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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (50%)
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Website (33%)
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Trading platform (17%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login | |
| Rancho Cucamonga |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Dennis Pascual
(@dennis_p) reported
@teslaownersCC @EliBurton_ @TDAmeritrade Options on $AMC had problems with strike prices above $9 yesterday.
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jerrywu
(@jerrywu93507942) reported
@CharlesSchwab @TDAmeritrade You guys did it today. Took me 10 min to login and 30 min to sell my shares. If it’s just happened to me It’s ok. But many of my friends experienced the same. What a shame. Moving to Webull now
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Options Trader Bob
(@robertkao68) reported
@maldini589 @CharlesSchwab @TDAmeritrade mine was down for 2 hours yesterday, and about 1 hour this morning
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Sim Master Bev
(@nicknevins25) reported
@Moneycumez @MrZackMorris @TDAmeritrade Why ******** can't people sell covered calls without calling a broker. These prices move so crazily by the time you get through to a broker the contract you wanna sell could be down 100's of dollars..
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Jermaine
(@JermaineLDeLeon) reported
@RobinhoodApp is a joke, taking away the power of the people. If you can support my trades, I will not support your platform. @TDAmeritrade how fast can I transfer my account to your platform?
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ramsesnava
(@MrBigRams) reported
@TDAmeritrade I don’t have a problem with you guys (yet) my account was ******* in another brokerage. I’m still keeping my ROTH IRA in TD. Thanks for clarification though
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jerrywu
(@jerrywu93507942) reported
@RealRLittle @CharlesSchwab @TDAmeritrade Took me 10 min to login and 30 min to sell. Stock price kept dropping.
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Ray
(@ram481516) reported
@Margare71289691 @CharlesSchwab @TDAmeritrade I didn’t have any problems buying. Just speaking for myself though.
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Stonk Option Trump
(@StonkTrump) reported
@uncleofuncles @TDAmeritrade Yeah but where else can I go. RH has got to be the worst. And I need an options broker
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Kent De Pue
(@Kent_De_Pue) reported
@CharlesSchwab @TDAmeritrade However, the online experience was horrible this morning. I could not get a screen refresh nor buy MSFT as I was getting an error Message that the stock symbol was not recognized?
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§Phillip Zeuner
(@doctrphil) reported
@CharlesSchwab @TDAmeritrade Serious delays in order execution yesterday, some orders executed after equity price appreciated 4%. Today, orders required several attempts as error message 'Ticker not recognized' prevented order placement.
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Stonk Option Trump
(@StonkTrump) reported
@LevelHedge @TDAmeritrade I think most of them did in some way, but RH was THE WORST and most blatant
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Jermaine
(@JermaineLDeLeon) reported
@RobinhoodApp is a joke, taking the power away of the people. If you cannot support my trades I will no longer support your platform. @TDAmeritrade how fast can I transfer an account to your platform?
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Hype man of the banal
(@Quar009) reported
@CharlesSchwab @TDAmeritrade My trade did not execute with the first attempt. Did not show up pending or in trade history. Experienced errors.Crap platform looking out for the big guys.
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Nathan Bohn
(@nathantbohn) reported
@CharlesSchwab @TDAmeritrade It took me like half an hour to login tho
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LostInTheWoods
(@LostInThe____) reported
@CharlesSchwab @TDAmeritrade Kudos, but you have a lot of work to do under high trader activity situations. Lost a lot of opportunities with the "symbol not recognized" error. Also, if margin requirements change, it would seem courteous to send a message. Instead I get a message showing me I owe $100k...
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rockymountainhigh
(@rockymo63385404) reported
@maldini589 @CharlesSchwab @TDAmeritrade Yep that's Schwab. Always down with no customer service. Good bye CS
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Rob
(@Rob48111338) reported
@CharlesSchwab @TDAmeritrade The Schwab web site was broken again this morning. Very frustrating!
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John Gori
(@SupplyChainJohn) reported
@TDAmeritrade I just had a conversation with my advisor to start moving my money out of Ameritrade because of your decisions today in support of rigging the market against individual investors. Is this really the direction you want to go?
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@ChamathStan®
(@xfillorian) reported
I'm tired of adding funds on @etrade and it takes them 10 years to allow me to use them. **** is going on over there? @TDAmeritrade lets me use them so much faster.
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Carol Tesarek
(@CarolTesarek) reported
@TDAmeritrade what’s up with your service?. All your houston phone branch VMs say they moved and direct you to website. Website send you back to the branch phone number. 800 number has 1 hour delays! Went to my local branch and they are closed down!!!! Where does One get help??!
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❕TrevorCarrithers.com
(@tscarrithers) reported
@parkerhendo @TDAmeritrade @public I’m doing the same btw, their messaging around this was disgustingly awful.
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ryan houston
(@ratchetryan_) reported
@SpacTraderinTra It’s so sad that this has to happen, but honestly **** robinhood, I’m really upset with TD right now too, but I like TD’s platform as of right now. @TDAmeritrade’s day will soon come as well though. Every bit of this is unacceptable
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jerrywu
(@jerrywu93507942) reported
@marvinlahoud @CharlesSchwab @TDAmeritrade Plz don’t u will learn one day. They halt on u and u will have hard time to login and hard time to sell
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nicole rodgers
(@nickichicktx) reported
@TDAmeritrade Hello when will I be able to login again? This is hurting a lot of people. I’m glad I had not started investing yet. I know I’ll be withdrawing my funds and going elsewhere
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➖Brian Jasmin➖
(@BrianJasmin_) reported
@CharlesSchwab @TDAmeritrade A coincidence? The same time other platforms took a role in restricting traders? Wow must be bad timing...🤔
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melony larue
(@LarueMelony) reported
Check you transaction history for $GME. @TDAmeritrade used private customer accounts to buy and sell.
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OG
(@TheRealRocket) reported
@CordovaTrades @Fxhedgers @TDAmeritrade AWFUL, was trying to fill $AMC sell orders above $14 all morning & even though stock was DOLLARS higher, they would not process sells. Watched sell orders wither as the price plummeted sub $10. Innovative Brokers moving forward. Can’t wait to withdraw all my $
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Tyler Hammac
(@allcattywampus) reported
@RobinhoodApp I hope you get sued and fined. You are ******* the little people and letting the crooks on Wall Street get away with it because they made a bad move. You should be ashamed along with @TDAmeritrade for freezing legal trading.
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Guri Singh
(@gosikh) reported
@CharlesSchwab @TDAmeritrade While that is true. The TDAmeritrade platform has a authentication bug, usually in the first 30-60 mins. The order requests are proceeded by password input. That password input fails due to authentication timeout. Please fix or i will move all my 4 accounts someplace else.