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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (60%)
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Website (40%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Honeybee0427
(@Honeybee0427) reported
@TDAmeritrade I need help that your chat bot can't understand...and your phone has a 40+ minute wait time... can you help me please?
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LiveMarketChat
(@LiveMarketChat) reported
Ugh @TDAmeritrade having that same problem occurring where replacing alerts in @thinkorswim isnt working. Cant use "replace", cant use "drag and drop", cant "delete with x", cant use "right mouse click - cancel alert" either...... sigh.
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Tim
(@timotheetee) reported
@TDAmeritrade Mr. @VP it’s January 11th. Almost exactly 120 Hours since Our Nation, Yourself, Your Family, The Capital Police, The Constitution suffered an awful attack. The attack isn’t over and the leader is still in the Oval Office. You can stop this and save everyone. Do your job, please.
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Alex Cutler
(@alexcutler247) reported
The worst thing about those who use the @RobinhoodApp are the fact of just how bad their charts are. Gives no insight as to how a stock is moving, along with no indicators... This is exactly why all of you should use @WebullGlobal or @TDAmeritrade
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Michael Shipman
(@shipmantrades) reported
@TDAmeritrade @thinkorswim the platform they refuse to fix is sucking... again...
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Mr. Hall
(@_Mr_Hall) reported
.@TDAmeritrade this is beyond awful
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Amanda Linehan
(@AMLinehan) reported
from
Malden Centre, Massachusetts
@TDAmeritrade I need help. I am getting statements at my house for one of your account holders, and nobody who lives here is a customer of yours. I’ve called repeatedly to try to get help with this to no avail. The post office said they cannot help me either. What’s going on?
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Reddoggfogg
(@reddoggfogg) reported
@TDAmeritrade @thinkorswim Why after ridiculous run around, loss$ when I finally get correct tech support do you allow another future, chat support, in vindictive retaliatory strike to replace script the qualified tech had me place in a the program? Please fire these people and pay a decent wage
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aot stan/awaiting gabi's death
(@notaedonis) reported
@CTheMogul @TDAmeritrade they said "woah slow down playa you got too much dip on ya chip" 😭
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TheDonkeyTrader
(@trader_donkey) reported
uhg @TDAmeritrade the order page is down
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Jeb Brilliant
(@jebbrilliant) reported
@thinkorswim I'm not able to create new alerts for when prices go up or down. Please help. @TDAmeritrade
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Kai_
(@Synical51) reported
Please don’t crash today @TDAmeritrade 🙏
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Reddoggfogg
(@reddoggfogg) reported
@TDAmeritrade @thinkorswim Just phoned support regarding the lag ongoing fun last week. Neal actually made it worse. Can't fix it. How about you put the$ into fixing it.
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Get The Money 💰📈
(@CTheMogul) reported
@UnderRatedDub @TDAmeritrade I’m taking my talents to E*Trade, **** ‘em!
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wonderandwander
(@wonderandwander) reported
@TDAmeritrade any idea when customer service wait times will be under 1 hour?
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yah
(@yahyh_) reported
@TDAmeritrade Hey, please support the app in Arabic. There are a lot of Arabs wanting to trade with you
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Ribbons Almark
(@Ribbons_Almark) reported
@TDAmeritrade Is your login authentication down?
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Reddoggfogg
(@reddoggfogg) reported
@TDAmeritrade To call, wait, get thru and be told there is nothing they can do and have talked just this week about the lack of server and pipeline coming into/out of TD ! This has been a many years issue and you keep taking on more clients.
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Mook575
(@mook575) reported
@TDAmeritrade I would love to have an option to see my total amount as a percentage within a given date range. I like being able to see if I'm up or down for the day, week or month and what percentage.
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BrianD
(@DoyleBrianJ) reported
.@TDAmeritrade - app bug on iOS - more times than not, I open the app and my account balance is double of what it really is.
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WalterTrades
(@TradesWalter) reported
Anyone having issues with TOS? On my profits it shows a smaller amount than it did previously, I have not reduced positions just added but that makes no sense that the software says a different price from yesterday? @TDAmeritrade @thinkorswim
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khaled Hatab 🇰🇼
(@khhatab85) reported
@TDAmeritrade @thinkorswim Today the platform has some slowness, is there a problem with it?
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Gary
(@Rototrader) reported
@TDAmeritrade I need someone to call me ASAP. you've closed all your branches and your hold times are stupid long. Multi 6 figure account. I mean it, someone better call me in 24 hours or all of my money is gone. this is bullshit. DM me for phone number.
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Steven Hewett
(@HFHempFarms) reported
@TDAmeritrade There doesn't seem to be anything you or anyone else can do "its policy and we can't change that" unless you actually can, don't offer help. Listen tda if I buy something at a price I KNOW WHAT MY PRICE IS. NOW WHEN YOU GO AND CHANGE IT. I LOSE MONEY TRYING TO CHASE MY COST
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Orange Man Bad
(@xmasboyvt) reported
Hey @CharlesSchwab I’m about to be a customer because you bought @TDAmeritrade - I am not ok helping to fund the #Insurrection2021. Will you be asking #TraitorHawley to return your contributions?
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MortyTrade.pe
(@mortytrade) reported
@TDAmeritrade I tried sending an email to your support team @TDANetwork it would be nice to have a status on my account 😔
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Jumby
(@JumbyLife) reported
@TDAmeritrade @thinkorswim Is your site down ?
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Gemini
(@sos99661304) reported
@TDAmeritrade I’ve tried to contact via Twitter direct message, apple message to help me sort things out but each time the chatbot reply and didn’t understand to answer and also I tried to call but I can’t. I’m from SA so how can I call you.
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Torn Öberg
(@tornoberg) reported
@TDAmeritrade @Fidelity I’m not going to tell you how much $ I have with TD, but it’s a significant enough sum that I should be getting better service then what I’ve described in these tweets. Pass all of this along to your superiors.
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Nando
(@nandolara__) reported
What the hell @TDAmeritrade @TDANetwork I’ve been waiting on customer service since market open!!! #CustomerService #trade #investing