Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Podgorica, Podgorica 6
Obshtina Varna, Varna 3
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1
Thüngersheim, Bavaria 1
Calvisson, Occitanie 1
Plymouth, England 1
Santa Clarita, CA 1
Chicago, IL 1
Waynesboro, MS 1
Stuttgart, Baden-Württemberg Region 1
Vienna, Wien 1
Warsaw, Województwo Mazowieckie 1
Vancouver, BC 1
Schwäbisch Gmünd, Baden-Württemberg Region 1
Szeged, Csongrád megye 1
Asnières-sur-Seine, Île-de-France 1
Sarajevo, Federation of Bosnia and Herzegovina 1
Male, Kaafu Atoll 1
Novi Sad, Autonomna Pokrajina Vojvodina 1
Ljubljana, Mestna Občina Ljubljana 1
Zagreb, Grad Zagreb 1
Sremska Mitrovica, Autonomna Pokrajina Vojvodina 1
Belgrade, Central Serbia 1
Borna, Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • PC_Mechanic PTD (@PC_Mechanic) reported

    @ViberHelp I have and you said my number is blocked for span which it isn't as it's only ever used to contact family members. Your support team did nothing to help. Do I have to report the same thing again ?

  • Ridwan38206152 radler (@Ridwan38206152) reported

    @mrsglewwe @Viber Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to allenfixx on instagram he helped me when I had similar issue

  • mrsglewwe Danielle Glewwe (@mrsglewwe) reported

    Hi @Viber! I’ve been emailing about being locked out of my account, but I’ve been left on read 😢 help a girl out? I miss my group chats.

  • NikitaSatapathy Nikita Satapathy (@NikitaSatapathy) reported

    @ViberHelp Hi, I have raised a service request with ticket number #151486842 on 10th October. I'm not able to activate my account on my phone. But I can able to activate easily on my friend's phone. Can you please tell me why I am facing this issue. 3days ago I was able to use.

  • tori_bai Tori Y Bai (@tori_bai) reported

    @ViberHelp hi I changed number and Viber account has been blocked with ‘The account has been automatically added to a block list and can not be unblocked’ can someone help?

  • fritzeksks Dominik Němec (@fritzeksks) reported

    @ViberHelp Hello,i´ve already wrote 4 times on support but i keep getting these automatic responses. I really need Viber for my work and it just doesnt work, activacion code is not coming, i tried everything, support didnt helped at all, those are just computers. Please help,ty.

  • PC_Mechanic PTD (@PC_Mechanic) reported

    @Viber Absolute rubbish You blocked my number for no reason whatsoever and your help staff are useless I shall be making an effort not to recommend Viber to anyone

  • Sarok_akam 𝐒𝐚𝐫𝐨𝐤 𝐚𝐤𝐚𝐦 (@Sarok_akam) reported

    @ViberHelp That doesn't help

  • Zaizen01242038 Zaizen (@Zaizen01242038) reported

    @Viber tell me why a request to unblock a number is turned down by your customer support regardless of how much I request it. I've explained the situation countless of times but it seems to me that they're ignoring my requests now

  • DonciscO564 Waki Boo (@DonciscO564) reported from Bedford, England

    @jpearla2 @ViberHelp I've got the exact same problem. I keep raising the ticket and keep getting the same response. I've had this number for over 16 years!

  • jpearla2 Jonny Fraser (@jpearla2) reported

    @ViberHelp I already have,multiple times but I only get an automated email saying my number is blocked. So I need to speak to an actual person that can help get my number unblocked. Can you please help me?

  • ShakerIwa Iwa Shaker (@ShakerIwa) reported

    @ViberHelp Did you manage to get this resolved? I’m having same issue

  • leojendary Leojendary (@leojendary) reported

    @Viber has issues? Can send data but cannot download or view 😵

  • san93472794 san (@san93472794) reported

    @ViberHelp is viber down? My messages on chat groups won't load

  • ShakerIwa Iwa Shaker (@ShakerIwa) reported

    @ViberHelp @ViberHelp my number has been blocked as it’s been reported as spam. I have never sent spam and I don’t understand why I have been blocked. I have filled out form several times and no one can help me. Please help.

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