Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Paris, Île-de-France | 7 |
Adelaide, SA | 5 |
Prague, Hlavní město Praha | 4 |
Lyon, Auvergne-Rhône-Alpes | 4 |
Montpellier, Occitanie | 3 |
London, England | 3 |
Barcelona, Catalunya | 3 |
Madrid, Comunidad de Madrid | 3 |
Berlin, Land Berlin | 3 |
Sydney, NSW | 2 |
Helsinki, Uusimaa | 2 |
Cornhusker Trailer Court, NE | 2 |
Rio de Janeiro, RJ | 2 |
Manchester, England | 2 |
Ankara, Ankara | 2 |
Rome, Lazio | 2 |
São Paulo, SP | 2 |
Munich, Bavaria | 2 |
Brussels, Bruxelles-Capitale | 2 |
Seoul, Seoul | 2 |
Milan, Lombardia | 2 |
Birmingham, England | 2 |
Zürich, ZH | 2 |
Melbourne, VIC | 2 |
Brisbane, QLD | 2 |
Riverside, CA | 2 |
Noisy-le-Grand, Île-de-France | 1 |
Mocksville, NC | 1 |
Wittenheim, ACAL | 1 |
Nanaimo, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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kekmeister (@kekmeister69) reported
@DarkViperAU Problem with the Heroes of Might and Magic 3 remaster was that it only had the base game, Restoration of Erathia. Shadow of Death and Armageddons blade weren’t in it. At least Ubisoft didn’t pull the original game from the GoG store.
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bryon (@PrayInquis) reported
@stephen_pitmon @UbisoftSupport @Ubisoft boudicca tomb is broken. start of festival after the long talk with the npcs i got froze. i had to backlog to a save at 206 flat hours. before the tombs and festival. i still have no way of finishing the tomb at all
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LieutenantCawley (@Lt_Cawley) reported
@thebrickprince That’s about right. At least GOG, EGS, Origin, and Uplay are not THIS bad. I mean down for over 12 hours. NO way to play the games. NO ETA. NO update other than “shut up and sit tight well fix it whenever it gets fixed” Completely anti-consumer
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Good Boy 🏴☠️✊ (@fullgrownpupper) reported
@ManofsteelH7 @IGN Ya for sure. I haven’t bought an EA , Ubisoft, or Microsoft game for years cause I can just subscribe to their service for a few months when I game I want comes out.
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Materio (@materioart) reported
@Ubisoft Crash n' Burn
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UNIFIED (@U_N_I_F_I_E_D) reported
@GameSpot Yeah and @Ubisoft lost their Game Director on the Far Cry 7 live service game. He said peace out. He'd rather work somewhere else than make that. Don't blame em one bit. If this Current Ubi really greenlit a new Splinter Cell.. you prolly don't want what that game will be.
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BeastKoast420 (@Aferinx) reported
@SigmaGirlboss yknow, might have to fix my pc at some point that sounds kinda ****** sick, what a play Ubisoft, SWORD OPERATOR
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Sleep Deprived SloMo (@SloMoBackSlap) reported
@yesmynameissumo What does Halo have to do with Ubisoft? And is Xbox making every game they develop a live service game like Ubisoft is?
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Saarai-kaar (@SaaraiKaar) reported
@AngryJoeShow @YouTubeGaming @YouTubeCreators I bet EA, 2K, Ubisoft and many others will be lot happier with hidden dislikes when they release their next trailers from microtransaction filled or unfinished games as service games.
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LeoGaming8619 (@gaming8619) reported
@eurogamer Hahahah I knew they would try the live service with Farcry after number 5. Why don't they just he honest and admit he didn't agree with it. Ubisoft doing everything love service will he the downfall l, it already it beginning with there announcement of Frontline, XDefiant
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Devon Williams (@Kali_ghost209) reported
@Ubisoft @MandoMichael So y'all talking about everything except when y'all plan on fixing that weapon wheel problem... Nobody is gonna care about anything other then that
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Star-Killer89 (ITA-ENG) (@s_killer89) reported
@goblinkink It's the same **** companies like EA & Ubisoft put in their games: "We've PURPOSELY created a problem so that we can later sell you the solution and squeeze every dollar we can from our user-base, before taking a step back and pretend we've 'listened to your complaints'." 😒
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lionofthegalaxy #singleplayerforever (@lionofthegalaxy) reported
@GameSpot @UbisoftSupport @Ubisoft STOP! STOP MAKING GAMES ONLINE SERVICE! SINGLEPLAYER GAMES PLEASE FFS :(
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Jodz (@Jodz_R) reported
Epic and ubisoft PC apps are so **** - every time i open em i gotta sign in no matter how many times i click REMEMBER MEEEE !!
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joe mullan (@moe_jullan) reported
@Ubisoft Not live service games. That’s for sure