XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:
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Withdrawals
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 2 |
| Lima, Provincia de Lima | 2 |
| Pune, MH | 2 |
| Puerto Montt, X Región | 2 |
| Cochin, KL | 2 |
| Goiânia, GO | 1 |
| Jaipur, RJ | 1 |
| Nuagām, OR | 1 |
| Bengaluru, KA | 1 |
| Shimla, HP | 1 |
| Tangier, Tanger-Tetouan-Al Hoceima | 1 |
| Anantapur, AP | 1 |
| Bandar Seri Begawan, Brunei and Muara District | 1 |
| Ramallah, West Bank | 1 |
| Matara, Southern Province | 1 |
| Fort Abbas, Punjab Province | 1 |
| Delhi, NCT | 1 |
| Santiago de Querétaro, QUE | 1 |
| Peñablanca, Cagayan Valley | 1 |
| Patna, BR | 1 |
| Kuala Lumpur, KUL | 1 |
| Ahmedabad, GJ | 1 |
| Cananéia, SP | 1 |
| San Salvador, Departamento de San Salvador | 1 |
| Aurangabad, MH | 1 |
| New Delhi, NCT | 1 |
| Ho Chi Minh City, Ho Chi Minh City | 1 |
| Kollam, KL | 1 |
| La Calera, Departamento de Cundinamarca | 1 |
| Gais, AR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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_GoOcH_
(@Ndhav_nyiko) reported
@XM_COM Hello, I need help getting back my trading account. I have lost my phone together with the email I used to register with but still using the same number
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McCain
(@cain_rolex) reported
@xm_com I'm failing to download XM for mt4 pls help. Its saying not supported download the mt5 version
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Sbu Siso
(@king_Bora1) reported
@XM_COM But your support system is the worst ever. It has been 2 months now I have been asking the support team to help with updating my banking details on the system and still, nothing has happened and I am unable to withdraw my money.
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kiara🤎
(@NdlovuGajen) reported
@XM_COM Everyone am kindly asking for funding to finish my degree am currently studying at university of venda 🇿🇦🇿🇦🇿🇦the less you can help can make a difference 🙏🏿🙏🏿🙏🏿
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Susanta Kumar Das
(@Susanta04893511) reported
@XM_COM Without providing any fair honest sincere impartial cooperative public service oriented administration for the ordinary poor people,establishing a rule of law or under the laws of the land,with unbearable suffering, mental torture, false harassment and humiliation to the people.
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Crook
(@Crook_gooch) reported
@XM_COM Hi, I have lost my old phone which had all my trading accounts and together with my email. I kindly need help getting access to my xm account
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Indi.m
(@Indim17556039) reported
@XM_COM Hi,I'm interested in making money through trading but I don't want to know how to trade..I want like someone to trade for me... and also since we're testing the MX offer without initial deposit I was wondering if you could help me?
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Voks_Oliphant
(@Voks_Oliphant) reported
@XM_COM I made a withdrawal it's been a month there are still failing to fix that 💔 poor customer service better look for another one my people
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Arshad Sattar
(@asattar1) reported
@XM_COM Since morning I am sending messages on Jazz WhatsApp with option #4 “Balance and usage details” and it says “Your desired information is not available …” What’s the issue and when it will be resolved? Regards,
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R.Ahmed
(@INFORSFX) reported
@XM_COM Why doesn't support tablet Samsung
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Hope❤💋
(@Hope60282439) reported
@XM_COM Good Morning my name is Hope I was asking for help with anything to eat I'm hungry living with my grandma we dnt have nothing please help us with anything here are my numbers 0842031272 💔😭😭
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Okex recovery team
(@TeamOkex) reported
@ashjal714 @XM_COM Kindly send me a direct message request I can help you recover your account
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najeebsafi
(@axara123) reported
@XM_COM I want to invest anyone to help me
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Mashilo_Bopape (motho o Mogolo)
(@MasiloBopape3) reported
@XM_COM Hi. I'm struggling to access my viccanation certifite due to incorrect Id #, though it's correct, help
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Azanian Kcane 🇿🇦
(@Kcane_Bungela) reported
@XM_COM Y'all are fxcking scammers man. Your platforms is smooth as **** but customer support is shxtty as ****. Customers on the TL are complaining about withdrawals and other technical issues and you don't even have the decency to respond. Get your shxt together.
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