Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 2
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilParkLIVE 𝙉𝙚𝙞𝙡 𝙋𝙖𝙧𝙠 (@NeilParkLIVE) reported from Barrow-in-Furness District, England

    Dear @zoom_us I have to install your desktop client every single time my laptop shuts down or reboots... Windows 10 x64 bit Been going on for weeks can't install the most up to date version either as doesn't work I've had to use an older version HELP ME PLEASE

  • Tamerzd45647996 Tamer Özdemir (@Tamerzd45647996) reported from Odunpazarı, Eskişehir

    @zoom_us I’m writing from Turkey. we teach online through zoom and we have been using the professional version of the zoom for two months. today we cannot use it ! experiencing audio and video problems.. we want urgent support!

  • terry_hugo Terry Hugo (@terry_hugo) reported from Indianapolis, Indiana

    With everyone using @zoom_us so much, I’m surprised that it isn’t trending here yet that the platform is down. #Zoomdown

  • alirohat ali rohatynskyj (@alirohat) reported from Silsden, England

    @zoom_us issues have halted our service @StJamesSilsden this morning. Will try again at 5! #cohost

  • womensmarchcc Women’s March Contra Costa (@womensmarchcc) reported from Moraga, California

    @zoom_us Help! Our paid webinar functionality isn’t working. We have no access to our scheduled advertised webinar even tho the reg link seems to be working. We need this fixed ASAP! Support ticket 5547017 #zoom #help #CustomerService

  • TurnstileTours Turnstile Tours (@TurnstileTours) reported from Brooklyn, New York

    @zoom_us @otter_ai After Zoom updates this weekend, live otter captioning streaming is no longer visible on user interface. Tried resetting but still no otter captions visible for users. Please help! This is important for accessibility.

  • markrsmith Mark Smith (@markrsmith) reported from White Horse, New Jersey

    @zoom_us It’s a very large subset. Had to move the church service to Facebook Live. I hope you’re refunding paid accounts.

  • pawandhera Pawan Dhera (@pawandhera) reported from Ulhasnagar, State of Mahārāshtra

    @camilaelayda @zoom_us Yes, since noon there was an issue.

  • ericanela Erica Canela (@ericanela) reported from Magor, Wales

    @mnewsradio Come on, @zoom_us - don’t let me down twice in one day! I need to see my people!

  • LindaHellard Linda Hellard (@LindaHellard) reported from Cardiff, Wales

    @sarahluxlee @Walter_Toniolo @pxr09 @zoom_us @shamikalashawn @Zoom Still no fix 😤

  • pablobgp Pablo Beret (@pablobgp) reported from Sevilla, Andalucía

    @aecsmed @zoom_us Is not working worldwide!

  • JimCumbee Jim Cumbee (@JimCumbee) reported from Brentwood, Tennessee

    It seems @zoom_us is having system-wide crashes today. Churches and Bible study classes being shut down. Let’s hope (and pray) it’s just a technical issue.

  • Rev_Roger Roger Bristow (@Rev_Roger) reported from Bromley, England

    @pcdvicar @ChurchTimes @zoom_us @SeeOfRochester We struggled through ... serious issues with sound and video and we lost several of those who tried to join us. I was quite relieved to know that it wasn’t just me ... 😉😂

  • dany_tavares Danyelle Tavares (@dany_tavares) reported from São Paulo, São Paulo

    @zoom_us Help us! From Brazil!!

  • magictaz Taz ( paul marlow) (@magictaz) reported from Leyland, England

    @zoom_us please can you tell me how long it will take to fix the issues with zoom in the Uk . I can’t run my business and I’m letting customers down because of it

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