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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 11
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 4
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 4
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
Hamburg, HH 1
Arrondissement de Charleroi, Wallonia 1
Rugby, England 1
Chrudim, Pardubický 1
Braunschweig, Lower Saxony 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Dalkey__
    Trev (@Dalkey__) reported

    Fix the sound in the game ffs @TheDivisionGame

  • _R80G_
    RODSCHER80 (@_R80G_) reported

    @Orkanos @xbikergirl @TheDivisionGame Good for you. Had 2 in escalations already again yesterday and today. On Xbox Europe and also saw a couple streamers with the same issue on ps Europe.

  • henroc27
    henry (@henroc27) reported

    @TheDivisionGame @UbisoftSupport please.. please strongly address the weapon audio issues within the game. It be like this for months now .

  • Whitelion1970
    WhiteLion (@Whitelion1970) reported

    @TheDivisionGame Fix the audio problem asap. Fully Annoying, I can not play with my striker build. (LMG s) And also journey is bugged. There is a claim your reward notification but when I check it nothing is there to claim.

  • AlexandreBenqu3
    Alexandre Benquet (@AlexandreBenqu3) reported

    @TheDivisionGame fix the audio, dammit!

  • Qzzz84
    Qzzz (@Qzzz84) reported

    @TheDivisionGame It's not a new problem though. Have you discovered it now ?

  • kemanjen
    kmnjen47 (@kemanjen) reported

    @Orkanos @Maverick__CW @TheDivisionGame I don’t understand how you manage to ruin everything. There are only 5–10 players left in the Dark Zone, and you’re doing everything you can to stop them from playing. How is Prototype supposed to be valid in PvP? Someone can use a lag switch and take no damage, and the same

  • friendzonespace
    roadman (@friendzonespace) reported

    @DROHUNG @TheDivisionGame @nigatsunotsuki I’m on ps5, allegedly only a ps problem.

  • Elfviing
    Elfving (@Elfviing) reported

    @DistressedPie @TheDivisionGame I've not had a problem getting over 30%. Got way over 30% in less than 5 seconds multiple times and it doesnt give progress.

  • killer_sneak
    KillerSneak (@killer_sneak) reported

    @_MaxiTB @TheDivisionGame Same stopped playing years ago because of this sound issue, as it’s simply annoying and shouldn’t be a thing to start with. Now after years I come back to a game that has managed to make the bug/issue even worse than on itself is quite an accomplishment.

  • NeoG1itch
    NeoG1itch 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NeoG1itch) reported

    @NothinButSkillz @TheDivisionGame @Orkanos I'd just be happy to hear my guns shooting... since the new update there's so many audio issues.

  • DodgerDave007
    David Edwards (@DodgerDave007) reported

    @TheDivisionGame FIX THE ******* SOUND!

  • oOo_IAN_oOo
    Ian (@oOo_IAN_oOo) reported

    @TheDivisionGame im new player to this game(2 weeks)it all started off so well but now i find the game has audio bugs where the sounds of the guns & being shot are silent. Apparently this issue has been in since almost day 1. Will you be addressing this issue ?

  • IPH33NIX
    IPH33NIX (@IPH33NIX) reported

    @TheDivisionGame Genuine question: who is the head of your audio team? Because holy crap the in-game audio is awful. So many problems with it cutting out, the weapon audio bug keeps getting worse, and it seems with each update it finds new ways to get worse, too.

  • JoshM574
    Josh (@JoshM574) reported

    @TheDivisionGame Are there issues with invisible walls and getting stuck in walking anims right now? Just returning to the game for the first time in a while and had this every few mins - wondering if it's a connection related issue but not noticing any problems with other devices.

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