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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Crashing (25%)
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Buffering (23%)
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Playback Issues (19%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Garland |
Sign in | |
| Irving |
Playback Issues | |
| Broken Arrow |
Crashing | |
| Fort Pierce |
Buffering | |
| Hayesville |
Crashing | |
| Tucson |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Troy More
(@troymore) reported
from
Saanich, British Columbia
Love @CBSNews but their terrible audio synch on the CBSN @Roku app makes it like watching a poorly dubbed Bruce Lee movie.
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Andrew 🐄💨
(@SILVERCHAIRFAN_) reported
from
Chattanooga, Tennessee
@AmericanDadTBS last weeks episode doesn’t work on Roku please fix it, so I can watch last weeks episode.
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Michael O'Donnell
(@Michaeloptv) reported
from
Derry Village, New Hampshire
My #Roku somehow messed up and I had to reset it. My Disney Plus way way down in channels...but worst so far is resetting @Youtube. It has my backup account connected and having problems getting main channel back :/
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Jare 📚🌈
(@bigbookgeek) reported
from
Jasmine Estates, Florida
@VuduSupport I can't get the Vudu app to open on my Android phone. Going on 2 days now. I uninstalled and reinstalled yet still only get the splash screen. Works on web and my Roku. Is there an issue with Android devices?
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Andrew 🐄💨
(@SILVERCHAIRFAN_) reported
from
Chattanooga, Tennessee
@IamCaesar4k @hbomax @Roku And there’s 4K quality added to the programming
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Person-Woman-Man-Camera-TV
(@JHoRadio) reported
from
Fort Worth, Texas
I really wish @Roku would allow me to have @hbomax so that I can login and watch things. Can we work through the things and get this done please. K. Thanks.
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Seth Lieber
(@SethLieber) reported
from
New Albany, Indiana
Dear @onepeloton and @Roku, Please make a login switch for my wife and I. You’ll be paying my lawyer’s fee for the divorce if you don’t address it. Cheers.
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Travis ✈🛩
(@Travisauras) reported
from
Westminster, Colorado
@hulu_support been having a constant issue with Roku streaming stick where an ad break will interupt slightly early and then glitch out. When finished it formats the screen to be about ¼-⅓ size always the top left side. Have to stop playing then resume to fix it
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Lucky Jim
(@parishworkhouse) reported
from
Edinburgh, Scotland
@ITV ITV Hub has stopped working on my Roku Express hub. Can you help?
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Brooks Hale
(@brookshale11) reported
from
Chattanooga, Tennessee
@Roku when I’m watching @hulu why does my screen zooms in every single time a comercial breaks ends. It’s really annoying. There is 20 pages of people with the same problem on the Roku forum. Do something.
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Kelli Marks
(@kellimarks) reported
from
Little Rock, Arkansas
@eifortune @ATT Brads having problems with this. I think he said hbo is fighting with roku and Apple TV so he can’t watch it anymore
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Doug Atkins
(@DougAtkins24) reported
from
Brooklyn, New York
@THR Cool but you can’t even download on Roku or Fire Stick, two of the biggest streaming devices. Fix it.
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Matt Fraser
(@LiquidPT) reported
from
Grace, Washington
@NHLTVSupport the @Roku app isn't showing any feeds for the vcr/wpg game but my android and Xbox apps do. @Roku app is broken
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MackeyFam
(@Mackey_Fam) reported
from
Colorado Springs, Colorado
@Roku when are you going to fix the issue and get @hbomax?
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Evan Campbell
(@Coach_ECampbell) reported
from
Kansas City, Kansas
....charging me when I have never used it. I have reached out to HBO and they said I don’t have an account with them and that it is a Roku problem.
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Spencer
(@SpencerCT) reported
from
Tulsa, Oklahoma
Frustrated at my @Roku 4. It keeps freezing and giving me problems. Performed a factory reset, painstakingly customized all my channels with account information, and now the device decides it doesn't like my MicroSD card.
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TheSophiasphere
(@SophiaBRoy) reported
from
Cleveland Heights, Ohio
@aliceodea @hbomax Purchase hboembership account outside of roku and then sign into roku with that login. Apple TV pulls the same BS with several channels/apps and that’s my workaround.
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Kyle Shiely
(@KShiely) reported
from
City of Saint Paul, Minnesota
What is the baby boomer or 1800’s equivalent to having to help your mother-in-law understand how the Roku works every week? I feel like that is something no generation has had to do before.
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Scott Wagoner
(@scottwagoner62) reported
from
Archdale, North Carolina
@RokuSupport our apps seem to be taking longer to load in the last couple weeks but we haven't changed internet, etc. Could this be a Roku device issue?
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John McCormick
(@JohnMcCormick) reported
from
Los Angeles, California
Hey @Roku, is there a problem with @Sling ?? #Roku
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Josh Taggart
(@Taggavicious4) reported
from
Wintersville, Ohio
@NBCSN You better have this issue with xfinity/nbcsn sports app/roku fixed by the time the penguins game starts or else we ******* riot! 😡🤬😡🤬
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April Cronin
(@amcronin87) reported
from
St. Petersburg, Florida
@Erin_Goss1 It's not that there's a problem with it, it's just that Roku severely limits your capabilities to only their selected apps.
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James Patrick Nolan
(@JamesPNolan3) reported
from
Colonia, New Jersey
I like having a Roku tv but the worst part is that if you turn it off by accident after the screen has gone to sleep, it takes you 15 minutes to go back to what you were watching. Especially if it's not on Netflix.
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Rick Morton
(@rick_morton) reported
from
Hoover, Alabama
@VIDGOWORLD Help! The app keeps crashing on my @Roku 4.
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Yield Whisperer
(@yield_whisperer) reported
from
Chicago, Illinois
So HBO GO is no longer supported on my device starting 07/31. Apparently HBO is pushing @hbomax now. Should be no problem. Go to download HBO MAX on my ROKU only to find out that it’s not supported on either ROKU or the $AMZN fire tv?? Wtf???
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Todd Gross
(@Todd12x12) reported
from
Palo Alto, California
@Roku @RokuSupport When will the new HBO Max app be available? I purchased my Streaming Stick+ so I could stream HBO to my new TV and now no app. Help!
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Evan Campbell
(@Coach_ECampbell) reported
from
Kansas City, Kansas
..... I have never used it. I have reached out to HBO, and they said I don’t have an account with them and that it is a Roku problem.
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Angela C. Johnson
(@Akoma0224) reported
from
Atlanta, Georgia
@nbc can't watch msnbc via roku. Please help! code: noauthz
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Joe Hauser
(@jhauser42) reported
from
Buffalo, New York
@hulu Lots of problems streaming your service. Keeps buffering and losing audio. No problems I any of my other Roku streaming apps.
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🧷Chris O'Neill🧷
(@kiwichris) reported
from
Daly City, California
@HBOMaxHelp help! I have HBOMax through my At&t fiber account. I've been enjoying it on the old app. But I can't figure out how to use my existing login on the new Max app on Roku? There's only a choice between a 7 day trial, and another option to subscribe again at full price?