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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Crashing (29%)
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Playback Issues (19%)
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Buffering (17%)
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Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bel Air |
Sign in | |
| Dallas |
Buffering | |
 Berlin |
Buffering | |
| Monterey |
Sign in | |
| Gainesville |
Crashing | |
| Atlanta |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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thetiredmoderate
(@thetiredmodera1) reported
@CathyYoung63 I like the Roku, but if it's external via an HDMI cable (vs the USB stick) get the latest HDMI cables rated for 48Gbps. The previous cables (18Gbps) are starting to throw errors with the higher def shows like The Boys.
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justanothergayotter
(@jcstua) reported
@Roku can anyone on your team explain why we are getting random rook charges suddenly? no one on that billion option utilized has an @Roku device at all. sooo help? please??
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Hi-YAH!
(@HiYAHTV) reported
@The8thCurse We apologize for the lack of subs on the Roku channel. Unfortunately, there was an issue with the sub file delivery. We are working on fixing it ASAP!
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Ced Cole
(@cedcole51) reported
@FullFrontalSamB @iamsambee I am so sorry that the evil lords at Discovery cancelled your your show. Work out a deal with ROKU, please
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Sundance
(@sundance_dfw) reported
@Ask_Spectrum I cannot access my Spectrum app on Roku. How do I fix this .
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Dale W
(@sorcererdale) reported
@Ask_Spectrum Did you or @CBSTweet have issues with broadcasting Big Brother Sunday night? Neither of Tivo nor Roku have it.
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Samantha Kates
(@SamanthaKates2) reported
@PrimeVideo please fix the bug on roku tv that keeps making the app close on it's own 😭
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Dorit Kemsley
(@themoonbaby) reported
@Roku I just purchased subscription to wow presents plus the charge went through to my account and it's not working I need to watch cross dressers immediately
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ABIE IS THIQUE🤑🫶🏾
(@abieyuwaxo) reported
I turned off my Roku tv with its remote before going to bed one night. Woke up the next day, remote no dey work again.
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PWagon
(@PWagon60) reported
If this roku player doesn’t update after 2 hours of me attempting to get the update to work I’m going to be v fussy
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C
(@carrie__90g7) reported
@hulu And yet you won’t air ads that say massacring children at school is bad. Cool. Glad I left your **** service last year. Doesn’t even work with Roku properly.
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Yevette
(@YevetteMM) reported
@Mallys_Rul @foxnation I have a Roku, that’s where I subscribed. I just cancelled Hulu, where I got Fox live. I can’t afford it anymore. Thought if I got Fox nation, I’d at least get it live. But it’s not included. It wants me to sign in with my cable provider. Not happy.
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TheBoldPursuit®
(@TheBoldPursuit) reported
@TCL_USA I have a TCL ROKU TV that recently started turning itself back on around 3:20AM. It wakes me up. It uses up bandwidth (I have bandwidth saver enabled).How do I fix this problem??? (alternative: buy different tv)
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TBinAZ
(@TBinAZ3) reported
Im trying to catch up on some #BetterCallSaul on my @Roku but my @AMC_TV app says error code 6 error message: protected content license error :/ this blows guess I'll have to cancel this subscription:/ wish the best show ever was on a better platform #disappointed #lame
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Grandpa DCI
(@buttongod_ks) reported
@FloMarching I'd love to use the @FloMarching app on my @Roku TV, but it's so slow and out of sync it's unusable. I have run through my laptop so I can't get full screen on my 48" TV. Fix your app or find me a viable option.
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kajbjo
(@kajbjo) reported
@RokuSupport Thank you for replying! I read a bunch of forums to no avail. I finally did a factory reset on the Roku and that fixed the problem. It was a bit annoying because I had to re-input most of my streaming subscriptions on salon but at least I don’t have black picture anymore. Thanks
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The Mela Experience 🖤
(@kakapotrainer) reported
@saintwalker98 I have one, and it makes YouTube during work WAAAAY better. Not a single ad. And for some reason, the ads on the YouTube Roku app are mostly for actual businesses instead of weird diet scams (sadly, sole exception is election season).
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Queen Gabe 🌻
(@FlffrNttrBttr) reported
@cadillac6200 @AC3ATTORN3Y I’m so glad my cheap Walmart TV has Roku - it allows you to stream the audio to your phone so you can use headphones and avoid that problem, especially since I live with a bunch of other people and everyone can hear everything.
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paddington stan
(@pixiielane11) reported
I am charging through the nearest wall and gonna make a human sized hole bc my roku won’t work and I NEED to watch succession on my tv
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young-usd
(@UsdYoung) reported
@LarryCheungCFA Good call on semi's - / terrible call on ROKU which you've been touting heavily in the past
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Stop GRT, not CRT
(@Paulitik74) reported
@WhitneyPuppy If you can afford a Sony, you won’t beat the picture quality, LG next, but a lot of the 4K Roku built in TVs are a bargain. Vizio is good, but no built in tuner/antenna, and my 65” picture quality has faded over 3 years. Samsung customer service is trash.
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chris 🍂 || seeing wallows 10/9
(@slasherhomo) reported
@hbomax so when are yall gonna fix the app on roku tvs so it doesn’t crash every time i try to watch something
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Greg Burmeister
(@GregBurmeister) reported
@TheMikeTrainor I feel like I work for Roku's customer support now
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zendao42
(@zendao42) reported
@JulianneBrother @howrudeareyou @hbomax It screwed my clock on 1 of my devices years ago but I haven't had problems with it on Roku
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~Kris~
(@Kristopia39) reported
@VuduSupport @Fandango My wishlist doesn’t have sale icons anymore to tell me what’s on sale when viewing from Roku. Please fix this! #Vudu
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Matthew Henley
(@Matthew62577717) reported
@WhitneyPuppy The onn or hisense roku tvs work really well for my family
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BBGG
(@LMAH64) reported
@bull79 I’ve been having issues with it for a week on my Roku, but works fine on my Firestick and the mobile app
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Alex
(@hamsbonirific) reported
You don’t know first world problems until your Roku TV will only allow you to back up ten seconds at a time on YouTube, instead of just letting you hold the button and go back.
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𝕰𝖑𝖎𝖘𝖆💄👑
(@EM_makeupartist) reported
@iWalksOnWater Cause he’s been banging on the front door & windows to be let back in since about 3 sum this am, blowing up my phone, etc. that didn’t work so he turned on the tv & started blasting music from the roku remote off his phone smh while he was outside😤
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TBinAZ
(@TBinAZ3) reported
Im trying to catch up on some #BetterCallSaul on my @Roku but my @AMC_TV app says error code 6 error message: protected content license error :/ this blows guess I'll have to cancel this subscription:/ wish the best shoe ever was on a better platform #disappointed #lame