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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Connection (20%)
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Messaging (18%)
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Multimedia (16%)
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Sign in (16%)
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App Crashing (15%)
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Glitches (13%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nagpur |
Messaging | |
 Pensacola |
Glitches | |
| Bhopal |
Multimedia | |
 Sherbrooke |
Connection | |
 Le Chambon-Feugerolles |
App Crashing | |
| Rājkot |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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charlotte Rhodes
(@charlot63940128) reported
@mustafa_shereen @snapchatsupport I had similar issues and I contacted @jay_hack22 on Instagram and WhatsApp +1 (720) 805‑6127 he helped me and he’s reliable
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charlotte Rhodes
(@charlot63940128) reported
@MadihaM123 @snapchatsupport I had similar issues and I contacted @jay_hack22 on Instagram and WhatsApp +1 (720) 805‑6127 he helped me and he’s reliable
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TBZ_CesarLoco
(@TBZ_CesarLoco) reported
@evanspiegel Your Snapchat support isn’t working and I need professional help
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𝕷𝖆𝖉𝖞 𝕯𝖎𝖒𝖎𝖙𝖗𝖊𝖘𝖈𝖚
(@MadamDimitrescu) reported
//That moment when you feel like the youngest boomer (I'm only 28) because you have no clue how to work snapchat. send help. I stupid.
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charlotte Rhodes
(@charlot63940128) reported
@Laura07773601 @snapchatsupport I had similar issues and I contacted @jay_hack22 on Instagram and WhatsApp +1 (720) 805‑6127 he helped me and he’s reliable
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charlotte Rhodes
(@charlot63940128) reported
@lecriasme @snapchatsupport I had similar issues and I contacted @jay_hack22 on Instagram and WhatsApp +1 (720) 805‑6127 he helped me and he’s reliable
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UK.qoutes
(@UKqoutes4) reported
No one knows but I’ve been down for a few months now and it’s because people call the nword call me a pcki and more.and tell me my mum left you know what I won’t be posting anymore for abit on Facebook Twitter TikTok Snapchat insta.
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jada 💖💛💙
(@hokagejada) reported
@cezzzooo yesss. Hold down on the story, their profile will pop up and click on more then at the very bottom you have the option to mute story. Then there will be a snapchat story category that says muted stories lol
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charlotte Rhodes
(@charlot63940128) reported
@e1egant @snapchatsupport I had similar issues and I contacted @jay_hack22 on Instagram and WhatsApp +1 (720) 805‑6127 he helped me and he’s reliable
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bietrice
(@bietrice2) reported
@JustMojica @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems
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mirabel
(@mirabel003) reported
@PerezYamilda @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems
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mirabel
(@mirabel003) reported
@Laura07773601 @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems
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mirabel
(@mirabel003) reported
@Courtne82770634 @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems
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Lilith Moon🌙
(@Lilith_moonxx) reported
Anyone else having trouble signing into snapchat?🙄
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TBZ_CesarLoco
(@TBZ_CesarLoco) reported
@evanspiegel Mine and my girls account got locked since Snapchat went down and we haven’t been able to sign back into our accounts
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Stelona@
(@Stelona2) reported
@cosmic_oxen @Snapchat Hey no need to Worry I can see what you are going through right now I also had similar issue until someone recommend me to a guy on Instagram so he help to retrieve it and create an authorized password for me on Snapchat ?
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K ✌🏼🏳️🌈
(@cosmic_oxen) reported
@Snapchat hello. I am having trouble logging in. I’ve logged in from w Face ID the last 3 years but I got a new phone. Of course I didn’t update my number or email in snap before I did that and now I can’t get in. Please help!
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mirabel
(@mirabel003) reported
@JustMojica @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems
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bietrice
(@bietrice2) reported
@Laura07773601 @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems
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K ✌🏼🏳️🌈
(@cosmic_oxen) reported
@snapchatsupport I am having trouble logging in. I’ve logged in from w Face ID the last 3 years but I got a new phone. Of course I didn’t update my number or email in snap before I did that and now I can’t get in. Please help!
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nora ♡’s young royals
(@WILLEXROYALS) reported
HELP I JUST ACCIDENTALLY POSTED A VERY EMBARRASSING VIDEO OF ME DANCING YO DIJE OUFF ON MY SNAPCHAT STORY 💀💀 thank god i noticed it straight away and managed to delete it before anyone saw it
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bietrice
(@bietrice2) reported
@Courtne82770634 @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems
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Sunny/Sunrise loves flame a lot :)) || 136
(@peachysxnrise) reported
@The_Silver_Hood He can't dl discord or sc on his phone which would be the ideal options.. and the web version of discord is ****** on mobile and there isn't a pc version of Snapchat which would be an issue cos of limits on his screentime Basically his parents are strict abt screens :/
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-o
(@abu1_1) reported
@snapchatsupport @leenmady My snapchat account has been deleted can you help me with that If you go to the account, it says we can't find a matching username
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Shamira
(@Shamira88974928) reported
@snapchatsupport @huda42902 My Snapchat is not working and it keep saying my account have been compromised and my email and phone is invalid I have tried emailing Snapchat and my acc been down for 2 weeks plz help asp
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Miss Scarlett
(@MissScarlett23) reported
@snapchatsupport My God, I am pissed. Royally pissed. After three attempts and irrefutable proof to bring down an impersonator on your platform who's using my goddamn pictures, one of the staff says - after a *THOROUGH* review - that they are UNABLE TO DETERMINE IMPERSONATION!!
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Gavin Koppa
(@KoppaGavin) reported
Hey @snapchatsupport, my snap got hacked and I’m still waiting for an email back and it’s been a while, any chance you can help me out? My username is gavin_koppa
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charlotte Rhodes
(@charlot63940128) reported
@Lesliea863 @snapchatsupport I had similar issues and I contacted @jay_hack22 on Instagram and WhatsApp +1 (720) 805‑6127 he helped me and he’s reliable
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ria gill
(@riagill90377056) reported
@snapchatsupport @Cookiemurk Need the same help here
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patrick johnson
(@patrick55399865) reported
@I_christylynnn @snapchatsupport Let me know if they help you, happened to me on the 30th and they have been no help