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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of The Division 2 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Division 2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Division 2 users through our website.
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Sign in (68%)
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Online Play (23%)
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Glitches (6%)
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Game Crash (3%)
Live Outage Map
The most recent The Division 2 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Lorenzo |
Sign in | |
 Cwmbran |
Game Crash | |
| Malvern |
Sign in | |
| Denham Springs |
Online Play | |
| Sioux City |
Sign in | |
 Manaus |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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Takeshi Kibagami
(@TKibagami) reported
@mackemsrule @TheDivisionGame you are not alone here. I have seen a bunch of players complaining about this and I have seen it first hand with 2 of my teammates. This issue needs to be sorted.
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Ross Fleming
(@Flemo1874) reported
@TheDivisionGame @MarkHal38033303 @Kp4La This has been happening since 16.1 I have to hard reset the game every time to get mine to show up simple log out and log in doesn't solve the problem
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Julio Lopez
(@JulioLopez1225) reported
@TheDivisionGame @Kp4La I’m having the same problem no keys, logged out and back in and nothing.
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Flipper
(@Crofna) reported
@TheDivisionGame @Palle_Hoffstein @Daria_General guys, just to report a problem with apparel event keys. It says I've got one after 4 levels as I should, but there is none.
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popa mihai marian
(@mihai_jesus) reported
@Kp4La @TheDivisionGame Are you playing stupid or are you stupid receipts for the hours the people complaining about the state of the game??? Where are they??? Also while you at it getting those receipts can you talk to the division people to fix the issue with not getting keys for the apparel event???
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Lenny Bar
(@Blastyfroggy) reported
@TheDivisionGame WTF!!! You have put 10% explosive resistance on my closer chest L20...i was 12% crit on it. You have broken my chest....i can't remove this stat...
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david
(@Lost_Saiyan) reported
@elf_mz @TheDivisionGame Under investigation actually means: We have no idea how to fix it or we don't want players to be too powerful. Take your pick
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Mircea Lucian
(@mircea78) reported
@TheDivisionGame The loot box it's broken,it's not giving anything every 4 levels as it should,i've tried twice with the same result for the last hour or so,you might wanna look into that!
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Rice
(@xXRICEOMATICXx) reported
@TheDivisionGame gotten like 4-5 keys so far but it’s not giving it to me. Log in log out doesn’t work so please stop pretending that, that actually fixes the issue because it doesn’t. Kinda feel like this is purposely done to get ppl to spend $$-
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Jason B
(@JasonB52161134) reported
@TheDivisionGame So you messed up everybody's game with the last update and all you did was release an apparel event to rectify it? Seriously? Is it that hard to grant supply caches or materials? No cares about clothes, I mean we do lol, but not when the whole dz is invisible or picaros is broken
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Mircea Lucian
(@mircea78) reported
@Brujo5 @TheDivisionGame Same problem on my Series X...
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ELF
(@elf_mz) reported
@TheDivisionGame Thank you, I checked Trello but it seems a lot of items are missing and wasn’t updated. I thought you had abandoned it. Hermano perfect overclock also not working
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NamorSubmariner
(@NamorSub) reported
@TheDivisionGame Both Apparel normal and event box keys do not show whenntgey are collected. This has been happening sin TU16. The suddenly you get 4 keys to appear. Please fix. Platform PS.
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FatSauusage
(@FSauusage) reported
@Sughabare @Dante8016 @TheDivisionGame The fix some players do is they restart the game. Worked for me on pc. Annoying though so i'll wait it out before they fixed it
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Suga Suga 🇨🇦
(@Sughabare) reported
@vgbati69 @TheDivisionGame Only if you don't mind all the issues that are presently plaguing the game. Can't break down items, can't add the new weapon talent to any of the guns, missing apparel keys to name a few.
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𝕭𝖊𝖗𝖘𝖊𝖗𝖐𝖊𝖗
(@BERSERKER_187) reported
@danzone81 @TheDivisionGame Same here ,broken event
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Mircea Lucian
(@mircea78) reported
@mackemsrule @TheDivisionGame I got the same problem...and it's the first time I'm encountering it contrary to what the others are saying,I'm playng on XBL and Series X if it counts for anything.
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AttilaWSH
(@AttilaWSH) reported
@mircea78 @Big_BProd @TheDivisionGame Logout, login that will fix it
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Mircea Lucian
(@mircea78) reported
@EVPResearch @TheDivisionGame I've just tried logging in and out and it's not working for me neither,I'm on XBL if that counts for anything.
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Mircea Lucian
(@mircea78) reported
@Big_BProd @TheDivisionGame You should get one every 4 levels and they are not that hard to do with 3-4 directives activated and with the world set at challenging at least...the problem right now it's that you don't get any keys due to an annoying bug,hopefully it'll get fixed soon.
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IIEpsi
(@IiEpsi) reported
@Daria_General @randomdivplayer @TheDivisionGame On second thought, you shouldn't fix them! Since no one is playing your game, your lack of commitment and professionalism has caused us to abandon the game! thanks for absolutely nothing!
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Powreful
(@judalillight671) reported
@TheDivisionGame @elf_mz It’s not. Please don’t lie to us. You fixed the busy bee which is a much harder issue yet the easy ability to enable a red attribute hasn’t been done yet
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GGM
(@GamersGoldMine_) reported
News on TheDivisionGame!!: @MarkHal38033303 @Kp4La Please try to log out and back, that should solve the problem. #gaming #knowledge #update
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Jason B
(@JasonB52161134) reported
@TheDivisionGame Why can't you fix that stuff? Most times apparel events are delayed too lol. The hell??????
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C0ntrol3dkaos
(@C0ntrol3dkaos) reported
@Daria_General @randomdivplayer @TheDivisionGame Thats the issue...THESE ARE KILLING player experience. Why are they not number 1 priority? It makes NO SENSE
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Mr M.
(@nonozerobo59) reported
@STARCHILD_DEMON @TheDivisionGame Same issue here !!!
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Anselmo
(@Alph4Vill3) reported
@TheDivisionGame Must be an issue since today's update and active apparel event. I've played leveling up SHD and received 2 cases keys but I can't use them because they don't appear to open event apparel cases
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.
(@estebanjudoka) reported
@TheDivisionGame no fix to the picaros holster core, no compensation for the materials lost on the bussy little be donation flock, even when the devs said to donate to the wrong one. So dissapointed
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david
(@Lost_Saiyan) reported
@TheDivisionGame Isn't it funny how the free keys are broken but the paying for keys is working just fine. If it was the other way around there would be a hot fix out today to fix that.
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nounounou
(@Nounew887) reported
@TheDivisionGame @PoopyPants75 Then fix it