Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1
Santiago de Querétaro, QUE 1
Morton Grove, IL 1
Brussels, Bruxelles-Capitale 1
Haverhill, MA 1
Edinburgh, Scotland 1
Tlalpan, CDMX 1
Tláhuac, CDMX 1
Ixtlahuaca de Rayón, MEX 1
Madrid, Comunidad de Madrid 1
Cardiff, Wales 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • jackecompton jack (@jackecompton) reported

    @YoshiNurijumi @XboxSupport I had every right to refund the purchase since I only played a few hours of my digital copy and decided I was unhappy with my £50 purchase for a game that barely functions on my console. Seriously, what is your problem.

  • brandonorselli Brandon Orselli (@brandonorselli) reported

    Switched to the "high speed" hdmi cable that came with the Xbox One S. Also let me set everything up in 4K etc, just to see if this works. If the Akira 4K craps out again I'll try another 4K. Had to eject+reinsert to stop the HDCP error, which literally makes no sense.

  • Iammintxbo Lee Davies (@Iammintxbo) reported

    @GAMEdigital you are officially the worst company in history, an absolute joke. Thought my issue was getting sorted today, how wrong I was. Never buy an #Xbox from them, totally shocking and disjointed company, no help, no support, no hope. So gutted. @XboxSupport #SeriesX

  • ElijahGarrett16 Eli 🤠 (@ElijahGarrett16) reported

    i realllllllly appreciate all the help i got from @Xbox yesterday, they were able to solve the problem in less than 12 hours. where tf was activision? cold war is their game after all.

  • ThePigeonFish Blackbird/PigeonFish (@ThePigeonFish) reported

    @Petteraj @ColeRFreeman @XboxSupport I do prefer the old DualShock 2 and 3 design over Xbox, but I've never had problems with drivers using an Xbox controller on PC. Even the wireless adapter is plug-and-play with Windows. Pop it in, pair it with the controller, and you're set.

  • diimonx Demon \\F-Zero X// 🎸🌙🌌 (@diimonx) reported

    @DerekRumpler That's true but consoles didn't. My PS4 is broken and I decided to play on my Xbox, but my controller kept disconnecting, so, I had to update it and now it works haha.

  • PartridgeNikki Nikki Partridge (@PartridgeNikki) reported

    @piersmorgan need your help 🙌 @GAMEdigital promised delivery taken £600 out of bank last week! no delivery of Xbox service x my sons Christmas present 🥲 lots people in the same boat no customer service numbers are working no reply to email with your massive platform canu help

  • NewBeanfn .. (@NewBeanfn) reported

    I haven’t played a game with a non broken controller in over 2 months and I just got a Xbox X lmao about to be out of mine good. @Spence_DFS 🐐

  • iamNightCity iamNightCity (@iamNightCity) reported

    @I2compoze It seems okay on Xbox One X. There a mirror bug and some T-poses. A little frame rate drop for no apparent reason, not game breaking. Worst is recurring hard crash at about three hours of play. #Cyberpunk2077

  • Sincerely_takia 🥝3:29🧜🏾‍♀️ (@Sincerely_takia) reported

    @MommaMia_ Xbox got crash! I got it on sin!

  • ahybridplace Richard (@ahybridplace) reported

    @tricolore @GameSpot It's a problem mainly on PS4/Xbox One. With that in mind the media are pushing that fact and overshadowing the PC version as it is the version that works with minor bugs that I've encountered in my 100hrs still on my 1stplay. Doing the Raiders of the Storm for the legendary SR

  • OBiW4NSHiNOBi OBiW4NSHiNOBi (@OBiW4NSHiNOBi) reported

    @Lutzoid Forza Horizon 4 Minecraft Minecraft Dungeons Generation Zero ...have all crashed. GZ even shut the XSX down. Hell, I've even had the store crash while watching trailers. I agree, the hardware seems ok but the software is *way* behind what I hoped a next gen Xbox would offer.

  • Jaygi195 Jaygi (@Jaygi195) reported

    @Unsafermirror_2 also, I feel like Game Pass for PC is the same thing you have all of the Xbox games (well not all) and I don't mind it being a service for just joining the thing you just get 1 month for $1

  • PartridgeNikki Nikki Partridge (@PartridgeNikki) reported

    @Schofe Need you help 🙌 @game promised delivery taken £600 out of bank last week! no delivery of Xbox service x my sons Christmas present 🥲 lots people in the same boat! no customer service numbers are working no reply to email with your massive platform can u please help x

  • MikeyGrimsley Mikey (@MikeyGrimsley) reported

    @ATVIAssist issues with unlinking my activision account from my Xbox, now have a PlayStation so need to unlink and link to new account

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