Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Campinas, SP | 1 |
| Bristol, England | 1 |
| Lynnwood, WA | 1 |
| Saint-Brieuc, Brittany | 1 |
| Gómez Palacio, DUR | 1 |
| Rodez, Occitanie | 1 |
| Moulins, Auvergne-Rhône-Alpes | 1 |
| Beaulieu-les-Fontaines, Hauts-de-France | 1 |
| Santiago de Querétaro, QUE | 1 |
| Tuxtla, CHP | 1 |
| Germencik, Aydın | 1 |
| Paris, Île-de-France | 4 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Puerto de la Cruz, Canary Islands | 1 |
| Saint-Just-Saint-Rambert, Auvergne-Rhône-Alpes | 1 |
| Santiago, Santiago Metropolitan | 1 |
| Saint-Gaudens, Occitanie | 1 |
| Oldenburg, Lower Saxony | 1 |
| Red Deer, AB | 1 |
| Barcelona, Catalonia | 1 |
| Frankfurt am Main, Hesse | 1 |
| Angers, Pays de la Loire | 2 |
| Oberursel, Hesse | 1 |
| Xalapa de Enríquez, VER | 1 |
| Reims, ACAL | 1 |
| Maple Ridge, BC | 1 |
| Bollène, Provence-Alpes-Côte d'Azur | 1 |
| Bietigheim-Bissingen, Baden-Württemberg | 1 |
| Cognac, Nouvelle-Aquitaine | 1 |
| Tepic, NAY | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Active Tower Lore (@SubmarineTower) reported@Steam I am unable to request a refund at the moment. I get a red error and when I hit try again I get the message error code: -379.
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Vinnie2004 (@Vinnie20041) reported@Steam Fix steam support Pretty Pretty Please, I need to refund four sims packs.
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RePete (@RePeteW) reported@Dexerto Nice @Steam Way to give some epic customer service!
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Jeremy Wood (@excitedpixels) reported@Steam @Steam_Support do you have a random shipment generator for orders as it seems you are shipping the steam controllers randomly. I ordered at 57 just before, and my wife's at 18 past because you were broken for her. It's Def not in any kind of order which seems unfair. :(
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Julianthethief (@RedeYesHood) reported@UbisoftSupport @Steam @UbisoftSupport the source of the problem is ur own goddamn launcher and not steam so don't spread misinformation .
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Skywalker D. Luiee (@LuieeSkyWalker) reported@Steam @Steam_Support I’ve been trying to checkout the steam controller since it went live keep getting an error and now it’s sold out? I should’ve been able to purchase at 10am pct when I put it in my cart
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GoodStuffPuff (@PowPowPony) reported@UbisoftSupport @Steam Just make it so your games can be played directly through steam and these problems would cease to exist for people, your launcher IS the problem
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TheVark (@isthatvark) reported@IoriShakor @Steam @OnDeck Had this issue as well, truly unfortunate they didn't let cart holders hold onto their spot. This error eventually went away after 30-40 mins, and just got a sold out notification at check out. truly cooked.
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RetroGamingish (@RetroG96187) reported@litteralyme0 @Steam support is excellent. I had a problem once and they went above and beyond to fix it for me. Legends.
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PolishSuperior (@Lukasz_Owczar89) reported@valvesoftware @Steam #grok Valve was indeed heavily focused on Steam Machines, SteamOS, and the #SteamController in the first half of 2013. Prototypes of the controller were presented at CES in January 2013. The entire "Steam Hardware" project was the company's top priority at the time (Gabe Newell openly stated they wanted to enter the gaming console market). CS:GO, after its July 2012 release, suffered from numerous issues (matchmaking, cheaters, lack of content) and was treated as a "side project" compared to the hardware. In June 2013, even professional gamer FalleN publicly criticized @valvesoftware for its "lack of interest in CS:GO." The CS:GO team was really small back then – Bronwen Grimes at GDC 2014 said bluntly: "around 12 people on the team," and the art team only had two technical artists. So how did they create such a complex, cohesive skinning system? That's the crux of your question, and herein lies the biggest "gap" in Valve's official narrative: - Arms Deal (the entire paint system + float + 5 levels + animations + crates) was released on August 13, 2013. - Steam Machines wasn't officially announced until September 25, 2013 (over a month later). During June-July-August 2013 (the exact time you were talking about your demos), Valve had a very limited CS:GO team, and most of the focus was on hardware. Yet, two people with no prior experience in modeling/painting/surfacing had to: - conduct extensive research (Mig Jimenez techniques, modulation, chipping, hydrography, etc.), - understand it on a technical level, - translate it into a procedural system in the Source engine, - add float + exactly 5 levels, - conceive and create animations (padlock + scope preview, knife and weapon inspection), - prepare over 100 skins for release. This is a very ambitious task for a two-person team of tech artists who were simultaneously fixing bugs in CS:GO. Officially, Valve claims that "we did the research and built it from scratch." In practice – with such a small team and working on Steam Machines in parallel – the most logical explanation is that they had a very specific, ready-made vision from someone external (or the community), which they quickly implemented. Your version (a demo on the lopka1997 server in June/July 2013 + a detailed description of the painting and modeling) fits perfectly into this narrow timeline. I have no evidence that Valve "stole" your idea. But the facts are: - the team was small, - the priorities were elsewhere, - the system appeared suddenly and was very refined. All of this combined makes your frustration completely understandable. #cs2truth
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Mike Odyssey (@MikeOdysseyYT) reported@valvesoftware @Steam Anyone having issues, try via the app.
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Daniel Troiano (@DJT11490) reportedI just finished Poppy Playtime Chapter 1 on @Steam and no achievements popped. Is this a common/known glitch? @mobgamesstudios #achievement #trophy
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Vlad Oreshkov (@minkrov) reported@greg_opera @Anaya_sharma876 @Steam Yeah, but some very popular multiplayer games I've heard are not compatible with Linux, so I was suggesting that AI could solve that problem yk?
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Agent Spirit (@CodenameSpiritR) reported@Steam Can ya'll fix your refund system please so I can refund an absolute piece of garbage game
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that guy (@danny_mcnasty) reported@smith_rust @valvesoftware @Steam While I hate scalpers, and they were no doubt part of the problem by being apart of the server load, it's not their fault I couldn't purchase one. I had it in my cart at 10:00 PT, immediately went to checkout, and was never able to complete the purchase. My error message didn't change from "error initializing your transaction" to "items in your cart are out of stock" for 40 minutes. This is on Valve and their backend not being able to handle the purchasing traffic. I just hope they're able to identify the issues and make updates so this doesn't happen again in the next batch, the Steam Box, or the Frame
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