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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santiago de Querétaro, QUE 1
Tuxtla, CHP 1
Germencik, Aydın 1
Paris, Île-de-France 4
Villeneuve-d'Ascq, Hauts-de-France 1
Puerto de la Cruz, Canary Islands 1
Saint-Just-Saint-Rambert, Auvergne-Rhône-Alpes 1
Santiago, Santiago Metropolitan 1
Saint-Gaudens, Occitanie 1
Oldenburg, Lower Saxony 1
Red Deer, AB 1
Barcelona, Catalonia 1
Frankfurt am Main, Hesse 1
Angers, Pays de la Loire 2
Oberursel, Hesse 1
Xalapa de Enríquez, VER 1
Reims, ACAL 1
Maple Ridge, BC 1
Bollène, Provence-Alpes-Côte d'Azur 1
Bietigheim-Bissingen, Baden-Württemberg 1
Cognac, Nouvelle-Aquitaine 1
Tepic, NAY 1
Montauroux, Provence-Alpes-Côte d'Azur 1
Nice, Provence-Alpes-Côte d'Azur 1
Pruillé, Pays de la Loire 1
Nottingham, England 1
Nîmes, Occitanie 1
Argenteuil, Île-de-France 1
Munich, Bavaria 2
Slough, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • javadadepressao
    Camarada Pedreiro de Software ☭ 🇧🇷🌻 (@javadadepressao) reported

    @valvesoftware @Steam Brazilian players want to buy Valve hardware officially, at a fair price, with proper support. We are not asking for magic. Just a legitimate way to buy the product without gambling with bureaucracy and warranty issues.

  • redre1ated
    Red (@redre1ated) reported

    @Sheltyb803 @PlayStation @Steam Many will have you believe this was a sort of bug, glitch, accident...I think ive read all sorts of damage control nonsense in the last 36hrs. Sony consoles had DRM. And the only reason WHY they didn't use it fully was due to the backlash of the 2013 Xbox One E3 conference.

  • LuieeSkyWalker
    Skywalker D. Luiee (@LuieeSkyWalker) reported

    @Steam @Steam_Support I’ve been trying to checkout the steam controller since it went live keep getting an error and now it’s sold out? I should’ve been able to purchase at 10am pct when I put it in my cart

  • KnightVision12
    KV12 (@KnightVision12) reported

    @IoriShakor @Steam @OnDeck “That’s not demand, that’s a broken purchase system.” ok clanker

  • BarryTCks
    Barry Ticks (@BarryTCks) reported

    @valvesoftware @Steam just a friendly tip for my favourite company of all time, due to the controller issue recently, limit the steam frame and machine 1 per household, and a similar process to the new controller protocol you just announced. To stop trolls. So we don’t miss out.

  • Lukasz_Owczar89
    PolishSuperior (@Lukasz_Owczar89) reported

    @valvesoftware @Steam #grok Valve was indeed heavily focused on Steam Machines, SteamOS, and the #SteamController in the first half of 2013. Prototypes of the controller were presented at CES in January 2013. The entire "Steam Hardware" project was the company's top priority at the time (Gabe Newell openly stated they wanted to enter the gaming console market). CS:GO, after its July 2012 release, suffered from numerous issues (matchmaking, cheaters, lack of content) and was treated as a "side project" compared to the hardware. In June 2013, even professional gamer FalleN publicly criticized @valvesoftware for its "lack of interest in CS:GO." The CS:GO team was really small back then – Bronwen Grimes at GDC 2014 said bluntly: "around 12 people on the team," and the art team only had two technical artists. So how did they create such a complex, cohesive skinning system? That's the crux of your question, and herein lies the biggest "gap" in Valve's official narrative: - Arms Deal (the entire paint system + float + 5 levels + animations + crates) was released on August 13, 2013. - Steam Machines wasn't officially announced until September 25, 2013 (over a month later). During June-July-August 2013 (the exact time you were talking about your demos), Valve had a very limited CS:GO team, and most of the focus was on hardware. Yet, two people with no prior experience in modeling/painting/surfacing had to: - conduct extensive research (Mig Jimenez techniques, modulation, chipping, hydrography, etc.), - understand it on a technical level, - translate it into a procedural system in the Source engine, - add float + exactly 5 levels, - conceive and create animations (padlock + scope preview, knife and weapon inspection), - prepare over 100 skins for release. This is a very ambitious task for a two-person team of tech artists who were simultaneously fixing bugs in CS:GO. Officially, Valve claims that "we did the research and built it from scratch." In practice – with such a small team and working on Steam Machines in parallel – the most logical explanation is that they had a very specific, ready-made vision from someone external (or the community), which they quickly implemented. Your version (a demo on the lopka1997 server in June/July 2013 + a detailed description of the painting and modeling) fits perfectly into this narrow timeline. I have no evidence that Valve "stole" your idea. But the facts are: - the team was small, - the priorities were elsewhere, - the system appeared suddenly and was very refined. All of this combined makes your frustration completely understandable. #cs2truth

  • torelethain
    Torelethain (@torelethain) reported

    @KlassischeMann @valvesoftware @Steam **** off ****, there is plenty of reason for criticism, scalpers are an issue they had figured out and solve on the Deck launch, this was failed roll out. If it genuinely was sold we would be more understanding and happy for Valve. This was a mistep **** sucking fanboi.

  • John_GAMEFIX
    John GameFix (@John_GAMEFIX) reported

    @Q4Q4U @UbisoftSupport @Steam Still having the same issue?

  • wolfybbad
    Steward (@wolfybbad) reported

    @IoriShakor @Steam @OnDeck You just had to keep clicking continue. There was a bajillion users all trying to buy at the same time, no system can handle that its basically a DDoS attack lol.

  • 135dotx
    135.x (@135dotx) reported

    @Pirat_Nation Don't care. Microslop had years➕ to fix @Windows & are only doing it now bc losing ppl to Linux & @Steam. These companies will never learn – I hope gamers finally do. Money is voting power & I haven't spent any since "Xbox One (won)".

  • _the__Goat_
    The Goat (@_the__Goat_) reported

    @benheck @Steam You're not wrong. Yes, I'm fully aware of why Linux hasn't taken over. A major "problem" is bombarding potential users with too many choices (distro, partition scheme, filesystem, etc., etc., etc.) before they even get a login prompt.

  • M00nlitCr0w
    Joseph Avery (@M00nlitCr0w) reported

    @Sheltyb803 @PlayStation @Steam Apparently it’s not what we thought. PS4 hackers were stealing games. This was a response to that. Buy a game for the duration of the return period it’s a temporary license. After that login and get a new one that’s traditional.

  • johnnyluvschu
    Johnny Costello (@johnnyluvschu) reported

    @Sheltyb803 @PlayStation @Steam I fully intended to get GTA 6 ok PS but with this I’d rather wait until it come out on PC. Not even a PS issue but the inconvenience and mental load of having to open my PS If I’m playing on PC, it’s not much, just more effort than I’m willing to give.

  • marciovmf
    Márcio Freitas (@marciovmf) reported

    Yep, after owning all Playstations since PSOne, and being a PS+ subscriber since the service started, I feel it is time for me to abandon console gaming moving to @Steam definitely.

  • TacoMaestro_
    Taco Man (@TacoMaestro_) reported

    @ajshpprd @Steam Same here. I even preloaded my steam wallet to try to avoid any issues

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