Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • alirohat ali rohatynskyj (@alirohat) reported from Silsden, England

    @zoom_us issues have halted our service @StJamesSilsden this morning. Will try again at 5! #cohost

  • PIniomor IAmPete (@PIniomor) reported from Abuja, Federal Capital Territory

    @zoom_us is down!

  • dany_tavares Danyelle Tavares (@dany_tavares) reported from São Paulo, São Paulo

    @zoom_us Help us! From Brazil!!

  • kevinjohnnolan Kevin Nolan (@kevinjohnnolan) reported from Stone, England

    @zoom_us What is going on - Family events being cancelled and it is bad enough without zoom going down after paying for a licence #useless

  • Rev_Roger Roger Bristow (@Rev_Roger) reported from Bromley, England

    @pcdvicar @ChurchTimes @zoom_us @SeeOfRochester We struggled through ... serious issues with sound and video and we lost several of those who tried to join us. I was quite relieved to know that it wasn’t just me ... 😉😂

  • mensnakedyoga MensNakedYogaLondon (@mensnakedyoga) reported from London, England

    Friends, @zoom_us is currently experiencing a major technical outage in the UK and we've had to abandon our class this morning. We're going to try again at 2pm BST on the hope that the technical problems are resolved.

  • IAMRUBY Ruby Fremon (@IAMRUBY) reported from Redondo Beach, California

    To be specific... Myself and my clients are having issues connecting sound. Under preferences, it will show where the sound is meant to come from, but no sound. And, clients are getting booted off calls. @zoom_us help! I have a Pro account and am a LONGTIME client.

  • smenor Scott Menor (@smenor) reported from Gilbert, Arizona

    There are many more pressing issues to resolve as a civilization but we really needs to just establish that meetings should be scheduled for their actual start times - especially when they’re are @zoom_us meetings.

  • TurnstileTours Turnstile Tours (@TurnstileTours) reported from Brooklyn, New York

    @zoom_us @otter_ai After Zoom updates this weekend, live otter captioning streaming is no longer visible on user interface. Tried resetting but still no otter captions visible for users. Please help! This is important for accessibility.

  • mrsmediamom Robyn Murphy (@mrsmediamom) reported from Owings Mills, Maryland

    @zoom_us @craigmwood Same. Ticket sent twice. Priority high. No replies. Please help #5616539

  • Tamerzd45647996 Tamer Özdemir (@Tamerzd45647996) reported from Odunpazarı, Eskişehir

    @zoom_us I’m writing from Turkey. we teach online through zoom and we have been using the professional version of the zoom for two months. today we cannot use it ! experiencing audio and video problems.. we want urgent support!

  • sand_vaswani Sandeep Vaswani (@sand_vaswani) reported from New Delhi, National Capital Territory of Delhi

    @zoom_us Facing terrible issues in Zoom conference Sessions today. Not able to hear anyone. This is creating a devasting effect on my workshop participants. Can this be fixed asap.

  • _tsweets Tamara✨ (@_tsweets) reported from Hattiesburg, Mississippi

    @_ImKant @jarriusadams @zoom_us Right! One thing my professor did was make the meeting private so you can only access it if the organizer approves. That might help future meetings.

  • jeffzurel jeffzurel (@jeffzurel) reported from Edenburg, Gauteng

    Hi, @zoom_us Using MacBook Pro today I could not see other (6) participants. Until today had no probs with your “Pro” version. Please help. Thanks!

  • CincySoccer2307 David Robertson (@CincySoccer2307) reported from Mason, Ohio

    Oh my.... @zoom_us is down 😳

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