Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Manahawkin, NJ | 1 |
Belgrade, Central Serbia | 1 |
Sarajevo, Federation of Bosnia and Herzegovina | 1 |
Budapest, Budapest | 1 |
Lisbon, Distrito de Lisboa | 1 |
Strasbourg, ACAL | 1 |
Umeå, Västerbottens län | 1 |
Caloocan City, National Capital Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Adarsh (@theadarshboy) reported
@Viber @ViberHelp how can I buy a local number inside viber? I used this feature twice but now don't seem to find it anywhere. Help please.
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🌻Фіньця🌻 (@Sofiya2022) reported
@ViberHelp help
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Vincent Sevilla (@vincesev) reported
@ViberHelp hi viber. Need assistance please with activation problem. Created tickets but just receiving automated replies.
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Mizrob Vasiev (@MizrobVasiev) reported
@ViberHelp downloaded viber in my Mac. Cant make viber out calls from my Mac but can do it from my phone. Any advice how to fix it?
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Justin Cruz (@JustinC86848560) reported
@viberhelp I've got a concern, kindly help.. I’ve deactivated my old sim in a viber app in my old phone. By right, all chat histories in that account are deleted as well. How come when my dad used the old sim in that old phone, all my chat histories re-appeared again?
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Luke Massie (@LukeMassie) reported
@LilianPertenava @Viber What about the clear infringement’s on @VibePay’s UK and EU trademarks? Doesn’t seem fair that you guys (knowing full well our IP) are just launching #ViberPay and rolling out with no regard for what we have spent years building. It’s a shame we’re having to go down legal route
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Hidayat Hussain (@Hidayat52560588) reported
@ViberHelp @ViberHelp hi Viber . Can you explain why Viber always block my Viber call out service. I need to talk with the owner of Viber that he should explain why they always block my Viber call out service. In one month I didn't use for one day . I need to know that Viber is scammer?
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Tsenguun Tsogbadrakh (@enebolbi) reported
Viber is such utter garbage. I bought 5$ credit to call my home country, and now I cannot even log in for 2 days. You guys where able to get my money with lightning speed but when it comes to providing the service you agreed to, there is nothing? 😡 @Viber @ViberHelp
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2Baddie'sBBGurl (@ncthoew) reported
@ViberHelp hello, Can you help me how do I switch my viber account on iPhone?
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Hidayat Hussain (@Hidayat52560588) reported
@ViberHelp @ViberHelp hi Viber . Can you explain why Viber always block my Viber call out service. I need to talk with the owner of Viber that he should explain why they always block my Viber call out service. In one month I didn't use for one day . I need to know that Viber is scammer?
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Rain (@ulaneslluvia) reported
@ViberHelp I need help please. Our group do not have a superadmin and i can't upgrade myself to one. There are only 2 admins and neither can't promote to being a superadmin.
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debra edgley (@debraedgley) reported
@ViberHelp Viber, why won't you help me? I've been filling out tickets but no one replies!!
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Remon (@remonvogelaar) reported
@ViberHelp could you please look into ticket #325566003. I have sent a reply and 3 reminders after getting a copy/paste reply which didn't solve the issue. It has been 6 days without response.
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Ria Tangco (@riat8) reported
@Viber Is there a way for me to back up my viber in macbook? It is more updated than the one on my mobile app. Please help. Thanks
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Rainier Tee (@rainiertee) reported
@ViberHelp I filed 2 tickets already but no response. Need help.