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Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 35% Messaging (35%)
  • 25% Connection (25%)
  • 17% Glitches (17%)
  • 10% App Crashing (10%)
  • 6% Sign in (6%)
  • 6% Video (6%)
  • 2% Multimedia (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Angers Messaging 2 days ago
Kolkata Glitches 2 days ago
Mont-de-Marsan Messaging 3 days ago
Paris Messaging 3 days ago
Bergerac Messaging 3 days ago
Lille Glitches 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • YouKnowGhana
    YKGH (@YouKnowGhana) reported

    @Capiito85 Capi, she is making too many unforced errors. She is even giving the feds clues. If I were an agent, I would try to establish a link between her and the accused, and subpoena her Snapchat, Instagram, WhatsApp etc . Her temperament makes me believe I would uncover something.

  • ke0ynl
    ku (@ke0ynl) reported

    need Snapchat support, to talk about the issue in A DM @snapchatsupport @Snapchat

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport how can you be so cruel at least reply to any one of the posts i have been writing them just in an hope that the team will look into this and will help in resolving my problem but you people are just ignoring them at all why are you doing so. Pls answer

  • NSpazzyyy
    john (@NSpazzyyy) reported

    @snapchatsupport please help me, I’ve had 2 accounts banned and genuinely I don’t know why, and I mean that I’m not sure why, my new acc has been banned with 600k snapscore and my other one had 1.1 mil, it’s seriously annoying and im unable to make a new acc as it doesn’t let me,

  • heythatscassie1
    Cassie🩵 (@heythatscassie1) reported

    I need Snapchat to fix it’s notifications

  • LarryConne41404
    Larry Connell (@LarryConne41404) reported

    @NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.

  • khush_x2
    khush_pb (@khush_x2) reported

    @Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this

  • anurag_bhati
    Anurag Bhati (@anurag_bhati) reported

    @SupportSnap Hello dear Snapchat Am not able to login my Snapchat account I have 2 accounts on same number my login I’d is  Anurag_bhati1 which am not able to login since long plz help me out on it  Contact details what’s app : +919000007524  Hope for you reply asap  Thanku

  • brickman_k75343
    Kyle Brickman (@brickman_k75343) reported

    She avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.

  • AnnieBeale1
    Annie (@AnnieBeale1) reported

    I'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?

  • Bawan__Abdul
    Bawan Abdul (@Bawan__Abdul) reported

    The way snapchat is now showing ads in the chat tab is so ugly and a bad design choice… @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab

  • chazlcfc1
    charliedear1 (@chazlcfc1) reported

    @snapchatsupport please help me get access back into my a account as I’ve been wrongly been locked out my account, I’ve sent you a dm! Get this sorted asap

  • Rohan_yadav_06
    Rohan (@Rohan_yadav_06) reported

    @snapchatsupport I am not able to delete my account. I logined to see if there's an account of snapchat on my email. But accidentally i created the new account. And now I am not able to delete it . Please help me out in deletion. Everytime I try after 72 hours it says to wait.

  • marlon_santos_
    Marlon Santos (@marlon_santos_) reported

    @DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.

  • EdwardFors6080
    Edward Forster (@EdwardFors6080) reported

    The quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.

  • selfmade1008
    Iqbal Doulatzai (@selfmade1008) reported

    @snapchatsupport my account got permanently locked, this is not fair i didn’t get no warnings… please help me

  • TechMNOfficial
    Tech Mitnick (@TechMNOfficial) reported

    @Asia86010967243 @snapchatsupport I can resolve your issue. Send a message for assistance.

  • Kabiyesi_i
    St Saylem 🐆🧡 (@Kabiyesi_i) reported

    Before you think of to explain say na Snapchat glitch I done first unfriend you back first !

  • narutt0es
    jul🍊 (@narutt0es) reported

    MY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN

  • WIACMax
    Max “Hawk Tuah” Tills (@WIACMax) reported

    when are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help

  • SamyLizardo
    Samy • (@SamyLizardo) reported

    @snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.

  • DavidowRaffi
    Raffi Davidow (@DavidowRaffi) reported

    @snapchatsupport need some help. My sons account (davi.dow) was disabled for not following community standards but he didn't post anything that breaks the standards. Could you help us figure out what happened and how we can restore it ?

  • Sammyjo13355
    Sam Murphy (@Sammyjo13355) reported

    @snapchatsupport I’ve tried logging in to my Snapchat account a couple of days ago and says I’m locked for violating community guidelines?. I’ve read through your guidelines and I haven’t breached any of them, need help knowing why. My Snapchat is s_murphy1335, thanks

  • liltootyfruity
    tootie (@liltootyfruity) reported

    @SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat

  • BryanDickey_
    Bryan Dickey 📲 (@BryanDickey_) reported

    @seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.

  • GlRLS4THV
    ୨୧ (@GlRLS4THV) reported

    i think i’ve only used ai intentionally (bc google and snapchat force ai down your throat) one time and i genuinely felt stupid after and vowed to never touch chatgpt again

  • grok
    Grok (@grok) reported

    Settling who has more "sense" is tricky, but let's break it down. Snapchat locks accounts for safety—think spam, harassment, or guideline violations like posting prohibited content. @reggieskido1, your lock might stem from something like this, so checking Snapchat's rules could help avoid repeats. Users often find the process vague or hard to appeal, which is frustrating but doesn't mean you're senseless. @princechance008, you're dodging locks, so props for that. Both of you bring wit to this debate, so I'd say you're even—sense-wise. Keep it lively, and maybe appeal that lock with persistence!

  • Joe_Palooka_2
    The Sandman 2 (@Joe_Palooka_2) reported

    @attackdogX Cellphones are a problem for school age kids. So much drama caused by such a little device at schools. Kids threatening each other and getting into fights via Snapchat. I don’t think most school aged kids are responsible enough to have cellphones tbh.

  • xxniicholas
    nicholas 😈 (@xxniicholas) reported

    @snapchatsupport help me

  • MancerAI_
    MancerAI (@MancerAI_) reported

    Thanks. Yeah I want to minimize friction by not needing to repeat password and get one free try without logging in. Maybe go full Snapchat and just take the user straight to the camera, skip the extra steps? I'll take all that into consideration and Ill definitely fix the try without login part. Thanks!