Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Ol Baldy
(@skuzemewoods) reported
@zoom_us Hey Zoom-- you guys have any support tips on being able to login just fine on the app, but bouncing back on the browser? I can't access the profile to give the code for chat support lol
-
Arthur Lewbel
(@lewbel) reported
Many Zoom accounts at Boston College are down currently (can't be logged into), and BC IT says other universities are affected as well. #Zoom @zoom_us
-
Amy London
(@alondonb) reported
@zoom_us Audio only recording downloads not working in Pro account. Downloads as Video instead. Been working well for 10+ weeks. Were settings changed/updated? Please assist thank you!
-
HellSpawn
(@4DParadox) reported
@zoom_us **** this application it gives me headache and ******* eyes hurt. I wish this crappy application was never made.hope you go down really soon.
-
Charles Allen
(@ChurchAllen) reported
Sweet Baby Jesus: Help me while being on this @zoom_us with Seniors talking loud and not on mute.
-
Ariel
(@ariel_penaINC) reported
Name one worser company than @zoom_us. They are absolute dog ****, if I fail school because of bad attendance it’s all their fault. Can never log onto their ******* crap. Always errors, always kicks me out, won’t let me sign in, etc. Please fix your ****
-
Artie
(@coffeegeekguy) reported
@zoom_us Your app cannot see my new Dell's mic. Dell diagnostics show the mic works fine -- just not with Zoom. How do I fix that?
-
Red Will
(@redwill96) reported
@zoom_us the cheap call centre staff you use in the Philippines are shockingly bad. Their command and understanding of English is appalling. TWO staff today couldn't even pronounce "renewal" - how are they supposed to help if they cant speak the language? Madness
-
Teixeira JRT
(@teixeira_jrt) reported
@JonigeJon @zoom_us It's does appear to be something between the graphics driver and Zoom so going back to a stable version does fix it. I'm happy to just not use hardware acceleration and wait for non-buggy updates. I'm running a 6-Core 12-Thread so I can go with the CPU processing. Still thanks!👍
-
Michael Wayne
(@Michael16195263) reported
@newtgingrich Their influence and control over @zoom_us is a REAL problem. This is just one example of it. Here is my idea for a stimulus package: GET BACK IN THE OFFICES! Open up American business 100 percent. This is the only way to prevent depression. Repentance from sin must happen too!
-
Omar AlNajjar
(@OmarNajjar99) reported
@zoom_us @benjimcd21 I have same problem!
-
André
(@atmcarmo) reported
@zoom_us I’m having issues when sharing screen on macOS Big Sur. It works for a while but then my screen freezes for other participants and they’re not able to see it anymore. What can I do? I’m using Zoom 5.4.7
-
Trumpster
(@ScottEpcot) reported
@marcorubio @zoom_us What are you doing about the election fraud? This is the only issue that matters right now. Get after it or YOU'LL NEVER BE ELECTED AGAIN. #StopTheSteaI2020 #DUUUVAL
-
Tarmo Remmel (🇨🇦/🇪🇪)
(@TKRspatial) reported
.@zoom_us - updating your 1054 error code to say “Please change your password online” would be much more helpful.
-
Luciana Lambert 💎
(@LucianaLamb) reported
Hi, @eventbrite. You need to fix your @zoom_us integration. It’s not working. As an event host, I always send the Zoom invitation to my attendees directly via email. But as an attendee I noticed that some organizers might not be aware attendees don’t have a Zoom link that works.