Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1
Saint Leonards-on-Sea, England 1
Himmelpforten, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Noreen_Lam Noreen L (@Noreen_Lam) reported

    @zoom_us Hi again @zoom_us, for some reason my reports today only show the host info and times and no participants! Shows number of ppl but no in/out times nor duration for others. Have tried 4 times, even waiting 2 hrs later. Pls help!

  • hcannon1 Harry Cannon (@hcannon1) reported

    @zoom_us Hi, I need some help with a teacher upgrade plan. Can’t get through on FAQ, live chat or phone and need it urgently. Thanks

  • audragold Audra Everett Gold (@audragold) reported

    so, @zoom_us, after days of dealing w/ time-killing bugs in meeting settings on $$$ account (settings not honored - EVER), horrific bot cs and then finally get a real agent who after "hello" never responds again... we r going back to @GoogleMeet2. anyone else have these issues?

  • bkcoppernoll Brandon Coppernoll 😷 (@bkcoppernoll) reported

    @zoom_us I am having trouble creating a webinar and viewing the registration page. Page not found error. Is there something I am missing or something going on?

  • no_me_buh nah (@no_me_buh) reported

    @zoom_us a problem for the Zoom mobile app: When someone is sharing their screen, the audio from their computer is not audible if I open the chat or open another application. It is very annoying, atleast have a setting to turn the "feature" off. Thank you.

  • DiannaBlake Dianna Blake (@DiannaBlake) reported

    This semester I have120 students & some will be alone on Thanksgiving, by choice or not. I've invited them to a @zoom_us hangout that day & want to send each a @UberEats GC. If you can help make this happen, Venmo is DJBlake. I will refund all unused funds. #payitforward

  • patheticworm5 worm (@patheticworm5) reported

    @zoom_us i clicked the "touch up my appearance" checkbox and my computer crashed, pls help

  • SofiaCaputo20 Sofia Caputo (@SofiaCaputo20) reported

    @zoom_us i have recorded a meeting on Cloud and received a confirmation email. So once clicked the link, and clicked at the recording it says' the recording does not exist' can you please help me retrieve it?

  • Singitjess Jessica Singer (@Singitjess) reported

    Hi @zoom_us, I can't log in via Facebook (errors 1006 and 300) at the moment and don't have a username/password log in combo. Any help on how to get in to my account?

  • johndwalsh John D Walsh (@johndwalsh) reported

    @damiengeoghegan @WaterfordCounci @zoom_us Couldn't make it up? You have gone along with the made up Covid 19 hoax no problem? Next they will be recruiting voters from the graveyard like Creepy Joe! Fraud? Nothing to see here.

  • spicyjulesc Jules Carr (@spicyjulesc) reported

    @TrueLee478 @zoom_us @LensesofCroydon That’s terrible, Lee! So sorry and I hope you are all ok. What an awful thing :((((

  • jojacksonhere Dr Jo Jackson (@jojacksonhere) reported

    @cjcrompton I had this exact problem today...it's in the local documents folder. I was super happy when it eventually turned up, automatic email would be great or added to the outlook invite for the zoom meeting @zoom_us

  • kevinkrautle Kevin Krautle (@kevinkrautle) reported

    The @zoom_us Original Audio with iPhone/iPad being around 96bit kinda makes sense if they are only pulling 1 channel down, and explains why it does not sound that good.

  • NoguchiButtrfly Noguchi’s Butterflies (@NoguchiButtrfly) reported

    @zoom_us I have a huge problem and a webinar now and I can't contact no one since hours. Someone can help me?

  • jen_doering Jennifer Doering (@jen_doering) reported

    @zoom_us This option doesn't appear for me. Did the "merge to meeting window" option disappear? I'd like to dock the participants and chat windows to my gallery view during screen share with dual monitors. Please help

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