Steam status: server issues and outage reports
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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (50%)
- Glitches (29%)
- Online Play (16%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 2 days ago |
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Sign in | 5 days ago |
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Glitches | 6 days ago |
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Sign in | 6 days ago |
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Glitches | 8 days ago |
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Glitches | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Fisch - Lead Coder on Kingmakers (wishlist!) (@Ian_Fisch) reported@Zoroarts @Steam I think they should have an option to publish a “short” game with a shorter refund window. The problem is that you’d have to make the player aware of this when he buys, and I don’t think they want to be drawing more attention to the refund policy. That could easily backfire and lead to a higher rate of refund. I don’t have a good solution here.
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Erza (@Erza_Oficial) reported@Zoroarts @Steam Nothing against you or your game, but if your game only offers less than 2h of content then that's more a you problem rather than the person playing
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Slave to the Caffeine (@SlavetotheCaff1) reported@SmashUltimateB1 @Zoroarts @Steam It's the easiest way to address the problem. I didn't and wouldn't do it but steam isn't going to budge
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Chud McCloud ✝️🇺🇲 (@MaroonKennedy) reported@eramaster12 @Steam @PlayStation Playstation says they want to double down on live service games even after the failures of Concord and Marathon
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johnny utah (@vinnychase1764) reported@Steam your support sucks. You won’t refund a game that has under 4 hours of play time. You see all the reviews. It’s broken.
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HowlingHenry (@HowlingFord) reported@gaersstapa @Zoroarts @Steam He can complain about the system being unfair for short games (it is) but the system is inherently better regardless due to the fact that anyone with tech problems or other limitations can always get their money back after buying a game on steam
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Isaac Clarke (@IsaacClarkeFNaF) reported@Zoroarts @Steam For short games, it should me made that the 70 or 80 or 90% "achievement" milestone makes the game unrefundable "because of the 2 hours limit". It should be refundable only if broken or if it's a scam.
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Foot Lettuce (@FootLettusplay) reported@Steam put a disc drive in the next steam machine??? I guarantee the games that make the money would have no issues releasing physical.
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MarquessOfGoyim (@GooberTheGreat8) reported@Zoroarts @Steam If you’re crying about a refund policy then you are the issue.
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✧.*Selene.*✧ Genshin HSR WuWa Pilot (@Selatiorine) reported@Zoroarts @Steam Sounds like a you problem. If someone can finish the game within an hour. That is not a game and certainly not one worth paying for. That refund policy has been extremely helpful for times that games ended up being terrible or completely not worth the money.
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Somni (@Angel4466889) reported@Zoroarts @Krazerack @Steam Steam doesn’t have devs it loves its consumer base genuinely just make a longer game and its not a problem
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Kremmen (@Kremmen101) reported@Zoroarts @Steam Clearly this is a pricing issue. If your game is beatable in under two hours you need to charge less so it's not worth refunding.
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Joseph (@Josephshandle) reported@Steam I was needing assistance with my steam deck, unsure how to fix an issue I am having with it.
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Nekked Molerat (@nekkedmolerat) reported@Zoroarts @Steam The problem isn't Steams refund policy.
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MR.SOLACE (@oopsallsolace) reported@Zoroarts @Steam There's a community behind this, where people challenge themselves to beat a game under the refund time. Make your game longer and this will not be an issue.
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Paco Ace (@DamJPaco) reported@Steam Hi, I need help to modify my email address. Former email address is unavailable but I get a "error 2" everytime I put the code I received to change my email... Please help !
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Shadow C | 🍔Arbiter🍕 🌭of🥪 🌮Sandwiches🌯 (@ShadowC5) reported@WastingSanity @Zoroarts @Steam But that would be a problem for certain genre of games, no? For example, certain puzzle genres are fundamentally not replayable, especially if the idea/solution to the puzzle requires planning and thought - and not merely some random generation.
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MultiEnding Heroes OUT NOW! 🇦🇷 (@NicoDiti) reported@Zoroarts @Steam Add a 3 hours ending cutscene like Kojima and no more problems.
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Azrhenia (@Azrhenia) reportedHey @Steam Will you delete my account if I'm not login for 10 years?
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isawarenshi (@isawarenshi) reported@MeringueRouge @Zoroarts @Steam The issue is proving it. They could beat it say I did not enjoy the time I spent playing it and the window was still open so the refund is not abuse. Hell even in this case they gave a 👍 but if they did not like it was short the refund is still not abuse. Do better work.
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Danny Silvers (@shadesofsilver) reported@SandorHQ @Zoroarts @Steam Not to say that the price isn't right here. It absolutely is. What we really have is a cultural problem, and that's not something Steam can fix. Steam can't force its audience to grow up.
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cracinlac (@burnme121107) reported@Chriss_m @Zoroarts @Steam do you watch a movie and then demand your money back because it was only an hour and a half long? and clearly the quality of the game isnt a problem because people are literally saying they enjoyed it but still refunding it. its bad for the developer who is a person with needs
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EVEILCHARM (@EveilCharm) reported@Zoroarts @Steam I agree it sucks but it's consumer protection against scam games and even one of them hit the news about a month or two ago so it's still a problem even now with the refund.
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わためろん (@watamelon23) reported@Maxim_Drw @Zoroarts @Steam The problem is that a lot of the time the ways devs add extra playtime to get over 2 hours is just by adding pointless padding. I'd rather just have the great 60 or 90 minute game instead of one that is made worse by padding. Thank you friend.
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Artofmusic (@ArttomusicYay) reported@Zoroarts @Steam You have 1 level what do you expect.... make a longer game can't expect everyone to play for an hour and keep it. Come on its not steams issue.. I have been making games for over 26 years alone. Can't complain if someone beats it in the 2 hours. Thats on you not @Steam
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Nameless chicken (@Namelesschicke2) reported@MythThrazz @Zoroarts @Steam The problem is what if I spend say 40-1 hour trying to get a game to work and fail? Why would I not get my money back for that?
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StockStackr (@VeganCatBounce) reported@Steam you want to spam in the background, but when I go to log in to my account you have been spoofin, now we have a password issues? you pukes!
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Todd (Fox) (@Fox_Todd0370) reported@Zoroarts @Steam And with games like peak, how would that play with your soultion? Replay-ability seems to be the problem here, but go ahead and continue your cope.
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JuiceHaunter (@JuiceHaunter) reported@Zoroarts @Steam This is a dev problem. Not a steam problem. You could argue maybe $1 - $2 games can't be refunded... But if you actually developed a game that can be fully completed on 2hrs or less than what you have is a demo and you forgot the develop the full game.
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熨斗蘭(のしらん) (@Noshiran_game) reported@Steam_Support @Steam fix plz