber stamped.
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Darrell
(@Darrell_75) reported
@DanAvFc92 @ring Same issue, v annoying!!
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Ryan
(@RyanG37xs) reported
@ring i own 5 ring devices, one of which is doorbell pro. It went offline and does not power on(no lights or noises). I tested the voltage at the back and it’s 16v. Please advise.
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Shouvik Sarkar
(@SarkarShouvik02) reported
@ring based in Europe, I am not able to add the 10% discount (subscribed to ring) at check out. I see this is a common issue, how do I apply it on the eligible products.
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Cloud Connect
(@CloudMigrate) reported
Dear @ring please please please stop playing your doorbell chime on your TV adverts. Every f*cking dog goes mad, barks and barks because they think someone is at the door. Not only is this poor market testing of an advert, but will likely make me change my doorbell.
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Laurie Kimsey
(@LaurieKimsey69) reported
@SANJOSEMAlLMAN @ring I don't have a ring doorbell and the regular doorbell doesn't work. Problem solved!
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Cindi
(@CindiDaRose) reported
Ok, @ring. You know that your customers are upset because you put the doorbell sound in your commercials, causing dogs to go crazy. So, you decide to make a new commercial during #TheWalkingDead and you use the doorbell sound twice! **** YOU! #ringdoorbell
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Debbie Sarkar
(@SarkarDebbie1) reported
from
Mumbai Suburban, State of Mahārāshtra
@ring worst app ever to take loan... On a withdrawal of 4400 they charged me 600rs extra as interest and as if that was not enough they are adding 10rs everyday n I'm only delayed by three days... No one should even download this app or loan from it.
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10^24
(@yodelYoda771) reported
@ring congratulations. I did nothing wrong. You endangered me by not accepting my post about a car in front of my house for more than 20 minutes at 3:30 AM . I guess ring is involved with the criminal activity ? @elonmusk at least Twitter won't block me . @ring is full of **** !
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Darren (Parody)
(@Darren_FBR) reported
@Lynette55 @ring I came here to see if anyone else is suffering the same issue with the annoying @ring advert winding up my dogs. I’m not alone 🤬
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MDMD
(@MDabides311) reported
@WeAreBlueCrew @ring Tell him to get ******** off my property because I feel threatened for my life. If you get my drift.
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(P) Banoffee Pied #3 🍌🥧
(@Sam_Mason_Photo) reported
@ring I need to change my bank card but the system won’t let me. Help
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Pauline McMillan
(@Pauline37696812) reported
from
Huron, Ohio
@WeAreBlueCrew @ring No room at the inn & you can **** yourself you sniveling sack of ****, you murdering SOB *****
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Laurie Kimsey
(@LaurieKimsey69) reported
@SANJOSEMAlLMAN @ring I don't have a ring doorbell and the regular doorbell doesn't work. Problem solved!
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Nydia Ocasio
(@Nydiao) reported
@ring I don't understand how you won't replace the sticker tape for my sensor that fell down and won't stick back on. You expect me to spend $10 for an item that you have available not great customer service. 😡
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Astria (no checkmark arc)
(@Seven_AA7) reported
@ring I bought a plan but the system isn’t letting me attach it to my doorbell. It just keeps saying there was an error and to try again. I’ve been trying it since yesterday! Help!
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George Rodriguez
(@itsGeorgeR) reported
When trying to replay @ring videos on my @GooglePixel_US 7 Pro the phone freezes and then restarts itself after a few minutes. Anybody else experience this issue? It's random ad it doesn't happen all the time.
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Delaney
(@DelaneyMMM) reported
@ring your new commercials are utterly terrible. I’m sure no one enjoys their dogs barking all day because you use a doorbell as your main ad. Reconsider - kindly. Xx
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Sean Blinn 🇺🇦
(@The_Museum_Guy) reported
@ring I'm locked out of my account ("something went wrong" error messages aren't helpful) and your help site is useless. I can change my password just fine but can't log in. Your phone help menu is unnavigable. Screaming into the void in hopes that a live person checks this acct.
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xach
(@lizcoan4986l) reported
@merchant_bonnie @WeAreBlueCrew @ring Please if you could help my friends little puppy he needs surgery, its so sad i swear i have to get them help, the gofundme is in my bio thank you so much 😔 29715
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Ham and SQL
(@hamandsql) reported
@RyanG37xs @ring The doorbell likes to see 24-48v AC I thought... I think I saw that somewhere.... Check for shorts to ground, carefully, multimeter it. If not sure how, get an electrician's help, or an amateur radio operator.
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🐝LouBe🐝
(@LouLaBella1968) reported
@ring must you play the doorbell sound in the adverts? Nice chilled Saturday and every time it comes on my pets are disturbed. Its as bad as fireworks.
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Josh
(@cubbiezfan80) reported
@ring your doorbell sucks. Constantly disconnects from Wi-Fi, and only fix is to take the battery out and put it back in. Happens all the time. Customer service is impossible to reach as well
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Becky Jones
(@BeckyJ__) reported
@figarolloyd @ring Agreed with this! It’s a complete nightmare and sets the dog off every time!
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Squirrel Girl 2.0🐿 (Parody)
(@ArkinDawn) reported
@WeAreBlueCrew @ring Toss his *** off my property. Don't need that **** in my life.
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Ham and SQL
(@hamandsql) reported
@RyanG37xs @ring My bad then. I couldn't remember off hand. If you're at 16v, I would wonder if when the camera activates, if there's a drop in voltage (resistive/reactive load). Voltage is a measure of how much "force" a current is delivered with.
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K. Razy
(@dopey_cchtm) reported
@JusticeRgv @ring You don’t want to help catch the bad guy?