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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
Coventry, England 1
San Carlos, CA 1
Conshohocken, PA 1
Cranberry Township, PA 1
Swadlincote, England 1
Mesa, AZ 1
Obdach, Styria 1
Eye, England 1
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • JoCash888
    Jo C (@JoCash888) reported

    @zoom_us When in, class, the teacher wishes to record something, there's a loud voice that Announces it's recording and the loudly announces that it's not. Is there any way to mute it/lower the volume? It's disruptive &everyone knows when the teacher is recording. Help!

  • karimskhader
    Karim Khader Ⓥ (@karimskhader) reported

    Who else has experienced laptop screens going black during a @zoom_us call, but can still hear the call and the other participants can hear and see you? Only way to fix it is to shut the screen, which ends the call.

  • timgray101
    Tim Gray (@timgray101) reported

    @zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.

  • wcbdata
    William "Half-vaxxed" Brooks (@wcbdata) reported

    @tiffani @zoom_us Our local school district has blocked nearly every way for remote kids to raise hands or ask for help (no g-chat, document comments, external email, Slack, text, etc.) in keeping with our state's DOE (DESI) strategy of making remote as unsuccessful as possible.

  • alanasheeren
    Alana Sheeren (@alanasheeren) reported

    @zoom_us Hey thanks but she actually can’t log in & your help center keeps sending us in circles. She set it up incorrectly & can’t access & we just want it deleted.

  • happyfrozenfire
    Augustus Garrison (@happyfrozenfire) reported

    @zoom_us fix your servers

  • P_Bruynooghe
    Pierre Bruynooghe (@P_Bruynooghe) reported

    @zoom_us @Zoom Impossible to access on my account page on your site. I can't receive the verification code... A problem with your web site ?

  • Trickstersworld
    Tony - Pod Guy - Groves (@Trickstersworld) reported

    Christ the @zoom_us customer service makes Eir look good.

  • wasim80
    Wasim Ahmad (@wasim80) reported

    @zoom_us @Zoom It is really bad that there is no customer support for live chat to discuss our issue with support and get resolve them :(. Please adivse if there is any live support available. Regards,

  • felisa_reynolds
    Dr. Felisa Reynolds (@felisa_reynolds) reported

    Soooooo @zoom_us is down for us @Illinois_Alma?

  • bostonbobby617
    Robert Clark (@bostonbobby617) reported

    @zoom_us they have zero customer service and support. I haven’t gotten anything but a dumb to at repeating the same auto response. But they sure as hell took my money out. Never a late payment and the account is disabled.

  • Brennan81511014
    Brennan Taylor (@Brennan81511014) reported

    @vivekag43242977 @zoom_us @Zoom Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • judith1907
    judith (@judith1907) reported

    @Zoom @zoom_us i'm the owner of my account but can't login it says account is disabled.reset password is not working for the disabled account; can't create asupport ticket.what should i do to be able to use my account??

  • nrmaharaj
    Nathan Maharaj 🦖 (@nrmaharaj) reported

    @zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.

  • amitGodbole
    Amit Godbole (@amitGodbole) reported

    @andrewstrauss3 @zoom_us still has some more steam. The adaptive pricing models used by them would help in user acquisition which should drive the stock(a quant strategy)

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