Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Faribault, MN | 1 |
| Bremen, Bremen | 1 |
| Lloydminster, AB | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Mountain View, CA | 1 |
| Santa Rosa, CA | 1 |
| Laguna Hills, CA | 1 |
| Coyoacán, CDMX | 1 |
| Chambersburg, PA | 1 |
| Irving, TX | 1 |
| Anchorage, AK | 1 |
| Dublin, CA | 1 |
| Glasgow, Scotland | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
| Reading, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Clark
(@bostonbobby617) reported
@LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help
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Stephen Guffick
(@steveguffick) reported
@zoom_us Echo the last. Why wont you interact with customers that have problems
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Bobby Thompson
(@BobbyThompson) reported
So I still cannot use the main Zoom app on my system due to an error that has no solution (seemingly a year after first reported). My only option is to use the Chrome version, which won't allow me to share audio, so this isn't even a fix... @zoom_us
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Leigh
(@j15ldw) reported
@zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?
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INGRID “B” BAZIN Host Curator Soulcialite
(@MsIngridB) reported
@zoom_us are your servers down. We can’t log in - MIAMI,FL
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Richard Schelin
(@rks1789) reported
@zoom_us Married to a teacher, why is there no option for the meeting organizer only to see student video, this would help out massively with engagement and accountability.
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Oziel Perez
(@OzzyTheGiant) reported
@zoom_us please fix the Ubuntu client. Have to try more than 6 times just to be able to log in to a meeting
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@__tooyyy
(@__tooyyy) reported
@zoom_us I need help!
-
Tree Hugger
(@JoyeForever) reported
WTH is wrong with @zoom_us ---- Our group has been down for 3 days & no one at Zoom seems to know anything! Maybe someone with some intelligence will be back at work Monday & realize it's a bigger issue for more than our group! Crazy!!!!!
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Darren
(@darrenhealy_) reported
@zoom_us Cannot log into zoom desktop. 300 error. Have already tried updating the password. Can log in via browser fine. What's the issue?
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Asrin Sah
(@TeksinN) reported
@zoom_us @goldenglobes Even though I have entered the correct password, it gives the warning "that passcode was wrong". I connect when I enter the same password on the phone Please fix it
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@__tooyyy
(@__tooyyy) reported
@zoom_us I need help
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Anurag Debnath
(@ADN_here) reported
@zoom_us Please I need help as soon as possible... In one of our university Zoom Meet, a miscreant had joined externally and uttered abusive curses (He wasn't a part of our institute) Now our whole batch is suspended Kindly make zoom links more safer I beg you 😟 😡 😭 🙏 🙏 🙏
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gpsmith Back to Teaching Remote
(@ginapsmith) reported
is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help
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Robert Clark
(@bostonbobby617) reported
@zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.