The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 5
Delmenhorst, Lower Saxony 2
Vught, nb 2
Santa Clara, CA 2
Los Angeles, CA 2
Houston, TX 2
Riom, Auvergne-Rhône-Alpes 2
Wasquehal, Hauts-de-France 2
Lula, GA 1
Brooklyn, NY 1
Savigné-l’Évêque, Pays de la Loire 1
Coursan, Occitanie 1
Loos, Hauts-de-France 1
Montréal, QC 1
Leipzig, Saxony 1
Champtoceaux, Pays de la Loire 1
New York City, NY 1
Fayetteville, NC 1
Toledo, OH 1
Realengo, RJ 1
Denver, CO 1
Las Vegas, NV 1
Bellflower, CA 1
Copenhagen, Region Hovedstaden 1
Oslo, Oslo County 1
Bradenton, FL 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Bucharest, București 1
Taverny, Île-de-France 1
Marseille, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Shaun78hawk Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported

    @5c0rp_ @TheDivisionGame It’s another big (Ubisoft incompetence) they can’t seem to fix. Maybe they should subcontract a real developer to fix this dumpster fire.

  • DanWoods1717 Mr.Eustace Axe and Mallet (@DanWoods1717) reported

    @TheDivisionGame To be honest, there’s other games that had the same problem that the division has players, using the same builds and gear score becoming troublesome Destiny 2, warframe, I believe ghosts recon had this problem why first one was better no gear score… just same health but

  • pikocriss Chris P. 🇭🇺🇪🇺 (@pikocriss) reported

    @TheDivisionGame TEST IT LONGER. I am afraid it still will be clogged with bugs, issues, not working stuff. It is normal from ubisoft. But i guess common sense ain't coming with a job of a dev. It's sad. Ubisoft small indie company...

  • division_legend Division Legend (@division_legend) reported

    @TheDivisionGame It’s a sᴄꭤm. I followed all the required steps, yet I never received the LMG blueprint. The support team repeatedly claimed it was there when it wasn’t, and the issue still hasn’t been resolved until now, after more than a year. @Ubisoft @UbisoftSupport

  • Lawyer4UAE 🇦🇪ابو خليفة🇦🇪 (@Lawyer4UAE) reported

    Ubisoft Ticket number 24342752 24281623 I can't purchase I get this error "Sorry, your payment couldn't be processed. We were unable to verify your payment method. Please check your payment details or select a different payment method." I used another card, tried a different PC, used my mobile, changed my ip, spoke to Ubisoft support, spoke to my bank, It was working fine I made a purchase before a day of recieving this email ! Ubisoft support says it was sent by mistake and their is no restriction in your account but I can't buy anything from the store. I want to cry. Yes I never made a charge back or asked to refund any order ever since I made the account. I spoke to my bank and they say their is no an attempt to purchase anything. Same error for Google Pay, Paypal. My card is working fine with my brother account on Ubisoft. Please help @UbisoftSupport @TheDivisionGame

  • KomplexSanity Peaches Yancy (@KomplexSanity) reported

    @TheDivisionGame @Ubisoft and yall service alway goes down on the last day of events when people have a chance to get more things or they built up stars to go trade in at the events tent at White House home base

  • TechBoi68 Fraser Tucker (@TechBoi68) reported

    @TheDivisionGame contacted playstation support and ubisoft support and no one is able to offer any kind of compensation/refund for the redeye pack issue, any sort of update on what can be done or am I just kinda screwed?

  • DevitaIized Devitalized (@DevitaIized) reported from Clark Bayshore, Michigan

    Just opened 10 summer swarm caches at the same time.... NOT A SINGLE BONUS ITEM I THEM! Drop chances are supposed to be increased? I guess I will tray and open another 30 and hopefully get something. Can we fix this or is it to hard? @TheDivisionGame @Ubisoft

  • JohnRobert00773 𝖇 𝖗 𝖚 𝖝 𝖔 (@JohnRobert00773) reported

    @TheDivisionGame They ended our PVP, the players are stopping playing and you don't fix this glith bug with the mask, reporting the game doesn't work, reporting Ubisoft support doesn't work either @Ubisoft @UbisoftSupport

  • EllisDee789 EllisDee789 (@EllisDee789) reported

    @VxsergioxV @TheDivisionGame @Ubisoft I’ve got the same problem, just contacted Ubi Support, now just have to wait

  • Iza_Mendez_ friendly SHD dog (@Iza_Mendez_) reported

    @BlG_ROCK @TheDivisionGame Nevermaid, several Ubisoft games have servers down lmao.

  • Fasel1991 Agent Fasel ⭕️ (@Fasel1991) reported

    @UbisoftSupport @TheDivisionGame Server issues on ghost recon too on pc

  • SmsElias elias (@SmsElias) reported

    @TheDivisionGame The conflict is full of cheaters, and Ubisoft prefers to lose players rather than fix the problem.

  • asasoo22 Asa Soo (@asasoo22) reported from Kampung Teluk Gadong Kecil, Selangor

    @TheDivisionGame @Ubisoft should buy XAI and Grok APi integration to counter cheater and hacker gamers using cheat tool but to be honest mostlt cheater is come from China,those chinese gamers ruin the entire gaming experience of other gamers, i think the only solution is used AI to counter another AI ok just like The immitation game Enigma machine created by Alan Turing and his team of expert ! need machines vs machines, ttying to play cat and mouse won't solve this problem take a look at Embark DEV they want their game to be zero cheater and hacker so more ppl will start to play their game less ppl play Division 2 i mean this game @ARCRaidersGame 🎮if their game are not hype is very good games ppl will start to shift to other better game that no cheater is allowed yeah !

  • thekonerproject TheKonerProject (@thekonerproject) reported

    @TheDivisionGame Should have just made a purley, next generation The Division Oline (Live-service, MMO like with cross-play) With much higher detail, ans biggest Ubisoft game ever.

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