Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Belgrade, Central Serbia | 3 |
Vårsta, Stockholm | 1 |
Sydney, NSW | 1 |
Houston, TX | 1 |
Taipei, Taiwan | 1 |
Brisbane, QLD | 1 |
Monmouth, Wales | 1 |
Milan, Lombardia | 1 |
Makati City, National Capital Region | 1 |
Guangzhou, Guangdong Sheng | 1 |
Manahawkin, NJ | 1 |
Sarajevo, Federation of Bosnia and Herzegovina | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Jean ♌ (@MJvallar_) reported
@ViberHelp help me. Pop up notification cant find to the settings? New version of viber?
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Стево (@Tuy2eGlHZnCKmJM) reported
@Viber @ViberHelp please help me with my number +38766477723 i don't know why I'm banned, no one is answering me
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Dr. Bibhakar (@DBibhakar) reported
@ViberHelp I understand the first time when you sent me the link, after opening the link I couldn't Find anything helpful to resolve my issue. Can customer care give me a call or something.
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MD (@emdecz) reported
@ViberHelp I did before. But you have closed it without solving the issue... ignoring my problem...
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Oziel Acera Delute (@IamOzielDelute) reported
@Viber hi how to refund my 519 viber out subcription i already cancelled but the money not refunded i am not using the viber out can you please help me?
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ReX (@ilikerexb) reported
@Viber @ViberHelp hey i have created a ticket re: my issue. No response was received.
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ViberHelp (@ViberHelp) reported
@JmeeLche @Viber Hi! It's a known issue. Our teams are currently investigating the issue to fix it.
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Yawar khan (@Mukhiyayawar) reported
@Viber my viber is down not able to send messages
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Стево (@Tuy2eGlHZnCKmJM) reported
@ViberHelp please help me with my number +38766477723 i don't know why I'm banned, no one is answering me
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explorer (@exxpplloorreerr) reported
@ViberHelp @Viber PLEASE FIX IT
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ᴀɴᴏɴʏᴍᴏᴜs GUJJU 🏹 (@LifeEqualsPain_) reported
@ViberHelp i switched to viber from hike, because its shutting down, but hidden chat option is not hiding contact 😓 Name of hidden chat still visible in More>Contacts. any solution ?
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Zedhna (@Zidhuuu) reported
@ViberHelp It’s not just me having trouble using it. Damn thing has been lagging for over a month. One has to open and stare at it for an eternity till it gets it **** together.
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Dwight (@dwight_dy) reported
@ViberHelp My account was falsely blocked as spam please help me unblock this for we use viber as a platform to communicate to our customers. I have sent tickets already to the viber support please please help me
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Mr Krystev (@JmeeLche) reported
@ViberHelp How many times have I reported this problem to no avail!
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keb. 😊 (@mynameiskeb) reported
@Viber any chat support that can help me out? :(