Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 3 |
| Houston, TX | 3 |
| Brasília, DF | 2 |
| Englewood, FL | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Santa Maria, PR | 2 |
| Bel Air, MD | 1 |
| Berlin, Land Berlin | 1 |
| Monterey, CA | 1 |
| Gainesville, GA | 1 |
| Atlanta, GA | 1 |
| Springfield, MO | 1 |
| Jacksonville, FL | 1 |
| East Syracuse, NY | 1 |
| Vitória da Conquista, BA | 1 |
| Cincinnati, OH | 1 |
| Floresta, PE | 1 |
| São Luís, MA | 1 |
| Santa Cruz, CA | 1 |
| Pittsburgh, PA | 1 |
| Hendersonville, TN | 1 |
| Marquette, MI | 1 |
| Neustadt in Holstein, Schleswig-Holstein | 1 |
| Canonsburg, PA | 1 |
| Neustadt in Sachsen, Saxony | 1 |
| Jamestown, TN | 1 |
| Roslyn, NY | 1 |
| Mesa, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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jhoech
(@jhoech2) reported
@CarolynBelgum Hate to offer this as a solution, but I just upgraded to the Roku "Ultra LT". It solved all my problems my 4-year old Roku3 was having(buffering delays). Is working wonderfully.More memory and faster processor. The "Ultra LT" is less expensive than the "Ultra" and only in Walmart
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Caroline Darney
(@cwdarney) reported
@AnishESPN I haven't had any real issues with it, to be honest. I haven't had a standalone Roku or built in one before, but I haven't found myself lamenting the speed of the apps.
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Plantovia🌺✨
(@AmberOlivia6) reported
Every time Ms.Mary clean my auntie house. My **** either ends up missing or misplaced. My jewelry was on the floor, and my Roku remote is missing. I know that ***** was on the nightstand when I left for work.
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hospitaliano purveyor
(@AudibleFalafel) reported
@mailekinz Certain apps crash alot but that's about it. Ive come to realize roku has the shittiest operating system for any smart tv ive ever used. My Samsung TV runs fine, never crashes and has more features.
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Carolyn Belgum
(@CarolynBelgum) reported
I need help. I used to use a firestick but got a roku cause the remotes better for the hubs. The words don't match the sound. Ive deleted prime app, reinstalled it,unplugged the roku. Shut the audio on roku off. What next? TIA
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WiebeFuncke #BlackLivesMatter
(@WiebeFuncke) reported
@hbomax How does one sign in on a Roku TV using your email address and password? I'm always told my sign in info is wrong but it sure works great on your app. I try to enter the code but it ASKS FOR A PROVIDER? I want a refund, it's your doing.
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Ravi Kiran
(@KiranMeSoftly) reported
@JasonHirschhorn @Quibi @Roku Also, they were pushing use cases that don't pan out in real life. Commuters? What % of the US doesn't drive to work and can watch video? And what % of THAT group would realistically sign up for Quibi?
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James M
(@GreenHero123) reported
@WWENetwork I am having a little bit of trouble with the app on roku. It will not autoplay the next episode. I tried several times and watched from the section itself any help for this
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DC Uplink
(@DCuplink) reported
@x2plusy2 Think roku devices work fine without web, but not sure. Will give it try tomorrow afternoon.
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Michael Goddard
(@gridironmike) reported
I'm having a @netflix on @Roku problem with shows pausing. Signal strength is excellent and download speed is 27Mbps, well above Netflix's minimum requirements. None of my other streaming services encounter the dreaded spinning wheel of lost signal. Recommendations?
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Carolyn Belgum
(@CarolynBelgum) reported
@jhoech2 Thanks. Ive tried everything. I may eventually upgrade but I may just go back to my firestick. I didnt have this problem until I got roku.
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Stephanon Daughter of the King✝️🇺🇸🙏🏻🌟🌟🌟
(@LogicalLove1) reported
Good Lord, fix the Rumble for Roku channel!!!
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Beau Denison
(@Beau_Denison) reported
Even though I am first and foremost a @Roku user, I have noticed that the @YouTube app on my #RokuTV doesn't crop the picture to a 4:3 format for non-HD content, but does on every other app so I'm using my @AppleTV as a backup. Hopefully, YouTube can fix the bug. #Tech #AppleTV
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Greg
(@Psitech) reported
@HBOMaxHelp I ended up getting it to work on my sheid/android tv. Thankfully I had another device to use. After further research hbo max has an issue on tcl roku tvs.
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💎🅃🄷🄴💎🅁🄴🄰🄻💎🄰🅂🄸🄻💎
(@TheRealAsil) reported
@hulu_support NO IT DIDN'T WORK! AND WHERE ARE YOU @hbomax LIKE FOR REAL YOUR APP IS WACKITY WACK WACK! Like come on. you had so many to copy off of. your captions don't work and IT LOADS terribly slow on @Roku BTW! roku what's up?
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