Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 3
Houston, TX 3
Englewood, FL 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Santa Maria, PR 2
Bel Air, MD 1
Berlin, Land Berlin 1
Monterey, CA 1
Gainesville, GA 1
Atlanta, GA 1
Springfield, MO 1
Jacksonville, FL 1
East Syracuse, NY 1
Vitória da Conquista, BA 1
Cincinnati, OH 1
Floresta, PE 1
São Luís, MA 1
Santa Cruz, CA 1
Pittsburgh, PA 1
Hendersonville, TN 1
Marquette, MI 1
Neustadt in Holstein, Schleswig-Holstein 1
Canonsburg, PA 1
Neustadt in Sachsen, Saxony 1
Jamestown, TN 1
Roslyn, NY 1
Mesa, AZ 1
Aubervilliers, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • peacetree19 Ashley Faith Wyche (@peacetree19) reported

    @RokuSupport @Roku NOPE. Still not working here. 😭

  • ESPNPlusHelp ESPN+ Help (@ESPNPlusHelp) reported

    @bwaug We apologize for the inconvenience you've had, but we can definitely help you out with this issue. Do you recall which device you used to sign up to ESPN+? (iPhone, Android device, Website, Roku, Firestick)

  • bwaug Brandon (@bwaug) reported

    @ESPNPlusHelp I’ve had all of these same issues on IOS Android Roku and Apple TV. This app had to be made in 2007 or something. I can’t believe I actually have to share this even. Do people not test it?????

  • xxotaruxx james (@xxotaruxx) reported

    @ESPNPlusHelp Why does the roku app say "ESPN Account: Disabled" and won't let me change it? I've restarted, deleted app and reinstalled, reset my roku to factory setting, and anything else I can think of. Yet this is the only app I'm having issues with?

  • GTek00 G (@GTek00) reported

    @Roku did a toddler design your TVs bc the problems they create on a daily basis id rather eat paint chips than use your device

  • kiwicarrotcake kiwicarrotcake (@kiwicarrotcake) reported

    My worst trades of the year 2021/2022: Covered 40k shares NET at $168ish Selling 240k shares of TECK around $30 Covered 6k shares of Roku at $420

  • KatrinaMFowler Katrina Fowler (@KatrinaMFowler) reported

    @torijoy09 WHY DID I THINK TO DO THE SAME THING? Every Roku in the house: get to work!!

  • OrrinEdenfield Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported

    @plex Is that in the Xbox app then? I don't have this issue on Android or Roku. Thank you.

  • 93pikachu93 93pikachu93 (@93pikachu93) reported

    @RokuSupport I did not receive an offer for 2 months of Paramount plus when i purchased and set up a new Roku device. There was never an option available to redeem the offer. Please help

  • soulshine8223 mark xiuckerberg (@soulshine8223) reported

    Dear @hbomax your app on @Roku crashes everytime you pause. What is your problem?

  • dwa_hanley Dave Hanley (@dwa_hanley) reported

    Watching CNN streaming on Roku and just saw the same Subaru ad in 6 of the 9 ad slots in a break. Insane. Somehow this channel is outpacing #podcast #advertising in growth despite a terrible viewer experience and wasting of advertiser money.

  • Estefaniamzz Estefanía☄ (@Estefaniamzz) reported

    @VikiStatus @VikiStatus Hi Viki, do u know why i'm not able to watch certain content? It displays: VIDEO PLAYBACK ERROR -5 NO VALID BITRATES on my Roku TV and in website there's an error as well :( I'm trying to watch Best Mistake 3 new episode

  • Toddwrtr Todd Erwin (@Toddwrtr) reported

    @askparamount FINALLY got an acknowledgement from the Paramount+ Tech Team, who have said that the 4K HDR content issue on capable @Roku devices will not be resolved until AFTER @RokuSupport releases the next MAJOR update to Roku OS. ETA: 3-4 months!!

  • doubleE78 Reyna Banks (@doubleE78) reported from Mobile, Alabama

    @iStalkPhatGirls I love a fat man because there's no fun rolling over a Roku remote in bed. I might be blocking my future husband because skinny men are invisible to me, but I can't help it.

  • dodiesue Melody Weiss 🐘🐕 (@dodiesue) reported

    @TCL_USA What’s up with my TCL Roku tv not working all of a sudden? Nothing I do is reconnecting it to my network. Doesn’t seem to be a problem with my network…..

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