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Roku status: streaming issues and outage reports

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Full Outage Map

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 28% Buffering (28%)
  • 25% Sign in (25%)
  • 23% Crashing (23%)
  • 20% Playback Issues (20%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Huntsville Crashing 2 hours ago
Imperatriz Buffering 21 hours ago
Homer Playback Issues 24 hours ago
Columbus Sign in 1 day ago
Mississauga Buffering 2 days ago
Livramento do Brumado Playback Issues 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • shareurmic
    shareurmic (@shareurmic) reported

    @SomaKazima2 I’m ready to get rid of it anyway since the sound goes out a thousand times during a half hour show; and none of the ‘fixes’ work @Roku

  • RobbyThomas2525
    Robby Thomas (@RobbyThomas2525) reported

    @Roku @RokuSupport i got a problem with playing video files from a NAS using the roku media player app i have videos that worked before but after i started using the format MPEG2 and AC3 and it's a .MKV file the video works but not the audio doesn't work it works on my

  • allherdanger
    court (@allherdanger) reported

    Idk wtf Roku did but every time I'm paused too long now it doesn't go to the screensaver I have set up, it goes to a Roku thing and then I can't get out of that screen without going to the home screen first?? FIX IT @Roku and don't you dare blame me, I checked my settings

  • FeedTheTweeter
    TweeterFeeder 🏴‍☠️ (@FeedTheTweeter) reported

    @Roku tvs are the worst. Buy anything else.

  • a9ymous
    no, i don't think i will, thanks (@a9ymous) reported

    @Roku stop continually making the Live TV interface worse, it's one of the reasons we got this RokuTV (pause/rw terrestrial TV). and fix your subtitle support, constantly having to go back to the main menu and unselect/reselect Always On.

  • JD99977
    JJJ (@JD99977) reported

    @Roku I had the worst experience with Aileen in support chat. She was very rude and unhelpful. I love Roku but this is making me very unhappy. I have an overheating device and she said she had to confirm it was overheating before she could help. I mean im telling her. 😞

  • cblanknyc
    Maya Belle (@cblanknyc) reported

    @Roku But no help with unauthorized payments? I was charged nearly $270. Can’t you do better than a one month refund? Please?

  • tullyfur
    Stratosfear Tully 🇺🇸🏳️‍🌈 (@tullyfur) reported

    I'll NEVER buy another @Roku TV. Mom's is 8 years old and it was fine. Turn it on, it had all her channel numbers on antenna. Recently it's "updated" with no channel numbers, no way to just have antenna channels, and she wants to replace it because it's "broken". Garbage product.

  • Primetime_TB
    Primetime 📺 (@Primetime_TB) reported

    Finally watching @this_is_acw After Shock. Starting from beginning. Had issues with devices so eventually settled in on canceling the subscription through @Roku and then subscribing to @Triller_TV+ itself and hopefully this will let me watch it on 2 tvs.

  • shortbumble22
    B (@shortbumble22) reported

    Trying to change the batteries in my @Roku remote for the first time. Except there is a lip at the bottom of where the batteries go, I am sure to help prevent them from popping out on accident...BUT HOW THE HELL DO I GET THEM OUT ON PURPOSE.

  • harty2you
    Alan Hartland (@harty2you) reported

    @Roku hi, I live in the UK, I have a Roku streaming stick I bought in November 2025 from Tesco. I have had no problems with it until today. I am not able to use BBC iPlayer app. I have done all the resets but still not working. All other TV apps are ok ?

  • AngelClaw316
    angel claw (@AngelClaw316) reported

    if u work for @Roku please know that i hate you

  • JonKjackson
    TeRIFIER44 (@JonKjackson) reported

    @RhondaShear @Roku I cannot find a single thing about Up All Night. Please help.??!!!

  • RychRage
    Rych Rage (@RychRage) reported

    @Roku @jjscomedy Roku, we shouldn't have to connect to the internet to watch OTA channels. Please fix this. If there is an internet outage, which does happen, then Roku users are screwed from even our local OTA channels.

