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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 1
Athens, Attica 1
Budapest, Budapest 1
Ramat Gan, Tel Aviv 1
Lefkáda, Ionian Islands 1
Belgrade, Central Serbia 1
Freigericht, Hesse 1
Sofia, Sofia-Capital 1
North Vancouver, BC 1
Poplar, England 1
Reutlingen, Baden-Württemberg 1
Cork, Munster 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • LovesTheWords
    Ronni Ron the Bonbon (@LovesTheWords) reported

    Hey @ViberHelp I don’t know what you did in your recent updates but I’m missing messages and I’m having difficulty sending messages - they’re remaining unsent. Please fix this

  • carissainez
    Carissa Inez (@carissainez) reported

    @ViberHelp @Viber Until now, there isn’t. I’m having issues sending messages coz its laggy.

  • karen54chua
    karen chua (@karen54chua) reported

    @ViberHelp my 2 viber accounts from 2 different phones has been intermittently down yesterday

  • servis2vip
    altom (@servis2vip) reported

    @ViberHelp please help me to unblock my number please

  • GeoX_23
    GeoX_23 🎮 (@GeoX_23) reported

    @ViberHelp @parabelummm This is not a problem with certain phone numbers, it is a general issue with everyone on iOS that activated the account in the last 2 or 3 days.

  • drkucalo
    Mali Vladov (@drkucalo) reported from Donji Matejevac, Central Serbia

    @ViberHelp Hello there. I am experiencing issues with photos not being able to be sent or download, user’s profile photos are also not being loaded. On top of that, I am unable to log in on my PC. After QR code is being scanned, nothing happens. After reading interactions with...

  • parabelummm
    🇷🇸🇷🇸🇷🇸 (@parabelummm) reported

    @ViberHelp I cant see or download media people send me, i cant find solution and i dont get any help from you support. Any one got this problem before and how to fix it. I dont see my contacts pictures on viber. Is there any solution for this?

  • WearItLikeArmor
    Mz. HYDE » A N G E L ⦁ ｢A｣ (@WearItLikeArmor) reported

    @Viber Hello. Is there any solution for the random capitalization of words and autocorrect that the latest versions of Viber have come with on desktop? I didn't have this problem before, and even though I had disabled the autocorrect on Windows, this problem persists.

  • djquiche
    Lying Dog-Faced Pony Soldier (@djquiche) reported

    @ViberHelp Yes, but I was automatically refunded and I would like a refund - I haven’t never used the service.

  • radhikari2001
    Rabindra Adhikari (@radhikari2001) reported

    My Viver account is blocked again for no reason. I do not understand, why? I am really disappointed ......... Can someone please call me to discuss any issue or please give me a number to contact Viber? Hello viber, can you please check and unblock my account? @ViberHelp

  • AntVidalis
    Ant Vidalis (@AntVidalis) reported

    @Viber Hi! I recently purchased an iPhone and whenever somebody sends me a photo or a video it won't open or download. In addition no contact picture is shown. I uninstall and reinstall the app several times but the issue persists. Looking forward to hearing from you.

  • parabelummm
    🇷🇸🇷🇸🇷🇸 (@parabelummm) reported

    @ViberHelp I got ZERO help from suport, am writing tickets 2 days but no one help me. Ur forceing me to switch to Signal or telegram.

  • rostyslav999s
    Ростислав Салабай (@rostyslav999s) reported

    @slvrwind @ViberHelp It's normal for Viber to not help it's users

  • OlaMrgrta
    egg / morgan (as baptized by @grabph) (@OlaMrgrta) reported

    @ViberHelp need help on my viber account pls.

  • 55krissi55
    Christina (@55krissi55) reported

    @Skype & @Viber cannot be used for calling emergency services (routing, location problems). In some regions of #Bulgaria people have cable internet, but no telephone service. Thus thousands of people have no way of telephoning emergency services. #survival

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