Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Buffalo, NY 3
Dallas, TX 3
Hamilton, OH 3
Birmingham, AL 3
Columbus, OH 2
New York City, NY 2
Minneapolis, MN 2
Jacksonville, FL 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Las Vegas, NV 2
Orlando, FL 2
Seattle, WA 2
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1
Laconia, NH 1
Gassville, AR 1
Blacklick, OH 1
Ogema, MN 1
Acworth, GA 1
Omaha, NE 1
Wapakoneta, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • LynnieLorenz Lynnie ❤️ 🇺🇸 (@LynnieLorenz) reported

    @jodybo1 @RubinReport @disneyplus Login via the app, web or roku, how ever you signed up. Go to manage accounts. Click the cancel button. Click the other button and tell them we refuse to support people who hate parents. Click cancel. Done.

  • ArkaciaVentures Arkacia Ventures (@ArkaciaVentures) reported

    @Spotify We have a problem with our Spotify on Roku. There is a playlist we want to remove but there is no way to remove it. How can we fix that? The Spotify app under Roku seems to have fewer features. #music #MusicStreaming

  • GaryRWard Gary Ward (@GaryRWard) reported

    @SamRosenthal10 I'm watching through google so maybe it's this? I don't have apple or roku though. I'll message them and see if it's an error.

  • scarletpwillow Taylor (@scarletpwillow) reported

    ..... hahahahahaha. I broke down and got a Roku. I will be damned if it doesn't stream about 400x better than my less-than-a-year-old TV. Not only are my streaming apps not lagging and crashing anymore, but the picture quality is ******* insane comparatively.

  • DavidFriedel David Friedel (@DavidFriedel) reported

    @CNNplushelp It would help to tell Roku customers an actual date to put in our calendars. It would be too bad if we just forgot about it because it doesn't work on our equipment.

  • unvaxxedistan Unvaxxedistan (@unvaxxedistan) reported

    I have to say, dealing with a broken @TCL_USA TV is bad. The damn thing is 2 years old and just keeps rebooting. @RokuSupport live chat was even worse, they had the ***** to tell my wife to "buy another Roku TV" without even troubleshooting the issue. I'm buying another brand.

  • SR31 Concert Steve is back. (@SR31) reported

    @MatthewAmmons @hbomax What device are you using? Roku/Apple TV/Google? I have an Apple TV and have zero issues

  • FaroozTuan Farooz Turan (@FaroozTuan) reported

    @SNYtv Fix your appp on ROKU

  • bclark1000 Bob Clark (@bclark1000) reported

    @profgalloway @CNNplus @sarasidnerCNN I have a question. Why did you guys launch when there was no way to deliver content. No Roku, Android TV, or Smart TV's. The Firestick App does not work and according to my son, the Apple box app only works about half of the time. How are we supposed to watch?

  • amnichols Anne-Marie @ This Mama Cooks! On a Diet (@amnichols) reported

    @RokuSupport @aprilsbunch505 Very interested in having a @CNNplus channel for the Roku. Until then will watch it on my computer, iPad, or laptop. Or will try casting it onto my TV from my iPhone. (If I can get that to work...always flakey at best.)

  • _jmele Jamie (@_jmele) reported

    @hulu_support We've done most of that troubleshooting already including re-installing the app, checking for updates, reactivating the device. It occurs across TVs though as we have a Roku TV and then a Roku stick. And as far as connection, again Hulu is the only one that has such problems.

  • ashmdavidsonn ashlynn (@ashmdavidsonn) reported

    disney + on app on roku us one of the worst things ever

  • JeffTJewett Jeff Jewett (@JeffTJewett) reported

    @Roku why does your equipment suck so bad?!? Spending the last 30 minutes resetting it and still not working. Chromecast doesn’t have these issues

  • jangeorge1 Jan (@jangeorge1) reported

    @farahkhaledx @Roku But I believe that the issue is with Shahid not roku

  • Toddwrtr Todd Erwin (@Toddwrtr) reported

    @thomasryan Four months of no 4k HDR on the Paramount+ app for Roku. Tech support said that Roku update v11.0.0 would fix it. Now we are being told to expect a resolution in May? What are you planning to do for Roku users in the meantime?

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