Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Walnut Creek, CA | 1 |
| Albert Lea, MN | 1 |
| Pittsburgh, PA | 3 |
| Litchfield Park, AZ | 1 |
| Smyrna, DE | 1 |
| Atlanta, GA | 2 |
| Orlando, FL | 2 |
| Cuernavaca, MOR | 1 |
| Chaska, MN | 1 |
| Wills Point, TX | 1 |
| Germering, Bavaria | 1 |
| Dallas, TX | 2 |
| Cleveland, OH | 2 |
| Town of Starkey, NY | 1 |
| Harvest, AL | 1 |
| Phoenix, AZ | 1 |
| McKinleyville, CA | 1 |
| Cheyenne, WY | 1 |
| Littleton, CO | 1 |
| Chihuahua, CHH | 1 |
| Milwaukee, WI | 1 |
| Myrtle Beach, SC | 1 |
| Fort Washington, MD | 1 |
| Evans, GA | 1 |
| Rio de Janeiro, RJ | 1 |
| Saint George, UT | 1 |
| Green Bay, WI | 1 |
| Delegación Cuajimalpa de Morelos, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Ames, IA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Kemm (@BrianKemm) reported@mrhappybw @Roku Boooo. Thanks for the intel. And, well, sigh. If I wanted to go through all the hassle (with no guaranteed fix), I’d just as soon start using a different brand if I have to log into everything again 🤡 These tech companies really are entirely out of their minds
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Random Acts of Crochet Kindness (@stuckathomemom) reported@Roku @Ka_Le_Jo How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Buttery Duck (@Nauseum62) reported@Roku It's terrible. Absolutely terrible. I should be able to arrange my home screen the way I want to.
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alex (@alexsears97) reported@FehInsane @Roku Happening to me too. This update was terrible
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Alex (@undeadunion78) reported@Roku This is awful. Please let me revert back to the old home screen. I've praised my Roku tv and from here on out no more praise will be had.
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Zero Jehuty (@Zero_Jehuty) reported@Roku Who do I need to contact about an issue with a commercial on your service? My mother saw an ad for a assistance card, and since she did that, she has been getting non stop spam calls meaning a commercial on YOUR service sold her phone number.
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Red Chem (@red_chem_lite) reported@SophiRene1 @Roku The dogs have Kongs with peanut butter and cheese, they have puzzles, they have toys and treats. They don’t touch the remote when we’re around. I put the remotes up when I’m done. This isn’t really a dog problem It’s a somebody else in my house doesn’t put the remote up problem.
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Osondu Esonwune (@OsonduEsonwune) reported@Roku @norcal06warrior Roku I’m having the same issue on the Netflix app on my Roku tv
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Mike Bryant (@djmikebryant) reported@Roku please bring back the other Home Screen. This new one is awful. Thanks
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Tom Foolery (@1nject0rX) reportedThank you @Roku I've been paying $70 a month to @DIRECTV for the exact same channels as you all and you have way less commercials and better quality. Thank GOD I found Roku
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phshbone (@phshbone) reported@Roku new layout is awful. Switching back to just individual apps on my smart tv
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Morticia (@Morticia121212) reported@tacooghost @Roku Well, they still never fixed it. It's a problem with the Roku TV version, I'm pretty sure. I went & got the free trial at Amazon video & it is on there! Yay!
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Stepford Diana (@StepfordDiana) reported@Roku You've removed the option to cancel a paid app subscription on the new homepage I need help
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Hugh Jorgen (@hughjorgen921) reported@Roku I have purchased numerous Roku devices, but all were purchased as appliances, not applications or services… your new home screen is quite possibly the worst intrusion of all. You are either assuming to know how we use our appliances, or you are spying on us. @DOJFraudDiv
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Smigman (@Smigman1) reported@Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.
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