Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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🇷🇸🇷🇸🇷🇸
(@parabelummm) reported
@Viber I cant see or download media people send me, i cant find solution and i dont get any help from you support. Any one got this problem before and how to fix it.
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Mutya Chua
(@iamchachachua) reported
@ViberHelp @Viber Is there a Viber problem going on when connecting to WIFI both desktop and mobile app? When using mobile internet viber is working.
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🇷🇸🇷🇸🇷🇸
(@parabelummm) reported
@ViberHelp I got ZERO help from suport, am writing tickets 2 days but no one help me. Ur forceing me to switch to Signal or telegram.
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Carissa Inez
(@carissainez) reported
@Viber my viber is having some issues it keeps on lagging, hanging up after the recent update 🥺 i already sent a ticket however until now no response
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🌸
(@aetheahana) reported
@Viber there’s some issues with viber now because when my relatives call me, it keeps on connection lost
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🇷🇸🇷🇸🇷🇸
(@parabelummm) reported
@ViberHelp I cant see or download media people send me, i cant find solution and i dont get any help from you support. Any one got this problem before and how to fix it. I dont see my contacts pictures on viber. Is there any solution for this?
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egg / morgan (as baptized by @grabph)
(@OlaMrgrta) reported
@ViberHelp need help on my viber account pls.
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GeoX_23 🎮
(@GeoX_23) reported
@ViberHelp @parabelummm This is not a problem with certain phone numbers, it is a general issue with everyone on iOS that activated the account in the last 2 or 3 days.
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Lauren
(@peachycordelia) reported
@ViberHelp I have just downloaded Viber on my new phone, logged in with the same details but the local number I purchased isn't there? I have restored purchases but it hasn't been restored? Please help ASAP.
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cEeJBeYBi
(@cEeJBeYBi1) reported
@arkynn_adriel @Viber Yeah. I called PLDT and they told me that they had technical problems in connecting with @Viber.
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Lauren
(@peachycordelia) reported
Hi @ViberHelp @Viber still waiting for a solution to the problem I reported about 7 hours ago 👋🏻👋🏻👋🏻
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love, rosie
(@traansient) reported
@PLDT_Cares @ViberHelp @Netflix_PH — viber & netflix have been down since yesterday using pldt but works when using mobile data, please fix this!!! I need viber for work!!! 😭
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The Art Behind
(@changingcompass) reported
@ViberHelp @iamchachachua Hi, I have the same problem but both laptop and mobile say no internet connection. Hoping for your immediate response, thank you!
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Ma. Princess Nacepo
(@BLGprincess) reported
Is @Viber down? Can't send a message.. ☹
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Lauren
(@peachycordelia) reported
@ViberHelp @Viber This is not the 'best possible service' is it