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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Salt Lake City, UT 1
Boca Raton, FL 1
Bradford, PA 1
Philadelphia, PA 1
Queens, NY 1
Orlando, FL 3
Chicago, IL 2
Rome, Latium 1
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Atlanta, GA 2
Columbia, SC 1
São Paulo, SP 1
Dallas, TX 4
Benton, AR 1
Saint Cloud, MN 1
Fayetteville, NC 1
Sterling, VA 1
Brasília, DF 2
Bel Air, MD 1
Berlin, Berlin 1
Monterey, CA 1
Gainesville, GA 1
Springfield, MO 1
Houston, TX 3
Jacksonville, FL 1
East Syracuse, NY 1
Vitória da Conquista, BA 1
Cincinnati, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • eikerir
    eikerir (@eikerir) reported

    @Roku @RokuUK @RokuSupport Roku UK has had me waiting 38 DAYS since I sent my faulty player back for a warranty replacement. I was promised it would be here in 5 days. Worst customer service I’ve EVER experienced.

  • oib_the
    TheOIB (@oib_the) reported

    @336forLife @espn @LGUS Hell, I have the app, but cant sign in to my account... but I rebooted the seldom used Roku and I’m in.

  • Fab_Roc_
    fab roc 🇭🇹 | DJ 🏁 (@Fab_Roc_) reported

    Please fix the volume on your ads @hulu x @Roku

  • notjohnlee
    notjohnlee (@notjohnlee) reported

    @bymeg Using HBO Max on a Roku. What screen/error is it showing?

  • williamswrites
    Jason Williams (@williamswrites) reported

    @RokuSupport @YouTubeTV is working fine on my iPad app, but not playing on my Roku Premiere. Other apps play fine. I’ve powered off/on to no effect. Getting “Playback error: This video requires payment...Can DM an error code. Can you provide support?

  • Isplom
    WalaCam (@Isplom) reported

    @PrimeVideo your platform is a joke. Same TV, Same Roku device. All other subscriptions work..netflix/disney/hulu. Not Amazon prime Video though. Literally the richest man in the world, can’t make his service run better than Netflix. @JeffBezos

  • daisyjetsfoeva
    Daisy Jetsfoeva (@daisyjetsfoeva) reported

    @RokuSupport Amazon prime keeps kicking me out when I try and watch on my Roku stick. AP works fine on my phone and other apps on my Roku work fine. @PrimeVideoCA

  • GeraldMcFly
    Gerald McFly (@GeraldMcFly) reported

    @daisyjetsfoeva @RokuSupport @PrimeVideoCA Me too, Daisy. Doesn't work no Roku. It's fine un My phone, though.

  • fancypirate8
    Jason: The Carnist Devolver of Tweet Threads🥩 (@fancypirate8) reported

    @Lone_Star_Keto My roku may have crapped out. That would be a cheaper fix than buying a new tv

  • nevervragain
    . (@nevervragain) reported

    @Roku @SheaSerrano maybe mine stopped working because I was meant to see this tweet? Please #roku I can’t watch tv now idk if I could fix mine 😢

  • Dr_Crypto14
    Dr Crypto 🦆 (@Dr_Crypto14) reported

    @beldarswife i have plenty of experience with them. every girl i've dated over the last decade has had one. they've all been awful. laggy, bad UI, ****** remote, etc etc. have you ever used anything other than a roku? apple tv maybe?

  • pugariot
    Cote🌟 (@pugariot) reported

    @GeraldMcFly @daisyjetsfoeva @AmazonHelp hi just jumped on the trainwagon, im having the same issue in my Roku device, every time i try to watch something it kicks me out to the main page, no problems on my other devices such as laptop and phone

  • Bob92672553
    Bob (@Bob92672553) reported

    @comcastcares I think there is a glitch. As of Monday the ability to activate all network apps (ESPN, NBC, BRAVO, etc.) with xfinity credentials has been failing. I have tried on iphone, fireTV, appleTV and roku. Also confirmed my bro with a separate account has same issue

  • A_OSHANIEQUE
    PERFECTLY FLAWED ❤ (@A_OSHANIEQUE) reported

    @Roku y’all really the worst this **** pissing me off 😡

  • GeraldMcFly
    Gerald McFly (@GeraldMcFly) reported

    @daisyjetsfoeva @AmazonHelp Me too, Daisy. It's not working in Roku device. Kicks me out. It works in my phone, though.

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