Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Bremen, Bremen | 1 |
| Lloydminster, AB | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Mountain View, CA | 1 |
| Santa Rosa, CA | 1 |
| Laguna Hills, CA | 1 |
| Coyoacán, CDMX | 1 |
| Chambersburg, PA | 1 |
| Irving, TX | 1 |
| Anchorage, AK | 1 |
| Dublin, CA | 1 |
| Glasgow, Scotland | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
| Reading, England | 1 |
| Todmorden, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael J. Cecchini
(@mike_cecchini) reported
from
Buffalo, New York
@thehill Can someone in the @USSenate contact @zoom_us to help them out!
-
LeShell Smith
(@LeshellSmith) reported
from
Guntersville, Alabama
@MikeFlynn55 @zoom_us Love this feature. Have you run into the problem if all users do not have the update or operating system it doesn’t work? I’ve been successful once trying this feature.
-
Mark Curphey
(@curphey) reported
from
Tamalpais Valley, California
@zoom_us won by simple friction free UX. Now turned on waiting rooms for all@meetings including previously scheduled series. Total time sync. Maybe time to look for something new that doesn’t slow team down.
-
Diane H Zack
(@dianezack1) reported
from
Upper Providence Township, Pennsylvania
@ctangscience @zoom_us Not working yet.
-
NWCAVE
(@NWCAVE) reported
from
Vancouver, Washington
Hey @zoom_us we have a board meeting but having issues logging on...is #zoom down?
-
Chris Godby
(@chgodby) reported
from
Cincinnati, Ohio
@AlexBerenson @zoom_us No doubt. Massive rotation out of stay home stocks & into names that will benefit from back to normal. Carnival Cruise up 34%, AAL (American Air) up 15.8%, DIS (Disney) up 10%, MasterCard up 10%, LiveNation (concerts / events) up 23%. NFLX down 5%, ZM down 12%, Pelaton down 16%
-
Mike Bowler
(@mike_bowler) reported
from
Kelowna, British Columbia
@tweetaleem @zoom_us “Law of Two Feet” already had problems and has been replaced in many open spaces with “Law of Mobility”. That alternate works just as well in a remote environment IMO.
-
Michael Rippe
(@MichaelRippe) reported
from
Los Angeles, California
Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button.
-
Bhupendra Singh Rathore
(@bs96_rathore) reported
from
Nagda, Madhya Pradesh
@zoom_us I'm facing Error 104103 From last 15 days I tried Everything a Available online but can't solve this issue. I need to join with browser everytime; where nor I can record calls nor I can live stream. Please help!!
-
Ann Nurock
(@annnurock) reported
from
Cape Town, Western Cape
@zoom_us I’ve tried but as usual no one responded. Honestly @zoom_us your customer service is THE worst I’ve ever known
-
Mpho Eland
(@MpofuMpho) reported
from
Wednesfield, England
@AppleSupport my AirPods Pro are giving me a problem with @zoom_us the mic is not working. I think it’s zoom because they work properly on FaceTime and other calls
-
-PanditJi-
(@ShiivamD) reported
from
Pune, State of Mahārāshtra
@zoom_us fell down 17% on @pfizer covid vaccine success trial. What an impact.which other stocks are going to come down?
-
Keynote Speaker Todd Cohen, CSP
(@SalesLeaderTodd) reported
from
Philadelphia, Pennsylvania
I have Spent approximately four hours over the last two days trying to figure out all the changes @zoom_us has made which is making doing my business much more difficult. Time to find a new service. They have gotten #complacent and #CustomerService is lacking.
-
ज्ञान प्रकाश श्रीवास्तव
(@gpgyanp) reported
from
Jamshedpur, State of Jharkhand
@zoom_us my internet connectivity is fairly good. Still only with zoom desktop app in my laptop, I am facing an error "Your internet connection is unstable". Can you please help?
-
Michael Rippe
(@MichaelRippe) reported
from
Los Angeles, California
Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button. #MSNBC2020 @DeadlineWH
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