1. Home
  2. Companies
  3. Shazam
  4. Outage Map
Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

Less
More
Check Current Status

Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Poplar, England 1
Katowice, Silesia 1
Lyon, Auvergne-Rhône-Alpes 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • lv8r777
    emperor elevator 🆙 (@lv8r777) reported

    distrokid stays robbing me 99¢ per track. In the past I only added the shazam discovery to my tracks and ever since apple music bought shazam and make it essentially free to have your songs on shazam if they’re on apple music so to keep that charge valid they have it register with nielsen sounds can and all that ****, which is now called Luminate long story short they by it no right to collect money for a service they don’t provide anymore. i didn’t ask to have my **** on neilson soundscan/luminate, i added the discovery for shazam when that was the only service offered in the discovery pack. @DistroKid you should automatically stop charging for any 99¢/track discovery pack bought before apple bought shazam. or at the very least notify people that shazam is free but they can either continue the discovery w neilson or opt tracks out of that discovery system. ESPECIALLY when i never gave you the rights to have my data on soundscan for those old songs when soundscan registration wasn’t in the discovery pack. you have no right at all that’s like if you had a meal prep delivery company deciding to start sending you **** that’s NOT good and keeping your subscription alive in bad faith because it’s just the same company deluging SOME service

  • ThinkyCrow
    Thinky Crow (@ThinkyCrow) reported

    @juicyrosie23 Hulk and Thor have a chance. Thor has canonically beaten Shazam, and Hulk has canonically fought Superman while NOT angry, and Supes admitted it took everything he had to take Hulk down. Stark… a scant possibility if he figures out kryptonite. Cap? Sorry, NO.

  • pengasys
    pengasys (@pengasys) reported

    @p3aced3fender2 @doubtfully_xD you cant shazam the song, not because its in arabic, but probably because its taken down from youtube and spotify.

  • Dgrace75
    Danny Grace (@Dgrace75) reported

    @liamgallagher We should all down load that one to our phones you think …let me know if need to Shazam that one

  • MandelbrotEater
    Oddy23 (@MandelbrotEater) reported

    @VelaIka009 @clownvoid Problem is more often than not Shazam is not working

  • kevhulk73
    The Problematic Kevhulk73 🇺🇸🐉💀 (@kevhulk73) reported

    @tuvya68 @Hollywood_Solo That was even the problem with the modern Shazam movies ..that fans complained because Shazam acted exactly like Billy.

  • recovery_simp
    Recovery Simp (@recovery_simp) reported

    COSOMA’s Blank Media Levy A THREAD 1/ Everybody is arguing about COSOMA payouts, but most people don’t even know what the Blank Media Levy actually is. Some think it’s government tax. Some think it’s Spotify money. Some think COSOMA just wakes up and chooses who to pay. None of that is true. So let’s break it down. 2/ Imagine you make a song. Thousands of people save it on their phones, laptops, memory cards and flash drives. Even if they don’t sell your music, they’re still making copies of it. Now imagine trying to ask every single person to pay you. Impossible, right? 3/ That’s why copyright law created the Blank Media Levy. Instead of chasing millions of people who copy music for personal use, a small levy is collected whenever devices that can store copyrighted content are imported into Malawi. That money goes into one big pool for creators. 4/ The devices include: • Phones • Laptops • Tablets • Flash drives • Hard drives • Memory cards • CDs & DVDs Basically, anything people use to store music, movies or books. 5/ So who collects this money? MRA. Think of MRA as the cashier. When importers bring these products into Malawi, MRA collects the Blank Media Levy together with other applicable charges. It then remits the money to COSOMA. MRA doesn’t decide who gets paid. 6/ Now COSOMA has one big pot of money. Thousands of musicians, filmmakers, writers and other creators are waiting for a share. So… How does COSOMA decide who gets what? 7/ Most people think it’s based on popularity. It isn’t. COSOMA isn’t supposed to ask: “Who’s the biggest artist?” It’s supposed to ask: “Whose copyrighted work was used the most according to the data available?” 8/ Think of two students. One is the most popular kid in school. The other has perfect attendance. Those aren’t always the same person. Royalties work the same way. Popularity and measured usage are not always the same thing. 9/ So how does COSOMA measure usage? Through a monitoring system. Think of it like a football referee. The referee doesn’t guess who scored. He keeps score throughout the game. 10/ Radio stations and TV stations keep playlists and broadcast logs showing every song they play. COSOMA collects that information and uses it to estimate how often songs were broadcast. The more qualifying plays your music gets, the bigger your potential share. 11/ Many copyright societies around the world also use music recognition technology (similar to Shazam) to automatically identify songs played on radio and TV. COSOMA has said it uses monitoring and broadcast data, although it hasn’t publicly explained every technical detail of its system. 12/ Imagine the monitoring results look like this: Artist A — 1,000 plays Artist B — 700 plays Artist C — 300 plays If royalties are shared using that data, Artist A gets a bigger slice than Artist C. Simple. 13/ Now here’s where the debate begins. People ask: “What about churches?” “What about weddings?” “What about crusades?” “What about minibuses blasting gospel all day?” If those uses aren’t captured in the monitoring data, they may not significantly affect the payout. 14/ People ask the same questions about: • YouTube • Spotify • TikTok • Facebook Those don’t automatically count towards Blank Media Levy distributions because they involve different rights and different royalty systems. 15/ This is why an artist can have millions of views… Fill stadiums… Trend every week… …and still receive a royalty payment that surprises everyone. Because popularity isn’t automatically the same as documented copyright use. 16/ So why do some artists receive millions while others receive much less? Generally because of: • More qualifying radio & TV airplay • More licensed public performances • Proper registration of their works • Their ownership share of the copyright Not simply because they’re more famous.

