Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 03/13/2026 01:30

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (56%)

    Errors (56%)

  2. Buffering (22%)

    Buffering (22%)

  3. Sign in (11%)

    Sign in (11%)

  4. Playback Issues (11%)

    Playback Issues (11%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BulgariaKarlovo Errors
GuadeloupePetit-Bourg Errors
United KingdomCardiff Errors
United StatesChicago Buffering
FranceNoisy-le-Sec Errors
United StatesPortland Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • taetaeislov3 ᵗʰᵛ ¹³ Ta3Ta3I3Lov3🐯🦁🐻 ⟭⟬ ⟬⟭ (@taetaeislov3) reported

    @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • BFQuinn Brendan Quinn (@BFQuinn) reported

    @_ST3W_ 😬 I just wrote down whatever Shazam said😬

  • thpoIar josy Vcember V OST🎄 (@thpoIar) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 2 hours since the release. Please fix this issue as soon as possible @Shazam

  • thv_4 D-6 (@thv_4) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • h20melontete kio 🎄 (@h20melontete) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • TKxSUGA ♪ 𝐣𝐚𝐳𝐳🎄 (@TKxSUGA) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • 9597angels v ost 🎄 (@9597angels) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • tetereveries CHRISTMAS TREE OUT NOW (@tetereveries) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • toastytaetae christmas tree (@toastytaetae) reported

    @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • Areyoumybesti ❥Winterᵗʰᵛ *・CHRISTMAS TREE BY V ☀️🎄 (@Areyoumybesti) reported

    @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • taekkm happy tetemas! 🎄 (@taekkm) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • SpreeHertz SpreeHertz (@SpreeHertz) reported

    @Zio_Crazy If you're on mobile, use Shazam. If you're on PC, use AHA Music Identifier. The problem with these two is that they can't detect songs if there's another layer of audio on top of it. So, you should try to listen to the lyrics as accurate as possible, then search for it. (1/2)

  • iiotnbo thv V ia⁷ (@iiotnbo) reported

    @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • NOURENOIR fleurien🎄christmas tree (@NOURENOIR) reported

    @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • 1230THVKIM ⚡️CHRISTMAS TREE 🎄 (@1230THVKIM) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • purplebyv ✧ V OST (@purplebyv) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • blueparrot_10 scenery♡Tae OST Dec 24 (@blueparrot_10) reported

    @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • koong77 cyld (@koong77) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • lonerwoIf Lem⁷ 🌙🐻 V OST (@lonerwoIf) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • heyiamtete シ︎ tete OST today (@heyiamtete) reported

    @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • ILOVETETESOMUCH nay (@ILOVETETESOMUCH) reported

    @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • onlytaekim CHRISTMAS TREE🎄LORD TAEHYUNG ¹¹⁸🎄 (@onlytaekim) reported

    @purplebyv @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • Sana61361735 Sana🎄is here..KEEP STREAMING🎄 (@Sana61361735) reported

    @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • foolforkv 🎄💜 #mylovev (@foolforkv) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • LovelyVbear JUNE 🔮 | Christmas Tree (@LovelyVbear) reported

    @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • innerbiebs wafaa⁷CHRISTMAS TREE OUT NOW 🎄 (@innerbiebs) reported

    @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • BTS_V_Fan21 BTS_THV_Fangirl (@BTS_V_Fan21) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • zaynskth_ san •🎄 is here !!! (@zaynskth_) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • 95landz v new ostᵗʰᵛ (@95landz) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • Vanteent 🎄ᵗʰᵛ (@Vanteent) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam