Is Roku down?
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Crashing (25%)
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Buffering (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Commerce |
Crashing | |
| Greensboro |
Sign in | |
| Benbrook |
Sign in | |
| Tampa |
Playback Issues | |
| Portsmouth |
Crashing | |
 Uruaçu |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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bienhaseyo vaxxed and 2x boosted
(@bienhaseyo) reported
Is it just me, or is @Viki down? I have a Roku TV, and I deleted Viki, reinstalled it, and it still isn't opening. It works fine on my phone. Hey, @Roku - is the problem on your side?
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Scott V Hartshorn
(@Hartshorn_Scott) reported
@AlanSoclof your issue is that TV's today are being build w/ the apps already included..... just bought a Samsung for my office, no reason for a Roku stick....
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True Blue Sea 🌊🌊🌊🌊
(@true_sea) reported
I was trying to watch @CNN on @Roku again. The new interface is not working properly, even after going through the multiple steps to get to live streaming broadcasts. What comes up? "This video not available right now. Please try again later." Over to @MSNBC...
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mary
(@Iquitecontrary) reported
@RokuSupport hi there my viki is not working on roku today it will take me into the main screen of viki but then it kicks me right back out onto the roku home page
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Tenedos
(@Ferarum) reported
@RokuSupport @Thirteen Passport channel does not launch on Roku Premiere. Tried updating channel, reinstalled channel twice, reset Roku device twice, reset wifi network. any known issues with the Thirteen channel on Roku?
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kammyo
(@A2kammyo) reported
@Westinghouse_TV @Roku I did, no response no call and no one cares. Your company is terrible! This is wrong! I did nothing wrong.
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Stare Trekking
(@StareTrekking) reported
@askparamount Audio is out of sync on older series like CHEERS and TWILIGHT ZONE. A certain point, dialogue becomes off from footage. Noticed on both Roku for TV and app on iPad. I’ve uninstalled and restalled and problem remains across devices. Live stream episodes are synced.
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Nick Zephyr (he/them)
(@nick_zephyr) reported
@Kris_Lito @hankgreen I know this sounds counter productive, but I work in streaming, an smart tvs are the worst streaming devices. You b pay for the picture, software is an after thought. Dedicated streaming devices like roku works best, and will work in any TV.
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•᷄ɞ•᷅ 💜⁷ IS IT JUNE YET???
(@MochiPJAMas) reported
@MelissaN910 @Viki @Roku I have issues getting Viki to work with my Google Assistant too! 🙃
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MaRa CeZ, RN
(@experien_CEZ) reported
@Viki, please fix the Viki app on Roku.
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🌊#WeShouldDoBetter
(@dreambiglivewel) reported
@BloodwraithJ @DannieD01 Fire stick crashes all the time. Had nothing but problems. We now have Roku works much better.
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Archibald Royal Family - TexasNFTcrew
(@USAhunterCTH) reported
@AlanSoclof Hmmm. I hve zero issues with my fire stick. Roku = Netflix. It will eventually become irrelevant as everyone else develops their own. A few years from now there won’t be any device. Tv will just automatically connect and access to all will be available with your login creds.
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Mrshll Mllr
(@mrshllmllr291) reported
@Xfinity I switched to metronet and have not had to reset or wait for a buffer since . Seriously yall are so bad my wife bought a roku .
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Alicia ✨
(@aliciac) reported
from
San Francisco, California
I have had trouble streaming just regular CNN on Roku via the app... Is this a known issue or should I be doing something different?
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.
(@TxWomenRock) reported
@WesleyLowery cnn+ was always going to fail bc they had a warped view of how people consume streaming products (no roku? ayfkm) same thing that happened w quibi (on my iphone? i don’t watch videos on it bc it kills the battery- YT TT are the worst)
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BEW 💫
(@bewheeler) reported
@AMC_TV You have the worst app ever. I subscribe thru Roku and have to login every single time.
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Teddy
(@tzwilhelm) reported
@SNYtv please fix your Roku App! Watching the game on a 10 minute delay is not fun. Sincerely, Every single Mets fan
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Anish Tiwari
(@Anish_Tiwari) reported
@adi_mera_naam Very true. Video is a much more difficult game as well. Audio doesn’t demand your full attention, video does. So failure to entice the customer can lead to disastrous consequences. There’s also the issue of time commitment. IMO Netflix is competing with reels & tiktok & not Roku
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Marshal Commander Cody
(@ComCodyCC2224) reported
@VAStillerFan @sydthekid2430 The wild part is that I have issues with HBOMax on my Roku TV.
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Ben Worsowicz
(@bworsowicz) reported
@lukezim I'm staying with my parents this week and the living room tv is not working. I go to the other tv, which only has a roku. They don't have any apps on it other than the one from their cable provider.
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MoFlo⁷
(@Moflo19) reported
from
Corpus Christi, Texas
Hey @Viki are y'all going to fix the login and loading issues on the Roku soon, or should I just cancel my subscription? I'm not paying for an app that doesn't work.
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Sam 🇺🇲
(@SammyXCVIII) reported
@slinganswers USA channel on Roku is not smooth. I don't have that problem with Google TV.
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⟭⟬ MelissaN⁷ ⟬⟭
(@MelissaN910) reported
@MochiPJAMas @Viki @Roku I have not had any issues until yesterday and its only on my roku devices. Stinks now im trying to finish up my show on my tiny phone....seems to work there.
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Tenedos
(@Ferarum) reported
@RokuSupport @ThirteenWNET Thirteen channel on Roku Premiere does not launch, tried reinstalling channel twice, updating channel twice, updating Roku device, reinstalling Roku device, resetting wifi network any known issues with Thirteen channel on Roku?
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jensoo fans
(@hourlyvivi) reported
viki not working on my roku as soon as my wifi fix itself oh this is sick
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Dr. Di Chadwell, A&P, Hon.C.TDNN, Ret.
(@ONELONEDOLPHIN) reported
@netflix you’re loosing subscribers because you don’t show you’re LISTENING!! •volume issues you’ve refused to fix •captions are ad-libbed not what actors are actually saying •disabling Roku tv remotes’ side popup menu which contain captions when we press the asterisk
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Mike Cassen
(@theobservertoo) reported
@HedgeyeComm Creating a video platform vs building tvs is a totally different ball game. So appl couldn’t do it but you think Roku can? Worst idea ever.
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🕷BloodWraith Jane 🕷🌹
(@BloodwraithJ) reported
@dreambiglivewel @DannieD01 Ive had no trouble. I do have Roku for the other room
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homeron2021
(@homeron2021) reported
@Roku I've always stood up for Roku but you're new voice remote Pro RC 795 is terrible. I'm on my second one and it loses 10% of its power each day. When it was advertised to hold the USB charge for quite some time this was a big failure
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Serge
(@Serge29948835) reported
$nflx $roku opened starting positions in both . I use 4 different streaming apps and mainly through roku gadget or smart tv options . Still pay for cable services but use the cable 1 percent of the time . Too accustomed to no commercials and quality