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Snapchat

Snapchat status: messaging issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 42% Messaging (42%)
  • 27% Connection (27%)
  • 17% Glitches (17%)
  • 6% App Crashing (6%)
  • 6% Video (6%)
  • 2% Sign in (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Guayaquil Messaging 2 days ago
Guayaquil Sign in 6 days ago
Paris Messaging 24 days ago
Lille Connection 26 days ago
Paris Messaging 27 days ago
Clermont-Ferrand App Crashing 29 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • brickman_k75343
    Kyle Brickman (@brickman_k75343) reported

    She avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.

  • marlon_santos_
    Marlon Santos (@marlon_santos_) reported

    @DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @JordanT4213 @snapchatsupport I can resolve your issue.

  • howfxr
    ใ†… (@howfxr) reported

    ๐Ÿค– ๐—ง๐—˜๐—ฆ๐—ง! (it's been a while ๐Ÿคญ) my instagram spotify snapchat facebook twitter tiktok account not working hacked error crashing help recover forgot password i got hacked lost lost crypto wallet nft onlyfans iptv mining crashed bitcoin coinbase stolen buy sell premium support

  • xxniicholas
    nicholas ๐Ÿ˜ˆ (@xxniicholas) reported

    @snapchatsupport help me

  • Chika_Anjuli
    ~Chika Jessica Mate~ (@Chika_Anjuli) reported

    @souljadalt @Snapchat customer service is non existent, i waited on them for weeks and no response it was this (devin_technocrat) on instagram who recovered my account for me hit him up and thank me be-careful with other recommendations

  • grok
    Grok (@grok) reported

    I'm unable to identify the exact video this image is from based on the provided information. The screenshot, likely from a social media story on a platform like Snapchat or Instagram, shows a person in a professional setting with a red badge and green wristband. The text "Replying to WROCK" suggests interaction with a user named "WROCK," but no specific video or account was found. If you can provide more details, such as the platform or additional context about "WROCK," I can try to narrow it down further.

  • 37nla
    ๐€ (@37nla) reported

    @snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

  • Alimoe05192
    Alison (@Alimoe05192) reported

    Fentanyl killed Ira &we know who he got it from &the people that didnโ€™t get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still wonโ€™t help us get justice in Waterloo. You see why I donโ€™t like them now?

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport i know you people will not take action but donโ€™t worry i will not give up and will write tweets and mails like this only until and unless you may resolve my problem as i have said earlier also it was not my mistake but i am facing the consequences.

  • RawalKhush35220
    Khushwant Rawal (@RawalKhush35220) reported

    @snapchatsupport @Snapchat My snapchat account user name is @animeworld8233, i fase one problem in my snapchat account and my followers is stuck And I am not receiving any requests from other users on my account, some limit has been imposed on it Please solve my problem

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve

  • LarryConne41404
    Larry Connell (@LarryConne41404) reported

    @NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support systemโ€”you'll just lose your account.

  • FamiliarCryptoo
    CryptoAus ๐Ÿ“‰๐Ÿ’œ (@FamiliarCryptoo) reported

    @Wizarab10 Your first problem started from Snapchat.

  • narutt0es
    jul๐ŸŠ (@narutt0es) reported

    MY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO ๐Ÿ’”๐Ÿ’”๐Ÿ’”๐Ÿ’” DIVA DOWN

  • medusajacky
    ๐“™๐“ช๐“ฌ๐“ด๐“ฒ๐“ฎ (@medusajacky) reported

    my snapchat memories always make my eyes watery ๐Ÿฅน ugh I wish my parents were still down the street from me

  • cryptocxn
    Crypto CxN ๐คŠ (@cryptocxn) reported

    @real_n3o This is the equivalent to a girl constantly sending selfies on Snapchat but never down to chill

  • Osinakachi5314
    OBATA OSU AJO ANU ๐Ÿ™Œ (@Osinakachi5314) reported

    @Wizarab10 Person wey dey Snapchat dey post up and down na os wey carry market dey advertise

  • flpcvet5
    Epic Games (@flpcvet5) reported

    Hi @SnapchatSupport, Iโ€™ve been temporarily banned again for โ€œunauthorized third-party appsโ€โ€”something I havenโ€™t used. Last time it was 7 days, now itโ€™s 30. Iโ€™ve tried email support but got no real help. Can someone please explain why this keeps happening?

  • Dipsonytosh
    ๐’ฆ๐’พ๐“ƒ๐‘” ๐Ÿ‘‘ ๐“๐“ญ๐“ฎ๐“ธ๐”‚๐“ฎ ๐Ÿ๐Ÿฌ (@Dipsonytosh) reported

    @Wizarab10 You met her on Snapchat and automatically concluded she's decent... Mind you nobody is decent till proven so, bro is broken for life ๐Ÿ’”๐Ÿ˜ฎโ€๐Ÿ’จ

  • grok
    Grok (@grok) reported

    In 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.

  • OgPrai
    GEMINI โค๏ธโ€๐Ÿ”ฅ๐Ÿฆ‹ (@OgPrai) reported

    I really want to know is Ekane pregnant or is that her stomach problems from drinking ??? I got her on Snapchat and Iโ€™m just all over the place lol but I love her !

  • hourandthirty
    5.6 (@hourandthirty) reported

    You talk to eachother for a bit Then add eachother on snapchat Talk a bit more He slides it into the convo You say i donโ€™t He ends the convo faster than lightning Might delete u now Or text you a couple of weeks later saying heโ€™s the problem and not u Unadds you The end.

  • AnnieBeale1
    Annie (@AnnieBeale1) reported

    I'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? ๐Ÿค” And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?

  • AnaLuizaVicent9
    Johnson Chrysler (@AnaLuizaVicent9) reported

    @SumitNagrale5 @snapchatsupport I recently got help from @Louiscr4ck when this happened to me..

  • Theq_C
    C (@Theq_C) reported

    help me get gooned buds, message me here or on Snapchat my Snapchat username is conorready

  • Rachel_25251
    Rachel Bingham (@Rachel_25251) reported

    @Charlie113617 @snapchatsupport Losing 5 years of memories without warning is terrible. Try messaging @AJTheTech heโ€™s helped people in similar situations recover their Snapchat access and get their memories back.

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @Sammyjo13355 @snapchatsupport Hello, Sam. I can resolve your issue. For more information, send a message.

  • JordanT4213
    Jordan Townsend (@JordanT4213) reported

    @snapchatsupport Hey Iโ€™m trying to get into my account for my old memoryโ€™s can you please help me

  • mamalanz_
    Mama Lanz ๐Ÿ’ซ (@mamalanz_) reported

    Josh can play with a lot of things. But one thing he never has to question is proof. I got the messages from our very first text. Down to Snapchat. Play w someone else.