Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 4
Chicago, IL 4
Buffalo, NY 3
Columbus, OH 3
Dallas, TX 3
Hamilton, OH 3
Birmingham, AL 3
New York City, NY 2
Minneapolis, MN 2
Jacksonville, FL 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Las Vegas, NV 2
Orlando, FL 2
Seattle, WA 2
Redwood City, CA 1
Laconia, NH 1
Gassville, AR 1
Blacklick, OH 1
Ogema, MN 1
Acworth, GA 1
Omaha, NE 1
Wapakoneta, OH 1
Herrenberg, Baden-Württemberg Region 1
Los Angeles, CA 1
Rockland, MA 1
Park City, UT 1
Natércia, MG 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • SuziQ1206 Suzi -💙Ohm & Fluke, Where the sky meets the sea💙 (@SuziQ1206) reported

    @SpotifyCares Spotify dead on my Roku tv, won't even try to connect. Updated Roku, updated Spotify, uninstalled and reinstalled. Nothing. Other apps on Roku work fine.

  • Peacecraft7 Peacecraft (@Peacecraft7) reported

    @dcsf08 @MaxTheComrade Not true. I bought a vizio because of the good panel but hate how long it takes to startup. 30+ seconds. Also broken firmware updates. Replaced with a TCL Roku tv and it starts up so much faster. I can reboot the Roku TV and the Vizio would still be trying to turn on...

  • CindyWiggins CinWig ✌🏻 (@CindyWiggins) reported

    @YouTubeTV @Roku Please tell me how to keep my tv on all night! Tired of waking up because of silence, I’m used to my tv playing all night. What’s changed, how do I fix it. Yes I’ve went to settings!

  • sandbar17 Sandy Barton (@sandbar17) reported

    You guys, I didn’t think about the Roku login for the Spectrum app getting reset when support logged into my account. I’m trying to talk DH through how to log in. I think I’m going to have to drive 4 hours round trip tomorrow so they have TV at the lake.

  • Tazman9Tazman Tazman (@Tazman9Tazman) reported

    @Mayhem4Markets @moccaric @_ms_izzy agreed 100% I got lucky and saw her Roku video before she deleted it amazing work Miss Izzy 💪🏼

  • UIteogu Ugo Iteogu (@UIteogu) reported

    @XfinitySupport @RokuSupport 12/10/21: My Comcast Flex & Roku streaming boxes stopped working. Pls note that my computers & mobile devices had no problem connecting to my home WiFi. Nonetheless, I restarted EVERYTHING that was giving trouble (Roku, Flex, Modem, and WiFi router).

  • SandownNHRunner Greg Kulicki (@SandownNHRunner) reported

    @RokuSupport I am still having issues with all 4 of my roku’s with Disney+. I’ve done every step to get this to work. Is there anyone at Roku that can offer a solution?

  • gethimouttahere Mary Shomon 💙 (@gethimouttahere) reported

    @mpostr21 @XfinitySupport There was no fix. I tried it again this morning and both ROKU and Iphone apps are now working. With NO change to anything on my end. (Just like they both stopped working Thurs am). It was clearly always an APP problem for Comcast/XFINITY - they just won’t admit it. 🙄

  • randys1 Randy S (@randys1) reported

    @askparamount I no longer get HDR on Paramount+ on my brand new Roku 4800X. I got it up until a week ago, many other folks are saying this also, can you help me please?

  • The_Red_Raven_ Raven🖤🎄❄️🌼🌹 (@The_Red_Raven_) reported

    Hey @tpt i cant access the livestream through my roku. It says error code unknown. Any idea what the issue is?

  • WolfmanLives Bubba (@WolfmanLives) reported

    @ChuckGrassley Change to to internet TV. Did you ever hear of Roku? It's spelled R O K U. Then subscribe to Sling TV, $35 per month, includes history channel. Get someone to help you. Resign, sit home and watch TV.

  • DidTheyLetUVote Did They Let U Vote? (@DidTheyLetUVote) reported

    @askparamount Sure was hoping you would at least acknowledge HDR on Roku no longer working so we might know you intend to fix it?

  • dizneephyllis just phyllis 🤷🏻‍♀️ (@dizneephyllis) reported

    @Maggiethecat13 We use the Paramount+ app on AppleTV…..do you have a Roku or Firestick?……you might try the app through that…..it might work better than streaming g directly through the tv.

  • BryanInMo1 BryanInMo - The GOP are Tr*mp Ball Lickers 👅💯 (@BryanInMo1) reported

    @Roku FIX YOUR F**KING 10.5.0 UPDATE. Is this how you treat your customers? We are all having issues with it - do something or I'm switching streamers.

  • mltunnel Michele Tunnell (@mltunnel) reported

    @cwseed Trying to watch this on the app through @Roku. Between the bombing of the app and the weird pauses where the screen goes black for a few seconds causing a skip the can't be replayed it's very difficult to enjoy. Any chance of a fix?

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