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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (32%)
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Crashing (28%)
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Playback Issues (18%)
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Buffering (17%)
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Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint Cloud |
Crashing | |
| Fayetteville |
Sign in | |
| Sterling |
Sign in | |
 Brasília |
Buffering | |
| Bel Air |
Sign in | |
| Dallas |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Sessions500
(@Sessions500) reported
. @Spotify @SpotifyCares @spotifypodcasts FIX YOUR APP!! Had quit 4 times! KEEPS FREEZING! It's not Roku, it's YOU! Had same prob on Mac. I'm nit the only one.
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🎃Jenna says #SaveProdigalSon 🎃
(@jenna_6492) reported
@Roku Prodigal Son! would’ve loved to have streamed season 3 of Prodigal Son, but season 1-2 was quite intriguing just the same! perhaps you could save Prodigal Son for season 3+, this way we’d have something new to stream by the next outage! #SaveProdigalSon #GiveUsBrightwell
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Kenyans On Reddit 🇰🇪
(@KenyansOnReddit) reported
from
Nairobi District, Nairobi
realize some will not work with streaming sites that don't operate in Kenya, or some can be jailbroken. Jumia seems to have a few Roku devices available in country but not sure it'll work! - [2/2]
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Remy Oliver
(@BeFreeWherever) reported
@Bryan_D_Smith @CrabbyStewie I would just delete the HBO Max app from your Roku device. Once that's completed... add the channel again. Login and you should be all set.
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Jay Dilks
(@DilksJay) reported
@squawksquare She has to sell. Think of it as Cruise Control that protects you from speeding. In the past years, they hated she bought Square, ROKU, GBTC, etc,etc. things tend to work out but time is needed to see it.
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Out of Fachs
(@OutOfFachs) reported
Is anyone else having just the worst experience streaming @PrimeVideo on their Roku tv? Can’t go three minutes without buffering and not having the same issue with other streaming platforms
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Wayne Thiebaud Enthusiast 骨 杰森
(@JasonVanGlass) reported
To be clear, this was a new roku, not logged in to any account. But how can I fix it??
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BryanInMo - VACCINATED 💯
(@BryanInMo1) reported
@paramountplus Hey Paramount last night's episode of The Neighborhood will not play because of a glitch with Geico ad! It freezes and says ad 1 of 2 with a black screen. I tried 2x. FIX IT. I use the Roku app. Thanks
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Ryan Mullins
(@Marvelous32) reported
@VuduSupport got any issues now ?? cause I cant get anything to play on my Roku device
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Bryan Smith
(@Bryan_D_Smith) reported
@BeFreeWherever @CrabbyStewie Yeah, I just finally gave up and cancelled and re-subbed through Roku. Now I'm finally watching the movie after ******* with everything for a goddamn hour. What a pain. Thanks for trying to help.
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Chefboi RD🎃
(@vulcanSassPants) reported
Hope roku is actually working on this one, it's affecting a ton of people. I don't have the skillz to guess how plugging into the jack causes a crash/restart, but i'll venture the jack detection function has an unhandled exception that passed QA
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g̤̈l̤̈ö̤ä̤m̤̈ë̤r̤̈
(@kluza) reported
@hasufl This has been on my mind since DeFi summer '20. The thing is some projects don't want to play nice with other projects. They hope to replace or at least compete w them. Others work harmoniously. Need to do what Roku did for streaming, offering access to all services from 1 box
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Remy Oliver
(@BeFreeWherever) reported
@Bryan_D_Smith @CrabbyStewie And I know you used to watch it without issue. Sometimes these devices do weird things, though. Also try rebooting the Roku... I think you go to: SYSTEM - RESTART
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Bryan Smith
(@Bryan_D_Smith) reported
@BeFreeWherever @CrabbyStewie I have version 10.0.1. I also tried rebooting. That didn't work. The weird thing is I can sign in. That's not the problem. It just won't let me watch anything and really seems to be trying to force me to pay through Roku. I've tried everything else people are suggesting x10.
