Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mexico City, CDMX | 1 |
| Guayaquil, Guayas | 2 |
| Leganés, Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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DeKlan the Police (@L1573N) reported@egratto @craigsuperstar @zoom_us Oh sure, I don’t doubt what problem you were having, I was trying to answer the question “why is turning off echo cacellation even possible?”
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Juan Pablo Rodas (@juparopla) reported@zoom_us hi there! I need some help, I change my credit card and I need to erase the one who its save in the corporate account! how can I do it?
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HOURLY LIFE of Fred Campos (@FredsDaily) reported10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.
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Skull Lady, Annoying Libertarian (@skullady_malady) reported@zoom_us I use it on Chrome. There are no errors when entering, it just says "waiting for other members" or somethin' like that and refreshes on its own every 5 seconds. After 2 minutes of refreshing, it boots me back out to entering a name/recaptcha with no error message.
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Keith Lee (@KeithRichardLee) reported@bbrundert @Logitech @zoom_us Less issues thou when connected directly to MBP rather than via dock/hub
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John Nash - Game theory, my theory. (@AntichristJebus) reported@madebygoogle @Google @zoom_us Google permabanned me from YouTube because I was exposing a psychopath YT "We have determined that your account will remain terminated.. You won’t be able to access or create any other YouTube accounts. For more information about account terminations, please visit our Help Center
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Donna Maria: The Lifestyle CEO (@donnamaria) reportedCustomer service experience: I am using the @zoom_us customer service chat to get help with a technical issue. The rep told me to search for an answer to my problem on @YouTube. Yes. This is happening right now. #customerservice
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Nitin Jain (@nitinjaipur433) reported@zoom_us dear zoom team, I have an issue with reference to your services. Please share your email where I can raise my quarry
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Dimitrios Fytanidis (@dfytanid) reported@MoodieStrat @zoom_us Yeap... :( Same errors here..
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Nathan Maharaj 🦖 (@nrmaharaj) reported@zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.
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Mark Loke (@LokeMark) reported@zoom_us I've been charged £177 for a zoom call and I don't understand why. Can someone please contact me to help?
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Brighton West (@BrightonWest) reportedAs a solo biz owner, I would love to have the same features as businesses with 10 people (1080p recordings.) Can @zoom_us help me with that? I'll gladly pay for a single business license - I just can't pay for 9 unused extras. Help me out?
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MapPorn (@MapPornTweet) reportedSo has anyone tried to give an OSX Keynote presentation on @discord and had issues with slides not displaying? My first time using discord and trying to do something that @zoom_us does flawlessly.
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Dear Gay Journal (@GayAnnals) reported@RuPaulsDragRace @zoom_us Can we get some Down Under confessional background please!!!
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Anastasia Piliouras (@anapiliouras) reported@MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...