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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Suresnes, Île-de-France 1
Registro, SP 1
Mantes-la-Jolie, Île-de-France 1
Avignon, Provence-Alpes-Côte d'Azur 2
Unias, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 15
Bressuire, Nouvelle-Aquitaine 1
Hanau am Main, Hesse 1
Bron, Auvergne-Rhône-Alpes 1
Guwahati, AS 1
Huancayo, Junin 1
Saint-Amand-Montrond, Centre 1
Lens, Hauts-de-France 3
Lieusaint, Île-de-France 1
Le Creusot, Bourgogne-Franche-Comté 1
Montigny-lès-Cormeilles, Île-de-France 1
Les Alleuds, Pays de la Loire 1
Le Havre, Normandy 1
Aïn Temouchent, Aïn Témouchent 1
Toulon, Provence-Alpes-Côte d'Azur 1
Araçatuba, SP 1
Chenay, ACAL 1
Rennes, Brittany 3
Andrésy, Île-de-France 1
Corbie, Hauts-de-France 1
City of Brussels, Brussels Capital 3
Brussels, Brussels Capital 1
Perpignan, Occitanie 2
Houilles, Île-de-France 1
Colombo, PR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • mustafa27007713
    Useless (@mustafa27007713) reported

    @Zoroarts @Steam i dont see this as steam fault,2 hours is such a good time window to experience a game especially if its a big pvp paid game (see marathon). now its for sure annoying for people to refund you even tho they loved your game but thats more of people issue then steam issue.

  • AriaALake
    Aria Amaryllis (@AriaALake) reported

    @YawenCh69 @Zoroarts @Steam Name literally any other product or service that you can buy and use to its fullest extent and still get a refund for it without extenuating circumstances.

  • DamJPaco
    Paco Ace (@DamJPaco) reported

    @Steam Hi, I need help to modify my email address. Former email address is unavailable but I get a "error 2" everytime I put the code I received to change my email... Please help !

  • zenathir
    Zenathir (@zenathir) reported

    @Riley_McKenna1 @Steam Well, I don't know why steam hates you, but I've had no problems

  • TheTeaVirus
    The Tea Virus (@TheTeaVirus) reported

    @Zoroarts @Steam Sorry no. Just make your game take longer than 2 hours to beat. You're not the first one with this issue but this is a great policy for consumer rights. I'll never buy a game from someone trying to change that.

  • nogal909
    Kamina (@nogal909) reported

    @TheWarTank_YT @Zoroarts @Steam Yeah, if they feel what they paid was too much and they're in time for a refund I'd have 0 problems, since I respect my consumers (I'm a dev btw and 0 problems with this).

  • Namelesschicke2
    Nameless chicken (@Namelesschicke2) reported

    @MythThrazz @Zoroarts @Steam The problem is what if I spend say 40-1 hour trying to get a game to work and fail? Why would I not get my money back for that?

  • RecklesUnicorn
    🚫👁️Reckless-Unicorn | Demitrieus Kahn (@RecklesUnicorn) reported

    @Zoroarts @Steam maybe the problem isnt STEAM MAYBE the problem is the amount of content in your game.... MAYBE if it had more gameplay people wouldnt be able to FINISH IT under refund time.... did you think about THAT

  • spoocle
    SpoocleMacBoogle (@spoocle) reported

    @Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts

  • burnme121107
    cracinlac (@burnme121107) reported

    @Chriss_m @Zoroarts @Steam do you watch a movie and then demand your money back because it was only an hour and a half long? and clearly the quality of the game isnt a problem because people are literally saying they enjoyed it but still refunding it. its bad for the developer who is a person with needs

  • AureusCrush
    AureusCrush (@AureusCrush) reported

    @Zoroarts @Steam Idk man feels like you could just idk, make a slightly longer/more challenging game and your issue would be resolved.

  • Bitbybrix
    Atomic Brick Studio (@Bitbybrix) reported

    Hello @Steam, I bought Sunset Overdrive and Undertale today, but an error occured through my purchase when I bought it. The money was deducted from my card but the Steam app said that the purchase failed due to an incorrect address. I had to redo my purchase for it to work.

  • prynneahroth
    Pryn Nea (@prynneahroth) reported

    @KazuoSergal @Zoroarts @Steam retard. this isnt a fix. imagine a cashier hands you a cookie and its delicious and you go "im not paying because it was too small'

  • SlavetotheCaff1
    Slave to the Caffeine (@SlavetotheCaff1) reported

    @Dragovich_u @Zoroarts @Steam just make it longer than two hours, problem solved

  • AriaALake
    Aria Amaryllis (@AriaALake) reported

    @Crooklynways_ @Zoroarts @Steam So people stealing over $100k from a small game dev isn't an issue that needs fixing? Gods you people are ******* awful.

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