Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
San Jose, CA | 1 |
Magdalena Contreras, CDMX | 1 |
Kassel, Hessen | 1 |
Meriden, CT | 1 |
Godalming, England | 1 |
Kīhei, HI | 1 |
Washington, D.C., DC | 1 |
Tranbjerg, Region Midtjylland | 1 |
Greater Noida, UP | 1 |
Terre Haute, IN | 1 |
St. Petersburg, FL | 1 |
Alcobendas, Comunidad de Madrid | 1 |
Meerut, UP | 1 |
Pleasantville, NY | 1 |
West Bloomfield Township, MI | 1 |
Jasper, AL | 1 |
Highland, NY | 1 |
Dallas, TX | 1 |
Newark, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Martha Peña (@Alyzia) reported
@zoom_us I NEED HELP I'm having issues with cancelling my subscription
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Swapnil Borkar (@swpnlbrkr) reported
Send a recorded video message through @loom or through a recording on @zoom_us if timezone is a problem.
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sarah joy middleton (@sarahjoymid) reported
@ellie4443 @annaclock WHY?! @zoom_us can you help?😭😭😭
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AnneBarschall (@AnneBarschall) reported
@zoom_us This is just unacceptable. I can use the PC, but I should be able to use this new computer without having a problem
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Martha Peña (@Alyzia) reported
I'm having trouble with @zoom_us !!! It won't let me cancel my Webinar Add-on! #zoom #zoomsupport #zoomus
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ottawanna (@ottawanna) reported
@zoom_us help! My paid account is missing and I can't access support because it keeps asking for a key, but it won't give me one because it doesn't believe my account exists!
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Andrea (@kernowsbm) reported
@zoom_us my school has applied for the education lift several times but it has still not been applied. Please help as the chatbot doesn't seem to cover this!
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حمادة (@HamadAlAli42) reported
Zoom got me tripping using xD to show people im laughing @zoom_us fix this pls
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Jason (@OfficialSpitzer) reported
@zoom_us The only thing I got in return from that email address was to verify my user name & email addy. Then to enter a room # (??) and the kind of “event” it was. THIS HAS NOTHING TO DO W/ NY ISSUE!!!!
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Barbara Griffin (@Ba5que_Sh3pherd) reported
You know what I miss? I miss a lot of us being together. Thankfully, we have @zoom_us to help us communicate with one another. #Thanksgiving
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martha (@marthadelhoyo) reported
@zoom_us I'm having trouble canceling your subscription NEED HEEEELP
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Focus 4 Fitness (@Focus4FitnessUK) reported from Norwich, England
@zoom_us is there an issue this week? 3 X my meetings have immobilised my laptop??
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Canadian Association for Interventional Radiology (@CAIRweb) reported
@zoom_us we're experiencing issues with attendee numbers - although we have a 500 capacity - our meeting is capped at 100. no solution as of now...very frustrating, ppl waiting to be admitted in the session
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AnneBarschall (@AnneBarschall) reported
@zoom_us It's somewhat improved, but it's still not as good as without the background. I come through out of sync. I'm supposed to be in a virtual play. I need to use the virtual background. There's not an issue with the PC.
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Martha Peña (@Alyzia) reported
@ericsyuan I'm having so much trouble trying to cancel webinar add-on on my @zoom_us subscription! I'm not getting response from your team either, please help, it'll charge 3,500 dlls which I don't want to pay!