Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (28%)
- Sign in (27%)
- Playback Issues (20%)
- Buffering (19%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glendale
|
Video Quality | 18 hours ago |
|
Kite
|
Buffering | 2 days ago |
|
Springfield
|
Sign in | 3 days ago |
|
Weiser
|
Playback Issues | 5 days ago |
 Esmeraldas
|
Buffering | 5 days ago |
|
Tulsa
|
Buffering | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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💫👁🗨JaxBeachLady222👁🗨😘 (@JaxBeachLady222) reported@Mickultra12 @comcast @Xfinity I don't seem to have a problem with connecting but I have to unplug the Roku every day - then reactivate it and then plug it back in - Very strange. 🤔
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Sean N.🔫 (@dsean) reportedI've already done all of the troubleshooting suggestions. None have worked. The only device your service has an issue with is a Roku stick 3600X on a Starlink network. Every other app works fine. It's just the Hulu app that has performance issues. And by that I mean the video and audio on both live and DVR'd shows are out of sync and usually crash after a few minutes (if that). The workaround is to go to a different TV or to use a different app - i.e. use Disney+ to watch shows because it works there but not on your app. A recent example is the new Librarians show. Works fine on the TNT app using Hulu's login (though I have to sit through ads). Completely unwatchable on the Hulu app. Barely plays off the cloud DVR with out of sync audio and crashes the app every 2 minutes or so.
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Smalls💎 (@Pebbles_GoGetta) reportedIs anyone else @Roku remote not working for @netflix ?
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Roman Empire (@saveusroman) reported@Roku fix your espn app.
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Skippy QSB (@Skippyqsb) reported@Roku @TheRokuChannel Keep getting connection issue error and telling me to check my connection, then it dumps me back to main Roku menu. Connection is fine. I have no problems with other apps, just with Roku Channel. I have checked for updates and rebooted. Still getting error.
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Witchmaster (@Witchmaster) reported@Roku @raizalicea Roku is still broken. My continue watching has necroed shows I've completed over a year ago, and still has items i cannot remove. I get it, you guys have no real competition so there's no reason to worry about quality or reliability.... Just outsource it to programmers that know
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WedNightDinner (@DinnerWed) reported.@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?
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Mets Police (@metspolice) reported@TeamYouTube nothing broken. Just want to switch the player (Roku) to 1.25x and have it stay that way forever. Thanks!
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xxx (@xxyumhaj) reported@PrachiR46315213 Mein kisi ko Kiu Roku I haven’t seen any post like that, and as I said, idc about Hania, diljit or the film. I found your statement to be dumb so that’s why I quoted your post, you should’ve been clearer about what you meant if you have a problem with me questioning it
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Courty (@NascarSTARlite) reported@hbomax @HBO please fix your @Roku app. I shouldn’t have to hunt for the show I’m trying to finish binging! Also “continue watching” doesn’t need to feed me the previous episode that I just finished #bemorelikenetflix
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Dane001a (@dane001a) reported@Abinitio12 @Roku I can’t get Ryukyu live TV to work
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Bill K. (@Hubbyboogie) reported@LCLoudmouth @Roku I think I read they’re going to be fixing that issue.
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A Shubert (@ashubert) reported@YouTube @RokuSupport @Roku Also when watching YouTube and listening on private listening the controls on the iPhone app don't work either. You can't pause a video replay a video backspace you can't exit nothing you can see your finger moving on the pad but it doesn't do anything. Only w YT
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drewisgod6372 (@Andrew94722910) reportedSomebody help me find the Roku remote
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Chris Ducote (@cmducote1227) reported@hulu_support @cole_fine Same issue here! Live channels are down. Trying to watch on Roku and all channels are stuck on a loop. Also tried on the iPhone app and get error code p-dev318.
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Nicholas Helton (@RealtorNickH) reportedAnyone else have issues with @Roku remotes? 3rd time replacing it and now the one I bought in January is broken and they won't replace it either!
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April (@MsWolfe8) reported@Roku Idk what is going on with this stupid TV ive only had a year! But I come home and all my streaming apps are gone and when I add them back Its giving me a error message!!!!!!! Never again
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wizard who hates ai (@0U0S0E0R0) reported@Roku @AMinecraftMovie @WBHomeEnt nobody ******* cares fix your load times
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Mary Ashbaugh (@MaryAshbaugh6) reported@Roku fix your ESPN app please. Tired of the games going backwards and freezing up.
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Sera (@Seraknits) reportedDon’t buy a @Roku brand tv. They come with the brightest all the way down so you can’t see the screen and even Roku no support can’t fix it.
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𝕯𝖆𝖑𝖙𝖔𝖓 {ł₮'₴ ₵Ⱨ₳Ø₴; 𝕓𝕖 𝕜𝕚𝕟𝕕} (@daltagnan_) reported@TCL_Global @PlayStation Turns out it was @Roku's new screen Trial. If this issue happens to you, go into TV Settings > Home Screen and disable the Screen Trial that is listed in there. Fix my issue right away.
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Imani Drayton (@imanidrayton27) reported@gcanderson57 @PlutoTV @Roku I'm using a Hisense Roku TV and mine does the same thing you've mentioned. I pretty much did everything reopened the app, restarted the TV and neither of those things worked. Like I said it could be the app that's causing the problem.
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NESN Support (@NESNSupport) reported@JackODonohue @NESN @NESNsucks Hi, this issue was fixed in the Roku version 3.9 update. Please update your Roku device to the new version and restart. Thank you
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Nic (@LilNic000) reportedHey @DisneyPlus, why are subtitles not working today? First, I tried this week's episode of #OnlyMurders, then I tried the first episode of series 2 of #HighPotential, and neither had any subtitles. I'm in the UK and using a @Roku stick to stream. #Accessibility
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Alex Spicola (@AlexSpicola) reported@Roku @RokuSupport NEED HELP! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?
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A Shubert (@ashubert) reported@Ask_Spectrum @Roku funny the last rep I posed this to hadn't heard about this problem. My brother was going nuts & pressed every button & found out you guys moved it. It's now the 10 second rewind button. So never mind. But you can add this bit of knowledge to your repertoire.
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RoughTradeRadio (@RoughTradeRadio) reported@walt_stachura Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."
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Joe McIlvain (@mac_attack54) reported@Roku I’ve seen dollar stores in poor areas with higher quality product than you
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DogPerson! (@dog_person20) reported@Prime_KD @Apple I think it might be a @Roku problem. I can stream on the Apple app on my phone and directly through the TV, but the Roku app crashes.
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Melanie Morgan (@MelMMorgan1) reported@fuboTV @Roku @AskAmex Amex, fuboTV and Roku will not cancel my subscription. They each say via bot chat that the other has to do it. But no one will. Can you just block payment? Or where/how can I get help to cancel my subscription?