Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Madrid, Comunidad de Madrid 3
Faribault, MN 1
Bremen, Bremen 1
Lloydminster, AB 1
Guayaquil, Provincia del Guayas 1
Mountain View, CA 1
Santa Rosa, CA 1
Laguna Hills, CA 1
Coyoacán, CDMX 1
Chambersburg, PA 1
Irving, TX 1
Anchorage, AK 1
Dublin, CA 1
Glasgow, Scotland 1
Copenhagen, Region Hovedstaden 1
Houghton, NY 1
Ilkeston, England 1
London, England 1
Crewe, England 1
Doncaster, England 1
San Francisco, CA 1
Cuautitlán Izcalli, MEX 1
Puebla, PUE 1
Taguig, National Capital Region 1
Abidjan, Abidjan 1
Wildeshausen, Lower Saxony 1
Sant Boi de Llobregat, Catalunya 1
Sheffield, England 1
Reading, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • pinkdynamites saved (@pinkdynamites) reported

    @zoom_us i need help please. i have zoom installed on my PC and every time i close the app it logs me out of my google account. so i have to log in every time

  • ChrisLarder Chris Larder (@ChrisLarder) reported

    @MicrosoftTeams it's so painful to work on this platform. Even with powerful wifi, it's incredibly slow, full of bugs and errors! Yet no matter how many attend meetings on @zoom_us it's slick and rarely fails ...

  • javelinsam Javelin Sam (@javelinsam) reported

    @zoom_us for me has been just an awful experience. Always slow to log in if it let's me, often kicking me out, links to meetings not working, pass codes not working, zoom client not launching. Just a stress I can do without.

  • TimStockil Tim Stockil (@TimStockil) reported

    @bobby_bridge @zoom_us We use Zoom all the time - my wife is giving a lesson as I write - and generally it works really well. Problems seem to arise when one end of the conversation suffers from poor internet connection. Perhaps this was it. Not much you can do if it was.

  • OrYusif Yusif Katulie (@OrYusif) reported from Accra, Greater Accra Region

    How do you login the @zoom_us app with a Google Linked account? Works on the web but now I'm asked for a password I didn't provide during sign up because I clicked on google. Please @zoom_us help.

  • jburshaw Joshua Burshaw (@jburshaw) reported

    @Sasky @zoom_us So time to burn the house down?

  • Kaa1i Kalesh (@Kaa1i) reported

    @zoom_us what's the fix when the last meeting host forgot to leave the meeting? This is frustrating as the next meeting host can't join, as the previous host session didn't allow

  • WrittenbyaPanda Omar Quimbaya 齐漠 🇵🇷 🇨🇴 🇨🇳 (@WrittenbyaPanda) reported

    @jdstraughan That's terrible. I am sorry that happened, Jason. That's quite frustrating. What's up, @zoom_us? Why you stopping my boy, Jason, from getting interviewed?!

  • WisecarverPR Kelly Wisecarver (@WisecarverPR) reported

    Help @zoom_us! I need a PERSON to answer a question related to #fraudulent invitations appearing. No answers/direct contacts on your site. DM me with a direct email or phone. Thanks.

  • elmahar Elma Harmans (@elmahar) reported

    @zoom_us That is part of the problem!! Please inform how we can have live contact!

  • ujjjjwall Ujjwal Sharma (@ujjjjwall) reported

    @zoom_us Is the raise hand option disabled?? Not able to raise hand ...pls fix the problem with the new update

  • bltmacomb Dr. Barbara Taylor (@bltmacomb) reported

    I was running a large @zoom_us meeting w/ many breakout rooms. After a couple of hours, I couldn't move people to rooms. In Dec, I closed & reopend breakout rooms to fix the issue. Today it failed. I lost all access to rooms. I had to close the meeting & restart. Thoughts? v5.4.9

  • KATYAND KATY ANDREWS ✨🌙 (@KATYAND) reported

    @maggiefok @zoom_us It’s the notification sound attached to the ‘reminder’ that bores through my skull when I’m wearing headphones. I legit can’t find a solve other than turn down the system level - which always seems to find its way back to 100000000%

  • tvjames tvjames+ 😷🇺🇲 (@tvjames) reported

    @zoom_us need an indicator when another presenter is having connectivity issues. That would eliminate the "is everyone else hearing Jim just fine?" and allow a moderator to jump in quicker and keep things rolling. Maybe a small yellow dot on their profile picture.

  • codycraven Cody Craven (@codycraven) reported

    @JCL324 @andrewmriley @zoom_us My solution to Zoom's bad behavior has been to only use the web client - which requires pretending like I am having trouble downloading the client when joining a meeting

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