RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • rsFakeAU rs.FakeAU (@rsFakeAU) reported

    I really take being able to login to RuneScape everyday without being locked out for granted, huh?

  • Hungry69366753 Hungry (@Hungry69366753) reported

    @JagexSupport Lmfao are you new? I can’t login to my account cause your company sucks so how am I gonna be refunded when you need to login with your RuneScape account? You guys should not have taken a charge from me yesterday

  • YourMuthr James DeleteStoneSpirits McCarthy (@YourMuthr) reported

    @BlueTwitte @JagexAllstar @RuneScape Keep trying customer service. I've had two RuneScape accounts for 13 years now and neither of them have had any issues. Whatever happened to your account is probably well-deserved. This conversation is over.

  • mfmitxh Mitch (@mfmitxh) reported

    @RuneScape I give it a week and if y'all don't fix the fuxk up y'all had, it could be the beginning of the end of runescape

  • starrdiver daft punk enjoyer (@starrdiver) reported

    @SutaVR real **** though when i was like 7 years old and first getting into runescape, i was convinced that if i killed too many spiders i would get in trouble for bug abuse

  • kidili1991 Dejan Jeremic (@kidili1991) reported

    @_French___ @RuneScape You do realise that RS has over 200m accounts created,1% is 2m. People at Jagex are working their asses off to recover all thosr accounts. Yes I'm one of the 1% who hasn't been able to login in over 2 weeks,yet I haven't complaint once and am fully understanding why I am unable

  • NoLimitLoser dijkie12 (@NoLimitLoser) reported

    @JagexHelpFrost @JagexSupport It's still not working from this day, and I'm really sad. I really expect a little nice gift in my inventory for the inconvenience. :(

  • luke_roo Roo Rider Luke (@luke_roo) reported

    @_French___ @RuneScape Personally I’d give back the game time paid members have lost - the only issue being there’s hundreds of cheap *** seagulls trying to swipe free stuff. No more compensation needed, it’s not like most of these people complaining can actually do end game pvm anyway...

  • HoedByTheMan A (@HoedByTheMan) reported

    @JagexSupport @shinthefish I can login on any account but my main. Im having a different issue and i really need it resolved... with my main account i can login on runescapes website but not clients.. and yes i know the registration email its what i always use. Please help :( @JagexSupport

  • DefineHp DefineHP@twitchtv (@DefineHp) reported

    @RuneScape So still can't login to both of my main RS3 accounts :'( 3 weeks now? ******** they going to do with all this lost time..

  • PolyLoveBlog PolyLoveBlog (@PolyLoveBlog) reported

    @JagexSupport @JagexSupport I understand but that's not working, is there anything I can do? I can provide emails, etc. I write so much in the comment section but it feels like there it just gets auto-rejected.

  • iamkeeferz Keith (@iamkeeferz) reported

    @JagexSupport @Hammothy At least protect their previous name until you can resolve the login issue for his account and they're able to change it. GO THE EXTRA MILE FOR ONCE.

  • FateSniper Leon (@FateSniper) reported

    @JagexSupport @Hammothy Yo it's been like 3 weeks since login lockout with no sign of any progress, you even read his message or what?

  • Frank_Bloemer Frank Blömer (@Frank_Bloemer) reported

    @RuneScape Do you have any form of customer service? I am desperately trying to contact you and only receive nonsense answers from chat bots

  • LapsaLv Klaids Krūmiņš (@LapsaLv) reported

    @JagexSupport Can you please look into my support ticket #3165608 about a lost item, It may be Classified incorrectly, due to large amount of tickets regarding server issues.

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