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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Connection (22%)
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Messaging (20%)
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Sign in (18%)
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Glitches (16%)
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Multimedia (11%)
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App Crashing (9%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Whitehaven |
Messaging | |
 Jaipur |
Sign in | |
| Delhi |
Glitches | |
| Mumbai |
Messaging | |
| Bengaluru |
Messaging | |
 Melbourne |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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grace:)
(@gracehast12) reported
@snapchatsupport I lost a streak all of a sudden and i need help getting it back! please help me
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graftkicks 👞
(@dangrafty) reported
@nut_phillip Oh sorry just message daniel_recovery1 he can help you recover it, he helped with my hacked Snapchat last week,
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Laura
(@Laura1cw7) reported
@Sawera41358600 @snapchatsupport I got my account retrieved with the help of cyber_pro02_ on Instagram He is really reliable You should check him out
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ZA
(@za7151) reported
@TwitterSupport I have an old account I forgot the password and I don’t remember if I used email or number for it it been a while I didn’t use it, whatever if I used I don’t have them now, the account has my pictures and my Snapchat username and I need it back, can you help me?
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graftkicks 👞
(@dangrafty) reported
@llMrRobotll @snapchatsupport Oh sorry just message daniel_recovery1 he can help you access it back, he helped with my locked Snapchat last week,.
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Laura
(@Laura1cw7) reported
@CeciWithTheEyes @snapchatsupport I got my account retrieved with the help of cyber_pro02_ on Instagram He is really reliable You should check him out
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t baby
(@tarashayb) reported
the spectrum help dude just took my Snapchat lmfaooooo
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graftkicks 👞
(@dangrafty) reported
@Spoutz_YT @snapchatsupport Oh sorry just message daniel_recovery1 he can help you access it, he helped with my permanently locked Snapchat last week..
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graftkicks 👞
(@dangrafty) reported
@llMrRobotll @snapchatsupport @Snapchat Oh sorry just message daniel_recovery1 he can help you access it back, he helped with mine and it was permanently locked too last week..
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Laura
(@Laura1cw7) reported
@lanaadelrosario @Snapchat @snapchatsupport I got my account retrieved with the help of cyber_pro02_ on Instagram He is really reliable You should check him out
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H E N
(@wrongs) reported
alr need adive about the snapchat do i get @/dreamer or @/cuddle cuddle is around 1k nzd and dreamer about 500 pls help 🙏💙
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Spooky 💖💕
(@SpookCatt) reported
I posted multiple posts on my snap story about how I think **** is stupid and @Snapchat @snapchatsupport took 2 of them down lol. Crazy.
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Laura
(@Laura1cw7) reported
@AustinHarbaugh @snapchatsupport I got my account retrieved with the help of cyber_pro02_ on Instagram He is really reliable You should check him out
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Thutmose IV
(@Stylezmunroe) reported
@lanaadelrosario @Snapchat @snapchatsupport Contact cyber_pro02_ on Instagram he'll fix your account thank me later
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♡ 𝙺𝚊𝚛𝚎𝚗 ♡
(@epiiphanyrose) reported
@sheshe123pop @snapchatsupport hello! i am currently having the same problem as this. Ik this is an old tweet but i came on twitter to see if it was just my snapchat having this problem. I’m just wondering, did your problem eventually get fixed and is there something that u did to fix it? Thank u!
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pidge ☾ 💛
(@pidgepidgeons) reported
HELP I MESNT TO MSKE A SNAPCHAT STORY AND ENDED UP MAKING A GROUP SO MOW A HUNCH OF MY GRIENDS ARE IN A FRPUPCHAT AND LIKE NONE OF THEM KNOW EACH OTHER IM PANICING LMFSOLLDLDE
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Roshan Jha
(@itsRoshanJha) reported
@snapchatsupport I have never used any of third party apps and not ever send any type of offensive things through Snapchat. Not being informed also. Now please help to retrieve my account as I have some photos saved on your server.
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Lex 🌿💫
(@apexxlexx) reported
@snapchatsupport plz help
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Laura
(@Laura1cw7) reported
@AlyssaAromando @snapchatsupport I got my account retrieved with the help of cyber_pro02_ on Instagram He is really reliable You should check him out
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Laura
(@Laura1cw7) reported
@davinuwU @snapchatsupport I got my account retrieved with the help of cyber_pro02_ on Instagram He is really reliable You should check him out
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bt
(@Barksthots) reported
ppl be so pretty on instagram n then i open the snapchat front camera 😐 doubling down on the insecurity
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natalie
(@natalie_c79) reported
@llMrRobotll @snapchatsupport snapchat has so many bugs and some people have certain features and others don’t. accounts are getting locked for no reason but yet they never help
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wyatt
(@AlRBNDR) reported
@snapchatsupport people will still see my deadname that doesn’t help me i hate u
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well
(@HxxrtBrxxx) reported
@snapchatsupport my account got hacked emailed you at 9:59 now no response please help
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Thutmose IV
(@Stylezmunroe) reported
@HxxrtBrxxx @snapchatsupport I got my account retrieved with the help of cyber_pro02_ on Instagram He is really reliable You should check him out
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Katie
(@katie_gymnast6) reported
@snapchatsupport my #1 best friend moved to the second spot and i’m not sure how. the person who took over the first spot is someone who i haven’t talked to in over 24 hours. the person in my #1 slot is supposed to be my boyfriend who just shipped off to basic training:( pls help
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Cynical
(@cynwantslife) reported
@jamescharles Why you so horny that you go after young kids when you can find people your age on like tinder which would mostly have people 18+. What you have done is irredeemable. If you want to pull the he lied about his age card then dont use snapchat. You are sick. Get some help. **** you.
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graftkicks 👞
(@dangrafty) reported
@NigelMa13181474 @snapchatsupport Oh sorry just message daniel_recovery1 he can help you access it back, he helped with my locked Snapchat last week!!
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Mohsin Khan
(@mkhan185) reported
@geordiedentist You can add: - we were trying to save football - the money would have 100% trickled down the leagues, because were so giving! - we did a Snapchat survey and found that most 16-24 years olds prefer cute dog face filters over the CL ones we put out there
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☠ ❁ ☠
(@llMrRobotll) reported
@snapchatsupport @Snapchat @snapchatsupport My account got permanently locked like a bunch of others. I have never spammed or downloaded third party apps, I made an so many friends on there and I don't wanna loose them 😭😭😭 please help me 😭😭😭