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The Division 2

The Division 2 Outage Map

The map below depicts the most recent cities worldwide where The Division 2 users have reported problems and outages. If you are having an issue with The Division 2, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

The Division 2 users affected:

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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 11
Trans-en-Provence, Provence-Alpes-Côte d'Azur 1
Cachoeiro de Itapemirim, ES 1
Ashford, England 2
Roanne, Auvergne-Rhône-Alpes 2
City of London, England 1
Lübben, Brandenburg 1
La Londe-les-Maures, Provence-Alpes-Côte d'Azur 1
Lille, Hauts-de-France 4
Marseille, Provence-Alpes-Côte d'Azur 2
Derby, KS 1
Mions, Auvergne-Rhône-Alpes 1
Serra, ES 1
Orthez, Nouvelle-Aquitaine 1
Herstal, Wallonia 1
Laghouat, Laghouat 4
Wirral, England 1
Fargo, ND 1
Leipzig, Saxony 1
Dublin, Leinster 1
Nantes, Pays de la Loire 1
Nevers, Bourgogne-Franche-Comté 1
Eisenach, Thuringia 1
Hamburg, HH 1
Arrondissement de Charleroi, Wallonia 1
Rugby, England 1
Chrudim, Pardubický 1
Braunschweig, Lower Saxony 1
Brussels, Brussels Capital 3
Santos, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

The Division 2 Issues Reports

Latest outage, problems and issue reports in social media:

  • the6thlineman
    💎JPJOwns💎 (@the6thlineman) reported

    @WatchNAS @TheDivisionGame The only issue for me has been lmgs. Everything else has sound in terms of weapons. My issue was not hearing footsteps, notifications etc

  • WHITE_RABBIT732
    white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported

    @TheDivisionGame fix the audio fix the audio fix the audio fix the audio fix the audio fix the audio fix the audio you are bad developers fix the audio fix the audio fix the audio fix the audio fix the audio fix the audio fix the audio fix the audio

  • killer_sneak
    KillerSneak (@killer_sneak) reported

    @_MaxiTB @TheDivisionGame Same stopped playing years ago because of this sound issue, as it’s simply annoying and shouldn’t be a thing to start with. Now after years I come back to a game that has managed to make the bug/issue even worse than on itself is quite an accomplishment.

  • AlexandreBenqu3
    Alexandre Benquet (@AlexandreBenqu3) reported

    @TheDivisionGame fix the audio please

  • angrybeard89
    Angrybeard (@angrybeard89) reported

    @TheDivisionGame I get this bug, whenever I take Quickstep off my character, and swap to the new Exotic handgun you released some months back, I move 20% slower. Any plans to fix this?

  • bladeruin8295
    LJBon 🏳️‍⚧️ (@bladeruin8295) reported

    @TheDivisionGame Hey. Maybes instead of this you could fix the ******* audio issues that have carried over into this season.

  • ThaWinston1
    Queefer Sutherland (@ThaWinston1) reported

    @Orkanos @xbikergirl @TheDivisionGame What about the matchmaking? Why do we never get any form of response when bringing up such a glaring issue for new and old returning players that can barely play ANY of your endgame content because we wait an hour for a group for nothing to happen?

  • henroc27
    henry (@henroc27) reported

    @TheDivisionGame @UbisoftSupport please.. please strongly address the weapon audio issues within the game. It be like this for months now .

  • theRNGangryfox
    foxfrompalaven (@theRNGangryfox) reported

    @TheDivisionGame Refund the game and all dlc or fix determined

  • Slick_MF_willie
    Bill Sheppard (@Slick_MF_willie) reported

    @TheDivisionGame Hey any chance to look at constant crash to black screen and erratic frame rates in the steam deck since the most recent update adding easy cheat?

  • _MaxiTB
    MaxiTB (@_MaxiTB) reported

    @TheDivisionGame Listen, your audio stack is crap, there's no way to sugarcoat this. It's busted. It's broken. It was the reason why I stopped playing the game years ago and coming back it's still in this "state". This doesn't need a bugfix, rip that thing out, make it from scratch.

  • mangomhf
    MangoMHF (@mangomhf) reported

    @TheDivisionGame @UbisoftSupport After the update the game is freezing before character screen. Is this a known issue? the process .exe is hanging then crashing to desktop.

  • BlackoutBS1
    Blackout (@BlackoutBS1) reported

    @TheDivisionGame After hours and hours of grind, to get Experise 30 and endless farm for proto, to finish my build, is hearbroken open the game after patch and seeing Determined not working anymore. I simply closed the game and uninstalled it.

  • Hero361_Gaming
    Hero361/Nick (@Hero361_Gaming) reported

    Stream today has been canceled, @TheDivisionGame 's EAC has completely died on me, the proposed fix for it doesnt even let me open the runcmd window to try and run a repair, the only other ways to get into the bloody game is to either reinstall the ENTIRE GAME or get it on ps5

  • NoMockery
    Mock (@NoMockery) reported

    @TheDivisionGame Not only audio issues but the graphics be messing up. I rather have audio issues than graphics messing up. I should not have to reset my game everytime the graphics mess up. I can take my headphones off when the sound is messing up, but I can't take my eyes off for the graphics

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