Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (28%)
• Crashing (28%)
• Sign in (23%)
• Playback Issues (17%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Eau Claire	Sign in	7 hours ago
Denver	Playback Issues	17 hours ago
Walnut Creek	Crashing	5 days ago
Albert Lea	Playback Issues	5 days ago
Pittsburgh	Playback Issues	5 days ago
Pittsburgh	Crashing	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hugh Jorgen (@hughjorgen921) reported 12 minutes ago

  @Roku I have purchased numerous Roku devices, but all were purchased as appliances, not applications or services… your new home screen is quite possibly the worst intrusion of all. You are either assuming to know how we use our appliances, or you are spying on us. @DOJFraudDiv

• 
  Heather O'Brien✍️ (@RealHeatherOB) reported 14 minutes ago

  I have no idea what anyone else thinks, but @Roku's new Home Screen adds are awful!! There is NO way to remove the adds. All they do is clutter up the screen. I've used Roku for over a decade. Bought several, including for others - just loved them. Now? They're so annoying, I may need to find an alternative. It's just not for me. And they don't even let me "hide" them. Not cool. I neither need nor want all this junk.

• 
  Sasha :) (@hldmydk) reported 16 minutes ago

  Since when is the Roku remote app behind a paywall? My remote is broken and I can’t turn down the volume or turn off the TV and I don’t wanna pay $8.99 like are yall crazy ? 🤨 @Roku

• 
  Eff-the-left (@norcal06warrior) reported 17 minutes ago

  @Roku All other steaming apps work fine, it's only happening with Netflix

• 
  Lord Sammy Gato (@lordsammygato) reported 17 minutes ago

  @Roku Wow, those changes to the app are terrible! Thanks! 👍

• 
  George H Frost III (@ghfrost3) reported 17 minutes ago

  @Roku you are a rip off. Customer service is bullshit take my money and when you can’t make it work refuse a refund. Well **** you. Back to cable

• 
  Bob Rickert (@bobrickert) reported 18 minutes ago

  Taking out the remainder of my Amazon Fire Cube controllers @amazon I have 3 and I thought they would all work well. Tried one Roku Stick and it is a much better experience. Too much advertising and useless stuff on Fire Cube plus it never really worked that well with You Tube TV. @Roku

• 
  🌪Jeff Schipull🦌 (@ojkoj) reported 20 minutes ago

  @Roku And like… if i reset the tv itll work sometimes, but its a big hassle, and after troubleshooting it appears to be a software issue with the update.

• 
  Brian Kemm (@BrianKemm) reported 20 minutes ago

  @mrhappybw @Roku Boooo. Thanks for the intel. And, well, sigh. If I wanted to go through all the hassle (with no guaranteed fix), I’d just as soon start using a different brand if I have to log into everything again 🤡 These tech companies really are entirely out of their minds

• 
  Zakk Cornish-Fraser (@ZakkRyan) reported 22 minutes ago

  @swiftfairy_13 @DiscussingFilm @Roku I highly recommend any tv that doesn’t have a build in service like Roku. Many makers and retail chains can sell same models but last few numbers are dif so you get less quality out of it. There’s some fantastic options out there though

• 
  Niitefalls (@Niitefalls) reported 22 minutes ago

  @Roku AI bot trying to fix problems. lol

• 
  Al Grendh (@algrendh) reported 23 minutes ago

  @Roku this hdcp error is fcking annoying. can't you fix this 💩??

• 
  Countrygirl (@Country2018gal) reported 27 minutes ago

  I've been watching movies on the @Roku . The last 2 never showed the ending but immediately went to the next one in the app. What gives? I may stop watching those movies, if it continues to do that. Anyone else have that problem?

• 
  cyberale60 (@cyberale60) reported 29 minutes ago

  @Roku It’s terrible for people with vision issues. The icons are too small. It was better the way it was with the large icons

• 
  Jennifer Glazer (@JLGlazer) reported 29 minutes ago

  @Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.

• 
  tac0ghost 👻🇺🇲👻 (@tacooghost) reported 31 minutes ago

  @Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.

• 
  Stacey (@Nerd4915) reported 33 minutes ago

  @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.

• 
  sandiek is in the skiiiieeesssss (@sandiek) reported 34 minutes ago

  the new @roku layout is so bad that I delayed tuning into the #worldcup to fix it back after it got dumped on me.

• 
  🌪Jeff Schipull🦌 (@ojkoj) reported 37 minutes ago

  @Roku my hdmi ports are being fucky. Please update your software to fix the issue. Its on multiple tvs.

• 
  𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported 40 minutes ago

  @Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!

• 
  King Kev (@Eat_Drink_Smoke) reported 40 minutes ago

  @red_chem_lite @Roku Did you try the anti-nail biting pen I mentioned last time? LoL I'm just INSANELY curious if it would work...

• 
  Inigo Montoya (@Dukefan11) reported 43 minutes ago

  @Roku I'm a minimalist. On the home screen, your recent update added several items such as "the best across your streaming services" row, "jump to" row & an add apps button. The screen now feels very cluttered. Please help me hide these. ChatGPT says it cant be done.

• 
  court (@allherdanger) reported 44 minutes ago

  @Roku I did a system restart this evening and it seems to have fixed the problem! 🫶🏻

• 
  Jacque and Matt (@theDIYvillage) reported 45 minutes ago

  @Roku Yeah, nope. Not being able to remove Live TV & Live TV Guide is a no go. Access to inappropriately aged content for kids is unacceptable. Money talks I suppose. Fix it.

• 
  Buttery Duck (@Nauseum62) reported 45 minutes ago

  @Roku It's terrible. Absolutely terrible. I should be able to arrange my home screen the way I want to.

• 
  SaltyNurse (@MindyNDuncan) reported 46 minutes ago

  @Roku your sure have some **** products! Can't fast forward without the show restarting. Can't get quality sound from the other roku I have. What gives!

• 
  Joe Kimray (@JoeKimray) reported 48 minutes ago

  Wow - this new @Roku Home Screen update they forced on everyone is one of the worst technology “upgrades” ever. Lost the ability to customize the Home Screen - and they added a lot of apps no one wants, that you can’t remove. Horrible decision - the customer is always last…

• 
  cfMC FEROX (@cfmceroz1) reported 57 minutes ago

  hey ******** @roku think you can fix this or what? @TheRokuChannel morons

• 
  FrancisCOM. (@fmarqueze) reported 58 minutes ago

  @roku now it turns out that if I don't have internet I can't watch broadcast TV. What a terrible system, I'll never buy a TV with Roku again.

• 
  Johnny Ryall (@FunkyBoss_) reported 60 minutes ago

  @amazonfiretv the new update is terrible. Fix this please before many of us switch to another streaming service. @Roku