Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Liverpool, England 3
Hamburg, HH 3
Marseille, Provence-Alpes-Côte d'Azur 3
Rodez, Occitanie 2
Helsinki, Uusimaa 2
Vevey, VD 2
Poissy, Île-de-France 2
Tuxtla, CHP 2
Massy, Île-de-France 2
London, England 2
Nice, Provence-Alpes-Côte d'Azur 2
Crépy-en-Valois, Hauts-de-France 2
Portland, OR 2
Huntington Beach, CA 1
Mehun-sur-Yèvre, Centre-Val de Loire 1
Mississauga, ON 1
East Wenatchee, WA 1
Bremerton, WA 1
Rotherham, England 1
Saint-Marcel, Normandie 1
Craon, Pays de la Loire 1
Worthing, England 1
Thornhill, ON 1
Lamorlaye, Hauts-de-France 1
Korneuburg, Niederösterreich 1
Guangzhou, Guangdong Sheng 1
Taunton, England 1
Langhorne, PA 1
Ciboure, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • Chef__Buck Chef Buck (@Chef__Buck) reported

    @Steam @Steam My game won't install and continually gets stuck after verifying, all of which is incredibly slow. I preloaded and that seems to have compounded the issues. How do I resolve?

  • _strxngersahara Sara,, 🇨🇴 (@_strxngersahara) reported

    @Steam @EA_Espana You 2 have the worst customer service support in the entire world. I have a f#cking problem with Sims 4, that your platform is not working, and the best thing you have in mind is to shoot my case to the other company. I just wanted to play my fav game. That's it

  • yoits_Kiefx Kief {x} (@yoits_Kiefx) reported

    @TzTokDad @Steam sounds like HDD/SDD problems with corruption occuring from bad read/writes?

  • FenixRyze Kiba (@FenixRyze) reported

    @Steam Games are dirt cheap on the PS4, why not make it at least $20. You literally get it free sometimes on PS Now also the game ranges from $5-10 on sale. With availability of Video cards this is a crash grab lol. Will def rebuy once it is dirt cheap for PC.

  • AeonsAlex Alex (@AeonsAlex) reported

    @TzTokDad @Steam Honestly I've had so many issues with pre-installs that I'd rather just install it normally and wait

  • PhantomOverload Ricardo Arano (@PhantomOverload) reported

    @gallatron76 @Steam Alright, if it's like Origin even if the person changes your info they should be able to use your original login info to get your account back. When my Origin got hacked they used my original login info to prove it was my account.

  • TzTokDad Jay (@TzTokDad) reported

    @yoits_Kiefx @Steam No idea, I downloaded a different game to test and it went though nice and smooth, I’ve seen a few others on steam with this problem!

  • HackyScientress Jenny 🏳️‍⚧️ | @hackyscientress@chaos.social #5369 (@HackyScientress) reported

    Still angry that because @steam's ****** DDoS protection that didn't take into account server errors on their side, caused me to not be able to order a Steam Deck until hours into the pre-sale and hence pushing my delivery slot to Q2 or after.

  • its_Plexsure Plexsure. (@its_Plexsure) reported

    @Steam W. Now fix GTA IV and make it playable

  • Laura_87121 Laura Christopher (@Laura_87121) reported

    @LeoReap3r @Steam I’d similar issues at the train station, Tbh is so frustrating when your account gets hack and you can’t access it, but I’m glad I got it recovered back by Hackwizard06 on Instagram, He’s legit and trusted!!..he’s also on WhatsApp +1 (601) 879-4615. You go send him a DM!

  • WhiteLion_Games HeyWhiteBoy (@WhiteLion_Games) reported

    man, it would be nice if @Steam would just, ignore the whole 2 week refund policy when it comes to super broken games like battlefield. i legitimately have not been able to play over an hour of actual gameplay without serious issues.

  • Adoul945 GodGiven (@Adoul945) reported

    @JBM_89 @ultra_io At least I know after 15+ years, they wont have stupid problem like @Steam

  • Gonzilla_Gaming Gonzilla (@Gonzilla_Gaming) reported

    @Steam @Steam_Support uhhhh… anyway that I can talk to an actual human being from steam/valve? Keep getting automated email reply’s and voicemail redirects… poor customer service #Steam #steamsupport

  • BigRTipper The Incredible BurnVictim TrashMan (@BigRTipper) reported

    @Steam your 2 hour gameplay refund policy is a goddamn joke and you don't allow for people to contact chat support to make their case or get answers to questions. It's absolutely abysmal customer service. Will be taking my game purchases elsewhere since you don't care.

  • ExodiaTheFx1 ExodiaTheFx1 (@ExodiaTheFx1) reported

    @Xbox @XboxSupport yall should follow in @Steam footsteps and give full refunds for Battlefield 2042 haven't touch the game since release date it's so broken

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