Starlink Outage Report
Why is my Starlink service not working?
No problems detected
If you are having issues, please submit a report below.
Starlink is a satellite internet constellation constructed by SpaceX providing a low latency, broadband internet system to meet the needs of consumers across the globe.
Problems in the last 24 hours
The graph below depicts the number of Starlink reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Starlink. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Starlink compensate me for the outage?
The recent Starlink outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Starlink if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Starlink has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Starlink users through our website.
-
Internet (55%)
-
Total Blackout (23%)
-
Wi-fi (13%)
-
E-mail (5%)
-
TV (4%)
-
Phone (1%)
Live Outage Map
The most recent Starlink outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Starlink Issues Reports
Latest outage, problems and issue reports in social media:
-
sherman durett
(@DurettSherman) reported
@elonmusk We paid 9 months ago, still no news on our starlink. No way to contact anyone, no news, nothing.... We live in the US and still can't get internet. Hughes net is garbage, please help us @elonmusk
-
Thomas Gouverneur
(@tgouverneur) reported
So.. while browsing the internet about why my #starlink was slow, I found out that if the cables connections are a bit loose, it significantly decrease the performance. (1/3)
-
Roger Whitehouse
(@Vertigo101) reported
@sciam @elonmusk One of the biggest problems with Starlink is the obstructions. Thousands of users will suffer frequent obstructions due to trees. Not everyone can fish out the money to remove the trees. My home spent $4500 so far and need to spend another $4500 to be obstruction free :/
-
Marsonaut
(@PerAsperaAdMars) reported
@Chloe_Mathon @SotirisG5 @SciGuySpace Initially, OneWeb also wanted to provide a user service. They just didn't agree with Elon Musk and he decided to create a Starlink, which simply pushed OneWeb out of the market without a chance, so they had to look for another one.
-
DAZ PFIZER
(@daz_tazer) reported
@EddyRhead problem that space-x starlink.
-
amrita 🪶
(@amritabithi) reported
Here is what I think but maybe somebody can tell me why I am wrong. So we have Starlink, space based internet router satellites. Because the equipment is in space, it has to send data to the customer using UDP packets only, because they cannot acknowledge the packets arrived -
-
amrita 🪶
(@amritabithi) reported
Here is what I think but maybe somebody can tell me why I am wrong. So we have Starlink, supposedly space based internet router satellites. Now because the equipment is in space, it has to send data to the customer using UDP packets, which would produce terrible signal quality.
-
Akhil Rao
(@ThatAkhilRao) reported
The business case for Starlink isn't just about the telecom service making money. It's about the constellation adding overall value to SX, *including* through its effects on launch cadence. The overall business case is likely better than the telecom-only picture would suggest.
-
Emily Kelly-Zavitz
(@ebkz) reported
@jeff_foust @SpaceXStarlink Why the hell can I not get a hold of starlink Canada. I was supposed to have an installation in August and it's never happened and I am not able to get a hold of anybody what the hell poor customer service questioning your service.
-
Thomas wijgerse
(@ThomasWijgerse) reported
@Mechdave @JareelSkaj @jeff_foust As someone with knowledge of the aerospace industry I can with certainty say, that starlink sats are quantity over quality for a company that can launch hundreds and doesnt care if they fail. Most commercial satellites, the ones airbus specializes in are much more capable.
-
Gabriel
(@manageurproduit) reported
@SpaceX, is it possible to use the starlink service in holidays or it is dedicated to a specific address?
-
Joy Ashford
(@joyashford) reported
@SpaceX I'm missing my #starlink order you shipped out! Suffering it out with rural internet as I tweet this. Please send help.
