WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 35 |
| Niangoulame, Togo | 1 |
| Township of Evan, KS | 4 |
| Jiutepec, MOR | 1 |
| Oaxaca, OAX | 1 |
| Paris, Île-de-France | 9 |
| Chone, Manabí | 1 |
| Cotacachi, Imbabura | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Luján de Cuyo, MZ | 1 |
| Amiens, Hauts-de-France | 1 |
| Piedras Negras, COA | 1 |
| Catania, Sicily | 1 |
| Barcelona, Catalonia | 2 |
| Tepic, NAY | 1 |
| Oviedo, Asturias | 3 |
| Ambato, Tungurahua | 1 |
| Damelevières, ACAL | 1 |
| Morelia, MIC | 2 |
| Tultitlán de Mariano Escobedo, MEX | 1 |
| Overland Park, KS | 1 |
| Cuauhtémoc, CDMX | 1 |
| Quito, Pichincha | 5 |
| Orizaba, VER | 1 |
| Chihuahua, CHH | 1 |
| Bamako, Bamako | 1 |
| El Carmen, JY | 1 |
| Cancún, ROO | 2 |
| Houston, TX | 1 |
| Ji Paraná, RO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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WhatsApp Rubbish (@esim8888) reported@finkd @WhatsApp WhatsApp in 2025: Can’t register. Can’t verify. Can’t get help. It's not a messaging app anymore — it's a dead app store icon. If Meta won’t fix it, they should bury it.
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香港 (@esim8888) reported@WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.
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Mr. Aayush Sharma (@mraayush11) reportedWhy older iphone getting slow after launching new one? My 14 Pro Max getting super slow after launch of 16 Series while my phone run on latest software. I also don't share files directly @WhatsApp i didn't get option there. Who will help @AppleSupport @Apple #apple #iphone
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Majed Al-Jubaili (@mjd20335731) reported@SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.
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Mason paul (@oscar_paul41836) reported@urCloudbread @WhatsApp My WhatsApp was suddenly blocked without warning it’s tied to my business line. Support was no help. Thankfully, @Drezfixx here on Twitter stepped in and got it fully restored. Lifesaver!
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Mirza Faizan Ali (@MirzaFaizan26) reported@legaldruglordzw @WhatsApp Same issue😓
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WhatsApp Rubbish (@esim8888) reported@facebook @finkd @WhatsApp The garbage company will go bankrupt sooner or later. The database is not updated, which seriously affects users. The worst company in history, claiming to be the world's number one in downloads? The service is also the first, but it is the last.
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¶iyas Fouzdar (@Fouzdar_piyas) reported@WhatsApp please help me to unblock....yet no reply or anything from you. i am having problem to connect my family.
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Anthony (@Anthony61361873) reported@MateusF72023138 @WhatsApp I contacted @gramfixx23 when my account was banned, and they helped me recover it quickly his here on twitter dm for help
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Nicole Joyce (@QuettaBol) reported@ginsengbomb @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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Chukwudum Onyedika (@ChukwudumOnyed1) reported@WhatsApp I received a message that my WhatsApp Business account was banned after a review. I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737
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🔥raz rahul🔥 (@_raz_rahul) reported🚨 WhatsApp Web flaw: Lock a chat named "Rahul" & set secret code as "rahul". Now search "Rahul" — 🔓 chat opens with no auth. I’m a developer — this looks like a logic flaw. Happy to share steps with @WhatsApp to help fix. #PrivacyBug #WhatsAppWeb #CyberSecurity
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Khaid Fahd (@KhaidFahd31699) reported@ADENFRD @WhatsApp I have same issue too but I got help from @gramfixx23 here on twitter dm him for help he will surely help you get your account fixed back
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JHOSH ✨️ (@_SMB_Jhosh) reportedI had to design a fix for a @WhatsApp video call "flaw". Hope they see this and fix. #uiux #UIDesign
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Umar Haruna (@omer_mlf) reported@WhatsApp Hi i have a complaint you removed me channel feature in my whatsApp please solved me this problem