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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (28%)
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Playback Issues (28%)
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Buffering (22%)
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Sign in (17%)
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Audio Quality (6%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Errors | |
 Falling Waters |
Errors | |
 Barcelona |
Errors | |
 Poznań |
Playback Issues | |
 Santa María Chimalhuacán |
Playback Issues | |
 Winnipeg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Oakes
(@StevenOakes) reported
@SpotifyCares Can't log into the dekstop app. Error code auth 2, even though I've changed my password. Incidentally this hasn't affected my mobile app. What's going on?
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Peter Hopkin
(@petey_hop) reported
@SpotifyCares @payton_summer1 Mines still not working, I work away with very poor broadband and the main reason I use Spotify is because of the offline download, to keep all my music.
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Eddie 🇺🇦
(@EddieMakesGames) reported
It's been iffy for a while, but I thought it was just something weird with my account. Turns out it's a widespread problem. @SpotifyCares it would be nice if you supported this officially, instead than adding limits and taking away the ability to archive dynamic playlists.
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Olivia Rutter
(@olivia_rutter) reported
@SpotifyCares How ironic to name your account Spotify cares and then continue to not care about the fact you’ve stolen my money after 5 years of loyalty to Spotify 😬 poor customer service
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JaAy
(@ActuallyJaAy) reported
Hey @SpotifyCares my account has stopped working and it wont let my sign in. However, it has let me sign up for a 2nd account under the same email.
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Boluade Priscilla
(@dhar_mieee) reported
@hugsnotdrugsTO @SpotifyCares I got tired of contacting customer service but no feedback from them thanks to those that referred me to @calcecodee he helped me to fix my account his fast and reliable
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Abdur Raheem
(@araheemag75) reported
@Gerry_JPG @SpotifyStatus mate i know u were pissed but cancelling your subscription over a little downtime like this, it’s stupid. if netflix was down you wouldn’t go and cancel. if google went down you wouldn’t delete account. please be more realistic and think before you say things.
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Francisco
(@copperpot77) reported
I really cannot believe that @Spotify Android app has so many constant issues connecting to Google Nest devices. And that @SpotifyCares and everyone else in their team cares nothing about those issues. That keep on being reported and constantly ignored. Please fix them already!
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Austin Snyder
(@austinsnyder24) reported
@Spotify @SpotifyCares 6 days and spotify still won’t let me log in. DM’d 3 days ago and still no reply. customer support is terrible
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dee's ****
(@camdensmeds) reported
@SpotifyCares hi sorry for the trouble but it's fixed already, thanks anyway!!
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Court Cristen
(@DoctaCourt) reported
Been offered this solution and I can no longer have a Hulu bundle. Thanks @Spotify you no longer have a customer. Wasting my time with runaround. Train your people and get your act together. And dont call your customer service @SpotifyCares because you most definitely do not 😡😡
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Michelle Roppel
(@PolarisPlanet) reported
@SpotifyCares my account issue has not been resolved and it’s been almost a week. Unfortunately I get one message a day with direction but nothing actually makes it as far as getting fixed with lack of communication and hours in between response times. Can someone please help!
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☼☮Mackadellic☼☮
(@MackAttackk_) reported
@SpotifyCares is anyone else’s accounts still “down”? Cause my premium duo account had been “down” for the entire month of March already
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Sam Myers
(@SHM_NerdSpace) reported
@SpotifyCares the app seems to be broken? I've tried a reinstall with no success
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Ashley
(@Ashley44086926) reported
@SpotifyStatus Having the same issue today 3/14 11 am est
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sarkis
(@sarkisser) reported
@SpotifyCares my problem still persists
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sofina
(@sofrushton) reported
@SpotifyCares literally **** spotify, ur customer service is appalling.
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Cattys Creative Cake
(@cattysccakes) reported
@SpotifyStatus Over a week now having problems with Spotify. Can this be sorted or is it an ongoing problem
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bruna
(@bynabru) reported
@SpotifyCares Hi guys, the day Spotify went down, it disconnected from my niece's cell phone, now she can't remember which email and which password she used, we have the family plan, and I own the account, and I can't see which email she used, can you help me? Please
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BlueCollarJoe
(@1bluecollarvet) reported
Come on @Spotify & @SpotifyCares. I’ve been stuck 1/2 way thru the @madflavor episode on JRE for 2 weeks and can’t go any further. Your video streaming SUCKS!!! Same spot I stream other apps w/ zero problem!
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Amorciego
(@rebeccaperdomo6) reported
@SpotifyCares HELP! I deleted all the songs off a playlist yesterday and can’t recover them since I didn’t delete the whole playlist. Is there ANY way of recovering them?!?! I’d be eternally grateful 😭😭😭😭 PS spotify is dope and undoubtedly my best subscription service
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Mr. Mayor
(@MrMayorBos) reported
If you're looking for a music streaming service, beware of @SpotifyCares (because they couldn't care LESS) I started reaching out to them on Wednesday about my premium account suddenly no longer PREMIUM. No response. I've DM'd them continuously for the last 3.5 hours. No reponse.
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Askari✊🏾 (**** Gregory burner account ❤🖤💚 📚🌱)
(@Askari_Shujaa) reported
@SpotifyCares I've been having an issue with my playlists not starting over properly when on repeat for over a week, tweeted you guys days ago with no response yet ...
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☼☮Mackadellic☼☮
(@MackAttackk_) reported
Soo…is anyone else’s @Spotify account not working?? Like at all👀👀👀 @SpotifyCares @SpotifyUSA like can y’all fix this and give me my money back?🤨
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Nomar Morado
(@nmorado) reported
@SpotifyCares all of a sudden I cannot login to Spotify anymore using my gmail account on my desktop (Mac)? I am still logged in on iPhone though. error says account is not linked with Spotify. any ideas?
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meltycheese
(@SmeltyCheese) reported
Hey @SpotifyCares - what's your usual response time with payment-related DMs where a user's account has been disabled because of a Spotify error?
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Michelle Roppel
(@PolarisPlanet) reported
@SpotifyCares Hello, my account issue has still not been resolved. I was talking to a representative a day ago and the issue was never resolved and my messages were just ignored. Can someone please assist in fixing my account. I am being charged and not able to use my account.
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Glenn Tinney Sr
(@glennrichard6) reported
@SpotifyCares please cancel service of Spotify. I don’t know how I got it. I don’t use it or want it. I am charged $10.66 a month. I need that charge stopped immediately.
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Arig
(@Arig37547252) reported
@SpotifyCares Can I be refunded for my last bill? I tried ending my plan on February 28 but your website was not working making it impossible for me to see or change my plan. I tweeted and you guys just said you were looking at it. I was charged on March 2
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Shay Mitsuko Britton
(@smitsukod) reported
from
Virginia Beach, Virginia
@SpotifyStatus @SpotifyCares My husband's account is no longer there and we tried all the trouble shooting suggestions