XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:
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Withdrawals
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 2 |
| Lima, Provincia de Lima | 2 |
| Pune, MH | 2 |
| Puerto Montt, X Región | 2 |
| Cochin, KL | 2 |
| Bhubaneshwar, OR | 1 |
| Goiânia, GO | 1 |
| Jaipur, RJ | 1 |
| Nuagām, OR | 1 |
| Bengaluru, KA | 1 |
| Shimla, HP | 1 |
| Tangier, Tanger-Tetouan-Al Hoceima | 1 |
| Anantapur, AP | 1 |
| Bandar Seri Begawan, Brunei and Muara District | 1 |
| Ramallah, West Bank | 1 |
| Matara, Southern Province | 1 |
| Fort Abbas, Punjab Province | 1 |
| Delhi, NCT | 1 |
| Santiago de Querétaro, QUE | 1 |
| Peñablanca, Cagayan Valley | 1 |
| Patna, BR | 1 |
| Kuala Lumpur, KUL | 1 |
| Ahmedabad, GJ | 1 |
| Cananéia, SP | 1 |
| San Salvador, Departamento de San Salvador | 1 |
| Aurangabad, MH | 1 |
| New Delhi, NCT | 1 |
| Ho Chi Minh City, Ho Chi Minh City | 1 |
| Kollam, KL | 1 |
| La Calera, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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creatividadconpatas
(@yoquieroseryo) reported
@XM_COM Yea wtf xm stock trading appear unavailabe, if i lose my inversion for this move what will happen
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ABDUL
(@sir_mprst) reported
Dear @XM_COM how can i get my mt5 login details?
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Day Trader Ron
(@Ronald_S77) reported
@XM_COM Stocks cfd trading is having issues, no quotes available..
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Nhlanhla
(@DA_Trotter) reported
@XM_COM Trying to download the app on my macbook and its not compatible, needs to be updated.. HELP!!!!
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mikey
(@mikey_pablo1) reported
@XM_COM is more customer and user friendly than @AvaTrade
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⚡️tez
(@cybrtrck) reported
@AdeebBustani @XM_COM Oo damn. It’s now fine though
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Maria José Morr
(@Majomorr) reported
@XM_COM please whats young once with the bug??? We are losing time and money. Please do something. #brokerxm
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Popo
(@pozisagobeni) reported
@XM_COM I will never refer anyone to XM because of your poor customer service, tried so many platforms to be assisted as I couldn’t withdraw my funds but no one assisted me till today 🥵😡😡😡😡😡😡😡😡
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Tebogo Khumalo
(@Tebogo8712269) reported
@XM_COM I HAVE BEEN WAITING FOR YOUR CALL TO VERIFY MY ACCOUNT 5 DAYS LEFT FOR THE BONUS TO BE TAKEN . WHY DONT YOU ATTEND ME, I DO LIVE CHAT YOU PROMISE TO RESOLVE THE PROBLEM BUT NOTHING TILL DATE.......... CALL ME ON 0729266106
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R6 🤢
(@DylanSelleck) reported
@Jerey_leonidas @XM_COM oh okay i had this same issue as another broker i have a demo account was still open but my micro account was frozen
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R6 🤢
(@DylanSelleck) reported
@Jerey_leonidas @XM_COM are you still having this issue?
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Garreth Benton
(@GarrethBenton) reported
@cybrtrck @XM_COM Love the customer service attitude there
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vinn.
(@VINNFLOWER) reported
@Lion09851879 @XM_COM What happened? Wanna help
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Syed Zubair Hasan
(@szubairhasan) reported
@XM_COM Worst customer service .... doing fake trading to wipeout the accounts of small investors
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ayoade toyib
(@OSHOBA007) reported
@XM_COM I try recharge from my account, I was diducted and my line was not credited twice I maid complain and u promise to refund in 24hr now u haven't Now the question is are u a thief or a frudstar
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