Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 4
Brisbane, QLD 3
Oak Creek, WI 3
Liverpool, England 2
Alexandria, VA 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
London, England 2
Benito Juarez, CDMX 2
St Helens, England 1
Boca Raton, FL 1
Seattle, WA 1
Marietta, GA 1
Phoenix, AZ 1
La Ventana (Josefa Ortiz de Domínguez), BCN 1
Bourgoin-Jallieu, Auvergne-Rhône-Alpes 1
Sittingbourne, England 1
Shinnston, WV 1
Salisbury, England 1
Caudebec-lès-Elbeuf, Normandie 1
Bonneval, Centre-Val de Loire 1
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1
Bielefeld, NRW 1
Fort Worth, TX 1
La Prairie, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulCaw24287804 Paul Cawley (@PaulCaw24287804) reported

    @virginmedia since upgrading my package to the ultimate I have nothing but issues. The internet is terrible and slower, xbox keeps lagging tv freezes. No signal on my mobile. Terrible customer service been on hold over an hour. Extremely poor service Virgin.

  • JoeyKenney5 Joey Kenney (@JoeyKenney5) reported

    @Tectosaurus @Treyarch I’m on Xbox and the lag was so bad last night for the first 4 min of the round. It was tucking awful.

  • DPLittlefield Darren Littlefield (@DPLittlefield) reported

    @XboxSupport Unable to cancel my son’s Fortnite subscription as it is not available in subscriptions. Can’t reach anybody in support. It seems I am not the only one with the issue. Please sort this out.

  • Colette54448606 Colette Murphy (@Colette54448606) reported

    @Treyarch Joke broken unfixable glitchy frames missing visibility terrible cost for items over charged not built to run on the xbox one or ps4 remade old maps hit detection out guns not calibrated perks don't work as they should score streaks not deploying when they should I can go all day

  • xTheLoyalDutchx MISTER_J95💰💎🇸🇯🇳🇱 (@xTheLoyalDutchx) reported

    @_LarZen_ @Forbes Yeah, it's good, but far from perfect. Had lag, stutters and one thing I really noticed was the inputlag, I pressed the button on the controller and it would ofc react, but not as fast as on a pc or xbox/ps5. But as I said, It has alot of potential. Like your image btw 1/2

  • NartSosruko Muhammet Serdar Asil (@NartSosruko) reported

    @UbisoftSupport Hello, Will this gamepad issue be fixed on the Steep? I'm playing it on PC with the Xbox One controller and the button layot changes automatically and without any reason and the character makes weird movements when it happenes. It's gettin' out of control

  • ShakeDown2012 ShakeDown (@ShakeDown2012) reported

    @JoseTecua2 @NBA2K @2KSupport That's been happening to me every day on Xbox. But I reboot my console by unplugging it and it works. That doesn't work on PS5? 2K really has to fix this.

  • AndyrooMoris andyroo morris (@AndyrooMoris) reported

    @RobloxIslands So when are the pink/White daffodils going to be fixed on xbox because right now there is a whole bunch of things broken on xbox including the bgm I mean come on! Make sure things work on all platforms before releasing then y'all won't get moaned at will ya.

  • lowkey5673 Brian Harlin (@lowkey5673) reported

    @Xbox Why is your capture system such trash??? More often than not, I try to capture a video and get hella short changed. E.G., amazing quad kill today, asked for 2 minutes...it saved 10 seconds! Fix your issue!

  • JustZappi KSI Zappi (@JustZappi) reported

    @ITalkFortnite Well fortnite owes me eon as about a week ago I redeemed the Xbox code and it never gave me the skin it’s in my redeem history on the right account and even Xbox said with what I gave them they should give me it. It’s apparently a glitch that hasn’t been patched so that’s fun.

  • DylanB_Chilling Dylan Barton (@DylanB_Chilling) reported

    @wwe @WWEgames are we going to ever get another game for #Xbox & #PlayStation5? I didn't have 2 much problems with my 2k20 just wish the women's division & teams would have been more thought out. No boss n hug connection & kabuki warriors teams. We NEED A NEW GAME ON CONSOLE #WWE

  • BristolianGamer Sam Coles | Bristolian Gamer (@BristolianGamer) reported

    @z3raphim @devilddr But the performance issues shouldn't be there, these are same people who got The Witcher 2 running on the Xbox 360 which most thought it was impossible.

  • Fragment__West Cameron 🤳🏻👨🏻‍🦼 (@Fragment__West) reported

    @WarThunder Will you please fix the crossplay issue that is happening on Xbox please

  • P4xll_ Paul🦖 (@P4xll_) reported

    @FortniteGame @FNCompetitive pls fix loading screen bug on xbox

  • Paolo426905055 Fortnite Horde Rush (@Paolo426905055) reported

    We Have Noticed That There is A Bug On PS5 And Xbox Series S Is When You Get A Gun U Lag Out Of The Map We Trie To Fix It And The two Consoles Are Stuck in horde rush play button after we fix it they can play

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