Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 12/16/2025 12:25

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (35%)

    Sign in (35%)

  2. Messaging (19%)

    Messaging (19%)

  3. App Crashing (19%)

    App Crashing (19%)

  4. Connection (14%)

    Connection (14%)

  5. Glitches (6%)

    Glitches (6%)

  6. Multimedia (6%)

    Multimedia (6%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Multimedia
United KingdomBatley Connection
FranceBordeaux App Crashing
United KingdomLondon Multimedia
United KingdomKingston upon Hull Messaging
United StatesDouglas Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • Diaz90998180 dd (@Diaz90998180) reported

    @snapchatsupport @a_mohawed Having the same problem, even tried changing my password

  • JakePau70083422 Jake Paul (@JakePau70083422) reported

    @snapchatsupport my account got permanent locked for no reason I need help

  • luis27241 Luis Saenz (@luis27241) reported

    @snapchatsupport I can’t log in into my account. I’ll be trying yet not text send to me to confirmed my Snapchat username and on email just get me a new account which I don’t want. Please help!

  • Ayytrait AY (@Ayytrait) reported

    @snapchatsupport help me I cannot get my account back nor make a new one

  • TAYLORGEIGER19 TAYLOR GEIGER (@TAYLORGEIGER19) reported

    @Taylor28288282 @Snapchat @snapchatsupport Having the same issue can’t login

  • thepsychonautog Uchiha Itachi (@thepsychonautog) reported

    @snapchatsupport Help Me Fix My Issue🫣

  • JakePau70083422 Jake Paul (@JakePau70083422) reported

    @evanspiegel hey man my Snapchat account got permanently locked for no reason I need your help

  • hi78238720 hi (@hi78238720) reported

    @snapchatsupport my snapchat is temporarily disabled bruh help me

  • rc4Suzxc elizabeth parker (@rc4Suzxc) reported

    @abdul413hotmai1 @Acer1x @snapchatsupport These guys are no help, reach out to Marcuscharles100 on IG and Text him on +17625292955,cause that's how I got mine back cause all you will keep getting from support are automated texts

  • smart_techpro smart_tech logs🔌 (@smart_techpro) reported

    @mfkinmatt @jaey_michell @snapchatsupport Waiting for support service wouldn’t be of any help you’ll keep on getting an automated text send a dm now for help

  • smart_techpro smart_tech logs🔌 (@smart_techpro) reported

    @abdul413hotmai1 @Acer1x @snapchatsupport Send a dm for help cos support service is totally useless

  • RaiaNk586 Рая Кръстева (@RaiaNk586) reported

    @snapchatsupport I have another issue tho now i havent been locked out but snapchat is completely lagged out i cant view snaps its just loading when i try and open them, when i go to make a snap its just the button to make the photo when it goes to the sending thing its inly the X to go back )1

  • AllenAllisson Allen (@AllenAllisson) reported

    @one_bre shut down your phone and restart the app when your phone reboots if it doesn't work then I would recommend someone to you who would help fix it Snapchat support takes eternity to respond to complaints

  • AllenAllisson Allen (@AllenAllisson) reported

    @JakePau70083422 @shshsjjejwjquaj @altvatwink Snapchat support takes forever to respond to complaints I could recommend someone to you who would help you fix your account

  • bandzz__ Bandz (@bandzz__) reported

    @snapchatsupport is the worst doesn’t help at all 💔 @SnapforDevs @Snapchat

  • ZillahZuave Zillah Zuave (@ZillahZuave) reported

    @NhbxLost @Snapchat @asapPheonix Don't sleep on it waiting on support service, they are useless and don't help, you might lose your account hoping to get help from them. Go contact PIROCC_TECH on Instagram for a solution to your account recovery and guidance. Thank me later

  • jxmyoumama Jaime (@jxmyoumama) reported

    @snapchatsupport fix this pls :(

  • bandzz__ Bandz (@bandzz__) reported

    Snapchat please sort the issue out 💔@snapchatsupport @Snapchat @SnapforDevs

  • bandzz__ Bandz (@bandzz__) reported

    @snapchatsupport Snapchat please sort the issue out 💔

  • __maarri_ mari (@__maarri_) reported

    @snapchatsupport Bruh i can’t login into my Snapchat

  • smart_techpro smart_tech logs🔌 (@smart_techpro) reported

    @ZyeHastie @snapchatsupport Send a dm for help I can get your account fixed

  • shshsjjejwjquaj morgan (@shshsjjejwjquaj) reported

    @JakePau70083422 @altvatwink @snapchatsupport same lol!! do yk how to fix it??

  • TAYLORGEIGER19 TAYLOR GEIGER (@TAYLORGEIGER19) reported

    @snapchatsupport @a_mohawed Same issue

  • ak47_isaiah OMERTÀ🤫 (@ak47_isaiah) reported

    @snapchatsupport I can’t login to my account can you pls fix it

  • IshwrJoshi Ishwr Joshi (@IshwrJoshi) reported

    Man! I'm having a terrible time deciding whether to share my wacky Snapchat memories or not.

  • HackRely Rely on hack (@HackRely) reported

    @one_bre @snapchatsupport Send me a private message for help

  • smart_techpro smart_tech logs🔌 (@smart_techpro) reported

    @reemuds @Snapchat Send a dm for help mate

  • shshsjjejwjquaj morgan (@shshsjjejwjquaj) reported

    @altvatwink @JakePau70083422 @snapchatsupport do yk how to fix it?

  • Krystalthejewel Krystal (@Krystalthejewel) reported

    @chantellenogx @Snapchat @snapchatsupport Try deleting the app and shutting down your phone for some minutes then restart it again. Seemed to work for my friends. But if it doesn’t work try appealing to human support team on insta

  • nastybanx Nasty Banx 🍆🎥💦 (@nastybanx) reported

    @TheJamesFresco @snapchatsupport Bruh I literally was on snap alll day , let my friend login and then go back to my account and it’s saying that and I put in the password right lmao and I’m like wtf? So basically I’ve been here for thirty minutes waiting