XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:

XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Singapore, Central Singapore Community Development Council | 5 |
Fortín de las Flores, VER | 1 |
Mandach, AG | 1 |
Benguela, Benguela | 1 |
Pune, MH | 1 |
Ahmedabad, GJ | 1 |
Makati City, National Capital Region | 1 |
Natal, RN | 1 |
Paris, Île-de-France | 1 |
Brusque, SC | 1 |
Puerto Maldonado, Madre de Dios | 1 |
Petaling Jaya, SGR | 1 |
Guatemala City, Departamento de Guatemala | 1 |
La Paz, Departamento de La Paz | 1 |
Kuala Lumpur, KUL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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NjeeLifeStyle (@sir_mprst) reported
@XM_COM Can you help get my Metar Trader login details to my real account?
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mikey (@mikey_pablo1) reported
@XM_COM is more customer and user friendly than @AvaTrade
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vinn. (@VINNFLOWER) reported
@Lion09851879 @XM_COM What happened? Wanna help
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Nhlanhla (@DA_Trotter) reported
@XM_COM Trying to download the app on my macbook and its not compatible, needs to be updated.. HELP!!!!
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Garreth Benton (@GarrethBenton) reported
@cybrtrck @XM_COM Love the customer service attitude there
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Brandon C. Swarts (@BrandonCSwarts) reported
@XM_COM Why do you guys spend lots of money on advertising when it can be used on honesty. You won't need to spend millions on advertising if you stop cheating traders who use your platform. Nobody is happy with you unilaterally closing down accounts blocking traders from their funds.
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Samuel Andrew (@_Samuel_Andrew) reported
@ilesanpepsi @XM_COM No documentation issues at all, in fact we collected amounts not more than 200$ from them with ease, I believe they did that to keep their deceit going, it was when we needed huge sums that their bubble bursted.
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Maria José Morr (@Majomorr) reported
@XM_COM please whats young once with the bug??? We are losing time and money. Please do something. #brokerxm
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88 Newe*^! (@erwanf2b) reported
@juanVIII @XM_COM @AOC Nevermind they disabled gme too... WTF???
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kola fakunle (@FakunleKola) reported
@XM_COM How about cbn issues and guodliy
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Ezekiel Gbenga (@EzekielGbenga5) reported
@XM_COM I learned, that even south Africa, dstv is pay as you use, why dstv is treating us as we are not paying for the service
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creatividadconpatas (@yoquieroseryo) reported
@XM_COM Yea wtf xm stock trading appear unavailabe, if i lose my inversion for this move what will happen
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Lion (@Lion09851879) reported
@XM_COM Worst broker
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E. Odjugo (@eodjugo1) reported
@iamblacktom @ibiboataisi24 @XM_COM Fxtm has very bad spread that often invalidates analysis.
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m7md (@m7md08384964) reported
@XM_COM Hello ..im from Saudi Arabia and i have a real account but i have a problem ..its that i cant but money in my bank account at all I tried so many times..i need help pls tell me what can I do to but money in my bank account i have visa and MasterCard both ..