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Steam status: server issues and outage reports

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Full Outage Map

Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  • 51% Sign in (51%)
  • 30% Glitches (30%)
  • 16% Online Play (16%)
  • 2% Game Crash (2%)
  • 1% Matchmaking (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

CityProblem TypeReport Time
Belo Horizonte Sign in 10 hours ago
Paris Glitches 5 days ago
Pouzauges Glitches 5 days ago
Brionne Sign in 6 days ago
Clichy Sign in 7 days ago
Vannes Glitches 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • VirilethDerg
    Virileth (@VirilethDerg) reported

    @Ain_Macdougal @Zoroarts @Steam You just can't have a refund policy unless it's broken, defective, or not as advertised. Sure people will ***** about no refunds, but that's only because they want to steal. We don't have the kind of high trust society needed to allow for refunds.

  • zenathir
    Zenathir (@zenathir) reported

    @Riley_McKenna1 @Steam Well, I don't know why steam hates you, but I've had no problems

  • m_Crom_m
    Ḛ̴͓̹̫͈̤͈̿́͝ļ̶̖͋͒̉͂̽̃́̈́̽͛l̸͓̬̦̫̩̄͛̾̈́́͑̉͒̈̈́̐͘͝a̵̍ (@m_Crom_m) reported

    @prestonjbyrne my twitter 12 (2014) creating an account at 6 makes me 18? my google account is older I watched a minecraft video and it said "hold up a minute!! were not sure how old you are" like **** you don't know @Google b!tches. 22 years @Steam long service badge and they want my id too

  • RickTrajan
    RickTrajan (@RickTrajan) reported

    @gaersstapa @Zoroarts @Steam The problem with this mindset is it encourages prolonging a game rather than doing what it's meant to do (telling a story, good multiplayer setup, or whatever a game you want it to be). It's like word count on essays, vehicles being predominantly suvs and trucks in US, etc.

  • mts_22natoo
    Lord Tech (@mts_22natoo) reported

    @TheDailyGamer86 @PlayStation @Steam Hi there 👋🏾 What's seems to be the problem with your PlayStation account?

  • karibuwu
    Caribouwu (@karibuwu) reported

    @BryceGuilbert @Zoroarts @Steam For me the test is for those who can only think with dichotomies and blame "If we changed things to accommodate you it might get worse in general so you should stop being so selfish. Go suffer in silence." No compromise? This problem isn't unique and complex

  • MaximusChadikus
    MaximusChaddikus (@MaximusChadikus) reported

    @Zoroarts @Steam I have a question Steams refund policy has been around how long? And you put this game on steam knowing this why? Sounds like a you problem.

  • prynneahroth
    Pryn Nea (@prynneahroth) reported

    @KazuoSergal @Zoroarts @Steam retard. this isnt a fix. imagine a cashier hands you a cookie and its delicious and you go "im not paying because it was too small'

  • Noshiran_game
    熨斗蘭(のしらん) (@Noshiran_game) reported

    @Steam_Support @Steam fix plz

  • coreyVMG
    Cørey (@coreyVMG) reported

    Fix your **** @Steam

  • tramstalker
    tramstalker (@tramstalker) reported

    @SlavetotheCaff1 @Zoroarts @Steam brain issue - not every game is 20 hours (neither should be), steam should change it's refund policy for shorter games

  • shadesofsilver
    Danny Silvers (@shadesofsilver) reported

    @SandorHQ @Zoroarts @Steam Not to say that the price isn't right here. It absolutely is. What we really have is a cultural problem, and that's not something Steam can fix. Steam can't force its audience to grow up.

  • TriniCreamHD
    Dee Man Blanco (@TriniCreamHD) reported

    hey @valvesoftware @Steam don't tell me to reset my password just for you to deny my login. fix this **** QUICKLY (e84/87)

  • karibuwu
    Caribouwu (@karibuwu) reported

    @Zoroarts @Steam This is a cultural problem. Not much Steam can do. This is frustrating to have to witness, but probably best to think about it as illusory purchases rather than losses. Those who would refund like this, would never have bought the game in the first place if they couldn't refund.

  • En_Senada69
    Drew Peacock (@En_Senada69) reported

    @Zoroarts @Steam Add 20 more minutes of content. Problem solved.

