The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Springfield, IL 3
Adelaide, SA 3
City of London, England 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Manaus, AM 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Washington, D.C., DC 2
Dundee, Scotland 1
North Royalton, OH 1
Riom, Auvergne-Rhône-Alpes 1
Taipei, Taiwan 1
Lens, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • brent_avery Brent Avery (@brent_avery) reported

    @UbisoftSupport @TheDivisionGame Ubisoft, Are you any closer to fixing the character break from the last so called update? Players getting delta screens, paused 9% loading screen, players using a new invisibilty glitch and people not having main character to select. You tried to fix 3 things and created a more.

  • hadders5228 Hadders5228 (@hadders5228) reported

    @TheDivisionGame I try loading into a game after the recent update and my % keeps getting stuck on 9.. please fix this??

  • BruceWalker1234 Bruce Walker (@BruceWalker1234) reported

    @UbisoftSupport @TheDivisionGame Any word yet on this issue? I'm off work and planned on playing all day. Let me know please thanks

  • GhostShoeless ShoelessGhost (@GhostShoeless) reported

    @UbisoftSupport @TheDivisionGame Is this crap getting fixed soon? My friend just had a 2nd character disappear today. I joined him on a mission, he was invisible, so he logged out and went to sign back in and that character was gone. You guys really need to fix stuff without breaking other stuff.

  • Jeffturbo601 Jeff (@Jeffturbo601) reported

    @UbisoftSupport @TheDivisionGame Any updates on a fix? I have about 3000 hours in my main character and don’t want to risk the loss but want to play badly.

  • Sonic7870 Alex Heath (@Sonic7870) reported

    @UbisoftSupport @TheDivisionGame Stuck on 9% loading screen on Xbox one. Also noticed one character missing on login but still can access only accessible agent available is in NY

  • FragrantQueefs James Gaughran (@FragrantQueefs) reported

    @TheDivisionGame when will you be fixing the missing character glitch as I've lost my main and don't want to start again

  • iSniperzHD ☣ SHD Agent Ryan ⭕️ (@iSniperzHD) reported

    Funny how @TheDivisionGame cannot fix they own game where people lost they characters that people stuck in endless loading loop of 9% same for me, so many bugs in that game funny how things gets fixed & open up with new bugs that they cannot fix how embarrassing this is.

  • PCawkie PaulCawkie🇯🇵 (@PCawkie) reported

    @TheDivisionGame Is this also going to fix the 3 day loading time on ps5?

  • JorgeRamrezHer9 Jorge R. (@JorgeRamrezHer9) reported

    @UbisoftSupport @TheDivisionGame After update I can’t login to the game. I have been trying for 2 days.

  • Crownedsav Renz sebastian (@Crownedsav) reported

    @UbisoftSupport @TheDivisionGame day 2 without and update and fix and I've been told that there is a new invisible glitch in the dark zone

  • TI3VOM1 Bryan Jones (@TI3VOM1) reported

    @UbisoftSupport @TheDivisionGame And there it is. Everything was fine, but you window lickers feel that you have to cater to the crybaby PvP pukes, and what happens? 4 characters and I can't log on with any of them. You guys would f@&k up a ********* in a waterbed.....FIX IT AND QUIT BREAKING SH!T...

  • GogoplataFTW SpudPieSte(vens) (@GogoplataFTW) reported

    @UbisoftSupport @TheDivisionGame My Agent has disappeared as of last night? I have been playing the last 2 days since this rogue maintenance effort, but last night I had to restart my router, and when I came back online 5 minutes later my Agent has gone. Any news on the fix yet?

  • igobytempur Zach (@igobytempur) reported

    @UbisoftSupport @TheDivisionGame so y’all just not going to fix the game it’s been 3 days…for all this going on drop a couple exotic caches in all of our stash boxes when ever y’all decide to fix your game so we can actually enjoy the event that’s going to be over by the time we get the chance to play.

  • ennio1976 Gustavo Cabrera (@ennio1976) reported

    @UbisoftSupport @TheDivisionGame I have problems on my character too? Stop on 9% charging. What can i do. My nick GG131976.

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