WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cotacachi, Imbabura | 1 |
| Guayaquil, Guayas | 26 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Luján de Cuyo, MZ | 1 |
| Amiens, Hauts-de-France | 1 |
| Piedras Negras, COA | 1 |
| Paris, Île-de-France | 15 |
| Catania, Sicily | 1 |
| Barcelona, Catalonia | 3 |
| Tepic, NAY | 1 |
| Oviedo, Asturias | 4 |
| Ambato, Tungurahua | 1 |
| Damelevières, ACAL | 1 |
| Morelia, MIC | 2 |
| Tultitlán de Mariano Escobedo, MEX | 1 |
| Overland Park, KS | 1 |
| Cuauhtémoc, CDMX | 2 |
| Quito, Pichincha | 7 |
| Orizaba, VER | 2 |
| Chihuahua, CHH | 1 |
| Bamako, Bamako | 1 |
| El Carmen, JY | 1 |
| Cancún, ROO | 2 |
| Houston, TX | 1 |
| Ji Paraná, RO | 1 |
| Quezon City, Metro Manila | 1 |
| Guadalajara, JAL | 3 |
| Zapopan, JAL | 2 |
| Lomas de Zamora, BA | 1 |
| Monterrey, NLE | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Agfox (@AgostinhoR54225) reported@WhatsApp Dear WhatsApp team, I hereby request a review of the ban applied to my number +258 84 011 7354. I use this account mainly for professional and customer service purposes, because I am a small entrepreneur in the area of financial services. I have always been careful to respect the terms of use of the platform. However, I recently received a notification stating that my account was banned, without a clear explanation of the violation committed. I would like to ask you to reevaluate this decision, or at least tell me exactly what the alleged infraction was, so that I can correct any mistake made. Thank you for your attention and I am willing to collaborate with any necessary adjustments to continue using the platform responsibly. Sincerely,
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🔥raz rahul🔥 (@_raz_rahul) reported🚨 WhatsApp Web flaw: Lock a chat named "Rahul" & set secret code as "rahul". Now search "Rahul" — 🔓 chat opens with no auth. I’m a developer — this looks like a logic flaw. Happy to share steps with @WhatsApp to help fix. #PrivacyBug #WhatsAppWeb #CyberSecurity
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Umar Haruna (@omer_mlf) reported@WhatsApp Hi i have a complaint you removed me channel feature in my whatsApp please solved me this problem
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Micheal moore🇺🇸📱 (@moore_mich67290) reported@rayflects @WhatsApp 8 years with this number. Suddenly banned. No spam. No bulk messages. No help from support but @Drezfixx on X recovered it fast.
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Hibbert Circumcision -Dr David (@boycircumcision) reported@WhatsApp please please please help me. I am a medical clinic and my account has been blocked for 24hrs. This is critical! It is a live situation. I did nothing to cause this. I was changing from iPhone to android and back up chats and moving from WhatsApp business. Help
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DR_MUSTY (@AdoAlmustapha) reportedResole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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𝗘𝗺𝗲𝗸𝗮 (@its_nnaemeka) reported@Meta and @WhatsApp, what is there no meta AI, and the music feature for WhatsApp business? The music feature is quite alright there but it's inefficient as that of the regular WhatsApp app. Please fix up. We too deserve to use those features.
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fulanix (@modibbofulani) reported@WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. This is my affected WhatsApp number +2347087037072. Can you please help me with this issue and guide me how to resolve it.?
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Mighty pixels (@PixelsMighty) reported@WhatsApp @WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now
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VIKRANT (@VasudevSeth) reported@WhatsApp Help Help Help Please don't torture a senior retired person from India
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Akash bhat (@akaashbhat) reported@WhatsApp When we click on New chat and mistakenly select wrong contact and click back it will go to main chats tab instead of same new chat screen to select the other contact . This is the biggest issue .
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Donald Paul (@PaulDonald380) reported@gunasekhar_vt @WhatsApp Just send @Borristech a direct message, they will help.
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VANA | Energy Labs asterai.xyz (@allinonevana2) reported@WhatsApp I was texting today, replying some leads on my WhatsApp and I got the notice that my WhatsApp account is banned and can no longer use WhatsApp. Address this issue and help me continue using your app for my business. Thank you Meta. my number: +2349138132422
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Jesse (@shasky16) reported@WhatsApp @WhatsApp fix your statuses 1. Change the priority or at least make it optional so we can decide in order of view 2. Fix the fact that I have to click on status and end up in someone’s status
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Nitin Deshpande (@nitingdeshpande) reportedAnyone else facing issues while attaching a contact in a WhatsApp message? Started a few days back for me. @WhatsApp
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