Steam status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

• Sign in (50%)
• Glitches (29%)
• Online Play (16%)
• Game Crash (2%)
• Matchmaking (1%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

City	Problem Type	Report Time
Brionne	Sign in	1 day ago
Clichy	Sign in	2 days ago
Vannes	Glitches	2 days ago
Paris	Online Play	2 days ago
Amiens	Online Play	2 days ago
Paris	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  わためろん (@watamelon23) reported 28 seconds ago

  @Maxim_Drw @Zoroarts @Steam The problem is that a lot of the time the ways devs add extra playtime to get over 2 hours is just by adding pointless padding. I'd rather just have the great 60 or 90 minute game instead of one that is made worse by padding. Thank you friend.

• 
  Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported 5 minutes ago

  @PotatoCrispDip @Steam But Steam is the biggest by far so you're losing an insane amount of money & exposure by not having your game on Steam, and there's no reason to keep the store hostile to short games when there's a simple fix. I don't understand defending keeping it that way.

• 
  Ḛ̴͓̹̫͈̤͈̿́͝ļ̶̖͋͒̉͂̽̃́̈́̽͛l̸͓̬̦̫̩̄͛̾̈́́͑̉͒̈̈́̐͘͝a̵̍ (@m_Crom_m) reported 5 minutes ago

  @prestonjbyrne my twitter 12 (2014) creating an account at 6 makes me 18? my google account is older I watched a minecraft video and it said "hold up a minute!! were not sure how old you are" like **** you don't know @Google b!tches. 22 years @Steam long service badge and they want my id too

• 
  Xenos (Ambassador Of Indie Games) (@WrenchOfChaos) reported 6 minutes ago

  @PotatoCrispDip @Steam I agree that's on them for submitting a short game and acting surprised when they happened, you really just shouldn't submit a short game to Steam in it's current state if you don't want returns, but that doesn't mean it's still a problem that Steam should (and can) fix.

• 
  CynoSideUp 🍳 (@LiquidEffer) reported 8 minutes ago

  @L9FRIENDLYSTYLE @Zoroarts @Steam > Two completely unrelated issues

• 
  熨斗蘭(のしらん) (@Noshiran_game) reported 13 minutes ago

  @Steam_Support @Steam fix plz

• 
  N'Tsuki Tia (@NTsuki_Tia) reported 14 minutes ago

  @Zoroarts @Steam Look, I undertand how it's a problem for you, and a seriously one, but, don't be that person, is not a nice posture to take. Steam refunds used to allow a longer time, them were reduced to 4 hours, and now 2, it sucks people still being able to abuse that, but many games (1/2)

• 
  Nekked Molerat (@nekkedmolerat) reported 17 minutes ago

  @Zoroarts @Steam The problem isn't Steams refund policy.

• 
  Dingo Love Simulator (@dingoman5001) reported 20 minutes ago

  @Zoroarts @Steam I'm sorry but that is your problem for making a game with barely a triple-digit minute runtime

• 
  InquisitorIrene (@OperaOfTheLC) reported 20 minutes ago

  @Zoroarts @Steam That’s such a trashy move, why is 2 hours the standard still? There needs to be better ways to issue refunds rather than just a standard 2 hours.

• 
  Raimyah (@Raimyah) reported 29 minutes ago

  Hey @Steam, I'm having trouble reporting a developer who slipped DLC for their pixelated game behind a $31/month pay wall on Patreon behind your back. Your help site is a little outdated and I've wanted a ticket on this topic for months.

• 
  HowlingHenry (@HowlingFord) reported 31 minutes ago

  @gaersstapa @Zoroarts @Steam He can complain about the system being unfair for short games (it is) but the system is inherently better regardless due to the fact that anyone with tech problems or other limitations can always get their money back after buying a game on steam

• 
  Tuna (@Tiny_Tuna) reported 31 minutes ago

  @Zoroarts @Steam Doesn't seem like it would be very hard for them to fix. If you get a game completion achievement, then no refund. Ezpz.

• 
  Marc (@marcs125) reported 33 minutes ago

  @Zoroarts @Steam Sorry, but respectfully you are the problem. You knew the policy Steam had and released a low value product (low playtime/cost) so you should have expected this. The platform shouldn't cater to you when you create the situation. Make a better product or just accept it.

