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xtb

xtb Outage Map

The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

xtb users affected:

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XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sarreguemines, ACAL 1
Toulon, Provence-Alpes-Côte d'Azur 1
Saint-Lys, Occitanie 1
Sydney, NSW 1
Aubervilliers, Île-de-France 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Hannover, Lower Saxony 1
Les Pins, Nouvelle-Aquitaine 1
Bratislava, Bratislavský 1
Prague, Praha 1
Garbsen, Lower Saxony 1
Schwarzenbek, Schleswig-Holstein 1
Gelnhausen, Hesse 1
Achim, Lower Saxony 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK

  • VladimrB3
    Vladimír B (@VladimrB3) reported

    @pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

  • cfaundezc
    Cristian Faúndez (@cfaundezc) reported

    @XTBUK When the global issue will be resolve? muchos traders affected....

  • BoabSideshow
    Axel F 🤠 (@BoabSideshow) reported

    @XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄

  • JustKickingOff1
    JustKickingOff (@JustKickingOff1) reported

    @BiggusDickusGME @consorsbank can’t agree more, quite disappointed with customer service handling and service offering in this case. Checking out @xtbde hoping they support shareholder voting also for US based stocks

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    @ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.

  • DonTheDonut
    Don the Donut (@DonTheDonut) reported

    @XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Uk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK

  • yohanne56859746
    johannes (@yohanne56859746) reported

    @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

  • DGrushchenko
    David (@DGrushchenko) reported

    @xtbes Charts down and consistently getting logged in and out please fix ASAP

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    There’s not much for bond investors to like about the UK’s fiscal policy right now. Which is a problem, since we’re reliant on them to find our growing national debt. @XTBUK

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