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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
El Carmen, JY 1
Cancún, ROO 2
Houston, TX 1
Guayaquil, Guayas 15
Ji Paraná, RO 1
Quezon City, Metro Manila 1
Guadalajara, JAL 4
Zapopan, JAL 2
Oviedo, Asturias 6
Lomas de Zamora, BA 1
Monterrey, NLE 1
Dallas, TX 2
Township of Evan, KS 6
Latacunga, Cotopaxi 2
Paris, Île-de-France 23
Ciudad Apodaca, NLE 2
Oranjestad, Aruba 1
Barcelona, Catalonia 3
Poza Rica de Hidalgo, VER 1
Annecy, Auvergne-Rhône-Alpes 1
Comuna 1, CABA 2
Ananindeua, PA 1
Bogotá, Bogota D.C. 4
Mexico City, CDMX 4
Mérida, YUC 4
Thiruvananthapuram, KL 1
Azcapotzalco, CDMX 1
Gloucester, England 1
Abidjan, Abidjan 3
Colombes, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @WhatsApp When I registered, it said my number was invalid, but I have a physical card, not a virtual number. It took me ten days to communicate with you. Is your customer service just for show? What's the point of having customer service if they don't handle the problem?

  • TheRealTeza_11
    Teza (@TheRealTeza_11) reported

    @WhatsApp I need help with the WhatsApp’s API get a message that my messages can’t send anymore when they have worked for years.

  • AdoAlmustapha
    DR_MUSTY (@AdoAlmustapha) reported

    Resole as soon as possible or I will keep on po this any where @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "

  • LukeMorgan94501
    Luke Morgan (@LukeMorgan94501) reported

    @hamraz071 @WhatsApp I was struggling with the same issues but I was told to file a report to @webfixxer here on X and it was rectified few days ago

  • CamilaJone1747
    Camila Jones (@CamilaJone1747) reported

    @kdeep06 @WhatsApp My account was reinstated with the help of @webfixxer here on twitter X.

  • _raz_rahul
    🔥raz rahul🔥 (@_raz_rahul) reported

    🚨 WhatsApp Web flaw: Lock a chat named "Rahul" & set secret code as "rahul". Now search "Rahul" — 🔓 chat opens with no auth. I’m a developer — this looks like a logic flaw. Happy to share steps with @WhatsApp to help fix. #PrivacyBug #WhatsAppWeb #CyberSecurity

  • d_okorax
    Divine Okorafor (@d_okorax) reported

    @WhatsApp @Meta fix the WhatsApp business status bug/glitch

  • Raj_ksr1
    Rajkishor Chaudhary (@Raj_ksr1) reported

    @WhatsApp @wa_status Hate the WhatsApp Status feature. Used to block it by denying contact access, but seems broken on iOS now. WhatsApp, before you meet Facebook’s fate, please give us an option to disable Status completely. Thanks!

  • Onitsha_son
    Nwa_oni (@Onitsha_son) reported

    @WhatsApp This is very annoying and unacceptable. Do I have to get another number just to be on WhatsApp? This is affecting my work. Please fix this

  • ANosh33456
    Anwer Nosh (@ANosh33456) reported

    @WhatsApp Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346

  • MbreOfGad_
    Victoria Play (@MbreOfGad_) reported

    Please who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽

  • mrwhoseyourdadi
    Bahd Mp 🙄🇺🇸 (@mrwhoseyourdadi) reported

    @Hassan_yahya_1 @WhatsApp This same thing just happened to me. Did you find a way to login ?

  • Marshalll_lawi
    Marshalll lawi (@Marshalll_lawi) reported

    @WhatsApp Why should a ban last for 2 months surly....solve this issues of banned 🚫 accounts and they should last for only 1 week ...not 2 months surly change your systems

  • bhavyaxoxo
    Bhavya (@bhavyaxoxo) reported

    @WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕

  • LHORDMHONEY01
    LHORD MHONEY (@LHORDMHONEY01) reported

    @WhatsApp @MercedesAMGF1 @CoventGardenLDN My WhatsApp is not working I don’t know why

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