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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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rps
(@rpaulseymour) reported
@TDAmeritrade That's not there in your "Next Gen Platform" message center. So... it should be a setting that works for every reply. Please, have them fix this.
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Invest & Trade Stoically
(@StoicInvesTrade) reported
@bari_crzy @TDAmeritrade Worst is the lack of communication, still have a Margin Call and open losses on positions that should not exist. Calling them is a pain (gave up after an hour of hold) and emails get the boiler plate response.
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MyFronteStore
(@T4Tweeter) reported
@TDAmeritrade @thinkorswim Your system sucks. Here in Singapore your system has been down since last Saturday. I placed a trade and the system stills says pending status. Why is there always an outage? Isn't your system robust enough to stand the test of time? Care to resolve my issue asap?
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Engine Sludge
(@JohnnyLightnin4) reported
@TroySan51186597 @StoicInvesTrade @TDAmeritrade I’ve never had any problem like this on any broker. This is insane.
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😷
(@ThatMatty_A) reported
@TDAmeritrade WTF is going on with this company? Balances all F'd up..... get your **** together
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ToddRowe1974
(@TRowe1974) reported
@SasquatchEsq @TDAmeritrade Mine just got fixed.. considering it was $2.7 million off maybe they are going largest error to smallest
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bari
(@bari_crzy) reported
@TDAmeritrade you need to fix whatever this margin call glitch is. I can’t trade or anything, I’m really about to switch brokerages because this is ridiculous
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Jes
(@jtuohy1985) reported
@QTRResearch @TDAmeritrade @CharlesSchwab Wait times have been bad for awhile.
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Rajath HP
(@rajathhp) reported
@WaltBettinger @TDAmeritrade You speak about customer loyalty? I have written to you and your office for the nth time over this weekend to resolve my issue. What does it take for your leadership team to pick up the phone and call me and fix my issue?
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RedditRewind1
(@RRewind1) reported
@TDAmeritrade fix the god damn glitch its show negative 15k for me since Friday.
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MyFronteStore
(@T4Tweeter) reported
@TDAmeritrade Your system sucks. Here in Singapore your system has been down since last Saturday. I placed a trade and the system stills says pending status. Why is there always an outage? Isn't your system robust enough to stand the test of time? Care to resolve my issue asap?
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Carter
(@Katslod732) reported
@TDAmeritrade FIX MY ACCOUNT BEFORE OPEN MY TOS IS RIGHT MY TDA IS WRONG WTF???? BEEN 3 DAYS NO WORD
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Charles Marlowe
(@marlowe_charles) reported
@TDAmeritrade I'd like to know when my option buying power is going to be restored so I can trade with my funds in my account. Or is TD ameritrade going to screw me over again, and prevent me from taking advantage of any rallies today? Seems on all the big days, your down? WHY?
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MyFronteStore
(@T4Tweeter) reported
@TDAmeritrade @thinkorswim Your system sucks. Here in Singapore your system has been down since last Saturday. I placed a trade and the system stills says pending status. Why is there always an outage? Isn't your system robust enough to stand the test of time? Care to resolve my issue asap?
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ToddRowe1974
(@TRowe1974) reported
@JoeRazorback @TDAmeritrade Mine just got fixed.. considering it was $2.7 million off maybe they are going largest error to smallest
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Mvxswell
(@Mvxswell1) reported
@notoriousalerts @TDAmeritrade Did they fix your account after a phone call? Or did he just fix itself randomly?
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F O R T U N E X
(@f4tune10) reported
@sunny051488 @QTRResearch @TDAmeritrade That isn't a glitch. The shares are actually assigned to the account at that moment. If the share price increases, when the long put is exercised to sell back those shares, the account can keep the difference. This can only happen if put is exercised early.
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Jaz.eth
(@JazCrypto) reported
@KingThoreau @TDAmeritrade There probably was a problem with the interwebs or something...
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Jason G
(@TranceEnd47) reported
@TDAmeritrade alright its almost 1:30 am ET and 21/2 hrs to market open lets get this glitch fixed or ill have had to move from robinhood to you to another broker
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MondaysAreMundane
(@mondaysrmundane) reported
@TDAmeritrade @thinkorswim how many days and hours are we at now with the incorrect balances and positions issue? This is getting absurd.
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SEI
(@SEIguy) reported
@TDAmeritrade When are you guys gonna fix account balance displays. It’s all *****’d right now and you said you would fix it 2 DAYS AGO! Get on it! Why do you guys suck so often?
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Engine Sludge
(@JohnnyLightnin4) reported
@AngelaRitter01 @thinkorswim @TDAmeritrade On hold with them now....third time in 3 days. This is ridiculous. No communication about these massive issues
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Kevin Kashou
(@kevin_kashou) reported
@TDAmeritrade anything happened to your text support for mobile?
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Pete
(@Pete__Townsend) reported
I will never use you again if my account is not fixed by 9:30 today so help me god @TDAmeritrade
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Troy Sanders
(@TroySan51186597) reported
@JohnnyLightnin4 @StoicInvesTrade @TDAmeritrade Yeah I might transfer back to Webull, I have been with TD a while and haven’t had problems but lately ...smh
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Joseph Scott
(@JoeRazorback) reported
@TDAmeritrade my account is incorrect still. When is there going to be a fix? Can’t get through on the phone today.
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Neuroman
(@wfc19) reported
.@TDAmeritrade I've got a position of 32 $QS Feb 12 $53.5 covered calls in my TD account that I have not traded for. And I am getting over $180,000 margin call because of the position. When will you be able to reverse the position and solve the problem?
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Engine Sludge
(@JohnnyLightnin4) reported
@TroySan51186597 @StoicInvesTrade @TDAmeritrade The worst part is I could close this position at a profit right now! But I didn’t open it and I’m completely in the dark about what they’re going to do to fix it. Even after talking to them twice!
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Engine Sludge
(@JohnnyLightnin4) reported
@TroySan51186597 @StoicInvesTrade @TDAmeritrade And with all the problems going on in their platform I have no idea what’s accurate
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Mike Drews
(@Mdrews7) reported
@TDAmeritrade Can you please fix our balances, I was told this would be fixed by yesterday evening.