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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (35%)
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App Crashing (18%)
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Messaging (18%)
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Connection (14%)
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Glitches (7%)
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Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Connection | ||
| Sign in | ||
| Messaging | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie
(@Charlie66589726) reported
@snapchatsupport hello my issue still hasn’t been resolved I’ve been unable to access my account for a week now please can you help me I’ve submitted an online form a few days ago but have had no response I’m devastated
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Chroma
(@RealChroma_YT) reported
I WAS SCREENRECORDING YOUTUBE AND THEN I WENT ONTO SNAPCHAT I LOOK SUS RN HELP
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linds
(@imlindseey) reported
ladies help a girly out i just created a premium snapchat account, how on earth do you go by setting up a subscription/payment method?
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shirltartaro
(@shirltartaro) reported
Someone needs to explain to me why Snapchat has such HORRIBLE customer service? I have reported a hacking problem for over THREE weeks & they still haven’t locked down the account....why can’t we talk to a LIVE human being?🤔😡
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mandy page
(@mandypa83362109) reported
@mohamed80347405 @snapchatsupport Don’t panic, I had same issue but with the help of tech_expert001 on Instagram, I got my issue resolved
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Brittany Rapoza
(@RapozaBrittany) reported
@snapchatsupport I woke up this morning and opened Snapchat and it says my microphone has been disabled and my camera and ive gone to settings and there’s no option to turn either back on and I did not turn them off. I have a iPhone. Could you please help me. I can’t use the app.
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alix 𓄃 eula haver 3/90
(@skatingreki) reported
HELP...I ADDED SOMEONE I MATCHED W ON INSTA AND SNAPCHAT THIS IS SO EMBARRASSING OF ME
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The Fappening
(@DaFappening) reported
@yella916 Y’all don’t help it change though. Soon as something go left “imma expose him”. Y’all wanna screenshot Snapchat’s and leak numbers. Y’all make it a bad thing too. It’ll never change
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shahneel khan
(@shahneelkhan20) reported
@snapchatsupport why the app is not working sir @Snapchat
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Ja ✨
(@dyayuhh) reported
from
Morong, Central Luzon
Send help @snapchatsupport
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anne`
(@miyamurasa) reported
this kid keeps spitting on me and wanting to use those "funny" snapchat filters pls help me
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Nicely 💯❤💋
(@ImEunice2) reported
@snapchatsupport i’ve been permanently locked out of my snap. I have never broken any of their guidelines or gone against the terms of service, don't know why my account is locked.. please I really need my account back. I need hekp🙏 I would love my snapchat back
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Giko
(@_giko_) reported
@snapchatsupport I have been using Snapchat for some time, I enjoyed this app very much. But now I can't log in. If I have done anything wrong unknowingly I'm going to read again all the guidelines fully, and I won't let that happen again. Could you please fix this, I miss my friends & memories🙏
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mandy page
(@mandypa83362109) reported
@HazsAngel @snapchatsupport Don’t panic, I had same issue but with the help of tech_expert001 on Instagram, I got my issue resolved
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Cynthia will
(@cynthy_will) reported
@mohamed80347405 @snapchatsupport I had the same issues with mine but #binary_tools11 on instagram got mine fixed. He is way too efficient to be an amateur
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Lils ♡'s Autumn
(@HazsAngel) reported
@snapchatsupport can you please fix the saved chat photo problem. My girlfriend can’t see bitmoji in chat, do you know how to fix this?
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shahneel khan
(@shahneelkhan20) reported
@Snapchat Sir the app is not working
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LJWL
(@ljwlmc08) reported
people who go out and post the entire night on their snapchat story seem like they would be terrible to hang out with
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Josh 🍜
(@dyslexinc) reported
decided to scroll down and see what Snapchat "discover stories" had to offer and it ruined my morning 😐
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CLL
(@PC_Lee93) reported
@ahammFreePress Same thing where I live. I'm extra cautious do to a kid with some respiratory problems and a parent with medical problems. It pisses me off when I see bars full on snapchat, but also reminds me we are where we are because of dumbass people like that. Shows how broken we are.
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nick
(@nick95209155) reported
@snapchatsupport @AlasmrZaaz I got mine fixed through @honor_stone_4 just dm him for help
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Noor Alkout
(@n_alkoutt) reported
@snapchatsupport Still I have the same issue
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shabeeb 🇵🇸
(@beeblical) reported
if snapchat there problem there if snapchat not there problem not there 💯
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Mide’ Boss Baby
(@crown_ayomide) reported
When Snapchat people put up a post with the caption “do not screenshot” that is when the screenshot use to hungry me gangan, they’ve blocked me now I don calm down
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🅚🅐🅣
(@katstarry) reported
Love when my Snapchat memories remind me of terrible disappointments 🥴🥲
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Noor Alkout
(@n_alkoutt) reported
@snapchatsupport I did but still same issue
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mohamed
(@mohamed80347405) reported
@snapchatsupport i’ve been trying to login my account but it’s not letting me change my password or login the account
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chris :p
(@minatozkiss) reported
I’m crying I literally had to check my snapchat memories to see when the last time was I’m really terrible like truly I’m sick
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Hira Usman
(@HiraUsm03811966) reported
@imranhworld Tiktok is banned and it's not working as well snapchat have also network issue.hope this is happening to everyone 🙏
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briel 🤍 *。
(@lcnasethcreal) reported
@cocain3hearts 13 yr old white girls who wear ugly glitter sweatpants, drink iced venti caramel frappucinos with two pumps cinnamon four pumps vanilla 2 shots of espresso upside down and say “dont hmu” on snapchat to the ugly football boys whos ***** smell like rotten socks