Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Traunstein, Bavaria 1
Kanpur, UP 1
Sofia, Sofia-Grad 1
Tübingen, Baden-Württemberg Region 1
Yangon, Yangon Region 1
Yerevan, Yerevan 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • FrvrH00n clars • HOONDORIKO • (@FrvrH00n) reported

    Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

  • hofy_sofy sofy (@hofy_sofy) reported

    @ViberHelp Hi i need help with my set up, i can't afford to wait the 12 hours I need urgent help - PLEASE HELP thanks

  • KolyaPV Nick Koks (@KolyaPV) reported

    @ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.

  • thelastheiress Belle (@thelastheiress) reported

    @Viber I have an issue with your app it keeps on freezing like I can’t do anything I already tried to restart phone, uniinstall reinstall app but same issue

  • SUGAhaesseoyo j ⁷ (@SUGAhaesseoyo) reported

    @Viber @ViberHelp can someone help me i'm having issues with your app

  • thelastheiress Belle (@thelastheiress) reported

    @iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?

  • blb28nbg BLB28NBG (@blb28nbg) reported

    @Viber Are you aware that most people on apple devices have a problem since a few days ago with Viber, it just freezes and stays like that, or doesn't load messages...it's getting frustrating, are you doing anything to fix it...???

  • jack_s_hewson Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported

    @Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work

  • JerryMostlySad Kynder Bueno (@JerryMostlySad) reported

    @ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?

  • _qtpotat0 qtpotat0 (@_qtpotat0) reported

    @Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me

  • rieisray rie (@rieisray) reported

    @Chorteyyy @Viber Hi! I’m having the same problem. Have you fixed it already?

  • KulchytskyiD Denys Kulchytskyi (@KulchytskyiD) reported

    @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.

  • Chorteyyy Sameer 🇲🇻 (@Chorteyyy) reported

    @Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

  • ES_mastertrader Sasa (@ES_mastertrader) reported

    @ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account

  • Chorteyyy Sameer 🇲🇻 (@Chorteyyy) reported

    @Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

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