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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (52%)
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Online Play (24%)
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Glitches (19%)
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Game Crash (3%)
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Matchmaking (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Verona |
Online Play | |
 Rolleville |
Sign in | |
 Lincoln |
Sign in | |
 Sydney |
Sign in | |
 Viersen |
Online Play | |
| Royan |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Lethal DMG
(@LethalDMG) reported
@Steam Kept getting an error initializing the purchase that eventually led to the “you’ve been trying to purchase too many times” problem. I just want to preorder 😭
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Kyle Telechan
(@cityeyes) reported
@MWK_Vince @JustinRoiland @Steam Yeah, pretty much. I put wallet credit in an hour ahead of time and was ready with two pages open when 12 hit. Went with whichever one got through first, but got stuck on the "Payment Method" page with a bunch of submission errors, now I'm locked out. Frustrating.
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Steve Apex
(@stevenapex) reported
@AustinCreedWins @Steam Yep. I’m facing this same problem. Infuriating.
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BoxOfDemons
(@BoxOfDemons) reported
@syntaxis998 @justinkatzmedia @Steam I'd be glad that restriction is in place if an order went through and they tried to keep buying stuff. In this case, no order went through, and it was due to an issue on THEIR end. And now I'm blocked. Totally different scenario.
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Banangineer
(@Banangineer) reported
@Sentios @backlon @Steam I've got the same problem going on with mine. Maybe if we're lucky Valve will give us mercy and we can order later
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Ralphie D✝️🇺🇸
(@ArtofDispair) reported
@Steam Couldn't log in for 15 min, finally login and it says cannot process transaction for some reason. After a few attempts now it says I cannot make the purchase because I made to many attempts. Now I probably won't be able to get one...
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Zachary
(@Zachary25915665) reported
@Steam My steam account is 11 years old with over 500 games and it's saying it's too new!!! Please fix this
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CAJarnigan
(@ca_jarnigan) reported
@threatresearch @Steam i think the issue is they are allowing Streamers and pro players to get the first orders. "New accounts will be able to make reservations 7-18-21" I about to change my mind and just not get one
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ChiChwa
(@blastashes) reported
@Steam Well this went to ****. Errors, page crashes, multi attempt lockouts. Looks like it's Scalper 2000$ for a steam deck or not getting one. Guess I'm not getting one! Go **** yourself valve, and make left for dead 3 already you peasants.
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Bryan #BlackLivesMatter Maynard
(@bsgbryan) reported
Wow @Steam has full-on broken under the deluge of preorders for Steam Deck. Steam os saying my account is too new to preorder a Deck; even though I’ve been using this account for … god, I don’t even know how long …
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Cody the Copy Editor
(@SirGramarye) reported
@Steam I'm sorry to hear everyone's having so much trouble. Don't give up, and I hope you get yours reserved soon!
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Alexandria
(@MirandaLawson23) reported
@SparklingCactus @Steam Yeah I got a few different errors like initializing payment. Eventually it just locked to the “a lot of purchases” error because the order went through and didn’t tell me. Keep trying!
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BachelorCole
(@BachelorCole) reported
So @Steam, can you all guarantee those of us who have the reservation in our carts that we will be able to order Steam Decks in December 2021, when your stores get back up and we can confirm the reservation payment? I think it's only fair from a customer service standpoint
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tuck frump
(@russianbot26) reported
@Steam You idiots gonna fix this **** show or what? Been tryna check out for the last half hour
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Shonic
(@ShonicSSBM) reported
@HozeXoejs @AustinCreedWins @Steam this is the same error Im getting yea
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Setsune Wave
(@setsune_w) reported
@Steam You already have my $5. I just want you to take the $5 you already have, and apply it to a preorder ticket. This is all on your side of the servers, but the system is treating me like I'm doing something wrong. Now it thinks I've tried too many times, when it was never my issue.
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Andy Tuinman
(@andytuinman3) reported
@Steam great job. Still only bots and scalpers. No way to go through. Wanted to buy the 512 and error after error. Now an error that locked me out because of "too many purchases" wow. I didn't even get to order 1.
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He-rnan
(@Hernanscor) reported
@Steam Can u guys fix it please?
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lucasajackson
(@lucasajackson) reported
.@Steam do you mind addressing the issue with #SteamDeck reservations..? Let the people know what you’re going to do about your “too many purchase attempts” flaw? Offer an appeasement to those who tried but were letdown by your inability to manage orders?
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Keyz
(@Key_Notes88) reported
@Dr_Scaphandre @Steam Did you get the “you’ve been attempting a lot of purchases” lockout error?
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Joey Rivera
(@joeydj4u) reported
@Steam I got all of the above errors, yet another botched pre order/ reservation! Can't get anything normally nowadays!
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JPops
(@turryjustturry) reported
@Steam Why in God's name is there a block on attempts when you know damn well your site would error out under load? Total incompetence.
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A Short King
(@RadRoku) reported
@AustinCreedWins @Steam i got so many errors but i eventually got the confirmation email
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David Broweleit
(@Dacidbro) reported
@AustinCreedWins @Steam Website worked for me when app failed with your errors
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Bruno
(@AlleycatBruno) reported
from
Kansas City, Kansas
@Steam For the life of me can't get it to go through please fix this process
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Paulette
(@littlemorte) reported
@Steam It was in confirm purchase and then 💥 it said there was an error and I had to try again. Now I apparently attempted too much >_>
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TheEightBitDad
(@TheEightBitDad) reported
@Steam You guys locked out my account trying to reserve. @Steam how will you fix this?
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Kama
(@Aguadracon) reported
@Acro_PR @Steam It seems you're not the only person having that issue, a lot of other people are tweeting about it
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Lumince
(@Lumince42) reported
@RottyNTeaks @Steam I have the thing ready and it wouldn't take my card or my paypal. Just gave me an error??? Are you serious right now? I had it in my cart ready to go this is TOTAL BS
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Cuddly Vampire *****
(@EvilScientress) reported
@Steam Are you going to fix your store? Or even acknowledge that it is broken right now?