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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 2
Guayaquil, Guayas 1
New York City, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • j1mmyhackett
    jimmy hackett (@j1mmyhackett) reported

    i shipped a report that posted a PDF to @SlackHQ with buttons to approve or flag it. worked great in testing. turns out every single report was re-sharing the exact same file. Next.js had cached the upload URL on the first request and just kept reusing it. so every property got the same PDF. same charts. same data. looked fine in the message. was completely wrong. the fix was straightforward once i saw it. but i only saw it because i added logging on the upload path and watched what Slack was actually returning. without that i would have kept assuming the reports were right. this is the thing that keeps biting me. i build something, it posts, the message looks correct, and i ship it. but "the message looks correct" is not the same as "the data is correct". i need the system to surface the difference, not just tell me a message was sent. the reports now work the way they were supposed to. one message per property, each with its own PDF, two models reading it and leaving grades in the thread. the buttons are how you reply to the report, not how you open it. but i almost shipped a monitoring system that was monitoring nothing. it was just confidently showing me the same snapshot on repeat. what is the dumbest caching bug you have hit in ****?

  • jorgemdsto
    Jorge Modesto (@jorgemdsto) reported

    @peduarte Yes @SlackHQ messed something up recently. Search is terrible now.

  • GosuCoder
    GosuCoder (@GosuCoder) reported

    Slackbot legit might be one of my favorite uses of AI outside of coding. I use this thing constantly to find past conversations, summarize entire chats, help write responses, look for things I might be forgetting, or even look up past context on a decision or topic. Seriously @SlackHQ this legit improves my life

  • maddada
    M. Yahia (@maddada) reported

    @aaditsh @adilmania @SlackHQ Same, it's 10 times better than discord, teams, hangout, zoom, etc. Not sure about newer apps but I literally have 0 issues with slack. It's really good with connect too if you work with external companies, beats email by light years.

  • LukeHutchison
    Luke Hutchison (@LukeHutchison) reported

    Why we're SaaSmaxxing at Perfect Venue Three months ago I tried vibe coding our way out of half our SaaS stack and racked up a $20k Replit bill. Now we are doing the opposite, doubling down on our existing vendors and adding more to our stack. It started small. A better prospecting tool built in Replit. ICP scoring, competitor signals, enrichment. It "worked," and that was the problem. I could come up with an idea and within minutes a version that "worked" was in front of me. It was a lot of fun at first. Once you see how fast you can build exactly what you want, scope creeps hard. Within weeks I was eyeing our ATS, our feedback board, and parts of HubSpot. Part of me also wanted to try vibe coding because when you're leading a company where "apocalypse" is being added to your industry category, I thought it would be good to know if it was a real threat or just hype. We sell software to restaurants and venues. Homegrown spreadsheets and internal tools have always been our biggest competitor, long before AI. So the real question wasn't "can you build your own?" It was: has that math actually shifted, or does it just feel like it has? But then reality set in. I was quickly reminded of the saying in engineering that "the first 90% of a project takes 90% of the time, and the remaining 10% takes another 90% of the time." Getting a demo working was fast, but feature requests and bugs quickly piled up. Obviously we could put the feature requests in the icebox, but that defeats one of the main goals of custom software: being able to customize it to your business. The problem is that customization requires a customizer. Every field and edge case routed through one person. Me. Next, we explored having an engineer work on building a more sustainable solution. However, the direct cost of that engineer working on an internal tool was much higher than all of our SaaS spend combined. The indirect cost was even higher, because it meant that engineer was not working on our core product and building features that could drive much more revenue than the costs they would be able to reduce, not to mention stronger market positioning. There were also other indirect costs. I was interviewing for a recruiting role and explaining to her that we were moving off Ashby to a vibe coded tool. As soon as the words came out of my mouth, I could tell that decision was a bug and not a feature. The reality is that people have worked with many popular SaaS tools for years. They may not love them, but they know how to work with them, and they can focus on doing their job instead of being a design partner for a vibe coded tool. Another challenge was that growth meant building. Even if we were able to build and maintain a custom solution, it was just for a point in time. As the team and company grew, we needed new functionality. With a SaaS vendor, it is very rare that we would need something they didn't already have. They've been solving for the needs of thousands of businesses for years, it's rare we would really need something that another one of their customers had not come across before. Often we'd have to pay more, but it was as simple as a quick upgrade. With a vibe coded solution, it meant understanding the problem, designing and building a solution, and then maintaining it. So where are we today? We're SaaSmaxxing. We're getting everything we already paid for out of the tools we already have - here is how we're doing it. Use AI to better use our SaaS tools. Instead of seeing the problem as AI vs. SaaS, we're using AI to help us better use the tools we have. One of the most frustrating things about SaaS products is that they can be complex and hard to use, with settings buried and functionality hidden. Help centers only go so far. With Claude, I'm able to explain what I'm trying to do, and it can help me configure our existing tools or find a product that integrates with our existing software and solves the problem. Use vibe coding to prototype functionality we wish we had. When there is functionality that we wish we had with our vendors, we'll vibe code a prototype and then find ways to recreate that functionality with our existing tools. Take the 80/20 and move on. Almost every improvement we wanted had a good-enough version in a product we already paid for. Solving for the last 20% was far more expensive than it was worth. Clearly define the problem. As a business owner, my problem was that it was frustrating to log into all of these different tools to understand what was going on with my business. I now use a tool called Viktor to easily pull information across all of our different tools and send reports to me in Slack. File the feature request. Their roadmap is free engineering. A vendor building it once for a thousand customers beats me building it once for us. Has the build-versus-buy line moved? Yes. Building the feature list is dramatically cheaper than it was two years ago. But the feature list was never the expensive part. Owning it is. For the vast majority of our vendors, the amount we pay is a fraction of the value we get, even in the AI era. Our industry is changing faster than ever, and who knows what functionality new models will bring, but this is where we've landed for now. We're buying @HubSpot, @SlackHQ, Canny, Ashby, etc - and focusing on building Perfect Venue faster than ever with the help of AI. Great work @dharmesh and team on the continued updates!

