Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 12 |
| Milan, Lombardia | 5 |
| Marseille, Provence-Alpes-Côte d'Azur | 4 |
| Lyon, Auvergne-Rhône-Alpes | 4 |
| Birmingham, England | 3 |
| High Wycombe, England | 3 |
| Adelaide, SA | 3 |
| Toulouse, Occitanie | 3 |
| Nancy, ACAL | 2 |
| Crépy-en-Valois, Hauts-de-France | 2 |
| Portland, OR | 2 |
| Melbourne, VIC | 2 |
| Rennes, Bretagne | 2 |
| Sotteville-lès-Rouen, Normandie | 2 |
| Niterói, RJ | 2 |
| Hamburg, HH | 2 |
| Köln, NRW | 2 |
| London, England | 2 |
| Liverpool, England | 2 |
| Frankfurt am Main, Hessen | 2 |
| Brisbane, QLD | 2 |
| Stuttgart, Baden-Württemberg Region | 2 |
| Caen, Normandie | 2 |
| Washington, D.C., DC | 2 |
| Forbach, ACAL | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Nottingham, England | 2 |
| Jerez de la Frontera, Andalucía | 2 |
| Amman, Amman Governorate | 2 |
| São Paulo, SP | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Thrillz ⚡
(@thrillz_box) reported
@itsme_xdd @Steam_Support Exactly what happened to me, my account got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @champtoolss who got me back in immediately Dm him he should help with yours too
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FatalSteel
(@x_FatalSteel_x) reported
@Steam_Support I switched to a new PC, and all of my Steam Cloud game data is gone! All of it! All my hours placed into Phasmo, and several other games gone. This issue needs to be fixed! I had over 700 hrs in Phasmo that the cloud lost forever!!!
-
hex
(@simplyhexagon) reported
@Steam_Support Thank you for closing my ticket (HT-776T-C8PN-83YV) while I'm still having problems. I have clicked on "Restart Trusted" a few times, the game just exited and didn't restart. I'd like to keep my trust factor so I'd like a fix, please
-
Kulguyz Pradhanz
(@EazyBUk) reported
@Steam_Support hi there im having a teouble logging into steam client. Its displays 'network error'
-
Zulaihat
(@Zulaihat60) reported
@HexanatorNoe @Steam_Support My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @logskind on Instagram and they were so helpful and reliable. Am sure they can help you
-
🔰
(@cursedtommy) reported
@Brawlhalla @Steam_Support PLS fix your ******* game. My game crashed so many times now that I lost count.
-
Freeccs
(@itsFreecss) reported
@Steam_Support please fix your **** someone is stealing my account and your **** wont even let me get it back
-
Stormiichu
(@Stormiichu) reported
@Steam @Steam_Support You guys are terrible, absolutely horrible for denying my request for a refund for a game that keeps crashing sporadically at no fault of my own coupled with enemy lag and audio desync. I want my $80 credited back to me ASAP!
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SUSAN
(@SUSAN483749) reported
@JokerxMad @Steam_Support I’m so excited I got mine recovered successful through cyberspace _hacker01 on Instagram after customers service refused to help me I have been tweeting about they’re great Job you can give them a try too
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PuddingGamerzNL
(@PuddingGamerzNL) reported
@Steam_Support i need help with something but i need a human to help and not the fix it yourself form bs pls contact me.
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Mark B. Writing 🌽
(@markbwriting) reported
Dealing with @Steam_Support is absolutely maddening and I do not understand how a company as large as Steam is cannot actually like, talk to you about an issue.
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Ashley Gwen | BLM
(@Ashley__Gwen) reported
@Steam_Support @Steam you know I am running into a issue with your ticket system not actually having anyone actually read them I requested a refund for a game that is non functioning with the game servers are up long enough to even login
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Leona
(@LeonaLevels) reported
Anyone else had an issue with Steam just removing games from your library? I had 520-530ish, today I started with 506 somehow, restarted Steam and its 484? @Steam_Support pls I would like some games left by the end of the day
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mikey snyder
(@pratorian) reported
@Steam_Support Steam guard is keeping my locked out of my account because I don't have that email anymore, but when I use your support page it just runs me in circles. I believe because I am unable to login to create a support ticket? HELP please?! I don't wanna lose my games.
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Anthony josh
(@Anthonyjosh422) reported
@someone6572 @Steam_Support Sorry about that!!! Had similar issue of recent i contacted support for weeks but got no response from them. Someone recommended @Jklaushacksx to me now my hacked account has been recovered you also should text him he would definitely help Asap.