Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:


Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Bengaluru, KA 13
Helsinki, Uusimaa 10
London, England 5
Delhi, NCT 4
Quito, Provincia de Pichincha 4
Mumbai, MH 3
Cambridge, England 3
Yangon, Yangon Region 2
São Paulo, SP 2
Edmonton, AB 2
Mexico City, CDMX 2
Hyderabad, TG 2
Singapore, Central Singapore Community Development Council 2
Vancouver, BC 2
Pune, MH 2
Kanpur, UP 2
Ealing, England 1
Chandigarh, CH 1
Phnom Penh, Phnom Penh 1
Hampstead, England 1
Lancaster, England 1
Ciudad del Este, Departamento del Alto Paraná 1
São Luís, MA 1
Chennai, TN 1
Guaynabo, Guaynabo Municipio 1
Central, Central and Western District 1
Surbiton, England 1
Montpellier, Occitanie 1
Barrie, ON 1
Edinburgh, Scotland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:
  • rachelle (@haddad_rachelle) reported

    @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

  • Emma Louise Sheppard (@ShepEmma) reported

    @zoom_us I have cancelled my account several times and continue to get charged! Can someone please help by closing my account?

  • Greg Fong (@khole_greg) reported

    @Ramshandilya @zoom_us @MicrosoftTeams Did you ever figure this out? I have the same problem and it drives me nuts

  • Leslie Truex, Literary Agent (@ltruex) reported

    Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?

  • Scott Wells 🇺🇦 (@wellsology) reported

    Interesting calculation on the part of @zoom_us to cap the free account at 40 mins for one-on-one meetings, thinking people would rather spend $15 per month for full hour meetings versus finding another service.

  • Robert (@Siroberte) reported

    @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

  • Niger Delta Youth Peace Movement (@NigerDeltaYPM) reported

    @zoom_us I have been finding it very difficult to make payment for almost a week now. Pls help.

  • Pierre Bruynooghe (@P_Bruynooghe) reported

    @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

  • Kanadatreff (@Kanadatreff) reported

    @sarahflorman @zoom_us Try the login with the Zoom client!

  • slow-moving apocalypse (@sarahflorman) reported

    @zoom_us I keep receiving the following message when I try to log in: An error with reCAPTCHA occured. Please try again. Help?

  • Wasim Ahmad (@wasim80) reported

    @zoom_us @lillybientot It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

  • Wasim Ahmad (@wasim80) reported

    @zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

  • Augustus Garrison (@happyfrozenfire) reported

    @zoom_us fix your servers

  • ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported

    @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

  • MattBling (@saxeeosayande) reported

    @zoom_us why can't you guys just stop taking money from my Acc! I only needed your service for 1 month. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now. I need help on how to stop this anyone.

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