Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Portland, OR 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • allertsenaoj JtE (@allertsenaoj) reported

    @VikiStatus why is the Viki App not working on Roku? I already installed the update numerous times and its still saying that i needed to update the latest version on Viki app

  • brittanyrstroud Brittany Stroud (@brittanyrstroud) reported

    someone tell me how to fix my roku ://

  • Andrew_Giglio Andrew Giglio (@Andrew_Giglio) reported

    @Lexialex @carlwinberg Is it due to an app support issue? Perhaps buy an external device ala a roku etc instead.

  • sdlovessmoke14 Shauna (@sdlovessmoke14) reported

    @BigStang66 @hulu @netflix I use it on the TV app. I just looked online at the Roku. Unless there are various quality and options with the Roku, it's seriously affordable! It's under $20. So, is this the Roku you're referring to?

  • smoakie257 Willie Fistagash (@smoakie257) reported

    @Ask_Spectrum I had to hang up. Your equipment is garbage. I buy a simple Roku and you guys can’t even work with that. Instead 2010 tech sent to my house. Hulu never even gave us a hiccup. Wish they weren’t so popular and expensive.

  • Leigh574 Leigh (@Leigh574) reported

    Has anyone had issues with casting youtube to their roku/TV? (Yeah I know I can just use the app itself on roku) Everything is logged in and fine but when I click the cast icon on my phone nada happens.

  • SVannispen Scott VanNispen (@SVannispen) reported

    @hulu_support Roku TV won’t let me sign into my Hulu account, but I have no problem logging into it on my phone. Why?

  • Mbss3000 Mobius (@Mbss3000) reported

    @Leigh574 its so annoying. maybe try updating the app on the roku? or rebooting that. I hate when there's some glitch in the code that causes it to f up I reboot everything. Sometimes the phone/tablet has something that's running that could block it too. are you seeing the roku on it?

  • 1998SaturnSL2 Tom (@1998SaturnSL2) reported

    Watching Kenshin on @hbomax on Roku, and there's some language issues. Keep having to exit out of the episode and go back in so it stays english. I don't even change the language setting. It defaults right, but doesn't play right.

  • Jockfirth John Firth (@Jockfirth) reported

    @RokuUK HDCP error 020. When will you fix it!! #new to Roku and very disappointed! Come on!!

  • hannahbananner Hannah (@hannahbananner) reported

    I’ve never felt so useless trying to make this PS4 and Roku TV work together but I’ve always been the Apple TV and XBOX kind of gal idk maybe I’ll learn

  • cptjtspaulding Daniel Frank (@cptjtspaulding) reported from Los Angeles, California

    @HBOMaxHelp Is there a way to report bugs to the Roku team? I’ve tested this on other doo-hickeys/devices and it only seems to be a problem on the Roku.

  • TrippinGecko Trippin Gecko (@TrippinGecko) reported

    @redbox I purchased 2 movies on your app thru my Roku @SASRedNotice & @TheCroodsNewAge but now when I try to access the app, it says it is not available in my country! Please help.

  • gr8wheels William Whö ♿ (@gr8wheels) reported

    @SIRIUSXM @siriusxmcanada I wanted 2 listen to my SiriusXM on the telee through Apple or Roku It is 2021. Perhaps you have heard of QR codes which can be used to access things off the internet Instead I need 2 go through 4 steps and enter all my user data AGAIN #NOT working

  • TheRealJGarrett Professional Dog (@TheRealJGarrett) reported

    @funimationhelp English subs on Dragon Goes House Hunting episode 3 and 4 won't work properly on Roku app. Both episodes stop showing subs immediately after showing translation of onscreen text. Other languages [Spanish, Portugese] still work just fine. Reinstalling didn't help.

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