Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 2 |
| Boulogne-sur-Mer, Hauts-de-France | 1 |
| São Paulo, SP | 1 |
| Hayes, England | 1 |
| Falling Waters, WV | 1 |
| Barcelona, Catalunya | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Santa María Chimalhuacán, MEX | 1 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Clayton, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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j
(@grrlstothefront) reported
if i had any doubt my spotify algorithm is broken lmao
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LuvRell
(@narel_willis) reported
If you have a Alexa I understand but if you pick that out of spotify and apple music then you have problems
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Vibin'
(@Ambro__I) reported
@SpotifyCares I'm having a problem... I cant change the country of my account back to Namibia . Its stuck with UK. What can i do to change it back?
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closed: down system gcash :(
(@hatakepremiums) reported
closed po ako for gcash payers because down system ang gcash. however, i'm open for load transactions. dm me lang. available: 1 month spotify 50 pesos 3 months 135 pesos u can still ask questions naman or magpareserve tomorrow if ok an gcash. ty and sorry for the trouble.
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Gary Cooper 💙
(@gcooper100) reported
Anyone else having problems getting @Spotify to play over @Sonos equipment. Was all working fine and now it just won’t connect.
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Helen Weaver
(@helweaver) reported
from
Poplar, England
@reginalddhunter ...and maybe didn’t want to be part of something that reeked of mothballs, age old lies, secretly yearning for change. Much better to get down with the kids at Netflix and Spotify 👍
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Erin Murphy
(@HeyErinMurphy) reported
The Postal Service features heavily on my 2017 spotify playlist and this is how I know that the suburbs don't agree with me
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fearlessly, romina ⍟💛💛
(@_romination_) reported
Does anybody know why my snapchat and Spotify are not working?
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gökhan
(@gokhanf4) reported
@SpotifyCares hi, i'm getting a "spotify offline" error on my computer. irestart the application. the problem continues. it gets better when I start playing a playlist. when I start playing a playlist it works. can you help me?
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𝐆 𝐀 𝐀 𝐑 𝐀 愛 #GDRAGONISCOMING..when?
(@D4DDYDRAG0N) reported
@BIGBANGTAN93 oh i use Spotify so it's not a problem for me
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Adam Lichtenstein
(@ABLichtenstein) reported
Man, Spotify’s new podcast interface is aggressively terrible.
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ceren
(@barbiecrn) reported
@SpotifyStatus @SpotifyCares Spotify cannot be connected even though I am connected to the internet. i am having this problem on both my computer and my phone
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Dale W
(@sorcererdale) reported
@spotifycares I am getting charged for a service I have not signed up for. How do I get this resolved?
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Emms®⛓
(@emcaher) reported
@pyong_jus2 Hii! I read your conversation with Spotify and from what I understood they said it was maybe problems with rights. Could this be cause JYP ended the contract of GOT7 with Sony last year without previous notice? I’m so sorry you can’t listen to their music there😢
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Steve Inglis
(@SteveInglis8) reported
Hi folks. I have technical probs with Spotify album. I'm trying to sort it out. Anyone who tried to pre-save I thank you but the link is down. I apologies if I missed anything I'm still not used to being here. But all the best everyone.
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