Skype

Skype Outage Map

The map below depicts the most recent cities worldwide where Skype users have reported problems and outages. If you are having an issue with Skype, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Skype users affected:

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • swallis2k11 Stephen (@swallis2k11) reported from Kilmarnock, Scotland

    @SkypeSupport Hi, it has started ever since I bought the package two weeks ago, I have also checked the status within my area and there are no issues there. I need to call landlines and mobiles so I bought the unlimited package

  • dsenyard Daniel Senyard (@dsenyard) reported from Austin, Texas

    I used to use @Skype daily. I haven't been able to open it for a year - keeps crashing. Their phone support can't help Mac users and their email address is experiencing "communication failures." A voice communication tool that can't do voice nor communicate...

  • findlawrence Lawrence Biscontini (@findlawrence) reported from Fajardo Gardens, Fajardo Municipio

    @SkypeSupport The error is your own recording saying that there are technical issues and we have to try later. I changed nothing.

  • findlawrence Lawrence Biscontini (@findlawrence) reported from Fajardo Gardens, Fajardo Municipio

    @Skype and @SkypeBusiness have been down for days with “call to go” service for which we pay. Step up team and fix! @SkypeSupport

  • Cam_Evans cam (@Cam_Evans) reported from Nottinghamshire, England

    @Trader_Dante @Jenner_Trader Remember this going down in the skype chat .

  • findlawrence Lawrence Biscontini (@findlawrence) reported from Fajardo Gardens, Fajardo Municipio

    @SkypeSupport On latest iPhone and software my calls-to-go direct #s do not work— Skype error message plays for days now whether from desktop Skype app MacBook or my phone. Hope U fix soon and refund February.

  • blueskypks pradeep sahu (@blueskypks) reported from PETROL BUNK ORR, State of Karnataka

    @SkypeBusiness .. help needed urgently to resolve Skype login issue

  • bluedonkey John Gordon (@bluedonkey) reported from Oakland, California

    @SkypeSupport Half of the problem was the barrage of non-sensical questions at the start of the session. I launched the app and it wanted to update. Then it was asking me to update my avatar, and then a bunch more things. When I got to the call the audio was awful until we turned off video.

  • saraminniemay Sara May (@saraminniemay) reported from Lambeth, England

    @SkypeSupport Someone has hacked into my account and changed all login details. Help form doesn’t seem to work!

  • brennna_smith Brennifer (@brennna_smith) reported from Kalamazoo, Michigan

    @SkypeSupport I recorded a call via Skype on 2/25 and am now unable to download the video file, but I’m well within the 30 day window where you are able to download. Help would be appreciated.

  • spokenrepublic Jahmaul (@spokenrepublic) reported from Brampton, Ontario

    @mochafrap morning mocha I hope all is well with you & baby Frap, & Nicole my name is #jahmaulallen I am an American Airlines customer service agent and I went viral 4 dancing airside Ellen has contacted me & I danced on Skype but unfortunately I did not get to go to the show.

  • tickmothy robert deldge (@tickmothy) reported from Spokane Valley, Washington

    @AntonHand @Skype This is on the same level as that one glitch apple had. Its insane what's happening to tech these days.

  • bluedonkey John Gordon (@bluedonkey) reported from Oakland, California

    @SkypeSupport The network was fine for my Google Hangout just before (and is generally fine for that too - it typical measures 50Mbps up & down and is managed corporate network). I don't use Skype often, just when the other party requests it, but it typically is bad when I use it.

  • jpdanner Jason Danner (@jpdanner) reported from Waitakere, Auckland

    @gnat I think it's because they're reallocated numbers with long histories of previous owners putting down their phone number everywhere. I've had a US Skype number for a decade and it still gets some rubbish (although not nearly as much)

  • Gerry02140 GerryDavies (@Gerry02140) reported from City of London, England

    @BrillWebb Hi John, sorry missed your message. Haven't been using twitter for a few months now. No am not on skype at the moment. All my personal computers broken, need to get computer guy out soon. Can't really afford it. Using work laptop to type this Hope all's well with you

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