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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tlalnepantla, MEX 1
Bondy, Île-de-France 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Troyes, ACAL 2
Fortaleza, CE 1
Catanzaro, Calabria 1
Paris, Île-de-France 17
Belo Horizonte, MG 1
Pouzauges, Pays de la Loire 1
Brionne, Normandy 1
Clichy, Île-de-France 1
Vannes, Brittany 1
Amiens, Hauts-de-France 1
Suresnes, Île-de-France 1
Registro, SP 1
Mantes-la-Jolie, Île-de-France 1
Avignon, Provence-Alpes-Côte d'Azur 1
Unias, Auvergne-Rhône-Alpes 1
Bressuire, Nouvelle-Aquitaine 1
Hanau am Main, Hesse 1
Bron, Auvergne-Rhône-Alpes 1
Guwahati, AS 1
Huancayo, Junin 1
Saint-Amand-Montrond, Centre 1
Lens, Hauts-de-France 2
Lieusaint, Île-de-France 1
Le Creusot, Bourgogne-Franche-Comté 1
Montigny-lès-Cormeilles, Île-de-France 1
Les Alleuds, Pays de la Loire 1
Le Havre, Normandy 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • SwimmingLink
    SwimmingLink (@SwimmingLink) reported

    @Steam The Steam Mobile App crashes upon pulling up the 2FA prompt making it impossible to log in. Please fix.

  • sqronce
    Dani (@sqronce) reported

    @Zoroarts @nieyter19 @Steam Some would believe evidence, and some wouldn’t. Receipts help with claims. While you’re trying to prove claims, I’m still waiting on evidence of all the reviews boasting of refunding after completing in under 2 hours, showing that this form of refund was a wide spread issue.

  • humbertoc_13
    Humberto Camarillo (@humbertoc_13) reported

    @gameunlocked26 I can't not even open the game at all on my PC, @Steam please fix the issue

  • FUCKJVLY
    j (@FUCKJVLY) reported

    @Steam One of the biggest online markets with millions of users needs a phone service. It’s ******* ridiculous I have to wait hours or days for a reply on a hacked account….. Especially accounts worth thousands.

  • TheTeaVirus
    The Tea Virus (@TheTeaVirus) reported

    @Zoroarts @Steam Sorry no. Just make your game take longer than 2 hours to beat. You're not the first one with this issue but this is a great policy for consumer rights. I'll never buy a game from someone trying to change that.

  • Witchmaster
    Witchmaster (@Witchmaster) reported

    @SurvivalGN @ConanExiles For me, the move to UE5 sounded like a bad move. While I do use @Steam to play this, I'm also on Linux which has had a history of issues running Unreal 5 content. I decided to try it out and it just would not run. I restored to the UE4 version frustrated.

  • rickeyp2121
    Rickey Pendarvis (@rickeyp2121) reported

    @EatPantGames It unfortunate that @PlayStation idiocy is causing problems like this for small indie teams and games. Obviously not everyone can do physical release. @Steam has proven they are trustworthy with digital for decades. Hope people support you over there. I will 👍

  • galaxygash
    Apex Autist (@galaxygash) reported

    @Zoroarts @Steam absolutely no problem. I'm sorry if that caused/causes you any issues, if anyone cites it or makes the claim, tag me and ill clarify I was mistaken and why.

  • Pyr0Mander
    Pyr0mander (@Pyr0Mander) reported

    @BenderFondue @Zoroarts @Steam Also you can't even try to refund a game if you played over 2 hours, so just make the game longer. Also from what he said in the thread its only speedrunners that can play it under 2 hours, so a minority of gamers. Seems like a non issue to me

  • ono_the_gamer
    oNo_The_Gamer 🇵🇷🏙️🎮 (@ono_the_gamer) reported

    @UbisoftSupport there wouldn't be a problem if it was offered for free on @Steam. hope this helps 👍🏽

  • JuiceHaunter
    JuiceHaunter (@JuiceHaunter) reported

    @Zoroarts @Steam This is a dev problem. Not a steam problem. You could argue maybe $1 - $2 games can't be refunded... But if you actually developed a game that can be fully completed on 2hrs or less than what you have is a demo and you forgot the develop the full game.

  • kitcatexe
    meow 🪓 (@kitcatexe) reported

    @WhiteHouse @Steam @Steam_Support just so you guys know sometimes the lag is worse trust and pls help i need to feed my slimes

  • watamelon23
    わためろん (@watamelon23) reported

    @Maxim_Drw @Zoroarts @Steam The problem is that a lot of the time the ways devs add extra playtime to get over 2 hours is just by adding pointless padding. I'd rather just have the great 60 or 90 minute game instead of one that is made worse by padding. Thank you friend.

  • Thizlam87
    Thiz (17-3 2x SUPERBOWL CHAMPS) (@Thizlam87) reported

    @Zoroarts @Steam I think the fix to this is to not make a game that is under 2 hours long. Steam shouldn’t change the 2 hour limit for refunds, I personally think it should be 3 hours.

  • vtory042
    Ojeyi victory (@vtory042) reported

    Good evening.i have been trying to create an account with steam but it's not working. @Steam

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