Signal

Signal Outage Map

The map below depicts the most recent cities worldwide where Signal users have reported problems and outages. If you are having an issue with Signal, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Signal users affected:

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Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 10
Paris, Île-de-France 9
Bengaluru, KA 6
Frankfurt am Main, Hessen 5
Hyderabad, TG 5
Madrid, Comunidad de Madrid 5
Munich, Bavaria 5
Leipzig, Saxony 4
Hannover, Lower Saxony 4
Zürich, ZH 4
Jewar, UP 3
Vienna, Wien 3
Makati City, National Capital Region 3
Helsinki, Uusimaa 3
Warsaw, Województwo Mazowieckie 3
Köln, NRW 3
Bordeaux, Nouvelle-Aquitaine 3
Bucharest, București 3
Milan, Lombardia 2
New Delhi, NCT 2
Dublin, Leinster 2
Bratislava, Bratislava 2
Istanbul, İstanbul 2
Barcelona, Catalunya 2
Miami, FL 2
Bochum, NRW 2
Sevilla, Andalucía 2
Essen, NRW 2
New York City, NY 2
Lucknow, UP 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Signal Issues Reports

Latest outage, problems and issue reports in social media:

  • paulmillr Paul Miller (@paulmillr) reported

    @mer__edith @signalapp Contact list is available when you login for the second time on a new device. Surely contacts are stored somewhere in the cloud.

  • pfak Peter Kieser 🍁 (@pfak) reported

    The decision by @SignalApp to remove SMS support on Android is incredibly shortsighted. Increases barrier to joining the service, and pisses off existing people that use SMS support on Android.

  • HakrKingpinsSon 🇺🇦 #HackersAgainstViolence (@HakrKingpinsSon) reported

    @avoidthehack @signalapp Send her down the @session_app rabbit hole LOL

  • Jam118A JAM118LR (@Jam118A) reported

    @mer__edith @a_charlie_today @signalapp It should be the end user's responsibility to double-check they're sending Signal and not SMS. Taking the (critically important) function away from the entire userbase seems like a horrible way to handle that problem. Maybe make the SMS texting bubble red or something.

  • kfinkelstein kevin finkelstein ☭ (@kfinkelstein) reported

    @signalapp This change is going to both make Signal's userbase more loyal and shrink it considerably. I've seen enough comments from users leaving the app to know this was a poor decision, and even though Meredith is doubling down on it, I'm not interested in dividing my contacts.

  • cryptos3c cryptos3c (@cryptos3c) reported

    @signalapp Please don't get rid of SMS! This will be a terrible experience for users

  • jthigh ‘ᎫᎢ’ ᎻⅠᏀΗ (@jthigh) reported

    @signalapp This is a TERRIBLE idea. I think literally any other way of dealing with this concern would better. You seem to be missing one of the biggest attractions and use cases of your user community!

  • ZacharyCoffin ZACHARY COFFIN (@ZacharyCoffin) reported

    @DirtyZero Something about the way Android manages notifications. If you don't receive messages to @signalapp often, it may not notify you when you do. The app is viewed as 'inactive'. This is especially a problem for new users, who may not have many contacts on Signal yet.

  • trprecht Travis Precht (@trprecht) reported

    @mer__edith @reckless @signalapp Enjoy cutting your userbase down by not listening to what the majority of users want. Please #SignalKeepSMS Don't cut off your nose to spite your face.

  • CalMezzaluna Calderia Mezzaluna (@CalMezzaluna) reported

    @mer__edith @signalapp With respect, why not just say so in the initial blog entry? "There are issues with RCS that are limiting our ability to continue down this path" might have gone over better than hiding the ball. It would have also been privacy-forward, calling out Google for undermining choice.

  • smellsofbikes smellsofbikes (@smellsofbikes) reported

    @casey_anderson @signalapp Yeah. I have like two friends that use Signal. All the rest use SMS and aren't going to change because none of their other friends use Signal. What's the point of another niche messaging service? I've already got telegram and discord and slack and...

  • StevenTylerAZ realSteveDaniels - #SecessionArizona (@StevenTylerAZ) reported

    @signalapp Terrible move, sole reason I use Signal, its a One Stop Shop for all my messaging. SMS is the standard for businesses, banking, marketing, two factor authentication, etc...you remove the ability to receive SMS, you are going to kill your growth, & likely contract. Dumb move guys.

  • mer__edith Meredith Whittaker (@mer__edith) reported

    @iAnonymous3000 @signalapp As you may have seen we're working on usernames which will let you keep your phone number private from people you communicate with. You will still need a phone number to register, but this will solve a lot of the issues we've heard from people who use Signal.

  • danlyke Dan Lyke (@danlyke) reported

    @LynNever @signalapp Yep. Nuked my account, back to straight-up SMS. It was fun while it lasted, but it's become too much of a PITA to try to help encrypt the world.

  • netside Tyrone (@netside) reported

    @mer__edith @signalapp Yeah, I'M SURE THIS WON'T HAVE ANY PROBLEMS.

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