Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Sign in (28%)
- Crashing (26%)
- Buffering (22%)
- Playback Issues (19%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo
|
Buffering | 8 hours ago |
 Phoenix
|
Sign in | 3 days ago |
|
Dallas
|
Buffering | 4 days ago |
|
Prescott Valley
|
Crashing | 4 days ago |
 Shawnigan Lake
|
Sign in | 7 days ago |
|
Columbus
|
Sign in | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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PureBlood86 (@MAGAPureblood86) reported@Roku WTF?! Remote control batteries go dead every 2 weeks. Can we fix this? I've never seen anything like this in my life. Multiply this times 4 ROKU tvs in the house. Getting ridiculous. Is Amazone Fire any better? anybody chime in. Thx,
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Alex Spicola (@AlexSpicola) reported@RokuSupport @Roku HELP!!! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?
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David Cornell (@Cakefacethedad) reported from Rome, LatiumDear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?
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Chris Nalwasky (@ChrisNalwasky) reported@Roku @FOXSports fix your app. I signed in 5 times and it’s not working.
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RoughTradeRadio (@RoughTradeRadio) reported@walt_stachura @slinganswers Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."
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Kevin Stern (@Atherworld) reported@DisneyPlus Your Roku TV App won't work. Anything I try to watch comes up as a black screen. I can see things when fast forwarding/rewinding, but playing is a black screen. I did not just renew for the month to not watch your programming you know.
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Rodrigo Torres Muñoz (@rodritorres_81) reported@DisneyPlus I'm havig this issue several times now, I't started with @Roku devices and @Roku Tv's at home saying we were not in the same household that I should update my household, so I logged off from all devices, nothing same problem 1/2
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Roger Pollard (@RogerChrista) reported@hulu_support I have 1G internet using a @Roku Ultra. It’s not an internet or device issue. Like I said, it’s ONLY on this channel and ONLY for games, not regular programming.
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Jokerman (@cav58669503) reported@XfinitySupport @StreamOnMax Got Xfinity email. since I was having wifi issue, I clicked. Reminds me why I reduced bill yrs ago to just basic wifi & got a roku. Been Xfinity customer 30,40+ yrs & still cannot communicate. Chat has never worked. My smartphone incompatible w Xfinity app so no help there either
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TweeterFeeder 🏴☠️ (@FeedTheTweeter) reported@Roku tvs are the worst. Buy anything else.
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Brian Keller (@keller5327) reported@Roku @TheRokuChannel Why don't you brilliant guys over there just put a "Add new device" link in our profile, since all the other ways to have to add a device DON'T WORK!
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Jim Golis (@jimgolis) reported@hulu_support @Ann_Elyse Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.
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Matt Pierce (@MattPierceblog) reportedThis entire @F1 and @Apple agreement has been fine broadcast wise but it's this entire bullshit around it being forced into another subscription, lagging latency when using a smart TV, and crap. Just give me my F1 app on @Roku with a single sign in and one reasonable subscription
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Adam Billmann (@AdamBillmann) reported@Verizon hey, why does my home internet default to a different location then I’m at? I cant get my @watchfoxone to work correct because it’s giving me Chicago as my local news, not Milwaukee! How can I fix this? I updated my correct address on @Roku
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🌱 Colt Seavers 🦅 (@captwfcall) reported@Roku your stuff is still broken as of 5:37pm cst. cant load directv, hulu, etc. *did system restart
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Random Daily Thoughts (@thatmom80) reportedThe @Roku remote sucks more battery in a month than I suck at adulting . They really need to work on their remotes . I heard a lot of people found the switch to fire stk considering, but do they have e Listen to your clients #roku #pannel
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Ann_Elyse (@Ann_Elyse) reported@hulu_support Hulu live is down AGAIN on all platforms - Roku, app, etc. I've tried all of your steps and nothing works . . . the problem is on your end not the customer!
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A Shubert (@ashubert) reported@Ask_Spectrum @Roku funny the last rep I posed this to hadn't heard about this problem. My brother was going nuts & pressed every button & found out you guys moved it. It's now the 10 second rewind button. So never mind. But you can add this bit of knowledge to your repertoire.
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Dannics (@DANNICSX) reported@rokudoesnothing @SpaceSama @gekiko_bathory Thank you Roku. I agree. dialing things back to drama doesnt solve things. doesnt matter from whom.i just got riled up and apologize. i hope others actually involved and knowing more who dials what can be of rightious help for both being this awful situation.
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wizard who hates ai (@0U0S0E0R0) reported@Roku @AMinecraftMovie @WBHomeEnt nobody ******* cares fix your load times
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Skippy QSB (@Skippyqsb) reported. @Roku Why did you mess up the main menu? Now I've got a bunch of stuff, I don't want, that I have to scroll through to get to my apps, and I can't remove or move them. Also the app icons are smaller? Seriously? Fix this, please, and stop messing with our menus. #Roku
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Robby Thomas (@RobbyThomas2525) reported@Roku @RokuSupport i got a problem with playing video files from a NAS using the roku media player app i have videos that worked before but after i started using the format MPEG2 and AC3 and it's a .MKV file the video works but not the audio doesn't work it works on my
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Melanie Morgan (@MelMMorgan1) reported@fuboTV @Roku @AskAmex Amex, fuboTV and Roku will not cancel my subscription. They each say via bot chat that the other has to do it. But no one will. Can you just block payment? Or where/how can I get help to cancel my subscription?
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✨imtamikalee ©™ (@imtamikalee) reportedThis is such an inconvenience especially for the money I paid. I contacted customer service so assistance only to be rerouted to get tech help with a fee. I googled if this was normal and there are SO many complaints about TCL Roku tvs blackscreening!
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Roman Empire (@saveusroman) reported@Roku fix your espn app.
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HalfBakedMason (@TDotMason) reported@Roku @YouTube the YouTube app in Roku on my Roku tv is not working properly. black screen. my tv and my YouTube app are fully up to date ... not here ... this is on one of you .... please discuss amongst yourselves then plz fix it
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((MS__no__nothing)) 👨🦼🎗💙🔯 (@msnonothing1) reported@roku What is wrong with your VIAPLAY app? It works fine on my Fire TV. FIX it, or cancel and refund my money. DM for details.
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. (@InfraCards) reported@YouTubeTV your @Roku app is awful and doesn’t work properly. Please fix or remove.
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Dr. Stack Sats & HODL (@NoBagHolder) reportedDear @MLBTV please fix your @Roku app. Every time I try to resume a game the next day from where I turned it off, the broadcast begins where I left off, immediately crashes, and then starts back at the beginning of the game when I restart it.
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Justlivingonearth (@Justlivingonea2) reported@Roku Roku refuses to let me login to my HBO Max account. Now HBO says email and password don’t look right. Yet when I use the Vizio remote, there’s no problem. 🤷🏼