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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Problems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
- Sign in (54%)
- Glitches (24%)
- Online Play (17%)
- Game Crash (2%)
- Matchmaking (1%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Glitches | 3 days ago |
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Sign in | 8 days ago |
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Glitches | 9 days ago |
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Sign in | 9 days ago |
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Glitches | 9 days ago |
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Matchmaking | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Caribouwu (@karibuwu) reported@BryceGuilbert @Zoroarts @Steam For me the test is for those who can only think with dichotomies and blame "If we changed things to accommodate you it might get worse in general so you should stop being so selfish. Go suffer in silence." No compromise? This problem isn't unique and complex
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ChronoTriggered (@CybrSloth) reported@Zoroarts @Steam Well, im a EU citizen and steam is required by law to offer this refund. Fix your game or stop complaining when people use their legal rights
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Ken (@Ken_Allaga) reported@Zoroarts @Steam Add an Achievement. Easy fix to this behavior, Valve can adjust the refund to not be eligible if you've played for long enough to actually get it. For shorter games obviously.
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Devils Advocate (@M3ta_Save) reported@Zoroarts @Steam They should check the profile to see if the game has been completed before they issue a refund... It be really easy just check for the steam trophy linked to the games Completion if it's presant deny the refund.
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Somni (@Angel4466889) reported@Zoroarts @Krazerack @Steam Steam doesn’t have devs it loves its consumer base genuinely just make a longer game and its not a problem
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🔞🎈Yttreia🎈🔞 (@Yttreia) reported@Zoroarts @Steam Funny that this is effectively the same as a pretty widespread issue back in the day. Game publishers got mad at people renting and beating their games instead of actually buying the game, so they made their games harder/longer to make it so renting isn't worth it as much.
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Sepamoa (@sepamoanon) reported@Zoroarts @Steam Did you try making better games? 'cause the game you're talking about is stupidly short while not even being good and having quite a lot of issues.
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Karunas👑 (@karunasexe) reported@Zoroarts @Steam Sounds like a you problem
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SUPER SAM (@FlippantNomad) reported@Zoroarts @Steam Seems like the ez fix would be making more than 2 hrs of content. Certainly easier than having valve waive consumer rights to accommodate your 30 minutes of gameplay
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Dingo Love Simulator (@dingoman5001) reported@Zoroarts @Steam I'm sorry but that is your problem for making a game with barely a triple-digit minute runtime
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Yawen (@YawenCh69) reported@Vetrix22 @Zoroarts @Steam $1 for an hour of fun? Yeah- that’s a good deal. No one said games like that are at risk here. I haven’t done that to an indie developer- that’s cruel. Games like MiSide are fun. Worth the money. Not gonna refund. (Although it was beaten in like an hour) Games that charge AAA title prices that end in under an hour or two is unacceptable- I will refund. I’ve done it before and I’ll do it again with a cute smile. Money isn’t the problem- the principal of the situation is.
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Matt☆Kenzaro (@Kenzaro_) reported@Zoroarts @Steam If your game can be finished in less than 2 hours for someone that never played it previously, that's on you. Refunds are made to be able to return the product if there's an issue or if not following expectation. 2 hours of gameplay is too short for some people
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Infowarrior 1984 (@Juan_c_rodr) reported@PlayStation I reject the all digital future pushed by the WEF. If that future comes into fruition, the future of gaming should belong to @Steam. I simply don't trust Playstation thanks to previous censorship, woke tendency in the company, dynamic pricing, bad customer service, etc. #FSONY!
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Sheldon, the Dentally Challenged (@sheldonlv30) reported@Zoroarts @Steam there's no way of doing that without developers exploiting it to make their games un-refundable. its just one of those things that can negatively effect either party, and its better to risk issues to developers than consumers
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Dani (@sqronce) reported@Zoroarts @Steam Yeah, I think that sucks, though I'm not sure if there is a better system for Steam to have. I dunno if they'd be able to have second pool of games with a different refund policy without causing too much broad confusion. Though I've put very little thought into the problem.
