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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Connection (21%)
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Messaging (19%)
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Multimedia (16%)
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Sign in (16%)
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App Crashing (14%)
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Glitches (14%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nagpur |
Messaging | |
 Pensacola |
Glitches | |
| Bhopal |
Multimedia | |
 Sherbrooke |
Connection | |
 Le Chambon-Feugerolles |
App Crashing | |
| Rājkot |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Hudson 🇺🇸
(@UGyounited) reported
@snapchatsupport My account has been wrongfully locked. I am sure I have not sent spam, unsolicited snaps, or download or used any 3rd party apps. Furthermore, I have also verified my email address on Snapchat. Can you please help me?
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jenniemanoban
(@jenniekmnbn) reported
@theiosbill1 @snapchatsupport Contact @CyberAGOfficial he might help you! He is legit 💯
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Clay Brown
(@brownboi2114) reported
Come on, @Snapchat @snapchatsupport I try to log in on another phone and yall immediately lock my account. If this was the first time it’s happened I wouldn’t be mad, but this **** happens all the time. Fix your mess ups please.
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J
(@Jocylinelacey) reported
Thanks snapchat for reminding me that one year ago today I broke the phone screen of the man who came to fix my phone by dropping my broken phone on his phone
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rimi ❈
(@tdcmagiconic) reported
later i found out about it and thank god it was me who found out and not my family or else she would be in big trouble, i let it pass that time and delete all the contracts she saved and deleted Snapchat, but who knew this kid would AGAIN add her making a new ig acc ?!
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Mackenzie Franklin
(@Mack_n_Cheesey) reported
@snapchatsupport I have stopped receiving notifications on my account, I have sent two emails from the support website but I haven’t gotten any emails back, please help!
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xayes
(@xacesxx) reported
if anyone’s bored yall can help me report my old snapchat account skdbfknff
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jenniemanoban
(@jenniekmnbn) reported
@Mack_n_Cheesey @snapchatsupport Contact @CyberAGOfficial he might help you! He is legit 💯
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Brainiac
(@waswa_adam) reported
6 years ago people had to walk to dark alleys to procure females with self esteem issues and today they download Snapchat #IndustrialRevolution
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jenniemanoban
(@jenniekmnbn) reported
@LikaShakur @snapchatsupport Contact @CyberAGOfficial he might help you! He is legit 💯
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Gio
(@giooo_c) reported
from
Visalia, California
@snapchatsupport my sc is glitching or something is up with this app because anything I try to do or save it reverts back. I can’t do anything within my settings, im not getting notifications, can’t send snaps, can’t open messages. Can’t figure it out. Please fix.
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jenniemanoban
(@jenniekmnbn) reported
@shrayanshj03 @snapchatsupport Contact @CyberAGOfficial he might help you! He is legit 💯
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youknowtaae🤪
(@taveonswag12) reported
I don’t deal with other’s friends so if your friends got a problem with what I post on my Snapchat tell them mfs to just unadd me then if it’s that big of a problem
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no name
(@nahnahbro) reported
@snapchatsupport @snapchatsupport my account was reported by my friend as a joke and my account got terminated can you please help me get my account back I’ve done nothing wrong and have important information on that account I need
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Georgia
(@gdove1159) reported
@snapchatsupport I am having a glitch at the moment where after a while my Snaps and videos won’t send but chats will. It only happens to one or two people at a time, especially if I constantly snap them videos. I have to delete the app and reinstall it to fix. It’s so annoying!
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Tommy
(@Attommynj) reported
please help by putting @snapchatsupport so they see this
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Tommy
(@Attommynj) reported
@snapchatsupport i’m a tiktok influencer and had the public profile screen pop up on my snapchat. I accidentally pressed cancel and now I don’t have a public profile. Can i please get help so I can have a public profile.
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jenniemanoban
(@jenniekmnbn) reported
@elena_carr5 @snapchatsupport Contact @CyberAGOfficial he might help you! He is legit 💯
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Mia brooks
(@AinaEmm00528429) reported
@brownboi2114 @snapchatsupport I had the same but Tommy_net1 on Instagram help me
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F R A S E R
(@mikefraserr_) reported
@snapchatsupport another thing. You’re sending me the same thing you’ve sent everyone. Send me actual help on how to get my account back.
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shawty
(@itsmaina) reported
I maybe lete to the party but the new @Snapchat update has gone down aesthetically!!! 👎🏻👎🏻👎🏻👎🏻
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Static Shock ⚡️⚡️
(@Pearl_Em_All) reported
I think I got a good month maybe two before my flashbacks on Snapchat go from cringey to Ard maybe the worst could be a bad angle picture damn I used to be down bad bad 🤮🤮
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Mdv♡
(@LikaShakur) reported
@snapchatsupport Billion dollar company with TRASH customer service
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Harry Lewin🖥 ⌨️ 📊
(@harrrylewinnfxx) reported
@madisonw256 @snapchatsupport I can help you retrieve your locked account kindly inbox me for help.
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theiosbill
(@theiosbill1) reported
@snapchatsupport Hey im having trouble with my non backed up snapchat memories. They completely disappeared last night. Can somebody help me recover them?
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jess
(@_strayvelvet) reported
honestly i go on snapchat and check stories and within 2 minutes one irl is using slurs (and leaving me on read when i tried to help educate her) another has video of someone bleeding, another has gore, and another has a crap ton of alcohol wth
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Tommy
(@Attommynj) reported
@snapchatsupport i read through all of this and there is nothing that helps with the issue i am facing. my snapchat is tommy_lucas1
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arturo 💔
(@chillwarturo) reported
@snapchatsupport my snapchat account got locked today can you help
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Kyle Hudson 🇺🇸
(@UGyounited) reported
@snapchatsupport My account has been wrongfully locked. I am sure I have not sent spam, unsolicited snaps, or download or used any 3rd party apps. Furthermore, I have also verified my email address on Snapchat. Can you please help me?
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jenniemanoban
(@jenniekmnbn) reported
@brownboi2114 @snapchatsupport Contact @CyberAGOfficial he might help you! He is legit 💯