TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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ECOCASH REVERSALS CUSTOMER SERVICE
(@ServiceEcocash) reported
@TDAmeritrade @AlejSala Hello inbox on watsaap 0787880941 to help now
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R
(@Lucy3370) reported
Anyone having trouble getting on to @TDAmeritrade on their desktop this morning. Mobile app works but no desktop. #stocks
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Andrew Sapiro
(@ASAP17) reported
@CharlesSchwab come on guys, totally unacceptable for the app to go down final 10 minutes of a Friday. Years of testing plus the merger with @TDAmeritrade & this is still happening? Shouldn't have to use the internet. $schw
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Human Person
(@Iluvjavascript) reported
@etrade Traders think: @etrade customer service sucks. 90 minute wait time to speak to someone? For comparison, @TDAmeritrade wait time is between 2-4 minutes. Fix it.
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Akash Agarwal
(@akash_agarwal) reported
Need help to identify @TDAmeritrade customer service executive -- getting no support from PCS for loyal customer of >20 yrs.
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75HardTrading
(@75HardTrading) reported
@TDAmeritrade @drobdrobs I too am having this same issue
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Kurumban
(@kurumban6) reported
before 7.15PM thinkorswim and TDameritrade login did not work. Tried four times, carefully entered password on last 2 times. Now it is fine @thinkorswim @TDAmeritrade
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Garey Koleman
(@GareyKoleman) reported
@MasterIntegrity @TDAmeritrade I have seen this done in my account many times over the weekend. It’s currently happening to mine as well. Maybe they are doing an update or working out a bug. Scary to see though.
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Joeemaccc
(@joeemaccc) reported
@OptionsMike @thinkorswim @TDAmeritrade At that point you'd almost rather it be down, at least you know they're doing something.
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gosha.cmd 💙💛
(@goshacmd) reported
**** you so much @TDAmeritrade for wasting so much of my time and energy
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Bryan
(@SCsurftrades) reported
@OptionsMike @thinkorswim So grateful you put this out there. Having the same issues of data lag and long load times. Platform has been untradeable, got the same response it's my internet provider. @TDAmeritrade
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Breakout Trade
(@breakout_trade) reported
@TDAmeritrade when are you going to fix the lag issue on your platform? this has been going on since last week. unacceptable
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Bell
(@Bell00109314) reported
@AimCeeWenMoon @TDAmeritrade Same with me i wish they can atleast say if theres a maintenance going on or something
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Chris Selden
(@drobdrobs) reported
@TDAmeritrade Upon first login on the auth site, today, it notifies you that there is a new layout. Your tech is wrong, I don't need help, but you guys should be working to help the others telling you there's an issue.
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/\P/e\gg\ed
(@ppeggedd) reported
Help line (telling them to go full remote) says to unplug my modem. Fabulous @TDAmeritrade @CharlesSchwab
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