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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sonthofen, Bavaria 1
Thessaloníki, Central Macedonia 1
Düsseldorf, NRW 2
Sofia, Sofia-Capital 1
La Tour-de-Peilz, VD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • CLAUDIA33910716
    CLAUDIA CASILLAS (@CLAUDIA33910716) reported

    @ViberHelp I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport

  • BlofinBD_Hara
    Hara (@BlofinBD_Hara) reported

    @Viber Your dial pad is not working pls fix it

  • shaan5806
    ahmed shaan nazeem (@shaan5806) reported

    @ViberHelp i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

  • YevhenKilihin
    Yevhen Kilihin (@YevhenKilihin) reported

    @ViberHelp my business account has been blocked for 8 days with no resolution. I’ve submitted multiple tickets and only receive automated replies. I am losing clients and revenue daily. This level of support is unacceptable for a paid service. Please escalate urgently.

  • morescode1
    morescode (@morescode1) reported

    @ViberHelp Hi my number was blocked pls help

  • Elvis_cyberspy
    Elvis (@Elvis_cyberspy) reported

    @araDaraBlue @ViberHelp Message me directly for help

  • George189343130
    George (@George189343130) reported

    @Viber why did you block my account and you don’t help me to unblock it even I have raised multiple tickets!

  • George189343130
    George (@George189343130) reported

    @Viber @viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?

  • TheChadSnap
    Jacob Chaddington (@TheChadSnap) reported

    I have lived in 3 different countries and used countless services for messaging and @Viber the worst by far. The randomly block your account, have zero customer service, and zero way to get in contact with them. VIBER IS A SCAM!

  • alaskaaaaaaA13
    Alaska (@alaskaaaaaaA13) reported

    @ViberHelp Please help with the requestViber Support Ticket #15013605! The attackers took possession of my account! They take a long time to respond! The statement to the police is written!

  • __x__Kill3r__x_
    Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported

    @Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work for won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?

  • JBStojakovic
    Jovana Halvorson (@JBStojakovic) reported

    @Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.

  • George189343130
    George (@George189343130) reported

    @ViberHelp why did you block my account and you don’t help me to unblock it even though I have raised multiple tickets!

  • groovycamp
    legally brown (@groovycamp) reported

    @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

  • thelastheiress
    Belle (@thelastheiress) reported

    @iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?

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