TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Shep
(@Trades44rs) reported
@TDAmeritrade what’s the reason for the terrible customer service? Looks like everyone should go elsewhere
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J F Grim
(@FGrimvault) reported
@TDAmeritrade @cayoneater9876 What is the root cause of this issue ? Has this happened before ? When & how long to resolve the issue ? Is this being caused by a third party ? With respect..Considering current questionable happenings @TDAmeritrade must understand how suspicious this appears. Thanks for reply
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Traders Desk
(@TradersDesk) reported
@iron29_p @TDAmeritrade @AvidTrader_ It appears that TDA and Fidelity are colluding with MMs and Hedge Funds by not displaying Times & Sales Order Book data. TDA T&S not working since last Wed. It has been reported that Fidelity has been down for over 1 month.
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Survivor
(@Noexit007) reported
@TDAmeritrade has the ***** to charge $7 an OTC trade yet can't fix OTC time and sales for 2 weeks. What kind of **** service is this. Embarrassing. I used to recommend TDA for their ToS app even though @Fidelity has free OTC trades. No longer. Don't bother with TDA anymore.
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Survivor
(@Noexit007) reported
@TDAmeritrade @PaulsPortfolioo Absolute **** service. We are still getting charged $7 a trade yet have not had time and sales for 2 ******* weeks. This is likely the final nail in the coffin for using TDA for most folks. Embarrassing. What a **** company you are @TDAmeritrade. Get your ******* act together.
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CrayonEater987654321
(@cayoneater9876) reported
@TDAmeritrade any insights to when the " glitch" on the think or swim platform will resume showing trade book, real time data for trade in $gtii $mmtlp & other OTC tickers? its been over a week now where you said it was an IT data migration issue. please advise your customers
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getmoreshares
(@getmoreshares) reported
@TDAmeritrade is there still a problem with(penny stocks) "time and sales"?? It is still not functioning on my platform. Should it be reinstalled?
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SarCa$t PennyStocks/OTC/Options
(@thebreakouts420) reported
@blainsteely @TDAmeritrade Honestly that’s what I was thinking; NEVER see it down this long 🤔
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Traders Desk
(@TradersDesk) reported
@DirtyMayo187 @TDAmeritrade @AvidTrader_ TDA T&S down since last Wed. Been reported Fidelity T&S down over 1 month. Who knows if this is happening with other platforms besides TDA and Fidelity?? Post below if you are experiencing the same issues with any other platforms. State platform and Software in comments.
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Shep
(@Trades44rs) reported
@TDAmeritrade No misunderstanding. Been on the phone and with chat support all day. @TDAmeritrade isn’t willing to assist a 15 year customer with minor issues.
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Shep
(@Trades44rs) reported
@TDAmeritrade is willing to argue over minor discrepancies rather than keep a loyal customer that has been with the broker for over 15 years. I will be sure to let them know how I feel daily and well after I finish transferring my positions to @etrade #Disappointing
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richy27
(@relaxndaily) reported
@TDAmeritrade just curious why I can’t sign in
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GTIIisGameChangwr
(@leroycecat) reported
$GTII @TDAmeritrade Another day. no time & sales. How are can we trust you w/ our money. you cant watch out for it. You are failing in your fiduciary duty by not providing us what you promised & effecting ability to effectively trade. Helping crooks & manipulators? FIX IT
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Greg Pappas
(@GregPappasJr) reported
@TDAmeritrade 1/2 The missing Time & Sales issue in your OTC markets is now a week old. This is a serious matter as your third party vendor has dropped the ball. I can't continue to be patient and hope that some day this will be resolved, as it's impacting my ability to trade.
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