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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 52% Sign in (52%)
  • 26% Glitches (26%)
  • 17% Online Play (17%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Limeil-Brévannes Glitches 1 day ago
Angeot Glitches 1 day ago
Bucaramanga Sign in 1 day ago
Fréjus Glitches 1 day ago
Beauvais Sign in 1 day ago
Strasbourg Glitches 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • HowlingFord
    HowlingHenry (@HowlingFord) reported

    @gaersstapa @Zoroarts @Steam He can complain about the system being unfair for short games (it is) but the system is inherently better regardless due to the fact that anyone with tech problems or other limitations can always get their money back after buying a game on steam

  • tramstalker
    tramstalker (@tramstalker) reported

    @SlavetotheCaff1 @Zoroarts @Steam brain issue - not every game is 20 hours (neither should be), steam should change it's refund policy for shorter games

  • GnomeKr
    GnomeK (@GnomeKr) reported

    @Zoroarts @Steam You made a 4 dollar rage bait game about paddling with your friend you can beat under 2 hours without even trying to. Of course people are gonna refund it, you're not gonna keep an empty burger wrap after eating the bruger. Problem is with the game, not the system.

  • Illyasviel404
    illyasviel Von Einzbern (@Illyasviel404) reported

    @Zoroarts @Krazerack @Steam I hate people do that.. unless got issues game really bad i understand....or unplayable.. well some people abuse it ... this gonna be problem later

  • Ken_Allaga
    Ken (@Ken_Allaga) reported

    @Zoroarts @Steam Add an Achievement. Easy fix to this behavior, Valve can adjust the refund to not be eligible if you've played for long enough to actually get it. For shorter games obviously.

  • SE_Apocalypse
    Apocalypse (@SE_Apocalypse) reported

    @Zoroarts @Steam Have you ever thought to find other devs with similar nice and short games and release them as compilation instead? You avoid that 2 hours issue that way. 21% refund rate ... still sounds like most people who enjoy the game do want to give you money for it. 11% goes to charity.

  • AllahingMutant
    AllahingMutant (@AllahingMutant) reported

    @Zoroarts @Steam Skill issue. Your game is the equivalent of a fat chick that puts out on the first date and is a lousy lay on top of that. If people aren't coming back for seconds, that's on you.

  • SlavetotheCaff1
    Slave to the Caffeine (@SlavetotheCaff1) reported

    @SmashUltimateB1 @Zoroarts @Steam It's the easiest way to address the problem. I didn't and wouldn't do it but steam isn't going to budge

  • GKTABM
    General K (@GKTABM) reported

    @Zoroarts @Steam Make your game longer than 2 hours worth of content, that is the industry standard. Add more levels. Add more modes. Add more replay-ability. Add more fun modifiers. This is literally a your game is lacking problem.

  • DracaBro
    DracaBro ✝️☦️ (@DracaBro) reported

    @Zoroarts @nieyter19 @Steam Dude, they don't like when someone is greedy. Some of these folks were going to give your game a try and give an honest review, these are folks doing the only thing they can do, to make sure others realize you messed up and didn't make a good game, you made a meh game not a good game. NOW there is still a chance for the game to become GOOD, but after hearing about the $5 DLCs, I doubt that is possible. Now if you change the price of the DLCs possibly maybe people will change their minds. Anyways I'm done dealing with this terrible hot take you decided was a great idea, and has now brought down your dev carrier. When you get a good review, just be happy to have it; don't complain about it. "don't look a gift horse in the mouth" as they say. That review is now a negative review just so yea know, because you took this path. So, you now have to make up for what you've done, that means making the games better; I suggest taking pointers from other games similar to it. Anyways, I wasted too much time with this stupidity, I have a server to set up, and events to prepare for. Hopefully you fix this situation and accept that Steam has abuse policies in place, and if you want those policies to work in your favor, make better games.

  • SpaceGirlYeeHaw
    SpaceYeeHaw (@SpaceGirlYeeHaw) reported

    @Zoroarts @Steam I hope steam does nothing, you should have made a game that takes longer then the refund time and provide enough content to go past the refund time, if you can't do that then thats your problem.

  • karibuwu
    Caribouwu (@karibuwu) reported

    @Zoroarts @Steam This is a cultural problem. Not much Steam can do. This is frustrating to have to witness, but probably best to think about it as illusory purchases rather than losses. Those who would refund like this, would never have bought the game in the first place if they couldn't refund.

