Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Girl Ryan
(@Girlryliz) reported
@zoom_us is something going on? My meeting keeps quitting, folks keep getting kicked out of breakouts and some can’t login no matter what we try. Yikes, not a good look for a org wide meeting I’m leading.
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nolanshreds
(@nolanlegaspi) reported
is da raised hand button broken ? @zoom_us
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Karla Orosco
(@karlacalbear) reported
from
Lemoore Station, California
@zoom_us Our middle schoolers can’t raise a hand this week to signal they want to speak. How do I fix this? They can give me thumbs up.
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Joel Garcia
(@cryptand_maker) reported
@scenerykookie @pldt @zoom_us Same here. Looks like PLDT is so slow in resolving this issue. You may connect via virtual private network (VPN) at the moment to access Zoom
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LadyTremaine ✪ STAY HOME ⍟ WEAR A MASK
(@LadyTremainee) reported
Hello? Help? My @zoom_us meeting is in 2 hours but @PLDT_Cares still isn't connecting! No @Viber as well.
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Dalal
(@Dalal49571013) reported
@zoom_us Hi! Please help! The "raise hand" button is missing! I can't find it, not even under the "participants"! How can I fix this? Thank you!
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Brian Lantz
(@BrianLantz_NHCS) reported
Please be advised @NewHanoverCoSch that @zoom_us is investigating reports of issues starting and joining meetings for a certain subset of users. We are monitoring the situation. @NHCSTechDept
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Faye
(@FayeThemTheirs) reported
@DMJreports @BertoInPublic @zoom_us Half of the time when I try to use the pin option it either gives me an error or unpins if the presenter changes layout (is this a glitch?) I end up having to 'hide' tiles with literal sticky notes. Pinning is a helpful feature but still has issues.
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Jeremiah Garza Helper
(@JeremiahHelper) reported
@DaMattSpaghetti @zoom_us Zoom Is Down For Some School's
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Sonia Hachicha - Conference Interpreter
(@SoniaHachicha) reported
Dear #terps #techies @zoom_us technical support what on earth happened this morning? Problems connecting to Zoom from Tunis and Libya; works on 4G but not on fixed internet. Various people /stories that match. Any ideas?
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w
(@babydr1zzy) reported
@zoom_us pls all i wanna do is study chemistry why are ur servers not working
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Fernando Souza
(@nandopenteado22) reported
@zoom_us Hey, I am trying to buy a Pro version, but nobody from Support can help me add the Spanish VAT number on my shop cart?
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Libby Writes
(@clavis_libertum) reported
@zoom_us I am unable to use virtual backgrounds even though I have all the technical requirements needed! The 'chatbot' is not helping at all. Can you fix this please?
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Richard Ellefritz
(@Prof_Elle) reported
@zoom_us Locally. After spending the better part of the day thinking about it, I am going to experiment: I suspect the issue was that I already had full screen initiated on the PPT before hitting record and sharing my screen. I suspect I need to hit record, share, and then go full screen.
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Australian Jewish Association
(@AustralianJA) reported
@AndrewLowy @RossCameron4 @zoom_us YES - subject to no tech problem we record onto the AJA FB page and YouTube channel
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