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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belo Horizonte, MG 1
Paris, Île-de-France 17
Pouzauges, Pays de la Loire 1
Brionne, Normandy 1
Clichy, Île-de-France 1
Vannes, Brittany 1
Amiens, Hauts-de-France 1
Suresnes, Île-de-France 1
Registro, SP 1
Mantes-la-Jolie, Île-de-France 1
Avignon, Provence-Alpes-Côte d'Azur 1
Unias, Auvergne-Rhône-Alpes 1
Bressuire, Nouvelle-Aquitaine 1
Hanau am Main, Hesse 1
Bron, Auvergne-Rhône-Alpes 1
Guwahati, AS 1
Huancayo, Junin 1
Saint-Amand-Montrond, Centre 1
Lens, Hauts-de-France 2
Lieusaint, Île-de-France 1
Le Creusot, Bourgogne-Franche-Comté 1
Montigny-lès-Cormeilles, Île-de-France 1
Les Alleuds, Pays de la Loire 1
Le Havre, Normandy 1
Aïn Temouchent, Aïn Témouchent 1
Toulon, Provence-Alpes-Côte d'Azur 1
Araçatuba, SP 1
Chenay, ACAL 1
Rennes, Brittany 2
Andrésy, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • ets_vn
    Ets (@ets_vn) reported

    @Steam please how do I get in touch with your support. I cannot login into my account as it has been stolen and I cannot reset my password. I have tried everything on the support websites but no success please help.

  • Zoroarts
    Zoroarts 🦈 Paddle Paddle Paddle OUT NOW (@Zoroarts) reported

    @Steam I may have found the solution: Showing the expected playtime on the Steampage. That way no one should have a problem. You see Price + Expected Playtime and can decide if its a pass or not. That way at least "Too short" can NOT be a refund reason anymore

  • ItsChefreyOS
    Michael Eskenasy (@ItsChefreyOS) reported

    Hey @Steam people…I’ve been saying this for weeks, your coordination is broken…

  • dingoman5001
    Dingo Love Simulator (@dingoman5001) reported

    @Zoroarts @Steam I'm sorry but that is your problem for making a game with barely a triple-digit minute runtime

  • MrWho26
    Samson (@MrWho26) reported

    @Zoroarts @Steam Can't say I agree with you there...dispite the guy being able to complete your game in under 2h it should b absolutely possible for him to refund at that time. The amount of trash/meme games on steam is a big issue still and your simple solution won't work in such complex case

  • burnme121107
    cracinlac (@burnme121107) reported

    @Chriss_m @Zoroarts @Steam do you watch a movie and then demand your money back because it was only an hour and a half long? and clearly the quality of the game isnt a problem because people are literally saying they enjoyed it but still refunding it. its bad for the developer who is a person with needs

  • Macanthony13764
    Macanthony Okhidievbie-Alfred (@Macanthony13764) reported

    @Steam Steam has gotten it back for me very goated Customer service

  • L9FRIENDLYSTYLE
    L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported

    @LiquidEffer @Zoroarts @Steam Do you typically spend your energy on the problems you have the power to solve or do you complain about issues out of your control publicly This guys spam refreshing his sea of thumbs up reviews and he saw a singular red one and posted this while ignoring ones with real issues

  • Witchmaster
    Witchmaster (@Witchmaster) reported

    @SurvivalGN @ConanExiles For me, the move to UE5 sounded like a bad move. While I do use @Steam to play this, I'm also on Linux which has had a history of issues running Unreal 5 content. I decided to try it out and it just would not run. I restored to the UE4 version frustrated.

  • Thizlam87
    Thiz (17-3 2x SUPERBOWL CHAMPS) (@Thizlam87) reported

    @Zoroarts @Steam I think the fix to this is to not make a game that is under 2 hours long. Steam shouldn’t change the 2 hour limit for refunds, I personally think it should be 3 hours.

  • Britdissonance
    BritishDissonance (@Britdissonance) reported

    @jcrain1991 @Zoroarts @Steam The irony in calling me a simpleton when you're clearly a complete retard, good lord. Now you're making the argument that steam policy should change on one review? My whole point is either most people are refunding after beating it in under 2 hours, in which case its not worth the money, or they are refunding it for other reasons which is a non issue. Either way this dev is complaining about nothing.

  • Xoey80239413
    Xoey (@Xoey80239413) reported

    @Zoroarts @Steam The problem is there are a million reasons to refund plenty of games hours and hours into playing them, and two hours is the lowest they can make it practically. Honestly I think it should be 10-20 hours, and isn't because people could do that with Call of Duty.

  • GnomeKr
    GnomeK (@GnomeKr) reported

    @Zoroarts @Steam You made a 4 dollar rage bait game about paddling with your friend you can beat under 2 hours without even trying to. Of course people are gonna refund it, you're not gonna keep an empty burger wrap after eating the bruger. Problem is with the game, not the system.

  • SlavetotheCaff1
    Slave to the Caffeine (@SlavetotheCaff1) reported

    @SmashUltimateB1 @Zoroarts @Steam It's the easiest way to address the problem. I didn't and wouldn't do it but steam isn't going to budge

  • Josephshandle
    Joseph (@Josephshandle) reported

    @Steam I was needing assistance with my steam deck, unsure how to fix an issue I am having with it.

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