Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • HilaryJCampbell Hilary Campbell (@HilaryJCampbell) reported

    @glover_lshtm @zoom_us No! @zoom_us Several people reporting the same issue. Can you help?

  • nufsaid2 Biter/Sting/Curator🌊🌈⏰📬💙 (@nufsaid2) reported

    @zoom_us Unfortunately, I had to constantly monitor my 5 yo grandson’s time with online education. The teacher had problems showing the blackboard to online students and failed to check their work. Hybrid classrooms are the worst.

  • MflWitham Natasha Witham MFL (@MflWitham) reported

    @zoom_us trying to resolve some ongoing Chromebook zoom issues (glitchy audio and audio not sharing) which caused issues in a webinar. Tried online support but didn’t get anywhere and can’t access a person as I don’t have a ‘zoom pro’ account. Please could somebody help me?!

  • FEEZYDoesIT Hafeez Noorani 🇨🇦 (@FEEZYDoesIT) reported

    @TransitGeekJoe @zoom_us @TranspoChoices Signal is also crashing. Banks are having login issues.

  • Mel57333767 Mel (@Mel57333767) reported

    @aymanelfayomy @zoom_us The Zoom customer service is awful. Staff can be very nasty and unhelpful.

  • DWDevelopments Dennis Davis (@DWDevelopments) reported

    @zoom_us @teacher2teacher issues with Zoom Annotations. I also sent a reply to support and got the same canned email even though all I was trying to do was explain what fixed the issue so the support page can be updated.

  • MaybeDavey24 Dave... (He/Him/Y'all) 🚇Ⓜ️ (@MaybeDavey24) reported from Ashland, California

    @TransitGeekJoe @zoom_us @TranspoChoices That might be the key. I don't know if updating it on the spot would help. Updating the laptop might be good in practice, but it might come down to RAM resources

  • taahdiana Taíza (@taahdiana) reported

    @zoom_us Can you please help me? I try to start my meeting at my pc and it keep happening the error 104103. I've already tried it all. In my laptop is all good, my pc was all good until Dec 30, and now it just doesn't work. Please, what can I do, I need it to work 😭

  • legallyliona Liona Williams (@legallyliona) reported

    @zoom_us I have raised a concern online, could you please help me by addressing it?

  • MysteryMythos The Mythos Mystery Society (@MysteryMythos) reported

    @zoom_us Ive been green for 2 weeks now, how do I fix this?

  • atilolao1 atilolao (@atilolao1) reported

    @zoom_us can you please help me. No one can hear me on the call today. i have the latest updates and its definitely not my microphone as I could receive a facetime call on my imac. Thanks

  • kylemackie kylemackie (@kylemackie) reported

    note to vendors (cc: @zoom_us) - if your help desk/billing telephone prompts ask for a "zip code", you're not doing things correctly.

  • DWDevelopments Dennis Davis (@DWDevelopments) reported

    @zoom_us @teacher2teacher I went there per the reply & closing of the support ticket sent to me by Zoom Support. An update to that page is needed. Looks like when updating to version 5.4.X hardware acceleration creates the misalignment and jagged writing issue.

  • DWDevelopments Dennis Davis (@DWDevelopments) reported

    @zoom_us @teacher2teacher I solved my own issue. This was frustrating. I understand that I have a free account but support a district with close to 1000 paid accounts. I went to your online options. Nothing there speaks about hardware acceleration or scaling to fit on the screen as things that may create

  • eduardovisuals eduardo torres. ↩️ (@eduardovisuals) reported

    has anyone had issues with the new M1 Macbooks while using @Google Meets. I try connecting a source via HDMI and it just flickers. I switch over to @zoom_us and that source works perfect. Just a standard Video Capture Card.

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