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Is Roku down?

Service-wide status: Roku

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

Roku signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 32% Crashing (32%)
  • 27% Sign in (27%)
  • 20% Buffering (20%)
  • 17% Playback Issues (17%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Philadelphia Buffering 15 hours ago
Wilkes-Barre Crashing 1 day ago
Phoenix Crashing 3 days ago
Cincinnati Sign in 4 days ago
Clark Sign in 4 days ago
San Jose Playback Issues 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Jinxsyns
    Jinxsyns (@Jinxsyns) reported

    @BlueMoon_Mining @Roku Right! Besides whatever nonsense it's talking about titles this is the other reason im so angry 20 billion dollar company 450 ******* PEOPLE THEY EMPLOY THAT AT LEAST 1 OF THEM COULD ******* FIX THESE BUGS

  • USmileIClick1
    USmileIClick (@USmileIClick1) reported

    Finally, @Roku My mother has limited vision. When you force changes to your UI, like putting things in “quick access” you add unnecessary frustration for her and me, because I have to come fix it. Think about your users and not you pocket book or your crappy 20 YO UI devs.

  • iii_lonell
    Lonell Fletcher III (@iii_lonell) reported

    Is anyone else having issues with @Roku ‘s app?

  • StangXx
    Wicked King (@StangXx) reported

    @Roku I know my internet is down right now, but why doesn't my "live tv" app work during this? I can watch the thumbnail and TV is working, but I'm stuck on that channel cuz the app itself won't load and allow me to change the channel. This is absurd

  • Mx_Error
    Riot is Prideful θ∆🐺 | DNF -16 (@Mx_Error) reported

    HELLO CAN YOUTUBE ON THE ROKU NOT FUXKING CRASH @Roku @YouTube whixh one of ur faults is this because it happens all the time

  • ItIsPatsyStone
    Patsy Stone (@ItIsPatsyStone) reported

    @Roku You should be concentrating on making your site work. The app doesn't work & your website doesn't work either

  • bbm010
    Abnormal Accrual (@bbm010) reported

    @robinivski @ContrailsAI @Roku Yep. They are one of the worst ASC 606 sinners.

  • mrhappybw
    Bryan Wayne (@mrhappybw) reported

    @Roku Man, this update totally screwed up my TV when it finally landed on my TV, the hdmi inputs keep screwing up for the cable box, isnt the cable or box because they work fine on other TV’s. Dog **** new home screen and this issue make me never want another one from y’all.

  • Jinxsyns
    Jinxsyns (@Jinxsyns) reported

    This is why I'm so pissed at @Roku and one of the examples i gave in my posts another multi billion dollar company that somehow can't get a website to work right yet has millions in testing hardware or at least millions available to test the site before rollout but thats too hard

  • nikbus99
    Connie Jeffus (@nikbus99) reported

    @Roku can't sign in. no email sent to reset p/w. can't find customer chat support. Please cancel free trial of Great Courses

  • AaronWL42
    Nomadic Aaron ✝️ (@AaronWL42) reported

    @Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.

  • DonJuan391
    DonJuan391 (@DonJuan391) reported

    Why is the @AMC_TV plus app not working on @Roku AMC Plus not working on Roku TV has been a problem for a while now.

  • Niitefalls
    Niitefalls (@Niitefalls) reported

    @Roku AI bot trying to fix problems. lol

  • BonforteJohn
    John Joseph Bonforte (@BonforteJohn) reported

    @Roku Problems since the update: 1. Sound goes away for DVD player. 2. Sometimes DVD player will no longer play to TV. Restarting fixed it temporarily - until today. 3. Spontaneous resolution changes after a sleep timer is used. 4. Trouble communicating with cable box.

  • imken24
    Ken Kallembach (@imken24) reported

    @Roku I will NOT send a DM so you can ignore me there. Solve the problem here in public so anyone with the same issue can find a solution.

  • Nerd4915
    Stacey (@Nerd4915) reported

    @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.

  • LoveMyFFAJacket
    Sydney 👑 (@LoveMyFFAJacket) reported

    @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

  • Eat_Drink_Smoke
    King Kev (@Eat_Drink_Smoke) reported

    @red_chem_lite @Roku Did you try the anti-nail biting pen I mentioned last time? LoL I'm just INSANELY curious if it would work...

  • JLGlazer
    Jennifer Glazer (@JLGlazer) reported

    @Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.

  • DenyTheMarkClub
    DenyTheMarkClub™ (@DenyTheMarkClub) reported

    @Roku tv is by far the WORST! They are unstable and CANNOT manage their Products...I want my money back on this JUNK!!! (NOTE to self: Buy ANY product other than ROKU)

  • stuckathomemom
    Random Acts of Crochet Kindness (@stuckathomemom) reported

    @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

  • djmikebryant
    Mike Bryant (@djmikebryant) reported

    @Roku please bring back the other Home Screen. This new one is awful. Thanks

  • Ritentune
    Ritentune (@Ritentune) reported

    @Roku If you are experiencing some issues using TABLO, try hiding “Quick Access” and “Recommended Rows”. Both mess with the cache and sticking with the basic display seems to work much better. Trying to mess around with AI sometimes causes more problems than anything else!

  • __kbolaydiggs__
    ky baby (@__kbolaydiggs__) reported

    @Roku might be the worst TV brand ever. Remotes never work, when you try to use a mobile remote it can never connect to the TV.. Let’s get it together.

  • realQuendrith
    @Quendrith (@realQuendrith) reported

    @ParisHilton @Roku @DEADLINE Typos above, sorry, long day working… back channel reporting was the chase and follow type (refused that line of work, also turned down National Enquirer ps.) — point being, it was hellish trying to stay true to journalism while being groomed and encouraged to write trash then.

  • MAGALaura818
    𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported

    @Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!

  • alexsears97
    alex (@alexsears97) reported

    @Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this

  • Daywalker249
    Felix Nuñez (@Daywalker249) reported

    Hey, @Roku your streaming is not working. Playback error keeps showing up.

  • mrhappybw
    Bryan Wayne (@mrhappybw) reported

    @BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.

  • ahoward7652
    A Howard🛩 (@ahoward7652) reported

    Don’t buy a @Roku TV. Support is terrible. TV worked perfectly for 30 days then starting have echo with optical and built speakers on. Did everything support told me to do no luck Now they ghosted me! All I want is to have it replaced.

Roku detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (3 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (28 minutes)
  • Detected:
    Detection ended: (12 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (55 minutes)

What to do if Roku is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Roku; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works