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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (55%)
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Online Play (23%)
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Glitches (17%)
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Game Crash (3%)
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Matchmaking (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Volstroff |
Matchmaking | |
| Rennes |
Glitches | |
| Sotteville-lès-Rouen |
Glitches | |
 Mysore |
Sign in | |
| Tours |
Glitches | |
 Andorra la Vella |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Jackson
(@JacksonCarver23) reported
@Steam_Support I have an issue, whenever I restart my computer or the steam client i'm prompted to enter a code for steam guard everytime even though its from the same pc so it should be remembering it (i have it checked).
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Luka Jakobović
(@JakobovicLuka) reported
@Steam_Support I have a problem. Can't log in and it says my email doesn't exist but when I try to make a new account with it it says it already exists.
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John McAleese
(@Skerdan46) reported
@Steam_Support Hi, the customer service I have received during the time my account was hacked is appalling. Steam allowed a hacker to disable my two factor verification and are now saying it is my fault as the hacker stated the phone was stolen.
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keiron
(@keironmann12) reported
from
Royston, England
@Steam_Support Why am I getting emails saying I can’t refund an item what dosent work for a game? Like the one I sent just now I want a refund as it is not working at all
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Hazel Allen
(@Simaholic85) reported
@Steam_Support im having issues logging into my accout. I have changed my password twice and it still says its wrong
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Toník Prchal
(@prchal_tonik) reported
hey @Steam_Support why are the servers down?
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Just Another Cloud
(@JArbosM81) reported
@Steam_Support Got an alert about the game Lust from Beyond (which I had in my wishlist) being released at a discount, but upon clicking to acces the gam store page, Steam shows an error message, asaying the item can't be found. Is the game unavailable in Spain?
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AFC_ESSY
(@salisbury_da) reported
@Steam_Support having issues signing into my account ive changed the password but sayin it is incorrect and now has told me to contact steam support please help i wana play @FootballManager
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TeamCaffeine
(@TeamCafeen) reported
Yo, @Steam, you ok, bro? We can't login. @Steam_Support you want to see what's up with all of us who can't log on to Steam right now?
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Senschey
(@Senschey) reported
@Steam_Support is everything allright? my gf and me just got kicked out of Steam while playing. we both restarted but cant login :/
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Seumas_CSk
(@Hammer) reported
@DestinyTheGame @Steam_Support what is up with the stability tonight? Three of us alternating between the game dropping and chat dropping. Frequent steam errors as well.
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Pascal bough
(@shinorgarba) reported
@Broadbelt23 @Steam_Support I also got hacked, these support services aren’t doing anything, send a DM to @DaveCyberHelp on instagram, they’ll help fix your account fast!
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Shahd Kamal
(@Summer_1883) reported
Steam not working connection error @Steam @Steam_Support
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Catharsis
(@x_xgoffyx_x) reported
@Steam_Support Hello why cant i log into ANYTHING. Fix your servers.
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DupeFortGaming
(@DupeFort) reported
Wow. @Steam_Support is HORRIBLE! I wanted to get in contact with an account issue. Started clicking through links on the support page. All they just do is redirect me to my account page, which doesn't help at all. I guess that's one way of cutting down on support tickets.
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Kyle P
(@therealbrobie) reported
@_Sabach @Steam_Support @valvesoftware Yeah that's what I've always done or just waited and used on desktop. Just wondering if anyone found a workaround so I don't have to sign in again elsewhere haha
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louis kimberly
(@Jimmie_innie) reported
@Broadbelt23 @Steam_Support It was the same kind of issues I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @dark_hack9162
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TheLastCadian
(@Ben07964647) reported
@Steam_Support hi, currently whenever I launch steam its saying unable to connect to steam, no other application is having issues and no filters on the router are blocking connection to steam, any possibility the issue is your side?
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Denyah
(@Denyah_) reported
what if i 😳 streamed with a broken index controller 😳 because its been 2 weeks since valve got back to me 😳 @Steam_Support please get back to me 😳
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american hombre
(@SeeMyCleverName) reported
@Steam_Support Was the "1 month trial" false advertising? I was charged after 27 days into a "1 month trial" for a subscription that I made a good faith effort to cancel BEFORE the month was over for games I never played. Please fix your company's mistake
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LogZapper
(@LogZapper) reported
@Steam_Support I can't login to my account because your steam guard isn't sending me nothing please help me and if need I will contact your email with the details
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Brandon
(@FrEaKiShTaUnT) reported
@Steam_Support is anyone working on the @TESOnline login error? I haven't seen any fixes posted yet
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Manu
(@Manu28604435) reported
Unable to purchase Metro Exodus Gold edition. Payment gateway Novoplay for debit cards is not working properly. @Steam @Steam_Support
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HELP CENTRE🧑🏿💻
(@EmeraldPaschal8) reported
@Skerdan46 @Steam_Support It’s a free service
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oce souscôtée
(@oceanekeiser) reported
@ridarvfx @Steam_Support I also got hacked, these support services aren’t doing anything, send a DM to @DaveCyberHelp on instagram, they’ll help fix your account fast!
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LostinSouls
(@XGHOSTMUNCHERX) reported
@Steam_Support Your site is having issues, "There have been too many login failures from your network in a short time period. Please wait and try again later.
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american hombre
(@SeeMyCleverName) reported
@Steam_Support I'm having an issue that isn't being resolved by your normal support (HT-63Q2-FW42-925B). I signed up for a 1 month trial and got charged again 27 days after the initial purchase. 27 days is NOT a 1 month trial. Please help
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Aaliyah
(@Aaliyah9594) reported
@TheDaneH3 @Steam_Support My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @cyberbrainsecurity1 on Telegram and they were so helpful and reliable. They can help you
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Tiffany Pauling
(@tiffjeanpaul) reported
@Steam_Support very frustrated right now. After 1 month of back and forth about the index, we received a replacement only for it to not work within 15 min of use. I want a phone number or instant msg to call rather than waiting days between responses and crash reports.
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ysfsensei
(@ysfsensei) reported
@Alirizabassoy @Steam_Support @EASPORTS some tr gamer problems