TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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ILM_Traders
(@ilm_traders) reported
@TDAmeritrade you guys screwing up big time, I lost good amount because to broken app that failed to execute orders and charts taking forever to load. Add more servers to bare the loads, otherwise you will lose lots of business soon.
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Chyeeahhh
(@chyeeahhh) reported
@thinkorswim robbing me on fills like a mother today. Jesus Christ they can help them selves in the tape and backlit you all day and call it a internet connection issue….. tired of @TDAmeritrade I need a better broker
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RTStocksFeed
(@StocksRt) reported
@TDAmeritrade you customer service sucks. I've been hung up on 3 times today in regard to a bill
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Dan
(@DanMulliganNYC) reported
@etrade is fairly brutal unresponsive and slow @TDAmeritrade can you help me move my account over (I already have a Ameritrade account)
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5thWheel
(@theDawgzRv) reported
@TDAmeritrade I tried that. Read the visual aids. All you do is try to get me to use a false address. You know, I opened 2 crypto exchange accts with my address, and not one issue. Instead of reaching out to me, how about you train your staff in your compliance department. They're confused.
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Goose
(@DanSonofRichard) reported
Hey @TDAmeritrade why can’t I login right now?! Won’t even recognize my username.
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@JusticeMustBeTemperedbyLove
(@Retroactive2017) reported
@TDAmeritrade @thinkorswim You mfkrs are starting my day off wrong AGAIN. I can not wait 50 minutes on the phone for support. Yet again my balance shows negative for NO DAMN REASON **** what a way to start the day FIX IT ALREADY😡😡😡😡😡😡😡😡😡😡
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Stevie
(@SNap33) reported
@trade_set @TDAmeritrade Come on this was 5 months ago when the system was down for a few days.
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Jerry Carter
(@Vero32) reported
@TDAmeritrade Hello, My Account is blocked, as every ID I use is not know by TD Ameritrade. Your phone is always to busy to help me. Help My account Jerry Carter @Vero32
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Paul Fiorerosso
(@FranksgotFleas) reported
@TDAmeritrade @thinkorswim Decided to upgrade to the new Samsung galaxy s20 fe, with 5G, nice phone. Services on mobile trader still slow as hell during market hours. Lol.
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JM
(@HappyWhalePapa) reported
@TDAmeritrade Wow over an hour wait for support what is going on?
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@JusticeMustBeTemperedbyLove
(@Retroactive2017) reported
@TDAmeritrade @thinkorswim ZHire some support staff so we don't have to wait a ******* HOUR for phone support and the online support in the client is NON EXISTENT and this is a repeat issue you should already have fixed GD fkrs starting my day off wrong FUCKKKKKKKKKKKKKKKKKKKK
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stockmarket101
(@stockmarket1013) reported
@Fidelity Fix your customer service. No matter what time of the day I try calling I am on hold for hours. This never happens to me with @TDAmeritrade
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If IMDB was a person
(@ultron1321) reported
@JustinEmeryShow @TDAmeritrade Do they have as much crypto support?
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M Rose
(@wordchirp) reported
@QTRResearch @TDAmeritrade Service sells...