Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• Messaging (34%)
• Connection (25%)
• Glitches (19%)
• App Crashing (9%)
• Sign in (6%)
• Video (6%)
• Multimedia (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Strasbourg	Connection	7 days ago
Chhindwāra	Glitches	11 days ago
Angers	Messaging	13 days ago
Kolkata	Glitches	13 days ago
Mont-de-Marsan	Messaging	14 days ago
Paris	Messaging	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝐀 (@37nla) reported 1 minute ago

  @snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

• 
  Johnson Chrysler (@AnaLuizaVicent9) reported 2 minutes ago

  @SumitNagrale5 @snapchatsupport I recently got help from @Louiscr4ck when this happened to me..

• 
  Larry Connell (@LarryConne41404) reported 2 minutes ago

  @NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.

• 
  Jen Loo (@jtotheloo) reported 3 minutes ago

  @snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request

• 
  Daniel (@dnl4dnl) reported 6 minutes ago

  @Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community

• 
  GrammyNominatedVnArtist (@sweetpopee) reported 9 minutes ago

  lmaoooo the streets are fighting back on snapchat oo! call me a hater but all i know is ordering bottle service with ‘**** the fbi’ in flashing lights as a criminal is certainly a choice 💀💀

• 
  Mr. Mawusi (~bigM) (@mr_mawusi) reported 10 minutes ago

  Otumfor’s son is in trouble this month on Snapchat 😭

• 
  hexther (@hextherrrr) reported 10 minutes ago

  @snapchatsupport Pleaseeeeee help me!!! I’ve had 3 accounts banned now for “violating community guidelines”, and cannot get an answer or response to anything! I seriously have not done anything and need your help.

• 
  ♕︎ (@gasgodjulio) reported 15 minutes ago

  @JuanPee24 His cameraman is also simultaneously uploading to Snapchat which gets him paid and his editor is on standby waiting to clip and upload to YouTube which also gets him paid… Infinite money glitch.

• 
  ImAnIdiot 🗣 (@Alcoholi4Life) reported 19 minutes ago

  @Dallas_OhMy How do I get a hold of customer service to get a refund for #Snapchat ? Asking for ....... a .... don't have friends so asking for me self

• 
  HONOURIS 👑 (@UR_HIGHNES) reported 27 minutes ago

  The way women take successfully bully men away from using Snapchat filters needs to be studied. Woman go use filter take look good but if man use am na problem. MMS.

• 
  john (@NSpazzyyy) reported 30 minutes ago

  @snapchatsupport I just did, can you please help me I’ve had this issue for so long @snapchatsupport

• 
  優木 せつ菜 🇯🇵 | Love Live Superstar S3 SZN (@Nljigakulive) reported 31 minutes ago

  Had a group of annoying girls recording the whole movie, taking pictures on their Snapchat and talking throughout. Worst cinema experience in a minute. If you can’t put your phone down to watch a movie stay ******** home.

• 
  floralentri ♱ (@casiings) reported 31 minutes ago

  @TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..

• 
  Epic Games (@flpcvet5) reported 31 minutes ago

  Hi @SnapchatSupport, I’ve been temporarily banned again for “unauthorized third-party apps”—something I haven’t used. Last time it was 7 days, now it’s 30. I’ve tried email support but got no real help. Can someone please explain why this keeps happening?

• 
  Annie (@AnnieBeale1) reported 33 minutes ago

  I'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?

• 
  Riri (@Rir_i6) reported 34 minutes ago

  @snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏

• 
  Alison (@Alimoe05192) reported 34 minutes ago

  Fentanyl killed Ira &we know who he got it from &the people that didn’t get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still won’t help us get justice in Waterloo. You see why I don’t like them now?

• 
  i like oranges (@orangepeelsare) reported 38 minutes ago

  I don’t use Snapchat a lot so I really don’t have room to talk but I have gone down 2 spaces on my fine shyts best friends list and I AM GONNA LOSE IT never asking my grandma for Snapchat premium again

• 
  🏴‍☠️W3ND1G0🏴‍☠️🪶🟧 (@2A_W3ND1G0) reported 38 minutes ago

  My mom just discovered Snapchat filters. God help us....

• 
  o kumar (@zainaljrock) reported 39 minutes ago

  @anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help

• 
  sav (@JustABirdShirt) reported 40 minutes ago

  @talleyberrybaby I got in trouble for criticizing the tariffs in my private Snapchat story because one of my coworkers saw it and it hurt her feelings ):

• 
  Stewart 🅰 (@Auswart) reported 41 minutes ago

  @CrimeLdn This is to show you how much the society has broken, killing your fellow teenager because of a Snapchat video. He should be in the prison for rest of his miserable life.

• 
  Raffi Davidow (@DavidowRaffi) reported 47 minutes ago

  @snapchatsupport need some help. My sons account (davi.dow) was disabled for not following community standards but he didn't post anything that breaks the standards. Could you help us figure out what happened and how we can restore it ?

• 
  Grok (@grok) reported 48 minutes ago

  No official evidence supports a difference between "Sent a Snap" and "Sent You a Snap" on Snapchat. Both can appear for individual or group snaps, per sources like SimplyMac and Snapchat's help pages. Some users speculate "Sent You a Snap" feels more personal, but this lacks confirmation and is unreliable. Checking snap content or scores may offer clues, but these methods aren't definitive.

• 
  𝒦𝒾𝓃𝑔 👑 𝓐𝓭𝓮𝓸𝔂𝓮 🍁🐬 (@Dipsonytosh) reported 48 minutes ago

  @Wizarab10 You met her on Snapchat and automatically concluded she's decent... Mind you nobody is decent till proven so, bro is broken for life 💔😮‍💨

• 
  Edward Forster (@EdwardFors6080) reported 51 minutes ago

  The quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.

• 
  𝓙𝓪𝓬𝓴𝓲𝓮 (@medusajacky) reported 53 minutes ago

  my snapchat memories always make my eyes watery 🥹 ugh I wish my parents were still down the street from me

• 
  jebill. (@jebill_) reported 56 minutes ago

  @TheGaBrit snapchat will take your account down if you don't cover the name

• 
  Max “Hawk Tuah” Tills (@WIACMax) reported 57 minutes ago

  when are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help