Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (32%)
• Crashing (23%)
• Sign in (21%)
• Playback Issues (19%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Harrogate	Buffering	4 hours ago
Camano	Crashing	14 hours ago
Carteret	Crashing	19 hours ago
Fort Wayne	Playback Issues	1 day ago
Indianapolis	Playback Issues	2 days ago
Minneapolis	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fletch will return in Avengers Doomsday (@IMFletcher2) reported 2 minutes ago

  @BigKorn80 @Roku That doesn't work now.

• 
  Travel Diva Lisa (@4TravelDivaLisa) reported 7 minutes ago

  @Roku and @Tubi Therearesome diehard fans of Babylon 5 like me that are very disappointed that neither of you have this show in your line up. Please fix this ASAP!!!

• 
  Rikki Ratliff (@rikkiratliff) reported 9 minutes ago

  @MeetYouAtMoes @theblaze @Roku I don't work at Blaze but Glenn has had Internet connection issues from FL to Dallas today.

• 
  Deen Bowden (@deenbodeen) reported 10 minutes ago

  Hey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681

• 
  MrScottFletcher (@MrScottFletcher) reported 10 minutes ago

  @Roku - your latest updates have really borked antenna live TV recording. Almost unusable. Rewind works until it doesn’t, sometimes just wipes out the buffer, doesn’t show the cursor/scrub time on the timeline, no more thumbnails while scrubbing? Ouch.

• 
  RSummers (@RSummers0) reported 19 minutes ago

  @Roku WHY isn't TBS channel updating it's episodes on Big Bang Theory? It says expired TODAY IT said that yesterday and still hasn't changed episodes! TBS people are asleep or not paying attention? 🙄 Please fix this!

• 
  Maya Belle (@cblanknyc) reported 21 minutes ago

  @Roku But no help with unauthorized payments? I was charged nearly $270. Can’t you do better than a one month refund? Please?

• 
  Osondu Esonwune (@OsonduEsonwune) reported 22 minutes ago

  @Roku @norcal06warrior Roku I’m having the same issue on the Netflix app on my Roku tv

• 
  🐸💚💚💚 (@desunyan2) reported 23 minutes ago

  @Roku I need the apps I use right at the top. I need to rearrange the quick access area and I cannot. Tell me how to rearrange them. I have to scroll all the way past a bunch of stupid junk to see my apps on the order I want them in. Tell me how to fix this immediately

• 
  Aaron (@_aarontokes) reported 23 minutes ago

  @Roku @Roku You guys make the shittiest ******* TVs I just bought this and all it does is glitch! Piece of ****!

• 
  Morticia (@Morticia121212) reported 24 minutes ago

  @tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.

• 
  trapuh (@trapuh) reported 26 minutes ago

  @Roku Problem started July 5th I’ve tried everything, sound still works but tv screen is still like the picture above, I’ve seen on Reddit that your tvs do this to plenty of people i don’t think anybody has a fix for it yet

• 
  Buttery Duck (@Nauseum62) reported 27 minutes ago

  @Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.

• 
  TucsonBlonde 🇺🇸💙🌊 (@TucsonBlonde) reported 27 minutes ago

  @Roku So about that redesign…how about you stop repopulating my Quick Access section with crap I don’t want/have after I’ve removed everything I don’t want or use? You’ve done it THREE TIMES NOW, and I don’t appreciate having my time wasted as I go back in and delete everything but my YouTube App, which is all that I use on this TV! section with yet more channels I have never used, and shoved YouTube back to the end, again. later. So how do I fix this PERMANENTLY? You can put whatever you want to after the YouTube app, but It’s MY interface, you give us the option to customize it, and while it’s not life ending to have to click several times to get to what took 2 clicks before, it’s very aggravating and I don’t appreciate the level of arrogance that a company displays when they undo the changes I made to shove stuff I don’t want down my throat. I’d appreciate a response, this is ludicrous. So please, help

• 
  Lisa (@_lovablecurves) reported 28 minutes ago

  @Roku wtf your backend is bent and broken it’s making use a 2FA but after trying and begging it for a ******* code to my email twenty times it hasn’t sent me a single ******* one you are the reason people are miserable and insane this **** is so ******. I hate companies like yours that make life hard for no ******* reason. I gave you a correct password and login let me get in my account wtf you ******* ********. You’re wasting my precious time on your failing tech and you fail you’re incompetent and you suck ***.

