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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • nioinc
    nio (@nioinc) reported

    @thinkorswim @TDAmeritrade When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

  • twittmypants
    David98 (@twittmypants) reported

    @TDAmeritrade is there issues with the app?

  • meyers_oh
    Meyers (@meyers_oh) reported

    @satymahajan @TDAmeritrade @thinkorswim Fidelity was bugging out with my fills all morning. Made it out but damn.

  • GoAndDo1037
    ~Nick (@GoAndDo1037) reported

    @TDAmeritrade @TheVineetKhanna You cannot even directly answer a customer question. That is pretty pathetic.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • Trying2Ace
    Just_Ace (@Trying2Ace) reported

    @TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!

  • Drizzt_Urde
    Drizzt (@Drizzt_Urde) reported

    @TDAmeritrade @CharlesSchwab Why are the platforms down.... Can't sell out of positions... Losing money..... Forget Charles Schwab

  • sockloff
    sockloff (@sockloff) reported

    @TDAmeritrade Has login been broken the last 2 days or is it just me?

  • 786fib
    Joseph (@786fib) reported

    @satymahajan @TDAmeritrade @thinkorswim TOS is awesome when it works correctly and total dog **** when it doesnt. Most issues are first 30 minutes of trading. I go calling the helpdesk and as always didnt see anything wrong. Their PFOF any broker that participates in PFOF you will see these types of issues.

  • batman_1337
    Batman_1337 (@batman_1337) reported

    @satymahajan @TDAmeritrade @thinkorswim Had similar issues, was a nightmare closing out the positions

  • OsideJawn420
    Castellanos +15000 NL MVP (@OsideJawn420) reported

    @satymahajan @TDAmeritrade @thinkorswim I had to re download TOS, I had this issue yesterday. It fixed it

  • CheetahPsg
    CheetahPSG (@CheetahPsg) reported

    @satymahajan @TDAmeritrade @thinkorswim I've experienced some similar issues with TOS in the past. Remember during a heavy Covid recovery day that I entered a trade and wound up with frozen charts, a severely lagging silicone life form AT, and eventually a BLANK screen while still in the trade.

  • BuccaneerJa
    Buccaneer Ja (@BuccaneerJa) reported

    Imagine if @TDAmeritrade just shut down midday. Yeah, it won't. But completely ok for @coinbase advanced trading to be inoperable.

  • Iucidtrades
    Joshua (@Iucidtrades) reported

    @AmyArial Well you're not paying for your execution, so it'll be similar to Webull. But Webull has been giving me more issues than normal and I've always preferred @TDAmeritrade customer service and platform overall.

  • FreeIndiaFree
    Free India (@FreeIndiaFree) reported

    @TDAmeritrade Are more people facing a complete disappearance of their portfolios in TD Ameritrade USA? They have stopped all access to funds and login to the account. All funds disappeared into the pocket of @TDAmeritrade .

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