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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (55%)
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Trading platform (36%)
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Withdrawals (9%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rancho Cucamonga |
Login | |
| De Soto |
Trading platform | |
 Calgary |
Login | |
| Denver |
Login | |
| Sacramento |
Login | |
| Aliso Viejo |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Sophia✨
(@sophia_edens8) reported
@TDAmeritrade Is there a reason my ROTH IRA account is unable to let me log in? I’m using correct user and password…my app signed me out and I went to web browser and the “login request timed out.” Can you explain?
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Rajesh Poola S
(@rajesh_poola) reported
@TDAmeritrade Did all of those and I use chrome as my browser still have the same issue Have reached out to TD Ameritrade help desk twice on this issue and have registered complain yet the provlem still persists
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Taylor Kurtz
(@RealTaylorKurtz) reported
@TDAmeritrade I'll elaborate. On a 5+ step signup process, I decided I wasn't interested in a product on step 3 only to learn @TDAmeritrade had already committed me to a $6000 deposit on step 2. Oh and they can't reverse it. Follow that up with absolutely horrific customer service. Terrible
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D🚀🌕💎✊🏽🦍
(@D92837946) reported
@TDAmeritrade Did you take customer’s money without buy them their shares? Is that why your finding if difficult to DRS transfer?
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💎Jaime.Blue💎
(@bbymae) reported
@PTradeaway @Cryptopia33 @TDAmeritrade Seems like that lawsuit is going really well for them so far regarding the halt on buying in Jan. I guess we'll have to see if they want to **** around and start a whole new set of litigation. Lol ******* hope not!
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Bobby
(@Donboblo) reported
@Cryptopia33 @jteta12 @TDAmeritrade Other people have had this issue because one thing they bought was using a lil margin and they can't transfer margin. It was an easy fix. We need the details on this.
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Atticus
(@compressionSQ) reported
@TDAmeritrade The 23 year olds at the help desk were not much help.
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Joey B
(@JoeyBarbi3ri) reported
from
Boston, Massachusetts
@TUNA625 @TDAmeritrade Ok, my company has some facilities down there. Lets talk this week bud, I would LOVE to help you.
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Taylor Kurtz
(@RealTaylorKurtz) reported
@TDAmeritrade I've called that number 6+ times today. Hours on the phone. How about you ask for my number and call and tell me how you're going to fix the issue? I'm out 6k until God knows when, all thanks to @TDAmeritrade. Shameful and TERRIBLE business. I truly feel robbed and disrespected.
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Miss Deplorable 🗣
(@Miss_Deplorable) reported
Is anyone else having issues with their @TDAmeritrade and ToS lagging way further behind than usual? I have a few stocks that are just grey and not moving one way or another, but if I look on Trading View, they’re completely active. I’ve lost over $5k this morning over it 😤
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Katie
(@Thoughts_NJ) reported
For anyone having issues buying $zicx with @etrade you can call and place your order over the phone (they waived the fee for me) Since it just recently became pink current the change is still being processed. No problems buying online via @TDAmeritrade
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Kay Enne
(@kay_enne) reported
@Mi1esDeiSum At this point I’m really tempted to just keep buying individual shares of $GME from @TDAmeritrade to keep transferring over to Fidelity just to **** with them lol
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George Moran
(@GeorgeMoran_) reported
@TDAmeritrade I am having the hardest time trying to track down a wire. I sent the wire from my bank on Oct 13 from my capital one account and it was received and accepted by Ameritrade on the same day. Due to my Individual account being closed the funds never made to my accoun
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Krystyl Supply
(@Jim_Cramer_Fax) reported
@xxaparxx @GaryGensler I heard that @TDAmeritrade was taking peoples’ money but not buying their shares of $GME, which caused them to literally not even be participating in the stock market. I heard they did this in the hopes that the stock would go down (it wont) and they’d be able to…
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7 Costanza
(@100Fuegos_) reported
@TDAmeritrade my account shows a glitch.
