Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Madrid, Comunidad de Madrid 3
Berkeley, CA 1
Toronto, ON 1
Faribault, MN 1
Bremen, Bremen 1
Lloydminster, AB 1
Guayaquil, Provincia del Guayas 1
Mountain View, CA 1
Santa Rosa, CA 1
Laguna Hills, CA 1
Coyoacán, CDMX 1
Chambersburg, PA 1
Irving, TX 1
Anchorage, AK 1
Dublin, CA 1
Glasgow, Scotland 1
Copenhagen, Region Hovedstaden 1
Houghton, NY 1
Ilkeston, England 1
London, England 1
Crewe, England 1
Doncaster, England 1
San Francisco, CA 1
Cuautitlán Izcalli, MEX 1
Puebla, PUE 1
Taguig, National Capital Region 1
Abidjan, Abidjan 1
Wildeshausen, Lower Saxony 1
Sant Boi de Llobregat, Catalunya 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • thomas_quinlan Thomas J. Quinlan (@thomas_quinlan) reported

    @zoom_us Interestingly, I don't have this setting in my personal account. I've submitted a help desk ticket for my corporate account.

  • DLDietrich Danielle Dietrich (@DLDietrich) reported

    @InHouseSecret @JudgeFergusonTX @zoom_us I would have tears streaming down my cheeks and need to shut off my camera and mute

  • Aquare11 Aquare (@Aquare11) reported

    @zoom_us This is what you need to fix

  • taekmountain l’ours (@taekmountain) reported

    @JudgeFergusonTX @zoom_us ....does he fix it?

  • TravisS42347023 TREVOR BAUER STAN Account (@TravisS42347023) reported

    @zoom_us I can't join class because of error code 1132

  • rbonini Roberto Bonini (@rbonini) reported

    @lawrencehurley The real issue here is that the meeting organisers account setting for this only applies to users in that account. Guests can still have filters. Maybe @zoom_us can resolve this?

  • CiaraMcGreevy2 Ciara McGreevy (@CiaraMcGreevy2) reported

    @zoom_us any chance you could stop stealing £28.78 a month off me when I am clearly signed up to the basic / free service only? No phone number on your website and no way to stop this monthly theft because I’m not signed up to any premium service

  • KristaSig Krista Sigurdson (@KristaSig) reported

    @kadidakenner @zoom_us I'm so sorry that happened to you! I don't know enough about it to advise, but if the police can't help, they should know who could. What a terrible thing to have to experience.

  • eszter Eszter Hargittai 😷 (@eszter) reported

    @jeremyfreese @zoom_us it looks like I can indeed be a co-host, tx I still think this would be an important feature since it would help not replicate lots of effort eg in instances where I could share polling Qs I've already put together; it's like how you can export survey Qs in @Qualtrics

  • tobyrolph Dayz_out (@tobyrolph) reported

    @zoom_us is the 4:3 aspect ratio curtains a permanent feature on phones when everyone else is via desktop clients? It looks very unprofessional. Can you fix this ?

  • ChristiSaindon DrCleverSassy (@ChristiSaindon) reported from Queens, New York

    @Apple has already tried everything and found no issues... @zoom_us help me please! I teach from home, using my institutional zoom account.

  • Talk2Giuseppe Giuseppe Munno (@Talk2Giuseppe) reported

    @zoom_us - A bug appeared at the start of the month - appears to only be in the linux/mint version. Attempting to control another screen causes the linux version to freeze and crash. When will there be a fix for that? Meanwhile, make the older versions available for DL please.

  • kokoandjune S Nicole (@kokoandjune) reported

    @zoom_us Hi! When someone complains about the audio sounding like a person is in a tunnel, but no one else is having the same problem what could it be?

  • elissawashuta Elissa Washuta (@elissawashuta) reported

    @esmewang @zoom_us Yes, for my classes, which are standard meetings, it doesn't happen--I was in a webinar recently and the panelists' messages to other panelists were apparently showing up for the whole audience (!) so it sounds like Zoom has some webinar issues to work out

  • emmas80 emma stewart (@emmas80) reported

    @zoom_us No problem will do

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