Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
La Prairie, QC 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Bonneval, Centre-Val de Loire 1
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1
Bielefeld, NRW 1
Fort Worth, TX 1
Lincoln, NE 1
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1
King George, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • nigel_ciesko Nigel Ciesko (@nigel_ciesko) reported

    @XboxSupport I’m still unable to open any game on my Xbox, I’ve restarted 3 times and the error code it gives doesn’t exist on the website given to me. How tf do you **** up that bad

  • Bigholedonut712 Raymundo (@Bigholedonut712) reported

    Hey @XboxSupport can you help me out. My console does not want to open up black ops 2. When ever I try to run it I get and error and it closes the application

  • PlaySushiUK Jason Maddison (@PlaySushiUK) reported

    @pushsquare Well with XBOX One & Series consoles only being able to be set-up online, imagine how many of them will be in landfills in the coming decades as E-Waste when their servers go offline for them consoles. Sony & Nintendo don’t have that problem.

  • dreamietravell1 dreamietraveller (@dreamietravell1) reported

    hey everyone, super quick update. i've run into a problem with the idea of streaming reach soon, that being that i cant find a way not to display my xbox username while playing, even in the campaign. unfortunately, that means i'll likely not play that until i get that sorted out

  • eldridgchavez Eldridg Chavez (@eldridgchavez) reported

    @XboxSupport Any word when series x will stop getting disconnected from online? Thought it was just me but seen vids and forums mentioning the same issues. I'll play online for about 10mns before getting disconnected. Very frustrating

  • Acai28 Alec (@Acai28) reported

    @Mister_Guy_ Yeah I haven't played RS on console since the first one. Xbox definitely has the butt of delay issues based on what people in chat have told me. Good luck!

  • _checkmydiaper_ ig: op.jonathanos (@_checkmydiaper_) reported

    @XboxSupport Error code 0x87e11838 it says nvm it loading i fixed it

  • DigiAtlas James (@DigiAtlas) reported

    @samuelofc That they'd be more proactive in assuring games launch on Xbox that are on PlayStation. Xbox ends up marketing parity to competition but years after the fact. I'm so happy Yakuza and Automata came but the lag from Japan keeps happening if it comes at all.

  • RyTheZombieGuy RyTheZombieGuy 🇩🇪 Hail Ironblood (@RyTheZombieGuy) reported

    @MoistPistachio @bryceinator04 @XboxSupport Ah ok hope they fix it soon then

  • DarthShamus Shane Simone (@DarthShamus) reported

    Issue is my tv which definitely supports hdr10 on my series x says it doesn’t it worked fine on my Xbox One X? I’ll mess around with my tv though to see if I can fix this. I haven’t used it in about a year.

  • johnnytoocute1 johnny_too_cute (@johnnytoocute1) reported

    @XboxSupport Issue with Cold War making my whole Xbox series x crash

  • Manny_bel5 Manny (@Manny_bel5) reported

    @XboxSupport Plzz fix the Warzone glitch where you get kicked out for no reason and it completely freezes and crashes the game

  • DagorneLouc Dagorne loïc (@DagorneLouc) reported

    @Treyarch And for the problem on xbox série x, What are you doing?.impossible to play since 2 days...

  • ArronnnEastwood Arron (@ArronnnEastwood) reported

    @XboxSupport Another day another issue ridiculous really

  • Noahthebeanhea1 Noahthebeanhead1 (@Noahthebeanhea1) reported

    Once again, #ColdWar doesn't decide it wants me to do the easter egg on #FirebaseZ with my friend. The last Essence Trap always crashes my xbox one. But it doesn't crash on solo runs. When will this problem be fixed? @ATVIAssist

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