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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (27%)
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Crashing (27%)
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Playback Issues (22%)
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Buffering (20%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Plano |
Sign in | |
| Gaithersburg |
Playback Issues | |
| Watertown |
Playback Issues | |
| Bellingham |
Playback Issues | |
| Gowanda |
Buffering | |
 Craigmawr Beach |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Svoboda
(@HitmanCapone) reported
@YouTubeTV Why doesn't ABC show up on guide (using Roku TV which I've updated to the latest update) but I can search ABC and click on(and watch) the live channel that way? Are there any other channels that have this issue? This channel used to show up
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Rubbadubs
(@XnocreativityX) reported
Any time I have tried to watch the #Wrestival it buffers a lot. I have no issues watching things on demand though. Anyone else? Tried on Chromebook, desktop, Chromecast, and Roku app.
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David gravel
(@thunderw0lf2000) reported
@TrekCore Needed to work on your app for Roku. Very glitchy. I live in Michigan and I've gotten "This content is not available outside your country". That makes absolutely no sense for it not to play and get that message. Other times it just keep stopping.
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Vaxxed and Masked
(@stickyfii) reported
The more I use @roku, the less I like @amazonfiretv. Roku's user interface is far superior. New remotes pair automatically, even with power, volume, & mute. Fire remotes suck and pairing is a pain in the butt. (No, I wasn't paid, just sick of crappy remote issues)
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Isaac⚜️
(@NotIsaacJ1) reported
@hbomax Fix yall app for roku I cant watch nothing
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Highruler
(@HighrulerLive) reported
I’m trying to help my grandmother fix her Roku. So I fix it and now she wants Prime installed, nbd. It says she needs to sign in on her computer and after reading it and having me explain the process three times to her she says “it’s crazy, huh?” I’m being trolled.
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Sniperusc
(@sniperusc) reported
@paramountplus @paramountplus the app will not work been days every other app on my Roku works fine. I’ve been on hold with customer service number 25 minutes no answer
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Lisa
(@WonderWills) reported
@tennistv you are not working on Roku in Canada and your new website has removed any way for me to to tell you that.
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Frank Tsacrios
(@FrankTLA) reported
@CBSNews Again, your app is not working properly with @Roku and hasn't been for awhile now. Your live news channels from the various cities will not load. #justsaying Is this another Roku contract issue? #Television The three live channels you have on @PlutoTV work fine on Roku.
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Luckyluc
(@luckyluc381) reported
@RokuSupport when are you fixing all the 10.5 update issues? Ticket opened a month ago. Your update has made my Roku TV worthless from an interface point of view. Forced to use an Amazon Fire Stick due to this.
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Sasha
(@sasherka) reported
@Rafael_Garcia @medicitv Just stumbled upon this thread and surprised the Android app was taken down. I must've downloaded it from a Google backup and couldn't figure out why it wasn't loading. Parents also tried to set up Roku and couldn't login. So much for gifting them the subscription...
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Bryan Rice
(@bricey16) reported
@DisneyPlusHelp @DerkBerserk It’s the same issue whether I try to watch the commentary on my phone, or on my TV through the Disney+ app on Roku. Can’t really listen to an audio commentary if there’s no audio of the commentary
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Jesse
(@jesseearley) reported
@onepeloton why does the @Roku app still only support one account? If you have multiple people in a household with memberships the app is unusable.
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Owen Leonard
(@oleonard) reported
@kino_cult Your Roku app doesn’t remember where I left off watching something. I thought it was because I wasn’t logged on but logging in didn’t help.
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ji_mins_chocolate
(@ji_mins_choclte) reported
@AmazonHelp if you ever have to choose between Amazon Fire Stick and Roku…GET THE ROKU!! Run as fast as you can from the fire stick! This has got the be the absolute WORST device! Amazon is too big a company for your merch to be this crappy! Prime Video/ Fire stick..TERRIBLE!
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Sky Help Team
(@SkyHelpTeam) reported
@KeswickDerek Thanks for confirming. If you haven't already can you switch your Q box off at the mains until the lights go off on the front of the box and then switch back on. Then test Roku again and let me know if you still have the same issue. Thanks, Louise
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Luke Bouma
(@LukeBK) reported
So @YouTubeTV brought their app back to @Roku devices but the updated version has a major glitch. Sometimes it refuses to come back from commercials. It just sits on a black screen. Forcing you to restart the app.
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Dr. Truth Science ⚕️🛐
(@HillWilly69) reported
@Spotify when are you going to make your apps for Android, Roku, etc. actually work? A company this large should have apps that aren't so damn filled with bugs.
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Erin Price
(@erinvprice) reported
Months later and the @Wondrium app STILL doesn’t work on @roku … I don’t know what I’m paying for if I can’t even sign into my account. I haven’t been able to use it since they changed from Great Courses.
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IrisMarie Gaines
(@IrisMarieGaine1) reported
@HIDIVEofficial For technical support to finally resolve my English subtitle, English language on roku tv when there is not an issue on android app.
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RupertPilkingtonIII
(@prof_rupert) reported
@Roku all my app work on roku except apple tv. I haven’t been able to watch apple tv in a week. When I click a show it says check internet. But netflix, hbo etc work fine.
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📙 Alex Hillman
(@alexhillman) reported
Bad news: woke up to our TV being broken barely 7 days out of warrantee. Good news: AMEX warrantee extension means I’ll get a credit for it, same day delivery of a similar model was cheaper than standard shipping, & Roku settings transfer automatically so setup was near-zero.
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MD G
(@yodamg33) reported
@fosters4future It's free on plex if it's available for roku will watch tonight after work.
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Devon Klaas
(@DevonKlaas) reported
@CraveHelp @Jdsmith268 @CraveCanada I’ve been having the same problem all day on PS4 and Roku app.
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Skyclad Clash
(@skycladclash) reported
@kitkatJanebae @TrekCore I have three Roku TV's and have never had one issue with it playing. You just have internet issues or don't know how to use your TV
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Tehuti
(@tehuti88) reported
So is anybody else's @Roku TV volume not working today or is it just our cruddy TV again...?
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no context вероника
(@thenyjew) reported
someone help me figure out the difference between roku, sling, and a firestick I don’t want cable anymore
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Alexei Polajenko
(@polajenko) reported
from
Delray Beach, Florida
@TennisTV the new roku app has a major bug. The fast forward feature does not work. It always resets to the beginning of the match!!! #tennistv #tennis
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Jen Wozniak
(@jw0z) reported
@PopTV why does your live tv not work anymore ? It stopped working like 12/21 when you made your last updates. It’s not working on any of our Roku Devices.
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Brie 🏹 || jack harlow simp
(@maximoffsmotive) reported
whoever was in charge of this years art work for roku’s new year’s eve theme deserves a raise, they really said it was marvels year @Roku