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KasherAkasha (@AkebiAkira) reported@Indulgence82 @Zoroarts @Steam “Skill issue” Lowkey I think you should kill yourself
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Unsacred (@Unsacredx77) reported@CrimsonDesert_ @Steam So I'm not sure but maybe the developers can look into what's causing the issue with the lighting and scaling. Running a 5070 RTX 32 GB of RAM and still having issues with running the game in DLSS and DLAA on Max settings above cinematic if possible. The lighting and scaling look blotchy and pixelated but this is something that didn't happen when the game had come out. The only way that I can get the game to look good is to disable all upscaling which includes the two that I've mentioned above.
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Demielle Tournes 🧩📷 VT (Otokonoko👗) (@DemieTournes) reported@TheRealJTV4K60 @Steam And what ******** this has to do with Sony's anti consumer practices? 99% the issue here is about Sony having ****** practices by revoking licenses and closing their older stores without having proper backwards compatibility. And for what do you want those PS5 pro specs? to run badly optimized ****** bloated PS5 exclusives? Also PC is an open ended platform with multiple storefronts and ways to own your games. Seriouysly, you low IQ neanderthals can barely breath with how deep sony's **** is inside your throats.
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Carrot King 👑 (@Terkelfisk) reported@Zoroarts @Steam It is weird to refund a game that they liked. But if they didn't like it, then I don't see a problem with them refunding it, even if they completed it. A short game shouldn't be a work around the two hour refund mark that is Steam's policy.
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Aria Amaryllis (@AriaALake) reported@PlayerKirbo @Zoroarts @Steam If they're allowed to do it, then it is a problem with the refund policy. ***** sake y'all are dumb.
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nanu (@chibinanu) reported@Zoroarts @Steam skill issue tbh. make the game longer XD
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Jim Crain (@jcrain1991) reported@FishDeceiver @Zoroarts @Steam This is the easiest fix possible. Add an achievement for completing the game and if you have said achievement you're ineligible for refund. Done and done.
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Szdeba (@szdeban) reported@Zoroarts @Steam This is not a Steam issue, but a game issue. It is necessary to better attract players, replay value, difficulties, special achievements, and so on. And 2 hours is the average demo time.
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Warren Harris (@Skippytmg) reported@DustinEdenYT @steam if they offered a service to allow you to order a physical copy would decimate PSN...
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Oldman Joey (@OldmanJoey77) reported@PlayStation Most of your customers will just go to @Steam. They have better service and the games don't get removed. Good luck with this idea.
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Nagi Night Aspect (@artofizanagi) reported@Zoroarts @Steam That's horrible. If they liked they shouldn't be a problem smh
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Raion 🏳️🌈 (Busy Bee Mode) (@MattWilliamson9) reported@Zoroarts @Steam ....no? Look I'm sorry there are *** holes out there doing this to your game, but that doesn't mean the refund policy is the problem, it's just dumb asses abusing the refund policy (which is against T&C). When someone causes a car crash in their BMW, you don't blame the BMW?
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Bro2Cool (@bro2c00l) reported@harrisuryana @Steam @Ubisoft So here is the solution. Do not run the launcher as an administrator. Close the app. Download cloudflare warp. Select traffic and dns and connect. Reopen the launcher on pc and login. After successfully logging in go to account management, other-
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Ian Fisch - Lead Coder on Kingmakers (wishlist!) (@Ian_Fisch) reported@Zoroarts @Steam I think they should have an option to publish a “short” game with a shorter refund window. The problem is that you’d have to make the player aware of this when he buys, and I don’t think they want to be drawing more attention to the refund policy. That could easily backfire and lead to a higher rate of refund. I don’t have a good solution here.
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smmfhbaldytrips (@UDontLikeSupes) reported@CallofDutyWire @ETGEACOLLEGE Dis you pre ordered it? Because that seems to be the issue. @Steam wouldn't refund me because they said I've played the game for 2 hours lmao