Steam status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (52%)
- Glitches (29%)
- Online Play (16%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Suresnes
|
Sign in | 2 days ago |
 Registro
|
Glitches | 3 days ago |
|
Mantes-la-Jolie
|
Sign in | 3 days ago |
|
Avignon
|
Glitches | 4 days ago |
|
Unias
|
Glitches | 6 days ago |
|
Paris
|
Sign in | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
-
EVEILCHARM (@EveilCharm) reported@Zoroarts @Steam I agree it sucks but it's consumer protection against scam games and even one of them hit the news about a month or two ago so it's still a problem even now with the refund.
-
pikachufrankie (@pikachufrankie) reported@Zoroarts @Steam Portal 1 is roughly a little over an hour long, yet has never had this issue. Limbo is only a few hours long, and also never had this issue. You can make short games that people won’t want to refund. If people are mass refunding your game, it’s because it isn’t worth the price.
-
OrwellWasAnOptimist (@moltensnow) reported@Zoroarts @Steam >Makes a very short game with apparently 0 replayabilty. >People refund (their right) >Despite refunding (their right), they recommend & help the game >"StEaM pLeAsE sToP tHeM!1!!" You are the problem, bud.
-
Drew Peacock (@En_Senada69) reported@Zoroarts @Steam Add 20 more minutes of content. Problem solved.
-
Willem (@willemt1981) reported@GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.
-
Kellanisverycool (@Kellanisvcool) reported@Zoroarts @Steam lol make a game longer than 2 hours dumbass. I can't believe that's an actual issue you're having.
-
Yuushia (@vongacayan) reported@Steam STOP BEING *** AND LET ME LOGIN TO MY ACCOUNT WITH THE PC I'VE BEEN USING FOR A YEAR NOW THIS STEAM GUARD THING IS MORE LIKE A STEAM JAIL
-
Allan Smithee (@SmitheeAll88909) reported@Zoroarts @Steam Honestly such an edge case Steam has no incentive to do anything about it. I agree those who do this are scummy, but the only realistic fix is making your game longer.
-
Virileth (@VirilethDerg) reported@Ain_Macdougal @Zoroarts @Steam You just can't have a refund policy unless it's broken, defective, or not as advertised. Sure people will ***** about no refunds, but that's only because they want to steal. We don't have the kind of high trust society needed to allow for refunds.
-
𝐁𝐒𝐏𝟑 (@RealBSP3) reported@Zoroarts @Steam They might be falling under some play requirement limit. Maybe that limit is two hours. I've returned two games. I played both for half an hour, and realized one was broken, and the other departed too far from a franchise I loved to keep playing.
-
🔞AeyerLock🔞 (Commission Open) 1/3 (@Aeyerlock) reported@_Lukaerd @Zoroarts @Steam i saw that as a problem but there would need to be an appeal process to prove that the developer implemented a scam. That or perhaps developers need to provide proof when and how the achievemnent is aquired and needs to be tested where it functions normally.
-
Cloy (@Cloy006) reported@Mr_Clutchweg @Zoroarts @Steam "The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them." People like this wouldntve even tried the game if they didnt see speedrunners play it, there was no will to keep it
-
Dani boy (@Daniboy07dani) reported@Zoroarts @Steam Who gives a ****? Take your bullshit and get out of here steam has the best refund policy and the best customer service of all gaming and you want to ruin it because people do a any% speed run of a indie game? Get tf out of here with that
-
Odoq (@TAW_Odoq) reported@Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...
-
Toe (@xQtiee) reported@Zoroarts @Steam if your game is only worth 1 hour of playtime it deserves to get refunded. Make your game better so people want to invest more time and your problem goes away automatically.
-
Aaron Li (@polymorpher) reported@Steam Minor issue: audio is choppy with Studio Display via HDMI - USB-C cable, hopefully it will be fixed with software updates / DP cable
-
Maxie 🎮 Bloodstained | Visions of Mana | ONINAKI (@maxieaftermdnyt) reported@ZirraTGK That’s me in a nutshell. If not physically, I’ll be getting those games on @Steam. At least Steam has good customer service even though they also sell digital licenses (@GOGcom doesn’t really sell their games in my country sadly)
-
Xoey (@Xoey80239413) reported@Zoroarts @Steam The problem is there are a million reasons to refund plenty of games hours and hours into playing them, and two hours is the lowest they can make it practically. Honestly I think it should be 10-20 hours, and isn't because people could do that with Call of Duty.
-
Tuna (@Tiny_Tuna) reported@Zoroarts @Steam Doesn't seem like it would be very hard for them to fix. If you get a game completion achievement, then no refund. Ezpz.
-
TradeMate (@urf10) reported@Zoroarts @Steam if your game can be finished in 2h its not a game you should add more content then you dont have this problem
-
Mike. No, the other one. (@WeezSays) reportedAbsolute Trash behavior. A Completely unacceptable Gamer trend. Unfortunately, this is never going to stop. It isn't worth it to publish a sub 2 hour game on @Steam until they fix this loophole.
-
Useless (@mustafa27007713) reported@Zoroarts @Steam i dont see this as steam fault,2 hours is such a good time window to experience a game especially if its a big pvp paid game (see marathon). now its for sure annoying for people to refund you even tho they loved your game but thats more of people issue then steam issue.
-
L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported@LiquidEffer @Zoroarts @Steam Do you typically spend your energy on the problems you have the power to solve or do you complain about issues out of your control publicly This guys spam refreshing his sea of thumbs up reviews and he saw a singular red one and posted this while ignoring ones with real issues
-
CynoSideUp 🍳 (@LiquidEffer) reported@L9FRIENDLYSTYLE @Zoroarts @Steam > Two completely unrelated issues
-
Slave to the Caffeine (@SlavetotheCaff1) reported@SmashUltimateB1 @Zoroarts @Steam It's the easiest way to address the problem. I didn't and wouldn't do it but steam isn't going to budge
-
BritishDissonance (@Britdissonance) reported@jcrain1991 @Zoroarts @Steam The irony in calling me a simpleton when you're clearly a complete retard, good lord. Now you're making the argument that steam policy should change on one review? My whole point is either most people are refunding after beating it in under 2 hours, in which case its not worth the money, or they are refunding it for other reasons which is a non issue. Either way this dev is complaining about nothing.
-
Marokano (@Marokano8888) reported@Zoroarts @Steam That's not a Steam issue, people are just pieces of ****, also you could make game a little longer.
-
Gærsstapa (@gaersstapa) reported@Jeffrey28627067 @Zoroarts @Steam I don't hate them, at no point have I expressed that view. My view is very simple- if you are a dev, and you use steam KNOWING it has a 2 hour refund window, and you make a game less than 2 hours, and you get refunds; THATS YOUR FAULT. You designed it that way and now you have fallen foul of the systems at play. To then request the entire system, that has until this point worked quite well for everybody, be overhauled- is wild. I think the 2 hour window for refunds is good, it allows you breathing space if there are any technical issues with the game, it allows you to do some troubleshooting before refunding, it allows you to do a tutorial and get out into the main game usually, and figure out if its something you want to do.
-
tramstalker (@tramstalker) reported@SlavetotheCaff1 @Zoroarts @Steam brain issue - not every game is 20 hours (neither should be), steam should change it's refund policy for shorter games
-
SpoocleMacBoogle (@spoocle) reported@Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts