Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Gowanda, NY 1
Craigmawr Beach, ON 1
Jersey City, NJ 1
Paço do Lumiar, MA 1
Springville, NY 1
Sierra Vista, AZ 1
Brooks, AB 1
Itu, SP 1
Pueblo, CO 1
Sioux Falls, SD 1
Schenectady, NY 1
Street, MD 1
Wexford, PA 1
Hardeeville, SC 1
Orlando, FL 1
Petersburg, VA 1
St. Louis, MO 1
Westmont, IL 1
Victoria, BC 1
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • TeamYouTube TeamYouTube (@TeamYouTube) reported

    @msajeep We might be able to help you from here – mind sharing more details about what happens when you try to watch live programming on your YTTV on Roku? Are you seeing the same on any other devices? A screenshot of the error message you get would also be helpful.

  • hskrrod Husker Rod (@hskrrod) reported

    @TCL_USA @RokuSupport TCL again fails to offer support. Don’t buy TCL with Roku. Roku, not TCL, asked a couple questions about my problem and gave up. TCL sent an email saying, oh, we see someone is helping you with your issue (no they did not) so we won’t do anything, good luck.

  • jackthewarlock smita (@jackthewarlock) reported

    @marchesepls @megjoneswall OH YEAH I always regret not accepting so we could see what it was going to be LOL But yes, I love my TCL Roku TV that I've had for 6 years with no degradation in quality.

  • AlanSoclof Alan Soclof (@AlanSoclof) reported

    2. When Netflix launches the ad tier, they will likely be relying on either Comcast or Roku ( $ROKU ) to help with the ad sales process & tech. This would will likely lead to Comcast or Roku taking a % of the ad revenue & hurting Netflix's ARPU

  • Tmalsbary Travis Malsbary (@Tmalsbary) reported

    @jshmlr @RokuSupport Sent a dm, but the error seems to have resolved itself overnight thankfully. There shouldn't be a network or Roku server connection requirement for live TV to function properly. Based on others having the issue around the same time as myself, I worry this may be true.

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported

    Literally begging ITV to fix their Roku app Cannot deal with always being 7 (seven!!!) minutes behind anymore!!

  • JustinianKnight Justinian/Noxus (@JustinianKnight) reported

    @JekadoMeow This might be the only option now as full screen sharing doesn't seem to work on my roku anyways. Guess I'll order one.

  • IsabelSala2 Isabel Sala (@IsabelSala2) reported

    @RokuSupport @ThatOrangeDrank @RokuSupport Im about to get rid of our Roku and switch to Apple TV because of NO Roku telephone support. Many times Roku is down or doesn’t work and their recording says telephone support only for new customer set-up! Response?

  • RealWebTraveler Chris (@RealWebTraveler) reported

    @paramountplus I'm convinced that the continuing problems I'm having with your app (on every device I own from x1, roku, fire, Google tv), is just a shoddy backbone. Crashing all the time. Why would anyone pay for this service? Seriously, get handle on it.

  • SaveAmerica206 Robyn Thankful 💙 🌊💧 (@SaveAmerica206) reported

    @acwelling I have had that happen on another channel. Sometimes a channel may just not work. I had to use the CNBC app once when the live channel was just not there. I use SlingTV through Roku and restarting Roku solves most buffering issues.

  • OliShadyx Olaf (@OliShadyx) reported

    @JonnyGarrett Prime videos app on roku is the worst video streaming app every created

  • n8radrigo RADRIGO (@n8radrigo) reported

    Ayo @Roku why does the @Spotify app not work on the TV's? @RokuSupport

  • LAmaleCA Verified 1 Good Guy! (@LAmaleCA) reported

    The OTHER Son of the neighbor is refusing to help. He said his brother started this and he can finish it. So no one came in town to empty the house. I did it because I am a fool. I ended up with a Roku TV and 2 antique rocking chairs and sore neck back. I am proud of myself #LIFE

  • XfinitySupport Xfinity Support (@XfinitySupport) reported

    @stick702 I'm sorry to hear that the Xfinity Stream app is not working on your Roku or phone. I know that must be frustrating. Don't worry though, you've come to the right place for help. Please send me a DM with your name and the address on the account. -Laura

  • gworrellstyle George Worrell (@gworrellstyle) reported

    @SIRIUSXM when will the XM app be fixed on @roku It’s been 2 months of it not working! I’d like to listen in my home!

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