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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Crashing (27%)
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Buffering (22%)
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Playback Issues (20%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Castle |
Buffering | |
 Rio de Janeiro |
Sign in | |
| Palo Alto |
Playback Issues | |
| Rio de Janeiro |
Playback Issues | |
| Massillon |
Buffering | |
| Saratoga Springs |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Alastair Coote
(@_alastair) reported
@margeincharge I think (though don’t know!) it’s a money thing. You can’t make the same app for aTV, Android, Roku etc, they all have to be made separately. And that’s $$$. Some platforms (e.g. Roku) are particularly difficult to work with. So either you understaff or outsource.
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Jack M
(@DrinkLiftGamble) reported
Just wanted a regular tv but @Roku and @Hisense_USA are the worst ******* combo. Your tv sucks
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Allie Pape
(@alliepape) reported
@HBOMaxHelp Roku. Already checked for updates on and restarted both the app and the Roku. Still will not play any show. Y’all already know this is a huge problem and you need to fix it, but it’s taking long enough that at this point I can only reasonably assume it’s conceptual art.
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Todd in Florida
(@ToddinFL) reported
@monsterstocks1 @atulcanslim @PatrickWalker56 To add to this idea, I think yesterday & today gave a perfect example of some stocks that had broken out, but then fell back below their pivots due to general mkt weakness. ROKU and SHOP are two that come to mind. We'll see what happens in the days ahead.
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CityguyUSA
(@cityguyusa) reported
@YouTube @YouTubeTV @madebygoogle Is made by Google a good thing? You eff things up faster than you fix them. Still can't pause Youtube or YoutubeTv on Roku without being disconnected and there's no way to remove an active
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Pete Peeters
(@Capskid75) reported
@hulu_support WRC-TV NBC 4, Washington DC's local NBC affiliate is giving the error code p-dev320. I've already checked all devices which include Roku boxes (which I unpluged and cleared the cache) and also only my laptop. It's just that one channel causing this code.
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Mctc
(@Mike_davismix) reported
@HBOMaxHelp I’m using Roku, and every single show on the app is using a Spanish dub. I did not change the settings. I verified that English captions were selected. Please help.
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Michael J. Cox
(@totallyfearless) reported
I'm really irritated with my Amazon Fire Stick. They recently upgraded it but it is really a downgrade as it has bugs and doesn't work at times. I keep getting "Home is currently unavailable" messages asking me to check my connection which is always fine. ROKU here I come
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Trash Baby 🍭🦝
(@Trash_Baby63) reported
@mamallama84 Lmfaoooo I ran up the street for my grocery pickup and told Adellia to call me if it was an emergency. She called me freaking ******** out because the Roku remote wouldn’t work. 🥲
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Nick Nyberg
(@ginger4bacon) reported
@Roku new Device to replace a streaming stick (which did not have this issue) 3941x, 10.0.1, 4172-CR, can control the TV (sharp) Everything works except turning the TV on with the remote. Off works, Volume works. I’ve gone through the forum, repair, reset, firmware. Help?
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KB
(@burkate11) reported
@hbomax when are fixing your trash app? Been trying to load a show going on 10 min now. 3 attempts to open the app, to have it crash completely twice now. And it’s not internet connection or @Roku device. All other services work fine. Also rarely saves where I left off.
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Matthew Cardenas
(@Matt__Card) reported
It might just be my TV not liking Xfinity Flex, but is anyone watching Team USA on Peacock right now and feel like the audio and picture aren’t in sync? I’m thinking it’s maybe my TV since my Roku has never had issues. And it’s a smart TV, so I’m not sure.
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H😛🤓🥴
(@Thegamingcoupl1) reported
@hbomax Your app on roku is absolutely a whole bug within its self. Cannot play any titles without restarting 8 times. It goes to a black screen and have to close out app. please fix this. Im tired of not being able to watch.
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Mike ⚾️💣
(@1BTerrace) reported
@SamSmitty9 @BallySportsMW @BallySports Android does the best but still drops regularly. Roku app is mostly unusable.
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Angela Adkins
(@AngelaA35849669) reported
@MAGADevilDog @jmeedee I can only get Rumble to work on my TV. It's a Hisense Roku TV.
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Leslie “I Break Things” de Villiers
(@spdsk8trgrl) reported
@steve_capital AppleTv on Roku is the absolute worst, thinking it’s on purpose
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princess.
(@AstoldbyAshh) reported
I done learned how to connect my work laptop to my Roku tv and now I DONT HAVE TO LEAVE MY BED EVER 🤩🥳 life is great lol.
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Bob Crowell
(@bobcrowell) reported
@HelixStudios There is a problem with the latest video. The site says it can't be found; Roku just flashes the screen when attempting to play. Sent support message.
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aaliyah ✨
(@aaliyahondabeat) reported
For some reason, att gave us a new internet username/password, now we have to reconnect everything back to the WiFi. Problem is that I don’t know where my Roku remote is and I need to connect my tv to the new wifi in order to use my phone as a remote. I should sue them
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SundownsLegends
(@StellarRevolts) reported
@Daytobehappy actually, I do like to watch certain specific sports but we don't have the necessary subscriptions wherein I can just watch what I want by choice; and I even have trouble figuring it out to catch it live. we have a smart TV and ROKU box. the Peacock channel is can be so confusing
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Laura Jones
(@LaurasLandscape) reported
@RokuSupport Hey there, there seems to be a problem loading @FRANCE24 and @euronews on Roku at the moment. Can you help at all, please? Thank you.
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MK Paynter
(@marykathrrryn) reported
@JohnBuysse It’s not just Roku, it’s also terrible on Chromecast. The app never can find the TV to stream to and the error bubble refers you to a google app that hasn’t existed for years.
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TBone
(@CleveASaurus) reported
@iFit Roku app! Yes! FINALLY! Dammit! Can't login! Change password. Login to S22i. Login to phone. Can't login to Roku app. 😟
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may ☆
(@eijunsbff) reported
roku chounen is a thumb players worst nightmare </3
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flagspotting2
(@flagspotting2) reported
@JerryCap And Android tv still <<< worse experience than Roku. Even on similar TCL tvs. It’s not even close to the same experience. Not that Google can’t fix it.
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Jamie Randall
(@soccermama247) reported
@MISFITSWITCH @HBOMaxHelp @aletaleta Ours does not work fine on Roku or Apple TV with our Samsungs
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Joshua D. Lambert 🇵🇸
(@JoshuaDLambert1) reported
Hey @Roku...why is my device no longer connecting to wifi? I researched to see if there was a solution, and it seems this is an incredibly common issue. I've reset networks, reset the router, and even factory reset the Roku. Only my neighbor's network appears...what gives??? 😠
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Alex Seligsohn 🏳️🌈
(@Alex_Seligsohn) reported
People are saying @hbomax crashes when they pause or fast forward but I’m honestly impressed they can get anything to play at all! The roku app simply does not work!
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Chris Flowers
(@FFactor5) reported
@Davidlaz @Sling @Roku Terrible. Hate it so much I may cancel my subscription.
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Keisha
(@keishajo9) reported
@hbomax y’all need to work on your roku app. It’s ****. Constantly exiting out on me and making me mad.