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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nicosia, Nicosia 1
Southwark, England 1
Mengibar, Andalusia 1
Imsida, L-Imsida 1
Paris, Île-de-France 1
Nitra, Nitriansky 1
Thessaloníki, Central Macedonia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • alvnmiranda
    ᗩᒪᐯIᑎ (@alvnmiranda) reported

    @Viber @ViberHelp Hi. Does your customer support exist? I’ve been following up for several days. Please help. Thank you.

  • JBStojakovic
    Jovana Halvorson (@JBStojakovic) reported

    @ViberHelp Can you help me unblock my mothers phone number? I tried following the steps online but we cant access her phone number in the app to do the next steps.

  • MarkoCelic4
    Marko Celic (@MarkoCelic4) reported

    When do you plan to fix the bug with polls in group chat? Not all members can see the poll or vote? @Viber

  • TheChadSnap
    Jacob Chaddington (@TheChadSnap) reported

    @NYCOMch @Viber Lmao I am having this SAME exact issue

  • TheChadSnap
    Jacob Chaddington (@TheChadSnap) reported

    Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.

  • viktoria47209
    Виктория Романова (@viktoria47209) reported

    @Viber Hello! My ticket has been ignored for 7 days. My account was hacked. Please help me get my access back. Number: +375259457495.

  • shaan5806
    ahmed shaan nazeem (@shaan5806) reported

    @Viber i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

  • vkoutsis21
    Ενωσίτης (@vkoutsis21) reported

    @ViberHelp I have an issue for days and you still didn't help me to solve it.

  • groovycamp
    legally brown (@groovycamp) reported

    @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

  • byineo
    . (@byineo) reported

    .@Viber I’m your loyal customer who had always subscribed your premium version and you blocked me for no reason at all. Your Viber plus live support doesn’t even help, it was almost 4 days now and still the same bot I had to speak again and again.

  • BrktiCevap
    BrktiCevap (@BrktiCevap) reported

    @Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.

  • isitwortharead
    J.Down (@isitwortharead) reported

    @ViberHelp I can't cancel my ViberOut because I cannot log into the app, because the app won't send me a password. Please help me cancel. Please do not direct me to your support page, becuase your support page directs me to the app.

  • blb28nbg
    BLB28NBG (@blb28nbg) reported

    @Viber Are you aware that most people on apple devices have a problem since a few days ago with Viber, it just freezes and stays like that, or doesn't load messages...it's getting frustrating, are you doing anything to fix it...???

  • George189343130
    George (@George189343130) reported

    @Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?

  • 9LivesBishes
    #47 has 9 Lives (@9LivesBishes) reported

    @Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.

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