WhatsApp

WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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whatsapp-messenger Hero Image

WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Juárez, CHH 6
Madrid, Comunidad de Madrid 5
Quito, Provincia de Pichincha 5
Guadalajara, JAL 5
Cuauhtémoc, CDMX 2
Guayaquil, Provincia del Guayas 2
Cancún, ROO 2
Central, Central and Western District 2
Cardiff, Wales 2
Dresden, Saxony 2
Ciudad Apodaca, NLE 2
Morelia, MIC 2
Marseille, Provence-Alpes-Côte d'Azur 2
Cali, Departamento del Valle del Cauca 2
London, England 2
Lima, Provincia de Lima 2
Mexico City, CDMX 2
Mérida, YUC 2
San Pablo, Departamento de Bolívar 1
Posadas, MN 1
Cannes, Provence-Alpes-Côte d'Azur 1
Tapachula, CHP 1
Velbert, NRW 1
Dammam, Al Minţaqah ash Sharqīyah 1
Texcoco de Mora, MEX 1
Bogotá, Distrito Capital de Bogotá 1
Müllheim, Baden-Württemberg Region 1
Manchester, England 1
Southend-on-Sea, England 1
San Salvador, Departamento de San Salvador 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • Rachitshakya101 Rachit shakya (@Rachitshakya101) reported

    Dear whatsapp team can you please give us the option to choose who's whatsapp status i wanna see or whom not. (Same as instagram) I am really sick of watching my relatives status. I dont want to know whats going on in there lives. Please help @WhatsApp @facebook @Meta

  • KateMelis Kate Baptista (@KateMelis) reported

    @whatsapp Why does WhatsApp immediately shut the door in users’ face when they ask for clarifications? Why doesn’t WhatsApp really investigate immediately? I have reviewed the terms of service and I don’t believe I have violated or done something to receive a permanent ban.

  • Interuto12Cm InterRuto CM (@Interuto12Cm) reported

    @WhatsApp my WhatsApp has banned me for nothing kindly help me verify, +254705962449

  • madamsurveyor holy_grail (@madamsurveyor) reported

    I just need the whatsapp devs to take the Archives down there. Like Archives it is supposed to be. Please ,thank you. @WhatsApp

  • XrisFemi zennnyy (@XrisFemi) reported

    @KateMelis @WhatsApp Talk to @Liltoosi they helped me when support services wouldn’t help me🥺..

  • rohankataria Rohan Kataria (@rohankataria) reported

    @WhatsApp my dad what’s app account has been banned permanently saying it violates terms of service. No reason or details has been provided and there is no customer support number in india where we can call for further help. Mobile number is +91 9829047309.

  • mothiya_piyush Piyush Mothiya (@mothiya_piyush) reported

    @WhatsApp I bought this new number and when I registered on WhatsApp it shows that your account is banned I didn't partake in any activities that violent WhatsApp privacy policies or terms of service I request you to respond and restore my whatsapp account as soon +917828125385

  • AyuleafL Ayuleaf Life Sciences LLP (@AyuleafL) reported

    @WhatsApp I won't my old chat's please help me

  • RimpiRaniBarua1 Rimpi Rani Baruah (@RimpiRaniBarua1) reported

    @WhatsApp @whatsappbiz While trying to login whatsapp in my new device, I am getting 'Not able to connect.' Did everything suggested by Indian youtubers, but nobody is telling the case if it is happening cause of a new device login. Any help is appreciated.

  • jungleloves Jungle Loves (@jungleloves) reported

    @WhatsApp fix the bugs on that app,,,we have errands to run goddamn it!!!!

  • Sandeep62325734 Sandeep Gupta (@Sandeep62325734) reported

    @WhatsApp my WhatsApp his bain please sir help+918928233289

  • KateMelis Kate Baptista (@KateMelis) reported

    Why does @WhatsApp say that they have reason to believe the account activity has violated their Terms of Service, and they don’t explain what is the reason? Why can they not disclose the nature of the complains?

  • _surnacer_ Sumit Barik (@_surnacer_) reported

    @WhatsApp i have been trying to use my WhatsApp account from so many months but unfortunately I can't. It shoes that WhatsApp services are been prohibited and this information gets trigger through find my device. Please help me.

  • ma7_moud1992 اجزاخانجي🦅 (@ma7_moud1992) reported

    Hey @WhatsApp @Apple there is a problem with chat backup to icloud may be after the 16.2 update..Really hope you fix it soon

  • KateMelis Kate Baptista (@KateMelis) reported

    @whatsapp there is no good process that a user can follow to request to be unbanned? It seems there is a standard way to reply when a user sends a request to be unbanned: reply saying he violated the Terms of Service, and refuse to listen to any reason

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