Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1
Tampa, FL 1
Negrar, Veneto 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • thadmoren Coach Moren (@thadmoren) reported from Turlock, California

    There are so many kids that don’t want to be “seen” because of the abuse they’ve taken over the years from classmates (& family). They don’t want to be seen by all, but those are the children that WE, as teachers, were put on this 🌎 to save. Plz @zoom_us help us!

  • aldridgealvares aldridge alvares (@aldridgealvares) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us how do i organize an open funeral service for my uncle

  • GilRPalacios Gil Palacios (@GilRPalacios) reported from South Miami Heights, Florida

    So, apparently @MDCPS gave up on K12 today? My kids can’t log on. And they are massively moving to @zoom_us, problem? @zoom is not working likely due to massive net traffic.

  • jgibbard Jeff Gibbard 😎 (@jgibbard) reported from Philadelphia, Pennsylvania

    @zoom_us I figured it out. I couldn't even get to the point where I'd get a ticket number. I was locked out of my account. You all need to fix your intake process.

  • enablinguk Steve Gorton (@enablinguk) reported from Copmanthorpe, England

    @VictoriaNextUp @zoom_us It can be spoken if the loudspeaker icon visible? Could still be an issue though

  • IainBaileIain Iain J. (@IainBaileIain) reported from Milngavie, Scotland

    @ferguson_eilidh @zoom_us We need to start a collection of these Zoom transcript errors of biology terms. We could make it a competition for students to resolve them. Might encourage them to use moodle forums and discuss the transcripts of their lectures with one another. Find the blooper engagement.

  • realnickperry Nick Perry (@realnickperry) reported from Hackney, England

    @JamieBGall @zoom_us When it worked, it was both ways but I saw it clearly change for receiving mid call. What I don’t know is why. Presumably that was a remote end issue. Bandwidth? Or now I’ve spotted that full screen thing, maybe the SENDER has to be full screen?!! Which would be daft.

  • annnurock Ann Nurock (@annnurock) reported from Cape Town, Western Cape

    @zoom_us your customer service is non existent. Do you ever respond to urgent queries?

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @zoom_us letting me down again awaiting txt code for 2 factor no code arrives... Client meeting soon... My ex perience with while trying to be ultra cautious is been 100%annoying and pants

  • Karenski3 Karen Trofimova (@Karenski3) reported from Coatbridge, Scotland

    @zoom_us Yeh no that's not the problem. The problem is with October.

  • The_Math29 Rakesh Dubey (@The_Math29) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us Hi...! After updating the app, I am unable to share screen. Please suggest how to fix this problem.

  • curphey Mark Curphey (@curphey) reported from Tamalpais Valley, California

    @zoom_us won by simple friction free UX. Now turned on waiting rooms for all@meetings including previously scheduled series. Total time sync. Maybe time to look for something new that doesn’t slow team down.

  • STounk Sunder Singh Tounk (@STounk) reported from New Delhi, National Capital Territory of Delhi

    @zoom_us hi zoom is too much intrept since 15 days my daughter can't attend the online classes what's problem since 15 days back it was okay and mobile network is fine time of intruption morning 9am till 13 hours at my location New Delhi India hope you will resolve

  • FBieri enhaNCed Education (@FBieri) reported from Pelham Centre, Ontario

    @mrpottz Yes in my happy dreams... then I wake up to the nightmare that is #MSTeams and there are no @msteamstips to fix it. I miss the ease of breakout groups in @zoom_us but can’t use it as I have students in 🇨🇳 who cannot access it.

  • Karenski3 Karen Trofimova (@Karenski3) reported from Coatbridge, Scotland

    @zoom_us please help, have tried several times to schedule a meeting and each time it puts it for an hour ahead of what I want 😭. Time zone is correct. It's just not working???!

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