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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (63%)
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Website (25%)
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Trading platform (13%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Login | |
| Brooklyn |
Login | |
| Chicago |
Login | |
| Klamath Falls |
Website | |
| Klamath Falls |
Website | |
| Chicago |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Oswalt
(@oswalt_jonathan) reported
@TDAmeritrade I woke up Saturday morning to find my account balance down $47,000 from a glitch that caused my account to go into a potential margin call. Apparently there were hundreds if not thousands of other investors who experienced the same issue.
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DCarey3
(@DCarey3) reported
@QTRResearch @TDAmeritrade @CharlesSchwab Ameritrade and Etrade have both been awful the past 3 weeks. Sell orders just sitting there while the stock price drops thru it, will not allow cancel/replace, dont know if your in or out of the position. Agree 100% get their crap together!
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agrarian return
(@agrarianreturn) reported
@QTRResearch @TDAmeritrade @TDAmeritrade my account balance has been incorrect throughout the entirety of this weekend too. I woke up Saturday morning with my portfolio down 6% – called customer support and was informed it was a calculation error.
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Random Letters Capital
(@SFWTrades) reported
@QTRResearch @TDAmeritrade @CharlesSchwab TDA has good chat support once you get a rep on the line. E*TRADE has short wait times for active traders.
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BuyDipsNotRips
(@BuyRipsNotDips) reported
@TDAmeritrade Please Fix my account.
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Jon Fowler
(@jon_falcon) reported
@QTRResearch @TDAmeritrade I'm not sure what to make of this. I feel bad that he panicked thinking he had exploded, and I can even imagine my own panic if I was in his shoes, but there are lots of alternatives to killing yourself when something goes wrong.
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Clem Fandango
(@SasquatchEsq) reported
@TDAmeritrade So did you straight up steal my money or are you still working on whatever "issue" you've been dealing with since Friday?
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Rajath HP
(@rajathhp) reported
@TDAmeritrade @WaltBettinger Hello, I am re-writing for the TD Ameritrade regulatory office and office of the CEO to take notice that so far my complaint has "not" been addressed and I have "not" been compensated for the losses, stress and agony caused by TD Ameritrade
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Rajath HP
(@rajathhp) reported
@TDAmeritrade @WaltBettinger Hello, I am re-writing for the TD Ameritrade regulatory office and office of the CEO to take notice that so far my complaint has "not" been addressed and I have "not" been compensated for the losses, stress and agony caused by TD Ameritrade
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Daddest Man
(@twittmypants) reported
@TDAmeritrade my account balance is still off from Friday 02/12/21 at close. It showed thousand different from close then on 02/13/21 next day. Many reports of similar issues. The wait times are over 2 let’s. Please help.
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ChrisARK*
(@toocxc) reported
@TDAmeritrade Looks like the bug at Ameritrade is fixed folks.
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diane
(@diane90537970) reported
@QTRResearch @TDAmeritrade @CharlesSchwab Schwab customer service has been just as bad for weeks! Worst I’ve ever seen in 25 years. I’m looking for a new firm.
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nuclearfootie
(@nuclearfootie) reported
@QTRResearch @TDAmeritrade I'm not putting you down. Brokers are not following the rules
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unbound
(@JoshS_unbound) reported
@QTRResearch @TDAmeritrade Blockchain can solve this. Disrupt everything. Bye bye stupid institutions.
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J. Arthur Squiers
(@jarthursquiers) reported
@rummagesailor @TDAmeritrade While you can't paper trade through the API, @TDAmeritrade does have the best brokerage API out there. I've used them all. Let's just hope it doesn't get shut down when Schwab starts cutting things.
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TraderChabe
(@ChabeTrader) reported
@TDAmeritrade should be transparent and explain really what happened to account balances disappearing money this weekend (aside from laggy, crappy unreliable service). I love @TDAmeritrade but I am really starting to hate it. How can I trust my millions to u?
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Kyle Harder
(@KyleHarder) reported
Be Honest: How many times have you opened your stock app today knowing full damn well the markets are closed?!? @RobinhoodApp @AllyInvest @TDAmeritrade #DDTG
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Sunny Po
(@sunny051488) reported
from
Las Vegas, Nevada
@Joker_anon @QTRResearch @TDAmeritrade He did understand. The glitch was enough to make him doubt what he knew. Like if 1+1 showed a 3 and you suddenly doubted what you learned.
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Jon S
(@jons_twit) reported
@QTRResearch @TDAmeritrade That and let’s not forget the people who ended up with random short position on Saturday. And are now ‘margin called’ 700k + for some of them, wtf is going on at TDA like flat into the weekend, and friends of mine opening their accounts with notifications of MASSIVE MCs
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Rajath HP
(@rajathhp) reported
@TDAmeritrade @WaltBettinger Hello, I am re-writing for the TD Ameritrade regulatory office and office of the CEO to take notice that so far my complaint has "not" been addressed and I have "not" been compensated for the losses, stress and agony caused by TD Ameritrade
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Tim
(@MomentumHunter_) reported
@QTRResearch @TDAmeritrade @CharlesSchwab A broker that is responsible for hundreds of millions $$$ should not have constant issues. The blame on added volume and participants is juvenile. Their online support is trash, calling cs is a lost cause, releasing untested 'updates'....the list goes on. TOS is awful
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Cade Cunningham
(@cadecunninghamc) reported
@notoriousalerts @TDAmeritrade I’m still down 107% in a cash account after closing all positions Friday
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F O R T U N E X
(@f4tune10) reported
@sunny051488 @QTRResearch @TDAmeritrade it wasn't a glitch
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Stickey Lewis
(@LewisStickey) reported
@jon_falcon @QTRResearch @TDAmeritrade Dude, it’s ultimately an easy fix for brokerage firms like TDA. Don’t overthink this. It’s not life or death, just good platform ethics that would save a lot of headache for a lot of unknowing people. A good example just so happens to be one where life and death were a factor.
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Rajath HP
(@rajathhp) reported
@WaltBettinger @TDAmeritrade Hello, I am re-writing for the TD Ameritrade regulatory office and office of the CEO to take notice that so far my complaint has "not" been addressed and I have "not" been compensated for the losses, stress and agony caused by TD Ameritrade
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Jared Beekman
(@Yetzederixx) reported
Hey @TDAmeritrade how about a postmortem this time so we know you're actually serious about these issues? A bunch of people on the unofficial tos reddit/discord have spent a lot of time helping calm people.
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@TheRealBigLou
(@TheRealBigLou1) reported
@QTRResearch @TDAmeritrade @CharlesSchwab There’s no money in service
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Bryan
(@Bryan93387132) reported
@TDAmeritrade Hello, Please remove the day trade with under 25000. I was not under on Friday. I hope I can trade Tuesday morning. I call and call. I cannot get thru since this stupid GAMESTOP issue. Everything has changed. Harder to place or sell trades around 930 till 945 now.
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Stoplossking
(@stoplossking444) reported
@notoriousalerts @TDAmeritrade Glad that got that fixed ... now let’s see if they ever get around to expanding server capacity for trading at the open!
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Patrick Brako
(@brako_patrick) reported
@QTRResearch @TDAmeritrade @CharlesSchwab Yikes. Just moved to TD Ameritrade, from Fidelity, from RH. I've been getting nothing but problems from brokers for weeks. I thought TD was going to be the end of it. I thought all the lost trading time from account transfers was my only problem left. Thanks for the heads up!