Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Nolan
(@kevinjohnnolan) reported
from
Stone, England
@zoom_us What is going on - Family events being cancelled and it is bad enough without zoom going down after paying for a licence #useless
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Richard Joseph Keyte
(@RJKeyte) reported
from
Birmingham, England
This lock down has shown me, how good @zoom_us us. And how bad @MicrosoftTeams is.
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Holistic Ballet
(@holisticballet) reported
from
Poplar, England
@zoom_us I lost a lot of money today because of the zoom break down on my busiest day of the week. Very frustrating and disappointing and I may look for alternative platforms.
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Mark Smith
(@markrsmith) reported
from
White Horse, New Jersey
@zoom_us It’s a very large subset. Had to move the church service to Facebook Live. I hope you’re refunding paid accounts.
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jeffzurel
(@jeffzurel) reported
from
Edenburg, Gauteng
Hi, @zoom_us Using MacBook Pro today I could not see other (6) participants. Until today had no probs with your “Pro” version. Please help. Thanks!
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Gerald O'Patrick
(@Gerald95051) reported
from
Redmond, Washington
Let’s let @zoom_us Zoom know that we do not approve of their video conferencing being used to notify employees of layoffs or firings. #Zoom should change their terms of service to forbid this practice.
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ali rohatynskyj
(@alirohat) reported
from
Silsden, England
@zoom_us issues have halted our service @StJamesSilsden this morning. Will try again at 5! #cohost
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Erica Canela
(@ericanela) reported
from
Magor, Wales
@mnewsradio Come on, @zoom_us - don’t let me down twice in one day! I need to see my people!
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MensNakedYogaLondon
(@mensnakedyoga) reported
from
London, England
Friends, @zoom_us is currently experiencing a major technical outage in the UK and we've had to abandon our class this morning. We're going to try again at 2pm BST on the hope that the technical problems are resolved.
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Nicholas Croce
(@ncroce6) reported
from
Syracuse, New York
@ActuallyShadae @zoom_us @SyracuseU Ok I turned it off for this. My friend was telling a story about me, and this person talks about FORCE GHOSTS. Please help, please! 😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬
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Tamer Özdemir
(@Tamerzd45647996) reported
from
Odunpazarı, Eskişehir
@zoom_us I’m writing from Turkey. we teach online through zoom and we have been using the professional version of the zoom for two months. today we cannot use it ! experiencing audio and video problems.. we want urgent support!
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Danyelle Tavares
(@dany_tavares) reported
from
São Paulo, São Paulo
@zoom_us Help us! From Brazil!!
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Women’s March Contra Costa
(@womensmarchcc) reported
from
Moraga, California
@zoom_us Help! Our paid webinar functionality isn’t working. We have no access to our scheduled advertised webinar even tho the reg link seems to be working. We need this fixed ASAP! Support ticket 5547017 #zoom #help #CustomerService
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Mark Shenton
(@ShentonStage) reported
from
Camberwell, England
Incredibly frustrating day, with @zoom_us not working properly. Funny how reliant on technology we’ve become, especially now in lockdown. And how powerless we feel when it fails us! #zoomdown
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Matt McGlothlin
(@bitflipper1) reported
from
Charlotte, North Carolina
.@zoom_us can you fix iPhone app please. All most people want to do is set up a meeting and invite via text or email. Look at how other apps do it. It is confusing to accomplish this basic task. Also no hierarchy in settings. Hire UX people and user research #ux #uxdesign
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