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Snapchat

Snapchat down or not working? Current app problems and status

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 23% Connection (23%)
  • 21% Messaging (21%)
  • 15% Multimedia (15%)
  • 15% Glitches (15%)
  • 13% App Crashing (13%)
  • 8% Sign in (8%)
  • 5% Video (5%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Coyoacán Multimedia 1 day ago
Honolulu Connection 2 days ago
Pleasant Grove Sign in 7 days ago
Hyderabad Messaging 7 days ago
Lyon Multimedia 10 days ago
Horton Messaging 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • JayJayDoubleYou
    sprite (no ice) (@JayJayDoubleYou) reported

    im having a terrible time and spiralling quickly and i tried calling 1 person 4 times and they didnt answer, so i sent another person a snapchat of me crying. so i dont know what else to do except write it in the void in the hopes that the void will write back in a timely manner

  • defcon_status
    DEFCON_STATUS (@defcon_status) reported

    DEFCON 3 [ENCORE] Snapchat is down: HR activated certainly no later than three turns.

  • harshkhatwa
    Harshkhatwa (@harshkhatwa) reported

    Still not working @Snapchat @snapchatsupport please help please

  • motleyking454
    Motley (@motleyking454) reported

    'im fine' I post in my Snapchat story comically as a low-key 'help me' after I just threw up red wine and dinner into my trash can

  • kelsey1981
    kelsey minich (@kelsey1981) reported

    @snapchatsupport hi my Snapchat is only working whilst I’m connected to WiFi. I’ve checked my settings on both my iPhone and Snapchat and both are set correctly. I’ve also deleted and reinstalled the app but it’s still not working on mobile data. Pls help, thanks

  • poppyboy33
    poppyboy33 (@poppyboy33) reported

    @milano_mistress Your Snapchat not working. ? $$$$$$$$ dm me or add me on snap

  • BeckyDa27
    Becky Daniels (@BeckyDa27) reported

    @LikkleDemo @snapchatsupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ cybermonstersecurity on instagram they were very helpful,reliable and trustworthy.

  • sfaisal861
    sfaisal86 (@sfaisal861) reported

    @snapchatsupport my photos is disappear in my eyes only please help me out this

  • James_eusebio54
    James_Eusebio (@James_eusebio54) reported

    @DOffical_Hinata @hecbellerin @srineevasfcb_ I'm always getting locked out from my account on twitter, Snapchat etc....and I didn't do anything not until I was recommended to cyber_security26 on instagram they where able to retrieve my account in less than 2hrs they are good and reliable they can help you

  • tomiwalker_
    Calm (@tomiwalker_) reported

    @celestocalculus Same error Snapchat made for a long time while FB went cross platform and nuclear across FG/IG/WhatsApp/Messenger

  • BeckyDa27
    Becky Daniels (@BeckyDa27) reported

    @djolene5 @snapchatsupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ cybermonstersecurity on instagram they were very helpful,reliable and trustworthy.

  • James_eusebio54
    James_Eusebio (@James_eusebio54) reported

    @masegomfoloe_ I'm always getting locked out from my account on twitter, Snapchat etc....and I didn't do anything not until I was recommended to cyber_security26 on instagram they where able to retrieve my account in less than 2hrs they are good and reliable they can help you

  • BeckyDa27
    Becky Daniels (@BeckyDa27) reported

    @harshkhatwa @snapchatsupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ cybermonstersecurity on instagram they were very helpful,reliable and trustworthy.

  • BeckyDa27
    Becky Daniels (@BeckyDa27) reported

    @yraii45 @snapchatsupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ cybermonstersecurity on instagram they were very helpful,reliable and trustworthy.

