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Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ciudad Nezahualcoyotl, MEX 1
Chihuahua, CHH 1
Akron, OH 1
Melbourne, VIC 1
Leeds, England 2
Saltburn-by-the-Sea, England 1
Cincinnati, OH 1
Alton, IL 1
Viburnum, MO 1
Lincoln, NE 1
Naaldwijk, zh 1
York, PA 1
Putney, VT 1
Ciudad Obregón, SON 1
Gloversville, NY 1
Sneads Ferry, NC 1
Cranbrook, BC 1
Milford, DE 1
Rocky Mount, NC 1
Riverside, CA 2
Piedmont, MO 1
Woodbridge, VA 1
Heidelberg, Baden-Württemberg 1
Phenix City, AL 1
Orange Park, FL 1
Saint-Romain-de-Colbosc, Normandy 1
Decatur, AL 1
Lee's Summit, MO 2
Belfast, Northern Ireland 1
Chongqing, Chongqing 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • 609Gunner
    Tweetsarefortheweak (@609Gunner) reported

    @XboxSupport Hi, I was given a refund for a game I bought, and I've been waiting over 10 days now for a refund that still hasn't arrived in my account. I can't believe I have to go to twitter just to try and get this issue resolved. I'd appreciate any help as calling or email isn't working

  • jitteippings
    richazz📉 (@jitteippings) reported

    @Terraria_Logic Hey trerraria can you fix the controls on Xbox to normal?

  • RatedR_Str8Edge
    Dennis B. 🇺🇦 (@RatedR_Str8Edge) reported

    @EAHelp @Dvlsplaygr0und I have the same Issue on Xbox Series X!

  • MikeUntitled
    Mike Untitled (@MikeUntitled) reported

    @ItsLachieNZ @PeterOvo5 @stebed0 You need to seek help. If you are this concerned about someone owning a PS5 and and Xbox you have some deep issues.

  • Martin76x
    Martin - (@Martin76x) reported from Inverness, Scotland

    Hey @TwitchSupport How come I can livestream using my Xbox but I can’t sign in using my Xbox username ? #FixThisPlease

  • SpiralkingX
    Spiralking (@SpiralkingX) reported

    @PlayApex my apex rank has just went down to Rookie 4 from silver 2. For context, I have been grinding rank since new season. this is a glitch. Closing apex didn’t work. Restarting Xbox didn’t work.

  • Ricytje
    Ricy 87 (@Ricytje) reported

    is xbox glitch fixed?

  • 3Eavatarstate
    AVATARxSTATE GAMING (@3Eavatarstate) reported

    @BamBam_V3 Only being on Xbox isn’t my issue and I’m certainly not crying about it. My mistake for engaging.

  • ixbot1
    ixbot (@ixbot1) reported

    @jamesmcrgaming @Kiranraj_T @NextGenPlayer and like I said, the games benefited from being under xbox, and MS really doesn't need your credit or approval. They are allowed to invest in their business. Whether or not Sony has invested on the same level really isn't their problem.

  • _Dr4g0n72_
    Dr4g0n72 (@_Dr4g0n72_) reported

    @danno_omen Doesn't matter whether you play PS, Xbox, Switch or even Retro..... we're all supposed to be gamers..... if a game is good then its good... regardless of the Platform.... problem is, there are a lot of idiots on here who can't acknowledge a great game if its not on their platform

  • jade_rowberry
    EpicDeadGirl (@jade_rowberry) reported

    @XboxSupport is there any chance a Xbox (official) would be able to help me please because I've done everything I need to and getting nowhere on my purchase issue

  • _Ashen_OnE
    Attila1 (@_Ashen_OnE) reported

    @TWTHEREDDRAGON "picking up smaller studios" 💀 and the lack of studios isnt the problem in the xbox vs ps since xbox have more studios, the problem is the **** management.

  • Eiradin
    Eiradin (@Eiradin) reported

    @JeremyPenter The textures are bad but the game is solid at least on xbox my wife been playong on the ps5 hasnt had any issues, on xbox the only real issue ive had was crazy lag when someone was joining my hunt mid fight and the camera has much to be desirerd

  • D0nP3dz
    Pedro Rodrigues (@D0nP3dz) reported

    @XboxSupport is there an issue with wired connections as I haven’t been connected to the network since yesterday 4pm but there is another Xbox in the house that is connected fine is the problem the console ?

  • GamerCyberpunk
    Cyberpunk Gamer (@GamerCyberpunk) reported

    @PeterOvo5 dunno what their problem is i own xbox, playstation and switch and gaming laptop its nice to have options

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