Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Madrid, Comunidad de Madrid 3
Berkeley, CA 1
Toronto, ON 1
Faribault, MN 1
Bremen, Bremen 1
Lloydminster, AB 1
Guayaquil, Provincia del Guayas 1
Mountain View, CA 1
Santa Rosa, CA 1
Laguna Hills, CA 1
Coyoacán, CDMX 1
Chambersburg, PA 1
Irving, TX 1
Anchorage, AK 1
Dublin, CA 1
Glasgow, Scotland 1
Copenhagen, Region Hovedstaden 1
Houghton, NY 1
Ilkeston, England 1
London, England 1
Crewe, England 1
Doncaster, England 1
San Francisco, CA 1
Cuautitlán Izcalli, MEX 1
Puebla, PUE 1
Taguig, National Capital Region 1
Abidjan, Abidjan 1
Wildeshausen, Lower Saxony 1
Sant Boi de Llobregat, Catalunya 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Teaizfantastic Scientist 💚 (@Teaizfantastic) reported

    @zoom_us Others: I am sorry I don't the answer sir Me : I can't hear you sir internet error let me rejoin

  • officialsjones1 Steven Jones (@officialsjones1) reported

    @zoom_us this email only feature for handling discrepancies is becoming stressful, @UMich locking all the accounts with an .edu address is preventing us from accessing our account. I have tried to get someone to give us access and it’s not working

  • either_is_fine Camille Bianca (@either_is_fine) reported

    The fixes on YT aren't working!!! 😭😭😭😭😭😭 @zoom_us help???

  • therevsteve Stephen M Day (@therevsteve) reported

    Is anyone else having a problem with @zoom_us at the moment? When I try to start a meeting it says "meeting ended by host" - except I *am* the host!!

  • louisecvmiller Officially Louise (@louisecvmiller) reported

    Ermmmm so I can't log into @zoom_us I keep getting error 1123, I sent a ticket about this problem and got a email back saying they are not answering open tickets at this time 👀. Anyway does anyone know any alternatives? I need to be able to record meetings for my channel.

  • Londoner_Tony Tony McMahon (@Londoner_Tony) reported

    Does the @zoom_us help centre actually exist and respond? I’ve got a biz account and going mad here #zoom

  • gibran1218 Reyal- (@gibran1218) reported

    @zoom_us Everybody look down and mute yourself... (yea pickles on the sandwich is fine) 😤

  • jrfrank Jane Franklin (@jrfrank) reported

    @zoom_us standard practice is to rip off their customers - have a live paid up subscription to middle of next month but they have double charged me - robbery! #zoom customer service is non existent and you can’t contact them

  • RobertaLavin Roberta Lavin, PhD, FNP-BC, FAAN☢️🌪️💧🌊🔥☣️ (@RobertaLavin) reported

    I have come to detest the @zoom_us webinar format. I would rather not attend events than attend in that format. It is impersonal and shuts down all interaction.

  • zessergyal creative muddac*nt 💙🗽🇹🇹 (@zessergyal) reported

    @zoom_us i’d love to find a solution to my video turning green before & after sharing my screen .. it’s extremely frustrating .. it has something to do with the nvidia driver but nobody has a solution.. HELP!

  • Sunal14 Sunal Mody (Sunny) (@Sunal14) reported

    @zoom_us Dear Zoom team, I want to make suggestion regarding an issue while transferring control to others, they are not able to type { } braces but zoom shows [ ] brackets instead of { } braces.... Please clear the bug.... Thanking You

  • Alex_n_wndrlnd 𝔸𝕝𝕖𝕩 𝔹𝕠𝕤𝕗𝕚𝕖𝕝𝕕 (𝕃𝕒𝕣𝕤𝕠𝕟) ❤️ (@Alex_n_wndrlnd) reported

    @zoom_us T- John, what’s your question? J- I don’t have a question. T- Your digital hand is up 🤔 J- No, it isn’t *puts it down thinking I won’t notice* OR T- John, what’s your question? J- I don’t have a question. T- Your digital hand is up 🤔 J- Oh, that was from before.

  • AshleeMBoyer Ashlee Boyer 🦻 (@AshleeMBoyer) reported

    @henhousepress @soundadvice_pro @zoom_us We have captions enabled at my work so I don’t need to use something like Web Captioner. The issue is that the burden is on people who need captions to remind meeting hosts to enable captions if they forget.

  • gigtripper86 Rebecca Haslam (@gigtripper86) reported

    Hey @zoom_us I can't seem to find or load up my video enhancements section of my settings, help please..

  • KirstenHemmy Kirsten Hemmy (@KirstenHemmy) reported

    @therevsteve @zoom_us I have been having the same problems today...some of my students have also had trouble joining.

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