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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 53% Sign in (53%)
  • 28% Glitches (28%)
  • 16% Online Play (16%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Suresnes Sign in 12 hours ago
Registro Glitches 1 day ago
Mantes-la-Jolie Sign in 2 days ago
Avignon Glitches 3 days ago
Unias Glitches 5 days ago
Paris Sign in 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • HowlingFord
    HowlingHenry (@HowlingFord) reported

    @gaersstapa @Zoroarts @Steam He can complain about the system being unfair for short games (it is) but the system is inherently better regardless due to the fact that anyone with tech problems or other limitations can always get their money back after buying a game on steam

  • Kenzaro_
    Matt☆Kenzaro (@Kenzaro_) reported

    @Zoroarts @Steam If your game can be finished in less than 2 hours for someone that never played it previously, that's on you. Refunds are made to be able to return the product if there's an issue or if not following expectation. 2 hours of gameplay is too short for some people

  • polymorpher
    Aaron Li (@polymorpher) reported

    @Steam Minor issue: audio is choppy with Studio Display via HDMI - USB-C cable, hopefully it will be fixed with software updates / DP cable

  • Pouet2
    Pouët (@Pouet2) reported

    @Steam I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4070 and steam, problem solved!

  • Indieanos
    Indieanos Gaming (@Indieanos) reported

    A serious issue especially for indie developers that @Steam needs to take seriously into consideration. If the player finishes the game, should he have the right to refund it? On the other hand, if this change is made and the game is short on purpose, the player is not protected.

  • Angel4466889
    Somni (@Angel4466889) reported

    @Zoroarts @Krazerack @Steam Steam doesn’t have devs it loves its consumer base genuinely just make a longer game and its not a problem

  • AllahingMutant
    AllahingMutant (@AllahingMutant) reported

    @Zoroarts @Steam Skill issue. Your game is the equivalent of a fat chick that puts out on the first date and is a lousy lay on top of that. If people aren't coming back for seconds, that's on you.

  • Britdissonance
    BritishDissonance (@Britdissonance) reported

    @jcrain1991 @Zoroarts @Steam The irony in calling me a simpleton when you're clearly a complete retard, good lord. Now you're making the argument that steam policy should change on one review? My whole point is either most people are refunding after beating it in under 2 hours, in which case its not worth the money, or they are refunding it for other reasons which is a non issue. Either way this dev is complaining about nothing.

  • NicoDiti
    MultiEnding Heroes OUT NOW! 🇦🇷 (@NicoDiti) reported

    @Zoroarts @Steam Add a 3 hours ending cutscene like Kojima and no more problems.

  • drakkillen
    drakkillen (@drakkillen) reported

    @Zoroarts @Steam Whats the issue? Its working just as it should

  • tramstalker
    tramstalker (@tramstalker) reported

    @SlavetotheCaff1 @Zoroarts @Steam brain issue - not every game is 20 hours (neither should be), steam should change it's refund policy for shorter games

  • Sinric23
    Ric Sin (@Sinric23) reported

    @Zoroarts @Steam Your direct competitors and peers specifically target the post two hour framing. This isn’t a you nor a player problem at all. Ashes of creation deliberately rug pulled as well as tons of game media. Make a great game.. let em refund.. make more content.. build your brand. Be the difference not saying players should lose autonomy or you sell off the entire gaming community to the filth that has been delivering predatory content in greater and greater measure. Don’t blame steam either .. they are about the only vector creating a legit space for gamers. So.. keep making games. You made 55k people interact, make another game.. get more. Stop trying to turn entire systems into harvest mechanisms the ruin the entire culture and economy.

