Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Charlotte, NC | 1 |
| Seattle, WA | 2 |
| Denton, TX | 1 |
| Chicago, IL | 3 |
| Shelburne, VT | 1 |
| Hemet, CA | 1 |
| Springfield, MO | 2 |
| Toronto, ON | 1 |
| Peru, IL | 1 |
| Greenville, TX | 1 |
| Huntsville, AL | 1 |
| Branford, CT | 1 |
| Olive Branch, MS | 1 |
| Sharon, PA | 1 |
| Crawley, England | 1 |
| Essex Junction, VT | 1 |
| Sarasota, FL | 1 |
| Harrisburg, PA | 1 |
| Tunkhannock, PA | 1 |
| Elizabethton, TN | 1 |
| Sturtevant, WI | 1 |
| Corona, CA | 1 |
| Williamstown, NJ | 1 |
| Dover, NH | 1 |
| Conceição do Jacuípe, BA | 1 |
| Assaré, CE | 1 |
| Knoxville, TN | 2 |
| Dolgeville, NY | 1 |
| Fort Worth, TX | 1 |
| Moreno Valley, CA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Tapanes (@MarkTapanes) reported@RokuSupport @Roku I’ve emailed 5x on case 00135722 and then yesterday I got an email asking if I still need help. Still need help- thanks!
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Jake Tomberlin (@jaketomberlin) reported@Roku I’m a long-time Roku fan, but this latest home experience is terrible. It’s so bad I’m considering Apple TV. Please roll it back to the last version or give users the option to do so.
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David Cornell (@Cakefacethedad) reported from Rome, LatiumDear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?
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Brian Hoyt (@OhioBrian) reportedWho else is having serious lag and spooling on @YouTubeTV tonight on @Roku. No other streaming services have issues. Yes, I have restarted the app and the whole #Roku This seems to happening more and more. The service was more reliable before they started jacking up prices
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Faithful Gaming (@ColshopS) reportedHey @Roku update your TVs. My Roku TCL TV has been consistently having issues displaying anything connected to an HDMI port!
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Shakingmyhead (@mitchroachmr2) reported@paramountplus @ufc is not working on any @Roku devices. Works perfectly on my iPhone. Figure it out! I’ve completed all troubleshooting possibilities.
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cShell (@conchShell11) reported@Roku The May 8, 2026 software update ****** up the HDMI CEC, so that it no longer allows me to control the VOLUME or MUTE for my audio receiver with my Roku remote. After doing a Factory Reset, it STILL doesn't work. HDMI CEC is no longer in the settings. WTF? Please FIX this ASAP!
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Samantha (@Samanthawood2k) reported@Roku Yes I have, but it didn’t work.
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Pyrtection (@FullPyrtection) reported@ReelzChannel Having streaming issues tonight? Can’t get past black pickup truck search. Restarted @Roku got to same place and locked up again.
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Tim Wesolek (@WesolekTim) reported@Roku I live in the Washington DC DMA..but you keep putting me in the Charleston WV DMA..for work I need to be able to see DC stations! How do you make this happen ASAP!!
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JRC_Lanoka (@JRCsystems) reportedHey @Roku and @prageru @DennisPrager - Did you know that apparently Roku is #blocking Prageru app? The app starts, but #anything you try watching crashes immediately and leaves you back at the main screen. Tried updating. Tried uninstall/ reinstall. Doesn't work!
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Drew Schuyler (@drewsky1) reported@Roku when do you think you'll get this audio issue figured out? getting real annoying to have to stop and restart because of the audio glitches
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Sarah Young (@Sarah_young5314) reported@Roku, I’m not happy. We have a ONN Roku TV. We have an antenna. Until today, I could watch local channels. Now I can’t. I followed all the steps to fix this. Every one. Then I hoped onto chat and had to talk to two different reps, neither of which fixed the issue. One said (1)
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chinedu🦀 (@chinedu_10) reported@Roku is there a reason why your devices stopped connecting to WIFI? And is this a regional issue? I could connect to the Hotspot on my iPhone. But I can’t connect WIFI to the device. I’ve tried multiple WIFI from different ISPs.
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Brent Stewart (@BrentStewart17) reported@Roku where are you with fixing the issues with @MLBTV? I can’t even watch the @cubs game tonight.
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