RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 3
London, ON 2
Isleworth, England 2
Elkhart, IN 1
Melbourne, VIC 1
Perth, WA 1
Newton Falls, OH 1
Abingdon, England 1
San Pawl il-Baħar, Saint Paul’s Bay 1
Detroit, MI 1
Hendon, England 1
Bergen, Hordaland Fylke 1
Campinas, SP 1
Winterthur, ZH 1
Doha, Baladīyat ad Dawḩah 1
Marbella, Andalucía 1
Montpellier, Occitanie 1
Chicago, IL 1
Gilbert, AZ 1
Saint George, UT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Harry23716442 Harry (@Harry23716442) reported

    @OldSchoolRS how long much longer are the servers down for #osrs

  • Odulfus Fenrik (@Odulfus) reported

    @OldSchoolRS This would not be an issue, if only the jagex team would get a decent salary, and a big portion the profits wouldn't go to the shareholders. And they would get a decent funding to go for the game servers, systems, and all the technical stuff.

  • redpatche redpatches (@redpatche) reported

    @GuilMoney @JagexSupport dont brother bro their customer service is ******* horrible, they only help you if you're a well known youtuber or streamer.

  • AvainHarsh KNGA Avain Of War (@AvainHarsh) reported

    @JagexSupport @JagexSupport your game is trash, fix it

  • onemanvstheodds "Fin" @ onemanagainstheodds (@onemanvstheodds) reported

    @JagexSupport I was trying to login to my pre-2010 account -- still have the password -- and got the site error message. more interestingly, password recovery would get stuck on "you are being redirected." hitting "try again" states an email has been sent (no email received, even in spam)

  • PurpleThorax PurpleThorax (@PurpleThorax) reported

    RuneScape players: Fix your servers jagex! This game is unplayable trash. Also RuneScape players: 6 hour server maintenance? Wtf? I pay $11 a month to play this game and they just shut it down like that? What a **** game Jagex.

  • JagexHelpStevie JagexHelpStevie (@JagexHelpStevie) reported

    @Videosphere12 @JagexSupport No problem :)

  • NC_State69420 James (@NC_State69420) reported

    @CluelessUri @OldSchoolRS This method discriminates against the high level community who anxiously await their rs fix. Just because @wytch_blades tries to log on for 6 hours straight doesn't mean he's a bot.

  • Sven_Mulder Sven Mulder (@Sven_Mulder) reported

    @JagexSupport I suddenly can't login to my account. When I request a password reset, I don't receive any email while I'm sure it's the right one. What can I do to get back in my account?

  • MalakHelsing Malak (@MalakHelsing) reported

    @JagexFixPvP_pls @OldSchoolRS bruh they can do whatever they want, if they fix the wilderness im happy

  • Dave03807707 Dave (@Dave03807707) reported

    @OldSchoolRS Hopefully this update has something to do with correcting the bottling problem, in particular the runite ore bots at the mining guild perhaps...

  • Bong4uI iMakeBong4u (@Bong4uI) reported

    @JagexSupport there is someone using similar looking characters to imposter people in our discord and scam them for thier items. is there something we can do about this? @JagexAsh reporting ingame is not working

  • LogicsSoldier Logic'sSoldier (@LogicsSoldier) reported

    @JagexSupport I don't even believe there is a proper report option to cover this topic? Please direct me to it if I'm mistaken, but really it seems like an infrastructure problem, and all the reporting in the world won't do a thing if you guys don't have anyone visiting sws who can moderate

  • Odulfus Fenrik (@Odulfus) reported

    @ReisenLoverX @OldSchoolRS This would not be an issue, if only the jagex team would get a decent salary, and a big portion the profits wouldn't go to the shareholders. And they would get a decent funding to go for the game servers, systems, and all the technical stuff.

  • ThePdizz Pdizz🎣 (@ThePdizz) reported

    I think today was the first time in 8 years I struggled to log into Runescape. Admittedly, most of it was due to frustrations with computer issues and limitations, but I actually didn’t really want to log in at all. May take a break.

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