Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Check Current Status
Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
-
Annoushka
(@oushki) reported
Hey @Viber once again I cannot activate the app on my new phone! I’ve submitted a ticked but zero response. Please help! Last time you reset my account and it worked like a dream.
-
Suzanne Olsen
(@suzannelolsenau) reported
Wonder if @Viber is having some issues with it's chat feature?
-
catatanchesa
(@ChesaHoras) reported
@ViberHelp halo this my first time use viber, and my number cant activated and failed login and i cant to send message, can you help me ? Because i need that for my work
-
Shiva Shankar
(@mssb0707) reported
@ViberHelp @Viber my account is blocked. Not able to send messages! Help
-
John Hinz
(@TheRealJohnabis) reported
@ViberHelp I opened up 2 tickets and no response. It's been over a week. Please help.
-
Abhijit Debnath (অভিজিৎ) 🇮🇳
(@abhijit1732) reported
@Viber_India @Viber @ViberHelp Hello, Viber India. I am currently on a business trip in Greece. Since max people's here using Viber. I started using it from yesterday. But my Indian number has been blocked since yesterday saying it's a spam. Kindly help me to restore my account.
-
Waki Boo
(@DonciscO564) reported
@ViberHelp Hi apologies but I didn't get a case number. All I got is the email above after submission of the issue
-
nikki ♫
(@iam_nikuLet) reported
@ViberHelp I need help. My postpaid phone got stolen. I want to know how to deactivate my viber account my phone and recover my viber to other phone
-
Yoriqin🌙
(@yoriqin) reported
@Viber How can i contact to customer service? my account was blocked
-
vishal
(@vishalmoliya__) reported
@Viber @ViberHelp i have purchased a 1 month unlimited calling plan but after a week my account automatically blocked by viber i contact you so many times but there is no one response me. Help me 1 month time is clocking I loss my 2 week on account block. Who pay for 2week?
-
Zoran Gavric
(@gavricz) reported
So I pressed the backup button, got a error message (generic one they use for all errors), during the time I’m writing this I can se that my latest backup date changed and I have a fresh backup. Either way if the backup went through it still shows that @ViberHelp does not care.
-
RAM GOPAL SRIVASTAVA
(@bikkusri) reported
Dear @ViberHelp pls help me
-
Vintage8
(@JoaoEngracio78) reported
@ViberHelp hello there, I’m trying to make calls all morning but I get a voice message saying that you are experiencing system problems. When can I expect to be able to use my Viber again? I’m in England if that helps
-
Zoran Gavric
(@gavricz) reported
Not to be complaining but @Viber is one crappy software. Trying to make a backup is a delicate operation like driving a SUV on 2 mm thin ice. They had this issue for 4-5 years and haven’t improved it. It’s a pretty vital aspect for people so one think it would be a priority.
-
Waki Boo
(@DonciscO564) reported
@Viber Hi my activation is failing can you please help as I never had this problem before?
Check Current Status