Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• Julia Mihaylova (@Julsyto) reported 2 minutes ago

  @Viber Dear Viber, I am not able to back up my chat history and this is more than 2 weeks. I wrote to viber support via email and still no answer on your side. This is very annoying and I am excepting the problem to be solved ASAP.

• Robb T. Falana II (@TheRobbF2) reported 2 minutes ago from Vero Beach, Florida

  @ViberHelp @Viber Will I be informed of when my issue is fixed?

• Lambros Petrou (@LambrosPetrou) reported 2 minutes ago

  @ViberHelp @Viber The Viber Out calls are instantly failing with a "Call Failed" error message, before they even start ringing. This is happening every few months. Could you take a look please!

• jeunehomme (@draza011) reported 3 minutes ago

  @rostyclav999 @ViberHelp @Viber I bet it has to do with those stupid Ads they are injecting in our chatlists. Now they can go stuff those ads where the sun don’t shine because they’ve broken the app and people are just switching to competition.

• ✨💫 Veštica 💫✨ (@vracharka) reported 5 minutes ago

  My notes in #viber just vanished😭😡😠 What's wrong with you @Viber??? Can someone please help @ViberHelp

• sami orhan (@sorhancan) reported 8 minutes ago

  @Viber Photo cannot be sent after this update in ios app. Please solve the problem

• CardosoC (@viverumaquimera) reported 8 minutes ago

  @Viber hello. I’m having problems with the app, keeps saying that my account is blocked and the last 2 weeks the calls are cut off all the time. What is the problem? Thanks

• Deano (@deano) reported 11 minutes ago

  @ViberHelp Is it a known problem?

• Andreas Bouras (@bouras) reported 13 minutes ago

  @ViberHelp currently can't activate new account on mac and ios, are you aware of the issue?

• Ростислав Салабай (@rostyclav999) reported 14 minutes ago

  @draza011 @ViberHelp @Viber Recently, Apple updated it's APIs for notifications, which broke some apps, that very heavily relied on it. Most of those apps fixed that issues right when they saw it, on beta stage of those iOS versions, but Viber seems to just not care at all

• 🚲 Döner vivant 🔜 🇲🇬🇫🇷🇷🇪 (@ronnie) reported 17 minutes ago

  @ViberHelp Hi. I restore a backup from an old iPhone but all media say « this photo is not available », please help

• 3RS1N G0NULBAĞI (@ersingonulbagi) reported 17 minutes ago

  @ViberHelp I have been having a problem for 4 days, I deleted it from the phone, I reinstalled it, but I cannot connect

• adahadina (@adahadina1) reported 18 minutes ago from Lingunan, Central Luzon

  @Viber why I cannot upload my stored photos in message? Just a recent experience, I do not have a problem before

• anshuman behera (@anshumanbehera9) reported 23 minutes ago

  @Viber Please help viber is unable to connect

• KrzyDu (@KrzyDu) reported 24 minutes ago

  @ViberHelp @ViberHelp How and where from is support ticket to be opened? Link you provided doesn’t unfortunately help to accomplish this.

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