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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (27%)
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Crashing (27%)
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Playback Issues (22%)
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Buffering (20%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gaithersburg |
Playback Issues | |
| Watertown |
Playback Issues | |
| Bellingham |
Playback Issues | |
| Gowanda |
Buffering | |
 Craigmawr Beach |
Crashing | |
| Jersey City |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Jay-mee ♍️
(@walls_a_t5) reported
@HBOMaxHelp so I’m trying to transition from purchasing my monthly subscription from Amazon prime to now independently. I signed up online and went to go enter my “new” acct info into my roku app on tv. App on roku won’t even except a sign in, it only lets you create a new acct?!
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Jarrod Quandt
(@jrq31) reported
@YouTubeTV why is WOWT not working on my ROKU but working on the app on my phone?
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Francisco Valladolid
(@ficovh) reported
@Roku Hi, I have problems in my account.
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Shawn Davis
(@gt5037c) reported
@hulu_support On a Roku TV and on a Firestick. Bothe places. 37069. The picture goes away and says something like “there’s a problem with this channel. We’ll try to get this problem fixed as soon as possible.”
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TeamYouTube
(@TeamYouTube) reported
@Nateszen Sorry to hear about the trouble – if you haven't yet, check for a system update on your Roku device. Installing that should fix the issue. Let us know if you're seeing otherwise.
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3amo Abu Fehmi 𓂆🇵🇸
(@ktwostacks) reported
@communiess @hulu @CommunityTV I'm having the problem on Roku, iOS, Android, and Chromecast, I hope it's on something at least
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Hux Infernum
(@Hux_Infernum) reported
from
Plano, Texas
@ChatturghaXXVII Using a Roku device? There's a sound leveling setting that actually makes that happen. I had the issue until I changed it. Accidentally Found it in a Roku tricks video. If you had literally post this 2 weeks ago I would have known exactly. TV or sound settings might be it 2
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Jamie
(@jlew8) reported
@spynotebook It’s working ok on the web too. I think the issue is specifically the Paramount Plus channel on Roku.
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Tim R. Foley
(@iamtimfoley) reported
@SpotifyCares I don't have a different internet connection going to my Roku tv. The problem is not my internet connection. The problem is either something with Roku or your app.
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JFTVPR
(@psychoactive913) reported
@hbomax you guys really need to work on your app. Logs me out of my account on PS4 when I switch in between apps, won’t let me press play or pause or exit a show on my ROKU. Great content but shittiest app. #getittogether
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{wasted■time}
(@spinonitsaxis) reported
@AskSpotifyStars Thanks for the response. I have already tried that, as well as checking for any update needed for Spotify or Roku in general. Nothing has worked, and since it seems to be a widespread issue, maybe there is something Spotify needs to do.
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James
(@guynraleigh) reported
@SpotifyCares Spotify app broken in Roku TV. App will no longer open .
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Corey in the House
(@corey777steward) reported
@HBOMaxHelp I’m sorry for the rudeness. But it’s a roku. It’s been up to date, and I even uninstalled and reinstalled The app and it keeps crashing. My internet is fine and other devices have the same problem.
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Doug Palmer
(@Doug_Palmer) reported
@PaulTassi @Forbes Just a lot of bad faith arguments. If a TV show was stuttering in the editing bay and they released it that way anyway, it absolutely would affect the quality of the show. Cyberpunk wasn't broken because I have 56k internet or because my Roku is too old.
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Brian Shull
(@ShullShull2000) reported
@Roku What have you done to the updating on the Roku devices. All apps on all devices are having issues loading (says loading w/ buffing symbol). I need to keep restarting my devices and or deleting the cache.
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edu
(@EDDlCUS) reported
hbo max runs like a nightmare on roku god i have to do this work around where i search the movie and open hbo max through that but these past two days that hasnt been enough
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🚀🚀🚀
(@Trudycoin) reported
@YouTube Bro why won’t my Roku app work today!!?!?
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BryanInMo - VACCINATED
(@BryanInMo1) reported
@RokuSupport @pi3832 the HBOmax app needs a LOT of work. It takes too long to load and respond every single time. Really annoying that Roku or HBO haven't done something about it. I mean, damn, it's a full year later and still...!?
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D.Davy
(@sctrader3) reported
@OphirGottlieb The problem I have with Roku and amazon fire, is the lack of quality streaming 4k compared to my new xbox
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Adam Bell
(@ladambell) reported
@JackTCalk I can’t speak to the Roku version, but the Fire TV one sure is bad. I’m guessing maybe it isn’t a single-platform issue
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jnell 🐨
(@GizmatoMo) reported
@hbomax Someone please help me turn off the audio descriptions on my Roku 4! I never turned them on, but I’m finding it impossible to shut them off! 😫
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Duncan Connor
(@thatduncan) reported
@brett_simmons Trouble is...some TVs don't have the option to turn it off (looking at you, 2018 TCL Roku TVs).
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Josh Kellough
(@joshkellough) reported
@FunimationHelp I cancelled my sub via Roku but your website says I’m in a grace period and need to update my payment method. I plan on coming back eventually but don’t want to have an undeserved past due balance. Please help. Thank you.
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Gary Wildridge
(@FanboyGary) reported
I hate being family IT I spent way to long setting up my uncle's Wifi, roku and sign him up for everything he's a hoarder so I had to stand the whole time and with hip and back and obviously leg stood to help do all this ****.
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Evan Minto
(@VamptVo) reported
Didn't work on Chromecast or Roku but I got the website working. Only after opening it in Chrome though, because it doesn't work on Firefox.
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Brian Reigns
(@BrianKKnowsBest) reported
The out of sync audio non the @amazonfiretv stick is ridiculous. Once a wee k I have to recalibrate the audio. I never have any issues with my @Roku device. Maybe it’s time for a permanent switch.
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The Flight Attendant
(@flightbomb) reported
I think I might have said this before, but the HBO app on @roku is the worst ever and I'm not exaggerating
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jv18
(@jvracing87) reported
@hbomax Sounds great but I lost it through prime video purchased through roku and it won't work. Roku says it's an hbo problem hbo says my account is still through prime even though I'm getting emails about my new hbo max account. Love the content and app was great through prime
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Clearpalate
(@clearpalate2) reported
I’ve tried system reboot. Not working on either TV w/ Roku. Just getting a 30 second loop. This happens to often.
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Clearpalate
(@clearpalate2) reported
@Roku Hulu not working. Can’t watch the Emmys. Always seems messed up during live events!!