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Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Problems in the last 24 hours
The graph below depicts the number of Signal reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Signal. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Signal users through our website.
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Messaging (58%)
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Connection (27%)
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App Crashing (10%)
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Sign in (2%)
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Multimedia (2%)
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Glitches (1%)
Live Outage Map
The most recent Signal outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Messaging | ||
| Messaging | ||
| Connection | ||
| Connection | ||
| App Crashing | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@validateddaniel) reported
Hi @signalapp, There is something odd going on with app, and has been for several months. If I contact iOS Signal users - not a problem. But if I contact Android Signal users, some times I get one tick on the message. 1/2
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mfexplorer ⚠️ 🚙
(@MfExplorer) reported
@signalapp You need to fix your metadata issues and use of email and/or phone number; I'm sticking with Threema and Session for the time being...
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Sleeptodream123
(@rosbacher555) reported
@signalapp how can I record a video hands free?? This is critically important for people to use your app please help!
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Colin 🇺🇦 Childs
(@Phoul) reported
So, what SMS app are folks using now that @signalapp has decided to make their terrible decision? Looking for suggestions.
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Jacinta Is.
(@jarichaust) reported
@wint_rmute @signalapp That's a good start. I still think this is a terrible idea.
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Kat Scott 🐀
(@kscottz) reported
I just got like dozen @signalapp messages from yesterday all at once. Anyone else having problems?
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Lyra, Esq., is NOT DAREDEVIL
(@PinkRangerLB) reported
@WimminsRea @signalapp I haven’t noticed anything, sorry, but someone said Twitter wasn’t the only thing out so there might be a bigger problem.
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Chas Benth
(@fubizitch) reported
@BukhaledAUH @signalapp #signalapp @signalapp It is still the ONLY way to chat with 100% of my friends and family. Any other service gives <10%. We understand the concerns, and if Apple ever concedes and supports RCS, then we'll be happy to swap SMS. Until then, Signal needs to just keep it.
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Klaus Schütz
(@Klaus_Schuetz) reported
@signalapp Please fix sharing for iOS. It has been broken for the longest time and the recent update made it worse. When you share from - say - Twitter it now takes three attempts. The first one hangs (that's the new problem), the 2nd crashes and the 3rd finally works
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brainscan
(@mh2cc) reported
@signalapp I have a problem with transfer data from android to android. It stops at 98, 3%. I tried everything. Reboot. Restore backup. Nothing works.
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❄️☀️ hi im huma ☀️❄️
(@WimminsRea) reported
Lord @signalapp customer service is the worst/nonexistent. Don’t run an app like this if you do not have the resources to live up to what you’ve said your app can be used for. ¯\_(ツ)_/¯
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❄️☀️ hi im huma ☀️❄️
(@WimminsRea) reported
Lord @signalapp ‘s customer service is the worst. How is “wait til the next update whenever that is” a remotely acceptable response when I’ve explained what it is I do for a living lol. What a joke.
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Chris Lane
(@onekuex) reported
@signalapp any known issues preventing use in Costa Rica. I will be there soon and would like to stay away from WhatsApp (which is heavily promoted), if possible
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Max Perrello (@mxp@mas.to)
(@MaxPerrello) reported
either @signalapp's regional servers were down for a bit just now, or signal traffic was blocked
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Never Give Up
(@DaleMacLean1) reported
@signalapp as a long time signal user. I'm disappointed to know signal no longer will offer sms service. Signal thinks that doing this may encourage more to switch to signal. 1% to 10% of people that will swap to signal. Sadly i will have to go back to a different provider.
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Jecepticon
(@Jekkah) reported
@WimminsRea @signalapp I haven’t had any issues today
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Benny
(@BennyAitch) reported
@signalapp removing SMS support is not going to help privacy when you lose a huge portion of your user base! And your rationale about "hidden costs" is a red herring - people already had those costs. Poor decision.
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Rickard
(@Estrobeda) reported
@signalapp I thought you guys would have changed your minds and "kept" the sms ability in your app. Otherwise I really do hope someone's able to fork the entire service with the old sms + encrypted capabilities
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sophie malice 🏳️⚧️
(@sophieactual) reported
@EdHerdman @signalapp we have very different experiences all my business, family, and friend connections use signal by preference, with sms as a nuisance legacy issue, often only for dealing with mfa requirements by other apps i haven't sent an "actual" sms message in years
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Heather Cook -she/her #CommunityLuv #FliptheScript
(@heddanewman) reported
from
Los Angeles, California
@signalapp And now there is an old account that leads to nowhere with my same number and no history. Jeez getting a new phone is a terrible experience with you.
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@Sana'a ሳናአ
(@andreu319) reported
@signalapp I install this app for my wife a week ago so we both use the app (...i have been using it for about about 4years), problem is all previous messages i shared with her on my phone disappeared, messages that have been there for about 3-4 years??!! why?? no I didn't delete them. why?
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yburak
(@yburak1551) reported
@EncryptedFeta @signalapp Of course we recognise the Kurds. There is no Kurdish problem in Turkey today. Kurds have all the rights that Turks have. But some Kurds want to have an independent Kurdistan in the east of Turkey and therefore they are separatists, it is these Kurds that we do not recognise.
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Daren Mehl
(@Daren_Security) reported
.@signalapp You're making an error dropping SMS support. I've converted at least 100 people to Signal off of SMS to secure their messaging with ZERO impact to their habits. Now you're forcing them back to SMS app? They are going to quit using signal. No one wants to use two apps.
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Fırat Konyalıoğlu
(@f_konyalioglu) reported
@signalapp I don’t receive the verification code, pls help.
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Alula 🐰
(@__alula) reported
@the_aiju @signalapp @telegram the only issue with it is no E2E encryption by default, but not a big deal for most
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RON
(@itskingron) reported
@signalapp my app keeps crashing for my XR what’s going on? I’m deployed right now and this is the army’s source of communication. Retrieving data error and it keeps closing
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trevor devooght
(@devtrevjournals) reported
@_Stralor @signalapp @doctorow SMS bot exploitation is a real thing. It costs companies trying to run a secure, honest service pretty hefty sums, especially if they’re utilising affordable alternatives that don’t have bells and whistles. Like, say, a nonprofit might.
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Mehmet Safak Sari
(@msafaksari) reported
It is siginificant problem because 15.000.000 people affected massive eartquakes in Tutkey. Most people has no internet and offline internet connection have to work. @signalapp
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Phil Gervasi
(@network_phil) reported
Constant issues with @signalapp reliability and general slowness sending messages lately. Anything I can do other than uninstall / re-install?
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Pat Scott
(@_Stralor) reported
@doctorow @devtrevjournals @signalapp right, they addressed this aspect, which I still argue feels like a rug pull. it's their UX issue to solve, and they've thrown in the towel on it to users' detriment