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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
Problems in the last 24 hours
The graph below depicts the number of Slack reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Slack. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Slack users through our website.
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App Crashing (40%)
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Sign in (40%)
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Connection (20%)
Live Outage Map
The most recent Slack outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Connection | ||
| App Crashing | ||
| Sign in | ||
| App Crashing | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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Ira Calaunan
(@iracalaunan) reported
@SlackHQ Well it has been more than 2 days that your notifications are not clearing up and unread threads are not updating. How are y’all not aware? Is this an isolated issue? Hmm 🤔
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Canbanian
(@Ardita_K) reported
On @MicrosoftTeams , I keep writing messages meant for one chat to another chat. I do not have this problem with @SlackHQ
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Falah
(@falahrajput) reported
@SlackHQ and @NotionHQ send login codes to my email instead of pushing through the usual "forgot your password" drill. I like me some smooth-er UI.
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Philippe 🇨🇦🇪🇺 #StargateNow
(@Stargayte) reported
@SlackHQ I just have to unregister your service worker and then it works again but I do not know what goes wrong. I get a complete blank page sometimes, your service worker might mess up with the data you store at some point. I guess it's probably hard to debug.
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Jakub G
(@__jakub_g) reported
@SlackHQ Since it's a private file, it makes sense to guard it behind the login wall of course; but the point is, copying/pasting an image should copy/paste *the image*, not the URL
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Matt Boyle
(@mboylevt) reported
Dear @SlackHQ - while my colleagues messages are important I don’t want to read them@multiple times. Messages read on the mobile app remain unread on the desktop, and the counts stay on the workspace bubbles. Help.
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Marc Glyn Pearce
(@WelshBluebird) reported
@SlackHQ I've tried reinstalling the app on both devices eith no luck. Weirdly using a browser to sign in and enter the auth code and letting it then redirect to the app does work, so to me that seems like an issue in the app.
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Ben Gregg
(@bengregg) reported
@SlackHQ I was using your app, which is why it’s just so darn suspicious. I will definitely be using the browser version for now, and have also notified my employer’s security department regarding the issue with your application.
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7 🇺🇲 #14thAmendmentNow!
(@SE_7777777_EN) reported
@wacom your current driver 6.3.42-2 is causing me issues with scrolling @SlackHQ on @windows 10 build 19042 I can #scroll one of the two panes but not the other, and the one I can not scroll randomly switches + for extra fun - if I try to grab the scroll bars cursor disappears!
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Electric Pencil Productions 🇨🇦
(@pencil_electric) reported
@SlackHQ I have many Starred convos. The names in the convos seem to be listed in alphabetical order in desktop app, but mobile is not. How do i fix the mobile listings? I jump from dtp to mobile pretty often and it's difficult to find the right convo because it looks different
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Ray Terrill
(@Rayterrill) reported
@SlackHQ Any ETA on fixing the iOS read messages issue? Super annoying. :(
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Emily C. Singer
(@CahnEmily) reported
Hey @SlackHQ, when I link something in a block of text in slack, I don't want it to unfurl and it's super annoying when it does. We need a fix for this feature!
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rob salmond
(@phro) reported
@davemangot @SlackHQ @Jira Heh, y'mean `mrkdown`? The broken non-standard that doesn't support embedded links? Nah they kept that.
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Marc Glyn Pearce
(@WelshBluebird) reported
@SlackHQ After putting in my auth code I get an error message. On iOS it says "Sorry, there was an unexpected error. Please try again". On Android it says "Sorry, an error occurred. Please try again". Tried with SMS 2FA and app 2FA. The same 2FA works on desktop and browser.
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Ryan thee 💉Vaccinated💉 ****
(@seltzersage) reported
@SlackHQ I see you updated to say this issue is not widespread. I’m still having this issue. Help?
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Matthew Kammerer
(@mkammerer) reported
@SlackHQ GOOD MORNING! My notification bubbles are sticking across mobile and desktop after reading. Can you wave a magic wand my way to fix it?
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Lukas Karlsson
(@lukwam) reported
@Vikram_Tiwari Yeah they sent out notifications today, one of our users clicked "Upgrade" this morning and it broke all the GitHub integrations. I think the issue was that some workspaces in the @SlackHQ org still had the old GitHub app, and I had to do the Upgrade process on all to fix it.
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noah
(@magusnn) reported
@slackhq for ios def has some memory issues, consistently have to force quit when app becomes unresponsive or sluggish after periodic usage throughout the day
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JC
(@fiddly_bits) reported
@SlackHQ Unfollow Thread seems to have stopped working correctly in the latest MacOS desktop app. This is really increasing Slack noise level. Please fix.
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Philippe 🇨🇦🇪🇺 #StargateNow
(@Stargayte) reported
@SlackHQ I don't know why but lately once a week I have to unregister your service worker otherwise the web interface is not loading. Happening on Firefox.
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Ira Calaunan
(@iracalaunan) reported
@SlackHQ Your app is consistently having issues. 🙄
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Nick G 🆖
(@nickg_uk) reported
@SlackHQ Well I don’t think it’s specific to my account so it’s likely a more general issue.
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Tom Boates Everybody
(@tomboates) reported
@SlackHQ Nvm... I read the help article about choosing a download location and it said that was only available to non-app store versions of the app. I didn't actually need to change my location, but downloading the version from your website resolved the issue.
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Dr Elizabeth⚡️MacDonald
(@spaceyliz) reported
1 thing I like about @SlackHQ is that when I can't figure out something like how to make a call or where the files are, the help is really clear & includes helpful productivity examples & doesn't make me feel dumb or more confused (🙄 @SharePoint). Future me should remember this.
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John Jacobus
(@tricil) reported
@m_emmins @SlackHQ Tried that here and now i can’t sign in to any (previously i was able to sign into 1/3 slacks, all of them require 2FA). Each time, i put in the code and it says “Sorry, there was an unexpected error. Please try again."
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Greg ✏️
(@oneGregWiley) reported
@SlackHQ I have a bunch of zombie instead messages on the iOS client. Is this a known issue?
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Ryan Cromwell
(@cromwellryan) reported
@SlackHQ iOS message read statuses seem to be broken. Messages are persistently marked as unread and never go away. Not happening on the Mac app. Halp
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Riten
(@ritendn) reported
@sahilypatel @SlackHQ @classpass True. Even Youtube was a video-based dating service
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æ
(@aendrew) reported
Dear @SlackHQ — what is the point of the app's built-in web-browser? It's actively causing me issues as a developer and confers absolutely no functionality to users. Why would you even do this??
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Rabbit
(@ra6bit) reported
@chrisplummer @SlackHQ @RayRedacted Likewise they shot down the hospital I was at, and we were part of Harvard.