TD Ameritrade

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

TD Ameritrade Outage Chart 01/17/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by TD Ameritrade users through our website.

  1. Login (57%)

    Login (57%)

  2. Website (29%)

    Website (29%)

  3. Trading platform (14%)

    Trading platform (14%)

Live Outage Map

The most recent TD Ameritrade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNashville Login
United StatesBrooklyn Login
United StatesChicago Login
United StatesKlamath Falls Website
United StatesKlamath Falls Website
United StatesChicago Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnSalutare John Salutare (@JohnSalutare) reported

    @TDAmeritrade that’s the worst customer service I’ve ever experienced there had to be better option to help you customers no wonder everyone tells me to switch to @etrade

  • Giacobbo30 Geo (@Giacobbo30) reported

    @TDAmeritrade worse service.. I deposit money over the weekend and it’s still not cleared?? Try and call wait time is 2 hours +

  • JohnSalutare John Salutare (@JohnSalutare) reported

    @TDAmeritrade your chat customer service is just as bad as all the rust

  • JMoney_TTG JMoney📈 (@JMoney_TTG) reported

    So @TDAmeritrade I try to market into a stock, it just sits on my screen for 10 seconds...I click cancel it disappears...20 seconds later I’m on another stock and I get an alert I filled that original canceled one????? Wtf

  • _4O ɹnoɟ 🏁 (@_4O) reported

    @TDAmeritrade customer service is the worse wtf

  • NovaShopUSA NovaShopUSA. (@NovaShopUSA) reported

    @CharlesSchwab You think it's ok to have 2 hour waiting times to reach customer service at @TDAmeritrade? I waited 2 hours yesterday, and 1 hour today.

  • SmallTimerTrade OptionsTrader (@SmallTimerTrade) reported

    @TDAmeritrade @thinkorswim Fix your bullshit platform, you guys are stealing my money. I place a trade and it doesnt get fillled on screen, 5mins later order gets filled on down candle. Then i place a market order and doesnt get filled till price shoots all the way. Stop stealing my $$ I hope SEC looks in

  • fleaglesfan11 Brady (@fleaglesfan11) reported

    @TDAmeritrade all I want to do is invest my money but your preventing me from doing that. Your customer service is horrible.

  • Tracyhasthe411 Tracy (@Tracyhasthe411) reported

    Horrible service, 2 hour wait times for customer service. ACH takes 14 days to hit your account. Just horrible! Find other platforms to trade on! Robinhood , tastyworks etc. get out why you can!!@TDAmeritrade

  • JohnSalutare John Salutare (@JohnSalutare) reported

    @TDAmeritrade customer service agent please help me

  • selway151 josh selway (@selway151) reported

    @TDAmeritrade your app never works, not sure if that’s something you want to fix or not

  • meat1079 meat1079 (@meat1079) reported

    @TDAmeritrade it's a stupid bot. i want to talk to a HUMAN. i have a simple question

  • AdamBeltonTCC Adam Belton (@AdamBeltonTCC) reported

    Damn @TDAmeritrade how long does it take to complete a deposit. I'm missing out on this money smh

  • Sparkzgotheat G'Sparkz (@Sparkzgotheat) reported

    @TDAmeritrade why is it, that your customer service phone line always over an hour in length ? #.INeedAssistancePlease

  • jakesnyder35 Jake Snyder (@jakesnyder35) reported

    @Giacobbo30 @TDAmeritrade @etrade help this man out

  • Zorzzzz Steve Z (@Zorzzzz) reported

    @TDAmeritrade you might have the worst customer service in history

  • ZenMasterFlash4 ZenMasterFlash (@ZenMasterFlash4) reported

    Is anyone else having issues with Level 2 on @TDAmeritrade #tdameritrade

  • IMAGNDAT1 IMAGNDAT (@IMAGNDAT1) reported

    @TDAmeritrade worst customer service, been on hold for over 1.5 hrs, just to get an answer why if my purchase history shows X amount purchased at X amount, why does my cost/share different?

  • FooSoul SoulFoo (@FooSoul) reported

    @MuzLM_Trader @TDAmeritrade Dont do it.. TDA is worse for platform stability than even RH

  • 5heartrating Jean Marie Oshima (@5heartrating) reported

    @TDAmeritrade a 1 1/2 hour wait time to speak to customer support on a major brokerage platform is unacceptable. Hire more people!

  • meat1079 meat1079 (@meat1079) reported

    @TDAmeritrade 2 hour wait, go **** yourself

  • xrobertcmx Robert (@xrobertcmx) reported

    @TDAmeritrade how about fixing the hold time. I moved my account to TD Ameritrade and it was botched. Now, I can't reach anyone to help fix your mess.

  • RobeytheRobot Robey the Robot (@RobeytheRobot) reported

    @LoaderSpring @TDAmeritrade My cash is being slow to clear

  • MrTrudeau1987 Matthew Trudeau (@MrTrudeau1987) reported

    @TDAmeritrade I love that I can never log in when the ******* market is open, wtf is wrong with your ******* app, and no I'm not gonna sit on hold for 90 mins to call and talk to a person FIX YOUR ******* ****

  • Air_Justin Det. James Carter (@Air_Justin) reported

    @TDAmeritrade i need help

  • 1000DOLLARSUSHI lake city quiet pills (@1000DOLLARSUSHI) reported

    @TDAmeritrade I think my son changed all my app settings to red. How fix?

  • JunaidA66989436 Junaid A. (@JunaidA66989436) reported

    @TDAmeritrade Are you still having issues? Trades are real laggy today as well. I’m just trying to make sure it’s not my cell phone. Do I need to upgrade to 5G? 3G used to be ok with this platform I remember.

  • MannnMoney Money Mannn (@MannnMoney) reported

    @TDAmeritrade Why restrict people from selling covered calls. That makes no sense. We own the damn stock.

  • JohnSalutare John Salutare (@JohnSalutare) reported

    @TDAmeritrade I can’t access my account and your customer service via email says I have to speak to someone and there’s a 1.5 hour wait??? Com on!!!!

  • brandonpanks Panks (@brandonpanks) reported

    @TDAmeritrade yo when will you “accept” my funds I deposited last week so I can get my stocks? I left Robinhood for you and youre making me lose more by letting the stocks rise and not get in on it. Deposited last Friday. Wtf