Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:

Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Los Angeles, CA | 2 |
Atlanta, GA | 1 |
Hamburg, HH | 1 |
Kingston upon Hull, England | 1 |
Sydney, NSW | 1 |
Aveiro, Distrito de Aveiro | 1 |
Madrid, Comunidad de Madrid | 1 |
Croydon, England | 1 |
Porlamar, Estado Nueva Esparta | 1 |
Burney, CA | 1 |
Porto, Distrito do Porto | 1 |
Slough, England | 1 |
Curitiba, PR | 1 |
Düsseldorf, NRW | 1 |
Bremerton, WA | 1 |
Nola, Campania | 1 |
Horncastle, England | 1 |
Dallas, TX | 1 |
Gustavo Adolfo Madero, CDMX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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DT2ComicsChat™ (@DT2ComicsChat) reported
@dgill1972 The issues with them is, they can't make up their minds about either character. They have pushed both of them so far from their comic roots and created something unrecognizable. Wonder Woman herself don't know who she is anymore, and "Shazam?" Is not Cap. By a long shot.
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TbuWoo (@Tbu_Woo) reported
@_Netttty 2 down 1 to go.. I don’t really care about Shazam
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TwiceSuzy (@MiMoForeHead) reported
@TWICEDATA_ How the f we slowed down on shazam count and spotify stream compared to moonlight sunrise #SETMEFREE_SP #twice
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Robby Dash➡ (@RobertM49657110) reported
I'm still butt hurt David F. Sandberg blocked over my response, but I can't say I'd be too broken up if Shazam 2 flopped (Which I don't want)
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startmirca (@egg_mario) reported
@DiscussingFilm Considering I enjoyed the first SHAZAM movie, I should be. But sadly my excitement has more or less gone down due to the Firefly Effect, since the DCEU will be cancelled before a Shazam 3 is made. I could still enjoy the movie but sadly it’ll be the last of Zach Levy as SHAZAM.
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Angela Walker (@Ami_Mizuno) reported
@DT2ComicsChat The issue is the hard part to connect the Greek gods since they are kind of different l. The Greeks in Wonder Woman while at times caring also are jerks and Shazam it makes no sense why they would do this. It's why Dc never official had explanation
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Kevros (@Kevros765) reported
@firejamesgunn84 @DCverso1 Shazam: there was competition with AVENGERS ENDGAME and the Marketing was bad Birds of Prey: The movie is bad, the Marketing was terrible and from a group unknown to the general public. (+)
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DuckDuck (@Goose_ssss) reported
@blurayangel It would be a problem if his projects weren’t the only amazing things DC has done. Shazam, Aquaman and the first Wonder Woman were alright but definitely nowhere near as good. Shame about Man of Steel tho
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JohnnyBsaysWeBack (@JohnnyBravo6424) reported
@Itssan17 Shazam just looks like a **** movie. All the jokes are ******* awful. The family one they keep showing is terrible and they’re presenting it like a top tier joke. Not a good sign. “I just threw a bus at a dragon” made me not want to see it.
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KylieHolmes (@KylieHolmes) reported
@cineworld I’ve added my daughter and now I can’t book tickets for a second showing for #Shazam customer service informed me I can only book at 6.30pm on Friday after the other showing has been seen. Why has this changed? Before the website & app changed u could book multiple times
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i am invincible in these sunglasses (@pageitchy) reported
Shazam 2 probably isn’t even terrible but with the way WB is marketing it, they aren’t doing any favors. Zachary Levi didn’t help either.
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lego.droideka (@DroidekaLego) reported
@Variety My brother in Christ, you turned down a black Adam cameo in Shazam, who is a canonical villain, because you wanted to fight superman, even though canonically, Superman solos, Black Adam
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Derek White (@DerekWh11435313) reported
@comicxbook Well it wasn’t spoiled by the tv spot. We’ve known for over a year. The spoiler was when she showed up. They put Wonder Woman in a tv spot to shut down the stupid rumors that gal would be replaced like Henry did in Shazam 1.
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Ross🌹 (@witrs) reported
Alright, the next direction to this account will be NSFW! NO-STUPID-****-WITH. Stupid and nasty tweets only. No more pretentious ******** rants that get me anxiety attacks each day. Shut the brain down, and welcome, Ross, the restless ding-**** tick-tock shazam!
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XWIRES|Psychoblue @ Capcom Cup 2023 (@Psychoblue9) reported
@shango_god But again, this is just from what I've seen so far, and the fact that they're being so mum on details is usually a sign that it's expected to suck just like with the problems the new Shazam is going through, or New Mutants before it. It's hubristic to assume a sequel will happen