Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Phoenix, AZ | 1 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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MrGBees
(@MrGBees) reported
Every time I am using @zoom_us it freezes my computer after an hour ...have to do hard reset, looking online it’s a problem. Plus I am not even in a meeting when it happens, just on the admin console (paid account)..really frustrating.
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Another Person.
(@anotheroneuk) reported
@zoom_us @teixeira_jrt I see the latest NVidia Drivers (461.33) include a fix which might help this: "[NVENC] Colors of webcam video image on receiving end of Zoom may appear incorrect [3205912]"
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أذكر الله
(@Arron77687816) reported
@zoom_us @JharnaPariani I am having the same issue
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dariel
(@dariel1870) reported
@zoom_us im having technical difficulties. I can’t get into class. Help!!!!🥺🥺🥺🥺🥺🥺
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Richard L. Taylor #StayHomeSaveLives
(@artywah) reported
I wish @zoom_us would implement account switching rather than just logout/login. #JoysOfFreelancing #BackToBackCalls
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Ioanna Talasli
(@IoannaTalasli) reported
@merylkevans @zoom_us there was an update I did for zoom a week ago, I haven't been attending live in zoom for long and today was an exception with Equal Entry, I guess you had the problem at the webinar which just ended. That was the one I said I had no problem with captions under the slide deck
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Joan Clayton’s Work Birkin
(@ohhh_ejai) reported
@loveqtina @zoom_us I feel like that’s some kind of privacy issue for sure?
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David Ward
(@certdoctor) reported
@zoom_us Need help, teaching 4hr long IT Certification classes twice a week, an getting repeating share screen crashes, tried updating Zoom no dice, problem only started recently. Happy to send in log file or something. thx.
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Silvia Hernández
(@shernalu_) reported
@zoom_us Hello! We need your help, I send many mails through your contact, then you confirm my petition ...but nobody return me nothing.😤😞 I wish buy your services. 🙄
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Jawwad Farid
(@rebootdude) reported
Student office hours with wedding music on full blown speakers with a terrible sound mixer are now on. Teachers on @zoom_us will inherit the earth.
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Erica Peterson
(@ericalikestech) reported
@hotgirlintech @zoom_us We recently produced a virtual funeral service using Zoom. Is there something you need help with?
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Amanda Annandale
(@MsMandachelle) reported
Hey @zoom_us is it expected behavior that if you have a registration on your zoom meeting, people cannot join on a browser? They get an error that it requires registration it join (and an endless cycle of registering / error). Only can join once registration is turned off.
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Sara Pot
(@SaraPot3) reported
@javeedsukhera @zoom_us @jhpot Can you help? 👆I’ve had this happen as well with my mac, but I can’t recall how i remedied it.
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Katie Bagwell
(@Katie_Bagwell) reported
@zoom_us Hi Team! I'm having integration issues with Pardot, data doesn't seem to be pulling through to Pardot even though lists are set up correctly on both systems? Is anyone able to help?
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many bells down
(@many_bells_down) reported
Hey @zoom_us, every single time you have an update file sharing gets turned back on in all my meetings even though it's turned OFF and LOCKED by my admin. You have a bug and I cannot get your support staff to understand the issue.