Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Paranaque City, Calabarzon | 2 |
Harrisburg, PA | 1 |
Cebu City, Central Visayas | 1 |
Marikina City, National Capital Region | 1 |
Mandaluyong City, National Capital Region | 1 |
Antipolo, Calabarzon | 1 |
Melbourne, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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John Albert (@john_ny27) reported
@George189343130 @Viber I got similar issues earlier but mine was fixed by @Carolinewebtech he has a fix for this
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George (@George189343130) reported
@Viber Hi, my account has been blocked. I have contacted you multiple times using your support page. I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
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George (@George189343130) reported
@Viber Hi, I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
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George (@George189343130) reported
@Viber Hi, I have contacted you several times about this issue already using the support page. I just did it again. Could you please help?
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George (@George189343130) reported
@Viber @Viber why did you block my account and you don’t help me to unblock it even if I have raised multiple tickets!
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George (@George189343130) reported
@ViberHelp why did you block my account and you don’t help me to unblock it even though I have raised multiple tickets!
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George (@George189343130) reported
@Viber why did you block my account and you don’t help me to unblock it even I have raised multiple tickets!
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NYOle (@NYCOMch) reported
@ViberHelp Are you bot or what? I told you my issue, your support doesn’t help me at all.
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NYOle (@NYCOMch) reported
@ViberHelp your support bot doesn’t help with the issue. Is there any real person who can help?
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NYOle (@NYCOMch) reported
@Viber Hello, can you help me with my issue?
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NYOle (@NYCOMch) reported
@Viber Please can you help me?
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Sanjin Mandić (@MandicSanjin) reported
@ViberHelp I have problem activating account. I am using your support, and i am getting automatic replies every time. Replies that dont help at all. How to fix this
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Nette Ponce (@nettespm) reported
@Viber Has Viber Out Call gotten any better?. It's been a long time have not used it. It was so bad tgat it was a waste of credits/ money. Connection was bad and the credits keeps going down.
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Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported
.@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.
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NYOle (@NYCOMch) reported
@Viber Any help? We really don’t know what to do.. no real customer support. My last hope was here.