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Snapchat

Snapchat Outage Map

The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Snapchat users affected:

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 2
Paris, Île-de-France 6
Lille, Hauts-de-France 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Pune, MH 1
Strasbourg, ACAL 1
Chhindwāra, MP 1
Angers, Pays de la Loire 1
Kolkata, WB 1
Mont-de-Marsan, Nouvelle-Aquitaine 1
Bergerac, Nouvelle-Aquitaine 1
Cornimont, ACAL 1
Marseille, Provence-Alpes-Côte d'Azur 2
Saint-Nicolas, Wallonia 1
Alès, Occitanie 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Venelles, Provence-Alpes-Côte d'Azur 1
Bordeaux, Nouvelle-Aquitaine 1
Santo Domingo Este, Santo Domingo 1
Dissay, Nouvelle-Aquitaine 1
Kāngar, HP 1
Ornans, Bourgogne-Franche-Comté 1
Township of Evan, KS 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Champagnole, Bourgogne-Franche-Comté 1
Nogent-le-Rotrou, Centre 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • CeleryTodd
    Todd (@CeleryTodd) reported

    if a dating app for “cheating” has ever existed, it would be Snapchat Quick-Add lonely, terrible moms all looking to cheat on their (alleged “separated from”) husbands a degenerate place

  • FamiliarCryptoo
    CryptoAus 📉💜 (@FamiliarCryptoo) reported

    @Wizarab10 Your first problem started from Snapchat.

  • Bawan__Abdul
    Bawan Abdul (@Bawan__Abdul) reported

    The way snapchat is now showing ads in the chat tab is so ugly and a bad design choice… @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab

  • cryptocxn
    Crypto CxN 𐤊 (@cryptocxn) reported

    @real_n3o This is the equivalent to a girl constantly sending selfies on Snapchat but never down to chill

  • Yungsterzz
    E ✪ (@Yungsterzz) reported

    idk snapchat must be down

  • Rohan_yadav_06
    Rohan (@Rohan_yadav_06) reported

    @snapchatsupport I am not able to delete my account. I logined to see if there's an account of snapchat on my email. But accidentally i created the new account. And now I am not able to delete it . Please help me out in deletion. Everytime I try after 72 hours it says to wait.

  • GGHayley
    Hayley Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GGHayley) reported

    @lydia32158674 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.

  • MarvinKing9808
    Marvin King (@MarvinKing9808) reported

    She avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.

  • Alcoholi4Life
    ImAnIdiot 🗣 (@Alcoholi4Life) reported

    @Dallas_OhMy How do I get a hold of customer service to get a refund for #Snapchat ? Asking for ....... a .... don't have friends so asking for me self

  • Sammyjo13355
    Sam Murphy (@Sammyjo13355) reported

    @snapchatsupport I’ve tried logging in to my Snapchat account a couple of days ago and says I’m locked for violating community guidelines?. I’ve read through your guidelines and I haven’t breached any of them, need help knowing why. My Snapchat is s_murphy1335, thanks

  • TiffanyJoy60021
    Tiffany Joy Melissa (@TiffanyJoy60021) reported

    @_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.

  • Dipsonytosh
    𝒦𝒾𝓃𝑔 👑 𝓐𝓭𝓮𝓸𝔂𝓮 🍁🐬 (@Dipsonytosh) reported

    @Wizarab10 You met her on Snapchat and automatically concluded she's decent... Mind you nobody is decent till proven so, bro is broken for life 💔😮‍💨

  • Rachel_25251
    Rachel Bingham (@Rachel_25251) reported

    @_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport i know you people will not take action but don’t worry i will not give up and will write tweets and mails like this only until and unless you may resolve my problem as i have said earlier also it was not my mistake but i am facing the consequences.

  • MancerAI_
    MancerAI (@MancerAI_) reported

    Thanks. Yeah I want to minimize friction by not needing to repeat password and get one free try without logging in. Maybe go full Snapchat and just take the user straight to the camera, skip the extra steps? I'll take all that into consideration and Ill definitely fix the try without login part. Thanks!

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