Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Podgorica, Podgorica 6
Obshtina Varna, Varna 3
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
Novi Sad, Autonomna Pokrajina Vojvodina 2
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1
Thüngersheim, Bavaria 1
Calvisson, Occitanie 1
Plymouth, England 1
Santa Clarita, CA 1
Chicago, IL 1
Waynesboro, MS 1
Stuttgart, Baden-Württemberg Region 1
Vienna, Wien 1
Warsaw, Województwo Mazowieckie 1
Vancouver, BC 1
Schwäbisch Gmünd, Baden-Württemberg Region 1
Szeged, Csongrád megye 1
Asnières-sur-Seine, Île-de-France 1
Sarajevo, Federation of Bosnia and Herzegovina 1
Male, Kaafu Atoll 1
Ljubljana, Mestna Občina Ljubljana 1
Zagreb, Grad Zagreb 1
Sremska Mitrovica, Autonomna Pokrajina Vojvodina 1
Belgrade, Central Serbia 1
Borna, Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • drkucalo Mali Vladov (@drkucalo) reported from Donji Matejevac, Central Serbia

    @ViberHelp Hello there. I am experiencing issues with photos not being able to be sent or download, user’s profile photos are also not being loaded. On top of that, I am unable to log in on my PC. After QR code is being scanned, nothing happens. After reading interactions with...

  • LadyTremainee LadyTremaine ✪ STAY HOME ⍟ WEAR A MASK (@LadyTremainee) reported

    Hello? Help? My @zoom_us meeting is in 2 hours but @PLDT_Cares still isn't connecting! No @Viber as well.

  • itsiceequeen Tiffany🧜🏼‍♀️ (@itsiceequeen) reported

    @PLDT_Cares @Netflix_PH @ViberHelp system is down since yesterday amd cant opened them. Please fix it.

  • slvrwind 𝕬𝖒𝖆𝖓 𝕬𝖍𝖒𝖊𝖉 (@slvrwind) reported

    @ViberHelp So, no help from you?

  • parabelummm 🇷🇸🇷🇸🇷🇸 (@parabelummm) reported

    @ViberHelp I cant see or download media people send me, i cant find solution and i dont get any help from you support. Any one got this problem before and how to fix it. I dont see my contacts pictures on viber. Is there any solution for this?

  • igityan Arsen Igityan (@igityan) reported

    Hey @ViberHelp , when I put entries into My Notes, and then when I check some of them off, I can see them "checked off" only on the device I checked them off. On my other devices they remained unchecked. Is that normal? Because I expected this to synchronize? Or I have an issue?

  • WearItLikeArmor Mz. HYDE » A N G E L ⦁ 「A」 (@WearItLikeArmor) reported

    @Viber Hello. Is there any solution for the random capitalization of words and autocorrect that the latest versions of Viber have come with on desktop? I didn't have this problem before, and even though I had disabled the autocorrect on Windows, this problem persists.

  • GeoX_23 GeoX_23 🎮 (@GeoX_23) reported

    @ViberHelp @parabelummm This is not a problem with certain phone numbers, it is a general issue with everyone on iOS that activated the account in the last 2 or 3 days.

  • servis2vip altom (@servis2vip) reported

    @ViberHelp please help me to unblock my number please

  • OlaMrgrta egg / morgan (as baptized by @grabph) (@OlaMrgrta) reported

    @ViberHelp need help on my viber account pls.

  • parabelummm 🇷🇸🇷🇸🇷🇸 (@parabelummm) reported

    @ViberHelp I cant activate viber for 2 days,i need it for my job. Ppl from support send me same mail over and over. Thay say that my viber is activated but its not. I send them screenshot and screen record of it but they still send me same respond. Where can i send mail for actual help.

  • carissainez Carissa Inez (@carissainez) reported

    @ViberHelp @Viber Until now, there isn’t. I’m having issues sending messages coz its laggy.

  • djquiche Lying Dog-Faced Pony Soldier (@djquiche) reported

    @ViberHelp Yes, but I was automatically refunded and I would like a refund - I haven’t never used the service.

  • Viber Viber (@Viber) reported

    @ErikDPhillips @ViberHelp We use minimal data to provide the best service. For example, purchase history may refer to sticker purchases, and we need to ensure the system knows which stickers exactly - so they can be used. We also advise you to review your privacy settings to further control your data.

  • LovesTheWords Ronni Ron the Bonbon (@LovesTheWords) reported

    Hey @ViberHelp I don’t know what you did in your recent updates but I’m missing messages and I’m having difficulty sending messages - they’re remaining unsent. Please fix this

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