Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Rancho de los Guardados, QUE | 1 |
| Asheboro, NC | 1 |
| Katy, TX | 1 |
| Gainesville, FL | 1 |
| Edgerton, WI | 1 |
| College Station, TX | 1 |
| Sidney, NY | 1 |
| Chesterfield, MO | 1 |
| Astor, FL | 1 |
| Portland, OR | 2 |
| Springfield, OR | 1 |
| Greenville, NC | 1 |
| Boerne, TX | 2 |
| Albertville, AL | 1 |
| Tampico, TAM | 1 |
| Brentwood, TN | 1 |
| Beaver Falls, PA | 1 |
| Las Vegas, NV | 2 |
| Frisco, TX | 1 |
| Lee's Summit, MO | 1 |
| San Jose, CA | 2 |
| Knoxville, TN | 1 |
| Gaylord, MI | 1 |
| Akron, OH | 1 |
| Flowery Branch, GA | 1 |
| Apollo, PA | 1 |
| Miami, FL | 2 |
| Salt Lake City, UT | 1 |
| Boca Raton, FL | 1 |
| Bradford, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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John Tanner (@Lordofdeath14Xb) reported@Roku hey guys if you could fix your ******* app every time when I'm listening to music on my phone through the app it disconnects so how about you guys get off your *** and fix the ******* app thank you.
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Jam Pol (@JohnSamont7) reported@Crunchyroll Please fix your **** on Roku. Why does my show keep playing even when I turn off my t.v? Also why can’t I skip intros and outros??? You know people just FF those sometimes right???
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Jeremy Coles (@JeremyTColes) reported@russ998 @Thrones_Facts I buy the cheapest Roku TV’s that Walmart/target sell in their respective sizes, and I did not have any issues seeing what was happening.
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Sean N.🔫 (@dsean) reportedI've already done all of the troubleshooting suggestions. None have worked. The only device your service has an issue with is a Roku stick 3600X on a Starlink network. Every other app works fine. It's just the Hulu app that has performance issues. And by that I mean the video and audio on both live and DVR'd shows are out of sync and usually crash after a few minutes (if that). The workaround is to go to a different TV or to use a different app - i.e. use Disney+ to watch shows because it works there but not on your app. A recent example is the new Librarians show. Works fine on the TNT app using Hulu's login (though I have to sit through ads). Completely unwatchable on the Hulu app. Barely plays off the cloud DVR with out of sync audio and crashes the app every 2 minutes or so.
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🌻🇺🇦Hangry! (@twistedscamp) reported@roku @Walmart Do any of you care that the updated pushed out to the tvs have effectively bricked them? Having to turn a TV off and back on to change a channel is ridiculous. Fix your software!
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Imani Drayton (@imanidrayton27) reported@gcanderson57 @PlutoTV @Roku I'm using a Hisense Roku TV and mine does the same thing you've mentioned. I pretty much did everything reopened the app, restarted the TV and neither of those things worked. Like I said it could be the app that's causing the problem.
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Courty (@NascarSTARlite) reported@hbomax @HBO please fix your @Roku app. I shouldn’t have to hunt for the show I’m trying to finish binging! Also “continue watching” doesn’t need to feed me the previous episode that I just finished #bemorelikenetflix
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Mets Police (@metspolice) reported@TeamYouTube nothing broken. Just want to switch the player (Roku) to 1.25x and have it stay that way forever. Thanks!
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Rikki Ratliff (@rikkiratliff) reported@james37144 @Roku It's working for a lot of people but as Glenn said on radio and on the Commuity page it still needs polishing but we tried to get it up in time to work out the kinks before the special.
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jovanni (@jojodevereaux) reported@Ask_Spectrum is the Roku App for spectrum down? Doesn't work on 3 TVs
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Richie (@RichiePuregains) reportedDon’t ever buy @Roku theyre making junk that’s overpriced significantly. Every tv I have their POS products to use for @GetSpectrum has problems. By problems I mean everything they have including the most basic functions frequently do not work.
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Beckie Shorten (@beckie_bubs) reportedHi @NetflixUK you charge me a fortune each month. But I can’t and haven’t been able to watch anything for 2 months cause the Roku app is broken. And it’s on multiple boxes
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Al Horford Pacino (@alpacinogrunt) reported@MLBTV FIX YOUR ******* ROKU APP. JESUS
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New Village Video (@NewVillageVideo) reportedDoes anyone know someone with experience building a Roku app? I find a bunch of people who are down for the work until they find out it's for a rental app and not AVOD. Any leads would be greatly appreciated!
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Ken Brown (@Ken_Brown_FL) reportedHey @hulu_support I am unable to log In and your chat folks actually hung up on me. I have not moved yet your app says I have. I do not have this issue with any other app on @Roku . #customerservicefail