Xbox Live Outage Map
The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Xbox Live users affected:
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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 5 |
| Brisbane, QLD | 4 |
| Paris, Île-de-France | 3 |
| Oak Creek, WI | 3 |
| Liverpool, England | 2 |
| Alexandria, VA | 2 |
| La Prairie, QC | 2 |
| Anaheim, CA | 2 |
| Pawtucket, RI | 2 |
| Chelmsford, England | 2 |
| Columbus, OH | 2 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 2 |
| Melbourne, VIC | 2 |
| Frankfurt am Main, Hessen | 2 |
| London, England | 2 |
| Benito Juarez, CDMX | 2 |
| Tergnier, Hauts-de-France | 2 |
| Sittingbourne, England | 1 |
| Shinnston, WV | 1 |
| Salisbury, England | 1 |
| Caudebec-lès-Elbeuf, Normandie | 1 |
| Bonneval, Centre-Val de Loire | 1 |
| Beloit, WI | 1 |
| Layton, UT | 1 |
| Saint Augustine, FL | 1 |
| Bielefeld, NRW | 1 |
| Fort Worth, TX | 1 |
| Lincoln, NE | 1 |
| Beauvallon, Auvergne-Rhône-Alpes | 1 |
| Gaylord, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xbox Live Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Beyak (shapeshifterking521)
(@Reptilian_Volt) reported
Sorry for the inconvenience, but my original Xbox One broke down on me last night and has a major error code I can’t bypass. I am currently in the process of buying a new console: The Xbox One X. Will be able to transfer all my stuff onto the console. See you all soon.
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Ehhh
(@JBurke_ehh) reported
@RudoReels If I had a better pc I'd probably do steam. PS and Xbox burned me a few times though. Games would get taken off, I'd lose them, and then they'd put the games back up for sale but they wouldn't reappear in my library. Customer service then said I had to rebuy because of licensing.
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Ken
(@kccc64989454) reported
Microsoft Store lost my Xbox during delivery, and refused to refund. The support phone contact is useless. I have filed a complaint on Better Business Bureau. Please someone help me resolve the issue @majornelson @MicrosoftStore
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The Rushdown
(@TRushdown) reported
@PMS_Jordan I will be in the next few years, I know were already at the point where cloud gaming already has less input lag than A native Xbox Series and Nintendo Switch, the only thing is that internet could be very spotty and could streaming at times has too much artifacting.
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Spoopy Hunty 🎃
(@HuntyHunt_) reported
i just waited 8 ******* minutes on hold for this ************ to come back and tell me to factory reset the xbox and the problem is there are 2 profiles on this system that have games that are played and idk the logins for either of them
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AZO
(@iii_AzO) reported
@UbisoftSupport Hello Ubisoft support I'm having a problem and I'm very sad about it. So i have two Ubisoft accounts and two Xbox accounts, And unfortunately the Ubisoft account that i need is linked to the Xbox account that i don't use any more,
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AZO
(@iii_AzO) reported
@Ubisoft @momeofficial @UbisoftMusic Hello Ubisoft support I'm having a problem and I'm very sad about it. So i have two Ubisoft accounts and two Xbox accounts, And unfortunately the Ubisoft account that i need is linked to the Xbox account that i don't use any more,
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H3YKMODS
(@xvllllllllx) reported
Could anyone help me fix a wheel color that’s scratched on one of my cars. I play Xbox series x
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Kyle Beyak (shapeshifterking521)
(@Reptilian_Volt) reported
Sorry for the inconvenience, but my original Xbox One broke down on me last night and has a major error code I can’t bypass. I am currently in the process of buying a new console: The Xbox One X. Will be able to transfer all my stuff onto the console. See you all soon.
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Andrew Bocanegra
(@Andrewbogie) reported
@Crunchyroll playback on Xbox is broken. Video is skipping and dropping frames like crazy. The solutions on forums aren't working. Is anyone looking into the playback issues for Xbox users?
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JrEwing
(@JrEwing7500) reported
@dch0552 @Xbox Yes you can penalize a company for being a monopoly. They were in fact meant to be broken up. You cant have healthy competition between a company the size of MSFT and then Nintendo and Sony....especially when MSFT can just use monopoly money to choke competition.
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Not THAT Korpse
(@KorpseKlaunz) reported
@Anthonydtapia93 @baxteRAngry @TwitchSupport Yep. I thought I was alone also, my gf streamed on Xbox the other night but she had no issue, She was lucky, most of us aren’t. I’ve lost so much viewers, went from fifteen, to ten, five now it’s about 2 or 3, like I don’t care myself I don’t do it solely for money but c’mon
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poke
(@poke_oni) reported
@VezWed Crossplay wouldn’t be a issue if they didn’t add the 120. That’s the only reason there’s a gap between the average ps player and Xbox player
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MaverickHunter X
(@TheKrueger1428) reported
@MilesDompier The issue here are the games Xbox does get I'm either not interested in or they are a huge dip in quality. Like Star Ocean. Played the demo and it just didn't feel or look that great to me, so while I'll buy it eventually, I won't be at launch. I will be getting FF7: CCR Day 1.
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hurtwoolfy
(@LiamWoolford) reported
@GearsofWar Fix ultimate edition on Xbox can’t play it not sure what it is but the sharpness of the game is all over the place goes sharp then blurry sharp blurry ect
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