1. Home
  2. Companies
  3. Snapchat
Snapchat

Snapchat status: messaging issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 34% Messaging (34%)
  • 25% Connection (25%)
  • 21% Glitches (21%)
  • 9% App Crashing (9%)
  • 6% Video (6%)
  • 4% Sign in (4%)
  • 2% Multimedia (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Pune Glitches 1 day ago
Strasbourg Connection 9 days ago
Chhindwāra Glitches 13 days ago
Angers Messaging 15 days ago
Kolkata Glitches 15 days ago
Mont-de-Marsan Messaging 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • vee_symone
    Violet. (@vee_symone) reported

    @DrightSauce Fix my Snapchat first

  • sos_roofie
    Abdul Raouf (@sos_roofie) reported

    Hey @SnapchatSupport, I’ve been wrongfully banned for alleged “drug” content but I’ve never posted about this, ever. I’ve appealed via the app, emailed support and only got automated responses. I’m requesting a human review. This feels like a bot error, not something I did. HELP.

  • evers_1984
    Abo Reem (@evers_1984) reported

    @snapchatsupport I'm very frustrated. I deleted my Snapchat account and forgot my password. I've contacted support twice, but haven't received any help with recovery. Is there anything you can do to assist me in reactivating my account. My user is sent to you privately

  • FamiliarCryptoo
    CryptoAus 📉💜 (@FamiliarCryptoo) reported

    @Wizarab10 Your first problem started from Snapchat.

  • ofrnxmr
    ofrnxmr (@ofrnxmr) reported

    @arcanenumis @MoneroMavrick Average users of iphones are imessage/facetime, snapchat (terrible ux), tiktok (terrible ux), whatsapp, and instagram users. they dont use signal, crypto, third party browsers etc. Its not about "ui" for them, its about following trends

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport how can you be so cruel at least reply to any one of the posts i have been writing them just in an hope that the team will look into this and will help in resolving my problem but you people are just ignoring them at all why are you doing so. Pls answer

  • anabebrooks
    ana brooks (@anabebrooks) reported

    @snapchatsupport i've tried reaching out via email several times. snapchat support is ignoring all my emails and i'm getting frustrated. my account was banned despite the fact that i haven't violated any guidelines (yes, i thoroughly reviewed them). can someone please help me?

  • hourandthirty
    5.6 (@hourandthirty) reported

    You talk to eachother for a bit Then add eachother on snapchat Talk a bit more He slides it into the convo You say i don’t He ends the convo faster than lightning Might delete u now Or text you a couple of weeks later saying he’s the problem and not u Unadds you The end.

  • TiffanyJoy60021
    Tiffany Joy Melissa (@TiffanyJoy60021) reported

    @_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.

  • GlRLS4THV
    ୨୧ (@GlRLS4THV) reported

    i think i’ve only used ai intentionally (bc google and snapchat force ai down your throat) one time and i genuinely felt stupid after and vowed to never touch chatgpt again

  • annaboreshun
    hotunicornprincess221 (@annaboreshun) reported

    it really be the biggest fuckboys on snapchat who are the most broken with the most traumatic lore, the sob stories are heartfelt but they’re not going to change so don’t bother

  • itoohatedrratio
    vincent is on #veratwt (@itoohatedrratio) reported

    @azuxky omfg wait i just accidentally face revealed HELP i sent this to amy on snapchat once

  • DaRealist68223
    DaRealist (@DaRealist68223) reported

    So let me get this straight Ed posted 800 snaps, that’s 800 dollars x 365 days in a year he would make 292k in a year. We can round it down to 250k a year because he wouldn’t be with him everyday. That’s insane for Snapchat alone, and not having to pay many other expenses!!

  • ykdikachi
    Sasha Simi🌹 (@ykdikachi) reported

    Even if there was a world war 3 going on rn,Snapchat should never glitch and leak my eyes only puhleasee🥹

  • zainaljrock
    o kumar (@zainaljrock) reported

    @anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help

  • Fahriz_dedy
    Lisa (@Fahriz_dedy) reported

    @DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.

  • anabebrooks
    ana brooks (@anabebrooks) reported

    @snapchatsupport i've reached out to snapchat support via email multiple times only to be ignored. my account was erroneously banned and i really need help in recovering it. i have not violated any guidelines (yes, i have thoroughly reviewed them). someone please help me.

  • dnl4dnl
    Daniel (@dnl4dnl) reported

    @Snapchat @dilliantheceleb This message comes from someone who believes in the platform and wants to save it. The opportunity to correct the course still exists, but time is running out. Snapchat stands at a crossroads: either fix the path and revive the platform or continue until collapse.

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve

  • AnaLuizaVicent9
    Johnson Chrysler (@AnaLuizaVicent9) reported

    @SumitNagrale5 @snapchatsupport I recently got help from @Louiscr4ck when this happened to me..

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @SamyLizardo @snapchatsupport I can resolve your issue. Visit my page for more details.

  • _themayorsgirl_
    Lizzy (@_themayorsgirl_) reported

    @37nla Sorry about your account has Snapchat customer care rectified the issue with it ?

  • TrickyVic_
    Trap Daddy Vic (@TrickyVic_) reported

    While I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays

  • julesw1lko
    Jules (@julesw1lko) reported

    @thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.

  • sweetpopee
    GrammyNominatedVnArtist (@sweetpopee) reported

    lmaoooo the streets are fighting back on snapchat oo! call me a hater but all i know is ordering bottle service with ‘**** the fbi’ in flashing lights as a criminal is certainly a choice 💀💀

  • Sylviasaves
    Serena Steele (@Sylviasaves) reported

    @Rue780 @snapchatsupport Try talking to this dude @merlins_tools he can help recover your account, paid him to get mine back

  • alihassan94_
    Ali Hassan Mubarak (@alihassan94_) reported

    @snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?

  • ida_lee32126
    IdaLee (@ida_lee32126) reported

    @umpteenthacnt @MafiaMasshole Marty, it's not my problem or yours that Colin is retarded on Snapchat. Tell them to cut the ****.

  • Kabiyesi_i
    St Saylem 🐆🧡 (@Kabiyesi_i) reported

    Before you think of to explain say na Snapchat glitch I done first unfriend you back first !

  • Bawan__Abdul
    Bawan Abdul (@Bawan__Abdul) reported

    The way snapchat is now showing ads in the chat tab is so ugly and a bad design choice… @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab