Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bonners Ferry, ID 1
Oakdale, NY 1
Audenge, Nouvelle-Aquitaine 1
Rennes, Bretagne 1
Cairo, Cairo Governorate 1
Kičevo, Opština Kičevo 1
Berlin, Land Berlin 1
Makati City, National Capital Region 1
Mandaluyong City, National Capital Region 1
Yangon, Yangon Region 1
Starnberg, Bavaria 1
Belgrade, Central Serbia 1
Dagenham, England 1
London, England 1
Copenhagen, Region Hovedstaden 1
Athens, Attica 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Fousekis2 Fousekis (@Fousekis2) reported

    @ViberHelp Sorry. It was unblocked immediately after the first message. An after a few minutes was blocked again. It is really important tool for me. What do I have to do? Please help me

  • AirTonight2 ⚔️ (@AirTonight2) reported

    @Viber help

  • brucejank BruceyJ (@brucejank) reported

    @viber @ViberHelp my fathers account is getting activation failure after uninstalling and reinstalling the app. We opened a ticket and it says his account was blocked due to being marked as spam. Please help!

  • JoanaSalCoelho Joana Coelho (@JoanaSalCoelho) reported

    @ViberHelp hey my account was suddenly blocked “because you may have violated our terms of service”?!

  • brucejank BruceyJ (@brucejank) reported

    @ViberHelp @Viber He was having issues making calls to say happy New Years to our family. I tried uninstalling and reinstalling the app, and now he is receiving that.

  • amindidi Le jeune président (@amindidi) reported

    @ViberHelp @Viber My viber is blocked I can't compose any message now. I didn't sent spam messages. I'm a professional lecturer teaching hundreds of students. I sent messages to my students regarding the course they've enrolled. I've logged this issue but in few seconds your bots are answering.

  • scoobert97 Vince (@scoobert97) reported

    @ViberHelp Trying to fix my account as I accidentally added it to another phone and cannot get it working on my current phone. I sent a few emails to support but got the same message back. Please help

  • wasaba WB (@wasaba) reported

    Does anyone experience issues with @Viber - you just get missed call alerts when you open the app. No ringing nothing.

  • amindidi Le jeune président (@amindidi) reported

    @ViberHelp @Viber I'm owning a private institute therefore I should contact my students via viber. Please contact me separately to solve this issue. I want to solve soon.

  • amenZ21 AymenZ (@amenZ21) reported

    @ViberHelp drag and drop not working on my desktop, I hope this is just a bug?

  • THANZAWHTUT9 THAN ZAW HTUT (@THANZAWHTUT9) reported

    @ViberHelp Just now I'm connected email.Please check your email.I reply good service or bad service.Thank you.

  • amigammon Flibber T. Gibbett .... . ... ... (@amigammon) reported

    @Viber The Coach seems broken.

  • MarroquinH8 MarroquinH (@MarroquinH8) reported

    @ViberHelp Thank you I finally got a response after a week, to one of my tickets. To have the agent not understand the problem at all. The issue I am experiencing is that my profile and stickers were not transferred after doing a change number and my sticker market will not load!

  • ViberHelp ViberHelp (@ViberHelp) reported

    @itzshyam96 @Viber Hi, we have reset your account, you should be able to activate Viber in 24 hours from now. If you have additional issues please let us know.

  • ViberHelp ViberHelp (@ViberHelp) reported

    @brucejank @Viber Please open a support ticket right now. We will assist in resolving this issue.

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