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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (19%)
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Connection (18%)
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App Crashing (16%)
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Messaging (16%)
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Multimedia (15%)
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Glitches (15%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Morgantown |
Glitches | |
 Aubagne |
Glitches | |
| Nancy |
Multimedia | |
 Auckland |
Glitches | |
 Dudley |
App Crashing | |
| Le Mée-sur-Seine |
Video |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Jai Byrd
(@therealj_byrd) reported
@Snapchat @snapchatsupport @SnapForBusiness I have tried twice to create a campaign using your platform. I am talking to yet another agent via the chat that’s embedded within your system and they aren’t helping me. Do you have any people that can help?
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Baby nice girl
(@gilgameshxo) reported
@KB21182338 @Snapchat Did you get back into it yet? I’m having the same issue
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Chris Marion
(@chrismarion100) reported
@snapchatsupport Do you take down accounts that are using Snapchat to spread false information about people?
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Asad Ali
(@TrikerAsad) reported
@Snapchat i request you to turn on guard on Snapchat stories,its necessary because my friends take Screenshots or record video of my snaps and posted it on another plat forms.This is issue not only for me there is too much who faced this issue so please update Snapchat. @Snap
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Boston Crane
(@BostonCrane) reported
Do not ever contact random "Hackers" that can unlock your Snapchat account it is a scam because people are desperate to fix this issue
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Boston Crane
(@BostonCrane) reported
@snapchatsupport @llliiibbb__ still broken a year later
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ASR🧊
(@Whoxxasr) reported
Is there any filter on Snapchat to fix my face ??
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TEM MARTINEZ
(@tem_mart) reported
@chrismarion100 @snapchatsupport It's crazy isn't it, I nearly lost it when I got hacked weeks back, to top it up, I've had that account for 7yrs, I'm just glad I got it back with the help of (mattfixxer) on Instagram. You should reach out to him via IG.
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Tom
(@Tom31913483) reported
@6ixmadeit_ @snapchatsupport @Snapchat If you wait for them to fix it then you wait for ages just message valsolutons24 on Instagram that’s the guy that fixed mine
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Finn
(@FinnHELP_) reported
@RimshaKhan59 @snapchatsupport No need to panic, Just send a direct message I can help recover your account
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~Kevinhack~
(@Kevin_hack_) reported
If you need Help with recovering any Hacked Account, Mails, Tiktok, Snapchat, Instagram etc.. I'm available 24/7
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Just Will
(@wmonk_1978) reported
@tombennett71 Imagine if parents read with their kids, sat round a table to talk and actually kept them off Snapchat and Insta until they were mature enough to handle it. They could help them explore rather than becoming digitally feral comparing others’ front stage with their back stage.
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caylin scott
(@ScottCaylin) reported
@snapchatsupport help me asap!
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Sweet Girl
(@SweetGi36053077) reported
@Cziammeowmy @snapchatsupport If you really need your account back then contacting support here is trash because all you keep getting from them is automated messages which so annoying just reach out to @drewtech_01 on twitter who helped me in getting mine recovered easily without stress he can help you out
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Samraddhi
(@Cziammeowmy) reported
@snapchatsupport as a platform Snapchat should always solve the bugs and problems at the earliest people tend to stop using the app when they realise the problems nd bugs are increasing day by day and the team is not resolving issues.
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Samraddhi
(@Cziammeowmy) reported
@snapchatsupport pls help me recover my photos Snapchat should have an option. Eventually i saved my memories but now they are missing.
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HappyDappyHippie
(@DappyHippie) reported
@Snapchat @snapchatsupport fix your ******* ads. One ad pops up on stories and I'm sent back at least 3 snapchats everytime. I'm literally not watching anything on snapchat because of how irritating it is.
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TEM MARTINEZ
(@tem_mart) reported
@maazmohd787 @snapchatsupport It's crazy isn't it, I nearly lost it when I got hacked weeks back, to top it up, I've had that account for 7yrs, I'm just glad I got it back with the help of (mattfixxer) on Instagram. You should reach out to him via IG.
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Rimsha Khan
(@RimshaKhan59) reported
@snapchatsupport Hey please fix my problem asap. Someone hacked my account and changed the password now deactivated my account. I'm not able to reset the password through my gmail and Mobile number now. Please get back my account asap. This is really very very important. Help.
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Jeremy Stone
(@JeremyS47488067) reported
@chrismarion100 @snapchatsupport Hey mate I had the same issue last time and the support team didn't help I was something else until I met @Dye_Techz on Instagram. He fixed it without delay, You can message him. His trustworthy
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open mind, open body
(@heightenedsoul) reported
@beriisshaa @snapchatsupport The snap team always behave that way, disabling and deleting accounts unjustly and they don’t do anything about it, forgetting we have so many special memories on there, I had to get help from @ the_nethackz on Instagram for my account recovery because support didn’t give a damn
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Patrick Sarsfield
(@PatrickSarsfi11) reported
@Chrissy1b I've seen a lot of traveller children in school bullying other traveller children. Terrible fights even at junior infants. The level of hate in children that young was frightening. And it was learned at home. This feuding is so damaging Youtube,snapchat etc are complicit.
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Boston Crane
(@BostonCrane) reported
@snapchatsupport this is still a problem even though it's been a year
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ceci 🦦🫧
(@55ontrack) reported
im gonna be honest here that weird cursed Snapchat filter that everyone is using is terrible and if I see one more picture with it im going to lose my mind
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Fields brooks
(@Fieldsbrooks1) reported
@BostonCrane @snapchatsupport I advise you contact @drewtech_01 on twitter if you have issue with your account
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KB
(@KB21182338) reported
@gilgameshxo @Snapchat No, i still have the same problem. Am just gonna wait till tomorrow and see
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Baby nice girl
(@gilgameshxo) reported
@snapchatsupport You guys permanently banned me for making a joke on my private story. Help me get my account back
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Eric Maleeky
(@EMaleeky) reported
No delay Hurry Inbox me Now!! If you need Help Recovering from Hack and Unauthorised Access. Account Hack, Wallet Hack, Tiktok, Instagram, Facebook, Bitcoin, Coinbase... I'm Available 24/7 #hacked #snapchatsupport #gmail
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Aaliyah
(@Aaliyah70718054) reported
@snapchatsupport you guys have yet to contact me about my account. This is the worst customer service ever!! Completely unprofessional and automated. I didn’t know @Snapchat was so out dated with their customer service care. Thousands of people need a better solution!!
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Boston Crane
(@BostonCrane) reported
@ashleyraina1 @snapchatsupport still having this problem a year later