Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 2 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 13 |
| José María Ezeiza, BA | 1 |
| Aguascalientes, AGU | 1 |
| Vijayawada, AP | 1 |
| Cherbourg-Octeville, Normandy | 1 |
| Lille, Hauts-de-France | 1 |
| Strasbourg, ACAL | 1 |
| Varilhes, Occitanie | 1 |
| Mozzo, Lombardy | 1 |
| Boulogne-Billancourt, Île-de-France | 2 |
| Toluca, MEX | 1 |
| Campinas, SP | 3 |
| Cavaillon, Provence-Alpes-Côte d'Azur | 1 |
| Souastre, Hauts-de-France | 1 |
| Parthenay, Nouvelle-Aquitaine | 1 |
| Solidaridad, Q. Roo | 1 |
| Elne, Occitanie | 1 |
| Cáceres, MT | 1 |
| Ciudad Jardín, MEX | 3 |
| Porto Velho, RO | 1 |
| Montpellier, Occitanie | 1 |
| Surrey, BC | 1 |
| Blois, Centre | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Marília, SP | 1 |
| Machala, El Oro | 1 |
| Mexico City, CDMX | 1 |
| Stony Plain, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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わためろん (@watamelon23) reported@Maxim_Drw @Zoroarts @Steam The problem is that a lot of the time the ways devs add extra playtime to get over 2 hours is just by adding pointless padding. I'd rather just have the great 60 or 90 minute game instead of one that is made worse by padding. Thank you friend.
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Gonza (@Pekzer_) reported@Zoroarts @Steam Probably the mayority of that 21% were people who dont like the game or have problems with it and thats why they refund.
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Fyro - TheFrozenBox (@FrozenBox) reportedThis is disgusting. If you complete a game, your entitlement for a refund is void. Just like eating at a restaurant. You consume, you don't get a refund. @Steam should fix this.
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✧.*Selene.*✧ Genshin HSR WuWa Pilot (@Selatiorine) reported@Zoroarts @Steam Sounds like a you problem. If someone can finish the game within an hour. That is not a game and certainly not one worth paying for. That refund policy has been extremely helpful for times that games ended up being terrible or completely not worth the money.
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Average Mortis Enjoyer (@MortisEnjoyer) reported@Daewolf @Zoroarts @Steam It is kinda scummy to refund a 5$ game if you enjoyed it, but still, that issue could have been completely avoided if the DLCs were part of the base game (which is lacking in content). A lot of people don't think 5$ is worth it for an hour long game
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Ric Sin (@Sinric23) reported@Zoroarts @Steam Your direct competitors and peers specifically target the post two hour framing. This isn’t a you nor a player problem at all. Ashes of creation deliberately rug pulled as well as tons of game media. Make a great game.. let em refund.. make more content.. build your brand. Be the difference not saying players should lose autonomy or you sell off the entire gaming community to the filth that has been delivering predatory content in greater and greater measure. Don’t blame steam either .. they are about the only vector creating a legit space for gamers. So.. keep making games. You made 55k people interact, make another game.. get more. Stop trying to turn entire systems into harvest mechanisms the ruin the entire culture and economy.
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Kremmen (@Kremmen101) reported@Zoroarts @Steam Clearly this is a pricing issue. If your game is beatable in under two hours you need to charge less so it's not worth refunding.
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valerian tea enjoyer (@platqr) reported@SSameerHRizvi @Zoroarts @Steam No, it’s actually more lenient. You have a month to issue a refund, and playtime doesn’t matter.
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no one (@dimipossum) reported@Zoroarts @Steam Dont make games under 2 hours, if you cant its not my Problem. I refund
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𝐁𝐒𝐏𝟑 (@RealBSP3) reported@Zoroarts @Steam They might be falling under some play requirement limit. Maybe that limit is two hours. I've returned two games. I played both for half an hour, and realized one was broken, and the other departed too far from a franchise I loved to keep playing.
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Demielle Tournes 🧩📷 VT (Otokonoko👗) (@DemieTournes) reported@TheRealJTV4K60 @Steam And what ******** this has to do with Sony's anti consumer practices? 99% the issue here is about Sony having ****** practices by revoking licenses and closing their older stores without having proper backwards compatibility. And for what do you want those PS5 pro specs? to run badly optimized ****** bloated PS5 exclusives? Also PC is an open ended platform with multiple storefronts and ways to own your games. Seriouysly, you low IQ neanderthals can barely breath with how deep sony's **** is inside your throats.
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VALIS Gaming (@SweeterPeter72) reported@Zoroarts @Steam So many problems on the Steam store could be solved by more human involvement, but this one doesn't even need it: Serial returners (5 a month?) get put on a warning. If they continue the excessive returns, they simply can't anymore.
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Darrell williams (@2000_pip) reported@Zoroarts @Steam policy don't know if that was a auto or user error lol would have noticed till I got the like so ty lol
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AllahingMutant (@AllahingMutant) reported@Zoroarts @Steam Skill issue. Your game is the equivalent of a fat chick that puts out on the first date and is a lousy lay on top of that. If people aren't coming back for seconds, that's on you.
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Atomic Brick Studio (@Bitbybrix) reportedHello @Steam, I bought Sunset Overdrive and Undertale today, but an error occured through my purchase when I bought it. The money was deducted from my card but the Steam app said that the purchase failed due to an incorrect address. I had to redo my purchase for it to work.