Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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l’ours
(@taekmountain) reported
@JudgeFergusonTX @zoom_us ....does he fix it?
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gimme your waffle
(@tsjwaffle) reported
@InHouseSecret @JudgeFergusonTX @zoom_us If I were the assistant trying to fix it, I’d be in hysterics
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Wile E SongDog
(@WileESongdog) reported
@JudgeFergusonTX @zoom_us No, don’t do this. We need these sort of things to keep happening to help keep us sane. Granted, that I do not look sane when I randomly start giggling because I thought about the lawyer cat video again.
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Victoria
(@ReadsVictoria) reported
@JudgeFergusonTX @zoom_us Ok but was he able to fix it?
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NDR, the Machine in the Ghost Capital
(@NegDiscountRt) reported
@JudgeFergusonTX @zoom_us Hon. Judge I am not convinced it wasn’t a cat. After all, if a cat had hacked into the hearing, they would have also probably argued that it was a filter issue. Did you try showing cat treats to your interlocutor and gauge the reaction to (eg pupil dilation, lip licking) ?
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Matt Penn
(@mattpenndotcom) reported
@zoom_us hi Zoom HQ: I have a paid pro plan, and work in video production. I have 1gig up/down, an HD webcam, HD enabled under video settings, Group HD enabled in my plan, but only reaching 640x360 in statistics. Is there a problem or something I’m not doing?
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Living in a Car-Free World
(@JesseBinDC) reported
Whether potato or cat or other @zoom_us filter: no one asks why it's so hard to direct someone through all the settings to fix sound and video issues. We need a redesign of how settings in all of our apps work.
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Kristine Harootunian
(@harootintoot) reported
@CmonMattTHINK That’s what I settled on. Still doesn’t let me share iPad + say Google chrome. I wish I could switch between the two without unsharing/resharing. @zoom_us used to have this capability and their customer service has been unhelpful 😠.
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Iffat #StayHomeStaySafe
(@Iffsi) reported
@jacobyaudio @DanLeeAV @zoom_us Wow! I really do think this causes more segregation more ‘elitism’. To my mind it should be organic, based on the talent of the actor to convince their audience. Not for ‘me’ to play ‘me’. It narrows understanding at a time when we need to break exactly these barriers down.
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James Hightower
(@jameshightower) reported
@JudgeFergusonTX @zoom_us It was wise of you to point out the filter (and help to remove it) as it would clearly give him and his case an unfair advantage.
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Sean Callanan
(@seancallanan) reported
Feature requests for @zoom_us 1) please add a doorbell 🔔 when someone enters a waiting room and 2 need a method to get the attention of someone when their headphones are not working, maybe time to bring poke back👉
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Angry_Irishman🤬🇺🇲🇮🇪
(@Angry_Irish_313) reported
@JudgeFergusonTX @zoom_us I just want to know how to change my appearance. I'm thinking I'm gonna have the same "issue" on my next Zoom.
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amanda
(@amandaatrz) reported
@zoom_us pls help me i cannot log into my account i’m losing my mind 😞
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us @zoom_us please fix this bug with the new Mac ios released last week. Support had no advice on this. When you use slides as virtual background and record, your picture of yourself does not record. I record all my YouTube using this so please fix this bug 🙏 🙏
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craigball
(@craigball) reported
@JudgeFergusonTX @zoom_us To be fair, it wasn’t a Zoom filter. It’s a Snapchat Snap Camera filter. Zoom’s wasn’t the problem. Furballs perhaps, but not Zoom.