Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1
Pelham, AL 1
Ogden, UT 1
New York City, NY 1
Yukon, OK 1
Miami, FL 1
Huntingdon, England 1
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • literarypenny Penny Dreadful M🎃🎃re (@literarypenny) reported

    My TCL Roku tv has been stuck in an endless recovery mode loop. Apparently it’s a problem that can’t be fixed due to a software bug. Thank goodness my warranty doesn’t expire until the end of this month bc they’re going to try and replace it. I can’t afford a new tv so 🤞🏼🤞🏼🤞🏼!!!

  • PETIEBO Petie Boro (@PETIEBO) reported

    @TeamYouTube YouYube won't load on Roku....other channels ok...help

  • TeamYouTube TeamYouTube (@TeamYouTube) reported

    @PPeteJohanson Update – this YouTube TV app issue on Roku devices should be fixed now, but let us know if you're seeing otherwise.

  • a_freking jarad freking (@a_freking) reported

    @Roku I would recommend this device to no one it stopped connecting to my internet they blame my internet my internet has done everything they can to help me where Roku has not they refused to refund anything or give me a new devices to fix anyting

  • samcrut 🎃 SamCrut 📺 🔊 🎬 💉💉💉 (@samcrut) reported

    @blake_calhoun On the bright side, many regular Roku have USB ports on them. Try adding a new thumb drive to the Roku and see if that mitigates the problem. I know my Roku3 has that ability. You can download your apps and stuff to the thumb drive and expand the capacity. Might make it stable.

  • Penny_Heist12 Penny_Heist (@Penny_Heist12) reported

    @Cooking1976J @turn_nc_green Well they have a lot of projects line up…so it will depend on who the contracts are with …but they already work with Verizon and have an app on Roku

  • JustBeinCraig Lil Craigo from 77th (@JustBeinCraig) reported

    Say family where y’all be watching y’all movies on the Roku at? Does mine need to jail broken? DM if it’s classified 👀👀🙏🏽

  • garetrobinson Garet Robinson (@garetrobinson) reported

    @HBOMaxHelp Thanks for reaching out. :) These are two separate issues, though the HDCP error has happened with HBOMax, the specific issue with the HBOMax app is that it doesn’t load easily and takes several tries to get a show to run. I replaced an old Roku, in part, to get HBOMax to work.

  • jp23mc TopJimmy, BS (@jp23mc) reported

    It needs to be said, having to watch @scrowder on The Blaze app for Roku emphasizes what a terrible app it is. Especially painful is the 15-sec skip being the only controls, which randomly resets to 0 after you've pushed it 50 times to get back to your spot. Just garbage.

  • juandelreal Juan del Real (@juandelreal) reported

    @TeamYouTube I installed the YouTube app but Roku can’t run the channel. It can’t be reinstalled from the network. My network settings are fine. All other streaming apps work fine.

  • rockmarooned Jesse Hassenger (@rockmarooned) reported

    @BillBrasky2620 @BrettRedacted I think of my Roku as being kinda janky but I have to say, despite plenty of minor problems, I never really have the *major* glitches others seem to experience on any of these things. (HBO Max sometimes stutters 1-2x in the first 30 seconds; that's annoying.)

  • kaufman_roger CyberSpock (@kaufman_roger) reported

    @DerMudeTude Roku search comes up with a free Questor Tapes. It installs at channel you won't want but it's there. I checked it was in English. Video quality was 70s. #allstartrek

  • AmandaBuford3 Ms Amanda J (@AmandaBuford3) reported

    @Roku I luv ur stuff! Wish live help was easier to find. So please can any1 help me? I have a roku sound bar with sub and no lost remote. Which remote will work the media player in the soundbar and all its settings cause the sub is useless right now. Help me! I'm ready 2 order ty

  • JaredLewis_ J.E.R Lewis (@JaredLewis_) reported

    Anybody else having problems with nbatv tonight? Cable box, Roku app and NBA app… all of Em glitching

  • MAGAtProof Devious Maximus (@MAGAtProof) reported

    @Roku How about you get your act together and fix your remote app for ipad that you all broke with the last update?

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