Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

Less
More

zoom Hero Image

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • niravbparekh Nirav Parekh (@niravbparekh) reported

    Hey @zoom_us, desperately need a button for "turn off incoming video". Struggling with bandwidth issues a lot of times.

  • TJoseph54 Tobey (Investigate and prosecute) (@TJoseph54) reported

    @zoom_us I am missing the background option. I have a paid account. Tried all your options in help, no luck. Using IPad, and meet your requirements. What do I do?

  • BlasterOfArt Trina Parrish (@BlasterOfArt) reported

    @edpuzzle @zoom_us Hey @zoom_us, today I was in a meeting and before it started, I asked the host if they could turn on captions because I struggle with auditory processing and I’m tired of it. They were eager to do it BUT COULD NOT FIND THE SETTING. THEY WANTED TO HELP AND COULD NOT.

  • movito Fredrik Matheson (@movito) reported

    @asitwouldseem @zoom_us Are you able to see the whole list? I certainly can’t. Works fine in other video apps … BTW, the @Blackmagic_News UltraStudio series suffers from terrible IxD: unless a connected app is using the video, the little screen is typically blank. I returned a unit, thinking it DOA.

  • cewagnerlab Katie Wagner (@cewagnerlab) reported

    My semester has started up with unrelated major tech issues with home internet, my phone, and zoom. Dealing with @CenturyLink and @ATT has been a horrendous nightmare. Dealing with @zoom_us has been efficient and useful. None of the three issues are resolved. Fun.

  • yehkyabaathui By That Logic™🤔 (@yehkyabaathui) reported

    @quantumtemporis @zoom_us! @Skype! HELP!!

  • mariet_visser Mariet (@mariet_visser) reported

    @zoom_us there's a problem with breakout rooms. Usually I can create rooms and move people between there and main all day, now I have to keep recreating new rooms to send people to because once I've used a room I cannot successfully send people there again.

  • brunckyGG Bruncky (@brunckyGG) reported

    @zoom_us Hey guys! Been having issues with breakout rooms all day today - when I try switching to a different room, it crashes and shows "error 103008", which according to the docs means "busy servers". This is in Berlin. Just letting you know!

  • mindmodel mindmodel (@mindmodel) reported

    @zoom_us Please make a Zoom app for AppleTV so I can join workout classes on the big TV! :) I know I can AirPlay, but it has glitches, runs down phone batteries. I don't need to send audio or video, just watch. Version 2 can allow a login from phone for sending audio and video.

  • drakelouks Drake (@drakelouks) reported

    Anyone else having issues raising hands in @zoom_us and find a solution? It’s being discussed on Reddit but nothing from #Zoom Hosts & Co-hosts can, participants can use every other non-verbal response...

  • Jess76827488 Jess (@Jess76827488) reported

    @zoom_us your sign up page doesn’t appear to be working, I just keep getting an ‘Uh oh!’ Error page every time I click on it. Please can you help?

  • jonniedarko_ jd (@jonniedarko_) reported

    @quantumtemporis No problem @zoom_us

  • chrisdsmith2007 Chris (@chrisdsmith2007) reported

    @zoom_us Having an issue in meeting. The raise hand feature is only working for hosts/cohosts. The button is visible but you can't interact with it for anyone else. Keyboard shortcut doesn't work.

  • walvenardo ✨𝐖𝐚𝐥𝐯𝐞𝐧𝐚𝐫𝐝𝐨🌹🌻 (@walvenardo) reported

    What happen to @zoom_us? Yesterday some of webinars have a problem using @zoom_us. Because of the signal, because of the data center that have a problem, or others?

  • TimStockil Tim Stockil (@TimStockil) reported

    @bobby_bridge @zoom_us Hmmm! Not had that problem. We've only recorded lessons a few times, and they were fine, both audio and video. Over to you, @zoom_us

Map Check Current Status