Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
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Errors
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ponta Grossa, PR | 1 |
| Karlovo, Plovdiv | 1 |
| Petit-Bourg, Guadeloupe | 1 |
| Cardiff, Wales | 1 |
| Chicago, IL | 1 |
| Noisy-le-Sec, Île-de-France | 1 |
| Portland, OR | 1 |
| Tequisquiapan, QUE | 1 |
| Devizes, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Lem⁷ 🌙🐻 V OST
(@lonerwoIf) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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adelaide jerks
(@adelaidejerks) reported
@Collectingcandy Hi Jason. I know zilch about candy collecting but how unrealistic is it to track down a box of 'Topps Shazam Fruit Beverage' or some sort of packaging? Any advice is greatly appreciated.
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Mavoy Music
(@MavoyOfficial) reported
Congratulations to @Shazam. I had to use Google to find THE FULL TITLE OF THE SONG. Are you serious? Change this app so the full titles show up without a problem, duh
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SpreeHertz
(@SpreeHertz) reported
@Zio_Crazy If you're on mobile, use Shazam. If you're on PC, use AHA Music Identifier. The problem with these two is that they can't detect songs if there's another layer of audio on top of it. So, you should try to listen to the lyrics as accurate as possible, then search for it. (1/2)
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CHRISTMAS TREE OUT NOW
(@tetereveries) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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🎄ᵗʰᵛ
(@Vanteent) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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happy tetemas! 🎄
(@taekkm) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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v ost 🎄
(@9597angels) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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scenery♡Tae OST Dec 24
(@blueparrot_10) reported
@tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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✧ V OST
(@purplebyv) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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Brendan Quinn
(@BFQuinn) reported
@_ST3W_ 😬 I just wrote down whatever Shazam said😬
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Andrew Stevens III
(@DrewStevensIII) reported
@GraceRandolph What is going on with the dceu....the flash is said to be resetting the timeline for the dceu but the 2 movies releasing afterwards(aquaman, shazam) are direct sequels to movies that happened before the timeline reset so idk how they are gonna adress that issue
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nay
(@ILOVETETESOMUCH) reported
@tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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thv V ia⁷
(@iiotnbo) reported
@tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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シ︎ tete OST today
(@heyiamtete) reported
@tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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