Xbox Live

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

Problems in the last 24 hours

The graph below depicts the number of Xbox Live reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Xbox Live Outage Chart 01/20/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Xbox Live users through our website.

  1. Online Play (45%)

    Online Play (45%)

  2. Sign in (37%)

    Sign in (37%)

  3. Glitches (8%)

    Glitches (8%)

  4. Matchmaking (6%)

    Matchmaking (6%)

  5. Game Crash (3%)

    Game Crash (3%)

  6. Hacking / Cheating (2%)

    Hacking / Cheating (2%)

Live Outage Map

The most recent Xbox Live outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceReims Glitches
GermanyDüsseldorf Glitches
United KingdomTottenham Sign in
MexicoMérida Sign in
United StatesUnion Sign in
United KingdomWakefield Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • SHPS4 SH (@SHPS4) reported

    @_Master__Shake_ @infrarogue89 Your response to me talking about Xbox exploiting kids $20 for items was “You know Microsoft had no problem giving out refunds if you didn’t like the game.” So I ask again are you saying MTs are refunded or are ok with the MTs in the MP? It was Stalker com who shut down NFTs

  • Curious14115077 Curious (@Curious14115077) reported

    @xboxinsider Still have background problem on first Xbox boot

  • Morik_The_Red Morik🏳️‍⚧️ (@Morik_The_Red) reported

    @AlmightyBollo @Cozmo23 I been having the same issues this weekend. Like I couldn't get a trials team because it's one of us that can't join or we get kicked, I also have really good internet, so it wasn't my issues. @Bungie please fix D2 connections and game crash on xbox

  • vaaalid 𝐯𝐚𝐥𝐢𝐝 ❄️ (@vaaalid) reported

    Anyone know why I can’t play Xbox bo2 dlc? Like I have it makes me download it every time I log on and it still doesn’t let me play it, I sign in and out and still nothing

  • Legal__Raven LegalRaven (@Legal__Raven) reported

    @Xbox How much of the series X Internal can I use before I start having issues?

  • JayHadHope JustDaven (@JayHadHope) reported

    @SyrslyWasTaken The use of OpenXR doesn't change the fact that many issues can occur due to subtle hardware differences Having shipped two games to PC, the latter of which went to Switch/PS4/Xbox One I can say that the best return on investment was Switch and PS4, and troubleshooting hell = PC

  • UPspecGaming UPspec Gaming 🎮 xScreen for Xbox Series S (@UPspecGaming) reported from Sydney, State of New South Wales

    @Jtibbs14 The Xbox puts heat out the top black vent which doesn’t change with our xScreen attached. It’s not an issue unless you are within around 20cm of the vent though.

  • jopimbs Timothy McMillion (@jopimbs) reported

    @CallofDuty @Xbox How about you fix modern warfare? Just bought it on sale and can’t play because I keep getting a black screen.

  • carlzonevw zoni (@carlzonevw) reported

    @PaulBPrice @MSFS_Support Oof. I did two of mine a couple months ago, no issues (Xbox).

  • AltreekB K.A.B (@AltreekB) reported

    @Xbox Fix the BTB matchmaking it always glitches out whenever I try to get a match running

  • Skeletussin OldMan Broke Always (@Skeletussin) reported

    @NickMcAnulty I think Goldeneye is maybe about to get an XBOX digital release, but dealing with these enormous studios through licensing has for sure created some completely unnecessary issues with re-releasing. That Wii game that tried to remake it was forced to use the Daniel Craig Bond.

