Steam

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Steam Outage Chart 01/13/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (23%)

    Online Play (23%)

  3. Glitches (18%)

    Glitches (18%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Sign in
GermanyFrankfurt am Main Online Play
United KingdomHigh Wycombe Sign in
FranceSaujon Matchmaking
GermanyHamburg Sign in
FranceBagneux Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • Elmsnare Elmsnare (@Elmsnare) reported

    @SteelSeries @Steam A bit over 4,300. Yes, I have a problem.

  • __grewal Gurjeet Grewal 🇺🇦 (@__grewal) reported

    you know, @Steam never has that problem. Give up and let Steam take control again. 😙

  • alexccastilho Alex Castilho (@alexccastilho) reported

    @steam please check the support ticket HT-B4PY-366P-HCVM the support team just copy and paste the answer but never read my message and my problem persist.

  • Drace56404778 Drace (@Drace56404778) reported

    @Steam @Steam @Steam_Support I can’t make a account it keeps giving me a error on the captcha screen how do I get past this helpppppppp plz

  • zuleCSGO zuLE (@zuleCSGO) reported

    @Steam CAPTCHA thing is bugged. people cant create new steam accounts. 5 of us trying to fix steam for a friend

  • mrbootybandit_ MrBootybandit (@mrbootybandit_) reported

    @SynnysterGaming @Steam @valvesoftware Exactly. The customer service is atrocious

  • CAMTEAMROCKET TEᗩᗰ-ᖇOᑕKET-ᑕᗩᗰ (@CAMTEAMROCKET) reported

    @mrbootybandit_ @Steam This is one of the many reasons why I do not mess with digital content specifically for full price video games it is one thing to buy a $15 DLC but the fact that you lost access to all your stuff is crazy it’s like if you had them physically you wouldn’t have this issue.

  • dcmundell Duncan Mundell (@dcmundell) reported

    @jazmohi @Steam Yeah. Broken is an understatement. Crazy. Costing them new customers every second.

  • mathys_mtrx Mathys Motreux 🔻 (@mathys_mtrx) reported

    @Steam can’t create an account, please fix the captcha system 🙏🏻

  • disableautoaim Disableautoaim (@disableautoaim) reported

    @Steam Why in the world would you require our account name rather than our email for sign in? Even after resetting password via email there is no mention of the username in the email. No remedy? Really weird.

  • Tusharkulshres5 Tushar kulshrestha (@Tusharkulshres5) reported

    @Steam trying to create an account for hours now your captcha code isn't working fix it

  • sugargirl127 lisa horne (@sugargirl127) reported

    @Steam your service is poor, I will need your customer care to reach me please

  • mrbootybandit_ MrBootybandit (@mrbootybandit_) reported

    @steam if you’re not going to reply at least allow me to make a second account ffs!! Worst customer service ever! Can’t get passed your stupid captcha, done hundreds of them now!

  • rEtRo_sPexX sPexXy (@rEtRo_sPexX) reported

    @Steam @Steam_Support Support informed me that an invite to complete payment was sent out on the 5th September and lapsed, hence the cancellation. I never received an email and I've been checking dailly, including my spam folder! However they sent a new one so problem sorted!

  • tanedos Tan Edos (@tanedos) reported

    @SteelSeries @Steam 794... I may have a problem..

  • SuburbanViking Suburban Viking (@SuburbanViking) reported

    @Steam @valvesoftware when is the desync problem with cloud saves going to be addressed? Games fail to sync every time I close them. I like to switch between desktop and laptop a lot and it's really inconvenient when there's desync and I can't continue my game until I get home.

  • Clauwdia76 ⭐️ Claudia ⭐️ (@Clauwdia76) reported

    @MayorMori @Steam Is there any help or link connected to the captcha service? If so click it, they sometimes have an option for the visually handicapped that has them bypass captchas by signing in.

  • mrbootybandit_ MrBootybandit (@mrbootybandit_) reported

    @jokonog @Steam Any luck getting your account back? I have the same problem

  • Marexn Marexn (@Marexn) reported

    @OnDeck Hey there @Steam @valvesoftware For the past hour and half I've been trying to create new account for my father without any luck. After completing the "CAPTCHA not robot test", we keep receiving this error or the page loads but nothing comes up (Reference ID: 3367025820843741838)

  • arnoldswag07 Shedrack Istifanus (@arnoldswag07) reported

    @sleepylissie @Steam I encountered such problem and i was referred to MAGNIFICO_HACKS on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account,send a message

  • Sonnybarra sonny barraclough (@Sonnybarra) reported

    @Steam i just tried to login in on my account my email is not recongised and my mate who has me as a friend has told me they have changed my name i cant even reset password i need help

  • _mql Michael Aufreiter (@_mql) reported

    @samanbb Seems like the steam signup page is broken. reCAPCHA dialog keeps popping up indefinitely. @Steam can you investigate?

  • mrbootybandit_ MrBootybandit (@mrbootybandit_) reported

    @crazydadsy @Steam I know right. Very poor customer service

  • bunnybo98915075 weird Squidward (@bunnybo98915075) reported

    @konungen99 @Steam i literally came to twitter to look at replies to see if people are having the same issue as me

  • konungen99 Toby (@konungen99) reported

    @Steam Fix the god damn trading

  • sugargirl127 lisa horne (@sugargirl127) reported

    @Steam please your giftcard is giving me issues

  • F_ckTw1tter $ATOM *moondog ⚛️ (@F_ckTw1tter) reported

    @securityweekly i.e. executive control over your own PC. Wish video game companies would wake up and distribute more Linux releases. I'm hopeful @Steam / @OnDeck can help fix this problem.

  • ThebeargoesMoo MooTheBear (@ThebeargoesMoo) reported

    Is anyone else having trouble going online on @Steam

  • _AbdullahX37 Abdullahx37  (@_AbdullahX37) reported

    @ATVIAssist @Steam @Treyarch black ops 2 : Can you fix the problem of saving emblems and other problems such as voting for maps and seeing players' profile plz :’)

  • mrbootybandit_ MrBootybandit (@mrbootybandit_) reported

    @CSarethC @Steam Hi, did you get a response or your account back? Im@having the same issue