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Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oriental, NC 1
Conselheiro Lafaiete, MG 1
Oakland, CA 1
Mariana, MG 1
Denver, CO 4
Phoenix, AZ 8
Jacksonville, FL 1
Belford Roxo, RJ 1
Providence, RI 1
Township of Evan, KS 4
Nilópolis, RJ 1
Bloomfield Hills, MI 1
Clayton, NY 1
Colorado Springs, CO 1
Clute, TX 1
Spring, TX 1
Los Angeles, CA 1
Lansdale, PA 1
Clifton, TN 1
West Chester, PA 1
Derby, IA 1
Dallas, TX 2
Córdoba, VER 1
Tlalnepantla, MEX 1
Madison, WI 1
Fairfax, VA 1
Marine City, MI 1
Clinton, WA 1
Urbandale, IA 2
Knoxville, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • 80sBoxing
    1980s Boxing (@80sBoxing) reported

    @Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?

  • MikeyBoom32
    Brett Bear (@MikeyBoom32) reported

    @Roku Roku tells you force restart, unplug and do the secret remote cache restart. None of it works because the new software sucks. If your lucky enough to not have a bricked tv you are left with just horrible service. FIX THE SOFTWARE UPDATE.Hopefully Fox will rethink the purchase

  • Eat_Drink_Smoke
    King Kev (@Eat_Drink_Smoke) reported

    @red_chem_lite @Roku Did you try the anti-nail biting pen I mentioned last time? LoL I'm just INSANELY curious if it would work...

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @Roku @Ka_Le_Jo How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • 1nject0rX
    Tom Foolery (@1nject0rX) reported

    Thank you @Roku I've been paying $70 a month to @DIRECTV for the exact same channels as you all and you have way less commercials and better quality. Thank GOD I found Roku

  • FrogSalsa7625
    Frog Salsa (@FrogSalsa7625) reported

    @Roku Dear Roku. Please fix the HDMI issue with Playstation 5! Ever since your new 'improvements', my TV shows a blank screen and repeated attempts cause it to crash and reboot. Also, I hate that I cannot control the way I want the home screen to appear the way it was before.

  • djmikebryant
    Mike Bryant (@djmikebryant) reported

    @Roku please bring back the other Home Screen. This new one is awful. Thanks

  • ghfrost3
    George H Frost III (@ghfrost3) reported

    So I pay for a subscription on @Roku payment goes through they get the money. Subscription does not work. @Roku is good at taking the money but… that’s where their part ends taking the $$. **** doesn’t work and zero real support. You ******* suck and I’m going back to cable.

  • northroadcreate
    NorthRoad Creations (@northroadcreate) reported

    Why isn’t @AppleTV working on @Roku since whatever stupid Roku redesign/update they did? By the way Roku, no one asked for that nonsense. Leave things alone when they work!

  • whipofcords
    whipofcords (@whipofcords) reported

    @TCL_USA @Roku these new updates suck! Fix it!!, now my tv just shuts off, when ever it wants!

  • CharlesEWirtzJr
    Charles Wirtz (@CharlesEWirtzJr) reported

    @espn and @Roku - I can’t access any content. I’m logged into all my accounts, including @Sling, uninstalled and reinstalled all the apps, factory reset the tv, but still can’t get past the get access screen. I get confirmation “success” when I log into through my phone. Help!

  • BRH1776
    Brian🇺🇸 (@BRH1776) reported

    @Roku I’m trying to cancel my subscription to @AngelStudiosInc every time I try to, tells me I got no subscriptions with you. I got a few. Angel says I can’t cancel because I gotta go through yall. Help.

  • Nauseum62
    Buttery Duck (@Nauseum62) reported

    @Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.

  • LoveMyFFAJacket
    Sydney 👑 (@LoveMyFFAJacket) reported

    @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

  • __kbolaydiggs__
    ky baby (@__kbolaydiggs__) reported

    @Roku might be the worst TV brand ever. Remotes never work, when you try to use a mobile remote it can never connect to the TV.. Let’s get it together.

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