Roku status: streaming issues and outage reports
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (30%)
- Sign in (26%)
- Buffering (23%)
- Playback Issues (17%)
- Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Crashing | 2 days ago |
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Sign in | 2 days ago |
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Crashing | 3 days ago |
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Playback Issues | 3 days ago |
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Crashing | 4 days ago |
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Sign in | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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1980s Boxing (@80sBoxing) reported@Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?
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Patsy Stone (@ItIsPatsyStone) reported@Roku You should be concentrating on making your site work. The app doesn't work & your website doesn't work either
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Mitch (@MizNizzle) reported@hooplaDigital programming on @roku tvs has problems with closed captioning. Won’t display text. Happens across multiple TVs/setups. Can’t pause video either. Happens a lot.
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Andrew Staten (@AndrewStaten) reported@TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.
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Chunky Stardust 🏳️🌈🧀 (@ChunkyStardust) reportedHey @Roku @NFL you need to fix the nfl app it wont open. I have uninstalled and reset everything. Every year the nfl app is the worst app ever invented. I enjoy NFL plus but man you guys gotta make an app that works all the time for once.
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CKAKRK (@CaitlinKazarian) reported@Roku your support sucks. It says it’s an agent but it’s just AI. Sent multiple screenshots and the “agent” didn’t even bother to open. Sick of paying for subscriptions that I can’t use on my tv. No one is of any help. Done with Roku and being charged for things I can’t access!
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𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported@Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!
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Stacey (@Nerd4915) reported@Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.
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dragon harpoon🕺 (@pissedpant) reported@Roku I saw him flattened on central Roku boulevard on my way home from work RIP
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Acme Pack (@acme1265packers) reported@Roku The problem is that Roku is getting a kickback for recommending shows that no one watches, plus we already know what they are going to watch.
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alex (@alexsears97) reported@Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this
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sandiek is in the skiiiieeesssss (@sandiek) reportedhaven't been able to watch @espn on @roku for weeks because the app is effed up and apparently using an outdated login token (have uninstalled and reinstalled already). Fortunately it works on my @madebygoogle gtv chromecast, so we're (mostly) fine.
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Jerry Arnett (@arnettjerry66) reported@Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now
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Maureen Imrie (@maureenmcmahon8) reportedThis new @Roku Home Screen is awful! How can I opt out? Put it back , new upgrade is horrible.
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George H Frost III (@ghfrost3) reported@Roku you are a rip off. Customer service is bullshit take my money and when you can’t make it work refuse a refund. Well **** you. Back to cable
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Ken Hudson (@shareastronomy) reportedI need to get off of @Roku here in the US. Changing the home page was the last straw. Any suggestions for an alternative? I could use some help.
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Lonell Fletcher III (@iii_lonell) reported@Roku please fix your data on live tv. Several streams show NO DATA AVAILABLE. It’s frustrating not knowing what you’re watching or when something you might want to see is coming on. This problem didn’t exist before. Get the info back please. Thank you
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Jon P (@BamaGrad00) reported@roku The new home screen is awful
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Rhymes with funky (@KirkYuhnke) reported@MatthewKeysLive @Roku Problem is... finding an actual "dumb tv" is almost impossible anymore. The business model for TV companies has shifted. They don't make $ when I buy the TV anymore.
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AWholeLotofMeh (@AWholeLotOfMeh) reported@Roku having subtitles issues continuing into 2026 on streaming services is enough of a reason to move to another platform. The UI is great but come on, it’s been years now.
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Doc Myers (@JDMyers77397139) reported@Roku when I sign in , you don't send the code. When I tell your crappy ai I want an advisor it sends me back to the sign in. When your customer doesn't want to speak with a F'ing Ai listen to them.
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Random Acts of Crochet Kindness (@stuckathomemom) reported@TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Charles Wirtz (@CharlesEWirtzJr) reported@espn and @Roku - I can’t access any content. I’m logged into all my accounts, including @Sling, uninstalled and reinstalled all the apps, factory reset the tv, but still can’t get past the get access screen. I get confirmation “success” when I log into through my phone. Help!
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Tundrawalker⍟⍟ (@tundrawalker00) reported@TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.
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Yehuda @ Y10Tax (@Y10Tax) reported@TCL_USA @Roku @RokuSupport Is it typical that bugs can crawl into your screens? any chance you can help me out here?
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The TV Answer Man: Making Television Easy Again. (@TVForSeniors) reported@MatthewKeysLive @Roku Most TVs today are purposely not built to last. The industry decided long ago to stress quantity over quality.
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cfMC FEROX (@cfmceroz1) reportedhey ******** @roku think you can fix this or what? @TheRokuChannel morons
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Mike Bryant (@djmikebryant) reported@Roku please bring back the other Home Screen. This new one is awful. Thanks
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Jennifer Glazer (@JLGlazer) reported@Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.
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tac0ghost 👻🇺🇲👻 (@tacooghost) reported@Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.