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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (63%)
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Website (25%)
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Trading platform (13%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Rabble, Rabble, Rabble
(@chauncy420) reported
@TDAmeritrade are yal having problems with people's account balances right now? I'm all cash but it says im down 14% this morning from close yesterday
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Alex Selland
(@GamerToothpick) reported
@TDAmeritrade I have been unable to log in at all since Wednesday, and I'm not the only one. Is anything being done to fix this? I've tried the app and the website, and the website says my identity can't be verified, so I can't even try there.
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YGDaKid
(@young_gung) reported
@VerdeTrades @TDAmeritrade Cot damn
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Mike〽️〽️〽️
(@Mikes_Charts) reported
@TDAmeritrade I sure wish they would update the app. It’s been a long time. They should hire Jerry Medved again. The price/chart and options weren’t in sync at all during the AMC stuff. The lagging and crashing has been really bad Issues started same time as when they added new colors
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FREEdom
(@Freedom90382413) reported
@TDAmeritrade @thinkorswim I have never had a problem with the app. We switched to thinkorswim a while back and it works fine. Maybe y'all need to check it out
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Fraudstein
(@FraudsteinNews) reported
$TSNP / $TSNPD short sellers can call 1-800-273-8255 for help. Operators are on standby to assist. @TDAmeritrade @etrade @Fidelity
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Jason Quinteros
(@shwifty15) reported
@GamerToothpick @TDAmeritrade Yea it won’t let me log in either. I changed my user and password like 4 times and it just keeps saying log in failed. Wtf @TDAmeritrade
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Julius Caeser’s Portfolio
(@PortfolioBoyzTO) reported
@TDAmeritrade Yea that’s the problem!! Other brokerages happily waive them!!!!
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Brak
(@BrakTrades) reported
So @TDAmeritrade can add $1k to my account on Saturday and then magically make it disappear? Confusing how you guys handle maintenance. Also seeing a lot of mistakes on filling my limit orders at their correct price recently.
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Joseph Migliano
(@JoeyMigs54) reported
@TDAmeritrade why are live updates down on the app?? Is this going to be fixed anytime soon?
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Yujiaw1974
(@yujiaw1974) reported
@TDAmeritrade Help? I waited one hour twenty seven minutes while your dispatch did not know nor have idea idea how to refund my account. Kept telling me I would have to “reopen” it? Is this company going to crap?
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wellwisher
(@Wellwisher254) reported
@TDAmeritrade There is seldom a problem on Saturday afternoon. It is when the market is moving that I can't get in.
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Brent
(@Brent18405920) reported
@TDAmeritrade Thanks it seems ok now. I guess a temporary glitch.
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dood life
(@doodtrades) reported
@TDAmeritrade I have funds available but can’t buy ? Wtf
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onegoodtrade 🐢
(@OneGoodTrade1) reported
@GaRlk888 @shrutitrades @TDAmeritrade Is this an issue with Questrade as well?
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Brova
(@Burnabrova) reported
@TDAmeritrade @wolfgem5 Are you guys having issues I haven’t been able to log in for a week
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Nader
(@NaderMogadam) reported
@SenMarkey Ed, on Jan 28 my stop loss order was cancelled by @TDAmeritrade . They said it was a sporadic issue. Now they refuse to compensate me for my loses and say the cancellation was my fault. Please help me, institutions are robbing American families.
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Deborah Glazer
(@docdebags) reported
@TDAmeritrade Two RNA vaccines-Pfizer and Moderna are 95% effective after 2 shots. J and J is less effective in prevention but apparently keep you from being sick enough for hospitalization. If you have health problems that make you high risk, or over 65, I recommend one of the first two.
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Austin Chavanne
(@achavanne3) reported
@TDAmeritrade need help. A glitch maybe?
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Nader
(@Nader50083190) reported
@RepAuchincloss @TDAmeritrade admitted to sporadic issues canceling my stop loss order on Gme. This happened to many other traders and appears to be a coordinated effort to hurt retail traders
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Jim Fenlon
(@JimboFen) reported
@gideon_brewer @TDAmeritrade Having the same issue. Apparently, MARA changed their listing name and it's causing problems for everybody that's holding it. I'm banking on it fixing itself when the market opens.
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Stan Gerber9
(@Gerber9Stan) reported
@TDAmeritrade Why does TDA only have phone service and not a way for clients to securely email a question or comment?
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Stocks Pilgrim
(@StocksPilgrim) reported
@TDAmeritrade bro, your chart controls are awful. Need to overhaul this system
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Shahid
(@shahidrazzak_) reported
@TDAmeritrade Wouldn't it be great if you can get connected via DM so as to work towards resolution of the matter instead of advertising about toll free calling feature. Good to have that but better approach would be customer service. Agree?? #sundayvibes
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NS Capital
(@NorthShoreTrade) reported
@TDAmeritrade Spent 4 hours on the phone. Rep says I should have been filled. He transferred me to a trading specialist. Gave me the worst excuse ever. Worst customer service ever. As a professional trader for 23 years, I have never seen anything as bad as your lack of fills!
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Chris Gallego
(@cg2k_) reported
@TDAmeritrade Thank you, this makes sense but the error message on the app doesn’t. It should tell me exactly what you’re telling me. The app leaves you questioning. They should not tell me that I have available funds. The app should just say $75 “pending deposit” for example.
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Gideon Brewer
(@gideon_brewer) reported
@TDAmeritrade Logged into my account 45 minutes ago - says I have a phantom position in a stock for $100k+ dollars, which is causing my account to go into a margin call. Also says my long position in MARA is now short, so I can’t trade it. Been on hold for 45 minutes. FIX THIS
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Nader
(@Nader50083190) reported
@elonmusk please help bring publicity to @TDAmeritrade and other brokerages cancelling big stop loss orders on GameStop. They say it was sporadic issue but won’t cover the damages.
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My Meli Mel
(@Borin_Quen) reported
@sunnyd @TDAmeritrade I'm having issues as well. I bought two securities Friday and the cost per share is wrong. Almost double what I really purchased them for...
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Shahid
(@shahidrazzak_) reported
@TDAmeritrade Also there is no human to answer your helpline. Being an international prospective customer from outside USA, I have spent a considerable amount of money to hear some waiting music only. DM on Twitter also not response. Very sad state of affairs! #sundayvibes