Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 1 |
| Rio de Janeiro, RJ | 2 |
| Canonsburg, PA | 1 |
| Brooklyn, NY | 1 |
| Slidell, LA | 1 |
| Houston, TX | 2 |
| Phoenix, AZ | 3 |
| Kassel, Hesse | 1 |
| Fishers, IN | 1 |
| Township of Evan, KS | 3 |
| Yuma, AZ | 1 |
| Morro Bay, CA | 1 |
| Quixeramobim, CE | 1 |
| Gilbert, AZ | 1 |
| Minneapolis, MN | 2 |
| Gibsonia, PA | 1 |
| Seattle, WA | 2 |
| Tucson, AZ | 1 |
| Toronto, ON | 1 |
| Westfield, PA | 1 |
| Alpharetta, GA | 1 |
| San Antonio, TX | 1 |
| Denver, CO | 2 |
| Morton Grove, IL | 1 |
| Eau Claire, WI | 1 |
| Walnut Creek, CA | 1 |
| Albert Lea, MN | 1 |
| Pittsburgh, PA | 3 |
| Litchfield Park, AZ | 1 |
| Smyrna, DE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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3arnhardt ﻦ (@3arnhardt) reportedI'm hearing @roku is too ****** to handle the 4k that the race was recorded in. Is that the issue?
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George H Frost III (@ghfrost3) reported@Roku you are a rip off. Customer service is bullshit take my money and when you can’t make it work refuse a refund. Well **** you. Back to cable
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ky baby (@__kbolaydiggs__) reported@Roku might be the worst TV brand ever. Remotes never work, when you try to use a mobile remote it can never connect to the TV.. Let’s get it together.
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dragon harpoon🕺 (@pissedpant) reported@Roku I saw him flattened on central Roku boulevard on my way home from work RIP
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Random Acts of Crochet Kindness (@stuckathomemom) reported@LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Doc Myers (@JDMyers77397139) reportedI wish you two, @Roku and @Crunchyroll could work it out that I could watch my subscription when I'm away from home and my Roku t.v. Letting me watch on smartphone.
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Andrew Staten (@AndrewStaten) reported@TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.
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Damian (@Damian08993101) reported@DeadCarnival @Roku It’s crazy how @Roku doesn’t realize that a clean interface is their one best quality. I am tired of having to turn off the same unwanted features over and over again. And with the latest crappy update, I’m stuck with a lot of junk that can’t be turned off. Awful.
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Ken Kallembach (@imken24) reported@Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.
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cyberale60 (@cyberale60) reported@Roku It’s terrible for people with vision issues. The icons are too small. It was better the way it was with the large icons
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𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported@Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!
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Zakk Cornish-Fraser (@ZakkRyan) reported@swiftfairy_13 @DiscussingFilm @Roku I highly recommend any tv that doesn’t have a build in service like Roku. Many makers and retail chains can sell same models but last few numbers are dif so you get less quality out of it. There’s some fantastic options out there though
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Jerry Young (@xprezJerry) reported@Roku This is possibly the worst update in recent history. I have disconected my ultra and using the built in Vizio apps now, that is how bad it is. Looking for better solutions elsewhere #roku
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arthur fleiss (@arthurfleiss) reported@Roku I did that. Didn't help. Many People on Twitter had same issue with Paramount Plus.
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Peter Jones (@Peter_B_Jones) reported@Roku after being a long time customer for over 15 years and bought over 15 devices from you, the best you can offer is 30% off when one of your most expensive devices stops working because of a hardware issue?!?! Not to mention terrible customer support!!!