Is Roku down?
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
-
Sign in (29%)
-
Crashing (26%)
-
Buffering (21%)
-
Playback Issues (21%)
-
Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sherburne |
Video Quality | |
| Rock Hill |
Crashing | |
| Rock Hill |
Crashing | |
| Sherburne |
Playback Issues | |
| Hornbeak |
Crashing | |
 La Paz |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
-
Any Mountain
(@AnyMtn) reported
@turquoise579 @sitting_porch @Justaranch No, does your TV have a USB or HDMI port on the back? If so you can get a Fire Stick or Roku device for $29. You plug that into your TV, sign in to your wifi, subscribe to sling for $30 & you will get locals, MSNBC, CNN & other cable channels. You have internet already so $30/mo
-
Ravindra Rajput🇮🇳🇮🇳
(@ravindra_rajput) reported
@Hotstarusa Hi, I subscribed for Hotstar using code GETROKU but don’t see any options to provide my home address to get the Roku device ? Can you please help
-
Bob Eager Eur Ing #FBPE 🇪🇺 🇪🇺 🖤 #RejoinEU
(@rde42) reported
@SpanishDan1 Extremely disappointed in our Samsung. TV fine, smart features not so. There was one period where iPlayer wouldn't work for months because the BBC had done an update and Samsung hadn't passed it on. Next time it'll be a basic LG and separate Roku.
-
jeffkart
(@jeffkart) reported
@BrianKeene @hbomax @Roku The setup is so odd/stupid. I have HBO as a Prime Channel, but I also have to install HBOMax? Oh, I have to add it as an app outside of Prime, then create a sign in? Then go to the TV provider spot, then select Prime Channels? Wha? Silly. Who designed this? #PintoAward
-
danny anon
(@danny_hacks) reported
@Spiralcma @disneyplus I don't know you or know why this is on my feed but I am a certified ethical hacker / CNDA and had same problem and the router was simply too far from a roku etc. Keep it within 30 feet and turn off all your other wifi stuff. Ring, phone, alexa, etc. Get a wifi extender tomorrow
-
23 MORE DAYS
(@ctownchick1) reported
Yo @cheddar you've been running the same damn program/segment on your channel for the last several days now. Might want to fix that asap. THANK YOU Cc @Ask_Spectrum @Roku
-
Joseph Falank
(@JosephFalank) reported
@BrianKeene @hbomax @Roku And there’s no sign in option (unless I’m wrong). I had to go to Wonder Woman and press all the options to watch it, and only then did I have to sign in. At least they did the access code thing to save me from typing my email and password with the Roku remote.
-
Dasani Merchant
(@dasanimerchant) reported
Yo why ******** can’t you start an episode from the beginning on @CBSAllAccess for @Roku ??? Rewinding manually literally doesn’t work either
-
Jake
(@knightrida) reported
Tips: Have 2-3 cleaners, work with larger plumbing and Hvac companies (small guys are cheaper but less reliable), electronic door lock is a must, only Roku, best internet svc, have STR insurance (comes with comml liability), do Hvac cleaning annually.
-
Edna Nagy
(@EdnaNagy2) reported
@AMCTheatres @loganthefirst Trying to activate AMC theatres on my roku but the activation code not working
-
Chuck Egboka
(@cuttell2000) reported
@DAZN_CA is truly crap. Streaming on @Roku is terrible. Is becoming useless to me. If I have same issues in other app, I will just cancel my subscription. Customer service responsive on twitter but not helpful. #BPL #UEFA signing off their rights in #Canada was a huge mistake.
-
Book Wyrm
(@brinson_patrick) reported
@Crunchyroll hey, could you fix your roku tv app? It always glitches out on me.
-
Bob Pastorella
(@BobPastorella) reported
@BrianKeene @hbomax @Roku I really liked my Roku, and held out as long as I could for the HBOMax app, but I caved and bought an Apple TV. So sorry you're having so many issues with the app on Roku, hoping they acknowledge and remedy the issues soon.
-
Neumann Valle
(@vcomputadoras) reported
@GraceRandolph The movie aint bad, it has lots of problems but when it wanted to give the punch line you felt ur eyes like a waterfal, at least I felt that way.. Btw, with HBO max roku issues , thousand of people couldnt watch it and let alone repeat on the movie.
