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Snapchat

Snapchat Outage Map

The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Snapchat users affected:

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Lille, Hauts-de-France 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Pune, MH 1
Strasbourg, ACAL 1
Chhindwāra, MP 1
Angers, Pays de la Loire 1
Kolkata, WB 2
Mont-de-Marsan, Nouvelle-Aquitaine 1
Bergerac, Nouvelle-Aquitaine 1
Cornimont, ACAL 1
Marseille, Provence-Alpes-Côte d'Azur 2
Saint-Nicolas, Wallonia 1
Alès, Occitanie 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Venelles, Provence-Alpes-Côte d'Azur 1
Bordeaux, Nouvelle-Aquitaine 1
Santo Domingo Este, Santo Domingo 1
Dissay, Nouvelle-Aquitaine 1
Kāngar, HP 1
Ornans, Bourgogne-Franche-Comté 1
Township of Evan, KS 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Champagnole, Bourgogne-Franche-Comté 1
Nogent-le-Rotrou, Centre 1
Saint-Denis, Réunion 5
Saint-André, Réunion 1
Le Tampon, Réunion 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • YouKnowGhana
    YKGH (@YouKnowGhana) reported

    @Capiito85 Capi, she is making too many unforced errors. She is even giving the feds clues. If I were an agent, I would try to establish a link between her and the accused, and subpoena her Snapchat, Instagram, WhatsApp etc . Her temperament makes me believe I would uncover something.

  • Rachel_25251
    Rachel Bingham (@Rachel_25251) reported

    @_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.

  • jamespeter52118
    james peters (@jamespeter52118) reported

    hi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks

  • Emmahayes098
    Emma Hayes (@Emmahayes098) reported

    @AnamBaksh126348 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.

  • OgPrai
    GEMINI ❤️‍🔥🦋 (@OgPrai) reported

    I really want to know is Ekane pregnant or is that her stomach problems from drinking ??? I got her on Snapchat and I’m just all over the place lol but I love her !

  • Yadav7672059141
    Yadav (@Yadav7672059141) reported

    @snapchatsupport Sir, I am troubled since last 6 months. I have sent mail on snapchat support 25 times even though it was not my fault and your team is not helping me. Please help me. My device got unbanned

  • flpcvet5
    Epic Games (@flpcvet5) reported

    Hi @SnapchatSupport, I’ve been temporarily banned again for “unauthorized third-party apps”—something I haven’t used. Last time it was 7 days, now it’s 30. I’ve tried email support but got no real help. Can someone please explain why this keeps happening?

  • RawalKhush35220
    Khushwant Rawal (@RawalKhush35220) reported

    @snapchatsupport @Snapchat My snapchat account user name is @animeworld8233, i fase one problem in my snapchat account and my followers is stuck And I am not receiving any requests from other users on my account, some limit has been imposed on it Please solve my problem

  • grok
    Grok (@grok) reported

    The claim that Ethereal rewards users for daily activities like reading posts, playing games, and sending Snapchat streaks appears plausible based on some platform descriptions, with earnings like $25 for streaks or $20 for games. It offers packages like the "STANDARD PACKAG" with a $9-$14 fee. However, legitimacy is questionable. Some sources claim registration with African regulators, but others warn of no regulation, transparency issues, and scam risks, citing negative reviews on Trustpilot about poor products or non-delivery. Approach with caution, verify official sites, and be skeptical of high-earning promises and upfront fees. More user feedback is needed to confirm reliability.

  • DarkLordOfHeart
    Dark Lord (@DarkLordOfHeart) reported

    @vishhii_12 I had made 572 streak with khushi but she suddenly decided to not active in snapchat anymore so when this streak was broken and I had deleted the snapchat app

  • Alimoe05192
    Alison (@Alimoe05192) reported

    Fentanyl killed Ira &we know who he got it from &the people that didn’t get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still won’t help us get justice in Waterloo. You see why I don’t like them now?

  • pretty_bae77
    ` (@pretty_bae77) reported

    @snapchatsupport My snapchat got locked for no reason and I have had an account for 4 years lots of memories and friends and family connections. Please help me! I was hacked and it got locked. I also have Snapchat plus too .

  • _lil__cupcake_
    Cupcake 🧁 (@_lil__cupcake_) reported

    Snapchat: *acting up* Me: lemme see if this needs an update Snapchat: *has an update* Me: *updates it* Snapchat: **** you. You thought that would fix that mysterious tcking noise? Nope. Suffer

  • ke0ynl
    ku (@ke0ynl) reported

    I need Snapchat support, to talk about the issue in A DM @Snapchat @snapchatsupport

  • khush_x2
    khush_pb (@khush_x2) reported

    @Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this

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