Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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the lonely wife
(@mommymadness29) reported
@Viber Hello viber can you please help. Me recover my hisbands viber account and messages it is used in business transactions. I currently changed his phone into a new one and have all his messages transfered but when viber updated all hiss viber messages disappeared please help me
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ViberHelp
(@ViberHelp) reported
@peyknyus @Viber Hi, are you receiving any error message when trying to create a community?
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Oh Womaniyaa
(@OhWomaniyaaa) reported
@Viber @ViberHelp please help. I have also submitted a ticket. my number is blocked. can you assist me on this
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Mladen Dodig
(@mdodig) reported
from
Belgrade, Central Serbia
hey @Viber, literaly this morning I marked the ad for some bank cash loans as irrelevant and now in the afternoon I see it again among my conversations… can you fix this?
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south america chaos
(@bJOuT9Ay5UaFLCx) reported
@ViberHelp ive i sent an email about the problem since none of the ticktes on that site that you linked actually help me
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564634153241651063516581
(@bJOuT9Ay5UaFLCx) reported
@viber i need help on reporting a group, ive tried for at least an hour to do it but it seen that the group does not have a "report community button" on the android app
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Genpros Sanidad
(@genpros) reported
@ViberHelp @Viber I can' find the best category for my issue but I just tagged it as a data privacy issue. Hope you can address it soon.
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Jace ☆
(@JaceStellar) reported
@Viber @ViberHelp help! My back up is stuck at 45% 😔
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hari.srikanth
(@hareesreekanth) reported
@ViberHelp Are you there to help biggest problem here is not having customer support and in parallel don't give out reasons and solutions why it's getting blocked
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ViberHelp
(@ViberHelp) reported
@pablokrugman @Viber Hi, Unfortunately, we don’t have such a service as Viber Local Number available on Viber.
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hari.srikanth
(@hareesreekanth) reported
@ViberHelp I have already raised here +919036741667 I am from rakuten operations team and really frustrated with these happening not sure what is viber problem here.escalaed this with mikita san already
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hari.srikanth
(@hareesreekanth) reported
@ViberHelp It's getting blocked n blocked being a rakuten team I will be using it only for official purpose but even you are blocking it with out pasting the reason I need a permanent fix
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John Shortall
(@MrShortall) reported
Hey @ViberHelp Can you help me put Viber on my phone even if I don’t have my original sim available to link my account? I have Viber on my tablet and laptop but can’t get it on my new phone due to living abroad and not having access to the old sim/number. Please help!
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L
(@nael11_) reported
@ViberHelp Hi. I downloaded Viber for Android. I used to use it a long time ago. Now, immediately after activating my account, it was blocked "by spam". Even I've purchased my USA calls subscription 😣. Can I get some help please?
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564634153241651063516581
(@bJOuT9Ay5UaFLCx) reported
@viber i need help on reporting a group, ive tried for at least an hour to do it but it seen that the group does not have a "report community button" on the android app
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