Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 01/13/2026 15:20

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Sign in (35%)

    Sign in (35%)

  2. App Crashing (18%)

    App Crashing (18%)

  3. Messaging (18%)

    Messaging (18%)

  4. Connection (14%)

    Connection (14%)

  5. Glitches (7%)

    Glitches (7%)

  6. Multimedia (6%)

    Multimedia (6%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomDudley App Crashing
FranceLe Mée-sur-Seine Video
U.S. Virgin IslandsCharlotte Amalie App Crashing
IndiaNew Delhi Connection
FranceNoyelles-Godault Messaging
IndiaBengaluru Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • CulleyOllie Ollie Culley (@CulleyOllie) reported

    @snapchatsupport please help. My account has suddenly been deleted with no explanation.

  • LeadingReporter Leadership Report (@LeadingReporter) reported

    @SamBruebaker @snapchatsupport Message Cloud_repairs on Instagram now they will help you fix your account successfully.

  • LeadingReporter Leadership Report (@LeadingReporter) reported

    @CulleyOllie @snapchatsupport Message Cloud_repairs on Instagram now they will help you fix your account successfully.

  • _Arizon_ Arizon Tobyne (@_Arizon_) reported

    @Snapchat My account on Snapchat got hacked and then banned, and then I tried using a second account and that got locked too. This is unfair, please help I did nothing to violate terms of service.

  • MarisareiRei Marisa Reis (@MarisareiRei) reported

    @mjenna22 My account issues was resolved in few minute. @jotechsupport fix it perfectly. I can't be waiting for Snapchat.

  • LeadingReporter Leadership Report (@LeadingReporter) reported

    @_marci21_ @snapchatsupport @Snap Message Cloud_repairs on Instagram now they will help you fix your account successfully.

  • _marci21_ Msilva2018 (@_marci21_) reported

    My Snapchat filters and text fonts haven’t been working for months and I’ve tried going on the app settings to see if my filters were turned on and I didn’t see anything there. Please HELP ME OUT!!! @snapchatsupport @Snap

  • TorresCurtis3 Torres Curtis (@TorresCurtis3) reported

    @danicarenae @jemy111111 @snapchatsupport I had a similar issue with my account for over a week before someone recommended me to coderzeelot on IG, shortly coderzeelot recovered back my account and was able to make the account strong by using anti-hacking software device, his very good on this.

  • Hushey4325 ola (@Hushey4325) reported

    @dacoochieman0 @snapchatsupport Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @hsbbits to me and they help me recover my hacked account back. His an expert.

  • LeadingReporter Leadership Report (@LeadingReporter) reported

    @EllieYruegas @snapchatsupport Message Cloud_repairs on Instagram now they will help you fix your account successfully.

  • candicesingh candice singh (@candicesingh) reported

    @RiguezClout @snapchatsupport I also experienced this, i contacted support service and they didn’t do anything about but @AstroCyber4 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:

  • diminishablekit cia funded iowa writer (@diminishablekit) reported

    Snapchat, yak, vine, TikTok, it doesn’t matter. The social media itself isn’t the problem, it’s the violence + virality

  • LeadingReporter Leadership Report (@LeadingReporter) reported

    @Angelmaez @snapchatsupport Your account must have been locked. I was having similar issues but I got referred to Cloud_repairs on Instagram they helped me fix it back.

  • LeadingReporter Leadership Report (@LeadingReporter) reported

    @dontezzy_bo @snapchatsupport Message Cloud_repairs on Instagram now they will help you fix your account successfully.

  • BinRasheds ‏ ﮼محمدراشد (@BinRasheds) reported

    @snapchatsupport support hopeless for such a big company no one will help you at all just keep writing e mails for nothing

  • Histermouse Dylan🇬🇧🎄 (@Histermouse) reported

    Is Snapchat down or just me?

  • micahmarie06 micahmarie06 (@micahmarie06) reported

    @NotTADayEither @RockyResistor @mmpadellan TikTok itself isn't the problem it's people if it's not TikTok it'll be Instagram or Snapchat or what ever else

  • MarisareiRei Marisa Reis (@MarisareiRei) reported

    @JasmineBuckles6 Snapchat did not respond to my messages. @jotechsupport fix my account issues.

  • lucy_alice12 Lucy (@lucy_alice12) reported

    Snapchat be like ‘you had some early mornings’ and it’s some psycho screaming my house down at 5am

  • sphoyer1 Sawyer 🇺🇸 🌊🌊🌊 (@sphoyer1) reported

    @RoArquette Shut down Twitter and Instagram and Snapchat and Tik Tok and on and on. It’s not the platform that’s the problem. We need to address the Right’s embrace of violence and destructive intent.

  • tylerrchase Tyler Chase (@tylerrchase) reported

    @evanspiegel I love Snapchat but come on there’s photo and video on there that people have saved you can’t just delete someone’s account and not let them get their stuff back first. Help me out friend thanks!

  • damee28 DAME28🗣 🎹 (@damee28) reported

    @Snapchat @snapchatsupport is banning everyone that posts anything but **** pics i guess lol and all the loser *** support team can say is sorry read the terms of service….shittiest app on God

  • MavrikSochill ⚡️SC BOSS⚡️ (@MavrikSochill) reported

    No brunch, no table/bottle service , no phone, no ig , no Snapchat

  • Ari71100671 Ari (@Ari71100671) reported

    @snapchatsupport @Snapchat absolutely disgusting… no help at all and deleted my account for no reason. anyone know how to get a terminated account back?

  • dacoochieman0 madmac (@dacoochieman0) reported

    @snapchatsupport I did submit a ticket but it didn’t help, is there any way I can contact a person to talk to

  • __swank_98 $**** Gallagher (@__swank_98) reported

    Yo @snapchatsupport @Snapchat Got logged out of my account and when I try to log back in I get a "We cannot find a matching username." Message and resetting with my phone or email won't work HELP

  • PemSerrano Jefferlyn Serrano (@PemSerrano) reported

    @Swervykp @Snapchat About a week ago, my account was deleted for no reason…I lost hope on getting it back, surprisingly i got it back…@tech_debug helped me get it back… You should contact him if you need help getting yours

  • PemSerrano Jefferlyn Serrano (@PemSerrano) reported

    @ColbyRay14 @Snapchat About a week ago, my account was deleted for no reason…I lost hope on getting it back, surprisingly i got it back…@tech_debug helped me get it back… You should contact him if you need help getting yours

  • madii_breanne mads ₆⁶₆ 𖤐 (@madii_breanne) reported

    @snapchatsupport hey- you guys banned & deleted my account for nothing… i’ve had it for 6-7 years & i’ve never violated any policies so please if i DM you can you help me get it back some how.???

  • lexiegracew Merry Lex 🎄 (@lexiegracew) reported

    @daysabloom @autumnblooms3 I had one in high school posted on a Snapchat account. Like the app isn’t the problem.