TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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CoCo’s Portfolio and Risk Management
(@CoCoAndPebble) reported
@TDAmeritrade I just called this #. The wait time is 30 minutes. Is there a direct line for specific issues rather than this generic number. I plan to move 3 TD accounts to another brokerage if there’s no solution, today was terrible to realize I have no control over the shares I own
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CoCo’s Portfolio and Risk Management
(@CoCoAndPebble) reported
@TDAmeritrade Can you at least state as such in the message when it simply said no naked options are allowed where as a simple message like please call broker will do? I missed my window and the error message wasn’t even correctly describing my action.
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SuperSPAC
(@Super_SPAC) reported
@stocktalkweekly @SpacTraderinTra Trying to refund on this app called @TDAmeritrade via Google Play Store but it's not working. Usually pay to win works in most games 🤷
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🍎NYC Apple
(@RottenClinton1) reported
@TDAmeritrade #ameritrade is your site down??? Can’t login....
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Daikonking83
(@P_MackD) reported
@TDAmeritrade what the ****? Bad timing
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GC WV
(@GCWV4) reported
@TDAmeritrade I’ve tried that multiple times for the last two months. Please fix it.
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AlinSLive 📊🏡
(@AngryPilotAlinS) reported
Sorry Vlad. @RobinhoodApp you guys rock but I’m gonna agree with that Congress member. My phone is constantly buzzing telling me a stock is up or down or doing something. Yes, stocks move. This isn’t what I need. I didn’t set those alerts. @TDAmeritrade Doesn’t flood me. 1/2
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Zainab A.
(@ZazaReviews) reported
@TDAmeritrade hi! I’ve been struggling with your customer service ! No replies to emails or messages
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DM
(@stoxnopps) reported
@TDAmeritrade iOS app is awful
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teddy
(@teddy56921289) reported
@TDAmeritrade can I get help?
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Pierre Tamisier
(@PierreTamisier) reported
WTF @TDAmeritrade - I cannot send you online messages right now? +1h wait time on the phone to talk to a rep. "The system is temporarily unavailable, please try your request again later." You are becoming as bad as @RobinhoodApp and @Betterment
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YaMotha
(@joeybagofstocks) reported
Hey @WebullGlobal & @TDAmeritrade I think something is wrong with your brokerages. For some reason it shows my stocks going down but I thought they only go up? I’m confused and am losing money so if you could just return it back asap I’d appreciate it. Thanks!
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MMM
(@M_M_MONEY_) reported
@BullishDanny @NeilKokemuller @TDAmeritrade App keeps going down....🙄
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Matthew Kurtz
(@MatthewKurtz11) reported
@TDAmeritrade Need customer service now. Every time I call and type in my account number, the call drops
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Domainophile
(@domainophile) reported
@TDAmeritrade @CharlesSchwab If I get a fill it's because the price rips higher. I don't recall ever getting filled otherwise, this is stupid, and I'm reconsidering no commission trading. This is abysmal. Always last in line.
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