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Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • Boriga6
    David Pitcher (@Boriga6) reported

    @Bangkok__Mike @Skype I have used Yolla, reliable but not as cheap as Skype. My default if I have a problem is to use 00X prefix from AIS my provider. 003, 007, 008 etc I search to see which is the cheapest. I believe all networks have a prefix internet call option.

  • CMON_YOU_REDS
    Logan (@CMON_YOU_REDS) reported

    @Skype hi I'm trying to use your service for the first time. I need to make a call from Asia to UK. When I add UK monthly subscription I do not get asked for payment it just displays the options again. I've tried 20 times I can't buy. Please help need to make urgent call. Thanks

  • KeystonePRIME
    ChristmasTIME KeystonePRIME (@KeystonePRIME) reported

    So, @Skype, I need some guidance here. I have Googled already. On the PC app, I have a problem where the video stream from a member in a meeting is gone. The member is showing up on other members' screens, but not mine, on the host pc. Audio is present, just no video. Helb pls.

  • taran_alex
    Alex Taran (@taran_alex) reported

    @Skype it’s second time this week I can’t call from Skype to a cell phone. I do have credits on balance and help page is absolutely useless. Last time the problem went away itself, but it’s annoying

  • masc_simp
    Mar 🐙 (@masc_simp) reported

    For over a month now when I Skype with my gf she can see herself in the camera window but not me, same for me. Any other app we use has no camera issue. But we love Skype. We reset the app, made new accounts, same issue. Is this happening to anyone else? @Skype care to chime in?

  • PonderSilver
    Lawrence Lee (@PonderSilver) reported

    @Skype I'm having issues sending and receiving messages. It is not qn internet connectivity issue on my end. I have Uninstalled and reinstalled. Maybe an issue with your updwte?

  • thebradcase
    Brad Case (@thebradcase) reported

    @Skype why is it near impossible to get any real help from you??

  • AndrewMNemeth
    Andrew M. Németh (@AndrewMNemeth) reported from Laurinburg, North Carolina

    I say I’m alright, but deep down, I miss using @Skype on Xbox One.

  • gmpoet_
    It's Michael, really. (@gmpoet_) reported

    @Microsoft should hire me so I can fix whatever bullshit @Skype foreign currency scam is going on. It's ludicrous that I can't delete my Skype account THAT I NEVER USE BECAUSE SKYPE SUCKS without deleting my entire MSFT account (which I mostly never use).

  • aob_aobyrne
    AOB (@aob_aobyrne) reported

    @Skype After updating my password on Saturday, I'm locked out of my account. I get a message saying 'We've detected activity that violates our Microsoft Services Agreement'. I sent a message explaining this to the provided address but to no avail. Anyone else had this problem?

  • mortgagecarl
    Carl McGovern (@mortgagecarl) reported

    Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

  • misa0301
    misa (@misa0301) reported

    @Skype I can't make call. I have 27 minutes left, but you are asking more money. I think you have problem from the beginning of this month and still not yet solved. There is no support. What's going on?

  • Arash96513636
    Arash (@Arash96513636) reported

    @Skype It’s already 4weeks Iranian fighting with dictatorship.For all who are abroad,Internet was the solution to stay connected to loved ones,not anymore as the regium shut down Internet.I would like to ask if you could waive long-distance charges to Iran.Thank you #MahsaAmini

  • mikeofkorea
    Mike Raymond (@mikeofkorea) reported

    No idea why, but all my contacts on @Skype disappeared. How on earth?? I need a snowplow service, but I never memorized that couple's number. What a bother. Once a year number, you know. Skype is sometimes more trouble than it's worth.

  • FahadZakir7
    Fahad Zakir (@FahadZakir7) reported

    @Skype Skype can be a pain at times, chose create new account on windows 11 machine and there was no way to cancel and choose login instead.

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