WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 23 |
| Piedras Negras, COA | 1 |
| Paris, Île-de-France | 15 |
| Catania, Sicily | 1 |
| Barcelona, Catalonia | 4 |
| Tepic, NAY | 1 |
| Oviedo, Asturias | 5 |
| Ambato, Tungurahua | 1 |
| Damelevières, ACAL | 1 |
| Morelia, MIC | 2 |
| Tultitlán de Mariano Escobedo, MEX | 1 |
| Overland Park, KS | 1 |
| Cuauhtémoc, CDMX | 2 |
| Quito, Pichincha | 7 |
| Orizaba, VER | 2 |
| Chihuahua, CHH | 1 |
| Bamako, Bamako | 1 |
| El Carmen, JY | 1 |
| Cancún, ROO | 2 |
| Houston, TX | 1 |
| Ji Paraná, RO | 1 |
| Quezon City, Metro Manila | 1 |
| Guadalajara, JAL | 4 |
| Zapopan, JAL | 2 |
| Lomas de Zamora, BA | 1 |
| Monterrey, NLE | 1 |
| Dallas, TX | 2 |
| Township of Evan, KS | 4 |
| Latacunga, Cotopaxi | 2 |
| Ciudad Apodaca, NLE | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Emmanuel (@gemmanu1313) reported@WhatsApp , I didn't remember my 2 factor verification, and I lost the Gmail on my WhatsApp, how can you help me pls @WhatsApp
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li la (@linaalcookie) reported@WhatsApp @TheHMD_ Why WhatsApp AI sticker generator is not working anymore???
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Akash bhat (@akaashbhat) reported@WhatsApp When we click on New chat and mistakenly select wrong contact and click back it will go to main chats tab instead of same new chat screen to select the other contact . This is the biggest issue .
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Lipton Pherka (@Liptonferka) reported@Stonezzy3 @WhatsApp You can dm, so that i show you how to fix it
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sami ali (@9546999999a) reported@WhatsApp please help, my whatsapp account got locked after 8 years of using it, I use it run my entrie business contacts. Ive had it for 8 years with no issues. Please unlock my account my phone number is 954-699-9999. @WhatsApp
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LHORD MHONEY (@LHORDMHONEY01) reported@WhatsApp @MercedesAMGF1 @CoventGardenLDN My WhatsApp is not working I don’t know why
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Jennifer Keegan (@JeniKeegan) reported@WhatsApp can someone help if my account has been hacked
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Kishan (@jan_jan_ki_baat) reported@WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.
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Dimitri🇬🇷 (@Dimitri_iivanov) reported@Sagara88424979 @WhatsApp WhatsApp bans can be frustrating, especially when you rely on it for school or work. I faced a similar issue last year, no replies from support. @stinefix helped me with the right steps to appeal and get my account reinstated. Definitely recommend contacting him.
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Dr Rashid Khattak (@RashidKhatttak) reportedHello @WhatsApp For What reason You Banned my WhatsApp Account? I need Help Support, Already Emailed you.
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Majed Al-Jubaili (@mjd20335731) reported@SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.
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Tower (@ivankayima606) reported@WhatsApp Pls I need help,why is my account blocked I can nolonger access it
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Teza (@TheRealTeza_11) reported@WhatsApp I need help with the WhatsApp’s API get a message that my messages can’t send anymore when they have worked for years.
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Anwer Nosh (@ANosh33456) reported@WhatsApp Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346
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Agfox (@AgostinhoR54225) reported@WhatsApp Dear WhatsApp team, I hereby request a review of the ban applied to my number +258 84 011 7354. I use this account mainly for professional and customer service purposes, because I am a small entrepreneur in the area of financial services. I have always been careful to respect the terms of use of the platform. However, I recently received a notification stating that my account was banned, without a clear explanation of the violation committed. I would like to ask you to reevaluate this decision, or at least tell me exactly what the alleged infraction was, so that I can correct any mistake made. Thank you for your attention and I am willing to collaborate with any necessary adjustments to continue using the platform responsibly. Sincerely,
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