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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 11
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 4
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 4
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
Hamburg, HH 1
Arrondissement de Charleroi, Wallonia 1
Rugby, England 1
Chrudim, Pardubický 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Delta4Mitch
    Mitch Rogers (@Delta4Mitch) reported

    @TheDivisionGame Fix the “Favorite” option so we don’t deleted weapons/gear we don’t want to delete. While you at it, include a “Favorite “ for BUILDS.

  • bolivarfino
    Dave Pederson (@bolivarfino) reported

    @IamPurePrime @TheDivisionGame Have you noticed Ember triggering an extreme self burn? Around a dozen times yesterday I lit on fire and it cooked me until I was dead, regardless of using armor kits. Switched to Eclipse and problem never occurred again.

  • metalrr551
    DeathIsTheBeginning (@metalrr551) reported

    @TheDivisionGame that's outrageous. no fix yet

  • kemanjen
    kmnjen47 (@kemanjen) reported

    @Orkanos @Maverick__CW @TheDivisionGame Why is the reporting system not working?

  • eirikref
    Eirik Refsdal (@eirikref) reported

    @TheDivisionGame @chris14158492 I think it could be beneficial if the UI for the bug tracker was aimed a bit better at handling a high number of issues. It’s currently hard to navigate and find relevant issues.

  • xbikergirl
    BGG (Biker-Girl Gaming) (@xbikergirl) reported

    @TheDivisionGame @Orkanos i love the *** games, i play div2 almost every day, i have stuck up for the issues with friends and other players, i know you are aware, but please please please fix the audio issues, it is making the experience so bad right now, basically unplayeable 🙏

  • TubbyJ95
    Santiago ✞ (@TubbyJ95) reported

    @TheDivisionGame Can we get an update fix on collectibles not popping up? I have some comms that I’ve collected and haven’t been rewarded for it. So when I go back to the location where the comm is location it doesn’t show on the app. This has been ongoing for months and nothing has been said

  • maddenjohn1738
    madden goat (@maddenjohn1738) reported

    @TheDivisionGame @djtickle Graphic issues series x for months already submitted a ticket @TheDivisionGame

  • AlphaBlastX
    AlphaBlastX (@AlphaBlastX) reported

    @TheDivisionGame Please don't make The Division 3 a live service & keep it single player

  • 3xhumed
    Exhumed (@3xhumed) reported

    @TheDivisionGame You are already aware of these audio bugs, yet they have never been fixed. Regular and irregular server maintenance (including new bugs) is carried out, and these errors still persist in the game. How is that possible? It can only happen if no one is actively working to fix them.

  • the6thlineman
    💎JPJOwns💎 (@the6thlineman) reported

    @maddenjohn1738 @TheDivisionGame They wont look into it unless 5 other people have the same issue

  • NeoG1itch
    NeoG1itch 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NeoG1itch) reported

    @NothinButSkillz @TheDivisionGame @Orkanos I'd just be happy to hear my guns shooting... since the new update there's so many audio issues.

  • LividFray
    LividFray (@LividFray) reported

    @dzdnconfused_ @Orkanos @TheDivisionGame I don’t think they mentioned anything in the patch notes about buffing the Hunters, I was killing them without issues. Are you sure your Alert Level wasn’t really high? That should affect the scaling for them.

  • henroc27
    henry (@henroc27) reported

    @TheDivisionGame @UbisoftSupport please.. please strongly address the weapon audio issues within the game. It be like this for months now .

  • AlexandreBenqu3
    Alexandre Benquet (@AlexandreBenqu3) reported

    @TheDivisionGame fix the audio please

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