Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cork, Munster 2
Poplar, England 1
Reutlingen, Baden-Württemberg Region 1
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • CianDarcy3 🙈🥀 (@CianDarcy3) reported

    @ViberHelp Hi, could you please explain why there is an issue when an active call is present and the phone screen turns black. It’s like as if my phone has died, I can’t manoeuvre anything until the phone call is over. Would appreciate feedback as the problem has been ongoing.

  • saeed_rasul Saeed Rasul (@saeed_rasul) reported

    @ViberHelp Hi team I've launched a complaint against my viber out is blocked without any intimation. Can you please help me in this regard?

  • OhWomaniyaaa Oh Womaniyaa (@OhWomaniyaaa) reported

    @ViberHelp @Viber it doesn't let me open up a ticket. please help me

  • hareesreekanth hari.srikanth (@hareesreekanth) reported

    @ViberHelp Are you there to help biggest problem here is not having customer support and in parallel don't give out reasons and solutions why it's getting blocked

  • ismath_a_rashyd Ismath Ali Rasheed (@ismath_a_rashyd) reported

    @ViberHelp ticket No #1109714293 I have requested. Still this problem is not solve. No updates No Mails reserved from viber

  • genpros Genpros Sanidad (@genpros) reported

    @ViberHelp @Viber I can' find the best category for my issue but I just tagged it as a data privacy issue. Hope you can address it soon.

  • _JVigo Julian Vigo (@_JVigo) reported

    @Viber Massive complaint: Your system is adding +240 to calls. I have scanned my computer and it's not me. I have asked for help, you offer none. This has wiped out my credit. HELP!!

  • nael11_ L (@nael11_) reported

    @ViberHelp Hi. I downloaded Viber for Android. I used to use it a long time ago. Now, immediately after activating my account, it was blocked "by spam". Even I've purchased my USA calls subscription 😣. Can I get some help please?

  • FckTitoQC 🎀TitoQC #MyConstant (@FckTitoQC) reported

    my issue ba si @Viber ? cant accept and do calls :(

  • ViberHelp ViberHelp (@ViberHelp) reported

    @pablokrugman @Viber Hi, Unfortunately, we don’t have such a service as Viber Local Number available on Viber.

  • nael11_ L (@nael11_) reported

    @ViberHelp I have not received any help yet. Please, can you answer ASAP? Thanks in advance.

  • hotepma12 lil_islandguh (@hotepma12) reported

    @ViberHelp Need help unable to place calls and cant answer calls on viber

  • Fliker_live Zhenya Kapchik (@Fliker_live) reported

    @ViberHelp hi! I buy a smartphone for my dad, download Viber, enter his number, but I can't register, no call comes from Viber's robot, no SMS, please help🙏🙏

  • nael11_ L (@nael11_) reported

    @ViberHelp Hey. Why don't you answer me? I'm requesting help with my blocked account since tuesday!!

  • hotepma12 lil_islandguh (@hotepma12) reported

    @RakutenSports @Viber is viber down right now? we're unable to place calls? same thing with my family in cali

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