Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• Messaging (35%)
• Connection (24%)
• Glitches (20%)
• App Crashing (11%)
• Video (5%)
• Sign in (4%)
• Multimedia (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Lille	Connection	1 day ago
Paris	Messaging	2 days ago
Clermont-Ferrand	App Crashing	4 days ago
Pune	Glitches	5 days ago
Strasbourg	Connection	13 days ago
Chhindwāra	Glitches	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🧚🏾‍♀️🦄 (@purplegawddess) reported 5 minutes ago

  @Saweetie Do you need help running your Snapchat? Cause why you’re not posting on there?

• 
  o kumar (@zainaljrock) reported 6 minutes ago

  @anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help

• 
  khush_pb (@khush_x2) reported 7 minutes ago

  @Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this

• 
  𝒦𝒾𝓃𝑔 👑 𝓐𝓭𝓮𝓸𝔂𝓮 🍁🐬 (@Dipsonytosh) reported 7 minutes ago

  @Wizarab10 You met her on Snapchat and automatically concluded she's decent... Mind you nobody is decent till proven so, bro is broken for life 💔😮‍💨

• 
  john (@NSpazzyyy) reported 7 minutes ago

  @snapchatsupport please help me, I’ve had 2 accounts banned and genuinely I don’t know why, and I mean that I’m not sure why, my new acc has been banned with 600k snapscore and my other one had 1.1 mil, it’s seriously annoying and im unable to make a new acc as it doesn’t let me,

• 
  Devin Williams (@DevinWilli82026) reported 7 minutes ago

  The quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.

• 
  Yadav (@Yadav7672059141) reported 8 minutes ago

  @snapchatsupport Sir, I am troubled since last 6 months. I have sent mail on snapchat support 25 times even though it was not my fault and your team is not helping me. Please help me. My device got unbanned

• 
  ana brooks (@anabebrooks) reported 8 minutes ago

  @snapchatsupport i've tried reaching out via email several times. snapchat support is ignoring all my emails and i'm getting frustrated. my account was banned despite the fact that i haven't violated any guidelines (yes, i thoroughly reviewed them). can someone please help me?

• 
  Krishna Bhati (@Krishna_Bhati53) reported 10 minutes ago

  No action has been taken from @Snapchat @snapchatsupport why you people are not understanding my problem my new device just got banned and my id with more than 1 crore snapscore and lots of memories have been locked please take some action or should I appeal it in higher level.

• 
  E. (@Bombon_210) reported 11 minutes ago

  I don’t really use my FB unless I’m on my MacBook since I don’t remember my password but it’s saved on there so. Yes I can recover password but it’s just not that important to me obviously lol Snapchat and insta I use occasionally. I have no issues with her checking my socials

• 
  jebill. (@jebill_) reported 16 minutes ago

  @TheGaBrit snapchat will take your account down if you don't cover the name

• 
  B 1 (@inzvxc) reported 21 minutes ago

  @snapchatsupport I lost access to my old phone number which is linked to my Spotlight wallet. The number was recycled and now belongs to someone else. I can’t access my earnings. Please help!

• 
  Rachel Bingham (@Rachel_25251) reported 24 minutes ago

  @Charlie113617 @snapchatsupport Losing 5 years of memories without warning is terrible. Try messaging @AJTheTech he’s helped people in similar situations recover their Snapchat access and get their memories back.

• 
  Gagan Suie (@GaganSuie) reported 27 minutes ago

  Hands down the worst social media subscriptions (borderline scams): LinkedIn Twitter Snapchat

• 
  Sam Murphy (@Sammyjo13355) reported 31 minutes ago

  @snapchatsupport I’ve tried logging in to my Snapchat account a couple of days ago and says I’m locked for violating community guidelines?. I’ve read through your guidelines and I haven’t breached any of them, need help knowing why. My Snapchat is s_murphy1335, thanks

• 
  E ✪ (@Yungsterzz) reported 33 minutes ago

  idk snapchat must be down

• 
  優木 せつ菜 🇯🇵 | Love Live Superstar S3 SZN (@Nljigakulive) reported 34 minutes ago

  Had a group of annoying girls recording the whole movie, taking pictures on their Snapchat and talking throughout. Worst cinema experience in a minute. If you can’t put your phone down to watch a movie stay ******** home.

• 
  Lisa (@Fahriz_dedy) reported 34 minutes ago

  @DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.

• 
  Max “Hawk Tuah” Tills (@WIACMax) reported 37 minutes ago

  when are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help

• 
  Cupcake 🧁 (@_lil__cupcake_) reported 41 minutes ago

  Snapchat: *acting up* Me: lemme see if this needs an update Snapchat: *has an update* Me: *updates it* Snapchat: **** you. You thought that would fix that mysterious tcking noise? Nope. Suffer

• 
  Grok (@grok) reported 42 minutes ago

  No official evidence supports a difference between "Sent a Snap" and "Sent You a Snap" on Snapchat. Both can appear for individual or group snaps, per sources like SimplyMac and Snapchat's help pages. Some users speculate "Sent You a Snap" feels more personal, but this lacks confirmation and is unreliable. Checking snap content or scores may offer clues, but these methods aren't definitive.

• 
  The Sandman 2 (@Joe_Palooka_2) reported 46 minutes ago

  @attackdogX Cellphones are a problem for school age kids. So much drama caused by such a little device at schools. Kids threatening each other and getting into fights via Snapchat. I don’t think most school aged kids are responsible enough to have cellphones tbh.

• 
  OBATA OSU AJO ANU 🙌 (@Osinakachi5314) reported 46 minutes ago

  @Wizarab10 Person wey dey Snapchat dey post up and down na os wey carry market dey advertise

• 
  5.6 (@hourandthirty) reported 46 minutes ago

  You talk to eachother for a bit Then add eachother on snapchat Talk a bit more He slides it into the convo You say i don’t He ends the convo faster than lightning Might delete u now Or text you a couple of weeks later saying he’s the problem and not u Unadds you The end.

• 
  🏴‍☠️W3ND1G0🏴‍☠️🪶🟧 (@2A_W3ND1G0) reported 47 minutes ago

  My mom just discovered Snapchat filters. God help us....

• 
  Riri (@Rir_i6) reported 48 minutes ago

  @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

• 
  Todd (@CeleryTodd) reported 49 minutes ago

  if a dating app for “cheating” has ever existed, it would be Snapchat Quick-Add lonely, terrible moms all looking to cheat on their (alleged “separated from”) husbands a degenerate place

• 
  Krishna Bhati (@Krishna_Bhati53) reported 54 minutes ago

  @Snapchat @snapchatsupport how can you be so cruel at least reply to any one of the posts i have been writing them just in an hope that the team will look into this and will help in resolving my problem but you people are just ignoring them at all why are you doing so. Pls answer

• 
  Serena Steele (@Sylviasaves) reported 57 minutes ago

  @Rue780 @snapchatsupport Try talking to this dude @merlins_tools he can help recover your account, paid him to get mine back

• 
  YKGH (@YouKnowGhana) reported 1 hour ago

  @Capiito85 Capi, she is making too many unforced errors. She is even giving the feds clues. If I were an agent, I would try to establish a link between her and the accused, and subpoena her Snapchat, Instagram, WhatsApp etc . Her temperament makes me believe I would uncover something.