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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alpharetta, GA 1
San Antonio, TX 1
Denver, CO 2
Morton Grove, IL 1
Eau Claire, WI 1
Walnut Creek, CA 1
Albert Lea, MN 1
Pittsburgh, PA 3
Litchfield Park, AZ 1
Smyrna, DE 1
Atlanta, GA 2
Orlando, FL 2
Cuernavaca, MOR 1
Chaska, MN 1
Wills Point, TX 1
Germering, Bavaria 1
Dallas, TX 2
Cleveland, OH 2
Town of Starkey, NY 1
Harvest, AL 1
Phoenix, AZ 1
McKinleyville, CA 1
Cheyenne, WY 1
Littleton, CO 1
Chihuahua, CHH 1
Milwaukee, WI 1
Myrtle Beach, SC 1
Fort Washington, MD 1
Evans, GA 1
Rio de Janeiro, RJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • BamaGrad00
    Jon P (@BamaGrad00) reported

    @roku The new home screen is awful

  • Zero_Jehuty
    Zero Jehuty (@Zero_Jehuty) reported

    @Roku Who do I need to contact about an issue with a commercial on your service? My mother saw an ad for a assistance card, and since she did that, she has been getting non stop spam calls meaning a commercial on YOUR service sold her phone number.

  • northroadcreate
    NorthRoad Creations (@northroadcreate) reported

    Why isn’t @AppleTV working on @Roku since whatever stupid Roku redesign/update they did? By the way Roku, no one asked for that nonsense. Leave things alone when they work!

  • EarperMarine
    Heather D. ♿ (@EarperMarine) reported

    @zfatcat2 @Roku I have seen other people mention issues with captions. It's only happening when using Roku and it's the same across my various Roku apps. 🙃

  • Squirdlok
    Unapologetic Deplorable (@Squirdlok) reported

    @RepTheDMV @livenowfox Good eye. I am also terribly upset by the piss-poor quality of the breaks on the ROKU Channel. Chopped all to Hell! Does @Roku let AI run it's board? High-School rookies could do a better job!

  • shane_grand1
    shane✌️👍 (@shane_grand1) reported

    @Roku The new home screen is terrible..switch it back

  • AnthonyAngelo99
    Anthony (@AnthonyAngelo99) reported

    @AgentAmish @FrndlyTV @Roku I agree. It’s been over a year and I’m not experiencing anything better with frndly. In fact lately I’ve been having problems with guide accessibility. And they just updated the home page with smaller icons and filled with suggestions I don’t care about and they’re in my way

  • algrendh
    Al Grendh (@algrendh) reported

    @Roku this hdcp error is fcking annoying. can't you fix this 💩??

  • norcal06warrior
    Eff-the-left (@norcal06warrior) reported

    @Roku All other steaming apps work fine, it's only happening with Netflix

  • yas6444
    Keny2 (@yas6444) reported

    @Roku POOR execution! great idea. I have many roku sound bars thinking they had all I want - WRONG! They all, within 9 months, have problems with: pairing to TVs, won't turn on TV or Roku box, sound crackles, Batteries drain FAST, etc. AND NO CUSTOMER SERVICE reply! don't buy...

  • lisagrim2002
    LG (@lisagrim2002) reported

    @Roku I have Backdrops set to start after 1 min of inactivity. It never starts on its own. I never had this issue with the photo streams app. It always started reliably. I've looked online for trouble shooting (like start it manually) then it might work once but not anymore

  • RealHeatherOB
    Heather O'Brien✍️ (@RealHeatherOB) reported

    I have no idea what anyone else thinks, but @Roku's new Home Screen adds are awful!! There is NO way to remove the adds. All they do is clutter up the screen. I've used Roku for over a decade. Bought several, including for others - just loved them. Now? They're so annoying, I may need to find an alternative. It's just not for me. And they don't even let me "hide" them. Not cool. I neither need nor want all this junk.

  • trapuh
    trapuh (@trapuh) reported

    @Roku Problem started July 5th I’ve tried everything, sound still works but tv screen is still like the picture above, I’ve seen on Reddit that your tvs do this to plenty of people i don’t think anybody has a fix for it yet

  • arnettjerry66
    Jerry Arnett (@arnettjerry66) reported

    @Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now

  • tundrawalker00
    Tundrawalker⍟⍟ (@tundrawalker00) reported

    @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

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