Roku down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (30%)
• Sign in (29%)
• Playback Issues (19%)
• Buffering (17%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Boerne	Playback Issues	1 day ago
San Jose	Sign in	1 day ago
Knoxville	Buffering	1 day ago
San Jose	Sign in	2 days ago
Gaylord	Playback Issues	2 days ago
Akron	Playback Issues	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Hsieh (@rhsieh3) reported 35 seconds ago

  @OfferUpSupport I do not understand why an Amazon Fire TV Streaming Stick would be offensive. Not too long ago, I posted a Roku streaming stick and had no issues. Not only was my item removed without a warning, but my account was closed as well. Could you please assist?

• 
  Hugo Vincent (@yugimtl) reported 1 minute ago

  @Roku Does this work on our Zombie Teenager....

• 
  John Ho (@jsho12) reported 1 minute ago

  @NBALPSupport ps5 and Roku apps still not working. Short Microsoft stock.

• 
  Lil’ Donny B (@LilDonnyB) reported 8 minutes ago from Blacklick Estates, Ohio

  @Ozguy_Blazers Still not working. Every other game loads fine, but this one does not. On the Roku tv nba app. Just dumps me right back to the splash page.

• 
  Kyle 1o1 (@worthwhile_kyle) reported 15 minutes ago

  @Crunchyroll not working on my roku, some shows work most don’t load. I tried everything from deleting the app, clearing the cache, even a factory reset. Nothing works

• 
  my bloody valentine fans east coast chapter (@dorawnfredread) reported 17 minutes ago

  You guys saying you want to live in the roku town is slaying me like them ****** got godzilla alien invasions and all sorts of issues out the ***** I want NO PARTZ

• 
  Dumpmaster D for Rangers 3b coach Stan account (@MrSugarPenis) reported 17 minutes ago

  @RokuSupport @AppleTV was copied on the original tweet. I assume they have the email of @AppleSupport. But FYI, this has been your boilerplate answer for every single problem: it must be the app, can’t possibly be us. Apple is just the worst. Lots of apps suck on roku.

• 
  𝗴𝗼𝗼𝗱𝗮𝘇 𝗳𝗶 𝗱𝗲𝗺 (@kaeethstallion) reported 18 minutes ago

  roku tv’s so fck ***, quality on zero.

• 
  Mile Wagner (@Crushed_Loves) reported 21 minutes ago

  @KevChestnut @NBALPSupport Hit enter again and the game should start - but @NBALPSupport please fix the Hide Scores option - when restarting the app after selecting option to hide scores, it shows scores again NBA Roku app version 4.3 - let’s fix ASAP please

• 
  tae kim (@firstadopter) reported 21 minutes ago

  @anshelsag @LGUS @Sony I just use Roku. TV OSes are all terrible

• 
  Paul J. Spetrini (@PaulSpetrini) reported 22 minutes ago

  @iamCheers_ @troytrilla @glacier_heart Honarary degrees maybe. If I pay for a degree, that **** is mine and I’m free to do what I choose with it. Saying otherwise is like saying Roku can walk into my house and take my TV I paid for if I talk **** about the quality of its service.

• 
  oldguy50 (@oldguy502) reported 24 minutes ago

  @RealPeterLinder You are really questioning 5-6 multiples. Au contraire, I think these will easily be achieved. The stock market is tired of PTON, ROKU, PINS, UBER etc. Stocks that are nothing but broken promises of future earnings. Energy stock earnings will only be accretive from here on out.

• 
  TeamYouTube (@TeamYouTube) reported 31 minutes ago

  @Jer_Seely to confirm, are you able to choose the description box so it can expand and provide the full deets? if not, make sure that you have the updated version of the app and Roku software installed to help fix such issues

• 
  serious gourmet **** ☕ (@jflysocal) reported 31 minutes ago

  @dailywireplus you need to fix your roku app. video is always choppy now. canceling my sub if this isn't fixed soon.

