Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • DoctorSharonAO Sharon Allison Ottey, MD (@DoctorSharonAO) reported

    @zoom_us @BatteryVentures @Glassdoor THE ABSOLUTE WORST CUSTOMER SERVICE---LACK THEREOF & PROBLEMS SETTING UP MAJOR WEBINAR. NO ONE TAKES OWNERSHIP AND LIES ABOUND! CONFERENCE TOMM. CHAOS IT HAS COST US TIME, ENERGY AND $$$$ AND STILL NOT FIXED. #ZOOMSU

  • yenceesanjeev Sanjeev NC (@yenceesanjeev) reported

    If @zoom_us can do virtual backgrounds, they can probably do virtual costumes. Saves us the trouble of the finding decent clothes for meetings every time. Maybe have options to choose from business formals, business casuals, party and Halloween mode.

  • geektech713 Robert Oberhoff (DigitalraoSolutions,dba last RAWR (@geektech713) reported

    I am having @zoom_us issues my password wont work on ZOOM meeting @zoom do yall offer customer /client services?

  • mcrabtree100 Marisa Crabtree (@mcrabtree100) reported from Los Angeles, California

    @zoom_us is there an outage? I just got kicked off a class and then half of my students were kicked out and couldn’t get back on. It happened at about 9:15am PST.

  • Jirayuri Nia (@Jirayuri) reported

    @zoom_us I'm having problems with sharing my screen on my Android phone. It worked just fine on my previous phone (android 6), but I can't do it on my new phone (android 10) although I'm the host. I've searched for solutions online but find nothing. Please help.

  • BeautifulWIO Beautiful Woman IO (@BeautifulWIO) reported

    @zoom_us THE ABSOLUTE WORST CUSTOMER SERVICE---LACK THEREOF & PROBLEMS SETTING UP MAJOR WEBINAR. NO ONE TAKES OWNERSHIP AND LIES ABOUND! CONFERENCE TOMM. CHAOS IT HAS COST US TIME, ENERGY AND $$$$ AND STILL NOT FIXED. #ZOOMSU

  • xoxo___rt Betty BadPA-s (@xoxo___rt) reported

    Hey @zoom_us ! My professors have been using Zoom for almost a year and they still suck at it. What can we do to get them a proper in-service?

  • DoctorSharonAO Sharon Allison Ottey, MD (@DoctorSharonAO) reported

    @zoom_us THE ABSOLUTE WORST CUSTOMER SERVICE---LACK THEREOF & PROBLEMS SETTING UP MAJOR WEBINAR. NO ONE TAKES OWNERSHIP AND LIES ABOUND! CONFERENCE TOMM. CHAOS IT HAS COST US TIME, ENERGY AND $$$$ AND STILL NOT FIXED. #ZOOMSU

  • TheBigBlueWave The Big Blue Wave (@TheBigBlueWave) reported

    @Nick_otine127 @GovWhitmer @zoom_us I think your missing the point. Hospitals are filling up and at this rate some will suffer trying to breathe and die. If some lock downs help prevent some of this, I’m all for it. We know a vaccine is on the way. So we have hope.

  • atsukotamada Atsuko TAMADA (@atsukotamada) reported

    As the new OS mac, Big Sur, was having compatibility problems with zoom, I finally erased all the disks and reinstalled Catelina. But as soon as zoom starts, the machine becomes awkward and slow. Please keep making effort to further improve the compatibility @zoom_us and @Apple.

  • EkDesiBhai DesiBhai (@EkDesiBhai) reported

    @zoom_us Slash the prices for the Pro Plan in India. Bring it down to just around 10 percent of your present price. Make it Rs.1500/year/license. OR Upgrade the features for the Basic (Free) plan to- 1. Max 10 participants (excluding the presenter) 2. Max two hours a session. .

  • xoxo___rt Betty BadPA-s (@xoxo___rt) reported

    Hey @zoom_us ! My professors have been using Zoom for over a year and they still suck at it. What can we do to get them a proper in-service?

  • GehaniNeil Neil Gehani (@GehaniNeil) reported

    .@zoom_us - when is an update coming for macOS Big Sur? Zoom is quite a bit degraded when running on this os, both audio and video. Video reliability is down and audio, particularly #bluetooth #AirPods breaks up a lot. It doesn't happen in Google meet. The change is the OS.

  • PMichigander Pissed Off Michigander (@PMichigander) reported

    @GovWhitmer @zoom_us You know what's cost free? Opening up the state!! Witchmer should just leave the whole Covid crap alone and just fix the DAMN roads.

  • MaheshRajanna6 Mahesh Rajanna (@MaheshRajanna6) reported from Bengaluru, State of Karnataka

    @zoom_us zoom team I’m not able to make payments for my account I have raised this concern multiple time yet no solution, Don’t want to interrupt the services, it matters, please help 🙌👍

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