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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Xbox Live reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Xbox Live. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xbox Live users through our website.
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Sign in (44%)
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Online Play (31%)
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Glitches (16%)
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Matchmaking (5%)
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Game Crash (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Xbox Live outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Shinnston |
Online Play | |
| Alexandria |
Online Play | |
 Salisbury |
Matchmaking | |
 Caudebec-lès-Elbeuf |
Sign in | |
| Bonneval |
Online Play | |
| Beloit |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xbox Live Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Hill
(@anotherpiercer) reported
@EASPORTSFIFA just decided to randomly delete my entire career progress on Fifa 22. Great. Might wanna fix that. @Xbox @XboxSupport
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Mikel Armesto
(@ArmestoMikel) reported
@XboxSupport i cant play the games ive downloaded through game pass. It says i need to sign in with the account that has te susbcription or to renew my susbcription when I just signed up 2 weeks ago.
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Thomas Koepp
(@KoeppThomas) reported
Yo @XboxSupport please fix the bug that’s not allowing me access to the titles I have downloaded. Active ultimate membership, and definitely online.
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volt
(@volt32041513) reported
@J1rJ1r @Xbox I’m having the same issue
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TSBxLON3WOLF
(@TSBxLON3WOLF) reported
@Xbox is there issues with connectivity?
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swifty
(@brbswifty) reported
@XboxSupport I knew I should’ve bought a ps5 fix your ******* servers
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Nathan
(@klaren21) reported
@XboxSupport Is there server issues? I can't launch any of my games
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RandomWh1teDude
(@Wh1teDude) reported
@XboxSupport I'm having trouble opening my games, I keep getting a message telling me "The person who bought this needs to be online" even though I own the games.
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🌌🌌🌌
(@guylundo) reported
My brother gets this weird glitch when he's playing battlefront on my xbox, when his dies, if they're wearing a cape it gets removed like strip poker
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Rocz3D
(@Rocz3D) reported
@XboxGamePass @XboxSupport Unable to play any game pass games. Says I need to sign in to profile (I am signed in w/active sub). Is pass down?
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Pong Maniquiz
(@pongtravels) reported
@XboxSupport Hi, currently having “The person who bought this needs to sign in” errors on my games (checked reddit and several users reporting the same issue). Tried on FH5 and H:I and both crashing with that error. (I have Game Pass)
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CaperGrant692
(@CaperGrant692) reported
Anyone else having an issue tonight launching digital owned games... Saying the person who purchased needs to be signed in even tho Iam signed in and when I go to the store all my games still say I've owned them! Why can't I play MY games? #XboxSeriesX #xboxsupport #xboxstore
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Austin
(@austinnd44) reported
@nukeyourmomma @XboxSupport You ever figure out how to fix this? My Xbox just randomly popped up saying the same thing
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~
(@issvmvrie) reported
@XboxSupport i’m having issues accessing my games saying that i don’t own it..
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capeshitter
(@capeshitter) reported
@XboxSupport Free gift cards or games for this issue today or what? @XboxSupport
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Viking (Taylor)
(@Adoranicus) reported
@zeldabrvh @XboxSupport A bunch of people are experiencing the same issues as well. Can't use my other 2 xbox ones.
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Paul - PharaohTV 🇨🇦 The Gamers Pass Podcast
(@Pharaoh_tv) reported
@XboxSupport hey guys. It’s looking like there is an outage. It’s telling me that the person who bought this needs to be signed in and when I see in Microsoft store it said to launch as I own this. Alos won’t let me use the movies and tv app
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Danny L
(@Danny_Loke) reported
@XboxSupport are the servers down? Keep getting error 0x803f9006 (the person who bought this needs to sign in) on every game I own.
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SpaceINOut1127
(@SOut1127) reported
Update: looks like Xbox Live is having some issues unfortunately
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capeshitter
(@capeshitter) reported
@SlimithS @XboxSupport Fix it @XboxSupport
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Goose
(@goosepelican) reported
@GeeksWorldGames @Xbox I got the same error.
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iAmYeRoc
(@YeRoc334) reported
@XboxSupport We all having the same issues
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Aiden
(@AidenA2020) reported
@XboxSupport can’t play halo infinite? Says I need to buy it or fix my subscription… but everything’s good on my end what’s up with your end ? I was able to play an hour ago now I can’t even load the game up.
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cody friday
(@cody_friday) reported
Well shinobi striker is broken this has crashed my game so bad it tell me I didn't buy it wonderful update @BandaiNamcoUS @BandaiAmerica @XboxSupport can someone help I could finish The event in the game because of these crash and now I can't play help
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DizGotUrPisTola
(@GqDizzay) reported
Anybody with Xbox having, or have had, any issues launching games. Both gamepass and owned games aren't launching. And my subscriptions are up to date so I'm tripping lol.
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Reilly McAdams
(@reilly_mcadams) reported
I got covid and been under the weather To make things worse $FB teased a breakout at 336-336.5 Panera didn’t have any cinnamon crunch bagels Xbox live is having an outage Today sucks
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Fyking
(@JGK1415) reported
@XboxSupport when clicking a game it says "person who owns this needs to be signed in" or it says "you must be onlike to play this game". I'm online, restarted console, hard reset, etc. Down detector shows hundreds are also experiencing the same problem.
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Xyenide
(@xyenide) reported
@TheeJuanWick Yea I have the razer Xbox controller and no issues. Maybe just try a different controller if you can?
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Ryan
(@Achoisamoron) reported
@XboxSupport The person who bought this must sign in error won’t let me launch any game or app. I’ve tried setting as home Xbox and restarting. This is trash.
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Lettryc
(@lettryc) reported
@LnT_Country @XboxSupport Yeah same, does yours say The person who bought this needs to sign in?