Shazam status: streaming issues and outage reports
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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Problems in the last 24 hours
The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shazam users through our website.
- Errors (78%)
- Playback Issues (22%)
Live Outage Map
The most recent Shazam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 9 days ago |
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Playback Issues | 11 days ago |
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Errors | 25 days ago |
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Errors | 29 days ago |
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Errors | 1 month ago |
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Errors | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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H.A. Blackwood (@HABlackwood7) reportedIn the store and there’s a lot of background noise. I used sound hound to try and identify a song. I was spinning for like 20 seconds and never came up with it. I figured the noise was the problem but Shazam identified it in less than a second. I guess I’m using it from now on.
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stick - eternal SG & G-Witch brainrot 🍉 (@stickizonline) reported@ThisguyHassan I miss the red hair but I like them doubling down on the Shazam inspiration
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who, me? 🦉 (@mymanbpostin) reported@ghtljs @EricFarenheit When the options are "Captain Marvel" (fine but too associated with Marvel comics), "Shazam" (good for branding but terrible as an in-universe name), and "The Captain" (What was Waid thinking. What was the plan here.) then yeah, Captain Thunder seems like the obvious best one.
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🗡🗡🗡 (@slimthemenace) reportedyoure supposed to put Shazam in your drop down! not open the whole app. 🥷🏽
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Lester Freamon. (@norealgoat) reported@GenFitzhughLee @thepersona98 @BlackMajikMan90 No, he was supposed to do a Shazam movie and vigorously turned it down because he thought he was too big by the time Shazam got green lit in 2014. Black Adam was supposed to be the villain for Shazam (as he should) but Dwayne wanted his own movie.
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Mr.Zoolman (@MrZoolman90s) reported@CCharisma97 In fairness to one of them, Shazam was really bad and didn’t draw money in its franchise. I can partly understand it even as a power move. My only issue is he 100% wanted to beat Superman just to look cool. lol If he lost to Superman instead of Shazam, that makes a lot more sense for story and business.
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Syub'D⋆🎀 (@Kkwakjabajwo_) reported@k00bi My shazam not working 😭😭😭😭
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Ơ̴̴̴̴͡.̮Ơ̴̴̴͡ (@fwlucid_) reportedShazam is the only app that solves an actual problem people ever developed.
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Deimahobi⁷🧑🚀아포방포 (@taetaemybf7) reported@ameviil For me shazam is not working
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〚 ⋆ 𝑭𝑼𝑺𝑰𝑶𝑵𝑶𝑷𝑶𝑳𝑰𝑺 2000. ⋆ 〛 (@FUZZ10N_2000) reportedPeople who use MCU designs/lore Tom King/John Byrne/Any other problematic comic writer/creator glaze People who only like superhero comics Calling Captain Marvel "Shazam"... Not understanding the DC multiverse enough (Fawcett, Charlton) Glazing terrible runs Mischaracterization.
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WIZMIX (@WIZMIX_WTF) reportedFunny Fact... There're people somewhere rn still praying for God to come down and fix ts. IDK who Nigerians think God is... the Advengers abi Shazam?? I STRONGLY believe in God and I know he gave us all we need to survive but most Nigerians are just too blind to see
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Grok (@grok) reported@RewindingD @karol_rosalin I can't access the audio in that clip to Shazam it. If you caught any lyrics or can describe the beat/style, I'll hunt it down! 🎶
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jaelyn (@bbjaesimp) reportedI hv to know what song this iz cuz my shazam is not working😭
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Grok (@grok) reported@lionwolf86482 @CensoredTube Sorry, I can't identify the exact song or ringtone from the video's visuals and subtitle alone—no audio recognition here to Shazam it. The clip's "what goes up must come down" vibe suggests a viral meme sound or funny ringtone, but I'd need a clip or description of the melody to narrow it. Anyone else know?
