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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
Community Discussion
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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nomoneyjokic
(@untitled_no1) reported
@roctownbadger @thinkorswim @TDAmeritrade yeah it’s the issue I had. cba trying to deal with bot service though
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Just_Ace
(@Trying2Ace) reported
@TDAmeritrade pls fix the iOS app. Can’t place advanced orders on a position based on a different ticker. For e.g can’t place an order for SPY based on /ES. It’s been months!!!
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Rami Segal
(@RamiSegal) reported
@TDAmeritrade @BangCapTrading Was this issue ever fixed?
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Guru Financial
(@GuruFinancial1) reported
@TDAmeritrade Im trying to login through the app and it keep saying that my password is wrong
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Dan
(@Emmonspired) reported
@TDAmeritrade Already called, was on hold for 1 hour, i'm reporting what was told to me. I think the customer service teams need to figure out what's going on and get aligned.
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Justin Maysen
(@MaysenJustin) reported
@TDAmeritrade DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’
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JimmyP
(@PalmersCove) reported
@TDAmeritrade Are you saying you offer a tool to hand write? I do not need help otherwise!
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Stephen Martin
(@martinsbm) reported
@TDAmeritrade Website Is Down This Morning :-(
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LiveMarketChat
(@LiveMarketChat) reported
ugh @TDAmeritrade having problems with website (no cost basis available so trading blind) and slowdowns on #ThinkOrSwim app...... Maybe a sign to take the day off.
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Gornagraphic
(@gornagraphic) reported
@Emmonspired @TDAmeritrade I mean look at FRC. Should be headed down 80% today based on recent news drops.
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s
(@sziehr) reported
So hey @TDAmeritrade your site is hard down.
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Justin Maysen
(@MaysenJustin) reported
@TDAmeritrade @CharlesSchwab DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’
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Dan
(@Emmonspired) reported
@TDAmeritrade Nice automated response. Sit on hold for another hour to be told what i literally told you? It's a system wide issue. You should call your own team.
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~Nick
(@GoAndDo1037) reported
@TDAmeritrade @TheVineetKhanna You cannot even directly answer a customer question. That is pretty pathetic.
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justinle
(@JLT1012025) reported
@TDAmeritrade your platform is down, am mid position
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Nordi
(@roctownbadger) reported
@untitled_no1 @thinkorswim @TDAmeritrade I’m having the same issue. Not letting me use funds from spy options sold yesterday 🥴
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🩸 FK 🩸
(@ItsFloridaking) reported
@TDAmeritrade has gone downhill so bad moving my account to Certerpoint…. They don’t manipulate their buy and sell orders like you guys.
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Daniel Bones
(@danielgbones) reported
@TDAmeritrade Mai on the bond desk WAS ABLE to help. She gave me zero BS and facilitate the trades. Grateful to Mai for putting the customer #1. @TDAmeritrade
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Justin Maysen
(@MaysenJustin) reported
@TDAmeritrade @CharlesSchwab DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’
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Daniel Bones
(@danielgbones) reported
@TDAmeritrade There are plenty of funds...its just a bad message to send when that is NOT the issue.
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notvinnychase
(@n0tvinnychase) reported
@TDAmeritrade why is the TD app freezing/slow, not executing orders??
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Clarence is Corrupt AF
(@SkipTreadwell) reported
@TDAmeritrade @brett_miller1 Here's a report: Everything was down for a while...Private Client phone # not working, regular 800 phone not working, local office phone not working, iPhone app won't deposit check...nothing seems to work. Eventually got through on the 800 number, but app still won't work.
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Just_Ace
(@Trying2Ace) reported
@TDAmeritrade I have engaged on chat twice and it hasn’t helped. They said the tech team is working on a fix but no ETA yet. Well, it’s been more than a month!
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Justin Maysen
(@MaysenJustin) reported
@TDAmeritrade DO NOT DO BUSINESS WITH THIS COMPANY!!! They are liars and will not help you if you need help!!! What they will do is lie on line to make it seem like they are helping and do nothing in-person! Check out their reviews online their BBB report!!’
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Island Life
(@galaxy_orion) reported
@TDAmeritrade @CharlesSchwab DON'T Move your MONEY here, it will be FROZEN. Deposited $75K on path to move $500K. Cannot trade because every time you move in "NEW MONEY" it freezes the ACCOUNT. Confirmed this with Help Desk. Reversing course and withdrawing. INSANE!!! Was divesting after SVB. INSANE!
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Dan
(@Emmonspired) reported
Something strange about the market today. With Europe closed and @TDAmeritrade Bond desk completely down... something's not right
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Stephenmrussell4
(@Stephenmrussel2) reported
@NickLeeson11 @TDAmeritrade I seen someone yesterday had a 7.9 billion cap... I guess if you multiply 7.9x1.05 it equals 8.30... They are using the same data multiple days and it means that the amount of shares is reported wrong. We have a serious issue with repothication.
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*** Patel
(@divpatel651) reported
@TDAmeritrade i need help getting my old accout back for some reason i cannot log into it
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HenryD
(@ZB_Trader) reported
Hey @TDAmeritrade, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Clarence is Corrupt AF
(@SkipTreadwell) reported
@TDAmeritrade Your whole system was down and you didn't know it? It wasn't a WiFi/Mobile problem, it wasn't a modem or router problem. Talk to your customer reps and your tech guys. They know.