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Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 35% Messaging (35%)
  • 24% Connection (24%)
  • 20% Glitches (20%)
  • 11% App Crashing (11%)
  • 5% Video (5%)
  • 4% Sign in (4%)
  • 2% Multimedia (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Paris Messaging 3 hours ago
Clermont-Ferrand App Crashing 2 days ago
Pune Glitches 3 days ago
Strasbourg Connection 11 days ago
Chhindwāra Glitches 15 days ago
Angers Messaging 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • Manuel682463
    Manuel (@Manuel682463) reported

    @ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport @Snap hello it’s my humble request to you please unlock my account and unbanned my device now it has been so long with snap and I can’t take it anymore feeling so depressed and stressed just help me and I will do whatever it takes but please help me

  • TiffanyJoy60021
    Tiffany Joy Melissa (@TiffanyJoy60021) reported

    @_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.

  • DarkLordOfHeart
    Dark Lord (@DarkLordOfHeart) reported

    @vishhii_12 I had made 572 streak with khushi but she suddenly decided to not active in snapchat anymore so when this streak was broken and I had deleted the snapchat app

  • annaboreshun
    hotunicornprincess221 (@annaboreshun) reported

    it really be the biggest fuckboys on snapchat who are the most broken with the most traumatic lore, the sob stories are heartfelt but they’re not going to change so don’t bother

  • Hitman5545
    James Kennedy (@Hitman5545) reported

    @Tera_ReynoldsRN @charliekirk11 Tiktok is the worse social media platform that along with Snapchat they help Predators pray on children. And this isn't an exaggeration

  • Rachel_25251
    Rachel Bingham (@Rachel_25251) reported

    @_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.

  • EdwardFors6080
    Edward Forster (@EdwardFors6080) reported

    The quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.

  • ida_lee32126
    IdaLee (@ida_lee32126) reported

    @umpteenthacnt @MafiaMasshole Marty, it's not my problem or yours that Colin is retarded on Snapchat. Tell them to cut the ****.

  • DavidowRaffi
    Raffi Davidow (@DavidowRaffi) reported

    @snapchatsupport need some help. My sons account (davi.dow) was disabled for not following community standards but he didn't post anything that breaks the standards. Could you help us figure out what happened and how we can restore it ?

  • thesavvypleb
    the savvy pleb (@thesavvypleb) reported

    my snapchat polycule of sensitive young men is dying because i revealed to them i had avocado toast and their perception of me being a ray peat girl is broken :/

  • Ibrahimwhoelse
    Ibrahim Khan (@Ibrahimwhoelse) reported

    @Snapchat Hello Snapchat Support I hope you’re doing well I can’t access my account as it says my device has been banned I believe this might be a mistake Please help me recover my account My username is ibrahimkhan8820

  • julesw1lko
    Jules (@julesw1lko) reported

    @thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.

  • Kabiyesi_i
    St Saylem 🐆🧡 (@Kabiyesi_i) reported

    Before you think of to explain say na Snapchat glitch I done first unfriend you back first !

  • Inxctivewrld
    Inxctive (@Inxctivewrld) reported

    @4glqqmy Is it a Snapchat login error

  • hextherrrr
    hexther (@hextherrrr) reported

    @snapchatsupport Pleaseeeeee help me!!! I’ve had 3 accounts banned now for “violating community guidelines”, and cannot get an answer or response to anything! I seriously have not done anything and need your help.

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏

  • Alimoe05192
    Alison (@Alimoe05192) reported

    Fentanyl killed Ira &we know who he got it from &the people that didn’t get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still won’t help us get justice in Waterloo. You see why I don’t like them now?

  • SonofAdeyemii
    Pxeudo (@SonofAdeyemii) reported

    @Snapchat @snapchatsupport We should be able to reply stickers....please fix that.

  • medusajacky
    𝓙𝓪𝓬𝓴𝓲𝓮 (@medusajacky) reported

    my snapchat memories always make my eyes watery 🥹 ugh I wish my parents were still down the street from me

  • jamespeter52118
    james peters (@jamespeter52118) reported

    hi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks

  • mr_mawusi
    Mr. Mawusi (~bigM) (@mr_mawusi) reported

    Otumfor’s son is in trouble this month on Snapchat 😭

  • Akaaaayyyyyy
    AKay (@Akaaaayyyyyy) reported

    Watched ‘reels’ from Snapchat for 2 minutes and now I have trust issues with everyone.

  • FamiliarCryptoo
    CryptoAus 📉💜 (@FamiliarCryptoo) reported

    @Wizarab10 Your first problem started from Snapchat.

  • JMonica62
    manohar kumar (@JMonica62) reported

    @pretty_bae77 @snapchatsupport Contact @Louiscr4ck , they'll rectify the issue.

  • casiings
    floralentri ♱ (@casiings) reported

    @TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..

  • AnnieBeale1
    Annie (@AnnieBeale1) reported

    I'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?

  • BryanDickey_
    Bryan Dickey 📲 (@BryanDickey_) reported

    @seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.

  • marlon_santos_
    Marlon Santos (@marlon_santos_) reported

    @DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.