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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffvietri
    Jeff Vietri (@jeffvietri) reported

    @trader_bearded @TDAmeritrade @thinkorswim are you working on this issue? Pretty dangerous for your users.

  • SWVNZ
    $WANZ 📟 (@SWVNZ) reported

    Can anyone help me understand why @TDAmeritrade is the only app left in all of humanity that doesn’t have a dark mode?

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • nioinc
    nio (@nioinc) reported

    @thinkorswim @TDAmeritrade When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

  • MichaelWSpike
    Michael Webster (@MichaelWSpike) reported

    @TDAmeritrade your @thinkorswim App is broken right now Anytime I click on "positions" the app fails I get I'm not having a great week, but you at least have to let me see this ****

  • ArkhamB
    Brian (@ArkhamB) reported

    TD is half down? Can place orders but no bid/ask. @TDAmeritrade @thinkorswim

  • BristolType6
    Bristol 6 (@BristolType6) reported

    @TDAmeritrade Since FINRA is throwing the Broker-Dealers under the bus & claiming it is BD's responsibility to resolve the shorts problem that still remains with #MMTLP, would you join retail in calling on FINRA for real transparency? @johnbrda might like to hear from you if so.

  • RamiSegal
    Rami Segal (@RamiSegal) reported

    @TDAmeritrade @BangCapTrading Was this issue ever fixed?

  • BuccaneerJa
    Buccaneer Ja (@BuccaneerJa) reported

    Imagine if @TDAmeritrade just shut down midday. Yeah, it won't. But completely ok for @coinbase advanced trading to be completely inoperable.

  • SkipTreadwell
    Clarence is Corrupt AF (@SkipTreadwell) reported

    @TDAmeritrade @brett_miller1 Here's a report: Everything was down for a while...Private Client phone # not working, regular 800 phone not working, local office phone not working, iPhone app won't deposit check...nothing seems to work. Eventually got through on the 800 number, but app still won't work.

  • GrantWehrli
    Grant Wehrli (@GrantWehrli) reported

    Hey @TDAmeritrade your customer service is awful. /rant

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • mjfrecruits
    MJF Football Recruiting (@mjfrecruits) reported

    @TDAmeritrade some things not working on your trading platform or thinkorswim. Specifically % movmement in stock-which is very important to some. Any feedback ETA on this ?maybe in future be proactive tell clients it’s not working

  • MosheWeingarte8
    Moshe Weingarten (@MosheWeingarte8) reported

    @TDAmeritrade @HazardousMayhem TOS Mobile still down.

  • TheTradingDesk1
    J.P. (@TheTradingDesk1) reported

    Yikes. #Thinkorswim is meltding down on people. @TDAmeritrade @thinkorswim Little help?

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