Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (27%)
• Sign in (27%)
• Crashing (23%)
• Playback Issues (18%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Sarasota	Buffering	14 hours ago
Harrisburg	Buffering	22 hours ago
Tunkhannock	Sign in	2 days ago
Elizabethton	Playback Issues	3 days ago
Sturtevant	Playback Issues	4 days ago
Corona	Crashing	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Tapanes (@MarkTapanes) reported 2 minutes ago

  @RokuSupport @Roku I’ve emailed 5x on case 00135722 and then yesterday I got an email asking if I still need help. Still need help- thanks!

• 
  SagePlatinum (@SagePlatinumEXE) reported 4 minutes ago

  @NonFactorFGC I can help you get YTP on your IOS Roku is out of my expertise I usually just use anything that supports airplay

• 
  ((MS__no__nothing)) 👨‍🦼🎗💙🔯 (@msnonothing1) reported 8 minutes ago

  @roku What is wrong with your VIAPLAY app? It works fine on my Fire TV. FIX it, or cancel and refund my money. DM for details.

• 
  WedNightDinner (@DinnerWed) reported 8 minutes ago

  .@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?

• 
  wizard who hates ai (@0U0S0E0R0) reported 10 minutes ago

  @Roku @AMinecraftMovie @WBHomeEnt nobody ******* cares fix your load times

• 
  angel claw (@AngelClaw316) reported 11 minutes ago

  if u work for @Roku please know that i hate you

• 
  Ask Spectrum (@Ask_Spectrum) reported 11 minutes ago

  @Xavier__Gregory @Roku I'm sorry for the trouble with our TV app. I'm not aware of any changes that should cause that to stop working, but if you will please DM us we will be happy to investigate further. - William

• 
  Lmn (@lmn071966) reported 14 minutes ago

  @Roku Please fix the live tv issues

• 
  [a case of the blog] (@acaseofthetwit) reported 14 minutes ago

  I normally love my @Roku — I have one for each TV! — but my living room one has been a real issue. The remote randomly stopped working and the device itself now reboots itself multiple times a day (often in the middle of viewing something). Very annoying.

• 
  Kyle Lambert (@kylelambertkc) reported 15 minutes ago

  @Roku Now, with this new thing, when I turn off the tv it comes back on. Also, many functions that used to work with Alexa are gone. This is not an upgrade, it's an inconvenience. I have three ultimate boxes all doing the same thing. I had better not have to start unplugging the TV.

• 
  🐸💚💚💚 (@desunyan2) reported 18 minutes ago

  @Roku I need the apps I use right at the top. I need to rearrange the quick access area and I cannot. Tell me how to rearrange them. I have to scroll all the way past a bunch of stupid junk to see my apps on the order I want them in. Tell me how to fix this immediately

• 
  MDV (michael delvecchio (@Mdvecchio1) reported 18 minutes ago

  @Roku staying in a rental with a roku tv. Absolutely awful quality and user experience. This brand is toast lol what a piece of ****

• 
  Pickhandle Jones (@PickhandleJones) reported 19 minutes ago

  @Roku You have the worst customer service ever. What a crap company.

• 
  All Late Models (@AllLateModels) reported 19 minutes ago

  I’m getting an error code for @FloRacing on the @Roku app. Anybody else having problems??

• 
  William Hurst (@William45811350) reported 20 minutes ago

  @TCL_Global I will never buy one of your products every again because of the garbage @Roku does. i should not need to connect to the Internet to make changes on my TV. Absolutely terrible. I paid $1000 for my TV, I should have comple control of it. Never again.

• 
  YourHead Drone (@DronePremier) reported 22 minutes ago

  @daisy_musician @paramountplus @Roku Paramount is the only one we had issues with. Appears it was a Walmart plus issue for us.

• 
  Witchmaster (@Witchmaster) reported 25 minutes ago

  @Roku @raizalicea Roku is still broken. My continue watching has necroed shows I've completed over a year ago, and still has items i cannot remove. I get it, you guys have no real competition so there's no reason to worry about quality or reliability.... Just outsource it to programmers that know

• 
  Old Bull Lee (@davebudge) reported 29 minutes ago

  @Roku Your captcha is garbage, your website is garbage, and I've tried a dozen times to recover my password but keep getting looped back to your goddamn captcha. Please fix your garbage!

• 
  DeluluDad (@BagLampPillow) reported 35 minutes ago

  Fix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I turned the Backlight down from 100, it worked.

• 
  Ben (@TableTopLiberty) reported 37 minutes ago

  @DIRECTV I did the trial and I have some feedback on what would win me (and I assume others) over from @YouTubeTV. I use @Roku and the left and right buttons for changing channels instead of rewind and fast forward is the worst. Also allowing 3 streams outside but only 2 from TVs is dumb.

• 
  Reigh S. (@ILoveIdahoSpuds) reported 39 minutes ago

  @Roku hello, whatever forced update that was just received by my Ultra just bricked my device. Factory reset not working. Error 023.4. “Reset to factory settings” fails. Any suggestions?

• 
  Matt Pierce (@MattPierceblog) reported 39 minutes ago

  This entire @F1 and @Apple agreement has been fine broadcast wise but it's this entire bullshit around it being forced into another subscription, lagging latency when using a smart TV, and crap. Just give me my F1 app on @Roku with a single sign in and one reasonable subscription

• 
  ChuckHerrick (@CbuckHerrick) reported 41 minutes ago

  @Roku Help. Return to me freezes and locks up.

• 
  V@rified Packer Fan (@zhotster) reported 43 minutes ago

  @CoachDrewNelson I have been getting tons of notifications from @Roku. I found out on Reddit that it was a Roku tech problem, not a hacker. Hope it's the same for you.

• 
  Spyro (@SpyroDragon2025) reported 44 minutes ago

  @Roku I need help with my Roku tv please

• 
  Born Free Pronoun-free 🇺🇸 (@SLnat) reported 47 minutes ago

  @Roku you’ve got to do something about your remote control design. It’s terrible! The buttons don’t depress well, they roll and often require pressing multiple times to make a selection. Take a page off Xumo, Apple TV or FireTV. Redesign your remote!!

• 
  RSummers (@RSummers0) reported 50 minutes ago

  @Roku WHY isn't TBS channel updating it's episodes on Big Bang Theory? It says expired TODAY IT said that yesterday and still hasn't changed episodes! TBS people are asleep or not paying attention? 🙄 Please fix this!

• 
  Sera (@Seraknits) reported 56 minutes ago

  Don’t buy a @Roku brand tv. They come with the brightest all the way down so you can’t see the screen and even Roku no support can’t fix it.

• 
  Samantha (@Samanthawood2k) reported 59 minutes ago

  @Roku Yes I have, but it didn’t work.

• 
  Samantha (@Samanthawood2k) reported 60 minutes ago

  @roku please fix screen settings! The F1 app is zoomed in. I’m missing so much information. Tried many different fixes. #roku #screensize #issues