Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
London, England 3
Sydney, NSW 3
Minneapolis, MN 2
Paris, Île-de-France 2
Nottingham, England 2
Rennes, Bretagne 2
Seattle, WA 2
Chesterfield, MO 1
Clinton, CT 1
Toronto, ON 1
Las Vegas, NV 1
Cupertino, CA 1
Melbourne, VIC 1
Newcastle upon Tyne, England 1
Breteuil, Hauts-de-France 1
Lusaka, Lusaka Province 1
Pouilly-sous-Charlieu, Auvergne-Rhône-Alpes 1
Saint-Jean-de-Braye, Centre-Val de Loire 1
Rotterdam, zh 1
Cerritos, CA 1
Irvine, CA 1
Brisbane, QLD 1
Lavaur, Occitanie 1
Valencia, Comunitat Valenciana 1
Mühlhausen, Thuringia 1
Sudbury, MA 1
Bristol, England 1
Toulouse, Occitanie 1
Sofia, Sofia-Grad 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • LewisHogan2 Lewis Hogan (@LewisHogan2) reported

    soo i had issues this morning buying assassins creed valhalla of the ubisoft launcher, so went on the website instead and bought it there, went on my launcher, nothing...logged off etc still not there, filed a ticket @UbisoftSupport any help?

  • YeetWb YeetWB (@YeetWb) reported

    @UbisoftSupport Hey, there is still an issue with making purchases on Ubisoft connect while in a game Like when I try to purchase credits on rainbow six siege PC I can’t select a payment method

  • LibraScopeYT LibraScope (@LibraScopeYT) reported

    @SnesRulez -- really the same problem people have with most Ubisoft open worlds... tons and tons and tons of """"stuff"""" to play through, but very little that actually compliments the core game design. It's all just busywork.

  • Jaidenatoor11 McNuts1999 (@Jaidenatoor11) reported

    @Ubisoft why is it that you never give us replacement players in casual for squares who leave, joining a game late takes a century and a half, and make legendary charms and put them in alpha packs? Funny how 70 million players and no money goes toward fixing any of the issues hmm

  • SKnight849 ShadowKnight849 (@SKnight849) reported

    @MaysteadBrandon @XboxSupport As per usual, someone not realizing for honors online services are ALL handled by Ubisoft, and this issue is across multiple games on multiple platforms, instead taking it as an excuse to hate on xbox without doing any research.

  • Berserker2812 Berserker (@Berserker2812) reported

    @Ubisoft really gotta fix Assassins Creed Syndicate on the PS5, that game is a mess 😒

  • AnnoyingFix Annoying Ubisoft Until They Fix Their Game (@AnnoyingFix) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game so like did you guys just decide not to fix the servers this time or what??

  • LugasGaming Lugas of Gaming (@LugasGaming) reported

    @Ubisoft / @UbisoftConnect / @TheDivisionGame Any update on a fix for the hard crashes for PC?

  • rameshliyanage Ramesh Liyanage (@rameshliyanage) reported

    @CrazyNalin Strange. Wonder from when. I remember using my Combank a few days ago on Steam and Ubisoft and even today for Xbox/Windows Store. Sampath has issues though. Suddenly decides to not work.

  • briannvalente 𝕊𝕔𝕚𝕖𝕟𝕔𝕖 𝔽𝕚𝕔𝕥𝕚𝕠𝕟 (@briannvalente) reported

    @starmike @NorlinGames @MarkRein Is that a problem in your computer for you? For games we have EGS, Steam, Origin, GOG, Uplay, Microsoft Store, etc, and I don’t see people crying about it. We have competition! In my country games are cheaper in Steam and I use that.

  • KroMaxdav Maxdav_kro (@KroMaxdav) reported

    @Ubisoft fix seige now because I'm litterlay gonna kill my self

  • gavin07010434 gavintheking789 (@gavin07010434) reported

    @Rainbow6Game @UbisoftSupport do y’all care about console at all because we don’t ever got roll back and almost no ban waves we already have to deal with mnk and ddos like why are we second to pc why can’t it be equal care @Ubisoft

  • Don4EveR1 Khalid (@Don4EveR1) reported

    @Ubisoft So is this your policy now? You take our money without any content?! Fix this sh** 😡

  • NeelBell NeelBell1317 (@NeelBell) reported

    @kaliroses i'd recommend the complete edition of scott pilgrim as that got delisted in the past and got relisted a decade after it was on the ps3/360 can even buy it physically if u want to own it thru limitedrun unless u dont mind using ubisoft's service

  • SKnight849 ShadowKnight849 (@SKnight849) reported

    @darren_mg @XboxSupport Ubi is suffering server degradation right now, so server issues are gonna be plaguing Ubisoft games for a little bit until they fix it

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