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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Crashing (24%)
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Buffering (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ocean City |
Buffering | |
| Dallas |
Playback Issues | |
 Brasília |
Sign in | |
| Dallas |
Video Quality | |
| Collierville |
Sign in | |
| Santa Maria |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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c0rt3z
(@yoimtez) reported
The roku remote gotta be the worst thing ever
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BlackhandMedia Mk II
(@Hanley40) reported
@katebevan I bought it via Roku Box Version. I don't have to type passwords into anything. The wi-fi does not drop out. Since the revamp (greenish screen) had a couple of Problems. The newer devices don't sound good this box is 4 years old I dare not replace it.
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Vin Guerrero
(@vin_guerrero) reported
@hbomax is there a known issue with the app not working on @roku tonight? For the last hour I can’t play any videos. Updated Roku OS and signed out and in of account. Still nothing.
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Mark Sundstrom
(@106th) reported
anyone else seeing this issue... @HBOmax app on Roku keeps attempting to open/load the main menu, then crashes and closes??
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Kibba
(@KibbaValencia) reported
@Roku I’m assuming that we have Ads baked into the OS of our TVs as to help make these make a profit since your selling them at a relatively low price? Simular to how Xbox uses their paid membership to make back the cash that they lose on each Xbox series X?
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Josh Stolberg
(@joshstolberg) reported
@MICKDARKVOICE It’s the only place that I can get my HBO max to work. I need to get a Roku for my main TV. But until then… It’s the kitchen
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Ashley
(@ClemsonAsh06) reported
@FiddlerForest @hbomax Nothing at all will play on Roku app. Apparently all are having issues from what I’m seeing. Been 2 or 3 days for me.
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CW71
(@CWRacing71) reported
@MotorTrend @MotorTrendApp there any reason your Roku keeps giving us "An Unexpected problem (not server timeout or HTTP error" on both WTCR streams today? Hope its working for the Nurburgring 24.
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bleufiend
(@bleufiend) reported
@MotorTrendApp please fix your live streaming. I can’t get 24hr nbr Adam race to load on Roku. Keeps unexpected problem error.
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Justin Dupree
(@GryphJd) reported
@HBOMaxHelp nothing specific to an HBO Mac subscription is accessible right now via ROKU or iPhone. Conjuring, Hacks, both just loop to the thumbnail on ROKU. On iPhone, says select “All of HBO Max” before it’ll play but that button doesn’t work. Not happy.
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Kat
(@JZGKat45) reported
@HBOMaxHelp @antssrt @taxi7007driver We are using Roku streaming devices Ultra and streaming plus sticks. We can get in the app and find the show, but nothing plays . You click play and all it does is instantly loop back to play... I too would like help, we can't even watch Young Sheldon or any show and both device
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Louis Karnbach
(@popeye304) reported
@WFTV I cannot get your app to work on FireStick or Roku. This is now like this for two days. I have tried to update your app. I have ninstalled and reinstalled. Please fix. We don't enjoy the other news stations.
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JP🐮
(@PapaBear1713) reported
@vol_jr My problem was My wife had the Disney + bundle through Disney and I had Hulu at one time through Roku. It was a billing disaster and Hulu couldn’t help at all. I got it figured out though in the 5th inning yesterday 👍
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Ashley Randolph
(@AshleyRRandolp1) reported
@HBOMaxHelp @Antsilog I am trying to watch it on roku tv on the hbo max app and the button doesn't work at all.
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Sue
(@sueygirl31) reported
@YouTubeTV your instructions for roku and YouTube/YouTube TV DO NOT WORK! I paid for the month with add onz and roku is preventing YouTube from updating. Stating network issues. No other app is having trouble. How do I fix this??
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nobrainbee || c!Tommy protector
(@nobrainbee) reported
MY ROKU REMOTE WONT ******* WORK AAAAAGHHHHH I WANNA WATCH THE NEW TOMMY VIDEO BEFORE GOING TO SLEEP CRIES AND SHOUTS LIKE A TODDLER
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John S Cook
(@JohnSCook) reported
@michaeltemkin @mgsiegler I was using HBO Max on Roku Ultra last night and noticed a weird problem when trying to go rewind a bit, but I did get there. However HBO Max offers some unique problems on Roku that they still haven’t fixed. Still sounds far more usable than this problem with AppleTV.
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CW71
(@CWRacing71) reported
@MLGordita @MotorTrend And then when you pay for them, their Roku app is broken so you cant watch it conveniently either...garbage.
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Dmitris Jones
(@TheMirrorKool) reported
@HBOMaxHelp I'm having issues with your app working on ps5 and Roku.. it is continually crashing.
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SeptemberDusk🇺🇸USA 🗣️#WearAMask😷
(@SeptemberDusk) reported
@steelrzgirl @hbomax I get different probs with different streaming devices. My son uses AppleTV to stream. Updated & what a mess.The probs are also on AmazonFireStick & Roku. My son warned me not to upgrade on them due to all various issues ppl are having across various streaming device platforms.
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TVMoJoe
(@TVMoJoe) reported
@AkelaCooper I’ve never had tech issues with max. I will say I find it runs much better on Apple TV than Roku. Whatcha using?
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Sarah Watson
(@SarahWa16719386) reported
@Hisense_USA I have your newer Roku ultra HD tv and my husbands remote for his tv constantly controls it, but not even accurately, he also doesn’t even have your brand of tv or a Roku. We have tried multiple workarounds and nothing seems to work
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Vin Guerrero
(@vin_guerrero) reported
@HBOMaxHelp is there a known issue with the app not working on @roku tonight? For the last hour I can’t play any videos. Updated Roku OS and signed out and in of account. Still nothing
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too thin
(@anorexicgoddess) reported
I got hbo max subscription thru Roku, but I need the login information so I can login on my smart tv. Help me. 😭
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Nyke Swaw
(@Love_Synopsis23) reported
@Roku Hey Roku my cord to my 50” Roku tv is messed up and I need to replace it. Please help
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Tha Ghost
(@ThaGhostMamba) reported
Roku remotes are the worst my *****. The worst.
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Selenity
(@SelenityWolf) reported
from
Tulsa, Oklahoma
@FOX23 Did you know your Roku app is broken? It keeps repeating Thursdays broadcast at 715a for a few mins then shuts down.
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Leo Quinones
(@LeoQuinones5) reported
@slinganswers My airtv mini splash screen just scrolls it will not connect. I have done all of the trouble shooting suggested. The Roku account works fine. Florida
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Matt || rt 📌 ||
(@adoringshuri) reported
The HBO Max app for Roku is absolute garbage. Takes about 5 minutes for the app to even load and then another 5 minutes for whatever I'm watching to start. Some experience way worst than what I experience when using the app. Using the app on my Xbox is smooth though.
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Trip Hunter
(@TripTrader1) reported
@hbomax app not working on roku. Wont play any shows when hitting play