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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (100%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Moonchildred
(@Moonchildred1) reported
@FaiJam3 @TDAmeritrade Td Canada is doing just fine i think its just Ameritrade with the issue
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Nazri
(@Nazri93441294) reported
@TDAmeritrade Your website is down? Got error 'site can't be reached' when trying to access to your website
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Blake Alexander
(@BAMTrades) reported
@QTRResearch @TDAmeritrade I've always found TD to have phenomenal customer service
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Noneya
(@brinkbrinker420) reported
@SlimRidge @Hugh_Henne @TDAmeritrade RH is trash except for small account options use. Instant settlement and BP, just gotta watch for PDT. And TDA really needs a complete overhaul, archaic GUI, excessive fees, and repeated server issues will be their demise. It's 2021, c'mon.
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Joseph YINGLING
(@joseph_yingling) reported
@TDAmeritrade td Ameritrade I like your company but your service now is terrible i need to talk to someone
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Jerry Carter
(@Vero32) reported
@TDAmeritrade Hello, My Account is blocked, as every ID I use is not know by TD Ameritrade. Your phone is always to busy to help me. Help My account Jerry Carter @Vero32
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The Stock Sniper
(@Ultra_Calls) reported
@TDAmeritrade @Hugh_Henne TDA is the worst. They kick everyone. They don’t care about their clients. Their one and only reason “We have decided to let our relationship go. We cannot share the reason. Bye Felicia”. Super unprofessional
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خالد بن عبيد
(@KhaledBinObeid) reported
@TDAmeritrade please confirm , do you have any issue with wiring money IN and OUT to Saudis banks ? I heard the Saudi central bank block transfer , and force to deal with local broker. Do you have clients from KSA who wiring money directly from their Saudi bank ?
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Boiler Room
(@PlataStacker) reported
@TDAmeritrade @thinkorswim Need help changing my bank account....where can I change it ?
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The Runaway
(@therunawayhq) reported
You cannot call customer service. They do not respond to customer emails in a timely manner. They do not give access to quality information regarding your investments. They do not protect their customers. Overall rating 3/10. Check out brokers like @Fidelity (#1) or @TDAmeritrade
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Hugh_Henne (Not Hef)
(@Hugh_Henne) reported
@LEADER_TRADING @TDAmeritrade Last night talked to the customer service for 20 mins about opening an LLC account. Honestly everyone I talk to is nice. Just no answers.
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Matt
(@SlimRidge) reported
@Hugh_Henne @TDAmeritrade Everyone shits on RH but it sure seems like TD has twice the amount of problems.
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Joseph YINGLING
(@joseph_yingling) reported
@TDAmeritrade I. All your help line and wait forever not going to do this if I can’t put money here I’m sure some company will take it
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M Rose
(@wordchirp) reported
@QTRResearch @TDAmeritrade Service sells...
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JM
(@HappyWhalePapa) reported
@TDAmeritrade Wow over an hour wait for support what is going on?
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3 Baggers Only !
(@willtopol) reported
@RickyAnalog ok im slow. does that work with @TDAmeritrade
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Stand_Dard
(@Stan_Dard) reported
@TDAmeritrade @Hugh_Henne TD, come on, go help our leader.....
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Paul VanWagoner
(@PaulVWags) reported
@tinainvirginia @TDAmeritrade I know guys who can help.
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Louis
(@Lspear817) reported
@Hugh_Henne @LEADER_TRADING @TDAmeritrade I can help. Just opened one on TD. It is rather annoying - it takes like 2 weeks longer than necessary. Webull does not give you this ability. It would be my pleasure to help
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Tustock Shakur
(@TustockS) reported
@Hugh_Henne @TDAmeritrade It’s kind of like “two weeks to slow the spread”
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Thurston Howell III
(@110524A) reported
@TDAmeritrade @Hugh_Henne Never have issues with Fidelity. I get an answer or a call back anytime I've ever called.
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ILM_Traders
(@ilm_traders) reported
@TDAmeritrade you guys screwing up big time, I lost good amount because to broken app that failed to execute orders and charts taking forever to load. Add more servers to bare the loads, otherwise you will lose lots of business soon.
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Javier Díaz
(@javdiaz489) reported
i just want to take a moment to appreciate the quality of @TDAmeritrade @thinkorswim customer service. i genuinely enjoy being on the line with them.
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Al crindal
(@crindal00) reported
@TDAmeritrade @thinkorswim Do you support sedition?
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Michael Glass
(@MichaelGlass4) reported
@Hugh_Henne @TDAmeritrade Having the same issues trying to transfer from a Chase investment account to E-Trade right now. Both sides are blaming each other.
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Ganesh K Iyer
(@ganchen2) reported
pathetic customer service @etrade . Moving out to @TDAmeritrade .
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Quoth the Raven
(@QTRResearch) reported
I want to take a second to recognize some EXCEPTIONAL customer service I received today from KENT CISAR at @TDAmeritrade. Please see to it that this man gets a raise. He went out of his way to help me with an issue that no one was taking the time to explain. Thanks Kent.
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Moonchildred
(@Moonchildred1) reported
@TDAmeritrade @medg1234 Td Canada does have this issue, alot of people trading have been upset that they are missing out on this trade because of it not being able to be trading using ur brokerage
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Chase Musk
(@btcchase) reported
@TDAmeritrade I am having trouble learning the chart settings I usually use the 4 hour and the 15 minutes, 1 minutes 2 minutes
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Chyeeahhh
(@chyeeahhh) reported
@thinkorswim robbing me on fills like a mother today. Jesus Christ they can help them selves in the tape and backlit you all day and call it a internet connection issue….. tired of @TDAmeritrade I need a better broker