Snapchat status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

• Connection (31%)
• Messaging (22%)
• App Crashing (14%)
• Glitches (14%)
• Sign in (8%)
• Video (8%)
• Multimedia (3%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

City	Problem Type	Report Time
Santo Domingo Este	Connection	5 hours ago
Dissay	Messaging	20 hours ago
Kāngar	Messaging	3 days ago
Ornans	Video	6 days ago
Township of Evan	Video	6 days ago
Vitrolles	Messaging	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iqbal Doulatzai (@selfmade1008) reported 35 seconds ago

  @snapchatsupport my account got got permanently locked for uploading a video for my friend ive only had one warning prior to this. Ive had this account since 2014 i speak to my family on it and now i cant speak to them please can you help me get my account back

• 
  Krishna Bhati (@Krishna_Bhati53) reported 1 minute ago

  No action has been taken from @Snapchat @snapchatsupport why you people are not understanding my problem my new device just got banned and my id with more than 1 crore snapscore and lots of memories have been locked please take some action or should I appeal it in higher level.

• 
  o kumar (@zainaljrock) reported 3 minutes ago

  @anabebrooks @snapchatsupport Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help

• 
  Daniel (@dnl4dnl) reported 3 minutes ago

  @Snapchat @Snap Focusing all efforts on just one issue while ignoring others only worsens Snapchat’s overall problems A balanced comprehensive approach is essential to safeguard the platform and support both users and creators effectively. Ignoring some issues risks damaging the entire community

• 
  Johnson Chrysler (@AnaLuizaVicent9) reported 3 minutes ago

  @SumitNagrale5 @snapchatsupport I recently got help from @Louiscr4ck when this happened to me..

• 
  Riri (@Rir_i6) reported 3 minutes ago

  @snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?

• 
  Dissecting the Markets | See pinned tweet (@dissectmarkets) reported 9 minutes ago

  @McFranchisee @McDonalds @Snapchat So how does the financial relationship work? Like does Snapchat get some money from McDonald’s for users redeeming their points for the subscription service? Or does McDonald’s get affiliate revenue when users redeem points for the subscription?

• 
  DaRealist (@DaRealist68223) reported 11 minutes ago

  So let me get this straight Ed posted 800 snaps, that’s 800 dollars x 365 days in a year he would make 292k in a year. We can round it down to 250k a year because he wouldn’t be with him everyday. That’s insane for Snapchat alone, and not having to pay many other expenses!!

• 
  Xavien Howard Lover (@jonnusmithlover) reported 11 minutes ago

  I would genuinely turn down a girl if she came up to me asking for my Snap. Who uses Snapchat past college? 🤨

• 
  Rachel Bingham (@Rachel_25251) reported 15 minutes ago

  @Charlie113617 @snapchatsupport Losing 5 years of memories without warning is terrible. Try messaging @AJTheTech he’s helped people in similar situations recover their Snapchat access and get their memories back.

• 
  Skybly 🦞🌹🌃 (@skybly) reported 15 minutes ago

  snapchat has the worst "people you might know" recommendations ever: - new tenant of my old flat - electrician who fixed my light - customer hotline of frozen food delivery service (now belongs to random guy) - person who's connection with me is someone who died traumatically

• 
  Devin Williams (@DevinWilli82026) reported 16 minutes ago

  The quality of the photos and videos on Snapchat is decent, and the filters help make them look even better.