• 
  Todd (Fox) (@Fox_Todd0370) reported 34 minutes ago

  @Zoroarts @Steam And with games like peak, how would that play with your soultion? Replay-ability seems to be the problem here, but go ahead and continue your cope.

• 
  Caribouwu (@karibuwu) reported 35 minutes ago

  @Kijara42 @Zoroarts @Steam We aren't talking about valid returns here though. We're talking about people abusing the return system to get the game for free like the case in the screenshot. If this were a legitimate pricing problem, then reviews would reflect that and call it out as a bad value. (1/2)

• 
  Rodead (@ProgramRodead) reported 36 minutes ago

  @Pirat_Nation good for them, still not removing it from my ignore list. which admittedly still doesn't mean much as @Steam's store page is still broken. fix your store damn it! @Steam_Support

• 
  Witchmaster (@Witchmaster) reported 38 minutes ago

  @SurvivalGN @ConanExiles For me, the move to UE5 sounded like a bad move. While I do use @Steam to play this, I'm also on Linux which has had a history of issues running Unreal 5 content. I decided to try it out and it just would not run. I restored to the UE4 version frustrated.

• 
  Zenathir (@zenathir) reported 39 minutes ago

  @Riley_McKenna1 @Steam Well, I don't know why steam hates you, but I've had no problems

• 
  TheSoloWolf (@TheSoloWolf7) reported 43 minutes ago

  @Zoroarts @Steam I don’t think they should fix the refund policy I think a way to combat This is make your game longer make your game worth keeping with updates I do agree this is a **** thing to do but steam has a really good refund policy that helps the customer over the company, which is good

• 
  Kamina (@nogal909) reported 45 minutes ago

  @TheWarTank_YT @Zoroarts @Steam Yeah, if they feel what they paid was too much and they're in time for a refund I'd have 0 problems, since I respect my consumers (I'm a dev btw and 0 problems with this).

• 
  🔞AeyerLock🔞 (Commission Open) 1/3 (@Aeyerlock) reported 45 minutes ago

  @_Lukaerd @Zoroarts @Steam i saw that as a problem but there would need to be an appeal process to prove that the developer implemented a scam. That or perhaps developers need to provide proof when and how the achievemnent is aquired and needs to be tested where it functions normally.

• 
  AllahingMutant (@AllahingMutant) reported 46 minutes ago

  @Zoroarts @Steam Skill issue. Your game is the equivalent of a fat chick that puts out on the first date and is a lousy lay on top of that. If people aren't coming back for seconds, that's on you.

• 
  CatMan (@Epik_S07) reported 48 minutes ago

  @Steam on browser its work fine problem in client

• 
  Pouët (@Pouet2) reported 50 minutes ago

  @Steam I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4070 and steam, problem solved!

• 
  tramstalker (@tramstalker) reported 52 minutes ago

  @SlavetotheCaff1 @Zoroarts @Steam brain issue - not every game is 20 hours (neither should be), steam should change it's refund policy for shorter games

• 
  Atomic Brick Studio (@Bitbybrix) reported 52 minutes ago

  Hello @Steam, I bought Sunset Overdrive and Undertale today, but an error occured through my purchase when I bought it. The money was deducted from my card but the Steam app said that the purchase failed due to an incorrect address. I had to redo my purchase for it to work.

• 
  SpaceYeeHaw (@SpaceGirlYeeHaw) reported 52 minutes ago

  @Zoroarts @Steam I hope steam does nothing, you should have made a game that takes longer then the refund time and provide enough content to go past the refund time, if you can't do that then thats your problem.

• 
  Pryn Nea (@prynneahroth) reported 56 minutes ago

  @KazuoSergal @Zoroarts @Steam retard. this isnt a fix. imagine a cashier hands you a cookie and its delicious and you go "im not paying because it was too small'

• 
  L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reported 56 minutes ago

  @LiquidEffer @Zoroarts @Steam Do you typically spend your energy on the problems you have the power to solve or do you complain about issues out of your control publicly This guys spam refreshing his sea of thumbs up reviews and he saw a singular red one and posted this while ignoring ones with real issues