Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Lucé, Centre-Val de Loire 2
Glasgow, Scotland 2
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
Uzyn, Kyiv Oblast 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • jjunior5182 Jjunior518 (@jjunior5182) reported

    @PlayXDefiant @Ubisoft You guys really screwed the pooch with the beta 5 days i played and should have everything unlocked but because ur progression was broken now I have to start from level 5. I will not play this game again can’t use weapons i grinded for days not right

  • CodCrybaby COD Crybaby (@CodCrybaby) reported

    @PixelsofMark Once again asking for dualsense edge fix please. It works on cod, steam, hell even other games on Ubisoft connect such as riders republic. When playing xdefiant, you press R2 to shoot and it will activate ability, throw a grenade, and shoot all at same time. Ty pls help bro

  • CrackheadJuzo_ Crackhead Jûzô🐊 (@CrackheadJuzo_) reported

    @UbisoftSupport @UbisoftFR i have a problem can you help me please

  • chicken_beef6 Jason (@chicken_beef6) reported

    @Ubisoft pls fix skill base match making im getting cobble stone 4 team mates like bro they so bad plssssssssssssssssssssssssssssssssssssssssss

  • BumsAt no (@BumsAt) reported

    @PlayXDefiant @UbisoftSupport @Ubisoft Day 2 of asking to fix the Delta error codes. Literally can not play more than 2 games and there is so many people with this issue. Not my wifi either.

  • Krash198031 Krash (@Krash198031) reported

    @don5738689643 @PixelsofMark Literally already did that but twitch wont let me connect my maint ubisoft account through xbox, it loads and refreshes the sign in page

  • SciFiwhiteGuy William Armand (Impin_aint_ez87) (@SciFiwhiteGuy) reported

    @UbisoftSupport I've had continuous issues with AC:Valhalla. The system isn't showing my Ubisoft account as linked to XBox and all of my saved data has been trashed. I've had this issue for the past week without any fixes.

  • JodyTanner93 jody (@JodyTanner93) reported

    Can't play @PlayXDefiant beta bc i don't have my ubisoft verification code and they're customer service is closed 🫤

  • CT492187506819 ♋️C T🎉 (@CT492187506819) reported

    The Crew 2 is having connectivity issues on Xbox One and PC. Players are complaining about not being able to join games or getting kicked out of games for no reason. Ubisoft is aware of the issue and is working on a solution.

  • StarfighterInt1 StarfighterInteractive (@StarfighterInt1) reported

    @melgibsonfan96 @OldMemeClown The reason for this was the 2008 financial crash. The crash caused a lot of small to medium studios to go bankrupt and either dissolve, or sell to larger studios like EA, Ubisoft, or Activision.

  • IACrane Ian Alexander Crane (@IACrane) reported

    @UbisoftSupport There is little to no response or help for Ubisoft account issues and it is really really frustrating : Hi am hoping that I have finally found the right place for help. I set my Ubisoft a/C up with an email address that has a typo and I can't change it.

  • Mcvinnigus Riley Mcvinnie (@Mcvinnigus) reported

    @Ubisoft are you ever going to fix uno?

  • PixelArtistToby Toby (@PixelArtistToby) reported

    I have a xbox gamepass on Windows 11, normally I see 10-20 megabyte on steam and ubisoft connet but I see 2-6 megabyte on xbox gamepass. How can I fix this problem?

  • Ezsb100 Ezsb (@Ezsb100) reported

    @UbisoftConnect Ubisoft connect is having a service issue where I can not access it

  • WahSiLinlauPeh tomo angel (@WahSiLinlauPeh) reported

    @UbisoftSupport Is Ubisoft connect going to be offline soon? I've unresolved issues for my breakpoint slot one.

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