Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wiehl, NRW 6
Paris, Île-de-France 6
Berlin, Land Berlin 5
Lyon, Auvergne-Rhône-Alpes 3
Georgetown, KY 3
San Francisco, CA 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Leipzig, Saxony 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Parkersburg, WV 2
Hamburg, HH 2
Büttelborn, Hessen 2
Chicago, IL 2
Gosport, England 1
Kuopio, Pohjois-Savo 1
Granada, Andalucía 1
Salt Lake City, UT 1
Dortmund, NRW 1
Stadtallendorf, Hessen 1
Crewe, England 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • 3RRAN_PLAYZ midnight / erran !!🤍 (@3RRAN_PLAYZ) reported

    Is anyone a tech master that knows how to fix a black tv screen when the Xbox is hooked correctly

  • subbyslutt 𝔠𝔥𝔲𝔟𝔟𝔶 𝔟𝔯𝔞𝔱 🖤 active-ish (@subbyslutt) reported

    my other xbox is broken and now i can’t play apex :(((((

  • ReaperInari0 イザヤ (@ReaperInari0) reported

    @spyro_839 Yeah I have the Xbox and the Switch version and didn’t experience any glitches or anything ****** just audio problems lol

  • Takai_M Takai M. (@Takai_M) reported

    @DaveLuty Yes. I played in my Xbox. But, I saw many vids of gamers with problems on Nintendo Switch.

  • Meelz93 Meelz 🎸🎶 | 5G juice club (@Meelz93) reported

    @LineGutter I was watching Matt Braly (Amphibia) stream the PS4 version which looks really clean and have heard at least *decent* things about the Xbox version so I'm starting to believe that, yeah. I'm almost exclusively PC nowadays so hopefully fans can fix whatever's wrong with it haha

  • Asim_Crash Asim 🇵🇸 (@Asim_Crash) reported

    @rydicoot Nah Crash is owned by Activision and they love money so they’ll release on Xbox too

  • Sonicman234 Sonicman234 (@Sonicman234) reported

    @Velcomia I only had the game crash once on Xbox. Please note, I am using a launch model Xbox One so you’d think I’d experience more.

  • ObscureTales Lamentum (@ObscureTales) reported

    @Rationa75588270 Hi! We are working together with the team in charge of the Xbox platform to bring the update and fix some bugs that have been reported to us.

  • ZBwrestlingacct The Zephyr (@ZBwrestlingacct) reported

    Anybody else having issues with the audio not syncing with the video on the @BleacherReport app for Xbox? I hope this is fixed before tomorrow. #AEWAllOut #AEW

  • surgeonsim Surgeon Simulator 2 🔨 OUT NOW! (@surgeonsim) reported

    @MattSmi15872505 @jellyboard11 @Beckii_FTW We are so sorry, Matt. Are you playing on Xbox? We are currently deploying a server fix that should help with your experience

  • TjOwl5567 Tj Owl (@TjOwl5567) reported

    @surgeonsim Every time I open the game it says “Server downtime” I’m on an Xbox one is anyone else having this issue?

  • pje7 R3dD3v1l87 VIVA RONALDO (@pje7) reported

    @XboxGamePass @XboxSupport almost a whole week of quests not working and still no sign of a fix

  • jonjones Jon Jones (@jonjones) reported

    Anyone else with an Xbox Series X have issues with Ubisoft games launching? I got a refund for Watch Dogs Legion because the Ubisoft online services were offline and the game wouldn't launch. I'm five minutes into trying to launch AC:Valhalla. Singleplayer games, wtf!

  • surgeonsim Surgeon Simulator 2 🔨 OUT NOW! (@surgeonsim) reported

    @TheRichCarey @Xbox We are sorry you experienced issues, Rich. We had a bigger than expected player count on launch and our team is working hard on a fix right now, the servers should be out of maintenance mode soon.

  • CaffeinatedBolt Alex (@CaffeinatedBolt) reported

    Kinda glad the EU physical copies of Sonic Colours Ultimate got delayed as I’ve heard issues not just on the Switch version, but the PS4/Xbox One too (I plan to get it on PS4). Might wait longer when October hits unless I hear of improvements via a patch. #SonicColorsUltimate

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