Slack Outage Map
The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Slack users affected:
Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Township of Evan, KS | 2 |
| Guayaquil, Guayas | 1 |
| New York City, NY | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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JM (@merklejosh) reported@SlackHQ There seems to be a bug in your Version 4.50.140 app (Mac) where if you have open a New message and you try to then click in the Search bar, you can't – it just flashes. Can you please fix this. It's very annoying. Thanks!
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TheHardTruth (@Watching1776) reported@SlackHQ You need to fix that app so it stops putting people into Auto Silence repeatedly without touching anything. Your code is trash
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matt taylor (@mattployed) reportedslack going down for 30 minutes was like the apocalypse for tech startups @SlackHQ PLEASE dont scare me like that again
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Luke Hutchison (@LukeHutchison) reportedWhy we're SaaSmaxxing at Perfect Venue Three months ago I tried vibe coding our way out of half our SaaS stack and racked up a $20k Replit bill. Now we are doing the opposite, doubling down on our existing vendors and adding more to our stack. It started small. A better prospecting tool built in Replit. ICP scoring, competitor signals, enrichment. It "worked," and that was the problem. I could come up with an idea and within minutes a version that "worked" was in front of me. It was a lot of fun at first. Once you see how fast you can build exactly what you want, scope creeps hard. Within weeks I was eyeing our ATS, our feedback board, and parts of HubSpot. Part of me also wanted to try vibe coding because when you're leading a company where "apocalypse" is being added to your industry category, I thought it would be good to know if it was a real threat or just hype. We sell software to restaurants and venues. Homegrown spreadsheets and internal tools have always been our biggest competitor, long before AI. So the real question wasn't "can you build your own?" It was: has that math actually shifted, or does it just feel like it has? But then reality set in. I was quickly reminded of the saying in engineering that "the first 90% of a project takes 90% of the time, and the remaining 10% takes another 90% of the time." Getting a demo working was fast, but feature requests and bugs quickly piled up. Obviously we could put the feature requests in the icebox, but that defeats one of the main goals of custom software: being able to customize it to your business. The problem is that customization requires a customizer. Every field and edge case routed through one person. Me. Next, we explored having an engineer work on building a more sustainable solution. However, the direct cost of that engineer working on an internal tool was much higher than all of our SaaS spend combined. The indirect cost was even higher, because it meant that engineer was not working on our core product and building features that could drive much more revenue than the costs they would be able to reduce, not to mention stronger market positioning. There were also other indirect costs. I was interviewing for a recruiting role and explaining to her that we were moving off Ashby to a vibe coded tool. As soon as the words came out of my mouth, I could tell that decision was a bug and not a feature. The reality is that people have worked with many popular SaaS tools for years. They may not love them, but they know how to work with them, and they can focus on doing their job instead of being a design partner for a vibe coded tool. Another challenge was that growth meant building. Even if we were able to build and maintain a custom solution, it was just for a point in time. As the team and company grew, we needed new functionality. With a SaaS vendor, it is very rare that we would need something they didn't already have. They've been solving for the needs of thousands of businesses for years, it's rare we would really need something that another one of their customers had not come across before. Often we'd have to pay more, but it was as simple as a quick upgrade. With a vibe coded solution, it meant understanding the problem, designing and building a solution, and then maintaining it. So where are we today? We're SaaSmaxxing. We're getting everything we already paid for out of the tools we already have - here is how we're doing it. Use AI to better use our SaaS tools. Instead of seeing the problem as AI vs. SaaS, we're using AI to help us better use the tools we have. One of the most frustrating things about SaaS products is that they can be complex and hard to use, with settings buried and functionality hidden. Help centers only go so far. With Claude, I'm able to explain what I'm trying to do, and it can help me configure our existing tools or find a product that integrates with our existing software and solves the problem. Use vibe coding to prototype functionality we wish we had. When there is functionality that we wish we had with our vendors, we'll vibe code a prototype and then find ways to recreate that functionality with our existing tools. Take the 80/20 and move on. Almost every improvement we wanted had a good-enough version in a product we already paid for. Solving for the last 20% was far more expensive than it was worth. Clearly define the problem. As a business owner, my problem was that it was frustrating to log into all of these different tools to understand what was going on with my business. I now use a tool called Viktor to easily pull information across all of our different tools and send reports to me in Slack. File the feature request. Their roadmap is free engineering. A vendor building it once for a thousand customers beats me building it once for us. Has the build-versus-buy line moved? Yes. Building the feature list is dramatically cheaper than it was two years ago. But the feature list was never the expensive part. Owning it is. For the vast majority of our vendors, the amount we pay is a fraction of the value we get, even in the AI era. Our industry is changing faster than ever, and who knows what functionality new models will bring, but this is where we've landed for now. We're buying @HubSpot, @SlackHQ, Canny, Ashby, etc - and focusing on building Perfect Venue faster than ever with the help of AI. Great work @dharmesh and team on the continued updates!
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Vlad (@vladoustinov) reported@MerlinEgalite @SlackHQ The problem is they gave up on product a long time ago haha But yes embedding tools/workflows inside interfaces people are already used to use (slack/email/Notion etc) is the way to go
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Darrell Brogdon (@dbrogdon) reportedYesterday I signed up for a service. Today, all my @SlackHQ had a notification asking if I wanted to connect some bot of that service to my Slack accounts. One thing has nothing to do with the other, as far as I'm concern. If this keeps up, I'll delete all of my Slack accounts.
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Jon Slemp (@Jon_Slemp) reportedBug report for you @SlackHQ — when receiving a DM notification from Agents, and those agents are setup as Slack apps you have to DM directly in an app channel, once you hit a certain number of chats in your history tab you can no longer navigate to the DM directly by clicking the DM notification on mobile. You basically get navigated to a blank screen and effectively chat find the message ever. Please fix. This is a disaster of a bug.
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Caro (@CarolinaLaLopez) reportedThe @SlackHQ glitch in notification numbers is killing my vibe this morning
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Vish (@vish_sh_) reported@SlackHQ Slack bot requires a proper fix first.
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Alex Sidorenko (@alexei_sid) reported@Moore_Irish @salesforce @SlackHQ Pricing changes that reduce admin control while pushing AI features rarely improve outcomes. The real test: does the AI actually help teams make faster, better decisions, or is it just another feature tax masquerading as innovation?
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Subrat Prasad (@humbledshuttler) reported@SlackHQ please fix huddles on android.
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Jason Alco (@jason_alco) reported@SlackHQ Our team loves the platform, but we really need to fix the mark unread feature. It’s been broken for years now. First, you should be able to mark a channel as unread without opening the channel and selecting a message. Second, half the time marking a message as unread doesn’t work. I have to go message by message, trying over and over until one works. Please fix this, thank you 🫠
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HOURLY LIFE of Fred Campos (@FredsDaily) reported8:30a Loading up the team in @SlackHQ and getting eMail down to zero. Planning out the day, so I can work out the plan.
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Rodrigo Berriel (@rodrigoberriel) reported@thdxr @SlackHQ unbelievable right? terrible ux
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HOURLY LIFE of Fred Campos (@FredsDaily) reported8:30a Back at my desk, loading the team up in @SlackHQ with today's assignment, getting eMail down to zero.
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