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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (26%)
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Buffering (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Benbrook |
Sign in | |
| Tampa |
Playback Issues | |
| Portsmouth |
Crashing | |
 Uruaçu |
Buffering | |
| Puyallup |
Crashing | |
| Topeka |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Myhan
(@Kevinmyhan) reported
@Roku you’ve got to fix the password input system in your TV’s. This is terrible. It takes 5-10 minutes and if I get the password wrong I just quit trying.
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Sɪɢʏɴ Asᴛᴀʀᴛɪᴇʟ🍷🍫🍁Isʜᴛᴀʀ Asᴇᴛ Iɴᴀɴɴᴀ DᴀVɪɴᴄɪ🌟
(@Astartiel) reported
My new Roku got an update that supposedly improved connectivity. Funny, since it's been having connectivity problems ever since. I can see it's connected to my hosted network but it still thinks it needs to connect again.
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Invisible Human
(@D3viousD3vil) reported
@Roku seriously Roku, what did you do? Most apps and even the channel store is having issues on my Roku tv… what ever update you put out a couple days ago tanked your service….. please help and advise..
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Mariana
(@mariana_diana44) reported
@FreshHottest Yes, I have been having issues with @VikiStatus app on both Roku tv and computer. What is happening???@VikiStatus
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Summer Harlow, Ph.D.
(@SummerDHarlow) reported
@Roku Too bad my Roku TV can’t do anything anymore after this latest update. Fix it! #roku @RokuSupport
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Theron Bretz
(@tfbretz) reported
@Square_Peg8 Yeah, but she already plays it, and - as noted - it's tied to her profile. I'm just going to treat it like an intercom. Between my work computer, my home computer, the Roku, and my phone, it's not like I'm exactly bereft of options in my study.
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Steve LaRusso
(@Stelar43) reported
@ebruenig will my roku still work?
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mike⚡️suszek
(@mikesuszek) reported
@RokuSupport Multiple apps on our Roku Ultra 2020 now zoom *way* in randomly following the latest firmware update (Sling and Netflix namely). Is this a known issue?
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beyondmylife
(@beyondmylyfe) reported
@Roku hello Roku I recently bought a $30 4K stick from you guys! Some thing I’ve noticed is that when I pull up YouTube it seems YouTube is actually bigger than my screen size so the outside is covered.everything else other than YouTube fits my screen. Is there a way to fix this
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FreshHottest
(@FreshHottest) reported
@mariana_diana44 @VikiStatus Right! I had problems with the app for Roku TV too and the website, only for some dramas (only the Viki Originals seem to work fine). I'm sure is not a problem with my pc or tv if others are having problems too. It must be their servers but they don't solve it @VikiStatus
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Parrydox
(@Parrydox88) reported
@RearAdBsBlog @rmoreno1138 This is definitely the cause of the issue. On a lesser note, NESN on any of them is between Directv stream (ATT) or Fubo. Neither of which have worked as well as YouTube tv for me personally. Had to buy a Roku to get the app as neither allow you to cast your cloud to a chromecast
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Cedric Coleman
(@Trekfan40) reported
@sundarpichai Sir: I am very upset with your company. Why can't you just work out a deal with Roku. I and others pay $70 USD monthly for access and you won't negotiate keep us. Please work with Roku and keep us. We don't care about prioritizing your search options.
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Jordy
(@KreizJordy) reported
@theanimal23 @funstocks1 @dhaval_kotecha Losing either IS a negative, but I do not think it'll happen nor do I think it'll be devastating as there are other ways to view YouTube on Roku TVs (ex AirPlay) - worst case. And while the outcome is still unknown, Google has a lot to lose too.
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Kevin McKeon
(@kmckeon85) reported
@TCL_USA @Roku Hi @rokuone are you aware of the major outage due to the Roku software update?
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Inde-Car Gordon Ross
(@PartickDriver) reported
@Davo_Mack @indytruckdavy On the 29th November, "AyeTV" will go live, first the ROKU TV platform, then about four weeks later, the same channel should start up on Amazon TV. At last I may finally achieve something for media in Scotland! (With a lot of help)
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Christian Swafford
(@ChristianSwaff4) reported
roku you need to fix whatever is going on with our tvs, only certain apps will actually work, for me hulu and peacock isn’t working and youtube is extremely slow, our internet is perfectly fine it’s something to do with your service. please fix this soon. @Roku
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Jeff France
(@jeffrey_france) reported
@Roku Got a notification about an update being installed on my Roku TV, now nothing streams. I get errors across multiple apps. Internet connection is fine.
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DKMNYC
(@nycdkm) reported
@RokuSupport @stretchmoff34 Same issue with my 4660X - Roku Ultra. Some loading very slowly, some not at all.
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༄ؘ
(@aquaticsola) reported
@iIuvaisha does it work for roku TVs?
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Sɪɢʏɴ Asᴛᴀʀᴛɪᴇʟ🍷🍫🍁Isʜᴛᴀʀ Asᴇᴛ Iɴᴀɴɴᴀ DᴀVɪɴᴄɪ🌟
(@Astartiel) reported
@LunaticWrench My old Roku just got replaced by another Roku Premiere. I don't know how old the hardware is but they definitely didn't upgrade me or anything. And yeah, that update didn't fix anything.
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Curtiss Grymala (he/him/his)
(@cgrymala) reported
Was trying to watch movie trailers on Paramount+, but every single one had no video for some reason. Not sure if it's a bug in the app/service or a problem with my Roku.
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TeamYouTube
(@TeamYouTube) reported
@BlindedBite This issue has been fixed – if you haven't yet, try doing a system update to get this to work again. Go to Roku>Settings>System>System Update. Restart your device and see if it helps. Let us know how it goes.
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Kathy Kerr
(@kmlkerr) reported
@RokuSupport your latest software bricks Roku Ultra and the TV to which it is attached. And you don’t answer any support inquiries regarding the issue
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docandduke
(@docandduke) reported
@Roku How do I possibly cancel billing that I did not authorize without an account? there is no number to contact any live person and you can't have any support without an account. This is a shoddy business and someone needs to address this issue for me.
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The Right One 🇺🇸
(@RightOne2020) reported
@Roku Fix the 10.5 update problem. This is ridiculous. I won't be buying Rokus for people Christmas...this issue is terrible. Its been weeks now of issues
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Summer Harlow, Ph.D.
(@SummerDHarlow) reported
@RokuSupport @stretchmoff34 Same issue with my Roku TV. I have emailed and messaged about it but gotten no response.
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Kelsie Axelrod
(@klaxelrod) reported
@RokuSupport @stretchmoff34 Hi Roku Support - I’m having the same issue and also have a TCL.
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Allen Jackson
(@theAllenJackson) reported
@roku… I assume you are aware your update is not working well. Everything (yes, everything) is slower.
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Jennifer Schnuck
(@JenSmuusc) reported
@TeamYouTube @je_roush It's stopping after 5 minutes on Roku, Google Chromecast & Samsung Smart TV. Logged in & out. Other apps like ESPN & Fox Sports work fine. Issue is with both YTTV and You Tube App.
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ً
(@iIuvaisha) reported
@aquaticsola omg it doesn’t sadly i thought u might’ve had like a firestick or apple tv 😭😭 i tried on my brothers roku tv and it doesn’t work