Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
Check Current Status
Sign in
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Colorado Springs, CO | 2 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Saint-Malo, Bretagne | 1 |
| Gouvieux, Hauts-de-France | 1 |
| Laon, Hauts-de-France | 1 |
| Ellensburg, WA | 1 |
| Rosharon, TX | 1 |
| Parker, CO | 1 |
| Chicago, IL | 1 |
| Albuquerque, NM | 1 |
| League City, TX | 1 |
| Las Cruces, NM | 1 |
| Alvin, TX | 1 |
| Seabrook, TX | 1 |
| Medellín, Departamento de Antioquia | 1 |
| Bourg-en-Bresse, Auvergne-Rhône-Alpes | 1 |
| Rieschweiler-Mühlbach, Rheinland-Pfalz | 1 |
| Zürich, ZH | 1 |
| Metz, ACAL | 1 |
| Trichūr, KL | 1 |
| Samsun, Samsun | 1 |
| Pontivy, Bretagne | 1 |
| Alta, Finnmark Fylke | 1 |
| Lanús, BA | 1 |
| Pärnu, Pärnumaa | 1 |
| Embu, SP | 1 |
| Phoenix, AZ | 1 |
| Dronfield, England | 1 |
| Austin, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
ThreeLeftSocks
(@3LeftSocks) reported
@TheGodlyNoob @Ubisoft @HyperScapeGame They should do more diversity hiring! That will fix it!
-
E
(@etme) reported
Like the idea of playing video games more than actually doing it. 0 hours over the last few weeks, but I want to try Ubisoft+ $15 service to try Assassin's Creed Valhalla and Immortals Fenyx Rising. But I said that about Cyberpunk 2077! #AyCaramba
-
Patrick
(@pux0r3) reported
@darbyvernon I had basically the same issue with Watchdogs from Epic (wanted the Ubisoft store and got me to an unbootable state). But I still prefer Epic right now as the client seems the most lightweight.
-
RenegadeReCall
(@jaykills86) reported
@Ubisoft please fix the in game loading every 5 seconds in Assassin’s Creed Valhalla
-
🌻Liz
(@Fab_ala) reported
Hey @Ubisoft it would be dope of I could get rid of this mari lwyd cloak. I've been stuck with it since I finished the glowecesterscire arc and I've tried every single trick to fix it. Can't even see my mythical armor due to this. Also the whole yule event is buggy. #ACValhalla
-
Brian Wyne
(@KyllienTS) reported
@CrazyPersianGuy @_SomeMexicanBoi It is Ubisoft's gaming service on pc, Luna and Stadia. They put thier newest games on there day and date. You download and install them on pc or stream them from the streaming services.
-
Izzy 💚
(@ExistentialIzzy) reported
Uhhhh.....@Rainbow6Game @Ubisoft,... what's even going on? I've done everything I could possibly think of just to play this game -- even made sure the drivers were updated -- and left it alone for about 5 days and I was finally able to login, etc, but the game is unplayable!
-
InnerThoughtsOutLoud
(@InnerLoud) reported
@sjfostersound @IGN Convert your points into gift cards that can be purchased and gifted, convert your points into money that donates to a charity of your choice! And currently there is talks of Uplay+ (Ubisoft games) added to gamepass. There’s a reason why it’s the fastest growing gaming service
-
Bob From Marketing
(@IAmSoWavyB) reported
@jimmyclaus1 @Ubisoft Bruv it is awful I made it to silver this season dropped to Bronze 5 because of teammates selling, playing against plat smurfs tryna boost their friends, cheaters who DDos. This game isn’t even fun anymore
-
Russell 🇺🇸 🇨🇳
(@VillainR6) reported
@Kamacko2 There are so many reps I've had the pleasure of talking to in many support chats who want to do more for the game, but their company, Ubisoft, channels their focus on more useless **** like cosmetics and sponsors to increase their revenue rather than address dire issues atm. Pain
-
Steven 🕊
(@wairyR6) reported
@CvldR6 @Snaqzz i got the game on uplay and i have already run game files for errors.. i can get a look on the psu but i can play warzone oder cold war on mid settings for hours and hours and hours how can it be that this is smth hardware sided
-
Ann Lowe
(@kpopfan212) reported
im tired of having my eivor drunk or having to go back to a previous auto save to get out of a bug. FIX YOUR GAME UBISOFT #AssassinsCreedValhalla
-
Julian
(@Almighty_Shock1) reported
@Ubisoft I was just ddos offline in a ranked match is there anyway I can get the Elo I lost back or anyway you ban these people
-
Matthew B
(@Matt28800) reported
Anyone experiencing a game breaking glitch in @Ubisoft’s @FenyxRising where you cannot pickup the axe in the beginning of the game? @UbisoftSupport
-
ParadisePanda
(@LifeLoveHateReg) reported
@UbisoftSupport so I bought Ubisoft+ like 3 hours ago got to play some games and then it said it was cancelled when I never even cancelled it in the first place is this a known issue?
Check Current Status