Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Toronto, ON | 1 |
| Faribault, MN | 1 |
| Bremen, Bremen | 1 |
| Lloydminster, AB | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Mountain View, CA | 1 |
| Santa Rosa, CA | 1 |
| Laguna Hills, CA | 1 |
| Coyoacán, CDMX | 1 |
| Chambersburg, PA | 1 |
| Irving, TX | 1 |
| Anchorage, AK | 1 |
| Dublin, CA | 1 |
| Glasgow, Scotland | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Matthias from Get The Audience
(@GetTheAudience) reported
Would you like to hop on @zoom_us with me? I want to know what audience you are trying to help, and... We will try to find and understand that audience TOGETHER, FOR YOU. How cool is that? 😎😎😎
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Tired and Worn out
(@wendy_esl) reported
@zoom_us some of my students couldn’t get onto my zoom link even though it’s the same zoom link we’ve been using everyday. Needless to say, it was a terrible day.
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Joff Eaton
(@joffeaton) reported
Following my post weeks ago that @zoom_us took an entire years payment on a monthly subscription, I have not heard anything back from them. I have emailed numerous times, but nothing. If you’re expecting supportive customer service when it comes to Zoom issues, think again.
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Nebguy
(@Nebguy1) reported
@marcorubio @zoom_us You didn’t help, *******.
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Ryan Offord
(@underwaterryan) reported
Finally managed to stop my @Dell XPS laptop going mental with a loud fan during calls on @zoom_us - Disabling @intel Turbo Boost in the BIOS stops the problem. Gone from unusable due to fan noise to being absolutely fine. Finally.
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Katie Hunzinger
(@HunzingerUD) reported
Anyone have a @zoom_us issue where you login and it says you're in another meeting? I can't seem to find the solution (I've logged out everywhere and logged back in, I have no meetings, and Dr. Google hasn't helped). #AcademicTwitter #phdchat #zoomhelp
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Alicia Lynn
(@MamiAlicia143) reported
@PBandJenelley_1 @zoom_us Only if it's an internet problem and it happens about 2 times here and there but I live in the city. Guess you need to talk to your service provider and find out the best wifi booster for your service. We got one cuz we have about 10 devices on our wifi. It works great!
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Another Person.
(@anotheroneuk) reported
@teixeira_jrt @zoom_us I have exactly the same problem over the last few days.
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Pippa Akram
(@Social_Pip) reported
@zoom_us I've updated to Big Sur and now icons are missing in a meeting and on the desktop app. I've googled and apparently there's an update to help with this - where can I find it?
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Nubi Kay
(@NubiKay) reported
"Can you see my screen?" "Am I sharing the right screen?" "Oh no, not what I wanted to share. Can you see this particular screen now?" Looks like a simple "preview" or "show me what I'm sharing" feature would fix this. @zoom_us
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Cameron Mason
(@mameroncason) reported
@kristianindy @Apple @zoom_us In all seriousness. The top bezel of the screen could be a thin led light bar and that solves half the problem.
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Baron Botch #WholesomeGang
(@BaronBotch) reported
.@MicrosoftTeams is the very worst. It worked poorly with my audio interface this evening. It would only recognize one channel, not two. Musician could play his keyboard but not use his mic. This is NEVER a problem in @zoom_us. I really wish the client had used Zoom instead.
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D S
(@damanjit1) reported
@Microsoft @zoom_us And now it won't boot and no hw errors. Tried: Repair Safe boot Restore Booted once after restore and bluescreened again, now give new error: Bad_ststem_config_info (2/2)
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Alphabet City: The Consonants Revolution
(@City_of_Letters) reported
@marcorubio @zoom_us Seriously, who the fk votes for these terrible people to represent them like who votes for these bad faith actors.
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Another Person.
(@anotheroneuk) reported
@zoom_us @teixeira_jrt Unticking the 'Sending video' hardware acceleration checkbox immediately resolves the problem on my end.
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