Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Victoria, BC 1
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1
Pelham, AL 1
Ogden, UT 1
New York City, NY 1
Yukon, OK 1
Miami, FL 1
Huntingdon, England 1
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRomanPerez Roman Pérez (@TheRomanPerez) reported

    @RyanPMoore1 @RokuSupport Did Roku fix your problem? It’s been happening for paw patrol movie specifically. It discolors after a few seconds. It’s almost like it is having trouble sticking to HDR format or something.

  • GenXAndBitter Crash13 (@GenXAndBitter) reported

    The pixelated images are about the same quality as the average roku b-movie/cult/exploitation channel. #CultShelf

  • lord_lake Carl D. Smith (@lord_lake) reported from Council Bluffs, Iowa

    Sure, I'll come help you get your Roku working. I mean, I was trying to graph some sleep between debilitating coughing fits, but I know how frustrating it is to miss the end of Dateline.

  • JoshCro81701747 Josh Cross (@JoshCro81701747) reported

    @hulu Hey Hulu! Your app keeps crashing on my Roku TV. Done everything to fix it so it must be on your end. Help!

  • riaspi66 RIASPI (@riaspi66) reported

    @Roku_ExpressUsa That ROKU does not work properly, I stop receiving the internet signal emitted in my house, I have tried everything and nothing

  • KarenLE67 Karen (@KarenLE67) reported

    @AheadofStrange @sylvanaire You can use it on a phone, computer, or an app on a Roku or whatever. Hook it up with a credit card and I've never had a problem with my library disappearing or anything.

  • mikaylaanneee mikayla (@mikaylaanneee) reported

    @hulu_support every time to click the Hulu app on Roku its boots me out after a few seconds. Been doing this the past 2-3 days. Seems I’m not the only one with this issue.

  • NahkitaLashae Susie Carmichael™️ (@NahkitaLashae) reported

    Just ordered 3 Roku remotes for my house because my ****** son has lost and broken every single one that I own 🤬..have kids they said!!!

  • tommykeegs Tom Keegan (@tommykeegs) reported

    @RokuSupport So without a "valid email address", I can't get support for my device using your website? Not cool, @Roku I need the free HDMI extender to stop my overheating issues; I don't need hassles to even request help! What can we do about this?

  • hulu_support Hulu Support (@hulu_support) reported

    @EsTR3lLa1678 Sorry to hear about the trouble! Is this happening on a Roku device by chance? If so, we're currently looking into this behavior and hope to have a fix in place soon. Thanks for hanging in there in the meantime!

  • PA_Features Claire Spreadbury (@PA_Features) reported

    @RokuSupport I have an old Roku stick but I can't access Disney+ on it. Have set it up and tried a couple of things I found on support groups but nothing works. When I click on a show/movie, it says 'Protected content license error' - do I need a newer stick?

  • jrtekulve Joseph (@jrtekulve) reported

    Favor / Help / Advice Please ?! I Bought A ROKU TV , 55 Inch Because Of The Price / $$$ !!! I Thought It Was Just A Regular TV !! NO , NOT !! Videos - ROKU Remote !! TV Programming Switch To TV !! Use DirecTV Remote , BUT !!! Volume Controlled With ROKU Remote Only !! WHY !!!

  • mod_qs mojit (@mod_qs) reported

    @RokuSupport Bought a Roku premiere a year ago and now it's freezing, crashing, saying no signal. I've never had issues with roku's until this summer. It's odd. I've checked for updates and reset 1000 times and nothing works. I thought it was my internet but it's Roku!

  • andrewcdutton Andrew Dutton (@andrewcdutton) reported

    @MotorTrend your roku app is trash and doesn’t work. Just FYI

  • jrdaneve jordan🍃 (@jrdaneve) reported

    Can masn fix their Roku app so that the commercials are not 500x louder than the broadcast Scares the **** out of me every commercial break

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