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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmington, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • hopperlife
    Hopper (@hopperlife) reported

    Wtf, TD Ameritrade is moving to Charles Schwab with no explanation why? I was a Scottrade customer before they got bought out by @TDAmeritrade. They told us like six months out and exactly what was going on.

  • sha_wnl
    Shawn (@sha_wnl) reported

    @sockloff @TDAmeritrade having the same issues as well

  • Yonk0_D
    YonkoD (@Yonk0_D) reported

    @TDAmeritrade you the worst bank I ever put money in. I lost money just for having money in your bank. I will be closing my account and highly recommending people not to bank or invest here. They allow $1000 become -$50.

  • Giannijojo
    SC 💕 (@Giannijojo) reported

    @TDAmeritrade @CharlesSchwab Gawd awful customer service from TD now the transition team - stop emailing me my account was closed sev yr ago & can’t be accessed -

  • FreeIndiaFree
    Free India (@FreeIndiaFree) reported

    Are more people facing a complete disappearance of their portfolios in TD Ameritrade USA? They have stopped all access to funds and login to the account. All funds disappeared into the pocket of @TDAmeritrade.

  • Real_Punac
    Ketchup (@Real_Punac) reported

    @elaiwso @TDAmeritrade Website not working this morning, will not fully load.

  • DotNetExpert007
    DotNetExpert (@DotNetExpert007) reported

    @TDAmeritrade @Dowjonesing TD, what about your customers still using older phones that don't support an Android 9 update?? We didn't even get a notice this Major Change was coming... Wow!

  • SkipTreadwell
    Clarence is Corrupt AF (@SkipTreadwell) reported

    @TDAmeritrade @brett_miller1 Here's a report: Everything was down for a while...Private Client phone # not working, regular 800 phone not working, local office phone not working, iPhone app won't deposit check...nothing seems to work. Eventually got through on the 800 number, but app still won't work.

  • Nobl63970634Rob
    Rob Noble (@Nobl63970634Rob) reported

    @TDAmeritrade If you are planning on day trading this is definitely not a suitable day trading platform due to the slippage, charts often lag behind the tape, unstable stop features, etc. It is good for swing trading and long term positions. Customer service is very bad.

  • nioinc
    nio (@nioinc) reported

    @TDAmeritrade @CharlesSchwab When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

  • Iucidtrades
    Joshua (@Iucidtrades) reported

    @AmyArial Well you're not paying for your execution, so it'll be similar to Webull. But Webull has been giving me more issues than normal and I've always preferred @TDAmeritrade customer service and platform overall.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • RybeccaSmith33
    RybeccaSmith (@RybeccaSmith33) reported

    @TDAmeritrade @ThomasP1976 Why Ameritrade apps is not working?

  • traderterrain
    Landry (@traderterrain) reported

    @InflationExpert @TDAmeritrade Ran a tracert and found that I was hopping through Singapore before routing back to TOS servers. Network engineer is looking into. Figured it out by jumping on my Verizon hotspot and the tracert didn't go through Singapore.

  • sockloff
    sockloff (@sockloff) reported

    @TDAmeritrade Has login been broken the last 2 days or is it just me?

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