Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Poulton 🐙
(@SPoulton) reported
@zoom_us I'll skip that for the moment as I'm not on Zoom calls that often (and I don't really have time), but anecdotally, I've heard this is true for many other folks too, so I don't think this is an isolated issue to just me.
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paullowe
(@paullowe) reported
@littleboote @FlakPhoto @zoom_us Disability is issue but many people have a voice to text converter...
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Mark Galpin
(@markgalpin) reported
@MichaelCade1 @tsmith_co @zoom_us from personal experience Michael, I found it was Teams causing more of an issue as Tim states you can't disable it. You have to create a virtual device
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Adam DeLivres
(@catsociald) reported
@zoom_us When I go into breakout rooms, I can't see the waiting room, so when I'm trying to do small group work, my late students never get in. Is there a fix for this?
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...🎤David Gilbert🎤
(@DavidGilbertVO) reported
@zoom_us All of a sudden, I can no longer sign in to a zoom session using Google and your support system is inadequate to resolve this. I need help. Please! Thanks!
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Levi |🐞| bIm | 💙 | READ PINNED!
(@Levi_SeaSerpent) reported
@zoom_us Hey, so with the way I signed on, it's not letting me change my display name. It has it set to my real name which really sucks for me. And it says something about SSO? Can you help?
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omkhulu ibhanana
(@omkhuluibhanana) reported
My zoom keeps going in and out, my teacher can connect anymore and we decided to end the meeting to wait for him as others are having this issue, anyone else? Or is it an internet thing? #zoom @zoom_us #ripzoom
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David Cumin
(@KiwiDaveC) reported
@JulietMosesNZ Purely for the sake of public health, I hope @zoom_us and others are working on the issue if it hasn't already been solved.
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Bethany Turner
(@BethanyT_23) reported
@zoom_us No, it isn’t saying there is an error it is just automatically taking her to a different class meeting.
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j 🧸
(@TheHijabiApollo) reported
Petition for Zoom to let us slow down a recording, I did not choose to have this professor who raps formulas. @zoom_us
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Lucy Joy Morris
(@LucyJoyMorris) reported
@zoom_us why can some of my meeting attendees not hear my shared audio when others can? Never had this problem before with the same devices and accounts. Is this a bug?!
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Lesley Uzzell
(@Lesley_Uzzell) reported
@zoom_us Some were in, some not. I wasn’t sure of the process as I have to ‘claim host’ as someone else in the organisation set the session up. Most got in eventually, some not at all. Those who had error first off changed device. That didn’t work for others
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Kathryn A. Ostrofsky
(@K_Ostrofsky) reported
The automatic @zoom_us closed captioning is remarkably accurate! Still, two of my favorite #Massachusetts-themed errors today included "NYU" being spelled "MIT," and a list of three Massachusetts cities that got written as "Boston western LOL."
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eva 🌺 itsay
(@dearppkrit) reported
@zoom_us @steazya help me?!?
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Suzie Neuwirth
(@Suzie_Neuwirth) reported
@zoom_us 1/2 @zoom_us when I submit a request using the support form I get an immediate email saying they cannot help me and they close the request because I'm a free account holder, even though I am not! I am being blocked from using a service I have paid for