TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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IdLikeToBeFree
(@IdLikeToBeFree1) reported
@TDAmeritrade I got through after 45 minutes - and the person I spoke to was able to fix my issue within 90 seconds. I am thrilled it was easy to fix - just wanted to let you know the wait was rough.
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Zak Buczinsky
(@ZBuczinsky) reported
@TDAmeritrade Why can’t we log into our accounts? U have no customer service over Twitter messages, nothing over FB. Hour long wait times. I’m starting to think u are all crooks.
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Tivoboy
(@tivoboy) reported
@thinkorswim @TDAmeritrade at this point in your history, your application ALERTING systems are completely useless and provide ZERO NO value to a customer. I’m moving on, it was a good couple decades $SCHW
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Shabbir Javed
(@Shabbirjaved) reported
@TDAmeritrade since there are unprecedented delays in calls ,is there any way for an overseas customer to contact u guys ???
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Kari Maltzman
(@KariMaltzman) reported
@mateohornick @TDAmeritrade The worst!!
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iamNasif
(@iamNasif) reported
@TDAmeritrade Do not use TD! Worst response times I’ve ever experienced. My money has been frozen in my account for weeks. I can’t trade, transfer, or withdraw. Email responses are generic and do not answer your inquiry and wait times on the phone is hours only for someone to hang up on you.
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Mike Drews
(@Mdrews7) reported
@TDAmeritrade terrible service
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Adam Henderson
(@adamhe_sea) reported
Say, @TDAmeritrade and @TDAmeritradePR - can you help me out with your support team? I've sent four messages as of today, asking for my dashboard to be updated with the correct cost basis on some shares I had moved to your platform. 1/2
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Charley David
(@CharleyDavid9) reported
@TDAmeritrade I have talked to them a bunch of times... quite frankly its all talking points... I am suggesting you get some high level IT pro on the job and fix it... its still not working right today... I dont get paid to do your work for you...
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Rick
(@NYRick_Grimes) reported
@TDAmeritrade 90 minute hold times for customer service? Is this a joke?
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Matt Davis
(@mattdavismd) reported
Trying to get help from @TDAmeritrade is extraordinarily difficult. I actually drove to the branch and there’s no one even employed there?!? Then i can’t get them to pick up the phone #terminalhold in #mtpleasantsc
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silver moon
(@slvrslvrmoon) reported
@TDAmeritrade please hire me to fix your Mobile app UI. Feels like I’m in 2003 .
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Ach
(@Ach64243470) reported
@TDAmeritrade Why cant i log in my account. Please help
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Dan Greenstein
(@dg12x) reported
@TDAmeritrade I've tried to call the 800 number several times as well and cannot get through to anyone. Please help
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slicric
(@slicric53684021) reported
@TDAmeritrade @thinkorswim @CharlesSchwab Fix your damn login so I can login and get some more reps for God sake, 60min hold time is terrible!
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