The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Springfield, IL 3
Adelaide, SA 3
City of London, England 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Charlotte, NC 2
Yeovil, England 2
Essen, NRW 2
Manaus, AM 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Washington, D.C., DC 2
Bordeaux, Nouvelle-Aquitaine 1
Arles, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Rulle51994818 Agent Rulle (@Rulle51994818) reported

    @TheDivisionGame I have tried to stay positive to the game lately, but you obviously can't do anything right. Skills glitch out, Can't shoot, can't fast travel, have to hard shut down game with task manager. I bet a blind person without arms could have done a better job than you guys do!

  • Benhouse1975 Ben house (@Benhouse1975) reported

    @TheDivisionGame Are you guy's aware that the invisibility ladder glitch has returned to DZ again

  • ImNoot__ Noot (@ImNoot__) reported

    @Ubisoft @TheDivisionGame please fix banned account phrase when i load up the free trial. I want to try this game really bad and i cant with this happening

  • coach32524 Boyd B. (@coach32524) reported

    @ColdBwoyy @TheDivisionGame @yannickbch They need to fix the bugs on ps5, guns look completely different than the pictures and wierd actions among other stuff, really a let down for something I've really been looking to play

  • davedaman1 David red (@davedaman1) reported

    @TheDivisionGame Is anyone else getting delta error and booted I say every 30mins ?

  • iamthe1mangang IAmTheOneManGang (@iamthe1mangang) reported

    @TheDivisionGame Completed countdown 2x. stuck at 100% loading screen both times. Any plans to roll out a fix soon would be greatly appreciated

  • DonnyxCage DonnyxCage (@DonnyxCage) reported

    @TheDivisionGame Account Banned Error. Told to wait an hour. Still Banned. All-day, Still Banned. Not sure I'd really want to purchase now.

  • RistiRujit Risti (@RistiRujit) reported

    @DonnyxCage @TheDivisionGame Contact @anectodal now to fix your account immediately

  • SocialAl3x Alex (@SocialAl3x) reported

    @rustyballs42069 @Ricky_bala81 @TheDivisionGame Me too. It always shows the mission to use the next key, which can't be used because we don't have it yet. It's probably a bug and they will fix it

  • Jor_dan219 jordan veldhoven (@Jor_dan219) reported

    @knightz78 @TheDivisionGame Press and hold the B on or O button that will resolve the issue

  • UglyMn35 Tipsiz ve Öküz (@UglyMn35) reported

    @Akibaswe @TheDivisionGame Also weapon mods are broken too

  • TerjeGranli Terje Granli (@TerjeGranli) reported

    @TheDivisionGame We're experiencing a real woorying issue with Countback on PC. On completion we have to Alt+F4 and restart the game. This is really tiresome to do 3-4 times every hour, and needs to be adressed ASAP.

  • 1ts_0nlyMe Andy (@1ts_0nlyMe) reported

    @TheDivisionGame Any chance you'll fix the broke *** 100% loading screen - you know, in the same time frame you'd fix an xp or any other exploit that benefits us, or can we expect a fix like the reviver hive - asking for a friend

  • KodaiYoung Kodai (KI Thunder) Young (@KodaiYoung) reported

    @TheDivisionGame fix the extraction process in countdown mode. It's impossible to extract without the game freezing.

  • IWiIIBreakU1 IWiIIBreakU (@IWiIIBreakU1) reported

    @TheDivisionGame pc servers are not working? i can't pick up anything or do any quests...keeps d/c every few minuets

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