Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 5
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Sydney, NSW 2
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Southwark, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • chassuz chassuz (@chassuz) reported

    @KathleenKMM @zoom_us I've never needed any support for video meetings, knock on wood, but I made the mistake of trying their phone service when my provider discontinued the service.

  • nambiar_kj Jagadeesh Kuppadakat (@nambiar_kj) reported

    @zoom_us @ericsyuan We are facing some issues with the current zoom plan. Without any notification the Enterprise account degraded to PRO even though the validity is till Oct 2021. Already sent couple of mails, but no response. Can any one look into this as v r not able to conduct meetings.

  • msgarlow Ms. Garlow (@msgarlow) reported

    @zoom_us Why are alternative hosts kicking me out of a meeting when they open a different link? Paid accounts, same company. This was not an issue before today.

  • hannahathaway bells (@hannahathaway) reported

    No work. Account hacked. No help. No access. Auto reply - busy busy busy. Family run business STOPPED. Where is the love?! Come on @zoom_us many little dancers standing very still

  • McMousAnony MousAnony (@McMousAnony) reported

    @zoom_us webhooks outage today? I do not get meeting startet events since 15:00 GMT

  • nickrosenthal Nick Rosenthal (@nickrosenthal) reported

    What was that @zoom_us issue? I need to work out, when someone is sharing their screen in a zoom meeting, how to stop the "Chat" message popping up loud and proud at bottom centre of the screen (when someone screen shares, Zoom flips into full-screen mode on my screen).

  • chrissiegibson Chrissie Gibson (@chrissiegibson) reported

    @zoom_us @Violino1567 Same issue when I'm the host, and no I'm not logged in elsewhere. any advice welcome.

  • LewisFranck Lewis Franck (@LewisFranck) reported

    @AlanCavanna @DustinAlbino @zoom_us Wolfgang is having the same problem.

  • brynmdhughes Bryn Hughes (@brynmdhughes) reported

    @godoymusic @zoom_us Would really help if you could do something like watch party

  • AlyssaJGriffin Dr. Alyssa J. Griffin (@AlyssaJGriffin) reported

    @zoom_us Not having a way for folx to PERMANENTLY change their display name (i.e., so it appears upon meeting entry every time) to their preferred name if they are using an institutional SSO that uses their legal name is a big problem. Solution please?

  • chassuz chassuz (@chassuz) reported

    If you need customer support from @zoom_us , good luck with that. You'd think all of the extra business would help them ramp up staffing but you would be mistaken.

  • Hoshizoraka Hoshi (@Hoshizoraka) reported

    @zoom_us Please release the new version on Android because on my tablet it's keep crashing again and again and i have almost miss classes and had the issue 5003 when i have no anti virus/no proxy/ nothing on my tablet and it's have worked very well with my phone.

  • YMeza44 yisel meza (@YMeza44) reported

    @zoom_us Am I able to verify that my son is staying logged on for his entire class. I’m getting complaints from his teacher that he is missing from zoom class at times, but he swears that he is there. Help!!!! #analytics

  • giles_wells Giles (@giles_wells) reported

    @zoom_us are there any issues with webhooks today? I haven't received a webhook from an app that I have (3QrKLI_FRLO7nkzNqS8ZYQ) since 8:34am today.

  • MitchellB66 Mitchell Breuer (@MitchellB66) reported

    @AlanCavanna @DustinAlbino @zoom_us DUDE, when I went on Zoom I had the same problem lol

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