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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wigan, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • sweetylem
    Roma.Viaggio (@sweetylem) reported

    @Skype @Deepakbayofads My account is locked too for no reason. The chat kept me waiting forever and I never got to “chat”.You have a terrible new team at Skype. I use my account to call my elderly mother. She doesn’t have internet access and you cut off my only communication route. Brutal brutal brutal

  • RiosRay
    Raymond Rios (@RiosRay) reported

    Is @skype having issues? I can’t make calls using the app #skype What’s wrong?

  • CMON_YOU_REDS
    Logan (@CMON_YOU_REDS) reported

    @Skype hi I'm trying to use your service for the first time. I need to make a call from Asia to UK. When I add UK monthly subscription I do not get asked for payment it just displays the options again. I've tried 20 times I can't buy. Please help need to make urgent call. Thanks

  • zahid_9217
    Shah Zahid (@zahid_9217) reported

    @Skype "I am having trouble resetting my password for my Skype account as I have forgotten it. Can you please assist me in the process?" It would be your most kindness Regards

  • Fifinefairy
    Wish for love (@Fifinefairy) reported

    @Skype Does anyone check your mailbox? My Skype number has been compromised and getting scam phone calls constantly- I need help

  • KeystonePRIME
    B. Dean Berry (@KeystonePRIME) reported from Northvue, Pennsylvania

    So, it's been a long time, but when did @Skype become a combination of expensive to use, completely unintuitive, and broken?

  • VidarVapor
    [W1VA]Vidar Vapor (@VidarVapor) reported

    I guess it's almost time go to back to @Skype since @discord has been nothing but giving me issues even after several updates. D:

  • OnneVegter
    Onne Vegter (@OnneVegter) reported

    @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

  • anki_s6
    ankit_sharma (@anki_s6) reported

    @Skype @GooglePlay and @Paytm I have been facing an issue with Skype subscription,when I contacted Skype they told me it's Google's fault and when I contacted Google support they told me to contact paytm. I subscribed for Skype credits through Google,paid money through Paytm.

  • ellisrobbie
    Robbie Ellis (@ellisrobbie) reported

    Once upon a time, @Skype would just keep your paid credit for years. It would just work. Now they say "We're going to turn it inactive after 180 days and make you jump through hoops to reactivate it and oh yeah our credit systems are down so we can't reactivate it right now." BOO

  • DouglasMac77
    Douglas Macdillen (@DouglasMac77) reported

    @mgoetzke @Skype 1001-this is the Skype customer support , so far over 1 and 30 minutes , waiting to check, why my number is not working, you complain to (LOIS ALYSSON) The so call customer services, this is for a paid service, when you complain about the service , they refuse to answer

  • misa0301
    misa (@misa0301) reported

    @Skype I can't make call. I have 27 minutes left, but you are asking more money. I think you have problem from the beginning of this month and still not yet solved. There is no support. What's going on?

  • bizcochada
    Bizcochada (@bizcochada) reported

    @Skype what is you US support number? I need to TALK to someone about an issue I’m having

  • iBeLikeWater
    mister magnificent (@iBeLikeWater) reported

    @Skype I have the translator turned on and it's only working for the other person. The notifications appear in English but the actual conversation is showing the original language. How do I fix this?

  • sweetylem
    Roma.Viaggio (@sweetylem) reported

    It is close to impossible to write an online review for @Skype. Their customer service is a joke! They reply at 4 in the morning just trying to take you off the social media. My account was locked for no reason, I was sent to a loop to find help. Nobody is answering on chat

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