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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (35%)
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Messaging (19%)
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App Crashing (19%)
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Connection (14%)
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Glitches (6%)
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Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Connection | |
 Bordeaux |
App Crashing | |
| London |
Multimedia | |
| Kingston upon Hull |
Messaging | |
 Douglas |
Sign in | |
| Motherwell |
Multimedia |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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lissa_
(@lissa070215771) reported
@F_ULLMETAL @snapchatsupport i will advise you visit cognitech_37 on instagram, they got my account fixed today. they can fix yours too and they are 100% legit
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m
(@domzxxk) reported
@ytns8 @snapchatsupport Snapchat has a new feature called Snapchat login code. If you can’t login just enter the wrong password and it’ll send a code to your email and allow you to login
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Matt King
(@matttkinggg10) reported
@tahliya99172446 @snapchatsupport It's really crazy that they do this everytime, I've had my account locked 2-3 times now, I was finally able to fix it all with a guy i was referred to on IG coaxial__pro with my instagram account dude was really good so maybe you should try him out instead
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Kobe Year 🐍
(@BassKidd_24) reported
Is Snapchat shows how many times you repeated someone snap I’ll be in trouble 😭😭😭
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Matt King
(@matttkinggg10) reported
@raaaig11 @snapchatsupport Idk what's going on with them, If you really want your account back then tweeting at them and emailing them isn't going to help believe me I tried it too. I had to contact one coaxial__pro on IG that helped some of my friends with their accounts so maybe try that instead
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Maddie
(@qxyhll) reported
@snapchatsupport yall gonna fix this or?
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iam_dreama
(@iam_dreama) reported
@HananBaqais @Snapchat Anonymousbrainz on Instagram will fix it up ASAP
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Joel
(@Joel6019) reported
@snapchatsupport @abbie_5390 Having any issue with your snap account just message @cadcybertech on instagram he will help you fix it ASAP 💯
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m
(@domzxxk) reported
@snapchatsupport Disable the Snapchat login code feature since it’s new (?) since that seems to be the issue allowing users to not login. And even after logging in multiple times on my phone it sent an email saying “new Snapchat login”
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peachy_perfect
(@peachyperfect10) reported
@snapchatsupport when I try to sign in I’m told they can’t find matching credentials? please help
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Jeff
(@tonesmk1) reported
@Snapdragon is there a way to make a portion of a flagship chip that's used for better quality with companies apps like @instagram and @Snapchat or even a registry OEMs can sign up for to work closely with them to help reduce the way Android content looks in those apps?
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Matt King
(@matttkinggg10) reported
@IAMBIGDeer @Snapchat @snapchatsupport Idk what's going on with them, If you really want your account back then tweeting at them and emailing them isn't going to help believe me I tried it too. I had to contact one coaxial__pro on IG that helped some of my friends with their accounts so maybe try that instead
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Matt King
(@matttkinggg10) reported
@kwksjjdnxj @nnaomimary2 @snapchatsupport Idk what's going on with them, If you really want your account back then tweeting at them and emailing them isn't going to help believe me I tried it too. I had to contact one coaxial__pro on IG that helped some of my friends with their accounts so maybe try that instead
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P A R A D E X I C
(@paradexic) reported
@snapchatsupport hey @snapchatsupport are your servers down or something, can’t log in to any of my accounts.
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Jay
(@Jayyymali) reported
@GamblingDecorum @snapchatsupport don’t waste your time trying to contact them I’ve filled out over five tickets and haven’t had one response in over two weeks. Horrible service
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Testt testtr
(@searchfors2017s) reported
@saurabhl9 @Snapchat @snapchatsupport RESOLVED: If you have a verified email adress on your snapchat follow the next steps. 1. Clear username from login in automatically. 2. Force close snapchat. 3. Open snapchat app and type in your username. 4. Enter a wrong password. Snapchat will ask a 7 digits number.
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Testt testtr
(@searchfors2017s) reported
@daniprincess19x @Snapchat RESOLVED: If you have a verified email adress on your snapchat follow the next steps. 1. Clear username from login in automatically. 2. Force close snapchat. 3. Open snapchat app and type in your username. 4. Enter a wrong password. Snapchat will ask a 7 digits number. 😜
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Matt King
(@matttkinggg10) reported
@Bengrim7912 @snapchatsupport It's really crazy that they do this everytime, I've had my account locked 2-3 times now, I was finally able to fix it all with a guy i was referred to on IG coaxial__pro with my instagram account dude was really good so maybe you should try him out instead
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Jay
(@Jayyymali) reported
@ytns8 @snapchatsupport don’t waste your time trying to contact them I’ve filled out over five tickets and haven’t had one response in over two weeks. Horrible service
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lissa_
(@lissa070215771) reported
@IAMBIGDeer @Snapchat @snapchatsupport i will advise you visit cognitech_37 on instagram, they got my account fixed today. they can fix yours too and they are 100% legit
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Kyle Roskot
(@RoskotKyle) reported
@snapchatsupport hey my whole phone was hacked via sim card Verizon is providing me with a new device and phone number can we fix my locked account.
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Malaika👑
(@MaryamMalaika1) reported
@TylerSt50743953 @snapchatsupport Did they help you with it?
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Rayane✨
(@Rayaane_db) reported
@snapchatsupport when I try to login to my snapchat account it says “cannot find the following credentials” …!
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shan♤QUACKNAP MET UP
(@shanteen__) reported
@Jel_Jar you know what, once i used a random filter on snapchat with piercings and it was helpful to me to see how would i look like, so you can also try this if it would help :D
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Jay
(@Jayyymali) reported
@MaryamMalaika1 @snapchatsupport don’t waste your time trying to contact them I’ve filled out over five tickets and haven’t had one response in over two weeks. Horrible service
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lissa_
(@lissa070215771) reported
@TylerSt50743953 @snapchatsupport i will advise you visit cognitech_37 on instagram, they got my account fixed today. they can fix yours too and they are 100% legit
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Whackycracky20
(@whackycracky20) reported
Data pisses me off ! I can download the ESPN app with 2 bars fast with no problems but I can’t load a Snapchat text with 4g LTE ? Make that make sence
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Matt King
(@matttkinggg10) reported
@SunilSa48302449 @snapchatsupport Issues like this comes up sometimes but the bot might not be In your favour so I was referred to coaxial__pro on IG who recovered my account for me
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lissa_
(@lissa070215771) reported
@MaryamMalaika1 @snapchatsupport i will advise you visit cognitech_37 on instagram, they got my account fixed today. they can fix yours too and they are 100% legit
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Matt King
(@matttkinggg10) reported
@rose_url @ytns8 @snapchatsupport I know a guy on instagram that can help you with that, one coaxial__pro on IG helped my boss at work get back on her account so maybe try that before it gets any worse which it definitely will