Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp @ViberHelp hi Viber . Can you explain why Viber always block my Viber call out service. I need to talk with the owner of Viber that he should explain why they always block my Viber call out service. In one month I didn't use for one day . I need to know that Viber is scammer?
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Hidayat Hussain
(@Hidayat52560588) reported
@Viber @ViberHelp @ViberHelp hi Viber . Can you explain why Viber always block my Viber call out service. I need to talk with the owner of Viber that he should explain why they always block my Viber call out service. In one month I didn't use for one day . I need to know that Viber is scammer?
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Adarsh
(@theadarshboy) reported
@Viber @ViberHelp how can I buy a local number inside viber? I used this feature twice but now don't seem to find it anywhere. Help please.
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Rain
(@PurpleRain04) reported
@viber @ViberHelp for the love of all that is good, please fix your desktop app. I uninstall and install EVERYDAY because it crashes every time I open it when I start my work day. Geeeez!
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Remon
(@remonvogelaar) reported
@ViberHelp could you please look into ticket #325566003. I have sent a reply and 3 reminders after getting a copy/paste reply which didn't solve the issue. It has been 6 days without response.
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Rain
(@PurpleRain04) reported
@Viber @ViberHelp for the love of all that's is good, please fix your desktop app. I uninstall and install everyday because it crashes every time I open it when I start my work day. Geeeez!
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Vera Galkina
(@VeraGalUA) reported
@ViberHelp I need help with my CDR report!!! It’s absolutely wrong and doesn’t contain my data!!!! Who can solve this???
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Anastasia Dysangco
(@angeladysangco) reported
@Viber kindly fix the issue. Most of my officemates and myself can't respond to messages. We can only receive them. PLS FIX
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Rain
(@ulaneslluvia) reported
@ViberHelp I need help please. Our group do not have a superadmin and i can't upgrade myself to one. There are only 2 admins and neither can't promote to being a superadmin.
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Subham Taparia
(@subhamtaparia1) reported
@ViberHelp I had a Viber Out connection for my business. It went well for a couple of months but the number got blocked out last week. I raised a ticket they didnt give any clear reason as to why the service was blocked. Not even responding to the raised tickets.
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nyll loch
(@lynnmcculloch17) reported
@Viber NARU KENZI, Eden Terrace **********, is NOTHING like her pics,🤮OR any of her info, she STINKS, smells VILE, wasted an hour, I suggest you men out there not to go, TERRIBLE, VILE EXPERIENCE. SHE IS A DISGUSTING , Japanese geriatric.
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Ria Tangco
(@riat8) reported
@Viber Is there a way for me to back up my viber in macbook? It is more updated than the one on my mobile app. Please help. Thanks
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nyll loch
(@lynnmcculloch17) reported
@Viber NARU KENZI, Eden Terrace **********, is NOTHING like her pics,🤮OR any of her info, she STINKS, smells VILE, wasted an hour, I suggest you men out there not to go, TERRIBLE, VILE EXPERIENCE. SHE IS A DISGUSTING , Japanese geriatric.
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Nasilemak84
(@nasilemak84) reported
@ViberHelp hi, I've just downloaded Viber and when I call, the received is seeing my number as unknown. Any help for this please ? Thanks
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Danny Vu
(@kitkatlover2016) reported
@Viber I'm having trouble accessing viber. Please send me code so I can activate my viber account. Thank youu!