WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guadalupe, NLE | 2 |
| Bogotá, Bogota D.C. | 8 |
| London, England | 1 |
| Cuautla, MOR | 1 |
| Iztacalco, CDMX | 3 |
| Estación Poanas, DUR | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Ciudad Jardín, MEX | 6 |
| Paris, Île-de-France | 6 |
| Combs-la-Ville, Île-de-France | 1 |
| Mexico City, CDMX | 7 |
| Ica, Ica | 1 |
| Loja, Loja | 1 |
| Villeurbanne, Auvergne-Rhône-Alpes | 1 |
| Delegación Cuajimalpa de Morelos, CDMX | 1 |
| Heroica Matamoros, TAM | 1 |
| Cuenca, Azuay | 1 |
| Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine | 1 |
| Charpey, Auvergne-Rhône-Alpes | 1 |
| Girardot City, Cundinamarca | 1 |
| Saint-Étienne, Auvergne-Rhône-Alpes | 1 |
| Pessac, Nouvelle-Aquitaine | 1 |
| Oaxaca, OAX | 1 |
| Santo Domingo, Nacional | 2 |
| Ahome, SIN | 1 |
| Salta, SA | 1 |
| Trujillo, La Libertad | 1 |
| Ascain, Nouvelle-Aquitaine | 1 |
| Campeche, CAM | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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@Elizabeth (@ElizabethTom127) reported@MateusF72023138 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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Proud Indian (@DurFitteyMuh) reported@WhatsApp my access to my own critical data and essential communications was erroneously banned without any prior information/warning ever in the middle of a medical emergency, request immediate contact with a human team for issue redressal. Been several hours stuck with chatbot.
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VANA | Energy Labs asterai.xyz (@allinonevana2) reported@WhatsApp I was texting today, replying some leads on my WhatsApp and I got the notice that my WhatsApp account is banned and can no longer use WhatsApp. Address this issue and help me continue using your app for my business. Thank you Meta. my number: +2349138132422
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Sanaullah Gh (@ishaqsanaullah9) reported@WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.
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Proud Indian (@DurFitteyMuh) reportedUnder my right to access essential medical and personal data, I request this issue be escalated to a human support specialist. Blocking this account is interfering with emergency medical care. @nch1915 @WhatsApp @jagograhakjago
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Invincible ~ vks (@hello_vks) reported@WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.
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Weekend (@Friday67889) reported@WhatsApp Why cant i receive the code？ I need it to login my WhatsApp account！！！
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virus (@anandvirus) reported@WhatsApp When I try to add my second number to my main WhatsApp, it gives me an error saying "Download the official WhatsApp." However, my primary number is already working perfectly fine on the same app. This error only appears when adding the second number. Why is this happening??
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Mighty pixels (@PixelsMighty) reported@WhatsApp @WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now
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Pili G. 2.0🇪🇸 (@PilarGa96981901) reported@WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.
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q.u.e.e.n 💢💢 (@OkonkwoAdaobiM1) reported@WhatsApp I don't know what you guys are doing anymore if you people can't handle the app anymore sell it out or shut it down why would you just log someone out for no reason
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Divine Okorafor (@d_okorax) reported@WhatsApp @Meta fix the WhatsApp business status bug/glitch
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Thommas (@jlevi53) reported@Ashleynico26367 @WhatsApp @Liamfixx what was you issues? thanks
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Victoria Play (@MbreOfGad_) reportedPlease who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽
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Twitch 990 (@frazert999) reported@WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!
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