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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 52% Sign in (52%)
  • 28% Glitches (28%)
  • 16% Online Play (16%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Suresnes Sign in 1 day ago
Registro Glitches 2 days ago
Mantes-la-Jolie Sign in 2 days ago
Avignon Glitches 4 days ago
Unias Glitches 5 days ago
Paris Sign in 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • AriaALake
    Aria Amaryllis (@AriaALake) reported

    @Crooklynways_ @Zoroarts @Steam So people stealing over $100k from a small game dev isn't an issue that needs fixing? Gods you people are ******* awful.

  • gfodor
    gfodor.id (@gfodor) reported

    @OlexGameDev @Zoroarts @Steam I don’t need to provide a solution to avoid concluding there isn’t one. I’m pretty confident it can be solved, it’s rooted in a classification problem. I have like 5-10 ideas just sitting here that I would try if I worked at Valve and cared enough to try to fix it.

  • spoocle
    SpoocleMacBoogle (@spoocle) reported

    @Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts

  • kakaria
    Gaurav Kakaria (@kakaria) reported

    I am not able to sign in to my steam account even after changing my password 3 times successfully. And there is no option to reach out to steam for issue on the website. It only leads to same landing page for changing the password. @Steam @Steam_Support

  • Foresight20_20
    Foresight20/20 (@Foresight20_20) reported

    @Zoroarts @Steam Lack of replay ability is the problem here, if your game is good people will keep it to replay it. Or make it longer, you will always find people that abuse the system but doesn't mean we should ruin it for everyone else.

  • VeganCatBounce
    StockStackr (@VeganCatBounce) reported

    @Steam you want to spam in the background, but when I go to log in to my account you have been spoofin, now we have a password issues? you pukes!

  • willemt1981
    Willem (@willemt1981) reported

    @GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.

  • polymorpher
    Aaron Li (@polymorpher) reported

    @Steam Minor issue: audio is choppy with Studio Display via HDMI - USB-C cable, hopefully it will be fixed with software updates / DP cable

  • nogal909
    Kamina (@nogal909) reported

    @TheWarTank_YT @Zoroarts @Steam Yeah, if they feel what they paid was too much and they're in time for a refund I'd have 0 problems, since I respect my consumers (I'm a dev btw and 0 problems with this).

  • mike_steel_
    Mike Steel 💵🥩🥃 (@mike_steel_) reported

    @Zoroarts @Steam Skill issue. Make your game last 3 hours.

  • Kenzaro_
    Matt☆Kenzaro (@Kenzaro_) reported

    @Zoroarts @Steam If your game can be finished in less than 2 hours for someone that never played it previously, that's on you. Refunds are made to be able to return the product if there's an issue or if not following expectation. 2 hours of gameplay is too short for some people

  • shadesofsilver
    Danny Silvers (@shadesofsilver) reported

    @SandorHQ @Zoroarts @Steam Not to say that the price isn't right here. It absolutely is. What we really have is a cultural problem, and that's not something Steam can fix. Steam can't force its audience to grow up.

  • whiteshadow_001
    Whiteshadow (@whiteshadow_001) reported

    @ArtemR @Steam People have stated issues with the overall thermals being very poor

  • WrenchOfChaos
    Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported

    @PotatoCrispDip @Steam The problem is that you can return any game through steam within 2 weeks and played under 2 hours, and many devs who have made critically acclaimed but very short games have made this same complaint about people beating & returning the game. It's a a problem steam needs to fix

  • LiquidEffer
    CynoSideUp 🍳 (@LiquidEffer) reported

    @L9FRIENDLYSTYLE @Zoroarts @Steam > Two completely unrelated issues

  • Namelesschicke2
    Nameless chicken (@Namelesschicke2) reported

    @MythThrazz @Zoroarts @Steam The problem is what if I spend say 40-1 hour trying to get a game to work and fail? Why would I not get my money back for that?

  • shenkay
    Shenkay (@shenkay) reported

    @Zoroarts @Steam Introduce more content extend the gameplay time, problem solved.

