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Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 21% App Crashing (21%)
  • 18% Connection (18%)
  • 15% Multimedia (15%)
  • 15% Messaging (15%)
  • 15% Glitches (15%)
  • 12% Sign in (12%)
  • 3% Video (3%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Seattle App Crashing 18 hours ago
Dreux Glitches 3 days ago
Paris Video 7 days ago
Dallas App Crashing 8 days ago
Dallas App Crashing 9 days ago
Dallas Glitches 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve

  • gtrXwrath
    WRATH (@gtrXwrath) reported

    I mistakenly removed my verification phone number from my snapchat account and now I am unable to reset my password please help me to regain access to my account @snapchatsupport @Snapchat

  • casiings
    floralentri ♱ (@casiings) reported

    @TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..

  • dnl4dnl
    Daniel (@dnl4dnl) reported

    Snapchat was reportedly testing a simple update that could’ve helped fix this imbalance — but it was canceled, according to circulating news. That decision left creators feeling even more powerless, while problematic content keeps spreading.

  • chazlcfc1
    charliedear1 (@chazlcfc1) reported

    @snapchatsupport please help me get access back into my a account as I’ve been wrongly been locked out my account, I’ve sent you a dm! Get this sorted asap

  • ArteshAttri
    Artesh Attri (@ArteshAttri) reported

    @Cynthia92929 @snapchatsupport @Arlo_codes can you help me because my snapchat account is permanently locked

  • GGHayley
    Hayley Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GGHayley) reported

    @lydia32158674 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.

  • OgPrai
    GEMINI ❤️‍🔥🦋 (@OgPrai) reported

    I really want to know is Ekane pregnant or is that her stomach problems from drinking ??? I got her on Snapchat and I’m just all over the place lol but I love her !

  • taeeeeistaeesty
    jeoncheekscar⁷._ (@taeeeeistaeesty) reported

    @kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*

  • _nobody_new_
    😈 (@_nobody_new_) reported

    @scubaryan_ snapchat too ?? infinite money glitch, ref he using hacks !!!!

  • BondLovesBlue
    Blue (@BondLovesBlue) reported

    Please help Snapchat storage Ruined again The money is coming Little snot said no Over parking like I’m idiot Others take pills Allot Please help Not 8 days here alone They’re bullying Severely She’s a bully

  • dnl4dnl
    Daniel (@dnl4dnl) reported

    @Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community

  • benweb01
    BENWEB_01 OFFICIAL ACCOUNT (@benweb01) reported

    @Amaya47737967 @snapchatsupport @amayamchenryy When was your account hacked? Need help??

  • Ghayth_7
    المُصمم غيث 📲 (@Ghayth_7) reported

    @Snap @SnapForBusiness @Snapchat I hope that the employee Aya and Reem Matloub will be fired. They do not help anyone. They only lie to gather clients.

  • xxniicholas
    nicholas 😈 (@xxniicholas) reported

    @snapchatsupport help me

  • strwberres
    strwberres (@strwberres) reported

    sometimes when im bored i look through old snapchat conversations.. and i just read the one of my ex bf when he broke up with me.. ‘im too young to be taking care of someone with so many issues.. wish you the best but just know no one will ever want you bcuz of the way you look’

  • mr_mawusi
    Mr. Mawusi (~bigM) (@mr_mawusi) reported

    Otumfor’s son is in trouble this month on Snapchat 😭

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @De_No_Van @snapchatsupport I can fix ss06 error. Send me a message for assistance.

  • ke0ynl
    ku (@ke0ynl) reported

    I need Snapchat support, to talk about the issue in A DM @Snapchat @snapchatsupport

  • alihassan94_
    Ali Hassan Mubarak (@alihassan94_) reported

    @snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @SamyLizardo @snapchatsupport I can resolve your issue. Visit my page for more details.

  • just_1live
    رجل من طراز قديم( مسوق) (@just_1live) reported

    This company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown

  • jsnnsa
    jacob ⛵️ (@jsnnsa) reported

    jacob lore: 2018: fired. electricity cut. car repo'd. the day after repo, got bridgewater offer. 2019: moved to SF. called CEO a moron. fired. spent 8 months grinding CS. got offers from google, facebook, snapchat, tesla. covid hit. all rescinded. 2020: lived on $400/month. learned rust on a broken laptop. joined nvidia out of desperation. 2021: left nvidia with $5M unvested. friends staged intervention at $10k net worth. stayed one more week to vest $150k. raised $250k for pluto. 2022: burned the pre-seed. couldn't raise. bridged with my own money. raised $2.5M. built crypto product. entire strategy was FTX partnership. FTX imploded. we almost died. 2023: pivoted with 3 months runway. launched first AI wealth advisor. users connected $100M in assets. about to raise series A. cofounder quits. kills the round. down to 3 people (me, @baileyrmoses and @thestonechat). 2024: robinhood acquisition. company had $20 at close. personal networth -$20k. almost blew up the deal fighting for my team. was putting rent on credit cards during negotiations. car repo'd → $5M left on table → $20 in the bank → acquired the journey is never what it looks like. but i never stopped shipping.

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏

  • itoohatedrratio
    vincent is on #veratwt (@itoohatedrratio) reported

    @azuxky omfg wait i just accidentally face revealed HELP i sent this to amy on snapchat once

  • Hitman5545
    James Kennedy (@Hitman5545) reported

    @Tera_ReynoldsRN @charliekirk11 Tiktok is the worse social media platform that along with Snapchat they help Predators pray on children. And this isn't an exaggeration

  • Auswart
    Stewart 🅰 (@Auswart) reported

    @CrimeLdn This is to show you how much the society has broken, killing your fellow teenager because of a Snapchat video. He should be in the prison for rest of his miserable life.

  • khush_x2
    khush_pb (@khush_x2) reported

    @Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @Asia86010967243 @snapchatsupport I can resolve your issue. Send a message for assistance.

  • Yadav7672059141
    Yadav (@Yadav7672059141) reported

    @snapchatsupport Sir, I have given the ticket more than 20 times, but when will I get help? Help is not happening; they just say that help is happening, how many years does it take to help Sir, I have been waiting for help since 5 months, please help me Sir