Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• Messaging (24%)
• Connection (24%)
• Multimedia (15%)
• App Crashing (15%)
• Glitches (12%)
• Sign in (9%)
• Video (3%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Chhindwāra	App Crashing	3 days ago
Manchester	Multimedia	6 days ago
Jaipur	App Crashing	10 days ago
Dublin	Messaging	15 days ago
Bangor	Connection	15 days ago
Dublin	Messaging	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Riri (@Rir_i6) reported 3 minutes ago

  @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

• 
  Ali Hassan Mubarak (@alihassan94_) reported 9 minutes ago

  @snapchatsupport Hi Snapchat Support, I’m trying to export my “My Data” file but keep getting this error: “Security restriction: please try again from this device after 72 hours.” I already waited 72h and still see the same message. Can you help me access my data?

• 
  Lakshya Lark (@lakshyalark) reported 9 minutes ago

  @MaxWinebach I don't use Snapchat, so no problem

• 
  Daniel (@dnl4dnl) reported 11 minutes ago

  @Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community

• 
  OBATA OSU AJO ANU 🙌 (@Osinakachi5314) reported 16 minutes ago

  @Wizarab10 Person wey dey Snapchat dey post up and down na os wey carry market dey advertise

• 
  zainny (@_zee_zeey) reported 17 minutes ago

  Is your Snapchat still not working?

• 
  Epic Games (@flpcvet5) reported 17 minutes ago

  Hi @SnapchatSupport, I’ve been temporarily banned again for “unauthorized third-party apps”—something I haven’t used. Last time it was 7 days, now it’s 30. I’ve tried email support but got no real help. Can someone please explain why this keeps happening?

• 
  Mzlouisa (@GloriaAma10) reported 19 minutes ago

  @BineyEwurama3 The Snapchat link is not working

• 
  Joe Martin (@JoeMart84657814) reported 20 minutes ago

  Snapchat is definitely a guilty pleasure. I know I should probably spend less time on it, but I can''t help myself.

• 
  jacob ⛵️ (@jsnnsa) reported 21 minutes ago

  jacob lore: 2018: fired. electricity cut. car repo'd. the day after repo, got bridgewater offer. 2019: moved to SF. called CEO a moron. fired. spent 8 months grinding CS. got offers from google, facebook, snapchat, tesla. covid hit. all rescinded. 2020: lived on $400/month. learned rust on a broken laptop. joined nvidia out of desperation. 2021: left nvidia with $5M unvested. friends staged intervention at $10k net worth. stayed one more week to vest $150k. raised $250k for pluto. 2022: burned the pre-seed. couldn't raise. bridged with my own money. raised $2.5M. built crypto product. entire strategy was FTX partnership. FTX imploded. we almost died. 2023: pivoted with 3 months runway. launched first AI wealth advisor. users connected $100M in assets. about to raise series A. cofounder quits. kills the round. down to 3 people (me, @baileyrmoses and @thestonechat). 2024: robinhood acquisition. company had $20 at close. personal networth -$20k. almost blew up the deal fighting for my team. was putting rent on credit cards during negotiations. car repo'd → $5M left on table → $20 in the bank → acquired the journey is never what it looks like. but i never stopped shipping.

• 
  Tiffany Joy Melissa (@TiffanyJoy60021) reported 24 minutes ago

  @_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.

• 
  Arsalan Khan (@Araankhan008) reported 25 minutes ago

  @Snapchat need immediate help, someone hacked my account and threatening me, need help ASAP

• 
  𝐀 (@37nla) reported 26 minutes ago

  @Snapchat @dilliantheceleb Hi Snapchat Support, My account (abd.lovj) was locked and accused of using third-party apps, but I never used anything outside the official Snapchat app (POCO X7 Pro). I think I was banned unfairly or maybe hacked. Please check the case carefully and help me recover my account.

• 
  YKGH (@YouKnowGhana) reported 40 minutes ago

  @Capiito85 Capi, she is making too many unforced errors. She is even giving the feds clues. If I were an agent, I would try to establish a link between her and the accused, and subpoena her Snapchat, Instagram, WhatsApp etc . Her temperament makes me believe I would uncover something.

• 
  Violet. (@vee_symone) reported 41 minutes ago

  @DrightSauce Fix my Snapchat first

• 
  رجل من طراز قديم( مسوق) (@just_1live) reported 41 minutes ago

  This company claims to value users, but after over a month of reporting the same issue, I’m still ignored. Snapchat support acts like a small grocery store with no system. Snap Map doesn’t work, Spotlight crashes. This is not how a global tech company should behave #SnapchatDown

• 
  Raffi Davidow (@DavidowRaffi) reported 43 minutes ago

  @snapchatsupport need some help. My sons account (davi.dow) was disabled for not following community standards but he didn't post anything that breaks the standards. Could you help us figure out what happened and how we can restore it ?

• 
  khush_pb (@khush_x2) reported 48 minutes ago

  @Snapchat hello snapchat my id got banned and device also without any reason please help me to unban this

• 
  manohar kumar (@JMonica62) reported 49 minutes ago

  @pretty_bae77 @snapchatsupport Contact @Louiscr4ck , they'll rectify the issue.

• 
  Trap Daddy Vic (@TrickyVic_) reported 49 minutes ago

  While I'm ranting Snapchat needs to fix their interface also Everytime I try to view a story I gotta swipe past the "spotlight"~ticktock **** And even tho I'm not viewing the video, the audio still plays

• 
  jeoncheekscar⁷._ (@taeeeeistaeesty) reported 50 minutes ago

  @kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*

• 
  strwberres (@strwberres) reported 50 minutes ago

  sometimes when im bored i look through old snapchat conversations.. and i just read the one of my ex bf when he broke up with me.. ‘im too young to be taking care of someone with so many issues.. wish you the best but just know no one will ever want you bcuz of the way you look’

• 
  Yadav (@Yadav7672059141) reported 51 minutes ago

  @snapchatsupport Sir, I am troubled since last 6 months. I have sent mail on snapchat support 25 times even though it was not my fault and your team is not helping me. Please help me. My device got unbanned

• 
  CryptoAus 📉💜 (@FamiliarCryptoo) reported 54 minutes ago

  @Wizarab10 Your first problem started from Snapchat.

• 
  Jordan Townsend (@JordanT4213) reported 54 minutes ago

  @snapchatsupport Hey I’m trying to get into my account for my old memory’s can you please help me

• 
  Sasha Simi🌹 (@ykdikachi) reported 55 minutes ago

  Even if there was a world war 3 going on rn,Snapchat should never glitch and leak my eyes only puhleasee🥹

• 
  Serena Steele (@Sylviasaves) reported 56 minutes ago

  @anabebrooks @snapchatsupport These guys never help, just automated messages, Try talking to this dude @merlins_tools he can help recover your account, paid him to get mine back

• 
  𝐀 (@37nla) reported 59 minutes ago

  @BamaiyiJams9459 @snapchatsupport @Jarden_cyberfix I don't speak English and I can't send money to America. Is the service free?

• 
  Lisa (@Fahriz_dedy) reported 59 minutes ago

  @DavidowRaffi @snapchatsupport thought I was the only one who's experiencing this issue, seriously it’s very frustrating like wtf are you guys doing to people?? Forget about them they don’t respond contact @auxtoolt on X he helped me fix mine am sure he will do same for you.

• 
  Hellolondon (@darsoso00) reported 59 minutes ago

  I will make a claim due to me getting not support and help for the last 2 months I have given 2 months for Snapchat to help and assist however no one has ! I’ll be making a claim against Snapchat due to this @snapchatsupport