Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Madrid, Comunidad de Madrid 3
Faribault, MN 1
Bremen, Bremen 1
Lloydminster, AB 1
Guayaquil, Provincia del Guayas 1
Mountain View, CA 1
Santa Rosa, CA 1
Laguna Hills, CA 1
Coyoacán, CDMX 1
Chambersburg, PA 1
Irving, TX 1
Anchorage, AK 1
Dublin, CA 1
Glasgow, Scotland 1
Copenhagen, Region Hovedstaden 1
Houghton, NY 1
Ilkeston, England 1
London, England 1
Crewe, England 1
Doncaster, England 1
San Francisco, CA 1
Cuautitlán Izcalli, MEX 1
Puebla, PUE 1
Taguig, National Capital Region 1
Abidjan, Abidjan 1
Wildeshausen, Lower Saxony 1
Sant Boi de Llobregat, Catalunya 1
Sheffield, England 1
Reading, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • DarthMollagus 🇺🇲 𝕯𝖆𝖗𝖙𝖍 𝕸𝖔𝖑𝖑𝖆𝖌𝖚𝖘 🌶 (@DarthMollagus) reported

    Message from school (summary): Internet problem affecting @zoom_us,@Google, and #Canvas access nationally. 🤔🤔🤔

  • MrsBriBuchanan Brianna Buchanan (@MrsBriBuchanan) reported from Camarillo, California

    @zoom_us is there a fix for students not being able to raise their hand?

  • canadianisaiah Isaiah Zabitsky (@canadianisaiah) reported

    @zoom_us why not have a thumbs down reaction? It would save time when a basic yes/no answer is required and easy to tabulate.

  • XeneoMorph XeneoMorph (@XeneoMorph) reported

    @zoom_us Can you seriously fix the bug where chrome would freeze all camera's for no reason?

  • Lindaforfamily @linda (@Lindaforfamily) reported

    @zoom_us Help can you tell me why forgot password keeps taking me to sign in and not a place to change my password ? Frustrating!

  • FayeThemTheirs Faye (@FayeThemTheirs) reported

    @DMJreports @BertoInPublic @zoom_us Half of the time when I try to use the pin option it either gives me an error or unpins if the presenter changes layout (is this a glitch?) I end up having to 'hide' tiles with literal sticky notes. Pinning is a helpful feature but still has issues.

  • ThatsSoBrilynn brilynn (@ThatsSoBrilynn) reported

    @zoom_us give me a thumbs down react because I keep asking my students for a thumbs down and they can’t do it

  • BridgerSmith8 Bridger Smith (@BridgerSmith8) reported

    @zoom_us zoom keeps unmuting my audio automatically how do I fix this

  • jdashton Daniel Ashton (@jdashton) reported

    @zoom_us @zoom_us The pastor received an e-mail reply from the bubbly support rep, Lhysha, but the reply utterly failed to reflect the nature and urgency of the problem or to show that Zoom is looking into the issue as a serious server-side failure. Please help us, @zoom_us !

  • jimnoakes James Noakes (@jimnoakes) reported

    Zoom help if anyone can. How do you host a webinar where the host/panellists can see the participant videos but the attendees cannot see each other? (Have webinar account) @zoom_us

  • mop_head Dr. M Gallegos (@mop_head) reported

    @EcoEvoLab @hormiga That said, the raise hand feature was disabled today. Don’t know if that was my fault (although I swear I did not touch the settings) or if it was a temporary glitch with @zoom_us.

  • AlKeyhole1 Al Keyhole (@AlKeyhole1) reported

    @zoom_us I've been using Zoom for two years. Now when I login it fails and when I reset it says "You tried to reset your password but there is no account associated with this email address. " This is nonsense, how do I fix this?

  • DjPersley Dj persley (@DjPersley) reported

    @Mel57333767 @pattirullo @zoom_us Exactly it’s terrible

  • GopherSzn Billy ⭐⭐ (@GopherSzn) reported

    Y’all got a really big problem with people using FaceTime cameras on Macs @zoom_us

  • nandopenteado22 Fernando Souza (@nandopenteado22) reported

    @zoom_us Hey, I am trying to buy a Pro version, but nobody from Support can help me add the Spanish VAT number on my shop cart?

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