Shazam status: streaming issues and outage reports
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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Problems in the last 24 hours
The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shazam users through our website.
- Errors (75%)
- Buffering (25%)
Live Outage Map
The most recent Shazam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 7 days ago |
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Errors | 1 month ago |
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Buffering | 2 months ago |
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Errors | 2 months ago |
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Errors | 3 months ago |
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Playback Issues | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Hommel (@TooCloseToTheTV) reported@BackintheBronze Sent cash in for Shazam! then it was cancelled. For the two remaining issues, they sent a Super Friends and a Superman. I also got one of the many subs won in the Superman Trivia Contest. I chose Action so I would get the giant sized #500.
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Astro Boy 🚀 (@AstroBoyLA) reported@WongUpdates @ZacharyLevi dude has terrible acting experience ever since those flop Shazam movies. I swear marvel better not cast this consistent casual
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BANG CHAN 방찬 GLOBAL 🍋🩵 (@BangChanGlobal) reported📣 | UPDATE: After numerous templates and emails since 2025, it seems as though Bang Chan’s Spotify profile has now been fixed, with the fake songs removed. HOWEVER! Issues still persist across YouTube/YouTube Music, Apple Music, Shazam, Amazon Music, Tidal and Deezer. We will provide an updated template once we have finished reviewing each platform in depth.
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𝕄𝕒𝕟 𝕝𝕚𝕜𝕖 𝕡𝕖𝕥𝕦𝕤 𝕏 (@bahdmanpetus) reported@larrytooreaal You can just take a screenshot from the edit and send to any ai it’ll give you the answer , if there’s to be something like Shazam for movies it’ll neeed access to your screen , privacy issues would arise
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Drü 🜃 (@drewexmachina) reportedI thought this film was complete garbage but this is a hill I'd gladly die on. Wish she'd gotten her own film and got rid of the terrible goofy Geoff Johns'y comedy of Shazam 2.
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Renier (@Renier72951774) reported@CityPowerJhb I would say turn on the lights maybe you will find the problem on block 11 and the 20 units thats off... Shazam us now come uncle. My dog is dont like the darkness..
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Robert Arndt (@RobertA47199577) reported@RepPettersen @OKStormTrax Then self deport. Sorry no sympathy for those who came in illegally. Go home and do it the right way! Just a small portion of what your party let in under Biden. Don’t like deportations. Then close the damb border. Shazam!!! Problem solved!!
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get borged 🍑 (@malonpeach) reportedgod i ******* hate that kiki song… my (terrible) date played it like 25 times while we were hanging out. like ******* Please I’m Gonna Kill Us Both For Real. wouldn’t even play a DIFFERENT terrible drake song. AND THEN HE TOOK ME TO SEE SHAZAM worst date imaginable…
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Bumblebee Corey (@DoomCorey) reported@_NamelessGoon @redaction I remember spending like 30 minutes trying to find it and had to play it on computer and Shazam on phone. So I figured I'd do some community service and just post the band name lol.
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Hefty 45 gal (@bernasconi_rene) reported@NancyMace When you watch James O Keefe where he wears a Hijab aka head scrap we use to wear them when my uncle who had the convertible took the top down for our hair they wear them to not give a man on the street a ***** and then be dragged into an alley and gang *****, slight difference, but head scarf... And they give their name and birthdate and Shazam they get to vote. Unless we stop this you will see this. How much is real Americans living here paying taxes working each day voted vs illegal votes. When you have open borders and no Save America Act this is what you get. Thune! Thune! Earth to Thune!
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NASIR 👑 (@LongLiveNaseer) reported@bekeestitches Everyone blamed Shazam, but the real problem was deeper. Misunderstanding, manipulation, and misplaced blame all along.
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Mason mount (@mount4life) reported@Exchronos @Steveroger3277 Shazam 2 had a weak plot and terrible acting
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Jen🌸s ⚢ (@NeXJ9) reported@ughfinewhatever @bree_mck I was gonna say u can’t check shazam history if u don’t have the app, but I held down on the extension and it literally told me the history. Well I’ll be dammed
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Qootooloo (@qootooloo) reported@Camsiyonna1 Shazam? Fkr real? Terrible, actor Terrible, te-ri-ble
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LSK. (@lindossk) reportedI used to Shazam down
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Kamen 7 (@ApasserbyFan) reported@Sukiihiro @FitMarshmellow Genuinely Bendis may have set Jon back by a thousand years but Taylor doubled down and set him back even further Throw in Sina Grace too for good measure just for the way he wrote Damian in that Shazam issue
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RickSeal (@Justrelaxabitt) reported@donovanmartin5 At this point I dont believe snyder will be back. Sure I preferred his style and tone. But that doesnt mean i can pretend this DCU stuff is interesting. Superman was entertaining but it still felt very cookie cutter and safe to appease all the old complaints. All these suit designs are just awful too. Supergirls box office is also telling that the dcus problems are abit more larger than a vocal minority. I dont know what the answer is for DC but I do know judging by everything since Birds of prey, shazam 2, ww84 that they need to ditch the action comedy feel good "family" stuff. Avatar is a great example of what the tone should be. Families watch avatar. They dont need to make everything "light hearted" for a family to watch it.
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FrostyFrenchToast 🍞🎀 (@DrywoodTermite) reportedThe only defense i can give on this is that these connected universes gives a kind of “excuse” to use B & C list characters for films. Audiences swung on stuff like Antman and Shazam bc they bought into the wider storyline. The issue is the DCU doesn’t have that appeal
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𒀭 𝑳𝒆𝒕 𝑴𝒆 𝑰𝒏 ✫彡 (@cosmicfellstar) reportedDabs her up, gives them a cute little hand shake. “I hope we get to work together soon. I haven’t been on any missions at all, so I’m so hyped up to get stuff down. Miss Shazam.”
