Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Moreno Valley, CA | 1 |
| Mason City, IA | 1 |
| Bracknell, England | 1 |
| Fort Wayne, IN | 1 |
| Kansas City, MO | 2 |
| Edgewood, MD | 1 |
| Kountze, TX | 1 |
| Detroit, MI | 1 |
| Marlow, NH | 1 |
| Munster, IN | 1 |
| Fareham, England | 1 |
| San Mateo, CA | 1 |
| Morro Bay, CA | 1 |
| Miami, FL | 2 |
| Randallstown, MD | 1 |
| Washington, D.C., DC | 1 |
| Campbellsburg, KY | 1 |
| Peterson, IA | 1 |
| Alexandria, VA | 2 |
| Knoxville, TN | 2 |
| São Paulo, SP | 2 |
| Phoenix, AZ | 1 |
| Dallas, TX | 1 |
| Prescott Valley, AZ | 1 |
| Shawnigan Lake, BC | 1 |
| Columbus, OH | 2 |
| Oriximiná, PA | 1 |
| New York City, NY | 3 |
| Denver, CO | 3 |
| Statham, GA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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SynRen (@SynRen) reported@Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.
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Cream the Barber (@creamthebarber) reported@Roku Just bought a new stick just a few months ago, and it’s already taken a crap on me. Freezes all the time, and now doesn’t pick up my WiFi. It was fine when I first got it, now it just doesn’t work. And this is about the 4th stick that’s done this. Really terrible. Smh.
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Brittney (@hope_britt) reported@DIRECTV & @Roku rcount your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy
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Pickhandle Jones (@PickhandleJones) reported@Roku You have the worst customer service ever. What a crap company.
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MrScottFletcher (@MrScottFletcher) reported@Roku - your latest updates have really borked antenna live TV recording. Almost unusable. Rewind works until it doesn’t, sometimes just wipes out the buffer, doesn’t show the cursor/scrub time on the timeline, no more thumbnails while scrubbing? Ouch.
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The Dude Abides (@Cantor82) reported@Ask_Spectrum is there a problem with the spectrum app on Roku and the cell phone?
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LIBER000 (@Samael1976) reported@CordCuttersNews Great! I will make sure after I throw this POS TV down the stairs that I never buy another @Roku TV again. Every update makes my TV more useless and unusable. Can't wait! 😒😑
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Justlivingonearth (@Justlivingonea2) reported@Roku Roku refuses to let me login to my HBO Max account. Now HBO says email and password don’t look right. Yet when I use the Vizio remote, there’s no problem. 🤷🏼
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Al Horford Pacino (@alpacinogrunt) reported@MLBTV FIX YOUR ******* ROKU APP. JESUS
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Reverend Sarah (@revsarahgarner) reported@Roku @FRANCE24 Your channel on my Roku TV is not working. France24 channel. One of my go-to channels.
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Hi, I am Daniel (@bigbroncosfan) reportedUgh. What did @Roku do to their interface? It is unusable.
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EriePop⁷🌈❣🖤 (@ErieP0P) reported@gagaoolala The subs still aren't working on the roku app either & it crashes when I try to fast forward. I contacted you all about this last wk & still not working 😞
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Tells, MBA (@tdotcade) reported@Roku Disney Plus isn’t working on my Roku Ultra. Hasn’t been for over a week. Fix this.
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xprezeu (@xprezeu63204) reported@Roku I was going to join today but your app doesn’t say much. Yiu cannot chat because of bats in Apple phones. Does it work on Verizon ? I have no idea what a subscription is or how much it is. Get a new a manager. I’ll find something else I guess.
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Adam Billmann (@AdamBillmann) reported@Verizon hey, why does my home internet default to a different location then I’m at? I cant get my @watchfoxone to work correct because it’s giving me Chicago as my local news, not Milwaukee! How can I fix this? I updated my correct address on @Roku
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