Steam status: server issues and outage reports
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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (51%)
- Glitches (31%)
- Online Play (14%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 4 days ago |
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Sign in | 4 days ago |
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Online Play | 4 days ago |
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Sign in | 4 days ago |
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Game Crash | 4 days ago |
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Sign in | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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わためろん (@watamelon23) reported@Maxim_Drw @Zoroarts @Steam The problem is that a lot of the time the ways devs add extra playtime to get over 2 hours is just by adding pointless padding. I'd rather just have the great 60 or 90 minute game instead of one that is made worse by padding. Thank you friend.
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Zynner (@zynnachin) reported@Shinogi_Trench @BasedBickle @Steam Wow, the game has some glaring issues that it takes playtime to figure out? Because they didn’t adequately playtest it? And I don’t get to speak about it? You are a spiritual slave
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xi lan (@Xao_lanVT) reported@ImCadeYT @Steam You got a better deal because the Steam Machine isn’t reliable and has a lot of problems. The Deck, on the other hand, is reliable and portable to boot.
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Michael Eskenasy (@ItsChefreyOS) reportedHey @Steam people…I’ve been saying this for weeks, your coordination is broken…
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Cogglesz (@ColinEspMusic) reported@Tardgrde @ImCadeYT @Steam Be careful buddy. Seriously. I noticed with the controllers my reservation was due November 26' So guess what? I've already got it in my hands, a week ago i checked the controller page again to see if my reservation was still active and it literally told me i had 2 days left to buy the thing or i'll lose my (Nov 26') reservation. You'd think, They'd email people who got pushed ahead yeah? No..Not one pop up, not one email telling me the controller was available for purchase. If it wasn't for me wanting to check my status on the controllers store page i'd have lost my reservation and been screwed into 2027. I'm absolutely positive this is happening with the hardware too. I put in a purchase request the same day they announced the steam controllers on the store page (and influencers already had reviews up day 1) So, Not only did i have to spend money prior to when i wanted to? I'm sure there are people who live paycheque to paycheque that can't just spend $100 on a whim. They didn't even notify me with an email or in-steam UI pop ups which they should do for things like this. I really advise everyone checks their hardware orders daily on steam or at least emails about reservations, it's the only way to prevent reservations slipping through our hands because we take a break or are too busy IRL. I've been with valve since 2007 and even bought the V1 controller & Steam Link back in 2015. The quality of service has severely been hampered by Valve selling these things on their own storefront which didn't give me a heads up at all. Be careful!!!!
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Thiz (17-3 2x SUPERBOWL CHAMPS) (@Thizlam87) reported@Zoroarts @Steam I think the fix to this is to not make a game that is under 2 hours long. Steam shouldn’t change the 2 hour limit for refunds, I personally think it should be 3 hours.
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Desus Elba (@Black_L0tus_013) reportedI have a refund issue and i keep getting rejected. I am playing marvel tokon on pc and when i initially get fighting games i spend time in training first before exploring other modes. Im am over the 2 hours but the game crash when i play 2 other modes. I need a refund @Steam
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PokeNeru (@PokeNeru_) reportedTFW I was trying to buy the Kingdom Hearts bundle on STEAM. It gave me an error that my address is wrong but it still charged me. Now I'm out $30 and no games... @Steam @Steam_Support help pleaseeeee
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🥞 (@pannkisss) reported@martis_off @Steam you need to log out all devices immediately and change ur password, fix steam guard and delete your api key
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Foot Lettuce (@FootLettusplay) reported@Steam put a disc drive in the next steam machine??? I guarantee the games that make the money would have no issues releasing physical.
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Sammy Snivels (@john_baker7) reported@flatspritehits @QNDZYcom @Steam Thats because steam doesnt own the game either, once a game is unavailable or shut down steam can only issue you a refund out of their pocket, they cant charge the developer. The main reason is not because they want to keep you money, but because bots buy shut down games to scam
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pikachufrankie (@pikachufrankie) reported@Zoroarts @Steam Portal 1 is roughly a little over an hour long, yet has never had this issue. Limbo is only a few hours long, and also never had this issue. You can make short games that people won’t want to refund. If people are mass refunding your game, it’s because it isn’t worth the price.
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StockStackr (@VeganCatBounce) reportedThe actual problem is I got a new phone # and steam will not let me log in with a password, an email, they are forcing me to give that phone # I can not play war of rights because I refuse to let steam farm me. **** off @Steam
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TheUKDude (@PaulKirby36) reported@Steam Whats up with your platform? Its down for us all and the issue is not due to update Tuesdays. So any update when it will be back up?
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Marc (@marcs125) reported@Zoroarts @Steam Sorry, but respectfully you are the problem. You knew the policy Steam had and released a low value product (low playtime/cost) so you should have expected this. The platform shouldn't cater to you when you create the situation. Make a better product or just accept it.
