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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Crashing (29%)
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Sign in (27%)
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Playback Issues (20%)
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Buffering (20%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mesa |
Buffering | |
 Aubervilliers |
Crashing | |
| Williford |
Playback Issues | |
| Las Vegas |
Crashing | |
| Townsend |
Buffering | |
| Greensburg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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🎃Todd & the Book of Pure Evil🎃
(@Todd4LOM) reported
@TomPadfoot I’m using Roku and I’ve never really had any issues with it until now. I did a forced restart and I’m trying again. The episode I want is playing fine on the Shudder app on my phone.
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Jolson
(@thejolson) reported
As is par for the course the #NBALeaguePass technology is terrible and the app on Roku is just going black screen when I try to watch the #MiamiHeat game
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Nick Hammond
(@NicksNameIsNick) reported
Well, not just Roku. PS5 app also won'teven let me sign in. @NBA expects people to pay for this service?
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B
(@blake_stakes) reported
Okay Twitter, the Bally Sports app on my Roku think I'm in the NOLA market and won't let me watch the Mavs game. I can watch it on my phone or Fire Stick, but not my Roku. What's the fix? .@BallySportsSW
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Gabe
(@gabe90034) reported
@KevChestnut I get the same issue on my Roku. I figured out a workaround. After it goes to the black screen, I click back on my remote. The game will then play as a small preview. Then, click back into the game, and it works.
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Ellis Redding
(@TireWorldLou) reported
The TBS Roku app is literally unusable. And so is watching online. Neither are working. **** TBS.
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Alex Peerenboom
(@alexpeerenboom) reported
from
Portland, Oregon
@BrawleyPDX We watched this during the worst of covid. Had never seen it before, and didn't know it was back again (we saw the Roku stuff too).
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Craig Cassel
(@Codsterdad1996) reported
Anybody else having issues watching NFL games on @paramountplus via their @Roku ? Plus shows are not loading either
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Maty
(@MatyRice) reported
@NBALPSupport if you guys can’t get your Roku app to work correctly, I’m gonna need a refund. This is unacceptable
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OORDCO™️
(@oordco) reported
@NBALPSupport games don’t play on roku, just a black screen. Why is league pass terrible year after year?
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Gabe
(@gabe90034) reported
@EricDrown @NBALPSupport I get the same issue on my Roku even today. I figured out a workaround. After it goes to the black screen, I click back on my remote. The game will then play as a small preview. Then, click back into the game, and it works.
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Unleash JaTari/Free Alpi!
(@FreeAlpi) reported
@NBALPSupport Fix your Roku app. Why am I watching a black screen on the second day of the NBA season.
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mk 🦇 • D-29
(@reigningrobin) reported
me at work talking fondly of my roku tv to my coworker then coming home that night for it to never turn on again. CRUEL
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GettingYourGoat
(@ilikejazzut) reported
@ItsShake4ndbake Couldn't get mine to work at all on Xbox, but got the NBA app on my Roku and it's been playing smoothly
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Sean Sizemore
(@SeanS1135) reported
@SwipaCam I tried watching on the family Xbox in the living room didn’t work, so I brought my ps5 in there, didn’t work, then brought it back in my room, didn’t work, then brought in a roku tv, didn’t work, then after going in an all out rage I tried my phone and it worked.
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KYaniss 🌛
(@KarlaJanice7) reported
@KOT4Q The app does not work in PS5 or Xbox, is not working on Roku and the app is lagging so much that is a joke.
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Nick Hammond
(@NicksNameIsNick) reported
The @NBA app on @Roku is truly awful. Can't watch a single game. Good thing they have this free trial so I can cancel LP before ever having to pay for it
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Travis T Williams
(@OnAFoldDraw) reported
Just a few clicks shy of buying a new @Roku remote off of @amazon, taking it with me to work every day - and not letting the family know about it… just so I always have one at home when I want it. Yes, I know there’s an app but it doesn’t always work with a cold TV
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KYaniss 🌛
(@KarlaJanice7) reported
@NBATV fix your app in all your media - have the NBA League but I cannot watch it because your app in different platforms are USELESS (PS5, Xbox, Roku, and phone).
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Tyler Conway
(@jtylerconway) reported
@mike_fromSJ I shouldn’t have to buy a $40 Roku when I have 5k in TV equipment right in front of me that should just work properly
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Gabe
(@gabe90034) reported
@brianwipf @NBALPSupport @RokuSupport I get the same issue on my Roku. I figured out a workaround. After it goes to the black screen, I click back on my remote. The game will then play as a small preview. Then, click back into the game, and it works.
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Gabe
(@gabe90034) reported
@oordco @NBALPSupport I get the same issue on my Roku. I figured out a workaround. After it goes to the black screen, I click back on my remote. The game will then play as a small preview. Then, click back into the game, and it works.
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Austin Herr
(@austinherr5) reported
@crosseyedcamel @tslate34 @JustinMBibb I went back and forth with them for 2 weeks last season because the phone app said invalid login, but it worked on the roku app. Customer service was super unhelpful and never helped me fix it so I gave up
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DS
(@ChaSiuBaoDS) reported
@Sling @slinganswers If parental controls are on an account and device, why is it not required if someone tries to add a streaming service on the Roku app? It completely defeats the purpose of having a PIN and your dev team needs to fix this issue.
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Ellis Redding
(@TireWorldLou) reported
The TBS Roku app is literally unusable. **** TBS.
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Samantha⁷ ⚾️
(@xiggy89x) reported
Is anyone else having issues signing into the @YESNetwork app? Completely crashed (a few times) and won’t link on the roku. Trying on the tablet now.
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Gaston
(@gastonxleone) reported
@NBALPSupport how did league pass get WORSE this year?? doesn’t function at all on roku, HELP!
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Girl In CLE 🥃
(@girlincle) reported
@Felicity_J_ I’m sorry, I have no idea. Hopefully someone who has Roku can help.
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Dave King
(@dkingloyno) reported
@snowlikejonn When I started streaming Bally I had to get an Apple TV for it to run right. It’s still very glitchy but at least it solved the freezing and audio sync issues. It was garbage on my Roku although I have no other problems on the other Roku’s in the house.
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Fired CNN+ Employee
(@mike_fromSJ) reported
@jtylerconway Well looks like You got got bc you can cop a 400$ Roku tv and be done with it all. 5k for **** that don’t work sounds like it sucks