Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 2
Poznań, Województwo Wielkopolskie 1
Santa María Chimalhuacán, MEX 1
Winnipeg, MB 1
Jacksonville, IL 1
Miguel Hidalgo, CDMX 1
Vienna, Wien 1
Versailles, Île-de-France 1
Cedar Rapids, IA 1
Haarlem, nh 1
Las Torres de Cotillas, Región de Murcia 1
Choisy, Auvergne-Rhône-Alpes 1
Mumbai, MH 1
Toronto, ON 1
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Berlin, Land Berlin 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Ahmedabad, GJ 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • CerebralPalsite Patrick Kelly (@CerebralPalsite) reported from Bonner Springs, Kansas

    @WillRBishop @Spotify @SpotifyCares I direct messaged them wanting an explanation as to why when asking my echo device for a song on Spotify, it plays a playlist, yet Amazon music plays this song with no issue. They told me to log in and out, and adjust audio playback. Like that would help.

  • jsmith0824 Jose Smith (@jsmith0824) reported from Miami, Florida

    @SpotifyCares I recently bought a gift card from you guys and it’s giving me and error when I input the code

  • RichardBratby Richard Bratby (@RichardBratby) reported from Lichfield, England

    @RichardWinzar @britsymphcup @TheCBSO It's a pity in this particular case but ultimately we owe Hyperion a huge amount, and have to respect their decision not to go down the Spotify route.

  • nimssnogard Nina Mitchell (@nimssnogard) reported from Inverness, Scotland

    @Spotify why is my sound not working on my firestick app 😤

  • Eric_A_Anderson Eric_A_Anderson (@Eric_A_Anderson) reported from Denver, Colorado

    @MrBrandonZ @Spotify @SIRIUSXM @HueyLewisNews I survived the '80s despite @HueyLewisNews. Even then it sounded terrible.

  • angusmaroon Angus Coutts (@angusmaroon) reported from Edinburgh, Scotland

    @Ravie_27 Spotify until later, when the hype dies down

  • Its_Millz_ Organic. 🍊 (@Its_Millz_) reported from Nashville, Tennessee

    Hey, if you have AT&T as a service provider you can get Spotify Premium for 6 months free. Win more today folks.

  • borsellino_a Alessandro Borsellino (@borsellino_a) reported from Laval, Québec

    I'm subscribed to the superior streaming service. Spotify could never.

  • TheBlakeMorgan Blake Morgan (@TheBlakeMorgan) reported from Manhattan, New York

    **** you, @Spotify. If you wanted to fight inequity, then you’d PAY artists and songwriters—that means African-American artists and songwriters—equitably. Your lip service is poison. Your platitudes are insulting. From where do you find the gall. #IRespectMusic

  • epubpupil iris says black lives matter (@epubpupil) reported from Quincy, Massachusetts

    I give Spotify money every month and love their service. STEP IT UP, @SPOTIFY.

  • pendo86 Dan 🏳️‍🌈🌹🇪🇺 (@pendo86) reported from Prescot, England

    @D_woods1986 @iTunes The problem I have with Spotify is, because I don’t pay for it, I can only listen to music on shuffle. And after a few songs, it starts shuffling recommended/similar music into the mix and jumping to other playlists, so I end up with random **** thrown in. It’s a pain in the ***.

  • JDaQue2 Justice (@JDaQue2) reported from Bartlett, Tennessee

    Like protesting against Spotify because they took down XXX and others music for wild behavior, some of his lyrics on the aforementioned album get very misogynistic, and I felt like he’s done more

  • notelviralol insert government name (@notelviralol) reported from Providence, Rhode Island

    As if there hasnt been red flags about the Maine’s constant silence. As if them making a Spotify playlist their only way of supporting women/ women in the industry. Isn’t shocking that white men only care about white men problems until their fanbase begs for a crumb of tweet

  • bostonbella Bella (Michelle Bellamoré) (@bostonbella) reported from Nashville, Tennessee

    @austinconant @AndyFrisella I was just wondering the same thing! I went to Spotify to finish it from earlier & it was gone...so I checked Apple & also gone...& the link for it I sent someone earlier, comes up error occurred now! 🧐

  • abhaymudele biodun (@abhaymudele) reported from Ikeja, Lagos State

    Nigerians are mad entitled, how does Spotify being available in your region show support for blacks. Stop trying to reduce a global issue to a regional one.

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