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Snapchat

Snapchat Outage Map

The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Snapchat users affected:

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 1
Paris, Île-de-France 6
Lille, Hauts-de-France 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Pune, MH 1
Strasbourg, ACAL 1
Chhindwāra, MP 1
Angers, Pays de la Loire 1
Kolkata, WB 1
Mont-de-Marsan, Nouvelle-Aquitaine 1
Bergerac, Nouvelle-Aquitaine 1
Cornimont, ACAL 1
Marseille, Provence-Alpes-Côte d'Azur 2
Saint-Nicolas, Wallonia 1
Alès, Occitanie 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Venelles, Provence-Alpes-Côte d'Azur 1
Bordeaux, Nouvelle-Aquitaine 1
Santo Domingo Este, Santo Domingo 1
Dissay, Nouvelle-Aquitaine 1
Kāngar, HP 1
Ornans, Bourgogne-Franche-Comté 1
Township of Evan, KS 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Champagnole, Bourgogne-Franche-Comté 1
Nogent-le-Rotrou, Centre 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏

  • darsoso00
    Hellolondon (@darsoso00) reported

    I will make a claim due to me getting not support and help for the last 2 months I have given 2 months for Snapchat to help and assist however no one has ! I’ll be making a claim against Snapchat due to this @snapchatsupport

  • TimMalloyHH
    Hunza Romanki (@TimMalloyHH) reported

    @Maedasteel @MMcculloch2563 I like slapping him about, but I'm tempted to block him now, the snapchat and the Asian daddy issues were creepy enough, but following dog porn and ********* accounts is just too much 🤮🤮🤮

  • khush_x2
    khush_pb (@khush_x2) reported

    @Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this

  • WIACMax
    Max “Hawk Tuah” Tills (@WIACMax) reported

    when are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help

  • narutt0es
    jul🍊 (@narutt0es) reported

    MY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN

  • 2A_W3ND1G0
    🏴‍☠️W3ND1G0🏴‍☠️🪶🟧 (@2A_W3ND1G0) reported

    My mom just discovered Snapchat filters. God help us....

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport @Snap hello it’s my humble request to you please unlock my account and unbanned my device now it has been so long with snap and I can’t take it anymore feeling so depressed and stressed just help me and I will do whatever it takes but please help me

  • SoftPharmacist
    Shampepe😍 (@SoftPharmacist) reported

    @Osatohanmwen__ Omoo Snapchat needs to calm down o

  • taeeeeistaeesty
    jeoncheekscar⁷._ (@taeeeeistaeesty) reported

    @kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve

  • YouKnowGhana
    YKGH (@YouKnowGhana) reported

    @Capiito85 Capi, she is making too many unforced errors. She is even giving the feds clues. If I were an agent, I would try to establish a link between her and the accused, and subpoena her Snapchat, Instagram, WhatsApp etc . Her temperament makes me believe I would uncover something.

  • just_1live
    رجل من طراز قديم( مسوق) (@just_1live) reported

    This company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown

  • zainaljrock
    o kumar (@zainaljrock) reported

    @anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help

  • DarkLordOfHeart
    Dark Lord (@DarkLordOfHeart) reported

    @vishhii_12 I had made 572 streak with khushi but she suddenly decided to not active in snapchat anymore so when this streak was broken and I had deleted the snapchat app

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