Is Steam down?

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

 No problems detected at Steam

Steam problems in the last 24 hours

Steam Outage Chart

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Sign in
(53.13%)
Glitches
(31.25%)
Online Play
(7.81%)
Matchmaking
(6.25%)
Hacking / Cheating
(1.56%)

Steam Outage Map

The most recent outage reports and issues originated from:
Vigo Sign in
Santafé Hacking / Cheating
General Roca Sign in
Ghāziābād Matchmaking
Swansea Sign in
Bonn Sign in

Steam Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Steam Issues Reports

Latest outage, problems and issue reports in social media:
  • Slobodan_85 Flafy85-aka-SithLord (@Slobodan_85) reported

    @Steam_Support An unexpected error has occurred. your purchase has not been completed. please contact steam support" I got this msg when Im thrying to purchase game... Imade ticket but no respond yet...

  • Tyla_Rose_H Tyla Rose (@Tyla_Rose_H) reported

    @Steam_Support i need to reset my password and im having an absolute nightmare trying to do it. I cant get the code sent to my steam mobile app obviously because i cant login. and i go to the steam authenticator options and type all my details in and it says wrong address!! HELP

  • BlackBi16265374 BlackBird (@BlackBi16265374) reported

    @Steam_Support Why the hell in 2019 can you not get steam to find an installed game. Games today are too big for constant downloading/reinstalling and others like Origin and even Ubisoft offer this. Fix this oversight PLEASE.

  • BenCouturieux Ben (@BenCouturieux) reported

    @Steam_Support Hi, I got a problem with a game wont start on steam can u help me

  • Atube20 Atube (@Atube20) reported

    75% of the total hours I spent playing garry’s mod is on trying to join a darkrp server like holy shit it should not take 2 hours of loading in and then getting AN ERROR WHEN IT IS DONE @Steam @Steam_Support

  • UbowGt ubow (@UbowGt) reported

    @Steam_Hardware @Steam_Support hey i got a problem with me trying to change my gmail on my steam account so i can logg in on my new laptop. i did everything but it says "An open help request is already available for this email address. A duplicate request cannot be created". i dont know what to do.

  • Desoto_Tyler Tyler Salisbury (@Desoto_Tyler) reported

    @moonshine_furry @Steam @Steam_Support AT&T is bad too when it comes to customer service.

  • moonshine_furry Moonshine 🚁🛩️🚁🛩️🚁 (@moonshine_furry) reported

    Worst customer service award goes to. *Drum roll starts* 🥁 🥁 🥁 🥁 🥁 🥁 🥁 🥁 🥁 🥁 Congratulations @Steam / @Steam_Support 🎉 You have gleefully ignored my help requests and have the worst customer service set up I have seen. If the issue gets resolved I'll remove this.

  • sellswordyt The_Conrad_1119 (@sellswordyt) reported

    @Steam @Steam_Support what was the point or reason of changing the password retrieval system. It wasn't broken and the new way is 100x more annoying. I live in aus and have to wait for some Steam agent from the US to help me. Please. All i did was forget my password.

  • rrichie742 Cheryl (@rrichie742) reported

    @Steam_Support having issues purchasing a gift for a friend.. I have the funds in my steam wallet but keeps giving an error and I cannot send an error report or use the standard steam issues pages even though I am signed in. Please help.

  • fucketienne jonathan 💪😎🤘 (@fucketienne) reported

    @Steam_Hardware @Steam_Support yea its garbage that the problem im having right now

  • Indremushroom Indra (@Indremushroom) reported

    @Steam_Support I have 2 computers, in one I have only widows 8.1 and in another I have Windows 7 and KDE Neon rolling release, Steam loads in KDE, but in both windows it does not load, in any browser and also in the client, I hope you can help me solve this problem, thanks for your attention

  • bennyboyno1 ben&kellys (@bennyboyno1) reported

    @Steam_Support please help I've forgotten my password and recovery email is wrong. I have ticket number but no response from customer service in over 5 days!!!!!! can't log in to raise new ticket number HELP ME PLEASE

  • FavillFrank frank favill (@FavillFrank) reported

    @Steam_Support I have been told by @UbisoftSupport to contact you regarding a payment issue. but I have no idea who to contact you with in the desktop.

  • RAYHANSurya23 rayhan surya (@RAYHANSurya23) reported

    @Steam_Hardware @Steam_Support I have a problem with logging in. I need Steam Mobile Authenticator and I don't have an R code and my provider card has expired. please Help me😫

  • RAYHANSurya23 rayhan surya (@RAYHANSurya23) reported

    @Steam_Support i have problem with logging in need Steam Mobile Authenticator,and I don't have an R code and my provider card has expired Help me😫

  • Dusted101 Swagger (@Dusted101) reported

    @Steam_Support There's currently a routing issue with Steam Download / Update servers and Verizon Fios here on the East Coast (DC / Philly Area). Downloads are capping at 10Kbs then going to zero. The only fix (out of hundreds searched online) was someone using an extra VPN.

