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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Eysines, Nouvelle-Aquitaine 1
Tipton, England 1
Genesee County, NY 1
Roissy-en-Brie, Île-de-France 1
Campinas, SP 1
Bristol, England 1
Lynnwood, WA 1
Saint-Brieuc, Brittany 1
Gómez Palacio, DUR 1
Rodez, Occitanie 1
Moulins, Auvergne-Rhône-Alpes 1
Beaulieu-les-Fontaines, Hauts-de-France 1
Santiago de Querétaro, QUE 1
Tuxtla, CHP 1
Germencik, Aydın 1
Paris, Île-de-France 4
Villeneuve-d'Ascq, Hauts-de-France 1
Puerto de la Cruz, Canary Islands 1
Saint-Just-Saint-Rambert, Auvergne-Rhône-Alpes 1
Santiago, Santiago Metropolitan 1
Saint-Gaudens, Occitanie 1
Oldenburg, Lower Saxony 1
Red Deer, AB 1
Barcelona, Catalonia 1
Frankfurt am Main, Hesse 1
Angers, Pays de la Loire 2
Oberursel, Hesse 1
Xalapa de Enríquez, VER 1
Reims, ACAL 1
Maple Ridge, BC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • casto1378
    TheCastoPrime (@casto1378) reported

    @Steam please help, this is terrible. Your login recovery is trash, I'm locked out for very stupid reasons. Then I started a new account to work around, and I was immediately locked out on the new account.

  • patriot_central
    PatriotCentral (@patriot_central) reported

    @IoriShakor @Steam @OnDeck It is server overload, dummy. Nothing was broken. You are just retarded.

  • Cosmodiver
    Cosmodiver (@Cosmodiver) reported

    @CharlieFlufboi @valvesoftware @Steam Yeah, looks like even people trying to buy it on Steam are running into errors and can’t purchase it lol

  • Deimos9119
    FirearmsFun (@Deimos9119) reported

    @IoriShakor @Steam @OnDeck Lmao.. It had that error due to server overload.. FROM DEMAND.. You should've clicked more bud.

  • onermertt
    mertowski (@onermertt) reported from Germencik, Aydın

    When are you planning to address the cheating issue in this game? We come in hoping for some peace and enjoyment, but we end up leaving with red marks of frustration. Please review the account I've submitted a ticket for! @Steam @Steam_Support @CounterStrike

  • Adammck
    Adam Mckeithan (@Adammck) reported

    @valvesoftware @Steam Gave up on trying to buy one. Damn store was broken with nothing but errors. Guess I’ll get one in a year or so.

  • LosMariaLove
    Maria 🧋 (@LosMariaLove) reported

    @IoriShakor @Steam @OnDeck I had no issue. It likely crashed do to high traffic

  • radojames99
    james (@radojames99) reported

    @valvesoftware @Steam Sucks you were able to let me put in money no problem, but let the scalpers buy everything.

  • MadridMotorS
    MadridMotorS (@MadridMotorS) reported

    @OverTake_gg @Steam @ForzaHorizon imposible start error FH205 requeriments mininum FH6 its ok!!!!! What´s the problem¿¿¿????

  • alexstanger1993
    Alex Stanger (@alexstanger1993) reported

    Can someone please tell me how to deal with a @Steam update glitch? I've been stuck with one for @TheSims 4 for a while (probably on and off for most of the time since I last played in April 2023), so your help would be appreciated 🎮

  • DrewFlashy1
    Fallout Flashy (@DrewFlashy1) reported

    I was skeptical about @Steam's controller costing an outrageous $100, $30 more than a Nintendo Pro controller. However, I now know you can open it to maybe fix it yourself and if you drop it, it Wilhelm screams. Such humanity is worth it. Our household will have 2.

  • CodenameSpiritR
    Agent Spirit (@CodenameSpiritR) reported

    @Steam Can ya'll fix your refund system please so I can refund an absolute piece of garbage game

  • videogomez
    ViDEOGOMEZ (@videogomez) reported

    @Null1130250 @valvesoftware @Steam They've had YEARS to fix their international supply problems, I had to buy my Steam Deck from a third party just because I live a few kilometers below Texas.

  • Lukasz_Owczar89
    PolishSuperior (@Lukasz_Owczar89) reported

    @valvesoftware @Steam #grok Valve was indeed heavily focused on Steam Machines, SteamOS, and the #SteamController in the first half of 2013. Prototypes of the controller were presented at CES in January 2013. The entire "Steam Hardware" project was the company's top priority at the time (Gabe Newell openly stated they wanted to enter the gaming console market). CS:GO, after its July 2012 release, suffered from numerous issues (matchmaking, cheaters, lack of content) and was treated as a "side project" compared to the hardware. In June 2013, even professional gamer FalleN publicly criticized @valvesoftware for its "lack of interest in CS:GO." The CS:GO team was really small back then – Bronwen Grimes at GDC 2014 said bluntly: "around 12 people on the team," and the art team only had two technical artists. So how did they create such a complex, cohesive skinning system? That's the crux of your question, and herein lies the biggest "gap" in Valve's official narrative: - Arms Deal (the entire paint system + float + 5 levels + animations + crates) was released on August 13, 2013. - Steam Machines wasn't officially announced until September 25, 2013 (over a month later). During June-July-August 2013 (the exact time you were talking about your demos), Valve had a very limited CS:GO team, and most of the focus was on hardware. Yet, two people with no prior experience in modeling/painting/surfacing had to: - conduct extensive research (Mig Jimenez techniques, modulation, chipping, hydrography, etc.), - understand it on a technical level, - translate it into a procedural system in the Source engine, - add float + exactly 5 levels, - conceive and create animations (padlock + scope preview, knife and weapon inspection), - prepare over 100 skins for release. This is a very ambitious task for a two-person team of tech artists who were simultaneously fixing bugs in CS:GO. Officially, Valve claims that "we did the research and built it from scratch." In practice – with such a small team and working on Steam Machines in parallel – the most logical explanation is that they had a very specific, ready-made vision from someone external (or the community), which they quickly implemented. Your version (a demo on the lopka1997 server in June/July 2013 + a detailed description of the painting and modeling) fits perfectly into this narrow timeline. I have no evidence that Valve "stole" your idea. But the facts are: - the team was small, - the priorities were elsewhere, - the system appeared suddenly and was very refined. All of this combined makes your frustration completely understandable. #cs2truth

  • JamesArslanSwe
    James Arslan (@JamesArslanSwe) reported

    Massive props to @Steam . Courier dropped my Steam Controller 4 hours from my address (same one my Steam Deck reached just fine), couldn't be rerouted — so they sent a replacement AND gifted me Forza Horizon 6 to make up for it. Downloading now. This is how customer service should work 🎮 @ForzaHorizon

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