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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Playback Issues (24%)
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Crashing (22%)
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Buffering (20%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rehoboth Beach |
Sign in | |
| Mechanicsburg |
Crashing | |
| De Witt |
Sign in | |
 Tucumã |
Buffering | |
| Chicago |
Crashing | |
| Park Hills |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Armstrong
(@bobarmstrong33) reported
@askparamount @SelanaDawn I so much wanted this to work but after signing on successfully, it starts all over asking me what package I wanted to apply ( paramount + showtime ). It has failed with Roku, Firestick, and computer every time.
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Daniel Lewis
(@DanLewisFW) reported
@BallySportsIN why is your roku app so terrible? I have been knocked out by excessive AV skew twice already in tonight's Pacers game. I regularly have no audio or out of sync audio on recorded games with the same skew error knocking me out. Are you trying to solve this?
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Paul Staniland
(@PaulStan4866) reported
@MandyPrintmaker @ITVXhelp That screenshot looks strangely familiar. I can’t watch Classic Coronation Street on my Roku streaming service and then I get this palaver on Google through my Smart TV. Sort it out or switch back to ITV Hub until all problems are resolved.
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Alex Phillips
(@mypalalex1989) reported
from
Petaluma, California
@Roku IDK if this would help, but I seem not to have a pin number when I set up my TV back in 2019 and it's getting reinstalled into a new house and it asking for a pin number. Can someone help me?
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Ryan Kennedy
(@RyanKennedy_22) reported
from
Moon, Pennsylvania
Hey @DisneyPlus any idea when your service is going to work on Roku systems again? Kind of defeats the purpose of paying for it if we can’t actually watch it.
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SHADOWWALKER
(@SHADOWWALKER116) reported
@smosh What happened to the smosh channel on roku why does it not work now, cause i added it last summer and now it vanishes from roku and i try to readd it but it said channel not their, please fix it and add the other stuff of smosh to it
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Daryl Millar
(@daryl_millar) reported
The 'continue watching' function on the ITVX Roku app *does not work*. Particularly bad for Britbox/Premium content.
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DaveWeLike
(@DaveWeLike) reported
Then they grab the Roku remote and try to go to Live TV and I'm like no stick to the Samsung remote. Sad thing is the Samsung TV is new. They should return it and switch to Roku. They'd never have this issue again. Visually easy to always find the inputs.
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UpwardBoss
(@UpwardBoss) reported
@PenniacGiant The Roku app is better quality but behind but the Fire TV app is worse quality but faster. So weird.
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Cory Watilo
(@watilo) reported
I don't think there has ever been a more poorly built Android TV app than DirecTV Stream. Horribly, horribly laggy - to the point it's almost unusable. (Roku app is fine.) Hope they fix it soon or I'm gonna have to bounce.
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Dion comeau
(@atterack833) reported
@YouTube you would not respond to my feedback on the tv, so I guess I’ll use this dying platform we call Twitter, so first off, on the Roku app it mutes the video if the preview plays the wrong amount, it does this till you go to the left menu, fix it and I’ll tell you about the
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oona
(@oddest_oddity) reported
After almost a week of my living room tv not working, I finally got it to work! Just had to get a new ******* Roku stick 😭
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One More Mom
(@OneMoreMom1) reported
@PlutoTV There is no issue on Pluto. The issue is on blaze app on roku tv. When it happens on Pluto y'all restart/resync it after the commercial break is over. On blaze directly, I have to back out every other commercial break because the sound track is several seconds off.
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Todd the Fox
(@ToddtheFoxMusic) reported
@RiffTrax Y'all having trouble with the @Roku app? We can't get ours to start up...
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New Patriot #2000 mules
(@martis0425) reported
Is anyone else having trouble watching The Highwire with @delbigtree on Roku? The channel won't load, and I've tried deleting and re-adding and that didn't fix. Were they deplatformed or could the problem be on my end? Anyone else watch it there?
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Greg Isaacs 🇨🇦🇿🇦🇺🇦
(@GregIsaacs) reported
@GoogleStadia Sorry to see you go. You had a great concept and was ahead of your time. Perhaps what you needed most was a Stadia/Roku sort of device that did the TV streaming with gameplay. Sorry it didn't work out. Best of luck to the team!
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3XPS
(@XXXStudios) reported
@Roku I am tired of bad and faulty products and customer service. Anthony Wood will hear from me period. Don't let a $20 problem cause bigger issue. I mean what I say.
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1 Regular Reviewer
(@1regreviewer) reported
@F2O_Official Windows (work PC), Linux (Ubuntu, home computer), Android (Phone and Tablet), Roku (TV), Google TV (TV)
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Too Tall Ty
(@tydemint) reported
@Roku Please fix the highlight issue on the main selection screen… very annoying not to be able to visually identify where the cursor is without reading the tiny name at the top.
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Kate
(@MsInmadcity) reported
Sooo @DisneyPlus, your "with ads" option doesn't work with @Roku - why??
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Travis Bohanan
(@Shaggy_PacMan) reported
Got a Roku. The Crunchyroll app on that works way better than the PS4/5 Crunchyroll app. My only first world problem is that theres currently zero dubbed One Piece. (I just really like @ccarrollbeard as Luffy, okay?)
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ESPN+ Help
(@ESPNPlusHelp) reported
@DeasonValleyCub Thanks for getting back to us here. We apologize for the inconvenience you've had, but we can definitely help you out with this issue. In order to help us troubleshoot, do you recall which device you used to sign up to ESPN+? (iPhone, Android device, Website, Roku, Firestick)
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maraina
(@marainatg) reported
i just noticed they took the hulu button off the roku remote and replaced it with discovery+ and i just wanna say gun to my head i couldn’t name 1 show on discovery, no one gets off work and is like ahhh time for discovery😭
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Quinton Fenske
(@Quintonleo) reported
@RyanKennedy_22 @DisneyPlus I was on it last night and just a couple hours ago. I have a TCL Roku tv and absolutely no issues with it yet.
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DiscoCola
(@DiscoCola) reported
Is @DisneyPlus malfunctioning? We're trying to move up from 'Basic With Ads' because we want to turn Bluey on for the kids, but it doesn't work on Roku for no good reason. But the website and the app aren't giving us options to upgrade like we did last month.
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vanessa
(@vanessasteck) reported
Hey @Roku need a little tech help
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Wendi Hays
(@trafficbabe) reported
@wcareyphoto @Roku @sirump1968 It's weird. It will hook up for me, but constantly disconnects. We have the Soundbar, which only allows wireless connection, so that's probably my issue.
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Daniel Lewis
(@DanLewisFW) reported
@ballysportshelp I am constantly getting excessive av skew errors knocking me out of both live games and recordings of games on the roku app. Its not my connection I have gigabit internet. The live game just went silent for a couple of minutes too.
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Ryan Kennedy
(@RyanKennedy_22) reported
@DisneyPlusHelp Thanks for reaching back out. My Roku devices are definitely supported in that list & I don’t have the basic subscription, which doesn’t work on Roku it says, so I’m still wondering why we can’t get ours to play? It just keeps asking us to confirm all of our profiles & birthdays.
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EnjoyingChristmasAngryAtTheGovernment
(@ramblingroses8) reported
now that people can't cuss on @youtube, i'm open to watching everyone on @rumblevideo, but can't get the d*mn thing to work on my @roku. interface is huge & i can't even sign-in let alone navigate it. tips? oh & youtube: have fun with the kiddies, adults will be elsewhere. 🙄