  • daredevilke Daan Demeulenaere (@daredevilke) reported

    @Steam_Support why is there 8 seconds lag while i call with steam

  • Leaninja Leanna (@Leaninja) reported

    @Steam_Support I recently got gifted a steamwallet card - I have tried following all of the advice on the help page to try and add it to my account and it is not working. Any further help/advice would be great

  • 234Miracoli Miracoli_234 (@234Miracoli) reported

    @Steam_Support I habe a Problem with my account. My profile my name and my profile details have changed. I got accused that I am involved with account hijacking and that my account is being trade banned or so in 1 hour. It says I have many trade reports. Thanks in advance.

  • saturrnzz saturrnzz AKA Broderick (@saturrnzz) reported

    @Steam_Support I really want to find a fix for this because it happened to my csgo too

  • JohnathanDavidD 🌴Johnathan Dalipsingh🌴 (@JohnathanDavidD) reported

    @charlespolman @steam_games @YouTube No problem, any time

  • USMA_CaDeT Cadeet_ (@USMA_CaDeT) reported

    @Steam_Support There was a problem purchasing your item. The listing may have been removed. Refresh the page and try again.

  • KumihoBrat Mimifox 🦊 (@KumihoBrat) reported

    @Steam @Steam_Support Hey. I can't login to my account. I'm even trying to use my 2-step auth and it's not working. I think your servers are down.

  • handydandymand1 handydandymandy25 (@handydandymand1) reported

    @SpikeChunsoft_e @Steam_Support hey, uhhh i've been having problems trying to open any spike chunsoft game that came out before 2016 except for (danganronpa: trigger happy havoc), i can't open games like: danganronpa 2: goodbye despair, steins;gate, steins;gate 0, etc

  • jimhofmann jimhofmann🍊 (@jimhofmann) reported

    Very sloppy roll-out, @Steam_SUpport and @RockstarSupport -- On the plus side, the Steam user community (bboards) collectively troubleshot the problems and came up with suggested solutions in real time

  • ConvictionLol Wayne Rhoden (@ConvictionLol) reported

    @Steam_Support . Steam has never sold a broken product to me before and this time I can't even get a refund because I tried restarting the game to get past the bug and went over the 2 hour time limit. (which is really short because at least 30 minutes of that was spent troubleshooting my issue)

  • CusterTeaching Jason Custer, PhD (@CusterTeaching) reported

    @kostopolus @Steam @Steam_Support And at this rate, I suspect I won't get it before I leave for holiday travel, so maybe I can see if someone will let me get it sent to my campus address so I don't have to worry about it getting buried in snow while I'm gone... but... yeah. Their customer service is embarrassing.

  • CusterTeaching Jason Custer, PhD (@CusterTeaching) reported

    @kostopolus @Steam @Steam_Support I had to dig WAY too much to find that info, but I'm in the same boat. Thanks for the help! I'll never not loathe Valve for their horrid customer service— they have the damn money and could pay someone to respond to questions/requests in a timely manner. 😑

  • Bjoerun_ Bjoerun (@Bjoerun_) reported

    @Steam_Support could you kindly look into the reports about the people that are sending links to try n keylog other peoples accounts... and fix the issue about blocking them, because atm its the same 2 accounts over n over, i have them blocked but im still getting messages...

  • tanglewoodgame TANGLEWOOD (@tanglewoodgame) reported

    @the16bitcouple @KarlsburgReview @steam_games We've bought some new equipment to continue development for Mac, but we're still getting to grips with the new requirements and updating our toolchain, so unfortunately we've not been able to fix this quickly.

  • rmaoxd afd (@rmaoxd) reported

    steam account got hacked. @Steam_Support pls fix

  • Salvatore9616 Salvatore (@Salvatore9616) reported

    DIo @gabenwell @stevesilberman @Steam @Steam_Support ; I have problem with my #mastercard #postepay it #will arrived to house! #house89

  • JohnFordSS John Ford (Fordy) (@JohnFordSS) reported

    @Mellow_Llama @Steam_Support Fix this! It's unfair!

  • Mellow_Llama Jack (@Mellow_Llama) reported

    Installed Halo MCC when it released, launched it and it crashed, had to restart PC then my hard drive had completely disappeared managed to get that back but steam is completely broken, and when I try to reinstall Steam it claims it’s already running. It 100% isn’t @Steam_Support

  • Rptor1 Rei (@Rptor1) reported

    @Steam @Steam_Support there really needs to be a way to directly contact an person for helping with issues like accounts being hijacked

  • ustincameron Austin Cameron (@ustincameron) reported

    @Steam_Support Please fix this.

  • LOLGotYerTags LOLShilledYerTags (@LOLGotYerTags) reported

    @ElJebusKrisp @steam_games @Steam_Support Ya, steam support are pretty quick on their turnarounds with issues like this. If I have to advise on one thing for when you DO get your account back, Buy a retail copy of a PC game with Steam DRM and activate it, If you ever get in the same situation, You'll have the

  • RuckFlyer james teitelbaum (@RuckFlyer) reported

    @Steam_Support hello I’ve been trying to get a hold of someone about an issue I’m having logging in and no one from steam support is reaching back to me

  • kiid_max Max Kiid (@kiid_max) reported

    @Halo @MicrosoftStore @steam_games The game freeze when I press the button start at thé main menu since 6 month and lot of request. I've try on 3 console and digital or CD and always the same problem. Help me !

