Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • esmewang Esmé Weijun **** • 汪蔚君 (@esmewang) reported

    @elissawashuta @zoom_us Or maybe it’s only with webinars? As you can see from the replies I received on this tweet, this has been an issue for many people, apparently

  • Carson_Fauver 🤠Optimizer & Connector🤠 (@Carson_Fauver) reported

    @zoom_us server issues at the worst possible moments Only works when you need to be in a company event that no one wants to be at b/c there’s actual work to be done 1/10

  • tawsif_stanford TAWSIF AMMAR (@tawsif_stanford) reported

    The most frustrating aspect of @zoom_us it has a prehistoric era UI 😤😩 Hope they never fix this 😫 #zoom #Videoconferencia

  • _prasket me (@_prasket) reported

    Anyone forced to use @MicrosoftTeams I feel VERY sorry for you. I just tried and what a piece of crap especially on Linux. App requires a login and web app either gives you video and no audio (have to call in) or audio and no video. @jitsinews & @zoom_us work flawlessly on Linux.

  • Edmund_Schuster 𝖤𝖽𝗆𝗎𝗇𝖽 𝖲𝖼𝗁𝗎𝗌𝗍𝖾𝗋 (@Edmund_Schuster) reported

    @lukestein @cbgoodman @zoom_us Thanks - I’ve had problems setting this up on windows but may need to try again. Btw - any mic recommendations? Recorded today and realised my lapel mic is broken (luckily on the test recording), and the integrated mics are just awful

  • TravisS42347023 TREVOR BAUER STAN Account (@TravisS42347023) reported

    @zoom_us I can't join class because of error code 1132

  • stardustschild Margaret Hall 🕯 (@stardustschild) reported

    @esmewang @zoom_us We also had issues in a class where a friend was clearly having a rough day, so a few of us privately messaged to ask what was going on. They explained it to us in confidence, and then she got an email from that teacher that night, which made her feel incredibly uncomfortable.

  • thomas_quinlan Thomas J. Quinlan (@thomas_quinlan) reported

    @zoom_us So if a corporate user I'll need to presumably submit something to the help desk.... thanks.

  • BogdanCostea Bogdan Costea (@BogdanCostea) reported

    well, I found the @zoom_us native client, 1 down, 4 to go

  • HwkkNght NghtHwkk (@HwkkNght) reported

    @zoom_us our classes are frozen every few minutes help us

  • RachelMooreRS Rachel Moore | #BlackLivesMatter (@RachelMooreRS) reported

    @zoom_us Hello! So the problem seemed to be with using a desktop browser. I wound up trying with my phone's browser and was able to upgrade easily. Something about the billing screen via desktop wasn't permitting me to progress.

  • emmas80 emma stewart (@emmas80) reported

    @zoom_us No problem will do

  • beatingkokoro b ☁️ Ψ ia (@beatingkokoro) reported

    @zoom_us can yall do us a favor and just go down for tommorrow I wanna play in the snow so bad

  • mfjazz Matthew Fries 🎹 (@mfjazz) reported

    Been having issues with @zoom_us not playing audio to all people in the meeting when sharing a video. Some hear it some don’t. Anyone else experiencing this? New issue and Zoom doesn’t offer tech support to free educational users like me. 😢

  • JonathanBrake Jonathan Brake (@JonathanBrake) reported

    @zoom_us wow after over a year you treat your customers like crap. Might be time to try another service you don't seem to want my money. #poorcustomerservice #billingissues #processes

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