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XM

XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 2
Nagpur, MH 3
Patna, BR 2
Lucknow, UP 2
Chhindwāra, MP 6
Bandar Seri Begawan, Brunei and Muara 1
Palayan City, Central Luzon 1
Antananarivo, Analamanga 1
Salem, TN 1
Colombo, Western 1
Birmingham, England 1
Pune, MH 4
Bengaluru, KA 5
Rabat, Rabat-Salé-Kénitra 1
Palermo, Sicily 1
Raipur, CT 1
Hyderabad, TG 4
Selangau, SRW 1
Ahmedabad, GJ 3
Kolhāpur, MH 1
New Delhi, NCT 2
Kuala Lumpur, KUL 2
Guwahati, AS 1
Blumenau, SC 1
Abu Dhabi, Abu Dhabi 1
Delhi, NCT 1
Itapevi, SP 1
Rio Verde, Tungurahua 1
Bucharest, Bucureşti 1
Chennai, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • Hakan063490
    Hakan (@Hakan063490) reported

    @XM_COM I've never seen such a terrible app in my life. I've tried changing my password 20 times, and as soon as I exit the app, I get a password error. XM is a complete disappointment.

  • manumadhav3625
    Manu (@manumadhav3625) reported

    @XM_COM 🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

  • Dr_Scar_Face
    R S Veikhepunii Richard (@Dr_Scar_Face) reported

    @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

  • pradyu3
    pradyu (@pradyu3) reported

    @XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises

  • BawaliaPiyush
    Piyush Bawalia (@BawaliaPiyush) reported

    @XM_COM You guy's are executing stop-loss twice and deducting extra usdt in every trade scamming usdt of customers. No proper customer support no solution of any problem.

  • user_m0m
    MR.X (@user_m0m) reported

    @XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it

  • msrtrades
    msrtrades (@msrtrades) reported

    @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

  • msrtrades
    msrtrades (@msrtrades) reported

    @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm

  • Atulmishra7888
    Atul (@Atulmishra7888) reported

    Its been 20 days no concrete response by @XM_COM pls help

  • lohiyavasu
    Vasu Lohiya (@lohiyavasu) reported

    @XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app

  • Dr_Scar_Face
    R S Veikhepunii Richard (@Dr_Scar_Face) reported

    @XM_COM @VivekMahet42864 Worst ever broker. Deposit never show in trading account. Dont use it

  • h_dilerofficial
    Hakan Diler (@h_dilerofficial) reported

    @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

  • ichirag77
    Chirag Chaudhary (@ichirag77) reported

    @XM_COM Your repeated delays and generic responses are unacceptable. Either resolve this issue immediately or clearly explain why my money is still being withheld.

  • msrai629
    Manish Sharma (@msrai629) reported

    Please help me, there was no response from the 48 hours since the complaint has been reported. I didn't received my money in my XM trading account yet. Kindly check the case number L757P2. And I'm surprised that no response more than 48 hours on email or portal. @XM_COM

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