XM status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
XM.com is an innovative online broker with state-of-the-art electronic platforms for trading forex and Contracts for Difference (CFD) on precious metals, stocks, indices and energy.
Problems in the last 24 hours
The graph below depicts the number of XM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at XM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by XM users through our website.
- Trading platform (37%)
- Website (32%)
- Login (24%)
- Withdrawals (5%)
- Deposits (2%)
Live Outage Map
The most recent XM outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Login | 7 hours ago |
 Amsterdam
|
Login | 3 days ago |
 Accra
|
Login | 3 days ago |
|
Chhindwฤra
|
Login | 7 days ago |
|
Jewar
|
Website | 11 days ago |
|
Chhindwฤra
|
Website | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
XM Issues Reports
Latest outage, problems and issue reports in social media:
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Atul (@Atulmishra7888) reportedIts been 20 days no concrete response by @XM_COM pls help
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skyrexa (@skyrexa) reported@XM_COM hello, whoever saw this, I apologize in advance, I beg for your help, my parents are in financial trouble, so they can't pay the tuition fee of 100$, it's a very large fee, please help us If I have money, I will replace it, Thank you this is my account number 200201004557536
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WhoIZLIkeGOD? (@IFritti) reported@XM_COM it has been more than 24 hours and now approaching 2 days and my withdrawal request is still pending? various emails to your customer support and they keep forwarding me from one department to another ... where is my money?
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Lalit Soni (@httpslalit) reported@1amsnkt @XM_COM Has your problem been resolved? Have you received your withdrawal? I am also facing the same problem. My crypto withdrawal is not being received. It is getting cancelled again and again or the FIR should be kept pending.
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Piyush Bawalia (@BawaliaPiyush) reported@XM_COM You guy's are executing stop-loss twice and deducting extra usdt in every trade scamming usdt of customers. No proper customer support no solution of any problem.
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Sheikh Razi (@sheikh_razi14) reported@XM_COM Hi my name is Mohd Raziullah and i am your account holder and facing deposit problem. I have paid with upi 20000rs but not received in my wallet i have done all thing whatever you want for confirmation. But still not received in my wallet..
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IG: REZAH (@rezahsampson) reported from Cape Town, Western CapeKey Way Financial (Pty) Ltd is authorised by the FSCA in South Africa as an FSP and acts as an intermediary, rendering an intermediary service regarding derivative products, offered by XM Global Limited, licenced by the FSC in Belize. #XM #XMXperience #XMSouthAfrica @XM_COM
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Kingsley Ikechi (@KDTrader1999) reported@Nickl83529564 @XM_COM You facing same issue?
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PeeKay (@Kevinpmlote) reported@XM_COM You don't want to pay me the money I withdrew on the 1st of November 2022, I'm going to expose you and your support department that failed to help me in any way
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Christian Ursua (@bossintan1984) reported@XM_COM sniper support what a trash event
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Jayesh Ahir (@JayeshA69870928) reportedI am sending so much mail and lice chat with @XM_COM agents they always give me auto generated msg and can't help me so i tell to all treder to can't trust on @XM_COM they don't believe in customer satisfaction they just believe in money
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Manu (@manumadhav3625) reported๐จ @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?
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Manu (@manumadhav3625) reported@XM_COM ๐จ @XM_COM $111 withdrawal marked PROCESSED to wrong account (1 digit error). 2+ weeks, no real update. Where is my money?
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Centro Ensino (@centroensinopb) reported@XM_COM @kajiulim Huh? Where's info about that defi free money glitch peop[le are using???}??)(: "
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GingerBreadSketchy (@SketchyBread) reported@XM_COM Bad broker
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM Worst ever broker. Deposit never show in trading account. Dont use it
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moon (@coinstone3) reported@XM_COM ๐ SAFU Dev ๐ฏ ๐100% STEALTH LAUNCH ๐ Low Tax (5% On Buy/Sell) ๐ Low MC (TWO BNB LP) ๐ Random BNB Reward To Holders ๐ LP Locked For Seven Days Initial. ๐BSC Network ๐ Utility - Staking Coming. Join the TG ๐ @DaffyDuckProject
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Kamran (@kimz00071) reported@XM_COM Multiple emails to Support and Compliance and repeated live chat follow-ups, yet no response or resolution on an urgent account issue affecting access and trading. immediate escalation to senior team for review. As an โElite Trader,โ this level of service is concerning.
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SUKANTA PRADHAN (@Shortvideo19) reported@XM_COM @KotakBankLtd @SEBI_India Mt5-5073525 Iam deposit money 17/02/203 Upi address . As yet? My trading account not show money When you slove Problem . Please update soon.
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Md. Yusuf Hasan (@MdYusufHasan13) reportedHey @XM_COM, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Raj Kumar Bhardwaj (@rkay_786) reported@XM_COM my trading account is 84203907 , give me my withdrawal live chat support already banned me
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Huncho05 (@Huncho051) reported@XM_COM **** you XM wtf
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adam.eth (@AdamEth_) reported@XM_COM Xm pay my money !!! I told your support team itโs a medical emergency I need my withdrawal I told them if anyone dies you all would be to blame for it pay my money Xm pay me !!!!!!!!!!!!!!!!!!
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Myahsoon (@myahsoon) reported@XM_COM @XaviRC8 Does anyone know the li{nk to the article about MEV Bot that will help me make money?)_'
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Moon (@Moon66796218) reported@XM_COM Withdrawal request submitted on March 26 still not received. Multiple follow-ups with @XM_COM support only resulted in โunder reviewโ replies without proof of transfer. Requesting immediate clarification and Swift copy (MT103)
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NEIL ACAL (@cake247) reported@XM_COM CAN I ASK FOR SOME HELP...NEED SOME CASH becauze of the pandemic... youtube channel...KENTO ninjaz...plz send in paypal...paypal.me/GZDSRGHGFNN,,,,thanks
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Lebo (@Lebo16563584) reported@XM_COM My account saying it's achieved how can i access it please help me when i want to log in
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sachin Deshmukh (@Sachindeshm1989) reported@XM_COM My account no 335072560, I have made two deposit on 10 april and 19 April each 8000 INR. But Many, many days have passed but I haven't received any response from your team. Please solve the problem as soon as possible.
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM Worst ever broker. Deposit never show in trading account. Dont use it
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R S Veikhepunii Richard (@Dr_Scar_Face) reported@XM_COM @VivekMahet42864 Worst ever broker. Deposit never show in trading account. Dont use it