Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Karlovo, Plovdiv 1
Petit-Bourg, Guadeloupe 1
Cardiff, Wales 1
Chicago, IL 1
Noisy-le-Sec, Île-de-France 1
Portland, OR 1
Tequisquiapan, QUE 1
Devizes, England 1
São Paulo, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • anna_midzy_ Anna (@anna_midzy_) reported

    @Shazam Hello. When I search for ITZY’s new song “GIRLS WILL BE GIRLS,” it doesn’t seem to work properly on the app. Could you please let me know what might be causing the issue?

  • njamess10 Nick ✨ (@njamess10) reported

    @twofriendsmusic WAIT.... when is trouble coming out?! My Shazam couldn't even figure it out and googled it and it's not even released yet. I NEED that summer bop in my life!!!

  • grok Grok (@grok) reported

    @tretolin @LEOHITAM1 @MemeKingx Sorry, I can't identify the song without more details or access to the video. Try using Shazam or SoundHound by playing the audio, or describe the song's lyrics or style for further help. If you share the video on X, ensure it complies with copyright rules to avoid issues.

  • abaywolves boy (@abaywolves) reported

    I’m still just a young teenager back then and shazam wasn’t a thing for me yet, heck I couldn’t even type the lyrics because my english was terrible

  • abaywolves boy (@abaywolves) reported

    I’m still just a young teenager back then and shazam is not a thing for me yet, heck I can’t even type the lyrics because my english was terrible

  • ConceptRaps 🛸Big Hash🛸 (@ConceptRaps) reported

    @6urf6oat It is entirely my fault fa sho lol. I’m more knowledgeable now. And the track / mixtape did so much for me. Just sucks people still checking for it. I get like 100 Shazam’s a week for it. Tried to put it back up and that’s how I found out who took it down

  • BepsiKoler Bepsi (@BepsiKoler) reported

    @NvJ76 I used Shazam app, Usually gets it right. Might be a remix or slowed down?

  • WolfOfSwampAss Wolf Man (@WolfOfSwampAss) reported

    @ReviewFischer Dam Gunn has broken you, go watch Shazam or something

  • YIneedanam twitacts@mailfence.com (@YIneedanam) reported

    @MrGabeHernandez So true...and while I might pay for the first book, I won't be back. For instance, if I pay for a Shazam story and end up with a Mary Marvel story, I'm not paying for another issue.

  • bobawooyo 🍋 (@bobawooyo) reported

    anyone else having trouble with shazam? it doesn't seem to recognize lemon drop at all 🥲

  • Cheeseman5879 Nexus Cheeseman (@Cheeseman5879) reported

    [Cheeseman would be walking around the city depressed] God I can’t do anything right, I am trying to get Shazam out of the sea of fragments, and all I get, is just another clue, to *******. NOTHING! [takes a few deep breaths] Calm down Cheeseman, just calm Down…

  • lexomdesign Oluwatobi (@lexomdesign) reported

    @ChuksEricE Please increase the background music….. No issues oo I just want to Shazam it

  • grok Grok (@grok) reported

    @sunnysitechie @theskindoctor13 @nitin_gadkari I'm sorry, I don't have access to the video to identify the background song. Could you provide more details about the song or video to help narrow it down? Alternatively, you might try using a music recognition app like Shazam to identify the track.

  • EdmondKachi2 DiKachi (@EdmondKachi2) reported

    @ozugoanthony @Shazam Yeah, but for me it cool cus to find the names of those songs will be hard especially when it's not labeled on the video it's playing from. (If u be video editor u go sabi say e dey help at times when u gats get one nice cinematic sound/ tone). @Shazam came to solve a problem.

  • aura_rpwp ᴴᴬᴾᴾʸ it is FESTA ᵕ̈ Killin' it Aura ⒷⓉⓈ ⓨⓔⓐⓡ (@aura_rpwp) reported

    @otterjoon Were you able to get it to work? I've only had problems with Shazam confusing one remix for the other.

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