WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
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Multimedia
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Provincia de Pichincha | 44 |
| Bogotá, Distrito Capital de Bogotá | 30 |
| Guayaquil, Provincia del Guayas | 26 |
| Mexico City, CDMX | 20 |
| Medellín, Departamento de Antioquia | 14 |
| London, England | 13 |
| Guadalajara, JAL | 13 |
| Cali, Departamento del Valle del Cauca | 10 |
| Kolkata, WB | 10 |
| Madrid, Comunidad de Madrid | 10 |
| Delhi, NCT | 10 |
| Paris, Île-de-France | 10 |
| Barcelona, Catalunya | 9 |
| Mumbai, MH | 8 |
| Bengaluru, KA | 8 |
| Hyderabad, TG | 7 |
| Lakewood, OH | 6 |
| Berlin, Land Berlin | 5 |
| Celaya, GUA | 5 |
| Los Angeles, CA | 5 |
| Santiago, Región Metropolitana | 5 |
| Cochin, KL | 5 |
| Monterrey, NLE | 5 |
| Southampton, England | 5 |
| Hamburg, HH | 5 |
| Juárez, CHH | 5 |
| Morelia, MIC | 4 |
| Miami, FL | 4 |
| Lahore, Punjab Province | 4 |
| Mérida, YUC | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Zakaria
(@zakalmubarak) reported
@WhatsApp Will you please release an update to eliminate the app crashing issue on IPhones caused by the animated stickers? Thank you.
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Joheobe Iyanya
(@joheobeiyanya) reported
@WhatsApp I was banned from using watsap and all efforts to restore has pulles abortive. I sent a mail as directed but it remains unreplyed. Please help.
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it's me 🎧 🐕
(@iTsmeinsanee) reported
@WhatsApp After the policy problem, tweeting about end-to-end security seems very suspicious to me ... anyway, all that information is shared by you, do not say no
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R.A.H.Z
(@NameIsRahz) reported
@WhatsApp Since you guys already feels too big and don't take feedbacks on Playstore anymore, can you please fix your Whatsapp Status Audio-visual Sync that's been lagging for a while now? Thanks.
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Know Your Planets
(@knowyourplanets) reported
@WhatsApp my whatsapp account is banned for no reason and nobody is responding from whatsapp support.#WhatsApp #whatsappban #help
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Amit Malhotra
(@amit_micky0183) reported
@WhatsApp my Whatsapp business is not responding and crashes again and again since evening. Pls fix this bug asap #WhatsApp #WhatsAppDown #whatsappcrashes
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oscar
(@oscarrivero_) reported
@WhatsApp Ok you don’t read the messages, everybody knows that that’s not the problem. The problem is that you will introduce Ads and give our data to companies.
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Nitin 🇮🇳
(@d3c3nT) reported
@WhatsApp Whatsapp business app is hanging and getting crashed since morning. It has got to do with some recent update. Pls fix this.
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Purvanchal Se🇮🇳
(@iadityapandey_) reported
@WhatsApp my whatsapp chat is delete automatically without any action. Its happen with me 2nd time. Dear Whatsapp Fix this bug ASAP.
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ORIARO
(@sgi_oriaro) reported
@WhatsApp should make good their threat and shut down the app for those who are yet to accept their new policy. It's now a month since the lapse of their May 15 deadline. It should stop behaving like Kenya's government with Huduma Number. Empty threats.
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_Nuelsky
(@EmanuelWisnu) reported
@WhatsApp my account is blocked for no reason, I don't know the problem, please give me a solution
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Upendra Yadav
(@upendra79) reported
Is @WhatsApp down??
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LeeTieee
(@leeTechh) reported
@malise83 @WhatsApp Please dm @bishtoolz to help you get your account back.
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aka James Bond
(@FeelitWorking) reported
@AnonymousPress @ACLU If you lose or have a phone stolen, you lose the WhatsApp account associated with it. Its tied to a number, not a user name/password/allocated number. @WhatsApp still refuse to deal with this security issue were anyone can assume your identity. They can't block numbers either.
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Silvia Mora
(@SMdelaC) reported
@WhatsApp Almost a month after my account was stolen, I haven't received any answer from #Support. The permanent message "Get in touch with our support team" everytime I try to get the service back seems a joke after 20 unanswered emails. Users truly deserve better #unfairban
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