Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Buffering (31%)
• Sign in (26%)
• Crashing (23%)
• Playback Issues (16%)
• Video Quality (5%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Myrtle Beach	Sign in	5 hours ago
Fort Washington	Sign in	2 days ago
Evans	Sign in	2 days ago
Rio de Janeiro	Sign in	2 days ago
Pittsburgh	Sign in	3 days ago
Saint George	Video Quality	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Keys (@MatthewKeysLive) reported 2 minutes ago

  The biggest problem with our @Roku TV: It's not earning the company any money because it is stuck in an unfixable boot loop. I bought this TV at Best Buy three years ago. It was for an elderly family member. She loved it. Until she didn't. As I was packing for the StreamTV Show last month, she called me to say her TV kept rebooting itself. "It's stuck on the spaceship thing," she said. I had no idea what that meant. I gave her my Sony TV to use while I tried to fix the problem. And let me tell you something, I have tried literally everything. I searched online for a fix, and found a number of Roku TV users who have encountered the same thing: For no reason, their TVs just randomly started boot looping, and trying to download and reinstall the firmware through Recovery Mode was no help. Some people suggested holding down the reset and power buttons for a certain length of time. That didn't work. Others suggested draining "zombie power" by pressing the power button for a half-minute while the TV is unplugged. That didn't work. A few said connecting to a mobile hotspot while in recovery might work. It didn't. One person suggested hooking the TV into a router via Ethernet. Well, this TV doesn't have an Ethernet port. This is the second Roku-powered TV that has caused us an issue. The first was a Walmart Onn-branded TV that died after six months. I figured one of Roku's own TVs was a reliable replacement, because the company told us as much when it started making its own TVs a few years ago. Then, executives promised that shipping Roku TVs where the company controlled the entire supply chain would help it make better-informed decisions about how its users were interacting with their devices, which would lead to better hardware and software experiences. Ultimately, our issue likely boils down to this: Roku uses cheap hardware in its smart TVs and streaming boxes to keep costs low. Executives said as much earlier this year when they affirmed that the ongoing processor and RAM shortage was likely to be a boon for Roku's business, because the company's operating system doesn't require premium hardware to operate. But the decision to use cheap hardware also means that it is more prone to breaking, and that is a major problem for a company like Roku. The company's $1.1 billion platform business is inherently dependent on consumers having reliable hardware that allows them to interact with said platform. When streaming devices and smart TVs break, it not only prevents customers from using their platform, it leaves a sour taste in their mouths — and customers are prone to abandoning the platform for a competitor. Which, in my family member's home, is now what has happened. She's inherited my six-year-old Sony TV, and she loves it. She's not giving it back. It runs Android. There's a bit of a learning curve, but she's committed to figuring it out. "I'm done with Roku," she told me. "I hope Fox knows what they're buying." $ROKU

• 
  Moe's Place (@MeetYouAtMoes) reported 4 minutes ago

  @theblaze Please tell me why your app on @Roku has CONSTANT buffering problems. It's the only streaming service I have that does this. Every show, every day, I have to back out of the live show and come back in every 10 to 15 minutes because of buffering. It's making all the shows I dearly love completely unwatchable. Please respond, or I'm going to have to cancel, because there is just no point paying for this.

• 
  The Diary Of A Social Gal (Stephanie Dolce) (@AxTheEx) reported 6 minutes ago

  @Roku how come I can’t create an account and I only have to sign in as a guest!? what kind of stupid set up is this?

• 
  al 🪻 (@al_bookjourney) reported 6 minutes ago

  @Roku @F1Help two weeks later and it’s still broken🤡

• 
  All Late Models (@AllLateModels) reported 8 minutes ago

  I’m getting an error code for @FloRacing on the @Roku app. Anybody else having problems??

• 
  Fletch will return in Avengers Doomsday (@IMFletcher2) reported 16 minutes ago

  @BigKorn80 @Roku That doesn't work now.

• 
  Lonell Fletcher III (@iii_lonell) reported 19 minutes ago

  @Roku fix your live tv displays. It shouldn’t be so hard to list what’s being shown when it’s supposed to be in constant rotation. I’m sick of seeing NO DATA AVAILABLE

• 
  Morticia (@Morticia121212) reported 21 minutes ago

  @tacooghost @Roku I've seen where others have watched the episode already. I was thinking it was a problem with the subscription through Roku TV that was the problem.

• 
  Countrygirl (@Country2018gal) reported 22 minutes ago

  I've been watching movies on the @Roku . The last 2 never showed the ending but immediately went to the next one in the app. What gives? I may stop watching those movies, if it continues to do that. Anyone else have that problem?

