Super Mario Run Outage Map
The map below depicts the most recent cities worldwide where Super Mario Run users have reported problems and outages. If you are having an issue with Super Mario Run, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Super Mario Run users affected:
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Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wichita, KS | 1 |
| Jewar, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Super Mario Run Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Janssen
(@mttjj) reported
@gruber @twadds This is 100% the issue! I have Mario Run installed and it’s labeled as MARIO RUN. So every time I type the word “Mario” it tries to replace it with all caps. I talk video games with my friends all the time. It’s incredibly annoying.
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Infinite8
(@TinTinfinite) reported
Mario Run is also affected. However Dr. Mario World didn't have the issue (ironic, that the game will shut down in two weeks)
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*Larry Ω
(@Learii) reported
@_Anthony_A_G ya but nintendo never get their IP to anyone but theirself as for mario run, pokemon GO and animals crossing pocket camp they on mobiles because nintendo team up with DeNA when they working on the switch
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Slade Lucas
(@Slade4Lucas) reported
@ENemtsas @DynamoSuperX The issue is that Tour seems much more akin to a spin off, just as Pokemon Go, Mario Run and AC Pocket Camp are. It would be like if they released another Arcade game and people said "look, we got a new Mario Kart game!" Or the same with Home Circuit.
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Orbital Chonker
(@IzanagiRoo) reported
Well #SGDQ2021 has broken my brain. Starting a paper mario run by playing zelda oot. Doing crazy stuff till it crashes then swapping cartridges.
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Canadian Guy Eh
(@Canadianguyehh) reported
@Canada4Canada2 @JELKK11 This so far has beaten mario run, which is HUGE due to Mario being such a figure in the gaming industry. and brushing all crash fans as too childish and toxic to even know what success is is kinda over the top to say.
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Tyler
(@tyler_cfb91) reported
I think the projector is working fine, mom just needs to wait for the sun to go down in order for it to work. My mom has always been so dimwitted. One time she thought that the AV Cords for the Wii would work for the Xbox 360 & assumed that Super Mario Run would work on my Wii U.
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Shawn C
(@Canada4Canada2) reported
@JELKK11 @Canadianguyehh Mario Run had alot of downloads as well. Nobody wanted to pay to do the same thing over and over. It wasn't a success. This will be no different. Crash fans are just too toxic and childish to know what defines success
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Laila
(@LDexter1314) reported
@mariokarttourEN having an issue signing back onto my @NintendoAmerica account with google Authenticator. I launch it and it says codes are invalid. Mario Kart and Mario Run
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jemmabrown
(@jemmabrown) reported
from
Southampton, England
Hey @NintendoUK I uninstalled super Mario run from my iPhone and just re installed it for some nostalgia! It’s weirdly now created a new ‘user’ and won’t let me connect to my Nintendo account. My tickets, buildings etc are also gone! Error 804-3985
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Thousand Year 🚪
(@ThousandYrGames) reported
@Photonerd96 @El_Texicano Now do a Danger Mario run, complete the Trouble Center, fight Atomic Boo, and clear the Pit of 100 Trials.
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Chris @ Crown Tundra
(@Tsukento) reported
@KeikakuKat The problem is how they go about monetizing it. They tried the buy a game method and it didn't work well for Super Mario Run.
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Rufus
(@HylianEmo24) reported
Welp, Super Mario Run is broken and keeps getting an error occurred I don't wanna uninstall in case the game will not be compatible with my phone The WHOLE REASON I got a new phone was to play games like Animal Crossing Pocket Camp and Mario Kart Tour again 🥲 This is rude!!
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☔🌈
(@nebuloved) reported
I'm trying out Mario Kart Tour and Mario Run to distract myself from how I'm feeling... I'm not sure if it's working.
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Entropy
(@Da_Big_Cheez) reported
@_kairy_draws_ Everyone being all upset about the crack not healing, just give him a 1-up and make mario run into him while he's using the Star invincibility. He then respawns due to the 1-up perfectly fine, problem solved. Unless he likes the aesthetic of having a shattered ******* skull.
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