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XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Allahābād, UP 1
Kolkata, WB 2
Nagpur, MH 3
Patna, BR 2
Lucknow, UP 2
Chhindwāra, MP 6
Bandar Seri Begawan, Brunei and Muara 1
Palayan City, Central Luzon 1
Antananarivo, Analamanga 1
Salem, TN 1
Colombo, Western 1
Birmingham, England 1
Pune, MH 4
Bengaluru, KA 5
Rabat, Rabat-Salé-Kénitra 1
Palermo, Sicily 1
Raipur, CT 1
Hyderabad, TG 4
Selangau, SRW 1
Ahmedabad, GJ 3
Kolhāpur, MH 1
New Delhi, NCT 2
Kuala Lumpur, KUL 2
Guwahati, AS 1
Blumenau, SC 1
Abu Dhabi, Abu Dhabi 1
Delhi, NCT 1
Itapevi, SP 1
Rio Verde, Tungurahua 1
Bucharest, Bucureşti 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • SamarRathore9
    Rathore (@SamarRathore9) reported

    @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

  • h_dilerofficial
    Hakan Diler (@h_dilerofficial) reported

    @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

  • chucancantik
    Scott.eth (@chucancantik) reported

    @XM_COM @ChaeMisung Do you know the link to the MEV Bot article that will help me, make lots of money?-,,

  • SuryanshPariha7
    Suryansh Parihar 💫 (@SuryanshPariha7) reported

    @XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

  • pradyu3
    pradyu (@pradyu3) reported

    @XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises

  • SainiDiwan88201
    diwanshu saini (@SainiDiwan88201) reported

    @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. Please credit the funds ASAP. Account ID: 420157159 #XM #XMBroker

  • mcfc_kman
    KmanMCFC (@mcfc_kman) reported

    @XM_COM new trading called Alcotech join before it crash dm me for more information

  • manumadhav3625
    Manu (@manumadhav3625) reported

    @XM_COM This is unacceptable. I withdrew $111.18 on Mar 11, 2026 to an incorrect Axis Bank account (1 digit error) — yet status shows PROCESSED. It’s been 2+ weeks and I’m still getting only “under investigation” replies. Was the money credited or not?

  • Sarvesh_k630
    Sarvesh kumar (@Sarvesh_k630) reported

    @Mursad999 @XM_COM Contact Customer Support in Apps.

  • m_kmaina
    Muhammad Kassim Abdullahi (@m_kmaina) reported

    @XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200

  • Moon66796218
    Moon (@Moon66796218) reported

    @XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)

  • 1amarsinghyadav
    Amar Singh Yadav (@1amarsinghyadav) reported

    @XM_COM Dear XM Finance / Payments / Compliance Team, ₹10,000 deposit issue linked to my XM User ID 331692320. I have already contacted your support team multiple times regarding this this issue but still unresolved and the ₹10,000 has still not been credited to my XM account.

  • SamarRathore9
    Rathore (@SamarRathore9) reported

    @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

  • Huncho051
    Huncho05 (@Huncho051) reported

    @XM_COM **** you XM you guys are full of **** I won’t be trading with your **** *** broker anymore You ******* took profits made from my students account and returned their initial deposit without any understanding explanation your Company is a Failure 2 different people

  • Pedro_IDV
    Pedro Gabriel (@Pedro_IDV) reported

    @XM_COM **** stop crashing roblox **** **** ***** is killing roblox **** you **** i want to play **** shove that pet up your ***

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