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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shazam users through our website.
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Errors (33%)
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Sign in (33%)
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Playback Issues (33%)
Live Outage Map
The most recent Shazam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo |
Playback Issues | |
 Bari |
Sign in | |
 Hilversum |
Errors | |
 Burghausen |
Errors | |
 Spring |
Errors | |
| Alpharetta |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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CHRISTMAS TREE OUT NOW
(@tetereveries) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 8 hours since the release. Please fix this issue as soon as possible @Shazam
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Yves Christmas Tree🎄
(@angelktaeh) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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Rylee
(@Rylee5623) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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Yoongi's TAEdy 🐻
(@strawbear7world) reported
@sceneryfortae is there a problem with shazam??? 😭 I can not Tae's ost
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Magnolia’s Mom💋
(@jodi_bug_) reported
Just learned that instead of writing song lyrics down when I hear songs on Netflix… Shazam works with Netflix open on my phone🤩
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NgocHieu
(@Milcah17_12) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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Julie Wielgos
(@JulieWielgos) reported
I wish you could Shazam car sounds so you can easily figure out the problem
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☆
(@iEMOJM) reported
the original version of "christmas tree" by v of bts isn't available on shazam and when shazaming the track, the results show the instrumental version of the song instead, so please fix this issue as soon as possible @Shazam
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tuongvi
(@vinguyn47) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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E s t h e r⁷.|V| 🎹⚔ᴮᴱ
(@HopeWorld_23) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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Peggy Malik
(@prettyinfuchsia) reported
@BTSChartDailyx #Yours was released on Sunday & had only 15 hrs of tracking (4 p.m. to 7 a.m. my local time)! It was so tiring for us, pulling an all-nighter to chart it on Spot, iTunes, Apple, YT, Shazam! No promo fr BHM, & it even had problems w/ iTunes for 1st 2 hrs!
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Vante
(@winter_Vecember) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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Hồng Vân
(@Vanarmy99) reported
👉 MẪU 2: The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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NRS Bot
(@mortalkombatbot) reported
Shazam did some trigonometry problems with Raiden with Sub Zero.
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devil's advocate
(@zakessssss) reported
Shazam is such a terrible movie omg
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『 ˢʷᵉᵉᵗ ⁿⁱᵍʰᵗ』V OST ♥︎
(@tetebearsweet) reported
@filkook Hi @Shazam, the original version of BTS's V's "Christmas Tree" is not available on Shazam and the instrumental version appears instead. More than 7 hours have passed. We ask you to fix the problem. Thanks!
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♛🎄
(@sceneryfortae) reported
@strawbear7world Delete app data and Shazam again. It takes some time for some countries to fix the issue. Can you show me screenshot? 🥺
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𝔾𝕖𝕟𝕖𝕧𝕚𝕖𝕧𝕖⁷
(@Genevieve2406) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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Elmo (afro-latinos for ningning)
(@wujusmaid) reported
@leehyor1 shazam is not working💔
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Dr. Bill Irwin
(@drbillirwin) reported
@ProfGreenway Jeremy. A kitchen utility drawer is the mainstay of every country kitchen. Its not a junk drawer, its the solution to many problems. Shazam.
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Phương Phương
(@Phuongtpp) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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catherine
(@catb0mb) reported
@ChrisCrossSauce the problem dcs films have had past few years is the fact theyve actively tried to BE marvel as a competitor and it just doesnt work its why joker and shazam were so unanimously enjoyed, they could stand on their own as MOVIES
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TsuchimikadoGOAT| CR/CW: Subahibi, GT 5, Major, WT
(@Markado1234) reported
@Zetsub0u11 The movies that are being erased are the ones no one likes too, I don’t see this issue. Most of the original Wonder Woman is intact, Shazam still seems like it exists, and despite me dislIking Aquaman that one still seems to exist too cause others actually like it… 😭
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Peggy Malik
(@prettyinfuchsia) reported
@BTSChartDailyx Yours was released on a Sunday & had only 15 hrs of tracking (4 p.m. to 7 a.m. my local time)! It was so tiring for us, pulling an all-nighter to chart it on Spot, iTunes, Apple, YT, Shazam! No promo fr BHM, & it even had problems w/ iTunes for 1st 2 hrs!
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ᧁꪗꪖꪀᛕꪮꪑꪖꫝ🌹
(@Gyanksss18) reported
@anguah101 Shazam them and write it down for when I get money.
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Lua ⁷₁₃ Christmas Tree 🎄
(@gcfairymimi) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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welcome to the ouch
(@hexaglyph) reported
@lusc_j oh my god someone else listens to foxy shazam. my curse is broken
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Rylee
(@Rylee5623) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible. @Shazam
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⟭⟬L'Ceci⁷⟬⟭💜Girl of my dreams
(@cecil_Arg) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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ʟᴜᴄʏ⁷ |🎄Christmas Tree by V🎄
(@sm_eternal7) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam