WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cuenca, Azuay | 1 |
| Ciudad Jardín, MEX | 5 |
| Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine | 1 |
| Charpey, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 4 |
| Girardot City, Cundinamarca | 1 |
| Saint-Étienne, Auvergne-Rhône-Alpes | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Oaxaca, OAX | 1 |
| Santo Domingo, Nacional | 2 |
| Ahome, SIN | 1 |
| Salta, SA | 1 |
| Trujillo, La Libertad | 1 |
| Ascain, Nouvelle-Aquitaine | 1 |
| Campeche, CAM | 1 |
| Bogotá, Bogota D.C. | 8 |
| Buenos Aires, CF | 1 |
| Guayaquil, Guayas | 6 |
| São Paulo, SP | 2 |
| Lille, Hauts-de-France | 1 |
| Ciudad del Este, Alto Paraná | 1 |
| Quito, Pichincha | 7 |
| Tepatitlán de Morelos, JAL | 1 |
| Kongossou-Koidiokro, Vallée du Bandama | 1 |
| Medellín, Antioquia | 4 |
| Luján, BA | 1 |
| Municipio Falcón, Falcón | 1 |
| Dallas, TX | 1 |
| Santiago, Santiago Metropolitan | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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prafull pitale (@prafullpitale) reported@WhatsApp My number is banned by mistake. I have tried to escalate the matter in all possible way but no response. Please remove ban on priority. This number is bread and butter for my small business. @GoI_MeitY Please help me here. No is +919167384834
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香港 (@esim8888) reported@WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.
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Successful (@Drealsuccessfu1) reported@WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184
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香港 (@esim8888) reported@WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.
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Olawale Olaseinde🐐 (@OlawaleOla92) reported@WhatsApp kindly help. My number has just been blocked on WhatsApp business which is impacting my daily transactions. #Help #08154796699
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Proud Indian (@DurFitteyMuh) reportedUnder my right to access essential medical and personal data, I request this issue be escalated to a human support specialist. Blocking this account is interfering with emergency medical care. @nch1915 @WhatsApp @jagograhakjago
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Camila Jones (@CamilaJone1747) reported@kdeep06 @WhatsApp My account was reinstated with the help of @webfixxer here on twitter X.
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Abhisheksingh❤ (@absingh1429) reportedMy WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code + number] I request a review and reactivation. This account is important for my communication. 🙏 #WhatsAppBan
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Tom burcher (@TomBurcher27027) reported@LwandoManingii @WhatsApp Why not try @webfixxer here on twitter X they can fix issues like that.
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was banned after a review. I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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Marshalll lawi (@Marshalll_lawi) reported@WhatsApp Those people who their accounts got banned let's gather here and create a group or have a meeting an x pace meeting about this issues of banned WhatsApp accounts
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Francesca Moore 💉💉💉 (@francescalmoore) reportedAnyone else having issues with @WhatsApp today?
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DR_MUSTY (@AdoAlmustapha) reportedResole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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Amitabh Thakur (@ThakurAmitabhji) reportedHey @WhatsApp – My account was suddenly logged out without any action from my side. No SIM change, no device switch. Is this a security issue or a bug? Please look into it urgently. #WhatsApp #Privacy #HelpNeeded
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Anwer Nosh (@ANosh33456) reported@WhatsApp Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346