Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bengaluru, KA 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Manresa, Catalunya 1
El Salto, JAL 1
Perth, WA 1
Riverside, CA 1
South Bend, IN 1
Evesham, England 1
Chartres, Centre-Val de Loire 1
Colorado Springs, CO 1
Newry, Northern Ireland 1
Edmond, OK 1
Barrow in Furness, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Austin73667144 Austin (@Austin73667144) reported

    @Puertorock77_ @faddi_2019 Personally I built one 2019 and it was nothing but trouble so I sold it right before new consoles were released got ps5 day one and getting a series X on Saturday. PlayStation is my main console the Xbox will be used for the very few exclusives I want to play.

  • Sleiman_86 Chris Sleiman (@Sleiman_86) reported

    @XboxSupport hi there, is there any problems with Xbox sign in? Have not been able to sign into account

  • PS5HasNoGames Main Menu (@PS5HasNoGames) reported

    @JustAnLED What's wrong with Xbox putting focus on PC? I don't see an issue at all actually.

  • F_H_Castiel Fallen Hunter Castiel (@F_H_Castiel) reported

    @PlayStationUK purchased on PS3, PS4 or PS5 integrated with the cloud service for a full backwards compatible system and gaming service. I don't own an xbox but I do have the pass for pc and cloud streaming for games that are on it that PS does not have

  • Zeny_IC Alexis B. 🌴 (@Zeny_IC) reported

    @Colton1070 Yup :) Well it took me 5 minutes to find it (was released on a new Xbox service), but 3 months to have a possitive answer.

  • ThatsADirtyPool Palmer Report Reader- Jeff (@ThatsADirtyPool) reported

    @The_CrapGamer Every one knows the Series X is just an upgraded Xbox One. New system, same controller, same 1080p UI, same problems.

  • ftp4lex Alex (@ftp4lex) reported

    @RavenSoftware Fix where xbox players keep crashing from any Verdasnk game modes, keeps taking me back yo dashboard plz

  • itsDavebro Fox (@itsDavebro) reported

    @The_CrapGamer Whys is that devs are having technical problems with ps5 and not xbox? 7. Why soo threatened by GP? 8. How come your AAA are delayed to 2022?

  • FaunasBF FaunasBF (@FaunasBF) reported

    @HumanFallFlat can you fix the hue amount of lag that was added in the most recent update. on xbox

  • SxlrQuillix Quillix (@SxlrQuillix) reported

    @EAHelp @PlayApex I have done multiple internet tests, all of them saying I’m averaging 5-10 ping but when I log into apex I’m averaging 50-60 ping and 40 frames. I play on an Xbox 1 s and oceanic, Sydney servers. Is there anything I can do to fix this

  • gpowerf Dr. Gaming Power 🎮 (@gpowerf) reported

    @KeemaMr On the game, subscription service front sure, there's a lot to like about Microsoft right now :) On the Xbox Cloud front I'm still to be convinced that it is working in every supported area well enough. PS: Also the barrier to entry is low with Xbox, the Series S is a bargain.

  • HorusPhawkes andreji.parnassius (@HorusPhawkes) reported

    @TetrisPie @IGigglesI Zu deinem 2ter Player Controller Problem, hab folgendes gefunden: I just found a fix, if you're using rocket league steam version. Go to controller settings on steam and tick generic gamepad configuration support (keep xbox configuration ticked too)

  • F_H_Castiel Fallen Hunter Castiel (@F_H_Castiel) reported

    @StefanMaad @PlayStationUK They are not the same service but the point is from a value and overall quality feel you have to give it to xbox. Ultimate gives you console, pc, cloud streaming for £10.99 a month. PS you have to have PS Now and PS plus £6.99 a month and £8.99 a month. value is in xbox

  • sonesean3 sonesean (@sonesean3) reported

    @PretzelJones Xbots have problem with dongle, but they are okay with AA batteries. They are also okay with the fact that Xbox haven't had quality AAA first party game over 600 days. They also don't mind that they bought "the most powerful console", but PS5 somehow performs better in many games

  • Tomc878 Tom chitty (@Tomc878) reported

    @NeonIain Store is the day I never sign in again. I remember the indie free for all that happened on Xbox last gen, going into the indie section was the most pointless thing ever as you can’t actually tell what is good or worth playing.

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