Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 2
Hamburg, HH 2
Duisburg, NRW 2
Köln, NRW 2
Nevers, Bourgogne-Franche-Comté 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Zapopan, JAL 1
Manalapan, NJ 1
Madrid, Comunidad de Madrid 1
North Little Rock, AR 1
Kelowna, BC 1
Dungannon, Northern Ireland 1
Aulnoye-Aymeries, Hauts-de-France 1
Dresden, Saxony 1
Rotterdam, zh 1
Pont-à-Mousson, ACAL 1
Canberra, ACT 1
Les Molières, Île-de-France 1
Bhubaneshwar, OR 1
Melbourne, VIC 1
Alpharetta, GA 1
Évry, Île-de-France 1
Flörsheim, Hessen 1
Karlsruhe, Baden-Württemberg Region 1
Sarreguemines, ACAL 1
Sevilla, Andalucía 1
Cincinnati, OH 1
Strasbourg, ACAL 1
Mexicali, BCN 1
Forest, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • ChanMaroonArt Chan (@ChanMaroonArt) reported

    @SpotifyCares 6.2GB. Have reinstalled but having the same problem

  • skepticdropbear Skeptical Drop Bear she/her (@skepticdropbear) reported

    @SpotifyCares @audrewdw Can you not rectify this one? Keep it broken, I can slip you 5 dollarydoos

  • price_t_k Price_t_k⭐⭐🇰🇪 🇹🇼 (@price_t_k) reported

    @SpotifyCares @OzraeliAvi rumble will be better....and that is really insulting to say one specific media has a technical issue. server related?

  • T3chn0goKaboom there is no name (@T3chn0goKaboom) reported

    @SpotifyCares @OzraeliAvi A number? The only podcast that was seemingly down was Rogan's. You mean to tell us that I light if the current situation, this was just a coincidence?

  • adrianpbriones Adrián PB (@adrianpbriones) reported

    @SpotifyCares Hey, I can’t play my downloaded songs even while on Wi-Fi, any other song or podcast can be played but as soon as one of my downloads plays it stops. I have more than 50 GB of free space in my phone and I already sign in & out as suggested in the troubleshooting. What’s next?

  • Soph1306x Sophh ♥ (@Soph1306x) reported

    @SpotifyCares I received an email to say my plan is paused as u were unable to take payment. My payment details haven’t changed since previous payment & I saw someone else has the same issue. Is this an error on your side? Have we been hacked? Hesitant to put my bank details in!

  • JAEmmanuel9 J-A Emmanuel (@JAEmmanuel9) reported

    @thismalip @Spotify @SpotifyCares Just started having this problem today, if any solution is provided for yours could you please reach out to me. It's quite frustrating

  • IceIceJamie_ Jamie (@IceIceJamie_) reported

    @SpotifyCares why is the @joerogan podcast not working?

  • Shel672 Shelly (@Shel672) reported

    @SpotifyCares Pls bring back the shuffle button for customers own compilation albums. We're the the customers who pay for the service NOT Adele!😤 your customers should have been given a choice as to whether or not they wanted the shuffle button. Do loyal customers really matter?

  • genshuftw Sayan. (@genshuftw) reported

    @SpotifyStatus spotify not working here?! Can you guys check?

  • mralavi Ryan (@mralavi) reported

    @SpotifyCares I can't access Joe Rogan podcasts. Is there a temporary issue or something more sinister?

  • jade_gvf ⋆˚ ‧̍̊┊͙˚｡ jade ⋆ ✵ ˚☽˚｡⋆ (@jade_gvf) reported

    i’m waiting for y’all to fix the problem with our playlists. everyone i know is having the same problem! @SpotifyCares

  • EG18p EG (@EG18p) reported

    @SpotifyCares why can I not play the latest joe Rogan podcast with @MaajidNawaz, it says there is an internet connection error, but I can play any other song or podcast I wish

  • dheis31 Doug Heiser (@dheis31) reported

    @Spotify @spotifyartists @SpotifyCares customer service passing me around like a beach ball, no one can tell me why my account was disabled or help get it activated again, can’t log into my band page either… #spotify #spotifyforartists

  • Raaahaha Raz (@Raaahaha) reported

    @SpotifyCares @eldsjal Oh really?? A 'technical issue'. Just put it back up for people to listen to.

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