• 
  Rob Ables (@rables73) reported 31 minutes ago

  @Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.

• 
  Tundrawalker⍟⍟ (@tundrawalker00) reported 31 minutes ago

  @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

• 
  🇺🇸 Save Tina 🇺🇸 (@MissingReagan) reported 36 minutes ago

  @BioMathJason @Roku @TCL_Global Yes, that's the way it is supposed to work, and has worked for the 5 years I've owned this tv. TCL did an update the early part of this year that removed the ability to watch OTA without internet. They did send a fix for most customers after the backlash, but many are still twisting in the wind. Their LiveTv is the culprit.

• 
  Geoff Meador (@geoffmeador) reported 36 minutes ago

  Our @Ask_Spectrum outage has lasted all morning and USA vs AUS is coming up, so I just switched our @Roku TV to OTA antenna… except, in the most idiotic decision imaginable, watching antenna TV on Roku apparently requires a working internet connection now. 1/2

• 
  alex (@alexsears97) reported 37 minutes ago

  @FehInsane @Roku Happening to me too. This update was terrible

• 
  Faithful Gaming (@ColshopS) reported 39 minutes ago

  Hey @Roku update your TVs. My Roku TCL TV has been consistently having issues displaying anything connected to an HDMI port!

• 
  RaiderNeil (@Rdrneil) reported 39 minutes ago

  @Roku i've never had a problem with roku, had to reverse a Cable one time and that was it, and I love the new voice remotes that are rechargeable, only issue I've had is with Disney not being able to click on it and it comes on says can't login from your area error 43 error 83

• 
  Riot is Prideful θ∆🐺 | DNF -16 (@Mx_Error) reported 39 minutes ago

  HELLO CAN YOUTUBE ON THE ROKU NOT FUXKING CRASH @Roku @YouTube whixh one of ur faults is this because it happens all the time

• 
  Vakom Sunrunner (@VakomSunrunner) reported 40 minutes ago

  @Roku @RokuSupport Couldn't figure out where to report this but the episode order for The Transformers (1984) series is massively out of order. Not only are episodes not in the official chronological order, you've got season 2 episodes in season 1 and such. Please fix this.

• 
  Buttery Duck (@Nauseum62) reported 41 minutes ago

  @Roku It's terrible. Absolutely terrible. I should be able to arrange my home screen the way I want to.

• 
  Lee 🇺🇸 (@redneckleeusmc) reported 48 minutes ago

  @Roku joins the total enshittification gang with its trash update. User customizations, gone. UI is terrible, everything is high-friction, and there are more ads. This is for a device I pay for. It's hard to name a single thing in tech that hasn't gotten markedly worse in nearly every way the last five years. Windows. Mac. Linux. iOS. Google. Amazon. Netflix.

• 
  Ken Kallembach (@imken24) reported 48 minutes ago

  @Roku I will NOT send a DM so you can ignore me there. Solve the problem here in public so anyone with the same issue can find a solution.

• 
  YourHead Drone (@DronePremier) reported 49 minutes ago

  @daisy_musician @paramountplus @Roku Paramount is the only one we had issues with. Appears it was a Walmart plus issue for us.

• 
  Lucas Soares (@lucasgsoares11) reported 54 minutes ago

  @F1Help @Roku @tvglobo This broadcast is becoming unbearable. The audio is out of sync, now there’s a random zoom that fixes nothing. Ever since it moved to Globo, it’s been nothing but headaches. The broadcast quality is terrible, and honestly I’m seriously considering stopping

• 
  Keny2 (@yas6444) reported 59 minutes ago

  @Roku POOR execution! great idea. I have many roku sound bars thinking they had all I want - WRONG! They all, within 9 months, have problems with: pairing to TVs, won't turn on TV or Roku box, sound crackles, Batteries drain FAST, etc. AND NO CUSTOMER SERVICE reply! don't buy...