Super Mario Run

Super Mario Run Outage Map

The map below depicts the most recent cities worldwide where Super Mario Run users have reported problems and outages. If you are having an issue with Super Mario Run, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Super Mario Run users affected:

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super-mario-run Hero Image

Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wichita, KS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Super Mario Run Issues Reports

Latest outage, problems and issue reports in social media:

  • philjohnson1209 Phil Johnson 🇺🇸 (@philjohnson1209) reported

    Even Nintendo hasn't been able to have a good track record. Pokemon Go was good, but lasted only a month before the hype died. Mario run is good, but most of it is behind a paywall. And lots of people had an issue with Animal Crossing: Pocket Camp. Same for Mario Kart Tour.

  • Eeve2espeon Sakku Tatsainyo 🐉🐉 (@Eeve2espeon) reported

    @Jadenfire @JosephR56698859 @NintendoAmerica Nintendo made that decision with Mario Run BECAUSE people on mobile devices do waaay to much pirating on them :V especially Android it's a big problem, and nintendo did that to ensure people wouldn't pirate it

  • Aha07Aha07 Aha07 (@Aha07Aha07) reported

    OH NO GUYS THE COPS ARE COMING Hey Sonic! Dash !!!! MARIO RUN!!!!!!! HURRY POKÉMON GO!!!!!!! CRASH IS ON THE RUN!!!!

  • Sonicb00mHHE D.VIN (@Sonicb00mHHE) reported from Eagan, Minnesota

    My Mario 64 replay got 20 stars in, at which point I determined I should probably keep working towards finishing my Black Eagle run in FE3H before Animal Crossing and P5R later this month. Yeah so happy #MarioDay I'm going back to weeb games lol

  • MajinSpitfire majin spitfire (@MajinSpitfire) reported

    @iCrazeiOS Not working with Mario run

  • planpino Planpino (@planpino) reported

    @elliotduby OH NO GUYS THE COPS ARE COMING Hey Sonic! JUMP!!!! MARIO RUN!!!!!!! HURRY POKÉMON GO!!!!!!! CRASH IS ON THE RUN!!!!

  • Masaka__Arienai Fronk (@Masaka__Arienai) reported

    My shift key is broken. The super mario run*.

  • Enes082604 Enes (@Enes082604) reported

    @Jadenfire @BillyTheToilet @NinEverything All mods are scam. Super Mario Run doesn't have any working mods! Super Mario Run is running on servers. You're coins are saved on encrypted servers, so there is no way you could modify it!

  • Fire_Voyager ✸ Voyager (@Fire_Voyager) reported

    @Hamada_520 Yeah, Not even Mario can save a mediocre game, even Mario Run had a lot of trouble. So in the article I wanted to show examples of games that could had a skin of those franchises and still be fun.

  • IzanagiRoo Orbital Chonker (@IzanagiRoo) reported

    Well #SGDQ2021 has broken my brain. Starting a paper mario run by playing zelda oot. Doing crazy stuff till it crashes then swapping cartridges.

  • Taco_Night_ Sky... 2! (@Taco_Night_) reported

    There was definitely a time when Nintendo just let Mario run rampant. Do ANYTHING. Make WHATEVER you want up, have some Goomba OCs, maybe the Koopalings sing, just have fun with it, that's what Mario's about!! Now it's more like "THERE ARE STRICT RULES WHICH CAN NEVER BE BROKEN"

  • krismeetsworld KRIS MEETS W🌎RLD (@krismeetsworld) reported from Doctor Phillips, Florida

    @schmelty @SuperWeenieHtJr So your issue with Smugglers Run is that the buttons are in their accurate spot, as they would be in the films and require you to look back n forth from the viewport and the controls, just like characters would in the movies. FYI: Never seen a four seater Mario Kart before.

  • PoodleSavage SavagePoodle (@PoodleSavage) reported

    @eriktuf @Cakemations1 @Canadianguyehh I'm gonna try to explain this simply. First game. Big sales. 2nd game lower sales. 3rd game even lower sales. Mobile game. Everyone downloaded few paid money. I wouldn't call it a success but mario run 2.0. Now DLC rumors. That's a downhill slope to the third death of Crash.

  • Rennygamergirl 🎮°Renny • GamerGirl™°🎨 (@Rennygamergirl) reported

    @vjw2005 @SyrupBay But at least Daisy appeared in Super Mario Run and Mario Maker which are her 2nd and 3rd Mainline installment appearances. They should just have her show up whenever Peach does so they can fix this mess.

  • VairaBrian Brian Vaira (@VairaBrian) reported

    @gillythekidYT It should have stayed a mobile game. If this was a spinoff title like super Mario run, there'd be no problem, but people have wanted a true sequel for a decade. At least The End is Nigh exists.

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