Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Bremen, Bremen | 1 |
| Lloydminster, AB | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Mountain View, CA | 1 |
| Santa Rosa, CA | 1 |
| Laguna Hills, CA | 1 |
| Coyoacán, CDMX | 1 |
| Chambersburg, PA | 1 |
| Irving, TX | 1 |
| Anchorage, AK | 1 |
| Dublin, CA | 1 |
| Glasgow, Scotland | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
| Reading, England | 1 |
| Todmorden, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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IcyKnoX
(@Hunter____M) reported
@zoom_us Today in all my classes no one has had their cameras on, and kids are saying zoom is isn’t allowing the cameras. Are the servers down but only for cameras?
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Elma Harmans
(@elmahar) reported
@zoom_us We urgently need support login in!! We cannot reach out to you because of our login in issue! What to do????
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Kerry Dunne
(@dunneteach) reported
@SheilaRBillings @zoom_us YES, that sounds exactly like what happened, and I can't figure out how to undo the problem. I put in a HS helpdesk request and I am hoping they can help me tomorrow before my afternoon remote classes.
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Rodney Littles II
(@rlittlesii) reported
I need the video conferencing softwarez to fix their broken "Raise Hand" button. I feel like it should notify the meeting with more than just an icon. Maybe thunder bolts and lighting when a hand gets raised? @zoom_us @MicrosoftTeams
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Sheila Billings🍎📝📚❄️
(@SheilaRBillings) reported
@dunneteach @zoom_us Crud! That's so frustrating! I hope someone is able to correct the issue before you need it! Stupid tech meltdowns are super stressful this year! We're back hybrid, so half the kids Zoom, half in room all day--it's exhausting without tech crises! Good luck!
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Alec Hershey
(@Unnamed_Shinobi) reported
. @zoom_us Should let you adjust people's volume individually. You should be allowed to turn some people down.
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Kelly Wisecarver
(@WisecarverPR) reported
Help @zoom_us! I need a PERSON to answer a question related to #fraudulent invitations appearing. No answers/direct contacts on your site. DM me with a direct email or phone. Thanks.
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Elma Harmans
(@elmahar) reported
@zoom_us No we cannot!!! Because of the issue we have! That is just it!
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Joshua Burshaw
(@jburshaw) reported
@Sasky @zoom_us So time to burn the house down?
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David Ward
(@certdoctor) reported
@zoom_us Need help, teaching 4hr long IT Certification classes twice a week, an getting repeating share screen crashes, tried updating Zoom no dice, problem only started recently. Happy to send in log file or something. thx.
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tvjames+ 😷🇺🇲
(@tvjames) reported
@zoom_us need an indicator when another presenter is having connectivity issues. That would eliminate the "is everyone else hearing Jim just fine?" and allow a moderator to jump in quicker and keep things rolling. Maybe a small yellow dot on their profile picture.
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Damian Keane
(@VedderHead86) reported
@zoom_us Hi there. Since updating the latest Mac OS, Zoom crashes my Chrome browser at least once a day when I click on “Join a meeting”. Is this a known issue?
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Chris Larder
(@ChrisLarder) reported
@MicrosoftTeams it's so painful to work on this platform. Even with powerful wifi, it's incredibly slow, full of bugs and errors! Yet no matter how many attend meetings on @zoom_us it's slick and rarely fails ...
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Tony Uphoff
(@TonyUphoff) reported
To the #unifiedcommunications companies positioning themselves against @zoom_us, stop managing to the technology and start managing to the customer-experience. As part of this, start using your own service for video calls with orgs that don't use your service. Not pretty.
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saved
(@pinkdynamites) reported
@zoom_us i need help please. i have zoom installed on my PC and every time i close the app it logs me out of my google account. so i have to log in every time
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