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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shek O Village, Southern 1
Paris, Île-de-France 31
Louisville, KY 1
Buffalo, NY 1
Navegantes, SC 1
Vaux, ACAL 1
Andryes, Bourgogne-Franche-Comté 1
Wuppertal, NRW 1
Dunkerque, Hauts-de-France 1
Winter Park, FL 1
Blackburn, England 1
Le Marillais, Pays de la Loire 9
Voiron, Auvergne-Rhône-Alpes 4
Madrid, Madrid 3
Dublin, Leinster 1
Naaldwijk, zh 1
Corbenay, Bourgogne-Franche-Comté 1
Alfortville, Île-de-France 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Brussels, Brussels Capital 2
Amarillo, TX 1
Châlons-en-Champagne, ACAL 1
Manchester, England 2
Exeter, England 1
Talange, ACAL 2
Saint-Denis, Île-de-France 1
Seattle, WA 1
Lattes, Occitanie 5
Santander, Cantabria 1
Poplar, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • daryiljohnson30
    daryil andrew (@daryiljohnson30) reported

    @xpcmania @TheDivisionGame They already said they was gonna fix the token problem in the licence stream they did

  • RandyRa46229788
    Ayumu_Satou (@RandyRa46229788) reported

    @TheDivisionGame Overall, the PTS was alright, not good or great, tons of bugs still in base game, still haven't fix the hackers killing players in the PVE DZ but it's what we get for a 10 usd game, needs a whole rework all in all, not another game that you are going to milk like the COD games.

  • gpalominoaero
    Gilberto Palomino (@gpalominoaero) reported

    @Ubisoft @TheDivisionGame fix the escalate cost. There no f way you loose 96 tokens against a 12 gain, extremely cost, low reward, nobody wants to pay. At least do It equal pay-reward

  • NeonNightsVI
    Neon Nights VI (@NeonNightsVI) reported

    @TheDivisionGame If the Mods and Gear are just a "Visibility/UI Issue" shouldn't it be an easy fix and included in tomorrows patch? Hopefully doesn't take to long, and there's a fix soon.

  • KetoRay86
    SuperWideGaming (@KetoRay86) reported

    @TheDivisionGame Please do fix the Danny Weaver unable to buy Mutiny Season Caches...

  • boi_cfc1
    boi (@boi_cfc1) reported

    @mattyallen40 @GilSnake @TheDivisionGame Careful he will block you for callimg out his legit skill issue. He blocked me as he cant handle the truth

  • kratzy76au
    Wayne Nice Meet YOU . (@kratzy76au) reported

    @BlackNW24422742 @TheDivisionGame Never had isson my PS5 console but it could be on playstation client side too. Here some ideas to fix. 1. Disable "Enhance Image Quality for PS4 Games" (PS5 Pro Specific) ​This setting has been the primary culprit for several Pro users, as it forces an unoptimized system-level upscaling layer over the game's already broken post-update engine code. ​Go to your console's Settings. ​Navigate to Screen and Video > Video Output. ​Scroll down to Enhance Image Quality for PS4 Games and toggle it OFF. ​Fully restart your console before booting the game back up. ​2. Force Global 2160p Output ​Leaving your video resolution on "Automatic" sometimes forces the console to aggressively dynamically scale down to lower resolutions when the internal memory leak starts choking the GPU. ​In the same Video Output menu, change your Resolution from Automatic to 2160p manually. ​3. Clear Cache and Rebuild Database ​If the texture files in your system cache have become corrupted during successive weekly game patches, forcing a clean system read can sometimes alleviate the speed at which the degradation happens. ​Turn off your console completely (not rest mode). ​Hold the power button until you hear a second beep to boot into Safe Mode. ​Connect a controller via USB, select Clear Cache and Rebuild Database, and run both options sequentially.

  • JustinThe3rd
    JustinThe3rd (@JustinThe3rd) reported

    @TheDivisionGame You can't or won't fix bugs in a timely fashion, but every other week you release skins you want us to buy and now your advertising to us to give money to a table top 'kickstarter'? Please give us a good reason as to why.

  • jacques65645
    Jacques Du Plooy (@jacques65645) reported

    @TheDivisionGame @Maverick__CW Broken game. Again log in problems lag . If your game was as good as your PR. Then all will be well but hey second grade service. And we just have to take it each and every time

  • BeatzCreations
    Beatz Creations (@BeatzCreations) reported

    @TheDivisionGame Maybe start taking the servers down for 24 hours instead of 5. Atleast there is more chance for it to actually work when it comes out. I say "chance" lightly as im sure every update will be an untested mess like usual so zero hopes for that.

  • _nolife_ste_mac
    Ste (@_nolife_ste_mac) reported

    @TheDivisionGame Oh look things are not intended properly let's nerf it instantly core strength prototype wasn't dropping fix it next week thank god I picked 007 first light and dropped this game for a break

  • VIP3R187
    VIPER (@VIP3R187) reported

    @TheDivisionGame If I quit The game And log back in on Same character I shouldn't be put back in Same group. Please fix your game

  • J_Hoffa_81
    Jeff Hoffman (@J_Hoffa_81) reported

    @TheDivisionGame Any word on the screen issue where the whole screen gets a foggy haze on and off on psn?

  • IrvinGreen7
    Irvin Green (@IrvinGreen7) reported

    @BlackNW24422742 @TheDivisionGame I’m not having any issues

  • TerroristBaalke
    Pain 🏴󠁧󠁢󠁳󠁣󠁴󠁿🐆 (@TerroristBaalke) reported

    @BlackNW24422742 @TheDivisionGame Have this problem too

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