Steam Outage Map

Community Discussion

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Steam Issues Reports

Latest outage, problems and issue reports in social media:

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  🚫👁️Reckless-Unicorn | Demitrieus Kahn (@RecklesUnicorn) reported 6 minutes ago

  @Zoroarts @Steam maybe the problem isnt STEAM MAYBE the problem is the amount of content in your game.... MAYBE if it had more gameplay people wouldnt be able to FINISH IT under refund time.... did you think about THAT

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  Posh Indie (@PoshIndie) reported 7 minutes ago

  @Zoroarts @Steam The problem here is "Your expected playtime" is not "Their expected playtime", and dishonest developers will pad those numbers just to erase the possibility of refunds on short games. The best solution is to just make the game longer, unfortunately. Everything else is abusable.

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  Ahoj Nazdar (@AhjNzdr) reported 9 minutes ago

  @Zoroarts @Steam You KNOW Steam allows refunds under 2 hours. If your game is THAT short it can be finished under 2 hours that's YOUR problem.

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  Szdeba (@szdeban) reported 9 minutes ago

  @Zoroarts @Steam This is not a Steam issue, but a game issue. It is necessary to better attract players, replay value, difficulties, special achievements, and so on. And 2 hours is the average demo time.

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  Gingersnaps (@GingersnapsTM) reported 11 minutes ago

  @Zoroarts @Steam If you put that DLC you're peddling in the base game instead it would be long enough that nullify this issue.

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  Matt☆Kenzaro (@Kenzaro_) reported 11 minutes ago

  @Zoroarts @Steam If your game can be finished in less than 2 hours for someone that never played it previously, that's on you. Refunds are made to be able to return the product if there's an issue or if not following expectation. 2 hours of gameplay is too short for some people

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  SpoocleMacBoogle (@spoocle) reported 13 minutes ago

  @Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts

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  Mike. No, the other one. (@WeezSays) reported 16 minutes ago

  Absolute Trash behavior. A Completely unacceptable Gamer trend. Unfortunately, this is never going to stop. It isn't worth it to publish a sub 2 hour game on @Steam until they fix this loophole.

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  GnomeK (@GnomeKr) reported 22 minutes ago

  @Zoroarts @Steam You made a 4 dollar rage bait game about paddling with your friend you can beat under 2 hours without even trying to. Of course people are gonna refund it, you're not gonna keep an empty burger wrap after eating the bruger. Problem is with the game, not the system.

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  gfodor.id (@gfodor) reported 23 minutes ago

  @OlexGameDev @Zoroarts @Steam You don’t see an issue with someone playing a game for free by exploiting a refund policy?

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  L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported 24 minutes ago

  @LiquidEffer @Zoroarts @Steam He has the solution at his fingertips yet you and others are here encouraging him to sit on his *** and do nothing about it and wait for the force he has no control over to fix his problem

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  Gonza (@Pekzer_) reported 24 minutes ago

  @Zoroarts @Steam Probably the mayority of that 21% were people who dont like the game or have problems with it and thats why they refund.

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  okay (@Reiiz6) reported 25 minutes ago

  @Zoroarts @Steam Idk what game you do but adding new game+ with new ending or bad ending or different ending, unlockable skin/item/achievement through multiple run can fix this problem to certain extend

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  Caribouwu (@karibuwu) reported 26 minutes ago

  @Kijara42 @Zoroarts @Steam We aren't talking about valid returns here though. We're talking about people abusing the return system to get the game for free like the case in the screenshot. If this were a legitimate pricing problem, then reviews would reflect that and call it out as a bad value. (1/2)

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  Thiz (17-3 2x SUPERBOWL CHAMPS) (@Thizlam87) reported 26 minutes ago

  @Zoroarts @Steam I think the fix to this is to not make a game that is under 2 hours long. Steam shouldn’t change the 2 hour limit for refunds, I personally think it should be 3 hours.