WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Plouzané, Brittany | 1 |
| Calpulalpan, TLA | 1 |
| Leeds, England | 1 |
| Paris, Île-de-France | 10 |
| Ecatepec de Morelos, MEX | 2 |
| Karlsruhe, Baden-Württemberg | 1 |
| Ciudad Jardín, MEX | 8 |
| Huelva, Andalusia | 1 |
| Abidjan, Abidjan | 2 |
| Oviedo, Asturias | 6 |
| Piura, Piura | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 2 |
| Cuauhtémoc, CDMX | 1 |
| San Fernando de Henares, Madrid | 1 |
| Quito, Pichincha | 9 |
| São Paulo, SP | 2 |
| Township of Evan, KS | 2 |
| Ilkeston, England | 1 |
| A Estrada, Galicia | 1 |
| Fortín de las Flores, VER | 1 |
| Bedford, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| León de los Aldama, GUA | 1 |
| Nouakchott, Mauritania | 1 |
| Bourg-en-Bresse, Auvergne-Rhône-Alpes | 1 |
| Santander, Cantabria | 1 |
| Monterrey, NLE | 2 |
| Dakar, Dakar | 1 |
| Zapopan, JAL | 3 |
| Babahoyo, Los Ríos | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Donald Paul (@PaulDonald380) reported@ivankayima606 @WhatsApp Just send @Borristech a direct message, they will help.
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Pili G. 2.0🇪🇸 (@PilarGa96981901) reported@WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.
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الشريان (@AS7SHR) reported@WhatsApp I need to solve a problem in WhatsApp
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Ogbeni Olaguro Qudus (@Quduma2all) reported@Mazitundeeednu @WhatsApp my number has been giving me issue trying to login back after I got back a new phone. I couldn’t login back again. It will only be showing blank if I try to login. Kindly DM so I can know what to do
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Bhavya (@bhavyaxoxo) reported@WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕
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Twitch 990 (@frazert999) reported@WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!
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Donald Paul (@PaulDonald380) reported@gunasekhar_vt @WhatsApp Just send @Borristech a direct message, they will help.
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BASH NE (@itz_bashir_ne) reported@WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me
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Dove Cameron (@ElvisNnawuihe) reported@WhatsApp pls unlock my account whats the problem. +2347070266792
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prafull pitale (@prafullpitale) reported@WhatsApp My number is banned by mistake. I have tried to escalate the matter in all possible way but no response. Please remove ban on priority. This number is bread and butter for my small business. @GoI_MeitY Please help me here. No is +919167384834
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Teza (@TheRealTeza_11) reported@WhatsApp I need help with the WhatsApp’s API get a message that my messages can’t send anymore when they have worked for years.
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VIKRANT (@VasudevSeth) reported@WhatsApp Help Help Help Please don't torture a senior retired person from India
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sapta007 (@PLUSULTRAGAMIN1) reported@Shivi_09 @WhatsApp The same issue happened to me
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WhatsApp Rubbish (@esim8888) reported@facebook @finkd @WhatsApp The garbage company will go bankrupt sooner or later. The database is not updated, which seriously affects users. The worst company in history, claiming to be the world's number one in downloads? The service is also the first, but it is the last.
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muhammadimbron (@muhammadimbron7) reported@WhatsApp Pls help i can't using my whatsapp, the status is spam,
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