The Division 2 Outage Map
The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
The Division 2 users affected:
Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Puimisson, Occitanie | 2 |
| Vernon, Normandy | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 11 |
| Trans-en-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Cachoeiro de Itapemirim, ES | 1 |
| Ashford, England | 2 |
| Roanne, Auvergne-Rhône-Alpes | 2 |
| City of London, England | 1 |
| Lübben, Brandenburg | 1 |
| La Londe-les-Maures, Provence-Alpes-Côte d'Azur | 1 |
| Lille, Hauts-de-France | 4 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Derby, KS | 1 |
| Mions, Auvergne-Rhône-Alpes | 1 |
| Serra, ES | 1 |
| Orthez, Nouvelle-Aquitaine | 1 |
| Herstal, Wallonia | 1 |
| Laghouat, Laghouat | 4 |
| Wirral, England | 1 |
| Fargo, ND | 1 |
| Leipzig, Saxony | 1 |
| Dublin, Leinster | 1 |
| Nantes, Pays de la Loire | 1 |
| Nevers, Bourgogne-Franche-Comté | 1 |
| Eisenach, Thuringia | 1 |
| Hamburg, HH | 1 |
| Arrondissement de Charleroi, Wallonia | 1 |
| Rugby, England | 1 |
| Chrudim, Pardubický | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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Queefer Sutherland (@ThaWinston1) reported@Orkanos @xbikergirl @TheDivisionGame What about the matchmaking? Why do we never get any form of response when bringing up such a glaring issue for new and old returning players that can barely play ANY of your endgame content because we wait an hour for a group for nothing to happen?
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Blackwolf_King42 (@Black_wolf_1978) reported@Susan96397867 @TheDivisionGame yes I have some problem and when you try get out that spot there a wall that pops up or you run into cleaners or something else lol its bad
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Dawn the Tornado Kid (@describeurballs) reported@TheDivisionGame Your adding unnecessary things when there are still issues that borderline make this game unplayable should be researched. There doesn't need to be a new gimmick every season where new sets get added, but SOUND is pretty important for a multitude of reasons.
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RumpleForeskin (@RichieStud23) reported@TheDivisionGame @kamikazevondoom Fix needed for backpacks loot items not showing in bag if you have a duplicate or not in stash space.
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corey (@coreyhc87) reported@TheDivisionGame Can you take the challenges and fix the bugs in the game this audio bug is rly annoying
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Jamie Harper (@JamieHarperUK) reported@TheDivisionGame Great update ... It would be nice if you could finally fix the audio bug that stops some gun sounds from playing ... It's so jarring to be in a gunfight and the weapon I'm using just stops making any sound.
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Spriggz (@Spriggz_z7z) reported@Vatoslo26149470 @Thokisback @TheDivisionGame Game is still fun, I don’t need audio to enjoy it. It is annoying though but I just turned off game audio and listen to music or have a YouTube video playing. Still want a fix either way
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Ian (@oOo_IAN_oOo) reported@UbisoftSupport @TheDivisionGame im new to Division 2 (2 weeks) it all started off so well but now i find the game has audio bugs where the sounds of the guns & being shot are silent. Apparently this issue has been in since almost day 1. Will you be addressing this issue ?
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The Real DROHUNG (@DROHUNG) reported@TheDivisionGame Nothing like logging on to the game to realize a lot of mods have been deleted because you took them out of the game player gear is based around those mods and then yet we have problems with the sound like we have been for the last 6 years. Like when are you going to fix it
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Rafa Mari (@RafahelaMaria) reported@MrDarksurvival @skychaosmagic @TheDivisionGame I could keep going and going. I do not pvp in this game because as you said, it's broken and I'll add that it can't be balanced ever due to so many builds. WHy not spend all this time and resource on what the vast majority of players enjoy? Pve.
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joackim lauridsen (@Virolykana) reported@TheDivisionGame entire game is broken, thats the recap, no oen can play, thats the recap, but microtransactions are added, that take money but dont add items, just deletes items and caracters... gj stealing your players time and money, called fraud no?
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kmnjen47 (@kemanjen) reported@TheDivisionGame @kamikazevondoom I don’t understand how you manage to ruin everything. There are only 5–10 players left in the Dark Zone, and you’re doing everything you can to stop them from playing. How is the Prototype supposed to work? Is it actually valid in PvP? Players can use a lag switch to avoid taking
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NeoG1itch 🏴 (@NeoG1itch) reported@NothinButSkillz @TheDivisionGame @Orkanos I'd just be happy to hear my guns shooting... since the new update there's so many audio issues.
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💜🎃Stonekold🧠 💜♿🏳️🌈 (@Stonepaladin) reported@TheDivisionGame I've had no rifle sound for years but now with the new update my lmgs have no sound. Fix this!
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Santiago ✞ (@TubbyJ95) reported@TheDivisionGame Can we get an update fix on collectibles not popping up? I have some comms that I’ve collected and haven’t been rewarded for it. So when I go back to the location where the comm is location it doesn’t show on the app. This has been ongoing for months and nothing has been said
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