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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Doucas III
(@DoucasIii) reported
@Joshuaborn6 @TDAmeritrade I also am having problems with the web platform and the app.
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Rich Andre
(@The_Cdog) reported
@Ask_WellsFargo Ask me how much I enjoy your incessant, irritating pop-up surveys interrupting my sessions daily on Wells Fargo Advisors. Yes I've taken the survey. Perhaps either you or @TDAmeritrade could fix this?
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Thomas Esparza
(@BarishAcct) reported
Just got off the phone with @TDAmeritrade. Circumstances happened, unable to trade again until Friday. I could be mad (had $ORPH waiting), but I'll just educate myself with @AjTrader7 in ACT chatroom instead. There will always be trades. *TD great customer service, btw
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wolverine
(@gobluetrader) reported
@TDAmeritrade Are you aware of a glitch with the App. Chart is not showing all the details. Android operating system.
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Givvy Stocks
(@Givvy_Stocks) reported
So @TDAmeritrade Think or Swim not working for me right now should be considered criminal. Every single time at open after a great day, Think or Swim cannot buy, sell, or cancel any orders. How is this legal? @TDAmeritrade you should be ashamed of yourself.
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MC
(@mcnotty) reported
@TDANetwork @TDAmeritrade Anyone ever watch this “network” notice the lady who sneezes LOUDLY every dang show? Scares the hell out of me not to mention annoying. Someone please buy her some @Zyrtec !
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Hellas
(@HellasTrader) reported
@thinkorswim TOS ALERTS ARE SO DELAYED. FIX IT OR I MOVE MY ACCOUNTS OUT OF @TDAmeritrade
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anakaoka
(@anakaoka) reported
@TDAmeritrade ad just popped up but looked stuck.. it showed top moving stocks - funny how it went lowest to highest and of course $AMC was the "top" , but i think it was having a problem updating to double-digit gains haha #AMCDAY
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Teachemstoic
(@MicheleTxshell) reported
Ready to switch brokers @TDAmeritrade . Watched my account go up and back down while you sold none of my orders.
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Tunga
(@Dhandhekibat) reported
@TDAmeritrade I wanted to open account with you. But, seems you don't have customer service.
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Teachemstoic
(@MicheleTxshell) reported
@TDAmeritrade loading today is like a 1999 dialup. Or a 1990 download. Very dissatisfied customer. It has been getting worse and worse. Today takes the cake. My wifi is fine. It is only TD that loads like a turtle.
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KB
(@superninjakb) reported
@CaptBob2112 @TDAmeritrade yess! and the misc. fees are terrible too!
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Josh John
(@joshjohn77) reported
@TDAmeritrade I can't sign in on the website, ToS, OR the app on my wifi, despite every other website working fine. Mobile data allows me to sign in. Any idea what the issue is??
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Suat
(@krmsuat) reported
@CharlesSchwab @TDAmeritrade Could you help me open my account? I sent my documents on 1th of June?
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StonkLearner
(@LearnerStonk) reported
@MITCHECONNECT @TDAmeritrade $APTY 's product is a whole ecosystem. They want to start commodity (agriculture & *********) trading using stable coin for transaction through an escrow service that back with recycled precious metals. Revenues coming from transaction flat fees, subscription, and more to come.
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MuskbeJoking
(@FastisSlow8) reported
@ORTEX how ******** you even short $amc @TDAmeritrade Been Rejecting my shorts since last week WTF LET people make money man
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mary gray
(@marygray9420) reported
@TDAmeritrade @TDAmeritrade was so completely unhelpful and had ZERO customer support. We're all just chopped liver to them. I did find great service and engagement at @Fidelity. I highly recommend over TDAmeritrade.
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Sheldon Van Der Nest
(@Fly_Gunner07) reported
@TDAmeritrade Hi. Having an issue registering an account.Who can I contact to assist. I'm a South African citizen. When I try upload my documentation it states an error occurred while processing your information. Is there an email address I can send it to for verification?
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Teachemstoic
(@MicheleTxshell) reported
And while we are at it @TDAmeritrade , making your customers log in with ten extra steps and a text to their phone ten times a day is not “ improved”. Fix the lag. Be capable of remembering commonly used devices. And place the orders.
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Jedimarkus77
(@jedimarkus77) reported
@TDAmeritrade I have called and support chatted. I was told they are "aware" and have been for FOUR MONTHS at least. Please just fix it.
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Intense Finance
(@IFFinance) reported
@TDAmeritrade They said give it overnight it will fix itself I’m listening to TD Ameritrade. Just disappointed
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Miguel Sorto
(@JSFREEDBRAND) reported
@johannesshadow @TDAmeritrade Pretty sure it’s across the board. Ally having issues too. But from the price standpoint snd looks of it, it may just be a 1 for 1 actc to ptra swap
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MuskbeJoking
(@FastisSlow8) reported
@TDAmeritrade Are yall out of your god damn mind UNBLOCK SHORTING I DONT WANT TO SHORT THIS GARBAGE WHEN IT"S AT 4$ I WANT TO SHORT IT NOW Ill take all the risk for shorting garbage thx !
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Nolenut19
(@nolenut19) reported
@Nailinscales @TDAmeritrade I started during hours and on the drop down selected GTC+AH been trading for 20 years, I have made that mistake before.
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Kurt_Mehlin
(@KurtMehlin) reported
@rebeccacarasco @ClairvoyantINVT @TDAmeritrade Yah, that dump was profit takers from TD Ameritrade getting shares available. Citedal then tried to hammer it down and create panic. All good. Strong hands left, gonna be fun when the real financials come out.
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Suat
(@krmsuat) reported
@CharlesSchwab @TDAmeritrade Nobody sent me a notification about the status of my new account. Please write me about the problem. Your chatbot does not work for this kind of problems.
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OwenTattoos
(@Owen19955052) reported
@TDAmeritrade the indicators on your app are not working. Please fix this.
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Papichullo Trades
(@Papichullotrade) reported
@TDAmeritrade ‘s Customer service puts Chic-Fil-A to SHAME. Best brokerage platform available.
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aragonite pseudohex
(@pseudohex) reported
@Givvy_Stocks @TDAmeritrade Damn!!
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The Real Mike Fisher
(@FormerPitcher) reported
@TDAmeritrade Can't log in...you guys are having issues?