Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 3
Chicago, IL 2
Houston, TX 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Greensburg, PA 1
Harrisonburg, VA 1
San Antonio, TX 1
Greenwood, SC 1
Plano, TX 1
Gaithersburg, MD 1
Watertown, WI 1
Bellingham, WA 1
Gowanda, NY 1
Craigmawr Beach, ON 1
Jersey City, NJ 1
Paço do Lumiar, MA 1
Springville, NY 1
Sierra Vista, AZ 1
Brooks, AB 1
Itu, SP 1
Pueblo, CO 1
Sioux Falls, SD 1
Schenectady, NY 1
Street, MD 1
Wexford, PA 1
Hardeeville, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • sims2310 Quillon (@sims2310) reported

    @GINGA0418 Ok cool! Thats strange, I never seen that issue from Roku, but atleast your Samsung TV is working fine.

  • nindienation Nindie Nation (@nindienation) reported

    Out of nowhere, our @Roku started giving HDCP errors. I could: 1. Spend hours troubleshooting, likely having it happen again, rendering the TV useless until I fix it. 2. Pirate the content I'm paying for and just plug a USB HD into my TV. Great copy protection, though.

  • the5thColumnist Richard W. Woodley 🇨🇦🌹🚴‍♂️ (@the5thColumnist) reported

    @Roku I cannot find an email address for Roku support to deal with an issue regarding Britbox on Roku (works on my PC via the web but not on Roku)

  • RonHigh Ron High (@RonHigh) reported

    @TeamYouTube Thanks for the response. I am seeing the problems on the YouTube app which cannot be updated due to the dispute with Roku right? I tried accessing YouTubeTV through the YouTube app and it looks fine.

  • Sefarkas327 Sarah Farkas (@Sefarkas327) reported

    @HBOMaxHelp I subscribe through Hulu and there is no sign-in option on the Roku HBO MAX app. Every time I try to play anything it asks me to subscribe. This app never works for me—please help!

  • ShyHustler Alan Smithee (@ShyHustler) reported

    HATES @Roku’s new update! It’s all cosmetic, and functionality is worse! Why can’t you see whether future episodes are new or reruns on the guide anymore?! #terrible 😠

  • haxanvillain 🌺 Häxanäx🌺 (@haxanvillain) reported

    @thecartooncrave Well I hope this time’s the charm. Can’t have an app that CTD’s every time on a platform as common as Roku. Esp when the competition’s apps work just fine.

  • Bman3rd Michael (@Bman3rd) reported

    @TLPCraig hello, love your reviews. I currently have HBO max with ads and have a Roku tv and a fire stick and shows and movies with ads buffer often but shows and movies without ads don't buffer. Is there anything I can do to fix or is it a prob with HBO max?

  • VanHicklestein VHS (@VanHicklestein) reported

    @skinnytalls My Roku 4 that never had a problem with fsgo

  • nindienation Nindie Nation (@nindienation) reported

    @West3DP @Roku Just started out of nowhere. My 3 year old, 8 year old, and wife aren't doing anything (except yelling at me to fix it). So I'll download like 1TB of shows, and watch for an update saying it's fixed. DRM of any sort only hurts legitimate customers. It's never stopped piracy.

  • kinestealshome KinescopeStealsHome (@kinestealshome) reported

    @VanHicklestein My Roku never has problems. Chromecast and XBOX used to crap out all the time.

  • TSUMANIISDRUNK butter ******* says get vaccinated (@TSUMANIISDRUNK) reported

    What is the problem @Roku

  • seadog926 Joan Van Lehn (@seadog926) reported

    @chrisblohm @hitRECordJoe My issue is it doesn’t function well with roku, super annoying

  • GINGA0418 sweet_peach (@GINGA0418) reported

    @sims2310 It’s a Roku issue but it’s fine on my other tv which is a Samsung, every other tv that has Roku has this message

  • ShaynaMack Shayna Macklin (@ShaynaMack) reported

    Come on @hbomax get your **** together! The Roku app is awful.

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