Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Mel57333767 Mel (@Mel57333767) reported

    @aymanelfayomy @zoom_us The Zoom customer service is awful. Staff can be very nasty and unhelpful.

  • J5752x Jay(rusalem) (@J5752x) reported

    I'm trying to call/phone into Zoom audio meeting but it says "User busy"? @zoom_us It worked in the last meeting and I can make other calls. Help?

  • legallyliona Liona Williams (@legallyliona) reported

    @zoom_us I have raised a concern online, could you please help me by addressing it?

  • DakshChugh8 black eVil gamers (@DakshChugh8) reported

    @zoom_us I have a problem in zoom class Please help me

  • Lishanw Lishan Wick.. (@Lishanw) reported

    Yo @zoom_us are you having a technical issue? Learn is not working. Morning lectures were canceled.

  • nacoknight j (@nacoknight) reported

    @zoom_us fix this please

  • Mack_Lab Mackiewicz Lab (@Mack_Lab) reported

    @AnneJMcNeil @zoom_us oh wait. this happened to me the first time i did it. there was an error i noticed in the template i had to fix. i sent you mines. its a tiny editing issue. If you paste the emails in the column in the one i set. it should upload much easier.

  • RobertHarold19 USA = Good! Dems = Socialism = BAD (@RobertHarold19) reported

    @zoom_us Twitter, faceplant, Google and Amazon have shut Parler down. I just tried to sign up for Parler and the site is down. Twitter, faceplant, Google and Amazon all suck!

  • Saabith15 Saabith (@Saabith15) reported

    @zoom_us @Jeopardy Is there any technical error in zoom?

  • atilolao1 atilolao (@atilolao1) reported

    @zoom_us can you please help me. No one can hear me on the call today. i have the latest updates and its definitely not my microphone as I could receive a facetime call on my imac. Thanks

  • taahdiana Taíza (@taahdiana) reported

    @zoom_us Can you please help me? I try to start my meeting at my pc and it keep happening the error 104103. I've already tried it all. In my laptop is all good, my pc was all good until Dec 30, and now it just doesn't work. Please, what can I do, I need it to work 😭

  • kylemackie kylemackie (@kylemackie) reported

    note to vendors (cc: @zoom_us) - if your help desk/billing telephone prompts ask for a "zip code", you're not doing things correctly.

  • andrewjewell Andrew Jewell (@andrewjewell) reported

    and... shut down @MicrosoftTeams its the weekend!! Wait... what do we do on a weekend...? *opens @zoom_us

  • Sam_Skowron sam (@Sam_Skowron) reported

    anyone have any insight on how to get ZOOM customer support to help fix issues. I have 17 accounts that I can't get verified and they say its because we don't have them whitelisted which we do and the other 12 accounts were verified and work. NEED HELP. #zoom @zoom_us

  • Mel57333767 Mel (@Mel57333767) reported

    @pattirullo @zoom_us Many people are leaving Zoom - the customer service is disgusting.

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