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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (56%)
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Online Play (22%)
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Glitches (16%)
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Game Crash (3%)
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Matchmaking (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nancy |
Sign in | |
| Crépy-en-Valois |
Game Crash | |
| Crépy-en-Valois |
Online Play | |
| Brive-la-Gaillarde |
Online Play | |
 Jacksonville |
Sign in | |
 Perth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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sarah griffiths
(@sarahgriff78) reported
@Steam_Support can not get in steam account looks like someone has hacked it and now after many attempts I am locked out from trying to sort this problem out
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Kyle elvin
(@TricXzZ) reported
@Steam_Support I need help with a steam account but can't login to sort even after changing password
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GM 🍁
(@gideonccfc) reported
Wow @Steam @Steam_Support are almost as bad as @EA for customer service 3 weeks and still no response
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le monke
(@Luckzy14) reported
@Steam_Support I’m trying to send a photo of my card because it’s damaged where u cant read the code and it says to send a photo but I won’t let me idky how can I fix this
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Carlee 🔮
(@CupcakexChaos) reported
@Steam_Support I need help with audio issues on several games, but cannot find a way to just email you or submit a ticket to Steam. It keeps redirecting me to the game company. Please help.
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Adetola adedipupo
(@Adetolaadedipu1) reported
@CosLukania @Steam_Support Trying to contact their support is totally useless cause they’re not going to respond I had the same issue but I got it resolved with the help of cyberhack_081 on Instagram his fast and reliable
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KD
(@IndiaKaushik) reported
@RockstarSupport Mafia 3 is not launching on my Windows 10 laptop with i5 9300H & Nvidia 1660ti, at least fix the issue as @Steam_Support has declined ro refund. Very much disappointed.
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Zimzorz 👽
(@ZimzorzLive) reported
@shaandyv @Steam @Steam_Support I read that it could be a whole host of issues, one being having a 3000 series. The little I did play, I enjoyed. Ill have to borrow a PlayStation so I can finish it haha
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A-Theory
(@A_atheory) reported
@Steam_Support Theres a problem with the Friend Activity feed, the games I purchase are not appearing anymore for my friends to see in the notification feed. Plz solve this.
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jamie lee haynes
(@jamieleehaynes) reported
@Steam_Support am I going to get help or not this is **** customer service
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Zander
(@alexmetzelfeld) reported
@Steam_Support Give me my goddamn money back I paid $65.84 out of my own pocket for a game that does not even get to the main menu of the ******* game. You guys are denying my refund because I have spent over 2 hours in the game all of it was trying to fix that bad game.
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Jason Kng
(@kng_jsn) reported
hey @Steam_Support I need your help. My account got hacked and I cant get access to it anymore. I cant login to my account, because the hacker changed the mail, password and phonenumber. I dont know what to do. I cant write a support ticket or anything.
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Jorge Braithwaite
(@JorgeBraithwai1) reported
@AppaIsCute @Steam_Hardware @Steam_Support That’s in a language I don’t understand but I’m pretty sure it’s the same exact issue I’ve been dealing with for 4 hours now.
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Syd the squid
(@Squidliy) reported
@C_Puff_Person @Steam_Support @Steam That's so weird I got a few "Oops something went wrong" when I tried to view an item, and then was blocked from viewing it period in their website a couple of days ago. Hope they respond to you soon, no one likes a broken steam.....
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Billie
(@BinnFilly) reported
@Steam_Support Please help me! My steam account was stolen, I fell for a stupid CSGO trading scam where they got my login, password and mobile authentication code. They removed my phone authenticator, But I think I at least locked the account through the email I was sent...
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Emmanuel W.
(@DarkEmmanuel) reported
@nvidia @GearboxOfficial @Steam_Support You guys know anything about this, Borderlands 3 was working fine. Now it crashes very often, Fatal Error, and some messages about drivers, despite the fact that are up to date.
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sp🎃👻ky Rusty
(@ZaneNeedsHugs) reported
@Steam_Support Hello, so I got a problem. Im not sure if its safe or a scam so I might ask. I got wrongly reported on Steam (person added me and explained) and I got supsended (illigal purchases) and the support wants that I buy TF2 stuff on tradeit . gg, is this how it works?
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ddanel
(@ddanel1) reported
@Steam_Support I wanna view my Hentai games again but I can't cuz it says it's forbidden in Germany but it's not fix that pls
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Vetox
(@mrChipply) reported
fix your ******* servers @Steam @Steam_Support csgo inventories been lagging for years ffs
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XxstarxX
(@XxstarxX18) reported
@Babydollforbes1 @Steam_Support @Babydollforbes1 have you already fixed my problem or are you still working on it?
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lucki
(@bubblebutblondi) reported
@Steam_Support please ******* help with your shitty site. I’m just trying to sign in. And now theirs to many log in attempts but it’s your sites fault. I keep changing my password and then putting in the new one and it won’t log me in. Changed my password 4 times now
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chanman
(@cbuttss) reported
@Steam_Support Is steam down? Keep getting a "connection error" every time I try to boot it up
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Zimzorz 👽
(@ZimzorzLive) reported
Purchased Detroit Become Human from @Steam over the holidays, finally had a chance to try it and it crashes every 15 minutes. After 4 hours looking for a fix and trying to troubleshoot I gave up and put a refund request in. Have a heart and refund me @Steam_Support, please?
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Azzalus✌
(@azzalus32) reported
@Steam_Support @Steam @FootballManager I keep getting an "error while updating FM21" message. Even with it up, the game opens. Is there any reason for this? I've gone into my library and it's on pause. And it can't be resumed Thanks in advance
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Jack
(@JackBeckett123) reported
Absolutely disgusting service and help form @Steam_Support what a joke, no one even bother investing any money into this company or any games they sell. I’ve never been more dissatisfied in my life. Rotten.
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🚂🎸stuChris⭐️🦊
(@OficialstuChris) reported
@Steam @Steam_Support I'm unable to properly use steam, clicking any button on steam makes it stop responding for several minutes then crash. I think it may have been because of an update overnight?
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Smelly-Balllz
(@Sargruz) reported
@Steam @Steam_Support Hi, due to a weird fail on the site I had to pay half the price more for among us. The deal somehow ended in the middle of the day and an error caused raised price. Can we still get the discount?
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ArmaXinho
(@ArmaXinho) reported
@therealbrobie @Steam @Steam_Support its insane that this is still a problem
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Doug Junior
(@DougJunior5) reported
@Steam_Support @Steam why am I not getting a refund for Cyberpunk? @CyberpunkGame The game is broken and I waited a month for it to be fixed and it hasnt. Please stop declining my refund.
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KD
(@IndiaKaushik) reported
@RockstarSupport IS UNABLE TO SOLVE THE ISSUE EVEN AFTER 4HOURS. PLEASE REFUND NOW. 4 HOURS WASTED TRYING. @Steam @Steam_Support