Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1
Traunstein, Bavaria 1
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • JoShi0109 Rupesh (@JoShi0109) reported

    @ViberHelp my account got blocked for reasons unknown! I was creating a viber community for my office purpose and got blocked! Can you help with that please! Its the only number i use. 80% of my work is done via viber. #help plzzz

  • djvitaminka Ленка (@djvitaminka) reported

    @ViberHelp can I text someone for a help? i have some trouble with you viber

  • SanjinMalesevic Sanjin Malesevic (@SanjinMalesevic) reported

    @ViberHelp My grandma accidentally blocked my temp @Viber account while traveling in Europe & even after I helped her to unblock me, I still can’t message her or anyone else for that matter because Viber apparently flagged down my account. That’s beyond dumb.

  • dmm_yz Y.Z. (@dmm_yz) reported

    @ViberHelp Hey Viber, can't login my account, can i talk with somebody from support, because i used the contact form and no answer @ViberHelp 🙏🙏

  • __Usf Usf (@__Usf) reported

    @ViberHelp I did open a ticket and the answer is that my number is blocked and no way to unblock, and no way to have someone on chat or by Phone to discuss this problem. Help !

  • n66ryw8dv4 n66ryw8dv4 (@n66ryw8dv4) reported

    Hi @ViberHelp How can I contact your customer support? I was able to use it for a few hours earlier today but suddenly my account got blocked. I submitted a ticket but my number is still blocked. Can you please help me? I have to contact someone via @Viber Thanks. #viber

  • michaelbryart Michael Bryan (@michaelbryart) reported

    @Viber I need help restoring my data. I backed up yesterday and now i cannot restore it from new number. So i went back to my old number and tried to restore it but while restoring its getting crash. Please send help and not those crap article saying “is this helpful?” 🤬

  • GdoubleU92 Will Grayson (@GdoubleU92) reported

    @Viber @ViberHelp 2 months now and no customer service, no replies. All automated. #CustomerService

  • PurpleRain04 Rain (@PurpleRain04) reported

    Dear @Viber please fix your desktop/Windows app. Keeps crashing. Have already installed and reinstalled it several times.

  • jim4wvu Jim (@jim4wvu) reported

    @ViberHelp okay the translation service in the app isn’t working.

  • dmm_yz Y.Z. (@dmm_yz) reported

    @ViberHelp my account it's blocked, ticket says that my account was" blocked for spam or unusual activity". But i didn't do nothing unusual, use this number from years. It's my first blocking plz help

  • AthenagAmarante Michael angelo amarante (@AthenagAmarante) reported

    @ViberHelp hello pls help me for understand for my problem in my app new user here

  • Alexand0135 Alexander (@Alexand0135) reported

    @aliAlki80504133 @ViberHelp My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help

  • ViberHelp ViberHelp (@ViberHelp) reported

    @Reeddaoud @Viber Hi, Sorry for any inconvenience, the translation service should be back already. Please try using it again now.

  • Harry_Bonkers Harry (@Harry_Bonkers) reported

    @ViberHelp @ViberHelp there is no option to open a ticket. Just links to other troubleshooting issues besides the one i am asking about. Do you have a solution for restoring the desktop version entire history to the mobile android version?

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