Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Melbourne, FL 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • film_girl Christina Warren (@film_girl) reported

    @jbogard It does for the most part, tho Amazon has its own issues of course (tho so does Apple TV, which didn’t have Amazon support for years and doesn’t have play movies support). Amazon loves to prioritize its own stuff (Apple does too), but I generally prefer it to Roku.

  • GibsFoFree Gibs (@GibsFoFree) reported

    @howiedewit @Roku @RokuSupport They got back to me pretty quick with a fix. Unplug the TV from the wall, wait 15 seconds and then plug it back in. It worked for me, hope it works for you.

  • 09StephE Stephanie🐾 (@09StephE) reported

    Y'all. My mom got a smart tv, wants to watch Netflix, we cannot get the Roku to work for anything. Please help, she's driving me crazy. I've never owned a smart tv or used Roku, I tried to help but she's driving me mad

  • jbogard Jimmy Bogard 🍻 (@jbogard) reported

    @film_girl so I got annoyed waiting months for Roku to support HBO+, and now they're dropping SpectrumTV app support. do you know if FireTV (Apple TV probably does) avoids the problems that Roku's business model causes? (currently have Roku everywhere)

  • AGreedy06 Ashley Greedy (@AGreedy06) reported

    Gary is yelling at the Roku remote and I can’t help but laugh lmao

  • Wasgo Cameron Williams (@Wasgo) reported

    @jsnell Which is fine. But using the content matching as an example, on Apple TV, I can specify which frame rates work with my TV and test them one by one to confirm that they work. On Roku, it’s an on-off option that they warn on their website may cause stuttering on some frame rates.

  • NHLGoalLight Goal Light (@NHLGoalLight) reported

    Hey @YouTube your @Roku app sucks. It is a known problem that people complain about with having to regularly uninstall your app and reboot roku to clear the monstrous cache storage. Please fix your app.

  • No1_in_Canada An Alan Smithee Production (@No1_in_Canada) reported

    experiation. They are not answering messages here nor in e-mail. I cannot access my account to even change a password and neither ROKU nor Firestick is awknowledging there is a new subscription so I cannot work on either of those devices to get an answer/refund.

  • x0duss x0duss (@x0duss) reported

    @fuboTVsupport are you guys having issues with Favorites? Works fine in browser but they are not appearing in Roku App as they have all week, and won't allow me to add them as a test (like it's server issue). Not making this simple for me to convert an older person over.

  • mleemay Lee May (@mleemay) reported

    @FUNimation When do plan to update the Roku app? It’s broken and needs an update. #pleasefix

  • _chickymonkey Angie (@_chickymonkey) reported

    Hey @roku you need to fix the channel guide for your live tv. Not showing correct listings....

  • ScarlettHairdye Scarlett O'Hairdye (ScarlettStorm) (@ScarlettHairdye) reported

    So we switched from the Roku over to the tv which was playing an episode of STar Trek: DS9, and Gul Dukat was onscreen being his usual terrible self. I, naturally, wanted to express how much I hate him, so fresh off of two episodes of Letterkenny I yelled "GIVE YOUR ***** A TUG!"

  • abbylark Abby, Trying to Stream Tuesday Thursday (@abbylark) reported

    I just deleted the second roku and then it added back no problem. Despite the fact that they told my mom "She can try but she'll just run into the same problem!" Amazon lied to my mom and tried to get 80 bux out of her >:U

  • jordyn52148468 jordyn (@jordyn52148468) reported

    @Roku why is it every time I watch BTN PLUS on the roku I get kicked out but when I switch to Apple TV I have no problems.

  • jstroopek Jonathan (@jstroopek) reported

    @VIZIOsupport The response time on the remote is about 4-6 seconds when moving, navigating, typing etc. Your Smartcast OS is top tier garbage. Went to the store and picked up a Roku stick. Zero issues now. Perhaps work on a better experience?

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