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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Monterio
(@MONTERIOOOTW) reported
@TDAmeritrade Guys I am from south Africa, I tried to start a new account but when it was time to fax my papers I had problems,I tried calling but none of your numbers seem to be working ,do you by any chance have an email adress ?
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Parametric Donut
(@ParametricDonut) reported
@thinkorswim @TDAmeritrade When will ThinkOrSwim support fractional share trading ? On the live one, not paper
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officalturk
(@OfficalTurk) reported
@TDAmeritrade 55 mins waiting on the phone to be able to login to my account ? You guys are a mess!
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Jay Fund
(@JamelJo41704495) reported
@GainsDayTrades @TDAmeritrade Funds made a bad bet against $RKT and are bleeding out since earnings far exceeded expectations and their growth is exponential right now. Yesterday Moodys just upgraded Quicken Loans (major part of Rocket Companies) for projected continued success and growth as well.
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GHC
(@ThatManG) reported
@reruntalkingst1 @TDAmeritrade If they are not going to honor "hypothetical trades" which wtf are they talking about, it's a trade you were already in LOL, there's nothing hypothetical about it, you were in and they force closed it for no reason
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Sat Chap
(@SatkritC) reported
@TDAmeritrade I can't seem to even login. What is up?!!
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Alex Bruce
(@alexxbruc) reported
Very impressed with @TDAmeritrade customer service!
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CUBS SZN
(@AngryCubsFan18) reported
Trying to get in with this low market but @TDAmeritrade a tad slow moving money.
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Klaus Daimler
(@KDaimler) reported
@TDAmeritrade This was not helpful at the time. I was up on the day and had 0 reason to have day trading power lowered. Took almost an hour for someone to manually fix it over the phone as they agreed it was wrong. This happened as market was turning and lowered my leverage to play it.
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🇹🇹
(@Stahpfollowing1) reported
If I post checks into my account, set up a bank then transfer my funds out, is that means to close my account for #fraud @TDAmeritrade @TDAmeritradePR without consulting the customer? I did nothing fraudulent but being accused of it.
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Anthony Canino
(@Caninoooo) reported
@TDAmeritrade here’s a thought to help you start making some of that money you lost from commission free trading. Ready, create a subscription service that credits a users brokerage account with $25k so they can bypass the PDT but they only have access to their own money. Genius.
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Hear the Wind Sing
(@SnorlaxTrades) reported
@StocksMD @TDAmeritrade I am using IB and have the same problem too. But usually it happens after a position change and resolves some time after
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John Anthony S
(@JohnAnt15890270) reported
@TDAmeritrade I've never lost money on Apple. Again, who ******** is doing your math?
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Rabbit Habbit
(@TheRabbitHabbit) reported
@reruntalkingst1 @TDAmeritrade Remember all calls and emails are tape recorded and indexed at Tda.. also it’s not a complaint unless it’s it writing so calling and screaming is nothing ..write emails&through the secure message centers.The schwab merger has messed things up and they are running a skeleton crew
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Klaus Daimler
(@KDaimler) reported
Anyone having margin issues in TD? I am up on the day and margin being lowered. @TDAmeritrade @TDANetwork
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ｋ
(@Drinking__Water) reported
@Fidelity over an hour on hold to check on options application status. I’ve waited ten business days an to be told no. Down $7,000 in the past 10 trading days because I can’t hedge in a red market. You make robinhood look good. Moving my $30,000 account over to @TDAmeritrade
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D
(@Buylow_904) reported
@TDAmeritrade how can you fix alerts???? You guys are really making me want to switch brokerages.. ALERTS ARE VERY DELAYED
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reruntalkingstocks
(@reruntalkingst1) reported
@ThatManG @TDAmeritrade dude tell me about it. The worst is i was holding 25x tsla 3/5 700's and 50x GME 3/12 50 strikes i purchases for a 6 to 6.20 fill and they have the nerve to tell me they don't deal with hypotheticals. Like what?
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Dave
(@6970stang) reported
@reruntalkingst1 @TDAmeritrade They cost me $15k back in early November...couldn’t get logged in to sell my AAPL calls and it was up $3.00...it was down $2.00 by the time I got logged in...I’ve switched to ALLY
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Expert Hand Washer
(@Meggerzv) reported
@StephHerbert_ @TDAmeritrade @Rodney_Romero I use Vanguard for IRAs. I think their customer service is pretty great.
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✌🏼👽
(@mxchaeI_) reported
I bought like 20 shares of $TSNPD yesterday on @TDAmeritrade when it dipped to $3. My avg PPS was legitimately $3 and when I wake up and check my avg price was $3.66. Anyone else with this problem?
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shadrico
(@shadricosuave) reported
@TDAmeritrade @thinkorswim major glitches bugs and discrepancies between desktop and mobile. I'm showing $800 P/L open on my phone and -($50) - this is unacceptable. On hold for an hour - no one answers chat service. I brought this up this morning. Was told bugs were fixed.
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yahhh
(@JOEAYNS) reported
$agle earnings coming up within next 10days based off of @TDAmeritrade up in the afterhours. Allot of management changes last month. No news in march yet bounced off of support. She's one to keep on notice
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StarLitSnazz
(@StarLitSnazz) reported
Screw the single white man, eh, @TDAmeritrade ? All these freebies to struggling families....onesided attitude because they’re below poverty bc they cant keep it in thier pants...im all for helping people- thousands hv real need, no help.
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Mr nobody
(@MrbodyNobody) reported
@TDAmeritrade Nope I waited 40 mins on the call for help apparently that's faster then twitter
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**** Mikey
(@CryptoCX1) reported
Anyone else been having cash settlement issues in equity accounts this week? I sold some near breka even spacs Wednesday and yesterday on @TDAmeritrade and @Voya. Neither have completely settled yet, it's a joke.
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ᴮᴱLavenderBlue ⟭⟬⁷ 🐋
(@kookoochim91) reported
@TDAmeritrade Could you pls do a check on your Singapore branch. It’s been over a month since my application. No email replies, no one EVER answers calls. Check out Google reviews. It’s SO BAD. Idk what else to do since customer svc is absent here. 4-5 mths to open an acc come on
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Rory Thompson
(@ragerory) reported
@TDAmeritrade I still cannot login via iOS or desktop. It asks for my security questions and does nothing - I had it text me a code and it wouldn’t allow me in after that either.
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SPACdaddy
(@SPACdaddy) reported
@StocksMD @TDAmeritrade Same with Schwab and other platforms. I figured out how to fix it: when you call to split your units, tell them to readjust the cost basis on the warrants. Instead of putting 100% of the weight on the commons, try to fig a ball park on how much you paid for the warrants.
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Axion.network $AXN Fanboy
(@axiondotnetwork) reported
@WhoLetLeDOGEout @TDAmeritrade Damn, eff TDA. you could have made some gains.