WhatsApp

WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Juárez, CHH 7
Quito, Provincia de Pichincha 5
Guadalajara, JAL 5
Madrid, Comunidad de Madrid 4
Barcelona, Catalunya 2
Culiacán, SIN 2
Bogotá, Distrito Capital de Bogotá 2
Paris, Île-de-France 2
Mexico City, CDMX 2
Cuauhtémoc, CDMX 2
Guayaquil, Provincia del Guayas 2
Cancún, ROO 2
Central, Central and Western District 2
Cardiff, Wales 2
Dresden, Saxony 2
Ciudad Apodaca, NLE 2
Marseille, Provence-Alpes-Côte d'Azur 2
Cali, Departamento del Valle del Cauca 2
Lima, Provincia de Lima 2
Bamberg, Bavaria 1
Milagro, Provincia del Guayas 1
Belgrade, Central Serbia 1
Zagreb, Grad Zagreb 1
Quevedo, Provincia de Los Ríos 1
Nottingham, England 1
Chicago, IL 1
Morelos, ZAC 1
Queens, NY 1
Hallstadt, Bavaria 1
San José del Guaviare, Departamento del Guaviare 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • TRSaranathan #MaskUp (@TRSaranathan) reported

    Restoring @WhatsApp messages is a pain. Takes such a long time. After 10 minutes, it says failed! Whatsapp is also unable to resolve a UPI issue for over ten days!

  • ArvindK74582152 Arvind Kumar Agrawal (@ArvindK74582152) reported

    @WhatsApp the messages are not being received nor could be sent to anybody from last 1 day.I uninstalled the app 3 times and reinstalled the same but after few hours the same problem reflects. Request resolution urgently.

  • wenxdiy Wenciyy (@wenxdiy) reported

    @PRATIK21899098 @WhatsApp They hardly respond to complaints like these because they have less staffs due to the pandemic so save your self the stress and contact @AckEthical he can help you with your account unban

  • PritiRohra PritiRohra (@PritiRohra) reported

    @LeonieWatson @stevefaulkner @WhatsApp This is sad... Hope they fix it soon

  • AnkitPa32813679 Ankit v pandey (@AnkitPa32813679) reported from Nāgpur, State of Mahārāshtra

    @WhatsApp Hi team, My whatsapp is not working since last week even after latest version has been downloaded. Please help out of this as no response from WhatsApp support team even after multiple requests .

  • LeonieWatson Léonie (@LeonieWatson) reported

    Hey @Whatsapp, your iOS app (2.21.110) is now completely broken on iOS14.6 with VoiceOver. If V/O is off, the app works fine, if it's on, the app is effectively bricked. Any chance you can fix this ASAP? Thanks.

  • loolbox2 loolbox (@loolbox2) reported

    @WhatsApp FreedomMobile a company that defrauds customers, The customer service is scammers. I trusted it, Be careful to deal with it.

  • MissVeeDeeBee Àyoká (@MissVeeDeeBee) reported

    My WhatsApp has been hacked. I have no access to it. They are trying to scam my contacts of 200,000 naira claiming its a case of life and death. I don't even live in Nigeria! @WhatsApp I thought your system was hack-proof?! HELP

  • oyeBob Amit Raj (@oyeBob) reported

    @WhatsApp Any support email to send security requests to any cyber issues. Please DM details.

  • __manish Manish Agrawal (@__manish) reported

    @LeonieWatson @WhatsApp Do you have screen recognition turn on for WhatsApp by any chance. It is broken in iOS 14.6 and causes the screen to go blank. go to settings and turn it off for WhatsApp and that might fix it. My WhatsApp is working just fine.

  • stefanonicotri stefano nicotri (@stefanonicotri) reported

    is @WhatsApp down just for me? #whatsappdown

  • LADlei48114178 LAD✨7💛 (@LADlei48114178) reported

    @WhatsApp please help me 😭

  • Nehem11 Nehemiah Nwosu (@Nehem11) reported

    @WhatsApp I need this urgent help. I suddenly got logged out and was asked to verify my number. The message I got was that "My number has been banned from using WhatsApp". I don't know what this means. I have never used my WhatsApp illegally at any time. Please help resolve asap.

  • kdpradhan K D Pradhan (@kdpradhan) reported

    @WhatsApp @WhatsApp I updated my android to latest version, and now the "copy text" option is not available. Please help as I use it extensively.

  • JGINVS JG (@JGINVS) reported

    Hey $FB @WhatsApp I’m able to speed up a voice note directly sent through WhatsApp. But If I forward a recording from another chat, or from voice memos, I can’t speed it up. Fix this now!

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