Snapchat

Snapchat Outage Map

The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Snapchat users affected:

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nagpur, MH 1
Pensacola, FL 1
Bhopal, MP 1
Sherbrooke, QC 1
Le Chambon-Feugerolles, Auvergne-Rhône-Alpes 1
Rājkot, GJ 1
Morgantown, WV 1
Aubagne, Provence-Alpes-Côte d'Azur 1
Nancy, ACAL 1
Auckland, Auckland 1
Dudley, England 1
Le Mée-sur-Seine, Île-de-France 1
Charlotte Amalie, Saint Thomas Island 1
New Delhi, NCT 1
Noyelles-Godault, Hauts-de-France 1
Bengaluru, KA 1
Seattle, WA 1
Saint Ives, England 1
Dehra Dūn, UT 1
Adelaide, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • Vandevort__A Ashley vandevort (@Vandevort__A) reported

    @some1sedateme1_ You should reach out to @WoodTech__ for help cause Snapchat is gonna keep sending automated messages

  • mjcartier Michael Cartier (@mjcartier) reported

    @snapchatsupport my son and a bunch of his new friends are just starting at college meeting new people on campus. A bunch of them just got permanently locked because they were adding each other, who can help re-enable their account? Many of them can’t use SC!

  • vosjemonique Monique VosVerwaijen (@vosjemonique) reported

    @snapchatsupport My friend and I lost out streak of over 3 years today and we both sent snaps within a day! The supportpage gives an errorreport so I can not fill in the formular. Please help

  • Devils_R6 Devils (@Devils_R6) reported

    @snapchatsupport Its been almost 2 weeks since the error has happened.. and almost 2 weeks since I emailed.. gonna help or not?

  • AKUTAGAWAS_WIF3 akutagawa’s wife 😌 (@AKUTAGAWAS_WIF3) reported

    @snapchatsupport My account got locked and I haven’t don’t anything to violate guideline please help!

  • 414twinn TwinnyTwin (@414twinn) reported

    @Snapchat hey Snapchat my account was banned and terminated and I can’t log in. I’ve had that account for about 6yrs pls can you help me get it back I’ve never broke any rules. I didn’t even get a warning before I was banned this is real messed up but my sc name is dagoldenchildd

  • ojj_305 سعد المطيري (@ojj_305) reported

    @Snapchat Hi Snapshat Team My Snapshat account has been permanently frozen because I am not aware that many addons are causing my account to be banned, I apologize for this inadvertent error that will not happen again please return the acconut until I use it again and I will do no mistake

  • objetification lottie (@objetification) reported

    ANY OF YOU ON SNAPCHAT?? I NEED HELP 😵‍💫💛

  • bailssss__ Baily Dowling (@bailssss__) reported

    @evanspiegel I have been reaching out to Snapchat for months. My Snapchat account has all of my precious memories with my father in it and I can’t log in. I have the password and the email but the phone number associated I no longer have. Help??😓 @snapchatsupport

  • Gellybean0405 Geraldine (@Gellybean0405) reported

    @snapchatsupport @Snapchat @evanspiegel who do I need to speak to in order to get the help I need?

  • Duba_1z Duba (@Duba_1z) reported

    @snapchatsupport @snapchatsupport .. i have updated the snapchat app to the latest version yet i don’t have the features help me please

  • CelynTellez Tellez Celyn (@CelynTellez) reported

    @NoahTobin17 support isn’t helping in anyway, if you have any issues with your Snapchat account, I'd suggest you contact @Dannie_TECH he's really good at this.

  • mcdretools MCDRETOOLS (@mcdretools) reported

    @ojj_305 @Snapchat Sorry about that, send me a private message for quick help

  • Vandevort__A Ashley vandevort (@Vandevort__A) reported

    @Shreyas08927186 In my honest opinion, I think it’s best you contact actual human for help cause Snapchat is gonna keep sending automated messages. @WoodTech__ recently reviewed and successfully reinstated my account. I hope this helps

  • CelynTellez Tellez Celyn (@CelynTellez) reported

    @l_fredgren Lol... Snapchat be moving mad this days, if you have any issues with your account I'd suggest you contact @Dannie_TECH he's good at this!

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