Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • FenucciMiles Miles J Fenucci (@FenucciMiles) reported

    @zoom_us Won’t matter if the student has terrible WiFi. And anyways, students want to be in school. Remote learning is a cruel myth and no way to treat our children.

  • merylkevans Meryl Evans is speaking @A11yChi on Jan 28 (@merylkevans) reported

    @reg_inee Wow. I'm shocked @zoom_us gets great marks for #accessibility when they're failing with the Deaf and HoH who need captions. (It's not a free service. Not just anyone can type caption as Zoom thinks with its "assign someone to type the captions" feature. Right, @sharieberts?

  • OfficiantR St Veronica Epiphany 4 Christ ✝🍞🍷🇺🇸 🇻🇦 (@OfficiantR) reported

    @zoom_us Be using you again tmw. Please don't have the same issue google gave us last Friday. Presenting via tab

  • InscribeP INSCRIBE ERC Project (@InscribeP) reported

    To all those who did not manage to access the Workshop via the @zoom_us link, make sure that you access the link with the email account you used for the registration: otherwise you will not be able to join! We will try to help as much as we can.

  • Dear_Chelsi ℭ𝔥𝔢𝔩𝔰𝔩𝔞𝔰𝔰-♊️ (@Dear_Chelsi) reported from Sacramento, California

    @zoom_us why you acting up right now?! Never had problems with zoom until now. 🥺😞

  • tejaspatel027 Tejas Patel (@tejaspatel027) reported

    @zoom_us i cannot find any SDK to integrate your service in my application, neither it is there in your docs nor on github your repository.

  • AndrewRumbach Andrew Rumbach (@AndrewRumbach) reported

    Is there any way to make your own @zoom_us box transparent so you can place it over the person(s) you are speaking with? It would help tremendously for keeping eye contact and feeling connected.

  • songbird501 Ms. Thomas 🦋 (@songbird501) reported

    Okay, so...maybe @zoom_us with the help of @FBI can figure out a way to stop MAGA extremists/insurrectionists from hosting virtual meetings. #USCapitolRiot #Censorship

  • DeLishaDS My name’s not girl it’s Leticia f*cking Lewis (@DeLishaDS) reported

    @zoom_us What is happening with your site? Cant share video, having issues with breakout rooms? Are there parts of app that are down?

  • Lindseymgreen Lindseymgreen (@Lindseymgreen) reported

    @zoom_us hi zoom! Have been trying to close an account that our team is locked out of for months. We’ve not been able to get any support and need to get this resolved. Emails and requests for support have been denied and there is nothing online to help us navigate. Pls advise

  • uberfuzzy uberfuzzy (@uberfuzzy) reported

    @zoom_us you know what would be great? If there was an audible ding/alert/cue that a meeting password prompt appeared on the other monitor, so I cant stop clicking the same link wondering why its not working

  • Ghizzi_d “low skilled child of a queue jumper” She/Her 🌏 (@Ghizzi_d) reported

    @LFLegal @Krischi @zoom_us I’m HoH so I use the Chrome live asr captioning tool and access Zoom via web as guest. Use it for Blackboard collaborate and any browser accessed audio/video. Have Teams at work so built in asr live captions. Neither 100% accurate but does help. Teams speaker id is useful too.

  • ElissaFlagg Elissa Flagg (@ElissaFlagg) reported

    Can anyone at @zoom_us please advise on how to size up the video feeds while I am screen sharing in a meeting with one other person? The video boxes are too small, and I can't resize like you can with side-by-side view when someone else is screen sharing. Any help?

  • RandiBusse Randi Busse (@RandiBusse) reported

    @zoom_us Need help getting me to show up full screen rather than vertical and only in the middle 1/3 of my box on iPad. Thanks

  • GavJB Gavin Button (@GavJB) reported

    @harrymoseleyd Hello! Do you happen to have any sort of timescale (or even if it will happen?) for Zoom to be avaiable on the FB Portal TV model? I guess there must be some interface issues without keyboard/touchscreens? @zoom_us

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