Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 01/20/2026 03:15

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (21%)

    Sign in (21%)

  2. Messaging (19%)

    Messaging (19%)

  3. App Crashing (18%)

    App Crashing (18%)

  4. Connection (18%)

    Connection (18%)

  5. Multimedia (11%)

    Multimedia (11%)

  6. Glitches (11%)

    Glitches (11%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
New ZealandAuckland Glitches
United KingdomDudley App Crashing
FranceLe Mée-sur-Seine Video
U.S. Virgin IslandsCharlotte Amalie App Crashing
IndiaNew Delhi Connection
FranceNoyelles-Godault Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • techdogbot Tech Dogs 🔌🐶 (@techdogbot) reported

    We put Snapchat Stories on a Dutch Smoushond and she'll fix all your problems.

  • eliyavasquez ellie (@eliyavasquez) reported

    @snapchatsupport my account was hacked them perma banned and now you guys won’t help me ?! I have photos of family members that are now dead that I don’t even have in my camera roll help me @snapchatsupport @Snapchat

  • Joshcharlie5 Josh_charlie (@Joshcharlie5) reported

    @LaurenH71522972 @Snapchat @snapchatsupport Kindly inbox me for help

  • Iceman4489 iceland (@Iceman4489) reported

    @johnmondaykele2 @AhNuaimi @snapchatsupport Having issues with your Snapchat why not message GHOSTTECHIEE ON INSTAGRAM the help me solve mine

  • johnmondaykele2 Kelly john (@johnmondaykele2) reported

    @eliyavasquez @snapchatsupport Try reach out to apostolis_67gaitanidis on IG for all snap hack am sure they will be of help

  • soyyojas jas (@soyyojas) reported

    @Snapchat Customer service is horrible! I’ve been having issues since May 1st, 2022. I’ve sent about 30 emails and their only response is to send me a link to reset my password. I’ve emailed screenshots and screen recordings regarding the issue and they are of no help. SMH

  • jakeelordi jake (@jakeelordi) reported

    i really really hate people subbing other people whether its on here/insta/snapchat, its fine if its like a joke between mutuals but when you actually have an issue with someone and ur subbing them instead of talking to them…

  • JaysmithDaniel Daniel Jaysmith (@JaysmithDaniel) reported

    @TabbyJanelle @Snapchat @snapchatsupport I get that feeling, I almost lost it when I got hacked. I have had that account for 8 years got all my memories on there, had to get it back, Instagram did nothing to help I was only able to get it back with the help of zinocyberhack,_ on Instagram.  reach out to him via IG.

  • Cosmiic_angel heart for brains (@Cosmiic_angel) reported

    **** u @Snapchat ur customer service sucks

  • eliyavasquez ellie (@eliyavasquez) reported

    @johnmondaykele2 @snapchatsupport @Snapchat I got notified on my way to work. It said there was a login in from a different state.

  • oh_dawem Dawem oh (@oh_dawem) reported

    @snapchatsupport @eliyavasquez Don't waste much time just send A message to @cadcybertech on Instagram they'll help you out

  • JaysmithDaniel Daniel Jaysmith (@JaysmithDaniel) reported

    @teganmansell @snapchatsupport I get that feeling, I almost lost it when I got hacked. I have had that account for 8 years got all my memories on there, had to get it back, Instagram did nothing to help I was only able to get it back with the help of zinocyberhack,_ on Instagram.  reach out to him via IG.

