Is TD Ameritrade down?
No problems detected
If you are having issues, please submit a report below.
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
-
Login (100%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
-
Jeff Vance
(@JeffVan03372532) reported
@TDAmeritrade How long before you fix your app and website? Its been down for the last hour.
-
Jeff Vance
(@JeffVan03372532) reported
@TDAmeritrade Why are you constantly having login issues each week? The word is getting around in forums on reddit and discord and people are going to start going elsewhere!!
-
ryan
(@sleazyscumbag) reported
@TDAmeritrade my app is suddenly making me put in my password pretty much every time I open it. It used to only make me log in every now and then but now I have to do it pretty much every time I open the app. Any idea why this is? Is there no thumbprint login feature?
-
Compton Crypto
(@ComptonCrypto) reported
@TDAmeritrade Your customer service sucks horse *****. Your **** site still won’t let me log in. And the wait time for your phone line is over an hour wait
-
SoulFoo
(@FooSoul) reported
@TDAmeritrade Its only when right clicking on $2.5 increment TSLA contracts. Appears to be a bug.
-
A
(@AveryTheTrader) reported
@NazPT @TDAmeritrade shows the same as numbers. sure hope they fix it soon. We've got TSNPD claiming its them taking too long to convert & I've got TDA claiming its the company. idc who it is, just fix it!
-
My108
(@My1089) reported
@TDAmeritrade is really hitting on all cylinders today, had a valid customer question and concern, received a fantastic (insert #sarcasm here) cookie cutter, copy and paste, put no thought into answer from them...would appreciate them telling me off more then a generic reply!
-
sunnyh
(@sunnyd) reported
@TDAmeritrade I appreciate the response. I know when I create a New watchlist it has default columns. But whatever the issue was, threw a wrench into my morning. I don’t need any more wrenches. On a Monday
-
Customer's Voice
(@CustomersVoice) reported
I'm so tired of the excuses companies like @TDAmeritrade (and others) are using for their complete inability to support their customers! Their complete disregard for their customers is unreal! Adapt your business or close the doors!
-
rel71177
(@rel71177) reported
@TDAmeritrade TD IT problems; My account screen is false and still not corrected. xxx of xx shares disappeared in Feb. No transaction history. My account lost about xxk net liquid value. This reduction was not a result of stock values. No response to any email to you. No one person to talk to
-
My108
(@My1089) reported
Latest @tdameritrade response to customer question/concern = too bad, so sad! At least we are getting down to their real thoughts toward their customers! #ridiculous #customerservicefail #closeyourTD
-
Josh
(@redcivicsi19x) reported
@TDAmeritrade I see everywhere people complaining that they can't login. Yet other people can login, but apparently can't place trades. What is going on?? No update from you guys at all... All I see is you telling people to call customer service. There is currently 1.5 hr wait...
-
My108
(@My1089) reported
@TDAmeritrade ‘s latest response...just wait longer, we don’t care about your issue/question/concern! #TDdontcare #nosmallaccountsatTD #bleedingpeopledryatTD
-
b
(@warchest_trades) reported
@TDAmeritrade when are you adding an account performance chart? I will be switching brokerages if not added. I found a taeet that your customer service team said in 2016 that they were going to add it soon
-
christian matts
(@christianmatts) reported
@TDAmeritrade you need a system to call customers back. having no local branches open in nyc and waiting on over an hr to talk to rep who can’t even help sucks.
-
Lisa
(@Rosatigal) reported
@TDAmeritrade I have been trying for weeks to get in touch with you about a missing distribution check. Local branches are closed, the customer service number has over an hour wait times, email sent a week ago from your contact page has received no response. Terrible service!
-
Fiducia Investment Research
(@fiducia_invest) reported
@ThibeauBrad @TDAmeritrade I used both Fidelity and TD interchangeably the last 3 years and honestly the last 6 months have been the worst customer service possible. It’s bad..
-
Josh
(@redcivicsi19x) reported
@TDAmeritrade @GamerToothpick I have not been able to login since last night. I've changed my password several times and even finally got to the "identify yourself" part, put in the code, and still told me I can't login... What is going on?! I can't take 1.5 hrs out of my day to be on hold w/ you guys...
-
zakvee
(@zakvee) reported
@Randy97814569 @shapirocb @TDAmeritrade First-world problems.
-
dood life
(@doodtrades) reported
@TDAmeritrade I have funds available but can’t buy ? Wtf
-
cameronS......er
(@CAMx502xS) reported
@ELJoseJuanPablo @TDAmeritrade They’ve definitely had some issues as of late so I get that.... you can buy on Td right now you just don’t have your shares transferred yet to sell.. to my knowledge Webil and others that have it up now didn’t when it was OTC. But I get the frustration....
-
cameronS......er
(@CAMx502xS) reported
@ELJoseJuanPablo @TDAmeritrade It’s not just them others like E-trade are still down too..... this is standard anytime there’s a R/S and a ticker change its common for a two day shut down of the stock... regardless of the platform....
-
Fiducia Investment Research
(@fiducia_invest) reported
@ThibeauBrad @TDAmeritrade Fidelity has been pretty bad lately to, pretty disappointing.
-
YellowHawk Ranch
(@CoryHawk5) reported
@TDAmeritrade please fix $Tsnp to $tsnpd
-
Brad Thibeau
(@ThibeauBrad) reported
@fiducia_invest @TDAmeritrade Yeah it’s insane. They’re holding up my taxes. Does anyone in this space invest in customer service? I like TDAs platform but it’s atrocious if you need help with anything.
-
A Figueroa
(@Afigsnyc) reported
Worse customer service in the stock game @TDANetwork @TDAmeritrade over two weeks no support.
-
BNS13
(@brysandnas80) reported
@TDAmeritrade wtf, still haven't transferred shares for tsnpd? You are so inadequate at what you do! **** you
-
Krystle
(@AKASeKretS43) reported
@TDAmeritrade my cost per share is higher than where I bought into - even after averaging down - and I would like to know why.
-
LØGAN
(@ELJoseJuanPablo) reported
Give me my ******* shares. Done with TD terrible broker $TSNPD @TDAmeritrade
-
cameronS......er
(@CAMx502xS) reported
@ELJoseJuanPablo @TDAmeritrade Their website list that a ticker change or or share split could result in a 2 day shut down of the stock for maintenance... like I said I haven’t been to happy with them but this one I get.... some others have been inexcusable...