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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Obdach, Styria 1
Eye, England 1
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • charlesbeeler
    Charles Beeler (@charlesbeeler) reported

    Horrible customer service, constantly changing security settings without notifying customers and a mediocre interface. @zoom_us has left the door open for @google and others wide enough to drive a truck through. What's your favorite solution for video conf/collaboration??

  • AlanCavanna
    Alan Cavanna (@AlanCavanna) reported

    A huge public thank you to @DustinAlbino, who help me locate the “Raise Hand” button on @zoom_us. Apparently it was recently moved. I was going crazy

  • _kerenhappuch
    BethanyKeren-Happuch (@_kerenhappuch) reported

    imma need @zoom_us to come through clutch with an outage preferably on a Tuesday or Wed because these schools must be suffering amnesia and forgetting what a snow day is.

  • hannahathaway
    bells (@hannahathaway) reported

    No work. Account hacked. No help. No access. Auto reply - busy busy busy. Family run business STOPPED. Where is the love?! Come on @zoom_us many little dancers standing very still

  • MitchellB66
    Mitchell Breuer (@MitchellB66) reported

    @AlanCavanna @DustinAlbino @zoom_us DUDE, when I went on Zoom I had the same problem lol

  • YMeza44
    yisel meza (@YMeza44) reported

    @zoom_us Am I able to verify that my son is staying logged on for his entire class. I’m getting complaints from his teacher that he is missing from zoom class at times, but he swears that he is there. Help!!!! #analytics

  • msgarlow
    Ms. Garlow (@msgarlow) reported

    @zoom_us Why are alternative hosts kicking me out of a meeting when they open a different link? Paid accounts, same company. This was not an issue before today.

  • AlyssaJGriffin
    Dr. Alyssa J. Griffin (@AlyssaJGriffin) reported

    @zoom_us Not having a way for folx to PERMANENTLY change their display name (i.e., so it appears upon meeting entry every time) to their preferred name if they are using an institutional SSO that uses their legal name is a big problem. Solution please?

  • thudawin
    ✿THU WIN✿ (@thudawin) reported

    @Bnard_M @zoom_us Ah, it's more of like, just confusion for all of us! The rest of the group sees that person A is muted, but on their screen they've turned their mic on, but you can still hear them. But for sure, this issue could flip and then that would be bad!

  • GingerReject
    valerie frizzle, liberal freak (@GingerReject) reported

    Hey @zoom_us I know people may have suggested it, but can you investigate an option that makes cameras only viewable by the host? Would help my students so much...

  • jodyldurbin
    Jody L. Durbin (@jodyldurbin) reported

    @zoom_us I used to be able to change my name mid-meeting. The option is no longer available. I can’t find anything in support. Help!

  • c0desprite
    Dave (@c0desprite) reported

    Is the latest @zoom_us update for windows just broken for me ? Some part of it crashen whenever I try to accept or initiate a call.

  • ImSpeaking13
    Kate🗽☮️🇺🇸⚖️🏳️‍🌈🧘🏻‍♀️♍️💙 (@ImSpeaking13) reported

    Dear @zoom_us, I’m sick of seeing my ******* face. Can you fix this? Thx, KATE

  • WreckItRon28
    Ron (@WreckItRon28) reported

    @coinbase requires a webcam to verify your identity, which mines broke because of using @zoom_us an issue they never addressed even tho many reported. Anyway managed to get a webcam, took a photo holding my passport... "we're unable to verify your identity" wha a ******* joke

  • LewisFranck
    Lewis Franck (@LewisFranck) reported

    @AlanCavanna @DustinAlbino @zoom_us Wolfgang is having the same problem.

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