Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Marcelo Alves
(@celicoo) reported
It's unbelievable how @zoom_us is the cloud-based video communications app #1. It sucks! I have never had a good experience with it. It's unsafe. It's broken. It keeps forcing people to use their awful desktop app instead of the web-based app - I "wonder" why is that.
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Kate Oppenheim @Coffee&Kate
(@coffeekate2) reported
@zoom_us how do I complain about an upgrade payment being taken but no upgrade provided? The online contact provided to get help are worse than useless.
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Gary R✪SS
(@garymross) reported
No wonder Zoom @zoom_us is so much more popular than @Cisco WebEx. The whole point of web conferencing is it crosses borders. Live in Japan & WebEx only offers Japanese as the language. How can the team of a tool that so fundamentally about communication not get this basic issue
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Nathaniel Bauer
(@NBauer) reported
@zoom_us still no reply from anyone at zoom. Zoom Update six days ago rendered two different chrome books unable to use zoom. “Not compatible with device” errors suddenly. WTH?
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Hedwig Spitzer - intérprete y traductora
(@hedwiglugaro) reported
@ABiesiedin Sadly, not for the inclusion of all #Terps not working from a hub. Once we were 3 teams of #Terps and one was blind. He couldn't work on platforms. The best was @zoom_us. He could get to being assigned as a #Terp but couldn't click on the accept button. He had to be replaced. Sad
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Erin Walsh
(@E_Walshie) reported
@zoom_us I have been legit trouble shooting your pre assigned breakout rooms for weeks! I spent 1.5 hrs tonight trying to prep for a huge meeting I have on Thursday. How is it that such a large tech company is so poorly staffed to help its end users? #help #zoomswack
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Tino
(@tinofotos) reported
Dear @zoom_us Team! My wife is a K-12 teacher in Germany and has registered with Zoom. She has filled out the form to apply for the 40-minute limit to be removed. Unfortunately it did not work. Can you help?
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samspearsevans
(@samspearsevans) reported
@otter_ai @zoom_us I have all of that connected. Written in my tweet. The problem is that it doesn’t display in webinars.
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Mark Pilipinas
(@Mr_redjumpsuit) reported
from
Aulnay-sous-Bois, Île-de-France
@zoom_us our group is trying to access our zoom account but it keeps having an error? What ahould we do?
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Erin Walsh
(@E_Walshie) reported
@zoom_us I have been legit trouble shooting your pre assigned breakout rooms for weeks! I spent 1.5 hrs tonight trying to prep for a huge meeting I have on Thursday. How is it that such a large company tech company is so poorly staffed to help its end users? #help #zoomswack
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Matteo Trevisan
(@MatteoTre3) reported
@zoom_us Good Morning, I'd like to buy a business version of zoom.. I'm Trying to insert a Vat Number, but the site can't recognize it.. I need help please.
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danmaccarone
(@danmaccarone) reported
@steveportigal With @zoom_us forcing the Waiting Room issue, we should at least be able to customize our Waiting Room music for everyone to listen to. Or tie it to our @Spotify . Sorry, I can't start this meeting until I finish listening to my Discover Weekly.
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🎄The Penguin Gamer🎄
(@ThefakePenguin) reported
@zoom_us when I open zoom it makes my laptop very laggy. is there any way to fix this?
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💛💛Madame Vice President KH💛💛
(@TheMudlily) reported
Keeping with my son's upset that his name is wrong in @zoom_us , I assured it him it would be okay. I was more worried about any trans kids or kids whose names might not be legally changed but would be outted by this glitch, and the 12
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Hannah Bond
(@h_rbond) reported
Interesting (yet predictable) to hear how many other ppl have such major issues with @Virgin's shoddy @virginmedia. It's not a surprise given that I haven't got through a @zoom_us call w/video for weeks! They certainly aren't a service provider. It's more like day light robbery!