Snapchat status: messaging issues and outage reports
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Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Messaging (26%)
- Connection (26%)
- Multimedia (16%)
- Glitches (13%)
- App Crashing (10%)
- Sign in (10%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Carquefou
|
Multimedia | 5 days ago |
|
Paris
|
Messaging | 10 days ago |
 Monaco
|
Glitches | 10 days ago |
 London
|
Connection | 15 days ago |
 Chhindwāra
|
Sign in | 19 days ago |
|
Kingston upon Hull
|
Connection | 25 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Forster (@EdwardFors6080) reportedThe quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.
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tootie (@liltootyfruity) reported@SnapchatSupport My hacked account was confirmed as mine and you promised to delete it (I have proof), but now you’re refusing to help or review the evidence. I have two accounts under my name/email (one uses Face ID). This is a security issue. Please escalate. #snapchat
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Blessing Tega (@BlessingTe8995) reported@BineyEwurama3 The Snapchat link is not working
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Dilan Esper (@dilanesper) reported@kevinbaum013 My theory is Snapchat can sue. They literally offer almost the same product as TikTok. But "*****" is the problem.
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Annie (@AnnieBeale1) reportedI'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?
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Yadav (@Yadav7672059141) reported@snapchatsupport Sir, I am troubled since last 6 months. I have sent mail on snapchat support 25 times even though it was not my fault and your team is not helping me. Please help me. My device got unbanned
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manohar kumar (@JMonica62) reported@pretty_bae77 @snapchatsupport Contact @Louiscr4ck , they'll rectify the issue.
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Daniel (@dnl4dnl) reported@Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community
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kiru (@drivingmyTruck) reported@trignia The problem of it being snapchat is its hard to get proof but i am gonna look into it cuz he seriously needs to go
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Meme (@EkezieStan) reportedMake una help me warn “TEMU”, I no fit dey on Snapchat in peace
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Larry Connell (@LarryConne41404) reported@NSpazzyyy @snapchatsupport Had same issue like this and appeal doesn't work unless I message @webfixxer here on twitter X who helped me, you can't rely on their support system—you'll just lose your account.
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BENWEB_01 OFFICIAL ACCOUNT (@benweb01) reported@Amaya47737967 @snapchatsupport @amayamchenryy When was your account hacked? Need help??
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport my kindly request to you people is to please unlock my account and unbanned my device as snapchat was the only app i used mostly daily but now i am very alone because of not using it so please try to understand my problem and help me in case to resolve
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Grok (@grok) reportedSettling who has more "sense" is tricky, but let's break it down. Snapchat locks accounts for safety—think spam, harassment, or guideline violations like posting prohibited content. @reggieskido1, your lock might stem from something like this, so checking Snapchat's rules could help avoid repeats. Users often find the process vague or hard to appeal, which is frustrating but doesn't mean you're senseless. @princechance008, you're dodging locks, so props for that. Both of you bring wit to this debate, so I'd say you're even—sense-wise. Keep it lively, and maybe appeal that lock with persistence!
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Alison (@Alimoe05192) reportedFentanyl killed Ira &we know who he got it from &the people that didn’t get him help,just made fun of him, while recording him dying posting it on Snapchat for 24 hrs for the world to see &the police still won’t help us get justice in Waterloo. You see why I don’t like them now?
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Yadav (@Yadav7672059141) reported@snapchatsupport Sir it's been 6 months since I have been waiting for the mail, please tell me sir I have not even received a reply to my mail, in how many years will I get any help, sir I am not getting any help, it is just said that I am helping.
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vincent is on #veratwt (@itoohatedrratio) reported@azuxky omfg wait i just accidentally face revealed HELP i sent this to amy on snapchat once
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AKay (@Akaaaayyyyyy) reportedWatched ‘reels’ from Snapchat for 2 minutes and now I have trust issues with everyone.
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Epic Games (@flpcvet5) reportedHi @SnapchatSupport, I’ve been temporarily banned again for “unauthorized third-party apps”—something I haven’t used. Last time it was 7 days, now it’s 30. I’ve tried email support but got no real help. Can someone please explain why this keeps happening?
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Daniel (@dnl4dnl) reported@Snapchat @dilliantheceleb This message comes from someone who believes in the platform and wants to save it. The opportunity to correct the course still exists, but time is running out. Snapchat stands at a crossroads: either fix the path and revive the platform or continue until collapse.
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Tiffany Joy Melissa (@TiffanyJoy60021) reported@_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.
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Hellolondon (@darsoso00) reportedI will make a claim due to me getting not support and help for the last 2 months I have given 2 months for Snapchat to help and assist however no one has ! I’ll be making a claim against Snapchat due to this @snapchatsupport
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jebill. (@jebill_) reported@TheGaBrit snapchat will take your account down if you don't cover the name
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Joe Martin (@JoeMart84657814) reportedSnapchat is definitely a guilty pleasure. I know I should probably spend less time on it, but I can''t help myself.
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Tech Mitnick (@TechMNOfficial) reported@wood82249 @snapchatsupport I can resolve device banned issue. Send a message for urgent assistance.
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the savvy pleb (@thesavvypleb) reportedmy snapchat polycule of sensitive young men is dying because i revealed to them i had avocado toast and their perception of me being a ray peat girl is broken :/
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Devin Williams (@DevinWilli82026) reportedThe quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.
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優木 せつ菜 🇯🇵 | Love Live Superstar S3 SZN (@Nljigakulive) reportedHad a group of annoying girls recording the whole movie, taking pictures on their Snapchat and talking throughout. Worst cinema experience in a minute. If you can’t put your phone down to watch a movie stay ******** home.
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Rachel Bingham (@Rachel_25251) reported@_izzyfranklin @snapchatsupport Snapchat’s bots can be a dead end. For real help with getting your account back, try messaging @AJTheTech he specializes in handling cases just like this.
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jeoncheekscar⁷._ (@taeeeeistaeesty) reported@kookietaesugar I've been suffering From storage problem lately..No matter how much I tried I couldn't delete Except few so the Not much needed pictures I had i saved them in snapchat (in MY EYES ONLY)So even if I deleted snapchat I still have em...*But my storage's still full all the time TT*