Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

Less
More

uplay-ubisoft Hero Image

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Clark Bayshore, MI 1
Béziers, Occitanie 1
Ibbenbüren, NRW 1
Seclin, Hauts-de-France 1
Békéscsaba, Bekes County 1
Tacoma, WA 1
Homestead, FL 1
Lusciano, Campania 1
Wiesbaden, Hessen 1
Strelcha, Pazardzhik 1
San Leandro, CA 1
Kyosai, Gyeongsangnam-do 1
Brampton, ON 1
Göppingen, Baden-Württemberg Region 1
Newport News, VA 1
Waynesville, MO 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Antwerpen, Flanders 1
Tampa, FL 1
Jeffersonville, OH 1
Seattle, WA 1
Schleswig, Schleswig-Holstein 1
Cocoa, FL 1
Clarksville, TN 1
Tucson, AZ 1
Brighton and Hove, England 1
Rosedale, MD 1
Ludwigsburg, Baden-Württemberg Region 1
Debrecen, Hajdú-Bihar 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • CraniumCrash0 CraniumCrash0 (@CraniumCrash0) reported

    @UbisoftSupport I’m trying to link my psn account to my Ubisoft account. The account I have that I just unlinked yesterday is an acónito thay I don’t play siege on. It gives me an option to delink the old account but not a different account. Can you help me fix it?

  • skullslayer254 _JD_ 🌙 (@skullslayer254) reported

    @UbisoftSupport please fix the Ubisoft connect app on consoles, it keeps giving me errors when I try to gift my friends for rainbow six siege

  • sIuffn Jon🤑🔫 (@sIuffn) reported

    @Rainbow6Game @Ubisoft Fix your ******* game for **** sakes, just remaster the game it would be sooo much better than this heaping pile of horse ****

  • palayebvb19 Zach (@palayebvb19) reported

    @Rainbow6Game @Ubisoft I bought the battle pass + 20 levels and only got 1 battle token and then got to level 24 not to get 24 tokens? Is there a fix or is this just a bug?

  • TaurusZockt Taurus (@TaurusZockt) reported

    @RainbowSixDE UBISOFT ME ANGY! Fix

  • Crazed_Lfc Crazed (@Crazed_Lfc) reported

    @charliedelta6 @dadbod3452 @infrarogue89 It's a fact, nobody had a problem with Activision, Ubisoft, Square, EA, Sony raising game prices. Xbox has been taking a loss over that period compared to everyone else, if they can Xbox can. And it helps with FTC. Less predatory of they match everyone else's price.

  • WxvyBrian jimmbo (@WxvyBrian) reported

    @Rainbow6Game Been trying to play with some Xbox friends while I’m on PlayStation. We are added on Ubisoft connect but when either one of us accept our invites nothing happens and we can’t connect into the same lobby. Is there going to be a fix soon?

  • StumpfCedric Cedric Stumpf (@StumpfCedric) reported

    @Rainbow6Game So bad Ubisoft honestly every season Problem wow

  • SwitchBlayd SwitchBlayd (@SwitchBlayd) reported

    @Rainbow6Game Is there an update on the freezing issue on PC? Ubisoft mentioned it was “high priority” issue months ago - radio silence since?

  • HoldToReset holdtoreset.com (@HoldToReset) reported

    @ClaudioValdevit Ubisoft and the internet is bound to be trouble.

  • not_wewe wew (@not_wewe) reported

    @UbisoftSupport I can’t even sign into my Ubisoft account through the PSN way, please fix it

  • FredericMA45 Fredericma45 (@FredericMA45) reported

    @FarCrygame Hi, I've Ubisoft+, but When I go to sthe store it tell me to buy it ("Lost between worlds"), instead of the other DLC which are identify playable with ubisoft+. When I lauch the game and go to the DLC I can see "An error occurred while displaying offers. Try again later"

  • Viceroy_12 Viceroy (@Viceroy_12) reported

    @P_Betar Because those publisher's already have their own competing subscription services. And if releasing games day and date on subscription services and Game Pass is so bad for the industry. Than why do EA and Ubisoft also release their AAA games on a service.

  • Josh_Dobson212 Joshua Dobson (@Josh_Dobson212) reported

    @UbisoftSupport me and my friends are unable to join each other's lobbies via Ubisoft connect. Is this an issue for everyone or just us? we have restarted PC's, Ubisoft and siege multiple times.

  • ConsortGaming Consort Gaming ➐ (@ConsortGaming) reported

    @allotheabove123 @DrVanillaT Even then I will (begrudgingly) pay 60 dollars for a decade old game if it was maintained and runs right on the platform it's made on. But no Ubisoft you cannot have that much of my money for a broken port you farted out 10 years ago and never fixed

Map Check Current Status