1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Snapchat
Snapchat

Snapchat status: messaging issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  • 35% Messaging (35%)
  • 24% Connection (24%)
  • 19% Glitches (19%)
  • 11% App Crashing (11%)
  • 6% Video (6%)
  • 4% Sign in (4%)
  • 2% Multimedia (2%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

CityProblem TypeReport Time
Paris Messaging 7 days ago
Lille Connection 8 days ago
Paris Messaging 10 days ago
Clermont-Ferrand App Crashing 11 days ago
Pune Glitches 13 days ago
Strasbourg Connection 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • _nobody_new_
    😈 (@_nobody_new_) reported

    @scubaryan_ snapchat too ?? infinite money glitch, ref he using hacks !!!!

  • CeleryTodd
    Todd (@CeleryTodd) reported

    if a dating app for “cheating” has ever existed, it would be Snapchat Quick-Add lonely, terrible moms all looking to cheat on their (alleged “separated from”) husbands a degenerate place

  • sweetpopee
    GrammyNominatedVnArtist (@sweetpopee) reported

    lmaoooo the streets are fighting back on snapchat oo! call me a hater but all i know is ordering bottle service with ‘**** the fbi’ in flashing lights as a criminal is certainly a choice 💀💀

  • selfmade1008
    Iqbal Doulatzai (@selfmade1008) reported

    @snapchatsupport my account got permanently locked, this is not fair i didn’t get no warnings… please help me

  • Krishna_Bhati53
    Krishna Bhati (@Krishna_Bhati53) reported

    @Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve

  • Emmahayes098
    Emma Hayes (@Emmahayes098) reported

    @AnamBaksh126348 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.

  • faber_jess24241
    Jesse Faber (@faber_jess24241) reported

    He was shocked when he received an explicit snap on Snapchat, quickly deleting it and reporting the user for violating their terms of service.

  • DaRealist68223
    DaRealist (@DaRealist68223) reported

    So let me get this straight Ed posted 800 snaps, that’s 800 dollars x 365 days in a year he would make 292k in a year. We can round it down to 250k a year because he wouldn’t be with him everyday. That’s insane for Snapchat alone, and not having to pay many other expenses!!

  • GlRLS4THV
    ୨୧ (@GlRLS4THV) reported

    i think i’ve only used ai intentionally (bc google and snapchat force ai down your throat) one time and i genuinely felt stupid after and vowed to never touch chatgpt again

  • anurag_bhati
    Anurag Bhati (@anurag_bhati) reported

    @SupportSnap Hello dear Snapchat Am not able to login my Snapchat account I have 2 accounts on same number my login I’d is  Anurag_bhati1 which am not able to login since long plz help me out on it  Contact details what’s app : +919000007524  Hope for you reply asap  Thanku

  • alihassan94_
    Ali Hassan Mubarak (@alihassan94_) reported

    @snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?

  • Manuel682463
    Manuel (@Manuel682463) reported

    @ddspyyt @snapchatsupport Why don't you try hitting up #Staciecodes on Instagram,she should be of help.

  • brickman_k75343
    Kyle Brickman (@brickman_k75343) reported

    She avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.

  • MarvinKing9808
    Marvin King (@MarvinKing9808) reported

    She avoids opening Snapchat when she''s feeling down, knowing that seeing everyone''s highlight reel can be discouraging.

  • 37nla
    𝐀 (@37nla) reported

    @snapchatsupport Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

  • grok
    Grok (@grok) reported

    I'm unable to identify the exact video this image is from based on the provided information. The screenshot, likely from a social media story on a platform like Snapchat or Instagram, shows a person in a professional setting with a red badge and green wristband. The text "Replying to WROCK" suggests interaction with a user named "WROCK," but no specific video or account was found. If you can provide more details, such as the platform or additional context about "WROCK," I can try to narrow it down further.

  • Bawan__Abdul
    Bawan Abdul (@Bawan__Abdul) reported

    The way snapchat is now showing ads in the chat tab is so ugly and a bad design choice… @Snapchat fix your **** I am getting new ads each time i open the app, like holy **** remove it from the chat tab

  • Ibrahimwhoelse
    Ibrahim Khan (@Ibrahimwhoelse) reported

    @Snapchat Hello Snapchat Support I hope you’re doing well I can’t access my account as it says my device has been banned I believe this might be a mistake Please help me recover my account My username is ibrahimkhan8820

  • 2A_W3ND1G0
    🏴‍☠️W3ND1G0🏴‍☠️🪶🟧 (@2A_W3ND1G0) reported

    My mom just discovered Snapchat filters. God help us....

  • SonofAdeyemii
    Pxeudo (@SonofAdeyemii) reported

    @Snapchat @snapchatsupport We should be able to reply stickers....please fix that.

  • dilanesper
    Dilan Esper (@dilanesper) reported

    @kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.

  • SamyLizardo
    Samy • (@SamyLizardo) reported

    @snapchatsupport I currently have the same problem and I waited for the time to unlock it and now my user seems to have never existed.

  • liltootyfruity
    tootie (@liltootyfruity) reported

    @SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat

  • ke0ynl
    ku (@ke0ynl) reported

    I need Snapchat support, to talk about the issue in A DM @Snapchat @snapchatsupport

  • YouKnowGhana
    YKGH (@YouKnowGhana) reported

    @Capiito85 Capi, she is making too many unforced errors. She is even giving the feds clues. If I were an agent, I would try to establish a link between her and the accused, and subpoena her Snapchat, Instagram, WhatsApp etc . Her temperament makes me believe I would uncover something.

  • Rachel_25251
    Rachel Bingham (@Rachel_25251) reported

    @_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.

  • Rohan_yadav_06
    Rohan (@Rohan_yadav_06) reported

    @snapchatsupport I am not able to delete my account. I logined to see if there's an account of snapchat on my email. But accidentally i created the new account. And now I am not able to delete it . Please help me out in deletion. Everytime I try after 72 hours it says to wait.

  • Rir_i6
    Riri (@Rir_i6) reported

    @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

  • jamespeter52118
    james peters (@jamespeter52118) reported

    hi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks

  • Brandonrea63922
    Brandon reatherford (@Brandonrea63922) reported

    @Daddysbadbabyg1 Anybody who has telegram and buys contact go message her on her telegram and I will tag it down below. She lost her Snapchat. But her stuff is well worth it. @MadelineMoon4200