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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shek O Village, Southern 1
Paris, Île-de-France 31
Louisville, KY 1
Buffalo, NY 1
Navegantes, SC 1
Vaux, ACAL 1
Andryes, Bourgogne-Franche-Comté 1
Wuppertal, NRW 1
Dunkerque, Hauts-de-France 1
Winter Park, FL 1
Blackburn, England 1
Le Marillais, Pays de la Loire 9
Voiron, Auvergne-Rhône-Alpes 4
Madrid, Madrid 3
Dublin, Leinster 1
Naaldwijk, zh 1
Corbenay, Bourgogne-Franche-Comté 1
Alfortville, Île-de-France 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Brussels, Brussels Capital 2
Amarillo, TX 1
Châlons-en-Champagne, ACAL 1
Manchester, England 2
Exeter, England 1
Talange, ACAL 2
Saint-Denis, Île-de-France 1
Seattle, WA 1
Lattes, Occitanie 5
Santander, Cantabria 1
Poplar, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Calrissian91
    Orlando 🇦🇺 (@Calrissian91) reported

    @TheDivisionGame Did this patch fix the global modifier from deactivating every time I go into countdown

  • Mario_LM105
    Mario (@Mario_LM105) reported

    @TheDivisionGame Still not able to play on Xbox cloud I hope you fix this before the end of this event.

  • AIFlow_ML
    Igor Lessio - Robots/acc - AIFlow Labs (@AIFlow_ML) reported

    @TheDivisionGame guys any cloud gaming service to use with my license of the division 2 ? I need to be able to play also from my MacBook Pro like I do with Diablo 4 Tnks

  • Matteo076427230
    🎮Mr.matt🎮 (@Matteo076427230) reported

    @TheDivisionGame I love the division 2 but guys, I play on ps5 and sometimes it doesn't load the textures, sudden crashes, I understand that it's not the only game you have to keep up with, but at least fix the base of the game first, because if you don't listen to the community you will lose👇

  • ch_cimeaurant
    Charles (@ch_cimeaurant) reported

    @DanceSoldier_MM @TheDivisionGame Yes. Same issues here

  • MeinungsMax
    Aktuelles Deutschland Unzensiert (@MeinungsMax) reported

    @TheDivisionGame All time in the past i got no Delta Problems anyway sometimes but it’s Both worth to Talk about. But! Since your Update today i got Deltas every Minute ! I cant Play my lovely Game anymore! What have You guys done? Problem is on Xbox One Series X

  • TheseusBadger7
    Theseus Badger (@TheseusBadger7) reported

    @TheDivisionGame Any ETA on the fix? Losing mods (especially the 13% PFE ones) really hurts the build optimization. Appreciate you guys looking into it quickly.

  • JustinThe3rd
    JustinThe3rd (@JustinThe3rd) reported

    @TheDivisionGame You can't or won't fix bugs in a timely fashion, but every other week you release skins you want us to buy and now your advertising to us to give money to a table top 'kickstarter'? Please give us a good reason as to why.

  • FrustratedGame4
    ... meh (@FrustratedGame4) reported

    @Escanor963884 @TheDivisionGame Just remember long as you redeemed the drops on your twitch while logged in you now own them. Once you fix the Ubisoft link to your twitch the drops will automatically appear next game login. I've done this it works. GL.

  • Maverick__CW
    𝕄𝕒𝕧'𝕣𝕚𝕔𝕜 (@Maverick__CW) reported

    @harbofdoom10055 @TheDivisionGame @Orkanos Haven't tried matchmaking for it (yet) so I haven't seen this issue.

  • G_BoyT
    G_BoyTStreamz (@G_BoyT) reported

    @Matteo076427230 @TheDivisionGame I to play this game alot literally have over 13000 hours in this game i understand my guy but cant down the devs due to this when they work harder to fix the problem after it became one.

  • VIP3R187
    VIPER (@VIP3R187) reported

    @TheDivisionGame If I quit The game And log back in on Same character I shouldn't be put back in Same group. Please fix your game

  • kratzy76au
    Wayne Nice Meet YOU . (@kratzy76au) reported

    @BlackNW24422742 @TheDivisionGame Never had isson my PS5 console but it could be on playstation client side too. Here some ideas to fix. 1. Disable "Enhance Image Quality for PS4 Games" (PS5 Pro Specific) ​This setting has been the primary culprit for several Pro users, as it forces an unoptimized system-level upscaling layer over the game's already broken post-update engine code. ​Go to your console's Settings. ​Navigate to Screen and Video > Video Output. ​Scroll down to Enhance Image Quality for PS4 Games and toggle it OFF. ​Fully restart your console before booting the game back up. ​2. Force Global 2160p Output ​Leaving your video resolution on "Automatic" sometimes forces the console to aggressively dynamically scale down to lower resolutions when the internal memory leak starts choking the GPU. ​In the same Video Output menu, change your Resolution from Automatic to 2160p manually. ​3. Clear Cache and Rebuild Database ​If the texture files in your system cache have become corrupted during successive weekly game patches, forcing a clean system read can sometimes alleviate the speed at which the degradation happens. ​Turn off your console completely (not rest mode). ​Hold the power button until you hear a second beep to boot into Safe Mode. ​Connect a controller via USB, select Clear Cache and Rebuild Database, and run both options sequentially.

  • GilSnake
    Snakegil (@GilSnake) reported

    @boi_cfc1 @TheDivisionGame You know you suck but hey. When 99% rogues encounters in escalation finish the same, it's a ******* game issue... They know and they don't give a **** to waste our tokens another fun way.

  • Nubian_King1
    Zac Danielz (@Nubian_King1) reported

    @TheDivisionGame Does this fix the master mission glitching out??

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