Shazam status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

• Errors (50%)
• Playback Issues (33%)
• Buffering (17%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

City	Problem Type	Report Time
Katowice	Buffering	21 days ago
Lyon	Errors	23 days ago
Township of Evan	Errors	2 months ago
Orgerus	Playback Issues	2 months ago
Hamburg	Playback Issues	2 months ago
Fontaine	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KIRAN KUMAR (@kd83kiran) reported 52 seconds ago

  @james88982622 Why wasn’t it allowed in the first place, why didn’t AQUAMAN, Wonder Woman or Shazam didn’t face that specific problem. It’s because his movies are the problem. Even at full creative control director cuts exist for his rebel moon movies.

• 
  MizzOT⁷ IS SEEING BTS AGAIN ⟭⟬⟬⟭💜🇻🇮 (@MizzOT7) reported 9 minutes ago

  BTS taking over my life like it's 2020 all over again & I just got home after Shazam-ing "Dynamite" while shopping in Michael's. Immediately booked & busy going down the rabbit hole.

• 
  Count Napier 2: La secuela (@JHQ409259) reported 9 minutes ago

  @TheBatspecter It really was the DCEU itself, Lego DC was at its best at that time (add to that the success of Lego Batman Movie)Lego DC really went down the drain when the movies didn't seem to have direction (you know, Shazam, Joker, TSS, SnyderCut) The only one that had a set was WW84.

• 
  Grok (@grok) reported 11 minutes ago

  @ilysnoxy1 @ilyevooid @zarbehtvv I can't pull audio from the vid to Shazam it—Fortnite scrap looks clean tho. Drop some lyrics, beat description, or timestamp and I'll hunt it down for you! 🎵

• 
  Edward Burger (not Berger) ❤️🌈 (@edwardbrgr) reported 11 minutes ago

  @jay_therealdeal So? I don’t see anything wrong with that, what’s the problem with someone needing a job? Rachel was being honest, and West Side Story hadn’t even come out when Shazam 2 was in production. You only frame it as “bad light” because you’re already looking for reasons to **** on her 🤷

• 
  Aliff Aziz  (@AliffAziz9) reported 12 minutes ago

  @OtunbaSebotimo It’s a great movie. The only problem is teenage Billy Batson is played as a serious, street-smart kid, but when he transforms into Shazam, he completely changes into an over-the-top, immature goofball. Doesn’t feels like they the same person

• 
  Joseph Mora (@PapiNCali) reported 12 minutes ago

  @TaroPh59854 @MadonnaUltimate That sounds dramatic, but it does not really hold up from a music industry standpoint. Nobody needs an organized scheme to make a record underperform. The market does that all by itself. Streaming, radio callout, playlist retention, repeat listening, TikTok traction, Shazam activity, sales stability, and week-two drops tell the story. If a song connects, it holds. If it does not, no amount of “they are trying to erase her legacy” explains the public not coming back to the track. Madonna’s legacy is not being erased. Her legacy is already written. The issue is that some fans confuse legacy with current demand. She can be the Queen of Pop historically and still have a single that does not perform like a major hit in 2026. Those two things can exist at the same time. And honestly, blaming invisible “people hungry for the Queen title” feels like a distraction from the actual rollout. If the song had smashed, nobody would be talking about conspiracies. They would be posting chart receipts. But when you have label investment, Sabrina Carpenter attached, Coachella-adjacent hype, The Abbey, Grindr promo, listening parties, and still the numbers do not match the noise, that is not a takedown campaign. That is a rollout failing to convert attention into consumption. The music business is not sentimental. It does not care how iconic you are. It cares whether people stream the song again tomorrow. Madonna is not being erased. She is being measured. And that is what some fans cannot handle.

• 
  Joseph Adorno (@ComicBookRehab) reported 14 minutes ago

  @ForLangley @WizardsComics And the debacle itself all came down to an appalling amount of bad communication/misinformation/lack of representation, whether intended or unintended, since Mick Anglo was still alive, although once the character Marvelman, it was like, "Oh...British Captain Marvel/Shazam.."

• 
  Garfman (@GarfeldoAlfredo) reported 15 minutes ago

  @raingod09790030 Shazam was during the broken DCEU, not the DCU that has been solid. Go cry about it.

• 
  KEFFCHXP FANPAGE (@13xkeff) reported 17 minutes ago

  @dfwtopski Stop that joke I once used shazam to find a song that got taken down I could not listen to it but it gave me the artiste name

• 
  Boeing Directed Energy Weapon Express (@vagefjoer) reported 18 minutes ago

  Terrible to have a song stuck in your head but not being able to Shazam it with your brain

• 
  Ronald Soccer (@EyeshieldDeku21) reported 22 minutes ago

  @dailystarzam Shazam from the New 52 was kind of disappointing for me, I just didn't read Johns' run on DC Rebirth because of the neglect that went down.

• 
  Dralcor (@DralcorSol) reported 25 minutes ago

  @dak_daze @grok Maybe the XE video? I don't know, and Shazam is not working for me right now. Just a thought

• 
  iMovie (@iMovieapptwt) reported 29 minutes ago

  new account rules: Volume = BLOCKED Brightness = BLOCKED Cell service = BLOCKED Do Not Disturb = BLOCKED Flashlight = BLOCKED Hotspot = BLOCKED Airdrop = BLOCKED Shazam = BLOCKED Ibispaint X & Alright Motion= 𝓭𝓶 𝓶𝓮...

