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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Crashing (29%)
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Playback Issues (19%)
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Buffering (17%)
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Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Monterey |
Sign in | |
| Gainesville |
Crashing | |
| Atlanta |
Crashing | |
| Springfield |
Crashing | |
| Houston |
Crashing | |
| Jacksonville |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Stevenson 🌊🐟 NOW WASH YOUR HANDS
(@NickStevenson63) reported
@4Viewers Roku Express. Ad breaks in the programme are fine. It seems to be a problem with series 4 itself (1-3 were fine).
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Lou Castelli
(@louigi12) reported
@drmower Interesting. I have more of an issue w it on my phone than on our TV. Via Roku. Per se.
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Andrew C (he/him) 🌈💖🎃
(@Feenyks) reported
@KandiSamples @ColaCakes @hulu That sounds like a massive pain! I haven't encountered that problem watching on my Fire tablet or Roku TV :/
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jdheid
(@JoelHeidebrecht) reported
@coolfunhaver @24thminute @onesoccer Since getting a Roku stick I've had no problems.
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Aleya 🖤🤍💜
(@bookishstone) reported
Warning for anyone watching #TheTenthKingdom on @TheRokuChannel , episode 3 is all sorts of warped. It skips and jumps all around all hour and a half. Some parts aren't even shown. It was incredibly frustrating. @Roku fix this.
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🎨That's Art Folks!!
(@thatsartfolks) reported
Either HBO Max hates Roku or Roku hates HBO Max. Either way it's not working for me
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Laura West
(@mljcwest) reported
@RokuSupport my Roku is telling me it can’t download YouTube right now and to check my connection. My connection is fine. A) Why does it have to re-download YouTube every time and B) what is the problem?
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Al Smith
(@AlSmith25646509) reported
@hbomax Hello. Why doesn't your app save the place where I pauses a movie or a show. It's usually off by 20-30 minutes. Sometimes, it doesn't save entire episodes that have been watched. No other streaming service does that. (Roku) Can you fix that?
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***-***
(@CoopNyl) reported
@Roku this is the 2nd TV that I have purchased from you and it has blacked out again. I have sound but there is no picture. I'm not wasting anymore money on your products because they don't work. You've lost a customer.
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JOHN ERNEST
(@PRPLNBLCKATTCK) reported
@jakelouque @LocastOrg I had to buy a roku to be able to access the app as my Samsung 4k smart TV doesn't have locast access. Haven't watched a game with it yet but watched live news without issue. I miss our local commentators tho as I can't get wjz here in hagerstown.
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ina rue
(@twit4coupons) reported
FYI - response: "there was a video crashing issue associated with audio streams so [the developers] disabled it on older roku models" It was suggested that I unselect my favorite team, but this didn't help in my case.
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Michael Walchalk
(@MichaelWalchalk) reported
from
Phoenix, Arizona
Mike Breen: This young team has been leaving their footprint all over the league, appropriate arena name for the Suns home court. Jackson: With all due respect that is a terrible name. JVG: Does anyone have as much trouble with their Roku remote as I do? Come on people!
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PorkSteakSchmuck
(@PrkSteakSchmuck) reported
@ToastDispatch @fandango1057 @BallySportsMW Is there a Bally app for smart tv/roku/PlayStation/etc? I almost always have issues with live events on chrome cast but native apps work fine.
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Sarah
(@Sarah_lovelyyy) reported
was having a great & productive “me” day. til a water bug ruined my shower then crawled under my bed AND THEN I found out I accidentally washed my now broken roku remote 😔
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odi 🌋🏴☠️🏳️⚧️
(@pyrate_101) reported
HELP MY SISTER FELL ASLEEP AND THERES ROBLOX TIKTOK COMPILATION PLAYING ON HER ROKU AND ITS SUPER LOUD AND I CANT TURN HER TV OFF WTF
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Trap Daddy Vic
(@TrickyVic_) reported
Jerry got my roku working for my mom today Coulda made this a rap lil ***** Bought that **** a year ago *Heard some kid talking **** about how I dont know how to work a roku* Ight lil ***** come thru
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Ambassador Janice🍁
(@NH_Janice) reported
@WatchVRV why is the subtitles broken on the roku app? Either plays double or show none at all. Only happens for the HiDive channel
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Electrikpusha
(@Electrikpusha) reported
@hbomax a month of your app not working on @Roku one of you figure this out or I will cancel your service and get a fire stick
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Jeffrey Schneider
(@jeffschneider20) reported
@morganfahey @hbomax Worst of the streaming services. The one on Roku crashes constantly.
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Skelebrawl
(@skelebrawl) reported
@Georgeabrams53 @CosmonautMarcus Hbo max in Roku is the worst experience in the whole app, it even has desynchronization with the audio or frame drop
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amethyst
(@THEGLXTTERGALS) reported
I KEEP TURNING OFF THE TV WITH THE ROKU APP WHILE MY DAD IS WATCHING IT AND HE IS SO PISSED HELP
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Electrikpusha
(@Electrikpusha) reported
@hbomax how do I get a refund. I haven’t been able to use your awful app on my roku in over a month. Maybe charge less if your app is this awful and useless
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Taylor
(@718_taylor) reported
@AmazonHelp It keeps giving me a error message when connecting to wifi, It’s not on my end because roku works. I’ll try to connect to it again when I get home from work
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growth
(@Growth_Medium) reported
@RokuSupport not sure if this is a Netflix issue or a Roku issue, but my Roku is auto playing the next episode at 5 minutes remaining instead of 5 seconds remaining
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DeanieMo
(@DeanieMo) reported
@CompoundBoss In the past few days when watching youtub€ on roku , they only ask me to sign in when I play a clip of u or Gavin. Seems,perhaps, lists are being compiled
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JoB Gonzez
(@ReViLz) reported
@hbomax why the volume is so low on roku tv hisense?? i have to put on 100 and the sound sounds like it was on 30 :( do something to fix this please!
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ziggy stardust
(@darra100) reported
@RokuSupport my youtube app won’t open on my roku tv. just goes straight back to the menu when i click. even tried reinstalling. it’s fully updated. pls help.
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James
(@James_Is_Nice_) reported
@hbomax Fix your Roku app, so I can actually use the service I pay for!!!!!!!!!!!!!
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Dissonance
(@dissonanceusa) reported
@MaureenFromNY @AsianPatDixon @censoreddottv I only watch on my Roku and it has never let me watch live. Please fix Ryan!
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Not at the cool table.
(@ChrisCW73) reported
Fix your garbage Roku app @ATT !