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XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

XM Outage Chart 11/28/2023 12:40

At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

  1. Website (25%)

    Website (25%)

  2. Login (25%)

    Login (25%)

  3. Trading platform (25%)

    Trading platform (25%)

  4. Deposits (19%)

    Deposits (19%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map

The most recent XM outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Deposits
ColombiaBogotá Withdrawals
PeruLima Login
PeruLima Trading platform
MexicoTuxtla Trading platform
United KingdomEnfield Town Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

  • abhishekkmr42 ABHISHEK DUBEY (@abhishekkmr42) reported

    @XM_COM top buy for dhani service for target 220 level for here and hold this week multibagger return... Lots of demat ac open all fund are eye on brokering stock @ZeeBusiness @AnilSinghvi_

  • EngHassaan2 Eng . Hassaan (@EngHassaan2) reported

    @XM_COM Dont invest in these stupid platforms

  • lynkz11 A Y O S U N K A N M I (@lynkz11) reported

    @XM_COM I'll like to send a DM to the customer care via twitter please

  • moody_worm Ty (@moody_worm) reported

    @XM_COM OUR POWER HAS BEEN OFF FOR 5 HOURS, we're scheduled for stage 2 load-shedding from 10:00-12:30! We are working from home! Is Eskom gonna compensate us for the money we lost! Customer care is so INCOMPETENT! Sort this out!

  • freeproductts Nani Koray (Free Palestine)🇵🇸 (@freeproductts) reported

    @AsifIqb47766245 @SherGhazi @XM_COM The only problem is Minimum deposit 200$

  • Trevorchieff Chief of Major Cities🐴 (@Trevorchieff) reported

    @VincentMakgetl1 @XM_COM I'm glad to hear that. I was wondering if you have had a bad experience with other brokers (Not XM)

  • Meraj547 Meraj ahmad (@Meraj547) reported

    @XM_COM Hello @XM_COM you are cheat with me you are stole my 230$ my trading profit my account id is 13711192 in network issue i logout my xm account when i login my i forgot my password twice i logged in my account is zero please check your syestem and return my money

  • Nicky_Bianca93 Nicky Bianca The Majesty (@Nicky_Bianca93) reported

    @XM_COM Unfortunately we can't DM you but i need help with my account

  • VelieVee1 Ve-lie Vee (@VelieVee1) reported

    @XM_COM I need help, I forgot my XM account number and I want to log in

  • Mansab193 Mansab (@Mansab193) reported

    @XM_COM Anyone can help me to invest in it?

  • emmanueladebis5 Emmanuel adebisi (@emmanueladebis5) reported

    @money_is_sweet @kriss0015 @XM_COM Bro please help me too whict to know about it my WhatsApp number will message you

  • EmonsOghenero Emons Oghenero (@EmonsOghenero) reported

    @XM_COM I want to verify my account... How to I send my credentials to you, cause my camera is bad but I have clearer copies of my credentials... I an send them to your email

  • ojSmith38 machala! 🦅🇳🇬l❤ (@ojSmith38) reported

    @XM_COM How can I message you guys. I'm having issues login

  • SUGAR4172 hannah (@SUGAR4172) reported

    @XM_COM Hello, how are you doing today up there,I’m a sugar mummy who help loyal babies,I’m here looking for a loyal sugar to spoiled with $2,500 via cash app or PayPal if you have interest kindly text me direct on WhatsApp now (410) 756-0782

  • MaxAvi33 Max (@MaxAvi33) reported

    @XM_COM Do not use CoinswitchKuber...its looting customer's money..I have deposited money but can't withdraw now. They are not verifying my bank account, despite so many requests. Fraud..trust me ..they keep replying the same system generated message..zero customer support

  • Trevorchieff Chief 🐴 (@Trevorchieff) reported

    @ayandamay4 @denoyagel1 @XM_COM Alright man. All Traders in my circle used bank statement and none of them had issues with the broker. All the best.

  • Ibrokane_ Hamzat Ibrahim (@Ibrokane_) reported

    @XM_COM Anyone should please help

  • OsmanAhsanShiek PrayForGaza (@OsmanAhsanShiek) reported

    @XM_COM Please donate, even 1$ is enough to help someone! For you it might not be something but for someone else it can be everything. DOGE Wallet Address DBCumkiSSJqqhuY8BAivHQP3wst4S4eq7V USDT Wallet Address 1MTCXbf5EyE5Qpwi3X8RsP9Y79joqfU44z

  • Bufftontuffton3 Bufftontuffton1234 (@Bufftontuffton3) reported

    @XM_COM a trap for financially uneducated people, stay away from stupid

  • PareshVaghasiy2 Paresh Vaghasiya (@PareshVaghasiy2) reported

    @XM_COM order id 8766224.. never go to medlife/pharmeasy for lab test.. you will regret and suffer and worst service provider.. pathetic customer care

  • ojwakwakgang ojwakwakgang (@ojwakwakgang) reported

    @XM_COM I have demo account and i want to convert it to real account. Can you help me?

  • Jasa984 Jasa✨ (@Jasa984) reported

    @XM_COM I Opened an account today and I'm trading smoothly. I hope I won't get issues with withdrawals....

  • chipani_joseph Joseph Chipani (@chipani_joseph) reported

    @MV_Majestic @XM_COM No payment 3 withdrawals now ... **** this thing

  • Tigray95591660 wedi lingo (@Tigray95591660) reported

    @XM_COM The United Nations has done nothing but hold a conference on Tigray. The people of Tigray are liberating Tigray without any help

  • rafahell Rafael (@rafahell) reported

    @XM_COM Just need to fix the grammar.

  • pvp_ash PvP Ash (@pvp_ash) reported

    @XM_COM Did you fps drop? That guy move really slow

  • unzi119 Unzi (@unzi119) reported

    @XM_COM Hey @XM_COM I have not received my withdrawal and I have sent multiple emails to your help assistance and the money is yet to appear in my bank account.

  • Malesela_Mosuwe Malesela Mosuwe (@Malesela_Mosuwe) reported

    @XM_COM @XM_COM please help restore my account forgot login credentials.

  • realmariso 💿💿𝕊 𝕄 𝔸 ℕ 𝔾 🅐 🇿🇦 (@realmariso) reported

    @XM_COM Doesn’t allow me to login my real account on mT4 and mT5 I don’t know what’s wrong

  • emmanueladebis5 Emmanuel adebisi (@emmanueladebis5) reported

    @money_is_sweet @kriss0015 @XM_COM Bro please help me too whict to know about it my WhatsApp number will message you