Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 03/31/2026 20:15

At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Connection (23%)

    Connection (23%)

  2. Messaging (21%)

    Messaging (21%)

  3. Glitches (15%)

    Glitches (15%)

  4. Multimedia (13%)

    Multimedia (13%)

  5. App Crashing (13%)

    App Crashing (13%)

  6. Sign in (10%)

    Sign in (10%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPleasant Grove Sign in
IndiaHyderabad Messaging
FranceLyon Multimedia
United StatesHorton Messaging
United StatesHampshire Multimedia
DenmarkCopenhagen Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • Brettina10 Brettina (@Brettina10) reported

    @chianna_beatson @snapchatsupport Same thing happened to me My account also got same issue tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • Ginnykaraa Ginny🦋 (@Ginnykaraa) reported

    @Brianadegraffe4 @snapchatsupport I advice you get in touch with @cyber_unlocks the best software technician who helped me got my account back when I had same issues

  • luciape90807520 lucia perez (@luciape90807520) reported

    @Brianadegraffe4 @snapchatsupport Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • ModrinhoOG ModrinhoOG (@ModrinhoOG) reported

    @pho0f @snapchatsupport Idk what's been going on with them, worst part is they won't do anything to help recover it. I had to reach out to _sentinel_pro on IG to fix it when I got tired of waiting. You should reach out for real help

  • juicycroc juice (@juicycroc) reported

    @snapchatsupport and my girlfriend usually logs onto her snap on my phone and it's happening to her too. so why the hell is that my issue? y'all ****** up

  • Jane24420630 Jane (@Jane24420630) reported

    @chianna_beatson @snapchatsupport All thanks to @cyberworkz on instagram, i had similar issue, i contacted support snapchat team but unfortunately got know response, then i met this guy He is a specificalized in retrieving hacked account and good in resolving other issues related to this, he was so reliable

  • aliciamartinz1 aliciamartinz (@aliciamartinz1) reported

    @tanerb96 @snapchatsupport I saw your tweet now, i guess you violated the rules that's why your account has issues , I suggest you should contact @distort_recovery, have been seeing different people recommending them on Instagram, maybe you should contact them for assistance, I think they can help you

  • Brettina10 Brettina (@Brettina10) reported

    @kam_azaria @snapchatsupport Same thing happened to me My account also got hacked tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • Brettina10 Brettina (@Brettina10) reported

    @r_moore3 @snapchatsupport Same thing happened to me My account also got locked from posting tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • pho0f E (@pho0f) reported

    @snapchatsupport my account was permanently locked because I tried logging into my friends snapchat after her snap was deleted (with her permission). I haven’t broken any of your rules. Please help!

  • Brettina10 Brettina (@Brettina10) reported

    @pho0f @snapchatsupport Same thing happened to me My account also got permanently locked tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • EromoseleBless7 Torezz Rome💻🖥 (@EromoseleBless7) reported

    @kam_azaria @snapchatsupport Kindly send a message to help you recover your account

  • Brettina10 Brettina (@Brettina10) reported

    @juicycroc @snapchatsupport Same thing happened to me My account also got same issue tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • Sebasti70301987 Sebastian (@Sebasti70301987) reported

    @kam_azaria @snapchatsupport I know how sad and frustrating it can be Message george_harris05 on Instagram they were of help to me in getting back my account they are fast and reliable you should try them out

  • tanerb96 Taner Brandner (@tanerb96) reported

    @snapchatsupport Is there currently a server outage? My Snapchat won’t load anything.

  • Michaelkovalci3 Michael kovalcik (@Michaelkovalci3) reported

    @JessicaLynn_420 @snapchatsupport @antoniosfuneral I’m having the exact same problem and no matter how many reports you send in, they just send you an automated email, Snapchat has screwed so many people, hundreds of people are either locked out or there account got deleted

  • Brettina10 Brettina (@Brettina10) reported

    @Brianadegraffe4 @snapchatsupport Same thing happened to me My account also got locked from posting tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • ctgal2 random (@ctgal2) reported

    @snapchatsupport Hi Snapchat, I just had a question. It seems that my old memories have been deleted and I wanted to know if there is anyways# possible you can go to my account and recover them somehow. I never deleted any of them, was ofd that they were deleted. Please help!!

  • Ginnykaraa Ginny🦋 (@Ginnykaraa) reported

    @tanerb96 @snapchatsupport Kindly send me a direct to @cyber_unlocks for help

  • Brettina10 Brettina (@Brettina10) reported

    @emmakatxo @snapchatsupport Same thing happened to me My account also got same issue tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • ModrinhoOG ModrinhoOG (@ModrinhoOG) reported

    @Brianadegraffe4 @snapchatsupport Idk what's been going on with them, worst part is they won't do anything to help recover it. I had to reach out to _sentinel_pro on IG to fix it when I got tired of waiting. You should reach out for real help

  • sussybakagf ya 💰 (@sussybakagf) reported

    i j saw someone's **** on snapchat private story pls help

  • Jane24420630 Jane (@Jane24420630) reported

    @emmakatxo @snapchatsupport All thanks to @cyberworkz on instagram, i had similar issue, i contacted support snapchat team but unfortunately got know response, then i met this guy He is a specificalized in retrieving hacked account and good in resolving other issues related to this, he was so reliable

  • Ginnykaraa Ginny🦋 (@Ginnykaraa) reported

    @juicycroc @snapchatsupport I advice you get in touch with @cyber_unlocks the best software technician who helped me got my account back when I had same issues

  • ModrinhoOG ModrinhoOG (@ModrinhoOG) reported

    @juicycroc @snapchatsupport Idk what's been going on with them, worst part is they won't do anything to help recover it. I had to reach out to _sentinel_pro on IG to fix it when I got tired of waiting. You should reach out for real help

  • nebras3rb نبراس (@nebras3rb) reported

    @snapchatsupport @Brianadegraffe4 The same problem I have not received any solution in the last 24 hours!! An abbreviation to describe my problem: “I always encounter this message when I want to log into my Snapchat account from this mobile, as I tried to log into my account from a friend’s phone and I did not❌

  • kam_azaria 𝐾𝑎𝑚𝑟𝑦𝑛 𝐴𝑧𝑎𝑟𝑖𝑎 (@kam_azaria) reported

    @snapchatsupport hi! I reached out to snapchat for help getting into my hacked account via the link that takes me to the email, and they asked me for driver license to verify my identity. Is this normal?? Do you all typically require Driver License or am I being scammed again?

  • wfttwtafonvinyl 🇵🇸 Em ♡'s issy & madz (@wfttwtafonvinyl) reported

    My Snapchat broke help

  • VexedPotatoes pinned is truly life or death rn (@VexedPotatoes) reported

    @Ranting_Trans Dysphoria has always been for me a vague “I feel like my skin doesn’t fit right” and I would like it to a horror movie. And then I played with a Snapchat filter and saw myself with a beard and realized that that was the problem… and I can’t go on hrt or have any surgeries cuz of

  • hrryrockgod vi ❤️💛💚💙🇮🇪 || G🛐 (@hrryrockgod) reported

    @celebratelouiss OH HELP I JUST STUCK WITH THE ONE SNAPCHAT MADE FOR ME😭