Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1
Traunstein, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • ViberHelp ViberHelp (@ViberHelp) reported

    @wouldithelp123 @gujral002 @Viber Hey! We will gather information and try to reproduce the bug. If we're able to, our developers will begin working hard to find a fix and hopefully release it in one of our future versions. We apologize for any inconvenience caused.

  • Lord__Darl Darlington Ekene (@Lord__Darl) reported

    @Viber My Viber account was blocked. Please what could be the problem and what do I do?

  • senyorjalapeno Señor Jalapeño (@senyorjalapeno) reported

    @nikolaymivanov @Viber @TechCrunch OMG i have the same problem. All the names / group names are not accessible even when being pressed…

  • angry_leader Angry Leader (@angry_leader) reported

    . @Viber can you please make bug fix for new iOS 16 for iPhone( in chat conversation is not possible to see status of contact). Thanks 🙏🏻

  • dasistalexander Aleksandar (@dasistalexander) reported

    @Viber @kulotissima since I updated to 16 I can't see online contacts, when do you think you can fix it

  • ViberHelp ViberHelp (@ViberHelp) reported

    @enzoyanu_ @Viber Hey! Sorry you're experiencing this issue. We know this has affected your Viber experience and we hope to fix it ASAP. In the meantime, you can access the Chat info screen by: open a chat > swipe left to access the Chat info page

  • Jeanne2005 Jeanne2005 (@Jeanne2005) reported

    @ViberHelp hope there will be a fix coming up soon for group or individual chat since the info on the top is not accessible with the ios16 update.

  • gwynethsantos_ gwyneth (@gwynethsantos_) reported

    @Viber pls fix the app ASAP this is so annoying na I can't see chat info after updating to IOS 16 ty

  • legsturdyprog Giulia 💛💙🌻🌻 (@legsturdyprog) reported

    @JamesTu21286596 @ViberHelp When will you fix the problem? I can't unhide a key conversation for my job because of that bug!!!

  • pranay_nz EnZed85 🇳🇿 (@pranay_nz) reported

    @Viber please release a update to fix the alignment in the app of the contact name when you open a chat.

  • yipiyeyeye Doredori (@yipiyeyeye) reported

    @iddonthavethink @ViberHelp Hi! may I know how is the update about your issue? I also experience the same thing😭Thank you

  • solaris1347 Bob Maveric (@solaris1347) reported

    @ViberHelp @gujral002 So why did you guys told me to reinstall my Viber in the first place while you knew about this problem?

  • juanluis_4u JL (@juanluis_4u) reported

    Hello! Who’s using @Viber here? Are you also experiencing issues where previous messages can’t be seen anymore especially in group chats? And you cannot seem to click on the contact to view details of the person??

  • ViberHelp ViberHelp (@ViberHelp) reported

    @dasistalexander @Viber @kulotissima Hey! Our developers will begin working hard to find a fix and hopefully release it in one of our future versions. In the meantime, you can access the Chat info screen by: open a chat > swipe left to access the Chat info page

  • lordkamisato69 Jinnie green chonky seelie (@lordkamisato69) reported

    Viber @ViberHelp send help please.

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