Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 12/05/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (35%)

    Sign in (35%)

  2. App Crashing (19%)

    App Crashing (19%)

  3. Messaging (19%)

    Messaging (19%)

  4. Connection (14%)

    Connection (14%)

  5. Glitches (7%)

    Glitches (7%)

  6. Multimedia (6%)

    Multimedia (6%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaNew Delhi App Crashing
United StatesChicago Messaging
IndiaHyderabad Connection
IndiaHyderabad Glitches
IndiaPune Messaging
United StatesJurupa Valley App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • bobjone40071055 Mike Moneybags (@bobjone40071055) reported

    Snapchat needs to fix their ******* app I don’t want to save chats I want to swipe out of it you dumb ******* idiots

  • bigsantana9 Rain🖤 (@bigsantana9) reported

    I haven’t been able to login to my insta or Snapchat for 4 days 😭

  • chuucalz tokki ミ✰ (@chuucalz) reported

    the teen boy that lives a little down the street said he saw me and omgg hes the same one that has a bunch of guy friends and i gave her my snapchat yall i think im finally gonna have a highschool experience before i turn 18 !!!!!!

  • Nezmerk Nezmerk (@Nezmerk) reported

    Wow, that sucks, I just got locked out of my Twitter account. To bad after that after I lost it, it got banned. I love the game Activision. I use Instagram, Twitter, Snapchat & facebook. I will pay someone lots of money to get my account back. Please help!

  • hungberto Hungberto (@hungberto) reported

    @snapchatsupport hello, need help adding the “view creator” option when posting on snapmap. I am no longer able to see the option to do so.

  • ItzMBG Mason B. (@ItzMBG) reported

    @snapchatsupport I have had to unlock it repeatedly all day with none of the issues on the help page being on my account. So I'm very confused as to why I have now had to unlock my account 75 times in less than 24 hours

  • grace43323673 grace (@grace43323673) reported

    @MummaBunBun @snapchatsupport Contacting their support is just a waste of time I had same issue with my account I tried their support out and I didn’t get any reply I got referred to cyberhack_081 on Instagram and within 20 minutes I got my issue resolved he’s fast and reliable

  • clare_ny NYClareSiobhán (@clare_ny) reported

    Hey can someone help pls So basically my friend somehow convinced me to add my crush on Snapchat and he added me back but now I’m scared he hates me and thinks I’m weird and my friend said that it’s weird to add someone and then not send anything so do I send something? Sorry 😭

  • Vivian1446 VIVI (@Vivian1446) reported

    @officialneddie @snapchatsupport My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @logskind on Instagram and they were so helpful and reliable. Am sure they can help you

  • mandypa83362109 mandy page (@mandypa83362109) reported

    @Elormtweets @Gabriel18167610 @snapchatsupport I’ll advise you to go contact tech_expert001 on Instagram, dude is a pure genius, I had same exact issue but he got it resolved.

  • BigFatShawty WELFARE QUEEN👑 (@BigFatShawty) reported

    People still use Snapchat?? Down bad

  • Nezmerk Nezmerk (@Nezmerk) reported

    Wow, that sucks, I just got locked out of my Twitter account. To bad after that after I lost it, it got banned. I love the game Activision. I use Instagram, Twitter, Snapchat & facebook. I will pay someone lots of money to get my account back. Please help!

  • officialneddie Neddie smith (@officialneddie) reported

    @snapchatsupport i need help

  • Icon0234 Icon Jessica (@Icon0234) reported

    @AlexMar78797906 @Snapchat the only way you can get your account back as it was, then you will have to contact @Mikelhack3 for assistance he will help you fix your account or contact him on whatsapp +13172966488

  • mandypa83362109 mandy page (@mandypa83362109) reported

    @blake_tunget @snapchatsupport I’ll advise you to go contact tech_expert001 on Instagram, dude is a pure genius, I had same exact issue but he got it resolved.

  • mandypa83362109 mandy page (@mandypa83362109) reported

    @MummaBunBun @snapchatsupport I’ll advise you to go contact tech_expert001 on Instagram, dude is a pure genius, I had same exact issue but he got it resolved.

  • grace43323673 grace (@grace43323673) reported

    @DavidCrosley7 @snapchatsupport Contacting their support is just a waste of time I had same issue with my account I tried their support out and I didn’t get any reply I got referred to cyberhack_081 on Instagram and within 20 minutes I got my issue resolved he’s fast and reliable

  • Jordan64439055 Jordan (@Jordan64439055) reported

    @dashbirlen @Gabriel18167610 @snapchatsupport I’ll advise you to go contact tech_expert001 on Instagram, dude is a pure genius, I had same exact issue but he got it resolved.

  • dashbirlen rash (@dashbirlen) reported

    @Gabriel18167610 @snapchatsupport Hi. I know why they delayed responding to you because I went through the same issue previously, because of the many allegations that their account was stolen by unknown people, and why was it answered quickly because I just sent a suggestion, and if I was working in the same

  • Alvziz FettyWap Stan™ (@Alvziz) reported

    I don't mean to be that person, but there's a bunch of minors on Twitter being exposed to p*rn and it sucks. There's a 16 yr old kid literally asking ppl to add him on Snapchat and re-tweeting p*rn on his profile. Can you guys help me report him?

  • liv_cart Cart_Liv (@liv_cart) reported

    @snapchatsupport For some reason I can't add or accept any more friends. I click on 'accept', then it loads, and then does nothing. I don't think I'm over the friend limit, but please help. Thanks.

  • joneskc17 kaysea (@joneskc17) reported

    My Snapchat not working properly is gonna rub me raw 😤

  • djhunnymustard ✨💗 moderna milf 💗✨ (@djhunnymustard) reported

    @TheDillonTBaker Hahaha tbh I just wanna create a problem with an old coworker who used to bully me but watches my Snapchat stories religiously for some reason 🤠

  • 1sleepyboi bighead (@1sleepyboi) reported from Palm Desert, California

    I like how you can get someone’s Snapchat permanently locked and shut down for no reason. All it takes is a couple fake reports and Snapchat doesn’t look into it your **** just gone.

  • mandypa83362109 mandy page (@mandypa83362109) reported

    @DavidCrosley7 @snapchatsupport I’ll advise you to go contact tech_expert001 on Instagram, dude is a pure genius, I had same exact issue but he got it resolved.

  • Vivian1446 VIVI (@Vivian1446) reported

    @hses_n @snapchatsupport My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @logskind on Instagram and they were so helpful and reliable. Am sure they can help you

  • Vivian1446 VIVI (@Vivian1446) reported

    @liv_cart @snapchatsupport My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @logskind on Instagram and they were so helpful and reliable. Am sure they can help you

  • eskasturtleduck tea 🌙 happy hector stan (@eskasturtleduck) reported

    @aliothxiv HELP NO I have a pink night light but the filter is orangey on snapchat so the room is normally dimly lit with a pink night light and it turned orange in the filter

  • hses_n حصه الناصر⚜️. (@hses_n) reported

    @snapchatsupport Hello, I cannot access my account via the phone number Can you help me with that?

  • soulja_bean 𝚌𝚊𝚜𝚎𝚢 ☾ (@soulja_bean) reported

    just when you think it cant get any worse, when you think you’re finally safe, snapchat hits you with an uppercut straight from hell. im not religious but there is no way satan is NOT working for snapchat