Roku down or not working? Problems, status and outages
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (31%)
- Sign in (29%)
- Buffering (18%)
- Playback Issues (18%)
- Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Akron
|
Playback Issues | 2 hours ago |
|
Flowery Branch
|
Sign in | 2 hours ago |
|
Apollo
|
Crashing | 11 hours ago |
|
Miami
|
Sign in | 18 hours ago |
|
Portland
|
Crashing | 23 hours ago |
|
Salt Lake City
|
Playback Issues | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Queen of Southfield (@JENNontheRocks_) reported@khppr_ Any smart tv that’s not a Roku tv is better. Rokus tend to be cheaper but they have a lot of issues
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Kaz (@pumkin_hill) reported@Elektrozavodsk_ some tv remotes work too. roku, at least
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vivian 🏳️⚧️ (@trans_crab) reported@JazzCochina the one for my roku tv never works and the one for my ps4 always has connection issues (and i know its the app bc netflix, hulu, and disney+ never have problems)
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Jessica (@fuddle_cuddle) reported@Jordamus_Prime I only have problems with it in my bedroom. In the living room it runs just fine. We only just got it on Roku, before that we were streaming it through the Xbox. Do you have another way to stream it?
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Alex Mitton (@alex_mitton) reported@tee__bo @HeheStreams Roku has been my go to this far. Easiest to fast forward and rewind. Easy to get the app downloaded and activated. Airplay hasn’t worked well for me lately, bought a new TV that has airplay 2 and it just loads. I imagine thats an Apple issue though.
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difficultmusic (@kenmacklin) reported@KriticalKef @hbomax @Roku I’m dumping it immediately. I had the same issue and now to make things worse when watching WonderWoman 84, it started the film over again twice after two repeated viewings. Just total garbage!,,
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Bangtansssshii🤟🏻💜 (@bangtansssshii) reported@zukos_slut @sowoojoo613 I don't really know if it work on smart tv ,we have a real smart tv but I still didn't try it , and I don't know what's Roku TV I'm sorry
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Jami (@digitaljami) reported@nkjemisin @danniK80 I can't ever get the closed-captions to work on iOS. Only on Roku. It's really annoying. Also, the commercials play the same 1 over & over & over again. Only one that's worse is AMC.
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William Wegerson (@OmegaMan) reported@brianlagunas @hbomax @Roku I haven't had any issues on my Roku (gen 2) or any of my Samsung TVs....
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Donna Jonas ☘ 🖖🏻 (@warriorwoman64) reported@nkjemisin Correction. I tried to email CBS All Access about the closed captioning problem they have with older shows, not Roku.
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Meadow (@SpiritedBliss) reported@Roku I was signed out of Lifetime and none of the codes work. I tried uninstalling the app and reinstalling, refreshing the code about 8 times and it won't work. Please help!
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Odd (@el_jeb) reported@nkjemisin @ChuckWendig Do you use Apple/Roku? I cast to my TV via android Chromecast and have never had a problem at all.
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Daniel Young (@OldDannyYoung) reported@nkjemisin Weird. I’ve got complaints but I’ve never had issues with the captions. I use it through Xbox One and Roku.
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Paul Renfree (@ElPablo79) reported@onlytonyc What are you watching it on? I had issues before using app on TV, now I use a roku stick which is (touch wood) better
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MatrixUnraveling (@MatrixUnravel) reported@HBOMaxHelp There was nothing we needed to troubleshoot. Roku’s servers were overloaded.
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Charles Gillogly (@charlesgillogly) reportedLet's add to the horrible UI/UX with @hbomax with their Roku app. They provide no login to the app until you try to watch something. Then, if you are logging in with a TV provider, it requires a computer rather than allowing you to enter a U/P or use the mobile app.
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Dede Crimmins (@dedecrim) reported from Chicago, IllinoisAnyone else have any issues connecting their Roku to @Vimeo ? It just keeps telling me to try again, but all the refreshing in the world doesn’t seem to connect the two.
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linabella (@linabella) reported@BritBox_US has good programming but if you’re using Roku, don’t bother. Watch an episode, come back next time and it’s 2/3 of the way through an episode in the next season and no way to get back. The interface is just terrible. Not worth it, and it’s a shame.
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Donna Jonas ☘ 🖖🏻 (@warriorwoman64) reported@nkjemisin Hmmm. I use it through a Roku box & it seems to work fine. I tried to email them, but I guess they don't take complaints. because ST: Voyager suddenly stopped working halfway through season 6. It works fine on new shows, but I guess they can't be bothered with older ones.
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Alec Na (@AlecMuses) reported@Mau_Keta Season 3 was the best even if Korra was a worse Avatar cf with Aang. I can't help but wish that instead of continuing the story, the creators/writers told the story of a previous avatars. Even the life of an old Avatar (e.g. Roku) would have been better than Korra.
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David McBride (@davidjmcbride) reported@nkjemisin I use the CBS app on Roku. Seems to work ok.
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django jane (@leavesfromvines) reportedi don’t wanna hear **** about avatar korra being the worst avatar when roku is right there 🌋
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Ricarri❤️ (@Mamacita_8) reported@Compton_Sheek I got the Roku instead. Fire stick didn’t work out for me
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VimeoStaff (@VimeoStaff) reported@dedecrim We’re aware of an issue preventing users from accessing the Vimeo app on Roku devices at this time. Our developers are investigating this issue; we don't have an ETA for a fix and apologize for any inconvenience in the meantime.
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Jennifer Johnson Ellis (@benjenellis) reported@Roku @hbomax Why can't I watch Leaving Neverland when logged into the Roku HBO Max APP with my YTTV login? I can only watch it via YouTubeTV. Please don't let me get wind that's it's b/c I pay for HBO Max via YTTV & not Roku?
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Hanako (@SeveringFayth) reportedstill dunno what is going on with Crunchyroll on the Firestick. I'm trying to fix the problem but if I can't at least I can still watch it on Roku
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mike #BLM (@thenewageicon) reported@Roku @hbomax Hi. Seems I’m not the only one having issues with playing Wonder Woman on Roku. First the colors were switching between green and pink shades. I updated the app and now the colors are ok but the video is very choppy. Any suggestions?
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NaniMarie (@NaniWrites) reportedHelp, anyone! Why is this humongous counter showing on @NewsHour ? (It does not appear anyplace else, not a ROKU setting.)
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Davis (@davisharland) reported@HBOMaxHelp They were quick to respond but would not listen to the customer when they attempted to explain the issue. Both roku and ps4 on a hardwired connection would play the movie for a limited time then go to buffering.
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Jordan All The Way (@Jordamus_Prime) reported@fuddle_cuddle I have been having these issues on my Roku, and had been using my Xbox for it prior to the Roku app existing and had similar issues.