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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Yuma, AZ 1
Morro Bay, CA 1
Quixeramobim, CE 1
Gilbert, AZ 1
Phoenix, AZ 2
Township of Evan, KS 2
Minneapolis, MN 2
Gibsonia, PA 1
Seattle, WA 2
Tucson, AZ 1
Toronto, ON 2
Westfield, PA 1
Alpharetta, GA 1
San Antonio, TX 1
Denver, CO 2
Morton Grove, IL 1
Eau Claire, WI 1
Walnut Creek, CA 1
Albert Lea, MN 1
Pittsburgh, PA 3
Litchfield Park, AZ 1
Smyrna, DE 1
Atlanta, GA 2
Orlando, FL 2
Cuernavaca, MOR 1
Chaska, MN 1
Wills Point, TX 1
Germering, Bavaria 1
Dallas, TX 2
Cleveland, OH 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • steve48717445
    steve (@steve48717445) reported

    @Hisense_USA @Roku Apps will just crash. Don’t get a Hisense. I have to get a new tv

  • MrsRedRage
    Duchess of Phelps (@MrsRedRage) reported

    @Roku your AI generated commercials are awful.

  • shane_grand1
    shane✌️👍 (@shane_grand1) reported

    @Roku The new home screen is terrible..switch it back

  • BATZMANZ
    Brandon (@BATZMANZ) reported

    @Roku Give us Photo Streams back! Backdrop is terrible. Doesnt autostart when idle.

  • Country2018gal
    Countrygirl (@Country2018gal) reported

    I've been watching movies on the @Roku . The last 2 never showed the ending but immediately went to the next one in the app. What gives? I may stop watching those movies, if it continues to do that. Anyone else have that problem?

  • Nauseum62
    Buttery Duck (@Nauseum62) reported

    @Roku It's terrible. Absolutely terrible. I should be able to arrange my home screen the way I want to.

  • nikbus99
    Connie Jeffus (@nikbus99) reported

    @Roku can't sign in. no email sent to reset p/w. can't find customer chat support. Please cancel free trial of Great Courses

  • StepfordDiana
    Stepford Diana (@StepfordDiana) reported

    @Roku You've removed the option to cancel a paid app subscription on the new homepage I need help

  • AaronWL42
    Nomadic Aaron ✝️ (@AaronWL42) reported

    @Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.

  • maureenmcmahon8
    Maureen Imrie (@maureenmcmahon8) reported

    This new @Roku Home Screen is awful! How can I opt out? Put it back , new upgrade is horrible.

  • stilltrynnadie
    **** Dracula (@stilltrynnadie) reported

    Low-key hate roku I hit the ok button multiple times nothing but if I so much as accidentally touch the guide button I get my YouTube video sent to the ******* backrooms @Roku fix your **** NOW

  • cyberale60
    cyberale60 (@cyberale60) reported

    @Roku It’s terrible for people with vision issues. The icons are too small. It was better the way it was with the large icons

  • deenbodeen
    Deen Bowden (@deenbodeen) reported

    Hey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681

  • MikeyBoom32
    Brett Bear (@MikeyBoom32) reported

    @Roku Roku asking for a private message is ridiculous. Roku knows exactly what the problems are as it has been widely reported and complaints are numerous. Almost no Roku owner has not been touched by the new update. Slow apps, apps that will not open, unable to download new apps.

  • CrucifiedAgape
    Jesus's Flunky (@CrucifiedAgape) reported

    Don't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.

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