  • superdmart SuperDMart (@superdmart) reported

    @Xbox @XboxSupport this seems to be a global issue

  • MUD19060405 MUD (@MUD19060405) reported

    Well dang at @XboxSupport how em do I contact you when chats aren’t available for my problem smh ya just let AI do everything

  • ZombaitX Zombait ★★★ (@ZombaitX) reported

    I want a new @Xbox controller since the one that came with my Series X started drifting after about five months and @Microsoft has refused to make things right with their DEFECTIVE product. What is a good third-party alternative to Microsoft's awful product and service? #XboxFail

  • JV24_LA Jose Villegas (@JV24_LA) reported

    @RavenSoftware Day 25 of • Pay to win invisible skin • Server disconnect • Game freezes at buy station • Camos aren't tracking • Audio cuts out • footstep audio is inconsistent • Xbox players can't play without xbox live • Next-gen consoles can't play at 120hz • crashing on console

  • GenuineVF GenuineVF (@GenuineVF) reported

    @xb0shi3x Was jus checking out your twitch to see what kinda games you play.. my streams have been similar to your last one recently as I lost power to my stream room and we haven't been able to fix it yet lol.. so I set a phone up to watch the TV screen when I play Xbox instead of pc ftm

  • _Master__Shake_ Master Shake (@_Master__Shake_) reported

    @SHPS4 @infrarogue89 How am I defending micro transactions they don’t bother me. I can play the game and have fun. No pay to win that would be a problem. You mean the Xbox exclusive (stalker) No one wanted nft so poof might of been the gamepass fan base

  • SHPS4 SH (@SHPS4) reported

    @infrarogue89 Where was your outcry when STALKER 2 wanted NFTs? Why does a dev going first day on GP need to exploit people? Not making enough on GP bad decision? That’s an Xbox and xbot issue right if we go by your bot logic.

  • CryptoWorldLove Ape It Until You Make It (@CryptoWorldLove) reported

    @Xbox Your Xbox live servers are trash - We get kicked out every other game. How do you make all this money but cannot manage to fix bugs/kicks/interruptions. You should be embarrassed. Terrible product and engineers

  • danielalovesBBC daniela (@danielalovesBBC) reported

    @BandaiNamcoUS don’t care fix xbox servers

  • Andyonatrip Andy (@Andyonatrip) reported

    @ComplexMinded hi cedric can you tell us if the recent issues regarding empty cryo's will be resolved on xbox or not just it really sucks we can't get any raising done due to our dinos going missing from the pods after that server update

  • XboxSupport Xbox Support (@XboxSupport) reported

    @Chakasiim Hello Blane! Please follow our Official Xbox Support page on Twitter in order to be able to get a Direct Message regarding the issue you are encountering.

  • Raverwolf2 Raver Wolf (wolf sona ) (@Raverwolf2) reported

    More about the Xbox 360 than the Xbox one because I had more experience with it and had to fix it a few times and an interesting fact for anyone that doesn't know the Xbox 360 has a secret hole on the side of it than can dislodge the ejection tray when it gets stuck

  • joshluke2017 joshluke (@joshluke2017) reported

    Ok it’s 2022 why ******** is uno still broken on Xbox series x it still ******* crashes when I put start **** Ubisoft

  • JoAkaBum Jo (@JoAkaBum) reported

    @lGraveGamingl @ComplexMinded My tribemate complains about this all the time. We are on Xbox sx. One time he deleted his local save data and that fixed the issue for a while but it started happening again to him recently.

  • ChurchHatesKpop Church Against Kpop (@ChurchHatesKpop) reported

    @KatsuyaTheFuuk IKR, and I’ve heard literally nothing from 343 about it. The campaign is barely playable on pc, and before I switched to Xbox multiplayer would have problems with my mouse imputs and the sensitivity would feel like it lowers a bunch

  • XboxSupport Xbox Support (@XboxSupport) reported

    @ScottyTheOracle Please follow our Official Xbox Support page on Twitter in order to be able to get a Direct Message regarding the issue you are encountering.

  • Dragon2611 Matthew (@Dragon2611) reported

    Is prime video having issues, wouldn’t play on the tv, the Xbox is playing but keeps dropping quality

  • TheShrimpHouse3 Shrimp (@TheShrimpHouse3) reported

    isnt it great how when you to talk to someone on xbox support about your series x they dont even have a ******* option for your problem

  • jricko7 Jack Rickards (@jricko7) reported

    @FootballManager need to fix online saves on xbox. Mines not letting any more than 2 people on at once. Been like this since about a month ago.