TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:

TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Edison, NJ | 1 |
Pomona, CA | 1 |
Milwaukee, WI | 1 |
Olney, MD | 1 |
New Braunfels, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin C. (@kevincinar) reported
@t_robic @DanielOHare14 @TDAmeritrade They don't seem to care. People have been complaining about all these issues and they still refuse to fix or improve their platform. After they've been bought out, the quality has gone done tremendously
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SwiftTorontoGoose (@goose_swift) reported
@TDAmeritrade @thinkorswim Fix your platform I can't tradr
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Yosef (@wfraga) reported
@thinkorswim @a1core1 @TDAmeritrade tec support messing with Thinkorswim upgrades ! The "NEW" version freezes Position/Orders window ! AND THEY DON'T FIX THAT !!!
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James Johnson (@broncostakes) reported
@TDAmeritrade is your chat system down? I’ve been on hold for 90 minutes...
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President-Elect Hymen Sharge Zophucuvith (@Retroactive2017) reported
@TDAmeritrade @thinkorswim So can't cancel an order that would not go through and been waiting on the phone for support for 55 minutes NOW is that the new level of excellence your merger is providing?
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Will (@iamsiaca) reported
@TDAmeritrade Can you please fix Vitl
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China_deal_in2024 (@AJain2685) reported
How can a small trader like me mKe any headwind if brokerike @TDAmeritrade screw you with their system error and later tell you no you are responsible for it
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Antonio Altamirano (@antonio) reported
.@TDAmeritrade takes 3-5 days to deposit my cash to my bank account @CashApp does it instantly even over the weekend There’s a reason why FinTech startups attract more users than traditional players and it’s not only due to the superior UX and UI. It’s the quality of service.
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Wallstreet Mamba ➐ (@Trader_Jayyy) reported
@BabyBelfort @TDAmeritrade Exactly. Terrible service. Honestly thinking about switching brokers because it’s terrible.
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Wallstreet Mamba ➐ (@Trader_Jayyy) reported
@TDAmeritrade Will there be compensation for this error? I could not close my position because of this.
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Jason (@Stuck_Trader) reported
@TDAmeritrade customer service is horrible and won’t honor an order. Time to switch to @etrade
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William Aston (@WilliamAston) reported
@TDAmeritrade I’m tired of calling you guys. Your platform should be absolutely flawless considering the amount you take in commissions..you also lied to me about lowering them. Never got a message about it. Just lip service from your trading desk..
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Baby Belfort (@BabyBelfort) reported
@TDAmeritrade how long is the hold time? Cannot connect. System is down. Need to check if my orders filled. PLEASE HELP
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firstname.lastname (@GoBlueTsunami) reported
@TDAmeritrade website has been slow for at least 4 weeks now...basic symbol looks up just hang. This needs to get fixed!
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Span (@laurentspan) reported
@TDAmeritrade another service outage!!!!