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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (26%)
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Playback Issues (25%)
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Buffering (19%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Great Falls |
Crashing | |
| Minneapolis |
Crashing | |
| Denver |
Sign in | |
| Dublin |
Sign in | |
| Swansea |
Sign in | |
| Olathe |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Dilliard
(@dilliard_ed) reported
@hbomax none of my Roku devices will play any content, I push play and the screen just flashes……all other streaming services work, just not HBO Maxread somewhere this is a known issue but going on 3 days now and wondering if I should cancel my service since it’s of no use atm
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Alyssa b
(@AlyssaBunday) reported
Why are Roku TVs the absolute worst
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Nikki
(@Soulrific) reported
@hbomax Fix your app on Roku!
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Nikki
(@Soulrific) reported
Ah, so the workaround to the @hbomax on Roku is to sign in online, click the 'Access all of HBO Max', then go to the Roku app and it starts playing.
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KEPandME
(@KEP832) reported
@PBSKIDS we're having a recurring issue. Audio loading with o demand videos, but not the video itself. Using TCL Roku tv. It's only one year old. Nothing is working with troubleshooting. Any advice?
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Aaron/Mayo
(@maroyasha) reported
@TimmyTurntup_ @XenoMLee Remember, Roku is the worst avatar.
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Kevo
(@Kpholmes74) reported
@tj_morrison714 @NBATV You can get a streaming-only deal with xfinity that includes ATTSN. No box, just gotta have a Roku or similar that can use the xfinity stream app. Doesn’t work on Apple TV unfortunately. No contract like cable cause there’s no hardware. So you can add it and remove at will
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Nathan Fitzgerald
(@nat_fitz1) reported
@onesoccerhelp @WhaleyStatic He's correct. Using Roku, if you go to OneSoccer the main channel is (STILL) playing Lille vs Angers - rather than One Soccer Today. Or the Nations League match. But I can see the scheduled programming using my phone. But I don't want to watch on my phone. When will you fix?
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Matt
(@JaySherwood26) reported
@nbc all of your Roku apps crash when opening. I’ve been trying to use @BravoTV for live tv for weeks and it doesn’t work. Any plans to fix these?
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tyson brody
(@tysonbrody) reported
Interesting (and apparently common according to google) glitch on Roku TV - it won’t let you play any “age restricted content” on the YouTube app, so my nearly 70 mom can’t watch Jimmy Stewart movies I put on her YouTube account. Weird neither google nor roku want to fix this?
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One-Eyed Kristy Rae 😉
(@KristyRae70) reported
@CordCuttersNews Is there any processor difference between the Roku Express and the new Roku Express 4K+ that just came out? Just bought the cheap Express at Walmart and it has lag issues on HBO Max and Netflix. I'd upgrade if there is any processor difference.
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literally why
(@starfishncoffy) reported
Hbo Max isn’t working on my Roku TV I have had a stressful *** day I just want to watch Hacks or even Friends or The Nanny but it won’t work 😭😭😭😭
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Caitlyn Smith
(@caitpilksmith) reported
@hulu_support Hey, I already tweeted you guys last week, and they said it might be a larger issue with Roku. It just doesn’t load. And it crashed on our smart TV last night too. Too many issues!
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Dr. Lauren Dixon is also Dr. Bae
(@iamboogie) reported
@Gwenda Oh man! Roku is special. If you haven’t, check for an update. I did that last night and a lot of my issues were solved. Fingers crossed!
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Renee Brown
(@reneebr39550086) reported
@roku thank you for your assistance In not helping restore my replacement device. You treat people less than human especially when tell customer service it’s STILL not working. #unkind to #Mankind
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tyson brody
(@tysonbrody) reported
Interesting (and apparently common according to google) glitch on Roku TV - it won’t let you play any “age restricted content” on the YouTube age, so my nearly 70 mom can’t watch Jimmy Stewart movies I put on her YouTube account. Weird neither google nor roku want to fix this?
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Misty Mills 🎥🐇
(@mistymills) reported
@RokuSupport Every time we start an episode of any show on Hulu on our Roku, it has no sound until we rewind it. How can we fix this? Started with the last update.
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Baxter Tocher
(@btocher) reported
@WeAreSTV Any news about adding sign in on Roku? Or are there no plans?
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M.D.
(@SynthSMedia) reported
in a matter of 24 hours, my roku express has disconnected from the router and now doesn't even pick up it's signal. BOTH roku express models have this issue. What did you guys do?
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Phil 🏳️🌈🇺🇸⚛️🍻☕️
(@PhilDavisSC) reported
@HBOMaxHelp I get the problem on two separate Samsung Smart TV apps, as well as two different ROKU devices.
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Mr. Damn, Double Homicide
(@TheDiorHomie) reported
@tntdrama do you ever plan on addressing this issue with your app on Roku? Its been over a week now and i cant watch NBA playoffs
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mikey
(@mikeyil) reported
There's a home reno show on the Roku Channel where they fix up a murder home for the owners. Like, people live in a home where people were previously killed. It's like true crime meets Trading Spaces. It's so weird.
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xoxokenzie 🌻
(@MILESAWAYLIVE) reported
@untanglemebside The roku abc app never lets my provider work 😭😭😭
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Stephen Gross
(@Stephen_Gross23) reported
@HBOMaxHelp trying to watch The West Wing on your app on my roku and been having issues for about an hour and a half. App kept restarting. Watched one episode, now can’t get more than 10 seconds into another episode without the app shutting down completely
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Zack Williams
(@ZackOnTheRadio) reported
from
Myrtle Beach, South Carolina
Yo @HBOMax @HBOMaxHelp ... nothing works. Press play, it goes back to the main screen or errors out. On both Roku Premiere and Roku TV
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Nathan Fitzgerald
(@nat_fitz1) reported
@UncleDall @onesoccer What app are you using? They seem to be running 2 hours behind on Roku. Android and Windows are working. Not sure why they don't fix it.
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Amanda Kelley
(@amandakelley91) reported
bought a new roku yesterday & everything is streaming REALLY slowly or not at all and the picture quality is horrendous across the board - is there some kind of trick to better streaming on this thing? my internet is hella fast & this didn’t happen to the one I set up in the past
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Chris D
(@chris_caa) reported
@tysonbrody I had the same thing happen and only solved it by staying signed into my gmail/google account on the Roku YouTube app. Maybe that'll help?
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Harbinger Entity
(@reverendentity) reported
Curiously, has anyone else had a problem with the #HBOMax app on Roku not playing any content? I have reset the connection, uninstalled/rebooted/reinstalled, and it won't play anything.
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Lady Jai
(@ShadaKaDjo) reported
@SWForce4EU I have the flex whatever but it doesn't work. I put the app onto my roku in order to use it.