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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 1
Greenville, SC 1
Morsang-sur-Orge, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    7:30a Getting eMail down to zero. Planning out my day in Google Calendar. Loading the team in @SlackHQ with today's website production and support.

  • AskJatinSaini
    Jatin Saini (@AskJatinSaini) reported

    @aouabch Most teams don’t fail to scale because of bad tools. They fail because every new tool hides the same old inefficiency. IMO @clickup and @SlackHQ aren’t the problem. It’s the illusion that organisation = progress.

  • r3curx
    Vincent (@r3curx) reported

    @SlackHQ your file uploads are terrible

  • JustSteveKing
    JustSteveKing (@JustSteveKing) reported

    @heyandras @SlackHQ I had the same issue, but it's like $3.50 or something per user a month - so for just me it was easier to pay it

  • YukanL
    Ken Liao (@YukanL) reported

    It's been almost 2 days since @SlackHQ deleted our company workspace without warning. Aside from a vague email a few months ago about migrating to a different reseller in our region, there was no communication at all leading up to the deletion. Support only responds with the same message template telling us to reach out to sales and hasn't responded to followups since yesterday. Some of the worst SaaS customer service I've ever experienced. What are the best alternatives to Slack?

  • KaiAchak
    Hagman (@KaiAchak) reported

    @SlackHQ Oi are you guys crashing? Your app on windows is hella slow. Edit messages not working and reactions disappear/not working properly 🙉

  • i_cirkovic
    Kristal Met Dejmon (@i_cirkovic) reported

    Soo.. @Zoom @SlackHQ @canva down.. what else?

  • kyukxs
    Mutatyo (@kyukxs) reported

    New Slack Design is terrible. @SlackHQ can I revert to a previous version just a few updates from this one!

  • MATTtheWEISS
    Matthew Weissman (@MATTtheWEISS) reported

    @cjhuts @claudeai @SlackHQ Any service related ai platforms you would consider for your agency ? Or any ai platforms in general?

  • maximilianyuen
    Max.Y (@maximilianyuen) reported

    @RealFeatBit @SlackHQ same. and just yesterday they push new AI....wonder is it relevant. no email notification, all connections and their official server status are normal. can open new workspace no problem.

  • franferbel
    F. Fernández-Beltrán (@franferbel) reported

    Hey @SlackHQ — it’s been 3 days waiting for a response from your Help Center. For a platform that sells efficiency and seamless communication, this feels… ironic. Is this really the standard for customer support? 🤔

  • anmolarora_tw
    Anmol (@anmolarora_tw) reported

    Not sure if it’s just me but uploading images on Slack has been super slow and there’s no progress shown and no clue what’s happening. At least a small progress bar would help. @SlackHQ

  • typesfast
    Ryan Petersen (@typesfast) reported

    @Benioff When I copy numbered lists from ChatGPT into @SlackHQ, you always converts every number into a 1. Very annoying, please fix.

  • david_navigator
    David Rose (@david_navigator) reported

    @SlackHQ If it's based on Salesforce's support AI, then we're off. It's terrible and ends up taking twice as long to do what we want.

  • jkudish
    Joey Kudish (@jkudish) reported

    @mike_hasarms @SlackHQ Perhaps not but I’m in a few so they should force them to move elsewhere or do something about the spam. It’s a problem

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