Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (53%)
- Glitches (24%)
- Online Play (17%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Glitches | 4 days ago |
 Aix-en-Provence
|
Sign in | 9 days ago |
|
Paris
|
Glitches | 10 days ago |
 José María Ezeiza
|
Sign in | 10 days ago |
 Aguascalientes
|
Glitches | 11 days ago |
 Vijayawada
|
Matchmaking | 12 days ago |
Full Outage Map
Community Discussion
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Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Azrhenia (@Azrhenia) reportedHey @Steam Will you delete my account if I'm not login for 10 years?
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SpoocleMacBoogle (@spoocle) reported@Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts
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Cloy (@Cloy006) reported@Mr_Clutchweg @Zoroarts @Steam "The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them." People like this wouldntve even tried the game if they didnt see speedrunners play it, there was no will to keep it
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Ken (@Ken_Allaga) reported@Zoroarts @Steam Add an Achievement. Easy fix to this behavior, Valve can adjust the refund to not be eligible if you've played for long enough to actually get it. For shorter games obviously.
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Erza (@Erza_Oficial) reported@Zoroarts @Steam Nothing against you or your game, but if your game only offers less than 2h of content then that's more a you problem rather than the person playing
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Blue 💻 (@BwuUnhinged) reported@jaydon8D @Zoroarts @Steam Thank you for fixing my analogy I guess, the point of my metaphor is that if you go into something you paid for and it happens to be short that’s user error, not the dev’s fault. You should do research before buying anything, not only that but if you buy this thing and you
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Pryn Nea (@prynneahroth) reported@KazuoSergal @Zoroarts @Steam retard. this isnt a fix. imagine a cashier hands you a cookie and its delicious and you go "im not paying because it was too small'
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nanu (@chibinanu) reported@Zoroarts @Steam skill issue tbh. make the game longer XD
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RedBeardedJoe (@RedBeardedJoe) reported@Mikeparkerz @Zoroarts @Steam The issue is thought if you drag it out for too long and people notice no thought into it or its the same as before people go im done anyways you didnt add anything of Value to it too extend it so we should have a Smallish game Refund system and the 2 hour limit one
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Indieanos Gaming (@Indieanos) reportedA serious issue especially for indie developers that @Steam needs to take seriously into consideration. If the player finishes the game, should he have the right to refund it? On the other hand, if this change is made and the game is short on purpose, the player is not protected.
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Pyr0mander (@Pyr0Mander) reported@BenderFondue @Zoroarts @Steam Also you can't even try to refund a game if you played over 2 hours, so just make the game longer. Also from what he said in the thread its only speedrunners that can play it under 2 hours, so a minority of gamers. Seems like a non issue to me
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Atomic Brick Studio (@Bitbybrix) reportedHello @Steam, I bought Sunset Overdrive and Undertale today, but an error occured through my purchase when I bought it. The money was deducted from my card but the Steam app said that the purchase failed due to an incorrect address. I had to redo my purchase for it to work.
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CrowFly (@CrowFly69) reported@Zoroarts @Steam This is a you problem. Maybe fit more than an hour and a half of gameplay.
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Todd (Fox) (@Fox_Todd0370) reported@Scorcagon @Zoroarts @Steam No, it called a skill issue, making a game doesn't entitle you to people money because they tried it, if the makers had confidence in this game they would had released a demo. People can determine what they value their time and money, it's not up to the developers.
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Slave to the Caffeine (@SlavetotheCaff1) reported@Dragovich_u @Zoroarts @Steam just make it longer than two hours, problem solved
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TradeMate (@urf10) reported@Zoroarts @Steam if your game can be finished in 2h its not a game you should add more content then you dont have this problem
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Isaac Clarke (@IsaacClarkeFNaF) reported@Zoroarts @Steam For short games, it should me made that the 70 or 80 or 90% "achievement" milestone makes the game unrefundable "because of the 2 hours limit". It should be refundable only if broken or if it's a scam.
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XRP (@lushikeen) reported@Zoroarts @Steam Mad cause the devs didn’t make a long enough game. Sounds like a skill issue bootlicker.
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Shadow C | 🍔Arbiter🍕 🌭of🥪 🌮Sandwiches🌯 (@ShadowC5) reported@WastingSanity @Zoroarts @Steam But that would be a problem for certain genre of games, no? For example, certain puzzle genres are fundamentally not replayable, especially if the idea/solution to the puzzle requires planning and thought - and not merely some random generation.
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MR.SOLACE (@oopsallsolace) reported@Zoroarts @Steam There's a community behind this, where people challenge themselves to beat a game under the refund time. Make your game longer and this will not be an issue.
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gfodor.id (@gfodor) reported@OlexGameDev @Zoroarts @Steam I see. you said you see no issues, which implied to me you thought there was literally no problem here. there's a problem, clearly, but you just don't think there are any solutions to it. in an ideal world, people wouldn't be able to play entire paid games for free.
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Average Mortis Enjoyer (@MortisEnjoyer) reported@Daewolf @Zoroarts @Steam It is kinda scummy to refund a 5$ game if you enjoyed it, but still, that issue could have been completely avoided if the DLCs were part of the base game (which is lacking in content). A lot of people don't think 5$ is worth it for an hour long game
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Rasen (@RasenTsuSenpai) reported@Zoroarts @Steam I get that it's frustrating but saying "waaaah steam fix the best refund policy in gaming please, people are mean" is not the take you think it is.
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MarquessOfGoyim (@GooberTheGreat8) reported@Zoroarts @Steam If you’re crying about a refund policy then you are the issue.
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Nameless chicken (@Namelesschicke2) reported@MythThrazz @Zoroarts @Steam The problem is what if I spend say 40-1 hour trying to get a game to work and fail? Why would I not get my money back for that?
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MaximusChaddikus (@MaximusChadikus) reported@Zoroarts @Steam I have a question Steams refund policy has been around how long? And you put this game on steam knowing this why? Sounds like a you problem.
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hakase (@hakasemini) reported@AdamService @Zoroarts @Steam when i saw your post and thought about the social contract, i was immediately like i bet this guy whines about immigrants (which is a made up problem about the social contract), and lo and behold it took two seconds to prove that theory right
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Alex J Rage-Bait (@TimmyTooStronk) reported@Zoroarts @Steam It's a ****** thing for people to do and it's not really a good feeling to suggest you should pad the game, but you had to kind of see this coming just based on a Pareto distribution right? 20% of people are going to be 80% of your problem
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Olex (Solo gamedev Diablo-like) (@OlexGameDev) reported@gfodor @Zoroarts @Steam It is by design on the part of Valve business model. They make it super easy to refund games. That creates a relaxing environment for vast majority of good buyers. Is it a problem that they designed their system this way? No. It is a very common trade off in retail business.
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Vi ***** ☽⛩☾ (@xVi_Vixenx) reported@Zoroarts @Steam A $5 game you can beat in almost an hour and a half...I don't think the issue is the refund policy in this case.