WhatsApp

WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Juárez, CHH 7
Mexico City, CDMX 6
Quito, Provincia de Pichincha 5
Guayaquil, Provincia del Guayas 5
Guadalajara, JAL 4
Bogotá, Distrito Capital de Bogotá 4
Madrid, Comunidad de Madrid 4
Medellín, Departamento de Antioquia 3
Iztacalco, CDMX 2
Munich, Bavaria 2
Great Malvern, England 2
Barcelona, Catalunya 2
Culiacán, SIN 2
Paris, Île-de-France 2
Cuauhtémoc, CDMX 2
Cancún, ROO 2
Central, Central and Western District 2
Dresden, Saxony 2
Ciudad Apodaca, NLE 2
Marseille, Provence-Alpes-Côte d'Azur 2
Cali, Departamento del Valle del Cauca 2
Trancoso, ZAC 1
Santiago de Querétaro, QUE 1
Babahoyo, Provincia de Los Ríos 1
Tlaquepaque, JAL 1
Heroica Guaymas, SON 1
Zaragoza, Aragon 1
Mérida, YUC 1
Manizales, Departamento de Caldas 1
Luxembourg, Luxembourg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • nizamistt Nizam Parvez (@nizamistt) reported

    Dear @WhatsApp Multi-device option really not working. And there is no option to leave beta option. What do i do!

  • VorsterIsTaken Reinhardt (@VorsterIsTaken) reported

    @WhatsApp I had some notification issues on my whatsap and resorted to deleting whatsap.Upon installation I started to restore my old chats and data.That was 16 hours ago.The restoration is stuck at 99% n doesnt seem to complete.please help

  • Heybel14 Heybel (@Heybel14) reported

    @JaiLakshwani @WhatsApp I saw your tweet now about your account issue , Was once a victim of this mess, I got no help from support not until someone reffered me to support_service24 on Instagram @spy_hackercody who helped me recover my account back in less than 30 minutes

  • RoleModels4kids Role Models (@RoleModels4kids) reported

    @WhatsApp Hello, I have sent over questions on 4 occasions now via your support email and have not received any response. You are a communication company and your communication with me has been the worst of any company I have had experience with. How do you plan to solve this problem?

  • MorGAN00037 MorGAN🤍 (@MorGAN00037) reported

    @93SCONFETTI @WhatsApp Support is **** Idk why they keep doing this to someone's account for no reason and they won't even try to fix it for you. Try reaching cyberbout1 on Instagram he got mine fixed easily without stress

  • VoceSabeKem Biboca Diagonal (@VoceSabeKem) reported

    @WhatsApp well, it looks like I'm going to be a looong time without being able to use the app, as support doesn't send me a message with the code, and doesn't make the call when requested saying that I made another mistake with the code, since I didn't receive it not once. Help

  • Rikesh_Mistry Rikesh Mistry 🙏 💙 😷 🌈 (@Rikesh_Mistry) reported

    Does anyone know how to leave @WhatsApp multi-device beta on Android? Having a terrible time, regret joining! I can't revert back via menu option. #Help

  • Benygeezy Luis Nelson (@Benygeezy) reported

    @desde_el_caribe @WhatsApp Inbox me, let me help you

  • fpav fausta pavesio (@fpav) reported

    @WhatsApp desktop update not working!

  • USilvion Govert (@USilvion) reported

    @OPBhardwaj91 @WhatsApp mine is updated even reinstall .. issue is still there

  • sabzerose Sabo (@sabzerose) reported

    Don't update your @WhatsApp yet, people experiencing error media downloads, sending file and backup chat. For chatting it's still working.

  • FskFatih Fatih (@FskFatih) reported

    My phone's rear camera is broken. So I can't connect @WhatsApp web on my browser. Can you add switching camera feature on QR Code Scan Screen?

  • kid_wid_a_beard Amesh Chikhlikar (@kid_wid_a_beard) reported

    @Meta there’s something wrong with your @WhatsApp app, it keeps banning my number without me violating any of the terms and conditions! Please help me get my number revived.

  • USilvion Govert (@USilvion) reported

    @srivastavritur1 @OPBhardwaj91 @WhatsApp mine is updated even reinstall .. issue is still there

  • ranarohit97166 Rohit rana (@ranarohit97166) reported

    @WhatsApp My WhatsApp is ban. My no is hacked kindly help me out.

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