Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (29%)
• Buffering (27%)
• Sign in (23%)
• Playback Issues (17%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Sign in	1 day ago
Yuma	Crashing	3 days ago
Morro Bay	Crashing	3 days ago
Quixeramobim	Playback Issues	3 days ago
Gilbert	Sign in	3 days ago
Phoenix	Crashing	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zakk Cornish-Fraser (@ZakkRyan) reported 1 minute ago

  @swiftfairy_13 @DiscussingFilm @Roku I highly recommend any tv that doesn’t have a build in service like Roku. Many makers and retail chains can sell same models but last few numbers are dif so you get less quality out of it. There’s some fantastic options out there though

• 
  sandiek is in the skiiiieeesssss (@sandiek) reported 5 minutes ago

  the new @roku layout is so bad that I delayed tuning into the #worldcup to fix it back after it got dumped on me.

• 
  Mary (@Fogatmidnight) reported 9 minutes ago

  @Roku Ghaaa......What did u do?! Update bad! Please don't fix what is not broke. Let user decide! 2 nights in find organize LOCAL ANTENNA channels, renam lil tile, now it's GONE! 😱 Where is it? Want on home screen! Hisense Roku TV

• 
  Andrew Staten (@AndrewStaten) reported 9 minutes ago

  @TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.

• 
  Lee 🇺🇸 (@redneckleeusmc) reported 20 minutes ago

  @Roku joins the total enshittification gang with its trash update. User customizations, gone. UI is terrible, everything is high-friction, and there are more ads. This is for a device I pay for. It's hard to name a single thing in tech that hasn't gotten markedly worse in nearly every way the last five years. Windows. Mac. Linux. iOS. Google. Amazon. Netflix.

• 
  Keri Marie (@KeriMarie317366) reported 20 minutes ago

  @Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!

• 
  MrRamone420 (@MrRamone420) reported 22 minutes ago

  @Roku It changed over today and it's absolutely terrible. Everything is all over the place and has messed up my apps and home screen. How do I change it back, cause I'm just getting rid of this TV and will avoid using Roku system and products. You know how to lose customers

• 
  Jesus's Flunky (@CrucifiedAgape) reported 23 minutes ago

  Don't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.

• 
  Buttery Duck (@Nauseum62) reported 25 minutes ago

  @Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.

• 
  Maureen Imrie (@maureenmcmahon8) reported 26 minutes ago

  @Roku I hate it and will replace and purchase a non Rolu. New screen is awful!

• 
  Rhymes with funky (@KirkYuhnke) reported 27 minutes ago

  @MatthewKeysLive @Roku Problem is... finding an actual "dumb tv" is almost impossible anymore. The business model for TV companies has shifted. They don't make $ when I buy the TV anymore.

• 
  Ken Kallembach (@imken24) reported 29 minutes ago

  @Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.

• 
  𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported 29 minutes ago

  @Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!

• 
  Damian (@Damian08993101) reported 30 minutes ago

  @DeadCarnival @Roku It’s crazy how @Roku doesn’t realize that a clean interface is their one best quality. I am tired of having to turn off the same unwanted features over and over again. And with the latest crappy update, I’m stuck with a lot of junk that can’t be turned off. Awful.

• 
  Morticia (@Morticia121212) reported 30 minutes ago

  @tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.

• 
  cru λ (@crufro) reported 31 minutes ago

  The issue here is that pre-generated AI slop doesn't retain. @mesastream on the other hand is multiplayer media. Live, consequential, and influenced by the audience. Humans curate. AI directs scenes and writes the dialogue in realtime. Anyone have a contact @Roku?

• 
  alex (@alexsears97) reported 33 minutes ago

  @FehInsane @Roku Happening to me too. This update was terrible

• 
  Sasha :) (@hldmydk) reported 33 minutes ago

  Since when is the Roku remote app behind a paywall? My remote is broken and I can’t turn down the volume or turn off the TV and I don’t wanna pay $8.99 like are yall crazy ? 🤨 @Roku

• 
  Smigman (@Smigman1) reported 44 minutes ago

  @Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.

• 
  SlowdownMemes (@PokeyTexan) reported 45 minutes ago

  @YouTube please fix the Jump Forward feature on your @Roku app. I don’t care whose end of the tech it’s on. I pay for three YT Premium, so that my kiddos don’t infect my feed or complain about what each other watch. I’ve told them “ give it a few days to patch it”. It’s been hell

• 
  Kaiju Cowboy (@GojiraOmega) reported 45 minutes ago

  @Roku @RokuSupport Awful... Absolutely god-awful

• 
  John Joseph Bonforte (@BonforteJohn) reported 51 minutes ago

  @Roku Problems since the update: 1. Sound goes away for DVD player. 2. Sometimes DVD player will no longer play to TV. Restarting fixed it temporarily - until today. 3. Spontaneous resolution changes after a sleep timer is used. 4. Trouble communicating with cable box.

• 
  Matthew Keys (@MatthewKeysLive) reported 51 minutes ago

  @Roku UPDATE: I was proven wrong! The Roku TV in question suffered from a software bug, one that the company is aware of and is in the process of fixing. A small number of TVs experienced the glitch, and the company is working to address it. Roku's terrific customer support restored my faith in the company, and I'm so glad we don't have to replace this TV!

• 
  Greg Spencer (@gspence1) reported 52 minutes ago

  @Roku had to sign into @AppleTV AGAIN. This is what I see. It’s the correct password. Only option is to exit out and do it again which gets me to same blank screen. It’s always Apple that I have issues with.

• 
  Meghan S (@DrMeghanS) reported 56 minutes ago

  @red_chem_lite @Roku My yorkie used to chew and we got bitters spray. That helped her a lot. Now she only chews on her toys. My other dog the bitters spray didn’t work as well but he eventually grew out of the chewing phase after a year or two. Maybe try the bitters spray on the remote cover?

• 
  burownidl (@burownidl01) reported 58 minutes ago

  @Roku @TheRokuChannel @foxone For anyone following and has the same issue. I contacted Roku support via their website and chatted with online support. It looks like they fixed my problem as I can see the Worldcup pregame show now

• 
  Sydney 👑 (@LoveMyFFAJacket) reported 59 minutes ago

  @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

• 
  Hammer Hains, The Fud Dude (@HammerHeadcases) reported 59 minutes ago

  @Roku @Country2018gal We've had the same issue recently.

• 
  Theresa (@Theresa99778608) reported 59 minutes ago

  @red_chem_lite @Roku You need a zapper for when they touch it, they will learn which. Our friends have two boxers that were like this and within the week they were broken.

• 
  Chris (Rained out RantCast) (@_RantCast) reported 60 minutes ago

  You do NOT need to sign in to a walmart account to use any roku tv.. @Roku should sue this dude... Now Vizio on the other hand