Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
Columbus, OH 3
Phoenix, AZ 3
Dallas, TX 3
Hamilton, OH 3
Birmingham, AL 3
Orlando, FL 3
Buffalo, NY 2
New York City, NY 2
Minneapolis, MN 2
Jacksonville, FL 2
Portland, OR 2
Denver, CO 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Las Vegas, NV 2
Seattle, WA 2
Acworth, GA 1
Omaha, NE 1
Wapakoneta, OH 1
Herrenberg, Baden-Württemberg Region 1
Los Angeles, CA 1
Rockland, MA 1
Park City, UT 1
Natércia, MG 1
Mamborê, PR 1
Mérida, YUC 1
Chilcoot, CA 1
Worcester, MA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • cousinwayne November Wayne (@cousinwayne) reported

    Roku saw me in the help section and sent me a Black Friday email

  • ctigeek Steven Swenson (@ctigeek) reported from Poquoson, Virginia

    @TechnicallyJLo I'm thinking of upgrading my 1080p not-smart TV for good quality 4k TV. I'll still be using my external Roku though.

  • Tiltedsails TiltedSails (@Tiltedsails) reported

    You guys thought that was an appropriate place for hooking up the roku? I was like we didn’t access appropriateness we were trying to get it to work for you on an old tv. If you have a placement preference, you know how to connect it and can manage that per your wishes.

  • HBOMaxHelp HBOMaxHelp (@HBOMaxHelp) reported

    @AlanBaghumian Hi Alan, we understand you are having an issue with your Roku stick we're here to help. Have you tried restarting your network (router and modem) or uninstalling and restarting the HBO Max app? We want to help in the best way possible, thanks. UW

  • NovaCane0808 NovaCane (@NovaCane0808) reported

    @SlimeBallUchiha Just say you hate Aang dawg 😭 there’s no way u pushin on him this hard .. he literally feels guilty for running away but In the show this was honestly his only course to victory .. like I said before this was really Roku’s problem he even apologized for not taking care of it

  • PappasAndrew Andrew Pappas (@PappasAndrew) reported

    @fuboTVsupport I have fubo on newer Chromecast. It keeps logging out and requiring me to reconnect. Like multiple times daily. I don't have this same problem on another tv that runs roku

  • DECinOH DEC (@DECinOH) reported

    @SuperMarioMugan I don't have specific timestamps, unofortunately. I've been looking around because I want to watch them too! Also, I'm not sure that they work on all platforms (like, on some smart TVs, Roku, etc.)

  • relaxathon2003 Amanda "Thankful for Pie" M. (@relaxathon2003) reported

    The headphones that came with my roku don’t work snd I just took them out of the package.

  • deviwestside DeviKW (@deviwestside) reported

    Dear @hulu, your app on the roku stinks. Always get an error halfway through any episode I’m watching that the “title cannot be played right now.”

  • BigLilWeasel Mike Fallek (@BigLilWeasel) reported

    Hey ...@Roku get rid of hdr. It doesnt work on any tv anywhere sooo... Like dont?

  • AlanBaghumian Alan Baghumian (@AlanBaghumian) reported

    @RokuSupport @HBOMaxHelp Just signed up for HBOmax on my new Roku stick and the app just closes down. Apparently it is a common problem. Any fix or @hbomax is a joke?

  • blakeSmaddux Blake Maddux (@blakeSmaddux) reported

    Is @Roku TV’s slogan “Be Terrible”?

  • brittanylaughsx Brit 💛 (@brittanylaughsx) reported

    @Walmart That 70" roku TV deal was a joke. Both mine and my mom's order got canceled because of a back office issue. Please do better.

  • RobertPWoolford Robb Woolford 💨💨🍃🍃🌲🌨❄⛄🎄 (@RobertPWoolford) reported

    @TeamYouTube That linked help page is useless for this situation. It refers to Chrome. My issue is happening on my Nvidia and my Roku. But not the desktop or tablet. All 4 of them are signed in to the same Google account.

  • CharlesRuhe Charles Ruhe (@CharlesRuhe) reported

    @RokuSupport My Roku has also been quite buggy since the recent system update—Home Screen often fails to appear, if I get into YouTube it will kick out of playback around 30 seconds in, HBO Max locks up. Did the manual update, didn’t help.

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