Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianLantz_NHCS Brian Lantz (@BrianLantz_NHCS) reported

    Please be advised @NewHanoverCoSch that @zoom_us is investigating reports of issues starting and joining meetings for a certain subset of users. We are monitoring the situation. @NHCSTechDept

  • SWhitPhD Dr. Shanta W. (@SWhitPhD) reported

    @zoom_us is there an outage in Washington DC? I haven't been able to access zoom since around 11:30am EST

  • BayesiaNash Bayesia Nash (@BayesiaNash) reported

    @JDHamkins @zoom_us Maybe recording with OBS would help? You could have it running while you're in zoom and it let's you choose what feed to record, so you can select only the speaker view.

  • dixit_stuti Stuti Dixit (@dixit_stuti) reported

    @CSP92204993 @zoom_us @JharnaPariani Me too hit same issues

  • DarthMollagus 🇺🇲 𝕯𝖆𝖗𝖙𝖍 𝕸𝖔𝖑𝖑𝖆𝖌𝖚𝖘 🌶 (@DarthMollagus) reported

    Message from school (summary): Internet problem affecting @zoom_us,@Google, and #Canvas access nationally. 🤔🤔🤔

  • Dalal49571013 Dalal (@Dalal49571013) reported

    @zoom_us Hi! Please help! The "raise hand" button is missing! I can't find it, not even under the "participants"! How can I fix this? Thank you!

  • karlacalbear Karla Orosco (@karlacalbear) reported from Lemoore Station, California

    @zoom_us Our middle schoolers can’t raise a hand this week to signal they want to speak. How do I fix this? They can give me thumbs up.

  • SoniaHachicha Sonia Hachicha - Conference Interpreter (@SoniaHachicha) reported

    Dear #terps #techies @zoom_us technical support what on earth happened this morning? Problems connecting to Zoom from Tunis and Libya; works on 4G but not on fixed internet. Various people /stories that match. Any ideas?

  • networkAFB Aaron Buchsbaum (@networkAFB) reported

    @zoom_us is your US website down? Cannot access since about 15min ago. Thank you.

  • CmdaPanda Justin (@CmdaPanda) reported

    @AngeloLago9 @zoom_us Yeah at the time reports were just coming in, come to find out AWS was down in N. Virginia.

  • dutchpc99 Laura (@dutchpc99) reported

    @zoom_us would still be really helpful if teachers could “listen in”to breakout rooms w/o having to join them. Would help engagement and collaboration if I knew which group(s) was stuck but didn’t have to interrupt to find out.

  • ThatsSoBrilynn brilynn (@ThatsSoBrilynn) reported

    @zoom_us give me a thumbs down react because I keep asking my students for a thumbs down and they can’t do it

  • nandopenteado22 Fernando Souza (@nandopenteado22) reported

    @zoom_us Hey, I am trying to buy a Pro version, but nobody from Support can help me add the Spanish VAT number on my shop cart?

  • AlKeyhole1 Al Keyhole (@AlKeyhole1) reported

    @zoom_us I've been using Zoom for two years. Now when I login it fails and when I reset it says "You tried to reset your password but there is no account associated with this email address. " This is nonsense, how do I fix this?

  • JeremiahHelper Jeremiah Garza Helper (@JeremiahHelper) reported

    @DaMattSpaghetti @zoom_us Zoom Is Down For Some School's

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