Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Madrid, Comunidad de Madrid | 6 |
| Guayaquil, Provincia del Guayas | 5 |
| Lima, Provincia de Lima | 5 |
| Lucknow, UP | 5 |
| Paris, Île-de-France | 5 |
| Quito, Provincia de Pichincha | 4 |
| Lyon, Auvergne-Rhône-Alpes | 4 |
| Mexico City, CDMX | 4 |
| Santiago, Región Metropolitana | 4 |
| Kolkata, WB | 4 |
| Barcelona, Catalunya | 3 |
| Bogotá, Distrito Capital de Bogotá | 2 |
| São Paulo, SP | 2 |
| Berlin, Land Berlin | 2 |
| General Alvear, BA | 2 |
| Caracas, D.F. | 2 |
| Zaragoza, Aragon | 2 |
| Guatemala City, Departamento de Guatemala | 2 |
| Delhi, NCT | 2 |
| Los Angeles, CA | 2 |
| Ankara, Ankara | 2 |
| Bengaluru, KA | 2 |
| Floirac, Nouvelle-Aquitaine | 2 |
| Melbourne, FL | 1 |
| Paraná, ER | 1 |
| Mijas, Andalucía | 1 |
| Tijuana, BCN | 1 |
| Calgary, AB | 1 |
| Le Soler, Occitanie | 1 |
| Huimanguillo, TAB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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frankfoti 💎 🇬🇷🇺🇸
(@frankfoti_) reported
@SpotifyCares Macbook pro with the latest Sierra. I have spotify premium. I shut it down, restarted it. I uninstalled it, reinstalled it.. But still, autoplay wont stop. It works fine on my iphone. I listen to podcasts on my Mac to go to sleep, but the damn thing never stop & wakes me up!
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Lauren Harrington
(@laurlaur519) reported
Predicting now that Champagne Problems will by my no. 1 song in my 2020 Spotify wrapped #evermorealbum @taylorswift13
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☾ gabi ☽
(@cthuloser) reported
My Spotify 2020 wrapped is still broken but idk why I care because I listened to the same 10 songs on repeat all year
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char (mad men era)
(@purpIerain84) reported
@SpotifyCares hey, not to worry. it’s working fine now. it crashed on my ipad just for a moment and wouldn’t let me search anything, I assume from server overload from an album release. all good now!
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Gothic Smurf
(@GothicSmurf) reported
Hey @Spotify - why don’t you offer higher-priced subscription packages, that would double or treble payout to artists? That‘s got to be possible. Love your service, but unless there‘s a way to get artists paid more decently, I have to go.
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Storming Elysium (andrew Scott Ring)
(@StormingElysium) reported
@Von_Hertzog @thelastyearsbnd Are you finding most of the artists you've looked for? That was the biggest problem I had when I first tried it. I couldn't find most of the bands I have in Spotify.
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🌈 Festive Cormac 🎄🏳️🌈🇮🇪
(@pixelcormac) reported
@testicolus spotify was broken for me this morning so i could only listen to half of willow lmao
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Julian Stevovic
(@JujjiStevo) reported
@chrislackey @spotifypodcasts @Spotify Chris wont use spotify, shut it down, its all over 😔 what will we do now
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Lucy Fur
(@TheMoronhead) reported
******* dodgy service provider. I can't even listen to Spotify at day. 🖕🏼 @umobile
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Pao♡༄ : 𝐋𝐚𝐬𝐭 𝒫𝐢𝐞𝐜𝐞
(@yjahg147) reported
@_Jus2_Soul I've been streaming there since day 1, i do spotify on my phone and youtube on the laptop😫 but I can do my work and my studying on the laptop with no problem, I just plug earphones everywhere and live my life, it's not that hard... 😭
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⚘🍃silver_fox207🐾
(@SFox207) reported
@ZenososGaming @Dexerto 100% all they are seeing is $ when in fact they are biting the hands that feed them if ppl say ok i won't pay 4 eg.. Spotify as i can get in trouble listening to it, It will have a massive impact on the industries profits & will force them 2 look twice but ppl wont do it.
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yeezy 🎄
(@yeezykagekira) reported
Spotify not working so I gotta listen to music on YouTube I feel like a youngboy fan
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KC
(@Krap_Curl) reported
Has anyone had any issues with @Spotify playing songs from other peoples playlists as a default since 2020 Wrapped? Mines almost unusable atm
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Manan Jain
(@MananJa54277767) reported
@SpotifyCares Do u think we consumers are fool..I have paid twice and still my premium account is not working and it is showing there is no premium on my ac.😠😡
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Regardt van der Berg
(@Regardt) reported
The problem with Spotify's video podcasts is that there is no ability to comment or engage with a show. Also, the window size for playback is either small or full screen, no in-between. I hope they improve things soon.
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