Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (52%)
- Glitches (31%)
- Online Play (14%)
- Game Crash (2%)
- Matchmaking (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tlalnepantla
|
Glitches | 2 days ago |
 Bondy
|
Sign in | 3 days ago |
|
Saint-Maximin-la-Sainte-Baume
|
Sign in | 3 days ago |
|
Troyes
|
Sign in | 4 days ago |
 Fortaleza
|
Glitches | 5 days ago |
 Catanzaro
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Drew Peacock (@En_Senada69) reported@Zoroarts @Steam Add 20 more minutes of content. Problem solved.
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Foot Lettuce (@FootLettusplay) reported@Steam put a disc drive in the next steam machine??? I guarantee the games that make the money would have no issues releasing physical.
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illyasviel Von Einzbern (@Illyasviel404) reported@Zoroarts @Krazerack @Steam I hate people do that.. unless got issues game really bad i understand....or unplayable.. well some people abuse it ... this gonna be problem later
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Desus Elba (@Black_L0tus_013) reportedI have a refund issue and i keep getting rejected. I am playing marvel tokon on pc and when i initially get fighting games i spend time in training first before exploring other modes. Im am over the 2 hours but the game crash when i play 2 other modes. I need a refund @Steam
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Danny Silvers (@shadesofsilver) reported@SandorHQ @Zoroarts @Steam Not to say that the price isn't right here. It absolutely is. What we really have is a cultural problem, and that's not something Steam can fix. Steam can't force its audience to grow up.
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pikachufrankie (@pikachufrankie) reported@Zoroarts @Steam Portal 1 is roughly a little over an hour long, yet has never had this issue. Limbo is only a few hours long, and also never had this issue. You can make short games that people won’t want to refund. If people are mass refunding your game, it’s because it isn’t worth the price.
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AJ 🐦 aka SuperSaiyan4 (@OmegaSaiyanX) reportedI have gone many years (more than 3yrs) not going on my @Steam account and you know what? I never lost any game or service that I had paid for. They are still there! Eat that @Sony @PlayStation
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N'Tsuki Tia (@NTsuki_Tia) reported@Zoroarts @Steam Look, I undertand how it's a problem for you, and a seriously one, but, don't be that person, is not a nice posture to take. Steam refunds used to allow a longer time, them were reduced to 4 hours, and now 2, it sucks people still being able to abuse that, but many games (1/2)
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Toe (@xQtiee) reported@Zoroarts @Steam if your game is only worth 1 hour of playtime it deserves to get refunded. Make your game better so people want to invest more time and your problem goes away automatically.
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Shenkay (@shenkay) reported@Zoroarts @Steam Introduce more content extend the gameplay time, problem solved.
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Gordon G. Hicks Jr. 🔞 (@Gordon_GHIII) reported@Steam if my vanish worked both the Dragon Ball Z fighter games would be the best with a few issues in the 2D where it becomes like an FTK fighter. they blame me for their mechanics.
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Average Mortis Enjoyer (@MortisEnjoyer) reported@Daewolf @Zoroarts @Steam It is kinda scummy to refund a 5$ game if you enjoyed it, but still, that issue could have been completely avoided if the DLCs were part of the base game (which is lacking in content). A lot of people don't think 5$ is worth it for an hour long game
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TheSoloWolf (@TheSoloWolf7) reported@Zoroarts @Steam I don’t think they should fix the refund policy I think a way to combat This is make your game longer make your game worth keeping with updates I do agree this is a **** thing to do but steam has a really good refund policy that helps the customer over the company, which is good
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Rodead (@ProgramRodead) reported@Pirat_Nation good for them, still not removing it from my ignore list. which admittedly still doesn't mean much as @Steam's store page is still broken. fix your store damn it! @Steam_Support
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InquisitorIrene (@OperaOfTheLC) reported@Zoroarts @Steam That’s such a trashy move, why is 2 hours the standard still? There needs to be better ways to issue refunds rather than just a standard 2 hours.
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Gaurav Kakaria (@kakaria) reportedI am not able to sign in to my steam account even after changing my password 3 times successfully. And there is no option to reach out to steam for issue on the website. It only leads to same landing page for changing the password. @Steam @Steam_Support
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ItsRizzleFizzle (@ItsRizzleFizzle) reportedSee the problem with posts like these it’s that they are disingenuous really. The ONLY reason these numbers are like this is because @Steam and @valvesoftware haven’t made the game verified for steam players. That’s the reason here.
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Machete Paul (@Machete_Paul_) reported@Zoroarts @Steam I've put 5 hours into A Webbing Journey and most of that was before they added real stuff to do. Just ******* with the physics was entertaining enough to earn 3 hours from me. Sounds like a skill issue homie.
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Daz🤘 (@Metal_Dazzaw) reported@2K @mafiagame Fix input glyph being blank on steam deck and steam machine? For this and mafia 1 definitive, please? @Steam
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Young Thot Thot (@ShilohFlacko) reported@Studioaip @Steam Having the same issue
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Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported@PotatoCrispDip @Steam But Steam is the biggest by far so you're losing an insane amount of money & exposure by not having your game on Steam, and there's no reason to keep the store hostile to short games when there's a simple fix. I don't understand defending keeping it that way.
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Pankaj Indoria (@PankajIndoria1) reported@SteamSupport I'm unable to sign in to my Steam acc. After trying several times, I now receive an "Exceeded" error and can't access my account in the Steam client or browser.This issue is affecting my work. Please look into this as soon as possible. #Steam #SteamSupport @Steam
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James M ✝🇻🇦 🇮🇪 (@Jimmay94) reported@Steam Im more of a fan of being allowed to login to the account I own with my games without being dicked around, too bad steam can't do that it seems
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ParzTV81📺 (@ParzivalTwitch) reported@Steam Im trying to contact someone in support about an issue im having with my account on one of the games i have in my library and there is literally no option to just open a ticket.
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Carlos Macias (@cmaciasjimenez) reported@SnazzyLabs Agree. When I unboxed mine and asked me to plug in for the first time I thought “ok setup” but a couple days later it asked me again for a fw update and that really surprised me. Xbox does it wirelessly without issue. This should be improved @Steam @OnDeck
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Abandoned Account 🏴 🇬🇧 (@Abandac123) reported@Dexerto While @Steam's refunding system is the gold standard for consumers, it's not without its issues. There should be additional rules on the length of gameplay. Like, if u reach 1/4 of the game or the 2 hour window. That's fair. @Steam_Support
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TradeMate (@urf10) reported@Zoroarts @Steam if your game can be finished in 2h its not a game you should add more content then you dont have this problem
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BritishDissonance (@Britdissonance) reported@jcrain1991 @Zoroarts @Steam Buddy if the average person can beat it in 2 hours its not worth a pricetag. If the average person can't and the refunds are from people that didn't like it then he's complaining about a non issue. Can't have it both ways.
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✨Yutami✨ - Comms Open! (@ArtbyYutami) reported@Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.
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Pyr0mander (@Pyr0Mander) reported@BenderFondue @Zoroarts @Steam Also you can't even try to refund a game if you played over 2 hours, so just make the game longer. Also from what he said in the thread its only speedrunners that can play it under 2 hours, so a minority of gamers. Seems like a non issue to me