Spotify

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Spotify problems in the last 24 hours

The following chart shows the number of reports that we have received about Spotify by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Spotify Outage Chart 01/23/2022 09:35

At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Errors 42.84% Errors
  • Playback Issues 32.56% Playback Issues
  • Sign in 14.53% Sign in
  • Buffering 8.39% Buffering
  • Audio Quality 1.69% Audio Quality

Spotify Outage Map

The most recent outage reports and issues originated from:

United KingdomNorthampton Playback Issues
United KingdomCambridge Playback Issues
OmanMuscat Errors
FranceParis Playback Issues
United KingdomOxford Buffering
SpainMadrid Playback Issues

Spotify Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:
  • ManuelWecker Manuel (@ManuelWecker) reported

    @SpotifyCares Theres an "artist" called "Pesukone" who is spamming his content in peoples collaborative playlists. Could you please remove them from the service? Many people are reporting and complaining, but nothing is happening. 1/2

  • 2cuulforjuul lank lord 🇳🇮 (@2cuulforjuul) reported

    @SpotifyCares i’m having issues with the web player on my chromebook skipping songs :(

  • loumillswalker Louise (@loumillswalker) reported

    @spotifycares -trying to renew to premioum but can't - is your system down?

  • _Ryokai_ ShoXn (-_•) (@_Ryokai_) reported

    Hey @SpotifyCares , I'm having an issue with the software on PC -> my playlist doesn't play smoothly : It can't jump from one song to another, it stops and need to be toggled manually. I've unins' into installed it back, DL all the songs as well but it doesn't fix the issue.

  • trappedyoo aly-ssa⁷ (@trappedyoo) reported

    @SpotifyCares I recently received an email stating I “ engaged in unauthorized use in violation of the Terms. Spotify has therefore suspended your access to the Service and initiated a thorough review of the unauthorized activities.” I am not sure what I did to trigger this.

  • will_richman Will Richman (@will_richman) reported

    On wifi, no internet problems. All other songs play @SpotifyCares either songs that are downloaded don’t play or they stop 8 or 12 seconds in

  • emlouise1112 𝑬𝒎𝒎𝒂 𝑳𝒐𝒖 ☘️ (@emlouise1112) reported

    @SpotifyCares can you help with account issues? Plan has been stopped don’t see why as payment due tomorrow , more than enough to cover it I. The account no issue with card?

  • pxjfo Sam (@pxjfo) reported

    @SpotifyCares when are you planning to do something about the lingering bug that causes playback issues on Sonos??!

  • magmatsg futura 🌋 (@magmatsg) reported

    I have a problem with the LYRICS, I tried to delete the app and download it again, I tried to clear the cache, but even today after MONTHS I try to solve the problem, the lyrics function is still not available for my account, could you solve? @SpotifyCares

  • devnani07 naresh devnani (@devnani07) reported

    @SpotifyCares hello i have been charged from my card but i have never used the premium service of spotify although i am not sure it was done may be from daughter can you pls help us to cancel the subscription

  • illuminatis52 bob (@illuminatis52) reported

    @SpotifyCares The version I'm on is Spotify for Windows 1.1.77.643.g3c4c6fc6. And I had the problem before updating Windows and the problem persists after updating Windows. I did change my RAM recently, but I think Spotify worked after doing so. Spotify is working fine on my phone.

  • TaufikTeo TFKT (@TaufikTeo) reported

    @SpotifyCares I did that and still have the same problem, my friends are having the same problem too

  • apgreeno Drew (@apgreeno) reported

    @SpotifyCares Issues persist, it feels like these issues are not really being investigated or resolved. The web app on a browser is a better Spotify experience, why can't Spotify work on PS4 ps5 work like it used to?

  • apgreeno Drew (@apgreeno) reported

    @SpotifyCares I've seen others post these same issues and thought when I saw the banner on support page about PS5 being addressed, it meant these issues. Every time this happens since PS4 issues ive followed the same instructions online, but when my PS4 was replaced and got new PS5 and same

  • apgreeno Drew (@apgreeno) reported

    @SpotifyCares sometimes it looks like it is not online, when it is hooked up to router via Ethernet. Same with my Google home speakers, and that is where the Spotify connect issues happen. All of these devices are on same SSID. I've even tried switching from 2.4 to 5 with same result

  • apgreeno Drew (@apgreeno) reported

    @SpotifyCares then all of the sudden minutes later all of the queued responses finally happen. The app also crashes, so it looks like Spotify isn't playing at all, so you have to manually close the Spotify app from the home screen to get it to stop. The same issues I've had with the PS4,

  • pinchie55166435 pinchie (@pinchie55166435) reported

    @SpotifyCares my Spotify keeps shutting down and not opening…what’s happening?

  • apgreeno Drew (@apgreeno) reported

    @SpotifyCares When are you gonna fix the issues with PS4 and PS5? Before getting the 5 I was always told it was my issue, reinstall, remove app permissions, logout PSN. Then I got a brand new PS5 and the issues worsened. This is on top of the Spotify Connect issues that persist.

  • ChipMurphy Chip Murphy (@ChipMurphy) reported

    @SpotifyCares @Brownand0range Same issue here on a Tesla

  • ScoopDiWoop210 joe (@ScoopDiWoop210) reported

    Hello! @SpotifyCares Is there a reason the Spotify app for Playstation is complete garbage? I’ve had it for both ps4/ps5 and it’***** or miss on if it will actually function properly. Sometimes it wont even load up. Even after re-downloading it every single time there is an issue

  • JacobWalters235 Jacob Walters (@JacobWalters235) reported

    @SpotifyCares Its not giving me any error codes or anything just says that spotify failed to launch

  • ahowardm Andrés Howard (@ahowardm) reported

    @SpotifyCares I’ve got a problem, lost access to my mail account and forgot my Spotify password. Can you help me recover my account?

  • Izzic_E thatguy (@Izzic_E) reported

    @SpotifyStatus @SpotifyCares Cant login

  • John_RMiles John R. Miles (@John_RMiles) reported

    @SpotifyCares The issue is that Spotify is not responding to either me or Podbean. This is completely unacceptable.

  • CodingRob94 Robert (@CodingRob94) reported

    @SpotifyCares hi, I’m constantly having an issue where Spotify requires me to change my password. I use a password manager and every few months my password randomly stops working. What is going on and how can I stop this happening? Unbelievably frustrating

  • r_skedelj Rudi Škedelj (@r_skedelj) reported

    @sigreen78 @SpotifyCares They solved my problem, are very compatible, just contact them, have a nice day

  • Ajesgetme JESGETME (@Ajesgetme) reported

    @TheFakeAbbyLee @SpotifyCares Exact same issue

  • CoKaneCowboyz J 🍝🔪 (@CoKaneCowboyz) reported

    @SpotifyCares Yes still a problem. iPhone up to date on software and Spotify app as well.

  • TheFakeAbbyLee peter (@TheFakeAbbyLee) reported

    @SpotifyCares Just did that, I'm still having the same issue

  • CoKaneCowboyz J 🍝🔪 (@CoKaneCowboyz) reported

    Anybody else’s @SpotifyCares randomly quit playing every other song or so? Have to close app and reopen to restart, then it happens again. Driving me insane. No issues with podcasts.

Spotify Most Common Errors

List of the most commonly reported error codes and fixes:
  • 101
  • 117
  • 126
  • 14
  • 17
  • 18
  • 2
  • 3
  • 403
  • 404
  • 404
  • 408
  • 501
  • 509
  • 52
  • 6
  • 8
  • 802
  • 909
  • 912
  • 914
  • 917