Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 2 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg Region | 1 |
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Aphril F
(@FAphril) reported
@ViberHelp Talk to me please. I am going to loose my job for doing this to me. help me understand why can't a human being talk to me and just sending me an automated message.
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Mondr.98
(@98Mondr) reported
@ViberHelp @Viber Hello, my problem is not resolved 
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Arnoldas Grigutis
(@varfrog) reported
@Viber problem on iOS 15.1: messages arrive only after Viber is opened, until then they do not arrive (sender sees 1 checkmark near messages). Seems like push notifications not arriving? All notifications are on. #viber
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RandomGuy
(@obicnoneobican1) reported
@ViberHelp Hello @ViberHelp i got an email where this was supposedly solved and advised to re-install app, which i did. But the issue is still present. Can we escalate this?! This is taking way too long!!
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Elson
(@elsonxhx) reported
@Viber how can someone get in touch by phone call with you guys? Online customer service is terrible !! My viber number is blocked for no reason !!
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Bea B. Martinez
(@beaballesca) reported
Help! My Viber app keeps crashing. Done everything from clearing cache/data to re-installing the app. Same problem @SamsungMobile @viber
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Татьяна
(@tatyanashishka) reported
@ViberHelp Good afternoon there was a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation got me blocked
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Татьяна
(@tatyanashishka) reported
@Viber @ViberHelp a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation got me blocked
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Stoyan Naydenov
(@naydenovstoyan) reported
@Viber your product is horrible. After trying to move my chats to a new device, I lost most of the images associated with them. I had to go back and forth between devices to solve the issue. That was UNTIL you blocked my number from getting auth codes. WTF?!
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ViberHelp
(@ViberHelp) reported
@beaballesca @SamsungMobile @Viber Hey, please specify your operating system version. Does the issue occur after update?
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👑
(@1Alex_King) reported
@Viber could you please help me... On my iPhone i don't get messages until I enter into the viber app. If I am not in it i won't get messages. Why??? All notifications are on.
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Arci Buganan
(@RaphunzeLOVE) reported
@ViberHelp What’s the next step? I badly need to get it activated. Im using it for work. Please help me
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Filipe TIM BETA
(@filipegutemberg) reported
@ViberHelp Whatttt?!!! I've opened two tickets already!!! The service still is down!!! My subscription must be extended!!
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Hermano Lobo🐺
(@Hermanolupus) reported
@Viber can’t see images until wifi connect. can help? iphone user
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Marla
(@mrlmaa_) reported
Wow. Got blocked out of my @Viber account for suspected spamming even though it never happened. Sent a ticket to the customer service about it and was told not to reply back and was offered no solution. No wonder people are switching to Telegram 😔
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