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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 11
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 4
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 4
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
Hamburg, HH 1
Arrondissement de Charleroi, Wallonia 1
Rugby, England 1
Chrudim, Pardubický 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CFOBDecember
    DecemberPlays (@CFOBDecember) reported

    @TheDivisionGame Audio still completely broken on PC after the "small patch".

  • Dalkey__
    Trev (@Dalkey__) reported

    Fix the sound in the game ffs @TheDivisionGame

  • Beebe504
    bb_504 (@Beebe504) reported

    @UbiMassive @TheDivisionGame respectfully requesting an explanation on why I get so many Big Show drops for LMG targeted loot. Want some Gear Shift drops and it's kind of ridiculous how few I get. Check the %s please. Good luck with the sound issues. I know that's more important

  • BeatzCreativeHQ
    Beatz Creative (@BeatzCreativeHQ) reported

    @TheDivisionGame Many get more staff to fix your broken f**kin game. The most embarrassing dev team in gaming history. Willingly releases an update that completely removes LMG gun audio! And then wants players to buy cosmetics and season passes. How you guys aint ashamed just shows who u are.

  • MIDNIIITE
    drMIDNIITE (@MIDNIIITE) reported

    @TheDivisionGame Yes, but did you fix the extra stash space bug?

  • RichieStud23
    RumpleForeskin (@RichieStud23) reported

    @TheDivisionGame Sound is broken and U.I. For backpack loot in bag isn’t showing how many of same item might be in stash.

  • killer_sneak
    KillerSneak (@killer_sneak) reported

    @TheDivisionGame @TheDivisionGame some? The latest update renders your “game” unplayable. This should not have been released in any way, shape or form! You know it, the issue has been there since the release of this “game”. That you still have the community backing you is mind blowing tbh!

  • kemanjen
    kmnjen47 (@kemanjen) reported

    @Orkanos @Maverick__CW @TheDivisionGame I don’t understand how you manage to ruin everything. There are only 5–10 players left in the Dark Zone, and you’re doing everything you can to stop them from playing. How is Prototype supposed to be valid in PvP? Someone can use a lag switch and take no damage, and the same

  • Delta4Mitch
    Mitch Rogers (@Delta4Mitch) reported

    @SHDdispatch @TheDivisionGame Why no maintenance? You have much to fix…..SOUND being the most important. Nobody wants to play a game with no sound or intermittent sound. You need a complete new Engine.

  • InsomniaLK
    InsomniaLK (@InsomniaLK) reported

    @TheDivisionGame Sounds frustrating, especially with the audio cues being so important in TD2. Hope they roll out a fix soon.

  • LichSynthetiq
    LichSynthetiq (@LichSynthetiq) reported

    @TheDivisionGame Game runs really poorly after the update. There are major FPS drops, and it’s not just me. 20+ others in my clan are experiencing the same issue.

  • DodgerDave007
    David Edwards (@DodgerDave007) reported

    @TheDivisionGame FIX THE ******* SOUND! So done being nice about it

  • Delta4Mitch
    Mitch Rogers (@Delta4Mitch) reported

    @TheDivisionGame Fix the “Favorite” option so we don’t deleted weapons/gear we don’t want to delete. While you at it, include a “Favorite “ for BUILDS.

  • lzsilva11
    Luizzzzzzzzzzzzz (@lzsilva11) reported

    @TheDivisionGame Please fix the bugged season modifier/shd watch bug I

  • mangomhf
    MangoMHF (@mangomhf) reported

    @TheDivisionGame @UbisoftSupport After the update the game is freezing before character screen. Is this a known issue? the process .exe is hanging then crashing to desktop.

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