Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (34%)
• Sign in (25%)
• Buffering (22%)
• Playback Issues (16%)
• Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Colorado Springs	Crashing	6 hours ago
Clute	Crashing	2 days ago
Spring	Sign in	2 days ago
Los Angeles	Crashing	3 days ago
Lansdale	Buffering	3 days ago
Clifton	Crashing	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SportsTurfPro (@sportsturfpro) reported 3 minutes ago

  .@NFL @Roku app is repeatedly crashing this morning. HELP! 🏈

• 
  cats collectibles tcg (@Catscollecttcg) reported 6 minutes ago

  @Roku PLEASE HELP 🫪🫪🫪

• 
  Jinxsyns (@Jinxsyns) reported 10 minutes ago

  This is why I'm so pissed at @Roku and one of the examples i gave in my posts another multi billion dollar company that somehow can't get a website to work right yet has millions in testing hardware or at least millions available to test the site before rollout but thats too hard

• 
  Mike (@Hyper_59) reported 12 minutes ago

  @Roku you guys and whoever you have working over there are awful for releasing a tv software update and taking away home screen customization. I have a tv imput that i’m not using anymore (HDMI 2) and I can’t delete or hide it like we used to be able to. 😤🙄

• 
  Stacey (@Nerd4915) reported 13 minutes ago

  @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.

• 
  Heather Larson 955,703 (@WriterHeatherL) reported 16 minutes ago

  @SaThomas__ I get it with every “smart” tv. Roku, Google, the Amazon thing… they all stink. Same class. All annoying. @Roku is no different to me. I had no problems with OTA tv, js

• 
  Sasha :) (@hldmydk) reported 18 minutes ago

  Since when is the Roku remote app behind a paywall? My remote is broken and I can’t turn down the volume or turn off the TV and I don’t wanna pay $8.99 like are yall crazy ? 🤨 @Roku

• 
  Lord Sammy Gato (@lordsammygato) reported 19 minutes ago

  @Roku Wow, those changes to the app are terrible! Thanks! 👍

• 
  sandiek is in the skiiiieeesssss (@sandiek) reported 20 minutes ago

  the new @roku layout is so bad that I delayed tuning into the #worldcup to fix it back after it got dumped on me.

• 
  Charles Wirtz (@CharlesEWirtzJr) reported 23 minutes ago

  @espn and @Roku - I can’t access any content. I’m logged into all my accounts, including @Sling, uninstalled and reinstalled all the apps, factory reset the tv, but still can’t get past the get access screen. I get confirmation “success” when I log into through my phone. Help!

• 
  Marvin Barry (@GravelyKen48135) reported 23 minutes ago

  The Netflix button is way too close to the play/pause button on the Roku remote. Pls fix @Roku @netflix

• 
  Jon P (@BamaGrad00) reported 24 minutes ago

  @roku The new home screen is awful

• 
  arthur fleiss (@arthurfleiss) reported 26 minutes ago

  @Roku I did that. Didn't help. Many People on Twitter had same issue with Paramount Plus.

• 
  FREE PALESTINE🇵🇸 (@FuckThe_USA) reported 26 minutes ago

  Exactly what millennia Are you worthless *********** going to fix the ******* @roku software in my ******* @TCL_USA @Roku TV so that I don't have to ******* redo the ******* wireless connection every ******* time I turn the TV off and back on. I've been ******* tweeting and ******* putting this complaint on the ******* website for three ******* years you worthless *************.

• 
  George H Frost III (@ghfrost3) reported 27 minutes ago

  @Roku you are a rip off. Customer service is bullshit take my money and when you can’t make it work refuse a refund. Well **** you. Back to cable

• 
  Qhu✳️🦆🏃‍♂️ (@Qhu_NFT) reported 28 minutes ago

  I have had it with @Amazon Fire Stick. I have a subscription to Shudder and Starz. I can no longer play them without buying a new subscription thru Amazon. I have a @Roku TV upstairs and have no issues playing my subscriptions. Today I ordered another Roku controller for downstairs. Shame on you Amazon. Bye fire stick. Just warning anyone who is thinking about fire stick.

• 
  3arnhardt ﻦ (@3arnhardt) reported 33 minutes ago

  I'm hearing @roku is too ****** to handle the 4k that the race was recorded in. Is that the issue?

• 
  Deen Bowden (@deenbodeen) reported 34 minutes ago

  Hey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681

• 
  Reality Bites (@realitybites_11) reported 35 minutes ago

  @Roku @RokuSupport your product is becoming unusable. Constantly unpairing the remote after exiting an app.

• 
  Sydney 👑 (@LoveMyFFAJacket) reported 39 minutes ago

  @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

• 
  Buttery Duck (@Nauseum62) reported 39 minutes ago

  @Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.

• 
  Bob Rickert (@bobrickert) reported 41 minutes ago

  Taking out the remainder of my Amazon Fire Cube controllers @amazon I have 3 and I thought they would all work well. Tried one Roku Stick and it is a much better experience. Too much advertising and useless stuff on Fire Cube plus it never really worked that well with You Tube TV. @Roku

• 
  𝐌𝐫𝐃𝐫 𝑺𝒂𝒈𝑫𝒆𝒄𝑾𝒉𝒐 (@SagDecWho) reported 44 minutes ago

  @ThePriorityPod @Roku I can view my ROKU camera live but the events give errors and won't show In other apps, after a few hours it goes back to the home screen. They really screwed up all the devices apparently

• 
  Kris G. (@Gundament) reported 44 minutes ago

  @Roku Hey can you guys fix a bug on your new Home Screen? When you click on the inputs from the home screen shortcuts, we are getting a green and blue lines all over the screen. But when we click the Inputs from the "Input List" tab, they work fine. Please fix in the next update.

• 
  Lee 🇺🇸 (@redneckleeusmc) reported 49 minutes ago

  @Roku joins the total enshittification gang with its trash update. User customizations, gone. UI is terrible, everything is high-friction, and there are more ads. This is for a device I pay for. It's hard to name a single thing in tech that hasn't gotten markedly worse in nearly every way the last five years. Windows. Mac. Linux. iOS. Google. Amazon. Netflix.

• 
  Starko (@Starko2341) reported 49 minutes ago

  @ojkoj @Roku *Exact* same problem with all my HDMI inputs, I have three consoles and it started after the recent update. I thought my TV was going bad. Someone suggested going to the input from the Nav menu rather than the button on the home screen. I will try that tonight.

• 
  Ken Hudson (@shareastronomy) reported 49 minutes ago

  I need to get off of @Roku here in the US. Changing the home page was the last straw. Any suggestions for an alternative? I could use some help.

• 
  𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported 51 minutes ago

  @Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!

• 
  Rob Ables (@rables73) reported 51 minutes ago

  @Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.

• 
  Buttery Duck (@Nauseum62) reported 55 minutes ago

  @Roku It's terrible. Absolutely terrible. I should be able to arrange my home screen the way I want to.