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Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 22% App Crashing (22%)
  • 22% Connection (22%)
  • 19% Glitches (19%)
  • 15% Messaging (15%)
  • 11% Sign in (11%)
  • 7% Multimedia (7%)
  • 4% Video (4%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Paris Connection 4 days ago
Kolkata Messaging 5 days ago
Paris Connection 12 days ago
Seattle App Crashing 17 days ago
Dreux Glitches 19 days ago
Paris Video 23 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • _scrom_
    Sahil (@_scrom_) reported

    You don’t have a time problem. You have a phone problem. Delete Instagram. Delete Snapchat. Watch how many hours per day magically appear.

  • ArnoldGils66843
    Arnold Gilson (@ArnoldGils66843) reported

    He had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.

  • orangepeelsare
    i like oranges (@orangepeelsare) reported

    I don’t use Snapchat a lot so I really don’t have room to talk but I have gone down 2 spaces on my fine shyts best friends list and I AM GONNA LOSE IT never asking my grandma for Snapchat premium again

  • NSpazzyyy
    john (@NSpazzyyy) reported

    @snapchatsupport I just did, can you please help me I’ve had this issue for so long @snapchatsupport

  • liltootyfruity
    tootie (@liltootyfruity) reported

    @SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat

  • Brandonrea63922
    Brandon reatherford (@Brandonrea63922) reported

    @Daddysbadbabyg1 Anybody who has telegram and buys contact go message her on her telegram and I will tag it down below. She lost her Snapchat. But her stuff is well worth it. @MadelineMoon4200

  • EkezieStan
    Meme (@EkezieStan) reported

    Make una help me warn “TEMU”, I no fit dey on Snapchat in peace

  • Dipsonytosh
    𝒦𝒾𝓃𝑔 👑 𝓐𝓭𝓮𝓸𝔂𝓮 🍁🐬 (@Dipsonytosh) reported

    @Wizarab10 You met her on Snapchat and automatically concluded she's decent... Mind you nobody is decent till proven so, bro is broken for life 💔😮‍💨

  • sos_roofie
    Abdul Raouf (@sos_roofie) reported

    Hey @SnapchatSupport, I’ve been wrongfully banned for alleged “drug” content but I’ve never posted about this, ever. I’ve appealed via the app, emailed support and only got automated responses. I’m requesting a human review. This feels like a bot error, not something I did. HELP.

  • gasgodjulio
    ♕︎ (@gasgodjulio) reported

    @JuanPee24 His cameraman is also simultaneously uploading to Snapchat which gets him paid and his editor is on standby waiting to clip and upload to YouTube which also gets him paid… Infinite money glitch.

  • just_1live
    رجل من طراز قديم( مسوق) (@just_1live) reported

    This company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown

  • elmer66035
    Elmer Jones (@elmer66035) reported

    He was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.

  • jtotheloo
    Jen Loo (@jtotheloo) reported

    @snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request

  • pretty_bae77
    ` (@pretty_bae77) reported

    @snapchatsupport My snapchat got locked for no reason and I have had an account for 4 years lots of memories and friends and family connections. Please help me! I was hacked and it got locked. I also have Snapchat plus too .

  • DaRealist68223
    DaRealist (@DaRealist68223) reported

    So let me get this straight Ed posted 800 snaps, that’s 800 dollars x 365 days in a year he would make 292k in a year. We can round it down to 250k a year because he wouldn’t be with him everyday. That’s insane for Snapchat alone, and not having to pay many other expenses!!

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve

  • ClareLemotop068
    Clare (@ClareLemotop068) reported

    @jk_rowling @jo_bartosch Not recognisable as men is a problem in itself. Only recently my son’s friend had been chatting on Snapchat for weeks with a girl? who he found out later is a boy and felt mentally sick that he fancied her. Who are protecting the you lads from this.

  • casiings
    floralentri ♱ (@casiings) reported

    @TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..

  • mr_mawusi
    Mr. Mawusi (~bigM) (@mr_mawusi) reported

    Otumfor’s son is in trouble this month on Snapchat 😭

  • darkautumn6
    لولي♍️ (@darkautumn6) reported

    @snapchatsupport Hello, I have a problem. I am unable to delete my account and the deletion page does not want to open. Even Snapchat Web does not want to open. I hope to solve the problem as soon as possible!!!

  • BlessingTe8995
    Blessing Tega (@BlessingTe8995) reported

    @BineyEwurama3 The Snapchat link is not working

  • FamiliarCryptoo
    CryptoAus 📉💜 (@FamiliarCryptoo) reported

    @Wizarab10 Your first problem started from Snapchat.

  • lilreinabella
    a♡ (@lilreinabella) reported

    @snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this

  • OgPrai
    GEMINI ❤️‍🔥🦋 (@OgPrai) reported

    I really want to know is Ekane pregnant or is that her stomach problems from drinking ??? I got her on Snapchat and I’m just all over the place lol but I love her !

  • anurag_bhati
    Anurag Bhati (@anurag_bhati) reported

    @SupportSnap Hello dear Snapchat Am not able to login my Snapchat account I have 2 accounts on same number my login I’d is  Anurag_bhati1 which am not able to login since long plz help me out on it  Contact details what’s app : +919000007524  Hope for you reply asap  Thanku

  • RawalKhush35220
    Khushwant Rawal (@RawalKhush35220) reported

    @snapchatsupport @Snapchat My snapchat account user name is @animeworld8233, i fase one problem in my snapchat account and my followers is stuck And I am not receiving any requests from other users on my account, some limit has been imposed on it Please solve my problem

  • TiffanyJoy60021
    Tiffany Joy Melissa (@TiffanyJoy60021) reported

    @_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.

  • gtrXwrath
    WRATH (@gtrXwrath) reported

    I mistakenly removed my verification phone number from my snapchat account and now I am unable to reset my password please help me to regain access to my account @snapchatsupport @Snapchat

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

  • inzvxc
    B 1 (@inzvxc) reported

    @snapchatsupport I lost access to my old phone number which is linked to my Spotlight wallet. The number was recycled and now belongs to someone else. I can’t access my earnings. Please help!