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Trading 212 are an online broker founded in 2006 offering stocks trading, forex trading, commodities trading, indices trading and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Trading 212 reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Trading 212. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Trading 212 users through our website.
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Website (41%)
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Trading platform (30%)
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Login (25%)
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Withdrawals (3%)
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Deposits (2%)
Live Outage Map
The most recent Trading 212 outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Trading platform | |
 Vendeuvre-sur-Barse |
Deposits | |
| City of Westminster |
Login | |
| Manchester |
Trading platform | |
| Newry |
Website | |
| Wolverhampton |
Withdrawals |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Trading 212 Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon
(@The_Original_BD) reported
@Trading212 I have sold my shares in apple however the money that I have made has disappeared and I am unable to reinvest it. Please help me.
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Brasingles 🇧🇷🇬🇧🏴🚩✊🏿✊🏻✊🏽
(@Brasingles1) reported
from
Hammersmith, England
@Trading212 I have been trying to withdraw my money and have sent SEVERAL messages to the support team but NO RESPONSE for over 24 hours. This is not acceptable. What is happening with you guys?
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C.
(@Cynthy454) reported
@Trading212 @BritishLiberty_ This is a lie. The funds were not in my Invest account as you claim & I was only contacted today about it after SEVERAL unanswered calls/emails. Nonetheless, I’m moving brokers & have asked for full fund withdrawal. Your service has been appalling and platform shoddy/unreliable.
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Nige
(@Nigenemo) reported
@StonkmannE The quality of @Trading212 has dropped. Charts failing to load/ buffering whilst trying to analyses. Orders taking ages to process. Results taking ages to update. Problems logging in. Servers crashing. But worst of all for me is the cap on long trades. Frustrating
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Zack
(@zacknistelrooy7) reported
@Trading212 hmm I actually received an email from your support and replied back. Can't seem to find the ticket ID from the email. Maybe you could DM me please so I can share more info. Thank you
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mgmailme
(@mgmailme) reported
@ryangraydj @Kaataa_K13 @TheFCA Yeah, my heart rate is better now that it's dropping. I won't close the position today. I hope that Trading212 will react in a timely matter and find a solution (hoping is allowed, right?).
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Kat K
(@Kaataa_K13) reported
@Sam26267836 @KuiperDick @Trading212 Check out crypto. Their buy restriction started over the weekend and the spreads have been going nuts since then. $200 on BTC . Until markets drop down some 20% to where we ended up on Friday last week I don't think they will relax it
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ethan
(@ethan71565766) reported
@rand9mname @motif90402903 @Trading212 Same thing happened to me a while back I placed shorts on I think it was gbp/usd then 30 minutes later it was around 30-40 pips down yet my active result was reading in the negative not positive, acting Asif I had made a long position but I had made a short in changing to admiral
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Lee Burkitt 🏳️🌈 🇪🇺 🇪🇸
(@burkitt_lee) reported
@Trading212 why has chat been turned off? Is it to do with the terrible service problems your having??
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🇬🇧Its_grimm_up_north🇬🇧
(@Northrn_Monkey) reported
@Harrisiqba95 @Trading212 Yeah a couple of days ago same thing, saying existing shares will be ok, and if you read through the pdf it says that we can still keep them with no time limit to sell....but the second notification makes you think they are shutting us down.
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Semtrade
(@semtrade) reported
@Trading212 what is the problem today? Unable to sell positions, 'the maximum remaining positons with this instrument is 0'. 😡😡😡
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Dick Kuiper
(@KuiperDick) reported
@Kaataa_K13 @Sam26267836 @Trading212 The worst is that trading212 don’t respond to email. Chat is offline. It’s no good. We could have made a lot of money these days. And I’m not at my target for this month. 😔
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My View Point
(@MyVPoint) reported
@jack_stanjer @Trading212 Yeah I was wondering whether they are abiding by fca policy and they wrote the notification badly or whether they are just shutting down all cryptos.
