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Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glendale, AZ 1
Kite, GA 1
Springfield, MO 2
Weiser, ID 1
Esmeraldas, MG 1
Tulsa, OK 1
Township of Evan, KS 3
Concord, NH 1
Saint Clair County, MI 1
Lorain, OH 1
Wayzata, MN 1
São Paulo, SP 2
Albuquerque, NM 1
New York City, NY 1
Asheville, NC 1
Sacramento, CA 1
Denver, CO 2
Yuma, AZ 1
Sikeston, MO 1
Columbus, OH 1
Teresina, PI 1
Minneapolis, MN 1
Silver Spring, MD 2
Conroe, TX 1
Mitchell, IN 1
Hendersonville, TN 2
New Ulm, MN 1
Milwaukee, WI 1
Wheaton, IL 1
South Jordan, UT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • HippieChic82
    Watermelon Sugar (Bisan's version) (@HippieChic82) reported

    Even after buying a brand new HDMI wire I am still getting the ************* error code PLYB_122. A ******* 8k capable wire. What in the ******* hell @Verizon or @roku??

  • cannamomma_
    Esmeralda (@cannamomma_) reported

    Bro is Hulu not working in anyone else’s Roku tv? Ts pissin me off. @hulu_support @RokuSupport

  • TwittaElite
    🤔🤦‍♂️🤷‍♂️ (@TwittaElite) reported

    Contacted @RokuSupport last week after their own service (@TheRokuChannel) stopped working properly. A week and a half later, it's still not working. So glad I don't have a subscription through the Roku Channel or I'd be upset.

  • RealtorNickH
    Nicholas Helton (@RealtorNickH) reported

    Anyone else have issues with @Roku remotes? 3rd time replacing it and now the one I bought in January is broken and they won't replace it either!

  • tonywhaley
    @tonywhaley@mastodon.world (@tonywhaley) reported

    @tagesschau Please fix the Tagesschau Roku app in the US! Viewers can't watch Tagesschau in the US. I've tried calling NDR in Hamburg to fix the problem, but they couldn't help.

  • Lordofdeath14Xb
    John Tanner (@Lordofdeath14Xb) reported

    @Roku hey guys if you could fix your ******* app every time when I'm listening to music on my phone through the app it disconnects so how about you guys get off your *** and fix the ******* app thank you.

  • ashubert
    A Shubert (@ashubert) reported

    @Ask_Spectrum is there any plan to fix the "last channel" function on app for @Roku using the RW button. Functioned for years & it just stopped. Every Roku I have no longer has this function. It's really annoying to not be able toggle back/forward. V15.2 B:0

  • scottycatt
    scottycatt (@scottycatt) reported

    @Roku @TheRokuChannel Just had the worst customer service experience with ROKU. Dealt with 6-7 different reps. Each one telling a different story of why my purchased subscriptions wouldn’t work. Ranged from uninformed to just plain lazy & uninterested in helping. NEVER AGAIN!

  • periodicaudio
    Periodic Audio: Mobile First Hi-Fi 🏴‍☠️ (@periodicaudio) reported

    Not to mention, @roku, an app I PAID FOR was deleted and there's no way to reinstall without buying it again. Where do I send the bill to, so you can reimburse me? Seriously you have a great system, but your updates are horribly broken and ruin the system.

  • revsarahgarner
    Reverend Sarah (@revsarahgarner) reported

    @Roku @FRANCE24 Your channel on my Roku TV is not working. France24 channel. One of my go-to channels.

  • _brannonburgee
    Pathfinder 5.1 (@_brannonburgee) reported

    @Roku BACKDROPS is THE DUMBEST **** EVER!!! Just a ploy to help someone sell batteries…💯💯💯😡😡😡 END IT!!!!

  • dsean
    Sean N.🔫 (@dsean) reported

    I've already done all of the troubleshooting suggestions. None have worked. The only device your service has an issue with is a Roku stick 3600X on a Starlink network. Every other app works fine. It's just the Hulu app that has performance issues. And by that I mean the video and audio on both live and DVR'd shows are out of sync and usually crash after a few minutes (if that). The workaround is to go to a different TV or to use a different app - i.e. use Disney+ to watch shows because it works there but not on your app. A recent example is the new Librarians show. Works fine on the TNT app using Hulu's login (though I have to sit through ads). Completely unwatchable on the Hulu app. Barely plays off the cloud DVR with out of sync audio and crashes the app every 2 minutes or so.

  • AutumnTweets
    🍂 Autumn 🍂 (@AutumnTweets) reported

    @Roku you SOB, you used to have some of the most seasoned and easy to work with tech support operators out there - now you trying to be sneaky, transferring us from one dog **** clanker to another. 😭

  • msnonothing1
    ((MS__no__nothing)) 👨‍🦼🎗💙🔯 (@msnonothing1) reported

    @Roku FIX your apps already. ViaPlay, Howdy. Hire some good techs & earn your money. Two days now. Shame on you. @RokuSupport & tell your AI bot what go sod yourself means...

  • hope_britt
    Brittney (@hope_britt) reported

    @DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy

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