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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (51%)
- Glitches (30%)
- Online Play (16%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 4 days ago |
|
Suresnes
|
Sign in | 7 days ago |
 Registro
|
Glitches | 8 days ago |
|
Mantes-la-Jolie
|
Sign in | 8 days ago |
|
Avignon
|
Glitches | 10 days ago |
|
Unias
|
Glitches | 11 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported@PotatoCrispDip @Steam I agree that's on them for submitting a short game and acting surprised when they happened, you really just shouldn't submit a short game to Steam in it's current state if you don't want returns, but that doesn't mean it's still a problem that Steam should (and can) fix.
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Jim Crain (@jcrain1991) reported@Britdissonance @Zoroarts @Steam Thanks for answering that yes you are a simpleton. The average person doesn't beat it in 2 hours. Thats what "average time to beat is 3-4 hours" means. If its a refund for not liking it. Fine. That's perfectly acceptable. Problem is...HE SAID THE GAME WAS GREAT IN THE REVIEW!
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Samson (@MrWho26) reported@Zoroarts @Steam Can't say I agree with you there...dispite the guy being able to complete your game in under 2h it should b absolutely possible for him to refund at that time. The amount of trash/meme games on steam is a big issue still and your simple solution won't work in such complex case
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Pouët (@Pouet2) reported@Steam I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4070 and steam, problem solved!
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BritishDissonance (@Britdissonance) reported@jcrain1991 @Zoroarts @Steam Buddy if the average person can beat it in 2 hours its not worth a pricetag. If the average person can't and the refunds are from people that didn't like it then he's complaining about a non issue. Can't have it both ways.
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isawarenshi (@isawarenshi) reported@MeringueRouge @Zoroarts @Steam The issue is proving it. They could beat it say I did not enjoy the time I spent playing it and the window was still open so the refund is not abuse. Hell even in this case they gave a 👍 but if they did not like it was short the refund is still not abuse. Do better work.
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InquisitorIrene (@OperaOfTheLC) reported@Zoroarts @Steam That’s such a trashy move, why is 2 hours the standard still? There needs to be better ways to issue refunds rather than just a standard 2 hours.
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Cloy (@Cloy006) reported@Mr_Clutchweg @Zoroarts @Steam "The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them." People like this wouldntve even tried the game if they didnt see speedrunners play it, there was no will to keep it
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Pryn Nea (@prynneahroth) reported@KazuoSergal @Zoroarts @Steam retard. this isnt a fix. imagine a cashier hands you a cookie and its delicious and you go "im not paying because it was too small'
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Caribouwu (@karibuwu) reported@BryceGuilbert @Zoroarts @Steam For me the test is for those who can only think with dichotomies and blame "If we changed things to accommodate you it might get worse in general so you should stop being so selfish. Go suffer in silence." No compromise? This problem isn't unique and complex
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Kiika (@IIKiikaII) reported@Steam FIX YOUR SERVERS PLEASE I CANT DOWNLOAD ANYTHING. CANT PLAY ANYTHING ONLINE. PLEASE TELL ME WHAT TO DO OR FIX THE SERVERS
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Azzys Design Works (@AzzyDesignWorks) reported@ntbrown01 @Steam I have a 2nd gen MS Surface that I want to turn into a portable steam machine. Problem is going to be cracking it open to replace the battery.
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GnomeK (@GnomeKr) reported@Zoroarts @Steam You made a 4 dollar rage bait game about paddling with your friend you can beat under 2 hours without even trying to. Of course people are gonna refund it, you're not gonna keep an empty burger wrap after eating the bruger. Problem is with the game, not the system.
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Willem (@willemt1981) reported@GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.
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Caribouwu (@karibuwu) reported@Kijara42 @Zoroarts @Steam We aren't talking about valid returns here though. We're talking about people abusing the return system to get the game for free like the case in the screenshot. If this were a legitimate pricing problem, then reviews would reflect that and call it out as a bad value. (1/2)
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✧.*Selene.*✧ Genshin HSR WuWa Pilot (@Selatiorine) reported@Zoroarts @Steam Sounds like a you problem. If someone can finish the game within an hour. That is not a game and certainly not one worth paying for. That refund policy has been extremely helpful for times that games ended up being terrible or completely not worth the money.
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AllahingMutant (@AllahingMutant) reported@Zoroarts @Steam Skill issue. Your game is the equivalent of a fat chick that puts out on the first date and is a lousy lay on top of that. If people aren't coming back for seconds, that's on you.
