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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • Niconomics1
    Niconomics (@Niconomics1) reported

    @Selfesteem @TDAmeritrade @salmoncreek7 Td ameritrade has great customer service do you even use them

  • AFTuits
    i am Antonio  (@AFTuits) reported

    @TDAmeritrade @thinkorswim the latest release has a bug, when you scroll down the volume of the video goes down

  • Giannijojo
    SC 💕 (@Giannijojo) reported

    @TDAmeritrade @CharlesSchwab Gawd awful customer service from TD now the transition team - stop emailing me my account was closed sev yr ago & can’t be accessed -

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • Emmonspired
    Dan (@Emmonspired) reported

    @TDAmeritrade Already called, was on hold for 1 hour, i'm reporting what was told to me. I think the customer service teams need to figure out what's going on and get aligned.

  • BristolType6
    Bristol 6 (@BristolType6) reported

    @TDAmeritrade Since FINRA is throwing the Broker-Dealers under the bus & claiming it is BD's responsibility to resolve the shorts problem that still remains with #MMTLP, would you join retail in calling on FINRA for real transparency? @johnbrda might like to hear from you if so.

  • ilovemorocco2
    ilovemorocco (@ilovemorocco2) reported from Manhattan, New York

    @TDAmeritrade forgot my username and password, please help

  • mrvtherecruiter
    Sentencing & Justice Reform (@mrvtherecruiter) reported

    @TDAmeritrade I spoke with a rep this am. I need to manage my son's account (he has a traumatic brain injury from 10/3/2018). I am parent / legal guardian. The rep emailed IRA Disclosure kit that tells me nothing - nothing to print and sign. Can you help? Will provide documents.

  • FarmerTomch
    Farmer (@FarmerTomch) reported

    Anyone have trouble with @TDAmeritrade latley ?Not showing withdrawals pending on either end

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • SydneynShepherd
    Sydney Shepherd (@SydneynShepherd) reported

    @TDAmeritrade @Me2Greedy1 TD Ameritrade is a joke. My husband’s account was closed due to “fraudulent activities”. When he was the one who reported it to them, they tried to say he was the one creating the fraudulent problems on his account. They closed it and he still has not received his money.

  • Trying2Ace
    Just_Ace (@Trying2Ace) reported

    @TDAmeritrade pls fix the iOS app. Can’t place advanced orders on a position based on a different ticker. For e.g can’t place an order for SPY based on /ES. It’s been months!!!

  • mjfrecruits
    MJF Football Recruiting (@mjfrecruits) reported

    @TDAmeritrade some things not working on your trading platform or thinkorswim. Specifically % movmement in stock-which is very important to some. Any feedback ETA on this ?maybe in future be proactive tell clients it’s not working

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

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