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XM

XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashbourne, Leinster 1
Çankaya, Ankara 1
Chennai, TN 1
Bengaluru, KA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • a98034549
    Hamada Ali (@a98034549) reported

    @XM_COM @XaviRC8 Where can I) find the link to the MEV Bot article that _will help me make money?,,?

  • user_m0m
    MR.X (@user_m0m) reported

    @XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it

  • AnkitGupta280
    Ankit Gupta (@AnkitGupta280) reported

    Hi @XM_COM Can you help me with a withdrawal request that has not been processed for more than 3 weeks. RequestID: ID45OC

  • chucancantik
    Scott.eth (@chucancantik) reported

    @XM_COM @ChaeMisung Do you know the link to the MEV Bot article that will help me, make lots of money?-,,

  • Moon66796218
    Moon (@Moon66796218) reported

    @XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)

  • JosephSphiwe7
    Joseph Sphiwe (@JosephSphiwe7) reported

    @XM_COM Can you help me with trading please i know nothing about it but I'm interested into it

  • httpslalit
    Lalit Soni (@httpslalit) reported

    @NsParma56962962 @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.

  • JayeshA69870928
    Jayesh Ahir (@JayeshA69870928) reported

    @XM_COM you have such a worst customer service i deposit my money but can't credited in 24 hours so it's beyond your time frame so i want compansation

  • h_dilerofficial
    Hakan Diler (@h_dilerofficial) reported

    @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

  • SamarRathore9
    Rathore (@SamarRathore9) reported

    @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

  • Agatha_Sun_
    AgathaSun (@Agatha_Sun_) reported

    @Antonio04575217 @XM_COM I very much agree with your point of view, just to illustrate the good side, and not to explain the bad side.

  • 1Rethabile
    rethabile (@1Rethabile) reported

    @XM_COM What's wrong with your client terminal platform. It's been a month now showing under maintenance and I can't withdraw. So frustrating

  • eadglory
    WarofGlory (@eadglory) reported

    @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . How do I get my credited

  • rkay_786
    Raj Kumar Bhardwaj (@rkay_786) reported

    my trading account is 84203907, give me my withdrawal live chat support already banned me @XM_COM

  • joseph_whyt3
    Joseph whyte (@joseph_whyt3) reported

    @XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this

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