Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Lakefemme
(@BetsyMackinnon) reported
@zoom_us Happy to have my zoom stock go down by $1000 yesterday. Don't mess with women and don't mess with Posie!
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Dr Annie Southern
(@dranniesouthern) reported
@metraux_julia @zoom_us I lip read about 50% of the spoken word due to auditory processing differences. Masks have made it hard to understand folks. Captions also help me on Zoom. Just attended a conference online with no captioning. Was exhausting.
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Jonathan Holden
(@JonathanDHolden) reported
@A11yLondon Does @zoom_us count? You CAN add auto or live closed captions without an account from a third-party service... Or pay for integrated CC
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🍁
(@AutumnAfar) reported
@zoom_us should maybe look at having the ‘raised hand’ time out after a while… everyone forgets to put them down lol
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Konrad Cheng
(@konradscheng) reported
@karrisaarinen @zoom_us This used to happen to me and I ended up needing to replace my motherboard 2 months later and no problems yet...maybe i should’ve closed my thousands of chrome tabs...
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Daniel E Sandoval
(@d3sandoval) reported
@AshleeMBoyer @zoom_us Feels like a very solvable problem to just let participants toggle on captions whenever they need them...
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Coach Luigi
(@ForTheKidsMayne) reported
@zoom_us your customer service is non-existent. I haven’t been able to get ANY help unlocking my account because I don’t have a Host key. I can’t access my host key, BECAUSE MY ACCOUNT IS LOCKED. You would think such a large corporation could afford some help desk techs.
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Marie
(@utoepeea) reported
@zoom_us why do you have to out source your tech support? It is so frustrating. I need help but I can't communicate with the support staff. 😡
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Amy Gaerlan
(@amygaerlan) reported
@zoom_us Is there a fix my reoccurring meetings vanishing off of my meeting list? They’re booked until June, links all work, but they’re not organized on the website anymore. Super annoying since I didn’t save them to my Calendar.
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Samantha Tall
(@SamanthaTall) reported
@zoom_us @eli_usss Yeah @zoom_us it’s happened to me too and several of my peers. Perhaps it’s a glitch? But it’s very scary to not know that the mic will randomly turn on
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Marcos Ortiz
(@marcosluis2186) reported
@karrisaarinen @zoom_us There is a very good solution to that problem: Chat with @ryanbonnici
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Arthur〘Wear a mask, stupid.〙
(@KingArthurHS) reported
@metraux_julia @zoom_us It's not ableist this Zoom, a free service, doesn't have every feature you want. If this is happening at work, your employer should be paying for pro Zoom that has captioning. If this is an issue with personal usage, encourage your friends to switch over to Google Meet?
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Karri Saarinen
(@karrisaarinen) reported
Anyone has the issue and found a fix to where @zoom_us screensharing freezes after 5-10mins? Restarting the screen sharing doesn't work either.
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Aurélien MICHELIN
(@AurelienViaM) reported
@zoom_us ❌ Myth: linux version of Zoom is on par with Windows. ✅ Fact: Its crashes a lot, some features like filtering are broken.
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Niko
(@NikoSarcevic) reported
@suchi_kulkarni @zoom_us @Skype so strange. ive upgraded basically minutes after it was available and I have no issues whatsoever
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