WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Rio Verde, Tungurahua | 1 |
| Tunis, Tūnis | 4 |
| Johannesburg, Gauteng | 1 |
| Algiers, Algiers | 1 |
| Pachuca de Soto, HID | 1 |
| Göteborg, Västra Götaland | 1 |
| Zapopan, JAL | 4 |
| Oviedo, Asturias | 7 |
| Tegucigalpa, Francisco Morazán | 1 |
| Miguel Hidalgo, CDMX | 1 |
| North Bend, WA | 1 |
| Ariana, Ariana | 1 |
| Paris, Île-de-France | 11 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 1 |
| Ciudad Jardín, MEX | 9 |
| Guayaquil, Guayas | 4 |
| Plouzané, Brittany | 1 |
| Calpulalpan, TLA | 1 |
| Leeds, England | 1 |
| Ecatepec de Morelos, MEX | 2 |
| Karlsruhe, Baden-Württemberg | 1 |
| Huelva, Andalusia | 1 |
| Abidjan, Abidjan | 2 |
| Piura, Piura | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 2 |
| Cuauhtémoc, CDMX | 1 |
| San Fernando de Henares, Madrid | 1 |
| Quito, Pichincha | 9 |
| São Paulo, SP | 2 |
| Township of Evan, KS | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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prafull pitale (@prafullpitale) reported@WhatsApp My number is banned by mistake. I have tried to escalate the matter in all possible way but no response. Please remove ban on priority. This number is bread and butter for my small business. @GoI_MeitY Please help me here. No is +919167384834
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محمد الشبيلي (@M_Shobaily) reportedWhy voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least at needle level @AppleSupport @WhatsApp #apple #whatsapp
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Bhavya (@bhavyaxoxo) reported@WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕
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Abhishek Kasana (@AbhishekKasana0) reported@WhatsApp My account (+91 7627074877) was hacked and I’ve lost access. Please review, remove any spam activity, and help me restore my account. I’m the rightful owner. Urgent support needed. @WhatsApp #WhatsAppSupport
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Jesse (@shasky16) reported@WhatsApp @wa_status @WhatsApp fix your statuses 1. Change the priority or at least make it optional so we can decide in order of view 2. Fix the fact that I have to click on status and end up in someone’s status. It’s very annoying!!!!
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q.u.e.e.n 💢💢 (@OkonkwoAdaobiM1) reported@WhatsApp I don't know what you guys are doing anymore if you people can't handle the app anymore sell it out or shut it down why would you just log someone out for no reason
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@Elizabeth (@ElizabethTom127) reported@mathslover9 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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Naresh Motwani (@naresham) reported@WhatsApp 3 of my most important are always pinned. Now as and when there are certain other chats that may be important for some days, and need pinning. Why should there be any problem for the system in allowing to pin not 3 but 10 chats 🤔
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Proud Indian (@DurFitteyMuh) reported@WhatsApp my access to my own critical data and essential communications was erroneously banned without any prior information/warning ever in the middle of a medical emergency, request immediate contact with a human team for issue redressal. Been several hours stuck with chatbot.
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rajesh kanoi - I am Chinmoy...arrest me Yunus (@SwaskoshShuddhi) reported@OversightBoard @WhatsApp @Meta oversight board Dear Meta Oversight Board... My whatsapp account number 7003092539 got flagged and withheld for no understandable reason. I contact people responsibly It's distressing to get banned or flagged for minor mistakes Help!
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Proud Indian (@DurFitteyMuh) reportedUnder my right to access essential medical and personal data, I request this issue be escalated to a human support specialist. Blocking this account is interfering with emergency medical care. @nch1915 @WhatsApp @jagograhakjago
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Abhisheksingh❤ (@absingh1429) reportedMy WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code + number] I request a review and reactivation. This account is important for my communication. 🙏 #WhatsAppBan
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香港 (@esim8888) reported@WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.
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Umar Haruna (@omer_mlf) reported@WhatsApp Hi i have a complaint you removed me channel feature in my whatsApp please solved me this problem
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¶iyas Fouzdar (@Fouzdar_piyas) reported@WhatsApp please help me to unblock....yet no reply or anything from you. i am having problem to connect my family.
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