The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Djelfa, Wilaya de Djelfa 4
Bellflower, CA 4
Paris, Île-de-France 3
Sydney, NSW 3
New York City, NY 2
Lexington, KY 2
Madrid, Comunidad de Madrid 2
Adelaide, SA 2
Manchester, England 2
Hartlepool, England 2
Marseille, Provence-Alpes-Côte d'Azur 2
Shimla, HP 2
Montréal, QC 1
Ballwin, MO 1
Grasse, Provence-Alpes-Côte d'Azur 1
Seattle, WA 1
Philadelphia, PA 1
Velen, NRW 1
Carrières-sur-Seine, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Saverne, ACAL 1
Münster, NRW 1
Vendat, Auvergne-Rhône-Alpes 1
Larrey, Bourgogne-Franche-Comté 1
London, England 1
Temple, TX 1
Woodbridge, VA 1
Juiz de Fora, MG 1
Columbus Junction, IA 1
Wokingham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • snowman_1411 Karlton Sadang (@snowman_1411) reported from Honolulu County, Hawaii

    @TheDivisionGame-my second play through level 9 character xbox one i’m experiencing audio issues at ellipse fuel depot right after takeover.soon as i leave depot (around 100 yds.)i hear firefight but when i get close no noise no raid from true sons.

  • shaunball13 Shaun (@shaunball13) reported from Great Shelford, England

    @TheDivisionGame I’m having an issue with the sizing of my screen I can’t change it in game and even when I shrink my tv settings I’m still missing the same parts please add a screen adjustment to your settings on Xbox one

  • Capt_kirk1971 Kirk (@Capt_kirk1971) reported from Christleton, England

    @TheDivisionGame having an issue with upgrading my crafting bench to 500 fine tilde basin a few time no joy. Will this be fixed in the next patch.

  • DerpyMcSquirtle Antony Catton 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DerpyMcSquirtle) reported from Ripley, England

    Well that’s almost an hour on @TheDivisionGame without a crash or anything...so can’t see it being the Hard drive,fingers crossed reinstalling @anthemgame gets it sorted but for now it’s onto the PlayStation and @FF_XIV_JP

  • ChristopherIsak Chris Isak (@ChristopherIsak) reported from Frankfurt am Main, Hessen

    Still not working 😔 @TheDivisionGame @UbiSupportDE @Ubisoft

  • dsg1886 Darren (@dsg1886) reported from Crayford, England

    Hey @TheDivisionGame and @UbisoftSupport I’m trying play so division 2 and I’m getting bravo-09 all time any ideas on how fix it

  • KiloGamingNatio Kilo (@KiloGamingNatio) reported from Frankfort, Kentucky

    @TheDivisionGame @Ubisoft @UbisoftSupport I'm tired of getting this black screen bug. F***ing fix it. I got it three times and could not Livestream. Thx guys.

  • frank4real Frank4RealATL 🚀🐒 (@frank4real) reported from Atlanta, Georgia

    @FINALLEVEL @TheDivisionGame Im waiting on it to go on sale again. 1 is giving me problems also

  • valdirtotal Valdir Silva Jr (@valdirtotal) reported from Parker, Colorado

    @CoalitionGears OK, I'm coming back to @TheDivisionGame. Let me know when you fix your mess.

  • crongi_ crongi_ (@crongi_) reported from Ponta Grossa, Paraná

    @TheDivisionGame No problem...

  • crimped357 Ed Wathen (@crimped357) reported from Ammon, Idaho

    Great job @TheDivisionGame fix one thing create 3 more problems 😒

  • jgerighty Julian Gerighty (@jgerighty) reported from Simrishamn, Skåne län

    @GamingRowan @TheDivisionGame Known issue - fix incoming!

  • jgerighty Julian Gerighty (@jgerighty) reported from Kristianstads Heliga Trefaldighet, Skåne län

    @ghostoperator1 @Thylander @TheDivisionGame Known issue - fix incoming. Thank you for the heads up.

  • Real_Hooper88 Xx HyPno 88 xX (@Real_Hooper88) reported from Michigan City, Indiana

    @TheHawkster94 @TSVStriFe @TheDivisionGame Still not working for me

  • melihcarter Melih Cosplay ⭕ (@melihcarter) reported from Gangnam-gu, Seoul

    @JB_tm_Gaming @jgerighty @TheDivisionGame @Thylander Probably I haven't played as much as you did so far, I'm around 50 hours, enjoying every second of it. I'm really not sure what bugs you are talking about, haven't experienced anything major. Some sound issues and disappearing npc but that's all. Try to be constructive, positive

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