Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Marseille, Provence-Alpes-Côte d'Azur | 4 |
| Liverpool, England | 3 |
| Paris, Île-de-France | 3 |
| Rodez, Occitanie | 2 |
| Helsinki, Uusimaa | 2 |
| Vevey, VD | 2 |
| Poissy, Île-de-France | 2 |
| Tuxtla, CHP | 2 |
| Massy, Île-de-France | 2 |
| London, England | 2 |
| Hamburg, HH | 2 |
| Nice, Provence-Alpes-Côte d'Azur | 2 |
| Crépy-en-Valois, Hauts-de-France | 2 |
| Vancouver, BC | 1 |
| Schleiden, NRW | 1 |
| Milton Keynes, England | 1 |
| Benito Juarez, CDMX | 1 |
| Panamá, Provincia de Panamá | 1 |
| L'Haÿ-les-Roses, Île-de-France | 1 |
| Salt Lake City, UT | 1 |
| Erbil, Muḩāfaz̧at Arbīl | 1 |
| Ełk, Województwo Warmińsko-Mazurskie | 1 |
| Houston, TX | 1 |
| Langenfeld, NRW | 1 |
| Palo Alto, CA | 1 |
| Puyallup, WA | 1 |
| Shawnee, KS | 1 |
| Huntington Beach, CA | 1 |
| Mehun-sur-Yèvre, Centre-Val de Loire | 1 |
| Mississauga, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony William Lowe
(@Tonystarman0) reported
@beyoncestan93 @Steam_Support It did this like on Website and Steam client so I don't know if they gonna fix it or not. but I guess we'll wait till they get it fix.
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james walbert
(@jawalbert77) reported
hey @Steam and @Steam_Support stop punishing people for your store issues now i cant get a game for an hour cause of your problems trying to buy to many games to fast when it was your issue on the backend now i am bored
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FelineMagick
(@MagickFeline) reported
@Steam_Support I got some DLC’s for Apex Legends and I never got the content I paid for, I don’t know if this is an issue with Steam or Apex Legends? I tried Apex EA support but their webpage isn’t working for me, it’s just refreshing itself non-stop
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Jeremy
(@BadmanRamson) reported
@WTB_OTM @Steam_Support @blitz_rave If you need help on your account back, you can message BIN.TEC on Instagram for your account issues to be resolved within a few moment. She is reliable anytime
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Wilfred_xoftlife
(@Wilfred14406093) reported
@CyanNyanner @Steam_Support Waiting for them to respond😓😓,is heart breaking Really sorry dear actually had that same issue with my account cause it was my business account I couldn't let it go,but I got it back with the help of cyber_analyst233 on Instagram his like an external help
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Winters🇺🇸
(@WintersA020) reported
@Steam_Support was trying to log into my account today. But it kept saying "an error has occurred when searching for the account". Thought I had typed something in wrong so tried different formats with the phone#, verified email and nothing. And eventually I couldn't try again...
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Wayne 🇺🇸
(@ProbablyWayne) reported
@Steam_Support I’m having an issue but can’t find an option under “steam support” that applies to my situation; do you have a customer support email that I can reach out to, or a phone #?
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Big Friendly Grassie
(@BillDeckerr) reported
@Steam_Support Your online help page is utterly useless I can’t get into my steam because I forgot the password and have no access to the email that’s connected to that account, Tried proving that I’m the owner but when I go to do that it takes me back to the login page...
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JulianGoBlue
(@ItsyoboyBlue) reported
@Steam_Support i need an actual person to help me with an issue im having please someone from steam contact me in my DMs
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MsSaltyGiggles
(@MsSaltyGiggles) reported
.@Steam_Support I'm having issues with uploading videos. I was adding a video to steam & nothing happened. Then videos are gone, but says I have 24. Ticket system isn't working D: "Error: Call failed for service method request 'HelpRequest.CreateHelpRequest#1', transport error 3"
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Mika_Fin
(@MikaFin2) reported
@Steam_Support Is steam down? Can't buy games it just says: An unexpected error has occurred. Your purchase has not been completed. Please wait a few minutes and try again.
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Crazy Squirrel Hack
(@moose_hacker) reported
@Steam_Support are the steam servers down I cant log in to my steam account
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Anthony William Lowe
(@Tonystarman0) reported
@Steam_Support Okay...why is this steam workshop always keep failing to search and I didn't type nothing on it. Does anyone have the same issues or is it just me?
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Silica_vr
(@SilicaVr) reported
So i cant login on my steam account anymore well its not allowing me to after i changed the password and everything so i need help to either hack into my account or see who can help me log back into it @Steam @valvesoftware @Steam_Support
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ddanel
(@ddanel1) reported
@valvesoftware @Steam_Support Also it says I can't see the DLC's because of my store settings, but if I change my settings, nothing changes in the store even after restarting steam. I asked my friend to try it and he got the same issue. Can you look into that?
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