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Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sarasota, FL 1
Harrisburg, PA 1
Tunkhannock, PA 1
Elizabethton, TN 1
Sturtevant, WI 1
Corona, CA 1
Williamstown, NJ 1
Dover, NH 1
Conceição do Jacuípe, BA 1
Assaré, CE 1
Knoxville, TN 2
Dolgeville, NY 1
Fort Worth, TX 1
Moreno Valley, CA 1
Mason City, IA 1
Bracknell, England 1
Fort Wayne, IN 1
Kansas City, MO 2
Edgewood, MD 1
Kountze, TX 1
Detroit, MI 1
Marlow, NH 1
Munster, IN 1
Fareham, England 1
San Mateo, CA 1
Morro Bay, CA 1
Miami, FL 1
Randallstown, MD 1
Washington, D.C., DC 1
Campbellsburg, KY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • DinnerWed
    WedNightDinner (@DinnerWed) reported

    .@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?

  • Witchmaster
    Witchmaster (@Witchmaster) reported

    @Roku @caseyrosewilson Latest update on Roku has brought on tons of issues. Can't remove finished listings from continue watching, completing episodes goes on to random programs, etc. And periodically it just resets itself. How about rolling back to stability?

  • Shayne_McKee_
    Dr. GigaDad, PharmD, BCPS, BCEMP (@Shayne_McKee_) reported

    @enhanced_games @Roku @ResortsWorldLV Crazy that it took you until now to announce where you’ll be hosting the games. Terrible marketing.

  • CbuckHerrick
    ChuckHerrick (@CbuckHerrick) reported

    @Roku Help. Return to me freezes and locks up.

  • drewsky1
    Drew Schuyler (@drewsky1) reported

    @Roku when do you think you'll get this audio issue figured out? getting real annoying to have to stop and restart because of the audio glitches

  • twchristensen
    Todd (@twchristensen) reported

    Dear @Roku @rokuone I have been nothing but a fan and advocate, until now. Your last update is atrocious. I don’t know who your UX/UI team are or what they were thinking, but they got this all wrong. I could not be more unhappy. You turned one click into 3 or 4. How could that have ever been your goal? Who approved this? It’s just absurd. I will be looking for alternatives because that’s how bad you’ve broken this. And don’t think I didn’t notice that you continue to jam Howdy down my throat. I have deleted it every time, why would you continue to force us to have that channel when we say we don’t want it? It is clear to me that Roku no longer cares about what the customer wants - the death spiral of just about every company that has ever existed. You ruined a good thing. It is going to have unforeseen consequences, starting with me. Unless, of course, your goal was to shed users. All five of my TV’s will be turned over to another streamer by end of next week as I do some research. What a shame.

  • lucasgsoares11
    Lucas Soares (@lucasgsoares11) reported

    @F1Help @Roku @tvglobo This broadcast is becoming unbearable. The audio is out of sync, now there’s a random zoom that fixes nothing. Ever since it moved to Globo, it’s been nothing but headaches. The broadcast quality is terrible, and honestly I’m seriously considering stopping

  • keller5327
    Brian Keller (@keller5327) reported

    @Roku @TheRokuChannel Why don't you brilliant guys over there just put a "Add new device" link in our profile, since all the other ways to have to add a device DON'T WORK!

  • _aarontokes
    Aaron (@_aarontokes) reported

    @Roku @Roku You guys make the shittiest ******* TVs I just bought this and all it does is glitch! Piece of ****!

  • BagLampPillow
    DeluluDad (@BagLampPillow) reported

    Fix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I turned the Backlight down from 100, it worked.

  • William45811350
    William Hurst (@William45811350) reported

    @TCL_Global I will never buy one of your products every again because of the garbage @Roku does. i should not need to connect to the Internet to make changes on my TV. Absolutely terrible. I paid $1000 for my TV, I should have comple control of it. Never again.

  • RobbyThomas2525
    Robby Thomas (@RobbyThomas2525) reported

    iphone computer even my roku streambar just the streaming sticks is having this problem and the version i'm on for both my rokus are 15.1.4 @Roku @RokuSupport

  • AngelClaw316
    angel claw (@AngelClaw316) reported

    if u work for @Roku please know that i hate you

  • tullyfur
    Stratosfear Tully 🇺🇸🏳️‍🌈 (@tullyfur) reported

    I'll NEVER buy another @Roku TV. Mom's is 8 years old and it was fine. Turn it on, it had all her channel numbers on antenna. Recently it's "updated" with no channel numbers, no way to just have antenna channels, and she wants to replace it because it's "broken". Garbage product.

  • thisiskenzo_
    Salt Bae of the ******* (@thisiskenzo_) reported

    Aight im tired of tweeting about this. @Crunchyroll @Roku YALL HAVE ONE WEEK TO FIX THIS ROKU APP BEFORE I PERMANENTLY END MY SUBSCRIPTION

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