WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Salta, SA | 1 |
| Guayaquil, Guayas | 10 |
| Ouagadougou, Centre | 1 |
| Valenton, Île-de-France | 1 |
| Sousse, Sūsah | 1 |
| Township of Evan, KS | 4 |
| Paris, Île-de-France | 20 |
| Ciudad Jardín, MEX | 7 |
| Quito, Pichincha | 14 |
| Le Petit-Quevilly, Normandy | 3 |
| Bern, BE | 1 |
| Tunis, Tūnis | 5 |
| Puebla, PUE | 2 |
| Cuauhtémoc, CDMX | 3 |
| Abidjan, Abidjan | 3 |
| Mexico City, CDMX | 4 |
| Dar es Salaam, Dar es Salaam | 1 |
| Tlajomulco de Zúñiga, JAL | 1 |
| Lille, Hauts-de-France | 1 |
| Auxerre, Bourgogne-Franche-Comté | 1 |
| Arrondissement de Charleroi, Wallonia | 1 |
| Palma, Balearic Islands | 1 |
| Saint-Jory, Occitanie | 1 |
| Seyne-les-Alpes, Provence-Alpes-Côte d'Azur | 1 |
| Ablis, Île-de-France | 1 |
| Kongossou-Koidiokro, Vallée du Bandama | 1 |
| Andenne, Wallonia | 1 |
| San José, San José | 1 |
| Sarreguemines, ACAL | 1 |
| Pontault-Combault, Île-de-France | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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香港 (@esim8888) reported@Ayodeji624 @WhatsApp Change the chat tool and abandon this company. I have been angry all day. The customer service is just a decoration and will be replaced by other software sooner or later.
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BASH NE (@itz_bashir_ne) reported@WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me
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Naresh Motwani (@naresham) reported@WhatsApp 3 of my most important are always pinned. Now as and when there are certain other chats that may be important for some days, and need pinning. Why should there be any problem for the system in allowing to pin not 3 but 10 chats 🤔
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Vairav (@UnluckyTrader11) reported@fleshsimulator Yeah, crazy times What's funny is all data about me to target me for ads are saved in terminator movie level security vault But @WhatsApp application deleted my entire whatsapp folder due to glitch and I have no way of recovering it and my 10 years of memories are swiped clean
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DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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I Know It All (@BabaTukaz) reported@WhatsApp Fix your verification issue I have been trying for hours now
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Khaid Fahd (@KhaidFahd31699) reported@ADENFRD @WhatsApp I have same issue too but I got help from @gramfixx23 here on twitter dm him for help he will surely help you get your account fixed back
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🔥raz rahul🔥 (@_raz_rahul) reported🚨 WhatsApp Web flaw: Lock a chat named "Rahul" & set secret code as "rahul". Now search "Rahul" — 🔓 chat opens with no auth. I’m a developer — this looks like a logic flaw. Happy to share steps with @WhatsApp to help fix. #PrivacyBug #WhatsAppWeb #CyberSecurity
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Mr. Aayush Sharma (@mraayush11) reportedWhy older iphone getting slow after launching new one? My 14 Pro Max getting super slow after launch of 16 Series while my phone run on latest software. I also don't share files directly @WhatsApp i didn't get option there. Who will help @AppleSupport @Apple #apple #iphone
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fulanix (@modibbofulani) reported@WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. This is my affected WhatsApp number +2347087037072. Can you please help me with this issue and guide me how to resolve it.?
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WhatsApp Rubbish (@esim8888) reported@WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.
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Tejas Kulkarni (@Tejas1616) reported@WhatsApp how to fix dear teams this account can no longer use whats app problem solve
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Furnace (@_furnx) reported@WhatsApp Fix your app and stop asking silly questions
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Kishan (@jan_jan_ki_baat) reported@WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.
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Shopsnepal shops Nepal (@NepalShops) reported@WhatsApp Hello WhatsApp Team, My account shows the message 'This account can no longer use WhatsApp'. I think this happened by mistake. I always use WhatsApp for personal and safe communication only. Please review my number and unban it. Thanks for your help ! +9779828696403
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