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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (62%)
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Trading platform (28%)
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Website (10%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Website | |
| High Point |
Trading platform | |
| Youngstown |
Website | |
| Fort Worth |
Trading platform | |
| Oklahoma City |
Trading platform | |
| Boardman |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Steven
(@stev3c) reported
@satymahajan @TDAmeritrade @thinkorswim Dude.....me too. I placed an spx trade above a certain level..and it was nowhere near it. A few seconds later I decided to cancel it. the market went down and like 10 mins later I heard a ding. Indicating an order has been filled..the same order I cancelled.
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CheetahPSG
(@CheetahPsg) reported
@satymahajan @TDAmeritrade @thinkorswim I've experienced some similar issues with TOS in the past. Remember during a heavy Covid recovery day that I entered a trade and wound up with frozen charts, a severely lagging silicone life form AT, and eventually a BLANK screen while still in the trade.
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NICOLE ZOQUIER
(@ZoquierNicole) reported
@TDAmeritrade What is going on with Think or Swim? I was in a position - and couldn't close it - then when I went to flatten it it created a short position. I flattened again - and it made a short position 5X my original long position WTF. THIS IS VERY DANGEROUS. WTF.
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Charles U Farley
(@hestheman1) reported
@TDAmeritrade @CharlesSchwab Why is ameritrade down?
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Richard
(@Laughabit101) reported
@satymahajan @TDAmeritrade @thinkorswim Oh damn. I'm on TOS
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Mani
(@Mani29041652) reported
@Realized_Gains @TDAmeritrade same issue
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Castellanos +15000 NL MVP
(@OsideJawn420) reported
@satymahajan @TDAmeritrade @thinkorswim I had to re download TOS, I had this issue yesterday. It fixed it
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Batman_1337
(@batman_1337) reported
@satymahajan @TDAmeritrade @thinkorswim Had similar issues, was a nightmare closing out the positions
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Joseph
(@786fib) reported
@satymahajan @TDAmeritrade @thinkorswim TOS is awesome when it works correctly and total dog **** when it doesnt. Most issues are first 30 minutes of trading. I go calling the helpdesk and as always didnt see anything wrong. Their PFOF any broker that participates in PFOF you will see these types of issues.
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Kevern Spurlin
(@kaspurlin) reported
Oh look, the ORCC DRIP happened in my account, time to pull back in the same day. Every. Damn. Time. Suspicious? Yep. @TDAmeritrade Wtf is up with a mid-day trade?
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BulletToothTony (Parody)
(@ToofTony) reported
@tradeandfade @TDAmeritrade WTF??? I'm suing!
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Weever
(@xWEEVERx) reported
@TDAmeritrade ToS not working correct, website down
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Never Tweet
(@BN_nevertweet) reported
@Realized_Gains @TDAmeritrade Same thing for me. No idea if I even have a position or not as notifications are delayed 5 minutes. Couldn't seem to flatten either as I got an error on that. No one answering support chat either.
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Stacy Goodwin
(@StacyGoodwin22) reported
@TDAmeritrade Why is the website down? I cannot access my funds. Asking for a friend 🤷
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Eric J
(@TheRealEJones) reported
@satymahajan @TDAmeritrade @thinkorswim Yeah. If it wasn't for ease of use and already on... I would move. Terrible terrible executions past 2-3 months.
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elko
(@KOMANDERELR7) reported
**** y’all @TDAmeritrade You guys sell my contracts at 1.95 when I had a STOP at 1.10… the contracts were at 3.20 at the moment y’all sold it 🖕
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Art E
(@ArtE96899797) reported
@TDAmeritrade are you having issues again?wth is going on?
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Popcorn89 👩🏼💻📚📈📉📊📓
(@Popcorn898) reported
@satymahajan @TDAmeritrade @thinkorswim agree. same problem. WTF
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Drizzt
(@Drizzt_Urde) reported
@TDAmeritrade @CharlesSchwab Why are the platforms down.... Can't sell out of positions... Losing money..... Forget Charles Schwab
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Pmoney
(@easytrades2) reported
@TDAmeritrade yo what's up with this order glitch on TOS, orders doesn't show its being filled but on back end it is. Ended up with triple the amount of size I wanted and had no idea until 10 minutes later
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Jeff Vietri
(@jeffvietri) reported
@trader_bearded @TDAmeritrade @thinkorswim are you working on this issue? Pretty dangerous for your users.
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Kamiburger
(@MSabalburo) reported
@satymahajan @TDAmeritrade @thinkorswim If you had any issues, they credited my acc. So as I was unhappy it happened, I was happy with the customer service
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Meyers
(@meyers_oh) reported
@satymahajan @TDAmeritrade @thinkorswim Fidelity was bugging out with my fills all morning. Made it out but damn.
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Hector Lopez
(@hlopez_) reported
Hey @TDAmeritrade TOS is not showing positions and I had to attempt to close positions due to your issue.
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Dexter
(@DayTraderDex) reported
Been trading on ToS for 2 months... this is strike #2 already @thinkorswim @TDAmeritrade @CharlesSchwab Feel like I'll be switching platforms again soon. Fix your ****.
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Cass
(@topxxgun) reported
@TDAmeritrade Where smart investors aren’t considered unless investors unless they have 25k or more. I’m just starting out and need help.
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Derrick Andrews
(@DerrickLAndrews) reported
@satymahajan @TDAmeritrade @thinkorswim I had the same problem today, all the sudden and order I canceled off because it said it didn’t fill showed up 10 minutes later. Then I couldn’t cancel it off. Starting to think it might be time for a better order execution system.
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Solid
(@solidasarock77) reported
@satymahajan @TDAmeritrade @thinkorswim Yup Its bad
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Ralph 🏳️🌈
(@_iralph) reported
@TDAmeritrade Facing some issue with login pls helpppppppppp
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Lost Soul
(@lostsoulty) reported
@satymahajan @TDAmeritrade @thinkorswim Was this at open? I had the same issue… 😡