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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • MosheWeingarte8
    Moshe Weingarten (@MosheWeingarte8) reported

    @TDAmeritrade @HazardousMayhem TOS Mobile still down.

  • Trying2Ace
    Just_Ace (@Trying2Ace) reported

    @TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • mrvtherecruiter
    Sentencing & Justice Reform (@mrvtherecruiter) reported

    @TDAmeritrade I spoke with a rep this am. I need to manage my son's account (he has a traumatic brain injury from 10/3/2018). I am parent / legal guardian. The rep emailed IRA Disclosure kit that tells me nothing - nothing to print and sign. Can you help? Will provide documents.

  • sha_wnl
    Shawn (@sha_wnl) reported

    @sockloff @TDAmeritrade having the same issues as well

  • lucassmaddox21
    GC⚽️ (@lucassmaddox21) reported

    @TDAmeritrade ok i’m trying to withdrawal $500 from my ameritrade account to checking account. Explain why i get an error and can’t withdraw MY money?

  • gornagraphic
    Gornagraphic (@gornagraphic) reported

    @Emmonspired @TDAmeritrade I mean look at FRC. Should be headed down 80% today based on recent news drops.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • ObamaFashionSh0
    Crashmore (@ObamaFashionSh0) reported

    @TDAmeritrade checked on phone and laptop. Option to select a new issue treasury is not present. Site issue?

  • Sullyrecruiter
    David Sullivan (@Sullyrecruiter) reported

    I needed a corrected tax form to complete my taxes I called 10 days ago. @TDAmeritrade told me they’d mail it probably 4/10…taxes are due 4/15!! Bravo, great customer service.

  • nioinc
    nio (@nioinc) reported

    @TDAmeritrade @CharlesSchwab When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

  • Drizzt_Urde
    Drizzt (@Drizzt_Urde) reported

    @TDAmeritrade @CharlesSchwab Why are the platforms down.... Can't sell out of positions... Losing money..... Forget Charles Schwab

  • TheVineetKhanna
    VineetKhanna 🇮🇳 (@TheVineetKhanna) reported

    @TDAmeritrade @CharlesSchwab Team - Just trying to test a strategy in the simulated trading account but seems like E-mini futures is not getting updated with latest prices ? Can someone please look into this and fix it ?

  • galaxy_orion
    Island Life (@galaxy_orion) reported

    @TDAmeritrade @CharlesSchwab DON'T Move your MONEY here, it will be FROZEN. Deposited $75K on path to move $500K. Cannot trade because every time you move in "NEW MONEY" it freezes the ACCOUNT. Confirmed this with Help Desk. Reversing course and withdrawing. INSANE!!! Was divesting after SVB. INSANE!

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