Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boston, MA 2
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
New York City, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Dalal49571013 Dalal (@Dalal49571013) reported

    @zoom_us when are you gonna actually fix the problem of the non existent raise hand issue!!!???

  • CadenBaur3 Caden (@CadenBaur3) reported

    @zoom_us Why does zoom have to be connected to my main computer audio (windows) it turns down the entire volume of everything and its not very helpful can you make them separate

  • MsJasmineRose Jazzy Rosè (@MsJasmineRose) reported

    @zoom_us my recording didn’t record! I need help please!

  • JohnDCrane John D Crane (@JohnDCrane) reported

    Hey @zoom_us - Your app is saying my account doesn't exist, but I used it this morning. Your web bot and telephony support options require users to enter an ID from their profile page...which you can't do if you can't login! Any suggestions?!

  • sorayanair_ Soraya Nair (@sorayanair_) reported

    Help! @zoom_us I have accidentally paid for an annual Pro subscription when I meant to have a monthly one and I have been charged £167! How can I cancel and get a refund????

  • D3v0n_V Devon Vert (@D3v0n_V) reported

    @zoom_us Yeah I did that! Can I not schedule in the Google calendar app? I must login thru mobile browser?

  • tigerflyboy78 Keith Redding (@tigerflyboy78) reported

    @zoom_us I understand you are trying to be secure about my account, and I appreciate that, if someone could call me it would probably be a lot easier to fix this

  • ChezianB 🧢 (@ChezianB) reported

    @ANI Then Zoom should be banned if they did support n help GOI Right @zoom_us ??

  • colleenbusby Colleen Busby (@colleenbusby) reported from Los Angeles, California

    Not enough people are talking about how terrible the @zoom_us update is. PUT THE RAISE HAND FUNCTION BACK TO THE WAY IT WAS

  • sebastiankeil Sebastian Keil (@sebastiankeil) reported

    @zoom_us where would I find info on audio quality? I realize that depending in the bandwidth it might go down but what is the spec? best rate? thx

  • BreslinnetMedia Breslinnet Media (@BreslinnetMedia) reported

    Choosing correct keywords can be tough. However, we can help! We can discuss suggestions via @zoom_us or over the phone. Send us a message to get started.

  • AndersFillman Anders Fillman (@AndersFillman) reported

    @zoom_us I sent you a DM with more information, but I'm unable to recover my account after losing the device I setup 2FA on. When using a recovery code, it says error attempts too frequent.

  • saintdle Dean L. (@saintdle) reported

    Video conferencing observations #2042953434 @zoom_us is like "Hey there's 21 new chat messages, click me click me" When you click it, it's scrolled down to the last message. So now I'm having to scroll up and figure out where I last left off reading the chat.

  • cdotmom Just shut up and wear the damn mask🇺🇸 (@cdotmom) reported

    @zoom_us OnZoom unannounced changes have left my previously scheduled classes (with signups) in a technical DMZ. Support responses unintelligible. Help!

  • BariumSodiumNa Lwchlab (@BariumSodiumNa) reported

    @IHateCicero Hi this is @zoom_us support how can we help?

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