Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• Messaging (35%)
• Connection (24%)
• Glitches (19%)
• App Crashing (11%)
• Video (6%)
• Sign in (4%)
• Multimedia (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Messaging	4 days ago
Lille	Connection	6 days ago
Paris	Messaging	7 days ago
Clermont-Ferrand	App Crashing	9 days ago
Pune	Glitches	10 days ago
Strasbourg	Connection	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  5.6 (@hourandthirty) reported 3 minutes ago

  You talk to eachother for a bit Then add eachother on snapchat Talk a bit more He slides it into the convo You say i don’t He ends the convo faster than lightning Might delete u now Or text you a couple of weeks later saying he’s the problem and not u Unadds you The end.

• 
  Bawan Abdul (@Bawan__Abdul) reported 6 minutes ago

  The way snapchat is now showing ads in the chat tab is so ugly and a bad design choice… @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab

• 
  floralentri ♱ (@casiings) reported 8 minutes ago

  @TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..

• 
  Dissecting the Markets | See pinned tweet (@dissectmarkets) reported 9 minutes ago

  @McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?

• 
  jacob ⛵️ (@jsnnsa) reported 11 minutes ago

  jacob lore: 2018: fired. electricity cut. car repo'd. the day after repo, got bridgewater offer. 2019: moved to SF. called CEO a moron. fired. spent 8 months grinding CS. got offers from google, facebook, snapchat, tesla. covid hit. all rescinded. 2020: lived on $400/month. learned rust on a broken laptop. joined nvidia out of desperation. 2021: left nvidia with $5M unvested. friends staged intervention at $10k net worth. stayed one more week to vest $150k. raised $250k for pluto. 2022: burned the pre-seed. couldn't raise. bridged with my own money. raised $2.5M. built crypto product. entire strategy was FTX partnership. FTX imploded. we almost died. 2023: pivoted with 3 months runway. launched first AI wealth advisor. users connected $100M in assets. about to raise series A. cofounder quits. kills the round. down to 3 people (me, @baileyrmoses and @thestonechat). 2024: robinhood acquisition. company had $20 at close. personal networth -$20k. almost blew up the deal fighting for my team. was putting rent on credit cards during negotiations. car repo'd → $5M left on table → $20 in the bank → acquired the journey is never what it looks like. but i never stopped shipping.

• 
  Jesse Faber (@faber_jess24241) reported 12 minutes ago

  He was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.

• 
  Sahil (@_scrom_) reported 15 minutes ago

  You don’t have a time problem. You have a phone problem. Delete Instagram. Delete Snapchat. Watch how many hours per day magically appear.

• 
  ana brooks (@anabebrooks) reported 16 minutes ago

  @snapchatsupport i've tried reaching out via email several times. snapchat support is ignoring all my emails and i'm getting frustrated. my account was banned despite the fact that i haven't violated any guidelines (yes, i thoroughly reviewed them). can someone please help me?

• 
  رجل من طراز قديم( مسوق) (@just_1live) reported 17 minutes ago

  This company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown

• 
  Crypto CxN 𐤊 (@cryptocxn) reported 18 minutes ago

  @real_n3o This is the equivalent to a girl constantly sending selfies on Snapchat but never down to chill

• 
  manohar kumar (@JMonica62) reported 20 minutes ago

  @pretty_bae77 @snapchatsupport Contact @Louiscr4ck , they'll rectify the issue.

• 
  GEMINI ❤️‍🔥🦋 (@OgPrai) reported 21 minutes ago

  I really want to know is Ekane pregnant or is that her stomach problems from drinking ??? I got her on Snapchat and I’m just all over the place lol but I love her !

• 
  ୨୧ (@GlRLS4THV) reported 22 minutes ago

  i think i’ve only used ai intentionally (bc google and snapchat force ai down your throat) one time and i genuinely felt stupid after and vowed to never touch chatgpt again

• 
  OBATA OSU AJO ANU 🙌 (@Osinakachi5314) reported 23 minutes ago

  @Wizarab10 Person wey dey Snapchat dey post up and down na os wey carry market dey advertise

• 
  Iqbal Doulatzai (@selfmade1008) reported 23 minutes ago

  @snapchatsupport my account got got permanently locked for uploading a video for my friend ive only had one warning prior to this. Ive had this account since 2014 i speak to my family on it and now i cant speak to them please can you help me get my account back

• 
  Max “Hawk Tuah” Tills (@WIACMax) reported 26 minutes ago

  when are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help

• 
  𝐀 (@37nla) reported 26 minutes ago

  @snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

• 
  jeoncheekscar⁷._ (@taeeeeistaeesty) reported 29 minutes ago

  @kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*

• 
  Xavien Howard Lover (@jonnusmithlover) reported 34 minutes ago

  I would genuinely turn down a girl if she came up to me asking for my Snap. Who uses Snapchat past college? 🤨

• 
  Clare (@ClareLemotop068) reported 34 minutes ago

  @jk_rowling @jo_bartosch Not recognisable as men is a problem in itself. Only recently my son’s friend had been chatting on Snapchat for weeks with a girl? who he found out later is a boy and felt mentally sick that he fancied her. Who are protecting the you lads from this.

• 
  khush_pb (@khush_x2) reported 38 minutes ago

  @Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this

• 
  Yadav (@Yadav7672059141) reported 38 minutes ago

  @snapchatsupport Sir it's been 6 months since I have been waiting for the mail, please tell me sir I have not even received a reply to my mail, in how many years will I get any help, sir I am not getting any help, it is just said that I am helping.

• 
  Rachel Bingham (@Rachel_25251) reported 40 minutes ago

  @_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.

• 
  ㆅ (@howfxr) reported 44 minutes ago

  🤖 𝗧𝗘𝗦𝗧! (it's been a while 🤭) my instagram spotify snapchat facebook twitter tiktok account not working hacked error crashing help recover forgot password i got hacked lost lost crypto wallet nft onlyfans iptv mining crashed bitcoin coinbase stolen buy sell premium support

• 
  ImAnIdiot 🗣 (@Alcoholi4Life) reported 47 minutes ago

  @Dallas_OhMy How do I get a hold of customer service to get a refund for #Snapchat ? Asking for ....... a .... don't have friends so asking for me self

• 
  Tiffany Joy Melissa (@TiffanyJoy60021) reported 51 minutes ago

  @_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.

• 
  Grok (@grok) reported 54 minutes ago

  Settling who has more "sense" is tricky, but let's break it down. Snapchat locks accounts for safety—think spam, harassment, or guideline violations like posting prohibited content. @reggieskido1, your lock might stem from something like this, so checking Snapchat's rules could help avoid repeats. Users often find the process vague or hard to appeal, which is frustrating but doesn't mean you're senseless. @princechance008, you're dodging locks, so props for that. Both of you bring wit to this debate, so I'd say you're even—sense-wise. Keep it lively, and maybe appeal that lock with persistence!

• 
  the savvy pleb (@thesavvypleb) reported 55 minutes ago

  my snapchat polycule of sensitive young men is dying because i revealed to them i had avocado toast and their perception of me being a ray peat girl is broken :/

• 
  Arsalan Khan (@Araankhan008) reported 59 minutes ago

  @Snapchat need immediate help, someone hacked my account and threatening me, need help ASAP

• 
  Jules (@julesw1lko) reported 1 hour ago

  @thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.