TD Ameritrade status: trading issues and outage reports

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Jul 25, 2:50 AM GMT+5:30	0	0
Jul 25, 3:10 AM GMT+5:30	0	0
Jul 25, 3:30 AM GMT+5:30	0	0
Jul 25, 3:50 AM GMT+5:30	0	0
Jul 25, 4:10 AM GMT+5:30	0	0
Jul 25, 4:30 AM GMT+5:30	0	0
Jul 25, 4:50 AM GMT+5:30	0	0
Jul 25, 5:10 AM GMT+5:30	0	0
Jul 25, 5:30 AM GMT+5:30	0	0
Jul 25, 5:50 AM GMT+5:30	0	0
Jul 25, 6:10 AM GMT+5:30	0	0
Jul 25, 6:30 AM GMT+5:30	0	0
Jul 25, 6:50 AM GMT+5:30	0	0
Jul 25, 7:10 AM GMT+5:30	0	0
Jul 25, 7:30 AM GMT+5:30	0	0
Jul 25, 7:50 AM GMT+5:30	0	0
Jul 25, 8:10 AM GMT+5:30	0	0
Jul 25, 8:30 AM GMT+5:30	0	0
Jul 25, 8:50 AM GMT+5:30	0	0
Jul 25, 9:10 AM GMT+5:30	0	0
Jul 25, 9:30 AM GMT+5:30	0	0
Jul 25, 9:50 AM GMT+5:30	0	0
Jul 25, 10:10 AM GMT+5:30	0	0
Jul 25, 10:30 AM GMT+5:30	0	0
Jul 25, 10:50 AM GMT+5:30	0	0
Jul 25, 11:10 AM GMT+5:30	0	0
Jul 25, 11:30 AM GMT+5:30	0	0
Jul 25, 11:50 AM GMT+5:30	0	0
Jul 25, 12:10 PM GMT+5:30	0	0
Jul 25, 12:30 PM GMT+5:30	0	0
Jul 25, 12:50 PM GMT+5:30	0	0
Jul 25, 1:10 PM GMT+5:30	0	0
Jul 25, 1:30 PM GMT+5:30	0	0
Jul 25, 1:50 PM GMT+5:30	0	0
Jul 25, 2:10 PM GMT+5:30	0	0
Jul 25, 2:30 PM GMT+5:30	0	0
Jul 25, 2:50 PM GMT+5:30	0	0
Jul 25, 3:10 PM GMT+5:30	0	0
Jul 25, 3:30 PM GMT+5:30	0	0
Jul 25, 3:50 PM GMT+5:30	0	0
Jul 25, 4:10 PM GMT+5:30	0	0
Jul 25, 4:30 PM GMT+5:30	0	0
Jul 25, 4:50 PM GMT+5:30	0	0
Jul 25, 5:10 PM GMT+5:30	0	0
Jul 25, 5:30 PM GMT+5:30	0	0
Jul 25, 5:50 PM GMT+5:30	0	0
Jul 25, 6:10 PM GMT+5:30	0	0
Jul 25, 6:30 PM GMT+5:30	0	0
Jul 25, 6:50 PM GMT+5:30	0	0
Jul 25, 7:10 PM GMT+5:30	0	0
Jul 25, 7:30 PM GMT+5:30	0	0
Jul 25, 7:50 PM GMT+5:30	0	0
Jul 25, 8:10 PM GMT+5:30	0	0
Jul 25, 8:30 PM GMT+5:30	0	0
Jul 25, 8:50 PM GMT+5:30	0	0
Jul 25, 9:10 PM GMT+5:30	0	0
Jul 25, 9:30 PM GMT+5:30	0	0
Jul 25, 9:50 PM GMT+5:30	0	0
Jul 25, 10:10 PM GMT+5:30	0	0
Jul 25, 10:30 PM GMT+5:30	0	0
Jul 25, 10:50 PM GMT+5:30	0	0
Jul 25, 11:10 PM GMT+5:30	0	0
Jul 25, 11:30 PM GMT+5:30	0	0
Jul 25, 11:50 PM GMT+5:30	0	0
Jul 26, 12:10 AM GMT+5:30	0	0
Jul 26, 12:30 AM GMT+5:30	0	0
Jul 26, 12:50 AM GMT+5:30	0	0
Jul 26, 1:10 AM GMT+5:30	0	0
Jul 26, 1:30 AM GMT+5:30	0	0
Jul 26, 1:50 AM GMT+5:30	0	0
Jul 26, 2:10 AM GMT+5:30	0	0
Jul 26, 2:30 AM GMT+5:30	0	0
Jul 26, 2:50 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

Trading platform (100%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Trading platform	2 months ago
Farmington	Login	4 months ago
Nashville	Login	8 months ago
Brooklyn	Login	8 months ago
Chicago	Login	9 months ago
Klamath Falls	Website	9 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

