The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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tom-clancys-the-division Hero Image

Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Brandenburg an der Havel, Brandenburg 6
Djelfa, Wilaya de Djelfa 5
Seattle, WA 4
Adelaide, SA 3
City of London, England 3
Summerville, SC 3
Villeneuve-la-Guyard, Bourgogne-Franche-Comté 3
Santafé, Andalucía 3
Manaus, AM 2
Ormskirk, England 2
Berlin, Land Berlin 2
Milton Keynes, England 2
Creagorry, Scotland 2
Bristol, England 2
City of Westminster, England 2
São Paulo, SP 2
Marl, NRW 2
Taboão da Serra, SP 2
Montréal, QC 2
Springfield, IL 2
Zagreb, Grad Zagreb 2
Prague, Hlavní město Praha 2
Brasília, DF 2
Gdańsk, Województwo Pomorskie 2
Washington, D.C., DC 2
Copenhagen, Region Hovedstaden 1
Essen, NRW 1
Caen, Normandie 1
Athens, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SkyeCaster SkyeCaster (@SkyeCaster) reported

    @TheDivisionGame My game still continues to crash when I hover near or over countdown, tested this morning.. makes multi monitor extremely hard when my cursor moves back to my main monitor it’ll go right over countdown.. is there any fix to this? Would really appreciate something.(I’m on PC)

  • eMeNZee Mohd Nizam (@eMeNZee) reported

    @TheDivisionGame Prepare to login this weekend on xbox and ps

  • pointe12 Simon Brown (@pointe12) reported

    @TheDivisionGame sent you a massage go and read it this problem is almost 2 month you I'm thinking of legal action at this point

  • the_real_player darren davies (@the_real_player) reported

    @TheDivisionGame is that it? its always resources and components with you lot, you broke an already broken game, just shut the servers down for good

  • FREEDOM09307473 madBANGORLAD (@FREEDOM09307473) reported

    @TheDivisionGame A few members of my clan haven’t had the compensation cache yet I think it’s a bit strange that some people have and some people haven’t anyone else experienced this problem

  • walter_bourne Walter Bourne (@walter_bourne) reported

    @TheDivisionGame That's all well and good. Thanks. But! when do you plan to fix all the crashing and freezing due to your corrupted code?

  • OGCakebeater Missionary Marv (@OGCakebeater) reported

    @TheDivisionGame When are you gonna fix the DZ issue? I went to NYC before going to the DZ and now it’s telling me to do DZ recon…. So DZ south and west are permanently locked for me.

  • Sughabare Suga Suga 🇨🇦 (@Sughabare) reported

    @TheDivisionGame @UbisoftCanada @UbisoftSupport Any chance of getting the new exotic (Doctor Home) that didn't drop because the inventory was full issue? After a few dozen tries, still hasn't dropped.

  • NetoAtiere Atiere Neto (@NetoAtiere) reported

    @TheDivisionGame @UbiMassive instead, you give these reward boxes, fix the game, there are bugs everywhere, and the game is crashing on the ps5

  • SmoovejAGs SmoovejAGs (@SmoovejAGs) reported

    @DJNYified @TheDivisionGame Especially since I’m now at day 20 of submitting a support ticket where I’ve lost all four characters from my account. The last I’ve heard from Ubisoft support on the issue was 13 days ago. Guess I’ll just miss out since they say they’re extremely busy at present.

  • PickettKyro kyro pickett (@PickettKyro) reported

    @TheDivisionGame But youse still won’t fix the state of pvp 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻 brilliant priceless clueless bunch of idiots

  • PIdl3hanz Paul Counter (Idl3hanz) (@PIdl3hanz) reported

    @NothinButSkillz @TheDivisionGame It was sooooo good. Day 1 player....so I saw all the glitches...still loved. I'm sad d2 is broken right now. Then mw2 3rd person removal. What will I do....ahhh just bought valhalla

  • LaneSmudger72 smudger72 (@LaneSmudger72) reported

    @ItsTomographic They obviously never played @TheDivisionGame the darkzone would have been bad enough but survival in PvP mode would have broken them completely.

  • HarleyBudz keyser soze (@HarleyBudz) reported

    @Daria_General @Intrepid587 @TheDivisionGame Only one cache compo. For all them problems. Thats not enough would of preferred 5 expertise lvls instead.

  • SkyeCaster SkyeCaster (@SkyeCaster) reported

    @TheDivisionGame I'll Just Post again, since it doesn't seem like those who created the game and messed it up themselves want to help a fellow supporter out. I've completely deleted Ubisoft and uninstalled and verified the game several times, every single outcome is Instant crash near Countdown🤬

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