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Skype status: messaging issues and outage reports

Service-wide status: Skype

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Problems in the last 24 hours

Skype signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Skype. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

  • 100% Connection (100%)

Live Outage Map

The most recent Skype outage reports came from the following cities:

CityProblem TypeReport Time
Guayaquil Connection 19 days ago
Wigan Connection 3 months ago
Hamburg Connection 8 months ago
Hamburg Connection 8 months ago
Borken Sign in 1 year ago
Caen Video 1 year ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • sweetylem
    Roma.Viaggio (@sweetylem) reported

    They never give you a phone number for customer service and they don’t help anyone. The lazy customer service just locks the accounts to avoid doing any work. I was using @Skype paid services & now you won’t get a penny out of me. @Microsoft if you give a damn, @SkypeSupport

  • thebradcase
    Brad Case (@thebradcase) reported

    @Skype I purchased a Skype number but have been getting calls from the old adverts of the previous number owner. It's been a constant pain and I'm unable to use this number for my business! I can't seem to get anyone for months via help!?! What can I do?

  • ravikarkara
    Ravi Karkara (@ravikarkara) reported

    @evroppa3 @BillyM2k @Skype Let me try login in

  • iBeLikeWater
    mister magnificent (@iBeLikeWater) reported

    @Skype I'm using the translator but it's only working for the other person. My settings are for English and it's appearing correctly in the notifications. But not in the chat itself. How do I fix this?

  • AndyTucker80
    Andrew Tucker (@AndyTucker80) reported

    Can someone at @Skype tell me how I can get an account issue resolved when chat freezes at position 1 and no other contact method is apparently available to me

  • JOSH_FX_HACKIN
    JOSH HACKING TECH (@JOSH_FX_HACKIN) reported

    @zest22 @Skype DROP A CLEAR PRIVATE MESSAGE @JOSH_FX_HACKIN SO THAT WE CAN FIX IT

  • lindamartineos
    LINDAlau (@lindamartineos) reported

    @pinklfoyd @Skype Talk to @LordFarha they helped me when support services wouldn’t help me🥺..

  • mortgagecarl
    Carl McGovern (@mortgagecarl) reported

    Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

  • DanGleeballsYT
    🇬🇧Dan Gleeballs Scambaiter🇬🇧 (@DanGleeballsYT) reported

    I miss the simplicity of @Skype ‘Heres an easy to use calling package that suits what you want. Here’s a number in the area you want. Away you go’ Tried teams & it was terrible to use.. Not user friendly at all & the amount of hurdles you have to go through is insane

  • VictorishB123
    Crosspatch-ish 🇺🇸 (@VictorishB123) reported

    @JazzShaw @Skype @Microsoft Got one of those local TV channel consumer help shows?

  • thebradcase
    Brad Case (@thebradcase) reported

    @Skype why is it near impossible to get any real help from you??

  • HaticeDenizAVCI
    Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported

    .@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.

  • RealAimeeO
    IG (1M): @RealAimeeO (@RealAimeeO) reported

    Why is it so hard to get @Skype help ?

  • sweetylem
    Roma.Viaggio (@sweetylem) reported

    It is close to impossible to write an online review for @Skype. Their customer service is a joke! They reply at 4 in the morning just trying to take you off the social media. My account was locked for no reason, I was sent to a loop to find help. Nobody is answering on chat

  • JadeStarkXXX
    JadeStark 🖤🐺 (@JadeStarkXXX) reported

    @Msbitchtaylor @angelina__glass @Skype i was so annoyed that i almost screamed into the phone that i was going to find out where they are located and… 😬 i have anger issues lmao

  • bizcochada
    Bizcochada (@bizcochada) reported

    @Skype I need help. I want to talk to a live person. For the life of me I can’t get a human being to help me!!

  • katyascig
    rizz witherspoon 💌 (@katyascig) reported

    @masc_simp @Skype it's kinda infuriating @Skype please help us

  • mortgagecarl
    Carl McGovern (@mortgagecarl) reported

    @ViberHelp @Skype It was. @Viber help seemed to blame everyone but themselves. Been with them for 10 years too.

  • balaji_moksh
    Balaji MV (@balaji_moksh) reported

    @Microsoft pls relaunch Skype @Skype @MicrosoftTeams is not good Very slow Attachments not opening quickly Sync issues always Thanks 🙏🏻

  • MercedesBiA
    Mercedes (@MercedesBiA) reported

    @Skype my account has been crashing on me for a day and now I am blocked from my account. Please help I need it for work

  • CliveSherer
    CLIVE SHERER (@CliveSherer) reported

    @skype Is anyone else having trouble with these thieves? Confuse you over subscriptions vs. auto renew then keep taking money even though auto-renew is not enabled.

  • ruderedhead
    Winter is rehearsing the shortest day. (Dan) (@ruderedhead) reported

    .@skype #skype Your product has become too unreliable to use for business. I CAN'T SHUT IT DOWN WITH TASK MANAGER. That is a problem when a program is unresponsive. And yours is unresponsive a lot. Made me late to a meeting today. #byeskype

  • aob_aobyrne
    AOB (@aob_aobyrne) reported

    @Skype After updating my password on Saturday, I'm locked out of my account. I get a message saying 'We've detected activity that violates our Microsoft Services Agreement'. I sent a message explaining this to the provided address but to no avail. Anyone else had this problem?

  • GauravGaur1986
    Gaurav Gaur (@GauravGaur1986) reported

    @Microsoft I need substitute of @Skype to make calls from india to abroad phone numbers. Kindly help 🙏 @MicrosoftIndia

  • Thisisnazy
    thisisnazy (@Thisisnazy) reported

    @Skype Pls free skype subscription for Iran landlines! The internet is down there!

  • EwaEdyta
    Ekka (@EwaEdyta) reported

    @Spirou1975 @Skype web is down app was working 1 hr ago

  • SKaroona
    edger dad (@SKaroona) reported

    hey @Skype @Microsoft please help fix. Video on Skype to Skype calls isn't working for users in the Philippines when calling non-Philippine users.

  • PonderSilver
    Lawrence Lee (@PonderSilver) reported

    @Skype I'm having issues sending and receiving messages. It is not qn internet connectivity issue on my end. I have Uninstalled and reinstalled. Maybe an issue with your updwte?

  • CMON_YOU_REDS
    Logan (@CMON_YOU_REDS) reported

    @Skype hi I'm trying to use your service for the first time. I need to make a call from Asia to UK. When I add UK monthly subscription I do not get asked for payment it just displays the options again. I've tried 20 times I can't buy. Please help need to make urgent call. Thanks

  • jcmanning_sp
    J.C. Manning (@jcmanning_sp) reported

    No solutions whatsoever, $20 less in my account, cannot make the important phone call, 3+ hours with support with no resolutions. I am very angry. I want a refund and I am looking into alternative apps. FIX your program. @SkypeSupport @Skype #ScamAlert #badservice 3/3

Skype detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (68 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Skype is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Skype; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works