TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Peter
(@pete0046) reported
@LeythG @TDAmeritrade You get an automatic reject, but you can message TD support to use a different MM to place the trade. By default TD goes through Citadel, which rejects GME sales order at $1k. Ask support to use Nknight instead. I have my GME sell order at $69k on TD Ameritrade
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Thomas Walker
(@ThomasWalkerLA) reported
@TDAmeritrade I couldn’t sign on to you platform for over an hour on Thursday & watched AMC go from $23 to like $13. I lost THOUSANDS in Profit bc of your software issues.
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ShadMan
(@ShadMan7_7) reported
@TDAmeritrade I did contact your reps... And he said "all platforms went down and TDA isn't responsible". I am very upset. I bought AMC at $16.06... it went to $24.xx and I hit sell sell sell.... The entire app would not respond until the price was $10. I want my sell price of $24.
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Joan of Arc
(@JoanOfArc287) reported
@TDAmeritrade When you took down the app on Wed I was getting ready to sell OSTK at $92-93 (Yahoo was working). By the time I was back in TD APP, it dropped to $86. Bought at $76 planning that move. Yeah. Pissed me off. Unless you will cover that loss, why call?
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Rob Frame
(@RobFrame6) reported
@RealRLittle @CharlesSchwab @TDAmeritrade Street Smart Edge is antiquated. Once the TD transfer is finalized I predict they will phase it out, traders will have to use Think or Swim. A Schwab representative recommended I complain to Finra so I did.
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Darrell
(@Stockman239) reported
@TDAmeritrade Yea yea yea explain it away.... can’t margin because your hedge funds don’t know how to allocate risk. And that’s our problem. Get cucked
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genuine49
(@tockers10) reported
@CharlesSchwab @TDAmeritrade App was down. Everyone knows TD ameritrade hooked up with Hedgefunds institutions
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Atif Riaz
(@MsnAtif) reported
from
Pacifica, California
@CharlesSchwab @TDAmeritrade Here is an analogy, there was a criminal who come and steal things from my house often. I decided to stay home and pretend nobody was at home so I start watching to catch him in the act. I figured they will be excuses but I caught these patterns NOT a single incident.c u in court
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Jessica H
(@JessicaHow79) reported
@charleydehoney @RobinhoodApp @TDAmeritrade Exactly..I told everyone to give the app bad reviews on IPhone and Google store, so others could be forewarned
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ItsHuffdaddy
(@Its_Huffdaddy) reported
@TDAmeritrade Looks to me you blocked people from trading. Mitigate risk? It's our money! I dont tell you how to spend your money. You sure as **** shouldn't tell me how to spend mine. Keep protecting the big corporations and the hedge funds. I wont be using your services anymore from now on.
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The Emperor
(@HooningOn2020) reported
@TDAmeritrade Because I took it up tailpipe and bought at $19 for 100 you will overlook that I did hit at $13 and you guys messed up. I got that confirmation days later too. If you are suggesting that calling would help me possible get the $600 difference in profit then I’ll gladly retract.
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Regulator Dad
(@regulatordad) reported
@TDAmeritrade @thinkorswim Can’t get in any of the apps and have to log in through the browser. Maybe just go back to E*TRADE if you can’t figure this app stuff out? Still not working 1:20pm eastern 1/29/21
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Blaine
(@The_Blainester) reported
@TDAmeritrade I didn’t say anything about halting trade; only you and most other brokers limiting free trade of $GME and other #WSB Stocks. You limiting buying but unlimited selling was an intentional move to drive the stock back down.
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Bryan
(@Bryan93387132) reported
@TDAmeritrade BTW , I tried calling and Could not get through. To watch stops plummet and not be able to sell.I would get the stock up then wait to send then wait and wait. Price points off. Afternoon it got better but I was already slaughtered. Reddit thing must of been a issue!
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MarsianX
(@pumpkinsmonkey) reported
@TDAmeritrade How will they help with trades I couldn’t place coz I couldn’t even log into my account for three hours? If they can help with that I’ll call.