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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 1
Greenville, SC 1
Morsang-sur-Orge, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • YarivAshkenazy
    Yariv Ashkenazy (@YarivAshkenazy) reported

    @AltKek420 @SlackHQ @salesforce Agreed! Is your company building software? I'm building a work messaging app purpose-built for software builders (engineers, ***, designers). Would you be open to a quick chat (or can I send a DM) about the problems you currently have with Slack?

  • BelmontJockey
    New Chapter Reprise Inigo Montoya (@BelmontJockey) reported

    AVOID using @SlackHQ at all costs. The UI is TERRIBLE. I get random notifications under "Activity" and it is impossible to find. So there is a red bubble notification that will never goes away. It happens all of the time. FREAKING TERRIBLE! Impossible to track down.

  • undefined_blog
    Sen Yang (@undefined_blog) reported

    our slack workspace has been deleted for no reason, no nofication nor verification, please reach out and help @SlackHQ

  • AI_for_Science
    AI for Science (@AI_for_Science) reported

    Our community slack channel with 1800 active members have been affected by the massive channel delete from Slack, we have tried to email them, call them but received no helpful support for a week. @SlackHQ Really appreciate if anyone could help bring our community back 🙏🙏🙏

  • tarwin
    Tarwin Stroh-Spijer (@tarwin) reported

    @SlackHQ Please please fix it. How did this go out? It's not like it's even on random Windows laptop. It's a new Mac ! 90% of your engineers and testers probably use the same machine.

  • bresler_zach
    Zach Bresler (@bresler_zach) reported

    Why has Apple changed the Mac screenshot file type… @claudeai, @ChatGPTapp and @SlackHQ are now giving issues with the HEIC format Please change it back to png

  • lfdoyfydoydtd
    Kleptocracy (@lfdoyfydoydtd) reported

    @salesforce @SlackHQ Instead of buying other crappy software companies, create the best sales rep. SFDC 1.0>2.0>3.0... ITS ALL SO BROKEN. Broken company that had a chance to replace salespeople but didn’t use the data and systems they already had to make it happen with agents. WTF is agentforce?

  • Peace_full_in
    Aadriyaan (@Peace_full_in) reported

    @SlackHQ what's wrong with you? Why suddenly my account is showing deactivated and I can't even login back ?

  • 67steinip
    Steini (@67steinip) reported

    @kitayoshi_son @SlackHQ We've sent 2 emails so far nothing, they arent going to respond to you because this is a MASS event, you arent alone, we didnt even get the email people talk about and some others say that as well, we just got wiped. I don't think they will help you.

  • jpvalery
    Jp 🦝 (@jpvalery) reported

    First world problem but the fact that @SlackHQ uses cmd+shift+c instead of cmd+e for `code` formatting is a daily pain

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    7:30a Getting eMail down to zero. Planning out my day in Google Calendar. Loading the team in @SlackHQ with today's website production and support.

  • beingrushabh07
    Rushabh Shah (@beingrushabh07) reported

    Hi @SlackHQ, I’ve been unable to launch or load the iOS app for the past few hours. I have already tried logging out and back in, as well as a full uninstall and reinstall, but the issue persists. This is significantly impacting my work could you please look into this?

  • kevin0connell
    Kevin (@kevin0connell) reported

    @SlackHQ I can also replicate this problem

  • rebeurebel
    Lalbee (@rebeurebel) reported

    @SlackHQ you guys are mental. You barely warn your users about migration and delete 20% of your slack active orgs without repeated warnings? You guys think everyone reads your cute email newsletters? What about BIG RED WARNINGS daily on the slack app itself? Ridiculous. Please help us get our accounts back.

  • YukanL
    Ken Liao (@YukanL) reported

    It's been almost 2 days since @SlackHQ deleted our company workspace without warning. Aside from a vague email a few months ago about migrating to a different reseller in our region, there was no communication at all leading up to the deletion. Support only responds with the same message template telling us to reach out to sales and hasn't responded to followups since yesterday. Some of the worst SaaS customer service I've ever experienced. What are the best alternatives to Slack?

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