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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (25%)
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Buffering (23%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Conway |
Buffering | |
| Detroit |
Playback Issues | |
| Houston |
Buffering | |
 Sherbrooke |
Crashing | |
| Hicksville |
Playback Issues | |
| Timonium |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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bart
(@bart_smith) reported
@LouisPeitzman I do have some slight motion issues running the Amazon Prime app from my Apple TV to a Roku TCL display, but aside from that
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Mark Robertson
(@Noneedfor1972) reported
@DAZN_CA_Help Why is it that watching on Roku always has buffering and audio loss issues?? Tested at same points on Chromecast, PC and phone app and never an issue...
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J.D. Banker
(@DadInvest) reported
@luxartonline Same. I have Roku TVs. Their solution was I should get my laptop and an HDMI cable to stream through to my TV. I said that’s great I’m never going to ducking do that because when I’m off work, I’m done doing work.
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The Kat
(@katharsys2012) reported
@disneyplus I have followed every troubleshooting step (e.g. changed formats, languages, reboot, uninstall/reinstall) but the subtitles/captions will not appear on my Roku. Please fix for the hard of hearing!
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JP ☮️
(@PlotkinJoel) reported
@dperlsu @VDOOZER @jasonsudeikis This is my experience, currently, as well. I just ended a call with Apple Support, which was unable to resolve my issue. I have Apple TV+ on Roku. It won’t stream Ted Lasso, though other shows do. How is this possible?
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Johanna Read 🇨🇦
(@TravelEater) reported
@CraveHelp I’m a returned subscriber via Roku. My closed captioning is out of sync — ahead by 2-3 lines/screens compared to actual dialogue. I didn’t have this problem last time I subscribed. Is there a way to fix it? Thanks.
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M🍑
(@PrettyLmory) reported
Setting up a Roku TV is so annoying... I just want plug up my jail broken fire stick and lay down
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Dark_Angel_Cool
(@DarkAngelCoolYT) reported
@maddie3433 @HIDIVEofficial When I watch on my Roku it sometimes skips 1 minute and to make it stop I close the app and it’s starts to work again
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🌻
(@theemaniac_) reported
The worst thing to lose in the house is your Roku remote.. my apartment is but so big I don’t understand why I can’t keep up with it.
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ely(sian) 🌈
(@Haeliks) reported
People who honestly think Korra is the worst Avatar ever never saw the episodes where Roku's life gets explored and all he ever did was messing around and not stopping a war. 👀
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Rachess
(@rachelcraik) reported
@DebraJo1953 @hbomax @Roku Buy a Firestick and attach it to your Roku, it will solve the problem
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ryan (n. a fien)
(@nuthinbutscum) reported
@Crunchyroll yo roku app is literally ****** broken
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Mike Psarras
(@PsarrasMike) reported
@CableCustomer I’ve been having issues with the spectrum tv app for over a year! Constantly buffering. No other app does this. Bought a new tv and upgraded my end. Still doesn’t work right. We all know it’s your issue, not Roku’s because every other app works. Fix and update the app plz!!
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Seth 🌹
(@mfpseth) reported
@LouisPeitzman That’s so frustrating! Mine is pretty new but I’ve never encountered issues with it or with my mom’s Roku that weren’t directly caused by wifi/internet issues. Is your internet connection solid otherwise? (Also the future sucks hard, in 4k.)
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#BreadOverSuckaShit
(@IsayyFuckEm_) reported
I need help jail breaking this Roku premiere
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Stephen Zott
(@scubastevecz) reported
@RokuSupport my roku premier has stopped connecting to the internet. All other devices on that wifi work. Factory reset the roku and it still won’t connect. Older roku stick connects fine. Any ideas?
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ricc
(@atnotricardo) reported
time to get controversial. who do y’all think is the worst avatar and why is it roku?
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D
(@4everblueeyez) reported
@hulu_support Wth the episode goes to commerical & the goes to same spot in the next episode on roku. This has been happening since Friday. What are you going to do to fix it. DM me.
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Davis.
(@DieAnotherDave) reported
@LexG_III You have a smart tv right? Would a power cycle do anything? I've had this problem with apps on Roku before, namely Shudder. Usually just a soft reboot of the device fixes streaming quality for me
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Mike in PDX
(@KnightMike2003) reported
@Roku and @hbomax have you figured your 💩 out yet? I’ve got 4 TVs with Rokus and an HBO subscription that’s basically useless. Should I cancel both? @RokuSupport any help?
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Edwin Carrasquillo
(@massinspir) reported
@Roku could you update your api or imporve your platform... please!!!! My apps on your platform are alway shotty, but work fine everywhere else. You are slowly becoming your own meme... #programmerlife #programmermeme
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Frame352_
(@FRAME352_) reported
@hulu_support why is my local fox 45 not working on my fire stick, but working from the same tv, location, on Roku? Home is set. Error code P-EDU122 zip code 45459
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DEVON ROWLAND 🦂
(@Devxns) reported
@hulu_support I just tried to sign into my account on my new roku tv and it said my credentials were invalid so I check my emails, and someone changed the email and password to my account and it was not me. I need help please.
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Masked Fletch 😷 🎄
(@IMFletcher2) reported
Got Airplay to work between an 8th-gen iPad and a @Roku exactly once. Tried again today, and the Roku Ultra doesn't show up on Airplay list. Roku sucking more by the day.
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Just Terry
(@IamjustTerry) reported
@crunchyroll Why isn't your app working? I use roku and I select your app it says, "oops, something went wrong" over and over and over again. Come on now. You can fix this.
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dec. 2nd ♐️
(@queennliv) reported
@oldirtyjess_ @Roku what brand is the actual TV? I never have problems with mine
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Matthew Gorman
(@GoForGorman) reported
@chrislockeworld Most popular apps will work fine on any TV (Netflix, Youtube, Disney+, etc.). It's just the smaller services that are more likely to have apps on Roku/Fire/Android over webOS on LG or Tizen on Samsung. Enjoy!
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AVM 🏳️🌈
(@nuthingsscareme) reported
@tmitmsp @annehelen I just tried to search for it and it doesn't seem to be available on the Hulu version of HBO Max. I have the same issue--I have a Roku TV, so if I wanted to use the HBO app, I'd have to buy a (new) Apple TV box to do so. For now, we're setting for the Hulu version, but it sucks.
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FDNY8231
(@FDNY8231) reported
@haleypullos @Roku I have two of them and they seem to work just fine.
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mike evans
(@datamike) reported
@classic_film roku is great, once in a while I get "warbley" audio, and it doesn't matter what channel, I have to power cycle the roku, then it's fine. Still wish they'd work out or with HBO max to carry that channel