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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of The Division 2 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Division 2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Division 2 users through our website.
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Sign in (62%)
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Online Play (31%)
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Glitches (4%)
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Game Crash (2%)
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Matchmaking (1%)
Live Outage Map
The most recent The Division 2 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle |
Sign in | |
| Philadelphia |
Sign in | |
 Velen |
Sign in | |
| New York City |
Online Play | |
 Carrières-sur-Seine |
Sign in | |
| Lyon |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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meanz33
(@meanz33) reported
@TheDivisionGame Can’t wait for the unscheduled 3 hour downtime to fix this
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AZTEK Paintball
(@aztek26926785) reported
@TheDivisionGame For those of you who have a character LOCKED... I had the same issue... I just had to go to the game ADD-ON and click INSTALL, on the expansion (it took 0.5 sec) and it worked
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Palle!
(@Palle_Hoffstein) reported
@TonyHinds @TheDivisionGame @yannickbch Thank you. It's been effecting all Division 2 players and some other Ubi games. Some sort of widespread outage. Folks are looking into it.
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Bob Kowalsky
(@Bob_Kowalsky) reported
@TheDivisionGame every time their clothing designs leave much to be desired, where was the ingenuity that was before and why they still haven't fixed the dz glitch
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Andrew Catherell
(@AdditiveAndy) reported
@TheDivisionGame Can you imagine everyone who had spent £15 to get premium credits and a yellow and black track suit, for all of the credits and textiles to suddenly disappear. Imagine the shock on my face! Or are your Blue team really busy right now working on a detection issue? Is it a hack?
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Lars Schumm
(@LarsSchumm) reported
@TheronAlvord @xBillTheGamer @TheDivisionGame Exactly the same problem here :-( And all premium credits are gone :-(
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Pedro Lizardo
(@PedroLizardo) reported
@montrollaquist @hunter21060 @TheDivisionGame I have the same problem … all my textiles and premium credits are 0 now … I have all the apparel items and the game say I dont however they are all on my apparel …
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Timm Hood
(@TimmHood) reported
@TheDivisionGame Keys are broken.
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Tracy
(@unknownmerc) reported
@TheDivisionGame how about acknowledging the problem where you lost everybody's premium outfits and currency???
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RGH
(@RGHRaven67) reported
@TheDivisionGame uhh, all my textiles and apparel progression are gone missing suddenly… known issue?
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Jamari Glover
(@JamariGlover) reported
@TheDivisionGame We need more time on the appeal event when ya fix it
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Owner
(@accerack) reported
@TheDivisionGame Fix your game; it won’t let me log in saying I don’t own warlords of NY….stop everything and FIX YOUE GAME!
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CharlesNxtGen
(@CharlesNxtGen) reported
@TheDivisionGame Lost my 50 Premium Credits and my season apparel keys this game is so broken and beyond fixing, just a matter of time before we login and all are builds, gears, skills is reset
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Bikegirl
(@Bikegirl5885725) reported
@TheDivisionGame Just a heads-up, it seems to be happening in Rocksmith + aswell I heard from others. Don't really want to login myself to check.....
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GGM
(@GamersGoldMine_) reported
News on TheDivisionGame!!: We're heard reports that some players are experiencing issues accessing content in The Division 2. The team is aware of this, and it is currently being investigated. We apologize for the inconvenience and advise players to relaunch the game if thi…
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snowman
(@snowman8_8_8_8) reported
@TheDivisionGame Broken game
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TKO44BLN
(@TKO44BLN) reported
@TheDivisionGame Xbox , Same Problem
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jinnobii
(@JinnObii) reported
@TheDivisionGame Lost all SHD Paragon apparel cashes and standard apparel cashes I've collected since I started playing the game 2 years ago. Hope you're gonna fix this and reinstate everything that's been lost.
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Tracy
(@unknownmerc) reported
@TheDivisionGame relaunch does nothing, this is a problem on your end
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Tyler Halsey
(@thalseymusic33) reported
@TheDivisionGame Why not try fixing the invisibility glitch where the agents character is stuck in the door and and is somewhere else completely shooting you minute back? That’d be great.
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Steffi Thompson🏴 🇵🇸
(@SteffiThompson) reported
@TheDivisionGame anybody else having this problem? All my apparel cache keys and outfits have reset to zero, even though the apparel items are there for me to use, also no keys of any description are coming in.
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Ironwill Games
(@Ironwill_G) reported
@TheDivisionGame Ok does anyone else’s also having problems with the apparel caches?! Now not only do they not show the keys, they also down show any caches at all and the textiles. I’m on PS4 and I’m wondering if this needs a fix again. And yes I’ve turn off and reentered the game completely. 🙃
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darthben410
(@benfrost410) reported
@TheDivisionGame fix your game and put out pvp content
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EF3CD
(@EF3CD_) reported
@TheDivisionGame same here. lost all my keys including premium credits. im assuming there won´t be an eMeRgEnCy mAiNtEnAnCe as this issue is not in favor of the player.
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Timm Hood
(@TimmHood) reported
@JouniPeltoniemi @TheDivisionGame Same. Keys are broken. Won’t give me me keys even after it’s says I earned them after leveling up. They broke something else. What a surprise
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Never Say Kekko Until You’ve Seen Nikko
(@Nickkholodeon) reported
@TheDivisionGame Textiles are at zero like everything else. Apparel Tab has a exclamation point. 0/27 SHD Paragon states, but I have 22/27 pieces collected already before I logged out. Please fix asap!
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JEJE
(@djedrake67) reported
@TheDivisionGame @UbisoftSupport reactive for pve but for pvp still nothing despite the many glitch
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Michael Buckley 🇬🇧
(@bucko41) reported
@thalseymusic33 @TheDivisionGame They are looking into it. Check out the known issues 'trello board'
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giovanni robledo
(@GioTukimonster) reported
@ChefConstantine @TheDivisionGame No Bro It's a full error if you get More keys those are missing too
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N1g3r1an Pr1nc3
(@NPr1nc3) reported
@xEvoAlpha @takeshikitano3 @TheDivisionGame Wait until the apparel event comes out then they'll just steal it back from you, problem solved