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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 1
Cuautla, MOR 1
Iztacalco, CDMX 3
Estación Poanas, DUR 1
Ciudad Nezahualcoyotl, MEX 1
Gustavo Adolfo Madero, CDMX 1
Ciudad Jardín, MEX 6
Paris, Île-de-France 6
Combs-la-Ville, Île-de-France 1
Mexico City, CDMX 7
Ica, Ica 1
Loja, Loja 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Delegación Cuajimalpa de Morelos, CDMX 1
Heroica Matamoros, TAM 1
Cuenca, Azuay 1
Saint-Sauveur-d’Aunis, Nouvelle-Aquitaine 1
Charpey, Auvergne-Rhône-Alpes 1
Girardot City, Cundinamarca 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
Pessac, Nouvelle-Aquitaine 1
Oaxaca, OAX 1
Santo Domingo, Nacional 2
Ahome, SIN 1
Salta, SA 1
Trujillo, La Libertad 1
Ascain, Nouvelle-Aquitaine 1
Campeche, CAM 1
Bogotá, Bogota D.C. 7
Buenos Aires, CF 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • anandvirus
    virus (@anandvirus) reported

    @WhatsApp When I try to add my second number to my main WhatsApp, it gives me an error saying "Download the official WhatsApp." However, my primary number is already working perfectly fine on the same app. This error only appears when adding the second number. Why is this happening??

  • disha31_panda
    Disha Panda (@disha31_panda) reported

    @nibirhhazarika @WhatsApp @Meta Has the issue been resolved?

  • purplesystem
    cream pie (@purplesystem) reported

    @WhatsApp Hi, my number +972 54-441-4678 was banned suddenly. I rely on WhatsApp for my healing work with clients. I’ve emailed support but haven’t heard back. Can you please help review my case? 🙏🏼 Thank you!

  • BigBoss_0_1
    Muktar (@BigBoss_0_1) reported

    @WhatsApp @iam_jamesE1 How do I get access to my WhatsApp back. Someone tried to hack into it and it’s showing “ you have guess the code too many times please contact support” I have ID to verify that I’m the owner, please I need help @WhatsApp

  • M_Shobaily
    محمد الشبيلي (@M_Shobaily) reported

    Why voice notes using airpods pro, has bad quality in Whatsapp while it is perfectly fine on Facetime, Teams, X, Snapchat & other social apps? The issue persists long time ago and yet no improvement for at least at needle level @AppleSupport @WhatsApp #apple #whatsapp

  • esim8888
    香港 (@esim8888) reported

    @Ayodeji624 @WhatsApp Change the chat tool and abandon this company. I have been angry all day. The customer service is just a decoration and will be replaced by other software sooner or later.

  • linaalcookie
    li la (@linaalcookie) reported

    @WhatsApp @TheHMD_ Why WhatsApp AI sticker generator is not working anymore???

  • TomBurcher27027
    Tom burcher (@TomBurcher27027) reported

    @xims___ @WhatsApp Message @webfixxer here on X about it, they helped me with the same problem some while ago

  • jlevi53
    Thommas (@jlevi53) reported

    @Ashleynico26367 @WhatsApp @Liamfixx what was you issues? thanks

  • ChukwudumOnyed1
    Chukwudum Onyedika (@ChukwudumOnyed1) reported

    @WhatsApp I received a message that my WhatsApp Business account was permanently restricted after a review.I use the account for legitimate business purposes only. Kindly help me understand the reason for the ban and assist with restoring my access. Thank you. Phone Number: +2347033071737

  • soulenergy777
    Chris 🇵🇸 (@soulenergy777) reported

    @WhatsApp a few days out of nowhere, I can no longer receive any calls, video or phone, I changed no settings, no one is blocked, but friends can't call me, I uninstalled then reinstalled, still won't work, is this a system wide issue?

  • Kelvinchuks367
    Paneado (@Kelvinchuks367) reported

    @WhatsApp WhatsApp is just terrible this days, logging out my account without doing anything wrong is a joy to you guys what a new level of shame 😭

  • CamilaJone1747
    Camila Jones (@CamilaJone1747) reported

    @hamraz071 @WhatsApp Why not try @webfixxer here on twitter X they can fix issues like that.

  • atulp721
    Atulpandey (@atulp721) reported

    @WhatsApp I am unable to login to my account please help me .

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp @finkd The garbage company blocked the users at the door? The database is not updated, the customer service is just for show. Didn’t you marry a Chinese wife? Didn’t she teach you to work hard? I consulted for a whole day but still couldn’t solve it. I was furious.

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