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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Pichincha 4
Fontenay-aux-Roses, Île-de-France 1
Bogotá, Bogota D.C. 5
Lünen, NRW 1
Dortmund, NRW 1
Frankfurt am Main, Hesse 1
Barcelona, Catalonia 2
Hannover, Lower Saxony 1
Guadalajara, JAL 3
Nice, Provence-Alpes-Côte d'Azur 1
Igualada, Catalonia 2
Oviedo, Asturias 1
Ciudad Jardín, MEX 1
City of London, England 2
Cartagena, Murcia 1
Hounslow, England 1
Oak Park, IL 1
Guadalupe, NLE 1
Mexico City, CDMX 6
Asunción, Asunción 1
Church Hill, TN 1
Guayaquil, Guayas 5
Wandsworth, England 2
Lleida, Catalonia 1
Tegucigalpa, Francisco Morazán 1
Heredia, Heredia 1
Lüdenscheid, NRW 1
Havana, Havana 4
Gijón, Asturias 1
La Concordia, Pichincha 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • KhaidFahd31699
    Khaid Fahd (@KhaidFahd31699) reported

    @ADENFRD @WhatsApp I have same issue too but I got help from @gramfixx23 here on twitter dm him for help he will surely help you get your account fixed back

  • AgostinhoR54225
    Agfox (@AgostinhoR54225) reported

    @WhatsApp Dear WhatsApp team, I hereby request a review of the ban applied to my number +258 84 011 7354. I use this account mainly for professional and customer service purposes, because I am a small entrepreneur in the area of financial services. I have always been careful to respect the terms of use of the platform. However, I recently received a notification stating that my account was banned, without a clear explanation of the violation committed. I would like to ask you to reevaluate this decision, or at least tell me exactly what the alleged infraction was, so that I can correct any mistake made. Thank you for your attention and I am willing to collaborate with any necessary adjustments to continue using the platform responsibly. Sincerely,

  • ChukwudumOnyed1
    Chukwudum Onyedika (@ChukwudumOnyed1) reported

    @WhatsApp I received a message that my WhatsApp Business account was banned after a review. I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737

  • jabezivanj
    Jabez Ivan Joshiraj (@jabezivanj) reported

    @WhatsApp @Meta @AIatMeta please help on reactivating my WhatsApp, can you please contact me as I am trying to reach you guys?

  • allinonevana2
    VANA | Energy Labs asterai.xyz (@allinonevana2) reported

    @WhatsApp I was texting today, replying some leads on my WhatsApp and I got the notice that my WhatsApp account is banned and can no longer use WhatsApp. Address this issue and help me continue using your app for my business. Thank you Meta. my number: +2349138132422

  • frazert999
    Twitch 990 (@frazert999) reported

    @WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!

  • MbreOfGad_
    Victoria Play (@MbreOfGad_) reported

    Please who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽

  • edimu256
    ED❕〽️U (@edimu256) reported

    @WhatsApp But whatsapp update has been crashing kindly support fix it.

  • AbhishekKasana0
    Abhishek Kasana (@AbhishekKasana0) reported

    @WhatsApp My account (+91 7627074877) was hacked and I’ve lost access. Please review, remove any spam activity, and help me restore my account. I’m the rightful owner. Urgent support needed. @WhatsApp #WhatsAppSupport

  • absingh1429
    Abhisheksingh❤ (@absingh1429) reported

    My WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code +919569435879 number] I request a review and reactivation. This account is important for my communication. 🙏

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    I’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915

  • bhavyaxoxo
    Bhavya (@bhavyaxoxo) reported

    @WhatsApp your customer support is so bad.. I contacted them through chat regarding an issue but nobody solved it.. 😕

  • jabezivanj
    Jabez Ivan Joshiraj (@jabezivanj) reported

    @WhatsApp I am trying to get a hold of support? Can anyone help for a WhatsApp business paying customer?

  • Ravikum17617042
    Ravi kumar (@Ravikum17617042) reported

    Why this no 7317329200 is not working in what's app @WhatsApp @WhatsApp

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    Under my right to access essential medical and personal data, I request this issue be escalated to a human support specialist. Blocking this account is interfering with emergency medical care. @nch1915 @WhatsApp @jagograhakjago

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