RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Heidelberg, Baden-Württemberg Region | 2 |
| Sydney, NSW | 1 |
| Upton, England | 1 |
| Scunthorpe, England | 1 |
| Charlotte, NC | 1 |
| Belo Oriente, MG | 1 |
| Braço do Norte, SC | 1 |
| Saint John, NB | 1 |
| Valencia, Estado Carabobo | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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ALLEN.
(@alleonma) reported
@Frfc1996 @JagexSupport I urge you to hit up #Kelvin_limit on Instagram he can take care of this issue asap support won't give you any good replies tho.
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Hunter
(@whateven_isthis) reported
@JagexSupport Jagex launcher question: Randomly, the launcher gives the error "Access Denied". I've been able to use the launcher previously. However, currently the issue persists even when I uninstall the launcher, restart PC and reinstall the launcher fresh. And when I try...
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Irvette
(@Irvette64898197) reported
@Frfc1996 @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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Bencasson
(@ben_carsson) reported
@MadelineDurno @JagexSupport My hacked got banned few days ago as well and every step I made to get it back did not work. I got in touch with #ballenfix on instagram which he helped to resolve my account issue. You should probably check him out
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Jesse
(@SlayStarsJesse) reported
@JagexSupport I haven’t heard anything back from my lost item ticket from the last roll back trade glitch deleting 4b off me. Any update would be nice. Thanks!
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ᒪᙓᗪᙀ
(@LeduOSRS) reported
@JagexSupport I provided all kinds of info, all i didnt provide was recent passwords(because they are random and i dont remember them) and the creation date(because who the hell remembers that) See the problem is I’ve provided all i have and you havent unlocked my account. Can you (1/2)
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José J. Hernández
(@josejavierh) reported
@JagexAsh Is there anyway you could bring this back to the table? @JagexSupport should understand we all got issues, at the end what a company wants is to have their customers happy. All requests should be important, I don’t believe that downgrade accounts take that long being honest.
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Sensei Bonk
(@SenseiBonk) reported
@SMITEGame @RuneScape @OldSchoolRS I have a question, and im not sure if this fix has been implemented. But whenever I try to randomize my capes via the loadout, I deselect “Smite’s cape” (Which is nothing) And when i go back in it only selects “Smite’s cape”
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🇺🇸100%LibGrandma🌊
(@AnitaSummers57) reported
@JagexSupport 1/ And why wd you think that I’m having a connection issue that I cd bypass on my phone when I keep explaining that the ONLY reason I can’t submit a ticket is bc of this Ray ID being required? I don’t understand why you keep suggesting things that have nothing to do with this.
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Kevin Gollarza
(@Axaghor) reported
@JagexSupport Hey there, happy holidays! I'm sorry to bother you but my account gets locked everytime I play on the Steam client. RuneLite and Mobile works fine though, it only happens whenever I use the Steam client. Is there anything I can do to fix that?
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Mikoto Suoh
(@Mikosuoh) reported
@JagexSupport Hi, been yet another 10 days and still no help. Almost a month with no response. When will i get a reply for my issue.
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Alex 🏴🏴🏴
(@Justalexdean) reported
@JagexSupport Hey I’ve just looked through my emails in game. I’ve noticed I’ve had a warning from you guys for real world trading on October 12th. I never broken any rules, I lent my friend my fractured staff or armadyl. Am I not allowed to lend items anymore??
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flurried
(@flutrried) reported
@washer8394 @JagexSupport hectortech1 on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Andrea de la Mora
(@andreadelamoran) reported
@DudeShaka @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.
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TrueKingSilviano
(@TrueKingSilv) reported
@JagexSupport My appeal got a canned response and denied when I can prove it was not me who was in control of my account. Do you not see the issue?
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