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Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Poplar, England 1
Katowice, Silesia 1
Lyon, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • BangChanGlobal
    BANG CHAN 방찬 GLOBAL 🍋🩵 (@BangChanGlobal) reported

    📣 | UPDATE: After numerous templates and emails since 2025, it seems as though Bang Chan’s Spotify profile has now been fixed, with the fake songs removed. HOWEVER! Issues still persist across YouTube/YouTube Music, Apple Music, Shazam, Amazon Music, Tidal and Deezer. We will provide an updated template once we have finished reviewing each platform in depth.

  • MrAdamas
    Igwe Okoye (@MrAdamas) reported

    Google Pixel used to have a cool feature with Now Playing. It had the silent drop down notification. Now it's basically Shazam. Why do I have to open the app or turn off my phone to view the lock screen to know what's playing? So inconvenient

  • Nictendo2
    Greentendo (@Nictendo2) reported

    @Gazungamer Honestly the biggest problem with the later output of the dceu. Stuff like Shazam and TSS would’ve done wonders 5 years earlier

  • SteveGr16838876
    ThatDeadHead (@SteveGr16838876) reported

    @OtunbaSebotimo The problem with the movie the kid actor acted nothing like the Shazam version, he was way too serious and didn't have the same charm

  • KeiziTV
    Keizi Cinema 🎞️🍿 (@KeiziTV) reported

    @ButcherBoi67 As good as a Shazam sequel looked. I was excited for it, coming out of some rough times and it looked like fun. Nothing groundbreaking but the film ended up having a lot more issues after viewing ofc.

  • Yash48902641
    Yash solankee (@Yash48902641) reported

    this is currently not supported due to Android/Nothing OS limitations, rather than a Shazam permission issue. It worked on my older Poco C3, so this feels like a step backward.

  • Storm08885011
    CallmeStorm (@Storm08885011) reported

    @Phenomm_ This movie could be really good, but that's still not gonna fix the many issues that DC has and the DCU as a whole. The fact that Clayface is getting a movie before Batman, Wonder Woman, Flash, Shazam, and other A-list heroes is a ****** crime

  • jaoofy37427
    Jaoofy (@jaoofy37427) reported

    @ihatemeen_ with shazam and wonder woman alone they could stall long enough so barry could get bruce to where he keeps his kryptonite and grab some for himself to keep him down, and thats not assuming the rest of the league doesn't just outright win.

  • jnkcullt
    𝓻𝓲𝓻𝓲 ✧🦋 (@jnkcullt) reported

    Guys Shazam is not working for me like it doesn't even recognise any songs.. it's keep saying try again but it's not working

  • PapiNCali
    Joseph Mora (@PapiNCali) reported

    @TaroPh59854 @MadonnaUltimate That sounds dramatic, but it does not really hold up from a music industry standpoint. Nobody needs an organized scheme to make a record underperform. The market does that all by itself. Streaming, radio callout, playlist retention, repeat listening, TikTok traction, Shazam activity, sales stability, and week-two drops tell the story. If a song connects, it holds. If it does not, no amount of “they are trying to erase her legacy” explains the public not coming back to the track. Madonna’s legacy is not being erased. Her legacy is already written. The issue is that some fans confuse legacy with current demand. She can be the Queen of Pop historically and still have a single that does not perform like a major hit in 2026. Those two things can exist at the same time. And honestly, blaming invisible “people hungry for the Queen title” feels like a distraction from the actual rollout. If the song had smashed, nobody would be talking about conspiracies. They would be posting chart receipts. But when you have label investment, Sabrina Carpenter attached, Coachella-adjacent hype, The Abbey, Grindr promo, listening parties, and still the numbers do not match the noise, that is not a takedown campaign. That is a rollout failing to convert attention into consumption. The music business is not sentimental. It does not care how iconic you are. It cares whether people stream the song again tomorrow. Madonna is not being erased. She is being measured. And that is what some fans cannot handle.

  • Hypershocke
    Hype Feed⚡⚡⚡ (@Hypershocke) reported

    @roger_stev82377 People seem to forget that Shazam is powered by six gods and imagine the six of them against Thor and hulk bro it's gonna be a massive beat down 💯💯💯

  • SixSh00tHer
    Six (@SixSh00tHer) reported

    @absolute_verse I swear that’s the only reason they named it that so people thought it would be like the comic, my only issue with a KO fighting game is 32 is a giant roster for a fighting game and there’s only like Shazam and Mxy you could do as DLC from the comic

  • AbsGLHypeGuy
    Is Absolute Green ꗞ Lantern #14 out? (@AbsGLHypeGuy) reported

    @Gray_m0nst3rous Agree with the last part, I would have really preferred if King Shazam was really just magic and not related to Brainiac. As for the 14 first issues... Well, I disagree, I'd say that it proves that Superman can save Earth, while he didn't believe he could because of Krypton.

  • SongAngel15
    Song ⱽ Angel 😇 Layover (fan account) (@SongAngel15) reported

    @btskthv1230 @StanTae51027 Exactly! They want to drive true supporters away. We must ignore these insecure people who don’t respect or appreciate the enormous clout Taehyung brings to BTS. His brand ambassadorships have been heavily involved in promoting the group’s Arirang tour. His solo endeavors, like his first pitch at the LA Dodgers game, got the forthcoming BTS comeback mentioned to the whole world of baseball. His Chinese fanbase, Baidu V Bar was historically the largest purchaser of BTS albums. They metaphorically shoot themselves in the foot by trying to silence us into leaving. This desire to equalize the members by their own insistence is tiresome. It’s unnecessary. The members themselves said on multiple occasions in the past that Taehyung is the one with worldwide impact. It’s a known fact, yet no one needs to take him down a peg because Tae is humble. Instead, they attack his support system, the ones who stream, vote, Shazam, buy physical albums, iTunes, magazines, merch from his brands, engage with his articles, make radio requests, praise his accomplishments…and they want us to believe Tae hates us. Are they hoping we are so immature that we’ll go away crying? No one who works this hard has time for their nonsense.

  • jnsqxgrrrl1
    ~X~ (xgrrrl1) (@jnsqxgrrrl1) reported

    @RaminNasibov @TheBookofG1nk0 I downloaded Merlin but it will absolutely not work unless you give location permissions which is not cool. I mean it listens through mic AND tracks location. Privacy issue. Someone needs to invent a competitor that makes it optional! Bird Shazam on demand w/ manual loc data

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