Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Madrid, Comunidad de Madrid 3
Faribault, MN 1
Bremen, Bremen 1
Lloydminster, AB 1
Guayaquil, Provincia del Guayas 1
Mountain View, CA 1
Santa Rosa, CA 1
Laguna Hills, CA 1
Coyoacán, CDMX 1
Chambersburg, PA 1
Irving, TX 1
Anchorage, AK 1
Dublin, CA 1
Glasgow, Scotland 1
Copenhagen, Region Hovedstaden 1
Houghton, NY 1
Ilkeston, England 1
London, England 1
Crewe, England 1
Doncaster, England 1
San Francisco, CA 1
Cuautitlán Izcalli, MEX 1
Puebla, PUE 1
Taguig, National Capital Region 1
Abidjan, Abidjan 1
Wildeshausen, Lower Saxony 1
Sant Boi de Llobregat, Catalunya 1
Sheffield, England 1
Reading, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • sesiegler 🧬 Sara (@sesiegler) reported

    @zoom_us I don’t use your app. My company and I have some serious issues with one of your investors (Patrick Soon-Shiong), and I have cyber security concerns in this context. Thus, I can only use your desktop client.

  • gracesobrin grace (@gracesobrin) reported

    @zoom_us please fix zoom for linux we can't live like this anymore

  • sbenkorsh Sben Korsh (@sbenkorsh) reported

    just was in a @zoom_us webinar that was bombed by a hate group. event organizers, don't let your guard down even though this pandemic has gone on so long :/

  • troubledspirits Toni G Hilliker (@troubledspirits) reported

    @JamesCraigmyle @Skype @zoom_us lol before i get into trouble i was talking about the doggo

  • cjevansaicp C. Jeffery Evans (@cjevansaicp) reported

    @zoom_us #Zoom So, all that money you charge for your application isn't going to customer service. I ask a question and your email bots send me a form letter addressing everything BUT what I asked about.

  • JASilvers Dr. Jennifer Silvers (@JASilvers) reported

    @JamieLarsH @zoom_us I had a similar issue, re-recorded and then lost the box and still didn't have captions.

  • GokhaleCS Chaitanya Gokhale (@GokhaleCS) reported

    @flodebarre @zoom_us What issue exactly? Seems to work fine.. 🧐

  • tuuliel Tuuli Lappalainen (@tuuliel) reported

    @aaronquinlan @flodebarre @zoom_us Me too. Major issues if connected to my external screen though (pre and post Big Sur).

  • mkrigsman Michael Krigsman #CXOTALK (@mkrigsman) reported

    The @cxotalk show today with @ericsyuan CEO of @zoom_us is postponed due to CXOTalk hardware issues. This was not a Zoom problem.

  • flodebarre Flo Débarre (@flodebarre) reported

    @magnusnordborg @zoom_us Thanks!! The quick fix during the talk was to send my presentation to someone else, have them share their screen, and I requested control so that I could advance the slides myself. It lagged a bit but was less awkward than repeating "next slide please"...

  • sharieberts Shari Eberts (@sharieberts) reported

    @merylkevans @zoom_us For now yes. Zoom told me they are working to change it. The timing is unclear. This is a critical issue for full accessibility.

  • ankaraturk Anur Karaturk (@ankaraturk) reported

    @zoom_us I’m having trouble joining conference, I referenced, cleared cache, and reset then restarted and still having trouble

  • TRosato2 T Rosato (@TRosato2) reported

    @zoom_us Why do school use you for any platform when a student can’t even reach out for help. Your “support” section is the absolute worst! I need help getting a record of my sons past zoom meetings because the school marks him absent as I see him there. Maybe you can really help

  • merylkevans Meryl Evans speaks #DINBay March 25! (@merylkevans) reported

    @sharieberts @zoom_us Totally missed that under "What's Next" in your article. Yes, big issue as usually the problems are in webinars. One-on-one and small meetings, I'm able to use Google Meet.

  • nraboy Nic Raboy (@nraboy) reported

    @zoom_us are you aware of the problem your software is having on Big Sur when trying to share a screen when there are multiple monitors present? The share freezes unless the laptop is undocked.

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