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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmington, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahDa81344185
    Sarah David (@SarahDa81344185) reported

    @Giannijojo @TDAmeritrade It was unbearable and It’s really sad how this things do happen after numerous appeals to the support team and nothing was done until I came across @astra_trix support team and it was fixed completely the ré are best you will ever have

  • ZoquierNicole
    NICOLE ZOQUIER (@ZoquierNicole) reported

    @TDAmeritrade What is going on with Think or Swim? I was in a position - and couldn't close it - then when I went to flatten it it created a short position. I flattened again - and it made a short position 5X my original long position WTF. THIS IS VERY DANGEROUS. WTF.

  • Giannijojo
    SC 💕 (@Giannijojo) reported

    @TDAmeritrade @CharlesSchwab Gawd awful customer service from TD now the transition team - stop emailing me my account was closed sev yr ago & can’t be accessed -

  • AFTuits
    𝔸ntonio  (@AFTuits) reported

    @TDAmeritrade channels for think or swim for ios are not working

  • AFTuits
    i am Antonio  (@AFTuits) reported

    @TDAmeritrade @thinkorswim the latest release has a bug, when you scroll down the volume of the video goes down

  • GoAndDo1037
    ~Nick (@GoAndDo1037) reported

    @TDAmeritrade @TheVineetKhanna You cannot even directly answer a customer question. That is pretty pathetic.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • jeffvietri
    Jeff Vietri (@jeffvietri) reported

    @trader_bearded @TDAmeritrade @thinkorswim are you working on this issue? Pretty dangerous for your users.

  • michaelgmcquaid
    Michael McQuaid (@michaelgmcquaid) reported

    20 minutes into the futures open and @TDAmeritrade is completely broken still. Can't see a single live quote on any CME future

  • JohnCookconsult
    John Cook (@JohnCookconsult) reported

    @TDAmeritrade I have to say on a Friday afternoon your account management customer service is UNBELIEVABLY PATHETIC.

  • CheetahPsg
    CheetahPSG (@CheetahPsg) reported

    @satymahajan @TDAmeritrade @thinkorswim I've experienced some similar issues with TOS in the past. Remember during a heavy Covid recovery day that I entered a trade and wound up with frozen charts, a severely lagging silicone life form AT, and eventually a BLANK screen while still in the trade.

  • Trying2Ace
    Just_Ace (@Trying2Ace) reported

    @TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!

  • lucassmaddox21
    GC⚽️ (@lucassmaddox21) reported

    @TDAmeritrade ok i’m trying to withdrawal $500 from my ameritrade account to checking account. Explain why i get an error and can’t withdraw MY money?

  • Nobl63970634Rob
    Rob Noble (@Nobl63970634Rob) reported

    @TDAmeritrade If you are planning on day trading this is definitely not a suitable day trading platform due to the slippage, charts often lag behind the tape, unstable stop features, etc. It is good for swing trading and long term positions. Customer service is very bad.

  • Emmonspired
    Dan (@Emmonspired) reported

    Something strange about the market today. With Europe closed and @TDAmeritrade Bond desk completely down... something's not right

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