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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (25%)
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Buffering (22%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Crashing | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Whitmarsh
(@BrettWhitmarsh) reported
@Roku @YouTubeTV OK you two. I get it. Now fix it. It took me months to teach my elderly mother how to do YouTube Tv on a Roku. She finally understands and we just cut her cable bill. Now she’s freaking out. So enough with the emails and blaming the other one and fix this.
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Lisa Walden
(@realwaldo) reported
I don’t know who’s at fault between @Roku and @YouTubeTV but fix it!
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Justin Edgar
(@jstuddog) reported
@Roku @RokuSupport @YouTubeTV it is unacceptable that YouTubeTv might be removed from Roku devices. You need to work this nonsense out!
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adougl16
(@adougl16) reported
3 streaming sticks broken in 14 months, these aren't fit for purpose @roku @RokuSupport.
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A person
(@Uhhhrlly) reported
@Roku HEY. Keep YouTube TV on Roku. I'm so sick of companies having these ISSUES and constantly removing things or not working out DEALS or whatever it is you companies are DOING because of your wanting profits in the zillions. think of CUSTOMERS pls
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🇺🇸 Wize Old Owl 🇺🇸
(@wzowl) reported
@YouTubeTV Roku is our entertainment hub for much more than your service. We're not splitting it & involving other devices. If you can't find a way to work it out with Roku, you'll lose us. Roku is a portal. We, your customers, pay good money for your service.
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Larry Waldbillig
(@LarryWaldbillig) reported
@chriswelch It's bad enough Google makes the Roku YouTube app go off on a :60 spot in the middle of a 4 minute music video (ruined that new Twenty One Pilots tune for me.) Could that be the problem? I could only hope it's FINALLY being addressed....
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dork016
(@dork016) reported
@Roku hey! Don't blame you for pulling plug on @YouTubeTV . Just gives me another reason to pull plug. But you aren't giving this apartment dwelling loser many options for streaming local tv. Help a buddy out. #thx
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Jody Myers
(@jodymy) reported
@Roku Please work out an agreement with YouTube TV to keep the app on your devices. I’ll be looking to replace all of my Roku devices with Apple TV should I lose access to my primary streaming service.
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Preds Ceasar
(@CeasarPreds) reported
@DTaylorClay @psandrs1 Nope, can't pause on Roku. Work around is yiu have to record the program you are watching, then you can rewind in the DVR mode. But it is very, very frustrating. Only reason I don't leave is that I want Regional Sports, and HULU doesn't have them
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Lauri Baker
(@noletagal) reported
@Roku think lease do not delete the YouTube TV app. If you do I will be forced to throw away all my Roku devices, telling everyone I know why! @Google get your **** together and stop monetizing my info without my permission! Work it out.
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Dave Z
(@SignorRavelli) reported
@YouTubeTV We upgraded to newer Roku devices specifically for streaming YouTube TV. It is Google and Roku that needs to work out an agreement. How dare you lay this BS on the consumer. Stop the greed, make a deal and get back to respecting your paying customers.
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Tom S
(@TLOTL) reported
.@YouTubeTV @Roku FFS... I don't care which one of you cheated first. I don't care which one leaves the cap off the toothpaste. I don't care which one has problems emoting. I just want you two to work it out. Please. - your child (customer)
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Christopher Holmes
(@guitarcoder) reported
@maxschmeling This particular issue is between Roku and Google. But still, it's disappointing. I cancelled my cable subscription almost 2 years ago when I first got YouTube TV. Now... I guess I'll just not watch sports. /shrug
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Dave Z
(@SignorRavelli) reported
@YouTubeTV We upgraded to newer Roku devices specifically for streaming YouTube TV. It is Google and Roku that needs to work out an agreement. How dare you lay this BS on the consumer. Stop the greed, make a deal and get back to respecting your paying customers.
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Rocko
(@rossssc) reported
@yikesks I guess YouTube and Google so I'm seeing I bought a ROKU tv never again, worst piece of crap I've ever owned, and the stupid remote with no numbers and no universal replacement so you have go to the guide scroll thru the entire thing just to change the channel, all junk
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Bowser Jr’s Mom
(@JessCamNJ) reported
I’ve spent the last hour trying to get my Roku tv to turn on with the app because my lovely child chewed on the remote so much that it won’t work. Worst thing I’ve ever had the misfortune of owning.
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Clark🔻🏴
(@theLIEinbelieve) reported
@TeamYouTube @AllInFunTx You didn't address regional Fox sports. He was saying the problems didn't start with Roku. Price hikes, removing good channels for useless ones. You're becoming cable.
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Fallor Ergo Sum
(@SlagOffTwits) reported
@h_thoreson This being Canada we have less options, less inclusive, and more expensive. I terminated all my subscriptions except Prime and MLB, so Roku is ideal. Much better picture quality than Android TV box I was using.
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OnlyArethusa 💜💜💜
(@LemonKnapp) reported
@chriswelch I got two emails today, one from Roku and the other from Google, both of them basically whining about the other, like dysfunctional parents splitting up and trying to get the kids on their side by blaming the other parent for naughty behavior. Just work it out you two.
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Jesse Mitchell
(@mitchelljourney) reported
from
Okmulgee, Oklahoma
@Roku, work this crap with @YouTubeTV out! @YouTubeTV - DO THE SAME!!! People just want to relax & take a break from the BS this world throws at us, not get messages that you two entities can’t play nice in the sandbox. Get over yourselves or I will move on from you both.
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Scott Cromer
(@wolfpac4ever) reported
@YouTubeTV @roku How is it that every time that one of these "disputes" arise, that it's always the customer that gets bent over? Whatever your issues are, how about trying to find some middle ground and get this issue resolved? #EnoughIsEnough
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fabulousinflorida
(@fabnflorida) reported
I’ve about had it with @YouTubeTV’s bait & switch pricing increases. Now they can’t work out a deal with @Roku? Get it together @Google & stop being a bully.
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Matt Totin
(@TheRealTotin) reported
@Roku and @YouTubeTV let’s work it out, there are millions of rocky users who don’t want to lose access because you multi-billion dollar companies don’t want to lose too much money...
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OG_Pudding
(@og_pudding) reported
@Roku work it out with @YouTubeTV. Us consumers don’t give a crap about the finger pointing, just fix it! #droproku #dropyoutubetv
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Robert Suspiro
(@RobertSuspiro) reported
@YouTubeTV Do you really think I am going to replace my $400 TCL TV with @Roku built in? You two figure it out, your customers don’t care about the millions of dollars your fighting over, I care about my $400 TV not working. Your greed affects working people and it’s not fair.
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Mike Nie
(@mikenie1) reported
Now @Roku has removed the YouTube TV app from the app store. This, after they removed the Spectrum app. Doesn't seem they can work with anyone. Maybe @Roku is not the platform to settle on.
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Kynoma
(@ChickpeaMoskva) reported
@YouTubeTV What no business people work there? Only greedy *******. You can't make a deal with @roku? Your service was $30 a month when I started. Programming I liked is gone and now I pay double. This sucker is out!
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Matt Greene
(@giantsyankees1) reported
@mrbocce @Roku @YouTubeTV Yeah, this could be an issue. Do you have a service your thinking of switching to?
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OG_Pudding
(@og_pudding) reported
@YouTubeTV @Roku work it out with @YouTubeTV. Us consumers don’t give a crap about the finger pointing, just fix it! #droproku #dropyoutubetv