Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Faribault, MN | 1 |
| Bremen, Bremen | 1 |
| Lloydminster, AB | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Mountain View, CA | 1 |
| Santa Rosa, CA | 1 |
| Laguna Hills, CA | 1 |
| Coyoacán, CDMX | 1 |
| Chambersburg, PA | 1 |
| Irving, TX | 1 |
| Anchorage, AK | 1 |
| Dublin, CA | 1 |
| Glasgow, Scotland | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
| Reading, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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J.R.DHILIP
(@JRDHILIP6) reported
Hey @zoom_us when ever I tried to sign in zoom for a two months in my laptop. It only shows ''please try again error code 1132''. What can I do. I try all the solution uninstall and install zoom ,up to date versions #zoomerrorcode1132 plz reply to me 😧😧
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x
(@radiantfupx) reported
@zoom_us hello, I have a large meeting plan but it won’t allow more than 100 in my meeting, and its the only meeting open, help
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yisel meza
(@YMeza44) reported
@ChloeFibonacci @zoom_us Yes to the thumbs down emoji! Right now my 4yr olds use 😮 for no. Lol.
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Jennifer @ A Colorful Voice
(@acolorfulvoice) reported
@sccyclist @zoom_us Yes, I'm having the same issue. Trying to pre-schedule a Zoom for Thanksgiving day & it's telling me if I go above 40 minutes I need to upgrade.
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Greg Dember
(@GregDember) reported
@zoom_us Extremely frustrating experience with customer service. Simply trying to provide CC info to upgrade plans. Repeatedly receiving stock emails with same useless info. Long waits on hold yield me someone who promises to send my phone # to someone else. No calls back. #zoom
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Tyler Cheung
(@tylercheung) reported
@NovallSwift @zoom_us I ought to sit down and learn swift for macOS at some point. I just have lousy time management skills
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Ilir Sinistaj
(@IlirSinistaj) reported
@bluedogbri @GovWhitmer @zoom_us False.... not her job. Also unconstitutional. Not to mention her measures have done absolutely nothing to help with the virus. Its only put people in poor poations with their health, finances, and mental wellbeing. Congratulations, tyrants.
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David Clare
(@Dave_Clare) reported
@zoom_us any chance of someone responding or trying to help me
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PainResearchEducation
(@SanDiegoSummit) reported
@OneBandwagonFan @zoom_us @IdealSeat My issue w/ticketing software is how the reg forms are printed off & sometimes missing registrants. I print them off to keep paper copies & either questions or policies or answers are missing on the printouts. Currently using Squarespace b/c I like their forms. Will reach out.
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Nancy Fink
(@nyshepa) reported
@zoom_us Thanks for reaching out. I was able to fix the problem with some help with colleagues.
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Jeff Lockhart
(@jw_lockhart) reported
Tried to fix my @zoom_us install. Broke it worse.
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Sarbjeet Johal
(@sarbjeetjohal) reported
from
Fremont, California
I am frustrated with @zoom_us recorded video (resolution) quality it also wastes ~50% realestate on screen. I finally set up OBS to record zoom in a format I like and better resolution. Zoom must fix this issue if they want to stay as a relevant platform. What do you think?
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AnneBarschall
(@AnneBarschall) reported
@zoom_us I did this, but it's still not right. This is a problem, because I'm supposed to be in a virtual play soon and I'm supposed to use a virtual background.
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Kartik Gaggar
(@KaeJee) reported
@zoom_us Pathetic customer service to a business customer for 9 months now. The relationship manager Ketaki Goswami didn't think wise to revert back on call/email. Its been 3 weeks.
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Anne Wheaton
(@AnneWheaton) reported
@M_Willis_WBLC @BradWillis @zoom_us I do not envy parents who are trying to help kids get through all this. Hang in there, momma. Hopefully this will be a thing of the past before too long.
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