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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmington, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • wfc19
    Neuroman (@wfc19) reported

    @cobigsky22 @TDAmeritrade Thanks. I checked the trading history and I am sure it was some kind of mistake of @TDAmeritrade. I got a margin call email, but so far it's been 1 hour on their customer service and nobody is answering the call or replying email. ahhh

  • allysonnewell
    allyson newell (@allysonnewell) reported

    @TDAmeritrade Hi. @NEWELLJIM is having major issues. You’ve had him on hold for 90mins, disconnected the call & wait times just went from 20 mins to another 90. He’s calling from Colombia! Covered call options that expired above the strike price were not actually called away 1/2

  • chrisgrimess_
    Chris (@chrisgrimess_) reported

    Sure wish @TDAmeritrade would get their **** together and fix my account so I can actually use it

  • harrywang0
    Harry **** (@harrywang0) reported

    Online application had an error on TD's end, spent 2 hours on the phone waiting just to speak someone about it, got directions to submit files via email. One week later, email got auto deleted because nobody at TD opened it. Great customer service. @TDAmeritrade

  • Ozarka10
    Ozarka (@Ozarka10) reported

    @TDAmeritrade I believe there is an error with my quotes. $amzn and $rkt are both green. @DPogrebinsky your broker having the same issues?

  • ZaboniT
    ZaboniTrades (@ZaboniT) reported

    @TDAmeritrade I’m so tired of your plataform not working correctly. I open my account and it says I’m negative (322,000.00). I have no opened positions. This is so frustrating. I’ve tried calling, I been waiting for a representative for 1 hour.

  • GoldenRule_LLC
    GoldenRuleLLC (@GoldenRule_LLC) reported

    @thinkorswim @TDAmeritrade thank you for getting my assignment error corrected.

  • killa_pump
    PumpKilla (@killa_pump) reported

    @RealLifeAxelrod @TDAmeritrade @thinkorswim You getting a bad storm where you at maybe affecting your server.?

  • trader_NR
    TraderNR (@trader_NR) reported

    @TDAmeritrade @thinkorswim When will this trading issue be resolved?! This is insane. Account locked pretty much.

  • CJ_Kavanaugh
    #BreadWinner (@CJ_Kavanaugh) reported

    Wow I’m out here missing plays in the market because my account is still messed up. @TDAmeritrade fix my buying power come on.

  • ijtbjj
    Jordan Thompson (@ijtbjj) reported

    @TDAmeritrade please help... how long will it take you to fund my account??? Can’t trade :-(

  • DasriM_O
    Powerhouse (@DasriM_O) reported

    @TDAmeritrade this is the second worse brokerage after Robinhood. Been customer for over 8 years and it is a week now that I am trying to reach them. They closed branches it takes 2-3 hour hold and still can not reach them. Are they bankrupting?

  • WizmanGazbee
    wizman gazbee (@WizmanGazbee) reported

    @TDAmeritrade TD Ameritrade always behind on everything. Crypto is allowed on others but TD is too big to fail (stupid)

  • days2go04
    days2go (@days2go04) reported

    @TDAmeritrade - 2 HOUR WAIT TIME to speak with TRADING?!?!? Y’all suck!!!! Quite possibly the worst trading platform out there.

  • RealLifeAxelrod
    AXELROD (@RealLifeAxelrod) reported

    Is ThinkOrSwim down for you? Nothing is loading today.... @TDAmeritrade @thinkorswim

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