Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Palombo
(@AlexPalombo) reported
Hey @zoom_us - I'm having issues with crackly audio when I use my Bluetooth headphones. Are there ways to fix this, or is my laptop just old?
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KATY ANDREWS ✨🌙
(@KATYAND) reported
@maggiefok @zoom_us It’s the notification sound attached to the ‘reminder’ that bores through my skull when I’m wearing headphones. I legit can’t find a solve other than turn down the system level - which always seems to find its way back to 100000000%
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@travisamex
(@travisamex) reported
@zoom_us why can’t I launch a poll in a breakout room? Awful - pls fix to allow this or properly update your website documentation. Nice surprise 15 mins before a huge meeting! Wanted each breakout room to do their own polls
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tvjames+ 😷🇺🇲
(@tvjames) reported
@zoom_us need an indicator when another presenter is having connectivity issues. That would eliminate the "is everyone else hearing Jim just fine?" and allow a moderator to jump in quicker and keep things rolling. Maybe a small yellow dot on their profile picture.
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Cody Craven
(@codycraven) reported
@JCL324 @andrewmriley @zoom_us My solution to Zoom's bad behavior has been to only use the web client - which requires pretending like I am having trouble downloading the client when joining a meeting
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Joe Klinker
(@joe_klinker) reported
@quantumtemporis @zoom_us help
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Tim Stockil
(@TimStockil) reported
@bobby_bridge @zoom_us Hmmm! Not had that problem. We've only recorded lessons a few times, and they were fine, both audio and video. Over to you, @zoom_us
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jd
(@jonniedarko_) reported
@quantumtemporis No problem @zoom_us
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Jess
(@Jess76827488) reported
@zoom_us your sign up page doesn’t appear to be working, I just keep getting an ‘Uh oh!’ Error page every time I click on it. Please can you help?
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Joshua Burshaw
(@jburshaw) reported
@Sasky @zoom_us So time to burn the house down?
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Tobey (Investigate and prosecute)
(@TJoseph54) reported
@zoom_us I am missing the background option. I have a paid account. Tried all your options in help, no luck. Using IPad, and meet your requirements. What do I do?
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Yusif Katulie
(@OrYusif) reported
from
Accra, Greater Accra Region
How do you login the @zoom_us app with a Google Linked account? Works on the web but now I'm asked for a password I didn't provide during sign up because I clicked on google. Please @zoom_us help.
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✨𝐖𝐚𝐥𝐯𝐞𝐧𝐚𝐫𝐝𝐨🌹🌻
(@walvenardo) reported
What happen to @zoom_us? Yesterday some of webinars have a problem using @zoom_us. Because of the signal, because of the data center that have a problem, or others?
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Harpreet Matta 🇮🇳🇦🇺
(@Matta_ism) reported
@quantumtemporis Just @zoom_us it with 1.50 min to spare that you use to fix your hairs!! Did that rhyme?
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Laura 🦋
(@LaraNi87) reported
@zoom_us can you please help as to why I can only see 9 people on my screen? Thanks
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