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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (67%)
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Trading platform (33%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Prattville |
Login | |
| Tyler |
Login | |
| Birmingham |
Trading platform | |
| Warrington |
Login | |
| Phoenix |
Trading platform | |
| Kinwood |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph YINGLING
(@joseph_yingling) reported
@TDAmeritrade Ok td Ameritrade this the last talk you told me to call today Saturday cause there wasn’t a wait so I did no wait but I was told I would have call back on Monday because no one could help me on weakends great sht job who ever is in charge of td does sht job
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COX
(@COX_504) reported
@TDAmeritrade I've gone back and forth with your "customer service" for over a week now. If the last 10 people I spoke to couldn't help, what makes the next rep so much more qualified? I'm not going to get sent ach instructions again thanks I have that info 10× over.
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Lewis
(@s_lewis24) reported
@TDAmeritrade When I logged in there was even a notification saying TD is having issues cancelling orders which was is in my message box. I am calling right now.
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God of Music
(@HurtsRange) reported
@TDAmeritrade No problem!! That feature would be so sick!
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Nick E
(@TheSureThing3) reported
@MarekZee @Fidelity @TDAmeritrade Have used for 6 years and can honestly say downtime’s have been pretty minimal if ever. I have rarely had any issues with executing or placing market orders I don’t have any crypto so I can’t personally confirm, but quick google search says crypto also commission free
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StockLover2
(@lovetorunman) reported
from
Frisco, Texas
@TDAmeritrade Happy that you are aware of the problem and look forward to it being resolved for $ENZC shareholders!
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Skipp G
(@SirSkipp) reported
@AskRobinhood it’s March 22 & u just sent me a corrected 1099. I’ve already filed my taxes and did so later this year because last year u sent me not 1 but 2 corrected 1099s. In a digital world, how is such an error possible? Will u compensate me or do I move it 2 @TDAmeritrade
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Lewis
(@s_lewis24) reported
@TDAmeritrade @TD_Canada @TDAmeritrade I will be closing my account today after over 15 years of loyalty. There is absolutely no reason why the markets have been open for over 2 hours and I’m still having this issue. Called the number in the above message and was told I would be given a
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Ernie Page
(@AngryHatter) reported
@TDAmeritrade Yes, same problem.
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Mike〽️〽️〽️
(@Mikes_Charts) reported
@PrydoBert @TDAmeritrade Only thing you need to know is 26.86. You want the stock above that. You see where it gapped down from there before? You don’t want that to happen again. You know it happened there so that’s your main number
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David Robinson
(@DeeeRobbb) reported
@TDAmeritrade No. Fix it on your end. Not worth my time.
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John Colter
(@JohnCol04712097) reported
Anyone elses @TDAmeritrade app down? Mine is just a black screen on my Note 8 android.?? $brtx
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beejay
(@beejay92940106) reported
@TDAmeritrade @thinkorswim INCORRECT! ThinkorSwim is not working. I have a big position in, and now I can't close it. RIDICULOUS, UNACCEPTABLE. This is the last straw, I'm not trading with Ameritrade any longer.
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Joseph YINGLING
(@joseph_yingling) reported
@TDAmeritrade Why do you putting a phone number I don’t have time to wait a hour you have done a terrible job during the pandemic I have a decent account with you and with swab they crushed you lucky they will be taking you over soon
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COX
(@COX_504) reported
@TDAmeritrade is a pain in my ***. How do you not know how to be a bank? Keep sending me the same instructions to do something I did that never went through instead of actually trying to fix the issue. Had to cancel a whole deposit because they can't find it.... what ********!
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Ernie Page
(@AngryHatter) reported
@TDAmeritrade what is an inactive transfer? I am trying to deposit funds. Help please.
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Mike〽️〽️〽️
(@Mikes_Charts) reported
@PrydoBert @TDAmeritrade 26.86 is where crash happened last year. It was very bullish to get back above it. We simply need to stay above it or trade is risky and would sell...
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Joseph YINGLING
(@joseph_yingling) reported
@TDAmeritrade That phone number is a waste I need a person I have no problem seeing a person at swab it’s fine but my deposit are severely down right now I need to get checks I’ve never had checks I would like to add 240 thousand not doing it by internet and be able to write one check a month
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Keith Gray
(@KeithGray_) reported
@TDAmeritrade it’s bad enough it take 2 ******* weeks for funds to clear. now there steeling money from us td ameritrade sucks
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Lewis
(@s_lewis24) reported
@TDAmeritrade @TD_Canada Another number to transfer to and put on hold again. Very poor customer service.
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tenzin woeden
(@woeten3) reported
@TDAmeritrade can u fix your cost basis. Its a mess.
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beejay
(@beejay92940106) reported
@TDAmeritrade @thinkorswim The last 5 times I called AT, customer service was a bunch of NOOBS who didn't know ANYTHING and were digging around googling stuff to try to figure things out. UNACCEPTABLE. Now this? Forget it!
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Marek Zee
(@MarekZee) reported
@TheSureThing3 @Fidelity @TDAmeritrade I’ve not used Robinhood because of all the (customer service and downtime) horror stories I’ve heard over the years. I might try it just to possibly invest in Bitcoin. Do you know what their BTC fees are? Most of the regular places are ridiculously overpriced.
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Traderbigs
(@traderbigs) reported
@SorensenMathew @TDAmeritrade Yeah its always hell with them. My app just went black on my phone. everytime I open it its give me black screen. This is is the new one out of the 50 problems in last 6 months..and yes Td I've reset, forced stop and reset my phone.
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KR
(@kiranreddy0829) reported
@TDAmeritrade At the time I posted we are having issues it's more than 24 hra passed
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Mathew Sorensen
(@SorensenMathew) reported
I have had the worst service from @TDAmeritrade They are usually great but the must have let a ton of employees go. My Backdoor Roth rollover has been pending for 30 d (21 business days)! 3 account messages, plus 3 phone calls (55+ min wait times every time). Terrible!
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Bill Spalding
(@BillSpalding7) reported
@TDAmeritrade Just talked to an agent & a supervisor &I’m even more convinced your company has something to gain from @AMCTheatres & @GameStop failing. Why ******** else would you pull margin. You’ve let me buy margin owning the most nonsense companies, so why these two real American companies
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David Robinson
(@DeeeRobbb) reported
@TDAmeritrade is TRASH. The site won't even let me create a limit sell. 0 customer service as well.
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Rx RidOY
(@onlyridoy) reported
@TDAmeritrade why I can't login to ameritrade mobile app? Every time I try to log in, I just see a white blank screen. Please help. Thanks.
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Tim Thompson
(@Tim_Thompson22) reported
@TDAmeritrade @harumical It’s not, can you please fix this anytime soon, I haven’t been able to log in since last Monday on my computer or Mobile app, I changed my password as well and it won’t even let me submit my security question answer to verify my log-in