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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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KitchON
(@OnKitch) reported
@TDAmeritrade Feb 26 A) The cause was different. Goal Conditional: Sell at upper stop loss ONCE, after execution Sell at lower stop loss. Execution date can not be foreseen, duration set 3 month. Problem 1) Upper stop loss remains in force after 1st execution, repeats (forever). cont.
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WaveyJai
(@WaveyJai1) reported
@thelonelystock @RobinhoodApp @TDAmeritrade I’ve been trying to transfer out for almost 2 weeks. There always seems to be some type of glitch on Robinhood side.
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Venture Investment Partners LLC
(@GeorgeB14941177) reported
@LarryCl00061125 @TDAmeritrade @TDAmeritrade sucks... Scottrade & ThinkorSwim should never have sold to these customer haters...
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finwit
(@nayaitscool) reported
@TDAmeritrade To be clear you mean to help reduce TD Ameritrade's and other institution's risk. Just say that. If the #suits are dumb enough to get in a situation that they have to pay any price to cover or locate then LET THEM. I am your customer don't cap my upside for your benefit. @wsbmod
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GC WV
(@GCWV4) reported
@TDAmeritrade your app login glitches every day and won’t allow me to log-in. It times out, doesn’t populate, etc. I have to make trades on my desktop because of it. It’s my birthday. Please fix it.
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loser
(@toxicbrand0) reported
@TDAmeritrade Please fix your login issue and no I’m not calling because I was on hold for almost an hour yesterday this is ridiculous.
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wolfgem
(@wolfgem5) reported
@TDAmeritrade think or swim is down cant login.
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KevinMcH
(@KevinMcH3) reported
@thinkorswim @TDAmeritrade #TOS How about for fun you fix the Level II today? Completely incompetent company.
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OLD SCHOOL PHILLY STYLE
(@PHILLYSTYLE3) reported
@CEO25 @SportsCardsTVMe @TDAmeritrade Same here.. down $20k but once TSNPD updates, it'll be up 85gs.. so +65gs technically.. but until u actually see it
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Mike Drews
(@Mdrews7) reported
@TDAmeritrade Hi, since February 12th I have had incorrect balance displays, margin balances, improper option assignments, and improper withdrawal of funds. I have spent over 50 hours on the phone trying to receive help from @TDAmeritrade, yet I still cannot buy or sell securities.
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Edward Diamondhands
(@psychoJ12) reported
@TDAmeritrade I've called your customer service line twice already this morning. Sat on hold 20+ min both times for the line to go dead. What is going on?
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Paul C
(@paulctweetings) reported
@CEO25 @SportsCardsTVMe @TDAmeritrade Can you please explain this to me, re: TSNP? I am down for the day $391 on TSNP, and $203 on this number, 881608103. Are both of these "losses" not real? Thanks.
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JohnCoviello1
(@JohnCoviello1) reported
@TDAmeritrade Why are your wait times an hour or more for customer service? It never used to be that way. I used to get connected right away. Stop being cheap asses and add customer service staff.
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Emily m
(@barreraswag94) reported
@TDAmeritrade explain to me WHY my account today says 155 per share when I bought my shares at 126.99 yesterday. No i did not sell or buy more stocks....FIX this Please!!!
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The **** Savant
(@TheSpacSavant) reported
Is anyone else having trouble viewing ratings changes on @TDAmeritrade? It says 3 days straight with no ratings changes, then I see $FSR got a $40 PT 13 hours ago. Where is it on the TD system?
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Mike Scholl
(@MichaelJScholl) reported
@JDuuuuuuBs @TDAmeritrade Having same issue. You can buy $cnpof at Ameritrade and it shows correct name, but existing shares show number! Frustrating!
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Eric Anthony Klein
(@therealsweatic) reported
What ******** @TDAmeritrade?!?? Not that I was going to necessarily sell anything, but why the hell aren’t I able to see any updates to my shares of stock?!?!?!? The **** should’ve been done and worked out during non-trading hours!!!
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Cubrid
(@CubridFN) reported
Accept my trade order holy **** @TDAmeritrade two times now
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SportsCardsTV
(@SportsCardsTVMe) reported
@TDAmeritrade Well, that’s a problem. When you say “the company” who exactly are you referencing? We are in 2021. Transfer agents should have this done seamlessly. I don’t have the opportunity to add to my position. @GeorgeASharp @CunadoBro Can either of you elaborate on this?
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malcolmtowers
(@MalcolmTowers) reported
@TDAmeritrade not letting me log in has cost me money and it’s ridiculous. Anyone else having this issue?
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NoGmicks
(@NoGmicks) reported
@TDAmeritrade Fix your 💩 $tsnp $tsnpd
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Brian Panzella
(@bpanzella208) reported
@TDAmeritrade could be the worst broker on the planet. It takes a week for your deposit to settle. My deposit finally settled and now it says I don’t have permission to place an options call. Trash of a company. Back to Robinhood I go.
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🇺🇸 OTCMadness
(@MadnessOtc) reported
@TDAmeritrade WTF ********. Update the options chains already.
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Lunchis4wimps
(@Lunchis4whimps) reported
7/ @TDAmeritrade @thinkorswim why would I continue to use your platform when you can’t offer the same basic services as @RobinhoodApp? I still pay commissions on option trades to skip this BS. Support is just as confused as I am. Entire thing is bad. \end rant
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Ploydk
(@ploydk79) reported
@TDAmeritrade why is my account all screwed up???says streaming quotes are in available and all my positions keep changing!! Help!!
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Adam Henderson
(@adamhe_sea) reported
@TDAmeritrade Well, @TDAmeritrade, it's been a couple of days. When exactly should I expect someone with the reading comprehension necessary to fix this issue to get in touch?
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Oluwaseun Asade
(@AwesomeAfrican) reported
@TDAmeritrade what's going on with your logins? Please fix whatever the issues is/are fast , i can't wait 1 and a 1/2 hours to speak to support
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JohnCoviello1
(@JohnCoviello1) reported
@TDAmeritrade Why bother signing up for or using @TDAmeritrade if their customer service wait times are over one hour no matter what time of day or night I call?
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OTC_Buyer
(@Crypto_Buyer) reported
@TDAmeritrade 1 hr 30 min wait for Login issue with no callback option instead of waiting on the line ... you guys are nuts! Don’t tell me the less of a wait after trading hours, my issue with phone app is only DURING trading hours. Some SSL socket error when using Linksys.
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KitchON
(@OnKitch) reported
@TDAmeritrade Feb 26 B) Problem 2: Since upper stop loss repeats, the lower stop loss quantity is to large after Sell of Upper. The lower Stop loss is automatically deleted.