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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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#Rajanna(Gopi Adusumilli)
(@agk4444) reported
So @TDAmeritrade botched my $SPX broken butterfly trade today and did not fix it until EOD. All my capital got blocked and missed on some great trades. Thank you for nothing guys. Fix this shift. Not everyone will be nice like me.
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Jeff Tryka
(@jtryka) reported
@TDAmeritrade tonight you sent me a spam e-mail with the subject line "We're here to support you" I DON'T BELIEVE YOU!
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Ben
(@PatternProfits) reported
@TonyStarke4987 @CharlesSchwab @TDAmeritrade Wow... for once, I caught a break. Have had plenty of other times where I'm on the wrong side of an outage.
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Tony Starke
(@TonyStarke4987) reported
@PatternProfits @CharlesSchwab @TDAmeritrade Fidelity got an update today I noticed that. Yesterday was bogged down on that 1 very slow but at least it worked.
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Gregory
(@GQ1917) reported
@thomasWbutch @TDAmeritrade you are the worst. What you did was beyond ... #actionclasslawsuit #comingnearyou
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Jonathan Graf
(@OnTheGreenInOne) reported
@CharlesSchwab @TDAmeritrade @TDAmeritrade you may have had all the tickers available you you don’t update your options pricing costs me a ton of money and lag ******** out of the platform for the first 30 minutes of trading
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Shinealight2012
(@shinealight2012) reported
@CharlesSchwab @TDAmeritrade The issue is your system was down an hour or so the last two days ! It was down during covid drop in early 20 . Is Schwab a top three broker it needs to show it’s capable!
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Solmaz
(@__solmaz) reported
@CharlesSchwab @TDAmeritrade Your app was down for two hours this morning. Website was also struggling!! You don’t allow covered calls. How on earth this is considered as a complex option?! Those horribly mispriced premiums are reserved for others?!
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Veronica
(@Veronikjv) reported
@CharlesSchwab @TDAmeritrade Yeah!!! All I hear is..... blah blah blah.....Bull ****!!!!! You guys are going DOWN as well, just sit tight
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Maverick Mentor
(@bbuhay13) reported
from
Tinton Falls, New Jersey
@CharlesSchwab @GerberKawasaki @TDAmeritrade Understand butttt you haven’t addressed the day before. Most volatile day in months your platform was down from open until 11-11:30. Can’t find a ticker, orders disappeared in space, this isn’t the first time either. Disappointed..
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William Paul
(@StevenP30730282) reported
@CharlesSchwab @PatternProfits @TDAmeritrade And both of your systems went down for a period of time. Please fix these issues before merging. Especially on the institutional side.
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Thomas Cary
(@tcary33) reported
@CharlesSchwab @Oysterhaven @TDAmeritrade I could not place any trades this morning. Did not recognize security symbols, lost all cost basis, e chat and call center down and my rep hasn’t called me back in 2 days. Volume CME trading did not cause all these internal and market disruptions.
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Don’t Gaslight Me Bro. 🇺🇸🏴☠️🏳️🌈
(@thejdgoon) reported
@TDAmeritrade has decided that they know better about which stocks should have trading limited or stopped. They're looking as bad as Robinhood. I hope the class-action lawsuit that hit Robinhood hits Ameritrade too.
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Melissa Pilgrim
(@MelissaPilgri10) reported
@CharlesSchwab @TDAmeritrade Uhm, excuse me? You’re not serious are you? I tried to buy GME numerous times throughout the day and was unable to. Could not buy until sometime around 2:00pm. After your hedge fund buddies had all day to drive the price down and mitigate their losses.
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Tony Starke
(@TonyStarke4987) reported
@robstiles1 @CharlesSchwab @TDAmeritrade Yep had the same problem on TOS and Schwab which they are becoming 1
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Ben
(@PatternProfits) reported
@TonyStarke4987 @CharlesSchwab @TDAmeritrade I had zero issues with TDA/TOS. Hasn't always been the case, but no problems this week. I'm not trading any of the heavily shorted names though, either.
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Pursuing the Truth
(@Pursuinthetruth) reported
@masonhellercm @TDAmeritrade Wow that’s horrible!! And you just had more likes and now it’s going down. Horrible!!!!
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Pragmatic Investor
(@PragInvestor) reported
@rudyroams @CharlesSchwab @TDAmeritrade I had the same problem
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Pursuing the Truth
(@Pursuinthetruth) reported
@CharlesSchwab @TDAmeritrade Did you know about the “issues” tdameritrade was having?!? Did you have those “issues” too???
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Seunkingston
(@Seunkingston4) reported
@CharlesSchwab @TDAmeritrade I couldn’t login please help
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David Huffman
(@unclerico2006) reported
@EliBurton_ @TDAmeritrade Fidelity. TD shut it down earlier. Fidelity did not (AFAIK).
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Rrr
(@ren2you) reported
@CharlesSchwab @TDAmeritrade Incorrect. Your platform problems wouldn’t allow trades. “invalid symbol” when the symbol was valid. Platform has extremely serious issues which causes lost &$ n trust in Schwab. These were all known since last Fall yet still not fixed. Why not? U need a new IT dept. #lawsuits
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Alex Potenza
(@alexpotenza3) reported
@CharlesSchwab @TDAmeritrade Too bad your trading platform and market data for financial advisors using you as custodian was intermittently available for 2 days. Inexcusable!
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Tom
(@thomasnace) reported
@BluSuitInvest @TDAmeritrade Love ToS more because it never has login issues like TDA
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Nabil Bg
(@NabilBugi) reported
@CharlesSchwab @PatternProfits @TDAmeritrade Kept saying Ticker not recognized. Couldn't execute many trades in stocks and options that had nothing to do with the current issues.
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Ajay Maheshwari
(@Amahesh777) reported
@andrewrsorkin Great interview with RH CEO @TDAmeritrade has similar restrictions Main thing which hurt the traders is frequent trading issues. Platform go down so many times. People are not able to trade at all Today due to high volume system's crashed & it was tough getting out
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U mad?
(@Yep23231) reported
@CharlesSchwab @TDAmeritrade Who made you the arbiter of what an individual can buy or sell when it comes to options...Options are between a buyer and a seller...Why does Schwab care if its short or long...WTF lol
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Bashar
(@BasharTarr) reported
@CharlesSchwab @TDAmeritrade Actually you just don’t work, login page errors out for technical issues
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Ian FItzpatrick
(@IanxFitzpatrick) reported
@TDAmeritrade is restricting trades on certain securities and limiting buying but allowing selling, thus forcing stocks down so their friends can cover their short positions. I don’t agree with institutional stock market collusion like this. Is there a free market broker?
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Tony Starke
(@TonyStarke4987) reported
@PatternProfits @CharlesSchwab @TDAmeritrade Couldn't log in yesterday for 2 hours and today first hour and I know plenty who had the same issue.