Snapchat status: messaging issues and outage reports
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Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Connection (29%)
- Messaging (18%)
- App Crashing (15%)
- Glitches (15%)
- Sign in (9%)
- Video (9%)
- Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ornans
|
Video | 2 days ago |
 Township of Evan
|
Video | 2 days ago |
|
Vitrolles
|
Messaging | 2 days ago |
|
Champagnole
|
Messaging | 4 days ago |
|
Nogent-le-Rotrou
|
Messaging | 8 days ago |
|
Paris
|
Messaging | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Cupcake ๐ง (@_lil__cupcake_) reportedSnapchat: *acting up* Me: lemme see if this needs an update Snapchat: *has an update* Me: *updates it* Snapchat: **** you. You thought that would fix that mysterious tcking noise? Nope. Suffer
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Samy โข (@SamyLizardo) reported@snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.
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nicholas ๐ (@xxniicholas) reported@snapchatsupport help me
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Blue (@BondLovesBlue) reportedPlease help Snapchat storage Ruined again The money is coming Little snot said no Over parking like Iโm idiot Others take pills Allot Please help Not 8 days here alone Theyโre bullying Severely Sheโs a bully
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The Sandman 2 (@Joe_Palooka_2) reported@attackdogX Cellphones are a problem for school age kids. So much drama caused by such a little device at schools. Kids threatening each other and getting into fights via Snapchat. I donโt think most school aged kids are responsible enough to have cellphones tbh.
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Riri (@Rir_i6) reported@snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them ๐
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james peters (@jamespeter52118) reportedhi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks
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jeoncheekscarโท._ (@taeeeeistaeesty) reported@kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*
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Grok (@grok) reportedIn 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.
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Trap Daddy Vic (@TrickyVic_) reportedWhile I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays
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Stewart ๐ ฐ (@Auswart) reported@CrimeLdn This is to show you how much the society has broken, killing your fellow teenager because of a Snapchat video. He should be in the prison for rest of his miserable life.
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Marlon Santos (@marlon_santos_) reported@DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.
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Skybly ๐ฆ๐น๐ (@skybly) reportedsnapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically
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IdaLee (@ida_lee32126) reported@umpteenthacnt @MafiaMasshole Marty, it's not my problem or yours that Colin is retarded on Snapchat. Tell them to cut the ****.
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport how can you be so cruel at least reply to any one of the posts i have been writing them just in an hope that the team will look into this and will help in resolving my problem but you people are just ignoring them at all why are you doing so. Pls answer
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Lizzy (@_themayorsgirl_) reported@37nla Sorry about your account has Snapchat customer care rectified the issue with it ?
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Manuel (@Manuel682463) reported@ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.
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Riri (@Rir_i6) reported@snapchatsupport @snapchatsupport Iโve tried reinstalling the app, clearing cache, restarting my phone, and using a stable WiโFi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if thereโs a bug or issue on your end?
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๐ฆ๐พ๐๐ ๐ ๐๐ญ๐ฎ๐ธ๐๐ฎ ๐๐ฌ (@Dipsonytosh) reported@Wizarab10 You met her on Snapchat and automatically concluded she's decent... Mind you nobody is decent till proven so, bro is broken for life ๐๐ฎโ๐จ
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๐๐๐๐๐๐ ๐๐๐๐๐๐ .... (@swaeewae) reported@SpaceCityB8er @Snapchat fix my account ๐
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AKay (@Akaaaayyyyyy) reportedWatched โreelsโ from Snapchat for 2 minutes and now I have trust issues with everyone.
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Alison (@Alimoe05192) reportedFentanyl killed Ira &we know who he got it from &the people that didnโt get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still wonโt help us get justice in Waterloo. You see why I donโt like them now?
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ana brooks (@anabebrooks) reported@snapchatsupport i've reached out to snapchat support via email multiple times only to be ignored. my account was erroneously banned and i really need help in recovering it. i have not violated any guidelines (yes, i have thoroughly reviewed them). someone please help me.
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jul๐ (@narutt0es) reportedMY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO ๐๐๐๐ DIVA DOWN
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Brandon reatherford (@Brandonrea63922) reported@Daddysbadbabyg1 Anybody who has telegram and buys contact go message her on her telegram and I will tag it down below. She lost her Snapchat. But her stuff is well worth it. @MadelineMoon4200
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Tech Mitnick (@TechMNOfficial) reported@wood82249 @snapchatsupport I can resolve device banned issue. Send a message for urgent assistance.
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Abo Reem (@evers_1984) reported@snapchatsupport I'm very frustrated. I deleted my Snapchat account and forgot my password. I've contacted support twice, but haven't received any help with recovery. Is there anything you can do to assist me in reactivating my account. My user is sent to you privately
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Krishna Bhati (@Krishna_Bhati53) reportedNo action has been taken from @Snapchat @snapchatsupport why you people are not understanding my problem my new device just got banned and my id with more than 1 crore snapscore and lots of memories have been locked please take some action or should I appeal it in higher level.
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tootie (@liltootyfruity) reported@SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now youโre refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat
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เญจเญง (@GlRLS4THV) reportedi think iโve only used ai intentionally (bc google and snapchat force ai down your throat) one time and i genuinely felt stupid after and vowed to never touch chatgpt again