Is TD Ameritrade down?
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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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afghanrebel
(@Afghanrebel) reported
@MacawTrader @thinkorswim @TDAmeritrade I’m having similar issue but I have +70-100 custom scripts :(
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ApopheniaPays
(@ApopheniaPays) reported
1/2 I'm so demoralized. I'm so sorry I ever signed up w/ @tdameritrade. Every single day they turn out to be worse. ALL 4 of their online trading platforms are so broken, finally had to start writing my own client. Weeks later…turns out I *CAN'T*, because, their own support said
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shianhuang
(@guangzhileihen) reported
@TDAmeritrade I think the trade treaty between China and USA for dividend tax rate is 10%, I talked to Charles Schwab customer service, they told me the same thing. is it because TD Ameritrade is from Canada and the tax rate is different?
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afghanrebel
(@Afghanrebel) reported
@TDAmeritrade they couldn't help, they said the best thing they can do is keep the acc active for 4-7 days. they dont know how to save the studies. how about i put money into the acc and you guys dont close it? i have studies in thinkorswim from 5-8 years ago that i dont want to lose
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random trading
(@Random09Trading) reported
$PL is down 1$ on volume of around 3000 shares in the day. @TDAmeritrade when can I buy this stupid dip?
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Nice
(@callmebuckets) reported
@TDAmeritrade I'm having trouble logging into my account. Can you help??
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ROVER
(@ROVERTRADER) reported
@TDAmeritrade @thinkorswim mobile app is down
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Khan Tech AI Inc
(@KhanTechAIInc1) reported
@TDAmeritrade app down?
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Ken Eto
(@FrotoSky) reported
@Ultra_Calls damn @TDAmeritrade don't treat me like this
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™️ 3rd space
(@3rd__space) reported
@TDAmeritrade I received email “We have processed and approved your electronic submission of the Internal Revenue Service (IRS) Form W-8BEN for your account…” So when will update withhold 24% of dividend and interest income? Thanks
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Nick Marple
(@Nm121287) reported
@shagmopdog I got much bigger issues going on and can’t go through with the purchase wanted to be transparent….my 230 million shares are in limbo and no big broker is accepting them cause @TDAmeritrade screwed me over so badly and flat out lied to me
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Chris Perruna
(@cperruna) reported
@6ixside24 @nick_spr @TDAmeritrade False and false. Good customer service.
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James
(@uphillmarket_) reported
@TDAmeritrade You have a bug in the Matterport $MTTR stock chart. History of the chart only goes back to just before August. Doesn’t show any further back. Please fix. It’s been like this for months. Very frustrating
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JD
(@JD_StockTrader) reported
And Duji, I buy DFCO on @TDAmeritrade, Robinhood is a terrible platform.
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Tonyrose5583
(@Tonyrose5583) reported
@thinkorswim is the iPhone app down? #thinkorswimdown #Thinkorswim @TDAmeritrade
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Donkey Bull
(@trader_donkey) reported
@TDAmeritrade why do you keep $SG on the non shortable list. it is marginable on fidelity WTF
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James Patrick Collins
(@arborescentmind) reported
@TDAmeritrade I'm using the desk top. I can login but nothing will load. Also can't login to td ameritrade . com from my laptop nor from my phone, or tablet. Very weird. BUT, I'm visiting Cali Colombia rn so I'm wondering maybe you guys put some sort of security block thingy on my account???
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Matt
(@The_Real_Matt_R) reported
@TDAmeritrade @CharlesSchwab If you sent automatic surveys out to every customer that opens a support ticket on the @thinkorswim I think you'd be surprised at how much negative feedback you would get. It should provide some hard insight into how worthless they actually are.
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Matt
(@bloq_head) reported
@BigDaddyCSTX Wow. I actually like @TDAmeritrade but I can't run the risk of this happening to me. I guess I'm down too one broker myself now come next week I @Fidelity
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Andy B
(@shadeofwhitesno) reported
@TDAmeritrade you guys need to fix your platform. Way too many glitches especially when you randomly remove stop losses or prevent users from selling their positions
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Terrance Austad
(@terrance_austad) reported
@TDAmeritrade @SLewicky_TDA I am having trouble with my futures report in the am it have not moved off of the Wednesday morning numbers. Ideas?
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Abo_omar
(@Abo_Omar147) reported
@Hunter_407 @Hugh_Henne @TDAmeritrade lol damn bro
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James Patrick Collins
(@arborescentmind) reported
I'm having problems with #thinkorswim this morning. It opens but cant configure charts or anything else for that matter. @TDAmeritrade ???
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artlovesports
(@artlovesports) reported
@TDAmeritrade Having problem logging on the thinkandswin app on my phone and tablet! Is it just me or it national wide situation?
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Moises (Mo) Luna, MPH, MSN,RN
(@MoMo_A1Trader) reported
Also, not sure if many people had the same issue as I did with @TDAmeritrade #ThinkOrSwim mobile but it’s up and running now
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WiscoProud
(@ConnorSorenson) reported
@TDAmeritrade why can’t I transfer between accounts? I have an error message. This happens a lot with internal transfers it’s ridiculous
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Jasup
(@jitu628) reported
@TDAmeritrade App is extremely slow today
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Jasup
(@jitu628) reported
@TDAmeritrade App is very slow today!!
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KristynAlexis
(@kristynalexis) reported
.@TDAmeritrade how come everytime I call customer service I always get what sounds like Caucasian men? Do you have any other representation at your organization in customer service? Like in all the years I’ve been with you I can’t recall anyone ever sounding different.
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A
(@DCRando2020) reported
@TDAmeritrade Account login is down via iOS app. v6.24.1