xtb status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 18, 9:50 AM GMT+5:30	0	0
Apr 18, 10:10 AM GMT+5:30	0	0
Apr 18, 10:30 AM GMT+5:30	0	0
Apr 18, 10:50 AM GMT+5:30	0	0
Apr 18, 11:10 AM GMT+5:30	0	0
Apr 18, 11:30 AM GMT+5:30	0	0
Apr 18, 11:50 AM GMT+5:30	0	0
Apr 18, 12:10 PM GMT+5:30	0	0
Apr 18, 12:30 PM GMT+5:30	0	0
Apr 18, 12:50 PM GMT+5:30	0	0
Apr 18, 1:10 PM GMT+5:30	0	0
Apr 18, 1:30 PM GMT+5:30	0	0
Apr 18, 1:50 PM GMT+5:30	0	0
Apr 18, 2:10 PM GMT+5:30	0	0
Apr 18, 2:30 PM GMT+5:30	0	0
Apr 18, 2:50 PM GMT+5:30	0	0
Apr 18, 3:10 PM GMT+5:30	0	0
Apr 18, 3:30 PM GMT+5:30	0	0
Apr 18, 3:50 PM GMT+5:30	0	0
Apr 18, 4:10 PM GMT+5:30	0	0
Apr 18, 4:30 PM GMT+5:30	0	0
Apr 18, 4:50 PM GMT+5:30	0	0
Apr 18, 5:10 PM GMT+5:30	0	0
Apr 18, 5:30 PM GMT+5:30	0	0
Apr 18, 5:50 PM GMT+5:30	0	0
Apr 18, 6:10 PM GMT+5:30	0	0
Apr 18, 6:30 PM GMT+5:30	0	0
Apr 18, 6:50 PM GMT+5:30	0	0
Apr 18, 7:10 PM GMT+5:30	0	0
Apr 18, 7:30 PM GMT+5:30	0	0
Apr 18, 7:50 PM GMT+5:30	0	0
Apr 18, 8:10 PM GMT+5:30	0	0
Apr 18, 8:30 PM GMT+5:30	0	0
Apr 18, 8:50 PM GMT+5:30	0	0
Apr 18, 9:10 PM GMT+5:30	0	0
Apr 18, 9:30 PM GMT+5:30	0	0
Apr 18, 9:50 PM GMT+5:30	0	0
Apr 18, 10:10 PM GMT+5:30	0	0
Apr 18, 10:30 PM GMT+5:30	0	0
Apr 18, 10:50 PM GMT+5:30	0	0
Apr 18, 11:10 PM GMT+5:30	0	0
Apr 18, 11:30 PM GMT+5:30	0	0
Apr 18, 11:50 PM GMT+5:30	0	0
Apr 19, 12:10 AM GMT+5:30	0	0
Apr 19, 12:30 AM GMT+5:30	0	0
Apr 19, 12:50 AM GMT+5:30	0	0
Apr 19, 1:10 AM GMT+5:30	0	0
Apr 19, 1:30 AM GMT+5:30	0	0
Apr 19, 1:50 AM GMT+5:30	0	0
Apr 19, 2:10 AM GMT+5:30	0	0
Apr 19, 2:30 AM GMT+5:30	0	0
Apr 19, 2:50 AM GMT+5:30	0	0
Apr 19, 3:10 AM GMT+5:30	0	0
Apr 19, 3:30 AM GMT+5:30	0	0
Apr 19, 3:50 AM GMT+5:30	0	0
Apr 19, 4:10 AM GMT+5:30	0	0
Apr 19, 4:30 AM GMT+5:30	0	0
Apr 19, 4:50 AM GMT+5:30	0	0
Apr 19, 5:10 AM GMT+5:30	0	0
Apr 19, 5:30 AM GMT+5:30	0	0
Apr 19, 5:50 AM GMT+5:30	0	0
Apr 19, 6:10 AM GMT+5:30	0	0
Apr 19, 6:30 AM GMT+5:30	0	0
Apr 19, 6:50 AM GMT+5:30	0	0
Apr 19, 7:10 AM GMT+5:30	0	0
Apr 19, 7:30 AM GMT+5:30	0	0
Apr 19, 7:50 AM GMT+5:30	0	0
Apr 19, 8:10 AM GMT+5:30	0	0
Apr 19, 8:30 AM GMT+5:30	0	0
Apr 19, 8:50 AM GMT+5:30	0	0
Apr 19, 9:10 AM GMT+5:30	0	0
Apr 19, 9:30 AM GMT+5:30	0	0
Apr 19, 9:50 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

