XM Outage Map
The map below depicts the most recent cities worldwide where XM users have reported problems and outages. If you are having an issue with XM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
XM users affected:
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Blumenau, SC | 1 |
| Lucknow, UP | 1 |
| Abu Dhabi, Abu Dhabi | 1 |
| Delhi, NCT | 1 |
| Hyderabad, TG | 2 |
| New Delhi, NCT | 1 |
| Kuala Lumpur, KUL | 1 |
| Itapevi, SP | 1 |
| Bengaluru, KA | 2 |
| Chhindwāra, MP | 3 |
| Rio Verde, Tungurahua | 1 |
| Bucharest, Bucureşti | 1 |
| Nagpur, MH | 1 |
| Chennai, TN | 1 |
| Pune, MH | 1 |
| Bhubaneshwar, OR | 1 |
| Cuauhtémoc, CDMX | 1 |
| Pretoria, Gauteng | 1 |
| Singapore, Central Singapore | 1 |
| Patna, BR | 1 |
| Bhopal, MP | 1 |
| Mérida, YUC | 1 |
| Florencia, Caquetá | 1 |
| Ashbourne, Leinster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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IndusInd Bank (@MyIndusIndBank) reported@sarathsarru1 @XM_COM Dear Customer, We would like to inform you that we have responded to your concern via email under reference number 86955390, dated July 07, 2026. Kindly refer the same for your reference.
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adam.eth (@AdamEth_) reported@XM_COM Xm pay my money !!! I told your support team it’s a medical emergency I need my withdrawal I told them if anyone dies you all would be to blame for it pay my money Xm pay me !!!!!!!!!!!!!!!!!!
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aware zone (@ZoneAware) reported@XM_COM @jagograhakjago #XM @XM_COM Please look into this matter customer care is still asking me to wait and did not mention any time frame please let me know what information you guys required I cannot share this here in public please DM me and resolve this issue.
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Vivek Maheta (@VivekMahet42864) reported@XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922
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Tumelo (@ClarenceKeys2) reported@XM_COM please fix the error
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Sarvesh kumar (@Sarvesh_k630) reported@Mursad999 @XM_COM Contact Customer Support in Apps.
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William (@William97472331) reported@XM_COM **** that I won't spend a dime on their useless crap
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rethabile (@1Rethabile) reported@XM_COM What's wrong with your client terminal platform. It's been a month now showing under maintenance and I can't withdraw. So frustrating
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Gyyani (@jay_puwar) reported@XM_COM Not provideding deposit on time my deposit missing since 20th April not getting any help
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Gezana Meshack Sithole (@GezanaMeshack) reported@XM_COM Xhose falls down in Phomolong Thembisa today.
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PATHANFAIZAN🏇 (@FAIZANPATHAN66) reportedHi @XM_COM , I deposited ₹9,333 today via Google Pay (UPI), but the amount has not been credited to my XM account despite the payment being successful. I've already shared my XM Account ID, UTR, and payment screenshot with support. Please look into this urgently. Thank you.
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Muhammad Kassim Abdullahi (@m_kmaina) reported@XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200
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Raj Kumar Bhardwaj (@rkay_786) reported@XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me
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मोहमाया (@Mohmaya_98) reportedHello @XMGlobal, My fund withdrawal was processed on 2 July, but I still haven't received the amount in my bank account. I have already contacted support, but the issue is still unresolved. Please look into this matter and provide an update as soon as possible. @XM_COM
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WarofGlory (@eadglory) reported@XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . How do I get my credited