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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lewisville, TX 1
Deerfield Beach, FL 1
Glendale, AZ 1
Kite, GA 1
Springfield, MO 2
Weiser, ID 1
Esmeraldas, MG 1
Tulsa, OK 1
Township of Evan, KS 3
Concord, NH 1
Saint Clair County, MI 1
Lorain, OH 1
Wayzata, MN 1
São Paulo, SP 2
Albuquerque, NM 1
New York City, NY 1
Asheville, NC 1
Sacramento, CA 1
Denver, CO 2
Yuma, AZ 1
Sikeston, MO 1
Columbus, OH 1
Teresina, PI 1
Minneapolis, MN 1
Silver Spring, MD 2
Conroe, TX 1
Mitchell, IN 1
Hendersonville, TN 2
New Ulm, MN 1
Milwaukee, WI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • aaron_0903
    Aaron Berger (@aaron_0903) reported

    @hulu_support Well, my hulu live is 3 hrs behind on both ROKU and the HULU app on my LG TV. But the app on my phone is good. What's the problem?

  • zhotster
    V@rified Packer Fan (@zhotster) reported

    @CoachDrewNelson I have been getting tons of notifications from @Roku. I found out on Reddit that it was a Roku tech problem, not a hacker. Hope it's the same for you.

  • Blutiful_Me
    BLU (Nikki) (@Blutiful_Me) reported

    @Roku I need a human to talk to please and thank you. I’ve gone online and the app for help to no avail. Unable to Update Error 023.2 Wi-Fi & internet working fine

  • NascarSTARlite
    Courty (@NascarSTARlite) reported

    @hbomax @HBO please fix your @Roku app. I shouldn’t have to hunt for the show I’m trying to finish binging! Also “continue watching” doesn’t need to feed me the previous episode that I just finished #bemorelikenetflix

  • mitchroachmr2
    Shakingmyhead (@mitchroachmr2) reported

    @paramountplus @ufc is not working on any @Roku devices. Works perfectly on my iPhone. Figure it out! I’ve completed all troubleshooting possibilities.

  • jimgolis
    Jim Golis (@jimgolis) reported

    @hulu_support @Ann_Elyse Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.

  • rikkiratliff
    Rikki Ratliff (@rikkiratliff) reported

    @james37144 @Roku It's working for a lot of people but as Glenn said on radio and on the Commuity page it still needs polishing but we tried to get it up in time to work out the kinks before the special.

  • RockHeadRego
    RockHead Regolith (@RockHeadRego) reported

    @Roku How do I get James Rhey Roku Customer Support to respond to my request for help regarding the vertical lines that have appeared on my recently purchased Roku TV?

  • NoBagHolder
    Dr. Stack Sats & HODL (@NoBagHolder) reported

    Dear @MLBTV please fix your @Roku app. Every time I try to resume a game the next day from where I turned it off, the broadcast begins where I left off, immediately crashes, and then starts back at the beginning of the game when I restart it.

  • StuffedBurritoE
    Stuffed Burrito Entertainment (@StuffedBurritoE) reported

    Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

  • Cakefacethedad
    David Cornell (@Cakefacethedad) reported from Rome, Latium

    Dear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?

  • JD99977
    JJJ (@JD99977) reported

    @Roku I had the worst experience with Aileen in support chat. She was very rude and unhelpful. I love Roku but this is making me very unhappy. I have an overheating device and she said she had to confirm it was overheating before she could help. I mean im telling her. 😞

  • NESNSupport
    NESN Support (@NESNSupport) reported

    @JackODonohue @NESN @NESNsucks Hi, this issue was fixed in the Roku version 3.9 update.  Please update your Roku device to the new version and restart.  Thank you

  • dane001a
    Dane001a (@dane001a) reported

    @Abinitio12 @Roku I can’t get Ryukyu live TV to work

  • Xuser784
    Greg (@Xuser784) reported

    @Roku system keeps crashing. This is a new issue as of today.

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