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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (27%)
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Playback Issues (21%)
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Buffering (19%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Greensburg |
Sign in | |
| Harrisonburg |
Crashing | |
| Ashburn |
Crashing | |
| San Antonio |
Sign in | |
| Greenwood |
Crashing | |
| Plano |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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microcap
(@joebet68) reported
@HedgeyeComm HBOmax is not a available on amazon fire stick, but there is a work around by using the app downloader. I wonder if that could work with ROKU
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•kelssss•
(@kelsi_cavazos3) reported
from
Thibodaux, Louisiana
Okay help how can I watch the greys episode I only have a roku😭
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Christa Faust
(@faustfatale) reported
REALLY disappointed to discover that today's @noirfoundation film festival flick has the same Roku subtitle glitch as last night's. I wish there had been some warning letting us know about this BEFORE we paid. @AFISilver @eventive_org
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Je'lon Alexander
(@JelonAlexander) reported
from
Chesapeake Mobile Home Park, Virginia
@KevCoke6 The issue at hand is who gets to control the data in order to do recommendations and ad targeting. Roku & Amazon want HBO Max to become part of a channel aggregation plus extra stuff which Warner Media isn’t going to do because they want their customers in the HBO Max experience.
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Cathy Coons
(@Cathy_Coons) reported
@Popehat @Roku I didn't update to HBO Max on Roku and I can play HBO. Not sure if you can go back but it might work for you too.
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Sheldon Klenetsky
(@shelklen) reported
@LGUSSupport I just bought the LG ubkm9 4k bluray player. I just put in a disk (1917) that is has dolby vision, but it only outputs as HDR10. My TV is a sony 65x950h. My hdmi cable is labeled "high speed". My roku ultra does output DV on this TV through my yammy receiver., Help!
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LG$
(@LaurenGalhotra) reported
from
Tucson, Arizona
@hulu has the worst interface on Roku omg
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Lisa Meyer
(@Lisa_Meyer242) reported
from
Hackettstown, New Jersey
I’ve wanted a new TV for forever. My current one is too small and even with my glasses I have trouble reading subtitles. Today one went on sale half price, I cashed in some @AmericanExpress points and paid $26.42 for my new 65 inch 4K Roku TV! Can’t wait for hockey season!
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O Boogie🎱
(@DeezyTV8) reported
from
Kettering, Ohio
I just got a free 45 inch Roku tv at work 💀
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Pete Griffin
(@PeteGGriffin) reported
from
Yellow Springs, Ohio
@HighlyIngenious @HBO @hbomax you still need to access hbomax through their app (phone, chromecast, appletv, smart tv, amazon fire) but, in my case, you use your existing cable login to access. (no roku support yet)
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President Elect John Bittner
(@JohnBit28787949) reported
@rumblevideo when are you guys gonna add a sign in for your Roku app. Im trying to get away from youtube but I can't log into my account. You should add it a lot of us want to leave youtube
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AEW IS TAKING OVER
(@Luchaman87) reported
@NJPWZack @IMPACTPlusApp Its fixed on ROKU u can watch the new ones no login needed.
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🅿️🅰️Ⓜ️❣️
(@Lfcpam) reported
Disappointed, got up early to watch before work and now I can’t and it’s still not up after waiting 2.5 hours @PassionFlix @Roku
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Danielle R. 🖤
(@daniellefate_xo) reported
from
Toronto, Ontario
WORST CUSTOMER SERVICE EXPERIENCE EVER! On October 24, 2020 I ordered a RCA 55" 4K LED Roku Smart TV from Walmart Canada online. I also purchased the Walmart protection plan. Total order: $551.44 @WalmartCanada
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katie
(@katiesscarlettt) reported
from
Philadelphia, Pennsylvania
I really ******* hate roku none of the apps work. Half of the things you wanna use also don’t even have apps??? But it’s programmed into the TV so like tf am I suppose to do....
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Beth Brown
(@bethbrownart) reported
from
Baltimore, Maryland
@conceptsbot I’m trying to ask Roku Support to help me change the email for the account my ex husband started for me. I pay for all of the apps, but it’s still under his name. Please tell me something nice.
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katie
(@katiesscarlettt) reported
from
Philadelphia, Pennsylvania
@Roku can u fix ur shitty *** TVs I can never watch anything bc they always freeze 🙄🙄🙄🙄
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Adam Hoffman
(@FolkTaleGeek) reported
@ladypieface @THR Accessibility is also an issue. Back when I was considering it, I checked to see if I could even access it. I have both a smart tv and a roku and I can’t get it on either.
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MYLIFEMATTERS🤎🖤
(@reana_german) reported
from
Edmond, Oklahoma
my brother really tried to argue that Avatar Korra was the worst avatar when Avatar Roku literally lost to his nature bending element. sad
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Young Todoroki 🔥❄️
(@__KLKJ) reported
from
Greensboro, North Carolina
So can we finally all agree Roku is the worst Avatar ever??
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Arden Pryor
(@PryorArden) reported
@xfkirsten I have Roku so I still can't watch it. Hopefully they resolve their issues soon.
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Allen Pervert
(@RuckCohlchez) reported
@hulu_support yeah it's still been this way for a month. captions are turned on on my roku and my tv and they work fine on other apps. it's just yours that they don't.
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Ania Williams
(@aniajanai_) reported
from
Mission, Kansas
@fuboTV WHY CANT I WATCH ABC ON MY ROKU!!! PLEASE HELP!!!! WE ARE MISSING THE BACHELORETTE!!!
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AG 👨🏾🌾
(@_AyeGee2) reported
from
East Lake-Orient Park, Florida
@SlimROZAY Wifi has gotten better over the years. Main cable box been good, but the streaming has been terrible on the roku sticks. I got Verizon so if they use their towers then it should be good service
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Jess🐈🐱🐾
(@TheSmall1_) reported
@NOWTV I've been having log in issues since last night,it signed me out on my now TV box and wouldn't log in web browser, it worked this morning and has stopped working again. I even tried logging in the app on Roku stick and still the same.Customer service team via email useless
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Ariel 💫
(@SquireAriel) reported
@juniebstoned98 Hbo is on roku, but not hbo max and they need to fix it!! I'm just trying to watch ghibli on my tv!!!
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fall-themed nicholas
(@mastracola) reported
@MateyoJakobi Does your TV or Roku support casting from your phone? cause that might work.
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Elliot Turner
(@ElliotTurn) reported
from
Stamford, Connecticut
@bizalmanac @BillBrewsterSCG The buy button would work so damn well for commercials too. Roku has everyone's payment credentials. One day...
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Eric B
(@esb100) reported
from
Columbus, Ohio
@Airy_TV 2 Questions -- 1) When will Channels 68 (Barney Miller) and 76 (Are You Being Served?) come to your Roku App; and 2) Do you know why my TV's closed captioning, although working on my other Roku apps, doesn't work on my Airy on Roku? Thank you.
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((MS__no__nothing))
(@msnonothing1) reported
@AmazonHelp Thanks, i do have an amazon fire tablet but it's been so long since i used it, it is an old model. Not your fault roku and hbomax can't reach an agreement. I wish i could watch it on my prime roku up. that's my problem. me & many others. i might buy an amazon firestick.