Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MattRamsbottom Matt Ramsbottom (@MattRamsbottom) reported from Oldham, England

    @nicolamking @SimonJWoodUK @zoom_us @sarahjoliver74 @SimonTalbot76 @loismoontalbot simon let’s catch up on this I might be able to help 😬📻🎧

  • abmack33 Amanda Jones, Defender of Wonder (@abmack33) reported from Denham Springs, Louisiana

    Hey, @zoom_us—all the webinar registration links for webinars I’m hosting disappeared. Nobody answers the phone. Nobody returns my emails. Gonna need some help since I’m still paying you! @TallTechyTeach

  • Sarah_Stierch Sarah Stierch (@Sarah_Stierch) reported from Sonoma, California

    @zoom_us @FBI Thanks. It wasn’t my meeting but I passed on best practices to the organizer. I can’t DM you without you following me, btw. I also have had an open ticket with Zoom support for 13 days regarding a billing issue, so any help with that would rock.

  • drinckx Paul Duerinckx (@drinckx) reported from Pontardawe, Wales

    I know there are some issues with Zoom but, in terms of usability, it’s so much better than Teams. @zoom_us @MicrosoftTeams

  • cliffhazell Cliff Hazell (@cliffhazell) reported from Stockholms Kommun, Stockholm

    @NativeWired @zoom_us Chat, scheduling, fix the google integration, all settings that only exist on the web, make gallery default, remove waiting rooms. Use OS installers instead of custom. Just to get started

  • ncroce6 Nicholas Croce (@ncroce6) reported from Syracuse, New York

    @ActuallyShadae @zoom_us @SyracuseU Ok I turned it off for this. My friend was telling a story about me, and this person talks about FORCE GHOSTS. Please help, please! 😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬

  • womensmarchcc Women’s March Contra Costa (@womensmarchcc) reported from Moraga, California

    @zoom_us Help! Our paid webinar functionality isn’t working. We have no access to our scheduled advertised webinar even tho the reg link seems to be working. We need this fixed ASAP! Support ticket 5547017 #zoom #help #CustomerService

  • m_massie22 Michael Massie (@m_massie22) reported from Lynchburg, Virginia

    @TheSceneVault @zoom_us @YouTube I can’t do Thursday nights but if y’all ever do another then I’m down

  • Manavjain994 Manav Jain 🇮🇳 (@Manavjain994) reported from New Delhi, National Capital Territory of Delhi

    @zoom_us I am looking to upgrade my Account from basic to pro pleade help whether i will be able to live stream my meeting on facebook after upgrading. Kindly advice asap.

  • kimberlymstarks Kimberly M. Starks (@kimberlymstarks) reported from Atlanta, Georgia

    @zoom_us every time I make a change to my account, you charge me all over again. When I email you about it, I get no response. I would like assistance from a representative to retrieve those funds. It's like I've paid for the same service like 3 times now #zoom

  • ZaheerAnsari01 Zaheer Ansari (@ZaheerAnsari01) reported from New Delhi, National Capital Territory of Delhi

    I am facing issue while joining meeting.I am loosing my class on daily basis .Connectivity is fine . Always shows error 104103 and says can't connect to our service , please check your network connection try again letter. Mobile settings are fine pls get it resolve. @zoom_us

  • NeilParkLIVE 𝙉𝙚𝙞𝙡 𝙋𝙖𝙧𝙠 (@NeilParkLIVE) reported from Barrow-in-Furness District, England

    Dear @zoom_us I have to install your desktop client every single time my laptop shuts down or reboots... Windows 10 x64 bit Been going on for weeks can't install the most up to date version either as doesn't work I've had to use an older version HELP ME PLEASE

  • Gerald95051 Gerald O'Patrick (@Gerald95051) reported from Redmond, Washington

    Let’s let @zoom_us Zoom know that we do not approve of their video conferencing being used to notify employees of layoffs or firings. #Zoom should change their terms of service to forbid this practice.

  • LifeOfRoni 🇹🇴 فيرونيكا (@LifeOfRoni) reported from West Valley City, Utah

    Another crazy thing is... she called this other guy for help about 4 yrs ago. They were having phone issues so he asked if they could hop on @zoom_us, so they did. When the guy saw her and her husband he kind of froze, looked shocked, and excused himself..

  • bbjazziii Benny Benack III (@bbjazziii) reported from Manhattan, New York

    @zoom_us help! I just bought a iq7 so my phone has better audio on my Instagram live shows...but it’s not working! Can someone walk me through proper setup...

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