Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Paris, Île-de-France | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Melbourne, VIC | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| Hastings, England | 2 |
| Sheffield, England | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Thatcham, England | 1 |
| City of London, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
| Portsmouth, England | 1 |
| Sydney, NSW | 1 |
| Southwark, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Cliff Hazell
(@cliffhazell) reported
from
Stockholms Kommun, Stockholm
@NativeWired @zoom_us Issues with privacy, night mare to schedule in calendar, having to “admit” everyone to calls, their web account interface, the price for basic features...
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((phillipdrummond)))
(@philthydrummond) reported
from
Oakland, California
Hey @zoom_us it’s a big problem you blocked virtual cams from @ecammtweets @ecammlive you need to fix that in new version
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Sarah Stierch
(@Sarah_Stierch) reported
from
Sonoma, California
@zoom_us @FBI Thanks. It wasn’t my meeting but I passed on best practices to the organizer. I can’t DM you without you following me, btw. I also have had an open ticket with Zoom support for 13 days regarding a billing issue, so any help with that would rock.
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Thérèse McIntyre
(@cailinrua1) reported
from
Galway City, Connaught
@zoom_us howya, folks, I have a problem with playback - am recording a presentation (shared Prezi) with video - around half hour long - have done it twice and both times the audio playback jerks and speeds up after conversion trying to do this for a conference...help!
-
Arnold
(@Arnother) reported
from
Madrid, Comunidad de Madrid
@zoom_us I’ve been having a problem on logging in my Mac app. it says that my account has a basic plan when in reality I have a Pro account. I’ve tried to contact customer service but I haven’t reached out at all. Help please!!
-
Matt Ramsbottom
(@MattRamsbottom) reported
from
Oldham, England
@nicolamking @SimonJWoodUK @zoom_us @sarahjoliver74 @SimonTalbot76 @loismoontalbot simon let’s catch up on this I might be able to help 😬📻🎧
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Joshua Sillers
(@sillejo) reported
from
Minneapolis, Minnesota
When is @zoom_us going to fix the fart vulnerability !!! I’m so tired of all these holes in the system #plugthefarthole now!! 🤣😂🤣
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Kelli Burris
(@kelliburris7) reported
from
North Olmsted, Ohio
@zoom_us I downloaded zoom the my pc that works with windows xp through Google chrome & also I tried it through Firefox too and the download won't open .Help.
-
Benny Benack III
(@bbjazziii) reported
from
Manhattan, New York
@zoom_us help! I just bought a iq7 so my phone has better audio on my Instagram live shows...but it’s not working! Can someone walk me through proper setup...
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🇹🇴 فيرونيكا
(@LifeOfRoni) reported
from
West Valley City, Utah
Another crazy thing is... she called this other guy for help about 4 yrs ago. They were having phone issues so he asked if they could hop on @zoom_us, so they did. When the guy saw her and her husband he kind of froze, looked shocked, and excused himself..
-
Cliff Guya Oliech
(@olifo) reported
from
Pittsburgh, Pennsylvania
@bonifacemwangi @zoom_us @MOESTKe The best solution to this problem is to have password access to the zoom meeting then share it only with participants otherwise if you use the link to join there will be unauthorized access
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Matt McGlothlin
(@bitflipper1) reported
from
Charlotte, North Carolina
.@zoom_us can you fix iPhone app please. All most people want to do is set up a meeting and invite via text or email. Look at how other apps do it. It is confusing to accomplish this basic task. Also no hierarchy in settings. Hire UX people and user research #ux #uxdesign
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Robert Nunnally
(@Gurdonark) reported
from
Allen, Texas
I feel a sense of DIY accomplishment. The @zoom_us meeting I attend had trouble picking up my headset on my Linux rig. I tinkered a bit with ALSA and PulseAudio, but then I found a $4 headset-to-USB rig. Voila! Problem solved. I feel heard now.
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Amanda Jones, Defender of Wonder
(@abmack33) reported
from
Denham Springs, Louisiana
Hey, @zoom_us—all the webinar registration links for webinars I’m hosting disappeared. Nobody answers the phone. Nobody returns my emails. Gonna need some help since I’m still paying you! @TallTechyTeach
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Nicholas Croce
(@ncroce6) reported
from
Syracuse, New York
@ActuallyShadae @zoom_us @SyracuseU Ok I turned it off for this. My friend was telling a story about me, and this person talks about FORCE GHOSTS. Please help, please! 😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬
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