Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Arci Buganan
(@RaphunzeLOVE) reported
@ViberHelp Hi, im having a problem with activating my Viber. I was able to download it but messages are not sending. So, I uninstall and reinstall the app when I tried to log back in. The app says to get help. Can you help me?
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:) नवदिप🇳🇵
(@navarajkharal) reported
i am facing problem on log in @Viber . kindly request to assist me.
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👑
(@1Alex_King) reported
@Viber could you please help me... On my iPhone i don't get messages until I enter into the viber app. If I am not in it i won't get messages. Why??? All notifications are on.
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Marlon Manzano Ladesma
(@mmladesma17) reported
@ViberHelp @Viber kindly help me unblocked my number. i need it in my work. i was able to use it then suddenly it was blocked. thank you
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Leni Rožková
(@LeniRoCZ) reported
@ViberHelp Hi, I wrote to you via the form and also by email. But the support does not respond for long. I can not login. When I enter my number, activation fail. My number is reportedly spam, but why? Thanks to you, I have a problem with passing on important work information in my new job.
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Arnoldas Grigutis
(@varfrog) reported
@Viber problem on iOS 15.1: messages arrive only after Viber is opened, until then they do not arrive (sender sees 1 checkmark near messages). Seems like push notifications not arriving? All notifications are on. #viber
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Mondr.98
(@98Mondr) reported
@ViberHelp @Viber Hello, my problem is not resolved 
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Ahmad Mady
(@toniadams100) reported
Hey @ViberHelp My viber account got blocked for spam/unusual activity. I don’t even use it that much but still use it for a couple of contacts. I’ve also filled out a ticket but got an autogenerated email saying my account cannot be unblocked. Please help resolve this issue.
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Татьяна
(@tatyanashishka) reported
@Viber @ViberHelp a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation got me blocked
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Emina
(@Emina_Co) reported
@Viber hi! My account got blocked whilst I was on the phone with my grandma - unclear as to why. I only use it to call her and she’s hard of hearing so you need to call 5-7 times before she picks up. Any chance you can help me unblock?
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Mars
(@akpanraphael2) reported
@ViberHelp @Viber I just did. It appears I was blocked..pleae help investigate why. Thank you
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Татьяна
(@tatyanashishka) reported
@ViberHelp Good afternoon there was a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation
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Татьяна
(@tatyanashishka) reported
@ViberHelp Good afternoon there was a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation got me blocked
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Arci Buganan
(@RaphunzeLOVE) reported
@ViberHelp What’s the next step? I badly need to get it activated. Im using it for work. Please help me
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fathun
(@fathun) reported
@kenodalo @Viber @SamsungMobile Having the same issue. Has it been resolved for you yet?
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