Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1
Traunstein, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • odycsd Odysseus Georgoudis (@odycsd) reported

    Be careful with Viber. My account blocked for no reason. Their support doesn’t help and keeps replying with the same template. This is very disappointing, I have lost all my message history, my account was never used for spam. I don’t recommend viber to anyone. @Viber @ViberHelp

  • TonysMedia Tony Peterson (@TonysMedia) reported

    @easyos2000 @ViberHelp @Viber I have the same issue now. Account locked and all I get from the Contact Us page they have, is an email stating...

  • jhady_aka_shady Junaid Ashraf (@jhady_aka_shady) reported

    @Viber iPhone 14 pro max iOS 16.1.1 . I'm not getting notifications for new msgs/calls and some msgs I just don't receive . It's been like this for a while . Updated the app. Deleted and reinstalled the app . Need help .

  • FrancesAlarilla Frances Alarilla (@FrancesAlarilla) reported

    @Viber please help me reactivate and unblock my number. I have sent multiple tickets with no replies. I need it for my work

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.

  • limaila Aila Lim (@limaila) reported

    @Viber hi can not send and load photos again, is viber down again?

  • ShakerIwa Iwa Shaker (@ShakerIwa) reported

    @palexogr @ViberHelp I have had the same issue. I tried to fill out the support form multiple times but it always is rejected and viber say they are unable to unblock my number. Soo frustrating, iv tried to look for help everywhere!

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    Really disappointed with @ViberHelp @Viber Reported a problem that is stopping me from calling my clients and they are ignoring me. Poor when I have been a customer for 10 years. Ready to cancel my account.

  • mortgagecarl Carl McGovern (@mortgagecarl) reported

    @notactuallyagod @Viber Block them as I’m sure it’s a scam. In other matters my Viber app works, but each call I make shows a different foreign number to the recipient. Reported to @Viber but so far no fix. It’s very annoying & May mean I need to cancel my account.

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @ViberHelp hello having issues with the "Activation Failed"

  • ACM_Alexandre Alexandre Mendonça (@ACM_Alexandre) reported

    @GdoubleU92 @Viber The same happened to me yesterday. Did you succeed in solving the issue?

  • web3chain ³chain 🫶🏼 leiden•eth 🫶🏼 fren•earth•eth (@web3chain) reported

    @Viber still can't use a gif together with the reply function. wen fix

  • zouzounakis ls -l /dev/null (@zouzounakis) reported

    @ViberHelp Hey! Thanks for your response. My problem has been solved. My best guess is that for some reason your Linux app triggers some kind of security alert to your anti spam system. As a result the number is flagged as spam

  • fangirlishie fan_girl 💜 (@fangirlishie) reported

    @Viber @TechCrunch @ViberHelp having issues logging in again, after 12 hours waiting and trying to login again.. still getting the error message.. "Activation Failed". Kindly check my email and please help, need to access the Viber... ASAP, thanks

  • ntamutzz cici (@ntamutzz) reported

    @ViberHelp why am i blocked even though i just re-installed because the app doesn't work. Please help

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