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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmington, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • jarred_burt
    Jarred Burt (@jarred_burt) reported

    Is @TDAmeritrade down!?

  • Iatkrox
    I.kareem (@Iatkrox) reported

    @TDAmeritrade Thank you @tdameritrade, One more quick question. Is TD Ameritrade support Sri lanka?

  • __nickalexander
    Nick Alexander (@__nickalexander) reported

    @thinkorswim @TDAmeritrade Alerts are gone and creating new ones is also not working...

  • parsawatl
    parsawatl (@parsawatl) reported

    @TDAmeritrade Thanks for the reply and my apologies for my choice of words... The problem here is that two factor is just for show. If there is any path that leads to my account without two factor the system is broken. And having another path with two factor auth DOES NOT make it better.

  • JoeyBtrading
    JBurnsee (@JoeyBtrading) reported

    @MMarquit @TDAmeritrade Absolutely stay away from TD ameritrade. They are plagued with problems

  • Crypto_bag
    Crypto_bag (@Crypto_bag) reported

    @AfitLifeDrManny @TDAmeritrade Same problem

  • parsawatl
    parsawatl (@parsawatl) reported

    @TDAmeritrade I am in the process of transitioning away from TD so i am good but just wanted to make sure people's accounts are protected. Here's the problem. 2 factor enabled on tdameritrade account I can login using the same credentials to thinkorswim without 2 factor (THIS IS A PROBLEM)

  • notoriousalerts
    Gary (Mystic Mac) 🍀 (@notoriousalerts) reported

    @TDAmeritrade is notorious for crashing down at open

  • billyxquinn
    Billy Quinn (@billyxquinn) reported

    Anyone else having issues with @thinkorswim alerts? @TDAmeritrade

  • PPatriot5
    PepeLePatriot (@PPatriot5) reported

    @TDAmeritrade 1 HOUR WAIT TIME FOR CUSTOMER SERVICE RIGHT NOW - ON AN OPTION EXPIRY DAY NOT GOOD.

  • PrinceCarmona3
    Prince Carmona (@PrinceCarmona3) reported

    @TDAmeritrade FIX YOUR CHARTS SO THEY UPDATE FOR Premarket and postmarked TRADING!

  • peony_king
    Peony King (@peony_king) reported

    @TDAmeritrade for splitting **** units is awful. The units are marginable, and I had a good amount on margin. Placed a request to split the units. Apparently it can take then several weeks to execute the split. I went ahead with it anyway... 1n

  • jedimarkus77
    Jedimarkus (@jedimarkus77) reported

    @TDAmeritrade @thinkorswim alerts are not working again.

  • mattpark01
    Matthew Park (@mattpark01) reported

    @TDAmeritrade You guys have to fix your customer service. Every time I call I am told to wait over an hour! What happens when something really bad happens and then I have to wait over an hour?! You guys have to at least add triple the amount of people on your service team...

  • iamjfearless
    J-Fearless (@iamjfearless) reported

    @TDAmeritrade @thinkorswim Are you having service issues? All my chart alerts got wiped and I cannot replace them

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