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xtb

xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sankt Johann in Tirol, Tyrol 1
Bad Vilbel, Hesse 1
Duisburg, NRW 4
Gummersbach, NRW 1
Hattingen, NRW 1
Stuttgart, Baden-Württemberg 1
Mülsen, Saxony 2
Nitra, Nitriansky 1
Montpellier, Occitanie 1
Cartago, Cartago 1
Maxhütte-Haidhof, Bavaria 1
Val-de-Reuil, Normandy 1
Hemer, NRW 1
Craiova, Dolj 1
Santiago, Santiago Metropolitan 1
Deville, ACAL 1
Paris, Île-de-France 1
Bratislava, Bratislavský 1
Val-d’Isère, Auvergne-Rhône-Alpes 1
Nürnberg, Bavaria 1
Tournay, Occitanie 1
Guargacho, Canary Islands 1
Siechnice, Lower Silesia 1
Olten, SO 1
Bordeaux, Nouvelle-Aquitaine 1
Bagnolet, Île-de-France 1
Bucharest, Bucureşti 1
Widensolen, ACAL 1
Málaga, Andalusia 1
Darmstadt, Hesse 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

  • backdooormaster
    Backdoormaster (@backdooormaster) reported

    @XTBUK system down?

  • MateusAmelio
    Mateus Amélio💻 (@MateusAmelio) reported

    @PeterSchiff @xtbpl The support!

  • jnBianco
    jnbianco (@jnBianco) reported

    Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken

  • Andbcoin
    Datrader (@Andbcoin) reported

    Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK

  • BoabSideshow
    Axel F 🤠 (@BoabSideshow) reported

    @XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK

  • VladimrB3
    Vladimír B (@VladimrB3) reported

    @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

  • odeioadmitirque
    Detesto admitir que (@odeioadmitirque) reported

    @Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,

  • stefan6490
    Stefanos (@stefan6490) reported

    @xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @XTBUK I am really struggling with the XTB platform. Its got to be the worst trading platform I've ever used. I just generated some reports. All completely wrong. XStation 5 is awful. Struggling for days to get help. Defo need to move my account to another broker

  • ANTONIO_JALIL
    Antonio (@ANTONIO_JALIL) reported

    Xtb Mexico @XTBLatam @xtbes is down. Not working

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