Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (31%)
• Crashing (24%)
• Sign in (23%)
• Playback Issues (18%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Mechanicsburg	Playback Issues	2 days ago
Gardiner	Buffering	3 days ago
Westland	Buffering	3 days ago
Fort Lauderdale	Sign in	4 days ago
Bellevue	Video Quality	4 days ago
Atlanta	Crashing	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rick Mclane (@oletruckers1977) reported 44 seconds ago

  @Roku Nope didn’t do anything just got up turned it and had to login AGAIN. Doesn’t make sense don’t have trouble with anything else with ur system

• 
  Moe's Place (@MeetYouAtMoes) reported 12 minutes ago

  @Roku Thanks for the response. Yup. Tried that. Doesn't work. And the buffering is constant. It only happens on the Blaze App. It makes it completely unwatchable.

• 
  WedNightDinner (@DinnerWed) reported 12 minutes ago

  .@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?

• 
  Zero Jehuty (@Zero_Jehuty) reported 14 minutes ago

  @Roku Who do I need to contact about an issue with a commercial on your service? My mother saw an ad for a assistance card, and since she did that, she has been getting non stop spam calls meaning a commercial on YOUR service sold her phone number.

• 
  Osondu Esonwune (@OsonduEsonwune) reported 17 minutes ago

  @Roku I have done all but still the same problem

• 
  Brendanfly1998 (@Bren9889) reported 21 minutes ago

  @RokuSupport I need your help and please don’t give me an automated reply. The apps on my new @Roku TV keep crashing, mainly YouTube, Disney+ and Paramount+! What is causing this and what can I do to fox it?

• 
  Pyrtection (@FullPyrtection) reported 22 minutes ago

  @ReelzChannel Having streaming issues tonight? Can’t get past black pickup truck search. Restarted @Roku got to same place and locked up again.

• 
  Bryan Wayne (@mrhappybw) reported 22 minutes ago

  It took until July for me to get this “New” Roku Home Screen and it is awful. And reading the comments since @Roku rolled it out seems it has been awful for a month now. A two year could have done better. Reverse this ****.

• 
  PureBlood86 (@MAGAPureblood86) reported 23 minutes ago

  @Roku WTF?! Remote control batteries go dead every 2 weeks. Can we fix this? I've never seen anything like this in my life. Multiply this times 4 ROKU tvs in the house. Getting ridiculous. Is Amazone Fire any better? anybody chime in. Thx,

• 
  🎣 (@SpangleAngler) reported 27 minutes ago

  @Roku If the playback speed on Roku TV for U-Tube videos suddenly stopped working and that feature is no longer even available (it once was), is that fixable through Roku support or is that @YouTube who would fix it? Our family's TV used to have playback speed options but now doesn't

• 
  tac0ghost 👻🇺🇲👻 (@tacooghost) reported 28 minutes ago

  @Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.

• 
  Spyro (@SpyroDragon2025) reported 28 minutes ago

  @Roku I need help with my Roku tv please

• 
  Pencil Army (@pencil_army) reported 35 minutes ago

  Hey, @Roku, how many times do I have to hide "Soccer Zone" from my Home Screen before it actually stays hidden? Or is this some new feature where I will have to continue to keep doing every day? Would be nice if you could get the Hide function to work.

• 
  Richie (@RichiePuregains) reported 37 minutes ago

  Don’t ever buy @Roku theyre making junk that’s overpriced significantly. Every tv I have their POS products to use for @GetSpectrum has problems. By problems I mean everything they have including the most basic functions frequently do not work.

• 
  Eff-the-left (@norcal06warrior) reported 42 minutes ago

  @Roku All other steaming apps work fine, it's only happening with Netflix

• 
  Morticia (@Morticia121212) reported 43 minutes ago

  @tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.

• 
  Andrea (@winterbaby9313) reported 43 minutes ago

  Anyone else while watching #wrestlemania after a commercial break, it goes back to the beginning of the match that just ended or just a different part in general! watching on @Roku fix this, I'm tired of fast forwarding, then watching another 4-5 mins of ads then back to Mania!

