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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (27%)
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Buffering (22%)
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Playback Issues (19%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Crashing | ||
| Crashing | ||
| Sign in | ||
| Crashing | ||
| Sign in | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Todd Erwin
(@Toddwrtr) reported
@dannyfrankel How about an article on why Paramount+ has so many technical issues? Roku users have been unable to stream programming in 4K HDR since December, Samsung users have had continuing random "Program not available in your territory" errors.
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Jennifer - *Love Is Pain*
(@JenKasper81) reported
Has anyone made the switch from a fire stick to Roku? Was it better/worse? Reliability issues or anything? My fire stick is basically a dud and I can't take 20 minutes of rebooting every day just to watch 1 hour of TV.
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Erin 'Ray' O’Keefe
(@ErinnnFrances) reported
Our Roku TV quite literally just turned 3 years old and died last night. Called @BestBuy customer service and was just now told “I really wanted to help you but it’s out of warranty so I can’t. Have you tried calling Xfinity?” … so Xfinity is why my tv won’t turn on? 🤔
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Ganesh Subramaniam
(@g4neshsm) reported
@Roku @MaskedSingerFOX @FOXTV Do you seriously have only NJM insurance to advertise on your channels? That's big trouble
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🤡elliott👽
(@jeckelbox) reported
@hbomax im always getting a error ..from cox cable box app....roku app....website or phone/tablet whats the deal with this
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LiefRunsFarⓥ
(@LiefRunsFar) reported
from
Fort Collins, Colorado
What's up @MountainWest? The game is not on your Roku channel. It's not playing. Help. @CSUWBasketball @MarchMadnessWBB #gorams #CSURams #csu
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The Lincoln Projection
(@weldonberger) reported
@Clarknt67 @hbomax Is it a Roku TV or a Roku device? I had to delete all the crap channels I never use because evidently they suck up enough bandwidth just sitting there that it screws up HBO. I was having the same issue as you but it hasn't recurred since I culled the useless channels.
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capricious yellow ratpig
(@heejungwho) reported
Doing my remote job, today is admin task day. I have low volume Roku music streaming, these videos are amusing & delighting me to no end. Remote work. If I didn't have it, I would simply not have any scratch. Which is fine, too. But that would pain my immigrant raised ego.
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Sahil 🏀
(@Sahi11111) reported
@DIRECTVhelp Are there plans to improve the DIRECTV STREAM app on Roku? Content is inconsistent and repeatedly stops to buffer. Never had this issue with my Hulu Live TV plan.
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Jd.
(@jodayobo) reported
@TCL_USA bought a new roku tv. Less poplar apps don't work. Contacted TCL. Their "fix" is to do a factory reset of TV every. time. I want to use said apps. Well, that's one way to fail on user experience & get me moving on to other companies.
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The Worst™
(@canyou_nottho) reported
I can’t get my headphones to work with the Roku app so naturally I tried to scratch my eyes out
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seashmore
(@seashmore) reported
Took me this many days to remember I can watch it on the ESPN app on Roku because we have Cox internet. I blame all the brain stir frys that have been my work days for over a week.
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But I can’t fix everything 🤷♂️
(@irepairthings) reported
@hulu_support Using a Roku streaming stick. Plugged into wall outlet for power, was previously using TV USB. Only error message is from TV, input lost. As stated. Happens on Hulu live. Was on TBS West.
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Anime Cassandra Truth
(@WanderinDreamr) reported
Welp, I had trouble with the CR Roku app at home last night but something is definitely up with the work wifi this morning, rip me.
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Wes 🇺🇦
(@WesleyTech) reported
The worst thing about a Roku TV is that there's no "jump" button to get back to the previous TV channel (over the air antenna TV)
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Adam Drake
(@TheAdamDrake) reported
I keep getting an HDCP error on my new @Roku and follow all the steps to get it fixed but nothing is working. It's really starting to pass me off.
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Bridget Clinch
(@CaptainBridget) reported
@MikeCarlton01 Also smart TVs are bad, devices external to the TV like Roku/Telstra, Chromecast, computers all work with everything
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Jimmy Poole
(@JoCoJimmy) reported
How can @MiLB TV still not be available on Roku, Fire, Samsung, etc? It should (and easily could) work exactly like the MLB app. Why is this so difficult?
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John Richey
(@johnrichey27) reported
@Spotify @Roku Why will the Spotify app not work on Roku TV all of a sudden?? I've tried everything this is ridiculous
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RJ
(@vbeats10) reported
@NinaNaniXD Espn doesn’t work on roku anymore which is great
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Gordon Threemen
(@Kadorhal) reported
Pros to Roku TV as a 4k monitor: more resolution than I need even at 200% scaling Cons to Roku TV as a 4k monitor: Spotify web player makes it freak ******** out in such a way that the only way to fix it is unplug and replug the HDMI cord and reset my windows how I wanted them
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jess🗡
(@hyunjincherie) reported
@RokuSupport yall want me to connect to a roku wifi but then give me the wrong password help 😭😭
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Liam The Wonder Pug
(@LiamWonderPug) reported
@DuarteFranch I have my nice TV set to lowest quality. Same with Roku. Might as well use an old big-*** TV and sell the rest.
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LaLola
(@lamessino) reported
@hulu_support #wyou and streaming. Not working. Constantly buffering. Now black screen. Sharp roku tv
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Marco
(@SkinnyJax) reported
@StinkerBelle74 @altNOAA Same. I have my roku and infinity box... I just want a plain ol' great quality dumb tv.
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Kim Watt 🇺🇦🌻
(@kswatt) reported
from
Chicago, Illinois
@RokuSupport CNN keeps freezing after ads on YouTube TV using a Roku Streaming stick. No issues with CNN on Samsung Smart TV (shared YT Acct)
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Bill Scalone
(@BillScalone) reported
@fuboTVsupport It's possible that your app for Apple TV 4K is misbehaving. I've swapped my Apple TV with my Roku, same HDMI connection to the display, and so far so good. And yep, I've rebooted the Apple TV, it and the fuboTV app are up to date, no help. Gonna enjoy the show now.?.
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Gerry Jurrens N2GJ
(@N2GJ) reported
@MJ6String @askparamount Being resourceful and having options, I found a workaround -- using our ROKU stick to access your app on this TV. Our other two Samsung "smart TVs" don't have the same problem. I'm guessing it has more to do with the model of TV vs. a failing on the part of Paramount+
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𐎡𐎤𐎫𐎤𐏂-𐎽𐎤𐎱𐎨 🦋
(@belet_seri) reported
@JAT_1950 I think Aang could do it. Redeem her that is. But it'd have to be Aang alone. Not as the Avatar and the Princess but as two master benders. Especially because Aang could Avatars like Kyoshi and Roku help, particularly Roku.
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Deplorable Moni
(@TwinzMamaUSA) reported
@TeamYouTube support needed For some reason on my Roku TV the YOUTUBE app is no longer allowing us to increase or slow down video play speed. Some sort of glitch I wasn't sure if you're aware of. Desktop works fine but Roku TV app won't allow for example 1.5 playback speed