TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • RockstarMaura Maura Nelson (@RockstarMaura) reported

    @sscrafael @TDAmeritrade I’m down also and after reviewing it, balance does NOT show after hours earnings increase after market closed. Ex Tesla showing 1114$ but after hrs closed at 1128$. Big differences

  • jeffgoggin jeffgoggin (@jeffgoggin) reported

    @Vellooch @TDAmeritrade Same. Hopefully it's just a glitch

  • ATCaribou Aaron Tom (@ATCaribou) reported

    @kgtotheh @TDAmeritrade How is it a BS reply. They are telling you whats happening. Network connection issue that they are actively working on. There’s a reason maintenance happens on the weekends. If there’s an issue, outages happen when no markets are open.

  • desmreid Destiny Reid (@desmreid) reported

    @TDAmeritrade what is up with your app? It says I’m down $8000 and I’m about to have a mental breakdown

  • _NurseG_ Sarah (@_NurseG_) reported

    @jack_mf_smith @TDAmeritrade Mine is so messed up wtf

  • nominnow Nomi (@nominnow) reported

    @TDAmeritrade I tried to call but your phones were down for hours.

  • jack_mf_smith Jack (@jack_mf_smith) reported

    @whoopasstrading @TDAmeritrade Man not cool Saturday morning don’t care if it’s a glitch. Never mess with someone’s money.

  • mrgerza mrgerza (@mrgerza) reported

    @TDAmeritrade It shows me that I am down $24,000 for no reason. I am not even in a position. This will be resolved automatically correct?

  • ayyeelex Xeal209 (@ayyeelex) reported

    @TDAmeritrade Oh, I guess that would explain it. I was very confused when I decided to check the app and saw that I was down enough to have the margin call message when I SHOULD be well over the maintenance requirement.

  • DaNakedBachelor I Was A Bachelor Once (@DaNakedBachelor) reported

    @TDAmeritrade This outage didn’t happen at a critical time *this* time, but it missed critical transactions by mere hours. That’s too close. Without more transparency on the cause, this is a severe blow to my confidence or recommendation of TDA for self directed accounts.

  • mrgerza mrgerza (@mrgerza) reported

    @jt214567 @TDAmeritrade Thank you man! Now I get to spend the weekend worried that this will turn into 50 Monday calls to correct their issue. Bogus.

  • the_stanmays STAY SOLID (@the_stanmays) reported

    @TDAmeritrade Balances may be impacted? What does my balance have to do with the server?

  • Nirvana7731 Nirvana773 (@Nirvana7731) reported

    @TDAmeritrade what happened to the Singapore division? just look at the google review, are there zombies working in the office? I have been trying to open an account for 8 months with no much success with the customer service, and now it seems like their portal broke down.

  • PortfolioGuide My Portfolio Guide (@PortfolioGuide) reported

    @TDAmeritrade @ctemkar You @TDA4advisors should post something on the opening page that at least informs people of the site being down.

  • Saavedr77359686 Saavedra (@Saavedr77359686) reported

    @polyeaster @kronoso1979 @TDAmeritrade Don’t panic patriotic citizen, I had same issue but with the help of drealcybersecurity on Instagram I got my issues resolve immediately. DM him on Instagram to help you out, I hope this information helps 💯

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