Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • h_rbond Hannah Bond (@h_rbond) reported

    Interesting (yet predictable) to hear how many other ppl have such major issues with @Virgin's shoddy @virginmedia. It's not a surprise given that I haven't got through a @zoom_us call w/video for weeks! They certainly aren't a service provider. It's more like day light robbery!

  • Johnisdeadf Henny with the henny (@Johnisdeadf) reported from Alamo, California

    @zoom_us can you help me find my son?

  • samspearsevans samspearsevans (@samspearsevans) reported

    @otter_ai @zoom_us I have all of that connected. Written in my tweet. The problem is that it doesn’t display in webinars.

  • NBauer Nathaniel Bauer (@NBauer) reported

    @zoom_us still no reply from anyone at zoom. Zoom Update six days ago rendered two different chrome books unable to use zoom. “Not compatible with device” errors suddenly. WTH?

  • realBobbyHealy 𝘽𝙤𝙗𝙗𝙮 𝙃𝙚𝙖𝙡𝙮 🚁 ⚕ (@realBobbyHealy) reported from Firhouse, Leinster

    @AlanMeaney @zoom_us Yep. And doesn take 20 minutes to startup nor require an MS login half the time.

  • doddie59698311 doddie (@doddie59698311) reported

    @zoom_us my iPad won’t connect to any account in zoom, it says an error code that doesn’t even exist, and I’ve tried contacting support, pls help

  • rraaafi raafi (@rraaafi) reported

    Fix your bug @zoom_us

  • BradRob23 Brad Robinson (@BradRob23) reported

    @zoom_us I’m unable to access my paid account and am getting sent in circles by support. Please help.

  • billiecat__ billiecat__ (@billiecat__) reported

    @zoom_us why are my sharing capabilities limited now? I used to be able to share tabs or parts of my screen and now I’m only given the option to share entire screens. Please help. Big problem.

  • flyersjunkie Hey Donnie, YOU’RE FIRED!! (@flyersjunkie) reported

    @brianstelter And my elderly parents couldn’t figure out how to fix the video picture on our family zoom call. It doesn’t mean @zoom_us has a vendetta against my family.

  • ThefakePenguin 🎄The Penguin Gamer🎄 (@ThefakePenguin) reported

    @zoom_us when I open zoom it makes my laptop very laggy. is there any way to fix this?

  • AnitaM86 Anita (@AnitaM86) reported

    @zoom_us @AppleSupport Hi, I've been having problems with Zoom ever since I updated to BigSur. When I open Zoom, it stays buffering and never enters the meetings. I can open Zoom in iOS without problem. Is there an issue, or it's just my OS?

  • joffeaton Joff Eaton (@joffeaton) reported

    Very disappointed with @zoom_us . I have emailed their billing department twice due to them taking all 12 months payment rather than the agreed monthly subscription and I haven’t received any email from them. Very poor service.

  • ellenberlin Ellen Berlin (@ellenberlin) reported

    @zoom_US users — please help me troubleshoot: When I’m on a call with a lot people, I lose audio for about 3-4 secs every 5-10 mins— and get a message That says internet connection is unstable — ISP says internet is fine. Anyone else have this issue?

  • kaiwharton Kay Dub (@kaiwharton) reported

    @zoom_us @core57 As a small business owner I have to publicly state that Zoom has awful customer service and even worse billing practices. Was over billed and contacted you in May. The issue is STILL not resolved! This is terrible!!!!!

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