Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Paris, Île-de-France | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Melbourne, VIC | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| Hastings, England | 2 |
| Sheffield, England | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Thatcham, England | 1 |
| City of London, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
| Portsmouth, England | 1 |
| Sydney, NSW | 1 |
| Southwark, England | 1 |
| Saint Leonards-on-Sea, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Brianna Buchanan
(@MrsBriBuchanan) reported
from
Camarillo, California
@zoom_us is there a fix for students not being able to raise their hand?
-
Al Keyhole
(@AlKeyhole1) reported
@zoom_us I've been using Zoom for two years. Now when I login it fails and when I reset it says "You tried to reset your password but there is no account associated with this email address. " This is nonsense, how do I fix this?
-
LeRouxHealth&Beauty
(@LeRouxHealth) reported
@zoom_us trying to share screen with my iPad on Windows PC.. there is no option for share with cable.. can you please help?
-
Moonduzst ™
(@moonduzst) reported
@zoom_us I have called several times (sales), sent msgs... I can't seem to get anyone to help me with a #zoomroom. Don't mean to be a bother, but boy oh boy do your reps make me feel that way. Should it take over two weeks to get assistance? 🙄
-
Alessandro Esposito 👨🔬🔬🧬👨👩👧🇪🇺🏳️🌈
(@alesposito75) reported
@gburtch @zoom_us In OBS we get animations... in Zoom only static slides... or did they fix this?
-
XeneoMorph
(@XeneoMorph) reported
@zoom_us Can you seriously fix the bug where chrome would freeze all camera's for no reason?
-
Stuti Dixit
(@dixit_stuti) reported
@CSP92204993 @zoom_us @JharnaPariani Me too hit same issues
-
brilynn
(@ThatsSoBrilynn) reported
@zoom_us give me a thumbs down react because I keep asking my students for a thumbs down and they can’t do it
-
Bridger Smith
(@BridgerSmith8) reported
@zoom_us zoom keeps unmuting my audio automatically how do I fix this
-
Jonathan Lane
(@JonLanePhoto) reported
@zoom_us you couldn't make it more frustrating to sign up for a PAID account or log in afterward, if you tried. I already regret I plunked down my $ for a year.
-
J. Mao
(@jjm09) reported
@raymepastore @zoom_us Wow I thought the meeting passwords help prevent the bombing problem!
-
@linda
(@Lindaforfamily) reported
@zoom_us Help can you tell me why forgot password keeps taking me to sign in and not a place to change my password ? Frustrating!
-
Michael Gustafson
(@DukeEgr93) reported
@zoom_us @datawizgirl Dear @zoom_us - now that you have taken "away" and "need a break" away, can you put them back? :-D I need a way for me and others in a help room to let the students know when we briefly aren't there. I miss my coffee cup!
-
Daniel Ashton
(@jdashton) reported
@zoom_us @zoom_us The pastor received an e-mail reply from the bubbly support rep, Lhysha, but the reply utterly failed to reflect the nature and urgency of the problem or to show that Zoom is looking into the issue as a serious server-side failure. Please help us, @zoom_us !
-
Billy ⭐⭐
(@GopherSzn) reported
Y’all got a really big problem with people using FaceTime cameras on Macs @zoom_us