Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Podgorica, Podgorica 6
Obshtina Varna, Varna 3
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
Novi Sad, Autonomna Pokrajina Vojvodina 2
Yerevan, Yerevan 1
Thüngersheim, Bavaria 1
Calvisson, Occitanie 1
Plymouth, England 1
Santa Clarita, CA 1
Chicago, IL 1
Waynesboro, MS 1
Stuttgart, Baden-Württemberg Region 1
Vienna, Wien 1
Warsaw, Województwo Mazowieckie 1
Vancouver, BC 1
Schwäbisch Gmünd, Baden-Württemberg Region 1
Szeged, Csongrád megye 1
Asnières-sur-Seine, Île-de-France 1
Sarajevo, Federation of Bosnia and Herzegovina 1
Male, Kaafu Atoll 1
Ljubljana, Mestna Občina Ljubljana 1
Zagreb, Grad Zagreb 1
Sremska Mitrovica, Autonomna Pokrajina Vojvodina 1
Belgrade, Central Serbia 1
Borna, Saxony 1
Barnet, England 1
Pasig City, National Capital Region 1
Stara Zagora, Oblast Stara Zagora 1
Banja Luka, Republika Srpska 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Recover89751925 Recovery_Team (@Recover89751925) reported

    @vmitakos @ViberHelp It’s a free service we don’t charge

  • other_me4 Mary4 (@other_me4) reported

    @odycsd @Viber @ViberHelp Same problem , no support. 15days passed and Viber customers service reply on my ticket was more or less We know you are blocked don’t send us any further ticket. You are blocked.

  • ntamutzz cici (@ntamutzz) reported

    @ViberHelp hi My Viber has been blocked, how do I fix it, thank you

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

  • odycsd Odysseus Georgoudis (@odycsd) reported

    Be careful with Viber. My account blocked for no reason. Their support doesn’t help and keeps replying with the same template. This is very disappointing, I have lost all my message history, my account was never used for spam. I don’t recommend viber to anyone. @Viber @ViberHelp

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    Really disappointed with @ViberHelp @Viber Reported a problem that is stopping me from calling my clients and they are ignoring me. Poor when I have been a customer for 10 years. Ready to cancel my account.

  • ACM_Alexandre Alexandre Mendonça (@ACM_Alexandre) reported

    @GdoubleU92 @Viber The same happened to me yesterday. Did you succeed in solving the issue?

  • FrancesAlarilla Frances Alarilla (@FrancesAlarilla) reported

    @Viber please help me reactivate and unblock my number. I have sent multiple tickets with no replies. I need it for my work

  • other_me4 Mary4 (@other_me4) reported

    @ViberHelp My account has been blocked and Viber customer service replied they‘ll contact me as soon as possible. But 15days have passed. How long to wait?

  • ntamutzz cici (@ntamutzz) reported

    @ViberHelp Your service is very bad and does not provide any solution. How come the number that just registered is already on the block list and can't be opened. How strange

  • Recover89751925 Recovery_Team (@Recover89751925) reported

    @vmitakos @ViberHelp I will help you fixed your account

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    @notactuallyagod @Viber Block them as I’m sure it’s a scam. In other matters my Viber app works, but each call I make shows a different foreign number to the recipient. Reported to @Viber but so far no fix. It’s very annoying & May mean I need to cancel my account.

  • Maksim9889 Maksim Mykhailov (@Maksim9889) reported

    @ViberHelp Do you have any live human in support? I already several times opened support tickets and got only autoreply without any help. Already two days with broken account and without any help!

  • SWEETGIN_97 silver and green (@SWEETGIN_97) reported

    @ViberHelp Please help

  • JaweQwe Jawe qwe (@JaweQwe) reported

    Hey @Viber my account created a group that i didn't make. I did nothing it just created itself. How do i fix? And also what probably caused this? It has now stopped @ViberHelp

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