Roku status: streaming issues and outage reports
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Full Outage Map
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Sign in (27%)
- Crashing (26%)
- Buffering (24%)
- Playback Issues (18%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alexandria
|
Buffering | 7 hours ago |
|
Alexandria
|
Buffering | 8 hours ago |
|
Knoxville
|
Buffering | 2 days ago |
 São Paulo
|
Buffering | 2 days ago |
|
Phoenix
|
Sign in | 5 days ago |
|
Dallas
|
Buffering | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Hartland (@harty2you) reported@Roku well done , my HD Streaming stick is now getting BBC iPlayer that has been unavailable for the past few days. Obviously a major Tech problem.
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Jason (@ManuteSwol) reported@Roku Are you guys having some kind of outage? One of my devices failed to update... I factory reset it and now cannot add Apps. Your web site says there is a known issue. How about an update?
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((MS__no__nothing)) 👨🦼🎗💙🔯 (@msnonothing1) reported@Roku FIX your apps already. ViaPlay, Howdy. Hire some good techs & earn your money. Two days now. Shame on you. @RokuSupport & tell your AI bot what go sod yourself means...
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Mary McNeight (@ServiceDogAcdmy) reported@Roku What the HECK did you do to live tv pause? There is no way to fast forward and see where you are in the program. You’ve literally broken the best feature of having a Roku TV.
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DeluluDad (@BagLampPillow) reportedFix: On my TCL Roku TV whenever I would turn a movie on Disney+ it would turn to a dark almost black screen. after I went into Picture Settings, turned the Backlight down from 100, it worked.
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Bill Howell (@Bill_Howell_) reported@Roku I have done all that and I am not the only one complaining about this. Interesting an older Roku device in another room doesn't have this issue. It started with a new purchase of a new 4k streaming stick.
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A Shubert (@ashubert) reported@Ask_Spectrum is there any plan to fix the "last channel" function on app for @Roku using the RW button. Functioned for years & it just stopped. Every Roku I have no longer has this function. It's really annoying to not be able toggle back/forward. V15.2 B:0
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Mary Ashbaugh (@MaryAshbaugh6) reported@Roku fix your ESPN app please. Tired of the games going backwards and freezing up.
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John Anthony Morris (@johns_jewels) reported@hulu_support Network error message. Streaming on @Roku TV. Settings indicate I’m connected with excellent signal strength.
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Harvey Jackalope (@HarveyJackalope) reported@AppleTV and @Roku need to figure out why I can't watch @F1 without the Roku freezing and restarting after 10 minutes. Having no such issues watching on my phone.
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((MS__no__nothing)) 👨🦼🎗💙🔯 (@msnonothing1) reported@roku What is wrong with your VIAPLAY app? It works fine on my Fire TV. FIX it, or cancel and refund my money. DM for details.
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Robby Thomas (@RobbyThomas2525) reported@Roku @RokuSupport i got a problem with playing video files from a NAS using the roku media player app i have videos that worked before but after i started using the format MPEG2 and AC3 and it's a .MKV file the video works but not the audio doesn't work it works on my
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scottycatt (@scottycatt) reported@Roku @TheRokuChannel Just had the worst customer service experience with ROKU. Dealt with 6-7 different reps. Each one telling a different story of why my purchased subscriptions wouldn’t work. Ranged from uninformed to just plain lazy & uninterested in helping. NEVER AGAIN!
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Catherine of Siena (@1catherinesiena) reportedWhat’s the problem @directv with logging into my account for my @Roku ? The login hasn’t changed as in password until you’ve stated otherwise in my several attempts to access through my Roku. Further makes no sense since other TV/Roku in household is ‘up’ right now.
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Dannics (@DANNICSX) reported@rokudoesnothing @SpaceSama @gekiko_bathory Thank you Roku. I agree. dialing things back to drama doesnt solve things. doesnt matter from whom.i just got riled up and apologize. i hope others actually involved and knowing more who dials what can be of rightious help for both being this awful situation.
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Brittney (@hope_britt) reported@DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy
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cal poly (@itsnotjt) reported@NBCSPhilly @Roku change the app back to allow us to scan QR code. Also he time sign in. I’m sick and tired of typing out this long website link every day
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B (@shortbumble22) reportedTrying to change the batteries in my @Roku remote for the first time. Except there is a lip at the bottom of where the batteries go, I am sure to help prevent them from popping out on accident...BUT HOW THE HELL DO I GET THEM OUT ON PURPOSE.
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Watermelon Sugar (Bisan's version) (@HippieChic82) reportedNever mind a 3 hour #SmackDown whatever is going on with @verizon or my @Roku TV. I can't get rid of this damn playback error. I even did a whole damn factory reset to my TV and still getting error code PLYB_122 for over a month. My TV is BARELY 5 years old.
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Sarah with an h (@SarahDoesKC) reportedThis is a total first world problem, but I lose my mind that it takes 12 minutes and 85 clicks to finally get to the show I’m trying to watch and one accidental step of my dog to wind up on Roku Greatest Hits.
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Lmn (@lmn071966) reported@Roku @AppleTV @TheRokuChannel No more subscriptions until you fix this live tv BS!
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Glenn 🇺🇲⚓️ (@gcanderson57) reported@PlutoTV I'm having a lot of issues with your app on my @Roku . The app freezes during commercials and I have exit to Home. My ROKU is running software version 15.1.4 Build 3321. Yes I've restarted the unit and no it doesn't help. Your app is version 5.45 Build 3 I've cleared the ROKU cache, removed & reinstalled your app.
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we_are_disappointed (@disappointedAF) reported@OGCrimsonJester Just caught Big Trouble last night on Roku.
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Jim Golis (@jimgolis) reported@hulu_support @Ann_Elyse Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.
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MDV (michael delvecchio (@Mdvecchio1) reported@Roku staying in a rental with a roku tv. Absolutely awful quality and user experience. This brand is toast lol what a piece of ****
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Tells, MBA (@tdotcade) reported@Roku Disney Plus isn’t working on my Roku Ultra. Hasn’t been for over a week. Fix this.
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Born Free Pronoun-free 🇺🇸 (@SLnat) reported@Roku you’ve got to do something about your remote control design. It’s terrible! The buttons don’t depress well, they roll and often require pressing multiple times to make a selection. Take a page off Xumo, Apple TV or FireTV. Redesign your remote!!
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Skippy QSB (@Skippyqsb) reported@Roku @TheRokuChannel Keep getting connection issue error and telling me to check my connection, then it dumps me back to main Roku menu. Connection is fine. I have no problems with other apps, just with Roku Channel. I have checked for updates and rebooted. Still getting error.
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chinedu🦀 (@chinedu_10) reported@Roku is there a reason why your devices stopped connecting to WIFI? And is this a regional issue? I could connect to the Hotspot on my iPhone. But I can’t connect WIFI to the device. I’ve tried multiple WIFI from different ISPs.
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Kevin Stern (@Atherworld) reported@DisneyPlus Your Roku TV App won't work. Anything I try to watch comes up as a black screen. I can see things when fast forwarding/rewinding, but playing is a black screen. I did not just renew for the month to not watch your programming you know.