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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (25%)
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Buffering (23%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Playback Issues | ||
| Crashing | ||
| Sign in | ||
| Playback Issues | ||
| Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Real Estate Disrupted
(@mortgagethat) reported
@stronghobbit @InvestingGems @DaveWeLike Funny because I have a smart TV and I still us a ROKU device. Far less clunky. ROKU is so inexpensive - one time cost - I don't think switching costs are an issue.
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Rebekkah Boxt
(@BekkahRose) reported
@hbomax why is your #roku app SO terrible!? It seems HBO has been around too long with too much $ for this level of trouble 😔
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Mike Jennings
(@mikejjennings) reported
@OfficialWRC are you going to be improving your apps or making them available on more devices? Doesn't work on my Nvidia Shield, doesn't work properly on Samsung and LG TVs, not available on PS5, Roku, HiSense TV. I want to watch #ypres and #wrclive and you make it so hard #wrc
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Jason (is fully vaccinated)
(@sanjaromin) reported
@TX_Seattle_Girl @mariner_uk @MLBTV I route mlb tv thru a vpn in my browser, then run an hdmi from mu laptop to TV...casting doesn't work on my old roku or TV lol
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emergency party chihuahua 🇺🇸
(@PartyChihuahua) reported
@YouTube whose brilliant idea was it to change the TV/Roku app to take away "hold to fast-forward/rewind" and make me mash the buttons repeatedly? What an awful change, please undo it.
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🌊 Bitchn Cold As Ice 🌊
(@4ever2paradise) reported
@kirstiealley Can you help me maybe, Please ? I'm looking for SOMETHING on Roku...... I cannot locate. I've spent days searching. The POSTS say it's on Roku, (otherwise I'm with Spectrum - not there.) I have app on phone, it just would be easier to view via TV.
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Rachel Bridge (she/her)
(@rachelbbridge) reported
@ThatRationalFan @no1charltonfan I’ve got awful distortion even on the Roku… the new studio looks lovely, but would be nice if they could fix the most important aspects too.
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Cash
(@Cash_clam) reported
Come on roku work for me baby. Lemme watch Rampage.
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Richard W. Woodley 🇨🇦🌹🚴♂️
(@the5thColumnist) reported
@Roku I cannot find an email address for Roku support to deal with an issue regarding Britbox on Roku (works on my PC via the web but not on Roku)
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R.W._McFreeman_III
(@RyFreems) reported
@WaddupItsVio @michellesias Hey ladies i thought i'd as if you can help me. My Sis in Law in Colombia doesn't have a smart TV, but she needs to get Netflix. They don't have Roku down there and i don't know about firestick. Any idea what streaming devices ppl use in COL?
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Memer
(@EMemer9000) reported
does the paramount+ video quality just normally look really bad on the website. Normally it looks fine on my Roku but on the website it looks like 360p. They should really add an option to change that or fix it on their own
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Sarah Farkas
(@Sefarkas327) reported
@HBOMaxHelp I subscribe through Hulu and there is no sign-in option on the Roku HBO MAX app. Every time I try to play anything it asks me to subscribe. This app never works for me—please help!
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Hamza
(@realhamzakhan) reported
@NMCreborn never used firestick but this happened to me on chromecast and using HDMI cable. No issues with the DAZN app on Roku and LG
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fuboTV Support
(@fuboTVsupport) reported
@RSmyth22 @fuboTV If the issue persists: 1. From Roku Home, highlight fuboTV and press star (*) button on your remote 2. Select Remove channel 3. Go to Settings > System > System Update > Check now 2/3
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Isabella Way 🥠
(@TheIsabellaWay) reported
How do I get @hbomax to work again on my tv w/ @Roku??? It’s been 3 weeks. Sigh.
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Ron High
(@RonHigh) reported
@TeamYouTube Thanks for the response. I am seeing the problems on the YouTube app which cannot be updated due to the dispute with Roku right? I tried accessing YouTubeTV through the YouTube app and it looks fine.
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Ryan Smyth
(@RSmyth22) reported
@fuboTVsupport @fuboTV Two titles are Deadly Women and Evil Lives Here. It is anything on ID Discovery I try to watch thru VOD. It will work with Chromecast but not with my Roku.
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Quillon
(@sims2310) reported
@GINGA0418 I bet, it sucks when the roku devices start acting up. I had to upgrade all my devices a few weeks ago because I was having issues with them.
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Richard W. Woodley 🇨🇦🌹🚴♂️
(@the5thColumnist) reported
@Roku I cannot find an email address for Roku support to deal with an issue regarding Btitbox on Roku (works on my PC via the web but not on Roku)
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Taxi Guy
(@JonMisterek) reported
@Gizmodo only if you got some lame ROKU device but that's a known issue and now there is a RESOLUTION
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𝚖𝚊𝚔𝚎𝚗𝚣𝚒𝚎 ☺︎︎
(@MakenzieDrake2) reported
why ******** won’t netflix work on my Roku TV
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Jeremy
(@jewame) reported
@RokuSupport I just bought a 32 inch tcl roku tv and my cable channels have picture but only static for the sound I've tried restarting the tv and unplugging and re plugging in the cable cord but it does not help
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Louis Vilardo
(@Lou_Vilardo) reported
@RockyMountViews I use FireStick and am not familiar with Roku devices. But, if you have the option of powering it through your TV’s USB port, it will shut down when you turn off the TV. If your YouTube account has been hacked, that’s a separate issue.
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Average Heavensward enjoyer
(@Hope_incarnate) reported
8. Roku's main goal was to help make the world a place his village would no longer have to hide from, now he just wants to help as many as he can, meet as many as he can. 9. being the wol/adventurer lol he is with aymeric though so yknow.... hes never short on gil if he needs it
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Richard W. Woodley 🇨🇦🌹🚴♂️
(@the5thColumnist) reported
@Britbox_CA @Roku With some help from your support team it seems to be working again. Thank you.
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diana 🌸 comissions open
(@ethereqldiana) reported
@Remziaera Help i redownloaded bandori now idk how to get my account back Wait hold on ill record mysf playing roku chounen
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Prinny
(@talesofaprinny) reported
I think there’s an issue with the Xbox app of amazon prime videos. There’s really frame rate issues with it but everything runs fine on the Roku version of the same app. @xbox @PrimeVideo
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Siebe41
(@SiebeUS) reported
@chriskerber @GetSpectrum Meh. It's really the only streaming option that gets ballys. Their app sucks but the login from it works ok. App on certain platforms doesn't have a channels. No roku app anymore iirc
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Phoenic
(@JmsNic) reported
@NOWHelpTeam hi Help Team, weird bug - logged into two different now tv accounts on my roku tv stick and whenever it’s loaded up over the past few days it’s automatically signed into one account, even if I’ve signed out and into my other one. It’ll just default back
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Gregg
(@Gregg71a) reported
@PlutoTV Sure wish I could watch this But on my @Roku TV, it doesn't work well. Audio cuts out, and then app exits back to main screen. The network connection to the TV is ~40Mbps. App probably uses more memory than TV can handle, so I am deleting PlutoTV.