Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Iowa City, IA | 1 |
| Hayward, CA | 1 |
| Bristol, England | 1 |
| Crewe, England | 1 |
| Omemee, ON | 1 |
| Perth, WA | 1 |
| Noida, UP | 1 |
| Coventry, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Ciriani (@LauraCiriani) reported@zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience
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Kayla’s HiFi Club (@KaylaBlais2) reported@zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update
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bluejay | 🧢🌸🧧🔔✈️👨✈️ | 让中国远离香港 (@vroomjay) reported@zoom_us is zoom down? im still on the connecting page for over a minute.
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Wasim Ahmad (@wasim80) reported@zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,
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Hendy (@henzet_79) reported@zoom_us hi, i cannot login to my zoom account
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Mara Hernandez (@maraihdez) reported@zoom_us made unauthorized charges for unauthorized services to my personal credit card for up to $18,000 Mexican pesos in late January. I have been trying to contact a customer service agent for weeks and still nothing. What can I do ??? @Profeco???
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Nitin Jain (@nitinjaipur433) reported@zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry
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adiangga (@ad1angga) reported@zoom_us hi, i have so many recordings on my cloud recordings. i want to clear the space, but before that i want to download all at once, but i can't find that button. please help me
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Claire Masteller (@ccmasteller) reported@MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?
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usableknowledge (@usableknowledge) reported@zoom_us Can't seem to set up blurred background. Can see virtual background. Could not find help on this from your support page.
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sam darshan (@samdarshan97) reported@YashviSanghavi @zoom_us @Zoom Same issue
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Tiffani Ashley Bell (@tiffani) reported from Stanford, CaliforniaShe was trying to raise her hand but didn’t have the version of @zoom_us that enables you to push a button + raise your hand. I had that same problem when I started my classes. Yet, there doesn’t seem to be a way of ensuring version uniformity for everybody in a class, for ex.
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bernie westacott (@berniewestacott) reportedHello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!
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Derek (@derekmajor) reported@zoom_us Someone from your support team removed our phone number from our account without our permission. We can’t get a hold of anybody. This is a serious issue for our business and I need to talk to someone ASAP.
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brO (@hallelujah03041) reported@ZoomAfrican @zoom_us @Zoom does anyone has the newest coupon code zoom? Please help, 8 needed ASAP 🙏