WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Santo Domingo, Nacional | 2 |
| Ciudad Jardín, MEX | 3 |
| Ahome, SIN | 1 |
| Salta, SA | 1 |
| Trujillo, La Libertad | 1 |
| Ascain, Nouvelle-Aquitaine | 1 |
| Campeche, CAM | 1 |
| Bogotá, Bogota D.C. | 8 |
| Buenos Aires, CF | 1 |
| Guayaquil, Guayas | 7 |
| São Paulo, SP | 2 |
| Lille, Hauts-de-France | 1 |
| Ciudad del Este, Alto Paraná | 1 |
| Quito, Pichincha | 7 |
| Tepatitlán de Morelos, JAL | 1 |
| Kongossou-Koidiokro, Vallée du Bandama | 1 |
| Medellín, Antioquia | 4 |
| Luján, BA | 1 |
| Paris, Île-de-France | 3 |
| Municipio Falcón, Falcón | 1 |
| Dallas, TX | 1 |
| Santiago, Santiago Metropolitan | 1 |
| New York City, NY | 1 |
| Ayacucho, Ayacucho | 1 |
| Lima, Lima | 3 |
| Mexico City, CDMX | 7 |
| Juárez, CHH | 2 |
| Veracruz, VER | 1 |
| Basel, BS | 1 |
| Burgdorf, BE | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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🔥raz rahul🔥 (@_raz_rahul) reported🚨 WhatsApp Web flaw: Lock a chat named "Rahul" & set secret code as "rahul". Now search "Rahul" — 🔓 chat opens with no auth. I’m a developer — this looks like a logic flaw. Happy to share steps with @WhatsApp to help fix. #PrivacyBug #WhatsAppWeb #CyberSecurity
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WhatsApp Rubbish (@esim8888) reported@WhatsApp When I registered, it said my number was invalid, but I have a physical card, not a virtual number. It took me ten days to communicate with you. Is your customer service just for show? What's the point of having customer service if they don't handle the problem?
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香港 (@esim8888) reported@WhatsApp WhatsApp blocked me from registering with a legit T-Mobile US number, calling it "invalid." It’s NOT VoIP. It’s NOT virtual. Just your outdated system refusing real users. Fix your broken verification. Stop wasting our time. Absolute trash.
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Cynthia Kabel (@CKabel25713) reported@HakimeTakouke @WhatsApp Hey you got your account banned too for no reason right That happened to me also yunno And I texted support they replied but didn't fix it until @webfixxer here on X did help me and got my account back
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I Know It All (@BabaTukaz) reported@WhatsApp Fix your verification issue I have been trying for hours now
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Shopsnepal shops Nepal (@NepalShops) reported@WhatsApp Hello WhatsApp Team, My account shows the message 'This account can no longer use WhatsApp'. I think this happened by mistake. I always use WhatsApp for personal and safe communication only. Please review my number and unban it. Thanks for your help ! +9779828696403
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Invincible ~ vks (@hello_vks) reported@WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.
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WhatsApp Rubbish (@esim8888) reported@finkd @WhatsApp WhatsApp in 2025: Can’t register. Can’t verify. Can’t get help. It's not a messaging app anymore — it's a dead app store icon. If Meta won’t fix it, they should bury it.
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香港 (@esim8888) reported@WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.
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sami ali (@9546999999a) reported@WhatsApp please help, my whatsapp account got locked after 8 years of using it, I use it run my entrie business contacts. Ive had it for 8 years with no issues. Please unlock my account my phone number is 954-699-9999.
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Praveen Ojha (@ojhapraveens) reportedIf any one is running the co. on a so big level and not dielavry the service to end user or customer. So it’s a pathetic service. I am sending mail for issue and did not get any reply. For last 3 days I am suffering. @WhatsApp @Meta
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Tower (@ivankayima606) reported@WhatsApp Pls I need help,why is my account blocked I can nolonger access it
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Lipton Pherka (@Liptonferka) reported@Stonezzy3 @WhatsApp You can dm, so that i show you how to fix it
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Olawale Olaseinde🐐 (@OlawaleOla92) reported@WhatsApp kindly help. My number has just been blocked on WhatsApp business which is impacting my daily transactions. #Help #08154796699
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Vairav (@UnluckyTrader11) reported@fleshsimulator Yeah, crazy times What's funny is all data about me to target me for ads are saved in terminator movie level security vault But @WhatsApp application deleted my entire whatsapp folder due to glitch and I have no way of recovering it and my 10 years of memories are swiped clean
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