TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
Check Current Status
Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
-
Sledge! voiced by Sandy Kaye
(@SandySledge) reported
@TDAmeritrade Who looks bad if I lose my temper because you can’t answer your phones?
-
✝️🙏🏼🇺🇸Evolu😻
(@Spirit3walker) reported
@TDAmeritrade Worst company ever! Called 1st time guy knew nothing transferred me then I got hung up on,2nd time waited 1 hour then phone connected- instantly hung up on. Total wait time 128 minutes, got nothing but that loud beep beep when the other person hangs up. Runnin to @RobinhoodApp !
-
👇🏽
(@USMCMohammad) reported
@dikfacemcgee @TDAmeritrade EXACTLY **** YOU TD IM FILING A LAWSUIT **** YOUR LAWYERS
-
Mr. SP
(@sp51213) reported
@TDAmeritrade I have been waiting for a customer rep for 1/2 hour now, this is horrible - it doesn’t even give an estimate!
-
Sledge! voiced by Sandy Kaye
(@SandySledge) reported
@CMay_TDA @TDAmeritrade I finally heal enough to get back in. I want is to see the “date purchased” info on the portfolio. 1.5 on hold. I want to open a joint account, the form on the app crashes when I use the back button. Call for help? Ha. Hahaha. More PTSD.
-
World Wide West
(@JayWesttheMC) reported
@TDAmeritrade it’s very disappointing that I have tax documents ready but I can’t access them or get in touch with a customer service rep due to unacceptable wait times, on how to access my 1099
-
Jason Rouslin
(@DFSgolfer23) reported
@blaunder @TDAmeritrade LOL 30 minutes? U think that’s bad? I can’t even sniff a representative in 30 mins from @allyfinancial
-
Rusty Shackleford
(@GenuinePest) reported
@TDAmeritrade you have awful customer service. 1 hour hold times with that horrendous music? Are you kidding me?
-
Stonks United
(@StonksUnited) reported
Getting ready to leave @TDAmeritrade for a different brokerage. Constantly having issues with their service. Another very slow operating day on their platform today
-
SocialMediaScroller
(@MediaScroller) reported
@TDAmeritrade I have a stock that is now showing as a number and I can't see any data. I look up the call number and it is in the system. Please help!
-
moses
(@MilkPorkWaffle) reported
@Fidelity I’ve been investing with you guys for years, but now you’ve cut off a substantial income source for me by limiting the OTCs I can buy. You’re just as bad as Robinhood now. Moving my entire portfolio to @TDAmeritrade. Thanks for nothing. 👍🏻 #fidelity #OTCMarkets #otc
-
Dogelas J. Dogenburg 🌬🐕
(@FCoy69) reported
@Houston20Jon There must be commission or something I’m not seeing. Pure bull crap. @TDAmeritrade still can’t but penny stocks with my 4$. Wtf Jon
-
👇🏽
(@USMCMohammad) reported
@TDAmeritrade @gntschnzer YOu guys suck its been happening since september 2018 GET SUED sorry doesnt cut it when youre a multi billion dollar company **** you td
-
Agnès Alessandra⚜️#𝐅𝐑𝐄𝐍𝐀
(@AgnesAlessandr6) reported
@TDAmeritrade I have been trying to submit my documents, but I saw there’s no e-mail address in your page only fax and I do not have one! Please help me, I need an email to submit those documents ASAP. Thank you
-
Dorian Cunningham
(@DorianC76130879) reported
@TDAmeritrade please please fix your platform bro , the lags and delays are wild , don’t know if it’s on purpose or what , help us out we like to make money too
Check Current Status