-
Chrys V, CPTD & SSBB
(@dramatekcv) reported
@BrianKeene @hbomax @Roku WW84 had all kinds of wonky color issues. We had to switch over to the Fire app to watch it (after first Googling that it wasn't supposed to be that way...80s setting for the film, after all...)
-
Septum Capital
(@Soumyazen) reported
@fake_news_il By measurement issue do you mean attribution issue? ROKU has exact data on how many people with what demographics are watching what Ad. Eventually they may have a call to action for some ads. A lot of ads especially consumer brand ads do not have an immediate call to action
-
lil pri
(@_mojokojo) reported
i jus wanna set up my roku bro.. it’s literally been like 3 months and i still have no clue why it wont work
-
EO3 PhotoWorks
(@EO3_PhotoWorks) reported
@disneyplus Just FYI there's a problem with the Disney+ Channel on Roku. It intermittently does not display the "Continue Watching" category, forcing users who watch a program series to keep exiting and reloading the channel. Takes two or three tries sometimes. Very annoying.
-
ℙ𝕝𝕒𝕔𝕖 ℍ𝕠𝕝𝕕𝕖𝕣 ™️
(@fake_news_il) reported
@Soumyazen Roku has a measurement issue where they can not close the loop and prove a real impact on consumers On the other hand, social media platforms have so much data and ways to offer predictable ad performance for advertiser IMO budgets will shift from broadcast TV media to Roku
-
éric 3.5% 🚲 🐧 🇪🇺 #FBPE
(@ericsfraga) reported
@rde42 @SpanishDan1 Completely agree. Get quality screen but keep smarts separate and easily replaced. Roku cheap but good.
-
sp.xo
(@sasha_p_xo) reported
@Roku @RokuSupport help!!! Didn’t mean to buy another HBO Max subscription.
-
Ingrid O'Brien-Morak
(@Ingrid_OBMorak) reported
from
Latham Mobile Home Court, New York
First World problems: I was watching a video on my YouTube account on the Roku. My daughter wanted to text someone, and closed the YouTube app on her phone. I had to log into YouTube on the Roku to finish watching the video.
-
BrianKeene
(@BrianKeene) reported
The worst consumer product I’ve ever purchased is without a doubt @hbomax for @Roku. It’s like the engineers said “Let’s design an app that makes it impossible for Roku users to access our content and also makes our platform feel like 2020 personified.”
-
Andrew
(@AuroraFan_) reported
@Roku @hbomax It does crash a lot and it also says it’s in 4K but it doesn’t show it.
-
Zombie Claude Rains
(@ZombieClaudeR) reported
@HFatburg Depends on the quality level. My newish phone was a huge upgrade over its predecessor but cost less than $300 including accessories like a case. My 43" 4K Roku TV was about the same three years ago and now is about $200. I'd have an easier time justifying a $1K TV than $1K phone.
-
greg
(@greg14371872) reported
Just purchased a Roku Premier and the device will not connect to wireless despite all of my other devices working fine. There are pages of reports of wireless problems in the community.
-
Ian Firth
(@ianfirth) reported
@Gizmodo You failed to touch on how terrible the app is. As a developer, I can't imagine how developers managed to make an app that struggles on a Roku Ultra, and a PS4 Pro. It shows thumbnails, and some text, at 1080p. I did that 20 years ago.
-
jeffkart
(@jeffkart) reported
@BrianKeene @hbomax @Roku It's pretty stoopid. I have HBO as a Prime Channel, but I also have to install HBOMax? I have to add it as an app outside of Prime, then create a sign in? Then go to the TV provider spot, then select Prime Channels? Wha? Silly. Who designed this? Same person as the Pinto?
-
Jessica Shumaker
(@JessicaShumaker) reported
Supremely annoying: HBO Max still isn’t working on my Roku. Never had an issue with the old HBO app. I’ve downloaded the updates (app+Roku), unplugged various things and restarted multiple times. No dice. What gives, @HBOMaxHelp?
-
Matt Wieringo
(@mattwieringo) reported
@BrianKeene The only problem I’ve had so far is getting kicked back to the Roku Home Screen right after logging in. I log back in and it works. It’s happened about five times now.