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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (26%)
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Buffering (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tampa |
Playback Issues | |
| Portsmouth |
Crashing | |
 Uruaçu |
Buffering | |
| Puyallup |
Crashing | |
| Topeka |
Playback Issues | |
| Conway |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Thomas
(@BRADLEYWTHOMAS) reported
@JonWhite17 I have a roku tv but I think it would work on a laptop
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MonkeySeez
(@monkeyseez) reported
@HBOMaxHelp can someone HELP with HBO Max on ROKU???? Roku isn’t responding to the issue. They said to contact you. H. E. L. P. !!!
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Scott Richards
(@Agent0071) reported
@wirecutter @TCL_USA Great picture, horrible reliability. A little over a year in, barely used, and my Roku TV Series 6 screen seems to be dead. Seems to be a common problem if you look at sites like if I it
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Randy Duncan
(@Randy745Randy) reported
@rivercountrysam I was wondering how that was going to work today. I have the NFL Network on my Roku TV, was going to renew my subscription with Sling so I can watch the game this afternoon, since Xfinity doesn't offer it. Depending on how the game goes do you speak to each other after?
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Jason Byrne
(@jasonbyrne) reported
from
Winter Springs, Florida
@leftystrat5 I know that the team is investigating and working on a fix. Holidays are likely going to delay that fix though. It apparently has something to do with a new Roku OS update, but we don't know specifically what they did to break it.
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mediocre homo
(@mediocrehomo) reported
@Roku i was wrong you only have the first 2 seasons. plz give me the rest. i can't keep watching the garbage quality options online
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Secret Capital
(@SecretCapital_) reported
I've begun listening to pumpers on Twitter. It takes conviction to talk your book on a non-illiquid idea. They're mostly trying to help out... recall early bitcoin, xpel, roku bulls
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Scott Richards
(@Agent0071) reported
@THX @TCL_USA Very disappointed with your TV's reliability on my 6 series. A little over a year in, barely used, and my Roku TV screen seems to be dead. Sound but white or black screen. Seems to be all too common a problem if you search Ifix it and other sites. Definitely wouldn’t recommend.
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Josh Hillinger
(@JoshHillinger) reported
@hulu_support fyi, this only seems to be an issue with Hulu’s interface on @Roku
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Katie
(@ShortyKatyK) reported
Picked up a Roku for my mom/dad. Really thought about an apple tv but the remote would never work for them. Either way at least they will be ditching there old firestick.
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Jill C. Hudson
(@jillchudson) reported
@DIRECTV @hbomax @Roku Where the HELL is my freaking game. I pay you $260 a month to provide me with television channels. Solve YOUR problem. That what you get paid for. So changing after 1/1. You really are the crappiest cable provider
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Pwnacles
(@Pwnacles) reported
@AskPlayStation @PlayStation Please have your support teams look into compatibility issues with TCL Roku TV's - Specifically the 6-series (65R635). My PS5 crashes every game on it, but they do work on my 4-series TV.
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MD
(@md_cohn) reported
@Roku To fix the audio syncing issues on every roku I own since the 9.4.0 update. At least release the latest 9.4.1.x for us!
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damien almazan
(@lerajie666) reported
@HBOMaxHelp can't watch hbo max on roku. Keeps sending me back to main menu. Any help? Already restarted and uninatalled app.
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leftystrat5
(@leftystrat5) reported
Anyone else having problems with @flosports @Roku app? All the prerecorded content on @FloWrestling is really glitchy. Live stream and 24/7 channel are fine. Watching on my iPhone is fine. Everything else is unwatchable.
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Fio²•⁰
(@4oclocklibrary) reported
Avatar Roku has got to be the WORST avatar we have information on
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Noone
(@noone869) reported
@hbomax on my @Roku tv runs like ****! Slow to load, freezes up, kicks me back to the Roku home screen repeatedly, forget browsing movies “A to Z” as you get lower, the movie won’t open, screen freezes, back to Roku home screen. FIX IT!!!!
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VimeoStaff
(@VimeoStaff) reported
@kyleawall We’re aware of an issue preventing users from accessing the Vimeo app on Roku devices at this time. We don't have an ETA for a fix and apologize for any inconvenience. In the meantime, you should be able to access your purchases on your mobile device or desktop!
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HARRY
(@HARRY38263836) reported
@iHeartRadio @Roku I dont know what one of yours fault it is but fix the app the fact that it auto stops after 2 or 3 hours even on a brand new roku device is bad
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VimeoStaff
(@VimeoStaff) reported
@boazhsan We’re aware of an issue preventing users from accessing the Vimeo app on Roku devices at this time. Our developers are investigating this issue; we don't have an ETA for a fix and apologize for any inconvenience in the meantime.
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brandon ♌️
(@mddog450) reported
Anyone having issues with @verizonfios streaming fox sports in 4k on @Roku ?
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Ryan Kirschner
(@ryankirschner03) reported
@TeamYouTube We were watching sports on YouTube TV and we are having many frequent buffers every 5-10 seconds on roku. We have tried streaming on other apps and haven't had a problem. We have also checked with AT&T as we have 1000 mbps for wifi. Is it on our end or y'all's?
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Sean Ryan
(@SeanDaveyRyan) reported
@ouchbox520 @hbomax @Roku Same here. How hard is it to build an app that doesn’t crash every time
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Maff11
(@Maff112) reported
@23Nate @Stan_And_Ollie I actually seen what gonna be on over there.and it's awful.way worse than ever seen.our xmas tv is pretty decent compared to yours.make more of a effort and I've got plenty streaming channels too.and finally hbo max to roku and my mates give me his info so got tons watch.
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MonkeySeez
(@monkeyseez) reported
@Roku @hbomax ROKU, HBO MAX is not working! If I have to read about uninstalling reinstalling one more time, I’m going to scream. Many people have tried dozens of times. Get it together. Clearly your non customer service is not helpful !
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Stefan
(@Stefan__13) reported
@durenthal @DAZN_CA Would also love to know if you got a response beyond standard customer service boilerplate. Still happening for me too on @DAZN_CA Roku app and annoying trying to watch games with frequent buffer timeouts.
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dan
(@daniel__eastman) reported
HBOMax is finally on Roku. Let me know when the app doesn’t crash.
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Jerry Springer
(@jer2239) reported
@hbomax @roku why does the HBO max app start then crash on Roku with OS 9.4?
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MonkeySeez
(@monkeyseez) reported
@DonnaSchulman1 @RokuSupport Same problem here!! Clearly ROKU can care less. Roku said to reach out to HBO MAX, it’s ROKU that needs to figure this out!
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thepaintedman claus
(@thepaintedman) reported
@filmadelphia Your call, but my experiences have lead me to keep my number of channels low. I’m a ROKU brand loyalist for a decade or so now, but the lack of enough on board memory is an issue I’ve noticed, especially with certain models. Maybe Shudder has better suggestions.