Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Watertown, WI 1
Bellingham, WA 1
Gowanda, NY 1
Craigmawr Beach, ON 1
Jersey City, NJ 1
Paço do Lumiar, MA 1
Springville, NY 1
Sierra Vista, AZ 1
Brooks, AB 1
Itu, SP 1
Pueblo, CO 1
Sioux Falls, SD 1
Schenectady, NY 1
Street, MD 1
Wexford, PA 1
Hardeeville, SC 1
Orlando, FL 1
Petersburg, VA 1
St. Louis, MO 1
Westmont, IL 1
Victoria, BC 1
Nashville, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • mattgra67016414 matty g #PHXSUNS #RALLYintheValley #AEW #NJPW (@mattgra67016414) reported

    @NJPWofAmerica @Roku Since I cant get NJPW on either my Roku or laptop I love the fact I can get a little bit of my fix with these #thankyouRoku

  • DaltonGuess1 Dalton Guess (@DaltonGuess1) reported

    @Roku I need help My tv has numerous problems Overall picture quality has dropped very pixelated The tv freezes a lot The remote has a very bad delay to it if it works at all The sound is messed up and airplay won’t work. I tried to use your website but it won’t recognize my tv

  • Clowny501 The Brandalorian (@Clowny501) reported

    Any of my mutuals who may have @hbomax on @Roku, Has anyone else been having major issues with the app not working properly at all lately? I've been trying to watch some shows, And it's a miracle if I can get something to play outside of it freezing, Or crashing near constantly.

  • BoMcAlister Bo McAlister (@BoMcAlister) reported

    @NexusBen just read your article on Paramount+ being broken on Chromecast wanted to let you know that it has been an ongoing broken issue on the Nvidia Shield since it switched from CBS works fine on Roku fails to load anything on my Shield been going since the switch to new app

  • CapLee27 K (@CapLee27) reported

    My Roku remote volume buttons just started working again after like 8 months of not working 🥴🥴🥴

  • Charles_Littles Rev. Dr. President Charles Littles 🇺🇸🦅 (@Charles_Littles) reported

    @TeamYouTube The main app for youtube is not working on ROKU. The app fails to launch. I sent a report from the Main app on ROKU.

  • KristyRae70 One-Eyed Kristy Rae 😉 (@KristyRae70) reported

    @CoziTiger @Ask_Spectrum @Roku I had this happen with Roku Express on the Hulu app. Took the Roku back to the store and decided to just go back to using an old Chromecast. I think this is more of a Roku issue - never seen this error on any other streaming device.

  • TVMoJoe TVMoJoe (@TVMoJoe) reported

    People also love cable, which is why Pluto and Roku Channel have so many fans. I think networks can succeed by not limiting themselves to "broadcast" rules. Most ideas aren't "cable" or "b'cast" anymore. The Bachelor could work on cable; 90 Day Fiancé could work on ABC.

  • MadMaxMKE Max (@MadMaxMKE) reported

    @JoshHunt77 I'm using my Roku TV and it has problems every time.

  • PhillipHoff Phillip Hoff (@PhillipHoff) reported

    @matvelloso Sigh...the number of "house calls" I've had to make for the kids just to resolve the "TV doesn't work" problem, the solution for which is to reboot the Roku TV because leaky apps (looking at you @netflix) that incrementally increase latency in the TV's response to remote buttons.

  • Gojisaurus ゴジサウルス (s452) (@Gojisaurus) reported

    After I got off of work for the day, my mom called me saying she is watching Teletubbies on Roku and when the green one show up she yelled, "That one has a ******* penis on its head!" I love my mom.

  • TeamYouTube TeamYouTube (@TeamYouTube) reported

    @terrytennis Update – this issue has been fixed. We recommend doing a system update: Roku > Settings > System > System Update, then reboot your device and router. Let us know if you're still experiencing otherwise.

  • JMSBLTHRS James B (@JMSBLTHRS) reported

    @NickBrincks @damonh535 @YouTubeTV I know people who use YouTubeTV on Roku are getting licensing errors...

  • TeamYouTube TeamYouTube (@TeamYouTube) reported

    @Moe_World_ Appreciate the info – is this happening on your Roku? If so, this issue has been fixed. We recommend doing a system update: Roku > Settings > System > System Update, then reboot your device and router. Let us know if you're still experiencing otherwise.

  • TeamYouTube TeamYouTube (@TeamYouTube) reported

    @the_krmrjohnson This should be fixed now – if you haven't yet, do a system update to get this to work again. Roku>Settings>System>System Update. You can also restart your device and see if it helps. Let us know how that goes!

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