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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • iBeLikeWater
    mister magnificent (@iBeLikeWater) reported

    @skype @SkypeSupport I have an ongoing message thread but whoever I was talking with stopped replying. Re: my translator not working. I need this to be fixed

  • bluelionman
    Noel Symonds (@bluelionman) reported

    @Skype You make it impossible to speak to a human support member of staff. All I get is to post questions in the community. I need someone from Skype to help me!

  • viewfromalake
    Anne Kostalas (@viewfromalake) reported from Montréal, Quebec

    @Skype both me and husband woke up to Skype sign out, passwords not accepted and now blocked. WTF? Only way to contact my 96 year old mum in England. Help?

  • iBeLikeWater
    mister magnificent (@iBeLikeWater) reported

    @skype do you keep deleting my tweets? Why is the translator not working for me but it's working for the other person? All settings are correct. It's translating in the notifications but not in the chat itself

  • luiscarrascob
    Luis Carrasco (@luiscarrascob) reported

    @RockycoonUK @Skype It should not be doing that. Fix is coming

  • SandieMarkle
    Sandie Markle (@SandieMarkle) reported

    @Skype I need to cancel a subscription I’m being automatically charged for through my 365 account. This is extremely difficult. So is finding an email for customer support. Please help.

  • GandhyNargis
    nargis gandhy 🇮🇳 (@GandhyNargis) reported

    @Skype @SkypeSupport Hey Skype, Why is no one helping with the issue? Kindly revert how do I circumvent merging contacts and proceed to using the app? Thx

  • alinaaa_p
    상아 (@alinaaa_p) reported

    @Skype I can't access my account because the reset password code isn't being sent to my email. Idk why you make it so hard to speak to a rep. I can't prove my account because I don't have any contacts saved. I only used it for one purpose. Please help me access my account.

  • sweetylem
    Roma.Viaggio (@sweetylem) reported

    @Aviva_Tabachnik @Skype @Microsoft Did you get any help? I even made another account and they locked that one too!

  • KINGKAZA13
    tick tock says the dumb on the clock (@KINGKAZA13) reported

    @Skype can you please make skype opens source as it would help make it more popular and useful then Microsoft adding random features thinking it will beat zoom Especially when Microsoft meet is it's "replacement"

  • jcmanning_sp
    J.C. Manning (@jcmanning_sp) reported

    No solutions whatsoever, $20 less in my account, cannot make the important phone call, 3+ hours with support with no resolutions. I am very angry. I want a refund and I am looking into alternative apps. FIX your program. @SkypeSupport @Skype #ScamAlert #badservice 3/3

  • OnneVegter
    Onne Vegter (@OnneVegter) reported

    @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

  • DouglasMac77
    Douglas Macdillen (@DouglasMac77) reported

    @mgoetzke @Skype 1001-this is the Skype customer support , so far over 1 and 30 minutes , waiting to check, why my number is not working, you complain to (LOIS ALYSSON) The so call customer services, this is for a paid service, when you complain about the service , they refuse to answer

  • JOSH_FX_HACKIN
    JOSH HACKING TECH (@JOSH_FX_HACKIN) reported

    @melisac18433439 @Skype DROP A CLEAR PRIVATE MESSAGE @JOSH_FX_HACKIN SO THAT WE CAN FIX IT

  • Demmydaviz
    DemmyTheG.O.A.T🐐 (@Demmydaviz) reported

    @WhatsApp Fix the quality of your Video calls @WhatsApp Let it be High quality like @Skype

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