Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cork, Munster 2
Budapest, Budapest 1
Ramat Gan, Tel Aviv District 1
Lefkáda, Ionian Islands 1
Belgrade, Central Serbia 1
Freigericht, Hessen 1
Sofia, Sofia-Grad 1
North Vancouver, BC 1
Poplar, England 1
Reutlingen, Baden-Württemberg Region 1
Zagreb, Grad Zagreb 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Taya54544549 Taya (@Taya54544549) reported

    @ViberHelp @Viber I have already received this automatic response many times! I need human help and support! My viber account has been around for more 10 years! This number is not used for sending spam! I can throw off screenshots of correspondence! Help unblock the number! I am not a spammer 😭

  • LeeZee_Bee 🎶Lea🦄😷DragonSlayinSoothSayinVaxinatedLib🇿🇦🏁 (@LeeZee_Bee) reported

    @ViberHelp Hi Viber Help! How do I add somebody that I previously removed from a community back into the community? Giving them the invite link results in them getting the message that they cannot join as they are blocked. I have checked my blocked contacts, they are not blocked

  • Taya54544549 Taya (@Taya54544549) reported

    @Viber I need help Hello, My name Taisiya. I very hope that you can help me) My number Viber +380501016767- messages do not reach the subscriber. I did not send out Spam, I do not advertise, I only make calls and messages of a private nature. But I really really ask for help😰

  • IvanNikoloff Ivan Nikoloff (@IvanNikoloff) reported

    @ViberHelp The issue is getting worse and worse with all your updates... Just try to make it more stable! I don't care about the emojis or gifs... just make it stable as it once was!

  • Taya54544549 Taya (@Taya54544549) reported

    @Viber I have already received an automatic response many times - that my number is on the blacklist .. but I am not a spammer! I do not send spam! I communicate with people close to me! I have been in Viber for over 10 years This is some kind of mistake! I ask you for human help

  • XiongHsinh Philip Hsinh (@XiongHsinh) reported

    @Viber @ViberHelp I need help switching from android to ios, the viber app is glitching so bad, after putting my phone number, the app would proceed and then bounce back to the login page. Your tech support email helped reset my account, I also redownloaded multiple times.

  • jhaynimer jhaynimer - theorgynizer ↕️ (@jhaynimer) reported

    @ViberHelp please help me

  • dadal_dinesh Dinesh Dadal (@dadal_dinesh) reported

    @ViberHelp hello sir! I am having problem to access my viber. While login it is saying activation failed. How can I solve this problem?

  • Taya54544549 Taya (@Taya54544549) reported

    @ViberHelp @Viber I have already received an automatic response many times - that my number is on the blacklist .. but I am not a spammer! I do not send spam! I communicate with people close to me! I have been in Viber for over 10 years .. This is some kind of mistake !! I ask you for human help!

  • Andy_Watt Andy Watt (@Andy_Watt) reported

    @Viber My Q's: Why should someone/groups/organisations use Viber instead of Signal, Threema or other secure alternatives? Is it GDPR compliant and how does the service compare to alternatives including WhatsApp and what data does the app collect from users's devices.

  • Zephyr71479725 Zephyr (@Zephyr71479725) reported

    @Viber our viber out calls have been blocked for no reason and when we try to learn more it simply says error code 404 either give us a valid reason for blocking or get our service back we have no access to making calls to our loved ones in Nepal and it’s really frustrating

  • JatinDewangan2 Jatin Dewangan (@JatinDewangan2) reported

    @ViberHelp Am facing a unknown problem.its not working no any message are coming and going .plz help! Many important data aren't recived last 12hr.

  • MaJUhryJ5O1LcBc رێبواری کەریم (@MaJUhryJ5O1LcBc) reported

    I can't contact anyone for five hours. I don't know what the reason is. How can we solve this problem for me @Viber

  • SasaErceg Alex381 (@SasaErceg) reported

    @Viber Profile photo is extremely hard to set up to be visible whole. I spent 15 minutes on cropping, resizing and got nearly what I want. Please fix this asap.

  • studiopsyclone Christopher Pernice (@studiopsyclone) reported

    @Viber Viber keeps crashing and freezing on my MacBook Pro... Slows my machine to a crawl when screen sharing... MBP16 / 64Gb ram should not be having issues.

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