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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (63%)
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Website (25%)
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Trading platform (13%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Login | ||
| Login | ||
| Website | ||
| Website | ||
| Trading platform |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Eto
(@FrotoSky) reported
@Ultra_Calls damn @TDAmeritrade don't treat me like this
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™️ 3rd space
(@3rd__space) reported
@TDAmeritrade I received email “We have processed and approved your electronic submission of the Internal Revenue Service (IRS) Form W-8BEN for your account…” So when will update withhold 24% of dividend and interest income? Thanks
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WiscoProud
(@ConnorSorenson) reported
@TDAmeritrade why can’t I transfer between accounts? I have an error message. This happens a lot with internal transfers it’s ridiculous
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Ferengi Trader (David Waddell)
(@acquirelatinum) reported
@DylanStanton007 @TDAmeritrade $BTC seems like it's consolidating so hopefully your situation will clear up by the time anything exciting happens. TD customer service for existing customers: 1-800-669-3900 They've been really helpful in the past the few times I've needed help.
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Angry Red
(@AngryRed316) reported
@SalsTradingOTC @TDAmeritrade Also just going to say wasn’t this exact notification, was just a warning. I’m assuming this guy just ignored the warning over and over never calling TD addressing the issue and what caused the issue
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Matt
(@The_Real_Matt_R) reported
@TDAmeritrade @CharlesSchwab If you sent automatic surveys out to every customer that opens a support ticket on the @thinkorswim I think you'd be surprised at how much negative feedback you would get. It should provide some hard insight into how worthless they actually are.
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shianhuang
(@guangzhileihen) reported
@TDAmeritrade I think the trade treaty between China and USA for dividend tax rate is 10%, I talked to Charles Schwab customer service, they told me the same thing. is it because TD Ameritrade is from Canada and the tax rate is different?
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Jasup
(@jitu628) reported
@TDAmeritrade App is extremely slow today
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A
(@DCRando2020) reported
@TDAmeritrade Account login is down via iOS app. v6.24.1
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random trading
(@Random09Trading) reported
$PL is down 1$ on volume of around 3000 shares in the day. @TDAmeritrade when can I buy this stupid dip?
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Jasup
(@jitu628) reported
@TDAmeritrade App is very slow today!!
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afghanrebel
(@Afghanrebel) reported
@MacawTrader @thinkorswim @TDAmeritrade I’m having similar issue but I have +70-100 custom scripts :(
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artlovesports
(@artlovesports) reported
@TDAmeritrade Having problem logging on the thinkandswin app on my phone and tablet! Is it just me or it national wide situation?
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Nice
(@callmebuckets) reported
@TDAmeritrade I'm having trouble logging into my account. Can you help??
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Nick Marple
(@Nm121287) reported
@shagmopdog I got much bigger issues going on and can’t go through with the purchase wanted to be transparent….my 230 million shares are in limbo and no big broker is accepting them cause @TDAmeritrade screwed me over so badly and flat out lied to me
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Schultze
(@AVGDWN) reported
$NILE the DPW shares don’t show changed over in account on Ameritrade any one else having this issue? @TDAmeritrade
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ROVER
(@ROVERTRADER) reported
@TDAmeritrade @thinkorswim mobile app is down
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Khan Tech AI Inc
(@KhanTechAIInc1) reported
@TDAmeritrade app down?
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Matt
(@bloq_head) reported
@BigDaddyCSTX Wow. I actually like @TDAmeritrade but I can't run the risk of this happening to me. I guess I'm down too one broker myself now come next week I @Fidelity
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PennyStalker01
(@PennyStalker01) reported
@SalsTradingOTC @SuperRobotOTC @TDAmeritrade Tda had me to file a 13H with the sec. They told me then they were about to crack down on otc traders. If the 13H rule applies to you, file it, avoid being kicked off. However with that on file now, I no longer add any new OTCs. To much sketchy stuff going on in otc right now
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KristynAlexis
(@kristynalexis) reported
.@TDAmeritrade how come everytime I call customer service I always get what sounds like Caucasian men? Do you have any other representation at your organization in customer service? Like in all the years I’ve been with you I can’t recall anyone ever sounding different.
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Andy B
(@shadeofwhitesno) reported
@TDAmeritrade you guys need to fix your platform. Way too many glitches especially when you randomly remove stop losses or prevent users from selling their positions
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JD
(@JD_StockTrader) reported
And Duji, I buy DFCO on @TDAmeritrade, Robinhood is a terrible platform.
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Moises (Mo) Luna, MPH, MSN,RN
(@MoMo_A1Trader) reported
Also, not sure if many people had the same issue as I did with @TDAmeritrade #ThinkOrSwim mobile but it’s up and running now
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Terrance Austad
(@terrance_austad) reported
@TDAmeritrade @SLewicky_TDA I am having trouble with my futures report in the am it have not moved off of the Wednesday morning numbers. Ideas?
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Tonyrose5583
(@Tonyrose5583) reported
@thinkorswim is the iPhone app down? #thinkorswimdown #Thinkorswim @TDAmeritrade
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James
(@uphillmarket_) reported
@TDAmeritrade You have a bug in the Matterport $MTTR stock chart. History of the chart only goes back to just before August. Doesn’t show any further back. Please fix. It’s been like this for months. Very frustrating
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Donkey Bull
(@trader_donkey) reported
@TDAmeritrade why do you keep $SG on the non shortable list. it is marginable on fidelity WTF
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Chester Ming
(@ChesterMingOTC) reported
@SalsTradingOTC @TDAmeritrade I use #Fidelity for #OTC and it isn’t bad. One stupid thing is they only show you out to .xx decimals so you have to manually calculate your exact average cost.
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PennyStalker01
(@PennyStalker01) reported
@SalsTradingOTC @TDAmeritrade Tda had me file a 13H with the sec. They told me then they were about to crack down on otc traders. If the 13H rule applies to you, file it, avoid being kicked off. However with that on file now, I no longer add any new OTCs. To much sketchy stuff going on in otc right now for me