Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Houston, TX 3
Brasília, DF 2
Englewood, FL 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Santa Maria, PR 2
Bel Air, MD 1
Berlin, Land Berlin 1
Monterey, CA 1
Gainesville, GA 1
Atlanta, GA 1
Springfield, MO 1
Jacksonville, FL 1
East Syracuse, NY 1
Vitória da Conquista, BA 1
Cincinnati, OH 1
Floresta, PE 1
São Luís, MA 1
Santa Cruz, CA 1
Pittsburgh, PA 1
Hendersonville, TN 1
Marquette, MI 1
Neustadt in Holstein, Schleswig-Holstein 1
Canonsburg, PA 1
Neustadt in Sachsen, Saxony 1
Jamestown, TN 1
Roslyn, NY 1
Mesa, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • bexarcurimusic chatterbox (@bexarcurimusic) reported

    I work with kids because I’m very not hip and they always be telling me the newest stuff. For example. I found out today there’s a Roku remote app after I told a fifth grader I’d have to buy a new one because my bf lost it. Now, I have been saved money all thanks to her. Periodt.

  • _Baylink Jay Ashworth (@_Baylink) reported

    If my eBay - used @Roku 4400 X has no problems displaying the menus but video comes up as a blank blue screen, it's broke, right? It refused to believe the TV set was capable of 1080p too - kept defaulting to 480p and I had to force it. Clearly it can't be a fried HDMI port...

  • boibxx ＥＭＧＧ Ｂｏｉｂｙｅｅ (@boibxx) reported

    @howleriq @Roku Got that now. Wish the quality was better feels like I’m watching it in 1080 instead of 4K sadge

  • cwags86 Chris Wagner (@cwags86) reported

    Hey @YouTubeTV @TeamYouTube it keeps saying I’m outside my home area despite that not being true. Reset router and roku stick. You guys are pushing me back to cable with all the issues lately!

  • TVMoJoe TVMoJoe (@TVMoJoe) reported

    @unclegrambo @AppleTVPlus I have all players, so I tend to watch Apple TV+ stuff on Apple TV. I know Apple very much wants to make app work across non-Apple devices. Wonder if the issue is with Apple or Roku tech? Ridiculous Roku wants folks to add memory cards (latest player supposedly has more storage)

  • Azkaban Jeremy 🇺🇸@🏡 (@Azkaban) reported

    Don't buy a @Roku Their support is terrible and the "ultra" device cannot control an AVR for sound. It only controls the actual TV volume. What a piece of garbage. Oh, and YOU pay for return shipping. #firetvstick is vastly superior.

  • wlwsokka mir ☽ rangi lovebot (@wlwsokka) reported

    "Avatar Roku is the worst avatar." I say into the mic. The crowd boos. I begin to walk off the stage in shame, when a voice speaks up from the back of the room. "She's right." They say. I look up, and there he is, Avatar Roku himself

  • AbundanceAdam Adam D. (@AbundanceAdam) reported

    @RokuSupport Our Disney channel suddenly won’t work on our Roku tv. We tried uninstalling it and then adding it back. Didnt work. Any tips?

  • goldfish3500 kelsey (@goldfish3500) reported

    @DrunkenCrewzer @YouTubeTV What is going on? On both Roku & PS4 we get the "outside viewing area" error - but no updates are working. Also, our old zip code is in the same locale as our new zip code. This is absurd, we have soccer to watch tonight.

  • danypatrol ☠️ (@danypatrol) reported

    @Remix_JL @Lady_Le_Fay @Caseybloys Literally one of the mayor problems warnermedia had with plataforms like roku, Amazon and others is that they wanted to NOT SHARE the numbers with them and keep it to themselves so they can form their market strategy. That’s valuable data!

  • CorissaloveProW Corissa Hawkins (@CorissaloveProW) reported

    @peacockTV y’all should put y’all’s app on fire stick because I got a regular smart TV not a Roku and it would help a lot so would y’all team up and put it on there please

  • JamesYoungman18 James Youngman (@JamesYoungman18) reported

    @GaddFred @mattyglesias @marcorubio This seems like an issue of technology. Make it easier to openly use the internet on televisions and bypass gatekeepers like Roku

  • nocapshows NoCap (@nocapshows) reported

    @amanionearth You can cast/mirror a show directly to your TV from your phone or computer if you have an Apple TV or Roku device. Google your smart TV product name and ID if you are having trouble. For the best exprience, connect your device directly to your television via HDMI!

  • genocyde_ IND GENO 7XS (@genocyde_) reported

    @boibxx @Roku Go on Roku website and sign in. Look for the add private channels option. The app is called Twoku. Works pretty good except no chat feature. But if you want it just to watch it works fine.

  • thewhim John Wimmer (@thewhim) reported from Guilderland Center, New York

    @YESNetwork is there some reason why I constantly have to login on the Roku app? It really sucks.

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