Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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HEiDi FeNN✨
(@HeidiFenn) reported
@zoom_us is driving me crazy!! I am paying for my account yet can’t get any customer service help!! UGH! Never again.
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⋆ 𝐸𝒹𝓃𝒾𝓉𝒶 𝒥𝒶𝒾
(@EdnitaJai) reported
@Chime @zoom_us I’m trying to understand why my bank account was closed and you guys are keeping the money? Support won’t give me any information and are referring to a section 9 where there is no section 9 in the deposit agreement! Fix this!!!
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Shashi Bellamkonda
(@shashib) reported
@mjwaggonernc Dang! That's inconvenient. Like how Netflix developed streaming tech, @zoom_us should develop more user friendly audio video setting automation. That's certainly a issue for a lot of meetings I am in.
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Mike Schilder🇨🇦 (he/him)
(@pictor) reported
@zoom_us Zoom on my new M1 Mac is having major issues on sound. It can't use my system sound at all (just gives me an error). If I connect AirPods, they work fine, so I am doing that, but was wondering if this was a known issue and you are working on it.
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Kristy Schirmer
(@Zockmelon) reported
Help! Can someone with a Zoom subscription please tell me if you create a new meeting, can you see the 'requires registration' button? I swear my button has gone missing, all the help/support pages say nothing about this check box disappearing. @zoom_us or anyone - please help!
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Dr. Brandy Wiegers
(@DrBrandyMath) reported
Newly discovered @zoom_us issue... running noses. Making sure you have the mute and video-off buttons correctly coordinated so that the faucet that your nose has become is not the thing the provost remembers about you.
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dalia katan (la/nyc)
(@daliakatan) reported
Anyone else having issues with @Photoshop @zoom_us etc after upgrading their OS to Big Sur on their laptop? @Apple 🧐
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rachael
(@bookoisseur) reported
Anybody having a weird issue with the latest @zoom_us update? My stepmom suddenly can't control a meeting with more than 16 participants. Like her ipad goes nuts. She's emailed them 3 times and gotten no response, and yes she pays for her account. Please help me I'm very tired.
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mindlessbum
(@mindlessbum) reported
@thehappyvirgo @zoom_us Tomorrow LA shuts completely down find cookie tookie she in the streets like you
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n beauchamp
(@PowerTalkLondon) reported
@zoom_us Having trouble starting a meeting - is there an outtage? Based in London if that matters.
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BruceDC
(@Bruce35dc) reported
@bookoisseur @zoom_us Any time. Hopefully that will fix her problems.
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Žiga Kramperšek
(@chiuaua) reported
@zoom_us interface is terrible. I get lost in the app daily, and my grandma has zero chance of using it. Is there a solution out there that tackles this problem - a video calling app or interface specifically designed for elderly users?
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Deon Irvin
(@justsayinman) reported
@zoom_us you guys should suspend Jefferson Parish Public School System until they fix the record of Ka’Mauri Harrison. They used your platform to taint his school record, they need pressure to do the right thing. Through your platform the contend a home is apart of the school.
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Drone U
(@theDroneU) reported
@zoom_us your service has recylced captcha for 23 mins. Service is down. #zoom #serviceOutage
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Kim Weeden
(@WeedenKim) reported
Suggestion for @zoom_us: indicators on the bottom bar that show, in real time, the speaker's internet connectivity and audio quality. Would help compensate for the absence of nonverbal cues that help speaker figure out when comment isn't intelligible (because of tech issues).
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