Steam down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (49%)
• Online Play (27%)
• Glitches (17%)
• Game Crash (4%)
• Matchmaking (3%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Bordeaux	Game Crash	10 hours ago
Bellville	Sign in	6 days ago
Toronto	Sign in	6 days ago
Lyon	Glitches	6 days ago
Villeurbanne	Sign in	7 days ago
Melbourne	Online Play	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LZR | NΣRO (@N3ROMAYCRY) reported 6 minutes ago

  This is genuinely the most frustrating installation process in my entire life. My computer legit can’t even ******* function. @Steam fix your **** client jfc.

• 
  Ashlynn (@navybratz96) reported 7 minutes ago

  @HogwartsLegacy why are you not fixing the PC version? Everyone on @Steam is having launch crash issues and you are ignoring us. How are we giving 72 hours early access when no one can play?! So many have already requested refunds. We want answers!

• 
  Sexy Top Ramen (@SexyTopRamen) reported 11 minutes ago

  @Steam Guys. Please address the issue with Hogwarts Legacy activation issues.

• 
  leha (@sumpfh_exe) reported 11 minutes ago

  @TimeToCrash88 @HogwartsLegacy @Steam Not working if the game is not unpacked yet

• 
  TheManCalledKing (@TheManCalledKi1) reported 11 minutes ago

  @HogwartsLegacy @Steam Having issues with downloading and installing. I predownloaded but the game was stuck on 100% for an hour when early access came out. Tried some solutions like uninstall and reinstall and others but same issue occurs where it stops at 64 #HogwartsLegacy

• 
  Fact checking 101 (@Angeldust912) reported 18 minutes ago

  @LlamaSutrah @Steam What issues?

• 
  Greg the G2A Geek (@G2A_com) reported 19 minutes ago

  @manu_mlr @Steam @G2A_ES If the issue persists, please let me know via private message, providing me with your order number. I'll check what's going on.

• 
  Lirael: Avatar of War (@Dunk0n) reported 21 minutes ago

  Anyone else having issues with Deluxe Hogwarts Legacy purchase on Steam? They won't unlock my game that I paid extra for early access. Sus. Hey @Steam, wtf? #HogwartLegacy #HogwartsLegacypc

• 
  MR P1CK3R1NG  (@MR_P1CK3R1NG) reported 22 minutes ago

  I mean how hard is it for @HogwartsLegacy, @wbgames or even @Steam to put out a tweet or message saying they know their is currently an issue with Hogwarts legacy retail copy’s but we’re working on a fix

• 
  Mo Steve (@T_Wolves216) reported 25 minutes ago

  @Steam Y’all gunna fix the issue with Hogwarts early access not working?

• 
  Just Cal (@Callosity__) reported 25 minutes ago

  I've tried every fix on the Internet to launch Hogwarts and nothing works. @Steam @HogwartsLegacy

• 
  George Costanza (@psychicfork013) reported 28 minutes ago

  @Steam is there a way to put in a general support/"issue not listed" ticket? None of the options on the support page relate to the issue I'm having.

• 
  Jiffy Tech Gaming (@vaan414) reported 28 minutes ago

  @Steam @valvesoftware Got a cool idea to make everyone a little extra money. Set up a used games section on steam, make it where users can submit their games to that ecosystem. Then get it setup as a subscription service where people can sub and do a 3 way split...

• 
  黃振宇 (@kenrick_huang) reported 29 minutes ago

  @Steam Hello, can devs fix the steam cloud all of my saves was Steam Cloud Error, Thank You

• 
  Chu (@Chul_aa7) reported 30 minutes ago

  @wbgamesfr @HogwartsLegacy @Steam My game crashed yesterday and since I can't launch it anymore, the green play button appears again and again but nothing is happening. I did uninstall the game, files verification but still not able to play, I got a " Phoenix" error. Help

• 
  luuke (@b1rbs) reported 32 minutes ago

  @steam fix the early access for hogwarts legacy god damn

• 
  AGx (@AGxstreams) reported 33 minutes ago

  @hogwartslegacy @steam Can you communicate with us? I have 80 minutes of game time on steam all from being frozen on the ToS agreement page! Are you working on a patch or not acknowledging the issue many PC players are having?

• 
  Eric “GaNchoO” Urnauer (@GanchoOtv) reported 36 minutes ago

  Hello @Steam ! Are we going to solve the @HogwartsLegacy problem? Or will you have to refund me the amount of early access that I am not able to access?

• 
  meka gearbox (@mekagearbox) reported 36 minutes ago

  @Steam hi, is there an issue ? for past few days since an update to steam, my avatar is no longer animated, and doesn't exist in my avatar selection, so im scared of changing it and losing it for good, but if i look online i see alot with missing image errors ? :(

• 
  . (@WahDonka) reported 37 minutes ago

  @Steam @SupMegBaseball Fix the controls so i dont have grounders going between 3rd base and the shortstop because i dont know which character i am controlling

• 
  Rexy (@rxyggs) reported 39 minutes ago

  @Steam Fix ya stuff, please?

• 
  Sara Robinson (@asmallsara) reported 40 minutes ago

  Steam support is ******* dumb. Why do I need to talk to 8 different people just to be sent a link to an announcement that wasn't targeted at the games related to my issue @Steam

• 
  Ste (@SteveJ_Elstone) reported 42 minutes ago

  @davidscottjaffe @Steam “I don’t care, as long as their not breaking the law who gives a ****, I can’t tell people what to do”. This is peoples problems right now. The trans community are TELLING us not to play Hogwarts, And I personally feel they they have made a bigger issue out of this than needed.

• 
  Vincent Wolf (@Vincent23739187) reported 45 minutes ago

  @SteamStatus @Steam Seems it's slow and messages aren't loading. Also hogwarts was slow to load last night and unpack today along with game having issues as well but in contrast I think the broswer isn't running at optimal speed none the less.

• 
  Ashlynn (@navybratz96) reported 54 minutes ago

  @Steam Can you guys actually fix the Hogwarts legacy game now please? Those of us who purchased the deluxe version have not been able to play. This is becoming a case of false advertising and I’m tired of getting the run around from your support team. The game is crashing!

• 
  Severed Legs (@SeveredLegs) reported 58 minutes ago

  @Steam whatever the most recent UI change to the system using steam link, it's really been a huge pain in the ***. My controller randomly stops working and I have to keep disconnecting and reconnecting. This is really bad and I don't have some weird setup. Is there a fix coming?

• 
  Charlie_Liddle (@charliebelle88) reported 58 minutes ago

  @stuartddurham86 @HogwartsLegacy @Steam I’m having the same trouble. It’s greyed out and says I can’t play til the 10th 🥲

• 
  jewsenberg (@jewsenburg) reported 59 minutes ago

  @Steam I can't login to submit a support ticket, can you please help? I sent an email but it bounced. It says no account exists with my email address, but when I click on the email to verify it says its already verified.

• 
  Magnus Gordon (@Magnusg15) reported 1 hour ago

  @Steam can i get someone high level in steam support over here? i cannot access my account and i need to to pull financial reports for the game i publish on your platform and your help service has taken over a week and sent me nothing.

• 
  Mlon Eusk (@NotUrKindOfPPL) reported 1 hour ago

  @NightdiveStudio @Steam Is there any plans to fix the zombie and melee behaviours? It looks so clunky. Apart from that it looks hot.