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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley
(@AshPennyPlays) reported
@cdntradegrljenn Let's hope my damn funds are in my account @TDAmeritrade its been 4 days
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{Tyler Kolness}
(@TKOL10) reported
. @Fidelity is trash and has weak customer support ----- Go with @TDAmeritrade !!!!!
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Jim
(@questorianist) reported
@TDAmeritrade has terrible customer service, you can wait an hour for them to answer your call. 😬
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Jenny Garnsey (Crask)
(@Sassafras32) reported
@TDAmeritrade the app isn't working, guys. Can you fix it please?
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S.G.
(@StockGodd) reported
@MaccTrust @TDAmeritrade No issues here.. I just logged in 👌🏾
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Seen_as_purple
(@seen_purple) reported
@TDAmeritrade @eduardojuan2 I need help with log in issues. I call, wait 50 mins on hold, then get hung up on. It’s ridiculous and time consuming. Can you help me ?
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An ordinary man
(@iusemybrains) reported
@TDAmeritrade HORRIBLE CUSTOMER SERVICE. I have been waiting for more than 2 weeks to talk to real live person within a reasonable wait time. I am always being told that the estimated wait times are between 1 and 2 hours. Is this a way to do business?
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🚀🚀 0001 TRADER 🚀🚀
(@0001_Trader) reported
HEY @OTCMarkets WTF REASON DO YOU HAVE FOR PUTTING A BUNCH OF 0001 STOCKS ON THE #CaveatEmptor LIST? CAN YOU EXPLAIN WHAT RULE CHANGES YOU MADE THAT BROUGHT THIS ON? YOU MADE ME HAVE TO OPEN AN ACCOUNT AT @TDAmeritrade BECAUSE @etrade DOES NOT ALLOW TRADING OF C.E. STOCKS $HCMC
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عبدالله
(@ab00udy) reported
@TDAmeritrade I want to open an account with you ,,, I am a Saudi citizen, but I do not have a passport, is there a solution for that ?? ,, Can the national number be used ??
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Jenny Garnsey (Crask)
(@Sassafras32) reported
@TDAmeritrade Your website is under maintenance and not working either.
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Amrita
(@amritasid) reported
Any recommendations for a new brokerage? I am leaving @TDAmeritrade because it is awful. Schwab merged with them, so that it not an option. #IRA #stocks #tdameritrade
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Ramiro
(@SoyBienMamon) reported
@TDAmeritrade hi guys! can i get some help to verify my application? its been a loooong time already
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DEREK HARRIS
(@DEREK428) reported
@TDAmeritrade seems to be having issues filling my orders this morning.
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Sean Lee
(@moarr74) reported
@MaccTrust @TDAmeritrade Same issue. Tried reinstalling. Still no lunch.
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Jeff K
(@jeffDadOfBen) reported
@TDAmeritrade why have you made it impossible for your brokerage clients to reach you on the phone, or get a call back from you? Why put a phone number on your website if there's no one to answer? I get better customer service from the phone company. Appalling.
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MightyMake
(@ethansluba) reported
**** you @TDAmeritrade. It says I have money available for trading, but I can't use that money due to pending transactions? WTF would you say it is available *********?
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tom west
(@Thomas98765432) reported
@TDAmeritrade Any update: Ameritrade is the only brokerage I know of that does not offer benchmarking indicators. What's your problem? Afraid of facts?
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Seen_as_purple
(@seen_purple) reported
@TDAmeritrade @eduardojuan2 So I need log in help. How can I chat with live agent ?
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Basketball Player
(@basketball10203) reported
@TDAmeritrade HELP! I CAN'T SELL ANY OF MY POSITIONS! WHAT IS GOING ON?
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HerbinIslander
(@HerbinIslander) reported
@ZacharieCantu @TDAmeritrade Me. But 5 min ago, I just saw a message about maintenance.
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Kris
(@KrisJames89) reported
@ChromeTzitzit @TDAmeritrade It happened to me too few minutes ago. The marquis banner on the website said a maintenance was set for 11pm til 3pm tomorrow morning. I checked right after reading that then it popped up proper. Working for me again.
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Rob Francisco
(@barkhouse210) reported
@MarzBunYT @TDAmeritrade @turbotax I saw this response. Would this be the same issue for “Cost or Adjusted Basis does not match the value on the Capital Gain adjustment worksheet”. I imported everything from TD avd got an error on my review. Never had an issue in years past
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szhao_trader🇺🇸📈🚀💰💪
(@SzhaoTrader) reported
@TDAmeritrade @thinkorswim Hello. Your TAS has compatible error. I can't login now!!!
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TurboResearch
(@TurboResearch) reported
You think @RobinhoodApp is bad...@TDAmeritrade is worse. They still have restrictions and can't write a covered call on $NOK. It's absolutely stupid to restrict covered calls. NOK has many who are not in it for the meme. At least Robinhood is trying to lift restrictions
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zero signal
(@zero_signal66) reported
@TDAmeritrade @thinkorswim Are servers down today? Unable to access desktop TOS. All other internet access is good on my PC
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john
(@ThenewyouJr) reported
@CharlesSchwab @TDAmeritrade For some reason the app and the web version of this wont let me log into my account. It keeps saying an error has occurred. I thought it was maybe I forgot the password but I changed it and is still happening. Please help
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Venky Srinivasan
(@sssvenky) reported
@Thekkw @thinkorswim @TDAmeritrade Support last night ..
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♊
(@FeliciaVerna) reported
@TDAmeritrade why wouldn’t you have call back options when your call times are extremely out of control? It’s 2021, that means you’re not trying to find a solution. I just found it for you make it happen
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MM
(@MazzSenzo) reported
@TDAmeritrade your Futures platform is down and we are unable to execute any orders on TOS after the weekend update.... WTF is wrong.... not sure if you tested the weekend update but this whole thing is down #thinkorswim
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Ronald T Pump
(@realRonaldTpump) reported
.@TDAmeritrade Is slow as dog **** with Deposits. Been waiting since last WEDNESDAY for my deposit to complete so I can buy some $VPER Y'all lost my business.