Robinhood status: trading issues and outage reports
Some problems detected
Users are reporting problems related to: login, trading platform and website.
Robinhood is a free-trading app that lets investors trade stocks, options, exchange-traded funds and cryptocurrency without paying commissions or fees.
Problems in the last 24 hours
The graph below depicts the number of Robinhood reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 27: Problems at Robinhood
Robinhood is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Robinhood users through our website.
- Login (50%)
- Trading platform (33%)
- Website (17%)
Live Outage Map
The most recent Robinhood outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Login | 19 days ago |
|
|
Login | 28 days ago |
|
|
Trading platform | 1 month ago |
|
|
Login | 1 month ago |
|
|
Website | 2 months ago |
|
|
Trading platform | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Robinhood Issues Reports
Latest outage, problems and issue reports in social media:
-
Alicia Samsung (@alicia49S) reportedWhen will @RobinhoodApp support passkeys and/or TOTP authenticator on Android? All my other apps support secure 2FA? @vladtenev
-
MindJailbreaker (@MindJailbreaker) reported@RobinhoodApp Any service that's "free" means YOU'RE the product! Pay for order flow costs many traders more than the commission used to be.
-
Russell Canfield (@RussellCanfield) reported@RobinhoodApp Please fix your ****** app. I've reported and reproduced this issue several times for you. I can cancel the same contract over and over again and the price just bounces between these numbers. Open at $4.80, it bounces to $4.50, I cancel, back to $4.80, I open, back to $4.50. I close. Back to $4.80 The underlying stock is not moving and this is within 15 seconds. Clearly a bug.
-
Jimmy (@JdbRhodes) reported@RobinhoodApp I’ve been trying to up date an address on the app for almost 2.5 years. It won’t accept it so I have to send in all these documents. I do then it rejects the documents. How can someone not just look at the documents and make a common sense decision. Awful process.
-
Ebullition (@EbullitionX) reportedChecked out the @RobinhoodApp banking app and it’s pretty sweet but two steps away from full replacement. It’s got no way to deposit a check and no zelle (random service like pool guy/landscapers need).
-
DogeisLucky (@PZH1000) reported@RobinhoodApp where is the $150000 mortgage down payment event? Did you guy announce the winner? I need the money
-
Oct Boy (@SirBudd_) reportedThat cash tab is stupid as hell @RobinhoodApp
-
Anand Daswani (@daswani87) reported@RobinhoodApp @vladtenev Feature request for Robinhood: when buying additional shares of a stock I already own, please show a live preview of what my new average cost will be before I hit submit. Ideally, this would work whether I enter the order by dollar amount or by share quantity. Even better, let users input a target average price and have Robinhood calculate exactly how much capital or how many shares would be needed to reach that new average. This would make position management much easier and help investors make more informed decisions.
-
Investment Friend (@CalmTrader102) reported@teslarobot420 @RobinhoodApp @TheETFTracker Yeah, overall these seem like terrible ETF’s, I would need them to pay me $100 just to buy one share.
-
TDAlhj2026 (@TDALHJ2026) reported72 hours went by and my account wasn't unrestricted, couldn't make any withdrawals, couldn't take any new positions either, mind you as at this time I had already made the move on the property so I needed the money out and was working with the timeline @RobinhoodApp had initially given me. 72 hours went by, there was no email from them, no news as to why my account was in review or better yet what they decided to do. I went back to the support channel on the app and requested a call back, not a single call back, went back and requested another, took me about 10 requests before someone finally reached out, and all they said was they had no information and they escalated the issue to someone up above who could help and hung up. This went on for another week, the call back needed more request before someone calls back and Everytime someone calls it's a different person saying they have no info and have escalated. Two weeks has now gone by over the 72 hours time frame they had assured me. No information no help, still couldn't access my funds or take positions. Ontop of that, I had $50k in my banking account and for some weird reason it went down 95% in 24 hours leaving about $5k
-
PG (@programandchill) reported@FullSendTSLA @RobinhoodApp damn bruh what computer you got to handle allat
-
Tom Zarebczan 🛡 (@TomZarebczan) reported@valemadeit @RobinhoodApp Can you actually buy it? Withdraw to shielded address support?
-
Nimesh Shah (@nimesh3t) reportedAnd the award for worst customer service goes to @RobinhoodApp
-
ultim8faith (@ultim8faith) reported@ElijahColeman21 @RobinhoodApp Mfs really be that stupid. I wouldn’t touch ts with a 10ft pole.
