WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Puebla, PUE | 2 |
| Cuauhtémoc, CDMX | 3 |
| Abidjan, Abidjan | 3 |
| Mexico City, CDMX | 4 |
| Le Petit-Quevilly, Normandy | 2 |
| Dar es Salaam, Dar es Salaam | 1 |
| Tlajomulco de Zúñiga, JAL | 1 |
| Lille, Hauts-de-France | 1 |
| Auxerre, Bourgogne-Franche-Comté | 1 |
| Paris, Île-de-France | 18 |
| Arrondissement de Charleroi, Wallonia | 1 |
| Palma, Balearic Islands | 1 |
| Saint-Jory, Occitanie | 1 |
| Seyne-les-Alpes, Provence-Alpes-Côte d'Azur | 1 |
| Ablis, Île-de-France | 1 |
| Guayaquil, Guayas | 8 |
| Quito, Pichincha | 12 |
| Kongossou-Koidiokro, Vallée du Bandama | 1 |
| Andenne, Wallonia | 1 |
| San José, San José | 1 |
| Sarreguemines, ACAL | 1 |
| Pontault-Combault, Île-de-France | 1 |
| Medellín, Antioquia | 2 |
| Jalhay, Wallonia | 1 |
| Trappes, Île-de-France | 1 |
| Les Abymes, Guadeloupe | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 2 |
| Acapulco de Juárez, GRO | 1 |
| Cuenca, Azuay | 2 |
| Ibarra, Imbabura | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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Abhisheksingh❤ (@absingh1429) reportedMy WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code +919569435879 number] I request a review and reactivation. This account is important for my communication. 🙏
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Paneado (@Kelvinchuks367) reported@WhatsApp WhatsApp is just terrible this days, logging out my account without doing anything wrong is a joy to you guys what a new level of shame 😭
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Frances❤️🔥 (@datgurlfrances) reported@access_more look into that account,@WhatsApp can you block someone account on WhatsApp to avoid fraudulent activities? @ms0nigghaz please help me quote this tweet for visibility.
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Muktar (@BigBoss_0_1) reported@WhatsApp @iam_jamesE1 How do I get access to my WhatsApp back. Someone tried to hack into it and it’s showing “ you have guess the code too many times please contact support” I have ID to verify that I’m the owner, please I need help @WhatsApp
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GiSR (@GiSR_Platform) reported@WhatsApp Would you help on my issue that has been more than 2 weeks now without any human response
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BRUNO__MUFC (@Divineekene12) reported@WhatsApp @ESPNFC You guys should fix your glitch in the status please it’s becoming annoying
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BASH NE (@itz_bashir_ne) reported@WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me
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Anwer Nosh (@ANosh33456) reported@WhatsApp Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346
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Sanaullah Gh (@ishaqsanaullah9) reported@WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.
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Umar Haruna (@omer_mlf) reported@WhatsApp Hi i have a complaint you removed me channel feature in my whatsApp please solved me this problem
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Agfox (@AgostinhoR54225) reported@WhatsApp Dear WhatsApp team, I hereby request a review of the ban applied to my number +258 84 011 7354. I use this account mainly for professional and customer service purposes, because I am a small entrepreneur in the area of financial services. I have always been careful to respect the terms of use of the platform. However, I recently received a notification stating that my account was banned, without a clear explanation of the violation committed. I would like to ask you to reevaluate this decision, or at least tell me exactly what the alleged infraction was, so that I can correct any mistake made. Thank you for your attention and I am willing to collaborate with any necessary adjustments to continue using the platform responsibly. Sincerely,
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LHORD MHONEY (@LHORDMHONEY01) reported@WhatsApp @MercedesAMGF1 @CoventGardenLDN My WhatsApp is not working I don’t know why
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香港 (@esim8888) reported@WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.
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mathslover (@mathslover9) reported@WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number
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