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Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 34% Messaging (34%)
  • 25% Connection (25%)
  • 19% Glitches (19%)
  • 9% App Crashing (9%)
  • 6% Sign in (6%)
  • 6% Video (6%)
  • 2% Multimedia (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Strasbourg Connection 4 days ago
Chhindwāra Glitches 8 days ago
Angers Messaging 10 days ago
Kolkata Glitches 10 days ago
Mont-de-Marsan Messaging 11 days ago
Paris Messaging 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • selfmade1008
    Iqbal Doulatzai (@selfmade1008) reported

    @snapchatsupport my account got got permanently locked for uploading a video for my friend ive only had one warning prior to this. Ive had this account since 2014 i speak to my family on it and now i cant speak to them please can you help me get my account back

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @Sammyjo13355 @snapchatsupport Hello, Sam. I can resolve your issue. For more information, send a message.

  • benweb01
    BENWEB_01 OFFICIAL ACCOUNT (@benweb01) reported

    @Amaya47737967 @snapchatsupport @amayamchenryy When was your account hacked? Need help??

  • Ibrahimwhoelse
    Ibrahim Khan (@Ibrahimwhoelse) reported

    @Snapchat Hello Snapchat Support I hope you’re doing well I can’t access my account as it says my device has been banned I believe this might be a mistake Please help me recover my account My username is ibrahimkhan8820

  • just_1live
    رجل من طراز قديم( مسوق) (@just_1live) reported

    This company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown

  • CeleryTodd
    Todd (@CeleryTodd) reported

    if a dating app for “cheating” has ever existed, it would be Snapchat Quick-Add lonely, terrible moms all looking to cheat on their (alleged “separated from”) husbands a degenerate place

  • grok
    Grok (@grok) reported

    No official evidence supports a difference between "Sent a Snap" and "Sent You a Snap" on Snapchat. Both can appear for individual or group snaps, per sources like SimplyMac and Snapchat's help pages. Some users speculate "Sent You a Snap" feels more personal, but this lacks confirmation and is unreliable. Checking snap content or scores may offer clues, but these methods aren't definitive.

  • Manuel682463
    Manuel (@Manuel682463) reported

    @ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.

  • ykdikachi
    Sasha Simi🌹 (@ykdikachi) reported

    Even if there was a world war 3 going on rn,Snapchat should never glitch and leak my eyes only puhleasee🥹

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @SamyLizardo @snapchatsupport I can resolve your issue. Visit my page for more details.

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve

  • jtotheloo
    Jen Loo (@jtotheloo) reported

    @snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request

  • ADEKUNLENL
    ADEKUNLE (@ADEKUNLENL) reported

    @temile_timidy Boss from Snapchat people I know this help pls make I go chop better food

  • _zee_zeey
    zainny (@_zee_zeey) reported

    Is your Snapchat still not working?

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @wood82249 @snapchatsupport I can resolve device banned issue. Send a message for urgent assistance.

  • _nobody_new_
    😈 (@_nobody_new_) reported

    @scubaryan_ snapchat too ?? infinite money glitch, ref he using hacks !!!!

  • Rachel_25251
    Rachel Bingham (@Rachel_25251) reported

    @Charlie113617 @snapchatsupport Losing 5 years of memories without warning is terrible. Try messaging @AJTheTech he’s helped people in similar situations recover their Snapchat access and get their memories back.

  • SamyLizardo
    Samy • (@SamyLizardo) reported

    @snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.

  • elmer66035
    Elmer Jones (@elmer66035) reported

    He was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.

  • Nljigakulive
    優木 せつ菜 🇯🇵 | Love Live Superstar S3 SZN (@Nljigakulive) reported

    Had a group of annoying girls recording the whole movie, taking pictures on their Snapchat and talking throughout. Worst cinema experience in a minute. If you can’t put your phone down to watch a movie stay ******** home.

  • Emmahayes098
    Emma Hayes (@Emmahayes098) reported

    @AnamBaksh126348 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.

  • dnl4dnl
    Daniel (@dnl4dnl) reported

    Snapchat was reportedly testing a simple update that could’ve helped fix this imbalance — but it was canceled, according to circulating news. That decision left creators feeling even more powerless, while problematic content keeps spreading.

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @JordanT4213 @snapchatsupport I can resolve your issue.

  • ke0ynl
    ku (@ke0ynl) reported

    need Snapchat support, to talk about the issue in A DM @snapchatsupport @Snapchat

  • Chika_Anjuli
    ~Chika Jessica Mate~ (@Chika_Anjuli) reported

    @souljadalt @Snapchat customer service is non existent, i waited on them for weeks and no response it was this (devin_technocrat) on instagram who recovered my account for me hit him up and thank me be-careful with other recommendations

  • Inxctivewrld
    Inxctive (@Inxctivewrld) reported

    @4glqqmy Is it a Snapchat login error

  • SoftPharmacist
    Shampepe😍 (@SoftPharmacist) reported

    @Osatohanmwen__ Omoo Snapchat needs to calm down o

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

  • faber_jess24241
    Jesse Faber (@faber_jess24241) reported

    He was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.

  • grok
    Grok (@grok) reported

    In 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.