Steam

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Steam Outage Chart 01/12/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (23%)

    Online Play (23%)

  3. Glitches (18%)

    Glitches (18%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyFrankfurt am Main Online Play
United KingdomHigh Wycombe Sign in
FranceSaujon Matchmaking
GermanyHamburg Sign in
FranceBagneux Online Play
United StatesChicago Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • CosCasper Casper (@CosCasper) reported

    Please @Steam can you fix you sms provider for France ... i can't change authenticator to my new phone, i received sms 3 week after, exchange with support will just remove my auth, thanks it's definitely safer

  • Ta11Gra55 Shyam Pain (@Ta11Gra55) reported

    @BeenoxCODPC @battlenet @Steam So many frame drops and every lobby just lags now, was having fun just 2 nights ago, but the last 2 night have been utterly terrible from ur end of the servers No errors just a very unfinished game I again got scammed into buying

  • Techwizard012 Techwizard (@Techwizard012) reported

    @AnnalieseAvery @Steam Hello there , your complaint is been issue, as we’re sorry for the inconvenience on your account. I’m a legal representative from @steam kindly follow back or send a direct message for a quick response

  • JRsenal_ JRsenal (@JRsenal_) reported

    @clairesworld4 @Steam It's pretty straight forward in the options. I've never had any issues getting a refund.

  • MasonDAutistic Mason Dixon Autistic (@MasonDAutistic) reported

    How is it that half of Twitter staff can be fired, features start disappearing, but it still works? Meanwhile I suppose @Steam and @Outlook are fully-staffed and yet none can be bothered solving my issue: Steam verification emails not being delivered to me, so I'm locked out

  • SKCunlimited1 SKCunlimited (@SKCunlimited1) reported

    @Steam Can a support rep please contact me, my hotmail won't recieve the self help verification emails for me to fix my issue, I need my email changed so I can use the self help tools.

  • strawberriem_lk 𝑺𝒕𝒓𝒂𝒘𝒃𝒆𝒓𝒓𝒚 🍓, (@strawberriem_lk) reported

    Is anyone having problems with @Steam not launching @TheSims? Like it says “launching” then goes back to “play”.

  • AlmaOsc03632113 Alma Oscura (@AlmaOsc03632113) reported

    @Steam So after the 7th day , FIFA 23 can launch again. Will @EASPORTSFIFA both compensate by day for all the stress and unnecessary trouble shooting ? This was not the first time this happened!

  • Vinternus Jonathan (@Vinternus) reported

    Oh dear. @Steam I’ve tried to contact you many times regarding an issue I’m having with a game you evidently no longer support. Please contact me.

  • Taumix1 Taumix (@Taumix1) reported

    @valvesoftware @Steam @MSFSofficial Today I decided to use Marketplace Sale and buy EGPH Edingburgh and LFKJ Ajaccio for MFS. I bought LFKJ without any problem - but I had to pay for EGPH twice - the first time I paid Microsoft Points just vanished and MFS didn't download

  • KingWillex The Official King Willex (@KingWillex) reported

    I'm about to unleash allot of ***** Laundry on @Steam and @SteamVR's tech support... If I don't get any good result's soon there's going to be a huge PR problem....

  • Oishfrenos2 Oishfrenos (@Oishfrenos2) reported

    @lbillama @Steam Write a message to allenfixx on Instagram I'm sure he will help you out with your problem on your account and any issue on it would be resolved.

  • PlayerJax1 Jax - #KRNG PlayerJax (@PlayerJax1) reported

    Restarted PC twice, verified the integrity of my game files five times, and still cannot spawn into a game without it crashing. Idk if this is an @InfinityWard thing or a @Steam thing but please for the love of God fix it

  • Bighew1 Bighew (@Bighew1) reported

    @Blizzard_Ent I’m curious why @CallofDuty MWII crashes constantly through the launcher. However those that have it on @Steam don’t seem to have the issue? I’d like a refund so I can purchase it through steam.

  • KingWillex The Official King Willex (@KingWillex) reported

    @steam - Though that's not on your account. I baught and payed for a Valve Index, on April of last year I believe. And by first week's use I have reported that I been having head set issue's that @SteamVR Support isn't doing much good to help me here. -

  • FerociousTwnki Ferocious ******* (@FerociousTwnki) reported

    @2k @Steam swapped from legacy to Stage 2. I press play the button goes blue like it boots up then back to green and nothing happens. This is a sad day for me nothing I did to fix it worked. Can't even report the bug.

  • KingWillex The Official King Willex (@KingWillex) reported

    @steam - I have been Trouble shooting and testing issue salution's for 9 month's till this year started and I'm not getting any where of a new head set. What's the deal?

  • orbdarkness Diamond (@orbdarkness) reported

    @MALDOxMEMES @ATVIAssist @Steam I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • soosh021 soosh02 (@soosh021) reported

    @Steam fix your severs for tf2

  • HugsFilip 6 9 12 1 (@HugsFilip) reported

    @Steam @TeamFortress Fix your **** already.

  • tombalfoort Tom 🪴🪴 🇺🇦🇪🇺 (@tombalfoort) reported

    @Steam every time I want to add my phone number I get an email with the link to confirm. But I always get an error that it already has expired.

  • hwetrade hwe (@hwetrade) reported

    @Steam fix trading please.

  • Ruth32661775 Ruth (@Ruth32661775) reported

    @ratiborzaruba @Steam I can only recommend you to #Adamstech50 on Instagram who was able to help me get mine fixed, wow that guy is extremely a professional in this he fixed mine within some minutes am sure he will help you fix yours too,be careful when contacting anyone apart from him

  • xbeefs jason trook (@xbeefs) reported

    @Steam fix ur trading

  • JRsenal_ JRsenal (@JRsenal_) reported

    @clairesworld4 @Steam Lol daww no problem. Glad I could help. I can see how its not that straight forward sometimes. Lol

  • rusty0101 Rusty - "Quis custodiet ipsos custodes?" (@rusty0101) reported

    @AuthorMilliGib @Steam Disconnect from the home wifi/network, tether to a phone with enough data bandwidth to create the account, then once the account is created, you'll be able to use it on the home wifi/network. I've had a similar problem where my password got entered wrong a couple of times(CapsL).

  • darrenwootton darren wootton (@darrenwootton) reported

    @Steam sort out your systems I’m not getting password reset code I’ve tried 1000 times verification my email don’t work. I’ve used steam for over 10 years never had a problem till today.

  • mad_mat801 mad_mat801 (@mad_mat801) reported

    @wcaulkins @Steam @battlenet I’m on steam and having the problem every game I play.

  • block_shape Block Shape (@block_shape) reported

    @Steam Hello, my profile picture is the last remaining data of an original piece of art I made, can you help me get it downloaded off of the profile? Please help, I don't know what option to select for this issue within steam help? Gaben bless you if you hear my prayer!

  • GeorgeJ46986097 George James (@GeorgeJ46986097) reported

    @lbillama @Steam I had same issues with my account also. It’s quite surprising support system doesn’t work Luckily for me CLOUDMAN_TECH on Instagram helped me, Send him a message he’ll help you.