Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 8
Paris, Île-de-France 6
Milan, Lombardia 5
Southampton, England 4
Philadelphia, PA 3
Leeds, England 3
Manchester, England 3
Brussels, Bruxelles-Capitale 3
Luton, England 3
Chelmsford, England 2
Greenville, SC 2
Hyères, Provence-Alpes-Côte d'Azur 2
Bristol, England 2
Kansas City, MO 2
Irvine, Scotland 2
Cincinnati, OH 2
Fulham, England 2
Toronto, ON 2
Atlanta, GA 2
Vireux-Molhain, ACAL 2
Berlin, Land Berlin 2
Frankfurt am Main, Hessen 2
Bünde, NRW 2
Tirschenreuth, Bavaria 2
Swansea, Wales 2
Falkirk, Scotland 2
Blackpool, England 2
Grimsby, England 2
Middlesbrough, England 2
Cedartown, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • itsm1key Madelyn Cline (@itsm1key) reported

    @va1or_ I got a login through Xbox

  • fperezroa Felipe Perez Roa (@fperezroa) reported

    @oOStep_Oo @BukoNuTz @xMBGx Personally I would have been just as skeptical about Austin's video if we were talking about xbox. My problem with the video is the conclusion he arrives to is not supported by the evidence he provides. The entire video is a logical fallacy.

  • paulkuch Kuch The Kid (@paulkuch) reported from Depew, New York

    @SonySanDiego servers down for Xbox? Can't log into my DD. I did all the resets on my end, still no loggie inny.

  • pyrocrat Pyrocrat (@pyrocrat) reported

    @watsonameliaEN @Xbox Can you please play Psychonauts 2 inside my head and fix my circadian sleep rhythm? 🙏

  • A_D_A_M_95 A.D.A.M. (@A_D_A_M_95) reported

    @1Master_61 @RicoSuavez @SirDretheGreat Deathloop? Literally all I hear is 'haha, you're just paying Xbox for a game we get for free on Gamepass'. It's funny cos when WE say 'free', we imply it as 'included in GP', as the value of each game in the service cumulatively makes up the monthly value (1p each...less even).

  • kebabcrusher69 アレクサンダー・カーツ (@kebabcrusher69) reported

    @909TB303 I guess for systems like xbox or ps3 you would want real hardware but for any pre-xbox console I don't think I've had serious emulation problems even stunt racer 64 I got to emulate tolerably, although there was one part of the game that completely freezes for like 15 seconds

  • antumbral Katelyn Gadd (@antumbral) reported

    @headfallsoff It's tricky because a bug like what they describe CAN cause bad problems, but the thing it describes hasn't been possible on consoles since maybe the xbox 360 at the latest, and on PC it hasn't worked remotely like that for decades Might still be dangerous to run TF2 though!!!

  • whiskey_mojo Whiskey Mojo (@whiskey_mojo) reported

    @GreatStoryCorey @NoMansSky On my Xbox I can start the expedition. But it randomly shuts down resulting in lost time and progress. And there is a glitch that won’t let me complete the first phase. PlayStation is stuck “Downloading Data”.

  • CaptMediocre B Smith (@CaptMediocre) reported

    @ArtofBattletech Times are changing. I recently played MLB the Show 21, made by Sony San Diego Studios, via Xbox Cloud Gaming service on my Iphone.

  • Lfelixleo Leonardo Felix (@Lfelixleo) reported

    Hello @XboxSupport and @MLBTheShow are the servers down what the hell is going on

  • jaygremillion Jay Gremillion (@jaygremillion) reported

    Hmmm Having some issues with the @paramountplus app on Xbox One. Trying to switch between WCQ games and it stays stuck on one while it says I'm watching another.

  • banthug Christopher Bannon (@banthug) reported

    @MichaelDavidCox @XboxSupport I’m having this same issue as well. Also new game pass quests like “Play UFC 4” is not working.

  • Yung_Hippie02 Brad (@Yung_Hippie02) reported

    @AskPlayStation we can’t anyone at SDS to acknowledge that large groups of people are experiencing issues of not connecting to the show online. It’s not just a PS issue. It’s not Just a Xbox issue. Some information from @MLBTheShow @XboxSupport or anyone would be nice

  • SUGARTHEGIRL SUGAR (@SUGARTHEGIRL) reported

    @mattswider Hey! I got a Xbox Series S and the screen blacks out for a couple seconds sometime when I'm playing. 🤬 Is that a known issue? Help!

  • th3crush3r Crusher - Jody Ingram (@th3crush3r) reported

    @MetalJesusRocks @Xbox Correct. I have also been playing it on Xbox. I have not seen any issues for the most part - that’s pretty much just Switch.

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