TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Columbus, OH | 2 |
| Milwaukee, WI | 1 |
| Olney, MD | 1 |
| New Braunfels, TX | 1 |
| Radcliff, KY | 1 |
| Houston, TX | 1 |
| Miami Beach, FL | 1 |
| Painesville, OH | 1 |
| Sebastian, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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lets go my dooods
(@giuseppeguap) reported
@TDAmeritrade help me with my withdraw! Stop blocking my funds!
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Money Muse
(@1stgenmoneymuse) reported
Hi @TDAmeritrade! I’ve been trying to purchase shares of $SOL for DAYS now & keep getting an error about shortage of funds despite being able to purchase other equities without issue. Everyday I’ve called, there is a 2hr+ wait time.
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Brady
(@fleaglesfan11) reported
@TDAmeritrade all I want to do is invest my money but your preventing me from doing that. Your customer service is horrible.
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Geo
(@Giacobbo30) reported
@TDAmeritrade worse service.. I deposit money over the weekend and it’s still not cleared?? Try and call wait time is 2 hours +
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Sarge
(@DevilDog1980198) reported
@TDAmeritrade You apologize after I lose $7500.00 You had a glitch and I also tried to log in on my computer and could not. I talked to a respectful person named John he told me a representative would call me the next morning,he did, his name was Shawn and arrogantly refused to cancel trade!
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Steve Z
(@Zorzzzz) reported
@TDAmeritrade you might have the worst customer service in history
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ghhastings
(@ghhastings) reported
@TDAmeritrade 50 minutes estimated wait for customer service. Hang up. Way to erase a customer franchise. Laughable brand claims of responsive attention and capacities.
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G'Sparkz
(@Sparkzgotheat) reported
@TDAmeritrade why is it, that your customer service phone line always over an hour in length ? #.INeedAssistancePlease
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Robey the Robot
(@RobeytheRobot) reported
@LoaderSpring @TDAmeritrade My cash is being slow to clear
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OptionsTrader
(@SmallTimerTrade) reported
@TDAmeritrade @thinkorswim Fix your bullshit platform, you guys are stealing my money. I place a trade and it doesnt get fillled on screen, 5mins later order gets filled on down candle. Then i place a market order and doesnt get filled till price shoots all the way. Stop stealing my $$ I hope SEC looks in
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Jake Snyder
(@jakesnyder35) reported
@Giacobbo30 @TDAmeritrade @etrade help this man out
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Panks
(@brandonpanks) reported
@TDAmeritrade yo when will you “accept” my funds I deposited last week so I can get my stocks? I left Robinhood for you and youre making me lose more by letting the stocks rise and not get in on it. Deposited last Friday. Wtf
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John Salutare
(@JohnSalutare) reported
@TDAmeritrade that’s the worst customer service I’ve ever experienced there had to be better option to help you customers no wonder everyone tells me to switch to @etrade
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Junaid A.
(@JunaidA66989436) reported
@TDAmeritrade Are you still having issues? Trades are real laggy today as well. I’m just trying to make sure it’s not my cell phone. Do I need to upgrade to 5G? 3G used to be ok with this platform I remember.
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ZenMasterFlash
(@ZenMasterFlash4) reported
Is anyone else having issues with Level 2 on @TDAmeritrade #tdameritrade
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