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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boerne, TX 1
San Jose, CA 2
Knoxville, TN 1
Gaylord, MI 1
Akron, OH 1
Flowery Branch, GA 1
Apollo, PA 1
Miami, FL 2
Portland, OR 1
Salt Lake City, UT 1
Boca Raton, FL 1
Bradford, PA 1
Philadelphia, PA 1
Queens, NY 1
Orlando, FL 3
Chicago, IL 2
Rome, Latium 1
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Atlanta, GA 2
Columbia, SC 1
São Paulo, SP 1
Dallas, TX 4
Benton, AR 1
Saint Cloud, MN 1
Fayetteville, NC 1
Sterling, VA 1
Brasília, DF 2
Bel Air, MD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • dirtystylus
    Mark Llobrera (@dirtystylus) reported

    It took me, I don’t know—20 mins, maybe?—to find the login on the HBOMax app on Roku. It’s not under the top-level person icon, instead it’s buried as Getting Started in the big navigation

  • NahImGoodBro2
    Nah I'm good (@NahImGoodBro2) reported

    @spotifypodcasts @Spotify Fix the video on Roku's Spotify app please. Can't even watch it

  • danniegurl
    Danielle (@danniegurl) reported from El Mirage, Arizona

    @Philips @Roku I got a Phillips Roku around August for my sons birthday. This thing continually freezes. It has MAJOR issues with @disneyplus y’all need to make it better. The whole tv restarts and such sometimes. It’s the only app that loads like this.

  • maddyacv
    maddy (@maddyacv) reported

    @hbomax is already glitching on @Roku please fix it as I have no life

  • RHMImages
    Robin M (@RHMImages) reported

    Trying hbo max on roku for the first time and my box is logged into a strangers account named Madeline. Looks like an hbo security issue.

  • realblackhart
    Miguel A. Garcia (@realblackhart) reported

    @RokuSupport Hi dont know if this is a issue with my internet or roku but my other devices work. i was watching the wwe network and got kicked off. I reset my router and roku and it says a green ✔ for wireless con. but a red ❌ for internet con. My other devices work

  • TheShyGirlAO3
    TheShyGirl (@TheShyGirlAO3) reported

    @Crunchyroll, if you're gonna keep logging me out of the @Roku app (which, btw, no other app ever does), then at least make it easier to sign in. Such a pain.

  • JudyDefrancisc5
    Judy Defrancisco (@JudyDefrancisc5) reported

    @ATT @hbomax @Roku Still waiting for my iPhone 11 that you guys promised again another broken promise I don't know how people can deal with you

  • NahImGoodBro2
    Nah I'm good (@NahImGoodBro2) reported

    @spotifypodcasts @Spotify Fix the roku Spotify app and let it play video

  • Ever19Tower
    Eric (@Ever19Tower) reported

    @HISTORY are you doing to fix live TV on roku? Hasn’t worked since Monday. Optimum sign on.

  • edwardderuiter
    Edward DeRuiter (@edwardderuiter) reported

    @hbomax channel on @Roku keeps crashing. I know it's the first day of the launch, but hopefully they'll fix it soon

  • crypticrl_
    Cryptic (@crypticrl_) reported

    My monitor is saying that the pc has no signal even tho my pc is on with the hdmi cable connected. I have tried multiple hdmi cables and I have put a roku into the pc with a hdmi and it worked fine. Please help

  • wookiewalker33
    Casey M (@wookiewalker33) reported

    @Roku Hey, maybe Roku could help a customer who set up an account for his dying mother. Instead, Roku needs that $110 that they over billed me. Thanks for being there for your customers!

  • PoliticsUSmore
    Politics (@PoliticsUSmore) reported

    @RokuSupport I turned on Roku TV this evening and it said the live tv channels have been expanded and during the football game the channel keeps going in and out. Antenna is fine and channel didn't have any issues prior to update you had today.

  • RealziesCuts
    Realzies Cuts & Fuzzilla 🎅 #WearAMask (@RealziesCuts) reported

    @HarleyQuinnsMrJ @Roku @hbomax No problem

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