WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 31 |
| Oaxaca, OAX | 1 |
| Paris, Île-de-France | 11 |
| Chone, Manabí | 1 |
| Township of Evan, KS | 4 |
| Cotacachi, Imbabura | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Luján de Cuyo, MZ | 1 |
| Amiens, Hauts-de-France | 1 |
| Piedras Negras, COA | 1 |
| Catania, Sicily | 1 |
| Barcelona, Catalonia | 2 |
| Tepic, NAY | 1 |
| Oviedo, Asturias | 4 |
| Ambato, Tungurahua | 1 |
| Damelevières, ACAL | 1 |
| Morelia, MIC | 2 |
| Tultitlán de Mariano Escobedo, MEX | 1 |
| Overland Park, KS | 1 |
| Cuauhtémoc, CDMX | 1 |
| Quito, Pichincha | 5 |
| Orizaba, VER | 1 |
| Chihuahua, CHH | 1 |
| Bamako, Bamako | 1 |
| El Carmen, JY | 1 |
| Cancún, ROO | 2 |
| Houston, TX | 1 |
| Ji Paraná, RO | 1 |
| Quezon City, Metro Manila | 1 |
| Guadalajara, JAL | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Furnace (@_furnx) reported@WhatsApp Fix your app and stop asking silly questions
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香港 (@esim8888) reported@WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.
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Fundikkk #turkishwomenareindanger (@Fundikkks) reported@WhatsApp Why don't you respond properly to people's problems? My account has been closed for days and I have been trying to open it for almost two weeks. But no one cares and no one hears!
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Stephane (@StephaneRBG) reportedHey @WhatsApp can you allow us to modify/edit caption on status? I’m tired of deleting my status because of a small typo or grammatical error once I’ve pressed Send!
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Sanaullah Gh (@ishaqsanaullah9) reported@WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.
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Jabez Ivan Joshiraj (@jabezivanj) reported@WhatsApp @Meta @AIatMeta please help on reactivating my WhatsApp, can you please contact me as I am trying to reach you guys?
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kuldeep prajapati (@kdeep06) reported@WhatsApp facing error msg "this account can no longer use whatsapp due to spam" it's not even business account. pls help.
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Weekend (@Friday67889) reported@WhatsApp Why cant i receive the code? I need it to login my WhatsApp account!!!
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Successful (@Drealsuccessfu1) reported@WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184
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Umar Haruna (@omer_mlf) reported@WhatsApp Hi i have a complaint you removed me channel feature in my whatsApp please solved me this problem
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Bhavya (@bhavyaxoxo) reported@WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕
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virus (@anandvirus) reported@WhatsApp When I try to add my second number to my main WhatsApp, it gives me an error saying "Download the official WhatsApp." However, my primary number is already working perfectly fine on the same app. This error only appears when adding the second number. Why is this happening??
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King ☥ Richie (@King_RichieFx) reported@WhatsApp @WhatsApp yesterday I also made an ads yesterday same thing happened it's usually takes 24hr to review it now mine is different 50hrs now no way to reach you guys am about to loose my money again pls help this is totally unacceptable it's fraud 😪😪😪😪😪😪
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Twitch 990 (@frazert999) reported@WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!
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justice for India ၊||၊ DeSpeed ၊||၊ (@TapanPhayel) reported@WhatsApp plz help me ?