Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cork, Munster 2
Poplar, England 1
Reutlingen, Baden-Württemberg Region 1
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • JackPeters80 Jack (@JackPeters80) reported

    @ViberHelp I did that multiple times, I get the same response. I cannot activate my phone. Here was my last ticket #832287692 I really don't understand why this is so difficult. Can you please just help me??

  • fontainenine 🇺🇸🇺🇸fontainenine🇺🇸🇺🇸 (@fontainenine) reported

    @Viber need assistance. My phone number has been blocked from activation because it’s been identified as spam…I’ve never used it for anything other than messaging family. Would like your service back

  • Riderthunder Rider (@Riderthunder) reported

    @viber @viberhelp myself and my family have used Viber for years. But no longer. Will be deleting Viber and no longer using it due them not working with Apple watch. Will be using other apps. Backward and poor business decision #viber

  • JackPeters80 Jack (@JackPeters80) reported

    @Viber This is so infuriating - VIBER HAS ABSOLUTELY NO LIVE SUPPORT You blocked me for no reason and there is no way to get unblocked? Help!

  • Riderthunder Rider (@Riderthunder) reported

    @ViberHelp Don’t see where to do this in that link. By doing a google search seems most have this issue and Viber has said it’s not supporting Apple watch anymore with the new updates

  • Mohamme10996520 Mohammed Fathi (@Mohamme10996520) reported

    @ViberHelp I send your help I can't send any messages to anyone

  • marieabbylene koko (@marieabbylene) reported

    Is @Viber down?

  • James092003 James (@James092003) reported

    @LiamC420856711 @Viber I had similar problems,I've made several appeals to support system over and over but no help was rendered until I was referred to #dackfixx on Instagram they helped me fix my account they can help you too I admit he's good and legit i think such consistency makes him the best

  • JackPeters80 Jack (@JackPeters80) reported

    @ViberHelp @Viber @Viber4Business Viber us useless! After many attempts to get customer service I get the same automated response that my account was suspected of spam. I haven't spammed anyone. UNBLOCK MY ACCOUNT NOW! Ticket # 311387539

  • LiamC420856711 Liam Chan (@LiamC420856711) reported

    @Viber Hello viber , i cant activate ! Help me

  • JackPeters80 Jack (@JackPeters80) reported

    @ViberHelp @Viber @Viber4Business If you would actually help me and not just send an automated response then maybe I'd believe you. I once thought Viber was great. Now I'm thinking what he heck? This is your customer support?? You should be reported!

  • CapMamdohsamy DZ (@CapMamdohsamy) reported

    @Viber Welcome Viber I submit a report about an employee of "Viber Support, specifically the Middle East, but this employee "Mustafa Kaddan" does not help any of the users at all. We ask you to change this employee or check with him Thank you very much

  • Doodoo07127954 Doodoo (@Doodoo07127954) reported

    @Viber I have been trying to get in touch with or actually have someone help me and not just keep getting the same automated ticket response. Please help ASAP!!!

  • JackPeters80 Jack (@JackPeters80) reported

    @ViberHelp Viber help is literally just automated messages! I can't believe we trust you with our precious/valuable information. Viber blocked me for no reason and now I can't activate my phone number. Submitted tickets as recommended and getting same canned response. Please help!!

  • jayakum51277807 jayakumar kumar (@jayakum51277807) reported

    @ViberHelp Hi, past 3 days my Viber +9607789099 messages was not working it showing activate failed. Several times mail to Viber support, still now there's no responsible. Next what's the solutions for resolve the issue. Waiting for suggestions from anyone.

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