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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Playback Issues (28%)
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Errors (25%)
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Buffering (22%)
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Sign in (20%)
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Audio Quality (6%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Barcelona |
Errors | |
 Poznań |
Playback Issues | |
 Santa María Chimalhuacán |
Playback Issues | |
 Winnipeg |
Sign in | |
 Jacksonville |
Errors | |
 Guayaquil |
Audio Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Vina
(@owiebizaoui) reported
from
Auckland, Auckland
@Spotify day 12 no android Widget. #Bringthewidgetback. Spotify. Down loaded Google music today and got a 3 month free trial. Let's see what the competition is like. Might make the change.
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𝕵𝖆𝖘𝖔𝖓 𝕿𝖔𝖉𝖉 🍯
(@PrinceJayHitch) reported
from
Saint Georges Basin, State of New South Wales
Double Duchess by @Fergie deserved better. I bought on iTunes and I regularly stream on Spotify. Y’all let us down. Double 👏🏼 Duchess 👏🏼 deserved 👏🏼 more 👏🏼
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darlo uncovered
(@darlouncovered) reported
from
Archdeacon Newton, England
@tom_poole_87 league putting embargos on in the age where anybody with a phone can post live is nonsense. It’s like when Napster came along with music. So many used it but music industry thought they could shut it down. Instead the answer was to embrace and along came Spotify and iTunes.
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Chris
(@kissy4647) reported
from
Glasgow, Scotland
@SpotifyCares It’s doing it again. I shouldn’t have to be logging in and out this much to get use out a service I’m paying for.
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Caleb
(@DrpKckdHooligan) reported
from
West Jordan, Utah
@thebrianswinney The real problem is most of us that used to listen to AM sports talk radio switched to digital (podcasts, Spotify, etc) what's left of the AM audience is literally dying off.
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Matt Melia
(@DocMelia) reported
from
Lambeth, England
@amazonfiretv @Spotify @SpotifyUK @AmazonHelp- hi. Trying to play Spotify on my fire stick but it keeps crashing and rebooting the firestick. Wifi connection is fine and no problems with any other apps. Any help here would be appreciated.
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pretty potato 💓
(@chellly_g) reported
from
Charlotte, North Carolina
@SpotifyCares I used the Contact Forum yesterday because a stranger has been using my account.. so your customer service locked everyone out of my Spotify account including me & I can't log back in.
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Jameson 🐭
(@JamesonSayer) reported
from
London, England
@wordpressdotcom hey, the Spotify embed feature has stopped working on my blog - I've been copying links into the block editor as usual but they're coming up as hyperlinks rather than the embedded Spotify player in my posts. Tried with different links and posts, same issue.
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Melvin Johnson
(@melvinjdesign) reported
from
Brooklyn, New York
Spotify + offline saved music + poor cell service = silence
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Lea 🍁 Alberta Blogger
(@LaPetiteWatson) reported
from
Edmonton, Alberta
@SpotifyCares my app keeps logging me out, tells me I'm offline & won't let me login unless I delete the app, install it, & log in again (having to re download all my music) this has happened 3 times in the last 3 months (Samsung note 8) please help - thanks!
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QUEENALWAYS
(@QueenMother84) reported
from
Detroit, Michigan
So I just saw a commercial that said @ATT customers get spotify premium with they service I need to investigate this is just for new customers or do existing customers get it too
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Alfiandy Ahmad Yunus
(@alfiandyaye) reported
from
Benda, Banten
@SpotifyCares Yeah, I already send that but nothing happen nor any msg in my inbox yet, i can login to my acc using login frm facebook and when i use that way, the msg (to change email and pass) went to that mahdi email instead of mine :(
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Lauren DeAngelus
(@Luckystar1013) reported
from
Redding, California
I just had a terrible thought. In the zombie apocalypse my Spotify won’t work any more. I need to start stock piling cds like canned goods.
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victor
(@bdvic6) reported
from
Tustin, California
not even lying...... Been sick for 3 days now & this morning when I woke up still felt super bad & I was laying down on my floor decided to play music shuffled my playlist on Spotify & Self Care by Mac Miller came on & I just felt a bolt of energy & I no longer felt sick at all..
