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Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 18% App Crashing (18%)
  • 18% Messaging (18%)
  • 18% Connection (18%)
  • 15% Multimedia (15%)
  • 15% Glitches (15%)
  • 12% Sign in (12%)
  • 3% Video (3%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Paris Video 34 minutes ago
Dallas App Crashing 1 day ago
Dallas App Crashing 2 days ago
Dallas Glitches 2 days ago
Paris Glitches 3 days ago
Ludhiāna Sign in 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • grok
    Grok (@grok) reported

    In 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.

  • swaeewae
    𝚊𝚌𝚌𝚎𝚜𝚜 𝚍𝚎𝚗𝚒𝚎𝚍 .... (@swaeewae) reported

    @SpaceCityB8er @Snapchat fix my account 🙄

  • just_1live
    رجل من طراز قديم( مسوق) (@just_1live) reported

    This company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown

  • AnaLuizaVicent9
    Johnson Chrysler (@AnaLuizaVicent9) reported

    @SumitNagrale5 @snapchatsupport I recently got help from @Louiscr4ck when this happened to me..

  • _themayorsgirl_
    Lizzy (@_themayorsgirl_) reported

    @37nla Sorry about your account has Snapchat customer care rectified the issue with it ?

  • selfmade1008
    Iqbal Doulatzai (@selfmade1008) reported

    @snapchatsupport my account got permanently locked, this is not fair i didn’t get no warnings… please help me

  • _nobody_new_
    😈 (@_nobody_new_) reported

    @scubaryan_ snapchat too ?? infinite money glitch, ref he using hacks !!!!

  • Bombon_210
    E. (@Bombon_210) reported

    I don’t really use my FB unless I’m on my MacBook since I don’t remember my password but it’s saved on there so. Yes I can recover password but it’s just not that important to me obviously lol Snapchat and insta I use occasionally. I have no issues with her checking my socials

  • zainaljrock
    o kumar (@zainaljrock) reported

    @anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help

  • orangepeelsare
    i like oranges (@orangepeelsare) reported

    I don’t use Snapchat a lot so I really don’t have room to talk but I have gone down 2 spaces on my fine shyts best friends list and I AM GONNA LOSE IT never asking my grandma for Snapchat premium again

  • Theq_C
    C (@Theq_C) reported

    help me get gooned buds, message me here or on Snapchat my Snapchat username is conorready

  • medusajacky
    𝓙𝓪𝓬𝓴𝓲𝓮 (@medusajacky) reported

    my snapchat memories always make my eyes watery 🥹 ugh I wish my parents were still down the street from me

  • Joe_Palooka_2
    The Sandman 2 (@Joe_Palooka_2) reported

    @attackdogX Cellphones are a problem for school age kids. So much drama caused by such a little device at schools. Kids threatening each other and getting into fights via Snapchat. I don’t think most school aged kids are responsible enough to have cellphones tbh.

  • Auswart
    Stewart 🅰 (@Auswart) reported

    @CrimeLdn This is to show you how much the society has broken, killing your fellow teenager because of a Snapchat video. He should be in the prison for rest of his miserable life.

  • DevinWilli82026
    Devin Williams (@DevinWilli82026) reported

    The quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @JordanT4213 @snapchatsupport I can resolve your issue.

  • julesw1lko
    Jules (@julesw1lko) reported

    @thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.

  • Shivams_twt
    shiva.everything (@Shivams_twt) reported

    Web3 onboarding checklist: ❌ Download wallet ❌ Write down 24 words ❌ Pray you don’t lose seed ✅ Click “Sign up with Snapchat” ✅ Done. TabiLink makes normie onboarding as brainless as TikTok scrolling.

  • mamalanz_
    Mama Lanz 💫 (@mamalanz_) reported

    Josh can play with a lot of things. But one thing he never has to question is proof. I got the messages from our very first text. Down to Snapchat. Play w someone else.

  • anabebrooks
    ana brooks (@anabebrooks) reported

    @snapchatsupport i've tried reaching out via email several times. snapchat support is ignoring all my emails and i'm getting frustrated. my account was banned despite the fact that i haven't violated any guidelines (yes, i thoroughly reviewed them). can someone please help me?

  • Sylviasaves
    Serena Steele (@Sylviasaves) reported

    @Rue780 @snapchatsupport Try talking to this dude @merlins_tools he can help recover your account, paid him to get mine back

  • Nljigakulive
    優木 せつ菜 🇯🇵 | Love Live Superstar S3 SZN (@Nljigakulive) reported

    Had a group of annoying girls recording the whole movie, taking pictures on their Snapchat and talking throughout. Worst cinema experience in a minute. If you can’t put your phone down to watch a movie stay ******** home.

  • dnl4dnl
    Daniel (@dnl4dnl) reported

    Snapchat was reportedly testing a simple update that could’ve helped fix this imbalance — but it was canceled, according to circulating news. That decision left creators feeling even more powerless, while problematic content keeps spreading.

  • dnl4dnl
    Daniel (@dnl4dnl) reported

    @Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community

  • itoohatedrratio
    vincent is on #veratwt (@itoohatedrratio) reported

    @azuxky omfg wait i just accidentally face revealed HELP i sent this to amy on snapchat once

  • FamiliarCryptoo
    CryptoAus 📉💜 (@FamiliarCryptoo) reported

    @Wizarab10 Your first problem started from Snapchat.

  • jsnnsa
    jacob ⛵️ (@jsnnsa) reported

    jacob lore: 2018: fired. electricity cut. car repo'd. the day after repo, got bridgewater offer. 2019: moved to SF. called CEO a moron. fired. spent 8 months grinding CS. got offers from google, facebook, snapchat, tesla. covid hit. all rescinded. 2020: lived on $400/month. learned rust on a broken laptop. joined nvidia out of desperation. 2021: left nvidia with $5M unvested. friends staged intervention at $10k net worth. stayed one more week to vest $150k. raised $250k for pluto. 2022: burned the pre-seed. couldn't raise. bridged with my own money. raised $2.5M. built crypto product. entire strategy was FTX partnership. FTX imploded. we almost died. 2023: pivoted with 3 months runway. launched first AI wealth advisor. users connected $100M in assets. about to raise series A. cofounder quits. kills the round. down to 3 people (me, @baileyrmoses and @thestonechat). 2024: robinhood acquisition. company had $20 at close. personal networth -$20k. almost blew up the deal fighting for my team. was putting rent on credit cards during negotiations. car repo'd → $5M left on table → $20 in the bank → acquired the journey is never what it looks like. but i never stopped shipping.

  • TrickyVic_
    Trap Daddy Vic (@TrickyVic_) reported

    While I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays

  • KniesCalder
    NastyLeafs (@KniesCalder) reported

    I’m sick of the Chinese people who run Snapchat trying to invade my privacy and shove their way of life down my throat with Ads

  • ADEKUNLENL
    ADEKUNLE (@ADEKUNLENL) reported

    @temile_timidy Boss from Snapchat people I know this help pls make I go chop better food