WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 26 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Luján de Cuyo, MZ | 1 |
| Amiens, Hauts-de-France | 1 |
| Piedras Negras, COA | 1 |
| Paris, Île-de-France | 15 |
| Catania, Sicily | 1 |
| Barcelona, Catalonia | 3 |
| Tepic, NAY | 1 |
| Oviedo, Asturias | 4 |
| Ambato, Tungurahua | 1 |
| Damelevières, ACAL | 1 |
| Morelia, MIC | 2 |
| Tultitlán de Mariano Escobedo, MEX | 1 |
| Overland Park, KS | 1 |
| Cuauhtémoc, CDMX | 2 |
| Quito, Pichincha | 7 |
| Orizaba, VER | 2 |
| Chihuahua, CHH | 1 |
| Bamako, Bamako | 1 |
| El Carmen, JY | 1 |
| Cancún, ROO | 2 |
| Houston, TX | 1 |
| Ji Paraná, RO | 1 |
| Quezon City, Metro Manila | 1 |
| Guadalajara, JAL | 4 |
| Zapopan, JAL | 2 |
| Lomas de Zamora, BA | 1 |
| Monterrey, NLE | 1 |
| Dallas, TX | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Howell (@PaulHowell63570) reported@bdalwhab53117 @WhatsApp It's quite disappointing about how they don't care about their customers obviously why not hit up @webfixxer here on X he was the one who helped me when I had same issue
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Victoria Play (@MbreOfGad_) reportedPlease who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽
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ᴹᴵˢˢ𝒫𝐻𝒜𝒯A⃒s⃒s⃒ (@Varnersah__) reported@WhatsApp I can’t login to my account do something!!!!!!
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Muktar (@BigBoss_0_1) reported@WhatsApp @iam_jamesE1 How do I get access to my WhatsApp back. Someone tried to hack into it and it’s showing “ you have guess the code too many times please contact support” I have ID to verify that I’m the owner, please I need help @WhatsApp
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El Leon 🦁 (@austinchuks224) reported@WhatsApp Please I want to plead with your organization, my account has been banned and I don't remember going against your policies please fix this 😡😡😡😡
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Atulpandey (@atulp721) reported@WhatsApp I am unable to login to my account please help me .
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Lipton Pherka (@Liptonferka) reported@Stonezzy3 @WhatsApp You can dm, so that i show you how to fix it
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الشريان (@AS7SHR) reported@WhatsApp I need to solve a problem in WhatsApp
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Invincible ~ vks (@hello_vks) reported@WhatsApp @Meta please help to register and varify mbl no. To open account. Already tried but failed, neither sms nor call verification happens? What to do? Any helpline direct number? Already mailed via help tools, but no proper response.
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Bahd Mp 🙄🇺🇸 (@mrwhoseyourdadi) reported@Hassan_yahya_1 @WhatsApp This same thing just happened to me. Did you find a way to login ?
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was banned after a review. I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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Marshalll lawi (@Marshalll_lawi) reported@WhatsApp Those people who their accounts got banned let's gather here and create a group or have a meeting an x pace meeting about this issues of banned WhatsApp accounts
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DR_MUSTY (@AdoAlmustapha) reported@whatsappforbiz You are so lazy in customer service @WhatsApp, review customer support issues carefully! Banning numbers without clear reasons hurts businesses & users. My number +234701455574 was banned for almost a month. Can you explain why? #WhatsApp #CustomerSupport "
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NIKUL GFX (@NGGFXOFFICIAL) reported@WhatsApp Hello, I’m Deep. My WhatsApp Business account has been banned. The reason mentioned is using broadcast for business marketing. I rely on WhatsApp for my business and didn’t intend to violate any rules. Please help me resolve this issue. 🙏
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Jennifer Keegan (@JeniKeegan) reported@WhatsApp can someone help if my account has been hacked
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