Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Perth, WA 4
Brisbane, QLD 4
Berlin, Land Berlin 4
San Francisco, CA 3
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Bordeaux, Nouvelle-Aquitaine 2
Frankfurt am Main, Hessen 2
London, England 2
Benito Juarez, CDMX 2
San Nicolás de los Garza, NLE 2
Tergnier, Hauts-de-France 2
Leipzig, Saxony 2
Wheatland, MO 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Dhaka, Dhaka Division 1
Collierville, TN 1
Columbus, OH 1
Ciudad López Mateos, MEX 1
Saint-Lô, Normandie 1
Douarnenez, Bretagne 1
La Prairie, QC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • emmatb33 Emma Cutler (@emmatb33) reported

    @SmythsToysUK if a purchased the new Xbox with you and the controller has broken, is it covered for replacement as should last a long time so is faulty. Thanks

  • MrCWBigfoot CW_Bigfoot15 (@MrCWBigfoot) reported

    @OTCeIIy @EASPORTSNHL The issue does not persist because of the graphics, the issue is they are using an engine that they released around 2015, about 1-2 years of the Xbox One's release. I don't know about you, but I don't think releasing a game on that engine is very "Next-Gen"

  • jake_sergeant Jake Sergeant (@jake_sergeant) reported

    @XboxSupport when I download certain games from game pass I get an error saying I can’t sign into Xbox live.

  • Jameil44612931 Jameil (@Jameil44612931) reported

    @recroom I created a new password and won't even let me type it in on my xbox series x for my recroom login. can u please help?

  • slyyoung2K Steve (@slyyoung2K) reported

    @XboxSupport Your support is severely lacking at the moment. My Series X will no longer turn on, and your online service portal won’t let me submit a request.

  • Wilyumz3 Wilyumz (@Wilyumz3) reported

    @PUBG_Support How about you fix the desync on Xbox so the game is playable again

  • N_likeFlynn Flynn Clack (@N_likeFlynn) reported

    @MLBTheShow @Nationals Can we fix the punks who keep pausing and unpausing the game until it freezes? It’s been Xbox users every time DoubleM4203062 is the latest a*hole to do it

  • Dosis87854663 Do sis (@Dosis87854663) reported

    @Subnautica you still didnt fix your ****, sync from one xbox to another still needs nearby 10-15 minutes, each time i switched the console...the firstgame had the same issues....sorry but your software is broken for me....dont buy this ****.

  • shadowslaysxd Shadow (@shadowslaysxd) reported

    @StillNotNoahJ @NoahJ456 It was bad enough now Xbox has a F’ing purchase&content usage issue great thanks I hate my life

  • Scarybooster1 CLOSED Until Sept 28 (@Scarybooster1) reported

    @Namaslays @pasmith As for performance I have a 2080 with 64mb ram. I run ultra settings on a 8K monitor. No shudder and no lag. I used to have screen tears but not anymore. I play using Xbox controller because the combat is way better with controller

  • hansonc8 Craig Hanson (@hansonc8) reported

    @XboxSupport . Can I please arrange a call back. I have tried more than 40 times in the last week to organise a call back but your "Wonderful" virtual assistant just keeps telling me there's a problem at your end and your working in it. This is an ABSOLUTE JOKE

  • WolandPlays ProfessorWolandPlays (@WolandPlays) reported

    Me: "I'm going to play and stream this game I own" @microsoft "We can't sign your Xbox Live in" Me: "How's that my issue? I bought this game and it's installed on my PC?" @Microsoft "lol, **** you."

  • jasonh123456 Jay h (@jasonh123456) reported

    @PLAYgamingmag It has input lag not designed for fps games or anything where you have to react fast. They really need to fix that issue because Xbox x cloud doesn't have as bad of a problem with this.

  • CanadaDavey 👉🤛 (@CanadaDavey) reported

    @Outriders Xbox is a lost cause. Game has been broken for me since you guys tried fixing login times

  • Gamachez Matthieu Gamache (@Gamachez) reported

    @EASPORTSNHL @AM34 Pre-order is not working for Playstation, the link is a empty Playstation store page. It is working for Xbox.

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