Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 3
Dallas, TX 2
Santa Maria, PR 2
Garland, TX 2
Minneapolis, MN 2
Buffalo, NY 2
Columbus, OH 2
Sherburne, NY 1
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • junkbondtradr em (@junkbondtradr) reported

    fighting demons trying to get the roku fish screensaver to work rn

  • GPStheSequel GPS Jr. (@GPStheSequel) reported

    @valleyshook It’s the only app on our roku tv that has that issue. We really only chose it for the kids channels but one the contract is up it’s gone for use

  • poetagris Jorge Luis Suárez (@poetagris) reported

    @hbomax Hello, it's me, again. Since @HBOMaxHelp decided to ignore my problem with the app in @Roku and I have not been able to use my service, can you give me a refund or at least a solution? Thank you

  • angelwolfhh Heather (@angelwolfhh) reported

    .@DisneyPlusHelp I keep trying to login & keep getting a page to enter a code & make a new password. I've done it 5 times and it won't stop making me go through the process. I had to do it on my Roku & phone. It's an endless loop. Other people are having it happen too @disneyplus

  • somekindofsimp Richard Waterford (@somekindofsimp) reported

    @bocxtop It doesn't work on Roku either does it @hbomax Oh you want to watch a movie? Hah. Tough luck.

  • poetagris Jorge Luis Suárez (@poetagris) reported

    @hbomax Hello, it's me, again. Since @HBOMaxHelp decided to ignore my problem with the app in @Roku and I have not been able to use my service, can you give me a refund or at least a solution? Thank you

  • LynnManyFires Lynn Manyfires (@LynnManyFires) reported

    @Sling Having problems with TBS channel, keeps freezing and then goes black. All my other Sling Blue channels working fine. All my Streaming services working fine. Using Roku which I updated and restarted. Still having the same problem with TBS. Must just be with them.

  • EmilyMomentx Em (@EmilyMomentx) reported

    I don’t understand why HBO Max is so terrible on the Roku.

  • poetagris Jorge Luis Suárez (@poetagris) reported

    @HBOMaxHelp Hello, it's me, again. Since you decided to ignore my problem with the app in roku and I have not been able to use my service, can you give me a refund or at least a solution? Thank you

  • CoreyPalmer3 Corey Palmer (@CoreyPalmer3) reported

    I just want to know how @NBCSports and @Roku got together to make probably the worst app imaginable for the TV. You can’t watch any of the Olympics without it crashing :)

  • haxanvillain 🌺 Häxanäx🌺 (@haxanvillain) reported

    @bocxtop Seriously. It's so awful I ended up just getting it through Hulu, which isn't ideal but at least Hulu app doesn't lag & freeze up on Roku Express, nor does Netflix or Prime's apps. An app this consistently bad across most platforms is costing you market share, @hbomax.

  • KenVandergriff Ken is Anti-Fascist and Believes in Science (@KenVandergriff) reported

    Hey @hbomax your Roku app is trash. Complete trash. I’ve uninstalled it, reinstalled it, checked for updates, and it still doesn’t work. #fail

  • schnoggo Lon Koenig 😷 💉 ⚙️ (@schnoggo) reported

    OMFG! @YouTube didn't ask me "who's watching?" Did that figure out it's a terrible UX pattern? A bug? Did I already watch my Roku today?

  • poetagris Jorge Luis Suárez (@poetagris) reported

    @HBOMaxHelp Hello, it's me, again. Since you decided to ignore my problem with the app in roku and I have not been able to use my service, can you give me a refund or at least a solution? Thank you

  • andrew_scott90 Drew Scott (@andrew_scott90) reported

    @bocxtop HBOmax for Roku doesn’t even work! It crashes every time I try to use it. I have to browse for what I want in the HBO app on my phone, switch to the Roku app, search for the selection again, and then play it directly. I thought the problem was just Roku!

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