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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Essex Junction, VT 1
Chicago, IL 1
Seattle, WA 1
Sarasota, FL 1
Harrisburg, PA 1
Tunkhannock, PA 1
Elizabethton, TN 1
Sturtevant, WI 1
Corona, CA 1
Williamstown, NJ 1
Dover, NH 1
Conceição do Jacuípe, BA 1
Assaré, CE 1
Knoxville, TN 2
Dolgeville, NY 1
Fort Worth, TX 1
Moreno Valley, CA 1
Mason City, IA 1
Bracknell, England 1
Fort Wayne, IN 1
Kansas City, MO 2
Edgewood, MD 1
Kountze, TX 1
Detroit, MI 1
Marlow, NH 1
Munster, IN 1
Fareham, England 1
San Mateo, CA 1
Morro Bay, CA 1
Miami, FL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • DinnerWed
    WedNightDinner (@DinnerWed) reported

    .@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?

  • devinbgoble
    Devin Goble (@devinbgoble) reported

    Gee, thanks @Roku. Randomly today we get hit with hdcp errors on a setup that has worked fine for years, and the solution is just to move to a different hdmi port on the TV. You are the reason why people pirate.

  • RobbyThomas2525
    Robby Thomas (@RobbyThomas2525) reported

    iphone computer even my roku streambar just the streaming sticks is having this problem and the version i'm on for both my rokus are 15.1.4 @Roku @RokuSupport

  • cblanknyc
    Maya Belle (@cblanknyc) reported

    @Roku I just lost my job & started poring over every dollar going out. That’s when I found I’d paid $269.78 in monthlies for ESPN. Which I didn’t order & never watched in my life. Cancelled but could only get a month refund. I should’ve noticed, but didn’t. Please help.

  • tdotcade
    Tells, MBA (@tdotcade) reported

    @Roku Disney Plus isn’t working on my Roku Ultra. Hasn’t been for over a week. Fix this.

  • drewsky1
    Drew Schuyler (@drewsky1) reported

    @Roku when do you think you'll get this audio issue figured out? getting real annoying to have to stop and restart because of the audio glitches

  • Bry1527
    Bryan (@Bry1527) reported

    @Crunchyroll @Roku Hey is there a way to fix the Crunchyroll app on Roku tv?? It's been saying "session expired. You've been logged out" for weeks. I can still use my account no problem on every other device like normal.

  • ColshopS
    Faithful Gaming (@ColshopS) reported

    Hey @Roku update your TVs. My Roku TCL TV has been consistently having issues displaying anything connected to an HDMI port!

  • hope_britt
    Brittney (@hope_britt) reported

    @DIRECTV & @Roku rcount your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy

  • InfraCards
    . (@InfraCards) reported

    @YouTubeTV your @Roku app is awful and doesn’t work properly. Please fix or remove.

  • gcanderson57
    Glenn 🇺🇲⚓️ (@gcanderson57) reported

    @PlutoTV I'm having a lot of issues with your app on my @Roku . The app freezes during commercials and I have exit to Home. My ROKU is running software version 15.1.4 Build 3321. Yes I've restarted the unit and no it doesn't help. Your app is version 5.45 Build 3 I've cleared the ROKU cache, removed & reinstalled your app.

  • YungYinkv
    D.A.R.E Capo (@YungYinkv) reported

    Hey @Roku you may want to fix this. Howdy showing the wrong movie 😡

  • RobbyThomas2525
    Robby Thomas (@RobbyThomas2525) reported

    @Roku @RokuSupport i got a problem with playing video files from a NAS using the roku media player app i have videos that worked before but after i started using the format MPEG2 and AC3 and it's a .MKV file the video works but not the audio doesn't work it works on my

  • RyShan24
    RyanS (@RyShan24) reported

    @rumblevideo I have a brand new @Roku tv and can’t watch your podcasts on any speed but 1 fix that ****!

  • thewanderer2020
    The wanderer (@thewanderer2020) reported

    @Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku

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