Super Mario Run status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Super Mario Run reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Super Mario Run Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Battle 🦥 (@jasontbattle) reported 10 minutes ago

  @RichardPrince_ Yea I have two builds a pg that has 99 perimeter defense and 99 steal and all the badges and people still dribble into me and no penalty…sometimes I get steals but it needs to happen more or they should bobble the ball not Mario run into me Game is just broken

• 
  Hiccup (@HiccupJul) reported 11 minutes ago

  really stupid that they won't enable offline usage. this is why i never bought (and therefore cannot play) super mario run - eventually, the game is going to stop working if someone doesn't develop an unofficial server emulator. and that's not been done for SMR yet.

• 
  Majewra in Clock Town (@Majewra) reported 13 minutes ago

  @Rei_Sh0 I'm well aware of all issues with Sonic 06, but it's usually considered the worst Sonic game even though a most of them suck. Mario Run is usually considered the worst Mario game, which is why I compare them. I don't count games like Hotel Mario.

• 
  jemmabrown (@jemmabrown) reported 13 minutes ago from Southampton, England

  Hey @NintendoUK I uninstalled super Mario run from my iPhone and just re installed it for some nostalgia! It’s weirdly now created a new ‘user’ and won’t let me connect to my Nintendo account. My tickets, buildings etc are also gone! Error 804-3985

• 
  Phil Johnson 🇺🇸 (@philjohnson1209) reported 15 minutes ago

  Even Nintendo hasn't been able to have a good track record. Pokemon Go was good, but lasted only a month before the hype died. Mario run is good, but most of it is behind a paywall. And lots of people had an issue with Animal Crossing: Pocket Camp. Same for Mario Kart Tour.

• 
  Jarno Eskola (@jaeskola) reported 17 minutes ago

  Hi, I have a problem with Super Mario Run (Android). I try to link the app to a Nintendo Account but an error message appear. The support code is 804-7912.

• 
  路地猫 🦋✨ (@alleycat_127) reported 20 minutes ago

  This douche really thinks that mario run by Nintendo, a company that took money away from a Etika funraiser, refused to fix their joy-con functionality even after thousands of compliants and still continues to DMCA content creators, is more better than sonic games run by SEGA??

• 
  Kevin Kess (@klkjr) reported 25 minutes ago

  If Nintendo were to port games like Super Mario Run, Mario Kart Tour, and yes, Dragalia Lost over to the Switch (or their next home console) rather than shutting any of the mobile servers down, would you buy or download them? Would you want them to do this?

• 
  SavagePoodle (@PoodleSavage) reported 27 minutes ago

  @eriktuf @Cakemations1 @Canadianguyehh I'm gonna try to explain this simply. First game. Big sales. 2nd game lower sales. 3rd game even lower sales. Mobile game. Everyone downloaded few paid money. I wouldn't call it a success but mario run 2.0. Now DLC rumors. That's a downhill slope to the third death of Crash.

• 
  Minty (@MintyIndustrial) reported 32 minutes ago

  Phew thank god I’m not the only one who appears to be having problems with the App Store. I wonder what ******** happened. I thought a lot of the things I was searching for was deleted. The only stuff that popped up was Super Mario Run

• 
  Larry Dragospiro (@koopa_larry) reported 35 minutes ago

  @AidenRS139 Mario Kart Tour= too many Marios Fire Emblem Hereos= Never played Animal Crossing Pockets Camp= uuuuh. Too much slow. Super Mario Run= Why I have to pay for playing?

• 
  Fronk (@Masaka__Arienai) reported 35 minutes ago

  My shift key is broken. The super mario run*.

• 
  KRIS MEETS W🌎RLD (@krismeetsworld) reported 36 minutes ago from Doctor Phillips, Florida

  @schmelty @SuperWeenieHtJr So your issue with Smugglers Run is that the buttons are in their accurate spot, as they would be in the films and require you to look back n forth from the viewport and the controls, just like characters would in the movies. FYI: Never seen a four seater Mario Kart before.

• 
  ☔🌈 (@nebuloved) reported 41 minutes ago

  I'm trying out Mario Kart Tour and Mario Run to distract myself from how I'm feeling... I'm not sure if it's working.

• 
  Laila (@LDexter1314) reported 41 minutes ago

  @mariokarttourEN having an issue signing back onto my @NintendoAmerica account with google Authenticator. I launch it and it says codes are invalid. Mario Kart and Mario Run

• 
  Entropy (@Da_Big_Cheez) reported 42 minutes ago

  @_kairy_draws_ Everyone being all upset about the crack not healing, just give him a 1-up and make mario run into him while he's using the Star invincibility. He then respawns due to the 1-up perfectly fine, problem solved. Unless he likes the aesthetic of having a shattered ******* skull.

