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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (27%)
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Crashing (27%)
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Buffering (24%)
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Playback Issues (19%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kalāheo |
Crashing | |
| St. Petersburg |
Buffering | |
| Phoenix |
Buffering | |
| Greenville |
Sign in | |
 Tokyo |
Buffering | |
| Timonium |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Loco Vato Teo
(@teo214ela) reported
@SRDood Bro tbh I watched it on the Roku no problem
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CCTakato 🏳️🌈
(@CCTakato) reported
@Ochan30 @PackardTeague I got a VRV account this past Christmas to watch HiDive shows but VRV still hasn't fixed their subtitle error issue with their Roku app and I would prefer to watch LOGH on my TV than my computer.
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Shelia Malone
(@alfordmalones1) reported
@DennisOxley @askparamount How did you fix it. Mine still not working on roku
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karyne federbush
(@mickey211178) reported
@DanMannarino hi! I have a quick question. Is there any reason why I can’t get pix 11 news on Roku?? Pic 11 news is the only news channel I can watch and I can’t find it!!!!!! 😩😩😩😩 please help.
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A Shubert
(@ashubert) reported
@paramountplus @cbsallaccess WTH is going on? I cannot access on my Roku. Doesn’t recognize my login credentials all of a sudden?? My account is managed by ROKU!!!
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Missy Abbott
(@coulduseprozac) reported
@HelloAndrew @paramountplus I'm not sure how roku could help as the same on the Samsung. I'm this close to try doing a charge back on my CC. This is beyond frustrating.
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Brendon dos Santos
(@brendon_dos) reported
@askparamount I can’t login to my Roku, is there issues with that device?
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Justin Scott
(@HitFirst1) reported
@SamsungTV my YouTube buffers constantly on my 65 Samsung. All the other apps work fine. My roku TVs upstairs are working perfect with YouTube. I don’t understand
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Broly & The Ramily
(@UnleashedBroly) reported
Error Code 39 is mainly on Firestick and Roku but can be avoided on Desktop or Mobile. #wandavision
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Kate, MSW
(@platypusmanatee) reported
@Evan_Quinones That’s what I wanna know! I tried using this app on Roku but it doesn’t work
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Dennis Oxley
(@DennisOxley) reported
@askparamount Well I’m sorry I got out of sorts. Cooler heads prevailed. After some searching my wife found some info about manually refreshing the CBS All Access Roku app. It fixed the problem. There are a lot of Roku users out there that you need to reach out to with that fix.
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Deathtongue (Dudes of Paradise)
(@shadowdelver) reported
@samstod Im using a roku tv. Ive found that if i hover over the show i want to watch. And give it a minute after the lower blocks populate. I can usually avoid that glitch.
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S. M., Esq. 🖤🤟
(@ForkingSupreme) reported
Love that my Roku suddenly won't connect to the internet and agent support is not available for that issue! Guess I'm looking to switch streaming devices again!!
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Vee
(@VeeBBTG) reported
@RokuingNow Maybe you can help me. Since the transition, every time I’ve tried to log into cbs all access with roku on my tv, it says invalid email and invalid password. What am I doing wrong, cause I love this service?
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Charlesd1
(@cdjsd1) reported
Watching BlazeTV on ROKU, IT KEEPS GOING OFF & RELOADING! Go to PLUTO, NO problem! WTF!!
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Jon Erlichman
(@JonErlichman) reported
Stock declines from 2021 highs: BlackBerry 58% Virgin Galactic 49% Lemonade 48% Palantir 37% Snowflake 36% Stitch Fix 34% Teladoc 33% Redfin 32% Zillow 32% Tesla 30% DoorDash 30% Fiverr 30% Chewy 26% Bumble 24% Roku 23% Pinterest 23% Shopify 22% Okta 22% PayPal 22% AMD 20%
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reese
(@999reese) reported
wednesday night my power went out for a few seconds and when i got up my @roku tv said it was in recovery mode and i connected to the internet and it said updating then it restarted after it updated but it went back to recovery mode does anyone know how i can fix it ?
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Epilogue
(@LancexFairchild) reported
I havent been watching tv as much recently because hulu hasnt been working on my roku which at first was a good thing but now i just want to watch hulu why doesnt it work 😡
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Chad Dotson
(@Arcaneous) reported
@paramountplus can’t sign in or activate on Roku?
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ダニエル
(@Leinadstein_) reported
@Jaycember My app, laptop, and tv didn't work for an hour then I gave up and tried my roku, that shot worked aha
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Derek🐺
(@pegleggump) reported
@MagicMarkee TCL Roku are good and stupid cheap. I own 5+ and zero problems.
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ethan
(@Ethanshiri) reported
@OphirGottlieb Hey OG, so did Roku manage to sell their Shares before the crash?
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Andrew Jon Thomson
(@HelloAndrew) reported
@coulduseprozac @paramountplus I had similar problems today but the Roku tech-support straightened me out pretty quick, I wouldn’t recommend wasting your time trying to contact Paramount tech-support because it’s practically nonexistent.
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Johnny Aldred
(@JohnnyAldred) reported
@4Viewers Roku streaming stick. I’ve reinstalled, restarted etc but to no avail. Worked ok on my Amazon stick this morning. All4 has been a problem before on the Roku in particular. Any update scheduled?
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CCTakato 🏳️🌈
(@CCTakato) reported
@Ochan30 @PackardTeague It's an error where the subtitles show up twice on top of each other. It seems only to be an error with the Roku app so you should be fine with your PS4. I contacted VRV about it and they said they were working on a solution but it's been months now.
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Rokuing Now
(@RokuingNow) reported
@VeeBBTG You should update the CBS app on the Roku home screen. Highlight it, press *, click “check for update,” after it updates, go into the app and login again.
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Ryan Mullins
(@Marvelous32) reported
@thislibrarian2 @Shallow6ftBlond @paramountplus you did the system update on Roku ?? Roku was trying to sign into the old app and sending you to a CBS page that wouldn’t sign in. I had to update my parents and uncles devices
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WanderingRN
(@EruditeElf) reported
@nfactorial It's not the roku remote that's the problem. It's the TV remote so I can't change inout
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Stephen Richards
(@Relichris) reported
@DegenerateJay I would watch it on my PS5 but the app doesn’t run as smoothly as it should. Honestly the only streaming I can do on my PS5 no problem are YouTube and Netflix. I’ve never had an issue on my roku tv, so it’s very strange.
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BuffDogLover
(@BuffDogLover) reported
@RokuSupport The TV is brand new built in Roku so it updated out of the box. This is a problem a lot of customers are having.