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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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PerriPonders
(@PerriPonders) reported
@TDAmeritrade @ninjaskrzypek Except today when your "software glitch" ****** people over in pre market.
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Steve Fredz
(@Steve_Fredz) reported
@TDAmeritrade @TDAmeritrade if your company would just execute my orders, this wouldn't be such a "changing market" for us. What is @TDAmeritrade doing about this issue? Our orders aren't getting filled, yet trading volume is in the hundred million, and more!
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Joe ♨
(@ajoenamedjoe) reported
@WebullGlobal 4 weeks, still not resolved. Support told me there's no ETA. This is kind of important information Webull I'm not sure why this is taking so long. Not gonna lie, if @TDAmeritrade didn't have their $0.65 options contract fee I'd be moving my options trading to their platform.
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ابو فيصل
(@chart1140) reported
@TDAmeritrade I am from outside the United States. You open a new account. But I didn’t receive four numbers from you, what is the solution? I can not speak English
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R
(@Lucy3370) reported
@TDAmeritrade anyone having Issues getting PM trades done on td ameritrade. Orders marked for extended hours not getting executed
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BigOmoves
(@BigOmoves) reported
@TDAmeritrade That should be made up by tos. Because I did it to show the problem. Again it was up and green. And by time it filled on my end. And I got out it was doen 15.00.
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PerriPonders
(@PerriPonders) reported
@TDAmeritrade @CoolcatReport **** you, took me near an HOUR to talk to someone and basically you are going to just **** everyone over. oopsie, software glitch. Yeah, **** you.
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Carter
(@Katslod732) reported
Nice @thinkorswim @TDAmeritrade @TDANetwork now your apps just aren’t filling any buy or sell orders at all, what the hell is going on over there? How many times can you be down?
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Ronald Aloisio
(@AloisioRonald) reported
@TDAmeritrade Hello. Are you having any issues with your network? I cannot log in today and get a message to Try Again Later.
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BigOmoves
(@BigOmoves) reported
@TDAmeritrade 4 hours of being on support and it was a circle. How they expect me to close an order when it shows loading is beyond me? Then they said it filled instantly. How was I to know. Then it filled several min later. I got in LMT. Time I entered to close was 20 min. I would’ve been
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SW
(@Real_Nafets) reported
@TDAmeritrade won't let me withdraw MY money from MY account. No, funds don't need to settle, no I didn't just make a sale, nope...it just says too bad, try later. **** YOU, TD Ameritrade
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PerriPonders
(@PerriPonders) reported
@TDAmeritrade @StockExpert3 How about the people you ****** OVER this morning with your "glitch" where you could not sell stocks in PM?
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TerribleTrader
(@GodAwfulTrader) reported
@TDAmeritrade why are my orders not filling?? Anyone else having this problem?
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PerriPonders
(@PerriPonders) reported
@Thuwaizh @TDAmeritrade I advise you take all your money from @TDAmeritrade and put it somewhere else, their service is the worst on the planet.
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PerriPonders
(@PerriPonders) reported
@Lucy3370 @TDAmeritrade They ****** everyone over but hey, they pull this kind of **** every 2 to 3 months. And it is always "oopsie, software glitch".
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Gustavo Carvalho
(@gcarvalho777) reported
What's happening @TDAmeritrade with TD Ameritrade Developer's socket service? Everytime: Received: '{"notify":[{"heartbeat":"1618244151433"}]}'
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Chuck
(@chazmania37) reported
@InteriorFoliage @TDAmeritrade @dhingdongbang Interesting. Sounds like if you got your warrants released to the TA, at some point a chill was put on the warrants due to an issue. Now, we can only guess as to what those issues are.
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R
(@Lucy3370) reported
wow @TDAmeritrade has their bases covered (sarcasm) u can't get ur PM orders executed. It takes 30 min wait to speak with them & u can't get online live person till 8am well done TD Ameritrade. Customer focused (sarcasm)
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Antonio Johnson Show
(@AJohnsonShow) reported
Looks like @TDAmeritrade is not executing orders this morning. Is this an issue for anyone this morning?
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StockExpert
(@StockExpert3) reported
@TDAmeritrade Your system is not working you place buy or sell orders in premarket this morning and they are not working at all not being filled please fix ASAP
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BigOmoves
(@BigOmoves) reported
@TDAmeritrade I have a discord w/ 1,000 people. Not that many but several had same problems at same time. And you guys said ther was no delay. Lol. Ok?? Can u tell me why this happened 7pm 12/31/1969. U dont need my account to answer this. Y’all know what the prob is. You don’t wanna admitfau
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ScottFlorida
(@ScottFlorida4) reported
@TDAmeritrade Anyone having problems with @thinkorswim completing orders this morning? Nothing is going thru. It gets stuck in open oreders. I am glad I noticed or I would have a few sitting there without knowing. WTH
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BigOmoves
(@BigOmoves) reported
@TDAmeritrade This picture was taken yesterday morning. I can usually get in and out instantly. Not yesterday. Problem is. This is not first time. TOS expects me to record my buy and sell times. That’s insane. So I can prove when I buy. But if I can’t close an order because it’s spinning
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PerriPonders
(@PerriPonders) reported
So piece of **** @TDAmeritrade this morning lets you BUY stocks but they won't let you sell, they said for some reason a "glitch" where sell orders won't go through. How scammy is that?
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Michael
(@mikemikemikeg95) reported
@TDAmeritrade chart is stuck doesn’t update wtf?
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PerriPonders
(@PerriPonders) reported
@JasonWangler @TDAmeritrade I advise everyone to shitcan @TDAmeritrade they are the absolute worst, software goes down all the time, they lock you out of trading and then are all "oopsie".
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Piers Denney
(@PiersDenney) reported
@TDAmeritrade the Movers section of your iPad app never works. Fails to load data. It’s been broken for months....
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mixellea
(@mixellea2) reported
@TDAmeritrade I need help on creating my account
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Kevin Kennedy
(@CoolcatReport) reported
DownDetector reports: "User reports indicate possible problems at TD Ameritrade." No ****, @TDAmeritrade. I did get one sell order filled on @PT after putting it in a few times. Sheesh.
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BigOmoves
(@BigOmoves) reported
@TDAmeritrade The order. Then an additional 10-12 min goes by before it closes. Your guys say it goes through instantly which is a lie. Because. LMT wouldn’t have been down 190. It would’ve been down a lot less. Because 12-14 min went bug before closing. And really lmt loss should be on you