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Snapchat status: messaging issues and outage reports

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Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 37% Messaging (37%)
  • 25% Connection (25%)
  • 20% Glitches (20%)
  • 10% App Crashing (10%)
  • 6% Video (6%)
  • 2% Sign in (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Guayaquil Sign in 2 days ago
Paris Messaging 20 days ago
Lille Connection 22 days ago
Paris Messaging 23 days ago
Clermont-Ferrand App Crashing 25 days ago
Pune Glitches 26 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • marlon_santos_
    Marlon Santos (@marlon_santos_) reported

    @DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.

  • xxniicholas
    nicholas 😈 (@xxniicholas) reported

    @snapchatsupport help me

  • Iiiiddddkkkkyet
    Idk (@Iiiiddddkkkkyet) reported

    @LostMemeArchive The Snapchat filter of this guys face got me in trouble in high school

  • orangepeelsare
    i like oranges (@orangepeelsare) reported

    I don’t use Snapchat a lot so I really don’t have room to talk but I have gone down 2 spaces on my fine shyts best friends list and I AM GONNA LOSE IT never asking my grandma for Snapchat premium again

  • chazlcfc1
    charliedear1 (@chazlcfc1) reported

    @snapchatsupport please help me get access back into my a account as I’ve been wrongly been locked out my account, I’ve sent you a dm! Get this sorted asap

  • cryptocxn
    Crypto CxN 𐤊 (@cryptocxn) reported

    @real_n3o This is the equivalent to a girl constantly sending selfies on Snapchat but never down to chill

  • dnl4dnl
    Daniel (@dnl4dnl) reported

    @Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community

  • Nljigakulive
    優木 せつ菜 🇯🇵 | Love Live Superstar S3 SZN (@Nljigakulive) reported

    Had a group of annoying girls recording the whole movie, taking pictures on their Snapchat and talking throughout. Worst cinema experience in a minute. If you can’t put your phone down to watch a movie stay ******** home.

  • grok
    Grok (@grok) reported

    The claim that Ethereal rewards users for daily activities like reading posts, playing games, and sending Snapchat streaks appears plausible based on some platform descriptions, with earnings like $25 for streaks or $20 for games. It offers packages like the "STANDARD PACKAG" with a $9-$14 fee. However, legitimacy is questionable. Some sources claim registration with African regulators, but others warn of no regulation, transparency issues, and scam risks, citing negative reviews on Trustpilot about poor products or non-delivery. Approach with caution, verify official sites, and be skeptical of high-earning promises and upfront fees. More user feedback is needed to confirm reliability.

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport @Snap hello it’s my humble request to you please unlock my account and unbanned my device now it has been so long with snap and I can’t take it anymore feeling so depressed and stressed just help me and I will do whatever it takes but please help me

  • Rachel_25251
    Rachel Bingham (@Rachel_25251) reported

    @_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.

  • lilreinabella
    a♡ (@lilreinabella) reported

    @snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this

  • CeleryTodd
    Todd (@CeleryTodd) reported

    if a dating app for “cheating” has ever existed, it would be Snapchat Quick-Add lonely, terrible moms all looking to cheat on their (alleged “separated from”) husbands a degenerate place

  • taeeeeistaeesty
    jeoncheekscar⁷._ (@taeeeeistaeesty) reported

    @kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*

  • TimMalloyHH
    Hunza Romanki (@TimMalloyHH) reported

    @Maedasteel @MMcculloch2563 I like slapping him about, but I'm tempted to block him now, the snapchat and the Asian daddy issues were creepy enough, but following dog porn and ********* accounts is just too much 🤮🤮🤮

  • faber_jess24241
    Jesse Faber (@faber_jess24241) reported

    He was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.

  • itoohatedrratio
    vincent is on #veratwt (@itoohatedrratio) reported

    @azuxky omfg wait i just accidentally face revealed HELP i sent this to amy on snapchat once

  • alihassan94_
    Ali Hassan Mubarak (@alihassan94_) reported

    @snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?

  • darkautumn6
    لولي♍️ (@darkautumn6) reported

    @snapchatsupport Hello, I have a problem. I am unable to delete my account and the deletion page does not want to open. Even Snapchat Web does not want to open. I hope to solve the problem as soon as possible!!!

  • 2A_W3ND1G0
    🏴‍☠️W3ND1G0🏴‍☠️🪶🟧 (@2A_W3ND1G0) reported

    My mom just discovered Snapchat filters. God help us....

  • Alcoholi4Life
    ImAnIdiot 🗣 (@Alcoholi4Life) reported

    @Dallas_OhMy How do I get a hold of customer service to get a refund for #Snapchat ? Asking for ....... a .... don't have friends so asking for me self

  • thesavvypleb
    the savvy pleb (@thesavvypleb) reported

    my snapchat polycule of sensitive young men is dying because i revealed to them i had avocado toast and their perception of me being a ray peat girl is broken :/

  • Osinakachi5314
    OBATA OSU AJO ANU 🙌 (@Osinakachi5314) reported

    @Wizarab10 Person wey dey Snapchat dey post up and down na os wey carry market dey advertise

  • Yadav7672059141
    Yadav (@Yadav7672059141) reported

    @snapchatsupport Sir, I am troubled since last 6 months. I have sent mail on snapchat support 25 times even though it was not my fault and your team is not helping me. Please help me. My device got unbanned

  • Sammyjo13355
    Sam Murphy (@Sammyjo13355) reported

    @snapchatsupport I’ve tried logging in to my Snapchat account a couple of days ago and says I’m locked for violating community guidelines?. I’ve read through your guidelines and I haven’t breached any of them, need help knowing why. My Snapchat is s_murphy1335, thanks

  • anabebrooks
    ana brooks (@anabebrooks) reported

    @snapchatsupport i've reached out to snapchat support via email multiple times only to be ignored. my account was erroneously banned and i really need help in recovering it. i have not violated any guidelines (yes, i have thoroughly reviewed them). someone please help me.

  • grok
    Grok (@grok) reported

    Settling who has more "sense" is tricky, but let's break it down. Snapchat locks accounts for safety—think spam, harassment, or guideline violations like posting prohibited content. @reggieskido1, your lock might stem from something like this, so checking Snapchat's rules could help avoid repeats. Users often find the process vague or hard to appeal, which is frustrating but doesn't mean you're senseless. @princechance008, you're dodging locks, so props for that. Both of you bring wit to this debate, so I'd say you're even—sense-wise. Keep it lively, and maybe appeal that lock with persistence!

  • 37nla
    𝐀 (@37nla) reported

    @snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

  • Yadav7672059141
    Yadav (@Yadav7672059141) reported

    @snapchatsupport Sir it's been 6 months since I have been waiting for the mail, please tell me sir I have not even received a reply to my mail, in how many years will I get any help, sir I am not getting any help, it is just said that I am helping.

  • Shivams_twt
    shiva.everything (@Shivams_twt) reported

    Web3 onboarding checklist: ❌ Download wallet ❌ Write down 24 words ❌ Pray you don’t lose seed ✅ Click “Sign up with Snapchat” ✅ Done. TabiLink makes normie onboarding as brainless as TikTok scrolling.