Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (30%)
• Sign in (26%)
• Buffering (23%)
• Playback Issues (17%)
• Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Dallas	Crashing	2 days ago
Córdoba	Sign in	2 days ago
Phoenix	Crashing	3 days ago
Tlalnepantla	Playback Issues	3 days ago
Madison	Crashing	4 days ago
Fairfax	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  1980s Boxing (@80sBoxing) reported 26 seconds ago

  @Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?

• 
  Patsy Stone (@ItIsPatsyStone) reported 2 minutes ago

  @Roku You should be concentrating on making your site work. The app doesn't work & your website doesn't work either

• 
  Mitch (@MizNizzle) reported 7 minutes ago

  @hooplaDigital programming on @roku tvs has problems with closed captioning. Won’t display text. Happens across multiple TVs/setups. Can’t pause video either. Happens a lot.

• 
  Andrew Staten (@AndrewStaten) reported 9 minutes ago

  @TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.

• 
  Chunky Stardust 🏳️‍🌈🧀 (@ChunkyStardust) reported 10 minutes ago

  Hey @Roku @NFL you need to fix the nfl app it wont open. I have uninstalled and reset everything. Every year the nfl app is the worst app ever invented. I enjoy NFL plus but man you guys gotta make an app that works all the time for once.

• 
  CKAKRK (@CaitlinKazarian) reported 13 minutes ago

  @Roku your support sucks. It says it’s an agent but it’s just AI. Sent multiple screenshots and the “agent” didn’t even bother to open. Sick of paying for subscriptions that I can’t use on my tv. No one is of any help. Done with Roku and being charged for things I can’t access!

• 
  𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported 13 minutes ago

  @Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!

• 
  Stacey (@Nerd4915) reported 15 minutes ago

  @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.

• 
  dragon harpoon🕺 (@pissedpant) reported 16 minutes ago

  @Roku I saw him flattened on central Roku boulevard on my way home from work RIP

• 
  Acme Pack (@acme1265packers) reported 17 minutes ago

  @Roku The problem is that Roku is getting a kickback for recommending shows that no one watches, plus we already know what they are going to watch.

• 
  alex (@alexsears97) reported 18 minutes ago

  @Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this

• 
  sandiek is in the skiiiieeesssss (@sandiek) reported 18 minutes ago

  haven't been able to watch @espn on @roku for weeks because the app is effed up and apparently using an outdated login token (have uninstalled and reinstalled already). Fortunately it works on my @madebygoogle gtv chromecast, so we're (mostly) fine.

• 
  Jerry Arnett (@arnettjerry66) reported 19 minutes ago

  @Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now

• 
  Maureen Imrie (@maureenmcmahon8) reported 19 minutes ago

  This new @Roku Home Screen is awful! How can I opt out? Put it back , new upgrade is horrible.

• 
  George H Frost III (@ghfrost3) reported 19 minutes ago

  @Roku you are a rip off. Customer service is bullshit take my money and when you can’t make it work refuse a refund. Well **** you. Back to cable

• 
  Ken Hudson (@shareastronomy) reported 26 minutes ago

  I need to get off of @Roku here in the US. Changing the home page was the last straw. Any suggestions for an alternative? I could use some help.

• 
  Lonell Fletcher III (@iii_lonell) reported 29 minutes ago

  @Roku please fix your data on live tv. Several streams show NO DATA AVAILABLE. It’s frustrating not knowing what you’re watching or when something you might want to see is coming on. This problem didn’t exist before. Get the info back please. Thank you

• 
  Jon P (@BamaGrad00) reported 30 minutes ago

  @roku The new home screen is awful

• 
  Rhymes with funky (@KirkYuhnke) reported 32 minutes ago

  @MatthewKeysLive @Roku Problem is... finding an actual "dumb tv" is almost impossible anymore. The business model for TV companies has shifted. They don't make $ when I buy the TV anymore.

• 
  AWholeLotofMeh (@AWholeLotOfMeh) reported 32 minutes ago

  @Roku having subtitles issues continuing into 2026 on streaming services is enough of a reason to move to another platform. The UI is great but come on, it’s been years now.

• 
  Doc Myers (@JDMyers77397139) reported 33 minutes ago

  @Roku when I sign in , you don't send the code. When I tell your crappy ai I want an advisor it sends me back to the sign in. When your customer doesn't want to speak with a F'ing Ai listen to them.

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 35 minutes ago

  @TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  Charles Wirtz (@CharlesEWirtzJr) reported 39 minutes ago

  @espn and @Roku - I can’t access any content. I’m logged into all my accounts, including @Sling, uninstalled and reinstalled all the apps, factory reset the tv, but still can’t get past the get access screen. I get confirmation “success” when I log into through my phone. Help!

• 
  Tundrawalker⍟⍟ (@tundrawalker00) reported 40 minutes ago

  @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

• 
  Yehuda @ Y10Tax (@Y10Tax) reported 46 minutes ago

  @TCL_USA @Roku @RokuSupport Is it typical that bugs can crawl into your screens? any chance you can help me out here?

• 
  The TV Answer Man: Making Television Easy Again. (@TVForSeniors) reported 49 minutes ago

  @MatthewKeysLive @Roku Most TVs today are purposely not built to last. The industry decided long ago to stress quantity over quality.

• 
  cfMC FEROX (@cfmceroz1) reported 49 minutes ago

  hey ******** @roku think you can fix this or what? @TheRokuChannel morons

• 
  Mike Bryant (@djmikebryant) reported 50 minutes ago

  @Roku please bring back the other Home Screen. This new one is awful. Thanks

• 
  Jennifer Glazer (@JLGlazer) reported 51 minutes ago

  @Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.

• 
  tac0ghost 👻🇺🇲👻 (@tacooghost) reported 52 minutes ago

  @Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.