Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.
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Falk Dübbert
(@falkduebbert) reported
@bbrundert @Logitech @zoom_us With Catalina: no problems.
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Stone Pills
(@AlinaPills) reported
@roboticdinosaur @zoom_us It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.
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Kayla’s HiFi Club
(@KaylaBlais2) reported
@zoom_us Me and all of my fellow students have noticed an issue with the zoom client where the audio stops only for one participant, seemingly at random. It can take up to a minute or two before the audio starts working again. This started happening after the latest update
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Keith Lee
(@KeithRichardLee) reported
@bbrundert @Logitech @zoom_us Autofocus is a common issue with mine 😢
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Lorena M. Olaya A.
(@L0laya) reported
@jgm93299329 @edutopia I would think it has something about the upgrade and device's performance. Still would be necessary of a @zoom_us costumer service time
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Brighton West
(@BrightonWest) reported
As a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?
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Jerome Klodzinski
(@t04f) reported
@bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.
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Christos Karamanolis
(@XtosK) reported
@bbrundert @Logitech @zoom_us Similar problems here too, with MacOS Catalina. Autofocus randomly not working and the camera not recognized when coming back from sleep mode.
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Luiz Henrique Fávaro
(@luizhenrique_sf) reported
@labs_news @zoom_us "There has been a critical error on this website"
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Dimitrios Fytanidis
(@dfytanid) reported
@MoodieStrat @zoom_us Yeap... :( Same errors here..
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Claire Masteller
(@ccmasteller) reported
@MoodieStrat @zoom_us @himaglobe had an issue, but got in by restarting Zoom?
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TheRealPomax (@TheRealPomax@mastodon.social)
(@TheRealPomax) reported
Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.
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Jordan Tobin
(@jordandeelight) reported
@zoom_us I need to make a complaint regarding customer service, how can I direct this please?
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bernie westacott
(@berniewestacott) reported
Hello @zoom_us I have a pro account with you. All my previous meetings have disappeared AGAIN on my iMac. Been online with your tech help. Wiped old desktop Zoom app installed latest, unistalled Chrome installed latest - still no previous meeitings showing in web version. Help!!
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