Snapchat status: messaging issues and outage reports
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Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Connection (32%)
- App Crashing (16%)
- Messaging (16%)
- Glitches (16%)
- Sign in (10%)
- Multimedia (6%)
- Video (3%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Champagnole
|
Messaging | 2 days ago |
|
Nogent-le-Rotrou
|
Messaging | 6 days ago |
|
Paris
|
Messaging | 7 days ago |
 Saint-Denis
|
Connection | 11 days ago |
|
Saint-Denis
|
Glitches | 11 days ago |
|
Saint-Denis
|
Connection | 11 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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jacob ⛵️ (@jsnnsa) reportedjacob lore: 2018: fired. electricity cut. car repo'd. the day after repo, got bridgewater offer. 2019: moved to SF. called CEO a moron. fired. spent 8 months grinding CS. got offers from google, facebook, snapchat, tesla. covid hit. all rescinded. 2020: lived on $400/month. learned rust on a broken laptop. joined nvidia out of desperation. 2021: left nvidia with $5M unvested. friends staged intervention at $10k net worth. stayed one more week to vest $150k. raised $250k for pluto. 2022: burned the pre-seed. couldn't raise. bridged with my own money. raised $2.5M. built crypto product. entire strategy was FTX partnership. FTX imploded. we almost died. 2023: pivoted with 3 months runway. launched first AI wealth advisor. users connected $100M in assets. about to raise series A. cofounder quits. kills the round. down to 3 people (me, @baileyrmoses and @thestonechat). 2024: robinhood acquisition. company had $20 at close. personal networth -$20k. almost blew up the deal fighting for my team. was putting rent on credit cards during negotiations. car repo'd → $5M left on table → $20 in the bank → acquired the journey is never what it looks like. but i never stopped shipping.
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Sam Murphy (@Sammyjo13355) reported@snapchatsupport I’ve tried logging in to my Snapchat account a couple of days ago and says I’m locked for violating community guidelines?. I’ve read through your guidelines and I haven’t breached any of them, need help knowing why. My Snapchat is s_murphy1335, thanks
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NastyLeafs (@KniesCalder) reportedI’m sick of the Chinese people who run Snapchat trying to invade my privacy and shove their way of life down my throat with Ads
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ku (@ke0ynl) reportedI need Snapchat support, to talk about the issue in A DM @Snapchat @snapchatsupport
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james peters (@jamespeter52118) reportedhi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks
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Jen Loo (@jtotheloo) reported@snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request
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~Chika Jessica Mate~ (@Chika_Anjuli) reported@souljadalt @Snapchat customer service is non existent, i waited on them for weeks and no response it was this (devin_technocrat) on instagram who recovered my account for me hit him up and thank me be-careful with other recommendations
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Grok (@grok) reportedIn 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.
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Artesh Attri (@ArteshAttri) reported@Cynthia92929 @snapchatsupport @Arlo_codes can you help me because my snapchat account is permanently locked
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C (@Theq_C) reportedhelp me get gooned buds, message me here or on Snapchat my Snapchat username is conorready
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WRATH (@gtrXwrath) reportedI mistakenly removed my verification phone number from my snapchat account and now I am unable to reset my password please help me to regain access to my account @snapchatsupport @Snapchat
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😈 (@_nobody_new_) reported@scubaryan_ snapchat too ?? infinite money glitch, ref he using hacks !!!!
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𝚊𝚌𝚌𝚎𝚜𝚜 𝚍𝚎𝚗𝚒𝚎𝚍 .... (@swaeewae) reported@SpaceCityB8er @Snapchat fix my account 🙄
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Arnold Gilson (@ArnoldGils66843) reportedHe had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.
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Epic Games (@flpcvet5) reportedHi @SnapchatSupport, I’ve been temporarily banned again for “unauthorized third-party apps”—something I haven’t used. Last time it was 7 days, now it’s 30. I’ve tried email support but got no real help. Can someone please explain why this keeps happening?
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sav (@JustABirdShirt) reported@talleyberrybaby I got in trouble for criticizing the tariffs in my private Snapchat story because one of my coworkers saw it and it hurt her feelings ):
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charliedear1 (@chazlcfc1) reported@snapchatsupport please help me get access back into my a account as I’ve been wrongly been locked out my account, I’ve sent you a dm! Get this sorted asap
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Iqbal Doulatzai (@selfmade1008) reported@snapchatsupport my account got got permanently locked for uploading a video for my friend ive only had one warning prior to this. Ive had this account since 2014 i speak to my family on it and now i cant speak to them please can you help me get my account back
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jeoncheekscar⁷._ (@taeeeeistaeesty) reported@kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport @Snap hello it’s my humble request to you please unlock my account and unbanned my device now it has been so long with snap and I can’t take it anymore feeling so depressed and stressed just help me and I will do whatever it takes but please help me
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Pxeudo (@SonofAdeyemii) reported@Snapchat @snapchatsupport We should be able to reply stickers....please fix that.
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Jesse Faber (@faber_jess24241) reportedHe was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.
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floralentri ♱ (@casiings) reported@TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..
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creedz ❤️ Memecoin (@Oluwatobi567) reported@Wizarab10 First red flag is Snapchat I never read the story finish but I know it ends in problem
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vincent is on #veratwt (@itoohatedrratio) reported@azuxky omfg wait i just accidentally face revealed HELP i sent this to amy on snapchat once
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Christian Siil (@ChristianSiil) reported@ron_36x @snapchatsupport What you need is actually just a human snap support rep @darwinjosewell they help
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Hayley Thomas 🏴 (@GGHayley) reported@lydia32158674 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.
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Kyle Brickman (@brickman_k75343) reportedShe avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport how can you be so cruel at least reply to any one of the posts i have been writing them just in an hope that the team will look into this and will help in resolving my problem but you people are just ignoring them at all why are you doing so. Pls answer
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Tech Mitnick (@TechMNOfficial) reported@SamyLizardo @snapchatsupport I can resolve your issue. Visit my page for more details.