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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ames, IA 1
Mount Laurel, NJ 2
Goiânia, GO 1
Santa Clara, CA 1
Elberton, GA 1
Livonia, MI 1
Houston, TX 1
Arlington Heights, IL 1
Miami, FL 2
Duque de Caxias, RJ 1
Lowville, NY 1
Cleveland, OH 1
Snellville, GA 1
Harrogate, TN 1
Camano, WA 1
Carteret, NJ 1
Fort Wayne, IN 2
Indianapolis, IN 1
Minneapolis, MN 1
Knoxville, TN 3
Dallas, TX 1
Vero Beach, FL 1
Bakersfield, CA 1
Clinton Township, MI 1
Ponchatoula, LA 1
Murfreesboro, TN 1
São Paulo, SP 1
Ankeny, IA 1
Media, PA 1
Newark, NJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • mrhappybw
    Bryan Wayne (@mrhappybw) reported

    @BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.

  • AnthonyAngelo99
    Anthony (@AnthonyAngelo99) reported

    @AgentAmish @FrndlyTV @Roku I agree. It’s been over a year and I’m not experiencing anything better with frndly. In fact lately I’ve been having problems with guide accessibility. And they just updated the home page with smaller icons and filled with suggestions I don’t care about and they’re in my way

  • Tommy2legs
    Lt. Broccoli - Parody 🥦 🇺🇸 🇺🇦 🇵🇸 (@Tommy2legs) reported

    @Roku fix everything about the new OS! I mean why is the only option on quick access to remove something!? Why can't they be moved? What the heck!?

  • Samael1976
    LIBER000 (@Samael1976) reported

    @CordCuttersNews Great! I will make sure after I throw this POS TV down the stairs that I never buy another @Roku TV again. Every update makes my TV more useless and unusable. Can't wait! 😒😑

  • CK_Smitty
    Connor Smith (@CK_Smitty) reported

    @foxone App isn’t working on @Roku. Turns on for 5 mins then goes back to Home Screen. Help.

  • Dukefan11
    Inigo Montoya (@Dukefan11) reported

    @Roku I'm a minimalist. On the home screen, your recent update added several items such as "the best across your streaming services" row, "jump to" row & an add apps button. The screen now feels very cluttered. Please help me hide these. ChatGPT says it cant be done.

  • Nerd4915
    Stacey (@Nerd4915) reported

    @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.

  • EarperMarine
    Heather D. ♿ (@EarperMarine) reported

    @zfatcat2 @Roku I have seen other people mention issues with captions. It's only happening when using Roku and it's the same across my various Roku apps. 🙃

  • VakomSunrunner
    Vakom Sunrunner (@VakomSunrunner) reported

    @Roku @RokuSupport Couldn't figure out where to report this but the episode order for The Transformers (1984) series is massively out of order. Not only are episodes not in the official chronological order, you've got season 2 episodes in season 1 and such. Please fix this.

  • cblanknyc
    Maya Belle (@cblanknyc) reported

    @Roku But no help with unauthorized payments? I was charged nearly $270. Can’t you do better than a one month refund? Please?

  • FoshayTower
    unQuestionable.com 🍌 (@FoshayTower) reported

    @Roku Would you please add support for Siri Shortcuts / automations? I would love for my tv to have a trigger phrase to go to a specific app after turning on at a specific time of day, and could make that work with Shortcuts

  • allherdanger
    court (@allherdanger) reported

    Idk wtf Roku did but every time I'm paused too long now it doesn't go to the screensaver I have set up, it goes to a Roku thing and then I can't get out of that screen without going to the home screen first?? FIX IT @Roku and don't you dare blame me, I checked my settings

  • imken24
    Ken Kallembach (@imken24) reported

    @Roku I will NOT send a DM so you can ignore me there. Solve the problem here in public so anyone with the same issue can find a solution.

  • FesteredMr
    Mr Festered (@FesteredMr) reported

    @Roku what’s wrong with the Roku Channel. Freezes and very long to load. Only thing giving any problems

  • MatthewKeysLive
    Matthew Keys (@MatthewKeysLive) reported

    @Roku UPDATE: I was proven wrong! The Roku TV in question suffered from a software bug, one that the company is aware of and is in the process of fixing. A small number of TVs experienced the glitch, and the company is working to address it. Roku's terrific customer support restored my faith in the company, and I'm so glad we don't have to replace this TV!

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