Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 11/24/2025 19:55

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (35%)

    Sign in (35%)

  2. App Crashing (19%)

    App Crashing (19%)

  3. Messaging (19%)

    Messaging (19%)

  4. Connection (14%)

    Connection (14%)

  5. Glitches (6%)

    Glitches (6%)

  6. Multimedia (6%)

    Multimedia (6%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesTustin Sign in
FranceMarseille Connection
IndiaLucknow Messaging
IndiaJaipur Glitches
United StatesCedar Rapids App Crashing
United StatesAlpharetta Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • shaniatrapalaa ♡shania♡ (@shaniatrapalaa) reported

    3 years ago we were all stressing over the new Snapchat update. Now we’re in the middle of a pandemic. If that’s not first world problems idk what is lmao.

  • retrieveyouracc cYbEr_ReTrIeVaL💯🆙️ (@retrieveyouracc) reported

    @IreneTriand @snapchatsupport @Snapchat Send me a message to help you recover your account

  • retrieveyouracc cYbEr_ReTrIeVaL💯🆙️ (@retrieveyouracc) reported

    @djlogandakota @snapchatsupport Send me a message to help you recover your account

  • Micheal_Rodney7 Micheal Rodney (@Micheal_Rodney7) reported

    @James03547621 @snapchatsupport Kindly contact trevor_hack01 on Instagram he can help you fix this problem

  • katemiltoni katemilton (@katemiltoni) reported

    @trenthaha @snapchatsupport I have had similar experiences on my account. I contacted support, but they didn't help me. Only when I was referred to 48_master_tech on Instagram and they helped me. You were so quick and reliable !!!

  • yerimscrocs em ☻ (@yerimscrocs) reported

    just had a hidden memory of 2016/17 era snapchat where we all had streaks and would compare snap scores to see who talked more on there.. terrible time in my life

  • katemiltoni katemilton (@katemiltoni) reported

    @SamLindow1 @snapchatsupport I have had similar experiences on my account. I contacted support, but they didn't help me. Only when I was referred to 48_master_tech on Instagram and they helped me. You were so quick and reliable !!!

  • BenFromGR Rabbi Ben (@BenFromGR) reported

    There are levels to this. It goes facebook/ phone number/ twitter/ IG/ snapchat(rest). If you have more than two, you can guarantee I'll be down for you. I just never add contacts to my phone since it has been so be aware why I never text. We know this.

  • Joy50377130 Joy (@Joy50377130) reported

    @kasserrole @Snapchat @snapchatsupport Dear my advice for you is that you check on scott_net456 on scott_net456 on Instagram he is a genius he help me to recover my account and also help my brother to get back is old account that was hacker

  • mase_philip mase Philip (@mase_philip) reported

    @big_niglet @snapchatsupport I have had similar experiences on my account. I contacted support, but they didn't help me. Only when I was referred to 48_master_tech on Instagram and they helped me. You were so quick and reliable !!!

  • katemiltoni katemilton (@katemiltoni) reported

    @djlogandakota @snapchatsupport I have had similar experiences on my account. I contacted support, but they didn't help me. Only when I was referred to 48_master_tech on Instagram and they helped me. You were so quick and reliable !!!

  • heartbreakhalo Aani ♡'s soumya (@heartbreakhalo) reported

    @golden4louuu HELP THOSE ARE LOUIS' PANCAKES AND JUST WHILE LOOKING AT THAT TWEET I GOT THIS NOTIFICATION FROM SNAPCHAT

  • djlogandakota Logan Dakota (@djlogandakota) reported

    @snapchatsupport My account was hacked and now is "permanently locked" please help!!!

  • smokescooki Ben_smokescooki (@smokescooki) reported

    @snapchatsupport You guys I’ve been reaching out to you it’s annoying not getting any help

  • agustin_xyrelle Xyrelle Agustin (@agustin_xyrelle) reported

    @snapchatsupport @snapchatsupport my account was verified, I don’t have any tweaks on my phone and I have not broken any community guidelines or performed abusive behaviour.

  • purinjwi nara (@purinjwi) reported

    i keep seeing those skz snapchat y/n edits on my pinterest someone help me escape

  • retrieveyouracc cYbEr_ReTrIeVaL💯🆙️ (@retrieveyouracc) reported

    @VexCheats @snapchatsupport Send me a message to help you recover your account

  • panthertopking Panthertopking pantherking1 on snap (@panthertopking) reported

    God I'm terrible at snapchat

  • fanch2023 Sean Fancher (@fanch2023) reported

    @snapchatsupport hi I noticed that I haven’t been able to log into my Snapchat account. I’m not sure why I’m not being let in but I do know that when I had my account I had my phone number and email both verified. Please send someone to help. Thanks.

  • djlogandakota Logan Dakota (@djlogandakota) reported

    @snapchatsupport Can you just message me? These automated messages and Snapchat support have been no help.

  • big_niglet BobDiddlyDoo (@big_niglet) reported

    @snapchatsupport I just said I already did all that, I keep getting the same response, is there an actual person that can help because I’ve done nothing wrong and my account is permanently locked for no reason.

  • Latin_Loaded Efren Gonzalez-Escobar (@Latin_Loaded) reported

    @snapchatsupport my account got locked for some reason and when i go to the unlock link it keeps saying my password is wrong, i reset my password and it still says my password is wrong, i can’t log in??? what did i do wrong??? Please help

  • retrieveyouracc cYbEr_ReTrIeVaL💯🆙️ (@retrieveyouracc) reported

    @James03547621 @snapchatsupport Send me a message to help you recover your account

  • trenthaha Trent Zemore (@trenthaha) reported

    @snapchatsupport Hi snapchat, My last 2 accounts have been permanently locked and i did nothing wrong, Please help it’s getting really irritating.

  • retrieveyouracc cYbEr_ReTrIeVaL💯🆙️ (@retrieveyouracc) reported

    @jarrett55595086 @snapchatsupport Send me a message to help you recover your account

  • agustin_xyrelle Xyrelle Agustin (@agustin_xyrelle) reported

    @snapchatsupport my Snapchat has been permanently locked. I have been trying to unlock it please help me recover it!

  • Joy50377130 Joy (@Joy50377130) reported

    @Nisa25265155 @snapchatsupport My advice for you is that you check on scott_net456 on Instagram he help me to recover my account and also help my brother to recover his old account too

  • Latin_Loaded Efren Gonzalez-Escobar (@Latin_Loaded) reported

    @grace32117 @qtZoey @snapchatsupport Can you help me?

  • djlogandakota Logan Dakota (@djlogandakota) reported

    Yo @snapchatsupport my account got "permanently locked" and I was hoping you guys could help me get it back. The only reason I can think of for this happening is I add a lot of people from quick add, but I'm not spamming or doing anything like that. Also there was no warning 😰

  • katemiltoni katemilton (@katemiltoni) reported

    @qtZoey @snapchatsupport I have had similar experiences on my account. I contacted support, but they didn't help me. Only when I was referred to 48_master_tech on Instagram and they helped me. You were so quick and reliable !!!