Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Buffalo, NY 3
Ashburn, VA 2
Melbourne, FL 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Cranberry Township, PA 2
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • leftygarth dont bicker 🥾👅 (@leftygarth) reported

    @RantsByDesign I have a Roku smart tv. It works great and can download new streaming platforms (decent amount of them are free). I have an old Apple TV that doesn’t work as well tbh. You can just buy Roku box and put it on any tv(that’s not 30 years old).

  • peaceheartjava Peace.☮Love.♥Coffee.☕ (@peaceheartjava) reported

    @roku My remote on my fairly new Roku just stopped working. There is nothing on your support page that addresses this, and your phone number directs everyone to the support page. I can't even use my other Roku remote on this TV, so it is dead. Please help.

  • lightandshade ↙️↙️↙️ Biden/Harris Won, Deal with it. 🗽 (@lightandshade) reported

    @Roku don't pull this **** of trying to make HBO Max exclusive to your store. Many of us already are subbed to it via our cable providers etc, & we are not about to pay for that **** through you. You can forget about it & we will throw you hardware in the damn garbage. Fix it!

  • gruel_dylan gruel (@gruel_dylan) reported

    @LarryDavis2099 i honestly can't remember. i got it on sale in 2018, and one day it just stopped turning on. i went onto help forums and it was dozens of people saying "Yeah my Roku TV stopped working too!" Great product.

  • MickeyShiloh Mickey Shiloh (@MickeyShiloh) reported

    My new videos are only on Roku and Amazon TV. The fact I didn’t put them on YouTube really makes me feel special LOL OK back to work

  • mrreactionary Mr. Reactionary (@mrreactionary) reported

    My wife really wants to see Wonder Woman 1984 and we have HBOMax but she won't watch it on a computer. Looks like I will have to figure out how to get it to work on our Roku TV which likely means scanning it on the computer and then watching it on Plex.

  • drisraelluna B✪x✪fficeD✪c (@drisraelluna) reported

    @BeckyBond007 @Roku I'm pretty sure they will... but they'll probably wait the first few months of 2021 to see how things go. Let's not forget that the US, and my own country too, are two of the countries with the worst management of the Covid pandemics. Domestic market won't improve any time soon

  • jboskind13 ☭ Commie Bot 1312 ☭ (@jboskind13) reported

    @RantsByDesign I recently did this. The external streaming box like a roku or fire tv will give you a better quality picture than streaming through the apps in a smart tv. At least this was the case with my Samsung smart TVs. Also non smart hd TVs are much cheaper.

  • hipeGALAXY hipeGALAXY (@hipeGALAXY) reported

    Yo so like... when u guys gonna make the hbo max app bc this HBO stuff doesn't work and I can't just not have HBO on my router. Whats the hold up??? Get it done @Roku

  • SquareWind square_wind (@SquareWind) reported

    So angry that the Roku @Spotify app doesn't support video episodes of the @joerogan podcast. Please fix this so I can watch Joe Rogan again!!!

  • AnackerN Nancy Anacker (@AnackerN) reported

    CBS All Access doesn't interface well with my ROKU TV, the only content that doesn't. It's been going on for months, and they don't seem to fix it. @GayleKing . @AnthonyMasonCBS . @tonydokoupil

  • daverooneyca Dave Rooney (@daverooneyca) reported

    @raganwald Yep. I saw this a few years ago while doing development work on Roku devices, and using Wireshark to debug a video stream issue.

  • geek_chic GC (@geek_chic) reported

    When this is caught by usps and they update the tracking number with return to sender, you refuse to issue my refund insisting you "shipped to the address supplied"- I can't enter an apt number with no street address in your site. I'm done with Roku!

  • DearDean22 President Kamala’s Hand (STILL) (@DearDean22) reported

    I solved my hbomax issue. After chatting Verizon (who I get Disney+ bundle that includes Hulu for 1-year free) & Roku where I have hbo, I had to cancel my hbo, then try to get hbo via Verizon thru my bundle. Nope. Only if I have Verizon fios which isn’t even available to me, so

  • mcastimovies Monica Castillo (@mcastimovies) reported

    I don’t want to read a word about #WW84 until HBO Max can work on Roku. 😒

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