Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nantes, Pays de la Loire | 1 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Argelès-Gazost, Occitanie | 1 |
| Amiens, Hauts-de-France | 2 |
| Bainville-aux-Miroirs, ACAL | 1 |
| Pons, Nouvelle-Aquitaine | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 2 |
| Chassy, Bourgogne-Franche-Comté | 1 |
| Saint-Yrieix-sur-Charente, Nouvelle-Aquitaine | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Toulouse, Occitanie | 1 |
| Paris, Île-de-France | 11 |
| Chemillé-Melay, Pays de la Loire | 1 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Gif-sur-Yvette, Île-de-France | 1 |
| L'Isle-Jourdain, Occitanie | 1 |
| Vernouillet, Centre | 1 |
| Dijon, Bourgogne-Franche-Comté | 1 |
| Sotteville-lès-Rouen, Normandy | 1 |
| Antogny-le-Tillac, Centre | 1 |
| Tuxtla, CHP | 1 |
| San Juan de Alicante, Valencia | 1 |
| Dreux, Centre | 1 |
| Vittel, ACAL | 1 |
| Formerie, Hauts-de-France | 1 |
| Aberdeen, Scotland | 1 |
| Rouen, Normandy | 1 |
| Brussels, Brussels Capital | 2 |
| Faversham, England | 1 |
| Madrid, Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
-
Gærsstapa (@gaersstapa) reported@allefornication @Zoroarts @Steam Well that's the thing, replayability does include wasting the players time, but the player doesn't mind because usually they unlock new things (skills, characters, cards, paths, etc). Blue Prince is a good example- 1 going through of the game is fairly short, however through subsequent playthroughs you unlock new cards/rooms and this opens up new paths of progression. Now in a slop game, which are highly focused on online/co-op experiences, they are generally short, a round of Meccha Chameleon lasts like 10 minutes all together, and that's it, games done. However the reason players keep going back is because of that online experience, which in itself creates new adventures and paths and opportunities. Now you've gone from 10 minutes, to 2, 5, 10+ hours of gameplay all on the same short loop and a handful of maps. And this game apparently does not have that replayability factor, if I were the dev, even though I've had a highly successful launch (most indies sell about 2000 copies on average I think) selling many hundreds of thousands of copies, even with that high refund rate, I would sit there and try and figure out why people are refunding firstly, and secondly why is my player count low. Are those things I can fix or are they things for me to learn going into my next game. And its ok btw, I had to make dozens of demos, and game jam games before I had an idea that was solid enough for people to play. So on that one fair do's to him, however you don't ask for a system to be upended on the basis of a handful of reviews that took the piss against potentially many others that refunded because they thought your game sucked. So when I say pad it out that does not just mean add **** for shits sake, which is what people think because they aren't developers, but it also means how can I create a more engaging gameplay loop, how do I attract my target audience, how do I keep them having fun. And if you haven't answered these questions, what are you doing. And gameplay loops btw aren't long, they are often anywhere from a minute to 10-20 minutes. Break down any game that you've played and you realise this is the case, even open world games when you might get dozens to hundreds of hours of game time.
-
ZoroTheWingWam🇮🇪🩵🪽 (@Zorothewingwam) reported@Zoroarts @Steam This seems like a you problem
-
Dani (@sqronce) reported@Zoroarts @nieyter19 @Steam Some would believe evidence, and some wouldn’t. Receipts help with claims. While you’re trying to prove claims, I’m still waiting on evidence of all the reviews boasting of refunding after completing in under 2 hours, showing that this form of refund was a wide spread issue.
-
ZeeLee3D (@zeelee3D) reported@ManthosLappas This is why @valvesoftware and @Steam desperately need to revamp the review system. It's so broken, and the binary up or down leaves no room for truth. This reviewer is also weak, just don't leave a review if it's not your kind of game. "I hate seafood, and I really didn't like the lobster dish that I chose to order" is absolutely worthless to everyone. We need a neutral button for reviewers who think they're helping the devs with feedback (you should join their discord instead), and people like this that just want to hear themselves talk.
-
Bob The Builder (@BobTheBuilderjs) reported@IntCyberDigest Cyberleek shot dead by steam support as rockstar support is dogshit Thank you for your service once again @Steam
-
NADIM_GS (@NADIM___GS) reported@ArmaPlatform @Steam when will the problems with Arma Reforger that occurred after update 1.7 be fixed? We can no longer play on mod servers. You've ruined the game! The servers are crashing and giving us a ping of 999, and then the internet connection drops completely. What happened to the game?
-
Rickey Pendarvis (@rickeyp2121) reported@EatPantGames It unfortunate that @PlayStation idiocy is causing problems like this for small indie teams and games. Obviously not everyone can do physical release. @Steam has proven they are trustworthy with digital for decades. Hope people support you over there. I will 👍
-
Beast of Bodmin (@WrastleFreak) reportedMy @UpholdInc card seems to not be working at more and more places since it's been renewed. Didn't work at @Steam and now not working with @DisneyPlus despite putting all the new details in. 🙄
-
Gaurav Kakaria (@kakaria) reportedI am not able to sign in to my steam account even after changing my password 3 times successfully. And there is no option to reach out to steam for issue on the website. It only leads to same landing page for changing the password. @Steam @Steam_Support
-
Sunkanmi Fafowora (@the_jonin_) reportedThat's why @Steam still remains the best company out there, and it's not even close. Their customer service is literally unbeatable at this point. Still saw the recent news of the refund based on the fact that the gamer was cheated in a way after many hours of playthrough.
-
โค้ชลงสนาม (@nicha1a) reported@MrPsychoWTF @Steam What does the screen look like when you click on the Store? Mine shows “Error code: -118.”
-
Manthos Lappas | ASTHENIA-GAMESCOM (@ManthosLappas) reported@notskillo @stan_banatan @Steam Honestly, I don't have anything against such reviews, which I do get and always try to fix technical issues to the best of my understanding and abilities. I fully welcome those. Its the other kind of reviews I gotta realize that are part of the "game" and not worry much about.
-
silbirobi (@silbirobi) reported@fopsy74 @Steam @Steam_Support Can confirm, same problem 😬
-
Artofmusic (@ArttomusicYay) reported@Zoroarts @Steam You have 1 level what do you expect.... make a longer game can't expect everyone to play for an hour and keep it. Come on its not steams issue.. I have been making games for over 26 years alone. Can't complain if someone beats it in the 2 hours. Thats on you not @Steam
-
xi lan (@Xao_lanVT) reported@ImCadeYT @Steam You got a better deal because the Steam Machine isn’t reliable and has a lot of problems. The Deck, on the other hand, is reliable and portable to boot.