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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint-Nazaire, Pays de la Loire 1
Istres, Provence-Alpes-Côte d'Azur 1
Angers, Pays de la Loire 1
Figeac, Occitanie 1
London, England 1
Bamberg, Bavaria 1
Puimisson, Occitanie 2
Vernon, Normandy 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 8
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 3
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 3
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • theRNGangryfox
    foxfrompalaven (@theRNGangryfox) reported

    @TheDivisionGame Refund the game and all dlc or fix determined

  • ThaWinston1
    Queefer Sutherland (@ThaWinston1) reported

    @Orkanos @xbikergirl @TheDivisionGame What about the matchmaking? Why do we never get any form of response when bringing up such a glaring issue for new and old returning players that can barely play ANY of your endgame content because we wait an hour for a group for nothing to happen?

  • mangomhf
    MangoMHF (@mangomhf) reported

    @TheDivisionGame @UbisoftSupport After the update the game is freezing before character screen. Is this a known issue? the process .exe is hanging then crashing to desktop.

  • farodog
    dirk tha daring (@farodog) reported

    @TheDivisionGame Yall should fix the activities in the journey burn 10 enemy's just to get 4 burned i burn 4 at the same ti.e and it done work

  • metalrr551
    DeathIsTheBeginning (@metalrr551) reported

    @TheDivisionGame fix the damn audio

  • xbikergirl
    BGG (Biker-Girl Gaming) (@xbikergirl) reported

    @TheDivisionGame @Orkanos i love the *** games, i play div2 almost every day, i have stuck up for the issues with friends and other players, i know you are aware, but please please please fix the audio issues, it is making the experience so bad right now, basically unplayeable 🙏

  • Elfviing
    Elfving (@Elfviing) reported

    @DistressedPie @TheDivisionGame I've not had a problem getting over 30%. Got way over 30% in less than 5 seconds multiple times and it doesnt give progress.

  • theRNGangryfox
    foxfrompalaven (@theRNGangryfox) reported

    @TheDivisionGame Refund the game and all dlc or fix determined

  • angrybeard89
    Angrybeard (@angrybeard89) reported

    @TheDivisionGame I get this bug, whenever I take Quickstep off my character, and swap to the new Exotic handgun you released some months back, I move 20% slower. Any plans to fix this?

  • AlexandreBenqu3
    Alexandre Benquet (@AlexandreBenqu3) reported

    @TheDivisionGame fix the audio please

  • LucianBastier
    Grand General Bastier (@LucianBastier) reported

    @Agentmackem @TheDivisionGame I've had issues with sounds not playing correctly since 2021 and they've only gotten worse since then.

  • tubbyfatman
    karl andrews (@tubbyfatman) reported

    @TheDivisionGame I’ve never know a game to be more broken than this the devs screw something up all the time

  • DeMarsh1003
    DeMarsh1003🍅⛷🎿 ⭕️ |-/ (@DeMarsh1003) reported

    @dzdnconfused_ @Orkanos @TheDivisionGame I have had no issues with the difficulty in the PVE Dark zone. What was your alert level? I found if it’s anything higher than two, you need to be running with a group.

  • MBCloete
    Michael Cloete (@MBCloete) reported

    @TheDivisionGame is currently unplayable with the sound issues. How this update passed QA measures is astounding!

  • killer_sneak
    KillerSneak (@killer_sneak) reported

    @TheDivisionGame @TheDivisionGame some? The latest update renders your “game” unplayable. This should not have been released in any way, shape or form! You know it, the issue has been there since the release of this “game”. That you still have the community backing you is mind blowing tbh!

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