Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Bremen, Bremen | 1 |
| Lloydminster, AB | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Mountain View, CA | 1 |
| Santa Rosa, CA | 1 |
| Laguna Hills, CA | 1 |
| Coyoacán, CDMX | 1 |
| Chambersburg, PA | 1 |
| Irving, TX | 1 |
| Anchorage, AK | 1 |
| Dublin, CA | 1 |
| Glasgow, Scotland | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
| Reading, England | 1 |
| Todmorden, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Cliff Guya Oliech
(@olifo) reported
from
Pittsburgh, Pennsylvania
@bonifacemwangi @zoom_us @MOESTKe The best solution to this problem is to have password access to the zoom meeting then share it only with participants otherwise if you use the link to join there will be unauthorized access
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Andre Kempe
(@kempius) reported
from
Altafulla, Catalunya
@paigecraig @zoom_us Thought about it few days ago. Problem is size of potential target audience vs. shipping of goods in time. Small groups per session vs. experts who have interesting stories & reliable to stream live at a given time
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Sarah Stierch
(@Sarah_Stierch) reported
from
Sonoma, California
@zoom_us @FBI Thanks. It wasn’t my meeting but I passed on best practices to the organizer. I can’t DM you without you following me, btw. I also have had an open ticket with Zoom support for 13 days regarding a billing issue, so any help with that would rock.
-
Andrew Davis 🇨🇦
(@andrew_506) reported
from
Kingsclear, New Brunswick/Nouveau-Brunswick
@MeganADutta @MachinaMeg @tastefullykate @zoom_us @MarsAVIT @GinaSans @PSNI_Hailey @AVteach101 @thesmoothfactor I’m down if there is room.
-
Nancy Limau
(@NancyGithoitho) reported
from
San Francisco, California
@bonifacemwangi @zoom_us @MOESTKe @coachdeluca33 Look at our problems.
-
((phillipdrummond)))
(@philthydrummond) reported
from
Oakland, California
Hey @zoom_us it’s a big problem you blocked virtual cams from @ecammtweets @ecammlive you need to fix that in new version
-
Melba Pearson
(@ResLegalDiva) reported
from
Miami Beach, Florida
@zoom_us needs to do so much more to protect folks on their platform. If it’s so bad that @ADL has to host webinars to address the issue - Zoom needs to go back to the drawing board. No one should have to go through what we experienced last night. #Hate.
-
ruth bankover
(@rbcurly) reported
from
Borehamwood, England
The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020
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Linda Hellard
(@LindaHellard) reported
from
Cardiff, Wales
@halexraynal I really hope @zoom_us are working on this and will release an update to fix this!
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Manav Jain 🇮🇳
(@Manavjain994) reported
from
New Delhi, National Capital Territory of Delhi
@zoom_us I am looking to upgrade my Account from basic to pro pleade help whether i will be able to live stream my meeting on facebook after upgrading. Kindly advice asap.
-
Chandra SS Vasireddy
(@VasBytes) reported
from
PETROL BUNK ORR, State of Karnataka
@D_Roopa_IPS @zoom_us Singapore banned Zoom usage in schools early this month, and removed ban after assurances they fixed issues. However they still seem pretty bad. @CGSingapore - FYI pls. Maam - i think our govt also released advisory. Pls ask school shift to Google Meet or Google classroom
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Dr Robert Adam 🇪🇺
(@rejadam) reported
from
Edinburgh, Scotland
@leesonl @MicrosoftTeams @Microsoft @zoom_us If only they would just get on with it, and tell us, everyone talks about the problems with Zoom and GDPR but Teams which is often the preferred platforms many workplaces has been really difficult for deaf people to work with.
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Wayne Schmidt
(@wayne_schmidt) reported
from
Wien Stadt, Wien
@KylieParkerCA @zoom_us @gotowebinar @StevenLeaney @AskVinh @elliotspirrett1 @SamNorcross7 @sholtomac @mattpaff One click login.
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The Godfather is back! Join me #KAG
(@RobertM69780378) reported
from
Fremont, California
@zoom_us 500,000 accounts hacked and on the dark web. You have serious security issues. @Webex is my choice. I will refuse any zoom due to your pathetic excuse for security administration. You should be put out of business. #COVID__19
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Paul Duerinckx
(@drinckx) reported
from
Pontardawe, Wales
I know there are some issues with Zoom but, in terms of usability, it’s so much better than Teams. @zoom_us @MicrosoftTeams
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