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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • DayTraderDex
    Dexter (@DayTraderDex) reported

    Been trading on ToS for 2 months... this is strike #2 already @thinkorswim @TDAmeritrade @CharlesSchwab Feel like I'll be switching platforms again soon. Fix your ****.

  • topxxgun
    Cass (@topxxgun) reported

    @TDAmeritrade Where smart investors aren’t considered unless investors unless they have 25k or more. I’m just starting out and need help.

  • sziehr
    s (@sziehr) reported

    So hey @TDAmeritrade your site is hard down.

  • divpatel651
    *** Patel (@divpatel651) reported

    @TDAmeritrade i need help getting my old accout back for some reason i cannot log into it

  • nioinc
    nio (@nioinc) reported

    @TDAmeritrade @CharlesSchwab When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

  • efinuwke01
    bukasee (@efinuwke01) reported

    @TDAmeritrade I have a new account opening with self guided account. I want to log in and fund. I need to log in. Can I get some help?

  • IonM57
    IM (@IonM57) reported

    @beefwellingtoni @TDAmeritrade I have puts on SBNY. Stock and puts are halted. OCC has issued ruling 52110 for SBNY on March 13 2023 but TD Waterhouse is claiming that they can not exercise the options and they are worthless. What can I do? Please help

  • CheetahPsg
    CheetahPSG (@CheetahPsg) reported

    @satymahajan @TDAmeritrade @thinkorswim I've experienced some similar issues with TOS in the past. Remember during a heavy Covid recovery day that I entered a trade and wound up with frozen charts, a severely lagging silicone life form AT, and eventually a BLANK screen while still in the trade.

  • Iucidtrades
    Joshua (@Iucidtrades) reported

    @AmyArial Well you're not paying for your execution, so it'll be similar to Webull. But Webull has been giving me more issues than normal and I've always preferred @TDAmeritrade customer service and platform overall.

  • roctownbadger
    Nordi (@roctownbadger) reported

    @untitled_no1 @thinkorswim @TDAmeritrade I’m having the same issue. Not letting me use funds from spy options sold yesterday 🥴

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • jeffvietri
    Jeff Vietri (@jeffvietri) reported

    @trader_bearded @TDAmeritrade @thinkorswim are you working on this issue? Pretty dangerous for your users.

  • Giannijojo
    SC 💕 (@Giannijojo) reported

    @TDAmeritrade gawd awful customer service now merging w Schwab - my account ( zero bal) can’t be accessed - sev calls to 800# account seems locked up - no merger for me I can’t get a reasonable response - account inactive for sev years

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • Nobl63970634Rob
    Rob Noble (@Nobl63970634Rob) reported

    @TDAmeritrade If you are planning on day trading this is definitely not a suitable day trading platform due to the slippage, charts often lag behind the tape, unstable stop features, etc. It is good for swing trading and long term positions. Customer service is very bad.

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