xtb

xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille, Provence-Alpes-Côte d'Azur 5
Frankfurt am Main, Hessen 4
Madrid, Comunidad de Madrid 4
Bucharest, București 4
Alfortville, Île-de-France 3
Kassel, Hessen 3
Fürth, Bavaria 3
Berlin, Land Berlin 3
Rudolstadt, Thuringia 2
London, England 2
Rösrath, NRW 2
Villepinte, Île-de-France 2
Karlsruhe, Baden-Württemberg Region 2
Portimão, Distrito de Faro 2
Nice, Provence-Alpes-Côte d'Azur 1
Wendlingen am Neckar, Baden-Württemberg Region 1
Dublin, Leinster 1
Montpellier, Occitanie 1
Auvillar, Occitanie 1
Ansbach, Bavaria 1
Ariana, Gouvernorat de l’Ariana 1
Melilla, Melilla 1
Monheim am Rhein, NRW 1
Gasteiz / Vitoria, Euskal Autonomia Erkidegoa 1
Leutenbach, Baden-Württemberg Region 1
Las Palmas de Gran Canaria, Canary Islands 1
Rennes, Bretagne 1
Annemasse, Auvergne-Rhône-Alpes 1
Le Havre, Normandie 1
Fürstenfeldbruck, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • VladimrB3 Vladimír B (@VladimrB3) reported

    @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK

  • Rendezvous2332 David23 (@Rendezvous2332) reported

    @niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

  • jnBianco jnbianco (@jnBianco) reported

    Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    A small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK

  • kingscrownBTC kingscrown (@kingscrownBTC) reported

    @xtbpl 4,1 not bad

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK

  • yohanne56859746 johannes (@yohanne56859746) reported

    @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

  • MiaSanAlucard14 Alucard14 (@MiaSanAlucard14) reported

    @XTBUK is the worst piece of **** you could ever imagine.

  • JedFrankowski Jed Frankowski (@JedFrankowski) reported

    Today, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb

  • cfaundezc Cristian Faúndez (@cfaundezc) reported

    @XTBUK When the global issue will be resolve? muchos traders affected....

  • KATHLEENBROOKS kathleen brooks (@KATHLEENBROOKS) reported

    GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

  • pawelkwiatek97 PKwiatek 🪬 (@pawelkwiatek97) reported

    @VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.

  • abdbassam Abdullah Bassam (@abdbassam) reported

    @XTBUK the application not working. I can not anmend or close open XAUSAD positions

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