WhatsApp Outage Map
The map below depicts the most recent cities worldwide where WhatsApp users have reported problems and outages. If you are having an issue with WhatsApp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WhatsApp users affected:
WhatsApp Messenger is a cross platform mobile messaging app for smart phones such as the iPhone, Android phones, Windows Mobile or Blackberry. Whatsapp allows users to send and recieve messages, photos, and other information and is considered an alternative to text messages or SMS.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dakar, Dakar | 2 |
| Guayaquil, Guayas | 5 |
| Quito, Pichincha | 11 |
| Brazzaville, Brazzaville | 1 |
| Morlaix, Brittany | 1 |
| Chihuahua, CHH | 2 |
| Reynosa, TAM | 1 |
| Benito Juarez, CDMX | 1 |
| Guatemala City, Guatemala | 2 |
| Paris, Île-de-France | 12 |
| Hamburg, HH | 1 |
| Manta, Manabí | 1 |
| Pessac, Nouvelle-Aquitaine | 2 |
| Al Marsá, Tūnis | 1 |
| Cuauhtémoc, CDMX | 2 |
| Rio Verde, Tungurahua | 1 |
| Tunis, Tūnis | 4 |
| Johannesburg, Gauteng | 1 |
| Algiers, Algiers | 1 |
| Pachuca de Soto, HID | 1 |
| Göteborg, Västra Götaland | 1 |
| Zapopan, JAL | 4 |
| Oviedo, Asturias | 6 |
| Tegucigalpa, Francisco Morazán | 1 |
| Miguel Hidalgo, CDMX | 1 |
| North Bend, WA | 1 |
| Ariana, Ariana | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 1 |
| Ciudad Jardín, MEX | 8 |
| Plouzané, Brittany | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
WhatsApp Issues Reports
Latest outage, problems and issue reports in social media:
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WALEXHIMO (@OG_XHIMO) reported@WhatsApp Hi team I recently received a message stating I need official WhatsApp to use my account, however I'm using the official version. Can you please help me with this issue and guide me how to resolve it.?
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Mighty pixels (@PixelsMighty) reported@WhatsApp @WhatsApp hack my WhatsApp account the person has defrauded my people, please help me do something about it right now
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ENGR S O (@KSOLO4SURE) reported@WhatsApp Hello there, my main Whatsapp line was blocked. How can you be of help to unlock me. As I have that Whatsapp as to converse with my business associate
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Kishan (@jan_jan_ki_baat) reported@WhatsApp you could review the circumstances surrounding this issue. I have always tried to comply with whats app terms of service and have not engaged in any activities that would violate your guidelines. Therefore, I suspect that ban might have been triggered inadvertently.
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مركز عبدالرحمن فارع للمفروشات والمجالس العربية (@alifarewsabe700) reported@WhatsApp Hello, WhatsApp support team. My number has been blocked by mistake. Please resolve my issue and unblock my number as soon as possible. Thank you, WhatsApp (+967777516700).
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Dr Rashid Khattak (@RashidKhatttak) reportedHello @WhatsApp For What reason You Banned my WhatsApp Account? I need Help Support, Already Emailed you.
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Paul Howell (@PaulHowell63570) reported@bdalwhab53117 @WhatsApp It's quite disappointing about how they don't care about their customers obviously why not hit up @webfixxer here on X he was the one who helped me when I had same issue
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Camila Jones (@CamilaJone1747) reported@hamraz071 @WhatsApp Why not try @webfixxer here on twitter X they can fix issues like that.
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Nwa_oni (@Onitsha_son) reported@China370509943 @WhatsApp It's very unacceptable. I have sent mails to customer support but nothing's been done. @WhatsApp you have to do something, I can't keep having to buy different numbers just to be on WhatsApp. That's terrible
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Dome Chiller (@ChillerDom58200) reported@Sagara88424979 @WhatsApp I don't know what lead to your account to get banned but mine got banned for no reason but I was recommended to @AVAXTECHS on X, he helped me unban my account am sure he can also help you out
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Agfox (@AgostinhoR54225) reported@WhatsApp Dear WhatsApp team, I hereby request a review of the ban applied to my number +258 84 011 7354. I use this account mainly for professional and customer service purposes, because I am a small entrepreneur in the area of financial services. I have always been careful to respect the terms of use of the platform. However, I recently received a notification stating that my account was banned, without a clear explanation of the violation committed. I would like to ask you to reevaluate this decision, or at least tell me exactly what the alleged infraction was, so that I can correct any mistake made. Thank you for your attention and I am willing to collaborate with any necessary adjustments to continue using the platform responsibly. Sincerely,
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BASH NE (@itz_bashir_ne) reported@WhatsApp Dear WhatsApp Team, I'm trying to log in to my WhatsApp account, but I'm getting an error saying, "You need the official WhatsApp to log in."' want to clarify that I am using the official version downloaded from the Play Store, and l'm not using any modified Plz hlp me
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Victoria Play (@MbreOfGad_) reportedPlease who knows how I can reach @whatsappforbiz customer support team. I've been having issues with my account since yesterday and @WhatsApp support has refused to respond to my chat all day. E saanu mi ejorr😭🤧🤲🏽
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Nicole Joyce (@QuettaBol) reported@ginsengbomb @WhatsApp TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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muhammadimbron (@muhammadimbron7) reported@WhatsApp Pls help i can't using my whatsapp, the status is spam,
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