Super Mario Run status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Super Mario Run reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Super Mario Run Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jarno Eskola (@jaeskola) reported 4 seconds ago

  Hi, I have a problem with Super Mario Run (Android). I try to link the app to a Nintendo Account but an error message appear. The support code is 804-7912.

• 
  WabearUltra (@Bearkiddy) reported 41 seconds ago

  @Jadenfire @toucharcade Dude. Mario Run is amazing. New content? Of course not! Wanna do some PVP, probably not, but the mechanics are golden, super responsive and who doesn’t play a Mario game over an over an over and over and over and… I might have a problem haha

• 
  Thousand Year 🚪 (@ThousandYrGames) reported 6 minutes ago

  @Photonerd96 @El_Texicano Now do a Danger Mario run, complete the Trouble Center, fight Atomic Boo, and clear the Pit of 100 Trials.

• 
  Minty (@MintyIndustrial) reported 7 minutes ago

  Phew thank god I’m not the only one who appears to be having problems with the App Store. I wonder what ******** happened. I thought a lot of the things I was searching for was deleted. The only stuff that popped up was Super Mario Run

• 
  Larry Dragospiro (@koopa_larry) reported 7 minutes ago

  @AidenRS139 Mario Kart Tour= too many Marios Fire Emblem Hereos= Never played Animal Crossing Pockets Camp= uuuuh. Too much slow. Super Mario Run= Why I have to pay for playing?

• 
  Canadian Guy Eh (@Canadianguyehh) reported 8 minutes ago

  @Canada4Canada2 @JELKK11 This so far has beaten mario run, which is HUGE due to Mario being such a figure in the gaming industry. and brushing all crash fans as too childish and toxic to even know what success is is kinda over the top to say.

• 
  Enes (@Enes082604) reported 8 minutes ago

  @Jadenfire @BillyTheToilet @NinEverything All mods are scam. Super Mario Run doesn't have any working mods! Super Mario Run is running on servers. You're coins are saved on encrypted servers, so there is no way you could modify it!

• 
  Ser Dumbass of the ******* realm (@randomcitizen49) reported 9 minutes ago

  WHAT WAS THAT PAPER MARIO RUN WHAT ******** JUST HAPPENED??? ******* 75 hammers and then crash the game and then credits? Bc he played OoT first? N64 is wild

• 
  uhhhhhhh (@verge2pogenos) reported 10 minutes ago

  seeing mario run tweets on the timeline, cannot believe nintendos plan to revive it is working

• 
  Matt Beardmore (@MatthewB_03) reported 10 minutes ago

  @AlaO_kun @Fredrikspelarsp Sonic Dash only had like one or two different levels and no sense of progression Mario Run offered a full game but only if you paid, which as a mobile game, isn't appealing. Crash on the Run could stay alive for years like Sonic Forces Speed Battle, assuming it gets updates

• 
  gulag torture methods that go hard 🇺🇦 (@LilyKangaroo) reported 15 minutes ago

  @somari8591 Fair enough but like it still doesn’t fix the issue that Mario is just as nostalgia heavy as Sonic a lot of the time. Let’s not forget NSMB exists. Or 3D World. Or Mario Run.

• 
  Stuffily (@stuffilyagain) reported 18 minutes ago

  i meant mario run but im not gonna fix it

• 
  nathan (parody) (@flurryboi) reported 19 minutes ago

  @ArloStuff Nintendo has not put out a single bad mobile game recently except maybe Pikmin Bloom. The problem comes from people expecting a console game level of depth from said mobile games, which was never the intent. MK Tour, Mario Run, PKMN GO, FE Heroes, etc were all good mobile games

• 
  Fronk (@Masaka__Arienai) reported 20 minutes ago

  My shift key is broken. The super mario run*.

• 
  🌸Nikki Roessler🌷Year of Umamusume!🌸 (@VeloStriker22) reported 21 minutes ago

  Finally, I now have a reason to get back into Mario Run at some point, but I need to download the app onto my phone this time cus it's the only working mobile device I have 🤭

• 
  *Larry Ω (@Learii) reported 25 minutes ago

  @_Anthony_A_G ya but nintendo never get their IP to anyone but theirself as for mario run, pokemon GO and animals crossing pocket camp they on mobiles because nintendo team up with DeNA when they working on the switch

• 
  Matthew Janssen (@mttjj) reported 26 minutes ago

  @gruber @twadds This is 100% the issue! I have Mario Run installed and it’s labeled as MARIO RUN. So every time I type the word “Mario” it tries to replace it with all caps. I talk video games with my friends all the time. It’s incredibly annoying.

