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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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John Salutare
(@JohnSalutare) reported
@TDAmeritrade that’s the worst customer service I’ve ever experienced there had to be better option to help you customers no wonder everyone tells me to switch to @etrade
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Geo
(@Giacobbo30) reported
@TDAmeritrade worse service.. I deposit money over the weekend and it’s still not cleared?? Try and call wait time is 2 hours +
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John Salutare
(@JohnSalutare) reported
@TDAmeritrade your chat customer service is just as bad as all the rust
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JMoney📈
(@JMoney_TTG) reported
So @TDAmeritrade I try to market into a stock, it just sits on my screen for 10 seconds...I click cancel it disappears...20 seconds later I’m on another stock and I get an alert I filled that original canceled one????? Wtf
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ɹnoɟ 🏁
(@_4O) reported
@TDAmeritrade customer service is the worse wtf
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NovaShopUSA.
(@NovaShopUSA) reported
@CharlesSchwab You think it's ok to have 2 hour waiting times to reach customer service at @TDAmeritrade? I waited 2 hours yesterday, and 1 hour today.
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OptionsTrader
(@SmallTimerTrade) reported
@TDAmeritrade @thinkorswim Fix your bullshit platform, you guys are stealing my money. I place a trade and it doesnt get fillled on screen, 5mins later order gets filled on down candle. Then i place a market order and doesnt get filled till price shoots all the way. Stop stealing my $$ I hope SEC looks in
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Brady
(@fleaglesfan11) reported
@TDAmeritrade all I want to do is invest my money but your preventing me from doing that. Your customer service is horrible.
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Tracy
(@Tracyhasthe411) reported
Horrible service, 2 hour wait times for customer service. ACH takes 14 days to hit your account. Just horrible! Find other platforms to trade on! Robinhood , tastyworks etc. get out why you can!!@TDAmeritrade
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John Salutare
(@JohnSalutare) reported
@TDAmeritrade customer service agent please help me
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josh selway
(@selway151) reported
@TDAmeritrade your app never works, not sure if that’s something you want to fix or not
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meat1079
(@meat1079) reported
@TDAmeritrade it's a stupid bot. i want to talk to a HUMAN. i have a simple question
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Adam Belton
(@AdamBeltonTCC) reported
Damn @TDAmeritrade how long does it take to complete a deposit. I'm missing out on this money smh
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G'Sparkz
(@Sparkzgotheat) reported
@TDAmeritrade why is it, that your customer service phone line always over an hour in length ? #.INeedAssistancePlease
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Jake Snyder
(@jakesnyder35) reported
@Giacobbo30 @TDAmeritrade @etrade help this man out
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Steve Z
(@Zorzzzz) reported
@TDAmeritrade you might have the worst customer service in history
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ZenMasterFlash
(@ZenMasterFlash4) reported
Is anyone else having issues with Level 2 on @TDAmeritrade #tdameritrade
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IMAGNDAT
(@IMAGNDAT1) reported
@TDAmeritrade worst customer service, been on hold for over 1.5 hrs, just to get an answer why if my purchase history shows X amount purchased at X amount, why does my cost/share different?
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SoulFoo
(@FooSoul) reported
@MuzLM_Trader @TDAmeritrade Dont do it.. TDA is worse for platform stability than even RH
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Jean Marie Oshima
(@5heartrating) reported
@TDAmeritrade a 1 1/2 hour wait time to speak to customer support on a major brokerage platform is unacceptable. Hire more people!
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meat1079
(@meat1079) reported
@TDAmeritrade 2 hour wait, go **** yourself
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Robert
(@xrobertcmx) reported
@TDAmeritrade how about fixing the hold time. I moved my account to TD Ameritrade and it was botched. Now, I can't reach anyone to help fix your mess.
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Robey the Robot
(@RobeytheRobot) reported
@LoaderSpring @TDAmeritrade My cash is being slow to clear
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Matthew Trudeau
(@MrTrudeau1987) reported
@TDAmeritrade I love that I can never log in when the ******* market is open, wtf is wrong with your ******* app, and no I'm not gonna sit on hold for 90 mins to call and talk to a person FIX YOUR ******* ****
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Det. James Carter
(@Air_Justin) reported
@TDAmeritrade i need help
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lake city quiet pills
(@1000DOLLARSUSHI) reported
@TDAmeritrade I think my son changed all my app settings to red. How fix?
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Junaid A.
(@JunaidA66989436) reported
@TDAmeritrade Are you still having issues? Trades are real laggy today as well. I’m just trying to make sure it’s not my cell phone. Do I need to upgrade to 5G? 3G used to be ok with this platform I remember.
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Money Mannn
(@MannnMoney) reported
@TDAmeritrade Why restrict people from selling covered calls. That makes no sense. We own the damn stock.
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John Salutare
(@JohnSalutare) reported
@TDAmeritrade I can’t access my account and your customer service via email says I have to speak to someone and there’s a 1.5 hour wait??? Com on!!!!
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Panks
(@brandonpanks) reported
@TDAmeritrade yo when will you “accept” my funds I deposited last week so I can get my stocks? I left Robinhood for you and youre making me lose more by letting the stocks rise and not get in on it. Deposited last Friday. Wtf