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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (61%)
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Online Play (21%)
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Glitches (14%)
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Game Crash (2%)
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Matchmaking (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Strasbourg |
Glitches | |
 Welland |
Online Play | |
 Amman |
Game Crash | |
 London |
Online Play | |
 Marion |
Online Play | |
| Troy |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Ruben Guajardo
(@Casket_OG) reported
@Steam @valvesoftware Your reservation system is broken I keep getting the error saying I've attempted to many purchases in the last few hours..
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Julius Liu
(@mrmrbobo) reported
@film_girl @Steam Yikes, I ended up having to add a new payment method to get a different error
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HillhomeGaming
(@HillhomeGaming) reported
@Steam @Steam_Support @valvesoftware Please note I am 100% sure that is an error - it was just a really funny error message that got to me :D
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Kimberly Hawthorne
(@Harmacheese) reported
@Steam So apparently signing in at 1:00 and trying to click through to order a bunch of times only landed me a "you have attempted to make too many purchases" error. So how long do I have to wait before it will let me try again? I'm so bummed :(
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lyricalpanda
(@lyricalpanda) reported
@Radiolint @Steam Ty! I'll keep trying. 30 minutes later of these error messages is rough :)
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Ross
(@Ross20931070) reported
@Steam Too bad we can't place reservations sure to being blocked from making purchases sure to the constant errors. Now I'm getting a message that says it looks like I've been attempting a lot of purchases please wait a while before trying again.
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Dan Hood
(@dan51678) reported
@Steam - over a half our in, multiple different errors... rotates b/w "try again later" and "hey, you're trying too much" #ShitShow #PreorderFail
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Tony
(@eyeh8f8) reported
@Steam How are we supposed to be able to reserve the damn thing when we constantly have to reload a Hundred times because we get an error and when we don’t, we get the message that says we’ve made too many attempts
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Christopher Miller
(@ccmiller2018) reported
@TrashbagOpossum @Steam yup - ditto. totally stupid - why the hell didn't they turn this off. @Steam how are you going to resolve all the THOUSANDS who are now locked out from pre-ordering by this problem?
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Xenophone
(@x3nophone) reported
@Steam Can't buy one, looks like your service just can't keep up with demand. Would welcome assistance from support as I've been at this since exactly 10am PDT thanks
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Quentin
(@MartianMan2012) reported
@Steam Is there an outage right now with purchasing the steamdeck reservation? I've been trying to purchase since 12:02pm CST, but the site keeps crashing. I tried from my phone and 2 other PC's. It seems to crash when selecting the payment type PayPal, cc'. Now I'm locked out?
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Quentin
(@MartianMan2012) reported
@Steam Is there an outage right now with purchasing the steamdeck reservation? I've been trying to purchase since 12:02pm CST, but the site keeps crashing. I tried from my phone and 2 other PC's. Now I'm locked out? #SteamDeck
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Marshall Brennan
(@Organometallica) reported
from
Naperville, Illinois
@OddballDave @Steam I had this issue too, just refresh and eventually it gets itself in order
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Dan Hood
(@dan51678) reported
@Steam - over a half hour in, multiple different errors... rotates b/w "try again later" and "hey, you're trying too much" #ShitShow #PreorderFail
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Kieran Tully
(@KieranTully) reported
@Aesasaurus @KateNicolson @Steam Reached the auto-retry threshold: "Your purchase may have been completed, but there was a problem checking on the status of this transaction. Please check your account status page or your email for a confirmation receipt." Fingers crossed and good luck to all.
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blackMamba1187
(@blackMamba1187) reported
@Steam There was an error with our store. Please try again! You tried again. You are now locked out of purchasing.
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Santa Claus? 'fraid not.
(@theMAC) reported
@Steam Get your support staff out in force removing this bullshit restriction. I did what the pop up said and waited and tried to check out. Fix this garbage
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AlienwareFTW
(@alienwareftw) reported
@Steam So how long is wait a while for this error @Steam would be nice to know when I can try again
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JJ
(@lbkz) reported
@threatresearch @Steam If you have an issue send them a package showing them how upset you are 😈 Steam HQ: Floor 14, 10400 NE 4th St, Bellevue, WA 98004, USA
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JJ
(@lbkz) reported
@neoak @Steam If you have an issue send them a package showing them how upset you are 😈 Steam HQ: Floor 14, 10400 NE 4th St, Bellevue, WA 98004, USA
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Pampelmoose Lacroix
(@PampelmooseL) reported
@Steam Had mine purchasing at 10:01, had some problem with my order, was in my purchase history and asked me to try again and now it's gone and not letting me try again
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❄️ Princess Skye 💕 is playing Genshin Impact ❄️💜
(@translunarskye) reported
@Steam Hi! I have a question that isn’t covered by the FAQ, so maybe you could help me out. My question is, how do I get one considering your servers are completely broken and as such I got my account locked for too many incomplete purchases? Thank you! 😡🤬
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🏴 NoobGingeBot 🕗
(@Noob_GingeBot_) reported
@Steam Absolutely dog **** system in ordering a product had in basket the error now not available because my account is new WTF!? @Steam_Support
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Mike Kasprzak 🦖
(@mikekasprzak) reported
@IvanVinn @Steam Others have suggested this is an incorrect error. Trying again and having patience seems to have worked
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Marvin
(@gruz7777) reported
@RetrogradeMikey That's exactly what happened to me 😤 Fix it @Steam
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David Johnson
(@davidisnotnull) reported
@thefabulizedcat @Steam I was very lucky. Somehow managed to slip through the sea of 500 errors.
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❄️ Princess Skye 💕 is playing Genshin Impact ❄️💜
(@translunarskye) reported
@Steam Hi! I have a question that isn’t covered by the F&Q, so maybe you could help me out. My question is, how do I get one considering your servers are completely broken and as such I got my account locked for too many incomplete purchases? Thank you! 😡🤬
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rest in peace DOOM
(@dillonflynn) reported
@Steam Trying to get a steamdeck reservation and now I'm getting a "It looks like you've been attempting a lot of purchases in the last few hours. Please wait a while before trying again" error please help
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Ben
(@oxacillin) reported
@Steam How is it that after a wealth of history and experience with the problem of slammed website traffic, that you learn nothing about how to manage the problem?
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Lint
(@Radiolint) reported
@allhailgeek @Protostar @Steam I got all the way to the final payment screen, it froze on "working" I left it for maybe 3-4 mins, then refreshed. Saw all the errors people posting, but then confirmation email popped in inbox and shows ordered. Their servers are just having a mental breakdown