Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MamiAlicia143 Alicia Lynn (@MamiAlicia143) reported

    @PBandJenelley_1 @zoom_us Our only problem with @zoom_us is they clearly do not like chromebooks so my kids cannot annotate or do reactions, backgrounds etc. Which prevents them from being able to do interactive or fun, engaging activities during class. Talk about frustrating!

  • michael_bloch Michael Bloch (@michael_bloch) reported

    @zoom_us I uninstalled and re installed but am getting the same error message

  • mameroncason Cameron Mason (@mameroncason) reported

    @kristianindy @Apple @zoom_us In all seriousness. The top bezel of the screen could be a thin led light bar and that solves half the problem.

  • ranavain Kim Stiens, Barely Graduated College (@ranavain) reported

    is anyone else having major @zoom_us issues right now

  • josemaugusto José Augusto💎 (@josemaugusto) reported

    @appannie @zoom_us @disneyplus When will you fix the Google Play connection bug? When will we be able to add Google Play again?

  • thatguysdad Krister Ulmanis (@thatguysdad) reported

    @zoom_us thanks for 🤬🤬🤬🤬 nothing for adding 3 hrs of extra work I didn’t need after an already long day because your crap didn’t move the slides on my presentation and I had to fix it before I’m going to bed - and no help any of the links on your websites on how to fix it.

  • jben0 Joshua B. Miller (@jben0) reported

    @ben_golub @IvanWerning @zoom_us ALT+F4 will shut down zoom, assuming the window is on top

  • underwaterryan Ryan Offord (@underwaterryan) reported

    Finally managed to stop my @Dell XPS laptop going mental with a loud fan during calls on @zoom_us - Disabling @intel Turbo Boost in the BIOS stops the problem. Gone from unusable due to fan noise to being absolutely fine. Finally.

  • zizil_61 adem özmen (@zizil_61) reported

    @fazil_ozmen @zoom_us My problem is different from that. Hacker joins my meeting when I accept my student. They are using same account. Waiting room is useless. When I accept my student, the hacker starts to use the account.

  • Social_Pip Pippa Akram (@Social_Pip) reported

    @zoom_us I've updated to Big Sur and now icons are missing in a meeting and on the desktop app. I've googled and apparently there's an update to help with this - where can I find it?

  • babasingapura Darrell Tan (@babasingapura) reported

    @x0rr0x @zoom_us Still broken

  • MamiAlicia143 Alicia Lynn (@MamiAlicia143) reported

    @PBandJenelley_1 @zoom_us Only if it's an internet problem and it happens about 2 times here and there but I live in the city. Guess you need to talk to your service provider and find out the best wifi booster for your service. We got one cuz we have about 10 devices on our wifi. It works great!

  • joffeaton Joff Eaton (@joffeaton) reported

    Following my post weeks ago that @zoom_us took an entire years payment on a monthly subscription, I have not heard anything back from them. I have emailed numerous times, but nothing. If you’re expecting supportive customer service when it comes to Zoom issues, think again.

  • dineshocp Dinesh Garg (@dineshocp) reported

    @zoom_us it is very disappointing that customer service given by ZOOM in India is worst . i have logged a complaint 9000600 , there is no positive reply .

  • stockmanster David Stockman (@stockmanster) reported

    I hope @zoom_us doesn’t take it personally if my response to “how was your experience?” after a meeting is a thumbs down. Sometimes meetings just suck

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