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Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Problems in the last 24 hours
The graph below depicts the number of Signal reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Signal. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Signal users through our website.
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Messaging (46%)
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Connection (29%)
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App Crashing (8%)
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Sign in (8%)
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Glitches (5%)
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Multimedia (3%)
Live Outage Map
The most recent Signal outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Multimedia | ||
| Messaging | ||
| Connection | ||
| Sign in | ||
| Video | ||
| Messaging |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Linington
(@mdlinington) reported
@AhmadElBardan1 @signalapp We've heard a few reports of this issue, but we're not sure what's going on quite yet. Would you mind if I ask you a few questions to help us diagnose the problem? We'd greatly appreciate your help.
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jason love
(@johnlovexx11214) reported
@naomibrockwell @signalapp ProtonVPN is a no logs VPN service. We do not track or record your internet activity, and therefore, we are unable to disclose this information to third parties. Does proton vpn log my IP address ? So if u use Gmail they could get my ip? Help
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Mikal with a k
(@MikalJakubal) reported
@propublica I hope the @signalapp team stays up at night pondering what they would do if their app replaces WhatsApp as the choice for organizers of genocide. Given FB's surveillance business model, though, it seems they have an obligation to prevent genocide? A wicked problem by definition.
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Templedweller_AI
(@TempledwellerA) reported
@signalapp Does this app still work for anyone? I have the immediate crash on restart issue that people have addressed repeatedly online with no resolution from Signal. Is this thing even operable for anyone anymore?
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The Phantom 666
(@ThePhantom6661) reported
@filos @signalapp I’ve had the same problem, but if people don’t want to change, well it’s there loss. I will not go back to WhatsApp.
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Dee
(@deevide2b) reported
Anyone who has an #iPhoneSE with error "Invalid response from service" and fixed it. @signalapp @AppleSupport
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Kisaye Natsuki
(@KisayeNatsuki) reported
@ellisilee @signalapp So good to know it's not just me. I'm experiencing the exact same issues.
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Ellis I. Lee
(@ellisilee) reported
@Jtcryptodr @signalapp For me, the problem seem to be caused by having censorship circumvention turned on
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Ellis I. Lee
(@ellisilee) reported
@Jtcryptodr @signalapp The problems seems to be caused by having censorship circumvention turned on. Hope they can resolve the issue. Good luck!
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Ellis I. Lee
(@ellisilee) reported
@KisayeNatsuki @signalapp For me, the problem seems to be caused by having censorship circumvention turned on...
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Ahmad El-Bardan
(@AhmadElBardan1) reported
Hey @signalapp, I'm currently in Egypt and trying to setup Signal on a new iPhone 12 iOS 14.7.1 and keep getting "Invalid response from service" when entering my number. Troubleshooting etc. didn't help, neither did a VPN. Any suggestions?
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mohaned sayegh
(@mohaneds) reported
I'm wondering if my issue with @signalapp notifications is only a problem on iOS 15 betas. If someone messages me on Signal while I have their conversation window open, I don't hear an audio indicator of the new message.
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Jheyford Beduya
(@Jheyford1) reported
@signalapp Please i need some help :( to recover my message history in my old phone :( i accidentaly remove the simcard from the old phone. then when i try to get back the simcard to the oldphone. the only option is to provide qr code 😭 please all my message was very important
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Fabio Innocenti
(@fabio_innocenti) reported
@avaldi @signalapp Same issue @signalapp
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Ellis I. Lee
(@ellisilee) reported
— Is anyone else experiencing problems with #Signal after updating to the latest version of @SignalApp on an iPhone? Sending messages no longer works, and my contacts are disappearing after messages fail to send. I restarted, deleted, and re-installed, but nothing seems to #help.
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Ellis I. Lee
(@ellisilee) reported
@mdlinington @KisayeNatsuki @signalapp Let me know how I can help...
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Ramin Rastegar
(@RastegarRamin) reported
@munirshocair @signalapp @ghc Issue seems to be on ios only.
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Michelle Linington
(@mdlinington) reported
@GrayFiber @signalapp We've heard a few reports of this issue but we're still trying to collect some info. I'll send you a DM shortly
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Christian Paolella
(@creepiepanda) reported
@signalapp am i the only one having issues with sending messages? For a few days now messages very often don't get sent right away. Sometimes takes a few minutes for the message to go out (internet connection is fine). Signal Beta v5.23.1 on Android #Signal
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Lisa Mo (she/her)
(@lisamowagner) reported
@signalapp my group messages won’t send and I get a 500 error 🥺 after several re-tries one went through and one didn’t. Just thought you should know.
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Munir Shocair
(@munirshocair) reported
@signalapp @ghc Today is the second day and @signalapp is not working despite the many times we sent emails and messages to Signal Support without getting any reply from them! Is that the way you treat customers who supported you and donated to your business!
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Cameron
(@S17CRK) reported
@signalapp Currently having an issue with sending or receiving messages. Am connected to the Internet obvs and other messaging apps are working. Any chance of some advice. From A frustrated donater .
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chinathings
(@CH5419) reported
@xu_xiuzhong Unusual. Contact @signalapp , alert them that you are a high risk case. They might able to help you pull some logs?
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1/2 of Eef Calvo, and aka Pickle Michael Bolton
(@FragrantBananas) reported
@signalapp Updated to the new version of signal and app does not work. Uninstalled, restarted iphone, reinstalled, and cannot receive OTP code - says “invalid response from service” I live in Oman and have not blocked any numbers, have access to the internet and sms messages(1/2)
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Mamdouh Agaibi
(@mamdouh733) reported
@signalapp is there a problem with the last update for iOS I can’t use the app
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AstaMcCarthy 🍀
(@AstaMcCarthy) reported
@dosch @moxie @signalapp Its not really the E2E encryption itself, the problem is that with WhatApp the endpoints cannot be trusted. This problem doesn't occur in #opensource, peer-reviewed apps.
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Ellis I. Lee
(@ellisilee) reported
— @SignalApp: After updating to version 5.19.0, Signal has lost all functionality on my iPhone SE. As a long time privacy-advocate who recently convinced two friends to start using Signal, I feel terribly embarrassed that I am now sending them SMS texts. Please #help!
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Mohamed El-Guindy محمد الجندي
(@DrElguindy) reported
Anyone encountering @signalapp as no verification received just this "invalid response from service" it is related to socket issues, any clue???
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0x.eth
(@Jordanc8669) reported
Too many issues … @signalapp is mainstream now, most know text messages aren’t private. It’s the “i phone” not what it is now. Everyone needs anti depression meds because we are depressed from a sick society which makes your experience of life suck, that’s why you’re depressed
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Ellis I. Lee
(@ellisilee) reported
@KisayeNatsuki @signalapp I was told my someone on the Signal team that this problem will be fixed in the next update, which should be coming out very soon. Take care!