TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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ryan
(@raiankanpai) reported
@Pharmdca @TDAmeritrade Issues with @etrade too. Terrible. Cant see order execution and super slow mobile and web platform
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JBMSoxFan
(@jbmsoxfan) reported
@TDAmeritrade why is it that you are unable to offer the basic services like access to accounts during trading when there is high volatility and I hold the very stocks that are volatile at that moment. I’m tired of you costing me money. Filing a complaint with @FINRA & @SEC_News
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Michael Anthony
(@ClearForesight) reported
@Stikeenote @TDAmeritrade It’s not a computer problem, they’re doing this on purpose. They’re not allowing people to buy & sell when they want. There ain’t no glitch.
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EvilSurvivor
(@EvilDayTrader) reported
@money_mayee @TDAmeritrade Cost me 2k because it wasnt taking my orders. Worst case... go onto TD website and close your positions. that is how they told me to do it last time i lost 10k
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Michael Anthony
(@ClearForesight) reported
@TDAmeritrade @UX_JBo That’s a load of crap. Unable to make a trade between 9:30AM & 9:50AM the last 4 days. We’re not stupid. You are colluding with the other apps to not allow people to buy & sell stocks at the time they want them. Like I said, we’re not stupid. No issues for months now there are.
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Michael Anthony
(@ClearForesight) reported
@TDAmeritrade @jmarek678 You’re company is PURPOSELY not allowing people to buy and sell stocks at the time they want to. We never had this issue. We would be in & out of stocks in one second. Now it just keeps saying Pending Order. We’re not stupid. Stop colluding to mess with the peoples money.
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Due Diligent Pig
(@PigDue) reported
@LadeBackk @TDAmeritrade Yeah, fidelity is not working either
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The Joe
(@Joseph7131) reported
Think or swim app is effin terrible every morning. @TDAmeritrade @thinkorswim
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Spock’s Little Brother
(@SpockLittle) reported
@TDAmeritrade @thinkorswim Your platform isn't working this morning - again. Multiple trades not executed due to problems with TOS. Same from Friday morning. Thanks for costing me $$$ TOS.
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Spock’s Little Brother
(@SpockLittle) reported
@CharlesSchwab @TDAmeritrade None of my trades are executing. Same problem on Friday morning where I got stuck holding the bag because you couldn't execute a trade for 200 shares while it sat below my trade price for 1 1/2 minutes on a stock that trades 20K sh/minute. Ridiculous. Thanks @TDAmeritrade
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Drift_Buster_Bison
(@BisonDrift) reported
@TDAmeritrade is there a particular reason you cannot fill my SPY market orders? This is a liquid ETF ... WTF
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Adam Hale
(@whoopasstrading) reported
@TDAmeritrade what in the actual **** ? Time for me to close up shop and go elsewhere.
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wolfgem
(@wolfgem5) reported
@TDAmeritrade your web app is down again, really you can't upgrade your systems to handle influx of trading.SMH
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EvilSurvivor
(@EvilDayTrader) reported
@TDAmeritrade GET YOUR **** TOGETHER! If you can't, shut it down! You are costing me and every user money because your IT department SUCKS! STOP HIRING high school drop outs!
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Mr_Philosopher
(@MrPhilosopher18) reported
@money_mayee @TDAmeritrade I use TD and Etrade. It would be nice if TD fixed the freezing issues, and the glitches, where the screen bounces and flashes.