  • Lightingclap
    THE CAPTAIN ⚡️ (@Lightingclap) reported

    @UpbvatReporter “A-an interview?” Shazam stammered nervously as he looked down at the reporter. He laughed, rubbing the back of his neck. “With me? Are you sure? There’s plenty of other heroes around.”

  • MegaONE1127279
    Mallu Junction (@MegaONE1127279) reported

    @morvinedward When its not able reach nearer Lokah its became Mixed review, Except Shazam everyone else given excellent review , Why mohanlal sleeper cell is not working properly

  • RobertA47199577
    Robert Arndt (@RobertA47199577) reported

    @RepPettersen @OKStormTrax Then self deport. Sorry no sympathy for those who came in illegally. Go home and do it the right way! Just a small portion of what your party let in under Biden. Don’t like deportations. Then close the damb border. Shazam!!! Problem solved!!

  • KryptonReport
    Krypton Report Podcast (@KryptonReport) reported

    @StebobM @StevenKentSV My issues I feel like the rock made it too, overly complicated about not just letting black Adam be a villain, who then has an arc to be more anti-hero wish with his past storyline, and then I feel like him also fighting against not wanting to be connected to Shazam hurt

  • KingShazam_
    King Shazam (@KingShazam_) reported

    They think banishing me to the stars will save them. Let Superman build back his broken moon. I am King Shazam, and my fury will return to claim what is mine.

  • recovery_simp
    Recovery Simp (@recovery_simp) reported

    This COSOMA debate made me realize something… A thread 1/ While everyone is arguing about royalty payouts, I’m seeing something different. I’m seeing a system problem. And software problems are meant to be solved. 2/ If artists don’t fully trust how royalties are calculated… If the public doesn’t understand the monitoring system… If people keep asking where the numbers come from… That’s a transparency problem. Transparency is exactly what technology can improve. 3/ Imagine a platform that monitors radio and TV broadcasts in real time. Not guesses. Not spreadsheets passed around. Actual digital monitoring with an auditable trail. 4/ Imagine every song played being automatically detected using audio fingerprinting—similar to how Shazam recognizes music. Every play gets recorded. Every record has a timestamp. Every calculation can be traced. 5/ Now imagine every artist having their own dashboard. “My song played 287 times this month.” “These are the stations.” “These are the broadcasts.” “This is exactly how my royalty was calculated.” No mystery. Just data. 6/ The platform could also allow broadcasters to upload playlists digitally instead of relying only on manual submissions. Everything becomes faster. Everything becomes easier to audit. Everything becomes more transparent. 7/ And why stop there? Churches… Event organizers… Festivals… DJs… Could also submit licensed digital setlists. The more legitimate usage we capture, the fairer the royalty system becomes. 8/ This isn’t just a COSOMA solution. It’s a solution for every collective management organization across Africa that struggles with monitoring, reporting and royalty distribution. That’s a regional software market. 9/ This is the type of software Malawi can build. We don’t always have to import technology. Sometimes we should build the infrastructure ourselves. 10/ That’s why I’m putting this idea out there. I’m looking for partners who believe Malawi can build world-class technology. Investors. Government. COSOMA. Broadcasters. Let’s build it together. 11/ Imagine Malawi becoming the country that develops one of Africa’s most transparent copyright royalty systems. Not because we complained. Because we built the solution. 12/ Sometimes the biggest opportunities don’t come from asking, Why is the system like this? They come from asking, What if I built something better?

  • Igniteoud
    ゴッドファーザー The Godfather (@Igniteoud) reported

    The success rate for discovering songs via @Shazam has dropped. Perhaps the algorithm is flawed or there have been many errors recently. Shazam struggles to identify songs, particularly those in the progressive house and dub techno genres. @Apple @AppleMusic

  • DoomCorey
    Bumblebee Corey (@DoomCorey) reported

    @_NamelessGoon @redaction I remember spending like 30 minutes trying to find it and had to play it on computer and Shazam on phone. So I figured I'd do some community service and just post the band name lol.

Check Current Status