The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Adelaide, SA 3
City of London, England 3
Seattle, WA 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Manaus, AM 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Montréal, QC 2
Springfield, IL 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Washington, D.C., DC 2
Brisbane, QLD 1
San Lorenzo, CA 1
Cwmbran, Wales 1
Malvern, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bushzino1 Bushzino (@Bushzino1) reported

    @TheDivisionGame The game keeps crashing on my pc is there any fix for this?

  • McSteve76 Steve Mc (@McSteve76) reported

    @TheDivisionGame Ahh fk it. Uninstalled, sick of everything i've purchased not working and naught customer support.

  • ArthurKenway ArthurKenway (@ArthurKenway) reported

    @November_Bravo_ @TheDivisionGame well sadly that's consoles problem

  • SteadychaosG SteadyChaos Productions (@SteadychaosG) reported

    @TheDivisionGame For the love of God...stop sending out "updates" and fix the base game first. There's no point rolling out a new armor set or weapon/talent etc if the game is fundamentally broken and unplayable. What good does a new gun do me if the game wont stop crashing on PC?

  • emily_no_name emily no last name (@emily_no_name) reported

    @MBinerowski @TheDivisionGame appearence slot is not available. I believe it's a know glitch. Hearrbreaker Chest has the same issue. 😟

  • Kentaro0e Quen (@Kentaro0e) reported

    @TheDivisionGame how about you "gift" everyone a fix to the crashfest

  • Y34rZer0 Y34rZer0 (@Y34rZer0) reported

    @knowledgefolks @ItsAstro___ @TheDivisionGame Bottom line, cheating is what the console/game manufacturers say and they say it’s ok. I think YOU have an issue with getting MELTED by handicapped people, who you would prefer restricted to their own servers. why dont you just *** gud instead of crying

  • TecarGaming Tecar (@TecarGaming) reported

    Hey @TheDivisionGame can you make a feature where we can pick our server location? I keep getting into servers that are lagging my game.

  • cb765 xXNONxFICTIONXx (@cb765) reported from Tacoma, Washington

    @SgtGreyBeard @TheDivisionGame @Ubisoft The gun it’s self is fine , the talent is the problem more specifically the requirement to throw a grenade , the enemies will just dodge it , period point blank

  • EzioAudi2re EzioAuditore (@EzioAudi2re) reported

    @Bushzino1 @TheDivisionGame The only fix I would suggest until they fix it, is to lower the graphics & try.

  • CJHomestead CJ (@CJHomestead) reported

    @TheDivisionGame FIX COUNTDOWN NOW !!!!! IM TIRED OF GAME CRASHES IN COUNTDOWN ON PS5 FIX YOUR BEEP!!!!!!!

  • Krakonskullz KrakonSkullz (@Krakonskullz) reported

    @TheDivisionGame Please FIX the CRASHES / LOCKUP'S this is Ridiculous that PC players have to deal with since JUNE!!!!

  • thealphaknown [REDACTED] SHD agent (@thealphaknown) reported

    @TheDivisionGame Really need to know when the fix for the severe frame drops at certain areas and crash coming

  • EzioAudi2re EzioAuditore (@EzioAudi2re) reported

    @thealphaknown @Bushzino1 @TheDivisionGame It used to crash many times for me irrespective of DX11/12. But lowering graphics helped reduce the crashes at that time. And I keep DX12 on for better performance. The solution seems to vary for each. My guess is it's the GPU spike. Whatever you can do to reduce it, might help.

  • marley_edwards Edwards (@marley_edwards) reported

    @TheDivisionGame PvP long forgotten explosive trap since launch you closed your eyes or played blind to not see the problem.

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