Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 2
Hamburg, HH 2
Duisburg, NRW 2
Köln, NRW 2
Puebla, PUE 2
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Zapopan, JAL 1
Manalapan, NJ 1
Madrid, Comunidad de Madrid 1
North Little Rock, AR 1
Kelowna, BC 1
Dungannon, Northern Ireland 1
Aulnoye-Aymeries, Hauts-de-France 1
Dresden, Saxony 1
Rotterdam, zh 1
Pont-à-Mousson, ACAL 1
Canberra, ACT 1
Les Molières, Île-de-France 1
Bhubaneshwar, OR 1
Melbourne, VIC 1
Alpharetta, GA 1
Évry, Île-de-France 1
Flörsheim, Hessen 1
Karlsruhe, Baden-Württemberg Region 1
Sarreguemines, ACAL 1
Sevilla, Andalucía 1
Cincinnati, OH 1
Strasbourg, ACAL 1
Mexicali, BCN 1
Forest, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • nikhilmalo Nikhil Malhotra (@nikhilmalo) reported

    @SpotifyCares maybe making a better app would solve the problem for many. Imagine not making these videos anymore :)

  • yoongifriend nice guy (@yoongifriend) reported

    @SpotifyCares why wont my DOWNLOADED songs not play online OR offline ??? whats the issue ???

  • seuxhope ✸⁷ ;; мαηg-ito 🧈👅 (@seuxhope) reported

    Hey, @SpotifyCares @Spotify please verify and eliminate the song 'TSUNAGARUKISEKI' from #RM's Spotify profile. Even though the song is not playable and doesn't come up for some, it does for others who search it. We would appreciate if this problem is fixed soon. Thanks.

  • levli4ever Amir (@levli4ever) reported

    @SpotifyCares Still not working

  • yo4bangtan NO FREE PROMO ⟭⟬ yoba⁷ ⟬⟭ 🐋 (@yo4bangtan) reported

    @nocturnal_ly Let's bring this issue to @SpotifyCares . Something is wrong (probably hacked) with #RM spotify profile. We ask @Spotify to check and eliminate the song 'TSUNAGARUKISEKI' from #RM's Spotify profile. We would appreciate if Spotify fix this ASAP for all. Thank you.

  • hskbme ً (@hskbme) reported

    @rkivevcut Please verify the error and eliminate the song 'TSUNAGARUKISEKI' from RM's Spotify profile. Even though the song is not playable and doesn't come up for some, it does for others who search it. We would appreciate if it would be fixed for all. Thank you @SpotifyCares @Spotify

  • abyrdas Angela Byrd (@abyrdas) reported

    @SpotifyCares I wonder why they use spotify cares if there is no way to personally speak to someone if you have an issue. If they really cared there would be a number to call!

  • jjklesbian juu #THEEREMIX (@jjklesbian) reported

    @SpotifyCares please fix this issue

  • elizahsumz elizah (@elizahsumz) reported

    is it just me or is anyone else’s spotify not working 🤨 @Spotify @SpotifyCares

  • troonpilled 🏴󠁧󠁢󠁥󠁮󠁧󠁿 nice hat 💃 (@troonpilled) reported

    @SpotifyCares @LCarpcarp Same is happening to me - if you search twitter many people are having this issue

  • JennyCalder janina janina (@JennyCalder) reported

    @SpotifyCares I have fraudulent charges on my credit card from Spotify Stockholm. I do not have an account with Spotify therefore cannot contact customer service. Please give me a contact name so that the situation be resolved as soon as possible. Thank you.

  • ajaykphotos Ajay (@ajaykphotos) reported

    @Spotify @SpotifyCares Hi, I have a student premium account. Expiring next month September 2021. I am still in university but I am not able to upload my school documents for reverification. It gives me 404 error. Can you please help and extend my student subscription? Thanks

  • dazzablak Daniel (@dazzablak) reported

    @SpotifyCares My local files seem to have trouble importing to my devices, and the album covers never seem to come along with the song. How can I fix this?

  • StopForumSpam StopForumSpam 🇭🇰 (@StopForumSpam) reported

    oh look, @Spotify @SpotifyCares down the toilet again. "Sure, you can login but you can't play anything in the client" while the web client works How to write network code, suck, and fail at it

  • RobemnyB Robemny Bautista (@RobemnyB) reported

    @SpotifyCares Im having issues verifying my student account

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