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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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rps
(@rpaulseymour) reported
@TDAmeritrade That's not there in your "Next Gen Platform" message center. So... it should be a setting that works for every reply. Please, have them fix this.
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TraderChabe
(@ChabeTrader) reported
@TDAmeritrade should be transparent and explain really what happened to account balances disappearing money this weekend (aside from laggy, crappy unreliable service). I love @TDAmeritrade but I am really starting to hate it. How can I trust my millions to u?
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ToddRowe1974
(@TRowe1974) reported
@JoeRazorback @TDAmeritrade Mine just got fixed.. considering it was $2.7 million off maybe they are going largest error to smallest
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Rajath HP
(@rajathhp) reported
@TDAmeritrade @WaltBettinger Hello, I am re-writing for the TD Ameritrade regulatory office and office of the CEO to take notice that so far my complaint has "not" been addressed and I have "not" been compensated for the losses, stress and agony caused by TD Ameritrade
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Kevin Kashou
(@kevin_kashou) reported
@TDAmeritrade anything happened to your text support for mobile?
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Sunny Po
(@sunny051488) reported
@f4tune10 @QTRResearch @TDAmeritrade The guy had a put spread so he was completely safe. I forget if he got assigned on the short puts and price tanked so ath showed his assigned shares in deep **** but didn’t show that his long puts covered the position and loss completely. To me is a glitch...
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SEI
(@SEIguy) reported
@TDAmeritrade When are you guys gonna fix account balance displays. It’s all *****’d right now and you said you would fix it 2 DAYS AGO! Get on it! Why do you guys suck so often?
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Joseph Scott
(@JoeRazorback) reported
@TDAmeritrade my account is incorrect still. When is there going to be a fix? Can’t get through on the phone today.
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RedditRewind1
(@RRewind1) reported
@TDAmeritrade fix the god damn glitch its show negative 15k for me since Friday.
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nuclearfootie
(@nuclearfootie) reported
@QTRResearch @TDAmeritrade I'm not putting you down. Brokers are not following the rules
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Jonathan Oswalt
(@oswalt_jonathan) reported
@TDAmeritrade I woke up Saturday morning to find my account balance down $47,000 from a glitch that caused my account to go into a potential margin call. Apparently there were hundreds if not thousands of other investors who experienced the same issue.
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Carter
(@Katslod732) reported
@TDAmeritrade cmon guys. 11 hours until your platform opens for trading, and a lot of accounts aren’t fixed. Wtf is going on?
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DCarey3
(@DCarey3) reported
@QTRResearch @TDAmeritrade @CharlesSchwab Ameritrade and Etrade have both been awful the past 3 weeks. Sell orders just sitting there while the stock price drops thru it, will not allow cancel/replace, dont know if your in or out of the position. Agree 100% get their crap together!
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Jes
(@jtuohy1985) reported
@QTRResearch @TDAmeritrade @CharlesSchwab Wait times have been bad for awhile.
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Clem Fandango
(@SasquatchEsq) reported
@TDAmeritrade Where ******** is my money?
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Rajath HP
(@rajathhp) reported
@WaltBettinger @TDAmeritrade Hello, I am re-writing for the TD Ameritrade regulatory office and office of the CEO to take notice that so far my complaint has "not" been addressed and I have "not" been compensated for the losses, stress and agony caused by TD Ameritrade
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Rajath HP
(@rajathhp) reported
@TDAmeritrade @WaltBettinger Hello, I am re-writing for the TD Ameritrade regulatory office and office of the CEO to take notice that so far my complaint has "not" been addressed and I have "not" been compensated for the losses, stress and agony caused by TD Ameritrade
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F O R T U N E X
(@f4tune10) reported
@sunny051488 @QTRResearch @TDAmeritrade That isn't a glitch. The shares are actually assigned to the account at that moment. If the share price increases, when the long put is exercised to sell back those shares, the account can keep the difference. This can only happen if put is exercised early.
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Bryan
(@Bryan93387132) reported
@TDAmeritrade Hello, Please remove the day trade with under 25000. I was not under on Friday. I hope I can trade Tuesday morning. I call and call. I cannot get thru since this stupid GAMESTOP issue. Everything has changed. Harder to place or sell trades around 930 till 945 now.
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Rajath HP
(@rajathhp) reported
@TDAmeritrade @WaltBettinger Hello, I am re-writing for the TD Ameritrade regulatory office and office of the CEO to take notice that so far my complaint has "not" been addressed and I have "not" been compensated for the losses, stress and agony caused by TD Ameritrade
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Daddest Man
(@twittmypants) reported
@TDAmeritrade my account balance is still off from Friday 02/12/21 at close. It showed thousand different from close then on 02/13/21 next day. Many reports of similar issues. The wait times are over 2 let’s. Please help.
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Jason G
(@TranceEnd47) reported
@TDAmeritrade alright its almost 1:30 am ET and 21/2 hrs to market open lets get this glitch fixed or ill have had to move from robinhood to you to another broker
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BuyDipsNotRips
(@BuyRipsNotDips) reported
@TDAmeritrade Please Fix my account.
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AR.Edwards
(@EdwardsRahmn) reported
@QTRResearch @TDAmeritrade @CharlesSchwab Fix *** problem TD I CANT GET ON LINE
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Rajath HP
(@rajathhp) reported
@WaltBettinger @TDAmeritrade You speak about customer loyalty? I have written to you and your office for the nth time over this weekend to resolve my issue. What does it take for your leadership team to pick up the phone and call me and fix my issue?
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Carter
(@Katslod732) reported
@TDAmeritrade FIX MY ACCOUNT BEFORE OPEN MY TOS IS RIGHT MY TDA IS WRONG WTF???? BEEN 3 DAYS NO WORD
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Jaz.eth
(@JazCrypto) reported
@KingThoreau @TDAmeritrade There probably was a problem with the interwebs or something...
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Thoreau
(@KingThoreau) reported
Yo @TDAmeritrade it's been an hour on hold and still no answer. Been 3 days since you ****** up my account still no resolution. If you don't fix it by the time the markets open tomorrow I will create the biggest margin call you platform has ever seen then flee the country.
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F O R T U N E X
(@f4tune10) reported
@sunny051488 @QTRResearch @TDAmeritrade it wasn't a glitch
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ToddRowe1974
(@TRowe1974) reported
@SasquatchEsq @TDAmeritrade Mine just got fixed.. considering it was $2.7 million off maybe they are going largest error to smallest