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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmington, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • rel71177
    rel71177 (@rel71177) reported

    @TDAmeritrade TD IT problems; My account screen is false and still not corrected. xxx of xx shares disappeared in Feb. No transaction history. My account lost about xxk net liquid value. This reduction was not a result of stock values. No response to any email to you. No one person to talk to

  • AveryTheTrader
    A (@AveryTheTrader) reported

    @NazPT @TDAmeritrade shows the same as numbers. sure hope they fix it soon. We've got TSNPD claiming its them taking too long to convert & I've got TDA claiming its the company. idc who it is, just fix it!

  • redcivicsi19x
    Josh (@redcivicsi19x) reported

    @TDAmeritrade @GamerToothpick I have not been able to login since last night. I've changed my password several times and even finally got to the "identify yourself" part, put in the code, and still told me I can't login... What is going on?! I can't take 1.5 hrs out of my day to be on hold w/ you guys...

  • Rosatigal
    Lisa (@Rosatigal) reported

    @TDAmeritrade I have been trying for weeks to get in touch with you about a missing distribution check. Local branches are closed, the customer service number has over an hour wait times, email sent a week ago from your contact page has received no response. Terrible service!

  • CAMx502xS
    cameronS......er (@CAMx502xS) reported

    @ELJoseJuanPablo @TDAmeritrade Their website list that a ticker change or or share split could result in a 2 day shut down of the stock for maintenance... like I said I haven’t been to happy with them but this one I get.... some others have been inexcusable...

  • Afigsnyc
    A Figueroa (@Afigsnyc) reported

    Worse customer service in the stock game @TDANetwork @TDAmeritrade over two weeks no support.

  • ELJoseJuanPablo
    LØGAN (@ELJoseJuanPablo) reported

    Give me my ******* shares. Done with TD terrible broker $TSNPD @TDAmeritrade

  • CAMx502xS
    cameronS......er (@CAMx502xS) reported

    @ELJoseJuanPablo @TDAmeritrade They’ve definitely had some issues as of late so I get that.... you can buy on Td right now you just don’t have your shares transferred yet to sell.. to my knowledge Webil and others that have it up now didn’t when it was OTC. But I get the frustration....

  • zakvee
    zakvee (@zakvee) reported

    @Randy97814569 @shapirocb @TDAmeritrade First-world problems.

  • sunnyd
    sunnyh (@sunnyd) reported

    @TDAmeritrade I appreciate the response. I know when I create a New watchlist it has default columns. But whatever the issue was, threw a wrench into my morning. I don’t need any more wrenches. On a Monday

  • christianmatts
    christian matts (@christianmatts) reported

    @TDAmeritrade you need a system to call customers back. having no local branches open in nyc and waiting on over an hr to talk to rep who can’t even help sucks.

  • FooSoul
    SoulFoo (@FooSoul) reported

    @TDAmeritrade Its only when right clicking on $2.5 increment TSLA contracts. Appears to be a bug.

  • ComptonCrypto
    Compton Crypto (@ComptonCrypto) reported

    @TDAmeritrade Your customer service sucks horse *****. Your **** site still won’t let me log in. And the wait time for your phone line is over an hour wait

  • fiducia_invest
    Fiducia Investment Research (@fiducia_invest) reported

    @ThibeauBrad @TDAmeritrade I used both Fidelity and TD interchangeably the last 3 years and honestly the last 6 months have been the worst customer service possible. It’s bad..

  • My1089
    My108 (@My1089) reported

    Latest @tdameritrade response to customer question/concern = too bad, so sad! At least we are getting down to their real thoughts toward their customers! #ridiculous #customerservicefail #closeyourTD

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