Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 5
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Glasgow, Scotland 1
Medford, NJ 1
Brackenheim, Baden-Württemberg Region 1
Takoma Park, MD 1
Oelsnitz, Saxony 1
High Wycombe, England 1
Hudson, FL 1
Seattle, WA 1
Creil, Hauts-de-France 1
Lund, Skåne län 1
Vancouver, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • bossk1603 Ross K🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bossk1603) reported

    @CallofDutyUK MW unplayable on Xbox, no MP games launch and constant DEV5476 error #callofduty

  • lamine69143551 lamine (@lamine69143551) reported

    @MicrosoftHelps @MicrosoftStore I can’t login into my Microsoft account and I have a new Xbox I’m trying to enjoy

  • TheoMelillo Theo Melillo (@TheoMelillo) reported

    @RDubThree It runs pretty well on my Xbox One X. They should have simply made it a next gen & PC only release. Would have solved a lot of their problem there because the game is AWESOME if you can get it to run on your particular hardware.

  • TawnyTeuton James Gordon (@TawnyTeuton) reported

    @AskPlayStation Playstation says it's a software issue and wait for a patch, but not everyone has the issue and hard reset doesn't fix it. Lol...how could it be software? They're trying to stick people with broken consoles. I see Xbox gaining market share over the next year.

  • Ph22196551 Ph (@Ph22196551) reported

    @ATVIAssist season 1 update (xbox) has given me 'black ops:cold war trial has ended' message each time I open the game directing me to 'buy full game' further leading me to an error page. Game was working fine before update any help wld be appreciated

  • Uniquerr_ AllyFN (@Uniquerr_) reported

    @nigeriangsta I had the same problem on my Xbox I had to hold the power button down and restart the console and if that doesn’t work then uninstall fn

  • Miketro10 Miketro10 (@Miketro10) reported

    @EAHelp I just received my Xbox series X yesterday but cannot download the X/S version of FIFA 21. I see this issue has been going on since the launch of the new version, can you please help?

  • BioshockLGP Bioshock (@BioshockLGP) reported

    Cyberpunk is a disaster on the base PS4/Xbox One Its not much better on the Pro or One X. And its totally unacceptable that they didn't focus on making this game run better for a customer base of over 100 million people between the PS4 and Xbox One But... they'll fix it

  • Leigh_charlie1 leigh (@Leigh_charlie1) reported

    @ATVIAssist Call of duty Cold War hasn’t worked for me since I’ve done the first issue this is still the case. It’s just saying black ops cold ward trail has ended. @XboxSupport

  • AssistOnRepeat II (@AssistOnRepeat) reported

    Disconnect after disconnect after disconnect I feel like I’m on a ******* Xbox 360 the amount of Dcs I’m getting

  • slip_kp justbekp (@slip_kp) reported

    @XboxSupport fix the trail make the content packs free stop fixing other problems and avoiding the big ones

  • sussell2222 Sam Russell (@sussell2222) reported

    Anyone help me iv got a new xbox series x and when I play cold war or warzone I keep getting disconnected from xbo live not the Internet xbox live servers it self I go back on to my old xbox and I can play for hours qnd hours qnd not problems

  • Dripye ye (@Dripye) reported

    @Skjaal @PiggybackGuides @CyberpunkGame I’m on Xbox one x just finish the game yesterday, I know it’s not the best but the game is really good despite all the problems on consoles I hope they fix it ASAP

  • Birchingtree Andrew Birchall (@Birchingtree) reported

    Cyberpunk 2077 on new Xbox is completely ****** can’t play it without there being a serious glitch. Shame @CDPROJEKTRED

  • Aegethir Daniel Dumitrascu (@Aegethir) reported from Fribourg, Canton de Fribourg

    @Saint_Zorton @thegamingdad12 Management admitted they were so focused on releasing it that they overlooked some basic problems, like it runs really bad on PS4/Xbox One.

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