WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Andenne, Wallonia | 1 |
| San José, San José | 1 |
| Sarreguemines, ACAL | 1 |
| Pontault-Combault, Île-de-France | 1 |
| Medellín, Antioquia | 2 |
| Jalhay, Wallonia | 1 |
| Trappes, Île-de-France | 1 |
| Les Abymes, Guadeloupe | 1 |
| Quito, Pichincha | 12 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 2 |
| Acapulco de Juárez, GRO | 1 |
| Cuenca, Azuay | 2 |
| Ibarra, Imbabura | 1 |
| San Luis Potosí, SLP | 3 |
| Piura, Piura | 2 |
| Nantes, Pays de la Loire | 1 |
| Sevilla, Andalusia | 1 |
| Genève, GE | 1 |
| Guayaquil, Guayas | 8 |
| Saint-Pierre-du-Perray, Île-de-France | 1 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Bierbeek, Flanders | 1 |
| Dax, Nouvelle-Aquitaine | 1 |
| Township of Evan, KS | 3 |
| Atuntaqui, Imbabura | 2 |
| Rabat, Rabat-Salé-Kénitra | 1 |
| Paris, Île-de-France | 15 |
| Cardiff, Wales | 1 |
| Barranquilla, Atlántico | 1 |
| Fuenlabrada, Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Invincible ~ vks (@hello_vks) reported@WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.
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Praveen Ojha (@ojhapraveens) reportedIf any one is running the co. on a so big level and not dielavry the service to end user or customer. So it’s a pathetic service. I am sending mail for issue and did not get any reply. For last 3 days I am suffering. @WhatsApp @Meta
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Successful (@Drealsuccessfu1) reported@anita_hacks @mjd20335731 @WhatsApp Pls can you help me unbann my account +2348149372174
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Nwa_oni (@Onitsha_son) reported@WhatsApp This is very annoying and unacceptable. Do I have to get another number just to be on WhatsApp? This is affecting my work. Please fix this
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WhatsApp Rubbish (@esim8888) reported@WhatsApp When I registered, it said my number was invalid, but I have a physical card, not a virtual number. It took me ten days to communicate with you. Is your customer service just for show? What's the point of having customer service if they don't handle the problem?
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Khaid Fahd (@KhaidFahd31699) reported@ADENFRD @WhatsApp I have same issue too but I got help from @gramfixx23 here on twitter dm him for help he will surely help you get your account fixed back
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ED❕〽️U (@edimu256) reported@WhatsApp But whatsapp update has been crashing kindly support fix it.
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justice for India ၊||၊ DeSpeed ၊||၊ (@TapanPhayel) reported@WhatsApp plz help me ?
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Abhisheksingh❤ (@absingh1429) reportedMy WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code +919569435879 number] I request a review and reactivation. This account is important for my communication. 🙏
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Tired Mummyyy (@Tiredmummyy) reported@WhatsApp please can you help i asked for a code and a mobile number rang automatic message asked me to press 9 and i did and gave me a code and it worked. Them googled and now scared its a scam. Help please
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Bahd Mp 🙄🇺🇸 (@mrwhoseyourdadi) reported@Hassan_yahya_1 @WhatsApp This same thing just happened to me. Did you find a way to login ?
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Twitch 990 (@frazert999) reported@WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!
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Pili G. 2.0🇪🇸 (@PilarGa96981901) reported@WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.
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محمد الشبيلي (@M_Shobaily) reportedWhy voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least by needle @AppleSupport @WhatsApp #apple #whatsapp
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Disha Panda (@disha31_panda) reported@nibirhhazarika @WhatsApp @Meta Has the issue been resolved?