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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Biars-sur-Cère, Occitanie 1
Paris, Île-de-France 26
Zaragoza, Aragon 1
Chartres, Centre 1
Montpellier, Occitanie 1
Port-au-Prince, Ouest 2
Le Creusot, Bourgogne-Franche-Comté 1
Mexico City, CDMX 3
Montréal, QC 1
Saint-Astier, Nouvelle-Aquitaine 1
Tláhuac, CDMX 3
Tulsa, OK 1
Maracay, Aragua 1
Algiers, Algiers 3
Dijon, Bourgogne-Franche-Comté 1
Oviedo, Asturias 10
Ciudad Jardín, MEX 6
Dallas, TX 1
Madrid, Madrid 3
Bath, England 1
Ocotlán, JAL 1
Cuauhtémoc, CDMX 4
Orizaba, VER 1
Ciudad Apodaca, NLE 1
Puebla, PUE 4
Quito, Pichincha 14
Barcelona, Catalonia 2
Tlaquepaque, JAL 1
San Salvador, San Salvador 1
Abidjan, Abidjan 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • AgostinhoR54225
    Agfox (@AgostinhoR54225) reported

    @WhatsApp Dear WhatsApp team, I hereby request a review of the ban applied to my number +258 84 011 7354. I use this account mainly for professional and customer service purposes, because I am a small entrepreneur in the area of financial services. I have always been careful to respect the terms of use of the platform. However, I recently received a notification stating that my account was banned, without a clear explanation of the violation committed. I would like to ask you to reevaluate this decision, or at least tell me exactly what the alleged infraction was, so that I can correct any mistake made. Thank you for your attention and I am willing to collaborate with any necessary adjustments to continue using the platform responsibly. Sincerely,

  • austinchuks224
    El Leon 🦁 (@austinchuks224) reported

    @WhatsApp Please I want to plead with your organization, my account has been banned and I don't remember going against your policies please fix this 😡😡😡😡

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp WhatsApp blocked me from registering with a legit T-Mobile US number, calling it "invalid." It’s NOT VoIP. It’s NOT virtual. Just your outdated system refusing real users. Fix your broken verification. Stop wasting our time. Absolute trash.

  • jabezivanj
    Jabez Ivan Joshiraj (@jabezivanj) reported

    @WhatsApp I am trying to get a hold of support? Can anyone help for a WhatsApp business paying customer?

  • NGGFXOFFICIAL
    NIKUL GFX (@NGGFXOFFICIAL) reported

    @WhatsApp Hello, I’m Deep. My WhatsApp Business account has been banned. The reason mentioned is using broadcast for business marketing. I rely on WhatsApp for my business and didn’t intend to violate any rules. Please help me resolve this issue. 🙏

  • disha31_panda
    Disha Panda (@disha31_panda) reported

    @nibirhhazarika @WhatsApp @Meta Has the issue been resolved?

  • MRikooba11143
    mr rikooba (@MRikooba11143) reported

    @WhatsApp My account ([+252634675557]) was recently banned. I believe this may have been a mistake. I kindly request a review of the ban. I am happy to comply with all WhatsApp’s terms of service. Thank you for your time and assistance. Best regards,  [Amiinyare]

  • Anthony61361873
    Anthony (@Anthony61361873) reported

    @MateusF72023138 @WhatsApp I contacted @gramfixx23 when my account was banned, and they helped me recover it quickly his here on twitter dm for help

  • ojhapraveens
    Praveen Ojha (@ojhapraveens) reported

    If any one is running the co. on a so big level and not dielavry the service to end user or customer. So it’s a pathetic service. I am sending mail for issue and did not get any reply. For last 3 days I am suffering. @WhatsApp @Meta

  • _SMB_Jhosh
    JHOSH ✨️ (@_SMB_Jhosh) reported

    I had to design a fix for a @WhatsApp video call "flaw". Hope they see this and fix. #uiux #UIDesign

  • Drealsuccessfu1
    Successful (@Drealsuccessfu1) reported

    @WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184

  • OlawaleOla92
    Olawale Olaseinde🐐 (@OlawaleOla92) reported

    @WhatsApp kindly help. My number has just been blocked on WhatsApp business which is impacting my daily transactions. #Help #08154796699

  • Tiredmummyy
    Tired Mummyyy (@Tiredmummyy) reported

    @WhatsApp please can you help i asked for a code and a mobile number rang automatic message asked me to press 9 and i did and gave me a code and it worked. Them googled and now scared its a scam. Help please

  • gemmanu1313
    Emmanuel (@gemmanu1313) reported

    @WhatsApp , I didn't remember my 2 factor verification, and I lost the Gmail on my WhatsApp, how can you help me pls @WhatsApp

  • bhavyaxoxo
    Bhavya (@bhavyaxoxo) reported

    @WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕

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