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Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Reno, NV 1
Woonsocket, RI 1
Eustis, FL 1
Junction City, KY 1
Boynton Beach, FL 1
Mandeville, LA 1
Center Harbor, NH 1
Lewisville, TX 1
Deerfield Beach, FL 1
Glendale, AZ 1
Kite, GA 1
Springfield, MO 2
Weiser, ID 1
Esmeraldas, MG 1
Tulsa, OK 1
Township of Evan, KS 3
Concord, NH 1
Saint Clair County, MI 1
Lorain, OH 1
Wayzata, MN 1
São Paulo, SP 2
Albuquerque, NM 1
New York City, NY 1
Asheville, NC 1
Sacramento, CA 1
Denver, CO 2
Yuma, AZ 1
Sikeston, MO 1
Columbus, OH 1
Teresina, PI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Andrew94722910
    drewisgod6372 (@Andrew94722910) reported

    Somebody help me find the Roku remote

  • ahayes7
    Andy Hayes (@ahayes7) reported

    Need help from @DisneyPlus and @Roku ! My 4 year old son was pushing buttons and now I’m getting charged $12.99 a month. Need help stopping and reversing this!

  • ChrisNalwasky
    Chris Nalwasky (@ChrisNalwasky) reported

    @Roku @FOXSports fix your app. I signed in 5 times and it’s not working.

  • businesslendin1
    RJ Financial Group (@businesslendin1) reported

    @Roku I need help. My 3 emails are already full as you max out at 20. What’s the solution I own multiple Airbnb’s and I only install Roku TV’s.

  • disappointedAF
    we_are_disappointed (@disappointedAF) reported

    @OGCrimsonJester Just caught Big Trouble last night on Roku.

  • cav58669503
    Jokerman (@cav58669503) reported

    @XfinitySupport @StreamOnMax Got Xfinity email. since I was having wifi issue, I clicked. Reminds me why I reduced bill yrs ago to just basic wifi & got a roku. Been Xfinity customer 30,40+ yrs & still cannot communicate. Chat has never worked. My smartphone incompatible w Xfinity app so no help there either

  • Xuser784
    Greg (@Xuser784) reported

    @Skippyqsb @Roku @TheRokuChannel Same here. New issue.

  • AdamBillmann
    Adam Billmann (@AdamBillmann) reported

    @Verizon hey, why does my home internet default to a different location then I’m at? I cant get my @watchfoxone to work correct because it’s giving me Chicago as my local news, not Milwaukee! How can I fix this? I updated my correct address on @Roku

  • mitchroachmr2
    Shakingmyhead (@mitchroachmr2) reported

    @paramountplus @ufc is not working on any @Roku devices. Works perfectly on my iPhone. Figure it out! I’ve completed all troubleshooting possibilities.

  • NewVillageVideo
    New Village Video (@NewVillageVideo) reported

    Does anyone know someone with experience building a Roku app? I find a bunch of people who are down for the work until they find out it's for a rental app and not AVOD. Any leads would be greatly appreciated!

  • JD99977
    JJJ (@JD99977) reported

    @Roku I had the worst experience with Aileen in support chat. She was very rude and unhelpful. I love Roku but this is making me very unhappy. I have an overheating device and she said she had to confirm it was overheating before she could help. I mean im telling her. 😞

  • mac_attack54
    Joe McIlvain (@mac_attack54) reported

    @Roku I’ve seen dollar stores in poor areas with higher quality product than you

  • _shelbzilla
    shelbzilla (@_shelbzilla) reported

    youtube forcing all brand accounts to be shown on roku is very annoying. i thought for sure they would fix that but it's been like 2 years. i should be able to choose which of my accounts are visible!

  • dane001a
    Dane001a (@dane001a) reported

    @Abinitio12 @Roku I can’t get Ryukyu live TV to work

  • JaxBeachLady222
    💫👁‍🗨JaxBeachLady222👁‍🗨😘 (@JaxBeachLady222) reported

    @Mickultra12 @comcast @Xfinity I don't seem to have a problem with connecting but I have to unplug the Roku every day - then reactivate it and then plug it back in - Very strange. 🤔

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