Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Walnut Creek, CA | 1 |
| Albert Lea, MN | 1 |
| Pittsburgh, PA | 3 |
| Litchfield Park, AZ | 1 |
| Smyrna, DE | 1 |
| Atlanta, GA | 2 |
| Orlando, FL | 2 |
| Cuernavaca, MOR | 1 |
| Chaska, MN | 1 |
| Wills Point, TX | 1 |
| Germering, Bavaria | 1 |
| Dallas, TX | 2 |
| Cleveland, OH | 2 |
| Town of Starkey, NY | 1 |
| Harvest, AL | 1 |
| Phoenix, AZ | 1 |
| McKinleyville, CA | 1 |
| Cheyenne, WY | 1 |
| Littleton, CO | 1 |
| Chihuahua, CHH | 1 |
| Milwaukee, WI | 1 |
| Myrtle Beach, SC | 1 |
| Fort Washington, MD | 1 |
| Evans, GA | 1 |
| Rio de Janeiro, RJ | 1 |
| Saint George, UT | 1 |
| Green Bay, WI | 1 |
| Delegación Cuajimalpa de Morelos, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Ames, IA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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RaiderNeil (@Rdrneil) reported@Roku OK I have a Roku 4K stick and good Wi-Fi and a very good Samsung TV and I've had Disney Hulu ESPN now paid through Roku I started getting error 83 error 43 couldn't login on TV couldn't watch it deleted everything restarted updated no help from Disney so I canceled them
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Brendanfly1998 (@Bren9889) reported@RokuSupport I need your help and please don’t give me an automated reply. The apps on my new @Roku TV keep crashing, mainly YouTube, Disney+ and Paramount+! What is causing this and what can I do to fox it?
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ᴄᴏʀɪɴɴᴇ ᴍʏᴇʀs (@Pythonette) reported@oletruckers1977 @Roku I certainly hope they have a problem with alt-Right hacks.
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Jerry Arnett (@arnettjerry66) reported@Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now
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Qhu✳️🦆🏃♂️ (@Qhu_NFT) reportedI have had it with @Amazon Fire Stick. I have a subscription to Shudder and Starz. I can no longer play them without buying a new subscription thru Amazon. I have a @Roku TV upstairs and have no issues playing my subscriptions. Today I ordered another Roku controller for downstairs. Shame on you Amazon. Bye fire stick. Just warning anyone who is thinking about fire stick.
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Random Acts of Crochet Kindness (@stuckathomemom) reported@LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Jon P (@BamaGrad00) reported@roku The new home screen is awful
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Bryan Wayne (@mrhappybw) reportedIt took until July for me to get this “New” Roku Home Screen and it is awful. And reading the comments since @Roku rolled it out seems it has been awful for a month now. A two year could have done better. Reverse this ****.
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HomoConBear (@HomoConBear) reportedI see that @Roku did some post-audio work and looped over the F-Bomb in their promo.
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Inigo Montoya (@Dukefan11) reported@Roku I'm a minimalist. On the home screen, your recent update added several items such as "the best across your streaming services" row, "jump to" row & an add apps button. The screen now feels very cluttered. Please help me hide these. ChatGPT says it cant be done.
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Red Chem (@red_chem_lite) reported@SophiRene1 @Roku The dogs have Kongs with peanut butter and cheese, they have puzzles, they have toys and treats. They don’t touch the remote when we’re around. I put the remotes up when I’m done. This isn’t really a dog problem It’s a somebody else in my house doesn’t put the remote up problem.
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Morticia (@Morticia121212) reported@tacooghost @Roku Well, they still never fixed it. It's a problem with the Roku TV version, I'm pretty sure. I went & got the free trial at Amazon video & it is on there! Yay!
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Keri Marie (@KeriMarie317366) reported@Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!
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Sergio Olarte (@repeye) reported@RokuSupport @Roku paying for your home monitoring service but your Entry Sensors have been out of stock for TWO YEARS. Frontline support has no answers. I need an escalation manager to contact me about hardware availability. This is a security system, please help.
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shareurmic (@shareurmic) reported@SomaKazima2 I’m ready to get rid of it anyway since the sound goes out a thousand times during a half hour show; and none of the ‘fixes’ work @Roku