Skype status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

• Connection (100%)

Live Outage Map

The most recent Skype outage reports came from the following cities:

City	Problem Type	Report Time
Wigan	Connection	15 days ago
Hamburg	Connection	5 months ago
Hamburg	Connection	5 months ago
Borken	Sign in	1 year ago
Caen	Video	1 year ago
London	Sign in	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heloisa Zero (@hzero) reported 2 minutes ago

  @Skype Trying to solve a puzzle. My subscription got cancelled for no apparent reason. Cannot get any answers on your site as chat does not respond.Sent some direct messages. Help!

• 
  Lawrence Lee (@PonderSilver) reported 3 minutes ago

  @Skype I'm having issues sending and receiving messages. It is not qn internet connectivity issue on my end. I have Uninstalled and reinstalled. Maybe an issue with your updwte?

• 
  Roma.Viaggio (@sweetylem) reported 3 minutes ago

  @Aviva_Tabachnik @Skype @Microsoft Did you get any help? I even made another account and they locked that one too!

• 
  Shah Zahid (@zahid_9217) reported 6 minutes ago

  @Skype "I am having trouble resetting my password for my Skype account as I have forgotten it. Can you please assist me in the process?" It would be your most kindness Regards

• 
  Roma.Viaggio (@sweetylem) reported 7 minutes ago

  @Skype @Deepakbayofads My account is locked too for no reason. The chat kept me waiting forever and I never got to “chat”.You have a terrible new team at Skype. I use my account to call my elderly mother. She doesn’t have internet access and you cut off my only communication route. Brutal brutal brutal

• 
  ✨Sarah Stramel✨ (@SarahStramel) reported 9 minutes ago

  @Skype can you help me?

• 
  Andrew M. Németh (@AndrewMNemeth) reported 13 minutes ago from Laurinburg, North Carolina

  I say I’m alright, but deep down, I miss using @Skype on Xbox One.

• 
  Andrew Tucker (@AndyTucker80) reported 13 minutes ago

  Can someone at @Skype tell me how I can get an account issue resolved when chat freezes at position 1 and no other contact method is apparently available to me

• 
  Robbie Ellis (@ellisrobbie) reported 14 minutes ago

  Once upon a time, @Skype would just keep your paid credit for years. It would just work. Now they say "We're going to turn it inactive after 180 days and make you jump through hoops to reactivate it and oh yeah our credit systems are down so we can't reactivate it right now." BOO

• 
  Tim Vandenhoek (@timvdhk) reported 14 minutes ago

  @Skype Cant' get in my account- need a 7 digit code, but keep being sent 6 digits..... Help please

• 
  Rebecca Cuthbert is on submission (@RebeccaJCuth) reported 15 minutes ago

  @Skype how do I get a hold of someone to help me? The robots keep sending me back to the sign in page. #customerservice

• 
  Fahad Zakir (@FahadZakir7) reported 16 minutes ago

  @Skype Skype can be a pain at times, chose create new account on windows 11 machine and there was no way to cancel and choose login instead.

• 
  Tyler Whitten (@TylerWhitten4) reported 17 minutes ago

  @Skype What the hell is going on with your sign up? I’ve had to do verification after verification for 30 mins now and I’ve passed every. single. test. Gotta fix it.

• 
  missPR21 (@earlatz21) reported 18 minutes ago

  @Skype please fix the video call issues here in the Philippines. We can't make video calls to the UK, US and other countries. 😧

• 
  nargis gandhy 🇮🇳 (@GandhyNargis) reported 18 minutes ago

  @Skype @SkypeSupport Pls see the screenshot attached when tagged @skype I don’t want to merge my contacts and I’m not able to login without skipping that step! Kindly revert.

• 
  RAMSQUIAT (@ramsquiat) reported 22 minutes ago

  @Skype is charging me $3.49 over and over again for a service I’m not able to use through @Apple subscriptions. Everytime I try to cancel they charge me again. Please fix this.

• 
  David Pitcher (@Boriga6) reported 32 minutes ago

  @Bangkok__Mike @Skype I have used Yolla, reliable but not as cheap as Skype. My default if I have a problem is to use 00X prefix from AIS my provider. 003, 007, 008 etc I search to see which is the cheapest. I believe all networks have a prefix internet call option.

• 
  emily morgan polaski (@EmilyPolaski45) reported 33 minutes ago

  @Skype says your serrvers are down? never happened before. Whats up ? when will it be fixed?

• 
  Mercedes (@MercedesBiA) reported 35 minutes ago

  @Skype my account has been crashing on me for a day and now I am blocked from my account. Please help I need it for work

• 
  The Foremoststore (@foremoststore) reported 37 minutes ago

  I bought a @Skype number and share it with my clients, when they call the number they got a "this number is not in use" ring. Can anyone help me? @SkypeSupport has a pathetic support service, I have been trying to contact them for 4 hours but it ends up by stuck in a queue. :(

• 
  Rahman Rezaei (@RahmanRezaei15) reported 37 minutes ago

  @Skype #robbery #theft report: I had a 60 min sub. After talking only 20 mins on the phone my credit ran out! I sent DM to @SkypeSupport and reported the issue, and they directed me to an imaginary non-existing team. If you like your money, avoid using #Skype. their reply:

• 
  Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported 42 minutes ago

  .@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.

• 
  CLIVE SHERER (@CliveSherer) reported 50 minutes ago

  @skype why dont you have a proper customer help system?

• 
  Alex Taran (@taran_alex) reported 55 minutes ago

  @Skype it’s second time this week I can’t call from Skype to a cell phone. I do have credits on balance and help page is absolutely useless. Last time the problem went away itself, but it’s annoying

• 
  misa (@misa0301) reported 55 minutes ago

  @Skype I can't make call. I have 27 minutes left, but you are asking more money. I think you have problem from the beginning of this month and still not yet solved. There is no support. What's going on?

• 
  Brian (@fuelbot) reported 57 minutes ago

  @Skype is a miserable service with abysmal customer service. The worst.

• 
  Jean Thoensen 🗳️🎓🍫 (@JeanThoensen) reported 57 minutes ago

  Hey @Skype your chat feature for tech support counts down my position in queue, then sits on “1” forever. How can I get support through chat? I didn’t switch focus to other windows. Wasted a lot of time on this.

• 
  Pooya (@Pooya78_45) reported 59 minutes ago

  My account has been blocked for no reason while I have spent 40 pounds on my subscription. As Skype support is worst in the world I had no any other ways except informing you on twitter Please help with my issue @Skype

• 
  O.T Sumi (@Adegox) reported 59 minutes ago

  @Microsoft has this terrible habit of signing me out of my accounts and then requiring a code to log back in. The problem is that they never send the code!!! I’m ******* locked out of @Skype and I need it for work! 🤬

• 
  Syasi Tv (@SyasiTvOfficial) reported 60 minutes ago

  @Skype your so-called teams is not working everyday i missed my important calls, you guys simply ruined your product, and you guys realise after so-many years..