XM status: trading issues and outage reports
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Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Trading platform (40%)
- Website (31%)
- Login (19%)
- Withdrawals (7%)
- Deposits (3%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore
|
Withdrawals | 8 hours ago |
 Johor Bahru
|
Withdrawals | 20 hours ago |
 Kolkata
|
Website | 15 days ago |
 Davao
|
Login | 15 days ago |
|
Bulandshahr
|
Login | 21 days ago |
|
Ahmedabad
|
Login | 22 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Atul (@Atulmishra7888) reportedIts been 20 days no concrete response by @XM_COM pls help
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IG: REZAH (@rezahsampson) reported from Cape Town, Western CapeKey Way Financial (Pty) Ltd is authorised by the FSCA in South Africa as an FSP and acts as an intermediary, rendering an intermediary service regarding derivative products, offered by XM Global Limited, licenced by the FSC in Belize. #XM #XMXperience #XMSouthAfrica @XM_COM
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Kamran (@kimz00071) reported@XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.
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FxGecko (@FxGecko_Global) reportedFxGecko has sent the complaint to XM for a solution. FxGecko data shows that @XM_COM has 98 customer complaints so far, mostly about XM's severe slippage, causing loss of customer funds and other problems. Among them 37 complaints have been answered and 7 have been resolved.#fx
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Sẞ ẞS (@MrSAiD8900) reported@XM_COM Please donate, because I defrauded someone and took all my money, he took 75 dollars from me. This is my bnb wallet 0xe2C4Cc1DFD142548a1eE8E5308E3E6E71cd4D27e Please help me 😭😭😭😭
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Jaron Lucero (@JaronLucero) reported@DaxMorse @rubabdilawer @XM_COM This is wildddd wtf
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Vivek Maheta (@VivekMahet42864) reported@XM_COM "My ₹50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922
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Kingsley Ikechi (@KDTrader1999) reported@Nickl83529564 @XM_COM You facing same issue?
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Hauwa Aminu (@Hauweesparkles) reported@_Demetiri @XM_COM Do- y]ou know the link to the MEV Bot article that will help me{ make lots of money?'[]
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Pit (@thirstyniccur) reported@XM_COM How can I contact you. I'm having an issue with my withdrawals
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@esther (@esther19385715) reported@XM_COM Help i would like to try my luck
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Joseph Sphiwe (@JosephSphiwe7) reported@XM_COM Can you help me with trading please i know nothing about it but I'm interested into it
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way
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KitonVTuber🇬🇧🇿🇦 (Pre-Debut) (@KitonMc) reported@XM_COM That right there is a **** car not worth the trouble
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Walter Inc (@mabitjam) reported@XM_COM Fully agree with you. There are diplomatic channels to address such issues. Attacking a patient was is not one of them
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Bank$y (@TRegallardo) reported@XM_COM We are not destined to be broken forever
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Deepanshu saini (@ManishaSin23870) reportedDear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM
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Mustafa 🇵🇸 (@Mushireborn) reported@XM_COM whats the issue with my account, i am unable to login my member area. Please reply
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SaiCho (@Sai_Cho_) reported@XM_COM If you don't know what to buy and support, it's $ELMO #ElmoInu @Elmoinubsc
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Raj Kumar Bhardwaj (@rkay_786) reported@XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money
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Sẞ ẞS (@MrSAiD8900) reported@XM_COM Please donate, because I defrauded someone and took all my money, he took 75 dollars from me. This is my bnb wallet 0xe2C4Cc1DFD142548a1eE8E5308E3E6E71cd4D27e Please help me 😭😭😭😭
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Hamada Ali (@a98034549) reported@XM_COM @XaviRC8 Where can I) find the link to the MEV Bot article that _will help me make money?,,?
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leo (@leo83736) reported@XM_COM 🚘 WEN LAMBO 🚘 📶 Network - BSC🔸 👾 Stealth launch 🖼 Bullish Logo & Name 🚀 Low cap huge potential 📟 Initial lp 1 bnb 🔗 Taxes 11% buy/sell 🔒 Lp locked - Renounce -💭TG - @wenlambox 💎 contract: 0xdf276D1372149EF5c531562b2b25A71b6326643C
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Raj Kumar Bhardwaj (@rkay_786) reported@XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me
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Vitinho GamerTururu (@gamertururu) reported@XM_COM Blox fruit please help me i got banned without using anything i never used or anything please unban my account the name is NarutoKum23
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Muhammad Kassim Abdullahi (@m_kmaina) reported@XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200
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Farras Arrizal (@FarrasArrizal) reported@XM_COM If I had a lot of money, I would give the Koran to the cesspits as charity.. Are you willing to help me?
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Inception TRADING (@BlockFuture2) reported@XM_COM XM website down????
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YZ #Binance (@YZBLVK_emeverse) reported@XM_COM Scam !!! I was profit 33$ from bonus 30$ to 63$ in total , and when I try to make a withdrawal this company banned my account, LoL and stupid Company!!!