• 
  Riri (@Rir_i6) reported 16 minutes ago

  @snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏

• 
  jacob ⛵️ (@jsnnsa) reported 16 minutes ago

  jacob lore: 2018: fired. electricity cut. car repo'd. the day after repo, got bridgewater offer. 2019: moved to SF. called CEO a moron. fired. spent 8 months grinding CS. got offers from google, facebook, snapchat, tesla. covid hit. all rescinded. 2020: lived on $400/month. learned rust on a broken laptop. joined nvidia out of desperation. 2021: left nvidia with $5M unvested. friends staged intervention at $10k net worth. stayed one more week to vest $150k. raised $250k for pluto. 2022: burned the pre-seed. couldn't raise. bridged with my own money. raised $2.5M. built crypto product. entire strategy was FTX partnership. FTX imploded. we almost died. 2023: pivoted with 3 months runway. launched first AI wealth advisor. users connected $100M in assets. about to raise series A. cofounder quits. kills the round. down to 3 people (me, @baileyrmoses and @thestonechat). 2024: robinhood acquisition. company had $20 at close. personal networth -$20k. almost blew up the deal fighting for my team. was putting rent on credit cards during negotiations. car repo'd → $5M left on table → $20 in the bank → acquired the journey is never what it looks like. but i never stopped shipping.

• 
  Idk (@Iiiiddddkkkkyet) reported 17 minutes ago

  @LostMemeArchive The Snapchat filter of this guys face got me in trouble in high school

• 
  sav (@JustABirdShirt) reported 18 minutes ago

  @talleyberrybaby I got in trouble for criticizing the tariffs in my private Snapchat story because one of my coworkers saw it and it hurt her feelings ):

• 
  james peters (@jamespeter52118) reported 20 minutes ago

  hi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks

• 
  YKGH (@YouKnowGhana) reported 20 minutes ago

  @Capiito85 Capi, she is making too many unforced errors. She is even giving the feds clues. If I were an agent, I would try to establish a link between her and the accused, and subpoena her Snapchat, Instagram, WhatsApp etc . Her temperament makes me believe I would uncover something.

• 
  MancerAI (@MancerAI_) reported 24 minutes ago

  Thanks. Yeah I want to minimize friction by not needing to repeat password and get one free try without logging in. Maybe go full Snapchat and just take the user straight to the camera, skip the extra steps? I'll take all that into consideration and Ill definitely fix the try without login part. Thanks!

• 
  Annie (@AnnieBeale1) reported 26 minutes ago

  I'm reading + hearing about a 12yr old in court for wounding with intent- apparently the boy attends (Knights/Mallory schl) Is this being down graded to possession of a bladed article in a public place? 🤔 And will Snapchat & whatsapp continue AS the 'middleman' for knife crime?

• 
  𝒦𝒾𝓃𝑔 👑 𝓐𝓭𝓮𝓸𝔂𝓮 🍁🐬 (@Dipsonytosh) reported 31 minutes ago

  @Wizarab10 You met her on Snapchat and automatically concluded she's decent... Mind you nobody is decent till proven so, bro is broken for life 💔😮‍💨

• 
  creedz ❤️ Memecoin (@Oluwatobi567) reported 38 minutes ago

  @Wizarab10 First red flag is Snapchat I never read the story finish but I know it ends in problem

• 
  Max “Hawk Tuah” Tills (@WIACMax) reported 39 minutes ago

  when are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help

• 
  Crypto CxN 𐤊 (@cryptocxn) reported 41 minutes ago

  @real_n3o This is the equivalent to a girl constantly sending selfies on Snapchat but never down to chill

• 
  nicholas 😈 (@xxniicholas) reported 43 minutes ago

  @snapchatsupport help me

• 
  Tech Mitnick (@TechMNOfficial) reported 49 minutes ago

  @Asia86010967243 @snapchatsupport I can resolve your issue. Send a message for assistance.

• 
  Jules (@julesw1lko) reported 54 minutes ago

  @thelefttake What I do see is people piling in saying mobile phones aren’t an issue… :-/ ******* Snapchat.

• 
  Bryan Dickey 📲 (@BryanDickey_) reported 56 minutes ago

  @seanmcginnis Ugh that’s tough. It happens and can easily go missed until it shows up in the data. Problem is teams QA in native browsers like Safari/Chrome then shoppers use in-app browsers when clicking on IG ads, Snapchat, etc.

• 
  Mr. Mawusi (~bigM) (@mr_mawusi) reported 56 minutes ago

  Otumfor’s son is in trouble this month on Snapchat 😭

• 
  Violet. (@vee_symone) reported 59 minutes ago

  @DrightSauce Fix my Snapchat first