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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Problems in the last 24 hours
The graph below depicts the number of The Division 2 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Division 2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Division 2 users through our website.
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Sign in (67%)
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Online Play (24%)
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Glitches (6%)
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Game Crash (3%)
Live Outage Map
The most recent The Division 2 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Game Crash | ||
| Online Play | ||
| Online Play | ||
| Online Play | ||
| Online Play |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Czewski
(@GokiHizama) reported
@TheDivisionGame OK now how about turning the servers back on? Went from crashing to not even being able to connect so yeah I guess your right you fixed the crashing problem. Can't crash if you don't connect at all.
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Falcão
(@Falcao_Br4nco) reported
@TheDivisionGame @UbisoftSupport my problem persist
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Yzumi ****
(@NET_SOUL) reported
@TheDivisionGame UBI's communication with TD2 customers and community in the meantime was sub-standard! For this alone UBI should have apologized more than for the TD2 crash.Your "customers are king" not you!
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MightyXeratul
(@TurboLp) reported
@Abbas_iraqy @TheDivisionGame You could say the game is still empty. It has like 2.5k monthly online players. Heh all it took is a huge banwave that banned few glitch abusers and a lot of innocent players. (I wasnt among them but it still pissed me so i also uninstalled)
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AstroZombieCat
(@Astrozombiecat) reported
@TheDivisionGame @Neuroisdelish Now on to the next thing. Crashing while streaming, Which has been an issue for the past few months. I just tried.. 3 mins into the test, it closed as its done for some time now.
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Luciano Gomes
(@koranum_king) reported
@TheDivisionGame Now you guys need to fix the npcs damage
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MrPvE
(@Da3LeggedFreak) reported
@TheDivisionGame Ok but now on ps4 I keep getting huge lag spikes that get me kicked off game to the main screen where it says to check my internet service. It's the only game that does it (4x in less than 45 minutes). Getting kicked at the boss on a legendary mission is no fun.
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vac9181
(@vac9181) reported
@Ubisoft @Ubisoft_UK @TheDivisionGame soooo eta on pc fix ??
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Tom L. Nilsen
(@tomlnils1) reported
@TheDivisionGame This is not good enough! Thank you for your patience? What about supplying us with some new skins for free or something. This took way to long and you did not keep us informed. Not happy about the way you treat us and how the game has been lately (to much trouble).
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,\\ost \\'anted
(@CrookByDaBook4) reported
@TheDivisionGame Since yesterday? Lol the game will drop me randomly and the launcher will crash also only for this game tho
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christopher j gidcumb
(@gidcumb_j) reported
@UbisoftSupport @TheDivisionGame just lips service if you dont roll it back so i can play
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Nufone Whodis
(@SadClownProgram) reported
@AbO___SaM @TheDivisionGame The problem only started yesterday you brown donkey
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Obi ⭕
(@obiadekanobi) reported
@TheDivisionGame Good work 👍 but this needs to change going forward please! The star wars fans won't be so forgiving... You need to change how you operate, because after two games that were broken messes it can't go on as it is Please do better 🙏
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Stephanus Salomo
(@SalomoStephanus) reported
@TheDivisionGame whats the problem was? could you tell me what you fix?
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Devil King
(@DevilKi84072830) reported
@UbisoftSupport @TheDivisionGame game crash wTh u wanna compelte mission. when i try to play its crash again and again plz help
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Twist3dM1nd
(@SanitariumPr) reported
Hey @UbisoftSupport and @TheDivisionGame we got anything on the fix? This time I was able to get from one settlement to another and crashed
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Maybe Mike D
(@MDoying) reported
@LtBuzzLitebeer @TheDivisionGame @UbisoftSupport Totally thought this was my PC. I was having the same issue while playing AC Valhalla.
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matty sunshine
(@mattysunshine_) reported
@UbisoftSupport @TheDivisionGame Because of these issues I had to hop on my Xbox this morning because I finally had the opportunity to beat the Faye Lau manhunt. What an utter disappointment that was. Tried logging back on my PC and it ran for 10 minutes before freezing again. Cool cool cool 😑
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MrPvE
(@Da3LeggedFreak) reported
@daynight96 @TheDivisionGame Not really being that the PS4 keeps giving out blue screens and that problem has never been solved and now after the PC fix PS4 servers are kicking players out randomly
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funky0308
(@funky0308_GH) reported
@obiadekanobi @TheDivisionGame Well said, communication just has to be better. Problems will occur, that's normal but we deserve to be informed what's happening.
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PsYnAnOtIc
(@PsYnAnOtIc1) reported
@UbisoftSupport @TheDivisionGame You guys are a serious bunch of *****. Pretending to be game producers but cannot even debug your own effups in days worth of time. I seriously hope you get sued into oblivion for charging for a game or service that does not work at all. Oh wait...the team is getting sued already
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HeyItsBusiness
(@HeyItsBusiness) reported
@TheDivisionGame Thanks for the update. This PC crash issue is a prime reason why cross save should be prioritized. Thanks for extending the Golden Bullet event too, that was a good move!
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Rodri.Gallego
(@RodriGallego3) reported
@UbisoftSupport @TheDivisionGame Thank you Ubisoft, you broke the game with the new update and still keeps crashing every 10 minutes. The GE is still on, today in day 2. So, what are you doing? how is that the crash is not fix yet? So how long is going to take and how many days of the GE are we gonna lose?
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Okrok
(@OliverKrok) reported
@UbisoftSupport @TheDivisionGame Some news to share? Silence means worse customer support. How can it be to release an update and after that the studio has no idea how to fix it? Lol.
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MOISES
(@MOISESFE11) reported
@UbisoftSupport @TheDivisionGame How many days you guys going to take to solve the problem?
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PayThePiper
(@PayThePiper247) reported
@TheDivisionGame One problem it's not fixed. Just literally crashed 5mins after starting the game.
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Eric Clark
(@EricClark) reported
@TheDivisionGame Folks, it was more than likely (unconfirmed) due to Ubisoft Connect. Some players reported seeing a crash related to Ubisoft Connect attempting to update achievements. If this was because of Ubisoft Connect, don't blame Massive this time, blame Ubisoft.
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itsthatKiddo on VR
(@itsthatKiddoVR) reported
@TheDivisionGame Waaaaay, Ignore all the hated comments from people. Stuff breaks and give it time you fix it.
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Pierruno
(@PierrunoYT) reported
@UbisoftSupport @TheDivisionGame Please fix it asap
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Noxious
(@ChronicSmash) reported
@UbisoftSupport @TheDivisionGame Fix your game. How must we complete the season quests if we cant log into the ******* game.