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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (28%)
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Crashing (27%)
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Playback Issues (21%)
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Buffering (21%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Sign in | |
| Sioux Falls |
Sign in | |
| Schenectady |
Playback Issues | |
| Street |
Playback Issues | |
| Wexford |
Crashing | |
| Hardeeville |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Jacki Kammerer
(@Jprincess2005) reported
@Roku @RokuSupport @YouTube every time I try to go on YouTube on my roku3, the roku freezes and restarts... This hasn't happened before, why am I having this issue? I've already tried removing and re-adding the channel and got the same outcome.
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Joe Biden owes me $2000
(@EricBnoRakim) reported
YouTubers be like “What’s up it’s your boy back with another video” sir I have never seen you before in my life I just want to know how to fix my roku remote and then I will never watch another one of your videos again
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Lemon🦋
(@cutemaybefunny) reported
@Netflixhelps Hey! I unplugged it and plugged it back in and it works now but I have a Roku tv and it was freezing and then it would play but lag or give the error that the video couldn’t be accessed and it was only netflix doing it.
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Mega Doodoo
(@cataquacks) reported
It's astounding how much worse the crunchyroll app gets with each iteration. The current roku app is pretty much unusable
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eikerir
(@eikerir) reported
@RokuUK @Roku tomorrow will be 21 days since I sent my faulty unit back to you for a guarantee replacement and I’m still waiting. Quite a bit more than the 3-5 working days you promised. Can anyone help with this at all? Your email/chat customer support has been useless so far.
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B.C. Wallin
(@BCWallin) reported
@avishaiw @AppleTV @Roku Roku 4K TV should work with Airplay. If they know how to open the show on a phone or computer or tablet, they should be able to send it to the TV
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LRBatman
(@RedOverBlueN502) reported
@snicklefritz35 I had great luck with Samsung TVs quality -wise . However I got tired of the fact that new apps often weren’t available without a Roku/ fire stick if tv was even a couple years old . So I bought TCL Roku Tv and it’s wonderful!
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Christopher Garica
(@Carnage_Furkat) reported
@kev_mystical @FUNimation Broken for EVERY new same day episode on Roku and phone it seems. PS4 is hit it miss.
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Chadwin
(@Chadwin_ning) reported
@Spotify your coders are morons & your executives are greedy chimps. Why can I see video podcasts on my phone but not my TV? Whoever wrote the version of your app for Roku should be shot, this layout is atrocious & IT DOESN'T WORK.
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BLACKLIVESMATTER
(@glenn_pottz) reported
@Roku @YouTube I have tried to use the app several times now even after removing it and adding it back. Each time it freezes my roku and forces a reboot. What is going on? Please fix this.
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Jasper_Stenson
(@JasperStenson) reported
@yogawithadriene The day 30 video is locked on my roku FWFG app. Says I need subscription. Already have a year subscription, already tried to sign in/out, etc.
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NOW TV
(@NOWTV) reported
@kevinpilk Hi Kevin. Try restarting the Roku and the router at the same time. Hopefully this solves the issue.
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midwest mediocrity
(@jburris00) reported
Hopefully one of you can help with this.. At work we have a Sharp Roku tv. We use it for the WWE NETWORK but every time we try to watch something the app crashes. I’ve removed the app, did a factory reset, checked for updates.... any idea on how to fix?
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Lemon🦋
(@cutemaybefunny) reported
@BennieGiggs @netflix @Roku I had to unplug my tv for a few secs and plug it back in for it to work
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Bryan Saint
(@TheBryanSaint) reported
Waiting for @netflix to update their @Roku app. Everything else works fine, but Netflix on every TV has had issues for over a month.
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Cohrs Light
(@Cohrs_Light) reported
One more reason I hate @Ask_Spectrum We pay a huge subscription every month only for these jerks to cancel their deal with Roku. Now we can’t stream inside our own house anymore. Installed apps don’t even work. #spectrumsucks @GetSpectrum
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Glenn Pegden - ☎️📟💾 Ⓗằ⒞𝓴𝗘ṝ
(@GlennPegden) reported
@plex Though explaining to the family that the games on work on one TV "channel" and not on the smart apps, firesticks, tablets, roku etc might be a tough sell
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Tasha Bibby 🍁🍂
(@_Tibby_) reported
from
Portsmouth, England
@RokuSupport why does iPlayer crash the Roku box everytime you try and open the app? It works fine for about 3 months and now it doesn’t work at all? 🤨
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sam 🐘
(@sammi_sweethart) reported
Soooo my roku melted into my tv .. anyone else have this problem???
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Fozzee
(@Fozzee_1970) reported
@jacklemaitre @bt_uk I keep getting this error on the Roku streaming box too. HD channel works OK but Ultimate channel shows error. Annoying!
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midwest mediocrity
(@jburris00) reported
@Mudmunkee Nope. I’ve been trying to fix it for weeks now. I’ve reset the tv/internet; I’ve removed the app/restarted/added app, I’ve tried updating the tv/app/roku.
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🇺🇸🇬🇧🦚
(@uktlcblu) reported
@VolumeTVonRoku please help me figure out my out of sync roku with my tv. It is driving me insane. I have tried everything. I can fix it by turning the tv off and on but it works for a minute!
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Mike White
(@MikeWhiteCCR) reported
@the_real_AmitJ @BahamaBen9 YouTube TV doesn’t work with Firestick of any kind. Pissing match between google and Amazon I suppose. Quite irritating as I didn’t know that when I cut the Directv cord and half my TVs are Firestick. The other half are Roku or Samsung and Yttv works fine. I might try FUBO out.
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Lucas
(@MetaReflexive) reported
The clicking noise that televisions make when you’re scrolling on roku, Hulu, etc. is excruciating. One of the worst sounds I’ve ever heard.
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😾
(@Pheebert) reported
Why won’t my crunchyroll app work on my Roku tv :(
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Josh 🌊🕺🌊 #FBRparty
(@Joshed) reported
@discoveryplus discovered a bug in your roku app. Sometimes autoplay goes to a black screen instead of the next episode. When I go back to episode list, the episode that black screened had been marked as fully watched. I don't like this. Please fix. #EpicFail #Rant
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🇺🇸🇬🇧🦚
(@uktlcblu) reported
@Roku please help me figure out my out of sync roku with my tv. It is driving me insane. I have tried everything. I can fix it by turning the tv off and on but it works for a minute!
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Matt
(@UsedToBeMattG) reported
@jburris00 I use Roku on all my TVs, I’ve never had this issue. But, my Sharp Roku tv did die after like 24 months. So.... maybe sharp sucks, not Roku? Cheap fix could be, get a Roku stick and see if it works?
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Kevin Pilkington
(@kevinpilk) reported
@nowtv Just bought a new Roku box but can not sign in to Now TV just says Oops something went wrong. Old box is working fine. Help please.
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Laura
(@lauradzlg) reported
@discoveryplus your Roku app is garbage, FYI. I won’t be continuing after free trial ends- let me know if y’all ever fix episodes skipping backwards over & over partway through playing