Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 5
Berlin, Land Berlin 4
Chelmsford, England 3
Brisbane, QLD 3
San Francisco, CA 3
Lyon, Auvergne-Rhône-Alpes 3
Columbus, OH 2
Oak Creek, WI 2
Wiehl, NRW 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Amsterdam, nh 2
Charlotte, NC 2
Montpellier, Occitanie 2
Vancouver, WA 2
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Madrid, Comunidad de Madrid 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • thndr_300 Thndr 🌹 BLM (@thndr_300) reported

    @ESPNPlusHelp Trying to watch UFC 257 and the ESPN plus Xbox app is giving a services error notification please help!

  • Slim_Halpert Michael Frederickson (@Slim_Halpert) reported

    @Xbox Gamers: “This sucks! Fix it!” Xbox: [Fixes it and also removes requirement for free-to-play games] Gamers: [Still bitching] ????¿¿

  • magenta_skye magenta skye (@magenta_skye) reported

    @XboxSupport I just gifted live to my daughter and keep getting an oops error. The first time money was taken and redeposited and the second the money was just taken and no codes sent. Pls help

  • kitsunecia ciara • (@kitsunecia) reported

    microsoft having the weaker service with xbox live but now choosing to double the price to over $100? you have to laugh

  • JTrnvp Jake... from RNVP (@JTrnvp) reported

    These issues aren't strictly PlayStation related or strictly Xbox related. They are industry whole related.

  • RidirGaming Ridir (@RidirGaming) reported

    @SkilfulJordan1 @XboxGamePass @XboxSupport 1. I can afford the costs, but many, especially in a pandemic cannot. 2. Subscription services are a live service model luxury tax 3. Xbox has done a lot of good things recently but this is never going to go over well Let’s discuss:

  • BerserkgamerG Mr B Guts (@BerserkgamerG) reported

    @Bodskih @FridayGus @XcloudTimdog people like to own the games, play it when its suits them, not be at MS's mercy when it come to selection of games to play. also ms havn't put any decent exclusives out in ages so il buy them WHEN they finally arrive, not pay a service waiting. scalebound fable legends xbox one

  • x_scytherage_x scytherage (@x_scytherage_x) reported

    @ObenzaSher Hey, dumbass, no Xbox fan was okay with that. You're a little slow and don't pay enough attention. Not my problem you're so ignorant

  • kelzz1111 Kelzz1111 (@kelzz1111) reported

    @GhostrunnerGame Yo the upgrade menu is broken for me on xbox.

  • FishermanPhilx Phillip Kissau (@FishermanPhilx) reported

    @LazerrGirrl @HCS_Takedown True but also you have to pick which subscriptions to keep, like right now I'm paying for ultimate and I get a bunch of free games on the Xbox and the pc and ontop of that I get ea games pass with it so even more free games. If you can ask others for their streaming service...

  • BlakeSargent18 Blake Sargent (@BlakeSargent18) reported

    @k1_skr @UbisoftSupport Okay, the way I have found to fix the problem is if you have a PC account and a PS or Xbox account linked to your Ubisoft account this error happens so you have to unlink one of the accounts or make a new Twitch and just link one of your accounts depending on what you use.

  • SkilfulJordan1 jordan (@SkilfulJordan1) reported

    @RidirGaming @XboxGamePass @XboxSupport Still don't care i don't care about an extra dollar a month tax or not dont care I use all there service and yeah they have a lot to offer with more on the way they already give us streaming anywhere we want and are adding tons more. Cry more about an extra dollar a month

  • NKIA_ANDY Andrew Cairns (@NKIA_ANDY) reported

    @Bodskih @kidsmoove You trying to not be taken seriously? Xbox fans were vocal about their anger over the price hike, I saw no one defend it. Don’t give yourself a pat on the back for something you didn’t do. Also don’t get why you guys let Sony increase game prices with no issue.

  • Calf___ Calf_ (@Calf___) reported

    @ExpKelpNoodles @Xbox Yeah, yesterday they doubled the price of live. As expected, it did not go over well. Turns out people don't like you doubling the price of a service that should be free in the first place.

  • BooskerzXBL TTV/Booskerz 👾 (@BooskerzXBL) reported

    After today I'm not renewing with @Xbox @XboxSupport anymore... I've played this console since I was 18/19 and always supported. Today just really turned me off. They cleared months of my membership and never gave it back and the customer service I dealt with today was TERRIBLE.

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