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Roku status: streaming issues and outage reports

Problems detected

Users are reporting problems related to: sign in, crashing and playback issues.

Full Outage Map

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 9: Problems at Roku

Roku is having issues since 04:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 30% Sign in (30%)
  • 29% Crashing (29%)
  • 20% Playback Issues (20%)
  • 17% Buffering (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Springfield Sign in 8 minutes ago
Greenville Buffering 3 hours ago
Boerne Crashing 18 hours ago
Albertville Playback Issues 24 hours ago
Tampico Playback Issues 1 day ago
Brentwood Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshLittlefield
    Josh Littlefield (@JoshLittlefield) reported

    Anyone know why @peacockTV is so dark and low quality on @Roku when watching @premierleague? Looks good on my phone and computer but almost unwatchable on tv via Roku. No it’s not my internet speed: 429 Mbps down & 23 Mpbs up. #PeacockTV #NBC #Roku

  • theDeacnsWife
    theDeacon'sWife (@theDeacnsWife) reported

    @DawnFra87863174 Reddit Roku can help. Check it out!

  • AlexThaKid94
    Alex Smith (@AlexThaKid94) reported

    hi @FiteTV, so i get AEW+ and i used to get it through amazon and it kept not letting me get access but taking my money. i thought it must be amazon so i went and got it through roku but its happening again. now im thinking its something to do with the fitetv app. could you help

  • stvjackson
    Steve Jackson (@stvjackson) reported

    @PeacockTVCare Unless I'm missing something, the regular controls do not work on Roku during live sports. There is no pause, no rewind, no ability to start from the beginning of the match. They're present on replays/recorded content, but not live.

  • KweeenieB
    👑KweeenB🐝 (@KweeenieB) reported

    @mikethompson83 @realscientistic That’s the crappy thing abt streaming. The delays are terrible. I did the NFL app trial last wk to watch Sam play, and my phone app was 30 seconds faster than streaming thru my roku.

  • OhHenry1313
    Hank Fisher (@OhHenry1313) reported

    @Roku @TheRokuChannel HELP!! I lost all my channels?? Is there anyway to restore my channels and settings? I turned on Roku and EVERYTHING was gone??

  • LukeFalkenstern
    Luke Falkenstern (@LukeFalkenstern) reported

    @SunshineEmpire @AdamSchefter Wins aren’t a QB stat. That Jags team was god awful. Meanwhile in 8 games Minshew had 66% comp, 16 TD, 5 INT. If you drafted someone in the sixth roku draft and they put up those stats you’d be ecstatic

  • UNEXPhotography
    Blake Griffin (@UNEXPhotography) reported

    We’re about to get crazy. So I just proof of concept-ed that I can airplay to a 4K roku stick and extend the display. It will limit one of my displays to 1080p, but that should work for what I need in the short term.

  • JJsworld3450
    Joshua Johnson (@JJsworld3450) reported

    @HBOMaxHelp This never works but once maybe twice a week if we're lucky. Kicks back to the Roku home screen every time. Can you please fix this issue or I'm stopping my subscription!!!!

  • girlbossberman
    maya ♌︎ (@girlbossberman) reported

    all while using the roku remote app that doesn’t work either half the time and got me into this mess 💔

  • otherhouses
    Morgan Enos (@otherhouses) reported

    Trying to work a stranger’s Roku is as painful as childbirth.

  • sketchesbynick
    Nick (@sketchesbynick) reported

    Hi @FiteTV I signed up for AEW+ on my Roku last week and have just gone to watch Dynamite now and logged in on my account and it isn't allowing me to watch even though I checked my Roku account and it says I am subscribed to it. Can you help please?

  • foodtruckchas3r
    Ryan Munoz (@foodtruckchas3r) reported

    @smartaleck88 I had HBO max issues as well. I spoke with HBO, my cable company and Roku. HBO had to reset my account and my cable company had to log me in on a new account. It thinks it definitely and HBOMAX issue.

