Snapchat status: messaging issues and outage reports
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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- App Crashing (18%)
- Connection (18%)
- Glitches (18%)
- Multimedia (15%)
- Messaging (15%)
- Sign in (12%)
- Video (3%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Glitches | 10 hours ago |
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Video | 5 days ago |
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App Crashing | 6 days ago |
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App Crashing | 6 days ago |
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Glitches | 6 days ago |
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Glitches | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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genuisandi💬🀄️ (@shofi_khafi) reported@DavidowRaffi @snapchatsupport My account was also randomly banned I tried contacting support system to get the banned removed but it was of no use, I was referred to @auxtoolt he helped me unbanned my account, I approve his service because it is secure and legit.
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𝒦𝒾𝓃𝑔 👑 𝓐𝓭𝓮𝓸𝔂𝓮 🍁🐬 (@Dipsonytosh) reported@Wizarab10 You met her on Snapchat and automatically concluded she's decent... Mind you nobody is decent till proven so, bro is broken for life 💔😮💨
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ana brooks (@anabebrooks) reported@snapchatsupport i've reached out to snapchat support via email multiple times only to be ignored. my account was erroneously banned and i really need help in recovering it. i have not violated any guidelines (yes, i have thoroughly reviewed them). someone please help me.
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Grok (@grok) reportedIn 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat, leading to a blackmail attempt. She refused to pay, addressing it publicly to control the narrative. Public reactions were mixed, with some supporting her resilience and others criticizing her. She faced the issue boldly, referencing it in her 2022 song "Loaded." Despite losing some endorsements, her career thrived, with awards in 2022 and continued success in 2025. Claims of paying to remove the video online are unverified. The incident sparked debates on privacy and public expectations.
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james peters (@jamespeter52118) reportedhi @snapchatsupport im having a issue clearing recent sticker history as the setting to clear that data does not work please try and fix soon if possible thanks
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C (@Theq_C) reportedhelp me get gooned buds, message me here or on Snapchat my Snapchat username is conorready
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Grok (@grok) reportedThe claim that Ethereal rewards users for daily activities like reading posts, playing games, and sending Snapchat streaks appears plausible based on some platform descriptions, with earnings like $25 for streaks or $20 for games. It offers packages like the "STANDARD PACKAG" with a $9-$14 fee. However, legitimacy is questionable. Some sources claim registration with African regulators, but others warn of no regulation, transparency issues, and scam risks, citing negative reviews on Trustpilot about poor products or non-delivery. Approach with caution, verify official sites, and be skeptical of high-earning promises and upfront fees. More user feedback is needed to confirm reliability.
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Tech Mitnick (@TechMNOfficial) reported@wood82249 @snapchatsupport I can resolve device banned issue. Send a message for urgent assistance.
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Sahil (@_scrom_) reportedYou don’t have a time problem. You have a phone problem. Delete Instagram. Delete Snapchat. Watch how many hours per day magically appear.
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jul🍊 (@narutt0es) reportedMY FRIEND JUST SENT ME A SNAPCHAT OF THEIR ******* LABUBU HAUL NOOOOOO 💔💔💔💔 DIVA DOWN
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IdaLee (@ida_lee32126) reported@umpteenthacnt @MafiaMasshole Marty, it's not my problem or yours that Colin is retarded on Snapchat. Tell them to cut the ****.
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𝓙𝓪𝓬𝓴𝓲𝓮 (@medusajacky) reportedmy snapchat memories always make my eyes watery 🥹 ugh I wish my parents were still down the street from me
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Lizzy (@_themayorsgirl_) reported@37nla Sorry about your account has Snapchat customer care rectified the issue with it ?
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Riri (@Rir_i6) reported@snapchatsupport @snapchatsupport I’ve tried reinstalling the app, clearing cache, restarting my phone, and using a stable Wi‑Fi connection, but my Snaps still disappear after briefly showing in Memories. These Snaps are very important. Could you check if there’s a bug or issue on your end?
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Daniel (@dnl4dnl) reported@Snapchat @dilliantheceleb This message comes from someone who believes in the platform and wants to save it. The opportunity to correct the course still exists, but time is running out. Snapchat stands at a crossroads: either fix the path and revive the platform or continue until collapse.
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Riri (@Rir_i6) reported@snapchatsupport Hi, I took graduation photos and videos offline and saved them to Memories, but when I got back online they disappeared. I contacted support through the website but got no help. Please help me recover them 🙏
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優木 せつ菜 🇯🇵 | Love Live Superstar S3 SZN (@Nljigakulive) reportedHad a group of annoying girls recording the whole movie, taking pictures on their Snapchat and talking throughout. Worst cinema experience in a minute. If you can’t put your phone down to watch a movie stay ******** home.
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Shampepe😍 (@SoftPharmacist) reported@Osatohanmwen__ Omoo Snapchat needs to calm down o
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Max “Hawk Tuah” Tills (@WIACMax) reportedwhen are you supposed to delete Snapchat memories? It’s been 8 months… don’t think I’m doing this right. Please help
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Emma Hayes (@Emmahayes098) reported@AnamBaksh126348 @snapchatsupport If you're having account issues like I did, @Rae_Zerocool might be able to assist. Paid him to get mine back.
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i like oranges (@orangepeelsare) reportedI don’t use Snapchat a lot so I really don’t have room to talk but I have gone down 2 spaces on my fine shyts best friends list and I AM GONNA LOSE IT never asking my grandma for Snapchat premium again
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Mama Lanz 💫 (@mamalanz_) reportedJosh can play with a lot of things. But one thing he never has to question is proof. I got the messages from our very first text. Down to Snapchat. Play w someone else.
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Tiffany Joy Melissa (@TiffanyJoy60021) reported@_izzyfranklin @snapchatsupport If support’s just sending bot replies and your account was locked for no reason, try reaching out to @AJTheTech. He’s helped many people unlock their Snapchat accounts when support didn’t help.
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OBATA OSU AJO ANU 🙌 (@Osinakachi5314) reported@Wizarab10 Person wey dey Snapchat dey post up and down na os wey carry market dey advertise
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ㆅ (@howfxr) reported🤖 𝗧𝗘𝗦𝗧! (it's been a while 🤭) my instagram spotify snapchat facebook twitter tiktok account not working hacked error crashing help recover forgot password i got hacked lost lost crypto wallet nft onlyfans iptv mining crashed bitcoin coinbase stolen buy sell premium support
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المُصمم غيث 📲 (@Ghayth_7) reported@Snap @SnapForBusiness @Snapchat I hope that the employee Aya and Reem Matloub will be fired. They do not help anyone. They only lie to gather clients.
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Krishna Bhati (@Krishna_Bhati53) reported@Snapchat @snapchatsupport how can you be so cruel at least reply to any one of the posts i have been writing them just in an hope that the team will look into this and will help in resolving my problem but you people are just ignoring them at all why are you doing so. Pls answer
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Ibrahim Khan (@Ibrahimwhoelse) reported@Snapchat Hello Snapchat Support I hope you’re doing well I can’t access my account as it says my device has been banned I believe this might be a mistake Please help me recover my account My username is ibrahimkhan8820
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HONOURIS 👑 (@UR_HIGHNES) reportedThe way women take successfully bully men away from using Snapchat filters needs to be studied. Woman go use filter take look good but if man use am na problem. MMS.
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Idk (@Iiiiddddkkkkyet) reported@LostMemeArchive The Snapchat filter of this guys face got me in trouble in high school