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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (35%)
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App Crashing (19%)
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Messaging (19%)
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Connection (14%)
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Glitches (6%)
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Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tustin |
Sign in | |
 Marseille |
Connection | |
 Lucknow |
Messaging | |
| Jaipur |
Glitches | |
| Cedar Rapids |
App Crashing | |
| Alpharetta |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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samppaawsd
(@samppaawsd) reported
@snapchatsupport Hi, my account is locked. Yesterday there was some suspicious acting. I think that someone was trying to login my account or my VPN made the lock. I was thinking that are you able to unlock the account and what should I do with mu VPN. Thanks!
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pau the pounder²⁷🦇 missing dream hours
(@cloudspau) reported
to all my snapchat users, has anyone ever had a problem where you literally cannot send snaps? 😵💫 how do i fix that
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aan_dr_ea_
(@Linuxtechz1) reported
@Alyssa_Heisler @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later
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50fifty
(@officialvenlord) reported
@RandyCasada @snapchatsupport The support team doesn’t take any real steps to help. I filed so many claims and they never resolved any. I’m glad @utopiantech came through he’s the only person that has been able to get something like this done without stress nor delay. I suggest you contact him for help
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Saanvi
(@saannvvii) reported
Please help me unlock my account, it has happened for the first time due to using emulator, it was an honest mistake and I wont repeat again i assure you. @snapchatsupport
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aan_dr_ea_
(@Linuxtechz1) reported
@Camilleee513 @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later
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Chelle Ella
(@Andrechunlee) reported
@joe89316255 @snapchatsupport My snap got deleted earlier, it was recovered for me through the help of @techshine012 you can contact them for help
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Jerome
(@Jerome95360082) reported
@snapchatsupport My account is no where to be found. I think I have been banned I just want my pictures I understand If I'm banned but there has to be a way to get my pictures and videos from the database im so heart broken all the videos of my granddad before he passed please.
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NFT GALAXY
(@NFT__GALAXY) reported
@snapchatsupport Hey you guys permanently locked my account for no reason I’ve had my account up there for 5 years with all my memories and there all gone now PLEASE HELP ME SNAPCHAT SUPPORT TEAM
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aan_dr_ea_
(@Linuxtechz1) reported
@saannvvii @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later
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aan_dr_ea_
(@Linuxtechz1) reported
@joe89316255 @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later
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aan_dr_ea_
(@Linuxtechz1) reported
@leiilianni3 @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later
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aan_dr_ea_
(@Linuxtechz1) reported
@eric_milliano @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later
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50fifty
(@officialvenlord) reported
@Creeksjsjl @Snapchat The support team doesn’t take any real steps to help. I filed so many claims and they never resolved any. I’m glad @utopiantech came through he’s the only person that has been able to get something like this done without stress nor delay. I suggest you contact him for help
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Amir Khan
(@Amir_Khan_121) reported
@NFT__GALAXY @snapchatsupport Don’t expect them to help. I’ve emailed them and got one reply back and then ignored me.
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mama batra (robins gf) 🖤💖
(@bmoenthusiast) reported
That moment when this is like the tenth time this month that snapchat shut down and your text messages won't send because your storage is so full !!!! I'm at my ******* limit!
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Colinen Bros
(@ColinenB) reported
@lilmoxie777 @snapchatsupport I got hacked and my money was transferred I lost 80,000$ if not for *HOODCYBERSPY* on Instagram I wouldn’t have figured a way back to recover back my bitcoins and account text him he would help as he helped with mine
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Alice. J.
(@PGbeneowei) reported
@KingOwenHD I’ve been there also and their support is helpless, my snapchat profile was locked also, There was no help at all from support,It was this tech guy @watinani_ who recovered my account back, he's an expert on accounts and recovery. I recommend you to reach out to him for help.
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Scotty__
(@ScottOs37303132) reported
@katelynsmthg @snapchatsupport This is bs same thing happened to me and when I go through there bs fake support the email doesn’t even get sent with my unlock code snap is broken and they don’t care ab anybody who uses the app if they can’t even make time to fix this
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aan_dr_ea_
(@Linuxtechz1) reported
@samppaawsd @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later
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aan_dr_ea_
(@Linuxtechz1) reported
@Nocly_ @snapchatsupport Chat up @linuxzeta on Instagram that dude is actually good in is field he actually help me when I got the same issue with my account don't forget to thank me later
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Nichole
(@nichole_r_a) reported
@snapchatsupport please help to unlock my account it was permanently locked because it was compromised
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Nocly
(@Nocly_) reported
@snapchatsupport I found the error !!! I was on version 11.59. 0.24 beta, I downloaded from the internet version 11.58.0.33 and its work again! (thanks I downloaded from the internet version 11.58.0.33 and its work again! (thanks apk 🙏🏼)
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Carlos Gardner
(@07517993895c) reported
@snapchatsupport teamSnapchat It says my account has been temporarily locked and I know I haven’t broken any of Snapchat rules as all I really do is do streaks and message my mates. When I try unlock my account, it just explains how I can’t unlock it, please help my snap name is carlosgardner98
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Chelle Ella
(@Andrechunlee) reported
@VLONEBO @Snapchat My snap got deleted earlier, it was recovered for me through the help of @techshine012 you can contact them for help
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50fifty
(@officialvenlord) reported
@Sarah30130773 @snapchatsupport Support never responds i tried so many times none responded, all I had to do was get an external support specialist who was able to resolve this whole issue of my account getting messed up and it worked out perfectly, his page is @utopiantechh I suggest you look him up
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Nichole
(@nichole_r_a) reported
@snapchatsupport pls help my account was permanently locked because it was compromised i really need it back
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Scotty__
(@ScottOs37303132) reported
@snapchatsupport And now just Bc my acc is locked I got all these damn bots telling me to go on ig if I want my thing fixed ITS ALL FAKE. They gonna try and scam tf outta you snap can y’all please just fix something for once
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Scotty__
(@ScottOs37303132) reported
@Snapchat @snapchatsupport y’all need to just go ahead and fire your whole support team they do absolutely nothing but sit on their *** all day and when there’s an actual problem they send you some automated **** a lot of peoples accounts are being randomly deleted/locked
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50fifty
(@officialvenlord) reported
@alexakornbluth3 @Snapchat The support team doesn’t take any real steps to help. I filed so many claims and they never resolved any. I’m glad @utopiantech came through he’s the only person that has been able to get something like this done without stress nor delay. I suggest you contact him for help