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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of The Division 2 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Division 2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Division 2 users through our website.
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Sign in (63%)
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Online Play (26%)
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Glitches (7%)
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Game Crash (4%)
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Matchmaking (%)
Live Outage Map
The most recent The Division 2 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vught |
Sign in | |
 Brooklyn |
Sign in | |
 Savigné-l’Évêque |
Game Crash | |
| Coursan |
Glitches | |
| Loos |
Sign in | |
 Montréal |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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jeff
(@jeff63217693) reported
@TheDivisionGame Tried that still no good and now it is saying I have no apparel items and no keys very annoying and disappointing to see this great game being plague with so many issues 😔
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JEJE
(@djedrake67) reported
@TheDivisionGame @UbisoftSupport reactive for pve but for pvp still nothing despite the many glitch
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N1g3r1an Pr1nc3
(@NPr1nc3) reported
@xEvoAlpha @takeshikitano3 @TheDivisionGame Wait until the apparel event comes out then they'll just steal it back from you, problem solved
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Pete Castiglione
(@_castiglione1) reported
@UbisoftSupport @TheDivisionGame I earned a key while glitch was active did not get it back need it restored
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Palle!
(@Palle_Hoffstein) reported
@TonyHinds @TheDivisionGame @yannickbch Thank you. It's been effecting all Division 2 players and some other Ubi games. Some sort of widespread outage. Folks are looking into it.
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David Montes
(@montesvd) reported
@TheDivisionGame Ohhh come on guys, problems, more problems and much more problems😠
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Andrew Catherell
(@AdditiveAndy) reported
@TheDivisionGame Can you imagine everyone who had spent £15 to get premium credits and a yellow and black track suit, for all of the credits and textiles to suddenly disappear. Imagine the shock on my face! Or are your Blue team really busy right now working on a detection issue? Is it a hack?
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Stephen Olmsted
(@StephenMaxO79) reported
@TheDivisionGame I am not having the problem of not being able to access premium credits, I am being told I no longer have access to the game itself.
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TheDivisionWeekly.com
(@Division_Weekly) reported
@TheDivisionGame Why don't you guys take the game offline for emergency maintenance? This will further prevent issues if you have to do some sort of rollback before the issue started this afternoon.
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jinnobii
(@JinnObii) reported
@TheDivisionGame Lost all SHD Paragon apparel cashes and standard apparel cashes I've collected since I started playing the game 2 years ago. Hope you're gonna fix this and reinstate everything that's been lost.
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Jason B
(@JasonB52161134) reported
@TheDivisionGame And all my apparel from previous events are now locked up. Says I have to aquire them again or buy them. All that grinding...just gone now? Yall need to fix this now. Where's the emergency patch at?
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meanz33
(@meanz33) reported
@TheDivisionGame Can’t wait for the unscheduled 3 hour downtime to fix this
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Tracy
(@unknownmerc) reported
@TheDivisionGame relaunch does nothing, this is a problem on your end
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Jason B
(@JasonB52161134) reported
@TheDivisionGame Lost all my premium credits and textiles. 3000 and 16,000. At what point do you guys start making up for this ****? I spent real money buying your one time offer. Now its just gone? What is your problem? Seriously? How do we keep supporting this? Please answer? We need one.
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Matfly265/Hugo 🎮
(@HugoMatildeG) reported
@TheDivisionGame -A free weapon glitch: 5 hours solved -Actualization errors & deleted items: 1 Month 🤦🤦🤦🤦🤦🤦🤦
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Ghaleon
(@Ghaleon_) reported
@TheDivisionGame is this why I lost all my I lost all of my apparel event cache keys ? I only had seven to go please fix asap I don't have time to refarm them again before the end of the event
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Beremy Jaynes
(@jeremywestside) reported
@TheDivisionGame I’m With the crowd here - lost hundreds of apparel caches and all paragon caches. Need a hot fix (like the quick time to action on the stage left gun vendor bug). #tux
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Jamari Glover
(@JamariGlover) reported
@TheDivisionGame We need more time on the appeal event when ya fix it
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AZTEK Paintball
(@aztek26926785) reported
@TheDivisionGame For those of you who have a character LOCKED... I had the same issue... I just had to go to the game ADD-ON and click INSTALL, on the expansion (it took 0.5 sec) and it worked
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Lars Schumm
(@LarsSchumm) reported
@TheronAlvord @xBillTheGamer @TheDivisionGame Exactly the same problem here :-( And all premium credits are gone :-(
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Pedro Lizardo
(@PedroLizardo) reported
@montrollaquist @hunter21060 @TheDivisionGame I have the same problem … all my textiles and premium credits are 0 now … I have all the apparel items and the game say I dont however they are all on my apparel …
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EF3CD
(@EF3CD_) reported
@TheDivisionGame same here. lost all my keys including premium credits. im assuming there won´t be an eMeRgEnCy mAiNtEnAnCe as this issue is not in favor of the player.
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Jay Kar
(@Jkar275) reported
@TheDivisionGame Is this problem affecting all platforms or only Xbox & PC?
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giovanni robledo
(@GioTukimonster) reported
@ChefConstantine @TheDivisionGame No Bro It's a full error if you get More keys those are missing too
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GGM
(@GamersGoldMine_) reported
News on TheDivisionGame!!: We're heard reports that some players are experiencing issues accessing content in The Division 2. The team is aware of this, and it is currently being investigated. We apologize for the inconvenience and advise players to relaunch the game if thi…
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Michael Buckley 🇬🇧
(@bucko41) reported
@thalseymusic33 @TheDivisionGame They are looking into it. Check out the known issues 'trello board'
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Bikegirl
(@Bikegirl5885725) reported
@TheDivisionGame Just a heads-up, it seems to be happening in Rocksmith + aswell I heard from others. Don't really want to login myself to check.....
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CharlesNxtGen
(@CharlesNxtGen) reported
@TheDivisionGame Lost my 50 Premium Credits and my season apparel keys this game is so broken and beyond fixing, just a matter of time before we login and all are builds, gears, skills is reset
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Jason B
(@JasonB52161134) reported
@TheDivisionGame Let's see how fast they fix the premium/textile issue. People only dropped real time and money on that ****. Where's the "emergency patch" at now? Playing your game is like a bad joke on the community smh
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Jamari Glover
(@JamariGlover) reported
@Kp4La @TheDivisionGame Just don't do the rest wait till they fix it