Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Sioux Falls, SD 1
Schenectady, NY 1
Street, MD 1
Wexford, PA 1
Hardeeville, SC 1
Orlando, FL 1
Petersburg, VA 1
St. Louis, MO 1
Westmont, IL 1
Victoria, BC 1
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1
Pelham, AL 1
Ogden, UT 1
New York City, NY 1
Yukon, OK 1
Miami, FL 1
Huntingdon, England 1
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • J_Roberts___ Josh Roberts (@J_Roberts___) reported

    If your picture quality isn't good are you using the Amazon app on your TV. If so switch to a steaming player like Roku or Apple TV and thank me later. #TNFonPrime

  • Nwd712 Nwd1234 (@Nwd712) reported

    In 2 years I’ve never had a problem until tonight. Wasn’t sure if it was just the ROKU picking up Amazon live. Definitely not my internet connection.

  • luka_broz Broz (@luka_broz) reported

    @jjax5 I switched to my tv’s app. My tv is hardwired and no problems with the picture. Roku was freezing.

  • bvisse blizzardmandog (@bvisse) reported

    @ajassy @NFL @PrimeVideo For people complaining about video quality - get a ROKU already!

  • jomolungma Stuart Wexler (@jomolungma) reported

    @bubbaprog When I first started the game my feed was the worst Prime feed I’ve ever received. My internet was completely fine at over 700Mbps. Other apps on my Roku played fine. But I restarted my Roku, reloaded Prime and since then the game has been beautiful. Crystal clear. Smooth.

  • Highcalibre Robert Anthony (@Highcalibre) reported

    @JabariJYoung Having no problem on my @Roku or my PC.

  • FreeLarryDoby Duke "The Socialite" Kaboom (@FreeLarryDoby) reported

    I usually watch NFL through the Sunday ticket app on my Roku. The video quality watching through Amazon Prime app on the Roku is vastly better. WTF @NFL?

  • J_Roberts___ Josh Roberts (@J_Roberts___) reported

    If your picture quality isn't good are you using the Amazon app on your TV. If so switch to a steaming player like Roku or Apple TV and thank me later. #TNFonPrime

  • bessen65 Brad Essenmacher (@bessen65) reported

    @danorlovsky7 If you are using a Roku you need to go into the audio settings and switch from auto stereo to just stereo. It is a problem with several apps on Roku platform.

  • jelynchjr Jamie Lynch (@jelynchjr) reported

    going Hulu to prime and back and forth absolutely sucks. if these apps really want to take down cable, then they need to work together to streamline the viewing process through apple tv and fire tv and Roku and all the rest.

  • Sheupe Max Wyner (@Sheupe) reported

    @DisneyPlusHelp @obsidian98 It’s not working on Roku as well

  • SlatteryJeffrey Jeff Slattery (@SlatteryJeffrey) reported

    @JuniorPalmtrees Yup. No problem on my roku.

  • Terri75966484 Terri (@Terri75966484) reported

    Thursday night NFL on prime sucks. Have prime, but still couldn't get it. Had to go through Roku then sign in through my phone. Finally have the game on and the picture is crap. It's dark and color is off.

  • East_Coast_Cook Bill Cook (@East_Coast_Cook) reported

    @NDmom The quality has been crappy, too. And i stream everything thru Roku and never have a problem.

  • cardinal4ever Martin Bans (@cardinal4ever) reported

    @Clevta Phillips ROKU TV working just fine, no fuzz, no issues

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