WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 18 |
| Damelevières, ACAL | 1 |
| Morelia, MIC | 2 |
| Tultitlán de Mariano Escobedo, MEX | 1 |
| Overland Park, KS | 1 |
| Paris, Île-de-France | 23 |
| Oviedo, Asturias | 7 |
| Cuauhtémoc, CDMX | 3 |
| Quito, Pichincha | 10 |
| Orizaba, VER | 2 |
| Chihuahua, CHH | 1 |
| Bamako, Bamako | 1 |
| El Carmen, JY | 1 |
| Cancún, ROO | 2 |
| Houston, TX | 1 |
| Ji Paraná, RO | 1 |
| Quezon City, Metro Manila | 1 |
| Guadalajara, JAL | 4 |
| Zapopan, JAL | 2 |
| Lomas de Zamora, BA | 1 |
| Monterrey, NLE | 1 |
| Dallas, TX | 2 |
| Township of Evan, KS | 5 |
| Latacunga, Cotopaxi | 2 |
| Ciudad Apodaca, NLE | 2 |
| Oranjestad, Aruba | 1 |
| Barcelona, Catalonia | 3 |
| Poza Rica de Hidalgo, VER | 1 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Comuna 1, CABA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
-
DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
-
Nitin Deshpande (@nitingdeshpande) reported@sewrie @WhatsApp Thanks. That works well if you want to send only one contact. But if you want to attach more than one, it is still an issue.
-
Ogbeni Olaguro Qudus (@Quduma2all) reported@Mazitundeeednu @WhatsApp my number has been giving me issue trying to login back after I got back a new phone. I couldn’t login back again. It will only be showing blank if I try to login. Kindly DM so I can know what to do
-
Anthony (@Anthony61361873) reported@MateusF72023138 @WhatsApp I contacted @gramfixx23 when my account was banned, and they helped me recover it quickly his here on twitter dm for help
-
香港 (@esim8888) reported@Ayodeji624 @WhatsApp Change the chat tool and abandon this company. I have been angry all day. The customer service is just a decoration and will be replaced by other software sooner or later.
-
Invincible ~ vks (@hello_vks) reported@WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.
-
LwandoManingi (@LwandoManingii) reported@WhatsApp My whatsapp keeps saying my number is not verified how do I fix that??
-
Jesse (@shasky16) reported@WhatsApp @wa_status @WhatsApp fix your statuses 1. Change the priority or at least make it optional so we can decide in order of view 2. Fix the fact that I have to click on status and end up in someone’s status. It’s very annoying!!!!
-
q.u.e.e.n 💢💢 (@OkonkwoAdaobiM1) reported@WhatsApp I don't know what you guys are doing anymore if you people can't handle the app anymore sell it out or shut it down why would you just log someone out for no reason
-
Amitabh Thakur (@ThakurAmitabhji) reportedHey @WhatsApp – My account was suddenly logged out without any action from my side. No SIM change, no device switch. Is this a security issue or a bug? Please look into it urgently. #WhatsApp #Privacy #HelpNeeded
-
Anwer Nosh (@ANosh33456) reported@WhatsApp Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346
-
J Merm (@merm29) reported@WhatsApp My account continues to get banned everytime I create a group. I submit a ticket and it always gets fixed citing an inadvertent flag - and quickly gets restored but then happens again. Please help!
-
Proud Indian (@DurFitteyMuh) reportedI’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915
-
q.u.e.e.n 💢💢 (@OkonkwoAdaobiM1) reported@WhatsApp Like it's just very tiring at some point fix Ur app 😡 and stop disturbing with new updates while the app is rubbish
-
@Elizabeth (@ElizabethTom127) reported@mathslover9 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.