Login (34%)
Trading platform (31%)
Website (30%)
Withdrawals (4%)
Deposits (1%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

City	Problem Type	Report Time
Sankt Johann in Tirol	Website	7 days ago
Bad Vilbel	Login	17 days ago
Duisburg	Website	17 days ago
Gummersbach	Website	18 days ago
Hattingen	Login	18 days ago
Stuttgart	Withdrawals	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

kathleen brooks (@KATHLEENBROOKS) reported 1 minute ago
Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK
Greg (@Greg08099243) reported 4 minutes ago
@xtbpl Xtb France also down , seem whole Europe xtb is non working
kathleen brooks (@KATHLEENBROOKS) reported 6 minutes ago
Big moves to the downside for software sector yet again. Has the sell off gone beyond what is rational? Palantir posted 70% increase in profit last quarter. Will the us government really switch to an open source Claude plugin? Alphabet also down 2% ahead of earnings. @XTBUK
kathleen brooks (@KATHLEENBROOKS) reported 6 minutes ago
@ChrisB_IG @XTBUK Agreed. It could be a convenient excuse to kick the can down the road yet again.
Rob (@possiblydefinit) reported 14 minutes ago
@XTBUK AVOID XTB - its a total disaster of a company - poor support - poor platform, a general disaster. See trust pilot for how poor this company actually is.
kathleen brooks (@KATHLEENBROOKS) reported 18 minutes ago
A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK
Rob (@possiblydefinit) reported 23 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
Rob (@possiblydefinit) reported 24 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.
kathleen brooks (@KATHLEENBROOKS) reported 24 minutes ago
GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK
Moi Meme (@marc762714) reported 28 minutes ago
@Greg08099243 @xtbfr seems to be down in all countries...
Reda likes to trash talk (@redatrashtalks) reported 28 minutes ago
@BarTPL @xtbfr the least you could do is tell us what ******** is happening and how long it would take your stupid asses to fix
Dirinkano T-Shirts (@DirinkanoStore) reported 28 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
Sky (@Sky_uaa) reported 30 minutes ago
Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
The Spurs Express (@TheSpursExpress) reported 30 minutes ago
🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS
Mark Dampier (@MarkDampier) reported 32 minutes ago
@FundFanatic @XTBUK Perhaps if she had a personal problem she shouldn’t have come into the chamber. Those tears come at quite a cost!
Backdoormaster (@backdooormaster) reported 35 minutes ago
@XTBUK system down?
tfanget (@tfanget) reported 35 minutes ago
@xtbfr down ?
Detesto admitir que (@odeioadmitirque) reported 35 minutes ago
@Kulson55589235 @AnalizyD @xtbpl Eh?Where's that defi free money glitch people ar`e using?,,,
Rob (@possiblydefinit) reported 42 minutes ago
@KATHLEENBROOKS @XTBUK I hope you are not recommending XTB to your customers. @XTBUK is a disaster. Broken reporting system and non-existent support. Trustpilot has a note attached to their page highlighting scam reviews. I got caught badly.
Rob (@possiblydefinit) reported 42 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
Rob (@possiblydefinit) reported 44 minutes ago
@XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken
kathleen brooks (@KATHLEENBROOKS) reported 44 minutes ago
Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK
zeshan joseph (@JosephZeshan) reported 47 minutes ago
@XTBUK - False Support / resistance breakout (advanced level)
Mateus Amélio💻 (@MateusAmelio) reported 53 minutes ago
@PeterSchiff @xtbpl The support!
Moi Meme (@marc762714) reported 54 minutes ago
@xtbfr Dites XTB, serveur down ?
Stefanos (@stefan6490) reported 55 minutes ago
@xtbpl please can you share in private an email address where I can send a formal complaint? Your website and the chat operators are not able to provide a solution to an IKZE case I raised in November 2025.
kingscrown (@kingscrownBTC) reported 57 minutes ago
@xtbpl 4,1 not bad
Abhishek Singh (@why_abhishek) reported 59 minutes ago
@cpt_popey @xtbpl What is problem at xtb trading terminal, no sell possible
Don the Donut (@DonTheDonut) reported 59 minutes ago
@XTBUK hi, I just deposit some money through Apcopay, but I received a message said: “due to legal issues we are temporarily blocked it”. Can I get any helps please.
Rob (@possiblydefinit) reported 59 minutes ago
@antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.