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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (27%)
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Buffering (21%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pueblo |
Sign in | |
| Chicago |
Sign in | |
| Sioux Falls |
Sign in | |
| Schenectady |
Playback Issues | |
| Street |
Playback Issues | |
| Wexford |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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BobzTrading
(@TradingBobz) reported
@LGUSSupport @vrauckis Why doesn't LG reach out to HBO instead of telling its customers to do it??.. Roku apparently can figure it out.. Seems like its a LG webOS issue since you are seem to be missing quite a few apps compared to others.
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Allison_does_tweeter
(@AllisonZebosky) reported
Trying to watch TV and my Roku keeps buffering, like ***** buffer somewhere else
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Outnumbered Dad
(@MikePosey5) reported
@PopeAwesomeXIII Baby Yoda on a Roku doesn't work.....
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Brian Miller
(@BrianMi10970022) reported
@GraceRandolph Don’t launch a streaming service unless you know what you are doing. I paid for Max on Hulu but not Max. Now I paid again on Roku. It says Max but you go to channel and it’s just HBO. Just ridiculous. This is the worst service I have ever seen. Cancelling right after WW.
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JJ Smith from Cape Cod, MA
(@JJSmithRadio) reported
@PopeAwesomeXIII The Child on a Roku? Doesn’t work
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DJ°D-Rockification
(@drockification) reported
Spectrum app deleted from my Roku tv and cannot be found to be downloaded again is this some sort of outage? @Ask_Spectrum
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sean dance 🥕
(@seandance) reported
did @roku make the @hbomax app terrible on purpose? it’s so bad it literally feels like sabotage.
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Eli 🏳️⚧️🏴☠️
(@eee_lye_wray) reported
Well. Unlike Hulu and Netflix, which both work fine in a browser on my chintzy laptop, HBO Max wont run smoothly there. It was fine a minute ago on the Roku in the other room. Laying down to try Pottery on my phone app for it.
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🍭 💀 Emily 🕸️ 🎃
(@bisexualluigi) reported
@jim_haack @hbomax @Roku Ok Mr darth baby yoda Honestly just look through the replies and the tag; a /lot/ of people are actually having issues with the app crashing. Seems it wasn't very well optimized for roku. Not every complaint is a karen complaint my dude.
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Kevmaster2000
(@Kevmaster20001) reported
@hbomax @Roku Fix your app on Xfinity X1! No multiple profiles, no add to list, no continue watching, and you can’t even exit something once you start watching it! The only way to exit a show/movie is to back out of the entire app!
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Good Fortune.
(@BreesNODrew) reported
from
Detroit, Michigan
This Roku remote the worst. I lose it every two minutes.
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Jacob
(@Proletariat_J) reported
@RokuSupport Thanks support. I don't understand how your link worked and the one I used via Roku login wasn't. Cheers,
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Citylife80
(@Citylife80) reported
@mws621 I finished it last night but I use my PS4. They should all be there. I don't know about Roku. Glad I could help!
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Travis
(@tgebkV2) reported
@Roku your customer service sucks. In your website the links and pages to navigate don’t even work. This is disappoint and beyond imaginable.
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Stephanie Thompson, MA
(@Stefaniya) reported
@Tiger_Lifer @hbomax Okay so you need to update either/or the Roku system or the HBO app. Then sign in again.
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Emily Harris
(@EmilyHarrisMWA) reported
@Roku sling is not working
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Ty Hall
(@hoosierdaddytdh) reported
@HBOMaxHelp love that you are on Roku! Have an account thanks to AT&T but the Roku app is not letting me login (only offering me to sign up via subscription). Please help so I can have access to your fabulous library of titles on Roku!
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⛈️ Tempest ⛈️ ▶️ AA6
(@spottedshowers) reported
@CommanderClark8 It's an old roku stick from at least a few years ago, so that very well could be the issue. My parents have a roku tv from last year, and they say HBO max works on that (though it's apparently still *really* slow.) My guess, now, is that it's a mixture of the app and the device.
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MAGZ
(@maggieflambert) reported
Now that Roku and HBO figured out their relationship issues I can have Harry Potter marathons whenever I want. None of you are going to see me for at least a week
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Dan Sponaugle🇺🇸
(@DanSponaugle) reported
@HBOMaxHelp I have a Roku Tv. I can now find the HBO Max app in the Roku Channel Store, but when I click on it, it appears to just take me to the regular HBO app and not the HBO Max app. Please help
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EmJayTee
(@EmJayTee4) reported
@hornets can you please ask your crew to work on getting the games to fans? @FOXSportsGOHelp not working on app or Roku tv.
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Linda Ge
(@lindazge) reported
In case anyone else had this issue where you open HBO Max and it's just regular HBO content, you have to delete the regular HBO app from Roku and redownload HBO Max.
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Queen ofthe Universe
(@QofTU) reported
@HBOMaxHelp I can’t sign in via @roku Is there a sign in issue currently? It keeps telling me I am using the wrong email/password so I changed my password and still not working 😭
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sean dance 🥕
(@seandance) reported
@hbomax @Roku i have to sign in every single time i use the app. how do i fix this?
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Theo Cogs
(@tedcogs) reported
@PrimeVideo I'm deleting and re-adding the Prime app on my Roku TV for the third time in three months so it will work properly. This is getting old. What are you doing about this issue?
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James D. Hardwick
(@figsfollies) reported
@ATTHelp when trying to sign in to HBO max on Roku, there is not an option for “Atttvnow” to “sign in with provider” Thanks! Figgy
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RobbyNYC
(@DaManFromNYC) reported
@TCL_USA Can you tell me why my 4k content on my roku TV is ALWAYS too dim. It matters little if I use picture settings. Ive even set picture at brighter . Plz help
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Tyrell Bradshaw
(@TyrellBradshaw2) reported
Well it’s official I’ve tried everything but this stupid @TCL_USA @Roku TV is broken after two years it just goes to **** randomly...bet catch me never purchasing from y’all again. I’m looking for a new QUALITY smart TV if anyone has any recommendations
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SDDONAVAN
(@SDDonavan) reported
@Roku when we log into our HBO it does not go to HBO Max. It stay's on HBO. Can you help us?
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Ballcbear
(@Ballcbear1) reported
@RossRaihala I am so done with roku and smart TVs. Over the years I’ve had app issues with my Samsung TVs and Blu-ray players and Roku aging beyond support. I’ve moved to Chromecast and so far have had better luck casting from my phone or iPad.