Signal down or not working? Current app problems and status

Problems in the last 24 hours

The graph below depicts the number of Signal reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Signal users through our website.

• Messaging (51%)
• Connection (27%)
• Sign in (8%)
• Multimedia (4%)
• App Crashing (4%)
• Glitches (4%)
• Video (1%)

Live Outage Map

The most recent Signal outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Glitches	2 days ago
Karlsruhe	Multimedia	12 days ago
Montigny-le-Bretonneux	Messaging	12 days ago
Seattle	Connection	12 days ago
Miami	Sign in	16 days ago
Eindhoven	Messaging	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Signal Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anil A (@anil_a28) reported 1 minute ago

  Hey @signalapp. I have send some pictures and videos in a group chat and regular chat and the other side can see them. It’s all blank. Do they have to be on the same signal app version be able to view the media? Please help.

• 
  Leyth (@AwLeyth) reported 3 minutes ago

  @signalapp @Chature_ I and my family are having the same issue too. I always blamed it on the battery saving "feature" on samsung and Huawei devices. However, lately I've been noticing that even when I am on signal I still just get a notification of missed calls. 🤔

• 
  PacoPathogen (@PacoBell) reported 5 minutes ago

  @jen_kleanex @signalapp Policy == blog? People don't understand what they're asking for. If Signal policed groups, governments worldwide would demand that they take down groups for any perceived infraction (i.e. "insulting Turkishness", "inciting social unrest" in China, lèse-majesté in Thailand, etc.).

• 
  Matt Marsh 💙 (@mcmarsh) reported 10 minutes ago

  @signalapp OK to correction: on the "enter code we sent you" (and I suspect any other screen in the flow) you need to tap on the title and not "empty space" as in help pages "Tap 8x on an empty space on the screen."

• 
  YouTube.com/ManRat (@man_rat_) reported 10 minutes ago

  @LennyDeLaCruz7 @signalapp oddly enough ran into this issue while I was on 4G LTE with good signal and bars on the cell with no data cap or limits. Issue didn't happen when I got on Wi-Fi.

• 
  Leyth (@AwLeyth) reported 13 minutes ago

  @Chature_ @signalapp I too and my family too have the same issue. I always blamed it on the batter saver on samsung and Huawei phones. However, lately I've noticed that sometimes on signal and still don't get the call and instead I just get a notification of a missed call.

• 
  Suhail Ahmed (@SuhailA23173283) reported 13 minutes ago

  @signalapp is it possible that we get more stickers And we can put 30 sec status so other in our contact can see like in whatapp features Please update soon I am in beta version so looking for this good features from signal Help us to update soon

• 
  Max Simon (@m4xs1m0n) reported 20 minutes ago

  @andersonjwan @signalapp Fedora with the signal-desktop from Snap Store. The problem is that I see only „Error handling incoming message“ instead of the messages (and I am notified with the Same error over and over when someone is typing). Sending is not a problem...

• 
  Ravi Salunkhe (@RaviSalunkhe19) reported 21 minutes ago

  @man_rat_ @signalapp Tried with wifi and phone Internet. However, this is an intermittent issue.

• 
  Aratos (@Aratosbung) reported 22 minutes ago

  @signalapp İs Signal has sgx issue?

• 
  Reed (@TheReedyBear) reported 22 minutes ago

  @Chature_ @signalapp I have that problem too! (When receiving) It can be quite frustrating, but i haven't cared enough to make a bug report. I do quite like having cute cute stickers & really miss the large selection i had on fb Messenger (which i seldom use nowadays)

• 
  Ya... (@ya_mucahit) reported 22 minutes ago

  @signalapp Calls try network error. Voice and video calls are sent as messages. it needs to be fixed urgently

• 
  Aakash (@aakashv21) reported 27 minutes ago

  Hey @signalapp, love the app. But group conversations are broken. Many messages are not delivered to all participants. It has happened a few times in the last 2 weeks. Is anybody looking into that?

