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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greater Noida, UP 1
Stuttgart, Baden-Württemberg 1
Baguio, Cordillera 1
Blagnac, Occitanie 1
Hamburg, HH 1
Athens, Attica 1
Budapest, Budapest 1
Ramat Gan, Tel Aviv 1
Lefkáda, Ionian Islands 1
Belgrade, Central Serbia 1
Freigericht, Hesse 1
Sofia, Sofia-Capital 1
North Vancouver, BC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • FrvrH00n
    clars • HOONDORIKO • (@FrvrH00n) reported

    Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

  • mercyjinuy
    jimerca (@mercyjinuy) reported

    @ViberHelp please open your email so you can help us reinstall our blocked accounts. My Viber Support Ticket #15342451 was emailed March 21. Blocked for more than 1 month but only bots are replying

  • alaskaaaaaaA13
    Alaska (@alaskaaaaaaA13) reported

    @Viber My Viber was hacked!!!! Why can’t I communicate with a living person? And only template SMS! Please help!

  • funkyuname
    Ivan Ivanov (@funkyuname) reported

    @Viber @ViberHelp (3) This is seriously affecting her business as it is the main channel which she sells through and communicates with her clients. Your silence is lack of help is seriously worrying. Can you please review ticket #15033849 and help us to unblock it.

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    @ViberHelp The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

  • BrendaMartine_
    Brenda Martinez (@BrendaMartine_) reported

    @000xdi @Viber If you've been duped or your digital assets have been stolen, it's best to contact @Fortis_Chain for help. They can provide you with thorough instructions on how to recover and get your money back.

  • photiscon
    Photis Constantinou (@photiscon) reported

    @Viber @Microsoft I've sent multiple reports and no real person responds to my request. I need my account unblocked please! 94097025. Ticket #10897612. I am a real person, not a spammer. I've solved the CAPTCHA and nothing happens. You need to fix this.

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

  • __x__Kill3r__x_
    Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported

    @Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work for won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?

  • ES_mastertrader
    Sasa (@ES_mastertrader) reported

    @ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and no communication, leaving you unable to connect to family and friends!

  • sasalka0808
    Magdalena Laskowska (@sasalka0808) reported

    @ViberHelp @Viber @Viber Thank you. I already have an open ticket (#15963193), but the issue is still unresolved. My account remains restricted and I still cannot send messages. Please escalate the existing ticket.

  • naomibrockwell
    Naomi Brockwell priv/acc (@naomibrockwell) reported

    @paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is

  • Chorteyyy
    Sameer 🇲🇻 (@Chorteyyy) reported

    @Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

  • PirateSenex
    Pirate Senex 🏴‍☠️🔻 (@PirateSenex) reported

    Hey @Viber, when are you finally gonna get your **** together and fix the goddamn image fetching thing on desktop? Every ******* time we update your **** app, we receive the photos in ridiculously-pixelated low-res. Are you morons for real?

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