Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:


Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Hamburg, HH 10
Berlin, Land Berlin 9
Frankfurt am Main, Hessen 9
Chennai, TN 6
Starogard Gdański, Województwo Pomorskie 6
Paris, Île-de-France 5
São Paulo, SP 5
London, England 5
Skellefteå, Västerbottens län 5
Stuttgart, Baden-Württemberg Region 4
Munich, Bavaria 4
San José, Provincia de San José 4
Hannover, Lower Saxony 4
Karlsruhe, Baden-Württemberg Region 4
Essen, NRW 4
Bengaluru, KA 4
Kolkata, WB 4
Minsk, Horad Minsk 3
Brussels, Bruxelles-Capitale 3
Trichūr, KL 3
Alkmaar, nh 3
Budapest, Budapest 3
Kraków, Województwo Małopolskie 3
Koblenz, Rheinland-Pfalz 3
Düsseldorf, NRW 2
Brno, Jihomoravský kraj 2
Lübeck, Schleswig-Holstein 2
Breda, nb 2
Amersfoort, ut 2
Oegstgeest, zh 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:
  • Brandon Hindman (@rarabebeajaj) reported

    @UbisoftSupport No error codes. Just game crashing, and then the Ubisoft report crash option comes up and that’s all

  • Kilerekt (@Kilerekt) reported

    @zrd92490 @Ubisoft Not the problem of open world, but how it's made. Even if it's made as it was I prefer it over liner solution, so I can roam with no end

  • Blacklist : Ammzee (@_AdoifRizzler) reported

    @Alfskini just had a chat with ubisoft they’ll solve this issue asap sorry for the disturbance 👍🏼

  • Echelon_Sky_Denver (@EchelonDenver) reported

    @Steam You should get the hint from @Ubisoft and @NVIDIAGFN , making-it easier to login, easier to purchase software and easier to actually use that software, might be a better value proposition for cloud computing consumers. Your platform is a nitemare to use.

  • King Zef (@KingZefTV) reported

    @KittenMittensr6 @SnoopySmells @Ubisoft I don’t think anyone is arguing if it’s ok or not. More or less is it really a easy fix. Especially with the streamer mode not counting as real names. Might take. But to get dual systems set up like that

  • Filthy6 (@xboxfilthy6) reported

    @Cqrsonnn @Frankie_lul @Royal_Penguinxx You are right to an extent but if he isn't OP why are Ubisoft taking away the 1.5 due to high K.D. statistics, that's basically a variation of the definition Broken.

  • TimmiGrant (@TimmiGrant87) reported

    @Man2017Weather @TheDivisionGame @xTony_T_x Suppose guns are the problem. Bans: not the solution. Behaviour modification is more effective when done in advance (training) not afterward (while in prison or during release program). Perhaps Ubisoft should just shutdown the servers for 14 days, then perma-ban exploiters.

  • Noel (@sharkbians) reported

    @Kobold_Factory Zelda, Final Fantasy, and Tales of all have had this problem recently and it really sucks as a fan of all three they're now just (respectively): -generic open world Ubisoft clone -generic action game -generic action game there's no flavor anymore

  • Jamie Clarke (@StormNinja54) reported

    @Ubisoft your broken Rainbow six extraction

  • Filthy6 (@xboxfilthy6) reported

    @Cqrsonnn @Royal_Penguinxx Quit enticing Ubisoft to make an even more port decision lol. That is the 2nd most broken idea to Oryx having a 1.5 because it is clear he needed it taken away.

  • P S J B (@sj_burnside) reported

    @Ubisoft bro, i keep getting disconnected FIX THIS PLEASE IM AB TO BE BANNED

  • :)) (@tanimayiniz) reported

    @Rainbow6Game @UbisoftConnect @Ubisoft ur game is filled with cheats. Fix it please

  • Mathieu Lizotte (@matlizotte) reported

    @UbisoftSupport In a nutshell. I open a ticket and get responses within 15-20 minutes. Issue isn't resolved (money I put in the wallet the website won't let me spend) so I ask for a refund... Over 24h later, I'm still getting ghosted by support! #Ubisoft #badbusibess

  • Daniel Martínez (@danielm316) reported

    @UbisoftSupport Strangely enough, when I played the steam version there was no problem. But now on Ubisoft Connect, I just can't play that mission.

  • ⚜️Solomon Frigoris⚜️ (@SolFrigoris) reported

    Ubisoft connect is such a broken *** piece of crap, it’s unbelievable.

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