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If you are having issues, please submit a report below.
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shazam users through our website.
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Errors (50%)
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Buffering (25%)
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Sign in (13%)
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Playback Issues (13%)
Live Outage Map
The most recent Shazam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Errors | |
 Chicago |
Buffering | |
 Noisy-le-Sec |
Errors | |
| Portland |
Buffering | |
 Tequisquiapan |
Errors | |
 São Paulo |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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mar⁷ ፧ FACE
(@Namjoon80172969) reported
@kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Kath | FACE By JIMIN | 💜
(@SolKat26) reported
@kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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ʸᵉˢˢ | Face/On the street
(@Sweettjjm) reported
@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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❥¹³Sofi• 💭🪞
(@sthelvr_) reported
@OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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ari 🇵🇪
(@Jkeajjtnyh) reported
@OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Bea-Baby Army
(@BeaArmy17) reported
@OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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monidomi.-.
(@Monidomi_) reported
@kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Mimimividaᴶᵘˡʸ|🪞on the street
(@Parkjualia) reported
@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.
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JM&JK🐣🐰JIKOOK 'on the street' {Face by Jimin}
(@JMJKJIKOOK2) reported
@kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you !
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𝘾𝙖𝙨𝙨 ❀; Fᴀᴄᴇ
(@minlitkook) reported
@kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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jikook || FACE
(@katerine_1108) reported
@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Leidy🐾 | FACE🪞
(@jkkie97_) reported
@kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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darien°•pjm1
(@isaskewife) reported
@kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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JM&JK🐣🐰JIKOOK 'on the street' {Face by Jimin}
(@JMJKJIKOOK2) reported
@katerine_1108 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Xime 🇦🇷 •F A C E•
(@jikookxkookmiin) reported
@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.
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jikook || FACE
(@katerine_1108) reported
@OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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∂αуα 🅵🅰🅲🅴 ⋮🪞𝒥𝒾𝓂𝒾𝓃☽
(@JMside13) reported
@kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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TaffJi lvs jess • on the street
(@taeebaring) reported
@OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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mar*./ Face is coming! 🌊
(@broamsthjy) reported
@kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
ari 🇵🇪
(@Jkeajjtnyh) reported
@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Li ♡ | Face🪞On the street
(@LiliArauco) reported
@kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Yare٭˙∘🍓| FACE 🪞|ON THE STREET
(@stwberryyoon) reported
@OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Pandita | HOBIDAY🫶🏻
(@paot7_1) reported
@OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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𝙰𝚕𝚖𝚎𝚗☆ | Promise & Christmas Love🎄
(@almenlvsjimin) reported
Hey @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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JM&JK🐣🐰JIKOOK 'on the street' {Face by Jimin}
(@JMJKJIKOOK2) reported
@OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
ʸᵉˢˢ | Face/On the street
(@Sweettjjm) reported
@OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
rosi; FACE ★
(@pjmdarks) reported
@OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
Kath | FACE By JIMIN | 💜
(@SolKat26) reported
@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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liz! on the street n face
(@loveulhh) reported
@kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. thank youu
-
∂αуα 🅵🅰🅲🅴 ⋮🪞𝒥𝒾𝓂𝒾𝓃☽
(@JMside13) reported
@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you