Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 01/15/2026 11:50

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (35%)

    Sign in (35%)

  2. App Crashing (18%)

    App Crashing (18%)

  3. Messaging (18%)

    Messaging (18%)

  4. Connection (14%)

    Connection (14%)

  5. Glitches (7%)

    Glitches (7%)

  6. Multimedia (6%)

    Multimedia (6%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomDudley App Crashing
FranceLe Mée-sur-Seine Video
U.S. Virgin IslandsCharlotte Amalie App Crashing
IndiaNew Delhi Connection
FranceNoyelles-Godault Messaging
IndiaBengaluru Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • sexyai77 Ashley (@sexyai77) reported

    @bahjaashamoni_ @ggoPlayaa @snapchatsupport How did you fix it?

  • AngieTran12 Angela Tran (@AngieTran12) reported

    @snapchatsupport @snapchatsupport hopefully y’all can help solve my problems🤞🏻🤞🏻🤞🏻

  • Roxlyn0 P Lyn👸🏼 (@Roxlyn0) reported

    @Snapchat How about respond to my request I made of a problem I’ve been having. That I sent 3-4 days ago to support on the website, with no email back. @snapchatsupport

  • JessFinlan Jess Finlan (@JessFinlan) reported

    @snapchatsupport I am still having issues and have sent numerous ticket requests with no help

  • Eilene61728721 beatysunshine🍑 (@Eilene61728721) reported

    @gpersyn99 @snapchatsupport Send a direct message to #ghost3walker on Instagram he is a specialist who can help with everything hacking sorry about your account. I'm sure he would give all the help you need or rather message him directly +1(423) 641-1267.

  • Luke_Dowling444 Luke Dowling (@Luke_Dowling444) reported

    @Waheerhacker are you able to help me unblock my snapchat account?? It appears to be permanently locked but i have no idea why

  • goinghamallday Hamlin (@goinghamallday) reported

    @snapchatsupport I’m trying to change my email and phone number associated with my account and I keep getting messages saying “oops try again later” and “can’t update email right now” I need some help. Emailed support was zero help.

  • sexyai77 Ashley (@sexyai77) reported

    @bigbroninee @bahjaashamoni_ @snapchatsupport So how can you fix it?

  • mimiT09 mimi (@mimiT09) reported

    @JaideTylah1 @snapchatsupport Mine got permanently locked but Dreamzhackers55 on Instagram recovered it immediately after contacting him to help unlock

  • mimiT09 mimi (@mimiT09) reported

    @ChoclaateAddict @snapchatsupport My account was permanently locked for almost a year but Dreamzhackers55 on Instagram recovered it and it worked perfectly, try contacting him for help

  • Aaliyah2095 Aaliyah (@Aaliyah2095) reported

    @goinghamallday @snapchatsupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me, all thanks to those who referred @logskind4 on instagram to me, they were very helpful,reliable and trustworthy am sure they can help

  • Zesty_Zap Zesty (@Zesty_Zap) reported

    @snapchatsupport I sent you a dm I have a big issue please help

  • mimiT09 mimi (@mimiT09) reported

    @it_wasnt_me17 @snapchatsupport Contact Dreamzhackers55 on Instagram to help unlock your disabled account, he’s legit

  • n0imnotcrying who knows (@n0imnotcrying) reported

    How does one ask the cute girl at work for her phone number or snapchat without being weird?? Please help

  • bietrice2 bietrice (@bietrice2) reported

    @HafsaIkram7 @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems

  • matha004 matha (@matha004) reported

    @HafsaIkram7 @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems

  • matha004 matha (@matha004) reported

    @AngieTran12 @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems

  • matha004 matha (@matha004) reported

    @JessFinlan @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems

  • Aaliyah2095 Aaliyah (@Aaliyah2095) reported

    @AngieTran12 @snapchatsupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me, all thanks to those who referred @logskind4 on instagram to me, they were very helpful,reliable and trustworthy am sure they can help

  • bietrice2 bietrice (@bietrice2) reported

    @HafsaIkram7 @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems

  • bietrice2 bietrice (@bietrice2) reported

    @AngieTran12 @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems

  • JessFinlan Jess Finlan (@JessFinlan) reported

    @snapchatsupport I haven’t been able to access my account for a week. I’ve sent numerous requests and no help from your support. Seriously what is going on

  • wood11079497 wood (@wood11079497) reported

    @DaaaamnJasmine I’ll advise you get in touch with Cyberlogsecurity on Instagram they were able to recover my Snapchat account back maybe they can help you

  • Aaliyah2095 Aaliyah (@Aaliyah2095) reported

    @1LadyxPatiences @snapchatsupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me, all thanks to those who referred @logskind4 on instagram to me, they were very helpful,reliable and trustworthy am sure they can help

  • acaigranolabowl emma 🧋🪱🐈‍⬛ (@acaigranolabowl) reported

    me 🤝 typing really long snapchat messages to my crush and never sending them because I don't know how to talk about my feelings effectively and hopefully making it obvious enough that I like them so they can either turn me down or ask me out

  • matha004 matha (@matha004) reported

    @Will52226172 @mustafa_shereen @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems

  • 4ubr1na brina (@4ubr1na) reported

    @snapchatsupport @Lucasd0416 hi snapchat can you help me get back into my account it has been permanently locked

  • bietrice2 bietrice (@bietrice2) reported

    @goinghamallday @snapchatsupport I precisely Approve *distort_recovery1*On insta he's justified when it comes to hack jobs and account resolving problems

  • psychox36436754 psychox (@psychox36436754) reported

    @snapchatsupport @Laurine82489033 I have the same PROBLEM HELPPP

  • blv_ze Blaize ▪️ (@blv_ze) reported

    Social media’s dumb. That’s why I barely use this. I spend way too much time on Snapchat tho, someone please make a new social media. Tiktok is terrible.