Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1
Tampa, FL 1
Negrar, Veneto 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • colleenbusby Colleen Busby (@colleenbusby) reported from Los Angeles, California

    Not enough people are talking about how terrible the @zoom_us update is. PUT THE RAISE HAND FUNCTION BACK TO THE WAY IT WAS

  • tigerflyboy78 Keith Redding (@tigerflyboy78) reported

    @zoom_us can someone please contact me, I need help with my account I left you a DM PLEASE!!

  • JudgeClayJ Clay Jenkins (@JudgeClayJ) reported

    @bkharmony I had a @zoom_us with @WhiteHouse tonight asking for their help. They will help push a bill in Congress to give relief to consumers with their energy bills in situations like this.

  • RebelDebutante Anna Fields (@RebelDebutante) reported

    @zoom_us And yet I had to restart my Zoom meeting three times today due to persistent sound issues. Weird!

  • sebastiankeil Sebastian Keil (@sebastiankeil) reported

    @zoom_us where would I find info on audio quality? I realize that depending in the bandwidth it might go down but what is the spec? best rate? thx

  • sheepyshu Corinne 🐀❤️🐅 (@sheepyshu) reported

    @alexa99 @zoom_us What happened here Alexa blink twice if you need help

  • ChAnkur ruk nA ‏‎‎انکُر (@ChAnkur) reported

    @ImpsMom @zoom_us The tech guy may not have access to 'login attempts' log. But some dashboard should have that matrix tracked. As OP said, they never would've imagined THIS use case.

  • JohnDCrane John D Crane (@JohnDCrane) reported

    Hey @zoom_us - Your app is saying my account doesn't exist, but I used it this morning. Your web bot and telephony support options require users to enter an ID from their profile page...which you can't do if you can't login! Any suggestions?!

  • SeanKorbitz Sean Korbitz (@SeanKorbitz) reported

    @zoom_us do I need to give you 30 days notice like my landlord? Why are you insta-charging me for a month of service as I cancel my membership? If I need another month I’d cancel then.

  • Ms_Worf That's Ms. Worf to you (@Ms_Worf) reported

    @zoom_us Just did it again. In my class meeting for my training, using Zoom. My system shut down on me. In the middle of a presentation.

  • N_y_ee pearl mae. (@N_y_ee) reported

    I have been talking to this guy in @zoom_us tech support ALL day about my account not recording/saving meetings. He has told me 4 times thqt he can’t find the recording to analyze the issue and I KEEP telling him he can’t find it bc it’s NOT recording 😭😭 omfg

  • AndersFillman Anders Fillman (@AndersFillman) reported

    @zoom_us I sent you a DM with more information, but I'm unable to recover my account after losing the device I setup 2FA on. When using a recovery code, it says error attempts too frequent.

  • tigerflyboy78 Keith Redding (@tigerflyboy78) reported

    @zoom_us I understand you are trying to be secure about my account, and I appreciate that, if someone could call me it would probably be a lot easier to fix this

  • MsJasmineRose Jazzy Rosè (@MsJasmineRose) reported

    @zoom_us my recording didn’t record! I need help please!

  • queenie64339913 Researcher (@queenie64339913) reported

    @zoom_us are you having outage problems via Internet please?

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