Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 8
Dallas, TX 4
Zapopan, JAL 4
Portland, OR 4
Denver, CO 4
St. Petersburg, FL 3
Houston, TX 3
San Diego, CA 3
Hillsboro, OR 3
Tampa, FL 2
Phoenix, AZ 2
Oklahoma City, OK 2
Middletown, CT 2
Charlotte, NC 2
Bremerton, WA 2
Mexico City, CDMX 2
Albuquerque, NM 2
Aurora, CO 2
Kingsport, TN 2
Belo Horizonte, MG 2
Tazewell, TN 2
Madison, WI 2
Clermont, FL 1
Troy, OH 1
Osceola, IA 1
Maryville, TN 1
Rome, Lazio 1
Itapagé, CE 1
Uberlândia, MG 1
Detroit, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • cmgencojr Christopher Genco (@cmgencojr) reported

    @Joy_2020 @TCL_USA @AppleTV Mine is a TCL Roku TV, and I also encounter the screen mirroring error.

  • jokersin19 Always Fifí (@jokersin19) reported

    @RokuSupport My Roku is not connecting to the WIFI but I have WIFI, please help

  • deadliquorstore H.F. Law (@deadliquorstore) reported

    @THR Can they fix the damn HBO app on Roku

  • jiminicana ckj 𝟕 (@jiminicana) reported

    The viki roku app needs work…. Why does it not automatically go to the next episode

  • D_Frank34 Derek (@D_Frank34) reported

    @HBOMaxHelp so, any update on getting your app fixed on @Roku ? I've uninstalled and reinstalled, signed out and back in. It still lags, then freezes, and goes back to the Roku home screen. Really have issues paying for a service THAT DOESN'T WORK.

  • RyanSprunk sprunkels10 (@RyanSprunk) reported

    @dirtvision I just wanted to tweet you and let you know, zero issues and zero complaints with the new update. Literally reset my password and bam. Been able to watch on my phone and Roku with no issues. Whatever anyone’s complaining about is complete user error.

  • Matthew_3234 Matthew Levy (@Matthew_3234) reported

    @Ask_Spectrum We've been able to watch @NBCOlympics up to this point without problems with our Spectrum subscription. However, tonight the @NBCSports Roku app is reporting "We're sorry it looks like you're not a subscriber to this channel"

  • k_colin_ chill out and read this (@k_colin_) reported

    @hbomax for real tho, what’s up with the App? Does this problem just affect folks with ROKU TV?

  • EC_PayMe Do Better🤞🏽 (@EC_PayMe) reported

    espn not working on roku smh

  • YHateKamDoe Aurèlien (@YHateKamDoe) reported

    @RokuSupport @Roku you guys need to fix your roku app. It always saying I’m not connected to WiFi to use the remote when I am.

  • HyperDynamoTV Dynamo (@HyperDynamoTV) reported

    My only problem is that Netflix subtitles are absolute TRASH on my roku. Most of the time they’re late, let alone show up at all. At least I still have my phone lol.

  • killaqueeen69 Queen ***** (@killaqueeen69) reported

    Does anyone else with a roku tv have issues opening Netflix the past few days? I deleted and reinstalled it and it still won’t open at all. I have to use the Comcast remote and go through apps that way.

  • JaidenTheFool The Internet's Fool (@JaidenTheFool) reported

    Hey @HBOMaxHelp the app on My Roku, doesn't work, if you want to play a movie or show, it loads then freezes, then crashes, it's been like this for a few months now, I have a roku express

  • AuroraO83 Aurora Dawn💛 🐝 🌈 Proud and Pfizerized (@AuroraO83) reported

    @omwill3 I👍 Talk about an anti-****** I go through 15 minutes of buffering and 3 restarts on HBOMax’s lousy Roku app just to see that. Not worth it. The script was terrible IMHO.

  • hgvest HMG (@hgvest) reported

    @Roku you guys having issues now? Seems like I need to reload my connection often.

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