Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Madrid, Comunidad de Madrid 3
Bremen, Bremen 1
Lloydminster, AB 1
Guayaquil, Provincia del Guayas 1
Mountain View, CA 1
Santa Rosa, CA 1
Laguna Hills, CA 1
Coyoacán, CDMX 1
Chambersburg, PA 1
Irving, TX 1
Anchorage, AK 1
Dublin, CA 1
Glasgow, Scotland 1
Copenhagen, Region Hovedstaden 1
Houghton, NY 1
Ilkeston, England 1
London, England 1
Crewe, England 1
Doncaster, England 1
San Francisco, CA 1
Cuautitlán Izcalli, MEX 1
Puebla, PUE 1
Taguig, National Capital Region 1
Abidjan, Abidjan 1
Wildeshausen, Lower Saxony 1
Sant Boi de Llobregat, Catalunya 1
Sheffield, England 1
Reading, England 1
Todmorden, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • meganstingray Megan Ray (@meganstingray) reported from Duluth, Georgia

    @zoom_us 45 minutes on with 20 of those minutes being the 20th person in line... I’m going to have to leave and try this at home, but I’m starting to think I’ll never get help for my issues.

  • hsternshein Heather Sternshein (@hsternshein) reported from Durham, North Carolina

    @zoom_us The people demand a button down shirt filter!👚 👕 👔

  • courtneyreyers courtney (@courtneyreyers) reported from Washington, D.C., District of Columbia

    I just noticed @zoom_us has a slow down feature!!! Will this make me a better presenter or nah

  • SaraKimbell Sara Kimbell (@SaraKimbell) reported from Manhattan, New York

    @zoom_us How can I get technical support for non-business account? And everything I’ve read on my issue hasn’t helped resolve my problem.

  • EduSempai Edward Vargas 🇩🇴🇨🇦 (@EduSempai) reported from Richmond, British Columbia

    @zoom_us You have to improve your customer service experience, I have been trying to upgrade our corporate pro account to business for two days with no success. We have been paying you for 4 years.

  • jessephil Jesse Phillips (@jessephil) reported from Kamloops, British Columbia

    I'm gonna say that the @NHL press conferences are not a great advertisement for @zoom_us . Terrible quality

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    If I have relationship troubles I either address it with Melissa on the @zoom_us meetings or I try to address it on my own on @Twitter whenever I can that’s called being a responsible 21 year old adult 🧑 is taking care of myself whenever I can and accepting help when I need it

  • mremathteacher Scott Ellingson (@mremathteacher) reported from Fresno, California

    @CorbinL45 During the @zoom_us academy, they said cameras on should NOT be a requirement in synchronous class instruction. So many privacy issues. For 1:1 meeting, I'm leaning towards camera on, if possible.

  • baabio Abhishek Agnihotri (@baabio) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us Help me with the ticket. I am struggling since a week

  • annbasel Annette Udall (@annbasel) reported from Cowra, State of New South Wales

    @zoom_us waiting for help from mid May! an issue with @Google was solved in less than 1 hour with conference call from New York. Thank you @Google

  • AAG_HAIR 𝘼𝙡𝙡 𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝙣 𝙂𝙞𝙧𝙡 𝙃𝙖𝙞𝙧 (@AAG_HAIR) reported from Atlanta, Georgia

    @GwinnettSchools My child has developed an extreme case of anxiety due to this @zoom_us session not working properly. Please have the teacher to communicate to the students that there is no punishment for not being able to access a class due to technical issues.

  • MelooChingo_ Melo (@MelooChingo_) reported from South Gate, California

    Anyone else having weird issues with @zoom_us today ?

  • vallarta_advent Vallarta Adventures (@vallarta_advent) reported from Puerto Vallarta, Estado de Jalisco

    @zoom_us @tomandshell Perhaps you can add another feature, pay back what you've promised months ago, very dissapointing service from your company

  • Lukasiewicz5 Mrs. Lukasiewicz (@Lukasiewicz5) reported from Berwyn, Illinois

    @MissGonzales_ @zoom_us He talks about the “yes,no, slow down features” I was telling you about. I can’t wait to try those!

  • fbenton25 Fricky C (@fbenton25) reported from Indianapolis, Indiana

    @AP Just do it via @zoom_us and make certain only one mic is on at a time. Solves all problems

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