
RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Oshawa, ON | 1 |
McAllen, TX | 1 |
Richmond, PE | 1 |
Cape Town, Western Cape | 1 |
Newark on Trent, England | 1 |
Welland, ON | 1 |
Sunderland, England | 1 |
Fulton, MO | 1 |
Burlington, KY | 1 |
Poços de Caldas, MG | 1 |
Manchester, England | 1 |
Derby, England | 1 |
Beijing, Beijing Shi | 1 |
Toms River, NJ | 1 |
Atlanta, GA | 1 |
Marshfield, MO | 1 |
Dubai, Dubai | 1 |
Straubing, Bavaria | 1 |
Leeds, England | 1 |
Munich, Bavaria | 1 |
South Jordan, UT | 1 |
Wentzville, MO | 1 |
Newton Falls, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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kingT (@t_o_b_e__) reported
@DanielleEvs98 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Camboooooooooooo (@Camboooooooooo2) reported
@JagexSupport Please review the appeals. I've provided everything correctly - I'm 100% certain. Jagex's automated review system is definitely having issues. I don't understand how the only ever registered email would be removed after a hijack... How does that make sense?
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🌞Summer of VERF IS A RACIST🏝️ (@modashismydad) reported
@OldSchoolRS can you just fix the login servers instead of giving us updates nobody asked for
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ozium (@Oziumsleftnut) reported
@SNDorns @OldSchoolRS What of it? Wild is the most dead it’s ever been, clans closing left and right? What’s the issue with bringing up one of if not the biggest deal with pvp right now?
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DAN🫶 (@DANIELI72411668) reported
@DanielleEvs98 @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
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Ann (@pacific616) reported
@Fr0z3n_3lm0 @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
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Ed (@Ed80361116) reported
@JagexSupport please I’m having trouble getting my account back, it was yet hacked this weekend, I tried recovering twice but it was denied, whoever took it was able to change the email on the account, I have a two step auth on my email so I know they didn’t hack the email.
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kingT (@t_o_b_e__) reported
@toobadRS @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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Spunge Borb (@borb_spunge) reported
@Jagex @JagexSupport I created a new alt account last week and it mysteriously disappeared, the login email and password wasn't being accepted so I made a new account with the same email and AGAIN today it has disappeared. I had just put member bonds on it and a dragon pickaxe?!?
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RSnoobexe (@RSnoobexe) reported
@JagexSupport Hi Eliza. The automated help system isnt reliable as stated in my first message. I cant get into the email associated with the account. I know my osrs login credentials. Can i prove my login info with a jagex mod somehow? We keep going in circles..
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Mana Melody 🏳️⚧️ (EN Vtuber) (@ManaMelodyTV) reported
@ariaofserenity (I think I should clarify, by Halo I mean the campaign lol, I don't like competitive online halo at all! Same with sea of thieves I love it gameplay wise but it's gotten toxic. It's not the pvp there that's the issue it's that the game became runescape pvp but as the whole game)
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lanrhy (@lanrhyy) reported
@LexShaw4 @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
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swade (@Emma_lee202) reported
@LexShaw4 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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jekor (@jekor23575755) reported
@JasonKillian @JagexSupport You used a third party client after telling someone their "argument was weak" (it isn't btw, RL has a thousand OP plugins just like any other client but was stolen and adopted by Jagex so it's supported) Anyways you had no problem with your irons abusing it xD til now
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lanrhy (@lanrhyy) reported
@_KieronTaylor @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message