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Fern 🤙
(@FernandoAmbriz6) reported
from
Oakland, California
I stumbled upon @GommiOfficial on Spotify AND HE JUST GOT ANOTHER FAN. BRO THROWS TF DOWN
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William Sellers
(@wsellers) reported
from
Baton Rouge, Louisiana
@SpotifyCares I’m using the Spotify Premium offered by being an @ATT Unlimited More customer. I go through AT&T process; however, my account never switches from Free to Premium. I can DM you my account info; however, I’m thinking the problem is on AT&T’s side.
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Michael Beal
(@michaelbeal09) reported
from
Brookhaven, Georgia
@ATT @Spotify please take down your commercial of the annoying boy band that doesn’t dance. It’s cringe worthy and no one finds it funny #att #spotify
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BankerJase 🇬🇧🇪🇺🏳️🌈
(@BankerJase) reported
from
Camden Town, England
@Jimmyavenger @PositiveLad @ThreeUK @ThreeUKSupport Vodaphone have been issue less since I took them up in March. £22 a month for unlimited EU calls, texts and data (no cap) plus 500 US minutes and global roaming for free. Oh AND they threw in a years free subscription to either Spotify or now tv
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Elisabeth
(@liz_l98) reported
from
Fort Myers, Florida
I think my biggest issue is that I make different playlists on Spotify and they all have 300+ songs
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Gustavo Fontana
(@gustojunk) reported
from
Framingham Center, Massachusetts
@quigdes @carlbass When you run the software it does the login in the background. If you have no internet it still lets you run it for several days/weeks. Like Spotify/Adobe. Only shitty software makes you login manually every time you run it, and it won’t work if you have no internet.
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Petr Legkov 🛸
(@razialo) reported
from
Osnabrück, Lower Saxony
@anishmohammed @insideNiMA Pravacy was (luckily) so far not the biggest issue with podcasting. The most used repository is (cross platform) still to that day Itunes Podcast Library. However with Spotify going for that market, user/listener sights start to be more of a concern.
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Ghina Adzhana Haura
(@ghinahaura) reported
from
Blokbengkok, Jawa Barat
It tooks me like 24 hours to realize why my full volume spotify not as usual. The controller at my headset is ******* down a bit. I keep push hard that up volume button like a dumbass.
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Alejandro Mesias
(@meszias) reported
from
Campinas, São Paulo
@Spotify @SpotifyBR I love your music platform, but I had to move on because it's just got impossible to put my wife and my older son on your family plan. It's an stupid issue, It's obvious I live with them.
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KPAX
(@kayleighpax) reported
from
Farmington, Arkansas
@kynleigh007 @TyConner2 I’m obsessive about closing apps when I’m not using them. I never leave (for instance) Spotify open and I have the problem ALL THE FRIGGIN TIME!
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morgan.
(@morgandelaine) reported
from
Panama City, Florida
OH and also, we share an account so if i open my spotify when he’s listening it shows me what he is playing so i spent about 15 minutes changing his rap music to baby lullabies and he texted me and said “spotify is broken” and i thought it was hilarious. 😊
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Omar Antonio
(@OmarGares) reported
from
San Pedro Garza García, Estado de Nuevo León
@SpotifyCares Nope it doesn't say anything it just shuts down. And I have to re open the app on my phone.
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Drew Alexander
(@alwzander) reported
from
Edinburgh, Scotland
@SpotifyCares Can someone help me please with an issue
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mikeymichaelmo
(@mikeymichaelmo) reported
from
Lubbock, Texas
I was going to deactivate my Facebook for a bit....then realized it’s how i login into Spotify. Fudge
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agatha k
(@gaitha) reported
from
São Paulo, São Paulo
starting the week reflexting on what did I do wrong to deserve such a terrible #discoverweekly @Spotify
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alex dunnin
(@AlexDunnin) reported
from
Sydney, State of New South Wales
If there’s a better online help service than @SpotifyCares I’d like to hear about it. Awesome.