Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Melbourne, VIC 3
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1
Saint Leonards-on-Sea, England 1
Himmelpforten, Lower Saxony 1
Bedfordale, WA 1
Ravensburg, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Levi_SeaSerpent Levi |🐞| bIm | 💙 | READ PINNED! (@Levi_SeaSerpent) reported

    @zoom_us Hey, so with the way I signed on, it's not letting me change my display name. It has it set to my real name which really sucks for me. And it says something about SSO? Can you help?

  • denaaaali Denali (@denaaaali) reported

    @zoom_us make it so i can turn down specific people in calls

  • Caroline_LEH16 Caroline (@Caroline_LEH16) reported

    @zoom_us I did the Mac update yesterday and the zoom update and now my external camera doesn’t appear in the drop down under the video tab in settings - help!

  • freedometro McKinley Knapp (@freedometro) reported

    @zoom_us what is Error:1132 ? I have tried everything from deleting the app, making a new profile, wiping my computers hardrive, reinstalling the app, and still "Meeting not working, Error:1132... like.. what the actual heck?

  • msiddiqui_md Mustafa Siddiqui (@msiddiqui_md) reported

    Looks like when you play a video on @Webex it comes out choppy. That's a problem for online teaching, especially for Movement disorders. Anyone has any suggestions? Does @zoom_us have the same issue?

  • omkhuluibhanana omkhulu ibhanana (@omkhuluibhanana) reported

    My zoom keeps going in and out, my teacher can connect anymore and we decided to end the meeting to wait for him as others are having this issue, anyone else? Or is it an internet thing? #zoom @zoom_us #ripzoom

  • SPoulton Simon Poulton 🐙 (@SPoulton) reported

    Does @zoom_us suck for anyone on a Macbook else after upgrading to Big Sur 11.2? It takes me like ~4 mins to join any call (via desktop app) & I don't have this issue with any other platforms.

  • Crismas2017 Ma. Cristina Lopez M (@Crismas2017) reported

    @zoom_us I can not it, so I need your help to recover my account because just pay the annuity. My email changed of google to microsoft so I cann`t enter to zoom.

  • nsbertoni Nicola Bertoni Dedmon (@nsbertoni) reported

    @zoom_us I am referring to when I click “share computer sound” under screen sharing. This is the feature that is not working. Students are on a variety of devices—have not found a common pattern for those that report no sound

  • Merenub Brandon Galbraith (@Merenub) reported

    @zoom_us had multiple meetings this week where some attendees could not hear shared sound while others could. A sharer specific issue, as I was able to share successfully to everyone. Had others reach out with same issue. Wondering if there's a solution or something we can check?

  • drewloewe Drew M. Loewe (@drewloewe) reported

    @zoom_us Consider adding an audio notification when breakout room participants ask for help? I try to track the on-screen notifications, but when I am bouncing around screens and groups, audio would reinforce the notification and avoid possibly overlooking a student. Thanks.

  • BethanyT_23 Bethany Turner (@BethanyT_23) reported

    @zoom_us No, it isn’t saying there is an error it is just automatically taking her to a different class meeting.

  • LucyJoyMorris Lucy Joy Morris (@LucyJoyMorris) reported

    @zoom_us why can some of my meeting attendees not hear my shared audio when others can? Never had this problem before with the same devices and accounts. Is this a bug?!

  • Lesley_Uzzell Lesley Uzzell (@Lesley_Uzzell) reported

    @zoom_us what do I have to do to get help from a person rather than a bot that doesn’t understand me? Some participants got into my meeting, others got a passcode error. All using same info. Some very unhappy children 🙁

  • bakerfilmmaker Emily Schuman (@bakerfilmmaker) reported

    @zoom_us is there a real person I can talk to?!?! Trying to get support help for weeks.

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