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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Eau Claire, WI 1
Denver, CO 1
Walnut Creek, CA 1
Albert Lea, MN 1
Pittsburgh, PA 3
Litchfield Park, AZ 1
Smyrna, DE 1
Atlanta, GA 2
Orlando, FL 2
Cuernavaca, MOR 1
Chaska, MN 1
Wills Point, TX 1
Germering, Bavaria 1
Dallas, TX 2
Cleveland, OH 2
Town of Starkey, NY 1
Harvest, AL 1
Phoenix, AZ 1
McKinleyville, CA 1
Cheyenne, WY 1
Littleton, CO 1
Chihuahua, CHH 1
Milwaukee, WI 1
Myrtle Beach, SC 1
Fort Washington, MD 1
Evans, GA 1
Rio de Janeiro, RJ 1
Saint George, UT 1
Green Bay, WI 1
Delegación Cuajimalpa de Morelos, CDMX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • IMFletcher2
    Fletch will return in Avengers Doomsday (@IMFletcher2) reported

    @BigKorn80 @Roku That doesn't work now.

  • skjones_65
    Kelly Jones (@skjones_65) reported

    @Roku your latest software update / redesign is quite bad. Is the intention to slow our devices down so we'll have to buy new ones? Please revert to the way it was or modify so our devices will not be so slow and almost unusable. New does not equal better.

  • Nauseum62
    Buttery Duck (@Nauseum62) reported

    @Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.

  • HomoConBear
    HomoConBear (@HomoConBear) reported

    I see that @Roku did some post-audio work and looped over the F-Bomb in their promo.

  • redneckleeusmc
    Lee 🇺🇸 (@redneckleeusmc) reported

    @Roku joins the total enshittification gang with its trash update. User customizations, gone. UI is terrible, everything is high-friction, and there are more ads. This is for a device I pay for. It's hard to name a single thing in tech that hasn't gotten markedly worse in nearly every way the last five years. Windows. Mac. Linux. iOS. Google. Amazon. Netflix.

  • Peter_B_Jones
    Peter Jones (@Peter_B_Jones) reported

    @roku so you sell me on your wireless surround sound then discontinue the products that work with it so that when one dies I can't even use a measly discount code on your website to replace the device! Garbage!

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @Roku @Ka_Le_Jo How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • Pythonette
    ᴄᴏʀɪɴɴᴇ ᴍʏᴇʀs (@Pythonette) reported

    @oletruckers1977 @Roku I certainly hope they have a problem with alt-Right hacks.

  • Country2018gal
    Countrygirl (@Country2018gal) reported

    I've been watching movies on the @Roku . The last 2 never showed the ending but immediately went to the next one in the app. What gives? I may stop watching those movies, if it continues to do that. Anyone else have that problem?

  • 80sBoxing
    1980s Boxing (@80sBoxing) reported

    @Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?

  • OsonduEsonwune
    Osondu Esonwune (@OsonduEsonwune) reported

    @Roku I have done all but still the same problem

  • HammerHeadcases
    Hammer Hains, The Fud Dude (@HammerHeadcases) reported

    @Roku @Country2018gal We've had the same issue recently.

  • MindyNDuncan
    SaltyNurse (@MindyNDuncan) reported

    @Roku your sure have some **** products! Can't fast forward without the show restarting. Can't get quality sound from the other roku I have. What gives!

  • AndrewStaten
    Andrew Staten (@AndrewStaten) reported

    @TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.

  • repeye
    Sergio Olarte (@repeye) reported

    @RokuSupport @Roku paying for your home monitoring service but your Entry Sensors have been out of stock for TWO YEARS. Frontline support has no answers. I need an escalation manager to contact me about hardware availability. This is a security system, please help.

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