Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Madrid, Comunidad de Madrid 4
Seattle, WA 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
São Paulo, SP 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Bari, Puglia 2
Rennes, Bretagne 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Camaçari, BA 1
Libertad, BA 1
Vredenburg, Western Cape 1
Aracaju, SE 1
Socorro, SP 1
Ars-sur-Moselle, ACAL 1
São José dos Campos, SP 1
Limoeiro do Norte, CE 1
San Justo, BA 1
Cherbourg-Octeville, Normandie 1
São Gonçalo, RJ 1
Reynosa, TAM 1
Recife, PE 1
Quito, Provincia de Pichincha 1
Rio de Janeiro, RJ 1
Taquaritinga do Norte, PE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • RuffleMUTT 🏮🐾RuffleMUTT🐾🏮 (@RuffleMUTT) reported

    @DirectFeedGames For the budget of Mario +Rabbid compare to their other titles, Sparks of Hope is the least of their problem. The random cancelation of three unannounced games (which is normal to be fair) and another delay of Skulls n Bones. Nate, do you see Ubisoft being bought one day

  • jhondoe322194 jhon doe (@jhondoe322194) reported

    @UbisoftSupport is there a way to get Star Trek bridge crew to work as I can’t sign into Ubisoft on it. Keeps coming up with errors

  • Rik_TC Erik (@Rik_TC) reported

    @UbisoftSupport Hello again, unfortunately still have the same error message after deinstalling and installing Ubisoft Connect.

  • DaneBrooks8 Dane Brooks (@DaneBrooks8) reported

    @SpawnWaveMedia I wonder if the issue is there is just a lot more competition in the strategy RPG genre on the Switch this time. Also, everyone knows Ubisoft games cost 25% of their original price 6 to 9 months after release. I bought this day 1, but I almost never do that for their games.

  • RoninGeekery Ronin Geek on BITCADE Podcast App 🇨🇦🇬🇧🇺🇸 (@RoninGeekery) reported

    @Kotaku Work from home isn’t working for the games industry, and the issue is most pronounced with Ubisoft. They need to get their teams back into offices on a limited basis, at least.

  • yomarswrld 𝚈𝚘𝚖𝚊𝚛🖤 (@yomarswrld) reported

    @UbisoftSupport ubisoft can u pls fix this bug in siege causing my gamechat to stop working

  • CorrieGT117 Corrie Thiessen (@CorrieGT117) reported

    @Ubisoft Don’t you guys have skull and bones to work on not a Public Service announcement about drinking water after you guys delayed the game for the Sixth time.

  • LordNexus Lord Nexus (@LordNexus) reported

    @GamerUPGaming @BenjiSales I mean, Ubisoft had successful live service games, Division 1 was doing good until 2 came out. Then 2 was doing good until the devs shifted to avatar Also Siege has been consistently decent

  • TomBLock91 Tom (@TomBLock91) reported

    @Octoberfleshed @NinEverything Same reason I haven't brought it. It's already cheaper than launch and will go lower. I can wait. That's the problem with all Ubisoft games

  • _LibiRator_ Libi Rator (@_LibiRator_) reported

    @MattSainsb I got the ubisoft sub to try anno 1800, Valhalla, watch dogs all just CTD. My pc should have been able to run them; 32 gig ram, rx 6900 xt, ryzen 7 7700x, 4gig ssd. I don't know how every game I tried had so many issues with my specs.

  • SilentWraith87 Robert Gough (@SilentWraith87) reported

    @JimSterling The problem with "Mega brands" is that eventually they get to the point where they just copy and paste the same thing again and again, which Ubisoft already have experience with, with Assassin's Creed, until they went the more RPG route with it.

  • Alex_gaming95 Alex_gaming95💿 (@Alex_gaming95) reported

    @OneHitSword @NextGenPlayer They won't buy them because Ubisoft has to much problems at their management, and Microsoft doesn't want that on their shoulders... Sony however might buy them if they get desperate, when Activision deal goes through.

  • CandyClaim Candy (@CandyClaim) reported

    @Chris_Dring I think Ubisoft had something with Rainbow 6 Siege, but it’s stuck between a product and service game. It’s a paid game with DLC, and yet it receives seasonal updates and battle passes like a service game. If it had gone F2P a few years ago, I think things would have been better.

  • yash_raj99 Yashwanth (@yash_raj99) reported

    @GameSpot Okay no problem, let's see how good the Avatar and star wars games will be. To be honest I have no expectations on Ubisoft.

  • CompleteTwix Complete Twix (@CompleteTwix) reported

    @UbisoftSupport hey i made my ubisoft account a couple years back and forgot the email, i usually login my psn account but it was banned can you help

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