Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 12/13/2025 16:50

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (35%)

    Sign in (35%)

  2. App Crashing (19%)

    App Crashing (19%)

  3. Messaging (19%)

    Messaging (19%)

  4. Connection (14%)

    Connection (14%)

  5. Glitches (6%)

    Glitches (6%)

  6. Multimedia (6%)

    Multimedia (6%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceBordeaux App Crashing
United KingdomLondon Multimedia
United KingdomKingston upon Hull Messaging
United StatesDouglas Sign in
United KingdomMotherwell Multimedia
FranceLyon Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • vxox_17 محمد (@vxox_17) reported

    @snapchatsupport I can't access Snapchat from my iPhone 11 What is the problem? Is there a solution to it?

  • Chloe10557131 Chloe🌹 (@Chloe10557131) reported

    @natalievalen63 @MNVikesOpinions @snapchatsupport Hit up adkfrancis01_ on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • Chloe10557131 Chloe🌹 (@Chloe10557131) reported

    @CaileyDiaz @snapchatsupport Hit up adkfrancis01_ on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • slflcvefciry lcvegoddess ☾ (@slflcvefciry) reported

    @jood__dh @snapchatsupport the problem just started happening for me

  • lal3noud1 lal3noud (@lal3noud1) reported

    @snapchatsupport Yes I have problem I can’t get in in my account

  • AubreyDoolen3 Aubrey Doolen (@AubreyDoolen3) reported

    @Snapchat Everybody else **** is getting fixed but mine wtf bro I have contacted you guys on here and emailed you guys on the support tickets and now respond like wtf Snapchat your customer service is straight ***

  • billyjonesss17 billyjonesss17 (@billyjonesss17) reported

    @Snapchat seriously what are you guys playing at this has been a problem for how long and you still cant fix it just pack your bags and leave you useless imbecile

  • OhOkj1 Oh Okj (@OhOkj1) reported

    @snapchatsupport i just did and you guys don’t help with anything just sending me a useless link which i already went on and got no help at all can you guys not make a update so the bug fixes ? it’s been all day now i’m about to lose all my streaks

  • chance062805 Chance Stewart (@chance062805) reported

    @snapchatsupport how was this fixed when millions are still having this issue???

  • ZillahZuave Zillah Zuave (@ZillahZuave) reported

    @ayasale64797528 @fay16108325 @Snapchat Had to go on YouTube for tutorials and got referred to PIROCC_TECH and they were of great help. I was able to recover my account. If you need help with recovering your account then I'll recommend PIROCC_TECH too. They're reliable.

  • cultt00 cult (@cultt00) reported

    Is anyone else's snapchat down

  • ZillahZuave Zillah Zuave (@ZillahZuave) reported

    @ayasale64797528 @fay16108325 @Snapchat Hey, Sorry about your account  but snapp support team are the worst ever to seek help from if your account gets hacked/disabled. Someone had hacked my account sometimes back and I kept sending series of appeals and mails to support team but never got help or reply.

  • ericharper211 Eric Harper (@ericharper211) reported

    @SnapforDevs Do you have issues with your Snapchat,instagram Accts etc, whether Disabled/locked,banned 🔐, Message @safehackss on Instagram to get it resolved!

  • CaileyDiaz Cailey Diaz (@CaileyDiaz) reported

    @snapchatsupport Yeah right so many other people including me still cannot get into our accounts so dont post this bullshit until its actually fixed.. so many years of memories about to go down the drain because this “support” doesnt help us at all. Ive emailed you guys MANY times

  • CaileyDiaz Cailey Diaz (@CaileyDiaz) reported

    @snapchatsupport You guys cant keep ignoring these issues and sending these same emails and then wonder why you guys just lost so many users…

  • lx_s77 S77. (@lx_s77) reported

    @snapchatsupport Snapchat is suspended, there is a glitch in it. Do you know about this and how long will the glitch continue?

  • coucou353 coucou35 (@coucou353) reported

    @snapchatsupport Please check your messages, my issue wasn’t solved and i know many people with same issue. No one from your team is responding

  • coucou353 coucou35 (@coucou353) reported

    @jood__dh @snapchatsupport Was it fixed? I have the same problem

  • jhahahahahs shahsha (@jhahahahahs) reported

    @OhOkj1 @Snapchat did u fix ur snap?

  • Ethanb0nes Ethan (@Ethanb0nes) reported

    @snapchatsupport I can log in and I’m worried I’ll lose my streaks! I’ve reset my password and everything please help

  • Chloe10557131 Chloe🌹 (@Chloe10557131) reported

    @LirryObession @snapchatsupport Hit up adkfrancis01_ on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • slflcvefciry lcvegoddess ☾ (@slflcvefciry) reported

    @BLouthy @snapchatsupport have you fixed the issue?

  • ZillahZuave Zillah Zuave (@ZillahZuave) reported

    @ladybossbarbie @Snapchat Hey, Sorry about your account  but snapp support team are the worst ever to seek help from if your account gets hacked/disabled. Someone had hacked my account sometimes back and I kept sending series of appeals and mails to support team but never got help or reply.

  • ralston_jayden Jayden Ralston (@ralston_jayden) reported

    @Snapchat Fix your ******* app

  • Misharijamal1 MJ (@Misharijamal1) reported

    @snapchatsupport Please fix this Due to repeated failed attempts or other unusual activity, your access to Snapchat is temporarily disabled. Please i want my account and told me what i do

  • chance062805 Chance Stewart (@chance062805) reported

    @Snapchat @snapchatsupport how are you going to say that the issue of users logging in and receiving and error message saying their account has been temporarily disabled has been resolved, when thousands and thousands of people here are still not able to login, including myself!!

  • slflcvefciry lcvegoddess ☾ (@slflcvefciry) reported

    @jood__dh @snapchatsupport samee, have you found a solution to the issue? it’s annoyingg

  • Ludjez14 Ludrick (@Ludjez14) reported

    Snapchat @snapchatsupport fix your goddamn service cant log in

  • ZillahZuave Zillah Zuave (@ZillahZuave) reported

    @ayasale64797528 @fay16108325 @Snapchat Don't sleep on it waiting on support service, they are useless and don't help, you might lose your account hoping to get help from them. Go contact PIROCC_TECH on Instagram for a solution to your account recovery and guidance. Thank me later

  • Chloe10557131 Chloe🌹 (@Chloe10557131) reported

    @guerramarkitos @snapchatsupport Hit up adkfrancis01_ on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out