Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Higgs
(@vnvobit) reported
what is it with @MicrosoftTeams and Macs? Latest update has rendered video calling impossible as anytime I initiate one the call is immediately disconnected and Teams restarts. No issue using @zoom_us this morning (rock solid) but teams used by most I work with
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Jerry Powell
(@jpowell1997) reported
@zoom_us May we please give a an independent per person volume slider or noise suppresion? So many people don't care about being on the other end of a child screaming into a mic randomly. This problem won't stop after a pandemic.
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Caroline B
(@cmbaileyatx) reported
@metraux_julia @besswww @zoom_us I would say the same, although I have noticed some issues with Google Meet lately where not everyone will show up on screen - it’ll just show an icon instead of their face, which is frustrating; and a bit of an audio lag. Zoom doesn’t usually have that lag.
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Stacy Gilmore
(@stacyanngilmore) reported
@JamesCraigmyle @Skype @zoom_us I just said to my son that I wish we could have a trainer come to the house! This may be the next best thing seeing as I don’t live near you. Need help with my very needy 1 year old.
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🐮
(@zoehanjiii) reported
@briiieee_ you can flip your own vid in the settings but it doesn't flip your vid in other participants, i will never open my cam again @zoom_us my non-asymmetrical says i look really ugly pls fix this
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Neurodiversity Acceptance
(@Neurodiversit19) reported
@metraux_julia @zoom_us @meriahnichols Was just trying to help, ignore if it isn't suitable.
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Alexia Blohm & Dora the Doodle
(@alexiablohmuk) reported
@SGInterpreting @zoom_us If you're on Mac iglasses may solve the issue
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Jess 💎
(@jesy_not_nelson) reported
can @zoom_us give us a break for one day and just break down?
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Marybeth E. LoPorto
(@MbLoPo19) reported
@zoom_us are there any access issues this morning? I can’t seem to connect. I am NYCDOE. Thx
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picadura no bumbumtantan
(@CylonZe) reported
@zoom_us Hmmm yes, I got that. It’s just so so much trouble “click here, then click there”. Apparently, no way to close it directly just by hitting that “x” button, right? It [x] will always minimize the program instead of actually closing it. 😞 I do have another question (next tweet)
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Jonathan Holden
(@JonathanDHolden) reported
@A11yLondon Does @zoom_us count? You CAN add auto or live closed captions without an account from a third-party service... Or pay for integrated CC
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Sarah Glendenning
(@SGInterpreting) reported
Aaagh got a green screen which is great except for @zoom_us. The angle on the camera seems to be really wide. My green screen fits everything else! How to I solve the issue except for buying a wall to wall screen?
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🎙️ᴅᴇᴀɴ (ЯF) ғɪʟᴇs📝
(@DeanOFiles) reported
Can't upload ****. And once this Zoom call is over, I'd bet my upstream issues go away. Because @zoom_us's product is a ****** resource hog, even in the browser.
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acaaa
(@ordorinarygal_) reported
@zoom_us there is some problems in zoom, my cam always on. but somehow, people cant see me. because of you, my lecturer scold me😌 please fix it!
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Jon Kinney
(@jondkinney) reported
@zoom_us Thanks much. It’s supported and the settings are set. But no dice. Muting from zoom will mute the headset. But muting the headset attempts and reverts immediately. Seems like a bug. Not sure who to direct the issue to though.
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