Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| Englewood, FL | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Monterey, CA | 1 |
| Gainesville, GA | 1 |
| Atlanta, GA | 1 |
| Springfield, MO | 1 |
| Jacksonville, FL | 1 |
| East Syracuse, NY | 1 |
| Vitória da Conquista, BA | 1 |
| Cincinnati, OH | 1 |
| Floresta, PE | 1 |
| São Luís, MA | 1 |
| Santa Cruz, CA | 1 |
| Pittsburgh, PA | 1 |
| Hendersonville, TN | 1 |
| Marquette, MI | 1 |
| Neustadt in Holstein, Schleswig-Holstein | 1 |
| Canonsburg, PA | 1 |
| Neustadt in Sachsen, Saxony | 1 |
| Jamestown, TN | 1 |
| Roslyn, NY | 1 |
| Mesa, AZ | 1 |
| Aubervilliers, Île-de-France | 1 |
| Williford, AR | 1 |
| Las Vegas, NV | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Ian McNiff
(@IanMcNiff) reported
@DIRECTVhelp Nah. Got the “help” I needed after 2.5 hours. My PC pause, rewind, and FF buttons disappeared. I was told to reboot and clear cache. Did not work cause that’s not how it works. At all. And my DVR blacks out often on PC Roku etc. same place every time. Told to reinstall app…smh.
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Ben Schoon
(@NexusBen) reported
@corbindavenport Yep, and I think it's pretty clear at this point they are the problem in this Google feud. Google says that Roku is the one who wanted to renegotiate and that Google just wanted to renew previous terms.
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Ahhhhhhhhhhh
(@Trogdor_44) reported
@Roku Get it together and work out a deal with Google, you fartnoids.
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James Sanders
(@jas_np) reported
@killedbygoogle and Roku definitely has some deals as the "Smart Platform" for TV OEMs. I can't say anything about consumer sentiment or price consciousness—I'm really only equipped to approach this problem from a B2B stance. This year is hard, though, and the shipping mess isn't helping.
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Luke Bouma
(@LukeBK) reported
@NexusBen @MarsNeedsTacos @Roku Android TV is looking like it's in trouble And not getting the attention that it use to. Also Chromecast didn't get a lot of attention when they launched the new version. Didn't even both to talk about it at their big press event just sent out a press release.
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(((Duane))) - 🧙♂️🖖🦁
(@honestduane) reported
The fact that @google wants to lie and change the terms of prior agreements with customers and tell @Roku that an app that should work fine on a tv should instead be a special app that serves adds is bullshit. Good for @Roku for protecting customers from bullshit malvertisments.
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michaelxreiter
(@michaelxreiter) reported
@Dabber65 @AndroidPolice Chromecast w/GTV has been a wonderful replacement for all the Roku devices I bought and had trouble with
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MarsNeedsTacos 🎮 🌮
(@MarsNeedsTacos) reported
@nite_rox @Roku Yea it's a hassle, I've been really lucky with no issues on my 2x CCwGTV, but I have terrible luck with Fire TV.
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DeeDee
(@SadiesDee) reported
@ltgrusselhonore @kmillstx3 @CoxLouisiana I had the same problem..was scared to change but did & am saving $150+ a mth & am loving it, get a Roku & basic wifi and be free of the cable nightmare!
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Jerzy
(@JerzMotion) reported
@ltgrusselhonore @CoxLouisiana If we got to through them we could bundle and get a discount but ad up what we pay for streaming and roku is still cheaper. We did add a hotspot to our cell plan which in turn increased our phone bill, we can’t go back to the lower price now after seeing it didn’t work.
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Luis Martinez
(@icwhite01) reported
@BrettSwensen @joewight1 @davidjsmith1232 So multiple people on their own roku’s, fire sticks or chrome cast from different locations did work. I got fuboTV to watch my blazers and won’t let me from different locations on tv devices so can’t split it w my friends so lookin for alternatives.
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SueinJenkintown שנה
(@sueinphilly) reported
from
Jenkintown, Pennsylvania
@a_kribbs I would highly suggest getting a Roku device or a Chromecast or both I have two extra Roku devices if you can't afford it They're old but they work No subscription fees involved, no credit card required One older unit won't support Xfinity app or Prime video The other will
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Barbara Goldman
(@bmgphd) reported
@XfinitySupport I have 3 Roku TVs. On only one of them, unable to open apps to sign in to my HBO, Netflix, and AmazonPrime accounts.
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audio entity, spoopy edition
(@DaveMorganVox) reported
@askparamount The missing episode now seems to be playing, at least on this device. If there’s a problem playing on TV/Roku later, I’ll let you know. If you don’t hear from me, you’ll know it worked and I’ve lost my sanity as a result of watching that episode. Thanks!
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Ken Hanley (The Hobb's End Horror)
(@movieguyiguess) reported
@brentpetersn @Tubi Happened all the time with my roku tv with HBO Max. Try updating the app software for Tubi and then try updating the software for the roku. Should work afterwards.
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