Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 3
Houston, TX 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Mesa, AZ 1
Aubervilliers, Île-de-France 1
Williford, AR 1
Las Vegas, NV 1
Townsend, MT 1
Greensburg, PA 1
Harrisonburg, VA 1
San Antonio, TX 1
Greenwood, SC 1
Plano, TX 1
Gaithersburg, MD 1
Watertown, WI 1
Bellingham, WA 1
Gowanda, NY 1
Craigmawr Beach, ON 1
Jersey City, NJ 1
Paço do Lumiar, MA 1
Springville, NY 1
Sierra Vista, AZ 1
Brooks, AB 1
Itu, SP 1
Pueblo, CO 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • zukomediabot Zuko Bot (@zukomediabot) reported

    *Zuko is released from the chains, broken by Avatar Roku’s firebending.*

  • funstocks1 Funstocks / bestcurrency.eth (@funstocks1) reported

    @MaxTheComrade Hisense is similar to TCL as they have both Android/Google and ROKU tv. With recent issues with google tv, ROKU future looks even brighter.

  • DizzyRv RVDizzy (@DizzyRv) reported

    @TheQuartering ESPN+ for one month = $7 PPV = $70 Total = $77 Firestick, roku, appletv, smart tv, etc. is best. Laptop HDMI out will work but not ideal. Just don't be the guy inviting guests to watch some bootleg stream bs

  • LipsAreMoving Jennifer Lemke (@LipsAreMoving) reported

    @AppleTV Can you help me with closed captioning on the @Roku version of your app. Where do I turn them on/off?

  • HoggyB Ben ® (@HoggyB) reported

    @RokuSupport I have a Roku Ultra I bought in June from Amazon. It is stuck on the bouncing Roku screen. It constantly reboots. I tried to get a warranty return and the site said “someone will contact you”. I have not been able to use it for almost a month. Help.

  • JoeyK_COT Joe (@JoeyK_COT) reported

    @gregoryeepps @FredCoDip @kreeson Log out of hbomax on roku. When you go to sign in again, click “sign in with a provider” when it asks if you get HBO max through a tv or mobile provider. That gives you a code. Go to site, put that code in.

  • jcadduono Jc Adduono (@jcadduono) reported

    @plex is it the end for Plex app on @Samsung 2014-2015 H/J series TVs? We have a lot of these and the app no longer allows sign ins on any of them, even on full resets. It cannot communicate with Plex auth servers anymore and shows blank sign in codes. Time to buy more Roku SS+?

  • redcurledgirl redcurledgirl (@redcurledgirl) reported from Concord, North Carolina

    @Roku I need to talk to someone and your website can’t help me

  • NormalGuy42069 Drew (@NormalGuy42069) reported

    @ViSneakerBoy It just doesn’t connect 90% of the time for me, only the lock screen media controls work. I don’t have any issues with my Roku or NVIDIA Shield which are way better streaming devices anyways lol.

  • gethimouttahere Mary Shomon 💙 (@gethimouttahere) reported

    @BarbTwigg @XfinitySupport I’ve had same problem for 24 hours. App not working on phone or ROKu. No luck so far. The problem is their app but they don’t seem to get it.

  • UberMePizza Jarred (@UberMePizza) reported

    @FromValue @omgmaxpower I've had my Roku TCL for like 4 years now and have had many many software problems requiring factory resets and just annoying amounts of troubleshooting that a non-tech person would hate. Still a great TV and better than any of the other TV software I've used.

  • redcurledgirl redcurledgirl (@redcurledgirl) reported from Concord, North Carolina

    @Roku WTF ? Why are you not working??????

  • bishakahn3 RVAmoeRon (@bishakahn3) reported

    @basketball_rory @wayneeppsjr @RobbyVCU I was able to download the stadium app on my smart tv and on my fire stick. I think a roku would work also.

  • SkyBird03914123 ❤︎ 𝑆𝑘𝑦𝐵𝑖𝑟𝑑 ❤︎ (@SkyBird03914123) reported

    @RokuSupport I’m not sure how this affects me or if it does. But Roku in our bedroom is not working it keeps telling us that we are not connected to the Internet. I’ve tried everything ~reset~ unplugged. It works fine in the living room. I don’t know what else to do😕

  • dadavies01 Denise Lee-vaccination=freedom (@dadavies01) reported

    @primevideo Had a 20 sec power outage while watching Prime Video via Roku on 1080p TV. Was forced to update. Now video display is not full screen, in spite of manually resetting Roku to 1080p. Not to mention the aggravation of having to choose myself EVERY TIME I start Prime.

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