  • prynneahroth
    Pryn Nea (@prynneahroth) reported

    @KazuoSergal @Zoroarts @Steam retard. this isnt a fix. imagine a cashier hands you a cookie and its delicious and you go "im not paying because it was too small'

  • TheSoloWolf7
    TheSoloWolf (@TheSoloWolf7) reported

    @Zoroarts @Steam I don’t think they should fix the refund policy I think a way to combat This is make your game longer make your game worth keeping with updates I do agree this is a **** thing to do but steam has a really good refund policy that helps the customer over the company, which is good

  • Daniboy07dani
    Dani boy (@Daniboy07dani) reported

    @Zoroarts @Steam Who gives a ****? Take your bullshit and get out of here steam has the best refund policy and the best customer service of all gaming and you want to ruin it because people do a any% speed run of a indie game? Get tf out of here with that

  • veerrn
    Vernon Black (@veerrn) reported

    @Steam any idea when going to address 🤔 this outage you have with customers

  • sheldonlv30
    Sheldon, the Dentally Challenged (@sheldonlv30) reported

    @Zoroarts @Steam there's no way of doing that without developers exploiting it to make their games un-refundable. its just one of those things that can negatively effect either party, and its better to risk issues to developers than consumers

  • RecklesUnicorn
    🚫👁️Reckless-Unicorn | Demitrieus Kahn (@RecklesUnicorn) reported

    @Zoroarts @Steam maybe the problem isnt STEAM MAYBE the problem is the amount of content in your game.... MAYBE if it had more gameplay people wouldnt be able to FINISH IT under refund time.... did you think about THAT

  • priyasharmiyi
    Priya Sharma (@priyasharmiyi) reported

    @monteslu @Steam_Support @Steam controller issues are rough

  • maxieaftermdnyt
    Maxie 🎮 Bloodstained | Visions of Mana | ONINAKI (@maxieaftermdnyt) reported

    @ZirraTGK That’s me in a nutshell. If not physically, I’ll be getting those games on @Steam. At least Steam has good customer service even though they also sell digital licenses (@GOGcom doesn’t really sell their games in my country sadly)

  • gfodor
    gfodor.id (@gfodor) reported

    @OlexGameDev @Zoroarts @Steam It’s a problem that people can use their system to play paid games to the end for free. It’s almost certainly a solvable problem, you’re just concluding that because you can’t think of a way to solve it without damaging the current environment that no solution is possible.

  • Kremmen101
    Kremmen (@Kremmen101) reported

    @Zoroarts @Steam Clearly this is a pricing issue. If your game is beatable in under two hours you need to charge less so it's not worth refunding.

  • ParzivalTwitch
    ParzTV81📺 (@ParzivalTwitch) reported

    @Steam Im trying to contact someone in support about an issue im having with my account on one of the games i have in my library and there is literally no option to just open a ticket.

  • Gim_John_Un
    steviegnote (@Gim_John_Un) reported

    @Zoroarts @Krazerack @Steam I would brag too if I finished the game in less than 2 hours for free. Maybe that’s a developer and publisher issue, but also why I stay away from steam.

  • willemt1981
    Willem (@willemt1981) reported

    @GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.

  • isawarenshi
    isawarenshi (@isawarenshi) reported

    @MeringueRouge @Zoroarts @Steam The issue is proving it. They could beat it say I did not enjoy the time I spent playing it and the window was still open so the refund is not abuse. Hell even in this case they gave a 👍 but if they did not like it was short the refund is still not abuse. Do better work.

  • ricanteja
    Ricky (@ricanteja) reported

    @Zoroarts @Steam Easy fix for this is to add trophies to track progression. If a user has unlocked almost all achievements in almost two hours, you can’t get a refund. Of course trophies placement in game has to be balanced, maybe some should be a little out of the way to get.

  • DamJPaco
    Paco Ace (@DamJPaco) reported

    @Steam Hi, I need help to modify my email address. Former email address is unavailable but I get a "error 2" everytime I put the code I received to change my email... Please help !

  • Mona__Roy
    Mona Roy (@Mona__Roy) reported

    @monteslu @Steam_Support @Steam that error sucks

  • RickTrajan
    RickTrajan (@RickTrajan) reported

    @gaersstapa @Zoroarts @Steam The problem with this mindset is it encourages prolonging a game rather than doing what it's meant to do (telling a story, good multiplayer setup, or whatever a game you want it to be). It's like word count on essays, vehicles being predominantly suvs and trucks in US, etc.