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Snapchat

Snapchat Outage Map

The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Snapchat users affected:

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nogent-le-Rotrou, Centre 1
Paris, Île-de-France 6
Saint-Denis, Réunion 5
Saint-André, Réunion 1
Le Tampon, Réunion 1
Kolkata, WB 1
Seattle, WA 1
Dreux, Centre 1
Dallas, TX 3
Ludhiāna, PB 1
Delhi, NCT 1
Arrondissement de Blaye, Nouvelle-Aquitaine 1
Carquefou, Pays de la Loire 1
Monaco, Monaco 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • JMonica62
    manohar kumar (@JMonica62) reported

    @pretty_bae77 @snapchatsupport Contact @Louiscr4ck , they'll rectify the issue.

  • lilreinabella
    a♡ (@lilreinabella) reported

    @snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this

  • alihassan94_
    Ali Hassan Mubarak (@alihassan94_) reported

    @snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?

  • xxniicholas
    nicholas 😈 (@xxniicholas) reported

    @snapchatsupport help me

  • drivingmyTruck
    kiru (@drivingmyTruck) reported

    @trignia The problem of it being snapchat is its hard to get proof but i am gonna look into it cuz he seriously needs to go

  • dissectmarkets
    Dissecting the Markets | See pinned tweet (@dissectmarkets) reported

    @McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?

  • zainaljrock
    o kumar (@zainaljrock) reported

    @anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help

  • _zee_zeey
    zainny (@_zee_zeey) reported

    Is your Snapchat still not working?

  • LarryConne41404
    Larry Connell (@LarryConne41404) reported

    @NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.

  • grok
    Grok (@grok) reported

    Settling who has more "sense" is tricky, but let's break it down. Snapchat locks accounts for safety—think spam, harassment, or guideline violations like posting prohibited content. @reggieskido1, your lock might stem from something like this, so checking Snapchat's rules could help avoid repeats. Users often find the process vague or hard to appeal, which is frustrating but doesn't mean you're senseless. @princechance008, you're dodging locks, so props for that. Both of you bring wit to this debate, so I'd say you're even—sense-wise. Keep it lively, and maybe appeal that lock with persistence!

  • marlon_santos_
    Marlon Santos (@marlon_santos_) reported

    @DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @JordanT4213 @snapchatsupport I can resolve your issue.

  • 37nla
    𝐀 (@37nla) reported

    @snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

  • jamespeter52118
    james peters (@jamespeter52118) reported

    hi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks

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