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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Angers, Pays de la Loire 2
Idabel, OK 1
Paris, Île-de-France 28
Frome, England 1
Shek O Village, Southern 1
Louisville, KY 1
Buffalo, NY 1
Navegantes, SC 1
Vaux, ACAL 1
Andryes, Bourgogne-Franche-Comté 1
Wuppertal, NRW 1
Dunkerque, Hauts-de-France 1
Winter Park, FL 1
Blackburn, England 1
Le Marillais, Pays de la Loire 8
Voiron, Auvergne-Rhône-Alpes 4
Madrid, Madrid 3
Dublin, Leinster 1
Naaldwijk, zh 1
Corbenay, Bourgogne-Franche-Comté 1
Alfortville, Île-de-France 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Brussels, Brussels Capital 2
Amarillo, TX 1
Châlons-en-Champagne, ACAL 1
Manchester, England 2
Exeter, England 1
Talange, ACAL 2
Saint-Denis, Île-de-France 1
Seattle, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Qzzz84
    Qzzz (@Qzzz84) reported

    @TheDivisionGame So 1 fix is 1 hour. Roger that.

  • chiroho
    Rob (@chiroho) reported

    @TheDivisionGame Thank you for fixing the Cipher Hunter. I been able to do all the other Brooklyn hunters but cannot seem to find any of the cannisters for the Craver Hunter. I've logged out and in, waited overnight, reset control points to a different difficulty. Is this an issue as well?

  • Orkanos
    Beeerzi (@Orkanos) reported

    @LividFray @TheDivisionGame What's the issue?

  • xLootyPiex
    Misa Sins (@xLootyPiex) reported

    @TheDivisionGame Why are we increasing the cache loot prices ..... And why are other people in escalation getting boned out of tokens besides the host .... 11 tokens for a T10 instead of 25 is wild I'm going to start throwing matches on purpose now so people cry about it until you fix it...

  • chukthunderphuq
    chukthunderphuq (@chukthunderphuq) reported

    @cyborg_ops @TheDivisionGame That’s not the loot button. It’s an issue with the latest update that when you have 144 pieces in your inventory, it thinks it’s full so you can’t pick anything up. Hopefully they fix that.

  • AIFlow_ML
    Igor Lessio - Robots/acc - AIFlow Labs (@AIFlow_ML) reported

    @TheDivisionGame guys any cloud gaming service to use with my license of the division 2 ? I need to be able to play also from my MacBook Pro like I do with Diablo 4 Tnks

  • cyborg_ops
    Pulifriciu' de serviciu 🇷🇴 (@cyborg_ops) reported

    @TheDivisionGame I have 144, and not 150...but the issue occurs when I try to loot stuff

  • ch_cimeaurant
    Charles (@ch_cimeaurant) reported

    @ImmortJoker66 @TheDivisionGame Reset the CP and login again

  • Nubian_King1
    Zac Danielz (@Nubian_King1) reported

    @TheDivisionGame Does this fix the master mission glitching out??

  • MustafaKASIRGA
    Mustafa (@MustafaKASIRGA) reported

    @TheDivisionGame The token balancing in Escalation is good, but it needs to be completely lifted. In addition, the texture problem in the PS5, LMG gunshots and Prototype optimization are among the first things that need to be fixed @TheDivisionGame

  • gmatrix29
    IamRandom (@gmatrix29) reported

    @TheDivisionGame Can we fix enemies auto aiming and shooting people thru the walls please

  • Michigandom75
    Michigan (@Michigandom75) reported

    @EasyShimazu @TheDivisionGame @TheDivisionGame 🤔🤔Since Thursday's maintenance I have the same problem! Since then I can't play in Xbox Cloud! You don't let your soldier agents down!

  • BeatzCreations
    Beatz Creations (@BeatzCreations) reported

    @TheDivisionGame Maybe start taking the servers down for 24 hours instead of 5. Atleast there is more chance for it to actually work when it comes out. I say "chance" lightly as im sure every update will be an untested mess like usual so zero hopes for that.

  • draconisorion
    Todd Luther (@draconisorion) reported

    @TheDivisionGame I was affected by constant Mike 1 errors and not able to get in but no compensation for those of us that got to character screen and tried to access the game? That is just to me puzzling.

  • williamsleon671
    Leonard Williams (@williamsleon671) reported

    @TheDivisionGame Yeah, is anybody else having a problem with Looting items? I press the button or hold the button to loot and it’s just not doing it.

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