Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Poplar, England | 1 |
| Katowice, Silesia | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Mora (@PapiNCali) reported@TaroPh59854 @MadonnaUltimate That sounds dramatic, but it does not really hold up from a music industry standpoint. Nobody needs an organized scheme to make a record underperform. The market does that all by itself. Streaming, radio callout, playlist retention, repeat listening, TikTok traction, Shazam activity, sales stability, and week-two drops tell the story. If a song connects, it holds. If it does not, no amount of “they are trying to erase her legacy” explains the public not coming back to the track. Madonna’s legacy is not being erased. Her legacy is already written. The issue is that some fans confuse legacy with current demand. She can be the Queen of Pop historically and still have a single that does not perform like a major hit in 2026. Those two things can exist at the same time. And honestly, blaming invisible “people hungry for the Queen title” feels like a distraction from the actual rollout. If the song had smashed, nobody would be talking about conspiracies. They would be posting chart receipts. But when you have label investment, Sabrina Carpenter attached, Coachella-adjacent hype, The Abbey, Grindr promo, listening parties, and still the numbers do not match the noise, that is not a takedown campaign. That is a rollout failing to convert attention into consumption. The music business is not sentimental. It does not care how iconic you are. It cares whether people stream the song again tomorrow. Madonna is not being erased. She is being measured. And that is what some fans cannot handle.
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RickSeal (@Justrelaxabitt) reported@donovanmartin5 At this point I dont believe snyder will be back. Sure I preferred his style and tone. But that doesnt mean i can pretend this DCU stuff is interesting. Superman was entertaining but it still felt very cookie cutter and safe to appease all the old complaints. All these suit designs are just awful too. Supergirls box office is also telling that the dcus problems are abit more larger than a vocal minority. I dont know what the answer is for DC but I do know judging by everything since Birds of prey, shazam 2, ww84 that they need to ditch the action comedy feel good "family" stuff. Avatar is a great example of what the tone should be. Families watch avatar. They dont need to make everything "light hearted" for a family to watch it.
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Oddy23 (@MandelbrotEater) reported@VelaIka009 @clownvoid Problem is more often than not Shazam is not working
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Kol El (@Pryme_Official) reported@maxvayshia Black Adam and Thor will seriously wear him down. Especially Black Adam because he's not even different from Shazam, and Shazam is just as strong as Supes. Hancock too tbh. That n!gga built different fr. The rest are insects.
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Nemesis (@Nemesis810570) reported@ffommaa @Lilsly0 @Dah_Saint001 Try dey current bruh 😐dem dey deduct Wizmid streams,even his Shazam self so if you are not that current abeg try stfu Na people like una just dey put Wizmid for trouble 😵💫
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penis (@penis7977055683) reportedi once insulted someone’s music taste then when they played music like two months later it was so good, but the problem is i can’t tell them that.. so i installed shazam and stole them myself #independent
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ゴッドファーザー The Godfather (@Igniteoud) reportedThe success rate for discovering songs via @Shazam has dropped. Perhaps the algorithm is flawed or there have been many errors recently. Shazam struggles to identify songs, particularly those in the progressive house and dub techno genres. @Apple @AppleMusic
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Ashley Serakalala (@ashseraka) reportedHe wouldn't be back if the people of Voslo didn't shut down those Shazam shops !!! Power to the people, now make sure those Shazam shops never operate!!
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My SAVD Spirit (@SquallingSpirit) reported@Shazam Fix your app so that when you select Buy on iTunes, it takes you to the song and not the iTunes homepage. Recent app update still does not address this issue.
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Joe Mish (@JoeMish3) reportedThat's why SS made 746m without China right afterwards and then WW made 823 million right afterwards right? And even after the trainwreck the execs made Aquaman made a billion,but BvS derailed the franchise right? The problems start with Shazam You disingenuous piece of ****
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Joshua Knight (@Jobrin93) reported@WkndatBurnies @MikeWill_0 That’s the problem you really can’t have Black Adam story without Shazam unfortunately
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Officialdevindavis (@Officialdevind1) reported@MemeOfSteel_ Shazam=Classic Age Flash=Middle Age Harley Quinn=Modern Age Nightwing=Based on amount of issues
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Ads (@Adsnewaccount) reportedHad negligible involvement with Flash ,AM 2 , Blue Beetle , Shazam 2 all projects green lit before he arrived and mostly shot CC didn’t fail Peacemaker season 2 only had a finale problem Supergirl is the only failure It’s funny you don’t give him credit for Penguin’s success
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Bolbi Stroganofsky (@HTL1998) reported@BatKilmer @UltraBiasedFan Apparently it was Emmerich who was so mad at Cavill for turning down a cameo in the first Shazam film that he vindictively did whatever he possibly could to derail his tenure as Superman.
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Socovermenow 💙 (@Socovermenoww) reportedWho tried to Shazam Han’s back to life on Spotify, do you have a problem too?🙏🏼