Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Buffalo, NY | 3 |
| Dallas, TX | 3 |
| Hamilton, OH | 3 |
| Birmingham, AL | 3 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Jacksonville, FL | 2 |
| Portland, OR | 2 |
| Round Rock, TX | 2 |
| Cranberry Township, PA | 2 |
| Philadelphia, PA | 2 |
| Orlando, FL | 2 |
| Seattle, WA | 2 |
| Rehoboth Beach, DE | 1 |
| Mechanicsburg, PA | 1 |
| De Witt, IA | 1 |
| Tucumã, PA | 1 |
| Park Hills, MO | 1 |
| Redwood City, CA | 1 |
| Laconia, NH | 1 |
| Gassville, AR | 1 |
| Blacklick, OH | 1 |
| Ogema, MN | 1 |
| Acworth, GA | 1 |
| Omaha, NE | 1 |
| Wapakoneta, OH | 1 |
| Herrenberg, Baden-Württemberg Region | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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FP
(@xxmimi123) reported
Your roku app keeps making the tv crash @paramountplus @askparamount video freezes, audio keeps going, then tv goes black and restarts itself
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Jeffery Kaufman
(@CoachConflict) reported
I’m trying to think of something dumber than @Roku not including the @YouTubeTV app. You both make millions of dollars, pull your heads out of your butts and work this out or perhaps your customers will dump both of you. #StopBeingMorons
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Rebecca Garbler
(@RGarbler) reported
I got a email that @Roku is taking YouTube TV off where us subscribers will no longer be able to watch our TV. I have a roku in EVERY room of my house...if youtube tv goes... We go! I will take my business to your competition since they have no issue keeping youtube tv.
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Kim Matthews
(@mom4gj) reported
@Roku and @YouTubeTV. You are both emailing me, asking me to pressure the other. I’m not doing that. Maybe I’ll get rid of you both and plug the cord back in. Fix this.
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Bruce Lanier
(@ASUfan89) reported
@CanesOnBally no Marley commercial on the Roku app? I need my Marley fix.
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Will Valenti
(@WillValenti) reported
@TeamYouTube I'm not sure how I would screenshot it or write an error report on my Roku. I'm just telling you, it happens all the time, and it's very annoying. I'm sure it happens to other people as well, although I cannot attest to how annoying they find it.
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left handed
(@Thegreenbaybarb) reported
@mychiller This fight between @Roku and @YouTubeTV is going to be a real problem for me.
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Ayani Good
(@goldenharmony2) reported
@Roku my Roku remote is not working. I’ve changed the batteries. I’ve turned tv off and on. I don’t get the screen that lets me select channels. I’m having to use the tv remote. Any other suggestions?
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Justin Vail
(@JustinVail7) reported
@Roku Please don't make me hate you. I like your devices, but if you can't carry @YouTubeTV we're going to have a problem. Can't you guys just play nice? #SaveYoutubeTV #DoTheRightThing
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Chico Sixtoes
(@ChicoSixtoes) reported
@BallySportWI so now you’ve logged me out of my Roku app and I don’t have a password with you jerk offs, I log in via Spectrum. How ******** do you propose I solve this issue **** nuggets?
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Ellie Rigando
(@EllieRigando) reported
.@Roku Ameliorate your relationship with @YouTube. Just fix it. If I'm forced to choose, you're gone @RokuSupport.
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anielaミ☆ VAL IS BACK! (for now)
(@_scissoring) reported
i just unplugged the whole roku so it would stop and now my dad thinks the tv is broken chile😟
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Catherine Schreiner
(@ayetortuga) reported
Are any other Roku users having trouble accessing the Hulu and Disney+ apps? They both keep crashing as soon as I open them. Every other app seems to be working fine. 🤔
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Joe
(@JoSepH__1189) reported
My @Roku sharp tv just went black. I was able to still hear sound but no picture. It’s only 3 years old if that! Any tricks to fix this issue? @RokuSupport
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jeremystorey
(@jeremystorey) reported
@slinganswers Stop the cheeky crap you are pulling with account cancelation. It's terrible customer service and deceptive UX practices. @Roku Keep an eye on them.
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