xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Marseille, Provence-Alpes-Côte d'Azur | 5 |
| Frankfurt am Main, Hessen | 4 |
| Madrid, Comunidad de Madrid | 4 |
| Alfortville, Île-de-France | 3 |
| Kassel, Hessen | 3 |
| Fürth, Bavaria | 3 |
| Berlin, Land Berlin | 3 |
| Munich, Bavaria | 2 |
| Rudolstadt, Thuringia | 2 |
| London, England | 2 |
| Rösrath, NRW | 2 |
| Villepinte, Île-de-France | 2 |
| Karlsruhe, Baden-Württemberg Region | 2 |
| Bucharest, București | 2 |
| Portimão, Distrito de Faro | 2 |
| Lüdenscheid, NRW | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Toledo, Castilla-La Mancha | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Wendlingen am Neckar, Baden-Württemberg Region | 1 |
| Dublin, Leinster | 1 |
| Montpellier, Occitanie | 1 |
| Auvillar, Occitanie | 1 |
| Ansbach, Bavaria | 1 |
| Ariana, Gouvernorat de l’Ariana | 1 |
| Melilla, Melilla | 1 |
| Monheim am Rhein, NRW | 1 |
| Gasteiz / Vitoria, Euskal Autonomia Erkidegoa | 1 |
| Leutenbach, Baden-Württemberg Region | 1 |
| Las Palmas de Gran Canaria, Canary Islands | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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jnbianco
(@jnBianco) reported
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Vladimír B
(@VladimrB3) reported
@pawelkwiatek97 @xtbpl Okay, if you're not planning on CFDs, then probably yes, but even with any other trades I would be patient, there are really big problems with settlement.
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kathleen brooks
(@KATHLEENBROOKS) reported
@ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.
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Grünspan
(@LodzermenschXIX) reported
@Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.
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kathleen brooks
(@KATHLEENBROOKS) reported
Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK
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David23
(@Rendezvous2332) reported
@LodzermenschXIX @Damian911753581 @xtbpl must fix it!
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kathleen brooks
(@KATHLEENBROOKS) reported
What goes up, must come down. Bitcoin is down more than $3,000 today after hitting a record high on Monday after $121,000. Bitcoin is no get rich quick scheme at this level. @XTBUK
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Mark Dampier
(@MarkDampier) reported
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
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kingscrown
(@kingscrownBTC) reported
@xtbpl 4,1 not bad
-
kathleen brooks
(@KATHLEENBROOKS) reported
Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK
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Abdullah Bassam
(@abdbassam) reported
@XTBUK the application not working. I can not anmend or close open XAUSAD positions
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kathleen brooks
(@KATHLEENBROOKS) reported
Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK
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Abhishek Singh
(@why_abhishek) reported
@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
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kathleen brooks
(@KATHLEENBROOKS) reported
Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
Us strikes Iran. Iran contemplates reaction. Iran strikes us military base in Qatar 🇶🇦. Qatar 🇶🇦 intercepts all missiles. Brent crude down 6%, at $71.90 per barrel. Welcome to the new normal. @XTBUK