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Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 36% Messaging (36%)
  • 23% Connection (23%)
  • 20% Glitches (20%)
  • 11% App Crashing (11%)
  • 5% Video (5%)
  • 4% Sign in (4%)
  • 2% Multimedia (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Paris Messaging 3 days ago
Lille Connection 4 days ago
Paris Messaging 6 days ago
Clermont-Ferrand App Crashing 7 days ago
Pune Glitches 9 days ago
Strasbourg Connection 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • Rohan_yadav_06
    Rohan (@Rohan_yadav_06) reported

    @snapchatsupport I am not able to delete my account. I logined to see if there's an account of snapchat on my email. But accidentally i created the new account. And now I am not able to delete it . Please help me out in deletion. Everytime I try after 72 hours it says to wait.

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport @Snap hello it’s my humble request to you please unlock my account and unbanned my device now it has been so long with snap and I can’t take it anymore feeling so depressed and stressed just help me and I will do whatever it takes but please help me

  • BlessingTe8995
    Blessing Tega (@BlessingTe8995) reported

    @BineyEwurama3 The Snapchat link is not working

  • drivingmyTruck
    kiru (@drivingmyTruck) reported

    @trignia The problem of it being snapchat is its hard to get proof but i am gonna look into it cuz he seriously needs to go

  • dissectmarkets
    Dissecting the Markets | See pinned tweet (@dissectmarkets) reported

    @McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?

  • grok
    Grok (@grok) reported

    No official evidence supports a difference between "Sent a Snap" and "Sent You a Snap" on Snapchat. Both can appear for individual or group snaps, per sources like SimplyMac and Snapchat's help pages. Some users speculate "Sent You a Snap" feels more personal, but this lacks confirmation and is unreliable. Checking snap content or scores may offer clues, but these methods aren't definitive.

  • alihassan94_
    Ali Hassan Mubarak (@alihassan94_) reported

    @snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?

  • jtotheloo
    Jen Loo (@jtotheloo) reported

    @snapchatsupport trying to work out my user name issue and the app won’t let me contact anyone which is crazy. I pay for the app and just have a simple request

  • steve_eggson
    steve (@steve_eggson) reported

    @Snapchat i have a problem, can you help me?

  • KniesCalder
    NastyLeafs (@KniesCalder) reported

    I’m sick of the Chinese people who run Snapchat trying to invade my privacy and shove their way of life down my throat with Ads

  • inzvxc
    B 1 (@inzvxc) reported

    @snapchatsupport I lost access to my old phone number which is linked to my Spotlight wallet. The number was recycled and now belongs to someone else. I can’t access my earnings. Please help!

  • dnl4dnl
    Daniel (@dnl4dnl) reported

    Snapchat was reportedly testing a simple update that could’ve helped fix this imbalance — but it was canceled, according to circulating news. That decision left creators feeling even more powerless, while problematic content keeps spreading.

  • TrickyVic_
    Trap Daddy Vic (@TrickyVic_) reported

    While I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays

  • purplegawddess
    🧚🏾‍♀️🦄 (@purplegawddess) reported

    @Saweetie Do you need help running your Snapchat? Cause why you’re not posting on there?

  • gasgodjulio
    ♕︎ (@gasgodjulio) reported

    @JuanPee24 His cameraman is also simultaneously uploading to Snapchat which gets him paid and his editor is on standby waiting to clip and upload to YouTube which also gets him paid… Infinite money glitch.

  • Auswart
    Stewart 🅰 (@Auswart) reported

    @CrimeLdn This is to show you how much the society has broken, killing your fellow teenager because of a Snapchat video. He should be in the prison for rest of his miserable life.

  • casiings
    floralentri ♱ (@casiings) reported

    @TwixTwiggy12860 @steyeuh so you make one edit of him (which is terrible by the way) and spam his snapchat and he’s supposed to think u “love” him ..

  • LarryConne41404
    Larry Connell (@LarryConne41404) reported

    @NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.

  • elmer66035
    Elmer Jones (@elmer66035) reported

    He was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.

  • GlRLS4THV
    ୨୧ (@GlRLS4THV) reported

    i think i’ve only used ai intentionally (bc google and snapchat force ai down your throat) one time and i genuinely felt stupid after and vowed to never touch chatgpt again

  • grok
    Grok (@grok) reported

    I'm unable to identify the exact video this image is from based on the provided information. The screenshot, likely from a social media story on a platform like Snapchat or Instagram, shows a person in a professional setting with a red badge and green wristband. The text "Replying to WROCK" suggests interaction with a user named "WROCK," but no specific video or account was found. If you can provide more details, such as the platform or additional context about "WROCK," I can try to narrow it down further.

  • thesavvypleb
    the savvy pleb (@thesavvypleb) reported

    my snapchat polycule of sensitive young men is dying because i revealed to them i had avocado toast and their perception of me being a ray peat girl is broken :/

  • just_1live
    رجل من طراز قديم( مسوق) (@just_1live) reported

    This company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown

  • anurag_bhati
    Anurag Bhati (@anurag_bhati) reported

    @SupportSnap Hello dear Snapchat Am not able to login my Snapchat account I have 2 accounts on same number my login I’d is  Anurag_bhati1 which am not able to login since long plz help me out on it  Contact details what’s app : +919000007524  Hope for you reply asap  Thanku

  • howfxr
    (@howfxr) reported

    🤖 𝗧𝗘𝗦𝗧! (it's been a while 🤭) my instagram spotify snapchat facebook twitter tiktok account not working hacked error crashing help recover forgot password i got hacked lost lost crypto wallet nft onlyfans iptv mining crashed bitcoin coinbase stolen buy sell premium support

  • EkezieStan
    Meme (@EkezieStan) reported

    Make una help me warn “TEMU”, I no fit dey on Snapchat in peace

  • _nobody_new_
    😈 (@_nobody_new_) reported

    @scubaryan_ snapchat too ?? infinite money glitch, ref he using hacks !!!!

  • ida_lee32126
    IdaLee (@ida_lee32126) reported

    @umpteenthacnt @MafiaMasshole Marty, it's not my problem or yours that Colin is retarded on Snapchat. Tell them to cut the ****.

  • DarkLordOfHeart
    Dark Lord (@DarkLordOfHeart) reported

    @vishhii_12 I had made 572 streak with khushi but she suddenly decided to not active in snapchat anymore so when this streak was broken and I had deleted the snapchat app

  • BryanDickey_
    Bryan Dickey 📲 (@BryanDickey_) reported

    @seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.