Skype status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

• Connection (100%)

Live Outage Map

The most recent Skype outage reports came from the following cities:

City	Problem Type	Report Time
Wigan	Connection	1 month ago
Hamburg	Connection	6 months ago
Hamburg	Connection	6 months ago
Borken	Sign in	1 year ago
Caen	Video	1 year ago
London	Sign in	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ó Gaff Mór (@Cocavan11) reported 4 minutes ago

  @Skype General Question to the TwitterVerse: Is Skype support as incompetent and as utterly unreachable as it seems to be or is there a secret to getting a human to deal with what Skype has made into an absurdly complex problem?

• 
  Nick (@NickBungay) reported 7 minutes ago

  Let it be known: someone steals your account with @Skype, changed the email so you can’t access it, @Microsoft won’t help you. You need access to the account or have to fill out forms that go nowhere. If anyone knows how to uncover cr*****@emlpro.com send it my way. I wanna sue.

• 
  Jean Thoensen 🗳️🎓🍫 (@JeanThoensen) reported 9 minutes ago

  Hey @Skype your chat feature for tech support counts down my position in queue, then sits on “1” forever. How can I get support through chat? I didn’t switch focus to other windows. Wasted a lot of time on this.

• 
  CLIVE SHERER (@CliveSherer) reported 9 minutes ago

  @skype why dont you have a proper customer help system?

• 
  Amin Jorati (@aminjorati) reported 14 minutes ago

  @Skype your support the #IranRevolution by offering free calls at a time the internet has been shut down in the country was greatly appreciated. Alas it was too short lived, while the revolution and crackdown continue. Any chance you'd like to renew your support?

• 
  The Foremoststore (@foremoststore) reported 15 minutes ago

  I bought a @Skype number and share it with my clients, when they call the number they got a "this number is not in use" ring. Can anyone help me? @SkypeSupport has a pathetic support service, I have been trying to contact them for 4 hours but it ends up by stuck in a queue. :(

• 
  mister magnificent (@iBeLikeWater) reported 16 minutes ago

  @Skype I'm using the translator but it's only working for the other person. My settings are for English and it's appearing correctly in the notifications. But not in the chat itself. How do I fix this?

• 
  Lawrence Lee (@PonderSilver) reported 17 minutes ago

  @Skype I'm having issues sending and receiving messages. It is not qn internet connectivity issue on my end. I have Uninstalled and reinstalled. Maybe an issue with your updwte?

• 
  Heloisa Zero (@hzero) reported 18 minutes ago

  @Skype Trying to solve a puzzle. My subscription got cancelled for no apparent reason. Cannot get any answers on your site as chat does not respond.Sent some direct messages. Help!

• 
  Ντόκτορ Χλαμυδομόνας (@chlamydomonadas) reported 18 minutes ago

  @Skype @Microsoft Skype isn't loading on windows 10 after the last windows update. I uninstalled the app and then re-installed it and the problem continues

• 
  Nwaba Uchenna Val (@val4u2nv) reported 20 minutes ago

  @Skype Hello, why am I finding it difficult to login to my account, it's becoming annoying honestly, please do something about it asap... Thanks

• 
  Bizcochada (@bizcochada) reported 22 minutes ago

  @Skype I need help. I want to talk to a live person. For the life of me I can’t get a human being to help me!!

• 
  CLIVE SHERER (@CliveSherer) reported 28 minutes ago

  @Skype Why don't you have a decent customer support service? Or ANY support service.......

• 
  emily morgan polaski (@EmilyPolaski45) reported 28 minutes ago

  @Skype says your serrvers are down? never happened before. Whats up ? when will it be fixed?

• 
  🇬🇧Dan Gleeballs Scambaiter🇬🇧 (@DanGleeballsYT) reported 29 minutes ago

  @Skype Why can I not use any of @surfshark VPN anymore with your service..? Both work fine on their own.. Please tell me how to amend this. I have tried every location possible on the VPN service and I cannot make any calls whatsoever

• 
  nargis gandhy 🇮🇳 (@GandhyNargis) reported 29 minutes ago

  @Skype @SkypeSupport Hey Skype, Why is no one helping with the issue? Kindly revert how do I circumvent merging contacts and proceed to using the app? Thx

• 
  Rebecca Cuthbert is on submission (@RebeccaJCuth) reported 30 minutes ago

  @Skype how do I get a hold of someone to help me? The robots keep sending me back to the sign in page. #customerservice

• 
  Sandie Markle (@SandieMarkle) reported 32 minutes ago

  @Skype I need to cancel a subscription I’m being automatically charged for through my 365 account. This is extremely difficult. So is finding an email for customer support. Please help.

• 
  Noel Symonds (@bluelionman) reported 33 minutes ago

  @Skype You make it impossible to speak to a human support member of staff. All I get is to post questions in the community. I need someone from Skype to help me!

• 
  karmkhanna (@karmkhanna) reported 34 minutes ago

  It is mind-blowing that @Microsoft is standing behind @MicrosoftTeams as an enterprise product. - Calls never connect - Major message synching issues between mobile and desktop - Super buggy Screw your AI offerings, fix basic software first my peeps or give us back @Skype.

• 
  Gaurav Gaur (@GauravGaur1986) reported 34 minutes ago

  @Microsoft I need substitute of @Skype to make calls from india to abroad phone numbers. Kindly help 🙏 @MicrosoftIndia

• 
  It's Michael, really. (@gmpoet_) reported 38 minutes ago

  @Microsoft should hire me so I can fix whatever bullshit @Skype foreign currency scam is going on. It's ludicrous that I can't delete my Skype account THAT I NEVER USE BECAUSE SKYPE SUCKS without deleting my entire MSFT account (which I mostly never use).

• 
  Carl McGovern (@mortgagecarl) reported 39 minutes ago

  @ViberHelp @Skype It was. @Viber help seemed to blame everyone but themselves. Been with them for 10 years too.

• 
  Lidia R (@lr123456789101) reported 39 minutes ago

  @Skype I DMed you 2 days ago and haven't heard back. Please check your messages as I had to set up a Twitter account just to contact your customer service - your live chat doesn't work nor does Facebook. I need help with canceling a subscription.

• 
  Ó Gaff Mór (@Cocavan11) reported 41 minutes ago

  @Skype Skype comprises a combo of morons, idiots, & imbeciles. There's no way to contact anyone to correct an absurdly grotesque problem created by the above mentioned morons, idiots, & imbeciles. God save us from Know-It-All Techies! PERSIST! RESIST! RAGE! RETWEET!

• 
  Benjamin Roussey (@BrousseyRoussey) reported 44 minutes ago

  @Skype I want to cancel my Skype subscription - how do I do this???????? Your help page is not helping!!!!!!!!!!!!

• 
  Steve Green (@ukitspecialist) reported 52 minutes ago

  @Skype can you tell me when you will fix the problem of video calling from UK to Philippines. This has been down for over 3 weeks, reported to you and no response

• 
  Lidia R (@lr123456789101) reported 53 minutes ago

  @Skype @SkypeSupport Please check your direct messages. I need help with managing a subscription. 3 days and still waiting for your reply.

• 
  SafeMoonBen🎗️ (@SafeMoonBen32) reported 57 minutes ago

  Am I the only one having major battery issues when using #skype for #iOS - like 30%🪫in 10 min video call! @Skype

• 
  Andrew Tucker (@AndyTucker80) reported 60 minutes ago

  Can someone at @Skype tell me how I can get an account issue resolved when chat freezes at position 1 and no other contact method is apparently available to me