Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Matias Cariboni
(@matiascaribon) reported
from
Madrid, Comunidad de Madrid
@zoom_us @ericsyuan really. THIS is a BIG PROBLEM. Now I can’t reject or approve no one in my webinars. I NEED A SOLUTION. #zoom #zoomproblem #webinars
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Scott Ellingson
(@mremathteacher) reported
from
Fresno, California
@CorbinL45 During the @zoom_us academy, they said cameras on should NOT be a requirement in synchronous class instruction. So many privacy issues. For 1:1 meeting, I'm leaning towards camera on, if possible.
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Markus
(@iaremarkus) reported
from
Port Elizabeth, Eastern Cape
I submitted a @zoom_us support request 4 months ago. Best I've gotten is a bi-weekly email apologizing for the wait. I give you money every month. I thought I'd at least get a *tiny* bit of help 😞
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Jesse Phillips
(@jessephil) reported
from
Kamloops, British Columbia
I'm gonna say that the @NHL press conferences are not a great advertisement for @zoom_us . Terrible quality
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Simon Goodyear
(@simongoodyear) reported
from
Edinburgh, Scotland
Locked out of my @zoom_us account for over 6 months despite continuing to be charged. And yet still another automated email to ask if I want to close my ticket. NO - I want access to the service I paid for.
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Brother Sharif
(@EjaculatingPen) reported
from
Warner Robins, Georgia
@zoom_us you responded to my public complaint and asked me to DM you for help. I guess that was just for show.
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B L M
(@teasandsweets) reported
from
Los Angeles, California
@zoom_us please help. Is there a way to set up recurring meetings on my daughter’s iPad without an invite from the meeting host (her teacher)? So she can just click the link and not bug me? #virtuallearning
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Gareth Manning FCIHort
(@GarethManning2) reported
from
Shrewsbury, England
Can anyone @NortonSecured tell me if there are any obvious issues with Zoom? Ever since signing up I seem to be getting a lot more phishing emails. Could it be simply coincidence? @zoom_us
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Sara Kimbell
(@SaraKimbell) reported
from
Manhattan, New York
@zoom_us How can I get technical support for non-business account? And everything I’ve read on my issue hasn’t helped resolve my problem.
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𝘼𝙡𝙡 𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝙣 𝙂𝙞𝙧𝙡 𝙃𝙖𝙞𝙧
(@AAG_HAIR) reported
from
Atlanta, Georgia
@GwinnettSchools My child has developed an extreme case of anxiety due to this @zoom_us session not working properly. Please have the teacher to communicate to the students that there is no punishment for not being able to access a class due to technical issues.
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@zoom_us so frustrated. Need to change my name pre-meeting. Your bot support and online resources do not help as I’m not seeing the option to remember my name next time. Pls advise.
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Vallarta Adventures
(@vallarta_advent) reported
from
Puerto Vallarta, Estado de Jalisco
@zoom_us @tomandshell Perhaps you can add another feature, pay back what you've promised months ago, very dissapointing service from your company
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courtney
(@courtneyreyers) reported
from
Washington, D.C., District of Columbia
I just noticed @zoom_us has a slow down feature!!! Will this make me a better presenter or nah
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TC McCarthy
(@TC_McCarthy) reported
from
Queens, New York
.@zoom_us my Bluetooth headphones work great with every application on OSX except Zoom. They test fine in zoom but disconnect as soon as I join a call. Lots of reports of this on google. Any fix?
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Annette Udall
(@annbasel) reported
from
Cowra, State of New South Wales
@zoom_us waiting for help from mid May! an issue with @Google was solved in less than 1 hour with conference call from New York. Thank you @Google
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