Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (50%)
- Glitches (30%)
- Online Play (16%)
- Game Crash (2%)
- Matchmaking (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Glitches | 2 days ago |
|
Pouzauges
|
Glitches | 2 days ago |
|
Brionne
|
Sign in | 4 days ago |
|
Clichy
|
Sign in | 5 days ago |
|
Vannes
|
Glitches | 5 days ago |
|
Paris
|
Online Play | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Dani (@sqronce) reported@Zoroarts @nieyter19 @Steam Some would believe evidence, and some wouldn’t. Receipts help with claims. While you’re trying to prove claims, I’m still waiting on evidence of all the reviews boasting of refunding after completing in under 2 hours, showing that this form of refund was a wide spread issue.
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MetriusMD (@MetriusMD) reportedI never really had a problem with buying key codes on @KinguinNet until I ran into Pressure by @Chasing_Carrots developer is very bad on discord you can dm anyone it says to email them but the dev will not reply to any emails can't even leave a bad review #baddeveloper @Steam
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ragegun (@_ragegun) reported@Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.
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Trve Metal (@TrveMetal1993) reported@Zoroarts @Steam If the dev makes a game you can finish under 2 hours it's their problem, either add more content, remove the game from steam or live with it.
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Posh Indie (@PoshIndie) reported@Zoroarts @Steam The problem here is "Your expected playtime" is not "Their expected playtime", and dishonest developers will pad those numbers just to erase the possibility of refunds on short games. The best solution is to just make the game longer, unfortunately. Everything else is abusable.
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Zenathir (@zenathir) reported@Riley_McKenna1 @Steam Well, I don't know why steam hates you, but I've had no problems
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RickTrajan (@RickTrajan) reported@gaersstapa @Zoroarts @Steam The problem with this mindset is it encourages prolonging a game rather than doing what it's meant to do (telling a story, good multiplayer setup, or whatever a game you want it to be). It's like word count on essays, vehicles being predominantly suvs and trucks in US, etc.
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Macanthony Okhidievbie-Alfred (@Macanthony13764) reported@Steam Steam has gotten it back for me very goated Customer service
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AJ 🐦 aka SuperSaiyan4 (@OmegaSaiyanX) reportedI have gone many years (more than 3yrs) not going on my @Steam account and you know what? I never lost any game or service that I had paid for. They are still there! Eat that @Sony @PlayStation
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drakkillen (@drakkillen) reported@Zoroarts @Steam Whats the issue? Its working just as it should
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SpoocleMacBoogle (@spoocle) reported@Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts
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Mr. Patchy (@Mister_Patchy) reported@dillzilla11 @LinuxMostly @Steam My dad didn't play on his account for literally years, then gave it to his stepson so he could play his games, literally no problems.
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Dingo Love Simulator (@dingoman5001) reported@Zoroarts @Steam I'm sorry but that is your problem for making a game with barely a triple-digit minute runtime
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Pankaj Indoria (@PankajIndoria1) reported@SteamSupport I'm unable to sign in to my Steam acc. After trying several times, I now receive an "Exceeded" error and can't access my account in the Steam client or browser.This issue is affecting my work. Please look into this as soon as possible. #Steam #SteamSupport @Steam
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StockStackr (@VeganCatBounce) reported@Steam I understand security but I will not digit code press your captchas. I guess I can't play War of Rights cause you are more intersted in farming my data than providing me a service?
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ARKS Angel (@arks_angel) reported@Steam is everything okay? First I was having issues downloading from the Chicago CDN, and now getting a bad gateway error when viewing my wishlist?
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Jim Crain (@jcrain1991) reported@Britdissonance @Zoroarts @Steam Thanks for answering that yes you are a simpleton. The average person doesn't beat it in 2 hours. Thats what "average time to beat is 3-4 hours" means. If its a refund for not liking it. Fine. That's perfectly acceptable. Problem is...HE SAID THE GAME WAS GREAT IN THE REVIEW!
