Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 01/17/2026 09:10

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (35%)

    Sign in (35%)

  2. App Crashing (18%)

    App Crashing (18%)

  3. Messaging (18%)

    Messaging (18%)

  4. Connection (14%)

    Connection (14%)

  5. Glitches (7%)

    Glitches (7%)

  6. Multimedia (6%)

    Multimedia (6%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomDudley App Crashing
FranceLe Mée-sur-Seine Video
U.S. Virgin IslandsCharlotte Amalie App Crashing
IndiaNew Delhi Connection
FranceNoyelles-Godault Messaging
IndiaBengaluru Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • Adaramolaricha4 Adaramola richard (@Adaramolaricha4) reported

    @snapchatsupport Please I’m trying to login Snapchat it’s not letting me please I’ll be glad if you can help me out

  • phandy_4L phandy 👸 (@phandy_4L) reported

    @josephnothing @Snapchat Hey Joseph, I was locked out of my account just like you but I got it back though. A friend of mine @tech_gvdX who’s an intern at snapchat helped me fix my account, He can help you.

  • kayfrayla Frayla Kay (@kayfrayla) reported

    @Adaramolaricha4 @snapchatsupport my snapchat got suspended earlier i was a bit panic until i got help from zinet_hackz on instagram. I got my account back swiftly

  • Tjtripn Trip (@Tjtripn) reported

    @Brady1298 @snapchatsupport @Snapchat I haven’t been able to login to mine since yesterday when I go to open the app it says oops Snapchat has to have access to your camera but when you go to settings to do it the camera option isn’t there. they **** it up like they always do

  • rowlene_bonilla Rowlene Bonilla (@rowlene_bonilla) reported

    @Charlie85300903 @snapchatsupport Lol... Snapchat be moving mad this days, if you have any issues with your account I'd suggest you contact @Dannie_TECH he's good at this!

  • CarrieGunn19 Carrie Gunn (@CarrieGunn19) reported

    @Brady1298 @snapchatsupport @Snapchat Complain the problem to them 10ectools01 on Instagram to resolve the issues. They respond faster there

  • REXCRAXK REXCRAXK (@REXCRAXK) reported

    @KiranScarboroug @snapchatsupport How long has this happened? Send me a dm I can help you fix it

  • CarrieGunn19 Carrie Gunn (@CarrieGunn19) reported

    @Jacobroehm @snapchatsupport @Snapchat Complain the problem to them 10ectools01 on Instagram to resolve the issues. They respond faster there

  • Charlie85300903 Charlie Flores (@Charlie85300903) reported

    @snapchatsupport my account has been permanently locked out. i have not used any third-party apps to use my login information at all. now each time i've tried to make a new account it automatically just locks them. can i get help with this?

  • rowlene_bonilla Rowlene Bonilla (@rowlene_bonilla) reported

    @emeraldthiele Lol... Snapchat be moving mad this days, if you have any issues with your account I'd suggest you contact @Dannie_TECH he's good at this!

  • Pablosmoke8 Pablo smoke (@Pablosmoke8) reported

    @KiranScarboroug @snapchatsupport Yoo they don't even care about anybody I was having same issues for the past few weeks until a guy here recommended me to @hacker_tech001 who fixed my account

  • kixcamilla Camilla santos (@kixcamilla) reported

    @snapchatsupport I just bought a new phone and unfortunately I can't login my account back pls can you help?

  • CarrieGunn19 Carrie Gunn (@CarrieGunn19) reported

    @Liaxx777 @Snapchat Complain the problem to them 10ectools01 on Instagram to resolve the issues. They respond faster there

  • rowlene_bonilla Rowlene Bonilla (@rowlene_bonilla) reported

    @KiranScarboroug @snapchatsupport Lol... Snapchat be moving mad this days, if you have any issues with your account I'd suggest you contact @Dannie_TECH he's good at this!

