Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Faribault, MN | 1 |
| Bremen, Bremen | 1 |
| Lloydminster, AB | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Mountain View, CA | 1 |
| Santa Rosa, CA | 1 |
| Laguna Hills, CA | 1 |
| Coyoacán, CDMX | 1 |
| Chambersburg, PA | 1 |
| Irving, TX | 1 |
| Anchorage, AK | 1 |
| Dublin, CA | 1 |
| Glasgow, Scotland | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
| Reading, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle Dietrich
(@DLDietrich) reported
@InHouseSecret @JudgeFergusonTX @zoom_us I would have tears streaming down my cheeks and need to shut off my camera and mute
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BrampaGamp 🏴🇬🇧🏴🇬🇧
(@Alun135) reported
@zoom_us I keep getting incorrect passcode the meeting id and passcode are correct, I have tried deleting the app, clearing the cache etc. What can be the problem this has happened for the last 2 weekly meetings Thanks
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gimme your waffle
(@tsjwaffle) reported
@InHouseSecret @JudgeFergusonTX @zoom_us If I were the assistant trying to fix it, I’d be in hysterics
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James Hightower
(@jameshightower) reported
@JudgeFergusonTX @zoom_us It was wise of you to point out the filter (and help to remove it) as it would clearly give him and his case an unfair advantage.
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NDR, the Machine in the Ghost Capital
(@NegDiscountRt) reported
@JudgeFergusonTX @zoom_us Imo there is very good reason to think that an Intergalactic Cat Conspiracy hacked into the justice system to Overthrow, Break and Mislead the justice system. I am calling for congressional hearings on this issue. Thank you, Hon. Judge.
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Jason Jacoby (he/they)
(@jacobyaudio) reported
@Iffsi @DanLeeAV @zoom_us But that's the issue... Why should someone have to "play" gay or trans? Especially when you can get someone who has lived it. Many gay actors have "played" straight for years.
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Matt Penn
(@mattpenndotcom) reported
@zoom_us hi Zoom HQ: I have a paid pro plan, and work in video production. I have 1gig up/down, an HD webcam, HD enabled under video settings, Group HD enabled in my plan, but only reaching 640x360 in statistics. Is there a problem or something I’m not doing?
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Iffat #StayHomeStaySafe
(@Iffsi) reported
@jacobyaudio @DanLeeAV @zoom_us Wow! I really do think this causes more segregation more ‘elitism’. To my mind it should be organic, based on the talent of the actor to convince their audience. Not for ‘me’ to play ‘me’. It narrows understanding at a time when we need to break exactly these barriers down.
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🌹Rose 🌝
(@rosest80) reported
@DesireeMoffitt @JudgeFergusonTX @zoom_us His eyes kill me I'm laughing so hard. My 8 yr old son said I hope he didn't get in trouble lol
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Dr. #ResearchLiteracy 📊📈
(@Research_Lit) reported
@flintgeographer @AcademicChatter @zoom_us Meetings with deaf people and with teachers know how to do this: everybody raise your hand if you haven’t had your turn to be called on and put your hand down when you’re done.
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Sweet Tea (formerly Bitter) 🍹
(@nothinsweethere) reported
@JudgeFergusonTX @zoom_us We need to know if the assistant was able to fix the filter. Please provide an update at your convenience. Also, that assistant probably needs a pay raise after today.
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Living in a Car-Free World
(@JesseBinDC) reported
Whether potato or cat or other @zoom_us filter: no one asks why it's so hard to direct someone through all the settings to fix sound and video issues. We need a redesign of how settings in all of our apps work.
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Arlo Jamrog
(@arlojamrog) reported
@tnflnt @zoom_us @AppleSupport I have near constant bluetooth issues (apple products and not) with my MBP. Zoom adds another layer of device config in (mic, speakers) and I have resorted to just using wired headphones plugged in, like a cretin.
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NDR, the Machine in the Ghost Capital
(@NegDiscountRt) reported
@JudgeFergusonTX @zoom_us Hon. Judge I am not convinced it wasn’t a cat. After all, if a cat had hacked into the hearing, they would have also probably argued that it was a filter issue. Did you try showing cat treats to your interlocutor and gauge the reaction to (eg pupil dilation, lip licking) ?
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Kristine Harootunian
(@harootintoot) reported
@CmonMattTHINK That’s what I settled on. Still doesn’t let me share iPad + say Google chrome. I wish I could switch between the two without unsharing/resharing. @zoom_us used to have this capability and their customer service has been unhelpful 😠.
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