Snapchat status: messaging issues and outage reports
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If you are having issues, please submit a report below.
Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Connection (29%)
- Messaging (23%)
- Glitches (14%)
- Multimedia (11%)
- App Crashing (11%)
- Sign in (9%)
- Video (3%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
App Crashing | 1 day ago |
 Dublin
|
Messaging | 6 days ago |
 Bangor
|
Connection | 7 days ago |
|
Dublin
|
Messaging | 7 days ago |
 Toronto
|
Connection | 11 days ago |
 Dallas
|
Glitches | 12 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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genuisandi💬🀄️ (@shofi_khafi) reported@DavidowRaffi @snapchatsupport My account was also randomly banned I tried contacting support system to get the banned removed but it was of no use, I was referred to @auxtoolt he helped me unbanned my account, I approve his service because it is secure and legit.
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khush_pb (@khush_x2) reported@Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this
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john (@NSpazzyyy) reported@snapchatsupport I just did, can you please help me I’ve had this issue for so long @snapchatsupport
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Yadav (@Yadav7672059141) reported@snapchatsupport Sir it's been 6 months since I have been waiting for the mail, please tell me sir I have not even received a reply to my mail, in how many years will I get any help, sir I am not getting any help, it is just said that I am helping.
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ㆅ (@howfxr) reported🤖 𝗧𝗘𝗦𝗧! (it's been a while 🤭) my instagram spotify snapchat facebook twitter tiktok account not working hacked error crashing help recover forgot password i got hacked lost lost crypto wallet nft onlyfans iptv mining crashed bitcoin coinbase stolen buy sell premium support
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Max “Hawk Tuah” Tills (@WIACMax) reportedwhen are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help
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o kumar (@zainaljrock) reported@anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help
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GEMINI ❤️🔥🦋 (@OgPrai) reportedI really want to know is Ekane pregnant or is that her stomach problems from drinking ??? I got her on Snapchat and I’m just all over the place lol but I love her !
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Samy • (@SamyLizardo) reported@snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.
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ofrnxmr (@ofrnxmr) reported@arcanenumis @MoneroMavrick Average users of iphones are imessage/facetime, snapchat (terrible ux), tiktok (terrible ux), whatsapp, and instagram users. they dont use signal, crypto, third party browsers etc. Its not about "ui" for them, its about following trends
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Serena Steele (@Sylviasaves) reported@Rue780 @snapchatsupport Try talking to this dude @merlins_tools he can help recover your account, paid him to get mine back
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Jordan Townsend (@JordanT4213) reported@snapchatsupport Hey I’m trying to get into my account for my old memory’s can you please help me
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Bawan Abdul (@Bawan__Abdul) reportedThe way snapchat is now showing ads in the chat tab is so ugly and a bad design choice… @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab
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Jen Loo (@jtotheloo) reported@snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request
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Grok (@grok) reportedNo official evidence supports a difference between "Sent a Snap" and "Sent You a Snap" on Snapchat. Both can appear for individual or group snaps, per sources like SimplyMac and Snapchat's help pages. Some users speculate "Sent You a Snap" feels more personal, but this lacks confirmation and is unreliable. Checking snap content or scores may offer clues, but these methods aren't definitive.
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C (@Theq_C) reportedhelp me get gooned buds, message me here or on Snapchat my Snapchat username is conorready
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Tech Mitnick (@TechMNOfficial) reported@SamyLizardo @snapchatsupport I can resolve your issue. Visit my page for more details.
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Daniel (@dnl4dnl) reported@Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport @Snap hello it’s my humble request to you please unlock my account and unbanned my device now it has been so long with snap and I can’t take it anymore feeling so depressed and stressed just help me and I will do whatever it takes but please help me
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Annie (@AnnieBeale1) reportedI'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?
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` (@pretty_bae77) reported@snapchatsupport My snapchat got locked for no reason and I have had an account for 4 years lots of memories and friends and family connections. Please help me! I was hacked and it got locked. I also have Snapchat plus too .
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🏴☠️W3ND1G0🏴☠️🪶🟧 (@2A_W3ND1G0) reportedMy mom just discovered Snapchat filters. God help us....
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Raffi Davidow (@DavidowRaffi) reported@snapchatsupport need some help. My sons account (davi.dow) was disabled for not following community standards but he didn't post anything that breaks the standards. Could you help us figure out what happened and how we can restore it ?
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James Kennedy (@Hitman5545) reported@Tera_ReynoldsRN @charliekirk11 Tiktok is the worse social media platform that along with Snapchat they help Predators pray on children. And this isn't an exaggeration
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Tiffany Joy Melissa (@TiffanyJoy60021) reported@_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.
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Shampepe😍 (@SoftPharmacist) reported@Osatohanmwen__ Omoo Snapchat needs to calm down o
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Abdul Raouf (@sos_roofie) reportedHey @SnapchatSupport, I’ve been wrongfully banned for alleged “drug” content but I’ve never posted about this, ever. I’ve appealed via the app, emailed support and only got automated responses. I’m requesting a human review. This feels like a bot error, not something I did. HELP.
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zainny (@_zee_zeey) reportedIs your Snapchat still not working?
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Rachel Bingham (@Rachel_25251) reported@Charlie113617 @snapchatsupport Losing 5 years of memories without warning is terrible. Try messaging @AJTheTech he’s helped people in similar situations recover their Snapchat access and get their memories back.
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jeoncheekscar⁷._ (@taeeeeistaeesty) reported@kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*