Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cork, Munster | 1 |
| Zagreb, Grad Zagreb | 1 |
| Mandaluyong City, National Capital Region | 1 |
| Cabanatuan City, Central Luzon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp Nearly a month and still no actual customer service......and you actually charge for some of your services? So where's the resolution? Where are all the actual people who "care so much about their users"?
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nik g
(@mrnikg) reported
@Viber Hi @Viber ,for some unknown reason your team have blocked my 8 years account twice today with no explanation other than he was picked up a spam and they refuse to unblock it…he has 5 contacts on his phone,can someone please help because customer services were rude and unhelpful!
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Mg Marna(Myittha)
(@marna_mg) reported
@Viber Have you blocked my number(+959760***639)? If you have,please unblocked my number. Please .....🙏 help me.
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Kit Ianros Carrera
(@kit_ianros) reported
@Viber Good day! My Viber on Desktop syncing stuck at 25%, my phone stuck at 49% and sometimes at 50%, then desktop/laptop - Windows/Mac, both stuck at 25%. How do I find which cause the problem?
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Rain
(@PurpleRain04) reported
@Viber @ViberHelp your desktop app keeps crashing. Every time there's a new update, it happens. I have uninstalled and installed it several times already. Help, please.
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Geto
(@Geto29218812) reported
@Viber I wrote to you yesterday, you didn't answer me, fix the technical problem on Viber, it's not your fault, my number is interested, will you unblock it for me or I don't expect an answer
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e
(@etbiebs) reported
@Viber is there any way I can contact one of your employees directly for an issue with the app? Because I‘m trying to contact you from your support site, but no one is helping me..
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Danny Vu
(@kitkatlover2016) reported
@Viber Hi Viber I'm having trouble activating my viber account & they didn't send me a code.
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Jazz
(@jzlnlo) reported
Hi @ViberHelp @Viber unblock and activate my account. It's my first time using it yet you labeled my account as "source of SPAM". Please fix it
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Louise
(@bitsywis) reported
@ViberHelp I already submitted several tickets and I get bot replies only. What kind of customer service is this?!!!!!
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Louise
(@bitsywis) reported
@ViberHelp @RichardHermanto Hi I am experiencing the same issue. I need to register to viber due to work purposes
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IT Master
(@it_master_07) reported
@ViberHelp Why can't I restore Viber data? For some reason, even though its connected to the google account itself, it wouldn't restore the data for some freaking reason. Is there a problem with Viber at the moment, or is there a way to fix it?
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Mg Marna(Myittha)
(@marna_mg) reported
@Viber Have you blocked my number? If you have, please unblock my number(+959******639).plz........🙏 help me.
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Waki Boo
(@DonciscO564) reported
@ViberHelp Hi guys can I get some help? I really need to use my viber
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp Some actual help would be great please. I DIDN'T RECIEVE AN ACTIVATION CODE AND NEXT I'M BLOCKED WTF. its been nearly 2 months. Nothing. You guys don't care about anyone who uses your app. #usewhatsapp
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