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Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Problems in the last 24 hours
The graph below depicts the number of Signal reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Signal. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Signal users through our website.
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Messaging (47%)
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Connection (29%)
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App Crashing (8%)
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Sign in (8%)
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Glitches (5%)
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Multimedia (2%)
Live Outage Map
The most recent Signal outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Connection | ||
| Sign in | ||
| Video | ||
| Messaging | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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Miguel Lunaz
(@MiguelLunaz) reported
@signalapp After using signal for 2 weeks (since news on Whatsapp and privacy) I still have concerns; no online status in Signal, windows fat client is like 2010-ish look with the classic File-Edit-... view, winclient doesn't work behind an enterprise proxy, error handling msgs,.
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MadatoMania
(@MadatoMania) reported
@signalapp Guys. The outage is understandable. But the lack of communication is unacceptable. What’s going on? How much longer? What happened? What’s your plan?
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Saurabh Kumar
(@0skumar) reported
@signalapp Still facing issues while sending messages. Not all messages are delivered properly 😞😞.
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skry
(@skry) reported
@pmocek @signalapp Thanks, I'll pass that along. I don't see troubleshooting info for when you can't make a phone call with your Android because it routes through Signal and Signal is down. We can all hope that's rare, but it's terrifying in a crisis. Excited re Signal's new users. Congrats!
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ᑕYᗷEᖇᑭᑌᑎK
(@fromcyberspace) reported
@benrxiao @csBlueChip @signalapp And aren't you annoyed when each time you reinstall and migrate , it asks you for a 30 digit passcode which when you do after a long time you remember you didn't note it down or lost it?
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Paul R. Nash
(@paulrnash) reported
@milo4007 @signalapp How do you think the bigger players got big? Remember when Twitter went down so much it was the butt of every joke?
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The World of Tech
(@TheTechSpace) reported
@jayjayHales @signalapp Seems much more of an issue than a USERID. I'm still getting the popup on my phone about the downtime. Are you getting it still as well? Been a while since I saw an app go down for such a prolonged time.
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T. Roll
(@ToucanRoll) reported
@ForLovenFreedom @signalapp Says the idiot who is disconnected with the reality of the situation. 40M+ users is not something you just find a miraculous fix. Try increasing the traffic by 5 times in an airport and see what happens. Keep your complaints to yourself or go back to WhatsApp.
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Ducit.ai
(@ducit_ai) reported
@signalapp Still down in the UK. Any ETA for resolution? I moved quite a few groups across from WhatsApp and I’m now risking a mutiny! I still like you guys anyway...
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Julian Stecklina
(@blitzclone) reported
As much as I love @signalapp for IM, I also love that @element_hq runs a @matrixdotorg server for me. No hassle, no availability problems, still strong end-to-end encryption. Might be an option for communities that don't want to share phone numbers. #matrix #privacy
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Idan Bianco
(@idanbianco) reported
@jamesd3rd @wiredfire @signalapp And also the path with your fingers is off. Pressing the plus button in the middle than searching down for gif and then climbing all the way to the top for searching a gif and hoping it will eventually show them.agreed. not a deal breaker simply bad UX.
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Yathavan Paramesh
(@yparam98) reported
@ForLovenFreedom @signalapp Here's an idea: Stop complaining about an open-source application created by hundreds of volunteers that prioritizes security that you're able to use for free and instead donate some money to their foundation to help them out. A 50+ million surge of users is no joke mate.
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Alex Loukissas
(@aloukissas) reported
Why did @signalapp topple over with the (albeit insane) user surge this week? It couldn’t be only because they didn’t go the WhatsApp route and build the service on Erlang (Signal server is Java). I’m sure there are deeper distributed systems issues that came to play here.
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Dragusin's Bun ⚫⚪🇨🇦
(@TheQuim) reported
If #privacy means anything to you, be patient with the @signalapp folks. Growing pains . They'll get it up soon enough, and learn from this. Next time I hear some say "Infra doesn't really matter like it used to", pay attention...No plumbing? No service! #DigitalNativeWoes
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Kamalesh Pathy V. A
(@kamalesh_pathy) reported
@signalapp I'm trying to update my profile picture with a high res pic but the app keeps crashing, hope you fix that too, by the way I'm happy you are facing this issue.
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Sajid Mahmood
(@SajidMhmod) reported
@LemurZA @MohsenIrani12 @signalapp True — I remember it going down for half a day in early days. Went down for few hours when FB took over.
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Richard Raizes
(@richardraizes) reported
@kaseytnguyen @signalapp Hope @signalapp gets its technical issues fixed asap so it can scale for the masses
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Inner Voice
(@InnerVoice2020) reported
@lileinsteins69 @signalapp Still down? No updates from signal?
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Adrián Benavente
(@fenavente) reported
Hey @signalapp I don't see any of my contacts in the desktop app, and it shows an error when trying to import 'em manually, something like "contacts could not be imported, check your phone is connected to the internet". What happens?
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Michael
(@mihe_zivi) reported
@signalapp any update in these issues?
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🇩🇪 WhatsAbschalten #TeamSignal
(@whatsabschalten) reported
@krysanify @signalapp Do you still have problems?
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Inner Voice
(@InnerVoice2020) reported
@signalapp still not working? It's been 24 hours....how long do you expect users to keep the faith? I don't even see an update now
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Chauhan Raj
(@Chauhanraj3019) reported
@signalapp I am still getting that Redbar error. How long it will take to fix it ??????
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🇩🇪 WhatsAbschalten #TeamSignal
(@whatsabschalten) reported
@PurpleRiver_Dev @signalapp Are you still having problems?
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Jonatas Miguel
(@jonatasmiguel) reported
@signalapp Ahoy! I have someone (say Mr. T) in my contacts that's having trouble with the app. A number of people in our group chat are seeing "Bad encrypted message" periodically coming from T, meanwhile the rest of us are successfully chatting on the app. Any idea what's up?
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Abid Gangavaram🇮🇳 #StayHome
(@abid_gangavaram) reported
Heyy @signalapp any update regarding technical issue?
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Marc
(@marcwenger) reported
@signalapp I'm sure you all are working hard over the weekend to restore service, but it's been 16 hours since your last update/tweet. Any idea of some service restoration?
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Gangamallu Kencha
(@GangamalluKenc2) reported
@signalapp Signal is experiencing technical difficulties. We are working hard to restore service as quickly as possible.
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HARIKRISHNAN J
(@Harikri04612214) reported
@signalapp Whatever happens with this app, until you show the best service to us... We will wait till the item arrives... #switchsignal
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Rafael Garcia-Navarro
(@rafagana) reported
@signalapp Still down in the UK. Any ETA for resolution? I moved quite a few groups across from WhatsApp and I’m now risking a mutiny! I still like you guys anyway...