Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 2
Benito Juarez, CDMX 1
Boulogne-sur-Mer, Hauts-de-France 1
São Paulo, SP 1
Hayes, England 1
Falling Waters, WV 1
Barcelona, Catalunya 1
Poznań, Województwo Wielkopolskie 1
Santa María Chimalhuacán, MEX 1
Winnipeg, MB 1
Jacksonville, IL 1
Miguel Hidalgo, CDMX 1
Vienna, Wien 1
Versailles, Île-de-France 1
Cedar Rapids, IA 1
Haarlem, nh 1
Las Torres de Cotillas, Región de Murcia 1
Choisy, Auvergne-Rhône-Alpes 1
Mumbai, MH 1
Toronto, ON 1
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • SalterJustine Justine Salter (@SalterJustine) reported

    @SpotifyCares As this doesn’t resolve my problem and have had to revert to other means to listen to music

  • thomsnkrs Tom (@thomsnkrs) reported

    @samuel_asher @SpotifyStatus @SpotifyCares Same issue, did you resolve it ?

  • PaulRui60192984 Paul Ruiz (@PaulRui60192984) reported

    @Telstra @scarr_oce I’m having the same issue. Issue streaming Spotify tracks or logging into the app when on telstra mobile network. @SpotifyCares

  • jvzieI jAzzy (@jvzieI) reported

    spotify lyrics still not working for me help @SpotifyCares

  • ic_ca Jess 🌿 (@ic_ca) reported

    @SpotifyCares hi, I’m struggling to login to the iOS app… I can login on browser but the app is saying ‘something appears wrong’. I’ve already reinstalled and cleared app cache…

  • anya_firth Anya Lils x (@anya_firth) reported

    @SpotifyCares it won’t let me log it it is saying “something went wrong” and I’ve sent so many emails to try sign in and deleted and reinstalled the app

  • Kookxaxrol Ari🧣🌜 Tae ost (@Kookxaxrol) reported

    Hello @SpotifyCares @Spotify @BIGHIT_MUSIC I would like to report that the song called "Until Your Eyelids Get Heavy" is linked to JIN's profile on Spotify and does not belong to him. I ask that you please correct this error

  • MutantReverie damn . (@MutantReverie) reported

    @SpotifyCares We want HIFI! Stop this nonsense, you’re a music service ffs

  • BeegJoshiKujo Beeg Joshi (@BeegJoshiKujo) reported

    @SpotifyCares I can’t log into the app but I can log into it though my safari browser? Are you guys having any issues with the app right now?

  • monkleiner mon (@monkleiner) reported

    @SpotifyCares @sourkimnwedges I’m having the same problems, nothing seems to be able to fix it

  • LordChickeeNugg Jingleigh Bells (@LordChickeeNugg) reported

    @TessWaCoil @Spotify @SpotifyCares I used to use Pandora a lot! I guess it's time to go back. I'm so frustrated I've spent so much money on premium and it's just... Broken.

  • HilfigerYking Yking_Hilfiger (@HilfigerYking) reported

    @RachelBoakPhD @SpotifyStatus @SpotifyCares I’m in Australia and I’m having the same issue, my playlists and songs weren’t playing as normal they weren’t in order and it kept changing, so I logged out and re download the app now it keeps saying, “ something went wrong, try again later “ every time I try log in on the app!!

  • christinyng Christin Young (@christinyng) reported

    @JarrodLiehm @SpotifyStatus @SpotifyCares Im having the exact same problem.

  • thomsnkrs Tom (@thomsnkrs) reported

    @SpotifyCares @SalterJustine Same issue, did you resolve it ?

  • RhysMccrum Rhys McCrum (@RhysMccrum) reported

    @JarrodLiehm @SpotifyStatus @SpotifyCares Same problem here

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