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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sofia, Sofia-Capital 1
La Tour-de-Peilz, VD 1
Greater Noida, UP 1
Stuttgart, Baden-Württemberg 1
Baguio, Cordillera 1
Blagnac, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • George189343130
    George (@George189343130) reported

    @Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?

  • paromitade
    Paromita Dey (@paromitade) reported

    @Viber hi, could you help me transferring my device to another one? Thanks

  • Teichi1811
    Daniel Teichert (@Teichi1811) reported

    @ViberHelp I was charged to my CC for an annual subscription but my account was reset to regular. Please contact me asap to fix it.

  • iamsuperjc_
    JC🌟 (@iamsuperjc_) reported from Pasong Tamo, Metro Manila

    @Viber @ViberHelp I am having problem with my viber, my account get's blocked (0968-881-6391), I need it be fixed ASAP. I can't access my account.

  • JerryMostlySad
    Kynder Bueno (@JerryMostlySad) reported

    @ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?

  • denixxbaykin
    denixx baykin (@denixxbaykin) reported

    @Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.

  • jack_s_hewson
    Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported

    @Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    @Viber @Microsoft Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    @Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

  • George189343130
    George (@George189343130) reported

    @Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?

  • Thebest787
    Thebest (@Thebest787) reported

    @daddyblondlegs @Viber I got recommended to this guy @hack_tech55 here on Twitter who help me fixed mine

  • TheChadSnap
    Jacob Chaddington (@TheChadSnap) reported

    I have lived in 3 different countries and used countless services for messaging and @Viber the worst by far. The randomly block your account, have zero customer service, and zero way to get in contact with them. VIBER IS A SCAM!

  • Yperixitikos
    Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported

    @ViberHelp viber is down ?

  • darav
    dara.v (@darav) reported

    @Viber hi , having trouble getting access code to activate Viber account . Call not coming through

  • MajaSuc
    Maya (@MajaSuc) reported

    @Viber Heii, need ur help. How can i download all the pics and quotes i have saved in notes to an PDF file ?

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