Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1
Saint Leonards-on-Sea, England 1
Himmelpforten, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • diegoscl Diego Belmar (@diegoscl) reported

    @MicrosoftTeams Is this a bad joke? 🤡 That post was updated exactly 6 months ago.... 6 months ago! 😡.... If I write to you now it's to get something else.... @zoom_us friends took 2 days to fix the problem... I'm sure you can do better! 🤔

  • e_oreo Jack E. (@e_oreo) reported

    @CodyMcCubbin @TxDan_Gonzalez @zoom_us Yes, but most of the supply problem is natural gas plants not receiving gas due to the cold. Frozen turbines is a minor problem compared to that

  • melinda_allen71 Melinda Allen (@melinda_allen71) reported

    The @zoom_us is ******* ridiculous. I am trying to access a video that my instructor downloaded and I CAN NOT get any help from anyone at zoom.

  • FritoLeave 404: Page Not Found (@FritoLeave) reported

    @grtwent @zoom_us No problem. I believe though that the particular cat filter that lawyer used was not native to zoom. Perhaps one of his kids, or grandkids, downloaded it and set it up.

  • qabas01 قَبَسْ (@qabas01) reported

    @zoom_us Hi, I had an account in a large room of more than 500 subscribers, which was over 5 March, but now I was surprised that the room accepts no more than 100 subscribers. What is the problem?

  • Darrell_WPB LuvNretirement (@Darrell_WPB) reported

    @zoom_us Customer Service? Odd that I pay colleges but cannot get basic support so my children can log into the classes. Makes me want to re-think my professional account.

  • MoeSattler Mo Sattler (@MoeSattler) reported

    Hi @zoom_us, I am trying to write an integration, but the flow seems broken. I want to create a "Publishable URL", but in order to do that, it tells me: "You are missing the following information: Redirect URL for OAuth (Production)" But I already entered the redirect URL.

  • CodyMcCubbin Cody McCubbin (@CodyMcCubbin) reported

    @e_oreo @TxDan_Gonzalez @zoom_us 4GW would power 1.2 million homes. Just because it’s a smaller percentage of the total problem doesn’t detract from the fact that this green energy doesn’t work.

  • jeffbigham @jeffbigham (@jeffbigham) reported

    @evanmiltenburg @zoom_us @Franklin_M_Li another reason this matters is that many universities like to treat accessibility like a legal compliance issues, so sometimes these helpful but not legally mandated things can be the hardest to get approved.

  • cdotmom Just shut up and wear the damn mask🇺🇸 (@cdotmom) reported

    @zoom_us OnZoom unannounced changes have left my previously scheduled classes (with signups) in a technical DMZ. Support responses unintelligible. Help!

  • zotero Zotero (@zotero) reported

    @gajamukhu @zoom_us If you post to the Zotero Forums with a link to a video, we can try to debug this further. There’d be many more reports if this were a general problem, so likely something about your setup.

  • jeffbigham @jeffbigham (@jeffbigham) reported

    @evanmiltenburg @zoom_us @Franklin_M_Li an important part of the conversation, if you're not already including it, is that the automatic captions aren't a good enough accommodation for many, since they still have tons of errors… but, they can still be helpful

  • evanmiltenburg Emiel van Miltenburg (@evanmiltenburg) reported

    @jeffbigham @zoom_us @Franklin_M_Li Our university's IT department blocked this “for security reasons.” I’ve contacted them to fix this, because now classes are inaccessible.

  • Jokersmacher Jokersmacher191 (@Jokersmacher) reported

    @zoom_us i have a problem my mic is muted but everyone can still hear me pls fix this problem immediately

  • nikhils007 Nikhil Singh (@nikhils007) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us Hey it kept saying the password was wrong but the same one worked on the other device , a few others also faced the same issue on the meeting and had to log in using alternate devices

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