Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Portland, OR | 3 |
| Minneapolis, MN | 3 |
| Garland, TX | 2 |
| Ashburn, VA | 2 |
| Buffalo, NY | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Round Rock, TX | 2 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Santa Maria, PR | 1 |
| Pleasant Hill, CA | 1 |
| Springfield, NJ | 1 |
| Irving, TX | 1 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Bedford, OH | 1 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Melbourne, FL | 1 |
| Cambridge, England | 1 |
| San Jose, CA | 1 |
| Simi Valley, CA | 1 |
| Du Quoin, IL | 1 |
| Peoria, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Clau Fury 🥷🏽
(@clauzell247) reported
If I have Disney+ through Roku I can’t login directly to Disney+ app???
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Josh Cahill
(@ugacahill) reported
Hi @YouTubeTV - our playback on our Roku freezes when fast forwarding through commercials onrecorded shows. Already reset the system multiple times but it did not fix the issue. Suggestions? Thanks.
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nix
(@artificialnix) reported
lifehack: bring a little roku with you when traveling and you won't have to mess with the terrible hotel tv service
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SS
(@favcolo) reported
Roku's are pieces of junk. I had an Express+ that overheated ever other day, and I have a Philips X Roku Smart TV that cant do anything. My friend has a TCL X Roku Smart TV and his sucks too. @Roku fix your devices BEFORE you give me upgrade ads.
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Brandy
(@brando87) reported
@NBALPSupport two games in a row now that o haven’t been able to watch. Tried on multiple devices. Nba app crashes on Roku, won’t work on appletv, iPhone, or iPad.
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Give your energy to good people
(@ReichartsRant) reported
@binhwilson @chddaniel @ben_issen I'm glad he called me directly to discuss it. We instantly fix everything together. I made nothing more of it. He however did a really nice thing and sent my team a crate of products as a gift. 'He' was the founder of Roku. His big success came later. #Leniency 2/2
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UserNameAlreadyTaken
(@7rupae) reported
@kdsmalls_ Everyone says this but I haven’t had problems with a Roku or Apple TV
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head chog
(@lasgight) reported
does anyone know where i can watch the little bbc ghosts red nose day skit when i live in america?? i cant get bbc live television on my roku tv but i truly cannot miss it please help😭 #bbcghosts
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Maverick Mike
(@Primetime_1987) reported
@N8dawg001 I have roku and fire stick. I find the roku has less problems and glitches than the fire stick does.
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Ryan Nauman
(@LkTahoeBadger) reported
@Ask_Spectrum, I continue to get RLP-999 error when trying to access the Spectrum app vie Roku. Can you please help? Thank you!
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Friskie🏴
(@Friskie63978540) reported
@9NEWS you Guys have dropped the ball again, I watch you on Roku. I can’t watch your 4:00-5:00 news or the 5:00 news it’s in a lock on that daily blast live program. Please fix it!
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Nathan Buganza
(@NathanBuganza) reported
@jessica_smetana Have a roku and can't make it work no one knows our account info
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Rich
(@SharpguyRich) reported
@Roku why do you make it so difficult to use a new roku? its fukin sickening!!!! your worse than fuckn google!!! ask for email??? ask for what room? wfuckin cares, your a cable box, just ******* work
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LA Gardner
(@LAFG46) reported
@AmazonHelp It is 10 o'clock at night and I do not feel like having a customer service call. I know how to use my Roku on my television and my prime video on my iPhone. The problem is not me.
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Captain_Pickleshanks
(@pickleshanks) reported
@hulu_support Unfortunately, it’s an app issue, and has been for literally years between different Roku devices. It’s an issue that needs to be fixed on the app level.
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