Is Roku down?
Some problems detected
Users are reporting problems related to: sign in, crashing and playback issues.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 12: Problems at Roku
Roku is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Crashing (28%)
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Playback Issues (20%)
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Buffering (19%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hendersonville |
Crashing | |
| Marquette |
Buffering | |
 Neustadt in Holstein |
Buffering | |
| Canonsburg |
Sign in | |
| Neustadt in Sachsen |
Sign in | |
| Jamestown |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Doug Gray
(@dougdirt24) reported
@cgarber8 @dotsonc I've been having no issues on Roku since March 31st. And it's not exactly a new Roku either.
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No Layups Disc Golf
(@NoLayupsDG) reported
Is DGN working for others? I can watch it on YouTube but it's not working on DGN for Roku or Chrome. It's saying it's off air. @DiscGolfProTour
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Jane McDonnell 🟧
(@freerangejane) reported
@hulu_support looks like my mobile and iPad have been removed from my account and I can't access; works fine on Roku and Mac. Seems to be a known issue on community board. What's up?
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Chris Garber
(@cgarber8) reported
@dougdirt24 @dotsonc Doesn’t work for me on Roku, either. There’s a minor league game of the day but no Reds affiliate.
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robin 🏳️⚧️🏳️🌈 (she/her)
(@MsRobinHosking) reported
@traceyburgess82 @Channel4 @RokuSupport I’ve sent channel 4 an email about it. My other Roku channels work.
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JoeyPi
(@jcpinzino) reported
@dolfan650 @NESN @MLB I paid for 5 Roku devices for my house and Apple TV doesn’t work on it.
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Andrew Ferrone
(@andrewferrone) reported
Hey @Roku, I recently bought a Streaming Stick 4k. I have connected it to a Vizio TV. I have set up the device successfully with TV controls. I have put the player into Guest Mode. Whenever I sign out of Guest Mode, the device resets and the TV controls no longer work. Help!
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Proud Nasty Woman
(@WaimeaWitch) reported
@bluegal Mahalo, but the #FireTVStick & @Roku remotes (Fire TV remotes have too many more issues to list!) are too small & inadequate for tape - tried & failed. Why should I spend $$$ to make their product more user-friendly? They should adapt for customers. #ARGH
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Jay Bassline
(@chatternottz) reported
@NOWHelpTeam Hiya LS, it seems to be back on my TV which is through the ROKU device, not working on Android still code 72.. Looks like good progress 🫡
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NickyO
(@derbybandit) reported
Those of you using @Roku tv for the 1st time and have error code 005, save yourself the headache and connect Via MOBILE HOTSPOT to update the software! Wired/home internet wifi connection dosent work! Only Mobile Wifi will solve the problem. You’re welcome!
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Andy Beebe
(@Andy_Beebe) reported
@fangsbites Just trying to help, Ken. Not sure which channel on Roku.
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Casey R
(@IOHFTB) reported
@sbren1969 @NHRA I am having the same issue on my Roku. Did like you, power cycled the Roku, no change. Am now watching on my PC without issue.
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Clemson Sports
(@ClemsonSports) reported
@RickEBrownJr @ClemsonInsider You need to use ESPN's App and a login from your TV provider. It's on Roku etc.
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MBC Fresh ✨
(@SD_Ash14) reported
The fact my daughter know how to work this roku remote get me every time. She just turned 2 like last week
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Strident
(@Pallymigo) reported
@Roku My Roku tv turns on and immediately turns back off. How do I resolve this issue?
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MrBeamage
(@nopeyouare) reported
@Blitzburghstil1 Ive never had a single solitary issue with my roku tvs. Ever.
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NickyO
(@derbybandit) reported
Those of you using @Roku tv for the 1st time and her error code 005, save yourself the headache and connect Via MOBILE HOTSPOT To update the software! Wired/home internet wifi connection dosent work! Only Mobile Wifi will solve the problem. You’re welcome!
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Troy Ventures
(@VenturesTroy) reported
@TCL_USA Hi. Purchase a TCL Roku Tv 55” last year from Walmart . Haven’t been 7months already, watching Netflix with my wife and suddenly black screen!!? Please to guide me on why this had happened!!! Did several research and this is a common problem. Whyyyy??
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William Rodriguez
(@billyrod30) reported
@hulu @hulu_support please try and figure out why hulu is not working on roku tv devices
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Ron
(@sympathyorawe) reported
when your @TCL_USA tv won’t connect to the internet, yet it says has great signal, and every other device in my house is connected to wifi, and the tv still gives you an issue even with a router restart. wtf is going on TCL/roku?
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Fubo
(@fuboTV) reported
@Canucks_BlueJay Thank you. We couldn't replicate this issue on our end. Using your Roku remote, please click the Home button and go to Settings > Network > Check Connection > Ok. On the right hand pannel you will see the Internet download speed, please send us a screenshot of the results. -MC
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Blake_C137
(@Blake_C137) reported
@Belthasar19 @moricalliope I don’t know about websites, but I use the Roku apps for SmartTvs and HiDives is much better than CRs. I’ve never had issues with it, while CRs looks like it was made with Windows 95. VRV was actually the best but CR scrapped it after the Funi merger when they should’ve switched
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Midgardsormr’s #1 Fan
(@Hope_incarnate) reported
Looking up at the sky, do you think roku tries so hard to protect people and take blows for them bc he cant heal so he wouldnt be able to help them if theh did get hurt....
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ry
(@radicalrylee) reported
i think a trip to roku city would solve all my problems
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Ntaganzwa Aime Desire
(@NtaganzwaDesire) reported
SVB was taken over by FDIC in the second largest bank failure in American financial history.A big problem: SVB holds cash deposits of large tech companies. For example, Roku holds 26% of its cash with SVB. 1/13
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Justin
(@jstn128) reported
@FOXNOW the foxnow app on Roku is by far the worst app on the platform. Error after error after error. You'd think that a company like news corp would have the resources to produce a quality app. I guess they are spending their money on spinsters like Tucker instead of investing.
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Mikel Ellcessor
(@mikelellcessor) reported
@Roku Your customer support function on your site does not work. I have a charge that I do not recognize and it's not possible to reach you through your site. Please dm.
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Xtreme Carpet Care
(@expresscarpetca) reported
@vrbo on Roku.We spent a lot of time, trying to help them, even using FT video. The guests got so frustrated, they decided to check out after only 3 hours. They never canceled with vrbo. They left a one star review, & now they are asking vrbo for a refund. We believe it’s unfair
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George Girgis ™
(@George_Girgis23) reported
@RokuSupport How do I get a replacement Roku remote? The battery life on the remote is terrible, even when it's not being used. Have to replace the batteries constantly.
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e.
(@creativeworldx) reported
The secret screen hack on Roku is not working for me & I don’t understand why because I’m literally pressing all the correct buttons