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Steam

Steam Outage Map

The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Steam users affected:

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lyon, Auvergne-Rhône-Alpes 3
Élancourt, Île-de-France 1
Monterrey, NLE 1
Orthez, Nouvelle-Aquitaine 1
Bourgoin-Jallieu, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 13
Valenciennes, Hauts-de-France 1
Verchaix, Auvergne-Rhône-Alpes 1
Aigues-Mortes, Occitanie 1
Merlimont, Hauts-de-France 1
Frankfurt am Main, Hesse 1
Nantes, Pays de la Loire 1
Bordeaux, Nouvelle-Aquitaine 2
Argelès-Gazost, Occitanie 1
Amiens, Hauts-de-France 2
Bainville-aux-Miroirs, ACAL 1
Pons, Nouvelle-Aquitaine 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 2
Chassy, Bourgogne-Franche-Comté 1
Saint-Yrieix-sur-Charente, Nouvelle-Aquitaine 1
Grenoble, Auvergne-Rhône-Alpes 1
Toulouse, Occitanie 1
Chemillé-Melay, Pays de la Loire 1
Gif-sur-Yvette, Île-de-France 1
L'Isle-Jourdain, Occitanie 1
Vernouillet, Centre 1
Dijon, Bourgogne-Franche-Comté 1
Sotteville-lès-Rouen, Normandy 1
Antogny-le-Tillac, Centre 1
Tuxtla, CHP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • JustAGamer929
    JustAGamer (@JustAGamer929) reported

    @Steam you need to figure out your download speed throttling. I have fiber and just cannot use it for your games. Battlenet doesn’t have this issue. The same 38 gig update there finished in 12 minutes. Yours took an hour. Unacceptable

  • PwrPak
    PwrPak (@PwrPak) reported

    @Steam So you eliminate Nascar Heat and other Nascar base games to promote New Nascar 25 with subscription service , game doesnt allow older PC users to use keyboard, mouse !

  • bigbrostudiosAI
    Big Bro Studios (@bigbrostudiosAI) reported

    I've had some rotten experiences with companies that have no humans in customer support! This is why I'd like to thank @Steam for their awesome customer support service, very helpful and kind!

  • the_jonin_
    Sunkanmi Fafowora (@the_jonin_) reported

    That's why @Steam still remains the best company out there, and it's not even close. Their customer service is literally unbeatable at this point. Still saw the recent news of the refund based on the fact that the gamer was cheated in a way after many hours of playthrough.

  • AtlPeep
    Meet Me At Stardew Valley! (@AtlPeep) reported

    Yeaaaa **** @Steam this is ******* ridiculous! I sent an email to your customer support service this morning and y’all STILL HAVE NOT RESPONDED?! wtf are on?! It would be nice if yall actually respond and assist. This just pissed me clean tf off

  • AtlPeep
    Meet Me At Stardew Valley! (@AtlPeep) reported

    If @Steam don’t fix this **** before I head to Japan, I’m selling my Steamdeck

  • maxieaftermdnyt
    Maxie 🎮 Bloodstained CotM | Visions of Mana (@maxieaftermdnyt) reported

    @PlayStation If I wanna play co-op games, I’d rather play on @Steam No need to pay for multiplayer for online co-op. And they have good customer service when it comes to digital purchases, which you DON’T Ya sure can REALLY afford to go discless? #NoDiscNoBuy

  • suxor99
    Suxor99 (@suxor99) reported

    Connected to @Steam but says i'm not when i play games. It must all be broken right now @Steam_Support

  • SILVERDEIMONSBL
    silver Black (@SILVERDEIMONSBL) reported

    @Steam I have a question: when are you going to launch your own cloud gaming service? I would really love to be able to play the games I buy on my mobile phone, since I don't have a computer. I really miss having a cloud gaming option that lets me play on my phone without needing a PC.

  • MidKnightKurama
    KalicoShade (@MidKnightKurama) reported

    @jx @ImCadeYT @Steam Take 5 seconds to go to the article, “CEVA received specific delivery-related information from Steam to be able to ship physical hardware to customers in Europe, and told us these are the details the attacker likely took.” So yes it COULD lead to order issues.

  • FootLettusplay
    Foot Lettuce (@FootLettusplay) reported

    @Steam put a disc drive in the next steam machine??? I guarantee the games that make the money would have no issues releasing physical.

  • MetriusMD
    MetriusMD (@MetriusMD) reported

    I never really had a problem with buying key codes on @KinguinNet until I ran into Pressure by @Chasing_Carrots developer is very bad on discord you can dm anyone it says to email them but the dev will not reply to any emails can't even leave a bad review #baddeveloper @Steam

  • ImLoathinq
    Loathinq | ♡ M ♡ (@ImLoathinq) reported

    Is anyone having issues loading into Apex on Steam? I can't get passed the initializing stage. @PlayApex @Steam

  • ALBAZ64
    الباز (@ALBAZ64) reported

    @Steam I can't create a Ubisoft Connect account — every attempt fails with "An error occurred while trying to send your request" — so I can't play the Ubisoft games I bought on Steam. Ubisoft has ignored my DM and public post since July 11. Am I eligible for refunds?

  • CAPS_LOCK_ON_X
    CAPS LOCK (@CAPS_LOCK_ON_X) reported

    Steam Road to Vostok Gameplay issues Dropped a magazine while standing in front of an ammo box, then the magazine disappeared @Steam @Steam_Support @roadtovostok

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