Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • GingerReject valerie frizzle, liberal freak (@GingerReject) reported

    Hey @zoom_us I know people may have suggested it, but can you investigate an option that makes cameras only viewable by the host? Would help my students so much...

  • msgarlow Ms. Garlow (@msgarlow) reported

    @zoom_us Why are alternative hosts kicking me out of a meeting when they open a different link? Paid accounts, same company. This was not an issue before today.

  • charlesbeeler Charles Beeler (@charlesbeeler) reported

    Horrible customer service, constantly changing security settings without notifying customers and a mediocre interface. @zoom_us has left the door open for @google and others wide enough to drive a truck through. What's your favorite solution for video conf/collaboration??

  • sqlrohit Rohit Nayak (@sqlrohit) reported

    @zoom_us I need to delete %AppData%\Zoom\data each time the teacher changes passcode for the meeting. Maybe a simple fix to invalidate/ update the local cache & save hours of heartache for parents frantically trying to make sure their kids can join the online class on time?

  • ImSpeaking13 Kate🗽☮️🇺🇸⚖️🏳️‍🌈🧘🏻‍♀️♍️💙 (@ImSpeaking13) reported

    Dear @zoom_us, I’m sick of seeing my ******* face. Can you fix this? Thx, KATE

  • PierreGentine Pierre Gentine (@PierreGentine) reported

    @afadames @zoom_us I have had the issue several times in two weeks. Seems to be with PowerPoint but not PDFs

  • afadames Dr. Ángel F. Adames-Corraliza (@afadames) reported

    Am I the only one who is having problems with @zoom_us freezing constantly after I share screen during lecture? Last week we stopped the problem by turning off all the cameras. Didn't work this week.

  • MilesOfSynoptek Miles Feinberg (@MilesOfSynoptek) reported

    I was asked to represent @MicrosoftTeams in a live presentation against a @zoom_us rep. (I personally think it should be a rap battle). Any @Microsoft or other #technology staff want to help me out?

  • hannahathaway bells (@hannahathaway) reported

    No work. Account hacked. No help. No access. Auto reply - busy busy busy. Family run business STOPPED. Where is the love?! Come on @zoom_us many little dancers standing very still

  • AlanCavanna Alan Cavanna (@AlanCavanna) reported

    A huge public thank you to @DustinAlbino, who help me locate the “Raise Hand” button on @zoom_us. Apparently it was recently moved. I was going crazy

  • mihir_ketkar Mihir Ketkar (@mihir_ketkar) reported

    @zoom_us we have a study circle account which I want to upgrade but the page is stuck at payment stage and not going to review order. Help would be much appreciated in this matter.

  • AlyssaJGriffin Dr. Alyssa J. Griffin (@AlyssaJGriffin) reported

    @zoom_us Not having a way for folx to PERMANENTLY change their display name (i.e., so it appears upon meeting entry every time) to their preferred name if they are using an institutional SSO that uses their legal name is a big problem. Solution please?

  • McMousAnony MousAnony (@McMousAnony) reported

    @zoom_us webhooks outage today? I do not get meeting startet events since 15:00 GMT

  • skofgar Roland 🐺 (@skofgar) reported

    Is anyone else experiencing major issues with @zoom_us @MicrosoftTeams and @SlackHQ Many people I know and I are experiencing problems, but we’re all on different networks, locations, providers,...

  • jodyldurbin Jody L. Durbin (@jodyldurbin) reported

    @zoom_us I used to be able to change my name mid-meeting. The option is no longer available. I can’t find anything in support. Help!

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