TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Max Erickson 🇺🇸🇺🇸🇺🇸
(@erickson_max) reported
@TyWoosley23 @TDAmeritrade I use ETrade. No problem. Can buy anything except CE (Caveat Emptor) NAS/NYSE free. OTC $6.95 even foreign is $6.95.
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bryan
(@bryan69233269) reported
@TDAmeritrade Already did, said you couldnt do a courtesy refund on the trading fees on 1 or 2 trades. I guess this issue happened to everyone not just me so nothing can be done...
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cowrietrading
(@cowrietrading) reported
@TDAmeritrade Unfortunately, that is the issue. I have sent emails to your Api team. 2 took months before receiving a response to 1 (which then took 3 weeks to follow up) and 1 has just vanished (even after sending multiple follow ups)
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P🐡int Four to One Baggers Only Ⓜ️🦇Ⓜ️s
(@willtopol) reported
@LastShareBender @TDAmeritrade yea ameritrade has some issues.. found ways around most :)
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Stay-Trashyy
(@StayTrashyy) reported
@TDAmeritrade I am unable to login this morning?
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Smothered Brothers
(@Smotheredbros) reported
@TDAmeritrade good morning, your app for the iPhone is in a word, terrible. The charts are always a problem to view. Sometimes they don’t load, “no chart data” usually. Just unacceptable. Btw don’t want to use think or swim. I enjoy the original app.
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Frank Sanders
(@fsanders) reported
Hey @TDAmeritrade i’m trying to update my phone number so I can update my address. The issue is you have my phone number set to 9999999999 and I need to verify using a call or text. Well that won’t work. Please advise.
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BeachGuy 🇨🇦🇲🇽🍒
(@BeachGuyTrader) reported
@JamesLBosse @TDAmeritrade It's" normal". TOS, and TW for that matter, take CME quotes as gospel. It's wrong, but it's the way it is. If it didn't affect your NetLiq and BP, it would be no big deal, but it does. Wait til you try and place a trade and you have no BP based on these bad marks... 😡
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bryan
(@bryan69233269) reported
@TDAmeritrade Also @TDAmeritrade if theres an error with the exchange where the bid is higher than the ask why could you not atleast do a courtesy refund on the exchange fees?
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The World Of Tesla
(@WorldofTesla1) reported
@seyedoption If you’re on TOS it always shows me the incorrect level 2 on options. @TDAmeritrade is terrible.
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Loni Reed
(@LoniRee93510468) reported
@TDAmeritrade who do I contact about a legal matter or someone in media relations or corporate headquarters . All I can find is a general customer service phone number
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Jimbo
(@JnL4evaEVA) reported
@TDAmeritrade @OpereSuo It's crazy the manipulation is allowed on your customers. There's no way any shareholders who own $TRCH are selling today yet the price is going down. Yesterday I understand but today, it just shows the how rigged the market is.
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Ms puiyi
(@Mspuiyi39169905) reported
@Xbox214 @TDAmeritrade So sad. I'll kindly advise you contact *PROPCYBER* on Instagram for immediate help, they can be of help.
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DeliRoyalty
(@NoNameArab) reported
@TDAmeritrade Can you have someone call me and help me get my wish stock back
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The Trading Club
(@StockFanatic786) reported
@TDAmeritrade @thinkorswim Just a reminder of them having the worst customer service. Their constant habits include: - blaming the customer - not valuing them
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