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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (23%)
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Sign in (18%)
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App Crashing (17%)
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Website Down (10%)
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Errors (3%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Akron |
Website Down | |
| Lake Forest |
Device Failure | |
 London |
Website Down | |
 Fort McMurray |
Device Failure | |
| Louisville |
Device Failure | |
| Reno |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Shannon✌️
(@Shannonxw) reported
@ring Hi it’s still not working
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Pete Heslop
(@Pwheslop) reported
When you can’t disable your @ring alarm while it’s alarming full blast because AWS is down. The future is terrible.
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Beth Tonner
(@beth_tonnerxo) reported
Anyone else’s #RingDoorbell and @ring app down?
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Djacid_
(@djacid25) reported
@ring well rings slogan is " with ring . Your always home " yeah that's if the service isn't offline for hours . I had someone call at 9 at night and without the security of ring it was a little un nerving. Hope the issue gets resolved ASAP.
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Ven Shaw
(@Ven_Shaw) reported
Hi @ring I appreciate that the app is down however because I couldn’t get into it, I triggered my own alarm and couldn’t turn off the siren without resetting the base station! That was fun for gone 9pm. Your helpline is also cutting calls off…
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ALEX
(@alexblake757) reported
@ring Thought it was internet- rebooted.. nope Thought it was app- uninstalled & reinstalled… well, now I can’t access anything because it is just error after error! Why did you not notify your customers that ring is not operating? A security device that offers no protection.. nice
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Daniel Rodger
(@DanielRodger) reported
@ring what is going on!!! All services not working!
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RittenhouseisaMurderer
(@JaeinOregon) reported
@SeasidePoppy @ring In my case it has been less than two weeks since the last outage.
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Substantion _THEE_Igra
(@SubstantionIgra) reported
@ring Not when Amazon AWS is down, as it is today.
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Jeff DeVonde 🇺🇸
(@Jeff_DeVonde) reported
@ring what’s the access status? Are you still down?
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Kay mcerlane
(@KTmac12) reported
@GrandiPapi_ @ring Omg just spent hour trying to sign in.....thought I'd done something wrong, hope it gets sorted
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Steve Hudson #FBPE 🍀⛳🇮🇪💚
(@Hovisbap) reported
@renogolfer @ring It's an amazon server issue
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Thaslim Shibley
(@ThaslimShibley) reported
@ring Why customer effected locally it should work, it mean Ring as the control to monitor as well, if recording cloud issue , we should be able monitor locally connected internet .
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Todd Fedora
(@todddlh) reported
The downside of @amazon being down is that @alexa99 doesn’t work, can’t follow light routines, and @ring is buggered up as well. So much for a “smart” home
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Carmen Carpino
(@Carmino8) reported
@ring Is it still down??
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☘️Jordan Allen Bailey☘️
(@JBaileyTweets83) reported
from
Parkersburg, West Virginia
@ring poor customer service not notifying everyone that the app is going haywire! #RingDoorbell
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Adrian Martinez
(@DrBustANut) reported
@jhoustonphoto1 @ring I'd honestly just take it back and look into something else that isn't hosted by a third-party so you can have real security. Made the same mistake buying this garbage a year ago and have had nothing but time wasting issues left and right.
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Damon Francis
(@DamonFrancisUK) reported
@beth_tonnerxo @ring Yep - Amazon have had an outage. Ring runs on Amazon server infrastructure. Been down for quite a while.
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Along Came Johnny
(@JohnandMcBride) reported
@ring Still down ?
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John Flaherty
(@jpflah1971) reported
@ring Ring has been down for almost 6 hours. When will the issue be corrected?
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Mark Henry
(@MarkGriggs1) reported
@GrandiPapi_ @ring Perhaps it’s due to the Amazon server issues?
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AAAfx
(@aaafxonline) reported
@GrandiPapi_ @ring I live in Mexico and have the same f**** problem. It fell around 9am
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holiday szn 🦃🎄🎅🎁
(@Richie_Brienza) reported
@pink_dottie @ring …and still down
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matt
(@mattmaso) reported
@ring This is such a joke! 6 hours (!!) outage and still no fix! Everthing we get is the same tweet over and over from @ring. My whole house is equiped with Ring alarm and cams, but after this I think I will cancel my protect plan and change to another brand!
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ErraticConqueror
(@ErraticConquer1) reported
@jrosekonungrinn @ring @Kesh206 It's giving "your internet isn't strong enough". When Twitter exists and we all knew it was a bigger problem
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susie
(@susienorfolksww) reported
@lisamp1986 @ring Their server is down
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jdtyler99
(@jdtyler99) reported
@ring I agree that you should let us know when there’s an outage like this. This the second in less than a month for me. I spent hours resetting and troubleshooting only to find your Twitter feed. Thanks for nothing! @Ring
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J. Rose Konungrinn 🎃
(@jrosekonungrinn) reported
@ring @Kesh206 Where the F are the direct to customer emails about this @Ring? Literally NO ONE knows WTF is happening unless they check your Twitter, does that sound appropriate for a security company with paying subscribers to you??
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Mister Fareezy©™
(@Fareezy1986) reported
@BethVerensky @ring I've only got the doorbell buy I can't check anything I can't believe it's still not working
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J. Rose Konungrinn 🎃
(@jrosekonungrinn) reported
@ring @Kesh206 WTF @Ring? Do you just have a bot replying to this? That automated answer to everything is not applicable and completely inappropriate, especially given the seriousness of an all day security outage.