WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Le Creusot, Bourgogne-Franche-Comté | 1 |
| Mexico City, CDMX | 3 |
| Montréal, QC | 1 |
| Saint-Astier, Nouvelle-Aquitaine | 1 |
| Tláhuac, CDMX | 3 |
| Tulsa, OK | 1 |
| Maracay, Aragua | 1 |
| Algiers, Algiers | 3 |
| Dijon, Bourgogne-Franche-Comté | 1 |
| Oviedo, Asturias | 10 |
| Paris, Île-de-France | 25 |
| Ciudad Jardín, MEX | 6 |
| Dallas, TX | 1 |
| Madrid, Madrid | 3 |
| Bath, England | 1 |
| Ocotlán, JAL | 1 |
| Cuauhtémoc, CDMX | 4 |
| Orizaba, VER | 1 |
| Ciudad Apodaca, NLE | 1 |
| Puebla, PUE | 4 |
| Quito, Pichincha | 14 |
| Barcelona, Catalonia | 2 |
| Tlaquepaque, JAL | 1 |
| San Salvador, San Salvador | 1 |
| Abidjan, Abidjan | 4 |
| Port-au-Prince, Ouest | 1 |
| Bogotá, Bogota D.C. | 1 |
| Celaya, GUA | 2 |
| San Luis Potosí, SLP | 4 |
| Maracaibo, Zulia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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香港 (@esim8888) reported@WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.
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WhatsApp Rubbish (@esim8888) reported@WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.
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Tired Mummyyy (@Tiredmummyy) reported@WhatsApp please can you help i asked for a code and a mobile number rang automatic message asked me to press 9 and i did and gave me a code and it worked. Them googled and now scared its a scam. Help please
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Twitch 990 (@frazert999) reported@WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!
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Mr. Aayush Sharma (@mraayush11) reportedWhy older iphone getting slow after launching new one? My 14 Pro Max getting super slow after launch of 16 Series while my phone run on latest software. I also don't share files directly @WhatsApp i didn't get option there. Who will help @AppleSupport @Apple #apple #iphone
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Tom burcher (@TomBurcher27027) reported@xims___ @WhatsApp Message @webfixxer here on X about it, they helped me with the same problem some while ago
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I Know It All (@BabaTukaz) reported@WhatsApp Fix your verification issue I have been trying for hours now
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Dome Chiller (@ChillerDom58200) reported@Sagara88424979 @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @AVAXTECHS on X, he helped me unban my account am sure he can also help you out
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Donald Paul (@PaulDonald380) reported@gunasekhar_vt @WhatsApp Just send @Borristech a direct message, they will help.
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Narendra (@Narendra3105198) reported@WhatsApp Dear WhatsApp Business Support Team, I am writing to request assistance regarding my WhatsApp Business account, which I am currently unable to access or use. The phone number associated with the account is: +91-9619665522. I have recently encountered issues
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VIKRANT (@VasudevSeth) reported@WhatsApp Help Help Help Please don't torture a senior retired person from India
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Divine Okorafor (@d_okorax) reported@WhatsApp @Meta fix the WhatsApp business status bug/glitch
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WhatsApp Rubbish (@esim8888) reported@finkd @WhatsApp WhatsApp in 2025: Can’t register. Can’t verify. Can’t get help. It's not a messaging app anymore — it's a dead app store icon. If Meta won’t fix it, they should bury it.
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ED❕〽️U (@edimu256) reported@WhatsApp But whatsapp update has been crashing kindly support fix it.
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Stephane (@StephaneRBG) reportedHey @WhatsApp can you allow us to modify/edit caption on status? I’m tired of deleting my status because of a small typo or grammatical error once I’ve pressed Send!