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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (19%)
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Connection (18%)
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App Crashing (16%)
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Messaging (16%)
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Multimedia (15%)
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Glitches (15%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Morgantown |
Glitches | |
 Aubagne |
Glitches | |
| Nancy |
Multimedia | |
 Auckland |
Glitches | |
 Dudley |
App Crashing | |
| Le Mée-sur-Seine |
Video |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Ruby Rodriguez
(@ruby_3227) reported
@snapchatsupport i got an email saying someone in India logged into my sc and turned on the verification code. So when i tried to change my password it won’t let me bc it wants me to put the verification code that i don’t have. Please help 🥺
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Ruby Rodriguez
(@ruby_3227) reported
@snapchatsupport i got an email saying someone in India logged into my sc and turned on the verification code. So when i tried to change my password it won’t let me bc it wants me to put the verification code that i don’t have. Please help 🥺
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Mdv♡
(@LikaShakur) reported
@evanspiegel explain why are you deleting peoples Snapchat accounts with absolutely NO WARNING OR REASONING? Not to mention you’re running a billion dollar company with trash *** customer service. EXPLAIN EVAN
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Itati lopez
(@Itatilo15130410) reported
@TurnaroundBG @snapchatsupport Contact cyberhack_001 on Instagram he is a pure genius he help me to recover my account go message him
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Ruby Rodriguez
(@ruby_3227) reported
@snapchatsupport i got an email saying someone in India logged into my sc and turned on the verification code. So when i tried to change my password it won’t let me bc it wants me to put the verification code that i don’t have. Please help 🥺
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Nicklas Lindberg
(@Nickleslindberg) reported
@snapchatsupport **** your useless piece of **** support, u dont seem to help a single ******* person
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ً
(@zhyvr) reported
Twitter and Snapchat already down on some ISPs
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rash
(@trashellie_) reported
not that i use snapchat all that much, but what are those terrible excuses for songs. they should’ve never put that feature in the first place
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Gigi
(@broskagia) reported
@snapchatsupport still waiting to be helped. Trying to be patient but this is ridiculous. Terrible customer support. My account was hacked and you’re doing nothing about it!!
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𝖊𝖑𝖑𝖆 †
(@rossunlight) reported
i’m just gonna say snapchat support is utter shite they haven’t even tried to help me get my account back and i’m ngl i’m a little upset just think their ‘support’ is bullshit
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Alex
(@fineidomaboy) reported
@xo_hannn_ Hey Snapchat support doesn't assist **** i was recommended to @net_scott22 on Instagram they got my account and its been working fine ever since they can help you as well...beware of scammers
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grace
(@rocketmanic) reported
@starlitmil its a glitch snapchat and ig have Rip
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🧜♀️ La Sirena 😷
(@IamR00by) reported
@BrianSimsPA @alexdatig Is the fake blond with the Snapchat filter giving you trouble?
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jayden
(@jayden_ig3) reported
@snapchatsupport my account doesn’t send me notifications , I made a new one and it gets sent notifications and then I go to my main account and still nothing , I need help. All my notifications settings are enabled. If there’s anything you can help it would be appreciated.
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Nick Baban 🌵
(@nickbaban) reported
Is it just me or y’all Twitter and Snapchat is not working properly?
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Gigi
(@broskagia) reported
Hey @snapchatsupport I’ve got beef with y’all. HELP ME GET MY ACCOUNT BACk.
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romina
(@2ftlangford) reported
someone help make a Snapchat username....
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dana
(@dananicole1001) reported
@broskagia @snapchatsupport no problem!! but no, not yet 🙄 been fighting them all morning.
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Maria Grace🌻
(@gracelalah) reported
Snapchat just reminded me when I used to go to the gym before it got shut down!! So depressing 😭
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PTAdam 🏴
(@PTAdam4) reported
@snapchatsupport I’m having an issue with my data usage, I’ve had over 10GB of data used today while I’ve hardly used the app, any help please?
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unfriendly black hauttie
(@essexhauttie) reported
@hoodbykenny LMAO this one’s terrible, i made it in snapchat
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kylee johnson
(@kylee_johnsonn) reported
@Tyler_west1345 @snapchatsupport This has happened to my account as well and snap chat support has not helped me through email in the past 3 days. What did y’all do to fix yours?
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zmzxnxxncbc
(@zmzxnxxncbc) reported
please snap chat help me by my email @snapchatsupport @Snapchat
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HACK SUPPORT
(@Abdulka74025819) reported
@broskagia @snapchatsupport Kindly inbox me to help you retrieve your hacked acct
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Ruby Rodriguez
(@ruby_3227) reported
@snapchatsupport i got an email saying someone in India logged into my sc and turned on the verification code. So when i tried to change my password it won’t let me bc it wants me to put the verification code that i don’t have. Please help 🥺
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zmzxnxxncbc
(@zmzxnxxncbc) reported
hello snapchat my account had been locked please help me to open it @Snapchat @snapchatsupport
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𝐒𝐚𝐦𝐢𝐫✌️
(@justmesamir_) reported
@ThatAfghanGirl If there was a filter war Snapchat would win all other apps hands down
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Gigi
(@broskagia) reported
@snapchatsupport help me 😡
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IClxmpFH
(@ClxmpFh) reported
Make this comment section a 10 year old Snapchat story after he got broken up
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Mr. 420
(@calibudsconnect) reported
@Verizon This company has the most annoying Snapchat ads that will ever exist. It’s literally 5 seconds of annoying ticking followed by the urge to want to curse out everyone on my contact list. This is either terrible marketing or the most genius approach for a phone company!