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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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LondoMollari
(@procol_2) reported
@MayWatchTooMuch @TDAmeritrade @Benzinga The man was slow , and totally ignored all the bad callouts he made. He's **** something late up 20% , and it would crash. He never said anything about it again . He Thought if he ignored it we would not notice the scam. lol good riddance !
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BlackSock 5.2M GME shares DRS'd
(@bIacksock) reported
.@Fidelity simply will not allow my account to upgrade #OptionsTrading to level 2. Is there some minimum account balance I'm missing? I had no issues back at @TDAmeritrade getting approved. Please advise. #Investing
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Big D
(@BigD_TVF) reported
Considering the likelihood of a bounce back in the underlying $NFLX price, I'd expect that when it's all said and done, the error in the @TDAmeritrade app is going to cost me somewhere in the neighborhood of $20k. For an order I never placed, and never appeared in my open orders.
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Vik
(@vikas_aditya) reported
@TDAmeritrade CANNOT BELIEVE HOW SCREWED UP YOUR PLATFORM IS!! IT'S SIMPLY THE WORST PLATFORM AND I HAVE USED MANY!!
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XRP_FringeDweller
(@XFringedweller) reported
@FINRA Not at all curious about the difference, just wondering if @TDAmeritrade will act in good faith and address the real issue at hand. ⏰
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Vik
(@vikas_aditya) reported
@TDAmeritrade Fix your damn stupid system which doesn’t even show the orders placed. Your chat and phone people assures that no orders are there in the system. BUT those orders get executed!! Unbelievable mess. No other platform has this kind of technical glitches.
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MrWhiskeyTrades
(@whiskeytrades) reported
@TDAmeritrade I see you are eager to help. Just one question- if your margin team foists an objectively bad trade on me, can I get my money back? I won’t hold my breath.
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shadow taco
(@shadowtaco_) reported
What in the bizarre stop loss just happened??? @TDAmeritrade how tf did my stop loss trigger when it never hit there on the chart like wtf??? $atvi puts just did some sus *** ****
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Big D
(@BigD_TVF) reported
When I called @TDAmeritrade support today to ask how it could have happened, the response I got was basically "you should have cancelled the order". Which is impossible, because I never knew it was open. Because the app never showed it as open.
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Jay Gert
(@the1Gert) reported
Be careful using stop loss orders with @etrade, it will tigger on the BID; which on illiquid stocks could be substantially different from the last trade price. Both @Fidelity and @TDAmeritrade set the trigger as the last trade price which is less likely to result a bad execution
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MrWhiskeyTrades
(@whiskeytrades) reported
@TDAmeritrade Your customer service rep already said it was a “valid margin call” and that there would be no adjustment, despite the fact that your team made an illogical trade. Does this mean you’ll adjust my account for the loss I incurred?
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MrWhiskeyTrades
(@whiskeytrades) reported
According to the margin guy I spoke to, there is enough time for them to make a bad trade, but not enough time to look and see if I am logged in and monitoring my account at the EOD on 0dte options. Way to **** over the retail trader @TDAmeritrade
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Ale Martuchelli
(@AleMartuchelli) reported
@TDAmeritrade Good afternoon, I just made my account, but there was an error on the site when I was sending the documents, I didn't create any password. my account is 253810976. Can you help me?
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MrWhiskeyTrades
(@whiskeytrades) reported
For those are interested- no @TDAmeritrade did not care that they made an objectively bad trade, and even acknowledged that the premium for my 187.5 $BA calls was going up when they sold the option anyways. Can’t even say they were particularly polite.
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Joey B
(@JoeyBarbi3ri) reported
Guys… I’m sorry but STOP USING DAMN ROBINHOOD TO TRADE! Open an account w/ a legit brokerage. @TDAmeritrade has had my back on every mistake I’ve made and I respect the hell out of them for that!
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MrWhiskeyTrades
(@whiskeytrades) reported
@TDAmeritrade Things went exactly how I thought they would. Pretty sad that your margin team claims they don’t have enough time to warn us about margin calls, but have enough time to make bad trades. Also, in a very liquid option, how can you say that a market sell is a bad idea at EOD ITM?
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Music lover✡️
(@EffWebsite) reported
@TDAmeritrade need help. $GOOGL is only giving me “info” & you sent me an UNOPENABLE PDF about this problem! 422852447 PH.pdf is UNOPENABLE!
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MrWhiskeyTrades
(@whiskeytrades) reported
@pauvro @TDAmeritrade Yup. Was not really impressed with their attitude at all. Would’ve more polite if they had just said “**** you” to my face. Clearly they just don’t give a ****.
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Big D
(@BigD_TVF) reported
So, my @TDAmeritrade application apparently glitched last week, and placed a sell order I never wanted. It never showed in my open orders, but this morning it executed at market open. So far, that "glitch" has cost me $1500 and counting.
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Attichris
(@Attichris415) reported
@whiskeytrades @TDAmeritrade They don’t give a ****. Good luck.
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JZ
(@Just_Tweeting_Z) reported
@R2DayTrades @thinkorswim @TDAmeritrade Been down since opening bell… doesn’t login; trying to select an account crashes the app on IOS
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martin jr
(@juniorynadamas) reported
@TDAmeritrade Hi, I’m getting in touch by email with Td Ameritrade but since Friday afternoon I’m not getting any response. Does email support team work on weekends?
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A fatal exception has occurred....
(@theplaterogue) reported
@TDAmeritrade You guys having website issues? Im getting half rendered menus, javascript void(0) buttons everywhere and general lack of function.
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StockTrader17
(@BadFintwit) reported
@BigD_TVF @TDAmeritrade the same thing happened to me! i clicked ‘sell’ back when $amc was at $10 because it said my cost basis was $34 so I assumed I was locking in a huge gain! stupid hedge funds
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Civilized Savage aka Elon Musky 📭
(@WillieBangg) reported
@Esosa_CA_Films @CashApp @TDAmeritrade My bad, I conjured up some Python boy accounts. GitHub has a Python program that is cut and paste and you can make a robot Twitter account, they spam off word search (c ash app or b itcoin) break up the words to hide from them.
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c pizzle
(@cpizzlin) reported
@TDAmeritrade @ChristopherRadu Your quotes were down again today, why not be proactive and notify users rather than play these shenanigans on social media
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Jeff Lewis-Mathieu
(@Jeff_R_L_M) reported
@TDAmeritrade Are you having issue with sending out verification texts? Tried three times so far this morning. No text arrived. Can’t log on to app.
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JJMathes
(@JJMathes) reported
@TDAmeritrade any idea when you will support the purchase of fractional shares?
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Katpitulation
(@Overlord_Potato) reported
missed the meat of the move down on indexes, courtesy of outage by @thinkorswim @TDAmeritrade charts resumed right as we bottomed *applause*
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Big D
(@BigD_TVF) reported
So, yeah - not having a great day so far. Might be time to start looking at accounts with @RobinhoodApp or @WebullGlobal for my self-managed trading needs. This isn't the first time an error or a delay in the @TDAmeritrade app has cost me money.