Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• App Crashing (22%)
• Connection (22%)
• Glitches (19%)
• Multimedia (11%)
• Messaging (11%)
• Sign in (11%)
• Video (4%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Connection	6 days ago
Seattle	App Crashing	11 days ago
Dreux	Glitches	13 days ago
Paris	Video	17 days ago
Dallas	App Crashing	18 days ago
Dallas	App Crashing	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samy • (@SamyLizardo) reported 13 minutes ago

  @snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.

• 
  Cupcake 🧁 (@_lil__cupcake_) reported 14 minutes ago

  Snapchat: *acting up* Me: lemme see if this needs an update Snapchat: *has an update* Me: *updates it* Snapchat: **** you. You thought that would fix that mysterious tcking noise? Nope. Suffer

• 
  Bryan Dickey 📲 (@BryanDickey_) reported 15 minutes ago

  @seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.

• 
  Ali Hassan Mubarak (@alihassan94_) reported 17 minutes ago

  @snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?

• 
  Arnold Gilson (@ArnoldGils66843) reported 17 minutes ago

  He had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.

• 
  Tech Mitnick (@TechMNOfficial) reported 17 minutes ago

  @wood82249 @snapchatsupport I can resolve device banned issue. Send a message for urgent assistance.

• 
  ku (@ke0ynl) reported 17 minutes ago

  I need Snapchat support, to talk about the issue in A DM @Snapchat @snapchatsupport

• 
  Iqbal Doulatzai (@selfmade1008) reported 18 minutes ago

  @snapchatsupport my account got got permanently locked for uploading a video for my friend ive only had one warning prior to this. Ive had this account since 2014 i speak to my family on it and now i cant speak to them please can you help me get my account back

• 
  a♡ (@lilreinabella) reported 19 minutes ago

  @snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this

• 
  Gagan Suie (@GaganSuie) reported 24 minutes ago

  Hands down the worst social media subscriptions (borderline scams): LinkedIn Twitter Snapchat

• 
  ` (@pretty_bae77) reported 25 minutes ago

  @snapchatsupport My snapchat got locked for no reason and I have had an account for 4 years lots of memories and friends and family connections. Please help me! I was hacked and it got locked. I also have Snapchat plus too .

• 
  𝐀 (@37nla) reported 29 minutes ago

  @Snapchat @dilliantheceleb Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

• 
  vincent is on #veratwt (@itoohatedrratio) reported 30 minutes ago

  @azuxky omfg wait i just accidentally face revealed HELP i sent this to amy on snapchat once

• 
  Krishna Bhati (@Krishna_Bhati53) reported 35 minutes ago

  @Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve

• 
  🧚🏾‍♀️🦄 (@purplegawddess) reported 37 minutes ago

  @Saweetie Do you need help running your Snapchat? Cause why you’re not posting on there?

• 
  floralentri ♱ (@casiings) reported 38 minutes ago

  @TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..

• 
  Tech Mitnick (@TechMNOfficial) reported 39 minutes ago

  @Asia86010967243 @snapchatsupport I can resolve your issue. Send a message for assistance.

• 
  ana brooks (@anabebrooks) reported 40 minutes ago

  @snapchatsupport i've tried reaching out via email several times. snapchat support is ignoring all my emails and i'm getting frustrated. my account was banned despite the fact that i haven't violated any guidelines (yes, i thoroughly reviewed them). can someone please help me?

• 
  Larry Connell (@LarryConne41404) reported 43 minutes ago

  @NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.

• 
  Ibrahim Khan (@Ibrahimwhoelse) reported 44 minutes ago

  @Snapchat Hello Snapchat Support I hope you’re doing well I can’t access my account as it says my device has been banned I believe this might be a mistake Please help me recover my account My username is ibrahimkhan8820

• 
  Krishna Bhati (@Krishna_Bhati53) reported 47 minutes ago

  @Snapchat @snapchatsupport how can you be so cruel at least reply to any one of the posts i have been writing them just in an hope that the team will look into this and will help in resolving my problem but you people are just ignoring them at all why are you doing so. Pls answer

• 
  Serena Steele (@Sylviasaves) reported 53 minutes ago

  @anabebrooks @snapchatsupport These guys never help, just automated messages, Try talking to this dude @merlins_tools he can help recover your account, paid him to get mine back

• 
  Crypto CxN 𐤊 (@cryptocxn) reported 54 minutes ago

  @real_n3o This is the equivalent to a girl constantly sending selfies on Snapchat but never down to chill

• 
  MancerAI (@MancerAI_) reported 54 minutes ago

  Thanks. Yeah I want to minimize friction by not needing to repeat password and get one free try without logging in. Maybe go full Snapchat and just take the user straight to the camera, skip the extra steps? I'll take all that into consideration and Ill definitely fix the try without login part. Thanks!

• 
  Blue (@BondLovesBlue) reported 55 minutes ago

  Please help Snapchat storage Ruined again The money is coming Little snot said no Over parking like I’m idiot Others take pills Allot Please help Not 8 days here alone They’re bullying Severely She’s a bully

• 
  Arsalan Khan (@Araankhan008) reported 60 minutes ago

  @Snapchat need immediate help, someone hacked my account and threatening me, need help ASAP

• 
  Daniel (@dnl4dnl) reported 1 hour ago

  @Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community

• 
  Manuel (@Manuel682463) reported 1 hour ago

  @ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.

• 
  لولي♍️ (@darkautumn6) reported 1 hour ago

  @snapchatsupport Hello, I have a problem. I am unable to delete my account and the deletion page does not want to open. Even Snapchat Web does not want to open. I hope to solve the problem as soon as possible!!!

• 
  Brandon reatherford (@Brandonrea63922) reported 1 hour ago

  @Daddysbadbabyg1 Anybody who has telegram and buys contact go message her on her telegram and I will tag it down below. She lost her Snapchat. But her stuff is well worth it. @MadelineMoon4200