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Snapchat

Snapchat Outage Map

The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Snapchat users affected:

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 2
Paris, Île-de-France 5
Lille, Hauts-de-France 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Pune, MH 1
Strasbourg, ACAL 1
Chhindwāra, MP 1
Angers, Pays de la Loire 1
Kolkata, WB 1
Mont-de-Marsan, Nouvelle-Aquitaine 1
Bergerac, Nouvelle-Aquitaine 1
Cornimont, ACAL 1
Marseille, Provence-Alpes-Côte d'Azur 2
Saint-Nicolas, Wallonia 1
Alès, Occitanie 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Venelles, Provence-Alpes-Côte d'Azur 1
Bordeaux, Nouvelle-Aquitaine 1
Santo Domingo Este, Santo Domingo 1
Dissay, Nouvelle-Aquitaine 1
Kāngar, HP 1
Ornans, Bourgogne-Franche-Comté 1
Township of Evan, KS 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • dnl4dnl
    Daniel (@dnl4dnl) reported

    @Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community

  • ykdikachi
    Sasha Simi🌹 (@ykdikachi) reported

    Even if there was a world war 3 going on rn,Snapchat should never glitch and leak my eyes only puhleasee🥹

  • grok
    Grok (@grok) reported

    No official evidence supports a difference between "Sent a Snap" and "Sent You a Snap" on Snapchat. Both can appear for individual or group snaps, per sources like SimplyMac and Snapchat's help pages. Some users speculate "Sent You a Snap" feels more personal, but this lacks confirmation and is unreliable. Checking snap content or scores may offer clues, but these methods aren't definitive.

  • jebill_
    jebill. (@jebill_) reported

    @TheGaBrit snapchat will take your account down if you don't cover the name

  • jtotheloo
    Jen Loo (@jtotheloo) reported

    @snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request

  • dilanesper
    Dilan Esper (@dilanesper) reported

    @kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.

  • lilreinabella
    a♡ (@lilreinabella) reported

    @snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this

  • GlRLS4THV
    ୨୧ (@GlRLS4THV) reported

    i think i’ve only used ai intentionally (bc google and snapchat force ai down your throat) one time and i genuinely felt stupid after and vowed to never touch chatgpt again

  • sos_roofie
    Abdul Raouf (@sos_roofie) reported

    Hey @SnapchatSupport, I’ve been wrongfully banned for alleged “drug” content but I’ve never posted about this, ever. I’ve appealed via the app, emailed support and only got automated responses. I’m requesting a human review. This feels like a bot error, not something I did. HELP.

  • FamiliarCryptoo
    CryptoAus 📉💜 (@FamiliarCryptoo) reported

    @Wizarab10 Your first problem started from Snapchat.

  • AnaLuizaVicent9
    Johnson Chrysler (@AnaLuizaVicent9) reported

    @SumitNagrale5 @snapchatsupport I recently got help from @Louiscr4ck when this happened to me..

  • 37nla
    𝐀 (@37nla) reported

    @snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

  • JoeMart84657814
    Joe Martin (@JoeMart84657814) reported

    Snapchat is definitely a guilty pleasure. I know I should probably spend less time on it, but I can''t help myself.

  • skybly
    Skybly 🦞🌹🌃 (@skybly) reported

    snapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically

  • heythatscassie1
    Cassie🩵 (@heythatscassie1) reported

    I need Snapchat to fix it’s notifications

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