Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Gregory Coleman, Jr.
(@CassiusNYC26) reported
@ReenNahMean @zoom_us Yes. I help run some CLEs via Zoom and sometimes l tried to warn people. We turned the chat off. Texting is safer.
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Colleen Busby
(@colleenbusby) reported
from
Los Angeles, California
Not enough people are talking about how terrible the @zoom_us update is. PUT THE RAISE HAND FUNCTION BACK TO THE WAY IT WAS
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Mo Sattler
(@MoeSattler) reported
Hi @zoom_us, I am trying to write an integration, but the flow seems broken. I want to create a "Publishable URL", but in order to do that, it tells me: "You are missing the following information: Redirect URL for OAuth (Production)" But I already entered the redirect URL.
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Breslinnet Media
(@BreslinnetMedia) reported
Choosing correct keywords can be tough. However, we can help! We can discuss suggestions via @zoom_us or over the phone. Send us a message to get started.
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A Wiesenberg
(@AWiesy) reported
@mfpiccolo @nickf This is one of the most valuable tech companies in the world with such a basic UX issue that an 8 year old child exposed it @zoom_us you should be ashamed of yourselves !!!
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Dalal
(@Dalal49571013) reported
@zoom_us when are you gonna actually fix the problem of the non existent raise hand issue!!!???
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Nick Finck
(@nickf) reported
@AWiesy @mfpiccolo @zoom_us Yes, damn those UX writers! Seriously tho, I’m sure they are going to correct the error. Nothing to lose a gasket over. A failure like this is nothing to be ashamed of, it’s something to learn from. & today I’m sure they’re learning.
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Sebastian Keil
(@sebastiankeil) reported
@zoom_us where would I find info on audio quality? I realize that depending in the bandwidth it might go down but what is the spec? best rate? thx
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fink
(@piq_leriq) reported
@zoom_us when do we get a thumbs down emote please
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/řu 'βek tʃi/
(@jruvechi) reported
@zoom_us Hi, any help, please? I have been trying to verify my account once I downloaded Zoom app on moy phone device, and: No matters if I try to use an sms code within 59 seconds of wait and try or if I try with one of my recovery codes from the website, it keeps buffering.
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Melinda Allen
(@melinda_allen71) reported
The @zoom_us is ******* ridiculous. I am trying to access a video that my instructor downloaded and I CAN NOT get any help from anyone at zoom.
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pearl mae.
(@N_y_ee) reported
I have been talking to this guy in @zoom_us tech support ALL day about my account not recording/saving meetings. He has told me 4 times thqt he can’t find the recording to analyze the issue and I KEEP telling him he can’t find it bc it’s NOT recording 😭😭 omfg
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LuvNretirement
(@Darrell_WPB) reported
@zoom_us Customer Service? Odd that I pay colleges but cannot get basic support so my children can log into the classes. Makes me want to re-think my professional account.
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Jazzy Rosè
(@MsJasmineRose) reported
@zoom_us my recording didn’t record! I need help please!
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ruk nA انکُر
(@ChAnkur) reported
@ImpsMom @zoom_us The tech guy may not have access to 'login attempts' log. But some dashboard should have that matrix tracked. As OP said, they never would've imagined THIS use case.
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