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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • MacrosTrend
    macros trend (@MacrosTrend) reported

    @TDAmeritrade your platform is not working. Last time I checked, futures open 3PM PST on Sunday .

  • AFTuits
    𝔸ntonio  (@AFTuits) reported

    @TDAmeritrade channels for think or swim for ios are not working

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • nioinc
    nio (@nioinc) reported

    @thinkorswim @TDAmeritrade When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

  • ZoquierNicole
    NICOLE ZOQUIER (@ZoquierNicole) reported

    @TDAmeritrade What is going on with Think or Swim? I was in a position - and couldn't close it - then when I went to flatten it it created a short position. I flattened again - and it made a short position 5X my original long position WTF. THIS IS VERY DANGEROUS. WTF.

  • DerrickLAndrews
    Derrick Andrews (@DerrickLAndrews) reported

    @satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.

  • batman_1337
    Batman_1337 (@batman_1337) reported

    @satymahajan @TDAmeritrade @thinkorswim Had similar issues, was a nightmare closing out the positions

  • lostsoulty
    Lost Soul (@lostsoulty) reported

    @satymahajan @TDAmeritrade @thinkorswim Was this at open? I had the same issue… 😡

  • efinuwke01
    bukasee (@efinuwke01) reported

    @TDAmeritrade I have a new account opening with self guided account. I want to log in and fund. I need to log in. Can I get some help?

  • GoAndDo1037
    ~Nick (@GoAndDo1037) reported

    @TDAmeritrade @TheVineetKhanna You cannot even directly answer a customer question. That is pretty pathetic.

  • BristolType6
    Bristol 6 (@BristolType6) reported

    @TDAmeritrade Since FINRA is throwing the Broker-Dealers under the bus & claiming it is BD's responsibility to resolve the shorts problem that still remains with #MMTLP, would you join retail in calling on FINRA for real transparency? @johnbrda might like to hear from you if so.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • FreeIndiaFree
    Free India (@FreeIndiaFree) reported

    @TDAmeritrade Are more people facing a complete disappearance of their portfolios in TD Ameritrade USA? They have stopped all access to funds and login to the account. Is this the next Signature Bank?

  • untitled_no1
    nomoneyjokic (@untitled_no1) reported

    @roctownbadger @thinkorswim @TDAmeritrade yeah it’s the issue I had. cba trying to deal with bot service though

  • traderterrain
    Landry (@traderterrain) reported

    @InflationExpert @TDAmeritrade I'm having the same issue here in North Austin.

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