Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
| Reading, England | 1 |
| Todmorden, England | 1 |
| The Curragh, Leinster | 1 |
| Paris, Île-de-France | 1 |
| Gaziantep, Gaziantep | 1 |
| Kiel, Schleswig-Holstein | 1 |
| Barnsley, England | 1 |
| Laval, Pays de la Loire | 1 |
| Neuburg an der Donau, Bavaria | 1 |
| Coesfeld, NRW | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 1 |
| Perth, WA | 1 |
| Mirepeisset, Occitanie | 1 |
| Crawley, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Iain J.
(@IainBaileIain) reported
from
Milngavie, Scotland
@ferguson_eilidh @zoom_us We need to start a collection of these Zoom transcript errors of biology terms. We could make it a competition for students to resolve them. Might encourage them to use moodle forums and discuss the transcripts of their lectures with one another. Find the blooper engagement.
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Sunder Singh Tounk
(@STounk) reported
from
New Delhi, National Capital Territory of Delhi
@zoom_us hi zoom is too much intrept since 15 days my daughter can't attend the online classes what's problem since 15 days back it was okay and mobile network is fine time of intruption morning 9am till 13 hours at my location New Delhi India hope you will resolve
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Mark Curphey
(@curphey) reported
from
Tamalpais Valley, California
@zoom_us won by simple friction free UX. Now turned on waiting rooms for all@meetings including previously scheduled series. Total time sync. Maybe time to look for something new that doesn’t slow team down.
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Mpho Eland
(@MpofuMpho) reported
from
Wednesfield, England
@AppleSupport my AirPods Pro are giving me a problem with @zoom_us the mic is not working. I think it’s zoom because they work properly on FaceTime and other calls
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Runa Islam
(@runaislam) reported
from
Newton, Massachusetts
Now that I am managing 3* sets of @zoom_us interactions, my exposure to Zoom bugs has tripled. Today's weirdness: meeting passcode didn't allow me into meeting on device A, but did allow me in problem-free on device B. Is this a known issue? *Me plus 2 kids
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Keynote Speaker Todd Cohen, CSP
(@SalesLeaderTodd) reported
from
Philadelphia, Pennsylvania
I have Spent approximately four hours over the last two days trying to figure out all the changes @zoom_us has made which is making doing my business much more difficult. Time to find a new service. They have gotten #complacent and #CustomerService is lacking.
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Ann Nurock
(@annnurock) reported
from
Cape Town, Western Cape
@zoom_us I’ve tried but as usual no one responded. Honestly @zoom_us your customer service is THE worst I’ve ever known
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Rakesh Dubey
(@The_Math29) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us Hi...! After updating the app, I am unable to share screen. Please suggest how to fix this problem.
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Atul Khatri
(@one_by_two) reported
from
Mumbai Suburban, State of Mahārāshtra
Help required - ever since upgraded Zoom yesterday my Zoom App not working. My laptop OS is Windows 10 pro and Zoom Version is 5.3.1(52879.0927) Help! @zoom_us
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Lucy Jones
(@thisislucy) reported
from
Wandsworth, England
Is anyone amazing on @zoom_us stuff and able to help me... PLEASE! 🙏😿
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enhaNCed Education
(@FBieri) reported
from
Pelham Centre, Ontario
@mrpottz Yes in my happy dreams... then I wake up to the nightmare that is #MSTeams and there are no @msteamstips to fix it. I miss the ease of breakout groups in @zoom_us but can’t use it as I have students in 🇨🇳 who cannot access it.
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Sean Sheppard
(@GameChangerSean) reported
from
Los Angeles, California
@zoom_us we have been reaching out to you for months to have you fix the pre-arranged breakout room feature that has never worked. We are paying you for a service package & are not receiving all the package features. Can we speak to a live human? Does customer service matter?
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Julian Prior
(@jpodcaster) reported
from
Vancouver, British Columbia
@zoom_us We have been on telephone hold now for 5 hours+ trying to speak to one of your account executives regarding an urgent licensing issue at our college that is affecting our instructors. Not cool.
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Steve Gorton
(@enablinguk) reported
from
Copmanthorpe, England
@VictoriaNextUp @zoom_us It can be spoken if the loudspeaker icon visible? Could still be an issue though
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NWCAVE
(@NWCAVE) reported
from
Vancouver, Washington
Hey @zoom_us we have a board meeting but having issues logging on...is #zoom down?
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