  • JustAKaiDev
    JustAKai (@JustAKaiDev) reported

    @BeanJuiceStudio @Zoroarts @Steam The amount of people saying womp womp or skill issue is actually concerning. I saw a guy that claimed to be a game dev say he was “pro customer” so he wants all games under 2 hours to be free and some other sht. Insane mindset to have imo. Valuing your own work like that is crazy

  • FrenchyAmber
    Frenchy Amber (@FrenchyAmber) reported

    @Zoroarts @Steam I don't really understand the problem. In the end, it gives more visibility to your game which will be bought and kept by those whilling to support your work isn't it ? If they couldn't be refunded, they'll just hack your game and not even leave a good review.

  • sepamoanon
    Sepamoa (@sepamoanon) reported

    @Zoroarts @Steam Did you try making better games? 'cause the game you're talking about is stupidly short while not even being good and having quite a lot of issues.

  • bestabyssdad
    Jarad The Sovereign (@bestabyssdad) reported

    @Zoroarts @Steam cry about it honestly, your niche issue is not going to get in the way of a very good refund policy. make a better game.

  • sheldonlv30
    Sheldon, the Dentally Challenged (@sheldonlv30) reported

    @Zoroarts @Steam there's no way of doing that without developers exploiting it to make their games un-refundable. its just one of those things that can negatively effect either party, and its better to risk issues to developers than consumers

  • JuiceHaunter
    JuiceHaunter (@JuiceHaunter) reported

    @Zoroarts @Steam This is a dev problem. Not a steam problem. You could argue maybe $1 - $2 games can't be refunded... But if you actually developed a game that can be fully completed on 2hrs or less than what you have is a demo and you forgot the develop the full game.

  • YawenCh69
    Yawen (@YawenCh69) reported

    @Vetrix22 @Zoroarts @Steam $1 for an hour of fun? Yeah- that’s a good deal. No one said games like that are at risk here. I haven’t done that to an indie developer- that’s cruel. Games like MiSide are fun. Worth the money. Not gonna refund. (Although it was beaten in like an hour) Games that charge AAA title prices that end in under an hour or two is unacceptable- I will refund. I’ve done it before and I’ll do it again with a cute smile. Money isn’t the problem- the principal of the situation is.

  • gfodor
    gfodor.id (@gfodor) reported

    @OlexGameDev @Zoroarts @Steam I don’t need to provide a solution to avoid concluding there isn’t one. I’m pretty confident it can be solved, it’s rooted in a classification problem. I have like 5-10 ideas just sitting here that I would try if I worked at Valve and cared enough to try to fix it.

  • ArtbyYutami
    ✨Yutami✨ - Comms Open! (@ArtbyYutami) reported

    @Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.

  • Fox_Todd0370
    Todd (Fox) (@Fox_Todd0370) reported

    @Scorcagon @Zoroarts @Steam No, it called a skill issue, making a game doesn't entitle you to people money because they tried it, if the makers had confidence in this game they would had released a demo. People can determine what they value their time and money, it's not up to the developers.

  • priyasharmiyi
    Priya Sharma (@priyasharmiyi) reported

    @monteslu @Steam_Support @Steam controller issues are rough

  • Indieanos
    Indieanos Gaming (@Indieanos) reported

    A serious issue especially for indie developers that @Steam needs to take seriously into consideration. If the player finishes the game, should he have the right to refund it? On the other hand, if this change is made and the game is short on purpose, the player is not protected.

  • PoshIndie
    Posh Indie (@PoshIndie) reported

    @Zoroarts @Steam The problem here is "Your expected playtime" is not "Their expected playtime", and dishonest developers will pad those numbers just to erase the possibility of refunds on short games. The best solution is to just make the game longer, unfortunately. Everything else is abusable.

  • urf10
    TradeMate (@urf10) reported

    @Zoroarts @Steam if your game can be finished in 2h its not a game you should add more content then you dont have this problem

  • gfodor
    gfodor.id (@gfodor) reported

    @OlexGameDev @Zoroarts @Steam You don’t see an issue with someone playing a game for free by exploiting a refund policy?

  • tommyownzall
    Tom (@tommyownzall) reported

    @Zoroarts @Steam I found the problem. Make your game have some content so people play it for more than 2 hours.

  • szdeban
    Szdeba (@szdeban) reported

    @Zoroarts @Steam This is not a Steam issue, but a game issue. It is necessary to better attract players, replay value, difficulties, special achievements, and so on. And 2 hours is the average demo time.

  • AkebiAkira
    KasherAkasha (@AkebiAkira) reported

    @Indulgence82 @Zoroarts @Steam “Skill issue” Lowkey I think you should kill yourself