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𝓻𝓲𝓻𝓲 ✧🦋 (@jnkcullt) reportedGuys Shazam is not working for me like it doesn't even recognise any songs.. it's keep saying try again but it's not working
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Har Dey Wale🪖 (@CFC_adewale) reported@Ayeloja0 You people will just sit down and hype rubbish Seyi dey pack quantity over quality, that’s why his songs don’t have replay value why do you think people still dey go back and vibe to all Asake old albums till today? Who still dey remember Shazam or Instagram today lol
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Mimicinabox (@Mimicinabox) reported@Black_D_Gamer1 If we applied their logic, shouldn’t Shueisha or the respective authors of the earlier titles (Dragon Ball, JJK, Chainsaw Man, MHA) have issues with the later ones (Toriko, SBtMWY, Call of the Night) because of their very similar designs? But as far as I know, they’re not doing that, right? From what I’ve learned through Googling and from Grok, companies tend to go after designs that clearly infringe their trademarks rather than ones that are merely inspired by them. This applies to both U.S. and Japanese companies. The only case with enough evidence to successfully sue and win was DC v. Fawcett, regarding the similarity between Superman and Captain Marvel (later renamed Shazam after DC acquired the character). It wasn’t just the design; Fawcett’s team had deliberately studied other aspects of Superman (personality, characterization, etc.) to create their own version of “Superman,” only under a different name.
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littledaisy 🌼 (@hanniedontcare) reportedI was just thinking about this now.. it was so unfair. we got less time to prepare for nonexistent, super poorly organized Back To Life promotion. practically zero promotion outside twitter, broken links, the song was stolen across streaming platforms, shazam got hijacked, MV + release announce last minutes and BTL hit streaming a month later. we were on our own while other fbs got weeks to prep. we could've done so much more with an early heads up. we could've easily debuted with over 1M streams if jyp wasnt so ****** 😭😭😭
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Anna (@Annanasow) reported@DivineHannie @Shazam @Shazam I have reported this issue via the application reporting system multiple times
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emperor elevator 🆙 (@lv8r777) reporteddistrokid stays robbing me 99¢ per track. In the past I only added the shazam discovery to my tracks and ever since apple music bought shazam and make it essentially free to have your songs on shazam if they’re on apple music so to keep that charge valid they have it register with nielsen sounds can and all that ****, which is now called Luminate long story short they by it no right to collect money for a service they don’t provide anymore. i didn’t ask to have my **** on neilson soundscan/luminate, i added the discovery for shazam when that was the only service offered in the discovery pack. @DistroKid you should automatically stop charging for any 99¢/track discovery pack bought before apple bought shazam. or at the very least notify people that shazam is free but they can either continue the discovery w neilson or opt tracks out of that discovery system. ESPECIALLY when i never gave you the rights to have my data on soundscan for those old songs when soundscan registration wasn’t in the discovery pack. you have no right at all that’s like if you had a meal prep delivery company deciding to start sending you **** that’s NOT good and keeping your subscription alive in bad faith because it’s just the same company deluging SOME service
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Hyu0325 🩶 𝕭𝖔𝖚𝖓𝖈𝖊𝕭𝖆𝖈𝕶 𝕸𝖆𝖓𝖎𝖈 (@thisishyuA) reported@DivineHannie @Shazam @Shazam I have reported this issue via the application reporting system multiple times
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Thinky Crow (@ThinkyCrow) reported@juicyrosie23 Hulk and Thor have a chance. Thor has canonically beaten Shazam, and Hulk has canonically fought Superman while NOT angry, and Supes admitted it took everything he had to take Hulk down. Stark… a scant possibility if he figures out kryptonite. Cap? Sorry, NO.
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Song ⱽ Angel 😇 Layover (fan account) (@SongAngel15) reported@btskthv1230 @StanTae51027 Exactly! They want to drive true supporters away. We must ignore these insecure people who don’t respect or appreciate the enormous clout Taehyung brings to BTS. His brand ambassadorships have been heavily involved in promoting the group’s Arirang tour. His solo endeavors, like his first pitch at the LA Dodgers game, got the forthcoming BTS comeback mentioned to the whole world of baseball. His Chinese fanbase, Baidu V Bar was historically the largest purchaser of BTS albums. They metaphorically shoot themselves in the foot by trying to silence us into leaving. This desire to equalize the members by their own insistence is tiresome. It’s unnecessary. The members themselves said on multiple occasions in the past that Taehyung is the one with worldwide impact. It’s a known fact, yet no one needs to take him down a peg because Tae is humble. Instead, they attack his support system, the ones who stream, vote, Shazam, buy physical albums, iTunes, magazines, merch from his brands, engage with his articles, make radio requests, praise his accomplishments…and they want us to believe Tae hates us. Are they hoping we are so immature that we’ll go away crying? No one who works this hard has time for their nonsense.
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StevenCaelleigh (@Caelleigh1) reported@LPNH There needs to be a Superhero who's the reverse of Shazam; he's superpowered until someone calls him a "******" and it powers him down into a child.
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severe engineer (@severeengineer) reported@bryancsk once heard something playing at a low and muffled volume in a youtube vid thought it sounded up my alley, spent at least half an hour tracking it down after shazam got nothing, turns out it was a shining example of the "incelcore" music the kids are apparently making these days