Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Limeil-Brévannes, Île-de-France | 1 |
| Angeot, Bourgogne-Franche-Comté | 1 |
| Bucaramanga, Santander | 1 |
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| Beauvais, Hauts-de-France | 1 |
| Strasbourg, ACAL | 3 |
| Denain, Hauts-de-France | 1 |
| Townsville, QLD | 1 |
| Vevey, VD | 1 |
| Bourges, Centre | 2 |
| Bayeux, Normandy | 1 |
| Montpellier, Occitanie | 2 |
| Lons-le-Saunier, Bourgogne-Franche-Comté | 1 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 2 |
| Annecy, Auvergne-Rhône-Alpes | 3 |
| Toronto, ON | 2 |
| Paris, Île-de-France | 12 |
| José María Ezeiza, BA | 1 |
| Aguascalientes, AGU | 1 |
| Vijayawada, AP | 1 |
| Cherbourg-Octeville, Normandy | 1 |
| Lille, Hauts-de-France | 1 |
| Varilhes, Occitanie | 1 |
| Mozzo, Lombardy | 1 |
| Boulogne-Billancourt, Île-de-France | 2 |
| Toluca, MEX | 1 |
| Campinas, SP | 3 |
| Cavaillon, Provence-Alpes-Côte d'Azur | 1 |
| Souastre, Hauts-de-France | 1 |
| Parthenay, Nouvelle-Aquitaine | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Chud McCloud ✝️🇺🇲 (@MaroonKennedy) reported@eramaster12 @Steam @PlayStation Playstation says they want to double down on live service games even after the failures of Concord and Marathon
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Yuushia (@vongacayan) reported@Steam STOP BEING *** AND LET ME LOGIN TO MY ACCOUNT WITH THE PC I'VE BEEN USING FOR A YEAR NOW THIS STEAM GUARD THING IS MORE LIKE A STEAM JAIL
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SSameerHRizvi (@SSameerHRizvi) reported@gog you can solve this problem. Create a reasonable refund policy. When refund time has expired then the owner of the game gets to download the installer, not before. Platform like @Steam and GOG needs to support developers too, not just gamers. Otherwise the industry is dead.
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Shedewff🐀 (@Shedewff1) reported@Zoroarts @Steam make a game worth keeping after people finish it idk this is NOT a common problem
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Frenchy Amber (@FrenchyAmber) reported@Zoroarts @Steam I don't really understand the problem. In the end, it gives more visibility to your game which will be bought and kept by those whilling to support your work isn't it ? If they couldn't be refunded, they'll just hack your game and not even leave a good review.
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Aria Amaryllis (@AriaALake) reported@YawenCh69 @Zoroarts @Steam Name literally any other product or service that you can buy and use to its fullest extent and still get a refund for it without extenuating circumstances.
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CamManx (@Uka_Manx) reported@Zoroarts @Steam I checked your steam page and of the English reviews 5 were calling your game bad and only two did this. Your dozens claim is dubious. Among reviews being too short was a very common criticism. You seam to be ignoring the very real problems with your game to scapegoat customers
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Gærsstapa (@gaersstapa) reported@Jeffrey28627067 @Zoroarts @Steam I don't hate them, at no point have I expressed that view. My view is very simple- if you are a dev, and you use steam KNOWING it has a 2 hour refund window, and you make a game less than 2 hours, and you get refunds; THATS YOUR FAULT. You designed it that way and now you have fallen foul of the systems at play. To then request the entire system, that has until this point worked quite well for everybody, be overhauled- is wild. I think the 2 hour window for refunds is good, it allows you breathing space if there are any technical issues with the game, it allows you to do some troubleshooting before refunding, it allows you to do a tutorial and get out into the main game usually, and figure out if its something you want to do.
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illyasviel Von Einzbern (@Illyasviel404) reported@Zoroarts @Krazerack @Steam I hate people do that.. unless got issues game really bad i understand....or unplayable.. well some people abuse it ... this gonna be problem later
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わためろん (@watamelon23) reported@Maxim_Drw @Zoroarts @Steam The problem is that a lot of the time the ways devs add extra playtime to get over 2 hours is just by adding pointless padding. I'd rather just have the great 60 or 90 minute game instead of one that is made worse by padding. Thank you friend.
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Matt☆Kenzaro (@Kenzaro_) reported@Zoroarts @Steam If your game can be finished in less than 2 hours for someone that never played it previously, that's on you. Refunds are made to be able to return the product if there's an issue or if not following expectation. 2 hours of gameplay is too short for some people
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Trve Metal (@TrveMetal1993) reported@Zoroarts @Steam If the dev makes a game you can finish under 2 hours it's their problem, either add more content, remove the game from steam or live with it.
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HowlingHenry (@HowlingFord) reported@gaersstapa @Zoroarts @Steam He can complain about the system being unfair for short games (it is) but the system is inherently better regardless due to the fact that anyone with tech problems or other limitations can always get their money back after buying a game on steam
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Slave to the Caffeine (@SlavetotheCaff1) reported@Dragovich_u @Zoroarts @Steam just make it longer than two hours, problem solved
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Kamina (@nogal909) reported@TheWarTank_YT @Zoroarts @Steam Yeah, if they feel what they paid was too much and they're in time for a refund I'd have 0 problems, since I respect my consumers (I'm a dev btw and 0 problems with this).
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