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Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Problems in the last 24 hours
The graph below depicts the number of Signal reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Signal. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Signal users through our website.
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Messaging (45%)
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Connection (25%)
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App Crashing (13%)
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Multimedia (5%)
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Sign in (5%)
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Glitches (5%)
Live Outage Map
The most recent Signal outage reports came from the following cities:
City | Problem Type | Report Time |
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Sign in | ||
Messaging | ||
Messaging | ||
Connection | ||
Messaging | ||
Connection |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Tesch (@Healing_Cross) reported
Part of the problem with alternative messengers might be explained with this phenomenon. Sending a message to your friends with #WhatsApp: "Hey, dude, I just want to inform you: I sent you a message with @signalapp or @ThreemaApp rsp. Won't you answer me?
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cluxter (@_cluxter_) reported
@rucci_harucci @signalapp You have to use something to send text messages at some point. So he should use the best thing which currently exists. If Signal betrays us at some point (which I doubt but who knows), he can switch to something else. Whatever he uses, he will face this potential problem anyway.
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x0pwn (@x0pwn) reported
@signalapp Your mac app became unusable! I am not able to import contacts, and if it does import them, and I send a message from my mac, it’s not appearing on the other devices (phone, iPad)…I’ve been using signal on mac for 2 years without issues but now there’s a problem.
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Erik de Jong (@di5ko) reported
@signalapp I'm in a group chat where I can't see any messages of a certain participant, while others can. How to fix?
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Martin Nobel (🇫🇷🇷🇪 ) (@TheGrumpyMartin) reported
@DayaKathir @Qo_Olamilekan @signalapp Uncheck Signal from Super clean mode resolved this issues for me.
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Daya Kathir (@DayaKathir) reported
@Qo_Olamilekan @signalapp Yes, Same issue here.
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Broccoli Béton (@BroccoliBeton) reported
@Qo_Olamilekan @signalapp Had the same problem. At first quite a while ago. Fixed it by toying with the notification parameters in my phone's settings (Android user). Never had the issue since
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MrR3b00t | it's safe just don't go outside (@UK_Daniel_Card) reported
@sailingbikeruk @LargeCardinal @signalapp they spy on that as well... :P but like I can't speak for USA but there's only so many Underground DC's the UK spooks can have and there's a power issue :D
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JK (@jknair0) reported
@signalapp Hey @signalapp the images sent from Android to iOS shows up as some weird file WAI file. This is there before the server error.
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current_thread (@current_thread) reported
@signalapp Will there be a postmortem on the outage?
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456e646f726d69 (@_endormi) reported
@signalapp Those were surprised that the service went down after million downloads a day are ridiculous. You couldn't possibly be prepared for such an amount within a day. Good Job!
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#THEGREATRESIST (@patricksavalle) reported
Question for @signalapp @telegram Why do I need a SIM-card / phone number to use Signal or Telegram? How does this help privacy? Please remove that requirement.
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Dumpling (@aryadimple5) reported
@signalapp I forgot my backup phrase.. please help me restore my messages🙏
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David Hanlon (@functrainer) reported
@MorgeMoensch @signalapp Sorry, didn't see it because I had to scroll down. Perhaps a visual at a later stage for us n00bs :)
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Przemek Malik 🇺🇸🇪🇺🇵🇱 (@plmorpheus) reported
@signalapp I have still issues with sending photos and movies, especially movies. It take to much time, yesterday sending 10-15 photos took ca. 30 min. And no, this is not my net problem. Sending these same photos thru WhatsApp in the same time took ca. 45 sec...
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Huti (@TheHuti) reported
@signalapp just so as you know, there are still people having issues with sending and receiving messages
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ju (@watching_ju) reported
@utzer @gaurav_ksinha @signalapp This online-status is also a big privacy issue, I guess WA and others are using it for tracking, as the app is constantly sending messages to their servers including additional infos (like IP).
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bonbonparteh (@bonbonparteh) reported
@signalapp A major problem I’ve been experiencing for some time now is that when I call someone via Signal their phone doesn’t ring. When they open a Signal they only get a missed call notification even though I’m still trying to call them.
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🇲🇦🇷🇹🇮🇳 (@CphD) reported
@AnirbanRoyy @signalapp Check on the first one, I agree an "immediate" option would be ideal. Never missed it in praxis myself, though. The second one, I don't understand, why is it a problem that you can do it with other apps as long as it is not possible with Signal? maybe photo to explain?
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Aidan Somerville (@somerville73) reported
That @signalapp is seriously annoying! No desktop client and you have to “verify your pin” ie login, everyday. Not a fan
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Richy Logitech (@RichyLogitech) reported
@signalapp This is your time, fix it faster please. And make it accessible to all countries not just chosen ones.
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Rupesh Shinkre (@RupeshShinkre) reported
@signalapp I am not able to detect one of my friend on Signal after the outage. i receive the messages he sends but i cant reply ?? or my phone says he is not on signal....
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Mafi (@Mafi_Actual) reported
@signalapp I mean, great I guess, but you still don't have total security because of the IME vulnerability. Maybe fix that?
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Kei0x (@Kei0x) reported
@heyDivyanshu @signalapp No, it doesn't take a min to rollout and no, you can't just fix everything at once. That's not how it works. Also, it's the weekend and their workers are still going at it. Have some empathy.
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Sanjit Tripathy (@TripathySanjit) reported
Just wondering how @signalapp is going to handle the storage issue in coming few months? Donations will help them to a certain limit, after that? Investors to pump the money in? Once investors are involved then you know what happens next. Its just a starting point of a cycle.🤔
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احمد (@ahmetsekmen1453) reported
@signalapp There are some funny pictures and gestures in animated gif files in the signal program. There is a problem with these animated gifs. The content of the gifs is in a state of harm to morality It is your responsibility for people to send such pictures to each other.
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Jan Vlug 🌱 🤍❤️🤍 (@janvlug) reported
@Eldroga75 @signalapp For a few contacts, after the server problems at Signal, I also had the "bad encrypted message", I think for one contact I had to reset the session both on my phone and as well on my Signal desktop.
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Strahinja Boljevic (@_melodiousthunk) reported
@JonaceKabaso @Qo_Olamilekan @signalapp Try going to settings and allowing Signal to run in the background. It's a notification issue, not with the app I think.
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احمد (@ahmetsekmen1453) reported
@signalapp There are some funny pictures and gestures in animated gif files in the signal program. There is a problem with these animated gifs. The content of the gifs is in a state of harm to morality It is your responsibility for people to send such pictures to each other.
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Simone (@simonevdm) reported
Can you please take note @signalapp ? This will help with the privacy of your users. Please stop the automatic join notifications, if only if one of the contacts is not on the other phone. That is really creepy to me.