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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 15
Lille, Hauts-de-France 2
Lys-lez-Lannoy, Hauts-de-France 1
Bristol, England 1
Loudéac, Brittany 1
Saint Paul, MN 1
Le Marillais, Pays de la Loire 2
Wasquehal, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Montsoult, Île-de-France 1
Innsbruck, Tyrol 1
Arakawa Ku, Tokyo 1
Minneapolis, MN 1
Bochum, NRW 1
Lens, Hauts-de-France 1
Great Falls, MT 1
Amiens, Hauts-de-France 1
Taipei, Taiwan 1
Quezon City, Metro Manila 1
Norwich, England 2
San Jose, CA 1
Franklin, NH 1
Stockton-on-Tees, England 1
Tychy, Silesia 1
Leatherhead, England 1
Gif-sur-Yvette, Île-de-France 1
Limhamn, Skåne 1
Palm Bay, FL 2
Ormskirk, England 2
Besançon, Bourgogne-Franche-Comté 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pryingporter199
    david carter (@pryingporter199) reported

    @TheDivisionGame @Pnadooool When is the store issue going to be fixed pls

  • RealRxxbo
    Rxxbo (@RealRxxbo) reported

    @TheDivisionGame Issue with prototype gear not working with tinkerer talent

  • Dan2020s
    Daniel (@Dan2020s) reported

    @TheDivisionGame Manhunt scout 2 error, hayena counter doesnt work no matter how many you kill

  • VanHelZiNX
    VanHelZiNX (@VanHelZiNX) reported

    @TheDivisionGame My ticket case 25788515 no customer service for week what wrong with Ubisoft

  • DavidB95451
    Davey.B (@DavidB95451) reported

    @TheDivisionGame I have to ask this and maybe someone can answer even in the community, I’ve just prototyped my Lex and it’s removed killer which I had on it and replaced it with Optimist ? Can anybody explain or is it a glitch and it’s still on but I can’t see it, any advice

  • BlackNW24422742
    Liryon (@BlackNW24422742) reported

    @UbisoftSupport @TheDivisionGame Hi- we still have the problem on ps5 and ps5 pro! Textures wont loading after 20 min on game! Is been 4 weeks wirh these problems

  • drakkon4440
    Drakkon (@drakkon4440) reported

    @TheDivisionGame Same bro. They’ve made the same error that Bungie did with Destiny 2 which led to a mass exodus of the player base and they think we are so loyal that we won’t quit too. For the mask, they need to have 3 static roll blueprints and a random one if you want a hybrid build.

  • BlackNW24422742
    Liryon (@BlackNW24422742) reported

    @UbisoftSupport @TheDivisionGame We still have problems on ps5!! Textures wont load why??

  • UmaineMark72
    MarkM (@UmaineMark72) reported

    @Qzzz84 @TheDivisionGame Dont worry, in 3 days they'll announce that they are aware that it's not dropping and are working on a fix. Even though we've wasted hours farming. Then they'll say they'll have a fix in 2 weeks.

  • konedj
    Koneworld (@konedj) reported

    @UbisoftSupport @TheDivisionGame Hi @UbisoftSupport, I’ve tried multiple times through support tickets and Discord to get help with two issues I’m having, but I haven’t received any response. Is there any other way to contact you?

  • Bob_Kowalsky
    Bob Kowalsky (@Bob_Kowalsky) reported

    They're having problems with online purchases on their Xbox service; I'm not receiving the coins from a battle pass purchase. I need a solution @UbisoftSupport @TheDivisionGame

  • FunLovingKate
    Retsuko/Kate/Loona/Marsha/Skye (@FunLovingKate) reported

    @TheDivisionGame Err theres a problem with the scout 2 manhunt its bugged

  • eZmm4
    eZmm (@eZmm4) reported

    @BlackNW24422742 @TheDivisionGame Yep i know, its terrible, everyone on ps5 has this problem, hope they really fix it

  • estebanjudoka
    .ᅠ (@estebanjudoka) reported

    @Akumaddz3 @TheDivisionGame Lol, thats the problem, you are better than everyone. Or maybe, just maybe, they dont want to play the same 7yo missions filled with bullet sponges for just the same rewards than playing the same mission in heroic

  • BeatzCreations
    Beatz Creations (@BeatzCreations) reported

    @TheDivisionGame So do you get nothing special for actually finishing an escalation other then not losing your credits?? And devs, If u tested ur game, grand Washington final WOODEN door is a problem at higher levels. Clowns

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