WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
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Multimedia
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Juárez, CHH | 7 |
| Guadalajara, JAL | 6 |
| Quito, Provincia de Pichincha | 5 |
| Madrid, Comunidad de Madrid | 4 |
| Morelia, MIC | 2 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Cali, Departamento del Valle del Cauca | 2 |
| Cancún, ROO | 2 |
| London, England | 2 |
| Lima, Provincia de Lima | 2 |
| Mexico City, CDMX | 2 |
| Berlin, Land Berlin | 2 |
| Mérida, YUC | 2 |
| Philadelphia, PA | 1 |
| Tromsø, Troms Fylke | 1 |
| Chigwell, England | 1 |
| Lusaka, Lusaka Province | 1 |
| Kelowna, BC | 1 |
| Camberley, England | 1 |
| Montbrison, Auvergne-Rhône-Alpes | 1 |
| Ciudad López Mateos, MEX | 1 |
| Solihull, England | 1 |
| Magdalena Contreras, CDMX | 1 |
| San José del Cabo, BCS | 1 |
| Dresden, Saxony | 1 |
| Villejuif, Île-de-France | 1 |
| Ramos Arizpe, COA | 1 |
| Chiclayo, Lambayeque | 1 |
| Gaithersburg, MD | 1 |
| Maputo, Cidade de Maputo | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Gunjan Mishra
(@GunjanMishra0) reported
hey why whatsapp is not able to login with my number @whatsappbiz @WhatsApp
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Prowess Chukkas
(@ProwessChukkas) reported
My experience with @WhatsApp customer support service has been horrible 😭. Please if anyone knows how to contact a human there that could find me a better solution to my account problems, Please send me a message here (as comment or DM). Thanks! 🙏🏽
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Pushpendra Chauhan
(@Pushpendra_BL) reported
Dear Team, Today my WhatsApp business has been banned without let me the reason. It has many important chats. Pls help me and suggest to recover my account back. @WhatsApp @whatsappbiz
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Otong Akan
(@Akjesus) reported
Dear @WhatsApp Your webApp has been messing up recently, please fix it up Signed A user tired of closing and opening your webapp after viewing a status
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Nainesh B Patankar
(@Naines_patankar) reported
This is to inform you that since today morning I am unable to receive messages on WhatsApp even after the messages are showing in notification bar. This is an unusual problem and it needs to be fixed at the earliest as many important messages have to be attended. @WhatsApp
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Bobo
(@hichibonerz) reported
@amu_tabz @WhatsApp I have made series of complains after the server went down and I couldn’t access my account,a friend of mine referred Clet-cyber on Instagram to me,who recover my banned account
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vicky Ratnani INC
(@IncRatnani) reported
@WhatsApp dear whatsap my account is suspended why I don’t know and I don’t know whatsap customer care or help line number pls help 9301780918 Vicky Ratnani
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Tamara
(@amu_tabz) reported
@WhatsApp Hello, my account has been banned and i am not able to get help...Assist
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Muhammad Fayzel
(@muhammadfayzel) reported
What’s happening ? @WhatsApp calling is not working. Server down ??? #WhatsappDown
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Jude D. Odum
(@djodum) reported
@WhatsApp Hi @WhatsApp, the search feature on my your app no longer works. When I try to search for a keyword within chats, it keeps returning “Not found”. Even when I can literally see the keyword. I don’t know how widespread this issue is, but I know a couple users with similar issues.
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MUGO WA KANYIRI HSC
(@kanyiris06) reported
@AIRTEL_KE we are reporting this number +254 735 510292 it has damaged many websites and pages both on @WhatsApp who have declined to take any action by spreading viruses and damaging phones kindly help I have saved him as virus
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Isaac Muange
(@isaac_muange) reported
@WhatsApp My number has problem
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ADIENY
(@OfficialAdieny) reported
@WhatsApp help- my account got hacked
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Samaritan
(@Samarit68673483) reported
@WhatsApp please I don’t understand why my WhatsApp is showing “this account is not allowed to use WhatsApp due to spam” for two days now. Please fix it so I can have access to my WhatsApp account
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I Am Ezinne
(@am_ezinne) reported
from
Ojo, Lagos State
@WhatsApp Please a contact just scammed me on WhatsApp Can you help me ban it entirely on WhatsApp because he'll definitely be looking for his next prey
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