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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
Problems in the last 24 hours
The graph below depicts the number of Slack reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Slack. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Slack users through our website.
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App Crashing (33%)
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Sign in (33%)
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Connection (33%)
Live Outage Map
The most recent Slack outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Connection | ||
| App Crashing | ||
| Sign in | ||
| App Crashing | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Jones
(@KatieJo46939473) reported
Hey @SlackHQ, why can't I draw on video call when I enter full screen mode? I can see my drawing but the other person cannot. I narrowed it down to happening in full screen. Is this a known issue?
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Rúben Gonçalves
(@rubenbgoncalves) reported
Example of things that help w/ that: - remote work - avoiding (video) calls and solving issues by text using some tool like @SlackHQ - having company documentation using a tool like @NotionHQ - using task boards such as @Jira - documenting your code and keeping it clean
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Daniel Klein
(@mrdanielklein) reported
@freakboy3742 @SlackHQ Had some folks today complain about the desktop client not working today so maybe something’s up.
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Sankalp Sharma
(@sankalp_sans) reported
@phoenixwizard @SlackHQ Quite common when your ISP is MITM-ing (sometimes inadvertently) and it can because a certain CDN uses their Data centers for peering. In short, switching to a typical VPN will solve the issue.
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toonarmycaptain
(@toonarmycaptain) reported
@freakboy3742 @SlackHQ I was having no issues with it when you tweeted on desktop or mobile app, so it might be localised/regional if it's not at your end?
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Aram Bhusal 💉💉
(@phoenixwizard) reported
@ni_nad @SlackHQ Vpn solved it for now. Looks more like an isp issue. Will raise a ticket so someone else doesn’t face this in the future :)
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Tomotaka Ito
(@tomotaka_ito) reported
@SlackHQ hi, I'm going to create my new slack app and the app need some API key(our service provides) to setup, how can I do? Should I retrieve that kind of config value through dialog? thanks.
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chipwastaken
(@chipwastaken_) reported
@SlackHQ @SlackStatus having major issues trying to log in to the desktop app right now... Can't even seem to load your help centre. Any outages right now?
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Lachlan McIntosh
(@Lachlan_Mc) reported
@SlackHQ can you guys fix the UI for custom apps - it's kind of insane at the moment - so easy to lose your custom app - have someone contact me if you want me to show you what i mean
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Dan
(@danielsfields) reported
Dear, @SlackHQ, please stop trying to "help" me with numbered lists. You get it wrong every time. I want breaks in between my list items to make them more readable, but for some INSANE reason, you won't let me do that without restarting the list numbering.
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matthew
(@matthewmorek) reported
There’s one important thing that @SlackHQ needs to solve before its huddles and calls will be good to ditch other tools: Latency. Google, Apple, and Microsoft have managed to solve it neatly, while this is still a problem on Slack calls, where people talk through each other.
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Slack
(@SlackHQ) reported
@felixsalmon So sorry your @SlackHQ iOS notifications are giving you trouble! Are you seeing badges or bolded channels for nonexistent messages, or are you getting push notifications with no message behind them?
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Sander
(@Sander_Spies) reported
@SlackHQ No, I don't have that. Clearing the cookies and site data for Slack, which apparently was 2GB according to Firefox, solved the problem. Thanks for helping out.
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Ryan O'Horo
(@redteamwrangler) reported
@SlackHQ help for stuck notification dot on Android app?
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Ninad Pundalik
(@ni_nad) reported
@phoenixwizard @SlackHQ if its working on Chrome or Firefox, this seems like a DNS issue at first glance? Checked the usual bits?
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Ninad Pundalik
(@ni_nad) reported
@phoenixwizard @SlackHQ yikes! Please file a ticket with /feedback, the right team will help you figure it out... :thanks:
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A
(@VitalSmarts) reported
cool slack tip if you want to clear the red notif without reading your idiot time vampire coworker's message, click it, look down toward the bottom of the screen so you don't see it, then click to DMs to yourself @slackhq
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Kurt Seifried (He/Him)
(@kurtseifried) reported
Like I'm finding with @SlackHQ SSO every time we change someone's login they lose all their message history/etc, it's a giant pain.
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James Nugent
(@jen20) reported
@SlackHQ It not losing focus. The problem is that you can’t tell when it has focus because of the dumb color scheme which completely disobeys platform standards. Stop it. I’ve now typed *** commands into public channels three times this morning. Never anything else but slack.
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Remz
(@Remzztrades) reported
@SlackHQ Im updated. But when you click a thread on slack and you tap to get to the bottom of the thread it no longer brings you there. I have to scroll from the top down with thousand of messages. Never had this issue prior to the update
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Remz
(@Remzztrades) reported
@SlackHQ IOS Version. Latest update has had some major issues
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Mahjabeen
(@Mahaloween) reported
.@SlackHQ - Is there a reason Slack shortcut might not pin to the taskbar? Cos that's been happening and I don't understand why. Please help!
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The Romanian One
(@TheRomanianOne) reported
@Dynamicbrands @SlackHQ Yeah, tbh, not 100% sure I can see as much leverage in the move either, but from their perspective they probably would like to add the 450M MAUs $PINS has to their payment platform in some way. I don't think this will go down anything like AOL type disaster but time will tell.
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Steve Dennis
(@subcide) reported
@nickrw @SlackHQ Bit broken for me. CMD+. now brings up one specific thread I viewed, for no reason.
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Russell Keith-Magee
(@freakboy3742) reported
@SlackHQ Oh - and no other website is having problems.
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Jessica
(@jmy143) reported
Is anyone else having an issue with @SlackHQ where the screen share tool bar will not move during screen share & it blocks part of the screen? It used to move. #Slack
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Russell Keith-Magee
(@freakboy3742) reported
@FlipperPA @SlackHQ It's definitely looking like some sort of CDN edge problem to me. However, regardless, I look forward to an extensive conversation over email in which I demonstrate that yes, I have checked if my router is turned on.
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Tomas Čerkasas
(@toinbis) reported
No global settings for custom channel groupings or custom channels order in Slack. Neither personal groups nor prefixes does not help much... @SlackHQ I am willing to sponsor the development of this feature. Can you kindly please provide me a quote?
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Lachlan Harris
(@Budgiebrain994) reported
@SlackHQ @aaronbshaw Slack API has an error code `emoji_limit_reached` documented on the `admin.emoji.add` method 🤔🤔🤔 challenge accepted?
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Bhagirath H
(@Bhagirath_rh) reported
@SlackHQ Here is another problem I faced, why to use windows snipping tool to take a screenshot and then paste it to the slack msg. Can slack build a shortcut to create screen capture and add it to msg directly once desired screen part is selected? Thanks in advance!