Shazam status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

• Errors (75%)
• Buffering (25%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

City	Problem Type	Report Time
Narbonne	Errors	11 days ago
Poplar	Errors	1 month ago
Katowice	Buffering	2 months ago
Lyon	Errors	2 months ago
Township of Evan	Errors	3 months ago
Orgerus	Playback Issues	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  littledaisy 🌼 (@hanniedontcare) reported 4 minutes ago

  I was just thinking about this now.. it was so unfair. we got less time to prepare for nonexistent, super poorly organized Back To Life promotion. practically zero promotion outside twitter, broken links, the song was stolen across streaming platforms, shazam got hijacked, MV + release announce last minutes and BTL hit streaming a month later. we were on our own while other fbs got weeks to prep. we could've done so much more with an early heads up. we could've easily debuted with over 1M streams if jyp wasnt so ****** 😭😭😭

• 
  mary.y13 (@Jenniefansgn) reported 5 minutes ago

  The Shazam issue has been fixed but we won't be able to reach our goal I really hope this doesn't happen again especially since there are covers of the other leaked songs as well

• 
  Ken Hommel (@TooCloseToTheTV) reported 8 minutes ago

  @BackintheBronze Sent cash in for Shazam! then it was cancelled. For the two remaining issues, they sent a Super Friends and a Superman. I also got one of the many subs won in the Superman Trivia Contest. I chose Action so I would get the giant sized #500.

• 
  Lisa!! Emergency Comms (@kenmoos) reported 12 minutes ago

  @tisgonnascream BAHAHA OH NOOO I love them.... But I have this weird thing w Julian Casablanca of the strokes where ill be like "jfc that sounds like Julian Casablancas" and be really annoyed when I Shazam it and it is him. But i like the strokes so idk what my problem is with him

• 
  Joubin (@Joubinparsapour) reported 15 minutes ago

  @NadrGo2 @BistThunder @drewmacwwe23 *Justice League* was not profitable; it was a financial loss. However, the studio pressed on because other films were highly profitable—*Shazam!* is a prime example: while its gross revenue appeared low, its profit margin was acceptable. Unfortunately, management issues arose,

• 
  Jason Quinteros (@JQuinteros63) reported 15 minutes ago

  @BrownBastard90 @sonyabladesbf Comics & games & DCTV was doing fine at the time. Most DCEU movies post-Aquaman 1 were doing terrible and that’s on BVS? What about Shazam or Birds of Prey?

• 
  CallmeStorm (@Storm08885011) reported 16 minutes ago

  @Phenomm_ This movie could be really good, but that's still not gonna fix the many issues that DC has and the DCU as a whole. The fact that Clayface is getting a movie before Batman, Wonder Woman, Flash, Shazam, and other A-list heroes is a ****** crime

• 
  𝓓𝓸𝓼𝓴𝓲𝓯𝓾𝓷𝓭𝓼💰 (@Iamdoskifunds) reported 19 minutes ago

  @bekeestitches Shazam was never the problem. The real issue was that DC never figured out how to properly position him in the bigger universe. The character had the potential—execution and consistency were the problem. ⚡

• 
  John Rocha (@TheRochaSays) reported 19 minutes ago

  When you look at this DC movies run from Man of Steel to #Supergirl (removing the TV shows here), this is a monumentally terrible run. At some point, it's WB that's the issue here. WW, Shazam (maybe), Joker, The Batman and Superman are the only qualified successes artistically and financially. Aquaman made a billion, but it's a **** of a movie. I love Man of Steel and it turned a tidy profit, but it didn't blow up the box office. Everything else is mostly a crash and burn, a slight disappointment or a moderate success. This is a Jets or Browns team going 5-12 for the NFL season. YIKES!

• 
  Rich Bateman (@richbateman87) reported 20 minutes ago

  @GunntArchive dc movies are doomed because they never learn; the fandom is fractured and they know this but instead of fixing this; they just double down on hating on zack snyder to convince you to support new dc movies it didnt work for black adam, shazam or blue beetle; theyre all idiots

• 
  Remy Etienne Lebeau (@UnderwaterSquad) reported 25 minutes ago

  @thorkahh @iREUS_SA I kinda wonder where the spikes come from. I’m not all the way caught up. I just finished issue Abs Superman #20. I wasn’t sure if that was John Henry Irons or if it was Superman himself in that upgraded armor he wore when he pushed King Shazam to another planet in space

• 
  Ege (@egyrm) reported 28 minutes ago

  @Shakajaka1234 Charmy has been a part of the HIVE in the issue actually lmao. Which was a misunderstanding by his side. Not that he can not be Shazam, though Bumblebee makes more sense imo.

• 
  Marco Almeida (@MarcoAlmeidaPT) reported 28 minutes ago

  Car stereo playing a song on the radio. iPhone connected via CarPlay. Opening Shazam or Apple’s own “recognize music” tool immediately shuts down the radio. I know taking over the car stereo audio when the microphone is activated is the standard behavior, but it’s kind of stupid in this scenario, right?

