Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 11/28/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (35%)

    Sign in (35%)

  2. App Crashing (19%)

    App Crashing (19%)

  3. Messaging (19%)

    Messaging (19%)

  4. Connection (14%)

    Connection (14%)

  5. Glitches (6%)

    Glitches (6%)

  6. Multimedia (6%)

    Multimedia (6%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesTustin Sign in
FranceMarseille Connection
IndiaLucknow Messaging
IndiaJaipur Glitches
United StatesCedar Rapids App Crashing
United StatesAlpharetta Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • samppaawsd samppaawsd (@samppaawsd) reported

    @snapchatsupport Hi, my account is locked. Yesterday there was some suspicious acting. I think that someone was trying to login my account or my VPN made the lock. I was thinking that are you able to unlock the account and what should I do with mu VPN. Thanks!

  • cloudspau pau the pounder²⁷🦇 missing dream hours (@cloudspau) reported

    to all my snapchat users, has anyone ever had a problem where you literally cannot send snaps? 😵‍💫 how do i fix that

  • Linuxtechz1 aan_dr_ea_ (@Linuxtechz1) reported

    @Alyssa_Heisler @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later

  • officialvenlord 50fifty (@officialvenlord) reported

    @RandyCasada @snapchatsupport The support team doesn’t take any real steps to help. I filed so many claims and they never resolved any. I’m glad @utopiantech came through he’s the only person that has been able to get something like this done without stress nor delay. I suggest you contact him for help

  • saannvvii Saanvi (@saannvvii) reported

    Please help me unlock my account, it has happened for the first time due to using emulator, it was an honest mistake and I wont repeat again i assure you. @snapchatsupport

  • Linuxtechz1 aan_dr_ea_ (@Linuxtechz1) reported

    @Camilleee513 @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later

  • Andrechunlee Chelle Ella (@Andrechunlee) reported

    @joe89316255 @snapchatsupport My snap got deleted earlier, it was recovered for me through the help of @techshine012 you can contact them for help

  • Jerome95360082 Jerome (@Jerome95360082) reported

    @snapchatsupport My account is no where to be found. I think I have been banned I just want my pictures I understand If I'm banned but there has to be a way to get my pictures and videos from the database im so heart broken all the videos of my granddad before he passed please.

  • NFT__GALAXY NFT GALAXY (@NFT__GALAXY) reported

    @snapchatsupport Hey you guys permanently locked my account for no reason I’ve had my account up there for 5 years with all my memories and there all gone now PLEASE HELP ME SNAPCHAT SUPPORT TEAM

  • Linuxtechz1 aan_dr_ea_ (@Linuxtechz1) reported

    @saannvvii @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later

  • Linuxtechz1 aan_dr_ea_ (@Linuxtechz1) reported

    @joe89316255 @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later

  • Linuxtechz1 aan_dr_ea_ (@Linuxtechz1) reported

    @leiilianni3 @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later

  • Linuxtechz1 aan_dr_ea_ (@Linuxtechz1) reported

    @eric_milliano @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later

  • officialvenlord 50fifty (@officialvenlord) reported

    @Creeksjsjl @Snapchat The support team doesn’t take any real steps to help. I filed so many claims and they never resolved any. I’m glad @utopiantech came through he’s the only person that has been able to get something like this done without stress nor delay. I suggest you contact him for help

  • Amir_Khan_121 Amir Khan (@Amir_Khan_121) reported

    @NFT__GALAXY @snapchatsupport Don’t expect them to help. I’ve emailed them and got one reply back and then ignored me.

  • bmoenthusiast mama batra (robins gf) 🖤💖 (@bmoenthusiast) reported

    That moment when this is like the tenth time this month that snapchat shut down and your text messages won't send because your storage is so full !!!! I'm at my ******* limit!

  • ColinenB Colinen Bros (@ColinenB) reported

    @lilmoxie777 @snapchatsupport I got hacked and my money was transferred I lost 80,000$ if not for *HOODCYBERSPY* on Instagram I wouldn’t have figured a way back to recover back my bitcoins and account text him he would help as he helped with mine

  • PGbeneowei Alice. J. (@PGbeneowei) reported

    @KingOwenHD I’ve been there also and their support is helpless, my snapchat profile was locked also, There was no help at all from support,It was this tech guy @watinani_ who recovered my account back, he's an expert on accounts and recovery. I recommend you to reach out to him for help.

  • ScottOs37303132 Scotty__ (@ScottOs37303132) reported

    @katelynsmthg @snapchatsupport This is bs same thing happened to me and when I go through there bs fake support the email doesn’t even get sent with my unlock code snap is broken and they don’t care ab anybody who uses the app if they can’t even make time to fix this

  • Linuxtechz1 aan_dr_ea_ (@Linuxtechz1) reported

    @samppaawsd @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later

  • Linuxtechz1 aan_dr_ea_ (@Linuxtechz1) reported

    @Nocly_ @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later

  • nichole_r_a Nichole (@nichole_r_a) reported

    @snapchatsupport please help to unlock my account it was permanently locked because it was compromised

  • Nocly_ Nocly (@Nocly_) reported

    @snapchatsupport I found the error !!! I was on version 11.59. 0.24 beta, I downloaded from the internet version 11.58.0.33 and its work again! (thanks I downloaded from the internet version 11.58.0.33 and its work again! (thanks apk 🙏🏼)

  • 07517993895c Carlos Gardner (@07517993895c) reported

    @snapchatsupport teamSnapchat It says my account has been temporarily locked and I know I haven’t broken any of Snapchat rules as all I really do is do streaks and message my mates. When I try unlock my account, it just explains how I can’t unlock it, please help my snap name is carlosgardner98

  • Andrechunlee Chelle Ella (@Andrechunlee) reported

    @VLONEBO @Snapchat My snap got deleted earlier, it was recovered for me through the help of @techshine012 you can contact them for help

  • officialvenlord 50fifty (@officialvenlord) reported

    @Sarah30130773 @snapchatsupport Support never responds i tried so many times none responded, all I had to do was get an external support specialist who was able to resolve this whole issue of my account getting messed up and it worked out perfectly, his page is @utopiantechh I suggest you look him up

  • nichole_r_a Nichole (@nichole_r_a) reported

    @snapchatsupport pls help my account was permanently locked because it was compromised i really need it back

  • ScottOs37303132 Scotty__ (@ScottOs37303132) reported

    @snapchatsupport And now just Bc my acc is locked I got all these damn bots telling me to go on ig if I want my thing fixed ITS ALL FAKE. They gonna try and scam tf outta you snap can y’all please just fix something for once

  • ScottOs37303132 Scotty__ (@ScottOs37303132) reported

    @Snapchat @snapchatsupport y’all need to just go ahead and fire your whole support team they do absolutely nothing but sit on their *** all day and when there’s an actual problem they send you some automated **** a lot of peoples accounts are being randomly deleted/locked

  • officialvenlord 50fifty (@officialvenlord) reported

    @alexakornbluth3 @Snapchat The support team doesn’t take any real steps to help. I filed so many claims and they never resolved any. I’m glad @utopiantech came through he’s the only person that has been able to get something like this done without stress nor delay. I suggest you contact him for help