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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 53% Sign in (53%)
  • 27% Glitches (27%)
  • 16% Online Play (16%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Bron Online Play 46 minutes ago
Guwahati Sign in 6 hours ago
Huancayo Online Play 9 hours ago
Saint-Amand-Montrond Sign in 14 hours ago
Lens Sign in 15 hours ago
Lieusaint Sign in 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • xQtiee
    Toe (@xQtiee) reported

    @Zoroarts @Steam if your game is only worth 1 hour of playtime it deserves to get refunded. Make your game better so people want to invest more time and your problem goes away automatically.

  • karibuwu
    Caribouwu (@karibuwu) reported

    @BryceGuilbert @Zoroarts @Steam For me the test is for those who can only think with dichotomies and blame "If we changed things to accommodate you it might get worse in general so you should stop being so selfish. Go suffer in silence." No compromise? This problem isn't unique and complex

  • HowlingFord
    HowlingHenry (@HowlingFord) reported

    @gaersstapa @Zoroarts @Steam He can complain about the system being unfair for short games (it is) but the system is inherently better regardless due to the fact that anyone with tech problems or other limitations can always get their money back after buying a game on steam

  • spoocle
    SpoocleMacBoogle (@spoocle) reported

    @Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts

  • marcs125
    Marc (@marcs125) reported

    @Zoroarts @Steam Sorry, but respectfully you are the problem. You knew the policy Steam had and released a low value product (low playtime/cost) so you should have expected this. The platform shouldn't cater to you when you create the situation. Make a better product or just accept it.

  • kakaria
    Gaurav Kakaria (@kakaria) reported

    I am not able to sign in to my steam account even after changing my password 3 times successfully. And there is no option to reach out to steam for issue on the website. It only leads to same landing page for changing the password. @Steam @Steam_Support

  • ItsChefreyOS
    Michael Eskenasy (@ItsChefreyOS) reported

    Hey @Steam people…I’ve been saying this for weeks, your coordination is broken…

  • WrenchOfChaos
    Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported

    @PotatoCrispDip @Steam I agree that's on them for submitting a short game and acting surprised when they happened, you really just shouldn't submit a short game to Steam in it's current state if you don't want returns, but that doesn't mean it's still a problem that Steam should (and can) fix.

  • TheSoloWolf7
    TheSoloWolf (@TheSoloWolf7) reported

    @Zoroarts @Steam I don’t think they should fix the refund policy I think a way to combat This is make your game longer make your game worth keeping with updates I do agree this is a **** thing to do but steam has a really good refund policy that helps the customer over the company, which is good

  • Fox_Todd0370
    Todd (Fox) (@Fox_Todd0370) reported

    @Scorcagon @Zoroarts @Steam No, it called a skill issue, making a game doesn't entitle you to people money because they tried it, if the makers had confidence in this game they would had released a demo. People can determine what they value their time and money, it's not up to the developers.

  • Psykatomique
    Psykatomique productions (@Psykatomique) reported

    @Zoroarts @Steam At this point, if you sell a game that is less than 2 hour... the gamer is not the problem here... We have more and more games on steam, i would rather have half and more consistent.

  • MaximusChadikus
    MaximusChaddikus (@MaximusChadikus) reported

    @Zoroarts @Steam I have a question Steams refund policy has been around how long? And you put this game on steam knowing this why? Sounds like a you problem.

  • _ragegun
    ragegun (@_ragegun) reported

    @Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.

  • PAVRGAME
    PAVRGAME (@PAVRGAME) reported

    @Steam @MetaQuestVR Our error, the game sales ends July 9th, not the 5th. there are a few more days for the official Steam sale. Thank you!

  • WeezSays
    Mike. No, the other one. (@WeezSays) reported

    Absolute Trash behavior. A Completely unacceptable Gamer trend. Unfortunately, this is never going to stop. It isn't worth it to publish a sub 2 hour game on @Steam until they fix this loophole.

  • polymorpher
    Aaron Li (@polymorpher) reported

    @Steam Minor issue: audio is choppy with Studio Display via HDMI - USB-C cable, hopefully it will be fixed with software updates / DP cable

  • YawenCh69
    Yawen (@YawenCh69) reported

    @Vetrix22 @Zoroarts @Steam $1 for an hour of fun? Yeah- that’s a good deal. No one said games like that are at risk here. I haven’t done that to an indie developer- that’s cruel. Games like MiSide are fun. Worth the money. Not gonna refund. (Although it was beaten in like an hour) Games that charge AAA title prices that end in under an hour or two is unacceptable- I will refund. I’ve done it before and I’ll do it again with a cute smile. Money isn’t the problem- the principal of the situation is.

