WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Morlaix, Brittany | 1 |
| Chihuahua, CHH | 2 |
| Quito, Pichincha | 10 |
| Reynosa, TAM | 1 |
| Benito Juarez, CDMX | 1 |
| Guatemala City, Guatemala | 2 |
| Paris, Île-de-France | 12 |
| Hamburg, HH | 1 |
| Manta, Manabí | 1 |
| Pessac, Nouvelle-Aquitaine | 2 |
| Al Marsá, Tūnis | 1 |
| Cuauhtémoc, CDMX | 2 |
| Rio Verde, Tungurahua | 1 |
| Tunis, Tūnis | 4 |
| Johannesburg, Gauteng | 1 |
| Algiers, Algiers | 1 |
| Pachuca de Soto, HID | 1 |
| Göteborg, Västra Götaland | 1 |
| Zapopan, JAL | 4 |
| Oviedo, Asturias | 6 |
| Tegucigalpa, Francisco Morazán | 1 |
| Miguel Hidalgo, CDMX | 1 |
| North Bend, WA | 1 |
| Ariana, Ariana | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 1 |
| Ciudad Jardín, MEX | 8 |
| Guayaquil, Guayas | 4 |
| Plouzané, Brittany | 1 |
| Calpulalpan, TLA | 1 |
| Leeds, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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Narendra (@Narendra3105198) reported@WhatsApp Dear WhatsApp Business Support Team, I am writing to request assistance regarding my WhatsApp Business account, which I am currently unable to access or use. The phone number associated with the account is: +91-9619665522. I have recently encountered issues
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NIKUL GFX (@NGGFXOFFICIAL) reported@WhatsApp Hello, I’m Deep. My WhatsApp Business account has been banned. The reason mentioned is using broadcast for business marketing. I rely on WhatsApp for my business and didn’t intend to violate any rules. Please help me resolve this issue. 🙏
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Proud Indian (@DurFitteyMuh) reported@WhatsApp my access to my own critical data and essential communications was erroneously banned without any prior information/warning ever in the middle of a medical emergency, request immediate contact with a human team for issue redressal. Been several hours stuck with chatbot.
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Mason paul (@oscar_paul41836) reported@urCloudbread @WhatsApp My WhatsApp was suddenly blocked without warning it’s tied to my business line. Support was no help. Thankfully, @Drezfixx here on Twitter stepped in and got it fully restored. Lifesaver!
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Suriyamani TVK (@saranmaniya) reported@WhatsApp Hi Team without valid reason my whatsapp got blocked even not sent any message Kindly assist to clear the issue
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Dimitri🇬🇷 (@Dimitri_iivanov) reported@Sagara88424979 @WhatsApp WhatsApp bans can be frustrating, especially when you rely on it for school or work. I faced a similar issue last year, no replies from support. @stinefix helped me with the right steps to appeal and get my account reinstated. Definitely recommend contacting him.
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WhatsApp Rubbish (@esim8888) reported@WhatsApp Your employees are just lazy. This is the worst company in the world. When I contact your customer service by email, they are like robots? They can only copy and paste? They treat users as idiots. Your company is really terrible. Complaining is useless.
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BRUNO__MUFC (@Divineekene12) reported@WhatsApp @ESPNFC You guys should fix your glitch in the status please it’s becoming annoying
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sapta007 (@PLUSULTRAGAMIN1) reported@Shivi_09 @WhatsApp Did your issue got resolved?
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Chris 🇵🇸 (@soulenergy777) reported@WhatsApp a few days out of nowhere, I can no longer receive any calls, video or phone, I changed no settings, no one is blocked, but friends can't call me, I uninstalled then reinstalled, still won't work, is this a system wide issue?
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Proud Indian (@DurFitteyMuh) reportedI’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915
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J Merm (@merm29) reported@WhatsApp My account continues to get banned everytime I create a group. I submit a ticket and it always gets fixed citing an inadvertent flag - and quickly gets restored but then happens again. Please help!
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GiSR (@GiSR_Platform) reported@WhatsApp Would you help on my issue that has been more than 2 weeks now without any human response
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香港 (@esim8888) reported@WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.
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muhammadimbron (@muhammadimbron7) reported@WhatsApp Pls help i can't using my whatsapp, the status is spam,
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