Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 2 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg Region | 1 |
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Fretensis
(@Fretensis2) reported
@ViberHelp @Viber 1/2 Dear Sirs I would like to alert you to an error in your system. Namely, when we send a video to a person and then delete it in our gallery (on the phone)... Viber no longer plays it !?
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Julian Vigo
(@_JVigo) reported
@ViberHelp you have defrauded me? I bought a monthly plan but you won't let me use it. Fix this now! I have opened a ticket and written you. This is dishonest.
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Unic Sirfew
(@UnicSirfew) reported
@ViberHelp @Viber please help me restore my account. It was blocked two days ago and despite opening a ticket, I got access to my account for a couple of mins only. I’m Please look into this matter urgently.
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Julian Vigo
(@_JVigo) reported
@ViberHelp you said yesterday to submit a ticket—I have submitted two. You haven’t responded to me. I need to use the phone service I paid for. Can you please address this?
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Hassan Rasheed
(@harash3030) reported
@ViberHelp can you please help me to contact viber since i have create a lot of tickets from your contact platform that i have unable to get reply regarding my issue
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Periklis65
(@PerrySkyway) reported
@Viber your customer service sucks! No human you can talk to. Your robots are blocking people’s number arbitrarily…hello ????
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Steve
(@Computer495) reported
hello @Viber I can't find contact information on your help pages. also absent is a suggestions link for future versions . I have an idea and request how does one get it through to you? 🤔
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🇩🇪 mico 🦖
(@1McChillin) reported
@Viber dude i need to download pics of a report sent by my boss don't let me down dude bestie @ViberHelp don't bug out today pls
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پاکستانی جنرل کتے کے بچے 🔴
(@EHABB000) reported
@Viber My Account has $30 but viber stopped working. Any issue with viber right now?
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Ivan Konov
(@ivanezzzzz) reported
@ViberHelp my Viber Out worked for 1 call and now it does not. I need to make urgent international calls so please help asap!
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LifeIsRuff 🇨🇦
(@coolfactor) reported
@Viber The latest release for macOS 19.5.0 is refusing the fully launch. Just bounces in the Dock. Attempted a fresh install from the website download, and same thing. Known issue?
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Unic Sirfew
(@UnicSirfew) reported
@ViberHelp please help me to get any customer care staff or phone number to have chat with regarding very important justification regarding my viber account block
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Therese Abrahamsen
(@therabrah) reported
Hi @ViberHelp I opened a ticket (#847195058) after an entire chat history just disappeared while I had on daily backup and plenty space on my phone. Not cool. Really hope you can fix this.
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Julian Vigo
(@_JVigo) reported
@Viber @ViberHelp I am still awaiting your unblocking of the SERVICE I PAID FOR. MIGHT IT BE POSSIBLE THAT YOU PROVIDE THE SERVICE I PAID FOR. I OPENED A TICKET AND YOU HAVE IGNORED MY REQUESTS.
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Eric
(@EriCardenasIII) reported
@Viber i have a problem with my account can you help?
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