Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Pru3tt Joshua (@Pru3tt) reported

    @zoom_us I didn’t think this would actually be something that I would be dealing with this year but this will actually help my family quite a bit.

  • Scholty Dieter Scholtyssek (@Scholty) reported

    Tech support for @zoom_us stinks. Phone tree hell and once you get in touch with someone their level of care is pretty close to 0. Problem is still unsolved. That is all!

  • bsbfan4life92 Julie (@bsbfan4life92) reported

    If anyone is down to @zoom_us on NYE with Sup crushes to-go, let me know. I would totally get dressed up and do my hair/makeup just for this. @SupDogsECU

  • BlueDevil123 Todd S (@BlueDevil123) reported

    @zoom_us Help on this please. How do you "zoom in"your webcam on a Zoom call on PC using the zoom app? I am sitting close but look far back. If not a native functionality, Is there separate recommended software?

  • DWall52 Davis Wallacè (@DWall52) reported

    It wouldn’t be a 2020 Christmas without @zoom_us “issues”

  • lbutlr Antifa Spherical Cow 🏳️‍🌈🖇 (@lbutlr) reported

    Good job @zoom_us allowing Login with @apple ONLY on iOS. Guess I’ll uninstall the macOS client until you lot rent a clue, or use @discord

  • rebeccall80 Rebecca Lerner Depew (@rebeccall80) reported

    @amyecheetham @JStrauss6 @zoom_us They really need to fix the UX on that - it’s the “reply all” nightmare reimagined.

  • qnighy Masaki Hara (@qnighy) reported

    @zoom_us Recently Zoom on Android started to always use the device's speaker regardless of whether there's an earphone. It even affects other apps' sounds when Zoom is running! How can I fix this?

  • moosechris Chris Moose (@moosechris) reported

    @alanlepo @rwang0 @zoom_us 8/end — but if all they do is re-develop gmail themselves they will have a strategic blunder. If goal is ‘don’t get stuck behind existing calendar/email’ then buy into market now (hello HCL). If goal is ‘fix meeting experience’ then write a whole new way of doing this.

  • MsSmithNauset Ms. Smith English (@MsSmithNauset) reported

    @Nicolemens @RachelJachino @zoom_us Google Meets emails attendance at the end of every class. Not having to open yet another thing, find the right button, etc. would be a huge help to teachers. Make it easier please!!! Thank you.

  • damizzez54 Kellz (@damizzez54) reported

    @zoom_us Why are you so damn expensive? Why are you being greedy while there is a pandemic? Noone has the money to afford your service! Why do you tease us with teaching excellence and pull the ball away because of money? Our kids, the future deserve better, do better!-Teachers

  • Michael16195263 Michael Wayne (@Michael16195263) reported

    @newtgingrich Their influence and control over @zoom_us is a REAL problem. This is just one example of it. Here is my idea for a stimulus package: GET BACK IN THE OFFICES! Open up American business 100 percent. This is the only way to prevent depression. Repentance from sin must happen too!

  • coffeegeekguy Artie (@coffeegeekguy) reported

    @zoom_us Yup. I tried each of them but none work. No problem with speakers but none of the mics work. I tried the built-in mic, an external webcam with mic, a Steinhauser headset and a generic USB headset. None worked. Can't figure out what's blocking the mic. Dell laptop is new.

  • d_mgarcia dora (@d_mgarcia) reported

    @sliccardo @zoom_us Let’s make people reacher by staying home and using their service

  • OmarNajjar99 Omar AlNajjar (@OmarNajjar99) reported

    @zoom_us @benjimcd21 I have same problem!

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