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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (43%)
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Website (29%)
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Trading platform (29%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login | |
| Rancho Cucamonga |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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The Drew Investor
(@TheEmulator23) reported
@TDAmeritrade Fix the App! It's been over a decade (since we Started Complaining) & not only Has it become Worse, Can't even Login anymore! 🤬Read The Android Playstore Reviews. There's your Sign. 🙄😤😡
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brazilianorangejuice
(@nmywayup1) reported
@TDAmeritrade What are y’all should learn it’s basic accounting. Your TD Ameritrade website is horrible it makes me feel like you’re skimming off my account. Is anybody else having the same problem?
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Alex Pak
(@chuvakdude87) reported
@etrade Bye Etrade! Slow platform, money control, and poor communication service! If you sell and then have change of heart or try to limit your risk, YOUR money will be held hostage @TDAmeritrade here I come
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Iron Butterfly
(@JackSpr65750231) reported
@Safeholdsallday @TDAmeritrade So what's the problem?. They just made it so you have to pay less taxes.
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Jordan
(@Jordan32714390) reported
@jsmithxc11 @koviebarger @TDAmeritrade Your right with news like this it is sure to be down 5-6%on Monday. SMH this stock is a trip lol
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brazilianorangejuice
(@nmywayup1) reported
@TDAmeritrade Won’t get there if my capital keeps mysteriously disappearing. Your TD Ameritrade website is horrible it makes me feel like you’re skimming off my account. Is anybody else having the same problem?
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firstdollarinc
(@firstdollarinc) reported
@LauraRaybourne @jbornhorst @TDAmeritrade Oh no! So sorry to hear you're having trouble. A member of our Customer Success team will be in touch asap to help get things squared away.
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جنوبي يمني
(@janubii_Yemeni) reported
@TDAmeritrade I lost a user and login information and I want to make sure that my name and email are registered in your company profile. Please help
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Cred...
(@Pter05) reported
@TDAmeritrade It appears to have been an AT&T issue. All codes dumped to phone at once. Resolved after about 45 minutes.
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Reddit Traders
(@reddit_traders) reported
@JustforTrading4 @LangZyne @TDAmeritrade Yes, I also pay truly disgusting fees to trade US stocks in Scandinavia, but if the service would collapse (never ever it would) 15 minutes before closing time, I simply call my broker and tell him what trades he should execute, he answers in less than 10mins every single time.
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Just for Trading
(@JustforTrading4) reported
@reddit_traders @LangZyne Sure I might pay a few fees with @TDAmeritrade when it comes to options and OTC but for the reliability and service I wouldn't change it for the world, many times I needed to reach out to TD and they actually answer the phone!💯🤙🏽🌴
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andrew
(@Safeholdsallday) reported
I recommend anyone with the same issue to file a claim as well. It’s easy and can be done online. @TDAmeritrade I’d suggest hiring competent employees to answer your phones. Not a single one disagreed with me, and yet nothing changed.
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Michael Harrington
(@MichaelHarrngtn) reported
@TDAmeritrade @TDAmeritradePR If a customer can walk through the Ameritrade call center and identify the employees then you must have a pathetically small support organization. #FidelityAssociate @Fidelity #VANGUARD
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Reddit Traders
(@reddit_traders) reported
@JustforTrading4 @LangZyne @TDAmeritrade Usually in one minute, I pay 100/100 times the fees for the service
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Alex Kassebaum
(@01stocksavage) reported
@TDAmeritrade having some ISSUES....what’s the deal???????
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(((Ian Cluroe)))
(@IDCluroe) reported
@TDAmeritrade Your "SnapTicket" feature malfunctioned this morning and cost me actual money. Your customer service team essentially said 'too bad'. Sent you an email... let's see if you care enough about customer service to reply.
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Bamboobam
(@Bamboobam6) reported
@TDAmeritrade My **** not working wtf
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BrainSynapse
(@BrainSynapse_) reported
@TDAmeritrade will you ever support coins? i have been a customer for 12 years but i think it’s time to move so i can put some coins in my portfolio. $doge is incredible today and i had to open @RobinhoodApp yesterday morning to get some
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Melanie
(@Melanie27482985) reported
@TDAmeritrade TD Ameritrade leaves a major system glitch in place to trap their customers, will not warn you when it happens, won't reach out to you to resolve it, until they've sold off your positions and you owe them money, then they'll generously mention a payment plan.
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Feed_the_Duck$
(@Feed_the_Ducks) reported
@CNBC tdameritrade are a bunch of rogues. The little guy gets screwed over because of their mistakes. @tdameritrade @WaltBettinger Your representatives are awful. How is telling me to buy NIO shares again helpful? That crap stock does not move.
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Melanie
(@Melanie27482985) reported
@TDAmeritrade if you like brokers who ignore problems that benefit them even if it screws you, TD ameritrade is your best choice.
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prezidentyoung
(@prezidentyoung) reported
This is literally the only platform i rock on besides @TDAmeritrade this is totally stupid as the market can shift crazy in 7 days @AskRobinhood why does it take 7 days to deposit money into the account ?
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Austin Chavanne
(@achavanne3) reported
@TDAmeritrade having issues with $bmoof
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JD Jordan 🏳️🌈
(@TheJDJordan1) reported
@Fidelity I am developing "Trust Issues" with Fidelity. Its obvious to me that one of their employees attempted to access my account for fraudulent purposes but they refuse to take it seriously, @TDAmeritrade you available?
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The Drew Investor
(@TheEmulator23) reported
@TDAmeritrade please read the ******* reviews on the Android app you guys just keep ******* yourselves over and over again we're all sick of it so go fuckyourself get it right or don't even put one out. ****!!!!
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CH_23x
(@ColdHeart23x) reported
Can some people confirm if @TDAmeritrade is good to use for crypto #doge without experiencing problems? I'm sick of @RobinhoodApp garbage *** service!
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Alex Pak
(@chuvakdude87) reported
@Faanfairlane @etrade Try @TDAmeritrade better platform and service
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Melanie
(@Melanie27482985) reported
@TDAmeritrade Oh believe me you've "clarified" the issue plenty by being unwilling to even consider any alternate resolution to "it's not your problem" despite knowing the issues excists and doing nothing. Spent hours with a rep this morning, you had a chance, this is about people knowing.
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brazilianorangejuice
(@nmywayup1) reported
@TDAmeritrade Your TD Ameritrade website is horrible it makes me feel like you’re skimming off my account. Is anybody else having the same problem?
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EvilSurvivor
(@EvilDayTrader) reported
I am looking into @Fidelity and get away from @TDAmeritrade I am done with them. Their fees are stupid high and the OTC fees are killing me. All my hard work for them to have fancy cars and bigger buildings. Pros and Cons would be great about @Fidelity