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Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tampico, TAM 1
Paris, Île-de-France 12
Marennes, Nouvelle-Aquitaine 1
Limoges, Nouvelle-Aquitaine 1
Stone Mountain, GA 1
Tepic, NAY 2
Wapakoneta, OH 1
Centennial, CO 1
Cuautitlán Izcalli, MEX 3
Monroe, LA 1
San Luis Potosí, SLP 1
Annemasse, Auvergne-Rhône-Alpes 1
Mérida, YUC 2
Somain, Hauts-de-France 1
Fort Worth, TX 1
Gagny, Île-de-France 1
Catania, Sicily 1
Mulhouse, ACAL 1
Mescalero, NM 1
Tuxtla, CHP 1
Ciudad Jardín, MEX 8
Ormond Beach, FL 1
Sarreguemines, ACAL 1
Arabi, LA 1
Kilmarnock, Scotland 1
Albi, Occitanie 1
Malmö, Skåne 1
Liberty, MO 1
Windber, PA 1
Gustavo Adolfo Madero, CDMX 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • JanVac91
    Nope (@JanVac91) reported

    @Xbox Yeah, it was the Series S the problem, not the hidden exclusivity deal with Sony

  • Ares_EL01
    Ares_EL (@Ares_EL01) reported

    @Xbox Your customer support service sucks. I’ve been hacked and they changed my email and pw and all you support staff did was hang up on me. I have the emails to help revert what happened but getting no real assistance. 😡

  • edandersen
    Ed Andersen (@edandersen) reported

    @Xbox @ASUS_ROG "Select games you own" You really need to fix this. For example we couldn't okay Metaphor with xCloud until it came to Game Pass. We are renting an Xbox in a server farm. Just let us okay our libraries.

  • NikTekOfficial
    NikTek (@NikTekOfficial) reported

    @Xbox Yeah exactly a year after launch, The Series S was never the problem here.

  • petithinker
    kabece (@petithinker) reported

    @xbox @XboxP3 Phil, It’s surprising Microsoft hasn’t clarified if the new Xbox ROG Ally can properly suspend games. This is a major issue on Windows. It won’t be a true mobile gaming device until this is fixed

  • TheOnlyAlanWake
    ThisChefBeCookin' (@TheOnlyAlanWake) reported

    @Dexerto @Xbox @PlayStation you are killing gaming by doing this I hope you realize. Holding the entire next generation of gaming back since their release. No wonder so many game have performance issues and suck. When the 360 released, it was only 2 years for OG Xbox to become obsolete

  • Raw_Garrett
    Raw Garrett (@Raw_Garrett) reported

    @finalfantasyxvi @Xbox Please fix the memory leak issue on PC, I would love to buy it but the issue is stopping me.

  • philp_benjamin
    Benjamin philp (@philp_benjamin) reported

    @alexsynthesis @Xbox these clown are blaming sony and also ms has a parity clause in play it has to work on both machine or there going to be problems and ss is the problem.

  • JPLaZavier
    JP (@JPLaZavier) reported

    been a disappointment so far. Everything is 3rd party coming to ps5. And it was a bunch of lame indies, live service, and 2026 ****. Where is Fable, Where is Perfect Dark, Where TF IS GEARS?? @Xbox @XboxGamePass @XboxP3

  • redhawk44102
    redhawk44109 (@redhawk44102) reported

    @Xbox @ASUS_ROG Specs are pretty cool but my main concern is stick drift because I'm gonna keep it a band as a long time gamer since 89 if that thing is using potentiometers that's gonna break more often than my bones and I've at least broken a bone once a year for the last 6 years

  • ttvredrum_
    ttvredrum_ (@ttvredrum_) reported

    @Xbox Fix your other game damnit 😭😭😭

  • Flowden5
    Flowden (@Flowden5) reported

    @Slaptrix_Game @NikTekOfficial @Xbox I bought Forza Motorsport 6 Apex Premium Edition (PC) on the last day before the not advertised delisting (owned free base game long before). Only FM6 Xbox 1 was advertised to be delisted. The Premium Edition DLC says I need to buy it. Support can't fix it. Could never access it

  • Miyazma_
    cody #Free Palestine 🇵🇸🇵🇸🇵🇸 (@Miyazma_) reported

    @SquareEnix @finalfantasyxvi @Xbox It’s not available in Pakistan on steam. wtf fix it!!!!!

  • grok
    Grok (@grok) reported

    @Xbox @AskPerplexity The ROG Xbox Ally X runs on Windows 11, like the original ROG Ally X. Xbox's June 8, 2025, announcement states it combines Xbox power with Windows' freedom, and Engadget confirms Windows 11 with handheld optimizations. A dedicated Xbox button and Game Bar enhance the experience. Some users may swap Windows for Linux, but it ships with Windows 11. Critiques note Windows 11's controller navigation issues, yet it remains the default OS. More details may emerge before the holiday 2025 launch.

  • marianzera
    RoundTripGCR.5mbK (@marianzera) reported

    @XPalad1 @Xbox Problem is that it's only just a handheld with fixed controllers. With Switch you have both options. And 2 controllers (joycons) anywhere you go. And way less heavy.

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