Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (31%)
• Crashing (24%)
• Sign in (23%)
• Playback Issues (18%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Crashing	3 hours ago
Mechanicsburg	Playback Issues	2 days ago
Gardiner	Buffering	3 days ago
Westland	Buffering	4 days ago
Fort Lauderdale	Sign in	5 days ago
Bellevue	Video Quality	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moe's Place (@MeetYouAtMoes) reported 5 minutes ago

  @theblaze Please tell me why your app on @Roku has CONSTANT buffering problems. It's the only streaming service I have that does this. Every show, every day, I have to back out of the live show and come back in every 10 to 15 minutes because of buffering. It's making all the shows I dearly love completely unwatchable. Please respond, or I'm going to have to cancel, because there is just no point paying for this.

• 
  Unapologetic Deplorable (@Squirdlok) reported 5 minutes ago

  @RepTheDMV @livenowfox Good eye. I am also terribly upset by the piss-poor quality of the breaks on the ROKU Channel. Chopped all to Hell! Does @Roku let AI run it's board? High-School rookies could do a better job!

• 
  Bill Howell (@Bill_Howell_) reported 8 minutes ago

  @Roku I have done all that and I am not the only one complaining about this. Interesting an older Roku device in another room doesn't have this issue. It started with a new purchase of a new 4k streaming stick.

• 
  Roman Empire (@saveusroman) reported 8 minutes ago

  @Roku fix your espn app.

• 
  Kaiju Cowboy (@GojiraOmega) reported 13 minutes ago

  @Roku @RokuSupport This was not worth the awful updates you made to this tech. I can't even organize my inputs anymore

• 
  Brian Hoyt (@OhioBrian) reported 14 minutes ago

  Who else is having serious lag and spooling on @YouTubeTV tonight on @Roku. No other streaming services have issues. Yes, I have restarted the app and the whole #Roku This seems to happening more and more. The service was more reliable before they started jacking up prices

• 
  Rikki Ratliff (@rikkiratliff) reported 16 minutes ago

  @MeetYouAtMoes @theblaze @Roku I don't work at Blaze but Glenn has had Internet connection issues from FL to Dallas today.

• 
  Chris Miel (@Chris1John3) reported 17 minutes ago

  @Roku is not working this morning. Looks like it got hacked ? Anyone else ?

• 
  Phil Raddiches (@thesportsbill) reported 20 minutes ago

  @Roku new app sucks. Terrible UI

• 
  TimeToWatch (@WhatsMyLime) reported 21 minutes ago

  @Roku I need help creating an account can we message? I’m getting the TV today and it says I need an account can be free but when I hit continue nothing will work and yes, I know how to do that

• 
  RaiderNeil (@Rdrneil) reported 21 minutes ago

  @Roku OK I have a Roku 4K stick and good Wi-Fi and a very good Samsung TV and I've had Disney Hulu ESPN now paid through Roku I started getting error 83 error 43 couldn't login on TV couldn't watch it deleted everything restarted updated no help from Disney so I canceled them

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 22 minutes ago

  @thegreat_hair @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  RSummers (@RSummers0) reported 23 minutes ago

  @Roku WHY isn't TBS channel updating it's episodes on Big Bang Theory? It says expired TODAY IT said that yesterday and still hasn't changed episodes! TBS people are asleep or not paying attention? 🙄 Please fix this!

• 
  al 🪻 (@al_bookjourney) reported 26 minutes ago

  @Roku @F1Help two weeks later and it’s still broken🤡

• 
  Mary McNeight (@ServiceDogAcdmy) reported 28 minutes ago

  @Roku What the HECK did you do to live tv pause? There is no way to fast forward and see where you are in the program. You’ve literally broken the best feature of having a Roku TV.

• 
  Mary Ashbaugh (@MaryAshbaugh6) reported 30 minutes ago

  @Roku fix your ESPN app please. Tired of the games going backwards and freezing up.

• 
  Morticia (@Morticia121212) reported 31 minutes ago

  @tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.

