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Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 1
Athens, Attica 1
Budapest, Budapest 1
Ramat Gan, Tel Aviv 1
Lefkáda, Ionian Islands 1
Belgrade, Central Serbia 1
Freigericht, Hesse 1
Sofia, Sofia-Capital 1
North Vancouver, BC 1
Poplar, England 1
Reutlingen, Baden-Württemberg 1
Cork, Munster 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Kovalchuk081076
    Іван (@Kovalchuk081076) reported

    @Viber A day has passed and you didn't help with the solution???????

  • NYCOMch
    NYOle (@NYCOMch) reported

    @ViberHelp your support bot doesn’t help with the issue. Is there any real person who can help?

  • George189343130
    George (@George189343130) reported

    @Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?

  • Antonik1983
    Anton Grigorevich (@Antonik1983) reported

    @Viber hello. I didn’t have time to register in Viber when I was immediately blocked. Help me, please

  • jhesacj43
    Jhesa (@jhesacj43) reported

    @Viber need help please. I cannot retrieve my chat history from my old phone to my new phone. I am trying to scan the QR Code to my old phone using my new phone but it shows unable. I already tried updating the app, restarting both phones but still unable to scan QR Code.

  • squigme
    ur mom (@squigme) reported

    @ViberHelp Hiya~ I'm trying to access an account of mine from before the merger (mostly just to download and backup the data) but the login process has changed apparently. Is there anything I can do? I even have my old account activation code number if that helps.

  • monserious
    Mirka (@monserious) reported

    @Viber is there a support that can help me with serious video call lags?

  • groovycamp
    legally brown (@groovycamp) reported

    @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

  • Elvis_cyberspy
    Elvis (@Elvis_cyberspy) reported

    @daddyblondlegs @Viber Message me directly for help

  • groovycamp
    legally brown (@groovycamp) reported

    @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

  • paromitade
    Paromita Dey (@paromitade) reported

    @Viber hi, could you help me transferring my device to another one? Thanks

  • Mahmoud74865338
    Mahmoud (@Mahmoud74865338) reported

    @ViberHelpHello, Viber, what happened to you, and this failed employee does not solve any problem for us, and that is why no the program develops because of this failed employee Amine Khadir @Viber @DjamelAgaoua

  • SUGAhaesseoyo
    j ⁷ (@SUGAhaesseoyo) reported

    @Viber @ViberHelp can someone help me i'm having issues with your app

  • Mirovich1958
    Наталия Немирович-Данченко (@Mirovich1958) reported

    @ViberHelp Hello! I'm asking for help. I reinstalled Viber and can't activate it. It says my number is blocked. My number was blocked on March 22, likely because I exceeded the allowed message limit. I was only forwarding messages to subscribers, though I had previously initiated

  • KulchytskyiD
    Denys Kulchytskyi (@KulchytskyiD) reported

    @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.

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