Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
La Prairie, QC 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Caudebec-lès-Elbeuf, Normandie 1
Bonneval, Centre-Val de Loire 1
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1
Bielefeld, NRW 1
Fort Worth, TX 1
Lincoln, NE 1
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1
Freising, Bavaria 1
Samāstipur, BR 1
North Shields, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • DesechoDe Veve (@DesechoDe) reported

    @EAHelp Hi, I have had a problem with all your games as of 2017 as all my progress is lost, I play on Xbox I what I did was unlink a past account to link it with another if there is a solution can you tell me :)

  • EastSpartanx EastSpartan07 (@EastSpartanx) reported

    @RogueCompany Did y’all fix settings not saving on Xbox?

  • NicoRobinNee Nico Nico Robin (@NicoRobinNee) reported

    @SpoonYT1 @Xbox I could also use a one year old game that’s literally not able to played online for Xbox because of an error message. The developers fixed the bug for PlayStation quickly but the Xbox version has been unplayable for more than 5 months. My Hero One’s Justice 2. Look it up chump

  • AaronTheBeast64 Aaron Shalloe (@AaronTheBeast64) reported

    @2nd_Extinction @Xbox @XboxGamePass Really trying to enjoy this game but had it crash on me 7 times, I can’t complete a single mission without it hard crashing and I’ve wasted 4 hours and not gained a single piece of resources or xp 🥺😩 really want this game to do well Cus it’s got the makings of being great! 🦖

  • jakedasenpai Black Super Saiyan 🥡 (@jakedasenpai) reported

    @TheNoseOfDeath I didn't say you made it up, you're using ancedotes and picked faults. That's not all of PC tho lol, PC is bigger than botched Steam ports. You also have where Xbox has been lagging behind, but content and entertainment value regardless of power for for the past 2 gens now.

  • 2kproamisbroken nba2Kproamisbroken (@2kproamisbroken) reported

    @NBA2K_MyTEAM NBA 2k21 released 170 days ago on next gen consoles... For 170 days XboxS players have not been able to play 5v5 Pro Am 💔 @NBA2K refuses to even address or at least acknowledge this GIGANTIC issue effecting the ENTIRE @Xbox comminity... SO SAD🤡 #fixproam

  • 2020_sucks Society Sucks 2020 (@2020_sucks) reported

    @Phillip80645128 @HavokNDespair @MLBTheShow You're a ******* tool. This game is ****. Hard crashing to xbox dashboard isnt an internet problem, nor is xp not counting, its a ****** game problem

  • DarkWolvarine Jeremiah Yockey (@DarkWolvarine) reported

    @2nd_Extinction @Xbox @XboxGamePass Fun and see you see and know of the few game issues I have experienced being game crashes that happen during respawn and frame drops when many enemies around, but my main issue is the balance, been playing Solo and seems to be balanced towards Trio's.

  • DensityGuru Benson (@DensityGuru) reported

    @D7SLQ remove xbox game bar or whatever that is, go to sound devices and make sure you set whatever you want as audio as default. i have this issue when i plug in a different controller

  • RLSTUDIOS2 RL STUDIOS (@RLSTUDIOS2) reported

    @LandfallGames Can you fix the beta on Xbox you can play it until somehow it crashes and when you try to get the game back up it takes forever to load then send you back to the Xbox Home Screen 😢

  • andrew_kalman Andrew Kalman (@andrew_kalman) reported from Bethany, Oklahoma

    @Xtheshadow96Y @Rainbow6Game You do know that MnK on console will never be fixed and that it’s not Ubi’s problem it’s Xbox and PlayStation’s problem, right?

  • TheNoseOfDeath daAmazinFatB0y (@TheNoseOfDeath) reported

    @jakedasenpai Its his choice. Also buying a PC or an Xbox Series doesn't matter as whatever is on Xbox is on PC and vice versa. He doesn't have to learn the extra steps and spend extra to work on PC. He has a platform he's content with and thats that. I seriously don't see the problem here

  • Galexieah 𝓳♡ (@Galexieah) reported

    @Jhxpeee You can fix that by going to the xbox menu and turn ur mic off and on :)

  • BuruBuru_P Buru 🌓 | ENVTuber | Mixing Commissions OPEN! (@BuruBuru_P) reported

    I managed to fix my Xbox/EA account link issue by sheer luck, but big props to Arlene P. from @XboxSupport for being the most helpful, patient and understanding person during this whole ordeal. Arlene you're the GOAT

  • Tacosaurus_YT Tacosaurus_YT (@Tacosaurus_YT) reported

    @Twitch please can y’all fix issues when streaming from Xbox.... my stream crashed 5 times in 3 mins 😐

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