Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (27%)
• Sign in (27%)
• Crashing (24%)
• Playback Issues (17%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Williamstown	Buffering	14 hours ago
Dover	Crashing	1 day ago
Conceição do Jacuípe	Buffering	1 day ago
Assaré	Playback Issues	2 days ago
Knoxville	Crashing	2 days ago
Dolgeville	Crashing	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  no, i don't think i will, thanks (@a9ymous) reported 2 minutes ago

  @Roku stop continually making the Live TV interface worse, it's one of the reasons we got this RokuTV (pause/rw terrestrial TV). and fix your subtitle support, constantly having to go back to the main menu and unselect/reselect Always On.

• 
  Chris Ducote (@cmducote1227) reported 4 minutes ago

  @hulu_support @cole_fine Same issue here! Live channels are down. Trying to watch on Roku and all channels are stuck on a loop. Also tried on the iPhone app and get error code p-dev318.

• 
  Dr. GigaDad, PharmD, BCPS, BCEMP (@Shayne_McKee_) reported 6 minutes ago

  @enhanced_games @Roku @ResortsWorldLV Crazy that it took you until now to announce where you’ll be hosting the games. Terrible marketing.

• 
  Harvey Jackalope (@HarveyJackalope) reported 8 minutes ago

  @AppleTV and @Roku need to figure out why I can't watch @F1 without the Roku freezing and restarting after 10 minutes. Having no such issues watching on my phone.

• 
  Alan Hartland (@harty2you) reported 8 minutes ago

  @Roku well done , my HD Streaming stick is now getting BBC iPlayer that has been unavailable for the past few days. Obviously a major Tech problem.

• 
  MDV (michael delvecchio (@Mdvecchio1) reported 11 minutes ago

  @Roku staying in a rental with a roku tv. Absolutely awful quality and user experience. This brand is toast lol what a piece of ****

• 
  shelbzilla (@_shelbzilla) reported 14 minutes ago

  youtube forcing all brand accounts to be shown on roku is very annoying. i thought for sure they would fix that but it's been like 2 years. i should be able to choose which of my accounts are visible!

• 
  Greg (@Xuser784) reported 14 minutes ago

  @Roku system keeps crashing. This is a new issue as of today.

• 
  Bryan (@Bry1527) reported 15 minutes ago

  @Crunchyroll @Roku Hey is there a way to fix the Crunchyroll app on Roku tv?? It's been saying "session expired. You've been logged out" for weeks. I can still use my account no problem on every other device like normal.

• 
  David Cornell (@Cakefacethedad) reported 22 minutes ago from Rome, Latium

  Dear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?

• 
  EriePop⁷🌈❣🖤 (@ErieP0P) reported 26 minutes ago

  @gagaoolala The subs still aren't working on the roku app either & it crashes when I try to fast forward. I contacted you all about this last wk & still not working 😞

• 
  JRC_Lanoka (@JRCsystems) reported 27 minutes ago

  Hey @Roku and @prageru @DennisPrager - Did you know that apparently Roku is #blocking Prageru app? The app starts, but #anything you try watching crashes immediately and leaves you back at the main screen. Tried updating. Tried uninstall/ reinstall. Doesn't work!

• 
  Jason Burns (@jasonburns76) reported 27 minutes ago

  @DisneyPlusUK hi there, is there still a problem with your systems? I tried for 4 hours to cancel my subscription and was sent in circles by @Roku and Disney. Eventually a member of staff on your online chat told me to try later because he couldn't get into the system.

• 
  Brittney (@hope_britt) reported 29 minutes ago

  @DIRECTV & @Roku rcount your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy

• 
  TeRIFIER44 (@JonKjackson) reported 36 minutes ago

  @RhondaShear @Roku I cannot find a single thing about Up All Night. Please help.??!!!

