Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
| Thüngersheim, Bavaria | 1 |
| Calvisson, Occitanie | 1 |
| Plymouth, England | 1 |
| Santa Clarita, CA | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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ViberHelp
(@ViberHelp) reported
@itzshyam96 @Viber Hi, we have reset your account, you should be able to activate Viber in 24 hours from now. If you have additional issues please let us know.
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THAN ZAW HTUT
(@THANZAWHTUT9) reported
@ViberHelp Just now I'm connected email.Please check your email.I reply good service or bad service.Thank you.
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Fousekis
(@Fousekis2) reported
@ViberHelp Sorry. It was unblocked immediately after the first message. An after a few minutes was blocked again. It is really important tool for me. What do I have to do? Please help me
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Kevin N.
(@realK4N) reported
@Viber I wasn’t able to use your app on New Years because of an issue no one at your support had responded to me about after multiple attempts to reach out
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enewguy
(@ThisIsEdwinN) reported
@ViberHelp can you guys please help unban my phone??
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Vince
(@scoobert97) reported
@ViberHelp Trying to fix my account as I accidentally added it to another phone and cannot get it working on my current phone. I sent a few emails to support but got the same message back. Please help
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Stiho
(@Stiho5) reported
@ViberHelp Hi, Viber team. I have a problem with one of my numbers. It replies me activation fail in more that 5 devices, also with newest version of viber. Number is 359898315443 Bulgaria. Thanks
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Ali
(@Ali73878437) reported
@ViberHelp Hey... they unblocked my account yesterday and blocked again without any reason for spam or etc... In this week my account get blocked and unblocked 5 times.. I can't understand what happened 😕.. plz help... thanks
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⚔️
(@AirTonight2) reported
@Viber help
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Le jeune président
(@amindidi) reported
@ViberHelp @Viber I'm owning a private institute therefore I should contact my students via viber. Please contact me separately to solve this issue. I want to solve soon.
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BruceyJ
(@brucejank) reported
@viber @ViberHelp my fathers account is getting activation failure after uninstalling and reinstalling the app. We opened a ticket and it says his account was blocked due to being marked as spam. Please help!
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Ivan Erdodi
(@IvanErdodi) reported
@ViberHelp please help, my viber got blocked because i sent a few same messages for new years eve. Now all my conversations are gone. Is there any way to unblock my viber now?
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Rumen
(@haimana) reported
Great service you got @Viber! Blocked my number(use it like twice a week) for spam without providing any details. @ViberHelp asks for a case # that your support system doesn't provide?! Then asking for my email, which i have to put publicly on Twitter ... very privacy-oriented!!!
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Le jeune président
(@amindidi) reported
@ViberHelp @Viber My viber is blocked I can't compose any message now. I didn't sent spam messages. I'm a professional lecturer teaching hundreds of students. I sent messages to my students regarding the course they've enrolled. I've logged this issue but in few seconds your bots are answering.
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Jessica Rayes
(@jrayes) reported
@Viber - hoping someone can help troubleshoot why my calls aren’t going through with the use of credits …