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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Problems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Playback Issues (29%)
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Errors (26%)
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Buffering (22%)
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Sign in (17%)
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Audio Quality (6%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Sign in | ||
| Playback Issues | ||
| Buffering | ||
| Errors | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Jadderpam ❤️🇺🇦🇦🇲
(@SallyJadderpam1) reported
@SpotifyStatus Spotify's not working again! PLEASE fix it!
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lncuisitor
(@lncuisitor) reported
@SpotifyCares It's been over a week since you replied and got my information and I've heard absolutely nothing. What's the problem and what can actually be done about it? Suboptimal customer service experience so far.
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KayPopKraze | EXO-L for Life 🌹💎🆔️
(@KayPopKraze) reported
@__cocoexo__ @SpotifyCares they helped me big time when i was having problems so just wait and they will respond
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Brandon
(@bh51512) reported
@SpotifyCares You've broken something in the latest Android app (8.7.90.544). I had to downgrade to 8.7.84.382. After returning to my car the app forgets the song queue. It will finish the song I was listening to but then stop playing as if I only told it to play one song.
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landlord™
(@AriyoAhumuza) reported
@SpotifyCares i have an issue
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Quasi mota
(@thecaoticdjay) reported
@anujchhabra96 @spotifyindia @SpotifyCares I want to have issues like Anuj has 🥲
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Richard Petty
(@thebearded_gent) reported
@FloKiNY_ @Spotify @SpotifyCares I have premium and it was still down...seems to be back up and running now
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hahahaha
(@____killingjoke) reported
@SpotifyCares please check DM and resolve my issue. it's urgent.
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Rick Emmanuel
(@noobietechie) reported
@SpotifyCares I can't login to my Spotify account with my phone number.
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Eoin Horgan
(@EoinHorgan26) reported
@SpotifyCares Tried that last night same issue keeps happening 🙉
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Michael Lee ن
(@mlee747) reported
@SpotifyCares Website down? Trying to access with Chrome and getting the dreaded "403 Forbidden nginx" message???
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Not your ordinary account
(@adr_0210) reported
@SpotifyCares It doesn't resolve the issue after i try this
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Martin Seeler
(@martinseeler) reported
@SpotifyCares I get the error on desktop (web browser via Wifi) and on my android phone (Chrome, 5G). The native android app is working for me.
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g a b s
(@mgvegaaa) reported
And it’s all of the playlists or albums that I previously downloaded! It’s unfair that I pay monthly for a service I can’t enjoy, when the point of a Spotify premium account is that you can download the songs to listen to them when you don’t have internet @SpotifyCares @Spotify
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Zach Lankton
(@zachwritescode) reported
@SpotifyCares That's complete and total BS, it was working fine for weeks! Today you shut me down! This is my personal VPN with a static IP, with no other users but me and a few friends and family.
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Jhuzop
(@Jhuzop) reported
@SpotifyCares I've already tried that and I was told to report the playlist, however there is no option to report it for a bot problem
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FloKi 🏴☠️
(@FloKiNY_) reported
@thebearded_gent @Spotify @SpotifyCares Nope. Been down all morning. I thought maybe the greedy bastards were trying to make me sign up for Premium.
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OckA
(@Ock__A) reported
@__cocoexo__ @SpotifyCares I have the same issue on a Samsung Galaxy S10 with Spotify version 8.7.90.544
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Manman
(@Madman121940519) reported
@SpotifyCares Just to clarify, I’ve only had this issue ever since the latest Spotify app update.
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lucas
(@yoooolucas) reported
@SpotifyStatus bruh spotify web is down downdetector shows problems starting at like 3:30 this morning
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Elijah Collins
(@blckspkz) reported
@SpotifyCares The only option is to use the SP podcast page to upload the previous episodes. So the question is, how can radio DJs upload their episodes w/o SP takedowns? I already have the RSS feed, I just want to make sure my shows aren't taken down.
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Quasi mota
(@thecaoticdjay) reported
@anujchhabra96 @spotifyindia @SpotifyCares I want to have problems like Anuj has 🥲
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˙८ ˙🇦🇺SugaKookieOT7~Military Mum💜ᵇᵗˢᵃʳᵐʸ⁷🐳
(@SugakookieOT7) reported
@SpotifyCares @BTSstreamers @OT7_LOML This is a Global issue, I'm in Australia and its happening to moots around the world. We ALL do not suddenly need to clear our caches: upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111
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Anna Rey S.
(@anna_or_rey) reported
@SpotifyCares To clarify this, after some digging, these are not podcasts produced by Spotify and they are not ads which the podcast producers leave in for their own benefit. And to clarify further, I will drop any service that makes me listen to ads while also paying for a subscription like..
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Mariyam :))
(@__cocoexo__) reported
@SpotifyCares I updated my app I'll let you know If this problem occurs again
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Margaret Minervino
(@margi02) reported
@SpotifyCares guy webplayer not working is giving this message "upstream connect error or disconnect/reset before headers. reset reason: connection failure, transport failure reason: delayed connect error: 111" already cleared cookies cache etc.... SOS
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No one / Mourning KE
(@lanalanab0bana) reported
@SpotifyCares @joaozinak Same problem. Not working, even on different browsers...
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Not your ordinary account
(@adr_0210) reported
@SpotifyCares I have tried the solution and it doesn't resolve the issue
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Pablo 'Alias Toretto' Tostao
(@AtTostao) reported
@SpotifyCares No, you're not the ******* cavalry. The ******* cavalry are the poor Devs and IT team fixing the root of this issue on your side. This isn't a "you should do this to fix issue" it's a "we(Spotify) f**** up and will take a couple of weeks to solve it". Appreciate the concern, tho
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Sam
(@SamiWami91) reported
@SpotifyStatus @Spotify is there an issue with the app currently? I've forced stopped. Restarted my phone. Cleared my data. Turned wifi on and then off. It's not working. And then when it does, it only plays 1 song and then stops again. Thank you