Is Roku down?
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If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (25%)
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Buffering (23%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Playback Issues | ||
| Buffering | ||
| Crashing | ||
| Playback Issues | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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the pandemic hair is out of control
(@Nairb_1988) reported
@daviddreal209 @Netflixhelps @JohnsFace I have had this issue since getting my Roku. It’s just a poorly constructed app.
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Andrea Hangst
(@FBALL_Andrea) reported
@AngryBrownsFan And it took until like a monthish ago for HBO+ to be on Roku. It’ll work out.
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Brent Marino
(@brentmarino) reported
@YouTubeTV #youtubetv why is your service not working on my @amazonfiretv #amazonfiretv ? Your service works fine on my @Roku #Roku devices.
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Jonesie
(@adamcjones12) reported
@NASA your roku app is not up to date with your mobile app or website. Can you please fix?
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callie
(@610_username) reported
@ICARUSXPOSTIONS ROKU ID GIVING ME ISSUES TOO
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Kevin (Blue) Essiambre
(@essiambrekevin) reported
1/2) Thinking I may cancel my internet service with @VMediaCSR as their phone lines only work until 9pm, and I've paid for 2 months of TV that I didn't use (well, to be fair, I BOUGHT a Roku stick so I could try it as I can't watch it on a computer...). So I've used it once.
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Cour
(@CoperniCour) reported
Accidentally put the ROKU tv remote in the washer TWICE so either our washer SUCKS or that’s some quality craftsmanship. Update to follow.
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Bill Pritchard (WrestleZone.com)
(@bpritchard152) reported
@MaxWrestlingWA @FBALL_Andrea My Samsung TV mirrors just fine, but I've been using a TCL Roku lately and it's a pain to get it to work. May start doing this though.
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TotoToo
(@tototoo2) reported
@CNNgo I am logged in with my DIRECTV credentials on the Roku app, yet I get a message that says “you’re not authorized to view this content.” My direct TV credentials are working fine for streaming live TV on the iOS app. Please fix this!
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Tad Davis
(@ActualTDavis) reported
@positivelydan @WWENetwork @peacockTV Great question. Is it gonna work on my ps4, roku and fire stick or am i gonna have to watch it on my phone
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Chaotic Mon Capitaine Canid!
(@Fritzie_pup) reported
@VidarWolf Well, have learned that Hulu, Amazon and a few other things on the Roku are out. Netflix has no issue with VPN's, but everyone else apparently does. For now just put all the streaming devices on the main 'regular' line until I figure something out. May have to go a static VPN IP
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Sorcha Anderson
(@RagooCharmer) reported
@plex having issues when using Plex on the Roku streaming stick+. The audio and visual files go out of sync several times while watching one episode. Roku say the issue lies with the Plex channel. Please advise if this is being looked into? Only happening since Dec.
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Bryan Koval
(@bryankoval) reported
@manielse @FBALL_Andrea I tried to do new japan they say via roku it for me was choppy. The firestick though it looks amazing but would always freeze and buffer
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Kevin (Blue) Essiambre
(@essiambrekevin) reported
@VMediaCSR 1/3- So I got a call, you seem to think I have internet issues. No, I have issues with VMedia in general. "Signup for the free trial you can watch it on your device". No I can't. I had to BUY a Roku stick to try it. I didn't like it and don't watch TV all that often.
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Mr. Obvious
(@rohde48) reported
@Roku terrible move to stop supporting spectrum tv. All of our TVs were roku. Looks like Apple TV will win 5 of my TVs now.
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mcdonalds fan
(@pikachudiamonds) reported
@hollywoodrose__ @ohnonotagain13 You’re lucky lol if you look up roku YouTube on here there’s a bunch of people with the same issue, it sucks cus I watch YouTube on my roku like alllllll day and I wish they at least cared about the ad money they’re losing rn so they fix it faster lolol
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George!
(@GeorgieGeorge82) reported
We have Peacock already, so this really just saves us 120 bucks a year now. I barely use the service anymore anyway because the Roku and Fire apps are glitchy ******* messes they refuse to fix.
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ShuichiVisuals
(@ShuichiVisuals) reported
@YouTube you guys are complete clowns ! How do you update the app and it doesn’t work for the older roku models ? Now I can watch YouTube anymore
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April_Twenty-Six🌲
(@ohnonotagain13) reported
@TeamYouTube Youtube won't work on roku. When I click the YouTube app the screen goes black and roku reboots. I've uninstalled, reinstalled the app, unplugged the roku. Something needs to happen on your end or roku's end. My life cannot go on until this issue is resolved 😭😞
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DW Nelson
(@memes4u) reported
@ESPNFANSUPPORT I'm new with the Hulu bundle, but my Roku device isn't auth'ing with my account login - prompts me for television provider - don't have one?
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Diego Mendes
(@DiegoMendes) reported
The @youtube app on Roku is the worst. Crashes all the time, force logs you out. So frustrating to use :(
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Brian Paige
(@bapaig01) reported
@davescherer @jamespredditt @MikePWInsider Trying to figure out how this will work. Will the current Roku/Smart TV app just stop working and you need the Peacock app, or will it just redirect? And does it convert you to the 4.99 Peacock plan or the 9.99 one?
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mcdonalds fan
(@pikachudiamonds) reported
FIX THE YOUTUBE APP on roku it will not load @TeamYouTube @RokuSupport @Roku
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God Hates The Media
(@GodH8sMedia) reported
That old reprobate #CarolBurnett had a VERY famous show named after her, in case the young people didn't know that. It has it's own #Roku streaming channel. Filthy, mocking of any proper standards of decency... so of course she is hailed as great & well-beloved! #MSM at work!
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Mangle
(@mangle) reported
from
Atlanta, Georgia
@hulu_support Starting yesterday, Hulu app on our TCL Roku TV opens then closes, won’t load. Able to login on iPhone app, Apple TV, etc. Deleted and added the channel again, still happening. Is this a known issue?
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Jordan
(@j_yeakley) reported
@mattr262 @DaveWeLike LOL. Dude, please. I know how to work my grandmas ROKU. The interface, the buttons, the way you have to point it directly at the TV, the jankiness of the bottoms, shitty business model, all vastly inferior compared to the fire TV and Apple TV
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Jillian Anderson🏳️🌈 击☂️✊🏽✊🏾✊🏿
(@247Lush) reported
from
Carlsbad, California
@AmazonFireTVInd only streaming service that is awful. I’m gonna replace my Firestick with a roku or something. Amazon Fire stick is always off...video/voice...and it always buffers on Amazon Prime.
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Jae El Foster
(@JaeElBooks) reported
@Roku the main image with the channels and Roku settings on my TV Looks fine but all of the sudden I’m having weird and bad quality when viewing any of my streaming stations or cable. Any advice?
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Martin Haycock
(@alfie_125) reported
@TeamYouTube @ohnonotagain13 +1 For the same issue on a Roku 3. It has been playing up since the Jan 22 update. Think it has broken something.
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Bob Kanish
(@bkanish) reported
@hbomax Hi there. I am totally blind, and am having a lot of trouble using your iPhone app with the VoiceOver screen reader. Has the iPhone app been tested for accessibility? I am asking because your Roku app works perfectly with the Roku AudioGuide screen reader.