Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Ahmedabad, GJ | 2 |
| Zapopan, JAL | 2 |
| Sarreguemines, ACAL | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Miami, FL | 2 |
| Hamburg, HH | 2 |
| Duisburg, NRW | 2 |
| Köln, NRW | 2 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Englewood, CO | 1 |
| José de San Martín, CH | 1 |
| Leipzig, Saxony | 1 |
| Aniche, Hauts-de-France | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Barcelona, Catalunya | 1 |
| Châteauneuf-du-Faou, Bretagne | 1 |
| Amsterdam, nh | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Rousson, Occitanie | 1 |
| Culiacán, SIN | 1 |
| Saint-Ouen, Île-de-France | 1 |
| Prague, Hlavní město Praha | 1 |
| Seyssins, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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tu karamel makiaro
(@Tmakiaro) reported
ay dun gormustum bu sacmaligi ya duzeltn hemen Hi @Spotify @SpotifyCares LAY has been wrongly credited on a song called " NÓI ANH NGHE ". It was linked to his profile but it doesn’t belong to him. Please, remove it and fix this issue. Thank you!
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Rusty Apper
(@RustyApper) reported
Stitched up by @SpotifyCares @spotifyartists First time in 6 years I release a song and because of an error it never gave me the window to pitch for editorial. Someone posted the other day how hard it was. Thanks for that. All this hard work for nothing it feels like sometimes
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Bexgotthebounce
(@bexgotthebounce) reported
@SpotifyCares i changed my artist name on distrokid and now my songs are listed under the correct artist, but when i login to spotify for artists, it has my old name and no songs. Could you help me?
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rue
(@iamrue_) reported
@SpotifyStatus @SpotifyCares Still it's not working, i am tired of putting the password and see nothing.
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Aaron
(@313amh) reported
@timo_shubil @SpotifyCares Did you ever get anywhere with this issue?
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ᴸ¹⁴⁸⁵IR⁹
(@12IRBLDR13) reported
Hi @Spotify @SpotifyCares LAY has been wrongly credited on a song called " NÓI ANH NGHE ". It was linked to his profile but it doesn’t belong to him. Please, remove it and fix this issue. Thank you!
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Trace Lysette
(@tracelysette) reported
@SpotifyCares Okay, the bitly link is not working
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Jason Cohn
(@Jman7810) reported
@SpotifyCares Anyone else having an issue where albums or playlists abruptly stop and skip to the radio? That's been happening to me for the past couple of days
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A Moogle 🏳️🌈💻🎮🎶🇸🇪
(@TheMogMiner) reported
@SpotifyCares Yeah sure, I did both, problem is that my Spotify account is primarily linked to my Facebook account (which I also want to fix), and the e-mail address on file is with a game studio I no longer work for. But I've DM'd the relevant info over to you folks.
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Rae Morgan
(@moonbaby1104) reported
@SpotifyCares please pm me I have premium but it’s not working on my app and I’ma saddd panda 🐼
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A Moogle 🏳️🌈💻🎮🎶🇸🇪
(@TheMogMiner) reported
@SpotifyCares I often have an issue with the Spotify desktop client on my work PC, where I'll tab over to it (having not interacted with it since boot-up), and it's completely hanged. Just renders a black window, and I have to kill it through Task Manager. Any info I can provide?
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Neha Singh Rathore
(@nehafolksinger) reported
@SpotifyCares Thanks for the response. I'll contact you again if the issue remains the same.
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Alan Tucker
(@alantucker) reported
Unable to play anything in @Spotify this morning, does anyone know if there is an issue? @SpotifyCares @SpotifyStatus
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Kelly ☀️
(@The2ndKelly) reported
@notArabHilbilly @SpotifyCares Oh wow I didn't know that. I will have a proper look at all that when I can sign in to the computer version.
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floatin G
(@spacefloatin_g) reported
@SpotifyCares my connection between Spotify and my ps4 is broken and will not connect. When trying to look at my playlists, it says "cannot obtain playlist." [Refresh] Then I refresh and it says a specific code error. I look up the code error and its a server connection problem.