TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Klamath Falls, OR | 2 |
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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jml
(@jmllubber) reported
@TDAmeritrade you have some issues to resolve on the restrictions you forced for trades people can make. My trades were not impacted YET I've been with TD for 10 years and if this is what you represent, I will change out. What I've read over what TD did is disturbing to me.
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The Emperor
(@HooningOn2020) reported
@TDAmeritrade Because I took it up tailpipe and bought at $19 for 100 you will overlook that I did hit at $13 and you guys messed up. I got that confirmation days later too. If you are suggesting that calling would help me possible get the $600 difference in profit then I’ll gladly retract.
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Coach of the Year’s Burner Account
(@BurnerStefanski) reported
@TDAmeritrade You intentionally slowed trading. Made people wait an hour to talk to a broker. Why? There’s no benefit for you or your clients. For whom did you intentionally hurt share prices and lower demand by slowing and basically halting trading. **** you. Like seriously **** you.
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Thomas Walker
(@ThomasWalkerLA) reported
@TDAmeritrade I couldn’t sign on to you platform for over an hour on Thursday & watched AMC go from $23 to like $13. I lost THOUSANDS in Profit bc of your software issues.
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MarsianX
(@pumpkinsmonkey) reported
@TDAmeritrade How will they help with trades I couldn’t place coz I couldn’t even log into my account for three hours? If they can help with that I’ll call.
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Gmc8920
(@gmc8920) reported
Just opened an account with @TDAmeritrade tried to transfer over some money just to have something in it. It says i need to set a date ahead of today and when i try to click the request date icon it just brings be back to the main screen w.o a transfer?? Anyone have this issue??
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genuine49
(@tockers10) reported
@CharlesSchwab @TDAmeritrade Who knows, you played a horrible game that you had technical issues where in even poor countries have access to their digital accounts with no interruption. Why did you not allow retail investors login? Rats are out of their holes. Systems is so rigged that you work only for rich
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Bryan
(@Bryan93387132) reported
@TDAmeritrade BTW , I tried calling and Could not get through. To watch stops plummet and not be able to sell.I would get the stock up then wait to send then wait and wait. Price points off. Afternoon it got better but I was already slaughtered. Reddit thing must of been a issue!
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Warren Hurt
(@MrHurt2u) reported
@TDAmeritrade Your firm suspended trading on GME. Tells me everything I need to know. Every retail broker that suspended GME trading while hedge funds we covering shorts should be shut down. Shame on you.
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Jessica H
(@JessicaHow79) reported
@charleydehoney @RobinhoodApp @TDAmeritrade Exactly..I told everyone to give the app bad reviews on IPhone and Google store, so others could be forewarned
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Regulator Dad
(@regulatordad) reported
@TDAmeritrade @thinkorswim Can’t get in any of the apps and have to log in through the browser. Maybe just go back to E*TRADE if you can’t figure this app stuff out? Still not working 1:20pm eastern 1/29/21
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Gervi
(@pggerv) reported
@CharlesSchwab @TDAmeritrade That's a lie and I have been a Schwab client and promoter for years ... sad sad day your quality of trade availability and research ability have been going downhill for the last year i have complained alot and gotten no answers ... very disappointed
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Dillon
(@dillontj) reported
@CharlesSchwab @TDAmeritrade **** Schwab wants a reset. Let's help him out. #GetShorty
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ShadMan
(@ShadMan7_7) reported
@TDAmeritrade I did contact your reps... And he said "all platforms went down and TDA isn't responsible". I am very upset. I bought AMC at $16.06... it went to $24.xx and I hit sell sell sell.... The entire app would not respond until the price was $10. I want my sell price of $24.
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genuine49
(@tockers10) reported
@CharlesSchwab @TDAmeritrade App was down. Everyone knows TD ameritrade hooked up with Hedgefunds institutions
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