Is Roku down?
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (24%)
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Buffering (23%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Garland |
Sign in | |
| Irving |
Playback Issues | |
| Broken Arrow |
Crashing | |
| Fort Pierce |
Buffering | |
| Hayesville |
Crashing | |
| Tucson |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Tenedos
(@Ferarum) reported
@RokuSupport @ThirteenWNET Thirteen channel on Roku Premiere does not launch, tried reinstalling channel twice, updating channel twice, updating Roku device, reinstalling Roku device, resetting wifi network any known issues with Thirteen channel on Roku?
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Mike BLM
(@mikepriz25) reported
@Roku Please help. Discovery +. Is frozen one one page. All other channels are working ok. Turning on and off TV does not work. Thank you.
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🍍Pineapple Papi🍍
(@TheyxCallMePapi) reported
@jordiusvsw So ive been told is the roku and android app are terrible but apparently the playstation and the xbox app are great and i'm like WHY WHY IS IT THIS WAY
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thetommyllama_13
(@tommyarzillosr) reported
@Roku Roku has the worst customer service, been on phone for a week trying to rectify my billing for something I can't even use. They continue to avoid and tell us that their supervisors can't talk on phone.. hey Roku going on all platforms to blast the poorest customer service ever..
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.
(@TxWomenRock) reported
@WesleyLowery cnn+ was always going to fail bc they had a warped view of how people consume streaming products (no roku? ayfkm) same thing that happened w quibi (on my iphone? i don’t watch videos on it bc it kills the battery- YT TT are the worst)
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Cheryl Lawson
(@CherylLawson918) reported
from
Tulsa, Oklahoma
@TennisTV Roku and Mobile app require login each time. Is there a fix for that? Also any news on Samsung TV app. I appreciate the app, but man is it getting harder to use and watch
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richard chapman
(@chappys55) reported
@Viki My viki is not working it starts to load and shuts off on both my roku's. Is it down?
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🌀brenda_v71🌀
(@brenda_V71) reported
@Bearkiddy @VikiStatus This is tweet is ignorant.I pay $99 to be able to watch,when I want and what I want. Don’t tell me to go someplace else, when these technical issues are constant & repetitive. Last week it was all Apple platforms,now Roku. Shabby performance.
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💜⁷🍊🐙Danielle, 06/10/2022 ︽✵︽
(@DanielleGiraffe) reported
Literally bought a #Roku to be able to watch #Viki & the new update has it crashing! Fix this please @Viki & @Roku!
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Christy
(@greenchristyeye) reported
@CarmenMedinaXQ Viki keeps crashing on me! Am trying to watch are you human and its not working 😭😭😭 Already reloaded roku and about to sign out and back in
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Serge
(@Serge29948835) reported
$nflx $roku opened starting positions in both . I use 4 different streaming apps and mainly through roku gadget or smart tv options . Still pay for cable services but use the cable 1 percent of the time . Too accustomed to no commercials and quality
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Alicia ✨
(@aliciac) reported
from
San Francisco, California
I have had trouble streaming just regular CNN on Roku via the app... Is this a known issue or should I be doing something different?
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Ben Worsowicz
(@bworsowicz) reported
@lukezim I'm staying with my parents this week and the living room tv is not working. I go to the other tv, which only has a roku. They don't have any apps on it other than the one from their cable provider.
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Tenedos
(@Ferarum) reported
@RokuSupport @Thirteen Passport channel does not launch on Roku Premiere. Tried updating channel, reinstalled channel twice, reset Roku device twice, reset wifi network. any known issues with the Thirteen channel on Roku?
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thetommyllama_13
(@tommyarzillosr) reported
@Roku Roku has the worst customer service, been on phone for a week trying to rectify my billing for something I can't even use. They continue to avoid and tell us that their supervisors can't talk on phone.. hey Roku going on all platforms to blast the poorest customer service ever..
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Mrshll Mllr
(@mrshllmllr291) reported
@Xfinity I switched to metronet and have not had to reset or wait for a buffer since . Seriously yall are so bad my wife bought a roku .
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Anish Tiwari
(@Anish_Tiwari) reported
@adi_mera_naam Very true. Video is a much more difficult game as well. Audio doesn’t demand your full attention, video does. So failure to entice the customer can lead to disastrous consequences. There’s also the issue of time commitment. IMO Netflix is competing with reels & tiktok & not Roku
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bienhaseyo vaxxed and 2x boosted
(@bienhaseyo) reported
Is it just me, or is @Viki down? I have a Roku TV, and I deleted Viki, reinstalled it, and it still isn't opening. It works fine on my phone. Hey, @Roku - is the problem on your side?
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Teddy
(@tzwilhelm) reported
@SNYtv please fix your Roku App! Watching the game on a 10 minute delay is not fun. Sincerely, Every single Mets fan
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Nick Zephyr (he/them)
(@nick_zephyr) reported
@Kris_Lito @hankgreen I know this sounds counter productive, but I work in streaming, an smart tvs are the worst streaming devices. You b pay for the picture, software is an after thought. Dedicated streaming devices like roku works best, and will work in any TV.
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LFGM
(@mets2022) reported
from
Brooklyn, New York
The delay on the @Roku @SNYtv app is really going to be a problem later in the season @RokuSupport…
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MaRa CeZ, RN
(@experien_CEZ) reported
@Viki, please fix the Viki app on Roku.
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Desert Progressive 💙🌊
(@GmaSueInVegas) reported
@laurenboebert I signed up for CNN+. The only issue I have is that it isn't available on Roku, but I can fix that by buying an Amazon Stick.
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thetommyllama_13
(@tommyarzillosr) reported
@Roku Roku has the worst customer service, been on phone for a week trying to rectify my billing for something I can't even use. They continue to avoid and tell us that their supervisors can't talk on phone.. hey Roku going on all platforms to blast the poorest customer service ever..
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True Blue Sea 🌊🌊🌊🌊
(@true_sea) reported
I was trying to watch @CNN on @Roku again. The new interface is not working properly, even after going through the multiple steps to get to live streaming broadcasts. What comes up? "This video not available right now. Please try again later." Over to @MSNBC...
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Kawal
(@iam_kawal_) reported
Why does the Roku remote work so slowly, you gotta plan out what specific hour you wanna watch something this **** is crazy
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thetommyllama_13
(@tommyarzillosr) reported
@Roku @ShowtimeBoxing Roku has the worst customer service, been on phone for a week trying to rectify my billing for something I can't even use. They continue to avoid and tell us that their supervisors can't talk on phone.. hey Roku going on all platforms to blast the poorest customer service ever..
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Albert Sims
(@albert71292) reported
I don't think the @BritBox_US Android app is ready for "primetime". Seems every other time I start it, I have to log in again. I don't have that issue on the Roku or the LG TV app.
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Matt Ciarelli
(@mattcia0075) reported
@LMM1062 Oh there were issues. No Roku app, no iOS app, and if you wanted to watch in a browser you couldn’t have ANY extensions active. And you couldn’t stream the news. There’s a lot of content I wanted to watch among the documentaries but I guess that’s not happening. Dammit.
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Keith Nelson
(@MitchSahara) reported
@Sling Get Sling app fixed so we can watch OTA channels on our $2000 Vizio OLED smart TV including the AirTV Anywhere recording. The only way we can do it is a $39 Roku stick which doesn’t work worth a darn for OTA recording. We’ve been patient but may switch back to YouTube TV.