Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • edbanus Ezequiel David Banús (@edbanus) reported

    I have a problem! I cannot connect to @zoom_us ! Is there a problem with the service in some regions? Thanhks!

  • Ken_bytheWay Ken_A.I. (@Ken_bytheWay) reported

    @lostsoulbrand @zoom_us @comcast I predict 2021 the year twitch dies. Or just the strong will remain to keep it running. And I mean more than 1k concurrent viewers. And cramming ads down our throats

  • Hypepraise NiYa Costley (@Hypepraise) reported

    I am working with teachers whose students can no longer pin in @zoom_us . it is not all the teachers but only some. Has this happened to anyone and how did you fix it?

  • AEGIS_COYOTE AEGIS COYOTE (@AEGIS_COYOTE) reported

    @lostsoulbrand @zoom_us @comcast Like dude I run almost 3TB per month in data by myself, like how is a family of 3+ supposed to go on that while this is going on. Shaking down people while a global pandemic is going on is as bad as those hoarders for TP

  • patheticworm5 worm (@patheticworm5) reported

    @zoom_us i clicked the "touch up my appearance" checkbox and my computer crashed, pls help

  • kevinkrautle Kevin Krautle (@kevinkrautle) reported

    The @zoom_us Original Audio with iPhone/iPad being around 96bit kinda makes sense if they are only pulling 1 channel down, and explains why it does not sound that good.

  • lisamalouf lisa malouf (@lisamalouf) reported

    Hi, can any @zoom_us users help please? I'm Running Zoom (v 5.0.2) on MacBook Air (OS 11.0.1) Wondering why in Prefs/ Settings/ VirtualBackground/ ChooseVirtualB/ground the (+)option to add a new b/ground from desktop images has suddenly disappeared? (tried restarting Mac) Thanks

  • drbrookedewitt Brooke DeWitt (@drbrookedewitt) reported

    @Grade3MrsGraves @zoom_us It makes me feel better to know that other people are also having trouble with zoom today. I got kicked out of an SEC meeting and was very embarrassed. It definitely increased my understanding for what S’s go through.

  • AnneBarschall AnneBarschall (@AnneBarschall) reported

    @drpicox @zoom_us Is there another update? I did do one and it did not solve the problem.

  • sallykuchar Sally Elshorafa (@sallykuchar) reported

    @zoom_us Hi! I need to cancel and get a refund for my pro account that auto-renewed yesterday, but it's impossible to do so on your website! Can you help?

  • TheBarbarienne A Rice Bear Tucked In An Omelet (@TheBarbarienne) reported

    @kellyswails @zoom_us @MicrosoftTeams Gotta pee, take an emergency phone call, save the child from falling down the stairs, clean the cat puke before it dries on the hardwood, sign for a delivery— any number of things. We're working at home.

  • BorealCoder Boreal Coder (@BorealCoder) reported

    Upgraded #Zoom from 5.4.2 to 5.4.4 on macOS Catalina and now it’s completely broken. Won’t allow me to select my webcam. @zoom_us where is the rollback option?

  • elenaki_cool Helen Muchacha Loca® (@elenaki_cool) reported

    @zoom_us it doesn’t let me enter a meeting from PC.... Message: An unknown error occurred....😒😒😒😒

  • djprivatedancey Angela (@djprivatedancey) reported

    @zoom_us Hey Zoom, your recent update “broke” computer sound sharing for me. My MacBook Air with older software version works fine; on updated iMac, sound is choppy and full of static. I teach film studies and this is totally unacceptable. Please help.

  • MaritteRensen Maritte Sørensen (@MaritteRensen) reported

    @zoom_us I'm trying to request a demo but it won't submit and just keeps adding country code to my phone number. Please help.

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