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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Millau, Occitanie 1
São Paulo, SP 1
Saint-Nazaire, Pays de la Loire 1
Istres, Provence-Alpes-Côte d'Azur 1
Angers, Pays de la Loire 1
Figeac, Occitanie 1
London, England 1
Bamberg, Bavaria 1
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 5
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 3
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 2
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NoMockery
    Mock (@NoMockery) reported

    @TheDivisionGame Not only audio issues but the graphics be messing up. I rather have audio issues than graphics messing up. I should not have to reset my game everytime the graphics mess up. I can take my headphones off when the sound is messing up, but I can't take my eyes off for the graphics

  • OMiller738206
    Michael Miller (@OMiller738206) reported

    @TheDivisionGame I had 700 dark zone resources and now I 70?? W.T.F. Ubisoft? Lot of my gear gone overnight! You talk about "buying" when you should be fixing several major problems, like audio, servers going down etc!! You have had as you said 10 years to make this right so do it already!

  • kemanjen
    kmnjen47 (@kemanjen) reported

    @Orkanos @Maverick__CW @TheDivisionGame Why is the reporting system not working?

  • Dalkey__
    Trev (@Dalkey__) reported

    Fix the sound in the game ffs @TheDivisionGame

  • David_Aitken07
    Dave 🇦🇺🥷 (@David_Aitken07) reported

    @TheDivisionGame How can audio issues keep getting worse. LMGS have no firing sound, no reloading sound, rifles and MMRs the same. Enemies have no shooting sounds. Hyenas you can't hear running up on you, still. Can't play it like this.

  • WHITE_RABBIT732
    white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported

    @TheDivisionGame 2,736 days since the game launched and we are still playing a tactical shooter in complete silence. How do you patch a game so badly that gunshots, reloads, and enemy audio vanish instantly?. Complete clown show at Ubisoft. Fix your game engine already.

  • Susan96397867
    Kelso_Division (@Susan96397867) reported

    I dont bout all of you but during my play time on the game the screen gets so dark that I cant see where My character is running(and yes I turned it on before ask) I M PS 5 anymore else having this issue? @TheDivisionGame

  • maddenjohn1738
    madden goat (@maddenjohn1738) reported

    @TheDivisionGame @djtickle Graphic issues series x for months already submitted a ticket @TheDivisionGame

  • jefazokbron
    JefazoKbron (@jefazokbron) reported

    @TheDivisionGame Fix the audio bug 🤮

  • brettbeckman15
    Brett Beckman (@brettbeckman15) reported

    @TheDivisionGame Delta errors all morning can't even finish one bounty

  • Nenahz
    *Insert Name here* 🇺🇦 (@Nenahz) reported

    It's kind of funny though: It takes @TheDivisionGame several months to try and fix existing soundbugs. Then they are making it worse and more than half the sound effects in the game are missing.... Then they write patchnotes "Oh, we know there are some soundeffects missing"...

  • Fate_Of_Nines
    Fate Of Nines - Construction Hiatus (@Fate_Of_Nines) reported

    @TheDivisionGame No big deal. We're used to audio issues by now. Most of the time we don't even notice it anymore. That said can we go ahead and just get the Retaliation buff event going today instead of waiting for it to start? In fact, make it a thing for the entire season. No sarcasm.

  • RichieStud23
    RumpleForeskin (@RichieStud23) reported

    @TheDivisionGame Sound is broken and U.I. For backpack loot in bag isn’t showing how many of same item might be in stash.

  • Young_Blaze39
    Jabari McGee (@Young_Blaze39) reported

    @agent_risk55508 @TheDivisionGame I got that as well. Had to move the game from my external hard drive (since it holds all my ps4 games) to the ps5 console hard drive to fix it.

  • iceqube16
    iceqube.ron (@iceqube16) reported

    @TheDivisionGame When is the fix coming? This game is unplayable. I just came back to this game and when the recent update comes, the game audio is a mess.

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