Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Podgorica, Podgorica 6
Obshtina Varna, Varna 3
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1
Thüngersheim, Bavaria 1
Calvisson, Occitanie 1
Plymouth, England 1
Santa Clarita, CA 1
Chicago, IL 1
Waynesboro, MS 1
Stuttgart, Baden-Württemberg Region 1
Vienna, Wien 1
Warsaw, Województwo Mazowieckie 1
Vancouver, BC 1
Schwäbisch Gmünd, Baden-Württemberg Region 1
Szeged, Csongrád megye 1
Asnières-sur-Seine, Île-de-France 1
Sarajevo, Federation of Bosnia and Herzegovina 1
Male, Kaafu Atoll 1
Novi Sad, Autonomna Pokrajina Vojvodina 1
Ljubljana, Mestna Občina Ljubljana 1
Zagreb, Grad Zagreb 1
Sremska Mitrovica, Autonomna Pokrajina Vojvodina 1
Belgrade, Central Serbia 1
Borna, Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • GdoubleU92 Will Grayson (@GdoubleU92) reported

    @Viber @ViberHelp Nearly a month and still no actual customer service......and you actually charge for some of your services? So where's the resolution? Where are all the actual people who "care so much about their users"?

  • adiagrawal13 Aditya Agrawal (@adiagrawal13) reported

    @ViberHelp @Viber @Viber4Business I have a worldwide unlimited calling plan for Viber. I am unable to call, it fails. This is recurring issue that has happened many times. I am long time customer on this subscription. This is very disappointing

  • mrnikg nik g (@mrnikg) reported

    @Viber Hi @Viber ,for some unknown reason your team have blocked my 8 years account twice today with no explanation other than he was picked up a spam and they refuse to unblock it…he has 5 contacts on his phone,can someone please help because customer services were rude and unhelpful!

  • Ochohepojames1 Christian Rooney (@Ochohepojames1) reported

    @denys_zaitsev @Viber Do yourself good, this wall is silent. Unfortunately, they lack knowledge of fixing their apps, got mine fixed with the the help of #dacktech on Instagram. Thanks to him for helping me access my accouni. I've tried so many times to get help but they never respond

  • monish0122 RayeMond (@monish0122) reported

    @ViberHelp i need help to unblock my company number please.

  • _sarthakkaushik Sarthak (@_sarthakkaushik) reported

    @ViberHelp I'm trying to make a call but I get the error that call failed. I think my account marked as spam even though I only dialed my parent's number. Please take a look into it. I appreciate if you can unblock my account.

  • Hidayat52560588 Hidayat Hussain (@Hidayat52560588) reported

    @ViberHelp Viber is not solve my problem.viber is lying

  • Abhinav21Pandey Abhinav (@Abhinav21Pandey) reported

    @Viber my account is blocked kindly help to enable it.

  • Ochohepojames1 Christian Rooney (@Ochohepojames1) reported

    @yu_kapitanova @Viber Do yourself good, this wall is silent. Unfortunately, they lack knowledge of fixing their apps, got mine fixed with the the help of #dacktech on Instagram. Thanks to him for helping me access my accouni. I've tried so many times to get help but they never respond

  • Ms_StephanieRue Art x Stephanie Rue (@Ms_StephanieRue) reported

    @GdoubleU92 @ViberHelp @Viber Exactly! They don't give us an option to appeal at all or communicate with an agent! Terrible Customer service.

  • Scotch_Living Scotch Living (@Scotch_Living) reported

    @ViberHelp It’s a simple query, can you not just answer here? Or point me to a help and support guide? Don’t have time for a form, thanks.

  • Ochohepojames1 Christian Rooney (@Ochohepojames1) reported

    @rabaca14 @denys_zaitsev @Viber Do yourself good, this wall is silent. Unfortunately, they lack knowledge of fixing their apps, got mine fixed with the the help of #dacktech on Instagram. Thanks to him for helping me access my accouni. I've tried so many times to get help but they never respond

  • yu_kapitanova Kapitanovaa (@yu_kapitanova) reported

    @Viber Please, help. My friend was blocked in Viber. We can't communicate with him. Help me!

  • rabaca14 rabaca (@rabaca14) reported

    @denys_zaitsev @Viber My account also got hacked and support service aren't doing anything about it, so l contacted (cyberdigitalhelpdesk) on instagram he successfully retrieved my account. he's legit and reliable

  • marna_mg Mg Marna(Myittha) (@marna_mg) reported

    @ViberHelp Have you blocked my number(+959760***639)? If you have,please unblocked my number. Please .....🙏 help me.

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