Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Guayaquil, Provincia del Guayas | 1 |
| Mountain View, CA | 1 |
| Santa Rosa, CA | 1 |
| Laguna Hills, CA | 1 |
| Coyoacán, CDMX | 1 |
| Chambersburg, PA | 1 |
| Irving, TX | 1 |
| Anchorage, AK | 1 |
| Dublin, CA | 1 |
| Glasgow, Scotland | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
| Reading, England | 1 |
| Todmorden, England | 1 |
| The Curragh, Leinster | 1 |
| Paris, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Keilholz
(@JDKeilholz) reported
@AngelaAn10TV @zoom_us First world problems. I am sure my thing is user error. @RossCarusoTV is helping me ...
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Super Bowl. SUPER BROWNS. YEAH!!
(@SportsMattCLE) reported
@nickhuffbarili @zoom_us I had the same issue with regard to qualIty and it basically boxed me out of being able to full screen either person during the interview. I was pleasantly surprised that folks didn’t really care because they were there for the content and not necessarily for the video quality.
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juliedancer
(@happyplum41) reported
@zoom_us How can our business get help with our son phone? We emailed a request through zoom support on JANUARY 11th and have had no response.
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David Carnes
(@davidpcarnes3) reported
@JadeVBForce @zoom_us Thankfully nearly everyone who registered and tried to attend got in to the Dashboard Dōjō just fine. Unsure of how to help people who have issues joining in the moments leading up to a Zoom webinar.
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Joel Paulraj
(@JoelPaulraj) reported
@zoom_us Call Me not working this morning!
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Hilary Campbell
(@HilaryJCampbell) reported
The @zoom_us issue plaguing lots of us recently seems to be to do with encrypted sound and the latest update. By unplugging my USB mic (#BlueYeti) and then logging off/on again, all could then hear my shared sound, and shields went green again. But how can I use my mic as before?
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barbara a sponsler
(@Bsponsler89) reported
@zoom_us Zoom is owned by China. We should be using another livestream service.
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Javeed Sukhera MD PhD
(@javeedsukhera) reported
HELP: Despite working fine in the past, when I try to use screen share my @zoom_us on my mac, the content is a black screen. I've tried to find help online but can't so I'm turning to the twitterverse for help.
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dustinteays
(@dustinteays) reported
Honestly, I still have mixed feelings about covering meetings through @zoom_us whether that be city council meetings or school board meetings. On one end it’s nice because you can do it on your couch but on the other if you don’t catch something you might be in trouble.
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Ashley Beauchamp
(@ashbeauchamp) reported
@HilaryJCampbell @zoom_us I was having this problem last night - but wasn’t using any USB mic, just my MacBook internal microphone. So frustrating!
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Taro UGEN
(@TaroUgen) reported
@zoom_us quick UX fix request! I always end up mixing up buttons when I want to leave my zoom convo but let others keep continuing. I always end up the convo for everyone. Could we do something with different colors or font weights on buttons to avoid that? #amItheonlyone?
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Jonathan Reiber
(@jonathanreiber) reported
@zoom_us help a happy but addled parent out? Maybe you’ve just accidentally poured champagne on your servers which tbh would be ok.
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Missing safa
(@PRNCgr8) reported
@zoom_us @Frost_Sullivan In pak i got error when i try to connect a meeting zoom stops automatically ?
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Veronica Rose Author of BEING
(@veronrose4) reported
Is @zoom_us down today?
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Paul Ryan
(@pallryan) reported
@zoom_us The incident about desktop sign-ins is more widespread than EU only as it's also effecting us, a paid US customer. Just an FYI. Also tried reporting to support and the agent closed the chat without acknowledging the issue so came here.
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