Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Wrocław, Województwo Dolnośląskie 1
Juárez, CHH 1
Copenhagen, Region Hovedstaden 1
Glasgow, Scotland 1
Medford, NJ 1
Brackenheim, Baden-Württemberg Region 1
Takoma Park, MD 1
Oelsnitz, Saxony 1
High Wycombe, England 1
Hudson, FL 1
Seattle, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • MattLegg Matt Legg (@MattLegg) reported

    @Ask_Spectrum everything else on my Xbox (Netflix, online gaming, etc...) streams seamlessly...and devices in other rooms are fine, too...it’s showing 50+mbs now and still lagging all over the place. Seems obvious there’s an issue with the @Ask_Spectrum Xbox app... @XboxSupport

  • MetaAlphaWolf Alpha Wolf (@MetaAlphaWolf) reported

    @JamieMoranUK Seems like Xbox’s goal is just to be a streaming service in future

  • geoff_sl Geoff (@geoff_sl) reported

    @RogersHelps I am having trouble getting nhl live to play games, just black screen on computers and won't load on xbox. I've tried other computer, webbrowser, cleared cache and other settings. It works fine on fire stick and roku

  • Not_RyanLewis Ryan (@Not_RyanLewis) reported

    @NoWayNation1 @Benjamin_Noah @Xbox Also Xbox live was always a paid service even in Xbox Original days

  • BakerDesigns_ Bradley Baker (@BakerDesigns_) reported

    @Scannerz22 Had this a while back with the Xbox. Changed to a Ethernet cable instead of wireless and it’s not caused any issues since

  • UnholyNY TheUnholyEmpire (@UnholyNY) reported

    If anyone’s having trouble with their Xbox turning off, I heard having it plugged into an outlet as opposed to directly into a wall could be a reason.

  • Sean_sg_73 Justwhat (@Sean_sg_73) reported

    @IOInteractive The Microsoft Store on Xbox now says ‘Manage - You own this’ but when I click on it to install it, it doesn’t appear. I thought it might be installed already but no... please fix this if you are not aware.

  • SheriffWoody759 Sheriff (@SheriffWoody759) reported

    @Jassassino It’s an incredible controller, but after having the issues? It sucks even more that my parents didn’t even bother getting a warranty. So now I have a faulty controller and no alternative, so I guess that means no more Xbox for me :(

  • WarsawVR Warsaw (@WarsawVR) reported

    @EsdesuVR Every Playstation I've owned has lasted til the end of time. I still have a working PS1. Yet every Xbox I've ever owned has broken on me and I barely even play it. Maybe you just gotta play it more.

  • Tomaso_Yowney Tomaso Yowney (@Tomaso_Yowney) reported

    @Treyarch fix crashes on Xbox series x please it’s crashing every game. I know you are a small indie dev with little money, and a small team. Just try your best and fix the crashes so that people like me can finally enjoy the game.

  • YoutubeMan100 Mitchell(My weird account, be nice here Ok? :D) (@YoutubeMan100) reported

    @C0DFANG1RL I like making a good story with a bit of everything.... but She has an issue being multiple people in DMs? Because she does it all on her Xbox I assume? ' I'd assume so '

  • 4kt3800 Fsdhjj (@4kt3800) reported

    @RELLGames Please fix arena on xbox once u die ur stuck on the kg screen plz fix I'm tryna grind spins other than doing afk rewards cuz I have a xbox it turns off by itself plz fix plz I just wanna farm spins

  • Jack75893667 Jack (@Jack75893667) reported

    @Treyarch Fix Cold War crashing on Xbox series X

  • Nicky8754 Wavy Gravy (@Nicky8754) reported

    @XboxSupport hey i need help making an update on my xbox one s it keeps sayin theres a problem with the update and im getting error code 0xE0E8000F

  • Willis__76 Willis Mcgillis (@Willis__76) reported

    @CDPROJEKTRED so I have this issue with my Xbox Series S where it doesn't have the option to go to performance mode in Cyberpunk. Is there a work around for it?

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