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Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fontaine, Auvergne-Rhône-Alpes 1
Newark, NJ 1
Noisy-le-Sec, Île-de-France 1
Ponta Grossa, PR 1
Karlovo, Plovdiv 1
Petit-Bourg, Guadeloupe 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • EudoraKv
    V OST - OUR SUMMER!!! 🤟🔥 (@EudoraKv) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • bbinamjoonie
    Namchun🐨 (@bbinamjoonie) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • TuytMin53852642
    mynhneh⁷ (@TuytMin53852642) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • Kylie1_Love987
    Kylie (@Kylie1_Love987) reported

    The original version of"Christmas Tree"by V of BTS isnt available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release.Please fix this issue @Shazam #KimTaehyung #BTSV #V_ChristmasTree

  • bluer_iver
    Blueriver CHRISTMAS TREE BY V TOMORROW 🌊🤎🎄 (@bluer_iver) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • blueandgreytaev
    TAEHYUNG OST | VDAY! (@blueandgreytaev) reported

    @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • jjk_2205
    mimikoo 🧺 (@jjk_2205) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • sp224466
    SP - Christmas Tree by V (@sp224466) reported

    @Shazam please fix the issue where when we try to Shazam Christmas Tree by BTS V only the instrumental version pops up

  • JaMV1230
    ☆ JaM | 💜 KIM TAEHYUNG ☆ (@JaMV1230) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible

  • NguynThuyAn
    Annie Nguyen (@NguynThuyAn) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • j________gar__
    TAHEYUNG OST ******* (@j________gar__) reported

    @Vholic_ @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • allvjm
    ⋆ (@allvjm) reported

    the original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 2 hours since the release. Please fix this issue asap @Shazam

  • Nana_3012_
    nav ⁷ 𐤀 (@Nana_3012_) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • sp224466
    SP - Christmas Tree by V (@sp224466) reported

    @V_USA @sceneryfortae Please contact @Shazam to fix the issue of only Inst part popping up instead of Main song

  • rachelvuuu
    Vũ Đoàn Thuỳ Linh (@rachelvuuu) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

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