Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • JimmyHoffaREAL Jimmy Hoffa Official (@JimmyHoffaREAL) reported

    Don’t worry Unionists, @PeoplesUnionJH are receiving your concerns regarding the assemblies. Many pupils missed out on them today due to space in the servers. @PeoplesUnionJH demands a move to @zoom_us where this would not be an issue.

  • Bart_Litwin Bartek Litwin (@Bart_Litwin) reported from Toronto, Ontario

    @zoom_us tdsb in Toronto is having technical difficulties all morning...my son's sk french immersion class zoom call is in and out...sound and video is in and out...please fix

  • pallryan Paul Ryan (@pallryan) reported

    @zoom_us The incident about desktop sign-ins is more widespread than EU only as it's also effecting us, a paid US customer. Just an FYI. Also tried reporting to support and the agent closed the chat without acknowledging the issue so came here.

  • HilaryJCampbell Hilary Campbell (@HilaryJCampbell) reported

    The @zoom_us issue plaguing lots of us recently seems to be to do with encrypted sound and the latest update. By unplugging my USB mic (#BlueYeti) and then logging off/on again, all could then hear my shared sound, and shields went green again. But how can I use my mic as before?

  • MarcSettle Marc Blank-Settle (@MarcSettle) reported

    @Stephen_Neal @zoom_us Indeed. Apart from the SE 2020 which just confuses things, anything from the iPhone X and newer has Face ID hence "pull down from top right".

  • UMassWalker Dr Rachel Walker, Non-Binary Dragon of Awesomeness (@UMassWalker) reported

    @torreytrust @zoom_us [Screams in nurse & privacy laws] Um...yes, yes that seems to be an issue [Resumes screaming]

  • J5752x Jay(rusalem) (@J5752x) reported

    I'm trying to call/phone into Zoom audio meeting but it says "User busy"? @zoom_us It worked in the last meeting and I can make other calls. Help?

  • MM84__ .. (@MM84__) reported

    @zoom_us Hi, I have a problem with one meeting, it log me out every minute! That doesn't happen with other meetings, help me please

  • 9pokerface ANIRUDH (@9pokerface) reported

    @signalapp It's again down with the latest update. This is your @zoom_us moment. Please don't ruin it.

  • bstrong66 Brenda Strong (@bstrong66) reported

    @zoom_us Zoom - How can I get in touch with someone who can connect me with your event consulting services team? I need help for a big meeting we have coming up in Feb.

  • dim_elicit DIM ELICIT (@dim_elicit) reported

    @zoom_us @evelynyee5683 Hello, I have the same problem and my Mac configuration/Zoom app version also meets largely the requirements ! I do not understand...

  • tonykchoi Tony Choi (@tonykchoi) reported

    @GoAwayWithJae @zoom_us They usually have a countdown up top when it comes down to the last 10 minutes.

  • thomasjo Thomas Johansen (@thomasjo) reported

    Anyone else currently experiencing issues with @zoom_us? We're trying to use it to host a small conference/workshop. After around 60 people joined the meeting, we started experiencing audio stutter, etc. The client statistics page is reporting massive latency and jitter.

  • j_dinkleberg Dinkleberg (@j_dinkleberg) reported

    why cant I turn certain people down on @zoom_us like one person is loud and others are quiet

  • RobertHarold19 USA = Good! Dems = Socialism = BAD (@RobertHarold19) reported

    @zoom_us Twitter, faceplant, Google and Amazon have shut Parler down. I just tried to sign up for Parler and the site is down. Twitter, faceplant, Google and Amazon all suck!

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