TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Tradingcol
(@Tradingcol) reported
@TDAmeritrade down again???????
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William Aston
(@WilliamAston) reported
@TDAmeritrade I’m trying to but, I’ve been on hold for over an hour!! Again, this has been a horrible customer experience.
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SVOptionsTrader
(@SVOptionsTrader) reported
TOS w latency issues. Shocked. @thinkorswim @TDAmeritrade
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George Hayduke
(@HAYDUKE375) reported
@TDAmeritrade @thinkorswim not working again... just put on a trade that wouldn't execute , wouldnt cancel, then executed, then wouldn't cancel... This is the worst platform.. So many issues.... 6 months of losing money due to a garbage platform.... @thetastyworks sign me up!
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William Aston
(@WilliamAston) reported
@TDAmeritrade you just closed me out of a trade that was well above the stop, in the money, and far from expiration. I’ve had nothing but bad experiences with TD & TOS and wouldn’t recommend it to my worst enemy. Your service is absolutely atrocious.
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YaMom
(@stockmolester) reported
@TDAmeritrade can you give me a real ******* person to call your damn computer automated person is dumb as **** and can't help me. Piece of **** customer service
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K~Dev
(@KavithaDevaraju) reported
@TDAmeritrade Why is your service so horrendous? 3 months for an account opening??? Seriously?
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Rabia Usman
(@rabimania) reported
@ITnuB @TDAmeritrade Im waiting for a dip. Already got some at 0020 waiting for it to go down
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KevinMcH
(@KevinMcH3) reported
@TDAmeritrade Can you make the wait times a little longer, so I can grow a beard while waiting? Pathetic customer service.
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R Patel
(@iampatelrp) reported
$QS @TDAmeritrade rejecting my option orders saying underlying is a hard to borrow stock.. WTF
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George Hayduke
(@HAYDUKE375) reported
@TDAmeritrade @thinkorswim You know you have issues yet you never address them allowing the little guy to suffer the losses. Sign me up @tastytrade
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Chad M Brignac
(@ChadMBrignac) reported
@TDAmeritrade STINK or SINK platform is down again. Should be illegal to have a platform if they can’t support their traders and the SEC should fine then.
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JUICE
(@juiceman41511) reported
@TDAmeritrade hey what do you know thinkorswim is down on another open
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Gabby
(@GabbyTradez) reported
@StanTradingMan @TDAmeritrade Seems like everyone is having Broker issues today @WebullGlobal also messed my profits up this morning:(
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Wcclubchamp
(@wcclubchamp) reported
@TDAmeritrade is TOS having issues loading charts? For the last week the app is not loading charts for any tickets. When opened it simply states “waiting for chart data.” This is a bit frustrating. I believe the most recent update is faultering
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