Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wheaton, IL | 1 |
| South Jordan, UT | 1 |
| Hagerstown, MD | 1 |
| Austin, TX | 1 |
| Hilliard, OH | 1 |
| Rancho de los Guardados, QUE | 1 |
| Asheboro, NC | 1 |
| Katy, TX | 1 |
| Gainesville, FL | 1 |
| Edgerton, WI | 1 |
| College Station, TX | 1 |
| Sidney, NY | 1 |
| Chesterfield, MO | 1 |
| Astor, FL | 1 |
| Portland, OR | 2 |
| Springfield, OR | 1 |
| Greenville, NC | 1 |
| Boerne, TX | 2 |
| Albertville, AL | 1 |
| Tampico, TAM | 1 |
| Brentwood, TN | 1 |
| Beaver Falls, PA | 1 |
| Las Vegas, NV | 2 |
| Frisco, TX | 1 |
| Lee's Summit, MO | 1 |
| San Jose, CA | 2 |
| Knoxville, TN | 1 |
| Gaylord, MI | 1 |
| Akron, OH | 1 |
| Flowery Branch, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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A Shubert (@ashubert) reported@Ask_Spectrum is there any plan to fix the "last channel" function on app for @Roku using the RW button. Functioned for years & it just stopped. Every Roku I have no longer has this function. It's really annoying to not be able toggle back/forward. V15.2 B:0
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Old Bull Lee (@davebudge) reported@Roku Your captcha is garbage, your website is garbage, and I've tried a dozen times to recover my password but keep getting looped back to your goddamn captcha. Please fix your garbage!
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Jason Miller (@jamzdotnet) reported from Kings Park, VirginiaWhy is the MASN app broken on Roku? Why is streaming TV so terrible... And we used to complain about cable boxes ... @Roku @masnOrioles
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Liam Matthew (@ElBick8) reportedHave we as a society been too quiet about how awful tv remote controls are? Fire stick? Roku??? These things are the mini muffins of remotes and I will not stand for it
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Alex Spicola (@AlexSpicola) reported@RokuSupport @Roku HELP!!! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?
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Sean N.🔫 (@dsean) reportedI've already done all of the troubleshooting suggestions. None have worked. The only device your service has an issue with is a Roku stick 3600X on a Starlink network. Every other app works fine. It's just the Hulu app that has performance issues. And by that I mean the video and audio on both live and DVR'd shows are out of sync and usually crash after a few minutes (if that). The workaround is to go to a different TV or to use a different app - i.e. use Disney+ to watch shows because it works there but not on your app. A recent example is the new Librarians show. Works fine on the TNT app using Hulu's login (though I have to sit through ads). Completely unwatchable on the Hulu app. Barely plays off the cloud DVR with out of sync audio and crashes the app every 2 minutes or so.
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Scott (@revscottd) reportedOur @Shentel internet has been out all day. That means no cable tv (because they stream it now), no phone (because our home phone relies on the internet) and @Roku tv’s have to have internet so the app to watch over the air antenna tv can work. 1/2
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Dane001a (@dane001a) reported@Abinitio12 @Roku I can’t get Ryukyu live TV to work
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🌱 Colt Seavers 🦅 (@captwfcall) reported@Roku your stuff is still broken as of 5:37pm cst. cant load directv, hulu, etc. *did system restart
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GingerCååt 👻🐈🐈⬛🐈🐈⬛ (@GingerCaat) reportedI can’t get Kanopy to work on my stupid Roku and I am going to have a meltdown!!
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Lmn (@lmn071966) reported@Roku Please fix the live tv issues
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Harvey Jackalope (@HarveyJackalope) reported@AppleTV and @Roku need to figure out why I can't watch @F1 without the Roku freezing and restarting after 10 minutes. Having no such issues watching on my phone.
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Kickball Legend (@DrinkyUncle) reported@MSNOWNews your channel on @Roku has not worked in two weeks. Every other channel works fine. It’s you. Maybe you can fix that ****?
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xxx (@xxyumhaj) reported@PrachiR46315213 Mein kisi ko Kiu Roku I haven’t seen any post like that, and as I said, idc about Hania, diljit or the film. I found your statement to be dumb so that’s why I quoted your post, you should’ve been clearer about what you meant if you have a problem with me questioning it
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Watermelon Sugar (Bisan's version) (@HippieChic82) reportedNever mind a 3 hour #SmackDown whatever is going on with @verizon or my @Roku TV. I can't get rid of this damn playback error. I even did a whole damn factory reset to my TV and still getting error code PLYB_122 for over a month. My TV is BARELY 5 years old.