WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Municipio Falcón, Falcón | 1 |
| Dallas, TX | 1 |
| Santiago, Santiago Metropolitan | 1 |
| Paris, Île-de-France | 2 |
| New York City, NY | 1 |
| Ayacucho, Ayacucho | 1 |
| Lima, Lima | 3 |
| Mexico City, CDMX | 7 |
| Juárez, CHH | 2 |
| Veracruz, VER | 1 |
| Santo Domingo, Nacional | 1 |
| Quito, Pichincha | 6 |
| Basel, BS | 1 |
| Burgdorf, BE | 1 |
| Bogotá, Bogota D.C. | 6 |
| Guadalajara, JAL | 5 |
| Oviedo, Asturias | 2 |
| Cali, Valle del Cauca | 1 |
| Třebíč, Vysočina | 1 |
| Marigot, Saint Martin | 1 |
| Newbury, England | 1 |
| Ciudad Jardín, MEX | 2 |
| Asheville, NC | 1 |
| Madrid, Madrid | 2 |
| Dortmund, NRW | 2 |
| Fröndenberg, NRW | 1 |
| Monterrey, NLE | 1 |
| North Shields, England | 1 |
| Veenendaal, ut | 1 |
| Pontoise, Île-de-France | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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香港 (@esim8888) reported@WhatsApp WhatsApp blocked me from registering with a legit T-Mobile US number, calling it "invalid." It’s NOT VoIP. It’s NOT virtual. Just your outdated system refusing real users. Fix your broken verification. Stop wasting our time. Absolute trash.
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Mr. Aayush Sharma (@mraayush11) reportedWhy older iphone getting slow after launching new one? My 14 Pro Max getting super slow after launch of 16 Series while my phone run on latest software. I also don't share files directly @WhatsApp i didn't get option there. Who will help @AppleSupport @Apple #apple #iphone
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Pili G. 2.0🇪🇸 (@PilarGa96981901) reported@WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.
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cream pie (@purplesystem) reported@WhatsApp Hi, my number +972 54-441-4678 was banned suddenly. I rely on WhatsApp for my healing work with clients. I’ve emailed support but haven’t heard back. Can you please help review my case? 🙏🏼 Thank you!
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Amitabh Thakur (@ThakurAmitabhji) reportedHey @WhatsApp – My account was suddenly logged out without any action from my side. No SIM change, no device switch. Is this a security issue or a bug? Please look into it urgently. #WhatsApp #Privacy #HelpNeeded
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Abhisheksingh❤ (@absingh1429) reportedMy WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code + number] I request a review and reactivation. This account is important for my communication. 🙏 #WhatsAppBan
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J Merm (@merm29) reported@WhatsApp My account continues to get banned everytime I create a group. I submit a ticket and it always gets fixed citing an inadvertent flag - and quickly gets restored but then happens again. Please help!
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Anthony (@Anthony61361873) reported@MateusF72023138 @WhatsApp I contacted @gramfixx23 when my account was banned, and they helped me recover it quickly his here on twitter dm for help
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I Know It All (@BabaTukaz) reported@WhatsApp Fix your verification issue I have been trying for hours now
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Emmanuel (@gemmanu1313) reported@WhatsApp , I didn't remember my 2 factor verification, and I lost the Gmail on my WhatsApp, how can you help me pls @WhatsApp
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Agfox (@AgostinhoR54225) reported@WhatsApp Dear WhatsApp team, I hereby request a review of the ban applied to my number +258 84 011 7354. I use this account mainly for professional and customer service purposes, because I am a small entrepreneur in the area of financial services. I have always been careful to respect the terms of use of the platform. However, I recently received a notification stating that my account was banned, without a clear explanation of the violation committed. I would like to ask you to reevaluate this decision, or at least tell me exactly what the alleged infraction was, so that I can correct any mistake made. Thank you for your attention and I am willing to collaborate with any necessary adjustments to continue using the platform responsibly. Sincerely,
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mathslover (@mathslover9) reported@WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number
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Akash bhat (@akaashbhat) reported@WhatsApp When we click on New chat and mistakenly select wrong contact and click back it will go to main chats tab instead of same new chat screen to select the other contact . This is the biggest issue .
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Kishan (@jan_jan_ki_baat) reported@WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.
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Jabez Ivan Joshiraj (@jabezivanj) reported@WhatsApp @Meta @AIatMeta please help on reactivating my WhatsApp, can you please contact me as I am trying to reach you guys?
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