• 
  Al Horford Pacino (@alpacinogrunt) reported 37 minutes ago

  @MLBTV FIX YOUR ******* ROKU APP. JESUS

• 
  austin bb (@popespeed) reported 38 minutes ago

  @Sling on @Roku Sling channels with scoreboard inset (e.g. ESPN), the Roku "*" function button does not work (to bring up menu to adjust brightness/other settings). Have to exit to a different channel before I can adjust settings. Is there a fix (or way to disable scoreboards)?

• 
  Kickball Legend (@DrinkyUncle) reported 39 minutes ago

  @MSNOWNews your channel on @Roku has not worked in two weeks. Every other channel works fine. It’s you. Maybe you can fix that ****?

• 
  Dr. Stack Sats & HODL (@NoBagHolder) reported 42 minutes ago

  Dear @MLBTV please fix your @Roku app. Every time I try to resume a game the next day from where I turned it off, the broadcast begins where I left off, immediately crashes, and then starts back at the beginning of the game when I restart it.

• 
  Pyrtection (@FullPyrtection) reported 44 minutes ago

  @ReelzChannel Having streaming issues tonight? Can’t get past black pickup truck search. Restarted @Roku got to same place and locked up again.

• 
  The Mosquito (@URNTRBL) reported 45 minutes ago

  I have no pictures on any @NBCSports @nba on my @Roku right now. All other apps work!

• 
  Melanie Morgan (@MelMMorgan1) reported 48 minutes ago

  @fuboTV @Roku @AskAmex Amex, fuboTV and Roku will not cancel my subscription. They each say via bot chat that the other has to do it. But no one will. Can you just block payment? Or where/how can I get help to cancel my subscription?

• 
  Bob S. (@_Bob_S) reported 50 minutes ago

  @Hisense_USA Installed @Roku app to @GoogleTV U7 and when I record to existing Tablo drive, Tablo error = "CANNOT RECORD, DRIVE IS FULL". Had to uninstall #ROKU app and power all off, on to fix. Tv confused.

• 
  redheadgrl🍂 (@redheadgrl04) reported 50 minutes ago

  Let’s see if @Hulu will actually work today. I dunno if it’s on their end or @Roku but all week I’ve had problems.

• 
  Atul K. Verma (@atveusa) reported 50 minutes ago

  @Roku your streaming stick is not working and I can’t find a way to return it. Your support page is asking to speak with someone but the number is not connecting. Not a good support model I see

• 
  [a case of the blog] (@acaseofthetwit) reported 52 minutes ago

  I normally love my @Roku — I have one for each TV! — but my living room one has been a real issue. The remote randomly stopped working and the device itself now reboots itself multiple times a day (often in the middle of viewing something). Very annoying.

• 
  Salt Bae of the ******* (@thisiskenzo_) reported 53 minutes ago

  Aight im tired of tweeting about this. @Crunchyroll @Roku YALL HAVE ONE WEEK TO FIX THIS ROKU APP BEFORE I PERMANENTLY END MY SUBSCRIPTION

• 
  Catherine of Siena (@1catherinesiena) reported 53 minutes ago

  What’s the problem @directv with logging into my account for my @Roku ? The login hasn’t changed as in password until you’ve stated otherwise in my several attempts to access through my Roku. Further makes no sense since other TV/Roku in household is ‘up’ right now.

• 
  Andrea (@winterbaby9313) reported 54 minutes ago

  Anyone else while watching #wrestlemania after a commercial break, it goes back to the beginning of the match that just ended or just a different part in general! watching on @Roku fix this, I'm tired of fast forwarding, then watching another 4-5 mins of ads then back to Mania!

• 
  Ben (@TableTopLiberty) reported 57 minutes ago

  @DIRECTV I did the trial and I have some feedback on what would win me (and I assume others) over from @YouTubeTV. I use @Roku and the left and right buttons for changing channels instead of rewind and fast forward is the worst. Also allowing 3 streams outside but only 2 from TVs is dumb.