The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Wasquehal, Hauts-de-France 2
Charlotte, NC 2
Yeovil, England 2
Essen, NRW 2
Springfield, IL 2
Manaus, AM 2
Ormskirk, England 2
Berlin, Land Berlin 2
City of London, England 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Summerville, SC 2
Taboão da Serra, SP 2
Santafé, Andalucía 2
Zagreb, Grad Zagreb 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Bordeaux, Nouvelle-Aquitaine 1
Arles, Provence-Alpes-Côte d'Azur 1
Barnet, England 1
Agropoli, Campania 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • marcelhadorn M (@marcelhadorn) reported

    .@TheDivisionGame just reached a whole new level of broken. It might just have trashed my RAM. @Ubisoft

  • renaldafeen renaldafeen (@renaldafeen) reported

    @LtBuzzLitebeer @TheDivisionGame TD2 is *headed* somewhere? Copypasta seasons feel like marking time, not progress. Live service games focus exclusively on superficial 'stuff' (aka materialism) while the entertainment aspect stagnates through repetition. Former generates revenue, latter costs $$. Easy math.

  • Evilskydemon666 ⸸𖤐 🜏 Unholy Villian 🜏 𖤐⸸ (@Evilskydemon666) reported

    @TheDivisionGame There's bugs today. 3xs I tried to open my social and the game freezes and shuts down. Also load times are lagging. What's the point of error reporting if errors stay consistent

  • rogue_chef RogueChef🇺🇸🇺🇦 (@rogue_chef) reported

    @MortenRyberg @TheDivisionGame Simply equip one of the new chest appearance mods. When you do, you'll notice how it automatically changes the appearance on any other build you have saved. Its got nothing to do with taste lol. Just fix the game we pay so much for. Stop dropping broken crap to the community.

  • Glaseous_Sean Sean Glass (@Glaseous_Sean) reported

    @TheDivisionGame Latest update causes a HARD crash on series X when using map anywhere near countdown.

  • Moosejaw50 Spirit of Saint Louis (@Moosejaw50) reported

    @TheDivisionGame @kamikazevondoom @SgtGreyBeard Months and months with crashing and no fixes in sight. Most of the crashes don't even create a crash report, I have to task manager kill it. I have done all the user side fixes that I can find and none of them have worked. 🙄

  • sunshifty ヅ (@sunshifty) reported

    @TheDivisionGame Oh Carol, Not working with Focus!

  • KingSlayerz187 ⭕️KingSlayerz187⭕️ (@KingSlayerz187) reported

    Hate to be a broken record if it's reported, but the Winter Reanimated Patch and Back Pack Trophy seem to be the same ones from the initial Reanimated. Is this supposed to be different or was it supposed to be a Named and an Exotic cache? @TheDivisionGame @Daria_General

  • Keisow2 Keisow (@Keisow2) reported

    @TheDivisionGame If I'm in New York before the app update, I can't get back to Washington, D.C. I get an error drop.

  • DaCarelessKing2 Leo Obed (@DaCarelessKing2) reported

    @AliMente14 @TheDivisionGame Did it fix the crushing?

  • iSniperzHD SHD Agent Ryan ⭕️ (@iSniperzHD) reported

    Some reason i cannot access Fairview Power plant then after that whole game crashes on Xbox is anybody having this problem? @TheDivisionGame @Palle_Hoffstein @yannickbch

  • _FORGIV3N Benny Torrez (@_FORGIV3N) reported

    @TheDivisionGame I bought premium credits the received an sync error message on the lower left screen. I logged out and back in again but nothing. What is happening?

  • GilSnake Snakegil (@GilSnake) reported

    @_GamePat @TheDivisionGame I thought it was a Radeon problem only, it never happened to me before switching from green to red 🥲

  • lunaticslave777 Chris Ramos (@lunaticslave777) reported

    @TheDivisionGame I just finished resetting the console and reinstalled the game in hopes it would fix the crashing issue, but no luck. It constantly crashes the game in my Xbox Series X, makes the game unplayable. They only positive thing was the stability in consoles and now you blew it as well.

  • xBikerGirl BikerGirl (@xBikerGirl) reported

    @TheDivisionGame Please get the PC stability and crashing issues fixed, since 16.3 I haven’t had any freezing or crashes and now with 16.4 my first mission I froze half way through. I am really enjoying this game again but this issue is frustrating. #div2 #TheDivision2

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