Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Belgrade, Central Serbia | 3 |
Brisbane, QLD | 1 |
Monmouth, Wales | 1 |
Milan, Lombardia | 1 |
Makati City, National Capital Region | 1 |
Guangzhou, Guangdong Sheng | 1 |
Manahawkin, NJ | 1 |
Sarajevo, Federation of Bosnia and Herzegovina | 1 |
Budapest, Budapest | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
-
Gabuschka (@SchachtGabriela) reported
@ViberHelp I would like to find some conversation with one or two words in iPhone Viber app. How can I do that? Some with android can do that, but I don’t have a option for that. Please help me if it’s possible. Thanks
-
ViberHelp (@ViberHelp) reported
@enzoyanu_ @Viber Hey! Sorry you're experiencing this issue. We know this has affected your Viber experience and we hope to fix it ASAP. In the meantime, you can access the Chat info screen by: open a chat > swipe left to access the Chat info page
-
Yune Nge Nge Chein (@Ynnchein) reported
@ViberHelp Hi after I update IOS 16 My Viber is not working anymore showing status my number is blocked or spam and activation failed.
-
Giulia 💛💙🌻🌻 (@legsturdyprog) reported
@JamesTu21286596 @ViberHelp It's a real problem
-
Ivan Micka (@imicka) reported from Belgrade, Central Serbia
@Viber After latest IOS 16 update, can't see group participants anymore. Is there any fix?
-
JL (@juanluis_4u) reported
Hello! Who’s using @Viber here? Are you also experiencing issues where previous messages can’t be seen anymore especially in group chats? And you cannot seem to click on the contact to view details of the person??
-
Kamen 🇦🇹 ☀️ (@Kamen_ATSR) reported
@ViberHelp Its not only me with the problem 😔 i already saw reviews of other people at the downlod are of the app store from apple the viber app. The peoble wrote and complain about the same problem !
-
gwyneth (@gwynethsantos_) reported
@Viber pls fix the app ASAP this is so annoying na I can't see chat info after updating to IOS 16 ty
-
tushargujral (@gujral002) reported
@ViberHelp @solaris1347 I was been expecting this long time we users know the things thats why we first troubleshoot steps ourself then only report to you guys. Atleast now you guys replied that you are trying to fix the issue
-
Zemii_00 (@zemii_00) reported
@ViberHelp When are you going to fix all the problems experiencing with Apple IOS 16? No online status, no translate, reduced functionality, sluggish message delivery and arrivals.
-
Christoffer King (@christofferking) reported
@Viber please fix the bug on iOS16. The members in group chats are not showing up.
-
Darlington Ekene (@Lord__Darl) reported
@Viber My Viber account was blocked. Please what could be the problem and what do I do?
-
Jeanne2005 (@Jeanne2005) reported
@ViberHelp hope there will be a fix coming up soon for group or individual chat since the info on the top is not accessible with the ios16 update.
-
ethelMEspiritu (@EthelMEspiritu) reported
@chengtolentino Naku naku @Viber can you help us figure out what happened after updating to iOS16? Why we can’t view members of a group chat? And what happened why our messages got deleted?
-
Bob Maveric (@solaris1347) reported
@gujral002 @ViberHelp It is still the same. I reported the bug. They asked to re install the app but id didn’t help either. I still have the same issue.