Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • lucagiusti luca giusti (@lucagiusti) reported

    @zoom_us Service is down... great news for who has a subscription (as me) 👍

  • rasithal Rasitha Leelasena (@rasithal) reported

    @zoom_us Thanks, managed to change country. I kept receiving multiple errors whilst doing so though.

  • speechieLO Lauren Osborne (she/her) (@speechieLO) reported

    Hey @zoom_us, Is it possible to add a meeting to my Zoom "Meetings" Tab, when I'm not the host??? Or do I have to trawl through my email everytime to find the link? (I did try the online help center, but I couldn't find the answer).

  • fra_48hStudio Francesca Sasso (@fra_48hStudio) reported

    @Ali_Jonas207 @zoom_us Same problem. I can't either @zoom_us I have an event in few hours

  • TessaKeough Tessa Keough (@TessaKeough) reported

    @genealogytours @zoom_us Glad it resolved - sorry you had issues

  • jasonramasami Jason Ramasami (@jasonramasami) reported

    Before Big Sur and the latest iOS updates I was able to have a @zoom_us meeting running on my Mac *and* share my iPad screen within the app. I have searched high and low and cannot find how to enable this functionality. It’s pretty essential to me running isolation classes. Help.

  • genealogytours CHRISTINE WOODCOCK (@genealogytours) reported

    @TessaKeough @zoom_us And my son figured out the problem in 10 minutes

  • AnitaSrkian Anita srkian (@AnitaSrkian) reported

    @zoom_us Do something about live caption for people with accessiblility issue .. without third party n host independent 🙏

  • mschipperheyn Marc Schipperheijn (@mschipperheyn) reported from São Paulo, São Paulo

    Has anyone embedded @zoom_us videoconferencing in a webpage. We're having tons of issues. They still use jquery and bootstrap for ****'s sake. Seems like their embedding api is nowhere near the quality of the video conferencing itself.

  • sunkit Kitty Hilton (@sunkit) reported

    @zoom_us what’s going on?!! So many issues/errors with our account. Contacting Support to be told @zoom is too busy OR “I’m new...I don’t understand the question”! Please be responsive. TY.

  • joshfunnell_ Josh Funnell (@joshfunnell_) reported

    @SaucySongstres1 @zoom_us I managed to fix it by using my Facebook email and password to create a new account, but once you’ve done that it automatically becomes an alternative sign in for your normal account

  • VeryChicGeek MissKLemare (@VeryChicGeek) reported

    Hey @zoom_us why is the Facebook login not working on any device? You won't let me log in any other way so I can't use the program at all - but annoying when it's my dads birthday tonight, my sons tomorrow and I've set up loads of meetings...

  • Mark_Fraser Mark Fraser (@Mark_Fraser) reported

    @brightwhite @zoom_us I use zoom pretty much most of the time, teams next. Zero issues. Zero bombing. User error perhaps?

  • TrevorBoller trevor boller (@TrevorBoller) reported

    . @zoom_us how can I get a subscription money back. Just bought today ? Your customer service bots are horrible.

  • PublicHistoryUL Public History at UL (@PublicHistoryUL) reported

    @RomieHartigan @zoom_us I'm not entirely sure tbh... I guess we can try to figure it out through trial and error. I imagine it comes with all forms of the app though. If not it is something that needs to be addressed.

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