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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 31
Oaxaca, OAX 1
Paris, Île-de-France 11
Chone, Manabí 1
Township of Evan, KS 4
Cotacachi, Imbabura 1
Ciudad Nezahualcoyotl, MEX 1
Luján de Cuyo, MZ 1
Amiens, Hauts-de-France 1
Piedras Negras, COA 1
Catania, Sicily 1
Barcelona, Catalonia 2
Tepic, NAY 1
Oviedo, Asturias 4
Ambato, Tungurahua 1
Damelevières, ACAL 1
Morelia, MIC 2
Tultitlán de Mariano Escobedo, MEX 1
Overland Park, KS 1
Cuauhtémoc, CDMX 1
Quito, Pichincha 5
Orizaba, VER 1
Chihuahua, CHH 1
Bamako, Bamako 1
El Carmen, JY 1
Cancún, ROO 2
Houston, TX 1
Ji Paraná, RO 1
Quezon City, Metro Manila 1
Guadalajara, JAL 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • _furnx
    Furnace  (@_furnx) reported

    @WhatsApp Fix your app and stop asking silly questions

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.

  • Fundikkks
    Fundikkk #turkishwomenareindanger (@Fundikkks) reported

    @WhatsApp Why don't you respond properly to people's problems? My account has been closed for days and I have been trying to open it for almost two weeks. But no one cares and no one hears!

  • StephaneRBG
    Stephane (@StephaneRBG) reported

    Hey @WhatsApp can you allow us to modify/edit caption on status? I’m tired of deleting my status because of a small typo or grammatical error once I’ve pressed Send!

  • ishaqsanaullah9
    Sanaullah Gh (@ishaqsanaullah9) reported

    @WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.

  • jabezivanj
    Jabez Ivan Joshiraj (@jabezivanj) reported

    @WhatsApp @Meta @AIatMeta please help on reactivating my WhatsApp, can you please contact me as I am trying to reach you guys?

  • kdeep06
    kuldeep prajapati (@kdeep06) reported

    @WhatsApp facing error msg "this account can no longer use whatsapp due to spam" it's not even business account. pls help.

  • Friday67889
    Weekend (@Friday67889) reported

    @WhatsApp Why cant i receive the code? I need it to login my WhatsApp account!!!

  • Drealsuccessfu1
    Successful (@Drealsuccessfu1) reported

    @WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184

  • omer_mlf
    Umar Haruna (@omer_mlf) reported

    @WhatsApp Hi i have a complaint you removed me channel feature in my whatsApp please solved me this problem

  • bhavyaxoxo
    Bhavya (@bhavyaxoxo) reported

    @WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕

  • anandvirus
    virus (@anandvirus) reported

    @WhatsApp When I try to add my second number to my main WhatsApp, it gives me an error saying "Download the official WhatsApp." However, my primary number is already working perfectly fine on the same app. This error only appears when adding the second number. Why is this happening??

  • King_RichieFx
    King ☥ Richie (@King_RichieFx) reported

    @WhatsApp @WhatsApp yesterday I also made an ads yesterday same thing happened it's usually takes 24hr to review it now mine is different 50hrs now no way to reach you guys am about to loose my money again pls help this is totally unacceptable it's fraud 😪😪😪😪😪😪

  • frazert999
    Twitch 990 (@frazert999) reported

    @WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!

  • TapanPhayel
    justice for India ၊||၊ DeSpeed ၊||၊ (@TapanPhayel) reported

    @WhatsApp plz help me ?

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