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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (20%)
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Connection (18%)
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App Crashing (16%)
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Messaging (16%)
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Multimedia (15%)
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Glitches (13%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Glitches | ||
| Multimedia | ||
| Glitches | ||
| App Crashing | ||
| Video | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Wilhelm Dennise
(@WilhelmDennise2) reported
@snapislocked @snapchatsupport Sorry for the inconveniences, I saw your tweet now, I’m once a victim to this mess, I got no from support not until someone reffered me to. @prime_systems01 who help me reactivate my account back in less than 30 minutes
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Girl 🦋
(@Girl36561458) reported
@xoxhalee @snapchatsupport This was the same kind of issues I was having with my account but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @ cognitech_11
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morgan
(@morgan53361144) reported
@snapchatsupport absolutely ridiculous, had saved up money for vacation but instead I had to buy a whole brand new phone so I can just use Snapchat and get all my pictures back that mean more than words can explain. Multi million dollar app causing this much problems.
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Janet Barn
(@Janetbarn1) reported
@Kyle41085173 @snapchatsupport Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @rixxytech and they help me recover my locked account back. His an expert.
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jane miles
(@janemiles20) reported
@dave52286802 @snapchatsupport What’s the use of their support when they’re not going to respond to any of your messages I had the same issue with my account I got referred to cyberhack_081 on Instagram and within 20 minutes I got my account issue resolved
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katressm
(@katressm) reported
@coolartbysab @snapchatsupport @Snapchat Support will not help you #unlockmysnap please forward the # maybe help everyone #unlockmysnap
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Janet Barn
(@Janetbarn1) reported
@Tay86824356 @snapchatsupport Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @rixxytech and they help me recover my locked account back. His an expert.
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Wilhelm Dennise
(@WilhelmDennise2) reported
@xoxhalee @snapchatsupport Sorry for the inconveniences, I saw your tweet now, I’m once a victim to this mess, I got no from support not until someone reffered me to. @prime_systems01 who help me reactivate my account back in less than 30 minutes
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Girl 🦋
(@Girl36561458) reported
@kirxn99 @snapchatsupport This was the same kind of issues I was having with my account but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @ cognitech_11
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Girl 🦋
(@Girl36561458) reported
@jtvelasco2 @snapchatsupport This was the same kind of issues I was having with my account but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @ cognitech_11
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Girl 🦋
(@Girl36561458) reported
@snapislocked @snapchatsupport This was the same kind of issues I was having with my account but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @ cognitech_11
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katressm
(@katressm) reported
@snapchatsupport @TraytonLytle Support will not help you #unlockmysnap
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Wilhelm Dennise
(@WilhelmDennise2) reported
@xoxhalee @snapchatsupport Sorry for the inconveniences, I saw your tweet now, I’m once a victim to this mess, I got no from support not until someone reffered me to. @prime_systems01 who help me reactivate my account back in less than 30 minutes
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katressm
(@katressm) reported
@LolaEdw28374397 @Girl36561458 @snapchatsupport Support will not help you #unlockmysnap forward the # it might help
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Luna
(@Luna_Bryantt) reported
@SOAGCEIRE @snapchatsupport OMG!thought i was the only victim of this, like i had similar issues since 3days and I tried contacting their service but they couldn’t help me out until i found Cryptech01 on IG who got me back into my account i advice should get in touch with him to help you out as well.
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Dark Randall
(@DubRC21) reported
@snapchatsupport hey my app is having problems
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vam 🇹🇷
(@DEARNIKl) reported
@Ivjyyxy @ghoztkor i got my snapchat and instagram hacked, but i cant do anything about it because i need someone to write this essay for me. there are about 10 missing assignments, i need more than one person, please help!!
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katressm
(@katressm) reported
@snapchatsupport @abrilgutii Support will not help help you #unlockmysnap
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katressm
(@katressm) reported
@_SamiSays @snapchatsupport @Snapchat Support will not help you #unlockmysnap
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M S 🐪🌵
(@themariamsalem) reported
am i the only one who needs an extra feature of when they watched my story then decided to reply to my message coz they felt guilty then jumped on snap & randomly snapped like i haven’t caught on coz HAHAHAHAHA but yh insta snapchat tiktok fix up & gimme that feature plz ty ily
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Janet Barn
(@Janetbarn1) reported
@snapislocked @snapchatsupport Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @rixxytech and they help me recover my locked account back. His an expert.
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jane miles
(@janemiles20) reported
@snapislocked @snapchatsupport What’s the use of their support when they’re not going to respond to any of your messages I had the same issue with my account I got referred to cyberhack_081 on Instagram and within 20 minutes I got my account issue resolved
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Onuuwa Jude
(@tjay3853) reported
@orwin123 @snapchatsupport My account got hacked too...i tried contacting support support service but no response so..I went online and searched for a hacker then I got referred to global_protect_security on Instagram i was doubtful at first until they helped me recovered it.
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Sons of Anarchy Gaming Club
(@SOAGCEIRE) reported
@snapchatsupport Oi Snapchat! I'm having issues with snapchat! Notifications wont go through, wont let me enable location and also wont let me send videos to my friends!
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Onuuwa Jude
(@tjay3853) reported
@ElianaSAcevedo @snapchatsupport My account got hacked too...i tried contacting support support service but no response so..I went online and searched for a hacker then I got referred to global_protect_security on Instagram i was doubtful at first until they helped me recovered it.
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Breanna Idaly
(@queenbreannax) reported
@len27459132 @snapchatsupport Where you guys able to fix this?
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JFK Fan Account
(@YourUnclesBFF) reported
The biggest problem to our society today is the Snapchat discovery page
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Girl 🦋
(@Girl36561458) reported
@Luna_Bryantt @snapchatsupport This was the same kind of issues I was having with my account but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @ cognitech_11
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ew
(@idk_man77) reported
i'm absolutely terrible at snapchat i'm sorry
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Luna
(@Luna_Bryantt) reported
Send me a message I can link you up with someone who can be of help @snapchatsupport