TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:

TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
De Soto, MO | 1 |
Calgary, AB | 1 |
Denver, CO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Brent (@Brent18405920) reported
@TDAmeritrade Thanks it seems ok now. I guess a temporary glitch.
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FREEdom (@Freedom90382413) reported
@TDAmeritrade @thinkorswim I have never had a problem with the app. We switched to thinkorswim a while back and it works fine. Maybe y'all need to check it out
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NS Capital (@NorthShoreTrade) reported
@TDAmeritrade Spent 4 hours on the phone. Rep says I should have been filled. He transferred me to a trading specialist. Gave me the worst excuse ever. Worst customer service ever. As a professional trader for 23 years, I have never seen anything as bad as your lack of fills!
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Fraudstein (@FraudsteinNews) reported
$TSNP / $TSNPD short sellers can call 1-800-273-8255 for help. Operators are on standby to assist. @TDAmeritrade @etrade @Fidelity
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Nader (@Nader50083190) reported
@elonmusk please help bring publicity to @TDAmeritrade and other brokerages cancelling big stop loss orders on GameStop. They say it was sporadic issue but won’t cover the damages.
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Alex Selland (@GamerToothpick) reported
@TDAmeritrade I have been unable to log in at all since Wednesday, and I'm not the only one. Is anything being done to fix this? I've tried the app and the website, and the website says my identity can't be verified, so I can't even try there.
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Gideon Brewer (@gideon_brewer) reported
@TDAmeritrade Logged into my account 45 minutes ago - says I have a phantom position in a stock for $100k+ dollars, which is causing my account to go into a margin call. Also says my long position in MARA is now short, so I can’t trade it. Been on hold for 45 minutes. FIX THIS
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Mike〽️〽️〽️ (@Mikes_Charts) reported
@TDAmeritrade I sure wish they would update the app. It’s been a long time. They should hire Jerry Medved again. The price/chart and options weren’t in sync at all during the AMC stuff. The lagging and crashing has been really bad Issues started same time as when they added new colors
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wellwisher (@Wellwisher254) reported
@TDAmeritrade There is seldom a problem on Saturday afternoon. It is when the market is moving that I can't get in.
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dood life (@doodtrades) reported
@TDAmeritrade I have funds available but can’t buy ? Wtf
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Stocks Pilgrim (@StocksPilgrim) reported
@TDAmeritrade bro, your chart controls are awful. Need to overhaul this system
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Austin Chavanne (@achavanne3) reported
@TDAmeritrade need help. A glitch maybe?
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YGDaKid (@young_gung) reported
@VerdeTrades @TDAmeritrade Cot damn
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My Meli Mel (@Borin_Quen) reported
@sunnyd @TDAmeritrade I'm having issues as well. I bought two securities Friday and the cost per share is wrong. Almost double what I really purchased them for...
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Rabble, Rabble, Rabble (@chauncy420) reported
@TDAmeritrade are yal having problems with people's account balances right now? I'm all cash but it says im down 14% this morning from close yesterday