The Division 2 Outage Map
The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
The Division 2 users affected:
Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 5 |
| Los Angeles, CA | 2 |
| Copenhagen, Region Hovedstaden | 2 |
| Houston, TX | 2 |
| Riom, Auvergne-Rhône-Alpes | 2 |
| Wasquehal, Hauts-de-France | 2 |
| Realengo, RJ | 1 |
| Vught, nb | 1 |
| Denver, CO | 1 |
| Las Vegas, NV | 1 |
| Santa Clara, CA | 1 |
| Bellflower, CA | 1 |
| Oslo, Oslo County | 1 |
| Bradenton, FL | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Bucharest, București | 1 |
| Taverny, Île-de-France | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Tunkhannock, PA | 1 |
| Zürich, ZH | 1 |
| Troyes, ACAL | 1 |
| Elk Grove, CA | 1 |
| South Shields, England | 1 |
| Northeim, Lower Saxony | 1 |
| Město Albrechtice, Moravskoslezský kraj | 1 |
| Mansfield, England | 1 |
| Revel, Occitanie | 1 |
| Powder Springs, GA | 1 |
| Telford, England | 1 |
| Rotherham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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Wyndour
(@wyndour) reported
@NothinButSkillz Not necessarily. Having to grind to get to set-level needed to run set-content for set-item you want (it drops upon completion or doesn’t) is not the issue. A game like @TheDivisionGame does this perfectly. @DestinyTheGame, on the other hand, doesn’t.
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Ryley Alexander 🇺🇸
(@FamilySplash) reported
@raid532 @TheDivisionGame Ubisoft isnt performing well but keeping this game running is not the issue.
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🇦🇪ابو خليفة🇦🇪
(@Lawyer4UAE) reported
Ubisoft Ticket number 24342752 24281623 I can't purchase I get this error "Sorry, your payment couldn't be processed. We were unable to verify your payment method. Please check your payment details or select a different payment method." I used another card, tried a different PC, used my mobile, changed my ip, spoke to Ubisoft support, spoke to my bank, It was working fine I made a purchase before a day of recieving this email ! Ubisoft support says it was sent by mistake and their is no restriction in your account but I can't buy anything from the store. I want to cry. Yes I never made a charge back or asked to refund any order ever since I made the account. I spoke to my bank and they say their is no an attempt to purchase anything. Same error for Google Pay, Paypal. My card is working fine with my brother account on Ubisoft. Please help @UbisoftSupport @TheDivisionGame
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Devitalized
(@DevitaIized) reported
from
Clark Bayshore, Michigan
Just opened 10 summer swarm caches at the same time.... NOT A SINGLE BONUS ITEM I THEM! Drop chances are supposed to be increased? I guess I will tray and open another 30 and hopefully get something. Can we fix this or is it to hard? @TheDivisionGame @Ubisoft
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Mike H
(@MikeH12187095) reported
@TheDivisionGame You know i check ubisoft servers no issues says but here yet again i dc'd
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TheKonerProject
(@thekonerproject) reported
@TheDivisionGame Should have just made a purley, next generation The Division Oline (Live-service, MMO like with cross-play) With much higher detail, ans biggest Ubisoft game ever.
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Chris P. 🇭🇺🇪🇺
(@pikocriss) reported
@TheDivisionGame TEST IT LONGER. I am afraid it still will be clogged with bugs, issues, not working stuff. It is normal from ubisoft. But i guess common sense ain't coming with a job of a dev. It's sad. Ubisoft small indie company...
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Karmas_Wrath-_-
(@jetsfan29) reported
@Ubisoft @TheDivisionGame Fix your servers. The game is unplayable.
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AciDropper
(@acidr0pper) reported
@TheDivisionGame Fix the clipping issues PLEASE, this is a major problem in every assassin’s creed & ghost recon as well
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Devitalized
(@DevitaIized) reported
from
Clark Bayshore, Michigan
The drop chances just fix the drop chances @TheDivisionGame @Ubisoft
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elias
(@SmsElias) reported
@TheDivisionGame The conflict is full of cheaters, and Ubisoft prefers to lose players rather than fix the problem.
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mathatter91
(@mathatter911) reported
@TheDivisionGame How is it possible for Ubisoft to everything in the worst way? Every other game that has drops doesn’t need me to sign in their obsolete page in order to receive them. Just allows me to connect directly with console. Ubisoft has to be complete garbage. Just go bankrupt already.
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Shaun of the dragon 🇺🇸
(@Shaun78hawk) reported
@5c0rp_ @TheDivisionGame It’s another big (Ubisoft incompetence) they can’t seem to fix. Maybe they should subcontract a real developer to fix this dumpster fire.
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brian wellbaum
(@yodasith) reported
@TheDivisionGame why is the server down I was almost done with the man hunt last mission. No info why or how long? Way to drive players away from ubisoft prodects.
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𝖇 𝖗 𝖚 𝖝 𝖔
(@JohnRobert00773) reported
@TheDivisionGame They ended our PVP, the players are stopping playing and you don't fix this glith bug with the mask, reporting the game doesn't work, reporting Ubisoft support doesn't work either @Ubisoft @UbisoftSupport