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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boynton Beach, FL 1
Mandeville, LA 1
Center Harbor, NH 1
Lewisville, TX 1
Deerfield Beach, FL 1
Glendale, AZ 1
Kite, GA 1
Springfield, MO 2
Weiser, ID 1
Esmeraldas, MG 1
Tulsa, OK 1
Township of Evan, KS 3
Concord, NH 1
Saint Clair County, MI 1
Lorain, OH 1
Wayzata, MN 1
São Paulo, SP 2
Albuquerque, NM 1
New York City, NY 1
Asheville, NC 1
Sacramento, CA 1
Denver, CO 2
Yuma, AZ 1
Sikeston, MO 1
Columbus, OH 1
Teresina, PI 1
Minneapolis, MN 1
Silver Spring, MD 2
Conroe, TX 1
Mitchell, IN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • SstKmd
    SONJA SMITH (@SstKmd) reported

    @slinganswers Suddenly #Sling FreeStream on #Roku has this msg: "11-6 Looks like a #location issue. 1)Make sure you aren't on VPN; 2) Enable location services if they aren't on (mobile devices only)" Neither issue is valid. I am in Md USA. Please fix this. 😠 cc @Sling @Roku

  • FullStriedAhead
    Christopher Stried (@FullStriedAhead) reported

    A lot of times when you sync up using activation Codes they let you choose your device, Roku or @amazonfiretv. That would help here! :) @Xfinity

  • JimJenn78843628
    Jim Jennings (@JimJenn78843628) reported

    @Roku Hey folks, Roku will not help you if you are being scammed by a third party. Roku will take your money but will not interfere with a fraudulent scam.

  • rikkiratliff
    Rikki Ratliff (@rikkiratliff) reported

    @james37144 @Roku It's working for a lot of people but as Glenn said on radio and on the Commuity page it still needs polishing but we tried to get it up in time to work out the kinks before the special.

  • fajardogroup
    RobFajardo (@fajardogroup) reported

    @letsgooomets I’m in Puerto Rico and had same issue, My Roku TV did not have pix11 app, and website said out of region argh 😖

  • mac_attack54
    Joe McIlvain (@mac_attack54) reported

    Hey @Roku I’m in an Airbnb and you’re the most inconvenient thing on earth to login 12 times to everything. Don’t need help, just stating facts. You suck. Help your customers not be cheap and get actual cable, you’re extremely inconvenient

  • beckie_bubs
    Beckie Shorten (@beckie_bubs) reported

    Hi @NetflixUK you charge me a fortune each month. But I can’t and haven’t been able to watch anything for 2 months cause the Roku app is broken. And it’s on multiple boxes

  • RoughTradeRadio
    RoughTradeRadio (@RoughTradeRadio) reported

    @walt_stachura @slinganswers Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."

  • imanidrayton27
    Imani Drayton (@imanidrayton27) reported

    @gcanderson57 @PlutoTV @Roku I'm using a Hisense Roku TV and mine does the same thing you've mentioned. I pretty much did everything reopened the app, restarted the TV and neither of those things worked. Like I said it could be the app that's causing the problem.

  • alpacinogrunt
    Al Horford Pacino (@alpacinogrunt) reported

    @MLBTV FIX YOUR ******* ROKU APP. JESUS

  • MrScottFletcher
    MrScottFletcher (@MrScottFletcher) reported

    @Roku - your latest updates have really borked antenna live TV recording. Almost unusable. Rewind works until it doesn’t, sometimes just wipes out the buffer, doesn’t show the cursor/scrub time on the timeline, no more thumbnails while scrubbing? Ouch.

  • mkeuplvr
    TtMarie (@mkeuplvr) reported

    @paramountplus has the absolute worst customer service?I have ever seen in my life.I startED Paramount+ with the roku channel. They asked me for my debit card and started charging me two accounts and despite proof keeps saying nothing they can do! give me MY MONRY BACK!!!!

  • RichiePuregains
    Richie (@RichiePuregains) reported

    Don’t ever buy @Roku theyre making junk that’s overpriced significantly. Every tv I have their POS products to use for @GetSpectrum has problems. By problems I mean everything they have including the most basic functions frequently do not work.

  • ChrisNalwasky
    Chris Nalwasky (@ChrisNalwasky) reported

    @Roku @FOXSports fix your app. I signed in 5 times and it’s not working.

  • BagLampPillow
    DeluluDad (@BagLampPillow) reported

    Fix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I turned the Backlight down from 100, it worked.

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