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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • MaysenJustin
    Justin Maysen (@MaysenJustin) reported

    @TDAmeritrade DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’

  • michaelgmcquaid
    Michael McQuaid (@michaelgmcquaid) reported

    20 minutes into the futures open and @TDAmeritrade is completely broken still. Can't see a single live quote on any CME future

  • MaysenJustin
    Justin Maysen (@MaysenJustin) reported

    @TDAmeritrade DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’

  • KOMANDERELR7
    elko (@KOMANDERELR7) reported

    **** y’all @TDAmeritrade You guys sell my contracts at 1.95 when I had a STOP at 1.10… the contracts were at 3.20 at the moment y’all sold it 🖕

  • TheTradingDesk1
    J.P. (@TheTradingDesk1) reported

    Yikes. #Thinkorswim is meltding down on people. @TDAmeritrade @thinkorswim Little help?

  • Trying2Ace
    Just_Ace (@Trying2Ace) reported

    @TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • Robwhitlow3
    Rob 🇺🇸 (@Robwhitlow3) reported

    @thinkorswim @TDAmeritrade would it be possible to get Array support with thinkScript?

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • MaysenJustin
    Justin Maysen (@MaysenJustin) reported

    @TDAmeritrade @CharlesSchwab DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • ZoquierNicole
    NICOLE ZOQUIER (@ZoquierNicole) reported

    @TDAmeritrade What is going on with Think or Swim? I was in a position - and couldn't close it - then when I went to flatten it it created a short position. I flattened again - and it made a short position 5X my original long position WTF. THIS IS VERY DANGEROUS. WTF.

  • NoBellTrading
    Josh Bratcher (@NoBellTrading) reported

    The new changes to @TDAmeritrade ToS are causing WAY too many bugs on the desktop platform. I know you're mobile app is complete crash, but the desktop used to be solid. Three restarts this morning cause program crashes? Fix it.

  • Nobl63970634Rob
    Rob Noble (@Nobl63970634Rob) reported

    @TDAmeritrade If you are planning on day trading this is definitely not a suitable day trading platform due to the slippage, charts often lag behind the tape, unstable stop features, etc. It is good for swing trading and long term positions. Customer service is very bad.

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