  • kayfrayla Frayla Kay (@kayfrayla) reported

    @emeraldthiele @snapchatsupport my snapchat got suspended earlier i was a bit panic until i got help from zinet_hackz on instagram. I got my account back swiftly

  • namgibot_ttv namgibot (@namgibot_ttv) reported

    WAIT WHY WAS I THE ONE TO HAVE TO SEND A SNAP TO FIX THE HOURGLASS , FIX UR **** SNAPCHAT U GAVE ME ANXIETY FOR NOTHING

  • bcruz37 (@bcruz37) reported

    @Viperous Like cmon at least put in the effort to say here’s her snap and add her to do it, and then create a fake Snapchat account that’s a girl like if u gonna be down bad either go all in or don’t even bother man where’s the work ethic here it’s just a disappointment

  • Zhey53443019 Zhey (@Zhey53443019) reported

    @KiranScarboroug @snapchatsupport Sorry about that just message Calmfixhack on Instagram with your request hopefully he will fix it in no time

  • Albert_Blak Albert Blake (@Albert_Blak) reported

    @camieisbored @snapchatsupport Contacting support here is totally pointless because all they got are automated messages which can’t solve your problems quickly hit cyber_kimn on IG who helped me out also when facing problems with my snap I guess they’ll help you also

  • Liaxx777 Liaxx (@Liaxx777) reported

    @Snapchat not sure if you actually do support the people on your platform because there’s been lots of us complaining for months about the same issues and nothing has been done!

  • Liaxx777 Liaxx (@Liaxx777) reported

    @snapchatsupport WHAT DOES IT MEAN WHEN YOU CAN SEND AND RECIEVE CHATS BUT YOU CANNOT RECEIVE OR SEND SNAPCHATS? HELP

  • johnmondaykele2 Kelly john (@johnmondaykele2) reported

    @Megan_knowles1 @snapchatsupport @Snapchat Contacting support here is totally pointless bc all they got are automated messages which can't solve your problems try reach out to cyber_kimn on IG for all kind of snap related works they'll definitely fix you snap same way they fixed mine earlier today I guess they'll the best

  • StaryoungTOTH StarYoung9042 (@StaryoungTOTH) reported

    It started from a tinder match of mine added her on Snapchat then we was trying to make money and so where they but I still have my morals godfather **** so I used it as a teaching lesson to help her in a VILLAIN way because at the time it was business not pleasure

  • lishaalina03 Alisha Alina (@lishaalina03) reported

    @snapchatsupport Please am having a great issue with my Snapchat, whenever I try to login immediately they log me . Please help

  • EBenedict01 Valar Dohaeris (@EBenedict01) reported

    @one_deji @Bigkas__ @1blackafrican Deji Na the problem But na una cause am sha as una tell Dauraq make e no use Snapchat 😭💀

  • Amandatrusser Amanda (@Amandatrusser) reported

    @snapchatsupport I have already done that yesterday, as you told me to, but you're just a bot, so I dont believe anything will be done about this you Are ignoring the problem just fix this

  • theweekndthv nat ⁷ (@theweekndthv) reported

    @Staceykathie @pedroothehacker 1st pedro is a name of a bubble gum that i ate as a kid and SECOND PEDROO THE HACKER WON’T HELP ME STACEY. get a life and stop using that miserable snapchat filter

  • anthony_ajani Emmanuel sam (@anthony_ajani) reported

    @Megan_knowles1 @snapchatsupport @Snapchat Drew_hacklord7 can help you fix that

  • eatmypussyright your Goddess (@eatmypussyright) reported

    When my friends send me memories on Snapchat of 2019 🤮🤮🤮 ya girl was down baaaaad 🤢

  • emeraldthiele Madeleine Emerald (@emeraldthiele) reported

    @snapchatsupport Hi, Unfortunately you've not assisted him despite him contacting you as you suggest. Please may I have a UK phone number or email to contact you on, so he can detail the issue.