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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (25%)
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Buffering (22%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Crashing | ||
| Crashing | ||
| Sign in | ||
| Crashing | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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The Mannylorian 🇺🇸🇲🇽🎙
(@TheMannylorian) reported
from
Baldwin Park, California
Bought myself one of those @TCL_USA @Roku TV’s for my bedroom and I hate it already. Apps keep crashing and the TVs response time is terrible. I may have to return it to @BestBuy
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Angela Marx | 👠 #WarrenDemocrat 😷
(@AngieinWAState) reported
Have a @TCL_USA Roku enabled smart tv that is slow to respond to remote commands, drops out of app channels to the Home screen of the TV? No "Roku fixes" fix it? Get a new @Roku Express 4K +/- $30 attach to 1 of the HDMI ports, plug into tv USB for power. Like a brand new TV!
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Dave
(@DaveAndCatboi) reported
@RokuSupport used Prime Video app with Roku for two years on both TVs but now Prime Video is not working on both of my TVs. I removed Prime from both TVs and re-added but still having issues
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Anthony
(@anthonyacabrera) reported
.@hbomax help. My app keeps closing on my phone and home roku device. Starts then closes. Please DM help!
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Diane L
(@Avoidrealities) reported
@IMDbTV Please help. Phone App shows Dr Quinn as being available. The videos won’t play & it’s not on the prime app, your app or Roku. Please advise - thanks
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Samantha G.
(@_hiitssam) reported
from
Greenfield, Wisconsin
I was literally typing a “this is agony” tweet when it happened so the roku apparently took the issue into its own hands.
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Kris Bunda
(@KrisBunda3D) reported
The @adultswim app on Roku is garbage ux because it makes users go through a cumbersome sign in process every day. My cable bill is $200+ and I have to prove it daily to watch shows I already paid to watch.
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adam
(@wheresadum) reported
your roku app sucks **** fix it @hbomax
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Sheila Montijo
(@Aviashey) reported
@disneyplus I can’t watch the app nor via Roku either. Is there a problem streaming Disney + in Puerto Rico?
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Ernesto Vasconcellos
(@Vasconcellos78) reported
@hbomax The part where Henry Hill said "as far back as I can remember, I always wanted HBO Max not to crash on Roku" I CAN'T WATCH ****!!!
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🇳🇪🇱🌞 🗨🐂🇩🇾
(@nelsokt) reported
@Celybird Seems like it didn't work for everyone who accesses the app with Roku
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Austin Ingram
(@Austin_33) reported
@HBOMaxHelp No error message, it is through Roku on our TV
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felicia
(@witxxxh) reported
The @hbomax app on @Roku works like it’s on dial up. Taking for mf ever with all these glitches and for what… fix it.
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Glenn Moses ᚠ.
(@glenesis) reported
from
Henrietta, New York
@FallingDj That's the worst news ever! I have 2 big @Roku TVs I use exclusively to watch @YouTube!
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Meryl Evans speaks at #ID24 and CMWorld.
(@merylkevans) reported
Hey @cnn captions for History of the Sitcom need work. Lots of delays for something that’s not live. Tried DVR. Tried on demand. Tried tv. Tried Roku. It uses live caption style captions.
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Brian McWilliams
(@BrianMcWilliams) reported
@HBOMaxHelp Using Roku. I can literally watch anything else, my kid watches Sesame Street no issue, but every single time Doom Patrol glitches and freezes and then boots out. Maybe after 5 tries it finally will play. Every episode does it.
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Mainely Free
(@MaineLogic) reported
@hbomax does the Roku app ever work properly?
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Lina “vacunenmen” Combariza
(@linapc) reported
@DisneyPlusHelp hello! Disney + Stopped working in my Roku. I’ve tried removing, reseating, unplugging but nothing works. When I try to access the app I get the message: "ERROR - Sorry something went wrong. Please try again later." I’m in Colombia btw.
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Rhoda's Son (TrueGodImmortal)
(@DARTrueGod) reported
@APope45 Might be a WiFi thing then, I used it on Roku once down here in GA and it worked poorly but used it on the TV at another place and it was fine. But on consoles they are awful
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𝚃𝚊𝚗𝚒𝚊
(@shopgenx) reported
Honestly what is going on with these Monday drops on the @Roku for @LoveIslandUSA on @ParamountPlus. Why am I again having issues viewing it. #LoveIslandUSA
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TopJimmy, BS
(@jp23mc) reported
Would love for @YouTube to tell me why the Roku YT app is setting my resolution to 240x160, yet I can manually set it to 1080p with no bandwidth issues.
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Valentino Volonghi
(@dialtone_) reported
After a few days with Roku Ultra I can say: @F1 app is awful. remote is 10x better than Apple's, it's not even fair. Auto low volume on youtube tv commercials is great. ios app keyboard support is bad. All in all it's a bit better than apple tv 4k but half the price.
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🤴🏿
(@TheKingSpoke) reported
@hbomax when are you going to fix your roku app?
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Eric Liprandi
(@EricLiprandi) reported
from
Fort Collins, Colorado
Getting really pissed at @Roku and @hbomax not working well together. If the apps I want to use don't work, why would I use your device? If your app does not work on the devices I have, why would I pay for your service?
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taylor
(@astrrism) reported
@kaijugrroupie just get a roku tv yall no channels no problems<3
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Mel 🍪
(@melgotserved) reported
I think it's weird the @loveislandusa Monday Exclusive episode of @paramountplus seems to only work in the mobile app and not on Roku.
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Seth “I need a drink” Lessans
(@TujuMaster) reported
@dropper99 @YouTubeTV It doesn’t work on the previous generation Apple TV 4K or the Chromecast with Google TV. It miraculously works on my Roku, however. But we all know how this Roku YouTubeTV thing is going to end. So I’m buying new Apple TV’s to get the 4K HDR.
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ime sew weerd
(@dreamerifick23) reported
im trying to figure out roku this is intense for me i have no idea what im doing and the problem im having with wifi i got the confirm on the email but nothing on tv got my step dad the roku tv knot knowing it i asked him to give it a chance let me see what we can do with this
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John Magee
(@EugeneBWhitaker) reported
Congrats @Roku your customer service is actually worse to work with and get real info from than @amazon. I didn't think such a thing was possible
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*** Pesci
(@cheelzebub) reported
The HBO max app for Roku is genuinely the most embarrassing piece of technology ever created. 0% functionality. an absolute dumpster fire of a platform. Feels like actual effort was made to make it this unusable