Snapchat Outage Map
The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Snapchat users affected:
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Strasbourg, ACAL | 1 |
| Chhindwāra, MP | 1 |
| Angers, Pays de la Loire | 1 |
| Kolkata, WB | 2 |
| Mont-de-Marsan, Nouvelle-Aquitaine | 1 |
| Paris, Île-de-France | 8 |
| Bergerac, Nouvelle-Aquitaine | 1 |
| Lille, Hauts-de-France | 1 |
| Cornimont, ACAL | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Saint-Nicolas, Wallonia | 1 |
| Alès, Occitanie | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Santo Domingo Este, Santo Domingo | 1 |
| Dissay, Nouvelle-Aquitaine | 1 |
| Kāngar, HP | 1 |
| Ornans, Bourgogne-Franche-Comté | 1 |
| Township of Evan, KS | 1 |
| Vitrolles, Provence-Alpes-Côte d'Azur | 1 |
| Champagnole, Bourgogne-Franche-Comté | 1 |
| Nogent-le-Rotrou, Centre | 1 |
| Saint-Denis, Réunion | 5 |
| Saint-André, Réunion | 1 |
| Le Tampon, Réunion | 1 |
| Seattle, WA | 1 |
| Dreux, Centre | 1 |
| Dallas, TX | 3 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Alison (@Alimoe05192) reportedFentanyl killed Ira &we know who he got it from &the people that didn’t get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still won’t help us get justice in Waterloo. You see why I don’t like them now?
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رجل من طراز قديم( مسوق) (@just_1live) reportedThis company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown
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المُصمم غيث 📲 (@Ghayth_7) reported@Snap @SnapForBusiness @Snapchat I hope that the employee Aya and Reem Matloub will be fired. They do not help anyone. They only lie to gather clients.
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john (@NSpazzyyy) reported@snapchatsupport please help me, I’ve had 2 accounts banned and genuinely I don’t know why, and I mean that I’m not sure why, my new acc has been banned with 600k snapscore and my other one had 1.1 mil, it’s seriously annoying and im unable to make a new acc as it doesn’t let me,
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport how can you be so cruel at least reply to any one of the posts i have been writing them just in an hope that the team will look into this and will help in resolving my problem but you people are just ignoring them at all why are you doing so. Pls answer
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E. (@Bombon_210) reportedI don’t really use my FB unless I’m on my MacBook since I don’t remember my password but it’s saved on there so. Yes I can recover password but it’s just not that important to me obviously lol Snapchat and insta I use occasionally. I have no issues with her checking my socials
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Tech Mitnick (@TechMNOfficial) reported@pixiepamdust @snapchatsupport I can resolve that ss06 error. Send a message for urgent assistance.
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tootie (@liltootyfruity) reported@SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat
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Violet. (@vee_symone) reported@DrightSauce Fix my Snapchat first
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Tech Mitnick (@TechMNOfficial) reported@Asia86010967243 @snapchatsupport I can resolve your issue. Send a message for assistance.
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Iqbal Doulatzai (@selfmade1008) reported@snapchatsupport my account got got permanently locked for uploading a video for my friend ive only had one warning prior to this. Ive had this account since 2014 i speak to my family on it and now i cant speak to them please can you help me get my account back
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Clare (@ClareLemotop068) reported@jk_rowling @jo_bartosch Not recognisable as men is a problem in itself. Only recently my son’s friend had been chatting on Snapchat for weeks with a girl? who he found out later is a boy and felt mentally sick that he fancied her. Who are protecting the you lads from this.
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Abdul Raouf (@sos_roofie) reportedHey @SnapchatSupport, I’ve been wrongfully banned for alleged “drug” content but I’ve never posted about this, ever. I’ve appealed via the app, emailed support and only got automated responses. I’m requesting a human review. This feels like a bot error, not something I did. HELP.
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james peters (@jamespeter52118) reportedhi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks
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john (@NSpazzyyy) reported@snapchatsupport I just did, can you please help me I’ve had this issue for so long @snapchatsupport
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