Starlink Outage Report
Why is my Starlink service not working?
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Starlink is a satellite internet constellation constructed by SpaceX providing a low latency, broadband internet system to meet the needs of consumers across the globe.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Starlink reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Starlink. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Starlink compensate me for the outage?
The recent Starlink outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Starlink if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Starlink has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Starlink users through our website.
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Internet (54%)
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Total Blackout (25%)
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Wi-fi (12%)
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E-mail (5%)
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TV (3%)
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Phone (1%)
Live Outage Map
The most recent Starlink outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
 Paris |
Internet | |
 Seattle |
Internet | |
| Atlanta |
TV | |
 Perth |
||
| Fredericton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Starlink Issues Reports
Latest outage, problems and issue reports in social media:
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Lou Sizer
(@S2000LS) reported
@elonmusk Please get my StarLink service up in VA.
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Onur Memis
(@onurmemis17) reported
@KenKirtland17 Once spacex starts putting customer payloads on starlink sats it over for probably all of them, except maybe rocketlab.
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Duganinja
(@duganinja) reported
Texas citizens pay exorbitant prices already and to barely get broadband. And their internet options, if they aren't in a major city which is almost 25% of Texans, are being forced to rely on intermitent phone service, Hughesnet or Starlink satellite.
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Steve_Castlebar
(@Steve_Castlebar) reported
@SpaceXStarlink No Starlink service at all today at 52 degrees North , total blackout , customer services on the missing list ??
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Michael Girdley
(@girdley) reported
@trengriffin Your talk about churn here for these cellular companies got me thinking: Are they in big trouble from the LEO starlink and future satellite competitors offering cell service at some point? (Sorry if this is off-topic)
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Fish
(@bdfish24) reported
@n_kramer @ive_m5 call was nothing particularly special/eye opening was a couple Q related to competition, which they mostly shrugged off as a non-issue as normal; basically starlink a long ways off from even remotely being a threat + the huge amount of legacy that have 0 connectivity yet
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Rixx Javix
(@RixxJavix) reported
@SpaceXStarlink Over 90% of buildings and businesses in the local community have been condemned. And very little help is getting through, they have the Starlink network, they just need the hardware delivered
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Don Smith
(@VainOleBain) reported
@ColleenDoran @Netflix_Sandman I had a lot of problems getting decent internet at my rural MS home. Finally got decent limits with fixed wireless. And I’ve heard great things about Starlink where it’s available. Oh, and I guess I’ll watch Sandman eventually.
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🇺🇸Ronsamp🏳️🌈✡️🚑⛑️🤠
(@CuriosHuman) reported
Which is better my Starlink router or get another mesh like ORBI? I live in a small house but reception is slow in other rooms #Starlink
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Keno 🦇🔊
(@0xKeno) reported
Hey @elonmusk, when will we get full @Tesla and @SpaceX Starlink support in #Bahamas ?
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Mark van Buskirk
(@MarkvanBuskirk3) reported
@LakotaMan1 Are you guys able to get some decent internet out there? Does stuff like starlink help at all with that? I can see a lot of people wanting to be patrons, know more, feel connected and help improve things.
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James Hatfield | 🤖🚕👤
(@_jameshatfield_) reported
@AstroKatie @EMSL Too bad there’s no Starlink satellite in the frame, then I’d be impressed.
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Steve_Castlebar
(@Steve_Castlebar) reported
@elonmusk No Starlink service since 7am today over 54degess North , Ireland
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Dave Lipke
(@DaveLipke) reported
@Suhail 100%. Starlink operations and customer service has made Comcast look like the Ritz. I considered buying a $200k solar roof too, but pre-sales support was about the same as Starlinks’ CX.
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Toni Quinn
(@MDCNWMN) reported
@elonmusk Starlink customer service sucks! I was sent an email for confirmation of eligibility which I didn’t see and I haven’t received my refund. It’s nearly impossible to contact customer service on your website and when I finally found it, it wouldn’t process the message.
