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XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 2
Nagpur, MH 3
Patna, BR 2
Lucknow, UP 2
Chhindwāra, MP 6
Bandar Seri Begawan, Brunei and Muara 1
Palayan City, Central Luzon 1
Antananarivo, Analamanga 1
Salem, TN 1
Colombo, Western 1
Birmingham, England 1
Pune, MH 4
Bengaluru, KA 5
Rabat, Rabat-Salé-Kénitra 1
Palermo, Sicily 1
Raipur, CT 1
Hyderabad, TG 4
Selangau, SRW 1
Ahmedabad, GJ 3
Kolhāpur, MH 1
New Delhi, NCT 2
Kuala Lumpur, KUL 2
Guwahati, AS 1
Blumenau, SC 1
Abu Dhabi, Abu Dhabi 1
Delhi, NCT 1
Itapevi, SP 1
Rio Verde, Tungurahua 1
Bucharest, Bucureşti 1
Chennai, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • manumadhav3625
    Manu (@manumadhav3625) reported

    @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

  • Atulmishra7888
    Atul (@Atulmishra7888) reported

    Its been 20 days no concrete response by @XM_COM pls help

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Pathetic support

  • Rajput_1585
    Sumit Rajput (@Rajput_1585) reported

    @XMGlobal @XM_COM My deposit made on 15 July is still not credited. I've shared my bank statement & payment proof, opened a support ticket and filed a formal complaint, Despite this, I continue to receive only template responses without any timeline or resolution.

  • YZBLVK_emeverse
    YZ #Binance (@YZBLVK_emeverse) reported

    @XM_COM Scam !!! I was profit 33$ from bonus 30$ to 63$ in total , and when I try to make a withdrawal this company banned my account, LoL and stupid Company!!!

  • shivender01
    SHIVENDER SINGH (@shivender01) reported

    @XM_COM Worst service! It's been over 1 week since I deposited funds, and the amount is still not showing in my real trading account. Multiple follow-ups, no proper resolution, no accountability. Holding customer funds for this long is unacceptable. Resolve this immediately! #XM

  • jay_puwar
    Gyyani (@jay_puwar) reported

    @XM_COM Not provideding deposit on time my deposit missing since 20th April not getting any help

  • Dr_Scar_Face
    R S Veikhepunii Richard (@Dr_Scar_Face) reported

    @XM_COM @VivekMahet42864 Worst ever broker. Deposit never show in trading account. Dont use it

  • reallylove527
    Colleen Maricela (@reallylove527) reported

    @XM_COM @DumoGade Show me th:e link to the MEV Bot art.icle that can help me make l.ots of money?()]

  • h_dilerofficial
    Hakan Diler (@h_dilerofficial) reported

    @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

  • Crypto_panda567
    LookinThefuture (@Crypto_panda567) reported

    @XM_COM That's for your support

  • manumadhav3625
    Manu (@manumadhav3625) reported

    @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

  • a98034549
    Hamada Ali (@a98034549) reported

    @XM_COM @XaviRC8 Where can I) find the link to the MEV Bot article that _will help me make money?,,?

  • ShreyaSont13729
    Shreya Sonthalia (@ShreyaSont13729) reported

    @XM_COM the amount has been debited from the account but I 's not reflecting on XM wallet. I have reached out to customer executives several times but got the same response that it's under review. Seems like XM is a fraud platform. Kindly initiate the refund at the earliest.

  • NgatiaMJohn
    John Ngatia (@NgatiaMJohn) reported

    @XM_COM Dear XM...I have been actively trading on my Ultra Low Standard account. Due to temporary financial constraints, I currently lack sufficient funds. Could you please advise on any available deposit bonuses, loyalty rewards, or other options to support continuing my trading?

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