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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 10
Lille, Hauts-de-France 4
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 4
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
Hamburg, HH 1
Arrondissement de Charleroi, Wallonia 1
Rugby, England 1
Chrudim, Pardubický 1
Braunschweig, Lower Saxony 1
Brussels, Brussels Capital 3
Santos, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Dimitrifast
    Dimitri (@Dimitrifast) reported

    @TheDivisionGame It’s been 3 months of silent lmg!!! Hope u fix it once for all!!!🤔

  • ImKevBe
    ImKevBe (@ImKevBe) reported

    @TheDivisionGame Yesterday I was trying to do a retaliation which I could normally do without any problem because of the sound and I couldn’t hear anyone and anything around me I was killed 3 times in the end I just gave up it’s unplayable so please fix it ASAP

  • mangomhf
    MangoMHF (@mangomhf) reported

    @TheDivisionGame @UbisoftSupport After the update the game is freezing before character screen. Is this a known issue? the process .exe is hanging then crashing to desktop.

  • BruceWalker1234
    DR Disciple (@BruceWalker1234) reported

    @TheDivisionGame So you’re just gonna ignore the audio issues like you did last season?

  • ImKevBe
    ImKevBe (@ImKevBe) reported

    @SHDdispatch @TheDivisionGame So you’re still not going to fix the audio yet?

  • coreyhc87
    corey (@coreyhc87) reported

    @TheDivisionGame Can you take the challenges and fix the bugs in the game this audio bug is rly annoying

  • ImKevBe
    ImKevBe (@ImKevBe) reported

    @TheDivisionGame are we going to get the audio fix today as it’s reset day?

  • brettbeckman15
    Brett Beckman (@brettbeckman15) reported

    @TheDivisionGame Delta errors all morning can't even finish one bounty

  • kemanjen
    kmnjen47 (@kemanjen) reported

    @TheDivisionGame @kamikazevondoom I don’t understand how you manage to ruin everything. There are only 5–10 players left in the Dark Zone, and you’re doing everything you can to stop them from playing. How is the Prototype supposed to work? Is it actually valid in PvP? Players can use a lag switch to avoid taking

  • oMarvixo
    oMarvixo (@oMarvixo) reported

    @TheDivisionGame No just fix the bugs first then we play again jeez

  • metalrr551
    DeathIsTheBeginning (@metalrr551) reported

    @TheDivisionGame that's outrageous. no fix yet

  • killer_sneak
    KillerSneak (@killer_sneak) reported

    @_MaxiTB @TheDivisionGame Same stopped playing years ago because of this sound issue, as it’s simply annoying and shouldn’t be a thing to start with. Now after years I come back to a game that has managed to make the bug/issue even worse than on itself is quite an accomplishment.

  • oOo_IAN_oOo
    Ian (@oOo_IAN_oOo) reported

    @UbisoftSupport @TheDivisionGame im new to Division 2 (2 weeks) it all started off so well but now i find the game has audio bugs where the sounds of the guns & being shot are silent. Apparently this issue has been in since almost day 1. Will you be addressing this issue ?

  • Qzzz84
    Qzzz (@Qzzz84) reported

    @TheDivisionGame Just fix the audio, or say you can't do it. All we want is clarity

  • alphakenebody
    Mike (@alphakenebody) reported

    @TheDivisionGame Fix the protolab critical hit chance weapon mod dissappearing on all loadout after upgrading a gear to proto!!!

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