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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@Andujar5665) reported
@TDAmeritrade Mobile app issues. Quotes and level 2 not loading consistently. Please fix!!
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Chazz Reinhold
(@DeageloVickerrs) reported
@TDAmeritrade I've been waiting for hours to speak to support about an unknown account restriction. Can someone please help?
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matt h
(@mateohornick) reported
@TDAmeritrade Your customer service has dropped precipitously. Hour wait times to reach a representative? Your system lacks and option to be called back versus waiting on the phone... As a customer of 20 years I will not continue at this rate... Invest in modern call center tech...
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RAVEE!!!
(@RaveeTweets) reported
@TDAmeritrade Hi guys... I tried reaching out to your customer care several times and through the emails yet I have not received any response.. can you please reply here
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📈
(@theleantrader) reported
@thinkorswim hi, how can I get in touch with @TDAmeritrade 's customer support? I have a question about opening a new account, but they wouldn't respond via email, phone (888-376-4684), facebook or twitter... Can someone help please?
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Jake DaRosa
(@jaked218) reported
@TDAmeritrade what’s going on here! I have no balance in my account?? #terrible #takingmymoney #gamestonk
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jennifer saba ✨
(@1JENSABA) reported
@TDAmeritrade There was a MAJOR glitch today for me and others.....waiting as patiently as possible for it to be fixed! There should be no delay!!!!!!!!!!!
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Self Sufficient Capital
(@Coleman4Nh) reported
@TDAmeritrade I am inches away from pulling my account. 1 hour and 30 minute wait to resolve an issue your staff said was clear? This on top of restricted trading is absolutely fascinating as to why I am still a client of yours... Some reason I stuck it out while others pulled.
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MarcusPlace Research
(@MarcusPlaceRes) reported
You need more customer service members @TDAmeritrade. Second time waiting 2+ hours this week.
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Kobe Valentine
(@cashflowkobe) reported
I'm not able to login and says my info is incorrect even though it's right. @TDAmeritrade is your login system down? Your customer service wait is longer than 2 longers
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Deb Kligman
(@Micbear64) reported
@TDAmeritrade Great advice that does not work when TD Ameritrade can't do a SIMPLE transaction in 5 business days and LOCKS UP your account due to their coding issue.... REALLY??! Waited an hour+ on hold to be told you ARE aware....but still waiting.....
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Tom Collins 🇬🇧🇺🇲🤠
(@tomjcollins85) reported
@TDAmeritrade - I faxed over my documents on 02/03 to support a new account request, but I've yet to hear back. Is there someone who can check the status for me? :)
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Robert Kligman
(@robert_kligman) reported
Very disappointed with Service and System @TDAmeritrade Been in Margin for 6 days due to History Glitch. Showing negative balance and account locked. Would appreciate some assistance in a more timely manner. Very frustrated and concerned. #tdameritrade
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DogePorn
(@DogePorn) reported
@TDAmeritrade has an 1.5 hour long wait for customer service... #dogearmy #dogecointothemoon
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Lexicos
(@lexicos) reported
@TDAmeritrade Worst customer service! 1 hour hold time for a week now.
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Edward
(@EddiePitch) reported
@TDAmeritrade You ******* still can’t handle high volume traffic? How ******* long have you had to straighten this out? You really want to lose my business. Don’t be idiots fix it! #tdameritrade Enough is enough I have work to do!
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Luke Madsen
(@Luke_isTrending) reported
@TDAmeritrade why is it impossible to reach anyone when I need help? I’ve been waiting for a chat response for 3 hours. Tried to call multiple times as well
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David R Benitez
(@drodbenitez) reported
@willoptions @TDAmeritrade I’ve had the same problem. It’s been frustrating.
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Drip Gaines
(@jay_nodollasign) reported
@TDAmeritrade why can’t I sell or reduce positions? It keeps giving me an error message.
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Ryan Crandall
(@RyanCrandall14) reported
@TDAmeritrade your customer service is garage. Been waiting a month to get my account set up. This morning I was told everything was cleared after being on the phone for an hour and 45 mins...still can’t log in. What a joke #tdameritrade
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Stockcash
(@Stockcash3) reported
Anyone ever have a cash debit call alert come up on their TD Ameritrade account? I sold an entire position of Apple to fill my cash bud issue is still not resolved @TDAmeritrade
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Will 🎯
(@willoptions) reported
I've been unable to trade all week due to @TDAmeritrade's clearinghouse issues. Looks to be fixed now - so I'll be back on it next week. Hang tight 😎
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Christina Pirello
(@christinacooks) reported
@TDAmeritrade The ‘90’s called and they want their kale joke back. In case you live under a rock, no one makes fun of healthy eating anymore. I’m a customer but maybe not for long.
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PennyStalker01
(@PennyStalker01) reported
@iamsarzi @TDAmeritrade @SEC_Enforcement If you hate offerings, you gonna hate playing big boards! Only shooting yourself in the foot bashing your own stock. No worries here. Short squeeze will be fun on a 2m float. No reason it should be under $6. I'm just averaging down on dips.
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***** Stonks Investor 🤠
(@honkystonks) reported
Wow. @TDAmeritrade restricting their users from writing “Sell to Open” covered calls on certain stocks like $AMC .... How this makes sense to me? I will never know. In fact, it sounds like THEY don’t even know. Please fix this issue ASAP. Huge turn off as a long-time user.
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aqwerty
(@aqwerty39024807) reported
@TDAmeritrade for some reason my account has gotten restricted for purchasing securities,I can only liquidate my positions As time is value, I contacted the customer service via phone and Im currently on hold for the past hour It is very frustrating Also my acc is backed by cash!
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Investing Father
(@baba_yat) reported
@TDAmeritrade how can a company only present a phone number as the way of communication with customer service? What if your client is deaf and mute?
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TLW
(@TracyLeeZM) reported
@TDAmeritrade seriously? can't get anyone at local branch; over 90 minute wait time on phone; no one answering FB chat help; inadequate info on website; just need to confirm 1 thing on acct & get fax # 2 send forms. It's crazy time yes. But ppl need help w/ accts in timely manner
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PennyStalker01
(@PennyStalker01) reported
@iamsarzi @TDAmeritrade @SEC_Enforcement This is common on every RS. Shares holding in accounts are not tradable while everything is swapped over from the RS and the uplist at DTC. Any RS, share holders may not be able to sell from 2hrs up to over 2 days I've seen. The $6 offering is what hurt the stock.I averaged down.
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Justin Mahoney
(@JTMahoney24) reported
@seyedoption this ended up costing me $15k. Was in profit, took them 24 hours to fix it and everything got buried. Wait times still 2.5-4 hours for TD Phone Support. Promised me twice a supervisor would call back to address the situation, nothing...Pulling all my money out of @TDAmeritrade