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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (35%)
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App Crashing (19%)
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Messaging (19%)
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Connection (14%)
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Glitches (6%)
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Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jurupa Valley |
App Crashing | |
| Tustin |
Sign in | |
 Marseille |
Connection | |
 Lucknow |
Messaging | |
| Jaipur |
Glitches | |
| Cedar Rapids |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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James Anderson
(@PraiseAuta) reported
@The_Waffleman55 @snapchatsupport Try reaching out to cyber_kimn on instagram for account recovery he’s definitely gonna assist you in fixing snap problems without stress
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bobby
(@Bobby_yung0) reported
@viin7_viin @snapchatsupport Try reaching Marcuscharlesll on IG or text (941) 479-8974,he’s reliable,instead of waiting for automated text from support team which won’t help
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ems pleads w snap support
(@emilyserber) reported
@snapchatsupport @snapchatsupport the copy pasta bots keep refusing to even communicate with me so I can’t get any help via emaIls. All I need is to reset password by the email that’s been on the account for 10 years
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James Anderson
(@PraiseAuta) reported
@zillionzmills @snapchatsupport @izabug03 Hey if you’re sure of not violating any TOS on snap and got deactivated for no relevant reason quickly hit cyber_kimn (Kim Nguyen) on i sty for account recovery I’m sure those dude will definitely help you fix that problem you’re experiencing without stress same way they did mine
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Jess.kouture
(@JhineseSharee) reported
I don’t understand how Snapchat thinks it’s okay to have poor service.. like where’s the customer service at? Where’s the real chat lines at and phone lines?? We need to be able to talk to the ones who work at Snapchat. It’s 2023.. please do better @snapchatsupport
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Asiri wealthy
(@Adanna6835) reported
@The_Waffleman55 @snapchatsupport Talk to @DarcyDrollinger they helped me when support services wouldn’t help me🥺..
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Legacy
(@lxkinglegacyxl) reported
@snapchatsupport having a issue with video call not working keep getting a "couldn't connect to Snapchat"
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bobby
(@Bobby_yung0) reported
@jekkrmoeder013 @snapchatsupport Try reaching Marcuscharlesll on IG or text (941) 479-8974,he’s reliable,instead of waiting for automated text from support team which won’t help
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bobby
(@Bobby_yung0) reported
@zoenoym @snapchatsupport Try reaching Marcuscharlesll on IG or text (941) 479-8974,he’s reliable,instead of waiting for automated text from support team which won’t help
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Roy Perreault
(@halancivin26) reported
@ZachSangShow @Snapchat Talk to @DarcyDrollinger they helped me when support services wouldn’t help me🥺..
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Secretariat
(@horsie_rope) reported
My Snapchat must be broken bro. She responded to my “how was your day” snap 23 hrs later. Like my **** must not be loading or sum. Bad service? Bugged app? This happening to anyone else?
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bobby
(@Bobby_yung0) reported
@g0ldenjayyy @snapchatsupport Try reaching Marcuscharlesll on IG or text (941) 479-8974,he’s reliable,instead of waiting for automated text from support team which won’t help
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Alexander Billy
(@zillionzmills) reported
@snapchatsupport @l896z I guess it’s time to lose many customers and going to sue Snapchat court. I don’t understand why you can’t help me out to recover my account very shameless app
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Casey Craig
(@Casey1craig) reported
@YvngShow @snapchatsupport ever heard of @The_webhackzz they offer pr support service for snap
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bobby
(@Bobby_yung0) reported
@Lord_Darkial @snapchatsupport Try reaching Marcuscharlesll on IG or text (941) 479-8974,he’s reliable,instead of waiting for automated text from support team which won’t help
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Hyppman Bam bam
(@kwakyee59050936) reported
@The_Waffleman55 @snapchatsupport I also had similar issues too and found out I got locked out of my account . Luckily I was recommended to @jascods who unlock my account
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Jess.kouture
(@JhineseSharee) reported
@snapchatsupport YALL SUCK… worst customer service ever!!! It’s sad how y’all don’t care to help those that are locked out of their accounts. You don’t actually talk to us.. you ignore or is send automatic messages over and over again. It’s like we’re talking to bots.
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Michelle
(@Michell07639072) reported
@lxkinglegacyxl @snapchatsupport @snapchatsupport i’m having the same problem video calling my friend
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🌩 Zeus 🌩
(@ZeusOlympusMons) reported
@ceoofgothicc @ceoofgothicc can you check your messages here or on snapchat? I still got that same issue we talked about like 2 months ago to deal with when you have time
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bobby
(@Bobby_yung0) reported
@Film_Relics @snapchatsupport Try reaching Marcuscharlesll on IG or text (941) 479-8974,he’s reliable,instead of waiting for automated text from support team which won’t help
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Theriza finches
(@f_theriza) reported
@gravesiteziro @snapchatsupport It’s so crazy how this hacker keep getting into peoples account and support service don’t seems to help at all, when I had my account hacked I could only gained access back with the help of #John_tech50 on instagram I guess it can help you also
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Jess.kouture
(@JhineseSharee) reported
@snapchatsupport I hope Snapchat customer support gets better over the next couple of months. I really hope they can make a change and help people access their accounts. Really talk to us and help us and not ignore us like we’re not the reason y’all are who y’all are today and stand where your @
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WeenieButtJR
(@RiotWBJR) reported
@lxkinglegacyxl @Arpwire @snapchatsupport I'm getting the same error and downdetector is showing hundreds of others logging in to see if Snapchat is down right now so it's 1000000% on their end. I can message people, but when I video call, it says my wifi is lagging.
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bobby
(@Bobby_yung0) reported
@H3GV_ @snapchatsupport Try reaching Marcuscharlesll on IG or text (941) 479-8974,he’s reliable,instead of waiting for automated text from support team which won’t help
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Legacy
(@lxkinglegacyxl) reported
@Arpwire @snapchatsupport Yeah you'll get a "it's a you problem possibly can't be are app" type of thing
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Alexander Billy
(@zillionzmills) reported
@snapchatsupport @izabug03 I’m having trouble with the login access and Snapchat put permanent lock on my account 💔💔💔
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crissy!
(@cristiedotcom) reported
dont scroll down on snapchat & see all ur unopened snaps dont do it
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Hyppman Bam bam
(@kwakyee59050936) reported
@Varunsh93580413 @snapchatsupport The support team isn’t going to do anything about it for real, I made several complaints about this but I’m a glad I came across this @jascods here on Twitter who was able to help me recover my permanently disabled account.
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Zach Sang Show
(@ZachSangShow) reported
@Snapchat we're locked out of our account can you help!!!
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bobby
(@Bobby_yung0) reported
@SengheraRohan @snapchatsupport Try reaching Marcuscharlesll on IG or text (941) 479-8974,he’s reliable,instead of waiting for automated text from support team which won’t help