Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 3
Chicago, IL 2
Houston, TX 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Townsend, MT 1
Greensburg, PA 1
Harrisonburg, VA 1
San Antonio, TX 1
Greenwood, SC 1
Plano, TX 1
Gaithersburg, MD 1
Watertown, WI 1
Bellingham, WA 1
Gowanda, NY 1
Craigmawr Beach, ON 1
Jersey City, NJ 1
Paço do Lumiar, MA 1
Springville, NY 1
Sierra Vista, AZ 1
Brooks, AB 1
Itu, SP 1
Pueblo, CO 1
Sioux Falls, SD 1
Schenectady, NY 1
Street, MD 1
Wexford, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ShakaZuluBk Olu (@ShakaZuluBk) reported

    @StratDevilDog @mcwups1 Would you agree that not all stock react the same to the Adr vwap strategy. A lot of back testing needs to be done. Roku works well with the Adr strategy, like clock work it bounces off it almost every day

  • geedropsthemic Michael G (@geedropsthemic) reported

    @NFL I'm trying to pay for a year package that starts with a 7-Day free trial and I've done it on my phone and through Roku and your system is saying it doesn't recognize my email or password and there's no way to get any help from your website because they want a username

  • rachaeljones Rachael Jones (@rachaeljones) reported

    @hulu_support @BloodyPopcorn Has this issue been fixed yet? My Hulu app on ROKU is STILL closing every time I open it.

  • ruggledome Wendy Wolfe (@ruggledome) reported

    @hulu_support: The sound to your new intro/app-launch graphic on the Roku Ultra is (to put it mildly) painfully loud. Is there any way to control the volume? If not, please fix.

  • cigfran_llwyd Cigfran Llwyd (@cigfran_llwyd) reported

    Hey @MotorTrend @MotorTrendApp NONE OF YOUR DAMNED APPS WORK. Totally broken on Roku, and no "live" option on Xbox. *Worthless* damn service.

  • exinkygal Lini Kadaba (@exinkygal) reported

    .@roku: We have a #Roku premiere. It gets much lower (less than 1 MBPS) than all my other devices in the same room. Why is that? Impossible to stream anything. And why is there no customer service support? What a terrible product.

  • Christi25821304 Christian Albert (@Christi25821304) reported

    @PremierLacrosse @PaulRabil NBC app on roku is working fine and free. NBC cable is having technical problems

  • HBabcock10 ExRayFusion_II- People Power Unite Now!! (@HBabcock10) reported

    @ActivistJesse09 @alisat22 I solved the problem of TV service in 2015 with the purchase of 2 ROKU media player. Never regretted it!

  • Dubyatrades zeroplays_trades (@Dubyatrades) reported

    @SicilianSwinger im just glad to see roku broke out and retested and hoping spot does the same its broken trend but not confirmed it with a retest or break above the resistance

  • rj_c Raul Colon Ⓥ (@rj_c) reported

    @Sling I can't login via my @Roku

  • eye144 Michael Gross (@eye144) reported

    @Roku help, when we try to watch a movie on any service, roku drops .

  • 6BookBirds lynsey chinnery (@6BookBirds) reported

    @hulu_support I hope this Hulu 'not working on Roku' gets solved soon. If it takes weeks to fix are you going to offer refunds for people who are paying for a Hulu subscription? Thanks

  • Villianelle3 DR.Villainelle (@Villianelle3) reported

    @HBOMaxHelp @sryimnotsorry1 I have roku. this is not a unique experience everyone has noticed. those 3 dots when i attempt to rewind in hbo i scream, since 90% of the time I get kicked out and sometimes have to restart the roku. Across all streaming services we have, Rw/ff in hbo is the worst.

  • dcmetkornlimp1 Diane MacFarlane (@dcmetkornlimp1) reported

    @RokuSupport bought a Roku Express, everything was working. 2 1/2 hours later it lost connection and I cannot reconnect. When scanning for networks none show up, wireless MAC address is all zeros, then it switches itself off. No problem connecting internet to any other devices.

  • ThatcheriteDC Thatcherite DC ✂️ (@ThatcheriteDC) reported

    @SteveQWilliams @GBNEWS @ThatAlexWoman It's a work in progress, and things are getting better and will continue to do so, but it is frustrating when you see easily fixable things happening over and over. The digital marketing needs to be stronger and they really need Roku and Amazon Fire apps.

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