Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Victoria, BC 1
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1
Pelham, AL 1
Ogden, UT 1
New York City, NY 1
Yukon, OK 1
Miami, FL 1
Huntingdon, England 1
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Caissie Caissie (@Caissie) reported

    @the_nikki_g You're doing great, Nicole. If Roku needs to step up & be a helper, then accept Roku's help! 🥰

  • mrsmcglover Mrs. McCranberry 🦃🥧🍴 (@mrsmcglover) reported

    I have a question about this Roku thing. So many of you use this for your streaming and is there a reason why? Is it a better quality? Was it cheaper? I’m curious, thanks

  • AaronSerna Aaron Serna (@AaronSerna) reported

    Roku still not carrying HBO Max doesn’t help either 😤

  • luis_a_espinal Forget holidays. Don't be dumb. Stay home.😷🦠🤧☠️ (@luis_a_espinal) reported

    @AgentDX_007 @emilynussbaum There's an OS update for recent versions of Roku. If you bought yours last year, chances are that it can take the OS update. I'm stuck with my Roku 2, which I love (it does the job), but it can't take the OS update (and thus cannot work with AirTV.)

  • IeaveyouloneIy erika (@IeaveyouloneIy) reported

    hbo max isn’t even out worldwide or on roku yet they’re gonna have to fix that

  • Jameshealyactor James Healy (@Jameshealyactor) reported

    @HBOMaxHelp OK guys can't call anyone apparently, so today we signed up for the special for 6 months, I cannot access it on my TV, we have roku. We have a prime account and have HBO but max doesn;t show up, I want to fix this or cancel and refund my 69.99.

  • tvisgoodx Jodi (@tvisgoodx) reported

    Not sure I care about any of the 2021 WB movies anyway, besides In the Heights. But I now have Roku *and* Amazon Fire and apparently I can't watch HBO Max on either one? Fix your ****, mostly so I can watch West Wing when it moves over.

  • psuedofolio psudonym (@psuedofolio) reported

    @WajahatAli I just hope they work out a deal with Roku already...

  • WendEclair Wendy (@WendEclair) reported

    can HBO Max and Roku PLEASE work out their differences? Pretty please?!?!

  • dtrekker Yo merita (@dtrekker) reported

    @derekinhalez @DEADLINE The fire stick doesn't allow specific DNS and that's why Netflix, HBO and other won't work if you are behind a vpn The roku does!

  • lazerwolf852 LazerWolf (@lazerwolf852) reported

    @hbomax Can you ******* fix the Roku situation now? Wtf

  • jaxteller_KY Jax Teller (@jaxteller_KY) reported

    @75toRupp Since it isn't on Roku, I go with the work around of stream the app on my phone, then cast it to the TV.

  • Pac_trident Karma Akabane (@Pac_trident) reported

    @midnightcap Roku open HULU, and activate HBO Max, best work around.

  • Emptyset09 Matt (@Emptyset09) reported

    @ernietedeschi Not on roku :/// Fix it @hbomax

  • DrewBobC &REW (@DrewBobC) reported

    @75toRupp Overall it's better. No playback issues, when i had some occasionally with Roku (due to an inconsistent wifi signal). The interface feels quicker. It remembers more of what you watched previously. Hell i even prefer the remote.

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