Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Novi Sad, Autonomna Pokrajina Vojvodina | 1 |
| Cork, Munster | 1 |
| Toronto, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Monika Dovydavičienė
(@dovydaviciene) reported
@ViberHelp Its been over 2 months now that I cant receive my activation number. Ive contacted your support team hundred of times with no help at all. They keep repeating the same thing over and over again. I checked and done everything I’ve been requested with no results. Useless
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Ivan Konov
(@ivanezzzzz) reported
@ViberHelp my Viber Out worked for 1 call and now it does not. I need to make urgent international calls so please help asap!
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Rapha Palmero
(@RaphaFourth) reported
from
Pasig City, National Capital Region
@ViberHelp YOUR SYSTEM BLOCKED MY GOVERNMENT-REGISTERED POSTPAID NUMBER! FIX THIS ASAP
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Renee Patterson
(@Reneepa0) reported
@ray_ashkar @Viber Contacting the support seems to be a wasted effort I got Same issues week back Decided to reach out to the support but all to No avail they where all silent I hired the service of a cyber pro #tech.hackpro On instagram who got it fixed He’s the only one who can help you out
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Hassan Rasheed
(@harash3030) reported
@ViberHelp can you please help me to contact viber since i have create a lot of tickets from your contact platform that i have unable to get reply regarding my issue
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Andy Mills
(@Andydmills04) reported
@Viber - you suck. No customer service response. I have contacted multiple times and ZERO response. Refund me 3 months of payments for NO service.
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Rapha Palmero
(@RaphaFourth) reported
from
Pasig City, National Capital Region
@ViberHelp Just same reply. Not a help actually.
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ipeh
(@marquezphilip23) reported
@ViberHelp my viber account got blocked after I message my workmate. Can someone help me?, already email this issue but the reply on email was my account would be permanently blocked. That account is my 5th account and this problem happens in that 5 account of mine.
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jundemar
(@jundemarlc) reported
@Viber Hello i need help my account was mistakenly blocked 🥺 +639222337970, i did not spammed anyone, this is injustice to me
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Julian Vigo
(@_JVigo) reported
@Viber @ViberHelp I am still awaiting your unblocking of the SERVICE I PAID FOR. MIGHT IT BE POSSIBLE THAT YOU PROVIDE THE SERVICE I PAID FOR. I OPENED A TICKET AND YOU HAVE IGNORED MY REQUESTS.
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Renee Patterson
(@Reneepa0) reported
@jundemarlc @Viber I was really fed up when i had similar issues, support system did not even consider my complains i wrote them so many time but no response. i was recommended to #tech.hackpro on instagram he got mine perfectly fixed fast with everything safe
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🇩🇪 mico 🦖
(@1McChillin) reported
@Viber dude i need to download pics of a report sent by my boss don't let me down dude bestie @ViberHelp don't bug out today pls
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Julian Vigo
(@_JVigo) reported
@Mohamme10996520 @Viber Have you heard back from them? I have the same problem. They are clearly defrauding the public.
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Fretensis
(@Fretensis2) reported
@ViberHelp @Viber 1/2 Dear Sirs I would like to alert you to an error in your system. Namely, when we send a video to a person and then delete it in our gallery (on the phone)... Viber no longer plays it !?
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Julian Vigo
(@_JVigo) reported
@ViberHelp you said yesterday to submit a ticket—I have submitted two. You haven’t responded to me. I need to use the phone service I paid for. Can you please address this?
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