Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 4 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Hastings, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Ms. Smith English
(@MsSmithNauset) reported
@Nicolemens @RachelJachino @zoom_us Google Meets emails attendance at the end of every class. Not having to open yet another thing, find the right button, etc. would be a huge help to teachers. Make it easier please!!! Thank you.
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Duncan Williamson
(@todlad52) reported
@zoom_us is this a bug? when using power query on a google meet call, the power query editor would not show to the audience while the excel worksheets would. this was using your paid for service
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csk362000
(@csk362000) reported
@marcorubio @zoom_us You guys down played the virus, lied to the American people and cost lives and now we're finding out documents have been hid on virus reports and attacked and purposely infecting Americans and here your coward *** sits getting a shot. In jail is where you should be.
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Tarmo Remmel (🇨🇦/🇪🇪)
(@TKRspatial) reported
.@zoom_us - updating your 1054 error code to say “Please change your password online” would be much more helpful.
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Omar AlNajjar
(@OmarNajjar99) reported
@zoom_us @benjimcd21 I have same problem!
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Boston College ITS
(@BostonCollegeIT) reported
Zoom outage continues for Boston College users. Hoping for a resolution soon @zoom_us
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Artie
(@coffeegeekguy) reported
@zoom_us Yup. I tried each of them but none work. No problem with speakers but none of the mics work. I tried the built-in mic, an external webcam with mic, a Steinhauser headset and a generic USB headset. None worked. Can't figure out what's blocking the mic. Dell laptop is new.
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Mike Wong
(@realmikewong) reported
Updated to @zoom_us 5.4.7 today on my M1 MBP. The zoom app can't see either #sony or #canon cameras as web cam via USB. Anyone know of a fix?
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ArneKuilman
(@ArneKuilman) reported
from
Zuid, Provincie Noord-Holland
Just had a terrible @zoom_us experience - it starts with the terrible email invite - you must be ludicrously insane if you believe this company is worth half a billion!
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Luciana Lambert 💎
(@LucianaLamb) reported
Hi, @eventbrite. You need to fix your @zoom_us integration. It’s not working. As an event host, I always send the Zoom invitation to my attendees directly via email. But as an attendee I noticed that some organizers might not be aware attendees don’t have a Zoom link that works.
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Michael Mechanic
(@MichaelMechanic) reported
My @zoom_us screen name keeps reverting to @JeffBezos. I'm not kidding! And I'm having trouble fixing it. Sure, it's kind of funny, given the subject of my book, but I'd rather it be @mackenziescott, and Michael Mechanic would certainly do.
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Michael Wayne
(@Michael16195263) reported
@newtgingrich Their influence and control over @zoom_us is a REAL problem. This is just one example of it. Here is my idea for a stimulus package: GET BACK IN THE OFFICES! Open up American business 100 percent. This is the only way to prevent depression. Repentance from sin must happen too!
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Charles Allen
(@ChurchAllen) reported
Sweet Baby Jesus: Help me while being on this @zoom_us with Seniors talking loud and not on mute.
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Arthur Lewbel
(@lewbel) reported
Many Zoom accounts at Boston College are down currently (can't be logged into), and BC IT says other universities are affected as well. #Zoom @zoom_us
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Amba
(@Ambasutherland) reported
@zoom_us anyone else can’t get zoom support to help them? I can’t believe my first tweet has to be to ask for something I pay for! @ericyuan Help! I know this year is hard but CS is failing.