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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
Problems in the last 24 hours
The graph below depicts the number of Slack reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Slack. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Slack users through our website.
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App Crashing (33%)
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Sign in (33%)
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Connection (33%)
Live Outage Map
The most recent Slack outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| App Crashing | ||
| Sign in | ||
| Connection | ||
| App Crashing | ||
| Sign in | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Hare PhD STILL at home
(@DogGeneticsLLC) reported
@slackHQ has just broken the screen reader accessibility of their iPhone app in a new way. When navigating from message to message, the name of the person who wrote the message is not included. That’s pretty important information for collaborating.
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80/20 🅰🅳🅳🅸🅲🆃🅴🅳
(@8020Mentor) reported
@SlackHQ Indeed you can. I was getting an error message suggesting that I'm offline and Slack is unable to connect. I rebooted the browser. I rebooted my internet connection. Same result.
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Hari Prasad Nadig
(@hpnadig) reported
@SlackHQ Trouble with audio when on call. Almost all the time.
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Harlow. 🌙🕸
(@AllharlowsEve) reported
@SlackHQ Update: Bug still persists in v20.11.21 unfortunately. As far as I can tell, it's made no change to the accessibility issues at all.
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Liz Hare PhD STILL at home
(@DogGeneticsLLC) reported
@SlackHQ You could’ve tested the problem with the lack of usernames without my having to hold your hand.
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Shivam Gulati
(@shivam_gulati) reported
from
Dallas, Texas
@SlackHQ Any recent issue with Local time? I have tried setting custom timezone, also tried switching Mac's timezone, the auto timezone is disabled, tried without the mobile app as well, but the local time seems to jyst remain the same as current location whwn traveling.
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Mack
(@Cavechilde) reported
@SlackHQ FYI, your “add file” button isn’t functioning on iPadOS. Went to the web app as a workaround and, upon sign-in, was force-redirected back to the native app. The native app with the broken feature. Had to uninstall in order to be allowed to use the web version 🙃
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Ben Nizan
(@BenNizan) reported
@RikusMaximus @Volks42 @SlackHQ you can't just ignore your problems Ricky you've got to read it, you've got to do it
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Shankar Ganesh
(@_shankarganesh) reported
@KimMCutter And @SlackHQ doesn't help :P
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Liz Hare PhD STILL at home
(@DogGeneticsLLC) reported
@SlackHQ The person who emailed me responded to other problems I reported. She described an eight step process for opening a link in a message. That is a ridiculous accessibility barrier compared with a cited user just tapping on it.
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News Updates
(@yourRealUpdates) reported
@SlackHQ seems like there is an issue with the recent iOS update that some messages don't differentiate between bold and non-bold. Are you aware?
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Lukáš Cypra
(@mrluc78) reported
@SlackHQ @angienggg Well, it seems that I have exactly the same issue right now - is there a fix or way to get rid of it? Thanks
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Phil
(@Phlucks) reported
Want something mindless to help kill time waiting for your virtual meetings to start? Try "unfollowing" your thread replies in your #Slack workspaces. Is a "unfollow all" feature in the @SlackHQ pipeline?
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e.p.c.
(@epc) reported
Have an annoying @slackhq discovery I need to figure out how to write up without coming across as an annoying guy taking issue with a minor feature hole.
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Patrick Bouchard
(@PatBouchard) reported
Blind users of #Slack: Don't update your iOS app. VoiceOver no longer reads who sent each message in channels. @SlackHQ please fix.
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Tim Stumbaugh
(@anabus) reported
I like threaded conversations for specific topics in "channels" or "rooms" that have a broad category (MIT's zephyr was great at this). The way that @slackhq implemented threads is not it, though. They break down after about five messages
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Andrew Haglund
(@andrewhaglund) reported
@SlackHQ @KGurayer I had the App Store copy and ran into issues. Resolved by fully removing all copies of Slack. Then Beta Installer got the M1 version (4.12.0-beta1). All set!
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Eric Hodel
(@drbrain) reported
from
Seattle, Washington
@SlackHQ I’ve never gotten feedback on when you’ve fixed any of the bugs I’ve discovered or reported in the 2.5 years I’ve been recording them Last time I submitted a bug I got condescended to. I’m not at all inclined to argue, again, that your product is in fact actually broken
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Liz Hare PhD STILL at home
(@DogGeneticsLLC) reported
@SlackHQ Hire disabled engineers, programmers, and usability experts who know how to make sure the user experience is as equitable as possible. Some of these issues have been problems for many months.
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Matt Gallivan
(@mgallivan) reported
@steveportigal @SlackHQ Yeah this sounds broken 😕 I’m going to let some folks know. Were you on a new device or anything like that?
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80/20 🅰🅳🅳🅸🅲🆃🅴🅳
(@8020Mentor) reported
Dear @SlackHQ, it seems like #Slack is down and I can't connect - what is going on?!
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Steve
(@ed_edwardson) reported
Hey, @SlackHQ I know you like to update your mobile apps frequently, which is fine. But as a VoiceOver user, I kind of need to know who messages are from. Please fix ASAP.
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Jamie
(@jamieleiter) reported
@SlackHQ congrats on the acquisition but can you please just fix drafts so I don’t have to delete them one at a time and/or max out at 100? And stop recording blank drafts? That’s a draft of literally nothing!
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Justin Liszanckie
(@justliz) reported
@SlackHQ Hi. Had a member lose the email address associated with their account. A colleague created them a whole new profile with a new email, not realizing we could just update the user's email. I want to fix this.
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Rod • #BLM • ༼ つ ◕_◕ ༽つ• 😷
(@CreepyGnome) reported
@SlackHQ If you want NEW FUNCTIONALITY for the shortcuts great just don't replace existing functionality. If people have issues with shortcut discovery then help them discover the lighting button that is the shortcut search. Don't change the way the existing / functionality works.
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Tiffany Yu (she/her)
(@ImTiffanyYu) reported
@SlackHQ In the latest update, usernames are no longer recognized on screenreaders so our blind team member can't identify the author of messages in the chat. Is this something you can fix? #accessibility
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Björn
(@bjoern2000) reported
Super excited about the big @SlackHQ news. It did take them quite a while to fix their iOS share extension.
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Steve
(@ed_edwardson) reported
@SlackHQ No problem if you can get a fix in by Monday morning. Seriously, the sighted world would be up in arms about something like this. How did such an obvious problem not get flagged before release?
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Lacey
(@koronkowy) reported
So, slack is funny. You can’t actually block people. While it was easy to do that on every platform, I could not do that on slack. Can we please fix this, y’all? @SlackHQ
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DOTS RPG Project
(@DOTSrpg) reported
@SlackHQ We're getting reports from some of our blind staff and volunteers that rely on screen readers and voiceover with iphone that the latest mobile update broke a lot of functionality. Any ETA on a fix? This is a huge hinderance to our organization's operations. Thanks!