Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • radtayy taylor casey (@radtayy) reported

    @zoom_us why is my zoom webcam so zoomed in and i can't fix it

  • craigball craigball (@craigball) reported

    @JudgeFergusonTX @zoom_us To be fair, it wasn’t a Zoom filter. It’s a Snapchat Snap Camera filter. Zoom’s wasn’t the problem. Furballs perhaps, but not Zoom.

  • kokoandjune S Nicole (@kokoandjune) reported

    @zoom_us Hi! When someone complains about the audio sounding like a person is in a tunnel, but no one else is having the same problem what could it be?

  • ReadsVictoria Victoria (@ReadsVictoria) reported

    @JudgeFergusonTX @zoom_us Ok but was he able to fix it?

  • WileESongdog Wile E SongDog (@WileESongdog) reported

    @JudgeFergusonTX @zoom_us No, don’t do this. We need these sort of things to keep happening to help keep us sane. Granted, that I do not look sane when I randomly start giggling because I thought about the lawyer cat video again.

  • basepaws Basepaws (@basepaws) reported

    @JudgeFergusonTX @zoom_us Judge Ferguson, if you need further evidence on this matter, @basepaws is the world leader in feline DNA testing. Our genetic report is ready in 4-6 weeks, and we'd love to help. #lawyercat

  • eszter Eszter Hargittai 😷 (@eszter) reported

    @jeremyfreese @zoom_us it looks like I can indeed be a co-host, tx I still think this would be an important feature since it would help not replicate lots of effort eg in instances where I could share polling Qs I've already put together; it's like how you can export survey Qs in @Qualtrics

  • taekmountain l’ours (@taekmountain) reported

    @JudgeFergusonTX @zoom_us ....does he fix it?

  • Iffsi Iffat #StayHomeStaySafe (@Iffsi) reported

    @jacobyaudio @DanLeeAV @zoom_us Wow! I really do think this causes more segregation more ‘elitism’. To my mind it should be organic, based on the talent of the actor to convince their audience. Not for ‘me’ to play ‘me’. It narrows understanding at a time when we need to break exactly these barriers down.

  • MegMcA Meg (@MegMcA) reported

    @JudgeFergusonTX @zoom_us “My assistant is here” Dude just get the kids in there, they’ll fix it.

  • JenniferWathall Dr. Jennifer Chang Wathall (@JenniferWathall) reported

    @zoom_us @zoom_us please fix this bug with the new Mac ios released last week. Support had no advice on this. When you use slides as virtual background and record, your picture of yourself does not record. I record all my YouTube using this so please fix this bug 🙏 🙏

  • JesseBinDC Living in a Car-Free World (@JesseBinDC) reported

    Whether potato or cat or other @zoom_us filter: no one asks why it's so hard to direct someone through all the settings to fix sound and video issues. We need a redesign of how settings in all of our apps work.

  • amandaatrz amanda (@amandaatrz) reported

    @zoom_us pls help me i cannot log into my account i’m losing my mind 😞

  • Sparkysqwerll Sqwerll 😎 (@Sparkysqwerll) reported

    @JudgeFergusonTX @zoom_us I would have fell out my chair if you had said “It’s purrfectly ok, we can paws while you fix it meow and we can furget it happened.” 😺

  • nothinsweethere Sweet Tea (formerly Bitter) 🍹 (@nothinsweethere) reported

    @JudgeFergusonTX @zoom_us We need to know if the assistant was able to fix the filter. Please provide an update at your convenience. Also, that assistant probably needs a pay raise after today.

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