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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Connection (23%)
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Messaging (19%)
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Sign in (19%)
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Glitches (16%)
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Multimedia (9%)
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App Crashing (9%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Messaging | ||
| Sign in | ||
| Glitches | ||
| Messaging | ||
| Messaging | ||
| Connection |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Howard Dudley
(@HoDud_) reported
@yourmamasfav01 @snapchatsupport Go inbox MARK_SPYCRACK on Instagram who helped me My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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Logan
(@Logan44401265) reported
@snapchatsupport i was wrongfully terminated and i cant access my account or even make a new account and i tried emailing you and you guys said that you cant help me, i didnt go against any of the community guidelines and you banned my account.
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Tom H. Gerald
(@TomHG4L) reported
@BeckyHa46425426 @Snapchat Becky hey gotten any genuine professional help yet?
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Howard Dudley
(@HoDud_) reported
@edwardsmelissa_ @snapchatsupport Go inbox MARK_SPYCRACK on Instagram who helped me My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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Howard Dudley
(@HoDud_) reported
@hogmancer @snapchatsupport Go inbox MARK_SPYCRACK on Instagram who helped me My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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Mighty Medina
(@Medina_447) reported
@sosoadam028 Why don't you text codes_brigade on Instagram for help, they're one of the Snapchat support engineering team,they helped me out
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🪐Seris🪐
(@xx_seris) reported
@curlyhairvegan Ugh I want this luck so bad, after Snapchat locked me out permanently for a stupid freaking reason I’ve been so down😭😭
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☣️💊łVɎ_ⱠɎ₦₦_ł₴ⱠɆɎ💊☣️
(@Ivy_Lynn_Isley) reported
I don't know who suggested that random under age guys can add me on Snapchat, but I'll hunt you down and end you. 21+ only, no 16 year olds allowed. Adults for adult content.
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Puranjay saraswat
(@psaraswat812) reported
Hey @snapchatsupport @Snapchat daily i m loosing my snapstreaks with my friends. They are sending me snaps but its not coming to me and ⌛sign came and streaks have been broken. Its not with one but with many of my friends. I have 350+ streaks. Please Help Thanks.
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✌🏾✌🏾
(@04_kcjj) reported
Is Snapchat down?
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Logan
(@Logan44401265) reported
@snapchatsupport i dont understand why my account was permanently locked and ive read all of the guidelines and none of them apply to me. is there any way you can help me. i had my account for nearly 8 years.
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Nsfwchris
(@Nsfwchris22) reported
Whos horny and down to snap? #nsfwtwt #snapchat
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Hodl
(@sandhal_78) reported
@Logan44401265 @snapchatsupport Snap support won’t fix it. I can refer you to a tech professional who can recover your account. DM him on IG @ the_nethack. He’s well recommended.
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hannah summer
(@hannahsssummerr) reported
@snapchatsupport This is my friend, I’m not sure what she sees when she tries to login. i don’t think she can even download the app on her phone anymore hence why she has to buy a whole new phone if you read the screenshot I posted it has more details I’m sure she has personally contacted support
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maddie williams
(@maddietwilliams) reported
@snapchatsupport @FruHegghaug Please help me!!!!
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*•♥︎Santana★•*
(@OxYStar888) reported
@poch1taspriv no it's ok and I dknt mind switching apps the only one that ion likento use is snapchat but Instagram idm at all 😭 the problem is the different timezones, she is busy with exams rn so I can't talk to them alot since she needs to study and stuff, she'll be back soon i think:)
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Hodl
(@sandhal_78) reported
@NeneLllyyynnn @snapchatsupport Snap support won’t help you fix it
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madrid#14
(@madrid99914) reported
@snapchatsupport No response for more than five hours to my problem
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maddie williams
(@maddietwilliams) reported
@snapchatsupport @FruHegghaug Got the same issue
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Alcapurria de Yucca
(@Raul_izzy_iii) reported
What do you even use Snapchat for nowadays? I have trouble keeping up with insta, fb, … I’m getting old.
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little miss
(@lilmisstwittaa) reported
@snapchatsupport Hi, my account says it’s permanently locked but I didn’t do anything wrong at all for this to happen. I need help getting back in!!!!!
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Howard Dudley
(@HoDud_) reported
@white_rastaman @snapchatsupport Go inbox MARK_SPYCRACK on Instagram who helped me My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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idek
(@_cold_giant) reported
please do not get on my snapchat & try to send me pics of your hairy ******* like i want to see that **** read the bio bro i’m not tryna see that i don’t care if it’s shaved, i don’t care if women also have an *******, i’m close-minded about this topic, and i’m not down low
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Howard Dudley
(@HoDud_) reported
@antshiesta @snapchatsupport Go inbox MARK_SPYCRACK on Instagram who helped me My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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Howard Dudley
(@HoDud_) reported
@Kristin_0321 @snapchatsupport Go inbox MARK_SPYCRACK on Instagram who helped me My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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MITCHELL TORAH RECOVERY
(@torah_32) reported
@white_rastaman @snapchatsupport Account disabled or locked is usually as a result for for of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, message me
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David Samson
(@Davidsam_tech) reported
If you need help recovering any hacked account, emails, tiktok, snapchat, instagram etc. For Snapchat Account Recovery, send me a DM now, I'm available 24 hours a day, 7 days a week #Snap #SnapChat #SnapChatdown
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Crystal
(@Crystal_JT8492) reported
@glory_goji @snapchatsupport You account can’t be recovered by Support services, they will only take you round in circles without offering any real help, message #10ectoolss on Instagram for help. He helped with mine
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Shobhit Chauhan
(@chauhanshobhit_) reported
@snapchatsupport help option on app is not working.
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Rain Nyte
(@rainynights96) reported
@yameri_yan @Lorcan0c A messaging service that doesn't store a log of messages sent is essentially just snapchat, if the messages you send and receive aren't stored anywhere then you wouldn't be able to see them anymore as soon as your phone cache cleared