Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Madrid, Comunidad de Madrid 3
Faribault, MN 1
Bremen, Bremen 1
Lloydminster, AB 1
Guayaquil, Provincia del Guayas 1
Mountain View, CA 1
Santa Rosa, CA 1
Laguna Hills, CA 1
Coyoacán, CDMX 1
Chambersburg, PA 1
Irving, TX 1
Anchorage, AK 1
Dublin, CA 1
Glasgow, Scotland 1
Copenhagen, Region Hovedstaden 1
Houghton, NY 1
Ilkeston, England 1
London, England 1
Crewe, England 1
Doncaster, England 1
San Francisco, CA 1
Cuautitlán Izcalli, MEX 1
Puebla, PUE 1
Taguig, National Capital Region 1
Abidjan, Abidjan 1
Wildeshausen, Lower Saxony 1
Sant Boi de Llobregat, Catalunya 1
Sheffield, England 1
Reading, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • okaymiguel miguel (@okaymiguel) reported

    Have the #bigsur #zoom issues been fixed? @zoom_us

  • nycticorax Adam L. Taylor (@nycticorax) reported

    Dear @zoom_us : "Call using Internet Audio" is a terrible label for that button. "Use Built-in Microphone" would be better. But even better: Don't show that dialog if I'm on a device that has a built-in microphone. E.g. every single cell phone, tablet, and laptop circa 2020.

  • Adityadas0145 Aditya Das (@Adityadas0145) reported

    @zoom_us MY VIDEO IS ON BUT IT SHOWS VIDEO IS OFF WHY ❓ WHAT IS THE PROBLEM PLESE FIX MY PROBLEM

  • fair_jobs Fair Museum Jobs (@fair_jobs) reported

    More tips for @zoom_us interviews: Extra notes? Notes everywhere! (If it works for you) Make sure you have the interviewers number (in case of internet issues) #FMJSummit (& sending everyone getting interviewed lots of luck)

  • pattywyman Patty Wyman (@pattywyman) reported

    @zoom_us Could you please move the names/titles to the top of the square? My students will barely lift cameras to show their eyes! The name covers most of what I can see. Its a #distancelearning problem! Even after 24 weeks of #zoom some are still freaked out on camera!

  • sarbjeetjohal Sarbjeet Johal (@sarbjeetjohal) reported from Fremont, California

    I am frustrated with @zoom_us recorded video (resolution) quality it also wastes ~50% realestate on screen. I finally set up OBS to record zoom in a format I like and better resolution. Zoom must fix this issue if they want to stay as a relevant platform. What do you think?

  • garrygolden Garry Golden (@garrygolden) reported

    When will @zoom_us figure out how to help teachers mute kids? Our computer teacher cannot speak for more than 1 minute without asking a kid to mute. Everyone else can see who is not muted. Give everyone power to mute another person. Or just do this **** automatically. #disaster

  • OfficialSpitzer Jason (@OfficialSpitzer) reported

    @zoom_us hello: I’m for some reason I’m Not able to log into neither zoom account from my iPad but everything is normal on the iPhone and my laptop. Can you please explain how to fix Error Code 1132? thank you!!

  • skysong263 Skysong263 🌈 (@skysong263) reported

    @zoom_us I'm getting an error message that your site isn't trusted.

  • biawillcox Bia Willcox (@biawillcox) reported from Rio de Janeiro, Rio de Janeiro

    How can teacher all@over the planet teach on @zoom_us sharing videos ? Singing is a disaster! Any interactive activity goes down the drain cause there’s a huge delay and students simply can’t follow. Awful! Something must be improved for 2021.

  • SushilBhasin Brig Sushil Bhasin (@SushilBhasin) reported

    Can @zoom_us be more responsive? It is so frustrating to face problems and find no solution. Sad customer care. The bot just doesnt understand anything. A great platform with the poorest customer care one can expect

  • Ch0c0L4t3m1Lk Ch0c0L4t3m1Lk (@Ch0c0L4t3m1Lk) reported

    the quality of the audio during the conference call between @BorisJohnson and @JustinTrudeau about the trade deal was terrible. was that @zoom_us? why do world leaders have such terrible video conferencing?? would've been better to just use a ham radio.

  • JonathanDunnett Jonathan Dunnett (@JonathanDunnett) reported

    . @zoom_us how many times will I have to install/uninstall/repair your Outlook plugin to get it to work? I install it, it works for 2-3 days, then you somehow brick it. Am I missing something? Aside from QA issues?

  • Tsahia Tsahia Hobson (@Tsahia) reported

    Is anyone else having trouble with @zoom_us after installing #BigSur on MacBook? @Apple this is a disaster 🥴😫 video slow and choppy, lots of delays, hair to be pulled out ... please help. @AppleSupport

  • DrJoyBJo Family Joy the Tired Teacher (@DrJoyBJo) reported

    I just figured out annotate features are not possible in @zoom_us from a #Chromebook. This is an issue. #edtech #quaranteaching

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