Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• Connection (29%)
• Messaging (23%)
• Multimedia (13%)
• App Crashing (13%)
• Sign in (10%)
• Glitches (10%)
• Video (3%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
London	Connection	3 days ago
Chhindwāra	Sign in	7 days ago
Kingston upon Hull	Connection	13 days ago
Chhindwāra	App Crashing	23 days ago
Manchester	Multimedia	26 days ago
Jaipur	App Crashing	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Annie (@AnnieBeale1) reported 7 minutes ago

  I'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?

• 
  khush_pb (@khush_x2) reported 7 minutes ago

  @Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this

• 
  Marvin King (@MarvinKing9808) reported 8 minutes ago

  She avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.

• 
  Bryan Dickey 📲 (@BryanDickey_) reported 8 minutes ago

  @seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.

• 
  Samy • (@SamyLizardo) reported 12 minutes ago

  @snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.

• 
  nicholas 😈 (@xxniicholas) reported 13 minutes ago

  @snapchatsupport help me

• 
  Dilan Esper (@dilanesper) reported 16 minutes ago

  @kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.

• 
  jul🍊 (@narutt0es) reported 17 minutes ago

  MY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN

• 
  Yadav (@Yadav7672059141) reported 17 minutes ago

  @snapchatsupport Sir, I have given the ticket more than 20 times, but when will I get help? Help is not happening; they just say that help is happening, how many years does it take to help Sir, I have been waiting for help since 5 months, please help me Sir

• 
  Devin Williams (@DevinWilli82026) reported 21 minutes ago

  The quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.

• 
  Hunza Romanki (@TimMalloyHH) reported 21 minutes ago

  @Maedasteel @MMcculloch2563 I like slapping him about, but I'm tempted to block him now, the snapchat and the Asian daddy issues were creepy enough, but following dog porn and ********* accounts is just too much 🤮🤮🤮

• 
  Sahil (@_scrom_) reported 24 minutes ago

  You don’t have a time problem. You have a phone problem. Delete Instagram. Delete Snapchat. Watch how many hours per day magically appear.

• 
  Lizzy (@_themayorsgirl_) reported 24 minutes ago

  @37nla Sorry about your account has Snapchat customer care rectified the issue with it ?

• 
  Oliver (@kipchumba__) reported 25 minutes ago

  Is Snapchat down?

• 
  St Saylem 🐆🧡 (@Kabiyesi_i) reported 27 minutes ago

  Before you think of to explain say na Snapchat glitch I done first unfriend you back first !

• 
  Christian Siil (@ChristianSiil) reported 33 minutes ago

  @ron_36x @snapchatsupport What you need is actually just a human snap support rep @darwinjosewell they help

• 
  tootie (@liltootyfruity) reported 36 minutes ago

  @SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat

• 
  Riri (@Rir_i6) reported 38 minutes ago

  @snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏

• 
  Clare (@ClareLemotop068) reported 39 minutes ago

  @jk_rowling @jo_bartosch Not recognisable as men is a problem in itself. Only recently my son’s friend had been chatting on Snapchat for weeks with a girl? who he found out later is a boy and felt mentally sick that he fancied her. Who are protecting the you lads from this.

• 
  Todd (@CeleryTodd) reported 40 minutes ago

  if a dating app for “cheating” has ever existed, it would be Snapchat Quick-Add lonely, terrible moms all looking to cheat on their (alleged “separated from”) husbands a degenerate place

• 
  Daniel (@dnl4dnl) reported 41 minutes ago

  @Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community

• 
  المُصمم غيث 📲 (@Ghayth_7) reported 42 minutes ago

  @Snap @SnapForBusiness @Snapchat I hope that the employee Aya and Reem Matloub will be fired. They do not help anyone. They only lie to gather clients.

• 
  Xavien Howard Lover (@jonnusmithlover) reported 43 minutes ago

  I would genuinely turn down a girl if she came up to me asking for my Snap. Who uses Snapchat past college? 🤨

• 
  Hayley Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GGHayley) reported 43 minutes ago

  @lydia32158674 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.

• 
  B 1 (@inzvxc) reported 45 minutes ago

  @snapchatsupport I lost access to my old phone number which is linked to my Spotlight wallet. The number was recycled and now belongs to someone else. I can’t access my earnings. Please help!

• 
  Pxeudo (@SonofAdeyemii) reported 46 minutes ago

  @Snapchat @snapchatsupport We should be able to reply stickers....please fix that.

• 
  Manuel (@Manuel682463) reported 49 minutes ago

  @ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.

• 
  Krishna Bhati (@Krishna_Bhati53) reported 51 minutes ago

  @Snapchat @snapchatsupport i know you people will not take action but don’t worry i will not give up and will write tweets and mails like this only until and unless you may resolve my problem as i have said earlier also it was not my mistake but i am facing the consequences.

• 
  Marlon Santos (@marlon_santos_) reported 53 minutes ago

  @DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.

• 
  genuisandi💬🀄️ (@shofi_khafi) reported 54 minutes ago

  @DavidowRaffi @snapchatsupport My account was also randomly banned I tried contacting support system to get the banned removed but it was of no use, I was referred to @auxtoolt he helped me unbanned my account, I approve his service because it is secure and legit.