Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Russellville, AR 3
Seattle, WA 2
Portland, OR 2
San Antonio, TX 2
New York City, NY 2
Yashiro, Hyōgo 1
Ashburn, VA 1
Detroit, MI 1
San Diego, CA 1
Mountain Home, AR 1
Comanche, TX 1
Chickasha, OK 1
Lincolnville, KS 1
Kansas City, MO 1
Bandera, TX 1
Steamboat Springs, CO 1
Brookville, OH 1
Cary, IL 1
St. Louis, MO 1
Rochester, NY 1
Elmore, MN 1
Bessemer, AL 1
Covina, CA 1
Congress, AZ 1
Canton, CT 1
Philadelphia, PA 1
Albany, NY 1
Price, UT 1
Cottonport, LA 1
Cáceres, MT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • LandryLV1 Landry (@LandryLV1) reported

    @HBOMaxHelp I'm honestly tired of the constant issues with the incredibly poorly designed Roku app. I've gone through all the updates, resets, and still continuously get kicked off or locked up. It's not just me, see Twitter. Throw me a bone or I'll look for a superior service

  • AZVotes Arizona Political 💎 (@AZVotes) reported

    The @hbomax app on @Roku is the worst! Unwatchable! I don’t have issues with any other streaming app but HBO Max is absolutely terrible. Cancelling tomorrow.

  • rosko313 SH Ro$ko (@rosko313) reported

    @wendycardenb I am not doing anything b/c of the whole with YouTube and Roku, since the app isn’t there for new downloads. But it is happening on my Chromecast, which is google/YouTube’s own streaming device. I haven’t gotten anything from them about a fix

  • CryssyJ824 Crystal (@CryssyJ824) reported

    @RokuSupport I'd really appreciate it if Spotify would start working again on my Roku. I went round and round with their tech support before realizing it was an issue with y'all. I have tried everything to fix it. Nothing works.

  • SocksMink Cotton_Socks Mink (@SocksMink) reported

    @MayakoKitsune My roku tv is a tcl and it isn’t the best ir worst

  • LandryLV1 Landry (@LandryLV1) reported

    @HBOMaxHelp I have updated the Roku, I have reset the Roku, I have unplugged it. I have uninstalled HBO Max and reinstalled it. Honestly this is the only app I have continuous problems with.

  • jaylyn_xp jay 🍒 (@jaylyn_xp) reported

    @RokuSupport @YouTube yall please fix the youtube app on roku tvs 😭😭 i need the reddit stories videos to go to sleep and yall are throwing off my bedtime routine 😔

  • Vdoesart Valentine (@Vdoesart) reported from Louisville, Kentucky

    Jesus Christ @roku yesterday the @YouTube app didnt work and now @Netflix is doing the same thing. Select the app and all you get is the home screen.

  • Bjacobs2k2 Bradley Jacobs (@Bjacobs2k2) reported

    @TeamYouTube I've found a work-around at the moment, but I'm wondering how the theme on my menu screws this up. @Roku

  • ShawnDillenbeck Shawn Dillenbeck (@ShawnDillenbeck) reported

    @HBOMaxHelp I'm trying to access hbo max via roku and when attempting to play anything I get an error "an unknown problem occurred. Please contact your TV provider ". This was working fine about a week ago

  • IlAnomalyIl Tyler™ (@IlAnomalyIl) reported

    @HIDIVEofficial is there any sort of fix for CC going too fast and being like two-three lines ahead on roku? If it’s a one of a kind thing then my bad lmao

  • wildwonderfulll Amanda (@wildwonderfulll) reported

    @hulu_support when will you all fix the glitch with roku? App crashes as soon as I log in every time. Has been that way for over a month!!! Please fix this 🙏

  • h6mCWTcDbGcQVJI Ryo (@h6mCWTcDbGcQVJI) reported

    @LilJavi04 @YouTube @Roku I emailed roku support team the serial number, issue id, all those stuff and i got it to work finally so you can try that maybe?

  • kasey__moore Kasey Moore (@kasey__moore) reported

    @TZM_TMT I'm talking more broadly (my old Roku set became unusable but was quite old). So many TV OS's out there nowadays and with Roku overall business model becoming ad-focused I'll just go elsewhere. Android TV is my favorite by a mile.

  • mary_taite BeltwayRaised (@mary_taite) reported

    @Roku @kanyewest Can it help me find my internet connection? Thanks @roku for a substandard product.

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