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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
Greater Noida, UP 1
Birmingham, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • fullstackpython
    Matt Makai | Full Stack Python | Plushcap (@fullstackpython) reported

    How is @SlackHQ’s video & audio file transcription still so inaccurate? Just use @AssemblyAI or give us an option to use a different provider rather the terrible model you’ve got. It’s frustrating to post a video and the default transcription subtitle is riddled with errors

  • typesfast
    Ryan Petersen (@typesfast) reported

    @Benioff When I copy numbered lists from ChatGPT into @SlackHQ, you always converts every number into a 1. Very annoying, please fix.

  • todotodo17731
    Tabish (@todotodo17731) reported

    @SlackHQ please improve your Software... 70-80% time we face audio issue.. I think your Software in not production Ready... Why ******* companies using such Software... Hello hwllo Hello .. *******... M I Audioable.... Hello can u hear me.

  • smalkana
    Saleem Malkana (@smalkana) reported

    @nlevin @SlackHQ Totally fair. We want to fix this bug and ones like it, overall keeping a high quality bar across Slack. We think we've found and patched this: can you hard reload Slack (Cmd + Shift + R), 2x if needed, and LMK if this is resolved? If not, we'd love device logs to help us get this fixed. DM'ing you now 🙏🏽

  • JerLevine
    Jeremy Levine (@JerLevine) reported

    @SlackHQ you guys have a gnarly bug and flow issue on iPad that makes the catchup feature (my fav ever) almost unusable. When I forward a message the app often crashes. If it doesn’t it moves me to the new chat (where I forwarded) but drops all the navigation so there’s no ability to get anywhere. I need to force quit and then restart slack to be able to navigate anywhere. Please fix! Can’t live without the catch up feature!

  • ponjimon
    Simon (@ponjimon) reported

    @SlackHQ @github When I click "Connect GitHub account" from within Slack, the window that opens only tells me an error: "Error: The time window to connect your GitHub account has expired. Please return to Slack to re-start the process of connecting your GitHub account."

  • YukanL
    Ken Liao (@YukanL) reported

    It's been almost 2 days since @SlackHQ deleted our company workspace without warning. Aside from a vague email a few months ago about migrating to a different reseller in our region, there was no communication at all leading up to the deletion. Support only responds with the same message template telling us to reach out to sales and hasn't responded to followups since yesterday. Some of the worst SaaS customer service I've ever experienced. What are the best alternatives to Slack?

  • developeraspire
    sir frankie (@developeraspire) reported

    130mbps I can’t upload or download images on slack. but I am streaming youtube in 4k. @SlackHQ what is going on with you? fix up please.

  • RyanDMeyer
    RyanMeyer (@RyanDMeyer) reported

    @jedcli @SlackHQ HK company, US billing. suddenly shut off and Slack has zero customer service. No phone number, no live chat, nothing... submit an email and wait and pray apparently. What ********.

  • IamJoshJackson
    Josh Jackson (@IamJoshJackson) reported

    @scott_peterson4 @SlackHQ I wonder if they intentionally don't fix it so you keep opening the app to try and clear it

  • ContextrixAi
    Contextrix (@ContextrixAi) reported

    @ManusAI @SlackHQ This solves a real problem for growing teams. Slack becomes a black hole of information where someone asked the same question six months ago but nobody can find it. Having that knowledge surface automatically when you need it saves a lot of repeated conversations.

  • AzmyBlog
    Azmy (@AzmyBlog) reported

    @lennysan @SlackHQ @aunder The strobe light thing is so real. The person presenting has been inside the problem for weeks. The reviewer walks in cold. And it's not really a flaw in the exec ..... it's just structural. That gap exists at every level in every review setting. The actual skill is learning to rebuild context for the reviewer quickly, instead of assuming they're already there with you.

  • Pavan_Kumar_Pal
    Pavan Pal (@Pavan_Kumar_Pal) reported

    @SlackHQ Always good to see Slack doubling down on productivity, not noise.

  • kavindpadi
    Shiva Kavindpadi (@kavindpadi) reported

    Anyone using @clawdbot with @SlackHQ? The bot is often missing the context of the thread.. don't think it is clawdbots issue but more of slack thread notification.. though asked it to read additional thread messages, it is still hit and miss without sacrificing tokens!

  • luigiremor
    Luigi ➔ nora.finance (@luigiremor) reported

    @discord @beeper I think I won't have this issue with @SlackHQ...

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