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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vallejo, CA 1
San Luis Potosí, SLP 2
Tena, Napo 1
Casco Urbano, Boquerón 1
Marseille, Provence-Alpes-Côte d'Azur 2
Duque de Caxias, RJ 1
Quito, Pichincha 12
Saint-Philippe-de-La Prairie, QC 1
Ambato, Tungurahua 1
Fort-de-France, Martinique 1
Paris, Île-de-France 16
Panamá, Panamá 1
Pornic, Pays de la Loire 1
Williamsburg, VA 1
Guayaquil, Guayas 7
Pereira, Risaralda 2
San Pedro Sula, Cortés 1
Prescott, AZ 1
Gravataí, RS 1
Oaxaca, OAX 2
Ciudad Jardín, MEX 9
Berlin, Berlin 1
Longwy, ACAL 1
Strasbourg, ACAL 1
La Paz, La Paz 1
Chihuahua, CHH 3
Wasquehal, Hauts-de-France 1
Madrid, Madrid 2
Champlan, Île-de-France 1
Baie-Mahault, Guadeloupe 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • Friday67889
    Weekend (@Friday67889) reported

    @WhatsApp Why cant i receive the code? I need it to login my WhatsApp account!!!

  • mrwhoseyourdadi
    Bahd Mp 🙄🇺🇸 (@mrwhoseyourdadi) reported

    @Hassan_yahya_1 @WhatsApp This same thing just happened to me. Did you find a way to login ?

  • Onitsha_son
    Nwa_oni (@Onitsha_son) reported

    @China370509943 @WhatsApp It's very unacceptable. I have sent mails to customer support but nothing's been done. @WhatsApp you have to do something, I can't keep having to buy different numbers just to be on WhatsApp. That's terrible

  • d_okorax
    Divine Okorafor (@d_okorax) reported

    @WhatsApp @Meta fix the WhatsApp business status bug/glitch

  • THE_MRBOBOCOOL
    AI THE WIRESHARK (@THE_MRBOBOCOOL) reported

    @WhatsApp why am I not able to login to my account even after inputting my number I do not receive the one time password verification

  • gemmanu1313
    Emmanuel (@gemmanu1313) reported

    @WhatsApp , I didn't remember my 2 factor verification, and I lost the Gmail on my WhatsApp, how can you help me pls @WhatsApp

  • AdoAlmustapha
    DR_MUSTY (@AdoAlmustapha) reported

    Resole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @finkd @WhatsApp WhatsApp looks alive on your phone, But once you try to register — it's a corpse. No code. No help. No pulse. Just silence and a giant company pretending it doesn’t hear you.

  • AbhishekKasana0
    Abhishek Kasana (@AbhishekKasana0) reported

    @WhatsApp My account (+91 7627074877) was hacked and I’ve lost access. Please review, remove any spam activity, and help me restore my account. I’m the rightful owner. Urgent support needed. @WhatsApp #WhatsAppSupport

  • absingh1429
    Abhisheksingh❤ (@absingh1429) reported

    My WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code + number] I request a review and reactivation. This account is important for my communication. 🙏 #WhatsAppBan

  • Mikail_972
    Mikail_ (@Mikail_972) reported

    @WABetaInfo Sir add to login WhatsApp with email on iPad please @WhatsApp

  • ishaqsanaullah9
    Sanaullah Gh (@ishaqsanaullah9) reported

    @WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.

  • Marshalll_lawi
    Marshalll lawi (@Marshalll_lawi) reported

    @WhatsApp Why should a ban last for 2 months surly....solve this issues of banned 🚫 accounts and they should last for only 1 week ...not 2 months surly change your systems

  • shasky16
    Jesse (@shasky16) reported

    @WhatsApp @WhatsApp fix your statuses 1. Change the priority or at least make it optional so we can decide in order of view 2. Fix the fact that I have to click on status and end up in someone’s status

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.

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