WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
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Multimedia
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guadalajara, JAL | 6 |
| Madrid, Comunidad de Madrid | 5 |
| Quito, Provincia de Pichincha | 5 |
| London, England | 3 |
| Paris, Île-de-France | 2 |
| Lima, Provincia de Lima | 2 |
| Mexico City, CDMX | 2 |
| Berlin, Land Berlin | 2 |
| Mérida, YUC | 2 |
| Cali, Departamento del Valle del Cauca | 1 |
| Puruándiro, MIC | 1 |
| Barrow in Furness, England | 1 |
| Tijuana, BCN | 1 |
| Durban, Province of KwaZulu-Natal | 1 |
| Seignosse, Nouvelle-Aquitaine | 1 |
| Villavicencio, Departamento del Meta | 1 |
| Coyoacán, CDMX | 1 |
| Barcelona, Catalunya | 1 |
| Torgau, Saxony | 1 |
| San Pedro Garza García, NLE | 1 |
| Ambato, Provincia del Tungurahua | 1 |
| Ciudad Apodaca, NLE | 1 |
| Leeds, England | 1 |
| Rosario, SF | 1 |
| Montpellier, Occitanie | 1 |
| La Troncal, Provincia del Cañar | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Barlestone, England | 1 |
| South Shields, England | 1 |
| Edenvale, Gauteng | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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David West
(@smartyankeeboy) reported
Hi @WhatsApp please I'm having issues and your DIY and bots seems not to be of help, can I get a direct Rep to chat with please?
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राहुल सिंह
(@Rahulsingh1904) reported
from
Mumbai Suburban, State of Mahārāshtra
@wcathcart @whatsappbiz @WhatsApp Unable to start my business app it show error massage number is banned. Kindly check the said number is unbanned or not 9819815199 Now i am getting irate for this problem have lost my data i need back up I need report why it's was banned
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Santanu Bhattacharya
(@San_tanu) reported
WhatsApp has banned my account and they are not ready to provide any solution. Even the whatsapp twitter handle is not responding. @WhatsApp shame on you and your policy. Need help @GoI_MeitY
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Josiah
(@drustkelle) reported
@WhatsApp FIX YOUR ******* APP. Don’t delete all my chats again without my permission.
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The Oracle
(@TheOracleV3) reported
@WhatsApp in Europe a lot people facing issues with the latest update. Most failure in that update is, that the emojis look ugly as hell. People downgrading the app back to the old version to fix this issue. According to some users the WA is telling them, it's not a WA problem 😡
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عصـــــام الشـــــــطي Isam ALShatti
(@Isam_AlShatti) reported
@WhatsApp activation the service after 7 days for those who lost code it’s a very long and bad process . This procedure should be reconsidered 😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔💔
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DILIP KUMAR
(@Kdilip8318) reported
@wcathcart @WhatsApp @Meta Sir, Could you please help me ?? Why my whatsapp number has been banned suddenly, even i don't got any information that my whatsapp account will be temporarily blocked.I have even done email to support services of whatsapp but no response.
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mr president
(@0757036556k) reported
@WhatsApp please my account is not allowed to use WhatsApp, +254757036556,help to restore it,remove it from ban
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Ilya Bari
(@EliyahuBari) reported
@WhatsApp In short I moved from Android to iPhone (dictated by my employer) and get access to WhatsApp on iPhone, however your system is not sending me the code either via SMS or phone Call 1 - SMS works on my phone I get a lot of messages every day - so no problem on my end to
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retweet wala
(@SandipRathwa11) reported
Hey @WhatsApp team, Help, my account is (mob no- 9428172012, india) banned, I'm not able to run whatsapp, i mistakenly break the rules of whatsapp ,for that I'm sorry, i have read all your terms & conditions, I'll follow your rules, please unban my WhatsApp account 🙏
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Maryann
(@Maryann11953086) reported
@ParasMa89252789 @WhatsApp @TheRajaKumari I'm recommending Cybernetics02 on Instagram They're the best. Had wanted to panic but they proved to be trustworthy. Contact Them if you need help with fixing your account
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Ilya Bari
(@EliyahuBari) reported
@WhatsApp I am an IT professional with 30 years of experience and know what I'm doing, this is a trivial issue and it is 100% on your end, just please bump me up to Tier 2 support so I can have this resolved. Thanks in advance, Ilya Bari.
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Maryann
(@Maryann11953086) reported
@JoeLevyFrost @WhatsApp @TheRajaKumari I'm recommending Cybernetics02 on Instagram They're the best. Had wanted to panic but they proved to be trustworthy. Contact Them if you need help with fixing your account
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Raghav PSPK
(@RaghavPSPK2) reported
@WhatsApp @TheRajaKumari Worst service waste WhatsApp
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Ilya Bari
(@EliyahuBari) reported
@WhatsApp receive SMS 2 - Phone works - its my work phone and I use it a LOT - so no problem on my end to receive phone calls 3 - As you can see in the movie I provided ( screen recording I made on my phone and posted on my Youtube change for ease of access -
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