Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 5
Hamburg, HH 3
Marseille, Provence-Alpes-Côte d'Azur 3
Massy, Île-de-France 2
London, England 2
Kiel, Schleswig-Holstein 2
Nice, Provence-Alpes-Côte d'Azur 2
Liverpool, England 2
Crépy-en-Valois, Hauts-de-France 2
Portland, OR 2
Frankfurt am Main, Hessen 2
Brisbane, QLD 2
Thornhill, ON 1
Lamorlaye, Hauts-de-France 1
Korneuburg, Niederösterreich 1
Guangzhou, Guangdong Sheng 1
Taunton, England 1
Langhorne, PA 1
Ciboure, Nouvelle-Aquitaine 1
Avignon, Provence-Alpes-Côte d'Azur 1
Lens, Hauts-de-France 1
Pontoise, Île-de-France 1
Halle (Saale), Saxony-Anhalt 1
Angers, Pays de la Loire 1
Valinhos, SP 1
Strasbourg, ACAL 1
Lübeck, Schleswig-Holstein 1
Raisio, Varsinais-Suomi 1
Finsterwalde, Brandenburg 1
Malafretaz, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • 4ktnajman Big Naj (@4ktnajman) reported

    @Evildeadgirl1 @Steam Stop whining here because you can't get any Fix from them, I was in your shoes few days back without a single word from them until someone here referred me to Rolxyber on INSTAGRAM and boom he got it all sorted out

  • AisforAWSM AisforAWSM (@AisforAWSM) reported

    @Steam - What's going on with your PayPal connection via your desktop app. Trying to pay that way results in a spinning wheel. Seems like people been reporting the issue since Dec. A fix would be nice.

  • steve_8776 Steve (@steve_8776) reported

    @Steam I’m having real difficulty getting access to a response to a service ticket that you have replied to, any chance someone could DM me and help?

  • iangodas ian (@iangodas) reported

    @HogwartsLegacy Deluxe Edition bought on @Steam and a lot of PC users still can’t play the game. It won’t launch, and you guys don’t even acknowledge that you are aware and are trying to fix it. This is outrageous.

  • TacticoolStoney Tacticool Stoney (@TacticoolStoney) reported

    I’ve played games longer then 2 hours on steam before the they’ve refunded me no problem! @Steam will always be better clearly

  • navybratz96 Ashlynn (@navybratz96) reported

    @HogwartsLegacy why are you not fixing the PC version? Everyone on @Steam is having launch crash issues and you are ignoring us. How are we giving 72 hours early access when no one can play?! So many have already requested refunds. We want answers!

  • Chul_aa7 Chu (@Chul_aa7) reported

    @wbgamesfr @HogwartsLegacy @Steam My game crashed yesterday and since I can't launch it anymore, the green play button appears again and again but nothing is happening. I did uninstall the game, files verification but still not able to play, I got a " Phoenix" error. Help

  • xxnessieee xxnessieee (@xxnessieee) reported

    @SteamStatus @Steam I can't login into my account

  • psychicfork013 George Costanza (@psychicfork013) reported

    @Steam is there a way to put in a general support/"issue not listed" ticket? None of the options on the support page relate to the issue I'm having.

  • SilentxxProduct Silentxx ™ (@SilentxxProduct) reported

    Anyone else been having trouble starting ip games on @Steam? Like they just wont start up and you have to “verify file integrity” to get them to work.

  • G2A_com Greg the G2A Geek (@G2A_com) reported

    @manu_mlr @Steam @G2A_ES If the issue persists, please let me know via private message, providing me with your order number. I'll check what's going on.

  • NotUrKindOfPPL Mlon Eusk (@NotUrKindOfPPL) reported

    @NightdiveStudio @Steam Is there any plans to fix the zombie and melee behaviours? It looks so clunky. Apart from that it looks hot.

  • jimmy_Jobob Jimmy JoBob (@jimmy_Jobob) reported

    @40k_Inquisitor @NeocoreGames @Steam Hey Neocore. The server son Xbox are terribly laggy and continuously crash. Are you looking into this? .

  • AGxstreams AGx (@AGxstreams) reported

    @hogwartslegacy @steam Can you communicate with us? I have 80 minutes of game time on steam all from being frozen on the ToS agreement page! Are you working on a patch or not acknowledging the issue many PC players are having?

  • ChillFds Ty (@ChillFds) reported

    @IAmTomCoulton @HogwartsLegacy @Steam same bro i have a i7 8700 and a 2060 with 16gb of ram . it’s not the best but i have no problems running games at high settings with great fps. i can’t even hold 30 on everything low. but when i restart the game it works perfect for 3 mins and starts dropping and stuttering.

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