Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Shawnigan Lake, BC | 1 |
| Columbus, OH | 2 |
| Oriximiná, PA | 1 |
| New York City, NY | 3 |
| Denver, CO | 3 |
| Statham, GA | 1 |
| Madison, WI | 1 |
| Albemarle, NC | 1 |
| Philadelphia, PA | 3 |
| Holland, MI | 1 |
| Lexington, SC | 1 |
| Ringwood, OK | 1 |
| Reno, NV | 1 |
| Woonsocket, RI | 1 |
| Eustis, FL | 1 |
| Junction City, KY | 1 |
| Boynton Beach, FL | 1 |
| Mandeville, LA | 1 |
| Center Harbor, NH | 1 |
| Lewisville, TX | 1 |
| Deerfield Beach, FL | 1 |
| Glendale, AZ | 1 |
| Kite, GA | 1 |
| Springfield, MO | 2 |
| Weiser, ID | 1 |
| Esmeraldas, MG | 1 |
| Tulsa, OK | 1 |
| Township of Evan, KS | 3 |
| Concord, NH | 1 |
| Saint Clair County, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Hartland (@harty2you) reported@Roku well done , my HD Streaming stick is now getting BBC iPlayer that has been unavailable for the past few days. Obviously a major Tech problem.
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Katie from Canada (@xUnderdog21) reported@Plum1977 @WORKlNONMYAURA @CraveCanada I've done that for half an hour on the Roku app. It doesn't work.
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Justlivingonearth (@Justlivingonea2) reported@Roku Roku refuses to let me login to my HBO Max account. Now HBO says email and password don’t look right. Yet when I use the Vizio remote, there’s no problem. 🤷🏼
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xprezeu (@xprezeu63204) reported@Roku I was going to join today but your app doesn’t say much. Yiu cannot chat because of bats in Apple phones. Does it work on Verizon ? I have no idea what a subscription is or how much it is. Get a new a manager. I’ll find something else I guess.
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ChuckHerrick (@CbuckHerrick) reported@Roku Help. Return to me freezes and locks up.
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Alex Spicola (@AlexSpicola) reported@Roku @RokuSupport NEED HELP! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?
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Watermelon Sugar (Bisan's version) (@HippieChic82) reportedEven after buying a brand new HDMI wire I am still getting the ************* error code PLYB_122. A ******* 8k capable wire. What in the ******* hell @Verizon or @roku??
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RoughTradeRadio (@RoughTradeRadio) reported@walt_stachura Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."
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Mike.🇨🇦🇳🇱🚛🚚HonkHonkSpeakToMy🥑Avocado🥑 (@MikeP77Doglover) reportedI'm currently watching the YouTube algorithms rebuild my profile. I just got a new Roku, didn't sign in but they're pushing me stuff that's narrowing down who I really am based on the information they have. Very interesting.
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Ask Spectrum (@Ask_Spectrum) reported@Xavier__Gregory @Roku I'm sorry for the trouble with our TV app. I'm not aware of any changes that should cause that to stop working, but if you will please DM us we will be happy to investigate further. - William
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justagirl (@Rantsofnotfame) reported@RokidGlobal So I can’t even get my WiFi to work with my Roku….
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Skippy QSB (@Skippyqsb) reported. @Roku Why did you mess up the main menu? Now I've got a bunch of stuff, I don't want, that I have to scroll through to get to my apps, and I can't remove or move them. Also the app icons are smaller? Seriously? Fix this, please, and stop messing with our menus. #Roku
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✨imtamikalee ©™ (@imtamikalee) reportedThis is such an inconvenience especially for the money I paid. I contacted customer service so assistance only to be rerouted to get tech help with a fee. I googled if this was normal and there are SO many complaints about TCL Roku tvs blackscreening!
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DeluluDad (@BagLampPillow) reportedFix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I went into Picture Settings, turned the Backlight down from 100, it worked.
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April (@MsWolfe8) reported@Roku Idk what is going on with this stupid TV ive only had a year! But I come home and all my streaming apps are gone and when I add them back Its giving me a error message!!!!!!! Never again