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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tijuana, BCN 2
Massy, Île-de-France 1
Guayaquil, Guayas 13
Algiers, Algiers 4
Cuernavaca, MOR 1
Guadalajara, JAL 2
Ciudad Obregón, SON 1
Rombas, ACAL 1
Aracaju, SE 1
Kongossou-Koidiokro, Vallée du Bandama 2
Soissons, Hauts-de-France 1
Rouans, Pays de la Loire 1
Lyon, Auvergne-Rhône-Alpes 1
Manta, Manabí 2
Isola Maggiore, Umbria 1
Soacha, Cundinamarca 1
Arnage, Pays de la Loire 1
San Luis Potosí, SLP 5
Liège, Wallonia 1
Comuna 1, CABA 1
Ontario, CA 1
Ouagadougou, Centre 2
Township of Evan, KS 4
Guadalupe, NLE 1
Biars-sur-Cère, Occitanie 1
Paris, Île-de-France 24
Zaragoza, Aragon 1
Chartres, Centre 1
Montpellier, Occitanie 1
Port-au-Prince, Ouest 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • _furnx
    Furnace  (@_furnx) reported

    @WhatsApp Fix your app and stop asking silly questions

  • esim8888
    香港 (@esim8888) reported

    @Ayodeji624 @WhatsApp Change the chat tool and abandon this company. I have been angry all day. The customer service is just a decoration and will be replaced by other software sooner or later.

  • Tejas1616
    Tejas Kulkarni (@Tejas1616) reported

    @WhatsApp how to fix dear teams this account can no longer use whats app problem solve

  • AbhishekKasana0
    Abhishek Kasana (@AbhishekKasana0) reported

    @WhatsApp My account (+91 7627074877) was hacked and I’ve lost access. Please review, remove any spam activity, and help me restore my account. I’m the rightful owner. Urgent support needed. @WhatsApp #WhatsAppSupport

  • _raz_rahul
    🔥raz rahul🔥 (@_raz_rahul) reported

    🚨 WhatsApp Web flaw: Lock a chat named "Rahul" & set secret code as "rahul". Now search "Rahul" — 🔓 chat opens with no auth. I’m a developer — this looks like a logic flaw. Happy to share steps with @WhatsApp to help fix. #PrivacyBug #WhatsAppWeb #CyberSecurity

  • absingh1429
    Abhisheksingh❤ (@absingh1429) reported

    My WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code + number] I request a review and reactivation. This account is important for my communication. 🙏 #WhatsAppBan

  • anandvirus
    virus (@anandvirus) reported

    @WhatsApp When I try to add my second number to my main WhatsApp, it gives me an error saying "Download the official WhatsApp." However, my primary number is already working perfectly fine on the same app. This error only appears when adding the second number. Why is this happening??

  • ARPIT4150
    Arpit (@ARPIT4150) reported

    @WABetaInfo @WhatsApp latest beta android update 2.25.18.16 has bug,after updating,chat themes disappeared. Please fix and release another update.

  • pintumaurya88
    Be a helping Hand (@pintumaurya88) reported

    @WhatsApp @wa_status Dear Team Your app is very good but I saw one issue, whenver we try to forward(share) any message or photo from another group to broadcast created group not showing such option. I request in your next update plz do this and we can share in broadcast. 🙏💐

  • JeniKeegan
    Jennifer Keegan (@JeniKeegan) reported

    @WhatsApp can someone help if my account has been hacked

  • 9546999999a
    sami ali (@9546999999a) reported

    @WhatsApp please help, my whatsapp account got locked after 8 years of using it, I use it run my entrie business contacts. Ive had it for 8 years with no issues. Please unlock my account my phone number is 954-699-9999. @WhatsApp

  • ANosh33456
    Anwer Nosh (@ANosh33456) reported

    @WhatsApp Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346

  • jan_jan_ki_baat
    Kishan (@jan_jan_ki_baat) reported

    @WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.

  • Norawoodson1255
    Nora Wood (@Norawoodson1255) reported

    @Narendra3105198 @WhatsApp WhatsApp banned my number for no reason. I don’t spam, I don’t violate rules and still, they shut me down. Support was useless. @Drezfixx here on Twitter handled it like a pro and got it unbanned. 10/10 recommend.

  • real22april
    RealApril (@real22april) reported

    @sanaee_hi @WhatsApp I also have the same problem, I hope they restore our account soon.

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