Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 2
Paris, Île-de-France 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brussels, Bruxelles-Capitale 2
Brisbane, QLD 2
Liverpool, England 2
Anaheim, CA 2
Zürich, ZH 1
Tallahassee, FL 1
Newark on Trent, England 1
Southampton, England 1
Stoke-on-Trent, England 1
Ács, Komárom-Esztergom 1
Portsmouth, England 1
Stalybridge, England 1
Birmingham, AL 1
Valley Stream, NY 1
Birmingham, England 1
Sunbury-on-Thames, England 1
Leeds, England 1
Coventry, England 1
Dundee, Scotland 1
Aachen, NRW 1
Barnsley, England 1
Glasgow, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Culkster Brian (@Culkster) reported

    @XboxSupport Just wish I could use my xbox at this point...just over 2 years and seems to have an Hdd issue...kinda sketchy...

  • SgtHarvey Tom the Iron Man (@SgtHarvey) reported

    @EpiDaDon @Xbox @XboxSupport It seemed to fix itself over the weekend. I wish I had a better answer for you, but I logged into my account on Saturday and my cart had all my stuff in it and I checked out without issue

  • Accent_FN Almighty Accent (@Accent_FN) reported

    Day 2 of facing bullshit Ps4 glitch is still happening I have tried different wifi combinations and nothing. I should have bought an xbox

  • ElgatoSupport Elgato Support (@ElgatoSupport) reported

    @Tentacurls_ Thanks for the info. If you are using Elgato 4K Capture Utility, please let us know if the problem happens with 3rd party software like OBS or Streamlabs OBS. Also, do you have the same audio problem on your Xbox or Xbox Series X using HDMI passthrough to your display? -TV

  • silvansoeters Silvan (@silvansoeters) reported

    @PlayCODMobile My PS5 controller stopped working after the update! Please fix! Ps4 and xbox as well from what I’ve heard from many others.

  • michaelb Michael (@michaelb) reported

    @XboxSupport Hello, can someone reach out regarding billing issue? Thank you.

  • CaptainCanucks8 Jordan (@CaptainCanucks8) reported

    @KnuxChannel3nK Or even a white underglow like on the Xbox button but yeah love that i was able to snag this one for cheap as well Amazon Price error was only $50 USD including taxes

  • DemonicWolvz 「Admiral Wolvzie」 (@DemonicWolvz) reported

    @VanimaVeets What's funny too is that often make the Xbox experience soany issues. There are so many videos out there of specialists having to clean out xboxs and **** cause vape got all in them and it completely ****** the console.

  • DeadArashi DeadArashi (@DeadArashi) reported

    @Rapscallion_Art Pretty sure they stopped using the companion app and use a different Xbox app now and since they stopped supporting the companion it causes issue with heaps of games via the Microsoft store

  • HNSOfficial_ 𝙷𝙰𝙲𝙺 𝙽' 𝚂𝙻𝙰𝚂𝙷𝙾𝚆𝙴𝙴𝙽 🎃🔪 #SMTV (@HNSOfficial_) reported

    @saveroompodcast Gotta give credit where credit is due. Also they're finally addressing DRM concerns with the Xbox ecosystem which was the biggest issue plaguing Xbox in my opinion.

  • frizzo35 Jack Truschel III (@frizzo35) reported

    @Microsoft @Xbox have the absolute worst customer service! An 11 year old makes a mistake loading a $25 Xbox gift card and they throw their hands up and say we can’t help you bc it’s money laundering! Really! Shame on the 2.5 TRILLION dollar company!

  • southsouthsac SouthSac homie (@southsouthsac) reported

    @JohnAgu93856340 @XboxSupport Good luck getting customer service from any company on the phone any more. Just another side effect of CovidWorld where everyone is “working from home” (ie, not actually working at all) It’s insane tbh

  • rob_keyes Rob Keyes (@rob_keyes) reported

    @Xbox Guys, the game is a bit no broken and progress has been halted in 2 of the game’s 3 modes… let’s let consumers know.

  • haveyouseen01 HaveYouSeen (@haveyouseen01) reported

    I dont know. Since XSX and PS5 came out. Xbox has been proving why they deserve my money and time, almost every month. Sony really hasn’t tried beyond a few good games and one update to fix what should have been at launch. Not saying Sony is bad, MS just seems to care more now.

  • GenericUser52 GenericUser (@GenericUser52) reported

    @KidTriple87 @Xbox @XboxGamePass That's seems more like a you problem because I'm having absolute zero problems on my Xbox one S

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