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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
La Tour-de-Peilz, VD 1
Greater Noida, UP 1
Stuttgart, Baden-Württemberg 1
Baguio, Cordillera 1
Blagnac, Occitanie 1
Hamburg, HH 1
Athens, Attica 1
Budapest, Budapest 1
Ramat Gan, Tel Aviv 1
Lefkáda, Ionian Islands 1
Belgrade, Central Serbia 1
Freigericht, Hesse 1
Sofia, Sofia-Capital 1
North Vancouver, BC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • PirateSenex
    Pirate Senex 🏴‍☠️🔻 (@PirateSenex) reported

    Hey @Viber, when are you finally gonna get your **** together and fix the goddamn image fetching thing on desktop? Every ******* time we update your **** app, we receive the photos in ridiculously-pixelated low-res. Are you morons for real?

  • George189343130
    George (@George189343130) reported

    @Viber Hi, my account has been blocked. I have contacted you multiple times using your support page. I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?

  • itskingnb
    King Navin (@itskingnb) reported

    @Viber @Viber_India are you not going to help???

  • PulkitAtray
    Pulkit Atray (@PulkitAtray) reported

    @Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

  • sasalka0808
    Magdalena Laskowska (@sasalka0808) reported

    @ViberHelp @Viber @Viber Thank you. I already have an open ticket (#15963193), but the issue is still unresolved. My account remains restricted and I still cannot send messages. Please escalate the existing ticket.

  • Al_Maldives
    AaMaldives (@Al_Maldives) reported

    Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this

  • NYCOMch
    NYOle (@NYCOMch) reported

    @ViberHelp your support bot doesn’t help with the issue. Is there any real person who can help?

  • agath_alex
    Alexander (Alexandros) Agathos (@agath_alex) reported

    @NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.

  • groovycamp
    legally brown (@groovycamp) reported

    @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

  • vkoutsis21
    Ενωσίτης (@vkoutsis21) reported

    @ViberHelp I have an issue for days and you still didn't help me to solve it.

  • blb28nbg
    BLB28NBG (@blb28nbg) reported

    @Viber Are you aware that most people on apple devices have a problem since a few days ago with Viber, it just freezes and stays like that, or doesn't load messages...it's getting frustrating, are you doing anything to fix it...???

  • funkyuname
    Ivan Ivanov (@funkyuname) reported

    @Viber @ViberHelp (3) This is seriously affecting her business as it is the main channel which she sells through and communicates with her clients. Your silence is lack of help is seriously worrying. Can you please review ticket #15033849 and help us to unblock it.

  • alaskaaaaaaA13
    Alaska (@alaskaaaaaaA13) reported

    @ViberHelp @Viber Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.

  • monserious
    Mirka (@monserious) reported

    @Viber is there a support that can help me with serious video call lags?

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and no communication, leaving you unable to connect to family and friends!

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