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Umair
(@Umzj98) reported
@Trading212 ONCE AGAIN your servers are awful and pending orders are forever reoccurring. I hope with my screenshots you can give me my profits the same way your app can really mess with them!!!! FIX UP #serversdown
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My View Point
(@MyVPoint) reported
@Harrisiqba95 @jack_stanjer @Trading212 Yes from the notification we received. They have, under our customer agreement, the right to do it. If they do it, I cant see trading 212 lasting, though.
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Brian Mckeogh
(@brian_mckeogh) reported
@heathera1tken @Trading212 @Ripple I feel your pain. Exact same situation. The notification says “Friday the 27th” -No month ? They are great at giving notifications in the middle of the night like that margin one the other day. They don’t reply to support during the night though. Such a shame for a great platform
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Sam
(@Sam26267836) reported
@Kaataa_K13 @KuiperDick @Trading212 What the hell is happening. I have a minus at the minute because spread is showing $1 spread even tho it should be about .10.15. Wtf is happening to this app
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Kat K
(@Kaataa_K13) reported
@Harrisiqba95 @Northrn_Monkey @Trading212 But the PDF is issue from FCA by the look of it, not T212. That sets the minimum standard for them to be compliant and T212 could potentially enforce whatever they want from client agreement.
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Alex Miller
(@aleximiller) reported
@Trading212 I've tried verifying my ID on your app around 10 times. Yet still it won't accept it. Is anyone able to help please?
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GeneralGoose
(@GeneralGoose) reported
@Trading212 @Tiorzol What a joke Users are having a lot of problems every day, so maybe fix them first instead of implementing new features? Absolutely ridiculous
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Ryan Gray
(@ryangraydj) reported
@Kaataa_K13 @cassiepengxi @Trading212 I’m probably just move to a real broker when market gains some points. I’m tired of all this “platforms” under FCA which does nothing but protecting these shady moves. Everyone sees it, in front of our eyes, but they keep doing it. They simply can’t support your profits with CFDs
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C.
(@Cynthy454) reported
@Trading212 @BritishLiberty_ Also, the blatant disregard for losses that your platform has directly caused clients is outrageous - if people are locked in trades due to tech issues, that’s @Trading212’s fault.. Then generating automated emails whenever approached about taking accountability for it. Shocking.
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Majid
(@majukhan007) reported
@Trading212 why i cant buy any shares from 2 days like tesla n gold in cfd and now server is not connecting
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ethan
(@ethan71565766) reported
@Kaataa_K13 @semtrade @Trading212 He mentioned two different issues he separated them with quotation points today’s issues “unable to sell positions” “maximum long positions left 0”
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Ryan Gray
(@ryangraydj) reported
@Kaataa_K13 @cassiepengxi @Trading212 Interactive brokers... all the rest did the same. With Etoro I experienced even worst while all they said was to “protect their costumers” and “DDoS Atacks” every week. I came across this many times in different platforms like these. FCA really did nothing
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Sam
(@Sam26267836) reported
@admirer230392 @Trading212 Wow this is awful they're trying to scam millions of people who wanna cash i hope people file a law suit
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Kyle | Former 517 GM
(@KC_Orca) reported
@Trading212 I’m having issues activating my account with proof address. I have already provided two eligible documents with the same rejection message appearing for both. Can you please dm and sort this out for me?
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Dan
(@55DGW) reported
Understand that #trading212 make their money from spreads but they’ve become more extreme over the past 2-3 days. On top of the pending order issue the other day, it seems the platform is on its way down the pan.
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mgmailme
(@mgmailme) reported
@TheFCA @Trading212 doubled their overnight swap rates on CFD long positions again. Tripled the last 2 days. This is day light robbery. FCA, we need your help!!! - Spread manipulation, massive swap rate increases, instrument and hedge suspension - @TheFCA please step in!!!
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Ajit Velu
(@AjitVelu1) reported
@Trading212 Hi, has your chat support been deactivated? I am unable to start a chat like I could do last week.