Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Miami, FL | 2 |
| Hamburg, HH | 2 |
| Duisburg, NRW | 2 |
| Köln, NRW | 2 |
| Puebla, PUE | 2 |
| Zapopan, JAL | 1 |
| Manalapan, NJ | 1 |
| Madrid, Comunidad de Madrid | 1 |
| North Little Rock, AR | 1 |
| Kelowna, BC | 1 |
| Dungannon, Northern Ireland | 1 |
| Aulnoye-Aymeries, Hauts-de-France | 1 |
| Dresden, Saxony | 1 |
| Rotterdam, zh | 1 |
| Pont-à-Mousson, ACAL | 1 |
| Canberra, ACT | 1 |
| Les Molières, Île-de-France | 1 |
| Bhubaneshwar, OR | 1 |
| Melbourne, VIC | 1 |
| Alpharetta, GA | 1 |
| Évry, Île-de-France | 1 |
| Flörsheim, Hessen | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Sarreguemines, ACAL | 1 |
| Sevilla, Andalucía | 1 |
| Cincinnati, OH | 1 |
| Strasbourg, ACAL | 1 |
| Mexicali, BCN | 1 |
| Forest, VA | 1 |
| San Diego, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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sera⁷🧈
(@V_kimtaehyung_7) reported
@elliotsang @Spotify @SpotifyCares what's wrong with your service
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⟭⟬BTS WORLD⁷⟭⟬
(@janejoonie) reported
We know how streams work.We have been doing it for years.Just because your fav artist is going down, YOU SIMPLY CAN'T USE AN INORGANIC AND DISHONEST WAY. The artists using dishonest ways should reflect whether they are making music or doing a whole business @Spotify @SpotifyCares
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🧈 no longer whaleless 🥰₇
(@btsXarmyBOT) reported
@SpotifyCares @kvsouls Nope. Try again. I pay you for a service and EVERY one of my streams had better count. Idc if I listen to a song 147x in one day. I am LISTENING to it, therefore it better count. If that's not the case then I really see no use in paying you at all.
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BangBangTan⁷ ⟭⟬ ᴮᴱ✜❅ 7°C
(@Tan7Bangtan) reported
@ksjcola @Spotify @SpotifyCares Pls this is getting so cheap and disgusting. The levels they stoop down to🤢🤢
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WAR SITREP
(@WSitrep) reported
@SpotifyCares So why not simply tell me the customer service email address if spotify really cares about people.
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roro BUTTER🇦🇷⁷
(@rooheaven) reported
@SpotifyCares @kvsouls NOT SHARING INFORMATION IS MANIPULATION! I can't believe that we pay for a service that is actually taking us as bots??? This is absolutely ridiculous and disgusting. You better solve this or you will start losing your money, then you are going to regret.
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Natasha⁷ OT7🐥 ⟭⟬💜⟬⟭🎤🎫~
(@natzjiminOt7) reported
@YCantwell @AliBangtani @SpotifyCares Please do not cancel your Spotify subscription. Premium streams have 3-4 times more weightage in charts. Whatever the issue is, just keep streaming higher. Pls do not cancel
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ᴮᴱAgent BTSNoona⁷ 😷🤘
(@Chreeees_Monroe) reported
@theJoJoMojo82 @SpotifyCares @kvsouls Same, but I pay $15, soon to be $16 because they're hiking the price, for a family plan. Never had this issue before.
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Technopixie
(@Vaanthe) reported
@SpotifyCares Your desktop client is broken again. Not suprising somehow. <sigh> Something about being unable to find the playlists of anything, though it appears to work through the web client.
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Cynthia⁷⟭⟬🧈💜
(@bangtanscanarmy) reported
@bangtanami_nuna @SpotifyCares And that is natural human behaviour, not bot like at all & therefore should not be filtered. They're just making **** up at this point to suit their narrative. We know they have a terrible track record already so it shouldn't be a big surprise but the difference in %'s is insane
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ᴮᴱJinMin⁷ 💛
(@03_epiphany) reported
@SpotifyCares @kvsouls I would like to know what your stream filtering policy is. Because I pay for your service and it turns out that you treat me like a bot. So what kind of paid service do they offer me if they are rejecting my reproductions.
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Aci⁷ 🧈 (BUTTER OUT NOW)
(@AciBorahae) reported
@SpotifyCares @kvsouls What manipulation? By fans? How can we manipulate if we know the data? Are you really saying this? Like, you have the literal control over this, if anything, you are the one who CAN manipulate the streams, not us, what the heck! Don't blame it on fans who pay for your service.
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dani🌸 purple 🧈💛
(@purpleyou38) reported
@SpotifyCares @kvsouls Do you think we are fools? Of course we listen to the full songs. But why is there filtered so many plays??? It really is not understood. There is no transparency. I pay a service, but it's unfortunate!!!!
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Clara
(@thatclarafied) reported
Hey @SpotifyCares can't you come up with a real solution for users? We're some of your most loyal and longest users who simply don't want to be using an outdated login in method and we don't want to lose our data.
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⁹³
(@tipsuga) reported
@SpotifyCares @Spotify if you don't clarify what's going on with the filtered streams, the updates and the way you've been moving weirdly since last friday, I will be obligated to cancel my premium plan, I won't accept my money being stolen and I won't use your service anymore.
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