Snapchat status: messaging issues and outage reports
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Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Messaging (36%)
- Connection (23%)
- Glitches (20%)
- App Crashing (11%)
- Video (5%)
- Sign in (4%)
- Multimedia (2%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Messaging | 2 days ago |
|
Lille
|
Connection | 4 days ago |
|
Paris
|
Messaging | 5 days ago |
|
Clermont-Ferrand
|
App Crashing | 7 days ago |
 Pune
|
Glitches | 8 days ago |
|
Strasbourg
|
Connection | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Haig (@JohnnyHaig91539) reportedHe had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.
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Violet. (@vee_symone) reported@DrightSauce Fix my Snapchat first
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport how can you be so cruel at least reply to any one of the posts i have been writing them just in an hope that the team will look into this and will help in resolving my problem but you people are just ignoring them at all why are you doing so. Pls answer
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Sahil (@_scrom_) reportedYou don’t have a time problem. You have a phone problem. Delete Instagram. Delete Snapchat. Watch how many hours per day magically appear.
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DaRealist (@DaRealist68223) reportedSo let me get this straight Ed posted 800 snaps, that’s 800 dollars x 365 days in a year he would make 292k in a year. We can round it down to 250k a year because he wouldn’t be with him everyday. That’s insane for Snapchat alone, and not having to pay many other expenses!!
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المُصمم غيث 📲 (@Ghayth_7) reported@Snap @SnapForBusiness @Snapchat I hope that the employee Aya and Reem Matloub will be fired. They do not help anyone. They only lie to gather clients.
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Lisa (@Fahriz_dedy) reported@DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.
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Rachel Bingham (@Rachel_25251) reported@_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.
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Jesse Faber (@faber_jess24241) reportedHe was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.
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Annie (@AnnieBeale1) reportedI'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?
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Emma Hayes (@Emmahayes098) reported@AnamBaksh126348 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.
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Hayley Thomas 🏴 (@GGHayley) reported@lydia32158674 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.
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୨୧ (@GlRLS4THV) reportedi think i’ve only used ai intentionally (bc google and snapchat force ai down your throat) one time and i genuinely felt stupid after and vowed to never touch chatgpt again
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Dilan Esper (@dilanesper) reported@kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.
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Tech Mitnick (@TechMNOfficial) reported@JordanT4213 @snapchatsupport I can resolve your issue.
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Bawan Abdul (@Bawan__Abdul) reportedThe way snapchat is now showing ads in the chat tab is so ugly and a bad design choice… @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab
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i like oranges (@orangepeelsare) reportedI don’t use Snapchat a lot so I really don’t have room to talk but I have gone down 2 spaces on my fine shyts best friends list and I AM GONNA LOSE IT never asking my grandma for Snapchat premium again
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jebill. (@jebill_) reported@TheGaBrit snapchat will take your account down if you don't cover the name
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E ✪ (@Yungsterzz) reportedidk snapchat must be down
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Bryan Dickey 📲 (@BryanDickey_) reported@seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.
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Sam Murphy (@Sammyjo13355) reported@snapchatsupport I’ve tried logging in to my Snapchat account a couple of days ago and says I’m locked for violating community guidelines?. I’ve read through your guidelines and I haven’t breached any of them, need help knowing why. My Snapchat is s_murphy1335, thanks
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Tiffany Joy Melissa (@TiffanyJoy60021) reported@_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.
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jacob ⛵️ (@jsnnsa) reportedjacob lore: 2018: fired. electricity cut. car repo'd. the day after repo, got bridgewater offer. 2019: moved to SF. called CEO a moron. fired. spent 8 months grinding CS. got offers from google, facebook, snapchat, tesla. covid hit. all rescinded. 2020: lived on $400/month. learned rust on a broken laptop. joined nvidia out of desperation. 2021: left nvidia with $5M unvested. friends staged intervention at $10k net worth. stayed one more week to vest $150k. raised $250k for pluto. 2022: burned the pre-seed. couldn't raise. bridged with my own money. raised $2.5M. built crypto product. entire strategy was FTX partnership. FTX imploded. we almost died. 2023: pivoted with 3 months runway. launched first AI wealth advisor. users connected $100M in assets. about to raise series A. cofounder quits. kills the round. down to 3 people (me, @baileyrmoses and @thestonechat). 2024: robinhood acquisition. company had $20 at close. personal networth -$20k. almost blew up the deal fighting for my team. was putting rent on credit cards during negotiations. car repo'd → $5M left on table → $20 in the bank → acquired the journey is never what it looks like. but i never stopped shipping.
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Trap Daddy Vic (@TrickyVic_) reportedWhile I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays
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Daniel (@dnl4dnl) reported@Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community
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khush_pb (@khush_x2) reported@Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this
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Jules (@julesw1lko) reported@thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.
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Grok (@grok) reportedIn 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.
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رجل من طراز قديم( مسوق) (@just_1live) reportedThis company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown
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genuisandi💬🀄️ (@shofi_khafi) reported@DavidowRaffi @snapchatsupport My account was also randomly banned I tried contacting support system to get the banned removed but it was of no use, I was referred to @auxtoolt he helped me unbanned my account, I approve his service because it is secure and legit.