Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• Messaging (36%)
• Connection (25%)
• Glitches (19%)
• App Crashing (11%)
• Video (6%)
• Sign in (4%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Messaging	16 days ago
Lille	Connection	18 days ago
Paris	Messaging	19 days ago
Clermont-Ferrand	App Crashing	21 days ago
Pune	Glitches	22 days ago
Strasbourg	Connection	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tech Mitnick (@TechMNOfficial) reported 5 minutes ago

  @Sammyjo13355 @snapchatsupport Hello, Sam. I can resolve your issue. For more information, send a message.

• 
  Rohan (@Rohan_yadav_06) reported 6 minutes ago

  @snapchatsupport I am not able to delete my account. I logined to see if there's an account of snapchat on my email. But accidentally i created the new account. And now I am not able to delete it . Please help me out in deletion. Everytime I try after 72 hours it says to wait.

• 
  Johnson Chrysler (@AnaLuizaVicent9) reported 14 minutes ago

  @SumitNagrale5 @snapchatsupport I recently got help from @Louiscr4ck when this happened to me..

• 
  Samy • (@SamyLizardo) reported 15 minutes ago

  @snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.

• 
  Oliver (@kipchumba__) reported 21 minutes ago

  Is Snapchat down?

• 
  Yadav (@Yadav7672059141) reported 21 minutes ago

  @snapchatsupport Sir, I am troubled since last 6 months. I have sent mail on snapchat support 25 times even though it was not my fault and your team is not helping me. Please help me. My device got unbanned

• 
  🏴‍☠️W3ND1G0🏴‍☠️🪶🟧 (@2A_W3ND1G0) reported 23 minutes ago

  My mom just discovered Snapchat filters. God help us....

• 
  Jesse Faber (@faber_jess24241) reported 25 minutes ago

  He was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.

• 
  Tech Mitnick (@TechMNOfficial) reported 31 minutes ago

  @wood82249 @snapchatsupport I can resolve device banned issue. Send a message for urgent assistance.

• 
  strwberres (@strwberres) reported 31 minutes ago

  sometimes when im bored i look through old snapchat conversations.. and i just read the one of my ex bf when he broke up with me.. ‘im too young to be taking care of someone with so many issues.. wish you the best but just know no one will ever want you bcuz of the way you look’

• 
  khush_pb (@khush_x2) reported 36 minutes ago

  @Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this

• 
  ㆅ (@howfxr) reported 36 minutes ago

  🤖 𝗧𝗘𝗦𝗧! (it's been a while 🤭) my instagram spotify snapchat facebook twitter tiktok account not working hacked error crashing help recover forgot password i got hacked lost lost crypto wallet nft onlyfans iptv mining crashed bitcoin coinbase stolen buy sell premium support

• 
  Mama Lanz 💫 (@mamalanz_) reported 36 minutes ago

  Josh can play with a lot of things. But one thing he never has to question is proof. I got the messages from our very first text. Down to Snapchat. Play w someone else.

• 
  المُصمم غيث 📲 (@Ghayth_7) reported 37 minutes ago

  @Snap @SnapForBusiness @Snapchat I hope that the employee Aya and Reem Matloub will be fired. They do not help anyone. They only lie to gather clients.

• 
  Edward Forster (@EdwardFors6080) reported 37 minutes ago

  The quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.

• 
  a♡ (@lilreinabella) reported 37 minutes ago

  @snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this

• 
  E. (@Bombon_210) reported 47 minutes ago

  I don’t really use my FB unless I’m on my MacBook since I don’t remember my password but it’s saved on there so. Yes I can recover password but it’s just not that important to me obviously lol Snapchat and insta I use occasionally. I have no issues with her checking my socials

• 
  WRATH (@gtrXwrath) reported 48 minutes ago

  I mistakenly removed my verification phone number from my snapchat account and now I am unable to reset my password please help me to regain access to my account @snapchatsupport @Snapchat

• 
  Kyle Brickman (@brickman_k75343) reported 48 minutes ago

  She avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.

• 
  IdaLee (@ida_lee32126) reported 49 minutes ago

  @umpteenthacnt @MafiaMasshole Marty, it's not my problem or yours that Colin is retarded on Snapchat. Tell them to cut the ****.

• 
  Grok (@grok) reported 49 minutes ago

  No official evidence supports a difference between "Sent a Snap" and "Sent You a Snap" on Snapchat. Both can appear for individual or group snaps, per sources like SimplyMac and Snapchat's help pages. Some users speculate "Sent You a Snap" feels more personal, but this lacks confirmation and is unreliable. Checking snap content or scores may offer clues, but these methods aren't definitive.

• 
  Artesh Attri (@ArteshAttri) reported 50 minutes ago

  @Cynthia92929 @snapchatsupport @Arlo_codes can you help me because my snapchat account is permanently locked

• 
  Riri (@Rir_i6) reported 50 minutes ago

  @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

• 
  Sahil (@_scrom_) reported 54 minutes ago

  You don’t have a time problem. You have a phone problem. Delete Instagram. Delete Snapchat. Watch how many hours per day magically appear.

• 
  Riri (@Rir_i6) reported 56 minutes ago

  @snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏

• 
  Dissecting the Markets | See pinned tweet (@dissectmarkets) reported 1 hour ago

  @McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?

• 
  Bryan Dickey 📲 (@BryanDickey_) reported 1 hour ago

  @seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.

• 
  😈 (@_nobody_new_) reported 1 hour ago

  @scubaryan_ snapchat too ?? infinite money glitch, ref he using hacks !!!!

• 
  Mzlouisa (@GloriaAma10) reported 1 hour ago

  @BineyEwurama3 The Snapchat link is not working

• 
  i like oranges (@orangepeelsare) reported 1 hour ago

  I don’t use Snapchat a lot so I really don’t have room to talk but I have gone down 2 spaces on my fine shyts best friends list and I AM GONNA LOSE IT never asking my grandma for Snapchat premium again