-
Anirudh Vasudevan (@vasuanirudh) reported@RobinhoodApp Simple fix
-
GME dat (@gmeorbust0) reported@RobinhoodApp fix ur ******* app with volume on tickers
-
Zippy (@zippy257) reported@CryptoVonDoom @RobinhoodApp Feels like every day these scams level up, next they’ll be spoofing support chats too ngl
-
Huuuewe (@HuewE88) reported@AvaGG @RobinhoodApp You got scammed. Stop asking people for help. That’s on you
-
Noah Tye (@noahlt) reportedTrying to help my mom withdraw money from her @RobinhoodApp account. Astonishingly bad experience. They keep sending 2fa app notifications that are never delivered. The Plaid flow gets broken if you leave the app to get the SMS. Linked bank accounts are missing for withdrawals.
-
Joshmello (@_joshmello) reported@rockkdev Yeah been getting these, you can tell the real ones by the Robinhood logo and of course keep 2FA. Good post though. @RobinhoodApp can we get a fix for this.
-
pete missen (@OxfordTradingGr) reported@RobinhoodApp @jerzeymade18 @Fidelity need help chat dont work need a real number to call live person waiting weeks
-
XDropers (@XDropers) reported@UnitFlowFinance @RobinhoodApp @dac_chain Wallet Connect OkX no support
-
sss333sss (@sss333sss269224) reported@RobinhoodApp It’s pretty funny that people don’t understand that your cash transfer bonus is only the benefit of you trading against them and selling order flow so that they get terrible fuel rates and they are actually losing money on every trade
-
C• Potter (@CraigTPotter) reportedHey Robinhood! Don’t you think it’s about time you invested some of your profits into your Customer Service division? It’s bloody awful! It surpasses even the worst of the infamous Comcast customer service. It’s like another level of hell…🔥 @RobinhoodApp @vladtenev Robinhood is not BBB-accredited and carries a pattern-of-complaints alert. It has logged over 2,410 customer complaints in the past three years, many centered on unresponsive support, scripted replies, and failure to resolve technical issues. Trustpilot rates Robinhood 1.2 stars from more than 4,270 reviews, with users repeatedly citing unhelpful agents, automated emails, and difficulty reaching live support. Sitejabber gives it 1.1 stars from 282 reviews, echoing the same frustrations with slow or nonexistent help. On X and Reddit, users describe support as outsourced to overseas call centers using scripts. Agents often ignore details, misread tickets, and close cases without fixing the reported problem—exactly as you experienced with repeated escalations ignored. Common complaints mirror your case: persistent ID-verification loops on iOS that agents treat as routine security prompts rather than app or CloudKit bugs. Users report verifying successfully only for the banner to reappear, with support offering generic advice that fails to address the technical root. One X user described a six-hour wait for a noisy call-center rep who read a script, confirmed mismatched info, then hung up mid-sentence without escalation—leaving the ticket unresolved. Another reported months-old emails still unanswered despite repeated follow-ups. Longtime account holders frequently note that support fails to acknowledge verified status or account history, forcing restarts with new agents. This rotating system, as you described, resets progress and frustrates high-value users who expect better from a major trading platform. While banks and traditional brokers have clearer escalation paths and phone access, Robinhood’s model relies heavily on email/chat with limited tech-team involvement. Your experience aligns with a widespread pattern that has persisted for years across thousands of documented cases.
-
Tony (@_tonyishere) reported@yewify @RobinhoodApp in the last 2-3 years any service connected to money got very restrictive. total control, countless verifications, forms to fill just to use what's yours.
-
Victor | App Builder + Digital Nomad (@realVictorKung) reported@AskRobinhood This is pretty serious as the email came from a Robinhood domain + your support chatbot was not working last night. Hoping that others did not fall for it. This definitely deserves more attention from @RobinhoodApp and should not be swept under the rug.
-
WealthRewired (@wealthrewired8) reported@RobinhoodApp pay yourself first, money goes into investments the moment I get paid before I even think about spending i break this down simply for people trying to build wealth on a normal salary, link in bio if you want it
-
Margiela Capital (@MargielaCapital) reported@RobinhoodApp A way to delete crypto dust without having to contact support to sell it for you
-
SAD (@SADGUYXY999) reported@valemadeit @RobinhoodApp **** @coinbase they suck they was my first crypto exchange and all of sudden they block my account good thing I never kept money in there just bought and send straight to my wallet if not I would had lost all my funds fr.
-
ABUL ISLAM (@AIZAHIR914) reported@RobinhoodApp hello My name is Abul Islam and need help with reset my password would some one be able to help ? My number is 213-760-8674