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Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Akron, OH 1
Flowery Branch, GA 1
Apollo, PA 1
Miami, FL 2
Portland, OR 1
Salt Lake City, UT 1
Boca Raton, FL 1
Bradford, PA 1
Philadelphia, PA 1
Queens, NY 1
Orlando, FL 3
Chicago, IL 2
Rome, Latium 1
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Atlanta, GA 2
Columbia, SC 1
São Paulo, SP 1
Dallas, TX 4
Benton, AR 1
Saint Cloud, MN 1
Fayetteville, NC 1
Sterling, VA 1
Brasília, DF 2
Bel Air, MD 1
Berlin, Berlin 1
Monterey, CA 1
Gainesville, GA 1
Springfield, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • karlrolson
    𝚞𝚕𝚝𝚛𝚊𝚔𝚕𝚢𝚜𝚝𝚛𝚘𝚗 (@karlrolson) reported

    I guess that's just how things will be then. Guess I can't complain for the price, just weird that the same channels on Roku don't have the same problem.

  • Mark_D_Harris
    Mark Harris (@Mark_D_Harris) reported

    @HBOMaxHelp Using Roku. Video starts but gets choppy and hangs. The HBO Max app either quits or forces Roku to restart. I like HBO, but I’m paying $15 a month for nothing. 😡 I’d appreciate a fix and maybe a refund for at least a month of service I paid for but can’t use.

  • JiggieJoe
    Jig (@JiggieJoe) reported

    Roku TVs are the worst

  • brianslionsblog
    Brian Vax Stafford (@brianslionsblog) reported

    also: if you've got a room that'll work for this, all you need is a cheap projector (~$100), a boombox & a streaming media player (I like Roku's)....

  • eltioblaugrana
    eltioblaugrana (@eltioblaugrana) reported

    @hbomax 14$ no ads and i cant watch 1 movie without the app on my roku take me back to my roku menu man Fu scam 4 months already and i feel like i was robbed...all my apps work perfectly but hbo max do not..wtf man netflix hulu spotify disney espn+ work correctly whats going on hbo?

  • oscarwildeout
    Shoo (@oscarwildeout) reported

    jfc @roku your app is terrible, standing right in front of my roku tv, on the same network, "no device" its 2021 get your **** together.

  • JennyP356
    Jenny Penny (@JennyP356) reported

    @askparamount watching app on my Roku, but it won't let me watch all of the shows (blocking MTV, Comedy Central). How do I fix this?

  • Body13ag__
    Edwin Johnson (@Body13ag__) reported

    This is the worst company besides Comcast and roku.. why did I buy 2 of these machines and can't get filters anywhere.. I will never buy anything from this company every again. They can't even return an email

  • Marketeer2u
    Marketeer2u, Resisting the #QOP (@Marketeer2u) reported

    Hi @Roku HBOMax doesn’t work properly via the service I signed up fir on my Roku. @hbomax refuses to reimburse me for 2 months if failed program loading. So I guess it’s your fault snd you owe mr a refund. Who do I contact to fix this mess?

  • TomWFerguson2
    Tom W. Ferguson (@TomWFerguson2) reported

    A lot of good advice here might have worked if I had not petulantly canceled HBO. BUT .... also true that of the 50-whatever channels available on Roku, HBO is the only one giving me trouble.

  • shareastronomy
    Ken Hudson (@shareastronomy) reported

    Ok, @Roku and #YouTubeTV this is getting ridiculous. You have been holding your customers hostage for months now. I have a new @Roku device that I paid good money for that I can't install because #YouTubeTV won't install anymore. Please fix this!! @TeamYouTube

  • J29Rucker
    Jason Rucker (@J29Rucker) reported

    @GetSpectrum you suck!! The app is not working on my Roku TV’s. Looking for a better TV or streaming network.

  • LeisaSNewman
    Leisa (@LeisaSNewman) reported

    Here’s the latest YOUTUBE BS. In order to 👎 any video you must sign in with Google or your TV Account. I’m using Roku. #DESPERATION

  • LambYoga
    Yoga Lamb (@LambYoga) reported

    @Ask_Spectrum Can’t sign in online or on my Roku.

  • James_Is_Nice_
    James (@James_Is_Nice_) reported

    @larueofficiel @elonmusk We all have problems, sometimes I feel sad, or my Roku crashes.

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