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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (28%)
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Sign in (27%)
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Playback Issues (24%)
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Buffering (19%)
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Audio Quality (3%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Buffering | |
 Toronto |
Audio Quality | |
 Mexico City |
Playback Issues | |
 Seattle |
Buffering | |
 Salvador |
Buffering | |
 Guayaquil |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Craig S Hensel
(@thecraighensel) reported
from
Chicago, Illinois
Instagram feature accounts running paid promotions are like Spotify, while the music service pays little to the artist (atleast they get something), IG mods pay nothing to the photographer. Just as bad IMO.
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K.
(@Kat_Ennis) reported
from
Neillstown, Leinster
@SpotifyCares No luck there guys - my account is via Facebook and after re-installing it's now not letting me login. If this could be tackled asap that would be great thanks.
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SVDDEN DEATH
(@svddendeathdub) reported
from
Los Angeles, California
If you use Apple Music, google music, YouTube, any other streaming service just hit Spotify
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Iris🌼
(@Ghostofthe1975) reported
from
Beek, Provincie Limburg
@Deezer please add teeth by at @5SOS! I'm very annoyed because this isn't the first time a song isn't on the app. The app is not working good and I'm really thinking about switching to spotify! ADD TEETH!
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jackie 🍭🆒
(@JackieWarner13) reported
from
Sydney, State of New South Wales
Legit thinking of listening to the album on Spotify then wait couple months to buy the physical album for myself. If I wasn't going to melbs this wouldn't be a problem 😂 I'm so worried I won't have any $ for US. Gotta pay off $678 flights, book hotel, book Disney tix
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2003 Steve Irwin 🛸🛰®️
(@playboi316) reported
from
Atlanta, Georgia
@FLACKO4444 Replay value TERRIBLE breh I’m questioning why I still got it in my Spotify library
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Carter Rabasa
(@crtr0) reported
from
Seattle, Washington
@benmvp @ckindel This problem is 100% amenable to scale solutions. If Amazon can help me find a toy bike or Spotify can help me find a cool song, there is software that can help people find matching roles. But algos don't work without data, and resumes / job posting are shallow documents.
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Sam Spencer
(@GoatmanUX) reported
from
Southampton, England
@DougCollinsUX @Spotify Doesn't help that customer service only link you to the blog post about it and have the same copy paste response to everyone. Whilst ignoring the comments explaining the alternative doesn't work... @SpotifyCares should be @spotifydoesntcare... @BackWidget
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Jeanette Gill
(@JeanetteG1982) reported
from
Liverpool, England
@SpotifyCares It’s not working on iPhone 7s or amazon fire. And that’s just the two that I have tried. It’s really not acceptable that I am paying £10 a month to not get the product I am paying for.
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Cody NesneffetS
(@nesneffets) reported
from
West Valley City, Utah
All I want to do is sit down and write a song. #songwriter #Rap #rappers #soundcloudartist #spotify
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Jon B
(@jbarrow12) reported
from
Houston, Texas
@GraceKrull Ashley O came on the Spotify at work and no one got Down to it. I was highly let down by my coworkers
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Keri Ann Flaccomio
(@keriannecdotes) reported
from
Englewood, New Jersey
@SpotifyCares still trying to resolve my issue. Just sent you a DM for help!
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Nathan
(@iAmNathanBean) reported
from
Chicago, Illinois
@Spotify PLEASE fix the issue where music cannot stop when a video is playing and then resume after the video has stopped. It’s so annoying that I have to close out the app, and then reopen it to watch any video!
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K.
(@Kat_Ennis) reported
from
Neillstown, Leinster
@SpotifyCares It's actually freezing so much that it's not letting me log out, just pops up that it's not responding (the rest of my apps are working and no connection issues so it's just this app) also worried I'm gonna lose music so any other advice is appreciated!
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Spotify stupid move removing you widget for android. Time to switch to another streaming service that still has widget. Dumb dumb dumb move. Makes no sense as it wasn't broken and worked perfectly.
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Uncle Bucko
(@rct2guy) reported
from
Maryland Heights, Missouri
anyone complaining about the splintering of streaming services should look no further than Spotify to see that even if everyone uses the same service for all the same content, artists still don’t get paid
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Stephen Link
(@StephenLink09) reported
from
Norman, Oklahoma
@SpotifyCares you guys. Holy moly. I want to cancel and get my money back. This is insane. Two hours yesterday resolving issues and it want let me in. This is too much
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нan ιѕ dead
(@TwoCentsPence) reported
from
Oxnard, California
@_prsphne @Apple @Spotify It honestly tears me to shreds that Spotify doesn’t pay artists more per stream, but it’s such a sUPREME streaming service :(
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Tristian
(@Mr_Raaager25) reported
from
Ontario, California
@ATT has the worst customer service and the worst store reps. Spent two hours today trying to get my premium Spotify with the Att thanks for nothing benefits. Wasted two of my email addresses.
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JD Arland
(@ArlandJD) reported
from
West Lafayette, Indiana
Can’t believe i’m doing this but @SpotifyCares I can’t login with my email. My username is jd_arland and all I need to know is which email i set up my account with so I can change my password. Thanks.
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Sam Spencer
(@GoatmanUX) reported
from
Southampton, England
@SpotifyCares @matthewwilkes It's terrible Matthew, spotify doesn't care about you
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Sam Spencer
(@GoatmanUX) reported
from
Southampton, England
@SpotifyCares @RoyceLux They don't care Royce, change to a different streaming service
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Peter West
(@peterfwest) reported
from
Rockbourne, England
@sirebel @SpotifyUK I had a problem with Spotify data consumption when download music quality was set to "Very high". I've now switched it to "High" and I have more usable memory on my device too
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Merch
(@615UF) reported
from
Murfreesboro, Tennessee
@Big3Rollup @TJ_Pittinger Same issue on Spotify. I just checked
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| Avant Garde |
(@ZelooperZ) reported
from
Detroit, Michigan
| @Spotify helping to fix the problem rn so hopefully I can get it back up by next week |
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kimi
(@_kimmy24_) reported
from
Vallejo, California
really listening to down in the dumps spotify playlist rn damn😗
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QueQ22 (Imbatman)
(@JusAGuyinToms22) reported
from
Houston, Texas
@2000AD @SimonFurman3 @iTunes @Spotify This has to become a monthly series , if it is and I’m wrong , I need to find the issues lol . But I need a PETE Parker solo run or even Yao 😕
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Sam Spencer
(@GoatmanUX) reported
from
Southampton, England
@DougCollinsUX Spotify recently got rid of their Android widget. A widget that a ton of people use daily and their alternative doesn't work and is convoluted. I want a player on my home screen, I don't want to have to swipe my notifications panel down each time. They fail to realise this.
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Chris Boak
(@iamchrisboak) reported
from
Walker Gate, England
iTunes, Spotify or Amazon music I cannot decide which is a better music service.
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Iris🌼
(@Ghostofthe1975) reported
from
Beek, Provincie Limburg
@LukesCrackie @Deezer Okay I literally thought it was like a problem on my phone. But like why is it still not on there though! Really thinking about switching to spotify