xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
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Withdrawals
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fürth, Bavaria | 2 |
| Valencia, Comunitat Valenciana | 2 |
| Gignac, Occitanie | 1 |
| Lauf an der Pegnitz, Bavaria | 1 |
| Frankfurt am Main, Hessen | 1 |
| Aubusson, Nouvelle-Aquitaine | 1 |
| Vincennes, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Ebern, Bavaria | 1 |
| Carei, Satu Mare | 1 |
| Amsterdam, nh | 1 |
| Mülsen, Saxony | 1 |
| Cottbus, Brandenburg | 1 |
| Regensburg, Bavaria | 1 |
| Bramsche, Lower Saxony | 1 |
| Valdemoro, Comunidad de Madrid | 1 |
| Augsburg, Bavaria | 1 |
| Le Puy-en-Velay, Auvergne-Rhône-Alpes | 1 |
| Erfurt, Thuringia | 1 |
| Baden, Bretagne | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Brno, Jihomoravský kraj | 1 |
| Metz, ACAL | 1 |
| Paris, Île-de-France | 1 |
| Beaune, Bourgogne-Franche-Comté | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Strasbourg, ACAL | 1 |
| San Francisco, CA | 1 |
| Trier, Rheinland-Pfalz | 1 |
| Madrid, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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kathleen brooks
(@KATHLEENBROOKS) reported
More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK
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Rob
(@possiblydefinit) reported
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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kathleen brooks
(@KATHLEENBROOKS) reported
A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK
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Rob
(@possiblydefinit) reported
@XTBUK I am really struggling with the XTB platform. Its got to be the worst trading platform I've ever used. I just generated some reports. All completely wrong. XStation 5 is awful. Struggling for days to get help. Defo need to move my account to another broker
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Omar
(@TheAghaSays) reported
Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd
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Rob
(@possiblydefinit) reported
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
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kathleen brooks
(@KATHLEENBROOKS) reported
A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
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Rob
(@possiblydefinit) reported
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
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kathleen brooks
(@KATHLEENBROOKS) reported
Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK
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Rob
(@possiblydefinit) reported
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
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kathleen brooks
(@KATHLEENBROOKS) reported
Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
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Axel F 🤠
(@BoabSideshow) reported
@XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄
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