Spotify

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Problems in the last 24 hours

The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Spotify Outage Chart 02/20/2026 10:35

At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spotify users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Errors (25%)

    Errors (25%)

  3. Buffering (22%)

    Buffering (22%)

  4. Sign in (20%)

    Sign in (20%)

  5. Audio Quality (6%)

    Audio Quality (6%)

Live Outage Map

The most recent Spotify outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainBarcelona Errors
PolandPoznań Playback Issues
MexicoSanta María Chimalhuacán Playback Issues
CanadaWinnipeg Sign in
United StatesJacksonville Errors
EcuadorGuayaquil Audio Quality
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • AnjanBehera1 Anjan Behera (@AnjanBehera1) reported

    @SpotifyCares Not been able to login to my account via Android App. I have tried logging via the below options as I don't remember my password: 1. Phone number (Issue-OTP doesn't work) 2.Without password ( by getting link in the email ) (Issue-Link always expires) Pls help !

  • thestarboretum alex (@thestarboretum) reported

    @SpotifyCares hello, we were using @Spotify shared playlists for some themed jams, but since you changed it a little while back we are having a lot of trouble adding songs to playlists people make. For some, it never seems to work, for others, sporadically. Is it just us?

  • isaamotopapi isaac (@isaamotopapi) reported

    @SpotifyCares I got a new phone and I can't log back into Spotify. I put in my email and the correct password but it is not working 😕

  • OnwubaliliMezie Somebori's 1st Son (@OnwubaliliMezie) reported

    @SpotifyCares Hello. Please I want to subscribe for your streaming service, which Nigerian card do you suggest. I have tried GTBANK MasterCard, Flutterwave Barter Cards and UBA MasterCard. None of them worked. Please give me a suggestion. Thanks

  • triplemacaroni cheeseburger deluxe (@triplemacaroni) reported

    @GGSlavik @Spotify @SpotifyCares Spotify has had loading issues since forever for me... Android, iOS; same thing. So annoying.

  • iUlyssesAR Ulysses Rincon (@iUlyssesAR) reported

    @SpotifyCares No problem!

  • Wycksey1 Wycksey (@Wycksey1) reported

    @SpotifyCares so my premium ended and now all my playlists have been wiped and I can't access any artist pages or the like, everything just fails to load, have tried clearing cache and storage and reinstalling, issue persists across multiple accounts, no updates pending either,

  • ChadJoh23111783 Chad Johnson (@ChadJoh23111783) reported

    @SpotifyCares Guys, Spotify Connect is down AGAIN!

  • Quintyvdsteeen Quinty van der steen (@Quintyvdsteeen) reported

    @SpotifyCares I have problems with my account can you help me please? :)

  • MaleghemiJoseph 𝔐𝔞𝔩𝔢𝔤𝔥𝔢𝔪𝔦 𝔒𝔪𝔞𝔰𝔞𝔫𝔧𝔲𝔴𝔞, 𝔍𝔬𝔢 (@MaleghemiJoseph) reported from Lagos, Lagos State

    @ema_buike @SpotifyCares Yeah boss. Almost immediately. My issue is now with @FirstBankngr

  • spotifybtschart Spotify BTS Chart⁷ | PROOF IS COMING (@spotifybtschart) reported

    There is an issue with ‘Yours’ by Jin on Spotify. The song is not playing and is unavailable. Hopefully it will be corrected soon. @OfficialASTORY @SpotifyCares

  • Hi1212312123 John Smith (@Hi1212312123) reported

    Hey @SpotifyCares, The link to purchase premium is down across the site. I need ad free music by 9 AM Eastern Standard time 👀

  • saifelse Saif Hakim (@saifelse) reported

    @SpotifyCares I was on 1.1.78.765.g5ea20b00, but it looks like after manually upgrading to 1.1.85.895.g2a71e1b8, the issue went away 🥳. I didn't realize I was running an old version, and was surprised Spotify didn't auto-upgrade.

