Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boynton Beach, FL | 1 |
| Mandeville, LA | 1 |
| Center Harbor, NH | 1 |
| Lewisville, TX | 1 |
| Deerfield Beach, FL | 1 |
| Glendale, AZ | 1 |
| Kite, GA | 1 |
| Springfield, MO | 2 |
| Weiser, ID | 1 |
| Esmeraldas, MG | 1 |
| Tulsa, OK | 1 |
| Township of Evan, KS | 3 |
| Concord, NH | 1 |
| Saint Clair County, MI | 1 |
| Lorain, OH | 1 |
| Wayzata, MN | 1 |
| São Paulo, SP | 2 |
| Albuquerque, NM | 1 |
| New York City, NY | 1 |
| Asheville, NC | 1 |
| Sacramento, CA | 1 |
| Denver, CO | 2 |
| Yuma, AZ | 1 |
| Sikeston, MO | 1 |
| Columbus, OH | 1 |
| Teresina, PI | 1 |
| Minneapolis, MN | 1 |
| Silver Spring, MD | 2 |
| Conroe, TX | 1 |
| Mitchell, IN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Spicola (@AlexSpicola) reported@RokuSupport @Roku HELP!!! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?
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David Cornell (@Cakefacethedad) reported from Rome, LatiumDear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?
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Skippy QSB (@Skippyqsb) reported@Roku @TheRokuChannel Keep getting connection issue error and telling me to check my connection, then it dumps me back to main Roku menu. Connection is fine. I have no problems with other apps, just with Roku Channel. I have checked for updates and rebooted. Still getting error.
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Alex Spicola (@AlexSpicola) reported@Roku @RokuSupport NEED HELP! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?
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Ann_Elyse (@Ann_Elyse) reported@hulu_support Hulu live is down AGAIN on all platforms - Roku, app, etc. I've tried all of your steps and nothing works . . . the problem is on your end not the customer!
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EriePop⁷🌈❣🖤 (@ErieP0P) reported@gagaoolala The subs still aren't working on the roku app either & it crashes when I try to fast forward. I contacted you all about this last wk & still not working 😞
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Melanie Morgan (@MelMMorgan1) reported@fuboTV @Roku @AskAmex Amex, fuboTV and Roku will not cancel my subscription. They each say via bot chat that the other has to do it. But no one will. Can you just block payment? Or where/how can I get help to cancel my subscription?
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The wanderer (@thewanderer2020) reported@Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku
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Jim Jennings (@JimJenn78843628) reported@Roku Hey folks, Roku will not help you if you are being scammed by a third party. Roku will take your money but will not interfere with a fraudulent scam.
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PureBlood86 (@MAGAPureblood86) reported@Roku WTF?! Remote control batteries go dead every 2 weeks. Can we fix this? I've never seen anything like this in my life. Multiply this times 4 ROKU tvs in the house. Getting ridiculous. Is Amazone Fire any better? anybody chime in. Thx,
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Reverend Sarah (@revsarahgarner) reported@Roku @FRANCE24 Your channel on my Roku TV is not working. France24 channel. One of my go-to channels.
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Esmeralda (@cannamomma_) reportedBro is Hulu not working in anyone else’s Roku tv? Ts pissin me off. @hulu_support @RokuSupport
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Yaaarrittzzza☀️ (@MaleniYaritza) reportedAnyone having issues with @Roku 😭
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Dr. Stack Sats & HODL (@NoBagHolder) reportedDear @MLBTV please fix your @Roku app. Every time I try to resume a game the next day from where I turned it off, the broadcast begins where I left off, immediately crashes, and then starts back at the beginning of the game when I restart it.
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Katie from Canada (@xUnderdog21) reported@Plum1977 @WORKlNONMYAURA @CraveCanada I've done that for half an hour on the Roku app. It doesn't work.