Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Clute, TX | 1 |
| Spring, TX | 1 |
| Los Angeles, CA | 1 |
| Lansdale, PA | 1 |
| Clifton, TN | 1 |
| West Chester, PA | 1 |
| Phoenix, AZ | 6 |
| Derby, IA | 1 |
| Dallas, TX | 3 |
| Córdoba, VER | 1 |
| Tlalnepantla, MEX | 1 |
| Madison, WI | 1 |
| Fairfax, VA | 1 |
| Marine City, MI | 1 |
| Clinton, WA | 1 |
| Urbandale, IA | 2 |
| Knoxville, TN | 2 |
| Arlington, MA | 1 |
| City of Saint Louis, MO | 1 |
| Santiago, Santiago Metropolitan | 1 |
| Louisville, KY | 1 |
| Tolleson, AZ | 1 |
| Denver, CO | 3 |
| Chicago, IL | 1 |
| Rio de Janeiro, RJ | 2 |
| Canonsburg, PA | 1 |
| Brooklyn, NY | 1 |
| Slidell, LA | 1 |
| Houston, TX | 2 |
| Kassel, Hesse | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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LG (@lisagrim2002) reported@Roku I have Backdrops set to start after 1 min of inactivity. It never starts on its own. I never had this issue with the photo streams app. It always started reliably. I've looked online for trouble shooting (like start it manually) then it might work once but not anymore
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TheBarbequePit (@BarbequePit) reportedStill no help on this btw @Roku
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Al Grendh (@algrendh) reported@Roku this hdcp error is fcking annoying. can't you fix this 💩??
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3arnhardt ﻦ (@3arnhardt) reportedI'm hearing @roku is too ****** to handle the 4k that the race was recorded in. Is that the issue?
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shelby #ExtendAdley (@bigshelbss) reported@Roku your new Home Screen layout is dogshit fix immediately
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Smigman (@Smigman1) reported@Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.
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Rob Ables (@rables73) reported@Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.
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Ritentune (@Ritentune) reported@Roku If you are experiencing some issues using TABLO, try hiding “Quick Access” and “Recommended Rows”. Both mess with the cache and sticking with the basic display seems to work much better. Trying to mess around with AI sometimes causes more problems than anything else!
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NorthRoad Creations (@northroadcreate) reportedWhy isn’t @AppleTV working on @Roku since whatever stupid Roku redesign/update they did? By the way Roku, no one asked for that nonsense. Leave things alone when they work!
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Ken Kallembach (@imken24) reported@Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.
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SlowdownMemes (@PokeyTexan) reported@YouTube please fix the Jump Forward feature on your @Roku app. I don’t care whose end of the tech it’s on. I pay for three YT Premium, so that my kiddos don’t infect my feed or complain about what each other watch. I’ve told them “ give it a few days to patch it”. It’s been hell
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alex (@alexsears97) reported@FehInsane @Roku Happening to me too. This update was terrible
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Sydney 👑 (@LoveMyFFAJacket) reported@Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.
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George H Frost III (@ghfrost3) reportedSo I pay for a subscription on @Roku payment goes through they get the money. Subscription does not work. @Roku is good at taking the money but… that’s where their part ends taking the $$. **** doesn’t work and zero real support. You ******* suck and I’m going back to cable.
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Abnormal Accrual (@bbm010) reported@robinivski @ContrailsAI @Roku Yep. They are one of the worst ASC 606 sinners.