TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin C.
(@kevincinar) reported
@t_robic @DanielOHare14 @TDAmeritrade They don't seem to care. People have been complaining about all these issues and they still refuse to fix or improve their platform. After they've been bought out, the quality has gone done tremendously
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vanishcrypto
(@Vanish0807) reported
from
Edison, New Jersey
@TDAmeritrade @BryanJo42343003 I am still not able to login ..will TD compensate for my losses ?? This is really BS
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TM
(@torremotrader) reported
@TDAmeritrade @MrRuffus Seriously? Don't know the No. 1 problem almost all your customers have? Here's a summary: ToS works smooth & fast when market's closed. The moment opening bell rings, it suddenly becomes a joke, data delays, sluggish response to keyboard & mouse, etc. Not everyday, but too OFTEN!
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William Aston
(@WilliamAston) reported
@TDAmeritrade @thinkorswim Your platform just sucks. Nobody I know has the issues that I have with their trading platform. Looking for a new broker now. Also, your trading desk staff is utterly clueless!
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Dan O'Hare
(@DanielOHare14) reported
@kevincinar @TDAmeritrade Someone in our chat room got through on the phone to @TDAmeritrade , they said a partner Knight Capital is the problem, so "technically" TDA isn't down.
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Bhaskar
(@Thatraju) reported
@TDAmeritrade WHAT A CRAP, GO FIX YOUR SYSTEM
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Kevin C.
(@kevincinar) reported
@TDAmeritrade Where are all of your customer service reps?? You guys keep saying there are no knowns issues with your platform but the current wait time is 2 hours? I hardly believe that...
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Hobin Lee
(@h0binlee) reported
@MayorRojo88 @Fidelity @TDAmeritrade same problem, different day. Fidelity rep just told me this new policy is not going away, which means I have to go away. see you on the other side.
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vanishcrypto
(@Vanish0807) reported
from
Edison, New Jersey
@TDAmeritrade @thinkorswim We have lost 1/2 the day and still the issue is not resolved
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Kevin C.
(@kevincinar) reported
@TDAmeritrade Your thinkorswim platform is down again! Got an order I can't change or cancel. Getting tired of these issues. Either fix it or I will look for a different broker!
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❤️Amy Taylor❤️
(@AmyTaylorTx) reported
from
Fort Worth, Texas
@TDAmeritrade If that’s the worst thing that happens this week then I am good :) #perspective
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President-Elect Hymen Sharge Zophucuvith
(@Retroactive2017) reported
@TDAmeritrade @thinkorswim So can't cancel an order that would not go through and been waiting on the phone for support for 55 minutes NOW is that the new level of excellence your merger is providing?
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James Johnson
(@broncostakes) reported
@TDAmeritrade is your chat system down? I’ve been on hold for 90 minutes...
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flor-de-freitas
(@florenciam157) reported
from
Miami, Florida
@TDAmeritrade the platform is down... any reason why?
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Tim Robe
(@t_robic) reported
@kevincinar @TDAmeritrade Exact same situation. Won't execute. Won't let me close. Won't let me edit. Won't let me cancel. A 12% gain down to near 0.
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