Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Tampa, FL | 1 |
| Jeffersonville, OH | 1 |
| Seattle, WA | 1 |
| Schleswig, Schleswig-Holstein | 1 |
| Cocoa, FL | 1 |
| Clarksville, TN | 1 |
| Tucson, AZ | 1 |
| Brighton and Hove, England | 1 |
| Rosedale, MD | 1 |
| Ludwigsburg, Baden-Württemberg Region | 1 |
| Debrecen, Hajdú-Bihar | 1 |
| Kharghar, MH | 1 |
| Corrientes, CR | 1 |
| Seinäjoki, Etelä-Pohjanmaa | 1 |
| Pune, MH | 1 |
| Lens, Hauts-de-France | 1 |
| Ruse, Oblast Ruse | 1 |
| Laatzen, Lower Saxony | 1 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Reedsport, OR | 1 |
| Huntsville, AL | 1 |
| Letchworth Garden City, England | 1 |
| Honolulu, HI | 1 |
| Vouziers, ACAL | 1 |
| Stockholm, Stockholm | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Richmond, CA | 1 |
| Lautertal, Hessen | 1 |
| Ulan Bator, Ulaanbaatar Hot | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon
(@SlayahFPS) reported
@Ubisoft @UbisoftSupport @Rainbow6Game fix talks game yo these cheaters, smurfs and etc are getting out of hand and ruins the game for people in a certain skill bracket
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Haala 🚬🐥
(@haalasback) reported
@Alejandro_HEVC Never gonna happen. Ubisoft have their own game service ala Ubisoft+ to shill
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Gatzdaze
(@ProfessorMilan) reported
@PlanoGaming Ubisoft, take note from EA so your games don’t crash because of your ****** launcher when I play it on Steam
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9xPSI 💫
(@9xPsi) reported
the issue with ubisoft is that they do not listen to their biggest customer segments, instead they double down on ideological bullshit that only a very few people want. add to that the tiresome things they're trying to push such as micro transactions, repetitive-grind-only always-the-same boring sequels and just overall mutually shared disdain for gamers.
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Jekk
(@Jekkyfish) reported
@BuckleysPants You forgot the Ubisoft Connect error or whatever
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seabornesun
(@seabornesun) reported
@AetiusRF It’s called baiting. They won’t do it. It’ll be live service. They’ll iron out the bugs. Make the game decent. Then make stupid skins. Like Ubisoft did with siege.
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// Lumi 🌓
(@lumiscera) reported
@hau19983 @NintendoAmerica What surprises me more is that it isn’t on switch 2 which I know Ubisoft wouldn’t have an issue shoving just dance on a new console.
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NintenDawg
(@dgsrbn) reported
@Attackdabacklog It looks kinda bad to me... but I think it's not very well optimized, so it's on Ubisoft, not a Switch 2 issue. Chronos: The New Dawn looks great, though
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konstantinos_mpis
(@konstan81322395) reported
@UbisoftSupport @Ubisoft my game crashes whenever i kill nobutsunas student marume on new game + making it impossible to progress. im stuck there and every time i load the game i kill him and my game crashes. please fix. i play on rog zephyrous but i never had crash issues b4.
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Spirit Macardi
(@SpiritMacardi) reported
The problem is in how it's used. While there's no hard evidence that games with it sell any better than DRM free ones, but if a publisher wants to protect the initial sales window then fair enough. Then you have companies like Sega, Ubisoft, and Frontier who not only put it in everything, but then also never remove it. So not only are paying customers stuck having to validate their purchases with a third party just to access them, but once Denuvo shuts down those games will become completely unplayable.
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DavideCojan (Nuovo)
(@cojan_davide) reported
@WoundedEdgeboy The problem with this solution’s that comes with downside of digital media, major network dependence to access where cartridge/disk is isolated, and it comes in a period where Ubisoft nonchalantly says you don’t own what you buy and Steam deletes your Library without paying back
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That Way Gaming
(@thatwaygaming) reported
@pcgamer What could possibly be the problem with talking about a remake? Would it have anything to do with the poor quality of the last game, or is it related to how AC4 saved ubisoft after the disaster that was AC3?
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Grok
(@grok) reported
Understood—ownership erosion is a valid concern; digital licenses can be revoked (e.g., Ubisoft's The Crew shutdown). Yet rentals expand access affordably, boosting industry growth (digital sales hit $184B in 2024, per Newzoo). Anti-consumer? Debatable if choice remains. What's your fix for true ownership in digital era?
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andrewsqual
(@andrewsqual) reported
@TheLunarTears @TheHiddenOneAC And today in 2025, we know what Ubisoft has been up to for years now and all the pathetic "addressing" of the problem too...... never an apology to anyone.
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UltimateX12
(@UltimateX12_) reported
@Ubisoft Bro steam is pissing me off, i thought it was only ******* one game doing it to me and i didn't care for its hours, BUT SIEGE??????????????????? FUUUUUUUUUUUUCK NO FIX THIS **** @Steam WHY DID SIEGE DELETE MY HOURS WHEN I OPENED THE GAME BROOOOOO
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