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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (35%)
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App Crashing (19%)
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Messaging (19%)
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Connection (14%)
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Glitches (6%)
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Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Marseille |
Connection | |
 Lucknow |
Messaging | |
| Jaipur |
Glitches | |
 Cedar Rapids |
App Crashing | |
| Alpharetta |
Glitches | |
| Bhopal |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Jackson
(@Jackson27460298) reported
@simm0nds @snapchatsupport Their support service is very bad I assure you they'll do nothing to help, so save yourself the stress and reach out to “charles_help4 on Instagram to resolve any issues you are having with your account
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Karen
(@Karen81654954) reported
@jaywavemonclerr @snapchatsupport If you're sure of not violating any rule then hit HUNCHOCYBER on IG i guess they'll help you out in resolving that bc i once face similar challenge but got it fixed by them
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Bob Hen
(@BobHen16) reported
@evanspiegel Snapchat customer support needs to be improved, all i receive are automated responses from computers. This is no way to ‘help’ people
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Karen
(@Karen81654954) reported
@_dooter @snapchatsupport The snap team always behave that way , disabling and deleting accounts unjustly and they don't do anything about it, forgetting we have so many special memories on there, I had to get help from HUNCHOCYBER on Instagram for my account recovery and he recovered my Account instantly
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👑Stan
(@KingStanN7) reported
@Snapchat account got locked suddenly and i was immediately kicked out of any new account i make. tried contacting @snapchatsupport help line on different platforms not until i found recomendtion to CYB3RTRN on instagrm so happy he could get me to login imaging losing memories
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caitlin
(@caitmck11) reported
@DailyMail your spelling errors/grammar in literally every Snapchat article are absolutely brutal. Get it together henny
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·fi·
(@hotchicknumber4) reported
yup nope just saw my face in the snapchat front camera and I'ma put my phone down now
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Kirsten Adele🌈
(@KirstenAdele) reported
I am still so devastated the Princess Diana page on Facebook got taken down, no one else will know the cultural reset that Ar Lynne was😭 All that hard work on Snapchat I spent editing pictures for the group that are now gone forever💔
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J 💌
(@BabyyJezz) reported
snapchat reminding me that a year ago today i was extremely heart broken 😭💀
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Tommy Shaw
(@JamesMo81645165) reported
@jaywavemonclerr @snapchatsupport It’s awful that the support system of a multi million dollar company is almost non existent. They didn’t help me when my account had similar issues until I was referred to @Dantechwiz on Twitter was able help me get back in.
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Stephanie Corrigan
(@SixBubbles) reported
Someone is trying to steal my snapchat which i havent used ina couple years because i picked a username they want i assume. @snapchatsupport can you stop letting them try to get codes to login??
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ᴊᴏᴏᴋʏᴜɴ sᴜᴘʀᴇᴍᴀᴄʏ⁷ ⋈
(@BTS_twttsss) reported
@snapchatsupport Can yall hurry up it's been weeks. Still can't login because it says my access to snapchat is temporarily disabled. And don't even bother me spam bots my god yall are annoying.
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im in love w abel
(@Iovesickmagic) reported
if the 11 yr olds find out i have the snapchat of this annoying british kid they will absolutely hunt me down therefore i’m scared
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mia | triplets & august day
(@defaultferrari) reported
@strnlsfour BLOCK MY NUMBER AND MY SNAPCHAT WHY U GOTTA GET LIKE THAT U A DIME HAD TO WIFE U BUT U CAUSIN PROBLEMS I DONT LIKE THAT
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❤️🩹 La Toxica 💅🏽
(@SugarTits077) reported
Am I asking for too much to be posted? Just on Snapchat, 24 hours, but I feel down played all the time :(((
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Saurabhjain
(@Saurabh69689680) reported
@snapchatsupport Waste you don't solve any issues
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Lover
(@babywest01s) reported
@jaywavemonclerr @snapchatsupport I know how you feel same thing happened to me yesterday try reaching support service only got automated messages till I was referred to @Dantechwiz on Twitter who helped me
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Tommy Shaw
(@JamesMo81645165) reported
@alliecarroll420 @Snapchat It’s awful that the support system of a multi million dollar company is almost non existent. They didn’t help me when my account had similar issues until I was referred to @Dantechwiz on Twitter was able help me get back in.
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Karen
(@Karen81654954) reported
@SixBubbles @snapchatsupport If you're sure of not violating any rule then hit HUNCHOCYBER on IG i guess they'll help you out in resolving that bc i once face similar challenge but got it fixed by them
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Jackson
(@Jackson27460298) reported
@SixBubbles @snapchatsupport Their support service is very bad I assure you they'll do nothing to help, so save yourself the stress and reach out to “charles_help4 on Instagram to resolve any issues you are having with your account
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Saurabhjain
(@Saurabh69689680) reported
@Michael30043999 @snapchatsupport @_gimms I too raised ticket but no use they don't see and don't help us
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Karen
(@Karen81654954) reported
@EOrdutowski @snapchatsupport My Account got defiled many times which I tried getting help from the customer service but no solution, But with the hell of HUNCHOCYBER on Instagram, I now have my account back, I suggest you give him a try and see his good works I'm sure you won't be disappointed 💯✅
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MONY AYWAK ⭐️
(@MonyAywak) reported
my Snapchat is broken wtf
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Generic Surname
(@SurnameGeneric) reported
@po_murray You should definitely Snapchat the Supreme Court and let them know about their unfortunate error
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Jackson
(@Jackson27460298) reported
@Mnooohi @snapchatsupport Their support service is very bad I assure you they'll do nothing to help, so save yourself the stress and reach out to “charles_help4 on Instagram to resolve any issues you are having with your account
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Abby Mae
(@AbbyMae58481290) reported
Let me help 😝 I got Snapchat, and I accept Cashapp. Abbym_mae517 💦 🍆 💦
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I am dee~fyf
(@i_am_deefyf) reported
@alliecarroll420 @Snapchat I will suggest you text @Dantechwiz on Twitter if you have any issues with your account
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Lover
(@babywest01s) reported
@alliecarroll420 @Snapchat I know how you feel same thing happened to me yesterday try reaching support service only got automated messages till I was referred to @Dantechwiz on Twitter who helped me
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Brandon
(@Brandon14963695) reported
@jaywavemonclerr @snapchatsupport There are lots of scammers here message @Dye_Techz on IG he is a cyber security expert and only him can help you out bet
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Karen
(@Karen81654954) reported
@Saurabh69689680 @Snapchat The snap team always behave that way , disabling and deleting accounts unjustly and they don't do anything about it, forgetting we have so many special memories on there, I had to get help from HUNCHOCYBER on Instagram for my account recovery and he recovered my Account instantly