Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 95
Milan, Lombardia 36
Rome, Lazio 34
Mexico City, CDMX 32
Berlin, Land Berlin 30
Birmingham, England 25
Hamburg, HH 20
Naples, Campania 18
Turin, Piemonte 18
Frankfurt am Main, Hessen 17
Nottingham, England 16
Chicago, IL 16
São Paulo, SP 16
Toulouse, Occitanie 16
Bristol, England 15
Montréal, QC 14
Marseille, Provence-Alpes-Côte d'Azur 14
Edinburgh, Scotland 13
Brussels, Bruxelles-Capitale 12
Nantes, Pays de la Loire 11
Munich, Bavaria 11
Gummersbach, NRW 10
Dortmund, NRW 10
Cardiff, Wales 10
Atlanta, GA 9
Monterrey, NLE 9
Dallas, TX 9
Bari, Puglia 9
Toronto, ON 8
Bremen, Bremen 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrperxzy perxzy (@Mrperxzy) reported

    @UbisoftSupport @Rainbow6Game I don’t know if this Glitch is on PlayStation but on Xbox there is a glitch where you will lose all sound then shortly after the game would freeze this happened to me only 2 times in ranked matches and I’ve seen it happen to other people I don’t know if you guy knew but yeah

  • Eu_xlii 𝕆𝕝𝕚 ♫ (@Eu_xlii) reported

    @Laitic_ @JamesWashed I’m broken controller, old Xbox, tv, no chair and idgaf I had 2 gunfights and I won both lol

  • NasDaqDad ‘🎮 (@NasDaqDad) reported

    @Outriders I have two friends on xbox series x who haven’t got to play yet. Just keeps saying servers unavailable. This update fix that too?

  • ean36693007 ean (@ean36693007) reported

    @mattswider @techradar Sad part is @Xbox has the supply but won’t give them out to keep the price high , great customer service!!!

  • Ajsanders97 Angelique sanders (@Ajsanders97) reported

    @ThomasAguero5 @XboxSupport I had similar issues but with the help of #smooth_toolz on Instagram I was able to I was able to get it done

  • AbstraitWolf Forever Alone (in Destiny) (@AbstraitWolf) reported

    @SuperRetroid I mean, Microsoft's home entertainment division has gotten its act together under Spencer, and what MS is offering with Xbox in general is pretty compelling. Like, one sub account for game pass b/w PC and Xbox, and a cloud games service to go along with it.

  • onlyaboutarsen1 only_about_arsenal (@onlyaboutarsen1) reported

    @RobynPlaysGames can you tell if Xbox Game Pass for PC is a cloud service or not?

  • xboxnewsclub Tee in real life💚🥇💚 WAKONDA in Gamesland 💚🎮🕹 (@xboxnewsclub) reported

    @MethodicalMemes Facts, ****. i think once Microsoft get these production, supply issues sorted the sky's the limit. Not trying to sounding nasty but its irrelevant if you like GAAS or not but it revenue. More money to be pumped back into Xbox

  • Ajsanders97 Angelique sanders (@Ajsanders97) reported

    @GeekDad412 @XboxSupport @Xbox I had similar issues but with the help of #smooth_toolz on Instagram I was able to fix mine successfully

  • Ajsanders97 Angelique sanders (@Ajsanders97) reported

    @Tisjaa @XboxSupport I had similar issues but with the help of #smooth_toolz on Instagram I was able to fix mine

  • THATSPARTAN116 🇵🇷 (@THATSPARTAN116) reported

    @CallofDuty How about you just worry about fixing dev errors on Xbox please that would be great.

  • Dalmation2017 Dalmation Productions (@Dalmation2017) reported

    First it was YouTube and Xbox Live now it's Instagram and WhatsApp srsly why is it always gotta be programming/server issues #Instagram

  • G_Heart_K2B Dood "K2B" Stunt💚✏️🚍🤙🏻⚙️ (@G_Heart_K2B) reported

    Uh guy's I got a problem I lost my Xbox controller

  • KyleHassett Kyle Hassett (@KyleHassett) reported

    @ATVIAssist I opened a ticket because I linked the wrong account to my Xbox gamertag. I got a reply email but all that was in the body of the email was troubleshooting links that did not apply to my issue. I need help from a real person please!

  • AMKumle24 Alex Kumle (@AMKumle24) reported

    @Microsoft @Xbox @XboxSupport You easily have the dumbest return policies of any company, let alone a billion dollar company. I feel seriously taken advantage of as a customer, and no one on your support team was allowed to offer me any solution to my problem.

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