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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (50%)
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Website (33%)
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Trading platform (17%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login | |
| Rancho Cucamonga |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Powerhouse
(@DasriM_O) reported
@TDAmeritrade this is the second worse brokerage after Robinhood. Been customer for over 8 years and it is a week now that I am trying to reach them. They closed branches it takes 2-3 hour hold and still can not reach them. Are they bankrupting?
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b
(@arr093) reported
@umetsubocho @TDAmeritrade It's gotten bad the past year I'm considering moving
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Ozarka
(@Ozarka10) reported
@TDAmeritrade I believe there is an error with my quotes. $amzn and $rkt are both green. @DPogrebinsky your broker having the same issues?
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InvestorBird
(@investor_bird) reported
@TDAmeritrade 2 hour ****** wait time for help????? Do yourself a favor and use a different broker. TD is a joke. Glitched twice since starting with them last week and waiting 2 hours to lose more money is no bueno
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Marko Maher
(@MMaherStocks) reported
@TDAmeritrade @thinkorswim Account balance and buying power are messed up today and I can't trade today. Any news, when the issues are going to be solved (I was told overnight solution will fix it yesterday)?
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#BreadWinner
(@CJ_Kavanaugh) reported
Wow I’m out here missing plays in the market because my account is still messed up. @TDAmeritrade fix my buying power come on.
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Chris
(@chrisgrimess_) reported
Sure wish @TDAmeritrade would get their **** together and fix my account so I can actually use it
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days2go
(@days2go04) reported
@TDAmeritrade - 2 HOUR WAIT TIME to speak with TRADING?!?!? Y’all suck!!!! Quite possibly the worst trading platform out there.
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T Gad 75
(@TGad75) reported
@RealLifeAxelrod @TDAmeritrade @thinkorswim I’m in but was slow to initially get in
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Harry ****
(@harrywang0) reported
Online application had an error on TD's end, spent 2 hours on the phone waiting just to speak someone about it, got directions to submit files via email. One week later, email got auto deleted because nobody at TD opened it. Great customer service. @TDAmeritrade
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CP
(@CoachPMack) reported
@TDAmeritrade I’ve had four attempted calls & been on hold for 40 mins+ each time. Wait time is now 2 hours? Contacted my local person a few times...what do you have to do to get service? You hiring? 🤔
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The Professor
(@fintwitprof) reported
Wouldn't be Monday morning if @TDAmeritrade web or app or both didn't crash. You just cost me a trade, guys. Again.
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Harry ****
(@harrywang0) reported
Online application had an error on TD's end, spent 2 hours on the phone waiting just to speak someone about it, got directions to submit files via email. One week later, email deleted because nobody at TD opened it. Great customer service. @TDAmeritrade
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GoldenRuleLLC
(@GoldenRule_LLC) reported
@thinkorswim @TDAmeritrade thank you for getting my assignment error corrected.
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Powerhouse
(@DasriM_O) reported
@CharlesSchwab @TDAmeritrade That is a lie, you dont let me set limits on owned stock. You manipulate how and what I can do with my money. I am customer for over 10 years.
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Jason G
(@TranceEnd47) reported
@TDAmeritrade didnt know id come from robinhood and actually have more issues here so far
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The Rev
(@TheRevDC84) reported
TDA // Anyone else having major issues with @TDAmeritrade being totally inaccurate on prices on the app?!? It’s impossible to trade this way. Get your **** together TDA 😡
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⭐️ Real-Time Trading Ideas
(@RTTradingIdeas) reported
@TheRevDC84 @TDAmeritrade And you know what TD Ameritrade will say: Their fine print says they're not responsible for "market response" issues - even if it's their own system. smh Why these companies are not held financially responsible for their incompetence I have no idea.
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b
(@arr093) reported
@TDAmeritrade are you still experience account calculation issues as you warned on Sunday? You are tagging me as a huge margin call which is completely incorrect. I assume that's why 1.5 call wait time
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Idea Bath
(@IdeaBath) reported
@TDAmeritrade been waiting on chat for an hour. Calling in says 2 hour wait time. What kind of customer service is this? You incorrectly made me write 2 naked calls. I need this resolved ASAP.
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ZaboniTrades
(@ZaboniT) reported
@TDAmeritrade I’m so tired of your plataform not working correctly. I open my account and it says I’m negative (322,000.00). I have no opened positions. This is so frustrating. I’ve tried calling, I been waiting for a representative for 1 hour.
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Stock guy
(@Stockguy1923) reported
@Ozarka10 @TDAmeritrade @DPogrebinsky Yeah same issue here. I am just assuming it is meant to be red and they assigned the wrong color
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Yogee
(@YogiBear413) reported
@TDAmeritrade What's going on with account balances? Are you guys still having issues? It says incorrectly that I'm in a margin call. I can't get through to client services. 1.5 hr wait! I even tried over the weekend.
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TraderNR
(@trader_NR) reported
@TDAmeritrade @thinkorswim When will this trading issue be resolved?! This is insane. Account locked pretty much.
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Oluwadarex
(@darexian22) reported
@TDAmeritrade My sister is unable to login her account
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TopOptionSwings
(@option_top) reported
Fix your trash *** app ffs. @TDAmeritrade
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Rianaigh
(@watchyour62018) reported
@TDAmeritrade How are you gonna feel when people start showing up at your offices because you Customer Service via phone has a 1 year wait time?!... @TDAmeritrade you really need to get your **** together... And don't doubt my previous question.
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Brad Whittington
(@umetsubocho) reported
@TDAmeritrade When are you guys going to fix all the fake margin calls ?? I deposited money Saturday because I thought I messed up. But your system is messed up for many people. 2-3 hour phone holds all weekend and today... not very professional to try and keep this quiet.
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wizman gazbee
(@WizmanGazbee) reported
@TDAmeritrade TD Ameritrade always behind on everything. Crypto is allowed on others but TD is too big to fail (stupid)
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andrei
(@_andreiofficial) reported
wtf @TDAmeritrade @thinkorswim ? still haven’t fixed the glitch over the weekend?