Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • djprivatedancey Angela (@djprivatedancey) reported

    @zoom_us Hey Zoom, your recent update “broke” computer sound sharing for me. My MacBook Air with older software version works fine; on updated iMac, sound is choppy and full of static. I teach film studies and this is totally unacceptable. Please help.

  • Ken_bytheWay Ken_A.I. (@Ken_bytheWay) reported

    @lostsoulbrand @zoom_us @comcast I predict 2021 the year twitch dies. Or just the strong will remain to keep it running. And I mean more than 1k concurrent viewers. And cramming ads down our throats

  • drbrookedewitt Brooke DeWitt (@drbrookedewitt) reported

    @Grade3MrsGraves @zoom_us It makes me feel better to know that other people are also having trouble with zoom today. I got kicked out of an SEC meeting and was very embarrassed. It definitely increased my understanding for what S’s go through.

  • BorealCoder Boreal Coder (@BorealCoder) reported

    Upgraded #Zoom from 5.4.2 to 5.4.4 on macOS Catalina and now it’s completely broken. Won’t allow me to select my webcam. @zoom_us where is the rollback option?

  • elenaki_cool Helen Muchacha Loca® (@elenaki_cool) reported

    @zoom_us it doesn’t let me enter a meeting from PC.... Message: An unknown error occurred....😒😒😒😒

  • edbanus Ezequiel David Banús (@edbanus) reported

    I have a problem! I cannot connect to @zoom_us ! Is there a problem with the service in some regions? Thanhks!

  • FlickWasTaken FlickWasTaken (@FlickWasTaken) reported

    @zoom_us @ericsyuan help i cant open zoom

  • adrian_a_forest Adrian Forest (@adrian_a_forest) reported

    @PatrickKlug @zoom_us @SlackHQ We use Microsoft Teams daily at my job. Problems are rare.

  • peterwalker99 Peter Walker (@peterwalker99) reported

    And yes, question was put to @zoom_us if they could help out, and apparently they could not have been less interested.

  • cateyz98 Catey (@cateyz98) reported

    @zoom_us idk what’s happening I need help.

  • AEGIS_COYOTE AEGIS COYOTE (@AEGIS_COYOTE) reported

    @lostsoulbrand @zoom_us @comcast Like dude I run almost 3TB per month in data by myself, like how is a family of 3+ supposed to go on that while this is going on. Shaking down people while a global pandemic is going on is as bad as those hoarders for TP

  • ggultoprak Gokhan Gultoprak (@ggultoprak) reported

    @x0rr0x @zoom_us I have the same problem... All 32-bit Linux packages are broken.

  • aussielunix Mick Pollard 🤠 (@aussielunix) reported

    So @zoom_us support is terrible. They just made a change to our account and locked the whole company out and now won't reply to the ticket and I cannot find a way to escalate it to a sev1. "Contact Support" is a bot that is next to useless.

  • TheBarbarienne A Rice Bear Tucked In An Omelet (@TheBarbarienne) reported

    @kellyswails @zoom_us @MicrosoftTeams Gotta pee, take an emergency phone call, save the child from falling down the stairs, clean the cat puke before it dries on the hardwood, sign for a delivery— any number of things. We're working at home.

  • twjoni IwJs (@twjoni) reported

    @zoom_us Hi, we have problems to connect to some meetings from diferent connecions from ARGENTINA.

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