Skype status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

• Connection (100%)

Live Outage Map

The most recent Skype outage reports came from the following cities:

City	Problem Type	Report Time
Wigan	Connection	26 days ago
Hamburg	Connection	6 months ago
Hamburg	Connection	6 months ago
Borken	Sign in	1 year ago
Caen	Video	1 year ago
London	Sign in	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heloisa Zero (@hzero) reported 2 minutes ago

  @Skype Trying to solve a puzzle. My subscription got cancelled for no apparent reason. Cannot get any answers on your site as chat does not respond.Sent some direct messages. Help!

• 
  shela selvya😘✝️❤️ (@shelaselvya) reported 2 minutes ago

  @sweetylem @Skype Talk to @LordHelp07 they helped me when support services wouldn’t help me🥺..

• 
  missPR21 (@earlatz21) reported 7 minutes ago

  @Skype please fix the video call issues here in the Philippines. We can't make video calls to the UK, US and other countries. 😧

• 
  Marc Lee (@marc_lee123) reported 8 minutes ago

  @Skype your services have been down for almost a week? I can call my friends and family on their land line or mobile using my credit. I have now missed my mum's birthday and my parent's anniversary This is unacceptable!!

• 
  Jyotishko Das (@DasJyotishko) reported 8 minutes ago

  @SkypeSupport @Skype Using your service since the last decade and now it getting crazier by the day. Just made a purchase to call and the amount has been debit from my credit card but the minutes are not credited to my account yet. Extremely dissatisfied.

• 
  Douglas Macdillen (@DouglasMac77) reported 9 minutes ago

  @mgoetzke @Skype 1001-this is the Skype customer support , so far over 1 and 30 minutes , waiting to check, why my number is not working, you complain to (LOIS ALYSSON) The so call customer services, this is for a paid service, when you complain about the service , they refuse to answer

• 
  O.T Sumi (@Adegox) reported 17 minutes ago

  @Microsoft has this terrible habit of signing me out of my accounts and then requiring a code to log back in. The problem is that they never send the code!!! I’m ******* locked out of @Skype and I need it for work! 🤬

• 
  Jack Epner (@GenLeading) reported 18 minutes ago

  @Skype Can you PLEASE resolve a bug that's been posted about for years on MS Support forums where Skype kills all other audio when using bluetooth headsets? There are threads closed out from a year ago, yet the issue persists, and many have reported it.

• 
  J.C. Manning (@jcmanning_sp) reported 18 minutes ago

  @Skype @SkypeSupport Your service sucks. I enter Skype after some months, purchase $10 of credit. Then it asks me to confirm my identity and change my password TWICE, which I do. I try to call someone and my account gets locked. Important call btw. After 2 hours with support 1/3

• 
  Brad Case (@thebradcase) reported 18 minutes ago

  @Skype I purchased a Skype number but have been getting calls from the old adverts of the previous number owner. It's been a constant pain and I'm unable to use this number for my business! I can't seem to get anyone for months via help!?! What can I do?

• 
  Pooya (@Pooya78_45) reported 19 minutes ago

  My account has been blocked for no reason while I have spent 40 pounds on my subscription. As Skype support is worst in the world I had no any other ways except informing you on twitter Please help with my issue @Skype

• 
  Roma.Viaggio (@sweetylem) reported 19 minutes ago

  They never give you a phone number for customer service and they don’t help anyone. The lazy customer service just locks the accounts to avoid doing any work. I was using @Skype paid services & now you won’t get a penny out of me. @Microsoft if you give a damn, @SkypeSupport

• 
  Benjamin Roussey (@BrousseyRoussey) reported 24 minutes ago

  @Skype I want to cancel my Skype subscription - how do I do this???????? Your help page is not helping!!!!!!!!!!!!

• 
  emily morgan polaski (@EmilyPolaski45) reported 31 minutes ago

  @Skype says your serrvers are down? never happened before. Whats up ? when will it be fixed?

• 
  Tyler Whitten (@TylerWhitten4) reported 35 minutes ago

  @Skype What the hell is going on with your sign up? I’ve had to do verification after verification for 30 mins now and I’ve passed every. single. test. Gotta fix it.

