Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Katowice, Silesia | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Township of Evan, KS | 1 |
| Orgerus, Île-de-France | 1 |
| Hamburg, HH | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Mora (@PapiNCali) reported@TaroPh59854 @MadonnaUltimate That sounds dramatic, but it does not really hold up from a music industry standpoint. Nobody needs an organized scheme to make a record underperform. The market does that all by itself. Streaming, radio callout, playlist retention, repeat listening, TikTok traction, Shazam activity, sales stability, and week-two drops tell the story. If a song connects, it holds. If it does not, no amount of “they are trying to erase her legacy” explains the public not coming back to the track. Madonna’s legacy is not being erased. Her legacy is already written. The issue is that some fans confuse legacy with current demand. She can be the Queen of Pop historically and still have a single that does not perform like a major hit in 2026. Those two things can exist at the same time. And honestly, blaming invisible “people hungry for the Queen title” feels like a distraction from the actual rollout. If the song had smashed, nobody would be talking about conspiracies. They would be posting chart receipts. But when you have label investment, Sabrina Carpenter attached, Coachella-adjacent hype, The Abbey, Grindr promo, listening parties, and still the numbers do not match the noise, that is not a takedown campaign. That is a rollout failing to convert attention into consumption. The music business is not sentimental. It does not care how iconic you are. It cares whether people stream the song again tomorrow. Madonna is not being erased. She is being measured. And that is what some fans cannot handle.
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Double A (@N1GHTFADE) reported@pjjacung @TochukwuAgba @grok Grok got it wrong. This isnt Ai, its Shazam: Fury of the God's. Its alright. I think the first Shazam was better, but its not absolutely terrible for a sequel either.
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AHOF_Lyn_Mango🌟🐈⬛ 🦊 🐯🐤 🐰 🐶 🐸 🐻 (@fa14059) reported@GrlUndrTheStrs What’s the name of the background music? I really love it. I tried to Shazam it but it’s not working.
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anni❤️🔥 (@Annikadabra_) reported@sweettweetangie Girl Problems by Bradley Jago sagt shazam
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bangbangtan⁷ 🪭 ⦿ ☰ ☲ (@ttpolitricks) reported@permylastemail7 That had to suck. Imagine hearing BTS for the very first time and it's live so it's even more impactful to be there in person while they perform. And you hear all of these bangers for the first time and you have no way to Shazam it or write it down or anything.
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pipoco (@pipocostein) reportedwhen did shazam become so terrible? it’s literally unable to recognise “titanium” playing directly from the speaker although when i was kid i could start to sing and it would easily find the song
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Edzil Saliba Timber (@Ednah___) reportedShazam is not working but he’s added the track titles for all the songs!
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ewgenijwolkow (@ewgenijwolkow) reportedwhat happened to @Shazam ? There was a time when you could hum a song for 5sec and it would find it. Now you can play 10sec of the actual song and it doesn’t find anything?! What a degradation of service
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Flerken (@NotFlerken) reported@DragonMaster478 @ExigaNail @DEB10042 It’s just how things have been for decades. He was called Captain Marvel all the way through the 2000s. In New 52, DC decided they wanted to get rid of the complicated rights issue by just naming him Shazam instead. Which led to a lot of conflict with fans.
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kere 🔞🔞 (@ilovekonel) reported@Billy_batshed Otherwise idk how high id rate it for Freddy, i think it was very fun to have kon interact with someone his age and theyre very fun together i wish i got to see them more often... but im very interested in what your reaction to the issue would be as a shazam fan
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Spiderkid10000 (@SwigittyS) reported@Fenrirtheicewo1 Literally DCAU Shazam scales to teh destruction of Apokolips. Speed is a really real issue however.
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Born To Boogie - Marc Bolan Archive (@GlamRockMarc) reported📆 April 19, 2002, “Jeepster” by T. Rex became the first song successfully identified by Shazam. This happened during a pre-launch test of the service, which at the time required users to call a phone number and receive the song title via text message. The company, now owned by Apple, has since developed technology capable of identifying billions of songs.
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Tyrecea⚛️ (@Tyrecea_z) reportedBesides the black adam 6 issue or maybe it was 12 issue comic of bolt. I do not know this *****, I just like a concept of a black guy as Shazam-esque character
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Hreinn (@basicformorg) reported@grok @Squill_Mama can you try again ? maybe tag another service that can ? @Shazam
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ERIS Queen of CHAOS (@ERIS4ThePEOPLE) reportedI haven’t been to the theater in years now not since they stuck in that stupid useless scene in the second Shazam that didn’t fit about some kids saying oh yeah by the way, I’m gay that was it. I’m tired of people, shoving their **** down my face.
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