Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Frankfurt am Main, Hessen 3
Tallinn, Harjumaa 2
Sydney, NSW 2
Raleigh, NC 2
Guatemala City, Departamento de Guatemala 2
Helsinki, Uusimaa 2
Cornhusker Trailer Court, NE 2
Rio de Janeiro, RJ 2
Manchester, England 2
Montpellier, Occitanie 2
Ankara, Ankara 2
Prague, Hlavní město Praha 2
London, England 2
Barcelona, Catalunya 2
Madrid, Comunidad de Madrid 2
São Paulo, SP 2
Munich, Bavaria 2
Milan, Lombardia 2
Sullivan, MO 1
Los Angeles, CA 1
Guérigny, Bourgogne-Franche-Comté 1
Northallerton, England 1
Fort-de-France, Martinique 1
Almaty, Almaty 1
Lima, Provincia de Lima 1
Kyle, TX 1
Hagerstown, MD 1
Glen Burnie, MD 1
Puygouzon, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexMachin97 Alex Machin (@AlexMachin97) reported

    @Ubisoft you've got to fix the #RainbowSixExtraction issue where you get stuck in the area where you switch levels it's do annoying and random

  • MG3nius MG (@MG3nius) reported

    @Times_Expired @Ubisoft Its ******* annoying. Like. Why the phone number all of a sudden? I already 2FA’d before and now i cant play ranked at all. Contacted support and they cant fix it on their end. ******* horse ****

  • BBubs05 BubsBubs05 (@BBubs05) reported

    @UbisoftSupport @Ubisoft thanks for the audio glitch making ranked/unranked games disgusting and unbearable… never had a problem before on my ps5… and now I want to stop playing this game for good due to the constant bugs. The game has been out for 7 years…cmon.

  • haveyouseen01 HaveYouSeen (@haveyouseen01) reported

    @mcquack306 @hawaiinguy808 Also it’s not studios is 1 studio, the newest one facing talent retention issues but development issues. The talent issue is across the industry. Look how many people left Naughty Dog, Insomniac, Santa Monica, even Ubisoft and EA has mentioned how hard it is to get talent lately.

  • ApatheticSphere Apathetic Sphere (@ApatheticSphere) reported

    @JohnWolfeYT How masochistic are they? Game pass is the worst thing I've ever used, it's like using the Ubisoft launcher from ten years ago only more broken.

  • BieKevin BieKev (@BieKevin) reported

    @UbisoftSupport Why is it that every other day there are problems with trying to play siege. If it isn't the bug where i can't invite friends then its that the game won't even launch because of some bullshit reason. FIX YOUR GAME UBISOFT ITS 7 YEARS OLD NOW AND STILL BROKEN.

  • Be_Apply GameZone (@Be_Apply) reported

    @Ubisoft @UbisoftSupport DEATHMATCH MODE TODO 1- ADD A INVULNERABILITY TIME ON SPAWN (2-3 sec) TO AVOID THE SPAWN KILL 2- ADD THE REPLAY OF THE MATCH, to many guys are really suspect and it's impossible to check if they cheat 3-Allow the chat 4- Time out when AFK not working

  • AbdzlIah She/want/me (@AbdzlIah) reported

    @Justiziact @lPrjme @SkimcR6 Haha yeah it’s bad, but ubisoft is fixing it so no problem

  • Imgrund_JR Tristan Imgrund (@Imgrund_JR) reported

    Hi guys, if any of you guys play Rainbow Six Siege. Does anyone know when or if @Ubisoft will fix their there audio bugs?! Yes, there is multiple. This makes the game almost unplayable. It’s probably their best season they realized in a while besides that the audio bug. #r6

  • Unkxwnm_ UNKXNW M (@Unkxwnm_) reported

    Who’s @zw4 random kid ******* glitching when’s Ubisoft going to fix this **** game ?

  • BugEye03913355 Bug Eye (@BugEye03913355) reported

    @Rainbow6Game Ubisoft it's more than 12 hours and the audio isn't fix what the hell are you doing

  • CurtisSquire97 Curtis (@CurtisSquire97) reported

    @UbisoftSupport When i added my card details and the discount i went to check out and the payment didnt work it kept saying error, so once i had to refresh the page i went to try again and my Ubisoft connect units wasn't refunded back to my account and now ive spent ages trying to resolve it

  • ylibraa Ghostyy GN (@ylibraa) reported

    @UbisoftSupport @Ubisoft fix your game server.

  • DGenesius D3Linkwin7 (@DGenesius) reported

    @NothinButSkillz Ubisoft should have given @redstorm the opportunity to make a pvp game ie, the division heart land, when pvp players started complaining about the pvp in D2. It would have been released by now and everyone would be happy. It doesn’t take a rocket scientist to see the problem.

  • RoyaISG 🎒 (@RoyaISG) reported

    lag out but we win game and i get -98 for **** sake ubisoft sort ur game out

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