Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 1 |
| Zaventem, Flanders | 1 |
| Upminster, England | 1 |
| Provo, UT | 1 |
| Little Rock, AR | 1 |
| Nanchang, Jiangxi Sheng | 1 |
| Zapopan, JAL | 1 |
| Miamisburg, OH | 1 |
| Benito Juarez, CDMX | 1 |
| Boulogne-sur-Mer, Hauts-de-France | 1 |
| São Paulo, SP | 1 |
| Hayes, England | 1 |
| Falling Waters, WV | 1 |
| Barcelona, Catalunya | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Santa María Chimalhuacán, MEX | 1 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Bri McNasty
(@BriMcNastyy) reported
@SpotifyCares Nope the problem resolved itself not long after I reached out to you - I’m good and Was able to log in without issue. Thx for getting back to me!
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KJK
(@13sealite) reported
@SpotifyCares can I get some assistance please? Our family plan owner can’t access his email account and therefore can’t login to reset anything - and can’t use Spotify or make changes. Please help
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davette schlett
(@corvetters04) reported
@SpotifyCares can someone from customer service actually respond??
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mxnlight_bae
(@mxnlightbae5519) reported
@SpotifyCares #Spotifydoesntcare messaged you guys n have been expecting at least someone to reach out to me today whats wrong w your customer service if you cant even respond to us via Twitter why don’t you have a phone number or chat we can use? I downloaded and made a twitter just for this.
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Ish
(@Ish_Sound) reported
@SpotifyCares the blend playlist are not working. I just made one today and it's a long loading screen then a message saying playlist could not be found. the same issue happens to both of us. Tried on multiple devices, iphone 13 pro, macbook pro, ipad;desktop.
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Jodi Moore
(@JoMo_in_FoCo) reported
@SpotifyCares I do not have access to the original email account that I registered with on spotify. So I can't reset my password or even login to my account to update my email. Please help! Paying for premium!
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Crystal O'Mara
(@omaracrystal) reported
@clxudsweetener @SpotifyStatus Solved: got in contact with their chat customer service and apparently I had two accounts with same username - once those two accounts were merged - I could log onto Phone app first then laptop. Order of login matters apparently!
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Bergy Berg
(@bergtron88) reported
@SpotifyCares why can’t I login to my account on my iPhone with my password or with my email? I can login on my computer with my password so I know my password works…
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oof
(@strangerofjazz) reported
@SpotifyCares spotify blends are not working :(
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Molly Kibble
(@KibbleMolly) reported
@SpotifyCares Mine is not working
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T
(@T030303030303) reported
@Betht1979 @SpotifyCares absolutely awful customer service
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sn0wbeso
(@obesito_) reported
@SpotifyCares still can't login from my iphone
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Des.
(@des__ochoa) reported
@SpotifyCares it’s still not working for me
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RealNikW
(@RealNikW) reported
@SpotifyStatus Still down in Canada?
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Aubrey Hubbart
(@ayhubbart) reported
@SpotifyCares @beautiful_vita Can someone respond to my DM from yesterday with the same problem? Or my support email? What exactly do we have to do to get a response?
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