Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Berlin, Land Berlin | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Zapopan, JAL | 2 |
| Sarreguemines, ACAL | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Miami, FL | 2 |
| Duisburg, NRW | 2 |
| Köln, NRW | 2 |
| Guayaquil, Provincia del Guayas | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Englewood, CO | 1 |
| José de San Martín, CH | 1 |
| Leipzig, Saxony | 1 |
| Aniche, Hauts-de-France | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Barcelona, Catalunya | 1 |
| Châteauneuf-du-Faou, Bretagne | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
-
Mags Parags
(@maggievmedia) reported
from
Brooklyn, New York
@SpotifyCares yall I have been on your dumb messaging service literally ALL day Where is my assistance
-
Kerrie Long
(@Kerrie1611) reported
@des__ochoa @SpotifyCares Yeah it does suck! I’m going to give it till Friday and if it’s still down I’m going to cancel the subscription. Not paying for something I cannot use.
-
Kaitlyn Jeffers
(@jeffernaut) reported
@SpotifyCares I joined spotify using a facebook account I can no longer access so you're charging me a monthly fee for a service I can no longer access. Please tell me how that's looking better. I responded to your DM now please help me change my email so I can actually use your service.
-
KC
(@Tesoro7531) reported
@SpotifyStatus Still not working 24 hours later….not sure how to reach out for help as that seems to be asking me to log in which is precisely what I can’t do! Please help!!!!
-
Alexis🧘🏾♀️
(@mydawglex) reported
@SpotifyCares my account is still down….why are we choosing violence…
-
Kari Dayton McDonald
(@karidayton) reported
@miss_brittanyT @martianet80 @SpotifyStatus Same problem here. All of my playlists gone and no longer reflects that I have a premium account, which I was just charged for again. Can't get anyone to respond from Spotify
-
Aoife McCabe
(@AoifeMcCabe8) reported
@SpotifyCares I’m still having an issue logging into my account, tried changing password etc no success. I’ve sent you numerous DMs since this morning and haven’t received any response. Can you please tell me when I will have access to my account?!
-
Bridget Salazar
(@la_brillosaa) reported
@SpotifyCares could you respond to my DM? I’ve trying to fix my problem since yesterday. And it’s important!!!
-
orubaid : COMMISSIONS OPEN
(@orubaid1) reported
@SpotifyStatus @SpotifyCares Still down for me 😑
-
Mr. Mayor
(@MrMayorBos) reported
@SpotifyCares I've been a premium member for years. You just took my $9.99 for this service on 3-4-22. My Spotify app is saying it's a free (ads) account and asking me to upgrade to Premium. I already am a Premium member and all my songs and playlists are gone. Fix this now
-
out of context росіяни #StandWithUkraine
(@outDumbNeighbor) reported
@SpotifyCares 1. When you will add Ukrainian to your desktop app? 2. Why there is only Ukrainian in the mobile app? 3. Why do you provide us with a service in an foreign language?
-
SamanthaSewchand
(@SamSewchand) reported
@SpotifyCares Is the service still down? I can’t log in and it keeps telling me that my username isn’t valid 🙁
-
Tori Letzler
(@ToriLetzler) reported
@spotifyartists @SpotifyCares literally the worst at helping to resolve any issue 🤬
-
Taybor Smith
(@TayborSmith) reported
@SpotifyStatus My account is still down messaged @SpotifyCares and haven’t gotten a response
-
Destiny
(@trullydestiny) reported
@SpotifyCares I sent y’all a DM y’all charged my account and I don’t even have an account with y’all y’all need to stop playin game and have a customer service line cause y’all got me F’ed up!