Steam status: server issues and outage reports
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Full Outage Map
Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (53%)
- Glitches (26%)
- Online Play (17%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 11 hours ago |
|
Limeil-Brévannes
|
Glitches | 3 days ago |
|
Angeot
|
Glitches | 3 days ago |
 Bucaramanga
|
Sign in | 3 days ago |
|
Fréjus
|
Glitches | 3 days ago |
|
Beauvais
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
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Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Nameless chicken (@Namelesschicke2) reported@MythThrazz @Zoroarts @Steam The problem is what if I spend say 40-1 hour trying to get a game to work and fail? Why would I not get my money back for that?
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Mikey B (@TheUPSboy) reported@Zoroarts @Steam Sounds like a you problem
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TheWarTank (@TheWarTank_YT) reported@nogal909 @Zoroarts @Steam I don't have problems with refunds, either. I'm against abusing the refund system, however. But genuinely enjoying the game and refunding is immoral. You are screwing someone else's time and effort, which I find to be an awful attitude and a bad use of the refund system.
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🔞AeyerLock🔞 (Commission Open) 1/3 (@Aeyerlock) reported@_Lukaerd @Zoroarts @Steam i saw that as a problem but there would need to be an appeal process to prove that the developer implemented a scam. That or perhaps developers need to provide proof when and how the achievemnent is aquired and needs to be tested where it functions normally.
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Willem (@willemt1981) reported@GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.
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Virileth (@VirilethDerg) reported@Ain_Macdougal @Zoroarts @Steam You just can't have a refund policy unless it's broken, defective, or not as advertised. Sure people will ***** about no refunds, but that's only because they want to steal. We don't have the kind of high trust society needed to allow for refunds.
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Matt☆Kenzaro (@Kenzaro_) reported@Zoroarts @Steam If your game can be finished in less than 2 hours for someone that never played it previously, that's on you. Refunds are made to be able to return the product if there's an issue or if not following expectation. 2 hours of gameplay is too short for some people
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VALIS Gaming (@SweeterPeter72) reported@Zoroarts @Steam So many problems on the Steam store could be solved by more human involvement, but this one doesn't even need it: Serial returners (5 a month?) get put on a warning. If they continue the excessive returns, they simply can't anymore.
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Todd (Fox) (@Fox_Todd0370) reported@Zoroarts @Steam And with games like peak, how would that play with your soultion? Replay-ability seems to be the problem here, but go ahead and continue your cope.
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AureusCrush (@AureusCrush) reported@Zoroarts @Steam Idk man feels like you could just idk, make a slightly longer/more challenging game and your issue would be resolved.
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Pryn Nea (@prynneahroth) reported@KazuoSergal @Zoroarts @Steam retard. this isnt a fix. imagine a cashier hands you a cookie and its delicious and you go "im not paying because it was too small'
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Psykatomique productions (@Psykatomique) reported@Zoroarts @Steam At this point, if you sell a game that is less than 2 hour... the gamer is not the problem here... We have more and more games on steam, i would rather have half and more consistent.
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Odoq (@TAW_Odoq) reported@Zoroarts @Steam seems like a sinple fix... have a steam achievement when you beat the game. If you get the achievement you can't refund the game...
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Sheldon, the Dentally Challenged (@sheldonlv30) reported@Zoroarts @Steam there's no way of doing that without developers exploiting it to make their games un-refundable. its just one of those things that can negatively effect either party, and its better to risk issues to developers than consumers
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SpaceYeeHaw (@SpaceGirlYeeHaw) reported@Zoroarts @Steam I hope steam does nothing, you should have made a game that takes longer then the refund time and provide enough content to go past the refund time, if you can't do that then thats your problem.
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DracaBro ✝️☦️ (@DracaBro) reported@Zoroarts @nieyter19 @Steam Dude, they don't like when someone is greedy. Some of these folks were going to give your game a try and give an honest review, these are folks doing the only thing they can do, to make sure others realize you messed up and didn't make a good game, you made a meh game not a good game. NOW there is still a chance for the game to become GOOD, but after hearing about the $5 DLCs, I doubt that is possible. Now if you change the price of the DLCs possibly maybe people will change their minds. Anyways I'm done dealing with this terrible hot take you decided was a great idea, and has now brought down your dev carrier. When you get a good review, just be happy to have it; don't complain about it. "don't look a gift horse in the mouth" as they say. That review is now a negative review just so yea know, because you took this path. So, you now have to make up for what you've done, that means making the games better; I suggest taking pointers from other games similar to it. Anyways, I wasted too much time with this stupidity, I have a server to set up, and events to prepare for. Hopefully you fix this situation and accept that Steam has abuse policies in place, and if you want those policies to work in your favor, make better games.
