Snapchat

Snapchat Outage Map

The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Snapchat users affected:

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jaipur, RJ 1
Delhi, NCT 1
Mumbai, MH 1
Bengaluru, KA 1
Melbourne, VIC 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
Pune, MH 1
Mecca, Makkah Province 1
Nagpur, MH 1
Pensacola, FL 1
Bhopal, MP 1
Sherbrooke, QC 1
Le Chambon-Feugerolles, Auvergne-Rhône-Alpes 1
Rājkot, GJ 1
Morgantown, WV 1
Aubagne, Provence-Alpes-Côte d'Azur 1
Nancy, ACAL 1
Auckland, Auckland 1
Dudley, England 1
Le Mée-sur-Seine, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • freeman32e Mark Freeman (@freeman32e) reported

    @savv34718610 @Snapchat I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable.

  • joe0792 Frances (@joe0792) reported

    @Damien1173 @snapchatsupport Support system hardly respond to complaints like these because they have less staffs due to the pandemic so save yourself the stress and find a way to contact @special_help1 he would help you recover your account and teach you how to secure your account

  • janeria_stewart janeria stewart (@janeria_stewart) reported

    @savv34718610 @Snapchat +1 (916) 243‑5188 his WhatsApp he can help you fix it

  • yoyoooox Yohan (@yoyoooox) reported

    @snapchatsupport I have a bug connecting to snapchat, when I connect it shows me in red please check your connections and try again. I have followed all the instructions on the snapchat forum to the letter but nothing works. I need help.

  • Mspuiyi39169905 Ms puiyi (@Mspuiyi39169905) reported

    @savv34718610 So sad. Snapchat doesn’t reply to their users. I'll kindly advise you contact *PROPCYBER* on Instagram, they can be of help.

  • RizwanK37554048 Rizwan Khan (@RizwanK37554048) reported

    @snapchatsupport I do the same but still getting same issue

  • joe0792 Frances (@joe0792) reported

    @afalward @snapchatsupport Support system hardly respond to complaints like these because they have less staffs due to the pandemic so save yourself the stress and find a way to contact @special_help1 he would help you recover your account and teach you how to secure your account

  • UlensTibo Tibo Ulens (@UlensTibo) reported

    @snapchatsupport @RizwanK37554048 I have the same problem !

  • loryparker28 halt white🤳 (@loryparker28) reported

    @esson000 @savv34718610 @Snapchat Kindly send me a direct message I can help

  • sw1ftrr Shawn Ganeshram (@sw1ftrr) reported

    @snapchatsupport I got logged out of my Snapchat account and it says it has been temporarily locked. today is my birthday and all my memories are on that account. please help me unlock it.

  • CeoDrip CeoDrip (@CeoDrip) reported

    @snapchatsupport why are y’all locking accounts! Terrible. Y’all was my favorite app now y’all 🚮🚮🚮

  • freeman32e Mark Freeman (@freeman32e) reported

    @RizwanK37554048 @snapchatsupport I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable.

  • HalleMa39362183 Halle Mae (@HalleMa39362183) reported

    @Subhaan33378117 @snapchatsupport happened to me too, snapchat haven’t helped me at all. let me know if they help you

  • janeria_stewart janeria stewart (@janeria_stewart) reported

    @savv34718610 @snapchatsupport +1 (916) 243‑5188 his WhatsApp he can help you fix it

  • Aaliyah2095 Aaliyah (@Aaliyah2095) reported

    @sw1ftrr @snapchatsupport My account/device got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @logskind2 on Instagram and they were so helpful and reliable. Am sure they can help you

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