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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (29%)
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Sign in (29%)
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Playback Issues (26%)
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Buffering (15%)
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Audio Quality (2%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Clayton |
Playback Issues | |
 Saint-Étienne-du-Rouvray |
Playback Issues | |
 Oberelbert |
Audio Quality | |
| Berlin |
Buffering | |
 Stratford |
Errors | |
| Mainz |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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NigelsP
(@NigelSP) reported
@SpotifyCares @SpotifyUK @Spotify I have contacted trading standards today regarding your app. You offer a ad free service that you pay for - when I listen to Joe Rogan I get ads and the app needs reinstalling at least 4 times a week. This is unacceptable-I have video of 1 of 2
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Chi❤
(@Chiiiidera_) reported
@SpiritualKonjji @SpotifyCares Did you it work or you still can't pay I've been having the same issue
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🎮
(@Jennings4711) reported
@SpotifyUK @SpotifyCares @Spotify can you dm me regarding a payment issue please
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🧚Leah Addison🧑🎤
(@Leah106310) reported
@mozzi46 @SpotifyStatus Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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ara
(@zaleaaaaa) reported
@Spotify @SpotifyCares hi, i have some kind of problem with the connection frm my wifi to spotify app on windows i tried to uninstall-reinstall the app, but it wont work. when i tried to connect my laptop to my data cell internet, it works. but it wont work thru wifi. pls help?
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HIGH PING
(@HIGHPIN25170209) reported
@SpotifyCares I don't know why, sometimes when i am offline, and i use premium membership to download song before,and i instantly pop out the app; it also happen in placing songs in the queue, hope you guys can solve this tech problem
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Calvin Shaw
(@SkinnyJayson) reported
@SpotifyCares Ok but it disappeared on a Thursday night right before a bunch of new music dropped and it still isn’t there. Please tell me I don’t have to go back to the broken Release Radar to try and find releases from the artists I follow
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haiizze6🦅
(@haiizze6) reported
@SpotifyCares I’m about to leave your service for @AppleMusic I’ve got over10K songs in my library and I’ve been with you since day one ! But you keep playing me the same old 💩 ?? Seriously what’s up with that ? Are you trying to force me to purchase premium ?
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desi heeseung⁷
(@wenkexingluvr) reported
@SpotifyCares hi, I'm having an issue with Spotify's playback notification. if I play a song, then close the app, the playback notification still appears in the notification centre. when my phone is locked I have the playback notif for the last song I was listening to, even tho +
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esteinsen
(@esteinsen) reported
@SpotifyCares someone from my household got dropped from our Family Plan and now it's not possible to re-join for 12 months. I hope it is possible to resolve this issue.
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RileyKilo
(@rileybbq) reported
Please contact me @SpotifyCares I have tried every method, emails, Dms, tickets, I have had no response for weeks. I used to be a fan of your service, but now you have a podcast full of death threats towards me, one that needs to be taken down. PLEASE RESPOND TO REPORTS!!!
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The Millennial Daytrader
(@themillennialdt) reported
@SpotifyCares I want to know the ticket number of my issue that's raised and how can I follow up on the status of resolution of this issue
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Grace
(@inmyivorytower) reported
@SpotifyCares signed up using FB linked to my email, the email provider won't exist in a few months, Spotify app today asked for email confirmation which will be an issue in future, can you change this for me/can I still access my account through FB login in the future?
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dinda ♡’s calum
(@dindacthood) reported
@SpotifyCares I truly appreciate your help. But it's still not working :(
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ara
(@zaleaaaaa) reported
hi @Spotify @SpotifyCares i have some issue due to my connection. I cant connect my spotify app (windows) to my wifi. But when i tried using data cell, it works well on my laptop. But it wont work if im using wifi. I already tried to reinstall the app btw. Pls help, thanks!
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Craig Brooks
(@swindonforever) reported
@SpotifyCares If I open up something like YouTube the sound plays on there no problem
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*Michelle*
(@closetofree) reported
@SpotifyCares I opened spotify and it started playing songs immediately and switching songs, volume kept going up and down too and also undownloaded my Playlist. Reinstalled and working fine now. Was this a glitch?
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mozz
(@mozzi46) reported
@SpotifyStatus what's going on with Spotify.. if I'm listening on another app .. it randomly takes over .. and play random crap.. and if closed down will pop up and play ... I've logged out and bk in still the same .. has it been hacked .. on the phone app no way of changing pw
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m ❤️🔥
(@uyyyynooo) reported
damn the moment i start getting hype about y'all u let me down smh get it together @SpotifyCares @Spotify
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Moldarch
(@moldarch) reported
@SpotifyStatus @SpotifyCares Cant cknnect to spotify despite the fact that my internet is working fine, I'm in perth atm so are the srvers down or something?
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baseballone
(@wcb0066) reported
@SpotifyCares I have 12 charges in the last two months and i can’t get anyone on the phone. Worst customer service ever
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Brandon Kay
(@RhysBrandon) reported
@SpotifyCares @Spotify Thank you so much and I apologise again for making my problem public
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PizzaOniFunny
(@PizzaOniFunny) reported
@SpotifyCares Still broken, what the f*** Spotify
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Anselem Kalvin
(@anselem_kalvin) reported
Bought Spotify premium, but not able to access the service. Money has been deducted. Kindly help. @spotifyindia @SpotifyCares
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Michael Love Michael
(@LoveMichaelXO) reported
@SpotifyCares Hi! I’ve been in touch over the last few days and have tried all the suggestion and am still running into the same issues with pitching. There has to be something you can do on the backend since clearly there’s a glitch in the software, correct?
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io_operator
(@io_operator) reported
Hey @spotify, I'm trying to fix my artist name stylization for a couple of months now — still no result. I use @TuneCore, and thanks to them every other streaming service has already fulfilled the request. Could you look into this, please? @SpotifyCares
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RÜGER
(@tjrueger) reported
@SpotifyCares A generic response that is totally not addressing my problem?! For a paying customer? That really sucks. Do you really care?
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Prarthna Thakore
(@prarthnathakore) reported
@SpotifyCares I’ve recently moved countries (UK to Canada) and trying g to join a duo account but keep getting an error saying it looks like I’m joining from another country even though we’re in the same house. Can’t figure out how to change my location. Help?
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Caerroff
(@caerroff) reported
Hello @SpotifyStatus :) The website isn't working (not loading) on Safari 11.1.2 (macOS 10.13.6), is it a compatibility issue or a problem with the servers ?
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Darshan Goli
(@Darshan19094539) reported
@SpotifyCares I have a problem with spotify app in windows. whenever I turn on my PC, spotify app appears automatically without clicking on it. can you please clear this issue