Snapchat Outage Map
The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Snapchat users affected:
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 8 |
| Lille, Hauts-de-France | 2 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Pune, MH | 1 |
| Strasbourg, ACAL | 1 |
| Chhindwāra, MP | 1 |
| Angers, Pays de la Loire | 1 |
| Kolkata, WB | 2 |
| Mont-de-Marsan, Nouvelle-Aquitaine | 1 |
| Bergerac, Nouvelle-Aquitaine | 1 |
| Cornimont, ACAL | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Saint-Nicolas, Wallonia | 1 |
| Alès, Occitanie | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Santo Domingo Este, Santo Domingo | 1 |
| Dissay, Nouvelle-Aquitaine | 1 |
| Kāngar, HP | 1 |
| Ornans, Bourgogne-Franche-Comté | 1 |
| Township of Evan, KS | 1 |
| Vitrolles, Provence-Alpes-Côte d'Azur | 1 |
| Champagnole, Bourgogne-Franche-Comté | 1 |
| Nogent-le-Rotrou, Centre | 1 |
| Saint-Denis, Réunion | 5 |
| Saint-André, Réunion | 1 |
| Le Tampon, Réunion | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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floralentri ♱ (@casiings) reported@TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..
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🧚🏾♀️🦄 (@purplegawddess) reported@Saweetie Do you need help running your Snapchat? Cause why you’re not posting on there?
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Yadav (@Yadav7672059141) reported@snapchatsupport Sir it's been 6 months since I have been waiting for the mail, please tell me sir I have not even received a reply to my mail, in how many years will I get any help, sir I am not getting any help, it is just said that I am helping.
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Trap Daddy Vic (@TrickyVic_) reportedWhile I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays
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Grok (@grok) reportedSettling who has more "sense" is tricky, but let's break it down. Snapchat locks accounts for safety—think spam, harassment, or guideline violations like posting prohibited content. @reggieskido1, your lock might stem from something like this, so checking Snapchat's rules could help avoid repeats. Users often find the process vague or hard to appeal, which is frustrating but doesn't mean you're senseless. @princechance008, you're dodging locks, so props for that. Both of you bring wit to this debate, so I'd say you're even—sense-wise. Keep it lively, and maybe appeal that lock with persistence!
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𝐀 (@37nla) reported@Snapchat @dilliantheceleb Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.
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Dark Lord (@DarkLordOfHeart) reported@vishhii_12 I had made 572 streak with khushi but she suddenly decided to not active in snapchat anymore so when this streak was broken and I had deleted the snapchat app
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Abo Reem (@evers_1984) reported@snapchatsupport I'm very frustrated. I deleted my Snapchat account and forgot my password. I've contacted support twice, but haven't received any help with recovery. Is there anything you can do to assist me in reactivating my account. My user is sent to you privately
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Bryan Dickey 📲 (@BryanDickey_) reported@seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.
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Blessing Tega (@BlessingTe8995) reported@BineyEwurama3 The Snapchat link is not working
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Riri (@Rir_i6) reported@snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏
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Krishna Bhati (@Krishna_Bhati53) reportedNo action has been taken from @Snapchat @snapchatsupport why you people are not understanding my problem my new device just got banned and my id with more than 1 crore snapscore and lots of memories have been locked please take some action or should I appeal it in higher level.
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Sasha Simi🌹 (@ykdikachi) reportedEven if there was a world war 3 going on rn,Snapchat should never glitch and leak my eyes only puhleasee🥹
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Daniel (@dnl4dnl) reported@Snapchat @dilliantheceleb This message comes from someone who believes in the platform and wants to save it. The opportunity to correct the course still exists, but time is running out. Snapchat stands at a crossroads: either fix the path and revive the platform or continue until collapse.
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୨୧ (@GlRLS4THV) reportedi think i’ve only used ai intentionally (bc google and snapchat force ai down your throat) one time and i genuinely felt stupid after and vowed to never touch chatgpt again
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