RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Baciandrio 'That Broad' (@Baciandrio) reported

    @jjordnxp @AndrewO55742503 @RuneScape Just tried to log in. Still getting the 'error, contact customer support' message.

  • Liamwortley1 Liam wortley (@Liamwortley1) reported

    @OldSchoolRS Hello every time I try to reset my password I get blocked by security or there was an error with the account I haven't played my account in months but still playing membership just wondered if my account has been banned it's frustrating that I can't get on it

  • fdglino Fábio Lino (@fdglino) reported

    @RuneScape Maybe you should stick to a problem at a time. We already have seen what you do with your interventions. Have you replied to everybody yet?

  • AmaranthLy Loli Lylac (@AmaranthLy) reported

    @RuneScape Thank you for your hard work! I'm kinda in'trested in what technically happened, though. It seems so similar to tech issues that happened to us recen'ly. Especially the timing. ...will worry about diff'rences in my account once it's possible t' reach that point.

  • oranisthenew Carlituzlituz (@oranisthenew) reported

    @jjordnxp @AndrewO55742503 @RuneScape my 17 year old account that i recovered this january is fine. the account i started from scratch in november is locked out. i think it was something with the log-in system. most of my friends that are locked out also used google or facebook login

  • odisho1996 odisho (@odisho1996) reported

    @RuneScape What about the log in issue error loading your profile ?

  • Rs_Boots Matt(Rs Bootsy) (@Rs_Boots) reported

    @JagexSupport Hi, I haven't logged into Runescape for a few days and upon trying yesterday I get an error stating 'Error loading profile contact customer support' I looked into customer support and it stated try the next day to which I have and I'm still getting the error.

  • GravyWow GravyWow (@GravyWow) reported

    @JagexSupport Hello my account has been "deleted" since the game crash, I tried looking through the support page on the website however it is not even an option, or an endless loop of contact support but there is no one to contact. Help?

  • NerdOSRS Jord | iJ ord (@NerdOSRS) reported

    @OldSchoolRS Clan chat and friends list are broken if you're not aware

  • RsElysianTime Elysian Time (@RsElysianTime) reported

    Hello @RuneScape still "Error loading your profile" when attempting to log in 1 day later :)

  • oranisthenew Carlituzlituz (@oranisthenew) reported

    @RS_Rynee @RuneScape oh really? remember when everyone got 15k oddments? compare the prices of portables since then. They dropped to an average 70k ea to being 30-35k Everyone that got 15k oddments got to buy 75 portable skilling packs, thats 225 portables. everyone insta sold them and prices crash.

  • DudeHunder DudeHunder (@DudeHunder) reported

    @Alexwigg1 @OldSchoolRS I think steam problem is more likely

  • Ventrex19 Ventrex (@Ventrex19) reported

    @OldSchoolRS are there some problems with clan chats i getting error joining clan channel

  • AaronSanz5 Pollofrito (@AaronSanz5) reported

    @OldSchoolRS i'd like to buy premium please fix the website

  • AaronSanz5 Pollofrito (@AaronSanz5) reported

    @OldSchoolRS Could u fix the problem with the website i can't buy premium.

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