Snapchat status: messaging issues and outage reports
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Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Messaging (34%)
- Connection (25%)
- Glitches (19%)
- App Crashing (9%)
- Sign in (6%)
- Video (6%)
- Multimedia (2%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Glitches | 3 days ago |
 Angers
|
Messaging | 5 days ago |
|
Kolkata
|
Glitches | 6 days ago |
|
Mont-de-Marsan
|
Messaging | 6 days ago |
|
Paris
|
Messaging | 6 days ago |
|
Bergerac
|
Messaging | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport i know you people will not take action but don’t worry i will not give up and will write tweets and mails like this only until and unless you may resolve my problem as i have said earlier also it was not my mistake but i am facing the consequences.
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hexther (@hextherrrr) reported@snapchatsupport Pleaseeeeee help me!!! I’ve had 3 accounts banned now for “violating community guidelines”, and cannot get an answer or response to anything! I seriously have not done anything and need your help.
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ana brooks (@anabebrooks) reported@snapchatsupport i've reached out to snapchat support via email multiple times only to be ignored. my account was erroneously banned and i really need help in recovering it. i have not violated any guidelines (yes, i have thoroughly reviewed them). someone please help me.
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𝓙𝓪𝓬𝓴𝓲𝓮 (@medusajacky) reportedmy snapchat memories always make my eyes watery 🥹 ugh I wish my parents were still down the street from me
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Todd (@CeleryTodd) reportedif a dating app for “cheating” has ever existed, it would be Snapchat Quick-Add lonely, terrible moms all looking to cheat on their (alleged “separated from”) husbands a degenerate place
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Shampepe😍 (@SoftPharmacist) reported@Osatohanmwen__ Omoo Snapchat needs to calm down o
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Jesse Faber (@faber_jess24241) reportedHe was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.
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john (@NSpazzyyy) reported@snapchatsupport I just did, can you please help me I’ve had this issue for so long @snapchatsupport
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WRATH (@gtrXwrath) reportedI mistakenly removed my verification phone number from my snapchat account and now I am unable to reset my password please help me to regain access to my account @snapchatsupport @Snapchat
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Riri (@Rir_i6) reported@snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?
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Christian Siil (@ChristianSiil) reported@ron_36x @snapchatsupport What you need is actually just a human snap support rep @darwinjosewell they help
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Inxctive (@Inxctivewrld) reported@4glqqmy Is it a Snapchat login error
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ImAnIdiot 🗣 (@Alcoholi4Life) reported@Dallas_OhMy How do I get a hold of customer service to get a refund for #Snapchat ? Asking for ....... a .... don't have friends so asking for me self
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Clare (@ClareLemotop068) reported@jk_rowling @jo_bartosch Not recognisable as men is a problem in itself. Only recently my son’s friend had been chatting on Snapchat for weeks with a girl? who he found out later is a boy and felt mentally sick that he fancied her. Who are protecting the you lads from this.
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i like oranges (@orangepeelsare) reportedI don’t use Snapchat a lot so I really don’t have room to talk but I have gone down 2 spaces on my fine shyts best friends list and I AM GONNA LOSE IT never asking my grandma for Snapchat premium again
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport how can you be so cruel at least reply to any one of the posts i have been writing them just in an hope that the team will look into this and will help in resolving my problem but you people are just ignoring them at all why are you doing so. Pls answer
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Tiffany Joy Melissa (@TiffanyJoy60021) reported@_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.
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` (@pretty_bae77) reported@snapchatsupport My snapchat got locked for no reason and I have had an account for 4 years lots of memories and friends and family connections. Please help me! I was hacked and it got locked. I also have Snapchat plus too .
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C (@Theq_C) reportedhelp me get gooned buds, message me here or on Snapchat my Snapchat username is conorready
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Trevor Boolman (@TBoolman45086) reportedI noticed that using Snapchat made my phone battery run down faster, due to the app''s demands on the camera and processing.
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ana brooks (@anabebrooks) reported@snapchatsupport i've tried reaching out via email several times. snapchat support is ignoring all my emails and i'm getting frustrated. my account was banned despite the fact that i haven't violated any guidelines (yes, i thoroughly reviewed them). can someone please help me?
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kiru (@drivingmyTruck) reported@trignia The problem of it being snapchat is its hard to get proof but i am gonna look into it cuz he seriously needs to go
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Mzlouisa (@GloriaAma10) reported@BineyEwurama3 The Snapchat link is not working
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve
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Raffi Davidow (@DavidowRaffi) reported@snapchatsupport need some help. My sons account (davi.dow) was disabled for not following community standards but he didn't post anything that breaks the standards. Could you help us figure out what happened and how we can restore it ?
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ADEKUNLE (@ADEKUNLENL) reported@temile_timidy Boss from Snapchat people I know this help pls make I go chop better food
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Tech Mitnick (@TechMNOfficial) reported@wood82249 @snapchatsupport I can resolve device banned issue. Send a message for urgent assistance.
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floralentri ♱ (@casiings) reported@TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..
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Sam Murphy (@Sammyjo13355) reported@snapchatsupport I’ve tried logging in to my Snapchat account a couple of days ago and says I’m locked for violating community guidelines?. I’ve read through your guidelines and I haven’t breached any of them, need help knowing why. My Snapchat is s_murphy1335, thanks
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YKGH (@YouKnowGhana) reported@Capiito85 Capi, she is making too many unforced errors. She is even giving the feds clues. If I were an agent, I would try to establish a link between her and the accused, and subpoena her Snapchat, Instagram, WhatsApp etc . Her temperament makes me believe I would uncover something.