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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Xbox Live reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Xbox Live. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xbox Live users through our website.
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Sign in (43%)
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Online Play (35%)
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Glitches (14%)
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Game Crash (4%)
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Matchmaking (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Xbox Live outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Game Crash | |
 Medford |
Sign in | |
 Brackenheim |
Sign in | |
| San Francisco |
Sign in | |
| Leipzig |
Sign in | |
| Takoma Park |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xbox Live Issues Reports
Latest outage, problems and issue reports in social media:
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👑Shanai_Shkwinski🇮🇹
(@S_Shkwinski) reported
from
Vereeniging, Gauteng
@Xbox I purchased new games on my account, now im here trying to retrieve my account but theres error codes left and right,ur website always has problems,I want my money back coz i cant access my account on my xbox but on my pc its there🤕with no error codes
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R4GE 0f W4R
(@R4Ge0f) reported
@BlessUnleashed @Aymankiller1 Clearing cache does NOT help against the marketplace crash it's on both consoles xbox and ps its super slow, takes forever to scroll up and down and when the next item site getting loaded than there is a 10 sec freeze and if u get lucky it went further if not it crashes.
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Konstantinos Theodoropoulos
(@liltkosta) reported
@XboxSupport you guys are trying to fix a 8 year old game instead of fixing Cold War which is a brand new game
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Gary Masters
(@Gazbowski) reported
@XboxSupport been unable to create a service request for a faulty controller for a few days now - your website just keeps sending me round in a loop. Can't get to talk to anyone to sort it - what can I do?
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Nicky🤶🏻
(@nxjm_) reported
@XboxSupport I’m sure there’s more people trying to play the latest one so try and fix the issues with that first 😩
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☘️
(@zomszn) reported
Hey @XboxSupport @CallofDuty work together to fix the crashing issues lets go cmon
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BobbyLuciD
(@RJetpacker) reported
@therymasgaming @DexertoIntel Ya bro just stay off Cold War until they fix it . So it doesn’t break ur second Xbox lol
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Rolando Esquivel
(@RolandoEsquiv10) reported
@XboxSupport Hey @XboxSupport, I'm also having an issue in the Xbox Series X where the controller having connection issues. Were I would turn on the controller and it would connect, but wouldn't show any response on the console.
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Redvally
(@Redvally1) reported
@XboxSupport Yall need to fix your consoles when it comes to cold war I've crashed 10 times
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Mike GX
(@MikeGX11) reported
@DukPredator I always said, this is the best console ever made, but the problem is (xbox marking) ... the first time I realized that (Quick Resume working on normal hdd) was after buying the console, Why microsoft doing this? We just need you to talk microsoft 😔
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Matt
(@MattKins96) reported
@XboxSupport I'm having an issue with an achievement not unlocking correctly in the Xbox UI
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Steve Wright
(@SWrightAU) reported
This latest CoD Black Ops Cold War Xbox update has literally broken the game. It's either a screen of score UI that won't go away (with a blurry everything else) or a death so hard it shuts off the entire Xbox Series X. :S
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Artöm
(@Dryzies) reported
@UbisoftSupport Hello i have a problem. I cant play Rainbow six Siege on my Xbox One from Gamepass. The game says that i am offline but im not. pls help☹
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Johnny Bone
(@johnnybones72) reported
@XboxSupport Hi, I have a problem with my Series X can anyone help please?
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Robbie Haruna
(@RobbieHaruna) reported
@Xbox It's almost the same as the Xbox One controller, but with much better bumpers (which is good as those were the only big problem with the Xbone's.) No idea why they reverted back to the terrible 360 controller styled D-Pad though, especially when they already had a normal one.
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Patrick
(@complaint_state) reported
@Treyarch Can u fix the crashing, its literally hitting countless times the game have crashed my WHOLE Xbox
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adam
(@adumfoley) reported
@XboxSupport your support is ******* trash... haven’t received one message back about any of my several problems over the past couple of months sort it ******** out
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Bob and Sue
(@bobtbutter) reported
@BlackOpsColdWar @CODColdWarNews Probably glitch out Bc zombies be crashing my Xbox
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McLovin
(@william32145525) reported
@XboxSupport What about a issue on black ops Cold War? That fact it keeps shutting off Xbox series X’s?? @ATVIAssist @Treyarch
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RoninSamurai47
(@Ronin_Samurai47) reported
@St1nkyGaming @digitalfoundry The problem with it is it crashed my stream multiple times because i stream on console, activision needs to fix it asap it's crashing xbox and ps5
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Kaelen
(@Extorted_Beast) reported
@ATVIAssist when are you gonna fix scope reticles in Cold War for Xbox One users? It was fine in the beta now it’s like I’m aiming while EMP’d or I have no reticle at al!!! #XboxOne #ColdWar #CallOfDutyBlackOpsColdWar
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d.mo 🍁
(@swishbuzzroar) reported
I hope that whenever I do stream SA and SA2, using the Gamecube controller won't give me any problems. if it does, I'll just keep using the Xbox One. I prefer the Gamecube, but playing SA2 with an Xbox controller is fine. it's Heroes I NEED a Gamecube controller for lol
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RagingxHofa
(@RagingxH) reported
@TheGamingRevo3 Are theater mode and leaderboards both broken in Cold War? On Xbox one I crash anytime I try to use either
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Syfy4ever
(@the48UKSyfyfan) reported
@XboxSupport can someone, ANYONE, tell me if my xbox series x shuts off after next gen games freeze due to game or console issues. I could at least send my console back for repair or whatever if I knew. #XboxSeries fail
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michelle johnsen
(@EmiliaJohnsen) reported
@MojangStatus I can't get into a realm on xbox one. It says that my Microsoft account is not working. Is this a problem for everyone, or only me?
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KlumsyCat
(@Klumsy_Cat) reported
@XboxSupport The Xbox 360 games aren't working on my ultimate game pass on the Xbox Series X, is that a known issue/anything I can do?
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John Edwards
(@Creepgamer) reported
This game is broken fix it, it stole 8 of my 1 hour xp tokens support doesn’t respond back after asking me a bit more questions and it keeps crashing my Xbox series x come on and fix this I’ll be telling and warning every person that wants to buyIt #Atviassist #CallOfDutycoldwar
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TrueGamersESP
(@TrueGamersESP) reported
We need update on #CallOfDutycoldwar because its broken. We have problems with ray tracing, low fps and freeze screen like a 1 second sometimes. I play on xbox series X, and so many people with the same problem on ps5 pc and xbox one x... UPDATE YET ON COLD WAR
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Jason Michael Barnes
(@219Tiger) reported
from
Whiting, Indiana
@SimGuruGraham I don't know why you keep adding stuff! Game is waste of money! All it does is craah! I play on an Xbox one X. Since I bought this game game you do simple things and crash!! I'm starting to smell crash grab on a defective game. I use to love the Sims. Not now
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TrueGamersESP
(@TrueGamersESP) reported
@manny_san117 We need update. I play on xbox series X and multiplayer its broken. If we play with ray tracing on its unplayable, when we put off all fix, lag fps... we need updates yet