Signal Outage Map
The map below depicts the most recent cities worldwide where Signal users have reported problems and outages. If you are having an issue with Signal, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Signal users affected:
Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 1 |
| Karlsruhe, Baden-Württemberg | 1 |
| Montigny-le-Bretonneux, Île-de-France | 1 |
| Seattle, WA | 1 |
| Miami, FL | 1 |
| Eindhoven, nb | 1 |
| Belgrade, Central Serbia | 1 |
| Trujillo, La Libertad | 1 |
| San Francisco, CA | 1 |
| Babahoyo, Los Ríos | 1 |
| Indianapolis, IN | 1 |
| Oxford, England | 1 |
| Hounslow, England | 1 |
| Toulouse, Occitanie | 1 |
| Guayaquil, Guayas | 1 |
| Victoria, BC | 1 |
| Atlanta, GA | 1 |
| Quito, Pichincha | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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Matto (@Matto27502914) reported@signalapp You did what? It is still not working. I cannot send or receive any sms or calls.
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Hari Subramanian 🇮🇳 (@Subbu_1994) reportedSo now WhatsApp is putting up a status to stop people from migrating to @signalapp and @telegram. Signal has already hit 50Mn users, went down to upgrade it's capacity! Things are looking good already! #WhatsappStatus
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ekun-ish (@ekun_koya) reported@signalapp i can't use a +234 906 network ID number from Nigeria. Can you help?
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🇲🇦🇷🇹🇮🇳 (@CphD) reported@iaryan_m @signalapp If you by chats mean signal messages, they're are stored on your device, encrypted. If you setup backup, you get a code. Only the code can unlock the stored backup. If you lose it, you lose the backup and none can help you.
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Qomardeen Olamilekan (@Qo_Olamilekan) reported@signalapp Uninstalling, cleaning remnant files and reinstalling the app has just helped rectify the issue.
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Qomardeen Olamilekan (@Qo_Olamilekan) reported@signalapp Uninstalling, cleaning remnant files and reinstalling the app have just helped rectify the issue.
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Akshit Garg (@thepotatokitty) reported@signalapp Why not publish a root cause analysis report for the outage?
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Basith (@ba5ithk) reported@signalapp Nobody, has ever designed a system that can gain 50 million users within couple of days and it’s not an issue. Take your time, we'll be here waiting because we know data is not only about privacy, but also about how control and power they have on us. #sayhellotoprivacy
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_b_boris (@bihireboris) reported@ValdasVaitiekus @MasterGuantai @signalapp same 😓, thought when scaling issues are done I do think the app needs some refining
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Qomardeen Olamilekan (@Qo_Olamilekan) reported@signalapp Signal does not receive messages or notifications until it is opened. None of the troubleshooting options on your site to resolve this issue works. Most people around here who use different phones complain of this same issue. And this is specific to Signal. Kindly rectify it.
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Sakhe (@SakheSengwayo) reported@signalapp Thanks for fixing the problem.
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Smartcat (@Smartcat168) reported@dicedbrain @anthowen03 @signalapp Very positive answer. But right from the start the are millions of users with expectation and the financial pressure on Signal is tremendous. Unlike Linux, it is limited to very small groups and any flaw in the o/s is the users own problem.
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Punter (@TheThinkinGhost) reported@signalapp Can anyone help ??
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Johannes Laryea (@johanneslaryea) reported@signalapp Why is the camera not working?
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Qomardeen Olamilekan (@Qo_Olamilekan) reported@signalapp Uninstalling, cleaning remnant files and reinstalling the app have just helped me in rectifying the issue. However, not everyone knows that this works. Kindly include this amongst the troubleshooting options.
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