• 
  Shawn C (@Canada4Canada2) reported 27 minutes ago

  @JELKK11 @Canadianguyehh Mario Run had alot of downloads as well. Nobody wanted to pay to do the same thing over and over. It wasn't a success. This will be no different. Crash fans are just too toxic and childish to know what defines success

• 
  El Capitan (@CptNintNdo) reported 28 minutes ago

  It’s funny to me how people still complain about micro transactions in free mobile games! If the game was $10 with no micro transactions know one would buy it, look at Mario Run! The consumer has created the problem. The dev’s need to make money if they can’t get any up front 🤷🏽

• 
  Rufus (@HylianEmo24) reported 29 minutes ago

  Welp, Super Mario Run is broken and keeps getting an error occurred I don't wanna uninstall in case the game will not be compatible with my phone The WHOLE REASON I got a new phone was to play games like Animal Crossing Pocket Camp and Mario Kart Tour again 🥲 This is rude!!

• 
  KRIS MEETS W🌎RLD (@krismeetsworld) reported 31 minutes ago from Doctor Phillips, Florida

  @schmelty @SuperWeenieHtJr So your issue with Smugglers Run is that the buttons are in their accurate spot, as they would be in the films and require you to look back n forth from the viewport and the controls, just like characters would in the movies. FYI: Never seen a four seater Mario Kart before.

• 
  Kazam (@_M_A_K_1) reported 32 minutes ago

  @TweaksSupport @ahmedmakls It does not work for any of my apps. Apps are: Mercedes me, Sparkasse (Banking App), Sky Go, Mario Kart, Mario Run. Nothing is working. Auxi pack is not installed, spark dev repo exist. What is wrong?

• 
  jemmabrown (@jemmabrown) reported 38 minutes ago from Southampton, England

  Hey @NintendoUK I uninstalled super Mario run from my iPhone and just re installed it for some nostalgia! It’s weirdly now created a new ‘user’ and won’t let me connect to my Nintendo account. My tickets, buildings etc are also gone! Error 804-3985

• 
  Brian Vaira (@VairaBrian) reported 42 minutes ago

  @gillythekidYT It should have stayed a mobile game. If this was a spinoff title like super Mario run, there'd be no problem, but people have wanted a true sequel for a decade. At least The End is Nigh exists.

• 
  - ̗̀ Tuddy ̖́- (@tudsworthington) reported 43 minutes ago

  @HatokTalk A realisation I just had that’s arguably worse : the lesson Nintendo took from Mario Run wasn’t “the mobile market is broken stop paying it attention”, the lesson they took was to become just as bad as everybody else, if not worse because you know they can do better.

• 
  D.VIN (@Sonicb00mHHE) reported 49 minutes ago from Eagan, Minnesota

  My Mario 64 replay got 20 stars in, at which point I determined I should probably keep working towards finishing my Black Eagle run in FE3H before Animal Crossing and P5R later this month. Yeah so happy #MarioDay I'm going back to weeb games lol

• 
  J 🧣 (@AstralDreams8) reported 50 minutes ago

  @mockeryofortuna I already had 300, then adding my Mario run account to my Nintendo added 100, then I just did daily challenges plus the sign in bonus and got 500 :) it didn’t take much time at all!

• 
  Person108 (@PersonthePerso2) reported 51 minutes ago

  @mr_evaporation I genuinely would rather play Mario Run or Sonic Speed Battle, yeah that last one was grindy but at the same time it felt like I was getting somewhere, when I played Crash on the Run I felt weirdly trapped in a way

• 
  SavagePoodle (@PoodleSavage) reported 51 minutes ago

  @eriktuf @Cakemations1 @Canadianguyehh I'm gonna try to explain this simply. First game. Big sales. 2nd game lower sales. 3rd game even lower sales. Mobile game. Everyone downloaded few paid money. I wouldn't call it a success but mario run 2.0. Now DLC rumors. That's a downhill slope to the third death of Crash.

• 
  M3tr0n0id (@ja_roms08_9) reported 53 minutes ago

  @SuperMarioOOC81 Lmao!! Didn't remember him working out and announcing the Super Mario Run app