Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 02/17/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Connection (21%)

    Connection (21%)

  2. Messaging (19%)

    Messaging (19%)

  3. Multimedia (16%)

    Multimedia (16%)

  4. Sign in (16%)

    Sign in (16%)

  5. App Crashing (14%)

    App Crashing (14%)

  6. Glitches (14%)

    Glitches (14%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaNagpur Messaging
United StatesPensacola Glitches
IndiaBhopal Multimedia
CanadaSherbrooke Connection
FranceLe Chambon-Feugerolles App Crashing
IndiaRājkot Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • UGyounited Kyle Hudson 🇺🇸 (@UGyounited) reported

    @snapchatsupport My account has been wrongfully locked. I am sure I have not sent spam, unsolicited snaps, or download or used any 3rd party apps. Furthermore, I have also verified my email address on Snapchat. Can you please help me?

  • jenniekmnbn jenniemanoban (@jenniekmnbn) reported

    @theiosbill1 @snapchatsupport Contact @CyberAGOfficial he might help you! He is legit 💯

  • brownboi2114 Clay Brown (@brownboi2114) reported

    Come on, @Snapchat @snapchatsupport I try to log in on another phone and yall immediately lock my account. If this was the first time it’s happened I wouldn’t be mad, but this **** happens all the time. Fix your mess ups please.

  • Jocylinelacey J (@Jocylinelacey) reported

    Thanks snapchat for reminding me that one year ago today I broke the phone screen of the man who came to fix my phone by dropping my broken phone on his phone

  • tdcmagiconic rimi ❈ (@tdcmagiconic) reported

    later i found out about it and thank god it was me who found out and not my family or else she would be in big trouble, i let it pass that time and delete all the contracts she saved and deleted Snapchat, but who knew this kid would AGAIN add her making a new ig acc ?!

  • Mack_n_Cheesey Mackenzie Franklin (@Mack_n_Cheesey) reported

    @snapchatsupport I have stopped receiving notifications on my account, I have sent two emails from the support website but I haven’t gotten any emails back, please help!

  • xacesxx xayes (@xacesxx) reported

    if anyone’s bored yall can help me report my old snapchat account skdbfknff

  • jenniekmnbn jenniemanoban (@jenniekmnbn) reported

    @Mack_n_Cheesey @snapchatsupport Contact @CyberAGOfficial he might help you! He is legit 💯

  • waswa_adam Brainiac (@waswa_adam) reported

    6 years ago people had to walk to dark alleys to procure females with self esteem issues and today they download Snapchat #IndustrialRevolution

  • jenniekmnbn jenniemanoban (@jenniekmnbn) reported

    @LikaShakur @snapchatsupport Contact @CyberAGOfficial he might help you! He is legit 💯

  • giooo_c Gio (@giooo_c) reported from Visalia, California

    @snapchatsupport my sc is glitching or something is up with this app because anything I try to do or save it reverts back. I can’t do anything within my settings, im not getting notifications, can’t send snaps, can’t open messages. Can’t figure it out. Please fix.

  • jenniekmnbn jenniemanoban (@jenniekmnbn) reported

    @shrayanshj03 @snapchatsupport Contact @CyberAGOfficial he might help you! He is legit 💯

  • taveonswag12 youknowtaae🤪 (@taveonswag12) reported

    I don’t deal with other’s friends so if your friends got a problem with what I post on my Snapchat tell them mfs to just unadd me then if it’s that big of a problem

  • nahnahbro no name (@nahnahbro) reported

    @snapchatsupport @snapchatsupport my account was reported by my friend as a joke and my account got terminated can you please help me get my account back I’ve done nothing wrong and have important information on that account I need

  • gdove1159 Georgia (@gdove1159) reported

    @snapchatsupport I am having a glitch at the moment where after a while my Snaps and videos won’t send but chats will. It only happens to one or two people at a time, especially if I constantly snap them videos. I have to delete the app and reinstall it to fix. It’s so annoying!

  • Attommynj Tommy (@Attommynj) reported

    please help by putting @snapchatsupport so they see this

  • Attommynj Tommy (@Attommynj) reported

    @snapchatsupport i’m a tiktok influencer and had the public profile screen pop up on my snapchat. I accidentally pressed cancel and now I don’t have a public profile. Can i please get help so I can have a public profile.

  • jenniekmnbn jenniemanoban (@jenniekmnbn) reported

    @elena_carr5 @snapchatsupport Contact @CyberAGOfficial he might help you! He is legit 💯

  • AinaEmm00528429 Mia brooks (@AinaEmm00528429) reported

    @brownboi2114 @snapchatsupport I had the same but Tommy_net1 on Instagram help me

  • mikefraserr_ F R A S E R (@mikefraserr_) reported

    @snapchatsupport another thing. You’re sending me the same thing you’ve sent everyone. Send me actual help on how to get my account back.

  • itsmaina shawty (@itsmaina) reported

    I maybe lete to the party but the new @Snapchat update has gone down aesthetically!!! 👎🏻👎🏻👎🏻👎🏻

  • Pearl_Em_All Static Shock ⚡️⚡️ (@Pearl_Em_All) reported

    I think I got a good month maybe two before my flashbacks on Snapchat go from cringey to Ard maybe the worst could be a bad angle picture damn I used to be down bad bad 🤮🤮

  • LikaShakur Mdv♡ (@LikaShakur) reported

    @snapchatsupport Billion dollar company with TRASH customer service

  • harrrylewinnfxx Harry Lewin🖥 ⌨️ 📊 (@harrrylewinnfxx) reported

    @madisonw256 @snapchatsupport I can help you retrieve your locked account kindly inbox me for help.

  • theiosbill1 theiosbill (@theiosbill1) reported

    @snapchatsupport Hey im having trouble with my non backed up snapchat memories. They completely disappeared last night. Can somebody help me recover them?

  • _strayvelvet jess (@_strayvelvet) reported

    honestly i go on snapchat and check stories and within 2 minutes one irl is using slurs (and leaving me on read when i tried to help educate her) another has video of someone bleeding, another has gore, and another has a crap ton of alcohol wth

  • Attommynj Tommy (@Attommynj) reported

    @snapchatsupport i read through all of this and there is nothing that helps with the issue i am facing. my snapchat is tommy_lucas1

  • chillwarturo arturo 💔 (@chillwarturo) reported

    @snapchatsupport my snapchat account got locked today can you help

  • UGyounited Kyle Hudson 🇺🇸 (@UGyounited) reported

    @snapchatsupport My account has been wrongfully locked. I am sure I have not sent spam, unsolicited snaps, or download or used any 3rd party apps. Furthermore, I have also verified my email address on Snapchat. Can you please help me?

  • jenniekmnbn jenniemanoban (@jenniekmnbn) reported

    @brownboi2114 @snapchatsupport Contact @CyberAGOfficial he might help you! He is legit 💯