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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 1
Greenville, SC 1
Morsang-sur-Orge, Île-de-France 1
Greater Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • brownthings
    Matt Brown (@brownthings) reported

    @wwayneee @SlackHQ It's rectangles and form fields all the way down

  • dviate
    Jermaine 🥜 (@dviate) reported

    @JeanPaulH @donroyco @SlackHQ I’m on five different Slack-workspaces, need to find out which one has which options every time. Sometimes I really don’t understand why Slack wields the "if it ain’t broke, don’t fix it"-mentality 😝

  • anshublog
    Anshu Sharma (@anshublog) reported

    Hey @SlackHQ, Your rules & customer service around changing ownership are wrong and unfriendly. My "website" can't be how you decide ownership especially when we can share legal docs. Thanks, Mostly happy Slack customer

  • varthc
    {{ 'C' }} / #MissU4everCarrie (@varthc) reported

    @SlackHQ Thanks for replying! I reset cache but didn't work, same issue 😢

  • raganwald
    Reginald Braithwaite (@raganwald) reported

    @bradwilson @SlackHQ @Zoom You’re not wrong, but I shouldn’t need a Macbook Pro to run Zoom and Slack. I have no problem running Facetime and Messages simultaneously, and I don’t think it’s because Apple uses super-secret APIs that aren’t available in XCode.

  • maxthatbass
    Vaxxed Bass 💜💛 (@maxthatbass) reported

    Why is the search term included in the post for gifs @SlackHQ? It's terrible UX. We talked about this months ago.

  • joshilewis
    (((Joshua Lewis יְהוֹשֻׁעַ‎ ))) 🇿🇦 עם ישראל חי (@joshilewis) reported

    @SlackHQ same issue on chrome, firefox and brave (all on Windows)

  • HomesByZ
    ZTheRealtor (@HomesByZ) reported

    @usoltt @SlackHQ Prisma doesn’t work anymore. It has become so slow it’s not worth the subscription. You have the cojones to point out other app issues but can’t fix yours??

  • Beryllium9
    Kevin Boyd (@Beryllium9) reported

    @SlackHQ I'm finding on iOS that the gesture to "go to previous channel", by dragging with ***********, is no longer working. Have you heard of issues with that?

  • McAndersDK
    Anders Andersson (@McAndersDK) reported

    @SlackHQ it seems to work from the signin from the frontpage.

  • comish4lif
    Wolven Sheepsclothings (@comish4lif) reported

    @SlackHQ - I have a message with the error "Couldn't Send. Tap to try again." I've tried, it won't send. If I try to delete the message, I get "Could not delete message." #Help

  • dioni21
    João Carlos Mendes (@dioni21) reported

    @SlackHQ @stoneyvonowens Hi, sorry for reviving such an old thread. I found this googling for how to solve the same problem. It's not obvious that we can pull options from bottom! IMHO, this should be another visible button, together with the others.

  • 6byNine
    Mike (@6byNine) reported

    Just used @SlackHQ live chat help & it was like communicating with real human person who was able to say whatever they wanted & knew what they were doing. They told me a useful thing I did not know & resolved my issue. All live chat support should be like that but very rarely is.

  • swisslet
    swisslet (@swisslet) reported

    Wondered why the fan has been running on my Mac all day, even after a reboot. Checked cpu usage... 98% @SlackHQ — killed that, end of problem. Cheers Slack.

  • grimsbeard
    Grimsbeard (@grimsbeard) reported

    Three products during my workday that if they go down I have a panic attack @SlackHQ @Spotify @Discord #DiscordOutage is real

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