Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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...🎤David Gilbert🎤
(@DavidGilbertVO) reported
@zoom_us All of a sudden, I can no longer sign in to a zoom session using Google and your support system is inadequate to resolve this. I need help. Please! Thanks!
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“
(@DEANCASLORE) reported
@zoom_us can you help me skip my chemistry class tomorrow thank you
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®️🅰️♑⛎
(@siachenz) reported
@appurv_gupta I have delivered more than 400hrs of lectures through zoom call, on mobile networks. 4 times there hd been problems, due to poor nw, but in that case dongle/fibre all were down. Major credit to @zoom_us for making cmplx things simpler.
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Raj Parikh
(@rajivdparikh) reported
@zoom_us @JharnaPariani Same issue as everyone else here that started recently (Jan 2021)... no internet/firewall/proxy changes....
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Allyssa D.
(@ab_decker42) reported
from
Carlisle, Pennsylvania
@curly_scientist @zoom_us I’ve been having this issue too!
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Caroline
(@Caroline_LEH16) reported
@zoom_us I did the Mac update yesterday and the zoom update and now my external camera doesn’t appear in the drop down under the video tab in settings - help!
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Amanda Jones
(@monkeybottle) reported
@Hessteacherest @GoSunDevils @zoom_us Yep, this is a huge problem. Zoom, please help!
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katy
(@katy63304179) reported
@zoom_us when I paste a link into the zoom chat, students are unable to click it. Copy/paste not appropriate as they are very little. Can you help?
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Austin Gunn - Tenor
(@geordietenor) reported
@zoom_us why has zoom been so terrible in the U.K. today and yesterday? Many people only hearing every third word people say and continuous echos? I haven’t had problems with zoom since I started using it in April last year. I will not pay for another year unless it works well
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Levi |🐞| bIm | 💙 | READ PINNED!
(@Levi_SeaSerpent) reported
@zoom_us Hey, so with the way I signed on, it's not letting me change my display name. It has it set to my real name which really sucks for me. And it says something about SSO? Can you help?
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Tim Murphy 🇨🇦 🏳️🌈 👨🚒🍪
(@grouchdiver) reported
@DanielleLarivee @zoom_us Definitely, it is ridiculous that a service that touts itself as free and easy to use doesn't provide the option to support people fully. My wife doesn't have any hearing concerns but still prefers to have closed captioning on, to better follow along. Thanks, Danielle.
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Dr. Jennifer Chang Wathall
(@JenniferWathall) reported
@zoom_us Since I upgraded my Mac iOS yesterday my slides as virtual background does not record my camera picture (me) anymore! Can you please fix this bug 🙏🙏
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
@afit @zoom_us I understand some of the tech, security and privacy issues but it has been a surprise how many poor rip off apps they allow in the store.
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Adam DeLivres
(@catsociald) reported
@zoom_us When I go into breakout rooms, I can't see the waiting room, so when I'm trying to do small group work, my late students never get in. Is there a fix for this?
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Denali
(@denaaaali) reported
@zoom_us make it so i can turn down specific people in calls
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