The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
City of London, England 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Manaus, AM 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Springfield, IL 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Washington, D.C., DC 2
Riom, Auvergne-Rhône-Alpes 1
Taipei, Taiwan 1
Lens, Hauts-de-France 1
Brisbane, QLD 1
San Lorenzo, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • miggyluv Miggyluv 💙 (@miggyluv) reported

    @TheDivisionGame @UbisoftSupport Mine is still crashing after a couple of mins playing. No change. Did you fix it??

  • FrickinRico JohnnyFrickinRico (@FrickinRico) reported

    @TheDivisionGame Mine crashed...and then it reinstalled Directx and so far no crashes. I appreciate the devs working to fix the game issues. Being a developer is not easy.

  • ACM01978 A.c. Mieremet (@ACM01978) reported

    @miggyluv @TheDivisionGame @UbisoftSupport And by reinstalling I mean the connect app seems there’s an issue there.

  • tomlnils1 Tom L. Nilsen (@tomlnils1) reported

    @TheDivisionGame This is not good enough! Thank you for your patience? What about supplying us with some new skins for free or something. This took way to long and you did not keep us informed. Not happy about the way you treat us and how the game has been lately (to much trouble).

  • Sakapoils Morituri Sakapoils (@Sakapoils) reported

    @TheDivisionGame Nice joke, but still crash in 5mn.

  • RodriGallego3 Rodri.Gallego (@RodriGallego3) reported

    @TheDivisionGame I m still having the same crash as before

  • SadClownProgram Nufone Whodis (@SadClownProgram) reported

    @AbO___SaM @TheDivisionGame The problem only started yesterday you brown donkey

  • Wi11yP Will Pham (@Wi11yP) reported

    @TheDivisionGame What was the whole issue of the problem they fixed? What caused the crashes in other words.

  • Obamayung Gabonese Vardy (@Obamayung) reported

    @TheDivisionGame I still enjoy The Division 2 but not as much as I did 2 years ago.. I think extended it and not working on the Division 3 is a mistake

  • Alessia94__ Khai (@Alessia94__) reported

    @TheDivisionGame Still issues with streaming it, crashes after 5-10 mins of playing :(

  • NPhryme Nickko RC (@NPhryme) reported

    @TheDivisionGame It’s still crashing... I’m hearing PlayStation now having issues similar. I’m never sorry for this, but do a better job since you talked about us players keeping the game going when you were about to cut the life support. You said it! Not us. But communicate better too.

  • leewardlaw1 beastlygrizzler_uk (@leewardlaw1) reported

    @TheDivisionGame fix shrapnel for pvp

  • djleandromusic DJ Leandro (@djleandromusic) reported

    @TheDivisionGame @UbisoftSupport sorry guys to let you know, but the game is still crashing. Doesn't seem like the problem was fixed

  • miggyluv Miggyluv 💙 (@miggyluv) reported

    @TheDivisionGame @UbisoftSupport Already installed update, rebooted the pc. Launched the game (three times), joined a group started playing, crash.

  • GERGhostlight Poltergeist (@GERGhostlight) reported

    @TheDivisionGame game crash after a few minutes. -deinstalled the game -deleted game directory -deleted registry -restart computer -install game Works for me. No crash in 1 hour.

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