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xtb

xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Prague, Praha 1
Garbsen, Lower Saxony 1
Schwarzenbek, Schleswig-Holstein 1
Gelnhausen, Hesse 1
Achim, Lower Saxony 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Sankt Johann in Tirol, Tyrol 1
Bad Vilbel, Hesse 1
Duisburg, NRW 3
Gummersbach, NRW 1
Hattingen, NRW 1
Stuttgart, Baden-Württemberg 1
Mülsen, Saxony 1
Nitra, Nitriansky 1
Montpellier, Occitanie 1
Cartago, Cartago 1
Maxhütte-Haidhof, Bavaria 1
Val-de-Reuil, Normandy 1
Hemer, NRW 1
Craiova, Dolj 1
Santiago, Santiago Metropolitan 1
Deville, ACAL 1
Paris, Île-de-France 1
Bratislava, Bratislavský 1
Val-d’Isère, Auvergne-Rhône-Alpes 1
Nürnberg, Bavaria 1
Tournay, Occitanie 1
Guargacho, Canary Islands 1
Siechnice, Lower Silesia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • MrSaturnTweets
    Travis (@MrSaturnTweets) reported

    @XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla

  • yohanne56859746
    johannes (@yohanne56859746) reported

    @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK

  • stefan6490
    Stefanos (@stefan6490) reported

    @xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @KATHLEENBROOKS @xtbuk AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK

  • BoabSideshow
    Axel F 🤠 (@BoabSideshow) reported

    @XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄

  • John_Stepek
    John Stepek (@John_Stepek) reported

    @anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see

  • JohnHopkins_
    John (@JohnHopkins_) reported

    @XTBUK 79% lose money? **** that ****!

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK

  • redatrashtalks
    Reda likes to trash talk (@redatrashtalks) reported

    @BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

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