xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Marinilla, Antioquia | 1 |
| Mondeville, Normandy | 1 |
| Township of Evan, KS | 1 |
| Saint-Malo, Brittany | 1 |
| Paterna, Valencia | 1 |
| Metz, ACAL | 1 |
| Girona, Catalonia | 1 |
| Bucharest, Bucureşti | 1 |
| Buftea, Ilfov | 1 |
| Iaşi, Iaşi | 2 |
| Le Tampon, Réunion | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Lüdenscheid, NRW | 1 |
| Guatemala City, Guatemala | 1 |
| Pont-Sainte-Maxence, Hauts-de-France | 1 |
| Fürth, Bavaria | 1 |
| Gütersloh, NRW | 1 |
| Nantes, Pays de la Loire | 1 |
| Frankfurt am Main, Hesse | 1 |
| Riemst, Flanders | 1 |
| Uppsala, Uppsala | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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John Stepek (@John_Stepek) reported@anotherfish759 @KATHLEENBROOKS @XTBUK 👏👏this is the sort of quality work I like to see
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PePerShots (@pepershots) reported from Zaspa-Rozstaje, Pomerania. @xtbpl is down, hope this is not a second #ING
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David23 (@Rendezvous2332) reported@niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?
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Vladimír B (@VladimrB3) reported@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
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kathleen brooks (@KATHLEENBROOKS) reportedThere’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK
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guigui (@guigui_dusud) reported@xtbfr what happen with server ! No connections ! 5 min before news !
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kathleen brooks (@KATHLEENBROOKS) reportedEBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK
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Grünspan (@LodzermenschXIX) reported@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
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kingscrown (@kingscrownBTC) reported@xtbpl 4,1 not bad
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johannes (@yohanne56859746) reported@KATHLEENBROOKS @XTBUK Doesn't slow bond tapering from BOJ means gradual reduction of QE, and isn't ECB likely going to QE? so how does EU appreciate against JPY?....good read tho.
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Sky (@Sky_uaa) reportedHey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Backdoormaster (@backdooormaster) reported@XTBUK system down?
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kathleen brooks (@KATHLEENBROOKS) reportedThe month on month reading for US CPI has slowed in May vs April, rising by 0.5% vs 0.6% in April. June’s inflation could be interesting, since average gasoline prices are down this month vs May. This supports a cautious rather than hawkish stance from the Fed. @XTBUK
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Rob (@possiblydefinit) reported@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
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SigmaStonkGrindset (@SigmaStonkGrind) reported@D_E_N_I_S_0_5 @XTBUK @XTBUK When will we receive it? I tried contacting your online support. 5 hours and still no answer