Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Munich, Bavaria | 2 |
| Allentown, PA | 1 |
| Monterrey, NLE | 1 |
| Ligonier, PA | 1 |
| Knoxville, TN | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
| Guwahati, AS | 1 |
| Santa Rosa, CA | 1 |
| London, England | 1 |
| Bridgwater, England | 1 |
| Cincinnati, OH | 1 |
| Palmyra, VA | 1 |
| Panama City, FL | 1 |
| Pforzheim, Baden-Württemberg Region | 1 |
| Weiterstadt, Hessen | 1 |
| Buckingham, England | 1 |
| Erding, Bavaria | 1 |
| Everett, WA | 1 |
| Bondorf, Baden-Württemberg Region | 1 |
| Quito, Provincia de Pichincha | 1 |
| Pulheim, NRW | 1 |
| Mexico City, CDMX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Alanna
(@SouthLondonGirl) reported
Hello @zoom_us: at my work (skint charity) we have an audio add-on so we can connect to members via their landline and they can join in groups etc. BUT it hasn't worked for a month, customer service advice doesn't work and we are stuck.
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pattirullo
(@pattirullo) reported
@zoom_us I have been on hold for over an hour trying to get help on my zoom account - no answer Then Spent another hour trying to find an email so I can email someone both my account numbers to try and get help it’s horrible customer service
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tater twat hot dish
(@charliabartl) reported
hey @zoom_us do you wanna go down next aha 🙈
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James Gluz
(@JamesGluz) reported
if @zoom_us auto transcribed the sessions and you could search your recorded sessions for specific keywords and then just jump to the different times with an arrow. I would pay for that service. I do High ticket sales/consulting calls.
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Marisa
(@mshu8) reported
@zoom_us Like the update but big problem: why can't I see that someone joined the waiting room if I am in a breakout room. I used to be able to.
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🌎
(@noivoire) reported
.@zoom_us praying y’all website/app goes down for the next 3 weeks 🙏🏿
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quarantina
(@strawnarryjam) reported
@zoom_us Hi my account has somehow disabled my raise hand function and the button does not even appear. My meeting hosts are also unable to solve the issue. Can you fix this?
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Vignesh Sridhar
(@vigneshsridhar) reported
from
Fremont, California
If @SlackHQ is down, dont complain. Move on and collaborate using @zoom_us @Outlook 🤔#ManagerMindset
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Jar Hanks
(@HanksJar) reported
@zoom_us customer service sucks please don’t user zoom anymore #zoom #CustomerService #CustomerExperience
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سندان لتقنية المعلومات
(@Sendan_tech) reported
@zoom_us hello, I need your help.. I could not find a co-host in the zoom setting,, can u help me?
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Valerie McNamara
(@ValerieMcN) reported
@zoom_us I have a basic account. I am not able to use my Bluetooth headphones with Zoom on Portal. Others seem to be having the same issue. Is there any fix on the way?
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Britteny D. Hyslip
(@BrittSlips16) reported
Hey @zoom_us my boss has been on with your IT department for FOUR HOURS and they can’t seem to help us... why are we paying to use your services?!?! They just had us purchase a 2nd license that they won’t help us assign to a user. 🙄
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Dimity Kirkwood
(@kirkwood_dimity) reported
@bhfjohns @zoom_us Hi Bridget, I'm having the same problem!! Were you able to work it out?
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James Lee
(@jamesj1ee) reported
having a tough day back at work with both @NotionHQ and @SlackHQ down... I just hope @zoom_us doesn't go down!
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Vignesh Sridhar
(@vigneshsridhar) reported
from
Fremont, California
@SlackHQ might be down but @zoom_us @Outlook is not, move on guys! #ManagerMindset
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