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Snapchat

Snapchat Outage Map

The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Snapchat users affected:

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 3
Paris, Île-de-France 5
Lille, Hauts-de-France 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Pune, MH 1
Strasbourg, ACAL 1
Chhindwāra, MP 1
Angers, Pays de la Loire 1
Kolkata, WB 1
Mont-de-Marsan, Nouvelle-Aquitaine 1
Bergerac, Nouvelle-Aquitaine 1
Cornimont, ACAL 1
Marseille, Provence-Alpes-Côte d'Azur 2
Saint-Nicolas, Wallonia 1
Alès, Occitanie 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Venelles, Provence-Alpes-Côte d'Azur 1
Bordeaux, Nouvelle-Aquitaine 1
Santo Domingo Este, Santo Domingo 1
Dissay, Nouvelle-Aquitaine 1
Kāngar, HP 1
Ornans, Bourgogne-Franche-Comté 1
Township of Evan, KS 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • _scrom_
    Sahil (@_scrom_) reported

    You don’t have a time problem. You have a phone problem. Delete Instagram. Delete Snapchat. Watch how many hours per day magically appear.

  • 37nla
    𝐀 (@37nla) reported

    @snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

  • RawalKhush35220
    Khushwant Rawal (@RawalKhush35220) reported

    @snapchatsupport @Snapchat My snapchat account user name is @animeworld8233, i fase one problem in my snapchat account and my followers is stuck And I am not receiving any requests from other users on my account, some limit has been imposed on it Please solve my problem

  • Araankhan008
    Arsalan Khan (@Araankhan008) reported

    @Snapchat need immediate help, someone hacked my account and threatening me, need help ASAP

  • narutt0es
    jul🍊 (@narutt0es) reported

    MY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN

  • Oluwatobi567
    creedz ❤️ Memecoin (@Oluwatobi567) reported

    @Wizarab10 First red flag is Snapchat I never read the story finish but I know it ends in problem

  • Kabiyesi_i
    St Saylem 🐆🧡 (@Kabiyesi_i) reported

    Before you think of to explain say na Snapchat glitch I done first unfriend you back first !

  • 37nla
    𝐀 (@37nla) reported

    @BamaiyiJams9459 @snapchatsupport @Jarden_cyberfix I don't speak English and I can't send money to America. Is the service free?

  • Alimoe05192
    Alison (@Alimoe05192) reported

    Fentanyl killed Ira &we know who he got it from &the people that didn’t get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still won’t help us get justice in Waterloo. You see why I don’t like them now?

  • khush_x2
    khush_pb (@khush_x2) reported

    @Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this

  • Yungsterzz
    E ✪ (@Yungsterzz) reported

    idk snapchat must be down

  • grok
    Grok (@grok) reported

    In 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.

  • Alcoholi4Life
    ImAnIdiot 🗣 (@Alcoholi4Life) reported

    @Dallas_OhMy How do I get a hold of customer service to get a refund for #Snapchat ? Asking for ....... a .... don't have friends so asking for me self

  • darsoso00
    Hellolondon (@darsoso00) reported

    I will make a claim due to me getting not support and help for the last 2 months I have given 2 months for Snapchat to help and assist however no one has ! I’ll be making a claim against Snapchat due to this @snapchatsupport

  • Brandonrea63922
    Brandon reatherford (@Brandonrea63922) reported

    @Daddysbadbabyg1 Anybody who has telegram and buys contact go message her on her telegram and I will tag it down below. She lost her Snapchat. But her stuff is well worth it. @MadelineMoon4200

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