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XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Allahābād, UP 1
Kolkata, WB 2
Nagpur, MH 3
Patna, BR 2
Lucknow, UP 2
Chhindwāra, MP 6
Bandar Seri Begawan, Brunei and Muara 1
Palayan City, Central Luzon 1
Antananarivo, Analamanga 1
Salem, TN 1
Colombo, Western 1
Birmingham, England 1
Pune, MH 4
Bengaluru, KA 5
Rabat, Rabat-Salé-Kénitra 1
Palermo, Sicily 1
Raipur, CT 1
Hyderabad, TG 4
Selangau, SRW 1
Ahmedabad, GJ 3
Kolhāpur, MH 1
New Delhi, NCT 2
Kuala Lumpur, KUL 2
Guwahati, AS 1
Blumenau, SC 1
Abu Dhabi, Abu Dhabi 1
Delhi, NCT 1
Itapevi, SP 1
Rio Verde, Tungurahua 1
Bucharest, Bucureşti 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • httpslalit
    Lalit Soni (@httpslalit) reported

    @Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.

  • Dr_Scar_Face
    R S Veikhepunii Richard (@Dr_Scar_Face) reported

    @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

  • OBINGABRIAN
    BRIAN OBINGA (@OBINGABRIAN) reported

    @XM_COM It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

  • msrtrades
    msrtrades (@msrtrades) reported

    @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

  • centroensinopb
    Centro Ensino (@centroensinopb) reported

    @XM_COM @kajiulim Huh? Where's info about that defi free money glitch peop[le are using???}??)(: "

  • lohiyavasu
    Vasu Lohiya (@lohiyavasu) reported

    @XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app

  • Hayri1903angara
    yunus (@Hayri1903angara) reported

    Hello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me

  • rkay_786
    Raj Kumar Bhardwaj (@rkay_786) reported

    @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

  • TechBuilder_ZEN
    Tech Builder (@TechBuilder_ZEN) reported

    @XM_COM Fraud broker. Taken my Deposit money and no trace since last 36 days. Not responding, forget about resolving the issue. @ahmedxm01

  • h_dilerofficial
    Hakan Diler (@h_dilerofficial) reported

    @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

  • Agatha_Sun_
    AgathaSun (@Agatha_Sun_) reported

    @Antonio04575217 @XM_COM I very much agree with your point of view, just to illustrate the good side, and not to explain the bad side.

  • MOHAMED94715372
    Mohammed.eth (@MOHAMED94715372) reported

    Yo @XM_COM why do I have to login with Google every single time I open the app? 😭 It keeps saying “enable biometrics to avoid this” but my phone doesn’t have fingerprint setup. There should be another option to stay logged in because this is honestly a headache.

  • drprofits_in
    Dr. Bhavesh Thacker (@drprofits_in) reported

    @XM_COM Worst service & you cheating all people, please don't add money to their xyz.... Upi id... I have added 50+ days ago, still not showing in my account and nobody cares!!!

  • GezanaMeshack
    Gezana Meshack Sithole (@GezanaMeshack) reported

    @XM_COM Xhose falls down in Phomolong Thembisa today.

  • user_m0m
    MR.X (@user_m0m) reported

    @XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it

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