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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Angers, Pays de la Loire 1
Figeac, Occitanie 1
London, England 1
Bamberg, Bavaria 1
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 8
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 3
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 3
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Beebe504
    bb_504 (@Beebe504) reported

    @UbiMassive @TheDivisionGame respectfully requesting an explanation on why I get so many Big Show drops for LMG targeted loot. Want some Gear Shift drops and it's kind of ridiculous how few I get. Check the %s please. Good luck with the sound issues. I know that's more important

  • Slick_MF_willie
    Bill Sheppard (@Slick_MF_willie) reported

    @TheDivisionGame Hey any chance to look at constant crash to black screen and erratic frame rates in the steam deck since the most recent update adding easy cheat?

  • iceqube16
    iceqube.ron (@iceqube16) reported

    @TheDivisionGame Still no fix? Do something. It's getting annoying to play with no gun sounds. Did you guys even tested this update before releasing? @TheDivisionGame

  • KingSlayerz187
    ⭕️KingSlayerz187⭕️ (@KingSlayerz187) reported

    @TheDivisionGame @Orkanos what is going on with the US servers!? Only getting yellow East and Loaded into the game on Red West. Should be in the east. Hard to play with the lag.

  • joeasalas
    Joe Salas (@joeasalas) reported

    @TheDivisionGame So are you refunding tokens lost due to game issues and instability problems, getting kicked out from the fight during escalations is very very annoying...

  • XxxVIKZENxxX
    💥XxxVIKZENxxX💥 (@XxxVIKZENxxX) reported

    @Elfviing @Kevc4d @TheDivisionGame Do you feel like this long would be considered rushed? In the end you will receive exactly what we currently have. A game riddled with broken features that have been existent since release with a team incapable of resolve. Unfortunate truth as we see. I wouldn’t buy it

  • NoMockery
    Mock (@NoMockery) reported

    @TheDivisionGame Not only audio issues but the graphics be messing up. I rather have audio issues than graphics messing up. I should not have to reset my game everytime the graphics mess up. I can take my headphones off when the sound is messing up, but I can't take my eyes off for the graphics

  • tubbyfatman
    karl andrews (@tubbyfatman) reported

    @TheDivisionGame I’ve never know a game to be more broken than this the devs screw something up all the time

  • friendzonespace
    roadman (@friendzonespace) reported

    @DROHUNG @TheDivisionGame @nigatsunotsuki I’m on ps5, allegedly only a ps problem.

  • LucianBastier
    Grand General Bastier (@LucianBastier) reported

    @Agentmackem @TheDivisionGame I've had issues with sounds not playing correctly since 2021 and they've only gotten worse since then.

  • ImKevBe
    ImKevBe (@ImKevBe) reported

    @TheDivisionGame are we going to get the audio fix today as it’s reset day?

  • Nenahz
    *Insert Name here* 🇺🇦 (@Nenahz) reported

    It's kind of funny though: It takes @TheDivisionGame several months to try and fix existing soundbugs. Then they are making it worse and more than half the sound effects in the game are missing.... Then they write patchnotes "Oh, we know there are some soundeffects missing"...

  • CaliKev83
    #1Republican (@CaliKev83) reported

    @TheDivisionGame @Ubisoft fix the game please. New update has broken the game and made it terrible to play. No sound. I will return when you release a fix. Missing blueprints and broken projects. I was looking forward to the update till I played it.

  • describeurballs
    Dawn the Tornado Kid (@describeurballs) reported

    @TheDivisionGame Your adding unnecessary things when there are still issues that borderline make this game unplayable should be researched. There doesn't need to be a new gimmick every season where new sets get added, but SOUND is pretty important for a multitude of reasons.

  • chunderfunk
    Halfrsed (@chunderfunk) reported

    @TheDivisionGame And now I can’t get past the anti-cheat, I’ve done everything your ‘help’ page suggested, even re-installed, I’ve played since closed beta with hardly any problems. It’s not my PC

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