Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 5
Wiehl, NRW 4
Lyon, Auvergne-Rhône-Alpes 3
Wheatland, MO 2
San Francisco, CA 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Leipzig, Saxony 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Parkersburg, WV 2
Büttelborn, Hessen 2
High Wycombe, England 1
Hudson, FL 1
Seattle, WA 1
Creil, Hauts-de-France 1
Lund, Skåne län 1
Vancouver, WA 1
Chelmsford, England 1
Charlotte, NC 1
Lowell, IN 1
Saint-Quentin, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • SamuraiZane Samurai (@SamuraiZane) reported

    @SnapBlastPLAY @Xbox Don't even try to pull that bullshit about Sony "exclusively" raising prices. 2K was the first to state the change and others followed. Don't get me wrong, both companies are doing wrong but Microsoft tried to double the price of a vital subscription service.

  • GaribayKnight Dante Garibay 😎 (@GaribayKnight) reported

    @BungieHelp I have a problem, they have taken my Loot of Conquest in the warehouse I had 120, could you help me. (Destiny 2 Xbox One)

  • bf_woa WOAH (@bf_woa) reported

    @KingOneShot47 @Xbox I saw, thank goodness, but my xbox just died so idk if it will matter unless I fix it haha

  • tombstone6969 tombstone (@tombstone6969) reported

    @MrFreeze2244 if you are having people message you about problems with installing the access pass for Hitman 3 on Xbox, the install works if you log into Xbox store using a phone browser and remote install the pass to the Xbox. I finally got mine to work using this method.

  • Mckinleykiwi kiwi (@Mckinleykiwi) reported

    @Xbox Not only did they fix the problem, they also made up for it by making free to play games free!

  • dastori15 Dan (@dastori15) reported

    @Xbox fix the series x so it doesn’t crash so much

  • aopm08 akaHavoc (@aopm08) reported

    @Forkboy_Gaming I get what your saying but the question should be why Xbox charges Xbox player for live and not PC. Xbox is now.and eco system. There a double standard here and they need to fix it. I'll have to see but I saw klobrille saying f2p is now free that's a step forward.

  • ether_blade Shulk.exe (@ether_blade) reported

    @JaceGrind @Andrew_Dycus @Xbox “If you don’t like it then leave” is what’s a child’s mindset. You don’t get to speak for people that can’t afford it. All of this stems from you thinking 60 dollars isn’t that much for a middleman service fee. Your argument has devolved to defending predatory business tactics.

  • TheRapchure Illuminati cat (@TheRapchure) reported

    @Treyarch you have to be ******* kidding me with these connections /xbox! The game is completely broken!...

  • ZAKUBOX Zaku In A Box (@ZAKUBOX) reported

    @Xbox 2/2* never made sense to me why Xbox was the only one that wanted to lock that behind a subscription model when it's competition did not. Seriously if you were going to ask me to pay $120 for gold and it's still provided the same exact service that I'm sorry but no

  • move_thru_me James (@move_thru_me) reported

    I think this big patch caused new problems ffs 😭 I thought the game would be sound for Xbox one X now I cba man tried loading an earlier autosave and same issue which means I probably need to go back hours to hopefully avoid this issue. Think I might just give it another month😴

  • ContraGirl18 ContraGirl (@ContraGirl18) reported

    Due to unforeseen reasons i have officially deleted SoT from my xbox. For those involved just know i did it for you. Also for those involved you can stop calling me Child!! I'm done with the bullshit. You have a problem with me bring it to me DIRECTLY!!!

  • xBad_Player Austin (@xBad_Player) reported

    @XboxSupport I have an issue that makes my Xbox one not read a game that I’ve put countless hours into because it is on disk. The game is Overwatch Origins Edition and there is no option to buy it in store without buying the legendary edition which is far more expensive

  • Epsilon_Skyline 🔥Romain🌪 (@Epsilon_Skyline) reported

    @XboxP3 @vicious696 @Xbox Not sure who at the office thought "Hey let's double the price of our service for no particular reason" would go well with your customers but hey, I'm no man in a suit I don't make decisions

  • omega_striver OmegaStriver (@omega_striver) reported

    @Xbox Lol at the people thanking and bragging on Microsoft. They created a problem SO they could fix it. Now let the praise roll in.

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