Steam status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, glitches and online play.
Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 9: Problems at Steam
Steam is having issues since 03:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (53%)
- Glitches (25%)
- Online Play (17%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fréjus
|
Glitches | 7 minutes ago |
|
Beauvais
|
Sign in | 12 minutes ago |
|
Strasbourg
|
Glitches | 38 minutes ago |
|
Denain
|
Glitches | 43 minutes ago |
 Townsville
|
Sign in | 43 minutes ago |
 Vevey
|
Sign in | 43 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Ken (@Ken_Allaga) reported@Zoroarts @Steam Add an Achievement. Easy fix to this behavior, Valve can adjust the refund to not be eligible if you've played for long enough to actually get it. For shorter games obviously.
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Mike. No, the other one. (@WeezSays) reportedAbsolute Trash behavior. A Completely unacceptable Gamer trend. Unfortunately, this is never going to stop. It isn't worth it to publish a sub 2 hour game on @Steam until they fix this loophole.
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Kremmen (@Kremmen101) reported@Zoroarts @Steam Clearly this is a pricing issue. If your game is beatable in under two hours you need to charge less so it's not worth refunding.
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The Tea Virus (@TheTeaVirus) reported@Zoroarts @Steam Sorry no. Just make your game take longer than 2 hours to beat. You're not the first one with this issue but this is a great policy for consumer rights. I'll never buy a game from someone trying to change that.
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gfodor.id (@gfodor) reported@OlexGameDev @Zoroarts @Steam It’s a problem that people can use their system to play paid games to the end for free. It’s almost certainly a solvable problem, you’re just concluding that because you can’t think of a way to solve it without damaging the current environment that no solution is possible.
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GOD BLESS A MIRACLE! (MIRACLES HAPPEN EVERY DAY!) (@BruceMakegoo) reported@Zoroarts @Steam Refunds were added due to a legal issue, so steam might not want to push their luck with refunds and risk a new court case/law that forces a policy that is worse for themselves and/or devs. They have had no issue neutering many other features due to abuse already in the past.
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Machete Paul (@Machete_Paul_) reported@Zoroarts @Steam I've put 5 hours into A Webbing Journey and most of that was before they added real stuff to do. Just ******* with the physics was entertaining enough to earn 3 hours from me. Sounds like a skill issue homie.
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Jarad The Sovereign (@bestabyssdad) reported@Zoroarts @Steam cry about it honestly, your niche issue is not going to get in the way of a very good refund policy. make a better game.
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A hangry Kommo-o (@hangryKommo_o) reported@KCID___GIB @Zoroarts @Steam Problem: unscrupulous creators give it when you open the game.
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Allan Smithee (@SmitheeAll88909) reported@Zoroarts @Steam Honestly such an edge case Steam has no incentive to do anything about it. I agree those who do this are scummy, but the only realistic fix is making your game longer.
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Psykatomique productions (@Psykatomique) reported@Zoroarts @Steam At this point, if you sell a game that is less than 2 hour... the gamer is not the problem here... We have more and more games on steam, i would rather have half and more consistent.
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CrowFly (@CrowFly69) reported@Zoroarts @Steam This is a you problem. Maybe fit more than an hour and a half of gameplay.
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Flamiexfuta (@flamiexfuta) reported@Zoroarts @Steam i mean its like this for a reason, its to protect the consumer from how terrible some devs can be tbh even 2 hours isnt enough for some games not saying ur one, the easiest best way to fix this exact situation is u need to make a longer game. instead of blanket hurt everyone
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Demielle Tournes 🧩📷 VT (Otokonoko👗) (@DemieTournes) reported@TheRealJTV4K60 @Steam And what ******** this has to do with Sony's anti consumer practices? 99% the issue here is about Sony having ****** practices by revoking licenses and closing their older stores without having proper backwards compatibility. And for what do you want those PS5 pro specs? to run badly optimized ****** bloated PS5 exclusives? Also PC is an open ended platform with multiple storefronts and ways to own your games. Seriouysly, you low IQ neanderthals can barely breath with how deep sony's **** is inside your throats.
