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Roku down or not working? Problems, status and outages

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 30% Crashing (30%)
  • 29% Sign in (29%)
  • 18% Buffering (18%)
  • 18% Playback Issues (18%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Salt Lake City Playback Issues 10 hours ago
Boca Raton Buffering 1 day ago
Bradford Video Quality 2 days ago
Philadelphia Crashing 2 days ago
Queens Sign in 3 days ago
Orlando Playback Issues 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkCampbell213
    Mark Campbell (@MarkCampbell213) reported

    Well, to Hell with @Roku . The damn thing did some kind of update, now private listening doesn't work through my app.

  • DrunkCuseFan
    dcf (@DrunkCuseFan) reported

    The @espn app on ROKU is by far the worst ******* thing in the history of technology. Load times resemble those of an AOL Dial Up connection in 1995.

  • actualpaca
    alpaca (@actualpaca) reported

    looks like this has become a widespread issue with older-generation roku express hardware after the may software update everybody in the community support forum is bugging, rightfully so

  • eliasmelas
    Coach Eli (Elias Melas) (@eliasmelas) reported

    @TeamYouTube , I just got a new Roku Ultra 2022 and the YouTube app on it is over-scanning any TV I connect it to by about 10%. None of the other apps have this issue. I contacted Roku and they said this was an issue on your end. Can you please look into this?

  • Bishop_D4kota
    Dakota (@Bishop_D4kota) reported

    @Crunchyroll y’all gonna fix your roku app? Can’t watch most things off my tv rn.

  • Toddwrtr
    Todd Erwin (@Toddwrtr) reported

    @DisneyPlusHelp @JamesHGarner Apparently the issue has been resolved for Apple TV 4K and Roku. As of today, FireTV devices are still limited to stereo playback.

  • S_maicmoney1
    Sadique Johnson (@S_maicmoney1) reported

    @Silau25 100% FREE TO GET ON ROKU TV FOR THE NEXT TWO MONTHS BEFORE THEY START CHARGING. BIG AUDIENCE BIG 💵 💰 🎒 💵 💵 💵 💵 🎒 💰 💵 💰 🎒 CASH 💰 🎒 💵 EMAIL ME AT johnsonsadique2@gmail i will help you to get on ROKU TV Follow like an share for to make multiple income streams.

  • eliasmelas
    Coach Eli (Elias Melas) (@eliasmelas) reported

    Furthermore @TeamYouTube, this has been a known issue for quite sometime with the app on Roku. There used to be a setting to manually adjust this through the app, but it's no longer available. Is there any way this can be updated and fixed by your internal team? Thanks! :-)

  • noora_vert
    noora vert 🖤 toronto (@noora_vert) reported

    @Zaarakxo I have a Samsung and am very happy with it. I was tempted by the TCL Roku ones but I figured it was better to spend a few extra 100s for something known to have more longevity/less issues

  • BogartMcJoint
    prince edward cunty (@BogartMcJoint) reported

    is my tv broken or is my roku broken

  • PaleoOhio
    H Kunkle (@PaleoOhio) reported from Columbus, Ohio

    @Roku help! My Roku Model 4670X keeps shutting off and turning off the TV. I have rebooted my Internet access point several times. My other Internet connected devices are fine.

  • _bansai
    ian🌱 CW: BLEACH (@_bansai) reported

    God I hate Roku tv so much why is so hard to make it work with Google assistant??!! 😤

  • EccentricFanboy
    Paul O. (Eccentric Fanboy) (@EccentricFanboy) reported

    Spent the better part of an hour trying to get the Crunchyroll Roku app to work (reinstalling the app, clearing the cache, restarting) before giving up and switching to my computer. I suspect it broke after a Roku operating system update a couple days ago.

