Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Doredori
(@yipiyeyeye) reported
@iddonthavethink @ViberHelp Hi! may I know how is the update about your issue? I also experience the same thing😭Thank you
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him
(@yeaightt) reported
@ViberHelp help please I opened a support ticket but they haven’t got back to me a second time could u dm me
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Kamen 🇦🇹 ☀️
(@Kamen_ATSR) reported
@Viber Since the last update the row is not visible anymore in a chat under the name of the contact to see when the contact was online or to open his profile! This row is not visible anymore and i cannot click on it ! Please help! I hope there comes a bigfix as soon as possible🙏
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Giulia 💛💙🌻🌻
(@legsturdyprog) reported
@JamesTu21286596 @ViberHelp When will you fix the problem? I can't unhide a key conversation for my job because of that bug!!!
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tushargujral
(@gujral002) reported
@ViberHelp @solaris1347 I was been expecting this long time we users know the things thats why we first troubleshoot steps ourself then only report to you guys. Atleast now you guys replied that you are trying to fix the issue
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Señor Jalapeño
(@senyorjalapeno) reported
@nikolaymivanov @Viber @TechCrunch OMG i have the same problem. All the names / group names are not accessible even when being pressed…
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Bob Maveric
(@solaris1347) reported
@ViberHelp @gujral002 So why did you guys told me to reinstall my Viber in the first place while you knew about this problem?
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Antonio
(@selvetella82) reported
@Viber hi, after IOS 16 update on Viber the contact status no longer appears or rather the page is crushed. How to solve problem?
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ViberHelp
(@ViberHelp) reported
@dasistalexander @Viber @kulotissima Hey! Our developers will begin working hard to find a fix and hopefully release it in one of our future versions. In the meantime, you can access the Chat info screen by: open a chat > swipe left to access the Chat info page
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Giulia 💛💙🌻🌻
(@legsturdyprog) reported
@JamesTu21286596 @ViberHelp It's a real problem
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EnZed85 🇳🇿
(@pranay_nz) reported
@Viber please release a update to fix the alignment in the app of the contact name when you open a chat.
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Kamen 🇦🇹 ☀️
(@Kamen_ATSR) reported
@ViberHelp Its not only me with the problem 😔 i already saw reviews of other people at the downlod are of the app store from apple the viber app. The peoble wrote and complain about the same problem !
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Abhishek K
(@Abhikumar199) reported
@ViberHelp @Viber - do you have any SLA for any issue. I'm awaiting call or update for 1511584323 from last 2-3 days.
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Matt Marenic
(@MattMarenic) reported
@Viber @ViberHelp when will you fix iOS 16 bug. Name of contact is placed to low under conversion
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JL
(@juanluis_4u) reported
Hello! Who’s using @Viber here? Are you also experiencing issues where previous messages can’t be seen anymore especially in group chats? And you cannot seem to click on the contact to view details of the person??
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