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Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Narbonne, Occitanie 1
Poplar, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • blaira99
    Blair (@blaira99) reported

    Just heard a song that was so terrible that I had to Shazam it bc I thought I was hallucinating it

  • KeiziTV
    Keizi Cinema 🎞️🍿 (@KeiziTV) reported

    @ButcherBoi67 As good as a Shazam sequel looked. I was excited for it, coming out of some rough times and it looked like fun. Nothing groundbreaking but the film ended up having a lot more issues after viewing ofc.

  • ICSully
    Sully (@ICSully) reported

    @YagoRochaAlvz "He took down the Snyderverse" Outperformed both Shazam movies, Flash and Wonder Woman 2 and was the better movie.

  • Iamdoskifunds
    𝓓𝓸𝓼𝓴𝓲𝓯𝓾𝓷𝓭𝓼💰 (@Iamdoskifunds) reported

    @bekeestitches Shazam was never the problem. The real issue was that DC never figured out how to properly position him in the bigger universe. The character had the potential—execution and consistency were the problem. ⚡

  • OutlawLinc
    Outlaw Linc (@OutlawLinc) reported

    @Itssan17 DC biggest issue is that they have never had a real plan for their superheros. They tried to copy and paste what Marvel did but Marvel evolved and found ways to appeal to the comic book fan and the casual fan and also make a good movie. DC hasn't been able to do that since The Dark Knight. The had a few hits like, Wonder Woman, Aquaman and Shazam but allt hose films blew it with their audience by the sequel.

  • _Ramifications_
    Zack Straw 🇹🇩 (@_Ramifications_) reported

    accidentally added my entire Shazam history to my Apple Music library. this was a critical error

  • GarfeldoAlfredo
    Garfman (@GarfeldoAlfredo) reported

    @raingod09790030 Shazam was during the broken DCEU, not the DCU that has been solid. Go cry about it.

  • SongAngel15
    Song ⱽ Angel 😇 Layover (fan account) (@SongAngel15) reported

    @btskthv1230 @StanTae51027 Exactly! They want to drive true supporters away. We must ignore these insecure people who don’t respect or appreciate the enormous clout Taehyung brings to BTS. His brand ambassadorships have been heavily involved in promoting the group’s Arirang tour. His solo endeavors, like his first pitch at the LA Dodgers game, got the forthcoming BTS comeback mentioned to the whole world of baseball. His Chinese fanbase, Baidu V Bar was historically the largest purchaser of BTS albums. They metaphorically shoot themselves in the foot by trying to silence us into leaving. This desire to equalize the members by their own insistence is tiresome. It’s unnecessary. The members themselves said on multiple occasions in the past that Taehyung is the one with worldwide impact. It’s a known fact, yet no one needs to take him down a peg because Tae is humble. Instead, they attack his support system, the ones who stream, vote, Shazam, buy physical albums, iTunes, magazines, merch from his brands, engage with his articles, make radio requests, praise his accomplishments…and they want us to believe Tae hates us. Are they hoping we are so immature that we’ll go away crying? No one who works this hard has time for their nonsense.

  • Javier_1814
    Javier (@Javier_1814) reported

    Popularity wise seems about right. There's some like Batgirl and Supergirl that could go up a step but at the same time I understand why they're on that spot. Same with Shazam I'm 50/50 if he should be there or one step down.

