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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fort Lauderdale, FL 1
Bellevue, NE 1
Atlanta, GA 1
Knoxville, TN 3
Rehoboth Beach, DE 1
Huntsville, AL 2
Imperatriz, MA 1
Homer, AK 1
Columbus, OH 2
Mississauga, ON 1
Livramento do Brumado, BA 1
Vancouver, BC 1
Roswell, NM 1
Charlotte, NC 1
Seattle, WA 2
Denton, TX 1
Chicago, IL 3
Shelburne, VT 1
Hemet, CA 1
Springfield, MO 1
Toronto, ON 1
Peru, IL 1
Greenville, TX 1
Branford, CT 1
Olive Branch, MS 1
Sharon, PA 1
Crawley, England 1
Essex Junction, VT 1
Sarasota, FL 1
Harrisburg, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • oletruckers1977
    Rick Mclane (@oletruckers1977) reported

    @Roku Nope didn’t do anything just got up turned it and had to login AGAIN. Doesn’t make sense don’t have trouble with anything else with ur system

  • devinbgoble
    Devin Goble (@devinbgoble) reported

    Gee, thanks @Roku. Randomly today we get hit with hdcp errors on a setup that has worked fine for years, and the solution is just to move to a different hdmi port on the TV. You are the reason why people pirate.

  • WhatsMyLime
    TimeToWatch (@WhatsMyLime) reported

    @Roku I need help creating an account can we message? I’m getting the TV today and it says I need an account can be free but when I hit continue nothing will work and yes, I know how to do that

  • norcal06warrior
    Eff-the-left (@norcal06warrior) reported

    @Roku All other steaming apps work fine, it's only happening with Netflix

  • BrentStewart17
    Brent Stewart (@BrentStewart17) reported

    @Roku where are you with fixing the issues with @MLBTV? I can’t even watch the @cubs game tonight.

  • philip_logan
    Philip Logan (@philip_logan) reported

    @MsSariBrooke @Roku I can’t work out how to watch it here in the UK 😩

  • GojiraOmega
    Kaiju Cowboy (@GojiraOmega) reported

    @Roku @RokuSupport Awful... Absolutely god-awful

  • dog_person20
    DogPerson! (@dog_person20) reported

    @Prime_KD @Apple I think it might be a @Roku problem. I can stream on the Apple app on my phone and directly through the TV, but the Roku app crashes.

  • pencil_army
    Pencil Army (@pencil_army) reported

    Hey, @Roku, how many times do I have to hide "Soccer Zone" from my Home Screen before it actually stays hidden? Or is this some new feature where I will have to continue to keep doing every day? Would be nice if you could get the Hide function to work.

  • OsonduEsonwune
    Osondu Esonwune (@OsonduEsonwune) reported

    @Roku @norcal06warrior Roku I’m having the same issue on the Netflix app on my Roku tv

  • twistedscamp
    🌻🇺🇦Hangry! (@twistedscamp) reported

    @roku @Walmart Do any of you care that the updated pushed out to the tvs have effectively bricked them? Having to turn a TV off and back on to change a channel is ridiculous. Fix your software!

  • CptCracker
    Brian Richards 🕔 (@CptCracker) reported

    @thatoneguychaz @FOXSoccer @Roku Fox One is a hot mess. They seem to have blown it on capacity planning. A Grok survey of complaints confirms the issues are multi platform. Roku has a 100 million user base so they are going to get mentioned more than others, but it's cross platform. If there's something roku can do to help fix thst would be great though. The games on Fox over the air have worked just fine. This is when having a $40 Walmart antenna or even better a Tablo antenna tuner/dvr is helpful. The problem is they seem to have 37 games scheduled for streaming only.

  • AutumnTweets
    🍂 Autumn 🍂 (@AutumnTweets) reported

    @Roku you SOB, you used to have some of the most seasoned and easy to work with tech support operators out there - now you trying to be sneaky, transferring us from one dog **** clanker to another. 😭

  • allherdanger
    court (@allherdanger) reported

    Idk wtf Roku did but every time I'm paused too long now it doesn't go to the screensaver I have set up, it goes to a Roku thing and then I can't get out of that screen without going to the home screen first?? FIX IT @Roku and don't you dare blame me, I checked my settings

  • thesportsbill
    Phil Raddiches (@thesportsbill) reported

    @Roku new app sucks. Terrible UI

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