WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Combs-la-Ville, Île-de-France | 2 |
| Saint-Dié-des-Vosges, ACAL | 1 |
| Malimbo, Centre | 1 |
| Givors, Auvergne-Rhône-Alpes | 1 |
| Guayaquil, Guayas | 11 |
| Souk Lahad, Qibilī | 1 |
| Andernos-les-Bains, Nouvelle-Aquitaine | 1 |
| Lomé, Maritime | 1 |
| Surco, Lima region | 1 |
| Reynosa, TAM | 2 |
| El Progreso, Yoro | 1 |
| Paris, Île-de-France | 21 |
| Oviedo, Asturias | 6 |
| Suresnes, Île-de-France | 1 |
| N'Djamena, Chari-Baguirmi | 1 |
| Sousse, Sūsah | 2 |
| Salta, SA | 1 |
| Ouagadougou, Centre | 1 |
| Valenton, Île-de-France | 1 |
| Township of Evan, KS | 4 |
| Ciudad Jardín, MEX | 7 |
| Quito, Pichincha | 14 |
| Le Petit-Quevilly, Normandy | 3 |
| Bern, BE | 1 |
| Tunis, Tūnis | 5 |
| Puebla, PUE | 2 |
| Cuauhtémoc, CDMX | 3 |
| Abidjan, Abidjan | 3 |
| Mexico City, CDMX | 4 |
| Dar es Salaam, Dar es Salaam | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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BASH NE (@itz_bashir_ne) reported@WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me
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Bahd Mp 🙄🇺🇸 (@mrwhoseyourdadi) reported@Hassan_yahya_1 @WhatsApp This same thing just happened to me. Did you find a way to login ?
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@Elizabeth (@ElizabethTom127) reported@mathslover9 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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Nwa_oni (@Onitsha_son) reported@WhatsApp This is very annoying and unacceptable. Do I have to get another number just to be on WhatsApp? This is affecting my work. Please fix this
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Paul Howell (@PaulHowell63570) reported@bdalwhab53117 @WhatsApp It's quite disappointing about how they don't care about their customers obviously why not hit up @webfixxer here on X he was the one who helped me when I had same issue
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Tom burcher (@TomBurcher27027) reported@LwandoManingii @WhatsApp Why not try @webfixxer here on twitter X they can fix issues like that.
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香港 (@esim8888) reported@WhatsApp WhatsApp blocked me from registering with a legit T-Mobile US number, calling it "invalid." It’s NOT VoIP. It’s NOT virtual. Just your outdated system refusing real users. Fix your broken verification. Stop wasting our time. Absolute trash.
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Ravi kumar (@Ravikum17617042) reportedWhy this no 7317329200 is not working in what's app @WhatsApp @WhatsApp
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WhatsApp Rubbish (@esim8888) reported@WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.
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Cynthia Kabel (@CKabel25713) reported@HakimeTakouke @WhatsApp Hey you got your account banned too for no reason right That happened to me also yunno And I texted support they replied but didn't fix it until @webfixxer here on X did help me and got my account back
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Successful (@Drealsuccessfu1) reported@WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184
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Jennifer Keegan (@JeniKeegan) reported@WhatsApp can someone help if my account has been hacked
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Kishan (@jan_jan_ki_baat) reported@WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.
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Tired Mummyyy (@Tiredmummyy) reported@WhatsApp please can you help i asked for a code and a mobile number rang automatic message asked me to press 9 and i did and gave me a code and it worked. Them googled and now scared its a scam. Help please
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