Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 11 |
| Brisbane, QLD | 5 |
| Milan, Lombardia | 5 |
| New York City, NY | 4 |
| Adelaide, SA | 4 |
| Toulouse, Occitanie | 4 |
| Lyon, Auvergne-Rhône-Alpes | 4 |
| Glasgow, Scotland | 4 |
| High Wycombe, England | 3 |
| Chicago, IL | 3 |
| Rouen, Normandie | 3 |
| Frankfurt am Main, Hessen | 2 |
| Hamburg, HH | 2 |
| Portland, OR | 2 |
| Stuttgart, Baden-Württemberg Region | 2 |
| Caen, Normandie | 2 |
| Washington, D.C., DC | 2 |
| Melbourne, VIC | 2 |
| Forbach, ACAL | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Nottingham, England | 2 |
| Jerez de la Frontera, Andalucía | 2 |
| Amman, Amman Governorate | 2 |
| Birmingham, England | 2 |
| Amiens, Hauts-de-France | 2 |
| São Paulo, SP | 2 |
| Berlin, Land Berlin | 2 |
| Toronto, ON | 2 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Lille, Hauts-de-France | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Yodas Raytraced Retro Studios
(@YodasRaytracing) reported
@Steam Do this Valve run your Steam Deck with and without the patch on my youtube channel guide in windows, or program a fix in SteamOS. Or you could just not care, thats cool too.
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Tesseract Dragon
(@TesseractDrag0n) reported
@Steam @Steam_Support You HAVE to fix the interface to allow zoom. At this point, I physically cannot see most words to read without being a foot or less from the screen. Do something for your visually impaired users!
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Pimpachu
(@Anthony62914233) reported
@screenrant Good luck with this. I have submitted 4 requests for a refund. Two from today and get the same automated message from @Steam saying I played over 2 hours. They should issue a statement and a universal refund to those who want it.
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Amy - Black Lives Matter
(@lexicalunit) reported
@steam why can't I download Inscryption anymore? I purchased it. I played it yesterday. But today when I try to start it, I just get an error saying the executable it missing. I've tried uninstalling and reinstalling. I tried clearing download cache. I tried changing region.
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Adair Walker
(@AdairWalker29) reported
@Steam I bought two identical steam cards as Christmas gifts from Walmart in December. Gave them to one person. One card worked, the other card didn’t. Walmart said it’s not their problem and I should contact you, but I can’t because I don’t have an account.
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Armor9
(@GBUclan) reported
@SlippyPerigee @EVGA_JacobF Glad to hear some can play. I have a i7-7700 and a RTC 3080, a very capable machine, and if I get 40fps I am lucky. This is on mostly medium settings as well. I am not the only one that has this issue and @Steam refuses to refund money for an unplayable game.
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MyNamelsDavid
(@ocsdw112) reported
@beenu212 @Steam ya its probably an issue with your bank or paypal whichever you used if you have that issue refund the money to your steam account in the future
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MikhailaGrace
(@mygkoiix) reported
@matthew_thomes @Steam Write to #QCURITYTECH on Instagram I had the same issue last week Thursday, But it was resolved immediately after I wrote to him and my funds are being recovered
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Samantha Herring
(@Samixoxo444) reported
A pox on you @Steam you have done an update which has messed up my Stardew Valley which won't even launch now. Fix it fix it fix it!!!! Please x
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Konyxgaming
(@Konyxgaming) reported
@Steam Hello Steam, i can't buy any games by Paypal. is that a problem with you, or my PP account ?
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ItzBeeDee
(@ItzBeeDee) reported
@TheHal09uy @Steam That's exactly the kind of games I have this issue with. Still have games like Witcher 3 and Doom Eternal completely unplayed, Cyberpunk and Sekiro only played half the game or so, and yet I keep buying more on sale haha
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Pankcake Shiller
(@jemimaswitnes) reported
@Steam so why am I not able to be refunded for bf2042 when others are? I have 110 minutes on ut all of which were me trying to fix it crashing. Wanna know the kicker? It was so unplayable I haven't touched it since pre release because I bought gold edition. Steam please Help Me!!
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Yodas Raytraced Retro Studios
(@YodasRaytracing) reported
@Steam Thats mostly because im not Gabe Newell. First world problems. Like Nuclear Triggers.
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Seiso Ears
(@mimikakiaddict) reported
@beenu212 @Steam Hey Suha This sounds like it is your card issued by your bank, or your paypal, whichever you used. Steam issues the refunds right away and it's usually up to whoever is processing your payments to put it back in your account.
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Matt in Middletown
(@MattinMiddletwn) reported
@DrizzintahL @Steam Friend of mine way back got hit with the "steam update" deleting their games bug. Got sorted, but the steam update game deletion bug did become an early meme back then. My issue, sometimes Steam won't let you move a game from one drive to another and gives no indication why.
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