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Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Eye, England 1
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • TC_McCarthy
    TC McCarthy (@TC_McCarthy) reported from Queens, New York

    .@zoom_us my Bluetooth headphones work great with every application on OSX except Zoom. They test fine in zoom but disconnect as soon as I join a call. Lots of reports of this on google. Any fix?

  • Dante_Elephante
    Dante Elephante (@Dante_Elephante) reported from Goleta, California

    Really cool that @zoom_us customer service is only available to business accounts even though I'm paying for their service. Wack

  • emaroids1
    ema swingwood (@emaroids1) reported from Tintern, Wales

    @AHPLeader @zoom_us @ccpractitioner can you help???

  • karinaquin
    Karina Quintero (@karinaquin) reported from Germantown View, Maryland

    @zoom_us Hi, some problem with the server this morning?

  • flawl3ssnbrwn
    Jenny Say Quan (@flawl3ssnbrwn) reported from Ferndale, Michigan

    @Robinson_DC211 @zoom_us I don’t have an issue with zoom. This is about the meeting.

  • matiascaribon
    Matias Cariboni (@matiascaribon) reported from Madrid, Madrid

    @zoom_us @ericsyuan really. THIS is a BIG PROBLEM. Now I can’t reject or approve no one in my webinars. I NEED A SOLUTION. #zoom #zoomproblem #webinars

  • iaremarkus
    Markus (@iaremarkus) reported from Port Elizabeth, Eastern Cape

    I submitted a @zoom_us support request 4 months ago. Best I've gotten is a bi-weekly email apologizing for the wait. I give you money every month. I thought I'd at least get a *tiny* bit of help 😞

  • dr_lreed
    Latish Reed (@dr_lreed) reported from West Allis, Wisconsin

    @zoom_us Is the HARDEST to get help from. I paid for an upgrade and can’t get anybody on the phone!!!

  • fbenton25
    Fricky C (@fbenton25) reported from Indianapolis, Indiana

    @AP Just do it via @zoom_us and make certain only one mic is on at a time. Solves all problems

  • robertnewman
    Robert Newman (@robertnewman) reported from Ealing, England

    .@zoom_us zoom kept cutting out this morning and the screen kept freezing - had to abandon my yoga online. What’s the issue?

  • EduSempai
    Edward Vargas 🇩🇴🇨🇦 (@EduSempai) reported from Richmond, British Columbia

    @zoom_us You have to improve your customer service experience, I have been trying to upgrade our corporate pro account to business for two days with no success. We have been paying you for 4 years.

  • asormannilsson
    AndersSorman-Nilsson (@asormannilsson) reported from Sydney, New South Wales

    Love @zoom_us technology but their customer service is crazily bad. Have been waiting 3 months (several phone calls, emails and robot chats) for anyone to get back to us as we are being double billed. #zoomfail

  • ryanharmsen
    Ryan Harmsen (@ryanharmsen) reported from Chicago, Illinois

    Just on a @zoom_us meeting where someone hacked in and did some extremely gross things on camera. @zoom_us are you ever going to figure out this security issue you have?

  • rachithegde
    Rachit Hegdé (@rachithegde) reported from Coonoor, Tamil Nadu

    @zoom_us Hey!I've tried disabling one of the paid extensions on my zoom account that doesn't get disabled. Tried twice. Just got billed for the extra extension second time in a row. Would like to initiate a refund and discontinue from the service.Have raised a ticket. No response

  • blklaunch
    Tye Calloway (@blklaunch) reported from Tampa, Florida

    Solution: @zoom_us social zoom meet for small kids called Zoomies. Problem: my 7 year old daughter won’t leave me alone. All day everyday: “I’m booooored!” “I don’t have any friends!” “Can you play dolls with me dad?” Please save me. 😢

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