• 
  Bumblebee Corey (@DoomCorey) reported 30 minutes ago

  @_NamelessGoon @redaction I remember spending like 30 minutes trying to find it and had to play it on computer and Shazam on phone. So I figured I'd do some community service and just post the band name lol.

• 
  Six (@SixSh00tHer) reported 32 minutes ago

  @absolute_verse I swear that’s the only reason they named it that so people thought it would be like the comic, my only issue with a KO fighting game is 32 is a giant roster for a fighting game and there’s only like Shazam and Mxy you could do as DLC from the comic

• 
  Raven (@screamRAVEN) reported 37 minutes ago

  @JovanHoward13 Crazy thing though for DC (and any superhero franchise for that matter), anyone can be casted for whatever role. I love The Rock, but he forgot he doesn't own that character like that. If they fix Shazam down the line, then so be it. I'll probs be in my 70s by then lol

• 
  Recovery Simp (@recovery_simp) reported 41 minutes ago

  This COSOMA debate made me realize something… A thread 1/ While everyone is arguing about royalty payouts, I’m seeing something different. I’m seeing a system problem. And software problems are meant to be solved. 2/ If artists don’t fully trust how royalties are calculated… If the public doesn’t understand the monitoring system… If people keep asking where the numbers come from… That’s a transparency problem. Transparency is exactly what technology can improve. 3/ Imagine a platform that monitors radio and TV broadcasts in real time. Not guesses. Not spreadsheets passed around. Actual digital monitoring with an auditable trail. 4/ Imagine every song played being automatically detected using audio fingerprinting—similar to how Shazam recognizes music. Every play gets recorded. Every record has a timestamp. Every calculation can be traced. 5/ Now imagine every artist having their own dashboard. “My song played 287 times this month.” “These are the stations.” “These are the broadcasts.” “This is exactly how my royalty was calculated.” No mystery. Just data. 6/ The platform could also allow broadcasters to upload playlists digitally instead of relying only on manual submissions. Everything becomes faster. Everything becomes easier to audit. Everything becomes more transparent. 7/ And why stop there? Churches… Event organizers… Festivals… DJs… Could also submit licensed digital setlists. The more legitimate usage we capture, the fairer the royalty system becomes. 8/ This isn’t just a COSOMA solution. It’s a solution for every collective management organization across Africa that struggles with monitoring, reporting and royalty distribution. That’s a regional software market. 9/ This is the type of software Malawi can build. We don’t always have to import technology. Sometimes we should build the infrastructure ourselves. 10/ That’s why I’m putting this idea out there. I’m looking for partners who believe Malawi can build world-class technology. Investors. Government. COSOMA. Broadcasters. Let’s build it together. 11/ Imagine Malawi becoming the country that develops one of Africa’s most transparent copyright royalty systems. Not because we complained. Because we built the solution. 12/ Sometimes the biggest opportunities don’t come from asking, Why is the system like this? They come from asking, What if I built something better?

• 
  Officialdevindavis (@Officialdevind1) reported 43 minutes ago

  @MemeOfSteel_ Shazam=Classic Age Flash=Middle Age Harley Quinn=Modern Age Nightwing=Based on amount of issues

• 
  Blackboy (@blackboyrizzy) reported 45 minutes ago

  @bekeestitches Shazam catching strays when he wasn’t even the problem 😭 Somebody owes bro an apology.

• 
  StevenCaelleigh (@Caelleigh1) reported 45 minutes ago

  @LPNH There needs to be a Superhero who's the reverse of Shazam; he's superpowered until someone calls him a "******" and it powers him down into a child.

• 
  Mush - Super Sonic Summer of Scares (@MushHog) reported 45 minutes ago

  @parkerslawyer I won’t deny Diana is in need of content, but this is a terrible argument to make when Booster Gold has nothing to his name compared to Diana carrying a previous universe with Aquaman and Shazam, pretending Superman doesn’t exist outside of false promises with cameos.

• 
  Suspect (@Abbakr_Abbaty) reported 47 minutes ago

  @bekeestitches The real problem was deeper than Shazam

• 
  Primm_Slim (@Primm_Slim6969) reported 51 minutes ago

  @Starseaman71 @FernKalm @JamesPrescott77 And yeah Aquaman and Shazam worked, that's been my point, BvS was bad, and fully because of Zack, but JL was worst, that became because of the studio interference, regardless of John's, the studio still did, and yet after 2 bad movies, those 2 were able to be received well and perform well. So clearly the issue wasn't Zack made a bad movie,he didn't make half a dozen worst **** that droped after JL

