Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 4 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Hastings, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Suzie Stanier
(@suziestanier1) reported
@zoom_us My issue is that my camera is now producing what can only be described as a horrific image. I have tested it with other software and it is fine.
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✿THU WIN✿
(@thudawin) reported
@Bnard_M @zoom_us Ah, it's more of like, just confusion for all of us! The rest of the group sees that person A is muted, but on their screen they've turned their mic on, but you can still hear them. But for sure, this issue could flip and then that would be bad!
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♉ Álvaro Wolf ツ
(@Alvaro_Wolf_) reported
The page is down. I have not been able to download it since the last update. @zoom_us solve please!
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Ebay1975
(@ebay1975) reported
@madebygoogle @zoom_us Google has a Gmail service. Why doesn't Google create real dating with girls? I live in the city of Mingachevir and I want to meet girls from my city and my country.
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Nirmala
(@nirmalavirgo) reported
from
Hadapsar, State of Mahārāshtra
@zoom_us Hi customer care team , we are not able to purchase your Pro plan. It's not going beyond "Create an account" page. Plz help
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Matthew Bassett
(@PhysEdApps) reported
My Ss teacher can only see @zoom_us names when his cursor is on the screen. My names stay on the screen at all times. Does anyone know where the setting is to change/fix this? #physed #pegeeks
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BethanyKeren-Happuch
(@_kerenhappuch) reported
imma need @zoom_us to come through clutch with an outage preferably on a Tuesday or Wed because these schools must be suffering amnesia and forgetting what a snow day is.
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Pierre Gentine
(@PierreGentine) reported
@afadames @zoom_us I have had the issue several times in two weeks. Seems to be with PowerPoint but not PDFs
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Jody L. Durbin
(@jodyldurbin) reported
@zoom_us I used to be able to change my name mid-meeting. The option is no longer available. I can’t find anything in support. Help!
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yisel meza
(@YMeza44) reported
@zoom_us Am I able to verify that my son is staying logged on for his entire class. I’m getting complaints from his teacher that he is missing from zoom class at times, but he swears that he is there. Help!!!! #analytics
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Jessica N. Jones, Ph.D.
(@DrJessicaNJones) reported
@zoom_us i see that there was an issue related to the use of web hooks and that is has been resolved. Do you know of any issue with API calls. Code that worked fine yesterday now gets an invalid_request response
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sami 🖇 reactivated lolzies
(@CHMPGNECL0UDS) reported
@zoom_us thank u and i tried that but it keeps giving me error 300 and there’s not much i can do with my account because it’s a school account help
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valerie frizzle, liberal freak
(@GingerReject) reported
Hey @zoom_us I know people may have suggested it, but can you investigate an option that makes cameras only viewable by the host? Would help my students so much...
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Kaitlyn B. Joshua
(@KeepNupWithKait) reported
@zoom_us need zoom support but don’t have business account only licensed account. Can someone help? I noticed the customer service phone number is only for business accounts now.
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Mihir Ketkar
(@mihir_ketkar) reported
@zoom_us we have a study circle account which I want to upgrade but the page is stuck at payment stage and not going to review order. Help would be much appreciated in this matter.
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