Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Christian Vogler
(@Krischi) reported
@LFLegal @zoom_us That depends on what mix of participants you have. Zoom does screen reader accessibility pretty well, so if you have blind users in the mix, one option is to use a third-party service with concurrent ASR captioning sessions, piggybacking on your audio. 1/2
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Tejas Patel
(@tejaspatel027) reported
@zoom_us i cannot find any SDK to integrate your service in my application, neither it is there in your docs nor on github your repository.
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Esi Adel
(@esiasante) reported
@zoom_us Help, you deducted an extra $14.99 from my credit card for January. You billed me twice...???
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Kim Freudenberg
(@KimFreudenberg) reported
@aserkin @equilibriumrox @zoom_us I feel like I have seen the kids pop up at the top of the breakout room window as unassigned when they are in waiting room... that doesn’t make any sense but I swear I have seen it.... I’ll try to see if my ap kids can help me check today
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David S. Cohen
(@dsc250) reported
Teaching in 2021: 10 seconds following the moment I was telling students today that we're all going to be forgiving of tech issues we might have because it's a strange world, @zoom_us crashed on me and I had to re-start. Perfect timing!
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My name’s not girl it’s Leticia f*cking Lewis
(@DeLishaDS) reported
@zoom_us What is happening with your site? Cant share video, having issues with breakout rooms? Are there parts of app that are down?
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“low skilled child of a queue jumper” She/Her 🌏
(@Ghizzi_d) reported
@LFLegal @Krischi @zoom_us I’m HoH so I use the Chrome live asr captioning tool and access Zoom via web as guest. Use it for Blackboard collaborate and any browser accessed audio/video. Have Teams at work so built in asr live captions. Neither 100% accurate but does help. Teams speaker id is useful too.
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Pamela Withers
(@WithersPamela) reported
@lewis_goodall It’s hugely disappointing that tech companies who’ve made a lot of money during the pandemic e.g. @zoom_us haven’t reached into their pockets to help out, not that they should need to of course if the Govt could get their act together
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Elissa Flagg
(@ElissaFlagg) reported
Can anyone at @zoom_us please advise on how to size up the video feeds while I am screen sharing in a meeting with one other person? The video boxes are too small, and I can't resize like you can with side-by-side view when someone else is screen sharing. Any help?
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Ms. Thomas 🦋
(@songbird501) reported
Okay, so...maybe @zoom_us with the help of @FBI can figure out a way to stop MAGA extremists/insurrectionists from hosting virtual meetings.
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Meryl Evans is speaking @A11yChi on Jan 28
(@merylkevans) reported
@reg_inee Wow. I'm shocked @zoom_us gets great marks for #accessibility when they're failing with the Deaf and HoH who need captions. (It's not a free service. Not just anyone can type caption as Zoom thinks with its "assign someone to type the captions" feature. Right, @sharieberts?
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Andrew Rumbach
(@AndrewRumbach) reported
Is there any way to make your own @zoom_us box transparent so you can place it over the person(s) you are speaking with? It would help tremendously for keeping eye contact and feeling connected.
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Megan O'Quinn
(@meganoq) reported
Finally broke down and pinned @zoom_us to my task bar. #2021
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Claire Shields
(@4redie) reported
@zoom_us why do my zoom calls this week keep experiencing sound problems? Using it for 2 months no probs, this week it’s terrible. Same equipment. What’s happening?
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ℭ𝔥𝔢𝔩𝔰𝔩𝔞𝔰𝔰-♊️
(@Dear_Chelsi) reported
from
Sacramento, California
@zoom_us why you acting up right now?! Never had problems with zoom until now. 🥺😞
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