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Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Milwaukee, WI 1
Myrtle Beach, SC 1
Fort Washington, MD 1
Evans, GA 1
Rio de Janeiro, RJ 1
Pittsburgh, PA 1
Saint George, UT 1
Green Bay, WI 1
Delegación Cuajimalpa de Morelos, CDMX 1
Magdalena Contreras, CDMX 1
Ames, IA 1
Mount Laurel, NJ 2
Goiânia, GO 1
Santa Clara, CA 1
Elberton, GA 1
Livonia, MI 1
Houston, TX 1
Arlington Heights, IL 1
Miami, FL 1
Duque de Caxias, RJ 1
Lowville, NY 1
Cleveland, OH 1
Snellville, GA 1
Harrogate, TN 1
Camano, WA 1
Carteret, NJ 1
Fort Wayne, IN 1
Indianapolis, IN 1
Minneapolis, MN 1
Knoxville, TN 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ItIsPatsyStone
    Patsy Stone (@ItIsPatsyStone) reported

    @Roku You should be concentrating on making your site work. The app doesn't work & your website doesn't work either

  • Bren9889
    Brendanfly1998 (@Bren9889) reported

    @RokuSupport I need your help and please don’t give me an automated reply. The apps on my new @Roku TV keep crashing, mainly YouTube, Disney+ and Paramount+! What is causing this and what can I do to fox it?

  • WriterHeatherL
    Heather Larson 955,703 (@WriterHeatherL) reported

    @SaThomas__ I get it with every “smart” tv. Roku, Google, the Amazon thing… they all stink. Same class. All annoying. @Roku is no different to me. I had no problems with OTA tv, js

  • BamaGrad00
    Jon P (@BamaGrad00) reported

    @roku The new home screen is awful

  • AndrewStaten
    Andrew Staten (@AndrewStaten) reported

    @TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.

  • LoveMyFFAJacket
    Sydney 👑 (@LoveMyFFAJacket) reported

    @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

  • AnthonyAngelo99
    Anthony (@AnthonyAngelo99) reported

    @AgentAmish @FrndlyTV @Roku I agree. It’s been over a year and I’m not experiencing anything better with frndly. In fact lately I’ve been having problems with guide accessibility. And they just updated the home page with smaller icons and filled with suggestions I don’t care about and they’re in my way

  • theDIYvillage
    Jacque and Matt (@theDIYvillage) reported

    @Roku Yeah, nope. Not being able to remove Live TV & Live TV Guide is a no go. Access to inappropriately aged content for kids is unacceptable. Money talks I suppose. Fix it.

  • Sarah_young5314
    Sarah Young (@Sarah_young5314) reported

    @Roku, I’m not happy. We have a ONN Roku TV. We have an antenna. Until today, I could watch local channels. Now I can’t. I followed all the steps to fix this. Every one. Then I hoped onto chat and had to talk to two different reps, neither of which fixed the issue. One said (1)

  • CptCracker
    Brian Richards 🕔 (@CptCracker) reported

    @thatoneguychaz @FOXSoccer @Roku Fox One is a hot mess. They seem to have blown it on capacity planning. A Grok survey of complaints confirms the issues are multi platform. Roku has a 100 million user base so they are going to get mentioned more than others, but it's cross platform. If there's something roku can do to help fix thst would be great though. The games on Fox over the air have worked just fine. This is when having a $40 Walmart antenna or even better a Tablo antenna tuner/dvr is helpful. The problem is they seem to have 37 games scheduled for streaming only.

  • AaronWL42
    Nomadic Aaron ✝️ (@AaronWL42) reported

    @Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.

  • tundrawalker00
    Tundrawalker⍟⍟ (@tundrawalker00) reported

    @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

  • Jinxsyns
    Jinxsyns (@Jinxsyns) reported

    @BlueMoon_Mining @Roku Right! Besides whatever nonsense it's talking about titles this is the other reason im so angry 20 billion dollar company 450 ******* PEOPLE THEY EMPLOY THAT AT LEAST 1 OF THEM COULD ******* FIX THESE BUGS

  • Country2018gal
    Countrygirl (@Country2018gal) reported

    I've been watching movies on the @Roku . The last 2 never showed the ending but immediately went to the next one in the app. What gives? I may stop watching those movies, if it continues to do that. Anyone else have that problem?

  • PrismaticOwl
    Isabella Valentine (@PrismaticOwl) reported

    I generally just let the @Roku screensavers scroll while I do other stuff, but I think it got an update recently because the Roku City screensaver just flat does not work anymore. It's a black screen. Back button doesn't work. Gotta use the Home button to return to the menu.

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