TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nashville, TN 1
Brooklyn, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • val_trifonov ValTrifonov (@val_trifonov) reported

    @TDAmeritrade @cafernandz When you do help-you help good and proper. But..hire more ppl. Help out the unemployment statistics, c'mon! ;)

  • itsmehiteshgiri Hitesh Giri (@itsmehiteshgiri) reported

    @TDAmeritrade been trying to reach customer care since many days now and having a wait time of more then an hour every time. Is customer service down permanently. There is no response to a secure email as well.

  • captainvestor Pilot Bölge (@captainvestor) reported

    @TDAmeritrade As Turkish customers, we are having trouble to receive verification sms due to non us phone number. Can you fix this bug?

  • HilawryP Hilawry Pierson (@HilawryP) reported

    @TDBank_US Td is down because @TDAmeritrade fixing the GameStop buys. We get it

  • 209Daytrader U. $. Grant (@209Daytrader) reported

    @kropwrestling @TDAmeritrade Thanks I was going to look into the cost basis tomorrow and see how it works out because it shows me filling at $7.50 and $7.52 so I don’t know how they could get it wrong when they coach the numbers. I figured it was probably just a glitch in the app I’ll take a look at it thank

  • bobbyd1g Bobby Digital.sol 🐺 (@bobbyd1g) reported

    I've been banhammered from @RobinhoodApp and @TDAmeritrade / @thinkorswim. No idea why since customer service isn't a thing anymore, but time to find another broker. Where to next? #stocks $spx $tsla $gme $amc

  • EasyTrader3 Easy Trader (@EasyTrader3) reported

    @TDAmeritrade can you guys please fix thinkorswim. Froze as I was going to make my first and only day trade of the day. Suspicious that it happened to be on $AMC. This your guys version of limiting buying?

  • CHVSEN_CVSH Rafael de-la-ghetto (@CHVSEN_CVSH) reported

    @TDAmeritrade I am not able to login into my account

  • the_art_mom Angelala (@the_art_mom) reported

    @TDAmeritrade Worse customer service than Wal-Mart! Why have a message center in the app if several messages go ignored. Does my small acct not matter at all to you?

  • smokingnunz Chris Cotner (@smokingnunz) reported

    @TDAmeritrade @TDAmeritradePR #tdameritrade is trash lately. Outright can't login and get past their 2FA and wait times to talk to someone are over an hour. Absolutely not acceptable.

  • ya_labia LawrenceOfYaLabia (@ya_labia) reported

    @jlay310 @AlexRoscow @TDAmeritrade Seriously! Wtf

  • dtquandt cyberquandt 2021 (@dtquandt) reported

    @TDAmeritrade @Ach64243470 I am not able to call and am completely locked out of my account. I was not notified about this, I just suddenly can't login anymore. What the hell is this?

  • CustomersVoice Customer's Voice (@CustomersVoice) reported

    I'm closing my @TDAmeritrade account! Absolutely ZERO customer service. You literally cannot contact a human being in the company!!

  • Suep29 Michael Sueper (@Suep29) reported

    @TDAmeritrade hey I'm trying to sell a share of GME and your site is saying I can only sell at $20 but if im trying to buy it's at $170. WTF

  • OKCMattP Mr. Stephens-Limber (@OKCMattP) reported from Oklahoma City, Oklahoma

    Anyone else having issues with @TDAmeritrade this am?

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