• 
  Patsy Stone (@ItIsPatsyStone) reported 22 minutes ago

  @Roku You should be concentrating on making your site work. The app doesn't work & your website doesn't work either

• 
  Reductio ad absurdum, PhD. 🐑🥫😘 my 🫏. (@tweetbuster01) reported 23 minutes ago

  @Roku @calvinbrain97 I have a issue with it. On several Roku’s and EXCLUSIVELY ON SPECTRUM app, the closed caption feature just stops working even though it says it ON. And it’s in ALL programs and channels on the app. WTF. I have to exit app, load something else then come back to Spectrum to fix

• 
  trapuh (@trapuh) reported 23 minutes ago

  @Roku Problem started July 5th I’ve tried everything, sound still works but tv screen is still like the picture above, I’ve seen on Reddit that your tvs do this to plenty of people i don’t think anybody has a fix for it yet

• 
  Rick Mclane (@oletruckers1977) reported 24 minutes ago

  @Roku Nope didn’t do anything just got up turned it and had to login AGAIN. Doesn’t make sense don’t have trouble with anything else with ur system

• 
  𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported 25 minutes ago

  @Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!

• 
  Heather Larson 955,703 (@WriterHeatherL) reported 27 minutes ago

  @SaThomas__ I get it with every “smart” tv. Roku, Google, the Amazon thing… they all stink. Same class. All annoying. @Roku is no different to me. I had no problems with OTA tv, js

• 
  Rhymes with funky (@KirkYuhnke) reported 27 minutes ago

  @MatthewKeysLive @Roku Problem is... finding an actual "dumb tv" is almost impossible anymore. The business model for TV companies has shifted. They don't make $ when I buy the TV anymore.

• 
  Bill Foody (@CnsmrsFightBack) reported 32 minutes ago

  @Roku dipshits, your new "backdrops" screensaver doesn't work. It just hangs on the splashscreen on Roku TV #incompetent

• 
  1980s Boxing (@80sBoxing) reported 32 minutes ago

  @Roku It's awful. More clutter I do not need and I need to click down just to get to all of my apps. Simple and streamlined is always better. Why are you trying to fix things that aren't broken?

• 
  Bryan Wayne (@mrhappybw) reported 33 minutes ago

  @BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.

• 
  NorthRoad Creations (@northroadcreate) reported 37 minutes ago

  Why isn’t @AppleTV working on @Roku since whatever stupid Roku redesign/update they did? By the way Roku, no one asked for that nonsense. Leave things alone when they work!

• 
  SlowdownMemes (@PokeyTexan) reported 38 minutes ago

  @YouTube please fix the Jump Forward feature on your @Roku app. I don’t care whose end of the tech it’s on. I pay for three YT Premium, so that my kiddos don’t infect my feed or complain about what each other watch. I’ve told them “ give it a few days to patch it”. It’s been hell

• 
  Connor Smith (@CK_Smitty) reported 41 minutes ago

  @foxone App isn’t working on @Roku. Turns on for 5 mins then goes back to Home Screen. Help.

• 
  Lee 🇺🇸 (@redneckleeusmc) reported 43 minutes ago

  @Roku joins the total enshittification gang with its trash update. User customizations, gone. UI is terrible, everything is high-friction, and there are more ads. This is for a device I pay for. It's hard to name a single thing in tech that hasn't gotten markedly worse in nearly every way the last five years. Windows. Mac. Linux. iOS. Google. Amazon. Netflix.

• 
  Sydney 👑 (@LoveMyFFAJacket) reported 43 minutes ago

  @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

• 
  🎣 (@SpangleAngler) reported 45 minutes ago

  @Roku If the playback speed on Roku TV for U-Tube videos suddenly stopped working and that feature is no longer even available (it once was), is that fixable through Roku support or is that @YouTube who would fix it? Our family's TV used to have playback speed options but now doesn't

• 
  Ken Kallembach (@imken24) reported 46 minutes ago

  @Roku I will NOT send a DM so you can ignore me there. Solve the problem here in public so anyone with the same issue can find a solution.

• 
  Sarah Young (@Sarah_young5314) reported 50 minutes ago

  @Roku, I’m not happy. We have a ONN Roku TV. We have an antenna. Until today, I could watch local channels. Now I can’t. I followed all the steps to fix this. Every one. Then I hoped onto chat and had to talk to two different reps, neither of which fixed the issue. One said (1)

• 
  Damian (@Damian08993101) reported 51 minutes ago

  @DeadCarnival @Roku It’s crazy how @Roku doesn’t realize that a clean interface is their one best quality. I am tired of having to turn off the same unwanted features over and over again. And with the latest crappy update, I’m stuck with a lot of junk that can’t be turned off. Awful.

• 
  FrancisCOM. (@fmarqueze) reported 57 minutes ago

  @roku now it turns out that if I don't have internet I can't watch broadcast TV. What a terrible system, I'll never buy a TV with Roku again.

• 
  Arlene (@zfatcat2) reported 60 minutes ago

  @EarperMarine @Roku Are other people having the same problem? It's a Roku and/or TV programming issue that affects the apps running on it. Jeez...what a pain...I'm sure. 😳