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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Walnut Creek, CA 1
Albert Lea, MN 1
Pittsburgh, PA 3
Litchfield Park, AZ 1
Smyrna, DE 1
Atlanta, GA 2
Orlando, FL 2
Cuernavaca, MOR 1
Chaska, MN 1
Wills Point, TX 1
Germering, Bavaria 1
Dallas, TX 2
Cleveland, OH 2
Town of Starkey, NY 1
Harvest, AL 1
Phoenix, AZ 1
McKinleyville, CA 1
Cheyenne, WY 1
Littleton, CO 1
Chihuahua, CHH 1
Milwaukee, WI 1
Myrtle Beach, SC 1
Fort Washington, MD 1
Evans, GA 1
Rio de Janeiro, RJ 1
Saint George, UT 1
Green Bay, WI 1
Delegación Cuajimalpa de Morelos, CDMX 1
Magdalena Contreras, CDMX 1
Ames, IA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • melt_wizard
    Melt Wizard (@melt_wizard) reported

    @Roku @DeeRugz718 This **** is awful!!! Change it back!!!

  • SophieMae1022
    KrisNVnmiP (@SophieMae1022) reported

    @red_chem_lite @Roku Try the bitter apple spray, it really deters some dogs from chewing specific items. A little of it rubbed on the remote might work. Also have you tried the ultrasonic sound deterrent? That stopped our dogs from bad behaviors. If you see them going near the remote press it. After a few times they should associate the remote with that unpleasant sound (that only they can hear!) Good luck

  • KeriMarie317366
    Keri Marie (@KeriMarie317366) reported

    @Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!

  • tundrawalker00
    Tundrawalker⍟⍟ (@tundrawalker00) reported

    @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

  • imken24
    Ken Kallembach (@imken24) reported

    @Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.

  • Zero_Jehuty
    Zero Jehuty (@Zero_Jehuty) reported

    @Roku Who do I need to contact about an issue with a commercial on your service? My mother saw an ad for a assistance card, and since she did that, she has been getting non stop spam calls meaning a commercial on YOUR service sold her phone number.

  • Jakewk
    Jake K (@Jakewk) reported

    Ok @Roku I’m trying to watch Fracture on my Roku TV Channel and you have a perverse glitch that when I try to rewind for a short time, it sends me back to the first few minutes of the movie and when I try to get back to the spot, it makes me watch all the ads again. WTAF.

  • StepfordDiana
    Stepford Diana (@StepfordDiana) reported

    @Roku You've removed the option to cancel a paid app subscription on the new homepage I need help

  • OsonduEsonwune
    Osondu Esonwune (@OsonduEsonwune) reported

    @Roku I have done all but still the same problem

  • Damian08993101
    Damian (@Damian08993101) reported

    @DeadCarnival @Roku It’s crazy how @Roku doesn’t realize that a clean interface is their one best quality. I am tired of having to turn off the same unwanted features over and over again. And with the latest crappy update, I’m stuck with a lot of junk that can’t be turned off. Awful.

  • ItIsPatsyStone
    Patsy Stone (@ItIsPatsyStone) reported

    @Roku You should be concentrating on making your site work. The app doesn't work & your website doesn't work either

  • mrhappybw
    Bryan Wayne (@mrhappybw) reported

    So @Roku just not going to address the issue they cause on the TCL and I assuming other TV’s with that horrible update or fix it? I am tired of having to reset things to get i to recognize the HDMI ports or them not be corrupted every day since.

  • shane_grand1
    shane✌️👍 (@shane_grand1) reported

    @Roku The new home screen is terrible..switch it back

  • deenbodeen
    Deen Bowden (@deenbodeen) reported

    Hey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681

  • yas6444
    Keny2 (@yas6444) reported

    @Roku POOR execution! great idea. I have many roku sound bars thinking they had all I want - WRONG! They all, within 9 months, have problems with: pairing to TVs, won't turn on TV or Roku box, sound crackles, Batteries drain FAST, etc. AND NO CUSTOMER SERVICE reply! don't buy...

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