TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
Klamath Falls, OR 2
Nashville, TN 1
Brooklyn, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • rajesh_poola Rajesh Poola S (@rajesh_poola) reported

    @TDAmeritrade Did all of those and I use chrome as my browser still have the same issue Have reached out to TD Ameritrade help desk twice on this issue and have registered complain yet the provlem still persists

  • iCap4Coochie Professional Bag Holder (@iCap4Coochie) reported

    @SalsTradingOTC @TDAmeritrade Wow I moved because I was sick of their ****. I asked them to reduce the fees because I’ve heard other people were able to talk them down and they said no we don’t do that for anybody

  • beingboring68 beingboring (@beingboring68) reported

    @TDAmeritrade Still waiting for you to DRS my shares. Why does the timeframe keep changing and why is it taking 4 days to response to a msg? Once this transfer goes through (if you ever do it), I'm moving to @Fidelity - Why are you slow rolling this DRS request?

  • beingboring68 beingboring (@beingboring68) reported

    @TDAmeritrade Well, I don't appreciate being slow rolled - you've lost a customer - and that sentiment is not limited to me.

  • RealTaylorKurtz Taylor Kurtz (@RealTaylorKurtz) reported

    @TDAmeritrade I'll elaborate. On a 5+ step signup process, I decided I wasn't interested in a product on step 3 only to learn @TDAmeritrade had already committed me to a $6000 deposit on step 2. Oh and they can't reverse it. Follow that up with absolutely horrific customer service. Terrible

  • RealTaylorKurtz Taylor Kurtz (@RealTaylorKurtz) reported

    @TDAmeritrade I spent almost 5 hours dealing with something that I intended to spend 5 minutes on and genuinely feel I was duped. Which is not a good feeling. My experience with @TDAmeritrade was a horrible experience that eliminated 100% of the good faith built over the years. TERRIBLE time

  • IrishBulll Shawn Carr (@IrishBulll) reported

    @JoeyBarbi3ri @TDAmeritrade 300 thousand million wtf

  • symbolalerts Symbol Stock Alerts (@symbolalerts) reported

    @TDAmeritrade We’re here to help you trade! 🚀

  • SalsTradingOTC SalTrades💰 (@SalsTradingOTC) reported

    **** @TDAmeritrade y’all are a bunch of crooks

  • Thoughts_NJ Katie (@Thoughts_NJ) reported

    For anyone having issues buying $zicx with @etrade you can call and place your order over the phone (they waived the fee for me) Since it just recently became pink current the change is still being processed. No problems buying online via @TDAmeritrade

  • LadyfaceI Ladyface II: HODL 💎 (@LadyfaceI) reported

    I'm not on a vpn right now and am in the US, but on @TDAmeritrade sections of my positions page are in Chinese. On the phone with them now... Okay, tech support said it was a cache/cookies issue and that everything is okay. Anyone ever have this happen? #AMC

  • JoeyBarbi3ri Joey B (@JoeyBarbi3ri) reported from Boston, Massachusetts

    @TUNA625 @TDAmeritrade Ok, my company has some facilities down there. Lets talk this week bud, I would LOVE to help you.

  • DMAULZ Cody Campbell (@DMAULZ) reported

    @superninjakb @SalsTradingOTC @TDAmeritrade Don't get me wrong, Schwab does not charge OTC fees like TDA does. But they are really slow at updating stocks from like yield to current, etc. If that's your thing then you'll have to call/live chat them to make trades. if it's not your thing youre all good.

  • InvestorZha Zhanae (@InvestorZha) reported

    Ok. I’m over E*Trade. @etrade keep on messing up my deposits and I’m trying to stack more $TGGI while it’s on sale. Customer Service SUCK, and no option to live chat. I’m moving everything to @TDAmeritrade 👻🤝

  • GeorgeMoran_ George Moran (@GeorgeMoran_) reported

    @TDAmeritrade I am having the hardest time trying to track down a wire. I sent the wire from my bank on Oct 13 from my capital one account and it was received and accepted by Ameritrade on the same day. Due to my Individual account being closed the funds never made to my accoun

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