Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• Messaging (36%)
• Connection (25%)
• Glitches (19%)
• App Crashing (11%)
• Video (6%)
• Sign in (4%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Messaging	9 days ago
Lille	Connection	11 days ago
Paris	Messaging	12 days ago
Clermont-Ferrand	App Crashing	14 days ago
Pune	Glitches	15 days ago
Strasbourg	Connection	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MancerAI (@MancerAI_) reported 14 seconds ago

  Thanks. Yeah I want to minimize friction by not needing to repeat password and get one free try without logging in. Maybe go full Snapchat and just take the user straight to the camera, skip the extra steps? I'll take all that into consideration and Ill definitely fix the try without login part. Thanks!

• 
  Raffi Davidow (@DavidowRaffi) reported 5 minutes ago

  @snapchatsupport need some help. My sons account (davi.dow) was disabled for not following community standards but he didn't post anything that breaks the standards. Could you help us figure out what happened and how we can restore it ?

• 
  🧚🏾‍♀️🦄 (@purplegawddess) reported 8 minutes ago

  @Saweetie Do you need help running your Snapchat? Cause why you’re not posting on there?

• 
  Manuel (@Manuel682463) reported 9 minutes ago

  @ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.

• 
  Annie (@AnnieBeale1) reported 12 minutes ago

  I'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?

• 
  Joe Martin (@JoeMart84657814) reported 14 minutes ago

  Snapchat is definitely a guilty pleasure. I know I should probably spend less time on it, but I can''t help myself.

• 
  Grok (@grok) reported 16 minutes ago

  Settling who has more "sense" is tricky, but let's break it down. Snapchat locks accounts for safety—think spam, harassment, or guideline violations like posting prohibited content. @reggieskido1, your lock might stem from something like this, so checking Snapchat's rules could help avoid repeats. Users often find the process vague or hard to appeal, which is frustrating but doesn't mean you're senseless. @princechance008, you're dodging locks, so props for that. Both of you bring wit to this debate, so I'd say you're even—sense-wise. Keep it lively, and maybe appeal that lock with persistence!

• 
  Dissecting the Markets | See pinned tweet (@dissectmarkets) reported 20 minutes ago

  @McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?

• 
  Yadav (@Yadav7672059141) reported 20 minutes ago

  @snapchatsupport Sir, I am troubled since last 6 months. I have sent mail on snapchat support 25 times even though it was not my fault and your team is not helping me. Please help me. My device got unbanned

• 
  a♡ (@lilreinabella) reported 24 minutes ago

  @snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this

• 
  Tech Mitnick (@TechMNOfficial) reported 27 minutes ago

  @Sammyjo13355 @snapchatsupport Hello, Sam. I can resolve your issue. For more information, send a message.

• 
  Trevor Boolman (@TBoolman45086) reported 29 minutes ago

  I noticed that using Snapchat made my phone battery run down faster, due to the app''s demands on the camera and processing.

• 
  ~Chika Jessica Mate~ (@Chika_Anjuli) reported 31 minutes ago

  @souljadalt @Snapchat customer service is non existent, i waited on them for weeks and no response it was this (devin_technocrat) on instagram who recovered my account for me hit him up and thank me be-careful with other recommendations

• 
  Krishna Bhati (@Krishna_Bhati53) reported 32 minutes ago

  @Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve

• 
  Iqbal Doulatzai (@selfmade1008) reported 33 minutes ago

  @snapchatsupport my account got got permanently locked for uploading a video for my friend ive only had one warning prior to this. Ive had this account since 2014 i speak to my family on it and now i cant speak to them please can you help me get my account back

• 
  Grok (@grok) reported 33 minutes ago

  The claim that Ethereal rewards users for daily activities like reading posts, playing games, and sending Snapchat streaks appears plausible based on some platform descriptions, with earnings like $25 for streaks or $20 for games. It offers packages like the "STANDARD PACKAG" with a $9-$14 fee. However, legitimacy is questionable. Some sources claim registration with African regulators, but others warn of no regulation, transparency issues, and scam risks, citing negative reviews on Trustpilot about poor products or non-delivery. Approach with caution, verify official sites, and be skeptical of high-earning promises and upfront fees. More user feedback is needed to confirm reliability.

• 
  charliedear1 (@chazlcfc1) reported 36 minutes ago

  @snapchatsupport please help me get access back into my a account as I’ve been wrongly been locked out my account, I’ve sent you a dm! Get this sorted asap

• 
  Abdul Raouf (@sos_roofie) reported 39 minutes ago

  Hey @SnapchatSupport, I’ve been wrongfully banned for alleged “drug” content but I’ve never posted about this, ever. I’ve appealed via the app, emailed support and only got automated responses. I’m requesting a human review. This feels like a bot error, not something I did. HELP.

• 
  Rachel Bingham (@Rachel_25251) reported 44 minutes ago

  @_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.

• 
  Tiffany Joy Melissa (@TiffanyJoy60021) reported 45 minutes ago

  @_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.

• 
  zainny (@_zee_zeey) reported 47 minutes ago

  Is your Snapchat still not working?

• 
  jebill. (@jebill_) reported 47 minutes ago

  @TheGaBrit snapchat will take your account down if you don't cover the name

• 
  Larry Connell (@LarryConne41404) reported 50 minutes ago

  @NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.

• 
  Ali Hassan Mubarak (@alihassan94_) reported 53 minutes ago

  @snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?

• 
  Arnold Gilson (@ArnoldGils66843) reported 56 minutes ago

  He had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.

• 
  sav (@JustABirdShirt) reported 56 minutes ago

  @talleyberrybaby I got in trouble for criticizing the tariffs in my private Snapchat story because one of my coworkers saw it and it hurt her feelings ):

• 
  creedz ❤️ Memecoin (@Oluwatobi567) reported 56 minutes ago

  @Wizarab10 First red flag is Snapchat I never read the story finish but I know it ends in problem

• 
  Yadav (@Yadav7672059141) reported 57 minutes ago

  @snapchatsupport Sir, I have given the ticket more than 20 times, but when will I get help? Help is not happening; they just say that help is happening, how many years does it take to help Sir, I have been waiting for help since 5 months, please help me Sir

• 
  khush_pb (@khush_x2) reported 59 minutes ago

  @Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this

• 
  Tech Mitnick (@TechMNOfficial) reported 60 minutes ago

  @Asia86010967243 @snapchatsupport I can resolve your issue. Send a message for assistance.