Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Hamburg, HH 5
Carmel, IN 5
Zionsville, IN 4
Lyon, Auvergne-Rhône-Alpes 4
Prague, Hlavní město Praha 4
Rennes, Bretagne 3
Toulouse, Occitanie 3
Belo Horizonte, MG 3
Les Mureaux, Île-de-France 3
Essen, NRW 3
Helsinki, Uusimaa 3
Genève, GE 3
Milan, Lombardia 3
Vienna, Wien 3
Madrid, Comunidad de Madrid 3
Tourcoing, Hauts-de-France 3
Don Torcuato, BA 2
Colchester, England 2
Recife, PE 2
Augsburg, Bavaria 2
Croydon, England 2
Toronto, ON 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
Angers, Pays de la Loire 2
Munich, Bavaria 2
Las Palmas de Gran Canaria, Canary Islands 2
Barcelona, Catalunya 2
Kassel, Hessen 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • imJentiq ひ (@imJentiq) reported

    @Misho__________ @E2SmoothR6 @Ubisoft exactly why i’m saying they can’t fix it

  • RSixbox apophis (@RSixbox) reported

    What I learned from S.I. is that @Ubisoft's disastrous handling of bugs and issues in Siege has resulted in me missing the casting of @KiXSTArTV and @INTERRO more than watching or playing the game and I hate Ubisoft for that!

  • Cschmidt2121 Cody Schmidt (@Cschmidt2121) reported

    @Gothicpolar @Ubisoft @primegaming Do you honestly think me and countless others haven’t reported the fact that their are still launch day issues with this game that have cost hours of game play and deemed the game useless. But really let’s get that paid DLC out the door

  • wonser_jacob jacob wonser (@wonser_jacob) reported

    Fix your game it closes to much @Ubisoft @Rainbow6Game

  • LucaMan70315154 Luca Manfredi (@LucaMan70315154) reported

    @Ubisoft fix the ******* sound glitch on console that removes from the game I’ve had it three times in two matches. Don’t bother nerfing operators and ******* fix this problem that has been a thing for months

  • Soulnemesis83 ♠SouL♠️ (@Soulnemesis83) reported

    @xMBGx Plus they will develop around a subscription service. Really man, I think Bethesda will be very ubisoft like. Generic stuff

  • 965Superevil SuperEvil_965 (@965Superevil) reported

    @Ubisoft FIX FOR HONOR SERVER PLEASE.

  • azuresmoon az (@azuresmoon) reported

    @Ubisoft @Rainbow6Game fix your dogshit *** game please just played a game and every time someone shot the audio of the gunshots would not go away and last round all my sound except gadgets disappeared lmfao

  • F3rBy313 Im riben (@F3rBy313) reported

    @Ubisoft ok .. now fix ur servers , i can't log in my account

  • Codyololo ََََ (@Codyololo) reported

    PC siege is so ****. I barely even play and when I do there’s a problem, cheaters, ubisoft connect not working, and this time server being **** so everyone is at 1000 ping. Awful platform

  • XOnthedivide Volturnus. (@XOnthedivide) reported

    @Rainbow6Game Day 10 of asking Ubisoft to fix the hitboxes till they do.

  • Cschmidt2121 Cody Schmidt (@Cschmidt2121) reported

    @Gothicpolar @Ubisoft @primegaming Just to be clear I’m not having bug after bug I’m dealing with a bug that’s been present since November of 2020 literally 6 months of me and others having the same problem where we can’t complete a game we enjoy and killing the draw we had to the game in the first place

  • TheRealKingRamz Jesse (@TheRealKingRamz) reported

    @UbisoftSupport Hello, is the team looking into or trying to fix the Online Service Error code 0X20100302 that I myself and others have been getting since the last big update? I’ve already change my Ubisoft account password and it only seemed to fixed it for a few days.

  • Arkhamhorse1 Yuletide Horse (@Arkhamhorse1) reported

    @Sarib1120 -actually exist. Ubisoft is sticking in things that have no context in anything. They've got a glowing wolf and stuck it on a boat for some reason, they got a giant lynx for a mount that hadn't got anything to do with anything. Historical accuracy isn't the issue, it's the reason

  • Brandon77910 Brandon779 (@Brandon77910) reported

    @EAHelp I just died in your AAA game called Apex Legends, ever heard of it? Your game-breaking bugs have caused me to waste my time. This has never happened to me before on any gaming service, Blizzard, Ubisoft, gaming platform. Fix your ******* game. :) @me for further info :)

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