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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Messaging (28%)
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App Crashing (25%)
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Connection (17%)
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Sign in (11%)
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Glitches (9%)
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Multimedia (8%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fairborn |
Sign in | |
| Cedar Rapids |
Messaging | |
| Indianapolis |
App Crashing | |
 Mumbai |
Messaging | |
| Ahmedabad |
Messaging | |
| Karnāl |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Lucky
(@n0thingstay) reported
@Snapchat A lot of people cannot reactivate their account after deactivate it you guys should notice this issue!!
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ENGR Earl 💻
(@backup_support) reported
@EthanBatesOTG @snapchatsupport Hello? Are you having issues with your Snapchat account?
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azzawee.nyc
(@AzzaweeNyc) reported
@snapchatsupport why are you not replying to my issue!!!
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waqas
(@waqasmansoor_) reported
I can’t make a new account because my email address is technically still on the system so if Snapchat aren’t fixing the issue I have to wait 30 days until it’s permanently deleted to make a new account
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💥shells💥
(@Sherrriiee) reported
My Snapchat is broken
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JesseQueen❤️
(@jesse_1920) reported
@UmeshikaU @snapchatsupport Contact hacker_joewinks on Instagram he can help you recover your account in few minutes. His a genius I got mine back with his help.
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Aspen Tompkins
(@AspenTompkins) reported
@snapchatsupport I deactivated my account yesterday, and today I tried to login and it says my username is invalid. I message support and no one will respond. I’ve had my account since 2014, I even tried copy and pasting from my text message verification and it still says invalid
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Harry Lewin🖥 ⌨️ 📊
(@harrrylewinnfxx) reported
@maddiee_1_ @Snapchat @snapchatsupport I can help you retrieve your locked account inbox me for help.
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JesseQueen❤️
(@jesse_1920) reported
@RansonMolly @snapchatsupport Contact hacker_joewinks on Instagram he can help you recover your account in few minutes. His a genius I got mine back with his help.
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🍯dabsNbrews🍺
(@DabsNbrews2) reported
Teacher : you won’t always have a calculator. Anyone with a phone: Snapchat scans math problems. Wtf
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🏆𝕚𝕟𝕘 𝕁ℙ💪😈💰🌋🔌
(@og_juspl33zyxx) reported
@snapchatsupport having a problem accessing my Snapchat. Can I please have some assistance
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highTECH
(@high_Tech_10) reported
@lindseyhowee @snapchatsupport Send me a message to help you recover your account
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highTECH
(@high_Tech_10) reported
@Dylan20436511 @slayvergent @snapchatsupport Send me a message to help you recover your account
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ً
(@slayvergent) reported
@Dylan20436511 @snapchatsupport have they been able to help you? i have the same issue
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highTECH
(@high_Tech_10) reported
@e84599383 @snapchatsupport Send me a message to help you recover your account
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Waqas
(@WaqasThought) reported
@snapchatsupport this is like my third tweet about the same issue.What’s up with frozen snap score? I have a score of 23k while my friends see only 12k.Don’t tweet me with”we r looking into this”this been like this for a month so resolve it. Im not the only one with this prob
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techgal25
(@techgal25) reported
@snapchatsupport PLEASE CAN YOU CONFIRM IF THERE IS A GLITCH OR A BUG IN THE SYSTEM THAT DOES NOT ALLOW USERS TO REACTIVATE THEIR ACCOUNT WITHIN THE 30 DAY GRACE PERIOD? I AM SICK AND TIRED OF RECEIVING THE SAME AUTOMATED RESPONSES. ALL MY MEMORIES ARE SAVED THERE @evanspiegel
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𝖁𝖎𝖈𝖙𝖔𝖗 𝕳𝖊𝖗𝖓𝖆𝖓𝖉𝖊𝖟
(@vxctxrhxrnxndxz) reported
@snapchatsupport y’all have the worst ******* servers. Permanently locked 7 accounts I made in one month and y’all can’t help. Facebook be better than y’all 😭
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Siri 🎗️
(@SireniaDaptari) reported
@snapchatsupport Thank you for solving my issue! Nice and fixed. 🌝 (Reinstalled it via Google Play)
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✰
(@adoreyoushe) reported
you cant tell me harry wouldn’t be that type of person to sing in snapchat but speed it up and be like “don’t hmu going through it “ or “ don’t slow it down “ J JUST I KNOW IF THEY HAD SNAPCHAT BACK THEN HE WOULD
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highTECH
(@high_Tech_10) reported
@boujeeldn @snapchatsupport Send me a message to help you recover your account
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sircartier
(@itstee9) reported
@k4ti35 on chat where the bitmoji are placed , press down on any bitmoji and then double click the home button to make it go onto all the apps then make Snapchat second from in front and ss
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Omar Mountassir
(@OmarMountassir7) reported
@snapchatsupport no **** you guys stop sending me bot messages. get someone living to help me
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Ni Monroe
(@monroe_ni) reported
@snapchatsupport hey can you help me log into my Snapchat I have my email set up with account with proof and I still cannot login
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Blobby Light
(@RyDGAF) reported
@Coochie_Man___ At least Snapchat is there to help us every. *******. day.
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Omar Mountassir
(@OmarMountassir7) reported
@snapchatsupport @Snapchat WHEN ARE YOU GUYS GETTING A LIVE CALL HOTLINE OR AT LEAST A LIVE CHAT. this is the most unprofessional app i’ve ever used in my life yall so lucky i got my whole life in there 😭.WHY ARE THERE NO HUMAN REPRESENTATIVES TO HELP US OUT. do better snapchat!
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Mer💙🌊🕊
(@Merxleighann) reported
Welcome to Meredith’s rant about her job. Not even two months in, and I’m already getting treated horrible. Tell me why I got in trouble for being on my phone FOR WORK RELATED THINGS, but this guy was on Snapchat and other things and didn’t get one thing said to him :/
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JesseQueen❤️
(@jesse_1920) reported
@ITTIHAD_KssA @snapchatsupport Contact hacker_joewinks on Instagram he can help you recover your account in few minutes. His a genius I got mine back with his help.
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amanda_wolff
(@wolffama001) reported
@snapchatsupport are you gonna fix the issue with snap videos freezing when you try to take a video?
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JesseQueen❤️
(@jesse_1920) reported
@snapchatsupport @iiii00iiiip Contact hacker_joewinks on Instagram he can help you recover your account in few minutes. His a genius I got mine back with his help.