TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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BrianD
(@DoyleBrianJ) reported
.@TDAmeritrade - app bug on iOS - more times than not, I open the app and my account balance is double of what it really is.
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Gemini
(@sos99661304) reported
@TDAmeritrade I’ve tried to contact via Twitter direct message, apple message to help me sort things out but each time the chatbot reply and didn’t understand to answer and also I tried to call but I can’t. I’m from SA so how can I call you.
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JimS
(@JimS78482053) reported
@TDAmeritrade or 30 minutes of wait time to speak to a customer service rep? over that last 2 weeks, every time is over 30 minutes. What gives?
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Gary
(@Rototrader) reported
@TDAmeritrade I need someone to call me ASAP. you've closed all your branches and your hold times are stupid long. Multi 6 figure account. I mean it, someone better call me in 24 hours or all of my money is gone. this is bullshit. DM me for phone number.
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ANCOLL Santosa
(@ANCOLLL) reported
@TDAmeritrade I have applied new application 3 months ago and still no response until now..so I switch to tastywork instead.. are you willing to accept new application from Indonesia? a lot of prospective traders want to trade with TOS, but with slow response, from tdsingapore, they switched
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Ribbons Almark
(@Ribbons_Almark) reported
@TDAmeritrade Is your login authentication down?
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Alex Cutler
(@alexcutler247) reported
The worst thing about those who use the @RobinhoodApp are the fact of just how bad their charts are. Gives no insight as to how a stock is moving, along with no indicators... This is exactly why all of you should use @WebullGlobal or @TDAmeritrade
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Mr. Hall
(@_Mr_Hall) reported
.@TDAmeritrade this is beyond awful
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khaled Hatab 🇰🇼
(@khhatab85) reported
@TDAmeritrade @thinkorswim Today the platform has some slowness, is there a problem with it?
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Tim
(@timotheetee) reported
@TDAmeritrade Mr. @VP it’s January 11th. Almost exactly 120 Hours since Our Nation, Yourself, Your Family, The Capital Police, The Constitution suffered an awful attack. The attack isn’t over and the leader is still in the Oval Office. You can stop this and save everyone. Do your job, please.
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yah
(@yahyh_) reported
@TDAmeritrade Hey, please support the app in Arabic. There are a lot of Arabs wanting to trade with you
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ZeroToA100k
(@yourrivalibe) reported
@TDAmeritrade y’all could at least off callbacks damn. 40min wait
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Honeybee0427
(@Honeybee0427) reported
@TDAmeritrade I need help that your chat bot can't understand...and your phone has a 40+ minute wait time... can you help me please?
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WalterTrades
(@TradesWalter) reported
Anyone having issues with TOS? On my profits it shows a smaller amount than it did previously, I have not reduced positions just added but that makes no sense that the software says a different price from yesterday? @TDAmeritrade @thinkorswim
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wonderandwander
(@wonderandwander) reported
@TDAmeritrade any idea when customer service wait times will be under 1 hour?
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