Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• Monika Dovydavičienė (@dovydaviciene) reported 4 minutes ago

  @ViberHelp Its been over 2 months now that I cant receive my activation number. Ive contacted your support team hundred of times with no help at all. They keep repeating the same thing over and over again. I checked and done everything I’ve been requested with no results. Useless

• Julian Vigo (@_JVigo) reported 5 minutes ago

  @Mohamme10996520 @Viber Have you heard back from them? I have the same problem. They are clearly defrauding the public.

• ipeh (@marquezphilip23) reported 5 minutes ago

  @ViberHelp my viber account got blocked after I message my workmate. Can someone help me?, already email this issue but the reply on email was my account would be permanently blocked. That account is my 5th account and this problem happens in that 5 account of mine.

• Hussain Isham (@hisherm) reported 7 minutes ago

  @Viber is this a joke! i was inquiring in viber community members for a apartment middle of the conversation viber got blocked when asked person name nicole said got a report as a spam and cannot provide further information matter closed. i am not a spammer! @ViberHelp, no help?

• Periklis65 (@PerrySkyway) reported 7 minutes ago

  @Viber your customer service sucks! No human you can talk to. Your robots are blocking people’s number arbitrarily…hello ????

• Julian Vigo (@_JVigo) reported 8 minutes ago

  @Viber @ViberHelp I am still awaiting your unblocking of the SERVICE I PAID FOR. MIGHT IT BE POSSIBLE THAT YOU PROVIDE THE SERVICE I PAID FOR. I OPENED A TICKET AND YOU HAVE IGNORED MY REQUESTS.

• Julian Vigo (@_JVigo) reported 11 minutes ago

  @Spyrossotiriad1 @Viber I have the same problem. I was blocked from calling. Did you get any response from them?

• Fretensis (@Fretensis2) reported 12 minutes ago

  @ViberHelp @Viber 1/2 Dear Sirs I would like to alert you to an error in your system. Namely, when we send a video to a person and then delete it in our gallery (on the phone)... Viber no longer plays it !?

• Hassan Rasheed (@harash3030) reported 13 minutes ago

  @ViberHelp can you please help me to contact viber since i have create a lot of tickets from your contact platform that i have unable to get reply regarding my issue

• Unic Sirfew (@UnicSirfew) reported 13 minutes ago

  @ViberHelp @Viber please help me restore my account. It was blocked two days ago and despite opening a ticket, I got access to my account for a couple of mins only. I’m Please look into this matter urgently.

• 🇩🇪 mico 🦖 (@1McChillin) reported 14 minutes ago

  @Viber dude i need to download pics of a report sent by my boss don't let me down dude bestie @ViberHelp don't bug out today pls

• پاکستانی جنرل کتے کے بچے 🔴 (@EHABB000) reported 18 minutes ago

  @Viber My Account has $30 but viber stopped working. Any issue with viber right now?

• Julian Vigo (@_JVigo) reported 18 minutes ago

  @ViberHelp you said yesterday to submit a ticket—I have submitted two. You haven’t responded to me. I need to use the phone service I paid for. Can you please address this?

• Julian Vigo (@_JVigo) reported 19 minutes ago

  @ViberHelp I have now written several times and it would seem that #viber takes money from clients through #applepay and then blocks our service. I am a journalist & I have 45 minutes to finish hours of work you robbed from me. I want a supervisor to email me. This is unethical & dishonest.

• Ivan Konov (@ivanezzzzz) reported 22 minutes ago

  @ViberHelp my Viber Out worked for 1 call and now it does not. I need to make urgent international calls so please help asap!

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