Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Meryl Evans is speaking @A11yChi on Jan 28
(@merylkevans) reported
@reg_inee Wow. I'm shocked @zoom_us gets great marks for #accessibility when they're failing with the Deaf and HoH who need captions. (It's not a free service. Not just anyone can type caption as Zoom thinks with its "assign someone to type the captions" feature. Right, @sharieberts?
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Dim_le_Sid
(@dim_le_sid) reported
@zoom_us @JharnaPariani Hello, I have the exact same problem. I can join meetings but when I am the host, I am getting stuck with "connection" and that error. I checked my antivirus and firewall, rules and permissions are ok, disabled them, nothing happened, reinstalled zoom, same. Any ideas please?
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uberfuzzy
(@uberfuzzy) reported
@zoom_us you know what would be great? If there was an audible ding/alert/cue that a meeting password prompt appeared on the other monitor, so I cant stop clicking the same link wondering why its not working
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justonenumber7
(@justonenumber7) reported
@zoom_us fix your **** nobody wants to deal with a group of retards who get in and spam **** ******* in the chat and earrape while a funeral session call is going on
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Randi Busse
(@RandiBusse) reported
@zoom_us Need help getting me to show up full screen rather than vertical and only in the middle 1/3 of my box on iPad. Thanks
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Dr. Tara Goddard 🚸
(@DrTaraGoddard) reported
@AndrewRumbach @paulonabike @zoom_us How has no one written a simple algorithm to allow your gaze to be corrected depending on distance of camera from gaze? I'm not saying that well, but seems like a simple fix, even if it isn't true eye contact.
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Matt Plen
(@MattPlen) reported
I have a @zoom_us problem. It keeps taking absolutely ages to connect. Then sometimes it tells me there's an unknown error and connects me via my browser. No advice in the FAQs. My wifi and broadband are absolutely fine. Any ideas? All advice welcome!
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Laura Dubnicka
(@LDubnium) reported
3.@zoom_us polls- Helpful for general feedback on pacing/perceived understanding. Useful to see if Ss need more time. Could also be used for "thumbs up/middle/down" or a blank question with general answers (yes/no, a/b/c) to use for many ?s 2/4 #chemchat #edchat #remotelearning
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Jeff Lockhart
(@jw_lockhart) reported
Me: "Dear Zoom, one of your download links is messed up. Here's which one and what specifically is happening." @zoom_us: "Thanks for choosing zoom! You can download zoom at [the link you said was broken, which is still broken]."
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Lindseymgreen
(@Lindseymgreen) reported
@zoom_us hi zoom! Have been trying to close an account that our team is locked out of for months. We’ve not been able to get any support and need to get this resolved. Emails and requests for support have been denied and there is nothing online to help us navigate. Pls advise
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Jorge
(@yorgeUM) reported
from
Miami Beach, Florida
Apparently zoom and ATT are down? @ATT @zoom_us what is going on?
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The Autumn Star
(@theautumnstar) reported
Is there any way to minimize slides & maximize speaker's video in @zoom_us webinars? #webinars #help
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St Veronica Epiphany 4 Christ ✝🍞🍷🇺🇸 🇻🇦
(@OfficiantR) reported
@zoom_us Be using you again tmw. Please don't have the same issue google gave us last Friday. Presenting via tab
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luv2teech1
(@luv2teech1) reported
from
Vaughan, Ontario
@TDSB_IT Now it's also happening with @zoom_us and it's not an issue in other boards as my daughter is on a #Googlemeet in @YRDSB and no issues whatsoever
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Megan O'Quinn
(@meganoq) reported
Finally broke down and pinned @zoom_us to my task bar. #2021
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