Skype status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

• Connection (100%)

Live Outage Map

The most recent Skype outage reports came from the following cities:

City	Problem Type	Report Time
Wigan	Connection	2 months ago
Hamburg	Connection	7 months ago
Hamburg	Connection	7 months ago
Borken	Sign in	1 year ago
Caen	Video	1 year ago
London	Sign in	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jazz Shaw (@JazzShaw) reported 2 minutes ago

  Been going down a rabbit hole. Anyone know (from experience, not the lies published online) how to cancel your @Skype account and stop them charging you without them threatening to cancel your @Microsoft account? Such a scam and it's almost impossible.

• 
  Brad Case (@thebradcase) reported 2 minutes ago

  @Skype I purchased a Skype number but have been getting calls from the old adverts of the previous number owner. It's been a constant pain and I'm unable to use this number for my business! I can't seem to get anyone for months via help!?! What can I do?

• 
  J.C. Manning (@jcmanning_sp) reported 4 minutes ago

  @Skype @SkypeSupport Your service sucks. I enter Skype after some months, purchase $10 of credit. Then it asks me to confirm my identity and change my password TWICE, which I do. I try to call someone and my account gets locked. Important call btw. After 2 hours with support 1/3

• 
  Brad Case (@thebradcase) reported 4 minutes ago

  @Skype why is it near impossible to get any real help from you??

• 
  Tim Vandenhoek (@timvdhk) reported 9 minutes ago

  @Skype Cant' get in my account- need a 7 digit code, but keep being sent 6 digits..... Help please

• 
  Lidia R (@lr123456789101) reported 12 minutes ago

  @Skype I DMed you 2 days ago and haven't heard back. Please check your messages as I had to set up a Twitter account just to contact your customer service - your live chat doesn't work nor does Facebook. I need help with canceling a subscription.

• 
  Becky Coldrick (@BeckyColdrick) reported 14 minutes ago

  @Skype I've received some emails that appear legitimate about orders I have placed. I haven't placed any orders. Please help.

• 
  Tired Mums Coffee (@tiredmumscoffee) reported 19 minutes ago

  @Skype please help - desperately trying to make a call and have updated credit twice but it won't register!?! How do I get it to show so can make the call??

• 
  sanket kadam (@IAmSanketKadam) reported 22 minutes ago

  @Skype I am unable to login skype, i got code on mail of 6 digits and when i write code to login, it gave error "Please enter the 7 digit code, the code only contain numbers", i try to forget my password that time also e-mail code is not work and gave same error.

• 
  Mike Raymond (@mikeofkorea) reported 26 minutes ago

  No idea why, but all my contacts on @Skype disappeared. How on earth?? I need a snowplow service, but I never memorized that couple's number. What a bother. Once a year number, you know. Skype is sometimes more trouble than it's worth.

• 
  J.C. Manning (@jcmanning_sp) reported 28 minutes ago

  No solutions whatsoever, $20 less in my account, cannot make the important phone call, 3+ hours with support with no resolutions. I am very angry. I want a refund and I am looking into alternative apps. FIX your program. @SkypeSupport @Skype #ScamAlert #badservice 3/3

• 
  Carl McGovern (@mortgagecarl) reported 29 minutes ago

  Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

• 
  Alex Taran (@taran_alex) reported 30 minutes ago

  @Skype it’s second time this week I can’t call from Skype to a cell phone. I do have credits on balance and help page is absolutely useless. Last time the problem went away itself, but it’s annoying

• 
  Tyler Whitten (@TylerWhitten4) reported 30 minutes ago

  @Skype What the hell is going on with your sign up? I’ve had to do verification after verification for 30 mins now and I’ve passed every. single. test. Gotta fix it.

• 
  Jean Thoensen 🗳️🎓🍫 (@JeanThoensen) reported 31 minutes ago

  Hey @Skype your chat feature for tech support counts down my position in queue, then sits on “1” forever. How can I get support through chat? I didn’t switch focus to other windows. Wasted a lot of time on this.

• 
  LINDAlau (@lindamartineos) reported 33 minutes ago

  @pinklfoyd @Skype Talk to @LordFarha they helped me when support services wouldn’t help me🥺..

• 
  Gaurav Gaur (@GauravGaur1986) reported 34 minutes ago

  @Microsoft needing support to setup substitute of @Skype manager. The @MicrosoftTeams is totally new to me. Pl help urgently.

• 
  Sweepout (@SweepoutG) reported 34 minutes ago from Kokomo, Indiana

  @Skype You need to fix your ios app! The give feedback button wont even work. I am deleting Skype for now. Spam has gone rampant on there the last few days and there is no report as spam button just leave group.

• 
  Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported 35 minutes ago

  .@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.

• 
  Anne Schoenmakers (@anneshealthnews) reported 36 minutes ago

  @Skype I have a problem with my account, but getting in touch with Skype is a challenge! I need my account for my work on neglected tropical diseases (NTDs). Could you please help out @SkypeSupport? #beatNTDs

• 
  ahar9415 (@ahar9415) reported 39 minutes ago

  @Skype I paid for credits,$ has been taken from my cc BUT I can't make call. Pls help.

• 
  Bizcochada (@bizcochada) reported 42 minutes ago

  @Skype I need help. I want to talk to a live person. For the life of me I can’t get a human being to help me!!

• 
  AOB (@aob_aobyrne) reported 44 minutes ago

  @Skype After updating my password on Saturday, I'm locked out of my account. I get a message saying 'We've detected activity that violates our Microsoft Services Agreement'. I sent a message explaining this to the provided address but to no avail. Anyone else had this problem?

• 
  Bill McNeely🚚 (@billmcneely) reported 47 minutes ago

  @MaxMoralesChile @MedhiGaurav @Skype in 2005 when I was in Iraq and Kuwait, Skype cut my monthly phone bill from $500 down to like $25. My thought was this is going to be a game changer

• 
  JadeStark 🖤🐺 (@JadeStarkXXX) reported 48 minutes ago

  @Msbitchtaylor @angelina__glass @Skype i was so annoyed that i almost screamed into the phone that i was going to find out where they are located and… 😬 i have anger issues lmao

• 
  Shah Zahid (@zahid_9217) reported 52 minutes ago

  @Skype "I am having trouble resetting my password for my Skype account as I have forgotten it. Can you please assist me in the process?" It would be your most kindness Regards

• 
  RSummers (@beachgirlreve) reported 55 minutes ago

  @Skype @SkypeSupport i can't seem to get an answer from skype regarding my problem?

• 
  Duke (@StephenPDawson) reported 57 minutes ago

  @Skype You’ve disconnected me on Skype chat help room!!! 😡😡 Please call me as soon as possible

• 
  Ekka (@EwaEdyta) reported 57 minutes ago

  @Spirou1975 @Skype web is down app was working 1 hr ago

• 
  John Kelley (@freethelemmings) reported 58 minutes ago

  When your job uses both @Skype and @MicrosoftTeams it's a lot like when you change cable companies and the new company literally rips out any of the old existing connections just to make the other company's life hell if they ever have to hook up service again. #GetYourOwnSandbox