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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Philadelphia, PA 1
Bothell, WA 1
Wilkes-Barre, PA 1
Phoenix, AZ 9
Cincinnati, OH 1
Clark, SD 1
San Jose, CA 1
Oriental, NC 1
Conselheiro Lafaiete, MG 1
Oakland, CA 1
Mariana, MG 1
Denver, CO 4
Jacksonville, FL 1
Belford Roxo, RJ 1
Providence, RI 1
Township of Evan, KS 4
Nilópolis, RJ 1
Bloomfield Hills, MI 1
Clayton, NY 1
Colorado Springs, CO 1
Clute, TX 1
Spring, TX 1
Los Angeles, CA 1
Lansdale, PA 1
Clifton, TN 1
West Chester, PA 1
Derby, IA 1
Dallas, TX 2
Córdoba, VER 1
Tlalnepantla, MEX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeyBoom32
    Brett Bear (@MikeyBoom32) reported

    @Roku Roku asking for a private message is ridiculous. Roku knows exactly what the problems are as it has been widely reported and complaints are numerous. Almost no Roku owner has not been touched by the new update. Slow apps, apps that will not open, unable to download new apps.

  • sandiek
    sandiek is in the skiiiieeesssss (@sandiek) reported

    the new @roku layout is so bad that I delayed tuning into the #worldcup to fix it back after it got dumped on me.

  • Jinxsyns
    Jinxsyns (@Jinxsyns) reported

    So what absolute ******* retard at @Roku decided that when adding a remote THE ******* BACK, HOME, AND ******* APP BUTTONS DON'T BRING YOU BACK TO THE HOME SCREEN OH AND BEST PART IT DOESNT SAY THIS SO I SAT HERE HITTING EVERY ******* BUTTON BUT THE LEFT BUTTON TO GET IT TO WORK

  • ZakkRyan
    Zakk Cornish-Fraser (@ZakkRyan) reported

    @swiftfairy_13 @DiscussingFilm @Roku I highly recommend any tv that doesn’t have a build in service like Roku. Many makers and retail chains can sell same models but last few numbers are dif so you get less quality out of it. There’s some fantastic options out there though

  • cyberale60
    cyberale60 (@cyberale60) reported

    @Roku It’s terrible for people with vision issues. The icons are too small. It was better the way it was with the large icons

  • maureenmcmahon8
    Maureen Imrie (@maureenmcmahon8) reported

    This new @Roku Home Screen is awful! How can I opt out? Put it back , new upgrade is horrible.

  • ahoward7652
    A Howard🛩 (@ahoward7652) reported

    Don’t buy a @Roku TV. Support is terrible. TV worked perfectly for 30 days then starting have echo with optical and built speakers on. Did everything support told me to do no luck Now they ghosted me! All I want is to have it replaced.

  • Tommy2legs
    Lt. Broccoli - Parody 🥦 🇺🇸 🇺🇦 🇵🇸 (@Tommy2legs) reported

    @Roku fix everything about the new OS! I mean why is the only option on quick access to remove something!? Why can't they be moved? What the heck!?

  • lordsammygato
    Lord Sammy Gato (@lordsammygato) reported

    @Roku Wow, those changes to the app are terrible! Thanks! 👍

  • sandiek
    sandiek is in the skiiiieeesssss (@sandiek) reported

    haven't been able to watch @espn on @roku for weeks because the app is effed up and apparently using an outdated login token (have uninstalled and reinstalled already). Fortunately it works on my @madebygoogle gtv chromecast, so we're (mostly) fine.

  • Henrywelch63
    Henhouse henry (@Henrywelch63) reported

    Hey @Roku I not happy right now! Tried to get an issue settled, and your AI assistant was no help. Tried to call corporate customer service, it said I might not even get a call back! REALLY!!!

  • AWholeLotOfMeh
    AWholeLotofMeh (@AWholeLotOfMeh) reported

    @Roku having subtitles issues continuing into 2026 on streaming services is enough of a reason to move to another platform. The UI is great but come on, it’s been years now.

  • AxTheEx
    The Diary Of A Social Gal (Stephanie Dolce) (@AxTheEx) reported

    @Roku how come I can’t create an account and I only have to sign in as a guest!? what kind of stupid set up is this?

  • AndrewStaten
    Andrew Staten (@AndrewStaten) reported

    @TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.

  • Catscollecttcg
    cats collectibles tcg (@Catscollecttcg) reported

    @Roku PLEASE HELP 🫪🫪🫪

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