Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Paris, Île-de-France | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Melbourne, VIC | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| Sheffield, England | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Thatcham, England | 1 |
| City of London, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
| Portsmouth, England | 1 |
| Sydney, NSW | 1 |
| Southwark, England | 1 |
| Saint Leonards-on-Sea, England | 1 |
| Himmelpforten, Lower Saxony | 1 |
| Bedfordale, WA | 1 |
| Ravensburg, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Barbara Taylor
(@bltmacomb) reported
I was running a large @zoom_us meeting w/ many breakout rooms. After a couple of hours, I couldn't move people to rooms. In Dec, I closed & reopend breakout rooms to fix the issue. Today it failed. I lost all access to rooms. I had to close the meeting & restart. Thoughts? v5.4.9
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Laura 🦋
(@LaraNi87) reported
@zoom_us can you please help as to why I can only see 9 people on my screen? Thanks
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tvjames+ 😷🇺🇲
(@tvjames) reported
@zoom_us need an indicator when another presenter is having connectivity issues. That would eliminate the "is everyone else hearing Jim just fine?" and allow a moderator to jump in quicker and keep things rolling. Maybe a small yellow dot on their profile picture.
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@travisamex
(@travisamex) reported
@zoom_us why can’t I launch a poll in a breakout room? Awful - pls fix to allow this or properly update your website documentation. Nice surprise 15 mins before a huge meeting! Wanted each breakout room to do their own polls
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Tony Uphoff
(@TonyUphoff) reported
To the #unifiedcommunications companies positioning themselves against @zoom_us, stop managing to the technology and start managing to the customer-experience. As part of this, start using your own service for video calls with orgs that don't use your service. Not pretty.
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Joe Klinker
(@joe_klinker) reported
@quantumtemporis @zoom_us help
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Tim Stockil
(@TimStockil) reported
@bobby_bridge @zoom_us We use Zoom all the time - my wife is giving a lesson as I write - and generally it works really well. Problems seem to arise when one end of the conversation suffers from poor internet connection. Perhaps this was it. Not much you can do if it was.
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Catherine Mangan 💝
(@catherinem23) reported
@zoom_us screen sharing audio is always a problem with my iPad Pro but never on my other devices... can you tell me why? I have checked settings etc
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jd
(@jonniedarko_) reported
@quantumtemporis No problem @zoom_us
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Alex Palombo
(@AlexPalombo) reported
Hey @zoom_us - I'm having issues with crackly audio when I use my Bluetooth headphones. Are there ways to fix this, or is my laptop just old?
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KATY ANDREWS ✨🌙
(@KATYAND) reported
@maggiefok @zoom_us It’s the notification sound attached to the ‘reminder’ that bores through my skull when I’m wearing headphones. I legit can’t find a solve other than turn down the system level - which always seems to find its way back to 100000000%
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Joshua Burshaw
(@jburshaw) reported
@Sasky @zoom_us So time to burn the house down?
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NXM1
(@NXM112) reported
@zoom_us What happens whenever you open a new meeting or join one that has become slow and poses various problems despite the power of the Internet. Please solve Of some of the problems I encountered 104103 104101 104104
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Madeleine Sauve
(@MadeleineSauve) reported
Must just be me (cuz everyone luvs zoom?!) but I’m officially pissed off at the eleventy ways @zoom_us access can be set up 😡🤬 Sign in,enter code,oops glitch! Click, enter code, join with...... Sign in, to soon! Sign in 1 min before meeting...it started 1 minute ago 😩 #fkcovid
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Kelly Wisecarver
(@WisecarverPR) reported
Help @zoom_us! I need a PERSON to answer a question related to #fraudulent invitations appearing. No answers/direct contacts on your site. DM me with a direct email or phone. Thanks.
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