WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Oviedo, Asturias | 3 |
| León de los Aldama, GUA | 1 |
| Nouakchott, Mauritania | 1 |
| Bourg-en-Bresse, Auvergne-Rhône-Alpes | 1 |
| Santander, Cantabria | 1 |
| Paris, Île-de-France | 8 |
| Monterrey, NLE | 2 |
| Dakar, Dakar | 1 |
| Zapopan, JAL | 3 |
| Township of Evan, KS | 1 |
| Babahoyo, Los Ríos | 1 |
| Quito, Pichincha | 7 |
| Balneário Camboriú, SC | 1 |
| Chalco, MEX | 1 |
| Ciudad Jardín, MEX | 7 |
| Saint-Dizier, ACAL | 1 |
| Lima, Lima | 4 |
| Pereira, Risaralda | 1 |
| Cantón Quito, Pichincha | 1 |
| Atuntaqui, Imbabura | 1 |
| Guadalajara, JAL | 7 |
| Mexico City, CDMX | 4 |
| Mérida, YUC | 1 |
| Cali, Valle del Cauca | 2 |
| Ecatepec de Morelos, MEX | 1 |
| Santo Tomás Chiconautla, MEX | 1 |
| Puerto Vallarta, JAL | 1 |
| Chihuahua, CHH | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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@Elizabeth (@ElizabethTom127) reported@mathslover9 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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Successful (@Drealsuccessfu1) reported@WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184
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WhatsApp Rubbish (@esim8888) reported@WhatsApp When I registered, it said my number was invalid, but I have a physical card, not a virtual number. It took me ten days to communicate with you. Is your customer service just for show? What's the point of having customer service if they don't handle the problem?
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Tom burcher (@TomBurcher27027) reported@xims___ @WhatsApp Message @webfixxer here on X about it, they helped me with the same problem some while ago
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I Know It All (@BabaTukaz) reported@WhatsApp Fix your verification issue I have been trying for hours now
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kuldeep prajapati (@kdeep06) reported@WhatsApp facing error msg "this account can no longer use whatsapp due to spam" it's not even business account. pls help.
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Proud Indian (@DurFitteyMuh) reportedI’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915
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VIKRANT (@VasudevSeth) reported@WhatsApp Help Help Help Please don't torture a senior retired person from India
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Mighty pixels (@PixelsMighty) reported@WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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li la (@linaalcookie) reported@WhatsApp @TheHMD_ Why WhatsApp AI sticker generator is not working anymore???
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LHORD MHONEY (@LHORDMHONEY01) reported@WhatsApp @MercedesAMGF1 @CoventGardenLDN My WhatsApp is not working I don’t know why
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Pili G. 2.0🇪🇸 (@PilarGa96981901) reported@WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.
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Stephane (@StephaneRBG) reportedHey @WhatsApp can you allow us to modify/edit caption on status? I’m tired of deleting my status because of a small typo or grammatical error once I’ve pressed Send!
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Muktar (@BigBoss_0_1) reported@WhatsApp @iam_jamesE1 How do I get access to my WhatsApp back. Someone tried to hack into it and it’s showing “ you have guess the code too many times please contact support” I have ID to verify that I’m the owner, please I need help @WhatsApp