  • 2000_pip
    Darrell williams (@2000_pip) reported

    @Zoroarts @Steam Never refunded a game ever but I would like to think I could if I had a real problem with the game I think there police is perfect the way it is there going to all ways be ppl that exploit it but the reverse is the company use it to exploit the consumer a middle is what we have

  • DracaBro
    DracaBro ✝️☦️ (@DracaBro) reported

    @Zoroarts @nieyter19 @Steam Dude, they don't like when someone is greedy. Some of these folks were going to give your game a try and give an honest review, these are folks doing the only thing they can do, to make sure others realize you messed up and didn't make a good game, you made a meh game not a good game. NOW there is still a chance for the game to become GOOD, but after hearing about the $5 DLCs, I doubt that is possible. Now if you change the price of the DLCs possibly maybe people will change their minds. Anyways I'm done dealing with this terrible hot take you decided was a great idea, and has now brought down your dev carrier. When you get a good review, just be happy to have it; don't complain about it. "don't look a gift horse in the mouth" as they say. That review is now a negative review just so yea know, because you took this path. So, you now have to make up for what you've done, that means making the games better; I suggest taking pointers from other games similar to it. Anyways, I wasted too much time with this stupidity, I have a server to set up, and events to prepare for. Hopefully you fix this situation and accept that Steam has abuse policies in place, and if you want those policies to work in your favor, make better games.

  • _benwick
    Benwick (@_benwick) reported

    @Zoroarts @Steam Make your game longer or stop complaining when they refund. It's such a non-issue.

  • ArttomusicYay
    Artofmusic (@ArttomusicYay) reported

    @Zoroarts @Steam You have 1 level what do you expect.... make a longer game can't expect everyone to play for an hour and keep it. Come on its not steams issue.. I have been making games for over 26 years alone. Can't complain if someone beats it in the 2 hours. Thats on you not @Steam

  • JuiceHaunter
    JuiceHaunter (@JuiceHaunter) reported

    @Zoroarts @Steam This is a dev problem. Not a steam problem. You could argue maybe $1 - $2 games can't be refunded... But if you actually developed a game that can be fully completed on 2hrs or less than what you have is a demo and you forgot the develop the full game.

  • Shedewff1
    Shedewff🐀 (@Shedewff1) reported

    @Zoroarts @Steam make a game worth keeping after people finish it idk this is NOT a common problem

  • AriaALake
    Aria Amaryllis (@AriaALake) reported

    @YawenCh69 @Zoroarts @Steam Name literally any other product or service that you can buy and use to its fullest extent and still get a refund for it without extenuating circumstances.

  • L9FRIENDLYSTYLE
    L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported

    @LiquidEffer @Zoroarts @Steam He has the solution at his fingertips yet you and others are here encouraging him to sit on his *** and do nothing about it and wait for the force he has no control over to fix his problem

  • AureusCrush
    AureusCrush (@AureusCrush) reported

    @Zoroarts @Steam Idk man feels like you could just idk, make a slightly longer/more challenging game and your issue would be resolved.

  • SeedVEVO
    kate! ΘΔ (@SeedVEVO) reported

    this is still broken, @valvesoftware @steam please fix <3

  • sheldonlv30
    Sheldon, the Dentally Challenged (@sheldonlv30) reported

    @Zoroarts @Steam there's no way of doing that without developers exploiting it to make their games un-refundable. its just one of those things that can negatively effect either party, and its better to risk issues to developers than consumers

  • AkebiAkira
    KasherAkasha (@AkebiAkira) reported

    @Indulgence82 @Zoroarts @Steam “Skill issue” Lowkey I think you should kill yourself

  • karibuwu
    Caribouwu (@karibuwu) reported

    @Zoroarts @Steam This is a cultural problem. Not much Steam can do. This is frustrating to have to witness, but probably best to think about it as illusory purchases rather than losses. Those who would refund like this, would never have bought the game in the first place if they couldn't refund.