Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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KarrieTweeting
(@TweetingKarrie) reported
@Viber Hi, can you please help me? How do I back up my chat history FROM Desktop, so I can restore it TO my phone after reinstalling Viber on there?
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Ṧ Ḧ
(@sujaanhassan1) reported
@ViberHelp Hi, My Viber number failed to activate. Please help
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Bowman Shelly
(@BowmanShelly1) reported
@clairedmalanta @ViberHelp This happened to me few days back only thankful to cyberpro101 on Instagram who recovered my account after i reached out to him once. While i wrote to support team for weeks without any replyor help on getting my hacked account back.
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Nika Revazishvili
(@n1kza) reported
@Viber I have two Macbooks M1 and Intel one with latest MacOS on both, and even first day when I installed it on this new M1 mac, it had same problem, I miss notifications from company members, because I think it is working, but no it's frozen.
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Mayora
(@Austriariz) reported
@ViberHelp @Krish72580980 I already did these and it says that I am blocked because of spamming. Please help me unblock my account
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Claire Dimalanta
(@clairedmalanta) reported
@Austriariz @ViberHelp @Krish72580980 Same issue with me. Were they able to unblock your account?
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Kate
(@kate_v28) reported
@ViberHelp @Viber Yes, I've submitted the ticket via the website help section. Thanks.
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Тех-Климат
(@QaGKJ4HpKoshMB8) reported
@ViberHelp my registration in Viber is more than 5 years old, please, due to a system error, do not reconcile such strict conditions to my number +380681067520.Please unblock my number, your messenger is the best in the world and I would like to continue to communicate friends
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Ṧ Ḧ
(@sujaanhassan1) reported
@ViberHelp hi, My viber number activation got failed. Please help
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Nika Revazishvili
(@n1kza) reported
@Viber Just ask people, they would have the same problem, because everyone with MacOS reports having the same problem, how the hell did you not fix this problem, it's almost a year and a half since this problem happened, and even after tons of updates, it still exists.
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Don Kihot sa ranča
(@Lazar58746348) reported
@ViberHelp can you please help I have a problem sending videos on my viber to other contacts?
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Liridon Halili
(@LiridonHalili_) reported
@ViberHelp Hello! Two days ago I have sent many messages, congratulations for Eid to my friends. But my number is blocked for it. I have deleted my Viber and I have reinstall, but now I cant’t activate. Please, help me and back my Viber nr, My job depends from this nr. Thank you!
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Chathu Vishwajith
(@iamchathu) reported
Dear @Viber, Since #Viber for Mac had issue I deactivate it and connect it again,asked for Sync to get history. While sync the iOS app crashed. Then when open the app had to recreate the account, ask to restore then. Then it seems all my recent messages disappeared. @ViberHelp
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Nemanja Djukic
(@NemanjaDjukic20) reported
@Viber Other huge problem is can't switch between phone number to not notify contact. Just think about that.
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A
(@mystery_10121) reported
@ViberHelp how long do I have to after submitting a ticket, since it’s Friday?? Is 24/7 help service because I need my issue resolved ASAP
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