Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 3
Paris, Île-de-France 3
Guayaquil, Provincia del Guayas 2
Berlin, Land Berlin 2
Bordeaux, Nouvelle-Aquitaine 2
Winnipeg, MB 1
Jacksonville, IL 1
Miguel Hidalgo, CDMX 1
Vienna, Wien 1
Versailles, Île-de-France 1
Cedar Rapids, IA 1
Haarlem, nh 1
Las Torres de Cotillas, Región de Murcia 1
Choisy, Auvergne-Rhône-Alpes 1
Mumbai, MH 1
Toronto, ON 1
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • moonie_leh leh assinou a petição 📝🍕 (@moonie_leh) reported

    @bangalaxyy Hi Spotify, We cannot find Jimin's Spotify profile even if you search his name. Also, his profile isn't verified yet. Please fix this issue. Thank you in advance! @Spotify @SpotifyCares

  • SunilvsYuna Suni ♡'s Lily | STREAM THAT THAT (@SunilvsYuna) reported

    HI @Spotify @SpotifyCares There is an issue with ITZY's 'DALLA DALLA' streams where the song should be over 180M. Moreover, some have experienced that the song is unavailable on the platform. Please fix this issue ASAP.

  • freakytj ⚜ Jack ⚜ (@freakytj) reported

    @Jerrica581 @SpotifyCares I agree, if you bought a service card then it should of been added to your account the instant you did so. Know it’s another hassle you shouldn’t have to deal with… Hope it gets straightened out for you tomorrow

  • Th33Machin3 Thee (@Th33Machin3) reported

    @SpotifyCares When is Spotify android going to get the swip down on open song playing to minimize album art screen feature like you have Spotify IOS and like everyother competitor aka yt music and apple music have? I've already posted on the community forum years ago to no avail.

  • axa_q1 a simp for itzy (@axa_q1) reported

    Hello @Spotify @SpotifyCares, There is an issue with ITZY's 'DALLA DALLA' streams where the song should be over 180M. Moreover, some have experienced that the song is unavailable on the platform. Please fix this issue ASAP. #ITZY #있지 @ITZYofficial

  • sugatalus dia 🗡⁷ somewhat ia until cb (@sugatalus) reported

    hello @Spotify @SpotifyCares PSY’s ‘That That (****. & feat. SUGA) appears to have issues for some regions on the platform, either appearing unavailable or greyed out to be skipped in playlists. hope it’s resolved soon, thank you

  • ArinWolfe Arin Wolfe (@ArinWolfe) reported

    @SpotifyCares Just reported the issue. Easiest customer service experience ever:)

  • Denholme Denholme (@Denholme) reported

    @SpotifyCares every time I go to login to my account using my email address it says “incorrect username or password” but when I reset my password it logs me in fine. This means I have to reset my password every time I want to login. This happens on both iPhone and Mac.

  • axa_q1 a simp for itzy (@axa_q1) reported

    Hello @Spotify @SpotifyCares, There is an issue with ITZY's 'DALLA DALLA' streams where the song should be over 180M. Moreover, some have experienced that the song is unavailable on the platform. Please fix this issue ASAP. #ITZY #있지 @ITZYofficial

  • kwonhannah_ • Hannah • (@kwonhannah_) reported

    @SpotifyStatus nothing will play on the app, and if it does it stops after a few seconds. I have updated the app, logged out/in and have full service. What’s going on?

  • maayte_p Maayte_p (@maayte_p) reported

    Hi, @Spotify @SpotifyCares the song 'MONEY' by LISA on some of your playlists has been replaced with an unauthorized song with an identical name. Can you address this issue?

  • mikaehayes kukamikaplants 🇺🇦🇺🇦 (@mikaehayes) reported

    Anybody having issues with @SpotifyCanada @SpotifyCares today. Mine keeps shutting down. At first I thought it was everytime I got a text but now it's happen 3 more times just because!!

  • EmmanuelleMare2 LeJournal_Curioso (@EmmanuelleMare2) reported

    @SpotifyCares when will you solve the issue of the play mode disappearing? I can't be turning off my phone all the time to be able to pause/stop or change what I'm listening to forever

  • RonniePennell RPX (@RonniePennell) reported

    @SpotifyCares I am having issues with my account. My PW is not working and when I try to log in, it says you are sending me an email with a link, but I never receive an email.

  • Jerrica581 🔮FarCryJerrica007🔮 (@Jerrica581) reported

    @freakytj @SpotifyCares I shouldn’t have to. I paid for a subscription service today, I excepted to get it TODAY…not tomorrow. Who knows if it’s even gonna work tomorrow. I’m not happy with the way they handled it.

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