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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mitchell, IN 1
Hendersonville, TN 2
New Ulm, MN 1
Milwaukee, WI 1
Township of Evan, KS 1
Wheaton, IL 1
South Jordan, UT 1
Hagerstown, MD 1
Austin, TX 1
Hilliard, OH 1
Rancho de los Guardados, QUE 1
Asheboro, NC 1
Katy, TX 1
Gainesville, FL 1
Edgerton, WI 1
College Station, TX 1
Sidney, NY 1
Chesterfield, MO 1
Astor, FL 1
Portland, OR 2
Springfield, OR 1
Greenville, NC 1
Boerne, TX 2
Albertville, AL 1
Tampico, TAM 1
Brentwood, TN 1
Beaver Falls, PA 1
Las Vegas, NV 2
Frisco, TX 1
Lee's Summit, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • scottycatt
    scottycatt (@scottycatt) reported

    @Roku @TheRokuChannel Just had the worst customer service experience with ROKU. Dealt with 6-7 different reps. Each one telling a different story of why my purchased subscriptions wouldn’t work. Ranged from uninformed to just plain lazy & uninterested in helping. NEVER AGAIN!

  • tdotcade
    Tells, MBA (@tdotcade) reported

    @Roku Disney Plus isn’t working on my Roku Ultra. Hasn’t been for over a week. Fix this.

  • zhotster
    V@rified Packer Fan (@zhotster) reported

    @CoachDrewNelson I have been getting tons of notifications from @Roku. I found out on Reddit that it was a Roku tech problem, not a hacker. Hope it's the same for you.

  • Zaack23
    What good are notebooks? (@Zaack23) reported

    @LMDhusky2023 @discoveryplus @FIAWEC Discovery+ isn't stable on the Roku either. It simply does not adjust bandwidth ever; I proved it on the PC with some technicals and Discovery's answer was "use tethering on your PC to force it into mobile mode." Which a) won't work and b) what ********?

  • TwittaElite
    🤔🤦‍♂️🤷‍♂️ (@TwittaElite) reported

    Contacted @RokuSupport last week after their own service (@TheRokuChannel) stopped working properly. A week and a half later, it's still not working. So glad I don't have a subscription through the Roku Channel or I'd be upset.

  • xUnderdog21
    Katie from Canada (@xUnderdog21) reported

    @Plum1977 @WORKlNONMYAURA @CraveCanada I've done that for half an hour on the Roku app. It doesn't work.

  • AlexSpicola
    Alex Spicola (@AlexSpicola) reported

    @Roku @RokuSupport NEED HELP! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?

  • cav58669503
    Jokerman (@cav58669503) reported

    @XfinitySupport @StreamOnMax Got Xfinity email. since I was having wifi issue, I clicked. Reminds me why I reduced bill yrs ago to just basic wifi & got a roku. Been Xfinity customer 30,40+ yrs & still cannot communicate. Chat has never worked. My smartphone incompatible w Xfinity app so no help there either

  • itsRETRObtw
    big bro (@itsRETRObtw) reported

    netflix need to fix their roku app

  • cannamomma_
    Esmeralda (@cannamomma_) reported

    Bro is Hulu not working in anyone else’s Roku tv? Ts pissin me off. @hulu_support @RokuSupport

  • MsWolfe8
    April (@MsWolfe8) reported

    @Roku Idk what is going on with this stupid TV ive only had a year! But I come home and all my streaming apps are gone and when I add them back Its giving me a error message!!!!!!! Never again

  • StuffedBurritoE
    Stuffed Burrito Entertainment (@StuffedBurritoE) reported

    Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

  • zerochill13
    G.P. (@zerochill13) reported

    Crunchyroll has the worst roku app ever. At this point they are better off not offering it at all

  • InfraCards
    . (@InfraCards) reported

    @YouTubeTV your @Roku app is awful and doesn’t work properly. Please fix or remove.

  • CbuckHerrick
    ChuckHerrick (@CbuckHerrick) reported

    @Roku Help. Return to me freezes and locks up.

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