Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 1 |
| Ambato, Provincia del Tungurahua | 1 |
| Los Angeles, CA | 1 |
| Székesfehérvár, Fejér megye | 1 |
| Barcelona, Catalunya | 1 |
| Harrisburg, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Julian Vigo
(@_JVigo) reported
@ViberHelp you have defrauded me? I bought a monthly plan but you won't let me use it. Fix this now! I have opened a ticket and written you. This is dishonest.
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Julian Vigo
(@_JVigo) reported
@Viber @ViberHelp I am still awaiting your unblocking of the SERVICE I PAID FOR. MIGHT IT BE POSSIBLE THAT YOU PROVIDE THE SERVICE I PAID FOR. I OPENED A TICKET AND YOU HAVE IGNORED MY REQUESTS.
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Andy Mills
(@Andydmills04) reported
@Viber - you suck. No customer service response. I have contacted multiple times and ZERO response. Refund me 3 months of payments for NO service.
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Dr.Artan Sadiku
(@SadikuDr) reported
@ViberHelp my account is blocked i need help to unblock it
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پاکستانی جنرل کتے کے بچے 🔴
(@EHABB000) reported
@Viber My Account has $30 but viber stopped working. Any issue with viber right now?
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Monika Dovydavičienė
(@dovydaviciene) reported
@ViberHelp Its been over 2 months now that I cant receive my activation number. Ive contacted your support team hundred of times with no help at all. They keep repeating the same thing over and over again. I checked and done everything I’ve been requested with no results. Useless
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Hussain Isham
(@hisherm) reported
@Viber is this a joke! i was inquiring in viber community members for a apartment middle of the conversation viber got blocked when asked person name nicole said got a report as a spam and cannot provide further information matter closed. i am not a spammer! @ViberHelp, no help?
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Therese Abrahamsen
(@therabrah) reported
Hi @ViberHelp I opened a ticket (#847195058) after an entire chat history just disappeared while I had on daily backup and plenty space on my phone. Not cool. Really hope you can fix this.
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Edin
(@extract0r) reported
@Viber what is happening with the #Viber ? Service is allways bad, can’t send photos, allways issues with messages…
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Julian Vigo
(@_JVigo) reported
@ViberHelp I have now written several times and it would seem that #viber takes money from clients through #applepay and then blocks our service. I am a journalist & I have 45 minutes to finish hours of work you robbed from me. I want a supervisor to email me. This is unethical & dishonest.
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Fretensis
(@Fretensis2) reported
@ViberHelp @Viber 1/2 Dear Sirs I would like to alert you to an error in your system. Namely, when we send a video to a person and then delete it in our gallery (on the phone)... Viber no longer plays it !?
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Monika Dovydavičienė
(@dovydaviciene) reported
@Viber Its been over 2 months now that I cant receive my activation code. I have cobtacted viber aupport hundred times with no help at all. They keep repeating the same thing over and over again. I have checked and done everything they requested but it did not resolve my problem.Useless
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Tom is Love ❼
(@egodollaric) reported
@Viber your push notifications on iPhone are broken these days, even background app refresh works with delay..
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Julian Vigo
(@_JVigo) reported
@ViberHelp you said yesterday to submit a ticket—I have submitted two. You haven’t responded to me. I need to use the phone service I paid for. Can you please address this?
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Unic Sirfew
(@UnicSirfew) reported
@ViberHelp @Viber please help me restore my account. It was blocked two days ago and despite opening a ticket, I got access to my account for a couple of mins only. I’m Please look into this matter urgently.
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