Roku down or not working? Problems, status and outages
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (30%)
- Sign in (29%)
- Playback Issues (20%)
- Buffering (17%)
- Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 14 hours ago |
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Playback Issues | 16 hours ago |
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Sign in | 1 day ago |
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Playback Issues | 3 days ago |
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Sign in | 3 days ago |
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Buffering | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha⁷ ⚾️ (@xiggy89x) reportedIs anyone else having issues signing into the @YESNetwork app? Completely crashed (a few times) and won’t link on the roku. Trying on the tablet now.
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Jolson (@thejolson) reportedAs is par for the course the #NBALeaguePass technology is terrible and the app on Roku is just going black screen when I try to watch the #MiamiHeat game
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Marvin Graye (@johnwintertweet) reportedSeems to be an issue with the Roku app. My Xbox One app and mobile app are both working fine. If you’re using Roku switch to something else
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Carron J. Phillips (@carronJphillips) reportedDear @OWNTV please fix closed captioned on the @Roku app. It doesn’t work @RokuSupport
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Tottenhamerican (@TottenhAmerican) reportedNBA League Pass on Roku not working….
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SSN-Boston Celtics (@SSN_Celtics) reported@Natsoone_ @KeithSmithNBA What kind of issues are you having? Like I can watch on my roku and phone but not my computer
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Curtis (Reinhoc) (@Indoor_Bunk) reported@hulu_support Checked a different device and I can see it there. The device I am having issues with is a 3940RW - Roku Express 4K
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Husky Nation (@huskynation1) reported@BallySports Fix the app so it works and then maybe it'd be worth trying. The app on roku and Android SUCKS! Can't suck more.
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Mermaid Only in Jersey (@poisontaster) reported@akachaneen @abizephirin I second this recommendation. Especially because, frex, a TV brand may have issues with a streaming service (which happened with Samsung) whereas Roku is much more ecumenical and carries a greater number of streaming services.
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Don Kaye (@donkaye) reportedHey @Shudder, get your house in order. I and many others (via Reddit) have been unable to load major sections of the app on Roku for days now. It's clearly your issue since no other apps are affected. Clear communication with subscribers would be nice too. @craigengler
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Nick Hammond (@NicksNameIsNick) reportedThe @NBA app on @Roku is truly awful. Can't watch a single game. Good thing they have this free trial so I can cancel LP before ever having to pay for it
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Unleash JaTari/Free Alpi! (@FreeAlpi) reported@NBALPSupport Fix your Roku app. Why am I watching a black screen on the second day of the NBA season.
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Girl In CLE 🥃 (@girlincle) reported@Felicity_J_ I’m sorry, I have no idea. Hopefully someone who has Roku can help.
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Don Kaye (@donkaye) reportedHey @Shudder, why are you asking me my internet speed? I have excellent internet. Every other app on my Roku works fine. Yours doesn't. Therefore, the problem is on your end, not mine. Others on Reddit have reported the same issue. Stop stalling and fix it.
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Damien Kasten (@TLCandDamien4) reported from San Antonio, TexasDisney+completely changed their login so can't watch it has to due something with Roku😭 so now I'll just settle with Netflix instead so unless you have a Roku Pin number don't watch Disney+
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Langley M(y BUSSI is SO sore!) Neely (@LangleyMNeely) reported@jacklaridian Really? I watched on my TCL tv with Roku built in, worked fine for me? I wonder what the issue is?
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Just Your Local Queer Disabled Bara Furry (@Mendinso) reported@Carnivol I remember the PlayStation app always giving me issues staying logged in. I think I heard issues with the Roku one as well, but I haven't used it enough to use it (I have my PC connected to my TV so I haven't had a need for that).
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🤷🏼♂️ (@yxngalmxnd) reported@hayu_uk my hayu won't play specific shows on my roku express,can someone help? Emailed before with no help
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Brad Porter (@bradkporter) reported@MrTimLat @YouTubeTV I had to update Roku software, delete and re-install YouTube TV. I was able to get someone on the phone to identify the problem. I will say this - excellent customer service!!!
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KrakenBrew (@KrakenBrew) reportedFirst of all I have an IP Drift issue because I have rural internet that comes via antenna which means my public IP sometimes changes. Second I like to travel with a roku or firetv stick so I can watch the content I pay for at the hotel I'm at.
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SNARC BACK FROM THE DEAD! (@GamerGeeksTodd) reported@DirecTVStreams Why is it on all the channels on my Roku app it keeps saying "Oops something went wrong. This content has an issue and can't play. Give it another try or select something else to watch?" I logged out, reset my password and reinstalled but still the same thing!
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Nick Hammond (@NicksNameIsNick) reportedWell, not just Roku. PS5 app also won'teven let me sign in. @NBA expects people to pay for this service?
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Craig Engler (@craigengler) reported@shanshu73 @Shudder We’re aware and have been working with Roku to solve it. It’s not clear yet what’s causing the issue and why only some people experience it.
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Bill Powell (PHI🦅6-0) (@billpowell__c) reported..since my primary TV is an older hard-wired smart TV and its starting to show signs of wear, considering replacing it. But with what? Do I replace it with a 4k Roku or Fire TV? Or do I replace it with a better quality TV and buy a physical roku stick to plug into the tv? 🧵
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Husky Nation (@huskynation1) reported@RokuSupport It's nothing to do with Roku. All other apps work great. The app sucks. Freezes. Doesn't connect. Out of market errors (wrong) The volume on the games isn't good...i could go on and on. All other sports streaming apps work well... but @BallySports is substandard. Buyer beware.
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David Hamilton (@davidhamilton83) reportedStill having issues with my @VICETV app on my @Roku. App crashes every time I try to watch @DarkSideOfRing.
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The Ghost of Laura (Not Palmer) 👻 (@akachaneen) reported@poisontaster @abizephirin Oh yes, this too! I have a Roku and I don't think I've ever had trouble finding a streaming app for any service I've used. If there's an app, it seems like there's a Roku version.
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brady (@xKets) reported@jstud1587 @roachizm13 Does it work for Roku?
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Sudsy Brew (@BrewSudsy) reported@FoxBusiness and once again, Roku app broken. Only commercials are viewable.
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Gordon Wasson (@gordonmwasson) reported@AmazonHelp I am not slow. I know I can record the show and have full functionality. I am talking live! When the TNF game is live, I can't pause, ff or rw Presumably it is my fault for having an "old" Roku Stick. That is my issue. I presume it will be the same tonight.