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Snapchat

Snapchat down or not working? Current app problems and status

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 25% Connection (25%)
  • 20% Messaging (20%)
  • 15% Multimedia (15%)
  • 15% Glitches (15%)
  • 13% App Crashing (13%)
  • 8% Sign in (8%)
  • 5% Video (5%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Coyoacán Multimedia 21 hours ago
Honolulu Connection 2 days ago
Pleasant Grove Sign in 7 days ago
Hyderabad Messaging 7 days ago
Lyon Multimedia 10 days ago
Horton Messaging 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • oppressedbarbie
    jana 🦋 (@oppressedbarbie) reported

    @snapchatsupport yeah i’d love to get support except UR NOT ANSWERING! also it says i’ve been “temporarily locked out” even tho i haven’t done anything wrong?? also won’t let me unlock my account. y’all better fix this

  • Arriola7Isaiah
    Isaiah Rodrigozez (@Arriola7Isaiah) reported

    @Xaydennn Hey Sorry To Hear This Happened To You... This Isn’t Ok At All..If You Want Hell Or Need Help You Can Pm Me Or Dm Me And My Brother Works At Snapchat So All I Would Have To Do Is Tell Him There Is A Gc Of Minors With Inappropriate Items

  • Emily38817039
    Em (@Emily38817039) reported

    Hello??? Why do you not give two hoots about anyone who are experiencing the same issues as me. You should as a freaking WORLD WIDE COMPANY care about YOUR followers and app users. The support I have received from your team is giving you a 1/10 rating on the App Store. @Snapchat

  • alixh112
    Alix 🕊 (@alixh112) reported

    @snapchatsupport my friend deactivated her account and I had the account pinned now it says I can’t pin another account but I only have two accounts pinned, I updated my Snapchat and it’s still Doing it please help

  • favourchy3
    Emily Gary (@favourchy3) reported

    @xggp55 @Snapchat Smae thing happened to me few days back I almost gave up my snap account, but with the help of MUNNERHTECH on Instagram I could gain complete access to my account I recommend you to hit him up

  • orjb_2005
    Owen Brown (@orjb_2005) reported

    @snapchatsupport I haven’t had a single issue. Don’t know what the freak y’all on about.

  • MariamAOmurad
    Mariam murad (@MariamAOmurad) reported

    @snapchatsupport I followed all the steps and still have the same problem. Please help I don’t want to lose all the pictures and memories of my 2 kids

  • favourchy3
    Emily Gary (@favourchy3) reported

    @jack55189393 @snapchatsupport I was having similar issues I almost gave up my account but with the help of MUNNERHTECH on Instagram I got it fix in a few my real MVP goes to him

  • GoldenBoi111
    Meshach Daniel (@GoldenBoi111) reported

    @katieyourock @snapchatsupport I never believed I could have access to my account again not until I was recommended to #hacken_josad on Instagram maybe they can help you.

  • callumisaclown
    aka sallum (@callumisaclown) reported

    Is it just me that hasn't got any issues with Instagram and Snapchat?

  • GoldenBoi111
    Meshach Daniel (@GoldenBoi111) reported

    @WeirdoC_ @snapchatsupport I never believed I could have access to my account again not until I was recommended to #hacken_josad on Instagram maybe they can help you.

  • Hendrikcode
    Codingnemo (@Hendrikcode) reported

    @abbymorrow99 @snapchatsupport I advised you send a direct message I can help you get your snap unlock

  • luis34890
    luis (@luis34890) reported

    @yantyant0 @snapchatsupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast

  • GoldenBoi111
    Meshach Daniel (@GoldenBoi111) reported

    @jigggyd1 @snapchatsupport I never believed I could have access to my account again not until I was recommended to #hacken_josad on Instagram maybe they can help you.

  • richmoneye_kill
    SNAGGOD/SPAMGOD/BLOCKGOD (@richmoneye_kill) reported

    @MadamSatan18 @snapchatsupport 1kquinton on Instagram help me you should try him bro he a good help.

  • GoldenBoi111
    Meshach Daniel (@GoldenBoi111) reported

    @cyberth0tz @snapchatsupport I never believed I could have access to my account again not until I was recommended to #hacken_josad on Instagram maybe they can help you.

  • spy_tech11
    RECOVERY TEAM (@spy_tech11) reported

    @abbymorrow99 @snapchatsupport Send a message to help you retrieve your account

  • GoldenBoi111
    Meshach Daniel (@GoldenBoi111) reported

    @keeley_niamh @snapchatsupport I never believed I could have access to my account again not until I was recommended to #hacken_josad on Instagram maybe they can help you.

  • DesmondObot
    youngbrickz (@DesmondObot) reported

    @oppressedbarbie @snapchatsupport Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @movicyberhelp to me and they help me recover my locked account . His an expert.

  • GoldenBoi111
    Meshach Daniel (@GoldenBoi111) reported

    @DesiBenz7 @snapchatsupport I never believed I could have access to my account again not until I was recommended to #hacken_josad on Instagram maybe they can help you.

  • GoldenBoi111
    Meshach Daniel (@GoldenBoi111) reported

    @genty_maxime @snapchatsupport I never believed I could have access to my account again not until I was recommended to #hacken_josad on Instagram maybe they can help you.

  • Lovelyyvarela
    Varela (@Lovelyyvarela) reported

    @KeziahNartey2 @snapchatsupport I had similar issues with mine 2 weeks ago, it was rectify for me through the help of @techshine0 you can contact him if you don’t mind

  • PartyNinja69
    Alfinge Revne🎬 🎵 (@PartyNinja69) reported

    @ctomssss @snapchatsupport I have the same issue

  • richmoneye_kill
    SNAGGOD/SPAMGOD/BLOCKGOD (@richmoneye_kill) reported

    @itspaghetti1 @snapchatsupport Hey this guy name 1kquinton on Instagram help me out you should try him good luck

  • MariamAOmurad
    Mariam murad (@MariamAOmurad) reported

    @snapchatsupport I followed all the steps and still have the same problem. Please help I don’t want to lose all the pictures and memories of my 2 kids over 8 years

  • djroberofficial
    DJ Rober (@djroberofficial) reported

    @SNAPCHATSUPPORT @Snapchat Hi. My daughter has been locked out for days now saying Wrong Credentials. All fixes tried. Years of memories on there. I have tried DM'ing no reply!!! PLEASE HELP ASAP

  • richmoneye_kill
    SNAGGOD/SPAMGOD/BLOCKGOD (@richmoneye_kill) reported

    @abbymorrow99 @snapchatsupport Hey this guy on Instagram name 1kquinton help me out a lot you should try him out good luck

  • spy_tech11
    RECOVERY TEAM (@spy_tech11) reported

    @jack55189393 @snapchatsupport I’m here to help you fix your account

  • RoxxaneWillams1
    Roxxane Williams (@RoxxaneWillams1) reported

    @oppressedbarbie @SophiaMakarova1 @snapchatsupport Me too dear Actually I’m not one of those bot comments But I really have a proof that Mark__nett can help you with your account

  • GoldenBoi111
    Meshach Daniel (@GoldenBoi111) reported

    @LuckyHillton @snapchatsupport I never believed I could have access to my account again not until I was recommended to #hacken_josad on Instagram maybe they can help you.