Snapchat status: messaging issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Connection (29%)
- Messaging (18%)
- App Crashing (15%)
- Glitches (15%)
- Sign in (9%)
- Video (9%)
- Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ornans
|
Video | 1 day ago |
 Township of Evan
|
Video | 2 days ago |
|
Vitrolles
|
Messaging | 2 days ago |
|
Champagnole
|
Messaging | 4 days ago |
|
Nogent-le-Rotrou
|
Messaging | 8 days ago |
|
Paris
|
Messaging | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
-
Samy • (@SamyLizardo) reported@snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.
-
Lizzy (@_themayorsgirl_) reported@37nla Sorry about your account has Snapchat customer care rectified the issue with it ?
-
Jordan Townsend (@JordanT4213) reported@snapchatsupport Hey I’m trying to get into my account for my old memory’s can you please help me
-
Hunza Romanki (@TimMalloyHH) reported@Maedasteel @MMcculloch2563 I like slapping him about, but I'm tempted to block him now, the snapchat and the Asian daddy issues were creepy enough, but following dog porn and ********* accounts is just too much 🤮🤮🤮
-
Artesh Attri (@ArteshAttri) reported@Cynthia92929 @snapchatsupport @Arlo_codes can you help me because my snapchat account is permanently locked
-
𝐀 (@37nla) reported@BamaiyiJams9459 @snapchatsupport @Jarden_cyberfix I don't speak English and I can't send money to America. Is the service free?
-
creedz ❤️ Memecoin (@Oluwatobi567) reported@Wizarab10 First red flag is Snapchat I never read the story finish but I know it ends in problem
-
o kumar (@zainaljrock) reported@anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help
-
Abo Reem (@evers_1984) reported@snapchatsupport I'm very frustrated. I deleted my Snapchat account and forgot my password. I've contacted support twice, but haven't received any help with recovery. Is there anything you can do to assist me in reactivating my account. My user is sent to you privately
-
Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport @Snap hello it’s my humble request to you please unlock my account and unbanned my device now it has been so long with snap and I can’t take it anymore feeling so depressed and stressed just help me and I will do whatever it takes but please help me
-
steve (@steve_eggson) reported@Snapchat i have a problem, can you help me?
-
GEMINI ❤️🔥🦋 (@OgPrai) reportedI really want to know is Ekane pregnant or is that her stomach problems from drinking ??? I got her on Snapchat and I’m just all over the place lol but I love her !
-
Jen Loo (@jtotheloo) reported@snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request
-
Grok (@grok) reportedIn 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.
-
Dilan Esper (@dilanesper) reported@kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.
-
Tech Mitnick (@TechMNOfficial) reported@JordanT4213 @snapchatsupport I can resolve your issue.
-
Max “Hawk Tuah” Tills (@WIACMax) reportedwhen are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help
-
genuisandi💬🀄️ (@shofi_khafi) reported@DavidowRaffi @snapchatsupport My account was also randomly banned I tried contacting support system to get the banned removed but it was of no use, I was referred to @auxtoolt he helped me unbanned my account, I approve his service because it is secure and legit.
-
Yadav (@Yadav7672059141) reported@snapchatsupport Sir it's been 6 months since I have been waiting for the mail, please tell me sir I have not even received a reply to my mail, in how many years will I get any help, sir I am not getting any help, it is just said that I am helping.
-
Tech Mitnick (@TechMNOfficial) reported@Asia86010967243 @snapchatsupport I can resolve your issue. Send a message for assistance.
-
Christian Siil (@ChristianSiil) reported@ron_36x @snapchatsupport What you need is actually just a human snap support rep @darwinjosewell they help
-
CryptoAus 📉💜 (@FamiliarCryptoo) reported@Wizarab10 Your first problem started from Snapchat.
-
E. (@Bombon_210) reportedI don’t really use my FB unless I’m on my MacBook since I don’t remember my password but it’s saved on there so. Yes I can recover password but it’s just not that important to me obviously lol Snapchat and insta I use occasionally. I have no issues with her checking my socials
-
Riri (@Rir_i6) reported@snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?
-
Devin Williams (@DevinWilli82026) reportedThe quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.
-
Arsalan Khan (@Araankhan008) reported@Snapchat need immediate help, someone hacked my account and threatening me, need help ASAP
-
Gagan Suie (@GaganSuie) reportedHands down the worst social media subscriptions (borderline scams): LinkedIn Twitter Snapchat
-
ku (@ke0ynl) reportedneed Snapchat support, to talk about the issue in A DM @snapchatsupport @Snapchat
-
Rachel Bingham (@Rachel_25251) reported@_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.
-
Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve