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Signal is a cross-platform encrypted messaging service. It uses the Internet to send one-to-one and group messages, which can include files, voice notes, images and videos. It can also be used to make one-to-one and group voice and video calls.
Problems in the last 24 hours
The graph below depicts the number of Signal reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Signal. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Signal users through our website.
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Messaging (47%)
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Connection (29%)
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Sign in (8%)
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App Crashing (7%)
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Glitches (5%)
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Multimedia (3%)
Live Outage Map
The most recent Signal outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Messaging | ||
| Multimedia | ||
| Messaging | ||
| Connection | ||
| Sign in | ||
| Video |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Signal Issues Reports
Latest outage, problems and issue reports in social media:
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North Korean Scientists
(@NKScientists) reported
@dhirenmotilal @signalapp This is not a problem in providing data to get service, the problem is when it is taken from you without your knowledge, is shared with other, you can't delete it, you can't opt out, system is socially designed to mine data and feed you with information you didn't asked for.
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Naomi Wu 机械妖姬
(@RealSexyCyborg) reported
@dgkimpton @signalapp I think I've gotten all we'll get- a bundled Open Source keyboard would be nice, but I don't see it happening given Moxie's attitude so far. But in-app disclosure is just enough to help mitigate some of the worst outcomes. Shame they had to be so difficult about it.
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Dream of Fields
(@epiphany_junkie) reported
@signalapp can’t connect to signal. Are you down ?
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اول مسلمان بعد افغان
(@eurorecovery247) reported
@signalapp This is my fifth time I am asking for the issue to be resolved, when I am on signal phone call and another normal phone comes, signal does not put me on hold, it disconnects, why!!?? This is a big issue
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MarcoXiao
(@MarcoXiao6) reported
@signalapp ...I've mentioned that Signal started to use the reCaptcha to verify if the users are robots. But reCaptcha isn't available in China(Blocked by the Chinese ISPs), which made Chinese users unable to login unless bypassing the ISPs' firewalls.
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Christian von Uffel
(@ChristianUffel) reported
@moxie how are you guys dealing with customer feedback signal to noise problem that's undoubtedly come from @signalapp's tremendous growth?
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Nash Tysmans
(@nashtysmans) reported
Dear @signalapp, is there an issue with support on your end? I've had to reinstall Signal on my phone and I'm getting frustrated because the app keeps asking for a pin I never made. I contacted support several times but haven't heard from anyone there. Help please.
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Amir Zahir
(@amirzahir) reported
@signalapp Your iOS app is down and is not working properly after update fix it ASAP
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Cynthia A
(@CynthiaAdjes) reported
Hi @signalapp, pls can you fix the bug with delayed messages on group chats? I am chatting with people on different time zones and I receive their messages 20-24 hours after they have sent it.
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Madhu Menon
(@madmanweb) reported
The time take for the @signalapp to sync back from the desktop app to the mobile app is glacial. I use it for a few hours on my PC and when I open the app on my phone, it takes forever to download the messages, unlike Whatsapp. If you're in a busy group, heaven help you.
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Dr Heliocentric 💎
(@theheliocentric) reported
@signalapp Hi, how can I remove a group member who has changed their phone number but the old number is still in the group? This presumably is why such groups are still ‘Legacy’ groups. Help
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Chris Witham
(@cehwitham) reported
@DigitalKway @NHSDigital I’m a huge fan of Slack but not sure it’s right for everything. Teams could be great but issues with working across tenancies and local policies. Maybe an NHS version of @signalapp so benefits like WhatsApp but data under NHS control?
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Deploriot
(@Deploriot) reported
@teslatrey @signalapp Sounds like an Apple problem if application data is accessible from locked device?
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Nicolas Granatino
(@ngranati) reported
.@signalapp in helping users transition to your service, a tiny feature would help. Could you please let know users how many contacts from their address book are on Signal. Thank you for your work for a better messaging future.
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Paris Mellow
(@NeoParis) reported
@signalapp The app doesn't ring or make any sound when I receive an incoming call on my note 20.this is incredibly frustrating so how can I fix/solve this issue?
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Australia🇦🇺
(@AustraliaShultz) reported
@AdamSculthorpe @signalapp @moxie There are two issues here. 1 did the user store the messages on his phone. 2 did they have a court order to install spyware on his phone. This is why we don't need to have encryption back doors.
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Kaldeep Singh
(@kaldeepsingh1) reported
@signalapp having issues getting a code to sign up. Being trying for over one week. Tried the 'call be back' option but haven't received a call.... Can you help?
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Simon Martinelli
(@simas_ch) reported
@whatsabschalten @signalapp I found the issue. Signal is not syncing existing chats
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🇩🇪 WhatsAbschalten #TeamSignal
(@whatsabschalten) reported
@nashtysmans @signalapp What kind of problem are you having exactly? You can also contact me via PM. I will try to help you.
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Nou A
(@NourddineAfra) reported
@signalapp @signalapp I have so much people that have Chinese smartphone Oppo Huawei Xiaomi ecc that don't receive notifications.. Unfortunately some people don't know how to solve these problems even if you explain how to do it. First cause of this problem is battery optimization
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mohammed shaiz
(@mohammedshaiz82) reported
@signalapp lot of cases of very slow upload of photos and videos via signal is being reported esp from india . Any help ?
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Andre
(@AndreGutmensch) reported
@gusmelo @signalapp @moxie Don't you find it odd how much effort is put into criticising pioneering work of a non-profit that is taking up global censorship problems? I think this is all a bit fabricated to put the brakes on the success of signal.
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ImThatGuy
(@h78842) reported
@killing_j0ke @signalapp They won’t help. They’re always in denial. Their app is perfect and the users are lying
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Blaze Edwards
(@_blaze_edwards) reported
@eurorecovery247 @signalapp Its not gonna be fixed because its not an issue... its because signal encrypts the phone calls, so when you get an unencrypted service such as your normal phone calls. It will terminate the encrypted signal to protect your conversation.
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Shondala
(@lafebra) reported
@signalapp can you please fix the app it doesn’t use AirPods mic when sending audio. I’ve google-Ed it others have the same issue. #airpods #SignalApp
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🧗♂️ Matt Holt
(@mholt6) reported
Anyone out there running @SignalApp Beta and willing to help test something real quick (hopefully)?
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Aryaman S
(@actuallyaryaman) reported
@signalapp i have my backup paraphrase, i have my signal registration pin but for some reasons i am unable to restor my messages and my profile is being reset.. kindly help...I don't want to lose the messages!
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Oliver D. Reithmaier
(@ODR_Psy) reported
@tmalsburg @signalapp battery optimization could be disabled. check in your settings. if it isn't, force the app to stop and restart through settings. might help...
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Neeraj
(@OfficialN24) reported
Image sending and receiving on @signalapp takes too much time on sender & recipient side. Is this possible to make sending and receiving files faster as WhatsApp then its help. @brianacton
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Arminder Dahul
(@ArminderDahul) reported
@signalapp I’m having problems getting notifications on iOS 14.4. Notifications only pop up when I open Signal. Oddly on iPadOS 14.4 they come through instantly. Is there any way to rectify this?