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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tlalnepantla, MEX 1
Bondy, Île-de-France 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Troyes, ACAL 2
Fortaleza, CE 1
Catanzaro, Calabria 1
Paris, Île-de-France 18
Belo Horizonte, MG 1
Pouzauges, Pays de la Loire 1
Brionne, Normandy 1
Clichy, Île-de-France 1
Vannes, Brittany 1
Amiens, Hauts-de-France 1
Suresnes, Île-de-France 1
Registro, SP 1
Mantes-la-Jolie, Île-de-France 1
Avignon, Provence-Alpes-Côte d'Azur 1
Unias, Auvergne-Rhône-Alpes 1
Bressuire, Nouvelle-Aquitaine 1
Hanau am Main, Hesse 1
Bron, Auvergne-Rhône-Alpes 1
Guwahati, AS 1
Huancayo, Junin 1
Saint-Amand-Montrond, Centre 1
Lens, Hauts-de-France 2
Lieusaint, Île-de-France 1
Le Creusot, Bourgogne-Franche-Comté 1
Montigny-lès-Cormeilles, Île-de-France 1
Les Alleuds, Pays de la Loire 1
Le Havre, Normandy 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • galaxygash
    Apex Autist (@galaxygash) reported

    @Zoroarts @Steam absolutely no problem. I'm sorry if that caused/causes you any issues, if anyone cites it or makes the claim, tag me and ill clarify I was mistaken and why.

  • Abandac123
    Abandoned Account 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@Abandac123) reported

    @Dexerto While @Steam's refunding system is the gold standard for consumers, it's not without its issues. There should be additional rules on the length of gameplay. Like, if u reach 1/4 of the game or the 2 hour window. That's fair. @Steam_Support

  • Xoey80239413
    Xoey (@Xoey80239413) reported

    @Zoroarts @Steam The problem is there are a million reasons to refund plenty of games hours and hours into playing them, and two hours is the lowest they can make it practically. Honestly I think it should be 10-20 hours, and isn't because people could do that with Call of Duty.

  • rickeyp2121
    Rickey Pendarvis (@rickeyp2121) reported

    @EatPantGames It unfortunate that @PlayStation idiocy is causing problems like this for small indie teams and games. Obviously not everyone can do physical release. @Steam has proven they are trustworthy with digital for decades. Hope people support you over there. I will 👍

  • martis_off
    Marty. (@martis_off) reported

    Not a single mail nothing from @Steam and im trying for hours to fix this **** help me!!!!!!

  • MakoMakmao
    Makmao😭💢 (@MakoMakmao) reported

    @Zoroarts @Steam adding more content to the game so people would not refund it after playing this once. This is entirely on you, but i would't be surprised if you are an industrial plant just to attack Steam over thing that isn't broken. Learn some accountability for your bad actions, don't

  • OperaOfTheLC
    InquisitorIrene (@OperaOfTheLC) reported

    @Zoroarts @Steam That’s such a trashy move, why is 2 hours the standard still? There needs to be better ways to issue refunds rather than just a standard 2 hours.

  • Bitbybrix
    Atomic Brick Studio (@Bitbybrix) reported

    Hello @Steam, I bought Sunset Overdrive and Undertale today, but an error occured through my purchase when I bought it. The money was deducted from my card but the Steam app said that the purchase failed due to an incorrect address. I had to redo my purchase for it to work.

  • Illyasviel404
    illyasviel Von Einzbern (@Illyasviel404) reported

    @Zoroarts @Krazerack @Steam I hate people do that.. unless got issues game really bad i understand....or unplayable.. well some people abuse it ... this gonna be problem later

  • _ragegun
    ragegun (@_ragegun) reported

    @Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.

  • RedBeardedJoe
    RedBeardedJoe (@RedBeardedJoe) reported

    @Mikeparkerz @Zoroarts @Steam The issue is thought if you drag it out for too long and people notice no thought into it or its the same as before people go im done anyways you didnt add anything of Value to it too extend it so we should have a Smallish game Refund system and the 2 hour limit one

  • NicoDiti
    MultiEnding Heroes OUT NOW! 🇦🇷 (@NicoDiti) reported

    @Zoroarts @Steam Add a 3 hours ending cutscene like Kojima and no more problems.

  • MetriusMD
    MetriusMD (@MetriusMD) reported

    I never really had a problem with buying key codes on @KinguinNet until I ran into Pressure by @Chasing_Carrots developer is very bad on discord you can dm anyone it says to email them but the dev will not reply to any emails can't even leave a bad review #baddeveloper @Steam

  • Epik_S07
    CatMan (@Epik_S07) reported

    @Steam on browser its work fine problem in client

  • Britdissonance
    BritishDissonance (@Britdissonance) reported

    @jcrain1991 @Zoroarts @Steam The irony in calling me a simpleton when you're clearly a complete retard, good lord. Now you're making the argument that steam policy should change on one review? My whole point is either most people are refunding after beating it in under 2 hours, in which case its not worth the money, or they are refunding it for other reasons which is a non issue. Either way this dev is complaining about nothing.

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