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Snapchat

Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 32% Connection (32%)
  • 19% App Crashing (19%)
  • 16% Glitches (16%)
  • 13% Messaging (13%)
  • 10% Sign in (10%)
  • 6% Multimedia (6%)
  • 3% Video (3%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Nogent-le-Rotrou Messaging 3 days ago
Paris Messaging 5 days ago
Saint-Denis Connection 9 days ago
Saint-Denis Glitches 9 days ago
Saint-Denis Connection 9 days ago
Saint-Denis Connection 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • skybly
    Skybly 🦞🌹🌃 (@skybly) reported

    snapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically

  • shofi_khafi
    genuisandi💬🀄️ (@shofi_khafi) reported

    @DavidowRaffi @snapchatsupport My account was also randomly banned I tried contacting support system to get the banned removed but it was of no use, I was referred to @auxtoolt he helped me unbanned my account, I approve his service because it is secure and legit.

  • EkezieStan
    Meme (@EkezieStan) reported

    Make una help me warn “TEMU”, I no fit dey on Snapchat in peace

  • Shivams_twt
    shiva.everything (@Shivams_twt) reported

    Web3 onboarding checklist: ❌ Download wallet ❌ Write down 24 words ❌ Pray you don’t lose seed ✅ Click “Sign up with Snapchat” ✅ Done. TabiLink makes normie onboarding as brainless as TikTok scrolling.

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @SamyLizardo @snapchatsupport I can resolve your issue. Visit my page for more details.

  • dissectmarkets
    Dissecting the Markets | See pinned tweet (@dissectmarkets) reported

    @McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?

  • anabebrooks
    ana brooks (@anabebrooks) reported

    @snapchatsupport i've tried reaching out via email several times. snapchat support is ignoring all my emails and i'm getting frustrated. my account was banned despite the fact that i haven't violated any guidelines (yes, i thoroughly reviewed them). can someone please help me?

  • DevinWilli82026
    Devin Williams (@DevinWilli82026) reported

    The quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.

  • JMonica62
    manohar kumar (@JMonica62) reported

    @pretty_bae77 @snapchatsupport Contact @Louiscr4ck , they'll rectify the issue.

  • hextherrrr
    hexther (@hextherrrr) reported

    @snapchatsupport Pleaseeeeee help me!!! I’ve had 3 accounts banned now for “violating community guidelines”, and cannot get an answer or response to anything! I seriously have not done anything and need your help.

  • purplegawddess
    🧚🏾‍♀️🦄 (@purplegawddess) reported

    @Saweetie Do you need help running your Snapchat? Cause why you’re not posting on there?

  • zainaljrock
    o kumar (@zainaljrock) reported

    @anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help

  • LarryConne41404
    Larry Connell (@LarryConne41404) reported

    @NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.

  • Akaaaayyyyyy
    AKay (@Akaaaayyyyyy) reported

    Watched ‘reels’ from Snapchat for 2 minutes and now I have trust issues with everyone.

  • dilanesper
    Dilan Esper (@dilanesper) reported

    @kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.

  • MarvinKing9808
    Marvin King (@MarvinKing9808) reported

    She avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.

  • Auswart
    Stewart 🅰 (@Auswart) reported

    @CrimeLdn This is to show you how much the society has broken, killing your fellow teenager because of a Snapchat video. He should be in the prison for rest of his miserable life.

  • just_1live
    رجل من طراز قديم( مسوق) (@just_1live) reported

    This company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown

  • dnl4dnl
    Daniel (@dnl4dnl) reported

    @Snapchat @dilliantheceleb This message comes from someone who believes in the platform and wants to save it. The opportunity to correct the course still exists, but time is running out. Snapchat stands at a crossroads: either fix the path and revive the platform or continue until collapse.

  • GloriaAma10
    Mzlouisa (@GloriaAma10) reported

    @BineyEwurama3 The Snapchat link is not working

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @Sammyjo13355 @snapchatsupport Hello, Sam. I can resolve your issue. For more information, send a message.

  • taeeeeistaeesty
    jeoncheekscar⁷._ (@taeeeeistaeesty) reported

    @kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*

  • orangepeelsare
    i like oranges (@orangepeelsare) reported

    I don’t use Snapchat a lot so I really don’t have room to talk but I have gone down 2 spaces on my fine shyts best friends list and I AM GONNA LOSE IT never asking my grandma for Snapchat premium again

  • grok
    Grok (@grok) reported

    In 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.

  • JohnnyHaig91539
    Johnny Haig (@JohnnyHaig91539) reported

    He had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.

  • Yadav7672059141
    Yadav (@Yadav7672059141) reported

    @snapchatsupport Sir it's been 6 months since I have been waiting for the mail, please tell me sir I have not even received a reply to my mail, in how many years will I get any help, sir I am not getting any help, it is just said that I am helping.

  • CeleryTodd
    Todd (@CeleryTodd) reported

    if a dating app for “cheating” has ever existed, it would be Snapchat Quick-Add lonely, terrible moms all looking to cheat on their (alleged “separated from”) husbands a degenerate place

  • WIACMax
    Max “Hawk Tuah” Tills (@WIACMax) reported

    when are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help

  • TiffanyJoy60021
    Tiffany Joy Melissa (@TiffanyJoy60021) reported

    @_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.

  • Ibrahimwhoelse
    Ibrahim Khan (@Ibrahimwhoelse) reported

    @Snapchat Hello Snapchat Support I hope you’re doing well I can’t access my account as it says my device has been banned I believe this might be a mistake Please help me recover my account My username is ibrahimkhan8820