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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (32%)
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Playback Issues (23%)
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Sign in (22%)
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Buffering (20%)
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Audio Quality (4%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Winnipeg |
Sign in | |
 Jacksonville |
Errors | |
 Guayaquil |
Audio Quality | |
 Miguel Hidalgo |
Playback Issues | |
 Vienna |
Buffering | |
 Versailles |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Gjoni
(@ChrisGjoni) reported
@SpotifyCares I can’t log into Spotify. Before that everything was greyed out. Paying for a service I can’t even use.
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Jennifer Hadlock
(@jencanquilt) reported
@SpotifyCares Are group sessions broken? Can’t hear anything when I join a group session.
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Lukey H
(@LUKEH084) reported
@OzzieoftheNorth @JakeLapham @SpotifyCares Same issue here mate. It’s driving me insane
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T.
(@TaraRome) reported
@SpotifyCares Version 8.6.84 on an iPhone XR and I get this issue on WiFi and On cellular data I have t-mobile
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Aussie of the North
(@OzzieoftheNorth) reported
@JakeLapham @SpotifyCares Anyone notice that if you log out of your Spotify app and try to login on cellular it says your password is incorrect? I reset my password so many times, before I tried logging in whilst on wifi and it worked… something it going on with the app
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cryptopimp_661
(@Cryptopimp661) reported
@SpotifyCares Can you guys figure out how to control the volume on your commercials do it matches the volume of the music that is currently played?? It is so annoying to have to rush to my phone or car to turn down the commercials because they are too damn loud!
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Lukey H
(@LUKEH084) reported
@joey_belcastro @SpotifyCares Any fix to this issue I’m having the same
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why it smell like badussy?
(@herrguap) reported
@SpotifyCares i cant logout ur app to login to my other profile
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Duncan Geere 🔰
(@duncangeere) reported
@SpotifyCares I don't want to hear other music after my album finishes. Please can you fix this problem?
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abby
(@abbyvda) reported
@SpotifyCares @ChrisGjoni My boyfriend is having the same issue!!!
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GrizzlyAdamsDFW
(@GrizzlyAdamsDFW) reported
@SpotifyStatus @SpotifyCares Everything is not better, there’s a serious problem! The least you do is announce there is an issue so we’re all not struggling to fix it on our end. I pay for this service and am not getting my moneys worth. We should get a free month of premium for this massive inconvenience.
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NelleB
(@NelleB1516) reported
@SpotifyCares I’m still having trouble using Spotify with my mobile data. I have no issues over Wifi, but as soon as I’m not on WiFi I can’t play any songs that I haven’t downloaded.
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Mitch Morrissey
(@MorrisseyMitch) reported
@Telstra What’s happening with the @Spotify telstra issue? @SpotifyCares
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Kiki
(@minoulechaton) reported
@SpotifyCares Hi - it seems Telstra jumped into my reply thread and are narrowing down the problem now they have enough info. Thanks for all your help! Cheers.
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Damo 🇮🇹
(@Damoitaliano) reported
@SpotifyCares Terrible, terrible servers at this point!!
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Jayde Stapleton
(@missJTS) reported
@SpotifyCares wouldn’t let me play songs signed out and it won’t let me sign in tried over 100 times?
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DW
(@DW_Reno) reported
@TeganMichelle @SpotifyCares Same issue. Did you ever figure out how to solve it?
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Jason McConnell
(@UMCjay) reported
@SpotifyStatus @SpotifyCares Been 5 days now can't even open the app with out my phone freezing. It's a Spotify problem. Not my phone problem.
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Melanie Dames
(@DamesMelanie) reported
@SpotifyCares can someone please respond to my DM? I sent one yesterday and no one has responded to me. I’m having issues with Spotify working on my 4G. Thank you!
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Bhagchand Meena🍁
(@arsh_sisodiya) reported
I have Visa card from @PaytmBank but unfortunately @SpotifyCares having issue processing payment from that Card too. It's frustrating when you have money but you can't buy premium subscription because that multi national company doesn't support Rupay cards,
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Isaac Lazaro
(@IsaacLazaro) reported
@mrarmstrong1987 @SpotifyCares Hi @SpotifyCares I have the same issue here. I can't log into spotify over mobile data. I also can't play songs over mobile data.
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Katrina Smallwood
(@treen_sy) reported
@DemiLeach4 @SpotifyStatus @SpotifyCares Had the same issue as well as not being able to select songs. Been going 4 days now….. on the verge of finding a new music streaming app. This is a joke!
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Grace
(@grace_uz) reported
@SpotifyCares having problems logging into the app on iPhone. Are there issues at the moment?
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Monica Muski
(@monicamuski) reported
@SpotifyCares Hey guys, serious issues w/my app for days, still not resolved (have downloaded it again and now won't accept my password...) help!
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cryptopimp_661
(@Cryptopimp661) reported
@SpotifyCares Can you guys figure out how to control the volume on your commercials do it matches the volume of the music that is currently played?? It is so annoying to have to rush to my phone or car to turn down the commercials because they are too damn loud!
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michael
(@GoukiW) reported
@SpotifyCares I'm having this issue where my spotify won't play any song and instead skips to an artist radio and every attempt to play a song i want or queued gets skipped automatically but no songs every play
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Qwin 99
(@Qwin_99) reported
@SpotifyCares I’m experiencing an issue with Spotify on iOS im unable to just select any if the songs in my play list I do have premium. I closed the app and reopened it to find that I had logged me out I went to log back it but now it keep saying that something went wrong If this can be fixed
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Jason
(@Jason28932000) reported
@SpotifyCares updated my app and it keeps crashing / closing out during songs. Samsung galaxy s21 ultra. Was working perfectly fine / never had this issue before the latest update.
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Maartin
(@Martint672) reported
@DamesMelanie @SpotifyCares I'm having the same issue too. Apparently, the issue is most common amongst those with the telstra network. Are you with telstra?
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🆒Walk Left; Don’t Run🆒
(@RampantCentrism) reported
@AmandaRPI @SpotifyCares Hi there @SpotifyCares, and update yet? We’re going on almost a week now of the app not working fully when using a cellular connection. Just tell us what’s happening and when it will be fixed! Why are we paying for an app that hasn’t worked properly for a week?