Slack Outage Map
The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Slack users affected:
Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Birmingham, England | 1 |
| Greenville, SC | 1 |
| Morsang-sur-Orge, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Mazy (@danmazy1) reported@SlackHQ I'm the sole owner of a paid workspace. Changed my number + email, so recovery doesn't work. I can verify via billing/credit card. Support can't help. Can't log in, can't add employees. There has to be a manual verification process. Please escalate.
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Antonio Ventre (@antonioventre_) reportedA lot of companies in Hong Kong today got kicked out from shared @SlackHQ channels with clients etc However, Slack sent multiple emails to everyone back in February to move to Alibaba Cloud We did the migration in March, for 2 of our companies, and forced to do yearly plans (can’t do monthly subs with Alibaba Cloud) No major issues faced, apart from the fact that we doubled paid, since after the yearly payment they charged monthly again (but said that they will refund) If anyone has problems DM me, I have direct phone access with a representative and could fix this potentially asap
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Yariv Ashkenazy (@YarivAshkenazy) reported@AltKek420 @SlackHQ @salesforce 1. Are you using Slack or Teams? 2. What size company do you work for? 3. What are the main problems you face with Slack? 4. What is a recent bad experience you had with Slack? 5. Would you be open for design partnership to build with us our product to address your needs?
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Ryan Petersen (@typesfast) reported@Benioff When I copy numbered lists from ChatGPT into @SlackHQ, you always converts every number into a 1. Very annoying, please fix.
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HOURLY LIFE of Fred Campos (@FredsDaily) reported7:30a Getting eMail down to zero. Planning out my day in Google Calendar. Loading the team in @SlackHQ with today's website production and support.
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Dominik (@DominikSklyarov) reported@AmenaiSabuwala @SlackHQ You were literally educated last time that it's a splash screen you're "redesigning" into a login screen. why?
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Paul Vu (@paulvutv) reported@jarredsumner @SlackHQ It’s low priority they still have to fix performance of their slow app
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Lalbee (@rebeurebel) reported@SlackHQ you guys are mental. You barely warn your users about migration and delete 20% of your slack active orgs without repeated warnings? You guys think everyone reads your cute email newsletters? What about BIG RED WARNINGS daily on the slack app itself? Ridiculous. Please help us get our accounts back.
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Slavko Kovačević (@realslavko) reported@SlackHQ Fix notifications first
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Asif (@asifmghafoor) reportedHi @SlackHQ out workspace (Spacious) has been deleted by mistake - no notification or emails or anything. We need this restored with history. Can someone please help? We have sent several support requests over the past few hours and no one has responded
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andrei alikimovich (@lkmvch) reported@nlevin @SlackHQ Have the same issue :/ annoying
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Steini (@67steinip) reported@kitayoshi_son @SlackHQ We've sent 2 emails so far nothing, they arent going to respond to you because this is a MASS event, you arent alone, we didnt even get the email people talk about and some others say that as well, we just got wiped. I don't think they will help you.
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David Rose (@david_navigator) reported@SlackHQ If it's based on Salesforce's support AI, then we're off. It's terrible and ends up taking twice as long to do what we want.
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chimpp 🐒 (@WhoeverTheFuk) reported@SlackHQ down?
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heatherm.eth (@heathermhuang) reported@SlackHQ need urgent help our active Slack workspace suddenly got deleted.