Snapchat status: messaging issues and outage reports
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If you are having issues, please submit a report below.
Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- App Crashing (22%)
- Connection (22%)
- Glitches (19%)
- Multimedia (11%)
- Messaging (11%)
- Sign in (11%)
- Video (4%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Connection | 6 days ago |
 Seattle
|
App Crashing | 10 days ago |
|
Dreux
|
Glitches | 12 days ago |
|
Paris
|
Video | 17 days ago |
|
Dallas
|
App Crashing | 18 days ago |
|
Dallas
|
App Crashing | 18 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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zainny (@_zee_zeey) reportedIs your Snapchat still not working?
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Marlon Santos (@marlon_santos_) reported@DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.
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o kumar (@zainaljrock) reported@anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help
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Daniel (@dnl4dnl) reportedSnapchat was reportedly testing a simple update that could’ve helped fix this imbalance — but it was canceled, according to circulating news. That decision left creators feeling even more powerless, while problematic content keeps spreading.
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Bawan Abdul (@Bawan__Abdul) reportedThe way snapchat is now showing ads in the chat tab is so ugly and a bad design choice… @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab
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` (@pretty_bae77) reported@snapchatsupport My snapchat got locked for no reason and I have had an account for 4 years lots of memories and friends and family connections. Please help me! I was hacked and it got locked. I also have Snapchat plus too .
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ku (@ke0ynl) reportedI need Snapchat support, to talk about the issue in A DM @Snapchat @snapchatsupport
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Mzlouisa (@GloriaAma10) reported@BineyEwurama3 The Snapchat link is not working
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Mr. Mawusi (~bigM) (@mr_mawusi) reportedOtumfor’s son is in trouble this month on Snapchat 😭
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Blue (@BondLovesBlue) reportedPlease help Snapchat storage Ruined again The money is coming Little snot said no Over parking like I’m idiot Others take pills Allot Please help Not 8 days here alone They’re bullying Severely She’s a bully
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sav (@JustABirdShirt) reported@talleyberrybaby I got in trouble for criticizing the tariffs in my private Snapchat story because one of my coworkers saw it and it hurt her feelings ):
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Sahil (@_scrom_) reportedYou don’t have a time problem. You have a phone problem. Delete Instagram. Delete Snapchat. Watch how many hours per day magically appear.
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manohar kumar (@JMonica62) reported@pretty_bae77 @snapchatsupport Contact @Louiscr4ck , they'll rectify the issue.
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𝚊𝚌𝚌𝚎𝚜𝚜 𝚍𝚎𝚗𝚒𝚎𝚍 .... (@swaeewae) reported@SpaceCityB8er @Snapchat fix my account 🙄
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Tech Mitnick (@TechMNOfficial) reported@Asia86010967243 @snapchatsupport I can resolve your issue. Send a message for assistance.
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Tiffany Joy Melissa (@TiffanyJoy60021) reported@_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.
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Yadav (@Yadav7672059141) reported@snapchatsupport Sir it's been 6 months since I have been waiting for the mail, please tell me sir I have not even received a reply to my mail, in how many years will I get any help, sir I am not getting any help, it is just said that I am helping.
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Jesse Faber (@faber_jess24241) reportedHe was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.
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Dilan Esper (@dilanesper) reported@kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.
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Raffi Davidow (@DavidowRaffi) reported@snapchatsupport need some help. My sons account (davi.dow) was disabled for not following community standards but he didn't post anything that breaks the standards. Could you help us figure out what happened and how we can restore it ?
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Iqbal Doulatzai (@selfmade1008) reported@snapchatsupport my account got got permanently locked for uploading a video for my friend ive only had one warning prior to this. Ive had this account since 2014 i speak to my family on it and now i cant speak to them please can you help me get my account back
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James Kennedy (@Hitman5545) reported@Tera_ReynoldsRN @charliekirk11 Tiktok is the worse social media platform that along with Snapchat they help Predators pray on children. And this isn't an exaggeration
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Meme (@EkezieStan) reportedMake una help me warn “TEMU”, I no fit dey on Snapchat in peace
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Lakshya Lark (@lakshyalark) reported@MaxWinebach I don't use Snapchat, so no problem
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Tech Mitnick (@TechMNOfficial) reported@De_No_Van @snapchatsupport I can fix ss06 error. Send me a message for assistance.
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Johnny Haig (@JohnnyHaig91539) reportedHe had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.
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Emma Hayes (@Emmahayes098) reported@AnamBaksh126348 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.
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Pxeudo (@SonofAdeyemii) reported@Snapchat @snapchatsupport We should be able to reply stickers....please fix that.
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♕︎ (@gasgodjulio) reported@JuanPee24 His cameraman is also simultaneously uploading to Snapchat which gets him paid and his editor is on standby waiting to clip and upload to YouTube which also gets him paid… Infinite money glitch.
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john (@NSpazzyyy) reported@snapchatsupport I just did, can you please help me I’ve had this issue for so long @snapchatsupport