Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Federico Gonzalez
(@Fed1_Gonzalez) reported
from
Reynoldsburg, Ohio
i don't understand why we need to force @StateDept to do there jobs by sending the whole agency to court. Plain and simple issue k1 visas , or any other visas using zoom just like the rest of the world using zoom @zoom_us to reunite fiance of us citizens #LoveIsNotTourismusa
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Trilce Navarrete
(@TrilceNavarrete) reported
@zoom_us idea for next version: please add a clock function to help speakers time their interventions
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Deborah Kurata
(@DeborahKurata) reported
Hey @zoom_us , is there a way to mute the entire meeting for a few moments? I know I could turn off my system volume, but that doesn't help if I need to talk to a deliver person or check a voice mail message using the same computer. Any suggestions?
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David Clare
(@Dave_Clare) reported
@zoom_us you’re support is appalling. I have now spoken to two different people after being disconnected in your online help twice. Been on for half an hour and got nowhere 😡😡
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LUKAS NAUGLE 🐐
(@lukasnaugle) reported
Video Chat 2020: I never have issues with @zoom_us It’s a 50/50 crap shoot every time I use #GoogleMeet
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Sanjeev NC
(@yenceesanjeev) reported
If @zoom_us can do virtual backgrounds, they can probably do virtual costumes. Saves us the trouble of the finding decent clothes for meetings every time. Maybe have options to choose from business formals, business casuals, party and Halloween mode.
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lolo
(@BoneLolo) reported
@zoom_us I need some customer support error code 1132 doesnt let me join any meetings after reinstalling and uninstalling and doing everything
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Sanjeev NC
(@yenceesanjeev) reported
If @zoom_us can do virtual backgrounds, they can probably do virtual costumes. Saves us the trouble of the finding decent t shirts for meetings every time.
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Rhett Mitter
(@RhettMitter) reported
@AskRobMerrill @PortalFacebook @zoom_us The Zoom app on other Portal devices is mainly touch while the TV would require you to navigate via remote. That's the issue, I'd imagine. I'm sure FB wants it. I'm sure the hardware can handle it. It's more about when/if Zoom will prioritize the dev work needed.
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Sharon Allison Ottey, MD
(@DoctorSharonAO) reported
@zoom_us THE ABSOLUTE WORST CUSTOMER SERVICE---LACK THEREOF & PROBLEMS SETTING UP MAJOR WEBINAR. NO ONE TAKES OWNERSHIP AND LIES ABOUND! CONFERENCE TOMM. CHAOS IT HAS COST US TIME, ENERGY AND $$$$ AND STILL NOT FIXED. #ZOOMSU
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Peter Spadafore
(@PeterSpadafore) reported
@gkern @zoom_us @lansingmichigan It has to be better than the service we paid for at the beginning that never worked. So I'm crossing my fingers.
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Casanova
(@casanov0) reported
@zoom_us @Apple Yes please hurry up I can’t put it on therefore I can’t hide from my boss #homeoffice #bigsur #issue @apple
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Xi Yu
(@xyu119) reported
Hey @zoom_us, 11/19, I stopped getting notifns of Ss in the waiting rm while I was in a brkout rm w/ other Ss until I went back into the lobby. Previously, they popped up as "unassigned," so I would know to go to lobby and let Ss into the mtg. Some waited 10 min for me! 😭 Help?
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Atsuko TAMADA
(@atsukotamada) reported
As the new OS mac, Big Sur, was having compatibility problems with zoom, I finally erased all the disks and reinstalled Catelina. But as soon as zoom starts, the machine becomes awkward and slow. Please keep making effort to further improve the compatibility @zoom_us and @Apple.
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Kristian Hoareau Foged
(@Kristian_Foged) reported
@zoom_us support is so bad that following their instructions, has managed to make my situation worse by leaving me with a new basic account and completely locked out of my paid account. No access possible and no ability to reset login to my paid account, can't even cancel.
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