Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Madrid, Comunidad de Madrid 3
Bremen, Bremen 1
Lloydminster, AB 1
Guayaquil, Provincia del Guayas 1
Mountain View, CA 1
Santa Rosa, CA 1
Laguna Hills, CA 1
Coyoacán, CDMX 1
Chambersburg, PA 1
Irving, TX 1
Anchorage, AK 1
Dublin, CA 1
Glasgow, Scotland 1
Copenhagen, Region Hovedstaden 1
Houghton, NY 1
Ilkeston, England 1
London, England 1
Crewe, England 1
Doncaster, England 1
San Francisco, CA 1
Cuautitlán Izcalli, MEX 1
Puebla, PUE 1
Taguig, National Capital Region 1
Abidjan, Abidjan 1
Wildeshausen, Lower Saxony 1
Sant Boi de Llobregat, Catalunya 1
Sheffield, England 1
Reading, England 1
Todmorden, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • olifo Cliff Guya Oliech (@olifo) reported from Pittsburgh, Pennsylvania

    @bonifacemwangi @zoom_us @MOESTKe The best solution to this problem is to have password access to the zoom meeting then share it only with participants otherwise if you use the link to join there will be unauthorized access

  • kempius Andre Kempe (@kempius) reported from Altafulla, Catalunya

    @paigecraig @zoom_us Thought about it few days ago. Problem is size of potential target audience vs. shipping of goods in time. Small groups per session vs. experts who have interesting stories & reliable to stream live at a given time

  • Sarah_Stierch Sarah Stierch (@Sarah_Stierch) reported from Sonoma, California

    @zoom_us @FBI Thanks. It wasn’t my meeting but I passed on best practices to the organizer. I can’t DM you without you following me, btw. I also have had an open ticket with Zoom support for 13 days regarding a billing issue, so any help with that would rock.

  • andrew_506 Andrew Davis 🇨🇦 (@andrew_506) reported from Kingsclear, New Brunswick/Nouveau-Brunswick

    @MeganADutta @MachinaMeg @tastefullykate @zoom_us @MarsAVIT @GinaSans @PSNI_Hailey @AVteach101 @thesmoothfactor I’m down if there is room.

  • NancyGithoitho Nancy Limau (@NancyGithoitho) reported from San Francisco, California

    @bonifacemwangi @zoom_us @MOESTKe @coachdeluca33 Look at our problems.

  • philthydrummond ((phillipdrummond))) (@philthydrummond) reported from Oakland, California

    Hey @zoom_us it’s a big problem you blocked virtual cams from @ecammtweets @ecammlive you need to fix that in new version

  • ResLegalDiva Melba Pearson (@ResLegalDiva) reported from Miami Beach, Florida

    @zoom_us needs to do so much more to protect folks on their platform. If it’s so bad that @ADL has to host webinars to address the issue - Zoom needs to go back to the drawing board. No one should have to go through what we experienced last night. #Hate.

  • rbcurly ruth bankover (@rbcurly) reported from Borehamwood, England

    The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020

  • LindaHellard Linda Hellard (@LindaHellard) reported from Cardiff, Wales

    @halexraynal I really hope @zoom_us are working on this and will release an update to fix this!

  • Manavjain994 Manav Jain 🇮🇳 (@Manavjain994) reported from New Delhi, National Capital Territory of Delhi

    @zoom_us I am looking to upgrade my Account from basic to pro pleade help whether i will be able to live stream my meeting on facebook after upgrading. Kindly advice asap.

  • VasBytes Chandra SS Vasireddy (@VasBytes) reported from PETROL BUNK ORR, State of Karnataka

    @D_Roopa_IPS @zoom_us Singapore banned Zoom usage in schools early this month, and removed ban after assurances they fixed issues. However they still seem pretty bad. @CGSingapore - FYI pls. Maam - i think our govt also released advisory. Pls ask school shift to Google Meet or Google classroom

  • rejadam Dr Robert Adam 🇪🇺 (@rejadam) reported from Edinburgh, Scotland

    @leesonl @MicrosoftTeams @Microsoft @zoom_us If only they would just get on with it, and tell us, everyone talks about the problems with Zoom and GDPR but Teams which is often the preferred platforms many workplaces has been really difficult for deaf people to work with.

  • wayne_schmidt Wayne Schmidt (@wayne_schmidt) reported from Wien Stadt, Wien

    @KylieParkerCA @zoom_us @gotowebinar @StevenLeaney @AskVinh @elliotspirrett1 @SamNorcross7 @sholtomac @mattpaff One click login.

  • RobertM69780378 The Godfather is back! Join me #KAG (@RobertM69780378) reported from Fremont, California

    @zoom_us 500,000 accounts hacked and on the dark web. You have serious security issues. @Webex is my choice. I will refuse any zoom due to your pathetic excuse for security administration. You should be put out of business. #COVID__19

  • drinckx Paul Duerinckx (@drinckx) reported from Pontardawe, Wales

    I know there are some issues with Zoom but, in terms of usability, it’s so much better than Teams. @zoom_us @MicrosoftTeams

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