TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Cary
(@tcary33) reported
@CharlesSchwab @Oysterhaven @TDAmeritrade I could not place any trades this morning. Did not recognize security symbols, lost all cost basis, e chat and call center down and my rep hasn’t called me back in 2 days. Volume CME trading did not cause all these internal and market disruptions.
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Dale Durchholz
(@Grain_Cycles) reported
@Chris_Narayanan @TDAmeritrade I don’t know what’s on the list, but restricting trade in volatile markets isn’t unusual. It was often done in commodities; the house did it because clients sometimes “walked” if a trade went bad in volatile markets. It can take years for a house to recover losses in those trades
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Tom
(@thomasnace) reported
@BluSuitInvest @TDAmeritrade Love ToS more because it never has login issues like TDA
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Maverick Mentor
(@bbuhay13) reported
from
Tinton Falls, New Jersey
@CharlesSchwab @GerberKawasaki @TDAmeritrade Understand butttt you haven’t addressed the day before. Most volatile day in months your platform was down from open until 11-11:30. Can’t find a ticker, orders disappeared in space, this isn’t the first time either. Disappointed..
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AP
(@Snoop__P) reported
@CharlesSchwab @GerberKawasaki @TDAmeritrade But their platforms were slow AF
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Sun g
(@sunrgu) reported
@CharlesSchwab @TDAmeritrade Well but you guys taking down app every morning right after market open and crap doesn’t work for atleast 2 hours
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Jdog65
(@Jdog651) reported
@CharlesSchwab @TDAmeritrade God damn lies!!! I could t trade at market open and for more than an hour after. God damn lies!!!!!
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Rrr
(@ren2you) reported
@CharlesSchwab @TDAmeritrade Incorrect. Your platform problems wouldn’t allow trades. “invalid symbol” when the symbol was valid. Platform has extremely serious issues which causes lost &$ n trust in Schwab. These were all known since last Fall yet still not fixed. Why not? U need a new IT dept. #lawsuits
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Don’t Gaslight Me Bro. 🇺🇸🏴☠️🏳️🌈
(@thejdgoon) reported
@TDAmeritrade has decided that they know better about which stocks should have trading limited or stopped. They're looking as bad as Robinhood. I hope the class-action lawsuit that hit Robinhood hits Ameritrade too.
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Nabil Bg
(@NabilBugi) reported
@CharlesSchwab @PatternProfits @TDAmeritrade Kept saying Ticker not recognized. Couldn't execute many trades in stocks and options that had nothing to do with the current issues.
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Veronica
(@Veronikjv) reported
@CharlesSchwab @TDAmeritrade Yeah!!! All I hear is..... blah blah blah.....Bull ****!!!!! You guys are going DOWN as well, just sit tight
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U mad?
(@Yep23231) reported
@CharlesSchwab @TDAmeritrade Who made you the arbiter of what an individual can buy or sell when it comes to options...Options are between a buyer and a seller...Why does Schwab care if its short or long...WTF lol
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The Great White Elk
(@RaindropsOhMy) reported
@CharlesSchwab @TDAmeritrade Your lack of server capacity at the open has cost me too much in the last few days. And I only trade AAPL! You’ve had enough chances to fix this problem which has been noticeable for months at high volume moments. Delayed quotes and now can’t buy sell or cancel. I’m gone.
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Ryan
(@RyanBWalker2) reported
@CharlesSchwab @TDAmeritrade @tdameritrade conveniently had technically issues. Couldn’t log on for 20 minutes. ***** YOU BOTH. I’m OUT!! I’m so pumped to join the class action when it happens.
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Shinealight2012
(@shinealight2012) reported
@CharlesSchwab @TDAmeritrade The issue is your system was down an hour or so the last two days ! It was down during covid drop in early 20 . Is Schwab a top three broker it needs to show it’s capable!