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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Córdoba, VER 1
Phoenix, AZ 4
Tlalnepantla, MEX 1
Madison, WI 1
Fairfax, VA 1
Marine City, MI 1
Clinton, WA 1
Urbandale, IA 2
Knoxville, TN 2
Arlington, MA 1
City of Saint Louis, MO 1
Santiago, Santiago Metropolitan 1
Louisville, KY 1
Tolleson, AZ 1
Denver, CO 3
Chicago, IL 1
Rio de Janeiro, RJ 2
Canonsburg, PA 1
Brooklyn, NY 1
Slidell, LA 1
Houston, TX 2
Kassel, Hesse 1
Fishers, IN 1
Township of Evan, KS 3
Yuma, AZ 1
Morro Bay, CA 1
Quixeramobim, CE 1
Gilbert, AZ 1
Minneapolis, MN 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • CyberRodeoGal
    Woman Outside The Matrix (@CyberRodeoGal) reported

    @downdetector around 20 aps not working on @Roku that’s just my personal ones. :/

  • HockeyDad2AandZ
    HockeyDad2A&Z (@HockeyDad2AandZ) reported

    Hey @Roku, no one asked you to do up the home screen. I used to be able to have HDMI 1 and 2 in the top row and now I have to go into the inputs to select them. That's stupid bullshit. I want my old home screen back. Not this fkng mess. Fix this.

  • McgrawSparky
    Sparky McGraw (@McgrawSparky) reported

    @Roku Yea i do that all the time…. It’ll work for 1-5/10 turn ons then back to having to manual connect, or restart

  • Starko2341
    Starko (@Starko2341) reported

    @ojkoj @Roku *Exact* same problem with all my HDMI inputs, I have three consoles and it started after the recent update. I thought my TV was going bad. Someone suggested going to the input from the Nav menu rather than the button on the home screen. I will try that tonight.

  • lordsammygato
    Lord Sammy Gato (@lordsammygato) reported

    @Roku Wow, those changes to the app are terrible! Thanks! 👍

  • fmarqueze
    FrancisCOM. (@fmarqueze) reported

    @roku now it turns out that if I don't have internet I can't watch broadcast TV. What a terrible system, I'll never buy a TV with Roku again.

  • redneckleeusmc
    Lee 🇺🇸 (@redneckleeusmc) reported

    @Roku @mohzam1997 Roll it back. Its awful.

  • Mx_Error
    Riot is Prideful θ∆🐺 | DNF -16 (@Mx_Error) reported

    HELLO CAN YOUTUBE ON THE ROKU NOT FUXKING CRASH @Roku @YouTube whixh one of ur faults is this because it happens all the time

  • realitybites_11
    Reality Bites (@realitybites_11) reported

    @Roku @RokuSupport your product is becoming unusable. Constantly unpairing the remote after exiting an app.

  • arnettjerry66
    Jerry Arnett (@arnettjerry66) reported

    @Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now

  • BenjiShaw7
    Benji (@BenjiShaw7) reported

    @Roku Fix your new homescreen. Its takes almost a dozen button presses compared to 2-3. This update is ****. Fix it or give us the option before I replace this thing.

  • Gundament
    Kris G. (@Gundament) reported

    @Roku Hey can you guys fix a bug on your new Home Screen? When you click on the inputs from the home screen shortcuts, we are getting a green and blue lines all over the screen. But when we click the Inputs from the "Input List" tab, they work fine. Please fix in the next update.

  • Theresa99778608
    Theresa (@Theresa99778608) reported

    @red_chem_lite @Roku You need a zapper for when they touch it, they will learn which. Our friends have two boxers that were like this and within the week they were broken.

  • mrhappybw
    Bryan Wayne (@mrhappybw) reported

    @Roku Man, this update totally screwed up my TV when it finally landed on my TV, the hdmi inputs keep screwing up for the cable box, isnt the cable or box because they work fine on other TV’s. Dog **** new home screen and this issue make me never want another one from y’all.

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