Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Portland, OR 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • mandyyyrose94 Amanda Rose (@mandyyyrose94) reported

    @kayleightaylor_ I like my roku better than the firestick! Theyre pretty similar but my firestick has a lot of connection issues (could be just me tho)

  • 1000_FacedHero Thousand-Faced Hero ⚔️ (@1000_FacedHero) reported

    Hey, @HBOMaxHelp. I'm having an issue in your app on Roku with my subscription. How do I get in contact with a real person?

  • cpoliticditto connectpoliticditto. (@cpoliticditto) reported

    @PreetiRachel I have a Roku TV and HBO Max didn’t work with it for awhile, so I just...didn’t watch anything. No need to make a list but I’d gladly take 1 or 2 suggestions!

  • KyndalJadeDIY 𝒦𝓎𝓃𝒹𝒶𝓁 (@KyndalJadeDIY) reported from Gastonia, North Carolina

    Hey @disneyplus ! I’m having trouble streaming on my Amazon FireStick. I can stream on my Roku and on my phone but not on the stick. I get a “unable to access this title” on everything I play. What do I do? Thanks!

  • jim_haack darth_baby_yoda (@jim_haack) reported

    @ShaneGoBlue @hbomax @Roku Probably you being a moron is the problem Karen

  • noahgittell Noah Gittell (@noahgittell) reported

    I installed it on my desktop, but it's not showing up on my home Roku screen. Help @Roku or @hbomax?

  • JT_Pettry JT Pettry (@JT_Pettry) reported

    @hbomax @Roku Any word on the availability on Vizio Smart TV's or PS5? Casting from a phone is God Awful...

  • SakuTheGamer Saku (@SakuTheGamer) reported

    @hbomax There is no place to sign in on the roku verison of the app.

  • Harley_Quinn_93 HarleyQuinn (@Harley_Quinn_93) reported

    Is it just me or @hbomax on @Roku is just pain hbo? Can’t find Big Bang or titans anywhere please help

  • Stefaniya Stephanie Thompson, MA (@Stefaniya) reported

    Hi @hbomax, can you explain why I can’t sign in to your channel on Roku? I get your service through AT&T. Thanks

  • chichidez chichidez (@chichidez) reported

    @hbomax @Roku But can it work properly? It’s having some sound issues that isn’t occurring on any of my other Roku apps! Scroll to fast for content and app crashes.

  • Bluecroissant7 C (@Bluecroissant7) reported

    @Roku @hbomax It’s not working. Doesn’t update my hbo app to hbo max. Pls advise.

  • SwanniOnTV The TV Answer Man (@SwanniOnTV) reported

    @mcmahon_jay @brettmolina23 @Roku Try it, but I suspect it won’t work.

  • Stefaniya Stephanie Thompson, MA (@Stefaniya) reported

    @hbomax @HBOMaxHelp @Roku Can you help me log in? We get your service through AT&T. I’m getting an invalid login message.

  • LouisPeitzman Louis “All Is Calm, All Is Bright”-zman (@LouisPeitzman) reported

    @dietcock OK, I feel less bad about switching. Do you not have that problem with other Roku apps? It was driving me nuts.

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