Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Stuart, FL | 1 |
| Naples, FL | 1 |
| Township of Evan, KS | 1 |
| Mechanicsburg, PA | 1 |
| Gardiner, ME | 1 |
| Westland, MI | 1 |
| Fort Lauderdale, FL | 1 |
| Bellevue, NE | 1 |
| Atlanta, GA | 1 |
| Knoxville, TN | 3 |
| Rehoboth Beach, DE | 1 |
| Huntsville, AL | 2 |
| Imperatriz, MA | 1 |
| Homer, AK | 1 |
| Columbus, OH | 2 |
| Mississauga, ON | 1 |
| Livramento do Brumado, BA | 1 |
| Vancouver, BC | 1 |
| Roswell, NM | 1 |
| Charlotte, NC | 1 |
| Seattle, WA | 2 |
| Denton, TX | 1 |
| Chicago, IL | 3 |
| Shelburne, VT | 1 |
| Hemet, CA | 1 |
| Springfield, MO | 1 |
| Toronto, ON | 1 |
| Peru, IL | 1 |
| Greenville, TX | 1 |
| Branford, CT | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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William Hurst (@William45811350) reported@TCL_Global I will never buy one of your products every again because of the garbage @Roku does. i should not need to connect to the Internet to make changes on my TV. Absolutely terrible. I paid $1000 for my TV, I should have comple control of it. Never again.
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Atul K. Verma (@atveusa) reported@Roku your streaming stick is not working and I can’t find a way to return it. Your support page is asking to speak with someone but the number is not connecting. Not a good support model I see
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Mark Tapanes (@MarkTapanes) reported@RokuSupport @Roku I’ve emailed 5x on case 00135722 and then yesterday I got an email asking if I still need help. Still need help- thanks!
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Samantha (@Samanthawood2k) reported@Roku Yes I have, but it didn’t work.
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Pickhandle Jones (@PickhandleJones) reported@Roku You have the worst customer service ever. What a crap company.
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Reverend Sarah (@revsarahgarner) reported@Roku @FRANCE24 Your channel on my Roku TV is not working. France24 channel. One of my go-to channels.
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al 🪻 (@al_bookjourney) reported@Roku @F1Help two weeks later and it’s still broken🤡
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Rhymes with funky (@KirkYuhnke) reported@MatthewKeysLive @Roku Problem is... finding an actual "dumb tv" is almost impossible anymore. The business model for TV companies has shifted. They don't make $ when I buy the TV anymore.
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Chris Miel (@Chris1John3) reported@Roku is not working this morning. Looks like it got hacked ? Anyone else ?
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Rob Ables (@rables73) reported@MLB can you please fix your streaming app for @Roku and Apple TV so they don’t suck? EVERY SINGLE game I watch on ANY of my streaming devices stops at least 3-4 times per game with spinning circle of death. No other apps have buffering problems on my 1GB line and mesh WiFi.
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Roman Empire (@saveusroman) reported@Roku fix your espn app.
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Samantha (@Samanthawood2k) reported@roku please fix screen settings! The F1 app is zoomed in. I’m missing so much information. Tried many different fixes. #roku #screensize #issues
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Duchess of Phelps (@MrsRedRage) reported@Roku your AI generated commercials are awful.
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phshbone (@phshbone) reported@Roku new layout is awful. Switching back to just individual apps on my smart tv
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Random Acts of Crochet Kindness (@stuckathomemom) reported@TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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