Snapchat status: messaging issues and outage reports
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Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- App Crashing (22%)
- Connection (22%)
- Glitches (19%)
- Messaging (15%)
- Sign in (11%)
- Multimedia (7%)
- Video (4%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Connection | 7 days ago |
 Kolkata
|
Messaging | 8 days ago |
|
Paris
|
Connection | 15 days ago |
 Seattle
|
App Crashing | 19 days ago |
|
Dreux
|
Glitches | 21 days ago |
|
Paris
|
Video | 26 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Iqbal Doulatzai (@selfmade1008) reported@snapchatsupport my account got permanently locked, this is not fair i didnโt get no warningsโฆ please help me
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๐ (@_nobody_new_) reported@scubaryan_ snapchat too ?? infinite money glitch, ref he using hacks !!!!
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport @Snap hello itโs my humble request to you please unlock my account and unbanned my device now it has been so long with snap and I canโt take it anymore feeling so depressed and stressed just help me and I will do whatever it takes but please help me
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Annie (@AnnieBeale1) reportedI'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? ๐ค And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?
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Grok (@grok) reportedIn 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.
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Elmer Jones (@elmer66035) reportedHe was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve
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jul๐ (@narutt0es) reportedMY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO ๐๐๐๐ DIVA DOWN
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James Kennedy (@Hitman5545) reported@Tera_ReynoldsRN @charliekirk11 Tiktok is the worse social media platform that along with Snapchat they help Predators pray on children. And this isn't an exaggeration
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ADEKUNLE (@ADEKUNLENL) reported@temile_timidy Boss from Snapchat people I know this help pls make I go chop better food
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๐๐ช๐ฌ๐ด๐ฒ๐ฎ (@medusajacky) reportedmy snapchat memories always make my eyes watery ๐ฅน ugh I wish my parents were still down the street from me
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Jesse Faber (@faber_jess24241) reportedHe was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.
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Sam Murphy (@Sammyjo13355) reported@snapchatsupport Iโve tried logging in to my Snapchat account a couple of days ago and says Iโm locked for violating community guidelines?. Iโve read through your guidelines and I havenโt breached any of them, need help knowing why. My Snapchat is s_murphy1335, thanks
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CryptoAus ๐๐ (@FamiliarCryptoo) reported@Wizarab10 Your first problem started from Snapchat.
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Blessing Tega (@BlessingTe8995) reported@BineyEwurama3 The Snapchat link is not working
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Arsalan Khan (@Araankhan008) reported@Snapchat need immediate help, someone hacked my account and threatening me, need help ASAP
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Marvin King (@MarvinKing9808) reportedShe avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.
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๐๐๐๐๐๐ ๐๐๐๐๐๐ .... (@swaeewae) reported@SpaceCityB8er @Snapchat fix my account ๐
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Xavien Howard Lover (@jonnusmithlover) reportedI would genuinely turn down a girl if she came up to me asking for my Snap. Who uses Snapchat past college? ๐คจ
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jebill. (@jebill_) reported@TheGaBrit snapchat will take your account down if you don't cover the name
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james peters (@jamespeter52118) reportedhi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks
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Abo Reem (@evers_1984) reported@snapchatsupport I'm very frustrated. I deleted my Snapchat account and forgot my password. I've contacted support twice, but haven't received any help with recovery. Is there anything you can do to assist me in reactivating my account. My user is sent to you privately
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Bawan Abdul (@Bawan__Abdul) reportedThe way snapchat is now showing ads in the chat tab is so ugly and a bad design choiceโฆ @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab
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Mama Lanz ๐ซ (@mamalanz_) reportedJosh can play with a lot of things. But one thing he never has to question is proof. I got the messages from our very first text. Down to Snapchat. Play w someone else.
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Khushwant Rawal (@RawalKhush35220) reported@snapchatsupport @Snapchat My snapchat account user name is @animeworld8233, i fase one problem in my snapchat account and my followers is stuck And I am not receiving any requests from other users on my account, some limit has been imposed on it Please solve my problem
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๐ (@37nla) reported@Snapchat @dilliantheceleb Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.
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charliedear1 (@chazlcfc1) reported@snapchatsupport please help me get access back into my a account as Iโve been wrongly been locked out my account, Iโve sent you a dm! Get this sorted asap
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Alison (@Alimoe05192) reportedFentanyl killed Ira &we know who he got it from &the people that didnโt get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still wonโt help us get justice in Waterloo. You see why I donโt like them now?
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Tiffany Joy Melissa (@TiffanyJoy60021) reported@_izzyfranklin @snapchatsupport If supportโs just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. Heโs helped many people unlock their Snapchat accounts when support didnโt help.
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ku (@ke0ynl) reported@snapchatsupport I need Snapchat support, to talk about the issue in A DM