Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Merfeld
(@Josh_Merfeld) reported
@AshwDeshpande @zoom_us I didn’t use to have a problem. This is new :(
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Brian Vinson
(@brianvinson) reported
I’m betting @zoom_us sees a spike in their chat being used since @SlackHQ is having issues today.
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Max
(@lastGen_Gamer) reported
@zoom_us fix your web browser app! It randomly selects an audio output device from time to time
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Jar Hanks
(@HanksJar) reported
@zoom_us your customer service sucks! #CustomerService #CustomerExperience #zoom
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Christopher Campbell
(@ChrisCampbell02) reported
@MattHastings3 @SlackHQ @zoom_us Is it really down that often? This is the first big outage I’ve experienced.
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quarantina
(@strawnarryjam) reported
@zoom_us Hi my account has somehow disabled my raise hand function and the button does not even appear. My meeting hosts are also unable to solve the issue. Can you fix this?
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Dr. Lina Hou
(@linasigns) reported
@gab_hodge @zoom_us Following this. I have the same problem.
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danmaccarone
(@danmaccarone) reported
@srcasm @catmhernandez @zoom_us i just keep the participants tab open until everyone's in. Otherwise, I would be TERRIBLE at this.
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Sumit Gupta
(@sumitngupta) reported
So many habitually late people panicking that they can't say they're going to be late for a @zoom_us call because @SlackHQ is down... and will now show up on time.
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Vignesh Sridhar
(@vigneshsridhar) reported
from
Fremont, California
If @SlackHQ is down, dont complain. Move on and collaborate using @zoom_us @Outlook 🤔#ManagerMindset
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allisonb
(@irl) reported
slack is down. now im just waiting for the collapse of @zoom_us and @Outlook. it’s still early you can do it
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James Lee
(@jamesj1ee) reported
having a tough day back at work with both @NotionHQ and @SlackHQ down... I just hope @zoom_us doesn't go down!
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Jar Hanks
(@HanksJar) reported
@zoom_us customer service sucks please don’t user zoom anymore #zoom #CustomerService #CustomerExperience
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Min.Tony
(@tonedotcom_) reported
@zoom_us when I am in a meeting and want to share Music or computer sound only, I no longer have that option how can I fix this?
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Kelly 🏳️🌈
(@CarolinaGothic) reported
@zoom_us Why update so pining a video knocks out the spotlight?!?! What's even the point of separating them if the host can't spotlight one video for other people to see and pin a different video for themselves?? Now I cant pin my student while spotlighting my doc cam!! Fix it!!