WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
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Multimedia
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Provincia de Pichincha | 8 |
| Paris, Île-de-France | 6 |
| Amsterdam, nh | 5 |
| Puebla, PUE | 4 |
| Tijuana, BCN | 4 |
| Monterrey, NLE | 3 |
| San Nicolás de los Garza, NLE | 3 |
| Karagandy, Qaraghandy Oblysy | 3 |
| Santiago de Querétaro, QUE | 3 |
| Tel Aviv, Tel Aviv District | 3 |
| Puteaux, Île-de-France | 3 |
| The Hague, zh | 3 |
| Culiacán, SIN | 2 |
| Zapopan, JAL | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Chennai, TN | 2 |
| Medellín, Departamento de Antioquia | 2 |
| Gustavo Adolfo Madero, CDMX | 2 |
| Torreón, COA | 2 |
| Chicago, IL | 2 |
| Hamm, NRW | 2 |
| Southampton, England | 2 |
| Valencia, Comunitat Valenciana | 2 |
| El Pueblito, QUE | 2 |
| Oviedo, Principality of Asturias | 2 |
| Juárez, CHH | 2 |
| Oaxaca, OAX | 2 |
| Benito Juarez, CDMX | 2 |
| Johannesburg, Gauteng | 2 |
| Bucharest, București | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Saima
(@Lady_Saima) reported
@WhatsApp I got a new number for my son and I can't get Whats app on it. I have emailed customer service for support and no reply. How do we fix this?
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J.Ricardo Vazquez
(@imjrvazquez) reported
@WhatsApp You should fix the status also, when I upload a video or photo the quality is super bad
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Carlos Ferrazo
(@JCarlosUnltd) reported
fix the issue of quality in profile photos... it's a disaster... also when images are shared the quality is mediocre... that's for improvement @MetaforDevs @WhatsApp @telegram
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Sultan Chadwick
(@SCTW20164) reported
@WhatsApp help please!
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me
(@konno_donnoi) reported
@WhatsApp how about you create a feature that hides ‘this message has been deleted’ as a response to an actually deleted text? it’ll help dismiss unnecessary questioning it gets uncomfortable explaining what you deleted to the receiver
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@Cigarettes & cologne 🍃
(@chile_anyw_ay) reported
@jay_da_dawg @ashiwo_oo @WhatsApp Problem is,it only works for WhatsApp. Once you connect to WiFi the messages come through
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Lee Slator
(@leeslator) reported
@SarahC1975 @WhatsApp I don’t think it’s been done automatically for nearly three years now, since I returned to iPhone. I’ve not been able to resolve the issue by following guides online. It’s weird.
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Sajid Haque
(@Sajid_haque_) reported
@WhatsApp can it fix a breakup though?
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Social Observer
(@YouMayUnlike) reported
@WhatsApp Just like you have down scroll arrow to come directly at the last message, you should have the up arrow also to come directly at the top/first message. Thanks.
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Darn
(@DarnSmall) reported
@MetaNewsroom @WhatsApp Lol whatsapp still a thing? I thought everyone quit and went to Signal after you tried to push some dumb new privacy policy (the opposite of private) down everyone's throat. What's next...a new algorithm that shows you the chat messages it thinks you want to see?
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Jen
(@I_am_jenna_m) reported
@CNN @WhatsApp can you please fix the video and picture quality for stories!? I shoot in 4k and it comes out looking like I took the photo with a toy phone.
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AjAy
(@drajayot) reported
@WhatsApp i would like to suggest that if WhatsApp would have scanner service then it would be great features as to send the pic or doc in scan format immediately instead of scanning in other app and then share through WhatsApp. Thanks and appreciate if u can implement.
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A.A.A.
(@aroatsaasma) reported
@MetaNewsroom @WhatsApp 2/3 And it really went "sideways". Gulags and more than 100 million people suffered greatly, unnecessarily. Stories from the Gulag should eventually be written down. You in the wester world do not understand these things very much.
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matt
(@mptMatt) reported
@WhatsApp you need more confidence. why would you add in this terrible feature that kicks me off my calls when i get another call. be confident that phone calls on you are just as important.
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tunmise_____ ❤️🦋💖
(@alexishawty) reported
@WhatsApp Pictures quality should remain the same. I always turn my pictures to pdf because I want to share my pictures on WhatsApp. I can’t help on status
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