The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bellflower, CA 4
Paris, Île-de-France 4
Lexington, KY 3
City of London, England 3
Djelfa, Wilaya de Djelfa 3
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Summerville, SC 2
Münster, NRW 2
Washington, D.C., DC 2
Larrey, Bourgogne-Franche-Comté 2
New York City, NY 2
Madrid, Comunidad de Madrid 2
Manchester, England 2
Sydney, NSW 2
Minot, ND 1
Ipswich, England 1
Hasselt, Flanders 1
Veliko Tŭrnovo, Oblast Veliko Tarnovo 1
Manaus, AM 1
Hamm, NRW 1
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 1
Cuautitlán Izcalli, MEX 1
Chester, England 1
Maple Hill, KS 1
Strasbourg, ACAL 1
Sanxenxo, Galicia 1
Vitrolles, Provence-Alpes-Côte d'Azur 1
Wuppertal, NRW 1
Curitiba, PR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jgerighty Julian Gerighty (@jgerighty) reported from Kristianstads Heliga Trefaldighet, Skåne län

    @ghostoperator1 @Thylander @TheDivisionGame Known issue - fix incoming. Thank you for the heads up.

  • dsg1886 Darren (@dsg1886) reported from Crayford, England

    Hey @TheDivisionGame and @UbisoftSupport I’m trying play so division 2 and I’m getting bravo-09 all time any ideas on how fix it

  • jgerighty Julian Gerighty (@jgerighty) reported from Simrishamn, Skåne län

    @GamingRowan @TheDivisionGame Known issue - fix incoming!

  • IamNevadaGirl Farcry New Kat ❤️ (@IamNevadaGirl) reported from Loughborough, England

    @XBOXGAM73429208 @OfficialCalnus @TheDivisionGame I'm confident they will. I had an issue on AC Odyssey that prevented me from getting the platinum. Was soon sorted out. 🙏 I'll keep my fingers crossed for you 💜

  • frank4real Frank4RealATL 🚀🐒 (@frank4real) reported from Atlanta, Georgia

    @FINALLEVEL @TheDivisionGame Im waiting on it to go on sale again. 1 is giving me problems also

  • shaunball13 Shaun (@shaunball13) reported from Great Shelford, England

    @TheDivisionGame I’m having an issue with the sizing of my screen I can’t change it in game and even when I shrink my tv settings I’m still missing the same parts please add a screen adjustment to your settings on Xbox one

  • DeweyTheGooner Dewey Stephens (@DeweyTheGooner) reported from Camden Town, England

    Ay @Ubisoft_UK @TheDivisionGame I'm quite sure games are meant to be fun not tediously frustrating. When I turn on the game I have to spend 4-1hr sorting through gear. There's too much to consider! It needs to be simplified. Also recalibration is rubbish & confusing. Fix it pls!!

  • DerpyMcSquirtle Antony Catton 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DerpyMcSquirtle) reported from Ripley, England

    Well that’s almost an hour on @TheDivisionGame without a crash or anything...so can’t see it being the Hard drive,fingers crossed reinstalling @anthemgame gets it sorted but for now it’s onto the PlayStation and @FF_XIV_JP

  • crimped357 Ed Wathen (@crimped357) reported from Ammon, Idaho

    Great job @TheDivisionGame fix one thing create 3 more problems 😒

  • ManowarWil ManowarWil (@ManowarWil) reported from São Bernardo do Campo, São Paulo

    @TheDivisionGame @TheDivisionBlog You need fix the enemy punch, in only one it ends with all protection

  • Capt_kirk1971 Kirk (@Capt_kirk1971) reported from Christleton, England

    @TheDivisionGame having an issue with upgrading my crafting bench to 500 fine tilde basin a few time no joy. Will this be fixed in the next patch.

  • Spectre124 Chris Selig (@Spectre124) reported from San Francisco, California

    @TheDivisionGame I've been getting connection errors all day for #Division2. If I can't play your games because of problems on your end, I'll stop buying your games.

  • DerpyMcSquirtle Antony Catton 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DerpyMcSquirtle) reported from Ripley, England

    Right time for a quick blast on @TheDivisionGame as that’s on my Xbox internal HD just to see if I get any crashes ect....thought I’d atleast try another live service game to be fair to @anthemgame while that reinstalls on the external hard drive then to test that again tomorrow

  • JonesJohn13760 Jonathan jones (@JonesJohn13760) reported from Bladensburg, Maryland

    @612Brooks @TheDivisionGame @jgerighty I just had that problem too and I just finished broadcasting about the gunner specialization

  • Spectre124 Chris Selig (@Spectre124) reported from San Francisco, California

    @Ubisoft @TheDivisionGame You guys REALLY need to fix the bug in #TheDivision2 that makes the tutorial pop-ups continually appear over and over well after you initially get them. Seriously... People are saying they are going to just stop playing and throw away the game.

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