Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (30%)
• Sign in (23%)
• Crashing (23%)
• Playback Issues (19%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Mechanicsburg	Playback Issues	1 day ago
Gardiner	Buffering	2 days ago
Westland	Buffering	3 days ago
Fort Lauderdale	Sign in	4 days ago
Bellevue	Video Quality	4 days ago
Atlanta	Crashing	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  All Late Models (@AllLateModels) reported 2 minutes ago

  I’m getting an error code for @FloRacing on the @Roku app. Anybody else having problems??

• 
  Lmn (@lmn071966) reported 7 minutes ago

  @Roku Please fix the live tv issues

• 
  🐸💚💚💚 (@desunyan2) reported 9 minutes ago

  @Roku I need the apps I use right at the top. I need to rearrange the quick access area and I cannot. Tell me how to rearrange them. I have to scroll all the way past a bunch of stupid junk to see my apps on the order I want them in. Tell me how to fix this immediately

• 
  Lmn (@lmn071966) reported 10 minutes ago

  @Roku @AppleTV @TheRokuChannel No more subscriptions until you fix this live tv BS!

• 
  living dead girl (@zamorant666) reported 17 minutes ago

  me trying to watch euphoria for three mf days now. wtf @HBO @Roku WHY WONT IT WORK

• 
  Kaiju Cowboy (@GojiraOmega) reported 20 minutes ago

  @Roku @RokuSupport Awful... Absolutely god-awful

• 
  ((MS__no__nothing)) 👨‍🦼🎗💙🔯 (@msnonothing1) reported 21 minutes ago

  @roku What is wrong with your VIAPLAY app? It works fine on my Fire TV. FIX it, or cancel and refund my money. DM for details.

• 
  Maya Belle (@cblanknyc) reported 24 minutes ago

  @Roku I just lost my job & started poring over every dollar going out. That’s when I found I’d paid $269.78 in monthlies for ESPN. Which I didn’t order & never watched in my life. Cancelled but could only get a month refund. I should’ve noticed, but didn’t. Please help.

• 
  Morticia (@Morticia121212) reported 25 minutes ago

  @tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.

• 
  Devin Goble (@devinbgoble) reported 25 minutes ago

  Gee, thanks @Roku. Randomly today we get hit with hdcp errors on a setup that has worked fine for years, and the solution is just to move to a different hdmi port on the TV. You are the reason why people pirate.

• 
  RJ Financial Group (@businesslendin1) reported 25 minutes ago

  @Roku I need help. My 3 emails are already full as you max out at 20. What’s the solution I own multiple Airbnb’s and I only install Roku TV’s.

• 
  Mean Chihuahua #🍊❤️🤍💙🐕 🇺🇸 🍊 (@MeanChihuahua1) reported 26 minutes ago

  wtf @Roku? What is the deal with our TV. Just left my dad’s house 2 hrs away & his Hisense/Roku TV had logged him out and removed all of his app’s & settings. Just got home to my house and guess what….. all my apps are out of order & all of them require a new login/pw…. Ffffff

• 
  Eff-the-left (@norcal06warrior) reported 28 minutes ago

  @Roku All other steaming apps work fine, it's only happening with Netflix

• 
  Damian (@Damian08993101) reported 29 minutes ago

  @DeadCarnival @Roku It’s crazy how @Roku doesn’t realize that a clean interface is their one best quality. I am tired of having to turn off the same unwanted features over and over again. And with the latest crappy update, I’m stuck with a lot of junk that can’t be turned off. Awful.

• 
  Brent Stewart (@BrentStewart17) reported 30 minutes ago

  @Roku where are you with fixing the issues with @MLBTV? I can’t even watch the @cubs game tonight.

• 
  angel claw (@AngelClaw316) reported 31 minutes ago

  if u work for @Roku please know that i hate you

• 
  RockHead Regolith (@RockHeadRego) reported 33 minutes ago

  @Roku How do I get James Rhey Roku Customer Support to respond to my request for help regarding the vertical lines that have appeared on my recently purchased Roku TV?

• 
  Lucas Soares (@lucasgsoares11) reported 33 minutes ago

  @F1Help @Roku @tvglobo This broadcast is becoming unbearable. The audio is out of sync, now there’s a random zoom that fixes nothing. Ever since it moved to Globo, it’s been nothing but headaches. The broadcast quality is terrible, and honestly I’m seriously considering stopping

• 
  Kyle Lambert (@kylelambertkc) reported 35 minutes ago

  @Roku Now, with this new thing, when I turn off the tv it comes back on. Also, many functions that used to work with Alexa are gone. This is not an upgrade, it's an inconvenience. I have three ultimate boxes all doing the same thing. I had better not have to start unplugging the TV.

• 
  TimeToWatch (@WhatsMyLime) reported 37 minutes ago

  @Roku I need help creating an account can we message? I’m getting the TV today and it says I need an account can be free but when I hit continue nothing will work and yes, I know how to do that

• 
  Dr. Stack Sats & HODL (@NoBagHolder) reported 37 minutes ago

  Dear @MLBTV please fix your @Roku app. Every time I try to resume a game the next day from where I turned it off, the broadcast begins where I left off, immediately crashes, and then starts back at the beginning of the game when I restart it.

• 
  ChuckHerrick (@CbuckHerrick) reported 38 minutes ago

  @Roku Help. Return to me freezes and locks up.

• 
  🍂 Autumn 🍂 (@AutumnTweets) reported 39 minutes ago

  @Roku you SOB, you used to have some of the most seasoned and easy to work with tech support operators out there - now you trying to be sneaky, transferring us from one dog **** clanker to another. 😭

• 
  SpecialAgentUtah (@RoscoP16170801) reported 44 minutes ago

  @Roku Fix your ****!! Can’t watch a fn thing on your pos, can’t talk to anyone. Sick of your fn **** products. **** you

• 
  Robby Thomas (@RobbyThomas2525) reported 46 minutes ago

  iphone computer even my roku streambar just the streaming sticks is having this problem and the version i'm on for both my rokus are 15.1.4 @Roku @RokuSupport

• 
  Mary McNeight (@ServiceDogAcdmy) reported 48 minutes ago

  @Roku What the HECK did you do to live tv pause? There is no way to fast forward and see where you are in the program. You’ve literally broken the best feature of having a Roku TV.

• 
  Brandon (@BATZMANZ) reported 48 minutes ago

  @Roku Give us Photo Streams back! Backdrop is terrible. Doesnt autostart when idle.

• 
  Ben Goertz (@bgoertz08) reported 49 minutes ago

  @Roku Please please please, fix the PVR on my Roku 65 TV. This update has ruined it. DM me for details.

• 
  Random Daily Thoughts (@thatmom80) reported 50 minutes ago

  The @Roku remote sucks more battery in a month than I suck at adulting . They really need to work on their remotes . I heard a lot of people found the switch to fire stk considering, but do they have e Listen to your clients #roku #pannel

• 
  Javier 🌱 (@janilom81) reported 57 minutes ago

  @foxone @FIFAWorldCup My apologies Fox. The app issue is on @Roku.