Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 2 |
| Houston, TX | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Greenwood, SC | 1 |
| Plano, TX | 1 |
| Gaithersburg, MD | 1 |
| Watertown, WI | 1 |
| Bellingham, WA | 1 |
| Gowanda, NY | 1 |
| Craigmawr Beach, ON | 1 |
| Jersey City, NJ | 1 |
| Paço do Lumiar, MA | 1 |
| Springville, NY | 1 |
| Sierra Vista, AZ | 1 |
| Brooks, AB | 1 |
| Itu, SP | 1 |
| Pueblo, CO | 1 |
| Sioux Falls, SD | 1 |
| Schenectady, NY | 1 |
| Street, MD | 1 |
| Wexford, PA | 1 |
| Hardeeville, SC | 1 |
| Orlando, FL | 1 |
| Petersburg, VA | 1 |
| St. Louis, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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RT🗽Not Trump Unfiltered👏
(@corockymtns) reported
4/18/2021 @tcm SUPPORT ::: Hey, why can't we watch TCM Movies on ROKU??? Your platform "TCM' says no to each movie I choose Please answer because we are missing great movies on TCM. Whats the problem, what am I missing to do. I'm logged into TCM on my Laptop. PLEASE RESPOND
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roku's ranboo era (help me)
(@roffees) reported
it's actually roku's ranboo era (help me) roffees but no
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ThatUmbrellaGuy (BOW to your PARASOL OVERLORDZ)
(@ThatUmbrella) reported
@melisarno3 @disneyplus @Roku Nah I found out about it from email. They said my billing would cost more - and that it's via Roku. Called Disney bc WTF and Sure enough, Disney is billing to my acct, BUT lists it through Roku so 'not our issue.' Roku says NOPE. Can't find it to turn off. So 'got ya money b.'
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Roger Guess
(@RogerGuess) reported
@PrimeVideo having video streaming issues (just tried YouTube and Netflix working fine). I see no where to report this via Roku app, and I just wasted 5 minutes trying to find where to report it on your website.
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Matt D
(@LegionAOD) reported
Question for people with IWTV - anyone been having issues when watching via either their browser or Roku app the last day or so - if it's not slow to load or buffering on the browser, it's glitchy picture or crashing back to the show page of what I'm watching! Please help if poss
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CCTakato 🏳️🌈
(@CCTakato) reported
@MandiXMandi I'm glad I'm not the only one with this issue. It worked fine on PC but not on my Roku app and now it's happening with other shows too.
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Jake Rose
(@JRoseGraphics) reported
@Go_On_Volt Projectors are the way to go. I just plug my Xbox into it though so idk how roku would work but I assume it would be the same concept.
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bumz
(@BumzBeloved) reported
@RokuSupport The volume control on my Roku remote stopped working recently. Help, please!
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Stephanie K
(@skurtzie) reported
Still waiting for someone at @roku or @askparamount to tell me how to cancel my account because online instructions are not working.
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Jay Kieve
(@jkieve) reported
@TeamYouTube That didn’t work and the link you offered didn’t address audio sync (and yes, I did reinstall YouTube TV and restart Roku)
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Roger Guess
(@RogerGuess) reported
@AmazonHelp Already found that page. It's the dead end where there is no way to report the issue. It's a tv with Roku built in. I restarted it, and having tested with other services rules out any issue with my connection.
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SudoNeku
(@DarkDragonMasta) reported
Figured it out apparently it is a glitch only for the roku/tv app version
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ᚱᛖᚳᛋ ᚠᛖᚾᚱᛁᚱ (Rex Fenryr)
(@THEMRCR0W) reported
@The_HollyBadger I get that issue when using the Disney+ app on Roku, but when I use the app on Xbox or Xfinity I don't.
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CCTakato 🏳️🌈
(@CCTakato) reported
@MandiXMandi I recall last season Funimation's Roku app had subtitle timing issues with half of their shows.
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Matt D
(@LegionAOD) reported
Question for people with IWTV - anyone been having issues when watching via either their browser or Roku app the last day or so with buffering (browser) or abrupt crashes to menu on the Roku? Weirdly the mobile app has no issue...
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