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xtb

xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Berlin 1
Sankt Johann in Tirol, Tyrol 1
Bad Vilbel, Hesse 1
Duisburg, NRW 4
Gummersbach, NRW 1
Hattingen, NRW 1
Stuttgart, Baden-Württemberg 1
Mülsen, Saxony 2
Nitra, Nitriansky 1
Montpellier, Occitanie 1
Cartago, Cartago 1
Maxhütte-Haidhof, Bavaria 1
Val-de-Reuil, Normandy 1
Hemer, NRW 1
Craiova, Dolj 1
Santiago, Santiago Metropolitan 1
Deville, ACAL 1
Paris, Île-de-France 1
Bratislava, Bratislavský 1
Val-d’Isère, Auvergne-Rhône-Alpes 1
Nürnberg, Bavaria 1
Tournay, Occitanie 1
Guargacho, Canary Islands 1
Siechnice, Lower Silesia 1
Olten, SO 1
Bordeaux, Nouvelle-Aquitaine 1
Bagnolet, Île-de-France 1
Bucharest, Bucureşti 1
Widensolen, ACAL 1
Málaga, Andalusia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Microsoft and Nvidia also pointing lower. Sales force is down another 1.7% in pre market as software sell Off continues. The gold and silver rally continues, with silver now up 7% and gold still above $5,000. @XTBUK

  • abdbassam
    Abdullah Bassam (@abdbassam) reported

    @XTBUK the application not working. I can not anmend or close open XAUSAD positions

  • jnBianco
    jnbianco (@jnBianco) reported

    Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

  • Andbcoin
    Datrader (@Andbcoin) reported

    Hi, there. I'd like you to know that the execution in the app is so slow (both buy and sell). The delay is between 1 and 2 seconds, and it's not acceptable for such a broker like this one. @XTBUK @xtbfr Could you please do something to fix this issue, please? Thanks so much.

  • MateusAmelio
    Mateus Amélio💻 (@MateusAmelio) reported

    @PeterSchiff @xtbpl The support!

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK

  • KingJohntille
    Poposky📈 #ENDSARS #ENDSWAT (@KingJohntille) reported

    @XTBUK Please I have been trying to withdraw with my domicilary GTBANK account from Nigeria for over a year now...🤔 can anyone help

  • pepershots
    PePerShots (@pepershots) reported from Zaspa-Rozstaje, Pomerania

    . @xtbpl is down, hope this is not a second #ING

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

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