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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (32%)
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Crashing (28%)
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Playback Issues (18%)
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Buffering (18%)
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Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brasília |
Buffering | |
 Bel Air |
Sign in | |
| Dallas |
Buffering | |
 Berlin |
Buffering | |
| Monterey |
Sign in | |
| Gainesville |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇸 K.O. Thy Soul 🇳🇬
(@OlabisiKovabel) reported
Hey @YouTube, why am I getting a black screen whenever I press to play a video? I’m experiencing this issue on my Roku, and through the app that was pre-installed on my smart TV. It was working fine last night, but today I’m getting nothing. I want answers!
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Ron 'Tread on Me Daddy' Krasnow
(@ronkrasnow) reported
2 weeks after my 2nd vaccine I'm driving from NYC to Boston solely to fix my parents' Roku. I just can't do it on the phone anymore.
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CJ
(@IrishDisney33) reported
@cayz @TeamYouTube I have also been experiencing the same exact issue on 2 separate Roku devices on 2 separate televisions.
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Rachel
(@rmiriam) reported
@amandagianni Oh right. Duh. Which reminds me I have to log back out and in again to get it to work for tonight's game as I have to do that every single time I use the Roku app.
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RB
(@_bussell_) reported
Either @Roku has the worst customer service or worst system on Earth. Someone stole my MIL's debit info, created an account and bought things. But because she doesn't know the acct the hacker used they claim they can't help her. Any psychics that can get her that info? #Rokusucks
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Gary Thatcher
(@RogerStein19) reported
what the hell youtube, What is wrong with youtube. when go to watch a video on my roku tv. it just goes black.same on amazon fire tv. i have the youtube app. what is the deal. and no it's not my tv. #youtube #help
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Reflects On Life
(@CurdsWhey) reported
@RokuSupport need help setting up my new Roku Smart Soundbar. After downloading software updates, it cycles back to asking for my language. Can tech support DM me asap?
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Amanda
(@LetsCall_ItHope) reported
@tiinyturcs My search on my roku turned up no free options. But I'm sure I could watch it on a 3rd party site on my computer. But that's so much work. Especially having to wait for the episode to load.
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Zeph St.Hope
(@Z_StHope) reported
@VikiStatus Not working on TCL roku tv?
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Ed T
(@edtsummer) reported
@youtube @TeamYouTube Some videos not playing on roku in uk. Black screen, was ok yesterday. Same videos play on non updated nowtv branded roku devices. The constant problem appears to be pre roll ads.
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Shawn
(@Shawn80343920) reported
@TeamYouTube on my roku tv I'm not able to get videos that are over 2 mins. Please help
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Philiam 🇮🇹
(@pchidichimo3) reported
Why ******** is @YouTube still not working on my @Roku ?!? I want answers this is ridiculous it’s been like this since 11pm last night!
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Jared (16)
(@jaredthebobcat1) reported
Is the roku version of YouTube not working for anyone else? It hasn't been able to load videos for like 4 hours now...
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LCSPhotos
(@LCSphotos) reported
If anyone else is having trouble with YouTube on their TV or Roku, it's working normally on my computer and phone if that's helpful. 🤔
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Patty Ann
(@pattyla16) reported
@discoveryplus You need to fix your Roku channel. It crashes. A lot.
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Nick A. Papagiorgio
(@PapagiorgioA) reported
Does @Roku make a device that doesn't freeze every time? I'm on my third because i LOVE the way it works, WHEN IT WORKS!! I'm starting to feel like a freaking idiot trusting them over and over just to get burned. FIX YOUR STUFF!!!
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DirtyCol.HarryPotter
(@TheRealDaveH911) reported
Dear @YouTube, Your **** is broken. Videos will not play on Roku TV, Xbox Series X, or Sony Android TV. #YouTubeDOWN
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himbo hamster wrangler @ 42 til bday
(@gurouji) reported
@kirbieboy yeah its probably ur roku. it happens from time to time, check in your phone that its not a problem with youtubes platform either bc it did that to me about a week ago on any device
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Uhhhh
(@aHIGHERfocus) reported
@TeamYouTube I'm having the black screen problem on ps4 and have had it since last night. Also same deal with the Roku stick in my living room. Any updates?
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WoWHuntress
(@WoWHuntress67) reported
@YouTube you need to fix your latest updated to the Roku app. 1 in 10 videos play and the rest just cut to a black screen.
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Bob
(@Bob16800246) reported
@TeamYouTube The YouTube app isn’t working correctly on Roku or my LG TV. Some videos play, some are just a blank screen. I’ve uninstalled the app, unplugged the Roku, reinstalled the app and still have the same issue. The app is updated. The Roku is updated.
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Schechschech10
(@schechschech10) reported
@WaddleandSilvy Why isn't Marquee offered as a subscription app? Charge $10 or whatever a month like a Netflix to login and watch the channel. Use a Roku or Firestick to watch it on your tv. This shouldn't be so difficult.
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adam
(@roofusfirefly) reported
@lmfaolouu Not that I have seen. I was just checking Twitter. Saw all the messages and thought I would relate an interim fix. Seems to be happening to most people trying to stream on TV — roku, PS5, FireStick, etc all seem to be having the same issue.
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Mama Luigi
(@Its_MamaLuigi) reported
@imranzomg We have Roku, Chromecast, Apple TV, Fire Stick, and some other minor ones, but they can all access the same content. Video content is siloed off by streaming channels, not by hardware. Why shouldn't consoles work the same way?
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Keith
(@Keithhbg) reported
@HMNow when are you going to fix Roku client so you don't have to login every day?
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Phil Caravella
(@Phil_Caravella) reported
@hadtobegoo @turksespinnekop My Samsung HBO app doesn't even work well. It forgets where I left off for a film (Roku app works fine though).
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Andrew Robinson
(@gmanreviews) reported
@turksespinnekop issues (sometimes; esp Roku) is the same they have with IOS... there's a licensing process to get an application approved and on those platforms... AND IT SUCKS...
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CJ garden girl 🇨🇦
(@cjgardengirl045) reported
@youtube the video playback is not working on Roku. Just getting a blank screen. Have discovered if I log out and go in as a "guest" the playback works. 🤔
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natia
(@nxtiajoy) reported
Why do y’all always get hyped up about the $100 ONN Roku TV it’s the worst tv I’ve ever had 😭
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Allergictopar
(@j_prodigy3) reported
@Roku my Hulu, Disney+, and espn apps are opening and exiting right away. System is up to date. Already tried uninstalling and reinstalling the apps didn’t work.