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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (27%)
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Buffering (21%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Playback Issues | ||
| Playback Issues | ||
| Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa 🇮🇹🇺🇸
(@mountain_mama80) reported
@DonHarbeson Well roku should work with the jetpack. ..
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Brian Kubly
(@kubs4) reported
@DIRECTV why does Roku say fs1 is not in my package. Please fix
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Eugene Hamilton
(@eugene_hamil) reported
@NOW Your Roku update has made me unable to access a subscription I pay for. And you have made zero effort to help me despite several requests.
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Martin Howden
(@thehowden) reported
@NOWHelpTeam why is noone replying to the endless tweets that now tv is not working on Roku. It’s clear there is a widespread problem for the last few days. Can’t get on it
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Benjamin Drury
(@The_Culture_Guy) reported
from
Whitley Bay, England
Absolutely hate the new @NOWTV_It UX on the @Roku box. It's almost unusable and designed by fools.
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Benjamin Drury
(@The_Culture_Guy) reported
from
Whitley Bay, England
Absolutely hate the new @NOW UX on the @Roku box. It's almost unusable and designed by fools.
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NOW Help Team
(@NOWHelpTeam) reported
@thehowden Roku believe they have found the cause of the majority of issues we are seeing and plan to release a software build in the next 24 hours
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Theta Warrior
(@ThetaWarrior) reported
@PliskinSnak3 They are support and resistance levels. Once a support level is broken I look for weakness to continue, which was the case with ROKU. To find these I look at all timeframes.
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TrumperSticker
(@trumpersticker) reported
We have 3 @Roku devices. On 2 devices, @discoveryplus pauses & then skips ahead. On 1 it just skips over programming - every few minutes on every show. The devices are on the list of supported devices. One is brand new. Is @discoveryplus going to fix this or do we need to cancel?
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David gravel
(@thunderw0lf2000) reported
@RikiRachtman @gimmeradio Damnit doesn't work with the Roku streaming stick.
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Nick Stevens
(@MisterCrueler) reported
@j_lambert_ @cperruna That's a bit harder. When things are getting ridiculously overbought or I start feeling uncomfortable with the amount of risk in the position. I hedged ROKU in December and added again to the hedge in January. Best to think of the hedge as money spent to help you sleep.
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PrairiePhlox
(@PrairiePhlox) reported
@DmMoax weird, on our roku we don’t have that issue. But we also had to buy a brand new ******* roku because of course Disney + was compatible with like two exact things and it’s ridiculous
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EdRon
(@MisterClay14) reported
@PLDT_Cares actually it always happened to us whenever we watch thru cignal in roku. i am still waiting for a pending cignal apparatus that need to deliver on us that might be solve d problem
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Melissa 🇮🇹🇺🇸
(@mountain_mama80) reported
@DonHarbeson Yeah, I tried that already. I couldn't get roku to work on my TV. Not sure why. Tried for 2 days, and someone else helped and we still couldn't get it working
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Mark Nielsen 😷
(@manielse) reported
@RachaelMDK @HeelsWearPink If the app doesn't work anymore, you can still cast Twitch from your phone to Roku.
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Don't follow me
(@artboiled) reported
@Doubleh55 @outlawvern MONSTER PROBLEMS was actually its original title. They changed it to L&M at the last minute for VOD after they cancelled the theatrical release. So looks like someone at Roku forgot to update their database.
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Trudy B
(@idc___________) reported
Does anyone else’s Discovery plus app constantly crash on @Roku ? It’s hella annoying
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NOW Help Team
(@NOWHelpTeam) reported
@StephanieRiou Roku believe they have found the cause of the majority of issues we are seeing and plan to release a software build in the next 24 hours
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Vᴇʀɴ wrote a horror novel
(@outlawvern) reported
I haven't seen LOVE AND MONSTERS yet and couldn't find it on Roku until I realized it was listed as MONSTER PROBLEMS. How did they managed to get an Oscar nomination for a movie where the marketing department is thinking "****, I don't know, try a different title"?
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Don Harbeson
(@DonHarbeson) reported
@mountain_mama80 good luck, love my Roku, I use YTubetv, and several other free and low cost apps. My internet is through wireless phone co and download is 15mb and very few issues with it.
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LifeRuiner103
(@probheardright) reported
@nola_creole I found it thru Roku search, thank you. I had to pause a lot because of work but lord, mess.
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Kim
(@KimHartSutton) reported
My iPhone and my Roku TV will not connect to the Wi-Fi in my house. Everyone else seems to be doing fine with it, Xbox is fine, all other phones/laptops are good. Suggestions? Help? @BellAliant
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Don Harbeson
(@DonHarbeson) reported
@mountain_mama80 That's too bad. When I am on a trip I just grab the Roku and hook it up wherever I am and it works. Is your internet fast enough? Need at least 5MB download then it doesn't work too good, better with 10MB or higher.
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Joanne Matson
(@Mrs_matson) reported
@DisneyPlusHelp why do I have to login everytime I use this on my Roku stick? Why can't it just store login details? It is becoming a real pain!
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courtney james
(@courtneyjames) reported
@CraveCanada I love when a company offers nothing to loyal customers but discounts nee ones. Also, fix your damn closed captioning. For years to give the same response to this. I have it turned on my TV, PS4, and Roku and still no cc in Crave.
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TrumperSticker
(@trumpersticker) reported
We have 3 Roku. On two devices, @discoveryplus pauses & then skips ahead. On one it just skips over programming - every few minutes on every show. The devices are on the list of supported devices. One is brand new. Is @discoveryplus going to fix this or do we need to cancel?
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David Morton
(@AtomicApex) reported
@CBSSports fix your Roku app asap. I have to delete and reinstall if I go to the homescreen. For some reason you app thinks my tv provider doesn't work. #FixYoShit
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Matthew Vas
(@yuppiestmatt) reported
@almostneonuk @4Viewers This happens on all our roku devices as well. I don’t think it’s device specific, it looks more like a long standing problem with the all4 app on any TV (phones seem to be alright but for some strange reason all4 doesn’t let you cast from phones!)
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They call me Shevy
(@JusBeingSHEVY) reported
Driving to work and on the phone with my mom and aunt trying to explain the Xfinity app on Roku tv. My head hurts.🙃
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Melissa 🇮🇹🇺🇸
(@mountain_mama80) reported
@DonHarbeson I tried for 2 days. Nobody could help. Googled it.. nothing. I took it back. I'm just getting a roku TV.