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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Messaging (35%)
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Connection (21%)
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Sign in (14%)
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App Crashing (13%)
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Glitches (7%)
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Video (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Grimsby |
Messaging | |
 Columbus |
Messaging | |
| Lexington |
Messaging | |
| Providence |
Glitches | |
| London |
Sign in | |
| Palo Alto |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Pye
(@SarahKPye) reported
@MouniraBadro @instagram @Snapchat Wish i could be there to help, Mounira. Hoping and praying she will be home today
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Mustafa Sahiby
(@mustafasahiby) reported
@MCillern @snapchatsupport Having the same problem
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sImP gOd GrIff
(@WorldWarGriff23) reported
Fix your ******* glitch @snapchatsupport the snap is halfway through before music even starts to play
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Mark Freeman
(@freeman32e) reported
@jill75782131 @snapchatsupport I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable.
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𝒩𝒶𝓉𝒶𝓈𝒽𝒶 𝐿𝑜𝓋𝑒𝓂𝑜𝑜𝓃 ☾♡
(@NatashaLovemoon) reported
Yeno it’s a ugly fat day when even a snapchat filter can’t help you 💀
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Mark Freeman
(@freeman32e) reported
@decorat65339361 @snapchatsupport I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable.
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Caden
(@CadenMarks) reported
You know those game ads on Snapchat that purposely do terrible to make you think “I can totally do better”. I’m trying to decide who really won cause I’m right I definitely did better…
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MARIE
(@MARIE09644970) reported
@XfM69 @snapchatsupport My blog page also got locked and support service aren’t doing anything about it, so I contacted @cyberglobe01 on Instagram he successfully unlocked my account today, he’s legit and reliable.
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Alysaifuddin_
(@Alysaifuddin3) reported
@MCillern @snapchatsupport Same thing happened to me but with the help of Jen_hakk on IG I got it back
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DefinitelyNotBatman
(@Definit69077191) reported
@MrZackMorris Zach, Snapchat basically does the same thing and no one seemed to care. Unless the US government has an issue with it being stored in China I don’t see it mattering. Marc Cuban thought Snapchat would fall due to privacy, but most people are too stupid to care
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Mark Freeman
(@freeman32e) reported
@SujaanMandavia @snapchatsupport I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable.
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joeybrus
(@Joeycr4ck1) reported
@Barby_Divagh @snapchatsupport Am so sorry support services can never solve your issues, and they will never respond in time i'd advice you send a message immediately to @lil26_c4ck on instagram he will surely help you as he had helped me even those who got referred to him never regretted it
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noelia 💗🥂
(@noxlia_) reported
@snapchatsupport my account has been deleted and when i try making a new one, it keeps locking me out, please help!! my account was @ccatrinaaaa i need it asap
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decorations
(@decorat65339361) reported
@snapchatsupport @snapchatsupport I need help, my account is suspended
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Mark Freeman
(@freeman32e) reported
@Umer78031954 @snapchatsupport I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable.
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Mark Freeman
(@freeman32e) reported
@noxlia_ @snapchatsupport I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable.
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MARIE
(@MARIE09644970) reported
@MCillern @snapchatsupport My blog page also got locked and support service aren’t doing anything about it, so I contacted @cyberglobe01 on Instagram he successfully unlocked my account today, he’s legit and reliable.
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Ethan Brooks
(@ethanb_12309) reported
from
Edinburgh, Scotland
I’m gonna make a thread of every “celebrity” house in Hello Magazines latest snapchat story and go through about what’s terrible about them using my experience as an interior design student.
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MARIE
(@MARIE09644970) reported
@rhiannonbagley5 @snapchatsupport My blog page also got locked and support service aren’t doing anything about it, so I contacted @cyberglobe01 on Instagram he successfully unlocked my account today, he’s legit and reliable.
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joeybrus
(@Joeycr4ck1) reported
@rhiannonbagley5 @snapchatsupport Am so sorry support services can never solve your issues, and they will never respond in time i'd advice you send a message immediately to @lil26_cr4ck on instagram he will surely help you as he had helped me even those who got referred to him never regretted it
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MARIE
(@MARIE09644970) reported
@noxlia_ @snapchatsupport My blog page also got locked and support service aren’t doing anything about it, so I contacted @cyberglobe01 on Instagram he successfully unlocked my account today, he’s legit and reliable.
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MARIE
(@MARIE09644970) reported
@mustafasahiby @snapchatsupport My blog page also got locked and support service aren’t doing anything about it, so I contacted @cyberglobe01 on Instagram he successfully unlocked my account today, he’s legit and reliable.
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Hondoooo
(@LWHolland13) reported
from
Atlanta, Georgia
Dear lord please help me to stop posting Snapchat’s from the dance floor and gambling when I’m knee deep in the bottle.
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lor ?! euros era🇩🇪
(@iHugNiaII) reported
THERE IS NO WAY I ADDED MY SISTERS IRL IN MY PRIV STORY ON SNAPCHAT AND DIDNT NOTICE WTF HELP
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MCillern
(@MCillern) reported
@snapchatsupport I have filed a support ticket because I cant access my account. I did as you told me in the DMs but I did not get a confirmation email. I sent the first ticket yesterday and the latest one today. I still can't access my account, please help. I'm lost.
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claire🌱
(@eclairee13) reported
me logging into snapchat from a burner phone: no issue me logging into snapchat from the new iphone i just bought: hmm this activity is suspicious imma need you to prove it’s you 8 times
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MARIE
(@MARIE09644970) reported
@gvirus911 @snapchatsupport My blog page also got locked and support service aren’t doing anything about it, so I contacted @cyberglobe01 on Instagram he successfully unlocked my account today, he’s legit and reliable.
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Mark Freeman
(@freeman32e) reported
@novaliestar @snapchatsupport I was having same issues. I got mine fixed today thank’s to this guys @ 48mastertech_01 on Instagram They are super responsive and reliable.
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fatima.A
(@fatimakalib) reported
@MCillern @snapchatsupport I suggest you should contact @Distort_recovery, have been seeing different people recommending them on Instagram, maybe you should contact them for assistance, I think they can help you
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MARIE
(@MARIE09644970) reported
@rhiannonbagley5 @snapchatsupport My blog page also got locked and support service aren’t doing anything about it, so I contacted @cyberglobe01 on Instagram he successfully unlocked my account today, he’s legit and reliable.