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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 1
McKinleyville, CA 1
Cheyenne, WY 1
Littleton, CO 1
Chihuahua, CHH 1
Milwaukee, WI 1
Myrtle Beach, SC 1
Fort Washington, MD 1
Evans, GA 1
Rio de Janeiro, RJ 1
Pittsburgh, PA 1
Saint George, UT 1
Green Bay, WI 1
Delegación Cuajimalpa de Morelos, CDMX 1
Magdalena Contreras, CDMX 1
Ames, IA 1
Mount Laurel, NJ 2
Goiânia, GO 1
Santa Clara, CA 1
Elberton, GA 1
Livonia, MI 1
Houston, TX 1
Arlington Heights, IL 1
Miami, FL 1
Duque de Caxias, RJ 1
Lowville, NY 1
Cleveland, OH 1
Snellville, GA 1
Harrogate, TN 1
Camano, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • SpangleAngler
    🎣 (@SpangleAngler) reported

    @Roku If the playback speed on Roku TV for U-Tube videos suddenly stopped working and that feature is no longer even available (it once was), is that fixable through Roku support or is that @YouTube who would fix it? Our family's TV used to have playback speed options but now doesn't

  • Jinxsyns
    Jinxsyns (@Jinxsyns) reported

    @BlueMoon_Mining @Roku Right! Besides whatever nonsense it's talking about titles this is the other reason im so angry 20 billion dollar company 450 ******* PEOPLE THEY EMPLOY THAT AT LEAST 1 OF THEM COULD ******* FIX THESE BUGS

  • theDIYvillage
    Jacque and Matt (@theDIYvillage) reported

    @Roku Yeah, nope. Not being able to remove Live TV & Live TV Guide is a no go. Access to inappropriately aged content for kids is unacceptable. Money talks I suppose. Fix it.

  • SpangleAngler
    🎣 (@SpangleAngler) reported

    @Roku To @YouTube - can you tell us how to fix this glitch please

  • MizNizzle
    Mitch (@MizNizzle) reported

    @hooplaDigital programming on @roku tvs has problems with closed captioning. Won’t display text. Happens across multiple TVs/setups. Can’t pause video either. Happens a lot.

  • geoffmeador
    Geoff Meador (@geoffmeador) reported

    Our @Ask_Spectrum outage has lasted all morning and USA vs AUS is coming up, so I just switched our @Roku TV to OTA antenna… except, in the most idiotic decision imaginable, watching antenna TV on Roku apparently requires a working internet connection now. 1/2

  • StepfordDiana
    Stepford Diana (@StepfordDiana) reported

    @Roku You've removed the option to cancel a paid app subscription on the new homepage I need help

  • rables73
    Rob Ables (@rables73) reported

    @Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.

  • MatthewKeysLive
    Matthew Keys (@MatthewKeysLive) reported

    @Roku UPDATE: I was proven wrong! The Roku TV in question suffered from a software bug, one that the company is aware of and is in the process of fixing. A small number of TVs experienced the glitch, and the company is working to address it. Roku's terrific customer support restored my faith in the company, and I'm so glad we don't have to replace this TV!

  • CaptFriggan
    Friggan (@CaptFriggan) reported

    @Roku How do I put my HDMI inputs back on the main screen after this terrible update?

  • Starko2341
    Starko (@Starko2341) reported

    @ojkoj @Roku *Exact* same problem with all my HDMI inputs, I have three consoles and it started after the recent update. I thought my TV was going bad. Someone suggested going to the input from the Nav menu rather than the button on the home screen. I will try that tonight.

  • cyberale60
    cyberale60 (@cyberale60) reported

    @Roku It’s terrible for people with vision issues. The icons are too small. It was better the way it was with the large icons

  • alexsears97
    alex (@alexsears97) reported

    @Roku This new Home Screen is terrible

  • Theresa99778608
    Theresa (@Theresa99778608) reported

    @red_chem_lite @Roku You need a zapper for when they touch it, they will learn which. Our friends have two boxers that were like this and within the week they were broken.

  • whataboutwaldo
    chelsea (@whataboutwaldo) reported

    Why is @Roku customer service the worst

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