  • jaketomberlin
    Jake Tomberlin (@jaketomberlin) reported

    @Roku I’m a long-time Roku fan, but this latest home experience is terrible. It’s so bad I’m considering Apple TV. Please roll it back to the last version or give users the option to do so.

  • RogerChrista
    Roger Pollard (@RogerChrista) reported

    @hulu_support I have 1G internet using a @Roku Ultra. It’s not an internet or device issue. Like I said, it’s ONLY on this channel and ONLY for games, not regular programming.

  • BrentStewart17
    Brent Stewart (@BrentStewart17) reported

    @Roku where are you with fixing the issues with @MLBTV? I can’t even watch the @cubs game tonight.

  • FullPyrtection
    Pyrtection (@FullPyrtection) reported

    @ReelzChannel Having streaming issues tonight? Can’t get past black pickup truck search. Restarted @Roku got to same place and locked up again.

  • atveusa
    Atul K. Verma (@atveusa) reported

    @Roku your streaming stick is not working and I can’t find a way to return it. Your support page is asking to speak with someone but the number is not connecting. Not a good support model I see

  • MeetYouAtMoes
    Moe's Place (@MeetYouAtMoes) reported

    @Roku Thanks for the response. Yup. Tried that. Doesn't work. And the buffering is constant. It only happens on the Blaze App. It makes it completely unwatchable.

  • rosevera
    Rose Vera, J.D. (@rosevera) reported

    @Roku Im interrupting your post to bring something to your attention. I have been a loyal customer for years. Recently, your billing department has billed my credit card several times a month. I've called to complain but get nothing but a bad attitude. Perhaps you can help me.

  • desunyan2
    🐸💚💚💚 (@desunyan2) reported

    @Roku I need the apps I use right at the top. I need to rearrange the quick access area and I cannot. Tell me how to rearrange them. I have to scroll all the way past a bunch of stupid junk to see my apps on the order I want them in. Tell me how to fix this immediately

  • michaelbrandorg
    Michael Brand (@michaelbrandorg) reported

    @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

  • harty2you
    Alan Hartland (@harty2you) reported

    @Roku well done , my HD Streaming stick is now getting BBC iPlayer that has been unavailable for the past few days. Obviously a major Tech problem.

  • MrScottFletcher
    MrScottFletcher (@MrScottFletcher) reported

    @Roku - your latest updates have really borked antenna live TV recording. Almost unusable. Rewind works until it doesn’t, sometimes just wipes out the buffer, doesn’t show the cursor/scrub time on the timeline, no more thumbnails while scrubbing? Ouch.

  • InfraCards
    . (@InfraCards) reported

    @YouTubeTV your @Roku app is awful and doesn’t work properly. Please fix or remove.

  • hope_britt
    Brittney (@hope_britt) reported

    @DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy

  • Ki_fun_thoughts
    Ki (@Ki_fun_thoughts) reported

    @Ask_Spectrum I noticed a bill for $115 MORE on my Spectrum. Turns out, without getting my permission, anyone can add TV services from their TV. Spectrum blamed @Roku - NOT Roku's fault! This is 100% Spectrum ALLOWING my credit card to be billed. Yo Spectrum, FIX IT!

  • Rdrneil
    RaiderNeil (@Rdrneil) reported

    @Roku i've never had a problem with roku, had to reverse a Cable one time and that was it, and I love the new voice remotes that are rechargeable, only issue I've had is with Disney not being able to click on it and it comes on says can't login from your area error 43 error 83

  • xprezeu63204
    xprezeu (@xprezeu63204) reported

    @Roku I was going to join today but your app doesn’t say much. Yiu cannot chat because of bats in Apple phones. Does it work on Verizon ? I have no idea what a subscription is or how much it is. Get a new a manager. I’ll find something else I guess.