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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • ArroJoanne
    Joanne Arro (@ArroJoanne) reported

    @Wykeland @zoom_us Did you get the message that residents don’t want a huge @amazon distribution centre right next to our houses? There are no Amazon distribution centres near residential areas in the U.K. for a reason, they don’t mix. Just look at the problems in Kent #pooinhoo

  • hairfollicle12
    Hair Follicle (@hairfollicle12) reported

    @zoom_us is there a known problem with what iPad (5.4.3) participants see when Spotlight changes? I’ve hosted 2 meetings where iPad users say, at some point, they start seeing the previous person spotlighted instead of the current. We use replace spotlight only. Host in 5.4.4

  • dacort
    Damon Cortesi (@dacort) reported

    Anybody had a problem with @zoom_us where the screenshare starts, but then either freezes or just shows a black screen (when you switch tabs in Firefox)? Driving me crazy - I keep having to switch to Google Meet to be able to share. :(

  • MrVaudrey
    Matt Vaudrey (@MrVaudrey) reported

    @robertkaplinsky The fix took about 8 minutes, and I used @zoom_us on my phone for my first class. But yeah, it would’ve been a real bummer if I didn’t already know <exactly> what to check.

  • MrLukeJohnston
    Luke. (@MrLukeJohnston) reported

    Recently installed the new MacBook update, and @zoom_us hasn’t worked on it since. Anyone else had this issue? @Apple

  • Ova_Dia
    Lady Di (@Ova_Dia) reported

    The students who miss class are the most underserved. They shouldn't be punished because their school district is under water and can only afford the free version of your service @zoom_us

  • Rampraveshpal7
    Rampravesh pal (@Rampraveshpal7) reported

    @zoom_us plz give at least 60 min free in this pandemic situation to talk with our students. we are facing many problems in online study. No one see the ground situation. Our students .......

  • ymarinkdc
    Yvonne Marinkovich (@ymarinkdc) reported

    @zoom_us @scottmcleod Thiat is not working for me.

  • 3scorciav
    Victor Escorcia - #NHSCovid19App #wearmask 😷 (@3scorciav) reported

    Oh great #twitterverse, has anyone tried speed dating apps? I heard that one kinda fix the cocktail party issue where @zoom_us falls short I also heard that @Webex allows to create bubbles during meetings hasn't heard about an app to host online cocktail parties comments?

  • charuc47
    charu chandna (@charuc47) reported

    @zoom_us Tried, still not working

  • MarlaCarfizzi
    Marla Carfizzi (@MarlaCarfizzi) reported

    .@zoom_us Hello. I have been having issues with the client all day. It says Error 5003. I have uninstalled, reinstalled, restarted my computer, tried wifi and hotspot. Nothing has worked. I can still access my meetings through the website. Please help!

  • pvouzis
    Panos Vouzis (@pvouzis) reported

    @Stefanogridelli @zoom_us I have Google WiFi but still having issues on the far corner of the house. I am trying to verify if cabling would fix all that. If it does I will pull cables.

  • eduardomc
    Eduardo Munoz (@eduardomc) reported

    What a terrible user experience. Forcing users to upgrade to latest version before opening Zoom. I lost the first 8 minutes... @zoom_us

  • nearfuture
    NearFuture (@nearfuture) reported

    Dear @zoom_us , your kaptcha system is thoroughly broken and makes your site unusable. Your website makes it impossible to figure out how to tell anybody about it.

  • TheWheelMe
    Always Count All Ballots (@TheWheelMe) reported

    @zoom_us stop stealing focus! terrible UX

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