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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Witry-lès-Reims, ACAL 1
Eysines, Nouvelle-Aquitaine 1
Tipton, England 1
Genesee County, NY 1
Roissy-en-Brie, Île-de-France 1
Campinas, SP 1
Bristol, England 1
Lynnwood, WA 1
Saint-Brieuc, Brittany 1
Gómez Palacio, DUR 1
Rodez, Occitanie 1
Moulins, Auvergne-Rhône-Alpes 1
Beaulieu-les-Fontaines, Hauts-de-France 1
Santiago de Querétaro, QUE 1
Tuxtla, CHP 1
Germencik, Aydın 1
Paris, Île-de-France 4
Villeneuve-d'Ascq, Hauts-de-France 1
Puerto de la Cruz, Canary Islands 1
Saint-Just-Saint-Rambert, Auvergne-Rhône-Alpes 1
Santiago, Santiago Metropolitan 1
Saint-Gaudens, Occitanie 1
Oldenburg, Lower Saxony 1
Red Deer, AB 1
Barcelona, Catalonia 1
Frankfurt am Main, Hesse 1
Angers, Pays de la Loire 2
Oberursel, Hesse 1
Xalapa de Enríquez, VER 1
Reims, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • LuieeSkyWalker
    Skywalker D. Luiee (@LuieeSkyWalker) reported

    @Steam @Steam_Support I’ve been trying to checkout the steam controller since it went live keep getting an error and now it’s sold out? I should’ve been able to purchase at 10am pct when I put it in my cart

  • NEHWind
    N.E.H.-Windzen (@NEHWind) reported

    @valvesoftware @Steam Valve, are you shitting me right now? Yes, I've attempted a lot of the same purchase, you just refuse to process any of them. Now I'm locked out for who knows how long, on top of your server problems? Drop the ball harder, I'd love to see what that looks like.

  • Met47ron
    0G_M3T47R0N (@Met47ron) reported

    @IoriShakor @Steam @OnDeck I was met with that error and just spam clicked the link until I got a different page to finally populate!

  • DrewFlashy1
    Fallout Flashy (@DrewFlashy1) reported

    I was skeptical about @Steam's controller costing an outrageous $100, $30 more than a Nintendo Pro controller. However, I now know you can open it to maybe fix it yourself and if you drop it, it Wilhelm screams. Such humanity is worth it. Our household will have 2.

  • patriot_central
    PatriotCentral (@patriot_central) reported

    @IoriShakor @Steam @OnDeck It is server overload, dummy. Nothing was broken. You are just retarded.

  • GroyperDoom
    Dr. Doom Groyper (@GroyperDoom) reported

    @Moonie__OS @Steam I dont see what the problem is?

  • EldritchBoggart
    Eldritch Boggart (@EldritchBoggart) reported

    @valvesoftware @Steam Fix your payment system. Broken system so everyone missed out on the pathetically low quantity of controllers you provided for purchase.

  • radojames99
    james (@radojames99) reported

    @valvesoftware @Steam Sucks you were able to let me put in money no problem, but let the scalpers buy everything.

  • olafkswg
    olafkswg - Buying Skins 95% (@olafkswg) reported

    Is this a planned change with no announcement or a bug? Broken trade history suggests the other, @Steam support can't answer this question.

  • DJignyte
    Ignyte (@DJignyte) reported

    @Steam @discord @Windows The CLOSEST thing I got to it working the way I want, is by launching steam or discord via powershell. Which half works (does for Discord). But I launch steam by right-clicking on the icon and selecting 'Friends' so the friends list appears. Which the powershell thing doesnt fix.

  • BlueXcoat
    BlueXcoat (@BlueXcoat) reported

    @valvesoftware @Steam Just keep selling controllers at the same price till scalpers give up buying, infinite money glitch and then it could be available to all of the customers right now. Would advise for everyone to not even buy the reselling options from ebay. @valvesoftware

  • ThorneAbrams
    Thorne (@ThorneAbrams) reported

    @AntiFurVoreGore @valvesoftware @Steam "Fairness" isn't getting special treatment because you've been a user for a long time. It’s everyone having the same 1-unit limit so the scalpers you’re complaining about can’t drain the stock. You’re asking to be part of the problem.

  • AyeimCooper
    Cooper (@AyeimCooper) reported

    @IndeedWholesome @valvesoftware @Steam Sold out already and I was having issues trying to push my through 😢

  • paponis
    mpampis_ (@paponis) reported

    @Steam Can you explain to me why you ******* change my ps4 controller to xbox buttons? I'm frustrated a lot with this **** I hate xbox, I ain't learning the buttons from the start fix that ****

  • danny_mcnasty
    that guy (@danny_mcnasty) reported

    @smith_rust @valvesoftware @Steam While I hate scalpers, and they were no doubt part of the problem by being apart of the server load, it's not their fault I couldn't purchase one. I had it in my cart at 10:00 PT, immediately went to checkout, and was never able to complete the purchase. My error message didn't change from "error initializing your transaction" to "items in your cart are out of stock" for 40 minutes. This is on Valve and their backend not being able to handle the purchasing traffic. I just hope they're able to identify the issues and make updates so this doesn't happen again in the next batch, the Steam Box, or the Frame

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