Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Ленка
(@djvitaminka) reported
@ViberHelp can I text someone for a help? i have some trouble with you viber
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Jane Nicholson
(@Janenicholson09) reported
@michaelbryart @Viber oh am so sorry this happened to me once but I got it fix with the help of 👉👉👉(dvosscyberspy)👈👈👈 on Instagram he his the best for the job and trustworthy
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Luke Massie
(@LukeMassie) reported
@LilianPertenava @Viber What about the clear infringement’s on @VibePay’s UK and EU trademarks? Doesn’t seem fair that you guys (knowing full well our IP) are just launching #ViberPay and rolling out with no regard for what we have spent years building. It’s a shame we’re having to go down legal route
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Alexander
(@Alexand0135) reported
@aliAlki80504133 @ViberHelp My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help
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Harry
(@Harry_Bonkers) reported
@ViberHelp @ViberHelp there is no option to open a ticket. Just links to other troubleshooting issues besides the one i am asking about. Do you have a solution for restoring the desktop version entire history to the mobile android version?
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n66ryw8dv4
(@n66ryw8dv4) reported
Hi @ViberHelp How can I contact your customer support? I was able to use it for a few hours earlier today but suddenly my account got blocked. I submitted a ticket but my number is still blocked. Can you please help me? I have to contact someone via @Viber Thanks. #viber
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Alexander
(@Alexand0135) reported
@BandelM @ViberHelp My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help
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Usf
(@__Usf) reported
@ViberHelp I did open a ticket and the answer is that my number is blocked and no way to unblock, and no way to have someone on chat or by Phone to discuss this problem. Help !
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Jim
(@jim4wvu) reported
@ViberHelp okay the translation service in the app isn’t working.
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Daniel Klimovich
(@danielklimovich) reported
@Viber I barely used your service and your system blocked me and now I can’t contact my aunt. I contacted you on your website and got an automated response that nothing can be done. I was WRONGFULLY blocked!
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Rain
(@PurpleRain04) reported
Dear @Viber please fix your desktop/Windows app. Keeps crashing. Have already installed and reinstalled it several times.
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Prashant Mishra
(@Prashan09580405) reported
@ViberHelp I am experiencing most pathetic customer service with you . Your customer support is not even replying to my mails. Is this the way to treat your customers.
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Ibrahim Shinbira
(@IShinbira) reported
@Viber hi, the activation failed for some reason, can you help
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Danny Vu
(@kitkatlover2016) reported
@Viber Hi Viber I'm having trouble activating my viber account & they didn't send me a code.
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Sarita
(@Sarita17407228) reported
@ViberHelp I can login to my viber account . The activation is always failed.plzzzzzzzzz guide me how to solves that. Uninstall ,reinstall already tried
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