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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (32%)
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Crashing (30%)
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Playback Issues (18%)
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Buffering (17%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jacksonville |
Sign in | |
| Pemberville |
Playback Issues | |
| Dallas |
Buffering | |
| Jonesboro |
Sign in | |
| Jacksonville |
Crashing | |
| Lynchburg |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Evolution845
(@evolution845) reported
@tim_nicolai @fauxbeatpoet U can turn on subtitles directly on the roku settings. If you turn them on there they work on the hbomax app.
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Dinesh Shamdasani
(@dinesh_s) reported
from
Los Angeles, California
@bobby97801 It wasn’t really warranted but we did it anyway to help promote Roku and the incredible cover
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Stephanie
(@ses3225) reported
I don’t have this problem with other apps. Fix it @Roku @AppleTV
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(Roc) Wayne Alford
(@rocdisjoint) reported
@Roku Everybody please be warned. We bought a higher end Roku device and it started literally crashing our TV. Lots of people are reporting the same issue. Roku is only providing weak generic support, reset, remove channels that crash. I’m concerned about Roku damaging my TV.
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Aaron Fournier
(@ar4nier) reported
@CoreyElliot Grab a Roku off the shelf. Problem solved.
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Drinka Champagne 🙃
(@Ayoo_SydNastee) reported
I will never in life ever buy a ROKU tv again …these shits are TERRIBLE, gotta stop being cheap lol
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Joe Fedorowicz
(@JoeFedorowicz) reported
I know it's probably not your fault @AppleTV but your Roku app is garbage. Just doesn't work.
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Mary Seighman
(@MSeighman) reported
@HBOMaxHelp I see that this question is not new to you, but I'm experiencing many of the lags, quits, and errors that others have tweeted about. 9/10 times the app (Roku) quits as it's starting, after I've selected a program, or after pressing play. I've about ready to give up.
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Joseph Davis
(@PhantomLordNYC) reported
@JRsBBQ @nwa @FiteTV The ppv started a few mins late because of a black screen. But aside from that there have been no problems on the roku app.
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🧜♀️ La Sirena 😷 💉
(@IamR00by) reported
@jaykass68k My kid fixed it for me. It was a monitor issue because of the roku. 🤪 7 year old tech wiz lol
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Juan
(@korraenjoyer) reported
@yaketsuku_ @mystyzzzzzzz I think they basically didn't want it to be insta win for korra like it was for aang, plus most of the avatars didn't help except roku
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Lord Devil-Rahu
(@lord_rahu) reported
@data168 No one can beat $AAPL TV quality. ROKU is junk. Just my opinion
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Carlene Barth
(@Carlene0126) reported
@RokuSupport my Roku express has died, it’s 10 months old. It is not my router since everything else works including my 2nd Roku express unit. Help please. Thanking you in advance. P.s. I have unplugged it and restarted.
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Sabrewing ✨
(@Sabrewing1) reported
@Funimation Your Roku app is downright terrible. Always buffering for no good reason.
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jerkscrub
(@BoyleKyler) reported
@hbomax why does your app crash SO MUCH on Roku? months like this and no fix?
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Conner Hendricks
(@hendricks_ct) reported
@BadandBrokeGee @weatherchannel Just came to Twitter with the same issue. WWL is a local station and they have a free app on Roku. No ads either.
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Eddie Huff
(@EGH78) reported
@RokuSupport This specific channel. No error messages. Just the loading wheel starts then it goes back to the Roku home screen.
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Jared Jinkens
(@JaredJinkens) reported
The @hbomax takes a long time to load on my @Roku TV. I read there is a new app on the way. Hopefully the new app fixes this problem.
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Drew Rossignol
(@DonRozz25) reported
@HBOMaxHelp I would love to give your more detail if I had it. HBO max doesn't work only Roku!
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Joel
(@joelvan) reported
@hbomax what can I do to get this app to work on ANY of my four Roku devices? It’s been terrible since switching from Go to Max. Any way to get it to work would be greatly appreciated
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Joshua Johnson
(@JJsworld3450) reported
@HBOMaxHelp I have applied that attempt multiple times along with resetting my roku device, wireless router and modem as well and its the same issue...please help!!!!!
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Jonathan 'Fully Vaccinated' Meckler
(@thetrekmec) reported
@TBKSecretX @view_raw Are you using a Roku to watch it? If so, turn of "Bandwidth Saver" and that should eliminate the problem. It worked for me.
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Mixed By DJ Z-Rex
(@iamdjzrex) reported
@slinganswers just wanted to pop in and say that the new update has caused a slew of issues regarding ads during shows. Majority of the time both of my roku tvs just go black without sound. Not a fan of it at all.
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May Oh!
(@YuremAvalos) reported
help I can't watch Netflix cause my Roku remote wont work oh god
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⭐️Sarah💫
(@Thatonenicostan) reported
Aang having Roku was essential because the Gaang were almost entirely on their own with nobody to help or advise them. They were behind enemy lines for three seasons because the whole world was occupied and they couldn't really trust anyone.
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Sarah
(@SarahStNu) reported
@hulu_support I can't log in because I'm getting "your log in was blocked" message even after changing password. I can't contact support because I can't log in. This was after my roku got a message saying I'm using a proxy VPN. I have no idea how to fix this.
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enron
(@enrondripgod) reported
@HBOMaxHelp why app don’t work roku
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Jeff Johnston
(@sarcasticbaker) reported
@hbomax Your Roku app sucks… sometimes works, rest of the time takes 4-5 attempts to work. And, yes, my Roku is somewhat new, maybe 4 months. Internet connection over 300mbps.
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Libby
(@libbyjones715) reported
Does the @hbomax app crash on everyone’s @Roku like seven times before they can actually watch something, or is it just me?
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Contra Narrative
(@ContraNarrativ3) reported
@LeaMaric @youngwerther123 I’m on 50mg of Cambryn to help with post-accute psoriasis. I saw it on a Roku commercial. Also sidenote, but I like how they are all overly “cute” and then there’s Azrael at the bottom of the list which means “Angel of Death”. Wtf??