Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• App Crashing (18%)
• Messaging (18%)
• Connection (18%)
• Multimedia (15%)
• Glitches (15%)
• Sign in (12%)
• Video (3%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Video	2 days ago
Dallas	App Crashing	3 days ago
Dallas	App Crashing	3 days ago
Dallas	Glitches	3 days ago
Paris	Glitches	5 days ago
Ludhiāna	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mzlouisa (@GloriaAma10) reported 2 minutes ago

  @BineyEwurama3 The Snapchat link is not working

• 
  ku (@ke0ynl) reported 4 minutes ago

  need Snapchat support, to talk about the issue in A DM @snapchatsupport @Snapchat

• 
  Violet. (@vee_symone) reported 5 minutes ago

  @DrightSauce Fix my Snapchat first

• 
  Tech Mitnick (@TechMNOfficial) reported 8 minutes ago

  @Asia86010967243 @snapchatsupport I can resolve your issue. Send a message for assistance.

• 
  Skybly 🦞🌹🌃 (@skybly) reported 9 minutes ago

  snapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically

• 
  tootie (@liltootyfruity) reported 9 minutes ago

  @SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat

• 
  YKGH (@YouKnowGhana) reported 12 minutes ago

  @Capiito85 Capi, she is making too many unforced errors. She is even giving the feds clues. If I were an agent, I would try to establish a link between her and the accused, and subpoena her Snapchat, Instagram, WhatsApp etc . Her temperament makes me believe I would uncover something.

• 
  Yadav (@Yadav7672059141) reported 13 minutes ago

  @snapchatsupport Sir it's been 6 months since I have been waiting for the mail, please tell me sir I have not even received a reply to my mail, in how many years will I get any help, sir I am not getting any help, it is just said that I am helping.

• 
  Daniel (@dnl4dnl) reported 16 minutes ago

  Snapchat was reportedly testing a simple update that could’ve helped fix this imbalance — but it was canceled, according to circulating news. That decision left creators feeling even more powerless, while problematic content keeps spreading.

• 
  𝐀 (@37nla) reported 17 minutes ago

  @Snapchat @dilliantheceleb Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

• 
  Daniel (@dnl4dnl) reported 23 minutes ago

  @Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community

• 
  jul🍊 (@narutt0es) reported 24 minutes ago

  MY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN

• 
  a♡ (@lilreinabella) reported 26 minutes ago

  @snapchatsupport HUGE safety concern that blocked accounts can still view public stories. please fix this

• 
  Marlon Santos (@marlon_santos_) reported 29 minutes ago

  @DavidowRaffi @snapchatsupport An urgent plea! Contact @auxtoolt immediately to solve account issues. I stood where you stand,but they resolved my issue effortlessly.

• 
  ImAnIdiot 🗣 (@Alcoholi4Life) reported 30 minutes ago

  @Dallas_OhMy How do I get a hold of customer service to get a refund for #Snapchat ? Asking for ....... a .... don't have friends so asking for me self

• 
  St Saylem 🐆🧡 (@Kabiyesi_i) reported 32 minutes ago

  Before you think of to explain say na Snapchat glitch I done first unfriend you back first !

• 
  𝒦𝒾𝓃𝑔 👑 𝓐𝓭𝓮𝓸𝔂𝓮 🍁🐬 (@Dipsonytosh) reported 33 minutes ago

  @Wizarab10 You met her on Snapchat and automatically concluded she's decent... Mind you nobody is decent till proven so, bro is broken for life 💔😮‍💨

• 
  Krishna Bhati (@Krishna_Bhati53) reported 36 minutes ago

  @Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve

• 
  Johnny Haig (@JohnnyHaig91539) reported 36 minutes ago

  He had trouble balancing his time spent on Snapchat with his other interests and commitments, needing more self control.

• 
  Lisa (@Fahriz_dedy) reported 40 minutes ago

  @DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.

• 
  Max “Hawk Tuah” Tills (@WIACMax) reported 49 minutes ago

  when are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help

• 
  E ✪ (@Yungsterzz) reported 49 minutes ago

  idk snapchat must be down

• 
  GEMINI ❤️‍🔥🦋 (@OgPrai) reported 49 minutes ago

  I really want to know is Ekane pregnant or is that her stomach problems from drinking ??? I got her on Snapchat and I’m just all over the place lol but I love her !

• 
  Dilan Esper (@dilanesper) reported 51 minutes ago

  @kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.

• 
  jacob ⛵️ (@jsnnsa) reported 52 minutes ago

  jacob lore: 2018: fired. electricity cut. car repo'd. the day after repo, got bridgewater offer. 2019: moved to SF. called CEO a moron. fired. spent 8 months grinding CS. got offers from google, facebook, snapchat, tesla. covid hit. all rescinded. 2020: lived on $400/month. learned rust on a broken laptop. joined nvidia out of desperation. 2021: left nvidia with $5M unvested. friends staged intervention at $10k net worth. stayed one more week to vest $150k. raised $250k for pluto. 2022: burned the pre-seed. couldn't raise. bridged with my own money. raised $2.5M. built crypto product. entire strategy was FTX partnership. FTX imploded. we almost died. 2023: pivoted with 3 months runway. launched first AI wealth advisor. users connected $100M in assets. about to raise series A. cofounder quits. kills the round. down to 3 people (me, @baileyrmoses and @thestonechat). 2024: robinhood acquisition. company had $20 at close. personal networth -$20k. almost blew up the deal fighting for my team. was putting rent on credit cards during negotiations. car repo'd → $5M left on table → $20 in the bank → acquired the journey is never what it looks like. but i never stopped shipping.

• 
  Lakshya Lark (@lakshyalark) reported 54 minutes ago

  @MaxWinebach I don't use Snapchat, so no problem

• 
  GrammyNominatedVnArtist (@sweetpopee) reported 56 minutes ago

  lmaoooo the streets are fighting back on snapchat oo! call me a hater but all i know is ordering bottle service with ‘**** the fbi’ in flashing lights as a criminal is certainly a choice 💀💀

• 
  Raffi Davidow (@DavidowRaffi) reported 58 minutes ago

  @snapchatsupport need some help. My sons account (davi.dow) was disabled for not following community standards but he didn't post anything that breaks the standards. Could you help us figure out what happened and how we can restore it ?

• 
  Stewart 🅰 (@Auswart) reported 60 minutes ago

  @CrimeLdn This is to show you how much the society has broken, killing your fellow teenager because of a Snapchat video. He should be in the prison for rest of his miserable life.

• 
  Krishna Bhati (@Krishna_Bhati53) reported 60 minutes ago

  No action has been taken from @Snapchat @snapchatsupport why you people are not understanding my problem my new device just got banned and my id with more than 1 crore snapscore and lots of memories have been locked please take some action or should I appeal it in higher level.