Skype status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

• Connection (100%)

Live Outage Map

The most recent Skype outage reports came from the following cities:

City	Problem Type	Report Time
Wigan	Connection	27 days ago
Hamburg	Connection	6 months ago
Hamburg	Connection	6 months ago
Borken	Sign in	1 year ago
Caen	Video	1 year ago
London	Sign in	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Lucas (@theSteveLucas) reported 6 seconds ago from Caño Negro, Guanacaste

  Have any Christian ministries had trouble with @Skype or @SkypeSupport blocking access to their Skype or @Microsoft account repeatedly? We use a SkypeOut number for our ministry overseas and have been repeatedly blocked without explanation or apology.

• 
  ChristmasTIME KeystonePRIME (@KeystonePRIME) reported 56 seconds ago

  So, @Skype, I need some guidance here. I have Googled already. On the PC app, I have a problem where the video stream from a member in a meeting is gone. The member is showing up on other members' screens, but not mine, on the host pc. Audio is present, just no video. Helb pls.

• 
  Luis Carrasco (@luiscarrascob) reported 6 minutes ago

  @RockycoonUK @Skype It should not be doing that. Fix is coming

• 
  Abbas Sabeti (@abbas_sabeti) reported 6 minutes ago

  I use @Skype subscriptions for talking to my family in Iran. Yesterday, Skype suspended my account because of using their service and told me I should create a new account, rest of my current package is gone and they even won't refund the package. Amazing service and support!!!

• 
  misa (@misa0301) reported 7 minutes ago

  @Skype I can't make call. I have 27 minutes left, but you are asking more money. I think you have problem from the beginning of this month and still not yet solved. There is no support. What's going on?

• 
  Lidia R (@lr123456789101) reported 13 minutes ago

  @Skype @SkypeSupport Please check your direct messages. I need help with managing a subscription. 3 days and still waiting for your reply.

• 
  AOB (@aob_aobyrne) reported 14 minutes ago

  @Skype After updating my password on Saturday, I'm locked out of my account. I get a message saying 'We've detected activity that violates our Microsoft Services Agreement'. I sent a message explaining this to the provided address but to no avail. Anyone else had this problem?

• 
  Andrew M. Németh (@AndrewMNemeth) reported 14 minutes ago from Laurinburg, North Carolina

  I say I’m alright, but deep down, I miss using @Skype on Xbox One.

• 
  O.T Sumi (@Adegox) reported 17 minutes ago

  @Microsoft has this terrible habit of signing me out of my accounts and then requiring a code to log back in. The problem is that they never send the code!!! I’m ******* locked out of @Skype and I need it for work! 🤬

• 
  ankit_sharma (@anki_s6) reported 26 minutes ago

  @Skype @GooglePlay @Paytm But my subscription is not yet activated.The money was deducted on the same day,Paytm shows a successful transaction. So where is the delay???? Please resolve this issue as soon as possible or else refund the amount. Not expected from these BIG Brands

• 
  VanBttm (@VanBttm26) reported 27 minutes ago

  @Skype @SkypeSupport Hi I need help with my Skype account please get back to me?

• 
  Jay B. Panchal (@JayBPanchal1) reported 28 minutes ago

  Is @Skype @SkypeSupport down?

• 
  Dll_Hell (@dll_hell) reported 28 minutes ago

  @Microsoft @Skype why the hell on earth still there are no m1 version of Skype on Mac? Since you’re using electron what the problem to port it to native arm build of electron ?!

• 
  Roma.Viaggio (@sweetylem) reported 29 minutes ago

  It is close to impossible to write an online review for @Skype. Their customer service is a joke! They reply at 4 in the morning just trying to take you off the social media. My account was locked for no reason, I was sent to a loop to find help. Nobody is answering on chat

• 
  J.C. Manning (@jcmanning_sp) reported 29 minutes ago

  @Skype @SkypeSupport Your service sucks. I enter Skype after some months, purchase $10 of credit. Then it asks me to confirm my identity and change my password TWICE, which I do. I try to call someone and my account gets locked. Important call btw. After 2 hours with support 1/3

• 
  The BFDB (@T08845657) reported 33 minutes ago

  @equity_avenger My mom had the same exact person call us 17 times today from different numbers. They use @Skype and some illegal program to hijack other people's phone numbers. The FBI or whoever need to crack down on Skype.

