XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brampton, ON | 1 |
| Singapore, Central Singapore | 1 |
| Johor Bahru, JHR | 1 |
| Kolkata, WB | 1 |
| Davao, Davao | 2 |
| Bulandshahr, UP | 1 |
| Ahmedabad, GJ | 2 |
| Noida, UP | 1 |
| Mumbai, MH | 5 |
| Playa del Carmen, ROO | 1 |
| Trichūr, KL | 1 |
| Zapopan, JAL | 1 |
| Guwahati, AS | 1 |
| Pune, MH | 1 |
| Bengaluru, KA | 5 |
| Dehra Dūn, UT | 2 |
| Jaipur, RJ | 1 |
| Samarqand Shahri, Samarqand | 1 |
| Amsterdam, nh | 1 |
| Picada Hartz, RS | 1 |
| Visakhapatnam, AP | 1 |
| Muntinlupa, Calabarzon | 1 |
| Bogotá, Bogota D.C. | 1 |
| Tijuana, BCN | 1 |
| Indore, MP | 1 |
| Popayán, Cauca | 1 |
| Rome, Latium | 1 |
| Dubai, Dubai | 1 |
| Hackney, England | 1 |
| Potchefstroom, North-West | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
-
pradyu (@pradyu3) reported@XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises
-
Mojara (@Monyai18Monyai) reported@XM_COM Few days for peace/Kgotso but other think that they r the only one who lost, we all lost terrible. #askme
-
Manu (@manumadhav3625) reported@XM_COM This is unacceptable. I withdrew $111.18 on Mar 11, 2026 to an incorrect Axis Bank account (1 digit error) — yet status shows PROCESSED. It’s been 2+ weeks and I’m still getting only “under investigation” replies. Was the money credited or not?
-
Manu (@manumadhav3625) reported🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?
-
Suhag (@Suhag50607117) reportedWithdrawal of 178 USD pending for over 2 weeks. Support only sends automated replies with no real update or timeline. No transaction proof or confirmation provided. Very disappointing experience with XM. Need urgent resolution. @XM_COM #XM
-
charlie_charles (@lazmorca) reported@XM_COM I joined about 2 months ago, I can say am not doing that bad.still learning though
-
Gillangragil (@gillang_ragil) reported@XM_COM @Sunarto47934367 Could someone link me to that defi money glitch method people have been using to generate profits??????( Just read about it but cannot find the tutorial??????!,.; '
-
Kamran (@kimz00071) reported@XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm
-
PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
-
Raj Kumar Bhardwaj (@rkay_786) reported@XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me
-
Hitonzo (@hitonzo) reported@XM_COM Anyone here with some spare crypto?. I really need help if u have some change pls send 2 BTC address: 18geDqn6mLsAbNMMdt4Cc2bLxSukuyFc1y Jst have nothing 2 go now and will be evictd from my home anytym soon and cant use my real face as I am already in huge shame and depression
-
Kamran (@kimz00071) reported@XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.
-
Christopher (@chriszn90) reported@XM_COM 6 Days and my fibre is still down....Vodacom is the worst 😫
-
Raj Kumar Bhardwaj (@rkay_786) reported@XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me
-
Scott.eth (@chucancantik) reported@XM_COM @ChaeMisung Do you know the link to the MEV Bot article that will help me, make lots of money?-,,
Check Current Status