Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 09/17/2025 12:20

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Messaging (31%)

    Messaging (31%)

  2. App Crashing (24%)

    App Crashing (24%)

  3. Connection (14%)

    Connection (14%)

  4. Sign in (12%)

    Sign in (12%)

  5. Glitches (12%)

    Glitches (12%)

  6. Multimedia (6%)

    Multimedia (6%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLakeland App Crashing
IndiaGreater Noida App Crashing
GreeceThessaloníki App Crashing
FranceParis Multimedia
IndiaPune Connection
IndiaPune Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • SaraMitchell97 Sara (@SaraMitchell97) reported

    Who’s **** can I suck until they *** down my throat whilst they play video games?😈🥰 #horny #porn #snapchat

  • recoveryouracc Recovery_GENIUS🖥💯🆙️ (@recoveryouracc) reported

    @jojoandaiki069 @snapchatsupport Send me a message to help you recover your account

  • davejenny3 dave jenny (@davejenny3) reported

    @LeonaMc41289587 @snapchatsupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (Hack_Room) on instagram they were very helpful,reliable and trustworthy.A VERY BIG SHOUTOUT TO THEM!

  • Ida_B_Welps T.I Stands for Thesaurus Ignoramus (@Ida_B_Welps) reported

    @jessefrance3 Are you ok? I don’t have a Snapchat, wtf are you talking about? Seek help roach

  • babyyeoshua Nisa Ruru ☾*‧₊ // STREAM JUN'S MV (@babyyeoshua) reported

    I chose to not tell him the guy's snapchat name and he try calm me down by telling about his life and some funny stories🥺

  • baileydrake656 bailey drake (@baileydrake656) reported

    @yepitskenn @snapchatsupport @Snapchat I was hacked too, these support services are just time wasting, send a DM to #tech_louis on instagram, they’ll help you fix your account in less than an hour

  • SirMagnificus Sir Xihxicuinyocoatl Magnificus (@SirMagnificus) reported

    @WhiteHouse @Snapchat When will the US finally provide travel exemptions for unmarried, international couples? It’s been 11+ exhausting months of forced separation. Several European countries and Canada have already demonstrated that this can be done responsibly. Please help. #LoveIsNotTourism

  • davejenny3 dave jenny (@davejenny3) reported

    @Kevin85587371 @snapchatsupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (Hack_Room) on instagram they were very helpful,reliable and trustworthy.A VERY BIG SHOUTOUT TO THEM!

  • Arsh_Wood ArshWood (@Arsh_Wood) reported

    @Snapchat My account has been permanently locked and your support website isn't working either! Terrible experience. My snapchat id is - arshwood Unlock my account @snapchatsupport #unlockoursnaps

  • StewartMAlyssa Alyssa Stewart (@StewartMAlyssa) reported

    @snapchatsupport @Snapchat My account was hacked. I am unable to reset my password via phone/email as they have changed those as well. Can you please help!?!

  • literallyella ella misses niki (@literallyella) reported

    I ACCIDENTALLY LEFT A PRETTY ******* OPENED ON SNAPCHAT AND I CANT SEE WHAT SHE SAID HELP

  • spine_cactus spine.tingling.cactus (@spine_cactus) reported

    @snapchatsupport did the app go down or something? I'm having problems seeing all of my chats.

  • Utdsheep Rohan🔰 (@Utdsheep) reported

    @mufc_soph fr, 14 year olds on twitter trying to bring down a footballer off a snapchat vid. it's pathetic.

  • SpaceMarines_ Adeptus Astartes (@SpaceMarines_) reported

    @snapchatsupport ay yo snapchat support i need your help i reset my phone and had download snap again and i may have forgotten my password.

  • CharlesTStella CoolTechDad (@CharlesTStella) reported

    Would be nice if @Snapchat could get around to fixing this annoying glitch where it says "Opened just now," no matter when the recipient actually opened it.

