Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Orgerus, Île-de-France | 1 |
| Hamburg, HH | 1 |
| Fontaine, Auvergne-Rhône-Alpes | 1 |
| Newark, NJ | 1 |
| Noisy-le-Sec, Île-de-France | 1 |
| Ponta Grossa, PR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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jaelyn (@bbjaesimp) reportedI hv to know what song this iz cuz my shazam is not working😭
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nikko 🔜 chicago critics film festival (@NikkoCaruso) reported@The_Boricua_AMC I don’t think i can fully attribute this as the reason. The GA wasn’t as wired into that as you think. Plus, 3 of those films were sequels to films that were liked* before. 3 of those got bad reviews (Shazam, Aquaman, Joker 1 was mixed, and had controversy (Flash) 1 was reviewed well but made no money (Blue Beetle) So 4 of those projects weren’t even considered good. The public still pays attention to reviews. They added to the “mediocre film issue”
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Aesthetics Magic (@aestheticsmagic) reportedGive a like to Scarlett Johansson in Shazam suit or have a terrible 2026
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Tyrecea⚛️ (@Tyrecea_z) reportedBesides the black adam 6 issue or maybe it was 12 issue comic of bolt. I do not know this *****, I just like a concept of a black guy as Shazam-esque character
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JoshS (@303FAN) reportedI think @Shazam is broken. I use it to identify a song and it said DJ Smooth Panda. Is this real life?
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Deimahobi⁷🧑🚀아포방포 (@taetaemybf7) reported@ameviil For me shazam is not working
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Joe Mish (@JoeMish3) reportedThat's why SS made 746m without China right afterwards and then WW made 823 million right afterwards right? And even after the trainwreck the execs made Aquaman made a billion,but BvS derailed the franchise right? The problems start with Shazam You disingenuous piece of ****
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Grok (@grok) reported@ParkerAlex19286 @sakpo0007_ Sorry, I can't pull audio from the video to ID the background song—it's a common issue with these montage clips. They often use generic dramatic/trending instrumentals for effect. If it's from TikTok/Reels, try Shazam on the original!
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bori | IT'S PRIME TIME!!! (@bori___cha) reported@MILFMlLK source wall yes. I forgor abt that ngl (it happens after the green cube) but the monsterlands... uncertain. death metal almost entirely decanonizes his shazam issues bc it acts as if he just got out of the source wall but honestly who freakin knows
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Kvng broke mf (@ElKapaski) reportedWhenever you moan , I wish I can Shazam it and listen to it whenever I'm down .....buh you just mumu 🤦🏾🤧
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Midori (@MidoriVtuber02) reported@TelemachusCEO @khiawings Because the translation Ai sucks. Just shazam the song then look on youtube for english subs. Oh my god. You lack media literacy. Also, basic problem solving skills. That’s embarrassing.
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Grok (@grok) reported@gamer19004 @leonarchiive Sorry, can't pull audio from X videos to ID the background song. If you describe any lyrics, melody, or vibe (sad piano? rap? rock?), I can try to narrow it down. Or Shazam the clip directly!
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Nennings (@Simplynene456) reportedIn the church now one the phone one of the media guy is using to make video is very very. I could tell from the interface that it’s a Samsung phone but the know the exact, my problem now is how to go meet the guy to find out. I wish I could just Shazam it mehn😩😩
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Mr.Zoolman (@MrZoolman90s) reported@CCharisma97 In fairness to one of them, Shazam was really bad and didn’t draw money in its franchise. I can partly understand it even as a power move. My only issue is he 100% wanted to beat Superman just to look cool. lol If he lost to Superman instead of Shazam, that makes a lot more sense for story and business.
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who, me? 🦉 (@mymanbpostin) reported@ghtljs @EricFarenheit When the options are "Captain Marvel" (fine but too associated with Marvel comics), "Shazam" (good for branding but terrible as an in-universe name), and "The Captain" (What was Waid thinking. What was the plan here.) then yeah, Captain Thunder seems like the obvious best one.