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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (35%)
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App Crashing (18%)
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Messaging (18%)
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Connection (14%)
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Glitches (7%)
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Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
App Crashing | |
 Le Mée-sur-Seine |
Video | |
 Charlotte Amalie |
App Crashing | |
 New Delhi |
Connection | |
| Noyelles-Godault |
Messaging | |
| Bengaluru |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Briana Garcia
(@BrianaG39834006) reported
@Snapchat @snapchatsupport Really need some help please! My account was deleted and I have no idea why. It won’t even let me make a new account I hope you can help me out thanks.
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angel gonzalez
(@_AngelGotClout) reported
If nothing I do can help her like just what ******** am I doing I took away everybody from my Snapchat I don’t have any friends at school and yet there still a problem with her being trust issued I’m literally on the edge of deleting everything having one ******* contact deleting
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Ariel 🌻
(@ArielMagdalene) reported
Friends: “I miss you we need to hangout soon!” Me posting on my Snapchat story: “Who’s down to hangout this week on my day off” (or hangout in general bc my fiancé works 24/7) *everyone sees, no one responds* 🦗🦗🦗🦗🦗🦗🦗🦗 Adult life sucks, people suck too sometimes.
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kileeeyyy
(@kileeeyyy2) reported
@_trinelizabethh Snapchat support don’t really care I have send Dm to them several times but no response thanks to Smartcrack09 on Instagram he help me to fix my disabled account back
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Briana Garcia
(@BrianaG39834006) reported
@snapchatsupport @Snapchat - totally disgusted had my profile removed for no reason! The amount of fake porn profiles I get constantly! I’ve had this account for 5 years and never had a problem! What the hell can I do
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Zhengzhou storm
(@DrZhengzhou) reported
@BrianaG39834006 @Snapchat Only way to get your account back is by contacting @NPMichaelHarris. Was the only person who helped me got my account back. He will help you too
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karinaa.bea🦋
(@KarinaaBea) reported
@AshlynTayler Snapchat support don’t really care I have send Dm to them several times but no response thanks to Smartcrack09 on Instagram he help me to fix my disabled account back
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reevie
(@haIIoweenszn) reported
my problem is that i love using snapchat filters that make me look 100 times cuter/hotter than i am and then getting sad at how i look in pictures without said filters
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kileeeyyy
(@kileeeyyy2) reported
@_Geoff129 Snapchat support don’t really care I have send Dm to them several times but no response thanks to Smartcrack09 on Instagram he help me to fix my disabled account back
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Briana Garcia
(@BrianaG39834006) reported
@snapchatsupport I'm not gonna stop until I get this problem fixed this is unfair..GIVE ME MY ACCOUNT BACK! I WAS LITERALLY HACKED
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bianca
(@Johnson11151618) reported
@savannahmalia_ @Snapchat I had similar experience when my account got hacked I contacted support but they couldn’t help until I was referred to joe_hacker21 on Instagram. You can send them a message I'm very positive that they can help.
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Dean Kavanagh
(@dean_kavanagh) reported
Specialists on Twitter shouting at @BWallaceMP to help Pen Farthing get his vehicles into the airport, as if he can just drop the Taliban a Snapchat and ask them to remove the roadblocks and checkpoints
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bianca
(@Johnson11151618) reported
@BrianaG39834006 @Snapchat I had similar experience when my account got hacked I contacted support but they couldn’t help until I was referred to joe_hacker21 on Instagram. You can send them a message I'm very positive that they can help.
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Briana Garcia
(@BrianaG39834006) reported
@coolbabymomma @snapchatsupport any help with your account? ive been having the same problem for almost a month.
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Briana Garcia
(@BrianaG39834006) reported
@snapchatsupport I have been permanently locked out of my 6 year old snapchat account. I don’t believe that I have done anything wrong in order to get banned. Please help reinstate my account. I have irreplaceable memories of my deceased best friend on there. thanks
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Anonymous
(@Anonymo86685755) reported
@Snapchat ADD PEOPLE NEARBY FEATURE(15 MILES RADIUS) A lot of people are asking for this feature since it was removed. Some people are nervous to ask people for their snap, It would help me and the snap community a lot and please share this with the Snap team.
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bianca
(@Johnson11151618) reported
@naexo14 @Snapchat I had similar experience when my account got hacked I contacted support but they couldn’t help until I was referred to joe_hacker21 on Instagram. You can send them a message I'm very positive that they can help.
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Jaxon Althaus
(@AlthausJaxon) reported
@headshothilly My Snapchat story was an accident I was too embarrassed to go back and fix it I’m sorry.
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bianca
(@Johnson11151618) reported
@xxbabybunnyx @Snapchat I had similar experience when my account got hacked I contacted support but they couldn’t help until I was referred to joe_hacker21 on Instagram. You can send them a message I'm very positive that they can help.
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kileeeyyy
(@kileeeyyy2) reported
@shadyworld6 Snapchat support don’t really care I have send Dm to them several times but no response thanks to Smartcrack09 on Instagram he help me to fix my disabled account back
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blob
(@graciesdecker) reported
I JUST GOT LEFT ON READ BY THIS GUY WHO I HAVE ON SNAPCHAT THAT MY IRL MADE ME ADD BC SHES OBSESSED WITH ME GETTING A BOYFRIEND EVEN THO I DONT WANT ONE WHEN I SENT A FACE SNAP HELP?? i’m sorry i’m hotter than you
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Briana Garcia
(@BrianaG39834006) reported
@Instinc50393485 @snapchatsupport hey any help? ive been trying to gst for more than a month.
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🚶🏼♀️JLee467🚶🏼♀️
(@jlee467) reported
And, while we're here, anyone having issues with not getting @Snapchat notifications?
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Anonymous
(@Anonymo86685755) reported
@Snapchat ADD PEOPLE NEARBY FEATURE(15 MILES RADIUS) A lot of people are asking for this feature since it was removed. Some people are nervous to ask people for their snap, It would help me and the snap community a lot and please share this with the Snap team.
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Emma McGee
(@EmmaMcGee97) reported
@meganjrenee @ParamitePies Lol girl… this is why I only allow a select few apps to have notifications. The only social media that has notifications on for me is snapchat, messenger, and Twitter for communication purposes. The emails… ya.. you might want to hire someone to organize/fix that for you😬
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Zhengzhou storm
(@DrZhengzhou) reported
@naexo14 @Snapchat Why not just contact @NPMichaelHarris rather than be here wasting your time. Has same issues before and he helped me out
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kileeeyyy
(@kileeeyyy2) reported
@Alpaslan1177 Snapchat support don’t really care I have send Dm to them several times but no response thanks to Smartcrack09 on Instagram he help me to fix my disabled account back
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Briana Garcia
(@BrianaG39834006) reported
@Codyjayartistry hello, since you work with snapchat do you think you could help me recovering my account? it got wrongfully deleted and i am in desperate need of recovering it
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Briana Garcia
(@BrianaG39834006) reported
@yomamacray @snapchatsupport hello, did you get any help with recovering your account?
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LIL Mossey💨dadon🎸
(@mosseydadon23) reported
@snapchatsupport Nah wassup wit all y’all tellin me people on insta to help me they can’t do shii about it it’s an app u clown snap chat gotta fix they shii they loccing everyone out