Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Paris, Île-de-France | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Melbourne, VIC | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| Sheffield, England | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Thatcham, England | 1 |
| City of London, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
| Portsmouth, England | 1 |
| Sydney, NSW | 1 |
| Southwark, England | 1 |
| Saint Leonards-on-Sea, England | 1 |
| Himmelpforten, Lower Saxony | 1 |
| Bedfordale, WA | 1 |
| Ravensburg, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah White-Brennan
(@ImSoSarah) reported
@socialmicole @lpabonhr @zoom_us This doesn't even have to be recorded, the fact they can listen in live is still an issue.
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⚡Steve Mascord☠️
(@therealsteavis) reported
I need to fix my streaming. @zoom_us into OBS into @Restreamio. How do I get rid of the buffering and capture the sound SIMPLY?
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BrampaGamp 🏴🇬🇧🏴🇬🇧
(@Alun135) reported
@zoom_us I keep getting incorrect passcode the meeting id and passcode are correct, I have tried deleting the app, clearing the cache etc. What can be the problem this has happened for the last 2 weekly meetings Thanks
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torie tennant
(@torie667) reported
Twitter help! How do i get past the tutorial screen on zoom when using it on a new device using Voice Over? @AppleVis @zoom_us
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Ebony Elizabeth Thomas
(@Ebonyteach) reported
LRT: @zoom_us has had many months to address security, privacy & safety issues for users; their inaction enables bigots to use Zoom for attacks. Which means that as faculty from the margins, we have to deal with that on top of everything else. Infuriating.
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asma
(@asma_habibti) reported
@zoom_us the letters are always inverted on screen, no matter if I mirror the video or not! I always get inverted face, letters on screen. please do fix it
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Zawdie Ato Herbert
(@atoherbert) reported
@DrMaDMo @zoom_us With the free service we are just data points. I am not sure if zoom bomb happened to a major corporation using the paid service. That would change things.
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Simson Garfinkel ☕
(@xchatty) reported
@zoom_us Thanks! I did. (ps: I also just now tried the "Report Problem" in the macOS app and was immediately confronted with "Select a product" and did not know whether to choose "Meeting" "Chat" "Phone" "Webinar" or "Others." It's confusing. I recommend user-testing this panel.)
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Rocky Roark | Freelancer
(@RockyRoark) reported
anyone else having problems where @zoom_us isn't detecting your mic or speakers?
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asma
(@asma_habibti) reported
@zoom_us I need flip camera option please! It’s really hard to show letters to my teachers as all of it gets inverted, inverted face etc. please do fix it as soon as possible
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Coffee and crones
(@damnedfallacy) reported
@JudgeFergusonTX @zoom_us I don't have filter problems but have actual cats who enjoy acting as fuzzy co-counsel in my online hearings. I also have a dog who will occasionally protect me from the evil Amazon Prime guy during hearings and ended up having to send an apology to a Magistrate.
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Claudine Trontin
(@ClaudineTrontin) reported
Hi @zoom_us - today I noticed the participant gallery view is no longer 'highlighting' the active speaker during a Zoom Meeting. I checked with a friend and found they too are experiencing this issue with their acct. We both have the latest version 5.5.2. Please help!
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Adi Gunawan
(@adiigunawan) reported
@zoom_us i have trouble while i am going to buy a plan. After I filled in the credit card account then pressed save & submit there the process stuck. Could you help me ? What should I do ?
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Human 3500
(@human3500) reported
I use @zoom_us quite often. I even pay for the service. Am I to understand that I now need to have a cat to use the service? This is an outrageous change to the terms and conditions that I didn't read.
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John L. Grantham
(@jlgrantham) reported
from
Potsdam, Brandenburg
@revmikeswife @JudgeFergusonTX @zoom_us I‘m going my best to tear it all down and make myself Glorious Arch-Emperor. But nooooo, people like you seem to *like* truth and justice and stuff. #dictatorsupportgroup
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