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Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Mexico City, CDMX 90
Delhi, NCT 82
Bogotá, Distrito Capital de Bogotá 55
Lima, Provincia de Lima 52
Mumbai, MH 47
Bengaluru, KA 42
Paris, Île-de-France 37
Guadalajara, JAL 32
Puebla, PUE 29
Hyderabad, TG 28
Kolkata, WB 27
Pune, MH 24
Quito, Provincia de Pichincha 24
Chennai, TN 23
Zapopan, JAL 20
Santiago, Región Metropolitana 19
Montréal, QC 18
Guatemala City, Departamento de Guatemala 18
Chandigarh, CH 16
Monterrey, NLE 16
Toronto, ON 16
São Paulo, SP 16
Medellín, Departamento de Antioquia 14
Ahmedabad, GJ 13
Guayaquil, Provincia del Guayas 12
Mérida, YUC 12
Ecatepec de Morelos, MEX 11
Hermosillo, SON 11
Melbourne, VIC 10
Juárez, CHH 10
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:
  • John Q (@ceegy) reported

    I’ve uninstalled and re-installed Spotify 4 times and it’s still not working on iOS 16.3 😓 Anyone know how to fix it @Spotify @SpotifyCares

  • Carol Galeno (@CarolGaleno1) reported

    @SpotifyCares My Spotify is completely not working help!! I’ve tried everything.

  • PieTibicen (@PieTibicen) reported

    @realharu2221 @SpotifyCares @Musixmatch Do you have examples of music where you had this problem? There may be several explanations, such as a restriction from the artist, an error from Spotify or the need to validate the lyrics on Musixmatch, it depends.

  • 🇨🇦 I'm engaged to Adaline!!!! 💍🏳️‍🌈 (@ReaperKyra) reported

    @SpotifyCares the Xbox app is broken again, not letting me play things in the background and the pop up menu doesn't show anything anymore, even reinstalled it to see if that'd do anything and it didn't

  • albiemane (@albiemane) reported

    @SpotifyCares is the spotify api down? i keep getting 504 errors

  • Charliezard (@Charliezard35) reported

    @SpotifyCares @nonleaguenext Hi. I have an old iPad 2 running iOS 6 and since Monday I can no longer login into the app. This is happening to all people who have an old device like an iPod or iPhone 4. It’s called “login error 409”

  • ً (@ap6thyy) reported

    @SpotifyCares every profile picture i upload gets taken down for content policy reasons even if the image is free use help

  • Lither (@Lither3334) reported

    Hello @Spotify @SpotifyCares, Another artist’s album wrongly appears on SUGA’s Spotify profile called ‘bhojpuri DJ Remix, Vol.1’ which doesn’t belong to him. Please fix this issue. Thank you.

  • ToBeHonestWitchYa (@kwiti32) reported

    @SpotifyCares hi there Im having trouble logging into my old spotify account...my login details have changed basically ive forgotten my old passwords for the account and its a huge problem because it is still billing me everymonth...

  • 𝚝𝚊𝚙𝚎𝚍𝚛𝚘𝚗𝚎 (@_Lars_Johnson_) reported

    @SpotifyCares Hi @SpotifyCares I have to admit I’m confused, you linked a thread on your community forum where Spotify admits the problem, fumbles a poor excuse about artist discovery and then goes on to admit it’s not fixable. Did you really make artist name the UUID?

  • scary curry (@scary_curry) reported

    @SpotifyCares since 3 days ago i can't use my spotify on my phone, there's always notification that said "there's no internet connection", it only happen on spotify, i open the other social media without trouble, i also try to reinstall it, but still didn't work. 😞

  • scary curry (@scary_curry) reported

    @SpotifyCares since 3 days ago i can't use my spotify on my phone, there's always notification that said "there's no internet connection", it only happen on spotify, i open the other social media without trouble, i also try to reinstall it, but still didn't not work. 😞

  • PeonBusk (@Dtor_Geffro) reported

    @SpotifyCares well your website is not longer giving 504 errors apps etc are working so YOUR outage is over

  • Non-League Next (@nonleaguenext) reported

    @Gooonshoot @SpotifyCares @itsnotguel Yes very annoying. 409 error login failed

  • Francis Burgess (@FABurgess) reported

    It's crazy that @Spotify and @SpotifyCares don't have real customers service. Because I would like to know why they took my money and still don't give me access to my premium account.


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