TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Klamath Falls, OR | 2 |
| Rancho Cucamonga, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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J-man
(@Barta57) reported
Didn't know TD was going to hit me with $15 'foreign trading fees' on $EEENF. Probably my bad. But, nicely messaged their team via their chat feature and they reversed the charges! Thanks @TDAmeritrade
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MN-User
(@MNUser2) reported
@TDAmeritrade Called and no help there. Looks like there is certainly some criteria. I signed up for several but how come none got assigned ?
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Guanaca85
(@Yaocihuatl49) reported
@TDAmeritrade I seldom have problems logging in but post of the time the app works just fine. I like Ameritrade better than E Trade, Ameritrade it's a little easier to understand. The part that sucks is when you sell and when you buy, you still have to pay these guys, they never lose!!
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BikerBrian
(@quadrider44) reported
@LastShareBender @trader_bearded @TDAmeritrade Is that all everytime one things gets fixed 10 more pop up even worse still trying to figure out how to navigate the stupid phone app update 🤬
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Chuck
(@chuckthetrader) reported
@TDAmeritrade Every time I call you, you guys blame my computer (so I bot a new one that met your criteria) my internet (so I upgraded) then its I have too many charts open or watchlists. It's never an issue with you guys. So it doesn't matter if I waste time to call you but thanks
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Miss Deplorable 🗣
(@Miss_Deplorable) reported
Anyone having trouble with ToS or the @TDAmeritrade app? Won’t show me level 2 (an error message comes up) and not showing me volume, as well as inaccurate percentages.
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Juan Onjuan
(@FFLJohn) reported
@UraniumEquities Too bad @tdameritrade blocks it’s retail clients from buying $SRUUF, especially since the company seems to be bullish on U prices.
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Art Raimondo
(@Metrofan11) reported
TIRED of having Access to YOUR MONEY? Want to be left Stranded W/O Cash on Vacation..Then you'll want to invest with TD TightASS Trade! Yes at TD Ameritrade if EVER an issue with a PIN at an ATM YOU"LL BE STRANDED! Employess can't override till Monday?? @TDAmeritrade @Yelp @CFPB
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OTCnotes
(@OTCnotes) reported
@TDAmeritrade @GraniteGods This seems to happen with most low float OTC stocks on your mobile app btw. A fix would be amazing
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Jeff Long
(@TraderJeff1963) reported
@TDAmeritrade I chatted with one of your techs this morning and was told: 08:34 VinniM: Sounds like it's working as expected unfortunately, Papermoney quotes are delayed, they only update about every 8 seconds. There is an intended server delay for paper, even if real time data enabled on it.
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ApopheniaPays
(@ApopheniaPays) reported
1/ I just began the switch away from @TDAmeritrade (despite the prev mentioned great support). They won't allow me to buy $SRUUF OTC. I'm an adult. I need a broker to execute my trading strategy, not a parent to decide for me what I'm allowed to buy or not buy with my money.
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SoulFoo
(@FooSoul) reported
@TDAmeritrade Getting delayed data error in TOS.. please fix your servers… Again!
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KD Webster
(@KDWebster4) reported
Okay @TDAmeritrade, why is your site down? And why would it happen just before the opening bell? Y'all okay over there? Blink twice for NO. #TDAmeritrade
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Granite God
(@GraniteGods) reported
@OTCnotes @TDAmeritrade They’ve fixed a bug for me before I thinkorswim they’ll come through again.
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Stock'n'Roll
(@stockNroll) reported
@TDAmeritrade **** you for freezing up AGAIN at market open.. wtf!!!??!!
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