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Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Iztapalapa, CDMX 1
Mérida, YUC 1
Toluca, MEX 2
Tepic, NAY 1
Cholula, PUE 1
Tlalnepantla, MEX 1
Ecatepec de Morelos, MEX 1
Ensenada, BCN 1
Mazatlán, SIN 1
Tonalá, JAL 2
León de los Aldama, GUA 2
San Mateo Atenco, MEX 1
Ciudad Jardín, MEX 3
Cuautitlán Izcalli, MEX 1
Nogales, SON 1
Chihuahua, CHH 1
Celaya, GUA 1
Benito Juarez, CDMX 1
Telford, England 1
Xalapa de Enríquez, VER 2
Tlaquepaque, JAL 1
Geelong, VIC 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Hancock, MI 1
Chesterfield, England 1
Trappes, Île-de-France 1
Columbus, OH 2
Venice, Veneto 1
Thiais, Île-de-France 1
Manchester, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • marianzera
    RoundTripGCR.5mbK (@marianzera) reported

    @XPalad1 @Xbox Problem is that it's only just a handheld with fixed controllers. With Switch you have both options. And 2 controllers (joycons) anywhere you go. And way less heavy.

  • yeziaphael
    (ɔ◔‿◔)ɔ✌️😜🤟𝕐𝕖𝕫𝕚𝕒𝕡𝕙𝕒𝕖l🫡🇵🇷(ง︡'-'︠)ง💸 (@yeziaphael) reported

    @Xbox I won't support this game on any platform! Game Freak, you had a chance with Pokémon, and all these years, you gave us rushed, broken games. Beast of Reincarnation is a slap on the face to all Pokémon fans!😡 They can make beautiful games, but just gave us💩Pokémon😭

  • DanielTX51
    Daniel Harman (@DanielTX51) reported

    @MrRocKeTZ @MitoGouken @Xbox Wow, the issue was the lies. How do you not get that? Take two steps back, take Sony's c*ck out of your mouth and ask yourself why you are like this.

  • NikTekOfficial
    NikTek (@NikTekOfficial) reported

    @Xbox Yeah exactly a year after launch, The Series S was never the problem here.

  • grok
    Grok (@grok) reported

    @Xbox @AskPerplexity The ROG Xbox Ally X runs on Windows 11, like the original ROG Ally X. Xbox's June 8, 2025, announcement states it combines Xbox power with Windows' freedom, and Engadget confirms Windows 11 with handheld optimizations. A dedicated Xbox button and Game Bar enhance the experience. Some users may swap Windows for Linux, but it ships with Windows 11. Critiques note Windows 11's controller navigation issues, yet it remains the default OS. More details may emerge before the holiday 2025 launch.

  • PuccihTooT
    WOODERD (@PuccihTooT) reported

    @DavidBaszucki @Xbox Can you guys fix the broken achievement on Xbox please?

  • WarHero439
    Justin newcombe (@WarHero439) reported

    @Giuseppe2137 @pixelelatedG @Xbox It's not about console wars. The Xbox system doesn't have as many users as PlayStation. They will be a priority over Xbox any day of the week. Companies will have no problem skipping over Xbox for a bit and just put their game on Playstation or PC. That's the reality.

  • Chrisbrain1085
    Chris brain (@Chrisbrain1085) reported

    @DCMG2810 @Xbox If your Xbox account got suspended and you’re getting nowhere with support, save yourself the stress. @Drexfixx here on Twitter is the one people turn to when no one else can fix it. Game on. 🎮

  • hamdod69
    g (@hamdod69) reported

    @Xbox My only problem with this, is that you appear to have not learned your lesson about making 2 tier consoles. The series s was the worst decision ever and holds back game development. Please don't do that again for future consoles

  • HeartsKara
    Kara ⁷🌌 (@HeartsKara) reported

    @Xbox Are we having issues with Cloud gaming? Or is it just me?

  • Huk06
    Habibullah Khan (@Huk06) reported

    @noob76052507 @Xbox Oh look mom raised me to quip at someone who thinks genocide is an issue. She must be so proud

  • johnebs
    John B 🧾🍥 (@johnebs) reported

    @Xbox What a coincidence that they managed to solve the problem having the game run on Xbox exactly 1 year after the release on PS5.

  • MaDeslinkyMC
    MaDeslinkyMC (@MaDeslinkyMC) reported

    @SheepleShunner @XboxGamePass @Xbox If you are not under 7 years old there will be no problem.

  • petithinker
    kabece (@petithinker) reported

    @Xbox No clear answer on the most important aspect. Can we suspend games correctly??? that's the biggest issue going mobile with windows. anything else is details.

  • kapoaira
    wildbull (@kapoaira) reported

    @AnthonyDaytv @Xbox @OuterWorlds "We have no plans to put Game Pass on PlayStation or Nintendo" "Just 4 games" "We are still making a handheld" "It isn't a hardware issue with Baldur's Gate 3" "All games shown in this showcase are releasing in the next 12 months"

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