Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Traunstein, Bavaria | 1 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@JackPeters80) reported
@ViberHelp @Viber @Viber4Business Every ticket I've submitted says it's "been answered". Even though the reply is the same. I'm still not able to activate my phone. What am I supposed to do? Please help me.
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Jack
(@JackPeters80) reported
@ViberHelp I did that multiple times, I get the same response. I cannot activate my phone. Here was my last ticket #832287692 I really don't understand why this is so difficult. Can you please just help me??
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𝐝𝐞𝐯𝐢𝐚
(@hecticchingu) reported
@ViberHelp Please unblock my number. This is my first time registrating to viber but my number was detected as a source of spam. I need to use viber for work. Please fix my problem ASAP. Indonesian number 895610733479
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𝐝𝐞𝐯𝐢𝐚
(@hecticchingu) reported
@ViberHelp I've already contacted them but they are no help. Please unblock my number. I need to use it for work. Please
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D K
(@D7777777K) reported
@pshchahelski @Viber Having similar issue. Could you please help with the link of the support page/ screenshots of how you made this change?
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Shamzy
(@Itsmemshameer) reported
@Viber Please can you explain how to fix not loading pictures in my Viber app on iPhone 13
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Jack
(@JackPeters80) reported
@ViberHelp @roaleonardo No you won't - you're just blocking people's numbers with no chance for an appeal or anything. Same canned response. DO SOMETHING TO HELP US
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Gediminas Rimkus
(@kalashassss) reported
@Viber You provide ****** service so there is nothing what to be proud about. Im not able to make a call most of the time or people i talk to cant hear me. Refund my remaining 2 $
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Jack
(@JackPeters80) reported
@Viber Viber has wrongly blocked me. How do I appeal this? I've been using Viber for literally years without any issues!
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Monika Dovydavičienė
(@dovydaviciene) reported
@Viber @viber your support is useless its been 4 days trying to get help on activating my account with zero help from your side. Dissapointing!
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Doodoo
(@Doodoo07127954) reported
@Viber I have been trying to get in touch with or actually have someone help me and not just keep getting the same automated ticket response. Please help ASAP!!!
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𝐝𝐞𝐯𝐢𝐚
(@hecticchingu) reported
@Viber @Viber4Business @ViberHelp Please unblock my number. This is my first time registrating to viber but my number was detected as a source of spam. I need to use viber for work. Please fix my problem ASAP. Indonesian number 895610733479
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Clement jack
(@EllyAd42) reported
@Iptv_premium_4k @Viber I had similar issue with my account, I laid Complain to the support system but to no avail I got no reply A friend got me recommended to #berdofix on instagram He helped me solved the issue And my account is working very fine Hope this will be useful to you
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🇺🇸🇺🇸fontainenine🇺🇸🇺🇸
(@fontainenine) reported
@ViberHelp hey there. Asking for assistance. My Viber stoped working. I reinstalled and now I get “Activation Failed” which seems like my number got added to spam. I only talk to my family and would like service back. Thanks!
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سليمان بن عبدلعزيز الربيش
(@solo_reba) reported
@Viber why the app is not working in saudi arabia ?