Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 3
Brussels, Bruxelles-Capitale 3
Omaha, NE 2
Southampton, England 2
Manchester, England 2
Paris, Île-de-France 2
Las Vegas, NV 2
St Helens, England 2
Harlow, England 2
Bielefeld, NRW 2
Marietta, GA 2
Sittingbourne, England 2
Brisbane, QLD 2
Liverpool, England 2
Anaheim, CA 2
Essen, NRW 1
Hanau am Main, Hessen 1
Montauban, Occitanie 1
Hemet, CA 1
Spring Hill, KS 1
Hove, England 1
Thuin, Wallonia 1
Newberg, OR 1
Sutton, England 1
Köln, NRW 1
Mesa, AZ 1
Saint-Brieuc, Bretagne 1
Gustavo Adolfo Madero, CDMX 1
Zürich, ZH 1
Tallahassee, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • TGSutcliffe Tom Sutcliffe (@TGSutcliffe) reported

    @jaydeedubyou @not_a_heather A full 365 subscription is infinitely better than having an out of date office suite, that's Microsoft's whole approach, you buy a subscription to a service because you get a better service, but you also guarantee them income every year, same with gamepass on Xbox

  • SaveUsCMPunk Chevy Cheramie (@SaveUsCMPunk) reported

    @XboxSupport Why is my brand new Series X lagging on every game I play?

  • ImAHammer2 Im A Hammer (@ImAHammer2) reported

    @Xbox @XboxSupport you need to fix the clips again. Its clipping 10-20 second videos whwn it should either be doing 30 seconds or 5 minutes

  • GamingMasterra2 Gaming MasterRace (@GamingMasterra2) reported

    I'm genuinely sick and tired of the issues I have with the xbox battery packs. Not charging, randomly disconnecting. So unreliable. I find astonishing they still aren't using lithium battery packs.

  • SlooperSolo CrazyJuan (@SlooperSolo) reported

    @Kmega4 Yep. If were an Xbox game, or even just had a marketing deal with Xbox, it would have been crucified for its issues.

  • TangyDoctor Doctor (@TangyDoctor) reported

    @cheezer4998 @DoesItPlay1 @AEGRO_84 Not trying to stir up anything, but wouldn’t this method be better than the way Xbox handles it? Since for Xbox you’d need an internet connection? Although I don’t know if that issue is specific with RE8, or all disc games.

  • ViiRuLxReHaB Declan (@ViiRuLxReHaB) reported

    @RavenSoftware @ATVIAssist I’ll request again did you fix the black screen error 5573 where it kicks you out of games for Xbox players..? As I have no reply again.. thankyou

  • Tone7x20 An Objectionable Tone (@Tone7x20) reported

    Try to sign in to @BBCiPlayer on Xbox, get given a link to enter a code on PC, and it's a link that doesn't work. Don't understand why it's signed me out at all...

  • BoydB21575606 BoydB (@BoydB21575606) reported

    @CallofDuty I am trying to play some Cold War and it is saying I need to purchase the game although it is downloaded by disc. If the disc wasn't in the xbox, then it would say "Please Insert Disc". Can you fix this?

  • Nandoveee nandovee (@Nandoveee) reported

    @DoubleElevenLtd why am I still getting trying to connect to server issues on Dorne IT for rust on Xbox. Been like well over a week now. Other servers load fine. Just this Dorne one which happens to be the main one o play.on?

  • 2018Sharan 2018Sharan (@2018Sharan) reported

    @Ayrontv_ @Roblox @Xbox Just a hint, it's not stuck on max graphics. It's at 7 to prevent supreme lag.

  • Letstalkaboutg6 Letstalkaboutgames (@Letstalkaboutg6) reported

    @AverageG4merYT Surely then the only time this would be a problem is adding in touch controls? Let's make a big fuss out of nothing because it's Xbox! 😴

  • bunnnymau THE MAU (@bunnnymau) reported

    @PlayApex get ready to lose a devoted player. Your console lobbies are broken. And when the game is going good, apparently we get code net. And yes we can't play with pc or xbox players cuz they got hackers. That's it. I'm done with this game now

  • MighTyMushR00M9 MighTyMushR00M9 (@MighTyMushR00M9) reported

    @XxLK969xX @XboxSupport Activision games are not linked to the email and password of your Xbox, it'll be linked to the email and password you made for Activision itself, even when linked you don't use your Xbox account as a login

  • MadKaiser98 Mad Kaiser 🎮 Tales of Arise - September 10th 2021 (@MadKaiser98) reported

    @natsuvega Yeah, tho sad I can’t play it’s predecessor as it’s not on Xbox One just on the Series, but the sequel is on both Fix that SEGA, RGG!!!!!

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