Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 11
Brisbane, QLD 5
Milan, Lombardia 5
New York City, NY 4
Adelaide, SA 4
Toulouse, Occitanie 4
Lyon, Auvergne-Rhône-Alpes 4
Glasgow, Scotland 4
High Wycombe, England 3
Chicago, IL 3
Rouen, Normandie 3
Frankfurt am Main, Hessen 2
Hamburg, HH 2
Portland, OR 2
Stuttgart, Baden-Württemberg Region 2
Caen, Normandie 2
Washington, D.C., DC 2
Melbourne, VIC 2
Forbach, ACAL 2
Madrid, Comunidad de Madrid 2
Nottingham, England 2
Jerez de la Frontera, Andalucía 2
Amman, Amman Governorate 2
Birmingham, England 2
Amiens, Hauts-de-France 2
São Paulo, SP 2
Berlin, Land Berlin 2
Toronto, ON 2
Marseille, Provence-Alpes-Côte d'Azur 2
Lille, Hauts-de-France 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • whatchumacallyt Will Morrison (@whatchumacallyt) reported

    @Steam_Support how do I contact support? I need a real human to help resolve my issue, not your self-help page and it is not obvious how one is supposed to contact customer support.

  • EmeraldPaschal8 HELP CENTRE🧑🏿‍💻 (@EmeraldPaschal8) reported

    @Skerdan46 @Steam_Support It’s a free service

  • Multiplat_Mike MultiPlatform Mike🐝 (@Multiplat_Mike) reported

    I didn’t realize fallout new Vegas was unplayable when I bought it on @Steam_Support you would think a game this old wouldn’t have a common game breaking loading screen glitch.

  • tylikacos TyLiKa (@tylikacos) reported

    @LogZapper @Steam_Support same problem here. I play games through origin and steam. Only steam is having login issues it seems. I can't login on the web browser or the app. But I was able to login through the avast web browser. I wonder why that is...

  • EddieJervis Eddie Jervis (@EddieJervis) reported

    @Steam_Support I'm having trouble logging in and there doesn't seem to be any extra help regarding the issue, I've literally tried everything. Please help me

  • Brenden08759334 Brenden (@Brenden08759334) reported

    @Steam_Support why is your I am not a robot thing not working. I’ve been trying to reset my password and it keeps saying verification failed even when I do it right

  • AustineMary4 munchkin (@AustineMary4) reported

    @HjemJo @Steam_Support My account got hacked too...i tried contacting support support service but no response so..I went online and searched for a hacker then I got referred to cyber_smart_security on Instagram i was doubtful at first until they helped me recovered it.

  • JacksonCarver23 Jackson (@JacksonCarver23) reported

    @Steam_Support I have an issue, whenever I restart my computer or the steam client i'm prompted to enter a code for steam guard everytime even though its from the same pc so it should be remembering it (i have it checked).

  • Courtne48086742 Courtney (@Courtne48086742) reported

    @Steam_Support can y'all please fix your captcha I can't make a new account and it's been an ongoing issue from what I've read on online forums. I do like 12 but it won't verify that I'm a person and I just want to play steam games

  • KadenMclaughli6 Kaden Mclaughlin (@KadenMclaughli6) reported

    @Steam_Support I cannot create a steam account due to a CAPTCHA error with the reference ID:4004236280635258035

  • tiffjeanpaul Tiffany Pauling (@tiffjeanpaul) reported

    @Steam_Support very frustrated right now. After 1 month of back and forth about the index, we received a replacement only for it to not work within 15 min of use. I want a phone number or instant msg to call rather than waiting days between responses and crash reports.

  • FarFromNoble Noble (@FarFromNoble) reported

    @Steam_Support Why does it say that I've failed to sign in "too many times" when I just tried for the first time?

  • Manu28604435 Manu (@Manu28604435) reported

    Unable to purchase Metro Exodus Gold edition. Payment gateway Novoplay for debit cards is not working properly. @Steam @Steam_Support

  • WilsonRCHY larry (@WilsonRCHY) reported

    @HjemJo @Steam_Support I also got hacked, these support services aren’t doing anything, send a DM to @Haalian__ on instagram,WhatsApp +1 (857) 298‑0059 they’ll help fix your account fast!

  • thresherlive Thresher | Ty (@thresherlive) reported

    @Steam_Support @Steam Why is it impossible to find someone to talk to in regards to an issue I’m having. The only outlet y’all have is an automated support ticket which actually does nothing.

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