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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • olfussteve
    unindicted (@olfussteve) reported

    @satymahajan @TDAmeritrade @thinkorswim Is is true that TDAmeritrade is now owned by Schwab and the service is diminished? I ha e heard such utterances. Fortunately, I haven't traded in weeks.

  • sha_wnl
    Shawn (@sha_wnl) reported

    @sockloff @TDAmeritrade having the same issues as well

  • SydneynShepherd
    Sydney Shepherd (@SydneynShepherd) reported

    @TDAmeritrade @Me2Greedy1 TD Ameritrade is a joke. My husband’s account was closed due to “fraudulent activities”. When he was the one who reported it to them, they tried to say he was the one creating the fraudulent problems on his account. They closed it and he still has not received his money.

  • MacrosTrend
    macros trend (@MacrosTrend) reported

    @TDAmeritrade your platform is not working. Last time I checked, futures open 3PM PST on Sunday .

  • ArkhamB
    Brian (@ArkhamB) reported

    TD is half down? Can place orders but no bid/ask. @TDAmeritrade @thinkorswim

  • traderterrain
    Landry (@traderterrain) reported

    @InflationExpert @TDAmeritrade I'm having the same issue here in North Austin.

  • Iucidtrades
    Joshua (@Iucidtrades) reported

    @AmyArial Well you're not paying for your execution, so it'll be similar to Webull. But Webull has been giving me more issues than normal and I've always preferred @TDAmeritrade customer service and platform overall.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • twittmypants
    David98 (@twittmypants) reported

    @TDAmeritrade I have done it all. Not sure what’s the issue. Logged off rest phone.

  • mjfrecruits
    MJF Football Recruiting (@mjfrecruits) reported

    @TDAmeritrade some things not working on your trading platform or thinkorswim. Specifically % movmement in stock-which is very important to some. Any feedback ETA on this ?maybe in future be proactive tell clients it’s not working

  • zhongjian63
    Shen (@zhongjian63) reported

    @TDAmeritrade @CharlesSchwab Your web account executing buy and sell stock and option are suddenly getting slow in last 2-3 sessions. Not my computer issue. TOS is ok on my computer

  • traderterrain
    Landry (@traderterrain) reported

    @InflationExpert @TDAmeritrade Ran a tracert and found that I was hopping through Singapore before routing back to TOS servers. Network engineer is looking into. Figured it out by jumping on my Verizon hotspot and the tracert didn't go through Singapore.

  • CheetahPsg
    CheetahPSG (@CheetahPsg) reported

    @satymahajan @TDAmeritrade @thinkorswim I've experienced some similar issues with TOS in the past. Remember during a heavy Covid recovery day that I entered a trade and wound up with frozen charts, a severely lagging silicone life form AT, and eventually a BLANK screen while still in the trade.

  • DotNetExpert007
    DotNetExpert (@DotNetExpert007) reported

    @TDAmeritrade @Dowjonesing TD, what about your customers still using older phones that don't support an Android 9 update?? We didn't even get a notice this Major Change was coming... Wow!

  • Emmonspired
    Dan (@Emmonspired) reported

    @TDAmeritrade Nice automated response. Sit on hold for another hour to be told what i literally told you? It's a system wide issue. You should call your own team.

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