Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Sign in (28%)
- Crashing (25%)
- Buffering (24%)
- Playback Issues (18%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alexandria
|
Buffering | 20 hours ago |
|
Alexandria
|
Buffering | 21 hours ago |
|
Knoxville
|
Buffering | 2 days ago |
 São Paulo
|
Buffering | 3 days ago |
|
Phoenix
|
Sign in | 6 days ago |
|
Dallas
|
Buffering | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Robby Thomas (@RobbyThomas2525) reported@Roku @RokuSupport i got a problem with playing video files from a NAS using the roku media player app i have videos that worked before but after i started using the format MPEG2 and AC3 and it's a .MKV file the video works but not the audio doesn't work it works on my
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Samantha (@Samanthawood2k) reported@Roku Yes I have, but it didn’t work.
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RockHead Regolith (@RockHeadRego) reported@Roku How do I get James Rhey Roku Customer Support to respond to my request for help regarding the vertical lines that have appeared on my recently purchased Roku TV?
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The wanderer (@thewanderer2020) reported@Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku
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. (@InfraCards) reported@YouTubeTV your @Roku app is awful and doesn’t work properly. Please fix or remove.
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William Hurst (@William45811350) reported@TCL_Global I will never buy one of your products every again because of the garbage @Roku does. i should not need to connect to the Internet to make changes on my TV. Absolutely terrible. I paid $1000 for my TV, I should have comple control of it. Never again.
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Carly カーリー 🌙 (@ScoutCee) reported@peacock seriously needs to fix their subtitle problem on @roku. The subtitles just drop off and stop. I tweeted about this years ago. Luckily I am not hard of hearing but for people are, they cant watch the movie/show!
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Rikki Ratliff (@rikkiratliff) reported@james37144 @Roku It's working for a lot of people but as Glenn said on radio and on the Commuity page it still needs polishing but we tried to get it up in time to work out the kinks before the special.
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((MS__no__nothing)) 👨🦼🎗💙🔯 (@msnonothing1) reported@roku What is wrong with your VIAPLAY app? It works fine on my Fire TV. FIX it, or cancel and refund my money. DM for details.
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✨imtamikalee ©™ (@imtamikalee) reportedThis is such an inconvenience especially for the money I paid. I contacted customer service so assistance only to be rerouted to get tech help with a fee. I googled if this was normal and there are SO many complaints about TCL Roku tvs blackscreening!
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DeluluDad (@BagLampPillow) reportedFix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I went into Picture Settings, turned the Backlight down from 100, it worked.
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Alan Hartland (@harty2you) reported@Roku hi, I live in the UK, I have a Roku streaming stick I bought in November 2025 from Tesco. I have had no problems with it until today. I am not able to use BBC iPlayer app. I have done all the resets but still not working. All other TV apps are ok ?
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Salt Bae of the ******* (@thisiskenzo_) reportedAight im tired of tweeting about this. @Crunchyroll @Roku YALL HAVE ONE WEEK TO FIX THIS ROKU APP BEFORE I PERMANENTLY END MY SUBSCRIPTION
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Chris Ducote (@cmducote1227) reported@hulu_support @cole_fine Same issue here! Live channels are down. Trying to watch on Roku and all channels are stuck on a loop. Also tried on the iPhone app and get error code p-dev318.
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MrScottFletcher (@MrScottFletcher) reported@Roku - your latest updates have really borked antenna live TV recording. Almost unusable. Rewind works until it doesn’t, sometimes just wipes out the buffer, doesn’t show the cursor/scrub time on the timeline, no more thumbnails while scrubbing? Ouch.
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Witchmaster (@Witchmaster) reported@Roku @raizalicea Roku is still broken. My continue watching has necroed shows I've completed over a year ago, and still has items i cannot remove. I get it, you guys have no real competition so there's no reason to worry about quality or reliability.... Just outsource it to programmers that know
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Atul K. Verma (@atveusa) reported@Roku your streaming stick is not working and I can’t find a way to return it. Your support page is asking to speak with someone but the number is not connecting. Not a good support model I see
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April (@MsWolfe8) reported@Roku Idk what is going on with this stupid TV ive only had a year! But I come home and all my streaming apps are gone and when I add them back Its giving me a error message!!!!!!! Never again
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🌻🇺🇦Hangry! (@twistedscamp) reported@roku @Walmart Do any of you care that the updated pushed out to the tvs have effectively bricked them? Having to turn a TV off and back on to change a channel is ridiculous. Fix your software!
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David Cornell (@Cakefacethedad) reported from Rome, LatiumDear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?
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Jokerman (@cav58669503) reported@XfinitySupport @StreamOnMax Got Xfinity email. since I was having wifi issue, I clicked. Reminds me why I reduced bill yrs ago to just basic wifi & got a roku. Been Xfinity customer 30,40+ yrs & still cannot communicate. Chat has never worked. My smartphone incompatible w Xfinity app so no help there either
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Brittney (@hope_britt) reported@DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy
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Sean N.🔫 (@dsean) reportedI've already done all of the troubleshooting suggestions. None have worked. The only device your service has an issue with is a Roku stick 3600X on a Starlink network. Every other app works fine. It's just the Hulu app that has performance issues. And by that I mean the video and audio on both live and DVR'd shows are out of sync and usually crash after a few minutes (if that). The workaround is to go to a different TV or to use a different app - i.e. use Disney+ to watch shows because it works there but not on your app. A recent example is the new Librarians show. Works fine on the TNT app using Hulu's login (though I have to sit through ads). Completely unwatchable on the Hulu app. Barely plays off the cloud DVR with out of sync audio and crashes the app every 2 minutes or so.
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B (@shortbumble22) reportedTrying to change the batteries in my @Roku remote for the first time. Except there is a lip at the bottom of where the batteries go, I am sure to help prevent them from popping out on accident...BUT HOW THE HELL DO I GET THEM OUT ON PURPOSE.
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Samantha (@Samanthawood2k) reported@roku please fix screen settings! The F1 app is zoomed in. I’m missing so much information. Tried many different fixes. #roku #screensize #issues
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Mark Tapanes (@MarkTapanes) reported@RokuSupport @Roku I’ve emailed 5x on case 00135722 and then yesterday I got an email asking if I still need help. Still need help- thanks!
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SONJA SMITH (@SstKmd) reported@slinganswers Suddenly #Sling FreeStream on #Roku has this msg: "11-6 Looks like a #location issue. 1)Make sure you aren't on VPN; 2) Enable location services if they aren't on (mobile devices only)" Neither issue is valid. I am in Md USA. Please fix this. 😠 cc @Sling @Roku
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Matt Clapp (@TheBlogfines) reported@cbailsvcu And you didn't even see a Roku time slot on there. Those are the worst.
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Old Bull Lee (@davebudge) reported@Roku Your captcha is garbage, your website is garbage, and I've tried a dozen times to recover my password but keep getting looped back to your goddamn captcha. Please fix your garbage!
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Jason (@ManuteSwol) reported@Roku Are you guys having some kind of outage? One of my devices failed to update... I factory reset it and now cannot add Apps. Your web site says there is a known issue. How about an update?