Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • des658 Des🤍 (@des658) reported

    i really think breakout rooms should be abolished. like i am not even being slightly funny. @zoom_us please consider removing the breakout room feature, i think i speak for everyone when i say it is truly terrible

  • niravbparekh Nirav Parekh (@niravbparekh) reported

    Hey @zoom_us, desperately need a button for "turn off incoming video". Struggling with bandwidth issues a lot of times.

  • chrisdsmith2007 Chris (@chrisdsmith2007) reported

    @zoom_us Having an issue in meeting. The raise hand feature is only working for hosts/cohosts. The button is visible but you can't interact with it for anyone else. Keyboard shortcut doesn't work.

  • catherinem23 Catherine Mangan 💝 (@catherinem23) reported

    @zoom_us screen sharing audio is always a problem with my iPad Pro but never on my other devices... can you tell me why? I have checked settings etc

  • AlmostDrKEG Kevin E. Gembel (@AlmostDrKEG) reported

    @michiganct @zoom_us But Zoom isn’t requiring their service, your school is. If they haven’t paid for the service, they need to provide the person to type in the closed captioning. Zoom is a tool, the group that is requiring the use of Zoom needs to ensure that everything is accessible.

  • mindmodel mindmodel (@mindmodel) reported

    @zoom_us Please make a Zoom app for AppleTV so I can join workout classes on the big TV! :) I know I can AirPlay, but it has glitches, runs down phone batteries. I don't need to send audio or video, just watch. Version 2 can allow a login from phone for sending audio and video.

  • Matta_ism Harpreet Matta 🇮🇳🇦🇺 (@Matta_ism) reported

    @quantumtemporis Just @zoom_us it with 1.50 min to spare that you use to fix your hairs!! Did that rhyme?

  • Kate_Baker Kate Baker (@Kate_Baker) reported

    @zoom_us Just wanted to check if you are answering sales/support questions. Have tried to remove our 1800 numbers from our work account for months now, with no response. Please help.

  • walvenardo ✨𝐖𝐚𝐥𝐯𝐞𝐧𝐚𝐫𝐝𝐨🌹🌻 (@walvenardo) reported

    What happen to @zoom_us? Yesterday some of webinars have a problem using @zoom_us. Because of the signal, because of the data center that have a problem, or others?

  • DaveSteckler Dave Steckler (@DaveSteckler) reported

    @bricin @zoom_us It's fine as long as the O365 shop sends you a complete URL for the meeting. One fail is Teams doesn't shorten urls , so they tend to break when copied and pasted around email and calendars. Fail#2 is if external login has any issues, Teams UX simply pukes with no paths forward.

  • TheKpopProf CedarBough Saeji (@TheKpopProf) reported

    Hey @zoom_us what's up with the weirdness of breakout rooms? Today, first breakout, no problem. Second breakout... about 15% of the rooms (not new rooms, the same rooms) would not allow students in *at all* even if I moved them there again.

  • heyemoboys kevin’s bestie (@heyemoboys) reported

    im having problems @ home let me in the tbz event 😢😢😢 @Airbnb @zoom_us

  • WindsorClass AV Technician (@WindsorClass) reported

    @CrownWolfX @zoom_us We are having the exact same issue. One particular breakout room in our session that we are unable to send anyone to. Everyone gets an error 103008. It kicks us out. I just submitted to Zoom Support.

  • movito Fredrik Matheson (@movito) reported

    @asitwouldseem @zoom_us Are you able to see the whole list? I certainly can’t. Works fine in other video apps … BTW, the @Blackmagic_News UltraStudio series suffers from terrible IxD: unless a connected app is using the video, the little screen is typically blank. I returned a unit, thinking it DOA.

  • mrs_michelin Ashley Michelin (she/her/hers) (@mrs_michelin) reported

    @nengelbrecht @zoom_us Also having that issue.

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