TD Ameritrade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

• Login (50%)
• Trading platform (50%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Trading platform	9 days ago
Farmington	Login	3 months ago
Nashville	Login	6 months ago
Brooklyn	Login	7 months ago
Chicago	Login	8 months ago
Klamath Falls	Website	8 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rosebudd The King (@Rosebuddtheking) reported 5 minutes ago

  @IBKR is totally broken right now, option chains aren't working. Can't open, can't exit trades. If you had overnight positions from last week, you just better pray Market doesn't do anything crazy. If only @TDAmeritrade had Fills outside market hours ... #IBKR

• 
  Michael Webster (@MichaelWSpike) reported 5 minutes ago

  @TDAmeritrade your @thinkorswim App is broken right now Anytime I click on "positions" the app fails I get I'm not having a great week, but you at least have to let me see this ****

• 
  Ben Young (@Candyman_Young) reported 7 minutes ago

  @TDAmeritrade Anyone else having issues with the app today??

• 
  John Robillard (@johnnyfloorguy) reported 9 minutes ago

  A 25 year customer of @TDBank_US A 20 year customer of @Tdameritrade treated like dogshit. I guess being crooks is en vogue in banking all the way around. @AlderLaneEggs should dive into this pile of dogshit too Theres nefarious behavior at this one too

• 
  opd (@opd6799) reported 9 minutes ago

  @TDAmeritrade You have done nothing to help me over the phone, in dm, or on here. You just reply to make it look like you care. I think any current or potential customers need to know how you treat your customers.

• 
  Derrick Andrews (@DerrickLAndrews) reported 14 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.

• 
  Dexter (@DayTraderDex) reported 15 minutes ago

  Been trading on ToS for 2 months... this is strike #2 already @thinkorswim @TDAmeritrade @CharlesSchwab Feel like I'll be switching platforms again soon. Fix your ****.

• 
  ~Nick (@GoAndDo1037) reported 17 minutes ago

  @TDAmeritrade @TheVineetKhanna You cannot even directly answer a customer question. That is pretty pathetic.

• 
  Elaiwso (@elaiwso) reported 20 minutes ago

  Been having a lot of issues with td ameritrade @TDAmeritrade lately, anyone else?

• 
  Gornagraphic (@gornagraphic) reported 20 minutes ago

  @Emmonspired @TDAmeritrade I mean look at FRC. Should be headed down 80% today based on recent news drops.

• 
  Dan (@Emmonspired) reported 21 minutes ago

  @TDAmeritrade Nice automated response. Sit on hold for another hour to be told what i literally told you? It's a system wide issue. You should call your own team.

• 
  RybeccaSmith (@RybeccaSmith33) reported 22 minutes ago

  @TDAmeritrade @ThomasP1976 Why Ameritrade apps is not working?

• 
  David98 (@twittmypants) reported 26 minutes ago

  @TDAmeritrade is there issues with the app?

• 
  Just_Ace (@Trying2Ace) reported 27 minutes ago

  @TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!

• 
  Popcorn89 👩🏼‍💻📚📈📉📊📓 (@Popcorn898) reported 28 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim agree. same problem. WTF

• 
  Jeff Vietri (@jeffvietri) reported 29 minutes ago

  @trader_bearded @TDAmeritrade @thinkorswim are you working on this issue? Pretty dangerous for your users.

• 
  elko (@KOMANDERELR7) reported 30 minutes ago

  **** y’all @TDAmeritrade You guys sell my contracts at 1.95 when I had a STOP at 1.10… the contracts were at 3.20 at the moment y’all sold it 🖕

• 
  Mani (@Mani29041652) reported 31 minutes ago

  @Realized_Gains @TDAmeritrade same issue

• 
  Percy Johnson (@PercyJJ10348969) reported 41 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Joshua (@Iucidtrades) reported 42 minutes ago

  @AmyArial Well you're not paying for your execution, so it'll be similar to Webull. But Webull has been giving me more issues than normal and I've always preferred @TDAmeritrade customer service and platform overall.

• 
  Percy Johnson (@PercyJJ10348969) reported 44 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Buccaneer Ja (@BuccaneerJa) reported 45 minutes ago

  Imagine if @TDAmeritrade just shut down midday. Yeah, it won't. But completely ok for @coinbase advanced trading to be completely inoperable.

• 
  Island Life (@galaxy_orion) reported 45 minutes ago

  @TDAmeritrade @CharlesSchwab DON'T Move your MONEY here, it will be FROZEN. Deposited $75K on path to move $500K. Cannot trade because every time you move in "NEW MONEY" it freezes the ACCOUNT. Confirmed this with Help Desk. Reversing course and withdrawing. INSANE!!! Was divesting after SVB. INSANE!

• 
  Percy Johnson (@PercyJJ10348969) reported 47 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Joseph (@786fib) reported 47 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim TOS is awesome when it works correctly and total dog **** when it doesnt. Most issues are first 30 minutes of trading. I go calling the helpdesk and as always didnt see anything wrong. Their PFOF any broker that participates in PFOF you will see these types of issues.

• 
  Farmer (@FarmerTomch) reported 47 minutes ago

  Anyone have trouble with @TDAmeritrade latley ?Not showing withdrawals pending on either end

• 
  Stephenmrussell4 (@Stephenmrussel2) reported 49 minutes ago

  @NickLeeson11 @TDAmeritrade I seen someone yesterday had a 7.9 billion cap... I guess if you multiply 7.9x1.05 it equals 8.30... They are using the same data multiple days and it means that the amount of shares is reported wrong. We have a serious issue with repothication.

• 
  Percy Johnson (@PercyJJ10348969) reported 51 minutes ago

  Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

• 
  Richard (@Laughabit101) reported 51 minutes ago

  @satymahajan @TDAmeritrade @thinkorswim Oh damn. I'm on TOS

• 
  DotNetExpert (@DotNetExpert007) reported 60 minutes ago

  @TDAmeritrade @Dowjonesing TD, what about your customers still using older phones that don't support an Android 9 update?? We didn't even get a notice this Major Change was coming... Wow!