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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (26%)
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Buffering (23%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hornbeak |
Crashing | |
 La Paz |
Crashing | |
| Harrogate |
Sign in | |
| Gainesville |
Crashing | |
| Ocean City |
Buffering | |
| Dallas |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Felic™
(@RfElic_412) reported
@KxngUnkasaxXx @BarkyBoogz Is it good quality? Never used a firestick before, I’ve only had Roku.
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Anthony Pittore's mouth is purple 𖤐
(@PittoreFilm) reported
@HBOMaxHelp @_tongueTYed Let's just make it simple: There is no system it works well on. If you rewind or pause or skip, the whole thing crashes. This same issue happens to me on my PS5, my Roku TV, my MacBook, and my M1 Mac mini.
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Sarah Jane
(@tweetsaresilly) reported
Disney+ and HBO Max both regularly crash the Roku
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Thriving Self Care with Renee
(@CareThriving) reported
@hbomax You need to fix the next episode autoplay! It stopped working on my Roku!!
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YCP
(@YCP4EVRRR) reported
why the youtube app don’t wanna work on my roku tv don’t piss me off
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Car
(@c_onceonce) reported
@hbomax your app for @Roku is just terrible. I hope you plan to fix it soon.
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MC
(@cmeds25) reported
@HBOMaxHelp @NireeMusic PLEASE fix your Roku app!!! It takes forever to load, closely suddenly, and many times doesn’t play shows!!! I’m beyond frustrated with it
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SnoopDawnyDawn 🌊
(@snoopdawnydawn) reported
@RokuSupport I am having so many issues with different apps. AT&T is horrible, HBOMax I gave up on. Peacock was so bad Roku restarted itself. This has worsened over the past week. Didn’t know if any issues going on. I checked for updates and restarted. Wifi connection good.
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Reg
(@FXcrypREg) reported
@Roku @RokuSupport @TheRokuChannel So now I can’t watch fubo on two different Tv’s under the same profile/Acct . Help please ?
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vicky b
(@ybsweeet) reported
@Roku The worst purchase, the remote works 80% of the time but you have to point it directly at the remote area. Also when the TV comes on you have to wait at least 30 seconds before you push a button or nothing will happen. Too much of an ordeal to return it.
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Sabrina Jeffries
(@SabrinaJeffries) reported
@TrishMilburn We have it happen from time to time on Netflix or Prime with our Roku. It could be a Roku issue.
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E.C. Farrell - ORDER CURSED TODAY!
(@authorecfarrell) reported
Dear @Roku and @hbomax. The HBO app keeps crashing my entire TV. I've removed and reuploaded the app and restarted the system, but it's still not working. Help, please!
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shhh
(@ded_whispers) reported
@Roku your channel line up is so outdated! Your movies…half of them don’t even work!! Yet, you still feel like you should have a monthly fee?? You don’t compete with anyone. Update you product!
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Drew
(@drawnonglass) reported
.@Roku with the Roku 3 and the @hulu channel, I can't FF or rewind at all, both work on the same channel with a newer model. Where's the bug here and can it be fixed?
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Ambassador Something
(@Delennish) reported
@hulu_support Roku user here on no commercials plan streaming anything and currently getting "you can rewind and FF after the break" any time I try to FF during the show. Shows not resuming, too. Must start over if I exit. Rebooted. No fix. Not happening on web.
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Cathy Newman ⚜
(@cenewman0) reported
Well looks like @hulu on @roku is suddenly broken for many people, based on reports. I pay for ad-free and now it's treating entire episodes as an ad, blocking all ability to fast forward or rewind. So weird.
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asïa
(@bernicejay99) reported
@HBOMaxHelp @_tongueTYed It’s definitely Roku that the app has the most problems with
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WonderWoman_J
(@j_wonderwoman) reported
@HBOMaxHelp @_tongueTYed @HBOMaxHelp I stream on a Roku, but also have a fire stick in the home. The app is just slow, glitches, it takes about 10 minutes for the app to even work, fast forward? Rewind? Forget it. Wanna search a show? Gonna take you 30min. It’s slow and sometimes it just doesn’t work.
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Afro 🙏🏿✊🏿
(@Africanbeastiza) reported
@HBOMaxHelp @prettybougie_ On the Roku tv your app sucks y’all need to fix it
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roby d'obbey 💉💉🌿
(@robydobbey) reported
@Calibos420 I seem to recall that Roku has a great Hulu app. I used Roku during the pandemic last summer and had no problem with any of the services/apps.
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Drew
(@bam57720) reported
@seerubyfalls @hulu_support Did this ever get fixed for you? I’m having the same issue. Ad free Hulu on roku still can’t rewind and fast forward as it treats episodes as ads
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Benn Berkley
(@ScribblerRVA) reported
@hulu_support On one of my Roku devices, my Live TV not stay live when i change channels. It starts 45 minutes to an hour from where my guide says it’s supposed to be. And I have to click out of it and restart it to get it current. Help please?
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Fake TV Critic
(@FakeTVCritic) reported
@HBOMaxHelp Why does the app CONSTANTLY crash on my Roku? I've uninstalled/reinstalled, I restart every time I'm about to launch HBO Max, and it still crashes. This doesn't happen with any other apps or on my other Roku. Why does the app hate this particular device?!
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Chance Johannsen
(@ChanceJohannsen) reported
Hey @Roku , your customer service has been terrible. Been in contact with @RokuSupport for over a month and still waiting for a response to get my faulty device replaced. Plz fix this
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J Hurtado
(@HatefulJosh) reported
Is it normal that my @Shudder Roku app makes me sign in every time I open it? Every goddamned time. It's a huge reason I don't use it very often.
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Tim Hurley
(@Hudsonvalleykid) reported
@GetSpectrum I'm having trouble signing in on a @Roku device on one tv in the house. Not sure how I got signed out.
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𝘊𝘢𝘴𝘢𝘧𝘳𝘦𝘢𝘬 𝘩𝘦𝘢𝘶𝘹 🧉✨
(@prettybougie_) reported
@HBOMaxHelp @brokedaabank Fix the app for ROKU & firesticks too please. Can’t rewind or fast forward without it crashing. Moves super slow with browsing titles too
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AlterEgO
(@skc89) reported
@HatefulJosh @Shudder Never had an issue on fire TV shudder app. So May be something to do with Roku.
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teeth like mileena
(@agu_ust) reported
@HBO @hbomax fix your whack *** roku app before i start telling people your shows suck ****
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Excessively Black
(@ajajanea) reported
Either I need to update my Roku or this TV.. always have issues accessing streaming services so I end up watching everything on my iPad