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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (35%)
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App Crashing (18%)
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Messaging (18%)
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Connection (14%)
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Glitches (7%)
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Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte Amalie |
App Crashing | |
 New Delhi |
Connection | |
 Noyelles-Godault |
Messaging | |
| Bengaluru |
Connection | |
 Seattle |
Sign in | |
 Saint Ives |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Bowley
(@powerhauljack) reported
@snapchatsupport hey, are you guys aware of a glitch that automatically lowercases everything in snap photos? I try to send stuff in capital letters, but it then lowercases it all... Hope you can help!
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zv
(@Andreea1785) reported
@snapchatsupport I’ll keep spamming istg I have a real problem!!
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Erin💫
(@Erin_nia) reported
@ra129d @snapchatsupport I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable
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kellie elliott
(@barbie_blonde21) reported
@terimc1252 @snapchatsupport Sorry about your account, days back I got banned tried reaching support service but got no response and was later recommended to some dude ghost3walker on Instagram and he was able to recover back my account. Send him a message I’m sure he will be of great help to you.
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Erin💫
(@Erin_nia) reported
@michael04539776 @snapchatsupport I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable
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Sarah Bivan
(@BivanPeter) reported
@kittric @snapchatsupport Reach out to gray_Hackers on Instagram who's going to fix your account
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BestNalo
(@BestNalo) reported
@snapchatsupport Hey could you send us a screenshot of the prompt you see when attempting to login?
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mark
(@mark22157) reported
@painsad8 @snapchatsupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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sami loves luka
(@queenofth3night) reported
i love when snapchat reminds me i was terrible at eyebrows last year
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Xm store
(@ra129d) reported
@Maria16175842 @snapchatsupport How to fix your account I only need verification
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hhhhhhh
(@alyssa448883) reported
@snapchatsupport can you please respond to my dm? i've been emailing and going through the snapchat website for help and you guys NEVER respond. i need my account back
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Victoria💫💋
(@OgeClassic) reported
@Sina100g @snapchatsupport my account got same similar problem.. i contacted support services but they wouldn’t help me...I got referred to @ cognitech_11 on Instagram and they were so helpful and reliable. They can help you.
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shiara
(@shiaraellis) reported
@snapchatsupport I dont need help anymore
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mark
(@mark22157) reported
@painsad8 @Snapchat Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Victoria💫💋
(@OgeClassic) reported
@ccfc__17 @snapchatsupport my account got same similar problem.. i contacted support services but they wouldn’t help me...I got referred to @ cognitech_11 on Instagram and they were so helpful and reliable. They can help you.
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Victoria💫💋
(@OgeClassic) reported
@ayushree123 @snapchatsupport my account got same similar problem.. i contacted support services but they wouldn’t help me...I got referred to @ cognitech_11 on Instagram and they were so helpful and reliable. They can help you.
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zv
(@Andreea1785) reported
@v7xinity @snapchatsupport they actually did DM me back, but the only thing we can do is send a note on the website because they only help with those so I guess I’ll wait until they email me :////
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Bella🦋
(@bel_lla_) reported
@Andreea1785 @snapchatsupport I had the same issue ..I never taught of getting my account back …massive appreciation to #lord_teq on Instagram for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too....
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Victoria💫💋
(@OgeClassic) reported
@terimc1252 @snapchatsupport my account got same similar problem.. i contacted support services but they wouldn’t help me...I got referred to @ cognitech_11 on Instagram and they were so helpful and reliable. They can help you.
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Victoria💫💋
(@OgeClassic) reported
@justincaro24 @snapchatsupport my account got same similar problem.. i contacted support services but they wouldn’t help me...I got referred to @ cognitech_11 on Instagram and they were so helpful and reliable. They can help you.
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mark
(@mark22157) reported
@v7xinity @snapchatsupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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zv
(@Andreea1785) reported
@snapchatsupport Why y’all responding to everyone except me?? Just open my damn DM and help me I need my account back.
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Mia
(@CuteHamstersA) reported
@snapchatsupport thought it was my internet or a virus on my phone but nope it’s only Snapchat being dumb. The app is working as if I’m using an iPhone 5s. Slow not working just laggy and ****
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mark
(@mark22157) reported
@iZestyxo @snapchatsupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Erin💫
(@Erin_nia) reported
@Andreea1785 @snapchatsupport I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable
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nat
(@amsorrywomen) reported
a literal high school sophomore has been sending me streaks on snapchat for months on end i dont even know him he’s like my friend in law bro i understand u have a list u go down but ive never replied one single time😭
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Ari
(@OluwaSe08270946) reported
@Alturo123 @snapchatsupport I will advice you to contact #hacken_josad on Instagram he fixed my account I had semilar issues
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Erin💫
(@Erin_nia) reported
@Samiliciouss18 @snapchatsupport I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable
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Gaynelle
(@Gaynell56929308) reported
@Alexand00482416 @snapchatsupport Support service ain't useful, I had same issue recently but got no response from them until i came across will_tech02 on Instagram, he recovered my account back. You should contact him friend.
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rue
(@COPYOFAHABIT28) reported
HELP- I JUST ACCIDENTLY ADDED MY FRIENDS (KIND OF) SISTERS BOYFRIEND OR FRIEND IDK ON SNAPCHAT CUZ HE WAS MENTIONED IN HER STORY AND BEFORE I COULD UN ADD HIM IDK HE ADDED ME BACK SHDHFH