Xbox Live Outage Map
The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xbox Live users affected:
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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 5 |
| Paris, Île-de-France | 3 |
| Oak Creek, WI | 3 |
| Brisbane, QLD | 3 |
| La Prairie, QC | 2 |
| Anaheim, CA | 2 |
| Pawtucket, RI | 2 |
| Chelmsford, England | 2 |
| Columbus, OH | 2 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 2 |
| Melbourne, VIC | 2 |
| Frankfurt am Main, Hessen | 2 |
| London, England | 2 |
| Benito Juarez, CDMX | 2 |
| Tergnier, Hauts-de-France | 2 |
| Beloit, WI | 1 |
| Layton, UT | 1 |
| Saint Augustine, FL | 1 |
| Bielefeld, NRW | 1 |
| Fort Worth, TX | 1 |
| Lincoln, NE | 1 |
| Liverpool, England | 1 |
| Beauvallon, Auvergne-Rhône-Alpes | 1 |
| Gaylord, MI | 1 |
| Rio de Janeiro, RJ | 1 |
| Freising, Bavaria | 1 |
| Samāstipur, BR | 1 |
| North Shields, England | 1 |
| King George, VA | 1 |
| Santiago de Querétaro, QUE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xbox Live Issues Reports
Latest outage, problems and issue reports in social media:
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Panchito McDonald's
(@EsePanchitoMc) reported
@SegaShopEurope SEGA makes me wonder why they don't team up with Xbox to offer the complete catalog of Genesis/Mega Drive games in a Game Pass collection. I know they can't all be there, due to licensing issues and a thousand other things. But, come on, do that for your fans.
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Lasselelle
(@Lasselelle) reported
@PaulTassi @Forbes Biggest issue xbox has is that all their exclusives are released for PC, so you might as well play them on PC with vet tre r performance
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BaldBelperGaming78
(@NintendoldGuy) reported
.#Microsoft really need to up their game with #Xcloud Even with the strong broadband, it’s so glitchy. #Stadia was almost perfect in that regard. Never had an issue at all with performance. @XboxP3 @Xbox really need to get it sorted. Nowhere near a good enough standard.
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Eileen Antfarm
(@bradcandoit) reported
Xbox had a glitch that made any game totally glitchy and unplayable while you had a peripheral steering wheel plugged in, so I haven’t done any racing in weeks
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SeriouslyAverageGamers
(@SeriousAverage) reported
I have spent the primary portion of my gaming time on Xbox ever since the first Xbox console launched. I had an Xbox 360 from launch, an Xbox One from launch... Xbox still can't seem to master consistent first party success, and it's a problem - Game Pass *will* struggle without.
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Cap'n Stan
(@mcsetty) reported
@PaulTassi @Forbes It's hard to argue that Xbox competes on these terms. As someone who's more focused on coop/multiplayer with a play group, Sony's offerings aren't a big allure. Will be interesting to see what their service games look like.
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Bryce
(@NomadCanid) reported
I played a bunch on Xbox and I need that Battlefield fix again
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Shawn Hanscom
(@Shawnhanscom) reported
@PotionPermit @LBozzie98 I’m having issues with Leano’s quest, Back to the Sea. I cannot make Gun Powder when I open the cauldron. Blue quest marker is there and everything but I cannot make it. Playing on Xbox one. Any help on this?
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Mario
(@Mario64841085) reported
@majornelson why is it so difficult to contact Xbox support? I have a design lab order that never arrived (Fedex is the worst shipping company) and it's impossible for me to get in touch with support, the "Call Me" option always gives me an error.
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xBo0ndockS4intx
(@xBo0ndockS4intx) reported
@CrookzFPS @charlieINTEL I have pretty decent internet. Unfortunately it doesn't seem to matter when I play COD. And everytime I sit down to play there is an update so yeah I was expecting it to be a large game. Just wondering what was so broken about the Xbox version, that it's update was 50 gb larger
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dean kelly
(@punisherofmts) reported
@DisneyDLV I been alway from my Xbox but been playing then game on switch but know can’t load my cloud save game on Xbox how do we fix this ?? Because it taking me back to level 20 but I select load cloud save level 30 and don’t get my data 😔😔
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Nolan Rooney
(@ConfusedRealm) reported
@PaulTassi @Forbes Xbox doesn’t really make AAA blockbuster games anymore. They haven’t had a must have GOTY contender in years. They moved onto the service market with gamepass. While playstation is moreso the game market.
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WRC The Official Games
(@WRCTheGame) reported
The #Xbox update (2.1.2.0) that was released last night did not resolved some issues, our team is working on resolving them through a future update, most notably: • Game crash with Logitech G920 • No FFB for the Thrustmaster TX but can suddenly lock-up
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Martin CBM Riley
(@MartinCBMRiley) reported
@PaulTassi @Forbes Spot on with this article Paul. I can't honestly think of the last MS exclusive game I played and really loved. Probably going back to Xbox 360 era to think of one. Have no problems with Microsoft, I enjoy a lot of what they do and subscribe to gamepass on PC. But this is right
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Seth Kleinpaste
(@SethKleinpaste) reported
@MightyKraken @NoobtheLoser Tech guy here: this works because sometimes the issue is cracked solder joints. Using temperature changes (see also the 'towel trick for Xbox 360 red ring of death) to get bits touching each other again can help, but if it works, the first thing you should do is...
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