Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 12/11/2025 02:40

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (100%)

    Errors (100%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
NetherlandsHilversum Errors
GermanyBurghausen Errors
United StatesSpring Errors
United StatesAlpharetta Errors
EcuadorGuayaquil Buffering
United StatesTampa Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • minelonelyy Rely⁷ ON THE STREET & FACE (@minelonelyy) reported

    @taegintonic Hi!!! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • EveveYe Vivilin ˜”*°•𝗙𝗔𝗖𝗘 𝗜𝗦 𝗖𝗢𝗠𝗜𝗡𝗚•°*”˜.•°*”˜ (@EveveYe) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • gcfmyheart ~ ° Anngie | FACE 💜 ° ~ (@gcfmyheart) reported

    @taegintonic Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • jkookfresita daf lvs ady ★ | on the street & face (@jkookfresita) reported

    @thvmnk Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • hopivant lina⁷ | FACE IS COMING (@hopivant) reported

    @taegintonic Hi! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • inlovewithjkoo yadira 𔘓 gguk | on the street FACE (@inlovewithjkoo) reported

    @majitokoo Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • inlovewithjkoo yadira 𔘓 gguk | on the street FACE (@inlovewithjkoo) reported

    @connvfx Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • keila22482436 Mingus-D🇪🇨 ON THE STREET/STREAM!! (@keila22482436) reported

    @Draven90_76 Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • twilytan twily lvs nini (@twilytan) reported

    @titittwu hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • lwt91soul ʙʀᴇɴ⁷ ; 🧑‍🚀 (@lwt91soul) reported

    @ccbangtanista Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could please fix this issue and add the song again asap. Thanks.

  • namivida_ Namu⋆ (@namivida_) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • thvhsk_ 🍐on the street 🪞 (@thvhsk_) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • tlv7jk kairi⁷ | FACE IS COMING (@tlv7jk) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • titittwu titi⁷ 🍂; FACE|| ON THE STREET (@titittwu) reported

    hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jkthv_gi 𝕄𝕖𝕝🤎ꜰᴀᴄᴇ ɪꜱ ᴄᴏᴍɪɴɢ (@jkthv_gi) reported

    @titittwu Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • koothv_lu lucero; on the street | face!¡ (@koothv_lu) reported

    @majitokoo Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • minelonelyy Rely⁷ ON THE STREET & FACE (@minelonelyy) reported

    @connvfx Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • Pao_joonie7army Joonie.⁠。⁠*⁠♡𝕆ℕ 𝕋ℍ𝔼 𝕊𝕋ℝ𝔼𝔼𝕋✧⁠*⁠。 (@Pao_joonie7army) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jkthv_gi 𝕄𝕖𝕝🤎ꜰᴀᴄᴇ ɪꜱ ᴄᴏᴍɪɴɢ (@jkthv_gi) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • EvaPiciera EVA Piciera (@EvaPiciera) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Anitagukkie97 ♡🪐Ana VIBE 🪐♡ (@Anitagukkie97) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • bewtzenista dani ¡🇵🇪! ⁰⁴⁶ (@bewtzenista) reported

    @ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • wildflower_BTS 💗🇦🇷 𝕆𝕟 𝕋𝕙𝕖 𝕊𝕥𝕣𝕖𝕖𝕥⁷ᶠᵃᶜᵉ (@wildflower_BTS) reported

    @taegintonic Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • vthkblue ًaletty ★ (@vthkblue) reported

    @connvfx Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • Army132013OT7 Army:SEOJIN'S🐻_FACE IS COMING 🐥_AGUST D TOUR🐱 (@Army132013OT7) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks.

  • jjkmyhouse Pao lvs dan ★ (@jjkmyhouse) reported

    @connvfx Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • cam_kth Cam1⁷ (@cam_kth) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank u

  • jkookfresita daf lvs ady ★ | on the street & face (@jkookfresita) reported

    @connvfx Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • Ivn57782695 💀on the street & face is coming (@Ivn57782695) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap, Thank you.

  • Laux4jsnt Laux~ | on the street | FACE (@Laux4jsnt) reported

    @ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you