Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (51%)
- Glitches (31%)
- Online Play (14%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chassy
|
Sign in | 4 days ago |
|
Saint-Yrieix-sur-Charente
|
Sign in | 4 days ago |
|
Grenoble
|
Online Play | 4 days ago |
|
Bordeaux
|
Sign in | 4 days ago |
|
Toulouse
|
Game Crash | 4 days ago |
|
Paris
|
Sign in | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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xi lan (@Xao_lanVT) reported@ImCadeYT @Steam You got a better deal because the Steam Machine isn’t reliable and has a lot of problems. The Deck, on the other hand, is reliable and portable to boot.
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Gökay Köroğlu (@GokayKorogluu) reported@Steam @Steam_Support error connect App
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Chris (@no1089) reported@Steam and @FrameworkPuter 's 3rd parties being hacked days apart - exposing all my personal details is just great. Thank you both for your concern regarding the incident. I feel really valued as a customer. /s "Expect fake messages - email, SMS or phone - that mention your hardware order and appear to come from Steam, Valve or a delivery company. They may quote your address back to you to prove they're genuine. They may ask you to confirm a delivery, pay a small customs or redelivery fee, or sign in somewhere to “verify” your order. Treat all of them as fake."
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Carlos Macias (@cmaciasjimenez) reported@SnazzyLabs Agree. When I unboxed mine and asked me to plug in for the first time I thought “ok setup” but a couple days later it asked me again for a fw update and that really surprised me. Xbox does it wirelessly without issue. This should be improved @Steam @OnDeck
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ARKS Angel (@arks_angel) reported@Steam is everything okay? First I was having issues downloading from the Chicago CDN, and now getting a bad gateway error when viewing my wishlist?
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Yuushia (@vongacayan) reported@Steam STOP BEING *** AND LET ME LOGIN TO MY ACCOUNT WITH THE PC I'VE BEEN USING FOR A YEAR NOW THIS STEAM GUARD THING IS MORE LIKE A STEAM JAIL
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Macanthony Okhidievbie-Alfred (@Macanthony13764) reported@Steam Steam has gotten it back for me very goated Customer service
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Sammy Snivels (@john_baker7) reported@flatspritehits @QNDZYcom @Steam Thats because steam doesnt own the game either, once a game is unavailable or shut down steam can only issue you a refund out of their pocket, they cant charge the developer. The main reason is not because they want to keep you money, but because bots buy shut down games to scam
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Barry ******* Berkman (@tylenoldoe) reported@Steam resolved my issue in like 3 hours on a Sunday I love you
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Lord Tech (@mts_22natoo) reported@TheDailyGamer86 @PlayStation @Steam Hi there 👋🏾 What's seems to be the problem with your PlayStation account?
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Daz🤘 (@Metal_Dazzaw) reported@2K @mafiagame Fix input glyph being blank on steam deck and steam machine? For this and mafia 1 definitive, please? @Steam
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ItsRizzleFizzle (@ItsRizzleFizzle) reportedSee the problem with posts like these it’s that they are disingenuous really. The ONLY reason these numbers are like this is because @Steam and @valvesoftware haven’t made the game verified for steam players. That’s the reason here.
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Gærsstapa (@gaersstapa) reported@allefornication @Zoroarts @Steam Well that's the thing, replayability does include wasting the players time, but the player doesn't mind because usually they unlock new things (skills, characters, cards, paths, etc). Blue Prince is a good example- 1 going through of the game is fairly short, however through subsequent playthroughs you unlock new cards/rooms and this opens up new paths of progression. Now in a slop game, which are highly focused on online/co-op experiences, they are generally short, a round of Meccha Chameleon lasts like 10 minutes all together, and that's it, games done. However the reason players keep going back is because of that online experience, which in itself creates new adventures and paths and opportunities. Now you've gone from 10 minutes, to 2, 5, 10+ hours of gameplay all on the same short loop and a handful of maps. And this game apparently does not have that replayability factor, if I were the dev, even though I've had a highly successful launch (most indies sell about 2000 copies on average I think) selling many hundreds of thousands of copies, even with that high refund rate, I would sit there and try and figure out why people are refunding firstly, and secondly why is my player count low. Are those things I can fix or are they things for me to learn going into my next game. And its ok btw, I had to make dozens of demos, and game jam games before I had an idea that was solid enough for people to play. So on that one fair do's to him, however you don't ask for a system to be upended on the basis of a handful of reviews that took the piss against potentially many others that refunded because they thought your game sucked. So when I say pad it out that does not just mean add **** for shits sake, which is what people think because they aren't developers, but it also means how can I create a more engaging gameplay loop, how do I attract my target audience, how do I keep them having fun. And if you haven't answered these questions, what are you doing. And gameplay loops btw aren't long, they are often anywhere from a minute to 10-20 minutes. Break down any game that you've played and you realise this is the case, even open world games when you might get dozens to hundreds of hours of game time.
