Is TD Ameritrade down?
No problems detected
If you are having issues, please submit a report below.
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
-
Login (60%)
-
Website (40%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
-
Dino From the Internet ツ
(@dino_silvestri) reported
@TDAmeritrade nice text support. Not.
-
SD
(@smalduc) reported
@TDAmeritrade What is going on with Vizsla!? 2 days and no access to my shares. 2+ hours on the phone to your "help line" was more than a waste of time. This company changed its name, the new symbol is actionable, why has my account not been updated?
-
Brittany Boucher
(@BrittBoucher824) reported
@TDAmeritrade can someone please contact me in regards to changing my address on my account? It won't let me do it online & I've spent a few hours now trying to call with no one picking up your customer service line. Please PM me so we can get this fixed. Thanks!
-
Money Mannn
(@MannnMoney) reported
@TDAmeritrade Why restrict people from selling covered calls. That makes no sense. We own the damn stock.
-
Dino From the Internet ツ
(@dino_silvestri) reported
@TDAmeritrade hello ... Where the help desk person ?
-
Robert
(@xrobertcmx) reported
@TDAmeritrade how about fixing the hold time. I moved my account to TD Ameritrade and it was botched. Now, I can't reach anyone to help fix your mess.
-
IMAGNDAT
(@IMAGNDAT1) reported
@TDAmeritrade worst customer service, been on hold for over 1.5 hrs, just to get an answer why if my purchase history shows X amount purchased at X amount, why does my cost/share different?
-
meat1079
(@meat1079) reported
@TDAmeritrade 2 hour wait, go **** yourself
-
lake city quiet pills
(@1000DOLLARSUSHI) reported
@TDAmeritrade I think my son changed all my app settings to red. How fix?
-
ɹnoɟ 🏁
(@_4O) reported
@TDAmeritrade customer service is the worse wtf
-
Det. James Carter
(@Air_Justin) reported
@TDAmeritrade i need help
-
ZenMasterFlash
(@ZenMasterFlash4) reported
Is anyone else having issues with Level 2 on @TDAmeritrade #tdameritrade
-
Matthew Trudeau
(@MrTrudeau1987) reported
@TDAmeritrade I love that I can never log in when the ******* market is open, wtf is wrong with your ******* app, and no I'm not gonna sit on hold for 90 mins to call and talk to a person FIX YOUR ******* ****
-
John Salutare
(@JohnSalutare) reported
@TDAmeritrade customer service agent please help me
-
John Salutare
(@JohnSalutare) reported
@TDAmeritrade I can’t access my account and your customer service via email says I have to speak to someone and there’s a 1.5 hour wait??? Com on!!!!
-
John Salutare
(@JohnSalutare) reported
@TDAmeritrade what customer service?? How can you have a 1.5 hr hold time???
-
Mark Chapin
(@Benny_Nerplets) reported
Took 10 days to do an internal Roth conversion at @TDAmeritrade . Guess the lack of trading fees has really impacted service. Anyone have trading platform recommendations that can do it say, by the next business day?
-
Simone💎
(@Nyc1Simone) reported
@TDAmeritrade Have you considered paying overtime or hiring more help for the first 4 months of the year? I am on hold for an hour and a half for customer service! And no I cannot use the virtual self serve features.
-
John Salutare
(@JohnSalutare) reported
@TDAmeritrade that’s the worst customer service I’ve ever experienced there had to be better option to help you customers no wonder everyone tells me to switch to @etrade
-
Mary Perry Godbold
(@marypgodbold) reported
@TDAmeritrade I’ve been waiting for a call back from y’all for a WHOLE WEEK. I’m so tired of waiting on hold for over an hour just to talk to someone who says they will “elevate my priority” only to never get a call back. How can I get some help?
-
JMoney📈
(@JMoney_TTG) reported
So @TDAmeritrade I try to market into a stock, it just sits on my screen for 10 seconds...I click cancel it disappears...20 seconds later I’m on another stock and I get an alert I filled that original canceled one????? Wtf
-
NovaShopUSA.
(@NovaShopUSA) reported
@CharlesSchwab You think it's ok to have 2 hour waiting times to reach customer service at @TDAmeritrade? I waited 2 hours yesterday, and 1 hour today.
-
OptionsTrader
(@SmallTimerTrade) reported
@TDAmeritrade @thinkorswim Fix your bullshit platform, you guys are stealing my money. I place a trade and it doesnt get fillled on screen, 5mins later order gets filled on down candle. Then i place a market order and doesnt get filled till price shoots all the way. Stop stealing my $$ I hope SEC looks in
-
meat1079
(@meat1079) reported
@TDAmeritrade it's a stupid bot. i want to talk to a HUMAN. i have a simple question
-
tiffany
(@tiffsu_) reported
um hi @TDAmeritrade your login portal is NOT working + has not been for 3 days. I've had to reset my PW 3 times + none of them work. None of my security answers are working either, + it's not allowing me to use 2-factor authentication. PLEASE fix this ASAP
-
4 Aces
(@Sarge1234567) reported
@alphadip3 @TDAmeritrade Same here @TDAmeritrade why are you STILL not accepting COVERED call option sales on $AMC, which is back down to quite plausible levels? Still a "hard to borrow" stock? I want to sell calls against my position. What gives?
-
Adam Belton
(@AdamBeltonTCC) reported
Damn @TDAmeritrade how long does it take to complete a deposit. I'm missing out on this money smh
-
Tracy
(@Tracyhasthe411) reported
Horrible service, 2 hour wait times for customer service. ACH takes 14 days to hit your account. Just horrible! Find other platforms to trade on! Robinhood , tastyworks etc. get out why you can!!@TDAmeritrade
-
Jean Marie Oshima
(@5heartrating) reported
@TDAmeritrade a 1 1/2 hour wait time to speak to customer support on a major brokerage platform is unacceptable. Hire more people!
-
John Salutare
(@JohnSalutare) reported
@TDAmeritrade your chat customer service is just as bad as all the rust