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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (46%)
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Online Play (30%)
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Glitches (16%)
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Game Crash (5%)
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Matchmaking (4%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Online Play | |
 Berlin |
Online Play | |
 Vienne |
Online Play | |
 Stockport |
Sign in | |
| Wigan |
Sign in | |
| Gentilly |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Suryadeepto Sengupta
(@Suryadeepto06) reported
@Steam Hey @Steam_Support for some reason whenever I'm attempting to buy Metro collection using either domestic debit card or prepaid wallet, @NovaPlayIn is running in unexpected error. Any help would be great.
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Noble
(@FarFromNoble) reported
@Steam_Support Why does it say that I've failed to sign in "too many times" when I just tried for the first time?
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Senschey
(@Senschey) reported
@Steam_Support is everything allright? my gf and me just got kicked out of Steam while playing. we both restarted but cant login :/
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LostinSouls
(@XGHOSTMUNCHERX) reported
@Steam_Support Your site is having issues, "There have been too many login failures from your network in a short time period. Please wait and try again later.
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oce souscôtée
(@oceanekeiser) reported
@ridarvfx @Steam_Support I also got hacked, these support services aren’t doing anything, send a DM to @DaveCyberHelp on instagram, they’ll help fix your account fast!
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Shahd Kamal
(@Summer_1883) reported
Steam not working connection error @Steam @Steam_Support
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KZ
(@KZ_Norway) reported
@Steam @Steam_Support I've searched for my issue for a couple days now and I'm having a issue with a game not showing up at all and I cannot search for it. I accidentally permanently deleted Outriders that was gifted to me and when I search for it it won't show. Help restoring?
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Namotom Studios
(@NamotomStudios) reported
.@Steam_Support Guys I have been trying to purchase Valheim but everytime the purchase fails. I am not being directed to the payment portal. I keep getting " Unexpected Error". Please Help.
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Denyah
(@Denyah_) reported
what if i 😳 streamed with a broken index controller 😳 because its been 2 weeks since valve got back to me 😳 @Steam_Support please get back to me 😳
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Manu
(@Manu28604435) reported
Unable to purchase Metro Exodus Gold edition. Payment gateway Novoplay for debit cards is not working properly. @Steam @Steam_Support
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keiron
(@keironmann12) reported
from
Royston, England
@Steam_Support Why am I getting emails saying I can’t refund an item what dosent work for a game? Like the one I sent just now I want a refund as it is not working at all
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Tiffany Pauling
(@tiffjeanpaul) reported
@Steam_Support very frustrated right now. After 1 month of back and forth about the index, we received a replacement only for it to not work within 15 min of use. I want a phone number or instant msg to call rather than waiting days between responses and crash reports.
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Toník Prchal
(@prchal_tonik) reported
hey @Steam_Support why are the servers down?
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jonathan
(@Mona10431133) reported
@Filip_Prze @Steam_Support Kindly contact @steven_Bmore for assistance on how to resolve this issue
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MultiPlatform Mike🐝
(@Multiplat_Mike) reported
I didn’t realize fallout new Vegas was unplayable when I bought it on @Steam_Support you would think a game this old wouldn’t have a common game breaking loading screen glitch.
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ysfsensei
(@ysfsensei) reported
@Alirizabassoy @Steam_Support @EASPORTS some tr gamer problems
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Just Another Cloud
(@JArbosM81) reported
@Steam_Support Got an alert about the game Lust from Beyond (which I had in my wishlist) being released at a discount, but upon clicking to acces the gam store page, Steam shows an error message, asaying the item can't be found. Is the game unavailable in Spain?
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TeamCaffeine
(@TeamCafeen) reported
Yo, @Steam, you ok, bro? We can't login. @Steam_Support you want to see what's up with all of us who can't log on to Steam right now?
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TyLiKa
(@tylikacos) reported
@LogZapper @Steam_Support same problem here. I play games through origin and steam. Only steam is having login issues it seems. I can't login on the web browser or the app. But I was able to login through the avast web browser. I wonder why that is...
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Jackson
(@JacksonCarver23) reported
@Steam_Support I have an issue, whenever I restart my computer or the steam client i'm prompted to enter a code for steam guard everytime even though its from the same pc so it should be remembering it (i have it checked).
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GetGotti
(@gotti_get) reported
@Steam @Steam_Support The CAPTCHA is still broken and I am unable to create an account get that fixed ASAP.
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Shashank Gargeshwari
(@SGargeshwari) reported
@Steam_Support Can't purchase game on Steam for 2 days. My cousin and I have been trying from yesterday. Shows "Unexpected Error" while using Novapay. Couldn't get any support as well. Why take 30% cut from revenue of game if you can't even ensure purchases or customer support?
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LogZapper
(@LogZapper) reported
@Steam_Support I can't login to my account because your steam guard isn't sending me nothing please help me and if need I will contact your email with the details
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Eddie Jervis
(@EddieJervis) reported
@Steam_Support I'm having trouble logging in and there doesn't seem to be any extra help regarding the issue, I've literally tried everything. Please help me
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Thresher | Ty
(@thresherlive) reported
@Steam_Support @Steam Why is it impossible to find someone to talk to in regards to an issue I’m having. The only outlet y’all have is an automated support ticket which actually does nothing.
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John McAleese
(@Skerdan46) reported
@Steam_Support Hi, the customer service I have received during the time my account was hacked is appalling. Steam allowed a hacker to disable my two factor verification and are now saying it is my fault as the hacker stated the phone was stolen.
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Seumas_CSk
(@Hammer) reported
@DestinyTheGame @Steam_Support what is up with the stability tonight? Three of us alternating between the game dropping and chat dropping. Frequent steam errors as well.
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TheLastCadian
(@Ben07964647) reported
@Steam_Support hi, currently whenever I launch steam its saying unable to connect to steam, no other application is having issues and no filters on the router are blocking connection to steam, any possibility the issue is your side?
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HELP CENTRE🧑🏿💻
(@EmeraldPaschal8) reported
@Skerdan46 @Steam_Support It’s a free service
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Kyle P
(@therealbrobie) reported
@_Sabach @Steam_Support @valvesoftware Yeah that's what I've always done or just waited and used on desktop. Just wondering if anyone found a workaround so I don't have to sign in again elsewhere haha