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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
Problems in the last 24 hours
The graph below depicts the number of Slack reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Slack. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Slack users through our website.
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App Crashing (40%)
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Messaging (20%)
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Sign in (20%)
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Connection (20%)
Live Outage Map
The most recent Slack outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Messaging | ||
| App Crashing | ||
| App Crashing | ||
| Sign in | ||
| Connection | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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zachschneider.eth
(@zrschneider) reported
Anyone else having issues with the new @SlackHQ DM view? Creating a new message/group chat is a chore and the constant movement of chats jumping up and down is making me 🤢 At least give users the option....
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Josh Kadden
(@JoshKadden) reported
In order to start a new conversation on Slack, you no longer can click a "+" button. You now have to click 3 different times. @SlackHQ Whatsup with this? Pls fix.
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Brian Cardarella
(@bcardarella) reported
@SlackHQ No I need to scroll all the way back up to the top. It's a contextually broken user experience and just bad design.
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Durga Pandey
(@_angleofrepose_) reported
@SlackHQ your message syncing has really worsened over the last few months. I see new msg notification but not message, I see new message on desktop but not mobile, etc etc. Can you pls fix it? I was expecting Twitter to have issues, not you!
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wrtaylor74
(@wrtaylor74) reported
What happened to customer service? @SlackHQ has our check for re-subscription, cashed it, but 'can't find it' and wants us to create another invoice. Do the words 'No way in hell' resonate? Do your job...
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Josh Kadden
(@JoshKadden) reported
@SlackHQ It's not simpler though. This doesn't help
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mastodon.social/@ioricloud
(@henrik_oliveira) reported
@SlackHQ This I know, but my problem is a user that I cannot change informations, I have two users in my space, one correct but wrong email because it doesn't exist anymore, another user with email correct but I cannot change username. Do I need delete the last user to change another?
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FourFourRED
(@FourFourRED) reported
@SlackHQ @allie__morris That is terrible design. Please change it back. If I want the option menu, I can secondary click on it. When I primary click on it, I want to expand it.
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Derrick
(@DerrickIsHere) reported
@SlackHQ Settings>Apps>Slack>App Info>Battery> and I selected Unrestricted. It was set to optimize. However, this was not an issue within the last two weeks. I understand new builds and such, just doesn't seem like the root cause for delayed messages (that have already been read).
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Zeng 🎉 💯
(@zeng_wt) reported
Is @SlackHQ freaking down?
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mastodon.social/@ioricloud
(@henrik_oliveira) reported
@SlackHQ Thanks BTW. This solve my big problem.
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mendy
(@mendywolosow) reported
@Upwork you need to fix the messaging on your app. It’s brutally hard to work with and it inhibits conversation because it’s so bad. I started to message on @SlackHQ and it’s been a game changer.
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arun
(@arunsathiya) reported
@jodyheavener @SlackHQ What kind of issues are you facing? Personally, having used Teams, Slack and Discord, I like Slack the most. Discord feels noisy, with no easy way to mark all other communities I am on as read.
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Andreas Scherbaum
(@ascherbaum) reported
Hey @SlackHQ, about 1 out of 5 scheduled messages can't be delivered and are converted to a draft again. Why is this feature not working as expected, but produces so many problems?
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James Fadeley ❌
(@JamesFadeley) reported
Dear @SlackHQ. I keep clicking on "unreads," thinking it'll take things out of my brain, to help me forget whatever was written. Instead, it keeps giving me new things to read. This is a bug. Please fix.
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J. D.
(@jeffdoug2) reported
@kpedraja @SlackHQ Mac or Windows? I’ve never had a problem across 3 different MBPs….
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Samir Javer
(@samir_javer) reported
@SlackHQ I have several channels that I have muted (but I still monitor them), and my "Channels" section is set to Show Unreads Only. But ever since the recent sidebar update, I no longer see those channels appear in the sidebar when they have new messages. How do I fix this?
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Max Smolev
(@bugabuga) reported
Okay, @SlackHQ , I know your UX people probably don't care about regular users, but can they please return "I want to join channel" button back instead of two freaking tier drop-down BS? "Join" is NOT "manage". This is stupid. #UX #BadUX #slack
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Pavel
(@pavelmares97) reported
@SlackHQ Thanks, but that does not help. The ordering of names in DMs I have is ordered A-Z but these new changes are on top of that and can't be changed
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Samir Javer
(@samir_javer) reported
@SlackHQ I have a list of channels that I have muted (but I still monitor them), and my "Channels" section is set to Show Unreads Only. But ever since the recent sidebar update, I no longer see those channels appear in the sidebar when they have new messages. How do I fix this?
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@jodyh@mastodon.online
(@jodyheavener) reported
Is it just me or is @SlackHQ absolutely terrible at marking threads as read?
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Bea Vongdouangchanh
(@bea_vdc) reported
@meredithcaplan @BlackBerry @SlackHQ I'm on day 3. I still look for the alt button for captials and the special characters. No idea how to get emojis. Reverting back to :'). Takes me forever to type anything lol. Serious withdrawal!! How long did it take to get used to the new way of life? #help
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Brian Cardarella
(@bcardarella) reported
@SlackHQ This is why the change was stupid: my list of DMs is always changing because of the limit that can be shown. So I will first scroll down to see if I have the DM available. Before I was right there and I could hit + to open the DM I couldn't find in the list.
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Josef Strzibny
(@strzibnyj) reported
@bcardarella @SlackHQ Slack is terrible
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Adam K Dean
(@imdsm) reported
@josephdenne @SlackHQ I agree. I was among your first cohort of users back in 2013, @SlackHQ, and introduced you to orgs when people still liked using email. Things peaked in about 2014/15 but since then, I can't help but feel like everything has slowly been eroding.
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Mayank Bansal
(@MankyBansal) reported
@SlackHQ, your new "unread messages" feature is still wrong. It would help if you didn't hide everything. Just copy the mobile UX of showing all the unread at the top of the sidebar. Thanks.
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Jessica
(@jsillyman22) reported
@SlackHQ please increase the workflow drop down item limit. 20 items is too low for my teams functional needs.
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Heidi Wagner
(@HeidiWa60292325) reported
@SlackHQ - not going to lie - the update that you made around muting channels and showing in the sidebar was not great. I would mute channels and create a category of the muted channels to show unread and now it is broken and has impacted my workflow quite a bit
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Kevin Østerkilde 🇩🇰
(@Kosai106) reported
@sunnysinghio I started having it too since yesterday and it's bugging me so much! @SlackHQ please fix it (I know it's the weekend and all but damn)
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Colleen Cooney
(@ccooney1915) reported
@kpedraja @SlackHQ I had that issue with my Android phone. No matter how many times I shut down my apps, they’d auto start back up.