Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Podgorica, Podgorica | 6 |
| Obshtina Varna, Varna | 3 |
| Melbourne, VIC | 2 |
| Frankfurt am Main, Hessen | 2 |
| Novi Sad, Autonomna Pokrajina Vojvodina | 2 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
| Thüngersheim, Bavaria | 1 |
| Calvisson, Occitanie | 1 |
| Plymouth, England | 1 |
| Santa Clarita, CA | 1 |
| Chicago, IL | 1 |
| Waynesboro, MS | 1 |
| Stuttgart, Baden-Württemberg Region | 1 |
| Vienna, Wien | 1 |
| Warsaw, Województwo Mazowieckie | 1 |
| Vancouver, BC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| Szeged, Csongrád megye | 1 |
| Asnières-sur-Seine, Île-de-France | 1 |
| Sarajevo, Federation of Bosnia and Herzegovina | 1 |
| Male, Kaafu Atoll | 1 |
| Ljubljana, Mestna Občina Ljubljana | 1 |
| Zagreb, Grad Zagreb | 1 |
| Sremska Mitrovica, Autonomna Pokrajina Vojvodina | 1 |
| Belgrade, Central Serbia | 1 |
| Borna, Saxony | 1 |
| Barnet, England | 1 |
| Pasig City, National Capital Region | 1 |
| Stara Zagora, Oblast Stara Zagora | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Alyce
(@Alyce68663774) reported
@ViberHelp Hi, just can't use Viber out on my android phone and shows no connection and a button of 'try again'. I reinstalled the app, but the issue is the same. Can you help, Thx
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Harpreet Singh
(@harpreetmailbox) reported
@ViberHelp @ViberHelp I hv raised the ticket but still my account blocked.. Pls help to unblock my account
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Татьяна
(@tatyanashishka) reported
@ViberHelp Good afternoon there was a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation
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Filipe TIM BETA
(@filipegutemberg) reported
@ViberHelp Whatttt?!!! I've opened two tickets already!!! The service still is down!!! My subscription must be extended!!
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Zay Yar
(@kozayyartun) reported
@ViberHelp I wait 12 hours passed. But I still facing activation failed problem. My ticket #1910498370 . After 12 hours passed, I try activate my viber but activation message still occur. please help asap. my phone number is,+959250440154 .
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eldhose
(@ldoscherady) reported
@Viber Viber not working for me? Anyone there to sort this out?
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momie_rhei
(@momie_rhei) reported
@ViberHelp @Viber how do you use the enter key in keyboard while using viber in an ipad? been looking for this for ages. there used to be a setting to configure this on old viber versions but not on the latest one. help!
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ViberHelp
(@ViberHelp) reported
@Imkhushi_12 @Viber Hey, please describe your issue in more detail.
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Ja sam novi lik ovde
(@Genaro__Gatuzo) reported
@Viber Can you fix a ******* bug on iPhones?
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Anousch Dabaghchian
(@MrAnouschD) reported
@Viber Hello, i got an issue with this voice message. When i listen to one or many, my phone consider all the voice messages like a call. In my car or my phone, it's the same issue and i can't control the volume of the voice message... Do you have a solution about that ? Thank you !
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explorer
(@exxpplloorreerr) reported
@ViberHelp @Viber I really dont get it what is the problem with viber?I contacted you and you said 6 months ago that serbian language will be available soon and is 6 months soon? Come on everybody here uses viber and no serbian language on iphone shame
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RandomGuy
(@obicnoneobican1) reported
@ViberHelp Hello @ViberHelp i got an email where this was supposedly solved and advised to re-install app, which i did. But the issue is still present. Can we escalate this?! This is taking way too long!!
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Filipe TIM BETA
(@filipegutemberg) reported
@ViberHelp Whatttt?!!! I've opened two tickets already!!! The service is back today, but was two days down!! My subscription must be extended two days more!!
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7akeit
(@7akeit1) reported
@ViberHelp I still can't access my Account. No code being received. Please help Asap
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harika bandaru
(@harika_b) reported
@ViberHelp my account was blocked. Got an email saying that due to suspicious activity my account was blocked. I use Viber just to be in contact with my immediate family members. I have created customer ticket but got an automated response. Need help.