The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Springfield, IL 3
Adelaide, SA 3
City of London, England 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Manaus, AM 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Washington, D.C., DC 2
North Royalton, OH 1
Riom, Auvergne-Rhône-Alpes 1
Taipei, Taiwan 1
Lens, Hauts-de-France 1
Brisbane, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • smlmuzik Juergen S als sealion.ttv (@smlmuzik) reported

    @AgtMorganCreed @TheDivisionGame Game geht net oder no working ...need fix

  • Kebosa4 Kebosa (@Kebosa4) reported

    @UbisoftSupport @TheDivisionGame the problem is still on the table after 12+ hours? wow!

  • KiwiBreadexe KiwiBreadexe (@KiwiBreadexe) reported

    @TheDivisionGame your game is literally unplayable right now because I crash within 5 minutes of getting on, this **** has been out for an entire year and this is a problem?

  • Rudy_Rotten Rudy (@Rudy_Rotten) reported

    @FrickinRico @UbisoftSupport @TheDivisionGame I only got the game a few weeks ago and have had no issues until today. I'm guessing today's issue after the update is widespread to almost ALL pc players, while the one you're referring to is more sporadic

  • drgolfobi lilalunurdermond (@drgolfobi) reported

    @UbisoftSupport KEKW $ 1.5 Billion earned on this game and it will take you a day to solve the problem. @UbisoftSupport @TheDivisionGame

  • TheT_Le TheT_Le (@TheT_Le) reported

    @UbisoftSupport @TheDivisionGame It still broken.

  • myselff34 Özgür Coşkun (@myselff34) reported

    @UbisoftSupport @TheDivisionGame I don't think you even realize there is a problem. You don't even know what your own update is touching. By using the pandemic excuse, you are losing a valuable audience in this game, as if you will get support in your newly released games.

  • dannypa7 danduulll (@dannypa7) reported

    @UbisoftSupport @TheDivisionGame fix this crash asap and new apparel event!!

  • Astrozombiecat AstroZombieCat (@Astrozombiecat) reported

    @Neuroisdelish @TheDivisionGame They are full of **** as to the cause, It's the EAC anti-cheat that keeps tripping the crash. It worked for some for a short while then would kick in. For the past month if I wanted to stream *** 2 I had to stream the desktop display capture, game capture will crash it.

  • FuchsMikey GetTfOuttaHere (@FuchsMikey) reported

    @TheDivisionGame Can you fix the DAMNED CRASHES

  • skeezeeter gamer238 (@skeezeeter) reported

    @UbisoftSupport @TheDivisionGame so the games just broken then

  • JWoter jens Woter (@JWoter) reported

    @UbisoftSupport @TheDivisionGame just reroll to the last patch and search for the error

  • myselff34 Özgür Coşkun (@myselff34) reported

    @atienzarex @UbisoftSupport @TheDivisionGame Under normal circumstances, yes, they can solve the problem by roleback but while the game is giving an error it stops the system by bringing the processor and ram to the highest level, and when we tested it with my friend yesterday, both of us stopped the system at the same time

  • Twist3rX Twist3rXD (@Twist3rX) reported

    @TheDivisionGame is there any update on when the issue with the freezing and crashing will be resolved???

  • gidcumb_j christopher j gidcumb (@gidcumb_j) reported

    @UbisoftSupport @TheDivisionGame roll back. a event not working is nowhere near as bad as the whole game taking a ****. seriously its retarded that instead of rolling back i couldnt play at all today

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