TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

Less
More

td-ameritrade Hero Image

TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
Klamath Falls, OR 2
Brooklyn, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • jobicat INTHEKNOW (@jobicat) reported

    @TDAmeritrade @imperialalgori1 TD AMERITRADE HAS A MESSAGE SAYING THERE WILL BE A 2.5 HOUR WAIT BEFORE SOMEONE ANSWERS THE PHONE! GREAT SERVICE TD AMERITRADE!! OH AND EMAILS... ROTFLMAO... CANNED AND WRONG TO BOOT! THEY GOT HACKED AND NOBODY KNOWS WHAT THE F IS GOING ON!... DIDNT BOTHER TO EMAIL CUSTOMERS!

  • letmebust let me (@letmebust) reported

    @TDAmeritrade @southerntrader7 Wtf Ameritrade! It said I was on potential call alert when I have money deposit in my account and I had to sell my stocks thinking I was negative all cause you guys can’t fix your ****!

  • AnimoCraka CryptoKnight808 (@AnimoCraka) reported

    @TDAmeritrade can anyone please help? ToS keeps crashing and resetting on is own. Cannot type in chat and on phone waiting patiently for over 3 hours now. Please help

  • possiblecoin Jake Mohlman (@possiblecoin) reported

    @TDAmeritrade Great customer service. Got a letter about an account my wife DID NOT OPEN and every single number I try has a two and a half hour hold time. So glad I don't trade with you clowns. How do you not have a dedicated fraud line?

  • _w_kevin Kevin (@_w_kevin) reported

    @Silvers1312 @thinkorswim i didn't have any weird positions, so you may need to talk to them. it just took away 70% of my account for no reason. @TDAmeritrade just seems to have awful transparency, with questionable reliability you can google and see that they have had numerous issues over the years

  • drogfi Wokeallyplsdontban (@drogfi) reported

    @tdameritrade i was on hold for 2.5 hours until I got disconnected... issue still not resolved. THIS IS BEYOND UNACCEPTABLE. HOW YOU CAN TAKE PEOPLE'S MONEY AND SCREW UP THIS BADLY?!?

  • Duffman_O_YEAH Duffman (@Duffman_O_YEAH) reported

    @TDAmeritrade @thinkorswim @TDAmeritrade worst customer service

  • chaydaw Chase D. (@chaydaw) reported

    @triperation @TDAmeritrade @The_Real_Matt_R I mean this is beyond ridiculous. Can’t get anyone in customer service. Can’t trade. Unbelievable.

  • anonambition Black Swan (@anonambition) reported

    Does anyone have experience with @TDAmeritrade customer service? Fidelity customer service has wronged me twice in the past month.

  • Temujintrades Temujin (@Temujintrades) reported

    @TDAmeritrade You sold puts I didn’t own on Fri then Issued a margin call for 146k, Stole 90min of my time Sun assuring me it would be fixed, removed the money from the bad sale and my account is still in margin call status. I’d think am account my size would be handled better

  • Stockman239 Darrell (@Stockman239) reported

    @TDAmeritrade. Love the platform. Only issue is with mobile app. no matter what my cost average is on a particular stock the mobile app only shows my my initial entry avg. no matter how many times I average down, it just shows my original entry avg. Simple bug but fixable

  • reruntalkingst1 reruntalkingstocks (@reruntalkingst1) reported

    I have already filed a complaint with the SEC @TDAmeritrade

  • QueenKolby1 QueenKolby (@QueenKolby1) reported from Vista, California

    Ugh, having trouble with @TDAmeritrade Won't let me put in my orders and lost my whole $TRCH stock. Where is it?? #stockmarket #whereismymoney

  • VinnyHanna98 Vincent Hanna (@VinnyHanna98) reported

    @TDAmeritrade How about fixing your terrible call wait times for your customers. Everytime I call its 1.5 to 2.5 hour wait times. Ridiculous.

  • tysonjfisher Tyson (@tysonjfisher) reported

    Glad I’m not the only one who opened their @TDAmeritrade account to thousands of cash and buying power gone because of a duplicate order issue with options. Spoke to a representative and they said should be resolved before market open tomorrow

Map Check Current Status