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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa Pilgrim
(@MelissaPilgri10) reported
@CharlesSchwab @TDAmeritrade Uhm, excuse me? You’re not serious are you? I tried to buy GME numerous times throughout the day and was unable to. Could not buy until sometime around 2:00pm. After your hedge fund buddies had all day to drive the price down and mitigate their losses.
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Sun g
(@sunrgu) reported
@CharlesSchwab @TDAmeritrade Well but you guys taking down app every morning right after market open and crap doesn’t work for atleast 2 hours
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Seunkingston
(@Seunkingston4) reported
@CharlesSchwab @TDAmeritrade I couldn’t login please help
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Alex Potenza
(@alexpotenza3) reported
@CharlesSchwab @TDAmeritrade Too bad your trading platform and market data for financial advisors using you as custodian was intermittently available for 2 days. Inexcusable!
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Maverick Mentor
(@bbuhay13) reported
from
Tinton Falls, New Jersey
@CharlesSchwab @GerberKawasaki @TDAmeritrade Understand butttt you haven’t addressed the day before. Most volatile day in months your platform was down from open until 11-11:30. Can’t find a ticker, orders disappeared in space, this isn’t the first time either. Disappointed..
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Pragmatic Investor
(@PragInvestor) reported
@rudyroams @CharlesSchwab @TDAmeritrade I had the same problem
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Africa's Son
(@AfroSon1) reported
@nytimes They should all be sued. @TDAmeritrade wouldn't even allow me to login until past 11:30AM. While these banks allow wealthy investors, money managers and high powered institutions manipulate the markets daily, they get defensive when it is Average Joe.
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MechanicallySympathetic
(@997Ag) reported
@Chris_Narayanan @TDAmeritrade Hope they don’t arbitrarily restrict something you or I are holding next. The idea of any brokerage applying selective rules to “restricted securities” is bullshit and it’s a huge problem for everyone, not just traders holding GME or AMC
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U mad?
(@Yep23231) reported
@CharlesSchwab @TDAmeritrade Who made you the arbiter of what an individual can buy or sell when it comes to options...Options are between a buyer and a seller...Why does Schwab care if its short or long...WTF lol
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AP
(@Snoop__P) reported
@CharlesSchwab @GerberKawasaki @TDAmeritrade But their platforms were slow AF
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Adam, CPA 👨💻🏀👨🏫
(@refereecpa) reported
@CharlesSchwab @DivCultivator @TDAmeritrade I've been with Schwab for at least 10 years. Service has always been terrific to the point I've recommended several friends and clients to Schwab. However, this week I encountered errors that wouldn't let me register trades. I don't use margin trading. Cost me money.
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Jdog65
(@Jdog651) reported
@CharlesSchwab @TDAmeritrade God damn lies!!! I could t trade at market open and for more than an hour after. God damn lies!!!!!
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Ajay Maheshwari
(@Amahesh777) reported
@andrewrsorkin Great interview with RH CEO @TDAmeritrade has similar restrictions Main thing which hurt the traders is frequent trading issues. Platform go down so many times. People are not able to trade at all Today due to high volume system's crashed & it was tough getting out
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Rrr
(@ren2you) reported
@CharlesSchwab @TDAmeritrade Incorrect. Your platform problems wouldn’t allow trades. “invalid symbol” when the symbol was valid. Platform has extremely serious issues which causes lost &$ n trust in Schwab. These were all known since last Fall yet still not fixed. Why not? U need a new IT dept. #lawsuits
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Jon Lescak
(@jlescak) reported
@CharlesSchwab @TDAmeritrade I thought TDA wanted educated investors? But advanced traders are restricted? My butterfly Put was rejected numerous times. It is a risk defined trade. What's the problem?
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Ryan
(@RyanBWalker2) reported
@urhandler @CharlesSchwab @TDAmeritrade Oh damn is this real!?!? Just caught them lying through their teeth.
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Thomas Cary
(@tcary33) reported
@CharlesSchwab @Oysterhaven @TDAmeritrade I could not place any trades this morning. Did not recognize security symbols, lost all cost basis, e chat and call center down and my rep hasn’t called me back in 2 days. Volume CME trading did not cause all these internal and market disruptions.
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Pursuing the Truth
(@Pursuinthetruth) reported
@CharlesSchwab @TDAmeritrade Did you know about the “issues” tdameritrade was having?!? Did you have those “issues” too???
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Veronica
(@Veronikjv) reported
@CharlesSchwab @TDAmeritrade Yeah!!! All I hear is..... blah blah blah.....Bull ****!!!!! You guys are going DOWN as well, just sit tight
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Tom
(@thomasnace) reported
@BluSuitInvest @TDAmeritrade Love ToS more because it never has login issues like TDA
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Gregory
(@GQ1917) reported
@thomasWbutch @TDAmeritrade you are the worst. What you did was beyond ... #actionclasslawsuit #comingnearyou
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The Great White Elk
(@RaindropsOhMy) reported
@CharlesSchwab @TDAmeritrade Your lack of server capacity at the open has cost me too much in the last few days. And I only trade AAPL! You’ve had enough chances to fix this problem which has been noticeable for months at high volume moments. Delayed quotes and now can’t buy sell or cancel. I’m gone.
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Dale Durchholz
(@Grain_Cycles) reported
@Chris_Narayanan @TDAmeritrade I don’t know what’s on the list, but restricting trade in volatile markets isn’t unusual. It was often done in commodities; the house did it because clients sometimes “walked” if a trade went bad in volatile markets. It can take years for a house to recover losses in those trades
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Shinealight2012
(@shinealight2012) reported
@CharlesSchwab @TDAmeritrade The issue is your system was down an hour or so the last two days ! It was down during covid drop in early 20 . Is Schwab a top three broker it needs to show it’s capable!
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Nabil Bg
(@NabilBugi) reported
@CharlesSchwab @PatternProfits @TDAmeritrade Kept saying Ticker not recognized. Couldn't execute many trades in stocks and options that had nothing to do with the current issues.
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Ryan
(@RyanBWalker2) reported
@CharlesSchwab @TDAmeritrade @tdameritrade conveniently had technically issues. Couldn’t log on for 20 minutes. ***** YOU BOTH. I’m OUT!! I’m so pumped to join the class action when it happens.
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Don’t Gaslight Me Bro. 🇺🇸🏴☠️🏳️🌈
(@thejdgoon) reported
@TDAmeritrade has decided that they know better about which stocks should have trading limited or stopped. They're looking as bad as Robinhood. I hope the class-action lawsuit that hit Robinhood hits Ameritrade too.
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CREAM of the CROP
(@cream_644) reported
@TDAmeritrade Ha. It’s easy to restrict trading to help your brohams out. Let me trade with my money. However I want.
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Mina
(@mina_jayyy) reported
@TDAmeritrade Y’all better fix your issue and let me be able to sell my shares
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Solmaz
(@__solmaz) reported
@CharlesSchwab @TDAmeritrade Your app was down for two hours this morning. Website was also struggling!! You don’t allow covered calls. How on earth this is considered as a complex option?! Those horribly mispriced premiums are reserved for others?!