Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Albertville, AL | 1 |
| Tampico, TAM | 1 |
| Brentwood, TN | 1 |
| Beaver Falls, PA | 1 |
| Las Vegas, NV | 2 |
| Frisco, TX | 1 |
| Lee's Summit, MO | 1 |
| Boerne, TX | 1 |
| San Jose, CA | 2 |
| Knoxville, TN | 1 |
| Gaylord, MI | 1 |
| Akron, OH | 1 |
| Flowery Branch, GA | 1 |
| Apollo, PA | 1 |
| Miami, FL | 2 |
| Portland, OR | 1 |
| Salt Lake City, UT | 1 |
| Boca Raton, FL | 1 |
| Bradford, PA | 1 |
| Philadelphia, PA | 1 |
| Queens, NY | 1 |
| Orlando, FL | 3 |
| Chicago, IL | 2 |
| Rome, Latium | 1 |
| Oakland, CA | 1 |
| Bakersfield, CA | 1 |
| Barueri, SP | 1 |
| Atlanta, GA | 2 |
| Columbia, SC | 1 |
| São Paulo, SP | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Schilling (@mattschilling82) reported from Le Mars, Iowa@mattsarz @Ask_Spectrum Can I say that I had this issue for about a MONTH with the NBCSports app. I contacted Roku support after NBCSports didn't contact back. It magically cleared up on its own. Less than ideal.
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Eric ⛳️🏌🏻🎾🏈🏃🏻 (@realMacNeil) reported from Landen, Ohio@RocCityRep @EspnPlusTv I haven't had that problem...I do it through Roku.
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houston genaux (@Houston_Genaux) reported from North Gates, New York@Ask_Spectrum Spent a hour with a Roku rep...reviewing our Roku Ultra and it got a clear bill of health, there are approximately 50,000 streaming channels on the Roku and Spectrum is just ONE, and IT has a problem #SpectrumBlueScreenOfDeath. Blaming Roku isn’t working.
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Matt Seplak (@sportsfan702) reported from Fort Worth, Texas@hulu_support in zip code 76244 on a Roku device channel 11 (CBS) is just not moving the programming it's showing the same commercials over and over not sure if its a channel 11 issue or your end.
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Alex Donno (@AlexDonno) reported from Cutler (historical), Florida@HockeyRobThough @FlaPanthers If you have a PS4/Xbox, Apple TV or Roku it actually works better than the Smart TV apps in my experience. My smart tv apps buffer and freeze more often than the same apps on a PlayStation.
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Bill Wendel 🌊 (@BillWendel) reported from Tipp City, OhioRoku is having a mess of technical problems today. Several apps don't work at all.
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Hilary Hughes (@hilmonstah) reported from Brooklyn, New York@RokuSupport hi! I’ve repeatedly asked for help and DMed; my Roku is now fully not picking up WiFi (when the WiFi is fine). I feel like this is just busted for no reason. Any help at all would be great.
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Sara (@sasasasaraa) reported from Denver, ColoradoDear @Roku not only have I been disconnected from your customer support online help chat multiple times, now I’m waiting for technical support on the phone in which the time keeps increasing. This is a great way to chill after work 😡🤬👿😩
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Freddie D (@MrChetti) reported from Columbus, Ohio@espn how’s come the streaming quality on my Roku TV is always absolutely garbage. Fox Sports looked awesome today. I checked reddit and this is a known issue.
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Kenny (@KennyWenzel) reported from Round Lake Beach, Illinois@comcastcares 45 minutes until kickoff and I can’t get the Xfinity Stream on Roku to work on any channel. Restarted Roku. Restarted router. Can stream Netflix in 4K so there’s no issue with internet or device. Issue is with your app.
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Tyson Rayburn (@tyjohnray) reported from Cape Girardeau, Missouri@ESPNTechnology I’m having issues. I can watch ESPN plus on my iPhone app, but when I log in with the same credentials on Roku it just keeps telling me to subscribe even after I logout and re login. Please help. I’m paying good money for this.
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Bri Casares (@Brianna_casares) reported from San Antonio, TexasSomeone come fix my Roku :(
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Chris Frink (@chrisfrink) reported from Baton Rouge, Louisiana@IFC @ShermansShow On Roku. Get an error message telling me to check internet connection. Connection is fine. I can watch the Sherman’s show extras but not an entire episode
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David Taylor (@mrdctaylor) reported from McGregor, Texas@ESPNFANSUPPORT I just subscribed to ESPN Plus. On my Roku app all times appear to be in EST even though I live in Texas and they should be in CST. I can find nowhere to configure it. Plz help.
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Мішель Гривня (@mhryvnak) reported from Allentown, Pennsylvania@ATTHelp I can not login to @Roku’s ATTTV App with the same username and password that works on my phone. It continually tells me the username and password is wrong, but it isn’t obviously if I’m logging on my phone without a problem. Please help.
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