Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Toronto, ON | 1 |
| Faribault, MN | 1 |
| Bremen, Bremen | 1 |
| Lloydminster, AB | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Mountain View, CA | 1 |
| Santa Rosa, CA | 1 |
| Laguna Hills, CA | 1 |
| Coyoacán, CDMX | 1 |
| Chambersburg, PA | 1 |
| Irving, TX | 1 |
| Anchorage, AK | 1 |
| Dublin, CA | 1 |
| Glasgow, Scotland | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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yisel meza
(@YMeza44) reported
@zoom_us Am I able to verify that my son is staying logged on for his entire class. I’m getting complaints from his teacher that he is missing from zoom class at times, but he swears that he is there. Help!!!! #analytics
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Ebay1975
(@ebay1975) reported
@madebygoogle @zoom_us Google has a Gmail service. Why doesn't Google create real dating with girls? I live in the city of Mingachevir and I want to meet girls from my city and my country.
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Mitchell Breuer
(@MitchellB66) reported
@AlanCavanna @DustinAlbino @zoom_us DUDE, when I went on Zoom I had the same problem lol
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Dylan Bowman
(@dylanbo) reported
Does anyone have a contact at @zoom_us? I’ve been having a small emergency for days and the tech support has thus far been very slow and unproductive. Need help from a real human. Thanks!
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Alan Cavanna
(@AlanCavanna) reported
A huge public thank you to @DustinAlbino, who help me locate the “Raise Hand” button on @zoom_us. Apparently it was recently moved. I was going crazy
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Rohit Nayak
(@sqlrohit) reported
@zoom_us I need to delete %AppData%\Zoom\data each time the teacher changes passcode for the meeting. Maybe a simple fix to invalidate/ update the local cache & save hours of heartache for parents frantically trying to make sure their kids can join the online class on time?
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Jody L. Durbin
(@jodyldurbin) reported
@zoom_us I used to be able to change my name mid-meeting. The option is no longer available. I can’t find anything in support. Help!
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EVE~Evelyn Wackett
(@EeveE63) reported
@zoom_us is there an outage or something? I cannot log into Zoom on my phone or my computer and I have a meeting starting in 15 minutes
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bran
(@brandonocire) reported
@zoom_us @zoom_us are you going to just ignore me? You’ve broken GDPR rules and I’m not getting any reply from your company
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Pierre Gentine
(@PierreGentine) reported
@afadames @zoom_us I have had the issue several times in two weeks. Seems to be with PowerPoint but not PDFs
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Roland 🐺
(@skofgar) reported
Is anyone else experiencing major issues with @zoom_us @MicrosoftTeams and @SlackHQ Many people I know and I are experiencing problems, but we’re all on different networks, locations, providers,...
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valerie frizzle, liberal freak
(@GingerReject) reported
Hey @zoom_us I know people may have suggested it, but can you investigate an option that makes cameras only viewable by the host? Would help my students so much...
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BethanyKeren-Happuch
(@_kerenhappuch) reported
imma need @zoom_us to come through clutch with an outage preferably on a Tuesday or Wed because these schools must be suffering amnesia and forgetting what a snow day is.
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Dr. Ángel F. Adames-Corraliza
(@afadames) reported
Am I the only one who is having problems with @zoom_us freezing constantly after I share screen during lecture? Last week we stopped the problem by turning off all the cameras. Didn't work this week.
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Ms. Garlow
(@msgarlow) reported
@zoom_us Why are alternative hosts kicking me out of a meeting when they open a different link? Paid accounts, same company. This was not an issue before today.