Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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𝘽𝙤𝙗𝙗𝙮 𝙃𝙚𝙖𝙡𝙮 🚁 ⚕
(@realBobbyHealy) reported
from
Firhouse, Leinster
@AlanMeaney @zoom_us Yep. And doesn take 20 minutes to startup nor require an MS login half the time.
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Hannah Bond
(@h_rbond) reported
Interesting (yet predictable) to hear how many other ppl have such major issues with @Virgin's shoddy @virginmedia. It's not a surprise given that I haven't got through a @zoom_us call w/video for weeks! They certainly aren't a service provider. It's more like day light robbery!
-
Mark Pilipinas
(@Mr_redjumpsuit) reported
from
Aulnay-sous-Bois, Île-de-France
@zoom_us our group is trying to access our zoom account but it keeps having an error? What ahould we do?
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billiecat__
(@billiecat__) reported
@zoom_us why are my sharing capabilities limited now? I used to be able to share tabs or parts of my screen and now I’m only given the option to share entire screens. Please help. Big problem.
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Erin Walsh
(@E_Walshie) reported
@zoom_us I have been legit trouble shooting your pre assigned breakout rooms for weeks! I spent 1.5 hrs tonight trying to prep for a huge meeting I have on Thursday. How is it that such a large company tech company is so poorly staffed to help its end users? #help #zoomswack
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samspearsevans
(@samspearsevans) reported
@otter_ai @zoom_us I have all of that connected. Written in my tweet. The problem is that it doesn’t display in webinars.
-
Anita
(@AnitaM86) reported
@zoom_us @AppleSupport Hi, I've been having problems with Zoom ever since I updated to BigSur. When I open Zoom, it stays buffering and never enters the meetings. I can open Zoom in iOS without problem. Is there an issue, or it's just my OS?
-
Yassi Moghaddam
(@yassimoghaddam) reported
@zoom_us Are you having a problem with your webinar functionality? You make it impossible for your (business account) customers to get urgent support. Have been trying for the last hour to no avail.
-
reis
(@reispectful) reported
@zoom_us fix ur ****, i swear my **** gets unmuted randomly whenever I’m singing
-
Anand Vishwanath
(@anand003) reported
NBN down 😑. No idea why and earliest technician available from @NBN_Australia @Telstra is 48 hours from now. Dreading 2 days of @zoom_us calls on 4G now 🥺! Crappy telco infrastructure is probably the single biggest deal breaker to remote work in Australia.
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Ning Ning Cheang
(@NingNingCheang) reported
@ImposterSbl @zoom_us We had the same issue since Sep. Spoken to zoom US twice and was told they couldn't help as we're UK. They gave me a contact name for UK and he didn't even bothered to get in touch. Perhaps we're not deemed worthy enough to be considered as K-12?! @zoom_us 😠
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Jennifer Garvey
(@jengarvey) reported
@zoom_us Your latest update has made it so Zoom no longer works on my Chromebooks, making virtual learning impossible. Your customer service won’t offer help since i’m not a paying client. Any suggestions?
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The HT lab
(@theHTlab) reported
@zoom_us you need a pointer feature for the audience. It would help us communicate when we have questions about presentations.
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Joff Eaton
(@joffeaton) reported
Very disappointed with @zoom_us . I have emailed their billing department twice due to them taking all 12 months payment rather than the agreed monthly subscription and I haven’t received any email from them. Very poor service.
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charu chandna
(@charuc47) reported
@zoom_us I have bought premium subscription of Zoom Account but the host is unable to share any file during a meeting. Kindly help!!