Is TD Ameritrade down?
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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (60%)
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Website (40%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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TraderJill - (Pronouns: Meme Queen/Your Highness)
(@LadyJustice6910) reported
@jwmac57 @Fidelity @TDAmeritrade Doubtful. I'm just going to call TD and help him get his money transferred over. Fidelity is garbage, and their customer service is trash.
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Amy
(@amyruh12) reported
@TDAmeritrade bunch of crooks. You need to stop taking liberties with customer’s account. WTF do you think you are?
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Malkiat Singh
(@Malkiat70245116) reported
@TDAmeritrade @JovaniMGomez1 Hard to set up a new account , need email address to send the documents . Can you help
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Wovasteen Gova
(@wovasteen) reported
@TDAmeritrade @JovaniMGomez1 Slow. Doesn't load. Terrible UI. Terrible everywhere
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Kristina Alexandra
(@KKAlexandra) reported
@TDAmeritrade Can someone CAPABLE at TD contact me? I have $$ missing from my account and Customer Service is incapable. Before I close my account
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BB Fishing
(@BBFishing1) reported
@TDAmeritrade @JovaniMGomez1 Hey fix my account
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BackinBlack
(@stockNroll) reported
@TDAmeritrade your trading app lagging more now then it did last week right after the update. You're as bad as etrade now!
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BB Fishing
(@BBFishing1) reported
@TDAmeritrade @JovaniMGomez1 Why does it take so long for funds to deposit? Can't get an answer from any. Absolutely terrible
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James T. Kirk
(@jwmac57) reported
@LadyJustice6910 @Fidelity @TDAmeritrade I’m going to have to disagree with you this time. As a member of Active Trader Pro, the phone never rang more than 4 times before someone answered, and I never had a problem with them even when I moved my IRA to TradeStation. I’m sorry for whatever problems he’s having.
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Trevor
(@SemperFly) reported
@etrade once again down during critical market hours. Looks like portfolios are all going to @TDAmeritrade
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Abhay
(@Abhay08) reported
@TDAmeritrade Your singapore helpline and support emails are going unanswered for more than 2 weeks. Any idea how can pple living in this part of world get Ameritrade timely support ?
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Tmoney 🤑
(@Stikeenote) reported
Screw you @TDAmeritrade ! Fix your platform!
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Aaron Page
(@AaronPa41910055) reported
@TDAmeritrade Having issues with positions not showing in thinkorswim but showing under td ameritrade app.
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cesar jesus gomez
(@dat1nicoya415) reported
@TDAmeritrade why do you guys always have issues at market open?? I’m hearing it will happen once again today. @TradeStation may be the move.
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Bear Anderson
(@BearAnderson5) reported
Cannot login @tdameritrade and it seems I'm not the only one this morning. Called and on hold for 30 mins with message that they're experiencing "longer than normal wait times"...at 5:30am EST?? Anyone else having problems?
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Carter
(@Katslod732) reported
@TDAmeritrade @TDANetwork @thinkorswim your TOS app is barely running this morning. Everything is extremely slow. What’s up?
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Josh Ribakoff
(@joshribakoff) reported
@TDAmeritrade All of the answers are incorrect, because the option buyer is the one who chooses to exercise, they have risked the premium, they are not at additional risk. Now approve me for level 3 and fix your dumb quiz or I’m switching to @thetastyworks you’re wasting my damn time!
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Sara👩💻
(@SaraGoingUp) reported
@ShortSqueezed1 @TDAmeritrade Schwab is even worst but I use it for low floaters longs so its ok for that
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BB Fishing
(@BBFishing1) reported
@TDAmeritrade @thinkorswim Your service sucks
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Jonathan L
(@jlay310) reported
@ShortSqueezed1 @TDAmeritrade is down?
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tips
(@tips_top) reported
@TDAmeritrade Any TD Ameritrade client service can help?
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AliveNhappy
(@mytwits_fornon) reported
@TDAmeritrade is there a way I can talk to humans, before 2022. Can't you afford to hire few people on customer service? If you are running short of people please let me know? @TDAmeritradePR @TDA4advisors 😠😠😠😠😠😠😠😠
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Tony 🐼
(@antoniobh_) reported
@TDAmeritrade hey i am having some problems in my account, someone in support can help me by Direct Message?
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RP Sports Betting L.L.C.
(@RPSportsBetting) reported
@etrade are you seriously worse than @RobinhoodApp? Thank god I have a real trading account on @TDAmeritrade. DON’T USE E*TRADE, they blow dogs for quarters. App is still down, 20 min into trading, this is the second Monday in a row this **** has happened!
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RP Sports Betting L.L.C.
(@RPSportsBetting) reported
@DurgaSmith @etrade 2 weeks ago, I was on the phone for literally 2.5 hours, finally talked to someone from customer service, after talking to them for 2 mins, their response, “you need to talk to a trader & that’s going to be another 3 hours”. E*TRADE is a joke, go use @TDAmeritrade.
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3 Baggers Only ™
(@willtopol) reported
@TDAmeritrade lagging but @CharlesSchwab down completely :( ..
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James T. Kirk
(@jwmac57) reported
@LadyJustice6910 @Fidelity @TDAmeritrade The only problem I have with them is the fact it takes too long to enter an order. Too many clicks, too much typing.
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Admir K.
(@AdmirNYC) reported
@ShortSqueezed1 @TDAmeritrade I had them for years, possibly the worst trading exchange platform one can have, at least their app is decent
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BB Fishing
(@BBFishing1) reported
@TDAmeritrade service is absolute garbage costing me thousands. Fix your ****
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Joey
(@JZ_n_AZ) reported
@TDAmeritrade having issues getting premarket orders to fill. Have the screenshots to show.