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Snapchat

Snapchat Outage Map

The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Snapchat users affected:

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ornans, Bourgogne-Franche-Comté 1
Township of Evan, KS 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Champagnole, Bourgogne-Franche-Comté 1
Nogent-le-Rotrou, Centre 1
Paris, Île-de-France 5
Saint-Denis, Réunion 5
Saint-André, Réunion 1
Le Tampon, Réunion 1
Kolkata, WB 1
Seattle, WA 1
Dreux, Centre 1
Dallas, TX 3
Ludhiāna, PB 1
Delhi, NCT 1
Arrondissement de Blaye, Nouvelle-Aquitaine 1
Carquefou, Pays de la Loire 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • jsnnsa
    jacob ⛵️ (@jsnnsa) reported

    jacob lore: 2018: fired. electricity cut. car repo'd. the day after repo, got bridgewater offer. 2019: moved to SF. called CEO a moron. fired. spent 8 months grinding CS. got offers from google, facebook, snapchat, tesla. covid hit. all rescinded. 2020: lived on $400/month. learned rust on a broken laptop. joined nvidia out of desperation. 2021: left nvidia with $5M unvested. friends staged intervention at $10k net worth. stayed one more week to vest $150k. raised $250k for pluto. 2022: burned the pre-seed. couldn't raise. bridged with my own money. raised $2.5M. built crypto product. entire strategy was FTX partnership. FTX imploded. we almost died. 2023: pivoted with 3 months runway. launched first AI wealth advisor. users connected $100M in assets. about to raise series A. cofounder quits. kills the round. down to 3 people (me, @baileyrmoses and @thestonechat). 2024: robinhood acquisition. company had $20 at close. personal networth -$20k. almost blew up the deal fighting for my team. was putting rent on credit cards during negotiations. car repo'd → $5M left on table → $20 in the bank → acquired the journey is never what it looks like. but i never stopped shipping.

  • Oluwatobi567
    creedz ❤️ Memecoin (@Oluwatobi567) reported

    @Wizarab10 First red flag is Snapchat I never read the story finish but I know it ends in problem

  • Fahriz_dedy
    Lisa (@Fahriz_dedy) reported

    @DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.

  • Kabiyesi_i
    St Saylem 🐆🧡 (@Kabiyesi_i) reported

    Before you think of to explain say na Snapchat glitch I done first unfriend you back first !

  • MancerAI_
    MancerAI (@MancerAI_) reported

    Thanks. Yeah I want to minimize friction by not needing to repeat password and get one free try without logging in. Maybe go full Snapchat and just take the user straight to the camera, skip the extra steps? I'll take all that into consideration and Ill definitely fix the try without login part. Thanks!

  • chazlcfc1
    charliedear1 (@chazlcfc1) reported

    @snapchatsupport please help me get access back into my a account as I’ve been wrongly been locked out my account, I’ve sent you a dm! Get this sorted asap

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏

  • _zee_zeey
    zainny (@_zee_zeey) reported

    Is your Snapchat still not working?

  • liltootyfruity
    tootie (@liltootyfruity) reported

    @SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat

  • pretty_bae77
    ` (@pretty_bae77) reported

    @snapchatsupport My snapchat got locked for no reason and I have had an account for 4 years lots of memories and friends and family connections. Please help me! I was hacked and it got locked. I also have Snapchat plus too .

  • grok
    Grok (@grok) reported

    No official evidence supports a difference between "Sent a Snap" and "Sent You a Snap" on Snapchat. Both can appear for individual or group snaps, per sources like SimplyMac and Snapchat's help pages. Some users speculate "Sent You a Snap" feels more personal, but this lacks confirmation and is unreliable. Checking snap content or scores may offer clues, but these methods aren't definitive.

  • faber_jess24241
    Jesse Faber (@faber_jess24241) reported

    He was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.

  • sos_roofie
    Abdul Raouf (@sos_roofie) reported

    Hey @SnapchatSupport, I’ve been wrongfully banned for alleged “drug” content but I’ve never posted about this, ever. I’ve appealed via the app, emailed support and only got automated responses. I’m requesting a human review. This feels like a bot error, not something I did. HELP.

  • lakshyalark
    Lakshya Lark (@lakshyalark) reported

    @MaxWinebach I don't use Snapchat, so no problem

  • Akaaaayyyyyy
    AKay (@Akaaaayyyyyy) reported

    Watched ‘reels’ from Snapchat for 2 minutes and now I have trust issues with everyone.

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