Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Roberta Lavin, PhD, FNP-BC, FAAN☢️🌪️💧🌊🔥☣️
(@RobertaLavin) reported
I have come to detest the @zoom_us webinar format. I would rather not attend events than attend in that format. It is impersonal and shuts down all interaction.
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Jane Franklin
(@jrfrank) reported
@zoom_us standard practice is to rip off their customers - have a live paid up subscription to middle of next month but they have double charged me - robbery! #zoom customer service is non existent and you can’t contact them
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Ali
(@karbassi) reported
Why is it so hard to add a discount code to a zoom account? Seriously, I've been trying for 2 weeks now. @zoom_us support just passes me around to people that never get back to me. I just want to add a @TechSoup discount code to our NFP's zoom account. plz send help :(
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Mustafa
(@SlowWhiteBronco) reported
@zoom_us can you please adjust ur camera system so people don’t have to see their own face while on zoom bc my wife is breaking her face down in a very unhealthy way. #destructive
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acaaa
(@ordorinarygal_) reported
@zoom_us there is some problems in zoom, my cam always on. but somehow, people cant see me. because of you, my lecturer scold me😌 please fix it!
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Ashlee Boyer 🦻
(@AshleeMBoyer) reported
@Fizzbw @zoom_us Ok next steps! 1. Go to profile settings in a browser 2. Scroll down "Closed captioning" section 3. Switch the toggle to on 4. Check the "Enable live transcription service" option that appears below the toggle 5. Switch the "Save Captions" option to on just below that
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Stephen M Day
(@therevsteve) reported
Is anyone else having a problem with @zoom_us at the moment? When I try to start a meeting it says "meeting ended by host" - except I *am* the host!!
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Mary Dickson
(@marythought) reported
@AshleeMBoyer @zoom_us That means my church must pay for this service, in addition to rent to a building we can't use, so that's money going to Zoom corporation instead of direct community support.
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Niki 🏴
(@Fizzbw) reported
@AshleeMBoyer @zoom_us Sorry it’s 2.30 am here and I’m being an insomniac 😬 I really don’t want you to got out any trouble, now I know we have to switch it on I’ll figure it out I’m sure xxx
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Sarah Glendenning
(@SGInterpreting) reported
@lizsmithterp @zoom_us Thanks Liz, does that solve the problem?
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MrsAlderaan
(@MrsAlderaan) reported
Okay, folks. #AmEditing today, and the plot of my #novel needs your help. When on a @zoom_us call, if you are a participant and not the host, can you block an individual from sending you messages? #WritingCommunity
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Ashlee Boyer 🦻
(@AshleeMBoyer) reported
@henhousepress @soundadvice_pro @zoom_us We have captions enabled at my work so I don’t need to use something like Web Captioner. The issue is that the burden is on people who need captions to remind meeting hosts to enable captions if they forget.
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Debra Daly
(@DebraDaly1) reported
@zoom_us I have to use zoom for college, obviously using a free account. Zoom's not working right. Why can't I talk to a real person for tech support? Why only a chatbot?
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Tony McMahon
(@Londoner_Tony) reported
Does the @zoom_us help centre actually exist and respond? I’ve got a biz account and going mad here #zoom
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Marybeth E. LoPorto
(@MbLoPo19) reported
@zoom_us are there any access issues this morning? I can’t seem to connect. I am NYCDOE. Thx
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