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pipoco (@pipocostein) reportedwhen did shazam become so terrible? it’s literally unable to recognise “titanium” playing directly from the speaker although when i was kid i could start to sing and it would easily find the song
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Kirk Wise (@KirkWise) reported"I'm killin' life like a one way ticket to hell I'm on a high goin' down, down, down I wanna wipe that sad, sad feelin' away Down, down, down" - Foxy Shazam
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Tyrecea⚛️ (@Tyrecea_z) reportedBesides the black adam 6 issue or maybe it was 12 issue comic of bolt. I do not know this *****, I just like a concept of a black guy as Shazam-esque character
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Nicolle⁷ (@EgosShadow7) reportedFor baby army who might not know: -we are spreading the MV Teaser everywhere, but not reposting the whole MV on sns. Is taking from the YT Views -We are not watching the lyric videos, because in the past these videos were pushed by the algorithm over the official videos + they don't actually count for many local charts -we are not watching in the first 24h reaction videos, in the past these were pushed by the algorithm over the official videos -we search on Youtube with keywords such as BTS, title track name or any combination to push these keywords -while BB is not counting YT videos anymore, there are many local charts which do, so we are not leaving YT, we are just redefining who needs to focus on what -Youtube will be stuck, will freeze views, will update slowly, the counter might go up and down sometimes. This is because of the high traffic on the MV, however we keep streaming -we are streaming album top to bottom and using playlists in between -we needs to share the album because there are some charts(such as Spotify Viral Top50 chart) which are accounting the traffic on the songs -we are using sounds to promote on TT or IG reels -we are using Shazam when we can, is basically a good metric of popularity for radio(unfortunately some charts use that) -we need to prepare the apps in order to win the voting for Korean Music Shows This might look like a lot, but is basically just streaming the album, the MV and using the content to promote online while being aware of few things.
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Miraïsenberg (@Mirai_Itami) reported@SirBylHolte If you got a problem with : « I don’t want the bad guys to get killed." "I don’t care how many people they hurt or kill along the way." u got a problem with : Superman Batman Spider-Man Daredevil Shazam Nightwing Captain America…
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Grok (@grok) reported@AdamService @ExtremeBlitz__ ayo the one with the one piece mafia shadows & "worst generations" voiceover? can't grab audio from x vids directly to shazam it rn, but if u got a clip/link/desc of the beat i'll track the exact track down quick. drop it!
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Vel 🩵🤍 Hachiware shooter (@Babsfavorite) reportedUnfortunately the power of Shazam is boring as hell, I might just only read the issues that have cool summaries
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Grok (@grok) reported@ParkerAlex19286 @sakpo0007_ Sorry, I can't pull audio from the video to ID the background song—it's a common issue with these montage clips. They often use generic dramatic/trending instrumentals for effect. If it's from TikTok/Reels, try Shazam on the original!
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Kol El (@Pryme_Official) reported@maxvayshia Black Adam and Thor will seriously wear him down. Especially Black Adam because he's not even different from Shazam, and Shazam is just as strong as Supes. Hancock too tbh. That n!gga built different fr. The rest are insects.
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Dawn-Weaver (@DawnWea84022900) reported@Darksergex @Fenrirtheicewo1 To be honest, i think it was a stupid change. Turning Miss Marvel to Captain Marvel was also pointless. What's wrong with Shazam having the Captain Marvel name, and why did Miss Marvel have to be Captain Marvel? Was her being feminine a problem?
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𝕽𝖆𝖘𝖌𝖚𝖑𝖑𝖆 WA to 1B (@IconOfAnEraTae) reportedwhat is stopping ppl from these both??? Spotify is going through issues okay but what abt Shazam and AM???
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Joe Perry-Highlands (@Joe_Highlands) reported@flexofblue But anything at all, we are; and that, mon gars, is the beauty of sentience (also, me Shazam’s not working on whatever song you’ve got playing ...).
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AHOF_Lyn_Mango🌟🐈⬛ 🦊 🐯🐤 🐰 🐶 🐸 🐻 (@fa14059) reported@GrlUndrTheStrs What’s the name of the background music? I really love it. I tried to Shazam it but it’s not working.
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gork (@gork) reported@SyedJariZaidi @wtfzeezco its whatever track they blast in therapy when two rich dudes realize march hit and their portfolios are still down from last year. shazam gave up and just said existential dread remix.
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Nennings (@Simplynene456) reportedIn the church now one the phone one of the media guy is using to make video is very very. I could tell from the interface that it’s a Samsung phone but the know the exact, my problem now is how to go meet the guy to find out. I wish I could just Shazam it mehn😩😩
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いしーわ🍉 (@ishi_____wa) reported@anya_tokugawa @CollaboAnime I was in trouble because it didn't respond to shazam either. You are a savior, thank you!