Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashburn, VA | 3 |
| Englewood, FL | 2 |
| Houston, TX | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Marquette, MI | 1 |
| Neustadt in Holstein, Schleswig-Holstein | 1 |
| Canonsburg, PA | 1 |
| Neustadt in Sachsen, Saxony | 1 |
| Jamestown, TN | 1 |
| Roslyn, NY | 1 |
| Mesa, AZ | 1 |
| Aubervilliers, Île-de-France | 1 |
| Williford, AR | 1 |
| Las Vegas, NV | 1 |
| Townsend, MT | 1 |
| Greensburg, PA | 1 |
| Harrisonburg, VA | 1 |
| San Antonio, TX | 1 |
| Greenwood, SC | 1 |
| Plano, TX | 1 |
| Gaithersburg, MD | 1 |
| Watertown, WI | 1 |
| Bellingham, WA | 1 |
| Gowanda, NY | 1 |
| Craigmawr Beach, ON | 1 |
| Jersey City, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan Lawson 🔞
(@E24K_Lawson_2) reported
@Roku6enashi Long time no see, Roku. We've waited this long, so we have no problem being patient for a little longer.
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CinWig ✌🏻
(@CindyWiggins) reported
@YouTubeTV @Roku Please tell me how to keep my tv on all night! Tired of waking up because of silence, I’m used to my tv playing all night. What’s changed, how do I fix it. Yes I’ve went to settings!
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Robert Duval
(@Cessnadriver50) reported
One after another, quality mid - sized — not garbage names, real companies, just expensive— are getting taken out and shot. Names like DOCU W PTON ZM ROKU PYPL SQ many, many more. This is an advance warning sign for IWM / QQQ’s. Market continues to narrow.
-
ArkyTony 🐗🏀🇺🇸
(@HoggyHogHog) reported
@TeamYouTube @YouTube @YouTubeTV I need help hooking mine up. I have Roku Express. I need to talk to a live customer service agent.
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Marty Chilberg
(@mchilberg) reported
@hbomax @Roku @YouTubeTV I subscribed to HBO thru Youtube but could not get content. Cancel sub on Youtube. Added HBO to Roku 2 days ago and still cannot stream a thing. Both roku and HBO customer service shrug and say not their problem talk to the other. Worse than cable
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BryanInMo - The GOP are Tr*mp Ball Lickers 👅💯
(@BryanInMo1) reported
@askparamount I've spent 2 months contacting you guys & Roku. I'm done. The problem is not fixed and I'm not the only one dealing with your app. It may be related to the Roku 10.5.0 update because they've managed to screw up like you guys also. Just sayin'
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shabba no ranks
(@SWOLE_BODY) reported
Just got the Roku ultra and it’s just problem after problem
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Emma
(@emmakJ2150) reported
@Roku Ive had a **** day and all I ******* want is to escape into a movie but your product doesn't work for ****
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Barry
(@ls4290) reported
@HBOMaxHelp I'm using a Roku TV. Audio desync seems to happen at random, not on any particular show. I can go to the website and stream the same content without issue so it seems to be an issue with the Roku app itself.
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matt
(@listen2drescher) reported
Wow. If real $ was on that Charlotte game, I positively would have broken my Roku TV. Another “glad to have abstained” night. Pat yourself on the back, kiddos…
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HBOMaxHelp
(@HBOMaxHelp) reported
@mchilberg Hi, we understand you are having issues enjoying HBO Max on your Roku, and we're here to help. Have you tried restarting your network (router and modem) or uninstalling and restarting your Roku? We want to help in the best way possible, thanks. UW
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F. Wisen
(@fswisen) reported
@OGFC3 Reset like just a power loss or reset like it’s a factory restore and you have to login into your Roku account again?
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Ugo Iteogu
(@UIteogu) reported
@XfinitySupport @RokuSupport Nothing changed. So I called Comcast & they ended up scheduling a technician to come out. Comcast calls back next day & said they had a “neighborhood issue” that had been fixed. They asked me to check all devices. The Flex box now works but not Roku.
-
Michael Drachonus
(@Neigin) reported
@RokuSupport after whatever update you've done on the night of the 10th, both my roku express devices stopped picking up the Wi-Fi signal. They keep going to error 014.30 I even factory reset one. What happened?
-
یاسمین 🌸🌼
(@dreamer_Jasss) reported
from
Racine County, Wisconsin
Idk if the issue is @Roku or @disneyplus, but you all need to fix the fact that you can’t remove someone’s Disney + account without logging into their account. It’s locked, so I can’t get in & I want to put my OWN account on my TV.