Snapchat status: messaging issues and outage reports

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 10, 4:30 PM GMT+5:30	0	0
Apr 10, 4:50 PM GMT+5:30	0	0
Apr 10, 5:10 PM GMT+5:30	0	0
Apr 10, 5:30 PM GMT+5:30	0	0
Apr 10, 5:50 PM GMT+5:30	0	0
Apr 10, 6:10 PM GMT+5:30	0	0
Apr 10, 6:30 PM GMT+5:30	0	0
Apr 10, 6:50 PM GMT+5:30	0	0
Apr 10, 7:10 PM GMT+5:30	0	0
Apr 10, 7:30 PM GMT+5:30	0	0
Apr 10, 7:50 PM GMT+5:30	0	0
Apr 10, 8:10 PM GMT+5:30	0	0
Apr 10, 8:30 PM GMT+5:30	0	0
Apr 10, 8:50 PM GMT+5:30	0	0
Apr 10, 9:10 PM GMT+5:30	0	0
Apr 10, 9:30 PM GMT+5:30	0	0
Apr 10, 9:50 PM GMT+5:30	0	0
Apr 10, 10:10 PM GMT+5:30	0	0
Apr 10, 10:30 PM GMT+5:30	0	0
Apr 10, 10:50 PM GMT+5:30	0	0
Apr 10, 11:10 PM GMT+5:30	0	0
Apr 10, 11:30 PM GMT+5:30	0	0
Apr 10, 11:50 PM GMT+5:30	0	0
Apr 11, 12:10 AM GMT+5:30	0	0
Apr 11, 12:30 AM GMT+5:30	0	0
Apr 11, 12:50 AM GMT+5:30	0	0
Apr 11, 1:10 AM GMT+5:30	0	0
Apr 11, 1:30 AM GMT+5:30	0	0
Apr 11, 1:50 AM GMT+5:30	0	0
Apr 11, 2:10 AM GMT+5:30	0	0
Apr 11, 2:30 AM GMT+5:30	0	0
Apr 11, 2:50 AM GMT+5:30	0	0
Apr 11, 3:10 AM GMT+5:30	0	0
Apr 11, 3:30 AM GMT+5:30	0	0
Apr 11, 3:50 AM GMT+5:30	0	0
Apr 11, 4:10 AM GMT+5:30	0	0
Apr 11, 4:30 AM GMT+5:30	0	0
Apr 11, 4:50 AM GMT+5:30	0	0
Apr 11, 5:10 AM GMT+5:30	0	0
Apr 11, 5:30 AM GMT+5:30	0	0
Apr 11, 5:50 AM GMT+5:30	0	0
Apr 11, 6:10 AM GMT+5:30	0	0
Apr 11, 6:30 AM GMT+5:30	0	0
Apr 11, 6:50 AM GMT+5:30	0	0
Apr 11, 7:10 AM GMT+5:30	0	0
Apr 11, 7:30 AM GMT+5:30	0	0
Apr 11, 7:50 AM GMT+5:30	0	0
Apr 11, 8:10 AM GMT+5:30	0	0
Apr 11, 8:30 AM GMT+5:30	0	0
Apr 11, 8:50 AM GMT+5:30	0	0
Apr 11, 9:10 AM GMT+5:30	0	0
Apr 11, 9:30 AM GMT+5:30	0	0
Apr 11, 9:50 AM GMT+5:30	0	0
Apr 11, 10:10 AM GMT+5:30	0	0
Apr 11, 10:30 AM GMT+5:30	0	0
Apr 11, 10:50 AM GMT+5:30	0	0
Apr 11, 11:10 AM GMT+5:30	0	0
Apr 11, 11:30 AM GMT+5:30	0	0
Apr 11, 11:50 AM GMT+5:30	0	0
Apr 11, 12:10 PM GMT+5:30	0	0
Apr 11, 12:30 PM GMT+5:30	0	0
Apr 11, 12:50 PM GMT+5:30	0	0
Apr 11, 1:10 PM GMT+5:30	0	0
Apr 11, 1:30 PM GMT+5:30	0	0
Apr 11, 1:50 PM GMT+5:30	0	0
Apr 11, 2:10 PM GMT+5:30	0	0
Apr 11, 2:30 PM GMT+5:30	0	0
Apr 11, 2:50 PM GMT+5:30	0	0
Apr 11, 3:10 PM GMT+5:30	0	0
Apr 11, 3:30 PM GMT+5:30	0	0
Apr 11, 3:50 PM GMT+5:30	0	0
Apr 11, 4:10 PM GMT+5:30	0	0
Apr 11, 4:30 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

Connection (22%)
Messaging (19%)
Glitches (19%)
Multimedia (16%)
App Crashing (11%)
Sign in (8%)
Video (5%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Dallas	Glitches	13 hours ago
Coyoacán	Multimedia	6 days ago
Honolulu	Connection	7 days ago
Pleasant Grove	Sign in	11 days ago
Hyderabad	Messaging	12 days ago
Lyon	Multimedia	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

