WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Pichincha | 4 |
| Fontenay-aux-Roses, Île-de-France | 1 |
| Bogotá, Bogota D.C. | 5 |
| Lünen, NRW | 1 |
| Dortmund, NRW | 1 |
| Frankfurt am Main, Hesse | 1 |
| Barcelona, Catalonia | 2 |
| Hannover, Lower Saxony | 1 |
| Guadalajara, JAL | 4 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Igualada, Catalonia | 2 |
| Oviedo, Asturias | 1 |
| Ciudad Jardín, MEX | 1 |
| City of London, England | 2 |
| Cartagena, Murcia | 1 |
| Hounslow, England | 1 |
| Oak Park, IL | 1 |
| Guadalupe, NLE | 1 |
| Mexico City, CDMX | 6 |
| Asunción, Asunción | 1 |
| Church Hill, TN | 1 |
| Guayaquil, Guayas | 5 |
| Wandsworth, England | 2 |
| Lleida, Catalonia | 1 |
| Tegucigalpa, Francisco Morazán | 1 |
| Heredia, Heredia | 1 |
| Lüdenscheid, NRW | 1 |
| Havana, Havana | 4 |
| Gijón, Asturias | 1 |
| La Concordia, Pichincha | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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GiSR (@GiSR_Platform) reported@WhatsApp Would you help on my issue that has been more than 2 weeks now without any human response
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Pili G. 2.0🇪🇸 (@PilarGa96981901) reported@WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.
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Praveen Ojha (@ojhapraveens) reportedIf any one is running the co. on a so big level and not dielavry the service to end user or customer. So it’s a pathetic service. I am sending mail for issue and did not get any reply. For last 3 days I am suffering. @WhatsApp @Meta
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Tired Mummyyy (@Tiredmummyy) reported@WhatsApp please can you help i asked for a code and a mobile number rang automatic message asked me to press 9 and i did and gave me a code and it worked. Them googled and now scared its a scam. Help please
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Tom burcher (@TomBurcher27027) reported@xims___ @WhatsApp Message @webfixxer here on X about it, they helped me with the same problem some while ago
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Umar Haruna (@omer_mlf) reported@WhatsApp Hi i have a complaint you removed me channel feature in my whatsApp please solved me this problem
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Lipton Pherka (@Liptonferka) reported@Stonezzy3 @WhatsApp You can dm, so that i show you how to fix it
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WAZZY (@WAZZY244) reported@WhatsApp Hi pls my WhatsApp was banned few hours ago and i didnt go against the community rules Kindly help with it
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Be a helping Hand (@pintumaurya88) reported@WhatsApp @wa_status Dear Team Your app is very good but I saw one issue, whenver we try to forward(share) any message or photo from another group to broadcast created group not showing such option. I request in your next update plz do this and we can share in broadcast. 🙏💐
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@Elizabeth (@ElizabethTom127) reported@MateusF72023138 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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Ogbeni Olaguro Qudus (@Quduma2all) reported@Mazitundeeednu @WhatsApp my number has been giving me issue trying to login back after I got back a new phone. I couldn’t login back again. It will only be showing blank if I try to login. Kindly DM so I can know what to do
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MSM (@Oldtimes_camp) reported@_MAliSyed @WhatsApp Hi Muhammad, I just had same issue, was your issue resolved?
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Mighty pixels (@PixelsMighty) reported@WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now
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q.u.e.e.n 💢💢 (@OkonkwoAdaobiM1) reported@WhatsApp Like it's just very tiring at some point fix Ur app 😡 and stop disturbing with new updates while the app is rubbish
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fulanix (@modibbofulani) reported@WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. This is my affected WhatsApp number +2347087037072. Can you please help me with this issue and guide me how to resolve it.?
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