Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Karlovo, Plovdiv 1
Petit-Bourg, Guadeloupe 1
Cardiff, Wales 1
Chicago, IL 1
Noisy-le-Sec, Île-de-France 1
Portland, OR 1
Tequisquiapan, QUE 1
Devizes, England 1
São Paulo, SP 1
Bari, Puglia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • chaelovly Chae💌 (@chaelovly) reported

    @N4YTWIC Hi @Shazam, we experienced another error in your app, we are finding #TheFeels   by @JYPETWICE on the app but it reflects that it is the YVES Remix which is wrong. Just 4 hours ago, the original The Feels has been changed to The Feels (Yves Remix). Please look into this. 🙏

  • purplebabytiger senju’s umbrella ☂️💤 (@purplebabytiger) reported

    Hello @Shazam @jypnation and @RepublicRecords Shazam is having trouble recognizing "The Feels" by TWICE since the day before yesterday and until now. Also, the number of shazams is wrong. Please fix this soon! Thanks.

  • CgAbisai abisai ^-^ |STREAM THE FEELS 💌 (@CgAbisai) reported

    Hello @Shazam @jypnation and @RepublicRecords Shazam is having trouble recognizing "The Feels", also, the number of shazams it shows is wrong. Please fix this soon! #TWICE #트와이스

  • 2momoring momoring 🍑 (@2momoring) reported

    .@Shazam, please re-check again, the original ''The Feels'' has been switched with ''The Feels YVES V Remix'', there are several proofs that compliment the fact. Please check #TheFeels of @JYPETWICE again and fix the error.

  • nayeonsadyke annayeoning (@nayeonsadyke) reported

    @JYPETWICE fix the shazam for the feels it's been broken since hours

  • Gold_Bunnie Nayeon My Girl ❤ (@Gold_Bunnie) reported

    Hello @Shazam @jypnation and @RepublicRecords Shazam is having trouble recognizing "The Feels". Also, the number of shazams it shows is wrong. Please fix this soon! #TWICE  #트와이스

  • twice_mentions TWICE MENTIONS 💌 (@twice_mentions) reported

    ONCEs, we've been looking into this error and it seems like the YVES V remix and the original The Feels has been switched on Shazam, please do stream both songs including the Stereotype Remix. ALL OUT FOR TWICE #AllOutForTWICE #StreamTheFeels @JYPETWICE

  • genderqueerious milo (they/them) (@genderqueerious) reported

    Recommended while watching. I'm willing to bet. And if you're interested you'd click and discover more songs. It all boils down to not being interested at all or enough to learn more. That's it. But anyway, buy your ticket if you want and enjoy the concert. Download Shazam too.

  • jieunfresita gaby (@jieunfresita) reported

    @it9WICE Hello @Shazam, we experienced another error in your app, we are finding #TheFeels by @JYPETWICE on the app but it reflects that it is the YVES Remix which is wrong. Just 4 hours ago, the original The Feels has been changed to The Feels (Yves Remix). Please look into this.

  • Narjinshii nabon9 #TheFeels♡ (@Narjinshii) reported

    @twice_mentions @Shazam, the error for ''#TheFeels'' of @JYPETWICE is still there and still reflects that it is the Yves Remix which is wrong. Please look into this matter, it's almost one day since this happened.

  • manemesha Mane Mesha (@manemesha) reported

    now why shazam don’t let you sing lyrics to find a song? customer service had a song that’s stuck in my mind but I can’t figure out

  • teksolo77 Tek Solo (@teksolo77) reported

    @JackMorelli13 That's really my biggest problem with it lol same with movies like Solo and Shazam! The film itself is pretty good but came out at the absolutely wrong time

  • chatwicebug . (@chatwicebug) reported

    Hi @Shazam , we experienced another error in your app, we are finding #TheFeels by @JYPETWICE on the app but it reflects that it is the YVES Remix which is wrong. Just 4 hours ago, the original The Feels has been changed to The Feels (Yves Remix). Please look, twice best gg

  • JusticeTyrwhit Order of the Coif (@JusticeTyrwhit) reported

    @tomwsullivan @historyengland Wow really? That's rad(ish) [yeah, terrible joke, I know]. I'd like an app that is similar to Shazam but where it's based on analysing humming or the entry of musical notes, where you can remember a song but don't have a recording to play for the app.

  • iam_Nthabyy Taurean_Woman♉️ (@iam_Nthabyy) reported

    @Fashionmodelkay I even pause and write down the name of song or I use Shazam

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