Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:

Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Los Angeles, CA | 2 |
Sydney, NSW | 2 |
Hamburg, HH | 1 |
Kingston upon Hull, England | 1 |
Aveiro, Distrito de Aveiro | 1 |
Madrid, Comunidad de Madrid | 1 |
Croydon, England | 1 |
Porlamar, Estado Nueva Esparta | 1 |
Burney, CA | 1 |
Porto, Distrito do Porto | 1 |
Slough, England | 1 |
Curitiba, PR | 1 |
Düsseldorf, NRW | 1 |
Bremerton, WA | 1 |
Nola, Campania | 1 |
Horncastle, England | 1 |
Dallas, TX | 1 |
Gustavo Adolfo Madero, CDMX | 1 |
Victoria de Durango, DUR | 1 |
Leicester, England | 1 |
Brighton, England | 1 |
Cambridge, MA | 1 |
Worcester, England | 1 |
Ciudad Nezahualcoyotl, MEX | 1 |
Epfendorf, Baden-Württemberg Region | 1 |
Frankfurt am Main, Hessen | 1 |
Cork, Munster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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visoredavenger (@visoredavenger) reported
@LanceStLaurent Johnathan Majors' issue isn't a huge thing they can easily recast. Shazam is part of a dead universe and no one cared about Ant-Man in the first place. Wakanda Forever made nearly $1B and I am betting GotG3, Spiderverse and The Flash will do very well.
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SJ (@SaiJonn) reported
@b4rath @EPM106 Exactly, it's mediocity fatigue, too many superhero movies are just eh and so the box office reflects that. If Black Adam, Ant-Man, Shazam, were bonafide studs in the CBM genre, but the general audience weren't clicking with it then it would be a problem.
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W@YNE (@WAYNETHEFREAK17) reported
@erix_thorn I’m talking specifically in terms of DC. BvS opened up to $167M, yes but it dropped to 51M in its SECOND WEEKEND. That’s why the percentage for that particular DC movie is so bad. Shazam opened up to 36M domestically and is now down to NINE.
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First Serbian Youngboy Fan (@PrimoItalliano) reported
John Wick 4 pushing Shazam 2 down 220 steps at the box office rn
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Max (@EPM106) reported
Local cineplex has already moved Shazam 2 to the ******* dinky screen at the very entrance to building that they usually reserve for either specialty screenings or films with long legs that have been out for months but are down to one showing per day. Embarrassing
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johan (@JohnOjajuni) reported
however, i do have some problems with the way the story rolled out. and i wish we had more time with the kids as kids. most of the movie they were in Shazam form. to make it worse, they barely had any fight scenes.
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sarie 🦖😇 (@CrazyGirlVids) reported
I’m dressed in Shazam cosplay and Zachary Levi’s line has no people but it’s just too much money to throw down 🫠
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Jesus Carry The Lakers 🙏🏿 (@SageBigavelli) reported
My question is why even release Shazam 2 then directly after you reboot the entire universe lol? Why is was that necessary? Just pissing millions of dollars down the drain
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ܟܘܝܢ ܩܵܫܵܐ (@queeniiexo) reported
Sometimes I feel like such a dummy because I watched Shazam 2 yesterday and really liked it and then I see articles/commentary mentioning plot holes, how terrible it was, etc. Meanwhile I’m in the theater like THIS IS GREAT.
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𓆩♥︎𓆪 (@SIM0NJESS) reported
technically zachary's casting did work for shazam! (2019) but continuing to act like that in shazam fotg was the problem.
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captain pike-a-chu🖖 ᐰ #ThePikannibalLives (@CaptainPikeachu) reported
@RoJoHen Perhaps it’s less about people not knowing what Black Adam and Shazam are and more that the story universe they exist in has been a mishandled mess with a terrible reputation. Maybe it’s not the superhero genre that is fatigued but mishandled stories.
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squid, from the internet (@squidias) reported
Shazam 2 verdict: okay movie! Not as good as Shazam 1, the ending was kind of a cop out, and the emotional issues felt forced, BUT! For a dc movie, it was good
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midwest_bear (@MDuF1369) reported
@Kevidently @DenofGeekUS In general, the rule of thumb is that 2x the budget is what a film needs to make money. And, a good portion of that box office take goes to the theaters screening the film. So, WB didn't see $466M from Shazam. At best, they likely broken even. Maybe...
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Ryde¹³📚👩🎓 | FACE 24/03 (@username0001013) reported
Is smthn wrong with my wifi or smthn? Shazam, YT, and Tweeter not working
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Brett Lynn Papworth (@teambanzai) reported
Lazy: reading on the couch listening to Apple Music on the television and using Shazam on you phone to figure out what is playing because it’s too much trouble to put your glasses on and look.