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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hemet, CA 1
Springfield, MO 2
Toronto, ON 1
Peru, IL 1
Greenville, TX 1
Huntsville, AL 1
Branford, CT 1
Chicago, IL 2
Olive Branch, MS 1
Sharon, PA 1
Crawley, England 1
Essex Junction, VT 1
Seattle, WA 1
Sarasota, FL 1
Harrisburg, PA 1
Tunkhannock, PA 1
Elizabethton, TN 1
Sturtevant, WI 1
Corona, CA 1
Williamstown, NJ 1
Dover, NH 1
Conceição do Jacuípe, BA 1
Assaré, CE 1
Knoxville, TN 2
Dolgeville, NY 1
Fort Worth, TX 1
Moreno Valley, CA 1
Mason City, IA 1
Bracknell, England 1
Fort Wayne, IN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • davebudge
    Old Bull Lee (@davebudge) reported

    @Roku Your captcha is garbage, your website is garbage, and I've tried a dozen times to recover my password but keep getting looped back to your goddamn captcha. Please fix your garbage!

  • zamorant666
    living dead girl (@zamorant666) reported

    me trying to watch euphoria for three mf days now. wtf @HBO @Roku WHY WONT IT WORK

  • rikkiratliff
    Rikki Ratliff (@rikkiratliff) reported

    @james37144 @Roku It's working for a lot of people but as Glenn said on radio and on the Commuity page it still needs polishing but we tried to get it up in time to work out the kinks before the special.

  • RobbyThomas2525
    Robby Thomas (@RobbyThomas2525) reported

    @Roku @RokuSupport i got a problem with playing video files from a NAS using the roku media player app i have videos that worked before but after i started using the format MPEG2 and AC3 and it's a .MKV file the video works but not the audio doesn't work it works on my

  • BATZMANZ
    Brandon (@BATZMANZ) reported

    @Roku Give us Photo Streams back! Backdrop is terrible. Doesnt autostart when idle.

  • RyanParedez
    Ryan Paredez (@RyanParedez) reported

    @foxone @Roku the foxone app runs bad on the roku. Constant errors. Error:PL--28

  • ahayes7
    Andy Hayes (@ahayes7) reported

    Need help from @DisneyPlus and @Roku ! My 4 year old son was pushing buttons and now I’m getting charged $12.99 a month. Need help stopping and reversing this!

  • CaptFriggan
    Friggan (@CaptFriggan) reported

    @Roku How do I put my HDMI inputs back on the main screen after this terrible update?

  • EKershner
    Eric ✝️🇺🇸 (@EKershner) reported

    Hey @Roku. I had a device apparently fail. Bought a new streaming stick and there was nothing wrong with the device. Now I am thinking this is a "you" issue. Currently, I am unable to add the new device. In addition, I am able to log into my account via the Web but not the Android app.

  • itsnotjt
    cal poly (@itsnotjt) reported

    @NBCSPhilly @Roku change the app back to allow us to scan QR code. Also he time sign in. I’m sick and tired of typing out this long website link every day

  • MrScottFletcher
    MrScottFletcher (@MrScottFletcher) reported

    @Roku - your latest updates have really borked antenna live TV recording. Almost unusable. Rewind works until it doesn’t, sometimes just wipes out the buffer, doesn’t show the cursor/scrub time on the timeline, no more thumbnails while scrubbing? Ouch.

  • twistedscamp
    🌻🇺🇦Hangry! (@twistedscamp) reported

    @roku @Walmart Do any of you care that the updated pushed out to the tvs have effectively bricked them? Having to turn a TV off and back on to change a channel is ridiculous. Fix your software!

  • allherdanger
    court (@allherdanger) reported

    Idk wtf Roku did but every time I'm paused too long now it doesn't go to the screensaver I have set up, it goes to a Roku thing and then I can't get out of that screen without going to the home screen first?? FIX IT @Roku and don't you dare blame me, I checked my settings

  • jaketomberlin
    Jake Tomberlin (@jaketomberlin) reported

    @Roku I’m a long-time Roku fan, but this latest home experience is terrible. It’s so bad I’m considering Apple TV. Please roll it back to the last version or give users the option to do so.

  • SynRen
    SynRen (@SynRen) reported

    @Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.

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