Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Sheila Billings🍎📝📚❄️
(@SheilaRBillings) reported
@dunneteach @zoom_us Crud! That's so frustrating! I hope someone is able to correct the issue before you need it! Stupid tech meltdowns are super stressful this year! We're back hybrid, so half the kids Zoom, half in room all day--it's exhausting without tech crises! Good luck!
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Wix
(@Wix) reported
@westcountryjobs People talk about themselves over a @zoom_us call and get hired. You help them get the interview?
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Shawna Keast 🎄☃️
(@g2gomackenzy) reported
@zoom_us I held my little sister's memorial on her birthday, Jan16th. It was a great way to do this during these times. Friends from all over could take part. Sadly there were issues where several people couldn't get in which I dont know why.
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sautax
(@sautaxgaming) reported
Hi @zoom_us, i sent a ticket to your support page but it was closed without a response. I have a problem that is undocumented/ i can’t find it : when i join a zoom call or a meeting room, my volume on windows gets increased by 2 (6 to 8, 8 to 10 and so on)
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Sheila Billings🍎📝📚❄️
(@SheilaRBillings) reported
@dunneteach @zoom_us Every morning I log in on my school MacBook and it says "Start" then I log my chromebook in and it shows as "join" because I'm already logged in on the first device. I don't know how to fix it, but it sounds like you're not logged out as host but you ended the meeting?
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Ioanna Talasli
(@IoannaTalasli) reported
@merylkevans @zoom_us there was an update I did for zoom a week ago, I haven't been attending live in zoom for long and today was an exception with Equal Entry, I guess you had the problem at the webinar which just ended. That was the one I said I had no problem with captions under the slide deck
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Jawwad Farid
(@rebootdude) reported
Student office hours with wedding music on full blown speakers with a terrible sound mixer are now on. Teachers on @zoom_us will inherit the earth.
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Shashwat Awasthi
(@Shashwa31957327) reported
@zoom_us @ViCustomerCare Why is Zoom Desktop Client not working in VI? I'm unable to join any meetings. I'm connected to VI via mobile hotspot.
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many bells down
(@many_bells_down) reported
Hey @zoom_us, every single time you have an update file sharing gets turned back on in all my meetings even though it's turned OFF and LOCKED by my admin. You have a bug and I cannot get your support staff to understand the issue.
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Katie Bagwell
(@Katie_Bagwell) reported
@zoom_us Hi Team! I'm having integration issues with Pardot, data doesn't seem to be pulling through to Pardot even though lists are set up correctly on both systems? Is anyone able to help?
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Kerry Dunne
(@dunneteach) reported
Zoom help needed: during a tech meltdown today, I did something to my Personal Meeting Room" which I use for all my classes, that changed the blue button from "start" to "join meeting." It says the meeting has been ended by the host, and won't let me start any meeting. @zoom_us?
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Amy M. Pietsch
(@amyaddventure) reported
@CamillaGordon @martingilbraith Yes, I have used it a lot. It seemed there were a lot of connectivity issues for people and a lot of drop offs amd reconnections. I switched to @zoom_us and don’t have the same issues.
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David Ward
(@certdoctor) reported
@zoom_us Need help, teaching 4hr long IT Certification classes twice a week, an getting repeating share screen crashes, tried updating Zoom no dice, problem only started recently. Happy to send in log file or something. thx.
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Richard L. Taylor #StayHomeSaveLives
(@artywah) reported
I wish @zoom_us would implement account switching rather than just logout/login. #JoysOfFreelancing #BackToBackCalls
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CheckinJunk
(@CheckinJunk) reported
@BlueBaileyxxx @zoom_us Only problem is now you have to attend those >40 minute calls
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