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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Connection (22%)
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App Crashing (17%)
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Messaging (17%)
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Sign in (17%)
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Multimedia (13%)
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Glitches (13%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sherbrooke |
Connection | |
 Le Chambon-Feugerolles |
App Crashing | |
 Rājkot |
Connection | |
 Morgantown |
Glitches | |
| Aubagne |
Glitches | |
| Nancy |
Multimedia |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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pita bread
(@plutogyal) reported
i forgot snapchat tells ppl when you screenshot god help me
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Surulogba
(@amsurulogba) reported
@Colyiu22 @snapchatsupport I also have similar issue contacting support but nothing changed until my cousin recommend @rixxytech to me and he help me recover my locked account back in 30mins. His an expert
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Mark Freeman
(@freeman32e) reported
@kglillian @Snapchat I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable.
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Mark Freeman
(@freeman32e) reported
@_aggc @snapchatsupport I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable.
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Mr smith
(@Mrsmith74603230) reported
@murderinmymind @snapchatsupport I had similar experience when my account got hacked, I contacted them for more than a week, but they wouldn’t reply to me...not until I go referred to ethical_resolve01 on Instagram and they help me...they are expert at getting back access into any hacked accounts.
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Gordo
(@TrizzyTwoTimes) reported
It be terrible feets on my Snapchat
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Christina Khem
(@neenaboebeena) reported
@Snapchat i need you to do better and protect your users from these kinds of privacy issues. I don't have anything inappropriate in my memories but they're MY memories and you allowed a stranger to go into that after I emailed you plenty telling you my phone number has changed.
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Lance Fischer
(@lancetfischer) reported
I would be willing to use snapchat much more if streaks never existed, worst social media feature hands down
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Kelvin James
(@bahdkelvin) reported
@theydig_bee @snapchatsupport Am not just trying to help
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clau
(@clauwudiaa) reported
dude literally **** snapchat i hate that ******* app so ******* much i ******* hope they shut it down <3
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Kai
(@TheBrumKid) reported
@AnourakC @Snapchat @snapchatsupport Same happened with me. Everytime I make a new account it gets banned I’m seconds. But luckily we have Snapchat. The most useless customer service in the world
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Mr smith
(@Mrsmith74603230) reported
@Colyiu22 @snapchatsupport I had similar experience when my account got hacked, I contacted them for more than a week, but they wouldn’t reply to me...not until I go referred to ethical_resolve01 on Instagram and they help me...they are expert at getting back access into any hacked accounts.
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jupiter
(@planetpandas) reported
MY MOM KEEPS ACCIDENTALLY BREAKING SAPNAP'S BOUNDARIES BECAUSE SHE CANT PRONOUNCE HIS NAME AND SHE SAYS SNAPCHAT HELP
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Mark Freeman
(@freeman32e) reported
@Colyiu22 @snapchatsupport I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable.
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Princess Emma ⛅️
(@Flirty_Emma) reported
I can’t remember my Snapchat login information 😑
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Kai
(@TheBrumKid) reported
@Drip74346293 @snapchatsupport Same here. Snapchat are useless been trying to get support all day but they won’t help at all or give me any reasoning
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Christina Khem
(@neenaboebeena) reported
@Snapchat how does that protect my privacy? You can easily allow someone using just my old phone number to log into my snapchat account and view my memories but you couldn't help me get back into my own account?
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Mr smith
(@Mrsmith74603230) reported
@al_3_xa @snapchatsupport I had similar experience when my account got hacked, I contacted them for more than a week, but they wouldn’t reply to me...not until I go referred to ethical_resolve01 on Instagram and they help me...they are expert at getting back access into any hacked accounts.
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Lil Cruzi Girth
(@foreskinblunt) reported
bc i mean idk if snapchat is ever going to get shut down but that **** holds everything from the past so i’m just wondering... will i ever show my kids that ****? hmmm 🤔
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probably flirting with you
(@_emmarieee) reported
@ROADTRlPBYDREAM just now seen this and i see my snapchat notification down there and you had me on delivered forever not cool
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Mr smith
(@Mrsmith74603230) reported
@mo0o7amd3 @snapchatsupport I had similar experience when my account got hacked, I contacted them for more than a week, but they wouldn’t reply to me...not until I go referred to ethical_resolve01 on Instagram and they help me...they are expert at getting back access into any hacked accounts.
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Kobe_Power
(@kobe018) reported
@snapchatsupport @uns_hussain1 you guys got major issues, u del people accounts for no reason and went we e-mail we get the same automated e-mail we cant do anything. as an investor in ur company im dumbing my shares. i had over 100k worth of snapchat shares. im telling everyone to dumb their shares,.
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Alex Lockwood
(@71dpi) reported
deleted Snapchat again now that I’m not working a gig that pays me to care about social media, felt almost as good as the first time
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Jonah Falcon
(@JonahFalcon) reported
OK, Public Service Announcement: I'm not on Snapchat. Anyone on Snapchat claiming to be me in fake.
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Mark Freeman
(@freeman32e) reported
@kobe018 @snapchatsupport I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable.
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Kai
(@TheBrumKid) reported
@AnourakC @Snapchat @snapchatsupport For real. They’re a terrible company considering they’re a multi million pound company. I’m very sure I’ll never be able to make a new account at all now. And they gave me no reason, no help, just a bullshit automated reply through email and Twitter….
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kels🌛
(@kelsilee213) reported
can people with usernames like “anonbodypositivity” stop adding me on snapchat. i’m not sending a man nudes or thirst traps so he can post it on his story and disguise being gross with trying to help girls love themselves hehe
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Sash Stephens
(@sashstephensx) reported
@snapchatsupport hi! I’ve reported a fake account on Snapchat multiple times that is selling personal explicit videos of me and nothing is being done?! Please help.
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Colyiu2
(@Colyiu22) reported
@snapchatsupport my account got permanently locked and I didn’t do anything can you help me
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Mr smith
(@Mrsmith74603230) reported
@conner_k_ @snapchatsupport I had similar experience when my account got hacked, I contacted them for more than a week, but they wouldn’t reply to me...not until I go referred to ethical_resolve01 on Instagram and they help me...they are expert at getting back access into any hacked accounts.