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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 3
Greater Noida, UP 2
Zahlé, Béqaa 1
Jewar, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • YukanL
    Ken Liao (@YukanL) reported

    It's been almost 2 days since @SlackHQ deleted our company workspace without warning. Aside from a vague email a few months ago about migrating to a different reseller in our region, there was no communication at all leading up to the deletion. Support only responds with the same message template telling us to reach out to sales and hasn't responded to followups since yesterday. Some of the worst SaaS customer service I've ever experienced. What are the best alternatives to Slack?

  • IamJoshJackson
    Josh Jackson (@IamJoshJackson) reported

    @scott_peterson4 @SlackHQ I wonder if they intentionally don't fix it so you keep opening the app to try and clear it

  • kzer_ai
    kzer_AI (@kzer_ai) reported

    @OpenAI @linear @SlackHQ The agent that pulls context from docs, email, chats, and code to update your Linear ticket: "status: someone else's problem"

  • exPUNISHER
    KC (@exPUNISHER) reported

    @salesforce @MrBeast @SlackHQ Jimmy texted Pyramid! Write that down, it won't be in the code though.

  • SeattleViewHome
    SeattleViewHomes (@SeattleViewHome) reported

    @MadronaVentures @SlackHQ @salesforce Should we expect investment & AI to be doubling down on the green economy now that no one credible is promoting the fossil fuel/engineered obsolescence economies to be sustainable or even beneficial?

  • HenryLSchuck
    Henry Schuck (@HenryLSchuck) reported

    EVERY @ZoomInfo customer can connect @claudeai and ZoomInfo together right now- but how about in @SlackHQ ? With Claude? Here’s how to build a targeted prospect list and account plan without leaving Slack. (In <5 minutes) Step 1: Ask Claude directly inside Slack to build you a list I asked for… “25 CROs and VPs of Sales based in Boston, at software companies between 500–1k employees, with $100M+ in funding. Name, title, email, mobile, total funding.” It taps straight into your Zoominfo database and all comes back right there in the channel. It even flags who is on your do not call list. Step 2: Pick an account. Ask Claude to prep you for the call, directly in Slack. It uses Zoominfo to pull every conversation you've had with them - calls, emails, pain points they've raised, products they use. It comes back with the leadership you NEED to know, what's happening at the account right now and specific angles that could help you win. This works inside Claude too when you connect it up to our MCP server - you can even ask it to build you a custom interface to sort, edit, and work the data however you want. Zoominfo is going to show up EVERYWHERE. Slack, Claude, wherever you're doing GTM work, your data should follow you there.

  • luigiremor
    Luigi ➔ nora.finance (@luigiremor) reported

    @discord @beeper I think I won't have this issue with @SlackHQ...

  • Aayush0994
    Aayush Desai (@Aayush0994) reported

    @SlackHQ can you please fix the unread notification that does not go away even after reading the message? Thanks!

  • mrtipton_art
    mr.tipton (@mrtipton_art) reported

    @pizzaboy @SlackHQ Nah, I’m that guy. Gotta fix it

  • ZevZoldan
    Zev Zoldan (@ZevZoldan) reported

    Hot take for the AI founders knocking @SlackHQ: Slack doesn’t have a “communication problem.” Teams do. Most “ignored messages” aren’t about noise, attention spans, or channel chaos. It’s because Slack messages have zero structure. No timing. No follow-through. No visibility. Just text thrown into the void and a prayer. The second you add structure — forms, confirmations, simple logic — everything changes. People actually respond. Leaders stop guessing. Teams stop resending the same message 12 times. Slack doesn’t need fewer messages. It needs smarter ones. That’s what we’re building with @TryThreadly.

  • SharonA01558624
    Sharon Akinyi (@SharonA01558624) reported

    @SlackHQ We are having issues with sending or receiving messages on Slack. We have raised a ticket but no response from the Support team. It's been more than 48hours. We start work in a couple of hours!!

  • franferbel
    F. Fernández-Beltrán (@franferbel) reported

    Hey @SlackHQ — it’s been 3 days waiting for a response from your Help Center. For a platform that sells efficiency and seamless communication, this feels… ironic. Is this really the standard for customer support? 🤔

  • psifertex
    Jordan Wiens (@psifertex) reported

    @SlackHQ OH NO! What did you do?! CMD-K no longer shows me a list of unread slack channels to navigate to. I sincerely hope this is a bug that's fixed ASAP. This is 100% the most critical feature I use in almost any daily piece of tech. Please fix!!!!

  • imTulip
    Tulip 🌷 ☮️ (@imTulip) reported

    Is @SlackHQ down?

  • rebeurebel
    Lalbee (@rebeurebel) reported

    @SlackHQ you guys are mental. You barely warn your users about migration and delete 20% of your slack active orgs without repeated warnings? You guys think everyone reads your cute email newsletters? What about BIG RED WARNINGS daily on the slack app itself? Ridiculous. Please help us get our accounts back.

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