Signal Outage Map
The map below depicts the most recent cities worldwide where Signal users have reported problems and outages. If you are having an issue with Signal, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Signal users affected:
Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Provincia de Pichincha | 5 |
| Berlin, Land Berlin | 4 |
| Atlanta, GA | 3 |
| Paris, Île-de-France | 3 |
| Guayaquil, Provincia del Guayas | 2 |
| Hamburg, HH | 2 |
| Zürich, ZH | 2 |
| Jewar, UP | 2 |
| Oxford, England | 1 |
| Hounslow, England | 1 |
| Toulouse, Occitanie | 1 |
| Victoria, BC | 1 |
| Zetel, Lower Saxony | 1 |
| Munich, Bavaria | 1 |
| Springe, Lower Saxony | 1 |
| Vijayawada, AP | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Cagliari, Sardegna | 1 |
| Rockford, IL | 1 |
| Wolnzach, Bavaria | 1 |
| Kolkata, WB | 1 |
| Bilāspur, CT | 1 |
| Essen, NRW | 1 |
| Gżira, Il-Gżira | 1 |
| Halifax, England | 1 |
| Schaan, Schaan | 1 |
| Portland, OR | 1 |
| Landsberg am Lech, Bavaria | 1 |
| Revere, MA | 1 |
| Crowley, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Milligan
(@BigSisTracey) reported
@signalapp I had to reset my iPhone to factory, now I can't get my account with my message history back. I keep getting the message to "scan old device". There is no old device only this one. How do I fix this?
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CW Ip
(@ar_wang) reported
@signalapp @KultureShop Kindly look at the message delay problem please. Fans from Hong Kong
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SivilianOnBace
(@MuirMic) reported
@bellja747 @signalapp It literally corrupts any image not just degrade them. I can take resolution scaling down but when half the image is missing there's something very wrong
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Pip Miller
(@HeartsPeaceHeal) reported
@AzoraMoon @signalapp This. I could use it for client texting, etc if that wasn't a requirement. They don't know me, and I don't know them, so no one wants to give out their real number. Please fix this, @signalapp!!!
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Harsh
(@harshdeepsethi) reported
@signalapp I have had an issue with video calls on speaker mode. Very low voice. ios user
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Ivan
(@notegone) reported
@signalapp could you please look into the feedback sent a few days ago regarding Signal-iOS slowing down and overheating an iPhone 12? I think it might be caused by frequent network disconnects, but not sure. I would much rather be using Signal than iMessage
-
SivilianOnBace
(@MuirMic) reported
@bellja747 @signalapp I've swapped phones Multiple times while I've had this issue. I've also tested it with other apps that replace your default SMS AKA WhatsApp and used Google's default messaging app. And only signal does it.
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Imthebest14life
(@Imthebest14life) reported
@signalapp theres an option in signal where i can make messages disappear if I start new conversations only. Why cant messages disappear if people message me and i have it enabled? I dont like the fact how the other user can disable disappearing messages. Fix this! @signalapp
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轩墨宝宝
(@xuanmo_baby) reported
@signalapp @KultureShop Chinese government has blocked all SMS sent from abroad to mainland China. We people living in China can't receive any SMS from abroad. So we can't use signal. Please find a solution to solve this problem.
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Sundeep
(@Mrhow7x) reported
@signalapp signal video calls are in landscape shown upside down to the receiver .. any idea how to fix this?
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hagenverfolgt
(@hagenverfolgt) reported
@signalapp Reinstallation has solved the issue.
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¢krypt∅
(@bellja747) reported
@MuirMic @signalapp Dude that sounds like a problem with your phone
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SivilianOnBace
(@MuirMic) reported
@signalapp I've had a bug for the last year where if I send any image from my phone to anyone not using signal through SMS it corrupts the image please fix this before getting sticker packs come on
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Zander Sharp
(@zandersharp) reported
@gozoforever @signalapp did you find a solution to this? I have this issue and can't resolve it
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xnatasx
(@xnatasxswe) reported
@Reuters Hopefully they can get VPNs and use encrypted apps like @signalapp @brave with TOR turned on should help also.