WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 9 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Oviedo, Asturias | 3 |
| León de los Aldama, GUA | 1 |
| Nouakchott, Mauritania | 1 |
| Bourg-en-Bresse, Auvergne-Rhône-Alpes | 1 |
| Santander, Cantabria | 1 |
| Monterrey, NLE | 2 |
| Dakar, Dakar | 1 |
| Zapopan, JAL | 3 |
| Township of Evan, KS | 1 |
| Babahoyo, Los Ríos | 1 |
| Quito, Pichincha | 7 |
| Balneário Camboriú, SC | 1 |
| Chalco, MEX | 1 |
| Ciudad Jardín, MEX | 7 |
| Saint-Dizier, ACAL | 1 |
| Lima, Lima | 4 |
| Pereira, Risaralda | 1 |
| Cantón Quito, Pichincha | 1 |
| Atuntaqui, Imbabura | 1 |
| Guadalajara, JAL | 7 |
| Mexico City, CDMX | 4 |
| Mérida, YUC | 1 |
| Cali, Valle del Cauca | 2 |
| Ecatepec de Morelos, MEX | 1 |
| Santo Tomás Chiconautla, MEX | 1 |
| Puerto Vallarta, JAL | 1 |
| Chihuahua, CHH | 1 |
| Meylan, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Abhisheksingh❤ (@absingh1429) reportedMy WhatsApp account has been permanently banned without warning. I believe this is a mistake. Please help! @WhatsApp @WhatsAppSupport Phone number: [Your country code +919569435879 number] I request a review and reactivation. This account is important for my communication. 🙏
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Muktar (@BigBoss_0_1) reported@WhatsApp @iam_jamesE1 How do I get access to my WhatsApp back. Someone tried to hack into it and it’s showing “ you have guess the code too many times please contact support” I have ID to verify that I’m the owner, please I need help @WhatsApp
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neetu sharma (@NeetuSharma168) reported@WhatsApp im unable to restore my backup please help
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mathslover (@mathslover9) reported@WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number
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li la (@linaalcookie) reported@WhatsApp @TheHMD_ Why WhatsApp AI sticker generator is not working anymore???
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Camila Jones (@CamilaJone1747) reported@kdeep06 @WhatsApp My account was reinstated with the help of @webfixxer here on twitter X.
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LHORD MHONEY (@LHORDMHONEY01) reported@WhatsApp @MercedesAMGF1 @CoventGardenLDN My WhatsApp is not working I don’t know why
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Olori of GA👸🏽👸🏽 (@olorikennymiles) reported@WhatsApp when do you intend to fix this status glitch?
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Pili G. 2.0🇪🇸 (@PilarGa96981901) reported@WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.
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RAHUL TURKIYA (@TurkiyaRahul) reported@WhatsApp I'm using WhatsApp Business on iPhone. But no Hindi songs in status music & no payment option. Regular WhatsApp has both. Business users need these more. Please fix this. 🙏 #WhatsAppBusiness #iPhoneUser
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BRUNO__MUFC (@Divineekene12) reported@WhatsApp @ESPNFC You guys should fix your glitch in the status please it’s becoming annoying
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WhatsApp Rubbish (@esim8888) reported@finkd @WhatsApp WhatsApp looks alive on your phone, But once you try to register — it's a corpse. No code. No help. No pulse. Just silence and a giant company pretending it doesn’t hear you.
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Shopsnepal shops Nepal (@NepalShops) reported@WhatsApp Hello WhatsApp Team, My account shows the message 'This account can no longer use WhatsApp'. I think this happened by mistake. I always use WhatsApp for personal and safe communication only. Please review my number and unban it. Thanks for your help ! +9779828696403
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Marshalll lawi (@Marshalll_lawi) reported@WhatsApp Why should a ban last for 2 months surly....solve this issues of banned 🚫 accounts and they should last for only 1 week ...not 2 months surly change your systems
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Dove Cameron (@ElvisNnawuihe) reported@WhatsApp pls unlock my account whats the problem. +2347070266792