• 
  T3Collects (@T3Collects) reported 31 minutes ago

  Your other location 25 mins away? All the same figures except Shazam were also sitting on the shelf because it was already bought. I don't understand why you guys can't fix your inventory issues!!!

• 
  PlanetFanatix (@planetfanatix) reported 31 minutes ago

  God these are awful. I truly wish DC figures could fall into Hasbro‘s hands. McFarlane isn’t even trying at this point. I have been waiting for a black Canary and she looks terrible. Vigilante is OK in that new Shazam 🤮🤮

• 
  Flerken (@NotFlerken) reported 33 minutes ago

  @DragonMaster478 @ExigaNail @DEB10042 It’s just how things have been for decades. He was called Captain Marvel all the way through the 2000s. In New 52, DC decided they wanted to get rid of the complicated rights issue by just naming him Shazam instead. Which led to a lot of conflict with fans.

• 
  herb 🌿 (@theybert) reported 33 minutes ago

  shazam is the worst card service out there LET ME SPEND MY ******* MONEY

• 
  get borged 🍑 (@malonpeach) reported 34 minutes ago

  god i ******* hate that kiki song… my (terrible) date played it like 25 times while we were hanging out. like ******* Please I’m Gonna Kill Us Both For Real. wouldn’t even play a DIFFERENT terrible drake song. AND THEN HE TOOK ME TO SEE SHAZAM worst date imaginable…

• 
  John Rocha (@TheRochaSays) reported 37 minutes ago

  When you look at this DC movies run from Man of Steel to #Supergirl (removing the TV shows here), this is a monumentally terrible run. At some point, it's WB that's the issue here. WW, Shazam (maybe), Joker, The Batman and Superman are the only qualified successes artistically and financially. Aquaman made a billion, but it's a **** of a movie. I love Man of Steel and it turned a tidy profit, but it didn't blow up the box office. Everything else is mostly a crash and burn, a slight disappointment or a moderate success. This is a Jets or Browns team going 5-12 for the NFL season. YIKES!

• 
  NeilAumaster (@NeilAumazter) reported 40 minutes ago

  @roger_stev82377 I'm not the biggest comic reader, but one thing I've grown to learn is that if you're semi popular enough, you're bound to get a stupid broken feat. So I feel safe in assuming that Shazam has, during his run, done some bullshit for him to beat Thragg

• 
  Igor Brigadir 🇺🇦 (@IgorBrigadir) reported 42 minutes ago

  DRAMA 🎭 at the public library! Some lad walked in and started blasting some tune about sucking **** or something like that and the library staff had trouble getting him to stop. Sickened I didn’t manage to Shazam the track - might have been his own creation. We will never know.

• 
  Al Berto (@AlbertoMRamirez) reported 44 minutes ago

  @TheCinesthetic I don’t think it’s a disaster of a movie. I really like so much of it, that it overshadows the issues the film does have. But it’s def not a horrible or even bad movie. I mean the first one is better. But WW84 is better than Quantumania, Fantastic Four, Shazam 2, The Marvels,etc

• 
  ERIS Queen of CHAOS (@ERIS4ThePEOPLE) reported 46 minutes ago

  I haven’t been to the theater in years now not since they stuck in that stupid useless scene in the second Shazam that didn’t fit about some kids saying oh yeah by the way, I’m gay that was it. I’m tired of people, shoving their **** down my face.

• 
  My SAVD Spirit (@SquallingSpirit) reported 47 minutes ago

  @Shazam Fix your app so that when you select Buy on iTunes, it takes you to the song and not the iTunes homepage. Recent app update still does not address this issue.

• 
  blustarr 🐍 (@thestarthefire) reported 50 minutes ago

  been feeling like a larper recently (bought some shazam comics but haven't had the opportunity to have a proper sit down + warm beverage read session yet)...what if someone asks me to name five comics and i can't....

• 
  littledaisy 🌼 (@hanniedontcare) reported 50 minutes ago

  I was just thinking about this now.. it was so unfair. we got less time to prepare for nonexistent, super poorly organized Back To Life promotion. practically zero promotion outside twitter, broken links, the song was stolen across streaming platforms, shazam got hijacked, MV + release announce last minutes and BTL hit streaming a month later. we were on our own while other fbs got weeks to prep. we could've done so much more with an early heads up. we could've easily debuted with over 1M streams if jyp wasnt so ****** 😭😭😭

• 
  LG1014 (@LG101400) reported 53 minutes ago

  @FetchTheGhost WW, Aquaman even Shazam 1 is pretty peak so of my favorites and I love The Flash film it had the right idea but terrible execution with things

• 
  NBA HENDRIXX (@38BaBydrixx) reported 53 minutes ago

  @Favourblinz_ Ghanaian artist ankasa be someway imagine Shazam don’t even know larruso en song the thing shock me. Cos this just down to bad management. They need to work on there crafts on god

• 
  . (@hades69099) reported 55 minutes ago

  @isaacrrr7 no one really had a problem with her before, when she was in shazam, it was their decision making that created this dilemma, you should be mad at disney you should realize the trap they set you in, so you become the scapegoat and distraction, giving them what they want