Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 3
Englewood, FL 2
Houston, TX 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Santa Cruz, CA 1
Pittsburgh, PA 1
Hendersonville, TN 1
Marquette, MI 1
Neustadt in Holstein, Schleswig-Holstein 1
Canonsburg, PA 1
Neustadt in Sachsen, Saxony 1
Jamestown, TN 1
Roslyn, NY 1
Mesa, AZ 1
Aubervilliers, Île-de-France 1
Williford, AR 1
Las Vegas, NV 1
Townsend, MT 1
Greensburg, PA 1
Harrisonburg, VA 1
San Antonio, TX 1
Greenwood, SC 1
Plano, TX 1
Gaithersburg, MD 1
Watertown, WI 1
Bellingham, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidSimpson_ David Simpson 💥 (@DavidSimpson_) reported from Merton, England

    @Disney can’t find app on Roku or PS4 ... help

  • rabbilaufer Rabbi Sari Laufer (@rabbilaufer) reported from Los Angeles, California

    Help this semi-tech savvy but also tech illiterate person (me) how I can get content from my phone (FB, YouTube links, etc) onto my TV. Talk to me like I am an idiot. Have a ‘smart’ TV but not Roku, FireStick, etc. Could get one if necessary. #SocialDistancing

  • Abelopez Abelopez (@Abelopez) reported from Fresno, California

    I’ve said it once and I’ll say it again, the @netflix app on @roku is absolute garbage. Constantly freezes and we end up having to reboot the device just so it will work. Our @amazon Firestick and @AppleTV don’t give us any problems.

  • OMFGio rocco (@OMFGio) reported from Washington, D.C., District of Columbia

    @RokuSupport hi! For the third time in a week my TV loses image and flickers from a static screen to dark over and over again. I’ve restarted my Roku+ stick and the issue comes back.

  • bandmommyPC Pearl (@bandmommyPC) reported from Absecon, New Jersey

    @khcampbell2 @kacaayy @Roku For some reason, mines not working.

  • BenCoaches16 Coach Ben (@BenCoaches16) reported from Rowlett, Texas

    @missL3GiT @MsBoggioTweets @Sling Guys , I had same problem too , they blame everything except their service , the blamed my internet , they blamed the tv , the blamed roku , they blamed fact I had more than on device on my WiFi , ******* idiots is all they are at sling

  • SkepticCyclist 🚴 🚵 Jason King (SkepticCyclist) 🎿⛷ (@SkepticCyclist) reported from Pomona, California

    See a @Sling update on my @Roku anticipating finally fixing the issue, that has been occurring for years, of the guide always defaulting to “All Channels”. No. Still the frustration of having to do 5 unnecessary steps to change the guide to “my channels” every time I open the APP

  • buddha1113 Sweet Boodah Nichols (@buddha1113) reported from Woodlawn, Maryland

    @WWENetwork trying to login via Roku and it's not loading up!

  • TheRealGracieD Mary Grace Donaldson (@TheRealGracieD) reported from Glen Head, New York

    @Roku I sometimes run into a problem where everything buffers. I reset, I unplug/replug. The wifi in our house works fine otherwise. Then it goes back to normal for a while. Then out of nowhere it happens again.

  • DerTeeHarri Dr. Chip Beers 🍺 (Blue Checkmark) (@DerTeeHarri) reported from Columbia, Illinois

    @RytheRealtorSTL Roku doesn’t always have the full capabilities with live as a Firestick does. You have to look into what model Roku you have vs what is compatible with Hulu live. There’s a list on Hulu’s site. Look into that, may solve your problem

  • gretchenkrull Gretchen Krull (@gretchenkrull) reported from Los Angeles, California

    @JohnMcCormick @BroadwayHD @DryBertini I’ve been having issues getting it to stay open on roku tonight, but they say they’re working on it.

  • countupd_ fuxk any bitxh 🖕🏽 (@countupd_) reported from Grand Rapids, Michigan

    Sick roku not working I’m so bored

  • TrumanKimball Truman James Kimball🥝🐲⚔️🐊🦋 (@TrumanKimball) reported from Denton, Texas

    RIP to my TV the volume keeps turning itself down and won’t turn back up. I just ordered a new TCL Roku 43” tv to replace my broken one

  • JustSamRoberts Sam Roberts (@JustSamRoberts) reported from Friendly, Maryland

    @Roku my mother’s tv is stuck in a continuous update loop 😩😩 HELP

  • hannah_bobbi wvbobbi (@hannah_bobbi) reported from Lone Oak Park, West Virginia

    So @Suddenlink sent a text and said my service was restored! LIE! I still don’t have On Demand. I NEVER got to talk to anyone because they said it was an outage. I’m about ready to just use my roku and Hulu and to hell with @Suddenlink

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