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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (35%)
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App Crashing (19%)
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Messaging (19%)
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Connection (14%)
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Glitches (7%)
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Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vilnius |
Messaging | |
 New Delhi |
App Crashing | |
 Chicago |
Messaging | |
| Hyderabad |
Connection | |
| Hyderabad |
Glitches | |
| Pune |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Baleti
(@Baleti4) reported
@takumi_alg @snapchatsupport Yea sure there is a way to retrive your account back i suggest you contact @TechfixGood for help to recover your account back
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ＰＩＮＫＹ ＧＩＲＬ♥
(@Jai_Wilfred) reported
@r0yalg0th @snapchatsupport @Rous_Cybertech helped me to retrieve my acc when I got issue and support services aren't responding
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my summer body is on layaway
(@deezy____) reported
(Disclaimer: I don’t look like this, the Snapchat filter held me down.)
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Ricky Nelson
(@dickchuck77) reported
@mkobach Snapchat will become a top tier customer service tool
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ben jovi
(@benjairish) reported
@snapchatsupport I’m not sure how to get a screenshot of this, but whenever I’m viewing the Discover and Subscription stories, I can see (provided) captions if my volume is turned all the way down. But if I turn up my volume, they disappear.
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sluttygorgeous
(@fahadofNRA) reported
@snapchatsupport I’m trying to change my snapchat username but it keeps saying there’s an error. help
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Stephie
(@Stephie856) reported
@ISellDopeToKids @snapchatsupport Has same issues but only real person who was able to help me restore my account was @alphatechh here on Twitter. I recommend you should do same now. Dm him for help
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Shelly Yen
(@yen_shelly) reported
💻📱 HACKING_SERVICES💻 All these service we provide are basically ✅ 🔵 phone hack 🔵 Bitcoin recovery 🔵 Facebook hack/recovery 🔵 Whatsapp hack/recovery 🔵 Instagram hack/recovery 🔵 Snapchat hack/recovery 🔵 TikTok hack/recovery 🔵 Telegram hack /recovery 🔵 CCTV hack.And mor
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Avi
(@avidubey00) reported
then after a while these horns go away from my bitmoji, but when i login my snapchat account again then the same thing happen. I even unlinked the bitmoji from my snapchat account still the bitmoji with horns is appearing Please help me I'm so much irritated with this
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ＰＩＮＫＹ ＧＩＲＬ♥
(@Jai_Wilfred) reported
@calmdown_jamal9 @snapchatsupport Mine too got same issue recently but @Rous_Cybertech helped me out. Message him now
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Gracie
(@Gracie0896) reported
@hotfudgelizard @Snapchat @snapchatsupport Sorry about your hacked page mine got hacked too all thanks to the service of cybex_hacker on Instagram he got mine recovered he can be of help to you too
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JAKE
(@guygcxzx) reported
@BraydenCrossen @snapchatsupport I was locked out of my account just like you …I waited on the support team for months without a reply…got lucky someone recommended @tech_gvdX who was an intern at IG..He helped me fix my account. You can contact him if you need help
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nio 💗 ✘
(@seungcherrii) reported
i hate it when i scroll down on my snapchat friends list and i see her name and then i’ll click on her name and see the photos she’s saved in chat… i see the things i’ve said to her and it just makes me miss her sometimes
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VADER KASH
(@TheLordKash) reported
@LitoVsLos I haven’t used Snapchat in years thats where your problem is right there.
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milo
(@LOLB1TS) reported
posted about the owl house on my snapchat ONCE and now every gay person from my school has tracked me down to talk about it
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Frank Westphal
(@_FrankWestphal) reported
@AMarch4OurLives We need to seriously look at this. Sit down with social media companies like youtube, facebook, twiiter, Instagram, snapchat, tiktok, and antimalware companies like Malwarebytes, Sophos Symantec, etc. Analyzing behavior and predicting likely outcomes is WHAT these companies do.
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Jacob
(@Jacobroehm) reported
@snapchatsupport come on help me !
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david not david
(@2nosabe) reported
@dickchuck77 @mkobach how does snapchat work as a customer service tool?
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Z3 Shiii
(@z3shiiiiiii) reported
@snapchatsupport please unlock my account i will do community service for y’all
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محمد خالد عذال الكشتي .
(@mke65_) reported
@snapchatsupport I have made 4 tickets regarding my problem and yet it’s been 27 days and no respond from snapchat support. I have less than 3 days and my account will be gone forever because of the 30 days policy. Please help if no one responds no immediately it will be gone !
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Marty McGrath
(@MartyMcG88) reported
@Mohammed_Ram995 @Snapchat @snapchatsupport Bro the support is useless they blocked my account for no reason and wont help me even get my photos back of important memories
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ali🧋| steccali trip d-11
(@tetsuroutxt) reported
a man just Snapchat messaged me to ask if I was down for a ********* like. that’s it I’m deleting
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Z3 Shiii
(@z3shiiiiiii) reported
@snapchatsupport i’m down bad please
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c l a i d 🏳️⚧️
(@DrinkingPepsi) reported
WHY IS SNAPCHAT TRENDING AND WHY IS IT ALL PORN ????????????????????????? PLEASE HELP
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ＰＩＮＫＹ ＧＩＲＬ♥
(@Jai_Wilfred) reported
@lughaye @snapchatsupport My account has same problem and I contacted @Rous_Cybertech the technical expert and he fixed it
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Stephie
(@Stephie856) reported
@sluttygorgeous @snapchatsupport Same thing happened to me so I contact @alphatechh real fast as recommended to me and he was able to help get my account fixed up immediately. Dm him now
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John Oluwasetemi Ogunleye
(@OJOgunz2209) reported
Hey @snapchatsupport I have a problem with my Snapchat account it was permanently locked by I violated none of the terms of services. I have memories and important pictures on that account please I need it back! 😔😢
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mira
(@dreamyhoons) reported
@snapchatsupport plz help 😔😔
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Une Crise D'Angine
(@thisis2muchwth) reported
@PrinkSar @lilimadsn1965 @DrProudman I said to my sister i would bash my cheating ex's head on concrete when he was bashing me on snapchat. But i never did it... so wtf is the issue
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Stephie
(@Stephie856) reported
@SoManyBoards @snapchatsupport If you stay on here sending more messages you will never get a reply from Snapchat. The only person who can help you right now is @alphatechh here on Twitter. He’s a professional good at account recovery. Had help from him several times. Contact him too now