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WhatsApp

WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lüdenscheid, NRW 1
Havana, Havana 4
Gijón, Asturias 1
La Concordia, Pichincha 1
Lima, Lima 2
Trancoso, ZAC 1
Santiago de Querétaro, QUE 1
Babahoyo, Los Ríos 1
Tlaquepaque, JAL 1
Heroica Guaymas, SON 1
Zaragoza, Aragon 1
Guadalajara, JAL 3
Mérida, YUC 1
Mexico City, CDMX 5
Manizales, Caldas 1
Luxembourg, Luxembourg 1
Quito, Pichincha 4
Azcapotzalco, CDMX 1
Iztacalco, CDMX 2
Medellín, Antioquia 3
Bogotá, Bogota D.C. 4
Weiden, Bavaria 1
Munich, Bavaria 2
Great Malvern, England 2
Cernay, ACAL 1
Rio de Janeiro, RJ 1
Villanueva de la Cañada, Madrid 1
Willemstad, Curacao 1
Guayaquil, Guayas 4
Nueva Loja, Sucumbios 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • anandjhangid3
    anandjhangid (@anandjhangid3) reported

    @WhatsApp some issue with video can't download and status not playing please resolve my query

  • ditshegokj
    KJ Ditshego (@ditshegokj) reported

    TF is wrong with WhatsApp? So many bugs? @WhatsApp No fix this please!

  • ItsME__today
    An Indian (@ItsME__today) reported

    My ongoing whatsapp voice call getting automatically disconnected when connecting Airpods to my iPhone. This is happening almost every time. @WhatsApp , could you please help me resolving this issue?

  • KannaVasu94
    Kamalakanna Vasudevan (@KannaVasu94) reported

    @WhatsApp i forget my end to end encryption password i want to reset that password or i want my backup how can i get it i am #helpless please #help

  • ahsanabdulaziz
    Ahsan Aziz (@ahsanabdulaziz) reported

    @WhatsApp having trouble since yesterday.. Can't play status videos neither download videos sent to me.. Can you please tell if any issue going on..

  • Supratim54
    Supratim Sarkar (@Supratim54) reported

    Hello WhatsApp... From two days I am unable to see any video status and download videos from chat.. How to fix the issue?? @WhatsApp

  • JayCauser
    Jamie Causer (@JayCauser) reported

    @izziboye @WhatsApp Same problem. Spent hours in settings thinking I accidently turned somthing off.

  • ThePriyadarshan
    Priyadarshan Panda (@ThePriyadarshan) reported

    Is anyone facing #Whtsapp #Videostatus not working problem ❓❓❓pls help @WhatsApp @wa_status @Meta

  • segunogunmowo
    Segun (@segunogunmowo) reported

    @WhatsApp, when will y’all fix the status bug? It’s over a month already. 😢

  • DciKanairo
    𝑫𝑪𝑰 𝑲𝑨𝑵𝑨𝑰𝑹𝑶🇰🇪 (@DciKanairo) reported

    @WhatsApp Am tired of same problem now and then whatsapp banned all the time

  • SamirBa03182668
    Samir Barman (@SamirBa03182668) reported

    @WhatsApp 8453608461 my account band I can reactive my account help I want to know why the band happened

  • NaniSarvesh
    N@ni $@rvesh (@NaniSarvesh) reported

    @Meta @WhatsApp Hi team, In Android phone WhatsApp videos are not playing. I tried some solutions from Google and YouTube. But the result is zero Can you please help me with this issue

  • Jean_Valjean_7
    Jean Valjean (@Jean_Valjean_7) reported

    @izziboye @WhatsApp S22 got the same issue.

  • 7222abhi
    Abhishek (@7222abhi) reported

    @WhatsApp having problem in downloading videos & status are keep loading.

  • kamleshkshukla
    kamlesh kumar shukla (@kamleshkshukla) reported

    @WhatsApp @SamsungUK having issue to download videos on Note10+. Tried uninstall, wifi, mobile data, permission, storage etc. Nothing worked.

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