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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (30%)
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Buffering (18%)
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Playback Issues (18%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Video Quality | |
| Philadelphia |
Crashing | |
| Queens |
Sign in | |
| Orlando |
Playback Issues | |
| Chicago |
Video Quality | |
| Orlando |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Scott
(@shc1970) reported
@RokuSupport You've answered several people but continue to ignore my tweets and the DMs you requested. Why is that? These issues were caused by one of your reps. Please reach out to confirm when, by what method, and to where my replacement @Roku stick will be sent.
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Aleesha
(@DMBcrazy41) reported
@TiVo I have done that a few times waiting for my refund....not much help, havent tried this problem with them, I started using my @roku, it works just fine.
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J-me C
(@DymondKing) reported
@PeacockTVCare Unfortunately I watch it on Android, IOS xbox and roku and the issue is the layout, the lack of searchability, the over abundance of commercials, and the ad while pausing when trying to find my family in the live crowds where we attended. Its super corporate and not user friendly
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jwilds13
(@jwilds13) reported
@fuboTVsupport TCL in bedroom…insignia in living room which put error message. Both are ROKU backed
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Dan Viens 🎙 (The Emerald City Sportscast)
(@SeahawksForever) reported
from
Renton, Washington
@HBOMaxHelp @MrJinx777 Not working for us either. Brings up episodes but won’t play them. Just keeps kicking us out. Never had an issue with it until now. Roku TV and system is up to date. 🤬
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Skull17
(@skullarmy17) reported
@YouTube multiple times now I have turned off my roku TV after watching YouTube only to have YouTube refuse to launch when I turn my TV back on. Is it no longer supported on roku anymore? Or am I just having issues launching
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Zen.Rhino
(@ZenRhino1) reported
It's been SEVERAL WEEKS & @RokuSupport has still not resolved the problem with my BROKEN @Roku remote. They sent me a tracking number that claims they mailed me a new remote & that it was delivered, BUT IT DID NOT COME TO MY ADDRESS. It's been TWO MONTHS. I'm tired of being nice.
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Alex Fernie
(@FernieCommaAlex) reported
@HBOMaxHelp Regular crashing, long load times on the Home Screen, frequent glitching if trying to skip ahead or back, occasionally wont even register the commands of the remote (other apps have no problem.) Using a Roku Streambar.
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Lindsay
(@lsawyers1) reported
@disneyplus your app crashes my entire Roku device lately. Any insight on how to fix this? Thanks
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politics over ******, BSW
(@kierrazhanee) reported
Does YouTube on roku just like….not work anymore wtf?
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SB
(@STB_LBI) reported
@News12NJ Help! What's the deal! My Roku app is gone! I can no longer watch News12 New Jersey.
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AnimeGamingEvolution (Discord Commissions Open)
(@AGEvolutionTTV) reported
@TeamYouTube @oxfordsplice Funny thing is that I been using Youtube on my Roku and it's working fine for some reason while others are having issues?!?!? This makes no sense.
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Nick Michalak, RavensFilm Productions
(@RavensFilm) reported
@PeacockTVCare I have had constant problems with this app on my Roku Insignia TV. Video lags, then speeds up to get back into sync with the audio, and it crashes often after this occurs. I have removed and re-installed it with no changes. Roku model number 5302X.
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Ｃｏｒｌａｎｔｅｍｏｍ💙💙
(@longliveleisa) reported
That mf Roku remote is the mf devil like where tf is it the app don’t work when u trying to turn your tv on 😑😩
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Jennifer Watson
(@NOLAJennRuns) reported
WTF @netflix AND @ROKU. Why does NETFLIX NEVER work!!?!?
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Milowe
(@TheRealMilowe) reported
@ebcapital Do the rabbit ears on that TV help it pick up the Roku channel?
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Jason King 🚴♂️🚵🏔🎿⛷🥾
(@SkepticCyclist) reported
from
Pomona, California
This is only an issue on the Chromecast. A Roku or FireTV stick connected to the same TV and AV receiver all play the same programming on the Tablo APP with no issues. And plays it in full 5.1 audio.
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Jim Wilson
(@wilsonj12) reported
@UticaEric Eh, I don’t think they’re in the same league. Between money returned and sale of content to Roku, it should be under $1.5B. And it wasn’t horrible content, just a format that didn’t work.
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Commasplice
(@oxfordsplice) reported
What’s going on with YouTube on @Roku ? @TeamYouTube I have tried deleting the channel, doing a restart and adding it back. It won’t open at all. Help?
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VinceEllis
(@AlabamaScribe56) reported
@MCannon313 I've not had any of these problems on my Roku.
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ALcantwait
(@ALcantwait) reported
@LouisPeitzman Unfortunately it's the one with the absolute worst mobile and Roku apps
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Camel
(@CamaCamaCamilia) reported
I may be dumb and sad but at least I know how to work a Roku remote without even looking at the 4 buttons
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Waiting for #DD15
(@helluvaStella1) reported
Dag freaking nabbit! My Firestick doesn’t like the new TT update. The red buffering circle loves the screen more than the content… An error has occurred… Might need to get a Roku instead 😳
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jsch54
(@jsch541) reported
@RokuSupport my roku on TV says still with google play for HBO even tho i canceled it. new subscriber ATT. Can't get HBO on TV but can on other devises. Went thru all the steps, deleting app & reinstall, updated , restart roku etc. to no avail. Have roku express Help!
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;-;
(@ferstonk) reported
@69venture Aye no problem bro! Congrats on the profit! Also my bad I thought we were talking about ROKU not even noticing this was on AAPL LMAO
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🔙🔛🔝
(@Chara_Bayybe) reported
Teaching my baby how to work the roku.... I’m tired of waking up to a disabled IPhone 😭
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Avery
(@trustthehour) reported
@tradewolimits couldn't get filled on roku and crowd and i'm sticking to my rule of not chasing. however, i do need to work on looking for another entry at support. awesome calls nevertheless!
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Fully Vested
(@fullyvested_) reported
The @hbomax app on @Roku is utterly broken and the support is non existent. Canceling my subscription after the six months expires. Too bad because the content is top notch but I can’t lose any more evenings to restarting my setup and wasting hours
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BigimeJones
(@BigimeJames) reported
@STARZHelp I have just purchased a subscription and am trying to log in on Roku and Xbox, but it doesn't let me. It says that I have the wrong login information when I use my email, and that there has been an error when trying the code method. Please help
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Nick Gamble
(@TheNickGamble) reported
from
Pasadena Manor, Maryland
Can someone explain to me what’s happening with the YouTube app on Roku?!? It’s been three days, and it’s still not working