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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (34%)
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Sign in (29%)
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Playback Issues (25%)
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Buffering (11%)
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Audio Quality (1%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brussels |
Playback Issues | |
 Englewood |
Buffering | |
 José de San Martín |
Playback Issues | |
 Leipzig |
Buffering | |
 Bordeaux |
Errors | |
| Aniche |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Manse
(@manseypants) reported
@SpotifyCares how come there’s an issue now with saving songs to my created playlists? It happens to all my playlists but not consistently. I have no settings on there preventing it and the times it happen are sporadic. I’m rockin an iPhone 13 Pro and have a premium account. Thx.
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Space Cat
(@SpaceCatUA) reported
@brokep oh? didn't know that. with the lates issues with @Spotify and empty promises to deal with the situation from @SpotifyCares, I think it's the best time to switch to something more user-friendly...
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jimroot
(@jimroot) reported
@SpotifyCares @ferdybossy Hey @SpotifyCares , you've been ignoring my issue all day. How about some help over here?
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KingFisch23
(@King_Fisch_23) reported
My email listed in my Premium Account was altered without my permission & I cant sign in or reset my password. Need help... @SpotifyCares @AskSpotifyStars
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Neny Isharyanti (she/her)
(@nenyish) reported
Dear @SpotifyCares . Help! I can't seem to change my country in the profile. Can you help? There is not way to contact your customer service at all in your website. Thanks.
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Emilio salcedo
(@itacud999) reported
@SpotifyCares hi! Just got charged for $1 on my credit card from you, but I have no premium service with that credit card. It was used to pay for it, but have almost 3 months without using it for Spotify premium. It's was erased from my account. How is possible 4u tu charge $$?
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ًia📚
(@piscesidoI) reported
@SpotifyCares im having issues with my local files
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Lea ୧⍤⃝🍜
(@RlNTlKSENDU) reported
@SpotifyCares hello my bank balance already paid to subscribe premium account. But my premium account isnt activated yet. Can you help me to fix this problem?
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XxGhostArmyxX
(@GhostArmyx) reported
@SpotifyStatus anyone else having problems with the music cutting in and out?
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Akiic ToDaHead
(@AkiicToDaHead) reported
@SpotifyCares - having issues re-linking my Facebook to my spottily account- can you assist?
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Neny Isharyanti (she/her)
(@nenyish) reported
@SpotifyCares I've contacted your CS via chat and got my problem resolved. Thanks!
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Rahi Bilal kohli🍁
(@RahiBilalkohli) reported
From today morning my spotify is not working. Any info? @Spotify @SpotifyCares.
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Edith
(@_edizzlee) reported
@SpotifyCares I’m having issues linking my Spotify student account with Hulu 😮💨😮💨😮💨
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Ryan Kimbro
(@OrionAngelBlue) reported
@SpotifyCares having trouble logging in via email. Doesn’t recognize password but able to change password. Used my phone at first then went on a desktop and still nothing. I am able to log in via the app via choose another way to log in. Was initially trying to register for premi
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cemanzanaresp
(@cemanzanaresp) reported
@SpotifyCares Hi, @SpotifyCares I have some issues with my subscription.
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Jees⁷
(@Jeezkookk) reported
@SpotifyCares i payed for 1 week premium but it's not working
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peluflex
(@peluflex1) reported
@SpotifyCares @Spotify payment streams been down in nigeria the past couple of days.. provide solutions please!
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jimroot
(@jimroot) reported
@SpotifyCares I've been waiting all day to get a response to my issue, and I'm seeing you consistently reply to others. What gives?
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Classic The ****.
(@MaxizShiftyy) reported
@SpotifyCares how I can report Discord servers that sell "streams bots" to Spotify and take an action against them? cause I've tried to report the servers to Discord but nothing happens! you need to ask Discord to take them down cause they are ruining the alog and the platform.
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jimroot
(@jimroot) reported
@SpotifyCares @sharon_sharman Hey @SpotifyCares how about some help with my issue you've been ignoring all day? Would be great if I could talk to someone!
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𒉭 333 𒉭
(@TaxEvasion333) reported
@SpotifyCares The issue is still persisting
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cemanzanaresp
(@cemanzanaresp) reported
Hi, @SpotifyCares I have some issues with my subscription.
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Florrr ⁷ 🇺🇾
(@flor__31) reported
.@spotify I have a problem, my account doesn’t show me the lyrics of the songs. My account is premium. How can I get the lyrics?? @Spotify_LATAM @SpotifyCares
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Rubbish Gaming TV 🇬🇧
(@_RGTV_) reported
@SpotifyCares hi, i tried this before tweeting you, ive also tried clearing cache and reinstalling and the issue still persists, the web player is fine its just the desktop app thats having issues
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Joe Cunha
(@JoeCunha_) reported
@SpotifyCares I understand pin pairing. But every time I open the app? I have other apps that use pin pairing and only needed to sign in once.
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Preston Rogers
(@Bludgeon916) reported
@SpotifyCares starting in March 2021 my wife was overcharged. 3x that month, 2x the next, 3x in June and so forth till now. It's causing overdraft fees which causes other issues etc. Please help us get this handled.
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jimroot
(@jimroot) reported
@SpotifyCares you may just win the award for the worst customer service ever. Even @Verizon gets back to you sooner! Yikes!
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nati !!
(@ilyetao) reported
@SpotifyCares still not working properly 🥲 it just closes itself (without notice, prompt, anything) randomly after playing one or few songs (sometimes not even 1 song😭). i also tried reinstalling it twice, still crashing
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😦
(@sgrwrgngdown) reported
@SpotifyCares Hey Spotify, I have tried both methods on multiple devices and tried it again just now. It isn't working, so maybe it's another issue
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chandria.
(@yizhuoonly) reported
@scionyphen @Spotify @SpotifyCares pls take this down.