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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ródos, South Aegean 1
Belo Horizonte, MG 1
Jewar, UP 2
Colorado Springs, CO 1
South Point, Mont Fleuri 1
Bismarck, ND 1
Noida, UP 3
Greater Noida, UP 1
Zahlé, Béqaa 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • hey_amandam
    Amanda (@hey_amandam) reported

    @TejasKumar_ @SlackHQ Yes 👏 The issue with this (and all things like it) for me is that there seems to be some idea that anyone sees "AI" and immediately associates that with some value. What user pain of mine are you solving? I literally do not care if you are using AI or not to solve it, I just want the best experience. Explore AI as a cta is a waste of space and my mental energy

  • MATTtheWEISS
    Matthew Weissman (@MATTtheWEISS) reported

    @cjhuts @claudeai @SlackHQ Any service related ai platforms you would consider for your agency ? Or any ai platforms in general?

  • MohschinoKhan
    AK (@MohschinoKhan) reported

    @daveamsterdam20 @SlackHQ Same issue here wtf is going on!! @SlackHQ

  • PlotnikovDev
    Evgeny (@PlotnikovDev) reported

    @adilmania @SlackHQ What problem with slack? We use slack and discord.

  • troy_ruediger
    Troy Ruediger (@troy_ruediger) reported

    @Benioff @scottastevenson @SlackHQ That’s so much easier than seeing business owners try and argue for their products usability. Could very well be user error but irrelevant after this approach. Both sides on the same team working to make things better. Very smooth MB.

  • danmazy1
    Dan Mazy (@danmazy1) reported

    @SlackHQ I'm the sole owner of a paid workspace. Changed my number + email, so recovery doesn't work. I can verify via billing/credit card. Support can't help. Can't log in, can't add employees. There has to be a manual verification process. Please escalate.

  • JoshCaughtFire
    josh (@JoshCaughtFire) reported

    @peduarte @SlackHQ I like how the proposed community note is like ‘no they can’t’ then you read the slack docs and there is a self service export tool for org owners

  • darcy_jpa
    Darcy (@darcy_jpa) reported

    @SlackHQ @linear @cursor_ai Slack is a garbage product. Everything about it is trash. The reliability is trash, the support is trash, and the way you handle users is absolute trash. Impressive how consistently terrible you manage to be.

  • philliphaydon
    🇹🇼 Phillip Haydon 🇹🇼 (@philliphaydon) reported

    Its really disappointing that @SlackHQ status page suggests its up, when it's clearly down and you can get up to date status from X users who are reporting the same issues.

  • anmolarora_tw
    Anmol (@anmolarora_tw) reported

    Not sure if it’s just me but uploading images on Slack has been super slow and there’s no progress shown and no clue what’s happening. At least a small progress bar would help. @SlackHQ

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    7:30a Back home, getting the boys up, getting eMail down to zero, loading the team up with today's support and production website work (in @SlackHQ).

  • YukanL
    Ken Liao (@YukanL) reported

    It's been almost 2 days since @SlackHQ deleted our company workspace without warning. Aside from a vague email a few months ago about migrating to a different reseller in our region, there was no communication at all leading up to the deletion. Support only responds with the same message template telling us to reach out to sales and hasn't responded to followups since yesterday. Some of the worst SaaS customer service I've ever experienced. What are the best alternatives to Slack?

  • JustSteveKing
    JustSteveKing (@JustSteveKing) reported

    @heyandras @SlackHQ I had the same issue, but it's like $3.50 or something per user a month - so for just me it was easier to pay it

  • ArielSterman
    Ariel Sterman (@ArielSterman) reported

    Is @SlackHQ down? heard it here first.

  • mavexpress1
    Mav (@mavexpress1) reported

    @SlackHQ you need to look into your app. The whole communication functionality is terrible, and it Lags alot

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