Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Sign in (28%)
- Crashing (28%)
- Playback Issues (20%)
- Buffering (19%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kite
|
Buffering | 4 hours ago |
|
Springfield
|
Sign in | 16 hours ago |
|
Weiser
|
Playback Issues | 3 days ago |
 Esmeraldas
|
Buffering | 3 days ago |
|
Tulsa
|
Buffering | 4 days ago |
|
Township of Evan
|
Buffering | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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SagePlatinum (@SagePlatinumEXE) reported@NonFactorFGC I can help you get YTP on your IOS Roku is out of my expertise I usually just use anything that supports airplay
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Beckie Shorten (@beckie_bubs) reportedHi @NetflixUK you charge me a fortune each month. But I can’t and haven’t been able to watch anything for 2 months cause the Roku app is broken. And it’s on multiple boxes
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Valiant Thor (@ValiantThor88) reported@Ask_Spectrum good morning. Getting a 999 code on all my Roku devices which usually means theres a App issue. Can you check?
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Andy Hayes (@ahayes7) reportedNeed help from @DisneyPlus and @Roku ! My 4 year old son was pushing buttons and now I’m getting charged $12.99 a month. Need help stopping and reversing this!
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Brent Stewart (@BrentStewart17) reported@Roku where are you with fixing the issues with @MLBTV? I can’t even watch the @cubs game tonight.
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Jim Jennings (@JimJenn78843628) reported@Roku Hey folks, Roku will not help you if you are being scammed by a third party. Roku will take your money but will not interfere with a fraudulent scam.
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justagirl (@Rantsofnotfame) reported@RokidGlobal So I can’t even get my WiFi to work with my Roku….
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Adam Lash (@newfoundmass) reportedThe Shudder Roku app was the worst app I'd ever used until I used the Shudder Fire TV app.
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RoughTradeRadio (@RoughTradeRadio) reported@walt_stachura @slinganswers Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."
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Christopher Stried (@FullStriedAhead) reportedA lot of times when you sync up using activation Codes they let you choose your device, Roku or @amazonfiretv. That would help here! :) @Xfinity
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Kevin Stern (@Atherworld) reported@DisneyPlus Your Roku TV App won't work. Anything I try to watch comes up as a black screen. I can see things when fast forwarding/rewinding, but playing is a black screen. I did not just renew for the month to not watch your programming you know.
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Ask Spectrum (@Ask_Spectrum) reported@showdedoop My apologies for the Roku problems with our internet services. I know that can be very frustrating. I would be happy to look into this for you. Please DM me. Don. .
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Intellectual Honesty Is My Love Language (@goldenrule108) reported@F1 Roku app is broken. Can’t sign in.
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Philip Logan (@philip_logan) reported@MsSariBrooke @Roku I can’t work out how to watch it here in the UK 😩
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Dr. Dani (@chenIeguy) reportedjust had to factory reset the tv because it just wouldn’t update and literally wouldn’t let me leave the update screen 🫶🏻🫶🏻 @Roku i have some really awful words for you
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Andrea (@winterbaby9313) reportedAnyone else while watching #wrestlemania after a commercial break, it goes back to the beginning of the match that just ended or just a different part in general! watching on @Roku fix this, I'm tired of fast forwarding, then watching another 4-5 mins of ads then back to Mania!
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Alex Spicola (@AlexSpicola) reported@RokuSupport @Roku HELP!!! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?
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Brittney (@hope_britt) reported@DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy
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Tells, MBA (@tdotcade) reported@Roku Disney Plus isn’t working on my Roku Ultra. Hasn’t been for over a week. Fix this.
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Aaron Berger (@aaron_0903) reported@hulu_support Well, my hulu live is 3 hrs behind on both ROKU and the HULU app on my LG TV. But the app on my phone is good. What's the problem?
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New Village Video (@NewVillageVideo) reportedDoes anyone know someone with experience building a Roku app? I find a bunch of people who are down for the work until they find out it's for a rental app and not AVOD. Any leads would be greatly appreciated!
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Witchmaster (@Witchmaster) reported@Roku @caseyrosewilson Latest update on Roku has brought on tons of issues. Can't remove finished listings from continue watching, completing episodes goes on to random programs, etc. And periodically it just resets itself. How about rolling back to stability?
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Roman Empire (@saveusroman) reported@Roku fix your espn app.
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Mark Tapanes (@MarkTapanes) reported@RokuSupport @Roku I’ve emailed 5x on case 00135722 and then yesterday I got an email asking if I still need help. Still need help- thanks!
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jojo (@joeaceti) reported@Crunchyroll is there anyway you guys can fix the roku app cuz it blows chunks
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A Shubert (@ashubert) reported@Ask_Spectrum @Roku funny the last rep I posed this to hadn't heard about this problem. My brother was going nuts & pressed every button & found out you guys moved it. It's now the 10 second rewind button. So never mind. But you can add this bit of knowledge to your repertoire.
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[a case of the blog] (@acaseofthetwit) reportedI normally love my @Roku — I have one for each TV! — but my living room one has been a real issue. The remote randomly stopped working and the device itself now reboots itself multiple times a day (often in the middle of viewing something). Very annoying.
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David Cornell (@Cakefacethedad) reported from Rome, LatiumDear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?
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Lmn (@lmn071966) reported@Roku @AppleTV @TheRokuChannel No more subscriptions until you fix this live tv BS!
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Adam Billmann (@AdamBillmann) reported@Verizon hey, why does my home internet default to a different location then I’m at? I cant get my @watchfoxone to work correct because it’s giving me Chicago as my local news, not Milwaukee! How can I fix this? I updated my correct address on @Roku