Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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BruceyJ
(@brucejank) reported
@ViberHelp @Viber He was having issues making calls to say happy New Years to our family. I tried uninstalling and reinstalling the app, and now he is receiving that.
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Kevin N.
(@realK4N) reported
@Viber I wasn’t able to use your app on New Years because of an issue no one at your support had responded to me about after multiple attempts to reach out
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Jake Russel Lee
(@JakeRuss8888) reported
@ViberHelp is there a way to back up from secondary device? My primary phone is broken and i need my chat history
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ITACHI
(@ignorant_king) reported
@Viber @YONASMITH3 no it's not working
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Sukanya singh
(@crazysukku) reported
@ViberHelp Hi, This side sukanya. I've been using Viber for the last 2-3 Years that is an amazing app, but now I'm facing an issue. Please help me to solve that problem otherwise I will lose all my precious moments.
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Kevin N.
(@realK4N) reported
@Viber I’ve reached out to support and emailed, and I haven’t received any help or even a response
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Dhivehi Gooner
(@DhivehiGooner) reported
@Viber How can I contact your customer service center !!?
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MorbidiuS
(@morbidiu5) reported
Hey @Viber @ViberHelp you blocked my account cause I'm a 'spam', and I just sent messages to people to inform them I have new number. And yes, I filled out your 'help' form, and only got an e-mail from your bot, which says that I can't be unblocked, which is stupid!
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Jaydip Kothari
(@kothari_jaydip) reported
@Viber .Msg not reached to friends... No network problem... I tried uninstall and install the viber but problem not solved .. Please solve the problem
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Vince Malig
(@Vincent_Malig) reported
@ViberHelp my Phone has been hanging. I am using an iPhone 13 Pro Max with Globe line and my Viber app keeps hanging. It’s been 2 days already. Can someone help me?
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Ifeoma Peace
(@peacenwasor12) reported
@ViberHelp Hello. Please I’m viber calls not going through since yesterday. The message I get is am not connected to internet. Active call1. I’d be grateful if this issue would be resolved as soon as possible
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Nick Svetachev
(@SvetachevNick) reported
@ViberRus @Viber @Viber4Business PLEASE SOLVE MY PROBLEM Developer lossing clients and money via using your messenger! Unblock the account
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jeunehomme
(@draza011) reported
@ViberHelp when are you gonna fix embedding tiktok links to show properly with a thumbnail preview?
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ViberHelp
(@ViberHelp) reported
@brucejank @Viber Please open a support ticket right now. We will assist in resolving this issue.
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Sourav Goldar
(@BaghaGoldar) reported
@Viber When network connection is very good on both the sides, but when we send message, Messe delay to receive by other person everytime . I don't know its a update issue or not but its is really creating problem to use viber ,which forcing me to deactivate it. Hope you get it.
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