Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Portland, OR | 3 |
| Minneapolis, MN | 3 |
| Buffalo, NY | 3 |
| Ashburn, VA | 2 |
| Melbourne, FL | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Round Rock, TX | 2 |
| Cranberry Township, PA | 2 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Bedford, OH | 1 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Cambridge, England | 1 |
| San Jose, CA | 1 |
| Simi Valley, CA | 1 |
| Du Quoin, IL | 1 |
| Peoria, AZ | 1 |
| Rehoboth Beach, DE | 1 |
| Mechanicsburg, PA | 1 |
| De Witt, IA | 1 |
| Tucumã, PA | 1 |
| Park Hills, MO | 1 |
| Redwood City, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Spirit Fingers
(@SpiritFingers72) reported
@Hotstover No issues here, streaming through ROKU
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Dalton Ross
(@DaltonRoss) reported
Anyone figure out how to get DVR functionality to work on #thursdaynightfootball via Roku or Firestick?
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Ron Gable
(@rlgable) reported
@KyleCharters79 Same issue on my Roku.
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Ed Bark
(@unclebarkycom) reported
@Randy1116 Could be the problem. Our living room TV is only a few months old and we also got a new Roku to go with it.
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Andy Skarpetus
(@t_caz) reported
@david_bradbury4 Agreed. It’s dog *****. Prime streaming on the fire stick/Roku/Google/ etc. Is awful.
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Kevin Sar
(@kevinsar) reported
@NFLonPrime @PrimeVideo FYI to anyone who sees this, seems to be a Roku issue? Switched to my Chromecast and sound is in sync now
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Chris Bumbaca
(@BOOMbaca) reported
Had 0 issues with the stream in the first half but it's frozen up on me a couple times in the second half. Also have had audio out of sync - ahead and behind. Watching through the Prime Video app on a Roku.
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Crason8
(@Crason8) reported
Goodness, I have fiber, my Roku has perfect connection (and tested on another device) but goodness, @PrimeVideo stream quality is POOR! It's not 100% bad, but after testing it on a few devices, including someone out of state, they are having same issue, just CRAZY inconsistent.
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Heb33
(@33heb) reported
@AmazonHelp There has to be a better way on Roku TV. Why isn't there a start at beginning option while the game is in progress. You have to watch Live then rewind. So you see the score. Please fix this
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🏈scottwildcat🏈
(@scottwildcat) reported
@PurpleHazeZen @ManhattanHell I haven’t had an issue on my iPhone, my laptop, my roku sound bar, my roku box, or my $288 Roku Vizo TVs.
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Jeremy Morgan ; 🏴☠️
(@porpster) reported
Immediately, I can tell that this makes no difference whatsoever. Firestick or Roku, the streaming quality is shite. It could be a CDN congestion issue in this region. Another regional person reported issues on a different cable company. I'm on Spectrum vs Xfinity.
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Ed Bark
(@unclebarkycom) reported
@Randy1116 Haven't had any problems at all here in the living room. In the "man cave," where I hopped on an exercise bike for third quarter, some slight skipping on an older TV with an older Roku. But two streams going at once, so really not a problem per se.
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John Bolton's Targeted Moustache
(@AdamReizner) reported
@weebitofdevil @porpster Same Roku issues.
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Crystal
(@StarkSimpleton1) reported
@jzulgad I am streaming with a Roku in a rural northern area and have had no issues at all. I have heard that streaming on Smart TV’s can be worse.
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Jim Rusert
(@eastkoy) reported
@AshNoelleTV The video feed is terrible over @Roku