Roku status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 10, 7:30 AM GMT+5:30	0	0
Apr 10, 7:50 AM GMT+5:30	0	0
Apr 10, 8:10 AM GMT+5:30	0	0
Apr 10, 8:30 AM GMT+5:30	0	0
Apr 10, 8:50 AM GMT+5:30	0	0
Apr 10, 9:10 AM GMT+5:30	0	0
Apr 10, 9:30 AM GMT+5:30	0	0
Apr 10, 9:50 AM GMT+5:30	0	0
Apr 10, 10:10 AM GMT+5:30	0	0
Apr 10, 10:30 AM GMT+5:30	0	0
Apr 10, 10:50 AM GMT+5:30	0	0
Apr 10, 11:10 AM GMT+5:30	0	0
Apr 10, 11:30 AM GMT+5:30	0	0
Apr 10, 11:50 AM GMT+5:30	0	0
Apr 10, 12:10 PM GMT+5:30	0	0
Apr 10, 12:30 PM GMT+5:30	0	0
Apr 10, 12:50 PM GMT+5:30	0	0
Apr 10, 1:10 PM GMT+5:30	0	0
Apr 10, 1:30 PM GMT+5:30	0	0
Apr 10, 1:50 PM GMT+5:30	0	0
Apr 10, 2:10 PM GMT+5:30	0	0
Apr 10, 2:30 PM GMT+5:30	0	0
Apr 10, 2:50 PM GMT+5:30	0	0
Apr 10, 3:10 PM GMT+5:30	0	0
Apr 10, 3:30 PM GMT+5:30	0	0
Apr 10, 3:50 PM GMT+5:30	0	0
Apr 10, 4:10 PM GMT+5:30	0	0
Apr 10, 4:30 PM GMT+5:30	0	0
Apr 10, 4:50 PM GMT+5:30	0	0
Apr 10, 5:10 PM GMT+5:30	0	0
Apr 10, 5:30 PM GMT+5:30	0	0
Apr 10, 5:50 PM GMT+5:30	0	0
Apr 10, 6:10 PM GMT+5:30	0	0
Apr 10, 6:30 PM GMT+5:30	0	0
Apr 10, 6:50 PM GMT+5:30	0	0
Apr 10, 7:10 PM GMT+5:30	0	0
Apr 10, 7:30 PM GMT+5:30	0	0
Apr 10, 7:50 PM GMT+5:30	0	0
Apr 10, 8:10 PM GMT+5:30	0	0
Apr 10, 8:30 PM GMT+5:30	0	0
Apr 10, 8:50 PM GMT+5:30	0	0
Apr 10, 9:10 PM GMT+5:30	0	0
Apr 10, 9:30 PM GMT+5:30	0	0
Apr 10, 9:50 PM GMT+5:30	0	0
Apr 10, 10:10 PM GMT+5:30	0	0
Apr 10, 10:30 PM GMT+5:30	0	0
Apr 10, 10:50 PM GMT+5:30	0	0
Apr 10, 11:10 PM GMT+5:30	0	0
Apr 10, 11:30 PM GMT+5:30	0	0
Apr 10, 11:50 PM GMT+5:30	0	0
Apr 11, 12:10 AM GMT+5:30	0	0
Apr 11, 12:30 AM GMT+5:30	0	0
Apr 11, 12:50 AM GMT+5:30	0	0
Apr 11, 1:10 AM GMT+5:30	0	0
Apr 11, 1:30 AM GMT+5:30	0	0
Apr 11, 1:50 AM GMT+5:30	0	0
Apr 11, 2:10 AM GMT+5:30	0	0
Apr 11, 2:30 AM GMT+5:30	0	0
Apr 11, 2:50 AM GMT+5:30	0	0
Apr 11, 3:10 AM GMT+5:30	0	0
Apr 11, 3:30 AM GMT+5:30	0	0
Apr 11, 3:50 AM GMT+5:30	0	0
Apr 11, 4:10 AM GMT+5:30	0	0
Apr 11, 4:30 AM GMT+5:30	0	0
Apr 11, 4:50 AM GMT+5:30	0	0
Apr 11, 5:10 AM GMT+5:30	0	0
Apr 11, 5:30 AM GMT+5:30	0	0
Apr 11, 5:50 AM GMT+5:30	0	0
Apr 11, 6:10 AM GMT+5:30	0	0
Apr 11, 6:30 AM GMT+5:30	0	0
Apr 11, 6:50 AM GMT+5:30	0	0
Apr 11, 7:10 AM GMT+5:30	0	0
Apr 11, 7:30 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

Sign in (29%)
Crashing (29%)
Playback Issues (21%)
Buffering (16%)
Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Edgerton	Playback Issues	6 hours ago
College Station	Crashing	9 hours ago
Sidney	Video Quality	10 hours ago
Chesterfield	Playback Issues	23 hours ago
Astor	Crashing	1 day ago
Portland	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

The Dude Abides (@Cantor82) reported 1 minute ago
@Ask_Spectrum is there a problem with the spectrum app on Roku and the cell phone?
Periodic Audio: Mobile First Hi-Fi 🏴‍☠️ (@periodicaudio) reported 2 minutes ago
Not to mention, @roku, an app I PAID FOR was deleted and there's no way to reinstall without buying it again. Where do I send the bill to, so you can reimburse me? Seriously you have a great system, but your updates are horribly broken and ruin the system.
RoughTradeRadio (@RoughTradeRadio) reported 3 minutes ago
@walt_stachura Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."
