Is TD Ameritrade down?
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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Manhattan
(@ChrisManhattan) reported
@TDAmeritrade @GregMortenson2 Ur app sucks so bad! I've never had so many issues with an app ever! It's sad and completely unprofessional! Your higher management should be embarrassed. You guys need to take the time and money to completely re-do your app! A new version! #TDAmeritradedown #TDAmeritrade
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TheDarkNight
(@jjthestud) reported
@TDAmeritrade can you do me a favor and before posting another FUD piece of BS, why don’t you get your facts straight, and get them from someone other than marketwatch( the citadel run FUD spread). THE SEC isn’t investigating gamestop. They asked GameStop for their help
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Ollie Castaneda
(@OlllieCastaneda) reported
@TDAmeritrade ****** feed, ****** service cost me money today. ThinkorSwim nothing but frozen quotes and charts and wrong data. No don't blame Verizon, it was you.
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Janie G
(@illogirls) reported
@TDAmeritrade They did, and they gaslighted me saying that the orders filled immediately, which they did not. I really like you guys and I wasn't asking for much other than today's option fees back, it's not like I was trying to recoop any losses due to your outage. I'm very disappointed.
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Just Mike
(@MichaelArbu) reported
@TDAmeritrade Can you refund any $$$ money lost due to your regular ineptitude toward providing a stable platform? Yes, desktop, mobile, etc, doesn’t matter. And no customer service response when calling or trying to chat.
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Tri(film the police) Texan
(@TriTexan) reported
@trytohelpyou1 @CharlesSchwab @TDAmeritrade Also - this is not a margin account (thats not allowed in 401k/retirement accounts). The only problem would be if Schwab lacks the capital to clear customer trades like happened to Robinhood recently.
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Janie G
(@illogirls) reported
@TDAmeritrade I'm not in that region, the software was extremely slow for filling contract orders this morning.
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vincent
(@vincent37434668) reported
@jimcramer let’s bring up the @TDAmeritrade issues and how it has taken over 1hr to connect with tech support. Looks like they have joined the @RobinhoodApp in being a trash platform in performance.
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Tri(film the police) Texan
(@TriTexan) reported
@trytohelpyou1 @CharlesSchwab @TDAmeritrade This is seven figure account. Its clear that the problem is that Schwab won't let you sell a million dollars worth of stock and then buy a different stock on the same day. But every other self-directed brokerage I have allows this. Its clearly Schwab hedging or floating somehow.
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Mike
(@Mike_Jaye_) reported
@TDAmeritrade Gotta say very disappointed with the outcome here. The customer rep was very pleasant but definitely losing confidence in this platform as a trading vehicle
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Mikee
(@dejamike) reported
@TDAmeritrade That was all you needed to say. If you go back to my earlier comments, when I called in this morning, your rep told me that was my fault and that I might have bad internet connection. You are more than welcome to pull the recording to make sure I didn’t make this up.
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Mikee
(@dejamike) reported
@TDAmeritrade So I called back and spoke with a rep named John Lyons, he was way more professional than who I spoke with this morning and I thank him for that. If the guy this morning said what John said (apologizing for the situation and not blame the client on platform issue)…I would…
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Mamuka Beruashvili
(@MamukaBeruashv3) reported
@thinkorswim @TDAmeritrade can anybody fix the app? you guys must refund all the money people loose for this slow motion lags
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Trading In Da Trap
(@taylormaden81) reported
@TDAmeritrade really trying to lose a customer 😒😤😤😤
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Turnupthevolume
(@LookAtTheVolume) reported
@vxx46 @TDAmeritrade App was slow as hell for me today.
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TheWaffleStompr
(@WaffleStompr) reported
@TDAmeritrade Aint nothing sporadic about this hour + of downtime. Some people trade for a living. Allow me: We've had sporadic issues reported with our platforms. We're working to correct this. If you have entered orders you need reviewed or other help, please call us
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BottomUp_23
(@ds5780) reported
@CCMbuilds @TDAmeritrade Called them MOFOS they don't know WDH is going on. Terrible POS.
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G
(@DProfessaG) reported
@TDAmeritrade I tried on 4G and it wasn't working. It seems to be back online now, but slow. Thanks for responding.
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Ms.Great Ape🦍💎
(@MsGreatApe) reported
Is anyone else having issues with their TD Ameritrade account right now? @TDAmeritrade @TDANetwork
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OptionsRule (ORB)
(@OptionsRule) reported
@TDAmeritrade PATHETIC 😡 Service restored but damn way to screw positions. Thanks!
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SigmaPicks
(@SigmaPicks) reported
@thinkorswim @TDAmeritrade still having issues with #TOS ... it's over 1 hours since the open and the issue has not been fixed ..
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wolfgem
(@wolfgem5) reported
@MuschiKatze76 @TDAmeritrade @thinkorswim Yeap both down, and we are loosing money and no one cares,
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Snow Miser
(@Snow_Miser_) reported
@TDAmeritrade Is your website down?
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Chris Manhattan
(@ChrisManhattan) reported
@TDAmeritrade Ur app sucks so bad! I've never had so many issues with an app ever! It's sad & completely unprofessional! Ur higher management should be embarrassed! U guys need to take the time and money to completely re-do your app! A new version! #TDAmeritradedown #TDAmeritrade
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Jsmith
(@humblehustle_co) reported
@stock_pac Get off RH ASAP. I transferred all positions that I had on RH to @TDAmeritrade and it was a very quick process…like 3 days. Plus TD’s customer service was great! Robinhood is garbage…not just saying that. It’s trash..and they will do shady **** when AMC squeezes. Fact $amc
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vincent
(@vincent37434668) reported
@TDAmeritrade @MoneOnMy_Noggin The app isn’t working either. It kicks you out once you send a order . You then have to sign back in which takes 1-2 minutes as well. It’s 2021 fix your bs excuse . It shouldn’t take 80 minutes
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Just Mike
(@MichaelArbu) reported
@1cornHunter @TDAmeritrade The retail shareholder is basically screwed today, maybe through to Tuesday while they “reorg” with the reverse split and move to the exchange. Not the words they used exactly, but finally got an answer in TD chat support and over the phone at the same time.
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Janie G
(@illogirls) reported
@TDAmeritrade Your downed and slowed TOS software killed my scalps. To think I still paid a fee for every option contract I traded. I expect this from a free site like #Webull but not from #ameritrade Very unhappy customer here. You can do better. #tdameritrade
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Bobby
(@Hill777Bobby) reported
@TDAmeritrade get your DAMN ACT TOGETHER.. CAN'T EVEN LOAD THE DAMN APP
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Tink
(@flipquick249) reported
@TDAmeritrade @MoneOnMy_Noggin mobile app just as bad. all 3 options are "down"