WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guadalajara, JAL | 5 |
| Oviedo, Asturias | 2 |
| Quito, Pichincha | 6 |
| Cali, Valle del Cauca | 1 |
| Třebíč, Vysočina | 1 |
| Marigot, Saint Martin | 1 |
| Newbury, England | 1 |
| Ciudad Jardín, MEX | 2 |
| Asheville, NC | 1 |
| Madrid, Madrid | 2 |
| Dortmund, NRW | 2 |
| Fröndenberg, NRW | 1 |
| Monterrey, NLE | 1 |
| North Shields, England | 1 |
| Veenendaal, ut | 1 |
| Pontoise, Île-de-France | 1 |
| Ubstadt-Weiher, Baden-Württemberg | 1 |
| Medellín, Antioquia | 3 |
| Sarreguemines, ACAL | 1 |
| Berlin, Berlin | 1 |
| Fontenay-aux-Roses, Île-de-France | 1 |
| Bogotá, Bogota D.C. | 5 |
| Lünen, NRW | 1 |
| Frankfurt am Main, Hesse | 1 |
| Barcelona, Catalonia | 2 |
| Hannover, Lower Saxony | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Igualada, Catalonia | 2 |
| City of London, England | 1 |
| Cartagena, Murcia | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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محمد الشبيلي (@M_Shobaily) reportedWhy voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least at needle level @AppleSupport @WhatsApp #apple #whatsapp
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Abhishek (@abhishek_0588) reported@WhatsApp there is a glitch with WhatsApp version for iso that when I watch status they get mixed up status uploaded by someone else is shown in someone else when I tap for next status
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neetu sharma (@NeetuSharma168) reported@WhatsApp im unable to restore my backup please help
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Furnace (@_furnx) reported@WhatsApp Fix your app and stop asking silly questions
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Mason paul (@oscar_paul41836) reported@urCloudbread @WhatsApp My WhatsApp was suddenly blocked without warning it’s tied to my business line. Support was no help. Thankfully, @Drezfixx here on Twitter stepped in and got it fully restored. Lifesaver!
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Invincible ~ vks (@hello_vks) reported@WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.
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D1g1t@l©0d3® (@edeiller) reported@WhatsApp @WhatsApp Please allow group admins to disable or delete accidental voice chats. After the first use, there’s no confirmation anymore, and it often confuses older users. This can cause real disruption. An option would really help. Thank you!
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Be a helping Hand (@pintumaurya88) reported@WhatsApp @wa_status Dear Team Your app is very good but I saw one issue, whenver we try to forward(share) any message or photo from another group to broadcast created group not showing such option. I request in your next update plz do this and we can share in broadcast. 🙏💐
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Jennifer Keegan (@JeniKeegan) reported@WhatsApp can someone help if my account has been hacked
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Mikail_ (@Mikail_972) reported@WABetaInfo Sir add to login WhatsApp with email on iPad please @WhatsApp
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Mirza Faizan Ali (@MirzaFaizan26) reported@legaldruglordzw @WhatsApp Same issue😓
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prafull pitale (@prafullpitale) reported@WhatsApp My number is banned by mistake. I have tried to escalate the matter in all possible way but no response. Please remove ban on priority. This number is bread and butter for my small business. @GoI_MeitY Please help me here. No is +919167384834
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香港 (@esim8888) reported@WhatsApp WhatsApp blocked me from registering with a legit T-Mobile US number, calling it "invalid." It’s NOT VoIP. It’s NOT virtual. Just your outdated system refusing real users. Fix your broken verification. Stop wasting our time. Absolute trash.
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DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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Proud Indian (@DurFitteyMuh) reported@WhatsApp my access to my own critical data and essential communications was erroneously banned without any prior information/warning ever in the middle of a medical emergency, request immediate contact with a human team for issue redressal. Been several hours stuck with chatbot.
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