Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Katowice, Silesia | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Township of Evan, KS | 1 |
| Orgerus, Île-de-France | 1 |
| Hamburg, HH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Cultured.souls (@CulturedSouls) reported@VesselorConnor @empatheticcain Cancelled after 15 issues. The book was a direct continuation of the curse of Shazam, which Johns just finishing being an executive producer for the movie. So it really seems like Johns was fully onboard with that version of the character to me.
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Julie Barrett (@juliecbarrett) reportedLast week Idaho Governor Brad Little signed HB 542, Stop Harms from Addictive Social Media Act (SHASM - ADF calls is “Shazam!! 💥”) While the bill seems to have good intentions, it’s impossible to implement without universal age verification - handing MORE data of children to Big Tech - and constant behavioral monitoring of children online. This “solution” will undoubtedly make the problem worse. Additionally, it is the opposite of “parental empowerment”, forcing a government mandate on every family.
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ERIS Queen of CHAOS (@ERIS4ThePEOPLE) reportedI haven’t been to the theater in years now not since they stuck in that stupid useless scene in the second Shazam that didn’t fit about some kids saying oh yeah by the way, I’m gay that was it. I’m tired of people, shoving their **** down my face.
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CkarasuStreams (@CkarasuStream) reported@Jaereku My issue isn't the dialogue or characters, but what is actually happening in the comic can cross the line into the absurd. And not the funny or good kind. Having a Shazam expy that just rapes people is so goofy it takes me out. That's just one example.
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Aliff Aziz (@AliffAziz9) reported@OtunbaSebotimo It’s a great movie. The only problem is teenage Billy Batson is played as a serious, street-smart kid, but when he transforms into Shazam, he completely changes into an over-the-top, immature goofball. Doesn’t feels like they the same person
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herb 🌿 (@theybert) reportedshazam is the worst card service out there LET ME SPEND MY ******* MONEY
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Ziggy (@ZquadboyZ) reported@dailystarzam Retire Billy, have the Shazam mantel be passed down every couple years, because Billy staying a child ruins any semblance of a timeline. Also Shazam is a cool name
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trey (@tgold29) reported@SamB_46 Underrated refuge moment that I actually have functioning cell service to Shazam tracks
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catie (@catierowling) reported@LucindaAntwix @rikcatberryy Shazam was terrible , Snow White was terrible, y2k was one of the worst ranking a24 films, she was in the worst rated hunger games film EVEN her animated film did badly and she didn’t get completely positive reviews for R+J Kit was the one getting the critic awards
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Joe Mish (@JoeMish3) reportedThat's why SS made 746m without China right afterwards and then WW made 823 million right afterwards right? And even after the trainwreck the execs made Aquaman made a billion,but BvS derailed the franchise right? The problems start with Shazam You disingenuous piece of ****
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:) (@marcopoloed) reportedPlayed a song and asked my roommate to guess who the artist is. Guy cheekily pulls his phone out to make it seem like he’s texting someone and i saw his hand move from the top of the screen to shazam it. Puts down his phone a few secs later of fake brainstorming he gets it right
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Joseph Mora (@PapiNCali) reported@TaroPh59854 @MadonnaUltimate That sounds dramatic, but it does not really hold up from a music industry standpoint. Nobody needs an organized scheme to make a record underperform. The market does that all by itself. Streaming, radio callout, playlist retention, repeat listening, TikTok traction, Shazam activity, sales stability, and week-two drops tell the story. If a song connects, it holds. If it does not, no amount of “they are trying to erase her legacy” explains the public not coming back to the track. Madonna’s legacy is not being erased. Her legacy is already written. The issue is that some fans confuse legacy with current demand. She can be the Queen of Pop historically and still have a single that does not perform like a major hit in 2026. Those two things can exist at the same time. And honestly, blaming invisible “people hungry for the Queen title” feels like a distraction from the actual rollout. If the song had smashed, nobody would be talking about conspiracies. They would be posting chart receipts. But when you have label investment, Sabrina Carpenter attached, Coachella-adjacent hype, The Abbey, Grindr promo, listening parties, and still the numbers do not match the noise, that is not a takedown campaign. That is a rollout failing to convert attention into consumption. The music business is not sentimental. It does not care how iconic you are. It cares whether people stream the song again tomorrow. Madonna is not being erased. She is being measured. And that is what some fans cannot handle.
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🇳🇴 AahYesHello 🐧🎶 (@AahYesHello) reported@ri_neb LandR is pretty decent in my opinion here is pros and cons: pro: They give you shazam, contentID for free Cover licenses are a one time payout If you stop paying your subscription they won't take down your songs, but take a 15% cur from your revenue Support team are humans only and no useless chat bot cons: Because they dont use AI in their systems they have a manual QC team that needs to look through your release and manually approve which takes some business days If you're making a remix they need documentation for rights of sample usage which takes even more days to process They dont support label plans and is generally for solo artists so if you were planning a "Various Artist" release it is usually meant for 1-3 artists per release Hope this helps
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ɆmmΛnü℮⩚ (@nexusevent123) reported@OtunbaSebotimo @The_Big_Chifa_ One of the biggest issue was that Billy as a kid was too mature well composed and kinda mopey most times and when he becomes Shazam he acts like a complete child.
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Give Palestine a nuke (@FarrrlzBarkley) reported@OrevaZSN You could probably do this with existing Shazam by uploading a bunch of tracks of various car sounds to YouTube or something with titles indicating the problem and waiting for Shazam to index them