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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (60%)
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Website (40%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Sophia✨
(@sophia_edens8) reported
@TDAmeritrade Is there a reason my ROTH IRA account is unable to let me log in? I’m using correct user and password…my app signed me out and I went to web browser and the “login request timed out.” Can you explain?
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Kay Enne
(@kay_enne) reported
@Mi1esDeiSum At this point I’m really tempted to just keep buying individual shares of $GME from @TDAmeritrade to keep transferring over to Fidelity just to **** with them lol
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Moon Market
(@MoonMarket_) reported
@SalsTradingOTC @TDAmeritrade They can't be as bad as @CharlesSchwab
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Taylor Kurtz
(@RealTaylorKurtz) reported
@TDAmeritrade I'll elaborate. On a 5+ step signup process, I decided I wasn't interested in a product on step 3 only to learn @TDAmeritrade had already committed me to a $6000 deposit on step 2. Oh and they can't reverse it. Follow that up with absolutely horrific customer service. Terrible
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SalTrades💰
(@SalsTradingOTC) reported
I’ll say this so everyone knows. It is absolutely TRUE that some people can request OTC fees back from @TDAmeritrade and get your money back. They’ll deny it on the phone all day, but keep harassing them on the phone and they’ll eventually get in. **** them
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beingboring
(@beingboring68) reported
@TDAmeritrade Still waiting for you to DRS my shares. Why does the timeframe keep changing and why is it taking 4 days to response to a msg? Once this transfer goes through (if you ever do it), I'm moving to @Fidelity - Why are you slow rolling this DRS request?
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Taylor Kurtz
(@RealTaylorKurtz) reported
I can confidently say I had the single worst experience I've had with ANY company, in my entire life, today with @TDAmeritrade Years of business together ruined and a trust level at 0. I've never felt genuinely mislead, robbed and so disrespected by a single company.
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Taylor Kurtz
(@RealTaylorKurtz) reported
@TDAmeritrade I've called that number 6+ times today. Hours on the phone. How about you ask for my number and call and tell me how you're going to fix the issue? I'm out 6k until God knows when, all thanks to @TDAmeritrade. Shameful and TERRIBLE business. I truly feel robbed and disrespected.
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#BOONDOCKQUEENofSHIBA
(@lfchandler1) reported
@Miss_Deplorable @TDAmeritrade i am having a little trouble, but seems to have resolved.. i actually the opposite with $OLB on tradingview... it always seems to happen
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HAMCORN CAPITAL FUND
(@IGOSODAMNHAM) reported
@brrrharis @TDAmeritrade @IBKR That's incredible. Mine wasn't even hindsight. I legit showed them proof I was trying to sell here and when with logs. Still don't give a ****. They do not care about their customers at all.
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Old Man To My Kids
(@weirbarra) reported
@TDAmeritrade I just changed my phone and the Authenticator app can’t work anymore and I can’t log in into my account. Can someone help?
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William J. Smith
(@WilliamJSmithJr) reported
from
Randolph, New Jersey
Looking for new online brokerage recommendations. Bad experience after 20 years with @TDAmeritrade has me in the market.
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Fifth year senior
(@likeyourposts) reported
@IGOSODAMNHAM @TDAmeritrade @IBKR I thought I told you about this issue last year. The one thing I could teach the great corn king fell on deaf ears
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Shawn Carr
(@IrishBulll) reported
@JoeyBarbi3ri @TDAmeritrade 300 thousand million wtf
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Taylor Kurtz
(@RealTaylorKurtz) reported
@TDAmeritrade I spent almost 5 hours dealing with something that I intended to spend 5 minutes on and genuinely feel I was duped. Which is not a good feeling. My experience with @TDAmeritrade was a horrible experience that eliminated 100% of the good faith built over the years. TERRIBLE time
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beingboring
(@beingboring68) reported
@TDAmeritrade Well, I don't appreciate being slow rolled - you've lost a customer - and that sentiment is not limited to me.
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Angela
(@AngelaRitter01) reported
Anyone else having major lagging issues with tos? @thinkorswim @TDAmeritrade
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Symbol Stock Alerts
(@symbolalerts) reported
@TDAmeritrade We’re here to help you trade! 🚀
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SalTrades💰
(@SalsTradingOTC) reported
**** @TDAmeritrade y’all are a bunch of crooks
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Robert McGregor
(@RobertM93953649) reported
@TDAmeritrade you suck! You have the worst service and quality on the brokerage platform and mobile app to that of Robinhood...what a disgrace you have become! You as a broker have failed me because you say you guarantee the best price but instead you gouge your customers 👀 out
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Professional Bag Holder
(@iCap4Coochie) reported
@SalsTradingOTC @TDAmeritrade Wow I moved because I was sick of their ****. I asked them to reduce the fees because I’ve heard other people were able to talk them down and they said no we don’t do that for anybody
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Miss Deplorable 🗣
(@Miss_Deplorable) reported
Is anyone else having issues with their @TDAmeritrade and ToS lagging way further behind than usual? I have a few stocks that are just grey and not moving one way or another, but if I look on Trading View, they’re completely active. I’ve lost over $5k this morning over it 😤
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get the ******* vaccine
(@crackers8199) reported
from
Lake Elsinore, California
@TDAmeritrade have been unable to login via phone or web for hours now. what is going on?
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Joey B
(@JoeyBarbi3ri) reported
from
Boston, Massachusetts
@TUNA625 @TDAmeritrade Ok, my company has some facilities down there. Lets talk this week bud, I would LOVE to help you.
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Patrick Hilbert
(@pyro126) reported
@Richard80334845 @TDAmeritrade Same thing happened to me few weeks back someone on here recommend @legittoolz he help me recover my locked account In 30mins. His an expert
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Joojin Abaoag
(@jla2040) reported
@TDAmeritrade @AngelaRitter01 Since switching to an aarch64/arm64 system performance has taken a hit. x86_64 seems to be hard coded default despite Java being platform agnostic. byte-compiling for x86 means on arm64 it has to go from Java -> x86 code -> arm64 translation and vice versa. native ARM support plz
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Krystyl Supply
(@Jim_Cramer_Fax) reported
@xxaparxx @GaryGensler I heard that @TDAmeritrade was taking peoples’ money but not buying their shares of $GME, which caused them to literally not even be participating in the stock market. I heard they did this in the hopes that the stock would go down (it wont) and they’d be able to…
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George Moran
(@GeorgeMoran_) reported
@TDAmeritrade I am having the hardest time trying to track down a wire. I sent the wire from my bank on Oct 13 from my capital one account and it was received and accepted by Ameritrade on the same day. Due to my Individual account being closed the funds never made to my accoun
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ToneLoMatadore (not/woke)
(@ToneLoMatadore) reported
@TDAmeritrade For no damn good reason. Trash service.
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Cody Campbell
(@DMAULZ) reported
@superninjakb @SalsTradingOTC @TDAmeritrade Don't get me wrong, Schwab does not charge OTC fees like TDA does. But they are really slow at updating stocks from like yield to current, etc. If that's your thing then you'll have to call/live chat them to make trades. if it's not your thing youre all good.