Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 5
Riverside, CA 3
Brisbane, QLD 3
Temecula, CA 2
Seoul, Seoul 2
Perth, WA 2
Nice, Provence-Alpes-Côte d'Azur 2
Hamburg, HH 2
New York City, NY 2
Göppingen, Baden-Württemberg Region 1
Townsville, QLD 1
Chino Hills, CA 1
Naples, Campania 1
Melbourne, VIC 1
Dakar, Dakar 1
Agoura, CA 1
Reno, NV 1
Waregem, Flanders 1
Montgomery, AL 1
Charbonnières-les-Bains, Auvergne-Rhône-Alpes 1
Brandenburg an der Havel, Brandenburg 1
Décines-Charpieu, Auvergne-Rhône-Alpes 1
London, England 1
Husseren-Wesserling, ACAL 1
Haguenau, ACAL 1
Prague, Hlavní město Praha 1
Montrabé, Occitanie 1
Pontypool, Wales 1
Gummersbach, NRW 1
Silverdale, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • cudatox Cuda @ Home (@cudatox) reported

    Wait for Steam to start Wait for UConnect to start Restart the game four times because UConnect is having cloud sync or product activation issues Have to log in again after the game starts because "remember password" means nothing The Ubisoft experience.

  • Bioalpha Bryan "BioAlpha" Blain (@Bioalpha) reported

    @nakayuji While im not a game dev, i do understand the "Dont you think people and companies that cannot tak care of games are no good?" as a player of video games. To many microtramsactions, live for service games, EA, Ubisoft, Activision Blizzard to name a few companies that did that.

  • The_GenV Gen v (@The_GenV) reported

    @KillerRAV3N @MalikxYt @Ubisoft It is a strange problem unique to games. Their fear of stealing has gone too far that when it's time to shut down they rather not let anyone keep anything even in single player games.

  • ech0den Ivan Galetić (@ech0den) reported

    @AlgodTrading I don't think gamers care about getting rich. They have been burned so many times with EA, Ubisoft and Activison Blizzard pumping up the microtransactions. The main problem is that they see it only as a different way game publishers will **** them over - we need to change that

  • Ruhul_A Ruhul Ameen (@Ruhul_A) reported

    @Nibellion The next live service game form Ubisoft to die on arrival

  • Gemfruit Matt Porter (@Gemfruit) reported

    Tagging @BigscreenVR here, because in reverse enabling devices again, I've learned that "Bigscreen Audio Stream 1.2" is ALSO a culprit for the crash. Not sure if that piggy-backs off of some Meta codebase, or if Ubisoft is more to blame here, but this data is useful!

  • GoateyTheGoat Rivet Stan 🎮 (@GoateyTheGoat) reported

    @Lachica_barbuda @damiel_smith Maybe they could put something in game pass ultimate to replace gold? Ubisoft Plus? Some even a Streaming Service like Disney Plus?

  • HAMMUDE90 Heyo! 🐝 (@HAMMUDE90) reported

    @TheDivisionGame Too bad there's nothing mentioning any fix for PC version crashes. Hardcore mode has been suffering the most for nearly a year now, since that big crashing issue with Uplay client.

  • wilstuff2019 Wil "Wilstuff" Bourke (@wilstuff2019) reported

    @Ubisoft Crash Bandicoot

  • BigDiabolico Diabolico_123 (@BigDiabolico) reported

    @Ubisoft Crash Bandicoot, and call of duty 1

  • ianjoy1 Ian (@ianjoy1) reported

    @UbisoftSupport I bought a game on PSN but my Ubisoft account is associated to an old gamertag (changed via PSN name change) so it is not letting me play the game. I emailed customer service a week ago with no response. Can you help?

  • BigBossAMA Draken (@BigBossAMA) reported

    @mynameisnotvlad my guns for hire have flown like 10 times in this game out of nowhere. Ubisoft couldn't fix it even in 4 years

  • BickleKun Bickle bork (@BickleKun) reported

    @dublindaverain @Ubisoft My guess would be that they have things to announce on timers, (Xbox support of their game pass service) they have a lot of money in S&B and it needed to be out a year ago. Creditors and all likely snapping at heels. As these events cost very little doing them online

  • JakobSaken Jakob-saken (@JakobSaken) reported

    @Ubisoft When are you going to fix kaze stance in for honor? I pull down the right trigger, but the character just stands still for a second, like an actor forgetting his lines.

  • PGtheVRguy PGTHλVRGUY (@PGtheVRguy) reported

    @Its_Mr_Floyd Oh Ubisoft. I forgot my entire login for that crappy app.

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