TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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KaiserSoze (@caxtoncorpllc) reported@options_yolo @TDAmeritrade yes their quote feed is down, allegedly TastyTrades is down as well
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Dan (@Emmonspired) reported@TDAmeritrade Already called, was on hold for 1 hour, i'm reporting what was told to me. I think the customer service teams need to figure out what's going on and get aligned.
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Rob Noble (@Nobl63970634Rob) reported@TDAmeritrade If you are planning on day trading this is definitely not a suitable day trading platform due to the slippage, charts often lag behind the tape, unstable stop features, etc. It is good for swing trading and long term positions. Customer service is very bad.
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𝔸ntonio (@AFTuits) reported@TDAmeritrade channels for think or swim for ios are not working
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Derrick Andrews (@DerrickLAndrews) reported@satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.
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John Robillard (@johnnyfloorguy) reportedA 25 year customer of @TDBank_US A 20 year customer of @Tdameritrade treated like dogshit. I guess being crooks is en vogue in banking all the way around. @AlderLaneEggs should dive into this pile of dogshit too Theres nefarious behavior at this one too
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Drizzt (@Drizzt_Urde) reported@TDAmeritrade @CharlesSchwab Why are the platforms down.... Can't sell out of positions... Losing money..... Forget Charles Schwab
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CheetahPSG (@CheetahPsg) reported@satymahajan @TDAmeritrade @thinkorswim I've experienced some similar issues with TOS in the past. Remember during a heavy Covid recovery day that I entered a trade and wound up with frozen charts, a severely lagging silicone life form AT, and eventually a BLANK screen while still in the trade.
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Daniel Bones (@danielgbones) reported@TDAmeritrade Mai on the bond desk WAS ABLE to help. She gave me zero BS and facilitate the trades. Grateful to Mai for putting the customer #1. @TDAmeritrade
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Percy Johnson (@PercyJJ10348969) reportedIs Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson (@PercyJJ10348969) reportedIs Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Just_Ace (@Trying2Ace) reported@TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!
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John Cook (@JohnCookconsult) reported@TDAmeritrade I have to say on a Friday afternoon your account management customer service is UNBELIEVABLY PATHETIC.
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Clarence is Corrupt AF (@SkipTreadwell) reported@TDAmeritrade @brett_miller1 Here's a report: Everything was down for a while...Private Client phone # not working, regular 800 phone not working, local office phone not working, iPhone app won't deposit check...nothing seems to work. Eventually got through on the 800 number, but app still won't work.
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Sarah David (@SarahDa81344185) reported@Giannijojo @TDAmeritrade It was unbearable and It’s really sad how this things do happen after numerous appeals to the support team and nothing was done until I came across @astra_trix support team and it was fixed completely the ré are best you will ever have