Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
| Traunstein, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@James092003) reported
@LiamC420856711 @Viber I had similar problems,I've made several appeals to support system over and over but no help was rendered until I was referred to #dackfixx on Instagram they helped me fix my account they can help you too I admit he's good and legit i think such consistency makes him the best
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𝐝𝐞𝐯𝐢𝐚
(@hecticchingu) reported
@ViberHelp I've already contacted them but they are no help. Please unblock my number. I need to use it for work. Please
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Jack
(@JackPeters80) reported
@Viber This is so infuriating - VIBER HAS ABSOLUTELY NO LIVE SUPPORT You blocked me for no reason and there is no way to get unblocked? Help!
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DZ
(@CapMamdohsamy) reported
@Viber Welcome Viber I submit a report about an employee of "Viber Support, specifically the Middle East, but this employee "Mustafa Kaddan" does not help any of the users at all. We ask you to change this employee or check with him Thank you very much
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Jack
(@JackPeters80) reported
@ViberHelp Viber help is literally just automated messages! I can't believe we trust you with our precious/valuable information. Viber blocked me for no reason and now I can't activate my phone number. Submitted tickets as recommended and getting same canned response. Please help!!
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Jack
(@JackPeters80) reported
@ViberHelp @Viber @Viber4Business Viber us useless! After many attempts to get customer service I get the same automated response that my account was suspected of spam. I haven't spammed anyone. UNBLOCK MY ACCOUNT NOW! Ticket # 311387539
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Jack
(@JackPeters80) reported
@Viber Viber blocked me for no reason and now I can't activate my phone number. Submitted tickets as recommended and getting same canned response. Please help!!
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Jack
(@JackPeters80) reported
@ViberHelp Please help me. I keep getting the same auto reply response, no one is actually assisting me. Here is my recent ticket # 832287692
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Jack
(@JackPeters80) reported
@ViberHelp @roaleonardo No you won't - you're just blocking people's numbers with no chance for an appeal or anything. Same canned response. DO SOMETHING TO HELP US
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Jack
(@JackPeters80) reported
@ViberHelp I did that multiple times, I get the same response. I cannot activate my phone. Here was my last ticket #832287692 I really don't understand why this is so difficult. Can you please just help me??
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koko
(@marieabbylene) reported
Is @Viber down?
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Mohammed Fathi
(@Mohamme10996520) reported
@ViberHelp I send your help I can't send any messages to anyone
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Rider
(@Riderthunder) reported
@viber @viberhelp myself and my family have used Viber for years. But no longer. Will be deleting Viber and no longer using it due them not working with Apple watch. Will be using other apps. Backward and poor business decision #viber
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Salam
(@abdulmassih2) reported
@Viber please help me how to print chat messages form Viber?
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Rider
(@Riderthunder) reported
@ViberHelp Don’t see where to do this in that link. By doing a google search seems most have this issue and Viber has said it’s not supporting Apple watch anymore with the new updates
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