Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 5
Brisbane, QLD 4
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Charlotte, NC 2
Chelmsford, England 2
Montpellier, Occitanie 2
Vancouver, WA 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Nîmes, Occitanie 1
Chatham, England 1
Lentilly, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Prxxs44 Prxxs (@Prxxs44) reported

    @XboxSupport Really? 2 gamepass codes come up as errors for me

  • TracJohnny Johnny (@TracJohnny) reported

    @ESV_Breeze Not much better here in the states. If our bill is late internet is crap. They say they don’t mess with it but it’s obviously different. Can’t shut the door because WiFi will mess up. Xbox is hard wired and still has issues. It did get much better once we got fiber optic.

  • Djizle John Ramos (@Djizle) reported

    @AmazonHelp I am fuming my xbox series x PRE-ORDER finally shipped a week ago via UPS. card charge shipping label created, but warehouse never handed over to ups! phone support told refund possibly only option. that is NOT RIGHT DO. you should FIX not refund!

  • DarkKnight0907 Dark Knight (@DarkKnight0907) reported

    @s4ck0fm3at @verge I highly doubt you've used one. I've owned all the play stations and call tell you the Xbox is a great console. The controller is significantly better than the PS4 controller. Microsoft has better customer service. Game pass.

  • tinyjish tinyjish (@tinyjish) reported

    Every time I buy a custom/special edition controller they always break and thats me looking after them. Has anyone else had this problem? either way I have a temp fix for my cyberpunk xbox controller....but I havent had it long and its already broken 🙄just a bit of a joke init.

  • TheWulfrunian Dave Hemmings (@TheWulfrunian) reported

    @WarThunder PLEASE fix XBOX series X issue when the game just crashes or the black screen of death appears at the end of a match! I'm dying to play it again!

  • Xboxes6662 Xboxes666 (@Xboxes6662) reported

    @HDTVTest hey i have a question for you regarding the LG CX beta firmware that fixes 4k 120hz vrr. If my Series X is in that mode i see tearing but do you know if that fixes the "signal lost" issue? My xbox goes black screen and i need to swith input the get the screen back. Thx

  • The_Josh023 Josh Long (@The_Josh023) reported from Pleasant Hill, Missouri

    @Tony_Flame Not sure who to direct this to so apologies. Any idea when a fix for the glitch crashing and bricking Xbox series X might come out? It crashed mine twice last night thankfully it still works, but I can’t risk my new system. So I can’t play until a fix is out.

  • FezzaELM FΞZZД (@FezzaELM) reported

    @JosephASherrill @NotDollie xbox too.. cant stay on server for more than 30 mins and already had a wyvern killed due to a disconnect issue after the release a patch to solve disconnection

  • simpjiraiya jiraiya😁 (@simpjiraiya) reported

    @RobloxBattles fix your **** in xbox I can't even play because I can't turn off afk

  • The_CrapGamer The CrapGamer (@The_CrapGamer) reported

    @tom82601272 Why not speak up if disappointed? I mean seriously. A lot of these issues are ones that Xbox fanboys suppressed as "Not a big deal" leading up to launch...lol

  • TruthCastorTroy Michael Avalos (@TruthCastorTroy) reported

    @mtplug_grinder Having the same problem only on next gen games it was playing TTO or unlimited/limited on 2k but then yesterday shut off during mycareer story and once well playing zombies I don’t think it’s our xbox’s I think it’s the next gen games

  • jarthursquiers J. Arthur Squiers (@jarthursquiers) reported

    @PabloRiveraNc @TESOnline @nendoras I have never had the game crash on me, but I play on Xbox.

  • NoelAbey Noel Abey (@NoelAbey) reported

    @seg183pool @linuswilson Returned by an Xbox fanboy or someone that bought multiple and their mom got angry. I don’t know. Maybe it is broken.

  • Matthew12877562 Matthew Randall (@Matthew12877562) reported

    @Treyarch @Treyarch why is it I can't play the zombies split screen locally? Also why is it all the game does is crash on my Xbox? Can't you guys make a game that ******* works?

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