Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1
Pelham, AL 1
Ogden, UT 1
New York City, NY 1
Yukon, OK 1
Miami, FL 1
Huntingdon, England 1
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • kbenwrites Karyn Ben Singer 📼🖖🌈 (@kbenwrites) reported

    The Apple's in the bedroom on a small TV, so I opt for the Roku (which has been dormant since the move) and set it up in my Cinema room because at this point, I've decided it would be cooler to watch this on my projector, anyway. Easy breezy, plug it in, login to Shudder...

  • DallasFan_FE dallassportsfan_forever (@DallasFan_FE) reported

    @Roku Hi Roku, every time I watch anything every view minutes it just goes back to the Home Screen please help

  • rllyRUD3 ✧ (@rllyRUD3) reported

    The buttons on a @Roku remote are loud asf!!! FIX THIS 👎🏽

  • Spyda1221 Spyda (@Spyda1221) reported

    Help: @Netflixhelps @netflix Netflix app keeps crashing, every 2-5 minutes on Roku TV. It’s been happening all month to thousands of users. Please help or possibly route me to get a refund for this month?. Thank you in advanced. #Roku

  • WilliamJKelleh1 William J. Kelleher, Ph.D. (@WilliamJKelleh1) reported

    @NitroDawg16 @Roku My Roku worked well for abt a year. Then it started conking out every few minutes. Now its completely dead! Yo Roku -- help! @TheRokuChannel #23DaysofRoku

  • BirneyChristine Christine (@BirneyChristine) reported

    @roku tell your customers before they buy your TVs that you don’t work with Netflix because you’re back and developers haven’t caught up

  • SlotsCrazino Crazino Slots (@SlotsCrazino) reported

    While we are currently trying to reach Roku, we ask you for help as well. Please, show some support to Crazino writing on Roku Forums and contacting Roku support. With your help we can expect Crazino to be listed again as soon as possible.

  • ikarams Smaraki Pradhan (@ikarams) reported

    @altbalaji - Your app is not working on Roku in USA. How can I access AltBalaji here? It’s very frustrating.

  • HughDonohoe O Bibliothikiarios (@HughDonohoe) reported

    Yes it's January, the worst month for retail sales. But $Roku's moat seems to be alive in the U.S. Seeing dominance in the U.S. in TVs (again)... AND... strong dongle sales (again). Roku seems to be keeping ~ 40% market share right now in the U.S. Still number one.

  • shaunk3000 shaunK (@shaunk3000) reported

    @SquidinTech Hi, just saw your review of the Roku express, and I see reviews are generally around UX and remote. I’ve been curious, is it assumed that they all ‘display’ the content similarly? Ex, would an HD Roku display quality for Netflix be exactly that of an HD Firestick’s?

  • sfobrian ..:: Brian ::.. (@sfobrian) reported

    @XfinitySupport So, this has to be a known issue with your xFinity Stream app. I can't steam on Roku or my iPhone. Did you even look to see if you are having an issue? Because I doubt it.

  • sfobrian ..:: Brian ::.. (@sfobrian) reported

    @XfinitySupport is xfinity stream down right now? I'm getting the error message "This Video Cannot Be Played" Error TVAPP-00231. This is on Roku.

  • OlenSent3 Olen Senterfitt (@OlenSent3) reported

    @KekePalmer I wanna know how she got that Roku stick to work with that TV lol.

  • kbenwrites Karyn Ben Singer 📼🖖🌈 (@kbenwrites) reported

    Eh, what a pain. But no problem, I have regular Shudder, too. But the Xfinity device we have in the living room doesn't have the Shudder app available. Still no problem, because I have both a Roku and an Apple TV that do.

  • JoshuaM88915563 Joshua McNair (@JoshuaM88915563) reported from Chester, Pennsylvania

    @DEADLINE Bad news for Juile Plec. Peacock have rejected your TV show that your working on Dead Day despite being greenlifted. I hope HBO, HBO Max, Hulu, AMC, AMC+, Netflix, Apple TV+, Tubi, or Roku will pick it up after it was scrapped by Peacock. Terrible decision from Peacock and exces

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