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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Sign in (35%)
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App Crashing (19%)
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Messaging (19%)
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Connection (14%)
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Glitches (6%)
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Multimedia (6%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pune |
Messaging | |
 Jurupa Valley |
App Crashing | |
| Tustin |
Sign in | |
 Marseille |
Connection | |
| Lucknow |
Messaging | |
| Jaipur |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Tanek
(@tanek_09) reported
@Snapchat @snapchatsupport Yesterday I received an email to confirm my address for a new account. I did not open an account, so had the address removed. Or thought I did. Today I got an email welcoming me to my new account. It is STILL not me and your system is very broken.
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La Toxica
(@ayyatusabe) reported
My Australian best friend went on her first date. This ***** putting the poor guy all over Snapchat and told him it sucked and gave him a 3/10 . Lmao she didn’t even get dressed up or fix herself. It was a train wreck from the beginning
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marine ♡'s thotianas | TRACK 5 ON Z3
(@larrysclow_n) reported
i just understood how a private story works on snapchat, i'm so annoying with it help
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shane dowling
(@shanedowling19) reported
@snapchatsupport imagine trying to get in touch with snapchat support via email and twitter for two weeks, and getting nothing but automated email responses, IF IM LUCKY!!! SNAPCHAT PLEASE HELP
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jenny
(@King22130040) reported
@ANolke @snapchatsupport Dm snapchat_consultant on Instagram i believe there can help fix this
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Mika
(@MiksaDaa) reported
@snapchatsupport i haven't been receiving any notifs, despite having all notifications enabled on the app and on android settings 👍 tested another account and notifs worked perfectly fine. can y'all help me or something?
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Jackie 🌸
(@whothehell_care) reported
My Snapchat memory recap is broken, mine didn’t have “all your early mornings” and I wanted to see when I was having fun
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diablo 🐉
(@tiredwhiteboy) reported
wait nvm i just got locked again, once i closed out the app and went back in, it logged me out.. @snapchatsupport help me
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sophia alexa
(@sophiaa28381550) reported
@snapchatsupport @Snapchat My account was hacked over 2 weeks ago and Snapchat has been no help at all! I’ve given up on trying to get my old account back. Can you please just delete it so the hacker stops having access to it. I can private message you the username.
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octo
(@octoera) reported
they have made instagram into tiktok, amazon, snapchat and expect it to not go down? lmao #instagramdown
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WhiteHeartHacker ☠️
(@TheGoodHacker0) reported
@CYANNN101 @snapchatsupport @Snapchat When was your account locked? I can help u get it back
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#ShutItAllDown
(@Dilysnana) reported
Snapchat flashback ? Rewind? Or whatever it’s called was terrible. I don’t even know what they’re talking about 😭😭. “The year of sharpening your skills” ????
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C Y A N ⛓🛒🖤✨
(@CYANNN101) reported
@snapchatsupport @Snapchat If you can’t help people unlock their accounts why even lock them? 😐
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jenny
(@King22130040) reported
@dhoo0m118 @snapchatsupport Dm Cybersecurity92 on Instagram i believe there can help you fix this
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Alanoud
(@AlanoudBintKhal) reported
@Snapchat Hello I am having troubles with my account I can log in but the screen is stuck to camera I cant click anything I cant look at my messages I cant take a picture I can’t look at my profile,this issue cannot be solved in the website I need ur help with it , i don’t want to lose it
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𝓥 𝓓𝓪 𝓹𝓾𝓹
(@veryyyummyx) reported
tw// assault i can’t believe this stupid *****! unadd me on snapchat! you don’t get to help my assaulter hurt me and then still peep into my life
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Apoorva
(@starsofgoldnjh) reported
help my snapchat rewind is so weird 😭
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ً
(@MJCZN) reported
What's up with Snapchat? Sent multiple messages to different girls and they havent responded in like 3 days??? Is it a server issue? @Snapchat
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GTRogue
(@GTRogueTV) reported
@Marshamouse_ @Snapchat Not a problem!
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Joseph Angelo
(@illvhG) reported
@snapchatsupport I’ve waited the 24 hours and I still can’t get my account to unlock, can you please further assist me? I think this was done in error and would like my access back to my account. Please and thank you!
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michael john
(@michael87759807) reported
@_ZeinabKh @snapchatsupport I literally never believed I could have access to my account again not until I was recommended to Cyberkingsecurity on Instagram maybe they can help you
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♛ 12/28
(@DIORDAYSA) reported
this new snapchat update is stupid, can’t even hold y’all **** down & examine it nomore
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jenny
(@King22130040) reported
@acidnurse @snapchatsupport Dm snapchat_consultant on Instagram i believe there can help you fix this
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jenny
(@King22130040) reported
@CarolineD_45 @snapchatsupport Dm snapchat_consultant on Instagram i believe there can help fix this
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jenny
(@King22130040) reported
@141518Haga @snapchatsupport Message snapchat_consultant on Instagram i believe there can help fix this
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Keegan
(@Keegan39941810) reported
@snapchatsupport I'm not getting notifications on snapchat and my notifications are turned one and do not disturb is not on plz help
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JJ
(@JIZZINJJ) reported
@XaV_No_Limit My service sucks dicj I didn’t get any notification yet:( Snapchat me a pic of what it says
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michael john
(@michael87759807) reported
@dhoo0m118 @snapchatsupport I was able to recover my account with the help of Cyberkingsecurity on Instagram maybe they can help you
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michael john
(@michael87759807) reported
@Sinead98365974 @snapchatsupport Dm Cyberkingsecurity on Instagram for help
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shane dowling
(@shanedowling19) reported
@snapchatsupport Ive tried to get in contact with snap for weeks, and all I get is automatted messages, and they dont help me solve the problem. Please help!!!