TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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(@Captain_Mittens) reported
I tried to buy 10 shares of $AMC and it would not let me!! You need to fix your app!!! @TDAmeritrade
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TarkovskysSacrifice
(@InfiniteJeste) reported
Anyone else having trouble logging into @TDAmeritrade ? Every time I try to do so, I get an error message. It won't even recognize my identity when trying to troubleshoot. What the hell? #tdameritrade
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IdLikeToBeFree
(@IdLikeToBeFree1) reported
Hey @TDAmeritrade I think it would be beneficial to your customers if we could reach someone in customer service faster than a 45 minute wait time. Please expand your coverage.
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iamNasif
(@iamNasif) reported
@TDAmeritrade Do not use TD! Worst response times I’ve ever experienced. My money has been frozen in my account for weeks. I can’t trade, transfer, or withdraw. Email responses are generic and do not answer your inquiry and wait times on the phone is hours only for someone to hang up on you.
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That Guy
(@astiesan) reported
@TDAmeritrade On mobile I don’t get that. I can’t log in to mobile or desktop. Each gives a different error.
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Rianaigh
(@watchyour62018) reported
@TDAmeritrade It would be REALLY NICE if you would work on your HOLD TIME when clients are trying to call you..... How about get with it! Hire more people if thats the problem...
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ACTIVISM GLOBAL
(@ACTIVIST_NOW) reported
@TDAmeritrade Another similar order was placed, the previous EXPIRED. NOW,,, check new issue, posted a minute ago, no real time quotes
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Kari Maltzman
(@KariMaltzman) reported
@TDAmeritrade Your website sucks so bad. I can’t even change my own phone number. Have my financial advisor email. I’m sure as hell not holding for 45 minutes
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Michael
(@recinvestor) reported
@TDAmeritrade 2/2 Please fix this glitch and many others I’ve shared via your numerous requests for feedback. Why email regularly asking for feedback when not a single thing has changed? My suggestions are completely reasonable for those who use the app to actively trade.
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J B
(@TruePG718) reported
@TDAmeritrade Ive on hold with your customer service line for over an hour. I bought a stock at a specific price yesterday with a screen shot to support my claim (from my order history) and today, the price shows that I bought the item at price$20 more than what it showed on 2/23
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Charley David
(@CharleyDavid9) reported
@TDAmeritrade I have talked to them a bunch of times... quite frankly its all talking points... I am suggesting you get some high level IT pro on the job and fix it... its still not working right today... I dont get paid to do your work for you...
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Sir Huffer Pelosi Hogshead
(@HufferSir) reported
@Frodan @TDAmeritrade You can sell a stock you don't own, so you should be able to trade without your own money. Just loan, no problem! Then margin trade with that loan to double the debt. Gotta speculate to accumulate.
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Kevin
(@AZWildcats9) reported
@TDAmeritrade This company is criminal. They let you deposit no problem, then hold your money when you try to withdraw. How is this not a crime? @ClassActionLaw
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♕ DJ Joune ♕ 🦅
(@DJJoune) reported
Fix the problem @TDAmeritrade Level 2 is all wrong
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Ach
(@Ach64243470) reported
@TDAmeritrade Why cant i log in my account. Please help
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