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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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michele rizza/She/Her🇺🇸💙💚💙
(@michrizza) reported
@TDAmeritrade Management- waiting for over and hour for customer service several times over the past month is really bad. By March my $ will be out of there.
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Seen_as_purple
(@seen_purple) reported
@TDAmeritrade @eduardojuan2 I need help with log in issues. I call, wait 50 mins on hold, then get hung up on. It’s ridiculous and time consuming. Can you help me ?
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Sean Lee
(@moarr74) reported
@MaccTrust @TDAmeritrade Same issue. Tried reinstalling. Still no lunch.
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عبدالله
(@ab00udy) reported
@TDAmeritrade I want to open an account with you ,,, I am a Saudi citizen, but I do not have a passport, is there a solution for that ?? ,, Can the national number be used ??
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PERF!
(@sir_perf) reported
@WallStNBroadway @TorquePure @TDAmeritrade Good market day ? Bad market day? Idk
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Christopher Peters 😷
(@statwonk) reported
@metaprinter @TDAmeritrade whoa! glitch?
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Banks
(@zerobankz) reported
@notajackfan @TDAmeritrade Same here man. I think it’s down.
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Gregory Carow
(@ViirdReytal) reported
@TDAmeritrade is there an issue with the web service? My account balance is saying $0. I can not log into ToS. What is happening.
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{Tyler Kolness}
(@TKOL10) reported
. @Fidelity is trash and has weak customer support ----- Go with @TDAmeritrade !!!!!
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Seen_as_purple
(@seen_purple) reported
@TDAmeritrade @eduardojuan2 So I need log in help. How can I chat with live agent ?
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Ramiro
(@SoyBienMamon) reported
@TDAmeritrade hi guys! can i get some help to verify my application? its been a loooong time already
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Robinhood is our whippin' boy
(@markdkberry) reported
@jarthursquiers @TDAmeritrade @thetastyworks Thursday of the GME incident TW halted trade because their clearing house is Apex. support were quick to respond and also said they are looking into becoming their own clearing house, I was able to trade GME by Friday. they also just got sold to IG
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zero signal
(@zero_signal66) reported
@TDAmeritrade @thinkorswim Are servers down today? Unable to access desktop TOS. All other internet access is good on my PC
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J.J. Hendrix
(@JJpreaches) reported
@SuperSaiyanEva I bought mine on @TDAmeritrade. Since it's an OTC stock, there is a charge. Other places don't charge, but TDAmeritrade has such good customer service I like to stay with them.
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FreeAppl3
(@TER4M) reported
@TDAmeritrade @thinkorswim $3000 down to $1500 and it’s honestly due to the incompetence of the company and or programming. I just don’t even know what to say or how you expect people to swallow this pill.
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Parametric Donut
(@ParametricDonut) reported
@TDAmeritrade app, web, desktop all down @thinkorswim
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FringeGold
(@FringeGold) reported
@TDAmeritrade your platform is garbage and is not working again. We’re in the tech age and your app/mobile platform are basically unusable on a regular basis. You are trying to cost me money and forcing me to look into rolling my accounts elsewhere. Please do better. -Me
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Al Inguito
(@BUU_Cheeks) reported
The fact @TDAmeritrade is taking 2+days to “verify” my deposit is costing me $$ due to missing out on trades entries. What ya need to do? I put in my routing AND checking number. I basically gave ya the keys to my bank account. **** ya taking too long? it’s ONLY 200$
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Ken Prachya หนุ่ม
(@kenphmd) reported
@notajackfan @TDAmeritrade They probably doing weekend routine system maintenance
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Nipsy Gussell
(@geuceyhophead) reported
@rfrydrych @TDAmeritrade Yeah, I am having issues also. They need to tell us if they are doing maintenance. I can't even email them on their support page. @TDAmeritrade
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Edwin Tan
(@EdwinTa98729620) reported
@TDAmeritrade is your website down currently? unable to log in
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Rob Francisco
(@barkhouse210) reported
@MarzBunYT @TDAmeritrade @turbotax I saw this response. Would this be the same issue for “Cost or Adjusted Basis does not match the value on the Capital Gain adjustment worksheet”. I imported everything from TD avd got an error on my review. Never had an issue in years past
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Jimmy
(@Jimani2012) reported
@ViirdReytal @TDAmeritrade I'm getting the same message. Came on here to see if anyone else is having those problems. So obviously its some server issues or site maintenance. Nothing to worry about
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Orange Valley
(@simplyismail) reported
@TDAmeritrade 1) Even Robinhood allows instant options trading when a fund is transferred. I dont understand why u cant do it too ? Y do u have to make the trader wait for 5days (ACH) if your systems/processes are slow ... i understand ACH, etc but Robinhood does it for ACH too
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VKee
(@KeshonLeonard) reported
@TDAmeritrade my funds being on hold for 2 days still is bad business
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PureTorque
(@TorquePure) reported
@sir_perf @TDAmeritrade Desktop has errors all over... no acct info...
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غ ـآدة
(@g__d) reported
@TDAmeritrade Hello, I’m facing a problem. I’m not able to log into my account. And when i try to reset the password there is the postal code that I don’t remember it :( . I remember the the Id and the email address and the secret answers only the postal code . Help plz
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Donnell The Diamond Claw Williams
(@Dwill2win2) reported
At least @TDAmeritrade has 24hr service @WebullGlobal is 9-5.... What’s the use of the AH if you can’t talk to anyone to move some money
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BBPInvestments, DMC
(@BbpInvestments) reported
@WSJ So this explains why @RobinhoodApp shut down buying of these stocks briefly, but why did @TDAmeritrade do the same?
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Jeff K
(@jeffDadOfBen) reported
@TDAmeritrade why have you made it impossible for your brokerage clients to reach you on the phone, or get a call back from you? Why put a phone number on your website if there's no one to answer? I get better customer service from the phone company. Appalling.