XM status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by XM users through our website.

• Login (45%)
• Website (35%)
• Withdrawals (10%)
• Trading platform (5%)
• Deposits (5%)

Live Outage Map

The most recent XM outage reports came from the following cities:

City	Problem Type	Report Time
Ashbourne	Login	6 days ago
Çankaya	Login	1 month ago
Chennai	Login	1 month ago
Bengaluru	Website	1 month ago
Shah Alam	Login	2 months ago
Frankenthal	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

XM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lalit Soni (@httpslalit) reported 5 minutes ago

  @Rayyannowa @XM_COM Withdrawal is not happening and refund will not be done. Till now I am also facing the same problem, I am not getting withdrawal.

• 
  Super_Sachin (@sachinbstwd) reported 9 minutes ago

  @XM_COM hi I'm facing problem with withdraw amount. Already last week mailed but nobody responding now.

• 
  diwanshu saini (@SainiDiwan88201) reported 12 minutes ago

  @XM_COM Extremely disappointed with @XM_COM. I made two deposits via UPI more than a week ago, but the funds are still not reflected in my account. Despite raising a complaint, there has been no resolution. This delay is causing a loss of trust. ​Account ID: 420157159 ​#XM #XMBroker

• 
  Moon (@Moon66796218) reported 21 minutes ago

  @XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in “under review” replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)

• 
  Chirag Chaudhary (@ichirag77) reported 22 minutes ago

  @XM_COM Your repeated delays and generic responses are unacceptable. Either resolve this issue immediately or clearly explain why my money is still being withheld.

• 
  Jayesh Ahir (@JayeshA69870928) reported 23 minutes ago

  I am sending so much mail and lice chat with @XM_COM agents they always give me auto generated msg and can't help me so i tell to all treder to can't trust on @XM_COM they don't believe in customer satisfaction they just believe in money

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 23 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  John never dm (@SarsacticN) reported 24 minutes ago

  @XM_COM saudi ai is being developed by investors with a saudi background to invest over 500$ billion to support saudi government with the following features of 30 bnb Softcap, cmc & cg fast track, saudi nft marketplace, kyc pinksale, certik audit, low tax 3/3, smart ai for trade & token.

• 
  R S Veikhepunii Richard (@Dr_Scar_Face) reported 25 minutes ago

  @XM_COM Worst ever broker. Deposit never show in trading account. Dont use it

• 
  Manu (@manumadhav3625) reported 27 minutes ago

  🚨 @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?

• 
  Manu (@manumadhav3625) reported 29 minutes ago

  @XM_COM This is unacceptable. I withdrew $111.18 on Mar 11, 2026 to an incorrect Axis Bank account (1 digit error) — yet status shows PROCESSED. It’s been 2+ weeks and I’m still getting only “under investigation” replies. Was the money credited or not?

• 
  Chirag Chaudhary (@ichirag77) reported 32 minutes ago

  @XM_COM Why are you unable to give me a clear answer? Why are you avoiding my questions instead of providing a proper update? I expect a direct response, not repeated generic replies. First'customer support

• 
  Yusuf.xmr (@auwfwossv192) reported 34 minutes ago

  @XM_COM My account [#341653095] was blocked and my $1000 balance confiscated without explanation. Your support team blocked me on Twitter. I am filing a formal complaint with the FSC. This is unacceptable for a regulated broker!"

• 
  Hakan Diler (@h_dilerofficial) reported 39 minutes ago

  @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

• 
  Farras Arrizal (@FarrasArrizal) reported 40 minutes ago

  @XM_COM If I had a lot of money, I would give the Koran to the cesspits as charity.. Are you willing to help me?

• 
  msrtrades (@msrtrades) reported 40 minutes ago

  @XM_COM BECAREFUL..XM is not processing deposits even after they receive your funds. it is been 5 days. No funds in Trading account: 110433653. Date of deposit: 24-APR-20026.Amount: 13750 INR. There are bunch of same issues, look at @Trustpilot

• 
  Hakan Diler (@h_dilerofficial) reported 41 minutes ago

  @TKralow @NevalOsman @XM_COM You can support me about this issue Sir? I would be grateful if you will sir.

• 
  aware zone (@ZoneAware) reported 42 minutes ago

  @XM_COM @jagograhakjago #XM @XM_COM Please look into this matter customer care is still asking me to wait and did not mention any time frame please let me know what information you guys required I cannot share this here in public please DM me and resolve this issue.

• 
  Shreya Sonthalia (@ShreyaSont13729) reported 47 minutes ago

  @XM_COM the amount has been debited from the account but I 's not reflecting on XM wallet. I have reached out to customer executives several times but got the same response that it's under review. Seems like XM is a fraud platform. Kindly initiate the refund at the earliest.

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 47 minutes ago

  @XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me

• 
  Raj Kumar Bhardwaj (@rkay_786) reported 48 minutes ago

  my trading account is 84203907, give me my withdrawal live chat support already banned me @XM_COM

• 
  alfredk471 (@alfredk471) reported 49 minutes ago

  @XM_COM Profits and psychics wtf. Sociopathic snakeoil scam artists are being promoted by SABC. SABC should be about educating the public not propagating primitive dark-age superstitions.

• 
  adam.eth (@AdamEth_) reported 49 minutes ago

  To deposit on @XM_COM very fast to withdraw one week now story upon story now their support doesn’t even reply to my mail very bad broker

• 
  yunus (@Hayri1903angara) reported 50 minutes ago

  Hello @XM_COM ,l need your urgent assistance regarding a manual review for my withdrawal request ID: 92002139 It has been pending for 32 days, and I successfully submitted my verification video over 48 hours ago. Could a support supervisor please check my file and help me.

• 
  Gillangragil (@gillang_ragil) reported 51 minutes ago

  @XM_COM @Sunarto47934367 Could someone link me to that defi money glitch method people have been using to generate profits??????( Just read about it but cannot find the tutorial??????!,.; '

• 
  Deepanshu saini (@ManishaSin23870) reported 52 minutes ago

  Dear XM Support Team, My name is Deepanshu saini my trading account number is 430016518 and I am writing to report an issue regarding a deposit that I made to my XM trading account. I added INR 8000 to my trading account on 01.04.2026, but it hasn't been credited yet.@XM_COM

• 
  Md Rofiq (@MdRofiq44231364) reported 57 minutes ago

  @XM_COM Your password system very problem big password writing mistake no mistakes not see. Thanks

• 
  WarofGlory (@eadglory) reported 57 minutes ago

  @XM_COM XM I made a deposit into my account a week ago and it has not been credited into my account. Is been back and forth with your customer service email. I ask them when it will be credited, I was told they can't give me the exact time and it's a week now . I want my money back

• 
  BRIAN OBINGA (@OBINGABRIAN) reported 58 minutes ago

  @XM_COM It’s More than 4 days now I made a deposit in my account and it has not reflected. I’ve reached to support and upto now I’m not getting any concrete feedback as to where my money is

• 
  SHIVENDER SINGH (@shivender01) reported 60 minutes ago

  @XM_COM Worst service! It's been over 1 week since I deposited funds, and the amount is still not showing in my real trading account. Multiple follow-ups, no proper resolution, no accountability. Holding customer funds for this long is unacceptable. Resolve this immediately! #XM