Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belgrade, Central Serbia 3
Oradea, Bihor 1
Vårsta, Stockholm 1
Sydney, NSW 1
Houston, TX 1
Taipei, Taiwan 1
Brisbane, QLD 1
Monmouth, Wales 1
Milan, Lombardia 1
Makati City, National Capital Region 1
Guangzhou, Guangdong Sheng 1
Manahawkin, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • roshanM_14 RoshanM (@roshanM_14) reported

    @Viber @ViberHelp Viber technical issue of viber out credit cost me over 100$ as it asking me try again after some time, as money debited from my account & never credited in viber out. after i write viber support they credited me with 19.42 $ & wot about the rest amount of 80$?

  • tarek_alslmany طارق السلماني (@tarek_alslmany) reported

    @Viber I have the problem of not sending media in chat

  • gavricz Zoran Gavric (@gavricz) reported

    So I pressed the backup button, got a error message (generic one they use for all errors), during the time I’m writing this I can se that my latest backup date changed and I have a fresh backup. Either way if the backup went through it still shows that @ViberHelp does not care.

  • ChesaHoras catatanchesa (@ChesaHoras) reported

    @ViberHelp halo this my first time use viber, and my number cant activated and failed login and i cant to send message, can you help me ? Because i need that for my work

  • BeMe1329 Blessed - Strong and Beautiful (@BeMe1329) reported

    @Viber Would like to know why group of people that I do not even know put my viber phone number on their group? Not even once that happened, more than 3 times. Please fix that group chat thing.

  • yoriqin Yoriqin🌙 (@yoriqin) reported

    @Viber How can i contact to customer service? my account was blocked

  • gavricz Zoran Gavric (@gavricz) reported

    Not to be complaining but @Viber is one crappy software. Trying to make a backup is a delicate operation like driving a SUV on 2 mm thin ice. They had this issue for 4-5 years and haven’t improved it. It’s a pretty vital aspect for people so one think it would be a priority.

  • AzkerM Mohamed A. (@AzkerM) reported

    Is @Viber down? Or is it just me?

  • gavricz Zoran Gavric (@gavricz) reported

    @ViberHelp Yes I have a ticket number. Not sure I want to post it here. I did manage to do backup, but as I wrote I pressed the button > got a error message > left the phone open > 15 minutes later the latest backup date was changed. So you clearly have a bug.

  • vishalmoliya__ vishal (@vishalmoliya__) reported

    @Viber @ViberHelp i have purchased a 1 month unlimited calling plan but after a week my account automatically blocked by viber i contact you so many times but there is no one response me. Help me 1 month time is clocking I loss my 2 week on account block. Who pay for 2week?

  • DonciscO564 Waki Boo (@DonciscO564) reported

    @Viber Hi my activation is failing can you please help as I never had this problem before?

  • yaxynn yaxyn (@yaxynn) reported

    Are there any issues with @Viber @ViberHelp ?

  • DonciscO564 Waki Boo (@DonciscO564) reported

    @ViberHelp Hi apologies but I didn't get a case number. All I got is the email above after submission of the issue

  • LONE_Yong con mều của anh hosh (@LONE_Yong) reported

    I sent you a ticket but you dont care my problem 🥲 i so sad 😭😭😭 @ViberHelp @Viber

  • mssb0707 Shiva Shankar (@mssb0707) reported

    @ViberHelp @Viber my account is blocked. Not able to send messages! Help

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