Super Mario Run status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Super Mario Run reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Super Mario Run Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Majewra in Clock Town (@Majewra) reported 1 minute ago

  @Rei_Sh0 I'm well aware of all issues with Sonic 06, but it's usually considered the worst Sonic game even though a most of them suck. Mario Run is usually considered the worst Mario game, which is why I compare them. I don't count games like Hotel Mario.

• 
  Jarno Eskola (@jaeskola) reported 2 minutes ago

  Hi, I have a problem with Super Mario Run (Android). I try to link the app to a Nintendo Account but an error message appear. The support code is 804-7912.

• 
  KRIS MEETS W🌎RLD (@krismeetsworld) reported 3 minutes ago from Doctor Phillips, Florida

  @schmelty @SuperWeenieHtJr So your issue with Smugglers Run is that the buttons are in their accurate spot, as they would be in the films and require you to look back n forth from the viewport and the controls, just like characters would in the movies. FYI: Never seen a four seater Mario Kart before.

• 
  🎮°Renny • GamerGirl™°🎨 (@Rennygamergirl) reported 3 minutes ago

  @vjw2005 @SyrupBay But at least Daisy appeared in Super Mario Run and Mario Maker which are her 2nd and 3rd Mainline installment appearances. They should just have her show up whenever Peach does so they can fix this mess.

• 
  Sakku Tatsainyo 🐉🐉 (@Eeve2espeon) reported 5 minutes ago

  @Jadenfire @JosephR56698859 @NintendoAmerica Nintendo made that decision with Mario Run BECAUSE people on mobile devices do waaay to much pirating on them :V especially Android it's a big problem, and nintendo did that to ensure people wouldn't pirate it

• 
  D.VIN (@Sonicb00mHHE) reported 6 minutes ago from Eagan, Minnesota

  My Mario 64 replay got 20 stars in, at which point I determined I should probably keep working towards finishing my Black Eagle run in FE3H before Animal Crossing and P5R later this month. Yeah so happy #MarioDay I'm going back to weeb games lol

• 
  Ke-Niceeee (@KeSosaaa) reported 9 minutes ago

  @JJ_300_ @daewaex2 lol I watched Mario run off 30 seconds, call a timeout then punt, them issues *****, be real

• 
  Daniel Kaszor (@dkaszor) reported 15 minutes ago

  @Patrick_ORourke I think the problem that Mario Run had was that it was designed for an era of mobile games that had already passed by 2016. Think it could have been huge if it had come out, say, three years earlier.

• 
  Treeborn Donkus (@poondonkus) reported 15 minutes ago

  Both of these games are just inferior incarnations of their console versions, and everyone knows it. Meanwhile, nobody liked Super Mario Run, and nobody noticed Dr. Mario World. The issue is that, yes, casuals play mobile games. But casuals don't spend money, either.

• 
  nathan (parody) (@flurryboi) reported 22 minutes ago

  @ArloStuff Nintendo has not put out a single bad mobile game recently except maybe Pikmin Bloom. The problem comes from people expecting a console game level of depth from said mobile games, which was never the intent. MK Tour, Mario Run, PKMN GO, FE Heroes, etc were all good mobile games

• 
  Laila (@LDexter1314) reported 23 minutes ago

  @mariokarttourEN having an issue signing back onto my @NintendoAmerica account with google Authenticator. I launch it and it says codes are invalid. Mario Kart and Mario Run

• 
  Matt Beardmore (@MatthewB_03) reported 24 minutes ago

  @AlaO_kun @Fredrikspelarsp Sonic Dash only had like one or two different levels and no sense of progression Mario Run offered a full game but only if you paid, which as a mobile game, isn't appealing. Crash on the Run could stay alive for years like Sonic Forces Speed Battle, assuming it gets updates

• 
  Chris @ Crown Tundra (@Tsukento) reported 25 minutes ago

  @KeikakuKat The problem is how they go about monetizing it. They tried the buy a game method and it didn't work well for Super Mario Run.

• 
  Fronk (@Masaka__Arienai) reported 26 minutes ago

  My shift key is broken. The super mario run*.

• 
  路地猫 🦋✨ (@alleycat_127) reported 28 minutes ago

  This douche really thinks that mario run by Nintendo, a company that took money away from a Etika funraiser, refused to fix their joy-con functionality even after thousands of compliants and still continues to DMCA content creators, is more better than sonic games run by SEGA??

