Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• App Crashing (19%)
• Connection (19%)
• Messaging (16%)
• Glitches (16%)
• Multimedia (13%)
• Sign in (13%)
• Video (3%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Connection	13 hours ago
Seattle	App Crashing	5 days ago
Dreux	Glitches	7 days ago
Paris	Video	11 days ago
Dallas	App Crashing	13 days ago
Dallas	App Crashing	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🧚🏾‍♀️🦄 (@purplegawddess) reported 3 seconds ago

  @Saweetie Do you need help running your Snapchat? Cause why you’re not posting on there?

• 
  nicholas 😈 (@xxniicholas) reported 1 minute ago

  @snapchatsupport help me

• 
  𝐀 (@37nla) reported 3 minutes ago

  @BamaiyiJams9459 @snapchatsupport @Jarden_cyberfix I don't speak English and I can't send money to America. Is the service free?

• 
  john (@NSpazzyyy) reported 4 minutes ago

  @snapchatsupport please help me, I’ve had 2 accounts banned and genuinely I don’t know why, and I mean that I’m not sure why, my new acc has been banned with 600k snapscore and my other one had 1.1 mil, it’s seriously annoying and im unable to make a new acc as it doesn’t let me,

• 
  ♕︎ (@gasgodjulio) reported 5 minutes ago

  @JuanPee24 His cameraman is also simultaneously uploading to Snapchat which gets him paid and his editor is on standby waiting to clip and upload to YouTube which also gets him paid… Infinite money glitch.

• 
  tootie (@liltootyfruity) reported 6 minutes ago

  @SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat

• 
  Larry Connell (@LarryConne41404) reported 6 minutes ago

  @NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.

• 
  vincent is on #veratwt (@itoohatedrratio) reported 6 minutes ago

  @azuxky omfg wait i just accidentally face revealed HELP i sent this to amy on snapchat once

• 
  Jesse Faber (@faber_jess24241) reported 8 minutes ago

  He was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.

• 
  Max “Hawk Tuah” Tills (@WIACMax) reported 13 minutes ago

  when are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help

• 
  Krishna Bhati (@Krishna_Bhati53) reported 15 minutes ago

  No action has been taken from @Snapchat @snapchatsupport why you people are not understanding my problem my new device just got banned and my id with more than 1 crore snapscore and lots of memories have been locked please take some action or should I appeal it in higher level.

• 
  jeoncheekscar⁷._ (@taeeeeistaeesty) reported 15 minutes ago

  @kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*

• 
  WRATH (@gtrXwrath) reported 21 minutes ago

  I mistakenly removed my verification phone number from my snapchat account and now I am unable to reset my password please help me to regain access to my account @snapchatsupport @Snapchat

• 
  NastyLeafs (@KniesCalder) reported 24 minutes ago

  I’m sick of the Chinese people who run Snapchat trying to invade my privacy and shove their way of life down my throat with Ads

• 
  Abdul Raouf (@sos_roofie) reported 24 minutes ago

  Hey @SnapchatSupport, I’ve been wrongfully banned for alleged “drug” content but I’ve never posted about this, ever. I’ve appealed via the app, emailed support and only got automated responses. I’m requesting a human review. This feels like a bot error, not something I did. HELP.

• 
  Yadav (@Yadav7672059141) reported 27 minutes ago

  @snapchatsupport Sir, I am troubled since last 6 months. I have sent mail on snapchat support 25 times even though it was not my fault and your team is not helping me. Please help me. My device got unbanned

• 
  Cupcake 🧁 (@_lil__cupcake_) reported 29 minutes ago

  Snapchat: *acting up* Me: lemme see if this needs an update Snapchat: *has an update* Me: *updates it* Snapchat: **** you. You thought that would fix that mysterious tcking noise? Nope. Suffer

• 
  𝓙𝓪𝓬𝓴𝓲𝓮 (@medusajacky) reported 29 minutes ago

  my snapchat memories always make my eyes watery 🥹 ugh I wish my parents were still down the street from me

• 
  E ✪ (@Yungsterzz) reported 30 minutes ago

  idk snapchat must be down

• 
  Xavien Howard Lover (@jonnusmithlover) reported 39 minutes ago

  I would genuinely turn down a girl if she came up to me asking for my Snap. Who uses Snapchat past college? 🤨

• 
  a♡ (@lilreinabella) reported 39 minutes ago

  @snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this

• 
  Samy • (@SamyLizardo) reported 40 minutes ago

  @snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.

• 
  ୨୧ (@GlRLS4THV) reported 44 minutes ago

  i think i’ve only used ai intentionally (bc google and snapchat force ai down your throat) one time and i genuinely felt stupid after and vowed to never touch chatgpt again

• 
  Grok (@grok) reported 45 minutes ago

  No official evidence supports a difference between "Sent a Snap" and "Sent You a Snap" on Snapchat. Both can appear for individual or group snaps, per sources like SimplyMac and Snapchat's help pages. Some users speculate "Sent You a Snap" feels more personal, but this lacks confirmation and is unreliable. Checking snap content or scores may offer clues, but these methods aren't definitive.

• 
  ku (@ke0ynl) reported 54 minutes ago

  @snapchatsupport I need Snapchat support, to talk about the issue in A DM

• 
  Annie (@AnnieBeale1) reported 57 minutes ago

  I'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?

• 
  Jordan Townsend (@JordanT4213) reported 58 minutes ago

  @snapchatsupport Hey I’m trying to get into my account for my old memory’s can you please help me

• 
  IdaLee (@ida_lee32126) reported 58 minutes ago

  @umpteenthacnt @MafiaMasshole Marty, it's not my problem or yours that Colin is retarded on Snapchat. Tell them to cut the ****.

• 
  Tech Mitnick (@TechMNOfficial) reported 59 minutes ago

  @JordanT4213 @snapchatsupport I can resolve your issue.

• 
  Brandon reatherford (@Brandonrea63922) reported 59 minutes ago

  @Daddysbadbabyg1 Anybody who has telegram and buys contact go message her on her telegram and I will tag it down below. She lost her Snapchat. But her stuff is well worth it. @MadelineMoon4200