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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Combs-la-Ville, Île-de-France 1
Paris, Île-de-France 6
Mexico City, CDMX 7
Ica, Ica 1
Loja, Loja 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Delegación Cuajimalpa de Morelos, CDMX 1
Heroica Matamoros, TAM 1
Cuenca, Azuay 1
Ciudad Jardín, MEX 5
Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine 1
Charpey, Auvergne-Rhône-Alpes 1
Girardot City, Cundinamarca 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
Pessac, Nouvelle-Aquitaine 1
Oaxaca, OAX 1
Santo Domingo, Nacional 2
Ahome, SIN 1
Salta, SA 1
Trujillo, La Libertad 1
Ascain, Nouvelle-Aquitaine 1
Campeche, CAM 1
Bogotá, Bogota D.C. 7
Buenos Aires, CF 1
Guayaquil, Guayas 6
São Paulo, SP 2
Lille, Hauts-de-France 1
Ciudad del Este, Alto Paraná 1
Quito, Pichincha 7
Tepatitlán de Morelos, JAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • AS7SHR
    الشريان (@AS7SHR) reported

    @WhatsApp I need to solve a problem in WhatsApp

  • ANosh33456
    Anwer Nosh (@ANosh33456) reported

    @WhatsApp Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346

  • AgostinhoR54225
    Agfox (@AgostinhoR54225) reported

    @WhatsApp Dear WhatsApp team, I hereby request a review of the ban applied to my number +258 84 011 7354. I use this account mainly for professional and customer service purposes, because I am a small entrepreneur in the area of financial services. I have always been careful to respect the terms of use of the platform. However, I recently received a notification stating that my account was banned, without a clear explanation of the violation committed. I would like to ask you to reevaluate this decision, or at least tell me exactly what the alleged infraction was, so that I can correct any mistake made. Thank you for your attention and I am willing to collaborate with any necessary adjustments to continue using the platform responsibly. Sincerely,

  • Friday67889
    Weekend (@Friday67889) reported

    @WhatsApp Why cant i receive the code? I need it to login my WhatsApp account!!!

  • M_Shobaily
    محمد الشبيلي (@M_Shobaily) reported

    Why voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least by needle @AppleSupport @WhatsApp #apple #whatsapp

  • ChillerDom58200
    Dome Chiller (@ChillerDom58200) reported

    @Sagara88424979 @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @AVAXTECHS on X, he helped me unban my account am sure he can also help you out

  • linaalcookie
    li la (@linaalcookie) reported

    @WhatsApp @TheHMD_ Why WhatsApp AI sticker generator is not working anymore???

  • OlawaleOla92
    Olawale Olaseinde🐐 (@OlawaleOla92) reported

    @WhatsApp kindly help. My number has just been blocked on WhatsApp business which is impacting my daily transactions. #Help #08154796699

  • King_RichieFx
    King ☥ Richie (@King_RichieFx) reported

    @WhatsApp @WhatsApp this is over 80hrs and you keep telling me review will be done in 24hr pls help me +2348119633515

  • QuettaBol
    Nicole Joyce (@QuettaBol) reported

    @ginsengbomb @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • Norawoodson1255
    Nora Wood (@Norawoodson1255) reported

    @Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.

  • LwandoManingii
    LwandoManingi (@LwandoManingii) reported

    @WhatsApp My whatsapp keeps saying my number is not verified how do I fix that??

  • M_Shobaily
    محمد الشبيلي (@M_Shobaily) reported

    Why voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least at needle level @AppleSupport @WhatsApp #apple #whatsapp

  • LukeMorgan94501
    Luke Morgan (@LukeMorgan94501) reported

    @hamraz071 @WhatsApp I was struggling with the same issues but I was told to file a report to @webfixxer here on X and it was rectified few days ago

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