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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Burgdorf, BE 1
Bogotá, Bogota D.C. 6
Lima, Lima 2
Guadalajara, JAL 5
Oviedo, Asturias 2
Quito, Pichincha 6
Cali, Valle del Cauca 1
Třebíč, Vysočina 1
Marigot, Saint Martin 1
Newbury, England 1
Ciudad Jardín, MEX 2
Asheville, NC 1
Madrid, Madrid 2
Dortmund, NRW 2
Fröndenberg, NRW 1
Monterrey, NLE 1
North Shields, England 1
Veenendaal, ut 1
Pontoise, Île-de-France 1
Ubstadt-Weiher, Baden-Württemberg 1
Medellín, Antioquia 3
Sarreguemines, ACAL 1
Berlin, Berlin 1
Fontenay-aux-Roses, Île-de-France 1
Lünen, NRW 1
Frankfurt am Main, Hesse 1
Barcelona, Catalonia 2
Hannover, Lower Saxony 1
Nice, Provence-Alpes-Côte d'Azur 1
Igualada, Catalonia 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • esim8888
    香港 (@esim8888) reported

    @Ayodeji624 @WhatsApp Change the chat tool and abandon this company. I have been angry all day. The customer service is just a decoration and will be replaced by other software sooner or later.

  • ElizabethTom127
    @Elizabeth (@ElizabethTom127) reported

    @mathslover9 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • OG_XHIMO
    WALEXHIMO (@OG_XHIMO) reported

    @WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.

  • KSOLO4SURE
    ENGR S O (@KSOLO4SURE) reported

    @WhatsApp Hello there, my main Whatsapp line was blocked. How can you be of help to unlock me. As I have that Whatsapp as to converse with my business associate

  • moore_mich67290
    Micheal moore🇺🇸📱 (@moore_mich67290) reported

    @rayflects @WhatsApp 8 years with this number. Suddenly banned. No spam. No bulk messages. No help from support but @Drezfixx on X recovered it fast.

  • Drealsuccessfu1
    Successful (@Drealsuccessfu1) reported

    @anita_hacks @mjd20335731 @WhatsApp Pls can you help me unbann my account +2348149372174

  • mathslover9
    mathslover (@mathslover9) reported

    @WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number

  • esim8888
    WhatsApp Rubbish (@esim8888) reported

    @WhatsApp When I registered, it said my number was invalid, but I have a physical card, not a virtual number. It took me ten days to communicate with you. Is your customer service just for show? What's the point of having customer service if they don't handle the problem?

  • ishaqsanaullah9
    Sanaullah Gh (@ishaqsanaullah9) reported

    @WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.

  • tbc0
    Sparky (@tbc0) reported

    @waynerad Ah sycophancy! I've started prompting bots to dial theirs down to zero. Just did it to the @perplexity_ai bot in @WhatsApp. It got the message no problem haha. But, hwy, that ChatGPT lying thing. Wow. I don't know Black Mirror. No matter. Truth is stranger than fiction!

  • jan_jan_ki_baat
    Kishan (@jan_jan_ki_baat) reported

    @WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.

  • nitingdeshpande
    Nitin Deshpande (@nitingdeshpande) reported

    @sewrie @WhatsApp Thanks. That works well if you want to send only one contact. But if you want to attach more than one, it is still an issue.

  • ANosh33456
    Anwer Nosh (@ANosh33456) reported

    @WhatsApp @JimmyButler @CLINT419 Hello, I face bad issues with my WhatsApp account. Please help me. Solve this issue as soon as possible. Otherwise, I can't communicate on my business.07826981346

  • jabezivanj
    Jabez Ivan Joshiraj (@jabezivanj) reported

    @WhatsApp I am trying to get a hold of support? Can anyone help for a WhatsApp business paying customer?

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