Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cardiff, Wales 1
Chicago, IL 1
Noisy-le-Sec, Île-de-France 1
Portland, OR 1
Tequisquiapan, QUE 1
Devizes, England 1
São Paulo, SP 1
Bari, Puglia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • Minty_Root Minty Root (@Minty_Root) reported

    @ThothPenswell @pixelkitties One issue we currently have is that The Flash, Aquaman 2 and Shazam 2 are almost done and they spent a decent amount on them. I'm not sure if audiences are still up to go see those movies knowing they would lead to nothing else.

  • NightOwlScribe Shane Almond 🟢🏹 (@NightOwlScribe) reported

    @speedforce9191 He turned down a cameo in shazam 2 in a post credit scene

  • wsuptho dunno man (@wsuptho) reported

    @Nomad9223 @homeofdcu lol why do you think the rock was doing it for "the fans"? he is an ego monster and just wanted to beat up henry cavill as superman on screen. it's his kink. if he actually cared about the character he wouldn't have turned down a role in shazam or a cameo in shazam

  • GeekComical GeekComical (@GeekComical) reported

    @TheeWandaStan @richbateman87 @TheRock The Rock did play Black Adam accurately to the New 52 iteration. Sure he didn’t have the accent (which shouldn’t be an issue if he has the wisdom of Zehuti). The Rock has literally said that his face off with Shazam will happen but I guess you are just making blind statements.

  • grimeskywalkers liv ❄️ | watching mha s3 (@grimeskywalkers) reported

    black adam is a major archenemy of shazam but the rock turned down to be a cameo in the next movie. like,,,why was he doing everything except for being shazam’s enemy😭😭

  • RobClark82 Rob Clark (@RobClark82) reported

    @cabelas @cabelascanada 50 min. Mark, learned two things: 1 - Shazam doesn’t work while you are on the phone 2 - the cheesy country son referenced is “Fishing with Dad” by John Kunze Going to go find Customer Service hashtags for the 60 min mark

  • shinakira00 Gemel Walters (@shinakira00) reported

    @Nomad9223 @homeofdcu No we haven't. Anyone with any sense knew giving Black Adam a movie instead of idk having him in Shazam as a villain like he's supposed to be was a terrible Idea. And Cavill is one actor, the characters are more important than one actor

  • Spawn0fSparda me façam pix pra eu poder comprar SF6 e RE4 era (@Spawn0fSparda) reported

    @francescoteofi @NicholasPascar5 @DiscussingFilm Still makes no sense considering they had no problems letting the Supes cameo on Shazam happen

  • oneizzyjones Izzy Jone$ (@oneizzyjones) reported

    The Rock turning down Shazam is the exact reason why Black Adam was average at best and flopped. Billy Batson gets a lot of hate for his quirky movie but he’s really a formidable character with a rich backstory. The Rock just wanted to play a superhero that he looked like

  • Tuffdude77 Mason (@Tuffdude77) reported

    @DCFLAVOR @T00muchF00D I don't have an issue with what is happening, but understand why some wouldn't want to watch those. Not because they aren't part of the main cinematic universe anymore, but because their stories won't conclude. Shazam wasn't meant to conclude Shazam's story in the second movie

  • Gregory44449051 Gregory Jones (@Gregory44449051) reported

    Comment: I feel kind of down. I've taken a lot of pain. The journalists have done a lot of crime. I'd hate to be them. I wouldn't be able to look in the mirror. I feel good about myself. I have my dignity, unlike Biden. I'd hate to be him. Shazam.

  • Geminimindtrix MrGQ (@Geminimindtrix) reported

    @UpToTASK That dude messed it up. He made the character go down a whole other path to face Superman when he just should of played his part and been Shazam’s Villain first.

  • MotPicEnthusias MotPicEnthusiast (@MotPicEnthusias) reported

    The Rock was probably pissed af about the articles that exposed him using misleading statistics, by the dc guys, like that's the only logical explanation to all of this right? Why else would he turn down the cameo in Shazam, and why he's also probably leaving the role.

  • Rayksrevenge Bolt (@Rayksrevenge) reported

    The problem with Captain Marvel/Shazam being in the DC universe is that he’s massively weaker

  • Calvin_Coates Calvyyy (@Calvin_Coates) reported

    @TheQuiver_ I feel bad for him for the wait and the passion he had, but like, he kinda did this to himself lmao. The fraud is one thing but he tried altering Black Adam to just be whatever he wanted. Prime example, turning down that cameo in Shazam, like, bro, you're his villain lmao

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