Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Mexico City, CDMX | 9 |
Seattle, WA | 7 |
Portland, OR | 7 |
Los Angeles, CA | 6 |
Quito, Provincia de Pichincha | 5 |
New York City, NY | 4 |
Chicago, IL | 4 |
Minneapolis, MN | 4 |
Lima, Provincia de Lima | 3 |
Birmingham, England | 3 |
Bogotá, Distrito Capital de Bogotá | 3 |
Orlando, FL | 3 |
Austin, TX | 3 |
Washington, D.C., DC | 3 |
San Jose, CA | 3 |
Oakland, CA | 2 |
Providence, RI | 2 |
London, England | 2 |
Kenmore, WA | 2 |
Petaluma, CA | 2 |
Vienna, Wien | 2 |
Basildon, England | 2 |
St. Louis, MO | 2 |
Manchester, England | 2 |
Brussels, Bruxelles-Capitale | 2 |
San Isidro, Lima | 2 |
Sacramento, CA | 2 |
Santa Rosa, CA | 2 |
Nashville, TN | 2 |
Berkeley, CA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Mish (@itsMishaAnita) reported
@zoom_us I can’t login to my account and can’t speak to support because you need info that is in my account, HELP PLEASE
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dariel (@dariel1870) reported
@zoom_us im having technical difficulties. I can’t get into class. Help!!!!🥺🥺🥺🥺🥺🥺
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أذكر الله (@Arron77687816) reported
@zoom_us @JharnaPariani I am having the same issue
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Raphael Reitzig (@OmegaPolice) reported
@zoom_us Restarts won't help. Virtual backgrounds just don't work on Linux. At least not without a greenscreen, and based on experiments with black as replaced color I have my doubts about that as well.
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Another Person. (@anotheroneuk) reported
@zoom_us @teixeira_jrt I see the latest NVidia Drivers (461.33) include a fix which might help this: "[NVENC] Colors of webcam video image on receiving end of Zoom may appear incorrect [3205912]"
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Erica Peterson (@ericalikestech) reported
@hotgirlintech @zoom_us We recently produced a virtual funeral service using Zoom. Is there something you need help with?
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Joel Paulraj (@JoelPaulraj) reported
@zoom_us Call Me not working this morning!
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Jawwad Farid (@rebootdude) reported
Student office hours with wedding music on full blown speakers with a terrible sound mixer are now on. Teachers on @zoom_us will inherit the earth.
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Javeed Sukhera MD PhD (@javeedsukhera) reported
HELP: Despite working fine in the past, when I try to use screen share my @zoom_us on my mac, the content is a black screen. I've tried to find help online but can't so I'm turning to the twitterverse for help.
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Jon Reed (@jonerp) reported
@krmarko @zoom_us to me it all comes down to this: are you a (video) service or a trusted collaboration platform? If you can become the latter you could have a big moat. If you're the former then the likes of Teams (with platform behind it) and Meet (heading that way) are formidable....
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Killed by Google 🔪 (@killedbygoogle) reported
Man Zoom's client was completely ******* up my interview. It kept queuing error/alert messages about my mic and speaker, cutting audio/mic, and then flashing them up on my screen all at once. Then resolving itself. The hell, @zoom_us.
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Oliver Webber (@Violino1567) reported
@zoom_us we are having a heap of problems with participants getting the “host is in another meeting” message and unable to join. Can you advise? No one seems to know what causes this.
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juliedancer (@happyplum41) reported
@zoom_us How can our business get help with our son phone? We emailed a request through zoom support on JANUARY 11th and have had no response.
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EnCellAdust (@EnAdust) reported
@zoom_us Since last week half of our class cannot hear my sound on screen sharing. Those who cannot hear, have tried unistalling and reinstalling zoom, still doesn't work. Any help?
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Luis Shemtov 🏳️🌈🇮🇱🇪🇺🤖💪 (@shemtovo) reported
@hkanji @zoom_us I vaguely recall theres something like this. One of the things they got into media trouble with was that the client grabs the active window title.