Is TD Ameritrade down?
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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Uncle Dubbies
(@P_Dubbel) reported
@JustinRuzzo There aren't any gaps besides a gap down last week. That gap is because TDA hasn't fixed the chart to resemble pre split prices @TDAmeritrade $TSNPD
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Turtle News Network 2
(@blow_twit) reported
Looks like collision between @TDAmeritrade and short sellers this morning. App miraculously goes down allowing shorts to cover before customers can even log in. @SEC_Enforcement
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Dr. Mark Funkhouser
(@mayorfunk) reported
@TDAmeritrade Your website invites clients to email you with questions and then makes it impossible to do so. Great customer service.
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Turtle News Network 2
(@blow_twit) reported
@OwnThePlayOTC @NSAVTech **** @TDAmeritrade . Their app always goes down when the market suddenly plummets costing customers thousands!
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FadeTheXX
(@FadeTheXX) reported
@thinkorswim @TDAmeritrade wtf is the delay with your options execution servers? Where you routing these orders lately? $spy $spx $qqq
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Ernie Page
(@AngryHatter) reported
@TDAmeritrade I cannot open td trader or td bank but I can open think or swim? Very inconstant, sometimes they open sometimes not. Any help would be appreciated. Thanks.
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mostlymeanreversion
(@reversioncurve) reported
Out of April. Nasty slippage. All hedges for the trade totaled about $2K. Not too bad there. Gave up $40K because @TDAmeritrade won't enable @thinkorswim to handle custom orders with >4 legs. Can't wait to migrate the entire account to my new broker and the Silexx platform. $SPX
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Matt Lion
(@Matt_Lion_) reported
@TDAmeritrade I was told by a TD rep that you won't lower my OTC fee from $6.95 per transaction, but I have friends who have had it adjusted down... Curious what I can do to pay a lower OTC fee?
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Chris Lockard
(@ChrisLo68253264) reported
@TDAmeritrade So now you send out patronizing messages to your customers? Wow, stay classy TD. Or as Ron Burgundy would say "Go **** yourself TD"
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Rob
(@robvette99) reported
@thinkorswim @TDAmeritrade Ur TOS platform stinks today.. Slow & barely moving.. Y does this happen every few months? Horrible customer service
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Live Trader Nation
(@RENTCONDOSINFL) reported
@TDAmeritrade please help@orders not filling!!
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THESTONKMISER
(@MrStonkMiser) reported
@TDAmeritrade Tried that already. Customer service doesn’t fix anything. I spoke to them two weeks ago and still nothing has been solved and the same issues are occurring and it’s not just happening to me. You guys have to fix either your software or your transparency bc it’s inexcusable.
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FadeTheXX
(@FadeTheXX) reported
@thinkorswim @TDAmeritrade #options orders have been taking a long time lately to become live...has something changed? Can we ping an execution server load balancer? Can we force a more efficient execution IP? Are you routing orders elsewhere before the NBBO? $spy $spx $qqq $aapl
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Turtle News Network 2
(@blow_twit) reported
Fix your **** @TDAmeritrade . Every time the market dumps in the morning neither of your apps work all of a sudden. You're costing your customers thousands of dollars!
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TradeCNBC
(@TradeCNBC) reported
@livenewscloud @CNBC @TDAmeritrade Why's that funny? Your service just became obsolete.
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Ernie Page
(@AngryHatter) reported
@TDAmeritrade three out of for apps day my info is not correct but Ameritrade logs me on without issue?
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Blake Patterson
(@BlakePa77984976) reported
.@TDAmeritrade customer service has been absolutely terrible to me once again. Cannot get into my account and have been waiting on hold for over 40 minutes #badcustomerservice
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CantonSoul
(@CantonSoul) reported
@SippIndustries @etrade @TDAmeritrade I have TD and have never had an issue.
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Musicman2019
(@patrickg1961) reported
from
Lafayette, Louisiana
@TDAmeritrade Yea.....take that 3 day trade/sell window down to let funds settle and you’d have the trading institution of the decade! We’re in the year 2021. Info. Is known in Milla seconds these days. Does it take 3 days fir any financial institution to settle funds.
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BENZZ
(@BenzzEhab) reported
@MuzLM_Trader @TDAmeritrade My average price is not accurate. Does anyone have that problem too?
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Sinister Resister
(@mikebrashier) reported
Out of nowhere, I can't log in to @TDameritrade. My security questions don't work. Their chatbot is useless. When I finally reach a human they tell me to call. As if voice comms are more secure. They created the problem, then make the user solve it for them.¯\_(ツ)_/¯
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kicksfan01
(@kicksfan01) reported
Lol @TDAmeritrade always knows how to disappoint. Set my limit @ 655.89$ for 100 shares of $TSLA and it never went thru as I’m watching it go below that limit set. Unreal Stay away from TD if you don’t have a scientist doing it for you. Worst ever I hate it. Garbage
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Tazman
(@Tazman9Tazman) reported
@TradeSniperSara @TDAmeritrade @thinkorswim yeah they’re terrible say one thing and never get it done
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nick geiger
(@nickgeiger112) reported
@TDAmeritrade says funds wont clear til the 23rd WTF
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Turtle News Network 2
(@blow_twit) reported
Like like collision between @TDAmeritrade and short sellers this morning. App miraculously goes down allowing shorts to cover before customers can even log in. @SEC_Enforcement
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Blake Patterson
(@BlakePa77984976) reported
.@TDAmeritrade you’re treating your long time customers terribly. Fix your customer service
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VeeTheMomager
(@MomagerVee) reported
Very disappointed in @TDAmeritrade I’ve had a restriction on my account for the last 5 days with NO HELP! I keep calling and asking to get the restriction removed so I can purchase stock. They took my recent deposit but will only allow me to sell stock! Make it make sense!
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Blake Patterson
(@BlakePa77984976) reported
It would be great if @TDAmeritrade customer service was responsive but now I’ve been on hold for over an hour #badcustomerservice
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Sipp Industries
(@SippIndustries) reported
Shareholders with @ETrade and @TDAmeritrade, we need your help. Please call your broker and ask them to lift the online trade restriction. It has been there long enough. We've sent a request and have yet to receive their response.
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Robin L
(@mom22sr) reported
@TDAmeritrade I love @TDameritrade and their Think or Swim platform! Never had a problem with their site being down