Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Limeil-Brévannes, Île-de-France | 1 |
| Angeot, Bourgogne-Franche-Comté | 1 |
| Bucaramanga, Santander | 1 |
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| Beauvais, Hauts-de-France | 1 |
| Strasbourg, ACAL | 3 |
| Denain, Hauts-de-France | 1 |
| Townsville, QLD | 1 |
| Vevey, VD | 1 |
| Bourges, Centre | 2 |
| Bayeux, Normandy | 1 |
| Montpellier, Occitanie | 2 |
| Lons-le-Saunier, Bourgogne-Franche-Comté | 1 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 2 |
| Annecy, Auvergne-Rhône-Alpes | 3 |
| Toronto, ON | 2 |
| Paris, Île-de-France | 12 |
| José María Ezeiza, BA | 1 |
| Aguascalientes, AGU | 1 |
| Vijayawada, AP | 1 |
| Cherbourg-Octeville, Normandy | 1 |
| Lille, Hauts-de-France | 1 |
| Varilhes, Occitanie | 1 |
| Mozzo, Lombardy | 1 |
| Boulogne-Billancourt, Île-de-France | 2 |
| Toluca, MEX | 1 |
| Campinas, SP | 3 |
| Cavaillon, Provence-Alpes-Côte d'Azur | 1 |
| Souastre, Hauts-de-France | 1 |
| Parthenay, Nouvelle-Aquitaine | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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StockStackr (@VeganCatBounce) reported@Steam I understand security but I will not digit code press your captchas. I guess I can't play War of Rights cause you are more intersted in farming my data than providing me a service?
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Thiz (17-3 2x SUPERBOWL CHAMPS) (@Thizlam87) reported@Zoroarts @Steam I think the fix to this is to not make a game that is under 2 hours long. Steam shouldn’t change the 2 hour limit for refunds, I personally think it should be 3 hours.
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Aaron Li (@polymorpher) reported@Steam Minor issue: audio is choppy with Studio Display via HDMI - USB-C cable, hopefully it will be fixed with software updates / DP cable
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Mikey B (@TheUPSboy) reported@Zoroarts @Steam Sounds like a you problem
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Jim Crain (@jcrain1991) reported@Britdissonance @Zoroarts @Steam Thanks for answering that yes you are a simpleton. The average person doesn't beat it in 2 hours. Thats what "average time to beat is 3-4 hours" means. If its a refund for not liking it. Fine. That's perfectly acceptable. Problem is...HE SAID THE GAME WAS GREAT IN THE REVIEW!
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MistahWolfe (@mistah_wolfe) reported@Zoroarts @Steam First of all, SUPER weird that people are trying to bully the dev for this opinion despite it being 100% justified Second, IDK how to fix this because Steam's refund Policy is SO good for gamers. So many games straight up lie these days id never buy without it
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Cloy (@Cloy006) reported@Mr_Clutchweg @Zoroarts @Steam "The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them." People like this wouldntve even tried the game if they didnt see speedrunners play it, there was no will to keep it
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Dani (@sqronce) reported@Zoroarts @nieyter19 @Steam Some would believe evidence, and some wouldn’t. Receipts help with claims. While you’re trying to prove claims, I’m still waiting on evidence of all the reviews boasting of refunding after completing in under 2 hours, showing that this form of refund was a wide spread issue.
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Shedewff🐀 (@Shedewff1) reported@Zoroarts @Steam make a game worth keeping after people finish it idk this is NOT a common problem
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Cyka_Delik (@Cyka_Delik) reported@Zoroarts @Steam What's your problem? He gave it a good review
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MaximusChaddikus (@MaximusChadikus) reported@Zoroarts @Steam I have a question Steams refund policy has been around how long? And you put this game on steam knowing this why? Sounds like a you problem.
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Apocalypse (@SE_Apocalypse) reported@Zoroarts @Steam Have you ever thought to find other devs with similar nice and short games and release them as compilation instead? You avoid that 2 hours issue that way. 21% refund rate ... still sounds like most people who enjoy the game do want to give you money for it. 11% goes to charity.
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gfodor.id (@gfodor) reported@OlexGameDev @Zoroarts @Steam You don’t see an issue with someone playing a game for free by exploiting a refund policy?
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Aria Amaryllis (@AriaALake) reported@YawenCh69 @Zoroarts @Steam Name literally any other product or service that you can buy and use to its fullest extent and still get a refund for it without extenuating circumstances.
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InquisitorIrene (@OperaOfTheLC) reported@Zoroarts @Steam That’s such a trashy move, why is 2 hours the standard still? There needs to be better ways to issue refunds rather than just a standard 2 hours.
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