WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dar es Salaam, Dar es Salaam | 1 |
| Tlajomulco de Zúñiga, JAL | 1 |
| Mexico City, CDMX | 3 |
| Lille, Hauts-de-France | 1 |
| Puebla, PUE | 1 |
| Auxerre, Bourgogne-Franche-Comté | 1 |
| Paris, Île-de-France | 18 |
| Le Petit-Quevilly, Normandy | 1 |
| Arrondissement de Charleroi, Wallonia | 1 |
| Palma, Balearic Islands | 1 |
| Saint-Jory, Occitanie | 1 |
| Seyne-les-Alpes, Provence-Alpes-Côte d'Azur | 1 |
| Ablis, Île-de-France | 1 |
| Guayaquil, Guayas | 8 |
| Quito, Pichincha | 12 |
| Kongossou-Koidiokro, Vallée du Bandama | 1 |
| Andenne, Wallonia | 1 |
| San José, San José | 1 |
| Sarreguemines, ACAL | 1 |
| Pontault-Combault, Île-de-France | 1 |
| Medellín, Antioquia | 2 |
| Jalhay, Wallonia | 1 |
| Trappes, Île-de-France | 1 |
| Les Abymes, Guadeloupe | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 2 |
| Acapulco de Juárez, GRO | 1 |
| Cuenca, Azuay | 2 |
| Ibarra, Imbabura | 1 |
| San Luis Potosí, SLP | 3 |
| Piura, Piura | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Jabez Ivan Joshiraj (@jabezivanj) reported@WhatsApp I am trying to get a hold of support? Can anyone help for a WhatsApp business paying customer?
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Proud Indian (@DurFitteyMuh) reportedI’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915
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NIKUL GFX (@NGGFXOFFICIAL) reported@WhatsApp Hello, I’m Deep. My WhatsApp Business account has been banned. The reason mentioned is using broadcast for business marketing. I rely on WhatsApp for my business and didn’t intend to violate any rules. Please help me resolve this issue. 🙏
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DR_MUSTY (@AdoAlmustapha) reportedResole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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VANA | Energy Labs asterai.xyz (@allinonevana2) reported@WhatsApp I was texting today, replying some leads on my WhatsApp and I got the notice that my WhatsApp account is banned and can no longer use WhatsApp. Address this issue and help me continue using your app for my business. Thank you Meta. my number: +2349138132422
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JHOSH ✨️ (@_SMB_Jhosh) reportedI had to design a fix for a @WhatsApp video call "flaw". Hope they see this and fix. #uiux #UIDesign
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Sanaullah Gh (@ishaqsanaullah9) reported@WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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moe★ (@mian_moemoe) reported@JeniKeegan @WhatsApp I happen to have seen a handful of recommendations about this guy @aaronsavetech01 whom I contacted regarding my account issue and didn’t regret doing so
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stephen johnson (@morgraxe) reported@shakiltajak2013 @WhatsApp Honestly I suggest you try out @Borristech on X he was able to fix mine when I had the same issues few hours back.
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q.u.e.e.n 💢💢 (@OkonkwoAdaobiM1) reported@WhatsApp Like it's just very tiring at some point fix Ur app 😡 and stop disturbing with new updates while the app is rubbish
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WALEXHIMO (@OG_XHIMO) reported@WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?
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WhatsApp Rubbish (@esim8888) reported@WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.
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Furnace (@_furnx) reported@WhatsApp Fix your app and stop asking silly questions
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Luke Morgan (@LukeMorgan94501) reported@hamraz071 @WhatsApp I was struggling with the same issues but I was told to file a report to @webfixxer here on X and it was rectified few days ago
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