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XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashbourne, Leinster 1
Çankaya, Ankara 1
Chennai, TN 1
Bengaluru, KA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • ManishaSin23870
    Deepanshu saini (@ManishaSin23870) reported

    Dear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM

  • NgatiaMJohn
    John Ngatia (@NgatiaMJohn) reported

    @XM_COM Dear XM...I have been actively trading on my Ultra Low Standard account. Due to temporary financial constraints, I currently lack sufficient funds. Could you please advise on any available deposit bonuses, loyalty rewards, or other options to support continuing my trading?

  • VivekMahet42864
    Vivek Maheta (@VivekMahet42864) reported

    @XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922

  • JayeshA69870928
    Jayesh Ahir (@JayeshA69870928) reported

    @XM_COM you have such a worst customer service i deposit my money but can't credited in 24 hours so it's beyond your time frame so i want compansation

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @sarathsarru1 @XM_COM Dear Customer, We have responded to your complaint via email under reference number 86955390. If you are not satisfied with the resolution provided, we request you to kindly reply to the same email thread so that we can assist you further.

  • Lebo16563584
    Lebo (@Lebo16563584) reported

    @XM_COM My account saying it's achieved how can i access it please help me when i want to log in

  • OBINGABRIAN
    BRIAN OBINGA (@OBINGABRIAN) reported

    @XM_COM It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

  • ZoneAware
    aware zone (@ZoneAware) reported

    @XM_COM @jagograhakjago #XM @XM_COM Please look into this matter customer care is still asking me to wait and did not mention any time frame please let me know what information you guys required I cannot share this here in public please DM me and resolve this issue.

  • rkay_786
    Raj Kumar Bhardwaj (@rkay_786) reported

    my trading account is 84203907, give me my withdrawal live chat support already banned me @XM_COM

  • Im_Spectacularr
    Spectacular (@Im_Spectacularr) reported

    @XM_COM dam had an issue with my account and ur agent Felipe closed chat on me **** broker and **** policys dont trade with this scam broker they trapped my money and havent given it back and make every excuse

  • 1amsnkt
    • સંકેત • (@1amsnkt) reported

    Facing a withdrawal issue on my trading account that remains unresolved. We have already submitted emails regarding this matter, but there has been no solution so far. Kindly look into this urgently and resolve the issue at the earliest. Immediate attention is required. @XM_COM

  • Rahul61197856
    Rahul (@Rahul61197856) reported

    @XM_COM Hi Team, I have deposited the 10000 INR yesterday through UPI however the amount is not credited in wallet since last 24 hours , I am using it for the first time and the impression is really bad and sent multiple emails but no response from your team.

  • JosephSphiwe7
    Joseph Sphiwe (@JosephSphiwe7) reported

    @XM_COM Can you help me with trading please i know nothing about it but I'm interested into it

  • JosephSphiwe7
    Joseph Sphiwe (@JosephSphiwe7) reported

    @XM_COM Can you help me with trading i know nothing about it but I'm interested into it

  • chucancantik
    Scott.eth (@chucancantik) reported

    @XM_COM @ChaeMisung Do you know the link to the MEV Bot article that will help me, make lots of money?-,,

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