Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 2 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg Region | 1 |
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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DZ
(@CapMamdohsamy) reported
@Viber Welcome Viber I submit a report about an employee of "Viber Support, specifically the Middle East, but this employee "Mustafa Kaddan" does not help any of the users at all. We ask you to change this employee or check with him Thank you very much
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Liam Chan
(@LiamC420856711) reported
@Viber Hello viber , i cant activate ! Help me
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Jack
(@JackPeters80) reported
@ViberHelp Viber help is literally just automated messages! I can't believe we trust you with our precious/valuable information. Viber blocked me for no reason and now I can't activate my phone number. Submitted tickets as recommended and getting same canned response. Please help!!
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Monika Dovydavičienė
(@dovydaviciene) reported
@Viber @viber your support is useless its been 4 days trying to get help on activating my account with zero help from your side. Dissapointing!
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Jack
(@JackPeters80) reported
@ViberHelp I did that multiple times, I get the same response. I cannot activate my phone. Here was my last ticket #832287692 I really don't understand why this is so difficult. Can you please just help me??
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museo de namjoon 🖼️ 🌊 Indigo 🌊
(@kwonwoolee07) reported
@Viber Hello can activated Esim # be used to activate on viber? We've tried it and the error still persists. Submitted a ticket as well. Hope you answer ASAP. Thanks.
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Jack
(@JackPeters80) reported
@ViberHelp @Viber @Viber4Business If you would actually help me and not just send an automated response then maybe I'd believe you. I once thought Viber was great. Now I'm thinking what he heck? This is your customer support?? You should be reported!
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🇺🇸🇺🇸fontainenine🇺🇸🇺🇸
(@fontainenine) reported
@Viber need assistance. My phone number has been blocked from activation because it’s been identified as spam…I’ve never used it for anything other than messaging family. Would like your service back
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Shailesh_Hingne
(@Shailes37476162) reported
@Viber , Really poor service. I am unable to register with exiting number in viber .. would you plz help me for the same.. I have alredy send multiple reminder mail to the your support team , but no response yet. Plz help me to fix my issue ASAP.
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🇺🇸🇺🇸fontainenine🇺🇸🇺🇸
(@fontainenine) reported
@ViberHelp hey there. Asking for assistance. My Viber stoped working. I reinstalled and now I get “Activation Failed” which seems like my number got added to spam. I only talk to my family and would like service back. Thanks!
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Jack
(@JackPeters80) reported
@ViberHelp Please help me. I keep getting the same auto reply response, no one is actually assisting me. Here is my recent ticket # 832287692
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Doodoo
(@Doodoo07127954) reported
@Viber I have been trying to get in touch with or actually have someone help me and not just keep getting the same automated ticket response. Please help ASAP!!!
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James
(@James092003) reported
@LiamC420856711 @Viber I had similar problems,I've made several appeals to support system over and over but no help was rendered until I was referred to #dackfixx on Instagram they helped me fix my account they can help you too I admit he's good and legit i think such consistency makes him the best
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𝐝𝐞𝐯𝐢𝐚
(@hecticchingu) reported
@Viber @Viber4Business @ViberHelp Please unblock my number. This is my first time registrating to viber but my number was detected as a source of spam. I need to use viber for work. Please fix my problem ASAP. Indonesian number 895610733479
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koko
(@marieabbylene) reported
Is @Viber down?
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