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XM status: trading issues and outage reports

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Full Outage Map

XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

  • 38% Trading platform (38%)
  • 32% Website (32%)
  • 20% Login (20%)
  • 7% Withdrawals (7%)
  • 3% Deposits (3%)

Live Outage Map

The most recent XM outage reports came from the following cities:

CityProblem TypeReport Time
Greater Noida Website 19 hours ago
Zapopan Trading platform 2 days ago
Tokyo Login 4 days ago
Brampton Website 5 days ago
Singapore Withdrawals 9 days ago
Johor Bahru Withdrawals 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • Atulmishra7888
    Atul (@Atulmishra7888) reported

    Its been 20 days no concrete response by @XM_COM pls help

  • Lane24689
    Lane (@Lane24689) reported

    @XM_COM my account is closed I need help opening it again

  • JandeSwerwer
    Jan de Swerwer (@JandeSwerwer) reported

    @XM_COM Subversive Fox you've become. Go down disgraced you will.

  • grayga123
    grayg (@grayga123) reported

    @LalovesAngel @XM_COM @Mil_Finance Come on! Let's do this! Lets support veterans!

  • Kevinpmlote
    PeeKay (@Kevinpmlote) reported

    @XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way. Today is the 09th of December I'm still waiting for my R8000 money

  • aone_phele
    8th April (@aone_phele) reported from Johannesburg, Gauteng

    @david_ys @XM_COM Hey brother did they assist you? I'm seeing a lot of bad reviews

  • AnkitGupta280
    Ankit Gupta (@AnkitGupta280) reported

    Hi @XM_COM Can you help me with a withdrawal request that has not been processed for more than 3 weeks. RequestID: ID45OC

  • anbuinnovations
    AnbuArasu (@anbuinnovations) reported

    @XM_COM I have ordered a printer on 25.03.2022 my order cancelled printer was not available but still date not refunded money in my bank account i have filled complaint in IGRM now im filling complaint in madras high court very very worst service my order id 1490098i have send lot email

  • KDTrader1999
    Kingsley Ikechi (@KDTrader1999) reported

    @XM_COM do you guys know you are no longer found on MT5 server? I can't also log into my dashboard but would retry that later. But for the MT5 thing, I can't find you guys on MT5 mobile.

  • JayeshA69870928
    Jayesh Ahir (@JayeshA69870928) reported

    @XM_COM su have such a bad Customer service

  • manumadhav3625
    Manu (@manumadhav3625) reported

    @XM_COM This is unacceptable. I withdrew $111.18 on Mar 11, 2026 to an incorrect Axis Bank account (1 digit error) — yet status shows PROCESSED. It’s been 2+ weeks and I’m still getting only “under investigation” replies. Was the money credited or not?

  • iam_hamidsheikh
    Hamid Sheikh (@iam_hamidsheikh) reported

    Don’t use XM Trading app for deposits from your bank account. My money has been stuck for 20+ days and now they are calling it an “investigation matter. After checking Play Store reviews, I found many people facing the same issue. Stay safe and avoid risking your money. @XM_COM

  • azwinrenzano4
    azwinrenzano4@gmail.com (@azwinrenzano4) reported from Sungaijernih, North Sumatra

    @XM_COM Begin speak in my country differently wxemple speak iIndonesian and English UNDROIT rule overciding mandatory.Where dissenting opinion problem.

  • user_m0m
    MR.X (@user_m0m) reported

    @XM_COM I have a ticket pending since a month it's frustrating I'm getting the same response every day it's very bad at this point for people who is not doing their job or in a position to resolve at earliest kindly look into it

  • Moon66796218
    Moon (@Moon66796218) reported

    @XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)

  • myahsoon
    Myahsoon (@myahsoon) reported

    @XM_COM @XaviRC8 Does anyone know the li{nk to the article about MEV Bot that will help me make money?)_'

  • AndrewSollano
    Andrew Sillano (@AndrewSollano) reported

    @crypto_muzic @XM_COM What help did you want

  • PobleteEdward
    edward christian m Poblete (@PobleteEdward) reported

    Hey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • sheikh_razi14
    Sheikh Razi (@sheikh_razi14) reported

    @XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..

  • m_kmaina
    Muhammad Kassim Abdullahi (@m_kmaina) reported

    @XM_COM My acc. Had been into archive i open another one and make deposit of $349 but for you guys to verify it become an issue, since last week each day your customer care are cooking different story for me. If you won't verify the acc. Allow me to withdraw my money. ID:63001200

  • KalinkaYusuf
    YUSUF KALINKA (@KalinkaYusuf) reported

    @XM_COM **** this I took 3 positions on GBPJPY and and my profits were floating at R400 per position. But you stopped my trades and took the whole thing

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Many emails to support and compliance, consistent follow up on live chat.. end result is silence, how much more pathetic a support service be?????? Weekend doesnt mean a mistake done by someone with in xm cant be resolved….. i m done with xm

  • natasharrrrrr
    Natasharrrrrr and 97 others (@natasharrrrrr) reported

    @Stanley72906009 @TheFCA @XM_COM Did they shut you down right after depositing or did you make trades?

  • SainiDiwan88201
    diwanshu saini (@SainiDiwan88201) reported

    @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. This delay is causing a loss of trust. ​Account ID: 420157159 ​#XM #XMBroker

  • tradewithaamir
    Aamir Fx Pro Trader (@tradewithaamir) reported

    @XM_COM Xm loacal bank withdrawal is a very slow Xm service is not good for deposit and withdrawal Not trusted broker..

  • BawaliaPiyush
    Piyush Bawalia (@BawaliaPiyush) reported

    @XM_COM You guy's are executing stop-loss twice and deducting extra usdt in every trade scamming usdt of customers. No proper customer support no solution of any problem.

  • kimz00071
    Kamran (@kimz00071) reported

    @XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an “Elite Trader,” this level of service is concerning.

  • Lebo16563584
    Lebo (@Lebo16563584) reported

    @XM_COM My account saying it's achieved how can i access it please help me when i want to log in

  • danilothe3rd
    DMT (@danilothe3rd) reported

    @XM_COM Dextrader : 0x82d78b84cbef10b7a14a72ff5f2c6960c65f3c6c Enjoy cool DEX utilities. Features: Auto buys / sells. Stop loss / Take profit Buy Dip / Snipe tokens Multiple chain support supply 1,000,000

  • antwansmith0
    Dorothy Chaz (@antwansmith0) reported

    @TBrusker @XM_COM Could someone link me to that defi money glitch method people have been using to generate profits? Just read about it but cannot find( the tutorial?!.:(