XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:

XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Singapore, Central Singapore Community Development Council | 5 |
Pune, MH | 1 |
Ahmedabad, GJ | 1 |
Makati City, National Capital Region | 1 |
Natal, RN | 1 |
Paris, Île-de-France | 1 |
Brusque, SC | 1 |
Puerto Maldonado, Madre de Dios | 1 |
Petaling Jaya, SGR | 1 |
Guatemala City, Departamento de Guatemala | 1 |
La Paz, Departamento de La Paz | 1 |
Kuala Lumpur, KUL | 1 |
Kigali, Kigali Province | 1 |
Saint-Denis, Réunion | 1 |
Cali, Departamento del Valle del Cauca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Bank$y (@TRegallardo) reported
@XM_COM We are not destined to be broken forever
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Natasharrrrrr and 97 others (@natasharrrrrr) reported
@Stanley72906009 @TheFCA @XM_COM Did they shut you down right after depositing or did you make trades?
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PeeKay (@Kevinpmlote) reported
@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
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Rumit G Dobariya (@g_rumit) reported
@XM_COM Company search new customer for stealling money...dont trust guys
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alfredk471 (@alfredk471) reported
@XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.
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Mojara (@Monyai18Monyai) reported
@XM_COM Few days for peace/Kgotso but other think that they r the only one who lost, we all lost terrible. #askme
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FxGecko (@FxGecko_Global) reported
FxGecko has sent the complaint to XM for a solution. FxGecko data shows that @XM_COM has 98 customer complaints so far, mostly about XM's severe slippage, causing loss of customer funds and other problems. Among them 37 complaints have been answered and 7 have been resolved.#fx
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Kyro RSA 🇿🇦 (@Cairo_MK) reported
@XM_COM i wirhdrew on the 15th and my money hasn't reflected on my account. My bank says the problem is on your side XM, assist.
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Joseph Sphiwe (@JosephSphiwe7) reported
@XM_COM Can you help me with trading please i know nothing about it but I'm interested into it
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PeeKay (@Kevinpmlote) reported
@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
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William (@William97472331) reported
@XM_COM **** that I won't spend a dime on their useless crap
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PeeKay (@Kevinpmlote) reported
@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way
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FxGecko (@FxGecko_Global) reported
FxGecko data shows that @XM_COM currently has 95 customer complaints, of which 36 complaints have been answered and 7 complaints have been resolved. FxGecko reminds you to pay attention to the quality of service and customer reputation of this broker. #forex #trading #investing
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PeeKay (@Kevinpmlote) reported
@XM_COM I want my money I withdrew on the 1st of November 2022, your support department keeps asking me for documents that I sent more 6 times to them, what must I do now to get my money?
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Md. Yusuf Hasan (@MdYusufHasan13) reported
Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation