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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Loudéac, Brittany 1
Saint Paul, MN 1
Le Marillais, Pays de la Loire 2
Wasquehal, Hauts-de-France 1
Lille, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 4
Montsoult, Île-de-France 1
Paris, Île-de-France 13
Innsbruck, Tyrol 1
Arakawa Ku, Tokyo 1
Minneapolis, MN 1
Bochum, NRW 1
Lens, Hauts-de-France 1
Great Falls, MT 1
Amiens, Hauts-de-France 1
Taipei, Taiwan 1
Quezon City, Metro Manila 1
Norwich, England 2
San Jose, CA 1
Franklin, NH 1
Stockton-on-Tees, England 1
Tychy, Silesia 1
Leatherhead, England 1
Gif-sur-Yvette, Île-de-France 1
Limhamn, Skåne 1
Palm Bay, FL 2
Ormskirk, England 2
Besançon, Bourgogne-Franche-Comté 1
Valencia, Valencia 1
Quirinópolis, GO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ali_AlAbbas
    علي آل عباس (@Ali_AlAbbas) reported

    @TheDivisionGame @divisiongameHQ I am experiencing a persistent graphics issue where the visual quality drops significantly, making it look like a weak internet connection or texture streaming delay. However, my internet connection is perfectly stable. This issue triggers mostly when I join a group or start matchmaking. The only temporary solution I've found is to completely close and restart the game, which fixes the graphics until it happens again.

  • eZmm4
    eZmm (@eZmm4) reported

    @BlackNW24422742 @TheDivisionGame Yep i know, its terrible, everyone on ps5 has this problem, hope they really fix it

  • CeraBiH007
    Adi (@CeraBiH007) reported

    @TheDivisionGame Fix Sound

  • tigs74
    Sandy Nicholls (@tigs74) reported

    @TheDivisionGame Oh and fix the bloody projects…. Named, activities etc in the daily, weekly and season projects not wiping off… did 3 ctrl points 7 diff activities and 2 missions yesterday for nothing…… same today…. Losing exotic cache rewards…. WOT A JOKE!!!

  • BlackNW24422742
    Liryon (@BlackNW24422742) reported

    @UbisoftSupport @TheDivisionGame Hi- we still have the problem on ps5 and ps5 pro! Textures wont loading after 20 min on game! Is been 4 weeks wirh these problems

  • Dalibor62724128
    Dalibor (@Dalibor62724128) reported

    @The_PorterMG @TheDivisionGame @826743 No mate you didn't understand. They solve one problem and add five, and so on for 6-7 years. Maybe it's some kind of fetish for them, who knows

  • asdfghj1489
    asdfgh (@asdfghj1489) reported

    @TheDivisionGame Please fix the cosmetic dye bug, it's been reported for 2 years

  • DarkerDjw
    DarkerDJ (@DarkerDjw) reported

    @TheDivisionGame so the ***** wrong, why cant i log into the ******* game **** heads, your stupid ******* website that tracts the server status isnt working either, get your ******* heads outta your *** and FIX THE ******* PROBLEM

  • Maverick__CW
    𝕄𝕒𝕧'𝕣𝕚𝕔𝕜 (@Maverick__CW) reported

    @BuddhaOwl @TheDivisionGame @826743 Just complete or abandon any Retaliations you have to get the counter back ticking...ez-pz. Retaliations are none-issues to re-accumulate.

  • Bob_Kowalsky
    Bob Kowalsky (@Bob_Kowalsky) reported

    They're having problems with online purchases on their Xbox service; I'm not receiving the coins from a battle pass purchase. I need a solution @UbisoftSupport @TheDivisionGame

  • GosutoShinobi
    Brian D (@GosutoShinobi) reported

    @TheDivisionGame logged in to play today, only to find out my Stack Broker is gone! I had that thing locked, and it was in multiple load outs. Since there seems to be no way to get it to drop in game, I’m hoping it’s a glitch and can be fixed.

  • MariusC26186
    Mark C. (@MariusC26186) reported

    @TheDivisionGame We need a bug fix, yesterday!!!

  • unknownd3fekt85
    Unknownd3fekt85 (@unknownd3fekt85) reported

    @TheDivisionGame your servers are giving issues. I come to character screen and login then get a Delta-04 error and have restarted my console and internet is working fine

  • BlackNW24422742
    Liryon (@BlackNW24422742) reported

    @tha_dirkdiggler @TheDivisionGame @Orkanos It seems so. Im huge fan of this game, here from 2016. I like to play but if has to be like ps1 while I have a ps5 pro it is not fair for us all of us. Is a issue that everyone has.

  • TylerFordYT
    TT TylerFord (@TylerFordYT) reported

    @VagosMartinos @TheDivisionGame I was barely expertise 17 a week ago until this event. Now I'm 30 and I see what people are talking about when it comes to getting the cores and some of the stuff not being able to be turned prototype bc of a UI problem

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