The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 5
Houston, TX 2
Riom, Auvergne-Rhône-Alpes 2
Wasquehal, Hauts-de-France 2
Essen, NRW 2
Zürich, ZH 1
Troyes, ACAL 1
Elk Grove, CA 1
South Shields, England 1
Northeim, Lower Saxony 1
Město Albrechtice, Moravskoslezský kraj 1
Mansfield, England 1
Revel, Occitanie 1
Powder Springs, GA 1
Telford, England 1
Rotherham, England 1
Le Marillais, Pays de la Loire 1
Richmond, VA 1
Rimouski, QC 1
Paderborn, NRW 1
Évry, Île-de-France 1
Glasgow, Scotland 1
Nottingham, England 1
Dublin, Leinster 1
Fort Worth, TX 1
Croydon, England 1
Delmenhorst, Lower Saxony 1
Rayleigh, England 1
Ealing, England 1
Fresno, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • angel_fist AngelFist (@angel_fist) reported

    @UbisoftSupport @TheDivisionGame Player tag IamBigMonk cheating with invisible glitch seconds back in DZ US East

  • itsjerzydriveby itsJeRZyDriVeBy (@itsjerzydriveby) reported

    @UbisoftSupport @TheDivisionGame Hope ya have another update to fix this issue….there’s always something going on with this game 🤯😩

  • toxicplague420 Joseph Sparks (@toxicplague420) reported

    @UbisoftSupport @TheDivisionGame I have over 102 days worth of play time in this game and i will highly be upset and dissapointed if my character is gone...ive literally grinded for everything to have the perfect agent please fix this issue Signed A loyal Division agent

  • Joanned99131628 Joanne davies (@Joanned99131628) reported

    @UbisoftSupport @TheDivisionGame Do you know how long it will take to fix the problem on the division 2 please

  • OKLM78324222 OKLM (@OKLM78324222) reported

    @UbisoftSupport @TheDivisionGame OK___LM PS5 same issue on Div2

  • jimsayshi_Xbox Jim (@jimsayshi_Xbox) reported

    @BlackulaNBG @UbisoftSupport @TheDivisionGame I had the same issue. Download the update and played the game with no problem. It was only when I tried joining someone in Summit matchmaking that I lost my main charter and can no longer play the game.

  • Mandy_6925 Mandy (@Mandy_6925) reported

    @UbisoftSupport @TheDivisionGame Would like an ETA of possible fix, main character not showing, regular raider here (5 days a week) Bandit _6925 game tag

  • BlackulaNBG Count Blackula (@BlackulaNBG) reported

    @UbisoftSupport @TheDivisionGame I was playing for maybe 2 hours after the patch without any problems. Then i tried to join a summit session and it would not load. I waited for a few minutes and then closed the application via PS4 homescreen. After starting it again the character i played with is now missing.

  • SuspiciousPixel SuspiciousPixel (@SuspiciousPixel) reported

    @TheDivisionGame It's nice of you to fix PVP glitches. How about now fix the relentless mortar spam on Invaded Manning Zoo? Been over a year this was acknowleged by the Comm Devs as a problem that you'll "investigate" on Reddit and official forums with hundreds of complaints!!! 😡

  • Palle_Hoffstein PALLE! (@Palle_Hoffstein) reported

    @DenielJung @UbisoftSupport @TheDivisionGame Your character should be fine. It's an art issue and we're working on fix.

  • Enrique51294677 Enrique (@Enrique51294677) reported

    @UbisoftSupport @TheDivisionGame Any update on this issue

  • Prospest_866I Prospect (@Prospest_866I) reported

    @UbisoftSupport @TheDivisionGame I logged out, logged back in and guess what. Some problem happened to me, my chacracter I was playing on was gone, stuck at 9% while trying to load in.

  • Ball3rshaq Shaq (@Ball3rshaq) reported

    @TheDivisionGame why is it people who have the waveform exotic is invisible? The game is a completely mess after this update . There’s no excuse for this type of stuff. How can you said fix a invisible glitch by creating another by just having a skill build with waveform ?

  • Yazan_Habbal Yazan Habbal (@Yazan_Habbal) reported

    @UbisoftSupport @TheDivisionGame When the issue with be fix ? Any ETA yet ?

  • XreaperXsavage EJ (@XreaperXsavage) reported

    @UbisoftSupport @TheDivisionGame Still cant login my division 2 stuck on 9% and my characters are invisible 😬😩

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