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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mount Laurel, NJ 2
Goiânia, GO 1
Santa Clara, CA 1
Elberton, GA 1
Livonia, MI 1
Houston, TX 1
Arlington Heights, IL 1
Miami, FL 2
Duque de Caxias, RJ 1
Lowville, NY 1
Cleveland, OH 1
Snellville, GA 1
Harrogate, TN 1
Camano, WA 1
Carteret, NJ 1
Fort Wayne, IN 2
Indianapolis, IN 1
Minneapolis, MN 1
Knoxville, TN 3
Dallas, TX 1
Vero Beach, FL 1
Bakersfield, CA 1
Clinton Township, MI 1
Ponchatoula, LA 1
Murfreesboro, TN 1
São Paulo, SP 1
Ankeny, IA 1
Media, PA 1
Newark, NJ 1
Livingston, NJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Jinxsyns
    Jinxsyns (@Jinxsyns) reported

    So what absolute ******* retard at @Roku decided that when adding a remote THE ******* BACK, HOME, AND ******* APP BUTTONS DON'T BRING YOU BACK TO THE HOME SCREEN OH AND BEST PART IT DOESNT SAY THIS SO I SAT HERE HITTING EVERY ******* BUTTON BUT THE LEFT BUTTON TO GET IT TO WORK

  • AllLateModels
    All Late Models (@AllLateModels) reported

    I’m getting an error code for @FloRacing on the @Roku app. Anybody else having problems??

  • BrianKemm
    Brian Kemm (@BrianKemm) reported

    @mrhappybw @Roku Boooo. Thanks for the intel. And, well, sigh. If I wanted to go through all the hassle (with no guaranteed fix), I’d just as soon start using a different brand if I have to log into everything again 🤡 These tech companies really are entirely out of their minds

  • yas6444
    Keny2 (@yas6444) reported

    @Roku POOR execution! great idea. I have many roku sound bars thinking they had all I want - WRONG! They all, within 9 months, have problems with: pairing to TVs, won't turn on TV or Roku box, sound crackles, Batteries drain FAST, etc. AND NO CUSTOMER SERVICE reply! don't buy...

  • Samael1976
    LIBER000 (@Samael1976) reported

    @CordCuttersNews Great! I will make sure after I throw this POS TV down the stairs that I never buy another @Roku TV again. Every update makes my TV more useless and unusable. Can't wait! 😒😑

  • pencil_army
    Pencil Army (@pencil_army) reported

    Hey, @Roku, how many times do I have to hide "Soccer Zone" from my Home Screen before it actually stays hidden? Or is this some new feature where I will have to continue to keep doing every day? Would be nice if you could get the Hide function to work.

  • Sarah_young5314
    Sarah Young (@Sarah_young5314) reported

    @Roku, I’m not happy. We have a ONN Roku TV. We have an antenna. Until today, I could watch local channels. Now I can’t. I followed all the steps to fix this. Every one. Then I hoped onto chat and had to talk to two different reps, neither of which fixed the issue. One said (1)

  • BamaGrad00
    Jon P (@BamaGrad00) reported

    @roku The new home screen is awful

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @Roku @Ka_Le_Jo How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • alexsears97
    alex (@alexsears97) reported

    @Roku This new Home Screen is terrible

  • janilom81
    Javier 🌱 (@janilom81) reported

    @foxone @FIFAWorldCup My apologies Fox. The app issue is on @Roku.

  • EKershner
    Eric ✝️🇺🇸 (@EKershner) reported

    Hey @Roku. I had a device apparently fail. Bought a new streaming stick and there was nothing wrong with the device. Now I am thinking this is a "you" issue. Currently, I am unable to add the new device. In addition, I am able to log into my account via the Web but not the Android app.

  • Zero_Jehuty
    Zero Jehuty (@Zero_Jehuty) reported

    @Roku Who do I need to contact about an issue with a commercial on your service? My mother saw an ad for a assistance card, and since she did that, she has been getting non stop spam calls meaning a commercial on YOUR service sold her phone number.

  • FunkyBoss_
    Johnny Ryall (@FunkyBoss_) reported

    @amazonfiretv the new update is terrible. Fix this please before many of us switch to another streaming service. @Roku

  • Mare_Loch
    Mare Loch (@Mare_Loch) reported

    @Roku Hey! Fix your closed captioning! Doesn’t even work on your own commercial channels. You know, the channels that show commercials every two minutes? Do you hate the hearing impaired or what?

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