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Aaron Li (@polymorpher) reported@Steam Minor issue: audio is choppy with Studio Display via HDMI - USB-C cable, hopefully it will be fixed with software updates / DP cable
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Artofmusic (@ArttomusicYay) reported@Zoroarts @Steam You have 1 level what do you expect.... make a longer game can't expect everyone to play for an hour and keep it. Come on its not steams issue.. I have been making games for over 26 years alone. Can't complain if someone beats it in the 2 hours. Thats on you not @Steam
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Gærsstapa (@gaersstapa) reported@allefornication @Zoroarts @Steam Well that's the thing, replayability does include wasting the players time, but the player doesn't mind because usually they unlock new things (skills, characters, cards, paths, etc). Blue Prince is a good example- 1 going through of the game is fairly short, however through subsequent playthroughs you unlock new cards/rooms and this opens up new paths of progression. Now in a slop game, which are highly focused on online/co-op experiences, they are generally short, a round of Meccha Chameleon lasts like 10 minutes all together, and that's it, games done. However the reason players keep going back is because of that online experience, which in itself creates new adventures and paths and opportunities. Now you've gone from 10 minutes, to 2, 5, 10+ hours of gameplay all on the same short loop and a handful of maps. And this game apparently does not have that replayability factor, if I were the dev, even though I've had a highly successful launch (most indies sell about 2000 copies on average I think) selling many hundreds of thousands of copies, even with that high refund rate, I would sit there and try and figure out why people are refunding firstly, and secondly why is my player count low. Are those things I can fix or are they things for me to learn going into my next game. And its ok btw, I had to make dozens of demos, and game jam games before I had an idea that was solid enough for people to play. So on that one fair do's to him, however you don't ask for a system to be upended on the basis of a handful of reviews that took the piss against potentially many others that refunded because they thought your game sucked. So when I say pad it out that does not just mean add **** for shits sake, which is what people think because they aren't developers, but it also means how can I create a more engaging gameplay loop, how do I attract my target audience, how do I keep them having fun. And if you haven't answered these questions, what are you doing. And gameplay loops btw aren't long, they are often anywhere from a minute to 10-20 minutes. Break down any game that you've played and you realise this is the case, even open world games when you might get dozens to hundreds of hours of game time.
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N'Tsuki Tia (@NTsuki_Tia) reported@Zoroarts @Steam People will at times be trying to play, have some trouble and be trying to debug it, or just trying to play to see if they like or not, and run go 2 hours before they decide, or confirm if will not work really (specially games that need patching and so so).
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CynoSideUp 🍳 (@LiquidEffer) reported@L9FRIENDLYSTYLE @Zoroarts @Steam > Two completely unrelated issues
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Shadow C | 🍔Arbiter🍕 🌭of🥪 🌮Sandwiches🌯 (@ShadowC5) reported@WastingSanity @Zoroarts @Steam But that would be a problem for certain genre of games, no? For example, certain puzzle genres are fundamentally not replayable, especially if the idea/solution to the puzzle requires planning and thought - and not merely some random generation.
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DracaBro ✝️☦️ (@DracaBro) reported@Zoroarts @nieyter19 @Steam Dude, they don't like when someone is greedy. Some of these folks were going to give your game a try and give an honest review, these are folks doing the only thing they can do, to make sure others realize you messed up and didn't make a good game, you made a meh game not a good game. NOW there is still a chance for the game to become GOOD, but after hearing about the $5 DLCs, I doubt that is possible. Now if you change the price of the DLCs possibly maybe people will change their minds. Anyways I'm done dealing with this terrible hot take you decided was a great idea, and has now brought down your dev carrier. When you get a good review, just be happy to have it; don't complain about it. "don't look a gift horse in the mouth" as they say. That review is now a negative review just so yea know, because you took this path. So, you now have to make up for what you've done, that means making the games better; I suggest taking pointers from other games similar to it. Anyways, I wasted too much time with this stupidity, I have a server to set up, and events to prepare for. Hopefully you fix this situation and accept that Steam has abuse policies in place, and if you want those policies to work in your favor, make better games.
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Mike. No, the other one. (@WeezSays) reportedAbsolute Trash behavior. A Completely unacceptable Gamer trend. Unfortunately, this is never going to stop. It isn't worth it to publish a sub 2 hour game on @Steam until they fix this loophole.
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SpaceYeeHaw (@SpaceGirlYeeHaw) reported@Zoroarts @Steam I hope steam does nothing, you should have made a game that takes longer then the refund time and provide enough content to go past the refund time, if you can't do that then thats your problem.
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Mikey B (@TheUPSboy) reported@Zoroarts @Steam Sounds like a you problem
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Chud McCloud ✝️🇺🇲 (@MaroonKennedy) reported@eramaster12 @Steam @PlayStation Playstation says they want to double down on live service games even after the failures of Concord and Marathon
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drakkillen (@drakkillen) reported@Zoroarts @Steam Whats the issue? Its working just as it should
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Apocalypse (@SE_Apocalypse) reported@Zoroarts @Steam Have you ever thought to find other devs with similar nice and short games and release them as compilation instead? You avoid that 2 hours issue that way. 21% refund rate ... still sounds like most people who enjoy the game do want to give you money for it. 11% goes to charity.