Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Portland, OR 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Melbourne, FL 1
Cambridge, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • nrose ❂ noah rosenberg ❂ (@nrose) reported

    In case you’re wondering, it sounds terrible. Barely better than the built in TV speakers. Still, not bad if you are getting a Roku anyway (great software, good 4k streamer) but don’t expect anything you could enjoy sonically.

  • katiekemper Katie Kemper (@katiekemper) reported

    @RokuSupport we have a longterm Roku account that includes YouTubeTV. Not able to access YouTubeTV at our second home, which is signed into same Roku account. Please help!

  • GuessMyPants Mike Literus (@GuessMyPants) reported

    @Roku is easily the worst streaming device, remote broke about a month in… **** don’t connect to wifi hardly ever… hope your headquarters burn down you broke *** great value, EBT and food stamps *** company. if i ever met your CEO i’d bag tag him so fast you useless *****

  • Atlbiscuit AtlantaBiscuit ☮️ (@Atlbiscuit) reported

    @gigitx61 @MSLIZZIES @alexjholder Yeah it seems it’s a problem with Amazon Prime and Discovery plus.. I spent the morning on the phone with Amazon troubleshooting. I could get it through Roku but not Prime.. weird

  • jcsquared__ J a e c h a n (@jcsquared__) reported

    @JoshuaMacaspac_ Aang had a lot of guidance from Roku. Korra only had Aang’s help few times in B1 then by B2 she was disconnected from her past lives and had to figure everything out by herself. We don’t tolerate Korra slander here. There is only one failure of an avatar and his name is Kuruk.

  • JohnReinhardt JohnReinhardt (@JohnReinhardt) reported

    Anyone else having a horrible experience with @roku with error messages? It's driving me absolutely crazy...imagine thinking of going back to cable or burning my 5 ROKU boxes!

  • kissacazador kissacazador (@kissacazador) reported

    @Roku Please help!!! My parents finally ditched cable for #roku but the remote control buttons are too small...is there a bigger remote to buy? Thanks! #seniors #vegas

  • salvadorsdali just a little girl from little rock (@salvadorsdali) reported

    my mom asked me to login to Netflix but instead of saying "hey whats ur Netflix" she said "um yes can you please program the numbers into the roku box for netflix?" like what?

  • Atlbiscuit AtlantaBiscuit ☮️ (@Atlbiscuit) reported

    @MSLIZZIES @gigitx61 @alexjholder If you have a ROKU tv there is some kind of block . I have discoveryTV through Prime but had the same problem. I but you can get it on computer or phone. I screen mirrored my phone to watch it. But it is on Discovery+ through Roku

  • Z29 Zac Gorman (@Z29) reported

    @RokuSupport We are having issues with some shows on Hulu (only through Roku), specifically episode 4 of "Murders in The Building", tried re-downloading app, but it keeps freezing on commercials. However, episode works on other Hulu friendly devices (firestick)

  • dandu1 kishore Dandu (@dandu1) reported

    @willowtv your app on Roku does not let me login .. using the same password tha to use on mobile and iPad .. when are you releasing an update to fix this issue ??

  • idioscientist idioscientist (@idioscientist) reported

    @AlexanderChuang @unusual_whales I stayed at a hotel for a month and there was no less than 8 Roku devices on each night. I'm guessing it is because Roku doesn't have the password issue. If I logged into Netflix for travel it would be considered password sharing. I used Hulu and Disney+ without problems.

  • CodebitO Codebit 🐺JaxsonTheFolf🐺 34 Days Until 17th B-Day (@CodebitO) reported

    Sharing My Weekend Saturday, we went to the mall and ate there, and walked around and went to the stores, and after that, we went to Walmart. Sunday, Watched Roku TV on my TV, and getting ready for work tomorrow.

  • Atlbiscuit AtlantaBiscuit ☮️ (@Atlbiscuit) reported

    @gigitx61 @alexjholder If you have a ROKU tv there is some kind of block . I have discoveryTV through Prime but had the same@problem. I but you can get it on computer or phone. I screen mirrored my phone to watch it.

  • brianhillman8 Brian Hillman (@brianhillman8) reported

    @pulpmx @JasonWeigandt @Darksidemx3 I was nervous… but I have to say no problems using MAVTV app on iPhone and ROKU. I know you never hear when things just work right. I blame Weege!

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