  • joey71394706
    joey (@joey71394706) reported

    Who 3lse can't get the #Crunchyroll working on there #roku device I just want to know if I'm the only one with that issue

  • JKll_HDE02
    Jay | spending my life saving on rgg merch (@JKll_HDE02) reported

    He tried to remember who that man in his head is but only to feel sadness and regret in his chest. Mine continues to paint and paint until he made his masterpiece which he name it ‘ Roku ‘ (六) . His work gain popularity but Mine still couldn’t remember anything.

  • Royat21
    Roberto (@Royat21) reported

    @Crunchyroll the app on roku isn’t working it will play old shows but not the new ones. I’ve uninstalled the app logged in and out a lot and nothing, and you have no numbers to call help me.

  • coryandtreezy
    🌲🥦☭ Treezy the Magnanimous 707er ☭🌉🌉 (@coryandtreezy) reported

    one of these days I'm going to use my guest device access on my parents echo dot to stream unsolicited video to their roku 4k stick while I'm not at their house to see how long they try to put up with it before they ask me to try and fix it

  • EmTay14
    Emily Haynes (@EmTay14) reported

    @RokuSupport hi - our Roku won’t connect to our wifi, even though it says the signal is excellent and all other devices are connected. It says error 014.50 - help!

  • BenMank77
    Ben Mankiewicz (@BenMank77) reported

    @beemarsha1965 @tcm If he gets an iPad, he can sign in for however you get @tcm…and the TCM app always has at least 100 movies available. Or like big TV with Roku (or Apple TV, but I love Roku), and use the app through that. Then he has the big screen. Just a thought.

  • iheartnjdevils
    AmyLee (@iheartnjdevils) reported

    @joey71394706 Won’t work on my Roku either

  • iheartnjdevils
    AmyLee (@iheartnjdevils) reported

    @Crunchyroll what’s going on with your service? Second time today your app on Roku won’t play any videos l. Just “Ooos. There was a problem. Here’s what happened.” With no info, just the close button…

  • oyeseba
    Sebastián Monzón Mella (@oyeseba) reported

    @NBALPSupport Please fix the app for the Roku, it has the audio out of phase with the image. And not to mention how poorly AirPlay streaming from the iPhone works.

  • seeitgotowaste
    A (@seeitgotowaste) reported

    @Crunchyroll help! Crunchyroll has stopped working on my Roku! I can get on it fine, the animes just won't play!

  • Cmonique824
    Chaz 🌻 (@Cmonique824) reported

    I need to buy a smart tv for my room, this Roku thing work when it wants 😒

  • joeybove
    Joey Bove (@joeybove) reported

    @LAClippers @ClippersPR @Steven_Ballmer When I got the email apologizing for ClipperVision not working and notifying us of the extension of the free trial, I assumed that meant it was fixed. It’s still not working on Roku or Chromecast. What’s the deal? #clippers

  • TheIlliniFN
    #17 Fighting Illini 😤 (@TheIlliniFN) reported

    @MrCribster Is it a smart TV or do you have a Roku or Amazon Fire-stick? You need to be able to download the BTN+ app to be able to login and use it.

  • tlachtga
    Mary Jones (@tlachtga) reported

    @hellolibrarian OK, I unplugged the roku and plugged it back in again. I can't believe this is still the fix for most thing.

  • aggiechrissy
    AgC (@aggiechrissy) reported

    @TCL_USA extremely disappointed in quality of Roku tvs! Bought 2 at Christmas for family members - one from @target and another from @walmart and both have malfunctioned and screens no longer come on. Now have to go through scheduling another repair visit. Not impressed. 😖

  • MichaelDi_Salvo
    Michael Di Salvo (@MichaelDi_Salvo) reported

    @TCL_USA @PrimeVideo @Roku You need a better support system in place when your customers have issues, when the Prime Video app doesn't support Dolby Vision HDR on a TCL made, Roku OS running TV, to keep passing the buck saying "its not us, contact them" doesn't solve anything...

  • BlakeTheSequel
    Resting Glitch Face (@BlakeTheSequel) reported

    @Shudder Still doesn't work on my Roku *or* my phone 😔😔😔