Robinhood Outage Map
The map below depicts the most recent cities worldwide where Robinhood users have reported problems and outages. If you are having an issue with Robinhood, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Robinhood users affected:
Robinhood is a free-trading app that lets investors trade stocks, options, exchange-traded funds and cryptocurrency without paying commissions or fees.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fremont, CA | 1 |
| West Lafayette, IN | 1 |
| Noida, UP | 2 |
| Lehi, UT | 1 |
| Greenville, SC | 1 |
| Ontario, CA | 1 |
| City of North Lauderdale, FL | 1 |
| New Orleans, LA | 1 |
| Sloan, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Robinhood Issues Reports
Latest outage, problems and issue reports in social media:
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Me-Shell (@Mnmwade07) reported@KiriObito162 @RobinhoodApp Mine did the same exact thing. Just another scam from Robinhood to get you to sign up for their stupid gold package. Hopefully everyone canceled!
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Golden Kappa (@GKappaCapital) reportedNever thought I would rant about my favorite app @RobinhoodApp. However, please take this as constructive feedback @vladtenev and team - the user experience in some of these more recent contents leaves a sour taste for many of the participants (customers). X is flooded with similar feedback. Sure some are just sour from not winning, however, 1. making folks wait for 10 mins to let them know they got nothing is a bad experience. 2. Shop not refreshing after contest starts and browser not having an easy to find refresh button both are bad experience. 3. Adding quirky scrolls or extra clicks or preconfigured payment req leaves room for foul play with information asymmetry. 4. Please plan for extra compute from AWS during these events - we can’t keep understanding the usage spikes due the scale we operate in. This will only keep rising (hopefully). Please think more deeply and ask the team to figure these out when designing such events. You folks are the kings of ux & ui. We have high expectations for you and Im a proud customer and investor $HOOD cc: @infoinvt
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El Politico (@ElPolitico701) reported@RepThomasMassie i put $10 on @RobinhoodApp for you to win tonight. Don’t let me down. #America1st
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Toreador Labs (@toreadorlabs) reported@RobinhoodApp The market opened while your platform's track record of outages during volatility makes that notification feel less like a public service and more like a warning
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Kirk Patrick Miller (@Chaos2Cured) reported@Ultrademic @RobinhoodApp I’m connecting Sofi with Phantom wallet. Robinhood did me *****. And I am retail. I am literally the demographic they pretend to protect. I have not heard of Webull. I’m tired of having to download Wallet, because One works one place, and then it doesn’t work in another place. Robinhood had a decent wallet, but F them. You hear that @RobinhoodApp? How dare you? If I were sending $200,000 a month to some weird place, I could see where you might have concern, but I did NOTHING wrong. Again… to anyone reading this, do not use Robinhood. No customer service person to speak with. I can’t send/receive. If this is “helping retail” than what is next, bending me over? GTFOH. •
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Kirk Patrick Miller (@Chaos2Cured) reported@RobinhoodApp made it right 🫶, but… 👇 What happened: -i was locked out of being able to send or receive. I have mixed feelings feelings on what went down. Background: I logged in to my wallet today and bought crypto (BTC) in RobinHood app so i could transfer it to my RobinHood wallet. I use the wallet only for business expenses. When I went to retrieve it, I couldn’t. I couldn’t send crypto either. I could buy and sell the crypto, and that is something, but not if you wish to keep the coin and move. It appears Robinhood was trying to protect me from sending crypto to a scammer. I was not sending to a scammer, but i *had* in the past sent $100 to a scammer. I am not perfect. Lost $100 and learned from the loss. The focus should be on the question: - is it is okay to be able to lock down a wallet for the user’s own protection? 1. If this were someone unaware of crypto scams (elderly), this policy protects escalating harm. It protects them legally. -are we so litigious, as a society, that this “safety”is required? -i understand that Robinhood is trying to do the right thing. I do not think any of this was nefarious. 2. What scared me was the inability to send/receive. What if all you had was crypto? How would you move it? Would you have to sell it? 3. We are entering a time of crypto. IMO, crypto should be treated equally to dollars. We need to hold humans accountable. Give the tools to learn, and let people be. I can spend my cash however I wish. Crypto is hashed. Crypto shows transactions. Crypto is the safer and more transparent way. We need to have open discussions on all of this. Crypto is the only thing that makes sense with Ai. This was a strange occurrence, and I appreciate someone reaching out to me here. Resolving this was honorable. I hold no ill will. I remain startled. •
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Hunter (@Bhunter_1) reported@RobinhoodApp I counted down the seconds
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mikeymop ⟠ (@mikeym0p) reported@RobinhoodApp someone opened a robinhood account in my name. However all of the support options for robinhood are behind a login. I submitted a fraudulent account request and the email form to freeze my account doesn't work. How can I contact Robinhood support to get this fixed?
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Anthony Michael Genovese (@seekingraels) reportedDamn 420k in the chat and the 2m buy wall is back. These boys wanna play ball. @RobinhoodApp loving this new app.
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Mr. Capitulation (@MrCapitulation) reported@RobinhoodApp is so damn bad man. Every time you average in you’re sitting there for 30-60 secs waiting for your position to update with the new avg. like holy ****… I gotta go back to think or swim or at least @WebullGlobal … Your product is dog ****, straight up @vladtenev
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Vich.33 (@Vich_33) reported@lilybrodi @RobinhoodApp Thought that said Aldo then. My IRL name I got excited. And now I’m not excited **** sake
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Keleent (@Keleent) reportedTrying to run 100% of my banking and assets through @RobinhoodApp, but your automated system has my Gold Card invite stuck in a technical loop. Multiple pulses go by, support goes radio silent, and loyal 2021 Gold members get skipped. Let’s get this fixed. Case #019540432.
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Ether Tam (@EtherTam) reported@RobinhoodApp Down $12k already, but we just getting started lol day is still young
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Johnny Quach 🏓 (@JohnnyQuachy) reportedThe quality of the customer support at Robinhood has gotten dramatically worse in the last five months. @RobinhoodApp
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(NidStyles™) David Harmon (@TheOriginalNid) reportedI was told I wasn't going to granted access to a financial institution because of my anti-illegal position. That institution should have it's credentials yanked and shut down. Especially the one that stole my money numerous times. @RobinhoodApp Don't forget that.