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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Connection (26%)
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Messaging (17%)
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Sign in (17%)
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Glitches (15%)
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Multimedia (13%)
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App Crashing (9%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur |
Sign in | |
| Delhi |
Glitches | |
| Mumbai |
Messaging | |
| Bengaluru |
Messaging | |
 Melbourne |
Connection | |
 Saint-Étienne |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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jadddeeenn
(@JadenNuno) reported
@snapchatsupport why can't i make a new account. this is so frustrating. it locks before i can even enter it. customer support is terrible
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jonexcyber
(@_jonex_cyber_) reported
@ur86ix @snapchatsupport Send a dm I can help you fix it
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Noah
(@Nstackz77) reported
@ChillDave9 @snapchatsupport Customer service is a joke
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Dustin Hosseini
(@DustinHosseini1) reported
@snapchatsupport Ive had a acct for almost 10yrs and its been deleted because your support is terrible and refused to help me and flat out quit responding to the cases. I wont be coming back
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jonexcyber
(@_jonex_cyber_) reported
@JadenNuno @snapchatsupport Send a dm I can help you fix it
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James John
(@JamesJo20590458) reported
@EjetPhil @Snapchat Hey mate I had the same issue last time and the support team didn't help I was something else until I met @Dye_Techz on Instagram. He fixed it without delay, You can message him. His trustworthy
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James John
(@JamesJo20590458) reported
@Nstackz77 @snapchatsupport Hey mate I had the same issue last time and the support team didn't help I was something else until I met @Dye_Techz on Instagram. He fixed it without delay, You can message him. His trustworthy
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Atul Jalu
(@atuljalu_03) reported
Elon Musk should buy Instagram & Snapchat and shut down surver forever
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James Anderson
(@PraiseAuta) reported
@ashwin_palakkal @snapchatsupport I had similar issues on my account and I got in touch with apostolis_67gaitanidis (Apostolis) on Instagram they help me retrieve my account. I recommend you get in touch with them
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UR - 86
(@ur86ix) reported
@Snapchat @snapchatsupport The new username feature is incomplete: - I tried transfering my unique username from 2nd to main account but I can't do that - My 2nd account can't even revert back to its original unique username Username is lost forever. Please help me & fix bug
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Elli 🏠 ||-// Already Home
(@sunwillrise__) reported
Lol in my snapchat memorys there came up this Video from exactly 2 years ago of me trying to write a song- lmfao it didn't sound too bad but hella basic and I think I had a text but it's not on the vid so I probably didn't write it down Yeah I was probably bored in quarantine
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Richard Hamilton
(@Rich_hamilton90) reported
@joe_tuck382 @snapchatsupport Why don't you seek @darknett77 on Instagram for help, he's specialize in fixing this kind of issues. He's good at this and trustworthy
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Jeffery Brooks
(@Jeffery36603864) reported
@laryeaaaa I once had issues with my Snapchat account I couldn't login and it was showing me the Oops couldn't find matching credentials message I was recommended to @petersunlocktools on Instagram and they helped me fix it
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Haroon Rashid
(@imHaroon57) reported
Elon Musk plz buy snapchat. So they can fix streak problem. @elonmusk #Snapchat @Snapchat
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Black uplifting
(@Behappy20221) reported
@Gervontaa @Snapchat @snapchatsupport he is saying his verified page is hacked please take it down
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Jeffery Brooks
(@Jeffery36603864) reported
@MorMac13 I once had issues with my Snapchat account I couldn't login and it was showing me the Oops couldn't find matching credentials message I was recommended to @petersunlocktools on Instagram and they helped me fix it
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Jeffery Brooks
(@Jeffery36603864) reported
@kateryna_kzak I once had issues with my Snapchat account I couldn't login and it was showing me the Oops couldn't find matching credentials message I was recommended to @petersunlocktools on Instagram and they helped me fix it
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ally #BLM✊🏽✊🏾✊🏿
(@allybellaa18) reported
@snapchatsupport snap my account got permanently locked today, and it’s very upsetting i have been a loyal user to your app FOR YEARS. i’ve always love snapchat, and to see my memories gone reallt does upset me. i’ve done nothing wrong to contribute in bad behavior to your app. please help me.
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IJAY SAMA 🦄
(@Ijay_xo) reported
Can Snapchat seriously fix this subscription rubbish 🙄 I’ll be watching kika next thing I’m seeing is Mummy aleesha
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Jeffery Brooks
(@Jeffery36603864) reported
@ur86ix I once had issues with my Snapchat account I couldn't login and it was showing me the Oops couldn't find matching credentials message I was recommended to @petersunlocktools on Instagram and they helped me fix it
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Rhoda
(@Rhoda_41) reported
@MorMac13 @snapchatsupport contact @techworld_2 he'd be of help
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Mina Emad
(@Minashohdy_20) reported
@snapchatsupport Please review the issue of locking the account permanently, Snapchat is a big company and the right procedures must be taken. I am an oppressed person and my account has been since 2017. There are all my friends and relatives on it and I have to restore it again
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jonexcyber
(@_jonex_cyber_) reported
@MorMac13 @snapchatsupport Send a dm I can help you fix the issue
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morven
(@MorMac13) reported
@snapchatsupport Not as simple as that though. Can’t find how to contact support and explain what’s happened as too many‘option’ buttons with dead end help. Is there a general email/link to deal with a human?
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Rhoda
(@Rhoda_41) reported
@ur86ix @snapchatsupport contact @techworld_2 he'd be of help
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Patrick O’Houlahan
(@PatrickHoulahan) reported
@snapchatsupport I can’t log into my account. Please help. When I try to sign In it says that there is no connectivity or lost connect.
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Travon.
(@trayemm) reported
Hey @Snapchat , it takes entirely too much to unfriend folks on the app. Can we get a fix for that?
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Richard Hamilton
(@Rich_hamilton90) reported
@arabb_r6 @snapchatsupport Why don't you seek @darknett77 on Instagram for help, he's specialize in fixing this kind of issues. He's good at this and trustworthy
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claire 🌈
(@manchester_eyes) reported
help i have a snapchat text from my crush (in response to me reaching out last night and kinda asking to hang out) and i’ve been sitting here for 20 mins way too terrified to open it WHAT IS WRONG WITH ME
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Rowan
(@irowanz) reported
@snapchatsupport @Snap @Snapchat Dear, i add some friends on my account and now im permanent locked? For what? Just adding friends lol. I add 5 friends, logged out and got permanent locked. Please unban my account: r0bin_2022 and fix u systems! Thank you