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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 2
Portland, OR 1
Salt Lake City, UT 1
Boca Raton, FL 1
Bradford, PA 1
Philadelphia, PA 1
Queens, NY 1
Orlando, FL 3
Chicago, IL 2
Rome, Latium 1
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Atlanta, GA 2
Columbia, SC 1
São Paulo, SP 1
Dallas, TX 4
Benton, AR 1
Saint Cloud, MN 1
Fayetteville, NC 1
Sterling, VA 1
Brasília, DF 2
Bel Air, MD 1
Berlin, Berlin 1
Monterey, CA 1
Gainesville, GA 1
Springfield, MO 1
Houston, TX 3
Jacksonville, FL 1
East Syracuse, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRomanPerez
    Roman Pérez (@TheRomanPerez) reported

    @RyanPMoore1 @NaClTheEarth @RokuSupport Yeah that’s the problem we had. I took it off auto. It worked for us. That way it doesn’t do that at least for now until Roku and Paramount Plus get their act together.

  • ManWithNoName87
    Man With No Name (@ManWithNoName87) reported

    @RSBNetwork @rumblevideo Rumble keeps crashing on my roku. Anyone else having that issue?

  • Dubyatrades
    zeroplays_trades (@Dubyatrades) reported

    @SicilianSwinger im just glad to see roku broke out and retested and hoping spot does the same its broken trend but not confirmed it with a retest or break above the resistance

  • ArizonaWildcat
    Sara Hammond (@ArizonaWildcat) reported

    @TechSamurai007 @Roku So I do this on my iPhone or iPad? Then how does it get on the TV screen? See what I mean about the level of help I need....

  • Jakobkilmer
    Jakob (@Jakobkilmer) reported

    @hulu_support Unfortunately,I do not think those steps provided will help. All of our TV's are TCL Roku brand and it does the problem on all of them, and in fact it just happened again not too long ago. Had 4 minutes left and the app thought we were at the end credits even though we were not.

  • spanglerwc3
    Bill Spangler (@spanglerwc3) reported

    @FormulaEgeek @MotorTrend I have the app, but the race is only available through @MotorTrend which is horrible! Doesn’t work on ROkU, will not Chromecast, customer service says they know but won’t work on it in an email to me. Terrible!!

  • hulu_support
    Hulu Support (@hulu_support) reported

    @FFeisto We're so sorry for the frustration! Our team is aware of the trouble affecting Roku devices and we're actively investigating. We hope to have a fix in place soon and we appreciate all of your patience in the meantime!

  • theemilymiranda
    Emily Miranda (@theemilymiranda) reported

    @SummerSlam @peacockTV @WWENetwork Did you fix it so we will actually be able to rewind, fastforward and pause on Roku?

  • theemilymiranda
    Emily Miranda (@theemilymiranda) reported

    @PeacockTVCare did you fix it so that the paying customers using a Roku will FINALLY be able to fast-forward, pause and rewind during #Summerslam @WWE

  • AndrewS01250914
    Andrew Scott (@AndrewS01250914) reported

    .@WeAreSTV Just signed up to STV player plus so I don't need to watch adverts. Oops. Doesn't work on Roku. Utter bullshit. I'll just cancel that subscription and watch something else.

  • Graphixgurl
    Dawn Bender (@Graphixgurl) reported

    @Roku @RokuSupport I've been dealing w/ a customer support issue for 10 months. I keep getting insincere, canned responses and no actual resolution. Do humans work for your customer support team?

  • duckboy300
    Darby Allin is Lit (@duckboy300) reported

    @slinganswers So I need to buy it from your website and it will work on my Roku Ultra?

  • HBabcock10
    ExRayFusion_II- People Power Unite Now!! (@HBabcock10) reported

    @ActivistJesse09 @alisat22 I solved the problem of TV service in 2015 with the purchase of 2 ROKU media player. Never regretted it!

  • bc_westlake
    Dr. Brittany Westlake (@bc_westlake) reported

    @paramountplus Our Paw Patrol stream is showing up purple tinged. Any suggestions to fix it? Have already tried restarting the stream, restarting the Roku, reconnecting the HDMI cable. Works fine in the menu, and sometimes for the first 10 secs of streaming and then switches.

  • dcmetkornlimp1
    Diane MacFarlane (@dcmetkornlimp1) reported

    @RokuSupport bought a Roku Express, everything was working. 2 1/2 hours later it lost connection and I cannot reconnect. When scanning for networks none show up, wireless MAC address is all zeros, then it switches itself off. No problem connecting internet to any other devices.

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