Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (54%)
- Glitches (24%)
- Online Play (17%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Glitches | 3 days ago |
 Aix-en-Provence
|
Sign in | 8 days ago |
|
Paris
|
Glitches | 9 days ago |
 José María Ezeiza
|
Sign in | 9 days ago |
 Aguascalientes
|
Glitches | 10 days ago |
 Vijayawada
|
Matchmaking | 11 days ago |
Full Outage Map
Community Discussion
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Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Thiz (17-3 2x SUPERBOWL CHAMPS) (@Thizlam87) reported@Zoroarts @Steam I think the fix to this is to not make a game that is under 2 hours long. Steam shouldn’t change the 2 hour limit for refunds, I personally think it should be 3 hours.
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EVEILCHARM (@EveilCharm) reported@Zoroarts @Steam I agree it sucks but it's consumer protection against scam games and even one of them hit the news about a month or two ago so it's still a problem even now with the refund.
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Jarad The Sovereign (@bestabyssdad) reported@Zoroarts @Steam cry about it honestly, your niche issue is not going to get in the way of a very good refund policy. make a better game.
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Alex J Rage-Bait (@TimmyTooStronk) reported@Zoroarts @Steam It's a ****** thing for people to do and it's not really a good feeling to suggest you should pad the game, but you had to kind of see this coming just based on a Pareto distribution right? 20% of people are going to be 80% of your problem
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Rick, Ancient Feline (@ThatFuzzyTiger) reported@Phasmatis75 @Zoroarts @Steam The problem is how do you define "Finished" - is it when the end credits roll? Congrats, now devs are incentivised to put those credits within the first 2 hours. Etc. The system we have is imperfect but it works in the majority of cases for the majority of people.
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hakase (@hakasemini) reported@AdamService @Zoroarts @Steam people like you are literally why the social contract has broken down
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A hangry Kommo-o (@hangryKommo_o) reported@KCID___GIB @Zoroarts @Steam Problem: unscrupulous creators give it when you open the game.
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BritishDissonance (@Britdissonance) reported@jcrain1991 @Zoroarts @Steam Buddy if the average person can beat it in 2 hours its not worth a pricetag. If the average person can't and the refunds are from people that didn't like it then he's complaining about a non issue. Can't have it both ways.
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Atomic Brick Studio (@Bitbybrix) reportedHello @Steam, I bought Sunset Overdrive and Undertale today, but an error occured through my purchase when I bought it. The money was deducted from my card but the Steam app said that the purchase failed due to an incorrect address. I had to redo my purchase for it to work.
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Foresight20/20 (@Foresight20_20) reported@Zoroarts @Steam Lack of replay ability is the problem here, if your game is good people will keep it to replay it. Or make it longer, you will always find people that abuse the system but doesn't mean we should ruin it for everyone else.
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Szdeba (@szdeban) reported@Zoroarts @Steam This is not a Steam issue, but a game issue. It is necessary to better attract players, replay value, difficulties, special achievements, and so on. And 2 hours is the average demo time.
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Xoey (@Xoey80239413) reported@Zoroarts @Steam The problem is there are a million reasons to refund plenty of games hours and hours into playing them, and two hours is the lowest they can make it practically. Honestly I think it should be 10-20 hours, and isn't because people could do that with Call of Duty.
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Aria Amaryllis (@AriaALake) reported@Crooklynways_ @Zoroarts @Steam So people stealing over $100k from a small game dev isn't an issue that needs fixing? Gods you people are ******* awful.
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Balrog🇲🇽 (@SirBalrog23) reported@Zoroarts @Steam Company loses 100% so its not problem for steam
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**** Tuglick⛧ (@MuffTuglick) reported@Zoroarts @Steam Easy fix, Make a game with at minimum 5+ hours of gameplay. Make the game have replay value.
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Kellanisverycool (@Kellanisvcool) reported@Zoroarts @Steam lol make a game longer than 2 hours dumbass. I can't believe that's an actual issue you're having.
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Rick, Ancient Feline (@ThatFuzzyTiger) reported@Phasmatis75 @Zoroarts @Steam Point is, the current system only runs into issues with a very specific niche of game - Ones which are really short, and really successful at the same time. I would contend this title is an outlier. Typical refund rates are not 20% plus.
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Hollowness (@ToRecallE) reported@Zoroarts @Steam I feel you. But to stop this, could mean allow game de set there own timer for refund base on game lenght, which allow game dev to abuse it. 😬 Very tricky thing to fix.
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Kremmen (@Kremmen101) reported@Zoroarts @Steam Clearly this is a pricing issue. If your game is beatable in under two hours you need to charge less so it's not worth refunding.
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JuiceHaunter (@JuiceHaunter) reported@Zoroarts @Steam This is a dev problem. Not a steam problem. You could argue maybe $1 - $2 games can't be refunded... But if you actually developed a game that can be fully completed on 2hrs or less than what you have is a demo and you forgot the develop the full game.
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Pyr0mander (@Pyr0Mander) reported@BenderFondue @Zoroarts @Steam Also you can't even try to refund a game if you played over 2 hours, so just make the game longer. Also from what he said in the thread its only speedrunners that can play it under 2 hours, so a minority of gamers. Seems like a non issue to me
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KasherAkasha (@AkebiAkira) reported@Indulgence82 @Zoroarts @Steam “Skill issue” Lowkey I think you should kill yourself
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Azrhenia (@Azrhenia) reportedHey @Steam Will you delete my account if I'm not login for 10 years?
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Ryan Watson (@RyanPHPDev) reported@Randomuser22147 @Zoroarts @Steam Agreed. If we have to choose between a 2 hours no question money back on games vs you making a more comprehensive game that people are willing to want keep or play for more than 2 hours, I would say that you are the problem.
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JustAKai (@JustAKaiDev) reported@BeanJuiceStudio @Zoroarts @Steam The amount of people saying womp womp or skill issue is actually concerning. I saw a guy that claimed to be a game dev say he was “pro customer” so he wants all games under 2 hours to be free and some other sht. Insane mindset to have imo. Valuing your own work like that is crazy
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Milkshake the Skunkette (@KrauserCusack) reported@Zoroarts @Steam Personally- i never refund a game i have a good time with, but steams refund policy stemms from having to comply with a lot of countries refund policies- like consumer garantees act, etc. The problem stems more from the kind of jsers that do this - not steams policy :(
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Ric Sin (@Sinric23) reported@Zoroarts @Steam Your direct competitors and peers specifically target the post two hour framing. This isn’t a you nor a player problem at all. Ashes of creation deliberately rug pulled as well as tons of game media. Make a great game.. let em refund.. make more content.. build your brand. Be the difference not saying players should lose autonomy or you sell off the entire gaming community to the filth that has been delivering predatory content in greater and greater measure. Don’t blame steam either .. they are about the only vector creating a legit space for gamers. So.. keep making games. You made 55k people interact, make another game.. get more. Stop trying to turn entire systems into harvest mechanisms the ruin the entire culture and economy.
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MaximusChaddikus (@MaximusChadikus) reported@Zoroarts @Steam I have a question Steams refund policy has been around how long? And you put this game on steam knowing this why? Sounds like a you problem.
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Ebin Memes22 (@EbinMemes22) reported@Zoroarts @Steam if your game can be finished that quickly then skill issue tbh
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Tom (@tommyownzall) reported@Zoroarts @Steam I found the problem. Make your game have some content so people play it for more than 2 hours.