• 
  Old Cynic (@SorryImDeadTru) reported 44 minutes ago

  I have had @Roku streaming and TVs for over 7-8 years. I have currently 5 Roku TVs in my house. And I am about to dump them all. One about 6 months ago just went black screen. Fine it was cheap replaced it. Might have failed because of the issue in the recent class-action. But what is really getting me ready to leave the platform is Roku search. It always pushes the rental or paid options over what is available from the streaming services I already have. EVERYTIME. I'm looking for something to watch find a couple things in this app or that app, keep looking around decide XYZ movie is the best I'll find right now, but can't remember which out of the 5 I saw it in, go search and the options presented are paid. Half the time it doesn't even include the streaming services it knows I pay for. @Roku you are pushing too hard on your profit over the customer experience that has had me over the years adopt and standardize on. Example. Free on Peacock but these are the options you present.

• 
  Robby Thomas (@RobbyThomas2525) reported 46 minutes ago

  @Roku @RokuSupport i got a problem with playing video files from a NAS using the roku media player app i have videos that worked before but after i started using the format MPEG2 and AC3 and it's a .MKV file the video works but not the audio doesn't work it works on my

• 
  sandiek is in the skiiiieeesssss (@sandiek) reported 47 minutes ago

  the new @roku layout is so bad that I delayed tuning into the #worldcup to fix it back after it got dumped on me.

• 
  Geoff Meador (@geoffmeador) reported 47 minutes ago

  Our @Ask_Spectrum outage has lasted all morning and USA vs AUS is coming up, so I just switched our @Roku TV to OTA antenna… except, in the most idiotic decision imaginable, watching antenna TV on Roku apparently requires a working internet connection now. 1/2

• 
  (Rebəl) Shane (@Smoke3x) reported 48 minutes ago

  @Roku your @espn app is STILL screwed up! Y’all need to fix it!

• 
  Unapologetic Deplorable (@Squirdlok) reported 50 minutes ago

  @RepTheDMV @livenowfox Good eye. I am also terribly upset by the piss-poor quality of the breaks on the ROKU Channel. Chopped all to Hell! Does @Roku let AI run it's board? High-School rookies could do a better job!

• 
  Kyle Lambert (@kylelambertkc) reported 50 minutes ago

  @Roku Now, with this new thing, when I turn off the tv it comes back on. Also, many functions that used to work with Alexa are gone. This is not an upgrade, it's an inconvenience. I have three ultimate boxes all doing the same thing. I had better not have to start unplugging the TV.

• 
  Isabella Valentine (@PrismaticOwl) reported 52 minutes ago

  I generally just let the @Roku screensavers scroll while I do other stuff, but I think it got an update recently because the Roku City screensaver just flat does not work anymore. It's a black screen. Back button doesn't work. Gotta use the Home button to return to the menu.

• 
  Mary McNeight (@ServiceDogAcdmy) reported 55 minutes ago

  @Roku What the HECK did you do to live tv pause? There is no way to fast forward and see where you are in the program. You’ve literally broken the best feature of having a Roku TV.

• 
  Bryan Wayne (@mrhappybw) reported 55 minutes ago

  @Roku Man, this update totally screwed up my TV when it finally landed on my TV, the hdmi inputs keep screwing up for the cable box, isnt the cable or box because they work fine on other TV’s. Dog **** new home screen and this issue make me never want another one from y’all.

• 
  Heather D. ♿ (@EarperMarine) reported 56 minutes ago

  @zfatcat2 @Roku I have seen other people mention issues with captions. It's only happening when using Roku and it's the same across my various Roku apps. 🙃

• 
  D.A.R.E Capo (@YungYinkv) reported 57 minutes ago

  Hey @Roku you may want to fix this. Howdy showing the wrong movie 😡

• 
  TucsonBlonde 🇺🇸💙🌊 (@TucsonBlonde) reported 59 minutes ago

  @Roku So about that redesign…how about you stop repopulating my Quick Access section with crap I don’t want/have after I’ve removed everything I don’t want or use? You’ve done it THREE TIMES NOW, and I don’t appreciate having my time wasted as I go back in and delete everything but my YouTube App, which is all that I use on this TV! section with yet more channels I have never used, and shoved YouTube back to the end, again. later. So how do I fix this PERMANENTLY? You can put whatever you want to after the YouTube app, but It’s MY interface, you give us the option to customize it, and while it’s not life ending to have to click several times to get to what took 2 clicks before, it’s very aggravating and I don’t appreciate the level of arrogance that a company displays when they undo the changes I made to shove stuff I don’t want down my throat. I’d appreciate a response, this is ludicrous. So please, help