Is Roku down?

Problems in the last 24 hours

Roku signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (32%)
• Sign in (27%)
• Buffering (20%)
• Playback Issues (17%)
• Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Philadelphia	Buffering	15 hours ago
Wilkes-Barre	Crashing	1 day ago
Phoenix	Crashing	3 days ago
Cincinnati	Sign in	4 days ago
Clark	Sign in	4 days ago
San Jose	Playback Issues	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jinxsyns (@Jinxsyns) reported 1 minute ago

  @BlueMoon_Mining @Roku Right! Besides whatever nonsense it's talking about titles this is the other reason im so angry 20 billion dollar company 450 ******* PEOPLE THEY EMPLOY THAT AT LEAST 1 OF THEM COULD ******* FIX THESE BUGS

• 
  USmileIClick (@USmileIClick1) reported 2 minutes ago

  Finally, @Roku My mother has limited vision. When you force changes to your UI, like putting things in “quick access” you add unnecessary frustration for her and me, because I have to come fix it. Think about your users and not you pocket book or your crappy 20 YO UI devs.

• 
  Lonell Fletcher III (@iii_lonell) reported 7 minutes ago

  Is anyone else having issues with @Roku ‘s app?

• 
  Wicked King (@StangXx) reported 8 minutes ago

  @Roku I know my internet is down right now, but why doesn't my "live tv" app work during this? I can watch the thumbnail and TV is working, but I'm stuck on that channel cuz the app itself won't load and allow me to change the channel. This is absurd

• 
  Riot is Prideful θ∆🐺 | DNF -16 (@Mx_Error) reported 16 minutes ago

  HELLO CAN YOUTUBE ON THE ROKU NOT FUXKING CRASH @Roku @YouTube whixh one of ur faults is this because it happens all the time

• 
  Patsy Stone (@ItIsPatsyStone) reported 20 minutes ago

  @Roku You should be concentrating on making your site work. The app doesn't work & your website doesn't work either

• 
  Abnormal Accrual (@bbm010) reported 21 minutes ago

  @robinivski @ContrailsAI @Roku Yep. They are one of the worst ASC 606 sinners.

• 
  Bryan Wayne (@mrhappybw) reported 26 minutes ago

  @Roku Man, this update totally screwed up my TV when it finally landed on my TV, the hdmi inputs keep screwing up for the cable box, isnt the cable or box because they work fine on other TV’s. Dog **** new home screen and this issue make me never want another one from y’all.

• 
  Jinxsyns (@Jinxsyns) reported 28 minutes ago

  This is why I'm so pissed at @Roku and one of the examples i gave in my posts another multi billion dollar company that somehow can't get a website to work right yet has millions in testing hardware or at least millions available to test the site before rollout but thats too hard

• 
  Connie Jeffus (@nikbus99) reported 30 minutes ago

  @Roku can't sign in. no email sent to reset p/w. can't find customer chat support. Please cancel free trial of Great Courses

• 
  Nomadic Aaron ✝️ (@AaronWL42) reported 30 minutes ago

  @Hisense_USA So I call Hisense and they were helpful but didn't fix the problem. They referred me to @Roku support. After a brief time on the phone with them the issue was corrected. Both were helpful which frankly is surprising these days.

• 
  DonJuan391 (@DonJuan391) reported 32 minutes ago

  Why is the @AMC_TV plus app not working on @Roku AMC Plus not working on Roku TV has been a problem for a while now.

• 
  Niitefalls (@Niitefalls) reported 37 minutes ago

  @Roku AI bot trying to fix problems. lol

• 
  John Joseph Bonforte (@BonforteJohn) reported 37 minutes ago

  @Roku Problems since the update: 1. Sound goes away for DVD player. 2. Sometimes DVD player will no longer play to TV. Restarting fixed it temporarily - until today. 3. Spontaneous resolution changes after a sleep timer is used. 4. Trouble communicating with cable box.

• 
  Ken Kallembach (@imken24) reported 41 minutes ago

  @Roku I will NOT send a DM so you can ignore me there. Solve the problem here in public so anyone with the same issue can find a solution.

• 
  Stacey (@Nerd4915) reported 43 minutes ago

  @Roku The new Home Screen is terrible. I had everything set up exactly how I wanted it, in the order that I wanted it, and now I can’t change it back. Go back to the old Home Screen. Clearly the comments here, like mine, do not support this change. Listen to your customers.

• 
  Sydney 👑 (@LoveMyFFAJacket) reported 43 minutes ago

  @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

• 
  King Kev (@Eat_Drink_Smoke) reported 43 minutes ago

  @red_chem_lite @Roku Did you try the anti-nail biting pen I mentioned last time? LoL I'm just INSANELY curious if it would work...

• 
  Jennifer Glazer (@JLGlazer) reported 47 minutes ago

  @Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.

• 
  DenyTheMarkClub™ (@DenyTheMarkClub) reported 49 minutes ago

  @Roku tv is by far the WORST! They are unstable and CANNOT manage their Products...I want my money back on this JUNK!!! (NOTE to self: Buy ANY product other than ROKU)

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 50 minutes ago

  @LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  Mike Bryant (@djmikebryant) reported 51 minutes ago

  @Roku please bring back the other Home Screen. This new one is awful. Thanks

• 
  Ritentune (@Ritentune) reported 51 minutes ago

  @Roku If you are experiencing some issues using TABLO, try hiding “Quick Access” and “Recommended Rows”. Both mess with the cache and sticking with the basic display seems to work much better. Trying to mess around with AI sometimes causes more problems than anything else!

• 
  ky baby (@__kbolaydiggs__) reported 54 minutes ago

  @Roku might be the worst TV brand ever. Remotes never work, when you try to use a mobile remote it can never connect to the TV.. Let’s get it together.

• 
  @Quendrith (@realQuendrith) reported 54 minutes ago

  @ParisHilton @Roku @DEADLINE Typos above, sorry, long day working… back channel reporting was the chase and follow type (refused that line of work, also turned down National Enquirer ps.) — point being, it was hellish trying to stay true to journalism while being groomed and encouraged to write trash then.

• 
  𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported 57 minutes ago

  @Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!

• 
  alex (@alexsears97) reported 58 minutes ago

  @Roku This new update is TERRIBLE. Half of my apps are gone from my Home Screen and it's such a pain to find them again. Fire whoever thought of this

• 
  Felix Nuñez (@Daywalker249) reported 59 minutes ago

  Hey, @Roku your streaming is not working. Playback error keeps showing up.

• 
  Bryan Wayne (@mrhappybw) reported 1 hour ago

  @BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.

• 
  A Howard🛩 (@ahoward7652) reported 1 hour ago

  Don’t buy a @Roku TV. Support is terrible. TV worked perfectly for 30 days then starting have echo with optical and built speakers on. Did everything support told me to do no luck Now they ghosted me! All I want is to have it replaced.