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Roku status: streaming issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

  • 34% Crashing (34%)
  • 24% Sign in (24%)
  • 21% Buffering (21%)
  • 18% Playback Issues (18%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

CityProblem TypeReport Time
Denver Sign in 1 hour ago
Phoenix Crashing 3 hours ago
Jacksonville Playback Issues 5 hours ago
Belford Roxo Sign in 9 hours ago
Providence Crashing 1 day ago
Township of Evan Playback Issues 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • alexsears97
    alex (@alexsears97) reported

    @Roku This new Home Screen is terrible

  • Catscollecttcg
    cats collectibles tcg (@Catscollecttcg) reported

    @Roku PLEASE HELP 🫪🫪🫪

  • CrucifiedAgape
    Jesus's Flunky (@CrucifiedAgape) reported

    Don't know whether it's my @TCL_USA @Roku TV or my @dish Hopper 3, but Lordy, I have to do a hard reboot on them nearly everyday to get them to work together.

  • shareastronomy
    Ken Hudson (@shareastronomy) reported

    I need to get off of @Roku here in the US. Changing the home page was the last straw. Any suggestions for an alternative? I could use some help.

  • ZakkRyan
    Zakk Cornish-Fraser (@ZakkRyan) reported

    @swiftfairy_13 @DiscussingFilm @Roku I highly recommend any tv that doesn’t have a build in service like Roku. Many makers and retail chains can sell same models but last few numbers are dif so you get less quality out of it. There’s some fantastic options out there though

  • SagDecWho
    𝐌𝐫𝐃𝐫 𝑺𝒂𝒈𝑫𝒆𝒄𝑾𝒉𝒐 (@SagDecWho) reported

    @ThePriorityPod @Roku I can view my ROKU camera live but the events give errors and won't show In other apps, after a few hours it goes back to the home screen. They really screwed up all the devices apparently

  • MrRamone420
    MrRamone420 (@MrRamone420) reported

    @Roku It changed over today and it's absolutely terrible. Everything is all over the place and has messed up my apps and home screen. How do I change it back, cause I'm just getting rid of this TV and will avoid using Roku system and products. You know how to lose customers

  • hughjorgen921
    Hugh Jorgen (@hughjorgen921) reported

    @Roku I have purchased numerous Roku devices, but all were purchased as appliances, not applications or services… your new home screen is quite possibly the worst intrusion of all. You are either assuming to know how we use our appliances, or you are spying on us. @DOJFraudDiv

  • iii_lonell
    Lonell Fletcher III (@iii_lonell) reported

    @Roku fix your live tv displays. It shouldn’t be so hard to list what’s being shown when it’s supposed to be in constant rotation. I’m sick of seeing NO DATA AVAILABLE

  • AndrewStaten
    Andrew Staten (@AndrewStaten) reported

    @TCL_USA @Roku So, is there really no way to go back to the old home screen UI? I don't get why companies feel the need to change things that aren't broken. More often than not, they get worse with new UIs.

  • JLGlazer
    Jennifer Glazer (@JLGlazer) reported

    @Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.

  • fmarqueze
    FrancisCOM. (@fmarqueze) reported

    @roku now it turns out that if I don't have internet I can't watch broadcast TV. What a terrible system, I'll never buy a TV with Roku again.

  • maureenmcmahon8
    Maureen Imrie (@maureenmcmahon8) reported

    This new @Roku Home Screen is awful! How can I opt out? Put it back , new upgrade is horrible.

  • Dukefan11
    Inigo Montoya (@Dukefan11) reported

    @Roku I'm a minimalist. On the home screen, your recent update added several items such as "the best across your streaming services" row, "jump to" row & an add apps button. The screen now feels very cluttered. Please help me hide these. ChatGPT says it cant be done.

  • imken24
    Ken Kallembach (@imken24) reported

    @Roku I will NOT send a DM so you can ignore me there. Solve the problem here in public so anyone with the same issue can find a solution.

  • ahoward7652
    A Howard🛩 (@ahoward7652) reported

    Don’t buy a @Roku TV. Support is terrible. TV worked perfectly for 30 days then starting have echo with optical and built speakers on. Did everything support told me to do no luck Now they ghosted me! All I want is to have it replaced.

  • dolphin4321
    1 (@dolphin4321) reported

    @Roku I've had a #Roku account for five plus years. Now I can't login/connect to My @amazonfiretv because of your ridiculous captcha and login failure. Ridiculous.

  • alexsears97
    alex (@alexsears97) reported

    @FehInsane @Roku Happening to me too. This update was terrible

  • realitybites_11
    Reality Bites (@realitybites_11) reported

    @Roku @RokuSupport your product is becoming unusable. Constantly unpairing the remote after exiting an app.

  • Jinxsyns
    Jinxsyns (@Jinxsyns) reported

    @BlueMoon_Mining @Roku Right! Besides whatever nonsense it's talking about titles this is the other reason im so angry 20 billion dollar company 450 ******* PEOPLE THEY EMPLOY THAT AT LEAST 1 OF THEM COULD ******* FIX THESE BUGS

  • HockeyDad2AandZ
    HockeyDad2A&Z (@HockeyDad2AandZ) reported

    Hey @Roku, no one asked you to do up the home screen. I used to be able to have HDMI 1 and 2 in the top row and now I have to go into the inputs to select them. That's stupid bullshit. I want my old home screen back. Not this fkng mess. Fix this.

  • tacooghost
    tac0ghost 👻🇺🇲👻 (@tacooghost) reported

    @Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.

  • lordsammygato
    Lord Sammy Gato (@lordsammygato) reported

    @Roku Wow, those changes to the app are terrible! Thanks! 👍

  • algrendh
    Al Grendh (@algrendh) reported

    @Roku this hdcp error is fcking annoying. can't you fix this 💩??

  • Qhu_NFT
    Qhu✳️🦆🏃‍♂️ (@Qhu_NFT) reported

    I have had it with @Amazon Fire Stick. I have a subscription to Shudder and Starz. I can no longer play them without buying a new subscription thru Amazon. I have a @Roku TV upstairs and have no issues playing my subscriptions. Today I ordered another Roku controller for downstairs. Shame on you Amazon. Bye fire stick. Just warning anyone who is thinking about fire stick.

  • pompanoj
    pompanoj (@pompanoj) reported

    @MoriahJovan @Roku I feel your pain. I will supress the male urge to try to fix it and simply say "TVs are so cheap they are disposable". Walmart has a 75" TV for under $400. OTOH, I used a firestick to resurrect a TV with lame internal smart tv features. The picture is much better too.

  • Ritentune
    Ritentune (@Ritentune) reported

    @Roku If you are experiencing some issues using TABLO, try hiding “Quick Access” and “Recommended Rows”. Both mess with the cache and sticking with the basic display seems to work much better. Trying to mess around with AI sometimes causes more problems than anything else!

  • lisagrim2002
    LG (@lisagrim2002) reported

    @Roku I have Backdrops set to start after 1 min of inactivity. It never starts on its own. I never had this issue with the photo streams app. It always started reliably. I've looked online for trouble shooting (like start it manually) then it might work once but not anymore

  • Country2018gal
    Countrygirl (@Country2018gal) reported

    I've been watching movies on the @Roku . The last 2 never showed the ending but immediately went to the next one in the app. What gives? I may stop watching those movies, if it continues to do that. Anyone else have that problem?

  • Y10Tax
    Yehuda @ Y10Tax (@Y10Tax) reported

    @TCL_USA @Roku @RokuSupport Is it typical that bugs can crawl into your screens? any chance you can help me out here?