Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Belgrade, Central Serbia | 2 |
Antipolo, Calabarzon | 1 |
Melbourne, VIC | 1 |
Charlottetown, PE | 1 |
Oradea, Bihor | 1 |
Vårsta, Stockholm | 1 |
Sydney, NSW | 1 |
Houston, TX | 1 |
Taipei, Taiwan | 1 |
Brisbane, QLD | 1 |
Monmouth, Wales | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Mihaylova (@Julsyto) reported
@Viber Dear Viber, I am not able to back up my chat history and this is more than 2 weeks. I wrote to viber support via email and still no answer on your side. This is very annoying and I am excepting the problem to be solved ASAP.
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Robb T. Falana II (@TheRobbF2) reported from Vero Beach, Florida
@ViberHelp @Viber Will I be informed of when my issue is fixed?
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Lambros Petrou (@LambrosPetrou) reported
@ViberHelp @Viber The Viber Out calls are instantly failing with a "Call Failed" error message, before they even start ringing. This is happening every few months. Could you take a look please!
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jeunehomme (@draza011) reported
@rostyclav999 @ViberHelp @Viber I bet it has to do with those stupid Ads they are injecting in our chatlists. Now they can go stuff those ads where the sun don’t shine because they’ve broken the app and people are just switching to competition.
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✨💫 Veštica 💫✨ (@vracharka) reported
My notes in #viber just vanished😭😡😠 What's wrong with you @Viber??? Can someone please help @ViberHelp
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sami orhan (@sorhancan) reported
@Viber Photo cannot be sent after this update in ios app. Please solve the problem
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CardosoC (@viverumaquimera) reported
@Viber hello. I’m having problems with the app, keeps saying that my account is blocked and the last 2 weeks the calls are cut off all the time. What is the problem? Thanks
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Deano (@deano) reported
@ViberHelp Is it a known problem?
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Andreas Bouras (@bouras) reported
@ViberHelp currently can't activate new account on mac and ios, are you aware of the issue?
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Ростислав Салабай (@rostyclav999) reported
@draza011 @ViberHelp @Viber Recently, Apple updated it's APIs for notifications, which broke some apps, that very heavily relied on it. Most of those apps fixed that issues right when they saw it, on beta stage of those iOS versions, but Viber seems to just not care at all
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🚲 Döner vivant 🔜 🇲🇬🇫🇷🇷🇪 (@ronnie) reported
@ViberHelp Hi. I restore a backup from an old iPhone but all media say « this photo is not available », please help
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3RS1N G0NULBAĞI (@ersingonulbagi) reported
@ViberHelp I have been having a problem for 4 days, I deleted it from the phone, I reinstalled it, but I cannot connect
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adahadina (@adahadina1) reported from Lingunan, Central Luzon
@Viber why I cannot upload my stored photos in message? Just a recent experience, I do not have a problem before
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anshuman behera (@anshumanbehera9) reported
@Viber Please help viber is unable to connect
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KrzyDu (@KrzyDu) reported
@ViberHelp @ViberHelp How and where from is support ticket to be opened? Link you provided doesn’t unfortunately help to accomplish this.