Elaiwso (@elaiwso) reported 3 minutes ago
Been having a lot of issues with td ameritrade @TDAmeritrade lately, anyone else?
Josh Bratcher (@NoBellTrading) reported 3 minutes ago
The new changes to @TDAmeritrade ToS are causing WAY too many bugs on the desktop platform. I know you're mobile app is complete crash, but the desktop used to be solid. Three restarts this morning cause program crashes? Fix it.
Percy Johnson (@PercyJJ10348969) reported 4 minutes ago
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
David98 (@twittmypants) reported 7 minutes ago
@TDAmeritrade I have done it all. Not sure what’s the issue. Logged off rest phone.
Art E (@ArtE96899797) reported 11 minutes ago
@TDAmeritrade are you having issues again?wth is going on?
Motorcity (@MotorCityTweet) reported 14 minutes ago
@TDAmeritrade @CharlesSchwab If Charles Schwab will FORCE FULLY move my TD Ameritrade stock portfolio to CS then I WILL MOVE my assets to other BETTER platform than CS. CS is JUNK. TD Web Platform is ONE of the BEST in the world. MOVE CS users to TD and NOT TD to CS. STUPID DECISION by CS management.
Michael McQuaid (@michaelgmcquaid) reported 15 minutes ago
20 minutes into the futures open and @TDAmeritrade is completely broken still. Can't see a single live quote on any CME future
nio (@nioinc) reported 15 minutes ago
@thinkorswim @TDAmeritrade @AlexCoffey_TDA When you call either of your numbers: Need help? Call us: US: 800-669-3900 | International: 800-368-3668 they line hangs up on you after 1 ring!
Derrick Andrews (@DerrickLAndrews) reported 18 minutes ago
@satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.
Island Life (@galaxy_orion) reported 19 minutes ago
@TDAmeritrade @CharlesSchwab DON'T Move your MONEY here, it will be FROZEN. Deposited $75K on path to move $500K. Cannot trade because every time you move in "NEW MONEY" it freezes the ACCOUNT. Confirmed this with Help Desk. Reversing course and withdrawing. INSANE!!! Was divesting after SVB. INSANE!
Landry (@traderterrain) reported 22 minutes ago
@InflationExpert @TDAmeritrade Ran a tracert and found that I was hopping through Singapore before routing back to TOS servers. Network engineer is looking into. Figured it out by jumping on my Verizon hotspot and the tracert didn't go through Singapore.
Justin Maysen (@MaysenJustin) reported 22 minutes ago
@TDAmeritrade DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’
NICOLE ZOQUIER (@ZoquierNicole) reported 25 minutes ago
@TDAmeritrade What is going on with Think or Swim? I was in a position - and couldn't close it - then when I went to flatten it it created a short position. I flattened again - and it made a short position 5X my original long position WTF. THIS IS VERY DANGEROUS. WTF.
Percy Johnson (@PercyJJ10348969) reported 28 minutes ago
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
Guru Financial (@GuruFinancial1) reported 29 minutes ago
@TDAmeritrade Im trying to login through the app and it keep saying that my password is wrong
ilovemorocco (@ilovemorocco2) reported 29 minutes ago from Manhattan, New York
@TDAmeritrade forgot my username and password, please help
Jake (Regular Version) (@fatjake__) reported 30 minutes ago
@TDAmeritrade there is no way TOS is having issues today again, what’s up guys? Data is coming in very slow compared to e trade
Percy Johnson (@PercyJJ10348969) reported 30 minutes ago
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
elko (@KOMANDERELR7) reported 31 minutes ago
**** y’all @TDAmeritrade You guys sell my contracts at 1.95 when I had a STOP at 1.10… the contracts were at 3.20 at the moment y’all sold it 🖕
Percy Johnson (@PercyJJ10348969) reported 32 minutes ago
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
Sentencing & Justice Reform (@mrvtherecruiter) reported 33 minutes ago
@TDAmeritrade I spoke with a rep this am. I need to manage my son's account (he has a traumatic brain injury from 10/3/2018). I am parent / legal guardian. The rep emailed IRA Disclosure kit that tells me nothing - nothing to print and sign. Can you help? Will provide documents.
Richard (@Laughabit101) reported 40 minutes ago
@satymahajan @TDAmeritrade @thinkorswim Oh damn. I'm on TOS
DotNetExpert (@DotNetExpert007) reported 42 minutes ago
@TDAmeritrade @Dowjonesing TD, what about your customers still using older phones that don't support an Android 9 update?? We didn't even get a notice this Major Change was coming... Wow!
Percy Johnson (@PercyJJ10348969) reported 42 minutes ago
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
Shen (@zhongjian63) reported 43 minutes ago
@TDAmeritrade @CharlesSchwab Your web account executing buy and sell stock and option are suddenly getting slow in last 2-3 sessions. Not my computer issue. TOS is ok on my computer
Stephen Martin (@martinsbm) reported 46 minutes ago
@TDAmeritrade Website Is Down This Morning :-(
Percy Johnson (@PercyJJ10348969) reported 53 minutes ago
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
opd (@opd6799) reported 56 minutes ago
@DanielMandia2 @AlderLaneEggs I need some help here guys if it all possible. @TDAmeritrade has put me in at $300 margin call and Forcing me to do a wire transfer to cover it. I am away and the nearest branch is 1000 miles away. I was just told my account will go into collections
Mani (@Mani29041652) reported 59 minutes ago
@Realized_Gains @TDAmeritrade same issue
TradersTainment (@TradersTainment) reported 59 minutes ago
@HRBlock @HRBlockAnswers I have to fix 30 import errors from @TDAmeritrade by going trough the wrap up screen for each....I for one, am looking for the AI overlords to take over these old companies with BROKEN software.