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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of The Division 2 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Division 2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Division 2 users through our website.
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Sign in (66%)
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Online Play (22%)
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Glitches (7%)
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Game Crash (4%)
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Matchmaking (%)
Live Outage Map
The most recent The Division 2 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Elk Grove |
Sign in | |
 South Shields |
Sign in | |
 Northeim |
Sign in | |
 Město Albrechtice |
Game Crash | |
 Paris |
Glitches | |
| Mansfield |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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Farh{A}n
(@fellix14x) reported
@TheDivisionGame I'm having an issue in which the game always gets disconnected (DELTA-03). I need an immediate response right now. Playing on PC platform, Australia server.
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stan
(@stan_stan7777) reported
@UbisoftSupport @TheDivisionGame Hello my user name is Royalpriest79 my main character is missing any news on a fix
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Brent Avery
(@brent_avery) reported
@UbisoftSupport @TheDivisionGame Ubisoft, Are you any closer to fixing the character break from the last so called update? Players getting delta screens, paused 9% loading screen, players using a new invisibilty glitch and people not having main character to select. You tried to fix 3 things and created a more.
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Thomas Payne
(@ThomasP43870705) reported
@UbisoftSupport @TheDivisionGame Are you working on a fix for the invisible glitch to ??????!!!!!!!!
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Jeff
(@Jeffturbo601) reported
@UbisoftSupport @TheDivisionGame Any updates on a fix? I have about 3000 hours in my main character and don’t want to risk the loss but want to play badly.
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Malith Nicola Wimanna
(@MalithOfficial) reported
@UbisoftSupport @TheDivisionGame my session is not working for the pass 2 days no fix or anything and doesn't show my progression Playstation 4 PSN : Dragonide_lk
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Agent-Stone-Mrl2
(@GingerMrl2) reported
@Maverick__CW @TheDivisionGame @yannickbch Do the log in until they fix it dude
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☣ SHD Agent Ryan ⭕️
(@iSniperzHD) reported
Funny how @TheDivisionGame cannot fix they own game where people lost they characters that people stuck in endless loading loop of 9% same for me, so many bugs in that game funny how things gets fixed & open up with new bugs that they cannot fix how embarrassing this is.
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terry beaushaw
(@terry2279) reported
@TheDivisionGame can you fix the damn game this is going on day number 2 and it’s ridiculous
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P
(@squishh72) reported
@UbisoftSupport @TheDivisionGame We’re on day 2 with no ETA. Which means your dev team is no closer to resolving the issue from when it was initially discovered. Roll back. Fix the issue on your time, not the communities time. Also for the love of god create a PTR to test this stuff before you roll out.
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ShoelessGhost
(@GhostShoeless) reported
@UbisoftSupport @TheDivisionGame Is this crap getting fixed soon? My friend just had a 2nd character disappear today. I joined him on a mission, he was invisible, so he logged out and went to sign back in and that character was gone. You guys really need to fix stuff without breaking other stuff.
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PaulCawkie🇯🇵
(@PCawkie) reported
@TheDivisionGame Is this also going to fix the 3 day loading time on ps5?
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Renz sebastian
(@Crownedsav) reported
@UbisoftSupport @TheDivisionGame day 2 without and update and fix and I've been told that there is a new invisible glitch in the dark zone
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Jorge R.
(@JorgeRamrezHer9) reported
@UbisoftSupport @TheDivisionGame After update I can’t login to the game. I have been trying for 2 days.
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Zach
(@igobytempur) reported
@UbisoftSupport @TheDivisionGame so y’all just not going to fix the game it’s been 3 days…for all this going on drop a couple exotic caches in all of our stash boxes when ever y’all decide to fix your game so we can actually enjoy the event that’s going to be over by the time we get the chance to play.
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Kelly Hammond
(@KellyHa55676113) reported
@UbisoftSupport @TheDivisionGame Username dirtynutz007 on ps4 still broken. Waiting on further info.
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Faisal
(@s66u_faisal) reported
from
Al Jubayl, Al Minţaqah ash Sharqīyah
@TheDivisionGame Gentlemen is there any issue with the server, the screen taking long time loading ..
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Bryan Jones
(@TI3VOM1) reported
@UbisoftSupport @TheDivisionGame And there it is. Everything was fine, but you window lickers feel that you have to cater to the crybaby PvP pukes, and what happens? 4 characters and I can't log on with any of them. You guys would f@&k up a ********* in a waterbed.....FIX IT AND QUIT BREAKING SH!T...
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osama mussad
(@OsamaMussd85) reported
@UbisoftSupport @TheDivisionGame Where are you guys, why haven't the malfunctions been fixed yet, or did you fail to find the problem?
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كوم
(@7fWVomXSVfacpGz) reported
@JaydenRodger3 @TheDivisionGame I have the same problem
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Dustin Gray
(@dusting502) reported
@TheDivisionGame and now my character is gone. Played always today and some yesterday with no problem. Today after I took a break it's gone. Please fix this game that we all enjoy.
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Bruce Walker
(@BruceWalker1234) reported
@UbisoftSupport @TheDivisionGame Any word yet on this issue? I'm off work and planned on playing all day. Let me know please thanks
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SpudPieSte(vens)
(@GogoplataFTW) reported
@UbisoftSupport @TheDivisionGame My Agent has disappeared as of last night? I have been playing the last 2 days since this rogue maintenance effort, but last night I had to restart my router, and when I came back online 5 minutes later my Agent has gone. Any news on the fix yet?
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Brian Ross
(@brianflstate) reported
Rumors are starting to swirl that @TheDivisionGame is permanently broken with corrupted data. Its been over 24 hours now and no fix, or plan on when it will be fixed. Characters won't load. This is a the last straw for a lot of @Ubisoft players.
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Alex Heath
(@Sonic7870) reported
@UbisoftSupport @TheDivisionGame Stuck on 9% loading screen on Xbox one. Also noticed one character missing on login but still can access only accessible agent available is in NY
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Gustavo Cabrera
(@ennio1976) reported
@UbisoftSupport @TheDivisionGame I have problems on my character too? Stop on 9% charging. What can i do. My nick GG131976.
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boomeron4
(@boomeron4) reported
@Agent_Mab @UbiMassive @TheDivisionGame And when the game is broken by the devs?
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Trizz_LPK
(@BEAST_FTD) reported
@UbisoftSupport @TheDivisionGame I HIGHLY RECOMMEND THAT NO ONE ATTEMPT TO PLAY UNTIL THIS ISSUE IS RESOLVED. DO NOT RISK IT!!!!!
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James Gaughran
(@FragrantQueefs) reported
@TheDivisionGame when will you be fixing the missing character glitch as I've lost my main and don't want to start again
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Hadders5228
(@hadders5228) reported
@TheDivisionGame I try loading into a game after the recent update and my % keeps getting stuck on 9.. please fix this??