Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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No mordidas
(@MordidasNo) reported
There is nothing worst than customer service in @zoom_us it’s impossible to talk to a HUMAN BEING! My business account disappeared and there is no way to get an answer! If you are not able to handle the growth, then don’t grow!!!
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Kira B.
(@babykeeks5) reported
@zoom_us please shut down this week, we are stressed!
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rose
(@sekufey) reported
@zoom_us pls go down i dont wanna be in class
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Cole Brecheen
(@cbrecheen) reported
No video controls for participants, lots of audio problems, lots of connection problems. No reason to be using this inferior platform that I can see. Choice was probably based on bogus security concerns, or misimpression that @zoom_us has weaker dial-in or vote-counting features.
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Liz Mazzei
(@esullymaz) reported
@zoom_us i just found out I can only have 100 people for my virtual baby shower but I have way more people coming! Please help!
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Traci Peace-Greco
(@GrecoPeaceT) reported
@zoom_us Morning is there someone to email re issue with Zoom on my windows 7 laptop? Thx
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Tony Clarke
(@tonyclarke_1) reported
@zoom_us @ericsyuan @TIME Congratulations sir.. Perhaps you can get one of your techs to respond to my trouble call from three months ago.
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Rohith Vempati
(@VempatiRohith) reported
@zoom_us @ericsyuan @TIME 32bit Ubuntu download link for zoom client says access denied. Please solve the issue
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SivakumarPalaniappan
(@sivaspeaks2) reported
@zoom_us I am not getting 2 Factor Authentication Key via SMS for last 20 mins...even after multiple tries. How do get support quickly on this? I've a session planned right now. Please help me on an emergency basis. Your Chat BOT is only giving some crazy answers.
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Lana Elie
(@LanaElie) reported
London goes into yet another lockdown and google goes down. The world really is ending. Will @zoom_us be next?!? Then what?
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karen koslow
(@karenkoslow) reported
@zoom_us what is up with the 20 screens of Captcha verifications even after all are right! I am have to use your service since my company has a subscription but it is not fun or easy! Explanation please for this annoying feature?!?
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ilan kasan
(@ilankasan) reported
@guillaumecabane Pray @zoom_us does not go down.
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Ray CoopDeville
(@r_rexx) reported
Tryna figure out why zoom isn’t down???? @zoom_us
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harshvaswani
(@hrahvaswani25) reported
Hi Someone new person in our class try to joining daily and trying to bad works in class bad song bad videos and he try to join daily Please help!! @zoom_us
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Tukang Tulis
(@anonim_voice) reported
@zoom_us my participant cant join zoom meeting right now. Is there problem?