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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portland, OR 2
Springfield, OR 1
Greenville, NC 1
Boerne, TX 2
Albertville, AL 1
Tampico, TAM 1
Brentwood, TN 1
Beaver Falls, PA 1
Las Vegas, NV 2
Frisco, TX 1
Lee's Summit, MO 1
San Jose, CA 2
Knoxville, TN 1
Gaylord, MI 1
Akron, OH 1
Flowery Branch, GA 1
Apollo, PA 1
Miami, FL 2
Salt Lake City, UT 1
Boca Raton, FL 1
Bradford, PA 1
Philadelphia, PA 1
Queens, NY 1
Orlando, FL 3
Chicago, IL 2
Rome, Latium 1
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Atlanta, GA 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Halftongue
    Xopher Halftongue 🏳️‍🌈 ♥️ 🇺🇦 (@Halftongue) reported

    I have a new Roku and I've forgotten my Wifi password. Try to get it according to instructions on the web, but the Share icon (one site) and "Device section" (another) are not there. @Moto_Support can you help? It's Android 9 on a Moto g(6).

  • eastmatherton
    east matherton (@eastmatherton) reported

    not to be petty, but #Roku and #Netflix have awful captions compared especially to #Apple and even Youtube. that this bothers me bothers other people. first world annoyances 🙃

  • Raider548
    Raider548 (@Raider548) reported

    @hulu_support I've had no success with the links provided. Hulu still won't open and just kicks back to my home screen on my Roku TV. It is the only streaming service I'm having problems with.

  • CitizenDino
    Dino (@CitizenDino) reported

    I experience so much stress and anger when trying to help my mother with her television. It is an @InsigniaSupport product that apparently will not allow me to see any of the other HDMI inputs to set up her @Roku . I just lose my mind with this stuff.

  • bradgeesaman
    Brad Geesaman (@bradgeesaman) reported

    @ejc3 Thanks, I’ll look into LG. We have a mishmash of Roku/Xbox One/AppleTV, too. Which I’m fine with. But the native power on menu and volume lag is just…awful. I was also kinda hoping for something better than “isn’t annoying”, but maybe that’s asking too much.

  • BuddhistNoBody
    Dennis🏳️‍🌈🐝🧘⛵ (@BuddhistNoBody) reported

    Anyone else having problems with @peacockTV Android app? Can't get past the opening splash screen. Done all the standard troubleshooting. Works fine on my @Roku TV.

  • runningflame286
    Runningflame286 (@runningflame286) reported

    @streamingwarsHQ @aagave @paramountplus The worst thing about Paramount+ is apparently the app itself (heard terrible things about all of them other than the Roku one). Conversely their website is great and works well on all OSes I've tried to the point that it's the best way to watch on Android.

  • ReginaldShoe42
    🌻The Dyslexic DM🌻 Supports Ukraine 🇺🇦 (@ReginaldShoe42) reported

    @RokuSupport Oh god I’ve summoned the roku bot. It’s literally by design. Your tvs like to watch people back. Every 30 seconds they report back. This isn’t an issue you will fix because you designed it this way.

  • stefanlasiewski
    Stefan Lasiewski (@stefanlasiewski) reported from Berkeley, California

    @bradgeesaman I held off on getting a Smart TV for years to replace our massive 400 watt plasma heater, but couldn't find one that was cheap & good quality. I broke down and got an LG with built in Roku. We're happy with the purchase. UI is snappy. Minor ads in the Roku app, but that's it.

  • chad_black_
    chad black 💚 (@chad_black_) reported

    Apple has like $200B in cash, and also the worst streaming app on roku.

  • MaureenDe2
    Maureen De (@MaureenDe2) reported

    @Roku Need help... Call me 718 256 4197

  • LauraLee_Colo
    Laura (@LauraLee_Colo) reported

    @AppleTV + (on @Roku, at least) still needs work: you can't #pause because the show starts over from the beginning every time. Reinstalling and refreshing the app make absolutely no difference. (Then the very limited number of free/included options that I even want to watch.)

  • Tickedcustomer
    Pissedoffconsumer (@Tickedcustomer) reported

    Hey @paramountplus, Bull Season 3 Episode 5 is pertually stuck in trying to load the video stream. Tried this on a Mac, Windows PC, Roku, NVIDIA Shield and a Samsung SmartTV... No luck with streaming across all these devices... Want to help?

  • starfishncoffy
    literally why (@starfishncoffy) reported

    netflix could fix rewinding on the roku tv that would help

  • leahlove1990
    Leah Zaccaron (@leahlove1990) reported

    @Roku hey, my Roku stick has not been working ever since I changed Wi-Fi providers. I have 3 remotes for Roku, even bought a new one that is supposed to be universal for all Roku devices— changed batteries in remotes, and nothing. It won’t work. Please help.

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