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xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marinilla, Antioquia 1
Mondeville, Normandy 1
Township of Evan, KS 1
Saint-Malo, Brittany 1
Paterna, Valencia 1
Metz, ACAL 1
Girona, Catalonia 1
Bucharest, Bucureşti 1
Buftea, Ilfov 1
Iaşi, Iaşi 2
Le Tampon, Réunion 1
Lyon, Auvergne-Rhône-Alpes 1
Lüdenscheid, NRW 1
Guatemala City, Guatemala 1
Pont-Sainte-Maxence, Hauts-de-France 1
Fürth, Bavaria 1
Gütersloh, NRW 1
Paris, Île-de-France 3
Nantes, Pays de la Loire 1
Frankfurt am Main, Hesse 1
Riemst, Flanders 1
Uppsala, Uppsala 1
Aldingen, Baden-Württemberg 1
Venice, Veneto 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkDampier
    Mark Dampier (@MarkDampier) reported

    @FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    @ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.

  • Andbcoin
    Datrader (@Andbcoin) reported

    Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

  • JosephZeshan
    zeshan joseph (@JosephZeshan) reported

    @XTBUK - False Support / resistance breakout (advanced level)

  • Flicky2k
    FlickyThaCreator 🎥 (@Flicky2k) reported

    @Matix_VE @xtbpl Damn let’s go broski

  • marc762714
    Moi Meme (@marc762714) reported

    @xtbfr Dites XTB, serveur down ?

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???

  • Sky_uaa
    Sky (@Sky_uaa) reported

    Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK

  • VladimrB3
    Vladimír B (@VladimrB3) reported

    @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

  • Rendezvous2332
    David23 (@Rendezvous2332) reported

    @LodzermenschXIX @Damian911753581 @xtbpl must fix it!

  • Greg08099243
    Greg (@Greg08099243) reported

    @xtbpl Xtb France also down , seem whole Europe xtb is non working

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