-
Gonzalo
(@Gonzalitus) reported
@elonmusk I support you entirely! already signed to get my Starlink connection. Ignore the mediocre people trying to stop what you're doing. Lots of us believe in you! - Te mandaría B̶E̶Z̶O̶S̶, pero somos HOMBRES 💪
-
Farul
(@FirdausFarul_) reported
Starlink is actually a very good idea to covering the internet of the isolated part of Indonesia. lower cost of infrastructure+easy to setup. $100/month for 150MBps down and 20 Mbps Up is ******* big deal, split that bill and speed for 10-15 people, then boom. cheap-accesible net
-
Donna Marie
(@Donnare82104283) reported
@RealMattCouch @Therealbp65 Starlink hasn't launched lately. That looks like something loosing orbit and coming down. Maybe a starlink satellite gone rouge. Crazy
-
Emily Kelly-Zavitz
(@ebkz) reported
@SpaceXStarlink I'm very disappointed in your customer service. There is no contact number for customer care. So I can't find out the status of my installation that was supposed to happen in august. Already I am now disappointed in Starlink.
-
Derek
(@_Zam15_) reported
@JoshDWalrath A real use case for Starlink and 5G, more so Starlink if there is a regional outage. Would love a full of the grid power/internet setup
-
Reece 🚀
(@astro_reece) reported
@TJ_Cooney I share the same type of nerves between crewed launches and launches with irreplaceable scientific payloads. If we lose a Starlink mission, for example, I'd be like 'oh that sucks, on to the next one'. But losing JWST would be devastating. I felt the same way about Perseverance.
-
Rob Gil
(@beardbrewery) reported
It's a bit annoying that you cant configure DHCP network settings on #starlink @SpaceX. 192.168.1.0/24 overlaps with tons of home network device defaults.
-
Lauren Weinstein
(@laurenweinstein) reported
@tevslin @jeffjarvis A significant difference: Fiber speeds are comparatively reliable as normally provisioned. Starlink will need to constantly up its game to maintain service levels as more users come online, the costs of continuous satellite replacements make the long-term viability problematic.
-
Just me
(@InformedInquiry) reported
@jeff_foust This is nice...but when will Starlink give some authoritative information on roll out to those of us that faithfully put down our deposit in February. All of these meaningless sound bytes are wearing a little thin.
-
Elijah Karanja
(@ElijahK97881048) reported
@wapodavenport Jerk besos has always been good with memos, case in point. There's nothing germane to issue at hand, Starlink...I also don't think it's a good idea to open the can of worms that is conduct, or in Amazon's case, the lack thereof.
-
Todd Wagner
(@ToddWagner59248) reported
Just got Starlink set up. Speed tests are much better than current provider. Time will tell on stability and if the speed is worth it
-
SraM 🔋
(@SraMYaguchi) reported
@thesheetztweetz @SATELLITEDC Starlink intends to become a network service provider... cc @heydave7
-
Sotiris
(@SotirisG5) reported
@Chloe_Mathon @SciGuySpace Oneweb vs Starlink sats are an indication. 17 times worst than Starlink per Shotwell at several times the price per sat.
-
𝔩𝔢𝔬𝔫𝔞𝔯𝔡𝔬 𝔇𝔦 𝔠𝔞𝔭𝔯𝔦𝔬
(@leonardobragga) reported
@thesheetztweetz @SATELLITEDC ******** that Starlink satellites still need antennas for signal capture
-
Chloe Mathon 🚀
(@Chloe_Mathon) reported
@PerAsperaAdMars @SotirisG5 @SciGuySpace Don't try to compare SpaceX to OneWeb, they are very different in their market approach Lot of Starlink failed, OneWeb units never failed, the price is an indication but it depends of the customer needs, as I said, OW & Starlink don't have the same needs
-
Brojito
(@Brojito2) reported
Internet sucks, went to a public library to work Wen Starlink?
-
Toffy Top
(@verybadpig1) reported
@JulioMTNeuro It already happen at Neuralink x Tesla Bot. If Elon succesfully link Tesla Robots & Vehicles with Starlink, it would be impossible to shut the system down.
-
AmericaHQ2Exotic
(@TomLeb) reported
@samueljweber @torybruno This isn’t like anything they have done. And it looks useless. The biz model is unproven. The costs are not going to be cheap when venture capital starts to want a return. SpaceX has never proven profitable. It’s starlink is a huge risk to the cash flow company