WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 1 |
| Cuautla, MOR | 1 |
| Iztacalco, CDMX | 3 |
| Estación Poanas, DUR | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Ciudad Jardín, MEX | 6 |
| Paris, Île-de-France | 6 |
| Combs-la-Ville, Île-de-France | 1 |
| Mexico City, CDMX | 7 |
| Ica, Ica | 1 |
| Loja, Loja | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Delegación Cuajimalpa de Morelos, CDMX | 1 |
| Heroica Matamoros, TAM | 1 |
| Cuenca, Azuay | 1 |
| Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine | 1 |
| Charpey, Auvergne-Rhône-Alpes | 1 |
| Girardot City, Cundinamarca | 1 |
| Saint-Étienne, Auvergne-Rhône-Alpes | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Oaxaca, OAX | 1 |
| Santo Domingo, Nacional | 2 |
| Ahome, SIN | 1 |
| Salta, SA | 1 |
| Trujillo, La Libertad | 1 |
| Ascain, Nouvelle-Aquitaine | 1 |
| Campeche, CAM | 1 |
| Bogotá, Bogota D.C. | 7 |
| Buenos Aires, CF | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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@Elizabeth (@ElizabethTom127) reported@mathslover9 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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WALEXHIMO (@OG_XHIMO) reported@novathaOG @TomisinWhyte @WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?
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Muktar (@BigBoss_0_1) reported@WhatsApp @iam_jamesE1 How do I get access to my WhatsApp back. Someone tried to hack into it and it’s showing “ you have guess the code too many times please contact support” I have ID to verify that I’m the owner, please I need help @WhatsApp
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Proud Indian (@DurFitteyMuh) reportedI’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915
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Shopsnepal shops Nepal (@NepalShops) reported@WhatsApp Hello WhatsApp Team, My account shows the message 'This account can no longer use WhatsApp'. I think this happened by mistake. I always use WhatsApp for personal and safe communication only. Please review my number and unban it. Thanks for your help ! +9779828696403
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Akash bhat (@akaashbhat) reported@WhatsApp When we click on New chat and mistakenly select wrong contact and click back it will go to main chats tab instead of same new chat screen to select the other contact . This is the biggest issue .
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Stephane (@StephaneRBG) reportedHey @WhatsApp can you allow us to modify/edit caption on status? I’m tired of deleting my status because of a small typo or grammatical error once I’ve pressed Send!
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WhatsApp Rubbish (@esim8888) reported@WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.
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Majed Al-Jubaili (@mjd20335731) reported@SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.
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Disha Panda (@disha31_panda) reported@nibirhhazarika @WhatsApp @Meta Has the issue been resolved?
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Camila Jones (@CamilaJone1747) reported@kdeep06 @WhatsApp My account was reinstated with the help of @webfixxer here on twitter X.
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Mighty pixels (@PixelsMighty) reported@WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now
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Mirza Faizan Ali (@MirzaFaizan26) reported@legaldruglordzw @WhatsApp Same issue😓
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sami ali (@9546999999a) reported@WhatsApp please help, my whatsapp account got locked after 8 years of using it, I use it run my entrie business contacts. Ive had it for 8 years with no issues. Please unlock my account my phone number is 954-699-9999. @WhatsApp
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Dimitri🇬🇷 (@Dimitri_iivanov) reported@Sagara88424979 @WhatsApp WhatsApp bans can be frustrating, especially when you rely on it for school or work. I faced a similar issue last year, no replies from support. @stinefix helped me with the right steps to appeal and get my account reinstated. Definitely recommend contacting him.
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