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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guadalupe, NLE 2
Bogotá, Bogota D.C. 8
London, England 1
Cuautla, MOR 1
Iztacalco, CDMX 3
Estación Poanas, DUR 1
Ciudad Nezahualcoyotl, MEX 1
Gustavo Adolfo Madero, CDMX 1
Ciudad Jardín, MEX 6
Paris, Île-de-France 6
Combs-la-Ville, Île-de-France 1
Mexico City, CDMX 7
Ica, Ica 1
Loja, Loja 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Delegación Cuajimalpa de Morelos, CDMX 1
Heroica Matamoros, TAM 1
Cuenca, Azuay 1
Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine 1
Charpey, Auvergne-Rhône-Alpes 1
Girardot City, Cundinamarca 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
Pessac, Nouvelle-Aquitaine 1
Oaxaca, OAX 1
Santo Domingo, Nacional 2
Ahome, SIN 1
Salta, SA 1
Trujillo, La Libertad 1
Ascain, Nouvelle-Aquitaine 1
Campeche, CAM 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • ElizabethTom127
    @Elizabeth (@ElizabethTom127) reported

    @MateusF72023138 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    @WhatsApp my access to my own critical data and essential communications was erroneously banned without any prior information/warning ever in the middle of a medical emergency, request immediate contact with a human team for issue redressal. Been several hours stuck with chatbot.

  • allinonevana2
    VANA | Energy Labs asterai.xyz (@allinonevana2) reported

    @WhatsApp I was texting today, replying some leads on my WhatsApp and I got the notice that my WhatsApp account is banned and can no longer use WhatsApp. Address this issue and help me continue using your app for my business. Thank you Meta. my number: +2349138132422

  • ishaqsanaullah9
    Sanaullah Gh (@ishaqsanaullah9) reported

    @WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    Under my right to access essential medical and personal data, I request this issue be escalated to a human support specialist. Blocking this account is interfering with emergency medical care. @nch1915 @WhatsApp @jagograhakjago

  • hello_vks
    Invincible ~ vks (@hello_vks) reported

    @WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.

  • Friday67889
    Weekend (@Friday67889) reported

    @WhatsApp Why cant i receive the code? I need it to login my WhatsApp account!!!

  • anandvirus
    virus (@anandvirus) reported

    @WhatsApp When I try to add my second number to my main WhatsApp, it gives me an error saying "Download the official WhatsApp." However, my primary number is already working perfectly fine on the same app. This error only appears when adding the second number. Why is this happening??

  • PixelsMighty
    Mighty pixels (@PixelsMighty) reported

    @WhatsApp @WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now

  • PilarGa96981901
    Pili G. 2.0🇪🇸 (@PilarGa96981901) reported

    @WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.

  • OkonkwoAdaobiM1
    q.u.e.e.n 💢💢 (@OkonkwoAdaobiM1) reported

    @WhatsApp I don't know what you guys are doing anymore if you people can't handle the app anymore sell it out or shut it down why would you just log someone out for no reason

  • d_okorax
    Divine Okorafor (@d_okorax) reported

    @WhatsApp @Meta fix the WhatsApp business status bug/glitch

  • jlevi53
    Thommas (@jlevi53) reported

    @Ashleynico26367 @WhatsApp @Liamfixx what was you issues? thanks

  • MbreOfGad_
    Victoria Play (@MbreOfGad_) reported

    Please who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽

  • frazert999
    Twitch 990 (@frazert999) reported

    @WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!

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