Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Melbourne, VIC | 5 |
| Paris, Île-de-France | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Sheffield, England | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Morgan
(@morganleematel) reported
@zoom_us it’s not letting buy huh pro just gives me an error code!! HELP so frustrating
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Taylor Scott
(@the_tkennedy) reported
Is anyone else having an issue with @zoom_us where the app doesn't work on your laptop (but works on your tablet) and you have restarted and uninstalled/reinstalled the app?
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Rebecca Glover
(@glover_lshtm) reported
@HilaryJCampbell @barbaralynn997 @zoom_us Hi Hilary! Update: once everyone had updated their zoom (so everyone was using the same new version) our problem was solved...hope you've found a solution too?
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Lauren Myer
(@Ldmmyer) reported
@zoom_us please "go down" tomorrow so we can have a real snow day in the northeast!
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Jake Parrott
(@jakehparrott) reported
@WillRDee @zoom_us getting the same error
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Nathan
(@TotallyNotLazy) reported
@zoom_us How can I control what contacts see? I've had issues of my phone number being leaked.
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Jack
(@JackSchoolrock1) reported
@zoom_us any tips fix login
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Dadofcats
(@dadofcats) reported
@sidharthlala1 @zoom_us Any resolution to this issue?
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Paul Butt
(@PWButt) reported
@zoom_us Yes, that video is ok for my mac but its the iPad im having issues with because I know my mac hasn't any input so that's why im trying to use my iPad.
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Nikolaos Wakem
(@NikolaosWakem) reported
@GoogleForEdu @MicrosoftTeams @zoom_us Need a feature like a squawk box where while kids are in google classroom / teams / zoom call , they can hold down a button called ‘speak’ and it turns on their mic and camera .. then when they let go it turns them both back off...
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Hoshi
(@Hoshizoraka) reported
@zoom_us Why it's happen now when i had no issue at all since September
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Hoshi
(@Hoshizoraka) reported
@zoom_us It is normal that we begun to have lots of error 5003 and that the app on Android doesn't answer ? I had to pass by the browser version of Chrome for that it work and have sound.
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CMicrocaps
(@CMicrocaps) reported
@MickySeas @zoom_us @hipages Listed the back end of last year. Nice feedback on the site/service.
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Colin Robbins
(@colinrobbins) reported
Anyone else having issues with @zoom_us from the UK? Seems the platform is down?
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Vicenta
(@Vicenta70649327) reported
@zoom_us How many days do I have to pay my bill before the service is interrupted?
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