Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • SushilBhasin Brig Sushil Bhasin (@SushilBhasin) reported

    Can @zoom_us be more responsive? It is so frustrating to face problems and find no solution. Sad customer care. The bot just doesnt understand anything. A great platform with the poorest customer care one can expect

  • elenaki_cool Helen Muchacha Loca® (@elenaki_cool) reported

    @zoom_us it doesn’t let me enter a meeting from PC.... Message: An unknown error occurred....😒😒😒😒

  • aussielunix Mick Pollard 🤠 (@aussielunix) reported

    So @zoom_us support is terrible. They just made a change to our account and locked the whole company out and now won't reply to the ticket and I cannot find a way to escalate it to a sev1. "Contact Support" is a bot that is next to useless.

  • ggultoprak Gokhan Gultoprak (@ggultoprak) reported

    @x0rr0x @zoom_us I have the same problem... All 32-bit Linux packages are broken.

  • BorealCoder Boreal Coder (@BorealCoder) reported

    Upgraded #Zoom from 5.4.2 to 5.4.4 on macOS Catalina and now it’s completely broken. Won’t allow me to select my webcam. @zoom_us where is the rollback option?

  • fair_jobs Fair Museum Jobs (@fair_jobs) reported

    More tips for @zoom_us interviews: Extra notes? Notes everywhere! (If it works for you) Make sure you have the interviewers number (in case of internet issues) #FMJSummit (& sending everyone getting interviewed lots of luck)

  • ienvision Sharon McCarthy (@ienvision) reported

    @zoom_us That's great - now can you release a patch for Big Sur?! Upgrading an OS shouldn't compromise a paid Zoom acct - I have had to delay some projects as I wait for the fix

  • Ch0c0L4t3m1Lk Ch0c0L4t3m1Lk (@Ch0c0L4t3m1Lk) reported

    the quality of the audio during the conference call between @BorisJohnson and @JustinTrudeau about the trade deal was terrible. was that @zoom_us? why do world leaders have such terrible video conferencing?? would've been better to just use a ham radio.

  • ThatOne07722690 Qg8278 (@ThatOne07722690) reported

    @zoom_us i hope you burn down to the ground

  • Tsahia Tsahia Hobson (@Tsahia) reported

    @AppleSupport What’s going on with Big Sur slowing down computers completely. Whenever @zoom_us is on my whole computer seems like it wants to crash ... not good

  • JonathanDunnett Jonathan Dunnett (@JonathanDunnett) reported

    . @zoom_us how many times will I have to install/uninstall/repair your Outlook plugin to get it to work? I install it, it works for 2-3 days, then you somehow brick it. Am I missing something? Aside from QA issues?

  • sallykuchar Sally Elshorafa (@sallykuchar) reported

    @zoom_us Hi! I need to cancel and get a refund for my pro account that auto-renewed yesterday, but it's impossible to do so on your website! Can you help?

  • bitcointruther hodleroflastresort (@bitcointruther) reported

    @ToneVays @zoom_us Tone, no offense, but my 80 year old Nona doesn't have as many technical issues as you.

  • elenaki_cool Helen Muchacha Loca® (@elenaki_cool) reported

    @zoom_us it doesn’t let me enter a meeting from PC.... massage: An unknown error occurred....😒😒😒😒

  • peterwalker99 Peter Walker (@peterwalker99) reported

    And yes, question was put to @zoom_us if they could help out, and apparently they could not have been less interested.

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