Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1
Tampa, FL 1
Negrar, Veneto 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • DoctorSharonAO Sharon Allison Ottey, MD (@DoctorSharonAO) reported

    @zoom_us @BatteryVentures @Glassdoor THE ABSOLUTE WORST CUSTOMER SERVICE---LACK THEREOF & PROBLEMS SETTING UP MAJOR WEBINAR. NO ONE TAKES OWNERSHIP AND LIES ABOUND! CONFERENCE TOMM. CHAOS IT HAS COST US TIME, ENERGY AND $$$$ AND STILL NOT FIXED. #ZOOMSU

  • xoxo___rt Betty BadPA-s (@xoxo___rt) reported

    Hey @zoom_us ! My professors have been using Zoom for almost a year and they still suck at it. What can we do to get them a proper in-service?

  • BeautifulWIO Beautiful Woman IO (@BeautifulWIO) reported

    @zoom_us THE ABSOLUTE WORST CUSTOMER SERVICE---LACK THEREOF & PROBLEMS SETTING UP MAJOR WEBINAR. NO ONE TAKES OWNERSHIP AND LIES ABOUND! CONFERENCE TOMM. CHAOS IT HAS COST US TIME, ENERGY AND $$$$ AND STILL NOT FIXED. #ZOOMSU

  • chiuaua Žiga Kramperšek (@chiuaua) reported

    @zoom_us 's user interface is terrible. Am I missing a "start a new chat, join everything you need to and copy the invitation to the clipboard" shortcut? I consider it essential. Not to mention a thousand windows stacked on top of each other. Getting lost daily.

  • karabag_sercan seco (@karabag_sercan) reported

    Hello your servers have an error too? I have difficulty accessing. @zoom_us

  • karensunnydays Karen Jackson (@karensunnydays) reported

    @ryanfoland @zoom_us I couldn’t get @zoom_us to load on Wed night because we had internet issue so I messaged the person before meeting was due to start so they’d know I would not be there 👍🏻

  • yenceesanjeev Sanjeev NC (@yenceesanjeev) reported

    If @zoom_us can do virtual backgrounds, they can probably do virtual costumes. Saves us the trouble of the finding decent clothes for meetings every time. Maybe have options to choose from business formals, business casuals, party and Halloween mode.

  • lukasnaugle LUKAS NAUGLE 🐐 (@lukasnaugle) reported

    Video Chat 2020: I never have issues with @zoom_us It’s a 50/50 crap shoot every time I use #GoogleMeet

  • PeterSpadafore Peter Spadafore (@PeterSpadafore) reported

    @gkern @zoom_us @lansingmichigan It has to be better than the service we paid for at the beginning that never worked. So I'm crossing my fingers.

  • DoctorSharonAO Sharon Allison Ottey, MD (@DoctorSharonAO) reported

    @zoom_us THE ABSOLUTE WORST CUSTOMER SERVICE---LACK THEREOF & PROBLEMS SETTING UP MAJOR WEBINAR. NO ONE TAKES OWNERSHIP AND LIES ABOUND! CONFERENCE TOMM. CHAOS IT HAS COST US TIME, ENERGY AND $$$$ AND STILL NOT FIXED. #ZOOMSU

  • ChrisBataluk Christopher Bataluk (@ChrisBataluk) reported

    @zoom_us I just want to point out it’s terrible I’m paying for your service and when I try to get technical support it says your technical support line is unavailable, it then asks me to send an email for pro accounts then I get an answer of we aren’t answering support inquiries

  • yenceesanjeev Sanjeev NC (@yenceesanjeev) reported

    If @zoom_us can do virtual backgrounds, they can probably do virtual costumes. Saves us the trouble of the finding decent t shirts for meetings every time.

  • MaheshRajanna6 Mahesh Rajanna (@MaheshRajanna6) reported from Bengaluru, State of Karnataka

    @zoom_us zoom team I’m not able to make payments for my account I have raised this concern multiple time yet no solution, Don’t want to interrupt the services, it matters, please help 🙌👍

  • kpjungle Kim Pedersen (@kpjungle) reported

    @SFoskett @zoom_us Lets utilise a new chip in order to fix a broken app… what a world we live in.

  • EkDesiBhai DesiBhai (@EkDesiBhai) reported

    @zoom_us Slash the prices for the Pro Plan in India. Bring it down to just around 10 percent of your present price. Make it Rs.1500/year/license. OR Upgrade the features for the Basic (Free) plan to- 1. Max 10 participants (excluding the presenter) 2. Max two hours a session. .

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