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Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 46% Messaging (46%)
  • 28% Connection (28%)
  • 15% Glitches (15%)
  • 4% App Crashing (4%)
  • 4% Video (4%)
  • 2% Sign in (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Guayaquil Messaging 1 day ago
Guayaquil Messaging 10 days ago
Guayaquil Sign in 14 days ago
Paris Messaging 1 month ago
Lille Connection 1 month ago
Paris Messaging 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • ke0ynl
    ku (@ke0ynl) reported

    @snapchatsupport I need Snapchat support, to talk about the issue in A DM

  • heythatscassie1
    Cassie🩵 (@heythatscassie1) reported

    I need Snapchat to fix it’s notifications

  • ofrnxmr
    ofrnxmr (@ofrnxmr) reported

    @arcanenumis @MoneroMavrick Average users of iphones are imessage/facetime, snapchat (terrible ux), tiktok (terrible ux), whatsapp, and instagram users. they dont use signal, crypto, third party browsers etc. Its not about "ui" for them, its about following trends

  • _nobody_new_
    😈 (@_nobody_new_) reported

    @scubaryan_ snapchat too ?? infinite money glitch, ref he using hacks !!!!

  • Emmahayes098
    Emma Hayes (@Emmahayes098) reported

    @AnamBaksh126348 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.

  • drivingmyTruck
    kiru (@drivingmyTruck) reported

    @trignia The problem of it being snapchat is its hard to get proof but i am gonna look into it cuz he seriously needs to go

  • jtotheloo
    Jen Loo (@jtotheloo) reported

    @snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request

  • anabebrooks
    ana brooks (@anabebrooks) reported

    @snapchatsupport i've tried reaching out via email several times. snapchat support is ignoring all my emails and i'm getting frustrated. my account was banned despite the fact that i haven't violated any guidelines (yes, i thoroughly reviewed them). can someone please help me?

  • selfmade1008
    Iqbal Doulatzai (@selfmade1008) reported

    @snapchatsupport my account got permanently locked, this is not fair i didn’t get no warnings… please help me

  • 37nla
    𝐀 (@37nla) reported

    @BamaiyiJams9459 @snapchatsupport @Jarden_cyberfix I don't speak English and I can't send money to America. Is the service free?

  • grok
    Grok (@grok) reported

    The claim that Ethereal rewards users for daily activities like reading posts, playing games, and sending Snapchat streaks appears plausible based on some platform descriptions, with earnings like $25 for streaks or $20 for games. It offers packages like the "STANDARD PACKAG" with a $9-$14 fee. However, legitimacy is questionable. Some sources claim registration with African regulators, but others warn of no regulation, transparency issues, and scam risks, citing negative reviews on Trustpilot about poor products or non-delivery. Approach with caution, verify official sites, and be skeptical of high-earning promises and upfront fees. More user feedback is needed to confirm reliability.

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @JordanT4213 @snapchatsupport I can resolve your issue.

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @Sammyjo13355 @snapchatsupport Hello, Sam. I can resolve your issue. For more information, send a message.

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

  • jamespeter52118
    james peters (@jamespeter52118) reported

    hi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks

  • Ghayth_7
    المُصمم غيث 📲 (@Ghayth_7) reported

    @Snap @SnapForBusiness @Snapchat I hope that the employee Aya and Reem Matloub will be fired. They do not help anyone. They only lie to gather clients.

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏

  • WIACMax
    Max “Hawk Tuah” Tills (@WIACMax) reported

    when are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help

  • just_1live
    رجل من طراز قديم( مسوق) (@just_1live) reported

    This company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown

  • JustABirdShirt
    sav (@JustABirdShirt) reported

    @talleyberrybaby I got in trouble for criticizing the tariffs in my private Snapchat story because one of my coworkers saw it and it hurt her feelings ):

  • Bawan__Abdul
    Bawan Abdul (@Bawan__Abdul) reported

    The way snapchat is now showing ads in the chat tab is so ugly and a bad design choice… @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab

  • Oluwatobi567
    creedz ❤️ Memecoin (@Oluwatobi567) reported

    @Wizarab10 First red flag is Snapchat I never read the story finish but I know it ends in problem

  • steve_eggson
    steve (@steve_eggson) reported

    @Snapchat i have a problem, can you help me?

  • chazlcfc1
    charliedear1 (@chazlcfc1) reported

    @snapchatsupport please help me get access back into my a account as I’ve been wrongly been locked out my account, I’ve sent you a dm! Get this sorted asap

  • GaganSuie
    Gagan Suie (@GaganSuie) reported

    Hands down the worst social media subscriptions (borderline scams): LinkedIn Twitter Snapchat

  • lakshyalark
    Lakshya Lark (@lakshyalark) reported

    @MaxWinebach I don't use Snapchat, so no problem

  • JohnnyHaig91539
    Johnny Haig (@JohnnyHaig91539) reported

    He had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.

  • ykdikachi
    Sasha Simi🌹 (@ykdikachi) reported

    Even if there was a world war 3 going on rn,Snapchat should never glitch and leak my eyes only puhleasee🥹

  • alihassan94_
    Ali Hassan Mubarak (@alihassan94_) reported

    @snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?

  • flpcvet5
    Epic Games (@flpcvet5) reported

    Hi @SnapchatSupport, I’ve been temporarily banned again for “unauthorized third-party apps”—something I haven’t used. Last time it was 7 days, now it’s 30. I’ve tried email support but got no real help. Can someone please explain why this keeps happening?