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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mount Laurel, NJ 2
Goiânia, GO 1
Santa Clara, CA 1
Elberton, GA 1
Livonia, MI 1
Houston, TX 1
Arlington Heights, IL 1
Miami, FL 2
Duque de Caxias, RJ 1
Lowville, NY 1
Cleveland, OH 1
Snellville, GA 1
Harrogate, TN 1
Camano, WA 1
Carteret, NJ 1
Fort Wayne, IN 2
Indianapolis, IN 1
Minneapolis, MN 1
Knoxville, TN 4
Dallas, TX 1
Vero Beach, FL 1
Bakersfield, CA 1
Clinton Township, MI 1
Ponchatoula, LA 1
Murfreesboro, TN 1
São Paulo, SP 1
Ankeny, IA 1
Media, PA 1
Newark, NJ 1
Livingston, NJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsRedRage
    Duchess of Phelps (@MrsRedRage) reported

    @Roku your AI generated commercials are awful.

  • CptCracker
    Brian Richards 🕔 (@CptCracker) reported

    @thatoneguychaz @FOXSoccer @Roku Fox One is a hot mess. They seem to have blown it on capacity planning. A Grok survey of complaints confirms the issues are multi platform. Roku has a 100 million user base so they are going to get mentioned more than others, but it's cross platform. If there's something roku can do to help fix thst would be great though. The games on Fox over the air have worked just fine. This is when having a $40 Walmart antenna or even better a Tablo antenna tuner/dvr is helpful. The problem is they seem to have 37 games scheduled for streaming only.

  • imaidiotWill
    imaidiot19 (@imaidiotWill) reported

    Since the latest @Roku update is trash and ruined the simplicity I loved with the device, which alternative should I go with? Thinking Firestick, although it will have similar issues, at least it is the most widely supported. Thoughts?

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • HomoConBear
    HomoConBear (@HomoConBear) reported

    I see that @Roku did some post-audio work and looped over the F-Bomb in their promo.

  • northroadcreate
    NorthRoad Creations (@northroadcreate) reported

    Why isn’t @AppleTV working on @Roku since whatever stupid Roku redesign/update they did? By the way Roku, no one asked for that nonsense. Leave things alone when they work!

  • Morticia121212
    Morticia (@Morticia121212) reported

    @tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.

  • trapuh
    trapuh (@trapuh) reported

    @Roku Problem started July 5th I’ve tried everything, sound still works but tv screen is still like the picture above, I’ve seen on Reddit that your tvs do this to plenty of people i don’t think anybody has a fix for it yet

  • Mare_Loch
    Mare Loch (@Mare_Loch) reported

    @Roku Hey! Fix your closed captioning! Doesn’t even work on your own commercial channels. You know, the channels that show commercials every two minutes? Do you hate the hearing impaired or what?

  • maureenmcmahon8
    Maureen Imrie (@maureenmcmahon8) reported

    This new @Roku Home Screen is awful! How can I opt out? Put it back , new upgrade is horrible.

  • sanahbequiet
    Sanah (@sanahbequiet) reported

    Had to buy another Roku stick cause mines just randomly stop working like first it was my Roku tv now it’s the stick like Roku is the problem g I’m so irritated @Roku get y’all’s **** together

  • Rdrneil
    RaiderNeil (@Rdrneil) reported

    @Roku i've never had a problem with roku, had to reverse a Cable one time and that was it, and I love the new voice remotes that are rechargeable, only issue I've had is with Disney not being able to click on it and it comes on says can't login from your area error 43 error 83

  • GravelyKen48135
    Marvin Barry (@GravelyKen48135) reported

    The Netflix button is way too close to the play/pause button on the Roku remote. Pls fix @Roku @netflix

  • CaptFriggan
    Friggan (@CaptFriggan) reported

    @Roku How do I put my HDMI inputs back on the main screen after this terrible update?

  • CnsmrsFightBack
    Bill Foody (@CnsmrsFightBack) reported

    @Roku dipshits, your new "backdrops" screensaver doesn't work. It just hangs on the splashscreen on Roku TV #incompetent

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