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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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📈$Alfa$📉
(@CapDefender) reported
@Tgarcia015 @SpacTraderInTra @TDAmeritrade Thinking about using my WeBull acct for options. Not sure why I haven't already tbh. I've had major lag issues w the ladder too and am over it. I make sure to hold down the Ctrl button when placing orders on the ladder to make sure they r limits.. got f'd by that too many times
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ItHappensinAlabama
(@ItsAlabama) reported
We've (3 family members) have yet to get our email,supposed to be dated Jan. 18 from #AMC to collect our NFT. We have accounts with @TDAmeritrade I've emailed @AMCTheatres Investor Relations but have not received a call. Can anyone help? @CEOAdam been #holding since May.
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Chuck
(@Chuck_artist) reported
@Chase wow! Customer service denied my request to refund my monies even though @WholeFoods approved. Chase customer service is the worst. Time to open an @TDAmeritrade account.
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MrWhiskeyTrades
(@whiskeytrades) reported
@pauvro @TDAmeritrade Yup. Was not really impressed with their attitude at all. Would’ve more polite if they had just said “**** you” to my face. Clearly they just don’t give a ****.
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Big D
(@BigD_TVF) reported
When I called @TDAmeritrade support today to ask how it could have happened, the response I got was basically "you should have cancelled the order". Which is impossible, because I never knew it was open. Because the app never showed it as open.
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MrWhiskeyTrades
(@whiskeytrades) reported
For those are interested- no @TDAmeritrade did not care that they made an objectively bad trade, and even acknowledged that the premium for my 187.5 $BA calls was going up when they sold the option anyways. Can’t even say they were particularly polite.
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Kabertime
(@nkaber1) reported
@SpacTraderInTra @TDAmeritrade I feel really bad for you though.....
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Reddoggfogg
(@reddoggfogg) reported
@TDAmeritrade Perhaps #Schwab gives a hoot what #TDAmeritrade chat support is doing to their clients.
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Harald Jepsen
(@HaraldJepsen1) reported
Their support team is not clearly educated about Trust accounts and trustees. This is the same with @TDAmeritrade
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Professor Grim
(@FGrimvault) reported
The C S rep tried to help me out but was told NO! 5 days try back No good reason.Even C S didn't understand why they would block my main bank connection with 18months of perfect deposits! I paid it hours after it happened by selling stocks at a loss. Thanks @TDAmeritrade🤬 #AMC
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Big D
(@BigD_TVF) reported
Considering the likelihood of a bounce back in the underlying $NFLX price, I'd expect that when it's all said and done, the error in the @TDAmeritrade app is going to cost me somewhere in the neighborhood of $20k. For an order I never placed, and never appeared in my open orders.
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SpacTraderInTraining
(@SpacTraderInTra) reported
Just deposited 30k into webull, **** trading options with @TDAmeritrade, that .60 cent fee each way is bullshit You can get it lowered but have to deposit more cash to get it, like a few hundred K
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MrWhiskeyTrades
(@whiskeytrades) reported
@TDAmeritrade Things went exactly how I thought they would. Pretty sad that your margin team claims they don’t have enough time to warn us about margin calls, but have enough time to make bad trades. Also, in a very liquid option, how can you say that a market sell is a bad idea at EOD ITM?
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Dr Simon Osindero
(@sindero) reported
Gonna keep this vague for now. But I’m disgusted & furious with @TDAmeritrade and the way they’ve treated my account today with zero warning. To my followers: recommend u avoid these parasites. To whoever decided to lock & freeze my funds: **** YOU, YOU IDIOT BUREAUCRAT 🖕🏽
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Reddoggfogg
(@reddoggfogg) reported
@TDAmeritrade The level of spite from chat support is unparalleled. Multiple times in two days they forced closed multiple instances on multiple computers even after my objecting the first time they did this. They never ask, never tell you just do it on while trading.
