Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (52%)
- Glitches (31%)
- Online Play (14%)
- Game Crash (2%)
- Matchmaking (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tlalnepantla
|
Glitches | 7 hours ago |
 Bondy
|
Sign in | 12 hours ago |
|
Saint-Maximin-la-Sainte-Baume
|
Sign in | 12 hours ago |
|
Troyes
|
Sign in | 2 days ago |
 Fortaleza
|
Glitches | 3 days ago |
 Catanzaro
|
Sign in | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Shrimp (@ShrimpInd) reportedRoll The Bones launch update: we have to delay the launch due to an unresolved issue on @Steam and the fact that @Steam_Support hasn't responded to us for 10 days. Not sure about the delay, I hope it's just an hour or two, but unfortunately @valvesoftware is unresponsive.
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MR.SOLACE (@oopsallsolace) reported@Zoroarts @Steam There's a community behind this, where people challenge themselves to beat a game under the refund time. Make your game longer and this will not be an issue.
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Sunkanmi Fafowora (@the_jonin_) reportedThat's why @Steam still remains the best company out there, and it's not even close. Their customer service is literally unbeatable at this point. Still saw the recent news of the refund based on the fact that the gamer was cheated in a way after many hours of playthrough.
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Maxie 🎮 Bloodstained CotM | Visions of Mana (@maxieaftermdnyt) reported@PlayStation If I wanna play co-op games, I’d rather play on @Steam No need to pay for multiplayer for online co-op. And they have good customer service when it comes to digital purchases, which you DON’T Ya sure can REALLY afford to go discless? #NoDiscNoBuy
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Gordon G. Hicks Jr. 🔞 (@Gordon_GHIII) reported@Steam if my vanish worked both the Dragon Ball Z fighter games would be the best with a few issues in the 2D where it becomes like an FTK fighter. they blame me for their mechanics.
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kate! ΘΔ (@SeedVEVO) reportedthis is still broken, @valvesoftware @steam please fix <3
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GnomeK (@GnomeKr) reported@Zoroarts @Steam You made a 4 dollar rage bait game about paddling with your friend you can beat under 2 hours without even trying to. Of course people are gonna refund it, you're not gonna keep an empty burger wrap after eating the bruger. Problem is with the game, not the system.
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AllahingMutant (@AllahingMutant) reported@Zoroarts @Steam Skill issue. Your game is the equivalent of a fat chick that puts out on the first date and is a lousy lay on top of that. If people aren't coming back for seconds, that's on you.
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Allan Smithee (@SmitheeAll88909) reported@Zoroarts @Steam Honestly such an edge case Steam has no incentive to do anything about it. I agree those who do this are scummy, but the only realistic fix is making your game longer.
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Gærsstapa (@gaersstapa) reported@allefornication @Zoroarts @Steam Well that's the thing, replayability does include wasting the players time, but the player doesn't mind because usually they unlock new things (skills, characters, cards, paths, etc). Blue Prince is a good example- 1 going through of the game is fairly short, however through subsequent playthroughs you unlock new cards/rooms and this opens up new paths of progression. Now in a slop game, which are highly focused on online/co-op experiences, they are generally short, a round of Meccha Chameleon lasts like 10 minutes all together, and that's it, games done. However the reason players keep going back is because of that online experience, which in itself creates new adventures and paths and opportunities. Now you've gone from 10 minutes, to 2, 5, 10+ hours of gameplay all on the same short loop and a handful of maps. And this game apparently does not have that replayability factor, if I were the dev, even though I've had a highly successful launch (most indies sell about 2000 copies on average I think) selling many hundreds of thousands of copies, even with that high refund rate, I would sit there and try and figure out why people are refunding firstly, and secondly why is my player count low. Are those things I can fix or are they things for me to learn going into my next game. And its ok btw, I had to make dozens of demos, and game jam games before I had an idea that was solid enough for people to play. So on that one fair do's to him, however you don't ask for a system to be upended on the basis of a handful of reviews that took the piss against potentially many others that refunded because they thought your game sucked. So when I say pad it out that does not just mean add **** for shits sake, which is what people think because they aren't developers, but it also means how can I create a more engaging gameplay loop, how do I attract my target audience, how do I keep them having fun. And if you haven't answered these questions, what are you doing. And gameplay loops btw aren't long, they are often anywhere from a minute to 10-20 minutes. Break down any game that you've played and you realise this is the case, even open world games when you might get dozens to hundreds of hours of game time.
