Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Berkeley, CA | 1 |
| Toronto, ON | 1 |
| Faribault, MN | 1 |
| Bremen, Bremen | 1 |
| Lloydminster, AB | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Mountain View, CA | 1 |
| Santa Rosa, CA | 1 |
| Laguna Hills, CA | 1 |
| Coyoacán, CDMX | 1 |
| Chambersburg, PA | 1 |
| Irving, TX | 1 |
| Anchorage, AK | 1 |
| Dublin, CA | 1 |
| Glasgow, Scotland | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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luca giusti
(@lucagiusti) reported
@zoom_us Service is down... great news for who has a subscription (as me) 👍
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Dr Richard Matthews 🇦🇺😷👻
(@rhematt) reported
Has anyone else seen that @zoom_us no longer accepts NDI Audio? Video works without an issue but NDI Audio doesn't flow through on MacOS Big Sur. Checked NDI output from OBS and NDI signal generators. It works into a monitor just not into Zoom. #OBS @OBSProject @NewTekInc
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ottawanna
(@ottawanna) reported
@zoom_us help! My paid account is missing and I can't access support because it keeps asking for a key, but it won't give me one because it doesn't believe my account exists!
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sarah joy middleton
(@sarahjoymid) reported
@ellie4443 @annaclock WHY?! @zoom_us can you help?😭😭😭
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Lauren Osborne (she/her)
(@speechieLO) reported
Hey @zoom_us, Is it possible to add a meeting to my Zoom "Meetings" Tab, when I'm not the host??? Or do I have to trawl through my email everytime to find the link? (I did try the online help center, but I couldn't find the answer).
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shortstack
(@shortsnackkkk) reported
Literally got me on Instagram begging for help I’m so tired and they don’t have a live customer service line for pro accounts? @zoom_us you’re ******* UP baby
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IVRI पशु विज्ञान Incubator
(@IvriRabi) reported
@zoom_us dear team, We lost our scheduled meeting from the Home page on 2 occasions can you pls help us on how did it happen and the remedy for such cases
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Tessa Keough
(@TessaKeough) reported
@genealogytours @zoom_us What is the problem?
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Ruth Bruce
(@RuthMBruce) reported
Hello @zoom_us, I've attempted to preassign breakout rooms for 3 meetings and it hasn't worked. Reported via paid account and told that Zoom isn't dealing with #support tickets due to Covid. Tried every workaround without success. Does it even work, and how? #breakoutrooms #error
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AnneBarschall
(@AnneBarschall) reported
@zoom_us It's somewhat improved, but it's still not as good as without the background. I come through out of sync. I'm supposed to be in a virtual play. I need to use the virtual background. There's not an issue with the PC.
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CHRISTINE WOODCOCK
(@genealogytours) reported
Absolutely disgusting customer service from @zoom_us Paying customer can’t access phone support so after 2 wasted hours and now FIVE agents I’m no further ahead #poorcustomerservice #servicefailure
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Amz
(@DickmanAmy) reported
@zoom_us I need some help please!
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AnneBarschall
(@AnneBarschall) reported
@zoom_us This is just unacceptable. I can use the PC, but I should be able to use this new computer without having a problem
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Nacoss
(@Nwokikeifeanyi) reported
@zoom_us Please boss help me I only need 220,000 to pay my school fees together with my clearance so that I will go for NYSC God bless the most generous 3066843060 First bank Nwokike Precious Ifeanyi
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Tessa Keough
(@TessaKeough) reported
@genealogytours @zoom_us Glad it resolved - sorry you had issues
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