The Elder Scrolls Online

The Elder Scrolls Online Outage Map

The map below depicts the most recent cities worldwide where The Elder Scrolls Online users have reported problems and outages. If you are having an issue with The Elder Scrolls Online, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Elder Scrolls Online users affected:

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The Elder Scrolls Online is a massively multiplayer online role-playing game (MMORPG) developed by ZeniMax Online Studios and published by Bethesda Softworks. Available for Xbox, Playstation and Windows.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Maxent, Bretagne 1
Washington, PA 1
Islington, England 1
Zürich, ZH 1
Cortland, OH 1
Oberursel, Hessen 1
Berlin, Land Berlin 1
Tillamook, OR 1
Mayenne, Pays de la Loire 1
Fort Smith, AR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Elder Scrolls Online Issues Reports

Latest outage, problems and issue reports in social media:

  • Idelija2 IGS of Tsushima 🇷🇸 (@Idelija2) reported

    @TESOnline This just sucks. How every PlayStation exclusive upgrade works without issue. Last one with FF7 remake upgrade not even exclusive but you guys can't figure out free upgrade. Unbelievable

  • mikehurst93 Michael Hurst (@mikehurst93) reported

    @TESOnline I have exactly the same issue now. (12:29) GMT

  • AshClouds115 AshClouds115 (@AshClouds115) reported

    @TESOnline Ah im glad im not the only person with this issue.

  • forever_314 forever314 (@forever_314) reported

    @benevolentbowd @TESOnline @BethesdaSupport Might just be an xCloud issue because I've been having similar problems using it for other games as well.

  • THAT_VOODOO_BOB VOODOO BOB (@THAT_VOODOO_BOB) reported

    @TESOnline @FoxyPapyrus help I got digital version on ps4, it's padlocked and can't play, so biught it again on different account on ps5 as neither you or Sony would/could help. Now it says "disc required" to upgrade to ps5 version on a digital ps5... you going to help this time or say its Sony problem

  • Xerosch Xerosch (@Xerosch) reported

    @RichardErvik @TESOnline I have the same problem. I'm using the PSN in Europe and own all expansions except for Blackwood.

  • TheWorstHurst Hurst (@TheWorstHurst) reported

    @TESOnline Having this problem too. Don't see a digital option.

  • ELDENRING210122 ELDEN RING (@ELDENRING210122) reported

    @Klpgzz @TESOnline Actually the bad upgrade system on the playstation is the problem. It's just uses smart delivery on the xbox. Don't come at me,I'm just observing

  • x0rw1n x0rw1n (@x0rw1n) reported

    @TESOnline PS5 version is broken. You removed base game for PS5 and added the new PS5 base version released today. So people need to have a disk or buy PS5 base version again(((

  • EdvannSandoval Edvann Sandoval (@EdvannSandoval) reported

    @TESOnline How come the PS5 upgrade version says “Disc Required” in the store? Is this actually required or is this an error? Seems unfair. Checking for update does nothing either.

  • TheMeta__ TheMeta__ (@TheMeta__) reported

    @DMAWulf @TESOnline No, it's an issue we're all dealing with for the PS5 upgrade. Digital owners can't upgrade right now

  • Anshul__K Anshul (@Anshul__K) reported

    @DMAWulf @TESOnline I bought it from the store, still get the same issue

  • Danny_ChaoticDE Danny (@Danny_ChaoticDE) reported

    @TESOnline This is so bad..... Really guys. Why is nothing working right with your things? Dlc +1000 bugs. Ps5 upgrade not working....

  • THAT_VOODOO_BOB VOODOO BOB (@THAT_VOODOO_BOB) reported

    @TESOnline help I got digital ps4 vers, it's padlocked & i can't play, so bought it again on different account on ps5 as neither you or Sony would/could help. Now it says "disc required" to upgrade to ps5 ver on a digital ps5... you going to help this time or say its Sony problem

  • Aus_Ranger just another gamer (@Aus_Ranger) reported

    @DMAWulf @TESOnline I have purchased this game more times than I care to think, I still keep getting the error, interestingly I popped my old day 1 disc from before I went full digital and it will allow me to install, but stuff that as it might negate my previous purchases

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