Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (54%)
- Glitches (24%)
- Online Play (17%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Glitches | 2 days ago |
 Aix-en-Provence
|
Sign in | 7 days ago |
|
Paris
|
Glitches | 8 days ago |
 José María Ezeiza
|
Sign in | 8 days ago |
 Aguascalientes
|
Glitches | 9 days ago |
 Vijayawada
|
Matchmaking | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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CeBraX (@CeBraX_x) reported@Zoroarts @Steam I absolutely love the option to get a refund. But it should be possible to track if someone finished the game. Like tracking achievements, if you reached a specific point it’s not possible anymore to refund. Only if you provide information which are proving a bug/problem that makes it impossible to continue.
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Olex (Solo gamedev Diablo-like) (@OlexGameDev) reported@gfodor @Zoroarts @Steam It is by design on the part of Valve business model. They make it super easy to refund games. That creates a relaxing environment for vast majority of good buyers. Is it a problem that they designed their system this way? No. It is a very common trade off in retail business.
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Recep Yılmaz (@fx_tradercp) reported@upgradepcfr @Steam Had same issue @KarenVault resolved it quickly.
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Matt☆Kenzaro (@Kenzaro_) reported@Zoroarts @Steam If your game can be finished in less than 2 hours for someone that never played it previously, that's on you. Refunds are made to be able to return the product if there's an issue or if not following expectation. 2 hours of gameplay is too short for some people
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ReaperX7 (@reaperx7gaming) reported@LundukeJournal @Steam wayland is broken trashware. Nobody wants broken trashware. X11 or ****.
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Warren Harris (@Skippytmg) reportedDoes everyone forget on steam you can backup your game and then burn those files to a disc ? I get its not a perfect solution but I can still make physical backups to my games. @Steam should offer a new service that allows you to pay 5-10$ for games that participate to order a physical copy.
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Ricardo Garcia (@RicardoG1981) reported@ethangach Remember this very well, and then they decided to join Xbox in terms of creating a ghost service for people to pay to play online. If digital is indeed the way, then I shall have the files for myself, God save @gogcom and @Steam
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SpaceYeeHaw (@SpaceGirlYeeHaw) reported@Zoroarts @Steam I hope steam does nothing, you should have made a game that takes longer then the refund time and provide enough content to go past the refund time, if you can't do that then thats your problem.
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PAVRGAME (@PAVRGAME) reported@Steam @MetaQuestVR Our error, the game sales ends July 9th, not the 5th. there are a few more days for the official Steam sale. Thank you!
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SUPER SAM (@FlippantNomad) reported@Zoroarts @Steam Seems like the ez fix would be making more than 2 hrs of content. Certainly easier than having valve waive consumer rights to accommodate your 30 minutes of gameplay
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Rick, Ancient Feline (@ThatFuzzyTiger) reported@Phasmatis75 @Zoroarts @Steam Point is, the current system only runs into issues with a very specific niche of game - Ones which are really short, and really successful at the same time. I would contend this title is an outlier. Typical refund rates are not 20% plus.
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Ken (@Ken_Allaga) reported@Zoroarts @Steam Add an Achievement. Easy fix to this behavior, Valve can adjust the refund to not be eligible if you've played for long enough to actually get it. For shorter games obviously.
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GlitchPi (@Dripdawhip) reported@IGN I hope they do. I hope everyone gives @Steam a reason to join the ecosystem. Cause who the hell wants to pay a subscription service? lol
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Sheldon, the Dentally Challenged (@sheldonlv30) reported@Zoroarts @Steam there's no way of doing that without developers exploiting it to make their games un-refundable. its just one of those things that can negatively effect either party, and its better to risk issues to developers than consumers
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valerian tea enjoyer (@platqr) reported@SSameerHRizvi @Zoroarts @Steam No, it’s actually more lenient. You have a month to issue a refund, and playtime doesn’t matter.
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Tired (@DetestableNeet) reported@Retro__Machine @IGN @Steam Steam is literally a digital game service
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Pogfish (@Poggerphish) reported@Steam @CounterStrike fix the game retards
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gfodor.id (@gfodor) reported@OlexGameDev @Zoroarts @Steam I don’t need to provide a solution to avoid concluding there isn’t one. I’m pretty confident it can be solved, it’s rooted in a classification problem. I have like 5-10 ideas just sitting that I would try if I worked at Valve and cared enough to try to fix it.
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𝓐𝓽𝓪𝓴𝓪𝓷 (@atakanyr7) reported@Steam @Steam_Support My computer was hacked because of the Wallpaper Engine app; they tried to steal my emails and there were suspicious login attempts. My Riot account was also stolen, and I am currently a victim of this situation. I need your help to resolve it.
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ZoneCali (@ZoneCali) reportedIf your mad @PlayStation and not @Steam your the problem.
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Jiro Hiso (@Jir000_) reported@OverwatchNaeri @Steam Most of poeple are using steam for overwatch because they have battle net lancher issues, I'm one of them and the support team is even worse they can't solve a single problem
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Indulgence82 (@Indulgence82) reported@Zoroarts @Steam SKILL ISSUE You know the policy. You made a rage based no mercy game where people look to speed run it. The genre has an adversarial relationship with the player. Of course if a player can finish before 2 hours they will refund to dunk on you.
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gfodor.id (@gfodor) reported@OlexGameDev @Zoroarts @Steam It’s a problem that people can use their system to play paid games to the end for free. It’s almost certainly a solvable problem, you’re just concluding that because you can’t think of a way to solve it without damaging the current environment that no solution is possible.
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MistahWolfe (@mistah_wolfe) reported@Zoroarts @Steam First of all, SUPER weird that people are trying to bully the dev for this opinion despite it being 100% justified Second, IDK how to fix this because Steam's refund Policy is SO good for gamers. So many games straight up lie these days id never buy without it
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gfodor.id (@gfodor) reported@OlexGameDev @Zoroarts @Steam I see. you said you see no issues, which implied to me you thought there was literally no problem here. there's a problem, clearly, but you just don't think there are any solutions to it. in an ideal world, people wouldn't be able to play entire paid games for free.
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Minekrix (@Minekrix) reported@lotfgame @Steam I'm gonna be honest, when I first played Lords , I loved it but had a lot of issues with it. The dev stuck with the game though and made it even better, while fixing all the issues I had. With a studio like that, how could I not be excited for the next game! @tentacletashi
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Tuna (@Tiny_Tuna) reported@Zoroarts @Steam Doesn't seem like it would be very hard for them to fix. If you get a game completion achievement, then no refund. Ezpz.
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Rick, Ancient Feline (@ThatFuzzyTiger) reported@Zoroarts @Steam The positive take is that you have an adhesion rate of 81% or circa 200k sales in the bag. You appear to be in the rather niche bracket of "really successful" and "short enough that the refund window is a problem"
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Cpt. Liškovlk 🦊 (@NatsuWolfox) reported@paysafecard @Steam I reported you your high security issue with 2fa that you say one and the same 2fa code after 16 password login and when I try login I get the same pin for login and get email about someone from Canada logged in my account, I reported it and I get just account lock
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🔞̷Moxxie🔞🏳️🌈 (@FoxxyUncMoxxie) reported@BearForceCubHQ @Patrick21611 @Steam Sadly its a Activision problem and they kept it that high what steam does is also take a 30% cut steam can't do anything about it its why most people pirate those older games