WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 19 |
| Paris, Île-de-France | 23 |
| Oviedo, Asturias | 7 |
| Cuauhtémoc, CDMX | 3 |
| Quito, Pichincha | 11 |
| Orizaba, VER | 2 |
| Chihuahua, CHH | 1 |
| Bamako, Bamako | 1 |
| El Carmen, JY | 1 |
| Cancún, ROO | 2 |
| Houston, TX | 1 |
| Ji Paraná, RO | 1 |
| Quezon City, Metro Manila | 1 |
| Guadalajara, JAL | 4 |
| Zapopan, JAL | 2 |
| Lomas de Zamora, BA | 1 |
| Monterrey, NLE | 1 |
| Dallas, TX | 2 |
| Township of Evan, KS | 6 |
| Latacunga, Cotopaxi | 2 |
| Ciudad Apodaca, NLE | 2 |
| Oranjestad, Aruba | 1 |
| Barcelona, Catalonia | 3 |
| Poza Rica de Hidalgo, VER | 1 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Comuna 1, CABA | 2 |
| Ananindeua, PA | 1 |
| Bogotá, Bogota D.C. | 4 |
| Mexico City, CDMX | 4 |
| Mérida, YUC | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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香港 (@esim8888) reported@WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.
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LwandoManingi (@LwandoManingii) reported@WhatsApp My whatsapp keeps saying my number is not verified how do I fix that??
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Jabez Ivan Joshiraj (@jabezivanj) reported@WhatsApp @Meta @AIatMeta please help on reactivating my WhatsApp, can you please contact me as I am trying to reach you guys?
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WhatsApp Rubbish (@esim8888) reported@WhatsApp When I registered, it said my number was invalid, but I have a physical card, not a virtual number. It took me ten days to communicate with you. Is your customer service just for show? What's the point of having customer service if they don't handle the problem?
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RealApril (@real22april) reported@sanaee_hi @WhatsApp I also have the same problem, I hope they restore our account soon.
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Twitch 990 (@frazert999) reported@WhatsApp @WhatsApp I'm trying to login on a new phone and it's not bringing and option to restore backup...what do I doooo??!!!
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Luke Morgan (@LukeMorgan94501) reported@hamraz071 @WhatsApp I was struggling with the same issues but I was told to file a report to @webfixxer here on X and it was rectified few days ago
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Mayor Of Gbi-Ʋɛgbɛ(Amerika Town). (@Dzid3fo_Kl3) reportedThis @WhatsApp status glitch that has still not been fixed after a month is really disturbing.
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Sparky (@tbc0) reported@waynerad Ah sycophancy! I've started prompting bots to dial theirs down to zero. Just did it to the @perplexity_ai bot in @WhatsApp. It got the message no problem haha. But, hwy, that ChatGPT lying thing. Wow. I don't know Black Mirror. No matter. Truth is stranger than fiction!
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مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported@WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).
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WALEXHIMO (@OG_XHIMO) reported@novathaOG @TomisinWhyte @WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?
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Arpit (@ARPIT4150) reported@WABetaInfo @WhatsApp latest beta android update 2.25.18.16 has bug,after updating,chat themes disappeared. Please fix and release another update.
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香港 (@esim8888) reported@WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.
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Kishan (@jan_jan_ki_baat) reported@WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.
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Proud Indian (@DurFitteyMuh) reportedUnder my right to access essential medical and personal data, I request this issue be escalated to a human support specialist. Blocking this account is interfering with emergency medical care. @nch1915 @WhatsApp @jagograhakjago
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