Steam

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Steam Outage Chart 01/10/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (23%)

    Online Play (23%)

  3. Glitches (18%)

    Glitches (18%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyFrankfurt am Main Online Play
United KingdomHigh Wycombe Sign in
FranceSaujon Matchmaking
GermanyHamburg Sign in
FranceBagneux Online Play
United StatesChicago Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • _RLVT_ ramon (@_RLVT_) reported

    @Steam Shame ,on time to order and can't check out,page crash.

  • MisutaaUrufu 🏳️‍⚧️|ミスター・ウルフ|Misutā Urufu (@MisutaaUrufu) reported

    @Camega42 @Steam Apparently their servers are getting slammed and this error is common. Some advise "keep trying" whilst others say "look out for a confirmation email JIC; check purchase history."

  • x_SentientBeing Richard (@x_SentientBeing) reported

    @AustinCreedWins @Steam I got one with no problems thankfully (via Steam on PC) I hope ur able to get through. I am sending my steam thoughts to you!

  • aymerik Aymerik Renard (@aymerik) reported

    @Steam Tried right at 10 am, got a bunch of error messages (including "account too new" -- apparently 16 years on steam makes me a noob), and now will have to wait until Q2 22. Disappointing.

  • DiesUnus DiesUnus (@DiesUnus) reported

    @AustinCreedWins @Steam I got through with just a few time out errors. Took maybe 5 minutes total

  • iDeKay Derek King (@iDeKay) reported

    @mikemchargue @Steam Getting any next-gen console has been a pain, man. It’s a problem across the board and a lot of the problems point to bots/scalpers. I was finally able to grab a Series X after 7 months of trying, only because Microsoft did a beta test of what was essentialy a waiting list.

  • GodJinrai Matthew Sterritt (@GodJinrai) reported

    @Steam TO ALL THOSE HAVING TROUBLE WITH THEIR STEAM DECK PURCHASE: Do not use PayPal as your payment option. After an hour of errors and BS, switching to credit card made it work immediately. #ValveFixYoShit

  • Holmes_Rich R҉i҉c҉h҉ (@Holmes_Rich) reported

    @RestartCarl @Steam I’ll just bang the odd big game on the unit then the rest on an SD card. Lots of checkout errors though

  • VanillaSoupSG Kyle ○ Vanilla Soup (@VanillaSoupSG) reported

    @Steam I hope you Valve realizes how terrible this roll-out was... - There was no que - No bot check - Error codes for simply putting the thing in your cart - pre-order release time was trash

  • didgerifree Alex (@didgerifree) reported

    @wineplacent @Steam My days of deep-diving into the easily solvable UX issues of billion-dollar companies are long over. When your HQ is within shouting distance of two of the largest providers of instantly deployable computer resources, this garbage is even less forgivable.

  • CBHort C_hort (@CBHort) reported

    There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance. #SteamDeck #Steam @Steam

  • heckcat9 heckcat9 (@heckcat9) reported

    @Steam Never trying to buy Valve HW avain. I added to cart at 10am PST yet due to @Steam errors locking me out, I couldn't complete my #steamdeck purchase until 10:55 and my ship date now shows Q2 2022 instead of 12/2021. I'm cancelling, my money is better spent else where.

  • decaf_0 imposter.sh (@decaf_0) reported

    after an hour of opaque error messages, i finally have managed to give @Steam $5 for a #SteamDeck pre-order. good lord, that was the hardest i've had to work to get a company to take my money.

  • Olorimen Tom (@Olorimen) reported

    @TheOuterOnes @RottyNTeaks @Steam That’s what I did and was fine within 3 minutes of it going live. Little over $3 in wallet so added $25 about 5 minutes prior. Relatively smooth other than a number of errors and during process and close to a 2 minute wait on final page. Looks like things got worse after that.

  • HackyScientress Jenny 🏳️‍⚧️ | @hackyscientress@chaos.social (@HackyScientress) reported

    @codingcatgirl @Steam Yes it's Valves Error 500 image.

  • FireMrshlBill FireMrshlBill (@FireMrshlBill) reported

    @FireFistAxce2 @neoak @Steam So you just kept spamming the continue button on "the too many attempts, wait" error message and it eventually went through?

  • hisokasfavslut dab (@hisokasfavslut) reported

    @trollingisfire @SteamStatus @Steam same problem with me

  • richardrietdijk Richard Rietdijk (@richardrietdijk) reported

    Dear @steam fix your **** please #SteamDeck

  • GavinRo61714858 Gavin Rose (@GavinRo61714858) reported

    @Steam Are they sold out in the USA I've been trying since the second it came out but of course like everyone else I have the issue of not being able to make a payment im tired of the scalpers winning can steam do anything about the ****** scalpers this is getting old and ridiculous

  • Kevkill Kevkill  (@Kevkill) reported

    @mikeroySoft @Steam At this point it should say “An expected error has occurred"

  • CarlosMJRS Carlos Mijares 🇻🇪🇺🇸🇪🇸🇩🇪 (@CarlosMJRS) reported

    @Steam Finally got one! Every so often I'd get closer to the final screen to purchase the game before being met with a new error and having to try again. Steam Deck is The Dark Souls of console buying.

  • lpz_erick Erick 🌀 (@lpz_erick) reported

    @gavthetford @Steam I got it after waiting like 10 min with the same error don’t give up

  • ReanimationXP Rea(⎌ℕ⎌)imationXP (40%)【=◈︿◈=】█▓▒░ 🔜 Trilogy (@ReanimationXP) reported

    @justinkatzmedia @Steam meanwhile i can't even ******* sign in now since it keeps logging my *** out and i have steam guard enabled like any sane person

  • EdwardTI32 Ed (@EdwardTI32) reported

    @Steam @valvesoftware And to note I was getting that error the past 45 minutes prior to it suddenly going through. @Steam #SteamDeck #Valve

  • Faucius Eric Barnett (@Faucius) reported

    @AustinCreedWins @Steam Keep smashing on browser, it's what eventually got me past this error.

  • SwitchCornerYT SwitchCorner (@SwitchCornerYT) reported

    @Coinzyy @Steam I don’t mind taking the risk on it honestly! No doubt new hardware comes with new problems but as long as you expect it I don’t think it will be an issue

  • mikeroySoft Michael Roy (@mikeroySoft) reported

    Aw man... got the PayPal thing up, signed in... okay, might actually get this @steam #steamdeck that's sitting in my Cart... but NO, "An unexpected error has occurred"... *sigh*

  • primandra Xandra (@primandra) reported

    Reserving a spot in the @Steam Deck reservation system was maddeningly frustrating. The service fell over at open and then prevented me from putting the order in for an hour. Now, my order is predicted for Q2... 😡

  • mylesh55 John H Freeman (@mylesh55) reported

    @ryanbarr @PerongeIuk @Steam You know what the word unintentionally means correct? I’m not putting the fault on you or calling you a liar, I’m saying you more than likely had the other error code. I’m not attacking you personally at all.

  • sinisterporpois sinisterporpois now has 75% snark (@sinisterporpois) reported

    I was trying to purchase atoms for Fallout 76 and kept having problems with the Steam store. After a quick Google news search, it seems that @Steam's Steamdeck is the reason. Well.... hopefully @Bethesda and @Obsidian are working on that Fallout New Vegas sequel everyone wants.