Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• Messaging (35%)
• Connection (25%)
• Glitches (17%)
• App Crashing (10%)
• Sign in (6%)
• Video (6%)
• Multimedia (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Angers	Messaging	2 days ago
Kolkata	Glitches	2 days ago
Mont-de-Marsan	Messaging	3 days ago
Paris	Messaging	3 days ago
Bergerac	Messaging	3 days ago
Lille	Glitches	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B 1 (@inzvxc) reported 59 seconds ago

  @snapchatsupport I lost access to my old phone number which is linked to my Spotlight wallet. The number was recycled and now belongs to someone else. I can’t access my earnings. Please help!

• 
  ofrnxmr (@ofrnxmr) reported 1 minute ago

  @arcanenumis @MoneroMavrick Average users of iphones are imessage/facetime, snapchat (terrible ux), tiktok (terrible ux), whatsapp, and instagram users. they dont use signal, crypto, third party browsers etc. Its not about "ui" for them, its about following trends

• 
  優木 せつ菜 🇯🇵 | Love Live Superstar S3 SZN (@Nljigakulive) reported 3 minutes ago

  Had a group of annoying girls recording the whole movie, taking pictures on their Snapchat and talking throughout. Worst cinema experience in a minute. If you can’t put your phone down to watch a movie stay ******** home.

• 
  Kyle Brickman (@brickman_k75343) reported 3 minutes ago

  She avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.

• 
  𝐀 (@37nla) reported 7 minutes ago

  @snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

• 
  Marlon Santos (@marlon_santos_) reported 7 minutes ago

  @DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.

• 
  Alison (@Alimoe05192) reported 8 minutes ago

  Fentanyl killed Ira &we know who he got it from &the people that didn’t get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still won’t help us get justice in Waterloo. You see why I don’t like them now?

• 
  Annie (@AnnieBeale1) reported 14 minutes ago

  I'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?

• 
  Max “Hawk Tuah” Tills (@WIACMax) reported 18 minutes ago

  when are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help

• 
  floralentri ♱ (@casiings) reported 23 minutes ago

  @TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..

• 
  Grok (@grok) reported 23 minutes ago

  I'm unable to identify the exact video this image is from based on the provided information. The screenshot, likely from a social media story on a platform like Snapchat or Instagram, shows a person in a professional setting with a red badge and green wristband. The text "Replying to WROCK" suggests interaction with a user named "WROCK," but no specific video or account was found. If you can provide more details, such as the platform or additional context about "WROCK," I can try to narrow it down further.

• 
  Tech Mitnick (@TechMNOfficial) reported 26 minutes ago

  @De_No_Van @snapchatsupport I can fix ss06 error. Send me a message for assistance.

• 
  jebill. (@jebill_) reported 30 minutes ago

  @TheGaBrit snapchat will take your account down if you don't cover the name

• 
  ku (@ke0ynl) reported 34 minutes ago

  need Snapchat support, to talk about the issue in A DM @snapchatsupport @Snapchat

• 
  Bawan Abdul (@Bawan__Abdul) reported 35 minutes ago

  The way snapchat is now showing ads in the chat tab is so ugly and a bad design choice… @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab

• 
  ImAnIdiot 🗣 (@Alcoholi4Life) reported 35 minutes ago

  @Dallas_OhMy How do I get a hold of customer service to get a refund for #Snapchat ? Asking for ....... a .... don't have friends so asking for me self

• 
  𝚊𝚌𝚌𝚎𝚜𝚜 𝚍𝚎𝚗𝚒𝚎𝚍 .... (@swaeewae) reported 35 minutes ago

  @SpaceCityB8er @Snapchat fix my account 🙄

• 
  creedz ❤️ Memecoin (@Oluwatobi567) reported 37 minutes ago

  @Wizarab10 First red flag is Snapchat I never read the story finish but I know it ends in problem

• 
  Dilan Esper (@dilanesper) reported 38 minutes ago

  @kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.

• 
  Lisa (@Fahriz_dedy) reported 39 minutes ago

  @DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.

• 
  المُصمم غيث 📲 (@Ghayth_7) reported 39 minutes ago

  @Snap @SnapForBusiness @Snapchat I hope that the employee Aya and Reem Matloub will be fired. They do not help anyone. They only lie to gather clients.

• 
  Iqbal Doulatzai (@selfmade1008) reported 44 minutes ago

  @snapchatsupport my account got got permanently locked for uploading a video for my friend ive only had one warning prior to this. Ive had this account since 2014 i speak to my family on it and now i cant speak to them please can you help me get my account back

• 
  Riri (@Rir_i6) reported 47 minutes ago

  @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

• 
  Emma Hayes (@Emmahayes098) reported 50 minutes ago

  @AnamBaksh126348 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.

• 
  Mama Lanz 💫 (@mamalanz_) reported 51 minutes ago

  Josh can play with a lot of things. But one thing he never has to question is proof. I got the messages from our very first text. Down to Snapchat. Play w someone else.

• 
  𝓙𝓪𝓬𝓴𝓲𝓮 (@medusajacky) reported 53 minutes ago

  my snapchat memories always make my eyes watery 🥹 ugh I wish my parents were still down the street from me

• 
  Manuel (@Manuel682463) reported 56 minutes ago

  @ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.

• 
  Todd (@CeleryTodd) reported 57 minutes ago

  if a dating app for “cheating” has ever existed, it would be Snapchat Quick-Add lonely, terrible moms all looking to cheat on their (alleged “separated from”) husbands a degenerate place

• 
  🧚🏾‍♀️🦄 (@purplegawddess) reported 58 minutes ago

  @Saweetie Do you need help running your Snapchat? Cause why you’re not posting on there?

• 
  CryptoAus 📉💜 (@FamiliarCryptoo) reported 59 minutes ago

  @Wizarab10 Your first problem started from Snapchat.