The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bellflower, CA 4
Paris, Île-de-France 4
Lexington, KY 3
City of London, England 3
Djelfa, Wilaya de Djelfa 3
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Summerville, SC 2
Münster, NRW 2
Washington, D.C., DC 2
Larrey, Bourgogne-Franche-Comté 2
New York City, NY 2
Madrid, Comunidad de Madrid 2
Manchester, England 2
Sydney, NSW 2
Minot, ND 1
Ipswich, England 1
Hasselt, Flanders 1
Veliko Tŭrnovo, Oblast Veliko Tarnovo 1
Manaus, AM 1
Hamm, NRW 1
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 1
Cuautitlán Izcalli, MEX 1
Chester, England 1
Maple Hill, KS 1
Strasbourg, ACAL 1
Sanxenxo, Galicia 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Wuppertal, NRW 1
Curitiba, PR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • itsthatKiddoVR itsthatKiddo on VR (@itsthatKiddoVR) reported

    @UbisoftSupport @TheDivisionGame I've had a update on Ubisoft connect but not the game. Come on fix your game its almost been 24hours now.

  • Just_a_buckinMI Wyatt (@Just_a_buckinMI) reported

    @UbisoftSupport @TheDivisionGame It's not just PC. Xbox is having similar issues.

  • myselff34 Özgür Coşkun (@myselff34) reported

    @VishousPlays @UbisoftSupport @TheDivisionGame Yes I played, the servers stayed off for 1 week while I was playing GTA, but they were informed every hour. My friend, there is a game left unattended. This is the problem here.

  • GilSnake Snakegil (@GilSnake) reported

    @Ubisoft @TheDivisionGame your game is broken for a whole day now, will you ever fix it or still looking to waste your corporate identityfor more players 😵 ?

  • InCuboT_ ⭕️ (@InCuboT_) reported

    @UbisoftLatam @TheDivisionGame It is a great failure as a company, as it is possible that they update the game and have such a stupid problem that the same game takes you out of it, they have broken the game in these almost two years of update it has not regulated cheeters.

  • VishousPlays Vishous Plays (@VishousPlays) reported

    @myselff34 @UbisoftSupport @TheDivisionGame I hear you. Trust me! My time is very limited and yesterday I had several hours to play so I was extremely disappointed. I even spent so much time trying to solve if my computer was the problem. I have much respect for the Devs. Remember Division 1?

  • IDarkArc ُ (@IDarkArc) reported

    @TheDivisionGame Ur stupid game keep crashing on me I tried everything and nothing is working fix ur game dude

  • VishousPlays Vishous Plays (@VishousPlays) reported

    @myselff34 @UbisoftSupport @TheDivisionGame OK, just so I understand what your saying, the timeframe of over 24 hours without a repair is a problem because other games get fixed quicker?

  • Onikuma6 Onikuma (@Onikuma6) reported

    @UbisoftSupport @TheDivisionGame Another 60MB didn't fix anything. Game still crashing to desktop.

  • Stranchis J.B. (@Stranchis) reported

    @UbisoftSupport @TheDivisionGame Keep crashing guys. Can you fix it please, don't wanna loose global event: game is 🔥 ;)

  • GilSnake Snakegil (@GilSnake) reported

    @UbisoftSupport @TheDivisionGame 3mn, that's the longest time i can play without having a damn crash 👍

  • UncalmChaos Jeff Robison (@UncalmChaos) reported

    Dear, @TheDivisionGame Hope you are aware that the Division 2 on PC, is a crash fest after last night's update. How can you even market @ubisoft+ inside the subpar Ubisoft Connect application? Sales will suffer if you continue to make poor choices. Fix your game!

  • myselff34 Özgür Coşkun (@myselff34) reported

    @VishousPlays @UbisoftSupport @TheDivisionGame Right now yes because the company that wrote the game is looking for a solution and the previous update did not have this problem.

  • VishousPlays Vishous Plays (@VishousPlays) reported

    @myselff34 @UbisoftSupport @TheDivisionGame They put in so much time to fix their broken game and have the community help. And they did! They learned from their mistakes and The Division 2 is great! They owned up to their mistakes but things break sometimes. Someone typed a wrong line of code. Missed one letter, one number

  • MichaelFairbur3 Mike (@MichaelFairbur3) reported

    @LtBuzzLitebeer @TheDivisionGame @UbisoftSupport Been a ongoing problem!!!!

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