Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Crashing (29%)
- Sign in (28%)
- Playback Issues (21%)
- Buffering (18%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 17 hours ago |
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Buffering | 1 day ago |
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Crashing | 2 days ago |
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Crashing | 3 days ago |
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Buffering | 3 days ago |
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Crashing | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Nic (@LilNic000) reportedHey @DisneyPlus, why are subtitles not working today? First, I tried this week's episode of #OnlyMurders, then I tried the first episode of series 2 of #HighPotential, and neither had any subtitles. I'm in the UK and using a @Roku stick to stream. #Accessibility
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🤔🤦♂️🤷♂️ (@TwittaElite) reportedContacted @RokuSupport last week after their own service (@TheRokuChannel) stopped working properly. A week and a half later, it's still not working. So glad I don't have a subscription through the Roku Channel or I'd be upset.
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[a case of the blog] (@acaseofthetwit) reportedI normally love my @Roku — I have one for each TV! — but my living room one has been a real issue. The remote randomly stopped working and the device itself now reboots itself multiple times a day (often in the middle of viewing something). Very annoying.
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BLU (Nikki) (@Blutiful_Me) reported@Roku I need a human to talk to please and thank you. I’ve gone online and the app for help to no avail. Unable to Update Error 023.2 Wi-Fi & internet working fine
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✨imtamikalee ©™ (@imtamikalee) reportedThis is such an inconvenience especially for the money I paid. I contacted customer service so assistance only to be rerouted to get tech help with a fee. I googled if this was normal and there are SO many complaints about TCL Roku tvs blackscreening!
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Dannics (@DANNICSX) reported@rokudoesnothing @SpaceSama @gekiko_bathory Thank you Roku. I agree. dialing things back to drama doesnt solve things. doesnt matter from whom.i just got riled up and apologize. i hope others actually involved and knowing more who dials what can be of rightious help for both being this awful situation.
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Old Bull Lee (@davebudge) reported@Roku Your captcha is garbage, your website is garbage, and I've tried a dozen times to recover my password but keep getting looped back to your goddamn captcha. Please fix your garbage!
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Tim (@jollytimtim) reported@Roku so I bought a 4k device and I've had nothing but issues as it drops video and goes to main screen. I have 1gb wifi and am 10 ft from router, what can I do?
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Katie from Canada (@xUnderdog21) reported@Plum1977 @WORKlNONMYAURA @CraveCanada I've done that for half an hour on the Roku app. It doesn't work.
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V@rified Packer Fan (@zhotster) reported@CoachDrewNelson I have been getting tons of notifications from @Roku. I found out on Reddit that it was a Roku tech problem, not a hacker. Hope it's the same for you.
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jovanni (@jojodevereaux) reported@Ask_Spectrum is the Roku App for spectrum down? Doesn't work on 3 TVs
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Ben (@TableTopLiberty) reported@DIRECTV I did the trial and I have some feedback on what would win me (and I assume others) over from @YouTubeTV. I use @Roku and the left and right buttons for changing channels instead of rewind and fast forward is the worst. Also allowing 3 streams outside but only 2 from TVs is dumb.
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🌱 Colt Seavers 🦅 (@captwfcall) reported@Roku your stuff is still broken as of 5:37pm cst. cant load directv, hulu, etc. *did system restart
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Cream the Barber (@creamthebarber) reported@Roku Just bought a new stick just a few months ago, and it’s already taken a crap on me. Freezes all the time, and now doesn’t pick up my WiFi. It was fine when I first got it, now it just doesn’t work. And this is about the 4th stick that’s done this. Really terrible. Smh.
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Stratosfear Tully 🇺🇸🏳️🌈 (@tullyfur) reportedFor years I had my elderly mother perfectly able to operate her @Roku TV. Now the software is so convoluted and dumb I can't even figure out how to fix it for her anymore. It just wants to stream everything with no antenna channels. It was fine and they broke it with software.
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Bill K. (@Hubbyboogie) reported@LCLoudmouth @Roku I think I read they’re going to be fixing that issue.
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novafarm (@novafarm) reportedHey @comcast would you please fix your buggy Xfinity app on Roku? Volume issues have become unbearable the last six months.
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Catherine of Siena (@1catherinesiena) reportedWhat’s the problem @directv with logging into my account for my @Roku ? The login hasn’t changed as in password until you’ve stated otherwise in my several attempts to access through my Roku. Further makes no sense since other TV/Roku in household is ‘up’ right now.
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Bryan (@Bry1527) reported@Crunchyroll @Roku Hey is there a way to fix the Crunchyroll app on Roku tv?? It's been saying "session expired. You've been logged out" for weeks. I can still use my account no problem on every other device like normal.
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RyanS (@RyShan24) reported@rumblevideo I have a brand new @Roku tv and can’t watch your podcasts on any speed but 1 fix that ****!
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Greg (@Xuser784) reported@Roku system keeps crashing. This is a new issue as of today.
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SynRen (@SynRen) reported@Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.
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amb / mindy (@QUINNBAlLEY) reported@perikryptonite slay asf i love roku but no its not working anywhere im so mad rn
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Stratosfear Tully 🇺🇸🏳️🌈 (@tullyfur) reportedI'll NEVER buy another @Roku TV. Mom's is 8 years old and it was fine. Turn it on, it had all her channel numbers on antenna. Recently it's "updated" with no channel numbers, no way to just have antenna channels, and she wants to replace it because it's "broken". Garbage product.
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RoughTradeRadio (@RoughTradeRadio) reported@walt_stachura @slinganswers Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."
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David Cornell (@Cakefacethedad) reported from Rome, LatiumDear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?
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. (@InfraCards) reported@YouTubeTV your @Roku app is awful and doesn’t work properly. Please fix or remove.
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Brittney (@hope_britt) reported@DIRECTV & @Roku rcount your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy
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Vash (old account suspended) (@RichCEOAlpha) reportedBro @Roku I hate you I tried turning the brightness up on my tv but now its pitch black and I can’t ******* fix it what ******** #rokusbiggesthater
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Chris Ducote (@cmducote1227) reported@hulu_support @cole_fine Same issue here! Live channels are down. Trying to watch on Roku and all channels are stuck on a loop. Also tried on the iPhone app and get error code p-dev318.