Roku down or not working? Problems, status and outages
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (31%)
- Sign in (28%)
- Buffering (18%)
- Playback Issues (18%)
- Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Akron
|
Playback Issues | 8 hours ago |
|
Flowery Branch
|
Sign in | 9 hours ago |
|
Apollo
|
Crashing | 18 hours ago |
|
Miami
|
Sign in | 1 day ago |
|
Portland
|
Crashing | 1 day ago |
|
Salt Lake City
|
Playback Issues | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
-
Brian held (@Jetsfan1974) reported@Roku @hbomax What’s with the app not working every time I try to select something to watch it takes me back to my roku Home Screen. Seriously took this long to get and it doesn’t work?
-
ervinsm (@ervinsm) reported@pokergo your app on roku is basically unusable. Works fine on laptop and my phone, but your roku app is just continually loading before crashing. If you'd doesn't get fixed Im gonna cancel and get my money back
-
Casey M (@wookiewalker33) reported@Roku Hey, maybe Roku could help a customer who set up an account for his dying mother. Instead, Roku needs that $110 that they over billed me. Thanks for being there for your customers!
-
Timbo🦋 (@TimboFionna) reportedhotspot from your phone/smart tv/firestick/roku was the best things to ever be invited bc babyyyy waiting on cable/wifi when you move in be the worst !!
-
Michael Belanger (@MWBelanger) reported@HBOMaxHelp The Roku app needs some work. BF does not match the quality of the other apps already created. For example, when a user clicks on a movie, there should not be a black background. The background color should be a background image or the purple color of HBO Max.
-
Cryptic (@crypticrl_) reportedMy monitor is saying that the pc has no signal even tho my pc is on with the hdmi cable connected. I have tried multiple hdmi cables and I have put a roku into the pc with a hdmi and it worked fine. Please help
-
Stream Dirty Computer (@StevenAlv) reportedIf Crunchyroll could fix their **** roku app it would be greatly appreciated
-
Judy Defrancisco (@JudyDefrancisc5) reported@ATT @hbomax @Roku Still waiting for my iPhone 11 that you guys promised again another broken promise I don't know how people can deal with you
-
Vayolence/Heaven 🔥❄️ (@EricaLinek) reportedWorst stock I bought was apple Best stock I bought is Roku and Amazon. Invest guys. Billionaire no be by 1 stream of income. Love you all
-
Mark Llobrera (@dirtystylus) reportedIt took me, I don’t know—20 mins, maybe?—to find the login on the HBOMax app on Roku. It’s not under the top-level person icon, instead it’s buried as Getting Started in the big navigation
-
Edward DeRuiter (@edwardderuiter) reported@hbomax channel on @Roku keeps crashing. I know it's the first day of the launch, but hopefully they'll fix it soon
-
maddy (@maddyacv) reported@hbomax is already glitching on @Roku please fix it as I have no life
-
Nah I'm good (@NahImGoodBro2) reported@spotifypodcasts @Spotify Fix the video on Roku's Spotify app please. Can't even watch it
-
Aznee (@decavalera80) reported@Roku hi, i just setting up my new Roku Ultra but i’m find it very hard to add the Amazon Prime Video channel since there is no search feature. Pls help
-
Desbirdcito 🐦🐤🐥🐣🐔🐧🐓 (@GreenWingSpino) reported@JimmFORCE Oh better give the service to work a bit better on Roku.
-
kyari (@kyaricloudcakes) reported@Roku @hbomax Mine has crashed about 30 times in 15 minutes no joke. I'm about to throw this piece of **** out the window. I'm literally just trying to put on sesame street for my toddler but this garbage won't work right. Seriously you guys ****** this up so badly. @hbomax
-
Realzies Cuts & Fuzzilla 🎅 #WearAMask (@RealziesCuts) reported@HarleyQuinnsMrJ @Roku @hbomax No problem
-
GENER4TION (@GENER4TION_) reportedI am BIG MAD. Had issues with the spectrum tv app on roku so I deleted and went to reinstall it to learn that roku took it off for any new downloads because they didn't reach a contract extension. 😒
-
tony pierce (@busblog) reported@loislane79 I'm pretty sure if they have a lil @Roku device they can download the HBO Max app on it and sign in using their directv credentials
-
Maurice Shelton (@lordbaltimort) reported@HBOMaxHelp I already have an account, do I have to change my subscription to Roku in order to watch there or should I be able to using my existing login info? Thanks
-
Nah I'm good (@NahImGoodBro2) reported@spotifypodcasts @Spotify Fix the roku Spotify app and let it play video
-
Jeff Mayer (@Jmayer84) reported@HBOMaxHelp I have a roku tv. I'm trying to sign in through my xfinity account but xfinity doesn't show as an option after I enter the tv code.
-
gonna need a bigger The Hague (@ouisequitur) reported@histoftech @RokuSupport @Roku and i just solved audiodrop issue by using the alternate 5ghz wifi network i was smrt for shiny moment
-
President-Elect Spirit of '76 (@ViewfromKelso) reported@RokuSupport @Roku your support sucks right now. Trying to take advantage of an offer you sent me, and it won't work. Nothing on your support page, email, chat, or phone has been responsive. Firestick is looking better.
-
Eric (@Ever19Tower) reported@HISTORY are you doing to fix live TV on roku? Hasn’t worked since Monday. Optimum sign on.
-
deltwalrus (@deltwalrus) reported@onepeloton is there something wrong with the Roku app? It stopped working today, when all my other apps work just fine. Worked yesterday, too.
-
Brandon Watson (@TheWatsonBrand) reported@HBOMaxHelp I have tried all of those (it's basically what roku said) and I'm still having the issue
-
Dave 'Lockjaw' Walker (@LockjawTheOgre) reportedLots of @HBOMax content to browse through in weird order. Finally decided to re-watch "American Splendour." Choppy, then channel crashed. Yes, it's on Roku. No, it hasn't had time to work out the bugs yet.
-
Pizza Dinklage (@Pizza_Dinklage) reported@kelly_carlin @netflix I know this isn’t helpful, but yeah Netflix, especially on Roku is absolutely terrible. Powering off/on seems to help a bit...sometimes.
-
TheShyGirl (@TheShyGirlAO3) reported@Crunchyroll, if you're gonna keep logging me out of the @Roku app (which, btw, no other app ever does), then at least make it easier to sign in. Such a pain.