Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Fergus Gallagher
(@fergusgallagher) reported
@ViberHelp Is there any way to appeal about being blocked as a spammer which is surely an error? I have tried a few times via the support form but I get a robo-response telling me the block is permanent.
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ChiiBiChuu
(@ChiiBiChuu1) reported
@Viber Can I ask for your help? I need to find a certain conversation years but I think I accidentally deleted it
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Blessed - Strong and Beautiful
(@BeMe1329) reported
@Viber Would like to know why group of people that I do not even know put my viber phone number on their group? Not even once that happened, more than 3 times. Please fix that group chat thing.
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Zoran Gavric
(@gavricz) reported
So I pressed the backup button, got a error message (generic one they use for all errors), during the time I’m writing this I can se that my latest backup date changed and I have a fresh backup. Either way if the backup went through it still shows that @ViberHelp does not care.
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RoshanM
(@roshanM_14) reported
@Viber @ViberHelp Viber technical issue of viber out credit cost me over 100$ as it asking me try again after some time, as money debited from my account & never credited in viber out. after i write viber support they credited me with 19.42 $ & wot about the rest amount of 80$?
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John Hinz
(@TheRealJohnabis) reported
@ViberHelp I opened up 2 tickets and no response. It's been over a week. Please help.
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Waki Boo
(@DonciscO564) reported
@Viber Hi my activation is failing can you please help as I never had this problem before?
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Dwi Ratna
(@dwiratna_s) reported
@ViberHelp halo viber, i need your help i just activated my account yesterday, i can received messages to someone but i can't send messages. Please help me, thankyou
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp day 3 and still your customer service is non existent.
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Atanas Georgiev 🇺🇦
(@AtanasGee) reported
.@Viber Notifying people who have your phone number that you've installed your app is a no-no! Fix your app! #whatcouldgowrong
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Zoran Gavric
(@gavricz) reported
Not to be complaining but @Viber is one crappy software. Trying to make a backup is a delicate operation like driving a SUV on 2 mm thin ice. They had this issue for 4-5 years and haven’t improved it. It’s a pretty vital aspect for people so one think it would be a priority.
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MA.
(@InahNyo95) reported
@ViberHelp everyday i have to unsintall and reinstall your app to use it... i'm not sure if it's a @Microsoft problem or a @Viber problem
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Will Grayson
(@GdoubleU92) reported
@ViberHelp @Viber I've given you my number and keep receiving an automated response. How is this customer service?
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Mason
(@mason_heiz) reported
@Viber My number cannot be set up on the app! I have the latest IOS15.4 version but when I put my phone number it gives me a Failed Error. Email is sent to the help center but problem still exists. Please Help!!
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John Hinz
(@TheRealJohnabis) reported
@ViberHelp I was recently added to a group chat that was a scam, I tried warning multiple people about the scam. Unfortunately looks like the scammer reported me as a spammer as they had multiple accounts posing as real people and now I can't use Viber anymore. Please help!
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