Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Urke
(@urke81) reported
@Viber aplication has a bug on iphone X and Xs... photos and all medio can’t be sent or received...please fix this...greatings
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Ant Vidalis
(@AntVidalis) reported
@Viber Hi! I recently purchased an iPhone and whenever somebody sends me a photo or a video it won't open or download. In addition no contact picture is shown. I uninstall and reinstall the app several times but the issue persists. Looking forward to hearing from you.
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Mutya Chua
(@iamchachachua) reported
@ViberHelp Sent. Hoping for a quick response regarding this issue. Thanks
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Milos
(@Milos50512482) reported
@ViberHelp Hello i can't send / recive any photos on viber. I am getting stuck while trying to send some photo , and when i recive photos they are all blurry i can't open them. Also my contacts profile pictures are not loading. Help ?
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GeoX_23 🎮
(@GeoX_23) reported
@Viber Any updates about the issue that we can't send or receive media and profile pictures not loading?
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🇷🇸🇷🇸🇷🇸
(@parabelummm) reported
@ViberHelp I cant see or download media people send me, i cant find solution and i dont get any help from you support. Any one got this problem before and how to fix it. I dont see my contacts pictures on viber. Is there any solution for this?
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Lauren
(@peachycordelia) reported
@ViberHelp @Viber how do you not have a contact number?!?! I need help ASAP and I am not being responded to. Please please read my emails as soon as possible. This is so important
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🇷🇸🇷🇸🇷🇸
(@parabelummm) reported
@Viber I cant see or download media people send me, i cant find solution and i dont get any help from you support. Any one got this problem before and how to fix it.
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Lauren
(@peachycordelia) reported
@ViberHelp I have just downloaded Viber on my new phone, logged in with the same details but the local number I purchased isn't there? I have restored purchases but it hasn't been restored? Please help ASAP.
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Lucy Cullen
(@LucyCullen16) reported
@ViberHelp Thank you very much! It’s for an iPhone 11 Pro Max . Please hopefully you can help by today as I need to view pdfs and media messages for work also . Tried it on my iPad and it didn’t work on that either
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Ma. Princess Nacepo
(@BLGprincess) reported
Is @Viber down? Can't send a message.. ☹
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The Art Behind
(@changingcompass) reported
@ViberHelp @iamchachachua Hi, I have the same problem but both laptop and mobile say no internet connection. Hoping for your immediate response, thank you!
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GeoX_23 🎮
(@GeoX_23) reported
@ViberHelp @parabelummm This is not a problem with certain phone numbers, it is a general issue with everyone on iOS that activated the account in the last 2 or 3 days.
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michael isip
(@MichaelIsip) reported
@Viber all my chat history since 2017 disappeared. I need back my convo, pictures and files. Help!
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LadyTremaine ✪ STAY HOME ⍟ WEAR A MASK
(@LadyTremainee) reported
Hello? Help? My @zoom_us meeting is in 2 hours but @PLDT_Cares still isn't connecting! No @Viber as well.
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