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Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 43% Messaging (43%)
  • 28% Connection (28%)
  • 15% Glitches (15%)
  • 7% App Crashing (7%)
  • 4% Video (4%)
  • 2% Sign in (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Guayaquil Messaging 8 days ago
Guayaquil Sign in 12 days ago
Paris Messaging 1 month ago
Lille Connection 1 month ago
Paris Messaging 1 month ago
Clermont-Ferrand App Crashing 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • TrickyVic_
    Trap Daddy Vic (@TrickyVic_) reported

    While I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays

  • Ibrahimwhoelse
    Ibrahim Khan (@Ibrahimwhoelse) reported

    @Snapchat Hello Snapchat Support I hope you’re doing well I can’t access my account as it says my device has been banned I believe this might be a mistake Please help me recover my account My username is ibrahimkhan8820

  • jonnusmithlover
    Xavien Howard Lover (@jonnusmithlover) reported

    I would genuinely turn down a girl if she came up to me asking for my Snap. Who uses Snapchat past college? 🤨

  • skybly
    Skybly 🦞🌹🌃 (@skybly) reported

    snapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically

  • Osinakachi5314
    OBATA OSU AJO ANU 🙌 (@Osinakachi5314) reported

    @Wizarab10 Person wey dey Snapchat dey post up and down na os wey carry market dey advertise

  • dnl4dnl
    Daniel (@dnl4dnl) reported

    @Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @pixiepamdust @snapchatsupport I can resolve that ss06 error. Send a message for urgent assistance.

  • thesavvypleb
    the savvy pleb (@thesavvypleb) reported

    my snapchat polycule of sensitive young men is dying because i revealed to them i had avocado toast and their perception of me being a ray peat girl is broken :/

  • 37nla
    𝐀 (@37nla) reported

    @BamaiyiJams9459 @snapchatsupport @Jarden_cyberfix I don't speak English and I can't send money to America. Is the service free?

  • Hitman5545
    James Kennedy (@Hitman5545) reported

    @Tera_ReynoldsRN @charliekirk11 Tiktok is the worse social media platform that along with Snapchat they help Predators pray on children. And this isn't an exaggeration

  • steve_eggson
    steve (@steve_eggson) reported

    @Snapchat i have a problem, can you help me?

  • pretty_bae77
    ` (@pretty_bae77) reported

    @snapchatsupport My snapchat got locked for no reason and I have had an account for 4 years lots of memories and friends and family connections. Please help me! I was hacked and it got locked. I also have Snapchat plus too .

  • _scrom_
    Sahil (@_scrom_) reported

    You don’t have a time problem. You have a phone problem. Delete Instagram. Delete Snapchat. Watch how many hours per day magically appear.

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    No action has been taken from @Snapchat @snapchatsupport why you people are not understanding my problem my new device just got banned and my id with more than 1 crore snapscore and lots of memories have been locked please take some action or should I appeal it in higher level.

  • faber_jess24241
    Jesse Faber (@faber_jess24241) reported

    He was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.

  • julesw1lko
    Jules (@julesw1lko) reported

    @thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.

  • jsnnsa
    jacob ⛵️ (@jsnnsa) reported

    jacob lore: 2018: fired. electricity cut. car repo'd. the day after repo, got bridgewater offer. 2019: moved to SF. called CEO a moron. fired. spent 8 months grinding CS. got offers from google, facebook, snapchat, tesla. covid hit. all rescinded. 2020: lived on $400/month. learned rust on a broken laptop. joined nvidia out of desperation. 2021: left nvidia with $5M unvested. friends staged intervention at $10k net worth. stayed one more week to vest $150k. raised $250k for pluto. 2022: burned the pre-seed. couldn't raise. bridged with my own money. raised $2.5M. built crypto product. entire strategy was FTX partnership. FTX imploded. we almost died. 2023: pivoted with 3 months runway. launched first AI wealth advisor. users connected $100M in assets. about to raise series A. cofounder quits. kills the round. down to 3 people (me, @baileyrmoses and @thestonechat). 2024: robinhood acquisition. company had $20 at close. personal networth -$20k. almost blew up the deal fighting for my team. was putting rent on credit cards during negotiations. car repo'd → $5M left on table → $20 in the bank → acquired the journey is never what it looks like. but i never stopped shipping.

  • 37nla
    𝐀 (@37nla) reported

    @snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

  • BryanDickey_
    Bryan Dickey 📲 (@BryanDickey_) reported

    @seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.

  • JordanT4213
    Jordan Townsend (@JordanT4213) reported

    @snapchatsupport Hey I’m trying to get into my account for my old memory’s can you please help me

  • JoeMart84657814
    Joe Martin (@JoeMart84657814) reported

    Snapchat is definitely a guilty pleasure. I know I should probably spend less time on it, but I can''t help myself.

  • _themayorsgirl_
    Lizzy (@_themayorsgirl_) reported

    @37nla Sorry about your account has Snapchat customer care rectified the issue with it ?

  • shofi_khafi
    genuisandi💬🀄️ (@shofi_khafi) reported

    @DavidowRaffi @snapchatsupport My account was also randomly banned I tried contacting support system to get the banned removed but it was of no use, I was referred to @auxtoolt he helped me unbanned my account, I approve his service because it is secure and legit.

  • Bawan__Abdul
    Bawan Abdul (@Bawan__Abdul) reported

    The way snapchat is now showing ads in the chat tab is so ugly and a bad design choice… @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab

  • casiings
    floralentri ♱ (@casiings) reported

    @TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..

  • chazlcfc1
    charliedear1 (@chazlcfc1) reported

    @snapchatsupport please help me get access back into my a account as I’ve been wrongly been locked out my account, I’ve sent you a dm! Get this sorted asap

  • NSpazzyyy
    john (@NSpazzyyy) reported

    @snapchatsupport please help me, I’ve had 2 accounts banned and genuinely I don’t know why, and I mean that I’m not sure why, my new acc has been banned with 600k snapscore and my other one had 1.1 mil, it’s seriously annoying and im unable to make a new acc as it doesn’t let me,

  • Iiiiddddkkkkyet
    Idk (@Iiiiddddkkkkyet) reported

    @LostMemeArchive The Snapchat filter of this guys face got me in trouble in high school

  • Alcoholi4Life
    ImAnIdiot 🗣 (@Alcoholi4Life) reported

    @Dallas_OhMy How do I get a hold of customer service to get a refund for #Snapchat ? Asking for ....... a .... don't have friends so asking for me self

  • TBoolman45086
    Trevor Boolman (@TBoolman45086) reported

    I noticed that using Snapchat made my phone battery run down faster, due to the app''s demands on the camera and processing.