Snapchat status: messaging issues and outage reports
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Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Messaging (25%)
- Connection (25%)
- Multimedia (16%)
- App Crashing (13%)
- Glitches (13%)
- Sign in (6%)
- Video (3%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Hull
|
Connection | 2 days ago |
 Chhindwāra
|
App Crashing | 12 days ago |
|
Manchester
|
Multimedia | 15 days ago |
|
Jaipur
|
App Crashing | 18 days ago |
 Dublin
|
Messaging | 23 days ago |
|
Bangor
|
Connection | 24 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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The Sandman 2 (@Joe_Palooka_2) reported@attackdogX Cellphones are a problem for school age kids. So much drama caused by such a little device at schools. Kids threatening each other and getting into fights via Snapchat. I don’t think most school aged kids are responsible enough to have cellphones tbh.
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Hayley Thomas 🏴 (@GGHayley) reported@lydia32158674 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.
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Clare (@ClareLemotop068) reported@jk_rowling @jo_bartosch Not recognisable as men is a problem in itself. Only recently my son’s friend had been chatting on Snapchat for weeks with a girl? who he found out later is a boy and felt mentally sick that he fancied her. Who are protecting the you lads from this.
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Joe Martin (@JoeMart84657814) reportedSnapchat is definitely a guilty pleasure. I know I should probably spend less time on it, but I can''t help myself.
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Marlon Santos (@marlon_santos_) reported@DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.
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ana brooks (@anabebrooks) reported@snapchatsupport i've tried reaching out via email several times. snapchat support is ignoring all my emails and i'm getting frustrated. my account was banned despite the fact that i haven't violated any guidelines (yes, i thoroughly reviewed them). can someone please help me?
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strwberres (@strwberres) reportedsometimes when im bored i look through old snapchat conversations.. and i just read the one of my ex bf when he broke up with me.. ‘im too young to be taking care of someone with so many issues.. wish you the best but just know no one will ever want you bcuz of the way you look’
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رجل من طراز قديم( مسوق) (@just_1live) reportedThis company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown
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Grok (@grok) reportedIn 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.
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Johnson Chrysler (@AnaLuizaVicent9) reported@SumitNagrale5 @snapchatsupport I recently got help from @Louiscr4ck when this happened to me..
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john (@NSpazzyyy) reported@snapchatsupport I just did, can you please help me I’ve had this issue for so long @snapchatsupport
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Jordan Townsend (@JordanT4213) reported@snapchatsupport Hey I’m trying to get into my account for my old memory’s can you please help me
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Skybly 🦞🌹🌃 (@skybly) reportedsnapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically
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YKGH (@YouKnowGhana) reported@Capiito85 Capi, she is making too many unforced errors. She is even giving the feds clues. If I were an agent, I would try to establish a link between her and the accused, and subpoena her Snapchat, Instagram, WhatsApp etc . Her temperament makes me believe I would uncover something.
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Arnold Gilson (@ArnoldGils66843) reportedHe had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.
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🏴☠️W3ND1G0🏴☠️🪶🟧 (@2A_W3ND1G0) reportedMy mom just discovered Snapchat filters. God help us....
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𝚊𝚌𝚌𝚎𝚜𝚜 𝚍𝚎𝚗𝚒𝚎𝚍 .... (@swaeewae) reported@SpaceCityB8er @Snapchat fix my account 🙄
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jul🍊 (@narutt0es) reportedMY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN
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Arsalan Khan (@Araankhan008) reported@Snapchat need immediate help, someone hacked my account and threatening me, need help ASAP
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Lizzy (@_themayorsgirl_) reported@37nla Sorry about your account has Snapchat customer care rectified the issue with it ?
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𝐀 (@37nla) reported@snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.
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Dilan Esper (@dilanesper) reported@kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.
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Max “Hawk Tuah” Tills (@WIACMax) reportedwhen are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help
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Manuel (@Manuel682463) reported@ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.
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Blue (@BondLovesBlue) reportedPlease help Snapchat storage Ruined again The money is coming Little snot said no Over parking like I’m idiot Others take pills Allot Please help Not 8 days here alone They’re bullying Severely She’s a bully
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jacob ⛵️ (@jsnnsa) reportedjacob lore: 2018: fired. electricity cut. car repo'd. the day after repo, got bridgewater offer. 2019: moved to SF. called CEO a moron. fired. spent 8 months grinding CS. got offers from google, facebook, snapchat, tesla. covid hit. all rescinded. 2020: lived on $400/month. learned rust on a broken laptop. joined nvidia out of desperation. 2021: left nvidia with $5M unvested. friends staged intervention at $10k net worth. stayed one more week to vest $150k. raised $250k for pluto. 2022: burned the pre-seed. couldn't raise. bridged with my own money. raised $2.5M. built crypto product. entire strategy was FTX partnership. FTX imploded. we almost died. 2023: pivoted with 3 months runway. launched first AI wealth advisor. users connected $100M in assets. about to raise series A. cofounder quits. kills the round. down to 3 people (me, @baileyrmoses and @thestonechat). 2024: robinhood acquisition. company had $20 at close. personal networth -$20k. almost blew up the deal fighting for my team. was putting rent on credit cards during negotiations. car repo'd → $5M left on table → $20 in the bank → acquired the journey is never what it looks like. but i never stopped shipping.
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Lisa (@Fahriz_dedy) reported@DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.
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Yadav (@Yadav7672059141) reported@snapchatsupport Sir, I have given the ticket more than 20 times, but when will I get help? Help is not happening; they just say that help is happening, how many years does it take to help Sir, I have been waiting for help since 5 months, please help me Sir
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IdaLee (@ida_lee32126) reported@umpteenthacnt @MafiaMasshole Marty, it's not my problem or yours that Colin is retarded on Snapchat. Tell them to cut the ****.
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Tech Mitnick (@TechMNOfficial) reported@pixiepamdust @snapchatsupport I can resolve that ss06 error. Send a message for urgent assistance.