Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 01/25/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (19%)

    Sign in (19%)

  2. Connection (18%)

    Connection (18%)

  3. App Crashing (16%)

    App Crashing (16%)

  4. Messaging (16%)

    Messaging (16%)

  5. Multimedia (15%)

    Multimedia (15%)

  6. Glitches (15%)

    Glitches (15%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMorgantown Glitches
FranceAubagne Glitches
FranceNancy Multimedia
New ZealandAuckland Glitches
United KingdomDudley App Crashing
FranceLe Mée-sur-Seine Video
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • ruby_3227 Ruby Rodriguez (@ruby_3227) reported

    @snapchatsupport i got an email saying someone in India logged into my sc and turned on the verification code. So when i tried to change my password it won’t let me bc it wants me to put the verification code that i don’t have. Please help 🥺

  • ruby_3227 Ruby Rodriguez (@ruby_3227) reported

    @snapchatsupport i got an email saying someone in India logged into my sc and turned on the verification code. So when i tried to change my password it won’t let me bc it wants me to put the verification code that i don’t have. Please help 🥺

  • LikaShakur Mdv♡ (@LikaShakur) reported

    @evanspiegel explain why are you deleting peoples Snapchat accounts with absolutely NO WARNING OR REASONING? Not to mention you’re running a billion dollar company with trash *** customer service. EXPLAIN EVAN

  • Itatilo15130410 Itati lopez (@Itatilo15130410) reported

    @TurnaroundBG @snapchatsupport Contact cyberhack_001 on Instagram he is a pure genius he help me to recover my account go message him

  • ruby_3227 Ruby Rodriguez (@ruby_3227) reported

    @snapchatsupport i got an email saying someone in India logged into my sc and turned on the verification code. So when i tried to change my password it won’t let me bc it wants me to put the verification code that i don’t have. Please help 🥺

  • Nickleslindberg Nicklas Lindberg (@Nickleslindberg) reported

    @snapchatsupport **** your useless piece of **** support, u dont seem to help a single ******* person

  • zhyvr ً (@zhyvr) reported

    Twitter and Snapchat already down on some ISPs

  • trashellie_ rash (@trashellie_) reported

    not that i use snapchat all that much, but what are those terrible excuses for songs. they should’ve never put that feature in the first place

  • broskagia Gigi (@broskagia) reported

    @snapchatsupport still waiting to be helped. Trying to be patient but this is ridiculous. Terrible customer support. My account was hacked and you’re doing nothing about it!!

  • rossunlight 𝖊𝖑𝖑𝖆 † (@rossunlight) reported

    i’m just gonna say snapchat support is utter shite they haven’t even tried to help me get my account back and i’m ngl i’m a little upset just think their ‘support’ is bullshit

  • fineidomaboy Alex (@fineidomaboy) reported

    @xo_hannn_ Hey Snapchat support doesn't assist **** i was recommended to @net_scott22 on Instagram they got my account and its been working fine ever since they can help you as well...beware of scammers

  • rocketmanic grace (@rocketmanic) reported

    @starlitmil its a glitch snapchat and ig have Rip

  • IamR00by 🧜‍♀️ La Sirena 😷 (@IamR00by) reported

    @BrianSimsPA @alexdatig Is the fake blond with the Snapchat filter giving you trouble?

  • jayden_ig3 jayden (@jayden_ig3) reported

    @snapchatsupport my account doesn’t send me notifications , I made a new one and it gets sent notifications and then I go to my main account and still nothing , I need help. All my notifications settings are enabled. If there’s anything you can help it would be appreciated.

  • nickbaban Nick Baban 🌵 (@nickbaban) reported

    Is it just me or y’all Twitter and Snapchat is not working properly?

  • broskagia Gigi (@broskagia) reported

    Hey @snapchatsupport I’ve got beef with y’all. HELP ME GET MY ACCOUNT BACk.

  • 2ftlangford romina (@2ftlangford) reported

    someone help make a Snapchat username....

  • dananicole1001 dana (@dananicole1001) reported

    @broskagia @snapchatsupport no problem!! but no, not yet 🙄 been fighting them all morning.

  • gracelalah Maria Grace🌻 (@gracelalah) reported

    Snapchat just reminded me when I used to go to the gym before it got shut down!! So depressing 😭

  • PTAdam4 PTAdam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@PTAdam4) reported

    @snapchatsupport I’m having an issue with my data usage, I’ve had over 10GB of data used today while I’ve hardly used the app, any help please?

  • essexhauttie unfriendly black hauttie (@essexhauttie) reported

    @hoodbykenny LMAO this one’s terrible, i made it in snapchat

  • kylee_johnsonn kylee johnson (@kylee_johnsonn) reported

    @Tyler_west1345 @snapchatsupport This has happened to my account as well and snap chat support has not helped me through email in the past 3 days. What did y’all do to fix yours?

  • zmzxnxxncbc zmzxnxxncbc (@zmzxnxxncbc) reported

    please snap chat help me by my email @snapchatsupport @Snapchat

  • Abdulka74025819 HACK SUPPORT (@Abdulka74025819) reported

    @broskagia @snapchatsupport Kindly inbox me to help you retrieve your hacked acct

  • ruby_3227 Ruby Rodriguez (@ruby_3227) reported

    @snapchatsupport i got an email saying someone in India logged into my sc and turned on the verification code. So when i tried to change my password it won’t let me bc it wants me to put the verification code that i don’t have. Please help 🥺

  • zmzxnxxncbc zmzxnxxncbc (@zmzxnxxncbc) reported

    hello snapchat my account had been locked please help me to open it @Snapchat @snapchatsupport

  • justmesamir_ 𝐒𝐚𝐦𝐢𝐫✌️ (@justmesamir_) reported

    @ThatAfghanGirl If there was a filter war Snapchat would win all other apps hands down

  • broskagia Gigi (@broskagia) reported

    @snapchatsupport help me 😡

  • ClxmpFh IClxmpFH (@ClxmpFh) reported

    Make this comment section a 10 year old Snapchat story after he got broken up

  • calibudsconnect Mr. 420 (@calibudsconnect) reported

    @Verizon This company has the most annoying Snapchat ads that will ever exist. It’s literally 5 seconds of annoying ticking followed by the urge to want to curse out everyone on my contact list. This is either terrible marketing or the most genius approach for a phone company!