Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Precious Ozioma
(@ugwupreciousozy) reported
@ViberHelp pls how do I lodge a complain. I'm having issues with my app I can't make calls and I just downloaded the app still on one week free trial
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Mudasir Hussain🇵🇰
(@Mudasirsami800) reported
@ViberHelp Viber Support not working why
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French69
(@DanielBigeat) reported
@Viber It seem that your app stopped working, I can’t call or text. Anyone got the same issue
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Roxanne Bradley
(@roxsalud) reported
@ViberHelp having issues with my account. Requesting for immediate assistance.
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Green
(@yeti87788) reported
@ViberHelp But there must be some minimum amount? How can I make a purchase without knowing what service I'm getting?
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Essin Peace
(@EssinPeace) reported
@Viber I've raised several tickets already describing the problem
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Mudasir Hussain🇵🇰
(@Mudasirsami800) reported
@ViberHelp Not working bro
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Devnol
(@PanosDevnol) reported
@ViberHelp @Viber Yes, that is the problem. Why can't I just export all my media in an archive and import them on the other device? Or transfer them between devices through the app itself instead of having to upload to some cloud storage and download it again?
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Louay
(@Louay30243205) reported
@ViberHelp @Viber The problem is that I opened the Viber in a new phone and found that conversation in the secret mode does not exist and I did not copy the information, but now I want to retrieve these conversations, can you help me please??
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saudade
(@Irynka_ua) reported
@ViberHelp Hi Viber, your team blakclisted my nephew again.she is a schoolgirl and use your app for study. She doesn't do suspicious activity, i double checked all her contract. Could you please help?
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Dorothy Zbornak
(@phdee_) reported
@ViberHelp hello I am still trying to receive help. I cannot make calls to The BAhamas. It says call failed.
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Alain Müllauer
(@AlainMuellauer) reported
@ViberHelp I can no longer send/share link to Viber contact while on roaming What settings shall I fix? Thanks Alain
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Michelle Tidon
(@eeetidonski) reported
@ViberHelp I all of a sudden lost chat history for some of my contacts and group chats without doing anything. Already tried restoring, no luck. 😫 What do I do, please help. Thanks!
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SAS The Agency
(@sas_the_agency) reported
@ViberHelp Hello my number is 07534971655 - every time I open a private ticket I get the same automated response back. Can you please help?
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Lordstdy17
(@lordstdy17) reported
@ViberHelp Dear viber. My number was blockee and im failed to re login. Can u help me please? Cause im use viber to all report to my manager at office. We dont use whatsapp because dangerous in database spamming. Tq
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