TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
Klamath Falls, OR 2
Brooklyn, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • iamsiaca Will (@iamsiaca) reported

    @TDAmeritrade it’s not cool that your App underperforms on high volatility days . When you press markets tab on the mobile app you just get logged off. Can you update on that issue and are you actively working on it. From 4:00 am until now 12:21 pm you still haven’t been able to

  • Gunnarx2x Island Time (@Gunnarx2x) reported

    Is @TDAmeritrade down?!

  • MarketPrice14 Market_Price (@MarketPrice14) reported

    Anyone else having issues with @TDAmeritrade alerts? All week alerts have been delayed. Just recieved an alert at 8:35pm from a price that was hit around noon. Funny thing is alerts stop at 4.

  • _willeyeam WM (@_willeyeam) reported

    @PikachOTC Great call, glad you’re banking. I’ve missed out on so many oversold tickers because of @TDAmeritrade smh, they’ll lose me as a customer eventually.

  • TheJDJordan1 JD Jordan 🏳️‍🌈 (@TheJDJordan1) reported

    @TDAmeritrade Tried that... no one will freaking answer... And yes its the system as the problem is reported all over reddit.

  • disc25465800 disc (@disc25465800) reported

    @TDAmeritrade Worst broker ever in process of switching

  • pmelt Patrick Melton (@pmelt) reported

    Hey @TDAmeritrade fix your iOS app. It has been showing a price for $AAPL that was over $6 off today and ticking along like it was live on both dashboard and accounts tabs. This happens quite a bit and for months now. Please fix it. This costs people money.

  • BillyBadBirrd #WallStreetPirate (@BillyBadBirrd) reported

    @TDAmeritrade what time this morning will you be intentionally shutting the website and app down for several hours while your hedge fund buddies regroup their losses ??? And: do you plan to ignore the phone lines and Twitter feeds of your customers again? @SECGov

  • Tailoredfitatl Tailoredfitnessatl (@Tailoredfitatl) reported

    @TDAmeritrade He also hung up on me and refused to answer some very direct questions regarding the margin call notifications I was getting which I was told back in the spring were an error.

  • CPATECHNOLOGY CPA TECHNOLOGY (@CPATECHNOLOGY) reported

    @TDAmeritrade is great at PR but repeatedly sending me back to ground zero 800 calls is not help

  • CatskillsNomad Reapercrew718 (@CatskillsNomad) reported

    @TDAmeritrade Fix fix fix Think or swim app so volume is color

  • iamsiaca Will (@iamsiaca) reported

    @TDAmeritrade Can you check the issue. I am reporting it to you

  • PepperWingate Pepper Wingate (@PepperWingate) reported

    @Howard_Lovy @TDAmeritrade "…slow horses!"

  • pmelt Patrick Melton (@pmelt) reported

    @TDAmeritrade I appreciate you just dodging my issue and assuming I don’t know what ******** I’m doing. Your iOS app has a bug. It’s requires several restarts to get quotes to actually be accurate sometimes. Please pass it in to someone who actually gives a ****. Thanks!

  • tattooloving196 Goliath 2021 (@tattooloving196) reported

    @TDAmeritrade it looks like interactive brokers is where I am transferring to. Thanks for support or lack there of

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