Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 11/28/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (35%)

    Sign in (35%)

  2. App Crashing (19%)

    App Crashing (19%)

  3. Messaging (19%)

    Messaging (19%)

  4. Connection (14%)

    Connection (14%)

  5. Glitches (6%)

    Glitches (6%)

  6. Multimedia (6%)

    Multimedia (6%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesTustin Sign in
FranceMarseille Connection
IndiaLucknow Messaging
IndiaJaipur Glitches
United StatesCedar Rapids App Crashing
United StatesAlpharetta Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • abbazuz kylianzuz (@abbazuz) reported

    @Alice_lawrenc3 @snapchatsupport My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @sz_hacks_ on Instagram and they were so helpful and reliable. They can help you

  • PattyO_22 Patricia O (@PattyO_22) reported

    @DrewWhinery @snapchatsupport Girl please help me out because, I can get in my account for only a few minutes as well, but then it locks me out. It’s been doing this for the past month and I’ve been trying to get my account permanently logged in

  • PattyO_22 Patricia O (@PattyO_22) reported

    @angelie0493 @snapchatsupport Did you end up solving the problem?

  • Senku_com Senku Tech ©️ (@Senku_com) reported

    @Lzzz4x send a text message to help you recover your Snapchat account or WhatsApp +1 (502) 517-9136

  • sophieduckham13 Sophie Duckham (@sophieduckham13) reported

    @Snapchat my memories were in the middle of backing up when they randomly disappeared. my memories were supposed to backup on data and now they’re all gone and i’m very upset about it. please help me get them back

  • abbazuz kylianzuz (@abbazuz) reported

    @CodyMLaBelle3 @snapchatsupport My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @sz_hacks_ on Instagram and they were so helpful and reliable. They can help you

  • Senku_com Senku Tech ©️ (@Senku_com) reported

    @palo_alex24 send a text message to help you recover your Snapchat account or WhatsApp +1 (502) 517-9136

  • styx331 styx 👻🌙🐈‍⬛ (@styx331) reported

    @senpaicrime snapchat’s down

  • BTS94216322 BTS (@BTS94216322) reported

    @Lzzz4x @fionadoull @snapchatsupport Hi! it also happen to my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with SALVADORHAKK on Instagram,she was the one who got me back into my account she will help you with your account

  • beepbeepmovenow Lady gaga fan #437 (@beepbeepmovenow) reported

    ok i take it back, snapchat having ads makes it an actually better platform bc then i get a second to think "do i rly care abt this?" and when the answer is no i can finally put my phone down and stop melting my brain. Thanks @Snapchat

  • Senku_com Senku Tech ©️ (@Senku_com) reported

    @palo_alex24 @snapchatsupport send a text message to help you recover your Snapchat account or WhatsApp +1 (502) 517-9136📍📍

  • Senku_com Senku Tech ©️ (@Senku_com) reported

    @beccaisfailing @snapchatsupport send a text message to help you recover your Snapchat account or WhatsApp +1 (502) 517-9136📍

  • Grim_The_Stoner local sad stoner (@Grim_The_Stoner) reported

    Day 1 of having twitter and snapchat again and i havent gotten out of bed yet hahahaha i definitely identified the problem

  • hndz87828025 hndz (@hndz87828025) reported

    @snapchatsupport just got perma banned for no reason, no email was sent to me regarding this. Very unprofessional for this knowing I use your platform to keep in touch with work, school and other important matters, please resolve my issue or I’ll give this app a 1 yelp review ty

  • vikingtwothree Chris Tilley (@vikingtwothree) reported from College Station, Texas

    Trying to sing into @Snapchat on my new #iPhone13Pro and keep getting suspicious login but won’t send an email to verify help? @snapchatsupport

  • Senku_com Senku Tech ©️ (@Senku_com) reported

    @CrazyPugzie @snapchatsupport send a text message to help you recover your Snapchat account or WhatsApp +1 (502) 517-9136

  • Senku_com Senku Tech ©️ (@Senku_com) reported

    @bootytickler01 @snapchatsupport send a text message to help you recover your Snapchat account or WhatsApp +1 (502) 517-9136📌

  • joachim_clark Joachim Clark (@joachim_clark) reported

    @snapchatsupport back down again? Take your time

  • OceanHallway Erin She/Her (@OceanHallway) reported

    @sxcredlight ok actually the only issue i have with this is that it was over SNAPCHAT

  • stfusannaan Sannaan (@stfusannaan) reported

    How can you as an adult cry over a broken snapchat streak? 🤡

  • Senku_com Senku Tech ©️ (@Senku_com) reported

    @CrazyPugzie send a text message to help you recover your Snapchat account or WhatsApp +1 (502) 517-9136

  • BTS94216322 BTS (@BTS94216322) reported

    @_n66n @snapchatsupport Hi! it also happen to my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with SALVADORHAKK on Instagram,she was the one who got me back into my account she will help you with your account

  • Senku_com Senku Tech ©️ (@Senku_com) reported

    @AndrewSpauldin @snapchatsupport @aljubairy1 send a text message to help you recover your Snapchat account or WhatsApp +1 (502) 517-9136📍

  • AmbasthaSimant Simant Ambastha (@AmbasthaSimant) reported

    @snapchatsupport I had to get a new phone no. And new phone recently. When I went to login into snapchat it asked a verification code. It is sending code to my old number kindly please assist me to get login into my account.. ASAP Thankyou

  • tpwk_nati nati | kinda ia (@tpwk_nati) reported

    @thegrootvarient No literally i had three conversations with this guy and now im flirting so hard in his snapchat like calm tf down you turn into a bumbling idiot every time he smiles at you

  • BTS94216322 BTS (@BTS94216322) reported

    @ZaddyRenn @beccaisfailing @snapchatsupport Hi! it also happen to my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with SALVADORHAKK on Instagram,she was the one who got me back into my account she will help you with your account

  • orlac383icloud1 orlac383@icloud.com (@orlac383icloud1) reported

    @snapchatsupport can you please help me retrieve my memories from the account you deleted without notification!!!

  • Hadiza430 Hadiza (@Hadiza430) reported

    @avakynn @snapchatsupport Thought I had lost my account when I got banned and every attempt to have it up restored failed until @logskind3 on instagram helped me recover my account they are good and reliable they can help you

  • Lzzz4x Lzz4x (@Lzzz4x) reported

    @fionadoull @snapchatsupport Did they help you?

  • BTS94216322 BTS (@BTS94216322) reported

    @TrevorHilton17 @i_garciaxavier @snapchatsupport Hi! it also happen to my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with SALVADORHAKK on Instagram,she was the one who got me back into my account she will help you with your account