Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us @ToryBurchFdn @toryburch I'd like the opportunity to talk to customer service. But Zoom doesn't care about customers.
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rinku
(@inku08) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us @ericsyuan Need a reply urgently on my issue
-
Jenny Say Quan
(@flawl3ssnbrwn) reported
from
Ferndale, Michigan
@Robinson_DC211 @zoom_us I don’t have an issue with zoom. This is about the meeting.
-
Karin Lynn Bates
(@karinlynnbates) reported
from
Loveland, Colorado
@MightyCasey @zoom_us Ugh. I agree. The customer service platform sucks rocks. I mean, having to log in for support when the issue is you can’t log in??? Blech.
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Robert Newman
(@robertnewman) reported
from
Ealing, England
.@zoom_us zoom kept cutting out this morning and the screen kept freezing - had to abandon my yoga online. What’s the issue?
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AndersSorman-Nilsson
(@asormannilsson) reported
from
Sydney, State of New South Wales
Love @zoom_us technology but their customer service is crazily bad. Have been waiting 3 months (several phone calls, emails and robot chats) for anyone to get back to us as we are being double billed. #zoomfail
-
#LoveLivingLife and 73 others
(@LuckyGordy) reported
from
Durban, Province of KwaZulu-Natal
Looking for a @zoom_us expert with an unlimited license to help host a large event this weekend. Please send recommendations
-
Michael Racz
(@MichaeljRacz) reported
from
Alpharetta, Georgia
@zoom_us Need some help with your product and nobody answers the phone.
-
Lazarus XVI
(@JohnBer22129525) reported
from
Oak Grove, Missouri
@JewhadiTM @zoom_us That nervousness people feel when doing public speaking isn’t really nervousness. It’s rocket fuel for what you are about to do. It’s a gift. Once you know that it isn’t a problem anymore. Hammer down!
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Michelle Blaney
(@MichelleBlaney9) reported
from
Bracknell, England
@RealTimBooth @zoom_us I'm so sorry that has happened Tim booth that the room us having issues I'm so sorry that it only let's in 100 when you paid 500 x
-
Kelly Klobucher
(@KellyKlobucher) reported
from
LaSalle County, Illinois
@zoom_us I'd like to ask why you don't take care of customers. I've been trying to resolve a simple issue for 4 days.
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Jeremy G. Alicandri
(@JeremyAlicandri) reported
from
Setauket-East Setauket, New York
@Strategy_Hawk Zoom needs to fix the momentary and sporadic music pause for those plebeians that dial in. Each time is pauses, my heart also pauses, as I think the call began. And then the music restarts... @zoom_us
-
Emily Slaven
(@EmilySlavene) reported
from
Wicklow, Leinster
@NicoleStoutPT @Jerry_DurhamPT @zoom_us What customer service.....
-
𝔾ℝ𝔼𝔸𝕋ℍ𝕌ℕ𝕋𝔼ℝ
(@GREATHUNTERband) reported
from
Ottawa, Ontario
@Large_Soda @Ambrose__Bierce @zoom_us "Sorry, must be a glitch. Seems the camera won't *load*" #mutethegrunts
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asparagus is my spirit animal
(@JLM_cork) reported
from
Garrane, Munster
@photojack @zoom_us I’ve always just used the Mac internal speakers. Never had any issues with echos
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