Steam status: server issues and outage reports
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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (52%)
- Glitches (30%)
- Online Play (14%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 24 hours ago |
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Sign in | 2 days ago |
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Online Play | 3 days ago |
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Glitches | 3 days ago |
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Glitches | 3 days ago |
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Online Play | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Li (@polymorpher) reported@Steam Minor issue: audio is choppy with Studio Display via HDMI - USB-C cable, hopefully it will be fixed with software updates / DP cable
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maestrolee (@maestrolee_kr) reported@ColorTheBooks @Steam I heard that Valve has already been on vacation, so if that’s still affecting the review process, we’re really in trouble. Please...
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oNo_The_Gamer 🇵🇷🏙️🎮 (@ono_the_gamer) reported@UbisoftSupport there wouldn't be a problem if it was offered for free on @Steam. hope this helps 👍🏽
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ItsRizzleFizzle (@ItsRizzleFizzle) reportedSee the problem with posts like these it’s that they are disingenuous really. The ONLY reason these numbers are like this is because @Steam and @valvesoftware haven’t made the game verified for steam players. That’s the reason here.
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Pouët (@Pouet2) reported@Steam I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4070 and steam, problem solved!
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CAPS LOCK (@CAPS_LOCK_ON_X) reportedSteam Road to Vostok More gameplay issues Shots that should hit the target miss the target @Steam @Steam_Support @roadtovostok
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Witchmaster (@Witchmaster) reported@SurvivalGN @ConanExiles @Steam The biggest issues in most survival games of its generation, are to assume PvP can carry interest long term. NEW CONTENT was provided by Modding. But they need something to work with. Gamers need experiences, encounters, mysteries. And do something with what's there. Stagnant 🤬
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Bob Cross (@Odenwoodnlaser) reported@Steam why is your site infected with a phiishing file? Why is your login system and support system not working? Why has this been going on for over a week.
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โค้ชลงสนาม (@nicha1a) reported@MrPsychoWTF @Steam What does the screen look like when you click on the Store? Mine shows “Error code: -118.”
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Dani boy (@Daniboy07dani) reported@Zoroarts @Steam Who gives a ****? Take your bullshit and get out of here steam has the best refund policy and the best customer service of all gaming and you want to ruin it because people do a any% speed run of a indie game? Get tf out of here with that
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pikachufrankie (@pikachufrankie) reported@Zoroarts @Steam Portal 1 is roughly a little over an hour long, yet has never had this issue. Limbo is only a few hours long, and also never had this issue. You can make short games that people won’t want to refund. If people are mass refunding your game, it’s because it isn’t worth the price.
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johnny utah (@vinnychase1764) reported@Steam your support sucks. You won’t refund a game that has under 4 hours of play time. You see all the reviews. It’s broken.
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Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported@plzbnicetome @Steam Yeah I did that for a long time with Nintendo and it sucked, I ended up with lots of games I ended up not liking, lots of wasted money, and steam actually let's you return games you don't like. Very weird how you want service to be WORSE. I don't EXPECT them to, they LET ME.
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M.Safwan (@MSafwan14479038) reported@Steam_Support I have lost my login ID. The @Steam ID is not connected to anyone, i.e. my phone. I remember my gmail but I still can't access the software. I can't play games. Please help me @Steam_Support
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Raimyah (@Raimyah) reportedHey @Steam, I'm having trouble reporting a developer who slipped DLC for their pixelated game behind a $31/month pay wall on Patreon behind your back. Your help site is a little outdated and I've wanted a ticket on this topic for months.
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silver Black (@SILVERDEIMONSBL) reported@Steam I have a question: when are you going to launch your own cloud gaming service? I would really love to be able to play the games I buy on my mobile phone, since I don't have a computer. I really miss having a cloud gaming option that lets me play on my phone without needing a PC.
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Barry ******* Berkman (@tylenoldoe) reported@Steam resolved my issue in like 3 hours on a Sunday I love you
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Felidae Machina (@Felidae_Machina) reported@Steam Yeah I can’t search, can’t add a game to cart and can’t login online.
