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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Connor Sorenson
(@ConnorSorenson) reported
@TDAmeritrade hi, I initiated an ACH transfer but it doesn’t show the balance changing (and also can’t place stock orders). Looking at the website it looks like I should be able to, can someone help me solve this
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GenArt7
(@artist_genuine) reported
Anyone else having issues accessing their @TDAmeritrade account? No access to positions, balances, etc. Very concerning. #tdameritrade
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WickedGypsyTricks
(@GypsyWicked) reported
@TDAmeritrade @DukeDiligence Hi, TDA, how can we be sure that it isn't a problem of you guys not really having purchased shares for us? How hard is it to type in account numbers to send them over manually? This looks like we don't really own any shares and now your backlog is that you guys have to buy them..
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Praveen G S
(@Siddavarapu) reported
@TDAmeritrade Thank you I just reached out customer service rep about the same question and submitted an application for options trading 👍:-) ..
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M
(@MarkosC8) reported
@TDAmeritrade @DukeDiligence Sounds like **** service to me.
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jryan
(@jjfade23) reported
@TDAmeritrade Mmmmm everyone I know says they come in slow way to slow
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Ugly Kid Joel
(@JoelBrews) reported
@TDAmeritrade I bought shares at 2.25 yesterday and today it says my average share price is 2.86, a price this stock hasn't seen in some time. Wtf is going on?
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Sheezy
(@Financier25) reported
@TDAmeritrade hi, I’m trying to place a trade and am getting the message that I need a close order for a foreign etf, can you help?
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Alnaserchildreen
(@Alnaserchildre1) reported
@TDAmeritrade hello I change my mobile number and I can not login in my account
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Adam Rall
(@AdamRRall) reported
@jus10castelli @TDAmeritrade @altruist Been really slow on our end as well. Since the acquisition, hold times have increased, paperwork is taking a week+ to be processed where it used to be 2 days - we're also considering Altruist and a couple others.
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The Duke
(@DukeDiligence) reported
@TDAmeritrade wtf w this? Should be 3-5 biz days. Get it done. You sold me shares. If I own them, should be easy as pie 🥧
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Name cannot be blank
(@NICKRITZER) reported
@TDAmeritrade It looks like in the drop down menu i can still make a purchase of it though, wouldnt it be good to have upcoming OTC listings as well?
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NostraStockus
(@StockoTrading) reported
@TDAmeritrade Thanks, I just wanted to make sure it was a known issue and not something on my end.
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jryan
(@jjfade23) reported
@TDAmeritrade plesse fix your price alerts !! A stock touched my alert level and you send me the alert 20 min later totally useless!!
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We Live to (Onramp) CFO
(@WeLivetoServe) reported
@jus10castelli @TDAmeritrade @altruist If only there was some technical innovation that could help fix this… 🤔
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Carter Shaffer
(@cartershaffer66) reported
@jus10castelli @TDAmeritrade @altruist I’m with Schwab and it’s now October 12th and I still can’t bill my quarterly fees because of a glitch they told me was effecting “lots of other firms”
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Ferengi Trader (David Waddell)
(@acquirelatinum) reported
Yo... @TDAmeritrade I love y'all, but the alerts (lack of) function is giving me some heartburn. Any tips? I noticed that what shows in my TD mobile app vs TOS app are different. TOS is showing stuff from two years ago as being still active. Maybe cleaning that up would help?
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Kentucky Patriot 🗣
(@KentuckyPatrio2) reported
Don't use @TDAmeritrade ! Apparently when their system messes up, you are on the hook. Their error could potentially cost me thousands, but they're going to credit my account $150 - so all is good, right?
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GenArt7
(@artist_genuine) reported
Anyone else having issues with their @TDAmeritrade account? Not being able to access positions, balances, etc?
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Joe LaBianca
(@strongisland33) reported
@TDAmeritrade what’s the problem with creating alerts? 2 days in a row in which you can’t set any new alerts
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SimpleLogic
(@SimpleLogic74) reported
@TDAmeritrade @DukeDiligence TDA is a joke. They won’t address what they are doing to fix the massive wait times. I went the Fidelity route like many and then transferred into CS all in a few days.
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alvaro
(@amalo60) reported
@TDAmeritrade hello my name is Alvaro Sanchez Malo, I forgot my user ID and my password of my count. I need Your support for recovery both. Thanks
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JAC’s Shack 👻
(@JACStradnShack) reported
Hey @TDAmeritrade, I am not able to set alerts from the app. Any known issue going on?
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NostraStockus
(@StockoTrading) reported
@TDAmeritrade is something wrong with alerts this is the second day in a row I just get error pop up
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Burk7000
(@burk7000) reported
@TDAmeritrade @strongisland33 This issue has not been corrected
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Kurtis
(@Kurtis80378210) reported
@TDAmeritrade @bott_q Same with issue with Etrade as well. @etrade please update news when possible.
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chris
(@mmrchristopherb) reported
So why is the stock market open on Columbus Day but yet the brokerages don’t settle trades today? Now I have to wait another day to trade because my trades from Friday didn’t settle? Wtf. #etrade @etrade @TDAmeritrade #td
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Joe LaBianca
(@strongisland33) reported
@TDAmeritrade I am using an apple 12 pro phone. Same issue.
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Manish Khatta
(@ManishKhatta) reported
@jus10castelli @TDAmeritrade @altruist It’s horrendous right now. We are taking so much heat from clients but all we can do is relay the message. Service, turnaround times, random NIGO’s. We are also 7-10 business days for cashiering.
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Michael H. Baker, CFP®, CIMA®
(@MichaelHBaker) reported
@jus10castelli @TDAmeritrade @altruist It’s pretty bad