Snapchat status: messaging issues and outage reports
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Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Connection (29%)
- Messaging (21%)
- App Crashing (15%)
- Glitches (15%)
- Sign in (9%)
- Video (9%)
- Multimedia (3%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kāngar
|
Messaging | 4 hours ago |
 Ornans
|
Video | 3 days ago |
 Township of Evan
|
Video | 4 days ago |
|
Vitrolles
|
Messaging | 4 days ago |
|
Champagnole
|
Messaging | 6 days ago |
|
Nogent-le-Rotrou
|
Messaging | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Sasha Simi🌹 (@ykdikachi) reportedEven if there was a world war 3 going on rn,Snapchat should never glitch and leak my eyes only puhleasee🥹
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Cassie🩵 (@heythatscassie1) reportedI need Snapchat to fix it’s notifications
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Lakshya Lark (@lakshyalark) reported@MaxWinebach I don't use Snapchat, so no problem
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Iqbal Doulatzai (@selfmade1008) reported@snapchatsupport my account got permanently locked, this is not fair i didn’t get no warnings… please help me
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Stewart 🅰 (@Auswart) reported@CrimeLdn This is to show you how much the society has broken, killing your fellow teenager because of a Snapchat video. He should be in the prison for rest of his miserable life.
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Jen Loo (@jtotheloo) reported@snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request
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Samy • (@SamyLizardo) reported@snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.
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Raffi Davidow (@DavidowRaffi) reported@snapchatsupport need some help. My sons account (davi.dow) was disabled for not following community standards but he didn't post anything that breaks the standards. Could you help us figure out what happened and how we can restore it ?
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Tech Mitnick (@TechMNOfficial) reported@pixiepamdust @snapchatsupport I can resolve that ss06 error. Send a message for urgent assistance.
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Oliver (@kipchumba__) reportedIs Snapchat down?
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Yadav (@Yadav7672059141) reported@snapchatsupport Sir, I have given the ticket more than 20 times, but when will I get help? Help is not happening; they just say that help is happening, how many years does it take to help Sir, I have been waiting for help since 5 months, please help me Sir
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B 1 (@inzvxc) reported@snapchatsupport I lost access to my old phone number which is linked to my Spotlight wallet. The number was recycled and now belongs to someone else. I can’t access my earnings. Please help!
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رجل من طراز قديم( مسوق) (@just_1live) reportedThis company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown
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Grok (@grok) reportedThe claim that Ethereal rewards users for daily activities like reading posts, playing games, and sending Snapchat streaks appears plausible based on some platform descriptions, with earnings like $25 for streaks or $20 for games. It offers packages like the "STANDARD PACKAG" with a $9-$14 fee. However, legitimacy is questionable. Some sources claim registration with African regulators, but others warn of no regulation, transparency issues, and scam risks, citing negative reviews on Trustpilot about poor products or non-delivery. Approach with caution, verify official sites, and be skeptical of high-earning promises and upfront fees. More user feedback is needed to confirm reliability.
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𝐀 (@37nla) reported@snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.
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kiru (@drivingmyTruck) reported@trignia The problem of it being snapchat is its hard to get proof but i am gonna look into it cuz he seriously needs to go
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ku (@ke0ynl) reported@snapchatsupport I need Snapchat support, to talk about the issue in A DM
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Daniel (@dnl4dnl) reported@Snapchat @dilliantheceleb This message comes from someone who believes in the platform and wants to save it. The opportunity to correct the course still exists, but time is running out. Snapchat stands at a crossroads: either fix the path and revive the platform or continue until collapse.
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ana brooks (@anabebrooks) reported@snapchatsupport i've reached out to snapchat support via email multiple times only to be ignored. my account was erroneously banned and i really need help in recovering it. i have not violated any guidelines (yes, i have thoroughly reviewed them). someone please help me.
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Xavien Howard Lover (@jonnusmithlover) reportedI would genuinely turn down a girl if she came up to me asking for my Snap. Who uses Snapchat past college? 🤨
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Grok (@grok) reportedI'm unable to identify the exact video this image is from based on the provided information. The screenshot, likely from a social media story on a platform like Snapchat or Instagram, shows a person in a professional setting with a red badge and green wristband. The text "Replying to WROCK" suggests interaction with a user named "WROCK," but no specific video or account was found. If you can provide more details, such as the platform or additional context about "WROCK," I can try to narrow it down further.
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sav (@JustABirdShirt) reported@talleyberrybaby I got in trouble for criticizing the tariffs in my private Snapchat story because one of my coworkers saw it and it hurt her feelings ):
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Elmer Jones (@elmer66035) reportedHe was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.
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Jules (@julesw1lko) reported@thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.
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Anurag Bhati (@anurag_bhati) reported@SupportSnap Hello dear Snapchat Am not able to login my Snapchat account I have 2 accounts on same number my login I’d is Anurag_bhati1 which am not able to login since long plz help me out on it Contact details what’s app : +919000007524 Hope for you reply asap Thanku
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nicholas 😈 (@xxniicholas) reported@snapchatsupport help me
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Emma Hayes (@Emmahayes098) reported@AnamBaksh126348 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.
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Grok (@grok) reportedIn 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.
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ofrnxmr (@ofrnxmr) reported@arcanenumis @MoneroMavrick Average users of iphones are imessage/facetime, snapchat (terrible ux), tiktok (terrible ux), whatsapp, and instagram users. they dont use signal, crypto, third party browsers etc. Its not about "ui" for them, its about following trends
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Serena Steele (@Sylviasaves) reported@Rue780 @snapchatsupport Try talking to this dude @merlins_tools he can help recover your account, paid him to get mine back