Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Pueblo, CO 1
Sioux Falls, SD 1
Schenectady, NY 1
Street, MD 1
Wexford, PA 1
Hardeeville, SC 1
Orlando, FL 1
Petersburg, VA 1
St. Louis, MO 1
Westmont, IL 1
Victoria, BC 1
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1
Pelham, AL 1
Ogden, UT 1
New York City, NY 1
Yukon, OK 1
Miami, FL 1
Huntingdon, England 1
Hornbeak, TN 1
La Paz, Departamento de La Paz 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Roughrider_13 Roughrider13 (@Roughrider_13) reported

    @Roku Don't buy a @Roku until them and @YouTubeTV work out their issues.

  • soapydoc TV Chick (@soapydoc) reported

    @closer2fine HBO Max does not work on Roku at all. I also tried through Hulu on Roku. There is no agreement in place yet.

  • ball_st_journal Ball Street Journal (@ball_st_journal) reported

    @inkjetpowered @chriswelch The deal breaker is one party, Roku, wants more money and more control. Roku has IPOd and is a much richer/bigger company than they were when they signed the original deal. Roku also might have MFNs with other partners that would make resigning the original deal a huge issue.

  • NihiliZen NihiliZen (@NihiliZen) reported

    @kinky_horror @ShudderSupport I had that on Xbox last week, switched to Roku and no further issues. And if those fail, I turn to my PC. The show WILL go on.

  • Grallon Scott T. Taylor (@Grallon) reported

    @abc4utah I use both of these. I watch YouTube TV thru a Roku device. I have received an email from both of them, asking that I reach out to the other and plead my case. I feel like a child who's parents are getting divorced, and they both want me to reach out to help. 🤬

  • HelloAndrew Andrew Jon Thomson (@HelloAndrew) reported

    Oh FFS, @YouTubeTV and @Roku are fighting, neither one will tell customers the details, both say we should pressure the other to fix it but neither will say why! Roku sold itself to us as a content-neutral platform & yttv is paid monthly & won’t say what’s up. They’re both wrong!

  • garthywoof garthywoof (@garthywoof) reported

    @BigDragonien I can’t really help with this, but I just wanted to say I use a Roku TV regularly and have noticed the software is becoming increasingly buggy and slow. Just enough to annoy, nothing like what you’ve got.

  • vfrpiper_pilot MRey3 (@vfrpiper_pilot) reported

    Fix your arrangement @GoogleTv with @Roku . I am using paid service so see no reason why you should be looking at my data in the name of user experience. I just became a customer and can easily drop to another provider thats not sponging my data

  • heymyfriend77 Rob (@heymyfriend77) reported

    @YouTubeTV Have really enjoyed your service but looks like I’ll be switching to Hulu TV due to your issues with @Roku

  • rstone1913 R.E. Stone (@rstone1913) reported

    @TeamYouTube @YouTubeTV In a few months with youtube TV: 1) cannot watch local MLB team 2) cannot watch local MLS team 3) now supposed to 'follow steps' and cast to watch anything at all. Seems YOU are 1) CLUELESS, and 2) THE PROBLEM. Not Roku. BYE BYE!!!👋👋👋

  • redstockings15 Jarrett Swanson (@redstockings15) reported

    @BallySportsCIN @Reds Game number 4 where I still can’t watch on the new app on my Roku. When will you guys fix this nonsense?

  • Ms_Krista Ms_Krista (@Ms_Krista) reported

    @roku I just bought a second Roku TV to use to watch @youtubetv Today I get an email saying you guys can’t come to terms and may be dropping YouTubeTV. I hope you work this out. I don’t want to but I will drop Roku before I drop youtubetv.

  • meltsir2point0 meltsir2point0 (@meltsir2point0) reported

    Slowly coming to accept that roku sucks.. not cuz youtube TV. Cuz the constant freezing. Or audio issues, either disappearing or lagging. Delayed movement when you press left or right to scroll... think it's time to change @Roku @RokuSupport @amazonfiretv

  • Vaginawarrior4e vagina warrior (@Vaginawarrior4e) reported

    @kinky_horror @ShudderSupport I'm on my roku TV, no issues. But my xbox app in my living room can't be trusted no joke. It was lagging last Friday and I didn't want to risk it this week @Shudder

  • rafalco Keith Rafalko (@rafalco) reported

    @FireDFL @mshomo @Roku Its Roku man.. They are demanding more money from Spectrum to allow new spectrum users and now they dropped YouTube tv as soon as negotiations started with a claim they cant back up. Roku has become the problem.

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