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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • RiosRay
    Raymond Rios (@RiosRay) reported

    Is @skype having issues? I can’t make calls using the app #skype What’s wrong?

  • lr123456789101
    Lidia R (@lr123456789101) reported

    @Skype @SkypeSupport Please check your direct messages. I need help with managing a subscription. 3 days and still waiting for your reply.

  • freethelemmings
    John Kelley (@freethelemmings) reported

    When your job uses both @Skype and @MicrosoftTeams it's a lot like when you change cable companies and the new company literally rips out any of the old existing connections just to make the other company's life hell if they ever have to hook up service again. #GetYourOwnSandbox

  • tjoosten
    Tanya Joosten (@tjoosten) reported

    So after years of not using @skype (probably for 15 years), I get a charge notification for Skype Number, 12 month subscription, $29.94, Paypal, Delivered. My ability to get ahold of @skype or get help = 0. Anyone know what's up?

  • Dusky_Knight
    Dusk (@Dusky_Knight) reported

    @ILikeBatsTho @spinelessaisha @Skype Skype got shut down last year.

  • RealAimeeO
    IG (1M): @RealAimeeO (@RealAimeeO) reported

    Why is it so hard to get @Skype help ?

  • DhirajMatai
    Dhiraj Matai (@DhirajMatai) reported

    @MicrosoftHelps @Skype Incoming calls turns out to missed calls, none is able to reach me on Skype call, outgoing calls working well. Pls help, tried “Report a problem” but no luck.

  • karmkhanna
    karmkhanna (@karmkhanna) reported

    It is mind-blowing that @Microsoft is standing behind @MicrosoftTeams as an enterprise product. - Calls never connect - Major message synching issues between mobile and desktop - Super buggy Screw your AI offerings, fix basic software first my peeps or give us back @Skype.

  • KeystonePRIME
    ChristmasTIME KeystonePRIME (@KeystonePRIME) reported

    So, @Skype, I need some guidance here. I have Googled already. On the PC app, I have a problem where the video stream from a member in a meeting is gone. The member is showing up on other members' screens, but not mine, on the host pc. Audio is present, just no video. Helb pls.

  • KINGKAZA13
    tick tock says the dumb on the clock (@KINGKAZA13) reported

    @Skype can you please make skype opens source as it would help make it more popular and useful then Microsoft adding random features thinking it will beat zoom Especially when Microsoft meet is it's "replacement"

  • luiscarrascob
    Luis Carrasco (@luiscarrascob) reported

    @PAHolder @bing @Skype Might be able to fix this today-monday

  • sweetylem
    Roma.Viaggio (@sweetylem) reported

    They never give you a phone number for customer service and they don’t help anyone. The lazy customer service just locks the accounts to avoid doing any work. I was using @Skype paid services & now you won’t get a penny out of me. @Microsoft if you give a damn, @SkypeSupport

  • MercedesBiA
    Mercedes (@MercedesBiA) reported

    @Skype my account has been crashing on me for a day and now I am blocked from my account. Please help I need it for work

  • Boriga6
    David Pitcher (@Boriga6) reported

    @Bangkok__Mike @Skype I have used Yolla, reliable but not as cheap as Skype. My default if I have a problem is to use 00X prefix from AIS my provider. 003, 007, 008 etc I search to see which is the cheapest. I believe all networks have a prefix internet call option.

  • OnneVegter
    Onne Vegter (@OnneVegter) reported

    @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

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