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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Ridge Rd. Bike Path
(@Inigo_Montoya99) reported
@TDAmeritrade Your answer to fractional shares is $5 slices in 18-36 months? I dont need login help, it's your app that is the problem. I'm closing my account and taking my business elsewhere at years end.
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Boahmedany
(@boahmedany) reported
@thinkorswim @TDAmeritrade The platform does not work, is there a problem?
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Elena K
(@ElenaVK) reported
2 hours of wait for a clueless representative ??? You have gotta be joking @TDAmeritrade ! Just shut it down already if you can’t take care of your customers 😡
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Ridge Rd. Bike Path
(@Inigo_Montoya99) reported
@TDAmeritrade Login problems, data/charts too often won't stream, no crypto and no fractional shares. Why should I stay?
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Pps83
(@Pps831) reported
@TDAmeritrade don’t tell me to call a number. Call it yourself and tell yourself that charts are broken
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Halden Lucero
(@LiftLaughGrow) reported
@ElenaVK @TDAmeritrade After seeing this and the most lag opening days this past year, it almost makes me wish they still charged for commissions even a little to keep good funding for good tech support and customer service. Response times dropped noticeably
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Jake
(@JakeMGendron) reported
Hey @CharlesSchwab what the hell is going on with you trading platform? Apps and websites crashing the last day and this morning, incorrect balances in my account and a 50 min wait for customer service. Great job! Can't wait to see what @TDAmeritrade is like
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Mike Cardosi
(@mcardosi) reported
Whatever you do, DO NOT get an auto loan through @TDAmeritrade that was the worst customer experience over the phone I've ever had easily
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David Friedman
(@DavidFriedman3) reported
@TDAmeritrade waiting on hold for over 25 minutes trying to get access to my 529 account. Horrible service!!!
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The Trading Club
(@StockFanatic786) reported
Td Ameritrade straight tripping today. Sold something when I was up 200 and down 200 on the sell. @TDAmeritrade why are you trash - I pay you good service fees.
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JustSayitsaMess
(@sardiver3) reported
@TDAmeritrade @thinkorswim WTF I deposit money in my account to catch a dip only to have my funds unavailable a miss the dip. Bunch of crap!
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Jessie
(@Money1601) reported
@TDAmeritrade What is going on with y’all system the information that I’m seeing on my app is totally not right. WTF!
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OS_Beaver
(@OS_Beaver) reported
@TDAmeritrade Unable to search for $BFI (Burger Fi) in order to place a trade for it. Please fix. Had to do workaround with existing position to enter an order. Those who don't hold it, can't search for it to buy.
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NV1
(@NickVitani) reported
@TDAmeritrade your mobile app is the most frustrating terrible thing on my phone. I can NEVER log in to my account in less than 5 tries. The thing crashes constantly. I tried everything. No updates to go to either.
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PatiencePaysOff
(@PatiencePaysOff) reported
@TDAmeritrade Your mobile app is very glitchy. Took me 5 times to log in. Once in, the app was frozen for 30 secs then seems slow. Not good. If your app doesn’t improve immediately, many will leave you to go elsewhere.
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The Trading Club
(@StockFanatic786) reported
@TDAmeritrade I called you all and your employees said we don’t lag. Even though a million users here on twitter will agree you guys lag and have issues in the morning at times. I pay you guys good money and am blamed to be at fault. Even Robinhood is better than you at times.
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Anand
(@StayAway_2020) reported
@TDAmeritrade thinkorswim scanner is slow. It triggers the alert after the breakout. Any options to speed it up?
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RoyalHaddad
(@HaddadRoyal) reported
@TDAmeritrade @thinkorswim @CharlesSchwab How about you do us all a favor and fix TD app/website values to match what our T.O.S app/desktop app is showing us. Its been an issue for a month now. Thx
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Karl Davis
(@karld001) reported
@TDAmeritrade need some help with cost basis of a trade.
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American Jatt
(@recklessmohar) reported
@TDAmeritrade Thank you but your internal rule to charge 2 dollars commission if average stocks orders are over 390 is very bad rule, there is no such SEC rule for stocks. I hope @CharlesSchwab will change that so that customers dont look to any other broker.
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Dial9juanjuan
(@dial9juanjuan) reported
@TDAmeritrade @TraderBJones Yeah man! Too much trouble with TOS. I’m currently taking all my money out and splitting it between off shore broker (with fees) and Webull. Too much lag. I’ll keep my TD account open, for the charts only.
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Gary Hinchliffe
(@GaryHinchliffe) reported
@TDAmeritrade The customer service from @thinkorswim is terrible, how do I raise a complaint?
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parker yigit
(@parkeryigit) reported
@TDAmeritrade @TDANetwork you need to fix the show trades option on #tos its been glitching for months now
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build back better
(@yangisourallah) reported
@TDAmeritrade I’m not sure yet but it appears I may have executed a 4th trade within 5 days... this was not my intention I was setting up a debit spread and the trade executed. Is there anything you can do to help? Not worried about the trade but the PDT
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Brad Rubinson
(@bradrubinson) reported
from
Boynton Beach, Florida
Is anyone else having trouble purchasing securities on @TDAmeritrade this morning?
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gwendt01
(@gwendt01) reported
@cnbc @TDAmeritrade yet another error. Reporting incorrect dividend for DSL. Reporting .012 vs. .11 actual
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Venture Investment Partners LLC
(@GeorgeB14941177) reported
@TDAmeritrade @thinkorswim @ThinkorSwim was great & so was Scottrade. This is THE worst customer service in the business. Go somewhere else - you have much better choices out there.
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Gregory S. Preble
(@GregPreble) reported
@TDAmeritrade @thinkorswim Hey TDA, why is your tech support so crappy? I made a chat request on TOS over half an hour ago and still no response, tried calling on the phone and I’ve been on hold 20 min.. WTF?
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Détwa
(@djdetwa) reported
@TDAmeritrade I better see no problems with the ticker change from $FEAC to $SKLZ today
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JKReddington
(@JkReddington) reported
@TDAmeritrade @thinkorswim Terrible executions, slow fills. Like the central banks, they only care about bottom line. Do not use TD or E trade. Move on.