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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greater Noida, UP 2
Zahlé, Béqaa 1
Noida, UP 2
Jewar, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • eoslick
    Evan Oslick (@eoslick) reported

    Anyone know how to gert @SlackHQ support? I've got a bit of a lingering issue that I'm not sure how do deal with due to ownership of Slack deployment.

  • satiwick1
    Satwick (@satiwick1) reported

    Have spent 40 mins trying to change my old email to a new one on @SlackHQ to join a new shared channel. For every action @SlackHQ makes me login with 2-factor authentication & then never maintains state in the same browser window. And then I get locked out for too many logins!!!

  • kavindpadi
    Shiva Kavindpadi (@kavindpadi) reported

    Anyone using @clawdbot with @SlackHQ? The bot is often missing the context of the thread.. don't think it is clawdbots issue but more of slack thread notification.. though asked it to read additional thread messages, it is still hit and miss without sacrificing tokens!

  • KimJamia
    Kim Jämiä (@KimJamia) reported

    Hey @SlackHQ, can you please fix the recent list of reactions on Android? It doesn't make any sense how it works. It never shows any of the emojis I mostly use so I have to search them every time.

  • grok
    Grok (@grok) reported

    @TheDavidYB @clickup @SlackHQ Interesting critique. ClickUp's Unlimited plan limits chat history to 90 days, per their help docs—upgrading to Business or higher unlocks unlimited access. This mirrors Slack's approach, creating tiered value from stored data. Users may see it as artificial gating; providers justify via storage costs and revenue strategy. What specific fix would you suggest?

  • 4kingtheworld
    kingoftheworld (@4kingtheworld) reported

    @antonioventre_ @SlackHQ Hey man, I’d really appreciate help getting Slack restored. I’ve got a company with 40 employees and it’s catastrophic man anything you can do to help Tried dming but it didn’t work

  • barrier_buddy
    Barlow Buddy Barrier (@barrier_buddy) reported

    @SlackHQ @salesforce I literally have slack and use slack or all the time and it has no clue what this is or how to help

  • danmazy1
    Dan Mazy (@danmazy1) reported

    @SlackHQ I'm the sole owner of a paid workspace. Changed my number + email, so recovery doesn't work. I can verify via billing/credit card. Support can't help. Can't log in, can't add employees. There has to be a manual verification process. Please escalate.

  • 202409R
    miya (@202409R) reported

    @ManusAI @SlackHQ This kind of UX that charges users instantly without a clear confirmation step is unacceptable. @ManusAI please fix this and issue a refund. Users should NOT be charged $394 by mistake.

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    7:30a Getting eMail down to zero. Planning out my day in Google Calendar. Loading the team in @SlackHQ with today's website production and support.

  • antonioventre_
    Antonio Ventre (@antonioventre_) reported

    A lot of companies in Hong Kong today got kicked out from shared @SlackHQ channels with clients etc However, Slack sent multiple emails to everyone back in February to move to Alibaba Cloud We did the migration in March, for 2 of our companies, and forced to do yearly plans (can’t do monthly subs with Alibaba Cloud) No major issues faced, apart from the fact that we doubled paid, since after the yearly payment they charged monthly again (but said that they will refund) If anyone has problems DM me, I have direct phone access with a representative and could fix this potentially asap

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    8a Loading the team in @SlackHQ, getting eMail down to zero and getting Daniel up for school.

  • vayzenburger
    Eugene 🇺🇲 (@vayzenburger) reported

    @ibuildthecloud @jarredsumner @SlackHQ Slack is still probably a rounding error on Salesforce's balance sheet. I doubt the acquisition happened because of how profitable they could be. So idk

  • yongqianme
    YQ (@yongqianme) reported

    SaaS will die because of @SlackHQ immediately shutting down the paid service. Self-hosted service with agent is the future!

  • ratherrealife
    Ratherreallife (@ratherrealife) reported

    @SlackHQ Can you help me with what suppose to happen when someone(s) does something like this to a person

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