The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
City of London, England 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Montréal, QC 2
Springfield, IL 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Münster, NRW 2
Washington, D.C., DC 2
Copenhagen, Region Hovedstaden 1
Essen, NRW 1
Caen, Normandie 1
Athens, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • practicalassnob practicalassnoob (@practicalassnob) reported

    @TheDivisionGame i didnt get the doctor home because of my inventory is full. it dropped under the chopper just before the last event movie begun. i couldnt get that. be careful agents. hope they fix it and replace the exotic. hmmm what a wasted time...

  • KingHpForever King HP (@KingHpForever) reported

    @TheDivisionGame Fix the baby face vest, small issue where you can’t fully remove it. Outside of that its pretty good! The trash bag apparel gave me The Riddler vibes.

  • AgentPainenn Agent "TactiClaus" Painenn (@AgentPainenn) reported

    @KingHpForever @TheDivisionGame I had to logout the first time and it removed it. After that no issues.

  • ItsGReedOnline GReed Online (@ItsGReedOnline) reported

    @TheDivisionGame 1/2 Division Crew, any ideas? I have an issue with the requirements for Lucky. When I completed the bounty for Firon (sp?), ended up with two heavies and a bunch of trash mobs, which made it rather complicated.

  • xBikerGirl BikerGirl (@xBikerGirl) reported

    @TheDivisionGame Please get the PC stability and crashing issues fixed, since 16.3 I haven’t had any freezing or crashes and now with 16.4 my first mission I froze half way through. I am really enjoying this game again but this issue is frustrating. #div2 #TheDivision2

  • Moosejaw50 Spirit of Saint Louis (@Moosejaw50) reported

    Couldn't finish last manhunt because of game crashes, now I can't go 10 minutes without a crash. Couldn't do golden bullet because of crashing. I thought todays patch might help but nope. Love the game but can't freaking play it. @TheDivisionGame @kamikazevondoom @SgtGreyBeard

  • Kp4La El KPCuco (@Kp4La) reported

    @TheDivisionGame is somebody having issues ? I played after patch for an hour and now the game crashes PS5.. deleted and reinstalling to see if issue goes... first time this happens.. going into clan menu and crash 😬

  • GilSnake Snakegil (@GilSnake) reported

    @_GamePat @TheDivisionGame I thought it was a Radeon problem only, it never happened to me before switching from green to red 🥲

  • lunaticslave777 Chris Ramos (@lunaticslave777) reported

    @TheDivisionGame I just finished resetting the console and reinstalled the game in hopes it would fix the crashing issue, but no luck. It constantly crashes the game in my Xbox Series X, makes the game unplayable. They only positive thing was the stability in consoles and now you blew it as well.

  • Evilskydemon666 ⸸𖤐 🜏 Unholy Villian 🜏 𖤐⸸ (@Evilskydemon666) reported

    @TheDivisionGame There's bugs today. 3xs I tried to open my social and the game freezes and shuts down. Also load times are lagging. What's the point of error reporting if errors stay consistent

  • Moosejaw50 Spirit of Saint Louis (@Moosejaw50) reported

    @TheDivisionGame @kamikazevondoom @SgtGreyBeard Months and months with crashing and no fixes in sight. Most of the crashes don't even create a crash report, I have to task manager kill it. I have done all the user side fixes that I can find and none of them have worked. 🙄

  • DaCarelessKing2 Leo Obed (@DaCarelessKing2) reported

    @AliMente14 @TheDivisionGame Did it fix the crushing?

  • _FORGIV3N Benny Torrez (@_FORGIV3N) reported

    @TheDivisionGame I bought premium credits the received an sync error message on the lower left screen. I logged out and back in again but nothing. What is happening?

  • iSniperzHD SHD Agent Ryan ⭕️ (@iSniperzHD) reported

    Some reason i cannot access Fairview Power plant then after that whole game crashes & send me back to the console Dashboard on Xbox is anybody having this problem? @TheDivisionGame @Palle_Hoffstein @Daria_General

  • lunaticslave777 Chris Ramos (@lunaticslave777) reported

    @Kp4La @TheDivisionGame Same thing on Xbox Series X, i even reseted the console and reinstalled game, problem persists....and is not on Clan menu, happens on any menu you try to open

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