Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Podgorica, Podgorica 6
Obshtina Varna, Varna 3
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
Novi Sad, Autonomna Pokrajina Vojvodina 2
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1
Thüngersheim, Bavaria 1
Calvisson, Occitanie 1
Plymouth, England 1
Santa Clarita, CA 1
Chicago, IL 1
Waynesboro, MS 1
Stuttgart, Baden-Württemberg Region 1
Vienna, Wien 1
Warsaw, Województwo Mazowieckie 1
Vancouver, BC 1
Schwäbisch Gmünd, Baden-Württemberg Region 1
Szeged, Csongrád megye 1
Asnières-sur-Seine, Île-de-France 1
Sarajevo, Federation of Bosnia and Herzegovina 1
Male, Kaafu Atoll 1
Ljubljana, Mestna Občina Ljubljana 1
Zagreb, Grad Zagreb 1
Sremska Mitrovica, Autonomna Pokrajina Vojvodina 1
Belgrade, Central Serbia 1
Borna, Saxony 1
Barnet, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • _JVigo Julian Vigo (@_JVigo) reported

    @ViberHelp you have defrauded me? I bought a monthly plan but you won't let me use it. Fix this now! I have opened a ticket and written you. This is dishonest.

  • ihthisharm Ihthisham 🇲🇻🇵🇸 (@ihthisharm) reported

    @ViberHelp help?!

  • harash3030 Hassan Rasheed (@harash3030) reported

    @ViberHelp can you please help me to contact viber since i have create a lot of tickets from your contact platform that i have unable to get reply regarding my issue

  • _JVigo Julian Vigo (@_JVigo) reported

    @ViberHelp you said yesterday to submit a ticket—I have submitted two. You haven’t responded to me. I need to use the phone service I paid for. Can you please address this?

  • 1McChillin 🇩🇪 mico 🦖 (@1McChillin) reported

    @Viber dude i need to download pics of a report sent by my boss don't let me down dude bestie @ViberHelp don't bug out today pls

  • _JVigo Julian Vigo (@_JVigo) reported

    @ViberHelp I have now written several times and it would seem that #viber takes money from clients through #applepay and then blocks our service. I am a journalist & I have 45 minutes to finish hours of work you robbed from me. I want a supervisor to email me. This is unethical & dishonest.

  • Fretensis2 Fretensis (@Fretensis2) reported

    @ViberHelp @Viber 1/2 Dear Sirs I would like to alert you to an error in your system. Namely, when we send a video to a person and then delete it in our gallery (on the phone)... Viber no longer plays it !?

  • _JVigo Julian Vigo (@_JVigo) reported

    @Viber I hope they are police alarms--you have blocked me and other users for using a service WE PAID for! This is criminal!!!

  • EHABB000 پاکستانی جنرل کتے کے بچے 🔴 (@EHABB000) reported

    @Viber My Account has $30 but viber stopped working. Any issue with viber right now?

  • Andydmills04 Andy Mills (@Andydmills04) reported

    @Viber - you suck. No customer service response. I have contacted multiple times and ZERO response. Refund me 3 months of payments for NO service.

  • kelumza Vladislav Bessonov (@kelumza) reported

    Hey @viber and @vkontakte help me pls reach @telegram I have a big problem with my Telegram account, I got hacked by scammers and stole my account and group, and now scamming people for money on my behalf, please help.

  • harash3030 Hassan Rasheed (@harash3030) reported

    @ViberHelp What is this?? Always the same reply??? It’s not working, your customer support us broken 😡

  • _JVigo Julian Vigo (@_JVigo) reported

    @Spyrossotiriad1 @Viber I have the same problem. I was blocked from calling. Did you get any response from them?

  • _JVigo Julian Vigo (@_JVigo) reported

    @Mohamme10996520 @Viber Have you heard back from them? I have the same problem. They are clearly defrauding the public.

  • dovydaviciene Monika Dovydavičienė (@dovydaviciene) reported

    @ViberHelp Its been over 2 months now that I cant receive my activation number. Ive contacted your support team hundred of times with no help at all. They keep repeating the same thing over and over again. I checked and done everything I’ve been requested with no results. Useless

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