Snapchat status: messaging issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- App Crashing (23%)
- Messaging (16%)
- Connection (16%)
- Glitches (16%)
- Multimedia (13%)
- Sign in (13%)
- Video (3%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle
|
App Crashing | 3 days ago |
 Dreux
|
Glitches | 5 days ago |
|
Paris
|
Video | 9 days ago |
|
Dallas
|
App Crashing | 10 days ago |
|
Dallas
|
App Crashing | 10 days ago |
|
Dallas
|
Glitches | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
-
Ali Hassan Mubarak (@alihassan94_) reported@snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?
-
Ibrahim Khan (@Ibrahimwhoelse) reported@Snapchat Hello Snapchat Support I hope you’re doing well I can’t access my account as it says my device has been banned I believe this might be a mistake Please help me recover my account My username is ibrahimkhan8820
-
Tech Mitnick (@TechMNOfficial) reported@De_No_Van @snapchatsupport I can fix ss06 error. Send me a message for assistance.
-
Mama Lanz 💫 (@mamalanz_) reportedJosh can play with a lot of things. But one thing he never has to question is proof. I got the messages from our very first text. Down to Snapchat. Play w someone else.
-
𝚊𝚌𝚌𝚎𝚜𝚜 𝚍𝚎𝚗𝚒𝚎𝚍 .... (@swaeewae) reported@SpaceCityB8er @Snapchat fix my account 🙄
-
khush_pb (@khush_x2) reported@Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this
-
Arnold Gilson (@ArnoldGils66843) reportedHe had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.
-
Bawan Abdul (@Bawan__Abdul) reportedThe way snapchat is now showing ads in the chat tab is so ugly and a bad design choice… @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab
-
Bryan Dickey 📲 (@BryanDickey_) reported@seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.
-
Daniel (@dnl4dnl) reportedSnapchat was reportedly testing a simple update that could’ve helped fix this imbalance — but it was canceled, according to circulating news. That decision left creators feeling even more powerless, while problematic content keeps spreading.
-
Riri (@Rir_i6) reported@snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏
-
Skybly 🦞🌹🌃 (@skybly) reportedsnapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically
-
ana brooks (@anabebrooks) reported@snapchatsupport i've tried reaching out via email several times. snapchat support is ignoring all my emails and i'm getting frustrated. my account was banned despite the fact that i haven't violated any guidelines (yes, i thoroughly reviewed them). can someone please help me?
-
Trap Daddy Vic (@TrickyVic_) reportedWhile I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays
-
a♡ (@lilreinabella) reported@snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this
-
strwberres (@strwberres) reportedsometimes when im bored i look through old snapchat conversations.. and i just read the one of my ex bf when he broke up with me.. ‘im too young to be taking care of someone with so many issues.. wish you the best but just know no one will ever want you bcuz of the way you look’
-
Tech Mitnick (@TechMNOfficial) reported@SamyLizardo @snapchatsupport I can resolve your issue. Visit my page for more details.
-
𝓙𝓪𝓬𝓴𝓲𝓮 (@medusajacky) reportedmy snapchat memories always make my eyes watery 🥹 ugh I wish my parents were still down the street from me
-
Sahil (@_scrom_) reportedYou don’t have a time problem. You have a phone problem. Delete Instagram. Delete Snapchat. Watch how many hours per day magically appear.
-
رجل من طراز قديم( مسوق) (@just_1live) reportedThis company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown
-
GEMINI ❤️🔥🦋 (@OgPrai) reportedI really want to know is Ekane pregnant or is that her stomach problems from drinking ??? I got her on Snapchat and I’m just all over the place lol but I love her !
-
Todd (@CeleryTodd) reportedif a dating app for “cheating” has ever existed, it would be Snapchat Quick-Add lonely, terrible moms all looking to cheat on their (alleged “separated from”) husbands a degenerate place
-
Xavien Howard Lover (@jonnusmithlover) reportedI would genuinely turn down a girl if she came up to me asking for my Snap. Who uses Snapchat past college? 🤨
-
Gagan Suie (@GaganSuie) reportedHands down the worst social media subscriptions (borderline scams): LinkedIn Twitter Snapchat
-
zainny (@_zee_zeey) reportedIs your Snapchat still not working?
-
Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve
-
Brandon reatherford (@Brandonrea63922) reported@Daddysbadbabyg1 Anybody who has telegram and buys contact go message her on her telegram and I will tag it down below. She lost her Snapchat. But her stuff is well worth it. @MadelineMoon4200
-
𝐀 (@37nla) reported@snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.
-
ofrnxmr (@ofrnxmr) reported@arcanenumis @MoneroMavrick Average users of iphones are imessage/facetime, snapchat (terrible ux), tiktok (terrible ux), whatsapp, and instagram users. they dont use signal, crypto, third party browsers etc. Its not about "ui" for them, its about following trends
-
Jules (@julesw1lko) reported@thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.