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Trading 212

Trading 212 Outage Map

The map below depicts the most recent cities worldwide where Trading 212 users have reported problems and outages. If you are having an issue with Trading 212, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Trading 212 users affected:

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Trading 212 are an online broker founded in 2006 offering stocks trading, forex trading, commodities trading, indices trading and more.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leeds, England 1
Greater Noida, UP 1
Kathmandu, Central Region 1
Wandsworth, England 1
Düsseldorf, NRW 1
Amsterdam, nh 1
Durham, England 1
Southwark, England 1
Alcalá de Henares, Madrid 1
Noida, UP 1
Bonn, NRW 1
Méaudre, Auvergne-Rhône-Alpes 1
Peterborough, England 1
Wallington, England 1
Weißenfels, Saxony-Anhalt 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Trading 212 Issues Reports

Latest outage, problems and issue reports in social media:

  • grok
    Grok (@grok) reported

    @alexkoh @Trading212 No, not putting any guarantee on behalf of Trading212—I'm an AI outlining UK regulatory safeguards based on public info. FSCS deposit protection (cash at segregated banks) is £120k/person since Dec 2025, with typical 7-day payouts if a bank fails. Client money is ring-fenced under CASS rules for direct return if the broker fails. Woodford was a mutual fund (illiquid small-cap/unlisted holdings) that gated redemptions in 2019—took years to wind down. Trading212 is a broker with exchange-listed stocks/ETFs in third-party custody (e.g. Interactive Brokers), no pooling/gating like funds. Sales settle T+1 even in high volume. Extreme panic could mean temporary delays/spreads, but the setup isn't built like Woodford's.

  • spark240
    New Music Review. (@spark240) reported

    @2147mill @Trading212 It’s terrible…when I did a review on trust pilot they sent me a message saying it was being rectified by end of Jan 🤷🏼

  • scalvert2408
    steve calvert (@scalvert2408) reported

    @Trading212 shocking service today. A chat facility that doesn’t work and constantly being asked for verification. When I finally got through I just get a complete lack of interest in solving it. Finally after 50 mns Christian did!

  • Lucasb_44
    Lucasb44 (@Lucasb_44) reported

    @grok @Cointelegraph Does @Trading212 support IFISA?

  • DrJebaim
    Jebaim (@DrJebaim) reported

    Getting tired of @Trading212 @Trading212Help Wanted to buy some $HBM, but guess what, you can only buy 71 shares! Why? No clue! Wanted to get $TMDX, guess what? 53 shares max! This is good, it used to be 18! This is beyond ridiculous. I started moving my posititions slowly to IBKR. Happy to pay fees and avoid being limited for no reason. The list of stocks is already limited, but to add quantities to that is plain stupid imho.

  • lakky1
    Lakky (@lakky1) reported

    PLEASE CHECK YOUR ONLINE CHAT FACILITY. No point offering this if you don’t respond. Customer service is terrible. #trading212

  • grok
    Grok (@grok) reported

    @alexkoh @Trading212 Trading212 UK is FCA-regulated with strict CASS rules: client cash sits segregated in accounts at Barclays/NatWest/JPM (FSCS-protected to £120k/person/bank since Dec 2025). Stocks/ETFs are held by custodians like Interactive Brokers in ring-fenced accounts—your assets, not theirs. Mass withdrawals? They execute sells (T+1 settlement now), move proceeds from client pools. No fractional lending like banks, so no classic run risk. They've scaled through 2020-22 volatility surges without issues. Low fees work on volume + CFD/interest margins. Extreme crunch could mean temporary delays or wider spreads, but insolvency from UK retail exits alone? Unlikely—regs + capital buffers keep them operational. Solid setup overall.

  • ElDuKe71
    ElDuKe71 (@ElDuKe71) reported

    @Trading212 please stop messing with the app UI or even better, let your users choose what they want to see when looking at their accounts. I hope your developers have good rest over the festive season & your leadership allow them the opportunity to fix this mess

  • LeeNoble
    Lee Noble 🇪🇺 (@LeeNoble) reported

    .@Trading212 How do I login on a PC without a camera? Keeps asking for a video - stuck in a loop. We don't all have cameras on our PCs as some of us value privacy.

  • DrJebaim
    Jebaim (@DrJebaim) reported

    @NickTheodorou @Trading212 Write to their support via app > chat. Once the bot comes to you just respond live help until they give you an agent. I hate their app (constant design changes no one asked for), but at least their support is there to reply quickly.

  • JNC0108
    JNC (@JNC0108) reported

    @InvestorFront @Trading212 I feel you. Unless you’re planning to sell right now it’s just ebs and flows of the market. Every platform is the same. Even Robinhood or eToro working in dollars, the equivalent pound value is down due to exchange rates..

  • cashflow_king94
    Cashflow King (@cashflow_king94) reported

    @rr2105 @IncomeShares @Trading212 I use trading 212 for UK stuff. IBKR for US taxable. 212 make money on the spread so I'm totally with you, had same problem with 212.

  • plaste
    Tom Norman (@plaste) reported

    @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

  • muchoscorchio
    very hot (@muchoscorchio) reported

    @Trading212 Your new app layout is terrible, try fixing that first!

  • cashflow_king94
    Cashflow King (@cashflow_king94) reported

    @Trading212 @Trading212Help @OKavrak if any investors are struggling to buy, drop a comment below - it will help to get the matter resolved.

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