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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 21
Barcelona, Catalonia 4
Tepic, NAY 1
Oviedo, Asturias 8
Ambato, Tungurahua 1
Damelevières, ACAL 1
Morelia, MIC 2
Tultitlán de Mariano Escobedo, MEX 1
Overland Park, KS 1
Paris, Île-de-France 17
Cuauhtémoc, CDMX 2
Quito, Pichincha 7
Orizaba, VER 2
Chihuahua, CHH 1
Bamako, Bamako 1
El Carmen, JY 1
Cancún, ROO 2
Houston, TX 1
Ji Paraná, RO 1
Quezon City, Metro Manila 1
Guadalajara, JAL 4
Zapopan, JAL 2
Lomas de Zamora, BA 1
Monterrey, NLE 1
Dallas, TX 2
Township of Evan, KS 4
Latacunga, Cotopaxi 2
Ciudad Apodaca, NLE 2
Oranjestad, Aruba 1
Poza Rica de Hidalgo, VER 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • TomBurcher27027
    Tom burcher (@TomBurcher27027) reported

    @gunasekhar_vt @WhatsApp I had similar problems @webfixxer on twitter X resolved mine! Reach out for assistance

  • jan_jan_ki_baat
    Kishan (@jan_jan_ki_baat) reported

    @WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.

  • ishaqsanaullah9
    Sanaullah Gh (@ishaqsanaullah9) reported

    @WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.

  • _raz_rahul
    🔥raz rahul🔥 (@_raz_rahul) reported

    🚨 WhatsApp Web flaw: Lock a chat named "Rahul" & set secret code as "rahul". Now search "Rahul" — 🔓 chat opens with no auth. I’m a developer — this looks like a logic flaw. Happy to share steps with @WhatsApp to help fix. #PrivacyBug #WhatsAppWeb #CyberSecurity

  • ElvisNnawuihe
    Dove Cameron (@ElvisNnawuihe) reported

    @WhatsApp pls unlock my account whats the problem. +2347070266792

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.

  • Fouzdar_piyas
    ¶iyas Fouzdar (@Fouzdar_piyas) reported

    @WhatsApp please help me to unblock....yet no reply or anything from you. i am having problem to connect my family.

  • disha31_panda
    Disha Panda (@disha31_panda) reported

    @nibirhhazarika @WhatsApp @Meta Has the issue been resolved?

  • edimu256
    ED❕〽️U (@edimu256) reported

    @WhatsApp But whatsapp update has been crashing kindly support fix it.

  • TurkiyaRahul
    RAHUL TURKIYA (@TurkiyaRahul) reported

    @WhatsApp I'm using WhatsApp Business on iPhone. But no Hindi songs in status music & no payment option. Regular WhatsApp has both. Business users need these more. Please fix this. 🙏 #WhatsAppBusiness #iPhoneUser

  • AdoAlmustapha
    DR_MUSTY (@AdoAlmustapha) reported

    @whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "

  • prafullpitale
    prafull pitale (@prafullpitale) reported

    @WhatsApp My number is banned by mistake. I have tried to escalate the matter in all possible way but no response. Please remove ban on priority. This number is bread and butter for my small business. @GoI_MeitY Please help me here. No is +919167384834

  • mathslover9
    mathslover (@mathslover9) reported

    @WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number

  • ChukwudumOnyed1
    Chukwudum Onyedika (@ChukwudumOnyed1) reported

    @WhatsApp I received a message that my WhatsApp Business account was banned after a review. I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737

  • alifarewsabe700
    مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported

    @WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).

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