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Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Elberton, GA 1
Livonia, MI 1
Houston, TX 1
Arlington Heights, IL 1
Miami, FL 2
Duque de Caxias, RJ 1
Lowville, NY 1
Cleveland, OH 1
Snellville, GA 1
Harrogate, TN 1
Camano, WA 1
Carteret, NJ 1
Fort Wayne, IN 2
Indianapolis, IN 1
Minneapolis, MN 1
Knoxville, TN 4
Dallas, TX 1
Vero Beach, FL 1
Bakersfield, CA 1
Clinton Township, MI 1
Ponchatoula, LA 1
Murfreesboro, TN 1
São Paulo, SP 2
Ankeny, IA 1
Media, PA 1
Newark, NJ 1
Livingston, NJ 1
Stuart, FL 1
Naples, FL 1
Township of Evan, KS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • CK_Smitty
    Connor Smith (@CK_Smitty) reported

    @foxone App isn’t working on @Roku. Turns on for 5 mins then goes back to Home Screen. Help.

  • mrhappybw
    Bryan Wayne (@mrhappybw) reported

    @Roku Man, this update totally screwed up my TV when it finally landed on my TV, the hdmi inputs keep screwing up for the cable box, isnt the cable or box because they work fine on other TV’s. Dog **** new home screen and this issue make me never want another one from y’all.

  • tundrawalker00
    Tundrawalker⍟⍟ (@tundrawalker00) reported

    @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

  • geoffmeador
    Geoff Meador (@geoffmeador) reported

    Our @Ask_Spectrum outage has lasted all morning and USA vs AUS is coming up, so I just switched our @Roku TV to OTA antenna… except, in the most idiotic decision imaginable, watching antenna TV on Roku apparently requires a working internet connection now. 1/2

  • rables73
    Rob Ables (@rables73) reported

    @Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.

  • WhtTheActualFuk
    Wallybonkers™️ (@WhtTheActualFuk) reported

    Just a consumer FYI!!! @Roku WILL NOT HONOR A WARRANTY. My Roku ultra will not keep connectivity. Done ALL troubleshooting. Called my internet provider. JUMPED THROUGH A MILLION HOOPS, still boots off. After all this I get told sorry, your warranty don’t cover connection issues🤔

  • IMFletcher2
    Fletch will return in Avengers Doomsday (@IMFletcher2) reported

    @BigKorn80 @Roku That doesn't work now.

  • FesteredMr
    Mr Festered (@FesteredMr) reported

    @Roku what’s wrong with the Roku Channel. Freezes and very long to load. Only thing giving any problems

  • melt_wizard
    Melt Wizard (@melt_wizard) reported

    @Roku @DeeRugz718 This **** is awful!!! Change it back!!!

  • sanahbequiet
    Sanah (@sanahbequiet) reported

    Had to buy another Roku stick cause mines just randomly stop working like first it was my Roku tv now it’s the stick like Roku is the problem g I’m so irritated @Roku get y’all’s **** together

  • MissingReagan
    🇺🇸 Save Tina 🇺🇸 (@MissingReagan) reported

    @BioMathJason @Roku @TCL_Global Yes, that's the way it is supposed to work, and has worked for the 5 years I've owned this tv. TCL did an update the early part of this year that removed the ability to watch OTA without internet. They did send a fix for most customers after the backlash, but many are still twisting in the wind. Their LiveTv is the culprit.

  • imken24
    Ken Kallembach (@imken24) reported

    @Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.

  • HockeyDad2AandZ
    HockeyDad2A&Z (@HockeyDad2AandZ) reported

    Hey @Roku, no one asked you to do up the home screen. I used to be able to have HDMI 1 and 2 in the top row and now I have to go into the inputs to select them. That's stupid bullshit. I want my old home screen back. Not this fkng mess. Fix this.

  • theDIYvillage
    Jacque and Matt (@theDIYvillage) reported

    @Roku Yeah, nope. Not being able to remove Live TV & Live TV Guide is a no go. Access to inappropriately aged content for kids is unacceptable. Money talks I suppose. Fix it.

  • blau_vic_grana
    Victor Valencheck (@blau_vic_grana) reported

    @Roku I HATE this update. I want control of WHAT I see on m6 homescreen. I have to scroll down the page past a bunch of crap to see MY APPS. Fix this now!

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