  • taekkufm v demo (@taekkufm) reported

    There is an issue with ‘Yours’ by Jin on Spotify. The song is not playing and is unavailable. Hopefully it will be corrected soon. @OfficialASTORY @SpotifyCares

  • MALizhxh MALiz | 10/06 | BTS COMEBACK (@MALizhxh) reported

    @BTSpotifyBrasil There is an issue with ‘Yours’ by Jin on Spotify. The song is not playing and is unavailable. Hopefully it will be corrected soon. @OfficialASTORY @SpotifyCares

  • MALizhxh MALiz | 10/06 | BTS COMEBACK (@MALizhxh) reported

    @BTSpotifyBrasil There is an issue with ‘Yours’ by Jin on Spotify. The song is not playing and is unavailable. Hopefully it will be corrected soon @OfficialASTORY @SpotifyCares Um

  • MALizhxh MALiz | 10/06 | BTS COMEBACK (@MALizhxh) reported

    @BTSpotifyBrasil There is an issue with ‘Yours’ by Jin on Spotify. The song is not playing and is unavailable. Hopefully it will be corrected soon. @OfficialASTORY @SpotifyCares Três

  • H_Kannazuki Hazael Kannazuki (@H_Kannazuki) reported

    @SpotifyCares Hello.. I have a problem with my account subscription. The problem is that I have continued my subscription on May 14th, but today my premium account suddenly stopped and asked for another bill, even though I already paid on May 14th.

  • bwokoo min d-17 (@bwokoo) reported

    There is an issue with ‘Yours’ by Jin on Spotify. The song is not playing and is unavailable. Hopefully it will be corrected soon. @OfficialASTORY @SpotifyCares

  • simalves Sim ⁷ ᴾʳᵒᵒᶠ💜ᴰ² (@simalves) reported

    @SpotifyCares I have the same problem on Mobile/Desktop/Browser too.

  • tattoostan1983 Andrew Jobling (@tattoostan1983) reported

    @SpotifyCares I seemed to have sorted the problem for now. Thank you for the reply and I will contact you if it happens again.

  • sharu_bangtan ₉₃sharu¹³ semi ia 👑🍊 (@sharu_bangtan) reported

    I just tried playing a yours focused playlist... It started playing then it stopped and a pop up came that the song is no longer available @SpotifyCares we can't access #yours by #jin of BTS ... Please fix this issue asap

  • lovemazeAle ᴾʳᵒᵒᶠαℓê⁷ッ Yet To Come 10/06 (@lovemazeAle) reported

    There is an issue with ‘Yours’ by Jin on Spotify. The song is not playing and is unavailable. Hopefully it will be corrected soon. @OfficialASTORY @SpotifyCares

  • 215FourFor4 215FourFor4 (@215FourFor4) reported

    @SpotifyCares tried to login on a new phone and my libraries are gone username artificial07 thanks!

  • galcancook Erin Galvin (@galcancook) reported

    @SpotifyCares Spotify is not working both on my desktop and the downloaded app. It appears to be stuck on loading an ad and will not progress afterwards. I have tried all troubleshooting steps; they do not resolve my problem. What do I do at this point?

  • MALizhxh MALiz | 10/06 | BTS COMEBACK (@MALizhxh) reported

    @BTSpotifyBrasil There is an issue with ‘Yours’ by Jin on Spotify. The song is not playing and is unavailable. Hopefully it will be corrected soon. @OfficialASTORY @SpotifyCares

  • Sanehussain Rameez Hussain (@Sanehussain) reported

    @SpotifyCares Spotify on my S22 is unusable while streaming. The internet is stable, but once the screen is locked the streaming pauses frequently. Very frustrating. No problem on iOS though.

  • sawakomala 𝓑𝓵𝓾𝓮𝓓𝓪𝓲𝓼𝔂 (@sawakomala) reported

    There is an issue with ‘Yours’ by Jin on Spotify. The song is not playing and is unavailable. Hopefully it will be corrected soon. @OfficialASTORY @SpotifyCares

  • emartin1215 Earl Martin (@emartin1215) reported

    @SpotifyStatus YOU ARE DOWN IN FISH CREEK, WI

  • yesdcotchin DG (@yesdcotchin) reported

    @SpotifyCares I did that, and it's still not working. I can click the options that are visible, but I can't scroll across the bar to look at other genres (same as before the reinstall)