Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 03/05/2024 02:15

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (54%)

    Errors (54%)

  2. Buffering (23%)

    Buffering (23%)

  3. Playback Issues (12%)

    Playback Issues (12%)

  4. Sign in (8%)

    Sign in (8%)

  5. Audio Quality (4%)

    Audio Quality (4%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Buffering
United KingdomWorcester Errors
SpainMadrid Sign in
SpainSanta Cruz de Tenerife Sign in
BrazilCaxias do Sul Audio Quality
BrazilBelo Horizonte Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • ksjvrw SEOKJIN 🩹❤️‍🩹 (@ksjvrw) reported

    @thvmnk Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • jmfleuur denn’ FACE IS COMING (@jmfleuur) reported

    @sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • mylittlestar_15 me 🌱 (@mylittlestar_15) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • herloveyoongi nannie (@herloveyoongi) reported

    @taegintonic Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Val_1207M Val | Inactiva 📚 (@Val_1207M) reported

    @ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • seokjinsauro montse; i miss you seokjin 😿 (@seokjinsauro) reported

    @sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • ksjvrw SEOKJIN 🩹❤️‍🩹 (@ksjvrw) reported

    @majitokoo Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • ashleyherrera96 ꪖ𝘴ꫝ⁷ |FACE is coming 🪞|🇩🇴ON THE STREET 🛣️ (@ashleyherrera96) reported

    @taegintonic Hi!! @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • loveyouugigi Kar salvando el semestre FACE IS COMING (@loveyouugigi) reported

    @namivida_ hi! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • pjmamorcito emi lvs koo★ (@pjmamorcito) reported

    Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • byoonsix Nury ;💃 (@byoonsix) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • heavyjeon ju on the street 🇦🇷 (@heavyjeon) reported

    @lvsgoogie_ Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • Koocoodrilo °Koo° Face on the street (@Koocoodrilo) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • loveumimii 𝒏𝒊𝒏𝒊 𝒍𝒗𝒔 𝒚𝒐𝒐𝒏𝒊𝒆˚. ࣪ (@loveumimii) reported

    @majitokoo Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jhxyg_ Lu (@jhxyg_) reported

    Hi! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you! ...

  • ashleyherrera96 ꪖ𝘴ꫝ⁷ |FACE is coming 🪞|🇩🇴ON THE STREET 🛣️ (@ashleyherrera96) reported

    @jhseosan Hey @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • iLVHobi_Sprite kim lvs luͧcͨhͪiͥ ☀️ | ON THE STREET, FACE (@iLVHobi_Sprite) reported

    @Pjmnikk_ hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • herloveyoongi nannie (@herloveyoongi) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • ksjvrw SEOKJIN 🩹❤️‍🩹 (@ksjvrw) reported

    @connvfx Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • tannie_moon 💜 𖧧𓆪 𝔉𝔞𝔠𝔢 𝔦𝔰 𝔠𝔬𝔪𝔦𝔫𝔤 (@tannie_moon) reported

    @Jintiny_OT7 hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks

  • jmfleuur denn’ FACE IS COMING (@jmfleuur) reported

    hey @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • RMJYJVJJTANNIES Jr.Bekha⁷~𝓕𝓪𝓬𝓮 💚🪞(•◡•) (@RMJYJVJJTANNIES) reported

    @sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • loveumimii 𝒏𝒊𝒏𝒊 𝒍𝒗𝒔 𝒚𝒐𝒐𝒏𝒊𝒆˚. ࣪ (@loveumimii) reported

    @yooncloudss Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • kooagustd_ marí on the street 🪞 (@kooagustd_) reported

    Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • herloveyoongi nannie (@herloveyoongi) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Karen01076012 Karen (@Karen01076012) reported

    @Jeonkeke22 Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jkthv_gi 𝕄𝕖𝕝🤎ꜰᴀᴄᴇ ɪꜱ ᴄᴏᴍɪɴɢ (@jkthv_gi) reported

    @sugamihoney Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • tannie_moon 💜 𖧧𓆪 𝔉𝔞𝔠𝔢 𝔦𝔰 𝔠𝔬𝔪𝔦𝔫𝔤 (@tannie_moon) reported

    @Jintiny_OT7 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap.

  • hyorhythm Hyorin♡| Lai me respondió un tuit 💔 (@hyorhythm) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • NoemIsabelSANT1 (@NoemIsabelSANT1) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you