Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 02/04/2026 22:10

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Buffering (25%)

    Buffering (25%)

  3. Sign in (13%)

    Sign in (13%)

  4. Playback Issues (13%)

    Playback Issues (13%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Errors
United StatesChicago Buffering
FranceNoisy-le-Sec Errors
United StatesPortland Buffering
MexicoTequisquiapan Errors
BrazilSão Paulo Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • llachimolala6 Lachimolala (@llachimolala6) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Nadin60517030 Lou (@Nadin60517030) reported

    Hello ,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jiminprinz ᴘʀɪɴᴢ; ᶠᵃᶜᵉ ²⁴.⁰³ (@jiminprinz) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • ilovshobii Steph ☆ (@ilovshobii) reported

    @Pjmnikk_ Hey! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • yooncloudss ً kris lvs ann ★ face (@yooncloudss) reported

    Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • quaktang ann⁷ on the street 🪞 (@quaktang) reported

    @jkminspace Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • i09yngs ִֶָ (@i09yngs) reported

    @kooalmond Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thanks!

  • thvel7 lyna✰ʳᵗᵉᵐᵖ (@thvel7) reported

    @Pjmnikk_ hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • namu1294 Nochu⁷ (@namu1294) reported

    @aritj1m3 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!

  • quaktang ann⁷ on the street 🪞 (@quaktang) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • hob_xdxd1 hob (@hob_xdxd1) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • hey_nick06 tgn.gi ⁷ | ᴏɴ ᴛʜᴇ ꜱᴛʀᴇᴇᴛᴶᴴˢ 𝐅𝐀𝐂𝐄ᴾᴹᴶ (@hey_nick06) reported

    @taegintonic Hi, @Shazam @AppleMusic, Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason when it was available before. It would be great if you could please fix this issue & add the song again asap. Thank you!!

  • ellikmin 𝐄𝐥𝐢𝐚𝐧 | 𝐅𝐚𝐜𝐞. 𝐎𝐧 𝐭𝐡𝐞 𝐬𝐭𝐫𝐞𝐞𝐭. (@ellikmin) reported

    @ccbangtanista Hi ,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Blunam_ Bubaloo (@Blunam_) reported

    @thvmnk hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Minjihyung_ ꨩ᮫࣭༅ESME ִֶָ 𝑹𝑬𝑨𝑫𝒀𝑻𝑶𝑩𝑬🏁 (@Minjihyung_) reported

    @taegintonic Oyee @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Draven90_76 ☆Drav ♡'s lu ᶠᵃᶜᵉ ˣ ᴼⁿ ᵗʰᵉ ˢᵗʳᵉᵉᵗ (@Draven90_76) reported

    @taegintonic @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • 0JUNGKOOK1 Yoongi (@0JUNGKOOK1) reported

    @thvmnk Hey @Shazam @AppleMusic Christmas Love by jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could please fix this issue & add the song again asap. Thank you

  • minjjk90 *⁠♡yoonie♡♪ (@minjjk90) reported

    @connvfx Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • mylovejm13 Van⁰⁷ FACE (ノ^o^)ノ (@mylovejm13) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Blunam_ Bubaloo (@Blunam_) reported

    @titittwu hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • PaolaQu31524164 JM~♡~JK (@PaolaQu31524164) reported

    @melljikuka13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • JY_BTS_LOVE July𝓕𝓪𝓬𝓮💜ˢᵘᵍᵃ-ᵃᵍᵘˢᵗ ᵈ' ᵗᵒᵘʳ (@JY_BTS_LOVE) reported

    @namivida_ Hi...! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • midymlvs ɴɪɴɪ⁷ ☁️ ᴏɴ ᴛʜᴇ ꜱᴛʀᴇᴇᴛ (@midymlvs) reported

    @titittwu hey @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • dionysusminyoyo yoyó💥 (@dionysusminyoyo) reported

    Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • adeeinee ʚ⋆。˚alee˚。⋆。ɞ (@adeeinee) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Blunam_ Bubaloo (@Blunam_) reported

    @Jintiny_OT7 hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • cam_kth Cam1⁷ (@cam_kth) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. thanks!

  • Milii_Mota Mili⁷🦋 (@Milii_Mota) reported

    hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Berenicejjjjtyn Lara💜7🐱🐿️🐨 (@Berenicejjjjtyn) reported

    @Draven90_76 Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap Thank you.

  • yooncloudss ً kris lvs ann ★ face (@yooncloudss) reported

    @majitokoo Heyy @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you