Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 2 |
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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j ⁷
(@SUGAhaesseoyo) reported
@Viber @ViberHelp can someone help me i'm having issues with your app
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Alexander (Alexandros) Agathos
(@agath_alex) reported
installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.
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AaMaldives
(@Al_Maldives) reported
Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this
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rev 🩷
(@goodluckbabey) reported
@Viber your app is not working.. it’s freezing at opening and can’t click or scroll
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Токсоносецот 2.0
(@buturipol2) reported
@ViberHelp have you considered fixing your broken activation flows?
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Aiman Ahmed
(@AimanAhmed333) reported
@Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either
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MegaBoss
(@Mega_Halifax) reported
The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!
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Photis Constantinou
(@photiscon) reported
@Viber @Microsoft I've sent multiple reports and no real person responds to my request. I need my account unblocked please! 94097025. Ticket #10897612. I am a real person, not a spammer. I've solved the CAPTCHA and nothing happens. You need to fix this.
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crypto ၊||၊ DeSpeed ၊||၊ DDAI
(@crypt0rrent) reported
is your system down? @Viber i can't login my number
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MegaBoss
(@Mega_Halifax) reported
@Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!
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qtpotat0
(@_qtpotat0) reported
@Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me
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BLB28NBG
(@blb28nbg) reported
@Viber Are you aware that most people on apple devices have a problem since a few days ago with Viber, it just freezes and stays like that, or doesn't load messages...it's getting frustrating, are you doing anything to fix it...???
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Kynder Bueno
(@JerryMostlySad) reported
@ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?
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Sameer 🇲🇻
(@Chorteyyy) reported
@Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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Belle
(@thelastheiress) reported
@Viber I have an issue with your app it keeps on freezing like I can’t do anything I already tried to restart phone, uniinstall reinstall app but same issue
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