Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Guayaquil, Provincia del Guayas | 2 |
| Berlin, Land Berlin | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
-
Shirley Dunn
(@Shirley82829043) reported
from
Sheffield, England
@SlightlyMad64 I had trouble with her during lockdown. She kept saying certain tracks that she had played before weren't available on Spotify. And she kept putting something called Radio 2 funky on. I had to have words. You have to be firm with her.
-
Patrick Tillmann
(@kingcutie) reported
from
Evanston, Illinois
@SpotifyCares For the last week or two, I’ve been getting nonstop “can’t play current song” errors. Why? Can this be fixed?
-
Krista 😸
(@durantigger) reported
from
San Jose, California
@hollywaud @duranduran @SimonJCLeBON I had a hard time finding the links in all the comments, had to try to sign in to Spotify after it started. I gave up and left
-
Jan Deruyck
(@jan_deruyck) reported
from
Gent, Flanders
@maartengm What specifically don’t you like about it’s playlist behaviour? I’m a daily music/podcast consumer. Used Apple, overcast, breaker (nice promise but too much bugs) and Spotify is way better in terms of playback and list behavior. Still not at discovery, which is the biggest issue.
-
Ian S. Paterson
(@ianspaterson) reported
from
Denton, Texas
@thechadvaughn @Spotify Kinda make you wanna roll your windows down, huh?
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Ψ I ΛM ПӨЯIΣᄂ MΛЯƬIП Ψ
(@iamnorielmartin) reported
from
Lipa City, Calabarzon
@SpotifyCares @SpotifyCares , the same issue happens again? Is there a problem with the system. It seems like having a premium account is useless if I have to download the songs again everytime I use the app.
-
raghu
(@veeruveer) reported
from
Swindon, England
@TeamKnowhowUK bought a product online and was advised will get my Spotify code after 14 days. No code yet and ur chat and telephone cust service team have no idea how to resolve this! Been transferred to 4 depts now on phone!
-
Brenden Wood
(@BrendenWood) reported
from
Sydney, State of New South Wales
@JamesCridland @seanmaynard Radio needs to double-down on what it does well ie localism. At the moment, super-local content is too expensive for even the big tech companies to mimic. Radio executives need to rethink the axing of presenters who deliver local content - it’s a point of difference. #spotify
-
Draw backing Degen
(@MaloneCricPicks) reported
from
Adelaide, State of South Australia
@VioletOrlandi Whens the cover of down with the sickness dropping on spotify? :)
-
Analissa
(@stonecoldsevern) reported
from
San Antonio, Texas
I just cancelled my Spotify Premium because I’ve moved to YouTube Premium and why do I feel heart broken now? 😭
-
Wolfgang Bremer
(@WolfgangBremer) reported
from
Berlin, Land Berlin
@joshwilburne @Spotify @Apple Thanks! That’s what I found too: “UPDATE: An earlier version of this story suggested the Apple HomePod Mini wouldn't support Spotify. Apple has previously said it's opening its platform to third parties, so Spotify can choose to participate. We regret the error.”
-
&ME
(@andmeandyou) reported
from
Berlin, Land Berlin
@SpotifyCares people can’t find my artist account if they type in „&ME“ - they have to go to the dropdown menu „other artists“ and then scroll down to find me somewhere in the list. any other artist you don’t even have to spell their name right to find them.
-
J Z Robinson
(@meemus_) reported
from
Los Angeles, California
@Cadillac @Spotify Jiggling down the road.
-
Land Whales
(@LandWhalesMusic) reported
from
Carmarthenshire, Wales
so i decided to get @Spotify premium and there are SO MANY ISSUES. for example when i go fullscreen on my windows 8.1 pc, it freezes. and when i leave fullscreen the control buttons are blacked out. not to sound like a karen but im paying for your service. you need to fix this...
-
Jānis Penka
(@JanisPenka) reported
from
Rīga, Rīga
@SpotifyCares Will a refund be offered to users affected by the app not being fully functional after the latest rollout. "Now playing" not showing the actual song. Play/pause not working. Music continues playing after closing the app (swiping up). App not showing on lock screen.
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