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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (57%)
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Website (29%)
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Trading platform (14%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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$money
(@nooramorihc) reported
@TDAmeritrade, the s1a and both FINRA notices state we should get shares of next bridge today. Not a cusip. I assume we're still chasing down all the counterfeit shares to return? Why have guidelines when you change the rules? #FINRAFraud
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marteney1
(@marteney87) reported
1/ $MMTLP #finrafraud Just got off the phone with a very helpful @TDAmeritrade agent. Trading will not resume, and they will handle the paperwork to transfer the NBH shares to AST. Said you could do it yourself but that would likely slow down the transfer.
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Sheriff
(@FinanceSheriff) reported
@TDAmeritrade thinkorswim web was so slow today... Active trader failed me. Rule 1 always have access to multiple computers running with more than one broker. My computer was running fine until the market picked up. The problem is on your end. Thinkorswim PC version worked ok.
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Alain Hensley
(@alanhensley65) reported
@jennifer_bry @TDAmeritrade I’m sorry I’m working very hard to try to get the book finished I’m sorry I didn’t get back to you in time basically you must tell them to do the transfer they are refusing to transfer they have used what was working that is now not working!
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Value Trader
(@ValueTrader101) reported
@TDAmeritrade I found it . It was on the second page… but this would be something that should be put right below the actual after hours quote. The way it shows up down below along with other things makes no sense . This % is directly related to the bud/ask and should be just under it
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Giovanni Garcia
(@giosr20) reported
@Therealjohngal1 @TDAmeritrade Does @TDAmeritrade always have this bad customer response time. I have sent two more messages to them regarding my MMTLP and I have yet to get a response in writing .
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Lazy Daze
(@ROFLicerOfLAWL) reported
5/? According to AST they have already sent them to DTCC and DTCC will notify brokers via the DTCC portal under the “CAWEB” portion of their website. I was on a 3-way call with my broker and a DTCC employee. The @TDAmeritrade employee went above and beyond to help me. End GL
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Coolkidmy
(@coolkidmy) reported
@nolanisk @DahHoneyBadger @TDAmeritrade Oh there’s some **** going down girl lol
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King Kinks
(@YellowHITLIST) reported
@TDAmeritrade @DeejusPhilbin And @TDAmeritrade you were involved in the crime by allowing them to short 2-3x's $mmtlp float and continuing to ask customers to lend out their shares to support more shorting. You do realize FINRA and NASD are self regulataged to help themselves, not investors.
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ドイマス ラールドジョ
(@dhimaswppr) reported
@TDAmeritrade I apologize, seems my network was not working correctly. The authenticator right now is doing fine. Thank you.
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marteney1
(@marteney87) reported
@uncle_luigi @PaulusGreatus I spoke to a @TDAmeritrade rep on 12/12 they said TDA would be doing the paperwork to DRS my shares with AST, and that it may take a couple weeks because of the debacle this has become. Said I had the option to do the paperwork myself but that would likely slow the process $MMTLP
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Epheks
(@itriix) reported
My $MMTLP shares just turned into 5CT999019 on @TDAmeritrade ... Account just dropped down a lot of $ as it has no value as of yet. @FINRA #finrafraud @SEC_Enforcement - thanks for never protecting retail investors!
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Will work for crawfish △⃒⃘
(@nolanisk) reported
@coolkidmy @DahHoneyBadger @TDAmeritrade Damn, I just opened a TD account like last week
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Dividend Dentist 🦷🪥
(@DividendDDS) reported
@DividendDad1 @TDAmeritrade It really is. If I had time I'd call and complain. But I'm sure it will fall on deaf ears.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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john
(@losangelessux) reported
@TDAmeritrade @barrycassaday Everything was already approved. so why did you approve this if there were problems with settlement and why did it take so long to halt?
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$MMTLP SilverSqueeze ticket holder
(@jennifer_bry) reported
@Cyntaxed007 @kingston_55 Had a help chat with @TDAmeritrade they said $mmtlp in my account weren't loaned out and real and had NB attached.. But het had no clue what #ftd are
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Corey Matthews 📉 (💯)
(@boymeetstrading) reported
@TheChaddotc0m @TDAmeritrade And if you email they're like oh it's sooooo fluid and dynamic we have no clue what's happening. Lol you got a corporate notice. Follow it. If you get a new one follow it. Let's make just @finra the bad guy
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neverdie
(@illinineverdie) reported
@TDAmeritrade However, if TD can provide a statement specifically explaining how they will guarantee holders will have shares of the 165.5 million, that would help customer confidence in TD/Schwab. When can we expect TD/Schwab release information that helps answer their customers concerns?
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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lukomoon
(@lukomoon1) reported
@Philip36298689 @TDAmeritrade @FINRA I sent emails to my brokers NOT allowing that, telling them litigation is pending, We must slow them down where ever we can, they at least have to reply
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Dustin Berk
(@DustinBerk) reported
@TDAmeritrade As a brokerage you are protecting hedge funds and screwing over your retail clients. I should be making millions on this squeeze. Instead I can’t sell. **** off. It’s fraud.
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tj
(@Tigershark245) reported
@Lost_In_Trades @CharlesSchwab @TDAmeritrade $CYBL Lay down on your back and kick your legs in the air . Maybe that will help. Waaa...
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LC Trades
(@imcurrency) reported
TDA showing your deposits in the P/L chart for years now is disgusting. Fix it @TDAmeritrade
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Randy Sanders
(@Sanders_Foto) reported
@TDAmeritrade Oh sure, so happy to help. Then why do your people continue to give conflicting info? I filed EVERYTHING almost three weeks ago. You have MY funds & I’m not getting a damn bit of interest or any idea of when I see those funds in MY account. This has been so UNPROFESSIONAL
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Percy Johnson
(@PercyJJ10348969) reported
Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.
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Suresh
(@Just1another) reported
@TDAmeritrade I had account with you now closed. Need papers for taxes. Can you help by email I am in india returned back from usa