Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Faulkner, MA 2
Paris, Île-de-France 2
Clark Bayshore, MI 2
Villa Alemana, V Región 1
Nanterre, Île-de-France 1
Bengaluru, KA 1
Ahmedabad, GJ 1
Düsseldorf, NRW 1
Pont-Sainte-Marie, ACAL 1
Toulouse, Occitanie 1
Opelika, AL 1
West Pasco, WA 1
Palo Hincado Barrio, Barranquitas 1
Le Muy, Provence-Alpes-Côte d'Azur 1
Nantes, Pays de la Loire 1
Lawrence, MA 1
Rennes, Bretagne 1
Saint-Denis-en-Bugey, Auvergne-Rhône-Alpes 1
Romainville, Île-de-France 1
Cormeilles-en-Parisis, Île-de-France 1
Seattle, WA 1
Monterrey, NLE 1
Adelaide, SA 1
Schwedt (Oder), Brandenburg 1
Canberra, ACT 1
Leverkusen, NRW 1
Béziers, Occitanie 1
Ibbenbüren, NRW 1
Seclin, Hauts-de-France 1
Békéscsaba, Bekes County 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Rick_Miester Eric James Lawrence (@Rick_Miester) reported

    @Rainbow6Mobile Hey I'm having trouble with the ubisoft Game services in the game.

  • dylanastongreen Dylangreenaston (@dylanastongreen) reported

    @Miguel90744591 @Ubisoft Account disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to _primecodes on Instagram for quick review and assistance.

  • PMorby Philip Morby (@PMorby) reported

    @SteamDeckHQ I'm prob still gonna pick up (I mean at £3 I spent more on an ice cream last week) but not sure I'm a fan of having to sacrifice so much to get it to work. Shall stick to Trackmania and Trackmania Turbo via Ubisoft Connect for my #SteamDeck driving fix!

  • garba_yunana Yunana Garba (@garba_yunana) reported

    @ggk_Future @Ubisoft The support team doesn't work anyways I had similar issues but I was referred to RUIZ_CYBER on Instagram he recover banned,hacked,and disable accounts.

  • RandomNoobYT Random Noob (TeK✨) (@RandomNoobYT) reported

    @RichHilditch @UbisoftSupport You are getting both, google is refunding for all hardware and software from the Google store and Ubisoft is transferring the licence. You essentially got free games if you ever have access to PC or use another cloud service tied to PC.

  • DaMedyw Amcx (@DaMedyw) reported

    I take ban 24 + I lose 70 point nice this game is so ******* **** always in this game only season ubisoft create new glitch Omg

  • John200120 John Vakaráč (@John200120) reported

    I really hope @assassinscreed Mirage will try to negate these issues. But since it's based on the Valhallas engine and we have yet to see gameplay even tho there are preorders, I don't really believe it. Ubisoft simply always finds a way to disappoint.

  • RandomNoobYT Random Noob (TeK✨) (@RandomNoobYT) reported

    @Kalione_ @UbisoftSupport Google is giving all money paid for hardware and software back, you are keeping your games with Ubisoft too. Depending on what you spent you may have enough refunded to buy a half decent PC or just use another cloud service, GFN, Shadow, Boosteroid etc there are options.

  • tonyt3rry tony terry (@tonyt3rry) reported

    @UbisoftSupport Would have been nice being able to play any games we owned on uplay on stadia from the get go. Wasn't gonna pay £60 for renting a cloud game compared to owning digital and surviving service shutdowns

  • neyy1i ney (@neyy1i) reported

    @UbisoftSupport Hello Ubisoft the problem back today in main menu UAE NORTH (40) When I enter match I had 120 ping

  • Maisie_Squeak 🌹🏳️‍⚧️ That Angry Girl (@Maisie_Squeak) reported

    @PCFREAK4 @UbisoftSupport @HelixCloudGames I dont see the proof that, despite the refund, Ubisoft will gove us access to the games. As far as I understand Google is going White label. This sounds like a transference of license to Ubisoft's new cloud service.

  • _Jtube Jtube (@_Jtube) reported

    @Ubisoft please fix siege the servers are shiting like a litter box but the cat had adderall

  • LYer6000 LYer (@LYer6000) reported

    @Rainbow6Mobile I can't enter my name after the tutorial... Says "Ubisoft Game Services Currently Unavailable. (Error Code 1201)". Please fix that. Thank you

  • _Jtube Jtube (@_Jtube) reported

    @Ubisoft mannnn fix ur r6 servers man they hella bugged

  • Beauera_ Brandon Ryan Beaumont (@Beauera_) reported

    @SoftRosieW Definitely a problem when the company actively goes out of their way to erase something, like with P.T or older Ubisoft games, but most of the time, licensed product or not, they just leave it available for anyone to use, even after it's been delisted.

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