Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Poplar, England | 1 |
| Katowice, Silesia | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Feher (@CJ_Feher) reported@DeathMetalV Maybe because too many of a certain kind of person were raised on reading science fiction where any inconvenient plot problem can be solved by simply making something up that's never existed before. Shazam! Problem solved!
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Recovery Simp (@recovery_simp) reportedCOSOMA’s Blank Media Levy A THREAD 1/ Everybody is arguing about COSOMA payouts, but most people don’t even know what the Blank Media Levy actually is. Some think it’s government tax. Some think it’s Spotify money. Some think COSOMA just wakes up and chooses who to pay. None of that is true. So let’s break it down. 2/ Imagine you make a song. Thousands of people save it on their phones, laptops, memory cards and flash drives. Even if they don’t sell your music, they’re still making copies of it. Now imagine trying to ask every single person to pay you. Impossible, right? 3/ That’s why copyright law created the Blank Media Levy. Instead of chasing millions of people who copy music for personal use, a small levy is collected whenever devices that can store copyrighted content are imported into Malawi. That money goes into one big pool for creators. 4/ The devices include: • Phones • Laptops • Tablets • Flash drives • Hard drives • Memory cards • CDs & DVDs Basically, anything people use to store music, movies or books. 5/ So who collects this money? MRA. Think of MRA as the cashier. When importers bring these products into Malawi, MRA collects the Blank Media Levy together with other applicable charges. It then remits the money to COSOMA. MRA doesn’t decide who gets paid. 6/ Now COSOMA has one big pot of money. Thousands of musicians, filmmakers, writers and other creators are waiting for a share. So… How does COSOMA decide who gets what? 7/ Most people think it’s based on popularity. It isn’t. COSOMA isn’t supposed to ask: “Who’s the biggest artist?” It’s supposed to ask: “Whose copyrighted work was used the most according to the data available?” 8/ Think of two students. One is the most popular kid in school. The other has perfect attendance. Those aren’t always the same person. Royalties work the same way. Popularity and measured usage are not always the same thing. 9/ So how does COSOMA measure usage? Through a monitoring system. Think of it like a football referee. The referee doesn’t guess who scored. He keeps score throughout the game. 10/ Radio stations and TV stations keep playlists and broadcast logs showing every song they play. COSOMA collects that information and uses it to estimate how often songs were broadcast. The more qualifying plays your music gets, the bigger your potential share. 11/ Many copyright societies around the world also use music recognition technology (similar to Shazam) to automatically identify songs played on radio and TV. COSOMA has said it uses monitoring and broadcast data, although it hasn’t publicly explained every technical detail of its system. 12/ Imagine the monitoring results look like this: Artist A — 1,000 plays Artist B — 700 plays Artist C — 300 plays If royalties are shared using that data, Artist A gets a bigger slice than Artist C. Simple. 13/ Now here’s where the debate begins. People ask: “What about churches?” “What about weddings?” “What about crusades?” “What about minibuses blasting gospel all day?” If those uses aren’t captured in the monitoring data, they may not significantly affect the payout. 14/ People ask the same questions about: • YouTube • Spotify • TikTok • Facebook Those don’t automatically count towards Blank Media Levy distributions because they involve different rights and different royalty systems. 15/ This is why an artist can have millions of views… Fill stadiums… Trend every week… …and still receive a royalty payment that surprises everyone. Because popularity isn’t automatically the same as documented copyright use. 16/ So why do some artists receive millions while others receive much less? Generally because of: • More qualifying radio & TV airplay • More licensed public performances • Proper registration of their works • Their ownership share of the copyright Not simply because they’re more famous.
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Officialdevindavis (@Officialdevind1) reported@MemeOfSteel_ Shazam=Classic Age Flash=Middle Age Harley Quinn=Modern Age Nightwing=Based on amount of issues
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Song ⱽ Angel 😇 Layover (fan account) (@SongAngel15) reported@btskthv1230 @StanTae51027 Exactly! They want to drive true supporters away. We must ignore these insecure people who don’t respect or appreciate the enormous clout Taehyung brings to BTS. His brand ambassadorships have been heavily involved in promoting the group’s Arirang tour. His solo endeavors, like his first pitch at the LA Dodgers game, got the forthcoming BTS comeback mentioned to the whole world of baseball. His Chinese fanbase, Baidu V Bar was historically the largest purchaser of BTS albums. They metaphorically shoot themselves in the foot by trying to silence us into leaving. This desire to equalize the members by their own insistence is tiresome. It’s unnecessary. The members themselves said on multiple occasions in the past that Taehyung is the one with worldwide impact. It’s a known fact, yet no one needs to take him down a peg because Tae is humble. Instead, they attack his support system, the ones who stream, vote, Shazam, buy physical albums, iTunes, magazines, merch from his brands, engage with his articles, make radio requests, praise his accomplishments…and they want us to believe Tae hates us. Are they hoping we are so immature that we’ll go away crying? No one who works this hard has time for their nonsense.
