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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ródos, South Aegean 1
Belo Horizonte, MG 1
Jewar, UP 2
Colorado Springs, CO 1
South Point, Mont Fleuri 1
Bismarck, ND 1
Noida, UP 3
Greater Noida, UP 2
Zahlé, Béqaa 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • casspa
    Cass Anderson (@casspa) reported

    @Yonar87 @SlackHQ same issue here. Just sent them an email. Their status landing page says they've been 100% find this quarter which makes me think maybe they just don't update that page?

  • teenmd
    Sophia Yen MD (@teenmd) reported

    .@SlackHQ Why don't you have human service agents? You are a GIANT company used by many. The only contact us is via a webform?

  • kyukxs
    Mutatyo (@kyukxs) reported

    New Slack Design is terrible. @SlackHQ can I revert to a previous version just a few updates from this one!

  • MarketingMax
    MarketingMax.com (@MarketingMax) reported

    I never call out bad marketing But this is just infuriating. I pay them thousands of dollars a year, have the app installed in my computer, phone, and even iPad … so why did I get this? And why is it not optimized for dark iPhones? Let me know if you need help @SlackHQ @Benioff

  • teostealth
    Teo Vanyo Adiputra (@teostealth) reported

    @karrisaarinen @SlackHQ The handoff from Slack discussion to actual tracked issue is where most teams drop the ball - keeping that loop tight is harder than it sounds.

  • immehmetali
    Mehmet Ali (@immehmetali) reported

    @SlackHQ Context is necessary but not sufficient. The real bottleneck is decision architecture: knowing when to retrieve, when to reason, and when to act. More context doesn't fix a broken agent loop.

  • karrisaarinen
    Karri Saarinen (@karrisaarinen) reported

    @gustaf @ycombinator @SlackHQ I’d say Slack. Haven’t really experienced those issues you mention. Unless my internet is very bad. iMessage/whatsapp overly phone and counterparty focused so I’m more often wondering if the message actually got delivered or not and if the problem is me or them. Slack is more of a server and it doesn’t send the message if it doesn’t work.

  • technopaul
    Paul Tellefsen (@technopaul) reported

    @SlackHQ Anyone else having app problems on MacOS when you go to resize the window it moves it instead of sizing? Been like this for a month or more now!

  • lfdoyfydoydtd
    Kleptocracy (@lfdoyfydoydtd) reported

    @salesforce @SlackHQ Instead of buying other crappy software companies, create the best sales rep. SFDC 1.0>2.0>3.0... ITS ALL SO BROKEN. Broken company that had a chance to replace salespeople but didn’t use the data and systems they already had to make it happen with agents. WTF is agentforce?

  • alvaisy
    Awais alwaisy (@alvaisy) reported

    @adilmania @SlackHQ what's wrong with slack. bunch of alternatives. each one made money. slack is still stable and useful. i don't have any issue with slakc except limited message history for free users

  • aunder
    April Underwood (@aunder) reported

    In this day and age of infosec threats, this subject line from @SlackHQ is a bad call. After the brief cortisol spike that someone using the name Miles Davis had joined our Slack, I scrolled down, and then just wondered why on earth I would want this in my work communication tool.

  • asifmghafoor
    Asif (@asifmghafoor) reported

    Hi @SlackHQ out workspace (Spacious) has been deleted by mistake - no notification or emails or anything. We need this restored with history. Can someone please help? We have sent several support requests over the past few hours and no one has responded

  • nadavc
    Nadav Cohen (@nadavc) reported

    hey @SlackHQ i'm running into issues with app creation, even blank ones. can you pls take a look?

  • satiwick1
    Satwick (@satiwick1) reported

    Have spent 40 mins trying to change my old email to a new one on @SlackHQ to join a new shared channel. For every action @SlackHQ makes me login with 2-factor authentication & then never maintains state in the same browser window. And then I get locked out for too many logins!!!

  • jorilallo
    Jori Lallo (@jorilallo) reported

    @pizzaboy @karrisaarinen @SlackHQ It's still the same agent with capability to access everything as the caller user can. If you're calling it in the channel, it has that as context so it will file issue into the project by default and answer questions about the project without you needing to name it separately. If there's situatons where it's not working as intended, would love to get screenshots

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