TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Brubaker
(@KyleBru29) reported
@Fidelity @etrade and @TDAmeritrade all go down as the market opens.... All service millions of at home investors. Kinda feels like they want the hedge funds to have the edge at playing this broad rebound in the market 🙄
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Ruben Sepulveda
(@RubenSepulveda) reported
@TDAmeritrade your stupid platform is costing money because you can’t keep up with demand!!!!!!!!!
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Trend Trader
(@TradinTheTrends) reported
from
Enterprise, Nevada
@etrade @TDAmeritrade fix yo ****! 🤬
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Justin
(@thattboyjustin) reported
@TDAmeritrade just forced sold over 75% of my shares in #AMC without my permission. Wtf is this
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Spock’s Little Brother
(@SpockLittle) reported
@CharlesSchwab @TDAmeritrade None of my trades are executing. Same problem on Friday morning where I got stuck holding the bag because you couldn't execute a trade for 200 shares while it sat below my trade price for 1 1/2 minutes on a stock that trades 20K sh/minute. Ridiculous. Thanks @TDAmeritrade
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Matthew Bradford
(@Hoss1971) reported
@TDAmeritrade @thinkorswim For **** sake, this is ridiculous. Your service is essentially non-functional during crucial times. Institutional account looking elsewhere. Inexcusable, total **** performance.
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Gol D. Roger
(@osoriodagrizzly) reported
@TDAmeritrade you almost cost me money you *****, fix your ******* platform.
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ryan
(@raiankanpai) reported
@Pharmdca @TDAmeritrade Issues with @etrade too. Terrible. Cant see order execution and super slow mobile and web platform
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AdnansArk
(@AdnansArk) reported
I think it's happening everywhere -- these brokers are really using this 'glitch' excuse and slowing down our 'buy and sell' orders -- not on only that they're giving HUGE amount of opportunities to folks like @Citadel1842 to benefit off these glitches. @TDAmeritrade --you suck
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Michael Anthony
(@ClearForesight) reported
@TDAmeritrade @jmarek678 You’re company is PURPOSELY not allowing people to buy and sell stocks at the time they want to. We never had this issue. We would be in & out of stocks in one second. Now it just keeps saying Pending Order. We’re not stupid. Stop colluding to mess with the peoples money.
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ET
(@mpower_trades) reported
Terrible latency this morning ... what is going on @thinkorswim @TDAmeritrade ? Couldn't get charts to load and couldn't submit orders for first 15 minutes of trading 🙄🙄🙄
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Tarik
(@activetrade_1) reported
@dana_marlane @TDAmeritrade My charts won’t load on Think or Swim and also got a warning from Fidelity that they will be slow today
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Tmoney 🤑
(@Stikeenote) reported
@TDAmeritrade Why can you not fix this ongoing problem!!!!!!!? Every Monday the same crap happens and you do nothing! I CANT TRADE!
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petelite
(@petelite4) reported
@TDAmeritrade @thinkorswim Platform down again 🤦
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JBMSoxFan
(@jbmsoxfan) reported
@TDAmeritrade why is it that you are unable to offer the basic services like access to accounts during trading when there is high volatility and I hold the very stocks that are volatile at that moment. I’m tired of you costing me money. Filing a complaint with @FINRA & @SEC_News
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