Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 1 |
| Knoxville, TN | 3 |
| Rehoboth Beach, DE | 1 |
| Huntsville, AL | 2 |
| Imperatriz, MA | 1 |
| Homer, AK | 1 |
| Columbus, OH | 2 |
| Mississauga, ON | 1 |
| Livramento do Brumado, BA | 1 |
| Vancouver, BC | 1 |
| Roswell, NM | 1 |
| Charlotte, NC | 1 |
| Seattle, WA | 2 |
| Denton, TX | 1 |
| Chicago, IL | 3 |
| Shelburne, VT | 1 |
| Hemet, CA | 1 |
| Springfield, MO | 1 |
| Toronto, ON | 1 |
| Peru, IL | 1 |
| Greenville, TX | 1 |
| Branford, CT | 1 |
| Olive Branch, MS | 1 |
| Sharon, PA | 1 |
| Crawley, England | 1 |
| Essex Junction, VT | 1 |
| Sarasota, FL | 1 |
| Harrisburg, PA | 1 |
| Tunkhannock, PA | 1 |
| Elizabethton, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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MrScottFletcher (@MrScottFletcher) reported@Roku - your latest updates have really borked antenna live TV recording. Almost unusable. Rewind works until it doesn’t, sometimes just wipes out the buffer, doesn’t show the cursor/scrub time on the timeline, no more thumbnails while scrubbing? Ouch.
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Imani Drayton (@imanidrayton27) reported@gcanderson57 @PlutoTV @Roku I'm using a Hisense Roku TV and mine does the same thing you've mentioned. I pretty much did everything reopened the app, restarted the TV and neither of those things worked. Like I said it could be the app that's causing the problem.
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All Late Models (@AllLateModels) reportedI’m getting an error code for @FloRacing on the @Roku app. Anybody else having problems??
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chinedu🦀 (@chinedu_10) reported@Roku is there a reason why your devices stopped connecting to WIFI? And is this a regional issue? I could connect to the Hotspot on my iPhone. But I can’t connect WIFI to the device. I’ve tried multiple WIFI from different ISPs.
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Victor Valencheck (@blau_vic_grana) reported@Roku I HATE this update. I want control of WHAT I see on m6 homescreen. I have to scroll down the page past a bunch of crap to see MY APPS. Fix this now!
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🎣 (@SpangleAngler) reported@Roku To @YouTube - can you tell us how to fix this glitch please
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David Cornell (@Cakefacethedad) reported from Rome, LatiumDear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?
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TucsonBlonde 🇺🇸💙🌊 (@TucsonBlonde) reported@Roku So about that redesign…how about you stop repopulating my Quick Access section with crap I don’t want/have after I’ve removed everything I don’t want or use? You’ve done it THREE TIMES NOW, and I don’t appreciate having my time wasted as I go back in and delete everything but my YouTube App, which is all that I use on this TV! section with yet more channels I have never used, and shoved YouTube back to the end, again. later. So how do I fix this PERMANENTLY? You can put whatever you want to after the YouTube app, but It’s MY interface, you give us the option to customize it, and while it’s not life ending to have to click several times to get to what took 2 clicks before, it’s very aggravating and I don’t appreciate the level of arrogance that a company displays when they undo the changes I made to shove stuff I don’t want down my throat. I’d appreciate a response, this is ludicrous. So please, help
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YourHead Drone (@DronePremier) reported@daisy_musician @paramountplus @Roku Paramount is the only one we had issues with. Appears it was a Walmart plus issue for us.
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Mary Ashbaugh (@MaryAshbaugh6) reported@Roku fix your ESPN app please. Tired of the games going backwards and freezing up.
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Wallybonkers™️ (@WhtTheActualFuk) reportedJust a consumer FYI!!! @Roku WILL NOT HONOR A WARRANTY. My Roku ultra will not keep connectivity. Done ALL troubleshooting. Called my internet provider. JUMPED THROUGH A MILLION HOOPS, still boots off. After all this I get told sorry, your warranty don’t cover connection issues🤔
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[a case of the blog] (@acaseofthetwit) reportedI normally love my @Roku — I have one for each TV! — but my living room one has been a real issue. The remote randomly stopped working and the device itself now reboots itself multiple times a day (often in the middle of viewing something). Very annoying.
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Skippy QSB (@Skippyqsb) reported. @Roku Why did you mess up the main menu? Now I've got a bunch of stuff, I don't want, that I have to scroll through to get to my apps, and I can't remove or move them. Also the app icons are smaller? Seriously? Fix this, please, and stop messing with our menus. #Roku
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Reverend Sarah (@revsarahgarner) reported@Roku @FRANCE24 Your channel on my Roku TV is not working. France24 channel. One of my go-to channels.
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HalfBakedMason (@TDotMason) reported@Roku @YouTube the YouTube app in Roku on my Roku tv is not working properly. black screen. my tv and my YouTube app are fully up to date ... not here ... this is on one of you .... please discuss amongst yourselves then plz fix it