Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 01/21/2026 23:20

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (40%)

    Errors (40%)

  2. Buffering (20%)

    Buffering (20%)

  3. Sign in (20%)

    Sign in (20%)

  4. Playback Issues (20%)

    Playback Issues (20%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPortland Buffering
MexicoTequisquiapan Errors
BrazilSão Paulo Playback Issues
ItalyBari Sign in
NetherlandsHilversum Errors
GermanyBurghausen Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilEllie ✧٩( ˃̵ω˂̵*)و✧GarbageWife (@PhilEllie) reported

    @mvc2mememaker Nothing actually embarrassing, most people just put their phone immediately down when using Shazam at public events lol

  • JudahTheHammer Alan (@JudahTheHammer) reported

    @DaveTho55529017 Power of SHAZAM was his longest post Golden Age run, had a good run at around 50 issues. I think they need to move the stories over to Earth S in the new DC multiverse and not try to figure out what to do with him in the same universe that has a Superman.

  • satayvendor Satay Vendor (@satayvendor) reported

    My ******* dad woke me up just to Shazam the UPS customer service song

  • LovetheClock Clawno Silverbullet (@LovetheClock) reported

    Honestly I'm surprised that people are getting Huggy Wuggy's name right. I was worried that from how prominent he is on promos and LP thumbnails he would go through the "I Am Not Shazam" problem and people would call him Poppy when that refers to a whole different character.

  • chris_parker_wa Chris Parker (@chris_parker_wa) reported

    @Shazam Your app is broken. I have an iPhone XS running iOS 14.8 and it no longer works after a recent update. I have offloaded and reinstalled the App. Still broken.

  • TwiceBelano Lesterjohn Limsiaco Belano (@TwiceBelano) reported

    @TWICEintcharts @JYPETWICE 120k if shazam fix the error

  • bryanherz b - shazam (@bryanherz) reported

    @superstarhoshi @Shazam @pledis_17 this should be fixed. let me know if you’re still seeing an error

  • jpg5 Pavlos Georgiadis (@jpg5) reported

    @stathisktw Doesn’t sound like AI problem. I mean, if you solve the sensor problem, it should be easier than Shazam algorithmically.

  • tauchtine Bettina Drevensek (@tauchtine) reported

    @kol_fav @baursakhouse @greece_dimash Shazam identifies all songs, only Fly Away could cause trouble and needs to be checked and reported as wrong if necessary 🥺

  • ckay012 ckay (@ckay012) reported

    @CARDIFFUDEH @Boyfriend_ville @ckay_yo cap 1m+ shazam. plus it was illegall and taken down then reuploaded actually.

  • slyturnermusic bob loblaw attorney at law (@slyturnermusic) reported

    saw @blond_ish play for 5 hours a couple nights ago in brooklyn. came outta there with zero tracks found on shazam. told everyone how heady of a set she played bc of my zero shazams. realized i didn’t get any shazams bc i had no service 🥴

  • jig_mig Jigga (@jig_mig) reported from Redlands, California

    Don’t Shazam around me, that’s not my problem to fix. Lol

  • illegalmoon White Diamond ws @/fykamaira BTS LOCKDOWN (@illegalmoon) reported

    @StanAccountHRM dunno. shazam error

  • deekyeomie dee 🤍 (@deekyeomie) reported

    I THOUGHT I WAS THE ONLY ONE WITH THE SHAZAM PROBLEM GEEZ

  • okayorwhatever ✿ Spooky Scary Kriss Benjamins ✿ (@okayorwhatever) reported

    I just remembered the comic where Superman got pissed at Shazam for accidentally killing a civilian and Shazam broke down crying and turned into his true ten yo self and superman then went to fight the wizard for burdening a child with this

  • Aiden_Jackson30 Aiden (@Aiden_Jackson30) reported

    @Shazam I can't reconnect my account to the Android app, it shows me that it can't connect to the server, I have an Internet connection. Help!

  • asummerall41 Allan Summerall (@asummerall41) reported

    @JerryOrdway @baltimorecomics Dang. Wish I could be there. I’d love to have more “Power of Shazam” issues signed, but I have to work this weekend. Have a great time though!

  • TdoongStreams TDOONG Streams 👩‍🔬🧪 (@TdoongStreams) reported

    @TWICE_Mentions @JYPETWICE 😭 why did SHAZAM had errors to TWICE The Feels in the first place, we could've gotten 100,000+ now but anywayss, #TheFeels60K_Shazams🥳

  • JulianRhaney Julian Rhaney (@JulianRhaney) reported

    @BlackMajikMan90 @HiTopFilms I mean yeah sometimes DC movies has the same problem too other then Aquaman or Shazam

  • JennyGilleece Jenny Gilleece (@JennyGilleece) reported

    Someone needs to develop a Shazam app but for food smells. Unreal smells bellowing from kitchen windows as I walk down the street and I don't know the source.

  • LazerNights3 Trell (@LazerNights3) reported

    @iamtimsheridan did Freddy die at the end of #Shazam issue 4? It was unclear.

  • dhannur_nagaraj Nagaraj Dhannur (@dhannur_nagaraj) reported

    @Shazam I’m facing issue with my Shazam app on my phone. The discovered music, though present in notifications are not present among Shazams list.

  • volumebeta ? (@volumebeta) reported

    Please anyone. Shazam is not working

  • Void_Sneaks Vøïd_Šńęåkš (@Void_Sneaks) reported

    @salty1pt0 That’s a good question actually at a bar and Shazam not working so can’t tell ya :(

  • RonDiesel12 Ron Diesel🎧💪🇦🇬 (@RonDiesel12) reported

    @DaveTheOutlaw problem is that some of the films within the universe have worked, Wonder Woman, Aquaman, Shazam etc

  • DezMarshall . (@DezMarshall) reported

    @OKen_Ishii @xohhxohhbrit My Shazam was not working.... but ima download that track lol

  • YELLOWSKIMASK LAMAR JACKSON STAN ACCOUNT (@YELLOWSKIMASK) reported

    Integrating Shazam into the iPhone pull down menu is an absolute big **** move by Apple

  • DEADWlFE emily dreadful (@DEADWlFE) reported

    i turned the radio at work down really low bc i was getting ****** d/t too many noises then had the nerve to try to shazam a song playing at 4% volume

  • jeseklo jesse | robot lovebot (@jeseklo) reported

    ALL I’M SAYING is if they had allowed henry cavill to play that superman cameo at the end of shazam, wb wouldn’t have any issues using him for future dceu stuff. ppl complained cavill superman was “too dark” and when they had a chance to use him in a light-hearted way they passed

  • TWICE_Mentions TWICE MENTIONS 🎂 (@TWICE_Mentions) reported

    @TdoongStreams @JYPETWICE Yeah, we would've had 60k Shazams in 7 days if it weren't for Shazam making an error😭