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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
New York City, NY 1
Ayacucho, Ayacucho 1
Lima, Lima 3
Mexico City, CDMX 7
Juárez, CHH 2
Veracruz, VER 1
Santo Domingo, Nacional 1
Quito, Pichincha 7
Basel, BS 1
Burgdorf, BE 1
Bogotá, Bogota D.C. 6
Guadalajara, JAL 5
Oviedo, Asturias 2
Cali, Valle del Cauca 1
Třebíč, Vysočina 1
Marigot, Saint Martin 1
Newbury, England 1
Ciudad Jardín, MEX 2
Asheville, NC 1
Madrid, Madrid 2
Dortmund, NRW 2
Fröndenberg, NRW 1
Monterrey, NLE 1
North Shields, England 1
Veenendaal, ut 1
Pontoise, Île-de-France 1
Ubstadt-Weiher, Baden-Württemberg 1
Medellín, Antioquia 3
Sarreguemines, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • allinonevana2
    VANA | Energy Labs asterai.xyz (@allinonevana2) reported

    @WhatsApp I was texting today, replying some leads on my WhatsApp and I got the notice that my WhatsApp account is banned and can no longer use WhatsApp. Address this issue and help me continue using your app for my business. Thank you Meta. my number: +2349138132422

  • LwandoManingii
    LwandoManingi (@LwandoManingii) reported

    @WhatsApp My whatsapp keeps saying my number is not verified how do I fix that??

  • SandraDan353078
    Sandra Dan (@SandraDan353078) reported

    @junaidzidu @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @gramfixx23 here on twitter he helped me unban my account am sure he can also help you out

  • _omozusi
    ZU of the goodlife🍸❤️ (@_omozusi) reported

    This WhatsApp glitch is really annoying. It’s been like this for weeks and no solution!? @WhatsApp please what is going on??

  • itz_bashir_ne
     BASH NE  (@itz_bashir_ne) reported

    @WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.

  • Dimitri_iivanov
    Dimitri🇬🇷 (@Dimitri_iivanov) reported

    @Sagara88424979 @WhatsApp WhatsApp bans can be frustrating, especially when you rely on it for school or work. I faced a similar issue last year, no replies from support. @stinefix helped me with the right steps to appeal and get my account reinstated. Definitely recommend contacting him.

  • PilarGa96981901
    Pili G. 2.0🇪🇸 (@PilarGa96981901) reported

    @WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    I’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915

  • jan_jan_ki_baat
    Kishan (@jan_jan_ki_baat) reported

    @WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.

  • OlawaleOla92
    Olawale Olaseinde🐐 (@OlawaleOla92) reported

    @WhatsApp kindly help. My number has just been blocked on WhatsApp business which is impacting my daily transactions. #Help #08154796699

  • Tiredmummyy
    Tired Mummyyy (@Tiredmummyy) reported

    @WhatsApp please can you help i asked for a code and a mobile number rang automatic message asked me to press 9 and i did and gave me a code and it worked. Them googled and now scared its a scam. Help please

  • jlevi53
    Thommas (@jlevi53) reported

    @Ashleynico26367 @WhatsApp @Liamfixx what was you issues? thanks

  • Drealsuccessfu1
    Successful (@Drealsuccessfu1) reported

    @anita_hacks @mjd20335731 @WhatsApp Pls can you help me unbann my account +2348149372174

  • bhavyaxoxo
    Bhavya (@bhavyaxoxo) reported

    @WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕

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