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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sonthofen, Bavaria 1
Thessaloníki, Central Macedonia 1
Düsseldorf, NRW 2
Sofia, Sofia-Capital 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • gajadhamme
    गजेन्द्र वीर खत्री JBR (@gajadhamme) reported

    Hello @Viber what's wrong with your calling service??

  • JMooreBoston
    JMooreBoston (@JMooreBoston) reported

    @ViberHelp My account username is not visible/findable to other accounts, how do I fix this? 🙏

  • rapsuarez
    Rafael Suarez (@rapsuarez) reported

    Hey @Viber, it's been 3 days since you blocked my number/account for no apparent reason. I've sent a report through help support twice already, still to no avail. How and when will this be fixed? Thanks.

  • thelastheiress
    Belle (@thelastheiress) reported

    @Viber I have an issue with your app it keeps on freezing like I can’t do anything I already tried to restart phone, uniinstall reinstall app but same issue

  • morescode1
    morescode (@morescode1) reported

    @ViberHelp My number is blocked. Pls help

  • AimanAhmed333
    Aiman Ahmed (@AimanAhmed333) reported

    @Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either

  • NYCOMch
    NYOle (@NYCOMch) reported

    @Viber Hello, can you help me with my issue?

  • jhesacj43
    Jhesa (@jhesacj43) reported

    @Viber need help please. I cannot retrieve my chat history from my old phone to my new phone. I am trying to scan the QR Code to my old phone using my new phone but it shows unable. I already tried updating the app, restarting both phones but still unable to scan QR Code.

  • LadyCloud95
    Sonia ✨ (@LadyCloud95) reported

    @ViberHelp I've already opened a ticket and solved it. I want only to know if the Iran trouble calling situation is now solved or not. I recently had a refund for this situation.

  • viktoria47209
    Виктория Романова (@viktoria47209) reported

    @Viber Hello! My ticket has been ignored for 7 days. My account was hacked. Please help me get my access back. Number: +375259457495.

  • squigme
    ur mom (@squigme) reported

    @ViberHelp Hiya~ I'm trying to access an account of mine from before the merger (mostly just to download and backup the data) but the login process has changed apparently. Is there anything I can do? I even have my old account activation code number if that helps.

  • BrendaMartine_
    Brenda Martinez (@BrendaMartine_) reported

    @000xdi @Viber If you've been duped or your digital assets have been stolen, it's best to contact @Fortis_Chain for help. They can provide you with thorough instructions on how to recover and get your money back.

  • vkoutsis21
    Ενωσίτης (@vkoutsis21) reported

    @ViberHelp I have an issue for days and you still didn't help me to solve it.

  • Chorteyyy
    Sameer 🇲🇻 (@Chorteyyy) reported

    @ViberHelp @SUGAhaesseoyo @Viber I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

  • jade_banzuelo
    Marlon Jade Banzuelo (@jade_banzuelo) reported

    @Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?

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