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Tom Clancy's The Division 2 is an online-only open world third-person shooter video game developed by Ubisoft Massive and published by Ubisoft, with assistance from Red Storm Entertainment, for Microsoft Windows, PlayStation 4 and Xbox One.
Problems in the last 24 hours
The graph below depicts the number of The Division 2 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at The Division 2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by The Division 2 users through our website.
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Sign in (67%)
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Online Play (23%)
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Glitches (6%)
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Game Crash (4%)
Live Outage Map
The most recent The Division 2 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Game Crash | ||
| Online Play | ||
| Glitches | ||
| Online Play | ||
| Online Play | ||
| Game Crash |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
The Division 2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dan #TeamKratos 🎮
(@DannyEickhoff) reported
@TheDivisionGame So we can't use the waveform? Till the fix gets deployed? Damn.
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Trizz_LPK
(@BEAST_FTD) reported
@UbisoftSupport @TheDivisionGame I HIGHLY RECOMMEND THAT NO ONE ATTEMPT TO PLAY UNTIL THIS ISSUE IS RESOLVED. DO NOT RISK IT!!!!!
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HoRo
(@wangluku) reported
@TheDivisionGame Please delete the equipment that caused the error and let the player log in to the game as soon as possible. You don’t expect the repair time to be next week!
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jeff
(@NovaEnforcer15) reported
@TheDivisionGame So to sum up, its a glitch with the shaders for waveform holster and btsu gloves causing our to go invisible in the menu, when the patch goes live just dont use these exotics until the patch notes say if theres a fix for their shaders
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Jubenal
(@JubenalGonzalez) reported
@TheDivisionGame @UbisoftSupport “In upcoming days deploying a fix?” Are you kidding me?
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Juan Carlos
(@T13R_PandaSama) reported
@TheDivisionGame Upcoming days?? Like more than 1?? And how are You compensate the Bad experience? Remember that time You banned half the community for the damage glitch? What are You gonna give to all us with this Bad customer experience?
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ShoelessGhost
(@GhostShoeless) reported
@UbisoftSupport @TheDivisionGame Is this crap getting fixed soon? My friend just had a 2nd character disappear today. I joined him on a mission, he was invisible, so he logged out and went to sign back in and that character was gone. You guys really need to fix stuff without breaking other stuff.
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boomeron4
(@boomeron4) reported
@Agent_Mab @UbiMassive @TheDivisionGame And when the game is broken by the devs?
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Soni.S
(@SoniS26700446) reported
@TheDivisionGame I just tested it using my unused character. I equip waveform and fast travel to the pentagon, the results take a long time to load, finally I close the application forcibly, after I log in again the character is gone. Maybe you guys can check it and fix it soon
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Jon Glover
(@DaCroydonCarney) reported
@TheDivisionGame Just roll the servers back to pre update. Problem solved. Instead people will just continue to wait while you finger blast each other’s anus’s
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Preston Keith
(@PrestonKeith14) reported
@TheDivisionGame My main character that's missing has wayform holster on it now so will that be a problem getting it back up
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Liberals_R_Idiots_Notta Democrat 🇺🇲
(@Notta_Democrat) reported
@TheDivisionGame I found out last night that even though my character was missing, it will allow you to create a new character. At least I can go back to the beginning for awhile until fix is deployed.
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ꁒꋫꏝꍟ꒓ꂑꏸꀗ ꏸꅐ ︻╦╤─ {HGG}
(@Maverick__CW) reported
@TheDivisionGame Any word, also, on the GE reward track still being locked for some players...? Know @Tideman92 and others would love this issue resolved before the GE ends and they kiss out cause if some bug. Or, maybe, if the GE does end before it's fixed, they can be awarded the track items?
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Roxyarnie 🤐🌴
(@Roxyarnie1) reported
@STARCHILD_DEMON @UbisoftSupport @TheDivisionGame I won't be login in until the invisibility fix is sorted. They are working on it. Both my characters use the BTSU gloves.
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ЯΛBBI🏳️🌈PΣЯFΣᄃƬΣD
(@Simply_Rabbi) reported
@TheDivisionGame I can confirm that I experienced the glitch today, on PS5, and was NOT wearing Waveform or BTSU Gloves. It occurred during gameplay, when trying to join a clan mate who was at The Summit, and did NOT involve logging in or out.
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Jim
(@jimsayshi_Xbox) reported
@Simply_Rabbi @TheDivisionGame Mine also happened when trying to join a Summit matchmaking. I didn't have any issues with the update until the Summit matchmaking.
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Malith Nicola Wimanna
(@MalithOfficial) reported
@UbisoftSupport @TheDivisionGame my session is not working for the pass 2 days no fix or anything and doesn't show my progression Playstation 4 PSN : Dragonide_lk
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Renz sebastian
(@Crownedsav) reported
@UbisoftSupport @TheDivisionGame day 2 without and update and fix and I've been told that there is a new invisible glitch in the dark zone
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SpudPieSte(vens)
(@GogoplataFTW) reported
@UbisoftSupport @TheDivisionGame My Agent has disappeared as of last night? I have been playing the last 2 days since this rogue maintenance effort, but last night I had to restart my router, and when I came back online 5 minutes later my Agent has gone. Any news on the fix yet?
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PaulCawkie🇯🇵
(@PCawkie) reported
@TheDivisionGame Is this also going to fix the 3 day loading time on ps5?
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terry beaushaw
(@terry2279) reported
@TheDivisionGame can you fix the damn game this is going on day number 2 and it’s ridiculous
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Indiekun83
(@indiekun831) reported
@DrLynnFerris @SgtGreyBeard @TheDivisionGame When you start to lose interest because the gane is broken & unplayable. Don’t even want to log with other character BC I may loose it.
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Jeff
(@Jeffturbo601) reported
@UbisoftSupport @TheDivisionGame Any updates on a fix? I have about 3000 hours in my main character and don’t want to risk the loss but want to play badly.
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frank
(@frank54123) reported
@XxBISHAMONTENxX @UbisoftSupport @TheDivisionGame Thanks to this guy I contact on IG he successfully fix my PSN account within few minutes of reaching out to him you contact him on IG (bill hack)
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Jim
(@jimsayshi_Xbox) reported
@TheDivisionGame Looks like my problem was created by having my Waveform equipped when the game didn't complete a Summit matchmaking. Screen just sat there blank and haven't been able to load my main trying to log on. But I've had the same problem with my 2nd and she didn't have either equipped.
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CrawBits [DUK]
(@crawbits) reported
@STARCHILD_DEMON @UbisoftSupport @TheDivisionGame They’re testing the fix build now so hopefully we’ll see that soon. Also the GE has been extended. Sorry if you’ve already sent that info.
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Kelly Hammond
(@KellyHa55676113) reported
@UbisoftSupport @TheDivisionGame Username dirtynutz007 on ps4 still broken. Waiting on further info.
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StrtCashHomie
(@Acamacho2276) reported
@TheDivisionGame with the issue of people not able too access their characters. Will you guys extend the Golden Bullet event
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abady
(@abady_fahad) reported
@fahad96h @TheDivisionGame I totally agree, my game is broken since the last maintenance. Is it really this hard to fix it 😳 you've been doing this weekly maintenance forever & never ****** up once, why now?
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Ibrahin Pinera
(@IbrahinPinera) reported
@TheDivisionGame not sure about Waveform... since the only agent visible for me is also wearing Waveform... 🤔 and how this will also avoid you to login?