Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Podgorica, Podgorica 6
Obshtina Varna, Varna 3
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1
Thüngersheim, Bavaria 1
Calvisson, Occitanie 1
Plymouth, England 1
Santa Clarita, CA 1
Chicago, IL 1
Waynesboro, MS 1
Stuttgart, Baden-Württemberg Region 1
Vienna, Wien 1
Warsaw, Województwo Mazowieckie 1
Vancouver, BC 1
Schwäbisch Gmünd, Baden-Württemberg Region 1
Szeged, Csongrád megye 1
Asnières-sur-Seine, Île-de-France 1
Sarajevo, Federation of Bosnia and Herzegovina 1
Male, Kaafu Atoll 1
Novi Sad, Autonomna Pokrajina Vojvodina 1
Ljubljana, Mestna Občina Ljubljana 1
Zagreb, Grad Zagreb 1
Sremska Mitrovica, Autonomna Pokrajina Vojvodina 1
Belgrade, Central Serbia 1
Borna, Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

  • web3chain ³chain 🫶🏼 leiden•eth 🫶🏼 fren•earth•eth (@web3chain) reported

    @Viber still can't use a gif together with the reply function. wen fix

  • jlsreyes José Luis Reyes (@jlsreyes) reported

    @BlackGlassesGuy @Viber My number is also blocked and I’m trying to connect with @ViberHelp! They keep telling me to reopen a new ticket and so far no help. Such a shoddy service.

  • Maksim9889 Maksim Mykhailov (@Maksim9889) reported

    @ViberHelp Do you have any live human in support? I already several times opened support tickets and got only autoreply without any help. Already two days with broken account and without any help!

  • ShakerIwa Iwa Shaker (@ShakerIwa) reported

    @palexogr @ViberHelp I have had the same issue. I tried to fill out the support form multiple times but it always is rejected and viber say they are unable to unblock my number. Soo frustrating, iv tried to look for help everywhere!

  • jlsreyes José Luis Reyes (@jlsreyes) reported

    @ViberHelp So @ViberHelp when am I going to get a reply about this issue? This is extremely frustrating as I use this to communicate with my family.

  • TonysMedia Tony Peterson (@TonysMedia) reported

    @easyos2000 @ViberHelp @Viber I have the same issue now. Account locked and all I get from the Contact Us page they have, is an email stating...

  • ntamutzz cici (@ntamutzz) reported

    @ViberHelp why am i blocked even though i just re-installed because the app doesn't work. Please help

  • vmitakos Vangelis Mitakos (@vmitakos) reported

    @ViberHelp please help to unblock my account, have been blocked and don't know why... only a general description of spam reported or unusual activity, thank you

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @Viber @TechCrunch @ViberHelp having issues logging in again, after 12 hours waiting and trying to login again.. still getting the error message.. "Activation Failed". Kindly check my email and please help, need to access the Viber... ASAP, thanks

  • jhady_aka_shady Junaid Ashraf (@jhady_aka_shady) reported

    @Viber iPhone 14 pro max iOS 16.1.1 . I'm not getting notifications for new msgs/calls and some msgs I just don't receive . It's been like this for a while . Updated the app. Deleted and reinstalled the app . Need help .

  • Pridget22 Pridget (@Pridget22) reported

    @BlackGlassesGuy @Viber The same thing happened to me but I got no help from them thanks to gus_techgramm on I.G who was able to fix it for me I can highly recommend him

  • limaila Aila Lim (@limaila) reported

    @Viber hi can not send and load photos again, is viber down again?

  • zouzounakis ls -l /dev/null (@zouzounakis) reported

    @ViberHelp Hey! Thanks for your response. My problem has been solved. My best guess is that for some reason your Linux app triggers some kind of security alert to your anti spam system. As a result the number is flagged as spam

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @Viber @ViberHelp having issues too.. Activation Failed, after 12 hours waiting, still I cannot login.. please fix, thanks

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