Snapchat status: messaging issues and outage reports
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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Connection (36%)
- App Crashing (18%)
- Glitches (15%)
- Messaging (12%)
- Sign in (9%)
- Multimedia (6%)
- Video (3%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Connection | 20 hours ago |
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Glitches | 20 hours ago |
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Connection | 20 hours ago |
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Connection | 21 hours ago |
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Connection | 23 hours ago |
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Connection | 23 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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the savvy pleb (@thesavvypleb) reportedmy snapchat polycule of sensitive young men is dying because i revealed to them i had avocado toast and their perception of me being a ray peat girl is broken :/
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Marvin King (@MarvinKing9808) reportedShe avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.
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Tech Mitnick (@TechMNOfficial) reported@Asia86010967243 @snapchatsupport I can resolve your issue. Send a message for assistance.
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Riri (@Rir_i6) reported@snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏
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المُصمم غيث 📲 (@Ghayth_7) reported@Snap @SnapForBusiness @Snapchat I hope that the employee Aya and Reem Matloub will be fired. They do not help anyone. They only lie to gather clients.
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Iqbal Doulatzai (@selfmade1008) reported@snapchatsupport my account got permanently locked, this is not fair i didn’t get no warnings… please help me
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DaRealist (@DaRealist68223) reportedSo let me get this straight Ed posted 800 snaps, that’s 800 dollars x 365 days in a year he would make 292k in a year. We can round it down to 250k a year because he wouldn’t be with him everyday. That’s insane for Snapchat alone, and not having to pay many other expenses!!
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Dissecting the Markets | See pinned tweet (@dissectmarkets) reported@McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?
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Samy • (@SamyLizardo) reported@snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.
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Bryan Dickey 📲 (@BryanDickey_) reported@seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.
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Jules (@julesw1lko) reported@thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.
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Grok (@grok) reportedIn 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.
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WRATH (@gtrXwrath) reportedI mistakenly removed my verification phone number from my snapchat account and now I am unable to reset my password please help me to regain access to my account @snapchatsupport @Snapchat
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Joe Martin (@JoeMart84657814) reportedSnapchat is definitely a guilty pleasure. I know I should probably spend less time on it, but I can''t help myself.
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𝚊𝚌𝚌𝚎𝚜𝚜 𝚍𝚎𝚗𝚒𝚎𝚍 .... (@swaeewae) reported@SpaceCityB8er @Snapchat fix my account 🙄
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Sasha Simi🌹 (@ykdikachi) reportedEven if there was a world war 3 going on rn,Snapchat should never glitch and leak my eyes only puhleasee🥹
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Meme (@EkezieStan) reportedMake una help me warn “TEMU”, I no fit dey on Snapchat in peace
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Tiffany Joy Melissa (@TiffanyJoy60021) reported@_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport @Snap hello it’s my humble request to you please unlock my account and unbanned my device now it has been so long with snap and I can’t take it anymore feeling so depressed and stressed just help me and I will do whatever it takes but please help me
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BENWEB_01 OFFICIAL ACCOUNT (@benweb01) reported@Amaya47737967 @snapchatsupport @amayamchenryy When was your account hacked? Need help??
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Jen Loo (@jtotheloo) reported@snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request
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Blessing Tega (@BlessingTe8995) reported@BineyEwurama3 The Snapchat link is not working
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Blue (@BondLovesBlue) reportedPlease help Snapchat storage Ruined again The money is coming Little snot said no Over parking like I’m idiot Others take pills Allot Please help Not 8 days here alone They’re bullying Severely She’s a bully
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Kyle Brickman (@brickman_k75343) reportedShe avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.
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Abdul Raouf (@sos_roofie) reportedHey @SnapchatSupport, I’ve been wrongfully banned for alleged “drug” content but I’ve never posted about this, ever. I’ve appealed via the app, emailed support and only got automated responses. I’m requesting a human review. This feels like a bot error, not something I did. HELP.
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Mama Lanz 💫 (@mamalanz_) reportedJosh can play with a lot of things. But one thing he never has to question is proof. I got the messages from our very first text. Down to Snapchat. Play w someone else.
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Arnold Gilson (@ArnoldGils66843) reportedHe had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.
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Johnson Chrysler (@AnaLuizaVicent9) reported@SumitNagrale5 @snapchatsupport I recently got help from @Louiscr4ck when this happened to me..
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The Sandman 2 (@Joe_Palooka_2) reported@attackdogX Cellphones are a problem for school age kids. So much drama caused by such a little device at schools. Kids threatening each other and getting into fights via Snapchat. I don’t think most school aged kids are responsible enough to have cellphones tbh.
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Dark Lord (@DarkLordOfHeart) reported@vishhii_12 I had made 572 streak with khushi but she suddenly decided to not active in snapchat anymore so when this streak was broken and I had deleted the snapchat app