Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Thessaloníki, Central Macedonia | 2 |
| Sonthofen, Bavaria | 1 |
| Düsseldorf, NRW | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Belle (@thelastheiress) reported@Viber I have an issue with your app it keeps on freezing like I can’t do anything I already tried to restart phone, uniinstall reinstall app but same issue
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dara.v (@darav) reported@Viber hi , having trouble getting access code to activate Viber account . Call not coming through
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Alaska (@alaskaaaaaaA13) reported@ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!
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#47 has 9 Lives (@9LivesBishes) reported@Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.
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ju. - ⩊ - | pink yushi cb when? (@nekotokki__) reported@ViberHelp getting activation failed when logging in. already submitted ticket but was asked to troubleshoot. can you fix this already?
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Jhesa (@jhesacj43) reported@Viber need help please. I cannot retrieve my chat history from my old phone to my new phone. I am trying to scan the QR Code to my old phone using my new phone but it shows unable. I already tried updating the app, restarting both phones but still unable to scan QR Code.
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Pirate Senex 🏴☠️🔻 (@PirateSenex) reportedHey @Viber, when are you finally gonna get your **** together and fix the goddamn image fetching thing on desktop? Every ******* time we update your **** app, we receive the photos in ridiculously-pixelated low-res. Are you morons for real?
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rie (@rieisray) reported@Chorteyyy @Viber Hi! I’m having the same problem. Have you fixed it already?
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Hara (@BlofinBD_Hara) reported@Viber Your dial pad is not working pls fix it
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(🇭🇷) T a m !! 🏺🍃 (@TamaRuaArt) reported@Viber Yo this new update is awful please change it back. You're trying to be whatsapp so bad and it's not working
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Ενωσίτης (@vkoutsis21) reported@ViberHelp I have an issue for days and you still didn't help me to solve it.
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Primož (@primoz75) reported@Viber Hi @Viber, I’ve been unable to access my Viber account since Jan 2026 after it was taken over by a scammer. I’ve opened several support tickets but received no response. Please help. 🙏
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🫥yuki (@kristenwithk) reported@Viber there doesn’t seem to be any information about refunds in the FAQ or Help pages
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legally brown (@groovycamp) reported@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
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Sky Khan (@SkyKhan78307740) reported@Viber Hello i am having problem with changing number to usa from pakistani number Help
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