WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 12 |
| Ciudad Obregón, SON | 1 |
| Rombas, ACAL | 1 |
| Aracaju, SE | 1 |
| Kongossou-Koidiokro, Vallée du Bandama | 2 |
| Soissons, Hauts-de-France | 1 |
| Rouans, Pays de la Loire | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Manta, Manabí | 2 |
| Isola Maggiore, Umbria | 1 |
| Soacha, Cundinamarca | 1 |
| Arnage, Pays de la Loire | 1 |
| San Luis Potosí, SLP | 5 |
| Liège, Wallonia | 1 |
| Comuna 1, CABA | 1 |
| Ontario, CA | 1 |
| Ouagadougou, Centre | 2 |
| Township of Evan, KS | 5 |
| Guadalupe, NLE | 1 |
| Biars-sur-Cère, Occitanie | 1 |
| Paris, Île-de-France | 24 |
| Zaragoza, Aragon | 1 |
| Chartres, Centre | 1 |
| Montpellier, Occitanie | 1 |
| Port-au-Prince, Ouest | 2 |
| Le Creusot, Bourgogne-Franche-Comté | 1 |
| Mexico City, CDMX | 3 |
| Montréal, QC | 1 |
| Saint-Astier, Nouvelle-Aquitaine | 1 |
| Tláhuac, CDMX | 3 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Francesca Moore 💉💉💉 (@francescalmoore) reportedAnyone else having issues with @WhatsApp today?
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AI THE WIRESHARK (@THE_MRBOBOCOOL) reported@WhatsApp why am I not able to login to my account even after inputting my number I do not receive the one time password verification
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Mayor Of Gbi-Ʋɛgbɛ(Amerika Town). (@Dzid3fo_Kl3) reportedThis @WhatsApp status glitch that has still not been fixed after a month is really disturbing.
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Jennifer Keegan (@JeniKeegan) reported@WhatsApp can someone help if my account has been hacked
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WhatsApp Rubbish (@esim8888) reported@WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.
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Twitch 990 (@frazert999) reported@WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!
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WhatsApp Rubbish (@esim8888) reported@facebook @finkd @WhatsApp The garbage company will go bankrupt sooner or later. The database is not updated, which seriously affects users. The worst company in history, claiming to be the world's number one in downloads? The service is also the first, but it is the last.
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Lavinia Russo (@M_Y_L_01) reported@myson44503 @WhatsApp @Irina_Tech1 can address your issue.
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Teza (@TheRealTeza_11) reported@WhatsApp I need help with the WhatsApp’s API get a message that my messages can’t send anymore when they have worked for years.
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𝗘𝗺𝗲𝗸𝗮 (@its_nnaemeka) reported@Meta and @WhatsApp, what is there no meta AI, and the music feature for WhatsApp business? The music feature is quite alright there but it's inefficient as that of the regular WhatsApp app. Please fix up. We too deserve to use those features.
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¶iyas Fouzdar (@Fouzdar_piyas) reported@WhatsApp please help me to unblock....yet no reply or anything from you. i am having problem to connect my family.
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🔥raz rahul🔥 (@_raz_rahul) reported🚨 WhatsApp Web flaw: Lock a chat named "Rahul" & set secret code as "rahul". Now search "Rahul" — 🔓 chat opens with no auth. I’m a developer — this looks like a logic flaw. Happy to share steps with @WhatsApp to help fix. #PrivacyBug #WhatsAppWeb #CyberSecurity
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Donald Paul (@PaulDonald380) reported@ivankayima606 @WhatsApp Just send @Borristech a direct message, they will help.
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Agfox (@AgostinhoR54225) reported@WhatsApp Dear WhatsApp team, I hereby request a review of the ban applied to my number +258 84 011 7354. I use this account mainly for professional and customer service purposes, because I am a small entrepreneur in the area of financial services. I have always been careful to respect the terms of use of the platform. However, I recently received a notification stating that my account was banned, without a clear explanation of the violation committed. I would like to ask you to reevaluate this decision, or at least tell me exactly what the alleged infraction was, so that I can correct any mistake made. Thank you for your attention and I am willing to collaborate with any necessary adjustments to continue using the platform responsibly. Sincerely,
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محمد الشبيلي (@M_Shobaily) reportedWhy voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least at needle level @AppleSupport @WhatsApp #apple #whatsapp
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