Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 2 |
| Houston, TX | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Pueblo, CO | 1 |
| Sioux Falls, SD | 1 |
| Schenectady, NY | 1 |
| Street, MD | 1 |
| Wexford, PA | 1 |
| Hardeeville, SC | 1 |
| Orlando, FL | 1 |
| Petersburg, VA | 1 |
| St. Louis, MO | 1 |
| Westmont, IL | 1 |
| Victoria, BC | 1 |
| Nashville, TN | 1 |
| Lawrenceburg, TN | 1 |
| Walnut Creek, CA | 1 |
| Pelham, AL | 1 |
| Ogden, UT | 1 |
| New York City, NY | 1 |
| Yukon, OK | 1 |
| Miami, FL | 1 |
| Huntingdon, England | 1 |
| Hornbeak, TN | 1 |
| La Paz, Departamento de La Paz | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Drachonus
(@Neigin) reported
@RokuSupport after whatever update you've done on the night of the 10th, both my roku express devices stopped picking up the Wi-Fi signal. They keep going to error 014.30 I even factory reset one. What happened?
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matt
(@listen2drescher) reported
Wow. If real $ was on that Charlotte game, I positively would have broken my Roku TV. Another “glad to have abstained” night. Pat yourself on the back, kiddos…
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Restless spirit on an endless flight
(@rgbrb) reported
But then they kept emailing me & I said please drop it but they emailed me again & said “did you buy your new Roku device yet” & I said please just let it go. But I doubt they will. They’ll keep asking me for the same info & keep failing to understand the issue. Kafka, I tell you
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F. Wisen
(@fswisen) reported
@OGFC3 Reset like just a power loss or reset like it’s a factory restore and you have to login into your Roku account again?
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Paramount+ Help
(@askparamount) reported
@BryanInMo1 Hi! We're sorry to hear you're having trouble with the Roku app. Please send us a DM with your email address for further assistance. *LM
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BryanInMo - The GOP are Tr*mp Ball Lickers 👅💯
(@BryanInMo1) reported
@askparamount I've spent 2 months contacting you guys & Roku. I'm done. The problem is not fixed and I'm not the only one dealing with your app. It may be related to the Roku 10.5.0 update because they've managed to screw up like you guys also. Just sayin'
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Cyber Floof
(@DCuplink) reported
@Razzappy My office moves rooms, also borrowed Mrs monitor while she doesn't need it. Light Coding, CAD, Network management/architecture Private cloud management General sys admin work Gaming Streaming Oh and a Roku. The lighting was a $10 snag from orange box hardware co.
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Emma
(@emmakJ2150) reported
@Roku Ive had a **** day and all I ******* want is to escape into a movie but your product doesn't work for ****
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🌈Kim Doesn't Sleep
(@KimKPillWill) reported
Trying to hook up a new Roku device, may have gotten the wrong kind, the surge protector light is flashing so I'm guessing that could be a problem too and my tech support son is out for the evening. Guess I'm reading a book. #FridayNightWild
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****
(@shizzyrocks) reported
@HBOMaxHelp None of these work. Your app has an issue overhear Roku devices on 4k hdr/Dolby Atmos new release movies. Reddit and Roku boards have complained about this for awhile. Someone needs to figure it out. Doesn't happen on just hd movies.
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Marty Chilberg
(@mchilberg) reported
@hbomax @Roku @YouTubeTV I subscribed to HBO thru Youtube but could not get content. Cancel sub on Youtube. Added HBO to Roku 2 days ago and still cannot stream a thing. Both roku and HBO customer service shrug and say not their problem talk to the other. Worse than cable
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chuck ferrer
(@chuck_ferrer) reported
@TeamYouTube buffering is terrible today. Has been since I had to replace my Roku. Your AP isn’t supported. We get it through the YouTube AP. Is this causing the buffeting. If so need to change TV providers
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allie
(@alliecdiaz) reported
Can @Roku pls help me understand. I moved and plugged in my tv with Roku streaming stick. I use my phone as a remote bc I don’t have the remote anymore. Phone is on WiFi and Roku screen is on tv.
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Corn Man
(@soarjubs) reported
@HaloSupport Frame rate is terrible on the Xbox Series X at 4k on a TCL Roku TV that every other game, Xbox Series X and PS5, has run perfectly fine on. Can't change the game to performance mode. Totally grayed out. I feel like I wasted my money.
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Raven_nyx
(@Ravennyx12) reported
Mind you @Roku doesn't offer any customer support for this streaming device, all I get is a message saying to reset my router and reset my roku, half the time that doesn't even work.
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