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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • Rosebuddtheking
    Rosebudd The King (@Rosebuddtheking) reported

    @IBKR is totally broken right now, option chains aren't working. Can't open, can't exit trades. If you had overnight positions from last week, you just better pray Market doesn't do anything crazy. If only @TDAmeritrade had Fills outside market hours ... #IBKR

  • CheetahPsg
    CheetahPSG (@CheetahPsg) reported

    @satymahajan @TDAmeritrade @thinkorswim I've experienced some similar issues with TOS in the past. Remember during a heavy Covid recovery day that I entered a trade and wound up with frozen charts, a severely lagging silicone life form AT, and eventually a BLANK screen while still in the trade.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • NoBellTrading
    Josh Bratcher (@NoBellTrading) reported

    The new changes to @TDAmeritrade ToS are causing WAY too many bugs on the desktop platform. I know you're mobile app is complete crash, but the desktop used to be solid. Three restarts this morning cause program crashes? Fix it.

  • AFTuits
    i am Antonio  (@AFTuits) reported

    @TDAmeritrade @thinkorswim the latest release has a bug, when you scroll down the volume of the video goes down

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • JohnCookconsult
    John Cook (@JohnCookconsult) reported

    @TDAmeritrade I have to say on a Friday afternoon your account management customer service is UNBELIEVABLY PATHETIC.

  • GrantWehrli
    Grant Wehrli (@GrantWehrli) reported

    Hey @TDAmeritrade your customer service is awful. /rant

  • SkipTreadwell
    Clarence is Corrupt AF (@SkipTreadwell) reported

    @TDAmeritrade @brett_miller1 Here's a report: Everything was down for a while...Private Client phone # not working, regular 800 phone not working, local office phone not working, iPhone app won't deposit check...nothing seems to work. Eventually got through on the 800 number, but app still won't work.

  • roctownbadger
    Nordi (@roctownbadger) reported

    @untitled_no1 @thinkorswim @TDAmeritrade I’m having the same issue. Not letting me use funds from spy options sold yesterday 🥴

  • mkajusstonk
    mkaj (@mkajusstonk) reported

    Hey @TDAmeritrade, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • easytrades2
    Pmoney (@easytrades2) reported

    @TDAmeritrade yo what's up with this order glitch on TOS, orders doesn't show its being filled but on back end it is. Ended up with triple the amount of size I wanted and had no idea until 10 minutes later

  • lucassmaddox21
    GC⚽️ (@lucassmaddox21) reported

    @TDAmeritrade ok i’m trying to withdrawal $500 from my ameritrade account to checking account. Explain why i get an error and can’t withdraw MY money?

  • traderterrain
    Landry (@traderterrain) reported

    @InflationExpert @TDAmeritrade Ran a tracert and found that I was hopping through Singapore before routing back to TOS servers. Network engineer is looking into. Figured it out by jumping on my Verizon hotspot and the tracert didn't go through Singapore.

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