Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
Columbus, OH 3
Phoenix, AZ 3
Dallas, TX 3
Hamilton, OH 3
Birmingham, AL 3
Orlando, FL 3
Buffalo, NY 2
New York City, NY 2
Minneapolis, MN 2
Jacksonville, FL 2
Portland, OR 2
Denver, CO 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Las Vegas, NV 2
Atlanta, GA 2
Seattle, WA 2
Los Angeles, CA 1
Rockland, MA 1
Park City, UT 1
Natércia, MG 1
Mamborê, PR 1
Mérida, YUC 1
Chilcoot, CA 1
Worcester, MA 1
Valencia, PA 1
Westwego, LA 1
Muenster, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • bmerzbach Brian Merzbach (@bmerzbach) reported

    @OfftheMonster I highly recommend investing in a Roku. I know MLB TV is supposed to work on Chromecast, but for some reason it has been flaky since the beginning of last season.

  • Danherman91 Daniel Herman (@Danherman91) reported

    @SNY_Mets FIX YOUR ROKU APP. It’s still delayed.

  • theBigJoelle j⭕️elle (they/them) (@theBigJoelle) reported

    @HBOMaxHelp I have a Roku Smart TV and the closed captions either appear sporadically or they do not show at all. In particular, the English closed captions for Our Flag Means Death are nowhere to be found 👀 I have turned the subtitles off and on several times, didn’t fix it.

  • Danherman91 Daniel Herman (@Danherman91) reported

    @SNYtv @SNY_Mets @StevenACohen2 Hello, I have been trying to watch the Mets game using your roku app since the beginning of spring training and almost every time the stream is 30-45 minutes delayed I know I’m not the only person who has been having issues with this.

  • Deliriousred1 Deliriousred (@Deliriousred1) reported

    @KMScarborough Haven't had cable for years. My IP is Spectrum but use DirectTV Stream for streaming. Mostly for sports. Also have Netflix, Hulu, HBOMax, Starz, AMC+ Discovery+ Prime Video, Paramount, Brit Box, Roku Channel. I never have a problem finding something to watch.

  • wayneelderkin1 Wayne A. Elderkin (@wayneelderkin1) reported

    @AdamMKaufman @Roku I thought I was the only one with this problem.

  • therealsethpage therealsethpage (@therealsethpage) reported

    So I've been trying to get my bricked Roku to work after more than a year, and some condescending ******* on the Roku forums chooses to blame my house wiring, my TVs, user error, getting refurbished scammed on Amazon (which I didn't), etc. Everything but the actual Roku.

  • cdhermelin C.D. Hermelin (@cdhermelin) reported

    @ben_wagner Similarly, I straight up can’t just play an Apple TV show from my Roku. I have to stream it to the Roku from my phone, and only after the recap plays. Tried 3 dif rokus. It’s an apple problem

  • Osterloocious Jessica (@Osterloocious) reported

    Dog woke me up at 4:30, I kept waking up cause something was messed up with the internet; I'd fall asleep after starting something and it would stop so I'd wake up. Unplugged boxes fixed that problem, roku remote wouldn't connect reset the stick and reconnected remote. Big mad.

  • DennisSinneD DennisSinneD (@DennisSinneD) reported

    I really appreciate accounts that let you login using a smartphone app (ie Nintendo store on the Switch, streaming apps on Roku). It’s a pain to have to type that stuff in on the native platform sometimes

  • Danherman91 Daniel Herman (@Danherman91) reported

    @SNYtv FIX YOUR ROKU app. Just about every single game so far has been almost an hour delayed.

  • CFBFAN56268 CFB FAN (@CFBFAN56268) reported

    @SNYtv You need to sign into TV provider every time you open SNY app on roku. Waste of time!! Fix it!!!!!!

  • TheRealBDejesus Brandon (@TheRealBDejesus) reported

    @Harp4803 Same. It asked me to sign in or start a free trial on my Roku TV.

  • theBigJoelle j⭕️elle (they/them) (@theBigJoelle) reported

    @hbomax fix ya damn closed captioning on @Roku 😤😤😤

  • MGuad27 Dr Michael Guadagnino (@MGuad27) reported

    @YESNetwork Your app is the worst while using a @Roku 75% of the time when logging on, which needs to be done every single day unlike every other Roku app, it either logs onto your browser or cell phone It skips right over the Roku code You have to fix this.

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