Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• Messaging (36%)
• Connection (25%)
• Glitches (19%)
• App Crashing (11%)
• Video (6%)
• Sign in (4%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Messaging	15 days ago
Lille	Connection	17 days ago
Paris	Messaging	18 days ago
Clermont-Ferrand	App Crashing	20 days ago
Pune	Glitches	21 days ago
Strasbourg	Connection	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arsalan Khan (@Araankhan008) reported 5 minutes ago

  @Snapchat need immediate help, someone hacked my account and threatening me, need help ASAP

• 
  Larry Connell (@LarryConne41404) reported 6 minutes ago

  @NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.

• 
  E ✪ (@Yungsterzz) reported 10 minutes ago

  idk snapchat must be down

• 
  Daniel (@dnl4dnl) reported 12 minutes ago

  Snapchat was reportedly testing a simple update that could’ve helped fix this imbalance — but it was canceled, according to circulating news. That decision left creators feeling even more powerless, while problematic content keeps spreading.

• 
  𝚊𝚌𝚌𝚎𝚜𝚜 𝚍𝚎𝚗𝚒𝚎𝚍 .... (@swaeewae) reported 12 minutes ago

  @SpaceCityB8er @Snapchat fix my account 🙄

• 
  5.6 (@hourandthirty) reported 16 minutes ago

  You talk to eachother for a bit Then add eachother on snapchat Talk a bit more He slides it into the convo You say i don’t He ends the convo faster than lightning Might delete u now Or text you a couple of weeks later saying he’s the problem and not u Unadds you The end.

• 
  a♡ (@lilreinabella) reported 17 minutes ago

  @snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this

• 
  E. (@Bombon_210) reported 17 minutes ago

  I don’t really use my FB unless I’m on my MacBook since I don’t remember my password but it’s saved on there so. Yes I can recover password but it’s just not that important to me obviously lol Snapchat and insta I use occasionally. I have no issues with her checking my socials

• 
  Samy • (@SamyLizardo) reported 19 minutes ago

  @snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.

• 
  Sasha Simi🌹 (@ykdikachi) reported 21 minutes ago

  Even if there was a world war 3 going on rn,Snapchat should never glitch and leak my eyes only puhleasee🥹

• 
  Mzlouisa (@GloriaAma10) reported 26 minutes ago

  @BineyEwurama3 The Snapchat link is not working

• 
  o kumar (@zainaljrock) reported 30 minutes ago

  @anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help

• 
  Jules (@julesw1lko) reported 30 minutes ago

  @thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.

• 
  Joe Martin (@JoeMart84657814) reported 31 minutes ago

  Snapchat is definitely a guilty pleasure. I know I should probably spend less time on it, but I can''t help myself.

• 
  Krishna Bhati (@Krishna_Bhati53) reported 34 minutes ago

  @Snapchat @snapchatsupport i know you people will not take action but don’t worry i will not give up and will write tweets and mails like this only until and unless you may resolve my problem as i have said earlier also it was not my mistake but i am facing the consequences.

• 
  i like oranges (@orangepeelsare) reported 35 minutes ago

  I don’t use Snapchat a lot so I really don’t have room to talk but I have gone down 2 spaces on my fine shyts best friends list and I AM GONNA LOSE IT never asking my grandma for Snapchat premium again

• 
  Lizzy (@_themayorsgirl_) reported 35 minutes ago

  @37nla Sorry about your account has Snapchat customer care rectified the issue with it ?

• 
  GrammyNominatedVnArtist (@sweetpopee) reported 36 minutes ago

  lmaoooo the streets are fighting back on snapchat oo! call me a hater but all i know is ordering bottle service with ‘**** the fbi’ in flashing lights as a criminal is certainly a choice 💀💀

• 
  Tiffany Joy Melissa (@TiffanyJoy60021) reported 40 minutes ago

  @_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.

• 
  Tech Mitnick (@TechMNOfficial) reported 41 minutes ago

  @wood82249 @snapchatsupport I can resolve device banned issue. Send a message for urgent assistance.

• 
  Oliver (@kipchumba__) reported 42 minutes ago

  Is Snapchat down?

• 
  Riri (@Rir_i6) reported 44 minutes ago

  @snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏

• 
  Sahil (@_scrom_) reported 44 minutes ago

  You don’t have a time problem. You have a phone problem. Delete Instagram. Delete Snapchat. Watch how many hours per day magically appear.

• 
  Manuel (@Manuel682463) reported 45 minutes ago

  @ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.

• 
  Johnny Haig (@JohnnyHaig91539) reported 46 minutes ago

  He had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.

• 
  Trap Daddy Vic (@TrickyVic_) reported 49 minutes ago

  While I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays

• 
  لولي♍️ (@darkautumn6) reported 56 minutes ago

  @snapchatsupport Hello, I have a problem. I am unable to delete my account and the deletion page does not want to open. Even Snapchat Web does not want to open. I hope to solve the problem as soon as possible!!!

• 
  WRATH (@gtrXwrath) reported 1 hour ago

  I mistakenly removed my verification phone number from my snapchat account and now I am unable to reset my password please help me to regain access to my account @snapchatsupport @Snapchat

• 
  Christian Siil (@ChristianSiil) reported 1 hour ago

  @ron_36x @snapchatsupport What you need is actually just a human snap support rep @darwinjosewell they help

• 
  nicholas 😈 (@xxniicholas) reported 1 hour ago

  @snapchatsupport help me