Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Katowice, Silesia | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Township of Evan, KS | 1 |
| Orgerus, Île-de-France | 1 |
| Hamburg, HH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe Mish (@JoeMish3) reportedThat's why SS made 746m without China right afterwards and then WW made 823 million right afterwards right? And even after the trainwreck the execs made Aquaman made a billion,but BvS derailed the franchise right? The problems start with Shazam You disingenuous piece of ****
-
~X~ (xgrrrl1) (@jnsqxgrrrl1) reported@RaminNasibov @TheBookofG1nk0 I downloaded Merlin but it will absolutely not work unless you give location permissions which is not cool. I mean it listens through mic AND tracks location. Privacy issue. Someone needs to invent a competitor that makes it optional! Bird Shazam on demand w/ manual loc data
-
Joseph Mora (@PapiNCali) reported@TaroPh59854 @MadonnaUltimate That sounds dramatic, but it does not really hold up from a music industry standpoint. Nobody needs an organized scheme to make a record underperform. The market does that all by itself. Streaming, radio callout, playlist retention, repeat listening, TikTok traction, Shazam activity, sales stability, and week-two drops tell the story. If a song connects, it holds. If it does not, no amount of “they are trying to erase her legacy” explains the public not coming back to the track. Madonna’s legacy is not being erased. Her legacy is already written. The issue is that some fans confuse legacy with current demand. She can be the Queen of Pop historically and still have a single that does not perform like a major hit in 2026. Those two things can exist at the same time. And honestly, blaming invisible “people hungry for the Queen title” feels like a distraction from the actual rollout. If the song had smashed, nobody would be talking about conspiracies. They would be posting chart receipts. But when you have label investment, Sabrina Carpenter attached, Coachella-adjacent hype, The Abbey, Grindr promo, listening parties, and still the numbers do not match the noise, that is not a takedown campaign. That is a rollout failing to convert attention into consumption. The music business is not sentimental. It does not care how iconic you are. It cares whether people stream the song again tomorrow. Madonna is not being erased. She is being measured. And that is what some fans cannot handle.
-
ionuț 95 (fan account) (@BraveForGaga95) reportedIt's on you if you can't see it, the song is literally #2 on Shazam Global, radios keeps refusing to play it, the streams are going down instead of up, the views on YT are also going down. Anyway those are just soundtrack songs so idc that much overall if they don't do it
-
RedeemedRobin 🏳️🌈 (@redeemedrobin) reported@midnightcomicss It's Jay who would be a p3dophile. Jon was still 11 when Jay was already in college, with was only a few weeks before Jon went to space with his known mad grandfather. Also Jay was fine being in a relationship w/Jon while deaged in Shazam issue
-
Crypto Wolf 🐺 (@cryptowolf_ofc) reported@the_Bradster007 The problem is that there isn’t nearly enough interest in Shazam, Cyborg, Flash, Aquaman, or Green Lantern compared with all of the Marvel super heroes. This was sadly destined to fail
-
Amirra Arielle 💫 (@inspandorasbox) reportedThis music from my window is so good and Shazam is NOT working💔
-
Andrew Hudgins (@Drewdaddyb1) reportedHere we have Gretchen Whitmer (aka SHAZAM) with an important public service notice about an issue that is not an issue. What a joke.
-
SAFI / Mia(sma) (@mia_saneart) reported@NeilGrassTycon @xenvuen the account is GONE i can't even look that up to find it. shazam is not working. thump my life
-
Rich Bateman (@richbateman87) reported@GunntArchive dc movies are doomed because they never learn; the fandom is fractured and they know this but instead of fixing this; they just double down on hating on zack snyder to convince you to support new dc movies it didnt work for black adam, shazam or blue beetle; theyre all idiots
-
Jaymovies (@juliandceu) reported@jayjjalen I know the plots with his own villains are already so much better than king Shazam or the Ras plot. Like his parasite 2 issue was even better.
-
Igwe Okoye (@MrAdamas) reportedGoogle Pixel used to have a cool feature with Now Playing. It had the silent drop down notification. Now it's basically Shazam. Why do I have to open the app or turn off my phone to view the lock screen to know what's playing? So inconvenient
-
Igor Brigadir 🇺🇦 (@IgorBrigadir) reportedDRAMA 🎭 at the public library! Some lad walked in and started blasting some tune about sucking **** or something like that and the library staff had trouble getting him to stop. Sickened I didn’t manage to Shazam the track - might have been his own creation. We will never know.
-
Robert P. Glover (@RPGlover) reported@TheComicSource Thanks for the reply. Unfortunately, following the trajectory of failure around the aged up version of the character and the publication of perhaps the worst treatment of the property with the deceptive de-age in Shazam issue 20, this Superman Unlimited arc WOULD be a hoax if the young version of Jon does not remain in current continuity. Too often, editors forget that fans are people also- customers marking tally over each and every deficient story arc, and glaring lack of competence marring canon over time. DC certainly paid no attention to sales numbers, fan feedback, Go-Fund-Me campaigns… watching the publisher fall on their face with the Jon Kent character- heck, with core Kryptonian titles, has not been “fun.”
-
The High Chimps (@TheHighChimps) reported@lRawMedia @grok my shazam is not working, what is the name of this song.