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♡🇳🇴🐞🛠️Toy🪀♡|She♀️|🌸🏳️⚧️|rants bout etc~| (@AshleyToy_Real) reportedNeed to do smt @RockstarGames have issue with L.A Noir en on @Steam
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Young Thot Thot (@ShilohFlacko) reported@Studioaip @Steam Having the same issue
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InquisitorIrene (@OperaOfTheLC) reported@Zoroarts @Steam That’s such a trashy move, why is 2 hours the standard still? There needs to be better ways to issue refunds rather than just a standard 2 hours.
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N'Tsuki Tia (@NTsuki_Tia) reported@Zoroarts @Steam Look, I undertand how it's a problem for you, and a seriously one, but, don't be that person, is not a nice posture to take. Steam refunds used to allow a longer time, them were reduced to 4 hours, and now 2, it sucks people still being able to abuse that, but many games (1/2)
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StockStackr (@VeganCatBounce) reported@Steam I understand security but I will not digit code press your captchas. I guess I can't play War of Rights cause you are more intersted in farming my data than providing me a service?
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Kellanisverycool (@Kellanisvcool) reported@Zoroarts @Steam lol make a game longer than 2 hours dumbass. I can't believe that's an actual issue you're having.
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✨Yutami✨ - Comms Open! (@ArtbyYutami) reported@Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.
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Robert Stephenson (@CrakaLakaGetSum) reportedHey @Steam fix your stuff! I have funds in my wallet but can’t utilize them? Why? I’ve done all the steps listed but still won’t work. @Steam_Support
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Lord Tech (@mts_22natoo) reported@TheDailyGamer86 @PlayStation @Steam Hi there 👋🏾 What's seems to be the problem with your PlayStation account?
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johnny utah (@vinnychase1764) reported@Steam your support sucks. You won’t refund a game that has under 4 hours of play time. You see all the reviews. It’s broken.
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SpoocleMacBoogle (@spoocle) reported@Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts
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Sad Phở 🥲🍜 (@Sad_Pho) reported@lemorion1224 when you gonna fix lobbys? i cant play with my @Steam friends
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Kiika (@IIKiikaII) reported@Steam FIX YOUR SERVERS PLEASE I CANT DOWNLOAD ANYTHING. CANT PLAY ANYTHING ONLINE. PLEASE TELL ME WHAT TO DO OR FIX THE SERVERS
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Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported@PotatoCrispDip @Steam But Steam is the biggest by far so you're losing an insane amount of money & exposure by not having your game on Steam, and there's no reason to keep the store hostile to short games when there's a simple fix. I don't understand defending keeping it that way.
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Jyn (@Mr_Clutchweg) reported@Cloy006 @Zoroarts @Steam "Only people that found it to easy refunded it". Screenshot shows "GREAT GAME" and refunded. The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them. That works with big
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熨斗蘭(のしらん) (@Noshiran_game) reported@Steam_Support @Steam fix plz
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ZoroTheWingWam🇮🇪🩵🪽 (@Zorothewingwam) reported@Zoroarts @Steam This seems like a you problem
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Maxie 🎮 Bloodstained | Visions of Mana | ONINAKI (@maxieaftermdnyt) reported@ZirraTGK That’s me in a nutshell. If not physically, I’ll be getting those games on @Steam. At least Steam has good customer service even though they also sell digital licenses (@GOGcom doesn’t really sell their games in my country sadly)
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Big Bro Studios (@bigbrostudiosAI) reportedI've had some rotten experiences with companies that have no humans in customer support! This is why I'd like to thank @Steam for their awesome customer support service, very helpful and kind!
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Azrhenia (@Azrhenia) reportedHey @Steam Will you delete my account if I'm not login for 10 years?