• 
  ♿🖤🩶🤍💜 Ye Olde Dracolich 🖤🩶🤍💜♿ (@DraconicVerses) reported 32 minutes ago

  Hey, @Crunchyroll! Do you keep your odd numbered episodes on a different server than your evens? If so, check the even # server, because I can ONLY watch odd numbered episodes on my Roku. I know the problem's on YOUR end, because Roku ran me thru their troubleshooting routine.

• 
  Scott (@sjholland87) reported 33 minutes ago

  @bt_uk vc011 error when using the bt sport app on my roku. Not location problem as people keep saying, Internet is fine. Any ideas?

• 
  Robbie Stewart (@robbiestewart89) reported 35 minutes ago from Knoxville, Tennessee

  Issues with @TheRokuChannel are fixed. @Roku had release a software update, which screwed up my network settings again. Fixed by resetting them and reconnecting to Wi-Fi. This is an ongoing issue N their software update releases.

• 
  Ophir Gottlieb (@OphirGottlieb) reported 37 minutes ago

  @AndySwan @BenAltitude I'm worried about ROKU for larger issues than macro headwinds tbh.

• 
  Hugh Jazz (Gabby) (@AbberGabber) reported 38 minutes ago

  @thezacharymike I have issues with twitch on my Roku, so I don't watch it as often as I like. But I followed and threw you my prime sub!

• 
  Ron (@ron3545) reported 38 minutes ago

  @paramountplus My champions league games don't work. How bout a refund of this months charges. Champions league is literally the only reason I watch. Am on roku btw.

• 
  Midgardsormr’s #1 Fan (@Hope_incarnate) reported 39 minutes ago

  Roku rlly is sometimes too good of a person for his own good lmao. Not understanding gil because he could never compare something that took years of experience through labor and love to make, feels cheap comparing that to coin instead of trading something that took equal work.

• 
  Dumpmaster D for Rangers 3b coach Stan account (@MrSugarPenis) reported 39 minutes ago

  @AppleTVPlus one thing u could do that would be helpful is get some of your crack IT squad to make your app actually work on a @Roku. I don’t see how this would be so hard, but u and roku are either at war or don’t care.

• 
  Scott (@sjholland87) reported 43 minutes ago

  @LMEvans95 @btsport Same problem playing through the roku app. Vc011 Nothing wrong with my internet as it's all running fine through the bt box on the celtic match in 4k 🤔

• 
  Tina 'T-Bone' Weber (@itstinaweber) reported 47 minutes ago

  @DisneyPlus @Roku about to lose my mind, why is screen reading turning on whenever it wants? can’t turn it off either, have to go back and replay. not ideal for toddler bluey binges. #help

• 
  My cats are smarter then you (@Zaxon551) reported 50 minutes ago

  @HBOMaxHelp It's a roku ultra. I'm not giving you my email. The issue is clear in the pictures. If not i will private message my thoughts, Might get hbomax, won't be doing it through hulu though. Fix it or dont.

• 
  caylay (@_caylay) reported 50 minutes ago

  @hulu_support It's definitely not working on my device. I have a roku express 4k. However I can see all the seasons on the mobile app, but it isn't my preferred way of watching.

• 
  Mark Lindsay (@MarkLindsay96) reported 52 minutes ago from Mulberry, Florida

  Update ... buying a new remote for the Roku didn't solve the problem of watching football on Prime because the Roku I bought them 5+ years ago that they've never used no longer supports Prime. So a second trip to Walmart is in my future today so we can get a newer Roku stick

• 
  arianna fine *** (@___CallMeAri) reported 53 minutes ago

  I’m so glad Roku got an app for the remote.. I hate my remote doesn’t work any more

• 
  Shawn Porter (@shawnporter23) reported 54 minutes ago

  @liamrulz Are you watching it via Roku? Might need to update your Roku firmware. There was a glitch the other day and that may fix it.

• 
  Andy Williams (@andywilliams250) reported 59 minutes ago

  @NBA @NBALPSupport Ongoing issues with the fact the audio sync is out on roku. No longer works on ps4. Only way was to plug laptop into TV. Constant buffering. Multiple browsers, restarted device, control bar never hides at all time and then it just stops. League pass sucks.