Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Buffalo, NY 3
Ashburn, VA 2
Melbourne, FL 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Cranberry Township, PA 2
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1
Laconia, NH 1
Gassville, AR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • xaviernie Ernest-oh (@xaviernie) reported

    @Ask_Spectrum what is wrong with the Spectrum TV app for streaming devices!? Not working for Roku, Laptop, smartphones etc...

  • korikazeryuu Hal Galbreath (@korikazeryuu) reported

    @RokuSupport you have one hour to fix your ******, or every Roku branded device in my house gets scrapped for recycling. I've bever dealt with such a high profile company with such ****** customer service.

  • jessfee JESSICA FEE (@jessfee) reported

    HBO makes excellent television and an absolutely awful Roku app. Why is "next up" previews still a thing?! You know I'm about to watch the next episode immediately.

  • Jayne_1966 Jayne Watson (@Jayne_1966) reported

    @NOWHelpTeam Any update regarding the issue with the Roku stick I have purchased a sports pass and can’t watch it on the tv for a few weeks now I hope refunds are going to be offered.

  • datgirl_suga ʂ.Rob 💋 (@datgirl_suga) reported

    Y’all have any problems with y’all @Roku tvs 🤔

  • occ_spoonerism Justin (@occ_spoonerism) reported

    @FUNimation Same broken Roku app, who this

  • GoogathePirate The Ol Jolly Roger (@GoogathePirate) reported

    @peacockTV @PeacockTVCare @Roku Fix the damn hdmi issue ! Millions of people use data la

  • Bangjobz Toddy (@Bangjobz) reported

    @SpotifyUSA why can I not watch @joerogan on my tv thru your app on @Roku .. gotta figure it out guys this is a big issue.

  • Sudikoff Scott Sudikoff (@Sudikoff) reported

    @MikeFromWoburn Yup. I’m on NESN App on Roku. Now went black. I can never watch a game cleanly through this. Always an issue.

  • steveshanyaski Steve Shanyaski (@steveshanyaski) reported

    @NOWHelpTeam how have you NOT SORTED the Roku stick failure yet? Just roll back the operating system to how it was before you messed it up. It’s so simple? Stop blaming Roku when you created the build, Roku works fine with every other streaming app. Stop saying “fix in 24hrs”.

  • BigDragonien Nerd Gigante (@BigDragonien) reported

    @RoboMaximillion they say theyre up to date. and the problem JUST started today out of random Youtube works fine. but netflix and the roku media player dont play any sound, and seem to be struggling to load. Netflix struggles to buffer low def and media player keeps freezing the video playing

  • simplyyyyyytee Tenéjah (@simplyyyyyytee) reported

    I accidentally washed my roku remote with my comforter and now it doesn’t work🙃

  • RafalEstates Rafal Soltysek (@RafalEstates) reported

    @discoveryplus hello, i have a subscription thru amazon, im trying to sign in on roku to D+ with same amazon credentials but i cant, ..do i need to cancel thru amazon and re-subscribe separately ? thanks

  • Mountanderson Matthew (@Mountanderson) reported

    @Editwithmouse @PhillyD I had problems with another channel. Couldn't play on my roku. Could play everywhere else and when I signed out. Turns out video quality got switched from auto to 4k and it just made a total mess of things.

  • EDNJACK53 Bill Shannon (@EDNJACK53) reported from Southbury, Connecticut

    @Roku @Ask_Spectrum So are we going to solve this app issue soon or what?

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