Snapchat status: messaging issues and outage reports
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Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Messaging (34%)
- Connection (25%)
- Glitches (19%)
- App Crashing (9%)
- Sign in (6%)
- Video (6%)
- Multimedia (2%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Strasbourg
|
Connection | 7 days ago |
 Chhindwāra
|
Glitches | 12 days ago |
|
Angers
|
Messaging | 14 days ago |
|
Kolkata
|
Glitches | 14 days ago |
|
Mont-de-Marsan
|
Messaging | 15 days ago |
|
Paris
|
Messaging | 15 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Tech Mitnick (@TechMNOfficial) reported@De_No_Van @snapchatsupport I can fix ss06 error. Send me a message for assistance.
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Jules (@julesw1lko) reported@thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.
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Daniel (@dnl4dnl) reported@Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community
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C (@Theq_C) reportedhelp me get gooned buds, message me here or on Snapchat my Snapchat username is conorready
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𝓙𝓪𝓬𝓴𝓲𝓮 (@medusajacky) reportedmy snapchat memories always make my eyes watery 🥹 ugh I wish my parents were still down the street from me
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Lakshya Lark (@lakshyalark) reported@MaxWinebach I don't use Snapchat, so no problem
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Skybly 🦞🌹🌃 (@skybly) reportedsnapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically
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Yadav (@Yadav7672059141) reported@snapchatsupport Sir, I am troubled since last 6 months. I have sent mail on snapchat support 25 times even though it was not my fault and your team is not helping me. Please help me. My device got unbanned
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ana brooks (@anabebrooks) reported@snapchatsupport i've reached out to snapchat support via email multiple times only to be ignored. my account was erroneously banned and i really need help in recovering it. i have not violated any guidelines (yes, i have thoroughly reviewed them). someone please help me.
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Tech Mitnick (@TechMNOfficial) reported@Asia86010967243 @snapchatsupport I can resolve your issue. Send a message for assistance.
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Tech Mitnick (@TechMNOfficial) reported@SamyLizardo @snapchatsupport I can resolve your issue. Visit my page for more details.
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Annie (@AnnieBeale1) reportedI'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?
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Dissecting the Markets | See pinned tweet (@dissectmarkets) reported@McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?
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o kumar (@zainaljrock) reported@anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help
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Tech Mitnick (@TechMNOfficial) reported@wood82249 @snapchatsupport I can resolve device banned issue. Send a message for urgent assistance.
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Sam Murphy (@Sammyjo13355) reported@snapchatsupport I’ve tried logging in to my Snapchat account a couple of days ago and says I’m locked for violating community guidelines?. I’ve read through your guidelines and I haven’t breached any of them, need help knowing why. My Snapchat is s_murphy1335, thanks
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Christian Siil (@ChristianSiil) reported@ron_36x @snapchatsupport What you need is actually just a human snap support rep @darwinjosewell they help
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Daniel (@dnl4dnl) reportedSnapchat was reportedly testing a simple update that could’ve helped fix this imbalance — but it was canceled, according to circulating news. That decision left creators feeling even more powerless, while problematic content keeps spreading.
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BENWEB_01 OFFICIAL ACCOUNT (@benweb01) reported@Amaya47737967 @snapchatsupport @amayamchenryy When was your account hacked? Need help??
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a♡ (@lilreinabella) reported@snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this
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St Saylem 🐆🧡 (@Kabiyesi_i) reportedBefore you think of to explain say na Snapchat glitch I done first unfriend you back first !
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jeoncheekscar⁷._ (@taeeeeistaeesty) reported@kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*
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Krishna Bhati (@Krishna_Bhati53) reportedNo action has been taken from @Snapchat @snapchatsupport why you people are not understanding my problem my new device just got banned and my id with more than 1 crore snapscore and lots of memories have been locked please take some action or should I appeal it in higher level.
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Anurag Bhati (@anurag_bhati) reported@SupportSnap Hello dear Snapchat Am not able to login my Snapchat account I have 2 accounts on same number my login I’d is Anurag_bhati1 which am not able to login since long plz help me out on it Contact details what’s app : +919000007524 Hope for you reply asap Thanku
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Alison (@Alimoe05192) reportedFentanyl killed Ira &we know who he got it from &the people that didn’t get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still won’t help us get justice in Waterloo. You see why I don’t like them now?
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ImAnIdiot 🗣 (@Alcoholi4Life) reported@Dallas_OhMy How do I get a hold of customer service to get a refund for #Snapchat ? Asking for ....... a .... don't have friends so asking for me self
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ku (@ke0ynl) reportedI need Snapchat support, to talk about the issue in A DM @Snapchat @snapchatsupport
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport how can you be so cruel at least reply to any one of the posts i have been writing them just in an hope that the team will look into this and will help in resolving my problem but you people are just ignoring them at all why are you doing so. Pls answer
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Yadav (@Yadav7672059141) reported@snapchatsupport Sir it's been 6 months since I have been waiting for the mail, please tell me sir I have not even received a reply to my mail, in how many years will I get any help, sir I am not getting any help, it is just said that I am helping.
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𝐀 (@37nla) reported@BamaiyiJams9459 @snapchatsupport @Jarden_cyberfix I don't speak English and I can't send money to America. Is the service free?