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Snapchat

Snapchat status: messaging issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 32% Connection (32%)
  • 19% App Crashing (19%)
  • 16% Glitches (16%)
  • 13% Messaging (13%)
  • 10% Sign in (10%)
  • 6% Multimedia (6%)
  • 3% Video (3%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Nogent-le-Rotrou Messaging 22 hours ago
Paris Messaging 2 days ago
Saint-Denis Connection 6 days ago
Saint-Denis Glitches 6 days ago
Saint-Denis Connection 6 days ago
Saint-Denis Connection 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • narutt0es
    jul🍊 (@narutt0es) reported

    MY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN

  • Emmahayes098
    Emma Hayes (@Emmahayes098) reported

    @AnamBaksh126348 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.

  • 37nla
    𝐀 (@37nla) reported

    @snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

  • Auswart
    Stewart 🅰 (@Auswart) reported

    @CrimeLdn This is to show you how much the society has broken, killing your fellow teenager because of a Snapchat video. He should be in the prison for rest of his miserable life.

  • 37nla
    𝐀 (@37nla) reported

    @Snapchat @dilliantheceleb Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

  • darsoso00
    Hellolondon (@darsoso00) reported

    I will make a claim due to me getting not support and help for the last 2 months I have given 2 months for Snapchat to help and assist however no one has ! I’ll be making a claim against Snapchat due to this @snapchatsupport

  • AnnieBeale1
    Annie (@AnnieBeale1) reported

    I'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?

  • annaboreshun
    hotunicornprincess221 (@annaboreshun) reported

    it really be the biggest fuckboys on snapchat who are the most broken with the most traumatic lore, the sob stories are heartfelt but they’re not going to change so don’t bother

  • lilreinabella
    a♡ (@lilreinabella) reported

    @snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this

  • Akaaaayyyyyy
    AKay (@Akaaaayyyyyy) reported

    Watched ‘reels’ from Snapchat for 2 minutes and now I have trust issues with everyone.

  • Alimoe05192
    Alison (@Alimoe05192) reported

    Fentanyl killed Ira &we know who he got it from &the people that didn’t get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still won’t help us get justice in Waterloo. You see why I don’t like them now?

  • DaRealist68223
    DaRealist (@DaRealist68223) reported

    So let me get this straight Ed posted 800 snaps, that’s 800 dollars x 365 days in a year he would make 292k in a year. We can round it down to 250k a year because he wouldn’t be with him everyday. That’s insane for Snapchat alone, and not having to pay many other expenses!!

  • strwberres
    strwberres (@strwberres) reported

    sometimes when im bored i look through old snapchat conversations.. and i just read the one of my ex bf when he broke up with me.. ‘im too young to be taking care of someone with so many issues.. wish you the best but just know no one will ever want you bcuz of the way you look’

  • ke0ynl
    ku (@ke0ynl) reported

    @snapchatsupport I need Snapchat support, to talk about the issue in A DM

  • _nobody_new_
    😈 (@_nobody_new_) reported

    @scubaryan_ snapchat too ?? infinite money glitch, ref he using hacks !!!!

  • purplegawddess
    🧚🏾‍♀️🦄 (@purplegawddess) reported

    @Saweetie Do you need help running your Snapchat? Cause why you’re not posting on there?

  • brickman_k75343
    Kyle Brickman (@brickman_k75343) reported

    She avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.

  • JordanT4213
    Jordan Townsend (@JordanT4213) reported

    @snapchatsupport Hey I’m trying to get into my account for my old memory’s can you please help me

  • BryanDickey_
    Bryan Dickey 📲 (@BryanDickey_) reported

    @seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.

  • Yadav7672059141
    Yadav (@Yadav7672059141) reported

    @snapchatsupport Sir it's been 6 months since I have been waiting for the mail, please tell me sir I have not even received a reply to my mail, in how many years will I get any help, sir I am not getting any help, it is just said that I am helping.

  • Inxctivewrld
    Inxctive (@Inxctivewrld) reported

    @4glqqmy Is it a Snapchat login error

  • Ghayth_7
    المُصمم غيث 📲 (@Ghayth_7) reported

    @Snap @SnapForBusiness @Snapchat I hope that the employee Aya and Reem Matloub will be fired. They do not help anyone. They only lie to gather clients.

  • _zee_zeey
    zainny (@_zee_zeey) reported

    Is your Snapchat still not working?

  • grok
    Grok (@grok) reported

    In 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.

  • grok
    Grok (@grok) reported

    No official evidence supports a difference between "Sent a Snap" and "Sent You a Snap" on Snapchat. Both can appear for individual or group snaps, per sources like SimplyMac and Snapchat's help pages. Some users speculate "Sent You a Snap" feels more personal, but this lacks confirmation and is unreliable. Checking snap content or scores may offer clues, but these methods aren't definitive.

  • AnaLuizaVicent9
    Johnson Chrysler (@AnaLuizaVicent9) reported

    @SumitNagrale5 @snapchatsupport I recently got help from @Louiscr4ck when this happened to me..

  • DavidowRaffi
    Raffi Davidow (@DavidowRaffi) reported

    @snapchatsupport need some help. My sons account (davi.dow) was disabled for not following community standards but he didn't post anything that breaks the standards. Could you help us figure out what happened and how we can restore it ?

  • skybly
    Skybly 🦞🌹🌃 (@skybly) reported

    snapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

  • ke0ynl
    ku (@ke0ynl) reported

    I need Snapchat support, to talk about the issue in A DM @Snapchat @snapchatsupport