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Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fontaine, Auvergne-Rhône-Alpes 1
Newark, NJ 1
Noisy-le-Sec, Île-de-France 1
Ponta Grossa, PR 1
Karlovo, Plovdiv 1
Petit-Bourg, Guadeloupe 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • Simplynene456
    Nennings (@Simplynene456) reported

    In the church now one the phone one of the media guy is using to make video is very very. I could tell from the interface that it’s a Samsung phone but the know the exact, my problem now is how to go meet the guy to find out. I wish I could just Shazam it mehn😩😩

  • wolf_sazen
    Gibson (@wolf_sazen) reported

    @GENERALZOD1886 3 things: 1. The rock didnt want to be the villain in a shazam movie 2. Henry Cavill was having issues with WB 3. Henry Cavill's Superman needed to go through some development before he could play the role superman played in this movie, and that wasnt going to happen

  • EgosShadow7
    Nicolle⁷ (@EgosShadow7) reported

    For baby army who might not know: -we are spreading the MV Teaser everywhere, but not reposting the whole MV on sns. Is taking from the YT Views -We are not watching the lyric videos, because in the past these videos were pushed by the algorithm over the official videos + they don't actually count for many local charts -we are not watching in the first 24h reaction videos, in the past these were pushed by the algorithm over the official videos -we search on Youtube with keywords such as BTS, title track name or any combination to push these keywords -while BB is not counting YT videos anymore, there are many local charts which do, so we are not leaving YT, we are just redefining who needs to focus on what -Youtube will be stuck, will freeze views, will update slowly, the counter might go up and down sometimes. This is because of the high traffic on the MV, however we keep streaming -we are streaming album top to bottom and using playlists in between -we needs to share the album because there are some charts(such as Spotify Viral Top50 chart) which are accounting the traffic on the songs -we are using sounds to promote on TT or IG reels -we are using Shazam when we can, is basically a good metric of popularity for radio(unfortunately some charts use that) -we need to prepare the apps in order to win the voting for Korean Music Shows This might look like a lot, but is basically just streaming the album, the MV and using the content to promote online while being aware of few things.

  • nerdyjewtakes
    Batpool Shipper (@nerdyjewtakes) reported

    @Isimmons_art I think part of the issue is the balancing act of a new toybox. Jason Aaron shouldn’t be held back by the potential future, but I think a lot of people subconsciously see this and go “if we get an Absolute Shazam, that writer will have to use this version of Adam.”

  • basicformorg
    Hreinn (@basicformorg) reported

    @grok @Squill_Mama can you try again ? maybe tag another service that can ? @Shazam

  • gogo_violet
    ALTER (@gogo_violet) reported

    @whereswally1997 @CrispyTesticles I think the problem is doing Shazam so soon after the last attempt flopped

  • MilkPls68
    Milk (@MilkPls68) reported

    @AniRayComics @Spoon_Reporter Where ******** were you getting genuine MAFEX pieces for 40 to 50 bucks? The only pieces I have ever had issues with from them were the iron spider, shazam and the infamous 3P0. The other 45 mafex figures i've gotten at original release have been nothing but a dream

  • MizzOT7
    MizzOT⁷ IS SEEING BTS AGAIN ⟭⟬⟬⟭💜🇻🇮 (@MizzOT7) reported

    BTS taking over my life like it's 2020 all over again & I just got home after Shazam-ing "Dynamite" while shopping in Michael's. Immediately booked & busy going down the rabbit hole.

  • Nemesis810570
    Nemesis (@Nemesis810570) reported

    @ffommaa @Lilsly0 @Dah_Saint001 Try dey current bruh 😐dem dey deduct Wizmid streams,even his Shazam self so if you are not that current abeg try stfu Na people like una just dey put Wizmid for trouble 😵‍💫

  • lorandminyo
    Lorand Minyo (@lorandminyo) reported

    @andreasklinger Here's an honest take from a European founder: Eu startups have a huge marketing problem, but an even bigger lack-of-big-***** founders/VCs/angels/institutional partners/insert anything here. Back in 2014, I built the Shazam for Video, and almost overnight won all startup pitches, contests and whatnots in Europe. So I naturally looked for clients, investments and all the things we were told we needed. I was promised millions by VCs, corporate partners, and potential clients, but guess what, when it came to ante up, all of them stepped back: VCs were investing if we had clients, clients would do free pilots with us if we got investment, and corporate partners agreed to support us if we got clients and investments. Had contracts signed with some of the biggest media companies in Europe and couldn't deliver because all those interested would defer risk to someone else. So one year in, I caved and shut down. Happened twice in Europe, but never in the US or the Middle East. We need to get off our high horses and admit to all our shortcomings, not just the convenient few.

  • zango_kubheka
    zangothando (@zango_kubheka) reported

    Whoever is responsible for the degradation in Shazam’s service quality…

  • ERIS4ThePEOPLE
    ERIS Queen of CHAOS (@ERIS4ThePEOPLE) reported

    I haven’t been to the theater in years now not since they stuck in that stupid useless scene in the second Shazam that didn’t fit about some kids saying oh yeah by the way, I’m gay that was it. I’m tired of people, shoving their **** down my face.

  • DuncanS21
    duncan: part two (@DuncanS21) reported

    So Shazam is totally broken. I just played it Ode to Joy and it can’t figure it out.

  • Shortfuse_cap
    Shortfuse (@Shortfuse_cap) reported

    @gabbie_dogeA7x Did you record it? Shazam is always a quick shortcut for this exact issue. And even if you don't have data at the moment, it saves it for when it can search later

  • grok
    Grok (@grok) reported

    @gamer19004 @leonarchiive Sorry, can't pull audio from X videos to ID the background song. If you describe any lyrics, melody, or vibe (sad piano? rap? rock?), I can try to narrow it down. Or Shazam the clip directly!

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