Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (29%)
• Crashing (28%)
• Sign in (23%)
• Playback Issues (16%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Playback Issues	3 hours ago
Minneapolis	Sign in	2 days ago
Gibsonia	Video Quality	2 days ago
Seattle	Crashing	2 days ago
Tucson	Sign in	2 days ago
Toronto	Crashing	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alex (@alexsears97) reported 2 minutes ago

  @Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this

• 
  HockeyDad2A&Z (@HockeyDad2AandZ) reported 4 minutes ago

  Hey @Roku, no one asked you to do up the home screen. I used to be able to have HDMI 1 and 2 in the top row and now I have to go into the inputs to select them. That's stupid bullshit. I want my old home screen back. Not this fkng mess. Fix this.

• 
  Heather D. ♿ (@EarperMarine) reported 7 minutes ago

  @zfatcat2 @Roku I have seen other people mention issues with captions. It's only happening when using Roku and it's the same across my various Roku apps. 🙃

• 
  Acme Pack (@acme1265packers) reported 8 minutes ago

  @Roku The problem is that Roku is getting a kickback for recommending shows that no one watches, plus we already know what they are going to watch.

• 
  arthur fleiss (@arthurfleiss) reported 11 minutes ago

  @Roku I did that. Didn't help. Many People on Twitter had same issue with Paramount Plus.

• 
  Isabella Valentine (@PrismaticOwl) reported 13 minutes ago

  I generally just let the @Roku screensavers scroll while I do other stuff, but I think it got an update recently because the Roku City screensaver just flat does not work anymore. It's a black screen. Back button doesn't work. Gotta use the Home button to return to the menu.

• 
  George H Frost III (@ghfrost3) reported 15 minutes ago

  @Roku you are a rip off. Customer service is bullshit take my money and when you can’t make it work refuse a refund. Well **** you. Back to cable

• 
  Lee 🇺🇸 (@redneckleeusmc) reported 16 minutes ago

  @Roku joins the total enshittification gang with its trash update. User customizations, gone. UI is terrible, everything is high-friction, and there are more ads. This is for a device I pay for. It's hard to name a single thing in tech that hasn't gotten markedly worse in nearly every way the last five years. Windows. Mac. Linux. iOS. Google. Amazon. Netflix.

• 
  Meghan S (@DrMeghanS) reported 21 minutes ago

  @red_chem_lite @Roku My yorkie used to chew and we got bitters spray. That helped her a lot. Now she only chews on her toys. My other dog the bitters spray didn’t work as well but he eventually grew out of the chewing phase after a year or two. Maybe try the bitters spray on the remote cover?

• 
  Qhu✳️🦆🏃‍♂️ (@Qhu_NFT) reported 25 minutes ago

  I have had it with @Amazon Fire Stick. I have a subscription to Shudder and Starz. I can no longer play them without buying a new subscription thru Amazon. I have a @Roku TV upstairs and have no issues playing my subscriptions. Today I ordered another Roku controller for downstairs. Shame on you Amazon. Bye fire stick. Just warning anyone who is thinking about fire stick.

• 
  Melt Wizard (@melt_wizard) reported 27 minutes ago

  @Roku @DeeRugz718 This **** is awful!!! Change it back!!!

• 
  Lt. Broccoli - Parody 🥦 🇺🇸 🇺🇦 🇵🇸 (@Tommy2legs) reported 31 minutes ago

  @Roku fix everything about the new OS! I mean why is the only option on quick access to remove something!? Why can't they be moved? What the heck!?

• 
  Lord Sammy Gato (@lordsammygato) reported 32 minutes ago

  @Roku Wow, those changes to the app are terrible! Thanks! 👍

• 
  Buttery Duck (@Nauseum62) reported 35 minutes ago

  @Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.

• 
  SaltyNurse (@MindyNDuncan) reported 36 minutes ago

  @Roku your sure have some **** products! Can't fast forward without the show restarting. Can't get quality sound from the other roku I have. What gives!

• 
  Ben (@Fly_Guy79) reported 37 minutes ago

  @Roku ya its terrible. where the save list go? terrible ui change. glitchy screen freezes. back up job nerds

• 
  Heather O'Brien✍️ (@RealHeatherOB) reported 38 minutes ago

  I have no idea what anyone else thinks, but @Roku's new Home Screen adds are awful!! There is NO way to remove the adds. All they do is clutter up the screen. I've used Roku for over a decade. Bought several, including for others - just loved them. Now? They're so annoying, I may need to find an alternative. It's just not for me. And they don't even let me "hide" them. Not cool. I neither need nor want all this junk.

• 
  Brian Kemm (@BrianKemm) reported 38 minutes ago

  @mrhappybw @Roku Boooo. Thanks for the intel. And, well, sigh. If I wanted to go through all the hassle (with no guaranteed fix), I’d just as soon start using a different brand if I have to log into everything again 🤡 These tech companies really are entirely out of their minds

• 
  Bryan Wayne (@mrhappybw) reported 38 minutes ago

  @BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.

• 
  𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported 39 minutes ago

  @Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!

• 
  whipofcords (@whipofcords) reported 43 minutes ago

  @TCL_USA @Roku these new updates suck! Fix it!!, now my tv just shuts off, when ever it wants!

• 
  Woman Outside The Matrix (@CyberRodeoGal) reported 44 minutes ago

  @downdetector around 20 aps not working on @Roku that’s just my personal ones. :/

• 
  Stepford Diana (@StepfordDiana) reported 48 minutes ago

  @Roku You've removed the option to cancel a paid app subscription on the new homepage I need help

• 
  Osondu Esonwune (@OsonduEsonwune) reported 49 minutes ago

  @Roku @norcal06warrior Roku I’m having the same issue on the Netflix app on my Roku tv

• 
  Brett Bear (@MikeyBoom32) reported 49 minutes ago

  @Roku Roku tells you force restart, unplug and do the secret remote cache restart. None of it works because the new software sucks. If your lucky enough to not have a bricked tv you are left with just horrible service. FIX THE SOFTWARE UPDATE.Hopefully Fox will rethink the purchase

• 
  RaiderNeil (@Rdrneil) reported 50 minutes ago

  @Roku OK I have a Roku 4K stick and good Wi-Fi and a very good Samsung TV and I've had Disney Hulu ESPN now paid through Roku I started getting error 83 error 43 couldn't login on TV couldn't watch it deleted everything restarted updated no help from Disney so I canceled them

• 
  Lonell Fletcher III (@iii_lonell) reported 51 minutes ago

  Is anyone else having issues with @Roku ‘s app?

• 
  Tom Foolery (@1nject0rX) reported 51 minutes ago

  Thank you @Roku I've been paying $70 a month to @DIRECTV for the exact same channels as you all and you have way less commercials and better quality. Thank GOD I found Roku

• 
  Mare Loch (@Mare_Loch) reported 55 minutes ago

  @Roku Hey! Fix your closed captioning! Doesn’t even work on your own commercial channels. You know, the channels that show commercials every two minutes? Do you hate the hearing impaired or what?

• 
  Brandon (@BATZMANZ) reported 58 minutes ago

  @Roku Give us Photo Streams back! Backdrop is terrible. Doesnt autostart when idle.