TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
Klamath Falls, OR 2
Brooklyn, NY 1

Community Discussion

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TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidHe67026078 David Herold (@DavidHe67026078) reported

    @TDAmeritrade Still not working. Maybe time to cash out

  • andre77914326 andre (@andre77914326) reported

    @TDAmeritrade This better be fix by Monday or you gonna get a lot of ppl mad and I will definitely be switching to another brokerage

  • Justdougthatsit JustDoug (@Justdougthatsit) reported

    @jack_mf_smith @DontGetBagged @TDAmeritrade A percent loss on your missing balance? Mine shows up as I was up 1.9% on Fridays cash close. But my balance is down 18k.

  • ctemkar Chetan Temkar (@ctemkar) reported

    @TDAmeritrade You were 'aware' of the issue and didn't bother to tell your customers and it took 14 hours to reply to a tweet???

  • Skylar1k Sky Lark (@Skylar1k) reported

    @aaronleehughes2 @TDAmeritrade It is frustrating, but TD is as good or better than the industry. I am an active trader, and have had the experience of losing money due to system issues, and have called the trade desk and asked them to look into it.

  • ayyeelex Xeal209 (@ayyeelex) reported

    @TDAmeritrade Oh, I guess that would explain it. I was very confused when I decided to check the app and saw that I was down enough to have the margin call message when I SHOULD be well over the maintenance requirement.

  • slatoninvesting Slaton Investing (@slatoninvesting) reported

    Is anyone else having connection issues on @TDAmeritrade?

  • CharlynCoseglia Charlyn Coseglia (@CharlynCoseglia) reported

    @TDAmeritrade Still not working....looking into another platform if this is not remedied in next few hours.

  • timedk EVYOGA (@timedk) reported

    @TDAmeritrade In 20 years+. It always assigned or removed by Sat. First time it has not cleared for me. Expired options are not much an issue. It’s the assigned covered calls that have not released buying power that concerns me. Plus the Margin call message not going away?!?

  • Skylar1k Sky Lark (@Skylar1k) reported

    @aaronleehughes2 @TDAmeritrade Fidelity is pretty good, but frankly every broker has tech issues sometimes. I have over $1MM at TD, but also a secondary backup acct at IB.

  • Skylar1k Sky Lark (@Skylar1k) reported

    @aaronleehughes2 @TDAmeritrade I have tried numerous other brokers, and they all have tech issues sometimes. I have had an acct at TD and their predecessor Thinkorswim for over 20 years, and they are as reliable or more reliable than the industry, in my opinion. No one is 100% foolproof.

  • fireflyfifi Aloha Life (@fireflyfifi) reported

    My balances are down on the website and on the ThinkorSwim app. It would not be quite as stressful if the balances were higher rather than thousands lower. Please sort this mess @TDAmeritrade

  • mrgerza mrgerza (@mrgerza) reported

    @andre77914326 @TDAmeritrade Man and I was worried about myself. Terrible. Should never happen.

  • jcdevnet Juan Garcia (@jcdevnet) reported

    @TDAmeritrade I'm now able to login to the website and to Thinkorswim, thanks for this; however, any historical data prior to Oct.26 (trades, balances, deposits, etc) is no longer listed in the desktop app. When is this expected to be resolved?

  • Xecuter2 Xecuter2 (@Xecuter2) reported

    @logi_song @TDAmeritrade It's super weak now on low volume and about to break the trend line at 600. They will push it down with options when the time is right.

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