TD Ameritrade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

• Trading platform (100%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Trading platform	20 days ago
Farmington	Login	3 months ago
Nashville	Login	7 months ago
Brooklyn	Login	7 months ago
Chicago	Login	8 months ago
Klamath Falls	Website	8 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grant Wehrli (@GrantWehrli) reported 18 seconds ago

  Hey @TDAmeritrade your customer service is awful. /rant

• 
  Percy Johnson (@PercyJJ10348969) reported 1 minute ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  unindicted (@olfussteve) reported 1 minute ago

  @satymahajan @TDAmeritrade @thinkorswim Is is true that TDAmeritrade is now owned by Schwab and the service is diminished? I ha e heard such utterances. Fortunately, I haven't traded in weeks.

• 
  Dexter (@DayTraderDex) reported 3 minutes ago

  Been trading on ToS for 2 months... this is strike #2 already @thinkorswim @TDAmeritrade @CharlesSchwab Feel like I'll be switching platforms again soon. Fix your ****.

• 
  Percy Johnson (@PercyJJ10348969) reported 4 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Eric J (@TheRealEJones) reported 6 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim Yeah. If it wasn't for ease of use and already on... I would move. Terrible terrible executions past 2-3 months.

• 
  MJF Football Recruiting (@mjfrecruits) reported 9 minutes ago

  @TDAmeritrade some things not working on your trading platform or thinkorswim. Specifically % movmement in stock-which is very important to some. Any feedback ETA on this ?maybe in future be proactive tell clients it’s not working

• 
  Percy Johnson (@PercyJJ10348969) reported 13 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Just_Ace (@Trying2Ace) reported 14 minutes ago

  @TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!

• 
  Justin Maysen (@MaysenJustin) reported 17 minutes ago

  @TDAmeritrade @CharlesSchwab DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’

• 
  Batman_1337 (@batman_1337) reported 17 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim Had similar issues, was a nightmare closing out the positions

• 
  macros trend (@MacrosTrend) reported 19 minutes ago

  @TDAmeritrade your platform is not working. Last time I checked, futures open 3PM PST on Sunday .

• 
  Josh Bratcher (@NoBellTrading) reported 21 minutes ago

  The new changes to @TDAmeritrade ToS are causing WAY too many bugs on the desktop platform. I know you're mobile app is complete crash, but the desktop used to be solid. Three restarts this morning cause program crashes? Fix it.

• 
  $WANZ 📟 (@SWVNZ) reported 23 minutes ago

  Can anyone help me understand why @TDAmeritrade is the only app left in all of humanity that doesn’t have a dark mode?

• 
  Stephenmrussell4 (@Stephenmrussel2) reported 25 minutes ago

  @NickLeeson11 @TDAmeritrade I seen someone yesterday had a 7.9 billion cap... I guess if you multiply 7.9x1.05 it equals 8.30... They are using the same data multiple days and it means that the amount of shares is reported wrong. We have a serious issue with repothication.

• 
  nolastevedore (@nolastevedore) reported 32 minutes ago

  @RJRCapital How many times do folks need to be burned in puts and shorts? Folks forget that cash is a way of shorting the market. Once I stopped daytrading and for the market to make sense, plus not giving fees to @citsecurities and @TDAmeritrade, my quality of life improved.

• 
  JimmyP (@PalmersCove) reported 33 minutes ago

  @TDAmeritrade Are you saying you offer a tool to hand write? I do not need help otherwise!

• 
  Percy Johnson (@PercyJJ10348969) reported 33 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Guru Financial (@GuruFinancial1) reported 35 minutes ago

  @TDAmeritrade Im trying to login through the app and it keep saying that my password is wrong

• 
  Percy Johnson (@PercyJJ10348969) reported 39 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  notvinnychase (@n0tvinnychase) reported 39 minutes ago

  @TDAmeritrade why is the TD app freezing/slow, not executing orders??

• 
  Rosebudd The King (@Rosebuddtheking) reported 41 minutes ago

  @IBKR is totally broken right now, option chains aren't working. Can't open, can't exit trades. If you had overnight positions from last week, you just better pray Market doesn't do anything crazy. If only @TDAmeritrade had Fills outside market hours ... #IBKR

• 
  James Bowman.gmi (@InflationExpert) reported 42 minutes ago

  @traderterrain @TDAmeritrade swiped a ticker out of all my trades and simulations (it still gets live quotes in the background), deleted them all. Completely shut down computer, turned it back on, as opposed to a restart, and I'm doing better now.

• 
  Joseph (@786fib) reported 43 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim TOS is awesome when it works correctly and total dog **** when it doesnt. Most issues are first 30 minutes of trading. I go calling the helpdesk and as always didnt see anything wrong. Their PFOF any broker that participates in PFOF you will see these types of issues.

• 
  LiveMarketChat (@LiveMarketChat) reported 48 minutes ago

  ugh @TDAmeritrade having problems with website (no cost basis available so trading blind) and slowdowns on #ThinkOrSwim app...... Maybe a sign to take the day off.

• 
  Percy Johnson (@PercyJJ10348969) reported 49 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Tonie Garcia (@lostmarxbrother) reported 49 minutes ago

  @Schito_74 @TDAmeritrade @TDAmeritrade refused to refund after their last outage/glitch

• 
  Hector Lopez (@hlopez_) reported 49 minutes ago

  Hey @TDAmeritrade TOS is not showing positions and I had to attempt to close positions due to your issue.

• 
  Motorcity (@MotorCityTweet) reported 53 minutes ago

  @TDAmeritrade @CharlesSchwab If Charles Schwab will FORCE FULLY move my TD Ameritrade stock portfolio to CS then I WILL MOVE my assets to other BETTER platform than CS. CS is JUNK. TD Web Platform is ONE of the BEST in the world. MOVE CS users to TD and NOT TD to CS. STUPID DECISION by CS management.

• 
  Percy Johnson (@PercyJJ10348969) reported 54 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.