Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Whorfery
(@Whorfery) reported
@zoom_us Yes. Train your customer service reps to not hang up on people.
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Moshe_Blackberg
(@BlackbergMoshe) reported
how do i get some help with #zoom (@zoom_us)? when I join a meeting using my #windows device, my #wifi goes from a ping of blow 3ms to over 100ms, and my download speed goes from over 20mbps, to blow 2mbps. anyone know why?
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Paula Doyle
(@PaulaDo06619127) reported
@Krislkup @marcorubio @zoom_us More like snakes, lizards, rats, vermin, ( I’m sorry to insult the vermin) .....cockroaches (aren’t they BIGGER IN FLORIDA?)..just can’t help myself....just like REESE’s pieces, NOT SORRY!
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Red Will
(@redwill96) reported
@zoom_us the cheap call centre staff you use in the Philippines are shockingly bad. Their command and understanding of English is appalling. TWO staff today couldn't even pronounce "renewal" - how are they supposed to help if they cant speak the language? Madness
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President-Elect Tyrone Harris
(@TyroneH00055289) reported
@marcorubio @zoom_us Marco please don’t let the people that burned down our businesses and homes also steal this election. It’s not a coincidence that all this happened in swing state/cities controlled by Dems.
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Chris "the fascists are back, Ted" McCray
(@cjjmccray) reported
@zoom_us Hi, most recent update on Windows 10 64-bit (the app is 32-bit though) has introduced a memory leak. Two calls, same problem - about 55 minutes in, it starts consuming memory and hitting the disk until it locks and I have to kill it.
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Tarmo Remmel (🇨🇦/🇪🇪)
(@TKRspatial) reported
Anybody else getting a @zoom_us error code 1054?
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Little Red School House
(@LRedSchoolHouse) reported
@zoom_us why does ZOOM not record anything when someone mutes themselves? This is a horrible feature & has caused us so much syncing plus editing issues.
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Turk Akbay
(@Turkism) reported
@zoom_us Your Customer Service is non-existent. Your Bot also is stalling and hangs after goving my 6 digits. Will you put some of your new success/cash to hire people to help your customers??????
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Ariel
(@ariel_penaINC) reported
Name one worser company than @zoom_us. They are absolute dog ****, if I fail school because of bad attendance it’s all their fault. Can never log onto their ******* crap. Always errors, always kicks me out, won’t let me sign in, etc. Please fix your ****
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Azos Rashid
(@AzosRashid) reported
@ericsyuan or anyone from the @zoom_us team. Can you please get someone to contact me. It’s coming up to a week and my issue still isn’t resolved. It’s impossible to get to speak to someone who can help and all the emails are from bots.
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HellSpawn
(@4DParadox) reported
@zoom_us **** this application it gives me headache and ******* eyes hurt. I wish this crappy application was never made.hope you go down really soon.
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pedantic uncertaintist duck
(@mathtick) reported
Does Zoom or any other service have a chat roulette feature on a timer? So day you want to iterate through the n choose k groups in your team through a party and you want to flip every two minutes? Feels this is how zoom parties should work @zoom_us @google
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Travis Edrington
(@traisjames) reported
MERRY CHRISTMAS! Our @zoom_us family get togeather is cancelled due to @MediacomCable outage. @MediacomSupport says we should be able to get a technician out a week from tomorrow.
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Tarmo Remmel (🇨🇦/🇪🇪)
(@TKRspatial) reported
.@zoom_us - updating your 1054 error code to say “Please change your password online” would be much more helpful.
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