xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Prague, Praha | 1 |
| Garbsen, Lower Saxony | 1 |
| Schwarzenbek, Schleswig-Holstein | 1 |
| Gelnhausen, Hesse | 1 |
| Achim, Lower Saxony | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Berlin | 1 |
| Sankt Johann in Tirol, Tyrol | 1 |
| Bad Vilbel, Hesse | 1 |
| Duisburg, NRW | 3 |
| Gummersbach, NRW | 1 |
| Hattingen, NRW | 1 |
| Stuttgart, Baden-Württemberg | 1 |
| Mülsen, Saxony | 1 |
| Nitra, Nitriansky | 1 |
| Montpellier, Occitanie | 1 |
| Cartago, Cartago | 1 |
| Maxhütte-Haidhof, Bavaria | 1 |
| Val-de-Reuil, Normandy | 1 |
| Hemer, NRW | 1 |
| Craiova, Dolj | 1 |
| Santiago, Santiago Metropolitan | 1 |
| Deville, ACAL | 1 |
| Paris, Île-de-France | 1 |
| Bratislava, Bratislavský | 1 |
| Val-d’Isère, Auvergne-Rhône-Alpes | 1 |
| Nürnberg, Bavaria | 1 |
| Tournay, Occitanie | 1 |
| Guargacho, Canary Islands | 1 |
| Siechnice, Lower Silesia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Singh (@why_abhishek) reported@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
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kathleen brooks (@KATHLEENBROOKS) reportedThe oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK
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Martin #FBPE #FBPPR #BunnyHugger (@StarlingMoss) reported@XTBUK "77% of retail investor accounts lose money when trading CFDs with this provider." You would have to be incredibly arrogant and stupid to "invest" in this nonsense!
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guigui (@guigui_dusud) reported@xtbfr what happen with server ! No connections ! 5 min before news !
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PKwiatek 🪬 (@pawelkwiatek97) reported@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
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kathleen brooks (@KATHLEENBROOKS) reportedGBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK
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kathleen brooks (@KATHLEENBROOKS) reportedThere’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK
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Rob (@possiblydefinit) reported@XTBUK Hours in again today. More time wasted on this appalling company. Their reporting systems are broken and about to cause me the loss of thousands because I am unable to supply statements from XTB. How is this company even allowed to trade with such poor systems???
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Amyk22 (@amy_kunchome) reported@XTBUK Is XTB down today? I have transferred deposit to my XTB account 3 hours ago and still have not received it. And the call center numbers have nobody answer. What's going on?
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johannes (@yohanne56859746) reported@KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?
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kathleen brooks (@KATHLEENBROOKS) reported30% tariff for EU and Mexico. At first sight, This is bad news for EU, there were hopes for 10%. Tariffs to be imposed from august 1st. @XTBUK
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Grünspan (@LodzermenschXIX) reported@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
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kathleen brooks (@KATHLEENBROOKS) reportedYields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
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John (@JohnHopkins_) reported@XTBUK 79% lose money? **** that ****!
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kathleen brooks (@KATHLEENBROOKS) reportedStocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK