Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 5
Brisbane, QLD 4
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Vancouver, WA 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Pottstown, PA 1
Excelsior, MN 1
Dhaka, Dhaka Division 1
Collierville, TN 1
Columbus, OH 1
Ciudad López Mateos, MEX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Beno1888 Ben ✖ (@Beno1888) reported

    @DoesItPlay1 This is exactly the problem with xbox. I love my series X but it has a horrible online addiction and @Microsoft and @XboxP3 need to get it sorted out. The box becomes half useless without a constant connection and theres no excuse for physical series games not to work offline!

  • Dfscashman1 Jj lopez (@Dfscashman1) reported

    @joshhart I need this. Bought a xbox for my son for Christmas and it over heats xbox wont fix it. And walmart wont exchange it

  • Masterofmenall1 Cheap Thrills (@Masterofmenall1) reported

    @MldGhost @theRealJayDub2 Info from microsoft?, dont think so, and even if how are we getting berated for liking the new games just because yall fell behind and must rely on old **** in a service which has 300 out of 4,000 games, It was power until xbox failed now it's the same old games for 7 years smh

  • oliver_drk Oliver Darko (@oliver_drk) reported

    @AndiKortes @BenjiSales That's a classic chicken-and-egg problem. Xbox fans don't buy enough Final Fantasy games, Square Enix doesn't make more Final Fantasy games on Xbox, Xbox fans don't buy enough Final Fantasy games, rinse and repeat. Just look at low sales numbers for FF13, KH3 and FF15 on Xbox.

  • Ms903P MS903Polishing (@Ms903P) reported

    @AaaRuRu8 @DoesItPlay1 Yes you couldn't play any digital games that you bought because it was on his console, if he buys those games and sets his Xbox to home he will not have any issues.

  • KyleMHilliard Kyle Hilliard (@KyleMHilliard) reported

    @schindigg Xbox Series X. Performance seems fine. I have had one crash, but framerate has been consistent. I've read some reviews (from folks who have played a lot more than me) that did encounter more issues, though.

  • _eserafa Rafa Gonzalez (@_eserafa) reported

    @BestBuy what's up with the CORS policy showing up at checkout for PS5 consoles? I didn't have a problem checking out an Xbox Series X but on every PS5 drop that's happened in the past 2 months all I get is CORS issues showing up on the browser console. What's going on here?

  • sutkus1985 Sascha Orlow (@sutkus1985) reported

    @MicrosoftStore Yes, I have. My guess is that a few older apps (like Adera) were simply dropped from xbox service and thus can't connect anymore.

  • Ben55784833 Ben (@Ben55784833) reported

    @playrustconsole game keeps crashing more then beta or past couple days playing on Xbox one is this a known issue at the moment ?

  • kaden31851705 kaden (@kaden31851705) reported

    @WarThunder Can you fix my account it says negative golden eagle balance I just bought some and it still don’t work my Xbox user is WistfulGravy9

  • tDioBVEuwBs1PKP リプ魔のゴマゾウ (@tDioBVEuwBs1PKP) reported

    @knockoutcity @velanstudios @Xbox is it Server error?? After logging in on the title screen, it becomes an error screen with nintendo switch. please help me.

  • PharaohRecon Pharaoh Recon (@PharaohRecon) reported

    I don’t know how to fix it but my Xbox isn’t smooth at all. Once I get into a battle, the frame rate lags for a second but it ***** everything up

  • Stevenprr2Pryor Steven Pryor, Lental Photographer (@Stevenprr2Pryor) reported

    Well, my area thankfully hasn't had anyone going mad in store over the #Pokémon TCG or other card games; but they have been marred by supply issues almost as much as the new #Xbox .

  • RkxSpudfish xsolarskyx (@RkxSpudfish) reported

    @RocketLeague so if i was maining abox now move to epic on pc does this mean i can get the dlc cars now because iv got my acc link and still no cars even no that i sign in on the xbox

  • Andersonkyleand Tank4Trevor (@Andersonkyleand) reported

    @playrustconsole Is there any fix for Xbox random freezes coming?

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