Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • CaramelBear81 cee bear (@CaramelBear81) reported

    @zoom_us Hi, do you have a consumer service number in the U.K.?

  • ClareMcGee80 Clare McGee (@ClareMcGee80) reported from Derry, Northern Ireland

    @MMaryMcKenna @zoom_us Settings set as record speaker view, recorded in gallery view - not sure if issue is because it recorded to cloud rather than local.. can we get it in speaker view after it’s been recorded?

  • mattpenndotcom Matt Penn (@mattpenndotcom) reported

    @emerywells @zoom_us Heavy zoom user here, cpu utilization pretty low when using on Mac and pc normally. Sounds like may be a corrupt install, or a video driver issue?

  • ClareMcGee80 Clare McGee (@ClareMcGee80) reported

    @zoom_us @MMaryMcKenna Therein lies the problem. Haven’t had any issues before

  • ChrisMcD45 Chris McDonald (@ChrisMcD45) reported

    @zoom_us Hi I am in the middle of a webinar and my chat function is not working. What can I do?

  • NoscoMihi unequivocallyMe (@NoscoMihi) reported

    @zoom_us hi. I’ve tried several times to reach customer service via email since phone support is only available for business accounts. Is there anyone I can be helped?

  • TheRealSlimDav2 TheRealSlimDavey (@TheRealSlimDav2) reported

    @zoom_us Why can't I see chat history from before I join a meeting? Frequently I take trainings with multiple sessions, so joining a later sessions means missing the useful links & instructions provided by the instructor when they started the training. Please fix this feature.

  • Boom_fps BOOM (@Boom_fps) reported

    @zoom_us fix spacebar push to talk its so bad it works 25% of the time and let me choose the button

  • robertmain_ Robert Main (@robertmain_) reported

    @PhilippeLoctaux @acar321 This problem is unique to @zoom_us. Other apps are fine. Meanwhile, most features that make it to windows and mac for various apps rarely make it to the Linux port.

  • amyohara_ amy☀️. (@amyohara_) reported

    Hi @zoom_us can you help me get virtual backgrounds working? My pc is above the requirements, the app is up to date and virtual backgrounds is enabled in settings. Still getting the error message that my device does not support them. Do you know why this is???

  • atribeclldchris Chris (@atribeclldchris) reported

    Is anybody using Zoom right now and having issues? @zoom_us

  • jsgjames JustAGuy, BSMus, MM, ABD (@jsgjames) reported

    <sigh> the Dummy Output issue returned for @kubuntu as well. What's maddening is that the audio worked for over two hours. Then I installed @zoom_us and the 1st time I ran it, it killed the audio. Even a timesink restore did not help. ****.

  • Talk2Giuseppe Giuseppe Munno (@Talk2Giuseppe) reported

    @zoom_us - Until you're willing to fix bugs, please make older versions available for download so us working folk can roll back to a working version of your software. ie: Linux Version.

  • TradingNimbus TN (@TradingNimbus) reported

    @zoom_us @Skype can you guys help congress out with their hearing quality? The sound is horrible. #roaringkitty #RobinHood $Gme $zm $msft

  • robertmain_ Robert Main (@robertmain_) reported

    @acar321 @PhilippeLoctaux @zoom_us Hangouts or Skype don't seem to have this issue. Just zoom.

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