XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zapopan, JAL | 2 |
| Tokyo, Tokyo | 1 |
| Brampton, ON | 1 |
| Singapore, Central Singapore | 1 |
| Johor Bahru, JHR | 1 |
| Kolkata, WB | 1 |
| Davao, Davao | 2 |
| Bulandshahr, UP | 1 |
| Ahmedabad, GJ | 1 |
| Noida, UP | 1 |
| Mumbai, MH | 3 |
| Playa del Carmen, ROO | 1 |
| Trichūr, KL | 1 |
| Guwahati, AS | 1 |
| Pune, MH | 1 |
| Bengaluru, KA | 4 |
| Dehra Dūn, UT | 1 |
| Jaipur, RJ | 1 |
| Samarqand Shahri, Samarqand | 1 |
| Amsterdam, nh | 1 |
| Picada Hartz, RS | 1 |
| Visakhapatnam, AP | 1 |
| Muntinlupa, Calabarzon | 1 |
| Bogotá, Bogota D.C. | 1 |
| Tijuana, BCN | 1 |
| Indore, MP | 1 |
| Popayán, Cauca | 1 |
| Rome, Latium | 1 |
| Dubai, Dubai | 1 |
| Hackney, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Lalit Soni (@httpslalit) reported@NsParma56962962 @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.
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Natasharrrrrr and 97 others (@natasharrrrrr) reported@Stanley72906009 @TheFCA @XM_COM Did they shut you down right after depositing or did you make trades?
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Manu (@manumadhav3625) reported@XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?
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Ahsan Karim Shah (@AhsanKarimShah1) reported from Rawalpindi, Punjab@XM_COM Ya page he error hai
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Christopher (@chriszn90) reported@XM_COM 6 Days and my fibre is still down....Vodacom is the worst 😫
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Charfeddine Bouzidi (@chbouu) reported@XM_COM WHY YOUR WEBSITE IS DOWN!!!!!
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Edgreggy Gallaza (@edgreggy) reported@XM_COM Okay help me now to win
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FxGecko (@FxGecko_Global) reportedFxGecko data shows that @XM_COM currently has 95 customer complaints, of which 36 complaints have been answered and 7 complaints have been resolved. FxGecko reminds you to pay attention to the quality of service and customer reputation of this broker. #forex #trading #investing
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MR.X (@user_m0m) reported@XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it
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Raj Kumar Bhardwaj (@rkay_786) reportedmy trading account is 84203907, give me my withdrawal live chat support already banned me @XM_COM
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Jeremy Deandre (@umerjutt220) reported@Bluemarlin___ @XM_COM Where can I find the link t(o the MEV Bot article that will help me make money?{']
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Deepanshu saini (@ManishaSin23870) reportedDear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM
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GingerBreadSketchy (@SketchyBread) reported@XM_COM Bad broker
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Paul zaprada (@PZaprada) reported@XM_COM Are you a receiver or a mandate who can help to receive usdt and monetize to USD and willing to send back through IBAN , in case you are looking for a sender, I have a Usdt deal worth 15 million dollars. WhatsApp me +1(806) 491-3934
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Andrew Sillano (@AndrewSollano) reported@crypto_muzic @XM_COM What help did you want