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Nekked Molerat (@nekkedmolerat) reported@Zoroarts @Steam The problem isn't Steams refund policy.
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silbirobi (@silbirobi) reported@fopsy74 @Steam @Steam_Support Can confirm, same problem 😬
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Cogglesz (@ColinEspMusic) reported@Tardgrde @ImCadeYT @Steam Be careful buddy. Seriously. I noticed with the controllers my reservation was due November 26' So guess what? I've already got it in my hands, a week ago i checked the controller page again to see if my reservation was still active and it literally told me i had 2 days left to buy the thing or i'll lose my (Nov 26') reservation. You'd think, They'd email people who got pushed ahead yeah? No..Not one pop up, not one email telling me the controller was available for purchase. If it wasn't for me wanting to check my status on the controllers store page i'd have lost my reservation and been screwed into 2027. I'm absolutely positive this is happening with the hardware too. I put in a purchase request the same day they announced the steam controllers on the store page (and influencers already had reviews up day 1) So, Not only did i have to spend money prior to when i wanted to? I'm sure there are people who live paycheque to paycheque that can't just spend $100 on a whim. They didn't even notify me with an email or in-steam UI pop ups which they should do for things like this. I really advise everyone checks their hardware orders daily on steam or at least emails about reservations, it's the only way to prevent reservations slipping through our hands because we take a break or are too busy IRL. I've been with valve since 2007 and even bought the V1 controller & Steam Link back in 2015. The quality of service has severely been hampered by Valve selling these things on their own storefront which didn't give me a heads up at all. Be careful!!!!
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Azzys Design Works (@AzzyDesignWorks) reported@ntbrown01 @Steam I have a 2nd gen MS Surface that I want to turn into a portable steam machine. Problem is going to be cracking it open to replace the battery.
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¯\_(ツ)_/¯ (@StoicStoic13) reported@Steam I haven’t been able to sign in to steam and it’s pretty ridiculous there’s no way to talk to support
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Callmedragon (@callmedragon) reported@AnOutlawPatriot Yeah I do trying to get the game to work. I just restarted my computer think it’s a @Steam issue
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Whozae ✨️ (@whozae) reported@EA @Steam Like yeah makes sense to Ban the customer when THERE IS NO POSSIBLE WAY TO REACH A ******* HUMAN BEING NOR SUBMIT A FORM FOR AN ISSUE THATS "Invalid license. We're sorry, an error has occurred." DAWG! THIS ISSUE HASNT BEEN FIXED FOR SO MANY YEARS! @FTC need to start fine-ing you *******
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nicky leighton (@nicky2000) reported@Steam I am having trouble logging in to the Steam app, I know ow my password is correct but I can't get into Mt account
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ParzTV81📺 (@ParzivalTwitch) reported@Steam Im trying to contact someone in support about an issue im having with my account on one of the games i have in my library and there is literally no option to just open a ticket.
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Macanthony Okhidievbie-Alfred (@Macanthony13764) reported@Steam Steam has gotten it back for me very goated Customer service
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SwimmingLink (@SwimmingLink) reported@Steam The Steam Mobile App crashes upon pulling up the 2FA prompt making it impossible to log in. Please fix.
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X|1MantisPhoenix (@1mantisphoenix) reportedSony should refund people that they take media away from, OR let them ultimately ∞ be able to access it like they paid for, when they bought it in the first place. Look at @Steam for good models of digital ownership. When a game leaves the store, it's no longer purchasable for new players. BUT< anyone that previously purchased that, can play it till they're sick of it. Blackouts will starve gamers, maybe even help them quit gaming... I doubt Sony is going to change their minds... but they can at least give 2TB/4TB nvme's for the prices they're going to expect in the future, and thanks to the size of games down the line too... There's too many sides to this to really bive one definitive solution or answer... but it should start with good online digital store etiquette to help counter the problem they're creating. Monopolies all suck. I hate publisher prices for my region on Steam, but Steam still lets me activate games that I get keys for outside of Steam. The grey market is my second home and steam is the platform to collect the achievements, the cards, the badges, etc. Thanks for that Gabe Newell