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Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Narbonne, Occitanie 1
Poplar, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • Tmbenedict
    JOHN 🍿 🇺🇸 (@Tmbenedict) reported

    @bekeestitches The problem wasn’t Shazam… it was forcing a pure joy character into a universe that only wanted grimdark and corporate synergy.

  • Annanasow
    Anna (@Annanasow) reported

    @DivineHannie @Shazam @Shazam I have reported this issue via the application reporting system multiple times

  • BangChanGlobal
    BANG CHAN 방찬 GLOBAL 🍋🩵 (@BangChanGlobal) reported

    📣 | UPDATE: After numerous templates and emails since 2025, it seems as though Bang Chan’s Spotify profile has now been fixed, with the fake songs removed. HOWEVER! Issues still persist across YouTube/YouTube Music, Apple Music, Shazam, Amazon Music, Tidal and Deezer. We will provide an updated template once we have finished reviewing each platform in depth.

  • JQuinteros63
    Jason Quinteros (@JQuinteros63) reported

    @BrownBastard90 @sonyabladesbf Comics & games & DCTV was doing fine at the time. Most DCEU movies post-Aquaman 1 were doing terrible and that’s on BVS? What about Shazam or Birds of Prey?

  • StebobM
    Man of Stevenween 🎃 (@StebobM) reported

    @TheFilmJunkee I think the problem with the whole Shazam Black Adam stuff was it all felt so disconnected. Had they planned an actual story that would have led to the pair eventuallly battling & have Superman involved too would likely have worked much better

  • MaliceinOH
    AliceinOH (@MaliceinOH) reported

    @AndrewC62983550 @GBNEWS Sounds good until a MP is forced to step down so they can install Burnham, then Shazam he's PM in months!

  • Ando_boy9090
    uche (@Ando_boy9090) reported

    @bigjozzy @tolathebaddest No na no be iPhone u dey use? Scroll down Shazam am

  • superladkid
    superladkid (@superladkid) reported

    @TheRochaSays What’s even more baffling is that Wonder Woman, Joker, Aquaman, and to some extent Shazam were all box office successes followed up with the most terrible inconsequential sequels you could imagine.

  • IsleofPigStudio
    IsleofPigsStudios (Brand New Day Hype!) (@IsleofPigStudio) reported

    @C_JuniorsMagic I admit I'm guilty of rambling about bad quality control, but it's not like we haven't had these errors before. I remember getting a DC Minis pack with 2 Firestorm Flynns and no Shazam Arry. And I have a Robo Toby misprint. These things happen.

  • PossessionComic
    Possession Comics (@PossessionComic) reported

    @RandyS0725 @fentyheffa Roy Thomas was going to tie him into the Shazam continuity. I wonder if there are rights issues? Although I know he's appeared in some animated stuff since then.

  • malonpeach
    get borged 🍑 (@malonpeach) reported

    god i ******* hate that kiki song… my (terrible) date played it like 25 times while we were hanging out. like ******* Please I’m Gonna Kill Us Both For Real. wouldn’t even play a DIFFERENT terrible drake song. AND THEN HE TOOK ME TO SEE SHAZAM worst date imaginable…

  • ScottTrevo36308
    ScottTrevor10 (@ScottTrevo36308) reported

    @DGen_Media I mean, it really wasn't. The problem is it came out too late after being announced and it didn't have Shazam involved.

  • NIALLownsmeee
    Pipis🪩🕺🏻💋 (@NIALLownsmeee) reported

    @inthehalwayrry i was in the nosebleeds in amsterdam and everybody was sitting down and didn’t even sing for most of the time😭even saw someone use shazam

  • BrianRCostello
    Brian Costello (@BrianRCostello) reported

    He was literally doing the job of a studio CEO in trying to make his company’s product better after audiences not being thrilled with it If the film had been scoring better and not in the same range as Shazam 2 and Batgirl in the 60’s, there would have been no issues

  • nexusevent123
    ɆmmΛnü℮⩚ (@nexusevent123) reported

    @OtunbaSebotimo @The_Big_Chifa_ One of the biggest issue was that Billy as a kid was too mature well composed and kinda mopey most times and when he becomes Shazam he acts like a complete child.

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