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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Tailoredfitnessatl
(@Tailoredfitatl) reported
@TDAmeritrade He also hung up on me and refused to answer some very direct questions regarding the margin call notifications I was getting which I was told back in the spring were an error.
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William Asquith Farnaby
(@KevinMa04852547) reported
I love the daily bullshit from TD ameritrade. “Today you have 1,099 in your account.” “how, i didn’t deposit anything” two days later… “You have a 2k maintenance call” @TDAmeritrade is maybe the most fraudulent organization ever. F U
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Pepper Wingate
(@PepperWingate) reported
@Howard_Lovy @TDAmeritrade "…slow horses!"
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Patrick Melton
(@pmelt) reported
Hey @TDAmeritrade fix your iOS app. It has been showing a price for $AAPL that was over $6 off today and ticking along like it was live on both dashboard and accounts tabs. This happens quite a bit and for months now. Please fix it. This costs people money.
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Patrick Melton
(@pmelt) reported
@TDAmeritrade I appreciate you just dodging my issue and assuming I don’t know what ******** I’m doing. Your iOS app has a bug. It’s requires several restarts to get quotes to actually be accurate sometimes. Please pass it in to someone who actually gives a ****. Thanks!
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Goliath 2021
(@tattooloving196) reported
@TDAmeritrade it looks like interactive brokers is where I am transferring to. Thanks for support or lack there of
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Paul Wimmers
(@paulwimmers) reported
@Blake_Berryhill @TDAmeritrade What's the reported float? The problem is often that the float is off. MarketSmith gives a 67M float (414M outstanding) and Finviz gives 195M as float (404M outstanding). SI according MS is 55% and according finviz 18.8%. 195M float seems more reasonable than 67M reported by MS
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WallStBetsDotCom
(@WallStBetsDotC1) reported
@TDAmeritrade I was literally done with trading and got annihilated sept 2-sept4 2020 apple split week apple falling $138 to $110 in 2 days like wtf was that
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WM
(@_willeyeam) reported
@PikachOTC Great call, glad you’re banking. I’ve missed out on so many oversold tickers because of @TDAmeritrade smh, they’ll lose me as a customer eventually.
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Mike Machi
(@ls40095) reported
@TDAmeritrade wth is wrong with ur servers? trading platform slow and glitchy
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Steve Guiliotis
(@Docstrnge) reported
@illgillz14 Don't know what to expect with @TDAmeritrade and their lousy customer service. I'd call them up and bang the table.
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Will
(@iamsiaca) reported
@TDAmeritrade I’m probably the only dummy using your app for trading . That’s on me my bad
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big bag getter yungin
(@manwnomelanin) reported
@TDAmeritrade Im down $500 on nio calls can you guys refund it?
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JD Jordan 🏳️🌈
(@TheJDJordan1) reported
@TDAmeritrade Tried that... no one will freaking answer... And yes its the system as the problem is reported all over reddit.
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Faisal Alsaeed
(@iFaisal_1984) reported
@TDAmeritrade @TRaedX1 That is not what I just understand from the TD support. I talked to them via my account and they said; no matter if your account was opened more than 90 days or less, once you are a trader from these countries, then your account will be affected due to Schwab Bank regulations !!
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john taylor
(@johntay32512228) reported
@KevinMa04852547 @TDAmeritrade I'm admittedly super new to investing but how is TD going to tell me I have a maintenance call of $1.5k but I also have $4.5k in available margin? What am I missing?
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CPA TECHNOLOGY
(@CPATECHNOLOGY) reported
@tdameritrade is someone paying their support staff to NOT escalate an unresolve problem!
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WhiskeyOne
(@realC_Cacchione) reported
@ericjlandress @TDAmeritrade I’ve tried to put in buy orders and still get the error $hpil
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WallStBetsDotCom
(@WallStBetsDotC1) reported
@TDAmeritrade Notice how it just says “Rejected” that’s because it wasn’t a normal rejection. Of course your platform was also having issues that morning and that week too
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THALL
(@THALL76992119) reported
@FFM125000 @Ardor_Inv_LLC @TDAmeritrade They’ll just respond with a halfass comment saying “please call our trade desk with any concerns.” Then you call the trade desk and they basically tell you it’s for your own good. I have always thought TD has great customer service, and still think so, but this policy is trash
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Tailoredfitnessatl
(@Tailoredfitatl) reported
@TDAmeritrade I am calling now and the guy who answered is not allowing me to talk to a supervisor. He said the escalation department person I spoke to yesterday is the last person I can speak to. This issue is not resolved and I’m more and more frustrated every single time.
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Island Time
(@Gunnarx2x) reported
Is @TDAmeritrade down?!
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Will
(@iamsiaca) reported
@TDAmeritrade Can you check the issue. I am reporting it to you
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CPA TECHNOLOGY
(@CPATECHNOLOGY) reported
@TDAmeritrade Failed repeatedly to get support on your 800 lines, instead of getting escalated as requested, I got an email form. 4 uninformed calls to support with various incorrect answers, want details we can talk !
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BENJAMIN MCNEIL
(@donkiedic) reported
@TDAmeritrade The Mac version of this (it's shown on a Mac here) can't do any of this successfully. Even on a brand new machine this would crash in an instant.
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CPA TECHNOLOGY
(@CPATECHNOLOGY) reported
@TDAmeritrade is great at PR but repeatedly sending me back to ground zero 800 calls is not help
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Reapercrew718
(@CatskillsNomad) reported
@TDAmeritrade Fix fix fix Think or swim app so volume is color
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Will
(@iamsiaca) reported
@TDAmeritrade it’s not cool that your App underperforms on high volatility days . When you press markets tab on the mobile app you just get logged off. Can you update on that issue and are you actively working on it. From 4:00 am until now 12:21 pm you still haven’t been able to
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#WallStreetPirate
(@BillyBadBirrd) reported
@TDAmeritrade what time this morning will you be intentionally shutting the website and app down for several hours while your hedge fund buddies regroup their losses ??? And: do you plan to ignore the phone lines and Twitter feeds of your customers again? @SECGov
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Allusion
(@WhimsicalityNYC) reported
@TDAmeritrade hi how can i get in touch w SOMEONE about your AWFUL system that wont let me pay online and keeps giving me late fees?