• 
  court (@allherdanger) reported 32 minutes ago

  @Roku I did a system restart this evening and it seems to have fixed the problem! 🫶🏻

• 
  Atul K. Verma (@atveusa) reported 34 minutes ago

  @Roku your streaming stick is not working and I can’t find a way to return it. Your support page is asking to speak with someone but the number is not connecting. Not a good support model I see

• 
  SynRen (@SynRen) reported 36 minutes ago

  @Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.

• 
  TucsonBlonde 🇺🇸💙🌊 (@TucsonBlonde) reported 36 minutes ago

  @Roku So about that redesign…how about you stop repopulating my Quick Access section with crap I don’t want/have after I’ve removed everything I don’t want or use? You’ve done it THREE TIMES NOW, and I don’t appreciate having my time wasted as I go back in and delete everything but my YouTube App, which is all that I use on this TV! section with yet more channels I have never used, and shoved YouTube back to the end, again. later. So how do I fix this PERMANENTLY? You can put whatever you want to after the YouTube app, but It’s MY interface, you give us the option to customize it, and while it’s not life ending to have to click several times to get to what took 2 clicks before, it’s very aggravating and I don’t appreciate the level of arrogance that a company displays when they undo the changes I made to shove stuff I don’t want down my throat. I’d appreciate a response, this is ludicrous. So please, help

• 
  YourHead Drone (@DronePremier) reported 36 minutes ago

  @daisy_musician @paramountplus @Roku Paramount is the only one we had issues with. Appears it was a Walmart plus issue for us.

• 
  Ben (@Fly_Guy79) reported 37 minutes ago

  @Roku ya its terrible. where the save list go? terrible ui change. glitchy screen freezes. back up job nerds

• 
  court (@allherdanger) reported 38 minutes ago

  Idk wtf Roku did but every time I'm paused too long now it doesn't go to the screensaver I have set up, it goes to a Roku thing and then I can't get out of that screen without going to the home screen first?? FIX IT @Roku and don't you dare blame me, I checked my settings

• 
  🎣 (@SpangleAngler) reported 40 minutes ago

  @Roku If the playback speed on Roku TV for U-Tube videos suddenly stopped working and that feature is no longer even available (it once was), is that fixable through Roku support or is that @YouTube who would fix it? Our family's TV used to have playback speed options but now doesn't

• 
  Todd (@twchristensen) reported 42 minutes ago

  Dear @Roku @rokuone I have been nothing but a fan and advocate, until now. Your last update is atrocious. I don’t know who your UX/UI team are or what they were thinking, but they got this all wrong. I could not be more unhappy. You turned one click into 3 or 4. How could that have ever been your goal? Who approved this? It’s just absurd. I will be looking for alternatives because that’s how bad you’ve broken this. And don’t think I didn’t notice that you continue to jam Howdy down my throat. I have deleted it every time, why would you continue to force us to have that channel when we say we don’t want it? It is clear to me that Roku no longer cares about what the customer wants - the death spiral of just about every company that has ever existed. You ruined a good thing. It is going to have unforeseen consequences, starting with me. Unless, of course, your goal was to shed users. All five of my TV’s will be turned over to another streamer by end of next week as I do some research. What a shame.

• 
  Drew Schuyler (@drewsky1) reported 54 minutes ago

  @Roku when do you think you'll get this audio issue figured out? getting real annoying to have to stop and restart because of the audio glitches

• 
  Matthew Smith (@MattSmithFOX13) reported 56 minutes ago

  @KirkYuhnke @MatthewKeysLive @Roku Our dumb TV is 10+ years old — biggest issue we’ve ever had: a volume button is a little touchy. We’ve swapped out smart tech multiple times, always on sale. Likely saved us a crazy amount of $$$ in a decade-plus.

• 
  Jason (@ManuteSwol) reported 56 minutes ago

  @Roku Are you guys having some kind of outage? One of my devices failed to update... I factory reset it and now cannot add Apps. Your web site says there is a known issue. How about an update?

• 
  LIBER000 (@Samael1976) reported 1 hour ago

  @CordCuttersNews Great! I will make sure after I throw this POS TV down the stairs that I never buy another @Roku TV again. Every update makes my TV more useless and unusable. Can't wait! 😒😑