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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (19%)
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App Crashing (15%)
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Errors (10%)
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Website Down (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Device Failure | |
| Crystal Lake |
Online Features | |
| Prescott Valley |
Online Features | |
| New York City |
Online Features | |
| Arlington |
App Crashing | |
| Arlington |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Hinton
(@stephenehinton) reported
Unfortunate that the @ring team are taking orders, accepting payments and not informing the consumers that the product on back order. You had no problem taking the money, now you are having a problem meeting your promise. But yet and still @BestBuy got the product on the shelves.
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Grant
(@StansVideos) reported
@PCROW22 @ring ******* nightmare round but us the last 6 months mate.
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paul gill
(@gillboy69) reported
@ring is there a problem with notifications for the iPhone 12 as my phone does not notify me of detection but my partners iPhone se has no problem or what do I need to do to get the notifications I have deleted and reinstalled the app but still no notifications
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🏳️⚧️🍂Mrs🌰Allnut🦃🏳️🌈
(@mrsallnut) reported
Came home to find someone, poss the waste hauler redistributed trash from my toter, into the green waste & recycling bins BUT since it was neither green waste nor recycling, the green waste truck wouldn't pick it up. Who DOES that? 🤔 And why didn't my @ring camera pick it up? 🤬
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Victoriaprochoiceallday
(@CAl1brar1anmom) reported
@spagritty @haleyjrichey No ****, im shocked SHOCKED that @ring let this footage come to light and didnt "glitch wink wink"
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Rory Goodbody
(@rorygoodbody) reported
@ring, I have been trying to resolve a problem with your customer support that requires a callback. Three times I've waited for the call, three times you haven't called. Each time I call back it's as though they have no record of prior calls. It's getting a bit old now!
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Doctor Honoris Causa
(@tompsee) reported
See so many tweets here calling out poor customer service (well deserved I am sure), but I wanted to give a huge thanks to a CS rep at @ring for her great help. Zen stayed with me for over an hour, working every possible solution to address my issues. It’s important to say thanks
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D Brown
(@DBrown83058431) reported
@ring I need a claim form @OnondagaSheriff I need a police report the front window broken into Baldwinsville ny 13027 I had a stroke
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KayJay 🏳️🌈 (she/her)
(@ScarletRedRuby) reported
@ring Thanks but I actually have already contacted Ring a few times to try to figure out how to fix the issue. The techs have been able to help me make my Chime work, but then it just stops working again after a while.
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Rory Goodbody
(@rorygoodbody) reported
@ring Thanks - somebody contacted me by email and the problem is resolved now. It seems strange that your customer care team had such trouble calling Ireland. I had no missed calls. Maybe something to look into?
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Lyssa
(@lyssaa) reported
just moving into a house trying to connect to the @ring is confusing....help?
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🇦🇺Lee 🇺🇲 - IT WASN'T A SWING
(@LJSearles) reported
Hey @Ring Instead of sending me an email everyday telling me my order hasn't shipped yet, how about just sending me ONE email when it does. ****.
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Kimmie Turner
(@Kimmiegrl8t) reported
@YNB @ring I wouldn't. Too many people get hacked on that system. I have Nest and never had a problem
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Silviu Tanase
(@stanase1) reported
@ring worst Black Friday purchase ever , all I got for my money is a daily email “We’re still working on your Ring order.” #fail Tomorrow I’ll cancel the damn order and buy something else.
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Gary Tappin
(@gaztap10) reported
@ring my item hasn’t been dispatched yet? Can someone help?
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Jessica N. Jones, Ph.D.
(@DrJessicaNJones) reported
@ring if I have a door floodlight. Charged the battery to 100%. Not a week later and the light is offline. I have a Lorraine devices that go for weeks to months without the battery dying. Is the solar flood light battery different from those for other devices?
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C M N Westbrook
(@cmnwestbrook) reported
@ring Lately my front door camera thinks a lot of non human things are a person at my door, occasionally waking me up from a deep sleep.. can I send videos to your QA department to help improve person detection?
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Praveer Kumar
(@praveerbol) reported
@ring Pathetic customer service. Chat agent Kurt is rude, misbehaving and arrogant. No help with the lost order. Returning package to switch over to other vendor for my new house. Bye bye Ring.
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Eric Recovery
(@eric_recovery) reported
@OpenDuskToDawn @ring Inbox me directly let’s fix it
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Grant
(@StansVideos) reported
@PCROW22 @ring Yeah kind of. Six weeks holidays and all the kids were a nightmare. Baseball?!?!?!?!!?
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Kayce Georgi
(@kayce369) reported
Apparently after telling me I'd get a replacement, @GetKuna has decided to go back on their promise because of issues on their own end and now I have to pay full price for a replacement. Should have just gone with @ring A bad month for customer service over here
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Deezy M
(@King_Deezy25) reported
@ring how comes all the Christmas chimes aren't working this year? I've seen loads of threads of people with the same problem. All the other chimes work apart from the Christmas ones! 😞
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Prashant Pandey
(@ppandey31) reported
@ring 3 days, and I can't install my security system even right now. Any help is appreciated folks. I'm not sure what to do next or/and how to proceed.
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Shane
(@BillyBobbJoeBob) reported
@ring I can't login anymore. It's asking for an auth code its supposed to text me but I never receive it. And this is the only device I've ever logged onto it from so I can't use an alternate device option
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AndyH
(@andyhunn67) reported
@ring can you help… I’ve disabled my stick up cam and video doorbell from the Amazon Alexa app, but why do I still get a ringing noise from my echos every time there is motion!! Thanks
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Koffi OLOMIDE’s MICKO
(@KMichellesWig) reported
Lately these @ring cameras and door bells devices have been saving Black Women's lives! Wtf is going on?! Thank goodness there's a lot more evidence of these wicked Men
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Jessica N. Jones, Ph.D.
(@DrJessicaNJones) reported
@ring if I have a door floodlight. Charged the battery to 100%. Not a week later and the light is offline. I have a lot of other devices that go for weeks to months without the battery dying. Is the solar flood light battery different from those for other devices?
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Jim Wright
(@RealJimWright) reported
@ring is Ring servers down? Can't access my cameras. I can still see my Swann & Kamtron, but not Ring.
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Fuck_The_Other_Guy
(@OpenDuskToDawn) reported
@ring In re logging in on the app it says error has occurred please try again repeatedly
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Dave Slack
(@DaveSlack73) reported
@ring do you have an email address that answers questions on why my doorbell hardly ever works? I've tried the help address but never had a reply.