Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 12/01/2025 19:20

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (35%)

    Sign in (35%)

  2. App Crashing (19%)

    App Crashing (19%)

  3. Messaging (19%)

    Messaging (19%)

  4. Connection (14%)

    Connection (14%)

  5. Glitches (6%)

    Glitches (6%)

  6. Multimedia (6%)

    Multimedia (6%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaPune Messaging
United StatesJurupa Valley App Crashing
United StatesTustin Sign in
FranceMarseille Connection
IndiaLucknow Messaging
IndiaJaipur Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • The_webhackz The_webhackz TM (@The_webhackz) reported

    Having issues with your Snapchat account? Are you temporarily or permanently locked out? 📥 send a direct message to us here, or on instagram at our page the_webhackz and we would get your appeal attended to.✅ We are here to Serve you better💻#snapchatsupport #snapchat #1000x

  • Ciara83390351 Ciara (@Ciara83390351) reported

    @2keydo2much @snapchatsupport Customer service is non existent, i waited for months and no response from support system. It was (palo_tech) on Instagram that fixed my account perfectly today

  • _A__Lauren CHURCH GIRL🤸🏾‍♀️ (@_A__Lauren) reported

    I’m still reverted they shut down my Snapchat accounts 🥺 I didn’t deserve that!

  • SimoneEndya endya simone 🪐 (@SimoneEndya) reported

    @madymatson7 Sorry to hear, and Snapchat support won’t help. Rather, text these guys @hybridd_cs, they’d fix up your account and give you access.

  • ceykerly Ceykerly📍 (@ceykerly) reported

    @Safari_2Dope @Snapchat Oh!!!!!!!😳fu*k!! Omg frfr? Wooow this a mess why is everyone having this issue just quickly go on your ig search on 4BOMFIX on instagram he would help you fr is service is actually legit trustworthy

  • lenny_2232 RECOVERY LENNY (@lenny_2232) reported

    @liamsimpkins1 @snapchatsupport Account disabled or locked is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send a dm

  • aBoxrdvWelford aBoxrdvWelford (@aBoxrdvWelford) reported

    @prankingthenorm @snapchatsupport I thought I was the only one having this issues but got mine fixed with the help of grahamtech1 on Instagram they might help you out also

  • liamsimpkins1 1:46 (@liamsimpkins1) reported

    @snapchatsupport my account has been locked without reason. Please can I receive correspondence regarding this issue.

  • Albert_Blak Albert Blake (@Albert_Blak) reported

    @Mbk_418 @snapchatsupport Try reaching out to cyber_kimn on instagram he’s gonna help fix that mess without stress

  • Kimberl05856784 Kimberly (@Kimberl05856784) reported

    If your account was hacked, disabled, or you are having any tech support issue, on Instagram or telegram you can find some Cybersecurity specialist account name @hephaestuslock you can just 𝚝𝚎𝚡𝚝 𝚑im and tell him what tech support issue you are having #Snapchat #snapchatdown

  • DipjyotiDoloi Dipjyoti Doloi (@DipjyotiDoloi) reported

    @madymatson7 @Casey1craig @snapchatsupport Try reaching Marcuscharles100 on IG or text (203) 441-3108,he’s reliable,instead of waiting for automated text from support team which won’t help

  • aBoxrdvWelford aBoxrdvWelford (@aBoxrdvWelford) reported

    @KateDav55596942 @snapchatsupport I thought I was the only one having this issues but got mine fixed with the help of grahamtech1 on Instagram they might help you out also

  • Robert_hacks_ Roberthacks📲💻📡🌐 (@Robert_hacks_) reported

    If you need Help with recovering any Hacked Account, Mails, Tiktok, Snapchat, Instagram etc..

