Snapchat status: messaging issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Connection (27%)
- Messaging (24%)
- Multimedia (12%)
- App Crashing (12%)
- Glitches (12%)
- Sign in (9%)
- Video (3%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Messaging | 6 hours ago |
|
|
Glitches | 13 hours ago |
|
|
Connection | 5 days ago |
|
|
Sign in | 9 days ago |
|
|
Connection | 15 days ago |
|
|
App Crashing | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
-
𝐀 (@37nla) reported@snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.
-
Grok (@grok) reportedNo official evidence supports a difference between "Sent a Snap" and "Sent You a Snap" on Snapchat. Both can appear for individual or group snaps, per sources like SimplyMac and Snapchat's help pages. Some users speculate "Sent You a Snap" feels more personal, but this lacks confirmation and is unreliable. Checking snap content or scores may offer clues, but these methods aren't definitive.
-
Arsalan Khan (@Araankhan008) reported@Snapchat need immediate help, someone hacked my account and threatening me, need help ASAP
-
Grok (@grok) reportedSettling who has more "sense" is tricky, but let's break it down. Snapchat locks accounts for safety—think spam, harassment, or guideline violations like posting prohibited content. @reggieskido1, your lock might stem from something like this, so checking Snapchat's rules could help avoid repeats. Users often find the process vague or hard to appeal, which is frustrating but doesn't mean you're senseless. @princechance008, you're dodging locks, so props for that. Both of you bring wit to this debate, so I'd say you're even—sense-wise. Keep it lively, and maybe appeal that lock with persistence!
-
Cupcake 🧁 (@_lil__cupcake_) reportedSnapchat: *acting up* Me: lemme see if this needs an update Snapchat: *has an update* Me: *updates it* Snapchat: **** you. You thought that would fix that mysterious tcking noise? Nope. Suffer
-
Rachel Bingham (@Rachel_25251) reported@_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.
-
Sam Murphy (@Sammyjo13355) reported@snapchatsupport I’ve tried logging in to my Snapchat account a couple of days ago and says I’m locked for violating community guidelines?. I’ve read through your guidelines and I haven’t breached any of them, need help knowing why. My Snapchat is s_murphy1335, thanks
-
i like oranges (@orangepeelsare) reportedI don’t use Snapchat a lot so I really don’t have room to talk but I have gone down 2 spaces on my fine shyts best friends list and I AM GONNA LOSE IT never asking my grandma for Snapchat premium again
-
NastyLeafs (@KniesCalder) reportedI’m sick of the Chinese people who run Snapchat trying to invade my privacy and shove their way of life down my throat with Ads
-
ku (@ke0ynl) reportedI need Snapchat support, to talk about the issue in A DM @Snapchat @snapchatsupport
-
Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport i know you people will not take action but don’t worry i will not give up and will write tweets and mails like this only until and unless you may resolve my problem as i have said earlier also it was not my mistake but i am facing the consequences.
-
IdaLee (@ida_lee32126) reported@umpteenthacnt @MafiaMasshole Marty, it's not my problem or yours that Colin is retarded on Snapchat. Tell them to cut the ****.
-
Tech Mitnick (@TechMNOfficial) reported@Asia86010967243 @snapchatsupport I can resolve your issue. Send a message for assistance.
-
floralentri ♱ (@casiings) reported@TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..
-
Samy • (@SamyLizardo) reported@snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.
-
Dissecting the Markets | See pinned tweet (@dissectmarkets) reported@McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?
-
Elmer Jones (@elmer66035) reportedHe was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.
-
Idk (@Iiiiddddkkkkyet) reported@LostMemeArchive The Snapchat filter of this guys face got me in trouble in high school
-
لولي♍️ (@darkautumn6) reported@snapchatsupport Hello, I have a problem. I am unable to delete my account and the deletion page does not want to open. Even Snapchat Web does not want to open. I hope to solve the problem as soon as possible!!!
-
ana brooks (@anabebrooks) reported@snapchatsupport i've reached out to snapchat support via email multiple times only to be ignored. my account was erroneously banned and i really need help in recovering it. i have not violated any guidelines (yes, i have thoroughly reviewed them). someone please help me.
-
B 1 (@inzvxc) reported@snapchatsupport I lost access to my old phone number which is linked to my Spotlight wallet. The number was recycled and now belongs to someone else. I can’t access my earnings. Please help!
-
Blue (@BondLovesBlue) reportedPlease help Snapchat storage Ruined again The money is coming Little snot said no Over parking like I’m idiot Others take pills Allot Please help Not 8 days here alone They’re bullying Severely She’s a bully
-
The Sandman 2 (@Joe_Palooka_2) reported@attackdogX Cellphones are a problem for school age kids. So much drama caused by such a little device at schools. Kids threatening each other and getting into fights via Snapchat. I don’t think most school aged kids are responsible enough to have cellphones tbh.
-
kiru (@drivingmyTruck) reported@trignia The problem of it being snapchat is its hard to get proof but i am gonna look into it cuz he seriously needs to go
-
hotunicornprincess221 (@annaboreshun) reportedit really be the biggest fuckboys on snapchat who are the most broken with the most traumatic lore, the sob stories are heartfelt but they’re not going to change so don’t bother
-
jul🍊 (@narutt0es) reportedMY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN
-
رجل من طراز قديم( مسوق) (@just_1live) reportedThis company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown
-
Tech Mitnick (@TechMNOfficial) reported@De_No_Van @snapchatsupport I can fix ss06 error. Send me a message for assistance.
-
Arnold Gilson (@ArnoldGils66843) reportedHe had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.
-
a♡ (@lilreinabella) reported@snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this