Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • terry_hugo Terry Hugo (@terry_hugo) reported from Indianapolis, Indiana

    With everyone using @zoom_us so much, I’m surprised that it isn’t trending here yet that the platform is down. #Zoomdown

  • bakshi_adnan Adnan Bakshi (@bakshi_adnan) reported from Anantnāg, State of Jammu and Kashmīr

    @zoom_us @ericsyuan I have a business plan subscription with zoom, my call are answered by answering people asking me to wait for call back, but unfortunately I never get a call back my emails are answered in 12 days, I'm facing allot of issues with zoom support team. HELP ASAP

  • mensnakedyoga MensNakedYogaLondon (@mensnakedyoga) reported from London, England

    Friends, @zoom_us is currently experiencing a major technical outage in the UK and we've had to abandon our class this morning. We're going to try again at 2pm BST on the hope that the technical problems are resolved.

  • sand_vaswani Sandeep Vaswani (@sand_vaswani) reported from New Delhi, National Capital Territory of Delhi

    @zoom_us Facing terrible issues in Zoom conference Sessions today. Not able to hear anyone. This is creating a devasting effect on my workshop participants. Can this be fixed asap.

  • ShentonStage Mark Shenton (@ShentonStage) reported from Camberwell, England

    Incredibly frustrating day, with @zoom_us not working properly. Funny how reliant on technology we’ve become, especially now in lockdown. And how powerless we feel when it fails us! #zoomdown

  • TurnstileTours Turnstile Tours (@TurnstileTours) reported from Brooklyn, New York

    @zoom_us @otter_ai After Zoom updates this weekend, live otter captioning streaming is no longer visible on user interface. Tried resetting but still no otter captions visible for users. Please help! This is important for accessibility.

  • ShellyKramer @shellykramer (@ShellyKramer) reported from Kansas City, Kansas

    @stevemann @zoom_us @KeybaseIO @SkypeBusiness Definitely attributable to a lack of a security first dev mindset. Not a new issue, but freemium users aren’t paying that much attention.

  • smenor Scott Menor (@smenor) reported from Gilbert, Arizona

    There are many more pressing issues to resolve as a civilization but we really needs to just establish that meetings should be scheduled for their actual start times - especially when they’re are @zoom_us meetings.

  • pawandhera Pawan Dhera (@pawandhera) reported from Ulhasnagar, State of Mahārāshtra

    @camilaelayda @zoom_us Yes, since noon there was an issue.

  • PhillyPartTwo Michael MPH 🇺🇸 (@PhillyPartTwo) reported from Philadelphia, Pennsylvania

    @steph_kon @thezolas @sidedooraccess @danmanganmusic @tyler_bancroft @saidthewhale @zoom_us I mean he was just chowing down away on some good looking ribs during the show. Don't interrupt Dan's dinner.

  • holisticballet Holistic Ballet (@holisticballet) reported from Poplar, England

    @zoom_us I lost a lot of money today because of the zoom break down on my busiest day of the week. Very frustrating and disappointing and I may look for alternative platforms.

  • mrsmediamom Robyn Murphy (@mrsmediamom) reported from Owings Mills, Maryland

    @zoom_us @craigmwood Same. Ticket sent twice. Priority high. No replies. Please help #5616539

  • magictaz Taz ( paul marlow) (@magictaz) reported from Leyland, England

    @zoom_us please can you tell me how long it will take to fix the issues with zoom in the Uk . I can’t run my business and I’m letting customers down because of it

  • PIniomor IAmPete (@PIniomor) reported from Abuja, Federal Capital Territory

    @zoom_us is down!

  • markrsmith Mark Smith (@markrsmith) reported from White Horse, New Jersey

    @zoom_us It’s a very large subset. Had to move the church service to Facebook Live. I hope you’re refunding paid accounts.

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