Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Catey
(@cateyz98) reported
@zoom_us idk what’s happening I need help.
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Ezequiel David Banús
(@edbanus) reported
I have a problem! I cannot connect to @zoom_us ! Is there a problem with the service in some regions? Thanhks!
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NiYa Costley
(@Hypepraise) reported
I am working with teachers whose students can no longer pin in @zoom_us . it is not all the teachers but only some. Has this happened to anyone and how did you fix it?
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eggschllent
(@eggschllent) reported
@zoom_us worst customer service ever. I’ve asked for a refund. Agent Sanjay kumar keeps charging me! Unacceptable. Please refund in full and all the double charges.
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🦚
(@__hyy) reported
@zoom_us can someone help me
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Boreal Coder
(@BorealCoder) reported
Upgraded #Zoom from 5.4.2 to 5.4.4 on macOS Catalina and now it’s completely broken. Won’t allow me to select my webcam. @zoom_us where is the rollback option?
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Vanessa Vides
(@Nessa_Gitelman) reported
@seanrthompson_ @zoom_us Just had this problem 😭 Thankfully it happened during my social hour with the residents who were super understanding and not the formal interview😑
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Brooke DeWitt
(@drbrookedewitt) reported
@Grade3MrsGraves @zoom_us It makes me feel better to know that other people are also having trouble with zoom today. I got kicked out of an SEC meeting and was very embarrassed. It definitely increased my understanding for what S’s go through.
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Sharon McCarthy
(@ienvision) reported
@zoom_us That's great - now can you release a patch for Big Sur?! Upgrading an OS shouldn't compromise a paid Zoom acct - I have had to delay some projects as I wait for the fix
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Pete Wilcox
(@helpful_pete) reported
hi @zoom_us still hate that i can't adjust volume/mute other participants individually in meetings like it's rad as hell that i get to listen to two different people typing in this meeting i'm in please fix it tia
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Mick Pollard 🤠
(@aussielunix) reported
So @zoom_us support is terrible. They just made a change to our account and locked the whole company out and now won't reply to the ticket and I cannot find a way to escalate it to a sev1. "Contact Support" is a bot that is next to useless.
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Ken_A.I.
(@Ken_bytheWay) reported
@lostsoulbrand @zoom_us @comcast I predict 2021 the year twitch dies. Or just the strong will remain to keep it running. And I mean more than 1k concurrent viewers. And cramming ads down our throats
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Shana Sturla
(@ProfessorShana) reported
@cispt2 @zoom_us I was just in a meeting asking my companion to move her cursor it was obscuring some data. Following confusion we realized the problem--It was my cursor.
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Qg8278
(@ThatOne07722690) reported
@zoom_us i hope you burn down to the ground
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Sally Elshorafa
(@sallykuchar) reported
@zoom_us Hi! I need to cancel and get a refund for my pro account that auto-renewed yesterday, but it's impossible to do so on your website! Can you help?
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