  • omenosdev
    Mike Rochefort 🐧 (@omenosdev) reported

    @SlackHQ I've sent a message in via the feedback address, but for 4.50.136 either there's been an undisclosed change of GPG keys used in signing Linux packages or the wrong key was used accidentally. For environments with strict package verification this leads to install errors.

  • SeattleViewHome
    SeattleViewHomes (@SeattleViewHome) reported

    @MadronaVentures @SlackHQ @salesforce Should we expect investment & AI to be doubling down on the green economy now that no one credible is promoting the fossil fuel/engineered obsolescence economies to be sustainable or even beneficial?

  • petegarber
    Peter Garber (@petegarber) reported

    @Cartidise @OutofGalaxyy The icons might be stupid here but Gchat works pretty well inside of Gmail and this UI actually is OK. The only problem is that Gchat should literally be able to replace @SlackHQ but it’s been ignored.

  • nexgencoded
    Sammie (@nexgencoded) reported

    @SlackHQ really said what if your coworker wasn't annoying enough?? now you can add an AI coding agent to the group chat @Claude fix this 30 seconds later claude: PR opened greg from accounting: why is there a PR claude: I have no idea who Greg is....

  • vladoustinov
    Vlad (@vladoustinov) reported

    @MerlinEgalite @SlackHQ The problem is they gave up on product a long time ago haha But yes embedding tools/workflows inside interfaces people are already used to use (slack/email/Notion etc) is the way to go

  • disismohi
    Mohi (@disismohi) reported

    @SlackHQ: 40% less merge queue time, CI type-checking down from 7.5 minutes to 1.25 minutes. Canva: 58s to first error in the editor down to 4.8s.

  • RobSwish
    Rob Swift (@RobSwish) reported

    @AgentAkki @SlackHQ Restarting doesn't help, and I mentioned this in the dms, it seems so weird to basically have 2 dm lists.

  • nlevin
    Noah Levin (@nlevin) reported

    @SlackHQ mobile unread state bugs continue to be quite a painful and frustrating issue… plz fix 🙏

  • kitlangton
    Kit Langton (@kitlangton) reported

    @ferran9908 @SlackHQ Alas, this one is broken on desktop 😭 Every time a user responds, it disappears.

  • gregboyd
    Greg Boyd / WGBOYD (@gregboyd) reported

    @SlackHQ What are the chances we can cut down the number of clicks to start a huddle from four to say… one? Driving me crazy. 🙏🏻

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