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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (35%)
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App Crashing (19%)
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Messaging (19%)
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Connection (14%)
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Glitches (7%)
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Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Messaging | |
 Hyderabad |
Connection | |
| Hyderabad |
Glitches | |
| Pune |
Messaging | |
| Jurupa Valley |
App Crashing | |
| Tustin |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Kari
(@Kari48099422) reported
@TUSAQueen @aaliyahswlrd @snapchatsupport same issue ! Idk what to do I know my password for sure never changed it and it won’t let me reactivate it idk why😭 since the 16th I swear if I lose that account it’s because of them.And I ain’t falling for no hacker they just trynna get into ur account lol and steal ur info
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Vic🖤
(@vics_sims) reported
Guys help. This dude keeps messaging me on Snapchat and I just keep leaving him on read cause he creeps me out cause he made weird ******* comments about my body and I don’t want to be mean to him so do I just ******* remove him as my friend or block him or something
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falling to pieces
(@peaches_ndreams) reported
@snapchatsupport Nothing works. I switched Wi-Fi and data, uninstalled the app, turned my phone off, everything. After buying the new floats, couldn’t get back in the game after exiting it. Just shows up a network error message
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Aram Jamal
(@AramLas) reported
@snapchatsupport I have a problem
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crystal 🍄
(@bigandjuicy69) reported
snapchat memories reminded me i got my heart broken a year ago today but thats okay bc i hella upgraded LMAO
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𝗝𝗮𝗺𝗲𝘀
(@James_BHAFC) reported
Please if anyone knows any info on @Josh_HMFC please message me it’s very urgent. Snapchat, surname anything will do that can help
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Anna Cuddahee
(@a_cudd) reported
Has anyone else had a problem where their snapchat videos record perfect sound but their actual camera videos don’t ?? Idgi how do I fix
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Crimson
(@0_0Crimson) reported
I don't like when new people start talking to me on snapchat because I just assume everyone wants to make friends and sometimes they don't But then if I'm like hey I'm not looking for more than a friend right now they might be like . . . Okay? Neither was I? Help
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king Peter
(@kingpeter0) reported
@BlackVeilFangzz @Snapchat Message Tom_hack07 via Instagram he can help you get back your account
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kd’
(@khalebhernandez) reported
no matter how down bad i get i’m never posting a snapchat filter selfie on insta
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ari🌙
(@mdofcast) reported
@Snapchat Could u please fix the snapchat score? It hasn’t updated for weeks and it’s just so annoying 😭😫
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Lachlan
(@MenacingLachy) reported
@snapchatsupport Whenever i try to swipe left to go out of a chat nothing happens where its supposed to go back to the chats page. Please help
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✨
(@cleaoiu) reported
@evanspiegel hi so i know you’re a busy man but can you plz help me get my snapchat back😫 it locked my account for the last 3 months and ive done nothing wrong i swear. no 3rd party apps, no spam messages, nothing. so plz help me my username is courtneyy436
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Matthew Finnin
(@CoachFinnin) reported
from
Dyer, Indiana
Before any other issues are fixed or resolved I want full transparency on why the video call button is right next to the exit button on Snapchat.
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Michael
(@DaddyInCharge73) reported
@PollyPocket696 On Snapchat seriously if they’re cracking down half their users would disappear dumb *** complainers
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Adam
(@adamaljehany15) reported
@Snapchat hi Snapchat can you please unlock my account, today I tried to login and it said “your account has been locked please go to our website to get it fixed” I went to the website and It said it has been permanently locked. Please Snapchat unlock it I have a bunch of memorie
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kate
(@platinumcrawf) reported
snapchat please fix your **** i
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Fait Studioz
(@FaitStudioz) reported
@babypeach81734 @snapchatsupport Same issue here
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Matt
(@matt_tucek) reported
@snapchatsupport I sent a ticket and still no help. I’ve had my account for almost 5 years. I just want to get back into my account
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maybe: caroline
(@lineycallow) reported
from
Upland, California
BIT U UGLY SOMETHING SNAPCHAT CANT FIX
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𝓂𝒶𝒹𝒾𝓈𝑜𝓃
(@wackmads) reported
The amount of people I have unadded on Snapchat is going to come down to me not even needing Snapchat
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Maze
(@Mazecllho) reported
@banananas01 @snapchatsupport Contact @OfficiaICyZ he might help and fix your problem. He is real and trusted!
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banananas
(@banananas01) reported
@snapchatsupport I believe my account was hacked. I changed my PW but are you able to tell me what was accessed when the account was hacked? I want to know if the pics in memories were accessed. I have emailed you guys but you’re not responding. Pls help.
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NotOkay 🏳️⚧️
(@NotOkay3272) reported
Snapchat is a broken app I'm told I'm getting messages but I'm not I live a life of lies.
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...
(@deedoneit3) reported
@Kari48099422 @Snapchat You lot still having problems because I’m going through the same thing
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darkskin chocolate melanated goddess queen🍫👑
(@eceinirtak) reported
Down bad. this n word got me active on snapchat. SNAPCHAT
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falling to pieces
(@peaches_ndreams) reported
the new update on aquapark makes the game crash every single time after buying the new floats 😔 can you fix this please @snapchatsupport @Snapchat
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nathaniel
(@nathani33468527) reported
@snapchatsupport Snap, my friend T is having trouble reactivating his account after deactivating it for personal reason, his username is: tavaresscott159
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carol
(@carolpazgan) reported
@snapchatsupport please help me!!! My account got hacked 😩
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Lucie Hintz
(@LucieHintz) reported
@snapchatsupport please help, I have been locked out for days and I have so many memories I need. Please please try and understand how frustrated and upset I am. I have tried a countless amount of times. I don’t even know why i was locked in the first place :(