RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:


runescape Hero Image

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edinburgh, Scotland 2
London, England 2
Barry, Wales 2
Nottingham, England 1
Ormskirk, England 1
Chelmsford, England 1
Windsor, ON 1
Stettler, AB 1
Medellín, Departamento de Antioquia 1
Ede, GLD 1
Telford, England 1
Wallsend, England 1
Ripley, England 1
Kalmthout, Flanders 1
Bristol, England 1
Tehachapi, CA 1
Graz, Steiermark 1
Uden, nb 1
Mount Airy, NC 1
Missoula, MT 1
Mount Pleasant, MI 1
Farnborough, England 1
Elgin, Scotland 1
Aurora, IL 1
Vienna, Wien 1
Maidstone, England 1
Charlton, England 1
Goodmayes, England 1
's-Hertogenbosch, nb 1
Tower Hamlets, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Tiznana6 boy $$$$$boy (@Tiznana6) reported

    @OvtGun @RuneScape try @arterysabal735 now to fix your account asap

  • LyraSilveria Lyra (@LyraSilveria) reported

    @JagexSupport Thank you! When I was trying to figure out how to deal with the payments I was never redirected to that page, navigating the support section of the website is a nightmare and it made it seem like I had no options to attempt to resolve the issue.

  • Ket_omgRS Ket-omg (@Ket_omgRS) reported

    @ChowderZo3y @OldSchoolRS Bro, login and take a screenshot of your character. That simple.

  • just_Venting619 M. (@just_Venting619) reported

    @JagexSupport @ilyaaseen1 I’m having issues with my members subscription. What’s the best form of contact? Also, I’ve been on the website and it didn’t help.

  • tsujack Tsujack (@tsujack) reported

    @RuneScape could you remove the ability to use sunshine or whatever from lumbridge market on worlds 84 and 99. It is causing server lag and packet traffic is becoming horrible when training on dummies. graphics for it on a 3 x 3 square tile is a big problem as well, thanks. :)

  • SuperCrAzYfLiP1 SuperCrAzYfLiPpEr (@SuperCrAzYfLiP1) reported

    @JagexSupport I don't have access to my old one, though it would be great to have that one instead. Now the more severe issue is that I can't authenticate my account so I don't get hijacked again. And when I try and authenticate I end up on a page which says: "update login details".

  • undeadstarfish emo virgin (@undeadstarfish) reported

    @Livey_ @OldSchoolRS @JagexLight Ppl actually think deadman final was ddos when jagex cant even stop 2200 worlds lagging looooooooool

  • Stan0066 MM ✝️✈️ (@Stan0066) reported

    @epe_bi @JagexSupport Message @arterysabal735 now to fix your account immediately

  • just_Venting619 M. (@just_Venting619) reported

    @JagexSupport I’m having issues with my members subscription. What’s the best form of contact? Also, I’ve been on the website and it didn’t help. Thanks.

  • SuperCrAzYfLiP1 SuperCrAzYfLiPpEr (@SuperCrAzYfLiP1) reported

    @JagexSupport Well that's not the issue here, I can't enable or disable my authenticator because it only says "update login details" and that doesn't work either.

  • ParkLorry Lorry Park (@ParkLorry) reported

    @karldaley124 @JagexSupport I had similar issue but the support service wasn't helpful not until I was referred to coderjeni_dev on Instagram. She is helpful

  • clbrae CavBogg (@clbrae) reported

    @MolhadoPingu @JagexSupport @Rous_Cybertech helped me to retrieve my acc when I got issue and support services aren't responding

  • OvtGun OutGun (@OvtGun) reported

    @RuneScape Can you please message and help me recover my account? I cannot seem to get in because of this error.

  • kalenakeeper Kalena & Kitty (@kalenakeeper) reported

    @JagexSupport How do you submit a ticket? I clicked the link and was sent to Troubleshooting and error codes.

  • SolidKe Erling_Haaland Update (@SolidKe) reported

    @MolhadoPingu @Jagex @JagexSupport Send a message to CLEN_TECHS on Instagram to rectify this issue

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