Roku status: streaming issues and outage reports
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (28%)
- Buffering (27%)
- Sign in (23%)
- Playback Issues (16%)
- Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 1 hour ago |
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Crashing | 2 days ago |
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Crashing | 2 days ago |
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Playback Issues | 2 days ago |
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Sign in | 2 days ago |
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Crashing | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Hammer Hains, The Fud Dude (@HammerHeadcases) reported@Roku @Country2018gal We've had the same issue recently.
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Fletch will return in Avengers Doomsday (@IMFletcher2) reported@BigKorn80 @Roku That doesn't work now.
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Riot is Prideful θ∆🐺 | DNF -16 (@Mx_Error) reportedHELLO CAN YOUTUBE ON THE ROKU NOT FUXKING CRASH @Roku @YouTube whixh one of ur faults is this because it happens all the time
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Rob Ables (@rables73) reported@MLB can you please fix your streaming app for @Roku and Apple TV so they don’t suck? EVERY SINGLE game I watch on ANY of my streaming devices stops at least 3-4 times per game with spinning circle of death. No other apps have buffering problems on my 1GB line and mesh WiFi.
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Ken Kallembach (@imken24) reported@Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.
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Jerry Arnett (@arnettjerry66) reported@Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now
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Doc Myers (@JDMyers77397139) reportedI wish you two, @Roku and @Crunchyroll could work it out that I could watch my subscription when I'm away from home and my Roku t.v. Letting me watch on smartphone.
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The Diary Of A Social Gal (Stephanie Dolce) (@AxTheEx) reported@Roku how come I can’t create an account and I only have to sign in as a guest!? what kind of stupid set up is this?
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Random Acts of Crochet Kindness (@stuckathomemom) reported@TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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alex (@alexsears97) reported@FehInsane @Roku Happening to me too. This update was terrible
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Mike (@Hyper_59) reported@Roku you guys and whoever you have working over there are awful for releasing a tv software update and taking away home screen customization. I have a tv imput that i’m not using anymore (HDMI 2) and I can’t delete or hide it like we used to be able to. 😤🙄
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ky baby (@__kbolaydiggs__) reported@Roku might be the worst TV brand ever. Remotes never work, when you try to use a mobile remote it can never connect to the TV.. Let’s get it together.
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Bryan Wayne (@mrhappybw) reported@BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.
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mmmhmmm (@bleezy_db) reported@Roku Please fix the home screen. At least make it to to where we can land on the screen that allows us to see all of our apps on one page.
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Countrygirl (@Country2018gal) reportedI've been watching movies on the @Roku . The last 2 never showed the ending but immediately went to the next one in the app. What gives? I may stop watching those movies, if it continues to do that. Anyone else have that problem?
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Jinxsyns (@Jinxsyns) reported@BlueMoon_Mining @Roku Right! Besides whatever nonsense it's talking about titles this is the other reason im so angry 20 billion dollar company 450 ******* PEOPLE THEY EMPLOY THAT AT LEAST 1 OF THEM COULD ******* FIX THESE BUGS
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sandiek is in the skiiiieeesssss (@sandiek) reportedthe new @roku layout is so bad that I delayed tuning into the #worldcup to fix it back after it got dumped on me.
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Heather Larson 955,703 (@WriterHeatherL) reported@SaThomas__ I get it with every “smart” tv. Roku, Google, the Amazon thing… they all stink. Same class. All annoying. @Roku is no different to me. I had no problems with OTA tv, js
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FrancisCOM. (@fmarqueze) reported@roku now it turns out that if I don't have internet I can't watch broadcast TV. What a terrible system, I'll never buy a TV with Roku again.
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Brett Bear (@MikeyBoom32) reported@Roku Roku asking for a private message is ridiculous. Roku knows exactly what the problems are as it has been widely reported and complaints are numerous. Almost no Roku owner has not been touched by the new update. Slow apps, apps that will not open, unable to download new apps.
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Jerry Young (@xprezJerry) reported@Roku This is possibly the worst update in recent history. I have disconected my ultra and using the built in Vizio apps now, that is how bad it is. Looking for better solutions elsewhere #roku
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Morticia (@Morticia121212) reported@tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.
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Pencil Army (@pencil_army) reportedHey, @Roku, how many times do I have to hide "Soccer Zone" from my Home Screen before it actually stays hidden? Or is this some new feature where I will have to continue to keep doing every day? Would be nice if you could get the Hide function to work.
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𝐌𝐫𝐃𝐫 𝑺𝒂𝒈𝑫𝒆𝒄𝑾𝒉𝒐 (@SagDecWho) reported@ThePriorityPod @Roku I can view my ROKU camera live but the events give errors and won't show In other apps, after a few hours it goes back to the home screen. They really screwed up all the devices apparently
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TheBarbequePit (@BarbequePit) reportedStill no help on this btw @Roku
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Bryan Wayne (@mrhappybw) reportedIt took until July for me to get this “New” Roku Home Screen and it is awful. And reading the comments since @Roku rolled it out seems it has been awful for a month now. A two year could have done better. Reverse this ****.
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John Joseph Bonforte (@BonforteJohn) reported@Roku Problems since the update: 1. Sound goes away for DVD player. 2. Sometimes DVD player will no longer play to TV. Restarting fixed it temporarily - until today. 3. Spontaneous resolution changes after a sleep timer is used. 4. Trouble communicating with cable box.
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The TV Answer Man: Making Television Easy Again. (@TVForSeniors) reported@MatthewKeysLive @Roku Most TVs today are purposely not built to last. The industry decided long ago to stress quantity over quality.
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steve (@steve48717445) reported@Hisense_USA @Roku Apps will just crash. Don’t get a Hisense. I have to get a new tv
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Jinxsyns (@Jinxsyns) reportedThis is why I'm so pissed at @Roku and one of the examples i gave in my posts another multi billion dollar company that somehow can't get a website to work right yet has millions in testing hardware or at least millions available to test the site before rollout but thats too hard