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Slack is a cloud-based set of proprietary collaboration tools and services. It's meant for teams and workplaces, can be used across multiple devices and platforms.
Problems in the last 24 hours
The graph below depicts the number of Slack reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Slack. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Slack users through our website.
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App Crashing (40%)
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Sign in (40%)
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Connection (20%)
Live Outage Map
The most recent Slack outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Connection | ||
| App Crashing | ||
| Sign in | ||
| App Crashing | ||
| Sign in | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Slack Issues Reports
Latest outage, problems and issue reports in social media:
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John Kalfayan
(@jakalfayan) reported
@Saboo_Shubham_ For those that use @SlackHQ this same thing is mostly replicable by pairing it with @zapier. We have a chatgpt channel I setup not. Best part, there’s no wait or traffic issues bc it’s via the api.
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Charmed Quirk
(@BinaryPoint) reported
@CubicleApril @var_tec @SlackHQ Like all the other problems with Slack moderation/user controls; it’s built on the assumption that you have a working system for resolving conflicts/training issues outside the product. The people who make the purchase decision see this as a feature.
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Sharon
(@sharontakes) reported
@crackberrykevin @SlackHQ Yep this is a real problem. Entire blocks of messages do not appear on mobiles after the fact and there’s no indication anything was compressed either which is doubly confusing
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Akshay Bakshi ✊🏾
(@AgentAkki) reported
@jareddipane @crackberrykevin @SlackHQ DMing you for logs/screenshots. I wanna make sure we fix this.
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alter.is Ian
(@alterisian) reported
@ThePracticalDev I wonder if there's a way to do the architecture to avoid the @SlackHQ problems they experienced. Some sort of central controller between all of the tenants?
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Brandon Bloom
(@BrandonBloom) reported
Deleting / marking reminders as complete in @SlackHQ has been unreliable/broken for at least 6 months. Support told me was a known issue like 5 months ago.
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alpesh
(@a1pesh) reported
from
PETROL BUNK ORR, State of Karnataka
@SlackHQ Mobile data was the first thing I checked (obviously) amd this is happening constantly, search and tagging is broken for last 4 days and haven't successfully worked. It's the case with a few of my coworkers as well, could this be android version specifi issue?
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Akshay Bakshi ✊🏾
(@AgentAkki) reported
@jareddipane @crackberrykevin @SlackHQ Gotcha - where are you seeing this bug? We have an issue in DMs that should get a fix later this month.
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Josh Freeman
(@viion) reported
@SlackHQ My direct messages are no longer showing on the left as a list, instead now it just has a weird menu? that i have to prompt click up, how do i fix this so it was how it used to be because this is awful.
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Shaun
(@shaunfuturekind) reported
The new "Huddle" feature by @SlackHQ is terrible. What were they thinking? Slack Product Manager: "Yeah, you know how Slack calls used to ring? Let's remove the ringing."
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Jan Drake
(@JanDrake) reported
@SlackHQ And when I say Cancel (because I'm trying to get work done) .... you pop the bloody thing up every minute or two which just make me shut it down.
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Daniel Lewis
(@_daniel_lewis) reported
I wish there was a feature on certain apps to give certain people permission to edit your posts and fix your grammar/typos and trusting they won’t change the meaning. Eg @SlackHQ or @Loomio But maybe with the rise of Ai/chatGPT this can be done automatically as suggestions?
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pat@jawns.club
(@patwoodsisdull) reported
@SlackHQ Also just set this up with the VOIP service I use. It's basically just Slack at this point that makes it difficult.
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Leif Dreizler
(@leifdreizler) reported
Oh man, the new @SlackHQ iOS update fixed the issue with cross-org threads not showing up in your threads tab 🎉 The threads tab would indicate there was an unread thread, but wouldn't show you which one This bothered me the just couple weeks
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Jan Drake
(@JanDrake) reported
@SlackHQ Horrible UX experience.... this is a problem that Microsoft solved back in the early 90's when people were complaining about interruptions in workflow from apps that didn't have the focus.
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Adis Pez
(@pezadis) reported
@iamshackelford @SlackHQ Rules are there to be broken! #anarchy
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Jon
(@nuxi) reported
@CubicleApril @SlackHQ We had someone do it in a 200+ user channel because he needed help from IT. It wasn't even the IT Help channel. When called out for it he was like "whatever, it got my problem fixed"
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Skybound Games
(@skyboundgames) reported
@Skybound @SlackHQ seriously, help
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Sharon
(@sharontakes) reported
@AgentAkki @crackberrykevin @SlackHQ I’m on 23.01.40 right now, maybe the latest will fix it!
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CBK (Kevin Michaluk)
(@crackberrykevin) reported
Is anybody else finding lately that their @SlackHQ apps are not staying in sync? Ie. I get notification of a message on phone home screen but open app and message isn’t there. Go to desktop and it might be. Started a few weeks ago and seems to still be an issue. Driving me nuts.
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Tessa Brown
(@tessalaprofessa) reported
@jasonpjason well, communities all over the place *are* using slack so it is now slack’s problem… also, again, even if there is an HR org, @SlackHQ tools do not support sharing messages to an HR org
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Rishi - Investor
(@AngelInvestorUK) reported
@SlackHQ So disappointed at there customer support. What sort of company charges a client for a year upfront and then does not reply to emails. I can't recommend this company at all. Worst customer service I have ever seen.
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Bait Snatching Trash ♿
(@LemonyFelon) reported
@SlackHQ Well I have no clue why but they're back to normal now. Problem solved?
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Sven-Michael Stübe 🇪🇺🌱
(@stuebe2k14) reported
@SlackHQ If you don't have your sound/headset on it doesn't help. Just need something (at least for huddles that are not started in channels but in private conv.) that pops up somewhere like the incoming call window, but that gets not dismissed immediately if you are typing.
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Alex Richards
(@bolditalex) reported
@SlackHQ 👋 - Huddles appear to have stopped working for me, whether starting or joining I get an error saying “Can’t join the Huddle - You’ll have to go back and give it another try”. Have tried reinstalling but still not working so having to keep making Zooms. Any ideas please?
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Rishi - Investor
(@AngelInvestorUK) reported
@SlackHQ I have written 4 emails to support and not one of them have replied to. You have charged me £190+ and I have stated this is in error. Can you please reply.
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Jack Lancaster
(@Jack__Lancaster) reported
@SlackHQ Question wasn't how long it takes. Question is how that is an acceptable service level? #Slack
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Andrew Funk
(@andrewfunkspain) reported
from
Barcelona, Catalunya
Hi @SlackHQ My organization #HomelessEntrepreneur is trying to pay for your Pro Version, so we can speed up the process of empowering people out of poverty w/ Slack, but we can't due to some unknown technical issue. We've contacted your customer service to no avail. Can you help?
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Jessica
(@jsillyman22) reported
@SlackHQ Exactly! Our team built out an “internal help” workflow. If the wrong person clicks it , following steps would only be sent to them (per the way we want it to function) but they cant unclick the “claim” button
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Jan Drake
(@JanDrake) reported
@SlackHQ I love your product but (on Mac) I am getting extremely tired of multiple update requirements for me to enter admin password. These things not only INTERRUPT my workflow by taking focus away, you apparently can't seem to just have one update instead of 5+. Fix?