TD Ameritrade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

• Login (100%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Farmington	Login	17 days ago
Nashville	Login	4 months ago
Brooklyn	Login	4 months ago
Chicago	Login	5 months ago
Klamath Falls	Website	5 months ago
Klamath Falls	Website	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Bigos (@mattbigos) reported 21 seconds ago

  @FefferCapital @TDAmeritrade You’ll probably hear “It’s an isolated issue with your and likely a problem with your ISP. Nothing on our end and you’re the only person to report this issue"

• 
  technickelnet (@technickelnet) reported 24 seconds ago

  @TDAmeritrade Several users unable to login due to: Unable to authorize access. Please try again. Your password is case sensitive and is from 8-64 characters, with at least one letter and one number. 90 minute wait for support on phone, and the chatbot is useless. Advice?

• 
  Nostradomical (@nostradomical) reported 27 seconds ago

  Why in the hell is td restricting the buying and selling of $hcmc?? @TDAmeritrade wtf

• 
  FefferCapital (@FefferCapital) reported 2 minutes ago

  so how does it usually go when @TDAmeritrade wont fill your orders and your down 20% and counting? do they refund you?

• 
  Coco Penel (@CocoPenel) reported 4 minutes ago

  @SEC_Enforcement @FINRA @TDAmeritrade cancelled several orders. People can NOT buy $HCMC. Please check Ameritrade and help us. #FRAUD. $HCMC had 23Billion vol but at 9:50am it hit 0.00018 and never moved again.

• 
  Matt (@mattuntalented8) reported 7 minutes ago

  @Kristof18610052 @TDAmeritrade @etrade etrade is down again at open. dont move to etrade, they are trash. pretend to have server issues to restrict trading

• 
  SpaceHiker (@FreelancerDUR) reported 9 minutes ago

  @TDAmeritrade WTF are you restricting trade of HCMC? You guys suck!

• 
  mikey (@mikeydoesthingz) reported 9 minutes ago

  @Lowkey_life I had no trouble buying on @TDAmeritrade (cash account)

• 
  Frank Carvajal (@fc19681) reported 12 minutes ago

  @TDAmeritrade I downloaded your app to experience the OTC market it doesn't make clear that there's a $6.95 fee per trade so basically I lost 40just playing around with this with called into technical support and their solution was download a different app so it explains the fees

• 
  Angela (@AngelaRitter01) reported 12 minutes ago

  @thinkorswim @TDAmeritrade issues issues!!

• 
  Irina T (@IrinaTee) reported 12 minutes ago

  @mattbigos @FefferCapital @TDAmeritrade Unwind at what price? Prior to the 20% down?

• 
  Coco Penel (@CocoPenel) reported 15 minutes ago

  @AOC @TDAmeritrade cancelled several orders. People can NOT buy $HCMC. Please check Ameritrade and help us. #FRAUD. $HCMC had 23Billion vol but at 9:50am it hit 0.00018 and never moved again.

• 
  Coco Penel (@CocoPenel) reported 16 minutes ago

  @SEC_Enforcement From @TDAmeritrade 1/2 “Beginning yesterday, market destinations that TD Ameritrade work with were not accepting orders for HCMC due to risks with OTC issues. Future trading with this symbol is unknown...

• 
  DK (@DK53901514) reported 24 minutes ago

  @TDAmeritrade 40 min wait time on the phone at 8:33 am? Wow..get more help.

• 
  Joshua Magee (@JJMJOSHUA) reported 28 minutes ago

  @HyonoKachida @TDAmeritrade **** you traitor. AMC 🚀🚀🚀 @Ted_FTW2001

• 
  Coryde (@Kdegner1984) reported 28 minutes ago

  MAKES NO SENSE HOW @TDAmeritrade RESTRICTED $hcmc BUT NO OTHER PLATFORMS DID....WTF ARE YOU DOING @TDAmeritrade !!!!!!!#hcmc

• 
  PENNYSTOCKS (@ReportingOTC) reported 29 minutes ago

  @TDAmeritrade every tick this goes up your costing traders money this is not a Free Market $HCMC if this goes down for those who cannot seal then you stole money from the PUBLIC this is one of the biggest SCAM of the 21st Century.

• 
  Shahram Ghassemi (@persianfoo76) reported 33 minutes ago

  @TDAmeritrade You just lost a customer by continuing to restrict buying of #HCMC. Sad that you guys are trying to hurt retail investors to protect the rich

• 
  dillon dunford (@dillondunford18) reported 34 minutes ago

  @TDAmeritrade how can you just halt certain stocks so you can only sell, and lose money?! I can even transfer back in to own personal accounts because you stupid *****

• 
  Nate Nolan (@nolan_nate) reported 35 minutes ago

  @TDAmeritrade TD. Not sure how you can use the excuse the MMs shutting down HCMC. I initially bought this on 1/5/21. Now you won't let us(the people to continue buy). Market manipulation at its finest. #lawsuitbrewing Find new Mms, as Schwab, Fidelity, and Etrade are allowed to

• 
  PENNYSTOCKS (@ReportingOTC) reported 36 minutes ago

  $HCMC @TDAmeritrade if you are protecting investors then those who have shares in their account should not NOT Be allowed to sell the MM are MASSIVE SHORTS and this is then taking money from those who cannot sell if they drive this PPS DOWN this is by far the DIRTIEST MOVE BY TDA

• 
  Brooce (@srcbrain) reported 40 minutes ago

  @TicTocTick With some help from @TDAmeritrade, system cannot handle any volume 💩

• 
  GaymerPropaganda (@GayPropGames) reported 40 minutes ago

  @TDAmeritrade are you down cause i cant log in on any browser on my PC???? 😡 😡

• 
  Chris (@Chris50943316) reported 41 minutes ago

  @SEC_Enforcement @TDAmeritrade will not allow me to buy/sell my stock in HCMC. This is unacceptable. I can potentially loose a lot of money. Please help. Thank you

• 
  Instructor_DLM 🇩🇴🇷🇴🇺🇸 (@InstructorDlm) reported 41 minutes ago

  @TDAmeritrade Switch to E*TRADE. Haven’t had any problems with restrictions.

• 
  Mahmissa (@Mahmissa) reported 47 minutes ago

  Anyone else having issues with the @TDAmeritrade app over the last week? It’s been non-functional parts of nearly every day.

• 
  Kristofer Johnson (@Kristof18610052) reported 48 minutes ago

  Shame on you @TDAmeritrade for restricting trades. Your about to loose another customer to @etrade, which allows trades. #HCMC

• 
  Tjandra 🇺🇸🇳🇱🇮🇩 (@pwrIItheppl) reported 49 minutes ago

  @TDAmeritrade I love you, but you are making me angry. I have tried to roll my AMC CC position and I keep getting rejected. Now I'm on support waiting for 30min. No immediate support is avail. I'd like to know why I can't roll my AMC 4strike 5FEB to 5strike 19FEB? Cash accnt here

• 
  Moon Child 🌙🐱🦋 (@KathleenSR1952) reported 51 minutes ago

  @TDAmeritrade No amount of authenticating or changing my password is allowing me into my account on the desktop site this morning. Hour and a half hold time to call for help. What’s going on???

• 
  Instructor_DLM 🇩🇴🇷🇴🇺🇸 (@InstructorDlm) reported 53 minutes ago

  @ADumIdea @TDAmeritrade Switch to E*TRADE. Slow sometimes but have yet to see any restrictions on my trades.