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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • nioinc
    nio (@nioinc) reported

    @thinkorswim @TDAmeritrade When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

  • BN_nevertweet
    Never Tweet (@BN_nevertweet) reported

    @Realized_Gains @TDAmeritrade Same thing for me. No idea if I even have a position or not as notifications are delayed 5 minutes. Couldn't seem to flatten either as I got an error on that. No one answering support chat either.

  • DerrickLAndrews
    Derrick Andrews (@DerrickLAndrews) reported

    @satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.

  • MaysenJustin
    Justin Maysen (@MaysenJustin) reported

    @TDAmeritrade DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’

  • NoBellTrading
    Josh Bratcher (@NoBellTrading) reported

    The new changes to @TDAmeritrade ToS are causing WAY too many bugs on the desktop platform. I know you're mobile app is complete crash, but the desktop used to be solid. Three restarts this morning cause program crashes? Fix it.

  • galaxy_orion
    Island Life (@galaxy_orion) reported

    @TDAmeritrade @CharlesSchwab DON'T Move your MONEY here, it will be FROZEN. Deposited $75K on path to move $500K. Cannot trade because every time you move in "NEW MONEY" it freezes the ACCOUNT. Confirmed this with Help Desk. Reversing course and withdrawing. INSANE!!! Was divesting after SVB. INSANE!

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • AFTuits
    𝔸ntonio  (@AFTuits) reported

    @TDAmeritrade channels for think or swim for ios are not working

  • Nobl63970634Rob
    Rob Noble (@Nobl63970634Rob) reported

    @TDAmeritrade If you are planning on day trading this is definitely not a suitable day trading platform due to the slippage, charts often lag behind the tape, unstable stop features, etc. It is good for swing trading and long term positions. Customer service is very bad.

  • Rosebuddtheking
    Rosebudd The King (@Rosebuddtheking) reported

    @IBKR is totally broken right now, option chains aren't working. Can't open, can't exit trades. If you had overnight positions from last week, you just better pray Market doesn't do anything crazy. If only @TDAmeritrade had Fills outside market hours ... #IBKR

  • hestheman1
    Charles U Farley (@hestheman1) reported

    @TDAmeritrade @CharlesSchwab Why is ameritrade down?

  • SWVNZ
    $WANZ 📟 (@SWVNZ) reported

    Can anyone help me understand why @TDAmeritrade is the only app left in all of humanity that doesn’t have a dark mode?

  • RybeccaSmith33
    RybeccaSmith (@RybeccaSmith33) reported

    @TDAmeritrade @ThomasP1976 Why Ameritrade apps is not working?

  • JesseWilensky1
    InSearchofEfficiency (@JesseWilensky1) reported

    @MoneyShow I have now been notified that I need to close positions in two foreign broekerages @tastytrade @TDAmeritrade because they no longer support South African clients or registered accounts. Not their fault. A very bad sign of what’s to come. Is this due to grey-listing?

  • sha_wnl
    Shawn (@sha_wnl) reported

    @sockloff @TDAmeritrade what was the problem? i am having issues today as well

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