Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• App Crashing (18%)
• Messaging (18%)
• Connection (18%)
• Multimedia (15%)
• Glitches (15%)
• Sign in (12%)
• Video (3%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Video	7 hours ago
Dallas	App Crashing	1 day ago
Dallas	App Crashing	2 days ago
Dallas	Glitches	2 days ago
Paris	Glitches	3 days ago
Ludhiāna	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vincent is on #veratwt (@itoohatedrratio) reported 50 seconds ago

  @azuxky omfg wait i just accidentally face revealed HELP i sent this to amy on snapchat once

• 
  Manuel (@Manuel682463) reported 2 minutes ago

  @ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.

• 
  Joe Martin (@JoeMart84657814) reported 3 minutes ago

  Snapchat is definitely a guilty pleasure. I know I should probably spend less time on it, but I can''t help myself.

• 
  Ali Hassan Mubarak (@alihassan94_) reported 6 minutes ago

  @snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?

• 
  Lizzy (@_themayorsgirl_) reported 8 minutes ago

  @37nla Sorry about your account has Snapchat customer care rectified the issue with it ?

• 
  Tech Mitnick (@TechMNOfficial) reported 10 minutes ago

  @SamyLizardo @snapchatsupport I can resolve your issue. Visit my page for more details.

• 
  رجل من طراز قديم( مسوق) (@just_1live) reported 14 minutes ago

  This company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown

• 
  Rohan (@Rohan_yadav_06) reported 15 minutes ago

  @snapchatsupport I am not able to delete my account. I logined to see if there's an account of snapchat on my email. But accidentally i created the new account. And now I am not able to delete it . Please help me out in deletion. Everytime I try after 72 hours it says to wait.

• 
  Hellolondon (@darsoso00) reported 20 minutes ago

  I will make a claim due to me getting not support and help for the last 2 months I have given 2 months for Snapchat to help and assist however no one has ! I’ll be making a claim against Snapchat due to this @snapchatsupport

• 
  Clare (@ClareLemotop068) reported 22 minutes ago

  @jk_rowling @jo_bartosch Not recognisable as men is a problem in itself. Only recently my son’s friend had been chatting on Snapchat for weeks with a girl? who he found out later is a boy and felt mentally sick that he fancied her. Who are protecting the you lads from this.

• 
  tootie (@liltootyfruity) reported 22 minutes ago

  @SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat

• 
  Bryan Dickey 📲 (@BryanDickey_) reported 31 minutes ago

  @seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.

• 
  Artesh Attri (@ArteshAttri) reported 32 minutes ago

  @Cynthia92929 @snapchatsupport @Arlo_codes can you help me because my snapchat account is permanently locked

• 
  Sasha Simi🌹 (@ykdikachi) reported 33 minutes ago

  Even if there's a world war 4 going on rn, Snapchat should never glitch and leak my eyes only puhleasee🥹

• 
  BENWEB_01 OFFICIAL ACCOUNT (@benweb01) reported 33 minutes ago

  @Amaya47737967 @snapchatsupport @amayamchenryy When was your account hacked? Need help??

• 
  Ibrahim Khan (@Ibrahimwhoelse) reported 34 minutes ago

  @Snapchat Hello Snapchat Support I hope you’re doing well I can’t access my account as it says my device has been banned I believe this might be a mistake Please help me recover my account My username is ibrahimkhan8820

• 
  Epic Games (@flpcvet5) reported 35 minutes ago

  Hi @SnapchatSupport, I’ve been temporarily banned again for “unauthorized third-party apps”—something I haven’t used. Last time it was 7 days, now it’s 30. I’ve tried email support but got no real help. Can someone please explain why this keeps happening?

• 
  jebill. (@jebill_) reported 38 minutes ago

  @TheGaBrit snapchat will take your account down if you don't cover the name

• 
  sav (@JustABirdShirt) reported 39 minutes ago

  @talleyberrybaby I got in trouble for criticizing the tariffs in my private Snapchat story because one of my coworkers saw it and it hurt her feelings ):

• 
  strwberres (@strwberres) reported 43 minutes ago

  sometimes when im bored i look through old snapchat conversations.. and i just read the one of my ex bf when he broke up with me.. ‘im too young to be taking care of someone with so many issues.. wish you the best but just know no one will ever want you bcuz of the way you look’

• 
  Riri (@Rir_i6) reported 44 minutes ago

  @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

• 
  genuisandi💬🀄️ (@shofi_khafi) reported 45 minutes ago

  @DavidowRaffi @snapchatsupport My account was also randomly banned I tried contacting support system to get the banned removed but it was of no use, I was referred to @auxtoolt he helped me unbanned my account, I approve his service because it is secure and legit.

• 
  ku (@ke0ynl) reported 45 minutes ago

  @snapchatsupport I need Snapchat support, to talk about the issue in A DM

• 
  ` (@pretty_bae77) reported 45 minutes ago

  @snapchatsupport My snapchat got locked for no reason and I have had an account for 4 years lots of memories and friends and family connections. Please help me! I was hacked and it got locked. I also have Snapchat plus too .

• 
  Idk (@Iiiiddddkkkkyet) reported 49 minutes ago

  @LostMemeArchive The Snapchat filter of this guys face got me in trouble in high school

• 
  ~Chika Jessica Mate~ (@Chika_Anjuli) reported 50 minutes ago

  @souljadalt @Snapchat customer service is non existent, i waited on them for weeks and no response it was this (devin_technocrat) on instagram who recovered my account for me hit him up and thank me be-careful with other recommendations

• 
  Violet. (@vee_symone) reported 52 minutes ago

  @DrightSauce Fix my Snapchat first

• 
  Lisa (@Fahriz_dedy) reported 52 minutes ago

  @DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.

• 
  لولي♍️ (@darkautumn6) reported 57 minutes ago

  @snapchatsupport Hello, I have a problem. I am unable to delete my account and the deletion page does not want to open. Even Snapchat Web does not want to open. I hope to solve the problem as soon as possible!!!

• 
  Krishna Bhati (@Krishna_Bhati53) reported 59 minutes ago

  @Snapchat @snapchatsupport @Snap hello it’s my humble request to you please unlock my account and unbanned my device now it has been so long with snap and I can’t take it anymore feeling so depressed and stressed just help me and I will do whatever it takes but please help me