Super Mario Run Outage Map
The map below depicts the most recent cities worldwide where Super Mario Run users have reported problems and outages. If you are having an issue with Super Mario Run, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Super Mario Run users affected:
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Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Super Mario Run Issues Reports
Latest outage, problems and issue reports in social media:
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Laila
(@LDexter1314) reported
@mariokarttourEN having an issue signing back onto my @NintendoAmerica account with google Authenticator. I launch it and it says codes are invalid. Mario Kart and Mario Run
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Gene Park
(@GenePark) reported
@JeffGrubb It’s funny to see that crash freak out post imagining playing Mario on other platforms. I played super Mario run on iPhone just fine mentally I was just more mad it wasn’t a better game lol
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Fronk
(@Masaka__Arienai) reported
My shift key is broken. The super mario run*.
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idk i'm just here
(@akiiame) reported
@rmgraphics_ true, I've never had an issue with that render. but the mario run render just slapped an anime mouth on him and called it a day.
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Larry Dragospiro
(@koopa_larry) reported
@AidenRS139 Mario Kart Tour= too many Marios Fire Emblem Hereos= Never played Animal Crossing Pockets Camp= uuuuh. Too much slow. Super Mario Run= Why I have to pay for playing?
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Goodspeed
(@HindianOnTwitch) reported
@bair54096307 @TheNCSmaster @Mevans2703 Now you're insulting me because I have used logic to breakdown your personal issues with the game. Idk how long you played or how much you paid but I don't feel you're qualified to judge based on what you're saying. This isn't Dr mario or mario run, MKT has been great.
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Stuffily
(@stuffilyagain) reported
i meant mario run but im not gonna fix it
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Hiccup
(@HiccupJul) reported
really stupid that they won't enable offline usage. this is why i never bought (and therefore cannot play) super mario run - eventually, the game is going to stop working if someone doesn't develop an unofficial server emulator. and that's not been done for SMR yet.
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Ser Dumbass of the ******* realm
(@randomcitizen49) reported
WHAT WAS THAT PAPER MARIO RUN WHAT ******** JUST HAPPENED??? ******* 75 hammers and then crash the game and then credits? Bc he played OoT first? N64 is wild
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jemmabrown
(@jemmabrown) reported
from
Southampton, England
Hey @NintendoUK I uninstalled super Mario run from my iPhone and just re installed it for some nostalgia! It’s weirdly now created a new ‘user’ and won’t let me connect to my Nintendo account. My tickets, buildings etc are also gone! Error 804-3985
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☔🌈
(@nebuloved) reported
I'm trying out Mario Kart Tour and Mario Run to distract myself from how I'm feeling... I'm not sure if it's working.
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Slade Lucas
(@Slade4Lucas) reported
@ENemtsas @DynamoSuperX The issue is that Tour seems much more akin to a spin off, just as Pokemon Go, Mario Run and AC Pocket Camp are. It would be like if they released another Arcade game and people said "look, we got a new Mario Kart game!" Or the same with Home Circuit.
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Thousand Year 🚪
(@ThousandYrGames) reported
@Photonerd96 @El_Texicano Now do a Danger Mario run, complete the Trouble Center, fight Atomic Boo, and clear the Pit of 100 Trials.
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𝗦𝗦𝗟𝟮𝟬𝟬𝟰
(@SSL_2004) reported
@AmiStarZX @YungMugiwara_ The issue I have is that we have no evidence that the clown car is CURRENTLY moving at those speeds in Super Mario Run, or that it can even go that fast in the first place given the jump cut in Mario Party.
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Yonder
(@yonder_yoshi) reported
@TamaTheYoshi @LinkyYoshi19 Yes, Super Mario Run is actually really fun. I 100% it. Its no gacha game, unlikr Mario Kart Tour, it doesnt make progression slow in the name of inapp purchases. It lets you do world 1 and toad rally (with only red and green toads) for free else 10 US$ to unlock full version.
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