Is Roku down?
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (27%)
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Crashing (27%)
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Playback Issues (22%)
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Buffering (20%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Playback Issues | ||
| Playback Issues | ||
| Playback Issues | ||
| Buffering | ||
| Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Dragon
(@kscott0406) reported
@dirtvision I bought the show for tonight on the roku app but it isn't letting me watch, could you help?
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Mario
(@coolmario88cp) reported
@Rokusupport will any of the newer Roku devices like Express or Express Plus fix an issue i have with disney plus? Basically when I open the channel the roku might freeze up and reboot at time or not let me pause the show.. My current Roku i got in 2018.
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jeff
(@jeffrey_orange) reported
@F1Help everything working great today. You should have a look at the login screen for TV apps (Roku especially). It’s the worst UI login screen of any app. Everything is too spread out and takes FOREVER to log back in after regular app function issues
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Joy Beth Smith
(@JBsTwoCents) reported
@KelleyMMathews @Gazebo_TV I was pleased to see they were on the Roku! terrible interface, but it works!
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Eamon
(@EamonTHennedy) reported
@Netflixhelps It appears to be an issue across multiple devices. My television, laptop and through my Roku. Stuff that's disappeared is still showing up in my viewing history.
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Ryan
(@Ryan02630085) reported
@Roku Maybe you should focus on customer service instead of posting an awful joke that 6 people will see.
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Undead
(@Greeen_boii) reported
HBOMax runs so much better on my Xbox than my Roku TV. Constant pauses to buffer when I use the Roku app.
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Nicollz❤️
(@mspurple360) reported
@KalEl84 Same here I called roku but they couldn’t remove the charge because it wasn’t connected to my account and the charge didn’t show on their end at all, I had to file a claim with the bank and get new cards I haven’t had any issues after that
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Ryan
(@Ryan02630085) reported
@Roku The thing you have to hide is your awful customer service.
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I Make Things from Mud
(@make_mud) reported
@AppleTV @TomHolland1996 @ciarabravo Would have but couldn’t get my app to work on my roku
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Judd Taylor
(@JuddTaylor) reported
Another night with @Netflix not working on @Roku. Freezing up. This is just nuts and been going on for weeks. Billions on content and can't program their app to work. No reply, nothing from customer support.
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Chick Innkeeper
(@DrankyDranks) reported
@Crunchyroll do y’all ever plan to fix the Roku app? I am getting way more use out of my Funimation account and am almost ready to cancel CR. It’s been all year like this
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Joseph Butler
(@jmb1701) reported
@Ask_Spectrum is the app down? It's not working on my phone or on my roku?
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Chris S
(@chris121710) reported
@Ask_Spectrum Thank you for getting back to me. I just checked your app before DMing you and it seems to be working now. I'll check my Roku when I can and I'll reach out of that's not working.
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Charliehorse
(@canmd1971) reported
@CraveHelp can you help crave won’t load on roku. I know this is a common issue for other users, what is the solution besides a factory reset as I don’t want to reload all channels? Otherwise have to cancel crave subscription
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Jorge E
(@jorgesco) reported
Found the issue on Roku. Wrong audio track. But Android keeps crashing
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Mark Snyder (he/him)
(@snyde043) reported
@WWE205Live @KSAMANNY Why does @WWENetwork keep giving me an error message when I try to watch this with my Roku device?
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Stilez
(@stilez) reported
WTH? I thought I'd check out the new @Roku Channel & put on the Sugar Fix channel #TasteMadeMeDoIt & saw @juliemarienolke on it!?!? 😱 Is that an old clip or new project? I'm so confused!
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Ajay Grayson
(@jgrayson1986) reported
@FunimationHelp funimation app for roku continues to crash in the middle of attempting to play an episode
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Jorge E
(@jorgesco) reported
@F1Help having issues. Android app crashes. On roku, video but no audio. It's only working well on ipad.
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Ryan
(@Ryan02630085) reported
@Roku Instead of streaming new shows why dont you fix your awful customer service department
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Ike Morris
(@EEKC8) reported
@MattNorlander Roku- there lies the issue
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Chris Durham
(@MoneyMakerChris) reported
@yeahuknowit1991 @peacockTV Not bad. A lot of content on there. I can’t seem to get it on my Roku so far. That’s the only issue to this point.
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SteveUngar
(@stocktsi) reported
@Ask_Spectrum when are you going to work out dispute with @Roku? I had Spectrum app working on 2 Roku TVs but have new Spectrum account and now it doesn’t work on either even though I have the app downloaded. You’re just hurting your customers - more people will cut the cord.
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Code Apprentice
(@CodeGuru42) reported
@m2jr Wait... setting up your TV is hard? I think I missed the memo. Is this a particular brand or content provider? I bought a TCL Roku tv about a year ago and didn't have any problems. Will you give details about your experience or a link?
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ً
(@scheherzades) reported
@tweethue Oh, yeah I used my Roku because I saw that Netflix and other apps on my TV wouldn’t work, but I meant if it’s possible for regular TV channels like TBS, HGTV etc. that’s on cable and that means that wouldn’t be possible?
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Ray Hrovat
(@WestBoiseRoyZ) reported
@SergingSuns I got the 4K for $180, which is expensive compared to other streaming devices, but the picture quality is top notch and the UI is super easy. Had a Roku years ago, and it seemed cheap and clunky.
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ᴍᴀʀᴋꜱ ᴏɴ ᴄᴏᴍᴍᴇɴᴛᴀʀʏ
(@MOCommentary) reported
@comcastcares I’m having difficulty watching a number of channels using your roku app. I keep getting an error code. TVAPP-00116 can you help?
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Sly_AASD
(@1974Slyman) reported
@DisneyPlusCA on feb 15 2021 I subscribe for 12 months, but since the last 2 weeks, we click on the channel (Roku tv) it opens and closes after 3 seconds...updates are done...help please
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Seth “Non-Fungible“ Lessans
(@TujuMaster) reported
@davezatz I don’t understand why anyone would buy the Apple TV with the Roku Ultra and Chromecast with Google TV on the market. And, yeah, that touchpad is awful.