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Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 42% Messaging (42%)
  • 27% Connection (27%)
  • 17% Glitches (17%)
  • 6% App Crashing (6%)
  • 6% Video (6%)
  • 2% Sign in (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Guayaquil Messaging 1 day ago
Guayaquil Sign in 5 days ago
Paris Messaging 24 days ago
Lille Connection 26 days ago
Paris Messaging 27 days ago
Clermont-Ferrand App Crashing 29 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • narutt0es
    jul🍊 (@narutt0es) reported

    MY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport @Snap hello it’s my humble request to you please unlock my account and unbanned my device now it has been so long with snap and I can’t take it anymore feeling so depressed and stressed just help me and I will do whatever it takes but please help me

  • ClareLemotop068
    Clare (@ClareLemotop068) reported

    @jk_rowling @jo_bartosch Not recognisable as men is a problem in itself. Only recently my son’s friend had been chatting on Snapchat for weeks with a girl? who he found out later is a boy and felt mentally sick that he fancied her. Who are protecting the you lads from this.

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

  • darsoso00
    Hellolondon (@darsoso00) reported

    I will make a claim due to me getting not support and help for the last 2 months I have given 2 months for Snapchat to help and assist however no one has ! I’ll be making a claim against Snapchat due to this @snapchatsupport

  • BlessingTe8995
    Blessing Tega (@BlessingTe8995) reported

    @BineyEwurama3 The Snapchat link is not working

  • Fahriz_dedy
    Lisa (@Fahriz_dedy) reported

    @DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.

  • anabebrooks
    ana brooks (@anabebrooks) reported

    @snapchatsupport i've tried reaching out via email several times. snapchat support is ignoring all my emails and i'm getting frustrated. my account was banned despite the fact that i haven't violated any guidelines (yes, i thoroughly reviewed them). can someone please help me?

  • hextherrrr
    hexther (@hextherrrr) reported

    @snapchatsupport Pleaseeeeee help me!!! I’ve had 3 accounts banned now for “violating community guidelines”, and cannot get an answer or response to anything! I seriously have not done anything and need your help.

  • kipchumba__
    Oliver (@kipchumba__) reported

    Is Snapchat down?

  • ChristianSiil
    Christian Siil (@ChristianSiil) reported

    @ron_36x @snapchatsupport What you need is actually just a human snap support rep @darwinjosewell they help

  • Yungsterzz
    E ✪ (@Yungsterzz) reported

    idk snapchat must be down

  • AnaLuizaVicent9
    Johnson Chrysler (@AnaLuizaVicent9) reported

    @SumitNagrale5 @snapchatsupport I recently got help from @Louiscr4ck when this happened to me..

  • MarvinKing9808
    Marvin King (@MarvinKing9808) reported

    She avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.

  • dilanesper
    Dilan Esper (@dilanesper) reported

    @kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.

  • Yadav7672059141
    Yadav (@Yadav7672059141) reported

    @snapchatsupport Sir it's been 6 months since I have been waiting for the mail, please tell me sir I have not even received a reply to my mail, in how many years will I get any help, sir I am not getting any help, it is just said that I am helping.

  • SamyLizardo
    Samy • (@SamyLizardo) reported

    @snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.

  • Oluwatobi567
    creedz ❤️ Memecoin (@Oluwatobi567) reported

    @Wizarab10 First red flag is Snapchat I never read the story finish but I know it ends in problem

  • TrickyVic_
    Trap Daddy Vic (@TrickyVic_) reported

    While I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays

  • medusajacky
    𝓙𝓪𝓬𝓴𝓲𝓮 (@medusajacky) reported

    my snapchat memories always make my eyes watery 🥹 ugh I wish my parents were still down the street from me

  • Inxctivewrld
    Inxctive (@Inxctivewrld) reported

    @4glqqmy Is it a Snapchat login error

  • brickman_k75343
    Kyle Brickman (@brickman_k75343) reported

    She avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.

  • selfmade1008
    Iqbal Doulatzai (@selfmade1008) reported

    @snapchatsupport my account got permanently locked, this is not fair i didn’t get no warnings… please help me

  • itoohatedrratio
    vincent is on #veratwt (@itoohatedrratio) reported

    @azuxky omfg wait i just accidentally face revealed HELP i sent this to amy on snapchat once

  • Araankhan008
    Arsalan Khan (@Araankhan008) reported

    @Snapchat need immediate help, someone hacked my account and threatening me, need help ASAP

  • LarryConne41404
    Larry Connell (@LarryConne41404) reported

    @NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.

  • DarkLordOfHeart
    Dark Lord (@DarkLordOfHeart) reported

    @vishhii_12 I had made 572 streak with khushi but she suddenly decided to not active in snapchat anymore so when this streak was broken and I had deleted the snapchat app

  • thesavvypleb
    the savvy pleb (@thesavvypleb) reported

    my snapchat polycule of sensitive young men is dying because i revealed to them i had avocado toast and their perception of me being a ray peat girl is broken :/

  • sos_roofie
    Abdul Raouf (@sos_roofie) reported

    Hey @SnapchatSupport, I’ve been wrongfully banned for alleged “drug” content but I’ve never posted about this, ever. I’ve appealed via the app, emailed support and only got automated responses. I’m requesting a human review. This feels like a bot error, not something I did. HELP.

  • chazlcfc1
    charliedear1 (@chazlcfc1) reported

    @snapchatsupport please help me get access back into my a account as I’ve been wrongly been locked out my account, I’ve sent you a dm! Get this sorted asap