WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cancún, ROO | 1 |
| Latacunga, Cotopaxi | 2 |
| Paris, Île-de-France | 28 |
| Ciudad Apodaca, NLE | 2 |
| Oranjestad, Aruba | 1 |
| Barcelona, Catalonia | 3 |
| Poza Rica de Hidalgo, VER | 1 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Comuna 1, CABA | 2 |
| Ananindeua, PA | 1 |
| Bogotá, Bogota D.C. | 4 |
| Mexico City, CDMX | 4 |
| Mérida, YUC | 4 |
| Thiruvananthapuram, KL | 1 |
| Azcapotzalco, CDMX | 1 |
| Gloucester, England | 1 |
| Abidjan, Abidjan | 3 |
| Colombes, Île-de-France | 1 |
| Vitória, ES | 1 |
| Jonquerettes, Provence-Alpes-Côte d'Azur | 1 |
| Raleigh, NC | 1 |
| Obernai, ACAL | 1 |
| Casablanca, Casablanca-Settat | 3 |
| Quito, Pichincha | 16 |
| Porto Alegre, RS | 1 |
| Guaíba, RS | 1 |
| León de los Aldama, GUA | 1 |
| Nogales, SON | 1 |
| Ponte de Lima, Viana do Castelo | 1 |
| Medellín, Antioquia | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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BASH NE (@itz_bashir_ne) reported@WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me
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Be a helping Hand (@pintumaurya88) reported@WhatsApp @wa_status Dear Team Your app is very good but I saw one issue, whenver we try to forward(share) any message or photo from another group to broadcast created group not showing such option. I request in your next update plz do this and we can share in broadcast. 🙏💐
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Weekend (@Friday67889) reported@WhatsApp Why cant i receive the code? I need it to login my WhatsApp account!!!
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DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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Ravi kumar (@Ravikum17617042) reportedWhy this no 7317329200 is not working in what's app @WhatsApp @WhatsApp
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RAHUL TURKIYA (@TurkiyaRahul) reported@WhatsApp I'm using WhatsApp Business on iPhone. But no Hindi songs in status music & no payment option. Regular WhatsApp has both. Business users need these more. Please fix this. 🙏 #WhatsAppBusiness #iPhoneUser
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J Merm (@merm29) reported@WhatsApp My account continues to get banned everytime I create a group. I submit a ticket and it always gets fixed citing an inadvertent flag - and quickly gets restored but then happens again. Please help!
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Narendra (@Narendra3105198) reported@WhatsApp Dear WhatsApp Business Support Team, I am writing to request assistance regarding my WhatsApp Business account, which I am currently unable to access or use. The phone number associated with the account is: +91-9619665522. I have recently encountered issues
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Thommas (@jlevi53) reported@Ashleynico26367 @WhatsApp @Liamfixx what was you issues? thanks
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D1g1t@l©0d3® (@edeiller) reported@WhatsApp @WhatsApp Please allow group admins to disable or delete accidental voice chats. After the first use, there’s no confirmation anymore, and it often confuses older users. This can cause real disruption. An option would really help. Thank you!
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Marshalll lawi (@Marshalll_lawi) reported@WhatsApp Why should a ban last for 2 months surly....solve this issues of banned 🚫 accounts and they should last for only 1 week ...not 2 months surly change your systems
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Paul Howell (@PaulHowell63570) reported@bdalwhab53117 @WhatsApp It's quite disappointing about how they don't care about their customers obviously why not hit up @webfixxer here on X he was the one who helped me when I had same issue
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Dimitri🇬🇷 (@Dimitri_iivanov) reported@Sagara88424979 @WhatsApp WhatsApp bans can be frustrating, especially when you rely on it for school or work. I faced a similar issue last year, no replies from support. @stinefix helped me with the right steps to appeal and get my account reinstated. Definitely recommend contacting him.
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محمد الشبيلي (@M_Shobaily) reportedWhy voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least at needle level @AppleSupport @WhatsApp #apple #whatsapp
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Amitabh Thakur (@ThakurAmitabhji) reported@WhatsApp @wa_status Urgent: My account logged out suddenly (no SIM/device change). Is this a bug or security issue? Please investigate ASAP! #WhatsApp #Privacy #HelpNeeded [1931292146247594042]