Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 2 |
| Belgrade, Central Serbia | 1 |
| Freigericht, Hessen | 1 |
| Sofia, Sofia-Grad | 1 |
| North Vancouver, BC | 1 |
| Poplar, England | 1 |
| Reutlingen, Baden-Württemberg Region | 1 |
| Zagreb, Grad Zagreb | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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OE7REH Oliver
(@oe7reh) reported
@ViberHelp servers down? Messages weren't delivered since hours.
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Paulina Marasigan
(@majiMarasigan) reported
@ViberHelp Hello! trying to resolve an issue on our viber account is there anyone who can help us?
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Duha
(@DuhaLopez) reported
@Viber Hi, I purchased the International package and all my calls to Indonesia fail.Please help!
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Duha
(@DuhaLopez) reported
@ViberHelp @Viber Answer did not help
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Liridon Halili
(@LiridonHalili_) reported
@ViberHelp Hello! Two days ago I have sent many messages, congratulations for Eid to my friends. But my number is blocked for it. I have deleted my Viber and I have reinstall, but now I cant’t activate. Please, help me and back my Viber nr, My job depends from this nr. Thank you!
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Yetta Wood
(@YettaWood) reported
@ViberHelp I haven’t been able to send messages all morning. And I deleted the app and reinstalled it then EVERYTHING was deleted! Please help.
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PBB News Access
(@PBBNewsAccess) reported
Hello, please reply to my email. My ticket number is #1456707885. I can't restore my backed up viber data from iPhone XR to my new iPhone 12. There is no "Restore now" option in my iPhone 12. What could be the problem? @ViberHelp @Viber
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Ṧ Ḧ
(@sujaanhassan1) reported
@ViberHelp I jave submitted the issue. Please help 🙏🏾
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PBB News Access
(@PBBNewsAccess) reported
Hello, no replies on my email yet. I can't restore my bavkrd up viber data from iPhone XR to my new iPhone 12. What could be the problem? @ViberHelp @Viber
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PBB News Access
(@PBBNewsAccess) reported
Hello, no replies on my email yet. I can't restore my backed up viber data from iPhone XR to my new iPhone 12. What could be the problem? @ViberHelp @Viber
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Samarth
(@Samarth_93) reported
@ViberHelp I'm having some issues with my display picture on the app, please dm me, need to get it fixed. Thanks!
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Wyro⚈
(@Ry_Odji) reported
@ViberHelp Q : does this app login with phone number or e-mail ?
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Paulina Marasigan
(@majiMarasigan) reported
@ViberHelp This is such terrible customer service. No compassion. May you be cursed in the years to come.
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PBB News Access
(@PBBNewsAccess) reported
@EdMahfuz @ViberHelp Hi, stumbled into this tweet because I have the same problem 😫 did this get solved? If so, how? :(
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Krish
(@Krish72580980) reported
@ViberHelp @ViberHelp I have sent wishes to all my contacts on EID Festival and Viber has blocked my account. I asked your Viber support but they also not helping to unblock my account. This account is used for all my Business activities and im in trouble now. please someone help me.
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