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NotJohn
(@SpaceNotJohn) reported
@BellikOzan @Robotbeat I'm looking forward to the first meaningful payload per variant. First full Starlink load, first necessary refueling, first customer payload, first paying passengers. Etc. The proving firsts are like the Enterprise flights. Necessary but little excitement.
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ToddYak
(@YakTodd) reported
Elon Musks Starlink has by far the worst customer service I’ve ever encountered. It’s basically nonexistent.
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Ezra 'God' Olubi
(@0x) reported
@TheLonesomeGod @ChijiokeD never implied i'm letting go of ipnx as my primary link. starlink can't match the speeds of my current ipnx subscription. also, latency.
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Kim Plowright
(@mildlydiverting) reported
@purplesime Yeah, even via dongle we have issues (campus full of mobile phones, innit). Next-door neighbour got StarLink, he was so desperate!
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Crosstalk Solutions
(@crosstalksol) reported
@lachances I had an issue with my Starlink setup where the Ethernet port would only negotiate at 100Mbps half duplex. That's fixed, so I can connect my dish directly to the network. For the NEW form factor dishes (the rectangular ones), the Ethernet adapter is sold separately.
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🏴☠️ RebelArms.Eth ⚔️
(@RebelArms_eth) reported
Was watching the full send episode w/@elonmusk. He said something that got me to thinking. The waitlist is based off areas that have too many subscribers.. At what number of subs connected to a subset of nodes before you start having QOS issues? #Starlink
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Space Pirate
(@SpaceShanties4u) reported
@Blackprojects @kenshi_cv @Brodie_Friesen Yet those couple of instances have our way more junk I'm space. Satellite impact on skies for astronomers isn't a starlink unique problem, yet, yes it's a problem, and given starlink has a lot of sats going up they have invested more than anyone else in mitigating the issue
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Arve 🦾 🇳🇴 ㊷ 🦊❤️
(@captainarve) reported
@elonmusk Do you need to get Starlink V2’s up before opening Norway 🇳🇴 to Starlink service, @elonmusk ?
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Hambone Sutton
(@gopcman63) reported
@elonmusk And I thought you had vision, that’s why I dropped Spectrum to support you. Maybe I should just return my StarLink shipment that’s expected to arrive this week. Why give my money to Mr. Magoo.
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Luke Fortier
(@LukeSchluff) reported
@elonmusk I know this is a shot in the dark but I am having an issue with my starlink. I purchased it but sent the confirmation to an old email that doesn’t exist and not I can’t set up an account. I have the satellite and have the internet going but I can’t edit or buy anything
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Carl
(@kal_567) reported
@xlcarthen @KeeleyFox29 @FOX29philly lol, ok well do dish or Starlink then, or amp up your cell phone service to use as a replacement internet source for 3 months. As long as you switch and don't go back for 3 months you're treated as a new customer (not ripped off)
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Ash
(@ashwinibirla) reported
@unusual_whales Starlink will go BK. They better raise at least $10B. Terrible idea. Will work on planets that don’t have humans yet. 98% don’t need it. The 80% of 2% can’t afford $599 terminal and $100/mo
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US Presiding
(@UPresiding) reported
@Rainmaker1973 I have sketchy signal so couldn’t watch whole thing, turns out when they using you for NFTs a Starlink isn’t part of the package. Keeps them in power actually. FBI where are you? Anywho… comment is… I want my man to have this body and we jump together. Can sim be woman next? 📧
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Recast
(@recastfn_) reported
@CetricyFN @FakeMinit the only reason my partetns bought starlink is cus its the only provider in our area since we moved on the newer side of town where they still building buildings n ****
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Robert Babbage
(@SobertoBobracho) reported
@Suhail The comp for Starlink customer support would be Time Warner Cable. Pains me to say because of how excited I was about the offering and how long I waited for it. Elon has a massive customer service problem that I really hope he can fix.