Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Catanzaro, Calabria | 1 |
| Paris, Île-de-France | 18 |
| Belo Horizonte, MG | 1 |
| Pouzauges, Pays de la Loire | 1 |
| Brionne, Normandy | 1 |
| Clichy, Île-de-France | 1 |
| Vannes, Brittany | 1 |
| Amiens, Hauts-de-France | 1 |
| Suresnes, Île-de-France | 1 |
| Registro, SP | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Avignon, Provence-Alpes-Côte d'Azur | 1 |
| Unias, Auvergne-Rhône-Alpes | 1 |
| Bressuire, Nouvelle-Aquitaine | 1 |
| Hanau am Main, Hesse | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Guwahati, AS | 1 |
| Huancayo, Junin | 1 |
| Saint-Amand-Montrond, Centre | 1 |
| Lens, Hauts-de-France | 2 |
| Lieusaint, Île-de-France | 1 |
| Le Creusot, Bourgogne-Franche-Comté | 1 |
| Montigny-lès-Cormeilles, Île-de-France | 1 |
| Les Alleuds, Pays de la Loire | 1 |
| Le Havre, Normandy | 1 |
| Aïn Temouchent, Aïn Témouchent | 1 |
| Toulon, Provence-Alpes-Côte d'Azur | 1 |
| Araçatuba, SP | 1 |
| Chenay, ACAL | 1 |
| Rennes, Brittany | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Witchmaster (@Witchmaster) reported@ConanExiles So @steam forced my game to update , despite being hidden. Will you be fixing any of the broken mechanics brought on by this Enhanced con? Let's start small, give me back farenheit temperatures. Oh, and the ability to change mod layouts from the launcher that no one wanted.
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Ets (@ets_vn) reported@Steam please how do I get in touch with your support. I cannot login into my account as it has been stolen and I cannot reset my password. I have tried everything on the support websites but no success please help.
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Pankaj Indoria (@PankajIndoria1) reported@SteamSupport I'm unable to sign in to my Steam acc. After trying several times, I now receive an "Exceeded" error and can't access my account in the Steam client or browser.This issue is affecting my work. Please look into this as soon as possible. #Steam #SteamSupport @Steam
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Chud McCloud ✝️🇺🇲 (@MaroonKennedy) reported@eramaster12 @Steam @PlayStation Playstation says they want to double down on live service games even after the failures of Concord and Marathon
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Carlos Macias (@cmaciasjimenez) reported@SnazzyLabs Agree. When I unboxed mine and asked me to plug in for the first time I thought “ok setup” but a couple days later it asked me again for a fw update and that really surprised me. Xbox does it wirelessly without issue. This should be improved @Steam @OnDeck
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Kamina (@nogal909) reported@TheWarTank_YT @Zoroarts @Steam Yeah, if they feel what they paid was too much and they're in time for a refund I'd have 0 problems, since I respect my consumers (I'm a dev btw and 0 problems with this).
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Jim Crain (@jcrain1991) reported@Britdissonance @Zoroarts @Steam Thanks for answering that yes you are a simpleton. The average person doesn't beat it in 2 hours. Thats what "average time to beat is 3-4 hours" means. If its a refund for not liking it. Fine. That's perfectly acceptable. Problem is...HE SAID THE GAME WAS GREAT IN THE REVIEW!
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Average Mortis Enjoyer (@MortisEnjoyer) reported@Daewolf @Zoroarts @Steam It is kinda scummy to refund a 5$ game if you enjoyed it, but still, that issue could have been completely avoided if the DLCs were part of the base game (which is lacking in content). A lot of people don't think 5$ is worth it for an hour long game
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Atomic Brick Studio (@Bitbybrix) reportedHello @Steam, I bought Sunset Overdrive and Undertale today, but an error occured through my purchase when I bought it. The money was deducted from my card but the Steam app said that the purchase failed due to an incorrect address. I had to redo my purchase for it to work.
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johnny utah (@vinnychase1764) reported@Steam your support sucks. You won’t refund a game that has under 4 hours of play time. You see all the reviews. It’s broken.
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Rickey Pendarvis (@rickeyp2121) reported@EatPantGames It unfortunate that @PlayStation idiocy is causing problems like this for small indie teams and games. Obviously not everyone can do physical release. @Steam has proven they are trustworthy with digital for decades. Hope people support you over there. I will 👍
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Utkarsh Sai Sidhardh K (@Utkarsh_sai_K) reported@UbisoftSupport @Steam I’ve purchased quite a few games through Steam and have supported many Ubisoft titles over the years. Gaming is something I rarely get time for, and I usually only play when I have a longer period to properly relax. That’s why this situation has been particularly overwhelming and disappointing. I currently can’t access games I’ve paid for, and it has also made me hesitant to purchase any more Ubisoft titles until this issue is resolved. I genuinely hope someone can help me get this sorted.
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Priya Sharma (@priyasharmiyi) reported@monteslu @Steam_Support @Steam controller issues are rough
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Cezary Kruszewski (@CezaryKruszews1) reported@KagutsuchiHeika @Pirat_Nation Actually issue is with @Steam as it was clearly stated by them that accounts cannot be passed on.
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Bob Cross (@Odenwoodnlaser) reported@Steam why is your site infected with a phiishing file? Why is your login system and support system not working? Why has this been going on for over a week.
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