Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Marseille, Provence-Alpes-Côte d'Azur | 4 |
| Liverpool, England | 3 |
| Hamburg, HH | 3 |
| Paris, Île-de-France | 3 |
| Rodez, Occitanie | 2 |
| Helsinki, Uusimaa | 2 |
| Vevey, VD | 2 |
| Poissy, Île-de-France | 2 |
| Tuxtla, CHP | 2 |
| Massy, Île-de-France | 2 |
| London, England | 2 |
| Nice, Provence-Alpes-Côte d'Azur | 2 |
| Crépy-en-Valois, Hauts-de-France | 2 |
| Benito Juarez, CDMX | 1 |
| Panamá, Provincia de Panamá | 1 |
| L'Haÿ-les-Roses, Île-de-France | 1 |
| Salt Lake City, UT | 1 |
| Erbil, Muḩāfaz̧at Arbīl | 1 |
| Ełk, Województwo Warmińsko-Mazurskie | 1 |
| Houston, TX | 1 |
| Langenfeld, NRW | 1 |
| Palo Alto, CA | 1 |
| Puyallup, WA | 1 |
| Shawnee, KS | 1 |
| Huntington Beach, CA | 1 |
| Mehun-sur-Yèvre, Centre-Val de Loire | 1 |
| Mississauga, ON | 1 |
| East Wenatchee, WA | 1 |
| Bremerton, WA | 1 |
| Rotherham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Sangheili Tiddies
(@DrMigly) reported
@Steam I literally got a reservation into my cart, but then you guys locked me out for trying too much and then you gave me the "Your account is too new to reserve" error despite it still being in my cart. Thanks guys for not fixing the store with the Index release.
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Chris Graham
(@glizbane) reported
@Steam I have a question. Why is your system so ******* broken that nobody can actually reserve it? And those that got to the payment screen are getting the error "you've attempted too many purchases, tough ****, dumbass!"
-
Freek Schoenmakers
(@Firemaker007) reported
@sunnyleyawn @IFireflyl @Steam To keep bots out. Mind, these people are seeing an error with the wrong error message.
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Old Man
(@ayyyyyyyron) reported
@Steam My attempts to pre-order the 512gb model went from "something went wrong" to "too many attempts try later" to "your Steam account is too new, try again in a couple days" ...too new?! I've been a Steam customer for (checks years of service tag) FOURTEEN YEARS! Lol
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Gynesha Keyz 👑
(@Gynesys) reported
@smooothoperata_ @Steam Yeah I'm frustrated, but looks like plenty of people are having trouble on the #StreamDeck hashtag.
-
tuck frump
(@russianbot26) reported
@Steam You idiots gonna fix this **** show or what? Been tryna check out for the last half hour
-
Dawnaea Claudius Caesar Augustus Germanicus
(@HeartArpeggio) reported
@Steam Will you please fix the site, or extend the event time so people who are being hit by your stupid errors get a chance to put a deposit down? This is ridiculous =/
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Jamie Lang
(@idonthaveaband) reported
@JustinRoiland @Steam Yeah just keep trying. I got a million error messages, that included among them, and eventually it worked.
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Trollolol
(@Lv100troll) reported
@Steam Looks like you have been attempting a lot of purchases…. No ****, fix your ****** portal
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Alex Land
(@alex__land) reported
@Steam @Steamworks this “attempting a lot of purchases” error is so unbelievably frustrating. How did this slip by?
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BoxOfDemons
(@BoxOfDemons) reported
@syntaxis998 @justinkatzmedia @Steam I'd be glad that restriction is in place if an order went through and they tried to keep buying stuff. In this case, no order went through, and it was due to an issue on THEIR end. And now I'm blocked. Totally different scenario.
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plantwrench
(@wrenchplant) reported
@Steam im not able to reserve due to the error, and now it says i have tried too many times??
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Steve Apex
(@stevenapex) reported
@AustinCreedWins @Steam Yep. I’m facing this same problem. Infuriating.
-
Nick Anderton
(@savagenick83) reported
@Steam It would be nice if you could fix the store so we could actually pre-order the thing...
-
Bruno
(@AlleycatBruno) reported
from
Kansas City, Kansas
@Steam For the life of me can't get it to go through please fix this process