TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Farmington, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Zapital
(@Zapital1) reported
@ChrisCamillo @TDAmeritrade @CharlesSchwab Damn.
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imhigh024
(@imhigh024) reported
@TDAmeritrade @ShinobiSignals Dude at least you guys say something @MerrillLynch is the worst... told me refresh the page 🙄 and no statement or ownership over the issue. You guys at least addressed it and I can respect that.
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Cosmic Chirp
(@CosmicChirp) reported
@nfabcapital @thinkorswim @TDAmeritrade My TOS just went down now. wth?
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will
(@will50162518) reported
@MerrillEdge #merrilledge site still down. I’m looking for a new brokerage service @TDAmeritrade @Fidelity any takers?
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Profit-Pat
(@Patbo23_) reported
@TDAmeritrade HORRIBLE!!!!! Market opens and you glitch costing folks money!!!!
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Manny
(@PrincetonRep) reported
@TDAmeritrade I’ve been on hold for over two hours waiting to connect to customer service. I think this calls for a Karen GIF — shame on you TDAmeritrade!
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George Saad
(@g23saad) reported
@TDAmeritrade @kevintrades This is absolute bullshit. Whenever you call they’ll keep you on the phone for an hour, pretending they wanna help and then say they can’t do anything. Multiple avoidable losses because of platform issues. Left to IB 3 months ago and best decision I’ve ever made
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Seeking a Friend for the End of the World
(@GabrielUtasi) reported
@ImSwole @TDAmeritrade It is some frustrating stuff! Not advice but start with 1 option at a time and sell at 5% or 10% gains. Making $20 is better than losing $200. I'm 1/2 way back to even on my options trading after 1 bad trade
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steffan a.
(@steffan65135666) reported
@TDAmeritrade you guys raised my margin rates due to my “high volume” of trades, and can’t even maintain the platform. i got a bad fill on qqq this morning bc your platform simply won’t work. please fix this this for me and all the other traders negativity impacted!!
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Smoke Frog
(@mc_ees) reported
@nfabcapital @thinkorswim @TDAmeritrade Start switching to TS folks. What is the point of calling the tech support when their network craps out at the open often? After 30+ mins on the call, unless the rep hangs on you, you are not going to get your trades back or the $. #TransferOrSink
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Ian Cluroe
(@IDCluroe) reported
@TDAmeritrade Twice in the premarket today, your website has changed my limit order to a market order. This has cost me real money. I just did a recording of what happened when I tried to place another limit order and you can see the price change. Fix this.
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🇺🇸BR🇺🇸
(@The_Reckoning1) reported
@TDAmeritrade @thinkorswim This morning was the biggest bullshit example of a company attempting to run its business properly. I tried to enter a trade at the open, my order wasn't filled, or was it? 5 minutes later, I canceled and somehow got a position, by the time I realized it, I lost money. Awful job
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someone you used to know
(@OurTimeIs_Now) reported
@TDAmeritrade @DJPennyTrader Can you just tell people what this is about so we can fix it you have zero information anywhere about this
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Alcore
(@a1core1) reported
I’m disappointed with @thinkorswim and @TDAmeritrade. I switched to them as my broker because TOS was the top-of-the-line active trading platform. Now, it’s got a lot of problems and I’m not getting the answers I need. I don’t want to, but I’ll be closing my accounts.
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Brett Connors
(@Brett_Connors) reported
@TDAmeritrade Your customer service is absolute garbage
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