Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Sign in (28%)
• Crashing (28%)
• Playback Issues (20%)
• Buffering (19%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Kite	Buffering	11 hours ago
Springfield	Sign in	23 hours ago
Weiser	Playback Issues	3 days ago
Esmeraldas	Buffering	4 days ago
Tulsa	Buffering	4 days ago
Township of Evan	Buffering	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Imani Drayton (@imanidrayton27) reported 25 seconds ago

  @gcanderson57 @PlutoTV @Roku I'm using a Hisense Roku TV and mine does the same thing you've mentioned. I pretty much did everything reopened the app, restarted the TV and neither of those things worked. Like I said it could be the app that's causing the problem.

• 
  D.A.R.E Capo (@YungYinkv) reported 47 seconds ago

  Hey @Roku you may want to fix this. Howdy showing the wrong movie 😡

• 
  Sera (@Seraknits) reported 9 minutes ago

  Don’t buy a @Roku brand tv. They come with the brightest all the way down so you can’t see the screen and even Roku no support can’t fix it.

• 
  Stratosfear Tully 🇺🇸🏳️‍🌈 (@tullyfur) reported 12 minutes ago

  I'll NEVER buy another @Roku TV. Mom's is 8 years old and it was fine. Turn it on, it had all her channel numbers on antenna. Recently it's "updated" with no channel numbers, no way to just have antenna channels, and she wants to replace it because it's "broken". Garbage product.

• 
  Beautiful Frequency (@devonschramm) reported 13 minutes ago

  @RokuSupport Is there currently an outage? An automatic update on my Roku device keeps failing.

• 
  Jim Golis (@jimgolis) reported 15 minutes ago

  @hulu_support @Ann_Elyse Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.

• 
  TweeterFeeder 🏴‍☠️ (@FeedTheTweeter) reported 15 minutes ago

  @Roku tvs are the worst. Buy anything else.

• 
  Chris Ducote (@cmducote1227) reported 15 minutes ago

  @hulu_support @cole_fine Same issue here! Live channels are down. Trying to watch on Roku and all channels are stuck on a loop. Also tried on the iPhone app and get error code p-dev318.

• 
  wizard who hates ai (@0U0S0E0R0) reported 16 minutes ago

  @Roku @AMinecraftMovie @WBHomeEnt nobody ******* cares fix your load times

• 
  Jeremy Troia (@jeremy_troia) reported 16 minutes ago

  @DanHogan95 I’ve had it for 2+ years and haven’t ever had an issue. I use it via my Roku TV.

• 
  ✨imtamikalee ©™ (@imtamikalee) reported 18 minutes ago

  This is such an inconvenience especially for the money I paid. I contacted customer service so assistance only to be rerouted to get tech help with a fee. I googled if this was normal and there are SO many complaints about TCL Roku tvs blackscreening!

• 
  shelbzilla (@_shelbzilla) reported 21 minutes ago

  youtube forcing all brand accounts to be shown on roku is very annoying. i thought for sure they would fix that but it's been like 2 years. i should be able to choose which of my accounts are visible!

• 
  Skippy QSB (@Skippyqsb) reported 21 minutes ago

  . @Roku Why did you mess up the main menu? Now I've got a bunch of stuff, I don't want, that I have to scroll through to get to my apps, and I can't remove or move them. Also the app icons are smaller? Seriously? Fix this, please, and stop messing with our menus. #Roku

• 
  Primetime 📺 (@Primetime_TB) reported 25 minutes ago

  Finally watching @this_is_acw After Shock. Starting from beginning. Had issues with devices so eventually settled in on canceling the subscription through @Roku and then subscribing to @Triller_TV+ itself and hopefully this will let me watch it on 2 tvs.

• 
  Andy Hayes (@ahayes7) reported 28 minutes ago

  Need help from @DisneyPlus and @Roku ! My 4 year old son was pushing buttons and now I’m getting charged $12.99 a month. Need help stopping and reversing this!

• 
  Witchmaster (@Witchmaster) reported 30 minutes ago

  @Roku @caseyrosewilson Latest update on Roku has brought on tons of issues. Can't remove finished listings from continue watching, completing episodes goes on to random programs, etc. And periodically it just resets itself. How about rolling back to stability?

• 
  Nic (@LilNic000) reported 32 minutes ago

  Hey @DisneyPlus, why are subtitles not working today? First, I tried this week's episode of #OnlyMurders, then I tried the first episode of series 2 of #HighPotential, and neither had any subtitles. I'm in the UK and using a @Roku stick to stream. #Accessibility

• 
  Glenn 🇺🇲⚓️ (@gcanderson57) reported 33 minutes ago

  @PlutoTV I'm having a lot of issues with your app on my @Roku . The app freezes during commercials and I have exit to Home. My ROKU is running software version 15.1.4 Build 3321. Yes I've restarted the unit and no it doesn't help. Your app is version 5.45 Build 3 I've cleared the ROKU cache, removed & reinstalled your app.

• 
  Roman Empire (@saveusroman) reported 33 minutes ago

  @Roku fix your espn app.

• 
  ((MS__no__nothing)) 👨‍🦼🎗💙🔯 (@msnonothing1) reported 34 minutes ago

  @roku What is wrong with your VIAPLAY app? It works fine on my Fire TV. FIX it, or cancel and refund my money. DM for details.

• 
  Philip Logan (@philip_logan) reported 35 minutes ago

  @MsSariBrooke @Roku I can’t work out how to watch it here in the UK 😩

• 
  BLU (Nikki) (@Blutiful_Me) reported 35 minutes ago

  @Roku I need a human to talk to please and thank you. I’ve gone online and the app for help to no avail. Unable to Update Error 023.2 Wi-Fi & internet working fine

• 
  MDV (michael delvecchio (@Mdvecchio1) reported 35 minutes ago

  @Roku staying in a rental with a roku tv. Absolutely awful quality and user experience. This brand is toast lol what a piece of ****

• 
  Adam Lash (@newfoundmass) reported 36 minutes ago

  The Shudder Roku app was the worst app I'd ever used until I used the Shudder Fire TV app.

• 
  A Shubert (@ashubert) reported 37 minutes ago

  @Ask_Spectrum @Roku funny the last rep I posed this to hadn't heard about this problem. My brother was going nuts & pressed every button & found out you guys moved it. It's now the 10 second rewind button. So never mind. But you can add this bit of knowledge to your repertoire.

• 
  (Rebəl) Shane (@Smoke3x) reported 46 minutes ago

  @Roku your @espn app is STILL screwed up! Y’all need to fix it!

• 
  Greg (@Xuser784) reported 46 minutes ago

  @Roku system keeps crashing. This is a new issue as of today.

• 
  JRC_Lanoka (@JRCsystems) reported 51 minutes ago

  Hey @Roku and @prageru @DennisPrager - Did you know that apparently Roku is #blocking Prageru app? The app starts, but #anything you try watching crashes immediately and leaves you back at the main screen. Tried updating. Tried uninstall/ reinstall. Doesn't work!

• 
  🤔🤦‍♂️🤷‍♂️ (@TwittaElite) reported 56 minutes ago

  Contacted @RokuSupport last week after their own service (@TheRokuChannel) stopped working properly. A week and a half later, it's still not working. So glad I don't have a subscription through the Roku Channel or I'd be upset.

• 
  Lmn (@lmn071966) reported 59 minutes ago

  @Roku @AppleTV @TheRokuChannel No more subscriptions until you fix this live tv BS!