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xtb

xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bad Vilbel, Hesse 1
Duisburg, NRW 4
Gummersbach, NRW 1
Hattingen, NRW 1
Stuttgart, Baden-Württemberg 1
Mülsen, Saxony 2
Nitra, Nitriansky 1
Montpellier, Occitanie 1
Cartago, Cartago 1
Maxhütte-Haidhof, Bavaria 1
Val-de-Reuil, Normandy 1
Hemer, NRW 1
Craiova, Dolj 1
Santiago, Santiago Metropolitan 1
Deville, ACAL 1
Paris, Île-de-France 2
Bratislava, Bratislavský 1
Val-d’Isère, Auvergne-Rhône-Alpes 1
Nürnberg, Bavaria 1
Tournay, Occitanie 1
Guargacho, Canary Islands 1
Siechnice, Lower Silesia 1
Olten, SO 1
Bordeaux, Nouvelle-Aquitaine 1
Bagnolet, Île-de-France 1
Bucharest, Bucureşti 1
Widensolen, ACAL 1
Málaga, Andalusia 1
Darmstadt, Hesse 1
Gignac, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • JedFrankowski
    Jed Frankowski (@JedFrankowski) reported

    Today, a polish fintech @xtbpl learnt the hard way that there are corners that one can cut, and others that we must be very persistent to do right. From what we know (and partially speculate on, based on pieces of information from users), XTB team used Integer for the ID of transaction. A signed one. They grew dynamically over last few years, which resulted in a dooms day today. The integer flipped. From MAX_INT to MIN_INT resulting in negative numbers of ID of transactions. This completely broke the system, and users can't do anything. Opening positions, closing positions - nothing works. And there seems to be no solution at the horizon. At least not one with a proper ETA. This doesn't look good, since this is literally a 101 of system design... Hopefully they can recover the system soon, but let that be the lesson for all the founders out there - do your homework. #xtb

  • abdbassam
    Abdullah Bassam (@abdbassam) reported

    @XTBUK the application not working. I can not anmend or close open XAUSAD positions

  • KingJohntille
    Poposky📈 #ENDSARS #ENDSWAT (@KingJohntille) reported

    @XTBUK Please I have been trying to withdraw with my domicilary GTBANK account from Nigeria for over a year now...🤔 can anyone help

  • MiaSanAlucard14
    Alucard14 (@MiaSanAlucard14) reported

    @XTBUK is the worst piece of **** you could ever imagine.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Uk gdp fell by 0.1% in Oct, surprisingly soft numbers. No growth in services, and the bounce back in production from jaguar land river did not help these figures. Overall, v weak data, it piles more pressure on the chancellor, and makes a rate cut next week certain. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    A small recalibration lower in expectations of a Fed rate cut in September, there is now a 59% chance; down from 60%. Bond yields are lower, as the us is following European bond yields lower. The market is taking this CPI report as benign, no hindrance to rate cuts. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK

  • backdooormaster
    Backdoormaster (@backdooormaster) reported

    @XTBUK system down?

  • marc762714
    Moi Meme (@marc762714) reported

    @xtbfr Dites XTB, serveur down ?

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Likewise, In Europe the major pharma companies are only suffering mild losses. This is because companies are exempt if they are building facilities in the US. Most are, so their share prices are protected today, but it could lead to weaker growth in Europe down the line.@XTBUK

  • Flicky2k
    FlickyThaCreator 🎥 (@Flicky2k) reported

    @Matix_VE @xtbpl Damn let’s go broski

  • Pawel90325690
    Pawel (@Pawel90325690) reported

    @xtbes @ANTONIO_JALIL @XTBLatam When you have No problem?

  • DGrushchenko
    David (@DGrushchenko) reported

    @xtbes Charts down and consistently getting logged in and out please fix ASAP

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK

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