Snapchat status: messaging issues and outage reports
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Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Messaging (43%)
- Connection (28%)
- Glitches (17%)
- App Crashing (6%)
- Video (4%)
- Sign in (2%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil
|
Messaging | 5 days ago |
|
Guayaquil
|
Sign in | 9 days ago |
 Paris
|
Messaging | 27 days ago |
|
Lille
|
Connection | 29 days ago |
|
Paris
|
Messaging | 1 month ago |
|
Clermont-Ferrand
|
App Crashing | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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sav (@JustABirdShirt) reported@talleyberrybaby I got in trouble for criticizing the tariffs in my private Snapchat story because one of my coworkers saw it and it hurt her feelings ):
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Dissecting the Markets | See pinned tweet (@dissectmarkets) reported@McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?
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Emma Hayes (@Emmahayes098) reported@AnamBaksh126348 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.
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Daniel (@dnl4dnl) reported@Snapchat @dilliantheceleb This message comes from someone who believes in the platform and wants to save it. The opportunity to correct the course still exists, but time is running out. Snapchat stands at a crossroads: either fix the path and revive the platform or continue until collapse.
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tootie (@liltootyfruity) reported@SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat
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hexther (@hextherrrr) reported@snapchatsupport Pleaseeeeee help me!!! I’ve had 3 accounts banned now for “violating community guidelines”, and cannot get an answer or response to anything! I seriously have not done anything and need your help.
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Crypto CxN 𐤊 (@cryptocxn) reported@real_n3o This is the equivalent to a girl constantly sending selfies on Snapchat but never down to chill
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Annie (@AnnieBeale1) reportedI'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?
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Tech Mitnick (@TechMNOfficial) reported@wood82249 @snapchatsupport I can resolve device banned issue. Send a message for urgent assistance.
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Lisa (@Fahriz_dedy) reported@DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.
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zainny (@_zee_zeey) reportedIs your Snapchat still not working?
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ku (@ke0ynl) reportedI need Snapchat support, to talk about the issue in A DM @Snapchat @snapchatsupport
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𝐀 (@37nla) reported@Snapchat @dilliantheceleb Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.
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ku (@ke0ynl) reportedneed Snapchat support, to talk about the issue in A DM @snapchatsupport @Snapchat
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khush_pb (@khush_x2) reported@Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this
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C (@Theq_C) reportedhelp me get gooned buds, message me here or on Snapchat my Snapchat username is conorready
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Dark Lord (@DarkLordOfHeart) reported@vishhii_12 I had made 572 streak with khushi but she suddenly decided to not active in snapchat anymore so when this streak was broken and I had deleted the snapchat app
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𝐀 (@37nla) reported@BamaiyiJams9459 @snapchatsupport @Jarden_cyberfix I don't speak English and I can't send money to America. Is the service free?
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MancerAI (@MancerAI_) reportedThanks. Yeah I want to minimize friction by not needing to repeat password and get one free try without logging in. Maybe go full Snapchat and just take the user straight to the camera, skip the extra steps? I'll take all that into consideration and Ill definitely fix the try without login part. Thanks!
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Sasha Simi🌹 (@ykdikachi) reportedEven if there was a world war 3 going on rn,Snapchat should never glitch and leak my eyes only puhleasee🥹
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Tech Mitnick (@TechMNOfficial) reported@Sammyjo13355 @snapchatsupport Hello, Sam. I can resolve your issue. For more information, send a message.
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E. (@Bombon_210) reportedI don’t really use my FB unless I’m on my MacBook since I don’t remember my password but it’s saved on there so. Yes I can recover password but it’s just not that important to me obviously lol Snapchat and insta I use occasionally. I have no issues with her checking my socials
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Samy • (@SamyLizardo) reported@snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.
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Trap Daddy Vic (@TrickyVic_) reportedWhile I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays
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Sasha Simi🌹 (@ykdikachi) reportedEven if there's a world war 4 going on rn, Snapchat should never glitch and leak my eyes only puhleasee🥹
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Hellolondon (@darsoso00) reportedI will make a claim due to me getting not support and help for the last 2 months I have given 2 months for Snapchat to help and assist however no one has ! I’ll be making a claim against Snapchat due to this @snapchatsupport
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CryptoAus 📉💜 (@FamiliarCryptoo) reported@Wizarab10 Your first problem started from Snapchat.
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Jesse Faber (@faber_jess24241) reportedHe was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.
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Iqbal Doulatzai (@selfmade1008) reported@snapchatsupport my account got got permanently locked for uploading a video for my friend ive only had one warning prior to this. Ive had this account since 2014 i speak to my family on it and now i cant speak to them please can you help me get my account back
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IdaLee (@ida_lee32126) reported@umpteenthacnt @MafiaMasshole Marty, it's not my problem or yours that Colin is retarded on Snapchat. Tell them to cut the ****.