TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • JackIsACommie5 JackIsACommie (@JackIsACommie5) reported

    @TDAmeritrade @DM_Artzt I'm having the same issue

  • Poppy_G_in_TN RockyTopPop ✝️ 🇺🇸 🇮🇱 (@Poppy_G_in_TN) reported

    @TDAmeritrade I talked to your help desk and they are looking into things. Thanks

  • wrobs78 Robert Sneeder (@wrobs78) reported

    @OptionsLocator @thinkorswim @TDAmeritrade Anyone else having issues with option prices not updating on the open?

  • Stockdryn Stockdryn (@Stockdryn) reported

    @purplesmurf9o @TDAmeritrade Yes. Even had support make sure it was active and it was. Just super laggy and stutters. They even checked my PC specs and said all is good. Makes no sense

  • micheldahdah Michel Dahdah (@micheldahdah) reported

    4/ For normal users, this means many hassles of moving funds around, a steeper learning curve, and terrible UX. Mass adoption of DeFi markets won’t happen until products are better than traditional brokerages like @IBKR or @TDAmeritrade

  • ghctim mitch greenfield (@ghctim) reported

    @TDAmeritrade Yup. Well aware. Stupid criminals can't even spoof the right caller id

  • Buggy_APE Buggy_APE (@Buggy_APE) reported

    @realAlexMathew @TDAmeritrade @TradingTigre didn’t they give you the same trouble?

  • anilj Anil Jangity (@anilj) reported

    @TDAmeritrade Not able to login. I keep getting logged out. Tried restarting browser, same thing. Keep getting "You are logged out. To protect your information, please close your browser."

  • 1SusanRosenberg susan rosenberg (@1SusanRosenberg) reported

    @TDAmeritrade When one of your Customer Service Reps leaves a message and invites you to call back to clarify it would be helpful to have a last name so one knows who to ask for. Starting from square 1 with someone who knows nothing about the situation is maddening.

  • anilj Anil Jangity (@anilj) reported

    @TDAmeritrade Didn't help. I am not going to waste time to call in and check. This is a problem on your end. Tried different browsers, cleared cookies etc.

  • bungalow__joe Obi Quan Da Homie (@bungalow__joe) reported

    @TDAmeritrade I actually trade with Think or Swim and have been through a lot of TD Ameritrade videos! Great platform and Service!

  • Ryanfury1718 Ryan Gray (@Ryanfury1718) reported

    @TDAmeritrade @Mikeshakurs I am also unable to login into my account, can you please DM me. Thank you!

  • EducatorGrant Chris Grant (@EducatorGrant) reported

    @izzytheproducer @TDAmeritrade @WebullGlobal One day the service is outstanding the next day they’re clipping your trades talkin bout in favor of you and in an effort to reduce risk. Gtfoh. I got my contracts at 1.50 it ran to 1.8 after they clipped my position. I’m good. That’s the second time

  • JustinPulitzer Justin Pulitzer Trades (@JustinPulitzer) reported

    @thinkorswim I haven’t been getting alert notices or fill notifications regularly. Are there any known issues? cc @TDAmeritrade

  • tradinomad Nathalie (@tradinomad) reported

    @TDAmeritrade Ok, just FYI major issues are happening and not being resolved quickly. I cannot trade with confidence now if I don't know my orders can be cancelled. That's a big issue. Others might also be facing. Account names also changing by the minute on the system.

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