Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • PierreJoye PierreJoye (@PierreJoye) reported

    WIll never ever again use @zoom_us invite simply fails managing TZ correctly, setup wrong agenda (all got different time for their entry...), don't let me login with my account then, no matter how many login/logout I tried. Oh and try to logout/login with google on the app....

  • suziestanier1 Suzie Stanier (@suziestanier1) reported

    @zoom_us My issue is that my camera is now producing what can only be described as a horrific image. I have tested it with other software and it is fine.

  • mikeyvegas Rev. Willoughby and the Terrifying Power of Reddit (@mikeyvegas) reported

    You'd think @zoom_us wouldn't leave a customer that supports 10+ orgs hanging on a simple but day-derailing fix, but you'd be wrong. You're the center of the universe for business right now, maybe act like it?

  • mihir_ketkar Mihir Ketkar (@mihir_ketkar) reported

    @zoom_us we have a study circle account which I want to upgrade but the page is stuck at payment stage and not going to review order. Help would be much appreciated in this matter.

  • WreckItRon28 Ron (@WreckItRon28) reported

    @coinbase requires a webcam to verify your identity, which mines broke because of using @zoom_us an issue they never addressed even tho many reported. Anyway managed to get a webcam, took a photo holding my passport... "we're unable to verify your identity" wha a ******* joke

  • charlesantdavid Karl Walsh (@charlesantdavid) reported

    @zoom_us I had Zoom installed on my laptop. It deleted off my laptop. I tried to reinstall and it's reporting a 100002 error. Can someone please contact us.

  • jodyldurbin Jody L. Durbin (@jodyldurbin) reported

    @zoom_us I used to be able to change my name mid-meeting. The option is no longer available. I can’t find anything in support. Help!

  • Patrick07849555 Dr. Henry Jones Jr. (@Patrick07849555) reported

    @madebygoogle @Google @zoom_us Dear Google: You had record profits of 50 Billion dollars Can you please Promote my Youtube so I can have A real Stimulus The GOP does not want the poor to have money So Can you help me??!! PLEASE

  • BlogOfTheirOwn A Blog of Their Own (@BlogOfTheirOwn) reported

    @nsbertoni @zoom_us Yes---it's wreaking havoc on our new semester. This is a major problem.

  • _kerenhappuch BethanyKeren-Happuch (@_kerenhappuch) reported

    imma need @zoom_us to come through clutch with an outage preferably on a Tuesday or Wed because these schools must be suffering amnesia and forgetting what a snow day is.

  • DrJessicaNJones Jessica N. Jones, Ph.D. (@DrJessicaNJones) reported

    @zoom_us i see that there was an issue related to the use of web hooks and that is has been resolved. Do you know of any issue with API calls. Code that worked fine yesterday now gets an invalid_request response

  • jennesayqua JennTorres (@jennesayqua) reported

    @zoom_us help, new update doesn’t allow me to connect to my iPad or iPhone (w/a wire or Bluetooth). Using Mac and iPad with latest software update.

  • nirmalavirgo Nirmala (@nirmalavirgo) reported from Hadapsar, State of Mahārāshtra

    @zoom_us Hi customer care team , we are not able to purchase your Pro plan. It's not going beyond "Create an account" page. Plz help

  • nsbertoni Nicola Bertoni Dedmon (@nsbertoni) reported

    @zoom_us please, music teachers everywhere are begging you, fix the glitch in the new update where some students cannot hear shared computer sound. Some of these ppl DID already update and still can’t hear the audio. Help please 🙏🏼🙏🏼🙏🏼

  • CHMPGNECL0UDS sami 🖇 reactivated lolzies (@CHMPGNECL0UDS) reported

    @zoom_us stop saying “oops🙀we were unable to complete your request🥺please try again😽(300)” you are the root of all my problems and i’m already behind in my classes

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