Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew YeagerBuckley
(@andrewyb) reported
from
Louisville, Kentucky
@FastCompany In the end I'm not walking away from @zoom_us They have my trust and have taken the appropriate steps to improve stability and security. All I need them to do is fix the simplicity of streaming live to Facebook pages.
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MommaP
(@mommapurvis) reported
from
Madison Heights, Virginia
@Okie_Doke @Knightywhite @JennyMeyer1717 @zoom_us I’m down and I’m off work that evening. Let’s do it!
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Margaret Ngai
(@letsfika) reported
from
Toronto, Ontario
It baffles me whenever I hear people say @zoom_us is easy to use. Many platforms eg @google_meet & @uberconference have much less friction (eg no download). I've witnessed some not-so-tech-savvy users connect to @google_meet on their own, but have to get help to use @zoom_us.
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@zoom_us Thank you. I have sorted out the issue with Teamup and know what I did wrong. Not actually Zoom’s fault. You have all the security there for people to use. I wanted to warn other instructors
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𝕎𝕒𝕟𝕕𝕒 ‚ℤ𝕚𝕝𝕗𝕤𝕥𝕒𝕣‘ 𝕄𝕖𝕚𝕛𝕖𝕣
(@Zilfstar) reported
from
Stichtse Vecht, Provincie Utrecht
@noel_cunningham @sir_hamster @SophiaMyles @zoom_us I have a license 😉 so no problem
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Daniella Blechner
(@dingdongmrwrong) reported
from
Lambeth, England
@ShaymaBakht I had a group of hackers invade a presentation who decided to hijack the screen and show porn. The 2nd meeting saw a man try to chat me up before throwing up a swastika and calling me '******!' If you find a hacker, I'd love for them to trace these ********!!! @zoom_us fix this.
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⚡️Tara Hunt⚡️
(@missrogue) reported
from
Toronto, Ontario
The hardest thing about being a “B” is that everyone assumes the whole world is “A” right now. I can’t participate in all of the @zoom_us checkins going on in my various networks. I want to help, but am stretched thin.
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Louie Kahn
(@LouieKahn27) reported
from
Burbank, California
@zoom_us You billed me for premium and I don’t have access to it. I called and was hung up on before I got to speak to a customer service rep. I’m tweeting this solely for the purpose of getting your attention.
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MPEFB @IIMB
(@MPEFB_IIMB) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us 2 industry association meetings were hacked or someone playing mischief by writing over presentation. Both the association's are moving to other apps. This is not a complicated security issue. This is deficiency in thought. Disable this option or give control on it.
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Josh Bernoff
(@jbernoff) reported
from
Arlington, Massachusetts
@ScottMonty @Simon_Pitt Since this was written, @zoom_us has fixed many of the issues and continues to improve.
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Will Ricketts
(@tb_doc) reported
from
Merton, England
@drcharlottetai @MicrosoftTeams @BlueJeansNet @zoom_us @StarLeafCo Yes, has to make a rapid dash after today’s second call after a tactical error in advance! 😳
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Seldia
(@SeldiaEU) reported
from
Ixelles, Bruxelles-Capitale
@zoom_us Hello! Thank you for your service that comes in so handy these days! We are experiencing a technical issue for which we could not find an answer on your help page: hp laptop keeps switching microphone and sound off during zoom calls via keyboard buttons (fn+..) Pls help!
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stuart carroll
(@stuart_carroll) reported
from
Wokingham, England
In case anyone else encounters this issue, when using @citrix VDA version 2003 @zoom_us VDI client does not detect the webcam - works fine on 1912 LTSR VDA
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Waheed Parker
(@waheedparker) reported
from
Cape Town, Western Cape
@zoom_us I upgraded my plan and the payment was deducted from my credit card. But your system said the payment wasn’t successful. Help!
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Sol Kahn
(@solkahn) reported
from
Auckland, Auckland
@revogt @zoom_us Joined up using google identity instead of email. No issues that path
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