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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chassy, Bourgogne-Franche-Comté 1
Saint-Yrieix-sur-Charente, Nouvelle-Aquitaine 1
Grenoble, Auvergne-Rhône-Alpes 4
Bordeaux, Nouvelle-Aquitaine 2
Toulouse, Occitanie 2
Paris, Île-de-France 18
Chemillé-Melay, Pays de la Loire 1
Lyon, Auvergne-Rhône-Alpes 4
Gif-sur-Yvette, Île-de-France 1
L'Isle-Jourdain, Occitanie 2
Vernouillet, Centre 1
Dijon, Bourgogne-Franche-Comté 2
Sotteville-lès-Rouen, Normandy 1
Antogny-le-Tillac, Centre 1
Tuxtla, CHP 1
San Juan de Alicante, Valencia 1
Dreux, Centre 1
Vittel, ACAL 1
Formerie, Hauts-de-France 1
Aberdeen, Scotland 1
Rouen, Normandy 1
Brussels, Brussels Capital 2
Faversham, England 1
Madrid, Madrid 1
Brasília, DF 1
Chihuahua, CHH 1
Champs-sur-Marne, Île-de-France 1
Rennes, Brittany 3
Plappeville, ACAL 1
Angoulême, Nouvelle-Aquitaine 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • MSafwan14479038
    M.Safwan (@MSafwan14479038) reported

    @Steam_Support I have lost my login ID. The @Steam ID is not connected to anyone, i.e. my phone. I remember my gmail but I still can't access the software. I can't play games. Please help me @Steam_Support

  • arks_angel
    ARKS Angel (@arks_angel) reported

    @Steam is everything okay? First I was having issues downloading from the Chicago CDN, and now getting a bad gateway error when viewing my wishlist?

  • crismu17
    𝕮𝖗𝖎𝖘𝖒𝖚 (@crismu17) reported

    @ArmaPlatform @Steam Game still broken on Xbox 😭

  • no1089
    Chris (@no1089) reported

    @Steam and @FrameworkPuter 's 3rd parties being hacked days apart - exposing all my personal details is just great. Thank you both for your concern regarding the incident. I feel really valued as a customer. /s "Expect fake messages - email, SMS or phone - that mention your hardware order and appear to come from Steam, Valve or a delivery company. They may quote your address back to you to prove they're genuine. They may ask you to confirm a delivery, pay a small customs or redelivery fee, or sign in somewhere to “verify” your order. Treat all of them as fake."

  • ColinEspMusic
    Cogglesz (@ColinEspMusic) reported

    @Tardgrde @ImCadeYT @Steam Be careful buddy. Seriously. I noticed with the controllers my reservation was due November 26' So guess what? I've already got it in my hands, a week ago i checked the controller page again to see if my reservation was still active and it literally told me i had 2 days left to buy the thing or i'll lose my (Nov 26') reservation. You'd think, They'd email people who got pushed ahead yeah? No..Not one pop up, not one email telling me the controller was available for purchase. If it wasn't for me wanting to check my status on the controllers store page i'd have lost my reservation and been screwed into 2027. I'm absolutely positive this is happening with the hardware too. I put in a purchase request the same day they announced the steam controllers on the store page (and influencers already had reviews up day 1) So, Not only did i have to spend money prior to when i wanted to? I'm sure there are people who live paycheque to paycheque that can't just spend $100 on a whim. They didn't even notify me with an email or in-steam UI pop ups which they should do for things like this. I really advise everyone checks their hardware orders daily on steam or at least emails about reservations, it's the only way to prevent reservations slipping through our hands because we take a break or are too busy IRL. I've been with valve since 2007 and even bought the V1 controller & Steam Link back in 2015. The quality of service has severely been hampered by Valve selling these things on their own storefront which didn't give me a heads up at all. Be careful!!!!

  • bigbrostudiosAI
    Big Bro Studios (@bigbrostudiosAI) reported

    I've had some rotten experiences with companies that have no humans in customer support! This is why I'd like to thank @Steam for their awesome customer support service, very helpful and kind!

  • SeedVEVO
    kate! ΘΔ (@SeedVEVO) reported

    this is still broken, @valvesoftware @steam please fix <3

  • sdp2012uk
    Sam Pritchard (@sdp2012uk) reported

    Hey @WARDOGS I have been given the test play version on @Steam but once it’s installed I’ve tried to launch the game and it shows a login error saying I’m not authorised to use it, how can I fix this please? #Help

  • imdilshad03
    Dilshad Subramanian (@imdilshad03) reported

    @Steam my steam ID had suddenly lost all my friends list. It shows 0. Is there any way to fix it ? ID: dilshad003

  • Thizlam87
    Thiz (17-3 2x SUPERBOWL CHAMPS) (@Thizlam87) reported

    @Zoroarts @Steam I think the fix to this is to not make a game that is under 2 hours long. Steam shouldn’t change the 2 hour limit for refunds, I personally think it should be 3 hours.

  • RedBeardedJoe
    RedBeardedJoe (@RedBeardedJoe) reported

    @Mikeparkerz @Zoroarts @Steam The issue is thought if you drag it out for too long and people notice no thought into it or its the same as before people go im done anyways you didnt add anything of Value to it too extend it so we should have a Smallish game Refund system and the 2 hour limit one

  • CAPS_LOCK_ON_X
    CAPS LOCK (@CAPS_LOCK_ON_X) reported

    Steam Road to Vostok Observation The game freezes for 1/2 a second to a second [approximate] every time I encounter a bandit UPDATE: This problem only seems to occur when an external monitor is used @Steam @Steam_Support @roadtovostok

  • Turbopumpkin1
    Turbopumpkin (@Turbopumpkin1) reported

    @Zoroarts @Steam Good games don't have this issue

  • maestrolee_kr
    maestrolee (@maestrolee_kr) reported

    We’re in trouble. @Steam hasn’t reviewed our build for 14 days now. This is an emergency! I’m getting really nervous.😰😰😰😰 #indiedev

  • PoshIndie
    Posh Indie (@PoshIndie) reported

    @Zoroarts @Steam The problem here is "Your expected playtime" is not "Their expected playtime", and dishonest developers will pad those numbers just to erase the possibility of refunds on short games. The best solution is to just make the game longer, unfortunately. Everything else is abusable.

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