Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Salt Lake City, UT | 1 |
| Boca Raton, FL | 1 |
| Bradford, PA | 1 |
| Philadelphia, PA | 1 |
| Queens, NY | 1 |
| Orlando, FL | 3 |
| Chicago, IL | 2 |
| Rome, Latium | 1 |
| Oakland, CA | 1 |
| Bakersfield, CA | 1 |
| Barueri, SP | 1 |
| Atlanta, GA | 2 |
| Columbia, SC | 1 |
| São Paulo, SP | 1 |
| Dallas, TX | 4 |
| Benton, AR | 1 |
| Saint Cloud, MN | 1 |
| Fayetteville, NC | 1 |
| Sterling, VA | 1 |
| Brasília, DF | 2 |
| Bel Air, MD | 1 |
| Berlin, Berlin | 1 |
| Monterey, CA | 1 |
| Gainesville, GA | 1 |
| Springfield, MO | 1 |
| Houston, TX | 3 |
| Jacksonville, FL | 1 |
| East Syracuse, NY | 1 |
| Vitória da Conquista, BA | 1 |
| Cincinnati, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel LaFond (@mnwildman63) reported from Crystal, MinnesotaWho can tell me why @Spotify on @Roku doesn't work worth a damn and what I can do to improve its performance.
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Glamdahl (@Glamdahl1) reported@tvonetv @CeeLoGreen TV ONE FOR MONTHS PEOPLE CAN'T SIGN INTO YOUR TV APP THERE IS NO WAY TO ON YOUR WEBSITE THERE'S NO WAY TO CONTACT CUSTOMER SERVICE. YOU DON'T RESPOND TO ANY OF YOUR SOCIAL MEDIA PAGES. PLEASE HELP ROKU CANNOT DO ANYTHING.
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Crafty Zombie Kittens (@CraftyKittens) reported@Masteroxx @plex The Plex search doesn’t work on Roku, but the Roku search feature will bring you directly to the movie. I use the Roku search all the time.
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Emma Stapleton (Kallandra) ♿ (@Kallypants) reportedIs anyone else in the UK having issues with their Roku not letting them log in to their Discovery+ account (Error:400) ? #DiscoveryPlusUK #HaveYouTriedTurningItOffandBackOnAgain?
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Orlando Armaswalker (@oarmasw) reported@Wondrium Your live channel on #roku seems to drop cc after a commercial break. Is there a way to fix this?
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Dean Ambrose’s ****** fake mustcahe (@SCutChMAn) reportedWithout fail (phone ipad blu ray player desktop) Getting tired of dealing with products i spendmoney on not working and heavily considering buyinga roku unless this is resolved. Its been 2 weeks and it wont even let me update the device.
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Glamdahl (@Glamdahl1) reported@tvonetv @DASEFXNYC TV ONE FOR MONTHS PEOPLE CAN'T SIGN INTO YOUR TV APP THERE IS NO WAY TO ON YOUR WEBSITE THERE'S NO WAY TO CONTACT CUSTOMER SERVICE. YOU DON'T RESPOND TO ANY OF YOUR SOCIAL MEDIA PAGES. PLEASE HELP ROKU CANNOT DO ANYTHING.
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Neil (@NPSusa) reported@Roku Can't find a way to reach you directly, and the help section doesn't answer my problem. You've notified me there are 4 days left in my free trial of @showtime. I can't find the channel.
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The Cathinator (@cathinator) reported@lolatron I give it slight advantage over the roku remote, which has all the same problems but is black. At least the chromecast remote I can find easier.
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Emma Stapleton (Kallandra) ♿ (@Kallypants) reportedI can log into my account on both mobile phone app and on my laptop, but the Roku Discovery+ just says error 400 and tells me to contact support. Support haven't really helped. I still can't watch anything from my Roku Discovery+.
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Castellaw (@castellawtl) reportedPurchased a 65” TCL Roku Tv 1 1/2 years ago and @TCL_USA won’t extend warranty past one year. The screen is black and this is a recurring issue with this model according to online reports. You should stand behind your product. Very poor customer service. Won’t purchase TCL again!
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𝙍𝙪𝙩𝙝 𝙑 (@RuthsFoulBalls) reported@ezgoo @RokuSupport @Roku You still having that Hdmi issue?
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John Mann (@johnmann2021) reportedAlready frustrated by the Hawks game. Hawks feed not working on my @HawksOnBally Roku app. Have to watch the wizards feed. So much for home court advantage.
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mitchbitch (@_mitchristopher) reportedi wouldn’t recommend a roku tv to my worst enemy
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Inigo Montoya (@Dukefan11) reported@TMobileHelp So i got the app on the roku tv. How do I login on the TV?