WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 12 |
| Ciudad Obregón, SON | 1 |
| Rombas, ACAL | 1 |
| Aracaju, SE | 1 |
| Kongossou-Koidiokro, Vallée du Bandama | 2 |
| Soissons, Hauts-de-France | 1 |
| Rouans, Pays de la Loire | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Manta, Manabí | 2 |
| Isola Maggiore, Umbria | 1 |
| Soacha, Cundinamarca | 1 |
| Arnage, Pays de la Loire | 1 |
| San Luis Potosí, SLP | 5 |
| Liège, Wallonia | 1 |
| Comuna 1, CABA | 1 |
| Ontario, CA | 1 |
| Ouagadougou, Centre | 2 |
| Township of Evan, KS | 5 |
| Guadalupe, NLE | 1 |
| Biars-sur-Cère, Occitanie | 1 |
| Paris, Île-de-France | 25 |
| Zaragoza, Aragon | 1 |
| Chartres, Centre | 1 |
| Montpellier, Occitanie | 1 |
| Port-au-Prince, Ouest | 2 |
| Le Creusot, Bourgogne-Franche-Comté | 1 |
| Mexico City, CDMX | 3 |
| Montréal, QC | 1 |
| Saint-Astier, Nouvelle-Aquitaine | 1 |
| Tláhuac, CDMX | 3 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Invincible ~ vks (@hello_vks) reported@WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.
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Amitabh Thakur (@ThakurAmitabhji) reported@WhatsApp @wa_status Urgent: My account logged out suddenly (no SIM/device change). Is this a bug or security issue? Please investigate ASAP! #WhatsApp #Privacy #HelpNeeded [1931292146247594042]
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Olori of GA👸🏽👸🏽 (@olorikennymiles) reported@WhatsApp when do you intend to fix this status glitch?
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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Nitin Deshpande (@nitingdeshpande) reportedAnyone else facing issues while attaching a contact in a WhatsApp message? Started a few days back for me. @WhatsApp
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Agfox (@AgostinhoR54225) reported@WhatsApp Dear WhatsApp team, I hereby request a review of the ban applied to my number +258 84 011 7354. I use this account mainly for professional and customer service purposes, because I am a small entrepreneur in the area of financial services. I have always been careful to respect the terms of use of the platform. However, I recently received a notification stating that my account was banned, without a clear explanation of the violation committed. I would like to ask you to reevaluate this decision, or at least tell me exactly what the alleged infraction was, so that I can correct any mistake made. Thank you for your attention and I am willing to collaborate with any necessary adjustments to continue using the platform responsibly. Sincerely,
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muhammadimbron (@muhammadimbron7) reported@WhatsApp Pls help i can't using my whatsapp, the status is spam,
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Disha Panda (@disha31_panda) reported@nibirhhazarika @WhatsApp @Meta Has the issue been resolved?
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Proud Indian (@DurFitteyMuh) reportedI’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915
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Nitin Deshpande (@nitingdeshpande) reported@sewrie @WhatsApp Thanks. That works well if you want to send only one contact. But if you want to attach more than one, it is still an issue.
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El Leon 🦁 (@austinchuks224) reported@WhatsApp Please I want to plead with your organization, my account has been banned and I don't remember going against your policies please fix this 😡😡😡😡
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Successful (@Drealsuccessfu1) reported@WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184
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DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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Proud Indian (@DurFitteyMuh) reported@WhatsApp my access to my own critical data and essential communications was erroneously banned without any prior information/warning ever in the middle of a medical emergency, request immediate contact with a human team for issue redressal. Been several hours stuck with chatbot.
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mathslover (@mathslover9) reported@WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number
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