Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cork, Munster 2
Reutlingen, Baden-Württemberg Region 1
Zagreb, Grad Zagreb 1
Mandaluyong City, National Capital Region 1
Cabanatuan City, Central Luzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • PLATOVXIX So (@PLATOVXIX) reported

    Whatsapp call down @WhatsApp @Viber

  • legsturdyprog Giulia 💛💙🌻🌻 (@legsturdyprog) reported

    @JamesTu21286596 @ViberHelp It's a real problem

  • yipiyeyeye Doredori (@yipiyeyeye) reported

    @iddonthavethink @ViberHelp Hi! may I know how is the update about your issue? I also experience the same thing😭Thank you

  • SchachtGabriela Gabuschka (@SchachtGabriela) reported

    @ViberHelp I would like to find some conversation with one or two words in iPhone Viber app. How can I do that? Some with android can do that, but I don’t have a option for that. Please help me if it’s possible. Thanks

  • Kamen_ATSR Kamen 🇦🇹 ☀️ (@Kamen_ATSR) reported

    @ViberHelp Its not only me with the problem 😔 i already saw reviews of other people at the downlod are of the app store from apple the viber app. The peoble wrote and complain about the same problem !

  • gwynethsantos_ gwyneth (@gwynethsantos_) reported

    @Viber pls fix the app ASAP this is so annoying na I can't see chat info after updating to IOS 16 ty

  • imicka Ivan Micka (@imicka) reported from Belgrade, Central Serbia

    @Viber After latest IOS 16 update, can't see group participants anymore. Is there any fix?

  • EthelMEspiritu ethelMEspiritu (@EthelMEspiritu) reported

    @chengtolentino Naku naku @Viber can you help us figure out what happened after updating to iOS16? Why we can’t view members of a group chat? And what happened why our messages got deleted?

  • solaris1347 Bob Maveric (@solaris1347) reported

    @gujral002 @ViberHelp It is still the same. I reported the bug. They asked to re install the app but id didn’t help either. I still have the same issue.

  • christofferking Christoffer King (@christofferking) reported

    @Viber please fix the bug on iOS16. The members in group chats are not showing up.

  • selvetella82 Antonio (@selvetella82) reported

    @Viber hi, after IOS 16 update on Viber the contact status no longer appears or rather the page is crushed. How to solve problem?

  • AmsRosas Amyrrh Rosas 🎀 (@AmsRosas) reported

    Ugh @Viber ‘s chat info and media collapse thing is not working after updating to iOS 16 😩

  • Kamen_ATSR Kamen 🇦🇹 ☀️ (@Kamen_ATSR) reported

    @Viber Since the last update the row is not visible anymore in a chat under the name of the contact to see when the contact was online or to open his profile! This row is not visible anymore and i cannot click on it ! Please help! I hope there comes a bigfix as soon as possible🙏

  • juanluis_4u JL (@juanluis_4u) reported

    Hello! Who’s using @Viber here? Are you also experiencing issues where previous messages can’t be seen anymore especially in group chats? And you cannot seem to click on the contact to view details of the person??

  • gujral002 tushargujral (@gujral002) reported

    @ViberHelp @solaris1347 I was been expecting this long time we users know the things thats why we first troubleshoot steps ourself then only report to you guys. Atleast now you guys replied that you are trying to fix the issue

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