Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (28%)
- Buffering (27%)
- Sign in (23%)
- Playback Issues (16%)
- Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 5 hours ago |
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Sign in | 2 days ago |
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Crashing | 4 days ago |
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Crashing | 4 days ago |
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Playback Issues | 4 days ago |
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Sign in | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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CKAKRK (@CaitlinKazarian) reported@Roku your support sucks. It says it’s an agent but it’s just AI. Sent multiple screenshots and the “agent” didn’t even bother to open. Sick of paying for subscriptions that I can’t use on my tv. No one is of any help. Done with Roku and being charged for things I can’t access!
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Riot is Prideful θ∆🐺 | DNF -16 (@Mx_Error) reportedHELLO CAN YOUTUBE ON THE ROKU NOT FUXKING CRASH @Roku @YouTube whixh one of ur faults is this because it happens all the time
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LG (@lisagrim2002) reported@Roku I have Backdrops set to start after 1 min of inactivity. It never starts on its own. I never had this issue with the photo streams app. It always started reliably. I've looked online for trouble shooting (like start it manually) then it might work once but not anymore
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Peter Jones (@Peter_B_Jones) reported@roku so you sell me on your wireless surround sound then discontinue the products that work with it so that when one dies I can't even use a measly discount code on your website to replace the device! Garbage!
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Matthew Keys (@MatthewKeysLive) reported@Roku UPDATE: I was proven wrong! The Roku TV in question suffered from a software bug, one that the company is aware of and is in the process of fixing. A small number of TVs experienced the glitch, and the company is working to address it. Roku's terrific customer support restored my faith in the company, and I'm so glad we don't have to replace this TV!
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Nick Boonstra (@ARealBoon) reported@paramountplus @Roku @RokuSupport Paramount Plus support already told me they can't help, I just paid for a subscription and it won't connect
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Jerry Young (@xprezJerry) reported@Roku This is possibly the worst update in recent history. I have disconected my ultra and using the built in Vizio apps now, that is how bad it is. Looking for better solutions elsewhere #roku
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Inigo Montoya (@Dukefan11) reported@Roku I'm a minimalist. On the home screen, your recent update added several items such as "the best across your streaming services" row, "jump to" row & an add apps button. The screen now feels very cluttered. Please help me hide these. ChatGPT says it cant be done.
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Lee 🇺🇸 (@redneckleeusmc) reported@Roku @mohzam1997 Roll it back. Its awful.
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Brian Kemm (@BrianKemm) reported@mrhappybw @Roku Boooo. Thanks for the intel. And, well, sigh. If I wanted to go through all the hassle (with no guaranteed fix), I’d just as soon start using a different brand if I have to log into everything again 🤡 These tech companies really are entirely out of their minds
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Lonell Fletcher III (@iii_lonell) reportedIs anyone else having issues with @Roku ‘s app?
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Jesus's Flunky (@CrucifiedAgape) reportedDon't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.
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NorthRoad Creations (@northroadcreate) reportedWhy isn’t @AppleTV working on @Roku since whatever stupid Roku redesign/update they did? By the way Roku, no one asked for that nonsense. Leave things alone when they work!
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Chris (Rained out RantCast) (@_RantCast) reportedYou do NOT need to sign in to a walmart account to use any roku tv.. @Roku should sue this dude... Now Vizio on the other hand
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A Shubert (@ashubert) reported@roku @YouTube problem with private listening on iPhone app. If you get a call, or switch to IG for a minute, anything that requires sound, YouTube will pause and then when you close whatever that app is YouTube resumes but automatically restarts the video from the beginning.
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Hugh Jorgen (@hughjorgen921) reported@Roku I have purchased numerous Roku devices, but all were purchased as appliances, not applications or services… your new home screen is quite possibly the worst intrusion of all. You are either assuming to know how we use our appliances, or you are spying on us. @DOJFraudDiv
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George H Frost III (@ghfrost3) reported@Roku you are a rip off. Customer service is bullshit take my money and when you can’t make it work refuse a refund. Well **** you. Back to cable
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DonJuan391 (@DonJuan391) reportedWhy is the @AMC_TV plus app not working on @Roku AMC Plus not working on Roku TV has been a problem for a while now.
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King Kev (@Eat_Drink_Smoke) reported@red_chem_lite @Roku Did you try the anti-nail biting pen I mentioned last time? LoL I'm just INSANELY curious if it would work...
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Ken Kallembach (@imken24) reported@Roku I will NOT send a DM so you can ignore me there. Solve the problem here in public so anyone with the same issue can find a solution.
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Lonell Fletcher III (@iii_lonell) reported@Roku fix your live tv displays. It shouldn’t be so hard to list what’s being shown when it’s supposed to be in constant rotation. I’m sick of seeing NO DATA AVAILABLE
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Kris G. (@Gundament) reported@Roku Hey can you guys fix a bug on your new Home Screen? When you click on the inputs from the home screen shortcuts, we are getting a green and blue lines all over the screen. But when we click the Inputs from the "Input List" tab, they work fine. Please fix in the next update.
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Melt Wizard (@melt_wizard) reported@Roku @DeeRugz718 This **** is awful!!! Change it back!!!
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alex (@alexsears97) reported@Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this
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Rob Ables (@rables73) reported@MLB can you please fix your streaming app for @Roku and Apple TV so they don’t suck? EVERY SINGLE game I watch on ANY of my streaming devices stops at least 3-4 times per game with spinning circle of death. No other apps have buffering problems on my 1GB line and mesh WiFi.
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Novangelus (@MLandry70) reportedAre there any good music apps that work on @Roku? Because the @amazonmusic app just plays completely random songs no matter which song I actually select.
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Mike (@Hyper_59) reported@Roku you guys and whoever you have working over there are awful for releasing a tv software update and taking away home screen customization. I have a tv imput that i’m not using anymore (HDMI 2) and I can’t delete or hide it like we used to be able to. 😤🙄
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Kaiju Cowboy (@GojiraOmega) reported@Roku @RokuSupport This was not worth the awful updates you made to this tech. I can't even organize my inputs anymore
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dragon harpoon🕺 (@pissedpant) reported@Roku I saw him flattened on central Roku boulevard on my way home from work RIP
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Jerry Arnett (@arnettjerry66) reported@Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now