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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (35%)
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App Crashing (18%)
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Messaging (18%)
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Connection (14%)
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Glitches (7%)
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Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| App Crashing | ||
| Video | ||
| App Crashing | ||
| Connection | ||
| Messaging | ||
| Connection |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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car
(@sharpaystwat) reported
@Snapchat @snapchatsupport i am still waiting for my account to be unlocked!!!!!! almost 24 hours. someone help me fix this!
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Lucy👸🏼
(@lucyalicee1) reported
U can’t hold Snapchat stories down anymore, how annoying
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jackie
(@jackieramirezz) reported
thanks snapchat for creating a flashback of 2020 to remind myself how terrible this year was 🥰🥰
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Khalaf AL-Shammari
(@ALShamariKhalaf) reported
@snapchatsupport 😭😭This FAQ not helping me please I need your help
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thom
(@dnallaG) reported
snapchat is so terrible im so thankful its essentially outta my life at this point
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Sahina
(@MakreMeow) reported
Snapchat reminding me that I started 2020 with my car breaking down on a najor road 2 weeks after I had the service and MOT done
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Brady
(@_cxlwhu) reported
If i post my snapchat 2020 wrapped video im in big trouble😩
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King LeeYo ⚗️
(@LeeYo__LeeYo) reported
@snapchatsupport my notifications are broken on my beta testing account
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Michael
(@mikedockter21) reported
@Confused_Viewer @snapchatsupport How did they help? Seems shady, but I appreciate the response since @Snapchat is MIA...
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Hacky D
(@hacky_D240) reported
@AreeshaKhalid8 @snapchatsupport Kindly Dm I help recover accounts and fix bugs
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Robert
(@_BadLuckHarris) reported
I was reading about Snapchat on Twitter then decided I was bored of Snapchat and wanted to look at Twitter so I closed the app and opened it again I need HELP
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Hacky D
(@hacky_D240) reported
@ben28891951 @snapchatsupport Kindly Dm I help recover accounts and fix bugs
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dredviper
(@dredviperr) reported
@MeganHadden @Snapchat Kindly dm I can fix it
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Do it! Slap me bitch *SPITS* you mf whore
(@Rihannasidedude) reported
Snapchat must no want anyone using their app. The way that application dumbs down the quality of videos is atrocious.
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Lillybet
(@Lillybet831) reported
@Snapchat It would be amazing if you could help me retrieve my hacked account and respond to the DM I’ve sent you.
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زــينبـ
(@_ZeinabKh) reported
Hi @Snapchat I’ve changed my number and can’t access my Snapchat anymore. Verification code is being sent to my previous number which I don’t own anymore. Help?
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Sahina
(@MakreMeow) reported
Snapchat reminding me that I started 2020 with my car breaking down on a major road 2 weeks after I had the service and MOT done
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Matthew Huffman
(@Huffman2020) reported
So glad my Snapchat 2020 didn’t show me the times I had a mental breakdowns and the times when I was heart broken. Instead they showed me dogs. And I’m completely ok with that.
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Hacky D
(@hacky_D240) reported
@DouglasRahm @snapchatsupport @Snapchat Kindly Dm I help recover accounts and fix bugs
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Joe Canham
(@j0ecanham1414) reported
@snapchatsupport my snap score goes up from my point of view but when my friend checks my snap score it’s still stuck at what it was 2 days ago. Others have also complained about this please fix
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ًsleighla 🛷 cw // tøp
(@chlorinenation) reported
NOT SNAPCHAT SHOWING MY 2020 YEAR WRAP THINGY AND IT SHOWS ME RECOVERING FROM A BROKEN FOOT THEN MY CAR ACCIDENT 😭😭
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dredviper
(@dredviperr) reported
@_ZeinabKh @Snapchat Kindly send me a dm I can fix it
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tiffani⁷
(@yooniflrt) reported
hELP I DID THAT SNAPCHAT TREND WHERE YOU PRETEND TO BE WITH A CELEBRITY
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D
(@D38253976) reported
@snapchatsupport I never received an email saying that I broke any rules, yet I was still suspended. Can someone help with this?
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GreyVanMan
(@GreyVanMans) reported
@SinnfulSaturn Yo delete Snapchat problem solved
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Do it! Slap me bitch *SPITS* you mf whore
(@Rihannasidedude) reported
Snapchat must not want anyone using their app. The way that application dumbs down the quality of videos whether filmed in the app or uploaded from the camera roll is atrocious. Got videos in 2020 looking like videos from 2007
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Karo
(@purplecitrus_) reported
Can y’all please help, I’m a minor and my nudes are going to be posted by some guy on Snapchat because he wants 250 from the people who told him to. I can’t have this happen it’ll ruin my chances at getting into a nice school, a job, and people will **** shame me.
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Syd the sloth
(@heimsyd) reported
When people on snapchat send me excessive snaps about random ****, I honestly and truly do not know how to respond. Does it sound ****** if I say I just *don’t* care? Cause I’m not down for excessive snaps js
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Jessica
(@thisBIRDisword) reported
My #SnapChat recap of 2020 was absolutely terrible! But I appreciate that it didn’t go before the shutdown because it would’ve made me real sad.
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send good vibes
(@thesaucegoddess) reported
SNAPCHATS RECAP’S ONE AND ONLY BINGEWATCHING CATEGORY MEMORY IS THE SNAPCHAT I TOOK OF MY GRANDMOTHERS FUNERAL SERVICE