Slack Outage Map
The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Slack users affected:
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Multimedia
Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 1 |
| Salt Lake City, UT | 1 |
| Miami, FL | 1 |
| Bath, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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Pratik Patel
(@amateurskier) reported
It would be great if @SlackHQ had an option to move a message to another channel [within few mins of posting it]. It could save few minutes spent on: 1. Copy 2. Delete 3. Paste 4. Fix formatting if it's messed up.
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QueenP👑
(@BistronPatricia) reported
@thelilpanda @SlackHQ Our Server is crashing since a week all 3-5 Minutes! We payed for an unplayable Game and Theres No Help of some1 of you! I know you Guys have a Lot to do but this should be fixed in first priority! Pretty sure Here are dupers on its way! Its No Fun anymore! Fix this!
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pcap
(@_pcap_) reported
@powcannabis @SlackHQ did this to someone that DMed me at 830 this AM. terrible experience w the product @SlackHQ
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aimers
(@aimersss) reported
@SlackHQ In the newest desktop update WHY WHY WHY did you change where the pinned items show up? Now the help menu is there instead of what I actually need on a day-to-day basis. It has crippled my workflow.
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Dimitar Nestorov
(@dimitarnestorov) reported
@SlackHQ Why can't I see shared screens on iOS? @MicrosoftTeams doesn't have this issue...
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A Dam
(@maugriman) reported
@mbarrin @SlackHQ I think the worst thing that could happen at @SlackHQ would be having trouble as a new started being on boarded to the company Slack instance
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Pranav Pai Vernekar
(@ppv999) reported
@SlackHQ Curious to know why does it open in different locations? How does it help the user? Not sure if I am missing a better way to use @SlackHQ here.
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J
(@J38563528) reported
@SlackHQ Status - paid subscriptions - My account is just Full members I didn't find an answer on help center...
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Patrick Mahoney
(@Patrick77712224) reported
@thelilpanda @SlackHQ Adam mind looking into an issue with eu server gen 2 1598 It keeps crashing every 5 mins on Xbox.
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Wilson
(@wilsonthetrader) reported
Been an early user of Slack since the early days. Always love their platform, but now it has gone down the drain. #startup @SlackHQ
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Mike Henney
(@MikeHenney1) reported
@thelilpanda @SlackHQ Adam can you please help us with Xbox official server 1427 NA Crystal isles. Server was not on list for a couple of days and has now come back but nobody can connect to it. It says could not retrieve address. Has been like this for 7 days. Worried our base will auto decay
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TriploidTree
(@TriploidTree) reported
@mbarrin @SlackHQ They could have terrible coffee?
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Alexander Conroy
(@geilt) reported
One thing I have learned about Customer Service for our product...is that people HATE tickets. We do our support through @SlackHQ. We still offer email & phone support, but from people who have and haven't used Slack, they all love being just a message away from service.
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Samuel
(@ArkAddictExtrem) reported
@Jatheish @SlackHQ Ya really rely on slackHQ how well does it keep up with files ? I never used it before is it worth having jat? Considering on getting the app for documention issues I have with my own stuff I cant find anything sometimes 🤓
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Annagray Campbell
(@annagray_c) reported
Gauging the crowd - does the mobile @SlackHQ app work well for anyone? I’ve gotten lots of feedback about trouble logging in, accessing workspaces, and not getting important notifications. Have also struggled with this using my phone only. 🤔
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