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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Nexa
(@Nexasells) reported
@notoriousalerts @SpaghettiCode4 @TDAmeritrade I’ve had the same issue. States my total amount but will not allow me to access any of it.
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Astro🍕
(@Astro2388) reported
@SDhillon07 @TDAmeritrade @KingThoreau looks like it’s a maintenance error and you’re not the only one with that issue. Look at this thread
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Eric Hawkinson
(@erichawkins0n) reported
@AtifH @SDhillon07 @TDAmeritrade Did you talk to their customer service? I called and it said a 2 hour 30 minute wait.
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John Termotto🇺🇸
(@JohnTermotto) reported
@RocketCatchnBob Interesting. I now have a call alert that wasn’t there an hour ago. @TDAmeritrade having issues again. I remember the $KMPH issue 2 weeks ago but fixed by Monday morning.
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TheDallasRealtor
(@jasonpate) reported
@Metta_Trades @SDhillon07 @TDAmeritrade my account same. must be glitch.
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MettaTrades
(@Metta_Trades) reported
Woke up down 87% in my account.... @TDAmeritrade a little transparency regarding what is going on with your customers accounts seems completely appropriate right about now. The mass exodus will be real otherwise. Get your **** together. @SDhillon07 @notoriousalerts
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Investing Simplified
(@InvSimplified) reported
For anyone experiencing problems with the @TDAmeritrade platform today, I spoke to customer service and they are doing a system update/upgrade over the holiday weekend. Your money is safe. #tdameritrade #StockMarket
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alex
(@alex24929865) reported
@TDAmeritrade Fix your god damn platform. No way to get through to you guys, peoples accounts showing million dollar loses on the weekend - you guys don’t even answer the phone, email, etc. worse than Robinhood & about to lose a lot of customers. Awful service, awful company.
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Astro🍕
(@Astro2388) reported
@aerowoman1 @SDhillon07 @TDAmeritrade You have to turn on live quotes on think or swim otherwise you receive delayed action. Kinda stupid that live quotes aren’t standard
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Benjamin McNeal
(@TheBenMcneal) reported
@TDAmeritrade why is my account value and cash available off by 30k this morning all of a sudden? Are you going to fix this or do I have to call you again
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Chris Buck
(@SCCMF12TWICE) reported
@TDAmeritrade wtf are you doing with my accounts? I'm missing almost 10% of my account.
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kammtrader
(@kammtrader) reported
@notoriousalerts @TDAmeritrade Bruhhh I had a feeling.. I better check my account too. There stupid wash sale corrections are inaccurate..
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Wcclubchamp
(@wcclubchamp) reported
@TDAmeritrade my account is magically missing $26,000. I noticed others having account issues as well. This is the 2nd time in 3 weeks this has happened with @TDAmeritrade what the hell is going on with this?
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JessiesPennies
(@JessiesPennies) reported
@TDAmeritrade Hi I woke up this AM and my total account value dropped -$10k+ .... at 11 PM last night there were no issues market is closed !? What is going on!!!?? 😱😱😱
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TheDallasRealtor
(@jasonpate) reported
@tyler59111264 @TDAmeritrade same situation. must be glitch on their end
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MettaTrades
(@Metta_Trades) reported
@SDhillon07 @TDAmeritrade Bro I'm showing down 87%. I'm sure it's just a software error but I'm about to lose my ****. Keep me posted on what you find out. I'm not about to wait for hours on hold with these clowns
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Hameed
(@AtifH) reported
from
Pompano Beach, Florida
@erichawkins0n @SDhillon07 @TDAmeritrade I did. They said they are going through maintenance. Not very reassuring.
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Carter
(@Katslod732) reported
@TDAmeritrade @TDANetwork @thinkorswim why is my TOS balance correct but my TDA app balance is missing several hundred dollars with incorrect info about my current holdings??? Unacceptable! Fix this for all of us now!
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Jacques Schapira
(@SchapiraJacques) reported
@TDAmeritrade I woke up to my account down 92%. What the hell. Tell me this is a glitch
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Yan
(@ym2k21) reported
@TDAmeritrade You guys sent me my pin number but didn't send the welcome mail with my account number. I tried calling and such but you were busy. Need help!
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Chase D.
(@chaydaw) reported
@SDhillon07 @TDAmeritrade Keep us updated. Having same issue!
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#BreadWinner
(@CJ_Kavanaugh) reported
@TDAmeritrade fix my account i have money missing.
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spacenerd41
(@spacenerd41) reported
@InvSimplified @TDAmeritrade Yeah I woke up with -$550k in my account. I was like wtf??!!
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Nicholas J
(@NicholasJob2) reported
@notoriousalerts @TDAmeritrade they have a bad habit of doing this. I’m waiting for them to credit me 3k
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GloboNomo
(@GloboNomo) reported
@TDAmeritrade @david_2518735 When are you going to notify your customers that are missing thousands of dollars in their accounts about the server issues your experiencing?
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D G
(@skyn3tdr0id) reported
@RocketCatchnBob @notoriousalerts @TDAmeritrade Wow now I’m scared to use their service...... NEXT
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David Horwitz
(@DavidAHorwitz) reported
@TDAmeritrade Is your cash management having system problems? Have massive margin call that makes Zero sense. On hold 1:32 minutes!
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Jesse
(@Bentleybased) reported
@notoriousalerts @TDAmeritrade Call customer service, they did this to me w 64k. Was back in my account 20 minutes later.
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S.G.
(@StockGodd) reported
Yo @TDAmeritrade @TDAmeritradePR what is going on?!!!!!! Fix my balance NOW!!
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Tanner Triner
(@trinertanner) reported
@notoriousalerts @TDAmeritrade help this man @notoriousalerts