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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahDa81344185
    Sarah David (@SarahDa81344185) reported

    @Giannijojo @TDAmeritrade It was unbearable and It’s really sad how this things do happen after numerous appeals to the support team and nothing was done until I came across @astra_trix support team and it was fixed completely the ré are best you will ever have

  • SWVNZ
    $WANZ 📟 (@SWVNZ) reported

    Can anyone help me understand why @TDAmeritrade is the only app left in all of humanity that doesn’t have a dark mode?

  • PalmersCove
    JimmyP (@PalmersCove) reported

    @TDAmeritrade Are you saying you offer a tool to hand write? I do not need help otherwise!

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • DerrickLAndrews
    Derrick Andrews (@DerrickLAndrews) reported

    @satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • BN_nevertweet
    Never Tweet (@BN_nevertweet) reported

    @Realized_Gains @TDAmeritrade Same thing for me. No idea if I even have a position or not as notifications are delayed 5 minutes. Couldn't seem to flatten either as I got an error on that. No one answering support chat either.

  • ZoquierNicole
    NICOLE ZOQUIER (@ZoquierNicole) reported

    @TDAmeritrade What is going on with Think or Swim? I was in a position - and couldn't close it - then when I went to flatten it it created a short position. I flattened again - and it made a short position 5X my original long position WTF. THIS IS VERY DANGEROUS. WTF.

  • Trying2Ace
    Just_Ace (@Trying2Ace) reported

    @TDAmeritrade pls fix the iOS app. Can’t place advanced orders on a position based on a different ticker. For e.g can’t place an order for SPY based on /ES. It’s been months!!!

  • efinuwke01
    bukasee (@efinuwke01) reported

    @TDAmeritrade I have a new account opening with self guided account. I want to log in and fund. I need to log in. Can I get some help?

  • roctownbadger
    Nordi (@roctownbadger) reported

    @untitled_no1 @thinkorswim @TDAmeritrade I’m having the same issue. Not letting me use funds from spy options sold yesterday 🥴

  • Laughabit101
    Richard (@Laughabit101) reported

    @satymahajan @TDAmeritrade @thinkorswim Oh damn. I'm on TOS

  • nioinc
    nio (@nioinc) reported

    @TDAmeritrade @CharlesSchwab When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!

  • GrantWehrli
    Grant Wehrli (@GrantWehrli) reported

    Hey @TDAmeritrade your customer service is awful. /rant

  • Pesh22
    LiveMixtapes Pesh (@Pesh22) reported

    @satymahajan @TDAmeritrade @thinkorswim What's the best platform to trade options on? I currently have TD, had issues with Webull. I hold my shares in fidelity, but their platform is outdated.

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