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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Skype users through our website.
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Connection (100%)
Live Outage Map
The most recent Skype outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Connection | |
| Hamburg |
Connection | |
| Borken |
Sign in | |
 Caen |
Video | |
 London |
Sign in | |
| Poole |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Skype Issues Reports
Latest outage, problems and issue reports in social media:
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Roma.Viaggio
(@sweetylem) reported
They never give you a phone number for customer service and they don’t help anyone. The lazy customer service just locks the accounts to avoid doing any work. I was using @Skype paid services & now you won’t get a penny out of me. @Microsoft if you give a damn, @SkypeSupport
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Bill McNeely🚚
(@billmcneely) reported
@MaxMoralesChile @MedhiGaurav @Skype in 2005 when I was in Iraq and Kuwait, Skype cut my monthly phone bill from $500 down to like $25. My thought was this is going to be a game changer
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Roma.Viaggio
(@sweetylem) reported
@Skype @Deepakbayofads My account is locked too for no reason. The chat kept me waiting forever and I never got to “chat”.You have a terrible new team at Skype. I use my account to call my elderly mother. She doesn’t have internet access and you cut off my only communication route. Brutal brutal brutal
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JOSH HACKING TECH
(@JOSH_FX_HACKIN) reported
@zest22 @Skype DROP A CLEAR PRIVATE MESSAGE @JOSH_FX_HACKIN SO THAT WE CAN FIX IT
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Karachiite
(@shahrukTweets) reported
What is wrong with @Skype? Calling button is not working.
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Tired Mums Coffee
(@tiredmumscoffee) reported
@Skype please help - desperately trying to make a call and have updated credit twice but it won't register!?! How do I get it to show so can make the call??
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J E F F
(@run_around_) reported
.@Zoom @Skype @Webex how have none of y’all figured out a way to eliminate the awkward lag when your service is used for tv interviews???
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JOSH HACKING TECH
(@JOSH_FX_HACKIN) reported
@melisac18433439 @Skype DROP A CLEAR PRIVATE MESSAGE @JOSH_FX_HACKIN SO THAT WE CAN FIX IT
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Rahman Rezaei
(@RahmanRezaei15) reported
@Skype #robbery #theft report: I had a 60 min sub. After talking only 20 mins on the phone my credit ran out! I sent DM to @SkypeSupport and reported the issue, and they directed me to an imaginary non-existing team. If you like your money, avoid using #Skype. their reply:
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Ντόκτορ Χλαμυδομόνας
(@chlamydomonadas) reported
@Skype @Microsoft Skype isn't loading on windows 10 after the last windows update. I uninstalled the app and then re-installed it and the problem continues
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Marcelo
(@mlarry63) reported
@Skype The US Skype Number dont work. Doesn’t receive SMS. Can’t be assigned as Caller ID. Skype technical suponer doesn’t solve the problem for more than 10 days. Terrible
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shela selvya😘✝️❤️
(@shelaselvya) reported
@sweetylem @Skype Talk to @LordHelp07 they helped me when support services wouldn’t help me🥺..
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Douglas Macdillen
(@DouglasMac77) reported
@mgoetzke @Skype 1001-this is the Skype customer support , so far over 1 and 30 minutes , waiting to check, why my number is not working, you complain to (LOIS ALYSSON) The so call customer services, this is for a paid service, when you complain about the service , they refuse to answer
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Rahman Rezaei
(@RahmanRezaei15) reported
After this message, they did not reply to my messages any more. Many of my friends and colleagues have had the same issue with @Skype
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Dhiraj Matai
(@DhirajMatai) reported
@MicrosoftHelps @Skype Incoming calls turns out to missed calls, none is able to reach me on Skype call, outgoing calls working well. Pls help, tried “Report a problem” but no luck.
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B. Dean Berry
(@KeystonePRIME) reported
@Sarge_73Z28 @Skype Discord by Microsoft! Hey guys, it's so broken it can't be used, so.... It's fixed! Give us $6!
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Kevin Ranara
(@KevinRanara) reported
@Skype, your MacApp is slow and has bugs. Please fix :)
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Roma.Viaggio
(@sweetylem) reported
It is close to impossible to write an online review for @Skype. Their customer service is a joke! They reply at 4 in the morning just trying to take you off the social media. My account was locked for no reason, I was sent to a loop to find help. Nobody is answering on chat
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Carl McGovern
(@mortgagecarl) reported
Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.
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Abbas Sabeti
(@abbas_sabeti) reported
I use @Skype subscriptions for talking to my family in Iran. Yesterday, Skype suspended my account because of using their service and told me I should create a new account, rest of my current package is gone and they even won't refund the package. Amazing service and support!!!
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Winter is rehearsing the shortest day. (Dan)
(@ruderedhead) reported
.@skype #skype Your product has become too unreliable to use for business. I CAN'T SHUT IT DOWN WITH TASK MANAGER. That is a problem when a program is unresponsive. And yours is unresponsive a lot. Made me late to a meeting today. #byeskype
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Arash
(@Arash96513636) reported
@Skype It’s already 4weeks Iranian fighting with dictatorship.For all who are abroad,Internet was the solution to stay connected to loved ones,not anymore as the regium shut down Internet.I would like to ask if you could waive long-distance charges to Iran.Thank you #MahsaAmini
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Alex Taran
(@taran_alex) reported
@Skype it’s second time this week I can’t call from Skype to a cell phone. I do have credits on balance and help page is absolutely useless. Last time the problem went away itself, but it’s annoying
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Roma.Viaggio
(@sweetylem) reported
@Aviva_Tabachnik @Skype @Microsoft Did you get any help? I even made another account and they locked that one too!
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Yeki
(@JustGotHere2016) reported
@Skype We cannot contact our families in Iran as the internet is shot down by IRI. Will u support #IranProtests2020 by making calls to lines and cells in Iran free of charge? #مهسا_امینی
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EGP
(@CruelesEd) reported
@Skype I have an issue on my Android and Skype becoming active without my consent when I am on calls via my regular number paid to my cellphone provider. Is this normal now? #datasecurity #help
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Mercedes
(@MercedesBiA) reported
@Skype my account has been crashing on me for a day and now I am blocked from my account. Please help I need it for work
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Sandie Markle
(@SandieMarkle) reported
@Skype I need to cancel a subscription I’m being automatically charged for through my 365 account. This is extremely difficult. So is finding an email for customer support. Please help.
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Carl McGovern
(@mortgagecarl) reported
@ViberHelp @Skype It was. @Viber help seemed to blame everyone but themselves. Been with them for 10 years too.
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B. Dean Berry
(@KeystonePRIME) reported
from
Northvue, Pennsylvania
So, it's been a long time, but when did @Skype become a combination of expensive to use, completely unintuitive, and broken?