Snapchat status: messaging issues and outage reports
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Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Connection (24%)
- Messaging (18%)
- Multimedia (16%)
- Glitches (16%)
- App Crashing (13%)
- Sign in (8%)
- Video (5%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Coyoacán
|
Multimedia | 5 days ago |
 Honolulu
|
Connection | 6 days ago |
|
Pleasant Grove
|
Sign in | 10 days ago |
 Hyderabad
|
Messaging | 11 days ago |
 Lyon
|
Multimedia | 14 days ago |
|
Horton
|
Messaging | 14 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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ImAnIdiot 🗣 (@Alcoholi4Life) reported@Dallas_OhMy How do I get a hold of customer service to get a refund for #Snapchat ? Asking for ....... a .... don't have friends so asking for me self
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a♡ (@lilreinabella) reported@snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this
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CryptoAus 📉💜 (@FamiliarCryptoo) reported@Wizarab10 Your first problem started from Snapchat.
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Iqbal Doulatzai (@selfmade1008) reported@snapchatsupport my account got permanently locked, this is not fair i didn’t get no warnings… please help me
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Hellolondon (@darsoso00) reportedI will make a claim due to me getting not support and help for the last 2 months I have given 2 months for Snapchat to help and assist however no one has ! I’ll be making a claim against Snapchat due to this @snapchatsupport
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Shampepe😍 (@SoftPharmacist) reported@Osatohanmwen__ Omoo Snapchat needs to calm down o
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Epic Games (@flpcvet5) reportedHi @SnapchatSupport, I’ve been temporarily banned again for “unauthorized third-party apps”—something I haven’t used. Last time it was 7 days, now it’s 30. I’ve tried email support but got no real help. Can someone please explain why this keeps happening?
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Yadav (@Yadav7672059141) reported@snapchatsupport Sir, I am troubled since last 6 months. I have sent mail on snapchat support 25 times even though it was not my fault and your team is not helping me. Please help me. My device got unbanned
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Devin Williams (@DevinWilli82026) reportedThe quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.
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𝐀 (@37nla) reported@snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.
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ana brooks (@anabebrooks) reported@snapchatsupport i've reached out to snapchat support via email multiple times only to be ignored. my account was erroneously banned and i really need help in recovering it. i have not violated any guidelines (yes, i have thoroughly reviewed them). someone please help me.
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Lizzy (@_themayorsgirl_) reported@37nla Sorry about your account has Snapchat customer care rectified the issue with it ?
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C (@Theq_C) reportedhelp me get gooned buds, message me here or on Snapchat my Snapchat username is conorready
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Max “Hawk Tuah” Tills (@WIACMax) reportedwhen are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help
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Manuel (@Manuel682463) reported@ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.
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Dissecting the Markets | See pinned tweet (@dissectmarkets) reported@McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?
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jul🍊 (@narutt0es) reportedMY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN
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ku (@ke0ynl) reportedI need Snapchat support, to talk about the issue in A DM @Snapchat @snapchatsupport
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𝓙𝓪𝓬𝓴𝓲𝓮 (@medusajacky) reportedmy snapchat memories always make my eyes watery 🥹 ugh I wish my parents were still down the street from me
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Marlon Santos (@marlon_santos_) reported@DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.
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Blessing Tega (@BlessingTe8995) reported@BineyEwurama3 The Snapchat link is not working
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ofrnxmr (@ofrnxmr) reported@arcanenumis @MoneroMavrick Average users of iphones are imessage/facetime, snapchat (terrible ux), tiktok (terrible ux), whatsapp, and instagram users. they dont use signal, crypto, third party browsers etc. Its not about "ui" for them, its about following trends
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jacob ⛵️ (@jsnnsa) reportedjacob lore: 2018: fired. electricity cut. car repo'd. the day after repo, got bridgewater offer. 2019: moved to SF. called CEO a moron. fired. spent 8 months grinding CS. got offers from google, facebook, snapchat, tesla. covid hit. all rescinded. 2020: lived on $400/month. learned rust on a broken laptop. joined nvidia out of desperation. 2021: left nvidia with $5M unvested. friends staged intervention at $10k net worth. stayed one more week to vest $150k. raised $250k for pluto. 2022: burned the pre-seed. couldn't raise. bridged with my own money. raised $2.5M. built crypto product. entire strategy was FTX partnership. FTX imploded. we almost died. 2023: pivoted with 3 months runway. launched first AI wealth advisor. users connected $100M in assets. about to raise series A. cofounder quits. kills the round. down to 3 people (me, @baileyrmoses and @thestonechat). 2024: robinhood acquisition. company had $20 at close. personal networth -$20k. almost blew up the deal fighting for my team. was putting rent on credit cards during negotiations. car repo'd → $5M left on table → $20 in the bank → acquired the journey is never what it looks like. but i never stopped shipping.
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Riri (@Rir_i6) reported@snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏
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Kyle Brickman (@brickman_k75343) reportedShe avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.
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Tech Mitnick (@TechMNOfficial) reported@De_No_Van @snapchatsupport I can fix ss06 error. Send me a message for assistance.
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Trap Daddy Vic (@TrickyVic_) reportedWhile I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays
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Rachel Bingham (@Rachel_25251) reported@_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.
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Elmer Jones (@elmer66035) reportedHe was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.
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Edward Forster (@EdwardFors6080) reportedThe quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.