Is Roku down?
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (28%)
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Buffering (20%)
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Playback Issues (20%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Buffering | ||
| Crashing | ||
| Playback Issues | ||
| Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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emily
(@boogbite) reported
@spaceboy_sfg @YouTubeTV Does the MLB plus VPN option work on a roku or smart tv? Or just my laptop or tablet?
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Bryce Bachelder
(@bryce_bachelder) reported
YouTube TV could have been such an incredible service, but then the jump in price, plus dropping local sports, plus dropping Roku support, plus likely dropping NBC channels... they just keep shooting themselves in the foot for not wanting to work with anybody. Such a bummer.
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THECEDBREEZYMONEY
(@THECEDBREEZY) reported
@majornelson @Dolby @Xbox Will it work on a roku tv Hisense tv 50inch tv
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Crystal
(@ThorIsGod) reported
@HBOMaxHelp seem to have audio syncing issues with Ghosts on the Roku app. #tiredofrestarting
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David wear a mask Kirk
(@DadsTechSupport) reported
@AmazonHelp Strangely, one Chicago court is fine but others are fuzzy. This is via a Roku Express. I get the same issue with a web browser. So I still think it's the original source, sorry.
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Andrew Torres
(@andrewtorresny) reported
@MTM130 Thing is, their digital platforms work great. I watched the 5pm news live on their Roku channel today. Why not do it that way?
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Robb 🇨🇦
(@edmrobb) reported
@deadratman I have roku, not sure if that’ll work, so I’ll hook up a laptop to the tv
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Daniel Kochanowicz
(@Blueskyfox) reported
@YouTubeTV First @YouTubeTV couldn’t reach an agreement with @Roku, now they can’t negotiate with NBC. I think we know who is the problem here. If you stop carrying NBCU, I’ll be dropping YouTubeTV.
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Dee
(@ThorinDee) reported
I just realized I never posted on the clock app today. I almost did and then my grandpa called me to fix his Roku at 7 am and now it’s dark so ****
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rob 🇩🇴
(@catholicdad420) reported
@HBOMaxPop fix your ******* roku app
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Michael Anderson
(@mcanderson14) reported
@TeamYouTube @Dobywantsacooki Same issue for me. Can’t install because it’s Roku and no reinstall is allowed. It probably won’t matter anyway. I’ll be joining forces with these folks to look for a different service.
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e40
(@envoy510) reported
@hbomax REALLY frustrated with your @roku app. New customer. Password 23 chars. Worked in a browser. DID NOT WORK IN THE APP. The ONLY guidance was "more than 8 chars, blah blah". Last I checked 23 > 8. CLEARLY there is an upper bound, but you don't document it.
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Jake Oliver
(@jolivernyc) reported
.@GetSpectrum sent me a new modem out of the blue a few months ago and ever since then my @Roku player has been almost unwatchable. If I wasn't planning on moving next month I'd have switched to Fios by now. Absolutely terrible service.
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E
(@Free_Manny92) reported
Roku had issues with someone I forget who though
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Icculus knows all
(@wolfmanjoe19) reported
@YouTubeTV Since my bill is due today and I’m not going to get stuck paying full price when y’all can’t figure it out, I just gave up on y’all. Between this, your @Roku issues snd no local pro channels anymore it’s goodbye for good.
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TeamYouTube
(@TeamYouTube) reported
@W_Justiceee Sorry to hear about the trouble – have you tried rebooting your Roku device or updating its software? Let us know how it goes.
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Vanroy
(@vechris) reported
@Tdutchmen25 They were fighting with Roku recently. They're obviously the problem.
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KARL WARDEN
(@KarlWarden) reported
from
Los Angeles, California
@YouTubeTV my YouTubeTV is buffering a lot lately and lots of lag. Do I need to upgrade my @Roku player or @AppleTV ? Help.
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YoMc
(@2duls) reported
Exactly!!! RT @IAmGramy: @YouTubeTV I almost dropped @YouTubeTV over the Roku issue. Losing these 14+ channels will be a deal breaker for me. Even with the price drop and adding Peacock Premium will still not give me the channels I need for what I pay now. So sad 😞
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HOMER Jones 🏡🏡🏡
(@dodos51) reported
@YouTubeTV I feel like you’re trying your hardest to lose customers. Issues with NESN, issues with Roku, issues with HBOMax, and now NBC. Even if you keep NBC your service is looking more and more like the companies I tried cutting off from.
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Jerry Whalen
(@gdwhalen) reported
@BallySportsKC , I think it’s fixed, might have been some glitch with my Roku.
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MFILM
(@dametzger) reported
@YouTubeTV Unable to work with Roku + now NBC. 🤔…there’s a pattern here somewhere.
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Mistina
(@nyccharlotte) reported
Dear @hbomax I'm paying you every month but I can't watch you on @Roku. You keep glitching out. Is it you or ROKU? Can you fix this? #HBOMax #ROKU
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Jess Wears A Mask
(@PursuitsofJess) reported
@HBOMaxHelp The app won't start on Roku. It's stating there is an error code 32 application error. It's been like this for a couple days (at least). I'm a new subscriber.
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Dave Driscoll
(@StStephen55) reported
@GlobeChadFinn @BostonGlobe For all of you thinking of switching to FUBO - do not do it. The DVR recording issues with FUBO are too numerous to mention. Their support sucks as well. Went back to xfinity, and using their main box, along with a couple of Roku devices (to stream xf), the cost is not much more.
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CUNTY HUNNiE
(@W_Justiceee) reported
Idk why my roku isn’t allowing YouTube or Spotify to work on my tv but it’s feeling real personal
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Dillon McLean
(@GirlNamedDillon) reported
from
Orlando, Florida
Jesus Christ, @YouTubeTV. First all these Roku issues and now considering dropping the NBC-affiliated channels? Is this my sign to cancel?
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💙💙💙💙Princess EEmmiilley Chan💙💙💙💙
(@EEmmiilleyChan) reported
@PikapoolTGP I've done this with two different TVs. Samsung, and Roku. (It's a TCL Roku but it's possible that TCL TVS themselves have this) Anyway, it disables a ton of processing and improves the overall image quality because it assumes you're using it as a PC Monitor.
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blaww
(@blaww89) reported
I've never had as many problems with a piece of tech as I have with Roku streaming boxes. I must have gone through three or four of them now, each one randomly deciding that it could no longer connect to my WiFi even though every single wireless device in my house has no trouble
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Ginger Wizard
(@KevinAConnolly) reported
@WaveConnects Dina - I am on with Randy right now who has offered a $20 refund on the Roku stick. Im not interested in maintaining service with you unless we resolve this issue first so the speed issue is moot at this point. We have been a loyal customer since 2018.