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Robinhood

Robinhood Outage Map

The map below depicts the most recent cities worldwide where Robinhood users have reported problems and outages. If you are having an issue with Robinhood, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Robinhood users affected:

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Robinhood is a free-trading app that lets investors trade stocks, options, exchange-traded funds and cryptocurrency without paying commissions or fees.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
City of North Lauderdale, FL 1
New Orleans, LA 1
Sloan, NY 1
Noida, UP 1
Norfolk, VA 1
Hazel Green, AL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Robinhood Issues Reports

Latest outage, problems and issue reports in social media:

  • daswani87
    Anand Daswani (@daswani87) reported

    @RobinhoodApp @vladtenev Feature request for Robinhood: when buying additional shares of a stock I already own, please show a live preview of what my new average cost will be before I hit submit. Ideally, this would work whether I enter the order by dollar amount or by share quantity. Even better, let users input a target average price and have Robinhood calculate exactly how much capital or how many shares would be needed to reach that new average. This would make position management much easier and help investors make more informed decisions.

  • ai_crumbs
    ai crumbs (@ai_crumbs) reported

    @vladtenev literally moved all my small account challenge money to @webull today cause customer service rep @RobinhoodApp said it would be 6 months for $25k pdt rule to be lifted whereas webull lifted it on day one. maybe move my other account too out of principle.

  • Rob_Case3
    Rob Case (@Rob_Case3) reported

    @RobinhoodApp Only need 30 seconds to toggle STRC and SATA maintenance ratios to 25%.

  • _tonyishere
    Tony (@_tonyishere) reported

    @yewify @RobinhoodApp in the last 2-3 years any service connected to money got very restrictive. total control, countless verifications, forms to fill just to use what's yours.

  • GumberSanchay
    Sanchay (@GumberSanchay) reported

    @RobinhoodApp MCP server

  • purple_degen
    Purple (@purple_degen) reported

    @RobinhoodApp 529 and hsa accounts And 401k **** the prediction market.

  • VexTxs
    Vex (@VexTxs) reported

    WARNING to @RobinhoodApp users to be aware of a phishing scam coming from a verified “noreply@robinhood” email warning of an attempted login. The site linked is not flagged as phishing and prompts to verify asset info then “secure” your crypto with a new seed phrase or app.

  • _omgnicklachey
    Nick Lachey (@_omgnicklachey) reported

    wonder if @Kalshi and @RobinhoodApp will adjust their prediction market components so it isn’t terrible for underdog bets and fees become a percentage. right now the cost is 2c of every dollar regardless of the odds. this means that for a 8c odds prediction you are basically getting into the position at 10c, an enormous fee percent. in a 2 cent situation you basically have double cost due to fees.

  • HighMileTeslaY
    High Mileage Tesla Model Y (@HighMileTeslaY) reported

    @OGG1993 @RobinhoodApp Just buy more when it is down.

  • CraigTPotter
    C• Potter (@CraigTPotter) reported

    Hey Robinhood! Don’t you think it’s about time you invested some of your profits into your Customer Service division? It’s bloody awful! It surpasses even the worst of the infamous Comcast customer service. It’s like another level of hell…🔥 @RobinhoodApp @vladtenev Robinhood is not BBB-accredited and carries a pattern-of-complaints alert. It has logged over 2,410 customer complaints in the past three years, many centered on unresponsive support, scripted replies, and failure to resolve technical issues. Trustpilot rates Robinhood 1.2 stars from more than 4,270 reviews, with users repeatedly citing unhelpful agents, automated emails, and difficulty reaching live support. Sitejabber gives it 1.1 stars from 282 reviews, echoing the same frustrations with slow or nonexistent help. On X and Reddit, users describe support as outsourced to overseas call centers using scripts. Agents often ignore details, misread tickets, and close cases without fixing the reported problem—exactly as you experienced with repeated escalations ignored. Common complaints mirror your case: persistent ID-verification loops on iOS that agents treat as routine security prompts rather than app or CloudKit bugs. Users report verifying successfully only for the banner to reappear, with support offering generic advice that fails to address the technical root. One X user described a six-hour wait for a noisy call-center rep who read a script, confirmed mismatched info, then hung up mid-sentence without escalation—leaving the ticket unresolved. Another reported months-old emails still unanswered despite repeated follow-ups. Longtime account holders frequently note that support fails to acknowledge verified status or account history, forcing restarts with new agents. This rotating system, as you described, resets progress and frustrates high-value users who expect better from a major trading platform. While banks and traditional brokers have clearer escalation paths and phone access, Robinhood’s model relies heavily on email/chat with limited tech-team involvement. Your experience aligns with a widespread pattern that has persisted for years across thousands of documented cases.

  • ambofqwan
    ambassador of qwan (@ambofqwan) reported

    @RobinhoodApp @RobinhoodApp as a (maybe) soon to be EX- @Fidelity customer; is there a way to test out or see how your option trading platform works before porting my account over?

  • 1769_alex
    AK (@1769_alex) reported

    @PenitentTrader @RobinhoodApp yeah no issue at all, check my other post i just tried it.

  • meghanekelly
    meghan (@meghanekelly) reported

    @RobinhoodApp please respond to my request for support for my account!! I currently cannot reach your customer service, and will need to pursue reporting to FINRA and CFPB as a result.

  • andythegod2017
    andysama (@andythegod2017) reported

    @upand_right @RobinhoodApp Same 0 shares Robinhood stupid

  • jerwazhere
    Wuhan WiseCat (@jerwazhere) reported

    @IHateUrContent @RobinhoodApp Gee **** man. Well, it isn’t that cool truth be told. You’d figure by now though common courtesy for a loyal customer. Sorry man

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