Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Plashkes
(@danspdata) reported
from
San Diego, California
Most people are ready to flush #2020 down the proverbial toilet. History may have a different opinion. 2020 may have changed working families quality of life forever. Who’s willing to drive 60-90 minutes each way to go to work when they can @zoom_us at home ? #HappyNewYear2021
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Chris Stribblehill #DYSPR
(@ChrisStribbs) reported
@zoom_us my zoom desktop software keeps having multiple issues and won't load settings pages. Any ideas?
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Ghost of Spreadsheets Yet to Come
(@dacoursey) reported
@AccidentalCISO @zoom_us @Chromecast It's a authentication problem, no? The chromecast hast to request the URL directly and can't log in or click any buttons. (At least that's my weak understanding) I wanted to cast the rugby world cup that I paid for to my big TV and couldn't get it to work.
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adrian linehan
(@adrian_linehan) reported
@zoom_us are ye having issues today
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Judy Wagner
(@ExCBOHealth) reported
i need to record a transcript with #zoom but the zoom hype (video) doesn't seem to be available for my cloud recordings. @zoom_us can somebody help ? i have paid account. zoom claims transcripts. how many hous will the bot not tell me what to do?
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Slim 🇨🇦🇨🇦🇨🇦🇨🇦
(@Nxtpope) reported
from
Itori, Ogun State
@Gidi_Traffic If Cross Over Service is to end at 11pm, why don’t we just stay in our houses to do whatever we need to do, @zoom_us is still very much available.
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Björn the Transit Planner 🚍🚏🚲
(@bjornradstrom) reported
from
Winnipeg, Manitoba
Why do @zoom_us and @messenger not let you completely turn down the volume during a video call?!?!?! It's infuriating! We have two people in the same room on a video call with others elsewhere, so we only want sound coming from one phone. But you can't turn it all the way down!
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Zach
(@Astro_Zach) reported
@zoom_us I’m having an issue logging in with the iOS app. It says my username and password are wrong.. but it’s being pasted in from a password manager. It works on desktop, maybe the app doesn’t like long passwords
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Janet Page
(@JanetPage23) reported
@zoom_us Trying to invite friends as contacts, but when they click on the link they are told ‘your friend invitation confirmation link is expired (124)’ Can you help please?
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Moritz
(@Moehritz) reported
Now accepting bets as to which video call service will work uninterrupted tonight. (@discord @zoom_us et al)
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Kenneth Heal
(@KennethHeal1) reported
@AllieRenison @zoom_us No problem. Good to see it worked out.
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ritzkraus
(@ritzkraus) reported
@SenRickScott @TheJusticeDept @zoom_us Well we invited Communist zoom into our homes this past year, USA has totally been dumb down by China, & we do nothing, pathetic.
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Chris Stribblehill #DYSPR
(@ChrisStribbs) reported
@zoom_us The Zoom client is very slow and can't detect my webcam. It was fine on the 28th of December. I have reconnected the camera and uninstalled then reinstalled the zoom client. There are no other programs using the camera and it was working in teams before reboot. HELP!!
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brad groden
(@gunnr_brad) reported
@zoom_us unless a subscription fee is charged how does zoom expect to make money and raise the stock price that's down 35% in 30 days?
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Gordon Miller
(@GordonDeBucks) reported
@zoom_us I’ve come to expect lousy customer service from y’all. This is just the latest example.
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