TD Ameritrade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

• Login (100%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Farmington	Login	17 days ago
Nashville	Login	4 months ago
Brooklyn	Login	4 months ago
Chicago	Login	5 months ago
Klamath Falls	Website	5 months ago
Klamath Falls	Website	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheDallasRealtor (@jasonpate) reported 16 seconds ago

  @tyler59111264 @TDAmeritrade same situation. must be glitch on their end

• 
  Benjamin McNeal (@TheBenMcneal) reported 2 minutes ago

  @TDAmeritrade why is my account value and cash available off by 30k this morning all of a sudden? Are you going to fix this or do I have to call you again

• 
  Astro🍕 (@Astro2388) reported 8 minutes ago

  @aerowoman1 @SDhillon07 @TDAmeritrade You have to turn on live quotes on think or swim otherwise you receive delayed action. Kinda stupid that live quotes aren’t standard

• 
  Astro🍕 (@Astro2388) reported 9 minutes ago

  @SDhillon07 @TDAmeritrade @KingThoreau looks like it’s a maintenance error and you’re not the only one with that issue. Look at this thread

• 
  Matty Ice (@MattyRay30) reported 10 minutes ago

  Hey @TDAmeritrade Please fix my account balance. Thanks. #tdameritrade #wtf

• 
  Eric Hawkinson (@erichawkins0n) reported 11 minutes ago

  @AtifH @SDhillon07 @TDAmeritrade Did you talk to their customer service? I called and it said a 2 hour 30 minute wait.

• 
  Johnny Chase (@DramaDayTrades) reported 13 minutes ago

  @notoriousalerts @TDAmeritrade Happened to me last week. Took 3.2k outta my account without warning. Had to be on the phone with them for 2 hours, talked to 3 different people. Finally got to a manager and then the funds magically appeared and they said it was a “glitch”. They tryna steal and hope no 1 notices

• 
  Wcclubchamp (@wcclubchamp) reported 14 minutes ago

  @TDAmeritrade my account is magically missing $26,000. I noticed others having account issues as well. This is the 2nd time in 3 weeks this has happened with @TDAmeritrade what the hell is going on with this?

• 
  HokieZ28 (@HokieZ28) reported 16 minutes ago from Kinston, North Carolina

  @OptionsLocator @TDAmeritrade Man I was freaking out for a few minutes until I searched Twitter and saw everyone with margin accounts having same issue

• 
  spacenerd41 (@spacenerd41) reported 18 minutes ago

  @InvSimplified @TDAmeritrade Yeah I woke up with -$550k in my account. I was like wtf??!!

• 
  spacenerd41 (@spacenerd41) reported 19 minutes ago

  @TDAmeritrade you guys need to post on Twitter or something about your system issues. I woke up with over half a MILLION dollars in negative!! Caused me MAJOR distress and anxieties.

• 
  Ibro (@IbroRamic) reported 19 minutes ago

  @StockGodd @TDAmeritrade @TDAmeritradePR Same issue here

• 
  Pmoney (@easytrades2) reported 20 minutes ago

  Woke up to -32k in my @TDAmeritrade... wtf anybody else money get deducted ?

• 
  JessiesPennies (@JessiesPennies) reported 23 minutes ago

  @TDAmeritrade Hi I woke up this AM and my total account value dropped -$10k+ .... at 11 PM last night there were no issues market is closed !? What is going on!!!?? 😱😱😱

• 
  David Horwitz (@DavidAHorwitz) reported 23 minutes ago

  @TDAmeritrade Is your cash management having system problems? Have massive margin call that makes Zero sense. On hold 1:32 minutes!

• 
  Options Locator (@OptionsLocator) reported 25 minutes ago

  I really hope you're just doing some maintenance on your platform @TDAmeritrade & you aren't trying to give everyone a heart attack with these nonexistent margin calls. I mean a simple tweet would suffice letting your clients know what is going on if it isn't too much to ask

• 
  John Termotto🇺🇸 (@JohnTermotto) reported 31 minutes ago

  @RocketCatchnBob Interesting. I now have a call alert that wasn’t there an hour ago. @TDAmeritrade having issues again. I remember the $KMPH issue 2 weeks ago but fixed by Monday morning.

• 
  Hameed (@AtifH) reported 34 minutes ago from Pompano Beach, Florida

  @erichawkins0n @SDhillon07 @TDAmeritrade I did. They said they are going through maintenance. Not very reassuring.

• 
  J. Mis (@jmis1979) reported 34 minutes ago

  @TDAmeritrade Hello, there is 1700$ missing from my account this morning and your help line has a wait time of "FOREVER". Still on hold for over an hour. Jacob Misencik

• 
  Jesse (@Bentleybased) reported 38 minutes ago

  @notoriousalerts @TDAmeritrade Call customer service, they did this to me w 64k. Was back in my account 20 minutes later.

• 
  #BreadWinner (@CJ_Kavanaugh) reported 41 minutes ago

  @TDAmeritrade fix my account i have money missing.

• 
  Investing Simplified (@InvSimplified) reported 42 minutes ago

  For anyone experiencing problems with the @TDAmeritrade platform today, I spoke to customer service and they are doing a system update/upgrade over the holiday weekend. Your money is safe. #tdameritrade #StockMarket

• 
  alex (@alex24929865) reported 43 minutes ago

  @TDAmeritrade Fix your god damn platform. No way to get through to you guys, peoples accounts showing million dollar loses on the weekend - you guys don’t even answer the phone, email, etc. worse than Robinhood & about to lose a lot of customers. Awful service, awful company.

• 
  MettaTrades (@Metta_Trades) reported 44 minutes ago

  @SDhillon07 @TDAmeritrade Bro I'm showing down 87%. I'm sure it's just a software error but I'm about to lose my ****. Keep me posted on what you find out. I'm not about to wait for hours on hold with these clowns

• 
  Jacques Schapira (@SchapiraJacques) reported 46 minutes ago

  @TDAmeritrade I woke up to my account down 92%. What the hell. Tell me this is a glitch

• 
  Carter (@Katslod732) reported 51 minutes ago

  @TDAmeritrade @TDANetwork @thinkorswim why is my TOS balance correct but my TDA app balance is missing several hundred dollars with incorrect info about my current holdings??? Unacceptable! Fix this for all of us now!

• 
  S.G. (@StockGodd) reported 52 minutes ago

  Yo @TDAmeritrade @TDAmeritradePR what is going on?!!!!!! Fix my balance NOW!!

• 
  GloboNomo (@GloboNomo) reported 53 minutes ago

  @TDAmeritrade @david_2518735 When are you going to notify your customers that are missing thousands of dollars in their accounts about the server issues your experiencing?

• 
  MettaTrades (@Metta_Trades) reported 57 minutes ago

  Woke up down 87% in my account.... @TDAmeritrade a little transparency regarding what is going on with your customers accounts seems completely appropriate right about now. The mass exodus will be real otherwise. Get your **** together. @SDhillon07 @notoriousalerts

• 
  TheDallasRealtor (@jasonpate) reported 58 minutes ago

  @Metta_Trades @SDhillon07 @TDAmeritrade my account same. must be glitch.