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Matt☆Kenzaro (@Kenzaro_) reported@Zoroarts @Steam If your game can be finished in less than 2 hours for someone that never played it previously, that's on you. Refunds are made to be able to return the product if there's an issue or if not following expectation. 2 hours of gameplay is too short for some people
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Gærsstapa (@gaersstapa) reported@allefornication @Zoroarts @Steam Well that's the thing, replayability does include wasting the players time, but the player doesn't mind because usually they unlock new things (skills, characters, cards, paths, etc). Blue Prince is a good example- 1 going through of the game is fairly short, however through subsequent playthroughs you unlock new cards/rooms and this opens up new paths of progression. Now in a slop game, which are highly focused on online/co-op experiences, they are generally short, a round of Meccha Chameleon lasts like 10 minutes all together, and that's it, games done. However the reason players keep going back is because of that online experience, which in itself creates new adventures and paths and opportunities. Now you've gone from 10 minutes, to 2, 5, 10+ hours of gameplay all on the same short loop and a handful of maps. And this game apparently does not have that replayability factor, if I were the dev, even though I've had a highly successful launch (most indies sell about 2000 copies on average I think) selling many hundreds of thousands of copies, even with that high refund rate, I would sit there and try and figure out why people are refunding firstly, and secondly why is my player count low. Are those things I can fix or are they things for me to learn going into my next game. And its ok btw, I had to make dozens of demos, and game jam games before I had an idea that was solid enough for people to play. So on that one fair do's to him, however you don't ask for a system to be upended on the basis of a handful of reviews that took the piss against potentially many others that refunded because they thought your game sucked. So when I say pad it out that does not just mean add **** for shits sake, which is what people think because they aren't developers, but it also means how can I create a more engaging gameplay loop, how do I attract my target audience, how do I keep them having fun. And if you haven't answered these questions, what are you doing. And gameplay loops btw aren't long, they are often anywhere from a minute to 10-20 minutes. Break down any game that you've played and you realise this is the case, even open world games when you might get dozens to hundreds of hours of game time.
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illyasviel Von Einzbern (@Illyasviel404) reported@Zoroarts @Krazerack @Steam I hate people do that.. unless got issues game really bad i understand....or unplayable.. well some people abuse it ... this gonna be problem later
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goz (@gozfrt) reported@Zoroarts @Steam Anticonsumer ****** *** dev who lies about the numbers. Steams refund policy is the best and your slop of a game wont "fix" something that isnt broken. Next time make a effort to make the game longer than 1h 30mins
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tramstalker (@tramstalker) reported@SlavetotheCaff1 @Zoroarts @Steam brain issue - not every game is 20 hours (neither should be), steam should change it's refund policy for shorter games
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Cloy (@Cloy006) reported@Mr_Clutchweg @Zoroarts @Steam "The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them." People like this wouldntve even tried the game if they didnt see speedrunners play it, there was no will to keep it
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CatMan (@Epik_S07) reported@Steam on browser its work fine problem in client
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StockStackr (@VeganCatBounce) reported@Steam you want to spam in the background, but when I go to log in to my account you have been spoofin, now we have a password issues? you pukes!
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Mikey B (@TheUPSboy) reported@Zoroarts @Steam Sounds like a you problem
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Gaurav Kakaria (@kakaria) reportedI am not able to sign in to my steam account even after changing my password 3 times successfully. And there is no option to reach out to steam for issue on the website. It only leads to same landing page for changing the password. @Steam @Steam_Support
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Mike. No, the other one. (@WeezSays) reportedAbsolute Trash behavior. A Completely unacceptable Gamer trend. Unfortunately, this is never going to stop. It isn't worth it to publish a sub 2 hour game on @Steam until they fix this loophole.
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kate! ΘΔ (@SeedVEVO) reportedthis is still broken, @valvesoftware @steam please fix <3
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Maxie 🎮 Bloodstained | Visions of Mana | ONINAKI (@maxieaftermdnyt) reported@ZirraTGK That’s me in a nutshell. If not physically, I’ll be getting those games on @Steam. At least Steam has good customer service even though they also sell digital licenses (@GOGcom doesn’t really sell their games in my country sadly)