Snapchat

Snapchat Outage Map

The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Snapchat users affected:

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 3
Bhopal, MP 2
Chicago, IL 2
Hyderabad, TG 2
Bedford, England 1
Alleppey, KL 1
Valence, Auvergne-Rhône-Alpes 1
Jhelum, Punjab Province 1
Warendorf, NRW 1
Mumbai, MH 1
Batley, England 1
Bordeaux, Nouvelle-Aquitaine 1
London, England 1
Kingston upon Hull, England 1
Douglas, GA 1
Motherwell, Scotland 1
Lyon, Auvergne-Rhône-Alpes 1
Vilnius, Vilniaus apskritis 1
New Delhi, NCT 1
Jurupa Valley, CA 1
Tustin, CA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Lucknow, UP 1
Jaipur, RJ 1
Cedar Rapids, IA 1
Alpharetta, GA 1
Patiāla, PB 1
Villelaure, Provence-Alpes-Côte d'Azur 1
Guyton, GA 1
Erbil, Muḩāfaz̧at Arbīl 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • queen_sandy619 S A N D Y (@queen_sandy619) reported

    @snapchatsupport I think my account has been hacked 😭 none of my email or username is working, it says invalid. I’ve emailed you almost everyday with all my info for my account. Please help 😭

  • alisonfang16 Alison (@alisonfang16) reported

    help i burned my hand yesterday and now it vaguely looks like a cat so i took a pic and outlined the cat you know bc i have all this work i’m not doing and then accidentally sent it to someone i don’t talk to on snapchat aaaAAAAA

  • Itatilo15130410 Itati lopez (@Itatilo15130410) reported

    @CynthiaDavila__ @snapchatsupport @Snapchat I got scammed twice when I loss my account then I come across cyberhack_001 on Instagram he help me to recover back my account you can go message him

  • Jones_Kanes stephen Kane  (@Jones_Kanes) reported

    Calling for anyone on android? Are you having this problem “if you got Snapchat,if you do you know your story’s can you save them to memory? As my partner one messing up”

  • melvee9 melvee (@melvee9) reported

    @snapchatsupport can u fix the app my posts have been getting deleted lately 🥴

  • laguerita812 Rios (@laguerita812) reported

    @elssitaf I’m so so down!! The more time that passes and the more Snapchat memories I keep seeing of me with my nose pierced ugh the more I want it!

  • HotshotDannyD Hotshot Danny Duggan (@HotshotDannyD) reported from Winnipeg, Manitoba

    @snapchatsupport going on almost 2 weeks without being able to access my account & over a week since I replied to the generic response from emailing support back & no help yet. Is there another avenue? I need access to my contacts

  • chrissy_ty chrissy Ty (@chrissy_ty) reported

    @Snap @snapchatsupport Dear Snapchat, My account has been locked with no explanation. I didn’t even get an email saying that I have broken any rules/guidelines. In your rules/guidelines it says I should have received an email but I haven’t. Unlock my account please! @Snapchat

  • marcybonni tess 🖤 (@marcybonni) reported

    @snapchatsupport i keep getting asked to approve of new terms of service & then after i accept it, i get logged out. i’ve changed my password and email and it’s still doing it pls help

  • CynthiaDavila__ 𝐂𝐲𝐧𝐭𝐡𝐢𝐚 ♛ (@CynthiaDavila__) reported

    Welp I’ve contacted & emailed @snapchatsupport @Snapchat multiple times and have not got any help. I understand they are flooded with emails but I am genuinely concerned about my hacked account. Helloooo

  • esix13 Eric 6 (@esix13) reported

    My phone does this cool thing where my snaps reply to the next person down my list and my iMessages open themselves without giving me a notification... it’s great 🙄🤪 @Apple @Snapchat

  • cierra_chatman Cierra Chatman (@cierra_chatman) reported

    @snapchatsupport can u please help me with my hacked account

  • SLefthole Chris Murray 🏴‍☠️💅🏼 (@SLefthole) reported

    anyone else’s snapchat not working

  • Itatilo15130410 Itati lopez (@Itatilo15130410) reported

    @WezPyke @Snapchat I got scammed twice when I loss my account then I come across cyberhack_001 On Instagram he help me to recover back my account you can go message him

  • yeskiaya kiaya. (@yeskiaya) reported

    will never forget the time I took a snapchat of someone studying and my flash was on and they saw and instead of leaving I just put my phone down and acted like nothing happened and went back to writing a paper

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