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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gaylord, MI 1
Akron, OH 1
Flowery Branch, GA 1
Apollo, PA 1
Miami, FL 2
Portland, OR 1
Salt Lake City, UT 1
Boca Raton, FL 1
Bradford, PA 1
Philadelphia, PA 1
Queens, NY 1
Orlando, FL 3
Chicago, IL 2
Rome, Latium 1
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Atlanta, GA 2
Columbia, SC 1
São Paulo, SP 1
Dallas, TX 4
Benton, AR 1
Saint Cloud, MN 1
Fayetteville, NC 1
Sterling, VA 1
Brasília, DF 2
Bel Air, MD 1
Berlin, Berlin 1
Monterey, CA 1
Gainesville, GA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealDaveH911
    DirtyCol.HarryPotter (@TheRealDaveH911) reported

    Dear @YouTube, Your **** is broken. Videos will not play on Roku TV, Xbox Series X, or Sony Android TV. #YouTubeDOWN

  • Phil_Caravella
    Phil Caravella (@Phil_Caravella) reported

    @hadtobegoo @turksespinnekop My Samsung HBO app doesn't even work well. It forgets where I left off for a film (Roku app works fine though).

  • Its_MamaLuigi
    Mama Luigi (@Its_MamaLuigi) reported

    @imranzomg We have Roku, Chromecast, Apple TV, Fire Stick, and some other minor ones, but they can all access the same content. Video content is siloed off by streaming channels, not by hardware. Why shouldn't consoles work the same way?

  • schechschech10
    Schechschech10 (@schechschech10) reported

    @WaddleandSilvy Why isn't Marquee offered as a subscription app? Charge $10 or whatever a month like a Netflix to login and watch the channel. Use a Roku or Firestick to watch it on your tv. This shouldn't be so difficult.

  • pchidichimo3
    Philiam 🇮🇹 (@pchidichimo3) reported

    Why ******** is @YouTube still not working on my @Roku ?!? I want answers this is ridiculous it’s been like this since 11pm last night!

  • IrishDisney33
    CJ (@IrishDisney33) reported

    @cayz @TeamYouTube I have also been experiencing the same exact issue on 2 separate Roku devices on 2 separate televisions.

  • Keithhbg
    Keith (@Keithhbg) reported

    @HMNow when are you going to fix Roku client so you don't have to login every day?

  • LCSphotos
    LCSPhotos (@LCSphotos) reported

    If anyone else is having trouble with YouTube on their TV or Roku, it's working normally on my computer and phone if that's helpful. 🤔

  • roofusfirefly
    adam (@roofusfirefly) reported

    @lmfaolouu Not that I have seen. I was just checking Twitter. Saw all the messages and thought I would relate an interim fix. Seems to be happening to most people trying to stream on TV — roku, PS5, FireStick, etc all seem to be having the same issue.

  • thebakingbitch_
    ****** Baker 🍰 (@thebakingbitch_) reported

    @Roku @RokuSupport I think my stick is dead??? It won’t load on my tv it keeps kicking back to no signal. All other 4 sticks still work?

  • edtsummer
    Ed T (@edtsummer) reported

    @youtube @TeamYouTube Some videos not playing on roku in uk. Black screen, was ok yesterday. Same videos play on non updated nowtv branded roku devices. The constant problem appears to be pre roll ads.

  • nxtiajoy
    natia (@nxtiajoy) reported

    Why do y’all always get hyped up about the $100 ONN Roku TV it’s the worst tv I’ve ever had 😭

  • OlabisiKovabel
    🇺🇸 K.O. Thy Soul 🇳🇬 (@OlabisiKovabel) reported

    Hey @YouTube, why am I getting a black screen whenever I press to play a video? I’m experiencing this issue on my Roku, and through the app that was pre-installed on my smart TV. It was working fine last night, but today I’m getting nothing. I want answers!

  • rmiriam
    Rachel (@rmiriam) reported

    @amandagianni Oh right. Duh. Which reminds me I have to log back out and in again to get it to work for tonight's game as I have to do that every single time I use the Roku app.

  • cjgardengirl045
    CJ garden girl 🇨🇦 (@cjgardengirl045) reported

    @youtube the video playback is not working on Roku. Just getting a blank screen. Have discovered if I log out and go in as a "guest" the playback works. 🤔

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