Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1
Saint Leonards-on-Sea, England 1
Himmelpforten, Lower Saxony 1
Bedfordale, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • BlackbergMoshe Moshe_Blackberg (@BlackbergMoshe) reported

    how do i get some help with #zoom (@zoom_us)? when I join a meeting using my #windows device, my #wifi goes from a ping of blow 3ms to over 100ms, and my download speed goes from over 20mbps, to blow 2mbps. anyone know why?

  • realmikewong Mike Wong (@realmikewong) reported

    Updated to @zoom_us 5.4.7 today on my M1 MBP. The zoom app can't see either #sony or #canon cameras as web cam via USB. Anyone know of a fix?

  • todlad52 Duncan Williamson (@todlad52) reported

    @zoom_us is this a bug? when using power query on a google meet call, the power query editor would not show to the audience while the excel worksheets would. this was using your paid for service

  • ArneKuilman ArneKuilman (@ArneKuilman) reported from Zuid, Provincie Noord-Holland

    Just had a terrible @zoom_us experience - it starts with the terrible email invite - you must be ludicrously insane if you believe this company is worth half a billion!

  • ScottEpcot Trumpster (@ScottEpcot) reported

    @marcorubio @zoom_us What are you doing about the election fraud? This is the only issue that matters right now. Get after it or YOU'LL NEVER BE ELECTED AGAIN. #StopTheSteaI2020 #DUUUVAL

  • csk362000 csk362000 (@csk362000) reported

    @marcorubio @zoom_us You guys down played the virus, lied to the American people and cost lives and now we're finding out documents have been hid on virus reports and attacked and purposely infecting Americans and here your coward *** sits getting a shot. In jail is where you should be.

  • Michael16195263 Michael Wayne (@Michael16195263) reported

    @newtgingrich Their influence and control over @zoom_us is a REAL problem. This is just one example of it. Here is my idea for a stimulus package: GET BACK IN THE OFFICES! Open up American business 100 percent. This is the only way to prevent depression. Repentance from sin must happen too!

  • coffeegeekguy Artie (@coffeegeekguy) reported

    @zoom_us Your app cannot see my new Dell's mic. Dell diagnostics show the mic works fine -- just not with Zoom. How do I fix that?

  • Scholty Dieter Scholtyssek (@Scholty) reported

    Tech support for @zoom_us stinks. Phone tree hell and once you get in touch with someone their level of care is pretty close to 0. Problem is still unsolved. That is all!

  • teixeira_jrt Teixeira JRT (@teixeira_jrt) reported

    @JonigeJon @zoom_us It's does appear to be something between the graphics driver and Zoom so going back to a stable version does fix it. I'm happy to just not use hardware acceleration and wait for non-buggy updates. I'm running a 6-Core 12-Thread so I can go with the CPU processing. Still thanks!👍

  • LucianaLamb Luciana Lambert 💎 (@LucianaLamb) reported

    Hi, @eventbrite. You need to fix your @zoom_us integration. It’s not working. As an event host, I always send the Zoom invitation to my attendees directly via email. But as an attendee I noticed that some organizers might not be aware attendees don’t have a Zoom link that works.

  • pratigyaesther Pratigya Esther Ram (@pratigyaesther) reported

    In another first this year, I am now attending a funeral service on @zoom_us

  • lewbel Arthur Lewbel (@lewbel) reported

    Many Zoom accounts at Boston College are down currently (can't be logged into), and BC IT says other universities are affected as well. #Zoom @zoom_us

  • skuzemewoods Ol Baldy (@skuzemewoods) reported

    @zoom_us Hey Zoom-- you guys have any support tips on being able to login just fine on the app, but bouncing back on the browser? I can't access the profile to give the code for chat support lol

  • ChurchAllen Charles Allen (@ChurchAllen) reported

    Sweet Baby Jesus: Help me while being on this @zoom_us with Seniors talking loud and not on mute.

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