  • Shailen68327952 Shailene (@Shailen68327952) reported

    @jl24201 @Snapchat kindly send a text message to @ablefixtech on Instagram for help I got a similar issues like that but they got it fixed up

  • Shailen68327952 Shailene (@Shailen68327952) reported

    @jl24201 @Snapchat Omg!!!!!!! your account is goneee?😯😯quickly go to instagram and search on @ablefixtech on instagram that service can help you ok

  • aBoxrdvWelford aBoxrdvWelford (@aBoxrdvWelford) reported

    @A41122017 @snapchatsupport I thought I was the only one having this issues but got mine fixed with the help of grahamtech1 on Instagram they might help you out also

  • HenryRaim Henry_raim (@HenryRaim) reported

    @twistedisbored @snapchatsupport Go inbox this tech guy @blay_Cybertech on Twitter, he is fast and Accurate in retrieving account, he recovered my account when I got issue and support services aren't responding within 30 minutes.

  • Robert_hacks_ Roberthacks📲💻📡🌐 (@Robert_hacks_) reported

    If you need Help with recovering any Hacked Account, Mails, Tiktok, Snapchat, Instagram etc..

  • HenryRaim Henry_raim (@HenryRaim) reported

    @A41122017 @snapchatsupport Go inbox this tech guy @blay_Cybertech on Twitter, he is fast and Accurate in retrieving account, he recovered my account when I got issue and support services aren't responding within 30 minutes.

  • DipjyotiDoloi Dipjyoti Doloi (@DipjyotiDoloi) reported

    @juicyyscott @snapchatsupport Try reaching Marcuscharles100 on IG or text (203) 441-3108,he’s reliable,instead of waiting for automated text from support team which won’t help

  • sajid96419073 sajid (@sajid96419073) reported

    @Snapchat my snap was hacked please can someone help me

  • twistedisbored Kemistry (@twistedisbored) reported

    @snapchatsupport I need help. My account is locked out. I never got a warning or explanation of what happened but my account is permanently locked out. I have years of photos and videos of my friends and family gone. I need them because some of those friends are no longer here!

  • ceykerly Ceykerly📍 (@ceykerly) reported

    @prankingthenorm @Snapchat Oh!!!!!!!😳fu*k!! Omg frfr? Wooow this a mess why is everyone having this issue just quickly go on your ig search on 4BOMFIX on instagram he would help you fr is service is actually legit trustworthy

  • aBoxrdvWelford aBoxrdvWelford (@aBoxrdvWelford) reported

    @GetPqcked @snapchatsupport I thought I was the only one having this issues but got mine fixed with the help of grahamtech1 on Instagram they might help you out also

  • HenryRaim Henry_raim (@HenryRaim) reported

    @A41122017 @snapchatsupport Go inbox this tech guy @blay_Cybertech on Twitter, he is fast and Accurate in retrieving account, he recovered my account when I got issue and support services aren't responding within 30 minutes.

  • DipjyotiDoloi Dipjyoti Doloi (@DipjyotiDoloi) reported

    @ag_welch @snapchatsupport Try reaching Marcuscharles100 on IG or text (203) 441-3108,he’s reliable,instead of waiting for automated text from support team which won’t help

  • cyber_ronald RONALD RECOVERY (@cyber_ronald) reported

    @Mbk_418 @snapchatsupport Message me I can help..

  • cyber_ronald RONALD RECOVERY (@cyber_ronald) reported

    @Mbk_418 @snapchatsupport I'm a tech engineer I can help with your account issues. Send me a direct message now ....

  • HenryRaim Henry_raim (@HenryRaim) reported

    @liamsimpkins1 @snapchatsupport Go inbox this tech guy @blay_Cybertech on Twitter, he is fast and Accurate in retrieving account, he recovered my account when I got issue and support services aren't responding within 30 minutes.

  • Ciara83390351 Ciara (@Ciara83390351) reported

    @abd4174 @snapchatsupport This happened to me too last month, I tried for weeks to retrieve it and support system didn't help. I got referred to (palo_tech) on Instagram. He fixed it perfectly today