Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 9
Seattle, WA 7
Portland, OR 7
Los Angeles, CA 6
Quito, Provincia de Pichincha 5
New York City, NY 4
Chicago, IL 4
Minneapolis, MN 4
Lima, Provincia de Lima 3
Birmingham, England 3
Bogotá, Distrito Capital de Bogotá 3
Orlando, FL 3
Austin, TX 3
Washington, D.C., DC 3
San Jose, CA 3
Oakland, CA 2
Providence, RI 2
London, England 2
Kenmore, WA 2
Petaluma, CA 2
Vienna, Wien 2
Basildon, England 2
St. Louis, MO 2
Manchester, England 2
Brussels, Bruxelles-Capitale 2
San Isidro, Lima 2
Sacramento, CA 2
Santa Rosa, CA 2
Nashville, TN 2
Berkeley, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • itsMishaAnita Miss Mish (@itsMishaAnita) reported

    @zoom_us I can’t login to my account and can’t speak to support because you need info that is in my account, HELP PLEASE

  • dariel1870 dariel (@dariel1870) reported

    @zoom_us im having technical difficulties. I can’t get into class. Help!!!!🥺🥺🥺🥺🥺🥺

  • Arron77687816 أذكر الله (@Arron77687816) reported

    @zoom_us @JharnaPariani I am having the same issue

  • OmegaPolice Raphael Reitzig (@OmegaPolice) reported

    @zoom_us Restarts won't help. Virtual backgrounds just don't work on Linux. At least not without a greenscreen, and based on experiments with black as replaced color I have my doubts about that as well.

  • anotheroneuk Another Person. (@anotheroneuk) reported

    @zoom_us @teixeira_jrt I see the latest NVidia Drivers (461.33) include a fix which might help this: "[NVENC] Colors of webcam video image on receiving end of Zoom may appear incorrect [3205912]"

  • ericalikestech Erica Peterson (@ericalikestech) reported

    @hotgirlintech @zoom_us We recently produced a virtual funeral service using Zoom. Is there something you need help with?

  • JoelPaulraj Joel Paulraj (@JoelPaulraj) reported

    @zoom_us Call Me not working this morning!

  • rebootdude Jawwad Farid (@rebootdude) reported

    Student office hours with wedding music on full blown speakers with a terrible sound mixer are now on. Teachers on @zoom_us will inherit the earth.

  • javeedsukhera Javeed Sukhera MD PhD (@javeedsukhera) reported

    HELP: Despite working fine in the past, when I try to use screen share my @zoom_us on my mac, the content is a black screen. I've tried to find help online but can't so I'm turning to the twitterverse for help.

  • jonerp Jon Reed (@jonerp) reported

    @krmarko @zoom_us to me it all comes down to this: are you a (video) service or a trusted collaboration platform? If you can become the latter you could have a big moat. If you're the former then the likes of Teams (with platform behind it) and Meet (heading that way) are formidable....

  • killedbygoogle Killed by Google 🔪 (@killedbygoogle) reported

    Man Zoom's client was completely ******* up my interview. It kept queuing error/alert messages about my mic and speaker, cutting audio/mic, and then flashing them up on my screen all at once. Then resolving itself. The hell, @zoom_us.

  • Violino1567 Oliver Webber (@Violino1567) reported

    @zoom_us we are having a heap of problems with participants getting the “host is in another meeting” message and unable to join. Can you advise? No one seems to know what causes this.

  • happyplum41 juliedancer (@happyplum41) reported

    @zoom_us How can our business get help with our son phone? We emailed a request through zoom support on JANUARY 11th and have had no response.

  • EnAdust EnCellAdust (@EnAdust) reported

    @zoom_us Since last week half of our class cannot hear my sound on screen sharing. Those who cannot hear, have tried unistalling and reinstalling zoom, still doesn't work. Any help?

  • shemtovo Luis Shemtov 🏳️‍🌈🇮🇱🇪🇺🤖💪 (@shemtovo) reported

    @hkanji @zoom_us I vaguely recall theres something like this. One of the things they got into media trouble with was that the client grabs the active window title.

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