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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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Connection (25%)
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Messaging (18%)
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Sign in (15%)
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Glitches (15%)
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App Crashing (13%)
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Multimedia (10%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hampshire |
Multimedia | |
 Copenhagen |
Connection | |
 Gummersbach |
Glitches | |
 Whitehaven |
Messaging | |
 Jaipur |
Sign in | |
| Delhi |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️🌈🎶
(@alyssajosh1) reported
@snapchatsupport How can so many people have the same issue and you guys do nothing about it? It won’t even allow me to make a new Snapchat. I haven’t been able to use the app for days.
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alyssa bryant
(@alyssab1023) reported
@snapchatsupport REAL **** like yall need to fix the app or unban devices. my **** have been banned for over a month now and it’s ridiculous. yall need to put together live chat not some bullshit website! IVE BEEN CONTACTING YALL FOR A MONTH AND STILL NOTHING!!
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jenny
(@jenny_broll) reported
@sahmed78144907 @snapchatsupport There is no other help you can get here I had same issue tried getting help here but non not until I was recommended to @ryder_crackz on IG he helped me out hit him up he would help you out
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Wilhelm Dennise
(@WilhelmDennise2) reported
@jimmy584938 @snapchatsupport Sorry for the inconveniences, I saw your tweet now, I’m once a victim to this mess, I got no response from support not until someone reffered me to. @prime_systems01 who help me reactivate my account back in less than 30 minutes
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Sarah 𐐪;𐑂
(@niallsbwcolours) reported
hey guys sorry i`ve been so ia, my phone has a timelimit on twitter for 45 min and my phone shuts down at 12.00 am, so if u want to message me or anything use snapchat or ig or anything u can contact me on sorry
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Wilhelm Dennise
(@WilhelmDennise2) reported
@alyssajosh1 @snapchatsupport Sorry for the inconveniences, I saw your tweet now, I’m once a victim to this mess, I got no response from support not until someone reffered me to. @prime_systems01 who help me reactivate my account back in less than 30 minutes
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🏳️🌈🎶
(@alyssajosh1) reported
@_azhiaaaa @snapchatsupport Did you get your account back after? I’m having the same problems
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Holly Maher
(@hollymaher_2222) reported
@christiangiach1 @Snapchat How did this fix
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Wilhelm Dennise
(@WilhelmDennise2) reported
@Gabrielandungu @snapchatsupport Sorry for the inconveniences, I saw your tweet now, I’m once a victim to this mess, I got no response from support not until someone reffered me to. @prime_systems01 who help me reactivate my account back in less than 30 minutes
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hannah putt
(@putt_hannah) reported
@femibadmos @snapchatsupport @ryder_crackz on Instagram has been the only legit hacker I know he helped me out when I was hopeless hit him up he would help you out
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𝖋𝖎𝖓𝖆𝖑 𝖌𝖎𝖗𝖑 🔪
(@barelygoth) reported
she had to speak to him like a literal child bc he shut down & refused to speak and she was like “tell me what you did” and he was like “i guess… it was the nudes. you kept mentioning snapchat…😞” guillotine!
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Reyli
(@rrly_alejandro) reported
@teamsnapchat___ Due to a heavy increase in inactive snapchat accounts we will be deleting several accounts on the 1st of February. To stop your account from being deleted hold down this snap, press the blue arrow and send to 50 friends to ensure your account is still active👻
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Yoller
(@Yo11er) reported
In retrospect, making my Snapchat username the same as my discord username was a TERRIBLE decision
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Wilhelm Dennise
(@WilhelmDennise2) reported
@benderr_r @snapchatsupport Sorry for the inconveniences, I saw your tweet now, I’m once a victim to this mess, I got no response from support not until someone reffered me to. @prime_systems01 who help me reactivate my account back in less than 30 minutes
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erica
(@_erica116) reported
if you haven't already. don't update snapchat. it's terrible. i want to cry now.
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Wilhelm Dennise
(@WilhelmDennise2) reported
@sahmed78144907 @snapchatsupport Sorry for the inconveniences, I saw your tweet now, I’m once a victim to this mess, I got no response from support not until someone reffered me to. @prime_systems01 who help me reactivate my account back in less than 30 minutes
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jordan
(@cluckycity) reported
@snapchatsupport **** y’all stop shutting down my accounts
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jenny
(@jenny_broll) reported
@benderr_r @snapchatsupport There is no other help you can get here I had same issue tried getting help here but non not until I was recommended to @ryder_crackz on IG he helped me out hit him up he would help you out
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Femi Badmos ✌🏾
(@femibadmos) reported
from
Lagos, Lagos State
@snapchatsupport please my account is temporarily locked , have tried to login after 24 hours still the same 🥺.. please I need urgent help
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jenny
(@jenny_broll) reported
@Gabrielandungu @snapchatsupport There is no other help you can get here I had same issue tried getting help here but non not until I was recommended to @ryder_crackz on IG he helped me out hit him up he would help you out
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nat.
(@natalieserranoo) reported
And I swear if I get one more ******* message about this issue. I’ll be the petty *** ***** to post everything on here so I dare someone else to hit my inbox or my new Snapchat. Anything. Stfu.
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Holly Maher
(@hollymaher_2222) reported
@Jennife56027804 @Snapchat How did you fix this
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🏳️🌈🎶
(@alyssajosh1) reported
@almightyy_ron @snapchatsupport Did you get this fixed after? I’m having the same issue
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Tom 🇬🇧
(@MarleyM001) reported
@shbzz Reminds me of how my friend sent me a pic of when Instagram tried to make them self into Snapchat or something with it saying welcome to new Instagram experience. Then they said it was a glitch after reverting it
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Wilhelm Dennise
(@WilhelmDennise2) reported
@sahmed78144907 @snapchatsupport Sorry for the inconveniences, I saw your tweet now, I’m once a victim to this mess, I got no response from support not until someone reffered me to. @prime_systems01 who help me reactivate my account back in less than 30 minutes
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🏳️🌈🎶
(@alyssajosh1) reported
@snapchatsupport Welp, I’ve used your app for years, but I’m truly disappointed, I’ve been reaching out for days and no help. I lost so many memories and important things, I’m done with this app, you can’t even offer help.
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jenny
(@jenny_broll) reported
@jimmy584938 @snapchatsupport There is no other help you can get here I had same issue tried getting help here but non not until I was recommended to @ryder_crackz on IG he helped me out hit him up he would help you out
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Wilhelm Dennise
(@WilhelmDennise2) reported
@sean_shmurda @snapchatsupport Sorry for the inconveniences, I saw your tweet now, I’m once a victim to this mess, I got no response from support not until someone reffered me to. @prime_systems01 who help me reactivate my account back in less than 30 minutes
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Ayla
(@aylagilchrist18) reported
People think I’m kidding when I say my Snapchat memories from 2 years ago give me anxiety but am not it honestly gives me pains in heart that I look so happy when I wasn’t in the slightest always reach out when you need help don’t use a brave face. That’s how I ruined my life 💔
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Gabriella ndungu
(@Gabrielandungu) reported
@snapchatsupport hey snap support my screen name is gabbyleahndungu and I forgot my acct password and I have a different phone number and it won’t let me reset with my email. Please help