Nic (@LilNic000) reported 3 minutes ago
Hey @DisneyPlus, why are subtitles not working today? First, I tried this week's episode of #OnlyMurders, then I tried the first episode of series 2 of #HighPotential, and neither had any subtitles. I'm in the UK and using a @Roku stick to stream. #Accessibility
Shakingmyhead (@mitchroachmr2) reported 3 minutes ago
@paramountplus @ufc is not working on any @Roku devices. Works perfectly on my iPhone. Figure it out! I’ve completed all troubleshooting possibilities.
Rodrigo Torres Muñoz (@rodritorres_81) reported 5 minutes ago
@DisneyPlus I'm havig this issue several times now, I't started with @Roku devices and @Roku Tv's at home saying we were not in the same household that I should update my household, so I logged off from all devices, nothing same problem 1/2
Melanie Morgan (@MelMMorgan1) reported 6 minutes ago
@fuboTV @Roku @AskAmex Amex, fuboTV and Roku will not cancel my subscription. They each say via bot chat that the other has to do it. But no one will. Can you just block payment? Or where/how can I get help to cancel my subscription?
ChuckHerrick (@CbuckHerrick) reported 10 minutes ago
@Roku Help. Return to me freezes and locks up.
April (@MsWolfe8) reported 11 minutes ago
@Roku Idk what is going on with this stupid TV ive only had a year! But I come home and all my streaming apps are gone and when I add them back Its giving me a error message!!!!!!! Never again
The wanderer (@thewanderer2020) reported 12 minutes ago
@Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku
Support Your Producing Housewives (@RespectProdHWs) reported 13 minutes ago
FYI - no one sure ever by another #tcltv #rokutv - they are the worst. And then you call and the phone hangs up. Never again. @Roku @TCL_USA
xxx (@xxyumhaj) reported 15 minutes ago
@PrachiR46315213 Mein kisi ko Kiu Roku I haven’t seen any post like that, and as I said, idc about Hania, diljit or the film. I found your statement to be dumb so that’s why I quoted your post, you should’ve been clearer about what you meant if you have a problem with me questioning it
Kevin Stern (@Atherworld) reported 15 minutes ago
@DisneyPlus Your Roku TV App won't work. Anything I try to watch comes up as a black screen. I can see things when fast forwarding/rewinding, but playing is a black screen. I did not just renew for the month to not watch your programming you know.
Brian Keller (@keller5327) reported 16 minutes ago
@Roku @TheRokuChannel Why don't you brilliant guys over there just put a "Add new device" link in our profile, since all the other ways to have to add a device DON'T WORK!
gustavo bruno (@gustavojfbruno) reported 16 minutes ago
@NBA the app is not working on Roku, the mistake that pops up is "could not get STS token from NBA". How can we fix it? Gustavo from Argentina
Rocío (@Gotitadeamor) reported 19 minutes ago
I don't know why @MLB gave @PIX11News any games when they don't have the infrastructure to actually allow people to watch the game on a TV with a fire cube, Roku etc. Their rinky **** website plus the stupid web browsers on the TV and the fire cube don't work. Let SNY carry it!
Jokerman (@cav58669503) reported 20 minutes ago
@XfinitySupport @StreamOnMax Got Xfinity email. since I was having wifi issue, I clicked. Reminds me why I reduced bill yrs ago to just basic wifi & got a roku. Been Xfinity customer 30,40+ yrs & still cannot communicate. Chat has never worked. My smartphone incompatible w Xfinity app so no help there either
Stuffed Burrito Entertainment (@StuffedBurritoE) reported 23 minutes ago
Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?
Roger Pollard (@RogerChrista) reported 28 minutes ago
@hulu_support I have 1G internet using a @Roku Ultra. It’s not an internet or device issue. Like I said, it’s ONLY on this channel and ONLY for games, not regular programming.
Jim Golis (@jimgolis) reported 36 minutes ago
Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.
Liam Matthew (@ElBick8) reported 39 minutes ago
Have we as a society been too quiet about how awful tv remote controls are? Fire stick? Roku??? These things are the mini muffins of remotes and I will not stand for it
A Shubert (@ashubert) reported 39 minutes ago
@YouTube @RokuSupport @Roku Also when watching YouTube and listening on private listening the controls on the iPhone app don't work either. You can't pause a video replay a video backspace you can't exit nothing you can see your finger moving on the pad but it doesn't do anything. Only w YT
𝓝𝓐𝓝𝓒𝓔🌊🌊🌊 (@solusnan1) reported 41 minutes ago
(3) left hateful messages in my VM. I looked up the legit number , called @Amazon and they handled my problem quickly . Also, my friend said his mom experienced same last week trying to call @Roku and was scammed out of hundreds of $.
Harvey Jackalope (@HarveyJackalope) reported 45 minutes ago
@AppleTV and @Roku need to figure out why I can't watch @F1 without the Roku freezing and restarting after 10 minutes. Having no such issues watching on my phone.
TweeterFeeder 🏴‍☠️ (@FeedTheTweeter) reported 48 minutes ago
@Roku tvs are the worst. Buy anything else.
Ask Spectrum (@Ask_Spectrum) reported 50 minutes ago
@showdedoop My apologies for the Roku problems with our internet services. I know that can be very frustrating. I would be happy to look into this for you. Please DM me. Don. .
Matt Clapp (@TheBlogfines) reported 57 minutes ago
@cbailsvcu And you didn't even see a Roku time slot on there. Those are the worst.
stephen patton (@stephen_patton7) reported 59 minutes ago
Is anyone else having issues watch YouTube on their roku and xbox?
John Anthony Morris (@johns_jewels) reported 59 minutes ago
@hulu_support Network error message. Streaming on @Roku TV. Settings indicate I’m connected with excellent signal strength.
Jim Jennings (@JimJenn78843628) reported 59 minutes ago
@Roku Hey folks, Roku will not help you if you are being scammed by a third party. Roku will take your money but will not interfere with a fraudulent scam.