Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cabanatuan City, Central Luzon 1
Traunstein, Bavaria 1
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • ViberHelp ViberHelp (@ViberHelp) reported

    @Imkhushi_12 @Viber Hey, please describe your issue in more detail.

  • jackarandating Jack Aranda Ting (@jackarandating) reported

    Is @Viber down?

  • ldoscherady eldhose (@ldoscherady) reported

    @Viber Viber not working for me? Anyone there to sort this out?

  • kozayyartun Zay Yar (@kozayyartun) reported

    @ViberHelp I wait 12 hours passed. But I still facing activation failed problem. My ticket #1910498370 . After 12 hours passed, I try activate my viber but activation message still occur. please help asap. my phone number is,+959250440154 .

  • harpreetmailbox Harpreet Singh (@harpreetmailbox) reported

    @ViberHelp My account is getting blocked as a spam again n again. Kindly help me to resolve this issue. Share the precautionary steps to avoid this issue in near future.

  • filipegutemberg Filipe TIM BETA (@filipegutemberg) reported

    @ViberHelp Whatttt?!!! I've opened two tickets already!!! The service is back today, but was two days down!! My subscription must be extended two days more!!

  • GloryTh29852113 Glory Thomas (@GloryTh29852113) reported

    @ViberHelp @Imkhushi_12 @Viber Don't wait for support team because they we never respond. Ihappened to me,but now I'm happy I get it recover with the help of (dan_tech872) on Instagram

  • obicnoneobican1 RandomGuy (@obicnoneobican1) reported

    @ViberHelp Hello @ViberHelp i got an email where this was supposedly solved and advised to re-install app, which i did. But the issue is still present. Can we escalate this?! This is taking way too long!!

  • ViberHelp ViberHelp (@ViberHelp) reported

    @Imkhushi_12 @Viber Hey, unfortunately, we can't disclose here the reasons your account was blocked due to privacy issues. Please refer to the replies in your support ticket.

  • nathanmacale Nathan Macale (@nathanmacale) reported

    @ViberHelp hey viber! My girlfriends viber has been permanently banned for “spamming” when she was actually just contacting her regular contacts! (We have screenshots) they are casual back and forth conversations but apparently she was aggressively banned for this??! Help pls!!!

  • harpreetmailbox Harpreet Singh (@harpreetmailbox) reported

    @ViberHelp @ViberHelp I hv raised the ticket but still my account blocked.. Pls help to unblock my account

  • geospot23 Geo's Spot 🌱 (@geospot23) reported

    @ViberHelp do we have issues for iOS? Can't send messages and pics.

  • hareesreekanth hari.srikanth (@hareesreekanth) reported

    @ViberHelp mobile9036741667 I am unable to use viber all of sudden when I was in major bridge call on rakuten viber I am not sure whats going on I am from Rakuten INC and working across 1000 plus vendors on Viber and I daily work with mikita san and Hiren san for issues

  • 7akeit1 7akeit (@7akeit1) reported

    @ViberHelp I still can't access my Account. No code being received. Please help Asap

  • yokohama_al coxy (@yokohama_al) reported

    @ViberHelp hiya. I’ve started on the Viber out plan and made a couple of calls but I’m suddenly getting a no connection message when I go to check my plan. I’ve restarted my phone and the same error message is coming up. Any immediate thoughts?

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