TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Samboone80
(@samboone80) reported
@TDAmeritrade “We are happy to help”......YOU D9NT DO A THING. “Sir, there’s nothing we can do until Monday morning.” That’s bullshit. Because that doesn’t get resolved until 9 AM COSTING ME MONEY!
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DWill2Win
(@Dwill2win2) reported
@TDAmeritrade I actually like TD..& I’m always able to get good customer service (from a human) ... wish premarket was earlier than 6am cst but that’s the only complaint I have
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Samboone80
(@samboone80) reported
@TDAmeritrade @thinkorswim When will you open trading at 4AM EST? Being the leader in this space, don’t you think you should act and give your customers what they deserve.... 16 hours of trading straight! 4am-8pm. Your customer base has been asking for this. A loyal group...
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HomeGamer
(@HomeGamer_USA) reported
@MartyMorua @TheZenInvestor1 Its a glitch... it changed today on TDA, they have glitches all the time over the weekend and it won't be sorted until tomorrow morning. @TDAmeritrade $FUBO
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Drew2Par
(@Drew2Par) reported
@MarketPrice14 @LadeBackk @TDAmeritrade Yes. Wtf. Biggest pet peeve
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Orange_Vol1321
(@OrangeVol1321) reported
@TDAmeritrade @thinkorswim @CharlesSchwab Any plans to add 4am to 7am trading for full PM trading? Missing those 3 hours of trading is huge and needed. Don't want to transfer my account as I do like TOS but at some point it comes down to a buisness decision for us users.
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↗️
(@CM_Duq) reported
I’m pretty sure 50% of new tickers on the @TDAmeritrade app don’t work. Large caps get fixed eventually but smalls just don’t get touched. Their prescriptive fixes suck, painstaking process to reach out to support one by one when hundreds return errors
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Bullish
(@AIK_1987) reported
@TDAmeritrade I have submitted an application for new account 3 weeks ago and no responses yet. Could you please help in resolving that matter.
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Rock Solid Trades
(@solidasarock77) reported
@Verboseaff @yatesinvesting I need to see maybe interactive broker...why doesnt @TDAmeritrade just fix it? #4amtrading
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Samboone80
(@samboone80) reported
@TDAmeritrade I don’t want to speak with customer service or margin dept. INCOMPETENT I WANT ANSWERS AND FIXES NOW
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Verboseaf
(@Verboseaff) reported
@solidasarock77 @yatesinvesting @TDAmeritrade From their own responses, it seems they dont fix it bc they don't think it's broken. It's their investment strategy, I would recommend you find your own and the broker that best fits that
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Samboone80
(@samboone80) reported
@TDAmeritrade I found the problem, nobody from TD did. And you STILL CANNOT GET MY ACCOUNT IN GOOD STANDING. YOURE A BUNCH OF INCOMPETENT MORONS
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MASKED TRADES 📈💰
(@MASKEDTRADES) reported
@LadeBackk @TDAmeritrade Im down, i missed a better part of $AIM last week because of this. Watched it go $2.12 to $2.60 off news before 7am. Still made a trade but.......
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Trading All In @TradingAllIn.com #MNGDby.@MichDe Ⓜ
(@TradingAllIn) reported
@TDAmeritrade Unless you are telling me you realize it was an error and is not supposed to happen like this, I do not want to be treated like an idiot child again. You gave 0 notice it would cost 3800x more for a single share than I paid for it... you are insane
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BubblesBhai
(@BhaiBubbles) reported
Follow up - for future traders, if using @etrade enable options trading early or else suffer my scenario. I'm still pending approval 20 minutes prior to close. @TDAmeritrade gave me options and customer agent. @etrade needs to get their game together