Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ponta Grossa, PR 1
Karlovo, Plovdiv 1
Petit-Bourg, Guadeloupe 1
Cardiff, Wales 1
Chicago, IL 1
Noisy-le-Sec, Île-de-France 1
Portland, OR 1
Tequisquiapan, QUE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • FlorLachimolala FACE BY JIMIN🐥🪞 (@FlorLachimolala) reported

    @pjmklvs Buenas @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jiminespaguete mati's face (@jiminespaguete) reported

    hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • ycnanar47 Lovelorn🌙🌔🌓🌒🌑 (@ycnanar47) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • little_girlwho pao lvs koo (@little_girlwho) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Taemimor Jess^^ On the street 🖤 (@Taemimor) reported

    @Jintiny_OT7 hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks

  • nammiefernet vinito 🇦🇷 ON THE STREET ¡! FACE (@nammiefernet) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • ashlyg20 glairet 🇻🇪 FACE 𝗜𝗦 𝗖𝗢𝗠𝗜𝗡G (@ashlyg20) reported

    @pjmklvs Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you¡!

  • OT4HLarents ᶠᵃᶜᵉ 🇦🇷𝕋𝕙𝕖 𝔾𝕣𝕖𝕒𝕥𝕖𝕤𝕥 (@OT4HLarents) reported

    @OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • hobinarco ً (@hobinarco) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. thanks!!

  • ashlyg20 glairet 🇻🇪 FACE 𝗜𝗦 𝗖𝗢𝗠𝗜𝗡G (@ashlyg20) reported

    @Jeonkeke22 Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • LunitaIvette Lunita (@LunitaIvette) reported

    @sugamihoney Hello,Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • ashlyg20 glairet 🇻🇪 FACE 𝗜𝗦 𝗖𝗢𝗠𝗜𝗡G (@ashlyg20) reported

    @pjmklvs Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • mnygcat chuu ★ face & on the street (@mnygcat) reported

    @connvfx Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • danne_bts 𝕯𝖆𝖓𝖓𝖊🐥🪷 (@danne_bts) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • taepiik Valeebro | FACE (@taepiik) reported

    @KOOGARUV Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

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