Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 1 |
| Sarasota, FL | 1 |
| Harrisburg, PA | 1 |
| Tunkhannock, PA | 1 |
| Elizabethton, TN | 1 |
| Sturtevant, WI | 1 |
| Corona, CA | 1 |
| Williamstown, NJ | 1 |
| Dover, NH | 1 |
| Conceição do Jacuípe, BA | 1 |
| Assaré, CE | 1 |
| Knoxville, TN | 2 |
| Dolgeville, NY | 1 |
| Fort Worth, TX | 1 |
| Moreno Valley, CA | 1 |
| Mason City, IA | 1 |
| Bracknell, England | 1 |
| Fort Wayne, IN | 1 |
| Kansas City, MO | 2 |
| Edgewood, MD | 1 |
| Kountze, TX | 1 |
| Detroit, MI | 1 |
| Marlow, NH | 1 |
| Munster, IN | 1 |
| Fareham, England | 1 |
| San Mateo, CA | 1 |
| Morro Bay, CA | 1 |
| Miami, FL | 1 |
| Randallstown, MD | 1 |
| Washington, D.C., DC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Greg (@Xuser784) reported@Skippyqsb @Roku @TheRokuChannel Same here. New issue.
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Richie (@RichiePuregains) reportedDon’t ever buy @Roku theyre making junk that’s overpriced significantly. Every tv I have their POS products to use for @GetSpectrum has problems. By problems I mean everything they have including the most basic functions frequently do not work.
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✘ 𝐖𝐈𝐋𝐒𝐎𝐍 (@RiseLordWilson) reported@Roku Day 9,000 of asking you to fix your **** *** private listening on your app.
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Adam Billmann (@AdamBillmann) reported@Verizon hey, why does my home internet default to a different location then I’m at? I cant get my @watchfoxone to work correct because it’s giving me Chicago as my local news, not Milwaukee! How can I fix this? I updated my correct address on @Roku
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Todd (@twchristensen) reportedDear @Roku @rokuone I have been nothing but a fan and advocate, until now. Your last update is atrocious. I don’t know who your UX/UI team are or what they were thinking, but they got this all wrong. I could not be more unhappy. You turned one click into 3 or 4. How could that have ever been your goal? Who approved this? It’s just absurd. I will be looking for alternatives because that’s how bad you’ve broken this. And don’t think I didn’t notice that you continue to jam Howdy down my throat. I have deleted it every time, why would you continue to force us to have that channel when we say we don’t want it? It is clear to me that Roku no longer cares about what the customer wants - the death spiral of just about every company that has ever existed. You ruined a good thing. It is going to have unforeseen consequences, starting with me. Unless, of course, your goal was to shed users. All five of my TV’s will be turned over to another streamer by end of next week as I do some research. What a shame.
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angel claw (@AngelClaw316) reportedif u work for @Roku please know that i hate you
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scottycatt (@scottycatt) reported@Roku @TheRokuChannel Just had the worst customer service experience with ROKU. Dealt with 6-7 different reps. Each one telling a different story of why my purchased subscriptions wouldn’t work. Ranged from uninformed to just plain lazy & uninterested in helping. NEVER AGAIN!
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Reigh S. (@ILoveIdahoSpuds) reported@Roku hello, whatever forced update that was just received by my Ultra just bricked my device. Factory reset not working. Error 023.4. “Reset to factory settings” fails. Any suggestions?
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Wallybonkers™️ (@WhtTheActualFuk) reportedJust a consumer FYI!!! @Roku WILL NOT HONOR A WARRANTY. My Roku ultra will not keep connectivity. Done ALL troubleshooting. Called my internet provider. JUMPED THROUGH A MILLION HOOPS, still boots off. After all this I get told sorry, your warranty don’t cover connection issues🤔
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Watermelon Sugar (Bisan's version) (@HippieChic82) reportedEven after buying a brand new HDMI wire I am still getting the ************* error code PLYB_122. A ******* 8k capable wire. What in the ******* hell @Verizon or @roku??
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Sarah with an h (@SarahDoesKC) reportedThis is a total first world problem, but I lose my mind that it takes 12 minutes and 85 clicks to finally get to the show I’m trying to watch and one accidental step of my dog to wind up on Roku Greatest Hits.
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Ben (@TableTopLiberty) reported@DIRECTV I did the trial and I have some feedback on what would win me (and I assume others) over from @YouTubeTV. I use @Roku and the left and right buttons for changing channels instead of rewind and fast forward is the worst. Also allowing 3 streams outside but only 2 from TVs is dumb.
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🐸💚💚💚 (@desunyan2) reported@Roku I need the apps I use right at the top. I need to rearrange the quick access area and I cannot. Tell me how to rearrange them. I have to scroll all the way past a bunch of stupid junk to see my apps on the order I want them in. Tell me how to fix this immediately
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Rych Rage (@RychRage) reported@Roku @jjscomedy Roku, we shouldn't have to connect to the internet to watch OTA channels. Please fix this. If there is an internet outage, which does happen, then Roku users are screwed from even our local OTA channels.
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Bryan (@Bry1527) reported@Crunchyroll @Roku Hey is there a way to fix the Crunchyroll app on Roku tv?? It's been saying "session expired. You've been logged out" for weeks. I can still use my account no problem on every other device like normal.