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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Connection (25%)
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Messaging (18%)
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Sign in (15%)
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Glitches (15%)
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App Crashing (13%)
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Multimedia (10%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hampshire |
Multimedia | |
 Copenhagen |
Connection | |
 Gummersbach |
Glitches | |
 Whitehaven |
Messaging | |
 Jaipur |
Sign in | |
| Delhi |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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🛸 Darian Poellnitz 🛸
(@poellnasty) reported
@Snapchat y’all need to fix y’all app. I’m tired of poppin up on random people/events stories at the end of my friends list. Keep it in the Discover tab
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maddie
(@evianwaterspray) reported
@snapchatsupport i’m locked out of my account !!!! i got a new phone and the email i used to set up my account in 5th grade is no longer in use so i cannot verify. I cannot lose this snapchat account. HELP!
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☼
(@ohhthesun) reported
snapchat is literally for drug dealers and cheaters idk why they crackin down on everyone cause who tf else gonna use it 🙄
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andres quemba
(@liye991) reported
@emily43626074 @snapchatsupport I know a guy on instagram that can help you with that, one _cyberwilliams on IG helped me get back my accounts so maybe try that before it gets any worse which it definitely will
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David Gonzalez
(@David_gon641) reported
@destiny01852201 @AdenClark2003 @snapchatsupport Idk what's been going on with them, If you really want your account back then tweeting at them and emailing them isn't going to help believe me I tried it too. I had to contact one phoenix_hacks_ on IG that helped some of my friends with their accounts so maybe try that instead
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David Gonzalez
(@David_gon641) reported
@ABUSALHA2005 @snapchatsupport Idk what's been going on with them, If you really want your account back then tweeting at them and emailing them isn't going to help believe me I tried it too. I had to contact one phoenix_hacks_ on IG that helped some of my friends with their accounts so maybe try that instead
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john johnson
(@consistent0) reported
@snapchatsupport hope you are good? My snaps are smaller for other people when they view my story. This is on my front facing camera and my reverse camera with snaps and vids. This doesn’t happen on camera roll and and memories . Please help me fix this.
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Grady
(@gbooo50) reported
@snapchatsupport @lilydavenport06 We keep doing that and nothing happens cmon snapchat fix this
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andres quemba
(@liye991) reported
@Jmaster422 @snapchatsupport I know a guy on instagram that can help you with that, one _cyberwilliams on IG helped me get back my accounts so maybe try that before it gets any worse which it definitely will
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Annerrrrr
(@AnnerChan) reported
Idk why I ever even login to Snapchat
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Ꭷ🥂
(@goodluckdarko) reported
Somebody help me understand the "toxicity" of Snapchat please
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David Gonzalez
(@David_gon641) reported
@ellielabbottt1 @snapchatsupport It's really crazy that they do this everytime, I've had my account locked 2-3 times now, I was finally able to fix it all with a guy i was referred to on IG phoenix_hacks_ dude was really good so maybe you should try him out instead
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ezzedein abusalha
(@ABUSALHA2005) reported
@snapchatsupport why is it so hard to help me with my very simple request I’ve been trying to get help from you guys through so many emails tickets and dms and your replies are literally not even to subject of my situation like it’s as if you’re not even reading my situation??
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andres quemba
(@liye991) reported
@harryfromseoul @snapchatsupport I know a guy on instagram that can help you with that, one _cyberwilliams on IG helped me get back my accounts so maybe try that before it gets any worse which it definitely will
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Natalie
(@Natalie52725251) reported
@snapchatsupport @Snapchat please help me snapchat. I've put in 3 different help requests and to no avail. My account got deleted for absolutely no reason. I'm pissed, I had so many pictures and memories that were lost. I had done nothing to get deleted and don't understand why!!
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dhard 𒌧
(@dhardjr) reported
The US government has gotta shut down Snapchat
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andres quemba
(@liye991) reported
@fae72946428 @snapchatsupport I know a guy on instagram that can help you with that, one _cyberwilliams on IG helped me get back my accounts so maybe try that before it gets any worse which it definitely will
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andres quemba
(@liye991) reported
@ABUSALHA2005 @snapchatsupport I know a guy on instagram that can help you with that, one _cyberwilliams on IG helped me get back my accounts so maybe try that before it gets any worse which it definitely will
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GHOUL DOLL
(@GHOUL__DOLL) reported
@RobboBobbo1895 @VlirtAD @jamescharles First of all, almost all adults have used snapchat at some point, and dating apps suck, especially if you are an influencer. Some might get their profile taken down for “catfishing”. If not they will be bombarded with fans/trolls instead of potential dates.
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andres quemba
(@liye991) reported
@ellielabbottt1 @snapchatsupport I know a guy on instagram that can help you with that, one _cyberwilliams on IG helped me get back my accounts so maybe try that before it gets any worse which it definitely will
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David Gonzalez
(@David_gon641) reported
@brookly32594942 @snapchatsupport Idk what's been going on with them, If you really want your account back then tweeting at them and emailing them isn't going to help believe me I tried it too. I had to contact one phoenix_hacks_ on IG that helped some of my friends with their accounts so maybe try that instead
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Natalie
(@Natalie52725251) reported
@Snapchat please help me snapchat. I've put in 3 different help requests and to no avail. My account got deleted for absolutely no reason. I'm pissed, I had so many pictures and memories that were lost. I had done nothing to get deleted and don't understand why I can't get backin
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andres quemba
(@liye991) reported
@justine_pich @snapchatsupport I know a guy on instagram that can help you with that, one _cyberwilliams on IG helped me get back my accounts so maybe try that before it gets any worse which it definitely will
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ashton 🤍
(@ashtonlargent) reported
snapchat is the source of all of my problems. for my own well-being i should probably just delete it.
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David Gonzalez
(@David_gon641) reported
@B3nz1n0_ @snapchatsupport Idk what's been going on with them, If you really want your account back then tweeting at them and emailing them isn't going to help believe me I tried it too. I had to contact one phoenix_hacks_ on IG that helped some of my friends with their accounts so maybe try that instead
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NY
(@nyobeats15) reported
@eyerunLA @Snapchat About a week ago, my account was deleted for no reason…I lost hope on getting it back, surprisingly i got it back…@tech_debug helped me get it back… You should contact him if you need help getting yours
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andres quemba
(@liye991) reported
@AngelinaMarie_H @Aaprilshank77 @snapchatsupport I know a guy on instagram that can help you with that, one _cyberwilliams on IG helped me get back my accounts so maybe try that before it gets any worse which it definitely will
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David Gonzalez
(@David_gon641) reported
@acedyls @snapchatsupport Idk what's been going on with them, If you really want your account back then tweeting at them and emailing them isn't going to help believe me I tried it too. I had to contact one phoenix_hacks_ on IG that helped some of my friends with their accounts so maybe try that instead
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David Gonzalez
(@David_gon641) reported
@Camilleee513 @carmenking2006 @snapchatsupport I know a guy on instagram that can help you with that, one phoenix_hacks_ on IG helped my boss at work get back on her account after the was apparently banned forever so maybe try that before it gets any worse, this guy can help
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David Gonzalez
(@David_gon641) reported
@ronlodico @snapchatsupport Idk what's been going on with them, If you really want your account back then tweeting at them and emailing them isn't going to help believe me I tried it too. I had to contact one phoenix_hacks_ on IG that helped some of my friends with their accounts so maybe try that instead