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Snapchat

Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 29% Connection (29%)
  • 18% Messaging (18%)
  • 15% App Crashing (15%)
  • 15% Glitches (15%)
  • 9% Sign in (9%)
  • 9% Video (9%)
  • 6% Multimedia (6%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Ornans Video 2 days ago
Township of Evan Video 2 days ago
Vitrolles Messaging 2 days ago
Champagnole Messaging 4 days ago
Nogent-le-Rotrou Messaging 8 days ago
Paris Messaging 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • _lil__cupcake_
    Cupcake ๐Ÿง (@_lil__cupcake_) reported

    Snapchat: *acting up* Me: lemme see if this needs an update Snapchat: *has an update* Me: *updates it* Snapchat: **** you. You thought that would fix that mysterious tcking noise? Nope. Suffer

  • SamyLizardo
    Samy โ€ข (@SamyLizardo) reported

    @snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.

  • xxniicholas
    nicholas ๐Ÿ˜ˆ (@xxniicholas) reported

    @snapchatsupport help me

  • BondLovesBlue
    Blue (@BondLovesBlue) reported

    Please help Snapchat storage Ruined again The money is coming Little snot said no Over parking like Iโ€™m idiot Others take pills Allot Please help Not 8 days here alone Theyโ€™re bullying Severely Sheโ€™s a bully

  • Joe_Palooka_2
    The Sandman 2 (@Joe_Palooka_2) reported

    @attackdogX Cellphones are a problem for school age kids. So much drama caused by such a little device at schools. Kids threatening each other and getting into fights via Snapchat. I donโ€™t think most school aged kids are responsible enough to have cellphones tbh.

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them ๐Ÿ™

  • jamespeter52118
    james peters (@jamespeter52118) reported

    hi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks

  • taeeeeistaeesty
    jeoncheekscarโท._ (@taeeeeistaeesty) reported

    @kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*

  • grok
    Grok (@grok) reported

    In 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.

  • TrickyVic_
    Trap Daddy Vic (@TrickyVic_) reported

    While I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays

  • Auswart
    Stewart ๐Ÿ…ฐ (@Auswart) reported

    @CrimeLdn This is to show you how much the society has broken, killing your fellow teenager because of a Snapchat video. He should be in the prison for rest of his miserable life.

  • marlon_santos_
    Marlon Santos (@marlon_santos_) reported

    @DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.

  • skybly
    Skybly ๐Ÿฆž๐ŸŒน๐ŸŒƒ (@skybly) reported

    snapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically

  • ida_lee32126
    IdaLee (@ida_lee32126) reported

    @umpteenthacnt @MafiaMasshole Marty, it's not my problem or yours that Colin is retarded on Snapchat. Tell them to cut the ****.

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport how can you be so cruel at least reply to any one of the posts i have been writing them just in an hope that the team will look into this and will help in resolving my problem but you people are just ignoring them at all why are you doing so. Pls answer

  • _themayorsgirl_
    Lizzy (@_themayorsgirl_) reported

    @37nla Sorry about your account has Snapchat customer care rectified the issue with it ?

  • Manuel682463
    Manuel (@Manuel682463) reported

    @ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport @snapchatsupport Iโ€™ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wiโ€‘Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if thereโ€™s a bug or issue on your end?

  • Dipsonytosh
    ๐’ฆ๐’พ๐“ƒ๐‘” ๐Ÿ‘‘ ๐“๐“ญ๐“ฎ๐“ธ๐”‚๐“ฎ ๐Ÿ๐Ÿฌ (@Dipsonytosh) reported

    @Wizarab10 You met her on Snapchat and automatically concluded she's decent... Mind you nobody is decent till proven so, bro is broken for life ๐Ÿ’”๐Ÿ˜ฎโ€๐Ÿ’จ

  • swaeewae
    ๐šŠ๐šŒ๐šŒ๐šŽ๐šœ๐šœ ๐š๐šŽ๐š—๐š’๐šŽ๐š .... (@swaeewae) reported

    @SpaceCityB8er @Snapchat fix my account ๐Ÿ™„

  • Akaaaayyyyyy
    AKay (@Akaaaayyyyyy) reported

    Watched โ€˜reelsโ€™ from Snapchat for 2 minutes and now I have trust issues with everyone.

  • Alimoe05192
    Alison (@Alimoe05192) reported

    Fentanyl killed Ira &we know who he got it from &the people that didnโ€™t get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still wonโ€™t help us get justice in Waterloo. You see why I donโ€™t like them now?

  • anabebrooks
    ana brooks (@anabebrooks) reported

    @snapchatsupport i've reached out to snapchat support via email multiple times only to be ignored. my account was erroneously banned and i really need help in recovering it. i have not violated any guidelines (yes, i have thoroughly reviewed them). someone please help me.

  • narutt0es
    jul๐ŸŠ (@narutt0es) reported

    MY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO ๐Ÿ’”๐Ÿ’”๐Ÿ’”๐Ÿ’” DIVA DOWN

  • Brandonrea63922
    Brandon reatherford (@Brandonrea63922) reported

    @Daddysbadbabyg1 Anybody who has telegram and buys contact go message her on her telegram and I will tag it down below. She lost her Snapchat. But her stuff is well worth it. @MadelineMoon4200

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @wood82249 @snapchatsupport I can resolve device banned issue. Send a message for urgent assistance.

  • evers_1984
    Abo Reem (@evers_1984) reported

    @snapchatsupport I'm very frustrated. I deleted my Snapchat account and forgot my password. I've contacted support twice, but haven't received any help with recovery. Is there anything you can do to assist me in reactivating my account. My user is sent to you privately

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    No action has been taken from @Snapchat @snapchatsupport why you people are not understanding my problem my new device just got banned and my id with more than 1 crore snapscore and lots of memories have been locked please take some action or should I appeal it in higher level.

  • liltootyfruity
    tootie (@liltootyfruity) reported

    @SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now youโ€™re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat

  • GlRLS4THV
    เญจเญง (@GlRLS4THV) reported

    i think iโ€™ve only used ai intentionally (bc google and snapchat force ai down your throat) one time and i genuinely felt stupid after and vowed to never touch chatgpt again