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Tata Docomo

Tata Docomo service status: outage reports and connection issues

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Full Outage Map

Tata Docomo Ltd is an Indian mobile network operator, which is a wholly owned subsidiary of Tata Teleservices, founded on November 2008. It is one of India's largest operators with 26.62 million subscribers offering mobile phone and mobile internet service, including voicemail and SMS.

Problems in the last 24 hours

The graph below depicts the number of Tata Docomo reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Tata Docomo users through our website.

  • 100% E-mail (100%)

Community Discussion

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Tata Docomo Issues Reports

Latest outage, problems and issue reports in social media:

  • PraanjalSarmah
    Pranjal Sarmah 🇮🇳 (@PraanjalSarmah) reported

    Respected @RNTata2000 sir please provide us @tatadocomo service again. Reliance, Airtel, Vodafone - Idea are not good enough.

  • abhishekjagasia
    Abhishek Jagasia (@abhishekjagasia) reported

    @tatadocomo your team is filled with inefficient people. payment done on 12th October and all proofs of payment have been sent. Even then , your team has kept our internet disconnected because they are not being able to trace the payment. Please connect. Urgent. #tatadocomo #help

  • jogychacko
    Jogy Chacko (@jogychacko) reported

    @tatadocomo @TataTeleBiz Net is down. Can we ask for just decent connectivity. Nothing more

  • NamrataDixit19
    Namrata (@NamrataDixit19) reported

    @tatadocomo Contact listen or your call center does not help.

  • DrMakasare
    dr.pradeep makasare (@DrMakasare) reported from Hadapsar, Maharashtra

    @tatadocomo,@TRAI been more than 15 yrs loyal customer i got disconnection of my landline phone without prior intimation from tata. Now getting 10-15calls per day about bill payment. you should apologize and clear all my dues.

  • Akkiaks85
    Akash Patil (@Akkiaks85) reported

    @tatadocomo Your customer executive Mr Rajesh says that we do not disturb our seniors from 10am to 7pm for any customer queries, amazing how "supportive" your team is - especially during this difficult times! Highly disappointed

  • White_antelope
    dr reems (@White_antelope) reported

    Is my @tatadocomo sim now @airtelindia ? Who should I contact for a loss of service?

  • jainvikas0
    Vikas Jain (@jainvikas0) reported

    My landline phone is dead since 60 days gave shifting request also but no one is responding on same. Tata teleservices worst service ever. @TataTeleBiz @tatadocomo

  • shaileshku
    shailesh (@shaileshku) reported

    @tatadocomo broadband connection was down during lockdown last year. Due to constant phonecalls I paid though amount was not owed. I still get reminder calls for payment... feeling harassed and cheated. Not expected from a TATA company.

  • santuck
    Santosh (@santuck) reported

    @tatadocomo I am in USA and my area pin code is 68901. May I know which network can I select here. I am not getting network.

  • pema7575
    Pema7575 (@pema7575) reported

    @tatadocomo Impossible to get thru customer care . Need to reactivate broadband . Account no 991663319. Need to speak to someone from customer care . Already paid the bill amount twice but getting calls for unpaid bills .

  • dr_naqueeb
    Naqeeb Memon (@dr_naqueeb) reported

    @TataTeleBiz, @TataCompanies @tatadocomo landline not working again. 3rd time in the week. Tata teleservices seems to be beating bsnl in terms of 3rd class services and frustrating customer care

  • Akkiaks85
    Akash Patil (@Akkiaks85) reported

    @tatadocomo No broadband internet connection since the last 8 hours inspite of repeated followups. Is this how weak your technical team is? Complaint nos : 609560645

  • Manish_V76
    Manish Verma (@Manish_V76) reported

    @tatadocomo @WagholiHSA @TataTeleBiz #Wagholi The internet has not been working since Saturday can someone pls help. Inspite of complaint s no response so far from anyone. Account:991587337

  • iamdebashis_
    DEBASHIS MOHAPATRA(ଦେବାଶିଷ ମହାପାତ୍ର) 🇮🇳 (@iamdebashis_) reported

    @Tushar_KN @airtelindia @Airtel_Presence No other option now a days bcoz VOdafone NW so bad only Jio and Airtel .Aircel Tatadocomo left Uninor left ,so it’s monopoly .

