Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Perth, WA 1
Riverside, CA 1
South Bend, IN 1
Evesham, England 1
Chartres, Centre-Val de Loire 1
Colorado Springs, CO 1
Newry, Northern Ireland 1
Edmond, OK 1
Barrow in Furness, England 1
Delabole, England 1
Wrocław, Województwo Dolnośląskie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • RiccardoJenson Jenson Riccardo (@RiccardoJenson) reported

    @GoodGuyMarcu_s @Solidrev1 The article said that Walmart didn't specify for America yet. There will be stock. Xbox said that there will be stock before Christmas. They all keep it quiet because they don't want their site to crash.

  • Keonmovieking Baby Rambo! (@Keonmovieking) reported

    @MegaTebow @PlayStation @charlieINTEL Crashes on the ps4 and the Xbox as well. I have heard some people have no issues. I gave up on that game. Almost bricked my PS4. I don't even want to risk it on my PS5. Will they fix it with a patch, doubt it.

  • beckhsrules Karthikeyan S R (@beckhsrules) reported

    @AlsoYes @EAHelp @XboxSupport Facing the same issue. The store app says I don’t own the game and both EA and Xbox doesn’t have a clue on what needs to be done.

  • KatHawk2K Titus Mark (@KatHawk2K) reported

    @jkmstreaming @Treyarch It’s not just series X. I’ve been having this problem on my normal Xbox one and have heard reports across all platforms.

  • GianSG11 Gianfranco Geraci (@GianSG11) reported

    @wonderfulwheats @sbc_tips I had a similar problem when transferring from fifa 14 on the 360 to the xbox one, didn't keep the receipt either (2013) Had to trade it in and buy it again.

  • yxngtetsuo derek (@yxngtetsuo) reported

    @Treyarch is there going to be a patch to fix the ongoing problems going on with Cold War Bricking PS5’s and Xbox Series X my game has crashed 5 times on my PS5 and turns off my entire console i can’t take the chance of bricking my console so until i hear about a patch ill just wait...

  • Nachinn121 Nachinn12 (@Nachinn121) reported

    @FortniteStatus Please fix the problem in the xbox with kym

  • foxsoldier35 The Elusive Fox (@foxsoldier35) reported

    @remy88pomona @Treyarch What do you do if it's for Xbox one? Because that system gets hot with the same issue too

  • pebbal_ pebbal (@pebbal_) reported

    @XboxSupport @Xbox Where Are my achievements in the app? I had to uninstall and install again to login and now I can’t find them. I used to look for them in the app and now there’s nothing useful there. It seems you don’t think on your old users anymore 😢

  • Synstur synster (@Synstur) reported

    Is it just a me issue or do you guys have issues with voice chat on #BlackOpsColdWar I’m on Xbox and Whenever I play with my pc or ps4 friends it sounds extremely choppy, I’ve been having this issue since the beta and I see no one else talking about it, let me know your thoughts

  • losorocks Loso Rocks (@losorocks) reported

    @Crunchyroll fix y’all Xbox app!!!

  • no_ah63 NLMB (@no_ah63) reported

    @Treyarch ever gonna fix the issue when it crashes every other game? legitimately only game on my xbox that does it

  • SlurpiemanTony anthony gomez (@SlurpiemanTony) reported

    @Xbox So did you guys stress test all the launch games? Because almost every game shuts off my console. It's warm to the touch, and when I restart the Series X it doesn't say any error message or anything. Kind of frustrating since this is my second night playing games on it.

  • suprxmxcrxam 🆒. (@suprxmxcrxam) reported

    damn buttons don’t work on the console. Applause to me thinking about switching over to PlayStation because Xbox can’t fix an issue. 🤝

  • Eapin_ James Arnold (@Eapin_) reported

    @XboxSupport if a game continues to crash and damages my series X who do I go to?

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