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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Starke
(@TonyStarke4987) reported
@robstiles1 @CharlesSchwab @TDAmeritrade Yep had the same problem on TOS and Schwab which they are becoming 1
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ConservativeRob
(@ConservativeRo7) reported
@CharlesSchwab @TDAmeritrade If the big guy is losing and the little guy is winning, you shut them down? So you are the problem! Little guys are goint to take you down because we will move faster than you can react!
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Ian FItzpatrick
(@IanxFitzpatrick) reported
@TDAmeritrade is restricting trades on certain securities and limiting buying but allowing selling, thus forcing stocks down so their friends can cover their short positions. I don’t agree with institutional stock market collusion like this. Is there a free market broker?
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Rrr
(@ren2you) reported
@CharlesSchwab @TDAmeritrade Incorrect. Your platform problems wouldn’t allow trades. “invalid symbol” when the symbol was valid. Platform has extremely serious issues which causes lost &$ n trust in Schwab. These were all known since last Fall yet still not fixed. Why not? U need a new IT dept. #lawsuits
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kirko
(@kirko62066868) reported
@TDAmeritrade your customers trust u with one of their most important assets: money. and yet still i have not been able to reach your support team for the past 2 days without a 1.5 hour wait. pathetic!
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Dexsa
(@Dexsa18929428) reported
@urhandler @CharlesSchwab @TDAmeritrade damn i saw that same message then couldn't find it. I swore I was crazy
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TradeAdv
(@LivingAdv) reported
@CharlesSchwab @LizAnnSonders @TDAmeritrade As far as I'm concerned you are awful as broker. Lengthy executions, mediocre fillings and on top of that you have one the highest commissions in options; this is more than enough to keep many people away from you.
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Tony Starke
(@TonyStarke4987) reported
@PatternProfits @CharlesSchwab @TDAmeritrade Couldn't log in yesterday for 2 hours and today first hour and I know plenty who had the same issue.
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Jeff Tryka
(@jtryka) reported
@TDAmeritrade tonight you sent me a spam e-mail with the subject line "We're here to support you" I DON'T BELIEVE YOU!
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Ben
(@PatternProfits) reported
@TonyStarke4987 @CharlesSchwab @TDAmeritrade I had zero issues with TDA/TOS. Hasn't always been the case, but no problems this week. I'm not trading any of the heavily shorted names though, either.
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Bashar
(@BasharTarr) reported
@CharlesSchwab @TDAmeritrade Actually you just don’t work, login page errors out for technical issues
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Tom
(@thomasnace) reported
@BluSuitInvest @TDAmeritrade Love ToS more because it never has login issues like TDA
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Jonathan Graf
(@OnTheGreenInOne) reported
@CharlesSchwab @TDAmeritrade @TDAmeritrade you may have had all the tickers available you you don’t update your options pricing costs me a ton of money and lag ******** out of the platform for the first 30 minutes of trading
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Nabil Bg
(@NabilBugi) reported
@CharlesSchwab @PatternProfits @TDAmeritrade Kept saying Ticker not recognized. Couldn't execute many trades in stocks and options that had nothing to do with the current issues.
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Tony Starke
(@TonyStarke4987) reported
@PatternProfits @CharlesSchwab @TDAmeritrade Fidelity got an update today I noticed that. Yesterday was bogged down on that 1 very slow but at least it worked.
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Don’t Gaslight Me Bro. 🇺🇸🏴☠️🏳️🌈
(@thejdgoon) reported
@TDAmeritrade has decided that they know better about which stocks should have trading limited or stopped. They're looking as bad as Robinhood. I hope the class-action lawsuit that hit Robinhood hits Ameritrade too.
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Ajay Maheshwari
(@Amahesh777) reported
@andrewrsorkin Great interview with RH CEO @TDAmeritrade has similar restrictions Main thing which hurt the traders is frequent trading issues. Platform go down so many times. People are not able to trade at all Today due to high volume system's crashed & it was tough getting out
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David Huffman
(@unclerico2006) reported
@EliBurton_ @TDAmeritrade Fidelity. TD shut it down earlier. Fidelity did not (AFAIK).
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Oroku Saki
(@jd_al3x) reported
@TDAmeritrade i sent an email to support, i called multiple times. its just unacceptable. i stilk cant log into my account on the web for some security reason ive never set up and your wait times on the phone are an hour +
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Mike
(@MikeGongol) reported
@CharlesSchwab @canuck2usa @TDAmeritrade You couldn’t even handle buying and selling...multiple errors on your platform. I’m sure the hedges had no problems
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Pursuing the Truth
(@Pursuinthetruth) reported
@CharlesSchwab @TDAmeritrade Did you know about the “issues” tdameritrade was having?!? Did you have those “issues” too???
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Alex Potenza
(@alexpotenza3) reported
@CharlesSchwab @TDAmeritrade Too bad your trading platform and market data for financial advisors using you as custodian was intermittently available for 2 days. Inexcusable!
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Thomas Cary
(@tcary33) reported
@CharlesSchwab @Oysterhaven @TDAmeritrade I could not place any trades this morning. Did not recognize security symbols, lost all cost basis, e chat and call center down and my rep hasn’t called me back in 2 days. Volume CME trading did not cause all these internal and market disruptions.
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Ben
(@PatternProfits) reported
@TonyStarke4987 @CharlesSchwab @TDAmeritrade Wow... for once, I caught a break. Have had plenty of other times where I'm on the wrong side of an outage.
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#Rajanna(Gopi Adusumilli)
(@agk4444) reported
So @TDAmeritrade botched my $SPX broken butterfly trade today and did not fix it until EOD. All my capital got blocked and missed on some great trades. Thank you for nothing guys. Fix this shift. Not everyone will be nice like me.
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hoarder of fiat
(@wotdafookm8) reported
@TDAmeritrade i need more margin for these way OTM GME calls i want to buy at the top tomorrow. who can help me?
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🍊j
(@orangejuiceism) reported
@CharlesSchwab @danprimack @TDAmeritrade $amc and $gme weren’t showing up on the Schwab app for a few hours today. I had no trouble finding $aapl at the same time
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Pursuing the Truth
(@Pursuinthetruth) reported
@masonhellercm @TDAmeritrade Wow that’s horrible!! And you just had more likes and now it’s going down. Horrible!!!!
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Josh Palin
(@JOSHdPALIN) reported
@TDAmeritrade got a new number. Now if I can receive a text why in the hell would I be able to receive a verification call on that same number I no longer have? Messaging service for help is also down. Come on
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William Paul
(@StevenP30730282) reported
@CharlesSchwab @PatternProfits @TDAmeritrade And both of your systems went down for a period of time. Please fix these issues before merging. Especially on the institutional side.