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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmington, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • jjthestud
    TheDarkNight (@jjthestud) reported

    @TDAmeritrade can you do me a favor and before posting another FUD piece of BS, why don’t you get your facts straight, and get them from someone other than marketwatch( the citadel run FUD spread). THE SEC isn’t investigating gamestop. They asked GameStop for their help

  • sschwarz21
    Steve Schwarz (@sschwarz21) reported

    @dejamike @TDAmeritrade I just called TD Ameritrade and at least my phone rep acknowledged they had a problem. Still couldn't give me an ETA for repairs, but didn't blame my computer for the reason I couldn't get on.

  • flipquick249
    Tink (@flipquick249) reported

    @TDAmeritrade @MoneOnMy_Noggin mobile app just as bad. all 3 options are "down"

  • vincent37434668
    vincent (@vincent37434668) reported

    @TDAmeritrade @MoneOnMy_Noggin The app isn’t working either. It kicks you out once you send a order . You then have to sign back in which takes 1-2 minutes as well. It’s 2021 fix your bs excuse . It shouldn’t take 80 minutes

  • humblehustle_co
    Jsmith (@humblehustle_co) reported

    @stock_pac Get off RH ASAP. I transferred all positions that I had on RH to @TDAmeritrade and it was a very quick process…like 3 days. Plus TD’s customer service was great! Robinhood is garbage…not just saying that. It’s trash..and they will do shady **** when AMC squeezes. Fact $amc

  • dejamike
    Mikee (@dejamike) reported

    @TDAmeritrade That was all you needed to say. If you go back to my earlier comments, when I called in this morning, your rep told me that was my fault and that I might have bad internet connection. You are more than welcome to pull the recording to make sure I didn’t make this up.

  • MichaelArbu
    Just Mike (@MichaelArbu) reported

    @TDAmeritrade Can you refund any $$$ money lost due to your regular ineptitude toward providing a stable platform? Yes, desktop, mobile, etc, doesn’t matter. And no customer service response when calling or trying to chat.

  • illogirls
    Janie G (@illogirls) reported

    @TDAmeritrade Your downed and slowed TOS software killed my scalps. To think I still paid a fee for every option contract I traded. I expect this from a free site like #Webull but not from #ameritrade Very unhappy customer here. You can do better. #tdameritrade

  • SabreCapTrading
    SabreCapitalTrading (@SabreCapTrading) reported

    70 minutes later and still having issues. Are you kidding? @thinkorswim @TDAmeritrade

  • SigmaPicks
    SigmaPicks (@SigmaPicks) reported

    @thinkorswim @TDAmeritrade still having issues with #TOS ... it's over 1 hours since the open and the issue has not been fixed ..

  • ChrisManhattan
    Chris Manhattan (@ChrisManhattan) reported

    @TDAmeritrade @GregMortenson2 Ur app sucks so bad! I've never had so many issues with an app ever! It's sad and completely unprofessional! Your higher management should be embarrassed. You guys need to take the time and money to completely re-do your app! A new version! #TDAmeritradedown #TDAmeritrade

  • DozaTrap
    Doza (@DozaTrap) reported

    fix your **** platform @TDAmeritrade @thinkorswim

  • Noted_Thanks_
    Per My Last Email (@Noted_Thanks_) reported

    What a really ****** day for the @TDAmeritrade platform to crash...

  • OlllieCastaneda
    Ollie Castaneda (@OlllieCastaneda) reported

    @TDAmeritrade ****** feed, ****** service cost me money today. ThinkorSwim nothing but frozen quotes and charts and wrong data. No don't blame Verizon, it was you.

  • dejamike
    Mikee (@dejamike) reported

    @TDAmeritrade Also, if you can kindly gives me the name and direct phone number to the rep that I spoke with today, it would be very much appreciated. I just want to see what is his response for the outage for this morning.

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