Skype

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Skype Outage Chart 03/17/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

  1. Messaging (44%)

    Messaging (44%)

  2. Connection (26%)

    Connection (26%)

  3. Sign in (15%)

    Sign in (15%)

  4. App Crashing (6%)

    App Crashing (6%)

  5. Multimedia (5%)

    Multimedia (5%)

  6. Video (3%)

    Video (3%)

Live Outage Map

The most recent Skype outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaRegina Connection
United StatesWabasha Sign in
United KingdomEdinburgh Connection
MexicoTlalpan Connection
United StatesClaremont Sign in
United StatesForsyth Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • CliveSherer CLIVE SHERER (@CliveSherer) reported

    @skype why dont you have a proper customer help system?

  • gmpoet_ It's Michael, really. (@gmpoet_) reported

    @Microsoft should hire me so I can fix whatever bullshit @Skype foreign currency scam is going on. It's ludicrous that I can't delete my Skype account THAT I NEVER USE BECAUSE SKYPE SUCKS without deleting my entire MSFT account (which I mostly never use).

  • alinaaa_p 상아 (@alinaaa_p) reported

    @Skype I can't access my account because the reset password code isn't being sent to my email. Idk why you make it so hard to speak to a rep. I can't prove my account because I don't have any contacts saved. I only used it for one purpose. Please help me access my account.

  • carmenbdz Carmen Bermúdez (@carmenbdz) reported

    @skype -Help!, my account has been blocked, I contacted technical support Skype and Sarah Jane was requesting numbers from my bank account. @bbva advices not to share these numbers as Skype has make double charges to my account. @Skype Could you please kindly help me ? Thank you

  • JeanThoensen Jean Thoensen 🗳️🎓🍫 (@JeanThoensen) reported

    Hey @Skype your chat feature for tech support counts down my position in queue, then sits on “1” forever. How can I get support through chat? I didn’t switch focus to other windows. Wasted a lot of time on this.

  • foremoststore The Foremoststore (@foremoststore) reported

    I bought a @Skype number and share it with my clients, when they call the number they got a "this number is not in use" ring. Can anyone help me? @SkypeSupport has a pathetic support service, I have been trying to contact them for 4 hours but it ends up by stuck in a queue. :(

  • DasJyotishko Jyotishko Das (@DasJyotishko) reported

    @SkypeSupport @Skype Using your service since the last decade and now it getting crazier by the day. Just made a purchase to call and the amount has been debit from my credit card but the minutes are not credited to my account yet. Extremely dissatisfied.

  • sweetylem Roma.Viaggio (@sweetylem) reported

    It is close to impossible to write an online review for @Skype. Their customer service is a joke! They reply at 4 in the morning just trying to take you off the social media. My account was locked for no reason, I was sent to a loop to find help. Nobody is answering on chat

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    @ViberHelp @Skype It was. @Viber help seemed to blame everyone but themselves. Been with them for 10 years too.

  • marc_lee123 Marc Lee (@marc_lee123) reported

    @Skype your services have been down for almost a week? I can call my friends and family on their land line or mobile using my credit. I have now missed my mum's birthday and my parent's anniversary This is unacceptable!!

  • bizcochada Bizcochada (@bizcochada) reported

    @Skype I need help. I want to talk to a live person. For the life of me I can’t get a human being to help me!!

  • SafeMoonBen32 SafeMoonBen🎗️ (@SafeMoonBen32) reported

    Am I the only one having major battery issues when using #skype for #iOS - like 30%🪫in 10 min video call! @Skype

  • sweetylem Roma.Viaggio (@sweetylem) reported

    They never give you a phone number for customer service and they don’t help anyone. The lazy customer service just locks the accounts to avoid doing any work. I was using @Skype paid services & now you won’t get a penny out of me. @Microsoft if you give a damn, @SkypeSupport

  • AndyTucker80 Andrew Tucker (@AndyTucker80) reported

    Can someone at @Skype tell me how I can get an account issue resolved when chat freezes at position 1 and no other contact method is apparently available to me

  • shahrukTweets Karachiite (@shahrukTweets) reported

    What is wrong with @Skype? Calling button is not working.

  • KeystonePRIME B. Dean Berry (@KeystonePRIME) reported from Northvue, Pennsylvania

    So, it's been a long time, but when did @Skype become a combination of expensive to use, completely unintuitive, and broken?

  • sweetylem Roma.Viaggio (@sweetylem) reported

    @Skype @Deepakbayofads My account is locked too for no reason. The chat kept me waiting forever and I never got to “chat”.You have a terrible new team at Skype. I use my account to call my elderly mother. She doesn’t have internet access and you cut off my only communication route. Brutal brutal brutal

  • CliveSherer CLIVE SHERER (@CliveSherer) reported

    @Skype Why don't you have a decent customer support service? Or ANY support service.......

  • KeystonePRIME B. Dean Berry (@KeystonePRIME) reported

    @Sarge_73Z28 @Skype Discord by Microsoft! Hey guys, it's so broken it can't be used, so.... It's fixed! Give us $6!

  • sweetylem Roma.Viaggio (@sweetylem) reported

    @Aviva_Tabachnik @Skype @Microsoft Did you get any help? I even made another account and they locked that one too!

  • abbas_sabeti Abbas Sabeti (@abbas_sabeti) reported

    I use @Skype subscriptions for talking to my family in Iran. Yesterday, Skype suspended my account because of using their service and told me I should create a new account, rest of my current package is gone and they even won't refund the package. Amazing service and support!!!

  • SmTariq20 Syed Muhammad Tariq Hussain 🇸🇩🇹🇷🇵🇰 (@SmTariq20) reported

    @Skype could you please resolve my issue, my skype subscribed number incoming calls are not working, my number ringing busy.

  • Adegox O.T Sumi (@Adegox) reported

    @Microsoft has this terrible habit of signing me out of my accounts and then requiring a code to log back in. The problem is that they never send the code!!! I’m ******* locked out of @Skype and I need it for work! 🤬

  • Khalil37183958 Khalil (@Khalil37183958) reported

    @Skype sort your system topped up 7 hours ago to make an overseas call and credit not added to account when contacting support told will take 2 days surely that's illegal for not informing of any problems or maintenance before taking my payment

  • bizcochada Bizcochada (@bizcochada) reported

    @Skype what is you US support number? I need to TALK to someone about an issue I’m having

  • Normand_Perry 𝕹𝖔𝖗𝖒𝖆𝖓𝖉 𝕻𝖊𝖗𝖗𝖞 🇯🇪 (@Normand_Perry) reported

    @Skype Why the phone fonction is not working actually, neither on CPU or the app? And don't we are able to talk to someone at client service at Skype, except a f****g and stupid robot?

  • Demmydaviz DemmyTheG.O.A.T🐐 (@Demmydaviz) reported

    @WhatsApp Fix the quality of your Video calls @WhatsApp Let it be High quality like @Skype

  • MrinalJ38474576 Mrinal Jha (@MrinalJ38474576) reported

    @Skype I have very terrible experience of using Skype services. Payment deduct but I can't use the service , c care waiting me on 1 hour still they don't solve the problem. Seriously regret to connect with Skype.

  • Pooya78_45 Pooya (@Pooya78_45) reported

    My account has been blocked for no reason while I have spent 40 pounds on my subscription. As Skype support is worst in the world I had no any other ways except informing you on twitter Please help with my issue @Skype

  • shelaselvya shela selvya😘✝️❤️ (@shelaselvya) reported

    @sweetylem @Skype Talk to @LordHelp07 they helped me when support services wouldn’t help me🥺..