WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ciudad Obregón, SON | 1 |
| Rombas, ACAL | 1 |
| Aracaju, SE | 1 |
| Kongossou-Koidiokro, Vallée du Bandama | 2 |
| Soissons, Hauts-de-France | 1 |
| Rouans, Pays de la Loire | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Manta, Manabí | 2 |
| Isola Maggiore, Umbria | 1 |
| Soacha, Cundinamarca | 1 |
| Arnage, Pays de la Loire | 1 |
| San Luis Potosí, SLP | 5 |
| Liège, Wallonia | 1 |
| Comuna 1, CABA | 1 |
| Ontario, CA | 1 |
| Ouagadougou, Centre | 2 |
| Township of Evan, KS | 5 |
| Guadalupe, NLE | 1 |
| Biars-sur-Cère, Occitanie | 1 |
| Paris, Île-de-France | 25 |
| Zaragoza, Aragon | 1 |
| Chartres, Centre | 1 |
| Montpellier, Occitanie | 1 |
| Port-au-Prince, Ouest | 2 |
| Le Creusot, Bourgogne-Franche-Comté | 1 |
| Mexico City, CDMX | 3 |
| Montréal, QC | 1 |
| Saint-Astier, Nouvelle-Aquitaine | 1 |
| Tláhuac, CDMX | 3 |
| Tulsa, OK | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Tom burcher (@TomBurcher27027) reported@gunasekhar_vt @WhatsApp I had similar problems @webfixxer on twitter X resolved mine! Reach out for assistance
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Camila Jones (@CamilaJone1747) reported@kdeep06 @WhatsApp My account was reinstated with the help of @webfixxer here on twitter X.
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Invincible ~ vks (@hello_vks) reported@WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.
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Camila Jones (@CamilaJone1747) reported@hamraz071 @WhatsApp Why not try @webfixxer here on twitter X they can fix issues like that.
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Victoria Play (@MbreOfGad_) reportedPlease who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽
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neetu sharma (@NeetuSharma168) reported@WhatsApp im unable to restore my backup please help
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mathslover (@mathslover9) reported@WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number
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D1g1t@l©0d3® (@edeiller) reported@WhatsApp @WhatsApp Please allow group admins to disable or delete accidental voice chats. After the first use, there’s no confirmation anymore, and it often confuses older users. This can cause real disruption. An option would really help. Thank you!
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Marshalll lawi (@Marshalll_lawi) reported@WhatsApp Those people who their accounts got banned let's gather here and create a group or have a meeting an x pace meeting about this issues of banned WhatsApp accounts
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Tom burcher (@TomBurcher27027) reported@LwandoManingii @WhatsApp Why not try @webfixxer here on twitter X they can fix issues like that.
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sami ali (@9546999999a) reported@WhatsApp please help, my whatsapp account got locked after 8 years of using it, I use it run my entrie business contacts. Ive had it for 8 years with no issues. Please unlock my account my phone number is 954-699-9999.
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Dimitri🇬🇷 (@Dimitri_iivanov) reported@Sagara88424979 @WhatsApp WhatsApp bans can be frustrating, especially when you rely on it for school or work. I faced a similar issue last year, no replies from support. @stinefix helped me with the right steps to appeal and get my account reinstated. Definitely recommend contacting him.
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DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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WhatsApp Rubbish (@esim8888) reported@WhatsApp When I registered, it said my number was invalid, but I have a physical card, not a virtual number. It took me ten days to communicate with you. Is your customer service just for show? What's the point of having customer service if they don't handle the problem?
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Nwa_oni (@Onitsha_son) reported@WhatsApp This is very annoying and unacceptable. Do I have to get another number just to be on WhatsApp? This is affecting my work. Please fix this
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