• 
  Canadian Guy Eh (@Canadianguyehh) reported 43 minutes ago

  @Canada4Canada2 @JELKK11 This so far has beaten mario run, which is HUGE due to Mario being such a figure in the gaming industry. and brushing all crash fans as too childish and toxic to even know what success is is kinda over the top to say.

• 
  Chris @ Crown Tundra (@Tsukento) reported 46 minutes ago

  @KeikakuKat The problem is how they go about monetizing it. They tried the buy a game method and it didn't work well for Super Mario Run.

• 
  gulag torture methods that go hard 🇺🇦 (@LilyKangaroo) reported 47 minutes ago

  @somari8591 Fair enough but like it still doesn’t fix the issue that Mario is just as nostalgia heavy as Sonic a lot of the time. Let’s not forget NSMB exists. Or 3D World. Or Mario Run.

• 
  Cart McCloud (@CartridgeGames) reported 48 minutes ago

  Super Mario Run is very good with Tezuka and Miyamoto both seemingly involved and massive mainstream marketing - underperformed Animal crossing had to be rebooted since it wasn’t working out, still didn’t work out. Fire emblem is their only success and it’s awful

• 
  Majewra in Clock Town (@Majewra) reported 51 minutes ago

  @Rei_Sh0 I'm well aware of all issues with Sonic 06, but it's usually considered the worst Sonic game even though a most of them suck. Mario Run is usually considered the worst Mario game, which is why I compare them. I don't count games like Hotel Mario.

• 
  Jesse 🖥️ (@Jesse4060) reported 53 minutes ago

  @Mevans2703 @Kutairo_ Just checked, no where on the Mario wiki, nor the normal wiki, does it say Super Mario Run is a mainline game. Mario Kart Tour’s entry on the Mario wiki does, however the reference for it links to an error page so...

• 
  - ̗̀ Tuddy ̖́- (@tudsworthington) reported 54 minutes ago

  @ZFighterAmuro @HatokTalk Love how at least when I last used iOS, most of the top reviews of Mario Run had words to the effect of "scam" in them. On an app store that has a serious and ever-present problem with actual scam apps.

• 
  Daniel Kaszor (@dkaszor) reported 56 minutes ago

  @Patrick_ORourke I think the problem that Mario Run had was that it was designed for an era of mobile games that had already passed by 2016. Think it could have been huge if it had come out, say, three years earlier.

• 
  Planpino (@planpino) reported 56 minutes ago

  @elliotduby OH NO GUYS THE COPS ARE COMING Hey Sonic! JUMP!!!! MARIO RUN!!!!!!! HURRY POKÉMON GO!!!!!!! CRASH IS ON THE RUN!!!!

• 
  That Sam Guy (@StingX2) reported 56 minutes ago from Collingswood, New Jersey

  That was a fun stream of the mario series, the highlight being that Mario 1 run. World 5 was an issue, but I 1 shotted 6. 7 wasn't terrible, and 8 gave me issue but 1 shotted 8-4 on the first go with 1 life left. woo

• 
  Stuff (@UltSonic7) reported 58 minutes ago

  @_RemixProtocol_ @mariokarttourEN Will people buy it though? That’s the problem with phone users. They play if free but not if paid. Not many bought super Mario run and probably the same for animal crossing pocket camp. Therefore they had to use micro transactions to get money in some way.

• 
  Yonder (@yonder_yoshi) reported 1 hour ago

  @TamaTheYoshi @LinkyYoshi19 Yes, Super Mario Run is actually really fun. I 100% it. Its no gacha game, unlikr Mario Kart Tour, it doesnt make progression slow in the name of inapp purchases. It lets you do world 1 and toad rally (with only red and green toads) for free else 10 US$ to unlock full version.

• 
  Treeborn Donkus (@poondonkus) reported 1 hour ago

  Both of these games are just inferior incarnations of their console versions, and everyone knows it. Meanwhile, nobody liked Super Mario Run, and nobody noticed Dr. Mario World. The issue is that, yes, casuals play mobile games. But casuals don't spend money, either.

• 
  Aha07 (@Aha07Aha07) reported 1 hour ago

  OH NO GUYS THE COPS ARE COMING Hey Sonic! Dash !!!! MARIO RUN!!!!!!! HURRY POKÉMON GO!!!!!!! CRASH IS ON THE RUN!!!!