Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Melbourne, FL 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • LloydJNelson Lloyd of Jersey (@LloydJNelson) reported

    And lastly, Roku is terrible and I love that HBO Max still hasn't deemed it necessary to make an app for it.

  • LegendDurham DEFUND James Cameron's Avatar Films (@LegendDurham) reported

    @DavidDTSS yeah thats another issue..... HBO Max and Roku at a stand off and it BLOWS!!!

  • zoranealehurtin ev (@zoranealehurtin) reported

    Now if @hbomax doesn’t fix this Roku situation 😩

  • GSwaim SWAIMVILLE, USA 🇺🇸 (@GSwaim) reported

    @RokuSupport: After we DM you with the problem of @Roku Ultra, you respond "How can we help" I tell you about multiple faulty remotes, and then you ask again "How can we help you?" Perhaps I'll just move on to another service, and tell our listeners to do same?!

  • CaMeaux CaMeaux (@CaMeaux) reported

    @hhaynay @flosports How did you purchase? Was via roku or online? I can’t even find a place to login on the browser without joining again.

  • Bismo Bismo (@Bismo) reported

    @edbott Now if they can just work a deal with @Roku....

  • TeasipHale Michael Hale (@TeasipHale) reported

    @JessTypes @Philip_Palermo A bah humbug moment. I, and others according to Roku Community, can’t get a valid link for the two month AppleTV+ trial with Roku purchases (RokuUltra2020 for myself). Link from Roku shows “used”. Others with issues?

  • adamantaflame ‎⎊ ‎✪ ‎⍟ ‎Amanda, the Christmas gay 🎄❤️❄️ (@adamantaflame) reported

    @Hello_Tailor It would help if they'd actually put it on Roku which so many people use to stream. Wild it's still not there

  • silver5liter Corey (@silver5liter) reported

    @KC_b_grillin @cdotharrison What platform? Ive never had any issues on Roku or Apple tv

  • TimJHanrahan Tim Hanrahan (@TimJHanrahan) reported

    @lachlan that work on a mac? i get a sad "source not supported" message. and my roku is no good for hbo max.

  • BenjaminBirdie Nineties Misfit Benjamin Birdie (@BenjaminBirdie) reported

    at this point you gotta wonder if using roku is the problem

  • AKATheCid Elcid (@AKATheCid) reported

    @TheEricGoldman They need to work with @Roku asap!

  • brettmburk Brett Burk (@brettmburk) reported

    @Grantlandesq @verge Roku and HBO are still figuring out terms. Amazon just resolved their issues with hbo max like a week ago so who knows when roku and hbo will figure things out

  • BtwnThesePages Mrs. N (@BtwnThesePages) reported

    @HeatherBarmore @iSmashFizzle I swear, having to screen mirror to watch HBO Max is the absolute worst and I can't believe they can't just FIGURE THINGS OUT with Roku because it is such a ridiculous mess.

  • ElRealCarlito Carlos "The Doomscroller” Cordero (@ElRealCarlito) reported

    @spicer Apple TV is gonna be the best solution for picture quality and apps. HBO Max not on Roku. For Netflix, They let Apple use their own CDN separate from other plato#forms to guarantee best image possible to Apple devices. The remote is TRASH. Best to pair with the Apple Remote app

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