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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fort Worth, TX 1
Newham, England 1
Le Marillais, Pays de la Loire 2
Paris, Île-de-France 13
Nürnberg, Bavaria 1
Sundern, NRW 1
City of London, England 1
Nantes, Pays de la Loire 1
Woodbridge, VA 1
Elk River, MN 1
Murray, KY 1
Oudenaarde, Flanders 1
Ormskirk, England 3
Vidauban, Provence-Alpes-Côte d'Azur 1
Independence, KY 1
Dieppe, Normandy 1
Lunéville, ACAL 2
Lille, Hauts-de-France 2
Lys-lez-Lannoy, Hauts-de-France 1
Bristol, England 1
Loudéac, Brittany 1
Saint Paul, MN 1
Wasquehal, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Montsoult, Île-de-France 1
Innsbruck, Tyrol 1
Arakawa Ku, Tokyo 1
Minneapolis, MN 1
Bochum, NRW 1
Lens, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BlackNW24422742
    Liryon (@BlackNW24422742) reported

    @TheDivisionGame So it’s been weeks that we were telling you about ps5/ps5 pro texture/ graphics problems and there is no answer from you!! Only cosmetic and more cosmetic instead fixing the main problem. Thanks you hear your comunity.

  • dquiaios2430
    David Quiaios (@dquiaios2430) reported

    [PC - BAN] Banned without any reason and only get automate messages. (Ticket ID: #25791466) I am writing regarding my account ban, which I strongly believe has been applied in error. @UbisoftSupport @TheDivisionGame @UbiMassive

  • estebanjudoka
    .ᅠ (@estebanjudoka) reported

    @Akumaddz3 @TheDivisionGame Lol, thats the problem, you are better than everyone. Or maybe, just maybe, they dont want to play the same 7yo missions filled with bullet sponges for just the same rewards than playing the same mission in heroic

  • Zilio
    Zilio (@Zilio) reported

    @MLowary @TheDivisionGame the fix is to cancel all active "retals" before doing the bounty. it worked for me.

  • RadecStark
    Rake of house Tomfoolery (@RadecStark) reported

    @TheDivisionGame How about fix the dam lag and disconnect bs that's been mad rampant this season. An atrocious prototype grind only to get screwed over by the bs

  • Dan2020s
    Daniel (@Dan2020s) reported

    @TheDivisionGame Manhunt scout 2 error, hayena counter doesnt work no matter how many you kill

  • ChallengerSrt20
    Challenger SRT20 (@ChallengerSrt20) reported

    @schaaf_noah2710 @TheDivisionGame Tier 4 7 times nothing tier 6 once also nothing so yeah they need to fix the rates

  • xToYM4cHin3x
    Eliazar Recendiz (@xToYM4cHin3x) reported

    @TheDivisionGame Hi Division Dev team. Idk if anyone will read this but, as of right now there is a glitch in the game for the daily projects. I try to complete the activities and name enemys and they wont count towards the progress. Please fix this or make another maintenance update. Thanks.

  • yomi344
    mameyarou(ﾏﾒヤロウ) (@yomi344) reported

    The flawed matchmaking system in Escalation is an issue that undermines many players’ motivation. Rather than increasing item drop rates, it is absolutely essential to first properly separate players who truly need it from those who do not. #TheDivision2 #TheDivisionGame

  • RealBoneyStark
    Dylan Farnum (@RealBoneyStark) reported

    @Enraged_Postman @Ubisoft @TheDivisionGame Lmao the whole system broken.

  • daryiljohnson30
    daryil andrew (@daryiljohnson30) reported

    @TheDivisionGame please fix the gun audio with lmgs

  • SVBBallCoach
    SVHSAD (@SVBBallCoach) reported

    @TheDivisionGame How about fixing the issue that some of our gear becomes missing?!? I farmed 3 months in Countdown to get an all red perfectly unstoppable & now it's GONE! Unbelievable

  • GosutoShinobi
    Brian D (@GosutoShinobi) reported

    @TheDivisionGame logged in to play today, only to find out my Stack Broker is gone! I had that thing locked, and it was in multiple load outs. Since there seems to be no way to get it to drop in game, I’m hoping it’s a glitch and can be fixed.

  • AngryEman11
    Eman 🇵🇭 (@AngryEman11) reported

    @TheDivisionGame I want you guys to sit on your game and spend thousands of hours. You will see the problem.

  • konedj
    Koneworld (@konedj) reported

    @UbisoftSupport @TheDivisionGame Hi @UbisoftSupport, I’ve tried multiple times through support tickets and Discord to get help with two issues I’m having, but I haven’t received any response. Is there any other way to contact you?

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