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xtb status: trading issues and outage reports

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Full Outage Map

XTB provides access to a variety of markets such as forex, shares, indices, metals, commodities and even cryptocurrencies.The company is regulated in the UK and registered with the Financial Conduct Authority (FCA).

Problems in the last 24 hours

The graph below depicts the number of xtb reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at xtb. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by xtb users through our website.

  • 38% Login (38%)
  • 31% Website (31%)
  • 24% Trading platform (24%)
  • 5% Withdrawals (5%)
  • 2% Deposits (2%)

Live Outage Map

The most recent xtb outage reports came from the following cities:

CityProblem TypeReport Time
Paris Website 2 days ago
Bry-sur-Marne Website 5 days ago
Quito Login 7 days ago
Mannheim Login 12 days ago
Paris Website 12 days ago
Hamburg Withdrawals 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

xtb Issues Reports

Latest outage, problems and issue reports in social media:

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    BOE details: GDP forecast has been downgraded to 0.9%, CPI has had a large downgrade to 2.1%, down 0.7%. Unemployment rate forecast up, private sector wage growth down. These forecasts support more rate cuts. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    The oil price is down $3.50 per barrel for Brent after reports that the Iranian foreign minister is travelling to Islamabad. This is boosting hopes that talks between the us and Iran will take place this weekend. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Managed Net interest income was slightly lower than expected at $23.3bn vs estimates of $23.59bn. This is still a big number, but with interest rates expected to come down, the focus is on lower NII in future. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Higher yields, a higher dollar and weaker stocks leading up to the Fed meeting at the top of the hour. Gold is also down $9 so far today, which suggests the market may be trying to get ahead of a hawkish message from the Fed today. @XTBUK

  • MrSaturnTweets
    Travis (@MrSaturnTweets) reported

    @XTBUK Does this account still exist? It seems that your platform is a shell. As in it's not working but is still taking deposits. $btc $tsla

  • Rendezvous2332
    David23 (@Rendezvous2332) reported

    @niebezpiecznik @xtbpl Looks like there are some issues with Anydesk and TeamViewer once his job is TI can anyone ask him if he had installed any of them?

  • tfanget
    tfanget (@tfanget) reported

    @xtbfr down ?

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Us software stocks are extending their recovery today. However, the broader tech sector is not following suit. Applovin up 2.8% in pre market, yet Nvidia is down 1.2%, and Apple also pointing lower. @XTBUK

  • jnBianco
    jnbianco (@jnBianco) reported

    Hey @XTBUK, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Stronger us data is not impacting bond yields, Tsy yields are down so far on Thursday, but the dollar is stronger and is the strongest currency in the G10 FX space today. @XTBUK

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @XTBUK Don't get caught in this scam. Trustpilot has highlighted that there are scam reviews on XTBs reviews. I've been caught. 2 weeks in and I am still battling to get basic reports from the badly managed company. Incompetent staff are lying to me and reports are broken

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Yields were lower, but are now starting to rise in Europe. Gold is up $40, but is not back at record highs. Oil is up 7%, and may have broken into a new range around $75 per barrel. Again, not great, but it may only have a limited impact on inflation. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    A very negative tone to markets today. Silver and bitcoin lower, alphabet down 4%, the sell off is not over yet. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Stocks are struggling again today as the headlines keep coming from the Middle East. Bonds are recovering and the dollar is giving back gains. But oil is still the problem, above $104 a barrel. @XTBUK

  • Dee_Mirage
    DaaViiD (@Dee_Mirage) reported

    @cryptoastblog @xtbfr Huh?! Where was the link to that ,defi free money glitch people are using?? Anybody??

  • possiblydefinit
    Rob (@possiblydefinit) reported

    @antoinextb @xtbfr WORST TRADING ACCOUNT I HAVE EVER USED. My advice to anyone wanting to open an XTB account is to avoid this company. The support is not existent, and their systems are broken.

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    GBPUSD has found support around $1.3260 after today’s sell off. However, Gilt yields continue to sell off. The 10 year is now down 7 bps. The bond market is telling us that the UK economy needs help. This could limit GBP space for recovery. @XTBUK

  • yohanne56859746
    johannes (@yohanne56859746) reported

    @KATHLEENBROOKS @XTBUK @BBCWorld And on top of all this SNB is looking for intervention to weaken chf but with all this added against the favour of the currency it ignored all and continue to move higher, and what will slow it down and possibly makes it weak?

  • TheSpursExpress
    The Spurs Express (@TheSpursExpress) reported

    🗣Jose Mourinho: “When you sign a player, it isn’t just their data but their mentality, their support system, their work ethic. When players make a step to a big club, they need to have the mentality to take on the pressure and the expectation and deliver." [via @XTBUK] #COYS

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    It was easier when there was just one oracle on walk street, now every big hedgie who sells or buys a stake can move a market. Peter Thiel announced that his fund sold its entire Nvidia stake last quarter. Nvidia’s share price is down 1.5% in the pre market. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    EBay has rejected GameStop’s offer. The minnow gets pushed to the side for now… EBay’s share price is down 1% in the pre market, GameStop is down 4.75% in the pre market. @XTBUK

  • LodzermenschXIX
    Grünspan (@LodzermenschXIX) reported

    @Rendezvous2332 @Damian911753581 @xtbpl This problem isn't easy. XTB disables security on its own from the trusted device. True, they need to fix this now.

  • JosephZeshan
    zeshan joseph (@JosephZeshan) reported

    @XTBUK - False Support / resistance breakout (advanced level)

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    The bank of Japan is intervening in the yen to strengthen it. USDJPY is down 0.7% today and is backing away from The 162 level. The issue is, how long can intervention boost the yen? It doesn’t seem to have done much so far. @XTBUK

  • kominkus
    kominkus (@kominkus) reported

    Do you have any problems with the app because it doesn't work? @XTBUK

  • BoabSideshow
    Axel F 🤠 (@BoabSideshow) reported

    @XTBUK is so bad. Why do stock prices not update live overnight? Virtually impossible to track your portfolio 🙄

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Uk yields at highest rate since 2008. The pretenders to starmer’s throne need to think about this. Their legacy could be brought down by the bond market. @XTBUK

  • KATHLEENBROOKS
    kathleen brooks (@KATHLEENBROOKS) reported

    Stocks are worth watching, an energy price spike could slow the uptake of AI … what does this mean for the direction of stock markets going forward? Something we’ll be pondering this week. @XTBUK