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𝓛𝓪𝓾𝓻𝓪 '𝓜𝓪𝓭 𝓔𝔂𝓮' 𝓜𝓪𝓬 𝓥𝓮𝓷𝓸𝓶𝓸𝓾𝓼
(@evislupeRaruaL) reported
@TDAmeritrade Saying ‘yes’ to this would surely cause the slow, withering death of my wretched soul, and that's just not acceptable.
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beingboring
(@beingboring68) reported
@TDAmeritrade Still waiting for you to DRS my shares. Why does the timeframe keep changing and why is it taking 4 days to response to a msg? Once this transfer goes through (if you ever do it), I'm moving to @Fidelity - Why are you slow rolling this DRS request?
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SimpleLogic
(@SimpleLogic74) reported
@Cryptopia33 @TDAmeritrade It’s not a problem. I don’t intend to sell my “meme” shares in Computershare. I have shares spread across a few brokerages and with my financial advisor anyway. As for ComputerShare I’ve had an account for many years since rhey were the transfer agent for a previous employer.
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J🅰️son 🅰️d🅰️ir 🌐💎🥜
(@MrJasonAdair) reported
My uncle got in $prog at 1.4 had a stop loss today on at @TDAmeritrade at 1.94… said it got triggered at 2.06? Wtf is that?
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Old Man To My Kids
(@weirbarra) reported
@TDAmeritrade I just changed my phone and the Authenticator app can’t work anymore and I can’t log in into my account. Can someone help?
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#BOONDOCKQUEENofSHIBA
(@lfchandler1) reported
@Miss_Deplorable @TDAmeritrade i am having a little trouble, but seems to have resolved.. i actually the opposite with $OLB on tradingview... it always seems to happen
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Ladyface II: HODL 💎
(@LadyfaceI) reported
I'm not on a vpn right now and am in the US, but on @TDAmeritrade sections of my positions page are in Chinese. On the phone with them now... Okay, tech support said it was a cache/cookies issue and that everything is okay. Anyone ever have this happen? #AMC
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Tall Seller
(@TallSeller) reported
Where is Daniel Chan’s $LSPD DOWNGRADE @TDAmeritrade, if “There is risk that the Payments business’ growth is negatively affected as consumers divert spending back to physical stores and hospitality services”. Isn’t $LSPD & their ecwid’s low quality e-comm solutions at risk then?
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Zhanae
(@InvestorZha) reported
Ok. I’m over E*Trade. @etrade keep on messing up my deposits and I’m trying to stack more $TGGI while it’s on sale. Customer Service SUCK, and no option to live chat. I’m moving everything to @TDAmeritrade 👻🤝
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Shawn Carr
(@IrishBulll) reported
@JoeyBarbi3ri @TDAmeritrade 300 thousand million wtf
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Symbol Stock Alerts
(@symbolalerts) reported
@TDAmeritrade We’re here to help you trade! 🚀
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Taylor Kurtz
(@RealTaylorKurtz) reported
@TDAmeritrade I spent almost 5 hours dealing with something that I intended to spend 5 minutes on and genuinely feel I was duped. Which is not a good feeling. My experience with @TDAmeritrade was a horrible experience that eliminated 100% of the good faith built over the years. TERRIBLE time
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Patrick Hilbert
(@pyro126) reported
@Richard80334845 @TDAmeritrade Same thing happened to me few weeks back someone on here recommend @legittoolz he help me recover my locked account In 30mins. His an expert
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Taylor Kurtz
(@RealTaylorKurtz) reported
I can confidently say I had the single worst experience I've had with ANY company, in my entire life, today with @TDAmeritrade Years of business together ruined and a trust level at 0. I've never felt genuinely mislead, robbed and so disrespected by a single company.
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Risk Adjusted
(@risk_adjusted) reported
@TDAmeritrade Your 2 factor text system has been broken for 2 days, but texts from Etrade work just fine