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XM

XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 1
Shah Alam, SGR 1
Frankenthal, Rheinland-Pfalz 1
Morādābād, UP 1
Kuala Lumpur, KUL 1
New Delhi, NCT 1
Amsterdam, nh 1
Accra, Greater Accra 1
Chhindwāra, MP 2
Jewar, UP 1
Greater Noida, UP 1
Zapopan, JAL 1
Tokyo, Tokyo 1
Brampton, ON 1
Singapore, Central Singapore 1
Johor Bahru, JHR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • g_rumit
    Rumit G Dobariya (@g_rumit) reported

    @XM_COM Company search new customer for stealling money...dont trust guys

  • auwfwossv192
    Yusuf.xmr (@auwfwossv192) reported

    @XM_COM My account [#341653095] was blocked and my $1000 balance confiscated without explanation. Your support team blocked me on Twitter. I am filing a formal complaint with the FSC. This is unacceptable for a regulated broker!"

  • joujor14
    J Joubert (@joujor14) reported

    Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • manni0789
    Mni (@manni0789) reported

    @XM_COM Hello @XMGlobalSupport, I made a deposit of ₹8000 today morning but it still hasn’t been credited to my trading account. I already raised a support ticket but no resolution yet. Ticket ID: W2OS3H Please check and resolve this as soon as possible.

  • MdYusufHasan13
    Md. Yusuf Hasan (@MdYusufHasan13) reported

    Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • eadglory
    WarofGlory (@eadglory) reported

    @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . How do I get my credited

  • assad60513789
    assad (@assad60513789) reported

    @XM_COM We are very worried we need help Does anyone have humanity left My mom has cancer can anyone help My mother is not well please help me 😭Instead of helping me, you guys take my life, I'm very upset

  • ClarenceKeys2
    Tumelo (@ClarenceKeys2) reported

    @XM_COM please fix the error

  • lohiyavasu
    Vasu Lohiya (@lohiyavasu) reported

    @XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app

  • manumadhav3625
    Manu (@manumadhav3625) reported

    @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

  • Kevinpmlote
    PeeKay (@Kevinpmlote) reported

    @XM_COM I want my money I withdrew on the 1st of November 2022, your support department keeps asking me for documents that I sent more 6 times to them, what must I do now to get my money?

  • Kevinpmlote
    PeeKay (@Kevinpmlote) reported

    @XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way

  • skyrexa
    skyrexa (@skyrexa) reported

    @XM_COM hello, whoever saw this, I apologize in advance, I beg for your help, my parents are in financial trouble, so they can't pay the tuition fee of 100$, it's a very large fee, please help us If I have money, I will replace it, Thank you this is my account number 200201004557536

  • OBINGABRIAN
    BRIAN OBINGA (@OBINGABRIAN) reported

    @XM_COM It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

  • Atulmishra7888
    Atul (@Atulmishra7888) reported

    Its been 20 days no concrete response by @XM_COM pls help

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