TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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DGTrader
(@MRDGtrader) reported
Anyone have trouble moving from @TDAmeritrade to @WebullGlobal ?? The transfer isn't working and webull customer service won't respond. Took the advise from @MrZackMorris to move to be more agile....
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slava gordon
(@SlavaGordon) reported
@TDAmeritrade @thinkorswim why is it impossible to get help with my account? 3+ hours in the chat queue and 60 minutes waiting on the phone. NADA. I am unable to sell out of positions. What is going on?
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marty
(@Mcfly_Martyy) reported
@SDhillon07 @TDAmeritrade I’m on hold now, I’m showing -20k Maintenance Call. Did you see something similar?
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Thoreau
(@KingThoreau) reported
Talked to 3 different people and not a single one was able to help. "my guess is" Lol, sorry but I don't want a guess when it comes to my living. I want answers. @TDAmeritrade
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Southern Trader
(@southerntrader7) reported
@SDhillon07 @TDAmeritrade Holy crap! This happened to me repeatedly on Vanguard. I took my money out , called repeatedly, they could acknowledge it but couldn’t fix it. I’m now at TD..... I’m going to be watching mine closely!
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A_Campbell
(@hedgedhusky) reported
@Moneycumez @KingThoreau @TDAmeritrade It’s got to be an error. I’m down big too after a shaky week of trading. Last thing I want to see.
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Sergio Pesina
(@SergioPesina) reported
@SDhillon07 @TDAmeritrade LITERALLY WAS JUST ON THE PHONE FOR THE SAME ISSUE!
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Dudikoffpb
(@ty_washington20) reported
@NSAVTech Love what you guys are doing and I'm investor/shareholder! What is the status of the TD Ameritrade not being able to buy or sell $NSAV? Can you reach out to @TDAmeritrade ? THAT IS STOPPING A LOT OF PEOPLE FROM BEING ABLE TO BUY THE STOCK AND KEEPING THE PRICE DOWN.
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SD
(@SDhillon07) reported
Honestly fck you @TDAmeritrade . I work my *** off day and night to get to where I am. You decide to have an maintenance “error” over the weekend.
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HokieZ28
(@HokieZ28) reported
from
Kinston, North Carolina
Bout had a heart attack when I opened my @TDAmeritrade app and it showed a -100k balance in my margin account with a margin call. Luckily I'm not the only one as it appears to be a system wide issue with margin accounts.
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Jacques Schapira
(@SchapiraJacques) reported
@Mcfly_Martyy @SDhillon07 @TDAmeritrade I have a 75k maintenance call
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Chris
(@Moneycumez) reported
@KingThoreau @TDAmeritrade Could it be maintenance fees??? I have the same issue..
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A
(@A11FK) reported
@SDhillon07 @TDAmeritrade IBKR was off last weekend too.. Calm down..
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Sergio Pesina
(@SergioPesina) reported
@TraderMdd @TDAmeritrade Woke up to a -7% acct with a margin call. Never used margin $$, called, rep said he had no idea why it was like that but also said they are doing maintenance this morning on the apps. STILL, shits annoying & misleading
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Kyle Mullin
(@james_the_fifth) reported
I spent fifteen minutes in a queue for site support with @TDAmeritrade only to be connected with a bot who could not answer my questions. The bot had a human name like Tiffani S. or something. I just want to do my taxes, dangit.
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