Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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ASHISH SARKAR
(@AshishSarkar18) reported
from
Vārānasi, Uttar Pradesh
@zoom_us @ericsyuan If your security can be breached easily please remove your app until you get your problem solved , we can't let the hackers to misuse and seller data two black market or no one knows where.
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Josh Bernoff
(@jbernoff) reported
from
Arlington, Massachusetts
@ScottMonty @Simon_Pitt Since this was written, @zoom_us has fixed many of the issues and continues to improve.
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⚡️Tara Hunt⚡️
(@missrogue) reported
from
Toronto, Ontario
The hardest thing about being a “B” is that everyone assumes the whole world is “A” right now. I can’t participate in all of the @zoom_us checkins going on in my various networks. I want to help, but am stretched thin.
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Rizwan Khan
(@RizwanDSE) reported
from
Anantnāg, State of Jammu and Kashmīr
With due respect, @DarBashir3 our village (Bon-Nambal, Mattan) is facing huge problems related to frequent power cuts. This problem is sever particularly for students who are unable to connect to their @zoom_us meetings and carry their #WorkFromHome.
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rae
(@rachelrae9) reported
from
Dunn Loring, Virginia
@zoom_us my friend has spoken with your customer service 6 times and has had no results and has had no one contact her about being charged for services she didn't get!
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Seldia
(@SeldiaEU) reported
from
Ixelles, Bruxelles-Capitale
@zoom_us Hello! Thank you for your service that comes in so handy these days! We are experiencing a technical issue for which we could not find an answer on your help page: hp laptop keeps switching microphone and sound off during zoom calls via keyboard buttons (fn+..) Pls help!
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Joanna C
(@LittleChew) reported
from
Grand Rapids, Michigan
I’ve got loads of respect for @zoom_us for including a giant box to check to NOT renew the webinar option after the first month when you are adding on that service to your account. One time only, please god. #smallbusinessowner #Zoom
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Margaret Ngai
(@letsfika) reported
from
Toronto, Ontario
It baffles me whenever I hear people say @zoom_us is easy to use. Many platforms eg @google_meet & @uberconference have much less friction (eg no download). I've witnessed some not-so-tech-savvy users connect to @google_meet on their own, but have to get help to use @zoom_us.
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Sol Kahn
(@solkahn) reported
from
Auckland, Auckland
@revogt @zoom_us Joined up using google identity instead of email. No issues that path
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Lynne Joyner
(@LynneJoyner) reported
from
Compton Martin, England
@zoom_us Thank you. I have sorted out the issue with Teamup and know what I did wrong. Not actually Zoom’s fault. You have all the security there for people to use. I wanted to warn other instructors
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Jeremy Korst
(@KorstJ) reported
from
West Lake Stevens, Washington
@DanielleTrotta @SiriusXMNASCAR @Mikey2082 @LarryMac28 Rumor has it that Michael may be joining tomorrow night’s #NASCAR brotherhood founders’ virtual happy hour (if he’s not on shift). Make sure @RobbyBenton also plans to join - and maybe help him update his @zoom_us screen name so people stop calling him Danielle 🤣🥃
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🌩 Will-Architected 🌩
(@hotgazpacho) reported
from
Citrus Hills, Florida
Seems for @zoom_us webhooks, you cannot set conditions on the webhook payload. For example, for the user status updated event, you cannot filter down to a specific user (yourself)... you get the webhook event for EVERYONE in your account.
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Waheed Parker
(@waheedparker) reported
from
Cape Town, Western Cape
@zoom_us I upgraded my plan and the payment was deducted from my credit card. But your system said the payment wasn’t successful. Help!
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PARADOX
(@ParadoxPhotosCo) reported
from
Sydney, State of New South Wales
With all these security problems, @zoom_us sounds like the video conference version of @ClickView 😂
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Andrew YeagerBuckley
(@andrewyb) reported
from
Louisville, Kentucky
@FastCompany In the end I'm not walking away from @zoom_us They have my trust and have taken the appropriate steps to improve stability and security. All I need them to do is fix the simplicity of streaming live to Facebook pages.
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