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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen G. Buckets
(@StephenPorterJr) reported
You guys shut down buying 3/19 calls on $GME ??? Why?? @TDAmeritrade
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#MSOgang Vinny
(@MSOElevator) reported
@10000Bakes Damn I’m gonna have to switch over to fidelity @TDAmeritrade has been KILLING my gains. I barely trade due to the high fees
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Wanderport
(@wanderportcorp) reported
@LSustiel @etrade @TDAmeritrade We did not receive any reason or useful guidance to revolve the issue. We are filing a complaint.
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ruben diaz
(@yoruben77) reported
@TDAmeritrade Every time I put a sell order yall fm drop the price by half and it stops by trade that’s some bad why is this happening it doesn’t happen in othere apps
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H
(@charvin25666978) reported
Went to bed last night with a decent amount of cash in my @TDAmeritrade account. CASH - not securities. Woke up this morning and my cash balance is $0.00? What in the actual ****? I’m so over TDA at this point. $FUBO $TLRY $SNDL $TSLA $MARA
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Quinn
(@qwinnieTFT) reported
@TDAmeritrade I can't call you while I'm working abroad, but I have an issue. I know communication is jammed up due to market volatility. Can I email or message customer service somehow? Thank you.
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khaled Hatab 🇰🇼
(@khhatab85) reported
Hello, I suffer from slow in the platform Is there anything wrong? @thinkorswim @TDAmeritrade
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Rich Lather
(@rich_lather) reported
@TDAmeritrade Your 529 website is terrible. If you actually had an email contact on the page I could detail how it sucks.
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Thomas *****
(@incogGuido) reported
@vladtenev going on 7 weeks still waiting for @RobinhoodApp to send my cost basis to @TDAmeritrade . Now there is a “system issue?”. Guess you guys have a lot of them to send out ?
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Santiago Pulido
(@SantiagoPulido) reported
@TDAmeritrade Over a month since I faxed my documents to TD and still no answer! Is there any way of knowing if even your team got the documents, because the fax number seems to have problems. Any help would be appreciated, it's been over a month!
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Boss
(@LegendaryProdz) reported
@TDAmeritrade You know what, I sold when the market started tanking bad a couple weeks back and recently rebought. Wow, so I was actually charged .007+/- a share then? Well, I'll take the "L" here, if only to serve as a warning for others. "The system is set up to lose."
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Joseph YINGLING
(@joseph_yingling) reported
@TDAmeritrade Why do you putting a phone number I don’t have time to wait a hour you have done a terrible job during the pandemic I have a decent account with you and with swab they crushed you lucky they will be taking you over soon
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anakaoka
(@anakaoka) reported
@TDAmeritrade No chat customer support? I'll call you in an hour or so.
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Boss
(@LegendaryProdz) reported
@TDAmeritrade I already took that into consideration. Using my example, break it down for everyone here how a $6.95 fee would double my purchase price. Thanks
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DaHeell
(@Fbanno1) reported
@RobinhoodApp is by far the worst trading app. Especially for beginners btw. I have been trading for 2 years, and it consistently gives false and delayed info, therefore making it not trust worthy. No one should use it, finally swittching @TDAmeritrade @vladtenev
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Joseph Kalenze
(@JKalenze) reported
@TDAmeritrade Now it looks like I will be selling my Delta stock, my very first company. This saddens me, but TD moves like a carny and street dealer. Which has its own poetry, and I bet bet fun to speak and play, but I’m a long term dude. It’s been fun. I have to say **** you
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woof
(@woofcap) reported
@TDAmeritrade just a word of advice: maybe if you’re going to undergo maintenance you should restrict access to certain tabs in the mobile app (or altogether). I really don’t need a heart attack at 1am when I’m going to bed by seeing my account balance drop to a negative number
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Thought of a New Mom
(@harumical) reported
anyone having trouble logging in @TDAmeritrade
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MakeItRain
(@StonkstoMoon) reported
@TDAmeritrade Also, that is really outstanding customer service. I really appreciate the times that TDameritrade has helped when I have called, or like right now I didn’t even call- thank you.
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Gregory Atkinson
(@numberswimmer) reported
@TDAmeritrade any one else not getting service from @TDAmeritrade ? I put in a request and it’s been over a week. Nothing? Just wondering if this is Normal practice for @TDAmeritrade .
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Joseph Kalenze
(@JKalenze) reported
@TDAmeritrade yeah I’d say you owe me. We will see the micro deposits. Yeah you have costed me several times. You want to keep me in the game. Make the deposits worth my while. I know coinbase doesn’t short cut your speed and slow down game
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Guilherme F.
(@guizaofernandes) reported
@TDAmeritrade Hey. How can I contact support?
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Tim Thompson
(@Tim_Thompson22) reported
@TDAmeritrade @harumical It’s not, can you please fix this anytime soon, I haven’t been able to log in since last Monday on my computer or Mobile app, I changed my password as well and it won’t even let me submit my security question answer to verify my log-in
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H
(@charvin25666978) reported
@TDAmeritrade ZJ, Any system issues today? $1470 went MIA in my cash balance overnight. I’d like my cash back now.
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Wayne Gunter
(@WayneGunter8) reported
@TDAmeritrade your hold music is awful
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Laureal whitney
(@laureal_whitney) reported
@vladtenev I’m very disappointed in customer service; or the lack of. My account has been restricted. I’ve done what was requested and d still nothing. As soon as restrictions are lifted I will be moving all monies over to @TDAmeritrade
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Ernie Page
(@AngryHatter) reported
@TDAmeritrade every time I try to deposit funds it returns me to the login screen? No error message, just a loop.
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Boss
(@LegendaryProdz) reported
@TDAmeritrade I already took that into consideration. Using my example, break it down for everyone here how a $6.95 fee would triple my purchase price. Thanks
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Ernie Page
(@AngryHatter) reported
@TDAmeritrade Yes, same problem.
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Anders
(@TimberwolvesV) reported
@TDAmeritrade Fix your platform before you do anything else.