Robinhood Outage Map
The map below depicts the most recent cities worldwide where Robinhood users have reported problems and outages. If you are having an issue with Robinhood, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Robinhood users affected:
Robinhood is a free-trading app that lets investors trade stocks, options, exchange-traded funds and cryptocurrency without paying commissions or fees.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Spring Lake, NJ | 1 |
| Bentonville, AR | 1 |
| San Francisco, CA | 1 |
| Centereach, NY | 1 |
| Fort Collins, CO | 1 |
| Denver, CO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Robinhood Issues Reports
Latest outage, problems and issue reports in social media:
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roy willis
(@rockysports1) reported
@RobinhoodApp it keeps saying account can not trade that instrument on most things I’m trying to buy, any idea why or is it just another @RobinhoodApp glitch ?
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Bryce
(@Flexxatronn) reported
@RobinhoodApp @smedleyus Can you guys just provide a decent service? I've been locked out of trading all day for no reason, and I can't get through to ANY of your support staff.
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Israel Bacon
(@israelbacon) reported
@RobinhoodApp is there a way to get help with problems with your awful app? I’ve emailed, used your terrible help center and I just want my money out of your service
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Francine Colas, PhD(c), MSN, ARNP, FNP-BC 👩🏾⚕️
(@soon2bephd2021) reported
@Cashrell87Ty @RobinhoodApp @smedleyus Damn...
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max
(@max123246) reported
@RobinhoodApp Stop selling quality companies like apple to buy **** stock to chase and speculate on **** stock like Ford, airlines and other cheap stocks that have no fundamentals. You will lose money on those stocks but not quality. Stick to quality and stop selling quality
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Francine Colas, PhD(c), MSN, ARNP, FNP-BC 👩🏾⚕️
(@soon2bephd2021) reported
@Cashrell87Ty @RobinhoodApp @smedleyus How’d you manage to get them to do that? I’ve yet to get a response from customer support in 2+ months. Teach me your ways...
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Chris
(@ninja_ctran) reported
@RobinhoodApp so my account has been hacked and I can see whom ever did it liquidating my holdings and spending my money. I've emailed support but still nothing. Help PLEASE!
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juzo
(@Ayyjuzo) reported
@RobinhoodApp @AskRobinhood I have been waiting to get my account activated for 2 weeks and I got a email saying I had a name discrepancy and I explained it and I still haven’t heard anything back please help
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hades556
(@hades5561) reported
@RobinhoodApp why is it I can’t withdraw from the app and get disabled notifications when I try even after my account states I can withdraw all of my amount? Why does your customer support suck? Why does your phone number not work? I’ve been trying to resolve this for months
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Bradtheappguy
(@bradtheappguy) reported
Hey @vladtenev I've been waiting 2 weeks for the @RobinhoodApp @AskRobinhood support team to get back in touch with me over a simple issue. I have not gotten a single reply since opening my issue. Is there someone I can reach out to who can help?
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CBKinvestment
(@CbKinvestment) reported
@cooltaj @Fidelity @RobinhoodApp Terrible UI and way fewer push notifications.
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JinjooCy
(@jinjoocy) reported
@AskRobinhood @RobinhoodApp I’ve sent multiple emails regarding this issue and a month later I’m still unable to login to the app. Like I’ve said before I got a new phone and am unable to login to the app. I already sent proof of account ownership. This is getting out of hand.
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Jemal Earle
(@jemal_earle) reported
@RobinhoodApp @EudyZac @GALEXXXY I’m thinking of leaving Robinhood because of the customer service issues and response time. Hopefully they can fix it
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Jay Glassco
(@GlasscoJay) reported
@trvlrlife01 @yomaylin_feliz @RobinhoodApp Two months for me, they haven't done crap, a months of cases and twitter messages, emails nothing in reply. So far I filed a complaint against them through BBB, and the SEC.
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Ajay Jain
(@jainajy) reported
@AskRobinhood @RobinhoodApp been trying to reach support to update phone number for 2fa for past few weeks. How hard is it to update and respond ?