  • Sir______mk Abdulwaheed Kabeer (@Sir______mk) reported

    @eliyavasquez @snapchatsupport Dm @Centhanticol now to get your account fix immediately

  • upliftedbutera daisy 🍂 | 2 (@upliftedbutera) reported

    @222alright exactly help 😭 i’m actually gonna be deleting all my social medias except for discord and snapchat to avoid spoilers helpdnfndn bc i’m scared of coming across any spoilers before i finish it

  • Joshcharlie5 Josh_charlie (@Joshcharlie5) reported

    @g0at3ddd @Snapchat Kindly inbox me for help

  • soyyojas jas (@soyyojas) reported

    @Snapchat Customer service is horrible! I’ve been having issues since May 1st, 2022. I’ve sent about 30 emails and there only response is to send me a link to reset my password. I don’t get any emails back now. Wtf

  • Joshcharlie5 Josh_charlie (@Joshcharlie5) reported

    @raffgodd @Snapchat @snapchatsupport Kindly inbox me for help

  • JaysmithDaniel Daniel Jaysmith (@JaysmithDaniel) reported

    @Jacobroehm @snapchatsupport I get that feeling, I almost lost it when I got hacked. I have had that account for 8 years got all my memories on there, had to get it back, Instagram did nothing to help I was only able to get it back with the help of zinocyberhack,_ on Instagram.  reach out to him via IG.

  • eliyavasquez ellie (@eliyavasquez) reported

    @JaxonVision @snapchatsupport Same thing happened to me did they ever help you.

  • lauren_jaada lauren (@lauren_jaada) reported

    @dmfeeneyy My Snapchat acc got hacked. The hacker changed the password and the email. I have tried every solution to take control back on my account, with no success, luckily for me I was reffered to contact @Technical_css who help me to recover my account

  • dallas__Cr4ck Dallas_Cr4ck (@dallas__Cr4ck) reported

    @hquinniii @snapchatsupport Send a dm I can help you fix that

  • Joshcharlie5 Josh_charlie (@Joshcharlie5) reported

    @xWASHEDx @Snapchat Kindly inbox me for help

  • oh_dawem Dawem oh (@oh_dawem) reported

    @KrackedJ @snapchatsupport Don't waste much time just send A message to @cadcybertech on Instagram they'll help you out

  • Isabellabaretto Isabella (@Isabellabaretto) reported

    @KrackedJ @snapchatsupport QUICKLY WRITE TO CYBERDROID33 ON INSTAGRAM HE HELPED GOT MY ACCOUNT RECOVERED IN LESS THAN FEW MINUTES, HE CAN HELP YOU TOO

  • GoldenGaming132 GoldenGaming (@GoldenGaming132) reported from Chicago, Illinois

    @MrBrewerr @lmg650 @antoniexplainer Dawg aint nobody worried about "if you look good" lmfao. i'm clowning you for tryna talk like that and look like you're in a gated community and went to charter schools. Also if you need fake tattoo filters off snapchat to make you think you look good. Then I guess u got 2 issues

  • JaysmithDaniel Daniel Jaysmith (@JaysmithDaniel) reported

    @Jessellee33 @snapchatsupport I get that feeling, I almost lost it when I got hacked. I have had that account for 8 years got all my memories on there, had to get it back, Instagram did nothing to help I was only able to get it back with the help of zinocyberhack,_ on Instagram.  reach out to him via IG.

  • oh_dawem Dawem oh (@oh_dawem) reported

    @GlzzyI @snapchatsupport Don't waste much time just send A message to @cadcybertech on Instagram they'll help you out

  • johnmondaykele2 Kelly john (@johnmondaykele2) reported

    @TheDCMcCoy @snapchatsupport OK try reach out to apostolis_67gaitanidis on IG sure those dude will be able to restore back your account as they did mine try hit them up bc automated messages is all you got from support which can't help

  • johnmondaykele2 Kelly john (@johnmondaykele2) reported

    @eliyavasquez @snapchatsupport @Snapchat Ldk just hit apostolis_67gaitanidis on IG for all snap hack am sure they will be able to help

  • JaysmithDaniel Daniel Jaysmith (@JaysmithDaniel) reported

    @DannyBu7864833 @snapchatsupport I get that feeling, I almost lost it when I got hacked. I have had that account for 8 years got all my memories on there, had to get it back, Instagram did nothing to help I was only able to get it back with the help of zinocyberhack,_ on Instagram.  reach out to him via IG.