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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 10
Lille, Hauts-de-France 4
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 4
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
Hamburg, HH 1
Arrondissement de Charleroi, Wallonia 1
Rugby, England 1
Chrudim, Pardubický 1
Braunschweig, Lower Saxony 1
Brussels, Brussels Capital 3
Santos, SP 1
Los Angeles, CA 1
Yuma, AZ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ThaWinston1
    Queefer Sutherland (@ThaWinston1) reported

    @Orkanos @xbikergirl @TheDivisionGame What about the matchmaking? Why do we never get any form of response when bringing up such a glaring issue for new and old returning players that can barely play ANY of your endgame content because we wait an hour for a group for nothing to happen?

  • ImKevBe
    ImKevBe (@ImKevBe) reported

    @TheDivisionGame Yesterday I was trying to do a retaliation which I could normally do without any problem because of the sound and I couldn’t hear anyone and anything around me I was killed 3 times in the end I just gave up it’s unplayable so please fix it ASAP

  • InuFuchslein
    Fuchslein (@InuFuchslein) reported

    @TheDivisionGame Unplayable mess, fix the game

  • kemanjen
    kmnjen47 (@kemanjen) reported

    @Orkanos @Maverick__CW @TheDivisionGame Why is the reporting system not working?

  • AspectGamein
    Aspect (@AspectGamein) reported

    @TheDivisionGame 25GB on PC !!🙄🤨 Have you guys fixed the audio issues??

  • 1994Sascha
    ChillTrap (@1994Sascha) reported

    @TheDivisionGame Is the game crashes on ps5 a known issue or is there a fix for it yet. Its crashing quiet often….

  • witherhord
    witherhord (@witherhord) reported

    @TheDivisionGame Please fix the way the Byzantine mask sits on player character

  • Delta4Mitch
    Mitch Rogers (@Delta4Mitch) reported

    @TheDivisionGame Fix the “Favorite” option so we don’t deleted weapons/gear we don’t want to delete. While you at it, include a “Favorite “ for BUILDS.

  • CaliKev83
    #1Republican (@CaliKev83) reported

    @TheDivisionGame @Ubisoft fix the game please. New update has broken the game and made it terrible to play. No sound. I will return when you release a fix. Missing blueprints and broken projects. I was looking forward to the update till I played it.

  • BrunoSasuke2306
    bruno sasuke🇺🇸🇵🇹🇮🇹🇨🇵 (@BrunoSasuke2306) reported

    Make Shadow PC Supported @TheDivisionGame @TheDivision2 @UbisoftSupport I’m a huge fan of The Division and The Division Resurgence, but there’s a serious issue for players using Shadow PC.

  • StrxtchRileyy
    WhackyReeferz (@StrxtchRileyy) reported

    @TheDivisionGame @SHDdispatch Nobody plays the game untill they fix it fully ! Take the servers down if you need to 🔥 Jesus Christ ! lol everything you drop is bugs lol 🤔 not fooling anyone !

  • tomwhujones
    Tom (@tomwhujones) reported

    @TheDivisionGame It was bad enough before with the LMG’s, sometimes the sound worked sometimes it didn’t, but it doesn’t work at all now, no sound from any LMG, If you can break it completely why can’t you fix it completely.

  • theRNGangryfox
    foxfrompalaven (@theRNGangryfox) reported

    @TheDivisionGame Refund the game and all dlc or fix determined

  • oofbuds
    pbbud (@oofbuds) reported

    @TheDivisionGame fix escalation tokens please everytime i get bout to tier 5 then i take a break i come back to only having tier 2 seems like i am the only one with this problem i lost the free 200 tokens yall gave out to this same problem

  • JoshKloepfer
    Silence DoGood (@JoshKloepfer) reported

    @TheDivisionGame Fix the LMG sound glitch.

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