XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:
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Withdrawals
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 2 |
| Pune, MH | 2 |
| Dehra Dūn, UT | 1 |
| Guatemala City, Departamento de Guatemala | 1 |
| Mumbai, MH | 1 |
| Chennai, TN | 1 |
| Bhopal, MP | 1 |
| Roorkee, UT | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Trichūr, KL | 1 |
| Lucknow, UP | 1 |
| Ludhiāna, PB | 1 |
| Ibagué, Departamento de Tolima | 1 |
| Victoria de Durango, DUR | 1 |
| Indore, MP | 1 |
| New Delhi, NCT | 1 |
| Manila, National Capital Region | 1 |
| Manno, TI | 1 |
| Bhubaneshwar, OR | 1 |
| Gwalior, MP | 1 |
| Nagpur, MH | 1 |
| Boulogne-Billancourt, Île-de-France | 1 |
| Brumadinho, MG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Syed Zubair Hasan
(@szubairhasan) reported
@XM_COM Fake broker... eating people money and no customer service
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m7md
(@m7md08384964) reported
@XM_COM Hello ..im from Saudi Arabia and i have a real account but i have a problem ..its that i cant but money in my bank account at all I tried so many times..i need help pls tell me what can I do to but money in my bank account i have visa and MasterCard both ..
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E. Odjugo
(@eodjugo1) reported
@iamblacktom @ibiboataisi24 @XM_COM Fxtm has very bad spread that often invalidates analysis.
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Tebogo Khumalo
(@Tebogo8712269) reported
@XM_COM I HAVE BEEN WAITING FOR YOUR CALL TO VERIFY MY ACCOUNT 5 DAYS LEFT FOR THE BONUS TO BE TAKEN . WHY DONT YOU ATTEND ME, I DO LIVE CHAT YOU PROMISE TO RESOLVE THE PROBLEM BUT NOTHING TILL DATE.......... CALL ME ON 0729266106
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Mbuyiselo Valashiya
(@strusbop) reported
@XM_COM Waste of time. More conditions than you are allowed a number of trades in a day. My EA placed and closed 24 orders in one day and they started whining about server usage and threatened to temporarily suspend my account....
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Mbuyiselo Valashiya
(@strusbop) reported
@XM_COM Frauds! A couple of my EA client's accounts were blocked from using their $30 bonus just because the used the same trading robot I sold them. They were left no room to explain and I couldn't help them.
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Mr Kelvin Walter
(@Mr_kelvinwalter) reported
@XM_COM Hello, friend so sorry for disturbing Are you in need of financial help? Then DM me and I will show you how to earn ($).{10,000} in 1 week . All you need is a laptop or a mobile phone and 30mins of your time daily. Inbox me if you are interested.
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Syed Zubair Hasan
(@szubairhasan) reported
@XM_COM Worst customer service .... doing fake trading to wipeout the accounts of small investors
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Maria José Morr
(@Majomorr) reported
@XM_COM please whats young once with the bug??? We are losing time and money. Please do something. #brokerxm
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⚡️tez
(@cybrtrck) reported
@AdeebBustani @XM_COM Oo damn. It’s now fine though
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kola fakunle
(@FakunleKola) reported
@XM_COM How about cbn issues and guodliy
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Nhlanhla
(@DA_Trotter) reported
@XM_COM Trying to download the app on my macbook and its not compatible, needs to be updated.. HELP!!!!
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Leb.zzza
(@lebogang_leisa) reported
@XM_COM I've been waiting for a withdrawal all over a week now. What seems to be the problem?
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vinn.
(@VINNFLOWER) reported
@Lion09851879 @XM_COM What happened? Wanna help
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Garreth Benton
(@GarrethBenton) reported
@cybrtrck @XM_COM Love the customer service attitude there
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