XM

XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 2
Gwalior, MP 1
Nagpur, MH 1
Boulogne-Billancourt, Île-de-France 1
Brumadinho, MG 1
Bhubaneshwar, OR 1
Goiânia, GO 1
Jaipur, RJ 1
Nuagām, OR 1
Shimla, HP 1
Tangier, Tanger-Tetouan-Al Hoceima 1
Anantapur, AP 1
Bandar Seri Begawan, Brunei and Muara District 1
Ramallah, West Bank 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • HugoFortis Hugo Fortis Sanchez (@HugoFortis) reported

    @XM_COM Do you have a problem trading Stocks? I can't trade

  • EzekielGbenga5 Ezekiel Gbenga (@EzekielGbenga5) reported

    @XM_COM I learned, that even south Africa, dstv is pay as you use, why dstv is treating us as we are not paying for the service

  • sir_mprst ABDUL (@sir_mprst) reported

    Dear @XM_COM how can i get my mt5 login details?

  • strusbop Mbuyiselo Valashiya (@strusbop) reported

    @XM_COM Waste of time. More conditions than you are allowed a number of trades in a day. My EA placed and closed 24 orders in one day and they started whining about server usage and threatened to temporarily suspend my account....

  • pozisagobeni Popo (@pozisagobeni) reported

    @XM_COM I will never refer anyone to XM because of your poor customer service, tried so many platforms to be assisted as I couldn’t withdraw my funds but no one assisted me till today 🥵😡😡😡😡😡😡😡😡

  • Tebogo8712269 Tebogo Khumalo (@Tebogo8712269) reported

    @XM_COM I HAVE BEEN WAITING FOR YOUR CALL TO VERIFY MY ACCOUNT 5 DAYS LEFT FOR THE BONUS TO BE TAKEN . WHY DONT YOU ATTEND ME, I DO LIVE CHAT YOU PROMISE TO RESOLVE THE PROBLEM BUT NOTHING TILL DATE.......... CALL ME ON 0729266106

  • BrandonCSwarts Brandon C. Swarts (@BrandonCSwarts) reported

    @XM_COM Why do you guys spend lots of money on advertising when it can be used on honesty. You won't need to spend millions on advertising if you stop cheating traders who use your platform. Nobody is happy with you unilaterally closing down accounts blocking traders from their funds.

  • szubairhasan Syed Zubair Hasan (@szubairhasan) reported

    @XM_COM Fake broker... eating people money and no customer service

  • mikey_pablo1 mikey (@mikey_pablo1) reported

    @XM_COM is more customer and user friendly than @AvaTrade

  • airildanial_ ØⱠĐ₥Ø₦ɆɎ₵ØⱠⱠɆ₵₮ØⱤ#ĐłɆ₵ØⱤØ₦₳ĐłɆ (@airildanial_) reported

    @XM_COM Shut the ****** bij, wtf stop appear in my feed!!

  • mfanafuthishaba Robert Ching (@mfanafuthishaba) reported

    @XM_COM I have been doing withdrawals straight to my bank account, now when I try to withdraw you reject my withdrawal request. What kind of nonsense is that? I don't want to withdraw via Bitcoin, I want to withdraw straight to my bank account. Sort your issues.

  • DA_Trotter Nhlanhla (@DA_Trotter) reported

    @XM_COM Trying to download the app on my macbook and its not compatible, needs to be updated.. HELP!!!!

  • Ronald_S77 Day Trader Ron (@Ronald_S77) reported

    @XM_COM Stocks cfd trading is having issues, no quotes available..

  • strusbop Mbuyiselo Valashiya (@strusbop) reported

    @XM_COM Frauds! A couple of my EA client's accounts were blocked from using their $30 bonus just because the used the same trading robot I sold them. They were left no room to explain and I couldn't help them.

  • OSHOBA007 ayoade toyib (@OSHOBA007) reported

    @XM_COM I try recharge from my account, I was diducted and my line was not credited twice I maid complain and u promise to refund in 24hr now u haven't Now the question is are u a thief or a frudstar

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