Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 5
Lyon, Auvergne-Rhône-Alpes 3
Paris, Île-de-France 3
Riverside, CA 3
Rome, Lazio 2
Temecula, CA 2
Brisbane, QLD 2
Nice, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Almaty, Almaty 1
Nancy, ACAL 1
Fort Pierce, FL 1
Dhaka, Dhaka Division 1
Burnaby, BC 1
Cosenza, Calabria 1
Guénange, ACAL 1
Tartu, Tartumaa 1
Lehigh Acres, FL 1
Barcelona, Catalunya 1
Wuhu, Anhui Sheng 1
Köln, NRW 1
Chartres, Centre-Val de Loire 1
Orléans, Centre-Val de Loire 1
Balgau, ACAL 1
Klaipėda, Klaipėda County 1
Orpington, England 1
Minocqua, WI 1
Berlin, Land Berlin 1
Mumbai, MH 1
Swindon, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterK100086 Peter Kirby (@PeterK100086) reported

    @Rainbow6Game did you make the game intentionally crash or something. I keep getting this loading up the game and nothing is happening. Ubisoft support is not helping. I’m on my series X console and my gamer tag is: silentkill1457. This game was fine before the update.

  • C4I19 Klicman__ (@C4I19) reported

    Ubisoft fix R6 pls

  • LittleBeechgame LittleBeech (@LittleBeechgame) reported

    Must say, Ubisoft Connect is great. Currently, my main problem is that Splinter Cell Double Agent just barely works which isn't great for a subscription service. @Ubisoft reckon there may ever be any fixes?

  • EasilyyR6 kevin (@EasilyyR6) reported

    @Get_Flanked @Pengu I cant speak for other people but i would have no issues doing this/ complying with any other rules set into place by Faceit and Ubisoft if there was a possibility of co-streaming in the future

  • HelbeeR6 Helbee 🇨🇦 (@HelbeeR6) reported

    @Pengu Communication error huh? That's new.. I was really looking forward to it being a thing Ubisoft tried to expand on and explore as a way to offer different content focused on esport. Such a shame..

  • xddxdxdxdfdx Euphoria (@xddxdxdxdfdx) reported

    @Wei2Yue I WANT TO LINK MY UPLAY AND TWITCH ACCOUNT BUT IT SAYS: AN ERROR HAS OCCURRED WHILE ENABLING REWARDS PLEASE CONTACT CUSTOMER SUPPORT. I ALREADY CONTACTED THE CUSTOMER SUPPORT MULTIPLE TIMES. ALL HE SAID WAS A SORRY. can you guys do something please?👀👀👀👀👀👀👀👀👀👀👀👀👀👀👀

  • A_ARoth Dutch (@A_ARoth) reported

    @Thomas_M4rs @AndroidPolice The service is for people who already own games on steam, ubisoft store, or epic store. If you don't own the game and you want to play it via geforce now then you need to purchase it on its corresponding store.

  • goatShvmpo Big Shampo 🇷🇺 (@goatShvmpo) reported

    @Ubisoft fix ur ******* ****** buggy game u *********

  • DavidLo30117081 David Lowery (@DavidLo30117081) reported

    This AC Valhalla festival is **** keeps on making the game freeze. Just another Ubisoft bullshit glitch 😒

  • Jose91396819 Jose (@Jose91396819) reported

    @Ubisoft please sort the mouse and keyboard problem on console just lost placements because of it

  • purpleblaze93 alanblaze7 (@purpleblaze93) reported

    @halo_smyth @Ubisoft @UbisoftSupport Same bug happened to me but they took away all of my berserker gear that I got by purchasing the ultimate edition of the game. Just re-load to a past save, this seems to fix the problem

  • ricskoch Ricskoch (@ricskoch) reported

    @Pengu Ubisoft is a ******* joke. They change their mind and regard it as a communication error. They either have some super bad community managers or generally their work ethic is an absolute abomination.

  • Nick_White_AOS BaSicBias (@Nick_White_AOS) reported

    YO @Ubisoft FIX YOUR ******* GAME, ON PS4 AC VALHALLA KEEPS CRASHING LIKELY CAUSE OF THIS NEW FESTIVAL THAT IM TRYING TO PARTICIPATE IN BUT CANT! #ubisoft #ACValhalla

  • Goatatouille Rat (@Goatatouille) reported

    😠 Ubisoft FIX Siege cuz now there’s another cancel glitch LIKE WTF been 6 years and nothing improved every year same 💩

  • Sir_x_Wolfie James (@Sir_x_Wolfie) reported

    Yet another crash. @Ubisoft fix this please it’s making the game in general unplayable

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