Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (53%)
- Glitches (24%)
- Online Play (17%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Glitches | 5 days ago |
 Aix-en-Provence
|
Sign in | 9 days ago |
|
Paris
|
Glitches | 10 days ago |
 José María Ezeiza
|
Sign in | 11 days ago |
 Aguascalientes
|
Glitches | 11 days ago |
 Vijayawada
|
Matchmaking | 12 days ago |
Full Outage Map
Community Discussion
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Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Ebin Memes22 (@EbinMemes22) reported@Zoroarts @Steam if your game can be finished that quickly then skill issue tbh
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✧.*Selene.*✧ Genshin HSR WuWa Pilot (@Selatiorine) reported@Zoroarts @Steam Sounds like a you problem. If someone can finish the game within an hour. That is not a game and certainly not one worth paying for. That refund policy has been extremely helpful for times that games ended up being terrible or completely not worth the money.
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Tom (@tommyownzall) reported@Zoroarts @Steam I found the problem. Make your game have some content so people play it for more than 2 hours.
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Darrell williams (@2000_pip) reported@Zoroarts @Steam Never refunded a game ever but I would like to think I could if I had a real problem with the game I think there police is perfect the way it is there going to all ways be ppl that exploit it but the reverse is the company use it to exploit the consumer a middle is what we have
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RedBeardedJoe (@RedBeardedJoe) reported@Mikeparkerz @Zoroarts @Steam The issue is thought if you drag it out for too long and people notice no thought into it or its the same as before people go im done anyways you didnt add anything of Value to it too extend it so we should have a Smallish game Refund system and the 2 hour limit one
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SpoocleMacBoogle (@spoocle) reported@Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts
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Milkshake the Skunkette (@KrauserCusack) reported@Zoroarts @Steam Personally- i never refund a game i have a good time with, but steams refund policy stemms from having to comply with a lot of countries refund policies- like consumer garantees act, etc. The problem stems more from the kind of jsers that do this - not steams policy :(
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Shenkay (@shenkay) reported@Zoroarts @Steam Introduce more content extend the gameplay time, problem solved.
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Posh Indie (@PoshIndie) reported@Zoroarts @Steam The problem here is "Your expected playtime" is not "Their expected playtime", and dishonest developers will pad those numbers just to erase the possibility of refunds on short games. The best solution is to just make the game longer, unfortunately. Everything else is abusable.
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Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported@PotatoCrispDip @Steam But Steam is the biggest by far so you're losing an insane amount of money & exposure by not having your game on Steam, and there's no reason to keep the store hostile to short games when there's a simple fix. I don't understand defending keeping it that way.
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Nameless chicken (@Namelesschicke2) reported@MythThrazz @Zoroarts @Steam The problem is what if I spend say 40-1 hour trying to get a game to work and fail? Why would I not get my money back for that?
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HowlingHenry (@HowlingFord) reported@gaersstapa @Zoroarts @Steam He can complain about the system being unfair for short games (it is) but the system is inherently better regardless due to the fact that anyone with tech problems or other limitations can always get their money back after buying a game on steam
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CynoSideUp 🍳 (@LiquidEffer) reported@L9FRIENDLYSTYLE @Zoroarts @Steam > Two completely unrelated issues
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Jim Crain (@jcrain1991) reported@Britdissonance @Zoroarts @Steam Thanks for answering that yes you are a simpleton. The average person doesn't beat it in 2 hours. Thats what "average time to beat is 3-4 hours" means. If its a refund for not liking it. Fine. That's perfectly acceptable. Problem is...HE SAID THE GAME WAS GREAT IN THE REVIEW!
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Darrell williams (@2000_pip) reported@Zoroarts @Steam policy don't know if that was a auto or user error lol would have noticed till I got the like so ty lol
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Dingo Love Simulator (@dingoman5001) reported@Zoroarts @Steam I'm sorry but that is your problem for making a game with barely a triple-digit minute runtime
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Danny Silvers (@shadesofsilver) reported@SandorHQ @Zoroarts @Steam Not to say that the price isn't right here. It absolutely is. What we really have is a cultural problem, and that's not something Steam can fix. Steam can't force its audience to grow up.
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Todd (Fox) (@Fox_Todd0370) reported@Zoroarts @Steam And with games like peak, how would that play with your soultion? Replay-ability seems to be the problem here, but go ahead and continue your cope.
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Jarad The Sovereign (@bestabyssdad) reported@Zoroarts @Steam cry about it honestly, your niche issue is not going to get in the way of a very good refund policy. make a better game.
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ChronoTriggered (@CybrSloth) reported@Zoroarts @Steam Well, im a EU citizen and steam is required by law to offer this refund. Fix your game or stop complaining when people use their legal rights
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Aria Amaryllis (@AriaALake) reported@Crooklynways_ @Zoroarts @Steam So people stealing over $100k from a small game dev isn't an issue that needs fixing? Gods you people are ******* awful.
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BritishDissonance (@Britdissonance) reported@jcrain1991 @Zoroarts @Steam The irony in calling me a simpleton when you're clearly a complete retard, good lord. Now you're making the argument that steam policy should change on one review? My whole point is either most people are refunding after beating it in under 2 hours, in which case its not worth the money, or they are refunding it for other reasons which is a non issue. Either way this dev is complaining about nothing.
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SpaceYeeHaw (@SpaceGirlYeeHaw) reported@Zoroarts @Steam I hope steam does nothing, you should have made a game that takes longer then the refund time and provide enough content to go past the refund time, if you can't do that then thats your problem.
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Benwick (@_benwick) reported@Zoroarts @Steam Make your game longer or stop complaining when they refund. It's such a non-issue.
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わためろん (@watamelon23) reported@Maxim_Drw @Zoroarts @Steam The problem is that a lot of the time the ways devs add extra playtime to get over 2 hours is just by adding pointless padding. I'd rather just have the great 60 or 90 minute game instead of one that is made worse by padding. Thank you friend.
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MR.SOLACE (@oopsallsolace) reported@Zoroarts @Steam There's a community behind this, where people challenge themselves to beat a game under the refund time. Make your game longer and this will not be an issue.
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✨Yutami✨ - Comms Open! (@ArtbyYutami) reported@Zoroarts @Steam I am so sorry this happened and Im glad that person commented as a way for you to see your game isnt the issue, even if they are part of the problem. I hope they change this for smaller games.
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ragegun (@_ragegun) reported@Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.
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Odoq (@TAW_Odoq) reported@Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...
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Sepamoa (@sepamoanon) reported@Zoroarts @Steam Did you try making better games? 'cause the game you're talking about is stupidly short while not even being good and having quite a lot of issues.