WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oviedo, Asturias | 1 |
| Igualada, Catalonia | 1 |
| Ciudad Jardín, MEX | 1 |
| City of London, England | 2 |
| Cartagena, Murcia | 1 |
| Hounslow, England | 1 |
| Oak Park, IL | 1 |
| Guadalajara, JAL | 3 |
| Guadalupe, NLE | 1 |
| Mexico City, CDMX | 6 |
| Asunción, Asunción | 1 |
| Church Hill, TN | 1 |
| Guayaquil, Guayas | 5 |
| Wandsworth, England | 2 |
| Lleida, Catalonia | 1 |
| Tegucigalpa, Francisco Morazán | 1 |
| Heredia, Heredia | 1 |
| Lüdenscheid, NRW | 1 |
| Havana, Havana | 4 |
| Gijón, Asturias | 1 |
| La Concordia, Pichincha | 1 |
| Lima, Lima | 1 |
| Trancoso, ZAC | 1 |
| Santiago de Querétaro, QUE | 1 |
| Babahoyo, Los Ríos | 1 |
| Tlaquepaque, JAL | 1 |
| Heroica Guaymas, SON | 1 |
| Zaragoza, Aragon | 1 |
| Mérida, YUC | 1 |
| Manizales, Caldas | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Akash bhat (@akaashbhat) reported@WhatsApp When we click on New chat and mistakenly select wrong contact and click back it will go to main chats tab instead of same new chat screen to select the other contact . This is the biggest issue .
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WhatsApp Rubbish (@esim8888) reported@finkd @WhatsApp WhatsApp in 2025: Can’t register. Can’t verify. Can’t get help. It's not a messaging app anymore — it's a dead app store icon. If Meta won’t fix it, they should bury it.
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Paul Howell (@PaulHowell63570) reported@bdalwhab53117 @WhatsApp It's quite disappointing about how they don't care about their customers obviously why not hit up @webfixxer here on X he was the one who helped me when I had same issue
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𝗘𝗺𝗲𝗸𝗮 (@its_nnaemeka) reported@Meta and @WhatsApp, what is there no meta AI, and the music feature for WhatsApp business? The music feature is quite alright there but it's inefficient as that of the regular WhatsApp app. Please fix up. We too deserve to use those features.
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ᴹᴵˢˢ𝒫𝐻𝒜𝒯A⃒s⃒s⃒ (@Varnersah__) reported@WhatsApp I can’t login to my account do something!!!!!!
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Atulpandey (@atulp721) reported@WhatsApp I am unable to login to my account please help me .
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香港 (@esim8888) reported@WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.
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sapta007 (@PLUSULTRAGAMIN1) reported@Shivi_09 @WhatsApp Did your issue got resolved?
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Kishan (@jan_jan_ki_baat) reported@WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.
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Proud Indian (@DurFitteyMuh) reported@WhatsApp my access to my own critical data and essential communications was erroneously banned without any prior information/warning ever in the middle of a medical emergency, request immediate contact with a human team for issue redressal. Been several hours stuck with chatbot.
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Successful (@Drealsuccessfu1) reported@anita_hacks @mjd20335731 @WhatsApp Pls can you help me unbann my account +2348149372174
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muhammadimbron (@muhammadimbron7) reported@WhatsApp Pls help i can't using my whatsapp, the status is spam,
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Nicole Joyce (@QuettaBol) reported@ginsengbomb @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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Majed Al-Jubaili (@mjd20335731) reported@SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.
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香港 (@esim8888) reported@WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.
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