Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • chiuaua Žiga Kramperšek (@chiuaua) reported

    @zoom_us 's user interface is terrible. Am I missing a "start a new chat, join everything you need to and copy the invitation to the clipboard" shortcut? I consider it essential. Not to mention a thousand windows stacked on top of each other. Getting lost daily.

  • ChrisBataluk Christopher Bataluk (@ChrisBataluk) reported

    @zoom_us I just want to point out it’s terrible I’m paying for your service and when I try to get technical support it says your technical support line is unavailable, it then asks me to send an email for pro accounts then I get an answer of we aren’t answering support inquiries

  • yenceesanjeev Sanjeev NC (@yenceesanjeev) reported

    If @zoom_us can do virtual backgrounds, they can probably do virtual costumes. Saves us the trouble of the finding decent clothes for meetings every time. Maybe have options to choose from business formals, business casuals, party and Halloween mode.

  • TVI_ting Yue-Ting Siu (@TVI_ting) reported

    @zoom_us @Apple Yes, did all of the above and the issue persists. Anything else i can try? Thx for the help!

  • kpjungle Kim Pedersen (@kpjungle) reported

    @SFoskett @zoom_us Lets utilise a new chip in order to fix a broken app… what a world we live in.

  • PMichigander Pissed Off Michigander (@PMichigander) reported

    @GovWhitmer @zoom_us You know what's cost free? Opening up the state!! Witchmer should just leave the whole Covid crap alone and just fix the DAMN roads.

  • DoctorSharonAO Sharon Allison Ottey, MD (@DoctorSharonAO) reported

    @zoom_us THE ABSOLUTE WORST CUSTOMER SERVICE---LACK THEREOF & PROBLEMS SETTING UP MAJOR WEBINAR. NO ONE TAKES OWNERSHIP AND LIES ABOUND! CONFERENCE TOMM. CHAOS IT HAS COST US TIME, ENERGY AND $$$$ AND STILL NOT FIXED. #ZOOMSU

  • KoushikRedBull Koushik Roy🇮🇳 (@KoushikRedBull) reported from Deoghar, State of Jharkhand

    In my cellphone vivo v9 dose not working virtual background in zoom meeting. Why? @zoom_us @Vivo_India

  • lukasnaugle LUKAS NAUGLE 🐐 (@lukasnaugle) reported

    Video Chat 2020: I never have issues with @zoom_us It’s a 50/50 crap shoot every time I use #GoogleMeet

  • yenceesanjeev Sanjeev NC (@yenceesanjeev) reported

    If @zoom_us can do virtual backgrounds, they can probably do virtual costumes. Saves us the trouble of the finding decent t shirts for meetings every time.

  • GehaniNeil Neil Gehani (@GehaniNeil) reported

    .@zoom_us - when is an update coming for macOS Big Sur? Zoom is quite a bit degraded when running on this os, both audio and video. Video reliability is down and audio, particularly #bluetooth #AirPods breaks up a lot. It doesn't happen in Google meet. The change is the OS.

  • techdecisions DrPhil of Technology (@techdecisions) reported

    @zoom_us @ShieldVoC my virtual backgrounds, all of them, are getting clipped at the sides? what's up w/that? macOS Big Sur. used to be better. pls fix.

  • geektech713 Robert Oberhoff (DigitalraoSolutions,dba last RAWR (@geektech713) reported

    I am having @zoom_us issues my password wont work on ZOOM meeting @zoom do yall offer customer /client services?

  • Jirayuri Nia (@Jirayuri) reported

    @zoom_us I'm having problems with sharing my screen on my Android phone. It worked just fine on my previous phone (android 6), but I can't do it on my new phone (android 10) although I'm the host. I've searched for solutions online but find nothing. Please help.

  • BeautifulWIO Beautiful Woman IO (@BeautifulWIO) reported

    @zoom_us THE ABSOLUTE WORST CUSTOMER SERVICE---LACK THEREOF & PROBLEMS SETTING UP MAJOR WEBINAR. NO ONE TAKES OWNERSHIP AND LIES ABOUND! CONFERENCE TOMM. CHAOS IT HAS COST US TIME, ENERGY AND $$$$ AND STILL NOT FIXED. #ZOOMSU

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