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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Dom
(@Dom2879) reported
@GoldenRule_LLC @TDAmeritrade Couldn’t agree more. I still can’t believe tech issues have made there way to causing false and/or incorrect balances in peoples account. Especially with futures open for trading!!
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Kyle Harder
(@KyleHarder) reported
Be Honest: How many times have you opened your stock app today knowing full damn well the markets are closed?!? @RobinhoodApp @AllyInvest @TDAmeritrade #DDTG
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Dennis
(@dtrainn77) reported
I’m not enjoying @TDAmeritrade being broken
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Jon Fowler
(@jon_falcon) reported
@QTRResearch @TDAmeritrade I'm not sure what to make of this. I feel bad that he panicked thinking he had exploded, and I can even imagine my own panic if I was in his shoes, but there are lots of alternatives to killing yourself when something goes wrong.
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Chris
(@chrisgrimess_) reported
god dammit i wanted to switch to @TDAmeritrade and now their balances are broken. what broker should i go to please lmk
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Jared Beekman
(@Yetzederixx) reported
Hey @TDAmeritrade how about a postmortem this time so we know you're actually serious about these issues? A bunch of people on the unofficial tos reddit/discord have spent a lot of time helping calm people.
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Sunny Po
(@sunny051488) reported
from
Las Vegas, Nevada
@Joker_anon @QTRResearch @TDAmeritrade He did understand. The glitch was enough to make him doubt what he knew. Like if 1+1 showed a 3 and you suddenly doubted what you learned.
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Andrew
(@mccnyc1) reported
@TRowe1974 @TDAmeritrade @TDAmeritradePR Yeah, I called today to get some clarification on what's happening. It's sad that they couldn't announce that glitch.
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Rajath HP
(@rajathhp) reported
@TDAmeritrade from TD Ameritrade it seemed like the end of the world with me owing so much money without any fault of mine. I reached out to the TD Ameritrade help center multiple times over the weekend to no avail and was finally able to get through to someone on Sunday, Feb 14 only
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Stonks and Snacks
(@stonksandsnacks) reported
@SpacBobby Missing 4000 due some display issue with @TDAmeritrade They said it’ll be fixed by market open tomorrow, though
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unbound
(@JoshS_unbound) reported
@QTRResearch @TDAmeritrade Blockchain can solve this. Disrupt everything. Bye bye stupid institutions.
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onderoz
(@onderoz9) reported
@TDAmeritrade Also horrible customer service you hanged the line on me ... after 45minutes of waiting
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Nate Itkin 🇺🇸
(@kdogni) reported
@QTRResearch @TDAmeritrade No offsetting equity required. I still have expired QQQ calls in my account but no shares of QQQ. I emailed them about it and got the typical boilerplate reply, but no resolution. That was followed-up by a customer satisfaction survey. I shake my head.
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agrarian return
(@agrarianreturn) reported
@QTRResearch @TDAmeritrade @TDAmeritrade my account balance has been incorrect throughout the entirety of this weekend too. I woke up Saturday morning with my portfolio down 6% – called customer support and was informed it was a calculation error.
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Random Letters Capital
(@SFWTrades) reported
@QTRResearch @TDAmeritrade @CharlesSchwab TDA has good chat support once you get a rep on the line. E*TRADE has short wait times for active traders.
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Shipwrecked
(@spellsgud) reported
@QTRResearch @TDAmeritrade Very important post, as a psa account balance **** ups happen a lot, don't freak out and remember you can always stiff the a holes in a bankruptcy, this isn't college debt after all
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Bruce Sharer
(@kmakazigrdcrew) reported
Not exactly what I enjoy seeing @TDAmeritrade ..Some Information May Be Displayed Incorrectly Client balances, transaction history, and trade confirmations may not be accurate. We are working to resolve this problem as soon as possible and apologize for any inconvenience.
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mo
(@oze41998) reported
@anthonynapp @TDAmeritrade @RobinhoodApp You still feel that way after all these issues over the past 3 days (that STILL aren't fixed)?
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Sunny Po
(@sunny051488) reported
@QTRResearch @TDAmeritrade This is why options need to be regulated and not open to the public. There need to be tests or something. He knew he was right but still believed/doubted his knowledge of options and believed the glitch to be true.
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tanshe
(@quantajui) reported
@scott_trader1 @SDhillon07 @TDAmeritrade I am on the same boat, did they fix yours yet?
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Rajath HP
(@rajathhp) reported
@TDAmeritrade I demand that TD Ameritrade rectify this issue and compensate me as per the request below: 1) Provide a compensation of $2600 (My commission and fees for 2021) 2) Offer me free options trading (0 commissions) until the end of the year
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Stickey Lewis
(@LewisStickey) reported
@jon_falcon @QTRResearch @TDAmeritrade Dude, it’s ultimately an easy fix for brokerage firms like TDA. Don’t overthink this. It’s not life or death, just good platform ethics that would save a lot of headache for a lot of unknowing people. A good example just so happens to be one where life and death were a factor.
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@TheRealBigLou
(@TheRealBigLou1) reported
@QTRResearch @TDAmeritrade @CharlesSchwab There’s no money in service
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Andrew
(@mccnyc1) reported
@TDAmeritrade @TDAmeritradePR It would be nice if you indicated that on Friday, 12th (between 11-11:30am), there was a glitch.
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diane
(@diane90537970) reported
@QTRResearch @TDAmeritrade @CharlesSchwab Schwab customer service has been just as bad for weeks! Worst I’ve ever seen in 25 years. I’m looking for a new firm.
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🚀🚀 0001 TRADER 🚀🚀
(@0001_Trader) reported
@questorianist @TDAmeritrade @etrade Because E Trade is the best OTC friendly broker out there. And they don't put restrictions on any OTC stock that is current or has a yield or stop sign. I believe there was a problem with TD Ameritrade when people wanted to buy $HCMC and they were current.
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Diego Vivar
(@DiegoVivar18) reported
@TDAmeritrade Almost had a heart attack when I saw I’m down 21k for no reason what so ever !!
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Anthony Napolitano
(@anthonynapp) reported
@oze41998 @TDAmeritrade @RobinhoodApp I’ve actually yet to experience the bug from TD that everyone’s mentioning. Markets are closed until tomorrow so I hope they can fix it for those still experiencing issues. Still have a few leaps in RH Acct too
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Hjjkrishnan
(@hjjkrishnan) reported
@TDAmeritrade do you have a customer callback option? The wait times are not even minutes, it's hours!
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Clem Fandango
(@SasquatchEsq) reported
@TDAmeritrade So did you straight up steal my money or are you still working on whatever "issue" you've been dealing with since Friday?