Roku status: streaming issues and outage reports
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Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (29%)
- Buffering (27%)
- Sign in (23%)
- Playback Issues (17%)
- Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Sign in | 14 hours ago |
|
Yuma
|
Crashing | 2 days ago |
|
Morro Bay
|
Crashing | 2 days ago |
 Quixeramobim
|
Playback Issues | 2 days ago |
|
Gilbert
|
Sign in | 2 days ago |
|
Phoenix
|
Crashing | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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shane✌️👍 (@shane_grand1) reported@Roku The new home screen is terrible..switch it back
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Nomadic Aaron ✝️ (@AaronWL42) reported@Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.
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HomoConBear (@HomoConBear) reportedI see that @Roku did some post-audio work and looped over the F-Bomb in their promo.
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Matthew Keys (@MatthewKeysLive) reported@Roku UPDATE: I was proven wrong! The Roku TV in question suffered from a software bug, one that the company is aware of and is in the process of fixing. A small number of TVs experienced the glitch, and the company is working to address it. Roku's terrific customer support restored my faith in the company, and I'm so glad we don't have to replace this TV!
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Rob Ables (@rables73) reported@MLB can you please fix your streaming app for @Roku and Apple TV so they don’t suck? EVERY SINGLE game I watch on ANY of my streaming devices stops at least 3-4 times per game with spinning circle of death. No other apps have buffering problems on my 1GB line and mesh WiFi.
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The Diary Of A Social Gal (Stephanie Dolce) (@AxTheEx) reported@Roku how come I can’t create an account and I only have to sign in as a guest!? what kind of stupid set up is this?
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Smigman (@Smigman1) reported@Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.
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𝐌𝐫𝐃𝐫 𝑺𝒂𝒈𝑫𝒆𝒄𝑾𝒉𝒐 (@SagDecWho) reported@ThePriorityPod @Roku I can view my ROKU camera live but the events give errors and won't show In other apps, after a few hours it goes back to the home screen. They really screwed up all the devices apparently
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MrRamone420 (@MrRamone420) reported@Roku It changed over today and it's absolutely terrible. Everything is all over the place and has messed up my apps and home screen. How do I change it back, cause I'm just getting rid of this TV and will avoid using Roku system and products. You know how to lose customers
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Random Acts of Crochet Kindness (@stuckathomemom) reported@TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Red Chem (@red_chem_lite) reported@SophiRene1 @Roku The dogs have Kongs with peanut butter and cheese, they have puzzles, they have toys and treats. They don’t touch the remote when we’re around. I put the remotes up when I’m done. This isn’t really a dog problem It’s a somebody else in my house doesn’t put the remote up problem.
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Travel Diva Lisa (@4TravelDivaLisa) reported@Roku and @Tubi Therearesome diehard fans of Babylon 5 like me that are very disappointed that neither of you have this show in your line up. Please fix this ASAP!!!
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Brian Kemm (@BrianKemm) reported@mrhappybw @Roku Boooo. Thanks for the intel. And, well, sigh. If I wanted to go through all the hassle (with no guaranteed fix), I’d just as soon start using a different brand if I have to log into everything again 🤡 These tech companies really are entirely out of their minds
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Ken Kallembach (@imken24) reported@Roku I will NOT send a DM so you can ignore me there. Solve the problem here in public so anyone with the same issue can find a solution.
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Theresa (@Theresa99778608) reported@red_chem_lite @Roku You need a zapper for when they touch it, they will learn which. Our friends have two boxers that were like this and within the week they were broken.
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phshbone (@phshbone) reported@Roku new layout is awful. Switching back to just individual apps on my smart tv
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Buttery Duck (@Nauseum62) reported@Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.
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Jake K (@Jakewk) reportedOk @Roku I’m trying to watch Fracture on my Roku TV Channel and you have a perverse glitch that when I try to rewind for a short time, it sends me back to the first few minutes of the movie and when I try to get back to the spot, it makes me watch all the ads again. WTAF.
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🌪Jeff Schipull🦌 (@ojkoj) reported@Roku And like… if i reset the tv itll work sometimes, but its a big hassle, and after troubleshooting it appears to be a software issue with the update.
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Frog Salsa (@FrogSalsa7625) reported@Roku Dear Roku. Please fix the HDMI issue with Playstation 5! Ever since your new 'improvements', my TV shows a blank screen and repeated attempts cause it to crash and reboot. Also, I hate that I cannot control the way I want the home screen to appear the way it was before.
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Patsy Stone (@ItIsPatsyStone) reported@Roku You should be concentrating on making your site work. The app doesn't work & your website doesn't work either
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SlowdownMemes (@PokeyTexan) reported@YouTube please fix the Jump Forward feature on your @Roku app. I don’t care whose end of the tech it’s on. I pay for three YT Premium, so that my kiddos don’t infect my feed or complain about what each other watch. I’ve told them “ give it a few days to patch it”. It’s been hell
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Stella Sassier (@stella_sassier) reported@Roku for the love of GOD STOP CHANGING OUR HOME MENUS AND SETTINGS I did not need every single one of my tv input options forced into my app section with no way of removing them Your “help” is not appreciated
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Rhymes with funky (@KirkYuhnke) reported@MatthewKeysLive @Roku Problem is... finding an actual "dumb tv" is almost impossible anymore. The business model for TV companies has shifted. They don't make $ when I buy the TV anymore.
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A Shubert (@ashubert) reported@roku @YouTube problem with private listening on iPhone app. If you get a call, or switch to IG for a minute, anything that requires sound, YouTube will pause and then when you close whatever that app is YouTube resumes but automatically restarts the video from the beginning.
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LG (@lisagrim2002) reported@Roku I have Backdrops set to start after 1 min of inactivity. It never starts on its own. I never had this issue with the photo streams app. It always started reliably. I've looked online for trouble shooting (like start it manually) then it might work once but not anymore
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DonJuan391 (@DonJuan391) reportedWhy is the @AMC_TV plus app not working on @Roku AMC Plus not working on Roku TV has been a problem for a while now.
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Maureen Imrie (@maureenmcmahon8) reported@Roku I hate it and will replace and purchase a non Rolu. New screen is awful!
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Stacey (@Nerd4915) reported@Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.
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1 (@dolphin4321) reported@Roku I've had a #Roku account for five plus years. Now I can't login/connect to My @amazonfiretv because of your ridiculous captcha and login failure. Ridiculous.