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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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ACTIVISM GLOBAL
(@ACTIVIST_NOW) reported
@TDAmeritrade Another similar order was placed, the previous EXPIRED. NOW,,, check new issue, posted a minute ago, no real time quotes
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♕ DJ Joune ♕ 🦅
(@DJJoune) reported
Fix the problem @TDAmeritrade Level 2 is all wrong
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Kevin
(@AZWildcats9) reported
@TDAmeritrade This company is criminal. They let you deposit no problem, then hold your money when you try to withdraw. How is this not a crime? @ClassActionLaw
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rel71177
(@rel71177) reported
@TDAmeritrade @thinkorswim Is TD Ameritrade IT crashing? 12 Feb 2021 option computer problems showing phantom stock. No responses to emails. Serious problems. Screen not accurate. What is going on?
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ZenithCultist
(@hasonloco) reported
@TDAmeritrade Stats for average gains of average TOS user? Do these tools actually help make your customer's money?
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Silversqueeze
(@SirTitan45) reported
@christianhaberl @Megan2ALIAS @TDAmeritrade What was the issue with your wire? How long did it take to show up? I am having similar issue today.
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Adam Henderson
(@adamhe_sea) reported
Say, @TDAmeritrade and @TDAmeritradePR - can you help me out with your support team? I've sent four messages as of today, asking for my dashboard to be updated with the correct cost basis on some shares I had moved to your platform. 1/2
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Stogy
(@Stogy11) reported
@TDAmeritrade Do you have a phone number to the help line that works? I've spent over 4 hours on hold over the last few days I don't think it's working 1-866-638-5258. I really need to talk with someone ASAP please help.
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iamNasif
(@iamNasif) reported
@TDAmeritrade Do not use TD! Worst response times I’ve ever experienced. My money has been frozen in my account for weeks. I can’t trade, transfer, or withdraw. Email responses are generic and do not answer your inquiry and wait times on the phone is hours only for someone to hang up on you.
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Shabbir Javed
(@Shabbirjaved) reported
@TDAmeritrade since there are unprecedented delays in calls ,is there any way for an overseas customer to contact u guys ???
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Power Trip Report
(@PowerTripReport) reported
Is anyone else having issues with @turbotax and their @TDAmeritrade 1099-B? I’m getting errors that I cannot fix.
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Rianaigh
(@watchyour62018) reported
@TDAmeritrade It would be REALLY NICE if you would work on your HOLD TIME when clients are trying to call you..... How about get with it! Hire more people if thats the problem...
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al saakb
(@alyas89308671) reported
@TDAmeritrade Send me the login link, and I cannot log in. What happens to you? All numbers are correct
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iamNasif
(@iamNasif) reported
@TDAmeritrade Do not use TD! Worst response times I’ve ever experienced. My money has been frozen in my account for weeks. I can’t trade, transfer, or withdraw. Email responses are generic and do not answer your inquiry and wait time on the phone is hours only for someone to hang up on you.
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Sir Huffer Pelosi Hogshead
(@HufferSir) reported
@Frodan @TDAmeritrade You can sell a stock you don't own, so you should be able to trade without your own money. Just loan, no problem! Then margin trade with that loan to double the debt. Gotta speculate to accumulate.
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rps
(@rpaulseymour) reported
@TDAmeritrade 2 weeks lost with your useless support via messaging center. SIMPLE QUESTION: how do I transfer the CASH VALUE of my IRA to TDA?!? I *DO NOT* want the securities transferred, just the cash of the closed positions. I cannot close the positions myself. HELP!
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⚽
(@Captain_Mittens) reported
I tried to buy 10 shares of $AMC and it would not let me!! You need to fix your app!!! @TDAmeritrade
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Silversqueeze
(@SirTitan45) reported
@TDAmeritrade You aren’t happy to do ****! You are Wells Fargo’s client. I gave you the IMAD number and no one in customer service gives a sht! I am filing today with the Consumer Finance Protection bureau. That will spark a fire in all your asses to do your jobs.
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Ach
(@Ach64243470) reported
@TDAmeritrade Why cant i log in my account. Please help
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Silversqueeze
(@SirTitan45) reported
@goodbyeriel @TDAmeritrade Same **** happened to me. Someone either at tdameritrade or at @WellsFargo sucks at their job. The worst part is they dont investigate if you give them an imad number. They just ask you to ask your bank to trace.
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Michael
(@recinvestor) reported
@TDAmeritrade 2/2 Please fix this glitch and many others I’ve shared via your numerous requests for feedback. Why email regularly asking for feedback when not a single thing has changed? My suggestions are completely reasonable for those who use the app to actively trade.
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montgomery
(@montgomeryg) reported
@TDAmeritrade @1silly_Dog I don't understand why I cannot talk to a human in a reasonable amount of time it's not like you didn't know that you were going to need more help. Hire some more people today and fix the problem this is ridiculous. ur gonna be busy. get help.geesh.
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iamNasif
(@iamNasif) reported
@TDAmeritrade Do not use TD! Worst response times I’ve ever experienced. My money has been frozen in my account for weeks. I can’t trade, transfer, or withdraw. Email responses are generic and do not answer your inquiry and wait times on the phone is hours only for someone to hang up on you.
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Jeff Gikas
(@JeffGikas) reported
@TDAmeritrade TD Ameritrade?? Seriously cannot login and cannot locate my account using my ss # and nobody is answering customer service hotline.....How is this possible . What a messy hideous company . Im sorry I opened an account .
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al saakb
(@alyas89308671) reported
@TDAmeritrade Please reply. I want a solution
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rel71177
(@rel71177) reported
@TDAmeritrade Is TD Ameritrade is crashing? 12 Feb 2021 option computer problems showing phantom stock. No responses to emails. Serious problems. Screen not accurate. What is going on?
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J B
(@TruePG718) reported
@TDAmeritrade Ive on hold with your customer service line for over an hour. I bought a stock at a specific price yesterday with a screen shot to support my claim (from my order history) and today, the price shows that I bought the item at price$20 more than what it showed on 2/23
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iamNasif
(@iamNasif) reported
@TDAmeritrade Do not use TD! Worst response times I’ve ever experienced. My money has been frozen in my account for weeks. I can’t trade, transfer, or withdraw. Email responses are generic and do not answer your inquiry and wait times on the phone is hours only for someone to hang up on you.
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IdLikeToBeFree
(@IdLikeToBeFree1) reported
Hey @TDAmeritrade I think it would be beneficial to your customers if we could reach someone in customer service faster than a 45 minute wait time. Please expand your coverage.
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Joshua Clark
(@JoshuaC10408798) reported
@TDAmeritrade @JuanBar35281854 I literally deposited money into my account over a week ago, you guys took the money out of my account and I cannot trade. What is the issue with that???? Before you say "call customer service" I did multiple days and it said the wait time is over 1.5 hours......