Is Roku down?
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Crashing (26%)
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Buffering (21%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Crashing | ||
| Crashing | ||
| Playback Issues | ||
| Crashing | ||
| Crashing | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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shediac
(@shediac_) reported
@peacockTV I’ve been having trouble with Peacock on Roku since yesterday. Is there an issue?
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Danny
(@dannyhanssel) reported
@YouTubeTV How do I order YouTube TV on my ROKU? I need to watch the game tonight! Please help!
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Vincent Grovestine
(@vgrovestine) reported
@michellemccann @Roku I haven't noticed any problems today (yet); however, my Roku has a habit of "breaking" if a system and/or several app updates coincide. Perhaps try rebooting the Roku if you haven't done so already; which, being tech savvy, you probably have. In which case... 🤷
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🏴☠️ Dan
(@Casper042) reported
@TeamYouTube Are you all aware that YouTube for @Roku's search feature is currently borked? I have a Roku Ultra and 2 TCL Roku TVs and Search doesn't work on any of them as of yesterday.
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Sessions500
(@Sessions500) reported
. @Spotify @SpotifyCares @spotifypodcasts FIX YOUR APP!! Had quit 4 times! KEEPS FREEZING! It's not Roku, it's YOU! Had same prob on Mac, never on Roku till you added video! I'm not the only one.
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g̤̈l̤̈ö̤ä̤m̤̈ë̤r̤̈
(@kluza) reported
@hasufl This has been on my mind since DeFi summer '20. The thing is some projects don't want to play nice with other projects. They hope to replace or at least compete w them. Others work harmoniously. Need to do what Roku did for streaming, offering access to all services from 1 box
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BryanInMo - VACCINATED 💯
(@BryanInMo1) reported
@paramountplus Hey Paramount last night's episode of The Neighborhood will not play because of a glitch with Geico ad! It freezes and says ad 1 of 2 with a black screen. I tried 2x. FIX IT. I use the Roku app. Thanks
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Jay Dilks
(@DilksJay) reported
@squawksquare She has to sell. Think of it as Cruise Control that protects you from speeding. In the past years, they hated she bought Square, ROKU, GBTC, etc,etc. things tend to work out but time is needed to see it.
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Mandy, Stacy's mom
(@mandystacysmom) reported
@Story_girl18 I have roku, I don't think I can watch it when it's on. I think I have to wait til like the next day or something. I never watch this kinda stuff. I can't record it,I don't think. Ugh. Maybe I'm wrong. I'll have to check tomorrow. If it's eastern on NBC in Ohio. I'll be at work.
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Andrew Barlow
(@andycreeps) reported
@JamesCatullo I’m watching on the app on a Roku TV and cannot get the sound to sync up… Bally is terrible.
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Simon King
(@SimonKi97967462) reported
@tsunderland888 Buy the quality names that are only down half the amount of the trash. Snap, Amd, nvda, se over baba, zoom, tdoc.. Few exceptions that I have historically been wary of include pton, pltr and roku. Their maybe some baby in and amongst that bath water.
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Jᴇɴɴɪᴇ Asᴛᴀʀᴛɪᴇʟ🍷🍫🍁Isʜᴛᴀʀ Asᴇᴛ Iɴᴀɴɴᴀ DᴀVɪɴᴄɪ🌟
(@Astartiel) reported
Changing the HDMI cord didn't stop the Roku from heating up so maybe that's not the reason. Not sure what's causing it really & all the Roku help pages out there on the interwebs all look like the same fake ESL page duplicated over & over & over again with garbage info.
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Dan S
(@Hercabeast) reported
Hi @rmpbs my passport is not working on roku. Who can I contact to fix?
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Sessions500
(@Sessions500) reported
. @Spotify @SpotifyCares @spotifypodcasts FIX YOUR APP!! Had quit 4 times! KEEPS FREEZING! It's not Roku, it's YOU! Had same prob on Mac. I'm nit the only one.
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TeamYouTube
(@TeamYouTube) reported
@potato10191 This issue has been fixed – if you haven't yet, try doing a system update to get this to work again. Go to Roku>Settings>System>System Update. Restart your device and see if it helps. Let us know how it goes.
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Corey Jump
(@KornKat2020) reported
@POD_Payton If you know anyone with Xfinity or something else just ask to borrow their login. You can add bally sports to a Roku or whatever you might have. That's what I had to do
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grown ASF.
(@j_asmxne) reported
Roku is the worst ******* streaming system there is. TRASH ASF !
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Not me
(@zcat03) reported
@Roku @help_roku I upgraded from HBOMax $99 PKG to the $149 PKG and now it doesn't work. I contacted @HBOMaxHelp And we worked through all their steps. Please advise.
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Wayne Thiebaud Enthusiast 骨 杰森
(@JasonVanGlass) reported
To be clear, this was a new roku, not logged in to any account. But how can I fix it??
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Josh
(@literalIyjosh) reported
Date idea: I come to your house and log into my HBO through your Roku TV and I make you watch the worst movie you’ve ever seen
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Amie
(@amiedee84) reported
Roku definitely has the worst customer service I’ve experienced in a long time. Not helpful AT ALL. 🤬
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Derek Holcomb
(@dholcomb20) reported
from
Herrin, Illinois
Is Netflix and HBO max broken on the @Roku ? YouTube tv is working fine.
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NotWally, not fancy
(@NotWallyGM) reported
I'm a wicked cheap ****, but having constant trouble with Roku is making me rethink why I haven't bought a smart TV.
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BryanInMo - VACCINATED 💯
(@BryanInMo1) reported
@TheNeighborhood @CedEntertainer Anybody having problems with the new ep on the Roku app? When it goes to the ads it messes up and freezes, black screen then audio only then a prompt saying 'unavailable content' - I had to finish the ep on my laptop when I'd rather watch it on my 42" tv. Just this new ep only.
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Patty
(@sendithere4me) reported
@Roku Nothing 😞😓😩😤😡😠😞 I was stuck at work the entire time
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WlZ🍥
(@VoteJoe1) reported
@Roku , the pairing button on your Roku device remote is an unnecessary feature that does nothing but piss me off every 3 months! Definitely wouldn't recommend until you fix that feature.
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michelle (and sometimes roxy)
(@michellemccann) reported
anyone else having @Roku streaming issues? crave and disney+ work, but appletv, prime and netflix won’t open. yes, i have too many streaming services.
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Kenyans On Reddit 🇰🇪
(@KenyansOnReddit) reported
from
Nairobi District, Nairobi
realize some will not work with streaming sites that don't operate in Kenya, or some can be jailbroken. Jumia seems to have a few Roku devices available in country but not sure it'll work! - [2/2]
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Derek Kessinger
(@DerekinDenver) reported
@blueeyedgrl4 @AltitudeTV It might be worth resetting your router and the Roku. But this was a real issue last year
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BryanInMo - VACCINATED 💯
(@BryanInMo1) reported
@paramountplus I am getting a 'content unavailable' on your new episode of The Neighborhood. The ads hang up & freeze, sometimes at '2 of 5', sometimes with 2 ads. It's taken me 5 tries to get 1/2 into the episode. Fix your app! I use a Roku. If you want my $60 again then fix it please