Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Buffalo, NY 3
Dallas, TX 3
Hamilton, OH 3
Birmingham, AL 3
Columbus, OH 2
New York City, NY 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Orlando, FL 2
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1
Laconia, NH 1
Gassville, AR 1
Blacklick, OH 1
Ogema, MN 1
Acworth, GA 1
Omaha, NE 1
Wapakoneta, OH 1
Herrenberg, Baden-Württemberg Region 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • therealsplett2 Richard Splett (@therealsplett2) reported

    @JohnJHarwood I've had them all. I like Roku the best. They are the least apt to try to lock you into a weird ecosystem. FireTV and AppleTV are worst on this score. Only exception is for YoutubeTV subscribers I'd give the edge to Chromecast.

  • pcary1545 PLC (@pcary1545) reported

    @JohnJHarwood Roku better quality, worth the extra $

  • illustriouscow Chaos Attractor (@illustriouscow) reported

    @RokuSupport The series page. Everything about the app is a beat down. @Crunchyroll Stop trying to punt the issue of your crappy app to Roku. Your app has always been garbage. HIDIVE app is better than yours. @Funimation has an awesome app. Try doing your jobs instead of deflecting.

  • somuchwhatever cathy || in my caffeine era (@somuchwhatever) reported

    @ABFA_fics That’s the thing. I just watched that link the other day from my Roku and it was the full 30. I wonder if it’s a tech glitch or some sort.

  • mscherb44 mscherb44 (@mscherb44) reported

    @JohnJHarwood I have Apple TV and Roku, never had an issue with either.

  • nndn010 Nicholas Nguyen (@nndn010) reported

    @TSN_Sports Thanks for addressing the issue, but I’m watching it on my Roku TV instead.

  • JudoLivesInYou Awesome McCoolio (@JudoLivesInYou) reported

    @Crunchyroll can you please fix your damned Roku app? It was glitching out before but today it's straight up refusing to play any videos. I don't know what shoddy update you pushed out at the beginning of the year but do better. I swear I will ******* cancel and pirate my anime.

  • bat_aaron Aaron Judge’s Bat (@bat_aaron) reported

    @JohnJHarwood Spend the money on an Apple TV. Every Amazon stick I’ve owned is now too slow. Roku interface is weak. I don’t want a Google product. Apple TV is speedy, helps you keep track of your shows, and people I know who have older versions can still use them and they work well.

  • TiGGyZTweetZ TiGGyzTweetz 💎 🍥 Official (@TiGGyZTweetZ) reported

    @JohnJHarwood Team Roku here, no issues.

  • 1MirandaAllen Miranda Allen (@1MirandaAllen) reported

    New TV Saga (Part 6): There are only two HDMI ports. So, Roku and DVD player are hooked up. The satellite dish box is not. I'd suspended that account anyway so I'm not using it and I was having trouble with it.

  • BellaBennieEnzo 🦋OnePrdGma🦋 (@BellaBennieEnzo) reported

    @RokuSupport my Roku remote control will not work at all I have brand new batteries in it. Although I can change the channels through the app on my cell phone I can't use my remote control why don't you fix it

  • AlohaaaAngel 🌹.𝓙𝓲𝓵𝓵𝔂.🌹 (@AlohaaaAngel) reported

    I seriously despise popular companies & manufacturers that don’t give their customers direct access to get help from a customer service representative/agent. For instance, cash app & Roku TV manufacturers have a number you can contact, but you will receive zero service. 🚮

  • BellaBennieEnzo 🦋OnePrdGma🦋 (@BellaBennieEnzo) reported

    @Roku why did my remote control suddenly start this delay BS in changing channels changing apps pausing and moving forward. It just started I have brand new batteries please fix it

  • HiTechRaider Tech Raider (@HiTechRaider) reported

    @JohnJHarwood Roku is by far the best. Amazon Fire stick is terrible and crashes often. I have 6 Roku devices. Best device for TV

  • GregoryJBoucha2 Visionary (@GregoryJBoucha2) reported

    @nflnetwork can't watch the game from your website, can't watch it on roku why in the hell would you relegate people to watching the games on their phones? I'll be demanding a refund You need to be more clear when advertising. Terrible customer service. Piss poor PR

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