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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • RybeccaSmith33
    RybeccaSmith (@RybeccaSmith33) reported

    @TDAmeritrade @ThomasP1976 Why Ameritrade apps is not working?

  • BristolType6
    Bristol 6 (@BristolType6) reported

    @TDAmeritrade Since FINRA is throwing the Broker-Dealers under the bus & claiming it is BD's responsibility to resolve the shorts problem that still remains with #MMTLP, would you join retail in calling on FINRA for real transparency? @johnbrda might like to hear from you if so.

  • nioinc
    nio (@nioinc) reported

    @thinkorswim @TDAmeritrade When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

  • StacyGoodwin22
    Stacy Goodwin (@StacyGoodwin22) reported

    @TDAmeritrade Why is the website down? I cannot access my funds. Asking for a friend 🤷

  • IonM57
    IM (@IonM57) reported

    @beefwellingtoni @TDAmeritrade I have puts on SBNY. Stock and puts are halted. OCC has issued ruling 52110 for SBNY on March 13 2023 but TD Waterhouse is claiming that they can not exercise the options and they are worthless. What can I do? Please help

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • traderterrain
    Landry (@traderterrain) reported

    @InflationExpert @TDAmeritrade I'm having the same issue here in North Austin.

  • InflationExpert
    James Bowman.gmi (@InflationExpert) reported

    @traderterrain @TDAmeritrade swiped a ticker out of all my trades and simulations (it still gets live quotes in the background), deleted them all. Completely shut down computer, turned it back on, as opposed to a restart, and I'm doing better now.

  • DerrickLAndrews
    Derrick Andrews (@DerrickLAndrews) reported

    @satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.

  • GoAndDo1037
    ~Nick (@GoAndDo1037) reported

    @TDAmeritrade @TheVineetKhanna You cannot even directly answer a customer question. That is pretty pathetic.

  • Trying2Ace
    Just_Ace (@Trying2Ace) reported

    @TDAmeritrade pls fix the iOS app. Can’t place advanced orders on a position based on a different ticker. For e.g can’t place an order for SPY based on /ES. It’s been months!!!

  • danielgbones
    Daniel Bones (@danielgbones) reported

    @TDAmeritrade Mai on the bond desk WAS ABLE to help. She gave me zero BS and facilitate the trades. Grateful to Mai for putting the customer #1. @TDAmeritrade

  • GrantWehrli
    Grant Wehrli (@GrantWehrli) reported

    Hey @TDAmeritrade your customer service is awful. /rant

  • SkipTreadwell
    Clarence is Corrupt AF (@SkipTreadwell) reported

    @TDAmeritrade Your whole system was down and you didn't know it? It wasn't a WiFi/Mobile problem, it wasn't a modem or router problem. Talk to your customer reps and your tech guys. They know.

  • Stephenmrussel2
    Stephenmrussell4 (@Stephenmrussel2) reported

    @NickLeeson11 @TDAmeritrade I seen someone yesterday had a 7.9 billion cap... I guess if you multiply 7.9x1.05 it equals 8.30... They are using the same data multiple days and it means that the amount of shares is reported wrong. We have a serious issue with repothication.

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