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XM

XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Çankaya, Ankara 1
Chennai, TN 1
Bengaluru, KA 1
Shah Alam, SGR 1
Frankenthal, Rheinland-Pfalz 1
Morādābād, UP 1
Kuala Lumpur, KUL 1
New Delhi, NCT 1
Amsterdam, nh 1
Accra, Greater Accra 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • antwansmith0
    Dorothy Chaz (@antwansmith0) reported

    @TBrusker @XM_COM Could someone link me to that defi money glitch method people have been using to generate profits? Just read about it but cannot find( the tutorial?!.:(

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.

  • FarrasArrizal
    Farras Arrizal (@FarrasArrizal) reported

    @XM_COM If I had a lot of money, I would give the Koran to the cesspits as charity.. Are you willing to help me?

  • lohiyavasu
    Vasu Lohiya (@lohiyavasu) reported

    @XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app

  • Dr_Scar_Face
    R S Veikhepunii Richard (@Dr_Scar_Face) reported

    @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

  • williamperrut
    William Perrut (@williamperrut) reported

    @XM_COM I have been waiting since May 15 for the resolution of a PIX deposit issue. The funds left my bank account successfully, all requested documents were provided, and XM confirmed the case is under investigation (cases ZK7LWU and 10E2BK).

  • shivender01
    SHIVENDER SINGH (@shivender01) reported

    @XM_COM what kind of service is this? I deposited ₹10,000 into my XM wallet 72+ hours ago and the amount is still not credited. Sent multiple follow-up emails, yet no proper resolution from your support team. For a first-time user, this experience is absolutely disappointing.

  • Atulmishra7888
    Atul (@Atulmishra7888) reported

    Its been 20 days no concrete response by @XM_COM pls help

  • ManishaSin23870
    Deepanshu saini (@ManishaSin23870) reported

    Dear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM

  • Moon66796218
    Moon (@Moon66796218) reported

    @XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)

  • GezanaMeshack
    Gezana Meshack Sithole (@GezanaMeshack) reported

    @XM_COM Xhose falls down in Phomolong Thembisa today.

  • JosephSphiwe7
    Joseph Sphiwe (@JosephSphiwe7) reported

    @XM_COM Can you help me with trading i know nothing about it but I'm interested into it

  • SuryanshPariha7
    Suryansh Parihar 💫 (@SuryanshPariha7) reported

    @XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker

  • user_m0m
    MR.X (@user_m0m) reported

    @XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it

  • manumadhav3625
    Manu (@manumadhav3625) reported

    @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

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