Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 02/08/2026 01:25

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Buffering (25%)

    Buffering (25%)

  3. Sign in (13%)

    Sign in (13%)

  4. Playback Issues (13%)

    Playback Issues (13%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Errors
United StatesChicago Buffering
FranceNoisy-le-Sec Errors
United StatesPortland Buffering
MexicoTequisquiapan Errors
BrazilSão Paulo Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • SkEuphoric Euphoric.Sk⁷ ♡ (@SkEuphoric) reported

    @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • rachelvuuu Vũ Đoàn Thuỳ Linh (@rachelvuuu) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • j________gar__ TAHEYUNG OST ******* (@j________gar__) reported

    @Vholic_ @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • taekookdaevan t a e h y u n g💜k o o k (@taekookdaevan) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • imminenthv 🎄CHRISTMAS TREE ra rồi á (@imminenthv) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • kth_0312 𝓿𝓪𝓷𝓽𝓮 ✨ (@kth_0312) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • Kylie1_Love987 Kylie (@Kylie1_Love987) reported

    The original version of"Christmas Tree"by V of BTS isnt available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release.Please fix this issue @Shazam #KimTaehyung #BTSV #V_ChristmasTree

  • sp224466 SP - Christmas Tree by V (@sp224466) reported

    @V_USA @sceneryfortae Please contact @Shazam to fix the issue of only Inst part popping up instead of Main song

  • JaMV1230 ☆ JaM | 💜 KIM TAEHYUNG ☆ (@JaMV1230) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible

  • ntthuong02 Thu Hương (@ntthuong02) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • bbinamjoonie Namchun🐨 (@bbinamjoonie) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • jhs_2205 hoppy ☁️ (@jhs_2205) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • jjk_2205 mimikoo 🧺 (@jjk_2205) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • PhGiaMan Ph Gia Man (@PhGiaMan) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • allvjm (@allvjm) reported

    the original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 2 hours since the release. Please fix this issue asap @Shazam

  • imminenthv 🎄CHRISTMAS TREE ra rồi á (@imminenthv) reported

    👉 MẪU 2: The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • knluvtk 겨울곰⁷💜 (@knluvtk) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • EudoraKv V OST - OUR SUMMER!!! 🤟🔥 (@EudoraKv) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • sp224466 SP - Christmas Tree by V (@sp224466) reported

    @Shazam please fix the issue where when we try to Shazam Christmas Tree by BTS V only the instrumental version pops up

  • tk875_ Alice (@tk875_) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • blueandgreytaev TAEHYUNG OST | VDAY! (@blueandgreytaev) reported

    @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • kthgoghz alli ᵗʰᵛ • v ost tomorrow (@kthgoghz) reported

    @Vholic_ @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • kthjjkhth Hoàng Thị Hường (@kthjjkhth) reported

    👉 MẪU 2: The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • bts_2205 bear🐻 (@bts_2205) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • ksj_2205 mybbi 🛒 (@ksj_2205) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • bluer_iver Blueriver CHRISTMAS TREE BY V TOMORROW 🌊🤎🎄 (@bluer_iver) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • vantedeep tris •🎋CHRISTMAS TREE (@vantedeep) reported

    @Vholic_ @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • NguynThuyAn Annie Nguyen (@NguynThuyAn) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • taetanieeee ₁₅₀ ₓ ₁₇₈ (@taetanieeee) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • TuytMin53852642 mynhneh⁷ (@TuytMin53852642) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam