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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (26%)
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Buffering (22%)
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Playback Issues (20%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Buffering | ||
| Crashing | ||
| Crashing | ||
| Crashing | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Dakota
(@Bishop_D4kota) reported
@Crunchyroll y’all gonna fix your roku app? Can’t watch most things off my tv rn.
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Joey Bove
(@joeybove) reported
@LAClippers @ClippersPR @Steven_Ballmer When I got the email apologizing for ClipperVision not working and notifying us of the extension of the free trial, I assumed that meant it was fixed. It’s still not working on Roku or Chromecast. What’s the deal? #clippers
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CurmudgeonlyYours
(@BobGoble) reported
Godamn espn app has turned the roku remote into the closet to Narnia. It's almost unusable.
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Joey Bove
(@joeybove) reported
@LAClippers @BallySportWest @npowell2404 ClipperVision still doesn’t work on Roku or Chromecast. Does this mean you’ll be extending the free trial again?
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Jay | spending my life saving on rgg merch
(@JKll_HDE02) reported
He tried to remember who that man in his head is but only to feel sadness and regret in his chest. Mine continues to paint and paint until he made his masterpiece which he name it ‘ Roku ‘ (六) . His work gain popularity but Mine still couldn’t remember anything.
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Yung Reezy 🐶 🏴☠️
(@aka_yung_reezy) reported
@AndyBitterVT Andy, he ESPN app isn't working on my Roku. Please tell the crew there to fix it. Thank you 🙏
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Yung Reezy 🐶 🏴☠️
(@aka_yung_reezy) reported
@AndyBitterVT Andy, any word on that Roku stream? I would really like to get this problem fixed ASAP
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noora vert 🖤 toronto
(@noora_vert) reported
@Zaarakxo I have a Samsung and am very happy with it. I was tempted by the TCL Roku ones but I figured it was better to spend a few extra 100s for something known to have more longevity/less issues
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Ian Welker
(@iancwelker007) reported
@Roku is there a reason your streaming device is the only one that drops connection constantly? Even after I just restart it. No other tv or streaming device has this issue. Just yours AND it’s the closest one to the router!
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AgC
(@aggiechrissy) reported
@TCL_USA extremely disappointed in quality of Roku tvs! Bought 2 at Christmas for family members - one from @target and another from @walmart and both have malfunctioned and screens no longer come on. Now have to go through scheduling another repair visit. Not impressed. 😖
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DHoppe 🇺🇲🇺🇦
(@DHoppe13) reported
@ballysportshelp I've already been down this road several times. You stopped replying to my DMs because nothing is wrong on my end. Others have reported the same issue when using 2 Roku's.
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MARILYN HENDRICKSON
(@marilynnv423) reported
I tried to stream Kelly Clarkson today on Roku and had lousy sound problems. Will it was because Roku had a big software update today so update 1st will save you from being frustrated?
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AmyLee
(@iheartnjdevils) reported
@Crunchyroll what’s going on with your service? Second time today your app on Roku won’t play any videos l. Just “Ooos. There was a problem. Here’s what happened.” With no info, just the close button…
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Create a Life You Love (I know how)
(@guinwhite) reported
@Roku Hey Roku, I need to connect my existing Roku channel to my Developer account. How do I do this? Thanks for your help!
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alpaca
(@actualpaca) reported
looks like this has become a widespread issue with older-generation roku express hardware after the may software update everybody in the community support forum is bugging, rightfully so
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Matt Romano
(@mattyro7878) reported
@RokuSupport explain to me why my phone tells me "you're all set and ready to watch" and yet your terrible product does not allow me to watch the YES network. Many devices and many networks are no problem. Just Roku and the yes network. Why? Oh Jesus tell me why you are so inept
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Mike Ryan
(@bitterfish) reported
@AnTimNguyen I hadn’t used it in a while, but yeah my phone app just sits on the splash/load screen forever. And my Roku app logged me out and rejects my login info, even though this same is working fine for the ESPN and Hulu apps that are part of the bundle. Good stuff, this.
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dcf
(@DrunkCuseFan) reported
The @espn app on ROKU is by far the worst ******* thing in the history of technology. Load times resemble those of an AOL Dial Up connection in 1995.
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♿🖤🩶🤍💜 Ye Olde Dracolich 🖤🩶🤍💜♿
(@DraconicVerses) reported
@Crunchyroll How about updating your Roku app to work with their newest software update??? Can't see the newest episodes of most shows & for some reason, even numbered episodes aren't playing.
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Sebastián Monzón Mella
(@oyeseba) reported
@NBALPSupport Please fix the app for the Roku, it has the audio out of phase with the image. And not to mention how poorly AirPlay streaming from the iPhone works.
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ian🌱 CW: BLEACH
(@_bansai) reported
God I hate Roku tv so much why is so hard to make it work with Google assistant??!! 😤
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Candice
(@candygirl797) reported
WTF is going on with @hulu right now? I've been logged out of my app on the Roku and my phone and it keeps sending me in a loop of "replacing password", but every time I enter the damn code from my email it says an error occurred. What's going on here @hulu_support ?
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Todd Erwin
(@Toddwrtr) reported
@DisneyPlusHelp @JamesHGarner Apparently the issue has been resolved for Apple TV 4K and Roku. As of today, FireTV devices are still limited to stereo playback.
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nicktozzo
(@nicktozzo) reported
Worst part of getting dumped this week is the realization that she’s the only person I know with Roku TV, so I won’t be able to watch #weird the Al yankovic movie
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Casey Sunday
(@CaseySunday7) reported
I fix internet. Don’t call me to teach u how to get into and send an email. Don’t call me to set up ur roku account. 😑😑😑 #work
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matt
(@bisxualgnd) reported
your roku app doesn’t work well and it makes me sad , i wanna watch the new episode of chucky and i cannot @SYFY
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Lynn Keller
(@MNlady4WILD) reported
@RokuSupport the only service I have on my Roku is my ESPN+ subscription. There seems to be a lot of complaints about ESPN+ broadcasts not loading on the ESPN app. Roku‘s response bogs down only after selecting ESPN. So I don’t think the issue is on your end, but thanks for offering to help
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J 💕🌸🍃🛸
(@LostInADrama) reported
Iqiyi roku app has got to be worst roku app or close to it. -subs for dialogue getting lost in lyrics translations -subs losing sync with video+audio -subs showing up blink and you miss it -drama ep doesn’t start from where you previously stopped watching
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Paul O. (Eccentric Fanboy)
(@EccentricFanboy) reported
Spent the better part of an hour trying to get the Crunchyroll Roku app to work (reinstalling the app, clearing the cache, restarting) before giving up and switching to my computer. I suspect it broke after a Roku operating system update a couple days ago.
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A different Mike D.
(@notTHEEmiked) reported
@NBAonTNT @SHAQ Why are y’all incapable of fixing your app for Roku? Been unable to use it for weeks. Y’all underpaying your engineers and QA team? Y’all got a CTO over there? Y’all need help building out a proper team? Holler if you need some help