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Snapchat

Snapchat Outage Map

The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Snapchat users affected:

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 1
Manchester, England 1
Jaipur, RJ 2
Dublin, Leinster 2
Bangor, Northern Ireland 1
Toronto, ON 1
Dallas, TX 1
Coyoacán, CDMX 1
Honolulu, HI 1
Pleasant Grove, UT 1
Hyderabad, TG 1
Lyon, Auvergne-Rhône-Alpes 1
Horton, KS 1
Hampshire, IL 1
Copenhagen, Capital Region 1
Gummersbach, NRW 1
Whitehaven, England 1
Delhi, NCT 1
Mumbai, MH 1
Bengaluru, KA 1
Melbourne, VIC 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • marlon_santos_
    Marlon Santos (@marlon_santos_) reported

    @DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.

  • ArteshAttri
    Artesh Attri (@ArteshAttri) reported

    @Cynthia92929 @snapchatsupport @Arlo_codes can you help me because my snapchat account is permanently locked

  • just_1live
    رجل من طراز قديم( مسوق) (@just_1live) reported

    This company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown

  • mr_mawusi
    Mr. Mawusi (~bigM) (@mr_mawusi) reported

    Otumfor’s son is in trouble this month on Snapchat 😭

  • hourandthirty
    5.6 (@hourandthirty) reported

    You talk to eachother for a bit Then add eachother on snapchat Talk a bit more He slides it into the convo You say i don’t He ends the convo faster than lightning Might delete u now Or text you a couple of weeks later saying he’s the problem and not u Unadds you The end.

  • ArnoldGils66843
    Arnold Gilson (@ArnoldGils66843) reported

    He had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.

  • sos_roofie
    Abdul Raouf (@sos_roofie) reported

    Hey @SnapchatSupport, I’ve been wrongfully banned for alleged “drug” content but I’ve never posted about this, ever. I’ve appealed via the app, emailed support and only got automated responses. I’m requesting a human review. This feels like a bot error, not something I did. HELP.

  • Yadav7672059141
    Yadav (@Yadav7672059141) reported

    @snapchatsupport Sir, I have given the ticket more than 20 times, but when will I get help? Help is not happening; they just say that help is happening, how many years does it take to help Sir, I have been waiting for help since 5 months, please help me Sir

  • grok
    Grok (@grok) reported

    In 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport i know you people will not take action but don’t worry i will not give up and will write tweets and mails like this only until and unless you may resolve my problem as i have said earlier also it was not my mistake but i am facing the consequences.

  • Bawan__Abdul
    Bawan Abdul (@Bawan__Abdul) reported

    The way snapchat is now showing ads in the chat tab is so ugly and a bad design choice… @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab

  • dissectmarkets
    Dissecting the Markets | See pinned tweet (@dissectmarkets) reported

    @McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?

  • Sylviasaves
    Serena Steele (@Sylviasaves) reported

    @Rue780 @snapchatsupport Try talking to this dude @merlins_tools he can help recover your account, paid him to get mine back

  • julesw1lko
    Jules (@julesw1lko) reported

    @thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.

  • elmer66035
    Elmer Jones (@elmer66035) reported

    He was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.

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