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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Hybrid_MI
(@Hybrid_MI) reported
@TDAmeritrade I have auto sleep turned off but the app keeps going to sleep and locking. Please fix auto sleep, give us back ability to set Sleeptime with the option to stop sleep at all together. This way it doesn't affect my trading at home.
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JustMe
(@Logic_n_Data) reported
@TDAmeritrade @CrocodileOTC Took advantage of your customer base. The LEAST you could do is refund fees collected the past 2 weeks on sales of the stocks impacted. Even better would be to give customers the option to make them whole and YOU replace their positions
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Elon Buffett
(@uzamaki314) reported
@TDAmeritrade @thinkorswim why isn’t there a avg price position on charts for desktop but there is for the mobile app? Please fix this
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vh
(@hillvph) reported
@ShapiroVinny @TDAmeritrade TDA anytime I call them get 100% excellent customer service😎
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RiskyBiskits™
(@BiskitsTm) reported
@iammpremm @JasonLohre @TDAmeritrade Cause you gotta call them and complain that 'im paying more then my friend" and say their paying "x" amount. Some pay less but I got what I got at $3.95/trade
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It's Bouquet | Code Orange
(@fat_train) reported
@RBC Horrible trading platform. Always down, the two trading decks don't show the same portfolio holdings. @TDAmeritrade is the only way
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BrokenRules4You
(@brokenrules4you) reported
@TDAmeritrade Great app if you want to learn how to be hassled with maintenance calls every other week instead of being able to sit on a long term investments.
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“Hound of Hounslow”
(@Brian7384) reported
@moneyt825 @TDAmeritrade I actually called them back in July and they said that the Aug 13th date could change. So I was good with my OTC non pink stock position. And everyone should trade their own risk. Note I was down 80% but now back almost even. My trade plan is about the stock and company.
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HaasCat
(@Haas_Cat) reported
@bm021890 @moneyt825 @TDAmeritrade Theres only so much space here Im not going to describe something youre already having trouble visualizing. My first reply said “theres a case to be made” for selling+there was. Some people think this is checkers, some think its chess. There’s more moving parts than pps up/down
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🕊𝕊𝕖𝕟𝕠𝕣𝕚𝕥𝕒
(@moo_medoo) reported
@TDAmeritrade I want to activate my account I've been waiting for a month What is the problem!
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Ty Collins
(@moneyt825) reported
@RUB1G @TDAmeritrade File a complaint with the @SEC_Enforcement I am reaching out to lawyers today
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Vintendo
(@ShapiroVinny) reported
My question is. If you’re TDA customer and don’t troll Twitter like us fools do hourly then how would you know your restrictions were lifted? I really hope someone is filing a lawsuit ASAP! @TDAmeritrade $RGBP $BRLL $DRNG $HPIL $RGBPP
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Mr. ABCD’erthon
(@ThotStock) reported
@TDAmeritrade fix your **** 3 times in a row now I can’t cancel orders in the morning what is up with that? I’m not gonna call you guys for urgent moves it’s not ideal.
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ꪖ᭙ᛕ᭙ꪖ᥅ᦔᦓꪗƺꪗᧁꪗ
(@awkwardsyzygy) reported
@TDAmeritrade price alerts notify on iphone on a delay. order submissions and completed buys/sells placed on desktop don't notify on iphone at all. your suggestion does more harm than good. why do you even spam me, when i'm already (for now) a customer ? @thinkorswim
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Mike Alfred
(@mikealfred) reported
I'm seriously questioning @TDAmeritrade and @CharlesSchwab's liquidity here. I thought Robinhood was a systemic risk but if TD has stopped making dividend payments to customers that would be a very serious issue. What's up guys? Why are you holding customer dividends?
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WiReD
(@Xx_WiReD_xX) reported
@ImACat4sure @ACbiggums I love @TDAmeritrade and #ThinkOrSwim. Best on demand customer service and full Freedom. No fees on Stock Securities and a low fee of under $2.00 for Options. Cash Sweeps to reduce risk I call it the Smart Investors Broker
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Ty Collins
(@moneyt825) reported
If you were affected by the @TDAmeritrade fake deadline, make sure you call them and file a complaint. Also make a formal complaint with @SEC_Enforcement and do not let them get away with this. They have millions of clients. A lot of us have legitimate gripes over this.
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Mike Alfred
(@mikealfred) reported
@JDP223 @TDAmeritrade Because you don't do auto dividend reinvestment. What I determined is that TD does something kind of funky relative to Schwab. They buy the shares in the dividend reinvestment program directly from the company at a discount but it can take up to 2 weeks to credit to customer.
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Mike Alfred
(@mikealfred) reported
@FiveNineFinance @CharlesSchwab @TDAmeritrade Yup, TD support responded
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Andy.CH
(@Ellen_trader) reported
@TDAmeritrade @AlexDelarge6553 really sucks TDA restricting otc stock with stop signs. Many otc traders will be moving their funds to other brokers including me @TDAmeritrade very bad decision
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Ty Collins
(@moneyt825) reported
@QueTraders @TDAmeritrade File a complaint with @SEC_Enforcement I am reaching out to lawyers today
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GALAW
(@AlanCle77606503) reported
@TDAmeritrade Bitcoin on financial statements — intangible assets, not investments— therefore subject to impairment testing. We’ve seen some issues come up in several cases.
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Mike Alfred
(@mikealfred) reported
Just got a call from someone close to me. @TDAmeritrade didn't credit a ~$6,000 dividend payment from $EPD to their account on Thursday's pay date. They called support and the guy gave some roundabout story about not crediting for up to 2 weeks. Is TD having liquidity issues?
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ꪖ᭙ᛕ᭙ꪖ᥅ᦔᦓꪗƺꪗᧁꪗ
(@awkwardsyzygy) reported
@TDAmeritrade i know, and it sucks ! that's why i'm asking around for a better service.
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@RUB1G
(@RUB1G) reported
@TDAmeritrade @AnthonySanFeli2 Seriously, TD Amertirade...WTF are you doing? People are finding this out by reading your reply to someone else's inquiry? Your extending it for a couple of weeks so you can suffer another wave of departures to E-Trade, then? Wake up. Sept. 27th is the date. That's the move.
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H Krish
(@krish_IN) reported
@TDAmeritrade how much difficult is it to open an account .. Atlast upload of address not working now I have to send postal mail for approving .. Guys Is there any other #trading app where I can easily open an account . #Robinhood #Webull are u too complicated ?
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@RUB1G
(@RUB1G) reported
@TDAmeritrade @CharNMelTrades What could he possibly be thinking. Steven Boyle, the date is September 27th. You don't get to arbirality shorten it when companies are working diligently, to that date, to satisfy the SEC. Issue a release saying you're new date is Sept 27th today or I am gone.
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Ty Collins
(@moneyt825) reported
@J_KeYz_233 @TDAmeritrade File a complaint with @SEC_Enforcement as this is clear market manipulation. I am reaching out to attorneys today.
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K G
(@KG_101985) reported
@TDAmeritrade @thinkorswim since I wrote in last time to complain, this time I write in to compliment! This afternoon, I called in to Client Services on steps to convert my Cash Account to a Margin Account. I got a great representative who explained to me the entire process.....
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Brenda Cumby McGee
(@CumbyMcgee) reported
@moneyt825 @BrownMoneyDoll1 @TDAmeritrade I did t believe their stance as I couldn’t see how they could do it when 1. SEC had a different date. 2. OTC was slow in reviewing presented documents from companies. So no it didn’t affect me, I did nothing different. It did tank some tickers though.