Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Fozznaut
(@fozznaut) reported
@JaneLSumner @zoom_us fix this! Teachers are sick of being constantly frustrated
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Tam.💗
(@TamlettOficial) reported
Help me, they canceled my zoom account and now I can't do my daily routines,¿ what can I do? @zoom_us
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🧬 Sara
(@sesiegler) reported
@zoom_us I don’t use your app. My company and I have some serious issues with one of your investors (Patrick Soon-Shiong), and I have cyber security concerns in this context. Thus, I can only use your desktop client.
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ben
(@evrimu) reported
@zoom_us is not working with @virginmedia broadband in London! My children have to login to zoom for online lessons. It is ridiculous!
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Scott
(@MScott999) reported
@zoom_us I am running 5.5.2 and cannot clear reactions —that is how I discovered the problem—there were participant reactions I can not clear.
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Anur Karaturk
(@ankaraturk) reported
@zoom_us I’m having trouble joining conference, I referenced, cleared cache, and reset then restarted and still having trouble
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rocky
(@brokeboiiiii) reported
@zoom_us i am incredibly frustrated with your customer solutions. theres no customer contact center to help me figure out why my password to join meetings won't work when its absolutely correct..
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Neil Makhija
(@NeilMakhija) reported
The biggest annoyance for teaching on @zoom_us is that I can't easily share or have everyone in the seminar watch the same video (whether youtube or on my computer). This should be an easy fix and be helpful to so many people.
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Toni G Hilliker
(@troubledspirits) reported
@JamesCraigmyle @Skype @zoom_us lol before i get into trouble i was talking about the doggo
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David Reader
(@davidareader) reported
@CCIE57654 @zoom_us It occurs to me I should be slightly less unhelpful Upgrade from (I think) 5.4.9 to 5.5.2 Always worked fine before Using an i5 2.5Ghz, which although old ought still to be plenty .. afterall, a lowly android tablet & chromebook have never given me trouble when I've used them
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Iain Fletcher
(@IainFletcher8) reported
@lecanardnoir @zoom_us But the analogy to Zoom isn’t National Grid, it’s Geoffs Phone Charging Hut. It’s a service that runs on the infrastructure not the infrastructure itself. Personally I don’t want govt telling private businesses who they have to have as customers. Discrimination laws aside.
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T Rosato
(@TRosato2) reported
@zoom_us Why do school use you for any platform when a student can’t even reach out for help. Your “support” section is the absolute worst! I need help getting a record of my sons past zoom meetings because the school marks him absent as I see him there. Maybe you can really help
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Iain Fletcher
(@IainFletcher8) reported
@lecanardnoir @zoom_us I still think your analogy is off. All web services provide a communication service, that’s what the internet is. You’d have to expand the definition of carrier to be anything that uses the internet. Zoom isn’t the one moving the packets, that’s the ISP.
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LBMenefee
(@LBMenefee) reported
@zoom_us @AnitaSrkian That won't work..... I am an "attendee" in most Zoom meetings. Please fix it so that there is a CC button on ALL Zoom meeting rooms. This is unacceptable!
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James A. Gardner
(@jamesagardner) reported
from
Brookline, Massachusetts
@Sally_bak_ @juniperresearch @zoom_us Your signup process is broken. 🙁
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