Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Scobleizer Robert (@Scobleizer) reported

    @paulbettner @zoom_us And actually that makes sense to me. If the user base doesn’t update you do need to force the issue to keep everyone up to date.

  • segunolalive Segun Ola (Inspector General of a11y police) (@segunolalive) reported

    Thanks to @zoom_us' remote control feature, I was able to investigate the problem on her computer. After digging around from a few minutes, I could tell that the problem wasn't in code. It turned out she had her font-size set to extra large in her browser's settings 2/4

  • myfavtech Myfavtech (@myfavtech) reported

    @zoom_us I need your help. Our company has had an account with you for 3 years with numerous recordings. Billing dept. did not provide an acceptable level of service and I can't get support to help either. Can you help?

  • Deveshb15 Devesh🚀 (@Deveshb15) reported

    @stackademic_ @zoom_us @zoom_us help!!!

  • lalodelavega2 Don Lalo De la Vega (@lalodelavega2) reported

    @zoom_us what's the meaning of error 103033, hundred of people are getting this error on a live meeting now

  • MirielleElaine Mirielle Clifford (@MirielleElaine) reported

    @itswhitneymeyer @rgay Co-sign! I believe @zoom_us doesn’t have captioning at all in the free plan. #AccessibilityFail The Google Meets captions help me when I’m speaking to someone who has a lot of background noise (background noise is bad news bears for us Hard of Hearing folks).

  • satxsam Sam Yates (@satxsam) reported from Hollywood Park, Texas

    Hi @zoom_us I get why we can’t login to a meeting from multiple devices with one account, but must we force re-entering credentials on 2 computers every time I need to switch between them? Makes for a bad experience going between home office laptop and living room Mac

  • ShekatkarSnehal Snehal Shekatkar (@ShekatkarSnehal) reported

    @causalinf @zoom_us You could have used several Free Software options available out there. But you ended up praising a data stealing, proprietary service like zoom

  • DrIvanJoseph Dr. Ivan Joseph // Confidence-Coach (@DrIvanJoseph) reported

    .@zoom_us Is there an option for having a brown hand in reactions. It just doesn't seem right everytime I raise my vitrtual hand to ask a question. I'm sure I'm missing the easy fix button on this. Can you point me in the right direction? #RepresentationMatters

  • nikhils007 Nikhil Singh (@nikhils007) reported from Mumbai Suburban, State of Mahārāshtra

    Is anyone facing any problems with Zoom ?? @zoom_us I am able to log into the meetings through my phone but not able to do it through the laptop

  • causalinf scott cunningham (@causalinf) reported

    @vectornomist @zoom_us We had a side agreement in which if I praised them, they’d help me get a baby Yoda filter installed

  • amayersphoto (((Aydin Mayers))) (@amayersphoto) reported

    @zoom_us how come I can’t get on phone support to figure out a problem?! Wtf

  • JeffreyHare JeffreyHare (@JeffreyHare) reported

    @zoom_us support is terrible. Robot chat system can't recognize help request. Need support - called -- got sales.

  • And_Thats_IT Mad Dog (@And_Thats_IT) reported

    Am I the only person that can’t help but stare at themselves while on @zoom_us ?

  • gary_duong Gary Duong (@gary_duong) reported

    Has anyone had their @zoom_us video flipped upside-down?

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