Roku status: streaming issues and outage reports
No problems detected
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Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (34%)
- Sign in (24%)
- Buffering (22%)
- Playback Issues (17%)
- Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Providence
|
Crashing | 9 hours ago |
|
Township of Evan
|
Playback Issues | 12 hours ago |
|
Phoenix
|
Crashing | 1 day ago |
 Nilópolis
|
Buffering | 2 days ago |
|
Bloomfield Hills
|
Crashing | 2 days ago |
|
Township of Evan
|
Playback Issues | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Nomadic Aaron ✝️ (@AaronWL42) reported@Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.
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Sasha :) (@hldmydk) reportedSince when is the Roku remote app behind a paywall? My remote is broken and I can’t turn down the volume or turn off the TV and I don’t wanna pay $8.99 like are yall crazy ? 🤨 @Roku
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not reida ✨ (@NotReida) reported@Roku the new update on the Roku tv is the worst **** I’ve ever seen and I hate you
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Buttery Duck (@Nauseum62) reported@Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.
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Travis Lausch (@lauscho1) reported@RaceCanada_ca @TSN_Sports @Roku (realistically, I'm guessing there was some kind of error and one that was actually expertly quickly fixed... but still, that damn near made my heart stop)
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shelby #ExtendAdley (@bigshelbss) reported@Roku your new Home Screen layout is dogshit fix immediately
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Brett Bear (@MikeyBoom32) reported@Roku Roku asking for a private message is ridiculous. Roku knows exactly what the problems are as it has been widely reported and complaints are numerous. Almost no Roku owner has not been touched by the new update. Slow apps, apps that will not open, unable to download new apps.
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Novangelus (@MLandry70) reportedAre there any good music apps that work on @Roku? Because the @amazonmusic app just plays completely random songs no matter which song I actually select.
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A Howard🛩 (@ahoward7652) reportedDon’t buy a @Roku TV. Support is terrible. TV worked perfectly for 30 days then starting have echo with optical and built speakers on. Did everything support told me to do no luck Now they ghosted me! All I want is to have it replaced.
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1980s Boxing (@80sBoxing) reported@Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?
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HomoConBear (@HomoConBear) reportedI see that @Roku did some post-audio work and looped over the F-Bomb in their promo.
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Bob Rickert (@bobrickert) reportedTaking out the remainder of my Amazon Fire Cube controllers @amazon I have 3 and I thought they would all work well. Tried one Roku Stick and it is a much better experience. Too much advertising and useless stuff on Fire Cube plus it never really worked that well with You Tube TV. @Roku
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Anthony (@AnthonyAngelo99) reported@AgentAmish @FrndlyTV @Roku I agree. It’s been over a year and I’m not experiencing anything better with frndly. In fact lately I’ve been having problems with guide accessibility. And they just updated the home page with smaller icons and filled with suggestions I don’t care about and they’re in my way
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Marvin Barry (@GravelyKen48135) reportedThe Netflix button is way too close to the play/pause button on the Roku remote. Pls fix @Roku @netflix
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Felix Nuñez (@Daywalker249) reportedHey, @Roku your streaming is not working. Playback error keeps showing up.
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Sergio Olarte (@repeye) reported@RokuSupport @Roku paying for your home monitoring service but your Entry Sensors have been out of stock for TWO YEARS. Frontline support has no answers. I need an escalation manager to contact me about hardware availability. This is a security system, please help.
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cfMC FEROX (@cfmceroz1) reportedhey ******** @roku think you can fix this or what? @TheRokuChannel morons
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Peter Jones (@Peter_B_Jones) reported@roku so you sell me on your wireless surround sound then discontinue the products that work with it so that when one dies I can't even use a measly discount code on your website to replace the device! Garbage!
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cyberale60 (@cyberale60) reported@Roku It’s terrible for people with vision issues. The icons are too small. It was better the way it was with the large icons
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dragon harpoon🕺 (@pissedpant) reported@Roku I saw him flattened on central Roku boulevard on my way home from work RIP
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SportsTurfPro (@sportsturfpro) reported.@NFL @Roku app is repeatedly crashing this morning. HELP! 🏈
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DonJuan391 (@DonJuan391) reportedWhy is the @AMC_TV plus app not working on @Roku AMC Plus not working on Roku TV has been a problem for a while now.
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sandiek is in the skiiiieeesssss (@sandiek) reportedhaven't been able to watch @espn on @roku for weeks because the app is effed up and apparently using an outdated login token (have uninstalled and reinstalled already). Fortunately it works on my @madebygoogle gtv chromecast, so we're (mostly) fine.
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Random Acts of Crochet Kindness (@stuckathomemom) reported@thegreat_hair @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Chunky Stardust 🏳️🌈🧀 (@ChunkyStardust) reportedHey @Roku @NFL you need to fix the nfl app it wont open. I have uninstalled and reset everything. Every year the nfl app is the worst app ever invented. I enjoy NFL plus but man you guys gotta make an app that works all the time for once.
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Bryan Wayne (@mrhappybw) reported@BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.
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Sanah (@sanahbequiet) reportedHad to buy another Roku stick cause mines just randomly stop working like first it was my Roku tv now it’s the stick like Roku is the problem g I’m so irritated @Roku get y’all’s **** together
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The TV Answer Man: Making Television Easy Again. (@TVForSeniors) reported@MatthewKeysLive @Roku Most TVs today are purposely not built to last. The industry decided long ago to stress quantity over quality.
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Greg Spencer (@gspence1) reported@Roku had to sign into @AppleTV AGAIN. This is what I see. It’s the correct password. Only option is to exit out and do it again which gets me to same blank screen. It’s always Apple that I have issues with.
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Democracy (@WambliTatanka) reportedI paid for @hbo through November and im not granted access saying I need to pay again. And your support feature doesn’t work!! What the actual F?! @Roku @TheRokuChannel