WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Juárez, CHH | 2 |
| Veracruz, VER | 1 |
| Santo Domingo, Nacional | 1 |
| Quito, Pichincha | 7 |
| Basel, BS | 1 |
| Burgdorf, BE | 1 |
| Bogotá, Bogota D.C. | 6 |
| Lima, Lima | 2 |
| Guadalajara, JAL | 5 |
| Oviedo, Asturias | 2 |
| Cali, Valle del Cauca | 1 |
| Třebíč, Vysočina | 1 |
| Marigot, Saint Martin | 1 |
| Newbury, England | 1 |
| Ciudad Jardín, MEX | 2 |
| Asheville, NC | 1 |
| Madrid, Madrid | 2 |
| Dortmund, NRW | 2 |
| Fröndenberg, NRW | 1 |
| Monterrey, NLE | 1 |
| North Shields, England | 1 |
| Veenendaal, ut | 1 |
| Pontoise, Île-de-France | 1 |
| Ubstadt-Weiher, Baden-Württemberg | 1 |
| Medellín, Antioquia | 3 |
| Sarreguemines, ACAL | 1 |
| Berlin, Berlin | 1 |
| Fontenay-aux-Roses, Île-de-France | 1 |
| Lünen, NRW | 1 |
| Frankfurt am Main, Hesse | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Dimitri🇬🇷 (@Dimitri_iivanov) reported@Sagara88424979 @WhatsApp WhatsApp bans can be frustrating, especially when you rely on it for school or work. I faced a similar issue last year, no replies from support. @stinefix helped me with the right steps to appeal and get my account reinstated. Definitely recommend contacting him.
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sami ali (@9546999999a) reported@WhatsApp please help, my whatsapp account got locked after 8 years of using it, I use it run my entrie business contacts. Ive had it for 8 years with no issues. Please unlock my account my phone number is 954-699-9999. @WhatsApp
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Nicole Joyce (@QuettaBol) reported@ginsengbomb @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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香港 (@esim8888) reported@WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.
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𝗘𝗺𝗲𝗸𝗮 (@its_nnaemeka) reported@Meta and @WhatsApp, what is there no meta AI, and the music feature for WhatsApp business? The music feature is quite alright there but it's inefficient as that of the regular WhatsApp app. Please fix up. We too deserve to use those features.
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Chris 🇵🇸 (@soulenergy777) reported@WhatsApp a few days out of nowhere, I can no longer receive any calls, video or phone, I changed no settings, no one is blocked, but friends can't call me, I uninstalled then reinstalled, still won't work, is this a system wide issue?
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Olawale Olaseinde🐐 (@OlawaleOla92) reported@WhatsApp kindly help. My number has just been blocked on WhatsApp business which is impacting my daily transactions. #Help #08154796699
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WhatsApp Rubbish (@esim8888) reported@WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.
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ENGR S O (@KSOLO4SURE) reported@WhatsApp Hello there, my main Whatsapp line was blocked. How can you be of help to unlock me. As I have that Whatsapp as to converse with my business associate
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Successful (@Drealsuccessfu1) reported@WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184
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Furnace (@_furnx) reported@WhatsApp Fix your app and stop asking silly questions
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RAHUL TURKIYA (@TurkiyaRahul) reported@WhatsApp I'm using WhatsApp Business on iPhone. But no Hindi songs in status music & no payment option. Regular WhatsApp has both. Business users need these more. Please fix this. 🙏 #WhatsAppBusiness #iPhoneUser
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fulanix (@modibbofulani) reported@WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. This is my affected WhatsApp number +2347087037072. Can you please help me with this issue and guide me how to resolve it.?
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Luke Morgan (@LukeMorgan94501) reported@hamraz071 @WhatsApp I was struggling with the same issues but I was told to file a report to @webfixxer here on X and it was rectified few days ago
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neetu sharma (@NeetuSharma168) reported@WhatsApp im unable to restore my backup please help
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