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DracaBro ✝️☦️ (@DracaBro) reported@Zoroarts @nieyter19 @Steam Dude, they don't like when someone is greedy. Some of these folks were going to give your game a try and give an honest review, these are folks doing the only thing they can do, to make sure others realize you messed up and didn't make a good game, you made a meh game not a good game. NOW there is still a chance for the game to become GOOD, but after hearing about the $5 DLCs, I doubt that is possible. Now if you change the price of the DLCs possibly maybe people will change their minds. Anyways I'm done dealing with this terrible hot take you decided was a great idea, and has now brought down your dev carrier. When you get a good review, just be happy to have it; don't complain about it. "don't look a gift horse in the mouth" as they say. That review is now a negative review just so yea know, because you took this path. So, you now have to make up for what you've done, that means making the games better; I suggest taking pointers from other games similar to it. Anyways, I wasted too much time with this stupidity, I have a server to set up, and events to prepare for. Hopefully you fix this situation and accept that Steam has abuse policies in place, and if you want those policies to work in your favor, make better games.
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John (@TheCassiniGames) reported@Steam Fix your servers bro 😭
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Paco Ace (@DamJPaco) reported@Steam Hi, I need help to modify my email address. Former email address is unavailable but I get a "error 2" everytime I put the code I received to change my email... Please help !
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Rodead (@ProgramRodead) reported@Pirat_Nation good for them, still not removing it from my ignore list. which admittedly still doesn't mean much as @Steam's store page is still broken. fix your store damn it! @Steam_Support
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JustAGamer (@JustAGamer929) reported@Steam you need to figure out your download speed throttling. I have fiber and just cannot use it for your games. Battlenet doesn’t have this issue. The same 38 gig update there finished in 12 minutes. Yours took an hour. Unacceptable
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ragegun (@_ragegun) reported@Timebringer @Steam As it is, 2 hours is barely enough time to try and troubleshoot, if you have issues launching a game... and it already encourages you to refund if the game essentially isn't working properly on your machine.
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X|1MantisPhoenix (@1mantisphoenix) reported@Masterchiefin21 the problem is that @Steam allows publishers to treat gamers based on where they are from, whereas they should PROMOTE treating ALL GAMERS equally on the steam platform. The very same game above is 1/2 the price because someone lives in China VS South Africa. WTF is the reason for needing more from us Africans?!
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Levi Benoit (@lildeviousdude) reported@Steam @Steam_Support Steam is inaccessible in the profile selection screen without a mouse. Can you guys fix this? I can use spacebar AND enter to select the options bar and even remove the account, but I can’t sign in. Actual L right here
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Bob Cross (@Odenwoodnlaser) reported@Steam why is your site infected with a phiishing file? Why is your login system and support system not working? Why has this been going on for over a week.
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Zehlia (@ZehliaGaming) reported@Maxim_Drw @Zoroarts @Steam "Its a ****** game, but fun" if you had fun, its not a ****** game. And if the game is ****, you cant have fun By that first sentence alone, you cant be taken serious and are part of the problem
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Turbopumpkin (@Turbopumpkin1) reported@Zoroarts @Steam Good games don't have this issue
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Loathinq | ♡ M ♡ (@ImLoathinq) reportedIs anyone having issues loading into Apex on Steam? I can't get passed the initializing stage. @PlayApex @Steam
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¯\_(ツ)_/¯ (@StoicStoic13) reported@Steam I haven’t been able to sign in to steam and it’s pretty ridiculous there’s no way to talk to support
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PokeNeru (@PokeNeru_) reportedTFW I was trying to buy the Kingdom Hearts bundle on STEAM. It gave me an error that my address is wrong but it still charged me. Now I'm out $30 and no games... @Steam @Steam_Support help pleaseeeee
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Atomic Brick Studio (@Bitbybrix) reportedHello @Steam, I bought Sunset Overdrive and Undertale today, but an error occured through my purchase when I bought it. The money was deducted from my card but the Steam app said that the purchase failed due to an incorrect address. I had to redo my purchase for it to work.
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熨斗蘭(のしらん) (@Noshiran_game) reported@Steam_Support @Steam fix plz
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Thiz (17-3 2x SUPERBOWL CHAMPS) (@Thizlam87) reported@Zoroarts @Steam I think the fix to this is to not make a game that is under 2 hours long. Steam shouldn’t change the 2 hour limit for refunds, I personally think it should be 3 hours.