Signal Outage Map
The map below depicts the most recent cities worldwide where Signal users have reported problems and outages. If you are having an issue with Signal, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Signal users affected:
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Multimedia
Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 9 |
| Bulandshahr, UP | 5 |
| Greater Noida, UP | 4 |
| Jewar, UP | 2 |
| New Delhi, NCT | 2 |
| Hamburg, HH | 2 |
| Kaunas, Kaunas County | 1 |
| Munich, Bavaria | 1 |
| Frankfurt am Main, Hessen | 1 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Singen, Baden-Württemberg Region | 1 |
| Anchorage, AK | 1 |
| Yerevan, Yerevan | 1 |
| New York City, NY | 1 |
| Chicago, IL | 1 |
| Nîmes, Occitanie | 1 |
| Hamm, NRW | 1 |
| Marco, CE | 1 |
| Kongens Lyngby, Region Hovedstaden | 1 |
| Duisburg, NRW | 1 |
| Clichy, Île-de-France | 1 |
| Herselt, Flanders | 1 |
| Sehnde, Lower Saxony | 1 |
| Oranienburg, Brandenburg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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WAYNE
(@WAYNE_IZ_BATMAN) reported
@signalapp after reinstalling the signal app i am not getting notifications. I have to open the app everytime to check new messages. Help!
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ziyad
(@ZAMA_84) reported
@signalapp Had to go back .... you have been down for too long. How can we depend on your service to be up and running all the time!?
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🇲🇦🇷🇹🇮🇳
(@CphD) reported
@iaryan_m @signalapp If you by chats mean signal messages, they're are stored on your device, encrypted. If you setup backup, you get a code. Only the code can unlock the stored backup. If you lose it, you lose the backup and none can help you.
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K. Braun
(@MrKeyXY) reported
@signalapp During outage I sent my friend a msg. It could be sent (1 tick) but it didn't reach him. Today I sent a msg again. It arrived immediately & was read (2 filled ticks). Unfortunately, status of first msg is unchanged. Is there anything I can do to repeat transmission?
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David Hanlon
(@functrainer) reported
@MorgeMoensch @signalapp Sorry, didn't see it because I had to scroll down. Perhaps a visual at a later stage for us n00bs :)
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Marcus Tesch
(@Healing_Cross) reported
Part of the problem with alternative messengers might be explained with this phenomenon. Sending a message to your friends with #WhatsApp: "Hey, dude, I just want to inform you: I sent you a message with @signalapp or @ThreemaApp rsp. Won't you answer me?
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David 🎲
(@vantex24) reported
@signalapp Still got issues, some groups I can't see posts but can post to but others cannot see Nor can some messages get received to some contacts, while others are getting messages fine very weird
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Karanbir Singh
(@kbsingh) reported
@jeremyeder @IanColdwater @signalapp Been trying to dig up some info on the service infra, not a lot of detail available. Very much look forward to a wash down...
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_b_boris
(@bihireboris) reported
@ValdasVaitiekus @MasterGuantai @signalapp same 😓, thought when scaling issues are done I do think the app needs some refining
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Steven Nguyen
(@STEVEN5579) reported
@signalapp Mankind needs an effective solution to protect users information and data. No advertising, no back door. We are willing to contribute and/or to pay for such kind of service. I think Signal should provide a paid service to let us use with responsibility. Thank you.
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ju
(@watching_ju) reported
@utzer @gaurav_ksinha @signalapp This online-status is also a big privacy issue, I guess WA and others are using it for tracking, as the app is constantly sending messages to their servers including additional infos (like IP).
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Smartcat
(@Smartcat168) reported
@dicedbrain @anthowen03 @signalapp Very positive answer. But right from the start the are millions of users with expectation and the financial pressure on Signal is tremendous. Unlike Linux, it is limited to very small groups and any flaw in the o/s is the users own problem.
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Tobias M.
(@T0BIAS_M) reported
@signalapp Hey @signalapp I love what you’re doing!But ... One of my android-contacts has severe problems: Yesterday only my messages came through. Messages from other parties were not received - neither in group nor personal chats. Is that a side effect of your server problems?
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bonbonparteh
(@bonbonparteh) reported
@signalapp A major problem I’ve been experiencing for some time now is that when I call someone via Signal their phone doesn’t ring. When they open a Signal they only get a missed call notification even though I’m still trying to call them.
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Strahinja Boljevic
(@_melodiousthunk) reported
@JonaceKabaso @Qo_Olamilekan @signalapp Try going to settings and allowing Signal to run in the background. It's a notification issue, not with the app I think.
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