XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:
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Withdrawals
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 2 |
| Lima, Provincia de Lima | 2 |
| Pune, MH | 2 |
| Puerto Montt, X Región | 2 |
| Cochin, KL | 2 |
| Jaipur, RJ | 1 |
| Nuagām, OR | 1 |
| Bengaluru, KA | 1 |
| Shimla, HP | 1 |
| Tangier, Tanger-Tetouan-Al Hoceima | 1 |
| Anantapur, AP | 1 |
| Bandar Seri Begawan, Brunei and Muara District | 1 |
| Ramallah, West Bank | 1 |
| Matara, Southern Province | 1 |
| Fort Abbas, Punjab Province | 1 |
| Delhi, NCT | 1 |
| Santiago de Querétaro, QUE | 1 |
| Peñablanca, Cagayan Valley | 1 |
| Patna, BR | 1 |
| Kuala Lumpur, KUL | 1 |
| Ahmedabad, GJ | 1 |
| Cananéia, SP | 1 |
| San Salvador, Departamento de San Salvador | 1 |
| Aurangabad, MH | 1 |
| New Delhi, NCT | 1 |
| Ho Chi Minh City, Ho Chi Minh City | 1 |
| Kollam, KL | 1 |
| La Calera, Departamento de Cundinamarca | 1 |
| Gais, AR | 1 |
| Manila, National Capital Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Nhlanhla
(@DA_Trotter) reported
@XM_COM Trying to download the app on my macbook and its not compatible, needs to be updated.. HELP!!!!
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Garreth Benton
(@GarrethBenton) reported
@cybrtrck @XM_COM Love the customer service attitude there
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Thato
(@MizzThatoTee) reported
@MrAI314816 @XM_COM No it's not. The issue is with you. All indices are the same on ALL trading platforms... spreads might be slightly different. Otherwise it's the same ... don't blame the platform ... practice mfana ka 👌🏾🤞🏾👍🏾👍🏾
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Hugo Fortis Sanchez
(@HugoFortis) reported
@XM_COM Do you have a problem trading Stocks? I can't trade
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Mbuyiselo Valashiya
(@strusbop) reported
@XM_COM Waste of time. More conditions than you are allowed a number of trades in a day. My EA placed and closed 24 orders in one day and they started whining about server usage and threatened to temporarily suspend my account....
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Popo
(@pozisagobeni) reported
@XM_COM I will never refer anyone to XM because of your poor customer service, tried so many platforms to be assisted as I couldn’t withdraw my funds but no one assisted me till today 🥵😡😡😡😡😡😡😡😡
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E. Odjugo
(@eodjugo1) reported
@iamblacktom @ibiboataisi24 @XM_COM Fxtm has very bad spread that often invalidates analysis.
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⚡️tez
(@cybrtrck) reported
@AdeebBustani @XM_COM Oo damn. It’s now fine though
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ABDUL
(@sir_mprst) reported
Dear @XM_COM how can i get my mt5 login details?
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Brian Bunu
(@BrianBunu) reported
@XM_COM hie, I registered but I didn't copy ID number can yu help me to recover it
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Day Trader Ron
(@Ronald_S77) reported
@XM_COM Stocks cfd trading is having issues, no quotes available..
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88 Newe*^!
(@erwanf2b) reported
@juanVIII @XM_COM @AOC Nevermind they disabled gme too... WTF???
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Reki Shenpai
(@rekishenpai) reported
@XM_COM Shut ******** up
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Cryptoinfowatch
(@Cryptoinfowatc1) reported
@XM_COM @XM_COM do you support copy trading?
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R6 🤢
(@DylanSelleck) reported
@Jerey_leonidas @XM_COM oh okay i had this same issue as another broker i have a demo account was still open but my micro account was frozen
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