Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Ahmedabad, GJ | 2 |
| Zapopan, JAL | 2 |
| Sarreguemines, ACAL | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Miami, FL | 2 |
| Hamburg, HH | 2 |
| Duisburg, NRW | 2 |
| Köln, NRW | 2 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Englewood, CO | 1 |
| José de San Martín, CH | 1 |
| Leipzig, Saxony | 1 |
| Aniche, Hauts-de-France | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Barcelona, Catalunya | 1 |
| Châteauneuf-du-Faou, Bretagne | 1 |
| Amsterdam, nh | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Rousson, Occitanie | 1 |
| Culiacán, SIN | 1 |
| Saint-Ouen, Île-de-France | 1 |
| Prague, Hlavní město Praha | 1 |
| Seyssins, Auvergne-Rhône-Alpes | 1 |
| Bengaluru, KA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
-
Black Noir
(@BlackNoirEarvin) reported
@mannysoto1 @SpotifyStatus You know what sucks? I logged out of my account right? Found out I was locked out. Tried to use my password, then accidentally deleted my password 😭 but hopefully I can make a new one it just sucks in conjunction with spotify being down.
-
Mustbe 2sday
(@MustBe2sday) reported
@SpotifyStatus Getting the message: A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally you could try changing the current proxy settings. (Error code: auth:74)
-
Koala Clown
(@KoalaClown) reported
@SpotifyCares @bon_humain Incognito mode doesn't seem to affect anything. Also the app is down on whatever the latest version of iOS is.
-
Drink & Draw Costa Rica
(@DrinkDrawCR) reported
@SpotifyStatus Jwt is expired, jwt error, 500 Internal Server Error. I want my music back.
-
Kristin Cannon
(@kncannon91) reported
@SpotifyStatus Still having issues.
-
Ley
(@GodlikeOCD) reported
@SpotifyStatus I can't sign in after paying for premium... can't even access Spotify customer support
-
Jonkr0pp
(@jonkr0pp) reported
@SpotifyStatus Mines not working
-
reyna
(@FutbolRiqui) reported
@SpotifyStatus Is this on Mac? cause I’m having an issue on Mac only and when I try to load any Spotify website on chrome
-
cami VIBE JM
(@ilvnamseok) reported
@myglosshy Hello! @Spotify @SpotifyCares can we know why Vibe by Taeyang ft Jimin is still not available in a few countries. We need you to fix this problem please
-
n(oah) hell(man)
(@ndothell) reported
@SpotifyCares im sure you've figured this out but ur entire website is down
-
monica rambeau is elite
(@nakky101) reported
@komodoslizzard @SpotifyStatus right lmao. I literally updated the app to see if that was problem
-
Bianca Lozano
(@BiancaL79645173) reported
@SpotifyCares my spotify has been down for a while already no sound plays, and the music won’t start.
-
𝕯𝖔𝖈 𝕽𝖔𝖇𝖊𝖗𝖙𝖘𝖔𝖓 🏴
(@Riggs7SCT) reported
@Spotify is down, 504 bad gateway error appeared for a while now a message saying jwt is expired but meanwhile, @SpotifyCares can't simply acknowledge this and keeps asking pointless ******* questions. Tell yer management team to allow ye to say its ******...
-
Dominic Crimmings
(@DominicCrimmin1) reported
@SpotifyStatus Yup, down for 2 hours now
-
Linzi.03.02.16
(@cheekylcc) reported
@SpotifyCares trying to log into my account and can't uninstall the app and reinstalled it and now I can't even open the app without getting an error message