Roku status: streaming issues and outage reports
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Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (30%)
- Sign in (28%)
- Playback Issues (21%)
- Buffering (17%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Crashing | 11 hours ago |
|
Concord
|
Crashing | 1 day ago |
|
Saint Clair County
|
Buffering | 1 day ago |
|
Lorain
|
Crashing | 1 day ago |
|
Wayzata
|
Buffering | 2 days ago |
 São Paulo
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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𝓝𝓐𝓝𝓒𝓔🌊🌊🌊 (@solusnan1) reported(3) left hateful messages in my VM. I looked up the legit number , called @Amazon and they handled my problem quickly . Also, my friend said his mom experienced same last week trying to call @Roku and was scammed out of hundreds of $.
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Stratosfear Tully 🇺🇸🏳️🌈 (@tullyfur) reportedFor years I had my elderly mother perfectly able to operate her @Roku TV. Now the software is so convoluted and dumb I can't even figure out how to fix it for her anymore. It just wants to stream everything with no antenna channels. It was fine and they broke it with software.
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alex_mayorga (@alex_mayorga) reported@scast86 @GetflixAU Did they give you a fix or workaround perhaps? Our @Roku just says there's no network whatsoever.
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Lmn (@lmn071966) reported@Roku @AppleTV @TheRokuChannel No more subscriptions until you fix this live tv BS!
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justagirl (@Rantsofnotfame) reported@RokidGlobal So I can’t even get my WiFi to work with my Roku….
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Imani Drayton (@imanidrayton27) reported@gcanderson57 @PlutoTV @Roku I'm using a Hisense Roku TV and mine does the same thing you've mentioned. I pretty much did everything reopened the app, restarted the TV and neither of those things worked. Like I said it could be the app that's causing the problem.
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Ki (@Ki_fun_thoughts) reported@Ask_Spectrum I noticed a bill for $115 MORE on my Spectrum. Turns out, without getting my permission, anyone can add TV services from their TV. Spectrum blamed @Roku - NOT Roku's fault! This is 100% Spectrum ALLOWING my credit card to be billed. Yo Spectrum, FIX IT!
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((MS__no__nothing)) 👨🦼🎗💙🔯 (@msnonothing1) reported@Roku FIX your apps already. ViaPlay, Howdy. Hire some good techs & earn your money. Two days now. Shame on you. @RokuSupport & tell your AI bot what go sod yourself means...
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🌻🇺🇦Hangry! (@twistedscamp) reported@roku @Walmart Do any of you care that the updated pushed out to the tvs have effectively bricked them? Having to turn a TV off and back on to change a channel is ridiculous. Fix your software!
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Witchmaster (@Witchmaster) reported@Roku @raizalicea Roku is still broken. My continue watching has necroed shows I've completed over a year ago, and still has items i cannot remove. I get it, you guys have no real competition so there's no reason to worry about quality or reliability.... Just outsource it to programmers that know
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The Dude Abides (@Cantor82) reported@Ask_Spectrum is there a problem with the spectrum app on Roku and the cell phone?
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amb / mindy (@QUINNBAlLEY) reported@perikryptonite slay asf i love roku but no its not working anywhere im so mad rn
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Philip Logan (@philip_logan) reported@MsSariBrooke @Roku I can’t work out how to watch it here in the UK 😩
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HalfBakedMason (@TDotMason) reported@Roku @YouTube the YouTube app in Roku on my Roku tv is not working properly. black screen. my tv and my YouTube app are fully up to date ... not here ... this is on one of you .... please discuss amongst yourselves then plz fix it
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no, i don't think i will, thanks (@a9ymous) reported@Roku stop continually making the Live TV interface worse, it's one of the reasons we got this RokuTV (pause/rw terrestrial TV). and fix your subtitle support, constantly having to go back to the main menu and unselect/reselect Always On.
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Mike.🇨🇦🇳🇱🚛🚚HonkHonkSpeakToMy🥑Avocado🥑 (@MikeP77Doglover) reportedI'm currently watching the YouTube algorithms rebuild my profile. I just got a new Roku, didn't sign in but they're pushing me stuff that's narrowing down who I really am based on the information they have. Very interesting.
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NESN Support (@NESNSupport) reported@JackODonohue @NESN @NESNsucks Hi, this issue was fixed in the Roku version 3.9 update. Please update your Roku device to the new version and restart. Thank you
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Al Horford Pacino (@alpacinogrunt) reported@MLBTV FIX YOUR ******* ROKU APP. JESUS
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Greg (@Xuser784) reported@Skippyqsb @Roku @TheRokuChannel Same here. New issue.
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Scott (@revscottd) reportedOur @Shentel internet has been out all day. That means no cable tv (because they stream it now), no phone (because our home phone relies on the internet) and @Roku tv’s have to have internet so the app to watch over the air antenna tv can work. 1/2
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drewisgod6372 (@Andrew94722910) reportedSomebody help me find the Roku remote
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Brian Keller (@keller5327) reported@Roku @TheRokuChannel Why don't you brilliant guys over there just put a "Add new device" link in our profile, since all the other ways to have to add a device DON'T WORK!
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D.A.R.E Capo (@YungYinkv) reportedHey @Roku you may want to fix this. Howdy showing the wrong movie 😡
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Harvey Jackalope (@HarveyJackalope) reported@AppleTV and @Roku need to figure out why I can't watch @F1 without the Roku freezing and restarting after 10 minutes. Having no such issues watching on my phone.
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Andrea (@winterbaby9313) reportedAnyone else while watching #wrestlemania after a commercial break, it goes back to the beginning of the match that just ended or just a different part in general! watching on @Roku fix this, I'm tired of fast forwarding, then watching another 4-5 mins of ads then back to Mania!
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Nic (@LilNic000) reportedHey @DisneyPlus, why are subtitles not working today? First, I tried this week's episode of #OnlyMurders, then I tried the first episode of series 2 of #HighPotential, and neither had any subtitles. I'm in the UK and using a @Roku stick to stream. #Accessibility
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Ann_Elyse (@Ann_Elyse) reported@hulu_support Hulu live is down AGAIN on all platforms - Roku, app, etc. I've tried all of your steps and nothing works . . . the problem is on your end not the customer!
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Alan Taylor (@Alan_Taylor_314) reported@VeritasKnight i could list up a quick "introductory best-of" half-dozen, just to find out if it'd be your style or not. i mean there are a few terrible episodes, and bad luck could pick a stinker... i *think* it's available on any of Amazon, iTunes, Roku, and Tubi
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novafarm (@novafarm) reportedHey @comcast would you please fix your buggy Xfinity app on Roku? Volume issues have become unbearable the last six months.
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Ken Brown (@Ken_Brown_FL) reportedHey @hulu_support I am unable to log In and your chat folks actually hung up on me. I have not moved yet your app says I have. I do not have this issue with any other app on @Roku . #customerservicefail