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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brest, Brittany 1
Ródos, South Aegean 1
Belo Horizonte, MG 1
Jewar, UP 1
Colorado Springs, CO 1
South Point, Mont Fleuri 1
Bismarck, ND 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • iceman_ome
    wanderingwanderer (@iceman_ome) reported

    .@SlackHQ and @Jira have the weirdest integration possible. Have spent the last 15 mins trying to remove jira app from Slack, but unable to. Can someone more knowledgeable help?

  • Beryl2021
    Beryl (@Beryl2021) reported

    @SlackHQ Same here. Our workspace is also showing as deleted and we're locked out. Billing is up to date and no one on our team triggered this. Glad to know we're not the only ones, but this is a major glitch. We’ve already reached out to support but haven't heard back yet 😢

  • RyanDMeyer
    RyanMeyer (@RyanDMeyer) reported

    @jedcli @SlackHQ HK company, US billing. suddenly shut off and Slack has zero customer service. No phone number, no live chat, nothing... submit an email and wait and pray apparently. What ********.

  • mikvjpev
    Ekim (@mikvjpev) reported

    @RealFeatBit @SlackHQ Have the same issues. Our workspace doesnt exist anymore

  • yongqianme
    YQ (@yongqianme) reported

    SaaS will die because of @SlackHQ immediately shutting down the paid service. Self-hosted service with agent is the future!

  • SeattleViewHome
    SeattleViewHomes (@SeattleViewHome) reported

    @MadronaVentures @SlackHQ @salesforce Should we expect investment & AI to be doubling down on the green economy now that no one credible is promoting the fossil fuel/engineered obsolescence economies to be sustainable or even beneficial?

  • antonioventre_
    Antonio Ventre (@antonioventre_) reported

    A lot of companies in Hong Kong today got kicked out from shared @SlackHQ channels with clients etc However, Slack sent multiple emails to everyone back in February to move to Alibaba Cloud We did the migration in March, for 2 of our companies, and forced to do yearly plans (can’t do monthly subs with Alibaba Cloud) No major issues faced, apart from the fact that we doubled paid, since after the yearly payment they charged monthly again (but said that they will refund) If anyone has problems DM me, I have direct phone access with a representative and could fix this potentially asap

  • noahsolomon
    noah (@noahsolomon) reported

    @hiiinternet @SlackHQ It’s a big problem actually

  • mayberayyy
    mayberaigan (@mayberayyy) reported

    @SlackHQ your app notifications are glitching, please fix it

  • YukanL
    Ken Liao (@YukanL) reported

    It's been almost 2 days since @SlackHQ deleted our company workspace without warning. Aside from a vague email a few months ago about migrating to a different reseller in our region, there was no communication at all leading up to the deletion. Support only responds with the same message template telling us to reach out to sales and hasn't responded to followups since yesterday. Some of the worst SaaS customer service I've ever experienced. What are the best alternatives to Slack?

  • GosuCoder
    GosuCoder (@GosuCoder) reported

    Slackbot legit might be one of my favorite uses of AI outside of coding. I use this thing constantly to find past conversations, summarize entire chats, help write responses, look for things I might be forgetting, or even look up past context on a decision or topic. Seriously @SlackHQ this legit improves my life

  • Jon_Slemp
    Jon Slemp (@Jon_Slemp) reported

    Bug report for you @SlackHQ — when receiving a DM notification from Agents, and those agents are setup as Slack apps you have to DM directly in an app channel, once you hit a certain number of chats in your history tab you can no longer navigate to the DM directly by clicking the DM notification on mobile. You basically get navigated to a blank screen and effectively chat find the message ever. Please fix. This is a disaster of a bug.

  • IncredibleTrade
    IT (@IncredibleTrade) reported

    Any issues with @SlackHQ

  • SaviPabla
    Savi (@SaviPabla) reported

    @trq212 Please @SlackHQ help us. I’m so tired of telling ppl to download. I’ve now started making videos of the html files and then sharing file as well lol

  • kitlangton
    Kit Langton (@kitlangton) reported

    @ferran9908 @SlackHQ Alas, this one is broken on desktop 😭 Every time a user responds, it disappears.

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