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Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 22% App Crashing (22%)
  • 16% Multimedia (16%)
  • 16% Messaging (16%)
  • 16% Connection (16%)
  • 16% Glitches (16%)
  • 13% Sign in (13%)
  • 3% Video (3%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Seattle App Crashing 1 day ago
Dreux Glitches 3 days ago
Paris Video 7 days ago
Dallas App Crashing 8 days ago
Dallas App Crashing 9 days ago
Dallas Glitches 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • Oluwatobi567
    creedz ❤️ Memecoin (@Oluwatobi567) reported

    @Wizarab10 First red flag is Snapchat I never read the story finish but I know it ends in problem

  • Akaaaayyyyyy
    AKay (@Akaaaayyyyyy) reported

    Watched ‘reels’ from Snapchat for 2 minutes and now I have trust issues with everyone.

  • Yungsterzz
    E ✪ (@Yungsterzz) reported

    idk snapchat must be down

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport how can you be so cruel at least reply to any one of the posts i have been writing them just in an hope that the team will look into this and will help in resolving my problem but you people are just ignoring them at all why are you doing so. Pls answer

  • Joe_Palooka_2
    The Sandman 2 (@Joe_Palooka_2) reported

    @attackdogX Cellphones are a problem for school age kids. So much drama caused by such a little device at schools. Kids threatening each other and getting into fights via Snapchat. I don’t think most school aged kids are responsible enough to have cellphones tbh.

  • lakshyalark
    Lakshya Lark (@lakshyalark) reported

    @MaxWinebach I don't use Snapchat, so no problem

  • OgPrai
    GEMINI ❤️‍🔥🦋 (@OgPrai) reported

    I really want to know is Ekane pregnant or is that her stomach problems from drinking ??? I got her on Snapchat and I’m just all over the place lol but I love her !

  • alihassan94_
    Ali Hassan Mubarak (@alihassan94_) reported

    @snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?

  • TimMalloyHH
    Hunza Romanki (@TimMalloyHH) reported

    @Maedasteel @MMcculloch2563 I like slapping him about, but I'm tempted to block him now, the snapchat and the Asian daddy issues were creepy enough, but following dog porn and ********* accounts is just too much 🤮🤮🤮

  • hourandthirty
    5.6 (@hourandthirty) reported

    You talk to eachother for a bit Then add eachother on snapchat Talk a bit more He slides it into the convo You say i don’t He ends the convo faster than lightning Might delete u now Or text you a couple of weeks later saying he’s the problem and not u Unadds you The end.

  • DavidowRaffi
    Raffi Davidow (@DavidowRaffi) reported

    @snapchatsupport need some help. My sons account (davi.dow) was disabled for not following community standards but he didn't post anything that breaks the standards. Could you help us figure out what happened and how we can restore it ?

  • Nljigakulive
    優木 せつ菜 🇯🇵 | Love Live Superstar S3 SZN (@Nljigakulive) reported

    Had a group of annoying girls recording the whole movie, taking pictures on their Snapchat and talking throughout. Worst cinema experience in a minute. If you can’t put your phone down to watch a movie stay ******** home.

  • Ghayth_7
    المُصمم غيث 📲 (@Ghayth_7) reported

    @Snap @SnapForBusiness @Snapchat I hope that the employee Aya and Reem Matloub will be fired. They do not help anyone. They only lie to gather clients.

  • Rachel_25251
    Rachel Bingham (@Rachel_25251) reported

    @Charlie113617 @snapchatsupport Losing 5 years of memories without warning is terrible. Try messaging @AJTheTech he’s helped people in similar situations recover their Snapchat access and get their memories back.

  • dnl4dnl
    Daniel (@dnl4dnl) reported

    @Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community

  • ChristianSiil
    Christian Siil (@ChristianSiil) reported

    @ron_36x @snapchatsupport What you need is actually just a human snap support rep @darwinjosewell they help

  • liltootyfruity
    tootie (@liltootyfruity) reported

    @SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat

  • elmer66035
    Elmer Jones (@elmer66035) reported

    He was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.

  • 37nla
    𝐀 (@37nla) reported

    @BamaiyiJams9459 @snapchatsupport @Jarden_cyberfix I don't speak English and I can't send money to America. Is the service free?

  • SamyLizardo
    Samy • (@SamyLizardo) reported

    @snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.

  • benweb01
    BENWEB_01 OFFICIAL ACCOUNT (@benweb01) reported

    @Amaya47737967 @snapchatsupport @amayamchenryy When was your account hacked? Need help??

  • JohnnyHaig91539
    Johnny Haig (@JohnnyHaig91539) reported

    He had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.

  • 37nla
    𝐀 (@37nla) reported

    @Snapchat @dilliantheceleb Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

  • TrickyVic_
    Trap Daddy Vic (@TrickyVic_) reported

    While I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays

  • RawalKhush35220
    Khushwant Rawal (@RawalKhush35220) reported

    @snapchatsupport @Snapchat My snapchat account user name is @animeworld8233, i fase one problem in my snapchat account and my followers is stuck And I am not receiving any requests from other users on my account, some limit has been imposed on it Please solve my problem

  • jebill_
    jebill. (@jebill_) reported

    @TheGaBrit snapchat will take your account down if you don't cover the name

  • FamiliarCryptoo
    CryptoAus 📉💜 (@FamiliarCryptoo) reported

    @Wizarab10 Your first problem started from Snapchat.

  • sweetpopee
    GrammyNominatedVnArtist (@sweetpopee) reported

    lmaoooo the streets are fighting back on snapchat oo! call me a hater but all i know is ordering bottle service with ‘**** the fbi’ in flashing lights as a criminal is certainly a choice 💀💀

  • cryptocxn
    Crypto CxN 𐤊 (@cryptocxn) reported

    @real_n3o This is the equivalent to a girl constantly sending selfies on Snapchat but never down to chill