TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Pankit Parikh
(@pparikhxr) reported
@AviNMash @TDAmeritrade E*TRADE offers a concierge-type service depending on your account size
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Energy CEO
(@Energy4This) reported
@AviNMash @TDAmeritrade It's been ridiculous lately. If you have an urgent problem you're ******, but they are at least 24/7 and the wait times aren't bad late at night or probably on the weekend.
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Russ Savage
(@mock_neck) reported
@TDAmeritrade Called two days in a row. Got told I have to wait for your review process. Slow unnecessary procedures = bad business.
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The **** Savant
(@TheSpacSavant) reported
@SpacGuru @elSeanoMac @TDAmeritrade Not working on my end, oh well.
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Go West
(@GoWest06116802) reported
@AviNMash @TDAmeritrade Having the same issue at Interactive Brokers.
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Mark McHamill
(@FakeFan50) reported
Ah! I see today is the day for @TDAmeritrade to have its monthly outage. I love trading when I see nothing but a blank white screen!
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Amy
(@amyruh12) reported
@TDAmeritrade WTF is going on with TD Ameritrade? Yesterday(1/21), half my account balance was gone without any reason. Today, I am being told that I have made a day trade on 1/21 and I have no idea who made it since it wasn’t me. This is insanity! This is unacceptable!
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Patrick Frake
(@eleven20PF) reported
@AviNMash @TDAmeritrade I’ve never had that issue with @Fidelity
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lanemyers
(@thebeachpleaze) reported
@GraniteGods @ArOhBe_K Doesn't matter to me, I'm loaded. But yes, their theory of protecting us is flawed. Because it won't let you average down. How stupid are the people at the top of @TDAmeritrade
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Hailey Cleek
(@haileycleek) reported
@TDAmeritrade I've been on hold for an hour with two call drops - can someone in customer service call me?
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Betting Bruiser
(@BettingBruiser) reported
@GhostsOfWolves @TDAmeritrade No problem. I know tweeting about other topics NOT #PotStocks isn’t what I’m known for ... but I’m out to find the best spots for investors to make money and which ones to avoid. $WE $WE.v is a no brainer below $700m.
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SL
(@sunset24stan) reported
@tdameritrade y’all need to fix y’all website site...rant over
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Silent Second
(@silent_second) reported
@TDAmeritrade Well SOMEONE IS MAKING A MARKET RIGHT? I UNDERSTAND THE POTENTIAL LIQUIDITY ISSUES. IF I HAVE ENOUGH MONEY TO LEND ME MONEY ON MY ACCOUNT. YOU HAVE THE LIQUIDITY. RETAIL DOES NOT HAVE A CHANCE. IT BS. WHEN I COME IN AT 7 AND 100K IN VOLUME HAS LOWERED THE PPS 10 o/o,LIQUIDITY?
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Realpolitik
(@realpolitik201) reported
@TDAmeritrade Well I reported this to TDA months ago and you forwarded it to the tech team at that time. I get that you’re all busy, but this is a fix that shouldn’t be too hard to implement... every day I watch CNBC, I experience 5ish crashes. Way too much @CharlesSchwab
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Realpolitik
(@realpolitik201) reported
@TDAmeritrade Well I reported this to TDA a month ago and you forwarded it to the tech team at that time. I get that you’re all busy, but this is a fix that shouldn’t be too hard to implement... every day I watch CNBC, I experience 5ish crashes. Way too much @CharlesSchwab