  • isawarenshi
    isawarenshi (@isawarenshi) reported

    @MeringueRouge @Zoroarts @Steam The issue is proving it. They could beat it say I did not enjoy the time I spent playing it and the window was still open so the refund is not abuse. Hell even in this case they gave a 👍 but if they did not like it was short the refund is still not abuse. Do better work.

  • gfodor
    gfodor.id (@gfodor) reported

    @OlexGameDev @Zoroarts @Steam I don’t need to provide a solution to avoid concluding there isn’t one. I’m pretty confident it can be solved, it’s rooted in a classification problem. I have like 5-10 ideas just sitting that I would try if I worked at Valve and cared enough to try to fix it.

  • Shedewff1
    Shedewff🐀 (@Shedewff1) reported

    @Zoroarts @Steam make a game worth keeping after people finish it idk this is NOT a common problem

  • gaersstapa
    Gærsstapa (@gaersstapa) reported

    @Jeffrey28627067 @Zoroarts @Steam I don't hate them, at no point have I expressed that view. My view is very simple- if you are a dev, and you use steam KNOWING it has a 2 hour refund window, and you make a game less than 2 hours, and you get refunds; THATS YOUR FAULT. You designed it that way and now you have fallen foul of the systems at play. To then request the entire system, that has until this point worked quite well for everybody, be overhauled- is wild. I think the 2 hour window for refunds is good, it allows you breathing space if there are any technical issues with the game, it allows you to do some troubleshooting before refunding, it allows you to do a tutorial and get out into the main game usually, and figure out if its something you want to do.

  • RealBSP3
    𝐁𝐒𝐏𝟑 (@RealBSP3) reported

    @Zoroarts @Steam They might be falling under some play requirement limit. Maybe that limit is two hours. I've returned two games. I played both for half an hour, and realized one was broken, and the other departed too far from a franchise I loved to keep playing.

  • ArttomusicYay
    Artofmusic (@ArttomusicYay) reported

    @Zoroarts @Steam You have 1 level what do you expect.... make a longer game can't expect everyone to play for an hour and keep it. Come on its not steams issue.. I have been making games for over 26 years alone. Can't complain if someone beats it in the 2 hours. Thats on you not @Steam

  • m_Crom_m
    Ḛ̴͓̹̫͈̤͈̿́͝ļ̶̖͋͒̉͂̽̃́̈́̽͛l̸͓̬̦̫̩̄͛̾̈́́͑̉͒̈̈́̐͘͝a̵̍ (@m_Crom_m) reported

    @prestonjbyrne my twitter 12 (2014) creating an account at 6 makes me 18? my google account is older I watched a minecraft video and it said "hold up a minute!! were not sure how old you are" like **** you don't know @Google b!tches. 22 years @Steam long service badge and they want my id too

  • GingersnapsTM
    Gingersnaps (@GingersnapsTM) reported

    @Zoroarts @Steam If you put that DLC you're peddling in the base game instead it would be long enough that nullify this issue.

  • AllahingMutant
    AllahingMutant (@AllahingMutant) reported

    @Zoroarts @Steam Skill issue. Your game is the equivalent of a fat chick that puts out on the first date and is a lousy lay on top of that. If people aren't coming back for seconds, that's on you.

  • TAW_Odoq
    Odoq (@TAW_Odoq) reported

    @Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...

  • ArtbyYutami
    ✨Yutami✨ - Comms Open! (@ArtbyYutami) reported

    @Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.

  • TheSoloWolf7
    TheSoloWolf (@TheSoloWolf7) reported

    @Zoroarts @Steam I don’t think they should fix the refund policy I think a way to combat This is make your game longer make your game worth keeping with updates I do agree this is a **** thing to do but steam has a really good refund policy that helps the customer over the company, which is good

  • tommyownzall
    Tom (@tommyownzall) reported

    @Zoroarts @Steam I found the problem. Make your game have some content so people play it for more than 2 hours.