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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (35%)
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Messaging (19%)
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App Crashing (18%)
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Connection (14%)
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Glitches (7%)
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Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Multimedia | |
 Bhopal |
Sign in | |
| Alleppey |
Connection | |
 Valence |
Glitches | |
 Jhelum |
Sign in | |
 Warendorf |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@snapchatsupport my account was falsely deleted and I am getting no help in fixing it please help me I am so heartbroken please I didn’t violate anything please answer dms please
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@Ferry18504248 @snapchatsupport Yo ferry, did this person ask for money, and did u give it to them and they actually help u fix ur terminated account? I really need help but I’m also scared they tryna scam
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korinnaaa
(@luv_depression) reported
@snapchatsupport It’s been 50 hours 3 days since I’ve been locked out your guises support and service is terrible
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Aaryan Tripathi
(@AaryanTripath17) reported
@Snapchat @snapchatsupport Hey please help.. My snapchat account get hacked.. Now as we recovered it by changing password all our photos from 'my eye' disappeared... Please help us to get those back it's important!!
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Erin | BLM
(@Erin_344x) reported
I’ve no storage left so my phone automatically removed all my contacts,the camera option on snapchat and Instagram and I can’t use either apps properly can someone help?
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Zella
(@hotgirlkarmann) reported
Who’s down to ****? #meetups Snapchat zella_karman
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@snapchatsupport this is messed up u guys deleted my WHOLE account and now aren’t even answering when u asked for a dm of the screenshot I’m heartbroken I just lost everything basically PLEASE HELP ME SNAPCHAT
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️
(@ugotsus) reported
@snapchatsupport my account has been locked and I can’t figure out how to unlock it. Could you help?
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@snapchatsupport u guys permanently deleted my account FALSELY I lost everything please check ur dms help me😭😭😭
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korinnaaa
(@luv_depression) reported
@snapchatsupport It’s been 50 hours 3 days since I’ve been locked out snapchat support service is horrible you guys should do a better ******* job
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haley
(@haley93272203) reported
@snapchatsupport Xoxo.lindseyb Snapchat is locked fix it ASAP!
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Malandro 🐍
(@CamColdchain) reported
I blame social media for this generation of females down fall, kause aint nan one of you ******* like my mom but then again my mom aint grow up off of instagram twitter and snapchat... smh
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@Snapchat u guys just permanently deleted my account I’ve had since I was young😭I lost all my Snapchat memories and all my clients for tattoos so I also just lost the easiest way I have to make a living. I am disappointed and disgusted in the Snapchat team. Please help me PLEASE
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Alesea Nicole(80%)
(@LeseaNicole) reported
@snapchatsupport i am needing to change my email on my snapchat account and phone number because i dont have access to either. I need help.
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kaine🥀
(@killcxli) reported
Son I just seen a plug on Snapchat wit a apartment application open and he was like “I’m not understanding” wit the occupation box dropped down😭
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@snapchatsupport PLEASE HELP me get my account back I have no other way but this way of reaching out, please it was deleted for no reason I didn’t violate any guidelines, please help me guys this is wrong and looks bad my account was just deleted for NO reason I am begging please
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@Snapchat please help me get my account back I have no other way but this way of reaching out, please it was deleted for no reason I didn’t violate any guidelines, please help me guys this is wrong and looks bad my account was just deleted for NO reason I am begging please help
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@Snapchat you guys just permanently deleted my account I have had for years. I lost all my memories and clients for tattoos. I am heartbroken I did nothing wrong on my account. I am disappointed in the Snapchat team. PLEASE HELP ME FIX THIS
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Amy Cunningham
(@amycunninghamxo) reported
Looking back at Snapchat’s from this weekend just proves me n @__amywilliamssx r terrible influences on each other lol announce movie nights
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glory♕
(@ExclusiveDeanna) reported
@laurie_crumb97 @Snapchat Right! Going on 3rd week without being able to login like umm
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Mark
(@titanerror) reported
My account has been at least 10 times permanently blocked, i have reseted my whole phone, still locking me, also i made new accounts and they get instantly locked. And this problem is going only on my phone, idk what to do anymore pls help me @snapchatsupport
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hentiye
(@hentiye420) reported
@theregoestylerr @snapchatsupport I'm really sorry that happened. Same here. Definitely don't trust any bots. They comment on every post that has to do with this issue
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Ice Spice 🧊
(@PrettySheshe) reported
Snapchat down?
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glory♕
(@ExclusiveDeanna) reported
@Snapchat Still can’t login
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️
(@ugotsus) reported
@snapchatsupport hi, my account has been locked and I can’t figure out how to unlock it? Can you help please
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Geoff's Stoopid Diary
(@GeoffsDiary) reported
I just remembered I wrote a song in October about how I felt that nobody heard because of a Snapchat glitch. I guess that has to go away too.
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@snapchatsupport seriously yall told me to send u the screenshot I did, my account was falsely deleted which is just Unacceptable. I won’t accept this I didn’t violate any terms PLEASE HELP ME GET MY ACCOUNT THAT WE JUST HAD A HOLIDAY I DONT WANNA LOOSE MY FAMILY PICTURES PLEASE
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brittneybaker
(@brittne92770281) reported
@haley93272203 @snapchatsupport I was having the same issues with my account today but I got referred to this guy on instagram and he helped me fix it.I think you should contact him on instagram @ smart_hack_01
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Tyler Stephen Valdivieso💧
(@theregoestylerr) reported
@Snapchat please let’s dm and talk about how u guys just permanently deleted my account for absolutely no reason!!! Please help me get my account back my whole life is on there😭😭literally my bf tweeted at yall and u respond and say I need to contact y’all SO ANSWER PLEASE HELP
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layla
(@laylasanam) reported
@snapchatsupport @Snapchat this is literally a cry for help get my account back please it’s been almost 16 hours with no response from ur help line lmao