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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Crashing (25%)
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Buffering (23%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Conway |
Buffering | |
| Detroit |
Playback Issues | |
| Houston |
Buffering | |
 Sherbrooke |
Crashing | |
| Hicksville |
Playback Issues | |
| Timonium |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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KYaniss 🌛
(@KarlaJanice7) reported
@NBATV fix your app in all your media - have the NBA League but I cannot watch it because your app in different platforms are USELESS (PS5, Xbox, Roku, and phone).
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Not Really Such A Boob Punch
(@TinasBoobPunch) reported
@secretlybatman Thanks. That does sound like it would interest me, even if it's lesser overall quality! Putting a follow on Roku so they'll let me know whenever it's available on a service I have.
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Maty
(@MatyRice) reported
@NBALPSupport if you guys can’t get your Roku app to work correctly, I’m gonna need a refund. This is unacceptable
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Craig Cassel
(@Codsterdad1996) reported
Anybody else having issues watching NFL games on @paramountplus via their @Roku ? Plus shows are not loading either
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charles foster kate
(@hexbugfightclub) reported
Disney+ on roku is so broken that marge Simpson wouldn’t stop speaking French until I uninstalled and re-downloaded the app ON MY PHONE and changed the language preferences for that episode
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Gabe
(@gabe90034) reported
@EricDrown @NBALPSupport I get the same issue on my Roku even today. I figured out a workaround. After it goes to the black screen, I click back on my remote. The game will then play as a small preview. Then, click back into the game, and it works.
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Kevin Kolk
(@siberianmi) reported
@richburroughs The Roku remote on your phone (and some models) supports voice commands, which can do things like “fast forward two minutes” that work great for content with ads.
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Gabe
(@gabe90034) reported
@brianwipf @NBALPSupport @RokuSupport I get the same issue on my Roku. I figured out a workaround. After it goes to the black screen, I click back on my remote. The game will then play as a small preview. Then, click back into the game, and it works.
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KYaniss 🌛
(@KarlaJanice7) reported
@KOT4Q The app does not work in PS5 or Xbox, is not working on Roku and the app is lagging so much that is a joke.
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John Hanson
(@JohnH99987) reported
@AdamCrigler @rumblevideo The Roku app needs work. Can it at least show the length of the video on the preview?
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Gabe
(@gabe90034) reported
@oordco @NBALPSupport I get the same issue on my Roku. I figured out a workaround. After it goes to the black screen, I click back on my remote. The game will then play as a small preview. Then, click back into the game, and it works.
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Jack Sparks
(@JSConiferCO) reported
@TheGeffyMan I was able to authenticate my Directv League Pass on the NBA Roku channel and it worked fine. But can’t do it with the NBA app on phone or tablet. And Directv support - while trying to be helpful - are not able to help or even understand the annual problem.
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Alex Peerenboom
(@alexpeerenboom) reported
from
Portland, Oregon
@BrawleyPDX We watched this during the worst of covid. Had never seen it before, and didn't know it was back again (we saw the Roku stuff too).
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Sean Sizemore
(@SeanS1135) reported
@SwipaCam I tried watching on the family Xbox in the living room didn’t work, so I brought my ps5 in there, didn’t work, then brought it back in my room, didn’t work, then brought in a roku tv, didn’t work, then after going in an all out rage I tried my phone and it worked.
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🎃Todd & the Book of Pure Evil🎃
(@Todd4LOM) reported
@TomPadfoot I’m using Roku and I’ve never really had any issues with it until now. I did a forced restart and I’m trying again. The episode I want is playing fine on the Shudder app on my phone.
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Travis T Williams
(@OnAFoldDraw) reported
Just a few clicks shy of buying a new @Roku remote off of @amazon, taking it with me to work every day - and not letting the family know about it… just so I always have one at home when I want it. Yes, I know there’s an app but it doesn’t always work with a cold TV
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Fired CNN+ Employee
(@mike_fromSJ) reported
@jtylerconway Well looks like You got got bc you can cop a 400$ Roku tv and be done with it all. 5k for **** that don’t work sounds like it sucks
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Austin Herr
(@austinherr5) reported
@crosseyedcamel @tslate34 @JustinMBibb I went back and forth with them for 2 weeks last season because the phone app said invalid login, but it worked on the roku app. Customer service was super unhelpful and never helped me fix it so I gave up
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Gabe
(@gabe90034) reported
@KevChestnut I get the same issue on my Roku. I figured out a workaround. After it goes to the black screen, I click back on my remote. The game will then play as a small preview. Then, click back into the game, and it works.
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Dave King
(@dkingloyno) reported
@snowlikejonn When I started streaming Bally I had to get an Apple TV for it to run right. It’s still very glitchy but at least it solved the freezing and audio sync issues. It was garbage on my Roku although I have no other problems on the other Roku’s in the house.
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Ellis Redding
(@TireWorldLou) reported
The TBS Roku app is literally unusable. And so is watching online. Neither are working. **** TBS.
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mk 🦇 • D-29
(@reigningrobin) reported
me at work talking fondly of my roku tv to my coworker then coming home that night for it to never turn on again. CRUEL
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B
(@blake_stakes) reported
Okay Twitter, the Bally Sports app on my Roku think I'm in the NOLA market and won't let me watch the Mavs game. I can watch it on my phone or Fire Stick, but not my Roku. What's the fix? .@BallySportsSW
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DS
(@ChaSiuBaoDS) reported
@Sling @slinganswers If parental controls are on an account and device, why is it not required if someone tries to add a streaming service on the Roku app? It completely defeats the purpose of having a PIN and your dev team needs to fix this issue.
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OORDCO™️
(@oordco) reported
@NBALPSupport games don’t play on roku, just a black screen. Why is league pass terrible year after year?
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Gaston
(@gastonxleone) reported
@NBALPSupport how did league pass get WORSE this year?? doesn’t function at all on roku, HELP!
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GettingYourGoat
(@ilikejazzut) reported
@ItsShake4ndbake Couldn't get mine to work at all on Xbox, but got the NBA app on my Roku and it's been playing smoothly
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Tyler Conway
(@jtylerconway) reported
@mike_fromSJ I shouldn’t have to buy a $40 Roku when I have 5k in TV equipment right in front of me that should just work properly
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Davel Raleigh
(@davelguy) reported
@BallySports Doesn’t work on Roku!
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Ellis Redding
(@TireWorldLou) reported
The TBS Roku app is literally unusable. **** TBS.