Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Sign in (28%)
• Crashing (27%)
• Buffering (21%)
• Playback Issues (20%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Phoenix	Sign in	7 hours ago
Dallas	Buffering	1 day ago
Prescott Valley	Crashing	2 days ago
Shawnigan Lake	Sign in	4 days ago
Columbus	Sign in	5 days ago
Oriximiná	Buffering	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MDV (michael delvecchio (@Mdvecchio1) reported 3 minutes ago

  @Roku staying in a rental with a roku tv. Absolutely awful quality and user experience. This brand is toast lol what a piece of ****

• 
  Courty (@NascarSTARlite) reported 6 minutes ago

  @hbomax @HBO please fix your @Roku app. I shouldn’t have to hunt for the show I’m trying to finish binging! Also “continue watching” doesn’t need to feed me the previous episode that I just finished #bemorelikenetflix

• 
  Shakingmyhead (@mitchroachmr2) reported 11 minutes ago

  @paramountplus @ufc is not working on any @Roku devices. Works perfectly on my iPhone. Figure it out! I’ve completed all troubleshooting possibilities.

• 
  Faithful Gaming (@ColshopS) reported 11 minutes ago

  Hey @Roku update your TVs. My Roku TCL TV has been consistently having issues displaying anything connected to an HDMI port!

• 
  Cream the Barber (@creamthebarber) reported 13 minutes ago

  @Roku Just bought a new stick just a few months ago, and it’s already taken a crap on me. Freezes all the time, and now doesn’t pick up my WiFi. It was fine when I first got it, now it just doesn’t work. And this is about the 4th stick that’s done this. Really terrible. Smh.

• 
  Spyro (@SpyroDragon2025) reported 13 minutes ago

  @Roku I need help with my Roku tv please

• 
  Greg (@Xuser784) reported 19 minutes ago

  @Skippyqsb @Roku @TheRokuChannel Same here. New issue.

• 
  ((MS__no__nothing)) 👨‍🦼🎗💙🔯 (@msnonothing1) reported 21 minutes ago

  @roku What is wrong with your VIAPLAY app? It works fine on my Fire TV. FIX it, or cancel and refund my money. DM for details.

• 
  (Rebəl) Shane (@Smoke3x) reported 22 minutes ago

  @Roku your @espn app is STILL screwed up! Y’all need to fix it!

• 
  @tonywhaley@mastodon.world (@tonywhaley) reported 23 minutes ago

  @tagesschau Please fix the Tagesschau Roku app in the US! Viewers can't watch Tagesschau in the US. I've tried calling NDR in Hamburg to fix the problem, but they couldn't help.

• 
  Richie (@RichiePuregains) reported 23 minutes ago

  Don’t ever buy @Roku theyre making junk that’s overpriced significantly. Every tv I have their POS products to use for @GetSpectrum has problems. By problems I mean everything they have including the most basic functions frequently do not work.

• 
  WedNightDinner (@DinnerWed) reported 24 minutes ago

  .@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?

• 
  Varsity 38 (@CBW556) reported 28 minutes ago

  And that turns CC ON for EVERYTHING. Switch from @DisneyPlus to @hulu ? Congratulations! CC. Because one had to turn on CC in the Roku TV settings instead of the show on @DisneyPlus Again, completely idiotic First World problem.

• 
  Ki (@Ki_fun_thoughts) reported 33 minutes ago

  @Ask_Spectrum I noticed a bill for $115 MORE on my Spectrum. Turns out, without getting my permission, anyone can add TV services from their TV. Spectrum blamed @Roku - NOT Roku's fault! This is 100% Spectrum ALLOWING my credit card to be billed. Yo Spectrum, FIX IT!

• 
  Jim Golis (@jimgolis) reported 34 minutes ago

  Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.

• 
  John Anthony Morris (@johns_jewels) reported 36 minutes ago

  @hulu_support Network error message. Streaming on @Roku TV. Settings indicate I’m connected with excellent signal strength.

• 
  Chris Nalwasky (@ChrisNalwasky) reported 40 minutes ago

  @Roku @FOXSports fix your app. I signed in 5 times and it’s not working.

• 
  Roman Empire (@saveusroman) reported 42 minutes ago

  @Roku fix your espn app.

• 
  RyanS (@RyShan24) reported 42 minutes ago

  @rumblevideo I have a brand new @Roku tv and can’t watch your podcasts on any speed but 1 fix that ****!

• 
  Atul K. Verma (@atveusa) reported 45 minutes ago

  @Roku your streaming stick is not working and I can’t find a way to return it. Your support page is asking to speak with someone but the number is not connecting. Not a good support model I see

• 
  William Hurst (@William45811350) reported 46 minutes ago

  @TCL_Global I will never buy one of your products every again because of the garbage @Roku does. i should not need to connect to the Internet to make changes on my TV. Absolutely terrible. I paid $1000 for my TV, I should have comple control of it. Never again.

• 
  Robby Thomas (@RobbyThomas2525) reported 46 minutes ago

  @Roku @RokuSupport i got a problem with playing video files from a NAS using the roku media player app i have videos that worked before but after i started using the format MPEG2 and AC3 and it's a .MKV file the video works but not the audio doesn't work it works on my

• 
  🍂 Autumn 🍂 (@AutumnTweets) reported 48 minutes ago

  @Roku you SOB, you used to have some of the most seasoned and easy to work with tech support operators out there - now you trying to be sneaky, transferring us from one dog **** clanker to another. 😭

• 
  V@rified Packer Fan (@zhotster) reported 51 minutes ago

  @CoachDrewNelson I have been getting tons of notifications from @Roku. I found out on Reddit that it was a Roku tech problem, not a hacker. Hope it's the same for you.

• 
  . (@InfraCards) reported 52 minutes ago

  @YouTubeTV your @Roku app is awful and doesn’t work properly. Please fix or remove.

• 
  B (@shortbumble22) reported 54 minutes ago

  Trying to change the batteries in my @Roku remote for the first time. Except there is a lip at the bottom of where the batteries go, I am sure to help prevent them from popping out on accident...BUT HOW THE HELL DO I GET THEM OUT ON PURPOSE.

• 
  DeluluDad (@BagLampPillow) reported 55 minutes ago

  Fix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I turned the Backlight down from 100, it worked.

• 
  A Shubert (@ashubert) reported 56 minutes ago

  @Ask_Spectrum @Roku funny the last rep I posed this to hadn't heard about this problem. My brother was going nuts & pressed every button & found out you guys moved it. It's now the 10 second rewind button. So never mind. But you can add this bit of knowledge to your repertoire.

• 
  RockHead Regolith (@RockHeadRego) reported 59 minutes ago

  @Roku How do I get James Rhey Roku Customer Support to respond to my request for help regarding the vertical lines that have appeared on my recently purchased Roku TV?

• 
  Lmn (@lmn071966) reported 1 hour ago

  @Roku Please fix the live tv issues