Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mengibar, Andalusia | 1 |
| Imsida, L-Imsida | 1 |
| Paris, Île-de-France | 1 |
| Nitra, Nitriansky | 1 |
| Thessaloníki, Central Macedonia | 1 |
| Sonthofen, Bavaria | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Roni DVA (@Ronigleamonly) reported@Viber Dear Viber Support Team, I am writing to report an issue with my recent purchase of Viber Out credit. I purchased approximately $4 of credit to call phone numbers in Bangladesh. While attempting to call Bangladeshi numbers, the Viber app shows that it is ringing, leading me to believe the call is connecting. However, the recipient never receives the call. I have verified this by calling my own alternative number, and I can confirm that no calls are coming through, even though my Viber Out credit is being deducted. I would request you to investigate this issue as soon as possible. If the connection cannot be fixed, I would appreciate a full refund for the unused credit. My account details are: Name: RONI KUMAR PK Phone Number: +8801772763402, Purchase Date: 23/03/2026 Thank you for your assistance. Sincerely, PK
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Nash (@nashgalang) reported@ViberHelp hello im changing jobs and im informing my work related viber groups of my leaving. I was blocked due to spam. I need to be unblocked ASAP. I need to inform people of this and need to reply to impt work related messages that i can no longer help them.
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Alaska (@alaskaaaaaaA13) reported@ViberHelp @Viber I wrote a lot. I'm very sorry. But now, due to the lack of Viber, I can't work. I am also writing a letter. I really hope for your help😭
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CLAUDIA CASILLAS (@CLAUDIA33910716) reported@ViberHelp I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport
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W A Q U II🫥 (@eirahclee) reported@Viber Please I badly need help and you customer service is not replying
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Denys Kulchytskyi (@KulchytskyiD) reported@ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.
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Dardan Beqiri (@dardbeqiri) reported@ViberHelp & @Viber Can someone from the tech support who does actually read emails take a look at my issue Viber Support Ticket #12567284
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denixx baykin (@denixxbaykin) reported@Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.
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J.Down (@isitwortharead) reported@Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.
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Daniel Teichert (@Teichi1811) reported@ViberHelp I was charged to my CC for an annual subscription but my account was reset to regular. Please contact me asap to fix it.
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Greg Old (@gold27701) reported@ViberHelp There are three open tickets about this problem. You have an automatic response with no promised resolution
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J.Down (@isitwortharead) reported@ViberHelp I need to cancel my subscriptipn. But I cannot log in and do this becuase it does not recognise my number. Please help me cancel my subscription.
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Magadh Tours (India) (@magadhtours) reported@ViberHelp It's more than 10 days, so far no solution? Is it your viber help center ?
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Alaska (@alaskaaaaaaA13) reported@ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!
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Ενωσίτης (@vkoutsis21) reported@ViberHelp I already did but I am waiting 2 weeks now to fix it
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