Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Buffalo, NY | 3 |
| Dallas, TX | 3 |
| Hamilton, OH | 3 |
| Birmingham, AL | 3 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Jacksonville, FL | 2 |
| Portland, OR | 2 |
| Round Rock, TX | 2 |
| Cranberry Township, PA | 2 |
| Philadelphia, PA | 2 |
| Orlando, FL | 2 |
| Seattle, WA | 2 |
| Rehoboth Beach, DE | 1 |
| Mechanicsburg, PA | 1 |
| De Witt, IA | 1 |
| Tucumã, PA | 1 |
| Park Hills, MO | 1 |
| Redwood City, CA | 1 |
| Laconia, NH | 1 |
| Gassville, AR | 1 |
| Blacklick, OH | 1 |
| Ogema, MN | 1 |
| Acworth, GA | 1 |
| Omaha, NE | 1 |
| Wapakoneta, OH | 1 |
| Herrenberg, Baden-Württemberg Region | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Harris
(@THEAndyHarris) reported
@RokuSupport I have attempted your "basic" troubleshooting, ROKU CUSTOMER SERVICE BOT 3000. Looks like somebody set you to "Sassy Mode." My knee jerk reaction isn't to complain. Your product is faulty, and you are aware that it is faulty. Fix it, or don't. Bleep blorp bloop 🤖
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🌸 Sam 🌸
(@SamMatt44) reported
@TeamYouTube FIX IT. I can barely watch on my Samsung TV and the Roku can't fast forward or rewind. How is this even acceptable? Why are you taking my money when you can't provide proper services?
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Franny
(@ZanyFranny) reported
@Roku They don’t work. We have bought and returned three of them now. None of the remotes work and there is no way to contact customer service. Don’t waste your money.
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Em 🦡🏳️🌈🍑🧅
(@BadgerNoble) reported
@dibbylibbyy @crsonshaws We have Roku at work…
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Ryan Higgins
(@ryanjhiggins) reported
I need a way to watch live American TV (mostly sports but wouldn’t hurt to have all of YouTubeTV) on my computer and Roku TV. Tried a couple different VPNs but no luck, any tech gurus who can help me?
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Ronni Betts
(@RonniBetts7) reported
from
Manchester, New Hampshire
@pulte Mr @pulte he told me my rent is 1550 that would get wiggle room to get 2 roomies and keep money for myself as that's the only way he could help. I have clothes a 32 inch tv non smart with Roku attachment. Two twin mattresses on floor. I am looking for help to make me feel like
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The ***** Oldsmobile
(@DirtyOldsmobile) reported
@veronicadohm No issues on the Roku however it buffered often on the Firestick.
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Tim Hurley
(@Hudsonvalleykid) reported
@GetSpectrum I get error message RBF-2512 when trying to stream your channel on my @Roku @RokuSupport device. I PAY for Spectrum and this shouldn't happen. Should I cancel my subscription?
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AuntKarla🌻(same name on Post)
(@LoonAuntie) reported
Hey, @Roku! You got some major scammers connected to your help section online. I suggest you address it fast since the holiday season has arrived. I'm thinking about returning my new TV since at least I can trust my old one that's already set up safely.
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Andy Harris
(@THEAndyHarris) reported
Maybe give partial refunds to your customer base that uses Roku devices and is forced to watch the game on mute. Or don't. Either way, this is a common issue that warrants an update that you are inexplicably unwilling to develop. But no, I don't DM companies like we are buds.
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El Vrother
(@ElVrother) reported
@ImagineReplay @AmagiCorp Please fix channel 020 sports grid on Roku and iPhone it stops around the one minute mark. Also what happened to my flixfling badge? I can’t access the flixfing exclusive movies anymore.
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LucasArts Adventure Fans
(@lucasartsfans) reported
@RokuSupport @kpeltola Hey y'all I'm just chiming in to say that @YouTube is the problem. There's nothing wrong with anyone's TV or Roku, it's just an obnoxiously loud sound. I know I'm shouting into the void though; they paid a lot of money for that sound, so I guess we gotta live with it...
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Marianne Bray 🎙💜🤍🖤
(@MarianneDHobbit) reported
I have finally received a Roku, so I can stop casting the crunchyroll app from my phone to my Samsung tv, dealing with the weird aspect ratio and terrible connection.
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miah?
(@MiahFF14) reported
@Hope_incarnate Would Roku help Miah reach the top shelf in a store also she would love getting a piggyback ride… (i need to draw this job please free me)
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steve slavik
(@demongrunt7) reported
@hulu_support is there a way to turn off the "are you still watching" thing(especially for the roku) that pops up after a few episodes? My elderly aunt has a hard time with technology and thinks it's broken.
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