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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (27%)
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Playback Issues (21%)
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Buffering (20%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Townsend |
Buffering | |
| Greensburg |
Sign in | |
| Harrisonburg |
Crashing | |
| Ashburn |
Crashing | |
| San Antonio |
Sign in | |
| Greenwood |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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𝑆𝑐𝑜𝑟𝑝𝑖𝑜 𝑄𝑢𝑒𝑒𝑛 ♡︎シ🏳️🌈
(@ScorpioKitkats) reported
I think we bought a broken Roku🙄
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harrystark96
(@harrystark96) reported
Hey @hbomax and @HBOMaxHelp, the app has been buggy for 2 weeks. And the new update this morning made it worse. I can rarely log in & if I get out, I have to go thru a lengthy process. It's terrible. No matter which device. Be it tablet, smartphone, Roku stick, Android TV, etc.
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John Short
(@JohnShort85) reported
@paramountplus I’m getting ads despite paying for an ad-free subscription. I have already logged out and restarted the app on Roku. It did not solve the issue.
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Ghost of Ray Kroc 💉
(@GhostofRAK) reported
@toddhiett I'm listening to 97.3 via browser and watching about a pitch or so behind on Bally Sports via Roku. Totally jury-rigged and wouldn't normally be an issue if Cox TV wasn't being *****.
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DuWayne
(@DuWayneWacha) reported
@ItsOnATT What's with the audio problems using the ATT TV app on Roku Ultras? Not all channels, but notable on TBS and Bally Sports.
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Nunya
(@Nunya08590078) reported
Is anyone else having streaming problems with @hbomax on roku? For a week now I haven't been able to watch anything. I make a selection, I get the dots for a while, and it kicks me out. I have no issues with Netflix, Prime or hulu. Other than doing a factory reset, any advice?
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nicole
(@nicole55086054) reported
@itvhub I signed out of my account on my roku and now the sign in option has completely disappeared? I’ve deleted and reinstalled in twice and it’s still no option for me to sign in? What can I do?
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Y’all are exhausting.
(@E_Teezey1286) reported
@StephintheUS This is why you should get a Roku. Never had an issue.
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YouBeYou
(@URBeautiful2Me2) reported
@discoveryplus anyone else having problems with the sound and video matching up on @Roku streaming stick+.
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Bobby
(@AFCOP13) reported
@digitaljami @YouTube @Roku Same issue here.
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Jeremy Stroop
(@Jstroop) reported
@Dizzy_Hogan @hbomax It's been doing it for as long as HBO Max has existed. I had to dig out my Roku to watch HBO Max and Paramount because their. Apps don't work on PS4.
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Shelly Swamptits McGhee
(@wolfnchiclothng) reported
@enchiladaplate Looks like I can get a free trial on Roku, so will prob do that, then binge watch when season 2 comes out. 👍 Work the system, baby!
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Sergei Riddell
(@SFRofDC) reported
from
Washington, D.C., District of Columbia
Literally tried fast forwarding like 30 seconds and HBO crashed yet again on my Roku. What gives, @hbomax? Low quality service you’re providing, @HBO.
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Angel Rosen
(@Axiopoeticus) reported
Wondering why my @paramountplus app isn't working on my fairly new @Roku television all of a sudden? Is anyone else having issues?
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Scott Bender
(@scottdbender) reported
@peacockTV #problem. Subtitles do not work on your app. Using a @Roku TV and googled it. Seems it’s a very common problem.
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Republic City
(@repcitygov) reported
Somehow Mako managed to "accidentally" set the Roku wing of the National Avatar Museum on fire....that's okay though, Roku was a terrible avatar anyways so it's no big deal
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Rathnavelu
(@nvenkatr) reported
@Ajumplakdibampa Zee5 has streaming issues. Tried streaming Anjali (in Hindi) to test out old movies on their Roku channel; turns out it hangs on after a particular while. Also they have macro blocking too. New content ok but they need to adapt to Netflix or Hotstar model on their UI.
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Charleen Monserrate
(@chmonserrate) reported
@RokuSupport how is it that you do not have a phone number for customer service? My roku stick is overheating and im trying to order the free hdmi extender but my serial number is not working!
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G
(@G__id) reported
@tntdrama @RokuSupport @NBAonTNT I’m happy to report that it only took the app 30 crashes before actually work rather than the typical 75+ crashes. Roku force TNT to fix their app.
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Randall Llanas
(@RandallLlanas) reported
@RokuSupport could not get activation code to work on the Amazon firestick. Is this normal for Roku. Tried a bunch of times on two different days then gave up.
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🖤AmyAmygdala🎀
(@AmysAmygdala) reported
having a giant button on the remote that aborts whatever you’re doing and opens up SlingTV is the worst thing a company (roku) has ever done
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matt hempel
(@matt_hempel) reported
from
Des Moines, Iowa
@hawkize I had that issue via Roku last year. Got a new Sony and internal YouTubeTV app has yet to do it. Was super annoying.
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Vix
(@VixTrilogy) reported
@TeamYouTube .. your app isn't working on @Roku again. Simply will NOT function. Giving "network" error but TV is connected with "excellent" signal and all other channels work.
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Bree #BlackLivesMatter
(@ogjerseygirl) reported
@TeamYouTube I'm not sure if you're actually reading my Tweets to you. Your app on @Roku TV is NOT working at all. It's not launching, nothing is happening. I can't access the app, let alone try to get to the TV tab within the app. WHEN WILL THIS BE FIXED? It's been weeks. @RokuSupport
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Lindsay Satmary | Paperclips & Confetti
(@LindsaySatmary) reported
Has anyone been able to fix a @Roku Ultra remote? Cannot get a response from them via email or Instagram. :(
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wopster 🎰
(@Paulysue) reported
Losing the lighter in the covers might b worst the losing the roku remote rq
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♉️
(@DefinitiveSoul) reported
@TeamYouTube my Roku YouTube app not working!
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bigHER 🤩
(@_raeshondaaaa) reported
I have to find my roku stick and bring it to my client house because this isn’t going to work🥴
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BigMONI.🥳
(@moni1of1) reported
Every app is working on my Roku except YouTube. I uninstalled it and re downloaded it and it’s still not working. 😩😢 #helpme
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💀Rear Admiral💀
(@theflotilla) reported
i rebooted my parents' roku in an attempt to fix the youtube app for my dad and now the phones can't connect to it which is bad because my parents long ago lost their remote. I also can't manually connect because the wifi's on an eero which doesn't use 192.168.1.1.