Roku

Is Roku down?

No problems detected

If you are having issues, please submit a report below.

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Roku Outage Chart 11/28/2023 10:25

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  1. Sign in (29%)

    Sign in (29%)

  2. Crashing (27%)

    Crashing (27%)

  3. Buffering (26%)

    Buffering (26%)

  4. Playback Issues (16%)

    Playback Issues (16%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesColumbus Sign in
United StatesTipp City Sign in
United KingdomBarnsley Crashing
United StatesTurlock Crashing
United StatesChicago Sign in
United StatesSaint Peters Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • zaytoven_16 Isaiah Townsend (@zaytoven_16) reported

    Why do roku remotes work when they want to ?

  • tweetsaresilly Sarah Jane (@tweetsaresilly) reported

    My only problem with @hbomax on @roku is that the interface is a lot more invasive to the picture on screen (skip recap, skip intro, etc.). Maybe I just got used to watching with @chromecast....

  • __MicahMarie MB✨ (@__MicahMarie) reported

    I’m getting tired of my Roku remote picking & choosing when it wants to work 😒

  • roncoscillator Matt Ronco (@roncoscillator) reported

    @elonmusk I worry that we will simply work more when we can work on the way to work. When not working or on the way to work, Netflix and minibar? Or maybe roku? Who will win the rights to be your digital entertainer of choice Mr Musk?

  • Jesse68196782 Jesse (@Jesse68196782) reported

    @HBOMaxHelp I have a @TCL_USA @Roku tv 6 series 2020 and I’m trying to watch Wonder Woman but it’s very laggy and glitchy. Please help

  • littlel0ca - (@littlel0ca) reported

    Letting B sleep and I can’t figure out how to use his damn roku lmao help

  • miralleah Lauren Silverstein (@miralleah) reported

    @AmazonHelp Thanks, but that doesn’t solve the issue. I’m already using the Prime App for Roku. I’m trying to let you know episodes are playing out of order when streaming with continuous play. Can that issue be resolved - presumably on your end?

  • AwkwardFrom1997 burley (@AwkwardFrom1997) reported

    @DJ_Harambe_ Hurry up. We gotta help Roku blow up the sun.

  • FreedomOrBust Hustling For Freedom (@FreedomOrBust) reported

    @Bryconsin @reshoftc Unlike Roku, Netflix etc which suit the mindset of the population (sit in front on a TV) - $PTON requires hard-work. I may be wrong but can't see this taking off.

  • 24thminute Duane Rollins (@24thminute) reported

    @jmeisenh Thanks. I fear I might be having a Roku interface issue. May have to search for the individual game as I don’t have a video tab

  • rymcph Ryan McPherson (@rymcph) reported

    Hmm... @Roku finally adds @hbomax to their devices and it’s the only app that continually freezes or doesn’t work at all. I’m sure this is just a coincidence. 🤔

  • JJHoalt Dad the Impaler (@JJHoalt) reported

    @TCLNA_Support @RokuSupport Can anyone help with why the live TV guide since latest Roku update some channel guide data and the signal meter do not function? I even redid my setup and example NBC5 chicago show no guide data but if i channel up to it it's broadcasting?

  • compassionateve compassionate vegan (@compassionateve) reported

    @Roku my remote won't hold the pairing with my streaming stick. I'm super annoyed because I can't go through the whole start up (setting up channels and logging in to each app) everytime I want to use the device. Do you think it's just the remote? Or do I need a new device? #help

  • Mozenator Mozenator '20 (@Mozenator) reported

    @HBOMaxHelp Tried that, didn't work. I was mistaken, I have a Roku TV TLC series 6...not the ultra ...sorry..I have removed the app rebooted turned on & off, different times of the day its always a herky jerky image, sound is fine, everything else on HBO Max is fine too

  • yelvington Steve Yelvington says wear your mask (@yelvington) reported

    Our real account exists, has not been hacked, and I can log into it on the web. My wife is finding similar complaints from others on Reddit. Appears to be a @roku problem.

  • miralleah Lauren Silverstein (@miralleah) reported

    @AmazonHelp Thanks, but that doesn’t solve the issue. I’m already using the Prime App for Roku. I’m trying to let you know episodes are playing out of order when streaming with continuous play. Can that issue be resolved - presumably on your end?

  • EhrenPhanatic8 📎Ehren Proha (@EhrenPhanatic8) reported

    @RokuSupport Apple TV+ on my Roku stick will not let me sign in.

  • PatMelkey Matthew Pelkey (@PatMelkey) reported

    Update: it was a @Roku tv issue. One factory reset later and we're back in business. Weird.

  • goIdrushjk 🧸🍓⁷ (@goIdrushjk) reported

    @TAEJOONBUBS i was hoping my roku tv would work with it but 🥲

  • blesiek blesiek 🦠 (@blesiek) reported

    @jellyfin @JoePalma If roku hasn’t have an option to trust untrusted certs it probably won’t work. I use a freedns provider and a free cert provider (need to generate every 3 months) but it works then. You need to try. You can also try a paid cert where you can even put an IP address in it (cont.)

  • karma41047 Proud DEPLORABLE trying to keep the faith ❌❌ (@karma41047) reported

    @nnwhcaandmbwhca @GKeile Now. If I remember correctly, when you open it, that's where you set up your account and credit card I have 6 Roku sticks, you can use it simultaneously and on the computer Going to try to get some sleep soon. Hope this helps. If you're stuck, let me know, will try to help.

  • daneelshof Dane Elshof (@daneelshof) reported

    @ChrisPirillo I have had the same issue with the Roku remotes

  • horsemodels DEPLQRABLE #NeverBiden Debbi (@horsemodels) reported

    @MustangMan_TX I prefer OAN but have trouble finding updates on ROKU. I haven't had cable tv for 14 years now.

  • zaytoven_16 Isaiah Townsend (@zaytoven_16) reported

    Why does roku remotes work when they want to ?

  • withlove_jimin ana claire⁷ 🐣🐰 (@withlove_jimin) reported

    @snowandsuga YES I mean uh.,,,,, sorry it wont work with roku 👉🏻👈🏻 but ur always welcome at my house ♡♡♡

  • jacob_addison Jacob Addison (@jacob_addison) reported

    @hulu_support Watching on roku, every show I watch dims towards the end (5 min left), tells me what will play next, and says there are 263 seconds left. How do I fix this?

  • BkLiveWire Matt Handel (@BkLiveWire) reported

    @RokuSupport Regarding the Roku iOS mobile app, when using the private listening feature with Bluetooth earbuds, there’s a really bad audio lip sync issue when watching videos.

  • Snoogins34 Rob Simon (@Snoogins34) reported

    @HBOMaxHelp There is a thread on the Roku Community about stuttering playback issues with #WW1984 on Roku TV's. I am having the same issue on my TCL 75Q825, any update on a fix? Others there have reached out & gotten confirmation of an issue with the app.

  • firstHat the no-kale shelter (@firstHat) reported

    @neontaster My chrome stick sits in a drawer and only gets pulled out as a loaner from time to time. I have an older Roku box and a newer roku tv. Yes I need to reboot the devices every couple of months, but have never had any lasting issue with them.

  • vaironp Vairon Perez - What can go wrong? (@vaironp) reported

    @TheFPIA 2hrs later outage still on Lmao Currently have my roku on Hotspot Lmao