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XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 1
Greater Noida, UP 1
Zapopan, JAL 2
Tokyo, Tokyo 1
Brampton, ON 1
Singapore, Central Singapore 1
Johor Bahru, JHR 1
Kolkata, WB 1
Davao, Davao 1
Bulandshahr, UP 1
Ahmedabad, GJ 1
Noida, UP 1
Mumbai, MH 1
Playa del Carmen, ROO 1
Trichūr, KL 1
Guwahati, AS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • CrackedYoda
    Yodafx (@CrackedYoda) reported

    As a new trader it's important to avoid @XM_COM From bad spread To the worst rates To charges for account dormancy The absolute worse broker

  • KalinkaYusuf
    YUSUF KALINKA (@KalinkaYusuf) reported

    @XM_COM **** this I took 3 positions on GBPJPY and and my profits were floating at R400 per position. But you stopped my trades and took the whole thing

  • KDTrader1999
    Kingsley Ikechi (@KDTrader1999) reported

    @Nickl83529564 @XM_COM You facing same issue?

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.

  • Cairo_MK
    Kyro RSA 🇿🇦 (@Cairo_MK) reported

    @XM_COM i wirhdrew on the 15th and my money hasn't reflected on my account. My bank says the problem is on your side XM, assist.

  • AzliMuda
    azli Muda (@AzliMuda) reported

    @XM_COM applications like this are very popular with scammers because they contain important customer information

  • krishnaretail
    amit (@krishnaretail) reported

    @jimmynitroboy @CINDYDEGOUGES @XM_COM Why is this Uniswap exploit not bein.g brought to light? It's a serious issue that needs to be addre,ssed. Check out my TL for the link, I RTd]:

  • Im_Spectacularr
    Spectacular (@Im_Spectacularr) reported

    @XM_COM dam had an issue with my account and ur agent Felipe closed chat on me **** broker and **** policys dont trade with this scam broker they trapped my money and havent given it back and make every excuse

  • gautam_khokhar
    Gautam Khokar 🔆 (@gautam_khokhar) reported

    @XM_COM Its been 2 months im constantly uploading different proofs of my payment. All the proofs that can be possible I uploaded. Still customer support is not replying. Its very stressful and anxious for me. If you want to keep the money then directly say please. Be clear.

  • natasharrrrrr
    Natasharrrrrr and 97 others (@natasharrrrrr) reported

    @Stanley72906009 @TheFCA @XM_COM Did they shut you down right after depositing or did you make trades?

  • httpslalit
    Lalit Soni (@httpslalit) reported

    @1amsnkt @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

  • Jame_Foden
    jamie brown (@Jame_Foden) reported

    @rkay_786 @XM_COM sorry about the ban… it was the help of LEXTECHZ on Insta who got my account fixed up. you should check him out

  • TechBuilder_ZEN
    Tech Builder (@TechBuilder_ZEN) reported

    @XM_COM Fraud broker. Taken my Deposit money and no trace since last 36 days. Not responding, forget about resolving the issue. @ahmedxm01

  • gamertururu
    Vitinho GamerTururu (@gamertururu) reported

    @XM_COM Blox fruit please help me i got banned without using anything i never used or anything please unban my account the name is NarutoKum23

  • httpslalit
    Lalit Soni (@httpslalit) reported

    @Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.

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