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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Rabat, Rabat-Salé-Kénitra 1
Paris, Île-de-France 17
Cardiff, Wales 1
Barranquilla, Atlántico 1
Fuenlabrada, Madrid 1
Libreville, Estuaire 1
La Flèche, Pays de la Loire 1
Medellín, Antioquia 2
Melun, Île-de-France 1
Vallejo, CA 1
San Luis Potosí, SLP 2
Tena, Napo 1
Casco Urbano, Boquerón 1
Marseille, Provence-Alpes-Côte d'Azur 2
Duque de Caxias, RJ 1
Quito, Pichincha 11
Saint-Philippe-de-La Prairie, QC 1
Ambato, Tungurahua 1
Fort-de-France, Martinique 1
Panamá, Panamá 1
Pornic, Pays de la Loire 1
Williamsburg, VA 1
Guayaquil, Guayas 7
Pereira, Risaralda 2
San Pedro Sula, Cortés 1
Prescott, AZ 1
Gravataí, RS 1
Oaxaca, OAX 2
Ciudad Jardín, MEX 8
Berlin, Berlin 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • akaashbhat
    Akash bhat (@akaashbhat) reported

    @WhatsApp When we click on New chat and mistakenly select wrong contact and click back it will go to main chats tab instead of same new chat screen to select the other contact . This is the biggest issue .

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    Under my right to access essential medical and personal data, I request this issue be escalated to a human support specialist. Blocking this account is interfering with emergency medical care. @nch1915 @WhatsApp @jagograhakjago

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.

  • allinonevana2
    VANA | Energy Labs asterai.xyz (@allinonevana2) reported

    @WhatsApp I was texting today, replying some leads on my WhatsApp and I got the notice that my WhatsApp account is banned and can no longer use WhatsApp. Address this issue and help me continue using your app for my business. Thank you Meta. my number: +2349138132422

  • PixelsMighty
    Mighty pixels (@PixelsMighty) reported

    @WhatsApp @WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now

  • Onitsha_son
    Nwa_oni (@Onitsha_son) reported

    @China370509943 @WhatsApp It's very unacceptable. I have sent mails to customer support but nothing's been done. @WhatsApp you have to do something, I can't keep having to buy different numbers just to be on WhatsApp. That's terrible

  • PLUSULTRAGAMIN1
    sapta007 (@PLUSULTRAGAMIN1) reported

    @Shivi_09 @WhatsApp The same issue happened to me

  • KhaidFahd31699
    Khaid Fahd (@KhaidFahd31699) reported

    @ADENFRD @WhatsApp I have same issue too but I got help from @gramfixx23 here on twitter dm him for help he will surely help you get your account fixed back

  • jabezivanj
    Jabez Ivan Joshiraj (@jabezivanj) reported

    @WhatsApp @Meta @AIatMeta please help on reactivating my WhatsApp, can you please contact me as I am trying to reach you guys?

  • 9546999999a
    sami ali (@9546999999a) reported

    @WhatsApp please help, my whatsapp account got locked after 8 years of using it, I use it run my entrie business contacts. Ive had it for 8 years with no issues. Please unlock my account my phone number is 954-699-9999. @WhatsApp

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @facebook @finkd @WhatsApp The garbage company will go bankrupt sooner or later. The database is not updated, which seriously affects users. The worst company in history, claiming to be the world's number one in downloads? The service is also the first, but it is the last.

  • Drealsuccessfu1
    Successful (@Drealsuccessfu1) reported

    @WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184

  • Chinaar90
    Malik Sarfaraz (@Chinaar90) reported

    @WhatsApp all of a sudden whatsapp not working on my number... kindh resolve the issue at the earliest

  • alifarewsabe700
    مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported

    @WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).

  • _furnx
    Furnace  (@_furnx) reported

    @WhatsApp Fix your app and stop asking silly questions

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