TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Klamath Falls, OR | 2 |
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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parsawatl
(@parsawatl) reported
@TDAmeritrade Thanks for the reply and my apologies for my choice of words... The problem here is that two factor is just for show. If there is any path that leads to my account without two factor the system is broken. And having another path with two factor auth DOES NOT make it better.
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Yue
(@YueMayer) reported
Extremely disappointed at Samsung service and TD retail card service. The worst experience ever! Damn it!@SamsungUS @TDAmeritrade will never use any service of them!
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Str8Ryder619
(@JesseNg63295873) reported
@TDAmeritrade I would appreciate it if you would dieect me in the right direction onto who can handle this issue for me. I've missed out on huge gains since Friday that equals close to 7k. No warning or reason to why. Refusal to explain and refusal to release MY money!
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Milas King
(@milasking) reported
@TDAmeritrade @Herben31 You ipad app is still having issues(not responding/very laggy), any update on that?
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Gary (Mystic Mac) 🍀
(@notoriousalerts) reported
@TDAmeritrade is notorious for crashing down at open
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PicardManeuver
(@ManeuverPicard) reported
@TDAmeritrade Glitch at market open made me lose my TSLA market sell at $24 and now it's $20.50 when I can actually execute something. Too many screw ups TD, I'm out.
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Ferd E
(@FerdRespi) reported
@TDAmeritrade your site is down again!
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Man without a Country
(@MWAC_EVF) reported
@TDAmeritrade Why do you insist on my answering questions to access my account? Questions that I clearly did not select or provide answers. Quit micromanaging our security because all you do is **** it up! Several times you have cost me money on my trades.
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Str8Ryder619
(@JesseNg63295873) reported
@TDAmeritrade Thank you for the reply. The issue I have is with the financial intelligence dept that refuse to get on the phone and give me a explanation to why its been restricted. I've never heard of a dept that tells the cust. reps to hang up on me. Seriously?
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dasRacist
(@RacistDas) reported
@TDAmeritrade do you realise its incredibly hard to manage risk when your platform doesnt allow you to place orders for a certain stock and seems to constantly have outages and problems??? GPORQ fix it so i can withdraw my money from your **** brokerage forever
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Crypto_bag
(@Crypto_bag) reported
@AfitLifeDrManny @TDAmeritrade Same problem
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Deep Rahal
(@DeepRahal) reported
@TDAmeritrade your app is starting to get worse. The colors for gains and losses get mixed up. The percentage gains losses are grayed out to 0 even though it could be a 10% loss that day. You guys need to get this figured out. Too many issues during this historical run up
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Aly E.
(@3aliyon) reported
@TDAmeritrade @gamblersarecool God damn... having same issue.. horrible
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Temper Trading
(@TemperTrading) reported
It’s terrifying to see fools trading hundreds of thousands of $ worth of options on @RobinhoodApp after the pitiful effort they put into comforting their customers amid the previous outages.. I mean, what a BEAUTIFUL warning. Meanwhile, @TDAmeritrade has 24/7 customer support
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Yada Yada
(@fanmsaa) reported
@TDAmeritrade continuously has issues, as if It doesnt impact people’s money........... im so annoyed