Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Traunstein, Bavaria 1
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1
Thüngersheim, Bavaria 1
Calvisson, Occitanie 1
Plymouth, England 1
Santa Clarita, CA 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • gujral002 tushargujral (@gujral002) reported

    @ViberHelp @solaris1347 I was been expecting this long time we users know the things thats why we first troubleshoot steps ourself then only report to you guys. Atleast now you guys replied that you are trying to fix the issue

  • Jeanne2005 Jeanne2005 (@Jeanne2005) reported

    @ViberHelp hope there will be a fix coming up soon for group or individual chat since the info on the top is not accessible with the ios16 update.

  • JamesTu21286596 James Turner (@JamesTu21286596) reported

    @ViberHelp When are you going to fix all the problems experiencing with Apple IOS 16? No online status, no translate, reduced functionality, sluggish message delivery and arrivals. Few examples.

  • chronicknitting Helen (@chronicknitting) reported

    @viber Since I installed iOS 16 on my iPhone 12 I can’t see whether the person I’m chatting with is online or not. There is a tiny icon for a drop-down menu but nothing I do makes it drop down. Is this a mistake or is it a new feature? I really liked it the way it was 🤞🏻

  • Kamen_ATSR Kamen 🇦🇹 ☀️ (@Kamen_ATSR) reported

    @Viber Since the last update the row is not visible anymore in a chat under the name of the contact to see when the contact was online or to open his profile! This row is not visible anymore and i cannot click on it ! Please help! I hope there comes a bigfix as soon as possible🙏

  • zemii_00 Zemii_00 (@zemii_00) reported

    @ViberHelp When are you going to fix all the problems experiencing with Apple IOS 16? No online status, no translate, reduced functionality, sluggish message delivery and arrivals.

  • enzoyanu_ enzo (@enzoyanu_) reported

    @Viber @ViberHelp Hi, I cannot view or click the profile at the top using my iphone. I think it’s a bug from iOS 16. Kindly fix. Thank you!

  • ViberHelp ViberHelp (@ViberHelp) reported

    @enzoyanu_ @Viber Hey! Sorry you're experiencing this issue. We know this has affected your Viber experience and we hope to fix it ASAP. In the meantime, you can access the Chat info screen by: open a chat > swipe left to access the Chat info page

  • EthelMEspiritu ethelMEspiritu (@EthelMEspiritu) reported

    @chengtolentino Naku naku @Viber can you help us figure out what happened after updating to iOS16? Why we can’t view members of a group chat? And what happened why our messages got deleted?

  • AmsRosas Amyrrh Rosas 🎀 (@AmsRosas) reported

    Ugh @Viber ‘s chat info and media collapse thing is not working after updating to iOS 16 😩

  • solaris1347 Bob Maveric (@solaris1347) reported

    @ViberHelp @gujral002 So why did you guys told me to reinstall my Viber in the first place while you knew about this problem?

  • yipiyeyeye Doredori (@yipiyeyeye) reported

    @iddonthavethink @ViberHelp Hi! may I know how is the update about your issue? I also experience the same thing😭Thank you

  • Kamen_ATSR Kamen 🇦🇹 ☀️ (@Kamen_ATSR) reported

    @ViberHelp Its not only me with the problem 😔 i already saw reviews of other people at the downlod are of the app store from apple the viber app. The peoble wrote and complain about the same problem !

  • gujral002 tushargujral (@gujral002) reported

    @wouldithelp123 @Viber @ViberHelp Yes i do have same problem on different devices checked and verified i dont know whats the issue viber developers didn’t checked it beta version testing.

  • selvetella82 Antonio (@selvetella82) reported

    @Viber hi, after IOS 16 update on Viber the contact status no longer appears or rather the page is crushed. How to solve problem?

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