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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 2
Saint-Nazaire, Pays de la Loire 1
Istres, Provence-Alpes-Côte d'Azur 1
Angers, Pays de la Loire 1
Figeac, Occitanie 1
London, England 1
Bamberg, Bavaria 1
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 8
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 3
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 3
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IPH33NIX
    IPH33NIX (@IPH33NIX) reported

    @TheDivisionGame Genuine question: who is the head of your audio team? Because holy crap the in-game audio is awful. So many problems with it cutting out, the weapon audio bug keeps getting worse, and it seems with each update it finds new ways to get worse, too.

  • IslandDeMan
    Raheem Nicholls (@IslandDeMan) reported

    Hi, good morning im having some trouble logging in to the game that started last night. Think either the server may be down or expriencing techinal diffucilities im on xbox. Tried accessing server page on ubisoft but that page wont load error code is Uniform-01 @TheDivisionGame

  • _MaxiTB
    MaxiTB (@_MaxiTB) reported

    @TheDivisionGame Listen, your audio stack is crap, there's no way to sugarcoat this. It's busted. It's broken. It was the reason why I stopped playing the game years ago and coming back it's still in this "state". This doesn't need a bugfix, rip that thing out, make it from scratch.

  • SMcKin1
    Maikaru (@SMcKin1) reported

    @TheDivisionGame I love this game, but this is a re-occurring issue. This Patch also KILLED my fps while using more resources on my PC. Guess QA is just a non existent field now.

  • mangomhf
    MangoMHF (@mangomhf) reported

    @TheDivisionGame @UbisoftSupport After the update the game is freezing before character screen. Is this a known issue? the process .exe is hanging then crashing to desktop.

  • puppetfaceart
    JCox (@puppetfaceart) reported

    @TheDivisionGame Not being able to hear a game is crazy work ... Please fix these audio bugs, we can't play this @UbisoftSupport

  • LividFray
    LividFray (@LividFray) reported

    @Orkanos @dzdnconfused_ @TheDivisionGame I didn’t catch this, I’ll have to play a bit more and see how it is. Praying the team can fix the sound soon 🙏

  • AlexSmi30515797
    Alex Smith 🇺🇸 (@AlexSmi30515797) reported

    @TheDivisionGame Just fix the audio bugs that have plagued the game for a while. It's annoyingly noticable.

  • AlphaBlastX
    AlphaBlastX (@AlphaBlastX) reported

    @TheDivisionGame Please don't make The Division 3 a live service & keep it single player

  • CathrynneSheena
    Cathrynne Sheena (@CathrynneSheena) reported

    @TheDivisionGame Still unable to find the cause of the audio issue?

  • V1rtualzZ
    V1rtualzZ (@V1rtualzZ) reported

    @Orkanos @xbikergirl @TheDivisionGame There is also a huge problem with bullet registration which is just as important as the sound issues. I sure the boys and girls will fix it.

  • the6thlineman
    💎JPJOwns💎 (@the6thlineman) reported

    @maddenjohn1738 @TheDivisionGame They wont look into it unless 5 other people have the same issue

  • MaroModo
    Rather have hope then none at all (@MaroModo) reported

    Insane to me thar an AAA studio like @Ubisoft can leave @TheDivisionGame with the audio issues it has. This type of work is on par with companies like EA but come on Ubisoft, do better.

  • 00thegoat00
    Rory O Mahony (@00thegoat00) reported

    @TheDivisionGame This trash is unplayable still can’t hear the guns imagine the state of *** 3 with these idiots making it,they can’t even fix sound bugs

  • MadhutchMike
    Mike : MadHutch (@MadhutchMike) reported

    @RainbowzZz9 @entergamenexus @TheDivisionGame 60fps with alot of graphical issues my dude And cant hit 4k what are you arguing about. Its ubisoft man guess thats answer enough

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