Snapchat

Snapchat Outage Map

The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Snapchat users affected:

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 2
Adelaide, SA 2
Pune, MH 2
Le Chambon-Feugerolles, Auvergne-Rhône-Alpes 1
Rājkot, GJ 1
Morgantown, WV 1
Aubagne, Provence-Alpes-Côte d'Azur 1
Nancy, ACAL 1
Auckland, Auckland 1
Dudley, England 1
Le Mée-sur-Seine, Île-de-France 1
Charlotte Amalie, Saint Thomas Island 1
Noyelles-Godault, Hauts-de-France 1
Bengaluru, KA 1
Seattle, WA 1
Saint Ives, England 1
Dehra Dūn, UT 1
Bathinda, PB 1
Bedford, England 1
Bhopal, MP 1
Alleppey, KL 1
Valence, Auvergne-Rhône-Alpes 1
Jhelum, Punjab Province 1
Warendorf, NRW 1
Mumbai, MH 1
Batley, England 1
Bordeaux, Nouvelle-Aquitaine 1
London, England 1
Kingston upon Hull, England 1
Douglas, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • sampearce023 Sam Pearce (@sampearce023) reported

    @19jmorlan @snapchatsupport Hi please can someone help me I’ve got the same problem, desperate for my memories back as they contain pics of my grandad who passed away recently!

  • RoyJame71443076 frank mike (@RoyJame71443076) reported

    @Jay_3_Dee @Snapchat I advise you message @milanogreat1 on Twitter they can help you get back your account now

  • sampearce023 Sam Pearce (@sampearce023) reported

    @bust1ng @snapchatsupport Hi have u got ur account back yet? Same thing happened to me I really need help

  • suckmybakedbean baked baker (@suckmybakedbean) reported

    @Snapchat @snapchatsupport @Snap I don’t understand how my account could be deleted with absolutely no warning. Almost 6 Years worth of photos of passed loved ones/pets just GONE. Pretty much is zero customer service to help. Snapchat wtf? I’m sobbing.

  • alexfmoore814 Alex Moore (@alexfmoore814) reported

    @snapchatsupport I did that and you gave me the same response with your terms and conditions. Then you blocked my email from sending in more tickets. Terrible company. No wonder the stock is down.

  • Christy38028474 Christy Joy (@Christy38028474) reported

    @snapchatsupport hey I'm having trouble logging into my Snapchat

  • Straymiracle Uncle Sego Stan Account✨ (@Straymiracle) reported

    @snapchatsupport You guys are really not even trying to help.

  • allenvcpascua allenvcpascua (@allenvcpascua) reported

    @Jayy_migoo @snapchatsupport Message @hsbbits ,he recover my account within 30 minutes I was so glad . Send a dm immediately to get help.

  • bust1ng Jesus Villasenor (@bust1ng) reported

    @snapchatsupport bro y’all don’t help at all, I need my snap account I got deleted for no reason, all my accounts got deleted, I need that **** back

  • RileyDean2422 Riley Dean (@RileyDean2422) reported

    @Snapchat and @snapchatsupport is literally the worst. I get an email at roughly 6:40 am my time saying my email and password has been changed. So I try to change them back and it says my account got deleted, and they didn’t help with that. So I made a new one and (1/2)

  • blkgalrealness Velma Jr. (@blkgalrealness) reported

    Saw a pic from my Snapchat memories from this time last year. I looked stressed, skin was broken out, hair was falling out.. the list goes on.

  • Will18695569 Will (@Will18695569) reported

    @snapchatsupport I need help I’ve made many snapchats and every time I get banned what do I do to make a new Snapchat I have been banned on my main Snapchat is that why idk please help thank you

  • MonteCristo292 MonteCristo (@MonteCristo292) reported

    Only problem is I left prison my first ever sentence and said I don’t wAnt her and that’s why she sent me the angry ‘hmmm blocked on Snapchat too I see? Why say you love me??? And baby? Wtf? We have no baby. Oh she means her little elephant - it’s a toy not a baby 🙄

  • aalondraa88 alondraxox8 (@aalondraa88) reported

    @snapchatsupport my account has been banned since august i didnt do anything wrong , at first it started as temporarily locked and now it’s banned and when i try to make a new account is says could not connect. please help fix this problem .

  • allenvcpascua allenvcpascua (@allenvcpascua) reported

    @aalondraa88 @snapchatsupport Message @hsbbits ,he recover my account within 30 minutes I was so glad . Send a dm immediately to get help.

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