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Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Problems in the last 24 hours
The graph below depicts the number of Signal reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Signal. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Signal users through our website.
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Messaging (26%)
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Connection (26%)
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App Crashing (21%)
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Glitches (15%)
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Sign in (9%)
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Video (3%)
Live Outage Map
The most recent Signal outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Connection | ||
| Sign in | ||
| Glitches | ||
| Connection | ||
| App Crashing | ||
| Messaging |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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Frank Sanders
(@fsanders) reported
Hey @signalapp I keep getting a banner about not being able to add someone to the group during an upgrade of the group but I have no way to remove the person either so the banner just keeps popping up. Help?
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ZACHARY COFFIN
(@ZacharyCoffin) reported
@DirtyZero Something about the way Android manages notifications. If you don't receive messages to @signalapp often, it may not notify you when you do. The app is viewed as 'inactive'. This is especially a problem for new users, who may not have many contacts on Signal yet.
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Meredith Whittaker
(@mer__edith) reported
@iAnonymous3000 @signalapp As you may have seen we're working on usernames which will let you keep your phone number private from people you communicate with. You will still need a phone number to register, but this will solve a lot of the issues we've heard from people who use Signal.
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Benjamin Kietzman
(@_kietz) reported
@signalapp Please reverse the SMS decision. Many of your users are unheard; users for whom multiple apps are too complicated won't even know about this change until it lands. "RCS will fix it" is not a solution here, especially if it isn't well established before you remove SMS.
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Mahdi
(@mahdi) reported
from
Hammersmith, England
What is the general fix to not receiving a specific app's notifications on Apple Watch while it's enabled everywhere? I'm having this issue with @SignalApp where I don't receive notifications on my watch, so the notifications on my iPhone are silenced, and I won't get noticed.
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Gurdas S. Sandhu, Ph.D.
(@GurdSan) reported
@mer__edith @signalapp Totally. I think saying the why helps, even with people who neither care nor understand the actual why. It is social leverage, doing it conveys this issue matters to you and you are making the effort. And that puts a bigger burden of rejection on the audience.
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ND
(@DirtyZero) reported
@signalapp why has this terrible idea garnered 0 media attention @ChrisLAS ?
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‘ᎫᎢ’ ᎻⅠᏀΗ
(@jthigh) reported
@signalapp This is a TERRIBLE idea. I think literally any other way of dealing with this concern would better. You seem to be missing one of the biggest attractions and use cases of your user community!
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realSteveDaniels - #SecessionArizona
(@StevenTylerAZ) reported
@signalapp Terrible move, sole reason I use Signal, its a One Stop Shop for all my messaging. SMS is the standard for businesses, banking, marketing, two factor authentication, etc...you remove the ability to receive SMS, you are going to kill your growth, & likely contract. Dumb move guys.
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cryptos3c
(@cryptos3c) reported
@signalapp Please don't get rid of SMS! This will be a terrible experience for users
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Zelendel
(@Zelendel1) reported
@jcurtiswood @Android @signalapp Signal is ok but to be honest, I have zero trust in the dev or the servers it uses. That what it all boils down to. And now without sms signal is a dead option
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Matthew Fry 🇺🇦 🌻
(@gunslingerfry) reported
@signalapp FWIW, the only problems I've had are that 1. signal is set up with a silly registration system tied to a phone number that doesn't properly unregister people when they uninstall and I send signal messages to nobody.
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Zoiks
(@Zoiks) reported
@signalapp This is a terrible outcome. Not only will it cause some people to leave altogether - meaning they use less secure messaging options but it will mean there is a network effect from doing so. For me besides the security of signal, it's "killer feature" is SMS support.
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Travis Precht
(@trprecht) reported
@mer__edith @reckless @signalapp Enjoy cutting your userbase down by not listening to what the majority of users want. Please #SignalKeepSMS Don't cut off your nose to spite your face.
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Florian
(@zim_florian) reported
@signalapp sometimes does not show the notifications on various android devices. It would be great if this problem gets fixed soon!
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Calderia Mezzaluna
(@CalMezzaluna) reported
@mer__edith @signalapp With respect, why not just say so in the initial blog entry? "There are issues with RCS that are limiting our ability to continue down this path" might have gone over better than hiding the ball. It would have also been privacy-forward, calling out Google for undermining choice.
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David Forbes
(@DavidForbes) reported
@Wolven @signalapp Well goddamn this is a terrible decision.
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Dan Lyke
(@danlyke) reported
@LynNever @signalapp Yep. Nuked my account, back to straight-up SMS. It was fun while it lasted, but it's become too much of a PITA to try to help encrypt the world.
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hiilppp
(@hiilppp) reported
@mer__edith @iAnonymous3000 @signalapp This doesn’t solve the main issue, which is you knowing who your users are.
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p410n3
(@p410n3) reported
@bblboy54 @CircuitSwan @signalapp But - that just means your messages have been unencrypted for all that time anyway. At this point signal did nothing to really help you that the sms app on your phone didn't. I don't get it. What am I not seeing here
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smellsofbikes
(@smellsofbikes) reported
@casey_anderson @signalapp Yeah. I have like two friends that use Signal. All the rest use SMS and aren't going to change because none of their other friends use Signal. What's the point of another niche messaging service? I've already got telegram and discord and slack and...
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Ray - Twinfolk Tech📱💻🎧
(@twinfolktech) reported
@septienes @signalapp The decision literally came out of nowhere. It’s almost like they don’t want people to easily be convinced to join their platform. Now I’m gonna run into the same problems I had trying to convince iOS users to join Signal. It is just a very poor decision IMO
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Jean-Luc
(@FortyCalBanana) reported
@signalapp This is an extraordinarily short-sighted move. Having SMS and Signal messages in the same app is what drove adoption for me and all my contacts. Have a separate app for SMS and signal a terrible UX. Not to mention the typo in the in-app notification... "You will on longer"
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Tyrone
(@netside) reported
@mer__edith @signalapp Yeah, I'M SURE THIS WON'T HAVE ANY PROBLEMS.
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🇪🇺 🇩🇪 🇺🇦 WhatsAbschalten #TeamSignal
(@whatsabschalten) reported
@EmKaySr @signalapp Why not? Whats the problem?
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Dan Lyke
(@danlyke) reported
from
Petaluma, California
Huh. Not only is @SignalApp dropping the Android SMS capability, it now looks like it's taking days to deliver Signal messages. Think it's time to pre-emptively purge my account and just move everything to SMS. Sigh. I wanna help make the world encrypted, but...
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ΔI ₳ristotle
(@AiAristotle) reported
@signalapp Absolutely terrible decision. Is there a single Signal user that wants to use a separate app for SMS? Is SMS so hard to maintain that @signalapp is the only developer unable to it? You'll lose far more users than spamming our contact lists (again) will gain. 👎👎
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Will Canine
(@willcanine) reported
I really wish @signalapp would try to respond to their community more. Why make this change now? What was the specific trigger? It feels like the nonprofit model is failing here, can't help thinking a for profit company would need to be more responsive to its users.
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JAM118LR
(@Jam118A) reported
@mer__edith @a_charlie_today @signalapp It should be the end user's responsibility to double-check they're sending Signal and not SMS. Taking the (critically important) function away from the entire userbase seems like a horrible way to handle that problem. Maybe make the SMS texting bubble red or something.
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Peter Kieser 🍁
(@pfak) reported
The decision by @SignalApp to remove SMS support on Android is incredibly shortsighted. Increases barrier to joining the service, and pisses off existing people that use SMS support on Android.