Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lexington, MA 1
Creil, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • SquidDLane Ryan Lane (@SquidDLane) reported

    The quality of the @SlackHQ client has really dropped in the past year or so. Frequent, obvious, bugs. The dialog for adding files/images is unusable (I can never find anything and have to use finder to drag in files). View flickering, client lag, and general performance issues.

  • dedward11 Deborah Edwards (@dedward11) reported

    @SlackHQ Good afternoon Slack peeps! We've had a change with notifications this week. We are no longer receiving our pop up or audible notifications when someone replies IN A THREAD that we are part of. We have made no changes to our settings. Can you help us out?

  • stelstuff stel (@stelstuff) reported

    @LeahNeukirchen @SlackHQ Gotta cut down those server costs 😝

  • HollyMills31 🗣 Will you shut up, Man?🗯 (@HollyMills31) reported

    Hey, @SlackHQ . Question - I've been logged out bit I haven't received an email. Checked all inboxes. Is this a common issue or an I missing something/doing something wrong? I gotta work. 🙃

  • meglio meglio (@meglio) reported

    @SlackHQ serious UX issue with Slack for MacOS: if samba directory is set to auto-mount in Finder, and if it is not available, Slack will freeze for 30+ seconds and show no window when that samba directory is not available. Resolves only after MacOS shows "can't connect".

  • Sahiba1095 Sahiba (@Sahiba1095) reported

    @WhatsApp should allow you to send messages to your own contact like @SlackHQ does. WhatsApp is the app I frequently use through out the day and I’d rather take down important notes in the ‘self’ WhatsApp chat than go into the notes app in my phone.

  • Magnusg15 Magnus Gordon (@Magnusg15) reported

    @SlackHQ here's how you fix mobile, you dont need to do anything funky with adding a bar to the top, right now you dont really leverage swipe up gesture function, let super users swipe up on the mobile conversation to default to a search conversation tab.

  • CliveAndrews Clive Andrews (@CliveAndrews) reported

    @SlackHQ Is it my imagination, or does “Reply in thread” not work on the iOS app? Just seems to post a whole new message. Don’t have this problem in the macOS app.

  • curlybecs curlybecs (@curlybecs) reported from Bromley, England

    Having @SlackHQ connectivity issues today. I feel like maybe we should collab and make the connectivity issues line up with the #EURO2020 schedule, not before?

  • tinybaby tinybaby (@tinybaby) reported

    @SlackHQ i hate the little thing sliding down every time i click on a channel or scroll around. it's very distracting. tkae it away please. thank you

  • WinningFactory Ned👽 (@WinningFactory) reported

    @SlackHQ What on earth is the problem with listing channel members on right hand side? Is it a technical issue? Everyone wants to see who's available without clicking on anything, surely? Why did you remove it?

  • Derek3Di derek3Di (@Derek3Di) reported

    Does anyone else have issues with joining @SlackHQ channels? Maybe I’m just not understanding something, somehow I was able to join one but now I got no clue!

  • GodOfGrandeur Tajinder Gill (@GodOfGrandeur) reported

    @SlackHQ having a issue with unfollow thread missing in web and desktop app but has it in mobile. Any suggestions how I get back on all devices?

  • murtaugh Tim Murtaugh (@murtaugh) reported

    @SlackHQ Yeah, it's the hiding that's the problem. It's hiding while the app isn't in focus, so it's drawing my attention away from the task that is.

  • lsmith Lukas Kahwe Smith (he/him) (@lsmith) reported

    @SlackHQ so resetting the cache fixed the issue .. but seemingly only temporarily. it is back now.

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