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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Independence, KY 1
Dieppe, Normandy 1
Lunéville, ACAL 2
Paris, Île-de-France 12
Lille, Hauts-de-France 2
Lys-lez-Lannoy, Hauts-de-France 1
Bristol, England 1
Loudéac, Brittany 1
Saint Paul, MN 1
Le Marillais, Pays de la Loire 1
Wasquehal, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Montsoult, Île-de-France 1
Innsbruck, Tyrol 1
Arakawa Ku, Tokyo 1
Minneapolis, MN 1
Bochum, NRW 1
Lens, Hauts-de-France 1
Great Falls, MT 1
Amiens, Hauts-de-France 1
Taipei, Taiwan 1
Quezon City, Metro Manila 1
Norwich, England 2
San Jose, CA 1
Franklin, NH 1
Stockton-on-Tees, England 1
Tychy, Silesia 1
Leatherhead, England 1
Gif-sur-Yvette, Île-de-France 1
Limhamn, Skåne 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Idylla3D
    Idylla3D (@Idylla3D) reported

    @TheDivisionGame I had so many delta 3 that it is unbelievable! After 7 years....still this issue.....guys.....you can do better than this.

  • imthecodgoblin
    TheCodGoblin (@imthecodgoblin) reported

    @TheDivisionGame I can tell you what I’m not working with.. cross progression and crossplay

  • konedj
    Koneworld (@konedj) reported

    @UbisoftSupport @TheDivisionGame Hi @UbisoftSupport, I’ve tried multiple times through support tickets and Discord to get help with two issues I’m having, but I haven’t received any response. Is there any other way to contact you?

  • The_PorterMG
    PorterMG (@The_PorterMG) reported

    @TheDivisionGame @826743 So you can't or WON'T fix more than 1 problem at a time?

  • crnbread
    Ramon Powell (@crnbread) reported

    @TheDivisionGame Kindly be advised me and some fellow agents, are unable to sign into our Ubisoft accounts.. I have created almost 6 tickets with support, issue unresolved. It started on Monday, still occurring now.

  • Josh48989796
    Rad Tad (@Josh48989796) reported

    @TheDivisionGame Are you ever going to fix the tracking issues with the Striker drone? Or fix the fact that we STILL can't buy the Garzia set with textiles even though it says we can??

  • camthegamingman
    camthegamingman (@camthegamingman) reported

    @BabyFNelsonPSN @TheDivisionGame @TheDivisionGame please add turmoil and lexington and any previous event item like movespeed pistol to the general loot pool i dont mind keeping exotics in retalation then make stretch goals give exotic components and mats caches i hate the fomo items and mats costs please fix

  • coreyhc87
    corey (@coreyhc87) reported

    @TheDivisionGame When you gonna fix this graphical issues????

  • Dalibor62724128
    Dalibor (@Dalibor62724128) reported

    @The_PorterMG @TheDivisionGame @826743 No mate you didn't understand. They solve one problem and add five, and so on for 6-7 years. Maybe it's some kind of fetish for them, who knows

  • RadecStark
    Rake of house Tomfoolery (@RadecStark) reported

    @TheDivisionGame How about fix the dam lag and disconnect bs that's been mad rampant this season. An atrocious prototype grind only to get screwed over by the bs

  • splash383
    Splash383 (@splash383) reported

    @TheDivisionGame Excuse me I know I had 4 weeks but I did purchase the anniversary pass didn’t get pass level 20 and now I cannot access the big al ever again please fix this at least for pass holders

  • Matteo076427230
    Mr.matt (@Matteo076427230) reported

    @TheDivisionGame Ubisoft, after the latest update, the textures sometimes look like PS1 graphics. Hahaha, since many of us have this problem, is there a way to fix this? I play on PS5.

  • BuddhaOwl
    Eddie (@BuddhaOwl) reported

    @TheDivisionGame Yeah you're going to break things again no wait I meant fix things again ...

  • JRodMethven
    J-Rod Methven (@JRodMethven) reported

    @TheDivisionGame Are you guys joking this this Agent Keener glitch ? How many years ? Pathetic

  • VanHelZiNX
    VanHelZiNX (@VanHelZiNX) reported

    @TheDivisionGame My ticket case 25788515 no customer service for week what wrong with Ubisoft

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