Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 4 |
| Columbus, OH | 3 |
| Phoenix, AZ | 3 |
| Dallas, TX | 3 |
| Hamilton, OH | 3 |
| Birmingham, AL | 3 |
| Orlando, FL | 3 |
| Buffalo, NY | 2 |
| New York City, NY | 2 |
| Minneapolis, MN | 2 |
| Jacksonville, FL | 2 |
| Portland, OR | 2 |
| Denver, CO | 2 |
| Round Rock, TX | 2 |
| Cranberry Township, PA | 2 |
| Philadelphia, PA | 2 |
| Las Vegas, NV | 2 |
| Atlanta, GA | 2 |
| Seattle, WA | 2 |
| Omaha, NE | 1 |
| Wapakoneta, OH | 1 |
| Herrenberg, Baden-Württemberg Region | 1 |
| Los Angeles, CA | 1 |
| Rockland, MA | 1 |
| Park City, UT | 1 |
| Natércia, MG | 1 |
| Mamborê, PR | 1 |
| Mérida, YUC | 1 |
| Chilcoot, CA | 1 |
| Worcester, MA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Ask Spectrum
(@Ask_Spectrum) reported
@BlBoots There's no interruption at this time for Roku no. If you're experiencing issues with it and would like to troubleshoot with us, please privately message us -KM
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BigLoss
(@BigLoss_) reported
@SportsSturm @DoyleMcPoyle6 And just to be clear, I think it depends on your internet provider and what device you are using. My understanding is apple tv and Roku have had minimal issues
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JP Stingley
(@JpSting) reported
@SportsSturm Main tv is an older Samsung that is lagging, son is in the front room with a newer Roku and it has no issues. Not sure if the older tvs can handle all this streaming idk
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old school teacher
(@DalphonMy) reported
@askparamount Hi. I need to upgrade my payment method. I cannot remember the device I used to activate paramount+. I have a smartphone, smart TV, AND a ROKU TV (yes, all 3). Paramoynt+ is on 2 of them. Can someone help me?
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Jake Lafree
(@flooritnfly) reported
@GatewayColtsFan @ByHeatherLloyd Last week was similar for me it was terrible with the Roku app but with the baked in app on my Vizio TV it's perfect. Same thing tonight
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Gunton Blurpus
(@CentipedeMouse) reported
@adamkotsko The app refuses to play smoothly on our Roku Streambar after ~9pm for some insane reason. Crazy the steep quality difference in original movies: Prey and The Princess are lean and entertaining. NetFlix cranks out theoretically-expensive filler like The Gray Man.
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Steel Sully
(@SteelSully) reported
@daddystrong10 @NFL @PrimeVideo Not sure if you are using a Roku or something similar. Was having same issues (very low resolution) and just manually updated the Prime Video app and now it looks WAY better…
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John Adkins
(@PalaminoPS) reported
@rivaLxfactor Audio was about 2 secs ahead of video signal on my roku. Had to back out and restart stream to fix it
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Patrick Bussey
(@patbussey) reported
@YouTubeTV issue persists. Only on NBC. Significant lower sound level difference vs every other station. Occurs on Apple TV and Roku. Done all troubleshooting
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d-groy
(@dlgilroy) reported
@TeamYouTube I keep having issues with my YouTubeTV Roku app saying I can't watch local news live outside my area. Why does it say this? I reinstalled the app and reset my router already. Using Verizon home 5G.
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Kyle Russell
(@rustoleum31) reported
@Roku The Amazon Prime feed for the Thursday night game is awful. Constantly buffering and then the sound is ahead of the video feed.
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Ev
(@Evelynboutit) reported
@getatBRI Dude the Roku is jail broken! It wouldn’t work 😩
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Jay Culp
(@HeLikesHerKinda) reported
@Charlieinthe414 @BadgerPharm37 The only way it works for me is if I airplay it to my tv or airplay with my Roku. App on Roku won’t work, when I called Bally they said the new version isn’t supported by Roku.
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William kompanowski
(@Williamkomp84) reported
@AmazonHelp I'm streaming on my Roku TV with 400 mb/s Spectrum internet. Doubt the problem is on my end!
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SaintSaturn
(@SaintSaturn84) reported
Shoutout to @AmazonHelp for doing nothing to improve streaming Thursday Night Football on a Roku over the past week. I called again for help tonight and was put on hold by a dude who was clearly clueless. He did a great job of reading his script assuring me "not to worry" though.
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