Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Lubna
(@LubnaZahir) reported
Hello @Viber . Why don’t you allow the spam that is entered by spammers in viber community group to be removed by group admins ? This is causing major problems Becos even **** pics are posted . You identify it as spam too . However group admins do not have the right to remove !
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momie_rhei
(@momie_rhei) reported
@ViberHelp @Viber how do you use the enter key in keyboard while using viber in an ipad? been looking for this for ages. there used to be a setting to configure this on old viber versions but not on the latest one. help!
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SAnju Juno
(@SAnjuJuno) reported
@ViberHelp hi, viber is not working on mobile data suddenly from few hours, it's working fine with wifi but net is not connecting the app through mobile data, I also have raised a ticket, can you sort this issue out asap?
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Harpreet Singh
(@harpreetmailbox) reported
@ViberHelp My account is getting blocked as a spam again n again. Kindly help me to resolve this issue. Share the precautionary steps to avoid this issue in near future.
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Ismath Ali Rasheed
(@ismath_a_rashyd) reported
@ViberHelp It's been more than 24h i have send a mail. Still No updates about my problems. Please respond our mail 🙏
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hari.srikanth
(@hareesreekanth) reported
@ViberHelp mobile9036741667 I am unable to use viber all of sudden when I was in major bridge call on rakuten viber I am not sure whats going on I am from Rakuten INC and working across 1000 plus vendors on Viber and I daily work with mikita san and Hiren san for issues
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Rachit Gaur
(@RachitGod) reported
@Viber @ViberHelp unable to buy paid plan but money deducted from my account, please connect with me to help resolve this on priority
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harika bandaru
(@harika_b) reported
@ViberHelp my account was blocked. Got an email saying that due to suspicious activity my account was blocked. I use Viber just to be in contact with my immediate family members. I have created customer ticket but got an automated response. Need help.
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Joleh
(@Jasf4u) reported
You down today @Viber ?
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Ismath Ali Rasheed
(@ismath_a_rashyd) reported
@ViberHelp ticket No #1109714293 I have requested. Still this problem is not solve. No updates No Mails reserved from viber
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NIMIT VIRVADIA
(@NimitVirvadia) reported
@Viber my account get blocked by your side. I am not a spammer. I talk and send my business products to all my clients. Please look forward , you block me create communication problems with my client
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Digital Nomad
(@digitalnomad21) reported
@Viber Could someone look into this and help me? I have been a customer of Viber for long time and this is really frustrating. Just notifying couple of members of my family about the new number should not be the reason to block someone's number permanently on Viber
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Alyce
(@Alyce68663774) reported
@ViberHelp Hi, just can't use Viber out on my android phone and shows no connection and a button of 'try again'. I reinstalled the app, but the issue is the same. Can you help, Thx
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hari.srikanth
(@hareesreekanth) reported
@ViberHelp 9036741667 is number n I am unable to use viber all of sudden when I was in major bridge call on rakuten viber I am not sure whats going on I am from Rakuten INC and working across 1000 plus vendors on Viber and I daily work with mikita san and Hiren san for issues
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Glory Thomas
(@GloryTh29852113) reported
@ViberHelp @Imkhushi_12 @Viber Don't wait for support team because they we never respond. Ihappened to me,but now I'm happy I get it recover with the help of (dan_tech872) on Instagram
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