Skype status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

• Connection (100%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Skype Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrinal Jha (@MrinalJ38474576) reported 19 seconds ago

  @Skype I have very terrible experience of using Skype services. Payment deduct but I can't use the service , c care waiting me on 1 hour still they don't solve the problem. Seriously regret to connect with Skype.

• 
  altmary (@altmary) reported 1 minute ago

  .@Skype I’m paying for Skype phone number. I can’t receive phone calls. I’ve tried your bot support oh sorry “Virtual”. I’ve done that “support” list, tried “support” more bots!, but I’m paying for phone # that still isn’t receiving calls. Any humans I can get help from?

• 
  edger dad (@SKaroona) reported 8 minutes ago

  hey @Skype @Microsoft please help fix. Video on Skype to Skype calls isn't working for users in the Philippines when calling non-Philippine users.

• 
  Benjamin Roussey (@BrousseyRoussey) reported 12 minutes ago

  @Skype I want to cancel my Skype subscription - how do I do this???????? Your help page is not helping!!!!!!!!!!!!

• 
  Mark Hillary 🤖👶📚🐶🇮🇪 (@markhillary) reported 13 minutes ago from São Paulo, São Paulo

  Hi @Skype @SkypeSupport it seems my account is locked and you asked me for my phone number to get a security code, but when I enter my number you say it's not valid - I can't get back in and I can't get the reset code - please help

• 
  Onne Vegter (@OnneVegter) reported 14 minutes ago

  @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

• 
  상아 (@alinaaa_p) reported 14 minutes ago

  @Skype I can't access my account because the reset password code isn't being sent to my email. Idk why you make it so hard to speak to a rep. I can't prove my account because I don't have any contacts saved. I only used it for one purpose. Please help me access my account.

• 
  Sarah Moser (@pixistik04) reported 17 minutes ago

  @Skype I don’t have Skype on my iPhone yet when I accept Skype on my MacBook, it keeps trying to connect to the camera on my iPhone. Why and how do I fix this? It’s annoying.

• 
  Amin Jorati (@aminjorati) reported 18 minutes ago

  @Skype your support the #IranRevolution by offering free calls at a time the internet has been shut down in the country was greatly appreciated. Alas it was too short lived, while the revolution and crackdown continue. Any chance you'd like to renew your support?

• 
  Heloisa Zero (@hzero) reported 22 minutes ago

  @Skype Trying to solve a puzzle. My subscription got cancelled for no apparent reason. Cannot get any answers on your site as chat does not respond.Sent some direct messages. Help!

• 
  Darragh Nomadic Scientist (@AustenDarragh) reported 24 minutes ago

  @Skype Hello I have been having a conversation with a movie star celebrity who I believe now is not the real person. I don't want the celebrity to be hurt is there anyway you can help me??? He has been through enough already.

• 
  Nwaba Uchenna Val (@val4u2nv) reported 24 minutes ago

  @Skype Hello, why am I finding it difficult to login to my account, it's becoming annoying honestly, please do something about it asap... Thanks

• 
  Robbie Ellis (@ellisrobbie) reported 26 minutes ago

  Once upon a time, @Skype would just keep your paid credit for years. It would just work. Now they say "We're going to turn it inactive after 180 days and make you jump through hoops to reactivate it and oh yeah our credit systems are down so we can't reactivate it right now." BOO

• 
  SafeMoonBen🎗️ (@SafeMoonBen32) reported 27 minutes ago

  Am I the only one having major battery issues when using #skype for #iOS - like 30%🪫in 10 min video call! @Skype

• 
  Dll_Hell (@dll_hell) reported 29 minutes ago

  @Microsoft @Skype why the hell on earth still there are no m1 version of Skype on Mac? Since you’re using electron what the problem to port it to native arm build of electron ?!

• 
  Bizcochada (@bizcochada) reported 29 minutes ago

  @Skype what is you US support number? I need to TALK to someone about an issue I’m having

• 
  John Kelley (@freethelemmings) reported 30 minutes ago

  When your job uses both @Skype and @MicrosoftTeams it's a lot like when you change cable companies and the new company literally rips out any of the old existing connections just to make the other company's life hell if they ever have to hook up service again. #GetYourOwnSandbox

• 
  Spirou75 (@Spirou1975) reported 33 minutes ago

  @Skype is there something goin' on with your web app? is it down??

• 
  battlecatzzz (@battlecatzzzz) reported 34 minutes ago

  @NathanP32698248 @Skype always shut down skype after a call lol

• 
  Ekka (@EwaEdyta) reported 35 minutes ago

  @Spirou1975 @Skype web is down app was working 1 hr ago

• 
  Truth Hurts (@TruthHu24715873) reported 36 minutes ago

  @MicrosoftTeams your service sucks . Plagued with issues unlike @Skype

• 
  Brad Case (@thebradcase) reported 38 minutes ago

  @Skype I purchased a Skype number but have been getting calls from the old adverts of the previous number owner. It's been a constant pain and I'm unable to use this number for my business! I can't seem to get anyone for months via help!?! What can I do?

• 
  Shah Zahid (@zahid_9217) reported 40 minutes ago

  @Skype "I am having trouble resetting my password for my Skype account as I have forgotten it. Can you please assist me in the process?" It would be your most kindness Regards

• 
  Jack Epner (@GenLeading) reported 40 minutes ago

  @Skype Can you PLEASE resolve a bug that's been posted about for years on MS Support forums where Skype kills all other audio when using bluetooth headsets? There are threads closed out from a year ago, yet the issue persists, and many have reported it.

• 
  Noel Symonds (@bluelionman) reported 42 minutes ago

  @Skype You make it impossible to speak to a human support member of staff. All I get is to post questions in the community. I need someone from Skype to help me!

• 
  PriyaM (@priyamistryT1) reported 45 minutes ago

  @Skype I have paid for a subscription to call international numbers but it is not working correctly. I need to speak to someone about this and get a refund.

• 
  Ó Gaff Mór (@Cocavan11) reported 46 minutes ago

  @Skype Skype comprises a combo of morons, idiots, & imbeciles. There's no way to contact anyone to correct an absurdly grotesque problem created by the above mentioned morons, idiots, & imbeciles. God save us from Know-It-All Techies! PERSIST! RESIST! RAGE! RETWEET!

• 
  mister magnificent (@iBeLikeWater) reported 55 minutes ago

  @Skype I'm using the translator but it's only working for the other person. My settings are for English and it's appearing correctly in the notifications. But not in the chat itself. How do I fix this?

• 
  Rahman Rezaei (@RahmanRezaei15) reported 55 minutes ago

  @Skype #robbery #theft report: I had a 60 min sub. After talking only 20 mins on the phone my credit ran out! I sent DM to @SkypeSupport and reported the issue, and they directed me to an imaginary non-existing team. If you like your money, avoid using #Skype. their reply:

• 
  Gaurav Gaur (@GauravGaur1986) reported 57 minutes ago

  @Microsoft needing support to setup substitute of @Skype manager. The @MicrosoftTeams is totally new to me. Pl help urgently.