Steam status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (52%)
- Glitches (28%)
- Online Play (16%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Avignon
|
Glitches | 17 hours ago |
|
Unias
|
Glitches | 2 days ago |
|
Paris
|
Sign in | 2 days ago |
|
Bressuire
|
Sign in | 2 days ago |
 Hanau am Main
|
Glitches | 2 days ago |
|
Bron
|
Online Play | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
-
JustAKai (@JustAKaiDev) reported@BeanJuiceStudio @Zoroarts @Steam The amount of people saying womp womp or skill issue is actually concerning. I saw a guy that claimed to be a game dev say he was “pro customer” so he wants all games under 2 hours to be free and some other sht. Insane mindset to have imo. Valuing your own work like that is crazy
-
drakkillen (@drakkillen) reported@Zoroarts @Steam Whats the issue? Its working just as it should
-
ParzTV81📺 (@ParzivalTwitch) reported@Steam Im trying to contact someone in support about an issue im having with my account on one of the games i have in my library and there is literally no option to just open a ticket.
-
Alex J Rage-Bait (@TimmyTooStronk) reported@Zoroarts @Steam It's a ****** thing for people to do and it's not really a good feeling to suggest you should pad the game, but you had to kind of see this coming just based on a Pareto distribution right? 20% of people are going to be 80% of your problem
-
isawarenshi (@isawarenshi) reported@Ian_Fisch @Zoroarts @Steam The issue is define short in both cases and don't make the policy too unwieldly for actual use.
-
Shadow C | 🍔Arbiter🍕 🌭of🥪 🌮Sandwiches🌯 (@ShadowC5) reported@WastingSanity @Zoroarts @Steam But that would be a problem for certain genre of games, no? For example, certain puzzle genres are fundamentally not replayable, especially if the idea/solution to the puzzle requires planning and thought - and not merely some random generation.
-
Artofmusic (@ArttomusicYay) reported@Zoroarts @Steam You have 1 level what do you expect.... make a longer game can't expect everyone to play for an hour and keep it. Come on its not steams issue.. I have been making games for over 26 years alone. Can't complain if someone beats it in the 2 hours. Thats on you not @Steam
-
Kellanisverycool (@Kellanisvcool) reported@Zoroarts @Steam lol make a game longer than 2 hours dumbass. I can't believe that's an actual issue you're having.
-
Gærsstapa (@gaersstapa) reported@Jeffrey28627067 @Zoroarts @Steam I don't hate them, at no point have I expressed that view. My view is very simple- if you are a dev, and you use steam KNOWING it has a 2 hour refund window, and you make a game less than 2 hours, and you get refunds; THATS YOUR FAULT. You designed it that way and now you have fallen foul of the systems at play. To then request the entire system, that has until this point worked quite well for everybody, be overhauled- is wild. I think the 2 hour window for refunds is good, it allows you breathing space if there are any technical issues with the game, it allows you to do some troubleshooting before refunding, it allows you to do a tutorial and get out into the main game usually, and figure out if its something you want to do.
-
Cloy (@Cloy006) reported@Mr_Clutchweg @Zoroarts @Steam "The problem is that people are getting pushed to try refunds like these because of some speedrunners beating difficult games in under 2 hours and refunding them." People like this wouldntve even tried the game if they didnt see speedrunners play it, there was no will to keep it
-
Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported@PotatoCrispDip @Steam But Steam is the biggest by far so you're losing an insane amount of money & exposure by not having your game on Steam, and there's no reason to keep the store hostile to short games when there's a simple fix. I don't understand defending keeping it that way.
-
Karunas👑 (@karunasexe) reported@Zoroarts @Steam Sounds like a you problem
-
Tuna (@Tiny_Tuna) reported@Zoroarts @Steam Doesn't seem like it would be very hard for them to fix. If you get a game completion achievement, then no refund. Ezpz.
-
Todd (Fox) (@Fox_Todd0370) reported@Scorcagon @Zoroarts @Steam No, it called a skill issue, making a game doesn't entitle you to people money because they tried it, if the makers had confidence in this game they would had released a demo. People can determine what they value their time and money, it's not up to the developers.
