Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Berlin, Land Berlin 5
Wiehl, NRW 3
Lyon, Auvergne-Rhône-Alpes 3
Leipzig, Saxony 2
Wheatland, MO 2
San Francisco, CA 2
Rouen, Normandie 2
Santa Coloma de Gramenet, Catalunya 2
Lille, Hauts-de-France 2
Strasbourg, ACAL 2
Munich, Bavaria 2
Vienna, Wien 2
São Paulo, SP 2
Madrid, Comunidad de Madrid 2
Pessac, Nouvelle-Aquitaine 2
Melbourne, VIC 2
Murlin, Bourgogne-Franche-Comté 2
Büttelborn, Hessen 2
Takoma Park, MD 1
Oelsnitz, Saxony 1
High Wycombe, England 1
Hudson, FL 1
Seattle, WA 1
Creil, Hauts-de-France 1
Lund, Skåne län 1
Vancouver, WA 1
Chelmsford, England 1
Charlotte, NC 1
Lowell, IN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Alisonc89529131 Alison (@Alisonc89529131) reported

    @XboxSupport my elite controller is faulty...can’t find my receipt but have a bank statement for the purchase can you fix it please?

  • cringemaster__ Tyrone 😎 (@cringemaster__) reported

    Ok so Cyberpunk runs on my original Xbox one. That's the best I can say about it. I havent gotten to far to do the open world part of it and havent installed any patches (they're installing rn) but there are so many issues

  • No_Limit_Gamer Lord Jamar (@No_Limit_Gamer) reported

    @HazzadorGamin Criticism goes both ways judge them when they do bad and give positive criticism when they do good the problem is people only think criticism means hate and you can never be positive when xbox does good cause if you do your now called a shill it’s ridiculous how bitter ppl are

  • ThePopka The Dali Popka 1984 (@ThePopka) reported

    @JanjoZone @dyhptg @jenovi Thankfully, it's rare when I get these comments and I let them slide off my back. This one hit at a bad time and I ended up replying, though I tried to be civil. Despite calming down, it doesn't change the fact he was a ****. Now I dread reviewing the other Crash games on Xbox..

  • thebigtuna91 Alberto Rojas (@thebigtuna91) reported

    @Xbox @XboxSupport when are you guys going to fix the issue where the Xbox series x loses to the controller and headset. Disappointed with it since it happens quite often

  • Jaybyrd1992 Jay (@Jaybyrd1992) reported

    @PUBG_Support ranked solo matchmaking, what's the deal? Xbox series x , na region anyone else having trouble trying to find a match?

  • D_R_Fletch Fletch 🇬🇧😀 (@D_R_Fletch) reported

    @SubtleHammer717 @Xbox Yea there's still problems for sure. Time will tell how it plays out. My take: I think Sony's in for a much harder gen this time. Just by definition of MS buying huge devs up, Sony's position is more and more precarious. The can't compete and leaves them at a big disadvantage.

  • 1inhand2inbush1 1inhand2inbush (@1inhand2inbush1) reported

    @beggy62 @XboxSupport Not sure what system you're on but i can confirm my series x has this issue. Tested same disc on my xbox s. Using same cables as xsx and plays fine. Im assuming its a firmware issue or app issue. No response from xbox other than power cycle basic stuff that dies not work

  • homerjay1889 Mike Robinson (@homerjay1889) reported

    @JoLoX29 @XboxSupport @Xbox the burning smell was the fan rubbing on plastic the plastic broke off on to the heatsink causing hardware issues which would of eventually resulted in the console permantley overheating

  • rk3rn3r René Kerner 🚀 | worried about #b117 (@rk3rn3r) reported

    After 170+ hours playing #Cyberpunk2077 on PC / notebook with Xbox controller I can't say it's a bad game. Though it feels incomplete, but I didn't have any crash, almost no bugs, except 2-3 minor ones. But I confirm #Cyberpunk2077bugs patch 1.1 makes the experience worse.

  • Chronic_iReflex Amari🥱 (@Chronic_iReflex) reported

    @Microsoft @Xbox @MicrosoftHelps It been 4-5 months and still hasn't un locked my account I tried EVERYTHING. Nothing works. Please fix this, everyone is frustrated having to start over and waste their money on xbox. #lockedaccount #XboxOne #help

  • itsjaysxo Sacrifice (@itsjaysxo) reported

    I’m done buying Xbox controllers I have 10 different ones all with the LB broken 😑

  • showbotics101 Showbotics101 (@showbotics101) reported

    @kidsmoove So it's ok if 3rd party publishers do it? But when Sony does it it's a problem? It's a matter of time when Xbox releases a major AAA game, that costs more than 60, hope y'all speak up then and shut us up. Or else ull look like chumps after all the **** y'all are talking

  • ImGeff_ vGeff (@ImGeff_) reported

    do you know someone who play with cable on xbox? so many issues with batteries

  • Chili_Phil Chili Phil 👽 (@Chili_Phil) reported

    For anyone reading this who had the same issues - a good old hard xbox reset done the trick

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