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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Knoxville, TN 2
São Paulo, SP 3
Phoenix, AZ 1
Dallas, TX 2
Prescott Valley, AZ 1
Shawnigan Lake, BC 1
Columbus, OH 2
Oriximiná, PA 1
New York City, NY 3
Denver, CO 3
Statham, GA 1
Madison, WI 1
Albemarle, NC 1
Philadelphia, PA 3
Holland, MI 1
Lexington, SC 1
Ringwood, OK 1
Reno, NV 1
Woonsocket, RI 1
Eustis, FL 1
Junction City, KY 1
Boynton Beach, FL 1
Mandeville, LA 1
Center Harbor, NH 1
Lewisville, TX 1
Deerfield Beach, FL 1
Glendale, AZ 1
Kite, GA 1
Springfield, MO 1
Weiser, ID 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • cmducote1227
    Chris Ducote (@cmducote1227) reported

    @hulu_support @cole_fine Same issue here! Live channels are down. Trying to watch on Roku and all channels are stuck on a loop. Also tried on the iPhone app and get error code p-dev318.

  • bigbroncosfan
    Hi, I am Daniel (@bigbroncosfan) reported

    Ugh. What did @Roku do to their interface? It is unusable.

  • RichiePuregains
    Richie (@RichiePuregains) reported

    Don’t ever buy @Roku theyre making junk that’s overpriced significantly. Every tv I have their POS products to use for @GetSpectrum has problems. By problems I mean everything they have including the most basic functions frequently do not work.

  • Ann_Elyse
    Ann_Elyse (@Ann_Elyse) reported

    @hulu_support Hulu live is down AGAIN on all platforms - Roku, app, etc. I've tried all of your steps and nothing works . . . the problem is on your end not the customer!

  • MelMMorgan1
    Melanie Morgan (@MelMMorgan1) reported

    @fuboTV @Roku @AskAmex Amex, fuboTV and Roku will not cancel my subscription. They each say via bot chat that the other has to do it. But no one will. Can you just block payment? Or where/how can I get help to cancel my subscription?

  • Xuser784
    Greg (@Xuser784) reported

    @Skippyqsb @Roku @TheRokuChannel Same here. New issue.

  • Skippyqsb
    Skippy QSB (@Skippyqsb) reported

    . @CBSNews what's going on with the CBS News app on @Roku . Only a few videos in the main area, Sunday Morning area has no videos, lastest eps of 48 HRS and 60 Minutes not loaded. Please fix. #CBSNews #ROKU

  • Bry1527
    Bryan (@Bry1527) reported

    @Crunchyroll @Roku Hey is there a way to fix the Crunchyroll app on Roku tv?? It's been saying "session expired. You've been logged out" for weeks. I can still use my account no problem on every other device like normal.

  • 0U0S0E0R0
    wizard who hates ai (@0U0S0E0R0) reported

    @Roku @AMinecraftMovie @WBHomeEnt nobody ******* cares fix your load times

  • Cakefacethedad
    David Cornell (@Cakefacethedad) reported from Rome, Latium

    Dear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?

  • zamorant666
    living dead girl (@zamorant666) reported

    me trying to watch euphoria for three mf days now. wtf @HBO @Roku WHY WONT IT WORK

  • _aarontokes
    Aaron (@_aarontokes) reported

    @Roku @Roku You guys make the shittiest ******* TVs I just bought this and all it does is glitch! Piece of ****!

  • Zaack23
    What good are notebooks? (@Zaack23) reported

    @LMDhusky2023 @discoveryplus @FIAWEC Discovery+ isn't stable on the Roku either. It simply does not adjust bandwidth ever; I proved it on the PC with some technicals and Discovery's answer was "use tethering on your PC to force it into mobile mode." Which a) won't work and b) what ********?

  • ErieP0P
    EriePop⁷🌈❣🖤 (@ErieP0P) reported

    @gagaoolala The subs still aren't working on the roku app either & it crashes when I try to fast forward. I contacted you all about this last wk & still not working 😞

  • RockHeadRego
    RockHead Regolith (@RockHeadRego) reported

    @Roku How do I get James Rhey Roku Customer Support to respond to my request for help regarding the vertical lines that have appeared on my recently purchased Roku TV?

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