Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Podgorica, Podgorica | 6 |
| Obshtina Varna, Varna | 3 |
| Melbourne, VIC | 2 |
| Frankfurt am Main, Hessen | 2 |
| Novi Sad, Autonomna Pokrajina Vojvodina | 2 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
| Thüngersheim, Bavaria | 1 |
| Calvisson, Occitanie | 1 |
| Plymouth, England | 1 |
| Santa Clarita, CA | 1 |
| Chicago, IL | 1 |
| Waynesboro, MS | 1 |
| Stuttgart, Baden-Württemberg Region | 1 |
| Vienna, Wien | 1 |
| Warsaw, Województwo Mazowieckie | 1 |
| Vancouver, BC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| Szeged, Csongrád megye | 1 |
| Asnières-sur-Seine, Île-de-France | 1 |
| Sarajevo, Federation of Bosnia and Herzegovina | 1 |
| Male, Kaafu Atoll | 1 |
| Ljubljana, Mestna Občina Ljubljana | 1 |
| Zagreb, Grad Zagreb | 1 |
| Sremska Mitrovica, Autonomna Pokrajina Vojvodina | 1 |
| Belgrade, Central Serbia | 1 |
| Borna, Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Rachit Gaur
(@RachitGod) reported
@Viber @ViberHelp unable to buy paid plan but money deducted from my account, please connect with me to help resolve this on priority
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Jovan
(@f4bles) reported
Hey @CaseyNewton you should maybe make a report about how @Viber endangers human lives by promoting antivaxx communities on it service despite multiple reports about the said communities.
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ViberHelp
(@ViberHelp) reported
@pablokrugman @Viber At the moment, we’re no longer offering the Viber Local Number (VLN) service.
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Ismath Ali Rasheed
(@ismath_a_rashyd) reported
@ViberHelp ticket No #1109714293 I have requested. Still this problem is not solve. No updates No Mails reserved from viber
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Ismath Ali Rasheed
(@ismath_a_rashyd) reported
@ViberHelp It's been more than 24h i have send a mail. Still No updates about my problems. Please respond our mail 🙏
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hari.srikanth
(@hareesreekanth) reported
@ViberHelp mobile9036741667 I am unable to use viber all of sudden when I was in major bridge call on rakuten viber I am not sure whats going on I am from Rakuten INC and working across 1000 plus vendors on Viber and I daily work with mikita san and Hiren san for issues
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564634153241651063516581
(@bJOuT9Ay5UaFLCx) reported
@viber i need help on reporting a group, ive tried for at least an hour to do it but it seen that the group does not have a "report community button" on the android app
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L
(@nael11_) reported
@ViberHelp Hey. Why don't you answer me? I'm requesting help with my blocked account since tuesday!!
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lil_islandguh
(@hotepma12) reported
@ViberHelp Need help unable to place calls and cant answer calls on viber
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lodabeast
(@Lodabeast) reported
@Viber I'm having an issue where I'm getting 15 mins and puff sound would come on and it won't hang up the call but I can't hear or be heard I would greatly appreciate if this issue could be resolved expeditiously please and thank you 🙏
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🎀TitoQC #MyConstant
(@FckTitoQC) reported
@chaaarliechan @Viber oh ok ok so probably my issue nga.
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Aira
(@airabugna) reported
Omg is it just me or I can't seem to attach files or send/view media files on viber??? pls help me get through this week @ViberHelp
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Genpros Sanidad
(@genpros) reported
@ViberHelp @Viber I can' find the best category for my issue but I just tagged it as a data privacy issue. Hope you can address it soon.
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hari.srikanth
(@hareesreekanth) reported
@ViberHelp I have already raised here +919036741667 I am from rakuten operations team and really frustrated with these happening not sure what is viber problem here.escalaed this with mikita san already
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Lubna
(@LubnaZahir) reported
Hello @Viber . Why don’t you allow the spam that is entered by spammers in viber community group to be removed by group admins ? This is causing major problems Becos even **** pics are posted . You identify it as spam too . However group admins do not have the right to remove !