Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • LRedSchoolHouse Little Red School House (@LRedSchoolHouse) reported

    @zoom_us why does ZOOM not record anything when someone mutes themselves? This is a horrible feature & has caused us so much syncing plus editing issues.

  • anotheroneuk Another Person. (@anotheroneuk) reported

    @zoom_us @teixeira_jrt Unticking the 'Sending video' hardware acceleration checkbox immediately resolves the problem on my end.

  • mevarunn Varun Sagar (@mevarunn) reported

    @zoom_us Dear Team, I have enrolled for a pro plan yesterday in my zoom which is worth 1300 INR... But not able make a co-host while pro plan shows that co-host is available... @zoom_us you people are too weak when it comes to help your customer... Kindly inform and do needful!

  • AzosRashid Azos Rashid (@AzosRashid) reported

    @ericsyuan or anyone from the @zoom_us team. Can you please get someone to contact me. It’s coming up to a week and my issue still isn’t resolved. It’s impossible to get to speak to someone who can help and all the emails are from bots.

  • Mellow_D Mellow_D (@Mellow_D) reported

    Me: hey zoom support can you help me with an issue? Zoom support or anyone at zoom: I sent you the document stupid! Thank you for calling and reaching out by email. Your ticket is now closed @zoom_us

  • dtuuri Dan Tuuri 🔑💻 (@dtuuri) reported

    Hi @zoom_us with changes to support systems I can no longer get help on my paid account. Unfortunately my employer cannot find missed recordings (cloud) how can I get help?

  • IkTripz Iyke Onyes! (@IkTripz) reported

    Hello @zoom_us i have since canceled my paid subscription, September. Why do i still get invoice? Even when I don't use the service?

  • PaulaDo06619127 Paula Doyle (@PaulaDo06619127) reported

    @Krislkup @marcorubio @zoom_us More like snakes, lizards, rats, vermin, ( I’m sorry to insult the vermin) .....cockroaches (aren’t they BIGGER IN FLORIDA?)..just can’t help myself....just like REESE’s pieces, NOT SORRY!

  • damanjit1 D S (@damanjit1) reported

    @Microsoft @zoom_us And now it won't boot and no hw errors. Tried: Repair Safe boot Restore Booted once after restore and bluescreened again, now give new error: Bad_ststem_config_info (2/2)

  • wendy_esl Tired and Worn out (@wendy_esl) reported

    @zoom_us some of my students couldn’t get onto my zoom link even though it’s the same zoom link we’ve been using everyday. Needless to say, it was a terrible day.

  • cjjmccray Chris "the fascists are back, Ted" McCray (@cjjmccray) reported

    @zoom_us Hi, most recent update on Windows 10 64-bit (the app is 32-bit though) has introduced a memory leak. Two calls, same problem - about 55 minutes in, it starts consuming memory and hitting the disk until it locks and I have to kill it.

  • sTeamTraen Nick Brown (@sTeamTraen) reported

    @zoom_us I had to create an account to get to a meeting and was in a hurry, so I used "log in with Google". Now I would like to use password-based login, with the same Gmail address as my username. Can I convert my account's login method from Google to username/password?

  • Nebguy1 Nebguy (@Nebguy1) reported

    @marcorubio @zoom_us You didn’t help, *******.

  • BeccaPiano Becca Piano (@BeccaPiano) reported

    Tried for 15-20 min. No "join meeting" button on linked page. Click "Launch mtng", page blinks but goes nowhere. Thot maybe bad link but no corrective email so probly not link issue. Downloaded Zoom to 2nd (identical) phone. After sloow download, tried on THAT phone…> @zoom_us

  • torisan71853485 torisan (@torisan71853485) reported

    Dear @zoom_us ,we have trouble with cancelling Webiner option and Cloud Recording option from monthly billing Pro use contract in Japan. We want to cancel options. We Need urgent help. We already sent email to your billing team. my number is 7002775682.

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