Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (33%)
- Sign in (26%)
- Buffering (22%)
- Playback Issues (16%)
- Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Sign in | 19 hours ago |
|
|
Crashing | 1 day ago |
|
|
Buffering | 2 days ago |
|
|
Crashing | 2 days ago |
|
|
Crashing | 3 days ago |
|
|
Crashing | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
-
Abnormal Accrual (@bbm010) reported@robinivski @ContrailsAI @Roku Yep. They are one of the worst ASC 606 sinners.
-
Mike (@Hyper_59) reported@Roku you guys and whoever you have working over there are awful for releasing a tv software update and taking away home screen customization. I have a tv imput that i’m not using anymore (HDMI 2) and I can’t delete or hide it like we used to be able to. 😤🙄
-
Tim Wilmes (@bigsilly67) reported@espn @roku why are you both worthless? I'm just trying to login with my provider to watch espn on my roku, and you're not allowing me to enter my provider credentials. So I'll ask again, why are you both worthless?
-
Morticia (@Morticia121212) reported@tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.
-
Kelly Jones (@skjones_65) reported@Roku your latest software update / redesign is quite bad. Is the intention to slow our devices down so we'll have to buy new ones? Please revert to the way it was or modify so our devices will not be so slow and almost unusable. New does not equal better.
-
Yehuda @ Y10Tax (@Y10Tax) reported@TCL_USA @Roku @RokuSupport Is it typical that bugs can crawl into your screens? any chance you can help me out here?
-
burownidl (@burownidl01) reported@Roku @TheRokuChannel @foxone For anyone following and has the same issue. I contacted Roku support via their website and chatted with online support. It looks like they fixed my problem as I can see the Worldcup pregame show now
-
Morticia (@Morticia121212) reported@tacooghost @Roku Well, they still never fixed it. It's a problem with the Roku TV version, I'm pretty sure. I went & got the free trial at Amazon video & it is on there! Yay!
-
Riot is Prideful θ∆🐺 | DNF -16 (@Mx_Error) reportedHELLO CAN YOUTUBE ON THE ROKU NOT FUXKING CRASH @Roku @YouTube whixh one of ur faults is this because it happens all the time
-
Benji (@BenjiShaw7) reported@Roku Fix your new homescreen. Its takes almost a dozen button presses compared to 2-3. This update is ****. Fix it or give us the option before I replace this thing.
-
Smigman (@Smigman1) reported@Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.
-
Acme Pack (@acme1265packers) reported@Roku The problem is that Roku is getting a kickback for recommending shows that no one watches, plus we already know what they are going to watch.
-
Brian🇺🇸 (@BRH1776) reported@Roku I’m trying to cancel my subscription to @AngelStudiosInc every time I try to, tells me I got no subscriptions with you. I got a few. Angel says I can’t cancel because I gotta go through yall. Help.
-
Chunky Stardust 🏳️🌈🧀 (@ChunkyStardust) reportedHey @Roku @NFL you need to fix the nfl app it wont open. I have uninstalled and reset everything. Every year the nfl app is the worst app ever invented. I enjoy NFL plus but man you guys gotta make an app that works all the time for once.
-
Jinxsyns (@Jinxsyns) reportedThis is why I'm so pissed at @Roku and one of the examples i gave in my posts another multi billion dollar company that somehow can't get a website to work right yet has millions in testing hardware or at least millions available to test the site before rollout but thats too hard
-
sandiek is in the skiiiieeesssss (@sandiek) reportedthe new @roku layout is so bad that I delayed tuning into the #worldcup to fix it back after it got dumped on me.
-
Sydney 👑 (@LoveMyFFAJacket) reported@Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.
-
Al Grendh (@algrendh) reported@Roku this hdcp error is fcking annoying. can't you fix this 💩??
-
Random Acts of Crochet Kindness (@stuckathomemom) reported@LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
-
Unapologetic Deplorable (@Squirdlok) reported@RepTheDMV @livenowfox Good eye. I am also terribly upset by the piss-poor quality of the breaks on the ROKU Channel. Chopped all to Hell! Does @Roku let AI run it's board? High-School rookies could do a better job!
-
Andrew Staten (@AndrewStaten) reported@TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.
-
cfMC FEROX (@cfmceroz1) reportedhey ******** @roku think you can fix this or what? @TheRokuChannel morons
-
Matthew Smith (@MattSmithFOX13) reported@KirkYuhnke @MatthewKeysLive @Roku Our dumb TV is 10+ years old — biggest issue we’ve ever had: a volume button is a little touchy. We’ve swapped out smart tech multiple times, always on sale. Likely saved us a crazy amount of $$$ in a decade-plus.
-
Countrygirl (@Country2018gal) reportedI've been watching movies on the @Roku . The last 2 never showed the ending but immediately went to the next one in the app. What gives? I may stop watching those movies, if it continues to do that. Anyone else have that problem?
-
Maureen Imrie (@maureenmcmahon8) reportedThis new @Roku Home Screen is awful! How can I opt out? Put it back , new upgrade is horrible.
-
Stepford Diana (@StepfordDiana) reported@Roku You've removed the option to cancel a paid app subscription on the new homepage I need help
-
Jennifer Glazer (@JLGlazer) reported@Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.
-
CKAKRK (@CaitlinKazarian) reported@Roku your support sucks. It says it’s an agent but it’s just AI. Sent multiple screenshots and the “agent” didn’t even bother to open. Sick of paying for subscriptions that I can’t use on my tv. No one is of any help. Done with Roku and being charged for things I can’t access!
-
Connie Jeffus (@nikbus99) reported@Roku can't sign in. no email sent to reset p/w. can't find customer chat support. Please cancel free trial of Great Courses
-
Rob Ables (@rables73) reported@MLB can you please fix your streaming app for @Roku and Apple TV so they don’t suck? EVERY SINGLE game I watch on ANY of my streaming devices stops at least 3-4 times per game with spinning circle of death. No other apps have buffering problems on my 1GB line and mesh WiFi.