  • Prakash25370316
    Prakash v.r DOB 19.11.1974 (@Prakash25370316) reported

    @tatadocomo Res sir My land line number 044-26733507 not working from yesterday 3am hence any vulnerability and it's excess payment will not answer by my account, vulnerable people use as reliance Jio vs BSNL vice versa conversion

  • MithunNarayan14
    Mithun Narayan (@MithunNarayan14) reported

    @tatadocomo what is the SMSC number for Docomo Bangalore as I was in roaming for 2 years and I think I lost it. Please help

  • dinesh_gosar
    Dinesh Gosar (@dinesh_gosar) reported from Mumbai Suburban, Maharashtra

    Dear @tatadocomo , extremely pathetic & appalling service. Landline is down for a week and not a single engineer visit. Only false promises & 0 delivery. What is the way out of this? Should we disconnect our connection? #shameless #pathetic #ridiculous

  • vishals1282
    vishal sharma (@vishals1282) reported

    Instead of giving my refund back , everyday am getting harassing calls from some unknown numbers . Can some pls help as I have been calling tata customer service but no positive outcome yet.@StaySafeOnline @TataTeleBiz @tatadocomo

  • sranjan1963
    sanjeev ranjan (@sranjan1963) reported from Hadapsar, Maharashtra

    @tatadocomo My Tata Tele Account Number / Circuit Id:991563511 I have signed up for a plan of 40mbps, my billing cycle is from the 1st of every month I am getting a speed of less than 1mbps. Complaint logged but no response ...

  • RoehitKadam
    Roehit Kadam (@RoehitKadam) reported

    @tatadocomo the email with the monthly charge clearly mentions that "actions" would be taken if the payment isn't done on time! If that's the case why not make it easier for the customer to cancel the subscription! Ridiculous!

  • dhiran116
    Rakesh Jain 🏏 (@dhiran116) reported from Mumbai Suburban, Maharashtra

    @tatadocomo Pathetic service. I have complained for my landline not working past 15 days! But still no resolution. This is disappointing to see how customers are prioritised in your esteemed CRM.

  • vibha_bansal
    vibha bansal (@vibha_bansal) reported

    A/c no 7911007956. Field engineer not able to resolve the issue and pointing fault of wire at customer end. Totally bakwas field engineer of TATA. Don't take broadband @tatadocomo @RNTata2000

  • jogychacko
    Jogy Chacko (@jogychacko) reported

    @tatadocomo @TataTeleBiz @TataTelCustCare the speed of the broadband network is so bad that my wife is unable to complete a school teaching period properly. Could you please do something such that Atleast the school kids don't suffer?

  • sranjan1963
    sanjeev ranjan (@sranjan1963) reported from Hadapsar, Maharashtra

    @tatadocomo pls see there has been no response from your end - Tata Tele Account Number / Circuit Id:991563511 I have signed up for a plan of 40mbps, my billing cycle is from the 1st of every month I am getting a speed of less than 1mbps.Complaint raised ..!!

  • hchetnani
    haresh chetnani (@hchetnani) reported from Hadapsar, Maharashtra

    @tatadocomo you guys are pathetic. Your website does not work. Your app sucks. For 8mbps i pay 1.7k. your call center is awful. Wh n I tell them to upgrade to 16mbos and noreply for 3 mths. I have paid thrice amd there is no process for refund. PATHETIC

  • Prakash25370316
    Prakash (@Prakash25370316) reported

    @tatadocomo Res sir Today I went for my vodafone post paid bill redx plan for the month of Nov/2020 at preambur vodafone authorized shop, they told me the machine not working, ask me pay via Google pay online right now I am going out of station, my wish manual pay

  • NamrataDixit19
    Namrata (@NamrataDixit19) reported

    @tatadocomo is a complete disappointment with zero support and incompetent help. my request is rejected because my rental agreement adress and my permanent address don't match. Of course they won't!!!

  • srinin38
    srinivas narayanan (@srinin38) reported

    @Dinesh_Sairam This is TataDocoMO 2 for Tata sons - historically Airline businesses never created value - Richest man in chennai also tried to run an Airline (Spicejet) and backed out

  • SultaanOfSwing
    Sketchy Sultaan (@SultaanOfSwing) reported

    @tatadocomo Have been troubled by your incessant ask for a payment in return for no services that were provided. Have been struggling for more than a year to close this issue! #dotindia #tatabroadband