  • jojoandaiki069 joseph (@jojoandaiki069) reported

    @gracenolden @snapchatsupport @Snapchat Lol exactly my account was hacked and when I finally was trying to get back in they permanently locked it and i keep explaining I was hacked and they won’t even help me . Like how is it so hard to unlock my account when I said it was hacked ??? Smh

  • biden_sandra sandra biden (@biden_sandra) reported

    @StewartMAlyssa @snapchatsupport @Snapchat This is really Heart breaking😭😭Cause They won’t ever get back to you,I was really down when my account was hacked it’s been inactive for 6months, As it was my business Account,so I couldn’t let it go.i got back Through an external Help. His on Instagram as cyber_help.com_221

  • biden_sandra sandra biden (@biden_sandra) reported

    @yepitskenn @snapchatsupport @Snapchat This is really Heart breaking😭😭Cause They won’t ever get back to you,I was really down when my account was hacked it’s been inactive for 6months, As it was my business Account,so I couldn’t let it go.i got back Through an external Help. His on Instagram as cyber_help.com_221

  • recoveryouracc Recovery_GENIUS🖥💯🆙️ (@recoveryouracc) reported

    @gracenolden @snapchatsupport @Snapchat Send me a message to help you recover your account

  • ilan41395720 ilan (@ilan41395720) reported

    I can’t be the only one who can see this video is clearly fake like go onto Snapchat now and the text she is using is much darker usually you would be able to see through the black everyone calm down it’s fake !!!!! @markgoldbridge

  • BrandoJudar Judar brando (@BrandoJudar) reported

    @evanspiegel hello is there a way to recover a conversation on Snapchat that has already dissapeared is for a court case.. my mom was assaulted and tried to self defense and the only evidence she has to defend herself is on previous conversations on Snapchat .. HELP

  • AlessandroDeb69 AD (@AlessandroDeb69) reported

    @snapchatsupport I’ve sent two emails concerning my problem over a week ago and no response this is an important matter PLEASE HELP ME Snapchat Support Ticket ID: 139559082

  • D_Grant13 deandre montana 🌍 (@D_Grant13) reported

    Y’all really driving on these roads recording for Snapchat like y’all showing the world something special. Put the phones down and be careful y’all are not the only ones on these roads tryna make it back home safely.

  • biden_sandra sandra biden (@biden_sandra) reported

    @gracenolden @snapchatsupport @Snapchat This is really Heart breaking😭😭Cause They won’t ever get back to you,I was really down when my account was hacked it’s been inactive for 6months, As it was my business Account,so I couldn’t let it go.i got back Through an external Help. His on Instagram as cyber_help.com_221

  • recoveryouracc Recovery_GENIUS🖥💯🆙️ (@recoveryouracc) reported

    @Arsh_Wood @Snapchat @snapchatsupport Send me a message to help you recover your account

  • CharlesTStella CoolTechDad (@CharlesTStella) reported

    Snapchat really needs to fix this annoying glitch where it says "Opened just now," no matter when the recipient actually opened it.

  • biden_sandra sandra biden (@biden_sandra) reported

    @ayooodg @snapchatsupport This is really Heart breaking😭😭Cause They won’t ever get back to you,I was really down when my account was hacked it’s been inactive for 6months, As it was my business Account,so I couldn’t let it go.i got back Through an external Help. His on Instagram as cyber_help.com_221

  • MrT2Js &🅼🆈🆂🅴🅻🅵 (@MrT2Js) reported

    Broo which snapchat version your using i tried but and its sideload successfully in my iphone but it pop-ups error third party help me to fix 😭😭😭😭😭😭 @DzMoha_31

  • manthenamahesh9 Manthena Maheshpatel (@manthenamahesh9) reported from Medchal Malkajgiri, Telangana

    @snapchatsupport what happen my problem why not solving can't find user coming ?my id not showing not sing uping

  • recoveryouracc Recovery_GENIUS🖥💯🆙️ (@recoveryouracc) reported

    @StewartMAlyssa @snapchatsupport @Snapchat Send me a message to help you recover your account