-
Mr. Patchy (@Mister_Patchy) reported@dillzilla11 @LinuxMostly @Steam My dad didn't play on his account for literally years, then gave it to his stepson so he could play his games, literally no problems.
-
Ian Fisch - Lead Coder on Kingmakers (wishlist!) (@Ian_Fisch) reported@Zoroarts @Steam I think they should have an option to publish a “short” game with a shorter refund window. The problem is that you’d have to make the player aware of this when he buys, and I don’t think they want to be drawing more attention to the refund policy. That could easily backfire and lead to a higher rate of refund. I don’t have a good solution here.
-
HowlingHenry (@HowlingFord) reported@gaersstapa @Zoroarts @Steam He can complain about the system being unfair for short games (it is) but the system is inherently better regardless due to the fact that anyone with tech problems or other limitations can always get their money back after buying a game on steam
-
Foresight20/20 (@Foresight20_20) reported@Zoroarts @Steam Lack of replay ability is the problem here, if your game is good people will keep it to replay it. Or make it longer, you will always find people that abuse the system but doesn't mean we should ruin it for everyone else.
-
Paco Ace (@DamJPaco) reported@Steam Hi, I need help to modify my email address. Former email address is unavailable but I get a "error 2" everytime I put the code I received to change my email... Please help !
-
Isaac Clarke (@IsaacClarkeFNaF) reported@Zoroarts @Steam For short games, it should me made that the 70 or 80 or 90% "achievement" milestone makes the game unrefundable "because of the 2 hours limit". It should be refundable only if broken or if it's a scam.
-
Jim Crain (@jcrain1991) reported@Britdissonance @Zoroarts @Steam Thanks for answering that yes you are a simpleton. The average person doesn't beat it in 2 hours. Thats what "average time to beat is 3-4 hours" means. If its a refund for not liking it. Fine. That's perfectly acceptable. Problem is...HE SAID THE GAME WAS GREAT IN THE REVIEW!
-
InquisitorIrene (@OperaOfTheLC) reported@Zoroarts @Steam That’s such a trashy move, why is 2 hours the standard still? There needs to be better ways to issue refunds rather than just a standard 2 hours.
-
SpaceYeeHaw (@SpaceGirlYeeHaw) reported@Zoroarts @Steam I hope steam does nothing, you should have made a game that takes longer then the refund time and provide enough content to go past the refund time, if you can't do that then thats your problem.
-
gfodor.id (@gfodor) reported@OlexGameDev @Zoroarts @Steam It’s a problem that people can use their system to play paid games to the end for free. It’s almost certainly a solvable problem, you’re just concluding that because you can’t think of a way to solve it without damaging the current environment that no solution is possible.
-
pikachufrankie (@pikachufrankie) reported@Zoroarts @Steam Portal 1 is roughly a little over an hour long, yet has never had this issue. Limbo is only a few hours long, and also never had this issue. You can make short games that people won’t want to refund. If people are mass refunding your game, it’s because it isn’t worth the price.
-
Bickle bork (@BickleKun) reported@Zoroarts @Steam fun fact if you were playing on Xbox, they don't charge you until 10 days before release Because you see when you do those refunds it cost you money. if only all you people were on XBOX so many of your problems wouldn't exist How about that
-
cracinlac (@burnme121107) reported@Chriss_m @Zoroarts @Steam do you watch a movie and then demand your money back because it was only an hour and a half long? and clearly the quality of the game isnt a problem because people are literally saying they enjoyed it but still refunding it. its bad for the developer who is a person with needs
-
Mike Steel 💵🥩🥃 (@mike_steel_) reported@Zoroarts @Steam Skill issue. Make your game last 3 hours.
-
Willem (@willemt1981) reported@GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.
-
RickTrajan (@RickTrajan) reported@gaersstapa @Zoroarts @Steam The problem with this mindset is it encourages prolonging a game rather than doing what it's meant to do (telling a story, good multiplayer setup, or whatever a game you want it to be). It's like word count on essays, vehicles being predominantly suvs and trucks in US, etc.