XM status: trading issues and outage reports
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If you are having issues, please submit a report below.
Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Trading platform (37%)
- Website (32%)
- Login (21%)
- Withdrawals (8%)
- Deposits (3%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwฤra
|
Website | 4 days ago |
|
Greater Noida
|
Website | 4 days ago |
 Zapopan
|
Trading platform | 6 days ago |
 Tokyo
|
Login | 8 days ago |
 Brampton
|
Website | 9 days ago |
 Singapore
|
Withdrawals | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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J Joubert (@joujor14) reportedHey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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GingerBreadSketchy (@SketchyBread) reported@XM_COM Bad broker
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Stephen Weightman (@WizardOfTheNthC) reported@XM_COM They take your balance away by stealth, every month, until all gone, and they do not notify you. And get away with it. I couldn't even find anywhere to complain about it. You have been warned!
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Nsindiso Dube (@DubwNsindiso) reported@XM_COM The way Mam Dudu Myeni supports Pres Zuma is commendable, some wives don't even support their husband's like that
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Lalit Soni (@httpslalit) reported@NsParma56962962 @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM Worst ever broker. Deposit never show in trading account. Dont use it
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Rahul Kar (@Rahulka23271990) reported@XM_COM Worst service by XM. Transaction done on 23rd April. It's been 5 days and the credit is not done in the account yet. Pathetic.
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Christian Ursua (@bossintan1984) reported@XM_COM sniper support what a trash event
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Suryansh Parihar ๐ซ (@SuryanshPariha7) reported@XM_COM I am facing a serious issue My withdrawals dated April 7th and April 11th are showing "Successful" in the app, but no funds have been received in my bank account. Please provide the UTR/Reference numbers immediately to track this. Account ID: 420268010 #XMBroker
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Edgreggy Gallaza (@edgreggy) reported@XM_COM Okay help me now to win
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pradyu (@pradyu3) reported@XM_COM Fake service 1 month gone no withrawal recived 351648950 trading account number Withdrawal Date 6/Mar/26 Withdrawal Amount USD 232.00 people still not able to trace only promises
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Vivek Maheta (@VivekMahet42864) reported@XM_COM "My โน50,000 is stuck for over 60 days. No response from Live Chat or Email since April 12. Extremely poor service. My Account ID: 410545922
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Kingsley Ikechi (@KDTrader1999) reported@XM_COM do you guys know you are no longer found on MT5 server? I can't also log into my dashboard but would retry that later. But for the MT5 thing, I can't find you guys on MT5 mobile.
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KmanMCFC (@mcfc_kman) reported@XM_COM new trading called Alcotech join before it crash dm me for more information
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Mojara (@Monyai18Monyai) reported@XM_COM Few days for peace/Kgotso but other think that they r the only one who lost, we all lost terrible. #askme
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DMT (@danilothe3rd) reported@XM_COM Dextrader : 0x82d78b84cbef10b7a14a72ff5f2c6960c65f3c6c Enjoy cool DEX utilities. Features: Auto buys / sells. Stop loss / Take profit Buy Dip / Snipe tokens Multiple chain support supply 1,000,000
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Daniso Nkcubeko (@DNkcubeko) reported@XM_COM I got a bonus but i dont know what to do plz help
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sachin Deshmukh (@Sachindeshm1989) reported@XM_COM My account no 335072560, I have made two deposit on 10 april and 19 April each 8000 INR. But Many, many days have passed but I haven't received any response from your team. Please solve the problem as soon as possible.
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Hakan Diler (@h_dilerofficial) reported@TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.
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adam.eth (@AdamEth_) reported@XM_COM Xm pay my money !!! I told your support team itโs a medical emergency I need my withdrawal I told them if anyone dies you all would be to blame for it pay my money Xm pay me !!!!!!!!!!!!!!!!!!
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Kamran (@kimz00071) reported@XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an โElite Trader,โ this level of service is concerning.
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way
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Myahsoon (@myahsoon) reported@XM_COM @XaviRC8 Does anyone know the li{nk to the article about MEV Bot that will help me make money?)_'
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Jeremiah John (@JerryUkim) reported@XM_COM Huge amount of data is produced daily. The current centralized means of storing them is expensive and largely unreliable. Sinso solves this problem. Its provides its dataland where data can be safely and efficiently stored on the filecoin ecosystem #sinso #sonior #sinsodataland
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CryptoMusic.eth (@crypto_muzic) reported@XM_COM Please help
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Atul (@Atulmishra7888) reportedIts been 20 days no concrete response by @XM_COM pls help
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moon (@coinstone3) reported@XM_COM ๐ SAFU Dev ๐ฏ ๐100% STEALTH LAUNCH ๐ Low Tax (5% On Buy/Sell) ๐ Low MC (TWO BNB LP) ๐ Random BNB Reward To Holders ๐ LP Locked For Seven Days Initial. ๐BSC Network ๐ Utility - Staking Coming. Join the TG ๐ @DaffyDuckProject
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Vasu Lohiya (@lohiyavasu) reported@XM_COM I have deposited 20000rs and my amount in not credit in my trading account pending since 7days and there support team is also not helping recommend not to use this app for trading such bad experience..fraud app
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PeeKay (@Kevinpmlote) reported@XM_COM I want my money I withdrew on the 1st of November 2022, your support department keeps asking me for documents that I sent more 6 times to them, what must I do now to get my money?
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM Worst ever broker. Deposit never show in trading account. Dont use it