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Whiteshadow (@whiteshadow_001) reported@ArtemR @Steam People have stated issues with the overall thermals being very poor
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DracaBro ✝️☦️ (@DracaBro) reported@Zoroarts @nieyter19 @Steam Dude, they don't like when someone is greedy. Some of these folks were going to give your game a try and give an honest review, these are folks doing the only thing they can do, to make sure others realize you messed up and didn't make a good game, you made a meh game not a good game. NOW there is still a chance for the game to become GOOD, but after hearing about the $5 DLCs, I doubt that is possible. Now if you change the price of the DLCs possibly maybe people will change their minds. Anyways I'm done dealing with this terrible hot take you decided was a great idea, and has now brought down your dev carrier. When you get a good review, just be happy to have it; don't complain about it. "don't look a gift horse in the mouth" as they say. That review is now a negative review just so yea know, because you took this path. So, you now have to make up for what you've done, that means making the games better; I suggest taking pointers from other games similar to it. Anyways, I wasted too much time with this stupidity, I have a server to set up, and events to prepare for. Hopefully you fix this situation and accept that Steam has abuse policies in place, and if you want those policies to work in your favor, make better games.
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Young Thot Thot (@ShilohFlacko) reported@Studioaip @Steam Having the same issue
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AureusCrush (@AureusCrush) reported@Zoroarts @Steam Idk man feels like you could just idk, make a slightly longer/more challenging game and your issue would be resolved.
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Dani (@sqronce) reported@Zoroarts @nieyter19 @Steam Some would believe evidence, and some wouldn’t. Receipts help with claims. While you’re trying to prove claims, I’m still waiting on evidence of all the reviews boasting of refunding after completing in under 2 hours, showing that this form of refund was a wide spread issue.
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Indieanos Gaming (@Indieanos) reportedA serious issue especially for indie developers that @Steam needs to take seriously into consideration. If the player finishes the game, should he have the right to refund it? On the other hand, if this change is made and the game is short on purpose, the player is not protected.
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Ⱡ₳₭Ɇ (@L337L4K3) reportedI think with all this bad @PlayStation news I'll keep adding games to my @steam account just in case they really don't fix any of this. Lol but I'ma still play & get games on both. & See what happens when next gen consoles comes out & see if they really will be a ghost town
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Levi Benoit (@lildeviousdude) reported@Steam @Steam_Support Steam is inaccessible in the profile selection screen without a mouse. Can you guys fix this? I can use spacebar AND enter to select the options bar and even remove the account, but I can’t sign in. Actual L right here
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MetriusMD (@MetriusMD) reportedI never really had a problem with buying key codes on @KinguinNet until I ran into Pressure by @Chasing_Carrots developer is very bad on discord you can dm anyone it says to email them but the dev will not reply to any emails can't even leave a bad review #baddeveloper @Steam
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✨Yutami✨ - Comms Open! (@ArtbyYutami) reported@Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.
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CatMan (@Epik_S07) reported@Steam on browser its work fine problem in client
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CAPS LOCK (@CAPS_LOCK_ON_X) reportedSteam Road to Vostok Observation The game freezes for 1/2 a second to a second [approximate] every time I encounter a bandit UPDATE: This problem only seems to occur when an external monitor is used @Steam @Steam_Support @roadtovostok
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Gærsstapa (@gaersstapa) reported@allefornication @Zoroarts @Steam Well that's the thing, replayability does include wasting the players time, but the player doesn't mind because usually they unlock new things (skills, characters, cards, paths, etc). Blue Prince is a good example- 1 going through of the game is fairly short, however through subsequent playthroughs you unlock new cards/rooms and this opens up new paths of progression. Now in a slop game, which are highly focused on online/co-op experiences, they are generally short, a round of Meccha Chameleon lasts like 10 minutes all together, and that's it, games done. However the reason players keep going back is because of that online experience, which in itself creates new adventures and paths and opportunities. Now you've gone from 10 minutes, to 2, 5, 10+ hours of gameplay all on the same short loop and a handful of maps. And this game apparently does not have that replayability factor, if I were the dev, even though I've had a highly successful launch (most indies sell about 2000 copies on average I think) selling many hundreds of thousands of copies, even with that high refund rate, I would sit there and try and figure out why people are refunding firstly, and secondly why is my player count low. Are those things I can fix or are they things for me to learn going into my next game. And its ok btw, I had to make dozens of demos, and game jam games before I had an idea that was solid enough for people to play. So on that one fair do's to him, however you don't ask for a system to be upended on the basis of a handful of reviews that took the piss against potentially many others that refunded because they thought your game sucked. So when I say pad it out that does not just mean add **** for shits sake, which is what people think because they aren't developers, but it also means how can I create a more engaging gameplay loop, how do I attract my target audience, how do I keep them having fun. And if you haven't answered these questions, what are you doing. And gameplay loops btw aren't long, they are often anywhere from a minute to 10-20 minutes. Break down any game that you've played and you realise this is the case, even open world games when you might get dozens to hundreds of hours of game time.
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TheSoloWolf (@TheSoloWolf7) reported@Zoroarts @Steam I don’t think they should fix the refund policy I think a way to combat This is make your game longer make your game worth keeping with updates I do agree this is a **** thing to do but steam has a really good refund policy that helps the customer over the company, which is good
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JohnnyHelldiver (@hiles_johnathan) reportedOi @Steam can’t login or view friends list or games list on the app or the desktop app