Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 3 |
| Houston, TX | 3 |
| Brasília, DF | 2 |
| Englewood, FL | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Santa Maria, PR | 2 |
| Saint Cloud, MN | 1 |
| Fayetteville, NC | 1 |
| Sterling, VA | 1 |
| Bel Air, MD | 1 |
| Berlin, Land Berlin | 1 |
| Monterey, CA | 1 |
| Gainesville, GA | 1 |
| Atlanta, GA | 1 |
| Springfield, MO | 1 |
| Jacksonville, FL | 1 |
| East Syracuse, NY | 1 |
| Vitória da Conquista, BA | 1 |
| Cincinnati, OH | 1 |
| Floresta, PE | 1 |
| São Luís, MA | 1 |
| Santa Cruz, CA | 1 |
| Pittsburgh, PA | 1 |
| Hendersonville, TN | 1 |
| Marquette, MI | 1 |
| Neustadt in Holstein, Schleswig-Holstein | 1 |
| Canonsburg, PA | 1 |
| Neustadt in Sachsen, Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@Lespaul14My) reported
@GetSpectrum Please fix your issue with Roku. this is not cool
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Caitlin
(@caitlin_thomps) reported
@ElliottJMR Same. Also my TC and TC+ and Roku app and cable app don’t work together despite me paying all the money for everything? I wish someone competent would just buy Tennis Channel and fix (all) this ****
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Smitha Prasadh (she/her) #blacklivesmatter 💉💉
(@smithaprasadh) reported
Well, crap. Is it my Xfinity cable box, stereo receiver, or 14-year-old TV that’s causing my TV’s sound to no longer work? It started with just the Xfinity sound cutting out, then the audio for my Roku streams and DVD player also stopped...
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no name
(@suchasaddisko) reported
@Ask_Spectrum I don’t think I need to follow or DM you. The issue was stated on your website that you no longer have a contract with Roku. So those of us who recently got spectrum cable and had to spend over $150 on Roku sticks to get cable in the rooms are now out money and this is useless.
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✨✨T - Money ✨✨#StayAtHome
(@TPinick) reported
Too those Who Buy a ROKU Tv in the future The Spectrum TV App will no longer work. ROKU Tv was supposed to pay so much Money Annually so there customers could watch free Cable Tv that others are paying $150 plus monthly through Spectrum ROKU refuses to pay spectrum
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xan
(@yabadabadai) reported
I finally download the roku remote app because our remote is not working well and tell me why I was pointing my phone to the tv while using it. I felt so dumb once I caught myself lmfao
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Mac Smoke
(@alphakmac) reported
@BallySportsSW The app Bally sports is on my Roku I sign thru YouTube Tv and then try and open the app and it doesn’t work I just wanna watch the rangers
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***
(@calen_s) reported
@HBOMaxHelp We have performed all basic troubleshooting steps many times. Me and one other person use the account and neither of us can play anything from our phones, laptops, lg smart tv, or roku apps. We can search and select something, but it does not play and there’s no error.
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Russ
(@RussUnderhill) reported
@NOWHelpTeam there appears to be a problem with the Roku app. It states that NOW TV is currently unavailable
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Slave to the Two-Party Grind
(@RuckCohlchez) reported
@peacockTV Your captions don't work on Roku. I try to turn them on from the options while watching and nothing happens. If I load them again they stay on "off."
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Andrea Brewer
(@AndreaHuggard1) reported
@RokuSupport major issues with your products. I got a cd player/ rado for Christmas and it just took a ****. I have an onn roku TV and it sucks. I can hardly hear it on level 90 in my bedroom. Not to mention losing connection. I see why your **** is so cheap
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Walter McK
(@WalterMcK_KS) reported
@Roku quit being money hungry asses and fix the contract with Spectrum. You just booted us out of all of our apps today!!
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OhioJimWalker
(@jn_walkerjr) reported
@AshleyDavis32 @BallySportsCIN Sounds like the same exact issue I was having. Spectrum is authenticating you but something in the handshake w/ Bally isn't passing what needs to be passed for Bally to grant access. But I was still streaming via Spectrum when Bally was crashed. BTW Spectrum also has ROKU app
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davidfshaw
(@DavidFShaw) reported
from
Denver, Colorado
@Roku So she can watch her youtubeTV? Fix this mess!
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Nick Dickinson
(@DickinsonN55) reported
@daniellloyd1 The app needs a lot of work. Hopefully it will keep improving. You need to get on Roku. Casting on Chromecast is a frustrating experience especially starting and stopping the shows.
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