  • smartaleck88
    Christy Aleckson (@smartaleck88) reported

    I’m trying really hard to embrace life without Comcast. However I’ve spent no less than 3 hours over the last week on chats with support folks from Roku, Ziply, and HBO Max. Issues aren’t fixed.

  • sketchesbynick
    Nick (@sketchesbynick) reported

    Hi @FiteTV I signed up for AEW+ on my Roku last week but have just gone to watch Dynamite now know gged in on my account and it seems I don't have an account even though I checked my Roku account and it says I am subscribed to it. Can you help please?

  • kayscurls
    churroqueen (@kayscurls) reported

    roku got the worst remotes in this lifetime bro shits are so ugly and horribly designed

  • lofftjm
    lofftjm (@lofftjm) reported

    @Roku Just decommissioned a "Chromecast with Google TV" device that I received as a free promotion. Nothing but problems. Replaced it with a @Roku Streaming Stick+ and it works flawlessly just like the other 3 @Roku devices in my home. Keep up the great work.

  • iCrazyK
    iCrazy (@iCrazyK) reported

    @Roku your employees on community forum for #Roku are annoying and not solving issues. Remote back button returns to Roku home screen instead of app Home Screen in all apps. This has been happening for some up to 6 months and for me only a few weeks. #fixit or offer a #solution

  • ScottOstr
    Scott (@ScottOstr) reported

    @madebygoogle Google TV app needs Private Listening like @Roku app. I assume it's a patent issue.

  • Marl3ysHeart
    ♡ Marley ♡ (@Marl3ysHeart) reported

    @jacobswartz3 @jcolburnlevy nooo netflix cancels good shows and then makes terrible movies with the money. If anything, give the show to hbomax. Also Roku is making a deal to do a movie and if the 2 hour movie does well then we can potentially have a 3rd season.

  • smartaleck88
    Christy Aleckson (@smartaleck88) reported

    @rachel_bell44 I have the tv that can do that. I decided to try Roku for a couple months to see if I like using it. The challenge I’m having: cancel Comcast because they can serve my house, HBO Max gets cut off, buy subscription through Roku, it won’t work. No one can figure out why.

  • mathku46
    Mark Kurtz (@mathku46) reported

    @FrndlyTV Good Morning! I recently bought a Roku player that had a 30 day free trial. When I tried to use it, it said the code was invalid. Can you help me with this? Thanks!

  • outofforkstoo
    your local spoonie (@outofforkstoo) reported

    @AngryBird_98 @beth_morton saje headache wand or island thyme peppermint/lavendar essential oil sticks! also core water, the electrolytes help. i also play my TV roku through my phone app (private listening) & it’s made watching TV much more bearable/less triggering.

  • TFarrar001
    Ted (@TFarrar001) reported

    @hulu_support what’s wrong with DVR under Live plan? Planned recordings aren’t happening anymore. Reset doesn’t help. Roku and iOS devices

  • phyll_indablank
    Phyllis, Carouselambra (@phyll_indablank) reported

    I cannot get closed caption on the Apple TV app anybody else have that problem w Roku?🤔

  • coachjeffrice
    Jeff Rice (@coachjeffrice) reported

    @CfieldsVFL Happened to be in Tampa last year, they didn’t have SEC TV, yeah go figure. Cheapest fix is to go by a cheap Roku or Firestick.

  • KelliPatel
    Kelli Patel (@KelliPatel) reported

    Anyone else having issues watching @AppleTV on their @Roku device? It’s gettin old…

  • thekhanvictt
    lil mama ✨ (@thekhanvictt) reported

    whyyyyy does my @hbomax roku app ALWAYS crash??? i’ve deleted it and reinstalled it and it still happens! soo close to canceling my subscription bc wtf am i even paying for if i can’t use it 🙄🙄

  • DavidPettersch
    DavidPettersch (@DavidPettersch) reported

    @netflix your Roku tv app sucks. Fix it.

  • hopeofficial20
    Remembering Hope (@hopeofficial20) reported

    @HBOMaxHelp @KyleinCLT Has anyone been able to fix this issue? We have Roku and watching. It is only in English and the dub is awful. When are you fixing issue @hbomax ?