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Steam down? Current status, problems and outages

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 46% Sign in (46%)
  • 29% Online Play (29%)
  • 16% Glitches (16%)
  • 5% Game Crash (5%)
  • 4% Matchmaking (4%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Bellville Sign in 1 day ago
Toronto Sign in 1 day ago
Lyon Glitches 1 day ago
Villeurbanne Sign in 2 days ago
Melbourne Online Play 5 days ago
Berlin Online Play 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephan71845431
    Stephanie Jackson (@Stephan71845431) reported

    @tony0danger @Steam_Support Exactly what happened to me last month I had some issue Mill hacker 04 on Instagram help me retrieve back my account with full date without lose thanks to those who referred me you can add him on WhatsApp +1 (469) 658 8670

  • RandomGuyDude
    NamelessBadGuy (@RandomGuyDude) reported

    @Steam_Hardware @Steam_Support STEAM VR REFUSING TO RUN! It was fine yesterday and now it won't start at all. I'm using @VRDesktop and it will not play any game. Tried Pavlov, Fallout 4 VR and Oculus Games start with now problem so ?

  • jennife80810757
    jennifer june (@jennife80810757) reported

    @Steam_Support Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (cyber_help221)on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!

  • 57bysb
    ISAWA 👮🏻 (@57bysb) reported

    @Link9498 @Steam_Support I had a similar hack/hacked problem with my account until Thomas-hackers on Instagram helped me recovered my account

  • ethanattack
    Ethan (@ethanattack) reported

    .@Steam_Support's latest update is preventing me from playing a game I purchased on their platform. Might be time to discard @Steam as a service.

  • peterma65457326
    peter mack (@peterma65457326) reported

    @Steam_Support are you going to fix the steering wheel support for Forza horizon 4 ?

  • CidneaPaige
    Cidnea Paige (@CidneaPaige) reported

    @Bradley98874305 @Steam_Support My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @Switchtoolhack on Twitter i was doubtful at first until they helped me recovered it.

  • craigjmccart
    Craig McCart (@craigjmccart) reported

    @Steam_Support hey guys, I'm trying to make a purchase, getting ''There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance.'' whichever method I use.

  • RandomGuyDude
    NamelessBadGuy (@RandomGuyDude) reported

    @Steam_Support STEAM VR REFUSING TO RUN! It was fine yesterday and now it won't start at all. I'm using @VRDesktop and it will not play any game. Tried Pavlov, Fallout 4 VR and Oculus Games start with now problem so ?

  • Nightrou1
    Nightrou (@Nightrou1) reported

    @Steam_Support I was recently scammed. Is there any way i could recieve help to solve the issue.

  • T_Arilson
    Arilson (@T_Arilson) reported

    @Steam_Support your customer service is terrible

  • K_The_C
    Knight-Commander (@K_The_C) reported

    @Steam_Support what's wrong with your platform anything I do send me an error "Server error" please fix..

  • ibrahim75943412
    MR_ZIGGLA (@ibrahim75943412) reported

    @Steam_Support I am having problem with a Steam gift card.

  • CodyCakeCo
    Cake (@CodyCakeCo) reported

    @Steam_Support My account got hijacked, I’ve followed all the steps through the website to recover, the only way possible is to provide proof of purchase, which I have, but I cannot send in a ticket, saying I can’t login to my account. Please help

  • Bradley98874305
    Bradley Barrett (@Bradley98874305) reported

    @Steam_Support fix your service my account keeps getting hacked please contact me asap I can't play my games.

  • GentleTee11
    Gentle Tee (@GentleTee11) reported

    @GFGOfficialUK @Steam_Support Questioned “Don't panic I had the same issue but with the help of @champtoolss I got my issues resolved all thanks to him ”

  • HCASE_CHIN_CHIN
    scotty (@HCASE_CHIN_CHIN) reported

    @steam @Steam_Support straight to the point, my account was hacked and ive been trying to contact support through legitimate means, (not twitter) but i get a error saying "We had trouble verifying your captcha, please try to complete the captcha again." help

  • OneByzrk
    Byzrk - all others are fakes (@OneByzrk) reported

    @Steam_Support @Steam how do I get a refund on @KingArtGames possibly the worst game I've ever played, dumb AI, dumb covering "bonus" system, dumb game, completely broken and unenjoyable

  • MackaRyuu
    MackaRyuu (@MackaRyuu) reported

    Hey #Steam #Steam_Support why did the achievements for Subnautica Below Zero not work?? x"D I finished the game, on stream even and i think i'm supposed to have all x'P I checked, i have done all those things, is it broken? x')

  • ben_2322
    Ultra K (@ben_2322) reported

    @Bradley98874305 @Steam_Support Go inbox sure_service01 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • VixTrilogy
    Vix (@VixTrilogy) reported

    @Steam Unfortunately you can't actually get it. It doesn't just automatically add to your library. It goes to checkout, but it errors after that. @Steam_Support

  • AltidFilmperle
    ❤️AltidFilmperle🇩🇰🇪🇸 🦠❌😷🏡🧼🧴 (@AltidFilmperle) reported

    @Steam_Support Hi, my son has been reported, by a mistake, from a friend. A supporter Christen_Support is “helping” him: we have to buy a 50$ giftcard which Will be refunded? It sounds much like a scam. I have asked him to Call me, but he can’t, because his headset is broken?!?

  • sarahcutler001
    Sarah Cutler (@sarahcutler001) reported

    @GRUMM9301 @Steam @Steam_Support My account got banned too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to Turbohacks on instagram i was doubtful at first until they helped me recovered it.

  • jennife80810757
    jennifer june (@jennife80810757) reported

    @aphenaproxipess @Steam_Support Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (cyber_help221)on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!

  • Anthonyjosh422
    Anthony josh (@Anthonyjosh422) reported

    @tony0danger @Steam_Support I also was hacked. I tried contacting their service but they always gave me a robot reply so i got in contact @jklaushacksx on twitter he was the one who got me back into my account he should hlp you.

  • TheShawnyT
    The Baldest Boy ᵇˡᵐ (@TheShawnyT) reported

    @Steam_Support Can I speak to a human please? Whatever bot you use to solve issues isn't helping me.

  • jennife80810757
    jennifer june (@jennife80810757) reported

    @Steam_Hardware @Steam_Support Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (cyber_help221)on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!

  • GumDropDrop
    GumDrop (@GumDropDrop) reported

    @Steam @Steam_Support help, i believe my account has been compromised. i cant login or recover my account. 76561198357067864 is my ID

  • CidneaPaige
    Cidnea Paige (@CidneaPaige) reported

    @Bradley98874305 @Steam_Support My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @Zoomhack_ on Twitter i was doubtful at first until they helped me recovered it.

  • DonQuiSuus
    Suzanne van Varik (@DonQuiSuus) reported

    @Steam_Support How do I issue a ticket on a refund? help.steampowered doesn't offer me the option to do so on the refund page?