Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 5
Perth, WA 4
Oak Creek, WI 3
Liverpool, England 2
Alexandria, VA 2
La Prairie, QC 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
St Helens, England 1
Boca Raton, FL 1
Seattle, WA 1
Marietta, GA 1
Phoenix, AZ 1
La Ventana (Josefa Ortiz de Domínguez), BCN 1
Bourgoin-Jallieu, Auvergne-Rhône-Alpes 1
Sittingbourne, England 1
Shinnston, WV 1
Salisbury, England 1
Caudebec-lès-Elbeuf, Normandie 1
Bonneval, Centre-Val de Loire 1
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • HPinder500 Harry Pinder (@HPinder500) reported

    @LJFletcherBSc Microsoft store is just the worst app for downloading stuff and the Xbox launcher is only marginally better in my experience. Haven't got a fix besides restarting the pc / trying another day and it sometimes decides to work

  • digital__soap Digital Soap (@digital__soap) reported

    MLB still not working great on Xbox One X sadly… unable to stream

  • Loozoo4 Loozoo (@Loozoo4) reported

    @PlayApex Xbox game chat is still broken since the new gen update. Is there any fixes in the works? I haven’t been able to play for close to two weeks now @Respawn @EAHelp

  • aewadwaddw tuwdvvwd aewadwad (@aewadwaddw) reported

    @boneloaf Any idea when I'll be able to play online without it failing to connect? Ive been having this issue strictly on the windows xbox version of the game, and it has only worked a few times. Really frustrating, and nothing is wrong with my internet.

  • falcoooooooo fhris calconiere (@falcoooooooo) reported

    @PlayApex hey any acknowledgement about Xbox players not being able to use game chat for a week now since the next gen update? Fix coming?

  • BoyKir Boy (@BoyKir) reported

    @EAHelp @PolygnotosK Same problem with sound on Xbox x after update. Guys common ! May u try to fix it?

  • maaya_ffxiv Maaya 賢 (@maaya_ffxiv) reported

    @Uchi3123 @marlisjun I don't think that's going to be an issue. There's a lot of issues with Xbox, for all the manipulative marketing that americans especially eat up, but Phil is still an insanely talented and savvy leader. He won't let those studios rot like every other studio Mattrick ignored.

  • TheRebelGreaser TheRebelGreaser (@TheRebelGreaser) reported

    @UbisoftSupport @UbisoftSupport we both play on Xbox and the message says it can't connect to Ubisoft services. Because it's says that service is unreachable and to try again later

  • ServingThat Just Better (@ServingThat) reported

    @XboxSupport I’m having issues with Microsoft rewards I was about to claim a 25$ card but I loaded up the app and none of the rewards are loading

  • stooovie Jiří Fiala (@stooovie) reported

    .@XboxSupport it looks like the Xbox Series X Controller (the 1914 model) has zero batter indication. It just turns off in the middle of the game with no warning whatsoever, which is kind of a problem with games like Elden Ring. Is that right? I´m on PC.

  • ChingeEuch euch chinge (@ChingeEuch) reported

    @asphalt Hi #A9Support Not an issue but with Win10 the update link is going to Xbox. There is no update available ('You already have the game' message pop). We have to go to Microsoft store to update the +3Go update... Not a bug, but maybe an improvement to make. Not a big deal though

  • KINGANGELUS ANGELUS (@KINGANGELUS) reported

    @Boxenberger Then it has to be something an update etc cause my friend his xbox series x is brand new only two weeks and is broken power up and just stays there. He was playing Elden Ring and the console turn off and the power button started blinking #.

  • jim76735776 Jim (@jim76735776) reported

    @CallofDuty Maybe if you want more people to spend money on your game, you should address the key issues console players face - your proclaimed majority player base. Still no fix for 120hz on Warzone on @Xbox Series X. Horrendous texture bugs across both new and old-gen consoles...

  • aha360 Abdul Hussain (Hu/A. Hu/Abdul-Kareem Hu/Hussain) (@aha360) reported

    I hate to ask, but has anyone with an Xbox Series X|S-era Wireless Controller managed to get it connected with a CSR-labeled Bluetooth dongle on PC? I can link it up to a Google (ASUS) Nexus 7 2012 via Bluetooth without issues, but not via PC with a basic Bluetooth dongle

  • parkytom90 alan daivis (@parkytom90) reported

    @MicrosoftHelps why is microsoft rewards not working still on xbox one 2 days now?

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