WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Casco Urbano, Boquerón | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Duque de Caxias, RJ | 1 |
| Quito, Pichincha | 12 |
| Saint-Philippe-de-La Prairie, QC | 1 |
| Ambato, Tungurahua | 1 |
| Fort-de-France, Martinique | 1 |
| Paris, Île-de-France | 16 |
| Panamá, Panamá | 1 |
| Pornic, Pays de la Loire | 1 |
| Williamsburg, VA | 1 |
| Guayaquil, Guayas | 7 |
| Pereira, Risaralda | 2 |
| San Pedro Sula, Cortés | 1 |
| Prescott, AZ | 1 |
| Gravataí, RS | 1 |
| Oaxaca, OAX | 2 |
| Ciudad Jardín, MEX | 9 |
| Berlin, Berlin | 1 |
| Longwy, ACAL | 1 |
| Strasbourg, ACAL | 1 |
| San Luis Potosí, SLP | 1 |
| La Paz, La Paz | 1 |
| Chihuahua, CHH | 3 |
| Wasquehal, Hauts-de-France | 1 |
| Madrid, Madrid | 2 |
| Champlan, Île-de-France | 1 |
| Baie-Mahault, Guadeloupe | 1 |
| Juárez, CHH | 2 |
| Cadereyta Jiménez, NLE | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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sami ali (@9546999999a) reported@WhatsApp please help, my whatsapp account got locked after 8 years of using it, I use it run my entrie business contacts. Ive had it for 8 years with no issues. Please unlock my account my phone number is 954-699-9999.
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Camila Jones (@CamilaJone1747) reported@kdeep06 @WhatsApp My account was reinstated with the help of @webfixxer here on twitter X.
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Furnace (@_furnx) reported@WhatsApp Fix your app and stop asking silly questions
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Arpit (@ARPIT4150) reported@WABetaInfo @WhatsApp latest beta android update 2.25.18.16 has bug,after updating,chat themes disappeared. Please fix and release another update.
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Rajkishor Chaudhary (@Raj_ksr1) reported@WhatsApp @wa_status Hate the WhatsApp Status feature. Used to block it by denying contact access, but seems broken on iOS now. WhatsApp, before you meet Facebook’s fate, please give us an option to disable Status completely. Thanks!
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Camila Jones (@CamilaJone1747) reported@hamraz071 @WhatsApp Why not try @webfixxer here on twitter X they can fix issues like that.
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Kishan (@jan_jan_ki_baat) reported@WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.
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Teza (@TheRealTeza_11) reported@WhatsApp I need help with the WhatsApp’s API get a message that my messages can’t send anymore when they have worked for years.
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Chris 🇵🇸 (@soulenergy777) reported@WhatsApp a few days out of nowhere, I can no longer receive any calls, video or phone, I changed no settings, no one is blocked, but friends can't call me, I uninstalled then reinstalled, still won't work, is this a system wide issue?
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محمد الشبيلي (@M_Shobaily) reportedWhy voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least by needle @AppleSupport @WhatsApp #apple #whatsapp
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Nora Wood (@Norawoodson1255) reported@Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.
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مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported@WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).
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Successful (@Drealsuccessfu1) reported@WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184
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Agfox (@AgostinhoR54225) reported@WhatsApp Dear WhatsApp team, I hereby request a review of the ban applied to my number +258 84 011 7354. I use this account mainly for professional and customer service purposes, because I am a small entrepreneur in the area of financial services. I have always been careful to respect the terms of use of the platform. However, I recently received a notification stating that my account was banned, without a clear explanation of the violation committed. I would like to ask you to reevaluate this decision, or at least tell me exactly what the alleged infraction was, so that I can correct any mistake made. Thank you for your attention and I am willing to collaborate with any necessary adjustments to continue using the platform responsibly. Sincerely,
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Twitch 990 (@frazert999) reported@WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!
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