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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • galaxy_orion
    Island Life (@galaxy_orion) reported

    @TDAmeritrade @CharlesSchwab DON'T Move your MONEY here, it will be FROZEN. Deposited $75K on path to move $500K. Cannot trade because every time you move in "NEW MONEY" it freezes the ACCOUNT. Confirmed this with Help Desk. Reversing course and withdrawing. INSANE!!! Was divesting after SVB. INSANE!

  • opd6799
    opd (@opd6799) reported

    @TDAmeritrade You have done nothing to help me over the phone, in dm, or on here. You just reply to make it look like you care. I think any current or potential customers need to know how you treat your customers.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • GrantWehrli
    Grant Wehrli (@GrantWehrli) reported

    Hey @TDAmeritrade your customer service is awful. /rant

  • Trying2Ace
    Just_Ace (@Trying2Ace) reported

    @TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!

  • BN_nevertweet
    Never Tweet (@BN_nevertweet) reported

    @Realized_Gains @TDAmeritrade Same thing for me. No idea if I even have a position or not as notifications are delayed 5 minutes. Couldn't seem to flatten either as I got an error on that. No one answering support chat either.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • fatjake__
    Jake (Regular Version) (@fatjake__) reported

    @TDAmeritrade there is no way TOS is having issues today again, what’s up guys? Data is coming in very slow compared to e trade

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • nioinc
    nio (@nioinc) reported

    @TDAmeritrade @CharlesSchwab When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

  • lostmarxbrother
    Tonie Garcia (@lostmarxbrother) reported

    @Schito_74 @TDAmeritrade @TDAmeritrade refused to refund after their last outage/glitch

  • easytrades2
    Pmoney (@easytrades2) reported

    @TDAmeritrade yo what's up with this order glitch on TOS, orders doesn't show its being filled but on back end it is. Ended up with triple the amount of size I wanted and had no idea until 10 minutes later

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • nioinc
    nio (@nioinc) reported

    @thinkorswim @TDAmeritrade @AlexCoffey_TDA When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

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