Slack status: messaging issues and outage reports
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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
Problems in the last 24 hours
The graph below depicts the number of Slack reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Slack. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Slack users through our website.
- App Crashing (54%)
- Messaging (31%)
- Sign in (8%)
- Connection (8%)
Live Outage Map
The most recent Slack outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Messaging | 1 month ago |
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Connection | 1 month ago |
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App Crashing | 1 month ago |
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Messaging | 1 month ago |
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Sign in | 2 months ago |
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Messaging | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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miya (@202409R) reported@ManusAI @SlackHQ This kind of UX that charges users instantly without a clear confirmation step is unacceptable. @ManusAI please fix this and issue a refund. Users should NOT be charged $394 by mistake.
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RyanMeyer (@RyanDMeyer) reported@jedcli @SlackHQ HK company, US billing. suddenly shut off and Slack has zero customer service. No phone number, no live chat, nothing... submit an email and wait and pray apparently. What ********.
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mewc (@the_mewc) reported@SlackHQ lots of bugs and issues right now. Can't create channels and lots of jankyness. This release is a lot.
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Matt Slotnick (@matt_slotnick) reportedhello @SlackHQ team there’s a very annoying bug that makes agents in slack significantly worse UX and is probably crushing engagement. can someone help
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Jeffrey A Tucker (@jeffreytucker) reported@SlackHQ your headphone icon on huddles is a huge annoyance and an invasion of privacy for everyone. Users can turn it off but there should be the ability to shut this down for the whole workspace. We really don't need to know who is talking with whom at any one time.
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Abhishek (@abhi__katiyar) reported@peduarte @SlackHQ Mental model to help people make right choices “all your communication will become public record if your company gets subpoenaed”
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Signal House (@SignalHouseSMS) reported@SlackHQ @notion the only repetitive question saved here that matters is 'is the otp service still down.' second only to 'is the otp service still down for everyone or just me'
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Peter Dedene (@dedene) reported@tobi +1000 to this 🙌 Please @SlackHQ, we are practically begging for this fix at this point
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Amanda (@hey_amandam) reported@TejasKumar_ @SlackHQ Yes 👏 The issue with this (and all things like it) for me is that there seems to be some idea that anyone sees "AI" and immediately associates that with some value. What user pain of mine are you solving? I literally do not care if you are using AI or not to solve it, I just want the best experience. Explore AI as a cta is a waste of space and my mental energy
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Dan Mazy (@danmazy1) reported@SlackHQ I'm the sole owner of a paid workspace. Changed my number + email, so recovery doesn't work. I can verify via billing/credit card. Support can't help. Can't log in, can't add employees. There has to be a manual verification process. Please escalate.
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noah (@noahsolomon) reported@hiiinternet @SlackHQ It’s a big problem actually
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Björne 🇸🇪🏋️♂️ (@SilchQuatch) reported@QuinnyPig @SlackHQ Every single unwarranted notification births months of hate inside of me. Literally anti-ads for me, any pattern of it and I immediately remove the service. I guess it has to work or it wouldn't be done?
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Noah Levin (@nlevin) reported@SlackHQ mobile unread state bugs continue to be quite a painful and frustrating issue… plz fix 🙏
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Jori Lallo (@jorilallo) reported@pizzaboy @karrisaarinen @SlackHQ It's still the same agent with capability to access everything as the caller user can. If you're calling it in the channel, it has that as context so it will file issue into the project by default and answer questions about the project without you needing to name it separately. If there's situatons where it's not working as intended, would love to get screenshots
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matt taylor (@mattployed) reportedslack going down for 30 minutes was like the apocalypse for tech startups @SlackHQ PLEASE dont scare me like that again
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F. Fernández-Beltrán (@franferbel) reportedHey @SlackHQ — it’s been 3 days waiting for a response from your Help Center. For a platform that sells efficiency and seamless communication, this feels… ironic. Is this really the standard for customer support? 🤔
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Johan Cutych (@johancutych) reportedfirst you need to fix the rate limits @SlackHQ
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Kevin (@kevin0connell) reported@SlackHQ I can also replicate this problem
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Jake Mor (@jakemor) reportedcan someone at @SlackHQ please for the love of god fix drag and drop to attach a file? how has this been an issue for months without anyone realizing? Steps to reproduce: Drag file to attach. Nothing happens. no file attached.
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Hamid Ali (@HamidAli) reportedUh is @SlackHQ having issues…? 👀 #Slack
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Ken Liao (@YukanL) reportedIt's been almost 2 days since @SlackHQ deleted our company workspace without warning. Aside from a vague email a few months ago about migrating to a different reseller in our region, there was no communication at all leading up to the deletion. Support only responds with the same message template telling us to reach out to sales and hasn't responded to followups since yesterday. Some of the worst SaaS customer service I've ever experienced. What are the best alternatives to Slack?
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Ellen DaSilva (@ellenjdasilva) reportedSketchy behavior: Someone from @SlackHQ joined my company channel last week saying "we're here to help you with the product" (we're not having issues). Then today started pestering me about an overdue invoice (we don't have one). Beyond violating. Shameful behavior @salesforce.
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Richard Casimir (@NWFreeZone) reported@xsupport @slackHQ X links on slack (android) Still not working. All other sites redirect properly from slack. Just NOT X.
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Jordy.app (@Jordy_vD_) reported. @SlackHQ slack gets a lot of things right, but the iOS app’s search functionality is very bad. Can I please chat with someone who can then hopefully fix it?
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Antonio Ventre (@antonioventre_) reported@resulvol @RealFeatBit @SlackHQ Sure guys anyone who need help can text be and they’ll restore your access for 30 days so you can still work on the account while the migrate
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JustSteveKing (@JustSteveKing) reported@heyandras @SlackHQ I had the same issue, but it's like $3.50 or something per user a month - so for just me it was easier to pay it
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Azmy (@AzmyBlog) reported@lennysan @SlackHQ @aunder The strobe light thing is so real. The person presenting has been inside the problem for weeks. The reviewer walks in cold. And it's not really a flaw in the exec ..... it's just structural. That gap exists at every level in every review setting. The actual skill is learning to rebuild context for the reviewer quickly, instead of assuming they're already there with you.
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OsMessi_10 (@h2030_huna) reported@SlackHQ Hi , is there an issue with slack ? As our data there has been deleted and kept only some of data . What is the backup plan for these deleted data ?
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Peval 🇮🇹 🇪🇺 🇬🇧🏳️🌈 (@jabawack81) reported@gabsmashh Once nearly turned down a job interview because the invite came through @MicrosoftTeams. Spent the whole call trying to casually work out if they used @SlackHQ instead. They did.
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Jason Alco (@jason_alco) reported@SlackHQ Our team loves the platform, but we really need to fix the mark unread feature. It’s been broken for years now. First, you should be able to mark a channel as unread without opening the channel and selecting a message. Second, half the time marking a message as unread doesn’t work. I have to go message by message, trying over and over until one works. Please fix this, thank you 🫠