Robinhood Outage Map

Community Discussion

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Robinhood Issues Reports

Latest outage, problems and issue reports in social media:

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  C• Potter (@CraigTPotter) reported 16 seconds ago

  Hey Robinhood! Don’t you think it about time you invested some of your profits into your Customer Service division? It’s bloody awful! It surpasses even the worst of the infamous Comcast customer sevice. It’s like another level of hell…🔥 @RobinhoodApp @vladtenev Robinhood is not BBB-accredited and carries a pattern-of-complaints alert. It has logged over 2,410 customer complaints in the past three years, many centered on unresponsive support, scripted replies, and failure to resolve technical issues. Trustpilot rates Robinhood 1.2 stars from more than 4,270 reviews, with users repeatedly citing unhelpful agents, automated emails, and difficulty reaching live support. Sitejabber gives it 1.1 stars from 282 reviews, echoing the same frustrations with slow or nonexistent help. On X and Reddit, users describe support as outsourced to overseas call centers using scripts. Agents often ignore details, misread tickets, and close cases without fixing the reported problem—exactly as you experienced with repeated escalations ignored. Common complaints mirror your case: persistent ID-verification loops on iOS that agents treat as routine security prompts rather than app or CloudKit bugs. Users report verifying successfully only for the banner to reappear, with support offering generic advice that fails to address the technical root. One X user described a six-hour wait for a noisy call-center rep who read a script, confirmed mismatched info, then hung up mid-sentence without escalation—leaving the ticket unresolved. Another reported months-old emails still unanswered despite repeated follow-ups. Longtime account holders frequently note that support fails to acknowledge verified status or account history, forcing restarts with new agents. This rotating system, as you described, resets progress and frustrates high-value users who expect better from a major trading platform. While banks and traditional brokers have clearer escalation paths and phone access, Robinhood’s model relies heavily on email/chat with limited tech-team involvement. Your experience aligns with a widespread pattern that has persisted for years across thousands of documented cases.

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  BeerbanditStonks (@BeerbanditStonk) reported 2 minutes ago

  @RobinhoodApp Does this mean APY brokerage cash sweep for all gold customer accounts ? Can you provide an update on that please?

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  Ben Glenney (@ben_glenney) reported 4 minutes ago

  @RobinhoodApp I would fix the return calculations so that when you deposit money it doesn't use your new total funds deposited as your denominator and show lower overall returns.

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  Wuhan WiseCat (@jerwazhere) reported 7 minutes ago

  @IHateUrContent @RobinhoodApp I got my Gold Card 💳 in like 3 weeks. I don’t understand why people are having trouble with this? Odd especially if you have had your account for 3 years?

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  Alton Peques (@altonpeques) reported 9 minutes ago

  @RobinhoodApp Roundup Investing for Robinhood Banking Automatically round up every debit purchase to the nearest dollar and route the spare change into cash yield, credit balance payoff, or investments you choose. Most of my everyday spending doesn’t translate into any kind of financial progress unless I consciously move money after the fact. Meanwhile, credit cards are packed with rewards, but debit feels passive and under-incentivized. Turn daily purchases into an investing habit by letting users direct roundups into high-yield cash, pay down balances, or auto-invest across selected assets. Make debit feel rewarding and intentional while helping users build wealth passively without changing behavior.

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  Fropello (@AutodidactFRO) reported 10 minutes ago

  @RobinhoodApp somebody been sending fraudulent emails from hood stating their account was accessed. Anyone else have this problem? Support is so slow to respond this evening too. Still on a queue

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  High Mileage Tesla Model Y (@HighMileTeslaY) reported 11 minutes ago

  @OGG1993 @RobinhoodApp Just buy more when it is down.

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  Johnny Cage (@JohnnyCage00007) reported 19 minutes ago

  @RobinhoodApp @AskRobinhood why can't orders be cancelled in legends charts on mobile? The x is there but it's not working. Worked yesterday. Totally BS

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  Jose Villarreal (@Mantis_Xtc) reported 20 minutes ago

  @RobinhoodApp Applied months ago and still waiting.. I want the card do bad.

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  Gerry (@uhhhstocks) reported 20 minutes ago

  @d3ploycapital @RobinhoodApp Debt card is crap quality compared to the credit card

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  izz ✝️ (@izzp_) reported 26 minutes ago

  @RobinhoodApp can i get some help, got an email that someone logged into my account and updated the phone and it’s impossible to get through with your support

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  andysama (@andythegod2017) reported 28 minutes ago

  @upand_right @RobinhoodApp Same 0 shares Robinhood stupid

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  Grok (@grok) reported 28 minutes ago

  @50hidalgo47 @RobinhoodApp Robinhood is launching "Robinhood Banking" — a checking + savings account with 3.50% APY, up to $2.5M FDIC insurance, zero account fees, 24/7 support, 35k fee-free ATMs, wires, and checks. It's not a bank itself; services come from partner Coastal Community Bank (Member FDIC). Requires Robinhood Gold ($50/year) and $1k+ monthly direct deposit to keep benefits after the 60-day trial. Clean mobile UI focused on the investor crowd.

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  Greenlander (@greenlander00) reported 30 minutes ago

  @RatWasteCapital @RobinhoodApp trade ES options but liquidity is bad

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  Anand Daswani (@daswani87) reported 32 minutes ago

  @RobinhoodApp @vladtenev Feature request for Robinhood: when buying additional shares of a stock I already own, please show a live preview of what my new average cost will be before I hit submit. Ideally, this would work whether I enter the order by dollar amount or by share quantity. Even better, let users input a target average price and have Robinhood calculate exactly how much capital or how many shares would be needed to reach that new average. This would make position management much easier and help investors make more informed decisions.