Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 01/20/2026 11:10

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (21%)

    Sign in (21%)

  2. Messaging (19%)

    Messaging (19%)

  3. App Crashing (18%)

    App Crashing (18%)

  4. Connection (18%)

    Connection (18%)

  5. Multimedia (11%)

    Multimedia (11%)

  6. Glitches (11%)

    Glitches (11%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
New ZealandAuckland Glitches
United KingdomDudley App Crashing
FranceLe Mée-sur-Seine Video
U.S. Virgin IslandsCharlotte Amalie App Crashing
IndiaNew Delhi Connection
FranceNoyelles-Godault Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • Zikjoe1 Victoriacane (@Zikjoe1) reported

    @geonut69 @snapchatsupport My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @logskind3 on Instagram and they were so helpful and reliable. Am sure they can help you.

  • Tessa01157152 Tessa (@Tessa01157152) reported

    @TheRealKeraliz @snapchatsupport What ever issues you may have concerning Snapchat account recovery I’ll like you to text checkupcyber on Instagram I just recovered my new snap password from him

  • Tessa01157152 Tessa (@Tessa01157152) reported

    @y0ungdave @snapchatsupport What ever issues you may have concerning Snapchat account recovery I’ll like you to text checkupcyber on Instagram I just recovered my new snap password from him

  • Balu00712 Balu007 (@Balu00712) reported

    @snapchatsupport I cant access to my snap account. Why is that??? Pls help. Its important . I need it now

  • Tall_One98 Mahmoud Bradosty ➐ (@Tall_One98) reported

    Guys. Stop! There's nothing bad between me and @xTheFlyest. Also we're best friends, we know each other very well and no any problems between us. We also interact more in snapchat... But in football debate those things happens. He supports a club and i support a club

  • RealMusket the real deal elon musket (@RealMusket) reported

    @snapchatsupport @y0ungdave A request for what so yall can send us the same stupid automated email and offer no help at all come onn lol snapchat need to do better for us

  • nominwtf zero 🕸 (@nominwtf) reported

    i want to kill myself i have all my concert footage on my old snapchat account but i forgot the login

  • Zikjoe1 Victoriacane (@Zikjoe1) reported

    @y0ungdave @snapchatsupport My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @logskind3 on Instagram and they were so helpful and reliable. Am sure they can help you.

  • Tessa01157152 Tessa (@Tessa01157152) reported

    @evans_sophiaa @nayelyyyyg @snapchatsupport What ever issues you may have concerning Snapchat account recovery I’ll like you to text checkupcyber on Instagram I just recovered my new snap password from him

  • Tessa01157152 Tessa (@Tessa01157152) reported

    @Balu00712 @snapchatsupport What ever issues you may have concerning Snapchat account recovery I’ll like you to text checkupcyber on Instagram I just recovered my new snap password from him

  • r_s_young Robert Young (@r_s_young) reported

    @SonomaScanner I think Snapchat should fund the cost for the schools, Law and other agencies that had to deal with this issue!

  • 7mood00773158 7mood (@7mood00773158) reported

    @evanspiegel Hello snapchat I have a problem with me I have a malghaith32 account but a problem occurred and my account was closed I don't know the reason and I tried a lot to enter my account but I could not enter I tried via the number and by email

  • kkeennddaa11 ఌkenda middourఌ (@kkeennddaa11) reported

    @Snapchat @snapchatsupport my account has been temporarily locked for no reason . and I need help getting it back . I’ve tried every single way possible and nothing . no third party apps have been used , nothing inappropriate, nothing wrong has been made !!!!!

  • pricilliajones Pricilliajones (@pricilliajones) reported

    @og_pack3 @snapchatsupport I had similar problems,I’ve made several appeals to support system over and over but no help was rendered until I was referred to @24supportservice on Instagram they helped me fix my account they can help you too

  • Tessa01157152 Tessa (@Tessa01157152) reported

    @chloejoeyxox @snapchatsupport @Snapchat What ever issues you may have concerning Snapchat account recovery I’ll like you to text checkupcyber on Instagram I just recovered my new snap password from him

  • Rosemills78 Rose mills (@Rosemills78) reported

    @nayelyyyyg @snapchatsupport It’s really sad Well my was fix with the help of MARUHACKSS_ on instagram, you can reach out to they for help.

  • AsliOrdu2 Asli Ordu 🍅 (@AsliOrdu2) reported

    @Balu00712 @snapchatsupport My account was hacked as a result of this, and when Support wasnt doing anything over for over 30+ days I was so sad. not until someone referred me to Unicyber_Support on Instagram who help me to reinstate my account, so of course they can help.

  • yourkindarachel Rach | hf twt (@yourkindarachel) reported

    opened snapchat and accidentally videocalled my sleeping bf I will now k!ll myself i am a terrible human being

  • MissHamAnn1 MissHamAnn (@MissHamAnn1) reported

    @GarrulousGamer @instagram If you are having issues logging into your hacked or disabled Instagram, Snapchat, Facebook or Twitter account. Your social media account can be recovered swiftly by an expert. Contact @fixtheaccount on Instagram for help

  • beverlywalkerr beverly walker (@beverlywalkerr) reported

    Snapchat needs to fix their bullshit

  • MissHamAnn1 MissHamAnn (@MissHamAnn1) reported

    @MzdoraR @instagram If you are having issues logging into your hacked or disabled Instagram, Snapchat, Facebook or Twitter account. Your social media account can be recovered swiftly by an expert. Contact @fixtheaccount on Instagram for help

  • MissHamAnn1 MissHamAnn (@MissHamAnn1) reported

    @omedsueloo @instagram If you are having issues logging into your hacked or disabled Instagram, Snapchat, Facebook or Twitter account. Your social media account can be recovered swiftly by an expert. Contact @fixtheaccount on Instagram for help

  • hass_elhallani Hassan (@hass_elhallani) reported

    @Snapchat you better fix my shi or it's gon get wicked..on foe n em.

  • Tessa01157152 Tessa (@Tessa01157152) reported

    @Balu00712 @snapchatsupport What ever issues you may have concerning Snapchat account recovery I’ll like you to text checkupcyber on Instagram I just recovered my new snap password from him

  • benwat1414 ben wat (@benwat1414) reported

    @Balu00712 @snapchatsupport Same here so I understand how you feel! I have been locked out of my account for the pass 5months. After appealing did not work I contacted. Unicyber_Support on Insta for help and they did wonderfully well.

  • AnaSenpaiz 🌸Ana🌸 (@AnaSenpaiz) reported

    @Roblox Bro this is like when Snapchat went down for like a day

  • Rosemills78 Rose mills (@Rosemills78) reported

    @y0ungdave @snapchatsupport It’s really sad Well my was recovered with the help of MARUHACKSS_ on instagram, you can reach out to they for help.

  • XDemoX2 XDemoX (@XDemoX2) reported

    There should be a snapchat filter that just removes your eyebrows. Do you know how many people that would save from making a terrible mistake? For context: yes I'm considering shaving my eyebrows 🤫

  • thesexyblogger1 The Sexy Blogger 🏳️‍🌈 ****** Stories & Audio (@thesexyblogger1) reported

    @snapchatsupport one of my accounts got permanently locked however my friends can still open the public profile and when I try to log in is not possible cuz locked, how can you help me with that? i wrote several emails already

  • Tessa01157152 Tessa (@Tessa01157152) reported

    @TheRealKeraliz @RealMusket @snapchatsupport What ever issues you may have concerning Snapchat account recovery I’ll like you to text checkupcyber on Instagram I just recovered my new snap password from him