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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 11
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 4
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 4
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
Hamburg, HH 1
Arrondissement de Charleroi, Wallonia 1
Rugby, England 1
Chrudim, Pardubický 1
Braunschweig, Lower Saxony 1
Brussels, Brussels Capital 3
Santos, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LividFray
    LividFray (@LividFray) reported

    @Orkanos @dzdnconfused_ @TheDivisionGame I didn’t catch this, I’ll have to play a bit more and see how it is. Praying the team can fix the sound soon 🙏

  • Sylwest91084078
    Sylwester (@Sylwest91084078) reported

    @TheDivisionGame in the division 2 sounds are still broken on LKMs after the last update

  • the6thlineman
    💎JPJOwns💎 (@the6thlineman) reported

    @WatchNAS @TheDivisionGame The only issue for me has been lmgs. Everything else has sound in terms of weapons. My issue was not hearing footsteps, notifications etc

  • ProtheanTexan
    TheSkepticalProthean (@ProtheanTexan) reported

    @TheDivisionGame Everytime Massive goes to fix anything, the Division community below behave like children crying over nothing.

  • AlexandreBenqu3
    Alexandre Benquet (@AlexandreBenqu3) reported

    @TheDivisionGame Four deltas in ten minutes in a classified asignment mission, no lmg sound and night dark as hell, the game is unplayable, please fix it!!!!

  • Beebe504
    bb_504 (@Beebe504) reported

    @UbiMassive @TheDivisionGame respectfully requesting an explanation on why I get so many Big Show drops for LMG targeted loot. Want some Gear Shift drops and it's kind of ridiculous how few I get. Check the %s please. Good luck with the sound issues. I know that's more important

  • Elfviing
    Elfving (@Elfviing) reported

    @DistressedPie @TheDivisionGame I've not had a problem getting over 30%. Got way over 30% in less than 5 seconds multiple times and it doesnt give progress.

  • agent_risk55508
    Risky_Agent (@agent_risk55508) reported

    @TheDivisionGame What about the weird lagging issue that causes my character to slow down and walk? Not to mention the invisible walls that I kept running or walking into? I missed out the majority of last season because of it.

  • RafahelaMaria
    Rafa Mari (@RafahelaMaria) reported

    @MrDarksurvival @skychaosmagic @TheDivisionGame I could keep going and going. I do not pvp in this game because as you said, it's broken and I'll add that it can't be balanced ever due to so many builds. WHy not spend all this time and resource on what the vast majority of players enjoy? Pve.

  • David_Aitken07
    Dave 🇦🇺🥷 (@David_Aitken07) reported

    @TheDivisionGame When is this audio problem getting fixed. Its literally worse ever day, there is no sound from any weapon, any ambient sounds, enemies, not a thing.

  • Nenahz
    *Insert Name here* 🇺🇦 (@Nenahz) reported

    It's kind of funny though: It takes @TheDivisionGame several months to try and fix existing soundbugs. Then they are making it worse and more than half the sound effects in the game are missing.... Then they write patchnotes "Oh, we know there are some soundeffects missing"...

  • tomwhujones
    Tom (@tomwhujones) reported

    @itzDarkXP @TheDivisionGame Thanks for the info, I’m not coming back to the game until the audio issue is completely fixed

  • jesusitacanija
    Christian Pelaez Castillo (@jesusitacanija) reported

    @LucianBastier @TheDivisionGame According to them they repair and maintain! And the errors continue and we are the ones affected! And we receive, nothing! They only take away from us.

  • Delta4Mitch
    Mitch Rogers (@Delta4Mitch) reported

    @TheDivisionGame Fix the “Favorite” option so we don’t deleted weapons/gear we don’t want to delete. While you at it, include a “Favorite “ for BUILDS.

  • DROHUNG
    The Real DROHUNG (@DROHUNG) reported

    @TheDivisionGame Nothing like logging on to the game to realize a lot of mods have been deleted because you took them out of the game player gear is based around those mods and then yet we have problems with the sound like we have been for the last 6 years. Like when are you going to fix it

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