Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyUphoff Tony Uphoff (@TonyUphoff) reported

    To the #unifiedcommunications companies positioning themselves against @zoom_us, stop managing to the technology and start managing to the customer-experience. As part of this, start using your own service for video calls with orgs that don't use your service. Not pretty.

  • LanaFranks Lana Franks (@LanaFranks) reported

    @zoom_us @JharnaPariani I have the same issue. Reported it but no response yet.

  • MadeleineSauve Madeleine Sauve (@MadeleineSauve) reported

    Must just be me (cuz everyone luvs zoom?!) but I’m officially pissed off at the eleventy ways @zoom_us access can be set up 😡🤬 Sign in,enter code,oops glitch! Click, enter code, join with...... Sign in, to soon! Sign in 1 min before meeting...it started 1 minute ago 😩 #fkcovid

  • niravbparekh Nirav Parekh (@niravbparekh) reported

    Hey @zoom_us, desperately need a button for "turn off incoming video". Struggling with bandwidth issues a lot of times.

  • NXM112 NXM1 (@NXM112) reported

    @zoom_us What happens whenever you open a new meeting or join one that has become slow and poses various problems despite the power of the Internet. Please solve Of some of the problems I encountered 104103 104101 104104

  • KATYAND KATY ANDREWS ✨🌙 (@KATYAND) reported

    @maggiefok @zoom_us It’s the notification sound attached to the ‘reminder’ that bores through my skull when I’m wearing headphones. I legit can’t find a solve other than turn down the system level - which always seems to find its way back to 100000000%

  • TimStockil Tim Stockil (@TimStockil) reported

    @bobby_bridge @zoom_us We use Zoom all the time - my wife is giving a lesson as I write - and generally it works really well. Problems seem to arise when one end of the conversation suffers from poor internet connection. Perhaps this was it. Not much you can do if it was.

  • codycraven Cody Craven (@codycraven) reported

    @JCL324 @andrewmriley @zoom_us My solution to Zoom's bad behavior has been to only use the web client - which requires pretending like I am having trouble downloading the client when joining a meeting

  • Jess76827488 Jess (@Jess76827488) reported

    @zoom_us your sign up page doesn’t appear to be working, I just keep getting an ‘Uh oh!’ Error page every time I click on it. Please can you help?

  • TJoseph54 Tobey (Investigate and prosecute) (@TJoseph54) reported

    @zoom_us I am missing the background option. I have a paid account. Tried all your options in help, no luck. Using IPad, and meet your requirements. What do I do?

  • mindmodel mindmodel (@mindmodel) reported

    @zoom_us Please make a Zoom app for AppleTV so I can join workout classes on the big TV! :) I know I can AirPlay, but it has glitches, runs down phone batteries. I don't need to send audio or video, just watch. Version 2 can allow a login from phone for sending audio and video.

  • catherinem23 Catherine Mangan 💝 (@catherinem23) reported

    @zoom_us screen sharing audio is always a problem with my iPad Pro but never on my other devices... can you tell me why? I have checked settings etc

  • TimStockil Tim Stockil (@TimStockil) reported

    @bobby_bridge @zoom_us Hmmm! Not had that problem. We've only recorded lessons a few times, and they were fine, both audio and video. Over to you, @zoom_us

  • joe_klinker Joe Klinker (@joe_klinker) reported

    @quantumtemporis @zoom_us help

  • yehkyabaathui By That Logic™🤔 (@yehkyabaathui) reported

    @quantumtemporis @zoom_us! @Skype! HELP!!

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