Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Melbourne, FL 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ONELONEDOLPHIN Dr. Di Chadwell, A&P, Hon.C.TDNN, Ret. (@ONELONEDOLPHIN) reported

    Stop allowing phone reps to lie. It’s not my job to route CBS/PARAMOUNT calls. You’re too impatient & need to stop hanging up on us, when customers take the TIME to call & alert you that YOUR ROKU SYSTEM HAS ERRORS & you’re disrespectful when we finally SPEAK to a PERSON #fixit

  • ITVXhelp ITVX Help (@ITVXhelp) reported

    @martywithay I'm sorry to hear you've been having those issues. That's not good. Can you please try uninstalling and reinstalling the app, power cycle your Roku device and Wi-Fi and clear the cache if available?

  • SquintEyed2CTru Tony Pitt (@SquintEyed2CTru) reported

    @youtube_flagger My You-Tube account never had a strike or warning,ever,just turned off/suspended when I was in the hospital for massive surgery.When I got home and turned on my TV/ROKU it did not work,would not sign onto my account. I never got an email from You-Tube telling-NXT

  • Insanit05227467 InaSanaty (@Insanit05227467) reported

    @rokusketch Good morning Roku! Also, same... 🙃 And coffee didn't help

  • coachc133 Kraig Carlson (@coachc133) reported

    @FloWrestling @CPyles8 please add a replay option on your roku app. It's pretty much worthless unless it's a live event. Please. This is terrible.

  • Wezul69 wasselh (@Wezul69) reported

    @slinganswers Why are there so many issues when navigating the “recommended for you” or “my channels” bar? If you scroll too slowly it goes back to the beginning and if you scroll to fast it freezes and restarts the service and then without audio. This happens with roku&firestick

  • Holly_Leao Holly Leão (@Holly_Leao) reported

    @Drogon___ @AvatarNews_ Oh I don't have a problem with that. Just wish she does it like Roku did it...after having lived a long life. He died an old man, I just wish similar to Korra, even if she dies fighting something or someone. An avatar's job only ends on their death.

  • duckboy300 Duckboy416 (@duckboy300) reported

    @David954FLA Lol tough night for this app first it says Florida outside the Us. And had to restart my Roku to fix it. Than this happened

  • TormentedOwl ZombieOwl (@TormentedOwl) reported

    @Roku Hulu says its combo tier with Disney plus with commercials won't work on Roku, that a person must buy the premium tier with no commercials, why?

  • juciygrapeboi DungeonGoblin (@juciygrapeboi) reported

    @ReverendClown Korra is gonna be a terrible past Avatar spirit. I like her and everything but she wasn't wise like Aang or Roku.

  • JoS_4268 Jo S (@JoS_4268) reported

    @itvx @RokuUK are you working on a fix for the missing episodes and not playing next episode? Reverts back to Roku Home Screen. So annoying and I’ve seen quite a few posts from others saying the same!

  • KosmicKurt Kurt (@KosmicKurt) reported

    @askparamount S4 E8 of Star Trek Discovery has no sound. I have tried restarting the app but still no sound. I am using the Paramount+ app on Roku. Is this a known problem?

  • AaronWedge Aaron Wedge (@AaronWedge) reported

    @ADDiane I thought of that... but I don't watch tv usually.Movies maybe. Roku used to be terrible

  • Jen76326 Jen Robinson (@Jen76326) reported

    @dieter_cadena @LordMarukio @AvatarNews_ In ATLA they state that it's the opposite elements that avatars have trouble with (air-earth and water-fire). The avatar before Roku was an earth bender. Also Aang struggled more with learning earth bending. He just didn't firebend since he was scared that he would hurt others

  • procyonodi moose🌺🌻 (@procyonodi) reported

    roku and aangs 'I can fix him' attitude isn't gonna do an earth avatar any favors if anything they need kiyoshi and korra

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