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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ciudad Nezahualcoyotl, MEX 1
Gustavo Adolfo Madero, CDMX 1
Ciudad Jardín, MEX 6
Paris, Île-de-France 6
Combs-la-Ville, Île-de-France 1
Mexico City, CDMX 7
Ica, Ica 1
Loja, Loja 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Delegación Cuajimalpa de Morelos, CDMX 1
Heroica Matamoros, TAM 1
Cuenca, Azuay 1
Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine 1
Charpey, Auvergne-Rhône-Alpes 1
Girardot City, Cundinamarca 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
Pessac, Nouvelle-Aquitaine 1
Oaxaca, OAX 1
Santo Domingo, Nacional 2
Ahome, SIN 1
Salta, SA 1
Trujillo, La Libertad 1
Ascain, Nouvelle-Aquitaine 1
Campeche, CAM 1
Bogotá, Bogota D.C. 7
Buenos Aires, CF 1
Guayaquil, Guayas 6
São Paulo, SP 2
Lille, Hauts-de-France 1
Ciudad del Este, Alto Paraná 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @facebook @finkd @WhatsApp The garbage company will go bankrupt sooner or later. The database is not updated, which seriously affects users. The worst company in history, claiming to be the world's number one in downloads? The service is also the first, but it is the last.

  • esim8888
    香港 (@esim8888) reported

    @Ayodeji624 @WhatsApp Change the chat tool and abandon this company. I have been angry all day. The customer service is just a decoration and will be replaced by other software sooner or later.

  • _omozusi
    ZU of the goodlife🍸❤️ (@_omozusi) reported

    This WhatsApp glitch is really annoying. It’s been like this for weeks and no solution!? @WhatsApp please what is going on??

  • ARPIT4150
    Arpit (@ARPIT4150) reported

    @WABetaInfo @WhatsApp latest beta android update 2.25.18.16 has bug,after updating,chat themes disappeared. Please fix and release another update.

  • KSOLO4SURE
    ENGR S O (@KSOLO4SURE) reported

    @WhatsApp Hello there, my main Whatsapp line was blocked. How can you be of help to unlock me. As I have that Whatsapp as to converse with my business associate

  • Ravikum17617042
    Ravi kumar (@Ravikum17617042) reported

    Why this no 7317329200 is not working in what's app @WhatsApp @WhatsApp

  • Anthony61361873
    Anthony (@Anthony61361873) reported

    @MateusF72023138 @WhatsApp I contacted @gramfixx23 when my account was banned, and they helped me recover it quickly his here on twitter dm for help

  • M_Y_L_01
    Lavinia Russo (@M_Y_L_01) reported

    @myson44503 @WhatsApp @Irina_Tech1 can address your issue.

  • mian_moemoe
    moe★ (@mian_moemoe) reported

    @JeniKeegan @WhatsApp I happen to have seen a handful of recommendations about this guy @aaronsavetech01 whom I contacted regarding my account issue and didn’t regret doing so

  • olorikennymiles
    Olori of GA👸🏽👸🏽 (@olorikennymiles) reported

    @WhatsApp when do you intend to fix this status glitch?

  • ThakurAmitabhji
    Amitabh Thakur (@ThakurAmitabhji) reported

    Hey @WhatsApp – My account was suddenly logged out without any action from my side. No SIM change, no device switch. Is this a security issue or a bug? Please look into it urgently. #WhatsApp #Privacy #HelpNeeded

  • AdoAlmustapha
    DR_MUSTY (@AdoAlmustapha) reported

    Resole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "

  • Liptonferka
    Lipton Pherka (@Liptonferka) reported

    @Stonezzy3 @WhatsApp You can dm, so that i show you how to fix it

  • alifarewsabe700
    مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported

    @WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).

  • MRikooba11143
    mr rikooba (@MRikooba11143) reported

    @WhatsApp My account ([+252634675557]) was recently banned. I believe this may have been a mistake. I kindly request a review of the ban. I am happy to comply with all WhatsApp’s terms of service. Thank you for your time and assistance. Best regards,  [Amiinyare]

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