Slack Outage Map
The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Slack users affected:
Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 1 |
| Brest, Brittany | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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miya (@202409R) reported@ManusAI @SlackHQ This kind of UX that charges users instantly without a clear confirmation step is unacceptable. @ManusAI please fix this and issue a refund. Users should NOT be charged $394 by mistake.
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Johan Cutych (@johancutych) reportedfirst you need to fix the rate limits @SlackHQ
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Jordy.app (@Jordy_vD_) reported. @SlackHQ slack gets a lot of things right, but the iOS app’s search functionality is very bad. Can I please chat with someone who can then hopefully fix it?
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Steini (@67steinip) reported@kitayoshi_son @SlackHQ We've sent 2 emails so far nothing, they arent going to respond to you because this is a MASS event, you arent alone, we didnt even get the email people talk about and some others say that as well, we just got wiped. I don't think they will help you.
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𝐎𝐧𝐞𝐓𝐫𝐮𝐞𝐇𝐨𝐦𝐢𝐞(👑,👑) (@OneTrueHomie) reportedisn't this the same problem @PromptQL promised @sama in order to kill @SlackHQ ?
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Karri Saarinen (@karrisaarinen) reported@gustaf @ycombinator @SlackHQ I’d say Slack. Haven’t really experienced those issues you mention. Unless my internet is very bad. iMessage/whatsapp overly phone and counterparty focused so I’m more often wondering if the message actually got delivered or not and if the problem is me or them. Slack is more of a server and it doesn’t send the message if it doesn’t work.
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Kelly Carter (@Gr8fulTr8s) reported@SlackHQ issues connecting to a new workspace. Where can I get support?
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Beryl (@Beryl2021) reported@SlackHQ Same here. Our workspace is also showing as deleted and we're locked out. Billing is up to date and no one on our team triggered this. Glad to know we're not the only ones, but this is a major glitch. We’ve already reached out to support but haven't heard back yet 😢
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Ken Liao (@YukanL) reportedIt's been almost 2 days since @SlackHQ deleted our company workspace without warning. Aside from a vague email a few months ago about migrating to a different reseller in our region, there was no communication at all leading up to the deletion. Support only responds with the same message template telling us to reach out to sales and hasn't responded to followups since yesterday. Some of the worst SaaS customer service I've ever experienced. What are the best alternatives to Slack?
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Akshay (✈️ NYC) (@AgentAkki) reported@kurushdubash @patriciosainzr @SlackHQ 👋I work at Slack. Could you share a screenshot or more details on what's not working?
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Sophia Yen MD (@teenmd) reported.@SlackHQ Why don't you have human service agents? You are a GIANT company used by many. The only contact us is via a webform?
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Rab Memari (@rabmemari) reported@chriskim_dev @Teknium No problem. I think its more of a @SlackHQ problem, but happy to check if I can fix it in Hermes and push a PR
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Noah Levin (@nlevin) reported@SlackHQ mobile unread state bugs continue to be quite a painful and frustrating issue… plz fix 🙏
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AK (@MohschinoKhan) reported@daveamsterdam20 @SlackHQ Same issue here wtf is going on!! @SlackHQ
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Son of Earth (@vasundhar) reported@SlackHQ there is issue with your cache where you store message send failure and likes