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WhatsApp Outage Map

The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

WhatsApp users affected:

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WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 18
Ambato, Tungurahua 1
Damelevières, ACAL 1
Morelia, MIC 2
Tultitlán de Mariano Escobedo, MEX 1
Overland Park, KS 1
Paris, Île-de-France 23
Oviedo, Asturias 7
Cuauhtémoc, CDMX 3
Quito, Pichincha 9
Orizaba, VER 2
Chihuahua, CHH 1
Bamako, Bamako 1
El Carmen, JY 1
Cancún, ROO 2
Houston, TX 1
Ji Paraná, RO 1
Quezon City, Metro Manila 1
Guadalajara, JAL 4
Zapopan, JAL 2
Lomas de Zamora, BA 1
Monterrey, NLE 1
Dallas, TX 2
Township of Evan, KS 5
Latacunga, Cotopaxi 2
Ciudad Apodaca, NLE 2
Oranjestad, Aruba 1
Barcelona, Catalonia 3
Poza Rica de Hidalgo, VER 1
Annecy, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

WhatsApp Issues Reports

Latest outage, problems and issue reports in social media:

  • ojhapraveens
    Praveen Ojha (@ojhapraveens) reported

    If any one is running the co. on a so big level and not dielavry the service to end user or customer. So it’s a pathetic service. I am sending mail for issue and did not get any reply. For last 3 days I am suffering. @WhatsApp @Meta

  • Marshalll_lawi
    Marshalll lawi (@Marshalll_lawi) reported

    @WhatsApp Those people who their accounts got banned let's gather here and create a group or have a meeting an x pace meeting about this issues of banned WhatsApp accounts

  • PaulHowell63570
    Paul Howell (@PaulHowell63570) reported

    @bdalwhab53117 @WhatsApp It's quite disappointing about how they don't care about their customers obviously why not hit up @webfixxer here on X he was the one who helped me when I had same issue

  • mathslover9
    mathslover (@mathslover9) reported

    @WhatsApp suddenly my mother in law’s account got banned in India with a message due to spam. However she is an elderly woman who uses it only for video calls to her relatives. Why this happened and how to fix this? This is her only phone number

  • esim8888
    香港 (@esim8888) reported

    @WhatsApp Sooner or later it will be replaced by other tools, believe me! They never value users. I have never seen a company with a market value of tens of billions of dollars with such poor service. They don't handle problems and their customer service is always idle.

  • Mikail_972
    Mikail_ (@Mikail_972) reported

    @WABetaInfo Sir add to login WhatsApp with email on iPad please @WhatsApp

  • SandraDan353078
    Sandra Dan (@SandraDan353078) reported

    @junaidzidu @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @gramfixx23 here on twitter he helped me unban my account am sure he can also help you out

  • StephaneRBG
    Stephane (@StephaneRBG) reported

    Hey @WhatsApp can you allow us to modify/edit caption on status? I’m tired of deleting my status because of a small typo or grammatical error once I’ve pressed Send!

  • Raj_ksr1
    Rajkishor Chaudhary (@Raj_ksr1) reported

    @WhatsApp @wa_status Hate the WhatsApp Status feature. Used to block it by denying contact access, but seems broken on iOS now. WhatsApp, before you meet Facebook’s fate, please give us an option to disable Status completely. Thanks!

  • ishaqsanaullah9
    Sanaullah Gh (@ishaqsanaullah9) reported

    @WhatsApp So @WhatsApp does not have a team to resolve the issue of wrongfully banning people's accounts for no reason? My account got banned after whatsapp kept on pressuring me to subscribe for their verification which was too expensive for me so I didn't.

  • Narendra3105198
    Narendra (@Narendra3105198) reported

    @WhatsApp Dear WhatsApp Business Support Team, I am writing to request assistance regarding my WhatsApp Business account, which I am currently unable to access or use. The phone number associated with the account is: +91-9619665522. I have recently encountered issues

  • AbhishekKasana0
    Abhishek Kasana (@AbhishekKasana0) reported

    @WhatsApp My account (+91 7627074877) was hacked and I’ve lost access. Please review, remove any spam activity, and help me restore my account. I’m the rightful owner. Urgent support needed. @WhatsApp #WhatsAppSupport

  • edimu256
    ED❕〽️U (@edimu256) reported

    @WhatsApp But whatsapp update has been crashing kindly support fix it.

  • PLUSULTRAGAMIN1
    sapta007 (@PLUSULTRAGAMIN1) reported

    @Shivi_09 @WhatsApp The same issue happened to me

  • ElizabethTom127
    @Elizabeth (@ElizabethTom127) reported

    @MateusF72023138 @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

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