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Roku down or not working? Problems, status and outages

Problems detected

Users are reporting problems related to: crashing, sign in and playback issues.

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 7: Problems at Roku

Roku is having issues since 05:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 30% Crashing (30%)
  • 29% Sign in (29%)
  • 20% Playback Issues (20%)
  • 17% Buffering (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Las Vegas Buffering 21 minutes ago
Frisco Playback Issues 3 hours ago
Lee's Summit Sign in 13 hours ago
Boerne Playback Issues 2 days ago
San Jose Sign in 2 days ago
Knoxville Buffering 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • javidee89
    Basshunt89 (@javidee89) reported

    Hate I missed the fumble from Sanders earlier. Was having trouble with my damn Roku.

  • DillySanders
    dylan sanders (@DillySanders) reported

    The Fox Roku app is the worst thing in existence when it comes to color correction

  • jaiisynn
    Jaii Syn (@jaiisynn) reported

    What’s work with Roku TVs ? They to cheap

  • Eric_Clarkson
    Eric Clarkson (@Eric_Clarkson) reported

    @SD3pete @SportsPhreak71 Do you experience loading problems with Netflix on your Roku TV? Or pauses and loads in the middle of a show?

  • davidwillybaby
    justin friebe (@davidwillybaby) reported

    @kadena_io @wafflepirate Has there been any consideration in starting maybe like a Roku channel or maybe an app called crypto news something that you can get right in front of the average TV viewer to help wash away some of the fear that the rest of the programming creates

  • Foolishfools1
    Foolishfools (@Foolishfools1) reported

    @Roku @AppleTVPlus I just started enjoying Roku because of the Wierd Al movie. It was great. Scanning through the selections I see many things I'll come back to and view. Why is 1981 Charles Bronson, Lee Marvin - Death Hunt movie not the movie that comes up when it is selected? Fix this please!

  • nickydishes
    ɐqqoɹɐzuǝs ʞɔıu 🇺🇦 (@nickydishes) reported

    Spectrum app not working on the Roku so hate-watching tonight's #Sabres game on the MSG Go app... Well on their way to 8 straight losses. Yikessss

  • Zeke3111
    Zeke31 (@Zeke3111) reported

    @axelkmetz Hi Axel, you rave about Roku but problem is customer service. The CBS app (not sports or news) has not worked in the last 6 months. All responses are remove app reboot and install.NOT WORKING! It works perfect with Amazon stick..got any juice to get it fixed?

  • ny77rypk9n
    Nicolas Blando (@ny77rypk9n) reported

    @F1Help Hello, audio not working on qualifying highlights. Roku app, USA.

  • slasherhomo
    chris 🔪 (@slasherhomo) reported

    is the hbo max app on roku ever gonna stop making the app crash three times before letting me watch something? @hbomax @Roku

  • tooancient4this
    Old Hag (@tooancient4this) reported

    Why do all of my @philoTV channels work on my @Roku except for the @hallmarkchannel Seems fishy that all three Hallmark channels stop and I get kicked out to the Roku homescreen but all other Philo channels play.

  • EdTechCaniac
    Ross (@EdTechCaniac) reported

    The @CanesOnBally app on Roku is really, REALLY, bad. Why TF if I’m watching pre-game do I have to stop it, and switch to the game? And the same for postgame. And those can’t even be queued to start automatically. Terrible interface. Do better, Bally.

  • onevoicemedia
    One Voice Media (@onevoicemedia) reported

    @NBA please fix your @Roku channel app for League Pass. It has worked perfectly for years and the update this season has been MISERABLE! It often takes 10+ attempts to get a game to load. Many times games will just drop with no warning. Unacceptable!

  • ErinJMT
    Erin Jennie Marie (@ErinJMT) reported

    Yo @paramountplus if you're still here. Every time I try to watch #Pickled on my Roku TV the channel crashes. I can watch other things, only having issues with that program.

  • photony
    Tony Donaldson (@photony) reported

    Why are there errors in playing Weird on @Roku @TheRokuChannel ?

