Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 1 |
| Ambato, Provincia del Tungurahua | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Ship_Love
(@Ship_Love_00) reported
@ViberHelp Have sent several tickets to get help on a syncing issue on a new device account and it’s still unresolved - replies don’t address the actual issue. What to do here?
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Rupesh
(@JoShi0109) reported
@ViberHelp my account got blocked for reasons unknown! I was creating a viber community for my office purpose and got blocked! Can you help with that please! Its the only number i use. 80% of my work is done via viber. #help plzzz
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Alexander
(@Alexand0135) reported
@aliAlki80504133 @ViberHelp My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help
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Ibrahim Shinbira
(@IShinbira) reported
@Viber hi, the activation failed for some reason, can you help
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debra edgley
(@debraedgley) reported
@ViberHelp Viber, why won't you help me? I've been filling out tickets but no one replies!!
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H1kzetil
(@h1kzetil) reported
@ViberHelp Hello! My activation failed, it says that I was blocked for sending spam, even though I did not send it! Help me please
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Sanjin Malesevic
(@SanjinMalesevic) reported
@ViberHelp My grandma accidentally blocked my temp @Viber account while traveling in Europe & even after I helped her to unblock me, I still can’t message her or anyone else for that matter because Viber apparently flagged down my account. That’s beyond dumb.
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Y.Z.
(@dmm_yz) reported
@ViberHelp Hi @ViberHelp @Viber unblock and activate my account. It's my first time using it yet you labeled my account as "source of SPAM". Please fix it :(
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Harry
(@Harry_Bonkers) reported
@ViberHelp @ViberHelp there is no option to open a ticket. Just links to other troubleshooting issues besides the one i am asking about. Do you have a solution for restoring the desktop version entire history to the mobile android version?
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Prashant Mishra
(@Prashan09580405) reported
@ViberHelp I am experiencing most pathetic customer service with you . Your customer support is not even replying to my mails. Is this the way to treat your customers.
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Rain
(@PurpleRain04) reported
Dear @Viber please fix your desktop/Windows app. Keeps crashing. Have already installed and reinstalled it several times.
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Alexander
(@Alexand0135) reported
@horeesheettt @Viber My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp 2 months now and no customer service, no replies. All automated. #CustomerService
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Daniel Klimovich
(@danielklimovich) reported
@Viber I barely used your service and your system blocked me and now I can’t contact my aunt. I contacted you on your website and got an automated response that nothing can be done. I was WRONGFULLY blocked!
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp Some actual help would be great please. I DIDN'T RECIEVE AN ACTIVATION CODE AND NEXT I'M BLOCKED WTF. its been nearly 2 months. Nothing. You guys don't care about anyone who uses your app. #usewhatsapp
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