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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Steam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Steam users through our website.
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Sign in (57%)
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Online Play (22%)
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Glitches (17%)
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Game Crash (3%)
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Matchmaking (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Steam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Amboise |
Sign in | |
 Brighton |
Sign in | |
| Gallardon |
Sign in | |
 Vienna |
Online Play | |
| Bonne-sur-Ménoge |
Sign in | |
| Le Relecq-Kerhuon |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Thiago Simões
(@ThiSimoes) reported
@Steam @Steam_Support What happens to your customer support service that hasn't responded for more than 24 hours?
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Aaronical 🇱🇷
(@Aaronical563) reported
@spiroo_cs @Steam_Support I had a similar hacked problem with my account until Thomas-hackers on Instagram helped me recovered my account
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Zach Hada 🇭🇺🇺🇸
(@HadaZach) reported
@Steam_Support Someone suspended my account, changed my email, I can't put a support ticket so I can't retrieve my account, I'm having trouble creating a new account what ******** am I supposed to do? I wanna play Payday 2.
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Cookie
(@ACookieWasHere) reported
@Steam_Support @Steam uh steam servers down?
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🖤DepressedDrinker87🖤
(@Dr_Alcoholic) reported
@Steam_Support Sup i hape a problem on steam regarding DN
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J-Glove
(@revolG_nadroJ) reported
@Steam_Support I can't login due to captcha failing, and I can't submit a support ticket because I can't login. Where can I submit a support ticket without logging in? The standard support page doesn't have any information on captcha issues
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MuffyDragoon
(@MuffyDragoon) reported
@Steam_Support Please, I need get my account. I'm not have my email account anymore cause it I can't get login steam guard. I need help
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spiroo
(@spiroo_cs) reported
@meztalCS @Steam_Support @daviecsgo Have you had the same problem?
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TheSecretScribe
(@TheSecretScrib1) reported
@Steam_Support thanks for fixing my issue so fast! 🙏. Screw these scammers and what they do!
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The Dead Patriot
(@thedeadpatriot) reported
@Steam_Support just for your awareness... There's been a massive way of people trying to hack people's accounts I've already had two friends that have lost their steam accounts due to this. Fix this now! This is not a drill!
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Bambou
(@BambouTomate) reported
@CSGO @Steam @Steam_Support THERE IS A VALVE SERVER CRASHER ON CSGO MOVE YOUR FAT *** AND FIC IT YOU ***** ! GAME EXIST SINCE 2012 AND YOU CANT FIX A ******* 9YO GLITCH ! FIX YOUR ******* GAME
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Phoenix
(@Phoenix_Medic) reported
@Steam_Support hey im having issue with steam bug when game had 10% off and steam took whole price...excatly it was 20,69-10%(2,30) and i paid 20,69 anyway. And i paid it twice due to steam error. I asked for refund on game and i just want to ask when my money gonne be returned.
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Kassil
(@Xaosopher) reported
@Steam_Support How come y'all still have *so goddamn much trouble* when trying to authorize a payment for something, such that I can generally assume that at least one transaction in twenty is gonna **** up and hang my account for an hour plus?
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hackshots
(@ossamatnt) reported
@Steam_Support hello steam ive been trying to resolve ams issue for the past 2 days and i couldnt:), i have atleast 70 pages on my item listing that got “cancelled by steam” for no reason how can I get back my items! They are worth some money:)! #steamsupport #pubg @Steam
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Altberg
(@DasAltberg) reported
@mighty_claw If theres nothing in Community -> Home -> Dota 2 -> Guides >"Favourited" -> "Subscribed items" and theres also nothing left in your steamcache, then it's not something you´ll be able to fix yourself. In that case, try a Support Ticket at @Steam_Support 's page. Sry Longears :/
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Give Monty Elite
(@GregoryBrownIII) reported
@Steam_Support My friend is able to login to Steam on Steam Client but whenever he attempts to login to Steam on browser it tells him his login is incorrect, even if he is copying character by character with the correct info, his browser refuses to let him login to Steam. Help?
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Yellow Owl
(@TThunderowl) reported
@Steam_Support Every time I try setting up my controller, pressing "button 1" exits the controller setup page in the app. How do I fix this? It recognizes the button, but doesnt save since its acting like I said "cancel"?
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Mateja Ivanov
(@ivanov_mateja) reported
@Steam_Support i have an issue, when i try to enter steam, over the Store and Community sections, it's a black screen, with dark text saying '' Access Denied '', which is Status 403. I have tried everything, from switching my IP acress, to clearing Web Browser Cache. h e l p
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Joey Rollins
(@JoeyRollins1989) reported
@Steam_Support When ever I need to reset my password your verification method always seems to fail @Steam fix this as I have been trying for the pass two hours!!
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Smol Dyk Energie
(@RezoNarte) reported
@Treshtoons @Exilecast @Steam_Support This right here. It's like being contacted about a bank error and being escalated up to "the manager"
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nɑʈhɑn
(@natrueil_) reported
@Steam_Support wtf is this error “disconnected by VAC: cannot play on secure servers” guys I just woke up, didn’t modified any game files, just launched the game to do a wingman, I’m now banned for 2 hours lol, I’ve been playing CS for 4years now, what the heck???
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ananuni
(@harryslittleboa) reported
@Steam_Support pls fix the stardewvalley glitch nobody has been able to play multiplayer for 2 days
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0_o
(@An0therMaker) reported
@Steam_Support would love to be able to submit a ticket unfortunately your entire system is dead... Can't even login offline mode... A bit annoying but I've rarely had problems with your platform
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Everett Crockett
(@CrockettEverett) reported
@Steam_Support I bought ESO and after it downloads it go to an install set up and then does nothing. I asked for a refund but I would rather keep the game is there a fix?
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Jon Dilks
(@Jonny683) reported
@Steam_Support I'm having trouble with my account. Someone hijacked it and tried to scam me to give it back. Can I call and talk to someone?
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Ronald ****
(@agolf_J_Twitler) reported
@Steam_Support So a power hungry mod named Gaby can ban someone for a month? Nice customer service you got there even @EpicGames listens instead of closing then banning for placing a new ticket since the old one can't even be reopened..
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Gary
(@GareeGrimfield) reported
@Steam_Support Hello I have sent in a ticket on this issue already but my purchase of guilty gear strive was disputed by you guys even though the purchase went through on my banks side. The game has pre-purchase bonuses that I dont want to miss, any chance you guys can resolve?
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Kenny
(@kenn_y02) reported
@DropZones420 @Steam_Support @Steam I can help you fix or recover your account, Send a Dm
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Immortalrich
(@Immortalrich94) reported
@Steam @Steam_Support So i tried to purchase "Sea of Thieve" from your store for €39.99 today but for some reason i wasn't able to receive the game and yet the money was taken from my account. What is going to be done to rectify this issue??????
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spiroo
(@spiroo_cs) reported
@MaseN1CS @Steam_Support Yes, nothing had moved, the Steam Guard was broken, changed the email address of the account and the number.