The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 10
Brandenburg an der Havel, Brandenburg 5
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
Houston, TX 2
Fort Worth, TX 2
Riom, Auvergne-Rhône-Alpes 2
Wasquehal, Hauts-de-France 2
Charlotte, NC 2
Yeovil, England 2
Essen, NRW 2
Springfield, IL 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 2
Taboão da Serra, SP 2
Santafé, Andalucía 2
Zagreb, Grad Zagreb 2
Mansfield, England 1
Revel, Occitanie 1
Powder Springs, GA 1
Telford, England 1
Rotherham, England 1
Le Marillais, Pays de la Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • creamcorn creamcorn (@creamcorn) reported

    @TheDivisionGame Really frustrating to have the game crash randomly. No other games I own crash or are as buggy as this. Get's frustrating having this happen during late missions/bounties that I have to restart.

  • becat72 Becat72 (@becat72) reported

    @UbisoftSupport @UbiMassive I have tried every fix known to man, and still sooo many crashes in @TheDivisionGame Div2. Please Ubi/Massive, is there an eta on a fix for the crashes on pc? Is there anything the community can do to help troubleshoot the issue?

  • whatmbtweeted michael (@whatmbtweeted) reported

    @EpicSlay3rs @TheDivisionGame I think the issue you all have with the game now there is a recall station any thing like that will be done in a day won’t it

  • Kimisaru Kimisaru (@Kimisaru) reported

    @TheDivisionGame @neonescent Fix ya game first 4 bloody sakes!!!!

  • TacticalGrace_ Michael #BlackLivesMatter (@TacticalGrace_) reported

    @TheDivisionGame Will this be a fix for the crashes and graphical issues?

  • StarcasM85 StarcasM (@StarcasM85) reported

    @nadz_nadeer @TheDivisionGame Question, are you still playing? Do you run in the empty DZ? Have you seen the state of builds & weapons? Did you play the last mission vs Fei? There is a whole laundry list of issues. -Skirmish has no new maps -DZ's still empty -Summit is trash -Where's Survival mode?

  • TawmiXD Tommy (@TawmiXD) reported

    @TheDivisionGame How about fix your ******* spawns so they can be killed and now waste time trying to kill them through the door!

  • Slokoki Slokoki the Unfounded (@Slokoki) reported

    @TheDivisionGame Really? Cause the game is still broken to all hell. You can't get off walls properly, enemies have a literal mechanic to avoid your crosshair, and if you're faster than the NPC, they will instantly pop back and forth 180 in the same spot, not moving once from that spot, and then

  • Hornyletloose David (@Hornyletloose) reported

    @TheDivisionGame @Ubisoft_UK Are you going to come up with a fix for the HUD disappearing in Conflict? The fact you dont know who to shoot at kind of ruins the game.

  • xSERP3NT x SERP3NT (@xSERP3NT) reported

    @TheDivisionGame @neonescent Fix the crashing. Just revert the latest easy anti cheat version. It’s been three weeks of crashes.

  • NPhryme Nickko RC (@NPhryme) reported

    @Xboxiswhereiam @TheDivisionGame Experiencing too of these issues. I mean they are aware of PC crashing, I hope they fix everything instead.

  • TheSovietBadger Jordan"Badger"Bradley (@TheSovietBadger) reported

    @TheDivisionGame Hope this fixes some glaring issues even if it means extending the downtime. But other than that all I can say is here comes the wave of unpleasant comments

  • JuanDeLappara Juan de lappara (@JuanDeLappara) reported

    @Chrissy1004 @TheDivisionGame Same problem here.

  • todorussinho Bruno Costa (@todorussinho) reported

    @TheDivisionGame @neonescent Fix the damm game. It's been a nightmare to play or even share with anyone in stream. Game just crashes to desktop all the time, just like that.

  • adam_holness SsgCyrax (@adam_holness) reported

    @TheDivisionGame would like my money back for the div2 on xbox Constantly running into delta errors every 5 minutes its just this game before u start on my connection i see u fixing issues on ps and pc show us some love and fix ur ****

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