WhatsApp

WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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whatsapp-messenger Hero Image

WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Provincia de Pichincha 44
Bogotá, Distrito Capital de Bogotá 30
Guayaquil, Provincia del Guayas 26
Mexico City, CDMX 20
Medellín, Departamento de Antioquia 14
London, England 13
Guadalajara, JAL 13
Cali, Departamento del Valle del Cauca 10
Kolkata, WB 10
Madrid, Comunidad de Madrid 10
Delhi, NCT 10
Paris, Île-de-France 10
Barcelona, Catalunya 9
Mumbai, MH 8
Bengaluru, KA 8
Hyderabad, TG 7
Lakewood, OH 6
Berlin, Land Berlin 5
Celaya, GUA 5
Los Angeles, CA 5
Santiago, Región Metropolitana 5
Cochin, KL 5
Monterrey, NLE 5
Southampton, England 5
Hamburg, HH 5
Juárez, CHH 5
Morelia, MIC 4
Miami, FL 4
Lahore, Punjab Province 4
Mérida, YUC 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • zakalmubarak Zakaria (@zakalmubarak) reported

    @WhatsApp Will you please release an update to eliminate the app crashing issue on IPhones caused by the animated stickers? Thank you.

  • joheobeiyanya Joheobe Iyanya (@joheobeiyanya) reported

    @WhatsApp I was banned from using watsap and all efforts to restore has pulles abortive. I sent a mail as directed but it remains unreplyed. Please help.

  • iTsmeinsanee it's me 🎧 🐕 (@iTsmeinsanee) reported

    @WhatsApp After the policy problem, tweeting about end-to-end security seems very suspicious to me ... anyway, all that information is shared by you, do not say no

  • NameIsRahz R.A.H.Z (@NameIsRahz) reported

    @WhatsApp Since you guys already feels too big and don't take feedbacks on Playstore anymore, can you please fix your Whatsapp Status Audio-visual Sync that's been lagging for a while now? Thanks.

  • knowyourplanets Know Your Planets (@knowyourplanets) reported

    @WhatsApp my whatsapp account is banned for no reason and nobody is responding from whatsapp support.#WhatsApp #whatsappban #help

  • amit_micky0183 Amit Malhotra (@amit_micky0183) reported

    @WhatsApp my Whatsapp business is not responding and crashes again and again since evening. Pls fix this bug asap #WhatsApp #WhatsAppDown #whatsappcrashes

  • oscarrivero_ oscar (@oscarrivero_) reported

    @WhatsApp Ok you don’t read the messages, everybody knows that that’s not the problem. The problem is that you will introduce Ads and give our data to companies.

  • d3c3nT Nitin 🇮🇳 (@d3c3nT) reported

    @WhatsApp Whatsapp business app is hanging and getting crashed since morning. It has got to do with some recent update. Pls fix this.

  • iadityapandey_ Purvanchal Se🇮🇳 (@iadityapandey_) reported

    @WhatsApp my whatsapp chat is delete automatically without any action. Its happen with me 2nd time. Dear Whatsapp Fix this bug ASAP.

  • sgi_oriaro ORIARO (@sgi_oriaro) reported

    @WhatsApp should make good their threat and shut down the app for those who are yet to accept their new policy. It's now a month since the lapse of their May 15 deadline. It should stop behaving like Kenya's government with Huduma Number. Empty threats.

  • EmanuelWisnu _Nuelsky (@EmanuelWisnu) reported

    @WhatsApp my account is blocked for no reason, I don't know the problem, please give me a solution

  • upendra79 Upendra Yadav (@upendra79) reported

    Is @WhatsApp down??

  • leeTechh LeeTieee (@leeTechh) reported

    @malise83 @WhatsApp Please dm @bishtoolz to help you get your account back.

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @AnonymousPress @ACLU If you lose or have a phone stolen, you lose the WhatsApp account associated with it. Its tied to a number, not a user name/password/allocated number. @WhatsApp still refuse to deal with this security issue were anyone can assume your identity. They can't block numbers either.

  • SMdelaC Silvia Mora (@SMdelaC) reported

    @WhatsApp Almost a month after my account was stolen, I haven't received any answer from #Support. The permanent message "Get in touch with our support team" everytime I try to get the service back seems a joke after 20 unanswered emails. Users truly deserve better #unfairban

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