  • James_eusebio54
    James_Eusebio (@James_eusebio54) reported

    @IO83MZero I'm always getting locked out from my account on twitter, Snapchat etc....and I didn't do anything not until I was recommended to cyber_security26 on instagram they where able to retrieve my account in less than 2hrs they are good and reliable they can help you

  • dildotimothy
    🇮🇪👹 (@dildotimothy) reported

    @snapchatsupport Hi I need help on a very specific issue. Is there anyway to recieve help without an automated message?

  • dildotimothy
    🇮🇪👹 (@dildotimothy) reported

    @snapchatsupport Is there anyway to directly contact a support worker? I keep receiving automated messages about a specific problem (even when DM'ing this account) and require more direct assistance. I have tried litreally everything up to now.

  • dreamifiedstu
    Dreamified Studio (@dreamifiedstu) reported

    @Snapchat I can’t login into my snap account. I tried to request a password change via email & I don’t get any emails!! I got logged out of my account & I tried logging back in & told me my password is wrong. Ik my password but it says it’s wrong!! I filed a report twice

  • deyallontink
    🥀 (@deyallontink) reported

    So I haven’t looked at my Snapchat memories in prolly like 2 years I started looking at my videos when I was in highschool and tears just started rolling down my face it’s like I can feel the pain that, that little girl felt that she was so silent about.

  • spunkee_goblin
    FEAR THE QUEER 🌈/💗🤍💜🖤💙 (@spunkee_goblin) reported

    Sifted through old Snapchat msgs to remove ppl from my list on that app and I swear- I was the cringiest mother ******* little **** ever... I'm in pain, not living this **** down in my own mind. Pls pls pls at least let me be cooler presently !!

  • BeckyDa27
    Becky Daniels (@BeckyDa27) reported

    @thatbitchwbk @Snapchat @snapchatsupport Same thing happened to to me a few weeks ago, I tried reaching out to support they did nothing, then a friend of mine referred me to #cybermonstersecurity on Instagram he resolved it immediately. Check him out I’m sure he can help you out too.

  • Worm223s
    Gffgggggfffff (@Worm223s) reported

    @snapchatsupport why did my account just delete out of no where and when i contact support there no help. I have the the email but when i try and change the password it doesnt sent the code it just says account not registered please help because this is stupid!

  • djolene5
    djolene (@djolene5) reported

    @snapchatsupport please fix my account. It won’t let me login

  • BeckyDa27
    Becky Daniels (@BeckyDa27) reported

    @plsineedcash @Snapchat Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ cybermonstersecurity on instagram they were very helpful,reliable and trustworthy.

  • maryam_aqeeluh
    mzy. (@maryam_aqeeluh) reported

    My Snapchat only works with WiFi, it doesn't work with my mobile data anymore Since last week. What could be the problem??

  • BeckyDa27
    Becky Daniels (@BeckyDa27) reported

    @Yusufak42647433 @snapchatsupport Same thing happened to to me a few weeks ago, I tried reaching out to support they did nothing, then a friend of mine referred me to #cybermonstersecurity on Instagram he resolved it immediately. Check him out I’m sure he can help you out too.

  • harshkhatwa
    Harshkhatwa (@harshkhatwa) reported

    My problem have not been solved yet @snapchatsupport solve as soon as possible please 🙏🏻

  • lluppitaxx
    Lupita!!! (@lluppitaxx) reported

    UM HELP FOR SOME REASON I'M ON SOMEONE'S OF SNAPCHAT STORY AND I JUST SAW SOMEONE GET THEIR *** ATE WTFFF

  • James_eusebio54
    James_Eusebio (@James_eusebio54) reported

    @AhearnColeen @MarkoSilberhand I'm always getting locked out from my account on twitter, Snapchat etc....and I didn't do anything not until I was recommended to cyber_security26 on instagram they where able to retrieve my account in less than 2hrs they are good and reliable they can help you

  • BeckyDa27
    Becky Daniels (@BeckyDa27) reported

    @kierran_mccabe @snapchatsupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ cybermonstersecurity on instagram they were very helpful,reliable and trustworthy.