Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Podgorica, Podgorica | 6 |
| Obshtina Varna, Varna | 3 |
| Melbourne, VIC | 2 |
| Frankfurt am Main, Hessen | 2 |
| Novi Sad, Autonomna Pokrajina Vojvodina | 2 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
| Thüngersheim, Bavaria | 1 |
| Calvisson, Occitanie | 1 |
| Plymouth, England | 1 |
| Santa Clarita, CA | 1 |
| Chicago, IL | 1 |
| Waynesboro, MS | 1 |
| Stuttgart, Baden-Württemberg Region | 1 |
| Vienna, Wien | 1 |
| Warsaw, Województwo Mazowieckie | 1 |
| Vancouver, BC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| Szeged, Csongrád megye | 1 |
| Asnières-sur-Seine, Île-de-France | 1 |
| Sarajevo, Federation of Bosnia and Herzegovina | 1 |
| Male, Kaafu Atoll | 1 |
| Ljubljana, Mestna Občina Ljubljana | 1 |
| Zagreb, Grad Zagreb | 1 |
| Sremska Mitrovica, Autonomna Pokrajina Vojvodina | 1 |
| Belgrade, Central Serbia | 1 |
| Borna, Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Ростислав Салабай
(@rostyslav999s) reported
@ClioVip @ViberHelp Do you still need help?
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私はJoelです (He/Him/His)
(@egosumJoel) reported
@Viber you need to allow users to select which cloud service to use for back-ups. Forcing the use of iCloud should be categorized as predatory/anti-trust.
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Nashiu Naeem
(@NashiuNaeem) reported
@shamoosharyf Yeaaah and there’s something wrong with @Viber . They aren’t even sending me the verification code to login to my viber! And boomers keep messaging me on it.
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Ростислав Салабай
(@rostyslav999s) reported
@WhatsApp @Viber you guys are behind your competitors in security regards. Please add end to end encrypted backups, and 2fa for login, that you have promised to add for a while now
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Clara Mario
(@PhenomenalMari1) reported
@Khonki4 @Viber I will kindly recommend you to #toolzcracker on Instagram he fixed mine when I had similar issues
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ViberHelp
(@ViberHelp) reported
@carlosapurco @Viber @ShieldVoC Hello, we are sorry to hear that you are facing this issue. Please send us a message so that we can assist you further.
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(@carlosapurco) reported
@ShieldVoC can you help me send across the message to @Viber @ViberHelp for blocking my number again? I just forwarded messages to 8 of my clients because of their phone enquiries and now they blocked my number again. #BadExperience #WorstCustomerService #InconvenientViber
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🕊️
(@Khonki4) reported
@Viber Hello, where can tell my problem to be solved? I can make any text edition in my beta app. Please help me. I use Viber a lot but it keeps crashing. Help me please.
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Anu
(@Anu82711032) reported
@ViberHelp i cannot activate my viber account on my dekstop. It says error when i scan the qr code. can u please provide me with some help.
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sweet_girl19
(@sweetgirl1914) reported
@ViberHelp i have a concern but email reply is automated it did not solved my problem
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(@carlosapurco) reported
@ShieldVoC can you kindly help me in alarming @Viber @ViberHelp on how inconsiderate and bad their customer service is? They deleted my messages to which I had to send messages again that lead to eventually blocking my number. This is the most unfriendly and inconvenient app ever
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FRED
(@FRED32806206) reported
@ViberHelp I have problem continued with screen get black full or white when I try to open or call sting till 3 min every time and all another apps stings also. My mobile is old Samsung Galaxy 5 this is the folt maybe? Please awnser me at soon as possible.
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sweet_girl19
(@sweetgirl1914) reported
@ViberHelp No case number given. The person i am talking is not solving my problem
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💚m💚
(@jaedowook) reported
@ViberHelp @Viber Kindly unblock my viber number. I have only sent less than 10 messages which were not spam messages but you tagged me as a spammer. Please help me fix my account as I really need this for my work. Thank you!
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anakareng.
(@anakarengr) reported
@Viber I am having trouble activating my new Mexican phone on viber. I do not get SMS nor call and thus cannot use Viber app 😭 I tried to resend, reinstall the app, etc.. nothing works. The number is correctly written and still no progress.
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