• 
  ☔🌈 (@nebuloved) reported 29 minutes ago

  I'm trying out Mario Kart Tour and Mario Run to distract myself from how I'm feeling... I'm not sure if it's working.

• 
  That Sam Guy (@StingX2) reported 29 minutes ago from Collingswood, New Jersey

  That was a fun stream of the mario series, the highlight being that Mario 1 run. World 5 was an issue, but I 1 shotted 6. 7 wasn't terrible, and 8 gave me issue but 1 shotted 8-4 on the first go with 1 life left. woo

• 
  Julian A. Silva (@manofdays39) reported 29 minutes ago

  I can only imagine someone in Nintendo going, “We put her in Smash! And Super Mario Run! We even gave her a Crash Bandicoot double jump! We’re only human, you fanatics!”

• 
  AndrewFBR #RemakeTwinsanity (@AlternateFbr) reported 34 minutes ago

  There has one guy at Nintendo who just REALLY loves Mario Run, against all reason this game is somehow still randomly getting new updates and its amazing. I wish that guy at Nintendo also really loved Crash Twinsanity and randomly made a full remake of it......

• 
  Slade Lucas (@Slade4Lucas) reported 35 minutes ago

  @ENemtsas @DynamoSuperX The issue is that Tour seems much more akin to a spin off, just as Pokemon Go, Mario Run and AC Pocket Camp are. It would be like if they released another Arcade game and people said "look, we got a new Mario Kart game!" Or the same with Home Circuit.

• 
  . (@ivipostingstuff) reported 36 minutes ago

  @DanoDino86 @M1ster_Kevin @Wario64 tbf the problem with Mario Run wasn't the fact that it costed money, but the absurdly high price for mobile standards luckily, the game often went on sale to a way more reasonable $5

• 
  - ̗̀ Tuddy ̖́- (@tudsworthington) reported 38 minutes ago

  @ZFighterAmuro @HatokTalk Love how at least when I last used iOS, most of the top reviews of Mario Run had words to the effect of "scam" in them. On an app store that has a serious and ever-present problem with actual scam apps.

• 
  Cart McCloud (@CartridgeGames) reported 39 minutes ago

  Super Mario Run is very good with Tezuka and Miyamoto both seemingly involved and massive mainstream marketing - underperformed Animal crossing had to be rebooted since it wasn’t working out, still didn’t work out. Fire emblem is their only success and it’s awful

• 
  Stuffily (@stuffilyagain) reported 40 minutes ago

  i meant mario run but im not gonna fix it

• 
  Kevin Kess (@klkjr) reported 40 minutes ago

  If Nintendo were to port games like Super Mario Run, Mario Kart Tour, and yes, Dragalia Lost over to the Switch (or their next home console) rather than shutting any of the mobile servers down, would you buy or download them? Would you want them to do this?

• 
  Kazam (@_M_A_K_1) reported 41 minutes ago

  @TweaksSupport @ahmedmakls It does not work for any of my apps. Apps are: Mercedes me, Sparkasse (Banking App), Sky Go, Mario Kart, Mario Run. Nothing is working. Auxi pack is not installed, spark dev repo exist. What is wrong?

• 
  Stuff (@UltSonic7) reported 44 minutes ago

  @_RemixProtocol_ @mariokarttourEN Will people buy it though? That’s the problem with phone users. They play if free but not if paid. Not many bought super Mario run and probably the same for animal crossing pocket camp. Therefore they had to use micro transactions to get money in some way.

• 
  uhhhhhhh (@verge2pogenos) reported 47 minutes ago

  seeing mario run tweets on the timeline, cannot believe nintendos plan to revive it is working

• 
  jemmabrown (@jemmabrown) reported 49 minutes ago from Southampton, England

  Hey @NintendoUK I uninstalled super Mario run from my iPhone and just re installed it for some nostalgia! It’s weirdly now created a new ‘user’ and won’t let me connect to my Nintendo account. My tickets, buildings etc are also gone! Error 804-3985

• 
  Majewra in Clock Town (@Majewra) reported 60 minutes ago

  @Rei_Sh0 I'm well aware of all issues with Sonic 06, but it's usually considered the worst Sonic game even though a most of them suck. Mario Run is usually considered the worst Mario game, which is why I compare them. I don't count games like Hotel Mario.