Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Traunstein, Bavaria 1
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1
Thüngersheim, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • rostyslav999s Ростислав Салабай (@rostyslav999s) reported

    @BareGamer @ViberHelp I don't think that it would help, but thanks for the suggestion

  • PBBNewsAccess PBB News Access (@PBBNewsAccess) reported

    Hello, no replies on my email yet. I can't restore my backed up viber data from iPhone XR to my new iPhone 12. What could be the problem? @ViberHelp @Viber

  • iamchathu Chathu Vishwajith (@iamchathu) reported

    Dear @Viber, Since #Viber for Mac had issue I deactivate it and connect it again,asked for Sync to get history. While sync the iOS app crashed. Then when open the app had to recreate the account, ask to restore then. Then it seems all my recent messages disappeared. @ViberHelp

  • majiMarasigan Paulina Marasigan (@majiMarasigan) reported

    @ViberHelp Livelihood is dependent on your messaging service. How can your company be so cruel with no proof to show that we violated anything?

  • oe7reh OE7REH Oliver (@oe7reh) reported

    @ViberHelp servers down? Messages weren't delivered since hours.

  • BowmanShelly1 Bowman Shelly (@BowmanShelly1) reported

    @clairedmalanta @ViberHelp This happened to me few days back only thankful to cyberpro101 on Instagram who recovered my account after i reached out to him once. While i wrote to support team for weeks without any replyor help on getting my hacked account back.

  • PBBNewsAccess PBB News Access (@PBBNewsAccess) reported

    Hello, please reply to my email. My ticket number is #1456707885. I can't restore my backed up viber data from iPhone XR to my new iPhone 12. There is no "Restore now" option in my iPhone 12. What could be the problem? @ViberHelp @Viber

  • sujaanhassan1 Ṧ Ḧ (@sujaanhassan1) reported

    @ViberHelp I jave submitted the issue. Please help 🙏🏾

  • Lazar58746348 Don Kihot sa ranča (@Lazar58746348) reported

    @ViberHelp can you please help I have a problem sending videos on my viber to other contacts?

  • clairedmalanta Claire Dimalanta (@clairedmalanta) reported

    @ViberHelp Please help me to unblock. Please.

  • rostyslav999s Ростислав Салабай (@rostyslav999s) reported

    @viber please look into this issue

  • LiridonHalili_ Liridon Halili (@LiridonHalili_) reported

    @ViberHelp Hello! Two days ago I have sent many messages, congratulations for Eid to my friends. But my number is blocked for it. I have deleted my Viber and I have reinstall, but now I cant’t activate. Please, help me and back my Viber nr, My job depends from this nr. Thank you!

  • _lalalau Diana Laura (@_lalalau) reported

    @ViberHelp Hi, I tried to purchase a World Credit plan for Mexico but after introducing my debit card info and confirm the payment, the site shows me a purchase error message. Only until the third intent I was able to hire the service and a charge was made in all my tries. 1/2

  • clairedmalanta Claire Dimalanta (@clairedmalanta) reported

    @Viber @ViberHelp please help me to unblock my account 😭😭😭

  • Krish72580980 Krish (@Krish72580980) reported

    @ViberHelp Dear Team my number is +9609160025 and i have sent several messages to above link its says cannot unblock. I need a support.Please help me to unblock my account

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