Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Miami, FL | 2 |
| Hamburg, HH | 2 |
| Duisburg, NRW | 2 |
| Köln, NRW | 2 |
| Rouen, Normandie | 1 |
| Nevers, Bourgogne-Franche-Comté | 1 |
| Saint-Médard-en-Jalles, Nouvelle-Aquitaine | 1 |
| Zapopan, JAL | 1 |
| Manalapan, NJ | 1 |
| Madrid, Comunidad de Madrid | 1 |
| North Little Rock, AR | 1 |
| Kelowna, BC | 1 |
| Dungannon, Northern Ireland | 1 |
| Aulnoye-Aymeries, Hauts-de-France | 1 |
| Dresden, Saxony | 1 |
| Rotterdam, zh | 1 |
| Pont-à-Mousson, ACAL | 1 |
| Canberra, ACT | 1 |
| Les Molières, Île-de-France | 1 |
| Bhubaneshwar, OR | 1 |
| Melbourne, VIC | 1 |
| Alpharetta, GA | 1 |
| Évry, Île-de-France | 1 |
| Flörsheim, Hessen | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Sarreguemines, ACAL | 1 |
| Sevilla, Andalucía | 1 |
| Cincinnati, OH | 1 |
| Strasbourg, ACAL | 1 |
| Mexicali, BCN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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min7min
(@bts7ya) reported
Hello @Spotify @SpotifyCares, Another artist’s album wrongly appears on SUGA’s Spotify profile called ‘bhojpuri DJ Remix, Vol.1’ which doesn’t belong to him. Please fix this issue. Thank you
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HandsLikeMeowses Designs
(@HandsOfMeowses) reported
@SpotifyCares The problem is it isn’t an actual playlist. It’s not listed in my library. It only plays when Spotify activates as I get in the car. If I then open the app it will start playing what I had listened to last, but it won’t show this random playlist so I can’t hide the songs.
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Martin Sledge
(@MartinSledge) reported
@SpotifyCares hi, can u help me reestablish payment for my premium plan, having trouble trying to re-enable my payment. Thanks,
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M011Y
(@Molly80692981) reported
@SpotifyCares my account has been disabled and I can’t contact you via your bots as they are coming back as an error
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Alicia Bell IFBB Pro
(@TrainItRight) reported
Anyone else @Spotify @SpotifyStatus down?
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Kate
(@krabline) reported
@SpotifyCares Yep! Since you can’t completely turn off enhanced, if I don’t have Wi-Fi or service, I’m unable to listen to any song on my liked playlist - even tho they are downloaded to my phone…
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Johnny Afro
(@JohnnyAfro) reported
@SpotifyCares Today everything is working normal. I just got a pop up for a merchbar store and have no idea how they got all my albums. I sent in a support request. I will see what the reply is. thank you for responding to the add repeat issue.
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min7min
(@bts7ya) reported
Hello @Spotify @SpotifyCares, Another artist’s album wrongly appears on SUGA’s Spotify profile called ‘bhojpuri DJ Remix, Vol.1’ which doesn’t belong to him. Please fix this issue. Thank you.
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Charlie Russell
(@Charlie76582652) reported
@SpotifyCares hi can you help me I’m having issues with my premium subscription when I’ve paid you.
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FT | Christian
(@JustSayCJ) reported
Hi @SpotifyCares, my girlfriend cannot use Blend for some reason. Whenever she tries to join ours, she gets an error saying "Blend not found". We tried with both her phone and mine, and I could join our Blend with my own account but not with hers. Can you help please?
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𝐬 𝐬 𝐬... 🍬
(@LGagaMonster91) reported
@SpotifyCares I still have to solve the problem that I have had for months. a queue song is played by itself
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OdinAllfatherGG
(@OdinAllfatherGG) reported
@SpotifyCares we have been receiving emails saying someone is entering our account in other places, two different accounts in one single day. Whats going on? Have you data revealing problems?
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thi_v
(@thi_V1230) reported
@Spotify @SpotifyCares @AtlanticRecords Remixes of Left And Right are removed from Jungkook's profiles as their credits are changed to 'Jung Kook of BTS' instead of 'Jung Kook' and it made them show under another incorrect profile of 'Jung Kook Of BTS'. Correct the issues
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Krystle
(@evilcarstereo) reported
@kittystryker @SpotifyCares Were they able to resolve this for you? I'm having the same issue and it's incredibly frustrating.
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Atheist Ape Man
(@AtheistApeMan) reported
I tried contacting @SpotifyCares by DM to resolve a problem but they just stopped responding a couple of hours ago after sending me a link to a dead webpage - literally no idea why. Perhaps a public request for help might gee them up into responding.
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