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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 1
Brest, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • 202409R
    miya (@202409R) reported

    @ManusAI @SlackHQ This kind of UX that charges users instantly without a clear confirmation step is unacceptable. @ManusAI please fix this and issue a refund. Users should NOT be charged $394 by mistake.

  • johancutych
    Johan Cutych (@johancutych) reported

    first you need to fix the rate limits @SlackHQ

  • Jordy_vD_
    Jordy.app (@Jordy_vD_) reported

    . @SlackHQ slack gets a lot of things right, but the iOS app’s search functionality is very bad. Can I please chat with someone who can then hopefully fix it?

  • 67steinip
    Steini (@67steinip) reported

    @kitayoshi_son @SlackHQ We've sent 2 emails so far nothing, they arent going to respond to you because this is a MASS event, you arent alone, we didnt even get the email people talk about and some others say that as well, we just got wiped. I don't think they will help you.

  • OneTrueHomie
    𝐎𝐧𝐞𝐓𝐫𝐮𝐞𝐇𝐨𝐦𝐢𝐞(👑,👑) (@OneTrueHomie) reported

    isn't this the same problem @PromptQL promised @sama in order to kill @SlackHQ ?

  • karrisaarinen
    Karri Saarinen (@karrisaarinen) reported

    @gustaf @ycombinator @SlackHQ I’d say Slack. Haven’t really experienced those issues you mention. Unless my internet is very bad. iMessage/whatsapp overly phone and counterparty focused so I’m more often wondering if the message actually got delivered or not and if the problem is me or them. Slack is more of a server and it doesn’t send the message if it doesn’t work.

  • Gr8fulTr8s
    Kelly Carter (@Gr8fulTr8s) reported

    @SlackHQ issues connecting to a new workspace. Where can I get support?

  • Beryl2021
    Beryl (@Beryl2021) reported

    @SlackHQ Same here. Our workspace is also showing as deleted and we're locked out. Billing is up to date and no one on our team triggered this. Glad to know we're not the only ones, but this is a major glitch. We’ve already reached out to support but haven't heard back yet 😢

  • YukanL
    Ken Liao (@YukanL) reported

    It's been almost 2 days since @SlackHQ deleted our company workspace without warning. Aside from a vague email a few months ago about migrating to a different reseller in our region, there was no communication at all leading up to the deletion. Support only responds with the same message template telling us to reach out to sales and hasn't responded to followups since yesterday. Some of the worst SaaS customer service I've ever experienced. What are the best alternatives to Slack?

  • AgentAkki
    Akshay (✈️ NYC) (@AgentAkki) reported

    @kurushdubash @patriciosainzr @SlackHQ 👋I work at Slack. Could you share a screenshot or more details on what's not working?

  • teenmd
    Sophia Yen MD (@teenmd) reported

    .@SlackHQ Why don't you have human service agents? You are a GIANT company used by many. The only contact us is via a webform?

  • rabmemari
    Rab Memari (@rabmemari) reported

    @chriskim_dev @Teknium No problem. I think its more of a @SlackHQ problem, but happy to check if I can fix it in Hermes and push a PR

  • nlevin
    Noah Levin (@nlevin) reported

    @SlackHQ mobile unread state bugs continue to be quite a painful and frustrating issue… plz fix 🙏

  • MohschinoKhan
    AK (@MohschinoKhan) reported

    @daveamsterdam20 @SlackHQ Same issue here wtf is going on!! @SlackHQ

  • vasundhar
    Son of Earth (@vasundhar) reported

    @SlackHQ there is issue with your cache where you store message send failure and likes

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