Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Traunstein, Bavaria 1
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1
Thüngersheim, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • GdoubleU92 Will Grayson (@GdoubleU92) reported

    @Viber @ViberHelp Some actual help would be great please. I DIDN'T RECIEVE AN ACTIVATION CODE AND NEXT I'M BLOCKED WTF. its been nearly 2 months. Nothing. You guys don't care about anyone who uses your app. #usewhatsapp

  • Alexand0135 Alexander (@Alexand0135) reported

    @BandelM @ViberHelp My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help

  • Harry_Bonkers Harry (@Harry_Bonkers) reported

    @ViberHelp @ViberHelp there is no option to open a ticket. Just links to other troubleshooting issues besides the one i am asking about. Do you have a solution for restoring the desktop version entire history to the mobile android version?

  • dmm_yz Y.Z. (@dmm_yz) reported

    @ViberHelp Hey Viber, can't login my account, can i talk with somebody from support, because i used the contact form and no answer @ViberHelp 🙏🙏

  • GdoubleU92 Will Grayson (@GdoubleU92) reported

    @Viber @ViberHelp 2 months now and no customer service, no replies. All automated. #CustomerService

  • AthenagAmarante Michael angelo amarante (@AthenagAmarante) reported

    @ViberHelp hello pls help me for understand for my problem in my app new user here

  • kitkatlover2016 Danny Vu (@kitkatlover2016) reported

    @Viber Hi Viber I'm having trouble activating my viber account & they didn't send me a code.

  • Alexand0135 Alexander (@Alexand0135) reported

    @aliAlki80504133 @ViberHelp My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help

  • Alexand0135 Alexander (@Alexand0135) reported

    @horeesheettt @Viber My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help

  • LukeMassie Luke Massie (@LukeMassie) reported

    @LilianPertenava @Viber What about the clear infringement’s on @VibePay’s UK and EU trademarks? Doesn’t seem fair that you guys (knowing full well our IP) are just launching #ViberPay and rolling out with no regard for what we have spent years building. It’s a shame we’re having to go down legal route

  • dmm_yz Y.Z. (@dmm_yz) reported

    @ViberHelp Hi @ViberHelp @Viber unblock and activate my account. It's my first time using it yet you labeled my account as "source of SPAM". Please fix it :(

  • Sarita17407228 Sarita (@Sarita17407228) reported

    @ViberHelp I can login to my viber account . The activation is always failed.plzzzzzzzzz guide me how to solves that. Uninstall ,reinstall already tried

  • jim4wvu Jim (@jim4wvu) reported

    @ViberHelp okay the translation service in the app isn’t working.

  • JoShi0109 Rupesh (@JoShi0109) reported

    @ViberHelp my account got blocked for reasons unknown! I was creating a viber community for my office purpose and got blocked! Can you help with that please! Its the only number i use. 80% of my work is done via viber. #help plzzz

  • h1kzetil H1kzetil (@h1kzetil) reported

    @ViberHelp Hello! My activation failed, it says that I was blocked for sending spam, even though I did not send it! Help me please

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