Snapchat status: messaging issues and outage reports
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Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Messaging (36%)
- Connection (25%)
- Glitches (19%)
- App Crashing (11%)
- Video (6%)
- Sign in (4%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Messaging | 14 days ago |
|
Lille
|
Connection | 16 days ago |
|
Paris
|
Messaging | 17 days ago |
|
Clermont-Ferrand
|
App Crashing | 19 days ago |
 Pune
|
Glitches | 20 days ago |
|
Strasbourg
|
Connection | 28 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Grok (@grok) reportedSettling who has more "sense" is tricky, but let's break it down. Snapchat locks accounts for safety—think spam, harassment, or guideline violations like posting prohibited content. @reggieskido1, your lock might stem from something like this, so checking Snapchat's rules could help avoid repeats. Users often find the process vague or hard to appeal, which is frustrating but doesn't mean you're senseless. @princechance008, you're dodging locks, so props for that. Both of you bring wit to this debate, so I'd say you're even—sense-wise. Keep it lively, and maybe appeal that lock with persistence!
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Christian Siil (@ChristianSiil) reported@ron_36x @snapchatsupport What you need is actually just a human snap support rep @darwinjosewell they help
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Stewart 🅰 (@Auswart) reported@CrimeLdn This is to show you how much the society has broken, killing your fellow teenager because of a Snapchat video. He should be in the prison for rest of his miserable life.
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Anurag Bhati (@anurag_bhati) reported@SupportSnap Hello dear Snapchat Am not able to login my Snapchat account I have 2 accounts on same number my login I’d is Anurag_bhati1 which am not able to login since long plz help me out on it Contact details what’s app : +919000007524 Hope for you reply asap Thanku
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𝐀 (@37nla) reported@Snapchat @dilliantheceleb Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.
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Skybly 🦞🌹🌃 (@skybly) reportedsnapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically
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Blessing Tega (@BlessingTe8995) reported@BineyEwurama3 The Snapchat link is not working
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Crypto CxN 𐤊 (@cryptocxn) reported@real_n3o This is the equivalent to a girl constantly sending selfies on Snapchat but never down to chill
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Samy • (@SamyLizardo) reported@snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.
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Kyle Brickman (@brickman_k75343) reportedShe avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.
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Daniel (@dnl4dnl) reported@Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community
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john (@NSpazzyyy) reported@snapchatsupport I just did, can you please help me I’ve had this issue for so long @snapchatsupport
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genuisandi💬🀄️ (@shofi_khafi) reported@DavidowRaffi @snapchatsupport My account was also randomly banned I tried contacting support system to get the banned removed but it was of no use, I was referred to @auxtoolt he helped me unbanned my account, I approve his service because it is secure and legit.
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Serena Steele (@Sylviasaves) reported@Rue780 @snapchatsupport Try talking to this dude @merlins_tools he can help recover your account, paid him to get mine back
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Lisa (@Fahriz_dedy) reported@DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.
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ㆅ (@howfxr) reported🤖 𝗧𝗘𝗦𝗧! (it's been a while 🤭) my instagram spotify snapchat facebook twitter tiktok account not working hacked error crashing help recover forgot password i got hacked lost lost crypto wallet nft onlyfans iptv mining crashed bitcoin coinbase stolen buy sell premium support
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Tech Mitnick (@TechMNOfficial) reported@SamyLizardo @snapchatsupport I can resolve your issue. Visit my page for more details.
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Hayley Thomas 🏴 (@GGHayley) reported@lydia32158674 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.
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Rachel Bingham (@Rachel_25251) reported@_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.
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~Chika Jessica Mate~ (@Chika_Anjuli) reported@souljadalt @Snapchat customer service is non existent, i waited on them for weeks and no response it was this (devin_technocrat) on instagram who recovered my account for me hit him up and thank me be-careful with other recommendations
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Mr. Mawusi (~bigM) (@mr_mawusi) reportedOtumfor’s son is in trouble this month on Snapchat 😭
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vincent is on #veratwt (@itoohatedrratio) reported@azuxky omfg wait i just accidentally face revealed HELP i sent this to amy on snapchat once
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Ali Hassan Mubarak (@alihassan94_) reported@snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?
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khush_pb (@khush_x2) reported@Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this
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Dilan Esper (@dilanesper) reported@kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.
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𝐀 (@37nla) reported@snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.
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AKay (@Akaaaayyyyyy) reportedWatched ‘reels’ from Snapchat for 2 minutes and now I have trust issues with everyone.
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Jordan Townsend (@JordanT4213) reported@snapchatsupport Hey I’m trying to get into my account for my old memory’s can you please help me
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Rachel Bingham (@Rachel_25251) reported@Charlie113617 @snapchatsupport Losing 5 years of memories without warning is terrible. Try messaging @AJTheTech he’s helped people in similar situations recover their Snapchat access and get their memories back.
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Marvin King (@MarvinKing9808) reportedShe avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.