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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • willkramer
    Will Kramer (@willkramer) reported

    @avc Thanks for bringing awareness to this problem. A more cost effective solution would be a software update by @zoom_us to allow approved virtual backgrounds selected by the schools. Perhaps even force all students to use backgrounds when on cam so everyone is viewed the same.

  • CaramelBear81
    cee bear (@CaramelBear81) reported

    @zoom_us Hi, do you have a consumer service number in the U.K.?

  • TheRealSlimDav2
    TheRealSlimDavey (@TheRealSlimDav2) reported

    @zoom_us Why can't I see chat history from before I join a meeting? Frequently I take trainings with multiple sessions, so joining a later sessions means missing the useful links & instructions provided by the instructor when they started the training. Please fix this feature.

  • ChevalierDuPape
    Hugues de Payns (@ChevalierDuPape) reported

    @zoom_us plz find a solution to microphone issue in the beginning of every meeting. Some people are struggling to find out how to connect the audio and this is a complete waste of time.

  • TheWheelMe
    A Christmas Adult Beverage (@TheWheelMe) reported

    @zoom_us Neither the help documentation nor the interface makes clear whether this setting is applying the noise reduction on my microphone or on all of the signals coming to my speakers. The distinction matters: I am unsurprisingly less bothered by my own potato chips that other people's

  • robertmain_
    Robert Main (@robertmain_) reported

    @acar321 @PhilippeLoctaux @zoom_us Hangouts or Skype don't seem to have this issue. Just zoom.

  • b5eaf56a3b0b4c1
    Syed Mohammad Akmal (@b5eaf56a3b0b4c1) reported

    @zoom_us I am facing issues in zoom since 8 days but no resolution

  • TradingNimbus
    TN (@TradingNimbus) reported

    @zoom_us @Skype can you guys help congress out with their hearing quality? The sound is horrible. #roaringkitty #RobinHood $Gme $zm $msft

  • atribeclldchris
    Chris (@atribeclldchris) reported

    Is anybody using Zoom right now and having issues? @zoom_us

  • _steve2_
    Steve Mahoney (@_steve2_) reported

    So here's the thing that is the major privacy - hipaa - legal issues with @zoom_us You don't know who else is in the room with a person What is being recorded Judges threaten that this is illegal but it is virtually unprovable tested stuff already Imagine if....

  • GigabiteDan
    Dan 🧑🏻‍💻 (@GigabiteDan) reported

    @zoom_us Thanks! Yeah the issue is on the iPad. On iPad though there is no such difference, it’s all speaker. In any case, OK, pushing the button on the screen can silence— but it is standard UX that simply dropping vol to 0 mutes, not sure why the iPad app devs would override that 🧐

  • Talk2Giuseppe
    Giuseppe Munno (@Talk2Giuseppe) reported

    @zoom_us - Until you're willing to fix bugs, please make older versions available for download so us working folk can roll back to a working version of your software. ie: Linux Version.

  • pulpjedi
    Jeff Roy 🎬🍿☕️💻🐕🌴🖖 (@pulpjedi) reported

    @Adamski @emerywells @zoom_us What Adam said. I run 6-8 hour board meetings over Zoom with showing presentations and videos along the way. That’s not to say I like Zoom... I hate it. But I haven’t had any issues.

  • leedsbarber
    Philip Nicholas (@leedsbarber) reported

    @zoom_us Zoom is taking money from my PayPal account but both of my accounts say they are free, therefore I am unable to use the chat feature to find out what my paid account details are. Can anyone help please?

  • NoscoMihi
    unequivocallyMe (@NoscoMihi) reported

    @zoom_us hi. I’ve tried several times to reach customer service via email since phone support is only available for business accounts. Is there anyone I can be helped?

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