TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Seunkingston
(@Seunkingston4) reported
@CharlesSchwab @TDAmeritrade I couldn’t login please help
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Tony Starke
(@TonyStarke4987) reported
@robstiles1 @CharlesSchwab @TDAmeritrade Yep had the same problem on TOS and Schwab which they are becoming 1
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Melissa Pilgrim
(@MelissaPilgri10) reported
@CharlesSchwab @TDAmeritrade Uhm, excuse me? You’re not serious are you? I tried to buy GME numerous times throughout the day and was unable to. Could not buy until sometime around 2:00pm. After your hedge fund buddies had all day to drive the price down and mitigate their losses.
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Ben
(@PatternProfits) reported
@TonyStarke4987 @CharlesSchwab @TDAmeritrade Wow... for once, I caught a break. Have had plenty of other times where I'm on the wrong side of an outage.
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#Rajanna(Gopi Adusumilli)
(@agk4444) reported
So @TDAmeritrade botched my $SPX broken butterfly trade today and did not fix it until EOD. All my capital got blocked and missed on some great trades. Thank you for nothing guys. Fix this shift. Not everyone will be nice like me.
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Thomas Cary
(@tcary33) reported
@CharlesSchwab @Oysterhaven @TDAmeritrade I could not place any trades this morning. Did not recognize security symbols, lost all cost basis, e chat and call center down and my rep hasn’t called me back in 2 days. Volume CME trading did not cause all these internal and market disruptions.
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Gregory
(@GQ1917) reported
@thomasWbutch @TDAmeritrade you are the worst. What you did was beyond ... #actionclasslawsuit #comingnearyou
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Ajay Maheshwari
(@Amahesh777) reported
@andrewrsorkin Great interview with RH CEO @TDAmeritrade has similar restrictions Main thing which hurt the traders is frequent trading issues. Platform go down so many times. People are not able to trade at all Today due to high volume system's crashed & it was tough getting out
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David Huffman
(@unclerico2006) reported
@EliBurton_ @TDAmeritrade Fidelity. TD shut it down earlier. Fidelity did not (AFAIK).
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Solmaz
(@__solmaz) reported
@CharlesSchwab @TDAmeritrade Your app was down for two hours this morning. Website was also struggling!! You don’t allow covered calls. How on earth this is considered as a complex option?! Those horribly mispriced premiums are reserved for others?!
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Bashar
(@BasharTarr) reported
@CharlesSchwab @TDAmeritrade Actually you just don’t work, login page errors out for technical issues
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Alex Potenza
(@alexpotenza3) reported
@CharlesSchwab @TDAmeritrade Too bad your trading platform and market data for financial advisors using you as custodian was intermittently available for 2 days. Inexcusable!
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Dexsa
(@Dexsa18929428) reported
@urhandler @CharlesSchwab @TDAmeritrade damn i saw that same message then couldn't find it. I swore I was crazy
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Ben
(@PatternProfits) reported
@TonyStarke4987 @CharlesSchwab @TDAmeritrade I had zero issues with TDA/TOS. Hasn't always been the case, but no problems this week. I'm not trading any of the heavily shorted names though, either.
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Jeff Tryka
(@jtryka) reported
@TDAmeritrade tonight you sent me a spam e-mail with the subject line "We're here to support you" I DON'T BELIEVE YOU!