RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • its_alux Auto Alux (@its_alux) reported

    @RuneScape Any ETA or update regarding this issue/ as well as the freezes etc. Its been over 48 hrs now…?

  • Lucinda09944612 Lucinda Morris (@Lucinda09944612) reported

    @Wolfieblin @JagexSupport I had similar issues, I made several appeals to the support team and got no response, not until tushintech on Instagram finally helped me out. Maybe he can help you too.

  • Lucinda09944612 Lucinda Morris (@Lucinda09944612) reported

    @its_alux @JagexSupport I had similar issues, I made several appeals to the support team and got no response, not until tushintech on Instagram finally helped me out. Maybe he can help you too.

  • Case______ Im on the (@Case______) reported

    @OldSchoolRS You login, there’s 300 people in the normal worlds, there’s lag spikes & dcs. The year is 2022

  • CamilaLiam0 Camila (@CamilaLiam0) reported

    @Petezaberg @JagexSupport #anonymous_cyber_trait on Instagram is pretty the best option for you to fix this issues. He once helped me out mind you beware of scammers

  • Lucinda09944612 Lucinda Morris (@Lucinda09944612) reported

    @saleemnora @JagexSupport I had similar issues, I made several appeals to the support team and got no response, not until tushintech on Instagram finally helped me out. Maybe he can help you too.

  • rareghostgoose Goose \|/ greylag.eth (@rareghostgoose) reported

    @OldSchoolRS Mobile apps just get an "Error connecting to server" and don't even reach the login screen

  • EvEViolent Basje H. (@EvEViolent) reported

    @OldSchoolRS Big shock, new update causing trouble. …isn’t it like this every update for the last months?

  • etinosaso12 KING BLVCK (@etinosaso12) reported

    @LeviDollarhite @JagexSupport Hey man you dont have to waste your precious time here because the won't do anything they believe they have better problems to solve just message @brenfixer on Instagram and let him fix your problems

  • Prem_protocol_8 Emmanuel lucas (@Prem_protocol_8) reported

    @tubbyfat @JagexSupport Hey man you dont have to waste your precious time here because the won't do anything they believe they have better problems to solve just message @brenfixer on Instagram and let him fix your problems

  • its_alux Auto Alux (@its_alux) reported

    @JagexSupport Hi, so after the update my game freezes and now I cant even login to the game. Its giving me the following error message: Single sign in failed because your token has expired. Please try again by reentering your login details. I already unlinked Steam…

  • Lucinda09944612 Lucinda Morris (@Lucinda09944612) reported

    @ThaHighClass @Jokamutta @JagexSupport I had similar issues, I made several appeals to the support team and got no response, not until tushintech on Instagram finally helped me out. Maybe he can help you too.

  • A_Zoo_Keeper The Keeper (@A_Zoo_Keeper) reported

    @OldSchoolRS "we learned from the RS3 problems when they tried to release FSW"

  • Sean92437953 Sean (@Sean92437953) reported

    @OldSchoolRS The IOS App isn’t loading the game it just says loading server config then afterwards says error connecting to server???????

  • invokedbyred Invoked by Red (@invokedbyred) reported

    @JagexSupport I'm trying to launch RS3 but it says it cannot get config from the website, it may be a firewall blocking access. Nothing has changed since I logged out yesterday. Is this related to the current worlds/game update issue you've tweeted about?

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