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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • markhillary
    Mark Hillary ๐Ÿค–๐Ÿ‘ถ๐Ÿ“š๐Ÿถ๐Ÿ‡ฎ๐Ÿ‡ช (@markhillary) reported from Sรฃo Paulo, Sรฃo Paulo

    Hi @Skype @SkypeSupport it seems my account is locked and you asked me for my phone number to get a security code, but when I enter my number you say it's not valid - I can't get back in and I can't get the reset code - please help

  • SandieMarkle
    Sandie Markle (@SandieMarkle) reported

    @Skype I need to cancel a subscription Iโ€™m being automatically charged for through my 365 account. This is extremely difficult. So is finding an email for customer support. Please help.

  • DasJyotishko
    Jyotishko Das (@DasJyotishko) reported

    @SkypeSupport @Skype Using your service since the last decade and now it getting crazier by the day. Just made a purchase to call and the amount has been debit from my credit card but the minutes are not credited to my account yet. Extremely dissatisfied.

  • GandhyNargis
    nargis gandhy ๐Ÿ‡ฎ๐Ÿ‡ณ (@GandhyNargis) reported

    @Skype @SkypeSupport Pls see the screenshot attached when tagged @skype I donโ€™t want to merge my contacts and Iโ€™m not able to login without skipping that step! Kindly revert.

  • Normand_Perry
    ๐•น๐–”๐–—๐–’๐–†๐–“๐–‰ ๐•ป๐–Š๐–—๐–—๐–ž ๐Ÿ‡ฏ๐Ÿ‡ช (@Normand_Perry) reported

    @Skype Why the phone fonction is not working actually, neither on CPU or the app? And don't we are able to talk to someone at client service at Skype, except a f****g and stupid robot?

  • MrinalJ38474576
    Mrinal Jha (@MrinalJ38474576) reported

    @Skype I have very terrible experience of using Skype services. Payment deduct but I can't use the service , c care waiting me on 1 hour still they don't solve the problem. Seriously regret to connect with Skype.

  • CMON_YOU_REDS
    Logan (@CMON_YOU_REDS) reported

    @Skype hi I'm trying to use your service for the first time. I need to make a call from Asia to UK. When I add UK monthly subscription I do not get asked for payment it just displays the options again. I've tried 20 times I can't buy. Please help need to make urgent call. Thanks

  • ravikarkara
    Ravi Karkara (@ravikarkara) reported

    @evroppa3 @BillyM2k @Skype Let me try login in

  • misa0301
    misa (@misa0301) reported

    @Skype I can't make call. I have 27 minutes left, but you are asking more money. I think you have problem from the beginning of this month and still not yet solved. There is no support. What's going on?

  • aob_aobyrne
    AOB (@aob_aobyrne) reported

    @Skype After updating my password on Saturday, I'm locked out of my account. I get a message saying 'We've detected activity that violates our Microsoft Services Agreement'. I sent a message explaining this to the provided address but to no avail. Anyone else had this problem?

  • carmenbdz
    Carmen Bermรบdez (@carmenbdz) reported

    @skype -Help!, my account has been blocked, I contacted technical support Skype and Sarah Jane was requesting numbers from my bank account. @bbva advices not to share these numbers as Skype has make double charges to my account. @Skype Could you please kindly help me ? Thank you

  • Khalil37183958
    Khalil (@Khalil37183958) reported

    @Skype sort your system topped up 7 hours ago to make an overseas call and credit not added to account when contacting support told will take 2 days surely that's illegal for not informing of any problems or maintenance before taking my payment

  • beachgirlreve
    RSummers (@beachgirlreve) reported

    @Skype @SkypeSupport i can't seem to get an answer from skype regarding my problem?

  • jcmanning_sp
    J.C. Manning (@jcmanning_sp) reported

    No solutions whatsoever, $20 less in my account, cannot make the important phone call, 3+ hours with support with no resolutions. I am very angry. I want a refund and I am looking into alternative apps. FIX your program. @SkypeSupport @Skype #ScamAlert #badservice 3/3

  • luiscarrascob
    Luis Carrasco (@luiscarrascob) reported

    @PAHolder @bing @Skype Might be able to fix this today-monday

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