Steam status: server issues and outage reports
Service-wide status: Steam
No problems detected
If you are having issues, please submit a report below.
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
Steam signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (47%)
- Glitches (35%)
- Online Play (14%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 13 hours ago |
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Glitches | 13 hours ago |
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Sign in | 13 hours ago |
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Sign in | 13 hours ago |
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Glitches | 13 hours ago |
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Glitches | 13 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Aniah Mathias (@aniah_mathias3) reported@Steam #@steam I’m new from Nigeria. I’ve been trying to sign up since today and it’s not working the page doesn’t even load it keeps telling me to disconnect from VPN when I’m not even connected and there’s no public link or email to lay a complaint please fix it
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Loathinq | ♡ M ♡ (@ImLoathinq) reportedIs anyone having issues loading into Apex on Steam? I can't get passed the initializing stage. @PlayApex @Steam
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ParzTV81📺 (@ParzivalTwitch) reported@Steam Im trying to contact someone in support about an issue im having with my account on one of the games i have in my library and there is literally no option to just open a ticket.
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⚜️Braithwate⚜️ (@Braithwate_PSG) reported@Steam Plz fix this **** fast
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j (@FUCKJVLY) reported@Steam One of the biggest online markets with millions of users needs a phone service. It’s ******* ridiculous I have to wait hours or days for a reply on a hacked account….. Especially accounts worth thousands.
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ᵔᴗᵔ (@zanyx) reportedI thought it was just me. Keep getting spam email of someone trying to login into my steam account. Kinda annoying tho cause I do got the 2FA turned on. @Steam do something dud
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johnny utah (@vinnychase1764) reported@Steam your support sucks. You won’t refund a game that has under 4 hours of play time. You see all the reviews. It’s broken.
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Maxie 🎮 Bloodstained CotM | Visions of Mana (@maxieaftermdnyt) reported@PlayStation If I wanna play co-op games, I’d rather play on @Steam No need to pay for multiplayer for online co-op. And they have good customer service when it comes to digital purchases, which you DON’T Ya sure can REALLY afford to go discless? #NoDiscNoBuy
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Marc (@marcs125) reported@Zoroarts @Steam Sorry, but respectfully you are the problem. You knew the policy Steam had and released a low value product (low playtime/cost) so you should have expected this. The platform shouldn't cater to you when you create the situation. Make a better product or just accept it.
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Benni (@ghostedstudio) reported@adredev @Steam "don't trust this man with an self service upload page.... please"
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Witchmaster (@Witchmaster) reported@ConanExiles So @steam forced my game to update , despite being hidden. Will you be fixing any of the broken mechanics brought on by this Enhanced con? Let's start small, give me back farenheit temperatures. Oh, and the ability to change mod layouts from the launcher that no one wanted.
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熨斗蘭(のしらん) (@Noshiran_game) reported@Steam_Support @Steam fix plz
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Ranman (@SonofRanman) reported@Steam Will Microphone Audio get fixed in game clips any time soon? There's been reports of clipping and microphone issues since Game Reccording Launched, and I'm still struggling to not sound blown out even after hours of messing with settings.
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Utkarsh Sai Sidhardh K (@Utkarsh_sai_K) reported@UbisoftSupport @Steam I’ve purchased quite a few games through Steam and have supported many Ubisoft titles over the years. Gaming is something I rarely get time for, and I usually only play when I have a longer period to properly relax. That’s why this situation has been particularly overwhelming and disappointing. I currently can’t access games I’ve paid for, and it has also made me hesitant to purchase any more Ubisoft titles until this issue is resolved. I genuinely hope someone can help me get this sorted.
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Dennis (@mrdenn1s0) reported@xeokeri @Steam Well the error says otherwise. Person A is on Computer A, trying to open a game on Account X. Person B is on Computer B, already playing a game on Account X. Steam doesn't allow multiple persons playing different games on Account X on different devices at the same time.
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JustAGamer (@JustAGamer929) reported@Steam you need to figure out your download speed throttling. I have fiber and just cannot use it for your games. Battlenet doesn’t have this issue. The same 38 gig update there finished in 12 minutes. Yours took an hour. Unacceptable
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Gerrard 😎 (@DJDude66) reported@Steam When i test my internet i get 1000/1000mbits but when i the last 2-3 monhts i gone download or update on Steam i get MAX 70mbits ?? WHY I have check ALL videos on Yotube ect and still not get better.I have connect my intert company(and they see 0 problem) This happend on my 3 months Laptop and my 3 days stasonery computer. WTF is wrong?
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CAPS LOCK (@CAPS_LOCK_ON_X) reportedSteam Road to Vostok Gameplay issues Dropped a magazine while standing in front of an ammo box, then the magazine disappeared @Steam @Steam_Support @roadtovostok
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Benni (@ghostedstudio) reported@adredev @Steam i'm not sure if i get your problem but for me it was basically entering a new paymentmethod that's located in the target region to change the region of my account. didn't that work for you?
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Whozae ✨️ (@whozae) reported@EA @Steam Like yeah makes sense to Ban the customer when THERE IS NO POSSIBLE WAY TO REACH A ******* HUMAN BEING NOR SUBMIT A FORM FOR AN ISSUE THATS "Invalid license. We're sorry, an error has occurred." DAWG! THIS ISSUE HASNT BEEN FIXED FOR SO MANY YEARS! @FTC need to start fine-ing you *******
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Benji (@SwitchG56567859) reported@Mj2468lollol @Steam @valvesoftware Store is down for 62mins now, think they removed it right now to fix it
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Girl GPT (@NyaGPT) reported@Steam @Steamworks @STRATO_hilft please unblock our game's server we have this outage cause you guys failed to check reported content I will send a link to the entire site part of the hosting for the rest it was nothing but a game server and a steam game server of a MMORPG
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Willem (@willemt1981) reported@GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.
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Joseph Palacios (@JosephP48763867) reportedDoes anyone work for steam? I'll take the guy who takes out the trash...I just want a human from steam to tell me no im SOL. That my problem doesn't need anymore looking into and the automated system is right. @Steam
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Witchmaster (@Witchmaster) reported@SurvivalGN @ConanExiles For me, the move to UE5 sounded like a bad move. While I do use @Steam to play this, I'm also on Linux which has had a history of issues running Unreal 5 content. I decided to try it out and it just would not run. I restored to the UE4 version frustrated.
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CAPS LOCK (@CAPS_LOCK_ON_X) reportedSteam Road to Vostok Observation The game freezes for 1/2 a second to a second [approximate] every time I encounter a bandit UPDATE: This problem only seems to occur when an external monitor is used @Steam @Steam_Support @roadtovostok
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M.Safwan (@MSafwan14479038) reported@Steam_Support I have lost my login ID. The @Steam ID is not connected to anyone, i.e. my phone. I remember my gmail but I still can't access the software. I can't play games. Please help me @Steam_Support
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Arcamean (@Arcamean) reportedHey @Steam_Support @Steam Any chance of getting an option to IGNORE ALL UPDATES for select games? It's REALLY irritating when your favorite mods are broken because the game updated... (thanks Bethesda really wanted that :p)
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xi lan (@Xao_lanVT) reported@ImCadeYT @Steam You got a better deal because the Steam Machine isn’t reliable and has a lot of problems. The Deck, on the other hand, is reliable and portable to boot.
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John (@TheCassiniGames) reported@Steam Fix your servers bro 😭
Steam detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (6 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (7 minutes) -
Detected:
Detection ended: (47 minutes) -
Detected:
Detection ended: (7 minutes)
What to do if Steam is not working
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Steam; report your own experience using the report button above.
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works