Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• Messaging (35%)
• Connection (24%)
• Glitches (19%)
• App Crashing (11%)
• Video (6%)
• Sign in (4%)
• Multimedia (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Messaging	6 days ago
Lille	Connection	8 days ago
Paris	Messaging	9 days ago
Clermont-Ferrand	App Crashing	11 days ago
Pune	Glitches	12 days ago
Strasbourg	Connection	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tech Mitnick (@TechMNOfficial) reported 3 minutes ago

  @wood82249 @snapchatsupport I can resolve device banned issue. Send a message for urgent assistance.

• 
  Sahil (@_scrom_) reported 5 minutes ago

  You don’t have a time problem. You have a phone problem. Delete Instagram. Delete Snapchat. Watch how many hours per day magically appear.

• 
  Hunza Romanki (@TimMalloyHH) reported 6 minutes ago

  @Maedasteel @MMcculloch2563 I like slapping him about, but I'm tempted to block him now, the snapchat and the Asian daddy issues were creepy enough, but following dog porn and ********* accounts is just too much 🤮🤮🤮

• 
  Skybly 🦞🌹🌃 (@skybly) reported 8 minutes ago

  snapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically

• 
  Larry Connell (@LarryConne41404) reported 9 minutes ago

  @NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.

• 
  ku (@ke0ynl) reported 10 minutes ago

  I need Snapchat support, to talk about the issue in A DM @Snapchat @snapchatsupport

• 
  Alison (@Alimoe05192) reported 10 minutes ago

  Fentanyl killed Ira &we know who he got it from &the people that didn’t get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still won’t help us get justice in Waterloo. You see why I don’t like them now?

• 
  GrammyNominatedVnArtist (@sweetpopee) reported 17 minutes ago

  lmaoooo the streets are fighting back on snapchat oo! call me a hater but all i know is ordering bottle service with ‘**** the fbi’ in flashing lights as a criminal is certainly a choice 💀💀

• 
  Raffi Davidow (@DavidowRaffi) reported 18 minutes ago

  @snapchatsupport need some help. My sons account (davi.dow) was disabled for not following community standards but he didn't post anything that breaks the standards. Could you help us figure out what happened and how we can restore it ?

• 
  Serena Steele (@Sylviasaves) reported 21 minutes ago

  @Rue780 @snapchatsupport Try talking to this dude @merlins_tools he can help recover your account, paid him to get mine back

• 
  Jordan Townsend (@JordanT4213) reported 27 minutes ago

  @snapchatsupport Hey I’m trying to get into my account for my old memory’s can you please help me

• 
  khush_pb (@khush_x2) reported 27 minutes ago

  @Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this

• 
  Mr. Mawusi (~bigM) (@mr_mawusi) reported 27 minutes ago

  Otumfor’s son is in trouble this month on Snapchat 😭

• 
  Max “Hawk Tuah” Tills (@WIACMax) reported 30 minutes ago

  when are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help

• 
  Oliver (@kipchumba__) reported 32 minutes ago

  Is Snapchat down?

• 
  Iqbal Doulatzai (@selfmade1008) reported 33 minutes ago

  @snapchatsupport my account got permanently locked, this is not fair i didn’t get no warnings… please help me

• 
  Yadav (@Yadav7672059141) reported 35 minutes ago

  @snapchatsupport Sir, I am troubled since last 6 months. I have sent mail on snapchat support 25 times even though it was not my fault and your team is not helping me. Please help me. My device got unbanned

• 
  Riri (@Rir_i6) reported 39 minutes ago

  @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

• 
  رجل من طراز قديم( مسوق) (@just_1live) reported 42 minutes ago

  This company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown

• 
  i like oranges (@orangepeelsare) reported 43 minutes ago

  I don’t use Snapchat a lot so I really don’t have room to talk but I have gone down 2 spaces on my fine shyts best friends list and I AM GONNA LOSE IT never asking my grandma for Snapchat premium again

• 
  Emma Hayes (@Emmahayes098) reported 44 minutes ago

  @AnamBaksh126348 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.

• 
  Trevor Boolman (@TBoolman45086) reported 45 minutes ago

  I noticed that using Snapchat made my phone battery run down faster, due to the app''s demands on the camera and processing.

• 
  Arnold Gilson (@ArnoldGils66843) reported 46 minutes ago

  He had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.

• 
  Lakshya Lark (@lakshyalark) reported 48 minutes ago

  @MaxWinebach I don't use Snapchat, so no problem

• 
  Jen Loo (@jtotheloo) reported 52 minutes ago

  @snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request

• 
  ImAnIdiot 🗣 (@Alcoholi4Life) reported 53 minutes ago

  @Dallas_OhMy How do I get a hold of customer service to get a refund for #Snapchat ? Asking for ....... a .... don't have friends so asking for me self

• 
  Krishna Bhati (@Krishna_Bhati53) reported 57 minutes ago

  @Snapchat @snapchatsupport @Snap hello it’s my humble request to you please unlock my account and unbanned my device now it has been so long with snap and I can’t take it anymore feeling so depressed and stressed just help me and I will do whatever it takes but please help me

• 
  OBATA OSU AJO ANU 🙌 (@Osinakachi5314) reported 58 minutes ago

  @Wizarab10 Person wey dey Snapchat dey post up and down na os wey carry market dey advertise

• 
  Gagan Suie (@GaganSuie) reported 59 minutes ago

  Hands down the worst social media subscriptions (borderline scams): LinkedIn Twitter Snapchat

• 
  𝐀 (@37nla) reported 59 minutes ago

  @Snapchat @dilliantheceleb Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.