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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 9
Quito, Pichincha 13
Puebla, PUE 2
Cuauhtémoc, CDMX 3
Abidjan, Abidjan 3
Mexico City, CDMX 4
Le Petit-Quevilly, Normandy 2
Dar es Salaam, Dar es Salaam 1
Tlajomulco de Zúñiga, JAL 1
Lille, Hauts-de-France 1
Auxerre, Bourgogne-Franche-Comté 1
Paris, Île-de-France 18
Arrondissement de Charleroi, Wallonia 1
Palma, Balearic Islands 1
Saint-Jory, Occitanie 1
Seyne-les-Alpes, Provence-Alpes-Côte d'Azur 1
Ablis, Île-de-France 1
Kongossou-Koidiokro, Vallée du Bandama 1
Andenne, Wallonia 1
San José, San José 1
Sarreguemines, ACAL 1
Pontault-Combault, Île-de-France 1
Medellín, Antioquia 2
Jalhay, Wallonia 1
Trappes, Île-de-France 1
Les Abymes, Guadeloupe 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 2
Acapulco de Juárez, GRO 1
Cuenca, Azuay 2
Ibarra, Imbabura 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • _raz_rahul
    🔥raz rahul🔥 (@_raz_rahul) reported

    🚨 WhatsApp Web flaw: Lock a chat named "Rahul" & set secret code as "rahul". Now search "Rahul" — 🔓 chat opens with no auth. I’m a developer — this looks like a logic flaw. Happy to share steps with @WhatsApp to help fix. #PrivacyBug #WhatsAppWeb #CyberSecurity

  • hello_vks
    Invincible ~ vks (@hello_vks) reported

    @WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.

  • its_nnaemeka
    𝗘𝗺𝗲𝗸𝗮 (@its_nnaemeka) reported

    @Meta and @WhatsApp, what is there no meta AI, and the music feature for WhatsApp business? The music feature is quite alright there but it's inefficient as that of the regular WhatsApp app. Please fix up. We too deserve to use those features.

  • ivankayima606
    Tower (@ivankayima606) reported

    @WhatsApp Pls I need help,why is my account blocked I can nolonger access it

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    @WhatsApp my access to my own critical data and essential communications was erroneously banned without any prior information/warning ever in the middle of a medical emergency, request immediate contact with a human team for issue redressal. Been several hours stuck with chatbot.

  • mrwhoseyourdadi
    Bahd Mp 🙄🇺🇸 (@mrwhoseyourdadi) reported

    @Hassan_yahya_1 @WhatsApp This same thing just happened to me. Did you find a way to login ?

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @finkd @WhatsApp WhatsApp in 2025: Can’t register. Can’t verify. Can’t get help. It's not a messaging app anymore — it's a dead app store icon. If Meta won’t fix it, they should bury it.

  • linaalcookie
    li la (@linaalcookie) reported

    @WhatsApp @TheHMD_ Why WhatsApp AI sticker generator is not working anymore???

  • edeiller
    D1g1t@l©0d3® (@edeiller) reported

    @WhatsApp @WhatsApp Please allow group admins to disable or delete accidental voice chats. After the first use, there’s no confirmation anymore, and it often confuses older users. This can cause real disruption. An option would really help. Thank you!

  • ChukwudumOnyed1
    Chukwudum Onyedika (@ChukwudumOnyed1) reported

    @WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737

  • OkonkwoAdaobiM1
    q.u.e.e.n 💢💢 (@OkonkwoAdaobiM1) reported

    @WhatsApp Like it's just very tiring at some point fix Ur app 😡 and stop disturbing with new updates while the app is rubbish

  • QuettaBol
    Nicole Joyce (@QuettaBol) reported

    @ginsengbomb @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • olorikennymiles
    Olori of GA👸🏽👸🏽 (@olorikennymiles) reported

    @WhatsApp when do you intend to fix this status glitch?

  • alifarewsabe700
    مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported

    @WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).

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