Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Traunstein, Bavaria 1
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1
Thüngersheim, Bavaria 1
Calvisson, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Blosu5 Prashant (@Blosu5) reported

    @ViberHelp I can’t receive activation code on my phone. Your ticket #149986189 help me

  • Blosu5 Prashant (@Blosu5) reported

    @ViberHelp I have opened ticket but your support staff didn’t resolve my problem. Now nobody will even reply to my question so help me asap. Your ticket #149986189

  • ViberHelp ViberHelp (@ViberHelp) reported

    @atuka @Viber Hi, At the moment, we’re no longer offering the Viber Local Number service. You can continue using your local number until the end of your subscription, however, you won’t be able to renew. Thank you for understanding.

  • Taya54544549 Taya (@Taya54544549) reported

    @Viber HELP ME! I do not send spam! The Viber number is over 10 years old! It's some kind of mistake! Only personal correspondence! Please - unblock the number! +380501016767

  • Taya54544549 Taya (@Taya54544549) reported

    @Viber HELP ME! I do not send spam! The Viber number is over 10 years old! It's some kind of mistake! Only personal correspondence! Please - unblock the number! +380501016767

  • eadeath Conejoide (@eadeath) reported

    @AlekZ87 @ViberHelp Same issue with @WhatsApp after several years in use, is incredible we still unable to do cross platform back up. First of all I can not activate again ugh

  • DagarJainish Jainish Dagar (@DagarJainish) reported

    @Viber I am facing problem in chats, please help

  • TopcamBurak Burak Topçam (@TopcamBurak) reported

    @Viber hi there. When I try to make or pick up International viber calls, after answering the call it hangs up automatically. It doesn’t allow me to speak. Can you help with this issue? I am not sure if it’s a setting issue. I have an iPhone if that makes a difference.

  • atuka Atuka (@atuka) reported

    @Viber @ViberHelp please, don't end the service of VNL…

  • AlekZ87 Alexei Khodosevich (@AlekZ87) reported

    @ViberHelp I knew the answer to this question. The main reason why I’ve asked: is when does it change?! You know that the year is 2021, not 2010! Why u don’t fix it? You r don’t care about your clients? This and sending message much time, I see one check mark for and hour some times.

  • keikokuray keikokuray (@keikokuray) reported

    @Viber hallo how can i extract message from viber to excell or csv format? Cant found any singgle way in internet. The one way is pay to buy other software? 😔 Please help

  • Taya54544549 Taya (@Taya54544549) reported

    @Viber HELP ME I do not send spam! The Viber number is over 10 years old! It's some kind of mistake! Only personal correspondence! Please - unblock the number! +380501016767

  • Taya54544549 Taya (@Taya54544549) reported

    @ViberHelp @Viber Hello I already wrote several times - but all the time there comes an automatic answer about blocking the number! But I really really ask for help from @Viber support! It is very important for me! I promise to abide by all Viber mailing rules. I do not send spam! Please help me!

  • icyliciouscandy 🅘🅒🅨 (@icyliciouscandy) reported

    @Viber my viber is not working. I have 2 accounts on my phone and only 1 is working. The other does not send or rcv msgs

  • peachycordelia Lauren (@peachycordelia) reported

    @ViberHelp please pleeeease reconsider stopping your local number service in September! Your app is the most reliable out there for a local number, there are no alternatives!

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