  • iavorst iavorst (@iavorst) reported

    @steam_games your captcha is not working and I cant register a new account!

  • SjnNS6 SN☮️ (@SjnNS6) reported

    @officialpes @steam_games Fix the script or remove this shit game from playstore

  • kiritogaming111 Kirito (@kiritogaming111) reported

    @Halo @MicrosoftStore @steam_games Id be excited for this but ive been playing since it came out and literally just played the 360 version last week. When ya guys gonna fix the commendations on the 360 edition because THEY ARENT LOGICAL AT ALL!!! cut them in half for todays 360 players!!! Gamer Tag NOBLE1138

  • Muerganudo Muerganudo (@Muerganudo) reported

    @theone4uboo @BandaiNamcoUS @steam_games Nope it doesn’t at all, I got to multiplayer from singleplayer and vice verse and it doesnt crash at all

  • kuwabaras_sword kuwabaras_sword (@kuwabaras_sword) reported

    @BandaiNamcoUS @steam_games Fix #dbfz on #steam first then advertise

  • dmkdieg0 Diego (@dmkdieg0) reported

    @BandaiNamcoUS @steam_games DBFZ is not working online on pc since last tuesday maintenance, please read the discusion forum on steam.

  • argentangel Aran👩‍🎤Seedle (@argentangel) reported

    I got some amazing support from @Steam_Support today. I know it's #cybermonday so they're probably really busy. They took care of my issue almost immediately, though! 💙

  • irishkop1980 Irish Kop (@irishkop1980) reported

    @GoyDivision_ @officialpes @steam_games If you said there's a problem purchasing coins they would listen intently

  • irishkop1980 Irish Kop (@irishkop1980) reported

    @GoyDivision_ @officialpes @steam_games Yeah like try fix the gameplay that kinda fun

  • JamesBroderick1 James Broderick (@JamesBroderick1) reported

    @officialpes @steam_games 50% off why....cause the gameplay SUCKS THIS YEAR! Stop with your face updates and fix the gameplay ffs.........

  • Said_lite Said (@Said_lite) reported

    @officialpes @steam_games These marketing tweets are irritating when your game is boring. Fix the dribbling, we can not dribble past players anymore. The weekly content is really lacking, there is NOTHING to do for players who play Co Op. The gold coins only tactics this year is also non acceptable!

  • azoozy_ksa aziz (@azoozy_ksa) reported

    @Steam_Support fix the sharing family problem guys please my games mixed with my brothers games vi cant tell which one is mine. this is so missed up please fix it fast alot of ppl angry of this

  • Kierstad Kierstad (@Kierstad) reported

    @Steam_Support And now getting the lovely message "looks like you've tried making a lot of purchases in the last hour, please wait a while and try again" what the hell. Fix your systems please and let me make my purchase.

  • FatGuysRule1 💀spooky guys💀 (@FatGuysRule1) reported

    @IDALGAME @valvesoftware @Steam_Support @Steam @Vahn16 Exactly. If you did something wrong then you have the right to know and fix it. You're trying to cooperate and they aren't letting you. That's pretty sad. I hope somewhere, whether it's with Steam or someone else, they start cooperating and you can continue what you do.

  • faff_2108 faffounette (@faff_2108) reported

    @DigitalMunchkin @PlayStation @Xbox @NintendoAmerica @steam_games Played with my son today and in both occasions the game crashed just as we were finishing the 5 minutes challenge. Just says there was an error. This was a download for the Switch purchased before the release date. Needless to say we are disappointed. Please advise.

  • IDALGAME IDALGAME (@IDALGAME) reported

    @FatGuysRule1 @valvesoftware @Steam_Support @Steam @Vahn16 This small problem disrupts the work of our studio. We have the right to know what we are wrong

  • RogerBrattaas Roger Brattås (@RogerBrattaas) reported

    @Steam_Support store front is giving http error 500 :(

  • iipeskyii Pesky (@iipeskyii) reported

    @Steam_Support I have recently had a problem with cs go where I would launch an official map and my game will crash, but when I go to community servers my game does not crash.

  • dos1 dos (@dos1) reported

    @epyoncf @RaveofRavendale @laboratoryoneil @RageSquid @keenvillain @ScottTRichmond @gamingonlinux @steam_games TBH these days I find GNU/Linux the easiest platform to support and release for - you just need to actually know it. Troubleshooting issues on Windows is a nightmare and testing can't be nearly as automated there as what you can do for GNU/Linux with chroots and containers.

  • Neit20011 KingSlayerNeit (@Neit20011) reported

    @Steam_Support @Steam i need your help , someone hacked my account on Steam and if i try to change password and take it back , it doesn’t work ... please give me a email where i can explain better the problem... help me.