Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Check Current Status
Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Bremen, Bremen | 1 |
| Lloydminster, AB | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Mountain View, CA | 1 |
| Santa Rosa, CA | 1 |
| Laguna Hills, CA | 1 |
| Coyoacán, CDMX | 1 |
| Chambersburg, PA | 1 |
| Irving, TX | 1 |
| Anchorage, AK | 1 |
| Dublin, CA | 1 |
| Glasgow, Scotland | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
| Reading, England | 1 |
| Todmorden, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Gustafson
(@DukeEgr93) reported
@zoom_us @datawizgirl Dear @zoom_us - now that you have taken "away" and "need a break" away, can you put them back? :-D I need a way for me and others in a help room to let the students know when we briefly aren't there. I miss my coffee cup!
-
Laura
(@dutchpc99) reported
@zoom_us would still be really helpful if teachers could “listen in”to breakout rooms w/o having to join them. Would help engagement and collaboration if I knew which group(s) was stuck but didn’t have to interrupt to find out.
-
Brianna Buchanan
(@MrsBriBuchanan) reported
from
Camarillo, California
@zoom_us is there a fix for students not being able to raise their hand?
-
al tanner
(@alastairtanner) reported
hey @zoom_us , your gravestone epitaph will read "You have been signed out because your account is signed in on another device". seriously. fix this festering issue which absolutely no other comms platform has.
-
Justin
(@CmdaPanda) reported
@AngeloLago9 @zoom_us Yeah at the time reports were just coming in, come to find out AWS was down in N. Virginia.
-
Daniel Ashton
(@jdashton) reported
@zoom_us @zoom_us The pastor received an e-mail reply from the bubbly support rep, Lhysha, but the reply utterly failed to reflect the nature and urgency of the problem or to show that Zoom is looking into the issue as a serious server-side failure. Please help us, @zoom_us !
-
Moonduzst ™
(@moonduzst) reported
@zoom_us I have called several times (sales), sent msgs... I can't seem to get anyone to help me with a #zoomroom. Don't mean to be a bother, but boy oh boy do your reps make me feel that way. Should it take over two weeks to get assistance? 🙄
-
Isaiah Zabitsky
(@canadianisaiah) reported
@zoom_us why not have a thumbs down reaction? It would save time when a basic yes/no answer is required and easy to tabulate.
-
XeneoMorph
(@XeneoMorph) reported
@zoom_us Can you seriously fix the bug where chrome would freeze all camera's for no reason?
-
brilynn
(@ThatsSoBrilynn) reported
@zoom_us give me a thumbs down react because I keep asking my students for a thumbs down and they can’t do it
-
Billy ⭐⭐
(@GopherSzn) reported
Y’all got a really big problem with people using FaceTime cameras on Macs @zoom_us
-
Fernando Souza
(@nandopenteado22) reported
@zoom_us Hey, I am trying to buy a Pro version, but nobody from Support can help me add the Spanish VAT number on my shop cart?
-
Dr. M Gallegos
(@mop_head) reported
@EcoEvoLab @hormiga That said, the raise hand feature was disabled today. Don’t know if that was my fault (although I swear I did not touch the settings) or if it was a temporary glitch with @zoom_us.
-
Faye
(@FayeThemTheirs) reported
@DMJreports @BertoInPublic @zoom_us Half of the time when I try to use the pin option it either gives me an error or unpins if the presenter changes layout (is this a glitch?) I end up having to 'hide' tiles with literal sticky notes. Pinning is a helpful feature but still has issues.
-
Edward
(@Edward56886501) reported
@zoom_us Zoom development, is it so hard to include a feature for every user that says YOU ARE MUTED in BIG BOLD letters in the in an obvious part of the screen??? Seems like the mute issue is fixable.
Check Current Status