Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 2
Clark Bayshore, MI 2
Saint-Denis-en-Bugey, Auvergne-Rhône-Alpes 1
Romainville, Île-de-France 1
Cormeilles-en-Parisis, Île-de-France 1
Monterrey, NLE 1
Adelaide, SA 1
Schwedt (Oder), Brandenburg 1
Canberra, ACT 1
Leverkusen, NRW 1
Béziers, Occitanie 1
Ibbenbüren, NRW 1
Seclin, Hauts-de-France 1
Békéscsaba, Bekes County 1
Tacoma, WA 1
Homestead, FL 1
Lusciano, Campania 1
Wiesbaden, Hessen 1
Strelcha, Pazardzhik 1
San Leandro, CA 1
Kyosai, Gyeongsangnam-do 1
Brampton, ON 1
Göppingen, Baden-Württemberg Region 1
Newport News, VA 1
Waynesville, MO 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Antwerpen, Flanders 1
Paris, Île-de-France 1
Tampa, FL 1
Jeffersonville, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • YSquezzz Br0Ken (@YSquezzz) reported

    @Rainbow6Game Wtf my hame keeps crashing i cant login in on the server my game sound is not there explain ubisoft

  • ItsYFP ItsYFP (@ItsYFP) reported

    Ubisoft Connect is the worst Service. I hate @Ubisoft

  • SlickDaddy_RAUL M4th3rz (@SlickDaddy_RAUL) reported

    @Ubisoft Hey guys! Concerning AC Valhalla on PS5, great game, great story, but full of bugs: - Objects stay on map when collected - Movable objects get stuck so you cant complete mysteries - Online Service issues/errors Its super annoying to lose time cause of bugs...

  • cobri003 Conor O'Brien (@cobri003) reported

    @Ubisoft can I have my $110 back since @assassinscreed continuously crashes! You guys need to fix the game this is worse than Origins

  • yuktze_wong Hayden Wong Yuk Tze (@yuktze_wong) reported

    @growtopiagame I don’t even know why Seth and Hamumu sold the game to Ubisoft. Once the ownership is being transferred, most of the things i saw are rollbacks, glitches, “short maintenance” for more than an hour.. even asking to fix an old acc, reply is.. long ago, not gonna overview. Nice Job

  • rajji_rita Rita Rajji (@rajji_rita) reported

    @growtopiagame Super. Nice thanks ubisoft for care alot about growtopia if the same problem happen whit hamumu and Seth rip gt honestly I miss them but ur Abel to do better work 👍 haiva good day everybody

  • maxortiz6661 Max (@maxortiz6661) reported

    @Ubisoft @PCG_Dreamer @assassinscreed How about fixing the stuck cloak issue been stuck with my character for a week is annoying asf

  • MasterReliance James (@MasterReliance) reported

    Anybody else unable to play Ubisoft + because of a faulty subscription service? Money taken out of my bank & I'm not able to play? #ubisoft #watchdogslegion

  • SacredDriver Admiral Kunkka (@SacredDriver) reported

    @GamingAnarchist @ASpaceKitsune My problem with Ghosts is it's just a Ubisoft sandbox game made by someone other than Ubisoft. And has all the same problems. If you told people it was the new Assassin's Creed game, no one would even bat an eye.

  • ShadowDistance ♦ Lau.X.Smith ♦ (@ShadowDistance) reported

    @UbisoftSupport I preordered Valhalla and play it on PC/Ubisoft Connect. I haven’t had any performance problems until now. The last few days the game has been randomly closing and a crash report pops up. I have a Radeon RX Vega GPU and an AMD Ryzen 7 1700 8 core processor

  • rsmike2011 Mike McMullen (@rsmike2011) reported

    @Ubisoft have you fixed the save issue on watchdogs on series x in the latest patch as to date I have lost 6 hours gameplay over 3 periods. If not I’m sending this game back

  • BlueEyedClark Booker DeWitt (@BlueEyedClark) reported

    @Ubisoft Can you please fix the Overdesign II trophy for #AssassinsCreedValhalla !!?? @UbisoftSupport

  • Livi60972587 Livi (@Livi60972587) reported

    @growtopiagame bro "short maintenance" i literally just got 40 wls , im trying to do a bfg in a world , give this game to seth again ubisoft u suck u cant even fix a 2D game i wasted 70 bucks on this game bruh

  • 360goodview Peter (@360goodview) reported

    @oogravyoo @MikeMayoral @XboxP3 Anyone who thinks this pandemic hasn’t played a roll in things is fooling themselves. I have a friend at Ubisoft and he’s said working from home has made things much harder. Especially for QA. So many things get lost via broken telephone. I expect games to be very buggy

  • aa1varas LiLAivA (@aa1varas) reported

    @growtopiagame 2 ******* men seth and hamumu fixed theyr game faster then anyone else and a ******* billion dollar company ubisoft takes hours/days to fix theyr **** like cmon-

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