The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 17
Paris, Île-de-France 10
Berlin, Land Berlin 6
Hamburg, HH 4
Mansfield, England 4
Manchester, England 4
Birmingham, England 4
Dallas, TX 3
Glasgow, Scotland 3
Horsham, England 3
Sydney, NSW 3
Brussels, Bruxelles-Capitale 3
Yverdon-les-Bains, VD 3
Champcueil, Île-de-France 3
Leicester, England 3
Gerzat, Auvergne-Rhône-Alpes 3
Melbourne, VIC 3
Las Palmas de Gran Canaria, Canary Islands 3
Tring, England 2
Sheffield, England 2
Toronto, ON 2
Corpus Christi, TX 2
A Coruña, Galicia 2
Wolverhampton, England 2
Cambridge, England 2
Wakefield, England 2
Bristol, England 2
Madrid, Comunidad de Madrid 2
Stockholm, Stockholm 2
Bengaluru, KA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Dethby ~sneaky (@Dethby) reported

    @TheDivisionGame Ubisoft games have a lot of problems, but world design is rarely one of them.

  • SYN1ST3R 💀 (@SYN1ST3R) reported

    @TheDivisionGame Too bad it's always blurry and looks like Minecraft because the textures won't load. Fix this on PS5!

  • pbnks BANKS 🌍☮️ (@pbnks) reported

    @wdfgamingnet @LtBuzzLitebeer @TheDivisionGame Yeah, because Ubisoft has really shown how much they care about their core PvP community over the past few years. If history’s any indicator, we’re definitely in for some top-tier fan service this time. Can’t wait. 🙃

  • DanWoods1717 Mr.Eustace Axe and Mallet (@DanWoods1717) reported

    @craigmdunne @TheDivisionGame There are two things sadly you can do about this 1 you Ddos them 2nd option leave the game let Ubisoft lose money and a game… I just started playing on pc I was on ps5 it was alright lot better on pc plus if I see that or a hacker using mods it’s night night for them…

  • DorianGray178 Dorian Gray (@DorianGray178) reported

    @Neobass @TheDivisionGame I’m playing on ps5 pro, and yep- same problem and even more! Ultimate edition credits what included in that pack - so many people still waiting and nothing. You pay money for that crap and you don’t get that. Ubisoft 💩🎲🚽

  • DorianGray178 Dorian Gray (@DorianGray178) reported

    @UndeadDuckLord @TheDivisionGame is currently under investigation and our team is actively working to resolve the issue as quickly as possible. We will update this ticket once we have an update. Let us know if you need any help. Thanks and Regards, Ubi-Abigail Ubisoft support

  • CodeMustard Code Mustard (@CodeMustard) reported

    @Bogan47 @TheDivisionGame That's why it might be worth contacting the storefront, if you escalate with them then I'm hoping that they have a process that notifys ubisoft and will hopefully prompt a response from ubisoft and make the issues (that's happened to load of us) a higher priority

  • NobodyNowhere86 Logic (@NobodyNowhere86) reported

    @DerMossadgreis @TheDivisionGame @Ubisoft What would convince you? I'm literally an executive at the fiber provider lol Telco is my whole life. I know, unequivocally, that the issues that have arisen in the last few weeks are solely due to Ubisoft's improper server merging.

  • DerMossadgreis Zimbo Zipfelklatsch (@DerMossadgreis) reported

    @NobodyNowhere86 @TheDivisionGame @Ubisoft don't play on Wifi maybe. i've done thousands of countdown runs and never had any lag issues lmao.

  • ErrorCodeAlpha Darrell (@ErrorCodeAlpha) reported

    @NobodyNowhere86 @TheDivisionGame @Ubisoft Sounds like operator error.. I'm on Xbox and hardly have any issues at all..

  • iTiRAB1 iTiRAB (@iTiRAB1) reported

    @NobodyNowhere86 @TheDivisionGame @Ubisoft That sounds like a you problem. Im in pc one rarely get any problems.

  • CS050_ Charlie Squires (@CS050_) reported

    @NobodyNowhere86 @TheDivisionGame @Ubisoft Sounds like a WiFi issue I barely ever have any problems on anything or maybe clean ur console/pc.

  • BLACK_TVSK ＢＬＡＣＫ ＴＶＳＫ (@BLACK_TVSK) reported

    @Most_InfamousX3 @TheDivisionGame @Ubisoft It’s bugged. They need to fix it.

  • GamezFreedom FreedomGamez (@GamezFreedom) reported

    @UbisoftSupport what the heck is going on? having issues with logging in on website and getting to store in the ubisoft connect app on pc. trying to get the new dlc for @TheDivisionGame 2 now it says ive been blocked because of to many invalid login attempts. when i know my info

  • KomplexSanity Peaches Yancy (@KomplexSanity) reported

    @TheDivisionGame all these updates yet no twitch drops in my mailbox stash. this is crazy. what are yall doing about this seriously. it’s been over two weeks almost a month next week. fix soon. i shouldn’t have to send a ticket in for you and @Ubisoft to fix YOUR mistake.

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