Slack Outage Map
The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Slack users affected:
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Multimedia
Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Birmingham, England | 1 |
| Greenville, SC | 1 |
| Morsang-sur-Orge, Île-de-France | 1 |
| Greater Noida, UP | 1 |
| Lexington, MA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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Garett Sloane
(@GarettSloane) reported
@Ryanbarwick @SlackHQ Issue 1: It takes like 3 clicks to just start a new direct message, which can only be found under a hidden drop down menu now.
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Obvious
(@obvious_in) reported
Not convinced? Here’s a story: In 2012, Glitch, a video game, shut down a year after launch. Soon after, the same team launched a messaging platform for businesses and in a year’s time, 500,000 users were using @SlackHQ 📈 Two things they got right? Direction + Speed.
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Bea Vongdouangchanh
(@bea_vdc) reported
@meredithcaplan @BlackBerry @SlackHQ I'm on day 3. I still look for the alt button for captials and the special characters. No idea how to get emojis. Reverting back to :'). Takes me forever to type anything lol. Serious withdrawal!! How long did it take to get used to the new way of life? #help
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Mayank Bansal
(@MankyBansal) reported
@SlackHQ, your new "unread messages" feature is still wrong. It would help if you didn't hide everything. Just copy the mobile UX of showing all the unread at the top of the sidebar. Thanks.
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Katya Kotlyar 🇺🇦 🍩
(@katologic) reported
@GarettSloane @Ryanbarwick @SlackHQ I didn't realize that the app updated. This DM issue has been driving me insane this week.
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arun
(@arunsathiya) reported
@jodyheavener @SlackHQ What kind of issues are you facing? Personally, having used Teams, Slack and Discord, I like Slack the most. Discord feels noisy, with no easy way to mark all other communities I am on as read.
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Brian Cardarella
(@bcardarella) reported
@SlackHQ No I need to scroll all the way back up to the top. It's a contextually broken user experience and just bad design.
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Derrick
(@DerrickIsHere) reported
@SlackHQ Settings>Apps>Slack>App Info>Battery> and I selected Unrestricted. It was set to optimize. However, this was not an issue within the last two weeks. I understand new builds and such, just doesn't seem like the root cause for delayed messages (that have already been read).
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Adam K Dean
(@imdsm) reported
@josephdenne @SlackHQ I agree. I was among your first cohort of users back in 2013, @SlackHQ, and introduced you to orgs when people still liked using email. Things peaked in about 2014/15 but since then, I can't help but feel like everything has slowly been eroding.
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Max Smolev
(@bugabuga) reported
Okay, @SlackHQ , I know your UX people probably don't care about regular users, but can they please return "I want to join channel" button back instead of two freaking tier drop-down BS? "Join" is NOT "manage". This is stupid. #UX #BadUX #slack
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wrtaylor74
(@wrtaylor74) reported
What happened to customer service? @SlackHQ has our check for re-subscription, cashed it, but 'can't find it' and wants us to create another invoice. Do the words 'No way in hell' resonate? Do your job...
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Max Hutschenreiter
(@gwagwagwa) reported
@paulgrimes_ @SlackHQ For me they need to fix 2 things. Video/Screensharing. Bring back the Textsnippet create button if I past too much text. It feels like they change this every other month.
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ioana 👩💻🦊✨ @ioana@hachyderm.io
(@ioana_cis) reported
@SlackHQ Nope - doesn't fix the issue :(
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Josef Strzibny
(@strzibnyj) reported
@bcardarella @SlackHQ Slack is terrible
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James Fadeley ❌
(@JamesFadeley) reported
Dear @SlackHQ. I keep clicking on "unreads," thinking it'll take things out of my brain, to help me forget whatever was written. Instead, it keeps giving me new things to read. This is a bug. Please fix.
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