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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • T08845657
    The BFDB (@T08845657) reported

    @equity_avenger My mom had the same exact person call us 17 times today from different numbers. They use @Skype and some illegal program to hijack other people's phone numbers. The FBI or whoever need to crack down on Skype.

  • OnneVegter
    Onne Vegter (@OnneVegter) reported

    @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

  • markhillary
    Mark Hillary 🤖👶📚🐶🇮🇪 (@markhillary) reported from São Paulo, São Paulo

    Hi @Skype @SkypeSupport it seems my account is locked and you asked me for my phone number to get a security code, but when I enter my number you say it's not valid - I can't get back in and I can't get the reset code - please help

  • viewfromalake
    Anne Kostalas (@viewfromalake) reported from Montréal, Quebec

    @Skype both me and husband woke up to Skype sign out, passwords not accepted and now blocked. WTF? Only way to contact my 96 year old mum in England. Help?

  • beachgirlreve
    RSummers (@beachgirlreve) reported

    @Skype @SkypeSupport i can't seem to get an answer from skype regarding my problem?

  • BrousseyRoussey
    Benjamin Roussey (@BrousseyRoussey) reported

    @Skype I want to cancel my Skype subscription - how do I do this???????? Your help page is not helping!!!!!!!!!!!!

  • Raisins_Liasons
    Raisins_Liaisons🏳️‍🌈🌻 (@Raisins_Liasons) reported

    So @Skype is down which is super problematic because I use it solely for work. Fun Friday!

  • ellisrobbie
    Robbie Ellis (@ellisrobbie) reported

    Once upon a time, @Skype would just keep your paid credit for years. It would just work. Now they say "We're going to turn it inactive after 180 days and make you jump through hoops to reactivate it and oh yeah our credit systems are down so we can't reactivate it right now." BOO

  • SandieMarkle
    Sandie Markle (@SandieMarkle) reported

    @Skype I need to cancel a subscription I’m being automatically charged for through my 365 account. This is extremely difficult. So is finding an email for customer support. Please help.

  • mkdirydev
    A 🤖 (@mkdirydev) reported

    Skype web calling isn't working, and I still have active credits. This feels like a scam. I keep getting a "please register your Skype ID" error. Please fix your ****. @Skype @MicrosoftTeams

  • KINGKAZA13
    tick tock says the dumb on the clock (@KINGKAZA13) reported

    @Skype can you please make skype opens source as it would help make it more popular and useful then Microsoft adding random features thinking it will beat zoom Especially when Microsoft meet is it's "replacement"

  • katyascig
    rizz witherspoon 💌 (@katyascig) reported

    @masc_simp @Skype it's kinda infuriating @Skype please help us

  • lr123456789101
    Lidia R (@lr123456789101) reported

    @Skype I DMed you 2 days ago and haven't heard back. Please check your messages as I had to set up a Twitter account just to contact your customer service - your live chat doesn't work nor does Facebook. I need help with canceling a subscription.

  • JD_West2006
    “Independent-Democrats” (@JD_West2006) reported

    @Skype Can’t play voicemail for months now. Updated app software to iPhone yesterday , still all voice messages show the seconds but NO Sound ! . Please help 🙏🏼

  • JustGotHere2016
    Yeki (@JustGotHere2016) reported

    @Skype We cannot contact our families in Iran as the internet is shot down by IRI. Will u support #IranProtests2020 by making calls to lines and cells in Iran free of charge? #مهسا_امینی

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