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XM

XM Outage Map

The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

XM users affected:

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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blumenau, SC 1
Lucknow, UP 1
Abu Dhabi, Abu Dhabi 1
Delhi, NCT 1
Hyderabad, TG 2
New Delhi, NCT 1
Kuala Lumpur, KUL 1
Itapevi, SP 1
Bengaluru, KA 2
Chhindwāra, MP 3
Rio Verde, Tungurahua 1
Bucharest, Bucureşti 1
Nagpur, MH 1
Chennai, TN 1
Pune, MH 1
Bhubaneshwar, OR 1
Cuauhtémoc, CDMX 1
Pretoria, Gauteng 1
Singapore, Central Singapore 1
Patna, BR 1
Bhopal, MP 1
Mérida, YUC 1
Florencia, Caquetá 1
Ashbourne, Leinster 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • antwansmith0
    Dorothy Chaz (@antwansmith0) reported

    @TBrusker @XM_COM Could someone link me to that defi money glitch method people have been using to generate profits? Just read about it but cannot find( the tutorial?!.:(

  • FAIZANPATHAN66
    PATHANFAIZAN🏇 (@FAIZANPATHAN66) reported

    Hi @XM_COM , I deposited ₹9,333 today via Google Pay (UPI), but the amount has not been credited to my XM account despite the payment being successful. I've already shared my XM Account ID, UTR, and payment screenshot with support. Please look into this urgently. Thank you.

  • abhicryptoguy
    Sparsh Kumar (@abhicryptoguy) reported

    @XM_COM Dear XM Support Team, I am writing to inform you I deposited $250 via cryptocurrency into my XM trading acct, but the amt is not yet reflected in my account balance. • Acct No: 420133152 • Txn ID: 0xdced2c4a1f1c77c750e101b48311236d8d34c76de86baf259ef95a26037da08f

  • Huncho051
    Huncho05 (@Huncho051) reported

    @XM_COM **** you XM you guys are full of **** I won’t be trading with your **** *** broker anymore You ******* took profits made from my students account and returned their initial deposit without any understanding explanation your Company is a Failure 2 different people

  • Rahulka23271990
    Rahul Kar (@Rahulka23271990) reported

    @XM_COM Worst service by XM. Transaction done on 23rd April. It's been 5 days and the credit is not done in the account yet. Pathetic.

  • sachinbstwd
    Super_Sachin (@sachinbstwd) reported

    @XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.

  • eadglory
    WarofGlory (@eadglory) reported

    @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . How do I get my credited

  • m_kmaina
    Muhammad Kassim Abdullahi (@m_kmaina) reported

    @XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200

  • SamarRathore9
    Rathore (@SamarRathore9) reported

    @XM_COM I have taken complete screenshots of the entire deposit process from beginning to end, including the XM app process, the third-party payment gateway, the individual QR code generated, payment confirmation, and submitted UTR proof. As a customer, I trusted XM while making this deposit. If, even after following all the required steps correctly, my deposit is lost or not credited, I will be forced to take legal action against XM and all parties involved in this payment process. Customers should not suffer because of delays or issues caused by third-party PSP systems used by the broker. I request XM to resolve this matter urgently and provide full transparency regarding customer deposits.

  • jay_puwar
    Gyyani (@jay_puwar) reported

    @XM_COM Not provideding deposit on time my deposit missing since 20th April not getting any help

  • JayeshA69870928
    Jayesh Ahir (@JayeshA69870928) reported

    I am regularly treding on xm but since last 1 month i am facing so much problem i deposit in my treding account but @XM_COM can't credited it in my account of refund it

  • GezanaMeshack
    Gezana Meshack Sithole (@GezanaMeshack) reported

    @XM_COM Xhose falls down in Phomolong Thembisa today.

  • Crypto_panda567
    LookinThefuture (@Crypto_panda567) reported

    @XM_COM That's for your support

  • sheikh_razi14
    Sheikh Razi (@sheikh_razi14) reported

    @XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..

  • joseph_whyt3
    Joseph whyte (@joseph_whyt3) reported

    @XM_COM @XM_COM My online banking deposit of 120k NGN has been missing since May 12th. My bank confirmed it is successful, but support is stalling. Account ID: 86236408 MT5 4 Please look into this

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