Starlink Outage Map
The map below depicts the most recent cities worldwide where Starlink users have reported problems and outages. If you are having an issue with Starlink, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Starlink users affected:
Starlink is a satellite internet constellation constructed by SpaceX providing a low latency, broadband internet system to meet the needs of consumers across the globe.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 13 |
| Seattle, WA | 12 |
| Atlanta, GA | 10 |
| Chicago, IL | 10 |
| Dallas, TX | 9 |
| Phoenix, AZ | 7 |
| Los Angeles, CA | 7 |
| San Jose, CA | 7 |
| Lyon, Auvergne-Rhône-Alpes | 6 |
| Fort Worth, TX | 6 |
| Kansas City, MO | 5 |
| Orlando, FL | 5 |
| Denver, CO | 5 |
| Indianapolis, IN | 5 |
| Ashburn, VA | 5 |
| Brisbane, QLD | 4 |
| Berlin, Land Berlin | 4 |
| Toronto, ON | 4 |
| Houston, TX | 4 |
| New York City, NY | 3 |
| Calgary, AB | 3 |
| Portland, OR | 3 |
| Kansas City, KS | 3 |
| Marietta, GA | 3 |
| Charlotte, NC | 3 |
| Oklahoma City, OK | 3 |
| Memphis, TN | 3 |
| San Antonio, TX | 3 |
| San Diego, CA | 3 |
| Grigny, Auvergne-Rhône-Alpes | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Starlink Issues Reports
Latest outage, problems and issue reports in social media:
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Jose Calderon
(@JoseCal97783471) reported
@Frontier internet service provider is TRASH. If you live in Palmdale/Lancaster don't even bother with this piece of ***** matter of a company. If you have time, get something like Starlink internet.
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🇺🇸Ronsamp🏳️🌈✡️🚑⛑️🤠
(@CuriosHuman) reported
Which is better my Starlink router or get another mesh like ORBI? I live in a small house but reception is slow in other rooms #Starlink
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Mark van Buskirk
(@MarkvanBuskirk3) reported
@LakotaMan1 Are you guys able to get some decent internet out there? Does stuff like starlink help at all with that? I can see a lot of people wanting to be patrons, know more, feel connected and help improve things.
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Toni Quinn
(@MDCNWMN) reported
@elonmusk Starlink customer service sucks! I was sent an email for confirmation of eligibility which I didn’t see and I haven’t received my refund. It’s nearly impossible to contact customer service on your website and when I finally found it, it wouldn’t process the message.
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Robert Babbage
(@SobertoBobracho) reported
@Suhail The comp for Starlink customer support would be Time Warner Cable. Pains me to say because of how excited I was about the offering and how long I waited for it. Elon has a massive customer service problem that I really hope he can fix.
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Steve_Castlebar
(@Steve_Castlebar) reported
@elonmusk No Starlink service since 7am today over 54degess North , Ireland
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Michael Girdley
(@girdley) reported
@trengriffin Your talk about churn here for these cellular companies got me thinking: Are they in big trouble from the LEO starlink and future satellite competitors offering cell service at some point? (Sorry if this is off-topic)
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Recast
(@recastfn_) reported
@CetricyFN @FakeMinit the only reason my partetns bought starlink is cus its the only provider in our area since we moved on the newer side of town where they still building buildings n ****
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NotJohn
(@SpaceNotJohn) reported
@BellikOzan @Robotbeat I'm looking forward to the first meaningful payload per variant. First full Starlink load, first necessary refueling, first customer payload, first paying passengers. Etc. The proving firsts are like the Enterprise flights. Necessary but little excitement.
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Luke Fortier
(@LukeSchluff) reported
@elonmusk I know this is a shot in the dark but I am having an issue with my starlink. I purchased it but sent the confirmation to an old email that doesn’t exist and not I can’t set up an account. I have the satellite and have the internet going but I can’t edit or buy anything
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Don Smith
(@VainOleBain) reported
@ColleenDoran @Netflix_Sandman I had a lot of problems getting decent internet at my rural MS home. Finally got decent limits with fixed wireless. And I’ve heard great things about Starlink where it’s available. Oh, and I guess I’ll watch Sandman eventually.
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Space Pirate
(@SpaceShanties4u) reported
@Blackprojects @kenshi_cv @Brodie_Friesen Yet those couple of instances have our way more junk I'm space. Satellite impact on skies for astronomers isn't a starlink unique problem, yet, yes it's a problem, and given starlink has a lot of sats going up they have invested more than anyone else in mitigating the issue
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🏴☠️ RebelArms.Eth ⚔️
(@RebelArms_eth) reported
Was watching the full send episode w/@elonmusk. He said something that got me to thinking. The waitlist is based off areas that have too many subscribers.. At what number of subs connected to a subset of nodes before you start having QOS issues? #Starlink
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Papastreck
(@MattStrecker) reported
@elonmusk Hope that’s carrying Starlink satellites. Because my service is decreasing
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Jose Calderon
(@JoseCal97783471) reported
I can't believe I live here in the USA/CA Lancaster and haven't been able to get internet service with @Frontier internet service provider, but people in war torn Ukraine are able to get internet with Starlink. What a GARBAGE company @Frontier is.