Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Melbourne, FL 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • kaitlinnie kaitlinnie (@kaitlinnie) reported

    @hbomax you app on Roku is complete garbage! I can’t even use it and it takes 15 minutes to log in just for it to crash. This app performs like it’s 2002. Yes I’ve reached out for help and no one is solving my problem

  • narmacnetworth Margot Robbie Trades (@narmacnetworth) reported

    @MasaSonCap There’s lots of value in Roku lots of people see that I don’t as it’s not really my alley, but even I could see that buying them here would be a hugely expensive experiment. Agreed I was curious how the CBS split would work that’s why I wanted to pick your brain

  • GigantorVision Gigantor Vision (@GigantorVision) reported

    I swear Viki was fine for me and then as soon as I saw someone tweet about the app not remembering where you are with shows, or not even showing you watched something, it started going haywire for me too. It doesn't help I watch on a roku, chromecast and on my phone.

  • SportsJournNiko Niko (Will Never Return The Slab) (@SportsJournNiko) reported

    Here's a problem... Peacock isn't on Roku or pissing Amazon Firestick... its honestly ridiculous... SORT IT OUT NBC UNIVERSAL.

  • FrankPeteani Frank Peteani (@FrankPeteani) reported from Farmingdale, New York

    @ryandroste Yeah Roku was giving me issue. I switched to the Samsung TV app and it’s working. Worked on my iPad and phone too, so I figured it’s the Roku app.

  • NoRestHolds No Rest Holds (@NoRestHolds) reported

    @hbomax is the fyer fest of apps. Doesn't work on ps4, roku, Amazon fire, and doesn't have an lgtv app. Didn't even get the cheese sammich.

  • mickeyspecial80 Quinn (@mickeyspecial80) reported

    @MLBTV Your roku app is hot garbage. Nearly unusable

  • DanielleAiello6 Danielle Aiello (@DanielleAiello6) reported

    @paramountplus I’m trying to watch Evil on both my Roku devices and the audio description won’t turn off. I see other people are having the same issue. Are you going to fix this? It seems to be happening with anything I try to watch on your app since this morning.

  • coveofmadness Michelle Pecoraro (@coveofmadness) reported

    @forthereading @paramountplus @evil Please paramountplus, fix this issue. I cannot watch this episode from my roku. There is no access to accesibilty settings to turn this off, and it is only this newest episode of Evil!

  • val3riob Valerio (@val3riob) reported

    @Hashu74 Yes, quality is good. I have honestly read complaints online, but I havent had streaming/quality issues (except briefly on Roku). I’ll renew it, but I sure hope they keep Serie A as well, and it looks like they won the rights in Italy, so it sounds promising.

  • RWRtravelers Ramble Wander Roam (@RWRtravelers) reported

    @Sling Your app needs to be deleted and re-installed at least 3x a week, using AppleTV. No issues with Roku.

  • JasonGreenSTL Jason Green (@JasonGreenSTL) reported

    Hey @HBOMaxHelp, the @hbomax app on @roku just keeps getting worse & worse. It just crashed on me five times trying to play a single episode of Sesame Street. I’d say it works maaaaybe 30% of the time during the day, slightly better at night. Is anything being done to fix this?

  • RadioZT “ZackAttack” Zach Johnson (@RadioZT) reported

    I’m late starting #MITB. Can you not rewind the live feed on the @peacockTV app? Specifically on Roku. I want to start the show from the beginning. Had no problem with it when there was an actual @WWENetwork app. @PeacockTVCare

  • MARTINM32540810 MARTIN M (@MARTINM32540810) reported

    @hbomax @Roku I just signed up for hbomax. Do you guys realize your app on Roku sucks? I can open netflix or amazon in 2 seconds and the hbo max app takes over a minute. Go forbid I hit pause because then it bombs out. Fix this, please

  • kaitlinnie kaitlinnie (@kaitlinnie) reported

    @RokuSupport hbo Max bought they Roku crashes constantly, you sent me to hbo & they are sending me back to you saying if the app can’t be deleted from my roku (which it can’t) then it’s Roku issue not theirs. Im paying you for a service I can’t use. Bad app & bad customer service

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