Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Podgorica, Podgorica 6
Obshtina Varna, Varna 3
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
Novi Sad, Autonomna Pokrajina Vojvodina 2
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1
Thüngersheim, Bavaria 1
Calvisson, Occitanie 1
Plymouth, England 1
Santa Clarita, CA 1
Chicago, IL 1
Waynesboro, MS 1
Stuttgart, Baden-Württemberg Region 1
Vienna, Wien 1
Warsaw, Województwo Mazowieckie 1
Vancouver, BC 1
Schwäbisch Gmünd, Baden-Württemberg Region 1
Szeged, Csongrád megye 1
Asnières-sur-Seine, Île-de-France 1
Sarajevo, Federation of Bosnia and Herzegovina 1
Male, Kaafu Atoll 1
Ljubljana, Mestna Občina Ljubljana 1
Zagreb, Grad Zagreb 1
Sremska Mitrovica, Autonomna Pokrajina Vojvodina 1
Belgrade, Central Serbia 1
Borna, Saxony 1
Barnet, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Sibtenishat Enam (@Sibtenishat) reported

    @ViberHelp I am not able to send texts on viber.I recieve the text but i cant send the texts.i haven't been blocked by my contacts also. It's really irritating.please resolve the issue

  • wolverineleo97 Wolverine!!! (@wolverineleo97) reported

    @Viber you need to improve your video quality . Why is it double sound and loud noise. I have changed my phone countless time and the issues seems to be with Viber not with my phone lol

  • robynsussel robynsussel (@robynsussel) reported

    @ViberHelp Hi again @viberhelp and @Viber please let me know how to resolve this issue. If your ticket process rejects mistakenly blocked accounts, it’s not a valid resolution. What else can you do? Your international users need to be warned of this issue if a resolution is impossible.

  • miofli Eleni (@miofli) reported

    @Viber @ViberHelp Viber fails to connect to bluetooth speakers. Tried recoupling resetting, nothing worked. Problem started 2 days ago. Any pointers pls? #viber

  • jamieannerxx Jameh. (@jamieannerxx) reported

    @Viber hi, can someone help me re: my viber account/number? it always pop up, “activation failed” and I cant use my viber. Hope someone can help me with this.

  • cryogenster Sardukar 🇺🇦 #StandWithUkraine (@cryogenster) reported

    I just love how @Viber treats their customers. Being loyal to them since the beginning of their existence they can't solve my issue with a new device registration. Basically, chatting back and fouth with a support team ends-up with a "wait for another 12hrs to try again". #viber

  • HousemaidFear Housemaid and The Fear (@HousemaidFear) reported

    For anyone wondering, I use a @Viber call plan which allows me to pretty make all the calls. If something Viber didn't exist I would not be able to do any of the work against Gardaí / cop corruption and fraud, as I've nothing. It's a good service, call quality is good.

  • BalPhadera Bal krishna Phadera (@BalPhadera) reported

    @ViberHelp Please help me to recover my old message and phone number. Old phone is lost and now connected to new phone.

  • c_bibi c_bibi (@c_bibi) reported

    There is something wrong with the latest update of @viber for windows 10. It keeps shutting down. Please check on this @ViberHelp.

  • robynsussel robynsussel (@robynsussel) reported

    Hi again @ViberHelp and @Viber I opened a ticket on this & received the same reply about being blocked even though I'm *not* blocked. My husband is (different number). This is my ticket number #178675065. Can you please help us with this issue?

  • Khurram_EPM Khurram (@Khurram_EPM) reported

    @ViberHelp hi, I am unable to use viber out calls (country code+92) for past few days. Is there an issue that needs to be resolved. Pls let me know.

  • snook7891 snook789 (@snook7891) reported

    @ViberHelp I have a friend in Columbia who is trying to use your app. Says that they have too many digits in their #. Can you help?

  • kedarnath108 Bharat 🐬 (@kedarnath108) reported

    @Viber down

  • KapoiosKatitis Kapoios Katitis (@KapoiosKatitis) reported

    @Viber Viber updated itself and i lost all the converasations. Why did this happen? Is there a way to restore them if i never backed them up? Please someone answer because viber support site is very difficult to handle and my problem is not mentioned anywhere .#viber

  • p_williams__ Phil Williams (@p_williams__) reported

    @ViberHelp seems like sending images on the windows desktop client is broken. Started having issues Friday the 6th.

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