Is Roku down?
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Playback Issues (26%)
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Crashing (24%)
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Buffering (18%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Playback Issues | ||
| Playback Issues | ||
| Video Quality | ||
| Crashing | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Zach
(@zacharoni_07) reported
@KSLcom why am I getting a “content restricted” notice every time I try to stream the game. Roku, Google chrome, safari, mobile, laptop, none of it is working. I live in Utah and haven’t blocked location access. Help!
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carls mustang97
(@CarlsMustang97) reported
@dka78 @Roku The way I think about it if they're asking too much for Roku and Roku cannot handle it what was the use of starting a streaming company look at Amazon and all these other stream boxes they're having no issues
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itachi
(@nft_itachi) reported
@RokuSupport @Roku the new * menu UX is terrible please change it back i beg you
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Chung Winner
(@chungwinner) reported
@OphirGottlieb I'm a Roku holder, but I think the slogan and ad campaign is terrible. It doesn't elicit any excitement or curiosity about the product, and doesn't connect Roku to any type of positive experiences. Give wWeidman + Kennedy or the Harmon Brothers a call pretty please.
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TeamYouTube
(@TeamYouTube) reported
@YoutubeBraves Sorry for the trouble – if you haven't yet, try doing a system update to get this to work again. From your Roku > Settings > System > System Update. You can also restart your device and see if it helps. Let us know how that goes.
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Stuart A. Miller
(@LiveattheOmni85) reported
@hulu_support having an issue with live tv. When selecting channels, nothing loads and it kicks me back to the main roku screen. Help!
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꧁꧂ꕥCrazyforCatsꕥ꧁꧂
(@crazcatlady66) reported
@hulu_support are you having an issue w/the Live TV? I’m trying to watch & select it but the keep getting taken back to the main Roku page? I’ve updated, & it was working about 15mns ago
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Kelli
(@The_Historian_1) reported
@Roku I am not paying for a Starz subscription when I am already paying for one through my cable company -- therefore YOU need to fix YOUR STUPID app service because YOUR STUPID app will not let me sign into Starz!!!
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xWitchLover
(@xWitchLover) reported
@liathetrader @AnnonJose @Tradytics Let's consider algo error as it's ROKU
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Shaun Phillips
(@ShovelMeTimbers) reported
@HBOMaxHelp @Strang3Stranger Since the update, your app stopped working on my Roku. Whatever you did broke it. It comes up with an error on the initial load before I get to the user profiles.
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John Breon
(@johnbreon) reported
Alright so my internet works on my Roku TV but won't connect to any computer, Alexa, or phone (3 iPhone, 1 android). Both 2.4 and 5 same issue. Shows as available with signal but won't connect. Router issue?
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Amy Harber, queen of all social media ;)
(@TheAimercat) reported
@BallySportsCIN @BallySportsCLE why is your app STILL having problems with the sound syncing on Roku TVs?!?! almost a year now with this.
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big sister
(@pamt39) reported
@hulu_support On Roku, both devices, and on my IPad. Some live channels work but others kick you completely out of Hulu
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Rich Felker
(@RichFelker) reported
@GarrittyOf Does the "guide" even work then, though? I assume it's something like a junk Roku full of ads.
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Michelle Castillo
(@immfcastillo) reported
@pulte I just met this nice lady who lives in her van who desperately needed a roku streaming device which I gave to her. She told me that she hasn’t been doing very well this month and I feel like she deserves some help. I don’t work but giving her the roku was heartfelt.
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Kate Harter
(@HarterKate) reported
@RokuSupport help I have 2nd roku to add to my account am not receiving account activation link to my email. yes, I checked spam
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It doesn’t matter what my name is
(@vastneighbor25) reported
@ABC7NY @ABCNewsPR @ABC, your Roku app is a piece of trash. Every day when I try and watch it constantly freezes or has audio sync issues. Today I can’t even watch. So aggravating.
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Mattisa M. 💉😷🟢🟣
(@kwillsmom) reported
So, what’s the problem; the @Roku device or the @hulu app? Every hour on the hour @hulu closes and shows the message “we’re having trouble playing this”. I’m tired of it!
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𝔄𝔫𝔡𝔶
(@ADB110) reported
@patricksic4 I’ve never had an issue with my Roku. I’ve had it for years
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emma
(@lazlopoof) reported
Hey @YouTube why is your Roku app not working??? My fiance and I like listening to sleep compilations and for the past 2 days we've gotten "network issues" while ALL of the other apps work absolutely fine and we are 100% connected to fiber optic internet
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It’s Melissa
(@AsthmaSquad) reported
Radio station didn’t work, cable box broke, roku broke, Fox app keeps crashing and making me watch a minute of ads each time I open it. I was not meant to experience joy
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Kenneth Pfeifer
(@kenpfeifer) reported
@RokuSupport The Spectrum app on my Roku has not worked for the past 2 days. Is there a known issue or anything I can do? Tried deleting the app, but when I hit the * button, I get the message "Not connected to the Internet". I am, and all other apps I've tried work. Please Help!
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Joel
(@sinnx3) reported
@Google @YouTubeTV @Roku Can Y'all like NOT get all of us consumers involved in your pissing matches bring back YouTubeTV and the YouTube apps and settle your quarrels. I don't pay damn near $70 for a service I CANT WATCH ON MY TELEVISION. Fix it or we'll be cancelling.
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Yuval
(@yuval_id) reported
@HBOMaxHelp constant problem playing Last Week Tonight on the roku app: sound and video get out of sync a few seconds into watching. rewinding fixes it for a couple of seconds, and then it gets out of sync again. Can’t watch like this, it’s happening constantly.
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Prsweety
(@prsweety) reported
@Roku hey is live streaming down for abc? I’m getting error code 003-0303-404z I’ve already restarted reset network connection and updated
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Sindhuja Narasimhan
(@sinequanon87) reported
Can someone at @framer help me with my corporate account ASAP? I work for @Roku and need help getting my Framer License up and running for a project... Trying to move things along faster cc - @koenbok
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Bill M
(@billm444) reported
@askparamount Star Trek Voyager season 3 episode 4 won't play on Roku or Chrome. Error code 3005
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Dr. Rob Kramer
(@DatShitKra_Mer) reported
@j0hnGerard @peacockTV No joke - I was trying to verify my account thru my phone, and the app on the Roku kept freaking out and randomly signing me into other people's accounts. Even went on the Google machine and sure enough they were real people - few using their work emails. None had paid accounts.
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Edward Tauch
(@edward_tauch) reported
@NBCSWashington what is the deal with the app not working for DC sports this year? Using a Roku with a Fios account and no games show up. What's the problem? Please correct this.
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Bill M
(@billm444) reported
@paramountplus Star Trek Voyager season 3 episode 4 won't play on Roku or Chrome. Error code 3005