Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Traunstein, Bavaria 1
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1
Thüngersheim, Bavaria 1
Calvisson, Occitanie 1
Plymouth, England 1
Santa Clarita, CA 1
Chicago, IL 1
Waynesboro, MS 1
Melbourne, VIC 1
Stuttgart, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Vienna, Wien 1
Warsaw, Województwo Mazowieckie 1
Vancouver, BC 1
Schwäbisch Gmünd, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Taya54544549 Taya (@Taya54544549) reported

    @ViberHelp @Viber I have already received an automatic response many times - that my number is on the blacklist .. but I am not a spammer! I do not send spam! I communicate with people close to me! I have been in Viber for over 10 years This is some kind of mistake! I ask you for human unders help

  • Jinansharyf Jinan sharyf - Genie (@Jinansharyf) reported

    @ViberHelp My account is blocked. Can you please unblock my account +960 7669934 as soon as possible.  I got blocked when i share too many people to advertise my business. When i send an email to support team they said my account cant be unblocked. Please help me out

  • Jayed___ JaЧed  (@Jayed___) reported

    @ViberHelp everytime I send photos in chat it’s failed. Please fix it. Viber on iphone 12 pro max Ios 14.5.1

  • kennedy_niva Kennedy Niva (@kennedy_niva) reported

    @ViberHelp @UNmigration @Viber My issue is with IOM . Are you going to help get in contact with them ?

  • zozon96233979 Mima Zahorianski (@zozon96233979) reported

    I have a problem with my viber. @Viber

  • lokisanyi Sanyi Magyar #dogeusa (@lokisanyi) reported from Brooklyn, New York

    @ViberHelp @Viber you guys take the money for the subscription and minutes later the Viber out not working why? Don’t play with customers. It’s gonna cost you a lot more

  • Andy_Watt Andy Watt (@Andy_Watt) reported

    @Viber My Q's: Why should someone/groups/organisations use Viber instead of Signal, Threema or other secure alternatives? Is it GDPR compliant and how does the service compare to alternatives including WhatsApp and what data does the app collect from users's devices.

  • IvanNikoloff Ivan Nikoloff (@IvanNikoloff) reported

    @ViberHelp The issue is getting worse and worse with all your updates... Just try to make it more stable! I don't care about the emojis or gifs... just make it stable as it once was!

  • iNisiotissa iNisiotissa (@iNisiotissa) reported

    @Viber After the last update, we cannot text while seeing each other on full screen? I wander what's the use of it?Additionaly, the size of the small window of the interlocutor is not adjustable and that makes the whole communication difficult. It would be great if you could fix it!

  • SasaErceg Alex381 (@SasaErceg) reported

    @Viber Profile photo is extremely hard to set up to be visible whole. I spent 15 minutes on cropping, resizing and got nearly what I want. Please fix this asap.

  • SerhiyAndryeyev Serhii Andrieiev (@SerhiyAndryeyev) reported

    @Viber Do you know that about 70% cant use Desctop Viber on Ubuntu 20.04 LTS? Desctop Viber just doesn't accept your mobile number and that's all. Will you plan to fix it?

  • DMD502 义سعودي义 (@DMD502) reported

    @ViberHelp I just want to change number Can you help

  • Zephyr71479725 Zephyr (@Zephyr71479725) reported

    @Viber our viber out calls have been blocked for no reason and when we try to learn more it simply says error code 404 either give us a valid reason for blocking or get our service back we have no access to making calls to our loved ones in Nepal and it’s really frustrating

  • Taya54544549 Taya (@Taya54544549) reported

    My viber number is +380501016767 I already wrote several times - but all the time there comes an automatic answer about blocking the number! But I reallyask for help from Viber support! It is very important for me! I promise to abide by all Viber mailing rules Help me @ViberHelp

  • Taya54544549 Taya (@Taya54544549) reported

    @ViberHelp @Viber I have already received this automatic response many times! I need human help and support! My vibber account has been around for many years! This number is not used for sending spam! I can throw off screenshots of correspondence! Help unblock the number! I am not a spammer😭😭

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