xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:


xtb-trading Hero Image

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Warsaw, Województwo Mazowieckie 10
Madrid, Comunidad de Madrid 10
Berlin, Land Berlin 6
Lisbon, Distrito de Lisboa 6
Barcelona, Catalunya 6
Wrocław, Województwo Dolnośląskie 5
Paris, Île-de-France 5
Prague, Hlavní město Praha 5
Bucharest, București 4
Cluj-Napoca, Judeţul Cluj 4
Castelló de la Plana, Comunitat Valenciana 3
Bielefeld, NRW 3
Kraków, Województwo Małopolskie 3
Gdańsk, Województwo Pomorskie 3
Six-Fours-les-Plages, Provence-Alpes-Côte d'Azur 3
Amsterdam, nh 3
Nürnberg, Bavaria 2
Iaşi, Judeţul Iaşi 2
Málaga, Andalucía 2
Montijo, Distrito de Setúbal 2
Valdahon, Bourgogne-Franche-Comté 2
Hamburg, HH 2
Frankfurt am Main, Hessen 2
Bogotá, Distrito Capital de Bogotá 2
São Leopoldo, RS 1
Tromsø, Troms Fylke 1
Wiesbaden, Hessen 1
Molina de Segura, Región de Murcia 1
Illescas, Castilla-La Mancha 1
Palencia, Castilla y León 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • MrSaturnTweets Travis (@MrSaturnTweets) reported

    @XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla

  • TheSpursExpress The Spurs Express (@TheSpursExpress) reported

    🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS

  • Dee_Mirage DaaViiD (@Dee_Mirage) reported

    @cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??

  • MateusAmelio Mateus Amélio💻 (@MateusAmelio) reported

    @PeterSchiff @xtbpl The support!

  • marc762714 Moi Meme (@marc762714) reported

    @xtbfr Dites XTB, serveur down ?

  • ANTONIO_JALIL Antonio (@ANTONIO_JALIL) reported

    Xtb Mexico @XTBLatam @xtbes is down. Not working

  • SigmaStonkGrind SigmaStonkGrindset (@SigmaStonkGrind) reported

    @D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer

  • DGrushchenko David (@DGrushchenko) reported

    @xtbes Charts down and consistently getting logged in and out please fix ASAP

  • Andbcoin Datrader (@Andbcoin) reported

    Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.

  • jnBianco jnbianco (@jnBianco) reported

    Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • JohnHopkins_ John (@JohnHopkins_) reported

    @XTBUK 79% lose money? **** that ****!

  • redatrashtalks Reda likes to trash talk (@redatrashtalks) reported

    @BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix

  • marc762714 Moi Meme (@marc762714) reported

    @Greg08099243 @xtbfr seems to be down in all countries...

  • Sky_uaa Sky (@Sky_uaa) reported

    Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • DonTheDonut Don the Donut (@DonTheDonut) reported

    @XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.

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