Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 2 |
| Houston, TX | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Gowanda, NY | 1 |
| Craigmawr Beach, ON | 1 |
| Jersey City, NJ | 1 |
| Paço do Lumiar, MA | 1 |
| Springville, NY | 1 |
| Sierra Vista, AZ | 1 |
| Brooks, AB | 1 |
| Itu, SP | 1 |
| Pueblo, CO | 1 |
| Sioux Falls, SD | 1 |
| Schenectady, NY | 1 |
| Street, MD | 1 |
| Wexford, PA | 1 |
| Hardeeville, SC | 1 |
| Orlando, FL | 1 |
| Petersburg, VA | 1 |
| St. Louis, MO | 1 |
| Westmont, IL | 1 |
| Victoria, BC | 1 |
| Nashville, TN | 1 |
| Lawrenceburg, TN | 1 |
| Walnut Creek, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Shepperton
(@DShepperton) reported
@F1Help Can't watch Imola qualifying session on Roku F1 app. Error dialog shows code "BM1300". All other videos I tried worked fine. Any suggestions (other than the "Please try again later" reported along with the error)?
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Dan Brown
(@HollowmanDan) reported
@bt_uk I don't have a sky box or virgin TV. I use the BT app on a Roku stick to stream. Does box office not work on the app?
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TheDragonRed1
(@TheDragonRed1) reported
@gravityfying when I watched Avatar the truth is Zuko is also the great grandson of Avatar Roku of his mom side. but for Hunter's truth is the Worst of the betrayal as claimed Uncle who clone him of his old friend. poor hunter. 😢
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Cthulu201
(@Cthulu201) reported
OK. Here's a @Chromecast fail and a @Roku win: Roku Remote app that lets me cut and paste login info. Entering in 50+ character passwords with Chromecast remote is turning me into a serial killer. Not using @disneyplus on device right now with no web login.
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jungoogie⁷
(@jiminjungoogie) reported
@Viki when will you fix your app on roku!?
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Callionica
(@Callionica) reported
Airplay on Roku not working.
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Reciprocity
(@Reciprocity007) reported
@longle_long @BluSuitDillon Next...hyper-responsive, integrated into wireless surround. TVS are comparable in quality & less expensive by 10's & 100's. I have Xfinity box/internet and we lost the roku remote, so I went back to TV app ui - absolutely hated it. Once you've used it, you won't go back.
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K3 KDrama Coffee Break
(@TheKThree) reported
Is anyone else having issues w @Viki on their Roku? 🤔🤨🧐
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CHSM🇲🇽¹¹🇩🇪⁵🇳🇱¹
(@stan_racing) reported
@hiddles_jung @F1Help Oh it's a Roku! I've been searching here on Twitter and apparently a lot of people have the same issue. I can watch FP1 but not the Qualy ;(
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🇪🇺🕷Does Not Compute #FBPE
(@doing_computer) reported
@F1Help Trying to watch qualifying on Roku. Gives either BM1300 or sometimes BM1000 error. No idea what that means or how to fix it. Just says “try again later”.
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Scott Taylor
(@OmegatayScott) reported
@AmyImhoff1701 @paramountplus @StarTrekOnPPlus I have issues with my roku at times as well. Does not like to fast forward, or reverse which locks the app. How about a option to skip the intros paramount, like Netflix does?
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Donna Campbell
(@wordportrait_10) reported
@Viki @Roku Viki through Roku was my favorite channel but their technical issues are distressing…it’s 3 days now each time I go to the app/channel I’m kick out & brought back to home page…I’m told other people r having this issue but they don’t seem to be on a hurry to fix it!
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☆Niko!._.OneShot☆
(@XxVibewolf) reported
I WAS LISTENING TO ALIEN BLUES AND I ACCIDENTALLY PRESSED "put on roku 3" WITCH IS MY PARENTS BEDROOM TV HELP WHAT DO I DO I TURNED MY TV OFF IM SCARED AS **** RN 💀💀💀 thankfully my dad is asleep hes the only one in that room
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Dolores
(@Peaceole1) reported
Hey @Sony @GooglePlay @DIRECTVhelp I just spent a lot of money on a new Sony Bravia 75” TV and my DIRECTV Stream app is not available? You are forcing me to go to Google TV or Apple? Tell me how to fix it or I am returning it for Roku or so else.#frustration
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Jay Fernandez
(@averageachiever) reported
@Viki has there been a solution to the loading problem for Roku users have been getting? Thanks.