• 
  Ashwin kavinesh (@Ashwinkavinesh) reported 32 minutes ago

  @TheReedyBear @Chature_ @signalapp Bro no worries . . Soon they will fix the bug . . Directly send the bug report from app itself so it's helpful to know the bug easily . . developers will take action to recover it . .

• 
  चतुरे उर्फ पिटबुल (@Chature_) reported 37 minutes ago

  @signalapp When I call another signal user, Nearly 70-80% of the time they don't hear the call ring and only get a missed call notification. Fix that first.

• 
  चतुरे उर्फ पिटबुल (@Chature_) reported 37 minutes ago

  @signalapp When I call another signal user, Nearly 70-80% of the time they don't hear the call ring and only get a missed call notification. Fix it first.

• 
  Masood Sani | مسعود ثانی (@Masoodsani2) reported 38 minutes ago

  @signalapp @Chature_ Same problem we have, And I suggest to make dual sim account on Signal,

• 
  Swarnendu Maiti (@swarnendumaiti_) reported 40 minutes ago

  @signalapp Can you please create tabs or any other feasible options that would help to separate the Unsecured SMS & Signal messages? Also while doing backup please create a option to "Select the medias or chats to Backup". Otherwise it backups everything and takes a huge space.

• 
  Farhad Ibrahimzade (@IFarhadNBPS) reported 41 minutes ago

  @signalapp Sometimes when I call another user, they cant hear the call. Please fix.

• 
  On The Fence Dev (@OnTheFenceDev) reported 41 minutes ago

  For the avoidance of doubt, I'm not having a pop here. I'm now using @signalapp as my default SMS application - securely messaging those already on it. But have I only succeeded in kicking the can down the road.? Maybe that's just enough and is that enough? #curious

• 
  robbie tismond (@robbietiz) reported 42 minutes ago

  @signalapp I really don't have any issues. I keep seeing people with various issues but I dont have any of them. Nada. Nothing. No problems at all. I find it fast, clean, easy to use and I enjoy using it. Just don't get it.

• 
  Herrnentu (@herrnentu) reported 43 minutes ago

  @signalapp Fix the sync issues between mobile and desktop. When you delete a chat on desktop it deletes the contact as well and you cannot resync. It works to readd the contact if you send a msg from the mobile app but that's a serious bug...

• 
  Aad Man (@_AadMan_) reported 45 minutes ago

  @signalapp Having issues with making/receiving calls today. Is it a known issue ? @signalapp

• 
  चतुरे उर्फ पिटबुल (@Chature_) reported 46 minutes ago

  @TheReedyBear @signalapp Report a bug. Its help other user too.

• 
  Mohan babu J (@MohanbabuJ7) reported 46 minutes ago

  @signalapp Many users are facing message pop-up issue, notification is not getting pop-up either it's message, video call/voice call.. Especially video call, I have done all priority settings but still the same for me and most of my friends and family. Hope you guys solve this asap.

• 
  Del-Zooki (@molikigan) reported 47 minutes ago

  @CryptexS91 @signalapp I see iOS i Can't help with what i don't use. not sure how they work

• 
  Shvar ali (@shvarali407) reported 51 minutes ago

  @signalapp why signal drain battery in android devices i have this problem from the start?

• 
  Max Simon (@m4xs1m0n) reported 52 minutes ago

  @itsjustarumour @signalapp Fedora 33 with Signal v1.39.6 The errors read „Bad MAC“ at libtextsecure.js“ and „No record for device <Device ID>“...

• 
  चतुरे उर्फ पिटबुल (@Chature_) reported 52 minutes ago

  @signalapp When I call another signal user, Nearly 70-80% of the time they don't hear the call ring and only get a missed call notification. Fix that first.

• 
  Grumpy Old Man (@dreamland_2000) reported 59 minutes ago

  @signalapp Had the SMS issue been fixed yet?