Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • suziestanier1 Suzie Stanier (@suziestanier1) reported

    @zoom_us My issue is that my camera is now producing what can only be described as a horrific image. I have tested it with other software and it is fine.

  • BlogOfTheirOwn A Blog of Their Own (@BlogOfTheirOwn) reported

    @nsbertoni @zoom_us Yes---it's wreaking havoc on our new semester. This is a major problem.

  • ab_decker42 Allyssa D. (@ab_decker42) reported from Carlisle, Pennsylvania

    @curly_scientist @zoom_us I’ve been having this issue too!

  • _kerenhappuch BethanyKeren-Happuch (@_kerenhappuch) reported

    imma need @zoom_us to come through clutch with an outage preferably on a Tuesday or Wed because these schools must be suffering amnesia and forgetting what a snow day is.

  • anirudhpillai17 Pillai Anirudh Anil (@anirudhpillai17) reported

    @zoom_us "chat not responding"--- Please solve this error ...

  • Patrick07849555 Dr. Henry Jones Jr. (@Patrick07849555) reported

    @madebygoogle @Google @zoom_us Dear Google: You had record profits of 50 Billion dollars Can you please Promote my Youtube so I can have A real Stimulus The GOP does not want the poor to have money So Can you help me??!! PLEASE

  • nsbertoni Nicola Bertoni Dedmon (@nsbertoni) reported

    @zoom_us please, music teachers everywhere are begging you, fix the glitch in the new update where some students cannot hear shared computer sound. Some of these ppl DID already update and still can’t hear the audio. Help please 🙏🏼🙏🏼🙏🏼

  • benscottlondon Ben Scott (@benscottlondon) reported

    @zoom_us hey guys - I’ve tried every troubleshooting trick in the book, tried every setting and tested it all - but alas myself (and everyone musical colleague of mine) STILL can’t send audio in stereo. Is there an update being released that’ll fix the issue here?

  • nirmalavirgo Nirmala (@nirmalavirgo) reported from Hadapsar, State of Mahārāshtra

    @zoom_us Hi customer care team , we are not able to purchase your Pro plan. It's not going beyond "Create an account" page. Plz help

  • EeveE63 EVE~Evelyn Wackett (@EeveE63) reported

    @zoom_us is there an outage or something? I cannot log into Zoom on my phone or my computer and I have a meeting starting in 15 minutes

  • PierreGentine Pierre Gentine (@PierreGentine) reported

    @afadames @zoom_us I have had the issue several times in two weeks. Seems to be with PowerPoint but not PDFs

  • MilesOfSynoptek Miles Feinberg (@MilesOfSynoptek) reported

    I was asked to represent @MicrosoftTeams in a live presentation against a @zoom_us rep. (I personally think it should be a rap battle). Any @Microsoft or other #technology staff want to help me out?

  • PhysEdApps Matthew Bassett (@PhysEdApps) reported

    My Ss teacher can only see @zoom_us names when his cursor is on the screen. My names stay on the screen at all times. Does anyone know where the setting is to change/fix this? #physed #pegeeks

  • mihir_ketkar Mihir Ketkar (@mihir_ketkar) reported

    @zoom_us we have a study circle account which I want to upgrade but the page is stuck at payment stage and not going to review order. Help would be much appreciated in this matter.

  • GingerReject valerie frizzle, liberal freak (@GingerReject) reported

    Hey @zoom_us I know people may have suggested it, but can you investigate an option that makes cameras only viewable by the host? Would help my students so much...

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