Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Podgorica, Podgorica | 6 |
| Obshtina Varna, Varna | 3 |
| Melbourne, VIC | 2 |
| Frankfurt am Main, Hessen | 2 |
| Novi Sad, Autonomna Pokrajina Vojvodina | 2 |
| Yerevan, Yerevan | 1 |
| Thüngersheim, Bavaria | 1 |
| Calvisson, Occitanie | 1 |
| Plymouth, England | 1 |
| Santa Clarita, CA | 1 |
| Chicago, IL | 1 |
| Waynesboro, MS | 1 |
| Stuttgart, Baden-Württemberg Region | 1 |
| Vienna, Wien | 1 |
| Warsaw, Województwo Mazowieckie | 1 |
| Vancouver, BC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| Szeged, Csongrád megye | 1 |
| Asnières-sur-Seine, Île-de-France | 1 |
| Sarajevo, Federation of Bosnia and Herzegovina | 1 |
| Male, Kaafu Atoll | 1 |
| Ljubljana, Mestna Občina Ljubljana | 1 |
| Zagreb, Grad Zagreb | 1 |
| Sremska Mitrovica, Autonomna Pokrajina Vojvodina | 1 |
| Belgrade, Central Serbia | 1 |
| Borna, Saxony | 1 |
| Barnet, England | 1 |
| Pasig City, National Capital Region | 1 |
| Stara Zagora, Oblast Stara Zagora | 1 |
| Banja Luka, Republika Srpska | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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PTD
(@PC_Mechanic) reported
@ViberHelp I have and you said my number is blocked for span which it isn't as it's only ever used to contact family members. Your support team did nothing to help. Do I have to report the same thing again ?
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milkie trinio
(@mikealtrineau) reported
@Viber is there an issue with viber out? I can't make a call.
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Vasilis Liakakos
(@Dante1776) reported
@ViberHelp having a problem with one viber account (after e-banking credentials breach) and e-mails to viber support have been unfruitful. who can we contact to get our account back???
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Manny Calupitan
(@mannycalupitan) reported
@Viber Most of the names in our Viber groups have been erased. We're having a hard time identifying participants. Why did this happen and can you fix this?
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Abhishek K
(@Abhikumar199) reported
@AppleSupport , @Viber @ViberHelp , trying to move Viber app from one iphone to another iphone but unable to do so, taken backup of data on icloud but still it's not working. Apple & Viber are clueless in that case please update your website, help forum that it's not supported.
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Jonny Fraser
(@jpearla2) reported
@ViberHelp My number has been blocked as spam, but it's not. I'm not getting any help from the automated help submission. Can someone please look into this for me?
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Abdul Raziq Ali 🇵🇸
(@abdulraziqalii) reported
@ViberHelp Accidentally I have changed a public group to a private one and now I’m unable to change it to a public group.Please help me to solve this issue.
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Danielle Glewwe
(@mrsglewwe) reported
Hi @Viber! I’ve been emailing about being locked out of my account, but I’ve been left on read 😢 help a girl out? I miss my group chats.
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Nikita Satapathy
(@NikitaSatapathy) reported
@ViberHelp Hi, I have raised a service request with ticket number #151486842 on 10th October. I'm not able to activate my account on my phone. But I can able to activate easily on my friend's phone. Can you please tell me why I am facing this issue. 3days ago I was able to use.
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Araya Rosei 💸 Odd Jobs Monktuber (Debut Oct. 30!)
(@ArayaRosei) reported
@Viber @ViberHelp Been trying to sync my phone with my laptop, and it's been failing non-stop. Your website won't even let me DL the installer so I can uninstall and reinstall to troubleshoot. Are you guys having server issues rn?
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Jonny Fraser
(@jpearla2) reported
@ViberHelp I already have,multiple times but I only get an automated email saying my number is blocked. So I need to speak to an actual person that can help get my number unblocked. Can you please help me?
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Abdul Raziq Ali 🇵🇸
(@abdulraziqalii) reported
@ViberHelp need help
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PTD
(@PC_Mechanic) reported
@Viber Absolute rubbish You blocked my number for no reason whatsoever and your help staff are useless I shall be making an effort not to recommend Viber to anyone
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𝐒𝐚𝐫𝐨𝐤 𝐚𝐤𝐚𝐦
(@Sarok_akam) reported
@ViberHelp That doesn't help
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Tori Y Bai
(@tori_bai) reported
@ViberHelp hi I changed number and Viber account has been blocked with ‘The account has been automatically added to a block list and can not be unblocked’ can someone help?
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