Steam

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Steam Outage Chart 01/24/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  1. Sign in (55%)

    Sign in (55%)

  2. Online Play (22%)

    Online Play (22%)

  3. Glitches (17%)

    Glitches (17%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLormont Sign in
FranceMontluçon Glitches
FranceSallenôves Glitches
GermanyBodelshausen Sign in
United StatesWylie Online Play
GermanyHamburg Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • m1lkt1 koko🇺🇦 (@m1lkt1) reported

    hey @Steam what’s wrong with you? why are you blocking bank payments to the Ukrainian devs? @valvesoftware pls explain what’s the issue. you’re destroying Ukraine economically.

  • azu_weeb (Zuddin) زدين (@azu_weeb) reported

    When I had an issue on my @Steam acc, I sent a request, contact through email and voila. All is done only in few hours. But for PSN? Waited the weelend coz lul working hours and now greeted with this shady toll free call service with terrible audio that are always busy.

  • cutee45418838 вона з‘їла моє серце (@cutee45418838) reported

    hey @Steam what’s wrong with you? why are you blocking bank payments to the Ukrainian devs? @valvesoftware pls explain what’s the issue. you’re destroying Ukraine economically

  • DarinBeard Darin Beard - I Can Make That (@DarinBeard) reported

    @Steam I requested a refund for a game I played once for 26 min (it sucked) and you said NO because it was more than two weeks ago. I just found out I could even ask for a refund today. I hate the whole greed over customer service thing. Thanks for caring so much.

  • BusterDavis Dreamx.sol (@BusterDavis) reported

    @Chase Why are you stopping my $25 @Steam charges. Im just trying to open cases. Then i call support and they tell me i have to wait until 7 AM to be a degenrate. ****** *** customer service.

  • revy_hono Revy 🇺🇦 (@revy_hono) reported

    hey @Steam what’s wrong with you? why are you blocking bank payments to the Ukrainian devs? @valvesoftware pls explain what’s the issue. you’re destroying Ukraine economically.

  • mateydesr беккі 🇺🇦 (@mateydesr) reported

    hey @Steam what’s wrong with you? why are you blocking bank payments to the Ukrainian devs? @valvesoftware pls explain what’s the issue. you’re destroying Ukraine economically

  • FevilOfficial Fevil the Artist🔞 (@FevilOfficial) reported

    @Steam hey i got a game that ended up not working at all, is there any way i can exchange it for another game of its price?

  • PulkitSuper Bigshotchain (@PulkitSuper) reported

    @Steam My problem is not that games in India should not be cheaper my problem is that they should charge the games at equal prices here in US

  • beattheoven beattheoven (@beattheoven) reported

    @nastadraws @Steam @valvesoftware it's not a steam issue. pls educate urself

  • andydrama1 Andrew McVie (@andydrama1) reported

    @Steam Unable to login to my account please help.

  • ChansseyPants Kevin Chancey (@ChansseyPants) reported

    @Steam @Steamworks @Steam_Support I have a pressing issue regarding one of my unreleased games. Any way I can get a direct line to you? (My app is releasing today 😳)

  • SwitchCat3 Switch Cat (@SwitchCat3) reported

    @MadMike1222 @EpicGames It truly is. I've been on @Steam since 2011 and have been all over the world and have never had any issue at all. Sometimes people live in countries where they are not citizens. #deployed_life

  • sobakakazegaw кловнеса сатанівна (@sobakakazegaw) reported

    hey @Steam what’s wrong with you? why are you blocking bank payments to the Ukrainian devs? @valvesoftware pls explain what’s the issue. you’re destroying Ukraine economically.

  • Only_Major Paul (@Only_Major) reported

    @Steam I have a steam purchase issue can anyone help?

  • hikigayasimp ефект купе (@hikigayasimp) reported

    hey @Steam what’s wrong with you? why are you blocking bank payments to the Ukrainian devs? @valvesoftware pls explain what’s the issue. you’re destroying Ukraine economically.

  • DondaD0ndaD0nda DondaDondaDonda (@DondaD0ndaD0nda) reported

    I bought Elden Ring on @Steam a week ago and the game won’t constantly crashes. Steam and bandai can’t fix it, and they won’t refund because I had 8 hours of play time when I reported it. Cars have longer return windows than 2 hours, absolutely ridiculous. It’s not even playable

  • saaad_maaad дяна сталевий шлунок🇺🇦 (@saaad_maaad) reported

    hey @Steam what’s wrong with you? why are you blocking bank payments to the Ukrainian devs? @valvesoftware pls explain what’s the issue. you’re destroying Ukraine economically.

  • Teo52779 matthew eble (@Teo52779) reported

    @Steam When someone is having an issue in the forum with a game and puts 'wtf' about the game and not directed to anyone and say I'm breaking the rules, you can take the rules and shove them up your ***. Your moderators have to learn what's important and what isn't.

  • Shane31848953 Shane (@Shane31848953) reported

    @Steam hi i put a ticket in with you and aint heard nothing its been weeks i canr get on my account or anything customer service is rubbish can someone help me please

  • IX0328 bryan imperial (@IX0328) reported

    @Steam FIX YOUR CAPTCHA CAN'T CREATE ACCOUNT!

  • andydrama1 Andrew McVie (@andydrama1) reported

    @gemofshinigamis @Steam I am unable to login to my account

  • lukvillarin Lukas Villarin 🍂 (@lukvillarin) reported

    @Steam elden ring keeps bugging out for me and making enemies invisible :( i had it up for 3 hours trying to find a fix to no avail… any chance an exception could be made and i can refund it?

  • lacrita_sas Lacrita (@lacrita_sas) reported

    @Steam Hello, Steam Support. I have tried to contact them via client and browser, but it did not work. I have a problem making purchases, a message appears saying: "An unexpected error has occurred. The purchase has not been made. Please wait a few minutes and try again later".

  • captainslog08 Captain’s Log (@captainslog08) reported

    @Steam @Steam is a predatory service and doesn’t allow for customers interactions because it steal childrens money

  • deadlyvalley мари нах 💙💛 (@deadlyvalley) reported

    hey @Steam what’s wrong with you? why are you blocking bank payments to the Ukrainian devs? @valvesoftware pls explain what’s the issue. you’re destroying Ukraine economically.

  • TheBobmcbobbob Iivari (@TheBobmcbobbob) reported

    @_b1 @Steam Wait what excactly is the problem

  • BBNATX TKG (@BBNATX) reported

    @Steam What ******** is the issue? I try to sign in, I try to reset password and you just **** the **** out of me. It's a game platform not a bank, lighten ******** up.

  • AxeTheNerd NinjAxxee🥷🏿 (@AxeTheNerd) reported

    @Steam fix cloud saving on the steam deck. Done fought 2 elden ring bosses twice

  • AliciaK21630152 Alicia K (@AliciaK21630152) reported

    @Steam yesterday your wallet and gift card code was not working at all. Steam customer service is nonexistent! Money wasted on purchasing a Steam gift card! Let the buyer beware! Don’t waste your time and money on Steam!