Signal Outage Map
The map below depicts the most recent cities worldwide where Signal users have reported problems and outages. If you are having an issue with Signal, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Signal users affected:
Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Karlsruhe, Baden-Württemberg | 1 |
| Montigny-le-Bretonneux, Île-de-France | 1 |
| Seattle, WA | 1 |
| Miami, FL | 1 |
| Eindhoven, nb | 1 |
| Belgrade, Central Serbia | 1 |
| Trujillo, La Libertad | 1 |
| San Francisco, CA | 1 |
| Babahoyo, Los Ríos | 1 |
| Indianapolis, IN | 1 |
| Oxford, England | 1 |
| Hounslow, England | 1 |
| Toulouse, Occitanie | 1 |
| Guayaquil, Guayas | 2 |
| Victoria, BC | 1 |
| Atlanta, GA | 3 |
| Quito, Pichincha | 2 |
| Zetel, Lower Saxony | 1 |
| Berlin, Berlin | 3 |
| Munich, Bavaria | 1 |
| Springe, Lower Saxony | 1 |
| Vijayawada, AP | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Hamburg, HH | 1 |
| Cagliari, Sardinia | 1 |
| Rockford, IL | 1 |
| Wolnzach, Bavaria | 1 |
| Kolkata, WB | 1 |
| Bilāspur, CT | 1 |
| Essen, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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Jose Montes de Oca (@josemontesdeoca) reportedAfter the @awscloud outage took @signalapp offline, the company said the quiet part out loud. For real-time apps at global scale, there are only a few viable clouds. Signal uses AWS in part and still cannot read your messages due to end-to-end encryption. The outage is a snapshot of concentrated infrastructure and shared risk.
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Jose Montes de Oca (@josemontesdeoca) reportedAfter the @awscloud outage took @signalapp offline, the company said the quiet part out loud. For real-time apps at global scale, there are only a few viable clouds. Signal uses AWS in part and still cannot read your messages due to end-to-end encryption. The outage is a snapshot of concentrated infrastructure and shared risk.
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☄️ @hamy0n (@hamy0n) reported@yosephayele @signalapp @telegram Sorry about that; issue fixed and lessons learned.
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Ola Bini - (@ola@infosec.exchange) (@olabini) reportedIn the latest Joe Rogan interview with Elon Musk, they say @signalapp is insecure and that messages can be decrypted. There is absolutely NO evidence this is true. They also recommend XChat as more secure. But XChat has serious cryptographic problems. Don’t fall for it!
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Misc thoughts (@ParrapaTheYappa) reported@t4fita_ @signalapp Those two things aren't connected, end to end encryption stops AWS from seeing anything. You can complain about it not having more redundancy but it's not a privacy issue.
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Rajmohan (@RajmohanIndia) reported@yosephayele @signalapp @telegram Please help me
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Unit (@kostet54419) reported@yosephayele @signalapp @telegram I'm writing because of two very frustrating issues with Telegram. First, a personal chat of mine with a girl was completely deleted on its own yesterday, which is highly distressing.
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filos (@filos) reportedI decided to stop giving money to @signalapp - too many notification problems. People I used to send messages to are no longer getting them unless I tell them to open Signal… on WhatsApp 🙄
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Julie Fredrickson (@AlmostMedia) reportedPlease @signalapp @mer__edith I am getting desperate. My mobile Signal app hasn't been able to load for 5 days & customer care isn't getting back to me. If I do an uninstall I'll lose everything & still not guaranteed to fix the problem. What on earth can @alexlmiller & I do?
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🧵🍊Ibraheem (@ibraheemleone) reported@yosephayele @signalapp @telegram This is terrible to hear and antithesis to the values telegram espouses. But see you on the other app.
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Xcobar (@i_Skesh) reported@signalapp I can’t use signal app, text messages not working to get otp code.
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Jose Montes de Oca (@josemontesdeoca) reportedAfter the @awscloud outage took @signalapp offline, the company said the quiet part out loud. For real-time apps at global scale, there are only a few viable clouds. Signal uses AWS in part and still cannot read your messages due to end-to-end encryption. The outage is a snapshot of concentrated infrastructure and shared risk.
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Alex Miller (@alexlmiller) reported@AlmostMedia @abhav_k @signalapp No clue - it seems to be a recurrent issue with Signal based on the number of threads online about it
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JackFaizh (@jackfaizh) reported@yosephayele @signalapp @telegram This has been happening for the past few years. Telegram has shown little support, and there have been many irregularities involving user cases. One painful incident happened to my friend, his account was banned for no reason, even though he had assets worth $5,000. And there was absolutely no help or response.
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Paul-Aurian POINOT (@poinot_pa) reported@signalapp I got a problem with Signal : nobody uses it. I convert my family and friends to it. But they clearly stated that they use it only to talk to me. They prefer WhatsApp, or Messenger (🤢). The only issue I have is VoIP : always buggy or with really high latency.