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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brest, Brittany 1
Ródos, South Aegean 1
Belo Horizonte, MG 1
Jewar, UP 1
Colorado Springs, CO 1
South Point, Mont Fleuri 1
Bismarck, ND 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • YukanL
    Ken Liao (@YukanL) reported

    It's been almost 2 days since @SlackHQ deleted our company workspace without warning. Aside from a vague email a few months ago about migrating to a different reseller in our region, there was no communication at all leading up to the deletion. Support only responds with the same message template telling us to reach out to sales and hasn't responded to followups since yesterday. Some of the worst SaaS customer service I've ever experienced. What are the best alternatives to Slack?

  • jason_alco
    Jason Alco (@jason_alco) reported

    @SlackHQ Our team loves the platform, but we really need to fix the mark unread feature. It’s been broken for years now. First, you should be able to mark a channel as unread without opening the channel and selecting a message. Second, half the time marking a message as unread doesn’t work. I have to go message by message, trying over and over until one works. Please fix this, thank you 🫠

  • BelmontJockey
    New Chapter Reprise Inigo Montoya (@BelmontJockey) reported

    AVOID using @SlackHQ at all costs. The UI is TERRIBLE. I get random notifications under "Activity" and it is impossible to find. So there is a red bubble notification that will never goes away. It happens all of the time. FREAKING TERRIBLE! Impossible to track down.

  • Langerius
    LANGERIUS (@Langerius) reported

    @BarknTuncer @SlackHQ yeah notification sync issues are still surprisingly common

  • AI_for_Science
    AI for Science (@AI_for_Science) reported

    Our community slack channel with 1800 active members have been affected by the massive channel delete from Slack, we have tried to email them, call them but received no helpful support for a week. @SlackHQ Really appreciate if anyone could help bring our community back 🙏🙏🙏

  • calvinclee
    Calvin Lee (@calvinclee) reported

    @SlackHQ the mobile app has significantly regressed. why do I have a DM tab and an activity tab that only lets me filter down to DMs again? I want to easily filter for mentions.

  • mrtipton_art
    mr.tipton (@mrtipton_art) reported

    @pizzaboy @SlackHQ Nah, I’m that guy. Gotta fix it

  • jabawack81
    Peval 🇮🇹 🇪🇺 🇬🇧🏳️‍🌈 (@jabawack81) reported

    @gabsmashh Once nearly turned down a job interview because the invite came through @MicrosoftTeams. Spent the whole call trying to casually work out if they used @SlackHQ instead. They did.

  • immehmetali
    Mehmet Ali (@immehmetali) reported

    @SlackHQ Context is necessary but not sufficient. The real bottleneck is decision architecture: knowing when to retrieve, when to reason, and when to act. More context doesn't fix a broken agent loop.

  • Beryl2021
    Beryl (@Beryl2021) reported

    @SlackHQ Same here. Our workspace is also showing as deleted and we're locked out. Billing is up to date and no one on our team triggered this. Glad to know we're not the only ones, but this is a major glitch. We’ve already reached out to support but haven't heard back yet 😢

  • AgentAkki
    Akshay (✈️ NYC) (@AgentAkki) reported

    @RTFern @SlackHQ Sorry about that, Ryan! I work at slack. Tell me more about what’s not working for you?

  • JonShapeShift
    Jon ShapeShift (@JonShapeShift) reported

    @lorenzodoteth @SlackHQ Having same issue, driving me nuts

  • todotodo17731
    Tabish (@todotodo17731) reported

    @SlackHQ please improve your Software... 70-80% time we face audio issue.. I think your Software in not production Ready... Why ******* companies using such Software... Hello hwllo Hello .. *******... M I Audioable.... Hello can u hear me.

  • matt_slotnick
    Matt Slotnick (@matt_slotnick) reported

    hello @SlackHQ team there’s a very annoying bug that makes agents in slack significantly worse UX and is probably crushing engagement. can someone help

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    7:30a Getting eMail down to zero and loading up the team in @SlackHQ.

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