Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Buffalo, NY 3
Ashburn, VA 2
Melbourne, FL 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Cranberry Township, PA 2
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • SpiritFingers72 Spirit Fingers (@SpiritFingers72) reported

    @Hotstover No issues here, streaming through ROKU

  • DaltonRoss Dalton Ross (@DaltonRoss) reported

    Anyone figure out how to get DVR functionality to work on #thursdaynightfootball via Roku or Firestick?

  • rlgable Ron Gable (@rlgable) reported

    @KyleCharters79 Same issue on my Roku.

  • unclebarkycom Ed Bark (@unclebarkycom) reported

    @Randy1116 Could be the problem. Our living room TV is only a few months old and we also got a new Roku to go with it.

  • t_caz Andy Skarpetus (@t_caz) reported

    @david_bradbury4 Agreed. It’s dog *****. Prime streaming on the fire stick/Roku/Google/ etc. Is awful.

  • kevinsar Kevin Sar (@kevinsar) reported

    @NFLonPrime @PrimeVideo FYI to anyone who sees this, seems to be a Roku issue? Switched to my Chromecast and sound is in sync now

  • BOOMbaca Chris Bumbaca (@BOOMbaca) reported

    Had 0 issues with the stream in the first half but it's frozen up on me a couple times in the second half. Also have had audio out of sync - ahead and behind. Watching through the Prime Video app on a Roku.

  • Crason8 Crason8 (@Crason8) reported

    Goodness, I have fiber, my Roku has perfect connection (and tested on another device) but goodness, @PrimeVideo stream quality is POOR! It's not 100% bad, but after testing it on a few devices, including someone out of state, they are having same issue, just CRAZY inconsistent.

  • 33heb Heb33 (@33heb) reported

    @AmazonHelp There has to be a better way on Roku TV. Why isn't there a start at beginning option while the game is in progress. You have to watch Live then rewind. So you see the score. Please fix this

  • scottwildcat 🏈scottwildcat🏈 (@scottwildcat) reported

    @PurpleHazeZen @ManhattanHell I haven’t had an issue on my iPhone, my laptop, my roku sound bar, my roku box, or my $288 Roku Vizo TVs.

  • porpster Jeremy Morgan ; 🏴‍☠️ (@porpster) reported

    Immediately, I can tell that this makes no difference whatsoever. Firestick or Roku, the streaming quality is shite. It could be a CDN congestion issue in this region. Another regional person reported issues on a different cable company. I'm on Spectrum vs Xfinity.

  • unclebarkycom Ed Bark (@unclebarkycom) reported

    @Randy1116 Haven't had any problems at all here in the living room. In the "man cave," where I hopped on an exercise bike for third quarter, some slight skipping on an older TV with an older Roku. But two streams going at once, so really not a problem per se.

  • AdamReizner John Bolton's Targeted Moustache (@AdamReizner) reported

    @weebitofdevil @porpster Same Roku issues.

  • StarkSimpleton1 Crystal (@StarkSimpleton1) reported

    @jzulgad I am streaming with a Roku in a rural northern area and have had no issues at all. I have heard that streaming on Smart TV’s can be worse.

  • eastkoy Jim Rusert (@eastkoy) reported

    @AshNoelleTV The video feed is terrible over @Roku

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