Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1
Traunstein, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Sulejmanovic_D Dino Sulejmanovic (@Sulejmanovic_D) reported

    @Viber My points from yesterday didn't get added to my score. It says I have 7, but I should have 11. Can you fix that?

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @Viber @TechCrunch @ViberHelp having issues logging in again, after 12 hours waiting and trying to login again.. still getting the error message.. "Activation Failed". Kindly check my email and please help, need to access the Viber... ASAP, thanks

  • JaweQwe Jawe qwe (@JaweQwe) reported

    Hey @Viber my account created a group that i didn't make. I did nothing it just created itself. How do i fix? And also what probably caused this? It has now stopped @ViberHelp

  • other_me4 Mary4 (@other_me4) reported

    @odycsd @Viber @ViberHelp Same problem , no support. 15days passed and Viber customers service reply on my ticket was more or less We know you are blocked don’t send us any further ticket. You are blocked.

  • other_me4 Mary4 (@other_me4) reported

    @ViberHelp My account has been blocked and Viber customer service replied they‘ll contact me as soon as possible. But 15days have passed. How long to wait?

  • ntamutzz cici (@ntamutzz) reported

    @ViberHelp Your service is very bad and does not provide any solution. How come the number that just registered is already on the block list and can't be opened. How strange

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @ViberHelp hello having issues with the "Activation Failed"

  • vmitakos Vangelis Mitakos (@vmitakos) reported

    @ViberHelp please help to unblock my account, have been blocked and don't know why... only a general description of spam reported or unusual activity, thank you

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @Viber @ViberHelp having issues too.. Activation Failed, after 12 hours waiting, still I cannot login.. please fix, thanks

  • ACM_Alexandre Alexandre Mendonça (@ACM_Alexandre) reported

    @GdoubleU92 @Viber The same happened to me yesterday. Did you succeed in solving the issue?

  • Maksim9889 Maksim Mykhailov (@Maksim9889) reported

    @ViberHelp Do you have any live human in support? I already several times opened support tickets and got only autoreply without any help. Already two days with broken account and without any help!

  • ntamutzz cici (@ntamutzz) reported

    @ViberHelp why am i blocked even though i just re-installed because the app doesn't work. Please help

  • Recover89751925 Recovery_Team (@Recover89751925) reported

    @vmitakos @ViberHelp I will help you fixed your account

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    Really disappointed with @ViberHelp @Viber Reported a problem that is stopping me from calling my clients and they are ignoring me. Poor when I have been a customer for 10 years. Ready to cancel my account.

  • FrancesAlarilla Frances Alarilla (@FrancesAlarilla) reported

    @Viber please help me reactivate and unblock my number. I have sent multiple tickets with no replies. I need it for my work

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