Snapchat Outage Map
The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Snapchat users affected:
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 7 |
| Lille, Hauts-de-France | 2 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Pune, MH | 1 |
| Strasbourg, ACAL | 1 |
| Chhindwāra, MP | 1 |
| Angers, Pays de la Loire | 1 |
| Kolkata, WB | 2 |
| Mont-de-Marsan, Nouvelle-Aquitaine | 1 |
| Bergerac, Nouvelle-Aquitaine | 1 |
| Cornimont, ACAL | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Saint-Nicolas, Wallonia | 1 |
| Alès, Occitanie | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Santo Domingo Este, Santo Domingo | 1 |
| Dissay, Nouvelle-Aquitaine | 1 |
| Kāngar, HP | 1 |
| Ornans, Bourgogne-Franche-Comté | 1 |
| Township of Evan, KS | 1 |
| Vitrolles, Provence-Alpes-Côte d'Azur | 1 |
| Champagnole, Bourgogne-Franche-Comté | 1 |
| Nogent-le-Rotrou, Centre | 1 |
| Saint-Denis, Réunion | 5 |
| Saint-André, Réunion | 1 |
| Le Tampon, Réunion | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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creedz ❤️ Memecoin (@Oluwatobi567) reported@Wizarab10 First red flag is Snapchat I never read the story finish but I know it ends in problem
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john (@NSpazzyyy) reported@snapchatsupport I just did, can you please help me I’ve had this issue for so long @snapchatsupport
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Rachel Bingham (@Rachel_25251) reported@Charlie113617 @snapchatsupport Losing 5 years of memories without warning is terrible. Try messaging @AJTheTech he’s helped people in similar situations recover their Snapchat access and get their memories back.
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Bryan Dickey 📲 (@BryanDickey_) reported@seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.
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Bawan Abdul (@Bawan__Abdul) reportedThe way snapchat is now showing ads in the chat tab is so ugly and a bad design choice… @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab
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khush_pb (@khush_x2) reported@Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this
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Sasha Simi🌹 (@ykdikachi) reportedEven if there's a world war 4 going on rn, Snapchat should never glitch and leak my eyes only puhleasee🥹
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Clare (@ClareLemotop068) reported@jk_rowling @jo_bartosch Not recognisable as men is a problem in itself. Only recently my son’s friend had been chatting on Snapchat for weeks with a girl? who he found out later is a boy and felt mentally sick that he fancied her. Who are protecting the you lads from this.
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୨୧ (@GlRLS4THV) reportedi think i’ve only used ai intentionally (bc google and snapchat force ai down your throat) one time and i genuinely felt stupid after and vowed to never touch chatgpt again
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E ✪ (@Yungsterzz) reportedidk snapchat must be down
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Skybly 🦞🌹🌃 (@skybly) reportedsnapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically
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nicholas 😈 (@xxniicholas) reported@snapchatsupport help me
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hexther (@hextherrrr) reported@snapchatsupport Pleaseeeeee help me!!! I’ve had 3 accounts banned now for “violating community guidelines”, and cannot get an answer or response to anything! I seriously have not done anything and need your help.
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Abo Reem (@evers_1984) reported@snapchatsupport I'm very frustrated. I deleted my Snapchat account and forgot my password. I've contacted support twice, but haven't received any help with recovery. Is there anything you can do to assist me in reactivating my account. My user is sent to you privately
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Yadav (@Yadav7672059141) reported@snapchatsupport Sir, I am troubled since last 6 months. I have sent mail on snapchat support 25 times even though it was not my fault and your team is not helping me. Please help me. My device got unbanned