Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• App Crashing (23%)
• Messaging (16%)
• Connection (16%)
• Glitches (16%)
• Multimedia (13%)
• Sign in (13%)
• Video (3%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	App Crashing	2 days ago
Dreux	Glitches	4 days ago
Paris	Video	9 days ago
Dallas	App Crashing	10 days ago
Dallas	App Crashing	10 days ago
Dallas	Glitches	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HONOURIS 👑 (@UR_HIGHNES) reported 9 minutes ago

  The way women take successfully bully men away from using Snapchat filters needs to be studied. Woman go use filter take look good but if man use am na problem. MMS.

• 
  ImAnIdiot 🗣 (@Alcoholi4Life) reported 9 minutes ago

  @Dallas_OhMy How do I get a hold of customer service to get a refund for #Snapchat ? Asking for ....... a .... don't have friends so asking for me self

• 
  tootie (@liltootyfruity) reported 17 minutes ago

  @SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat

• 
  Xavien Howard Lover (@jonnusmithlover) reported 17 minutes ago

  I would genuinely turn down a girl if she came up to me asking for my Snap. Who uses Snapchat past college? 🤨

• 
  o kumar (@zainaljrock) reported 18 minutes ago

  @anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help

• 
  Yadav (@Yadav7672059141) reported 18 minutes ago

  @snapchatsupport Sir, I am troubled since last 6 months. I have sent mail on snapchat support 25 times even though it was not my fault and your team is not helping me. Please help me. My device got unbanned

• 
  Christian Siil (@ChristianSiil) reported 18 minutes ago

  @ron_36x @snapchatsupport What you need is actually just a human snap support rep @darwinjosewell they help

• 
  manohar kumar (@JMonica62) reported 19 minutes ago

  @pretty_bae77 @snapchatsupport Contact @Louiscr4ck , they'll rectify the issue.

• 
  Jordan Townsend (@JordanT4213) reported 19 minutes ago

  @snapchatsupport Hey I’m trying to get into my account for my old memory’s can you please help me

• 
  𝓙𝓪𝓬𝓴𝓲𝓮 (@medusajacky) reported 19 minutes ago

  my snapchat memories always make my eyes watery 🥹 ugh I wish my parents were still down the street from me

• 
  Kyle Brickman (@brickman_k75343) reported 22 minutes ago

  She avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.

• 
  Todd (@CeleryTodd) reported 26 minutes ago

  if a dating app for “cheating” has ever existed, it would be Snapchat Quick-Add lonely, terrible moms all looking to cheat on their (alleged “separated from”) husbands a degenerate place

• 
  🏴‍☠️W3ND1G0🏴‍☠️🪶🟧 (@2A_W3ND1G0) reported 27 minutes ago

  My mom just discovered Snapchat filters. God help us....

• 
  floralentri ♱ (@casiings) reported 29 minutes ago

  @TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..

• 
  DaRealist (@DaRealist68223) reported 29 minutes ago

  So let me get this straight Ed posted 800 snaps, that’s 800 dollars x 365 days in a year he would make 292k in a year. We can round it down to 250k a year because he wouldn’t be with him everyday. That’s insane for Snapchat alone, and not having to pay many other expenses!!

• 
  𝐀 (@37nla) reported 30 minutes ago

  @snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

• 
  Anurag Bhati (@anurag_bhati) reported 30 minutes ago

  @SupportSnap Hello dear Snapchat Am not able to login my Snapchat account I have 2 accounts on same number my login I’d is  Anurag_bhati1 which am not able to login since long plz help me out on it  Contact details what’s app : +919000007524  Hope for you reply asap  Thanku

• 
  Johnny Haig (@JohnnyHaig91539) reported 41 minutes ago

  He had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.

• 
  hexther (@hextherrrr) reported 46 minutes ago

  @snapchatsupport Pleaseeeeee help me!!! I’ve had 3 accounts banned now for “violating community guidelines”, and cannot get an answer or response to anything! I seriously have not done anything and need your help.

• 
  Grok (@grok) reported 47 minutes ago

  I'm unable to identify the exact video this image is from based on the provided information. The screenshot, likely from a social media story on a platform like Snapchat or Instagram, shows a person in a professional setting with a red badge and green wristband. The text "Replying to WROCK" suggests interaction with a user named "WROCK," but no specific video or account was found. If you can provide more details, such as the platform or additional context about "WROCK," I can try to narrow it down further.

• 
  Alison (@Alimoe05192) reported 47 minutes ago

  Fentanyl killed Ira &we know who he got it from &the people that didn’t get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still won’t help us get justice in Waterloo. You see why I don’t like them now?

• 
  Lakshya Lark (@lakshyalark) reported 51 minutes ago

  @MaxWinebach I don't use Snapchat, so no problem

• 
  Jen Loo (@jtotheloo) reported 53 minutes ago

  @snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request

• 
  Serena Steele (@Sylviasaves) reported 53 minutes ago

  @anabebrooks @snapchatsupport These guys never help, just automated messages, Try talking to this dude @merlins_tools he can help recover your account, paid him to get mine back

• 
  Tech Mitnick (@TechMNOfficial) reported 56 minutes ago

  @JordanT4213 @snapchatsupport I can resolve your issue.

• 
  Arnold Gilson (@ArnoldGils66843) reported 56 minutes ago

  He had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.

• 
  james peters (@jamespeter52118) reported 58 minutes ago

  hi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks

• 
  Serena Steele (@Sylviasaves) reported 59 minutes ago

  @Rue780 @snapchatsupport Try talking to this dude @merlins_tools he can help recover your account, paid him to get mine back

• 
  لولي♍️ (@darkautumn6) reported 1 hour ago

  @snapchatsupport Hello, I have a problem. I am unable to delete my account and the deletion page does not want to open. Even Snapchat Web does not want to open. I hope to solve the problem as soon as possible!!!

• 
  Riri (@Rir_i6) reported 1 hour ago

  @snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