XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Allahābād, UP | 1 |
| Kolkata, WB | 2 |
| Nagpur, MH | 3 |
| Patna, BR | 2 |
| Lucknow, UP | 2 |
| Chhindwāra, MP | 6 |
| Bandar Seri Begawan, Brunei and Muara | 1 |
| Palayan City, Central Luzon | 1 |
| Antananarivo, Analamanga | 1 |
| Salem, TN | 1 |
| Colombo, Western | 1 |
| Birmingham, England | 1 |
| Pune, MH | 4 |
| Bengaluru, KA | 5 |
| Rabat, Rabat-Salé-Kénitra | 1 |
| Palermo, Sicily | 1 |
| Raipur, CT | 1 |
| Hyderabad, TG | 4 |
| Selangau, SRW | 1 |
| Ahmedabad, GJ | 3 |
| Kolhāpur, MH | 1 |
| New Delhi, NCT | 2 |
| Kuala Lumpur, KUL | 2 |
| Guwahati, AS | 1 |
| Blumenau, SC | 1 |
| Abu Dhabi, Abu Dhabi | 1 |
| Delhi, NCT | 1 |
| Itapevi, SP | 1 |
| Rio Verde, Tungurahua | 1 |
| Bucharest, Bucureşti | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Manu (@manumadhav3625) reported@XM_COM This is unacceptable. I withdrew $111.18 on Mar 11, 2026 to an incorrect Axis Bank account (1 digit error) — yet status shows PROCESSED. It’s been 2+ weeks and I’m still getting only “under investigation” replies. Was the money credited or not?
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Gezana Meshack Sithole (@GezanaMeshack) reported@XM_COM Xhose falls down in Phomolong Thembisa today.
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alfredk471 (@alfredk471) reported@XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.
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John Ngatia (@NgatiaMJohn) reported@XM_COM Dear XM...I have been actively trading on my Ultra Low Standard account. Due to temporary financial constraints, I currently lack sufficient funds. Could you please advise on any available deposit bonuses, loyalty rewards, or other options to support continuing my trading?
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Gyyani (@jay_puwar) reported@XM_COM Not provideding deposit on time my deposit missing since 20th April not getting any help
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adam.eth (@AdamEth_) reported@XM_COM Xm pay my money !!! I told your support team it’s a medical emergency I need my withdrawal I told them if anyone dies you all would be to blame for it pay my money Xm pay me !!!!!!!!!!!!!!!!!!
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Joseph whyte (@joseph_whyt3) reported@XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this
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Rathore (@SamarRathore9) reported@XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.
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Theo Lamola (@TrentSetterGT) reported@XM_COM Damn it, Throne Miller Tune and half
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• સંકેત • (@1amsnkt) reportedFacing a withdrawal issue on my trading account that remains unresolved. We have already submitted emails regarding this matter, but there has been no solution so far. Kindly look into this urgently and resolve the issue at the earliest. Immediate attention is required. @XM_COM
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Mni (@manni0789) reported@XM_COM please resolve my issue
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Dorothy Chaz (@antwansmith0) reported@TBrusker @XM_COM Could someone link me to that defi money glitch method people have been using to generate profits? Just read about it but cannot find( the tutorial?!.:(
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Rahul (@Rahul61197856) reported@XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.
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William (@William97472331) reported@XM_COM **** that I won't spend a dime on their useless crap
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Farras Arrizal (@FarrasArrizal) reported@XM_COM If I had a lot of money, I would give the Koran to the cesspits as charity.. Are you willing to help me?