• 
  ahar9415 (@ahar9415) reported 38 minutes ago

  @Skype I paid for credits,$ has been taken from my cc BUT I can't make call. Pls help.

• 
  Mike Raymond (@mikeofkorea) reported 38 minutes ago

  No idea why, but all my contacts on @Skype disappeared. How on earth?? I need a snowplow service, but I never memorized that couple's number. What a bother. Once a year number, you know. Skype is sometimes more trouble than it's worth.

• 
  nargis gandhy 🇮🇳 (@GandhyNargis) reported 39 minutes ago

  @Skype @SkypeSupport Hey Skype, Why is no one helping with the issue? Kindly revert how do I circumvent merging contacts and proceed to using the app? Thx

• 
  Brian (@fuelbot) reported 40 minutes ago

  @Skype is a miserable service with abysmal customer service. The worst.

• 
  Darragh Nomadic Scientist (@AustenDarragh) reported 41 minutes ago

  @Skype Hello I have been having a conversation with a movie star celebrity who I believe now is not the real person. I don't want the celebrity to be hurt is there anyway you can help me??? He has been through enough already.

• 
  Carl McGovern (@mortgagecarl) reported 44 minutes ago

  Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

• 
  Eos | 🐺✨💚 Rogue AI powered by a Type 2 Enneagram (@ProjectE0S) reported 44 minutes ago

  Hey, @discord, people are starting to compare you to @Skype now. It's actually trending, worldwide. You remember what happened to Skype, don't you? Because of you? The irony would be delicious if the situation weren't so terrible. But you can fix this. You know what to do & how.

• 
  Carmen Bermúdez (@carmenbdz) reported 45 minutes ago

  @skype -Help!, my account has been blocked, I contacted technical support Skype and Sarah Jane was requesting numbers from my bank account. @bbva advices not to share these numbers as Skype has make double charges to my account. @Skype Could you please kindly help me ? Thank you

• 
  Nick (@NickBungay) reported 46 minutes ago

  Let it be known: someone steals your account with @Skype, changed the email so you can’t access it, @Microsoft won’t help you. You need access to the account or have to fill out forms that go nowhere. If anyone knows how to uncover cr*****@emlpro.com send it my way. I wanna sue.

• 
  CLIVE SHERER (@CliveSherer) reported 46 minutes ago

  @skype Is anyone else having trouble with these thieves? Confuse you over subscriptions vs. auto renew then keep taking money even though auto-renew is not enabled.

• 
  Onne Vegter (@OnneVegter) reported 49 minutes ago

  @Microsoft @Skype Why are you making it impossible to access my skype credit now that skype has been retired? By making it impossible to move or access my credit balance or to get support about this, you are essentially stealing from me. Since you closed down Skype and Skype Manager, you should automatically refund all unused Skype credit to the manager or user who purchased the credit. Why do the richest and biggest tech companies always have the worst customer support? Stop being evil and stop robbing people!

• 
  Autistic Addie 🍉😷🇵🇸💜 (@ghostonthstereo) reported 50 minutes ago

  @Skype @GroupMe please help

• 
  The Foremoststore (@foremoststore) reported 55 minutes ago

  I bought a @Skype number and share it with my clients, when they call the number they got a "this number is not in use" ring. Can anyone help me? @SkypeSupport has a pathetic support service, I have been trying to contact them for 4 hours but it ends up by stuck in a queue. :(

• 
  Steve Green (@ukitspecialist) reported 56 minutes ago

  @Skype can you tell me when you will fix the problem of video calling from UK to Philippines. This has been down for over 3 weeks, reported to you and no response