  • koredyne
    Jacob Garcia/(Free Citizen)Not-Celebrity,Or Clone. (@koredyne) reported

    Comment: Fandango Now Plays(Streams) Movies Awesomely. Now, Fandango Now, Uses The Broken App. Vudu To Play Movies On Roku. Vudu App. Keeps Stopping Every Media Product From Playing All The The Way Through. Vudu App. IS Poorly Constructed. It Fails On Roku And Amazon FireStick.

  • Hope_incarnate
    Midgardsormr’s #1 Fan (@Hope_incarnate) reported

    I need to draw roku in formal wear for smthn but cant decide help

  • therealrobbie84
    Robbie 🇺🇸 🇺🇦 (@therealrobbie84) reported

    @roku @BleacherReport tried buying #AEWFullGear and it says “no receipts found for account” but it’s showing on my bank account as pending charge. Should I try and purchase again? Don’t wanna pay twice. Help!

  • TamraKing70
    Tamra King (@TamraKing70) reported

    @RokuSupport -when is the Youtube app on your devices going to work again? I have 3tv’s that cannot access youtube now! Where is info posted? YouTube works on switch, mobile iOS devices, and Samsung Smart TV. Just not on Roku? Thx!

  • jeffrey__miller
    JM (@jeffrey__miller) reported

    @ballysportshelp It looks it was a Roku app issue. Went out of the app and back in and we’re good. Thanks for asking though!

  • Shotgun_Muligan
    Zinngaaa (@Shotgun_Muligan) reported

    @_TyAnderson Prob not a huge help but I downloaded the NESN app on my Roku Tv and then use a friends cable log in to watch the games

  • ramesis
    Ramesis Vazquez (@ramesis) reported

    @slinganswers Are you all having issues with SlingAir and Roku devices? I can't stream my local channels on the Sling Roku app, I get the spinner but I can on my laptop and desktop using the sling website.

  • triplectwc
    Triple C TWC (@triplectwc) reported

    @TeamYouTube Hey, I have! I just wanted to make sure someone was able to see the issue! Seems this one has gone unfixed for a long time, not sure if anyone’s sent feedback to y’all before instead of Roku support

  • KaPow_13
    Kayla (@KaPow_13) reported from Dallas, Texas

    @MiketyMike Ah I got it through Roku. I went out and back in it and seemed to adjust my audio issue. Hopefully it sorts itself out!

  • nfluger
    Maestro Fluger (he/him) 🇧🇴+🇺🇲 (@nfluger) reported

    Anyone else getting weird sound issues on the NBA app on Roku? I don't get it on other apps...

  • coreyjpeart
    Corey Peart (@coreyjpeart) reported

    It is absolutely impossible to stream @cbs on an @roku. Login to cbs and always get a playback error and can’t stream the Ga vs Ky. Login into cbs sports, have cable and paramount login and it says it can’t stream this game. Login to paramount and says can’t be found. Maddening

  • elise_flowers
    Elise Flowers (@elise_flowers) reported

    Whew!!!! I did it without help. Updated my Roku Player 👏🏾👏🏾👍🏾. It took 2 days. Now I got the hookup @sundynightlive

  • MeganMelnyczuk
    Megan (@MeganMelnyczuk) reported

    Thank god for the @Roku app & being able to use the remote controller through it. My actual remote broke and only certain buttons work on it.

  • OwenDerro
    Owen Baxter-Derro (@OwenDerro) reported from Toronto, Ontario

    @BlissWallpaper Walmart in the mall I work at is the exact same thing. They had a skid full of Black Friday RCA 32 inch Roku smart TVs for $98 one year & I witnessed them keep moving another pallet full of them with their equipment frequently. Yours sounded much nicer though!

  • koredyne
    Jacob Garcia/(Free Citizen)Not-Celebrity,Or Clone. (@koredyne) reported

    Comment: Fandango Now Plays(Streams) Movies Awesomely. Now, Fandango Now, Uses The Broken App. Vudu To Play Movies On Roku. Vudu App Keeps Stopping Every Media Product From Playing All The The Way Through. Vudu App. IS Poorly Constructed. It Fails On Roku And Amazon FireStick.