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Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leeds, England 2
Saltburn-by-the-Sea, England 1
Cincinnati, OH 1
Alton, IL 1
Viburnum, MO 1
Lincoln, NE 1
Naaldwijk, zh 1
York, PA 1
Putney, VT 1
Ciudad Obregón, SON 1
Gloversville, NY 1
Sneads Ferry, NC 1
Cranbrook, BC 1
Milford, DE 1
Rocky Mount, NC 1
Riverside, CA 2
Piedmont, MO 1
Woodbridge, VA 1
Heidelberg, Baden-Württemberg 1
Phenix City, AL 1
Orange Park, FL 1
Saint-Romain-de-Colbosc, Normandy 1
Decatur, AL 1
Lee's Summit, MO 2
Belfast, Northern Ireland 1
Chongqing, Chongqing 1
Modesto, CA 1
Salem, OR 1
Upton, England 1
Minneapolis, MN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • ImTHEAC3
    IMTHEAC3 (@ImTHEAC3) reported

    @XboxSupport Just me or is my redeem not working?

  • yannis2kk
    yannis (@yannis2kk) reported

    fix crashes in unlimited please omg, Too many times my Xbox series x turn off on a unlimited games , that’s not only me , 15 days we have the game and that’s still not work. @Beluba @NBA2K @2KSupport

  • z0m613slaya
    z0m613slaya (@z0m613slaya) reported

    @NoahJ456 Kinda sad that treyarch cares more about nerfing xp then they do about fixing a major issue making the entire xbox family of systems completely shut off.

  • mo_childs
    Mo Childs (@mo_childs) reported

    Anyone else having this issue? The mypoints aren’t moving after career games. The badge points are tallying, but not giving you the badge. @2KSupport @NBA2K @Xbox #seriesx #NBA2K21

  • AbdelatyHamza
    Hamza Abdelaty (@AbdelatyHamza) reported

    @LandfallGames Hey landfall when I play tabs on Xbox one it keeps saying controller disconnected and it is not disconnected this only happens on tabs this is a huge problem and it stops me from playing and how do o reset the unit selection bar to normal. Thanks for making an excellent game

  • XboxSupport
    Xbox Support (@XboxSupport) reported

    @jonmod80 Please follow our Official Xbox Support page on Twitter in order to be able to get a Direct Message regarding the issue you are encountering

  • Terry60493150
    Terry (@Terry60493150) reported

    @DrabberJ @ginger_luke13 @XboxSupport PlayStation has a fix for that its a reset button that kills the power on the controler had it since ps3 i think??

  • ZSuxd
    zSuxd 🚫🥜(failed) (@ZSuxd) reported

    @x2Tyy cold war for some reason randomly turns off the xbox, or disconnects ur controller w the newer xbox, its a bug which hopefully they will fix coz its annoying af

  • Lukesheridan111
    Luke Sheridan (@Lukesheridan111) reported

    @ATVIAssist @Activision @Treyarch I keep getting a message come up when I try play split screen on Cold War zombies on Xbox , it says that it doesn’t support it and I need to remove the split screen player, what can I do to fix this thanks

  • LouieHalfhide
    Louie Halfhide (@LouieHalfhide) reported

    @Treyarch Please sort out Cold War causing Xbox’s to crash and turn completely off when booting up the game.

  • Jonatha92669029
    Jonathan York (@Jonatha92669029) reported

    @Treyarch Instead of adding **** to the game. Fix the bug when u login it turns off your Xbox? Whats yalls problem??

  • XboxSupport
    Xbox Support (@XboxSupport) reported

    @Bobvilla55 Please follow our Official Xbox Support page on Twitter in order to be able to get a Direct Message regarding the issue you are encountering

  • speedyuk1
    Mr M Jackson (@speedyuk1) reported

    @watchdogsgame **** off then not going fix problem for xbox series x and I want my money then because the games is full of bugs.

  • ThrottleUK
    David Leather (@ThrottleUK) reported

    @xboxuk Hi I’d preordered a Xbox series S on the 18/11/20, I had loads of problems with payment not due to lack of funds.. eventually it went through on one of my cards. Payment shown as being took and i was awaiting start December dispatch😌 Now I’ve been just refunded for it ?

  • Scottpayne001
    Scott Payne (@Scottpayne001) reported

    @Razer Has there been any updates with regards to the Thresher headset as my Xbox Series X is having issues not connecting or sound corruption? The Xbox X is fine though...

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