Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 2 |
| Houston, TX | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Sioux Falls, SD | 1 |
| Schenectady, NY | 1 |
| Street, MD | 1 |
| Wexford, PA | 1 |
| Hardeeville, SC | 1 |
| Orlando, FL | 1 |
| Petersburg, VA | 1 |
| St. Louis, MO | 1 |
| Westmont, IL | 1 |
| Victoria, BC | 1 |
| Nashville, TN | 1 |
| Lawrenceburg, TN | 1 |
| Walnut Creek, CA | 1 |
| Pelham, AL | 1 |
| Ogden, UT | 1 |
| New York City, NY | 1 |
| Yukon, OK | 1 |
| Miami, FL | 1 |
| Huntingdon, England | 1 |
| Hornbeak, TN | 1 |
| La Paz, Departamento de La Paz | 1 |
| Harrogate, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Roberts
(@J_Roberts___) reported
If your picture quality isn't good are you using the Amazon app on your TV. If so switch to a steaming player like Roku or Apple TV and thank me later. #TNFonPrime
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Nwd1234
(@Nwd712) reported
In 2 years I’ve never had a problem until tonight. Wasn’t sure if it was just the ROKU picking up Amazon live. Definitely not my internet connection.
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Broz
(@luka_broz) reported
@jjax5 I switched to my tv’s app. My tv is hardwired and no problems with the picture. Roku was freezing.
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blizzardmandog
(@bvisse) reported
@ajassy @NFL @PrimeVideo For people complaining about video quality - get a ROKU already!
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Stuart Wexler
(@jomolungma) reported
@bubbaprog When I first started the game my feed was the worst Prime feed I’ve ever received. My internet was completely fine at over 700Mbps. Other apps on my Roku played fine. But I restarted my Roku, reloaded Prime and since then the game has been beautiful. Crystal clear. Smooth.
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Robert Anthony
(@Highcalibre) reported
@JabariJYoung Having no problem on my @Roku or my PC.
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Duke "The Socialite" Kaboom
(@FreeLarryDoby) reported
I usually watch NFL through the Sunday ticket app on my Roku. The video quality watching through Amazon Prime app on the Roku is vastly better. WTF @NFL?
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Josh Roberts
(@J_Roberts___) reported
If your picture quality isn't good are you using the Amazon app on your TV. If so switch to a steaming player like Roku or Apple TV and thank me later. #TNFonPrime
-
Brad Essenmacher
(@bessen65) reported
@danorlovsky7 If you are using a Roku you need to go into the audio settings and switch from auto stereo to just stereo. It is a problem with several apps on Roku platform.
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Jamie Lynch
(@jelynchjr) reported
going Hulu to prime and back and forth absolutely sucks. if these apps really want to take down cable, then they need to work together to streamline the viewing process through apple tv and fire tv and Roku and all the rest.
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Max Wyner
(@Sheupe) reported
@DisneyPlusHelp @obsidian98 It’s not working on Roku as well
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Jeff Slattery
(@SlatteryJeffrey) reported
@JuniorPalmtrees Yup. No problem on my roku.
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Terri
(@Terri75966484) reported
Thursday night NFL on prime sucks. Have prime, but still couldn't get it. Had to go through Roku then sign in through my phone. Finally have the game on and the picture is crap. It's dark and color is off.
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Bill Cook
(@East_Coast_Cook) reported
@NDmom The quality has been crappy, too. And i stream everything thru Roku and never have a problem.
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Martin Bans
(@cardinal4ever) reported
@Clevta Phillips ROKU TV working just fine, no fuzz, no issues