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XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Çankaya, Ankara 1
Chennai, TN 1
Bengaluru, KA 1
Shah Alam, SGR 1
Frankenthal, Rheinland-Pfalz 1
Morādābād, UP 1
Kuala Lumpur, KUL 1
New Delhi, NCT 1
Amsterdam, nh 1
Accra, Greater Accra 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • rkay_786
    Raj Kumar Bhardwaj (@rkay_786) reported

    @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

  • SketchyBread
    GingerBreadSketchy (@SketchyBread) reported

    @XM_COM Bad broker

  • shivender01
    SHIVENDER SINGH (@shivender01) reported

    @XM_COM Worst service! It's been over 1 week since I deposited funds, and the amount is still not showing in my real trading account. Multiple follow-ups, no proper resolution, no accountability. Holding customer funds for this long is unacceptable. Resolve this immediately! #XM

  • Cairo_MK
    Kyro RSA 🇿🇦 (@Cairo_MK) reported

    @XM_COM i wirhdrew on the 15th and my money hasn't reflected on my account. My bank says the problem is on your side XM, assist.

  • reallylove527
    Colleen Maricela (@reallylove527) reported

    @XM_COM @DumoGade Show me th:e link to the MEV Bot art.icle that can help me make l.ots of money?()]

  • 1amsnkt
    • સંકેત • (@1amsnkt) reported

    Facing a withdrawal issue on my trading account that remains unresolved. We have already submitted emails regarding this matter, but there has been no solution so far. Kindly look into this urgently and resolve the issue at the earliest. Immediate attention is required. @XM_COM

  • nick_paez
    nick paez (@nick_paez) reported

    @donbitco @XM_COM How can we not be discussing this ,Uniswap exploit? It's a m(ajor problem that needs to be addressed. the link is on my TL - I retweeted it!--

  • AdamEth_
    adam.eth (@AdamEth_) reported

    To deposit on @XM_COM very fast to withdraw one week now story upon story now their support doesn’t even reply to my mail very bad broker

  • Suhag50607117
    Suhag (@Suhag50607117) reported

    Withdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM

  • Kevinpmlote
    PeeKay (@Kevinpmlote) reported

    @XM_COM I want my money I withdrew on the 1st of November 2022, your support department keeps asking me for documents that I sent more 6 times to them, what must I do now to get my money?

  • sachinbstwd
    Super_Sachin (@sachinbstwd) reported

    @XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.

  • h_dilerofficial
    Hakan Diler (@h_dilerofficial) reported

    @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

  • TBrusker
    Tailer Brusker (@TBrusker) reported

    @XM_COM 💫Pollux Protocol First Launch on Arbitrum Network #bullish #ambitrum #eth

  • SamarRathore9
    Rathore (@SamarRathore9) reported

    @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

  • SarsacticN
    John never dm (@SarsacticN) reported

    @XM_COM saudi ai is being developed by investors with a saudi background to invest over 500$ billion to support saudi government with the following features of 30 bnb Softcap, cmc & cg fast track, saudi nft marketplace, kyc pinksale, certik audit, low tax 3/3, smart ai for trade & token.

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