Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 4
Brisbane, QLD 4
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Excelsior, MN 1
Dhaka, Dhaka Division 1
Collierville, TN 1
Columbus, OH 1
Ciudad López Mateos, MEX 1
Saint-Lô, Normandie 1
Douarnenez, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • JuiceTit ExtraterestialBreastDairy (@JuiceTit) reported

    @KaidenMair @Xbox If its the same issue for other games its a problem with your disc reader, if its only for black ops refund and get new copy

  • dadx81 Once was a gamer (@dadx81) reported

    @SpawnWaveMedia Can it connect to stadia?????....or Xbox service????????...its only chance to play real games relies on that

  • oslund76 eric oslund (@oslund76) reported

    @XboxSupport you say @ATVIAssist is responsible and they say you are maybe you 2 need to ******* talk and start helping out with the issue people are having and quit blaming others. Blaming others is a sign of weakness

  • EnforcedLiveZ Zac wright (@EnforcedLiveZ) reported

    @Huge_Gorilla Haven't had this issue. Just crashes on call of duty. Only time my xbox live went off was during the storm the other day

  • Jessica77589230 Jessica Jennings (@Jessica77589230) reported

    Done everything I'm supposed to do. I keep getting hung up on by customer support. I need this xbox replaced. My 12 month warranty expires 1-5-2021. My xbox hasn't worked since march and I cant get anything done to fix the problem. Please help.

  • RiccardoJenson Jenson Riccardo (@RiccardoJenson) reported

    @KarcelR @EvilBoris @Vincent_Th If possible ask someone who has an Xbox Series X and RE2 to do the test (I think Sebssol has the game). This is to see if it is a PS5 issue. As you read yourself RE2 has issues. They implemented a layer of fog to the game visuals that doesn't work well with HDR. I keep looking.

  • Stiiingy Stingyilikecake (@Stiiingy) reported

    @ProjectOrange5 @Xbox Damn bro, my memories must be broken, because I still can find who ******** asked

  • jakerlmao Jaker (@jakerlmao) reported

    @blakeps Anyone with the Xbox Series x, does your game crash a lot when leaving the match in Fortnite?

  • MannyGunzzz MannyGunz (@MannyGunzzz) reported

    @Xbox What you mean GG, fix NBA 2K Pro-AM man

  • weeble Annette (@weeble) reported

    Even if they want to, they still can't actually see the gamepad metadata or remap controls. For my wireless xbox controller in Chrome it's stuck as p2 and uses only the left analog stick with no d-pad. I can overcome it not being player 1 in my own games, but not fix the d-pad.

  • XboxSupport Xbox Support (@XboxSupport) reported

    @TetroUKofficial Hello, Please follow our Official Xbox Support page on Twitter in order to be able to get a Direct Message regarding the issue.

  • Simonleck3 Simon leck (@Simonleck3) reported

    @ATVIAssist hey @ATVIAssist I’m having an issue link my psn account and my Xbox live account to the same activision account. Everytime I try to link my psn account with my main activision account it says that it can’t because it’s on another account. And when I try to unlink it

  • Andronian42 Androw ⛄️ BLM (@Andronian42) reported

    @TheFloofierLove @HomoFunkyChunky That goes for both wired and wireless. All of my big modern XBOX/PlayStation controllers use Micro-USB, and all of them have problems charging and/or connecting through a Micro-USB cable

  • MannyGunzzz MannyGunz (@MannyGunzzz) reported

    @oliversportboy @TheGoated1one @Xbox Man idgaf someone gotta fix it ASAP

  • Jabarinewson The Jedi Stoner (@Jabarinewson) reported

    @the_raddad I've been playing it on my original Xbox one. I have had some minor clipping issues and bugs with characters, had it close out of the application a few times but that's normal for a game like this im about 50 hours in still haha!

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