TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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mostlymeanreversion
(@reversioncurve) reported
Out of April. Nasty slippage. All hedges for the trade totaled about $2K. Not too bad there. Gave up $40K because @TDAmeritrade won't enable @thinkorswim to handle custom orders with >4 legs. Can't wait to migrate the entire account to my new broker and the Silexx platform. $SPX
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Sipp Industries
(@SippIndustries) reported
Shareholders with @ETrade and @TDAmeritrade, we need your help. Please call your broker and ask them to lift the online trade restriction. It has been there long enough. We've sent a request and have yet to receive their response.
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Chris Lockard
(@ChrisLo68253264) reported
@TDAmeritrade So now you send out patronizing messages to your customers? Wow, stay classy TD. Or as Ron Burgundy would say "Go **** yourself TD"
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THESTONKMISER
(@MrStonkMiser) reported
@TDAmeritrade Tried that already. Customer service doesn’t fix anything. I spoke to them two weeks ago and still nothing has been solved and the same issues are occurring and it’s not just happening to me. You guys have to fix either your software or your transparency bc it’s inexcusable.
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Uncle Dubbies
(@P_Dubbel) reported
@JustinRuzzo There aren't any gaps besides a gap down last week. That gap is because TDA hasn't fixed the chart to resemble pre split prices @TDAmeritrade $TSNPD
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Rob
(@robvette99) reported
@thinkorswim @TDAmeritrade Ur TOS platform stinks today.. Slow & barely moving.. Y does this happen every few months? Horrible customer service
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Sinister Resister
(@mikebrashier) reported
Out of nowhere, I can't log in to @TDameritrade. My security questions don't work. Their chatbot is useless. When I finally reach a human they tell me to call. As if voice comms are more secure. They created the problem, then make the user solve it for them.¯\_(ツ)_/¯
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Blake Patterson
(@BlakePa77984976) reported
It would be great if @TDAmeritrade customer service was responsive but now I’ve been on hold for over an hour #badcustomerservice
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Blake Patterson
(@BlakePa77984976) reported
.@TDAmeritrade you’re treating your long time customers terribly. Fix your customer service
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Turtle News Network 2
(@blow_twit) reported
@OwnThePlayOTC @NSAVTech **** @TDAmeritrade . Their app always goes down when the market suddenly plummets costing customers thousands!
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chris
(@stocktrade76) reported
@TDAmeritrade please fix your alerts section on your app. I have over 50 alerts that I have set but I only show 3 that can actually be edited and canceled. The rest just randomly pop up even on positions I no longer have and would cancel the alert but I cant because ntn is ther
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Ernie Page
(@AngryHatter) reported
@TDAmeritrade three out of for apps day my info is not correct but Ameritrade logs me on without issue?
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Live Trader Nation
(@RENTCONDOSINFL) reported
@TDAmeritrade please help@orders not filling!!
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Dr. Mark Funkhouser
(@mayorfunk) reported
@TDAmeritrade Your website invites clients to email you with questions and then makes it impossible to do so. Great customer service.
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TradeCNBC
(@TradeCNBC) reported
@livenewscloud @CNBC @TDAmeritrade Why's that funny? Your service just became obsolete.
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