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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (27%)
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Playback Issues (21%)
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Buffering (19%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Greensburg |
Sign in | |
| Harrisonburg |
Crashing | |
| Ashburn |
Crashing | |
| San Antonio |
Sign in | |
| Greenwood |
Crashing | |
| Plano |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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✊🏾 But in the meantime, I’ll create my own.
(@BlackCalcite3) reported
@WillHensley87 @Roku I'm having the same issue, my TCL Roku TV is unusable...nothing works. I didn't manual update, it pushed through on its own and now my tv is bricked. It worked 30 mins ago...and now...nothing. 10.5 is not stable apparently.
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Susan Rehder
(@suerehder) reported
@Roku @Roku #RokuHomeTheater I am terrible at remembering movie titles, but it would have to be a good action flick with lots going on or something musical with lots of singing.
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KindredSpirit
(@KindredmSpirit) reported
@Roku who's responsible for the new layout menu on Roku tv that apparently started today? It's awful. Too large, takes up almost half the screen and it takes more actions to set timer and settings. Bad idea to change what was working great.
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Debra
(@eastwood1983) reported
@Roku i HATE this new online remote. it sucks. why would you change it! it’s horrible. tiny arrows and it never clicks on what you want it too. fix it #roku #remote
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Chad Feelgood
(@chadfeelgood) reported
The latest #IMPACTonAXSTV isn't working on Roku @IMPACTPlusApp... "An unexpected problem (but not server timeout or HTTP error) has been detected. Error code: -3". Last week's plays okay.
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Rob
(@PhaxTV) reported
@videogamedeals I recommend it. I have a 55” TCL Roku TV of the same model. The picture quality is really good.
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Uncommon Sense 🇺🇸
(@Uncommo77611769) reported
@Roku My Roku Ultra upgrade last night and its a complete disaster. (1) I had to reboot 2 or 3 times before anything would load. (2) Once I did get apps to load video content returned a unauthorized media error. (3) Finally after getting media to load performance is VERY slow. 1/
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⚘⛓LittleGirlLostExplores⛓⚘
(@LittleVioletBel) reported
Ok who has a roku and disney plus because I am having a Dumb Boomer Moment TM (because i am all ******** out of spoons) and I need help
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Uncommon Sense 🇺🇸
(@Uncommo77611769) reported
@Roku When transition from ads to programming it sits with spinning circle for a long time. (4) Alexa commands no longer work. It is still inked but just says thinking with no action. I think the performance is so bad the operation times out. 2/
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jeff
(@jeffrey_orange) reported
@F1Help your app does not work on my Roku at the moment
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✊🏾 But in the meantime, I’ll create my own.
(@BlackCalcite3) reported
@Roku your latest update 10.5 has now bricked my Roku TV. It worked 30 minutes ago, then your update kicked in, and now I'm unable to watch any of my premium channels. I see there are a ton of folks with with the same issue. Are you folks working on fix, because this is bad. :(
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Bee Pea
(@BeautifulBrain3) reported
@SpotifyCares I have a Roku and my Spotify won't work on it. Spotify also does not give me the option on my computer or phone to let me share it with my Roku. Please help.
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UnderHerSpellDesigns
(@Under_Her_Spel) reported
@Roku @roku when are going to fix the remote draining the batteries every 2 weeks!? You have pages of people complaining on your website about this for almost a year! What are you doing to fix this problem? I have 3 that I’m about to set on fire and go with another streaming service!
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Chris Condon
(@FuzzymanNH) reported
I have read that it might be a problem with the app trying to send an HDR signal to a non-HDR TV, and lowering the video quality from the Roku might help. But do I really want to watch Discovery at lower quality? Come on!
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THE NinjaHippie
(@ninjahippie) reported
@HBOMaxHelp Reboot makes no difference. It's only certain episodes not all. Repeatable. Have not had this issue with any other show on the app. Roku ultra. Latest firmware.
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Golf ↙ ↙ ↙
(@golf4miami) reported
Yo. @hulu_support @hulu you need to fix your **** on the Roku app. Trying to watch anything right now is a pain in the *** with it reloading every 45 seconds.
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Mark Becker
(@DarkMarkus29) reported
@Roku can we get a fix on my brand new #RokuTV to turn off the on screen volume indicator? Using a soundbar with it makes the on-screen volume completely useless. My soundbar only goes to 40 volume and the TV goes to 100🙃 it’s wacky and it’s also a visual nuisance. HELP!!
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Wynne C Blue Loves You
(@wynnecblue) reported
@KING5Seattle I don't know what you did to your Roku app recently but it isn't letting me rewind playback anymore. This is messing with my morning routine and you need to fix it.
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Darrel
(@Darrel_P) reported
@TeamYouTube Yes I have uninstalled the app and I'm having the issue on Roku as well as Fire stick
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brandon
(@dietzbrandon) reported
@Roku can you please fix the 10.5 update! If not, you are going to lose a lot of customers very soon! #softwareupdate #roku #pleasefix
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Invisible Human
(@D3viousD3vil) reported
@AmazonHelp I’m pretty sure it’s a @Roku issue, because even the app search on the tv is very slow to load
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Dess✨🦋
(@DestineeMeekins) reported
My Roku tv app is not working 😑
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juenger1701
(@juenger1701) reported
@TimLoafy @celphase @cakesandcourage and your parents wifi will work flawlessly the 4 days you are there and bork out 3 days after you are 300 miles away only fixing itself when the 2 roku boxes have switched places
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UnderHerSpellDesigns
(@Under_Her_Spel) reported
@Roku @RokuSupport When are you going to fix the remotes draining the life out of batteries!? I’m replacing batteries every 2-3 weeks! This is ridiculous to say the least! I’m about to set these remotes on fire and find a new streaming device!
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JBWs
(@DubsJules) reported
@Roku what is wrong with the Roku? It’s not working at all. I can’t update. It’s talking by itself. What the hell?!
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Chris Condon
(@FuzzymanNH) reported
I tried watching @StarTrekOnPPlus last night, @askparamount, on my @Roku Ultra, but the colors were washed out. I had to sign up for a trial on Amazon Prime and use their app on the Roku to view it properly. Help!
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exporexi
(@exporexi) reported
If you're tearing your hair out trying to get your head around setting up your own tv channel, talk to a professional developer. They can help get you set up on Roku, Amazon FireStick Tv, or Apple TV within a day, saving you time, money, and stress! #AppleTV #CertifiedDeveloper
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Joseph
(@momentumlost) reported
@jhulud @disneyplus This might be something with your system or a setting? It’s at the same level as the rest of my Roku, which is generally far louder than everything else hooked up to the media center and I can’t be arsed to fix it.
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222 👩🏽🎤
(@__femaleWEEZY_) reported
Ugh I just want my Roku to ******* work! Ugly *** device!
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Paul
(@FrankMillilitre) reported
@BritBoxHelpUK The britbox app on Roku has a message at the top of the Home Screen telling me to update the app. I’ve done this and also deleted and reinstalled the app, but it’s still there. Please help!