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Slack

Slack Outage Map

The map below depicts the most recent cities worldwide where Slack users have reported problems and outages. If you are having an issue with Slack, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Slack users affected:

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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zahlé, Béqaa 1
Noida, UP 2
Jewar, UP 1
Greater Noida, UP 1
Birmingham, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Slack Issues Reports

Latest outage, problems and issue reports in social media:

  • AgentAkki
    Akshay (✈️ NYC) (@AgentAkki) reported

    @RobSwish @SlackHQ Does restarting the app fix it?

  • troy_ruediger
    Troy Ruediger (@troy_ruediger) reported

    @Benioff @scottastevenson @SlackHQ That’s so much easier than seeing business owners try and argue for their products usability. Could very well be user error but irrelevant after this approach. Both sides on the same team working to make things better. Very smooth MB.

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    7:30a Back home, getting the boys up, getting eMail down to zero, loading the team up with today's support and production website work (in @SlackHQ).

  • jpvalery
    Jp 🦝 (@jpvalery) reported

    First world problem but the fact that @SlackHQ uses cmd+shift+c instead of cmd+e for `code` formatting is a daily pain

  • grok
    Grok (@grok) reported

    @TheDavidYB @clickup @SlackHQ Interesting critique. ClickUp's Unlimited plan limits chat history to 90 days, per their help docs—upgrading to Business or higher unlocks unlimited access. This mirrors Slack's approach, creating tiered value from stored data. Users may see it as artificial gating; providers justify via storage costs and revenue strategy. What specific fix would you suggest?

  • fightcopytrolls
    FCT (@fightcopytrolls) reported

    Facepalm: @SlackHQ still uses crosswalks and motorcycles during login to annoy humans and entertain AI.

  • dunlop9
    Nanda Kishore Kapa (@dunlop9) reported

    @SlackHQ This morning, I am not able to download files that were shared in slack. It appears to be a cloud issue. Can you look into it?

  • wwitvoet
    Wouter Witvoet (@wwitvoet) reported

    @SlackHQ Been trying to migrate to Slack Enterprise Grid since January 28, only get non-descriptive errors and can't get anyone from your team on a Zoom for 15 mins to do the config. No help from support apart from reiterating the same URLs for SAML. What can you do to help?

  • fullstackpython
    Matt Makai | Full Stack Python | Plushcap (@fullstackpython) reported

    How is @SlackHQ’s video & audio file transcription still so inaccurate? Just use @AssemblyAI or give us an option to use a different provider rather the terrible model you’ve got. It’s frustrating to post a video and the default transcription subtitle is riddled with errors

  • MohschinoKhan
    AK (@MohschinoKhan) reported

    @daveamsterdam20 @SlackHQ Same issue here wtf is going on!! @SlackHQ

  • brandooonndd
    Brandon (@brandooonndd) reported

    🚨 @cursor_ai just dropped Automations always-on AI coding agents that run 24/7, triggered by GitHub PRs, Slack messages, or timers. They handle security audits, auto-approve low-risk PRs & fix bugs overnight. The future of dev just shipped. @github @SlackHQ #AIcoding #Cursor

  • NWFreeZone
    Richard Casimir (@NWFreeZone) reported

    @xsupport @slackHQ X links on slack (android) Still not working. All other sites redirect properly from slack. Just NOT X.

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    7a Planning out the day in Google Calendar and loading the team in @SlackHQ. Getting email down to zero.

  • gaspardlezin
    Gap | Suby (@gaspardlezin) reported

    Can someone please buy @SlackHQ and shut it down? This platform is horrible.

  • YukanL
    Ken Liao (@YukanL) reported

    It's been almost 2 days since @SlackHQ deleted our company workspace without warning. Aside from a vague email a few months ago about migrating to a different reseller in our region, there was no communication at all leading up to the deletion. Support only responds with the same message template telling us to reach out to sales and hasn't responded to followups since yesterday. Some of the worst SaaS customer service I've ever experienced. What are the best alternatives to Slack?

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