TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • NoNameArab DeliRoyalty (@NoNameArab) reported

    @TDAmeritrade Im quite disappointed with your service. Told there’s no evidence to support this and if I’m going have a this issue I should record my trade.

  • erickson_max Max Erickson 🇺🇸🇺🇸🇺🇸 (@erickson_max) reported

    @TyWoosley23 @TDAmeritrade I use ETrade. No problem. Can buy anything except CE (Caveat Emptor) NAS/NYSE free. OTC $6.95 even foreign is $6.95.

  • cowrietrading cowrietrading (@cowrietrading) reported

    @TDAmeritrade 1st, thank you for your reply, however, spare me your useless empathy. You have just sent me down the same path which has proven to be ineffective. Do better. Enjoy your day, I hope you can be of better service to other customers.

  • Xbox214 Xbox2 (@Xbox214) reported

    @TDAmeritrade hello my account was close and didn’t ever call me to explain why and I just call customer service 1-800-669-3900 and say I have to wait 60 day to my money back. and there no fraud in my account. Can anyone help me. Customer services won’t help me

  • GayllordFocker Gaylord “Greg” (@GayllordFocker) reported

    @Ardor_Inv_llc @Jcazz17 @TDAmeritrade damn just tried

  • JohnRei33371552 John Reiter (@JohnRei33371552) reported

    @TDAmeritrade I speak to them once a week and they continuously tell me “we know about the issue and there is no ETA on a fix”. For months.

  • Nick_neal17 Nick Neal (@Nick_neal17) reported

    Just deal with the greatest support rep from @TDAmeritrade I truly appreciate the service provided. Us customer service techs gotta keep it real.

  • pandabearchap stocktraderpanda (@pandabearchap) reported

    @TDAmeritrade Not on me. Fix your sh$t.

  • OpereSuo OpereSuo (@OpereSuo) reported

    @TDAmeritrade I am unable to see volume on some tickers such as $AMC on thinkorswim platform Active Trader selectively on some tickers on some dates. Could you fix that?

  • StayTrashyy Stay-Trashyy (@StayTrashyy) reported

    @TDAmeritrade I am unable to login this morning?

  • Xbox214 Xbox2 (@Xbox214) reported

    @TDAmeritrade hello my account was close and didn’t ever call me to explain why and I just call customer service 1-800-669-3900 and say I have to wait 60 day to my money back. and there no fraud in my account. Can anyone help me. Customer services won’t help me

  • Xbox214 Xbox2 (@Xbox214) reported

    @TDAmeritrade hello my account was close and didn’t ever call me to explain why and I just call customer service 1-800-669-3900 and say I have to wait 60 day to my money back. and there no fraud in my account. Can anyone help me. Td ameritrade Customer services won’t help me

  • TaoOfStrength85 Victor Rafael (@TaoOfStrength85) reported

    @TDAmeritrade need help. A stock i own went from 4k shares to 40. What happened lol

  • jgharkins Jason Harkins (@jgharkins) reported

    @TyWoosley23 @TDAmeritrade I use ETRADE and have never had an issue with it

  • TheJenNMX Jennifer Wojcik -BlackLivesMatter (@TheJenNMX) reported

    Dear @TDAmeritrade : Making me flip through a calendar on your mobile site vs. Simply allowing me to type my birthdate for the purpose of changing my password is really ******* stupid. I'm almost 50 years old and I have to go back month by month. COME ******** ON.

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