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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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DOLYSMOKE
(@dolysmoke) reported
@adilbekkubayev @TDAmeritrade @thinkorswim did they fix your account?
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JTrades
(@JTrades14) reported
@changedforwork @TDAmeritrade @RobinhoodApp All that I see is the GME issue which was with most of the major brokers.
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theCROWE
(@tradingforTesla) reported
@TDAmeritrade i think you guys need more CUSTOMER SERVICE REPRESENTATIVES. Thnx
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paul
(@paul30217271) reported
@TDAmeritrade an extra $100 was taken out of my bank account to TDAmeritrade. How can I fix this? I requested a withdrawal of $100 and overall $200 was taken out.
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jayy
(@jayshi92) reported
@TDAmeritrade Multiple issues with options expiration and fake margin calls since friday of last week causing negative balances for people. Customer service has been non-responsive. Would advise to avoid using them if you're looking to put your money somewhere
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Brandon Myers 🏇🏻
(@hackerhog) reported
Y'all don't bother logging into your @RobinhoodApp or @TDAmeritrade apps today unless you're going there to buy. Market is unexplainably trending down today. Isn't this earnings week? If you got buying power, buy into your holdings. Otherwise stand pat and log out. #BMDT
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Grimpy
(@grimpy615) reported
@TDAmeritrade I want to learn my correct balances. Apparently you can’t help with that.
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Will 🎯
(@willoptions) reported
@TDAmeritrade Finally got a rep after 3hrs. Assigned Feb12 calls I had already closed. Feb16 @ open I sold them for breakeven. After mkt I was assigned 1000shrs SHORT on a cash account (impossible) - and the customer service rep said I may be liable for the loss. Are you kidding?
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cookstock
(@cookstock2) reported
@TDAmeritrade waited for 1 hour and 26 minutes to be told the department I needed was closed and to call back tomorrow. WTF?!
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VP
(@VikasPa44937530) reported
@TDAmeritrade Still showing incorrect balance, it's been more than hr now waiting for someone to pick up support phone.
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Bull Market
(@sherman2_rob) reported
@triperation @optionsnick1 @TDAmeritrade I think it's broken the whole platform I have so many issues I don't even know how to keep track of what they've done
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Kam
(@Kamz1180) reported
@optionsnick1 @TDAmeritrade I have similar issue. My account showed 100 shares of NFLX I quickly sold since I hadn’t bought them. Now today it’s showing I shorted 100 shares of NFLX on my account and I can’t buy back due to not having enough funds in my account. My account is showing -$37,000
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Sheboygan
(@Sheboygan253) reported
@TDAmeritrade need help w app not allowing log in. Goes directly to “cannot log in, try again later”
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Big Biz Bobby
(@BuySideAnalist) reported
Plz fix @TDAmeritrade
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Baba Booey
(@softballscrub) reported
@TDAmeritrade can u guys fix your ******* app? So annoying.
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Ya boy Hannibal
(@DrLecterTrades) reported
Earlier today I called @TDAmeritrade about opening a new account question. I was told by a representative to Google it. Then he laughed. Great customer service.
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Mumen Rider
(@changedforwork) reported
@DYouHigh @TDAmeritrade File a complaint with FINRA I’m -25k at this point they won’t even compensate me more than $200 it’s a ******* joke.
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DOLYSMOKE
(@dolysmoke) reported
@cadecunninghamc @notoriousalerts @TDAmeritrade did they fix your balance?
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Jamie 🎧
(@not_the_IT_gurl) reported
@MattyRay30 @TDAmeritrade I’ve seen hundreds and hundreds of people with this issue, but mine is find. It seems to only happen to people shorting.. am I wrong?
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Stan Derds
(@Stan_Derds) reported
@Mcfly_Martyy @SDhillon07 @TDAmeritrade I am still receiving bullshit margin calls from TD Ameritrade, and they can't even post a notice on their website about the "glitch." I've had it with TD Ameritrade's cavalier attitude, when their systems breakdown. Tastyworks seems like a good option for a new broker.
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Dominique Jones
(@DYouHigh) reported
@TDAmeritrade You guys wont refund me my money and i cant buy any stocks with my money. Is there some sort of charges that youd like me to press for stealing or freud or maybe you can simply give me my cash back? Or maybe i should just crash the economy again?
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Aditya Marathe
(@aditto) reported
The only thing between me and my tax returns right now is stupid @RobinhoodApp tax document. They promised Feb 16! Why can't I just have it already? Maybe time to permanently stop using the app and only stick with @TDAmeritrade
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Mom
(@MoneOnMy_Noggin) reported
@TDAmeritrade Please help us. We can buy anything in the morning anymore . LMAO
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Hussain Al Lawati
(@HLawati97) reported
@TDAmeritrade I have been trying to contact the support team since Yesterday regarding to a bug that occurred on Sunday/Monday but yet no response
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Red Rocket Stocks
(@Rocket_Stocks) reported
2 hour wait time to phone @TDAmeritrade @thinkorswim support, no assistance available in online chat - and they have major buying power glitches due to Friday feb 12 option clearing technical issues.. get it together!
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days2go
(@days2go04) reported
@TDAmeritrade - This firm used to be amazing and now they are an absolute joke!!! 3hr wait time yesterday morning to speak with TRADING (of all departments). 1:30 at night and 1.5hr wait. Worst customer service of maybe every company in the industry.
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DOLYSMOKE
(@dolysmoke) reported
@Stockmarket_Day @spacenerd41 @TDAmeritrade did they fix your account?
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Nehal Panchamia
(@nehalpanchamia) reported
@TDAmeritrade - Worst New Account Management Team. I have been waiting for my account to open for over a month now. Opened @WebullGlobal account under 10 mins and started trading in 1 business day.
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Breakout Trade
(@breakout_trade) reported
@TDAmeritrade still showing margin issue caused by you for a second day and can't trade. also now missing funds from my account. your inbound line has been useless. You guys are doing great. #stocks #options
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Wcclubchamp
(@wcclubchamp) reported
@TDAmeritrade “Partially incorrect.” I am glad mine was fixed, but to say people’s accounts that dropped $25-300k is “partially” an understatement. Tell the IT team to get their **** together this is the 2nd time in a few weeks that this issue has occurred