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MrWhiskeyTrades
(@whiskeytrades) reported
According to the margin guy I spoke to, there is enough time for them to make a bad trade, but not enough time to look and see if I am logged in and monitoring my account at the EOD on 0dte options. Way to **** over the retail trader @TDAmeritrade
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Big D
(@BigD_TVF) reported
So, yeah - not having a great day so far. Might be time to start looking at accounts with @RobinhoodApp or @WebullGlobal for my self-managed trading needs. This isn't the first time an error or a delay in the @TDAmeritrade app has cost me money.
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Professor Grim
(@FGrimvault) reported
@TDAmeritrade Why didn't you help me out earlier today when I called ? I was on the phone for about 45 minutes and even your Customer Service Rep was shocked your people wouldn't help me out. I Don't need another conversation, I need my bank account unrestricted !
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📈$Alfa$📉
(@CapDefender) reported
@Tgarcia015 @SpacTraderInTra @TDAmeritrade How many contracts on avg are you trading in a month? I tried to get mine lowered and got nowhere. I'm about to leave TD/TOS. Active Trader ladder is slow af
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Big D
(@BigD_TVF) reported
So, my @TDAmeritrade application apparently glitched last week, and placed a sell order I never wanted. It never showed in my open orders, but this morning it executed at market open. So far, that "glitch" has cost me $1500 and counting.
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BidLow
(@Bid_Low_) reported
@SpacTraderInTra @TDAmeritrade But you had no problem paying the 6.95 for otc commission?? Times are rough
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JZ
(@Just_Tweeting_Z) reported
@R2DayTrades @thinkorswim @TDAmeritrade Been down since opening bell… doesn’t login; trying to select an account crashes the app on IOS
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RajivS
(@best2009a) reported
@TDAmeritrade Thanks wa quick update. I have one more issue with the platform. I am using 2 screens. I cannot move think or swim platform to the second screen. Is there a switch somewhere
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Treebottom82
(@treebottom82) reported
@Chefedogg @POTATO_INMYASS I kept asking @TDAmeritrade what they reported to FINRA regarding $AMC shares loaned out for shorting….they never answered…but instead decided to terminate my account….gave me 30 days to transfer or they would sell all my shares and send me check….just for asking…
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Music lover✡️
(@EffWebsite) reported
@TDAmeritrade need help. $GOOGL is only giving me “info” & you sent me an UNOPENABLE PDF about this problem! 422852447 PH.pdf is UNOPENABLE!
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RickyJarret18
(@C0LEio) reported
Hey y'all @TDAmeritrade do y'all know the default date in the deposit form of your app is broken and it's not throwing error messages correctly?! Just FYI, sick of this bullshit, trying to buy the dip and now I gotta wait longer bc you can't seem to maintain the bare min 🫣🤑😳🤦
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Dr Simon Osindero
(@sindero) reported
@TDAmeritrade Thanks. But p sure that ship has sailed… Your customer service folks have been lovely, trying their best. I was on the phone for too long earlier today with a nice chap from Portland. Sadly, the ******* who made the decision/set policy is neither reachable nor accountable 🤷🏽
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Reddoggfogg
(@reddoggfogg) reported
@TDAmeritrade The level of spite from chat support is unparalleled. Multiple times in two days they forced closed multiple instances on multiple computers even after my objecting the first time they did this. They never ask, never tell you just do it on while trading.
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StockTrader17
(@BadFintwit) reported
@BigD_TVF @TDAmeritrade the same thing happened to me! i clicked ‘sell’ back when $amc was at $10 because it said my cost basis was $34 so I assumed I was locking in a huge gain! stupid hedge funds
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TheAssetAddict
(@AssetAddict_) reported
@SpacTraderInTra @TDAmeritrade Switched to WeBull at the beginning of this year for this exact reason. I forget which it was exactly, maybe $LCID, had several hundred contracts and the fees took away damn near half of my profit