Shazam

Is Shazam down?

No problems detected

If you are having issues, please submit a report below.

Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 01/24/2026 16:45

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Buffering (17%)

    Buffering (17%)

  3. Sign in (17%)

    Sign in (17%)

  4. Playback Issues (17%)

    Playback Issues (17%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNoisy-le-Sec Errors
United StatesPortland Buffering
MexicoTequisquiapan Errors
BrazilSão Paulo Playback Issues
ItalyBari Sign in
NetherlandsHilversum Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • urbanbohemian Brian Gray aka Urb (he/him) (@urbanbohemian) reported

    @StephenKilbride Yeah, I was vibing to the song 'cos it was nice, but folks in chat were able to ID it using Shazam and I knew it was gonna be trouble later.

  • producerjennie étoile (On The Ground & Gone SOTY) (@producerjennie) reported

    not my shazam broken again 💀 blinks please shazam!!

  • chaenniephobic -R- ʳˢ¹ ON THE GROUND & GONE (@chaenniephobic) reported

    guys how shazam doing? take more than 10 sec or give a error ☹ don't give up

  • bproyalmatch ROSÉ | ON THE GROUND (@bproyalmatch) reported

    Shazam works in various parts of OTG for me. The only time I had trouble was when I had earphones plugged to my phone

  • darehood red dave (@darehood) reported

    i have more of a problem with joker than shazam. i hate that movie

  • DarksideStraxus MS Paint Art Enthusiast (@DarksideStraxus) reported

    @OnlyMcFisherMan I love how the fandom likes to blame Shazam's very existence for every decision they don't like. "Affleck stepped down from The Batman? Shazam's fault!" "We're not getting anymore JL sequels? Shazam's fault!" "No Deathstroke movie? I bet Shazam is to blame for that!"

  • intorosey -R- 02.12 (@intorosey) reported

    we need more plays on shazam so we can enter hot 100 but shazam is broken pls how do we fix this

  • OnlyMcFisherMan Martin Fisher (@OnlyMcFisherMan) reported

    @JimHughes301 Man, I would have been down for all of this but various production problems came up (Snyder’s fallout and leaving for family, Affleck needing time away for his personal health, Deathstroke getting lost in the post-JL shuffle) that had nothing to do with Shazam

  • grown_thotsie -R- (开) (@grown_thotsie) reported

    Don't tell me Shazam broken too 'OTG' not showing up

  • jisoodotherkim eun youngcho 🌷 (@jisoodotherkim) reported

    @BC4blackpink my volume is loud. the only problem with my shazam is when i shazam on the ground but with gone, you never know amd pther different songs it's fine

  • Dudeseid Dudeseid (@Dudeseid) reported

    Like, I'd be down for some JL sequels and Deathstroke movie, sure. But why these folks feels so attacked by a Shazam movie and especially one that caters to younger people (duh) is beyond me.

  • anthonyjflynn Anthony Flynn (@anthonyjflynn) reported

    @nataliemorales I love the big guy, but he is a terrible actor. Have you see Shazam? Lol Awesome idea, in theory, though.

  • MotorhomeTrio Motorhome Trio (@MotorhomeTrio) reported

    @AppleSupport Thanks but that doesn’t help me... I’ve been using @Shazam for years, & know how to use it... The problem is it’s no longer allowing me to use the ‘Buy on iTunes’ link as it’s greyed out as in my original screenshot & not available like it always has been?

  • nayimathuns F开 (@nayimathuns) reported

    So I’ve been trying to Shazam but no results pop up...anyone else is having this issue

  • chaenniephobic -R- ʳˢ¹ ON THE GROUND & GONE (@chaenniephobic) reported

    guys how shazam doing? take more than 10 sec or return a error ☹ don't give up

  • IamTRELL32 TRELL (@IamTRELL32) reported from Baton Rouge, Louisiana

    Lol man ppl funny I just seen this lady put her windows down at the red light to Shazam the song I’m playing

  • ohh_thats_Jr Jr BLM (HIVESZN)🐝🇵🇷 (@ohh_thats_Jr) reported

    @JussdinV2 I feel you. I loved aquaman, Shazam, first Wonder Woman film and bvs (even with its problems) but WB needs to get it together and stop ******* shitup. DC films should be having people excited the way the MCU be having people excited

  • rarebeaniebby stonerprincess69 🌿🌸💫 (@rarebeaniebby) reported

    do you ever hear a ******* terrible song and shazam just to see who'd even make that **** or am i alone on that one???

  • roseanneGIE -R-ANGIE 💜 ON THE GROUND 💛 (@roseanneGIE) reported

    @taysethrone @RS1isHERE I think SHAZAM is broken or something..

  • captaintrainor Will (@captaintrainor) reported

    @Count_Olaf13 @TharriesYT I'd argue it's already happened AQ, Shazam and BOP have already functioned within the same universe with no issue WB have had some issues doing a shared universe but it doesn't mean they should abandon the idea, just work on improving the execution

  • Timewarp_JF James S. Fallows (@Timewarp_JF) reported

    @WhoWouldWin13 But that's not saying Thor can physically beat Superman just that he can exploit a weakness and even then Shazam still has trouble taking on Supes so it might not be enough. You'd have to throw in the powers cosmic to level the playing field.

  • maybesusie maybe: susie (@maybesusie) reported

    Was playing music with my car window down in the westport triangle of death and the dude next to me honked at me and yelled “my shazam can’t pick that so if you don’t tell me the remix I’m cutting you off at the light” like SIR💀💀💀

  • shistria SHIST-R-IA ❄ (@shistria) reported

    @eatsleeprose If u use bluetooth headphones it may because of that....or at least that was the problem for me.....or if not u could try reinstalling shazam

  • teannabianca Teanna Bianca (@teannabianca) reported

    @Shazam please tell me why all of a sudden none of my songs are get picked when shazamed. Please can you remedy this issue or @Dittomusic can you fix this on your end?

  • SeanO_Chicago Sean O (@SeanO_Chicago) reported

    @DaveTho55529017 I don't have a problem with the other Captain Marvels. I just resent not being able to call "Shazam" by his original name.

  • rarebeaniebby stonerprincess69 🌿🌸💫 (@rarebeaniebby) reported

    do you ever hear a ******* terrible song and shazam it just to see who'd even make that **** or am i alone on that one??

  • MichaelSacal Michael Sacal (@MichaelSacal) reported

    They should make it so that the Wizard’s name is Shazam with the S for Solomon in the front while Billy’s name is Zhasam with the Z for Zeus moved to the front. Or vice versa. Problem solved.

  • iskavengersss Eli (@iskavengersss) reported

    I’ll probably tone down by 1am and focus on spotify & shazam instead but idk

  • eatsleeprose soloist rosé. (@eatsleeprose) reported

    @mainvocalrosie really? omg i think it’s just a me problem then cause my shazam can only do gone

  • oddnicol nic (@oddnicol) reported

    currently trying to shazam the song my neighbors r blasting by putting my phone against the ceiling and it is not working