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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • KeystonePRIME
    ChristmasTIME KeystonePRIME (@KeystonePRIME) reported

    So, @Skype, I need some guidance here. I have Googled already. On the PC app, I have a problem where the video stream from a member in a meeting is gone. The member is showing up on other members' screens, but not mine, on the host pc. Audio is present, just no video. Helb pls.

  • earlatz21
    missPR21 (@earlatz21) reported

    @Skype please fix the video call issues here in the Philippines. We can't make video calls to the UK, US and other countries. 😧

  • David30193807
    Dave (@David30193807) reported

    @wanderleihuttel @Skype @Microsoft sorry about that mate,I also had same issue😥support team couldn't help me but thanks to metafix_101 0n Instagram and telegram he helped, me reach out to him.

  • AndrewMNemeth
    Andrew M. Németh (@AndrewMNemeth) reported from Laurinburg, North Carolina

    I say I’m alright, but deep down, I miss using @Skype on Xbox One.

  • lr123456789101
    Lidia R (@lr123456789101) reported

    @Skype @SkypeSupport Please check your direct messages. I need help with managing a subscription. 3 days and still waiting for your reply.

  • pixistik04
    Sarah Moser (@pixistik04) reported

    @Skype I don’t have Skype on my iPhone yet when I accept Skype on my MacBook, it keeps trying to connect to the camera on my iPhone. Why and how do I fix this? It’s annoying.

  • AndyTucker80
    Andrew Tucker (@AndyTucker80) reported

    Can someone at @Skype tell me how I can get an account issue resolved when chat freezes at position 1 and no other contact method is apparently available to me

  • battlecatzzzz
    battlecatzzz (@battlecatzzzz) reported

    @NathanP32698248 @Skype always shut down skype after a call lol

  • GandhyNargis
    nargis gandhy 🇮🇳 (@GandhyNargis) reported

    @Skype @SkypeSupport Hey Skype, Why is no one helping with the issue? Kindly revert how do I circumvent merging contacts and proceed to using the app? Thx

  • RealAimeeO
    IG (1M): @RealAimeeO (@RealAimeeO) reported

    Why is it so hard to get @Skype help ?

  • PonderSilver
    Lawrence Lee (@PonderSilver) reported

    @Skype I'm having issues sending and receiving messages. It is not qn internet connectivity issue on my end. I have Uninstalled and reinstalled. Maybe an issue with your updwte?

  • thebradcase
    Brad Case (@thebradcase) reported

    @Skype why is it near impossible to get any real help from you??

  • freethelemmings
    John Kelley (@freethelemmings) reported

    When your job uses both @Skype and @MicrosoftTeams it's a lot like when you change cable companies and the new company literally rips out any of the old existing connections just to make the other company's life hell if they ever have to hook up service again. #GetYourOwnSandbox

  • tiredmumscoffee
    Tired Mums Coffee (@tiredmumscoffee) reported

    @Skype please help - desperately trying to make a call and have updated credit twice but it won't register!?! How do I get it to show so can make the call??

  • sweetylem
    Roma.Viaggio (@sweetylem) reported

    They never give you a phone number for customer service and they don’t help anyone. The lazy customer service just locks the accounts to avoid doing any work. I was using @Skype paid services & now you won’t get a penny out of me. @Microsoft if you give a damn, @SkypeSupport

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