Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 3
Paris, Île-de-France 3
Berlin, Land Berlin 2
Bordeaux, Nouvelle-Aquitaine 2
Zapopan, JAL 2
Sarreguemines, ACAL 2
Madrid, Comunidad de Madrid 2
Miami, FL 2
Duisburg, NRW 2
Köln, NRW 2
Seattle, WA 1
Salvador, BA 1
Guayaquil, Provincia del Guayas 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1
Brussels, Bruxelles-Capitale 1
Englewood, CO 1
José de San Martín, CH 1
Leipzig, Saxony 1
Aniche, Hauts-de-France 1
Grasse, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • PhoebeWBsEGOT ☀️ (@PhoebeWBsEGOT) reported

    @ShesKimmie @MaceMinsky @SpotifyCares The app is down and it’s a global issue but spotify keep asking for individual usernames instead of just announcing the issue and fixing the bug.

  • BananaKid3 Petroczi Tamas (@BananaKid3) reported

    @MaceMinsky @SpotifyCares Same issue with podcasts on macOS (Intel) 1.1.68.628.geb44bd66. OS is 10.15.7.

  • LauraCanuck Fabulous Canuck (@LauraCanuck) reported

    @_GreedoShot2nd_ @SpotifyCares Yeah, this is not an isolated issue. No point in trying to troubleshoot each person's device when more than 20 people have posted the same problem to Twitter now. :)

  • taydog71 Tay Whiteside (@taydog71) reported

    @SpotifyCares @SpotifyCares the problem is consistent on every platform - iPhone, windows, even the web app. Podcasts will not load, relogging doesn't fix it nor does reinstalling.

  • NerdNDisguise NerdNDisguise (@NerdNDisguise) reported

    @SpotifyCares Issue seems to have resolved itself at this time.

  • CarolineMcgov16 Caroline Mcgovern (@CarolineMcgov16) reported

    @SpotifyStatus @SpotifyCares Is there a new problem because even though I've turned off Offline mode, I still can't play podcasts and only music

  • Krisbrown_87 Kris B 🌹 (@Krisbrown_87) reported

    @SpotifyCares @tomverhoeff iPhone have redownloaded the app. Still not working.

  • azhuremoonchild Azhure Moonchild (@azhuremoonchild) reported

    @SpotifyCares Message sent, but there 3807 reports of problems with Spotify on DownDetector so this 100% a problem with Spotify.

  • PierceHarmon3 Pierce Harmon (@PierceHarmon3) reported

    @PaolaValencian5 @SpotifyCares I think podcasts are down for a lot of people right now. I can’t get any of them to work

  • karaberger2011 Kara Berger (@karaberger2011) reported

    @SpotifyCares Any idea how long your platform will be down? It appears everyone is having issues, specifically when trying to listen to podcasts.

  • azhuremoonchild Azhure Moonchild (@azhuremoonchild) reported

    @SpotifyCares @loafloafloaf3 Or you could maybe figure out what's wrong with your service and actually fix it.

  • kellyunderwater Kelly Delaney (@kellyunderwater) reported

    @SpotifyCares @TheGabafool iPhone iOS 14.8, just updated Spotify app a minute ago and issue persists

  • Mara2280 mara (@Mara2280) reported

    @SpotifyStatus can't access app.or website, error comes ups saying "something went wrong"

  • iLOV4XOREB mar.🦋 (@iLOV4XOREB) reported

    @SpotifyCares my Spotify is not working too :)

  • Jeremy85508566 Jrow (@Jeremy85508566) reported

    @ShesKimmie @MaceMinsky @SpotifyCares Not working for me either. Tried it on my phone, computer, wife's phone. Nothing. Luckily there is nowhere to even see if there is a problem and contacting anybody is impossible!

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