Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Paris, Île-de-France | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Melbourne, VIC | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| Hastings, England | 2 |
| Sheffield, England | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Thatcham, England | 1 |
| City of London, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
| Portsmouth, England | 1 |
| Sydney, NSW | 1 |
| Southwark, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Teeebz ♕
(@acupof_Tiba) reported
@zoom_us help! I am having issues displaying my name because my last name contains “***” in the middle of it. Can someone help me??
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Ebony Jade Hilton, MD
(@EbonyJHilton_MD) reported
@mutalenkonde Don’t let them forget that walk as you login to @zoom_us. They can see it, sis!
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Brett A. Becker
(@brettabecker) reported
@zoom_us It would be great if that error message could say something much more descriptive: indicating a connection issue, asking the user to check connection, firewall, antivirus, etc. and include useful links. Then "if all else fails, contact support <details here> with error 100006000"
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Lenne Klingaman
(@LenneKlingaman) reported
@zoom_us This video preview dialog feature doesn't seem to always work. It used to before every call and now it recently has stopped despite my settings being set up as you described! Help?
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Dimity Kirkwood
(@kirkwood_dimity) reported
@bhfjohns @zoom_us Hi Bridget, I'm having the same problem!! Were you able to work it out?
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Liz Morgan
(@Social_Morgan_) reported
from
London, England
@zoom_us I’ve been in touch with about our Zoom pro and webinar account as you’ve cancelled both of these in error but no one is responding to my emails! Please can someone get in touch!
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Graham S. Miller, CFP®
(@GrahamMillerCFP) reported
@advizewealth @zoom_us Their service is great but their customer service is atrocious. Please let me know if you are successful.
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Steven Tattum
(@modtl11) reported
@zoom_us I can't login via Facebook on my Zoom client on my Windows PC. All it does is take me to the web client. I want to open it in the actual Zoom program client as usual.
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Winlar (Voter and Winner)
(@Winlar) reported
@zoom_us Here's a thing about Zoom as a teacher. If the Internet hiccups one little bit, it kicks you out of your own meeting, puts a random kid in charge as host, then won't let you back in unless the teacher (you) admits you back, which you can't do. Zoom, fix this!
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Shona Lemmon
(@sholemmon) reported
@zoom_us Why am I not seeing Video as an option when I am adding a virtual background? It is defaulting to allow images only. Help please!
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Paul Yates
(@PaulCoffeeFreak) reported
@zoom_us I need to provide call-in access for non-camera users in my invite. Am I able to do so with my free account? All my invite shows is a web link. Little help?
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Tori D.
(@toriinks) reported
Is @zoom_us down ?
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Angus Jenkinson
(@angusjenkinson) reported
Hey feedback: @eventbrite seems to have switched off all direct help? And @zoom_us they are making a hash of connecting to you for my event — spent 30m on a routine link that always refused to connect. So no link for the online event. Talk to each other please
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#JOY
(@Dhammananda_Joy) reported
. @zoom_us Hi, I wanted to subscribe but the mode of payment is with credit card only... Is there any other means of payment??? #Help
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John A. Carpente
(@DrJohnMTBC) reported
from
Queens, New York
Anyone else having issues with #garageband interfacing with @zoom_us & @FocusritePro ? Thoughts? #AcademicTwitter
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