TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • KorenReyes 𝚔𝚘𝚛𝚎𝚗 𝚛𝚎𝚢𝚎𝚜 𝚙𝚑𝚘𝚝𝚘𝚐 (@KorenReyes) reported

    @TDAmeritrade It's not a bad platform, but @tastyworks Tastyworks is so much better.

  • Tailoredfitatl Tailoredfitnessatl (@Tailoredfitatl) reported

    @TDAmeritrade I am calling now and the guy who answered is not allowing me to talk to a supervisor. He said the escalation department person I spoke to yesterday is the last person I can speak to. This issue is not resolved and I’m more and more frustrated every single time.

  • txogswell txogswell (@txogswell) reported

    @TDAmeritrade I transferred money to my account but having issues with buying stocks. It’s day 2 now of this issue. What’s going on?

  • Stephenchilada M.B.A Youngboy (@Stephenchilada) reported

    **** @TDAmeritrade for making me wait 4 days for funds to clear. Deposit money to buy during the dip and by the time i’m able to use it everything’s back at all time highs. Money has been out of my bank for 3 days but apparently it’s still not mine to use.

  • johntay32512228 john taylor (@johntay32512228) reported

    @KevinMa04852547 @TDAmeritrade I'm admittedly super new to investing but how is TD going to tell me I have a maintenance call of $1.5k but I also have $4.5k in available margin? What am I missing?

  • Docstrnge Steve Guiliotis (@Docstrnge) reported

    @illgillz14 Don't know what to expect with @TDAmeritrade and their lousy customer service. I'd call them up and bang the table.

  • WallStBetsDotC1 WallStBetsDotCom (@WallStBetsDotC1) reported

    @TDAmeritrade I was literally done with trading and got annihilated sept 2-sept4 2020 apple split week apple falling $138 to $110 in 2 days like wtf was that

  • _willeyeam WM (@_willeyeam) reported

    @PikachOTC Great call, glad you’re banking. I’ve missed out on so many oversold tickers because of @TDAmeritrade smh, they’ll lose me as a customer eventually.

  • realC_Cacchione WhiskeyOne (@realC_Cacchione) reported

    @ericjlandress @TDAmeritrade I’ve tried to put in buy orders and still get the error $hpil

  • THALL76992119 THALL (@THALL76992119) reported

    @FFM125000 @Ardor_Inv_LLC @TDAmeritrade They’ll just respond with a halfass comment saying “please call our trade desk with any concerns.” Then you call the trade desk and they basically tell you it’s for your own good. I have always thought TD has great customer service, and still think so, but this policy is trash

  • ls40095 Mike Machi (@ls40095) reported

    @TDAmeritrade It’s on ur end. The usual issues. Charts not available, glitchy, slow and unresponsive

  • WallStBetsDotC1 WallStBetsDotCom (@WallStBetsDotC1) reported

    @TDAmeritrade Notice how it just says “Rejected” that’s because it wasn’t a normal rejection. Of course your platform was also having issues that morning and that week too

  • BillyBadBirrd #WallStreetPirate (@BillyBadBirrd) reported

    @TDAmeritrade what time this morning will you be intentionally shutting the website and app down for several hours while your hedge fund buddies regroup their losses ??? And: do you plan to ignore the phone lines and Twitter feeds of your customers again? @SECGov

  • ls40095 Mike Machi (@ls40095) reported

    @TDAmeritrade wth is wrong with ur servers? trading platform slow and glitchy

  • donkiedic BENJAMIN MCNEIL (@donkiedic) reported

    @TDAmeritrade The Mac version of this (it's shown on a Mac here) can't do any of this successfully. Even on a brand new machine this would crash in an instant.

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