Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
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Errors
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ponta Grossa, PR | 1 |
| Karlovo, Plovdiv | 1 |
| Petit-Bourg, Guadeloupe | 1 |
| Cardiff, Wales | 1 |
| Chicago, IL | 1 |
| Noisy-le-Sec, Île-de-France | 1 |
| Portland, OR | 1 |
| Tequisquiapan, QUE | 1 |
| Devizes, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Sophia
(@Sophia84346844) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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TAEHYUNG OST | VDAY!
(@blueandgreytaev) reported
@tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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☆ JaM | 💜 KIM TAEHYUNG ☆
(@JaMV1230) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible
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Guillaume Ambroise 💜
(@biu1230) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible. @Shazam
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SP - Christmas Tree by V
(@sp224466) reported
@Shazam please fix the issue where when we try to Shazam Christmas Tree by BTS V only the instrumental version pops up
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Hali
(@kimyeonjo0) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible. @Shazam
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🎄CHRISTMAS TREE ra rồi á
(@imminenthv) reported
👉 MẪU 2: The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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motmi13 (MyloveTae3012) ･◡･🐯🎨
(@MyloveTae3012) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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Alice
(@tk875_) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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hoppy ☁️
(@jhs_2205) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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겨울곰⁷💜
(@knluvtk) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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MAI⁷
(@MaiVXTCR) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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yadira⁷ 𔘓 gguk | Christmas Tree 🎄
(@inlovewithjkoo) reported
@vnetln Hi!, @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible. Fix this problem, Thanks.
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Hali
(@kimyeonjo0) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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ʕっ•ᴥ•ʔっ
(@BiThuH11330305) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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