WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 35 |
| Niangoulame, Togo | 1 |
| Township of Evan, KS | 4 |
| Jiutepec, MOR | 1 |
| Oaxaca, OAX | 1 |
| Paris, Île-de-France | 9 |
| Chone, Manabí | 1 |
| Cotacachi, Imbabura | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Luján de Cuyo, MZ | 1 |
| Amiens, Hauts-de-France | 1 |
| Piedras Negras, COA | 1 |
| Catania, Sicily | 1 |
| Barcelona, Catalonia | 2 |
| Tepic, NAY | 1 |
| Oviedo, Asturias | 3 |
| Ambato, Tungurahua | 1 |
| Damelevières, ACAL | 1 |
| Morelia, MIC | 2 |
| Tultitlán de Mariano Escobedo, MEX | 1 |
| Overland Park, KS | 1 |
| Cuauhtémoc, CDMX | 1 |
| Quito, Pichincha | 5 |
| Orizaba, VER | 1 |
| Chihuahua, CHH | 1 |
| Bamako, Bamako | 1 |
| El Carmen, JY | 1 |
| Cancún, ROO | 2 |
| Houston, TX | 1 |
| Ji Paraná, RO | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was banned after a review. I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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justice for India ၊||၊ DeSpeed ၊||၊ (@TapanPhayel) reported@WhatsApp plz help me ?
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Thommas (@jlevi53) reported@Ashleynico26367 @WhatsApp @Liamfixx what was you issues? thanks
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Jennifer Keegan (@JeniKeegan) reported@WhatsApp can someone help if my account has been hacked
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Nwa_oni (@Onitsha_son) reported@China370509943 @WhatsApp It's very unacceptable. I have sent mails to customer support but nothing's been done. @WhatsApp you have to do something, I can't keep having to buy different numbers just to be on WhatsApp. That's terrible
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Invincible ~ vks (@hello_vks) reported@WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.
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Umar Haruna (@omer_mlf) reported@WhatsApp Hi i have a complaint you removed me channel feature in my whatsApp please solved me this problem
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Hibbert Circumcision -Dr David (@boycircumcision) reported@WhatsApp please please please help me. I am a medical clinic and my account has been blocked for 24hrs. This is critical! It is a live situation. I did nothing to cause this. I was changing from iPhone to android and back up chats and moving from WhatsApp business. Help
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Nora Wood (@Norawoodson1255) reported@Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.
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香港 (@esim8888) reported@WhatsApp WhatsApp blocked me from registering with a legit T-Mobile US number, calling it "invalid." It’s NOT VoIP. It’s NOT virtual. Just your outdated system refusing real users. Fix your broken verification. Stop wasting our time. Absolute trash.
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¶iyas Fouzdar (@Fouzdar_piyas) reported@WhatsApp please help me to unblock....yet no reply or anything from you. i am having problem to connect my family.
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sapta007 (@PLUSULTRAGAMIN1) reported@Shivi_09 @WhatsApp The same issue happened to me
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Bahd Mp 🙄🇺🇸 (@mrwhoseyourdadi) reported@Hassan_yahya_1 @WhatsApp This same thing just happened to me. Did you find a way to login ?
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DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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Sandra Dan (@SandraDan353078) reported@junaidzidu @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @gramfixx23 here on twitter he helped me unban my account am sure he can also help you out
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