Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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MrGBees
(@MrGBees) reported
Every time I am using @zoom_us it freezes my computer after an hour ...have to do hard reset, looking online it’s a problem. Plus I am not even in a meeting when it happens, just on the admin console (paid account)..really frustrating.
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Katie Bagwell
(@Katie_Bagwell) reported
@zoom_us Hi Team! I'm having integration issues with Pardot, data doesn't seem to be pulling through to Pardot even though lists are set up correctly on both systems? Is anyone able to help?
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Jon Reed
(@jonerp) reported
@krmarko @zoom_us to me it all comes down to this: are you a (video) service or a trusted collaboration platform? If you can become the latter you could have a big moat. If you're the former then the likes of Teams (with platform behind it) and Meet (heading that way) are formidable....
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Amanda Annandale
(@MsMandachelle) reported
Hey @zoom_us is it expected behavior that if you have a registration on your zoom meeting, people cannot join on a browser? They get an error that it requires registration it join (and an endless cycle of registering / error). Only can join once registration is turned off.
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Shashwat Awasthi
(@Shashwa31957327) reported
@zoom_us @ViCustomerCare Why is Zoom Desktop Client not working in VI? I'm unable to join any meetings. I'm connected to VI via mobile hotspot.
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Killed by Google 🔪
(@killedbygoogle) reported
Man Zoom's client was completely ******* up my interview. It kept queuing error/alert messages about my mic and speaker, cutting audio/mic, and then flashing them up on my screen all at once. Then resolving itself. The hell, @zoom_us.
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Missing safa
(@PRNCgr8) reported
@zoom_us @Frost_Sullivan In pak i got error when i try to connect a meeting zoom stops automatically ?
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Another Person.
(@anotheroneuk) reported
@zoom_us @teixeira_jrt I see the latest NVidia Drivers (461.33) include a fix which might help this: "[NVENC] Colors of webcam video image on receiving end of Zoom may appear incorrect [3205912]"
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Erica Peterson
(@ericalikestech) reported
@hotgirlintech @zoom_us We recently produced a virtual funeral service using Zoom. Is there something you need help with?
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Super Bowl. SUPER BROWNS. YEAH!!
(@SportsMattCLE) reported
@nickhuffbarili @zoom_us I had the same issue with regard to qualIty and it basically boxed me out of being able to full screen either person during the interview. I was pleasantly surprised that folks didn’t really care because they were there for the content and not necessarily for the video quality.
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Lauren Tarbet
(@LaurenTarbet) reported
@zoom_us as someone who still does teletherapy due to the pandemic, it would be very useful to have the ability to keep another person's video on. I have kids who keep turning off their video and I cannot find a way disable this feature. Please help a therapist who is struggling.
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Miss Mish
(@itsMishaAnita) reported
@zoom_us I can’t login to my account and can’t speak to support because you need info that is in my account, HELP PLEASE
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Raphael Reitzig
(@OmegaPolice) reported
@zoom_us Restarts won't help. Virtual backgrounds just don't work on Linux. At least not without a greenscreen, and based on experiments with black as replaced color I have my doubts about that as well.
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Jawwad Farid
(@rebootdude) reported
Student office hours with wedding music on full blown speakers with a terrible sound mixer are now on. Teachers on @zoom_us will inherit the earth.
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Wix
(@Wix) reported
@westcountryjobs People talk about themselves over a @zoom_us call and get hired. You help them get the interview?