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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 4
Wirral, England 1
Marseille, Provence-Alpes-Côte d'Azur 2
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
Lille, Hauts-de-France 4
Hamburg, HH 1
Arrondissement de Charleroi, Wallonia 1
Rugby, England 1
Chrudim, Pardubický 1
Braunschweig, Lower Saxony 1
Roanne, Auvergne-Rhône-Alpes 1
Brussels, Brussels Capital 3
Santos, SP 1
Los Angeles, CA 1
Yuma, AZ 1
Azle, TX 1
Meylan, Auvergne-Rhône-Alpes 2
Paris, Île-de-France 17
Charleroi, Wallonia 2
Plaisance-du-Touch, Occitanie 1
Puimisson, Occitanie 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Cooley2151
    Christopher Claude (@Cooley2151) reported

    @TheDivisionGame @Ubisoft Why can’t you guys hire a good tech. I’ve been playing this game for about 10 years now and every update you guys come up with sucks always have an issue. Why can’t you guys do a proper update where us the community is happy?

  • PavlosJoe
    Pavlos_Escargot (@PavlosJoe) reported

    @TheDivisionGame Fix the shock ammo glitch please. Its really bad today in conflict.

  • kolosoul1
    2KELITE (@kolosoul1) reported

    @TheDivisionGame Now can you fix the escalation missions? Whenever playing with Randoms and they quit the mission why does the leader take the hardest hit? This makes match making a nightmare! This game is old it’s time for division 3.

  • chiroho
    Rob (@chiroho) reported

    @GamingBrigadeTV @TheDivisionGame I've had issues where I couldn't do anything and had to reboot my PC, but I always ended up respawned in a safe location after firing up the game again. Possible suggestions. 1. Wait longer. 2. Worst case, play another toon and see if the overnight reset fixes the issue.

  • the_real_player
    darren davies (@the_real_player) reported

    @TheDivisionGame What about the texture issues on ps5? This has been an issue for too long.

  • oddb1ts
    eddie readie (@oddb1ts) reported

    @TheDivisionGame Fix the cache it takes ages to open, Just to see stupid mods. Why do you keep doing this crap with cache openings, Just let player open them without this stupid carry on.

  • generalraam85
    joe yakoubian (@generalraam85) reported

    @TheDivisionGame @TheChancellorBR audio is atrocious and the incursion is 80% silent awesome fix

  • ItisRedEye
    💀🤘🏼 (@ItisRedEye) reported

    Is anyone else having problems with @TheDivisionGame? It keeps constantly loading and I get stopped by a invisible wall.

  • FutureDiaryGod
    UndyingHermit (@FutureDiaryGod) reported

    @TheDivisionGame Rather them fix the sound problems and lag spikes, every encounter I get into sometimes has no sound and when a lag spike bits my weapons wont fire but then I get KO'ed sometimss due to lag spikes.

  • Orkanos
    Beeerzi (@Orkanos) reported

    @ameer99443288 @TheDivisionGame Yup, we know, and yes it's super annoying when it happens. Looking into a fix for it

  • CptJamesTDuck
    CptJamesTDuck (@CptJamesTDuck) reported

    @TheDivisionGame I don't usually complain about stuff. But getting to the end of Broken Rain and the server going down before we beat it is are REAL kick in the nuts....

  • PavlosJoe
    Pavlos_Escargot (@PavlosJoe) reported

    Please fix the stacking protective reloading. Please fix the Premadonna talent in PVP. Both are really great but too strong in PVP I ran Premadonna and was down 10 seconds, stemming my bleeding and a play 1 tap me to finish and I popped back up full. @TheDivisionGame

  • GamePro007
    Game Pro (@GamePro007) reported

    @BeatzCreations @TheDivisionGame TD2 HAS THE SYSTEM Snowdrop Engine OLD, OBVIOUSLY THIS GAME IS FULL OF PROBLEMS. AND THERE ARE ONLY 20 DEVS AND UBISOFT IS RUSHING TO MAKE MONEY. THE NEW SNOWDROP ENGINE IS BETTER, BUT FOR TD3 bye agent

  • RedRidingHood10
    Jennifer Denny (@RedRidingHood10) reported

    @TheDivisionGame Need help—How come my camera view randomly shoots up to the sky? And before you say stick drift. NO it’s not that. Div2 is the ONLY game this happens with. How do I fix it?! It’s annoying AF. Please and thanks.

  • kitamura1978
    MENTOK THE MINDTAKER (@kitamura1978) reported

    @TheDivisionGame why is it every week of the manhunt when an objective is to do something in a certain area (public ex, hostage, etc) there is never a single one. Logging out and back in does nothing. Please fix this continuing issue.

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