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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (25%)
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Buffering (22%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sherburne |
Playback Issues | |
| Hornbeak |
Crashing | |
 La Paz |
Crashing | |
| Harrogate |
Sign in | |
| Gainesville |
Crashing | |
| Ocean City |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff
(@_G_E_O_F_F) reported
@macoates @Roku I put the app on my phone. Seems to work great, except it doesn’t control the tv power and volume like the remote does.
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Kezia Noble
(@kezia_noble) reported
@TJWunderle My sister recommended Roku too. Trying to work out whether my TV is compatible with these devices.
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Heather
(@hgriffin317) reported
@GarciaYesenia14 @Roku Good luck! Worst CS ever since COVID (this wasn't the case prior). Been dealing with a bad stick, took THREE weeks to get a RMA # to return, now they are back to not responding and my replacement is no where to be found...
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D
(@HeftyDepression) reported
You know what’s a damn shame? Losing the remote to your bed AND the Roku remote at the same time.... smh send help.
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Michael Coates
(@macoates) reported
@_G_E_O_F_F @Roku Yeah, that's the drawback. I'd reset the remote, then work with their service department. Something isn't right.
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Sarah Boenisch
(@maruutah) reported
@lyamwilhelm @SANDxCOFFIN @OathkeeperKiki Weeeird, I never had that problem on PC / Roku / PS4
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Arthur Dent
(@_A_Dent) reported
@hummingbird5225 The cost of cable is covered by work but I still stream on Roku sticks to get a wider choice of channels. I have been too cheap to pay for OAN but it may be time to splurge and spend the $5.
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D. Carson Davis
(@DaronCDavis) reported
@Roku have you have any issues lately that would cause apps to crash, stall and timeout. It's runs very sluggish, even the remote.
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HonsoolEpiphany {11,883 words}
(@HonsoolEpiphany) reported
@kookingwithjoon @deepslowpanic i just checked and Roku offers seasons 3 and 4 of The Nanny on its Roku Channel! i haven't watched a full episode there so i'm not sure if there's ads or limited viewing but it let me watch the beginning of one episode with no problem!
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CD Castillo
(@sndlg) reported
@tjluoma @jsnell I’ve never been able to do it. There are certain apps that can stream from their iPhone/iPad app to the roku, but Airplay (TM) as we know it does not currently work on roku.
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D. Carson Davis
(@DaronCDavis) reported
@Netflixhelps Im trying to see if it's an issue with the connection, the Roku or the Netflix app.
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Lauren Buchman
(@LaurenJBuchman) reported
That makes 2 Roku remotes the dog has chewed and broken. This time, I'm buying a backup.
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Kayleigh McCluskey
(@KayleighMc1988) reported
@RokuSupport my Roku premiere has all of a sudden stopped connecting to wifi. It won’t pick up the wifi box either. Iv restarted the router, unplugged the Roku restarted and factory reset nothing works. It’s not a problem with my internet because everything else connects
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Michael Coates
(@macoates) reported
@_G_E_O_F_F @Roku We didn't have that problem. Try resetting it. You can also use as phone as a remote, especially when kids/wife lose it.
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layla
(@aidmathers) reported
@Roku my tv won't connect to wifi can you guys fix this ****, i know my wifi password. I PAY FOR MY WIFI and everything but ur piece of **** tvs will connect. thanks **** you🥰
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LeftCoast_Drummer
(@LCDrummer43) reported
@RokuSupport Is there an issue with YouTube on Roku Ultra? I can not load YouTube on my Roku Ultra or cast a YouTube video from my computer. No issues with YouTube TV. I've deleted and reinstalled the app and restarted my Ultra with no change.
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Roxxie Locks
(@ROXXIEPERSISTED) reported
@TeamYouTube Can you help with the disaster update that has killed the Youtube Channel on Roku devices? The 1/19/21 update caused channel to freeze, then roku reboots. All devices!! Help
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Roxxie Locks
(@ROXXIEPERSISTED) reported
@TeamYouTube I tried reinstalling app several times. Thousands of people are complaining about this problem on roku community. The app has stopped working on all roku devices. It is the only channel that doesn't work & the problem started with jan. 2021 update.
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Brian held
(@Jetsfan1974) reported
Anyone else having issues with @discoveryplus just stopping and going back to the @Roku homepage for no reason?
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Randy Reames
(@randyreames) reported
@thecaitcode company. After that moved a couple states away to be the web person for a major telephone / internet provider. That company got sold out so a buddy and I created a start-up to do streaming video channels on Roku and other set top devices. The problem, this was 2009 (3)
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Ashley Roberts
(@AshleyR88034955) reported
@Crunchyroll @Roku you guys gotta work together to help give your consumers a better experience than the one we get currently.
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Tiffany M Storrs
(@msladybrute) reported
@Nicholz07 @GetSpectrum Came here to comment on this - I purchased my Roku in large part to accessing cable tv from my bedroom, and I am not interested in having to buy another streaming stick or cable box. Please fix this contract dispute.
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jada wayda 🦦
(@hawaiianpunch_) reported
My roku tv remote bout wishy washy af this ***** don’t know if it wanna work or not.
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yelladude
(@yelladudechris) reported
@AppleTV @Roku Why do only certain Roku devices work for Apple TV while Disney+ can work for them all. Does Disney+ just have better people working for them than Apple TV?
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D. Carson Davis
(@DaronCDavis) reported
@PBSKIDS for the last several days I can't get the live stream to work on the app. I get the menu & a black box. Sometimes if I wait awhile it'll eventually work. If I select a show individually it will stream. I'm using the app on the Roku. Have you been experiencing any issues?
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Femme Malheureuse
(@Femme_Mal) reported
@rosieclaverton @ShaulaEvans This wretched Roku app doesn't let me prune Recently Watched or Watch Again. I'll keep picking at this until I can rid myself of someone's Lethal Weapon retrospective and their selection of awful DiCaprio flicks. Ugh, my Asian dramas are now Action Adventure films.
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D. Carson Davis
(@DaronCDavis) reported
@netflix have you been having issues with the app on Roku? I've been getting a lot of stalls and timeouts. The app moves very slow and sluggish.
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That Cat Guy 🐈🖤
(@Pockwind) reported
@shannon0318 Oh I know! I've dropped the roku remote too many times and have broken the battery cover. Yours is perilously close to the edge there
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John Textor
(@JohnTextor) reported
@MaxCagr Every business in this category, from Netflix to Roku, starts with a negative margin. The question really becomes what you are able to do with the audience that you build…Ads, upsells, betting...And, so far, they are performing well on these initiatives… Lots of work left to do
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Jimmie Fulcher
(@crimpshrine82) reported
@ESPNFANSUPPORT I got an update for the ESPN app last night on my Roku and haven’t been able to get on ever since. It says there is a network area but all of the others apps are fine. Is there a problem with it?