  • MrWho26
    Samson (@MrWho26) reported

    @Zoroarts @Steam Can't say I agree with you there...dispite the guy being able to complete your game in under 2h it should b absolutely possible for him to refund at that time. The amount of trash/meme games on steam is a big issue still and your simple solution won't work in such complex case

  • Foresight20_20
    Foresight20/20 (@Foresight20_20) reported

    @Zoroarts @Steam Lack of replay ability is the problem here, if your game is good people will keep it to replay it. Or make it longer, you will always find people that abuse the system but doesn't mean we should ruin it for everyone else.

  • maxieaftermdnyt
    Maxie 🎮 Bloodstained | Visions of Mana | ONINAKI (@maxieaftermdnyt) reported

    @ZirraTGK That’s me in a nutshell. If not physically, I’ll be getting those games on @Steam. At least Steam has good customer service even though they also sell digital licenses (@GOGcom doesn’t really sell their games in my country sadly)

  • JuiceHaunter
    JuiceHaunter (@JuiceHaunter) reported

    @Zoroarts @Steam This is a dev problem. Not a steam problem. You could argue maybe $1 - $2 games can't be refunded... But if you actually developed a game that can be fully completed on 2hrs or less than what you have is a demo and you forgot the develop the full game.

  • WrenchOfChaos
    Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported

    @PotatoCrispDip @Steam I agree that's on them for submitting a short game and acting surprised when they happened, you really just shouldn't submit a short game to Steam in it's current state if you don't want returns, but that doesn't mean it's still a problem that Steam should (and can) fix.

  • MakoMakmao
    Makmao😭💢 (@MakoMakmao) reported

    @Zoroarts @Steam adding more content to the game so people would not refund it after playing this once. This is entirely on you, but i would't be surprised if you are an industrial plant just to attack Steam over thing that isn't broken. Learn some accountability for your bad actions, don't

  • Selatiorine
    ✧.*Selene.*✧ Genshin HSR WuWa Pilot (@Selatiorine) reported

    @Zoroarts @Steam Sounds like a you problem. If someone can finish the game within an hour. That is not a game and certainly not one worth paying for. That refund policy has been extremely helpful for times that games ended up being terrible or completely not worth the money.

  • karibuwu
    Caribouwu (@karibuwu) reported

    @Kijara42 @Zoroarts @Steam We aren't talking about valid returns here though. We're talking about people abusing the return system to get the game for free like the case in the screenshot. If this were a legitimate pricing problem, then reviews would reflect that and call it out as a bad value. (1/2)

  • JustAGamer929
    JustAGamer (@JustAGamer929) reported

    @Steam you need to figure out your download speed throttling. I have fiber and just cannot use it for your games. Battlenet doesn’t have this issue. The same 38 gig update there finished in 12 minutes. Yours took an hour. Unacceptable

  • sqronce
    Dani (@sqronce) reported

    @Zoroarts @nieyter19 @Steam Some would believe evidence, and some wouldn’t. Receipts help with claims. While you’re trying to prove claims, I’m still waiting on evidence of all the reviews boasting of refunding after completing in under 2 hours, showing that this form of refund was a wide spread issue.

  • pikachufrankie
    pikachufrankie (@pikachufrankie) reported

    @Zoroarts @Steam Portal 1 is roughly a little over an hour long, yet has never had this issue. Limbo is only a few hours long, and also never had this issue. You can make short games that people won’t want to refund. If people are mass refunding your game, it’s because it isn’t worth the price.

  • CezaryKruszews1
    Cezary Kruszewski (@CezaryKruszews1) reported

    @KagutsuchiHeika @Pirat_Nation Actually issue is with @Steam as it was clearly stated by them that accounts cannot be passed on.

  • tommyownzall
    Tom (@tommyownzall) reported

    @Zoroarts @Steam I found the problem. Make your game have some content so people play it for more than 2 hours.

  • priyasharmiyi
    Priya Sharma (@priyasharmiyi) reported

    @monteslu @Steam_Support @Steam controller issues are rough

  • Mona__Roy
    Mona Roy (@Mona__Roy) reported

    @monteslu @Steam_Support @Steam that error sucks