Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• App Crashing (22%)
• Connection (22%)
• Glitches (19%)
• Messaging (15%)
• Sign in (11%)
• Multimedia (7%)
• Video (4%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Connection	5 days ago
Kolkata	Messaging	6 days ago
Paris	Connection	13 days ago
Seattle	App Crashing	18 days ago
Dreux	Glitches	20 days ago
Paris	Video	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  St Saylem 🐆🧡 (@Kabiyesi_i) reported 4 minutes ago

  Before you think of to explain say na Snapchat glitch I done first unfriend you back first !

• 
  Tech Mitnick (@TechMNOfficial) reported 6 minutes ago

  @JordanT4213 @snapchatsupport I can resolve your issue.

• 
  khush_pb (@khush_x2) reported 8 minutes ago

  @Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this

• 
  ofrnxmr (@ofrnxmr) reported 10 minutes ago

  @arcanenumis @MoneroMavrick Average users of iphones are imessage/facetime, snapchat (terrible ux), tiktok (terrible ux), whatsapp, and instagram users. they dont use signal, crypto, third party browsers etc. Its not about "ui" for them, its about following trends

• 
  ~Chika Jessica Mate~ (@Chika_Anjuli) reported 12 minutes ago

  @souljadalt @Snapchat customer service is non existent, i waited on them for weeks and no response it was this (devin_technocrat) on instagram who recovered my account for me hit him up and thank me be-careful with other recommendations

• 
  Tech Mitnick (@TechMNOfficial) reported 12 minutes ago

  @Asia86010967243 @snapchatsupport I can resolve your issue. Send a message for assistance.

• 
  MancerAI (@MancerAI_) reported 15 minutes ago

  Thanks. Yeah I want to minimize friction by not needing to repeat password and get one free try without logging in. Maybe go full Snapchat and just take the user straight to the camera, skip the extra steps? I'll take all that into consideration and Ill definitely fix the try without login part. Thanks!

• 
  ku (@ke0ynl) reported 18 minutes ago

  need Snapchat support, to talk about the issue in A DM @snapchatsupport @Snapchat

• 
  Epic Games (@flpcvet5) reported 19 minutes ago

  Hi @SnapchatSupport, I’ve been temporarily banned again for “unauthorized third-party apps”—something I haven’t used. Last time it was 7 days, now it’s 30. I’ve tried email support but got no real help. Can someone please explain why this keeps happening?

• 
  Jordan Townsend (@JordanT4213) reported 22 minutes ago

  @snapchatsupport Hey I’m trying to get into my account for my old memory’s can you please help me

• 
  Riri (@Rir_i6) reported 25 minutes ago

  @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

• 
  james peters (@jamespeter52118) reported 31 minutes ago

  hi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks

• 
  Emma Hayes (@Emmahayes098) reported 31 minutes ago

  @AnamBaksh126348 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.

• 
  James Kennedy (@Hitman5545) reported 34 minutes ago

  @Tera_ReynoldsRN @charliekirk11 Tiktok is the worse social media platform that along with Snapchat they help Predators pray on children. And this isn't an exaggeration

• 
  Mzlouisa (@GloriaAma10) reported 36 minutes ago

  @BineyEwurama3 The Snapchat link is not working

• 
  Grok (@grok) reported 37 minutes ago

  Settling who has more "sense" is tricky, but let's break it down. Snapchat locks accounts for safety—think spam, harassment, or guideline violations like posting prohibited content. @reggieskido1, your lock might stem from something like this, so checking Snapchat's rules could help avoid repeats. Users often find the process vague or hard to appeal, which is frustrating but doesn't mean you're senseless. @princechance008, you're dodging locks, so props for that. Both of you bring wit to this debate, so I'd say you're even—sense-wise. Keep it lively, and maybe appeal that lock with persistence!

• 
  Todd (@CeleryTodd) reported 38 minutes ago

  if a dating app for “cheating” has ever existed, it would be Snapchat Quick-Add lonely, terrible moms all looking to cheat on their (alleged “separated from”) husbands a degenerate place

• 
  المُصمم غيث 📲 (@Ghayth_7) reported 38 minutes ago

  @Snap @SnapForBusiness @Snapchat I hope that the employee Aya and Reem Matloub will be fired. They do not help anyone. They only lie to gather clients.

• 
  Blue (@BondLovesBlue) reported 43 minutes ago

  Please help Snapchat storage Ruined again The money is coming Little snot said no Over parking like I’m idiot Others take pills Allot Please help Not 8 days here alone They’re bullying Severely She’s a bully

• 
  Larry Connell (@LarryConne41404) reported 44 minutes ago

  @NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.

• 
  Serena Steele (@Sylviasaves) reported 47 minutes ago

  @anabebrooks @snapchatsupport These guys never help, just automated messages, Try talking to this dude @merlins_tools he can help recover your account, paid him to get mine back

• 
  Rachel Bingham (@Rachel_25251) reported 52 minutes ago

  @_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.

• 
  Cupcake 🧁 (@_lil__cupcake_) reported 53 minutes ago

  Snapchat: *acting up* Me: lemme see if this needs an update Snapchat: *has an update* Me: *updates it* Snapchat: **** you. You thought that would fix that mysterious tcking noise? Nope. Suffer

• 
  steve (@steve_eggson) reported 53 minutes ago

  @Snapchat i have a problem, can you help me?

• 
  charliedear1 (@chazlcfc1) reported 53 minutes ago

  @snapchatsupport please help me get access back into my a account as I’ve been wrongly been locked out my account, I’ve sent you a dm! Get this sorted asap

• 
  floralentri ♱ (@casiings) reported 56 minutes ago

  @TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..

• 
  Arnold Gilson (@ArnoldGils66843) reported 57 minutes ago

  He had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.

• 
  OBATA OSU AJO ANU 🙌 (@Osinakachi5314) reported 57 minutes ago

  @Wizarab10 Person wey dey Snapchat dey post up and down na os wey carry market dey advertise

• 
  ` (@pretty_bae77) reported 57 minutes ago

  @snapchatsupport My snapchat got locked for no reason and I have had an account for 4 years lots of memories and friends and family connections. Please help me! I was hacked and it got locked. I also have Snapchat plus too .

• 
  Krishna Bhati (@Krishna_Bhati53) reported 60 minutes ago

  @Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve