Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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MissKLemare
(@VeryChicGeek) reported
Hey @zoom_us why is the Facebook login not working on any device? You won't let me log in any other way so I can't use the program at all - but annoying when it's my dads birthday tonight, my sons tomorrow and I've set up loads of meetings...
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Suzy
(@SaucySongstres1) reported
@zoom_us How do I speak to a person to resolve a sign in issue? I can't sign in so I can't get the hostkey needed to talk to someone about being unable to sign in
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Mark Fraser
(@Mark_Fraser) reported
@brightwhite @zoom_us I use zoom pretty much most of the time, teams next. Zero issues. Zero bombing. User error perhaps?
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CHRISTINE WOODCOCK
(@genealogytours) reported
@TessaKeough @zoom_us Problem still not resolved
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Mayada_Adil
(@Mayada_Adil) reported
What are the chances uniquely today of me facing technical issue “zoom got stuck” when I was supposed to present about my Sudan and South Sudan relations in class of Diplomacy in African countries, I’m very disappointed from the @zoom_us today!
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Kitty Hilton
(@sunkit) reported
@zoom_us what’s going on?!! So many issues/errors with our account. Contacting Support to be told @zoom is too busy OR “I’m new...I don’t understand the question”! Please be responsive. TY.
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shortstack
(@shortsnackkkk) reported
Literally got me on Instagram begging for help I’m so tired and they don’t have a live customer service line for pro accounts? @zoom_us you’re ******* UP baby
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Tessa Keough
(@TessaKeough) reported
@genealogytours @zoom_us Glad it resolved - sorry you had issues
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CHRISTINE WOODCOCK
(@genealogytours) reported
Absolutely disgusting customer service from @zoom_us Paying customer can’t access phone support so after 2 wasted hours and now FIVE agents I’m no further ahead #poorcustomerservice #servicefailure
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trevor boller
(@TrevorBoller) reported
. @zoom_us how can I get a subscription money back. Just bought today ? Your customer service bots are horrible.
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Ruth Bruce
(@RuthMBruce) reported
Hello @zoom_us, I've attempted to preassign breakout rooms for 3 meetings and it hasn't worked. Reported via paid account and told that Zoom isn't dealing with #support tickets due to Covid. Tried every workaround without success. Does it even work, and how? #breakoutrooms #error
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luca giusti
(@lucagiusti) reported
@zoom_us Service is down... great news for who has a subscription (as me) 👍
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Asimsays
(@asimk242ALI) reported
@zoom_us @Upwork thats only source of income for me :( :( !!! My top rated upwork account has been blocked without any reason i have been working on upwork for like 3 years with fantastic feedback from clients please help me get my account back . #upwork #upworksuccess #unblockupworkaccount
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Dr Richard Matthews 🇦🇺😷👻
(@rhematt) reported
Has anyone else seen that @zoom_us no longer accepts NDI Audio? Video works without an issue but NDI Audio doesn't flow through on MacOS Big Sur. Checked NDI output from OBS and NDI signal generators. It works into a monitor just not into Zoom. #OBS @OBSProject @NewTekInc
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CHRISTINE WOODCOCK
(@genealogytours) reported
@TessaKeough @zoom_us And my son figured out the problem in 10 minutes
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