TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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JonnyGz0
(@JonnyGz0) reported
Wtf! We seriously have to pay a fee cuz the company we invested in reversed split? Well thats bs.. $TSNP $TSNPD @TDAmeritrade DO BETTER!
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interstellar taco
(@deepspacetaco) reported
I either have to add money to my account or sell something to cover the fees. Uh I don’t trade ******* margin for a reason this is bs. Someone at some ******* point can the little guys get some help and a win here? Reorganization fee my *** $tsnp $tsnpd $enzc $opti @TDAmeritrade
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Amazing WIZ Kids
(@AmazingWIZKids) reported
@TDAmeritrade @Muric2024 HOW do we "confirm" our trade??? YOU ask us to confirm what we just told you but don't say HOW? Besides, plenty of times we've added $8 to a $22 bid but it wasn't a problem. WHY is it a problem now? #customerservicefail NO EMAIL and your phone wait is 50 min!
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Zynthika
(@zynthika) reported
@TDAmeritrade Hi!! I need support in spanish, what is the phone number?
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Lizzy
(@sweetLizzzz) reported
@TDAmeritrade Bought AMBL for $2.50. Woke up a day later with a 3.59 costs basis. I call no one answers. Wtf , how is that possible? And that’s Not The Only Stonk I hold With Discrepancies😩 . might be time to move to @etrade or @Fidelity
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Justin Ayer
(@JustinAyerTV) reported
from
Tulsa, Oklahoma
Having issues logging in to @TDAmeritrade or @thinkorswim in Oklahoma. Is there an outage?
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nawaf
(@nawaf52718898) reported
@TDAmeritrade I called them and there was no response and waited for more than an hour ... I talk to them from outside the US ... an international call and my balance is over ... every time that happens to me. Please help me
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Becky Stafford
(@BeckySt50501379) reported
@TDAmeritrade why and how is it that TdAmeritrade seems to never know when there’s problems with account holders signing in or having a blank trading platform!? You people always say “send us a picture” of the problem your experiencing! How bout if Ameritrade logs in!
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Suzanne Player
(@SuzannePlayer1) reported
@TDAmeritrade WHY DO YOU WASTE YOUR CUSTOMER’S TIME ASKING THEM TO CONFIRM A TRADE BUT PUTTING NO INFORMATION ABOUT HOW TO DO THAT - AT LEAST NOT ANYWHERE THEY CAN FIND IT CONVENTIENTLY LIKE RIGHT ON THE SAME PAGE? #customerservicefail
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Amazing WIZ Kids
(@AmazingWIZKids) reported
@TDAmeritrade @MMartino87 HOW do we "confirm" our trade??? YOU ask us to confirm what we just told you but don't say HOW? Besides, plenty of times we've added $8 to a $22 bid but it wasn't a problem. WHY is it a problem now? #customerservicefail NO EMAIL and your phone wait is 50 min!
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Amazing WIZ Kids
(@AmazingWIZKids) reported
@TDAmeritrade @robjulian2000 HOW do we "confirm" our trade??? YOU ask us to confirm what we just told you but don't say HOW? Besides, plenty of times we've added $8 to a $22 bid but it wasn't a problem. WHY is it a problem now? #customerservicefail NO EMAIL and your phone wait is 50 min!
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Adam Saad
(@AdamDKSaad) reported
This is my fourth time today calling @TDAmeritrade help line with a 50 minute estimated hold time. Absolutely unacceptable, TD. Get your house in order.
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Albert
(@ExceedAllhOpe) reported
@TDAmeritrade @CunadoBro Then why ******** does @Fidelity not charge that fee for the exact same thing y’all did?
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Jedimarkus77
(@jedimarkus77) reported
@TDAmeritrade It appears "push notifications" is only for mobile devices. My issue is with the desktop system. I learned the hard way years ago not to trade mobile! #NeverShortFromAFloridaBeach
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DocMunnyBurner
(@MunnyDoc) reported
@Amberdigibyte @CunadoBro @TDAmeritrade No worries...happy to help. Stock is down so it looks doubly bad with 1/4 the shares form before, but dont worry, this thing will fly within the next 4-6 weeks when the app is dropped. :)
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