Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonkarns Jason Karns (@jasonkarns) reported

    @zoom_us Cmd+W is broken on macos Big Sur. it doesn't just close the single foreground window but exits the entire call 😡

  • texasrulz1 Andrea Betancourt (@texasrulz1) reported

    @KamilSJaron @zoom_us @discord True there were problems, but I rather enjoyed all you tech-savvy Unix people having to beg for help with your computers.

  • Jujjaloo Flump (@Jujjaloo) reported

    @zoom_us can you offer any advice about recording please? Previously I could do a meeting with just myself and record my screen share. I can’t seem to do this at the moment. Any help would be appreciated.

  • Iowa4Trump20 AmericanWoman (@Iowa4Trump20) reported

    @zoom_us I had my first two Zoom meetings this week and both were a disaster. First attempt on my work computer via Chrome, and had 50% functionality. Downloaded the app on my Surface Pro & could not get the sound or mic to work. Checked mic settings, still did not work. Terrible product.

  • Leonthetrainer Leon Thomas (@Leonthetrainer) reported

    @zoom_us You chat personnel are HORRIBLE!! I'v chatted 9 times in the last week regarding the same issue...NOT FIXED emailed 8 times...you said the problem is fixed NOT your product is GREAT. Your service SUCKS! Message me to find out more IF you care

  • as_kings1 #EndBadGovernance (@as_kings1) reported

    @zoom_us Hello, I'm having a billing issue on my zoom account and I require an urgent response.

  • JeremyJTillman3 Jeremy J Tillman (@JeremyJTillman3) reported

    @zoom_us hey I need some help just missed my meeting and can get no help at all please help

  • PaulCoffeeFreak Paul Yates (@PaulCoffeeFreak) reported

    @zoom_us I need to provide call-in access for non-camera users in my invite. Am I able to do so with my free account? All my invite shows is a web link. Little help?

  • saynave saynave (@saynave) reported from Philadelphia, Pennsylvania

    Hey @SpeakerPelosi is @zoom_us broken? Hop on zoom and finish this count!

  • Robert_Begg Robert Begg (@Robert_Begg) reported

    @zoom_us - is it possible to use AzureAD to provision licensed users, but not have SSO enabled at the same time? If I disable SSO is that going to cause problems other than the passwords will need setting in Zoom Admin? #zoom #sso #azuread

  • j61smith Jeff Smith (@j61smith) reported

    All @zoom_us @MicrosoftTeams users: please stop using your computer’s microphone. Your audio is terrible. A simple headset sounds much better. #zoom #audio

  • angusjenkinson Angus Jenkinson (@angusjenkinson) reported

    Hey feedback: @eventbrite seems to have switched off all direct help? And @zoom_us they are making a hash of connecting to you for my event — spent 30m on a routine link that always refused to connect. So no link for the online event. Talk to each other please

  • brettabecker Brett A. Becker (@brettabecker) reported

    @zoom_us Thanks. I disconnected from my wifi network and reconnected (to same one) and error was resolved.

  • DelegateVA Catherine: Virtual Assistant & Bestselling Author (@DelegateVA) reported

    @zoom_us Is there a way to allow a sound to chime when someone joins the waiting room? This is a MASSIVE problem when hosting as you don't want to / can't keep going back to see if anyone is waiting. I've now asked this twice and your chat is as much use as a chocolate tea pot.

  • imShubhamP Shubham Pacharne🇮🇳 (@imShubhamP) reported

    @zoom_us Hey I am upgrading from Basic to Pro version in India. But there's a problem - it says the payments can only be done using credit cards and I only have a VISA debit card. Can you help me out ?

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