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Ric Sin (@Sinric23) reported@Zoroarts @Steam Your direct competitors and peers specifically target the post two hour framing. This isn’t a you nor a player problem at all. Ashes of creation deliberately rug pulled as well as tons of game media. Make a great game.. let em refund.. make more content.. build your brand. Be the difference not saying players should lose autonomy or you sell off the entire gaming community to the filth that has been delivering predatory content in greater and greater measure. Don’t blame steam either .. they are about the only vector creating a legit space for gamers. So.. keep making games. You made 55k people interact, make another game.. get more. Stop trying to turn entire systems into harvest mechanisms the ruin the entire culture and economy.
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bluglothree (@bluglothree) reported@Zoroarts @Steam This is an issue with the PC playerbase being entitled and cheap, which is why we can’t have nice things.
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TheWarTank (@TheWarTank_YT) reported@nogal909 @Zoroarts @Steam I don't have problems with refunds, either. I'm against abusing the refund system, however. But genuinely enjoying the game and refunding is immoral. You are screwing someone else's time and effort, which I find to be an awful attitude and a bad use of the refund system.
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MR.SOLACE (@oopsallsolace) reported@Zoroarts @Steam There's a community behind this, where people challenge themselves to beat a game under the refund time. Make your game longer and this will not be an issue.
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Zoroarts 🦈 Paddle Paddle Paddle OUT NOW (@Zoroarts) reported@Steam I may have found the solution: Showing the expected playtime on the Steampage. That way no one should have a problem. You see Price + Expected Playtime and can decide if its a pass or not. That way at least "Too short" can NOT be a refund reason anymore
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Olex (Solo gamedev Diablo-like) (@OlexGameDev) reported@gfodor @Zoroarts @Steam If you try to fix that you will break something else far worse. It is better that few play the refund game than get in the way of most customers. Welcome to retail.
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illyasviel Von Einzbern (@Illyasviel404) reported@Zoroarts @Krazerack @Steam I hate people do that.. unless got issues game really bad i understand....or unplayable.. well some people abuse it ... this gonna be problem later
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Blue 💻 (@BwuUnhinged) reported@jaydon8D @Zoroarts @Steam Thank you for fixing my analogy I guess, the point of my metaphor is that if you go into something you paid for and it happens to be short that’s user error, not the dev’s fault. You should do research before buying anything, not only that but if you buy this thing and you
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Frenchy Amber (@FrenchyAmber) reported@Zoroarts @Steam I don't really understand the problem. In the end, it gives more visibility to your game which will be bought and kept by those whilling to support your work isn't it ? If they couldn't be refunded, they'll just hack your game and not even leave a good review.
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Darrell williams (@2000_pip) reported@Zoroarts @Steam Never refunded a game ever but I would like to think I could if I had a real problem with the game I think there police is perfect the way it is there going to all ways be ppl that exploit it but the reverse is the company use it to exploit the consumer a middle is what we have
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Aria Amaryllis (@AriaALake) reported@PlayerKirbo @Zoroarts @Steam If they're allowed to do it, then it is a problem with the refund policy. ***** sake y'all are dumb.
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Darrell williams (@2000_pip) reported@Zoroarts @Steam policy don't know if that was a auto or user error lol would have noticed till I got the like so ty lol
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PAVRGAME (@PAVRGAME) reported@Steam @MetaQuestVR Our error, the game sales ends July 9th, not the 5th. there are a few more days for the official Steam sale. Thank you!
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Azrhenia (@Azrhenia) reportedHey @Steam Will you delete my account if I'm not login for 10 years?
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Alex J Rage-Bait (@TimmyTooStronk) reported@Zoroarts @Steam It's a ****** thing for people to do and it's not really a good feeling to suggest you should pad the game, but you had to kind of see this coming just based on a Pareto distribution right? 20% of people are going to be 80% of your problem
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johnny utah (@vinnychase1764) reported@Steam your support sucks. You won’t refund a game that has under 4 hours of play time. You see all the reviews. It’s broken.