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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cuenca, Azuay 1
Ciudad Jardín, MEX 5
Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine 1
Charpey, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 4
Girardot City, Cundinamarca 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
Pessac, Nouvelle-Aquitaine 1
Oaxaca, OAX 1
Santo Domingo, Nacional 2
Ahome, SIN 1
Salta, SA 1
Trujillo, La Libertad 1
Ascain, Nouvelle-Aquitaine 1
Campeche, CAM 1
Bogotá, Bogota D.C. 8
Buenos Aires, CF 1
Guayaquil, Guayas 6
São Paulo, SP 2
Lille, Hauts-de-France 1
Ciudad del Este, Alto Paraná 1
Quito, Pichincha 7
Tepatitlán de Morelos, JAL 1
Kongossou-Koidiokro, Vallée du Bandama 1
Medellín, Antioquia 4
Luján, BA 1
Municipio Falcón, Falcón 1
Dallas, TX 1
Santiago, Santiago Metropolitan 1
New York City, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • jabezivanj
    Jabez Ivan Joshiraj (@jabezivanj) reported

    @WhatsApp @Meta @AIatMeta please help on reactivating my WhatsApp, can you please contact me as I am trying to reach you guys?

  • PixelsMighty
    Mighty pixels (@PixelsMighty) reported

    @WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now

  • CamilaJone1747
    Camila Jones (@CamilaJone1747) reported

    @kdeep06 @WhatsApp My account was reinstated with the help of @webfixxer here on twitter X.

  • OG_XHIMO
    WALEXHIMO (@OG_XHIMO) reported

    @WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?

  • Marshalll_lawi
    Marshalll lawi (@Marshalll_lawi) reported

    @WhatsApp Why should a ban last for 2 months surly....solve this issues of banned 🚫 accounts and they should last for only 1 week ...not 2 months surly change your systems

  • AdoAlmustapha
    DR_MUSTY (@AdoAlmustapha) reported

    Resole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "

  • LukeMorgan94501
    Luke Morgan (@LukeMorgan94501) reported

    @hamraz071 @WhatsApp I was struggling with the same issues but I was told to file a report to @webfixxer here on X and it was rectified few days ago

  • IamCalcox
    I am a Tweep 🇨🇦 (@IamCalcox) reported

    @Dr_GodfreyTerry @WhatsApp Oh I gerrit! I hope they fix it

  • boycircumcision
    Hibbert Circumcision -Dr David (@boycircumcision) reported

    @WhatsApp please please please help me. I am a medical clinic and my account has been blocked for 24hrs. This is critical! It is a live situation. I did nothing to cause this. I was changing from iPhone to android and back up chats and moving from WhatsApp business. Help

  • absingh1429
    Abhisheksingh❤ (@absingh1429) reported

    My WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code + number] I request a review and reactivation. This account is important for my communication. 🙏 #WhatsAppBan

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    I’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915

  • alifarewsabe700
    مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported

    @WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).

  • Norawoodson1255
    Nora Wood (@Norawoodson1255) reported

    @Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.

  • 9546999999a
    sami ali (@9546999999a) reported

    @WhatsApp please help, my whatsapp account got locked after 8 years of using it, I use it run my entrie business contacts. Ive had it for 8 years with no issues. Please unlock my account my phone number is 954-699-9999.

  • muhammadimbron7
    muhammadimbron (@muhammadimbron7) reported

    @WhatsApp Pls help i can't using my whatsapp, the status is spam,

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