Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • welshmanupnorth Ceri Davies (@welshmanupnorth) reported from Accrington, England

    I have used #Zoom for meetings at least 4 or 5 times a week for the last 15 weeks without a problem but only tried using #MSTeams twice both unsuccessfully with abandoned meetings. I think that’s conclusive @MicrosoftUK @zoom_us

  • EmilySlavene Emily Slaven (@EmilySlavene) reported from Wicklow, Leinster

    @NicoleStoutPT @Jerry_DurhamPT @zoom_us What customer service.....

  • mrobertaw Rapha Therapy Service (@mrobertaw) reported from Manchester, England

    Anyone else had problems with @zoom_us customer service its taken over 3 months for my problem to be resolved #unacceptable #zoom thank God i have family who work in I.T otherwise my podcast episode would have been lost 😳

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @susanm_life17 @zoom_us Horrible customer service. Im on day 4. All they do is send links that don't work.

  • JLM_cork asparagus is my spirit animal (@JLM_cork) reported from Garrane, Munster

    @photojack @zoom_us I’ve always just used the Mac internal speakers. Never had any issues with echos

  • tufkaa Andrij Dobriansky 🇺🇦🇺🇸 (@tufkaa) reported from Brooklyn, New York

    @zoom_us Hi. Same issue as the rest of the world. Can’t login to Zoom with my google ID

  • amind4adventure A Mind 4 Adventure #coach (@amind4adventure) reported from Buckfastleigh, England

    @zoom_us need help. My pro and webinar function have been lost. Can’t access help line as now basic account. Please fix ASAP

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us Its definitely not because you care about customers. Ive been trying to resolve and issue for 4 days.

  • flawl3ssnbrwn Jenny Say Quan (@flawl3ssnbrwn) reported from Ferndale, Michigan

    @Robinson_DC211 @zoom_us I don’t have an issue with zoom. This is about the meeting.

  • JeremyAlicandri Jeremy G. Alicandri (@JeremyAlicandri) reported from Setauket-East Setauket, New York

    @Strategy_Hawk Zoom needs to fix the momentary and sporadic music pause for those plebeians that dial in. Each time is pauses, my heart also pauses, as I think the call began. And then the music restarts... @zoom_us

  • davidmwyatt David Wyatt: Mask Jeeves (@davidmwyatt) reported from Austin, Texas

    @photojack @zoom_us I use headphones only occasionally. If I’m presenting then I use them for better outgoing audio. Seems like the echo has become less of an issue.

  • GiusMaiorana Giuseppe Maiorana (@GiusMaiorana) reported from Bologna, Emilia-Romagna

    @zoom_us Hi zoom team. My company has some troubles to sign in in its pro account. Can you help us?

  • robertnewman Robert Newman (@robertnewman) reported from Ealing, England

    .@zoom_us zoom kept cutting out this morning and the screen kept freezing - had to abandon my yoga online. What’s the issue?

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us I'd like to ask why you don't take care of customers. I've been trying to resolve a simple issue for 4 days.

  • karinlynnbates Karin Lynn Bates (@karinlynnbates) reported from Loveland, Colorado

    @MightyCasey @zoom_us Ugh. I agree. The customer service platform sucks rocks. I mean, having to log in for support when the issue is you can’t log in??? Blech.

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