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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Crashing (28%)
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Sign in (27%)
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Buffering (22%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Crashing | ||
| Video Quality | ||
| Playback Issues | ||
| Buffering | ||
| Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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zefie
(@zefie) reported
stupid @netflix @roku app signin bug
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Trevor - I'm Late
(@Mr_Nilus) reported
@Roku @RokuSupport Restarting my TV isn't a fix, its annoying to have to do this at minimum once per day when the audio inevitably goes out. I know I'm not the only one having this issue. Just bought this TV last month. Maybe if it was once a week I could stomach it. But no.
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Miguel Lopez
(@mklopez) reported
Okay, I'm throwing my hands on the air... but not like I don't care, because I do. But this work task is not resolved and is already time for #lunchbreak ... which, really is going to be a #TheMandalorian break today. Switching from the laptop to the Roku.
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QUITA.
(@QuitaThatGirl) reported
Anyone else Netflix not working on Roku tv??
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WazMixPix
(@WazMixPix) reported
@Boston__Sucks @BoopStats @kyle_quinn16 I'm glad it's technical troubles on the Philly end. I was ready to go on my roof and adjust my monolith-antenna, 3000 miles away. (Roku and web streams still sound terrible).
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Mia Johnson
(@MiaJMedia) reported
Please, Disney+. I'm begging you to fix the load time on Roku and the browser.
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Hewy
(@nosleepinhelena) reported
@cheezburgrmania @bikehugger I have seen it a buffering issue yet. Is your roku on wifi or ethernet?
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Matt Leys
(@mattleys) reported
@RokuSupport Hi, we have constant sound sync issues with Prime Video on Roku. Tried everything I've seen suggested, including reinstalling Prime. What next?
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zefie
(@zefie) reported
@Netflixhelps was setting up a new roku express, its part user error, part dev error. if you hit the right button on the roku d-pad while 'next' is selected on the password screen, you lose your cursor and have to power cycle the roku to use the netflix app again.
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Abby in MN
(@adoptedabby) reported
@JPopStrikesBack @HBOMaxHelp @Roku I just purchased a few Roku devices and have had the same issue with HBO Max. I am running both Roku and Firestick on one TV just to access Max. I hope it will become available on Roku soon.
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Ρᴇᴛᴇ Μᴏ
(@petetroit) reported
I have a Roku, but i'm sure FireStick, or any SmartTV, or even just a browser on your laptop will work... search the Sling channel on your device and "add channel" ... for me, the landing page on Sling immediately asked me if I wanted a free 3 day trial... I do
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whobewhatte
(@whobewhatte) reported
Update- my local NBC station is still blocked due to ongoing negotiations. So I switched to FuboTV. Requires a good internet connection & accessing the service via my ROKU device, but getting more channels for almost 1/2 the price & picture quality has been great. #OTT #IPTV
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🐈🧙♀️Amber Love Ofgus
(@elizabethamber) reported
@ksfphd Definitely saw River and Criminal UK. It was weird when it played next and was in French. I thought there was a problem with my Roku. I thought Cardinal was good too but mis-named. The female lead DI is more important than the "main character."
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Bucklechops
(@Bucklechops) reported
@peacockTV Would you kindly, fix the Pluto channel on Roku? The new intro logo broke the channel.
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Mandy Atkinson Stallard
(@mmestallard) reported
@RokuSupport I purchased NBA TV for me husband through Roku, and he can’t access any of the content. I canceled since it didn’t work, but I’m still getting charged.
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Deborah
(@DeborahPeasley) reported
Hopefully someday there'll be a @Roku weather app that doesn't require users enter a zipcode or location to work. Give me an (inter)national map and let me go from there.
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Fred Smith
(@FredSmith914) reported
@johnmgennaro @bubbaprog Is League Pass part of the NBA getting its digital rights back from Turner this season? I am also considering how to buy League Pass today and if it is updated this would be very nice. I had the old version last season and it was still terrible on Roku.
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TB
(@tbrittonphoto) reported
@RokuUK @RokuSupport Why does my ROKU remote drain batteries every two weeks. I don’t use provosts listening. Is this a known issue?
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Lee Hiller 💛🐝 Vegan 😷 Masks Save Lives 💙 🌊 🔥
(@LeeHillerLondon) reported
@Roku - @SlingTV won't open in roku but opens on my computer. Which ever one has the glitch please fix.
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Lord Terisa
(@TerisaSmurf) reported
Why doesn’t that mobile app for @Roku work a lot of the time? Sometimes you have to turn the tv on first, in order for it to find the device. Please stop inconveniencing me, like yhjd. It’s a disservice to my laziness.
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Benny Gin Drinks
(@benhasfailed) reported
I downloaded 2 separate apps and subscribed to some kind of @CBSSportsNet thing on my Roku and I still ended up illegally steaming the main card. @BellatorMMA being inaccessible for me, someone who honestly tries to pay for things, is a real problem.
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Ketan Vora
(@KetanVora4) reported
@realKunalAShah @data168 many issues with streaming and operating systems and apps that unless you are effectively licencing an operating system or plugin (Android/Roku) you are already behind the times. own attempts are effectively obsolete from moment they ship.
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JVG 骨
(@JasonVanGlass) reported
@mattblackwood (To be clear, my yt recs are awful across multiple accounts, and multiple roku type devices where I've never signed in.)
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mariam surbeck
(@MariamSurbeck) reported
@louisvillejg82 @parlertakes Can your parents help me figure out how to set up Roku in my bedroom?
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Fred Van Fleets👨💼❕
(@itsnotaloudguy) reported
@MeierT777 @CBSAllAccess Actually I did have that issue, come to think of it, but when I re-logged in it recognized my active subscription. Wasn't sure if issue was with the Roku or the app/CAA...
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🇺🇸🇵🇷🇩🇴 Ivan Nunez
(@chastecreep) reported
from
Avenel, New Jersey
@Roku I dunno. I wanna stream the new Wonder Woman movie. Are you gonna help us out with that?
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Dawn Bender
(@Graphixgurl) reported
@Roku Hey @Roku can you respond to my customer service issue? You've dropped the ball and I need help.
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Joe Drumheller
(@drumheller_joe) reported
@Criterion @criterionchannl Folks, I consistently have trouble with the Criterion app on the Firestick. No problems with the Roku tv. Any help/suggestions?
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Cherry Deeky
(@_TheeFINISHER) reported
@roxanneHONEY_ What cable do you have? Or do you have a jail broken fire stick or roku? Lol
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Michael Crews
(@midacre) reported
@peacockTV Not if Peacock isn’t on a Roku. Fix it.