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Slave to the Caffeine (@SlavetotheCaff1) reported@SmashUltimateB1 @Zoroarts @Steam It's the easiest way to address the problem. I didn't and wouldn't do it but steam isn't going to budge
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OrwellWasAnOptimist (@moltensnow) reported@Zoroarts @Steam >Makes a very short game with apparently 0 replayabilty. >People refund (their right) >Despite refunding (their right), they recommend & help the game >"StEaM pLeAsE sToP tHeM!1!!" You are the problem, bud.
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Cytlan (@cytlan) reported@Zoroarts @Steam Sounds like you need to make longer games my dude. My suggestion, that's appropriate for your level of creativity: Have 4 arbitrary pauses in the game that each requires at least 30 minutes to pass. Problem solved.
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Szdeba (@szdeban) reported@Zoroarts @Steam This is not a Steam issue, but a game issue. It is necessary to better attract players, replay value, difficulties, special achievements, and so on. And 2 hours is the average demo time.
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SpoocleMacBoogle (@spoocle) reported@Zoroarts @Steam This is so stupid, I just can't. With one tweet, he decided to screw over both buyers and short-game developers at the same time. Your refund rate is tied exclusively to your game! I've been making short games for years, and all of my decent games have a refund rate of 5–7%. Games that are less interesting or worse have a much higher rate. It has nothing to do with length. This is not a widespread issue like you're trying to make it out to be — and you only have ONE such review, after all. Moreover, God forbid Steam listens to you or anyone like you in the future. That would immediately hit short games first. So you want a buyer to take a risk buying a short game from an unknown developer, and on top of that, also have to deal with some refund hassle? Well, congratulations — now they'll think twice before buying such a game. And this is despite the fact that, I repeat, this is not a widespread problem. But I'm sure you know that, and you stirred all this up just to boost your sales, just like other devs did before you. Buddy, you've already made enough money, okay? Why act like evil buyers are exploiting the Steam system and ruining a poor developer with hundreds of thousands of sales? You've made small games yourself before. What, not enough money? Why turn into an AAA company and attack people who have the right to refunds? What's wrong with you? @Zoroarts
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Flamiexfuta (@flamiexfuta) reported@Zoroarts @Steam i mean its like this for a reason, its to protect the consumer from how terrible some devs can be tbh even 2 hours isnt enough for some games not saying ur one, the easiest best way to fix this exact situation is u need to make a longer game. instead of blanket hurt everyone
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Kamina (@nogal909) reported@TheWarTank_YT @Zoroarts @Steam Yeah, if they feel what they paid was too much and they're in time for a refund I'd have 0 problems, since I respect my consumers (I'm a dev btw and 0 problems with this).
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Tom (@tommyownzall) reported@Zoroarts @Steam I found the problem. Make your game have some content so people play it for more than 2 hours.
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GOD BLESS A MIRACLE! (MIRACLES HAPPEN EVERY DAY!) (@BruceMakegoo) reported@Zoroarts @Steam Refunds were added due to a legal issue, so steam might not want to push their luck with refunds and risk a new court case/law that forces a policy that is worse for themselves and/or devs. They have had no issue neutering many other features due to abuse already in the past.
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drakkillen (@drakkillen) reported@Zoroarts @Steam Whats the issue? Its working just as it should
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Yawen (@YawenCh69) reported@Jess_TheVampire @Zoroarts @Steam 604,775 a year. Money isn’t a problem. Can you guys not make up any other argument? You guys are genuinely coping
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Isaac Clarke (@IsaacClarkeFNaF) reported@Zoroarts @Steam For short games, it should me made that the 70 or 80 or 90% "achievement" milestone makes the game unrefundable "because of the 2 hours limit". It should be refundable only if broken or if it's a scam.
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Ryan Watson (@RyanPHPDev) reported@Randomuser22147 @Zoroarts @Steam Agreed. If we have to choose between a 2 hours no question money back on games vs you making a more comprehensive game that people are willing to want keep or play for more than 2 hours, I would say that you are the problem.
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MistahWolfe (@mistah_wolfe) reported@Zoroarts @Steam First of all, SUPER weird that people are trying to bully the dev for this opinion despite it being 100% justified Second, IDK how to fix this because Steam's refund Policy is SO good for gamers. So many games straight up lie these days id never buy without it