• 
  Recovery Simp (@recovery_simp) reported 52 minutes ago

  COSOMA’s Blank Media Levy A THREAD 1/ Everybody is arguing about COSOMA payouts, but most people don’t even know what the Blank Media Levy actually is. Some think it’s government tax. Some think it’s Spotify money. Some think COSOMA just wakes up and chooses who to pay. None of that is true. So let’s break it down. 2/ Imagine you make a song. Thousands of people save it on their phones, laptops, memory cards and flash drives. Even if they don’t sell your music, they’re still making copies of it. Now imagine trying to ask every single person to pay you. Impossible, right? 3/ That’s why copyright law created the Blank Media Levy. Instead of chasing millions of people who copy music for personal use, a small levy is collected whenever devices that can store copyrighted content are imported into Malawi. That money goes into one big pool for creators. 4/ The devices include: • Phones • Laptops • Tablets • Flash drives • Hard drives • Memory cards • CDs & DVDs Basically, anything people use to store music, movies or books. 5/ So who collects this money? MRA. Think of MRA as the cashier. When importers bring these products into Malawi, MRA collects the Blank Media Levy together with other applicable charges. It then remits the money to COSOMA. MRA doesn’t decide who gets paid. 6/ Now COSOMA has one big pot of money. Thousands of musicians, filmmakers, writers and other creators are waiting for a share. So… How does COSOMA decide who gets what? 7/ Most people think it’s based on popularity. It isn’t. COSOMA isn’t supposed to ask: “Who’s the biggest artist?” It’s supposed to ask: “Whose copyrighted work was used the most according to the data available?” 8/ Think of two students. One is the most popular kid in school. The other has perfect attendance. Those aren’t always the same person. Royalties work the same way. Popularity and measured usage are not always the same thing. 9/ So how does COSOMA measure usage? Through a monitoring system. Think of it like a football referee. The referee doesn’t guess who scored. He keeps score throughout the game. 10/ Radio stations and TV stations keep playlists and broadcast logs showing every song they play. COSOMA collects that information and uses it to estimate how often songs were broadcast. The more qualifying plays your music gets, the bigger your potential share. 11/ Many copyright societies around the world also use music recognition technology (similar to Shazam) to automatically identify songs played on radio and TV. COSOMA has said it uses monitoring and broadcast data, although it hasn’t publicly explained every technical detail of its system. 12/ Imagine the monitoring results look like this: Artist A — 1,000 plays Artist B — 700 plays Artist C — 300 plays If royalties are shared using that data, Artist A gets a bigger slice than Artist C. Simple. 13/ Now here’s where the debate begins. People ask: “What about churches?” “What about weddings?” “What about crusades?” “What about minibuses blasting gospel all day?” If those uses aren’t captured in the monitoring data, they may not significantly affect the payout. 14/ People ask the same questions about: • YouTube • Spotify • TikTok • Facebook Those don’t automatically count towards Blank Media Levy distributions because they involve different rights and different royalty systems. 15/ This is why an artist can have millions of views… Fill stadiums… Trend every week… …and still receive a royalty payment that surprises everyone. Because popularity isn’t automatically the same as documented copyright use. 16/ So why do some artists receive millions while others receive much less? Generally because of: • More qualifying radio & TV airplay • More licensed public performances • Proper registration of their works • Their ownership share of the copyright Not simply because they’re more famous.

• 
  Cathleen Lard (@LardCathleen) reported 53 minutes ago

  @Barron47voicese It's a real serious problem how we got here! Shazam

• 
  Hank: The Pleasant Pesant (@PesantHank) reported 56 minutes ago

  Black Adam is a terrible movie that condenses and warps Adam's character to skip to him being an anti-hero, jams a quarter of the JSA in there for some reason, excludes Shazam, and has the Rock but I liked the costumes.

• 
  Kieran (@hangable) reported 58 minutes ago

  @xstinamendez Am I going crazy or is that Mall Grab tune pitched down or something? I thought it was a remix but Shazam picked it up as the original.

• 
  Screenwolf (@FArkonus) reported 58 minutes ago

  @ShempMeister They should be for whomever is willing to turn out and watch them. But even in comics there are age ranges. Hellblazer and Watchmen was never intended for 8 year olds. Shazam/Captain Marvel was clearly intended for them. Marvel on the whole was intended for teenagers and should really be aimed at kids around 13-15. Almost adult, but not quite. It’s a point where children and adults can enjoy it but the focus is teenagers. It’s why Spidey started at the age he did. DC varied by comic and I’d argue Batman, being obviously influenced by a combination of The Shadow and Universal Horror movies of the 30”s was always intended for a more mature audience. I mean he killed people no problem initially, only when they started teaming him with Supes did they soften him. This is why DC would perhaps be better off not trying to ram everyone into the same cinematic universe.

• 
  Jackie P (@52Variables) reported 59 minutes ago

  @TeaRoseKent If, on the other hand... Once had to take a 25 pg brief down to 15 pgs in time to file, with only a couple of hours and without changing any legal arguments. Took out all the transitional phrases. Shazam!

• 
  Robert Arndt (@RobertA47199577) reported 59 minutes ago

  @RepPettersen @OKStormTrax Then self deport. Sorry no sympathy for those who came in illegally. Go home and do it the right way! Just a small portion of what your party let in under Biden. Don’t like deportations. Then close the damb border. Shazam!!! Problem solved!!