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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (27%)
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Crashing (27%)
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Playback Issues (22%)
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Buffering (20%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gaithersburg |
Playback Issues | |
| Watertown |
Playback Issues | |
| Bellingham |
Playback Issues | |
| Gowanda |
Buffering | |
 Craigmawr Beach |
Crashing | |
| Jersey City |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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pip ?? | RANBOO 1MIL
(@DREAMBOYSAPNAP) reported
guys my tv is being weird. the default volume is like 50? and whenever i adjust volume it doesn’t help. like i can turn it to 0 and back to one and it sounds like 50. if anyone can help i have a roku smart tv with an amazon fire plugged into it
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Lori
(@Lori_N_Walt) reported
from
Penns Grove, New Jersey
@comcastcares what is wrong with your apps?! My XFinity app on my Roku TV won’t open and the one on my phone just shows the ads for shows in the beginning but won’t actually open the site. I deleted it and downloaded the app again but it still won’t work
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John Thomas JR
(@JohnThomasJR20) reported
@Ask_Spectrum ME TV Still Not Working Why are yous not with Roku any more
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Tyler
(@tylerdb___) reported
@CBSAllAccess is the app not working ? Having issues on my Roku
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Chris Ellington
(@Chrispy0515) reported
from
Seminole, Florida
@lauren_ash @Mark_DMcKinney I'm at work when you come on Lauren so I stream every episode on the Peacock Channel on my Roku device.
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Danielle Wagner
(@Dandoo78) reported
@Roku When are you & Spectrum going to fix your issues & put the app back in the store? You're hurting your businesses & making customers unhappy! Got one for my parents for Christmas, and poof spectrum is gone, they only have Streaming & can't use the PC ...Thanks a lot!! 😡
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ben 🔋🚀🌌
(@cyberben007) reported
@joerogan Spotify needs work. Your videos can't cast to a roku or chrome cast, or anything. $spot @eldsjal can you fix this please? It will make your stock go up. Get onto more platforms.
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Donovan.morgan
(@bigdwloz) reported
@Roku we have one of you sticks and love it. Unfortunately the battery cover got broken on our remote. Is there any way to get a replacement?
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Jennifer Ramlet
(@jramlet) reported
@seezmics @Roku @YouTube Still no. I've unplugged from my wall. I've uninstalled and installed it again! Help!!!
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des🦋
(@daddyyssangel) reported
roku you need to fix this issue i’m tryna screen mirror shanti & keyshia on my tv pls @Roku @RokuSupport
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Chuck Musholt
(@cmusholt) reported
@RokuSupport I have a roku streambar with a BIG problem. Can you help?
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Ravindra Rajput🇮🇳🇮🇳
(@ravindra_rajput) reported
@Roku dear Team, the recent YouTube app update of 19 Jan 2021 is crashing .. Please either roll back the update or release the fix
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Jennifer Ramlet
(@jramlet) reported
@Roku @YouTube help!!! I've tried EVERYTHING possible to get it to work on my TV. Is anyone else having issues?! Just me!? #wewatchittoomuchhereIguess
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Mark
(@imnuts07) reported
Logged out and back in again and game feeds are back. Never had this issue before and it's a huge PITA to do this with your @Roku app/channel
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Alexis Boucher
(@alexis_b82) reported
If you're a spectrum user having problems with the NBCSN hockey feed I got the NBC sports app on my Roku tv and have the game on there with no issues
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Tracie Reames
(@reamtrac) reported
@CBSAllAccess having streaming issues on my ROKU tv. I’ve done everything I’ve been told to do and still not working? Any tips?
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Maxamillion
(@Megatron81915) reported
Anyone have a Roku TV? On my second tv, both started out with crystal clear pictures and now its blurry. Connection to internet says “excellent.” Anyone have the same issue?
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Mark
(@imnuts07) reported
@NHLTVSupport any reason game feeds aren't working properly on my @Roku? I had to log out and back in for the last @NHLFlyers game to watch, and having the same issue tonight. It works fine on my mobile device without logging out and back in
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Greg Beaulieu
(@Greg_Beau) reported
So my TCL Roku TV developed a screen issue after a little over 2 years of use. I purchased an extended warranty so I made a claim. They are supposedly going to reimburse me for the purchase price, to my surprise. Cheque is supposed to be here in 2 weeks.
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Justinformation 🧢
(@JazzfanJustin) reported
@missc0nstrued @disneyplus I’d be asking the smart TV manufacturer if there’s a firmware update or something. I stream with Roku, Apple TV and on our laptops and have never had an issue with it.
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Trevor
(@TrevJPort) reported
@HeheStreams Hey, is the roku app having issues?
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Metropolis Buco-Nole
(@rct1060) reported
@VidAngel was not working. Deleted app now I can’t find it on Roku.
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Trey Erickson
(@cubsfantrey) reported
@hbomax please fix your login for tv providers. Anytime I select directtv im redirected to at&t instead. Already obnoxious that you're just now adding this app to roku but its also impossible to login. Great work over there
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Karen T
(@SinisterNails) reported
@YNB I hope she had a great birthday!! I tried to find an update with no luck, do either the Roku or DVD player work??
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joshuah r.
(@joshuah_r) reported
Another day where I’m pleading with @mubi to make their channel work on @Roku.
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Ambrosia
(@Shawna74107) reported
@discoveryplus Why are there so many issues with the roku program? It freezes and skips a lot. I am not having this issue on computer, phone or tablet.
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Susan Taytay
(@susieteeee) reported
@Roku so my family member accidentally orders a channel, I notice the error 4 hours later, cancel the channel and I can't get a refund? That is ridiculous! What kind of customer service is that?
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🦌
(@SnellSZN) reported
@briank2411 nba app on roku has it for free with awful camera angles
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SeezMics
(@seezmics) reported
@jramlet @Roku @YouTube Try updating the Roku software, between that and deleting/reinstalling the channel I got it to work.
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david
(@getolde) reported
If only @mubi subtitles would work on a Roku TV, then i would actually recommend it.