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James (@jamescoder12) reported85% of Google Pixel owners use their phone for the same 5 things every Android phone does. Calls. Texts. Camera. Chrome. Gmail. That's a phone with 15+ exclusive features features Samsung doesn't have, features iPhone doesn't have, features no other Android phone on earth can run being used like a $200 budget phone. Your Pixel answers spam calls for you before you pick up. It identifies every song playing around you on your lock screen, without Shazam, without internet. It erases people from photos. It swaps faces in group shots. It holds your place in customer service queues so you don't have to. Google buried these features behind menus, toggles, and settings nobody opens after setup day. A Pixel product reviewer who's tested 30+ smartphones in 2026 told me: "Pixel isn't the fastest phone. It isn't the most powerful. But it has more genuinely useful exclusive software features than any phone I've tested iPhone included. The problem is Google markets the hardware and forgets to tell anyone about the software." Here are 11 Pixel-exclusive features most owners have never turned on 🧵
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Why You Yelling (@Whyyouyelling1) reported@WongUpdates That was cool as ****. I'll never forgive the internet for gaslighting us into thinking Black Adam was a terrible movie cause the Rock didn't want to interact with those mid *** Shazam movies
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Chitsu! 🌟 (Tsubasa Fanclub CEO) (@danganholic) reported@futurexhope This is actually true, yeah. The term AI is hard to define in itself and it can include tools like even Microsoft Word or Shazam if not delimited enough, but generative AI is a very specific part of it that is the core of the whole issue with AI these past years. Not that hard
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King Shazam (@KingShazam_) reportedThey think banishing me to the stars will save them. Let Superman build back his broken moon. I am King Shazam, and my fury will return to claim what is mine.
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Paul Rodriguez (@PGRodriguez80) reported@KS052020 @jkbaker1117 @ParamountPics You would keep failing then. The GA do not want cbm. Unless you are OK with sub 500m box offices. That is fine if the movie has Joker or Shazam budgets. The problem with dc and now the mcu is that the fans want something the ga does not care for.
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John Rocha (@TheRochaSays) reportedWhen you look at this DC movies run from Man of Steel to #Supergirl (removing the TV shows here), this is a monumentally terrible run. At some point, it's WB that's the issue here. WW, Shazam (maybe), Joker, The Batman and Superman are the only qualified successes artistically and financially. Aquaman made a billion, but it's a **** of a movie. I love Man of Steel and it turned a tidy profit, but it didn't blow up the box office. Everything else is mostly a crash and burn, a slight disappointment or a moderate success. This is a Jets or Browns team going 5-12 for the NFL season. YIKES!
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severe engineer (@severeengineer) reported@bryancsk once heard something playing at a low and muffled volume in a youtube vid thought it sounded up my alley, spent at least half an hour tracking it down after shazam got nothing, turns out it was a shining example of the "incelcore" music the kids are apparently making these days
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Red Ranger Chris (@RedRangerChris) reportedI'll always stand by the fact that Blue Beetle was the best DC movie of that year. Shazam and Aquaman were totally forgettable at best, and The Flash had too many issues that ultimately held it back.
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Boeing Directed Energy Weapon Express (@vagefjoer) reportedTerrible to have a song stuck in your head but not being able to Shazam it with your brain
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MER∆KI (@MerakiDelta) reported@DierkingJakob @Blaaaair96 @BlackMajikMan90 It may not have met expectations but it was still a financial success. It clearly also didn't damaged DC's reputation since SS, WW, Aquaman, and Shazam all were box office hits. You cant keep blaming BvS for the problems DC had long after it came out.
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:) (@marcopoloed) reportedPlayed a song and asked my roommate to guess who the artist is. Guy cheekily pulls his phone out to make it seem like he’s texting someone and i saw his hand move from the top of the screen to shazam it. Puts down his phone a few secs later of fake brainstorming he gets it right