WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Rincón de la Victoria, Andalusia | 1 |
| Saint-Just-Saint-Rambert, Auvergne-Rhône-Alpes | 1 |
| Cuautitlán Izcalli, MEX | 2 |
| San José, San José | 2 |
| Stockholm, Stockholm | 1 |
| Oviedo, Asturias | 8 |
| Épinal, ACAL | 1 |
| Puebla, PUE | 3 |
| Brussels, Brussels Capital | 1 |
| Ciudad Jardín, MEX | 7 |
| Lomé, Maritime | 2 |
| Paris, Île-de-France | 23 |
| La Bazoge, Pays de la Loire | 1 |
| Tegucigalpa, Francisco Morazán | 2 |
| Montierchaume, Centre | 1 |
| Aubenas, Auvergne-Rhône-Alpes | 2 |
| Saint-Dié-des-Vosges, ACAL | 2 |
| Fatima, San Pedro | 1 |
| Combs-la-Ville, Île-de-France | 2 |
| Malimbo, Centre | 1 |
| Givors, Auvergne-Rhône-Alpes | 1 |
| Guayaquil, Guayas | 11 |
| Souk Lahad, Qibilī | 1 |
| Andernos-les-Bains, Nouvelle-Aquitaine | 1 |
| Surco, Lima region | 1 |
| Reynosa, TAM | 2 |
| El Progreso, Yoro | 1 |
| Suresnes, Île-de-France | 1 |
| N'Djamena, Chari-Baguirmi | 1 |
| Sousse, Sūsah | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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WALEXHIMO (@OG_XHIMO) reported@WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?
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Akash bhat (@akaashbhat) reported@WhatsApp When we click on New chat and mistakenly select wrong contact and click back it will go to main chats tab instead of same new chat screen to select the other contact . This is the biggest issue .
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محمد الشبيلي (@M_Shobaily) reportedWhy voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least at needle level @AppleSupport @WhatsApp #apple #whatsapp
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Paul Howell (@PaulHowell63570) reported@bdalwhab53117 @WhatsApp It's quite disappointing about how they don't care about their customers obviously why not hit up @webfixxer here on X he was the one who helped me when I had same issue
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مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported@WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).
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VIKRANT (@VasudevSeth) reported@WhatsApp Help Help Help Please don't torture a senior retired person from India
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mathslover (@mathslover9) reported@WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number
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Twitch 990 (@frazert999) reported@WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!
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Ogbeni Olaguro Qudus (@Quduma2all) reported@Mazitundeeednu @WhatsApp my number has been giving me issue trying to login back after I got back a new phone. I couldn’t login back again. It will only be showing blank if I try to login. Kindly DM so I can know what to do
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NIKUL GFX (@NGGFXOFFICIAL) reported@WhatsApp Hello, I’m Deep. My WhatsApp Business account has been banned. The reason mentioned is using broadcast for business marketing. I rely on WhatsApp for my business and didn’t intend to violate any rules. Please help me resolve this issue. 🙏
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Sandra Dan (@SandraDan353078) reported@junaidzidu @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @gramfixx23 here on twitter he helped me unban my account am sure he can also help you out
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香港 (@esim8888) reported@Ayodeji624 @WhatsApp Change the chat tool and abandon this company. I have been angry all day. The customer service is just a decoration and will be replaced by other software sooner or later.
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Abhishek Kasana (@AbhishekKasana0) reported@WhatsApp My account (+91 7627074877) was hacked and I’ve lost access. Please review, remove any spam activity, and help me restore my account. I’m the rightful owner. Urgent support needed. @WhatsApp #WhatsAppSupport
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q.u.e.e.n 💢💢 (@OkonkwoAdaobiM1) reported@WhatsApp Like it's just very tiring at some point fix Ur app 😡 and stop disturbing with new updates while the app is rubbish
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𝗘𝗺𝗲𝗸𝗮 (@its_nnaemeka) reported@Meta and @WhatsApp, what is there no meta AI, and the music feature for WhatsApp business? The music feature is quite alright there but it's inefficient as that of the regular WhatsApp app. Please fix up. We too deserve to use those features.
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