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TeamYouTube
(@TeamYouTube) reported
@potato10191 This issue has been fixed – if you haven't yet, try doing a system update to get this to work again. Go to Roku>Settings>System>System Update. Restart your device and see if it helps. Let us know how it goes.
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Bryan Smith
(@Bryan_D_Smith) reported
Okay, hold on, I've been watching HBO Max on my new Roku without issue until just now. Now they seem to be saying I have to have my subscription through Roku to be able to watch it. Does that sound right? Do I have to cancel my current sub and get a new one? That's dumb, if so.
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Lemuel
(@louisian44) reported
Is anyone else having horrible streaming issues on @paramountplus Get it together #ParamountPlus I'm trying to watch @survivorcbs on roku!
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grown ASF.
(@j_asmxne) reported
Roku is the worst ******* streaming system there is. TRASH ASF !
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BryanInMo - VACCINATED 💯
(@BryanInMo1) reported
@TheNeighborhood @CedEntertainer Anybody having problems with the new ep on the Roku app? When it goes to the ads it messes up and freezes, black screen then audio only then a prompt saying 'unavailable content' - I had to finish the ep on my laptop when I'd rather watch it on my 42" tv. Just this new ep only.
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Louie Ruiz
(@TheAverageGuy83) reported
@HIDIVEofficial Can you guys Please fix the time skip on the App for ROKU? If I only want to skip a few seconds or like 10 seconds at a time, it's skips a full minute and it gets annoying when I just want to skip the intro and get to the actual start of the anime.
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Sessions500
(@Sessions500) reported
. @Spotify @SpotifyCares @spotifypodcasts FIX YOUR APP!! Had quit 4 times! KEEPS FREEZING! It's not Roku, it's YOU! Had same prob on Mac, never on Roku till you added video! I'm not the only one.
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BryanInMo - VACCINATED 💯
(@BryanInMo1) reported
@paramountplus I am getting a 'content unavailable' on your new episode of The Neighborhood. The ads hang up & freeze, sometimes at '2 of 5', sometimes with 2 ads. It's taken me 5 tries to get 1/2 into the episode. Fix your app! I use a Roku. If you want my $60 again then fix it please
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Dakotah💚
(@Thugkotah) reported
@hulu_support Hi, I followed your trouble shooting & my Hulu app on my tv is still getting stuck on the welcome screen. I have a TCL Roku tv. The model is 50S425
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Amazon Help
(@AmazonHelp) reported
@OutOfFachs Hi there! We're so sorry to hear that you're having this issue. Are you having any issues with Prime Video on any other device or just the Roku tv? We're here to help! -Emily
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Simon King
(@SimonKi97967462) reported
@tsunderland888 Buy the quality names that are only down half the amount of the trash. Snap, Amd, nvda, se over baba, zoom, tdoc.. Few exceptions that I have historically been wary of include pton, pltr and roku. Their maybe some baby in and amongst that bath water.
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🌻
(@NNYLEEMYAR) reported
It’s great I got a roku stick for my tv… that doesn’t work. Was gifted a tv that doesn’t work.. lol
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Alexander Singer
(@SingerAlexander) reported
@hbomax for the love of God please improve the performance of your application on the PlayStation 4. I’ve never had issues on a Roku, Xbox or steaming via browser but I can’t get through an hour without SOME error cropping up on a PS4. It’s ruining the Sopranos movie.
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🍻🍺🦇🦇🪚🪚
(@brewsandbats) reported
@CriticalThotPhD I'm struggling with the same issue. My roku remote has been missing for months
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Josh
(@literalIyjosh) reported
Date idea: I come to your house and log into my HBO through your Roku TV and I make you watch the worst movie you’ve ever seen
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Chefboi RD🎃
(@vulcanSassPants) reported
If anybody else is struggling with the glitch where you plug headphones into a roku remote and the whole thing freezes and resets: try going to settings > audio > HDMI > change it from 'auto' to 'PCM-stereo'