xtb Outage Map
The map below depicts the most recent cities worldwide where xtb users have reported problems and outages. If you are having an issue with xtb, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
xtb users affected:
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Withdrawals
XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Trier, Rheinland-Pfalz | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Valencia, Comunitat Valenciana | 2 |
| Amsterdam, nh | 1 |
| Mülsen, Saxony | 1 |
| Cottbus, Brandenburg | 1 |
| Regensburg, Bavaria | 1 |
| Bramsche, Lower Saxony | 1 |
| Valdemoro, Comunidad de Madrid | 1 |
| Augsburg, Bavaria | 1 |
| Le Puy-en-Velay, Auvergne-Rhône-Alpes | 1 |
| Erfurt, Thuringia | 1 |
| Baden, Bretagne | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Brno, Jihomoravský kraj | 1 |
| Metz, ACAL | 1 |
| Beaune, Bourgogne-Franche-Comté | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Strasbourg, ACAL | 1 |
| San Francisco, CA | 1 |
| Viña del Mar, V Región | 1 |
| Potsdam, Brandenburg | 1 |
| Fürth, Bavaria | 1 |
| Bietigheim-Bissingen, Baden-Württemberg Region | 1 |
| Lorient, Bretagne | 1 |
| Limburg an der Lahn, Hessen | 1 |
| Sax, Comunitat Valenciana | 1 |
| Berlin, Land Berlin | 1 |
| Prague, Hlavní město Praha | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
xtb Issues Reports
Latest outage, problems and issue reports in social media:
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kathleen brooks
(@KATHLEENBROOKS) reported
Uk Gilt yields have calmed down slightly and backed away from 4.5% as we wait to see what Andy Burnham does next. If Labour wants to avoid a bond market melt down, then they would be wise to think carefully before ditching Starmer and Reeves. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
More record highs for gold, and us stocks are expected to extend gains later today. European indices are weaker across the board this morning. Ftse100 is led lower by healthcare. A stronger pound is a problem for the ftse since the majority of big hitters earn in $. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
A tale of 2 tech stocks: - meta’s shares up 8% in the pre market, Microsoft shares are down more than 6%. Meta has the ad revenue to pay for its AI ambitions. Microsoft’s early ai adoption is not powering earnings by enough, that’s why it’s getting punished. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
If there was going to be a catalyst to disrupt the risk rally this week, I think it would have been a sell off in bonds. This hasn’t happened, which suggests that a structurally lower dollar for the long term is not a problem for markets right now. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK
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PKwiatek 🪬
(@pawelkwiatek97) reported
@VladimrB3 @xtbpl Brother, but i can't find something better or similar. If we ignore technical problems, they have the best conditions - 0% fees on GPW, IKE and most etfs, stocks etc.
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Cristian Faúndez
(@cfaundezc) reported
@XTBUK When the global issue will be resolve? muchos traders affected....
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Stefanos
(@stefan6490) reported
@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
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Omar
(@TheAghaSays) reported
Trying to get verified on your platform @XTBUK is getting beyond difficult ! Your customer service seems questionable (my current experience) wondering if you want my money ? #etf #cfd
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Abdullah Bassam
(@abdbassam) reported
@XTBUK the application not working. I can not anmend or close open XAUSAD positions
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kathleen brooks
(@KATHLEENBROOKS) reported
There’s a new chipmaker in town and it’s threatening Nvidia dominance. At least that’s what the market thinks. Nvidia share price down 3.9% in the pre market after Meta says it will spend billions on Google AI chips. Alphabet shares up 4%, as its strong rally continues @XTBUK
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kathleen brooks
(@KATHLEENBROOKS) reported
Markets have barely moved on the back of CPI, the dollar keeps climbing and futures are pricing in a mildly lower open for us stocks. Bond yields are lower, which could limit dollar upside 2yr tsy yield down 5bps @XTBUK
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