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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spotify users through our website.
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Errors (41%)
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Sign in (31%)
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Playback Issues (20%)
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Buffering (8%)
Live Outage Map
The most recent Spotify outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rouen |
Sign in | |
| Nevers |
Sign in | |
| Saint-Médard-en-Jalles |
Sign in | |
 Zapopan |
Playback Issues | |
 Miami |
Playback Issues | |
| Manalapan |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Rival
(@rivaltweet) reported
@habstrakt @Spotify @SpotifyCares Ah ye g(old) issue I feel you
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blank
(@liv_laugh__lov_) reported
@Spotify @spotifyindia @SpotifyCares I am unable to login to my spotify account please help me out to recover the same. Hoping for a reply asap.
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Jordan M
(@ChimeranHybrid) reported
@SpotifyCares @Spotify having an issue with trying to listen to a podcast, I get to the end of an episode & it doesn't continue to the next one, it goes to the trailer for the podcast & is stuck at 27 sec & does nothing. Need a fix for this issue please.
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Mikeraffone
(@Mikeraff0ne) reported
@SpotifyCares Why will your support team not assist with web player issues? They will not help unless I download an app when the issue I am having is with the web player.
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𝓐𝓷𝓷𝓐𝓡𝓶𝔂 🇷🇺
(@AVRoRA_OT7) reported
Hello @Spotify, @SpotifyCares @BIGHIT_MUSIC, We have noticed that the song ‘Still With You’ by BTS Jungkook has been illegally uploaded on a Spotify profile named "Erenity" and "ExotiiC-". This is a violation of copyright. Please take a look into this issue. Thanks.
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Shane Schleger
(@ShaneSchleger) reported
@SpotifyCares having a big problem syncing my local files. The option under settings keeps toggling from on to off whenever I restart the app.
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Corey McNair
(@mc_nair) reported
@SpotifyCares This music was literally streaming yesterday on your service and just discovered this. Bring back @AlexanderO_Neal on Spotify.
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Autistic Yeezy
(@autisticyeezy) reported
@SpotifyCares I’ve sent you a few and now on my 4th customer service rep
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BrendaBrenda
(@brebow57) reported
@SpotifyCares @328i_E36 The Problem Must be on your end I did everything and and more It’s still down
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BrendaBrenda
(@brebow57) reported
@SpotifyCares @328i_E36 Is Spotify down again
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FES
(@EsperMunch) reported
@SpotifyCares it actually wasn't a spotify issue, it had something to do with my internet provider. I can play all my songs now.
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Mikeraffone
(@Mikeraff0ne) reported
@SpotifyCares Already tried, same issue, the issue is that playlists don't create properly. It either tells me "something went wrong" and creates a blank playlist or only adds 50 songs to the playlist (should have many more)
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JJ
(@JJ63354299) reported
@SpotifyCares Is there currently issues with Android devices right now? I'm having daily issues with music randomly stopping and starting despite having it downloaded. Also having issues with downloaded playlists/albums not loading on my screen
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red bullet
(@ywnjjk) reported
Hello @Spotify, @SpotifyCares @BIGHIT_MUSIC, We have noticed that the song ‘Still With You’ by BTS Jungkook has been illegally uploaded on a Spotify profile named "Erenity" and "ExotiiC-". This is a violation of copyright. Please take a look into this issue. Thanks.
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whenhecallsmekitten
(@whenhecallsmeki) reported
@SpotifyCares having trouble adding to my premium family account. I had removed user and now adding back on; OS is moto g stylus.
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The Chumpasaurus
(@TheGrumpasaurus) reported
@SpotifyCares it's clear you're all on Apple Music or something because if you used Spotify, you'd have fixed the problems by now!
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Michael Smith
(@Michael91515671) reported
@Aljaffa @SpotifyCares Hope you remember the login details to your account? Kindly reach out cyber support team Bruce Willis on Whatsapp +1816-485-6807 for help.
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Tyrael
(@Yabacaginsi) reported
@SpotifyCares Spotify keeps corrupting SD Cards. Help Desk keeps telling to clear caches and reinstalling the app which doesn't solve the issue at all. Community is filled with same unsolved issue as people keep spending money on new SD cards or phone repairs.
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Nonso/M.F.P( c0mms open)
(@made_from_color) reported
Bro @Spotify @SpotifyCares could you please rectify your issues, me I agreed 450 a month I don't like how I keep seeing double debits up to 1k I agreed for the student plan cos I'm a student abeg I don't have the money for this stress, biko return it
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Synxia
(@Syncsy2) reported
@SpotifyCares kicked off my account and cant log in been trying for ages and now comes up with an error :(
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RM
(@rrrtesfj221) reported
Hello @Spotify, @SpotifyCares @BIGHIT_MUSIC, We have noticed that the song ‘Still With You’ by BTS Jungkook has been illegally uploaded on a Spotify profile named "Erenity". This is a violation of copyright. Please take a look into this issue. Thanks
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Ashley Wilson
(@wilson12809) reported
@SpotifyCares I have a family account, but my husbands login isn’t working. I need a list of all log in sis my account please
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Katherine Hazel 🔶🇪🇺
(@Frin_McFrinface) reported
@SpotifyCares The issue seems to have been fixed now. It seemed to be SD card related.
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justinho
(@justinho) reported
@SpotifyCares That actually worked - logging out all devices. Thank you. Any idea what can cause that issue as that's the first time it's occurred for me?
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stream stay alive
(@rvvjjk) reported
Hello @Spotify, @SpotifyCares @BIGHIT_MUSIC, We have noticed that the song ‘Still With You’ by BTS Jungkook has been illegally uploaded on a Spotify profile named "Erenity" and "ExotiiC-". This is a violation of copyright. Please take a look into this issue. Thanks.
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Deb Lofton
(@soccernumber20) reported
SpotifyCares Customer Service requested now please
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Wizard
(@vishalrao_2003) reported
@SpotifyCares unable to open the web player. getting the the following error - upstream connect error or disconnect/reset before headers. reset reason: connection failure
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Matt Kovacic
(@mattkovi) reported
@328i_E36 @SpotifyCares You’re having the same issue? I went through a lot of troubleshooting with them and we solved nothing
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Odidioma
(@LoluAndre) reported
@SpotifyCares @rommy_idgaff All my cards are not working. Any solution ??
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Mikeraffone
(@Mikeraff0ne) reported
@SpotifyCares Why will your support team not assist with web player issues? They will not help unless I download an app when the issue I am having is with the web player.