xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Munich, Bavaria | 1 |
| Saint-Lary-Soulan, Occitanie | 1 |
| Sainte-Barbe, ACAL | 1 |
| Mannheim, Baden-Württemberg | 1 |
| Kraków, Lesser Poland Voivodeship | 1 |
| Paris, Île-de-France | 2 |
| Marinilla, Antioquia | 1 |
| Mondeville, Normandy | 1 |
| Township of Evan, KS | 1 |
| Saint-Malo, Brittany | 1 |
| Paterna, Valencia | 1 |
| Metz, ACAL | 1 |
| Girona, Catalonia | 1 |
| Bucharest, Bucureşti | 1 |
| Buftea, Ilfov | 1 |
| Iaşi, Iaşi | 2 |
| Le Tampon, Réunion | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Lüdenscheid, NRW | 1 |
| Guatemala City, Guatemala | 1 |
| Pont-Sainte-Maxence, Hauts-de-France | 1 |
| Fürth, Bavaria | 1 |
| Gütersloh, NRW | 1 |
| Nantes, Pays de la Loire | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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kathleen brooks (@KATHLEENBROOKS) reportedUs retail sales for May: weaker than expected. Headline sales fell -0.9%, ex autos sales were down -0.3%, but control group sales were higher. 🤔 Import prices for May: import prices are higher than expected, they were flat last month. Export prices for May collapsed. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedStocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedHigher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK
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Rob (@possiblydefinit) reported@xtbpl This is the WORST trading platform I have ever used. I would advise people to avoid setting up an account with XTB. I've been trying to get help with their broken system for 10 days now. They are ignoring me.
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kathleen brooks (@KATHLEENBROOKS) reportedYields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
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Rob (@possiblydefinit) reported@XTBUK I am really struggling with the XTB platform. Its got to be the worst trading platform I've ever used. I just generated some reports. All completely wrong. XStation 5 is awful. Struggling for days to get help. Defo need to move my account to another broker
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kathleen brooks (@KATHLEENBROOKS) reportedMore record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK
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jnbianco (@jnBianco) reportedHey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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PKwiatek 🪬 (@pawelkwiatek97) reported@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
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Detesto admitir que (@odeioadmitirque) reported@Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,
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Rob (@possiblydefinit) reported@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
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FlickyThaCreator 🎥 (@Flicky2k) reported@Matix_VE @xtbpl Damn let’s go broski
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kathleen brooks (@KATHLEENBROOKS) reportedStocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedBrent crude oil still down nearly 5% today and is equity futures are pointing to big gains later today, with the Nasdaq 100 currently pointing to a 3% gain at the US open. @XTBUK
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Cristian Faúndez (@cfaundezc) reported@Khingers6 @XTBUK Same issue globally!!! Is a shame @XTBUK