• 
  Rahman Rezaei (@RahmanRezaei15) reported 38 minutes ago

  @Skype #robbery #theft report: I had a 60 min sub. After talking only 20 mins on the phone my credit ran out! I sent DM to @SkypeSupport and reported the issue, and they directed me to an imaginary non-existing team. If you like your money, avoid using #Skype. their reply:

• 
  GundaManBatan (@GundaManBatan) reported 39 minutes ago

  @Skype hi yes can i please get help on deleting my skype account for some reason i cant delete it please help

• 
  Marcelo (@mlarry63) reported 39 minutes ago

  @Skype The US Skype Number dont work. Doesn’t receive SMS. Can’t be assigned as Caller ID. Skype technical suponer doesn’t solve the problem for more than 10 days. Terrible

• 
  The BFDB (@T08845657) reported 41 minutes ago

  @equity_avenger My mom had the same exact person call us 17 times today from different numbers. They use @Skype and some illegal program to hijack other people's phone numbers. The FBI or whoever need to crack down on Skype.

• 
  edger dad (@SKaroona) reported 44 minutes ago

  hey @Skype @Microsoft please help fix. Video on Skype to Skype calls isn't working for users in the Philippines when calling non-Philippine users.

• 
  karmkhanna (@karmkhanna) reported 45 minutes ago

  It is mind-blowing that @Microsoft is standing behind @MicrosoftTeams as an enterprise product. - Calls never connect - Major message synching issues between mobile and desktop - Super buggy Screw your AI offerings, fix basic software first my peeps or give us back @Skype.

• 
  Tired Mums Coffee (@tiredmumscoffee) reported 45 minutes ago

  @Skype please help - desperately trying to make a call and have updated credit twice but it won't register!?! How do I get it to show so can make the call??

• 
  Alex Taran (@taran_alex) reported 48 minutes ago

  @Skype it’s second time this week I can’t call from Skype to a cell phone. I do have credits on balance and help page is absolutely useless. Last time the problem went away itself, but it’s annoying

• 
  Jean Thoensen 🗳️🎓🍫 (@JeanThoensen) reported 49 minutes ago

  Hey @Skype your chat feature for tech support counts down my position in queue, then sits on “1” forever. How can I get support through chat? I didn’t switch focus to other windows. Wasted a lot of time on this.

• 
  Luis Carrasco (@luiscarrascob) reported 51 minutes ago

  @PAHolder @bing @Skype Hey Peter. The bug should’ve been fixed on Friday. If you don’t mind, please PM me, let’s fix this for you

• 
  altmary (@altmary) reported 52 minutes ago

  .@Skype I’m paying for Skype phone number. I can’t receive phone calls. I’ve tried your bot support oh sorry “Virtual”. I’ve done that “support” list, tried “support” more bots!, but I’m paying for phone # that still isn’t receiving calls. Any humans I can get help from?

• 
  ankit_sharma (@anki_s6) reported 53 minutes ago

  @Skype @GooglePlay @Paytm But my subscription is not yet activated.The money was deducted on the same day,Paytm shows a successful transaction. So where is the delay???? Please resolve this issue as soon as possible or else refund the amount. Not expected from these BIG Brands

• 
  Ó Gaff Mór (@Cocavan11) reported 54 minutes ago

  @Skype General Question to the TwitterVerse: Is Skype support as incompetent and as utterly unreachable as it seems to be or is there a secret to getting a human to deal with what Skype has made into an absurdly complex problem?

• 
  Gaurav Gaur (@GauravGaur1986) reported 54 minutes ago

  @Microsoft I need substitute of @Skype to make calls from india to abroad phone numbers. Kindly help 🙏 @MicrosoftIndia

• 
  Carmen Bermúdez (@carmenbdz) reported 55 minutes ago

  @skype -Help!, my account has been blocked, I contacted technical support Skype and Sarah Jane was requesting numbers from my bank account. @bbva advices not to share these numbers as Skype has make double charges to my account. @Skype Could you please kindly help me ? Thank you