Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Podgorica, Podgorica 6
Obshtina Varna, Varna 3
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
Novi Sad, Autonomna Pokrajina Vojvodina 2
Yerevan, Yerevan 1
Thüngersheim, Bavaria 1
Calvisson, Occitanie 1
Plymouth, England 1
Santa Clarita, CA 1
Chicago, IL 1
Waynesboro, MS 1
Stuttgart, Baden-Württemberg Region 1
Vienna, Wien 1
Warsaw, Województwo Mazowieckie 1
Vancouver, BC 1
Schwäbisch Gmünd, Baden-Württemberg Region 1
Szeged, Csongrád megye 1
Asnières-sur-Seine, Île-de-France 1
Sarajevo, Federation of Bosnia and Herzegovina 1
Male, Kaafu Atoll 1
Ljubljana, Mestna Občina Ljubljana 1
Zagreb, Grad Zagreb 1
Sremska Mitrovica, Autonomna Pokrajina Vojvodina 1
Belgrade, Central Serbia 1
Borna, Saxony 1
Barnet, England 1
Pasig City, National Capital Region 1
Stara Zagora, Oblast Stara Zagora 1
Banja Luka, Republika Srpska 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • tatyanashishka Татьяна (@tatyanashishka) reported

    @Viber @ViberHelp a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation got me blocked

  • ldoscherady eldhose (@ldoscherady) reported

    @Viber Viber not working for me? Anyone there to sort this out?

  • JasonMengLy Jason (@JasonMengLy) reported

    @ViberHelp I can’t sign in to Viber without the app said activate failed, can you help me please?

  • trekker_william William (@trekker_william) reported

    @Viber Now I realize why so many don’t use Viber! I tried to activate it and it won’t let me. I have three different phones that I’m switching SIM cards with. No issues with Telegram or WhatsApp. Never again!

  • mmladesma17 Marlon Manzano Ladesma (@mmladesma17) reported

    @ViberHelp please help. my number is blocked. I dont know why.

  • Genaro__Gatuzo Ja sam novi lik ovde (@Genaro__Gatuzo) reported

    @Viber Can you fix a ******* bug on iPhones?

  • FAphril Aphril F (@FAphril) reported

    @ViberHelp Talk to me please. I am going to loose my job for doing this to me. help me understand why can't a human being talk to me and just sending me an automated message.

  • mrlmaa_ Marla (@mrlmaa_) reported

    Wow. Got blocked out of my @Viber account for suspected spamming even though it never happened. Sent a ticket to the customer service about it and was told not to reply back and was offered no solution. No wonder people are switching to Telegram 😔

  • fathun fathun (@fathun) reported

    @kenodalo @Viber @SamsungMobile Having the same issue. Has it been resolved for you yet?

  • elsonxhx Elson (@elsonxhx) reported

    @Viber how can someone get in touch by phone call with you guys? Online customer service is terrible !! My viber number is blocked for no reason !!

  • jackarandating Jack Aranda Ting (@jackarandating) reported

    Is @Viber down?

  • LeniRoCZ Leni Rožková (@LeniRoCZ) reported

    @ViberHelp Hi, I wrote to you via the form and also by email. But the support does not respond for long. I can not login. When I enter my number, activation fail. My number is reportedly spam, but why? Thanks to you, I have a problem with passing on important work information in my new job.

  • hashtagtega Tega. (@hashtagtega) reported

    @ViberHelp I'm trying too activate My viber account again after resetting My phone but I'm getting "Activation Failed" please help

  • nathanmacale Nathan Macale (@nathanmacale) reported

    @ViberHelp hey viber! My girlfriends viber has been permanently banned for “spamming” when she was actually just contacting her regular contacts! (We have screenshots) they are casual back and forth conversations but apparently she was aggressively banned for this??! Help pls!!!

  • harika_b harika bandaru (@harika_b) reported

    @ViberHelp my account was blocked. Got an email saying that due to suspicious activity my account was blocked. I use Viber just to be in contact with my immediate family members. I have created customer ticket but got an automated response. Need help.

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