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Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 34% Messaging (34%)
  • 25% Connection (25%)
  • 19% Glitches (19%)
  • 9% App Crashing (9%)
  • 6% Sign in (6%)
  • 6% Video (6%)
  • 2% Multimedia (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Strasbourg Connection 5 days ago
Chhindwāra Glitches 9 days ago
Angers Messaging 11 days ago
Kolkata Glitches 11 days ago
Mont-de-Marsan Messaging 12 days ago
Paris Messaging 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • Sammyjo13355
    Sam Murphy (@Sammyjo13355) reported

    @snapchatsupport I’ve tried logging in to my Snapchat account a couple of days ago and says I’m locked for violating community guidelines?. I’ve read through your guidelines and I haven’t breached any of them, need help knowing why. My Snapchat is s_murphy1335, thanks

  • mamalanz_
    Mama Lanz 💫 (@mamalanz_) reported

    Josh can play with a lot of things. But one thing he never has to question is proof. I got the messages from our very first text. Down to Snapchat. Play w someone else.

  • narutt0es
    jul🍊 (@narutt0es) reported

    MY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN

  • annaboreshun
    hotunicornprincess221 (@annaboreshun) reported

    it really be the biggest fuckboys on snapchat who are the most broken with the most traumatic lore, the sob stories are heartfelt but they’re not going to change so don’t bother

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

  • gtrXwrath
    WRATH (@gtrXwrath) reported

    I mistakenly removed my verification phone number from my snapchat account and now I am unable to reset my password please help me to regain access to my account @snapchatsupport @Snapchat

  • dnl4dnl
    Daniel (@dnl4dnl) reported

    Snapchat was reportedly testing a simple update that could’ve helped fix this imbalance — but it was canceled, according to circulating news. That decision left creators feeling even more powerless, while problematic content keeps spreading.

  • anabebrooks
    ana brooks (@anabebrooks) reported

    @snapchatsupport i've tried reaching out via email several times. snapchat support is ignoring all my emails and i'm getting frustrated. my account was banned despite the fact that i haven't violated any guidelines (yes, i thoroughly reviewed them). can someone please help me?

  • steve_eggson
    steve (@steve_eggson) reported

    @Snapchat i have a problem, can you help me?

  • hextherrrr
    hexther (@hextherrrr) reported

    @snapchatsupport Pleaseeeeee help me!!! I’ve had 3 accounts banned now for “violating community guidelines”, and cannot get an answer or response to anything! I seriously have not done anything and need your help.

  • dissectmarkets
    Dissecting the Markets | See pinned tweet (@dissectmarkets) reported

    @McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?

  • Nljigakulive
    優木 せつ菜 🇯🇵 | Love Live Superstar S3 SZN (@Nljigakulive) reported

    Had a group of annoying girls recording the whole movie, taking pictures on their Snapchat and talking throughout. Worst cinema experience in a minute. If you can’t put your phone down to watch a movie stay ******** home.

  • taeeeeistaeesty
    jeoncheekscar⁷._ (@taeeeeistaeesty) reported

    @kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*

  • lakshyalark
    Lakshya Lark (@lakshyalark) reported

    @MaxWinebach I don't use Snapchat, so no problem

  • Joe_Palooka_2
    The Sandman 2 (@Joe_Palooka_2) reported

    @attackdogX Cellphones are a problem for school age kids. So much drama caused by such a little device at schools. Kids threatening each other and getting into fights via Snapchat. I don’t think most school aged kids are responsible enough to have cellphones tbh.

  • ChristianSiil
    Christian Siil (@ChristianSiil) reported

    @ron_36x @snapchatsupport What you need is actually just a human snap support rep @darwinjosewell they help

  • howfxr
    (@howfxr) reported

    🤖 𝗧𝗘𝗦𝗧! (it's been a while 🤭) my instagram spotify snapchat facebook twitter tiktok account not working hacked error crashing help recover forgot password i got hacked lost lost crypto wallet nft onlyfans iptv mining crashed bitcoin coinbase stolen buy sell premium support

  • DarkLordOfHeart
    Dark Lord (@DarkLordOfHeart) reported

    @vishhii_12 I had made 572 streak with khushi but she suddenly decided to not active in snapchat anymore so when this streak was broken and I had deleted the snapchat app

  • Hitman5545
    James Kennedy (@Hitman5545) reported

    @Tera_ReynoldsRN @charliekirk11 Tiktok is the worse social media platform that along with Snapchat they help Predators pray on children. And this isn't an exaggeration

  • FamiliarCryptoo
    CryptoAus 📉💜 (@FamiliarCryptoo) reported

    @Wizarab10 Your first problem started from Snapchat.

  • Ibrahimwhoelse
    Ibrahim Khan (@Ibrahimwhoelse) reported

    @Snapchat Hello Snapchat Support I hope you’re doing well I can’t access my account as it says my device has been banned I believe this might be a mistake Please help me recover my account My username is ibrahimkhan8820

  • Bombon_210
    E. (@Bombon_210) reported

    I don’t really use my FB unless I’m on my MacBook since I don’t remember my password but it’s saved on there so. Yes I can recover password but it’s just not that important to me obviously lol Snapchat and insta I use occasionally. I have no issues with her checking my socials

  • RawalKhush35220
    Khushwant Rawal (@RawalKhush35220) reported

    @snapchatsupport @Snapchat My snapchat account user name is @animeworld8233, i fase one problem in my snapchat account and my followers is stuck And I am not receiving any requests from other users on my account, some limit has been imposed on it Please solve my problem

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport @Snap hello it’s my humble request to you please unlock my account and unbanned my device now it has been so long with snap and I can’t take it anymore feeling so depressed and stressed just help me and I will do whatever it takes but please help me

  • Theq_C
    C (@Theq_C) reported

    help me get gooned buds, message me here or on Snapchat my Snapchat username is conorready

  • lilreinabella
    a♡ (@lilreinabella) reported

    @snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this

  • Fahriz_dedy
    Lisa (@Fahriz_dedy) reported

    @DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.

  • skybly
    Skybly 🦞🌹🌃 (@skybly) reported

    snapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically

  • Yungsterzz
    E ✪ (@Yungsterzz) reported

    idk snapchat must be down

  • DevinWilli82026
    Devin Williams (@DevinWilli82026) reported

    The quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.