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Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alpharetta, GA 1
San Antonio, TX 1
Denver, CO 2
Morton Grove, IL 1
Eau Claire, WI 1
Walnut Creek, CA 1
Albert Lea, MN 1
Pittsburgh, PA 3
Litchfield Park, AZ 1
Smyrna, DE 1
Atlanta, GA 2
Orlando, FL 2
Cuernavaca, MOR 1
Chaska, MN 1
Wills Point, TX 1
Germering, Bavaria 1
Dallas, TX 2
Cleveland, OH 2
Town of Starkey, NY 1
Harvest, AL 1
Phoenix, AZ 1
McKinleyville, CA 1
Cheyenne, WY 1
Littleton, CO 1
Chihuahua, CHH 1
Milwaukee, WI 1
Myrtle Beach, SC 1
Fort Washington, MD 1
Evans, GA 1
Rio de Janeiro, RJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • EarperMarine
    Heather D. ♿ (@EarperMarine) reported

    @zfatcat2 @Roku I have seen other people mention issues with captions. It's only happening when using Roku and it's the same across my various Roku apps. 🙃

  • GojiraOmega
    Kaiju Cowboy (@GojiraOmega) reported

    @Roku @RokuSupport This was not worth the awful updates you made to this tech. I can't even organize my inputs anymore

  • xprezJerry
    Jerry Young (@xprezJerry) reported

    @Roku This is possibly the worst update in recent history. I have disconected my ultra and using the built in Vizio apps now, that is how bad it is. Looking for better solutions elsewhere #roku

  • Hyper_59
    Mike (@Hyper_59) reported

    @Roku you guys and whoever you have working over there are awful for releasing a tv software update and taking away home screen customization. I have a tv imput that i’m not using anymore (HDMI 2) and I can’t delete or hide it like we used to be able to. 😤🙄

  • DrMeghanS
    Meghan S (@DrMeghanS) reported

    @red_chem_lite @Roku My yorkie used to chew and we got bitters spray. That helped her a lot. Now she only chews on her toys. My other dog the bitters spray didn’t work as well but he eventually grew out of the chewing phase after a year or two. Maybe try the bitters spray on the remote cover?

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • MizNizzle
    Mitch (@MizNizzle) reported

    @hooplaDigital programming on @roku tvs has problems with closed captioning. Won’t display text. Happens across multiple TVs/setups. Can’t pause video either. Happens a lot.

  • Nauseum62
    Buttery Duck (@Nauseum62) reported

    @Roku It's terrible. Absolutely terrible. I should be able to arrange my home screen the way I want to.

  • Fly_Guy79
    Ben (@Fly_Guy79) reported

    @Roku ya its terrible. where the save list go? terrible ui change. glitchy screen freezes. back up job nerds

  • tundrawalker00
    Tundrawalker⍟⍟ (@tundrawalker00) reported

    @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

  • ashubert
    A Shubert (@ashubert) reported

    @roku @YouTube problem with private listening on iPhone app. If you get a call, or switch to IG for a minute, anything that requires sound, YouTube will pause and then when you close whatever that app is YouTube resumes but automatically restarts the video from the beginning.

  • TVForSeniors
    The TV Answer Man: Making Television Easy Again. (@TVForSeniors) reported

    @MatthewKeysLive @Roku Most TVs today are purposely not built to last. The industry decided long ago to stress quantity over quality.

  • bleezy_db
    mmmhmmm (@bleezy_db) reported

    @Roku Please fix the home screen. At least make it to to where we can land on the screen that allows us to see all of our apps on one page.

  • cyberale60
    cyberale60 (@cyberale60) reported

    @Roku It’s terrible for people with vision issues. The icons are too small. It was better the way it was with the large icons

  • largemarge707
    Mario Banda (@largemarge707) reported

    @Roku just got home from work, sat down to watch the game on Peacock. But guess what. Your stupid widget had the France Spain score displayed. One of the last few world cup matches left to watch and your stupid home screen ruined it for me🤬🤬🤬🤬

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