  • recovery_simp
    Recovery Simp (@recovery_simp) reported

    COSOMA’s Blank Media Levy A THREAD 1/ Everybody is arguing about COSOMA payouts, but most people don’t even know what the Blank Media Levy actually is. Some think it’s government tax. Some think it’s Spotify money. Some think COSOMA just wakes up and chooses who to pay. None of that is true. So let’s break it down. 2/ Imagine you make a song. Thousands of people save it on their phones, laptops, memory cards and flash drives. Even if they don’t sell your music, they’re still making copies of it. Now imagine trying to ask every single person to pay you. Impossible, right? 3/ That’s why copyright law created the Blank Media Levy. Instead of chasing millions of people who copy music for personal use, a small levy is collected whenever devices that can store copyrighted content are imported into Malawi. That money goes into one big pool for creators. 4/ The devices include: • Phones • Laptops • Tablets • Flash drives • Hard drives • Memory cards • CDs & DVDs Basically, anything people use to store music, movies or books. 5/ So who collects this money? MRA. Think of MRA as the cashier. When importers bring these products into Malawi, MRA collects the Blank Media Levy together with other applicable charges. It then remits the money to COSOMA. MRA doesn’t decide who gets paid. 6/ Now COSOMA has one big pot of money. Thousands of musicians, filmmakers, writers and other creators are waiting for a share. So… How does COSOMA decide who gets what? 7/ Most people think it’s based on popularity. It isn’t. COSOMA isn’t supposed to ask: “Who’s the biggest artist?” It’s supposed to ask: “Whose copyrighted work was used the most according to the data available?” 8/ Think of two students. One is the most popular kid in school. The other has perfect attendance. Those aren’t always the same person. Royalties work the same way. Popularity and measured usage are not always the same thing. 9/ So how does COSOMA measure usage? Through a monitoring system. Think of it like a football referee. The referee doesn’t guess who scored. He keeps score throughout the game. 10/ Radio stations and TV stations keep playlists and broadcast logs showing every song they play. COSOMA collects that information and uses it to estimate how often songs were broadcast. The more qualifying plays your music gets, the bigger your potential share. 11/ Many copyright societies around the world also use music recognition technology (similar to Shazam) to automatically identify songs played on radio and TV. COSOMA has said it uses monitoring and broadcast data, although it hasn’t publicly explained every technical detail of its system. 12/ Imagine the monitoring results look like this: Artist A — 1,000 plays Artist B — 700 plays Artist C — 300 plays If royalties are shared using that data, Artist A gets a bigger slice than Artist C. Simple. 13/ Now here’s where the debate begins. People ask: “What about churches?” “What about weddings?” “What about crusades?” “What about minibuses blasting gospel all day?” If those uses aren’t captured in the monitoring data, they may not significantly affect the payout. 14/ People ask the same questions about: • YouTube • Spotify • TikTok • Facebook Those don’t automatically count towards Blank Media Levy distributions because they involve different rights and different royalty systems. 15/ This is why an artist can have millions of views… Fill stadiums… Trend every week… …and still receive a royalty payment that surprises everyone. Because popularity isn’t automatically the same as documented copyright use. 16/ So why do some artists receive millions while others receive much less? Generally because of: • More qualifying radio & TV airplay • More licensed public performances • Proper registration of their works • Their ownership share of the copyright Not simply because they’re more famous.

  • jnkcullt
    𝓻𝓲𝓻𝓲 ✧🦋 (@jnkcullt) reported

    Guys Shazam is not working for me like it doesn't even recognise any songs.. it's keep saying try again but it's not working

  • TheRochaSays
    John Rocha (@TheRochaSays) reported

    When you look at this DC movies run from Man of Steel to #Supergirl (removing the TV shows here), this is a monumentally terrible run. At some point, it's WB that's the issue here. WW, Shazam (maybe), Joker, The Batman and Superman are the only qualified successes artistically and financially. Aquaman made a billion, but it's a **** of a movie. I love Man of Steel and it turned a tidy profit, but it didn't blow up the box office. Everything else is mostly a crash and burn, a slight disappointment or a moderate success. This is a Jets or Browns team going 5-12 for the NFL season. YIKES!

  • DrywoodTermite
    FrostyFrenchToast 🍞🎀 (@DrywoodTermite) reported

    The only defense i can give on this is that these connected universes gives a kind of “excuse” to use B & C list characters for films. Audiences swung on stuff like Antman and Shazam bc they bought into the wider storyline. The issue is the DCU doesn’t have that appeal

  • moviesbydika
    Dika_Clips 🎬🍿 (@moviesbydika) reported

    @bekeestitches Yeah the writing was the real issue. Shazam himself was never the problem.

  • Justrelaxabitt
    RickSeal (@Justrelaxabitt) reported

    @donovanmartin5 At this point I dont believe snyder will be back. Sure I preferred his style and tone. But that doesnt mean i can pretend this DCU stuff is interesting. Superman was entertaining but it still felt very cookie cutter and safe to appease all the old complaints. All these suit designs are just awful too. Supergirls box office is also telling that the dcus problems are abit more larger than a vocal minority. I dont know what the answer is for DC but I do know judging by everything since Birds of prey, shazam 2, ww84 that they need to ditch the action comedy feel good "family" stuff. Avatar is a great example of what the tone should be. Families watch avatar. They dont need to make everything "light hearted" for a family to watch it.

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