TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Klamath Falls, OR | 2 |
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Austin💰
(@AustinDom) reported
@Ibrahim29152450 @TDAmeritrade Damn this is weird. I guess I’ll just wait til payday and hope I get the dividend.
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Triperation
(@triperation) reported
@chaydaw @TDAmeritrade @The_Real_Matt_R I know! Worst thing is this giant negative balance in buying power
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INTHEKNOW
(@jobicat) reported
@TDAmeritrade @imperialalgori1 TD AMERITRADE HAS A MESSAGE SAYING THERE WILL BE A 2.5 HOUR WAIT BEFORE SOMEONE ANSWERS THE PHONE! GREAT SERVICE TD AMERITRADE!! OH AND EMAILS... ROTFLMAO... CANNED AND WRONG TO BOOT! THEY GOT HACKED AND NOBODY KNOWS WHAT THE F IS GOING ON!... DIDNT BOTHER TO EMAIL CUSTOMERS!
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StockTraderSportsBettor
(@Tom42335259) reported
@TDAmeritrade Terrible new interface. If reopening minimized screen asks for text code to my phone to login again. Ridiculous, it’s a trusted device. Now I remember why I closed my Schwab account. Oh they just bought you right?
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QueenKolby
(@QueenKolby1) reported
from
Vista, California
Ugh, having trouble with @TDAmeritrade Won't let me put in my orders and lost my whole $TRCH stock. Where is it?? #stockmarket #whereismymoney
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Cliff Dorfman
(@cliffdorfman) reported
Hey @TDAmeritrade problems with trades. 50 min wait times to speak with client rep and @thinkorswim working like it was invented in 1999. What’s going on?
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sean
(@sean07445985) reported
@positionupdates @TDAmeritrade @thinkorswim Same here. Crazy how not very good with communicating that an issue is going on. You would at least expect a general statement
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Kevin
(@_w_kevin) reported
@Silvers1312 @thinkorswim i didn't have any weird positions, so you may need to talk to them. it just took away 70% of my account for no reason. @TDAmeritrade just seems to have awful transparency, with questionable reliability you can google and see that they have had numerous issues over the years
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Orangee
(@positionupdates) reported
@TDAmeritrade @thinkorswim Im hearing TOS platform will not be up until tomorrow? My account is upside down 150K. what is going on !!
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Jason Joder
(@JasonJoder) reported
@TDAmeritrade my friend that couldn't get anyone for hours found the solution closed their account #lostcustomer
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Chase D.
(@chaydaw) reported
@triperation @TDAmeritrade @The_Real_Matt_R I mean this is beyond ridiculous. Can’t get anyone in customer service. Can’t trade. Unbelievable.
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Black Swan
(@anonambition) reported
Does anyone have experience with @TDAmeritrade customer service? Fidelity customer service has wronged me twice in the past month.
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Jake Mohlman
(@possiblecoin) reported
@TDAmeritrade Great customer service. Got a letter about an account my wife DID NOT OPEN and every single number I try has a two and a half hour hold time. So glad I don't trade with you clowns. How do you not have a dedicated fraud line?
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Tyson
(@tysonjfisher) reported
Absolutely unacceptable this cannot happen again @TDAmeritrade. Lot of people losing a lot of money today because they simply cannot trade because their balance will stay negative, or know if they do they will not be able to reinvest until the issue is corrected. Bad bad bad
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CryptoKnight808
(@AnimoCraka) reported
@TDAmeritrade can anyone please help? ToS keeps crashing and resetting on is own. Cannot type in chat and on phone waiting patiently for over 3 hours now. Please help
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