Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 5
Paris, Île-de-France 3
Oak Creek, WI 3
Brisbane, QLD 3
Alexandria, VA 2
La Prairie, QC 2
Anaheim, CA 2
Pawtucket, RI 2
Chelmsford, England 2
Columbus, OH 2
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
Melbourne, VIC 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
Tergnier, Hauts-de-France 2
Shinnston, WV 1
Salisbury, England 1
Caudebec-lès-Elbeuf, Normandie 1
Bonneval, Centre-Val de Loire 1
Beloit, WI 1
Layton, UT 1
Saint Augustine, FL 1
Bielefeld, NRW 1
Fort Worth, TX 1
Lincoln, NE 1
Liverpool, England 1
Beauvallon, Auvergne-Rhône-Alpes 1
Gaylord, MI 1
Rio de Janeiro, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Sisbatesfan Ultimate Huskies for life #GoDawgsforlife #Kdstan (@Sisbatesfan) reported

    Ya'll I haven't got my Xbox fixed yet because I'm going to get someone to help me fix it

  • Schmeatball2 (Matt) Schmeatball (@Schmeatball2) reported

    I wish #Bethesda cared about their fans and fixed #Skyrim on #Xbox. The main menu lag makes it impossible to start up a game. This has been a known issue for months. Why won't you fix it? @BethesdaSupport I have zero mods or saves installed. Brand new installation of the game.

  • AntiMacro AntiMacro (@AntiMacro) reported

    @ItsNateSherriff @XboxSupport I got nowhere when I bought Free Guy and found out it was French only then bought the English version and it combined the two into one listing that is ALSO FRENCH ONLY. Xbox Support told me it was the movie company's problem.

  • Patfactorx David Pat (@Patfactorx) reported

    @OceanDerek @profgalloway If VR ever got that immersive and it wasn’t $50k…. Then yes I could see it being popular in the US where we have houses large enough for room vr. We already saw the problems when Xbox Kinect launched. People don’t have big home spaces for motion control.

  • ItsNateSherriff Nate 🍁 (@ItsNateSherriff) reported

    Hey @XboxSupport, I tried to refund a game but my request was denied and it stated that refunds aren't given for digital copies that have been played, but the refund section it states it may not be refunded with significant play time. Is there a way to escalate the issue? Thanks!

  • KaseyKeys Kasey Keys (@KaseyKeys) reported

    @CallofDuty on Xbox is the most broken game ever my map doesn’t render 90% of the time I can see my gun 1/2 the time

  • DawgdocBrad DawgDocBrad 💊 (@DawgdocBrad) reported

    @HoegLaw Nah. Best selling Xbox is a half step. Barely upgrade over PS4 pro. That’s where your problem will be I’m the best 2 years.

  • ps5unban PlayStation 5 Unban Bot (@ps5unban) reported

    I read every line of EULAs and I am 100% confident that my banned machine and my banned friends did not violate them. Both were banned without a persuasive reason from your customer service! I had no issue with #XBOX and #NintendoSwitch for years btw! (3/7)

  • cartierer1 RapTV (@cartierer1) reported

    @playrust @Shadow_frax it won’t let me connect to xbox servers fix your ****** ******* game please thanks

  • Vaultgamer111 Josh Green (@Vaultgamer111) reported

    @VuduSupport app not working on xbox series x.

  • Dalisair Robert Andruszko / RangerWesley (Burning Man) (@Dalisair) reported

    @BattlefieldComm Why am I getting 600P:13C errors when I try to connect? Xbox Series X

  • TheLegendaryX HunterX (@TheLegendaryX) reported

    @TheRocketsbabe The problem with me is the introduction of PC players. Even my brother and cousin became PC fans a few years ago and they become so toxic. Must be rubbing on xbox players. It's not all ofcourse but a good majority.

  • Miketrike8 Mikey@The Trike. (@Miketrike8) reported

    @Fabrease_ @HardcoreMetal89 @PostUp_bbb Mate i had an original PS1..switched from being a Sega boy with a Dreamcast. Xbox was hardly on my radar..until the 360 and that was 3 or 4 years into its existence. Since then I've had both consoles. Xbox essentially invented MP / net service on consoles..so..the rest is moot

  • calvinw52997969 calvin.ward (@calvinw52997969) reported

    @vigorthegame hi guys! I’m having trouble purchasing crowns, my Xbox is saying that it’s because of child account restrictions, but my Xbox settings haven’t been changed and I can’t buy things only on your game, I’m just curious if there’s a fix for this! Love the game!

  • WillGoated69 The Goat🐐 (@WillGoated69) reported

    @CallofDutyUK Can uou fix the graphical issue on xbox one

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