Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cherbourg-Octeville, Normandy | 1 |
| Lille, Hauts-de-France | 1 |
| Strasbourg, ACAL | 1 |
| Paris, Île-de-France | 12 |
| Varilhes, Occitanie | 1 |
| Mozzo, Lombardy | 1 |
| Boulogne-Billancourt, Île-de-France | 2 |
| Toluca, MEX | 1 |
| Campinas, SP | 3 |
| Cavaillon, Provence-Alpes-Côte d'Azur | 1 |
| Souastre, Hauts-de-France | 1 |
| Parthenay, Nouvelle-Aquitaine | 1 |
| Solidaridad, Q. Roo | 1 |
| Elne, Occitanie | 1 |
| Cáceres, MT | 1 |
| Ciudad Jardín, MEX | 3 |
| Porto Velho, RO | 1 |
| Montpellier, Occitanie | 1 |
| Surrey, BC | 1 |
| Blois, Centre | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Marília, SP | 1 |
| Machala, El Oro | 1 |
| Mexico City, CDMX | 1 |
| Stony Plain, AB | 1 |
| Itaperuna, RJ | 1 |
| Kolkata, WB | 1 |
| Brisbane, QLD | 1 |
| Versailles, Île-de-France | 1 |
| Plaisir, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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TheTruthHertz (@The_TruthHertz_) reported@Steam still waiting for a response from your actual human customer service agents. I requested a refund for a game with 0hr played that's outside the 2-week window because of my hospitlization following cancer treatment and sepsis. You've automatically rejected it twice.
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Meatball545 (@meatball545) reported@KalitoKalo @YoukaiNewsEN @Steam Do you have a problem with holding people accountable? Just because you like them doesn’t make them immune to the bare ******* minimum standard
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Patrick (@Judokast) reported@Smthingedgy I've never once had a problem with @Steam . From refunds to technical problems whatever and do you know what other company I can say that about these days? NONE, the ******* answer is NONE! Gabe fulfilled the social contract. He gave us what we need and want, he gets a yacht.
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Richard (@RichardvH) reported@Moonie__OS @Steam Don’t see an issue?
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Jordan Barrand (@0X_Barrand) reported@PedroAntunes999 @Steam @Steam_Support Sorry to hear you're having trouble accessing your account. Do you still have access to the original email address associated with the account?
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spicynoodle (@realspicynoodle) reported@2_left_thumbs @Steam I can see it being a surprise to some that it got removed and replaced with "capybara". And I can see how the old tag helped find similar games, but I don't really see the huge issue. Actually I don't know why I even commented to be honest lol my opinion isn't very strong here.
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James Barlett (@James_Barlett) reported@valvesoftware @Steam This is a ****** service! I reserved one minute past 10 pacific and I’ve been waiting 15 days for a chance to buy it! I could understand if I took my time reserving! Valve you need to do better!
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Daniel Ericksen (@Erickdanielson9) reported@Steam @Steam_Support I need help, I can't sign into steam support to enter a ticket because I'm encountering a log in error. I attempted to change my password but have no gone over the attempts. Every PW change kicked me out to an error. Can't find any other way to contact
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Big Cert (@BigCert412) reportedI played this dogshit game on ******* steam for 3 hours and I can’t get a refund now? Horrible service @Steam @Steam_Support
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Antonio (@AvisadorMtrMdrd) reported@Steam I want to Work with this company, send me the most bored thing and I will fix it
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Daine Steven Campbell (@DaineSteve2319) reported@Steam YOU WILL BE ELIMINATED FOR TOUCHING MY ACCOUNTS AND BUGS , WATCH YOU DONT GET RIGHT TO RUN **** JUST CUZ UR HUBRIS VIEWS THERE IS STILL RULES OF ERRORS AND THEFT THOSE ARE FOR THE SHREDDERS YOU WERE GETTING WORKED THE COM DONT MEAN RIGHT AWAY UR ABOVE! AS THE GET CRUSHED WHZ!
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Sethix (@se7hix) reportedSo, additional work ahead of @Steam and @Steam_Support ahead regarding all software in their store, because if they are providing malware they will have serious trouble, this has happened before and if it continues happening valve is showing that's a platform no longer safe.
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KronicW (@OfficialKronicW) reported@ToanChan_ @Steam I use a debit card and I don't have this issue at all. I'm able to see any game on the market. Something is weird.
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Daniel Fryer (@Danielandtails) reported@ToanChan_ @Steam @ToanChan_ I have the exact same problem...I raised a ticket with steam, and they said they would make a note of my feedback, which essentially goes nowhere
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Echoes of Troy (@FireFlyTroy) reportedWhat is with @Steam support and never looking at tickets & just a generic replies? 3rd ticket, same issue, same replies!! Arghhhhhhh