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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (25%)
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Buffering (23%)
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Playback Issues (19%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Springfield |
Crashing | |
| Garland |
Sign in | |
| Irving |
Playback Issues | |
| Broken Arrow |
Crashing | |
| Fort Pierce |
Buffering | |
| Hayesville |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Tay
(@taytay_100crs) reported
@Roku @RokuSupport Did you guys do something to prevent older Roku devices from working? I have 2 older roku streaming devices and both worked yesterday but not today. My 2 new roku TVs that have both been purchased within the last 12 months both work with no problems.
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Liz
(@emburk11) reported
After months of getting kicked off work video calls, being unable to download updates on our phone, and crashing our streaming services mid-show, our Roku just told us to “connect to a better or high speed internet connection” 🥴 Looking at you @Ask_Spectrum
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Kendall
(@kendallkotcher) reported
.@paramountplus hasn’t worked in weeks. Logged out and in, reset roku, nothing helps. “Can’t display content right now” but the show is literally playing behind the error message.
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I.M. Peachy
(@IMPeachy1331) reported
@hulu_support pathetic service. You have an issue that is known on Roku players and you just let it sit like a time bomb. Sure am glad I pay an obscene amount to NOT BE ABLE TO USE YOUR DAMN APP!
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Brian
(@bcole_wrld) reported
@NBA hornets game for league pass is not working on Roku tv - "The video playback URL is not currently available. Please try again later." I paid a lot of money for this service I should be able to watch a game!
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Chaunda L Moore
(@chaunda_l) reported
@TWalkingDWorld I’m having problems keeping up too. When I had cable I could. But $223.00 a month wasn’t doing it for me. It’s all over Roku but where. Can somebody point me in the right direction
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Amazon Help
(@AmazonHelp) reported
@WritingGopher Hi! We do apologize for the negative experience! Since we're unable to view account details via social media, can you tell us what response, or error message you're seeing when you try to use Prime Video on your Roku? -Chuck
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Caz Batten Music
(@cazbattenberg) reported
@virginmedia Hi @virginmedia! Several months along, still having the same issues here at the back of my house with both my TV/Roku stick. I've tried all of your tips. I've tried scanning for black spots. My WiFi doesn't even show up on my Roku stick's network options anymore. Please help!
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Stacey Luna
(@Staceyluna416) reported
@slinganswers Sling is not working on fire or roku can't access sling help online. All other internet access is working
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Jay Jurden be lying on here
(@JayJurden) reported
@TheWindGodVonte Roku and his damn boyfriend trouble had him caught up
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C.J.
(@griffithscj) reported
Okay we tried @roku we really tried. But the damn thing won’t stay connected to the Wi-Fi, each app has its own special problem (freezing, crashing, won’t play), and if we leave the house for like a day, we have to restart the device. It’s just a mess.
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#HH SHAQ 🍾
(@humblehustlin) reported
@Roglo_ If u get a Roku stick they do the screen mirror **** on they app with no problems just gotta be connected to the same WiFi
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Frank Anthony
(@FrankD_20) reported
@YESNetwork the roku app doesn’t allow me to play live broadcast. It only allows me to see highlights. That means no Kay Show or Nets. Is this a known problem?
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Waluigi. Normal
(@WaluigiNormal) reported
@limitlessjest @KelgoreTrout Yeah their on device apps seem horrible. I got around it by casting from my phone, Roku supports that with some apps? Wish they'd fix it
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$imon
(@simon_webb20) reported
I swear if my roku still doesn’t wanna work after I get food I will yeet this little hockey puck lookin mf into the next galaxy
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Bart Leahy
(@WritingGopher) reported
Still can’t get @PrimeVideo to work on my @Roku TV. @Ask_Spectrum referred me to Amazon, Amazon referred me to Roku, and Roku isn’t taking technical support calls. I don’t to miss The Expanse when it comes back. WTH, guys? How do I fix this?!?
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Mark Bajkowski
(@mworkflow) reported
@paramountplus Does your website (404 and login error) and the entire network (only your logo shows on Roku) is experiencing tech problems, right now?
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PieWhisperer
(@PieWhisperer) reported
from
Phoenix, Arizona
@Roku @RokuSupport I'm still waiting for a response from you on a hacked account that was charged to me for a fight on November 7th. If it's not too much trouble, do you think you could respond to a customer's query?
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AKFemme🌊🌊🌊
(@debtrimm) reported
@AcornTV I got a gift subscription a week ago. Recipient entered the code incorrectly, into Roku instead of TV. I need a new code or money refunded. Sent emails, went through help page, you send me the same code! 7 Days we've been asking for help. #Help #AcornTV #NoCSR
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Amicus
(@Amicus_19) reported
@SquaredShine you download Plex Media Server on PC then download the Plex app on the Roku. After you do that, you choose what video files you want to add to the media server and turn on the app on roku. if everything is set up correctly and your PC is still on, it should work.
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I.M. Peachy
(@IMPeachy1331) reported
@hulu_support what the hell… I log in and every show I try to play is having trouble… restart my Roku still nothing. Every app works but Hulu.
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Bbombshellx
(@Bbombshellx1) reported
@peacockTV Are there any updates to your app constantly crashing on the Roku device? It’s a popular issue that your app crashes every 1-2 hours on Roku with the premium package. Pls respond otherwise I will cancel my premium
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Kelly
(@kellys_022) reported
@FisherJillian @DTrent_Nichols Spectrum is the worst!! My roku remote controls everything
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Cālix Leigh-Reign
(@CalixLeighReign) reported
@HBOMaxHelp Roku, Firefox and Chrome. Doesn't work on any of those. I press play, it returns me to the dashboard
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Kat
(@katters13) reported
@GetSpectrum your app is not working on my Roku. This started yesterday, any word on when you plan on getting this fixed? Yes, I have rebooted the Roku and my router as well. Still not allowing me to sign in
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Madison
(@Kinsey_Madison_) reported
@XfinitySupport are you ever gonna work on Roku again, if so, how many days of games am I gonna miss.
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iPodParf
(@ipodparf) reported
@Roku your subscription management page has been giving me a 500 error for 3 days now. Please fix.
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Ais 🍦
(@txtdariais_) reported
If Roku chounen would be cover by either Akatsuki or Undead and then the beatmap is worst– I'm going to throw hands...
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Travis Mayes
(@travismayes) reported
@Roku still having problems with DirecTV stream the audio sucks
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nairb
(@nairb8833) reported
@XfinitySupport I guess, but can you confirm if there are issues with the Xfinity app on Roku’s?