Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (33%)
• Sign in (26%)
• Buffering (22%)
• Playback Issues (16%)
• Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Clute	Crashing	12 hours ago
Spring	Sign in	1 day ago
Los Angeles	Crashing	2 days ago
Lansdale	Buffering	2 days ago
Clifton	Crashing	3 days ago
West Chester	Crashing	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mare Loch (@Mare_Loch) reported 10 minutes ago

  @Roku Hey! Fix your closed captioning! Doesn’t even work on your own commercial channels. You know, the channels that show commercials every two minutes? Do you hate the hearing impaired or what?

• 
  Missouri_Gamer (@ultramantis7) reported 14 minutes ago

  @Roku FoxOne on the Roku Channel does not work; Fox apparently cannot stream the games to Roku. It isn't Roku's fault, but why am I paying $20 a month?

• 
  alex (@alexsears97) reported 16 minutes ago

  @Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this

• 
  Brian🇺🇸 (@BRH1776) reported 18 minutes ago

  @Roku I’m trying to cancel my subscription to @AngelStudiosInc every time I try to, tells me I got no subscriptions with you. I got a few. Angel says I can’t cancel because I gotta go through yall. Help.

• 
  3arnhardt ﻦ (@3arnhardt) reported 23 minutes ago

  I'm hearing @roku is too ****** to handle the 4k that the race was recorded in. Is that the issue?

• 
  Rob Ables (@rables73) reported 26 minutes ago

  @Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.

• 
  Buttery Duck (@Nauseum62) reported 27 minutes ago

  @Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.

• 
  CBJ (@chrisbjohns) reported 30 minutes ago

  @Roku one of your updates completely crashed my Roku brand TV. Any support tips? This seems to be a common issue in recent weeks.

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 31 minutes ago

  @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  dragon harpoon🕺 (@pissedpant) reported 31 minutes ago

  @Roku I saw him flattened on central Roku boulevard on my way home from work RIP

• 
  Keri Marie (@KeriMarie317366) reported 35 minutes ago

  @Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!

• 
  tac0ghost 👻🇺🇲👻 (@tacooghost) reported 37 minutes ago

  @Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.

• 
  Unapologetic Deplorable (@Squirdlok) reported 37 minutes ago

  @RepTheDMV @livenowfox Good eye. I am also terribly upset by the piss-poor quality of the breaks on the ROKU Channel. Chopped all to Hell! Does @Roku let AI run it's board? High-School rookies could do a better job!

• 
  Hammer Hains, The Fud Dude (@HammerHeadcases) reported 40 minutes ago

  @Roku @Country2018gal We've had the same issue recently.

• 
  Red Chem (@red_chem_lite) reported 41 minutes ago

  @SophiRene1 @Roku The dogs have Kongs with peanut butter and cheese, they have puzzles, they have toys and treats. They don’t touch the remote when we’re around. I put the remotes up when I’m done. This isn’t really a dog problem It’s a somebody else in my house doesn’t put the remote up problem.

• 
  Sergio Olarte (@repeye) reported 42 minutes ago

  @RokuSupport @Roku paying for your home monitoring service but your Entry Sensors have been out of stock for TWO YEARS. Frontline support has no answers. I need an escalation manager to contact me about hardware availability. This is a security system, please help.

• 
  Ken Kallembach (@imken24) reported 43 minutes ago

  @Roku I will NOT send a DM so you can ignore me there. Solve the problem here in public so anyone with the same issue can find a solution.

• 
  alex (@alexsears97) reported 44 minutes ago

  @Roku This new Home Screen is terrible

• 
  Deen Bowden (@deenbodeen) reported 44 minutes ago

  Hey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681

• 
  Meghan S (@DrMeghanS) reported 44 minutes ago

  @red_chem_lite @Roku My yorkie used to chew and we got bitters spray. That helped her a lot. Now she only chews on her toys. My other dog the bitters spray didn’t work as well but he eventually grew out of the chewing phase after a year or two. Maybe try the bitters spray on the remote cover?

• 
  Greg Spencer (@gspence1) reported 48 minutes ago

  @Roku had to sign into @AppleTV AGAIN. This is what I see. It’s the correct password. Only option is to exit out and do it again which gets me to same blank screen. It’s always Apple that I have issues with.

• 
  Nick Boonstra (@ARealBoon) reported 49 minutes ago

  @paramountplus @Roku @RokuSupport Paramount Plus support already told me they can't help, I just paid for a subscription and it won't connect

• 
  Buttery Duck (@Nauseum62) reported 50 minutes ago

  @Roku It's terrible. Absolutely terrible. I should be able to arrange my home screen the way I want to.

• 
  SportsTurfPro (@sportsturfpro) reported 51 minutes ago

  .@NFL @Roku app is repeatedly crashing this morning. HELP! 🏈

• 
  King Kev (@Eat_Drink_Smoke) reported 52 minutes ago

  @red_chem_lite @Roku Did you try the anti-nail biting pen I mentioned last time? LoL I'm just INSANELY curious if it would work...

• 
  Brett Bear (@MikeyBoom32) reported 55 minutes ago

  @Roku Roku tells you force restart, unplug and do the secret remote cache restart. None of it works because the new software sucks. If your lucky enough to not have a bricked tv you are left with just horrible service. FIX THE SOFTWARE UPDATE.Hopefully Fox will rethink the purchase

• 
  Morticia (@Morticia121212) reported 57 minutes ago

  @tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.

• 
  Qhu✳️🦆🏃‍♂️ (@Qhu_NFT) reported 59 minutes ago

  I have had it with @Amazon Fire Stick. I have a subscription to Shudder and Starz. I can no longer play them without buying a new subscription thru Amazon. I have a @Roku TV upstairs and have no issues playing my subscriptions. Today I ordered another Roku controller for downstairs. Shame on you Amazon. Bye fire stick. Just warning anyone who is thinking about fire stick.

• 
  Tom Foolery (@1nject0rX) reported 1 hour ago

  Thank you @Roku I've been paying $70 a month to @DIRECTV for the exact same channels as you all and you have way less commercials and better quality. Thank GOD I found Roku

• 
  Niitefalls (@Niitefalls) reported 1 hour ago

  @Roku AI bot trying to fix problems. lol