WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 13 |
| Algiers, Algiers | 4 |
| Cuernavaca, MOR | 1 |
| Guadalajara, JAL | 2 |
| Ciudad Obregón, SON | 1 |
| Rombas, ACAL | 1 |
| Aracaju, SE | 1 |
| Kongossou-Koidiokro, Vallée du Bandama | 2 |
| Soissons, Hauts-de-France | 1 |
| Rouans, Pays de la Loire | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Manta, Manabí | 2 |
| Isola Maggiore, Umbria | 1 |
| Soacha, Cundinamarca | 1 |
| Arnage, Pays de la Loire | 1 |
| San Luis Potosí, SLP | 5 |
| Liège, Wallonia | 1 |
| Comuna 1, CABA | 1 |
| Ontario, CA | 1 |
| Ouagadougou, Centre | 2 |
| Township of Evan, KS | 4 |
| Guadalupe, NLE | 1 |
| Biars-sur-Cère, Occitanie | 1 |
| Paris, Île-de-France | 24 |
| Zaragoza, Aragon | 1 |
| Chartres, Centre | 1 |
| Montpellier, Occitanie | 1 |
| Port-au-Prince, Ouest | 2 |
| Le Creusot, Bourgogne-Franche-Comté | 1 |
| Mexico City, CDMX | 3 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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BASH NE (@itz_bashir_ne) reported@WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me
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stephen johnson (@morgraxe) reported@shakiltajak2013 @WhatsApp Honestly I suggest you try out @Borristech on X he was able to fix mine when I had the same issues few hours back.
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WhatsApp Rubbish (@esim8888) reported@finkd @WhatsApp WhatsApp in 2025: Can’t register. Can’t verify. Can’t get help. It's not a messaging app anymore — it's a dead app store icon. If Meta won’t fix it, they should bury it.
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Pili G. 2.0🇪🇸 (@PilarGa96981901) reported@WhatsApp Except when you try to report a fake account created with your number through various different channels and receive absolute zero help or useless and irrelevant AI answers...you guys should really look into customer support policies...worst experience ever.
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Jennifer Keegan (@JeniKeegan) reported@WhatsApp can someone help if my account has been hacked
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Mohamed mohey (@mohamedmohey89) reported@WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.
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prafull pitale (@prafullpitale) reported@WhatsApp My number is banned by mistake. I have tried to escalate the matter in all possible way but no response. Please remove ban on priority. This number is bread and butter for my small business. @GoI_MeitY Please help me here. No is +919167384834
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Micheal moore🇺🇸📱 (@moore_mich67290) reported@rayflects @WhatsApp 8 years with this number. Suddenly banned. No spam. No bulk messages. No help from support but @Drezfixx on X recovered it fast.
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Abhishek Kasana (@AbhishekKasana0) reported@WhatsApp My account (+91 7627074877) was hacked and I’ve lost access. Please review, remove any spam activity, and help me restore my account. I’m the rightful owner. Urgent support needed. @WhatsApp #WhatsAppSupport
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Sanaullah Gh (@ishaqsanaullah9) reported@WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.
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El Leon 🦁 (@austinchuks224) reported@WhatsApp Please I want to plead with your organization, my account has been banned and I don't remember going against your policies please fix this 😡😡😡😡
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Proud Indian (@DurFitteyMuh) reportedI’ve tried the steps provided but this issue is not resolved. I request an immediate escalation to a human support team. This is time-sensitive. @WhatsApp @GoI_MeitY @nch1915
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Rajdeeprmishra (@rajdeeprmishra) reported@WhatsApp Unable to use my what'sapp account please help
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Majed Al-Jubaili (@mjd20335731) reported@SusanOliverHot @WhatsApp No, no, I did not receive help from the WhatsApp support team, and I do not know why.
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li la (@linaalcookie) reported@WhatsApp @TheHMD_ Why WhatsApp AI sticker generator is not working anymore???
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