Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Southampton, England 2
Atlanta, GA 2
Manchester, England 2
Paris, Île-de-France 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brussels, Bruxelles-Capitale 2
Brisbane, QLD 2
Liverpool, England 2
Anaheim, CA 2
Newberg, OR 1
Sutton, England 1
Köln, NRW 1
Mesa, AZ 1
Saint-Brieuc, Bretagne 1
Gustavo Adolfo Madero, CDMX 1
Zürich, ZH 1
Tallahassee, FL 1
Newark on Trent, England 1
Stoke-on-Trent, England 1
Ács, Komárom-Esztergom 1
Portsmouth, England 1
Stalybridge, England 1
Birmingham, AL 1
Valley Stream, NY 1
Birmingham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • chuckieEdd ChuckieEdd (@chuckieEdd) reported

    @Xbox @XboxSupport @majornelson Can I please bring it to your attention that #XboxSeries X/S optimised games are causing significant audio issues when using the game capture feature. Many xbox gamers are encountering recordings with out of sync or no sound.

  • Tecnoguy1 The Skrub King (@Tecnoguy1) reported

    @AShortyfei @Xboxxsgreen Problem is now you’ve got obsidian, bethesda, id and Arkane all locked into being first party releases on Xbox. As they made the majority of my PS4 library, not sure I’ll be playing much of the PS5 this gen.

  • JCRAM64_youtube Bruh (@JCRAM64_youtube) reported

    @4ulosReloaded I pulled out my Xbox 360 to play some 3rd strike but since I haven't used it in so long it needed me to sign in again, but the email I had was on a different phone/computer

  • codyvasy Thizz (@codyvasy) reported

    performance. but i got a feeling. so far. we gonna be let down... do your xbox fans a service. dont waste anytime on a ps5 port.

  • stephen82038021 stephen lowe (@stephen82038021) reported

    @AldiUK I’m a big Aldi fan but feel totally let down by there customer service today. I bought £60 of Xbox cards for a present for friends children. It turns out they have a PlayStation so I went in store today and they would not exchange? Pretty much tough luck it’s not our problem

  • Smokey_ltz Smokeyyy⚽️ (@Smokey_ltz) reported

    @zColorss @RavenSoftware @Activision Man the game is that broken I literally haven’t been able to play a single second of Caldera on Xbox since it’s release. I literally can’t stay in the home screen lobby for more then 15 seconds without the game resetting. Not a single second of the game played, it’s DEADDDDDD

  • NaterStephanie StephanieHatesMinorities (@NaterStephanie) reported

    A pact came to fix my xbox 720 yesterday

  • AlexArama7 Alex Arama (@AlexArama7) reported

    @XboxSupport Bruh, it ain't your fault. RavenSoftware broke the game. We have issues playing it since 9th of this month.

  • chuckieEdd ChuckieEdd (@chuckieEdd) reported

    The only temporary fix is to load up an standard xbox one game prior to playing a game that is optimised for X/S consoles. Please acknowledge that you are aware of this issue and you will working to fix it.

  • teenmethuselah c.l. melkus (@teenmethuselah) reported from Creve Coeur, Missouri

    @XboxSupport @HaloSupport I'm playing on an Xbox One X & got banned because Big Team Battle won't load and just hangs so I have to quit out of the game??? Please fix matchmaking & figure out how to not ban players for trying to get out of stuck loading screens.

  • OPdua3 O_Pádua (@OPdua3) reported

    @Xbox Lessons from a Sony fan about the Xbox documentary -Problems and the rough launch of the Xbox, really shows how the gaming market is. -Xbox one failure started when they chose someone from EA to lead the project -@XboxP3 uncle Phil's a nice guy, deserves respect even from PS fans

  • ps5unban PlayStation 5 Unban Bot (@ps5unban) reported

    I read every line of EULAs and I am 100% confident that my banned machine and my banned friends did not violate them. Both were banned without a persuasive reason from your customer service! I had no issue with #XBOX and #NintendoSwitch for years btw! (3/7)

  • DuhColin ColinDuh (@DuhColin) reported

    @WHSmith very disappointed that I was gifted 2 £50 Xbox vouchers and you didn’t activate them.... 4 days later and they still can’t be activated due to the customer care team not working the hours they suggest when you call their number that is stuck to the front of the card 😡

  • Natsu81266813 Natsu (@Natsu81266813) reported

    @7DaystoDie So just played it again on xbox series x thought id give it a try, friend wanted to join the game an constantly disconnects. This **** is ehy we stopped playing it 4 years sgo and that **** still happwns like wth why doesnt that get fixed. So many people have that issue

  • maj_arek arek (@maj_arek) reported

    @XboxSupport Are you aware that callofduty Vanguard looks horrible, and have 30fps...? or less, conection problem?

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