Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Aarav Vats
(@GauravV37790950) reported
@zoom_us You should make some solutions for your system in mute and unmute,The people think their mic is closed and they say anything If I am speaking the outside, it sounds even after shutting down my mic, so it is very messy Please fixit @zoom_us #zoom #shwetayourmicison
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αηgєℓα αℓι
(@angylala_) reported
Tbh @zoom_us is complete trash. Needed help on an audio issue but they literally provide NO customer service for people who have the “basic” (free) membership? How is there no online support for an app that’s literally providing virtual tools??
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#DaddyPirate
(@rusheurope) reported
@zoom_us This platform is utter ****. The customer service is even worse. Total waste of ****** time!
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cee bear
(@CaramelBear81) reported
@zoom_us Hi, do you have a consumer service number in the U.K.?
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Dan 🧑🏻💻
(@GigabiteDan) reported
Anyone ever notice that you cannot completely turn the volume down when you are in a @zoom_us call? It goes down to ~10% on my iPad Pro, but no further. Can still hear it clearly. They seem to have overridden iOS’s volume control— but how 🧐, and why?
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Robert Main
(@robertmain_) reported
@acar321 @PhilippeLoctaux @zoom_us Hangouts or Skype don't seem to have this issue. Just zoom.
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unequivocallyMe
(@NoscoMihi) reported
@zoom_us hi. I’ve tried several times to reach customer service via email since phone support is only available for business accounts. Is there anyone I can be helped?
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Chris
(@atribeclldchris) reported
Is anybody using Zoom right now and having issues? @zoom_us
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Roman Meerson
(@Homich1991) reported
Idea of turning on cameras on team meetings breaks on the bad internet connection problem of some guys…. Won’t it be killer feature to have button “Disable all income video stream” what do you think? @zoom_us @MicrosoftTeams
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Keara
(@thismomstired) reported
@zoom_us Your most recent update has rendered many youth chiro me books absolutely useless for e-learning that is 100% taught in zoom. Contacted support and was told my only option is purchase another computer for our kid. We’ve gone 6 months with no issues.
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Jeff Roy 🎬🍿☕️💻🐕🌴🖖
(@pulpjedi) reported
@Adamski @emerywells @zoom_us What Adam said. I run 6-8 hour board meetings over Zoom with showing presentations and videos along the way. That’s not to say I like Zoom... I hate it. But I haven’t had any issues.
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Steve Mahoney
(@_steve2_) reported
So here's the thing that is the major privacy - hipaa - legal issues with @zoom_us You don't know who else is in the room with a person What is being recorded Judges threaten that this is illegal but it is virtually unprovable tested stuff already Imagine if....
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Lara Laurence Taylor
(@LaraLaurence) reported
@strike_a_light @zoom_us How big do you need guys? I should be able to help. X
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A Christmas Adult Beverage
(@TheWheelMe) reported
@zoom_us Neither the help documentation nor the interface makes clear whether this setting is applying the noise reduction on my microphone or on all of the signals coming to my speakers. The distinction matters: I am unsurprisingly less bothered by my own potato chips that other people's
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Giuseppe Munno
(@Talk2Giuseppe) reported
@zoom_us - Until you're willing to fix bugs, please make older versions available for download so us working folk can roll back to a working version of your software. ie: Linux Version.
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