XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:
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Withdrawals
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 7 |
| Mumbai, MH | 5 |
| Pune, MH | 3 |
| Dehra Dūn, UT | 3 |
| Bogotá, Distrito Capital de Bogotá | 2 |
| Indore, MP | 2 |
| New Delhi, NCT | 2 |
| Guwahati, AS | 1 |
| Jaipur, RJ | 1 |
| Samarqand Shahri, Samarqand Viloyati | 1 |
| Amsterdam, nh | 1 |
| Picada Hartz, RS | 1 |
| Visakhapatnam, AP | 1 |
| Muntinlupa, Calabarzon | 1 |
| Davao, Davao | 1 |
| Tijuana, BCN | 1 |
| Popayán, Departamento del Cauca | 1 |
| Rome, Lazio | 1 |
| Dubai, Dubai | 1 |
| Hackney, England | 1 |
| Potchefstroom, Province of North West | 1 |
| Hyderabad, TG | 1 |
| Curitiba, PR | 1 |
| Ahmedabad, GJ | 1 |
| Cochin, KL | 1 |
| Hāora, WB | 1 |
| Carmona, Calabarzon | 1 |
| Kota Kinabalu, SBH | 1 |
| Bacolod City, Western Visayas | 1 |
| Guatemala City, Departamento de Guatemala | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Maria José Morr
(@Majomorr) reported
@XM_COM please whats young once with the bug??? We are losing time and money. Please do something. #brokerxm
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Hugo Fortis Sanchez
(@HugoFortis) reported
@XM_COM Do you have a problem trading Stocks? I can't trade
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Popo
(@pozisagobeni) reported
@XM_COM I will never refer anyone to XM because of your poor customer service, tried so many platforms to be assisted as I couldn’t withdraw my funds but no one assisted me till today 🥵😡😡😡😡😡😡😡😡
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R6 🤢
(@DylanSelleck) reported
@Jerey_leonidas @XM_COM are you still having this issue?
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Cash, the Larney
(@xnly_Cash) reported
@XM_COM Anyone want to start trading ?? I have a solution for you. Legit
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⚡️tez
(@cybrtrck) reported
@AdeebBustani @XM_COM Oo damn. It’s now fine though
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NjeeLifeStyle
(@sir_mprst) reported
@XM_COM Can you help get my Metar Trader login details to my real account?
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stanley
(@stanleycelesti2) reported
@XM_COM I keep having issues with my identity approval and that made me to loose hope back then. I hope this time around that am confident of restarting, that it'll be smooth on me
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Mbuyiselo Valashiya
(@strusbop) reported
@XM_COM Waste of time. More conditions than you are allowed a number of trades in a day. My EA placed and closed 24 orders in one day and they started whining about server usage and threatened to temporarily suspend my account....
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mikey
(@mikey_pablo1) reported
@XM_COM is more customer and user friendly than @AvaTrade
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Mbuyiselo Valashiya
(@strusbop) reported
@XM_COM Frauds! A couple of my EA client's accounts were blocked from using their $30 bonus just because the used the same trading robot I sold them. They were left no room to explain and I couldn't help them.
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Garreth Benton
(@GarrethBenton) reported
@cybrtrck @XM_COM Love the customer service attitude there
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Kalu Pipscobar
(@kwillix6) reported
@XM_COM Do you support "boom and crash" and volatility indexes?
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Nhlanhla
(@DA_Trotter) reported
@XM_COM Trying to download the app on my macbook and its not compatible, needs to be updated.. HELP!!!!
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Syed Zubair Hasan
(@szubairhasan) reported
@XM_COM Worst customer service .... doing fake trading to wipeout the accounts of small investors
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