Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Brussels, Bruxelles-Capitale 3
Omaha, NE 2
Southampton, England 2
Manchester, England 2
Paris, Île-de-France 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brisbane, QLD 2
Liverpool, England 2
Gelsenkirchen, NRW 1
Belle, WV 1
Essen, NRW 1
Hanau am Main, Hessen 1
Montauban, Occitanie 1
Hemet, CA 1
Spring Hill, KS 1
Hove, England 1
Thuin, Wallonia 1
Newberg, OR 1
Sutton, England 1
Köln, NRW 1
Mesa, AZ 1
Saint-Brieuc, Bretagne 1
Gustavo Adolfo Madero, CDMX 1
Zürich, ZH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • StressmanLC 👑Stress-man👑 (@StressmanLC) reported

    @Respawn Hay after the update I can't seem to get in a ranked match for masters I keep getting code:net......I'm on Xbox i don't know if anyone else is experiencing This that is on console cause of lobbies seems to be fine.....but please fix thank you

  • zakwan_khidzir Zakwan Khidzir (@zakwan_khidzir) reported

    @amyliny @96lions_ @XboxGamePassPC Thank you for your work. Already subscribed! However, there are two issues so far: 1) The user experience needs to be improved. Having to use two different apps (Insider Hub & Xbox) is very confusing. 2) Pretty sure the filters under All PC Games are broken. No results at all.

  • fridus_m Frida Sand (@fridus_m) reported

    @EAHelp I’m having trouble staring Apex Legends after the recent update on Xbox series X. Stuck on loading screen when starting the game up. Rebooting Xbox and reinstalling game has not helped. Would very much appreciate some help or insight on why this is happening. Thank you

  • boonk9000 ForBoonk9000 (@boonk9000) reported

    @BethesdaSupport @TESOnline Alright Bethesda I’m not finna keep playing this game with you fix the SKYRIM SPECIAL EDITION ON XBOX NOW! It’s been MONTHS! The menu is unbearably laggy! You literally broke it and left it broke for MONTHS! I want either a refund for my game or ima sue! So FIX IT!

  • paligama23 A 💀 (@paligama23) reported

    @Blacktank17 @iamalitayyeb Ps releases way more exclusives than Xbox, it’s to be understood that they won’t come to the service day 1

  • RoxieOn60Hz Roxie 🎸 (@RoxieOn60Hz) reported

    @RELLGames Pls fix kbm on Xbox im not able to use my cursor

  • IngoStiebner Ingo Stiebner (@IngoStiebner) reported

    @Saltiest_Gaming You can’t be this stupid. Seriously. You must be just ignorant to the fact that Nintendo switch online is the equivalent of Xbox Live which has 100m. Gamepass is a games subscription service, Nintendo online, psplus and Xbox live are online services.

  • ZeroLifex00 Zero (@ZeroLifex00) reported

    Ugggghhhhhh game service fanboy discourse rolls on. Just play whatever you want, on whatever you want, however you want. Game Pass is the better deal, but I don't have an Xbox because I like PlayStation. Their brand works for me. I also really like subscription services.

  • Starscreamking Rob Wyatt (@Starscreamking) reported

    @Xbox Done with xbox. Impossible to talk to anyone when you have an issue. No customer service at all. Allow sales of broken games and software but does nothing to help customers. Will be cancelling my ultimate sub and selling xbox.

  • CrimsonMarax WickedMarax (@CrimsonMarax) reported

    @MarshyDaFox I think it was because the game was developed for Gamecube in mind which is a more powerful system than PS2, (GC only had disc space problems) Xbox had no problems to run it so it's identical with Gamecube version. Framerate is just really bad on ps2 version

  • The0riginals1n The 0riginal Sin (@The0riginals1n) reported

    @Stastnyb0 Well, its better than what we currently have but still not quite there with xbox's gamepass service, yet. That said, as the industry moves forward i feel most games will be f2p up front with profits made from ingame microtransactions.

  • Risike2 Risike (@Risike2) reported

    @WWEgames And still impossible to play on Universe mode (crash at launch), and still impossible to play with an Xbox series gamepad on PC with a keyboard connected...

  • U_N_I_F_I_E_D UNIFIED (@U_N_I_F_I_E_D) reported

    @playstation_x3 @Xbox You're Basically coming off as saying Xbox games aren't quality cause they're in a Sub model, seems disrespectful to me. Game Pass is being kind of bold and more forward thinking. Saying a Streaming Service w/ option to download games isn't viable seems out of touch ole Jimmy.

  • weaverc1234 Callum Weaver (@weaverc1234) reported

    @infrarogue89 I dont know how PS will compete with Xbox for live service games when they are gonna make you spend $70 on PS exclusives but you can subscribe to gamepass for Xbox ones

  • Jamoo89 Jam The Gamer (@Jamoo89) reported

    @vicious696 Absolutely Parris! Xbox should make online play free for all and get rid of the games for gold service.

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