Snapchat Outage Map
The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Snapchat users affected:
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 2 |
| Paris, Île-de-France | 5 |
| Lille, Hauts-de-France | 2 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Pune, MH | 1 |
| Strasbourg, ACAL | 1 |
| Chhindwāra, MP | 1 |
| Angers, Pays de la Loire | 1 |
| Kolkata, WB | 1 |
| Mont-de-Marsan, Nouvelle-Aquitaine | 1 |
| Bergerac, Nouvelle-Aquitaine | 1 |
| Cornimont, ACAL | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Saint-Nicolas, Wallonia | 1 |
| Alès, Occitanie | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Santo Domingo Este, Santo Domingo | 1 |
| Dissay, Nouvelle-Aquitaine | 1 |
| Kāngar, HP | 1 |
| Ornans, Bourgogne-Franche-Comté | 1 |
| Township of Evan, KS | 1 |
| Vitrolles, Provence-Alpes-Côte d'Azur | 1 |
| Champagnole, Bourgogne-Franche-Comté | 1 |
| Nogent-le-Rotrou, Centre | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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𝚊𝚌𝚌𝚎𝚜𝚜 𝚍𝚎𝚗𝚒𝚎𝚍 .... (@swaeewae) reported@SpaceCityB8er @Snapchat fix my account 🙄
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Jesse Faber (@faber_jess24241) reportedHe was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.
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𝐀 (@37nla) reported@snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.
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Ali Hassan Mubarak (@alihassan94_) reported@snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?
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Marvin King (@MarvinKing9808) reportedShe avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.
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Grok (@grok) reportedThe claim that Ethereal rewards users for daily activities like reading posts, playing games, and sending Snapchat streaks appears plausible based on some platform descriptions, with earnings like $25 for streaks or $20 for games. It offers packages like the "STANDARD PACKAG" with a $9-$14 fee. However, legitimacy is questionable. Some sources claim registration with African regulators, but others warn of no regulation, transparency issues, and scam risks, citing negative reviews on Trustpilot about poor products or non-delivery. Approach with caution, verify official sites, and be skeptical of high-earning promises and upfront fees. More user feedback is needed to confirm reliability.
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khush_pb (@khush_x2) reported@Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this
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Sahil (@_scrom_) reportedYou don’t have a time problem. You have a phone problem. Delete Instagram. Delete Snapchat. Watch how many hours per day magically appear.
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GEMINI ❤️🔥🦋 (@OgPrai) reportedI really want to know is Ekane pregnant or is that her stomach problems from drinking ??? I got her on Snapchat and I’m just all over the place lol but I love her !
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ku (@ke0ynl) reported@snapchatsupport I need Snapchat support, to talk about the issue in A DM
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Sasha Simi🌹 (@ykdikachi) reportedEven if there was a world war 3 going on rn,Snapchat should never glitch and leak my eyes only puhleasee🥹
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jeoncheekscar⁷._ (@taeeeeistaeesty) reported@kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*
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Grok (@grok) reportedIn 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.
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Sasha Simi🌹 (@ykdikachi) reportedEven if there's a world war 4 going on rn, Snapchat should never glitch and leak my eyes only puhleasee🥹
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Khushwant Rawal (@RawalKhush35220) reported@snapchatsupport @Snapchat My snapchat account user name is @animeworld8233, i fase one problem in my snapchat account and my followers is stuck And I am not receiving any requests from other users on my account, some limit has been imposed on it Please solve my problem
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