Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:


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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Steinbach, MB 2
Flanagan, IL 2
Parkville, MD 2
Tucson, AZ 2
Dallas, TX 2
Atlanta, GA 2
Palm Coast, FL 1
Eufaula, AL 1
Newark, OH 1
Danville, KY 1
Fort Worth, TX 1
Faber, VA 1
New Pekin, IN 1
West Valley City, UT 1
Caro, MI 1
Los Angeles, CA 1
Westland, MI 1
Central Point, OR 1
Guayaquil, Provincia del Guayas 1
Beaver Dam, WI 1
Sandusky, OH 1
Frisco, TX 1
New Orleans, LA 1
Vienna, VA 1
Porto Velho, RO 1
Phoenix, AZ 1
Elk Grove Village, IL 1
Newland, NC 1
Wilson, OK 1
Seminole, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Free_Bird1006 Zach Jackson 🐝 (@Free_Bird1006) reported

    @SeanRossSapp I haven't had issues with the BR Roku app but it will be nice if we eventually get an AEW Network type thing to use

  • AlanSoclof Alan Soclof (@AlanSoclof) reported

    2. When Netflix launches the ad tier, they will likely be relying on either Comcast or Roku ( $ROKU ) to help with the ad sales process & tech. This would will likely lead to Comcast or Roku taking a % of the ad revenue & hurting Netflix's ARPU

  • IsabelSala2 Isabel Sala (@IsabelSala2) reported

    @RokuSupport @ThatOrangeDrank @RokuSupport Im about to get rid of our Roku and switch to Apple TV because of NO Roku telephone support. Many times Roku is down or doesn’t work and their recording says telephone support only for new customer set-up! Response?

  • samc83 Sam Cooper (@samc83) reported

    @JamieDyer89 @realENHolloway @PPlusNews I like the hubs. I dislike having missing seasons (CSI, NCIS, NCIS LA) plus I dislike the hub layout on Roku. You click on a hub and all the content is listed one long line. Also they need an autoplay feature. I guess PP has just launched and there will be teething problems

  • TeamYouTube TeamYouTube (@TeamYouTube) reported

    @msajeep We might be able to help you from here – mind sharing more details about what happens when you try to watch live programming on your YTTV on Roku? Are you seeing the same on any other devices? A screenshot of the error message you get would also be helpful.

  • WrestleWithMtns Josh (@WrestleWithMtns) reported

    @SeanRossSapp I’ve watched every AEW ppv on B/R on my Roku and have never had a single problem. Maybe I’m lucky. I cable internet too, so nothing crazy. What problems were people having?

  • SaveAmerica206 Robyn Thankful 💙 🌊💧 (@SaveAmerica206) reported

    @acwelling I have had that happen on another channel. Sometimes a channel may just not work. I had to use the CNBC app once when the live channel was just not there. I use SlingTV through Roku and restarting Roku solves most buffering issues.

  • msajeep Mike Albanese (@msajeep) reported

    @TeamYouTube who do I contact for issues I’m having watching any live content with YouTube TV on a Roku?

  • stick702 Christina (@stick702) reported

    @XfinitySupport I am receiving an error 500 on my Roku Xfinity Stream app and my Xfinity stream app will not open on my phone. Please advise.

  • _brookeauthor Brooke Campbell🏳️‍🌈📚😍⚾️🍩 (@_brookeauthor) reported

    @wprofastpitch @USSSAPride @SmashIt_Vipers Able to stream on ipad from website, but usssalive isn’t live on Roku channel! Can y’all fix that?

  • JustinianKnight Justinian/Noxus (@JustinianKnight) reported

    @JekadoMeow This might be the only option now as full screen sharing doesn't seem to work on my roku anyways. Guess I'll order one.

  • momoftuckwes Heather johnson (@momoftuckwes) reported

    @BallySportsSO is there an issue with y'all and @Roku ? Can't get the @Braves to play.

  • Tmalsbary Travis Malsbary (@Tmalsbary) reported

    @jshmlr @RokuSupport Sent a dm, but the error seems to have resolved itself overnight thankfully. There shouldn't be a network or Roku server connection requirement for live TV to function properly. Based on others having the issue around the same time as myself, I worry this may be true.

  • simpfordrphil melvin (@simpfordrphil) reported

    Yo @Roku I can't get my Roku to connect wirelessly suddenly. I've done everything google said to do send in the troops I need help q

  • syds180turn Sydney Chandler (@syds180turn) reported

    @RokuSupport When I try to play something on the Roku Channel, it immediately pops back to the home page. It worked fine yesterday, but today it would work. What's going on?

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