TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
Klamath Falls, OR 2
Nashville, TN 1
Brooklyn, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • BreakdownSheets Glenn Laaspere, NCARB (@BreakdownSheets) reported from Cary, North Carolina

    @vxx46 @TDAmeritrade Still down? I'm in NC and just logged in successfully.

  • SigmaPicks SigmaPicks (@SigmaPicks) reported

    @thinkorswim @TDAmeritrade still having issues with #TOS ... it's over 1 hours since the open and the issue has not been fixed ..

  • Diamond_Stock DiamondStocks (@Diamond_Stock) reported

    @Briceoak @TDAmeritrade Laggy data, orders dont process or even show up as entered, charts dont load. Website was completely down wouldnt even open. I had one order go through on mobile. Seems to be spotty per account.

  • SabreCapTrading SabreCapitalTrading (@SabreCapTrading) reported

    Hey @TDAmeritrade @thinkorswim how many outages and how much lag time until you fix your infrastructure?

  • dejamike Mikee (@dejamike) reported

    @TDAmeritrade @TDAmeritrade hey, your app is not working again and apparently is not just me… so is this my fault again according to your rep this morning… can I kindly get a response and an apology please? Thank you.

  • sschwarz21 Steve Schwarz (@sschwarz21) reported

    @dejamike @TDAmeritrade I just called TD Ameritrade and at least my phone rep acknowledged they had a problem. Still couldn't give me an ETA for repairs, but didn't blame my computer for the reason I couldn't get on.

  • AustinGlorius AustinGlorius (@AustinGlorius) reported

    @TDAmeritrade I still can’t sell my options...FIX IT

  • CCMbuilds Mike Kappel (@CCMbuilds) reported

    @TDAmeritrade Your site completely crashed again this morning. First hour of trading and still down. This is unacceptable. As soon as I am able, we will be moving all our accounts to a different broker. You are costing people money with this debacle.

  • Hill777Bobby Bobby (@Hill777Bobby) reported

    @TDAmeritrade get your DAMN ACT TOGETHER.. CAN'T EVEN LOAD THE DAMN APP

  • Em69Got Stanley (@Em69Got) reported

    @CCMbuilds @TDAmeritrade happens all the time, and not just a brief outage , this will go on for hours, they never fix it

  • Jgmoney9 Jgmoney (@Jgmoney9) reported

    @TDAmeritrade I just finished speaking with customer service about accessing my account and they said their hands are tied...im a day trader and I still haven't been able to access my account since the open of the bell and I'm losing money. All I get as a response is a "sorry".

  • Laura_Saint_Mer Laura | Data expert - Social commentator - Writer (@Laura_Saint_Mer) reported

    @TDAmeritrade This outage is very frustrating.

  • Jgmoney9 Jgmoney (@Jgmoney9) reported

    @TDAmeritrade I just finished speaking with customer service about accessing my account and they said their hands are tied...im a day trader and I still haven't been able to access my account since the open of the bell and I'm losing money. All I get as a response is a "sorry".

  • dejamike Mikee (@dejamike) reported

    @TDAmeritrade ZJ, if I called again, am I going to get blamed again for your platform issues? I don’t feel like getting talked down to again on this beautiful Friday morning.

  • Noted_Thanks_ Per My Last Email (@Noted_Thanks_) reported

    What a really ****** day for the @TDAmeritrade platform to crash...

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