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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Connection (24%)
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Messaging (16%)
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Sign in (16%)
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Multimedia (14%)
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Glitches (14%)
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App Crashing (10%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Glitches | ||
| Messaging | ||
| Messaging | ||
| Connection | ||
| Connection |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Xihxicuinyocoatl Magnificus
(@SirMagnificus) reported
@WhiteHouse @Snapchat When will the US finally provide travel exemptions for unmarried, international couples? It’s been 11+ exhausting months of forced separation. Several European countries and Canada have already demonstrated that this can be done responsibly. Please help. #LoveIsNotTourism
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∞
(@TheFalseNein) reported
@419simsim That's the problem, all these girls just want clout - unless he puts everyone he comes into contact with on a phone / Snapchat ban it's always gonna come out
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Mak10🤫
(@makpayton18) reported
@mannyarias4 @internetfairy Ever notice social media apps get rid of features that help catch a cheater.. why you think Snapchat doesn’t say who peoples best friends are anymore.. those were helpful tools to have sometimes
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CrUeL🌍🐘
(@cruelcharles_) reported
@zaincakey @snapchatsupport I had Same issues too I tried many ways to retrieve back and it didn’t work out not until a friend referred me @COCOSAVAGE69 He recover back my account .I recommend you contact him so you get you account back
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can o soup
(@CampCollins8) reported
I can't wait this time next year. down bad hall all up in my Snapchat flashbacks
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NAVNATH SHINDE 💕
(@9nath_shinde) reported
@snapchatsupport official contact site is down...why??
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Brandon D. Sica
(@BrandonDSica) reported
Send me a dm for help with locked Snapchat accounts and help with social media accounts. A Professional and reliable service offered!
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burnomars
(@genepeeter) reported
@Aboood142000 @snapchatsupport Kindly dm I can fix it
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notpalos
(@APMaster8) reported
@snapchatsupport I have a problem. My snapchat account was parmanently locked. :( How can you help me unlock it?
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Arcadian
(@ArcadianVoid) reported
@GrayStillPlays I reported it to Snapchat for stealing your video, they didn’t have a a name other than the one in the picture that I sent you. I’ll try and track them down and see if they’ve done this before.
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kacy loves em
(@93WALLZ_) reported
someone help me none of@the snapchat stickers are good enough does anyone have any nice ones they use
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Sienna
(@anneis99) reported
@snapchatsupport my best friends list keeps changing every minute depending on who I have snapped most recently how do I fix this
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NAVNATH SHINDE 💕
(@9nath_shinde) reported
@snapchatsupport having trouble.....ur contact site is down...why?
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اياد
(@ayooodg) reported
@snapchatsupport help my
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اياد
(@ayooodg) reported
@Snapchat help me
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Moonchild 🌙
(@uniijay) reported
@lifeofdessss Lmaoo being on Snapchat is so different 😭. I hate feeling like the center of attrentio. And thats the kinda anxiety cameras give me . Im so awkward 😔. But I’ll definitely pretend like im talking to my friends that’ll help
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SaphiaBTW
(@SaphiaBT) reported
@snapchatsupport Please help! I am having trouble contacting my elderly family. We use Snapchat as a main way to communicate. My account has been permanently locked! I have checked why it might be locked, but I have not done anything to break TOS.
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Emma Brinton
(@emmabrinton28) reported
@snapchatsupport every time i get a new snap from someone of my best friends list they go to the top of my list even if they were number 8 before...please fix this because i don’t want someone from the bottom of my list at the top when i have the two month heart with someone
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einstein
(@bo00biezz) reported
i deleted Snapchat to save time but couldn’t even last two days without it looks like i can’t survive without male validation, I’m down bad
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Emma Brinton
(@emmabrinton28) reported
@tomtecnicguy @snapchatsupport @snapchatsupport please fix this!! i don’t want someone at the bottom of my bf list to be at the top when i have someone with the two month heart
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allison☁️✨
(@allison_mccourt) reported
@snapchatsupport I am very disappointed in the customer service I have been receiving. My account has been locked for two days now with no help from team snapchat. i have submitted multiple tickets and emails and even sent you a message on twitter, this is very unhelpful.
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SupaRova 🖤
(@SupaRovaa) reported
@CBearFN_ You know your down bad when you start downloading games off Snapchat ads
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NAVNATH SHINDE 💕
(@9nath_shinde) reported
@snapchatsupport tried on other phone but having same issue
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Rohit 👻 ( less active 😔 )
(@Rohit_ke_memes) reported
I may look normal, but deep down I want Snapchat filters on Zoom and on Google meet.
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dave jenny
(@davejenny3) reported
@sashabbe_ @snapchatsupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (Hack_Room) on instagram they were very helpful,reliable and trustworthy.A VERY BIG SHOUTOUT TO THEM!
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mason
(@_mason_ritchie_) reported
@snapchatsupport fix the app please 🥺
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dave jenny
(@davejenny3) reported
@0b1e2e @snapchatsupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (Hack_Room) on instagram they were very helpful,reliable and trustworthy.A VERY BIG SHOUTOUT TO THEM!
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Rohan🔰
(@Utdsheep) reported
@mufc_soph fr, 14 year olds on twitter trying to bring down a footballer off a snapchat vid. it's pathetic.
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jessy
(@jessssicaaaa2) reported
@snapchatsupport can you help me please I’ve sent so many dms.
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OI OI
(@kiissmeyouufool) reported
@snapchatsupport @Snapchat hey, my snap is going crazy and my best friend list is not ok. Pls help