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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmington, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • MaysenJustin
    Justin Maysen (@MaysenJustin) reported

    @TDAmeritrade @CharlesSchwab DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’

  • Pesh22
    LiveMixtapes Pesh (@Pesh22) reported

    @satymahajan @TDAmeritrade @thinkorswim What's the best platform to trade options on? I currently have TD, had issues with Webull. I hold my shares in fidelity, but their platform is outdated.

  • DerrickLAndrews
    Derrick Andrews (@DerrickLAndrews) reported

    @satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.

  • Giannijojo
    SC 💕 (@Giannijojo) reported

    @TDAmeritrade @CharlesSchwab Gawd awful customer service from TD now the transition team - stop emailing me my account was closed sev yr ago & can’t be accessed -

  • FreeIndiaFree
    Free India (@FreeIndiaFree) reported

    @TDAmeritrade Are more people facing a complete disappearance of their portfolios in TD Ameritrade USA? They have stopped all access to funds and login to the account. Is this the next Signature Bank?

  • Trying2Ace
    Just_Ace (@Trying2Ace) reported

    @TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!

  • jeffvietri
    Jeff Vietri (@jeffvietri) reported

    @trader_bearded @TDAmeritrade @thinkorswim are you working on this issue? Pretty dangerous for your users.

  • Giannijojo
    SC 💕 (@Giannijojo) reported

    @TDAmeritrade gawd awful customer service now merging w Schwab - my account ( zero bal) can’t be accessed - sev calls to 800# account seems locked up - no merger for me I can’t get a reasonable response - account inactive for sev years

  • Rosebuddtheking
    Rosebudd The King (@Rosebuddtheking) reported

    @IBKR is totally broken right now, option chains aren't working. Can't open, can't exit trades. If you had overnight positions from last week, you just better pray Market doesn't do anything crazy. If only @TDAmeritrade had Fills outside market hours ... #IBKR

  • RybeccaSmith33
    RybeccaSmith (@RybeccaSmith33) reported

    @TDAmeritrade @ThomasP1976 Why Ameritrade apps is not working?

  • nioinc
    nio (@nioinc) reported

    @thinkorswim @TDAmeritrade @AlexCoffey_TDA When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • kaspurlin
    Kevern Spurlin (@kaspurlin) reported

    Oh look, the ORCC DRIP happened in my account, time to pull back in the same day. Every. Damn. Time. Suspicious? Yep. @TDAmeritrade Wtf is up with a mid-day trade?

  • InflationExpert
    James Bowman.gmi (@InflationExpert) reported

    @traderterrain @TDAmeritrade swiped a ticker out of all my trades and simulations (it still gets live quotes in the background), deleted them all. Completely shut down computer, turned it back on, as opposed to a restart, and I'm doing better now.

  • FreeIndiaFree
    Free India (@FreeIndiaFree) reported

    @TDAmeritrade @CharlesSchwab @thinkorswim Are more people facing a complete disappearance of their portfolios in TD Ameritrade USA? They have stopped all access to funds and login to the account. Is this the next Signature Bank?

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