Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Hastings, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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MrsAlderaan
(@MrsAlderaan) reported
Okay, folks. #AmEditing today, and the plot of my #novel needs your help. When on a @zoom_us call, if you are a participant and not the host, can you block an individual from sending you messages? #WritingCommunity
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Simon Nott
(@SimonNott) reported
@JasonGroves1 @BBCWorldatOne This Pandemic really has been a boon for learned pessimists satisfying an urge to deflate the nation with a worst case scenario. The mere sight of one staring down a computer screen will be the lasting image of 20/21. @zoom_us - you have a lot to answer for!
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🎉🎉Mistress Sydney Feminisation School🎉🎉
(@sydney_academie) reported
@emmajrogerson @zoom_us I was facing same problem until legithackzone on Instagram recovered my hacked account in 30 minutes, he’s trusted and reliable
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Jane Franklin
(@jrfrank) reported
@zoom_us standard practice is to rip off their customers - have a live paid up subscription to middle of next month but they have double charged me - robbery! #zoom customer service is non existent and you can’t contact them
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Niki 🏴
(@Fizzbw) reported
@AshleeMBoyer @zoom_us Sorry it’s 2.30 am here and I’m being an insomniac 😬 I really don’t want you to got out any trouble, now I know we have to switch it on I’ll figure it out I’m sure xxx
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Scientist 💚
(@Teaizfantastic) reported
@zoom_us Others: I am sorry I don't the answer sir Me : I can't hear you sir internet error let me rejoin
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Roberta Lavin, PhD, FNP-BC, FAAN☢️🌪️💧🌊🔥☣️
(@RobertaLavin) reported
I have come to detest the @zoom_us webinar format. I would rather not attend events than attend in that format. It is impersonal and shuts down all interaction.
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Kirsten Hemmy
(@KirstenHemmy) reported
@therevsteve @zoom_us I have been having the same problems today...some of my students have also had trouble joining.
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Margie
(@margarinemargie) reported
@AshleeMBoyer @zoom_us I try to ask out loud or in the chat that the host turn the captions on at the beginning of meetings to help with awareness. I really don't get why they can't be turned on automatically.
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Officially Louise
(@louisecvmiller) reported
Ermmmm so I can't log into @zoom_us I keep getting error 1123, I sent a ticket about this problem and got a email back saying they are not answering open tickets at this time 👀. Anyway does anyone know any alternatives? I need to be able to record meetings for my channel.
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Stacy Gilmore
(@stacyanngilmore) reported
@JamesCraigmyle @Skype @zoom_us I just said to my son that I wish we could have a trainer come to the house! This may be the next best thing seeing as I don’t live near you. Need help with my very needy 1 year old.
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Sarah Glendenning
(@SGInterpreting) reported
Aaagh got a green screen which is great except for @zoom_us. The angle on the camera seems to be really wide. My green screen fits everything else! How to I solve the issue except for buying a wall to wall screen?
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Scientist 💚
(@Teaizfantastic) reported
@zoom_us Others: I am sorry I don't know the answer sir Me : I can't hear you sir internet error let me rejoin
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acaaa
(@ordorinarygal_) reported
@zoom_us there is some problems in zoom, my cam always on. but somehow, people cant see me. because of you, my lecturer scold me😌 please fix it!
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Tony McMahon
(@Londoner_Tony) reported
Does the @zoom_us help centre actually exist and respond? I’ve got a biz account and going mad here #zoom
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