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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Spotify problems in the last 24 hours

The following chart shows the number of reports that we have received about Spotify by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Spotify Outage Chart 09/23/2021 04:05

At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Errors 38.72% Errors
  • Playback Issues 34.80% Playback Issues
  • Sign in 14.05% Sign in
  • Buffering 11.22% Buffering
  • Audio Quality 1.22% Audio Quality

Spotify Outage Map

The most recent outage reports and issues originated from:

ChileSanta Cruz Playback Issues
PortugalOdivelas Errors
EcuadorManta Errors
MexicoMexico City Errors
AustraliaSydney Buffering
TurkeyIstanbul Errors

Spotify Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:
  • mhel_0766 mhel ocampo (@mhel_0766) reported

    @SpotifyCares Hi Good day! I am sending this message to let you know that i failed to pay my spotify premium because im having some issue right now. I lost my gcash atm mastercard thats why thats why i can't update my spotify account.

  • Hudy_t Hudson T. (@Hudy_t) reported

    @SpotifyCares I can’t login to the app even after doing ever fix and then some so... plz help

  • MarkSlatt Mark Slattery (@MarkSlatt) reported

    @SpotifyCares iPhone X, iOS 15. I’ve deleted and redownloaded app, force restarted, done everything web said I should try to no avail, there is plenty of space on my phone as well memory is not an issue

  • MarkSlatt Mark Slattery (@MarkSlatt) reported

    @SpotifyCares I know I’m not alone but I too am having tremendous problems with the app crashing constantly, like every three minutes. iOS dedicating time much cpu to it and it automatically crashes. Please help and fix as soon as possible, I can email crash reports if helpful

  • jioongki َ (@jioongki) reported

    why my spotify keeps closing down and i can't logging in? i've deleted the app and reinstalled, cleared cache, etc. please help me @SpotifyCares

  • coachdebster Debbie (@coachdebster) reported

    @SpotifyCares - having issues with getting family members connected on the Family Premium plan. Getting error message after confirming address. Please help ASAP

  • fLrpcpohlad Mario Maritano (@fLrpcpohlad) reported

    @AryaMiller5 @SpotifyCares It really feels bad how your account has been hacked I had same issue not until I was recommended to @prantic_tech and he got it fixed today hit him up and be happy again

  • LCarpcarp L. Carpenter (@LCarpcarp) reported

    @SpotifyCares This didn’t work either. Is this a known internal issue? I see others are experiencing the same issues

  • AarG06 errand (@AarG06) reported

    @SpotifyCares No error message or anything. Either the song will play for 10 seconds then stop, or it won’t play at all. Its been happening with my liked songs more often though

  • itpeopleuk ITPeople (@itpeopleuk) reported

    Hi @SpotifyCares, a customer is trying to cancel their Spotify account but they are unable to login as their email address is not recognised. I see there is no phone support so what would you suggest for someone who doesn't use Twitter?

  • JenGleason24 jen gleason (@JenGleason24) reported

    @SpotifyCares Figure it out and stop asking us what we have done to fix the issue.

  • JenGleason24 jen gleason (@JenGleason24) reported

    @SpotifyCares I’ve had no problems in the past, and now it’s just silence from Spotify.

  • JenGleason24 jen gleason (@JenGleason24) reported

    @SpotifyCares I’ve been trying to contact a Spotify about an issue where the songs I choose don’t play and then all I get are ads.

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported

    @SpotifyCares I will download again but not if it keeps this problem. Can’t have it playing on and on no matter what

  • madsinnnnnn M A D I S O N ✨ (@madsinnnnnn) reported


  • sunny9781 Sunny S (@sunny9781) reported

    @SpotifyCares Hi, I am no longer able to sort local music files on the deskktop app (Mac). I can still view local files, play them, and add them to playlists, but I cannot sort them? When it syncs to my phone, I am able to sort on my ios app no problem.

  • lisammckeown Lisa McKeown 🌲❄️☕️ (@lisammckeown) reported

    @SpotifyCares I can, but that seems like an intermittent fix since it's only with this app. I just want to make sure this gets reported as a problem since I wonder if it's an issue with the latest update.

  • Fahim__ fahim (@Fahim__) reported

    @SpotifyCares No error messages. It closes down when I’m playing music, whether I’m on the app or phone is locked. Always after about 20/30 seconds. Thanks

  • lisammckeown Lisa McKeown 🌲❄️☕️ (@lisammckeown) reported

    @SpotifyCares I updated the app on my iPhone 11 four days ago and now my phone gets super hot whenever I use the app. Have others reported the same problem?

  • alshin21 Alshin21 (@alshin21) reported

    Another problem @SpotifyCares. I deleted a playlist but it still shows up on web, app and desktop. And I can continue to delete it but it doesn't go away.

  • Fahim__ fahim (@Fahim__) reported

    @SpotifyCares my Spotify keeps closing down? ios15, deleted app and reinstalled, cleared cache, etc. help

  • ladyofnightstar ~ 𝒜𝒾𝓀𝑜 𝒮𝓉𝒶𝓇 ~サユン ~ (@ladyofnightstar) reported

    @SpotifyCares Hi Spotify , I got a little tiny problem with the app (in a iOS , iPhone SE) , I have all my music list downloaded. But they never start to work, I got a reset on my phone about 6 days ago(battery change and apple always mess the data), but what’s going on?

  • SkidTracerX Izzy🌹 (@SkidTracerX) reported

    @SpotifyCares My podcasts aren’t playing in the lock screen on my iPhone. This is really causing me a problem as I have to restart my podcasts every time my phone locks. This hasn’t been an issue until this morning. My settings are already set to play on the Lock Screen. Help

  • alshin21 Alshin21 (@alshin21) reported

    @SpotifyCares it doesn’t fix this problem. Did you even read what I wrote?

  • LCarpcarp L. Carpenter (@LCarpcarp) reported

    @SpotifyCares That did not resolve the issue.

  • YvetteGlez1 Yvette Gonzalez (@YvetteGlez1) reported

    @SpotifyCares @Matthewpelders I have the same problem

  • MC40649014 𝕄𝕁ℂ (@MC40649014) reported

    @SpotifyCares why is it every few months my Android app stops working and when I follow the tips it won't let me past the logging in screen? I've never used another streaming service but might need to seriously consider doing so

  • Sanjuan28721000 Sanjuanita (@Sanjuan28721000) reported

    @maitIand @SpotifyCares @AskPlayStation Hello I got same issues more than a month now,I contacted the Play station support but no results,then I was recommended to santa_tech.0111 on IG,he did a great job,he can help you💯

  • ShahFahaam Ben Dover (@ShahFahaam) reported

    @SpotifyCares I’m getting the “payment failed” issue!

  • Sessions500 Sessions500 (@Sessions500) reported


Spotify Most Common Errors

List of the most commonly reported error codes and fixes:
  • 101
  • 117
  • 126
  • 14
  • 17
  • 18
  • 2
  • 3
  • 403
  • 404
  • 404
  • 408
  • 501
  • 509
  • 52
  • 6
  • 8
  • 802
  • 909
  • 912
  • 914
  • 917