Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Poplar, England | 1 |
| Katowice, Silesia | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Cultured.souls (@CulturedSouls) reported@VesselorConnor @empatheticcain Cancelled after 15 issues. The book was a direct continuation of the curse of Shazam, which Johns just finishing being an executive producer for the movie. So it really seems like Johns was fully onboard with that version of the character to me.
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tiny god (@She_isKing_) reportedAnyone else’s Shazam not working? Neither of my iPads or my phone are able to find multiple common songs. @Shazam what the heck 🥺
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Joseph Mora (@PapiNCali) reported@TaroPh59854 @MadonnaUltimate That sounds dramatic, but it does not really hold up from a music industry standpoint. Nobody needs an organized scheme to make a record underperform. The market does that all by itself. Streaming, radio callout, playlist retention, repeat listening, TikTok traction, Shazam activity, sales stability, and week-two drops tell the story. If a song connects, it holds. If it does not, no amount of “they are trying to erase her legacy” explains the public not coming back to the track. Madonna’s legacy is not being erased. Her legacy is already written. The issue is that some fans confuse legacy with current demand. She can be the Queen of Pop historically and still have a single that does not perform like a major hit in 2026. Those two things can exist at the same time. And honestly, blaming invisible “people hungry for the Queen title” feels like a distraction from the actual rollout. If the song had smashed, nobody would be talking about conspiracies. They would be posting chart receipts. But when you have label investment, Sabrina Carpenter attached, Coachella-adjacent hype, The Abbey, Grindr promo, listening parties, and still the numbers do not match the noise, that is not a takedown campaign. That is a rollout failing to convert attention into consumption. The music business is not sentimental. It does not care how iconic you are. It cares whether people stream the song again tomorrow. Madonna is not being erased. She is being measured. And that is what some fans cannot handle.
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NeilAumaster (@NeilAumazter) reported@roger_stev82377 I'm not the biggest comic reader, but one thing I've grown to learn is that if you're semi popular enough, you're bound to get a stupid broken feat. So I feel safe in assuming that Shazam has, during his run, done some bullshit for him to beat Thragg
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🎀melie🎀 (@ch13m3l13) reportedInstead of me to ask for playlist I’d rather Shazam one billion songs idk what’s my problem sef😡
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ThatDeadHead (@SteveGr16838876) reported@OtunbaSebotimo The problem with the movie the kid actor acted nothing like the Shazam version, he was way too serious and didn't have the same charm
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kere 🔞🔞 (@ilovekonel) reported@Billy_batshed Otherwise idk how high id rate it for Freddy, i think it was very fun to have kon interact with someone his age and theyre very fun together i wish i got to see them more often... but im very interested in what your reaction to the issue would be as a shazam fan
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Red Ranger Chris (@RedRangerChris) reportedI'll always stand by the fact that Blue Beetle was the best DC movie of that year. Shazam and Aquaman were totally forgettable at best, and The Flash had too many issues that ultimately held it back.
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☛Sir Fedupalot ☛relentless pogonotropher (@SandyEgoCali) reported@KurtSchlichter I never heard anything by them that was worthy of my attention I guess because I'm not a preteen. But having said that I was watching something—it was either a movie or TV series I can't remember—but this song came on that intrigued me and I hit Shazam and turns out that it was by someone who was in the monkeys but I don't know how it was released. Anyway I think it was called "I'm going down". it was definitely unlike anything I'd heard by them, although I may have heard a total of three or four songs I'm guessing, but this guy had some serious vocal chops. You know who I'm talking about?
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James (@jamescoder12) reported85% of Google Pixel owners use their phone for the same 5 things every Android phone does. Calls. Texts. Camera. Chrome. Gmail. That's a phone with 15+ exclusive features features Samsung doesn't have, features iPhone doesn't have, features no other Android phone on earth can run being used like a $200 budget phone. Your Pixel answers spam calls for you before you pick up. It identifies every song playing around you on your lock screen, without Shazam, without internet. It erases people from photos. It swaps faces in group shots. It holds your place in customer service queues so you don't have to. Google buried these features behind menus, toggles, and settings nobody opens after setup day. A Pixel product reviewer who's tested 30+ smartphones in 2026 told me: "Pixel isn't the fastest phone. It isn't the most powerful. But it has more genuinely useful exclusive software features than any phone I've tested iPhone included. The problem is Google markets the hardware and forgets to tell anyone about the software." Here are 11 Pixel-exclusive features most owners have never turned on 🧵
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T3Collects (@T3Collects) reportedYour other location 25 mins away? All the same figures except Shazam were also sitting on the shelf because it was already bought. I don't understand why you guys can't fix your inventory issues!!!
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Rich Bateman (@richbateman87) reported@GunntArchive dc movies are doomed because they never learn; the fandom is fractured and they know this but instead of fixing this; they just double down on hating on zack snyder to convince you to support new dc movies it didnt work for black adam, shazam or blue beetle; theyre all idiots
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Yash solankee (@Yash48902641) reportedthis is currently not supported due to Android/Nothing OS limitations, rather than a Shazam permission issue. It worked on my older Poco C3, so this feels like a step backward.
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Canyons. (@CanhNguyenSuy) reported@PsychoJX The cover of the issue is kinda misleading bruh 😭🙏 Superman isn't aura farming here. He got his *** beaten by King Shazam so bad instead
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Chitsu! 🌟 (Tsubasa Fanclub CEO) (@danganholic) reported@futurexhope This is actually true, yeah. The term AI is hard to define in itself and it can include tools like even Microsoft Word or Shazam if not delimited enough, but generative AI is a very specific part of it that is the core of the whole issue with AI these past years. Not that hard