TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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JustMe
(@Logic_n_Data) reported
@TDAmeritrade @CrocodileOTC Took advantage of your customer base. The LEAST you could do is refund fees collected the past 2 weeks on sales of the stocks impacted. Even better would be to give customers the option to make them whole and YOU replace their positions
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K G
(@KG_101985) reported
@TDAmeritrade @thinkorswim since I wrote in last time to complain, this time I write in to compliment! This afternoon, I called in to Client Services on steps to convert my Cash Account to a Margin Account. I got a great representative who explained to me the entire process.....
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Mike Ramos
(@m1k3ramos) reported
@TDAmeritrade Hi, I have a pending application I sent today. I am from the Phils and need to send my W-8BEN form. Can you help me how pls?
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Mike Alfred
(@mikealfred) reported
I'm seriously questioning @TDAmeritrade and @CharlesSchwab's liquidity here. I thought Robinhood was a systemic risk but if TD has stopped making dividend payments to customers that would be a very serious issue. What's up guys? Why are you holding customer dividends?
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Mike Alfred
(@mikealfred) reported
@FiveNineFinance @CharlesSchwab @TDAmeritrade Yup, TD support responded
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GALAW
(@AlanCle77606503) reported
@TDAmeritrade Bitcoin on financial statements — intangible assets, not investments— therefore subject to impairment testing. We’ve seen some issues come up in several cases.
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Ty Collins
(@moneyt825) reported
@QueTraders @TDAmeritrade File a complaint with @SEC_Enforcement I am reaching out to lawyers today
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S Ł I Q F R O the INTUITION G.O.D #Ł
(@sliqfro) reported
@TDAmeritrade Don't get me wrong I really appreciate your response and solution to my problem, but this is for the TD Ameritrade execs Thank you for the band-aid. Wire transfers are so 20th century, do I need to fax something too? This limits your base TWO WORDS: INSTANT DEPOSITS!
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Ty Collins
(@moneyt825) reported
@J_KeYz_233 @TDAmeritrade File a complaint with @SEC_Enforcement as this is clear market manipulation. I am reaching out to attorneys today.
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Ty Collins
(@moneyt825) reported
If you were affected by the @TDAmeritrade fake deadline, make sure you call them and file a complaint. Also make a formal complaint with @SEC_Enforcement and do not let them get away with this. They have millions of clients. A lot of us have legitimate gripes over this.
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Sunhelm
(@Sunhelm1) reported
@TDAmeritrade Hi. Got a nice margin call this morning. Tried to fund the account but your ach deposit button is not working.
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🕊𝕊𝕖𝕟𝕠𝕣𝕚𝕥𝕒
(@moo_medoo) reported
@TDAmeritrade I want to activate my account I've been waiting for a month What is the problem!
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Vintendo
(@ShapiroVinny) reported
My question is. If you’re TDA customer and don’t troll Twitter like us fools do hourly then how would you know your restrictions were lifted? I really hope someone is filing a lawsuit ASAP! @TDAmeritrade $RGBP $BRLL $DRNG $HPIL $RGBPP
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vh
(@hillvph) reported
@ShapiroVinny @TDAmeritrade TDA anytime I call them get 100% excellent customer service😎
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Brenda Cumby McGee
(@CumbyMcgee) reported
@moneyt825 @BrownMoneyDoll1 @TDAmeritrade I did t believe their stance as I couldn’t see how they could do it when 1. SEC had a different date. 2. OTC was slow in reviewing presented documents from companies. So no it didn’t affect me, I did nothing different. It did tank some tickers though.