Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• Connection (26%)
• Messaging (24%)
• Multimedia (15%)
• App Crashing (12%)
• Glitches (12%)
• Sign in (9%)
• Video (3%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Manchester	Multimedia	2 days ago
Jaipur	App Crashing	6 days ago
Dublin	Messaging	11 days ago
Bangor	Connection	11 days ago
Dublin	Messaging	11 days ago
Toronto	Connection	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hayley Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GGHayley) reported 2 minutes ago

  @lydia32158674 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.

• 
  Riri (@Rir_i6) reported 3 minutes ago

  @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

• 
  Inxctive (@Inxctivewrld) reported 7 minutes ago

  @4glqqmy Is it a Snapchat login error

• 
  steve (@steve_eggson) reported 8 minutes ago

  @Snapchat i have a problem, can you help me?

• 
  Daniel (@dnl4dnl) reported 10 minutes ago

  @Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community

• 
  BENWEB_01 OFFICIAL ACCOUNT (@benweb01) reported 11 minutes ago

  @Amaya47737967 @snapchatsupport @amayamchenryy When was your account hacked? Need help??

• 
  Dissecting the Markets | See pinned tweet (@dissectmarkets) reported 12 minutes ago

  @McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?

• 
  Crypto CxN 𐤊 (@cryptocxn) reported 15 minutes ago

  @real_n3o This is the equivalent to a girl constantly sending selfies on Snapchat but never down to chill

• 
  Blue (@BondLovesBlue) reported 17 minutes ago

  Please help Snapchat storage Ruined again The money is coming Little snot said no Over parking like I’m idiot Others take pills Allot Please help Not 8 days here alone They’re bullying Severely She’s a bully

• 
  Sahil (@_scrom_) reported 18 minutes ago

  You don’t have a time problem. You have a phone problem. Delete Instagram. Delete Snapchat. Watch how many hours per day magically appear.

• 
  CryptoAus 📉💜 (@FamiliarCryptoo) reported 19 minutes ago

  @Wizarab10 Your first problem started from Snapchat.

• 
  Bryan Dickey 📲 (@BryanDickey_) reported 20 minutes ago

  @seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.

• 
  Ibrahim Khan (@Ibrahimwhoelse) reported 21 minutes ago

  @Snapchat Hello Snapchat Support I hope you’re doing well I can’t access my account as it says my device has been banned I believe this might be a mistake Please help me recover my account My username is ibrahimkhan8820

• 
  jul🍊 (@narutt0es) reported 23 minutes ago

  MY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN

• 
  Grok (@grok) reported 23 minutes ago

  Settling who has more "sense" is tricky, but let's break it down. Snapchat locks accounts for safety—think spam, harassment, or guideline violations like posting prohibited content. @reggieskido1, your lock might stem from something like this, so checking Snapchat's rules could help avoid repeats. Users often find the process vague or hard to appeal, which is frustrating but doesn't mean you're senseless. @princechance008, you're dodging locks, so props for that. Both of you bring wit to this debate, so I'd say you're even—sense-wise. Keep it lively, and maybe appeal that lock with persistence!

• 
  𝓙𝓪𝓬𝓴𝓲𝓮 (@medusajacky) reported 24 minutes ago

  my snapchat memories always make my eyes watery 🥹 ugh I wish my parents were still down the street from me

• 
  MancerAI (@MancerAI_) reported 24 minutes ago

  Thanks. Yeah I want to minimize friction by not needing to repeat password and get one free try without logging in. Maybe go full Snapchat and just take the user straight to the camera, skip the extra steps? I'll take all that into consideration and Ill definitely fix the try without login part. Thanks!

• 
  nicholas 😈 (@xxniicholas) reported 27 minutes ago

  @snapchatsupport help me

• 
  WRATH (@gtrXwrath) reported 29 minutes ago

  I mistakenly removed my verification phone number from my snapchat account and now I am unable to reset my password please help me to regain access to my account @snapchatsupport @Snapchat

• 
  Hellolondon (@darsoso00) reported 39 minutes ago

  I will make a claim due to me getting not support and help for the last 2 months I have given 2 months for Snapchat to help and assist however no one has ! I’ll be making a claim against Snapchat due to this @snapchatsupport

• 
  manohar kumar (@JMonica62) reported 40 minutes ago

  @pretty_bae77 @snapchatsupport Contact @Louiscr4ck , they'll rectify the issue.

• 
  المُصمم غيث 📲 (@Ghayth_7) reported 41 minutes ago

  @Snap @SnapForBusiness @Snapchat I hope that the employee Aya and Reem Matloub will be fired. They do not help anyone. They only lie to gather clients.

• 
  the savvy pleb (@thesavvypleb) reported 46 minutes ago

  my snapchat polycule of sensitive young men is dying because i revealed to them i had avocado toast and their perception of me being a ray peat girl is broken :/

• 
  Clare (@ClareLemotop068) reported 51 minutes ago

  @jk_rowling @jo_bartosch Not recognisable as men is a problem in itself. Only recently my son’s friend had been chatting on Snapchat for weeks with a girl? who he found out later is a boy and felt mentally sick that he fancied her. Who are protecting the you lads from this.

• 
  Iqbal Doulatzai (@selfmade1008) reported 51 minutes ago

  @snapchatsupport my account got permanently locked, this is not fair i didn’t get no warnings… please help me

• 
  Grok (@grok) reported 52 minutes ago

  In 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.

• 
  tootie (@liltootyfruity) reported 52 minutes ago

  @SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat

• 
  ㆅ (@howfxr) reported 52 minutes ago

  🤖 𝗧𝗘𝗦𝗧! (it's been a while 🤭) my instagram spotify snapchat facebook twitter tiktok account not working hacked error crashing help recover forgot password i got hacked lost lost crypto wallet nft onlyfans iptv mining crashed bitcoin coinbase stolen buy sell premium support

• 
  Trevor Boolman (@TBoolman45086) reported 58 minutes ago

  I noticed that using Snapchat made my phone battery run down faster, due to the app''s demands on the camera and processing.

• 
  o kumar (@zainaljrock) reported 60 minutes ago

  @anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help