Roku down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (30%)
• Sign in (29%)
• Buffering (18%)
• Playback Issues (18%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Salt Lake City	Playback Issues	22 hours ago
Boca Raton	Buffering	2 days ago
Bradford	Video Quality	3 days ago
Philadelphia	Crashing	3 days ago
Queens	Sign in	4 days ago
Orlando	Playback Issues	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JakeJake Abrams (@JakeJakeAbrams) reported 1 minute ago

  @paramountplus yall gotta work on the roku app, I’ve had to reset my stream 6 times during the first half.

• 
  a walk up oblivion (@UpOblivion) reported 1 minute ago

  @NetflixUK can't connect to Netflix UK server any more. I have a Roku device. I have internet connection. I can use other streaming services. But can't connect to Netflix. I restarted several times the device. I uninstalled and reinstalled Netflix. Still not working.

• 
  Meat Popsicle, but 3x vaccinated (@Infoseepage) reported 3 minutes ago

  @DirkSquarejaw @sundancefest I missed out on The Worst Person in the World because they had it listed on the wrong date in Roku. I've done 3 virtual festivals since the pandemic started and this is the only one I've had problems with. They haven't even responded to my ticket. Out $20 a film and zero support.

• 
  Big Dumb Viking (@BigDumbViking) reported 5 minutes ago

  @paramountplus I’m deleting this app tonight and want my money back. Your Roku app doesn’t work.

• 
  Kenny Kott (@KennyKott) reported 7 minutes ago

  @paramountplus @Roku @RokuSupport Trying to watch NFL playoffs and your service continues to crash. This is not the first time. More than likely will cancel/unsubscribe after football season if this is not fixed.

• 
  IowaDamonB (@VintageDamon) reported 9 minutes ago

  @Nick_Weather @paramountplus Happening with ROKU too. Awful.

• 
  Brian Paone (@BrianPaone) reported 12 minutes ago

  @billystringsph1 @fuboTVsupport It’s SCREAMING on Roku Ultra 2020 (4800X). Perhaps an issue with dropped packets on your connection? (Try powering off gateways and wifi for 30 sec then power back on and test).

• 
  Bobby Autin (@BobbyAutin) reported 12 minutes ago

  I'm just saying @Roku needs to get @paramountplus fixed sooner than later. I'm tired of seeing "unfortunately, an error has occurred." Every time it goes to a commercial 😡

• 
  K.V. Paxton (@KVPaxton) reported 14 minutes ago

  The @paramountplus app on Roku is the dirt worst app in the history of bad apps

• 
  John Cassidy (@johnfcassidy) reported 21 minutes ago

  @CBS your streaming on Apple TV, Fire TV, and Roku are all failing during the chiefs bills game. Fix your ****.

• 
  Gi@nc@zzO (@gmariani81) reported 21 minutes ago

  @KetchupGlutten Correct! The app only works on the phone. If you cast it to a cromecast it will just not work. On roku and fire stick i have to go in and out because it will buffer for ever. Worst app ever.

• 
  Christa Chatfield (@ChristaChatfiel) reported 22 minutes ago

  Paramount plus still sucking over here on apple tv. @paramountplus why does Roku work for my friend but not app on apple Tv?

• 
  AM (@AMOAMS) reported 22 minutes ago

  @paramountplus I didn't have this issue watching #LARvsTB on @peacockTV but your @roku app keeps getting error while trying to watch #BUFvsKC - FIX IT. 😡🤬

• 
  Brandon Wallace (@Blwallace5) reported 22 minutes ago

  @hulu_support Not working on roku 3, roku ultra, Apple TV 4K, tcl 6 series, fire stick all not working. Pc browser and iPhones work fine

• 
  Bobby Orlando (@BobbyDOrlando) reported 23 minutes ago

  @paramountplus What Is Going On Why Can’t I Log In Anywhere…Please Fix…Can’t Log In Online, Through The Roku App, Nor The @NFL App…I’m Missing The #BUFvsKC Game…Please Fix ASAP; Don’t Want To Watch On A Small Screen…THANK YOU!!!

• 
  Ciprian Gheorghe MD PhD (@kalamityjack) reported 25 minutes ago

  @paramountplus is so incredibly crap once again. Website not working properly, phone app freezes every 2 min, Roku app same.

• 
  Laurie (@votes4womxn) reported 26 minutes ago

  @paramountplus Help! I can't sign in to Paramount+ via Roku. I tried all the troubleshooting advised.

• 
  Geoffrey Cartano (@Gdcartano) reported 33 minutes ago

  @RokuSupport Roku sucks. Missed the first FB game and now the 2nd one. Error 3. What’s up with the crappy service?

• 
  Ben DeClue (@bendeclue) reported 33 minutes ago

  @paramountplus your roku login website seems to have crashed

• 
  Cicely Noel Robinson (@sinistercic) reported 34 minutes ago

  @paramountplus I could only watch tonight's game in 6 minute intervals with 1 minute in between restarts. It wouldn't work with ROKU so I switched to Firestick WTF????

• 
  Geoffrey Cartano (@Gdcartano) reported 36 minutes ago

  @RokuSupport still can’t activate any thing channels nothing. Why would you say the issue is resolved at 8pm when it isn’t. Go back and start again. I don’t care if it’s Sunday night. Find someone who can fix this crappy service called Roku.

• 
  T Monroe (@timmonroe) reported 37 minutes ago

  @NFLonCBS @CBSNewYork your app for Roku is absolutely terrible. Please fix bugs.

• 
  Team Veteran (@TeamVeteran) reported 37 minutes ago

  @SIRIUSXM I gave up trying to troubleshoot this nightmare, did a Roku factory reset. I've signed back into the channels I have paid subscriptions for, SiriusXM I keep getting the error Bypass Mode. EVERY time I have to login. Why is this happening and what is the solution?

• 
  Dave Perks (@writegud) reported 38 minutes ago

  @fuboTVsupport My MacBook Air and our Roku earlier. Restarted both. Issues continued for a bit but seems to be playing ok for now - a few minutes at least between buffering.

• 
  thecountofmontecisco (@thecountofmon17) reported 39 minutes ago

  @Roku you seem to be having massive outages & problems and apps not working. Something is up with ur network . So would look into it asap. Not only one.

• 
  Jordan Guerra (@JordanBGuerra) reported 41 minutes ago

  Is @paramountplus down? It kicked us off and won't let us login or change password on our phones or roku 🤔

• 
  Mischievous Scamp ( Sara/Saries ) (@SariesLoptr) reported 42 minutes ago

  All because a roku app wasn't working and she blamed me....even after I proved the problem was on their end. But nah, she would rather shriek at me and then shriek louder when I go into full meltdown mode.

• 
  Big Dumb Viking (@BigDumbViking) reported 52 minutes ago

  @paramountplus your app keeps crashing during the NFL game error code: CS1200 on my Roku, get you crap together

• 
  Jonathan Bryant (@CoachJBryant) reported 52 minutes ago

  @paramountplus your app on my @Roku is not working... your website is not working either. Wouldn't be that big of a deal, but there is a playoff game being held on your network.

• 
  Ethan Isaacson (@ethan1saacson) reported 52 minutes ago

  @NFL @paramountplus @Roku Paramount+ is the worst Roku app to watch NFL games on. Please fix this.