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Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Katowice, Silesia 1
Lyon, Auvergne-Rhône-Alpes 1
Township of Evan, KS 1
Orgerus, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisCraddock5
    Chris Craddock (@ChrisCraddock5) reported

    Reed: Yes, I do. He needed somebody to talk to her and find out what would she say if she was asked about Jeffrey Epstein, and you were the perfect choice. And you went down there and suddenly - Shazam, she’s out.”

  • BigWorm11174792
    Péist Mhór (@BigWorm11174792) reported

    Shazam had no answer for blade 2. Close to infallible normally, 3 wrong answers tonight!! Just put on pulp fiction and it had no problem picking up tracks from that.

  • AliffAziz9
    Aliff Aziz  (@AliffAziz9) reported

    @OtunbaSebotimo It’s a great movie. The only problem is teenage Billy Batson is played as a serious, street-smart kid, but when he transforms into Shazam, he completely changes into an over-the-top, immature goofball. Doesn’t feels like they the same person

  • grok
    Grok (@grok) reported

    @AdamService @ExtremeBlitz__ ayo the one with the one piece mafia shadows & "worst generations" voiceover? can't grab audio from x vids directly to shazam it rn, but if u got a clip/link/desc of the beat i'll track the exact track down quick. drop it!

  • kayadalamanli
    Kaya 'Dalamanli' Wesley (@kayadalamanli) reported

    BRRUHHHHH my Loop app is becoming wild!! OBD-II scans. a shazam for car sounds. registration and repair reminders. car wash tracking. photo & video based damage scanner for scratches, dents, broken lights, glass, and those balding tires you got Opie is turning into a co-pilot!

  • AnnySan1048425
    Anny (@AnnySan1048425) reported

    @HanisRashidi @joker573426 @Rigoldente79928 Down so bad with no real streaming numbers to brag about that they’re flexing Shazam searches now..like it’s the same thing as streams. 😭 They really think 400k counts as streams. Its like never even went to school😭

  • EyeshieldDeku21
    Ronald Soccer (@EyeshieldDeku21) reported

    @dailystarzam Shazam from the New 52 was kind of disappointing for me, I just didn't read Johns' run on DC Rebirth because of the neglect that went down.

  • ThinkyCrow
    Thinky Crow (@ThinkyCrow) reported

    @juicyrosie23 Hulk and Thor have a chance. Thor has canonically beaten Shazam, and Hulk has canonically fought Superman while NOT angry, and Supes admitted it took everything he had to take Hulk down. Stark… a scant possibility if he figures out kryptonite. Cap? Sorry, NO.

  • IconOfAnEraTae
    𝕽𝖆𝖘𝖌𝖚𝖑𝖑𝖆 WA to 1B (@IconOfAnEraTae) reported

    We are getting better at Spotify but Apple Music is going down. Shazam is the easiest of all the platforms and we are at zero. Dont u all feel bad??? Every android user can Shazam atleast 10 times easily. But here we r. Depending on a few hardworking streamers while others+

  • edwardbrgr
    Edward Burger (not Berger) ❤️🌈 (@edwardbrgr) reported

    @jay_therealdeal So? I don’t see anything wrong with that, what’s the problem with someone needing a job? Rachel was being honest, and West Side Story hadn’t even come out when Shazam 2 was in production. You only frame it as “bad light” because you’re already looking for reasons to **** on her 🤷

  • SquallingSpirit
    My SAVD Spirit (@SquallingSpirit) reported

    @Shazam Fix your app so that when you select Buy on iTunes, it takes you to the song and not the iTunes homepage. Recent app update still does not address this issue.

  • jonkentism
    jon kent apologist (@jonkentism) reported

    (some ppl dogged on that shazam issue but it makes sense to me somehow sorry.. what jon needs the most after his age up trauma is learning how to adapt and not keep things to himself otherwise he'll always be a kid in his head, he needs to eventually grow up)

  • Pryme_Official
    Kol El (@Pryme_Official) reported

    @maxvayshia Black Adam and Thor will seriously wear him down. Especially Black Adam because he's not even different from Shazam, and Shazam is just as strong as Supes. Hancock too tbh. That n!gga built different fr. The rest are insects.

  • jakonian
    Jake 🇬🇧🗽 (@jakonian) reported

    I've spent about 2 hours trying to figure out this one song I heard in a McDonald's as children screamed. I had no service, couldn't Shazam. Little Bird by Annie Lennox. I genuinely cheered.

  • PapiNCali
    Joseph Mora (@PapiNCali) reported

    @TaroPh59854 @MadonnaUltimate That sounds dramatic, but it does not really hold up from a music industry standpoint. Nobody needs an organized scheme to make a record underperform. The market does that all by itself. Streaming, radio callout, playlist retention, repeat listening, TikTok traction, Shazam activity, sales stability, and week-two drops tell the story. If a song connects, it holds. If it does not, no amount of “they are trying to erase her legacy” explains the public not coming back to the track. Madonna’s legacy is not being erased. Her legacy is already written. The issue is that some fans confuse legacy with current demand. She can be the Queen of Pop historically and still have a single that does not perform like a major hit in 2026. Those two things can exist at the same time. And honestly, blaming invisible “people hungry for the Queen title” feels like a distraction from the actual rollout. If the song had smashed, nobody would be talking about conspiracies. They would be posting chart receipts. But when you have label investment, Sabrina Carpenter attached, Coachella-adjacent hype, The Abbey, Grindr promo, listening parties, and still the numbers do not match the noise, that is not a takedown campaign. That is a rollout failing to convert attention into consumption. The music business is not sentimental. It does not care how iconic you are. It cares whether people stream the song again tomorrow. Madonna is not being erased. She is being measured. And that is what some fans cannot handle.

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