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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guadalajara, JAL 4
Guayaquil, Guayas 17
Zapopan, JAL 2
Oviedo, Asturias 6
Lomas de Zamora, BA 1
Monterrey, NLE 1
Dallas, TX 2
Township of Evan, KS 6
Cancún, ROO 1
Latacunga, Cotopaxi 2
Paris, Île-de-France 27
Ciudad Apodaca, NLE 2
Oranjestad, Aruba 1
Barcelona, Catalonia 3
Poza Rica de Hidalgo, VER 1
Annecy, Auvergne-Rhône-Alpes 1
Comuna 1, CABA 2
Ananindeua, PA 1
Bogotá, Bogota D.C. 4
Mexico City, CDMX 4
Mérida, YUC 4
Thiruvananthapuram, KL 1
Azcapotzalco, CDMX 1
Gloucester, England 1
Abidjan, Abidjan 3
Colombes, Île-de-France 1
Vitória, ES 1
Jonquerettes, Provence-Alpes-Côte d'Azur 1
Raleigh, NC 1
Obernai, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • AbhishekKasana0
    Abhishek Kasana (@AbhishekKasana0) reported

    @WhatsApp My account (+91 7627074877) was hacked and I’ve lost access. Please review, remove any spam activity, and help me restore my account. I’m the rightful owner. Urgent support needed. @WhatsApp #WhatsAppSupport

  • PaulHowell63570
    Paul Howell (@PaulHowell63570) reported

    @bdalwhab53117 @WhatsApp It's quite disappointing about how they don't care about their customers obviously why not hit up @webfixxer here on X he was the one who helped me when I had same issue

  • Drealsuccessfu1
    Successful (@Drealsuccessfu1) reported

    @anita_hacks @mjd20335731 @WhatsApp Pls can you help me unbann my account +2348149372174

  • DurFitteyMuh
    Proud Indian (@DurFitteyMuh) reported

    I’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915

  • Drealsuccessfu1
    Successful (@Drealsuccessfu1) reported

    @WhatsApp @WhatsApp pls my account was hacked, pls help unbanned my account, I feel very devastated +2348149372184

  • ChukwudumOnyed1
    Chukwudum Onyedika (@ChukwudumOnyed1) reported

    @WhatsApp I received a message that my WhatsApp Business account was banned after a review. I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737

  • TomBurcher27027
    Tom burcher (@TomBurcher27027) reported

    @xims___ @WhatsApp Message @webfixxer here on X about it, they helped me with the same problem some while ago

  • akaashbhat
    Akash bhat (@akaashbhat) reported

    @WhatsApp When we click on New chat and mistakenly select wrong contact and click back it will go to main chats tab instead of same new chat screen to select the other contact . This is the biggest issue .

  • boycircumcision
    Hibbert Circumcision -Dr David (@boycircumcision) reported

    @WhatsApp please please please help me. I am a medical clinic and my account has been blocked for 24hrs. This is critical! It is a live situation. I did nothing to cause this. I was changing from iPhone to android and back up chats and moving from WhatsApp business. Help

  • saranmaniya
    Suriyamani TVK (@saranmaniya) reported

    @WhatsApp Hi Team without valid reason my whatsapp got blocked even not sent any message Kindly assist to clear the issue

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @facebook @finkd @WhatsApp The garbage company will go bankrupt sooner or later. The database is not updated, which seriously affects users. The worst company in history, claiming to be the world's number one in downloads? The service is also the first, but it is the last.

  • Marshalll_lawi
    Marshalll lawi (@Marshalll_lawi) reported

    @WhatsApp Why should a ban last for 2 months surly....solve this issues of banned 🚫 accounts and they should last for only 1 week ...not 2 months surly change your systems

  • Fouzdar_piyas
    ¶iyas Fouzdar (@Fouzdar_piyas) reported

    @WhatsApp please help me to unblock....yet no reply or anything from you. i am having problem to connect my family.

  • KSOLO4SURE
    ENGR S O (@KSOLO4SURE) reported

    @WhatsApp Hello there, my main Whatsapp line was blocked. How can you be of help to unlock me. As I have that Whatsapp as to converse with my business associate

  • itz_bashir_ne
     BASH NE  (@itz_bashir_ne) reported

    @WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me

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