Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Clichy, Île-de-France | 1 |
| Vannes, Brittany | 1 |
| Paris, Île-de-France | 16 |
| Amiens, Hauts-de-France | 1 |
| Suresnes, Île-de-France | 1 |
| Registro, SP | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Avignon, Provence-Alpes-Côte d'Azur | 1 |
| Unias, Auvergne-Rhône-Alpes | 1 |
| Bressuire, Nouvelle-Aquitaine | 1 |
| Hanau am Main, Hesse | 1 |
| Bron, Auvergne-Rhône-Alpes | 1 |
| Guwahati, AS | 1 |
| Huancayo, Junin | 1 |
| Saint-Amand-Montrond, Centre | 1 |
| Lens, Hauts-de-France | 2 |
| Lieusaint, Île-de-France | 1 |
| Le Creusot, Bourgogne-Franche-Comté | 1 |
| Montigny-lès-Cormeilles, Île-de-France | 1 |
| Les Alleuds, Pays de la Loire | 1 |
| Le Havre, Normandy | 1 |
| Aïn Temouchent, Aïn Témouchent | 1 |
| Toulon, Provence-Alpes-Côte d'Azur | 1 |
| Araçatuba, SP | 1 |
| Chenay, ACAL | 1 |
| Rennes, Brittany | 3 |
| Andrésy, Île-de-France | 1 |
| Corbie, Hauts-de-France | 1 |
| City of Brussels, Brussels Capital | 3 |
| Brussels, Brussels Capital | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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illyasviel Von Einzbern (@Illyasviel404) reported@Zoroarts @Krazerack @Steam I hate people do that.. unless got issues game really bad i understand....or unplayable.. well some people abuse it ... this gonna be problem later
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Paco Ace (@DamJPaco) reported@Steam Hi, I need help to modify my email address. Former email address is unavailable but I get a "error 2" everytime I put the code I received to change my email... Please help !
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Apocalypse (@SE_Apocalypse) reported@Zoroarts @Steam Have you ever thought to find other devs with similar nice and short games and release them as compilation instead? You avoid that 2 hours issue that way. 21% refund rate ... still sounds like most people who enjoy the game do want to give you money for it. 11% goes to charity.
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Shadow C | 🍔Arbiter🍕 🌭of🥪 🌮Sandwiches🌯 (@ShadowC5) reported@WastingSanity @Zoroarts @Steam But that would be a problem for certain genre of games, no? For example, certain puzzle genres are fundamentally not replayable, especially if the idea/solution to the puzzle requires planning and thought - and not merely some random generation.
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Witchmaster (@Witchmaster) reported@SurvivalGN @ConanExiles @Steam The biggest issues in most survival games of its generation, are to assume PvP can carry interest long term. NEW CONTENT was provided by Modding. But they need something to work with. Gamers need experiences, encounters, mysteries. And do something with what's there. Stagnant 🤬
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Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported@PotatoCrispDip @Steam But Steam is the biggest by far so you're losing an insane amount of money & exposure by not having your game on Steam, and there's no reason to keep the store hostile to short games when there's a simple fix. I don't understand defending keeping it that way.
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steviegnote (@Gim_John_Un) reported@Zoroarts @Krazerack @Steam I would brag too if I finished the game in less than 2 hours for free. Maybe that’s a developer and publisher issue, but also why I stay away from steam.
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Useless (@mustafa27007713) reported@Zoroarts @Steam i dont see this as steam fault,2 hours is such a good time window to experience a game especially if its a big pvp paid game (see marathon). now its for sure annoying for people to refund you even tho they loved your game but thats more of people issue then steam issue.
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Tuna (@Tiny_Tuna) reported@Zoroarts @Steam Doesn't seem like it would be very hard for them to fix. If you get a game completion achievement, then no refund. Ezpz.
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Kellanisverycool (@Kellanisvcool) reported@Zoroarts @Steam lol make a game longer than 2 hours dumbass. I can't believe that's an actual issue you're having.
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Artofmusic (@ArttomusicYay) reported@Zoroarts @Steam You have 1 level what do you expect.... make a longer game can't expect everyone to play for an hour and keep it. Come on its not steams issue.. I have been making games for over 26 years alone. Can't complain if someone beats it in the 2 hours. Thats on you not @Steam
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TheSoloWolf (@TheSoloWolf7) reported@Zoroarts @Steam I don’t think they should fix the refund policy I think a way to combat This is make your game longer make your game worth keeping with updates I do agree this is a **** thing to do but steam has a really good refund policy that helps the customer over the company, which is good
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✨Yutami✨ - Comms Open! (@ArtbyYutami) reported@Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.
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Jyn (@Mr_Clutchweg) reported@Cloy006 @Zoroarts @Steam "Only people that found it to easy refunded it". Screenshot shows "GREAT GAME" and refunded. The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them. That works with big
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Shrimp (@ShrimpInd) reportedRoll The Bones launch update: we have to delay the launch due to an unresolved issue on @Steam and the fact that @Steam_Support hasn't responded to us for 10 days. Not sure about the delay, I hope it's just an hour or two, but unfortunately @valvesoftware is unresponsive.
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