TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Klamath Falls, OR | 2 |
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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StockTraderSportsBettor
(@Tom42335259) reported
@TDAmeritrade Terrible new interface. If reopening minimized screen asks for text code to my phone to login again. Ridiculous, it’s a trusted device. Now I remember why I closed my Schwab account. Oh they just bought you right?
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JG
(@JB4Steelers) reported
@TDAmeritrade What’s up with the false L2 bids and ask on TOS. They don’t seem to clear when the price action moves up or down.
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Duffman
(@Duffman_O_YEAH) reported
@TDAmeritrade @TDAmeritrade worst customer service
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Kevin
(@_w_kevin) reported
@Silvers1312 @thinkorswim i didn't have any weird positions, so you may need to talk to them. it just took away 70% of my account for no reason. @TDAmeritrade just seems to have awful transparency, with questionable reliability you can google and see that they have had numerous issues over the years
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QueenKolby
(@QueenKolby1) reported
from
Vista, California
Ugh, having trouble with @TDAmeritrade Won't let me put in my orders and lost my whole $TRCH stock. Where is it?? #stockmarket #whereismymoney
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Darrell
(@Stockman239) reported
@TDAmeritrade. Love the platform. Only issue is with mobile app. no matter what my cost average is on a particular stock the mobile app only shows my my initial entry avg. no matter how many times I average down, it just shows my original entry avg. Simple bug but fixable
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RyanEarns
(@Ryanearns) reported
Anyone recommend other brokerages besides TDAmeritrade ? I received a margin call by mistake and now I can’t buy anything and customer service is terrible. Very disappointed @TDAmeritrade
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Duffman
(@Duffman_O_YEAH) reported
@TDAmeritrade @thinkorswim @TDAmeritrade worst customer service
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CryptoKnight808
(@AnimoCraka) reported
@TDAmeritrade can anyone please help? ToS keeps crashing and resetting on is own. Cannot type in chat and on phone waiting patiently for over 3 hours now. Please help
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Tyson
(@tysonjfisher) reported
Glad I’m not the only one who opened their @TDAmeritrade account to thousands of cash and buying power gone because of a duplicate order issue with options. Spoke to a representative and they said should be resolved before market open tomorrow
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AlpineGarage
(@alpine_garage) reported
@TDAmeritrade is unbelievable... it’s been three days and my share information shows as “* info unavailable”. Wait time for customer service is three hours.
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Orangee
(@positionupdates) reported
@TDAmeritrade @thinkorswim Im hearing TOS platform will not be up until tomorrow? My account is upside down 150K. what is going on !!
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The Rev
(@TheRevDC84) reported
@AlexDelarge6553 No idea! My balances are dog **** and have no idea what the hell ive made today. Getting a migraine going back and forth between charts. @TDAmeritrade needs to fix this quick.
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Temujin
(@Temujintrades) reported
@TDAmeritrade You sold puts I didn’t own on Fri then Issued a margin call for 146k, Stole 90min of my time Sun assuring me it would be fixed, removed the money from the bad sale and my account is still in margin call status. I’d think am account my size would be handled better
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Tyson
(@tysonjfisher) reported
Absolutely unacceptable this cannot happen again @TDAmeritrade. Lot of people losing a lot of money today because they simply cannot trade because their balance will stay negative, or know if they do they will not be able to reinvest until the issue is corrected. Bad bad bad
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