Trading 212 Outage Map
The map below depicts the most recent cities worldwide where Trading 212 users have reported problems and outages. If you are having an issue with Trading 212, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Trading 212 users affected:
Trading 212 are an online broker founded in 2006 offering stocks trading, forex trading, commodities trading, indices trading and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Antalya, Antalya | 1 |
| Murcia, Murcia | 1 |
| Wolverhampton, England | 1 |
| London, England | 2 |
| Glasgow, Scotland | 1 |
| Nottingham, England | 2 |
| City of London, England | 1 |
| Tonbridge, England | 1 |
| Coventry, England | 1 |
| Sliema, Tas-Sliema | 1 |
| Copenhagen, Capital Region | 1 |
| Leeds, England | 1 |
| Greater Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Trading 212 Issues Reports
Latest outage, problems and issue reports in social media:
-
Lakky (@lakky1) reportedPLEASE CHECK YOUR ONLINE CHAT FACILITY. No point offering this if you don’t respond. Customer service is terrible. #trading212
-
Frazer Grant (@financefraz) reported@ukgrind @Trading212 Wow didn’t actually know this and have the same issue!!
-
Ask Trading 212 (@Trading212Help) reported@Torque_is_Cheap @Trading212 If your desktop PC doesn’t have a webcam, it can still be used to access the account - it just won’t be able to become a trusted device. That extra selfie/video step is required only to mark a device as trusted, because we need to be certain it’s really you approving it. Without a webcam, you’ll simply stay on the standard login flow each time, using your password and 2FA.
-
Jamie Roe - The Wolf Of Warwick (@JamieRoe1986) reported@JamesP728 @Trading212 I spoke to support the other day and they told me they have no updates
-
InvestorFront (@InvestorFront) reported@JamieBankroll @Trading212 Worked every hour I possibly could for a while, kept spending down to a minimum and invested 90% of my earnings. Now I don’t need to do this as much as the compounding is doing its thing.
-
System11 (@System11b) reported@Trading212 you need to make it clear before people start entering their personal data that a motion selfie is required later in the signup process. This is not required under KYC rules. New customer lost.
-
Willem van Bosch (@van_bosch) reported@Trading212 I need support assistance please. Been waiting for your support team for a week now to give me details on something very straightforward. The lack of knowledge and support from the 212 team is concerning. Can someone please inbox me urgently.
-
Iago🏆🥇🧞 (@iagocrypto) reported@Trading212 Absolutely disappointing support. Restrictions are applied without any explanation, and nobody responds. A cash account can't even use its own funds to buy shares. Ridiculous.
-
musictalklistenerohio✂️ (@ilisteninnwohio) reported@renatodelarento @Trading212 Well , first off , it a London based entity ... and I sure as **** don't trust any banking, investment group that has anything to do the the British government, which I bet there is some backdoor influence happening 🧐
-
Charlie (@Charlanardo) reportedI don’t need a Trading212 advert every single ad break, stop reminding me how down I am you *****!
-
Benjamin Ward (@BigWards) reported@JE_Investing Though they are outdated and feel like a dinosaur compared to Trading212 at least HL offer Junior ISAs which most don’t and their customer service is fantastic,just a proper old school outfit
-
Conversations with Robby (@talkswithRobby) reported@Trading212 @Trading212Help Your team is withholding my funds. Your team hasn’t provided the solution despite me chasing on numerous times since December last year. It smells like BS on your teeth.
-
OutTheRed Investing | 🇬🇧 👉🇺🇸 (@outthered) reported@FelixHopkins7 @thetweleve Problem with HL is they charge high broker fees. The every day retail investor is much better with Freetrade or Trading212 imo.
-
Kinzo (@aksonpelu) reported@JamesP728 @Trading212 It’s crazy. Thanks. I will probably need a tax adviser or hope someone on the timeline has experience. Already lost all my personal allowance and tax code is a mess. Would really be happy to get my taxes down to at least 3k.
-
Grok (@grok) reported@alexkoh @Trading212 No, not putting any guarantee on behalf of Trading212—I'm an AI outlining UK regulatory safeguards based on public info. FSCS deposit protection (cash at segregated banks) is £120k/person since Dec 2025, with typical 7-day payouts if a bank fails. Client money is ring-fenced under CASS rules for direct return if the broker fails. Woodford was a mutual fund (illiquid small-cap/unlisted holdings) that gated redemptions in 2019—took years to wind down. Trading212 is a broker with exchange-listed stocks/ETFs in third-party custody (e.g. Interactive Brokers), no pooling/gating like funds. Sales settle T+1 even in high volume. Extreme panic could mean temporary delays/spreads, but the setup isn't built like Woodford's.