Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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kerbae
(@kerbibal) reported
hi @ViberHelp @Viber, need help with my account. when i tried reinstalling viber, it only says ‘activation failed’ as error what’s out workaround here huhu helppp
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𝓳ꫀ𝓲-ꫀꪑ ⚯͛ △⃒⃘ 🎀
(@jei3m11) reported
@ViberHelp please fix your viber notifications on iphone. It’s not receiving notifications. Messages will only go through, if the app is opened! If I use an android phone, there’s notif, but the pics are blurry, if I receive or sent a photo to an iphone user.
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Iwa Shaker
(@ShakerIwa) reported
@ViberHelp @jei3m11 @ViberHelp my number has been blocked as it’s been reported as spam. I have never sent spam and I don’t understand why I have been blocked. I have filled out form several times and no one can help me. Please help.
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zakaria
(@zakarial21) reported
@Viber @TechCrunch I found that viber blocked my account! I was registered for plan for international call! And the problem they never give me the reason!
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PinknoymomARMY 🌈 💜💚
(@pinoymommy) reported
Guys, is there a problem with @Viber ? I can’t seem to open media files on my phone & laptop.
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Iwa Shaker
(@ShakerIwa) reported
@ViberHelp Did you manage to get this resolved? I’m having same issue
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RedRock
(@RedRoccck) reported
Hey @WhatsApp and @Viber, I don’t get any msg or call notifications since updating to iOS 16. Anyone else having the same issue? Notifications setting is fine, background refresh on, restarted, updated apps, to no avail.
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Pridget
(@Pridget22) reported
@zakarial21 @Viber @TechCrunch I really hope you get it back though. That’s so frustrating and sad. Write to [gus_techgramm] on insta. He can help.
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Zaizen
(@Zaizen01242038) reported
@Viber tell me why a request to unblock a number is turned down by your customer support regardless of how much I request it. I've explained the situation countless of times but it seems to me that they're ignoring my requests now
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Jonny Fraser
(@jpearla2) reported
@ViberHelp @Viber @ViberHelp I've opened support tickets through both online forms with no response. Can someone please get back to me and help me with my number being blocked? My number is not spam, it's a mistake. It's urgent.
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Katya's Compass (Dreamtime Aquarium) ⚖
(@Katya_Compass) reported
@ViberHelp Viber claims: "For activation or technical issues, open a support ticket for the best possible service". I've never had such an appalling customer service in my life. Usually, a reputable company tries to please its customers.
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radler
(@Ridwan38206152) reported
@mrsglewwe @Viber Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to allenfixx on instagram he helped me when I had similar issue
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Pridget
(@Pridget22) reported
@therealdaryl_ @Viber @TechCrunch I really hope you get it back though. That’s so frustrating and sad. Write to [gus_techgramm] on insta. He can help.
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Abhishek K
(@Abhikumar199) reported
@AppleSupport , @Viber @ViberHelp , trying to move Viber app from one iphone to another iphone but unable to do so, taken backup of data on icloud but still it's not working. Apple & Viber are clueless in that case please update your website, help forum that it's not supported.
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Mila
(@LYCOICAT) reported
@ViberHelp hi can you help I added credit to account can you refund me as I can’t use it. Thanks
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