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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 14
Loudéac, Brittany 1
Saint Paul, MN 1
Le Marillais, Pays de la Loire 2
Wasquehal, Hauts-de-France 1
Lille, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Montsoult, Île-de-France 1
Innsbruck, Tyrol 1
Arakawa Ku, Tokyo 1
Minneapolis, MN 1
Bochum, NRW 1
Lens, Hauts-de-France 1
Great Falls, MT 1
Amiens, Hauts-de-France 1
Taipei, Taiwan 1
Quezon City, Metro Manila 1
Norwich, England 2
San Jose, CA 1
Franklin, NH 1
Stockton-on-Tees, England 1
Tychy, Silesia 1
Leatherhead, England 1
Gif-sur-Yvette, Île-de-France 1
Limhamn, Skåne 1
Palm Bay, FL 2
Ormskirk, England 2
Besançon, Bourgogne-Franche-Comté 1
Valencia, Valencia 1
Quirinópolis, GO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • xpcmania
    César - X PC (@xpcmania) reported

    @TheDivisionGame Fix Missions with mobs never die behind walls. Why you Limited the missions for Escalation when your game have some missions broken like Washington Hotel and Potomac?

  • crnbread
    Ramon Powell (@crnbread) reported

    @TheDivisionGame Kindly be advised me and some fellow agents, are unable to sign into our Ubisoft accounts.. I have created almost 6 tickets with support, issue unresolved. It started on Monday, still occurring now.

  • eZmm4
    eZmm (@eZmm4) reported

    @BlackNW24422742 @TheDivisionGame In bug report they say its fixed (done) ..but problem is still there looks like ps1 game

  • 4rch1t3ct
    𝑀𝒶𝓉𝓉𝒽𝒾𝒿𝓈 (@4rch1t3ct) reported

    @TheDivisionGame what did you fix ? Projects still not counting.

  • patarstor2
    PatrickStar (@patarstor2) reported

    @Zeokor @TheDivisionGame it was a ubisoft error thing, it's fixed

  • ChallengerSrt20
    Challenger SRT20 (@ChallengerSrt20) reported

    @TheDivisionGame Please also fix the drop rates so protos are actually obtainable Its ridiculous that you have a higher chance of getting a raid exotic from the dz than getting even one proto item or at least remove the proto core cost to convert existing gear so I can actually make my gear proto

  • MariusC26186
    Mark C. (@MariusC26186) reported

    @TheDivisionGame We need a bug fix, yesterday!!!

  • deogovakin
    Diego Braz (@deogovakin) reported

    @TheDivisionGame That pre-season of the talkative companion—that season was excellent. The problem is that you only hit the mark once in a while. I didn’t want to be so critical, because the game is good, but it’s being run by idiots hired by the cancer of the gaming industry, Bugsoft.

  • Palle_Hoffstein
    Palle! (@Palle_Hoffstein) reported from Limhamn, Skåne

    @WhiteTusk01 @TheDivisionGame @Orkanos Global issue affecting a bunch of games. It will get sorted but in the meantime we're really sorry about this. Not how you want to launch a season.

  • iTz__Jvmper
    JvMPER (@iTz__Jvmper) reported

    @gorexxxen @TheDivisionGame I give him my money and my time, plus we also test him and I can't even leave comments on the official page? I write feedback because I love the game, I don't cry, it's called reporting, communicating problems

  • TaylorJabour
    Taylor Jabour (@TaylorJabour) reported

    @TheDivisionGame Have you “cracked the clues” on how to fix all of the bugs that you brought to the game in this update? Have you “cracked the clues” to find a way to actually reconnect with your community and not those that just tell you what you want to hear?

  • Leonid3r
    Leonid3r (@Leonid3r) reported

    @TheDivisionGame Forcing group play / raids and legendary difficulty missions to complete your seasonal journey is just ***. Whoever came up with this idea doesn't know about the amount of solo players in this game. So far the worst season in years with a ton of stuff not working correctly. 🤦

  • gorexxxen
    🦁Davione🦁 (@gorexxxen) reported

    @iTz__Jvmper @TheDivisionGame There’s a board you can post your issues crying here won’t help

  • splash383
    Splash383 (@splash383) reported

    @TheDivisionGame Excuse me I know I had 4 weeks but I did purchase the anniversary pass didn’t get pass level 20 and now I cannot access the big al ever again please fix this at least for pass holders

  • JeankaPicado
    P_j (@JeankaPicado) reported

    @TheDivisionGame Please add the upgrade station for the prototype team; it's really demotivating to upgrade my gear and not be able to get the maximum stats. Pelease fix that

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