Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
𝙉𝙚𝙞𝙡 𝙋𝙖𝙧𝙠
(@NeilParkLIVE) reported
from
Barrow-in-Furness District, England
Dear @zoom_us I have to install your desktop client every single time my laptop shuts down or reboots... Windows 10 x64 bit Been going on for weeks can't install the most up to date version either as doesn't work I've had to use an older version HELP ME PLEASE
-
Tamer Özdemir
(@Tamerzd45647996) reported
from
Odunpazarı, Eskişehir
@zoom_us I’m writing from Turkey. we teach online through zoom and we have been using the professional version of the zoom for two months. today we cannot use it ! experiencing audio and video problems.. we want urgent support!
-
Terry Hugo
(@terry_hugo) reported
from
Indianapolis, Indiana
With everyone using @zoom_us so much, I’m surprised that it isn’t trending here yet that the platform is down. #Zoomdown
-
ali rohatynskyj
(@alirohat) reported
from
Silsden, England
@zoom_us issues have halted our service @StJamesSilsden this morning. Will try again at 5! #cohost
-
Women’s March Contra Costa
(@womensmarchcc) reported
from
Moraga, California
@zoom_us Help! Our paid webinar functionality isn’t working. We have no access to our scheduled advertised webinar even tho the reg link seems to be working. We need this fixed ASAP! Support ticket 5547017 #zoom #help #CustomerService
-
Turnstile Tours
(@TurnstileTours) reported
from
Brooklyn, New York
@zoom_us @otter_ai After Zoom updates this weekend, live otter captioning streaming is no longer visible on user interface. Tried resetting but still no otter captions visible for users. Please help! This is important for accessibility.
-
Mark Smith
(@markrsmith) reported
from
White Horse, New Jersey
@zoom_us It’s a very large subset. Had to move the church service to Facebook Live. I hope you’re refunding paid accounts.
-
Pawan Dhera
(@pawandhera) reported
from
Ulhasnagar, State of Mahārāshtra
@camilaelayda @zoom_us Yes, since noon there was an issue.
-
Erica Canela
(@ericanela) reported
from
Magor, Wales
@mnewsradio Come on, @zoom_us - don’t let me down twice in one day! I need to see my people!
-
Linda Hellard
(@LindaHellard) reported
from
Cardiff, Wales
@sarahluxlee @Walter_Toniolo @pxr09 @zoom_us @shamikalashawn @Zoom Still no fix 😤
-
Pablo Beret
(@pablobgp) reported
from
Sevilla, Andalucía
@aecsmed @zoom_us Is not working worldwide!
-
Jim Cumbee
(@JimCumbee) reported
from
Brentwood, Tennessee
It seems @zoom_us is having system-wide crashes today. Churches and Bible study classes being shut down. Let’s hope (and pray) it’s just a technical issue.
-
Roger Bristow
(@Rev_Roger) reported
from
Bromley, England
@pcdvicar @ChurchTimes @zoom_us @SeeOfRochester We struggled through ... serious issues with sound and video and we lost several of those who tried to join us. I was quite relieved to know that it wasn’t just me ... 😉😂
-
Danyelle Tavares
(@dany_tavares) reported
from
São Paulo, São Paulo
@zoom_us Help us! From Brazil!!
-
Taz ( paul marlow)
(@magictaz) reported
from
Leyland, England
@zoom_us please can you tell me how long it will take to fix the issues with zoom in the Uk . I can’t run my business and I’m letting customers down because of it