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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 11
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 4
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 4
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
Hamburg, HH 1
Arrondissement de Charleroi, Wallonia 1
Rugby, England 1
Chrudim, Pardubický 1
Braunschweig, Lower Saxony 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • metalrr551
    DeathIsTheBeginning (@metalrr551) reported

    @TheDivisionGame @fjUmxwT3 when the fix is coming? I wanna play and hear the game

  • OMiller738206
    Michael Miller (@OMiller738206) reported

    @TheDivisionGame I had 700 dark zone resources and now I 70?? W.T.F. Ubisoft? Lot of my gear gone overnight! You talk about "buying" when you should be fixing several major problems, like audio, servers going down etc!! You have had as you said 10 years to make this right so do it already!

  • WHITE_RABBIT732
    white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported

    @TheDivisionGame Man I know how my deaf grandmother really feels now day to day. How does a game that almost 3000 days old have these issues?. The laziness is beyond comprehension. Get to work and fix the problem already. Absolutely no excuse for this behaviour fu Ubisoft.

  • Virolykana
    joackim lauridsen (@Virolykana) reported

    @TheDivisionGame state of the game: broken, dont work, enemys teleport, enemys are invisable, enemys have no sound, guns have no sound, caracters have no sound, menues have no sound, game crashes, game broken, caracters get deleted, but but you can add microtransactions, that works

  • metalrr551
    DeathIsTheBeginning (@metalrr551) reported

    @TheDivisionGame that's outrageous. no fix yet

  • oOo_IAN_oOo
    Ian (@oOo_IAN_oOo) reported

    @TheDivisionGame im new player to this game(2 weeks)it all started off so well but now i find the game has audio bugs where the sounds of the guns & being shot are silent. Apparently this issue has been in since almost day 1. Will you be addressing this issue ?

  • BeatzCreativeHQ
    Beatz Creative (@BeatzCreativeHQ) reported

    @TheDivisionGame This game should be taken down from the stores until you scam devs sort you **** out. 75% of audio non existent in an 8 year old game and your still putting paid content in!! Absolutely disgusting jokers!! Audio issues for MONTHS and now its 10x worse!!!

  • 00thegoat00
    Rory O Mahony (@00thegoat00) reported

    @TheDivisionGame This trash is unplayable still can’t hear the guns imagine the state of *** 3 with these idiots making it,they can’t even fix sound bugs

  • Delta4Mitch
    Mitch Rogers (@Delta4Mitch) reported

    @SHDdispatch @TheDivisionGame Why no maintenance? You have much to fix…..SOUND being the most important. Nobody wants to play a game with no sound or intermittent sound. You need a complete new Engine.

  • oddb1ts
    eddie readie (@oddb1ts) reported

    @Noticer1788 @TheDivisionGame They fix the bugs that benefits the player and leave all the bad bugs crashes and slow servers that makes the game a pain to play. We are testers NOT gamers . We are being used to test their stupid ideas, and we pay for it. This is not endgame they are playing the players.

  • joeasalas
    Joe Salas (@joeasalas) reported

    @TheDivisionGame So are you refunding tokens lost due to game issues and instability problems, getting kicked out from the fight during escalations is very very annoying...

  • puppetfaceart
    JCox (@puppetfaceart) reported

    @TheDivisionGame Not being able to hear a game is crazy work ... Please fix these audio bugs, we can't play this @UbisoftSupport

  • Black_wolf_1978
    Blackwolf_King42 (@Black_wolf_1978) reported

    @Susan96397867 @TheDivisionGame yes I have some problem and when you try get out that spot there a wall that pops up or you run into cleaners or something else lol its bad

  • AlexandreBenqu3
    Alexandre Benquet (@AlexandreBenqu3) reported

    @TheDivisionGame fix the audio please

  • alphakenebody
    Mike (@alphakenebody) reported

    @TheDivisionGame Fix the protolab critical hit chance weapon mod dissappearing on all loadout after upgrading a gear to proto!!!

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