Tech Mitnick (@TechMNOfficial) reported 4 minutes ago
@JordanT4213 @snapchatsupport I can resolve your issue.
Sam Murphy (@Sammyjo13355) reported 4 minutes ago
@snapchatsupport I’ve tried logging in to my Snapchat account a couple of days ago and says I’m locked for violating community guidelines?. I’ve read through your guidelines and I haven’t breached any of them, need help knowing why. My Snapchat is s_murphy1335, thanks
Anurag Bhati (@anurag_bhati) reported 6 minutes ago
@SupportSnap Hello dear Snapchat Am not able to login my Snapchat account I have 2 accounts on same number my login I’d is Anurag_bhati1 which am not able to login since long plz help me out on it Contact details what’s app : +919000007524 Hope for you reply asap Thanku
Dilan Esper (@dilanesper) reported 8 minutes ago
@kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.
Mama Lanz 💫 (@mamalanz_) reported 10 minutes ago
Josh can play with a lot of things. But one thing he never has to question is proof. I got the messages from our very first text. Down to Snapchat. Play w someone else.
Krishna Bhati (@Krishna_Bhati53) reported 11 minutes ago
@Snapchat @snapchatsupport @Snap hello it’s my humble request to you please unlock my account and unbanned my device now it has been so long with snap and I can’t take it anymore feeling so depressed and stressed just help me and I will do whatever it takes but please help me
Riri (@Rir_i6) reported 11 minutes ago
@snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?
Emma Hayes (@Emmahayes098) reported 12 minutes ago
@AnamBaksh126348 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.
𝐀 (@37nla) reported 12 minutes ago
@Snapchat @dilliantheceleb Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.
vincent is on #veratwt (@itoohatedrratio) reported 15 minutes ago
@azuxky omfg wait i just accidentally face revealed HELP i sent this to amy on snapchat once
Dark Lord (@DarkLordOfHeart) reported 16 minutes ago
@vishhii_12 I had made 572 streak with khushi but she suddenly decided to not active in snapchat anymore so when this streak was broken and I had deleted the snapchat app
Iqbal Doulatzai (@selfmade1008) reported 16 minutes ago
@snapchatsupport my account got permanently locked, this is not fair i didn’t get no warnings… please help me
Jules (@julesw1lko) reported 19 minutes ago
@thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.
James Kennedy (@Hitman5545) reported 24 minutes ago
@Tera_ReynoldsRN @charliekirk11 Tiktok is the worse social media platform that along with Snapchat they help Predators pray on children. And this isn't an exaggeration
Johnny Haig (@JohnnyHaig91539) reported 24 minutes ago
He had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.
ana brooks (@anabebrooks) reported 26 minutes ago
@snapchatsupport i've reached out to snapchat support via email multiple times only to be ignored. my account was erroneously banned and i really need help in recovering it. i have not violated any guidelines (yes, i have thoroughly reviewed them). someone please help me.
Annie (@AnnieBeale1) reported 27 minutes ago
I'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?
優木せつ菜 🇯🇵 | Love Live Superstar S3 SZN (@Nljigakulive) reported 28 minutes ago
Had a group of annoying girls recording the whole movie, taking pictures on their Snapchat and talking throughout. Worst cinema experience in a minute. If you can’t put your phone down to watch a movie stay ******** home.
Stewart 🅰 (@Auswart) reported 29 minutes ago
@CrimeLdn This is to show you how much the society has broken, killing your fellow teenager because of a Snapchat video. He should be in the prison for rest of his miserable life.
Tech Mitnick (@TechMNOfficial) reported 34 minutes ago
@Asia86010967243 @snapchatsupport I can resolve your issue. Send a message for assistance.
♕︎ (@gasgodjulio) reported 37 minutes ago
@JuanPee24 His cameraman is also simultaneously uploading to Snapchat which gets him paid and his editor is on standby waiting to clip and upload to YouTube which also gets him paid… Infinite money glitch.
Krishna Bhati (@Krishna_Bhati53) reported 38 minutes ago
@Snapchat @snapchatsupport how can you be so cruel at least reply to any one of the posts i have been writing them just in an hope that the team will look into this and will help in resolving my problem but you people are just ignoring them at all why are you doing so. Pls answer
jul🍊 (@narutt0es) reported 39 minutes ago
MY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN
Larry Connell (@LarryConne41404) reported 44 minutes ago
@NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.
🧚🏾‍♀️🦄 (@purplegawddess) reported 45 minutes ago
@Saweetie Do you need help running your Snapchat? Cause why you’re not posting on there?
manohar kumar (@JMonica62) reported 45 minutes ago
@pretty_bae77 @snapchatsupport Contact @Louiscr4ck , they'll rectify the issue.
Devin Williams (@DevinWilli82026) reported 46 minutes ago
The quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.
Yadav (@Yadav7672059141) reported 46 minutes ago
@snapchatsupport Sir it's been 6 months since I have been waiting for the mail, please tell me sir I have not even received a reply to my mail, in how many years will I get any help, sir I am not getting any help, it is just said that I am helping.
Jen Loo (@jtotheloo) reported 56 minutes ago
@snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request
Lisa (@Fahriz_dedy) reported 59 minutes ago
@DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.