Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Wesley Barnett
(@WesBEnterprise) reported
from
Beaufort, South Carolina
@ddosguru @tmcg89 @Jason @BlueJeansNet @zoom_us This one is especially terrible. Relatedly, Zoom had much better word of mouth. I had barely heard of BlueJeans, even today.
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Gary Rikard
(@garyrikard) reported
from
San Diego, California
@ylfnogard54 @CPDChina @MauraMoynihan1 I understand the law and China has a lot of latitude with discretion. a tough issue because if you are cited for violation then you are forbidden to do business in China forever. #zoom is in a tough spot. @zoom_us must partner with other companies and apply pressure to China
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Anthony North
(@Anthony_North) reported
from
Chelmsford, England
@zoom_us Hi. The decision to remove the ‘unmute all’ button is a disaster for our charity. We run Zoom lessons for people with learning disabilities. They are unable to unmute themselves when required by a tutor. PLEASE HELP.
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ScɪᴇɴᴄᴇWʀɪᴛᴇʀ
(@Sciencewriter) reported
from
West Lafayette, Indiana
@akuehner @zoom_us We have the same issue. Users can not uninstall Zoom on their own because of admin privileges. We’ve decided to move to MS Teams which here is centrally supported.
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Joseph S. Mauro
(@jsmauro13) reported
from
Manhattan, New York
Clearly @zoom_us has yet to fix the security features that keeps useless attendees from crashing meetings.
-
Zuz
(@lazowybassi) reported
from
Birmingham, England
@vdvedprakash21 @zoom_us My issue has been resolved. Even though I have paod already, I have clicked ‘upgrade’ and went all the way to the payment but the new payment did not go through and my account restored to the premium. Maybe worth trying on your end if you have urgent meetings.
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productionadam
(@productionadam) reported
from
Alpharetta, Georgia
@zoom_us can someone please help me. I have a very important broadcast about to start and I’m realizing I’m not getting HD. I have a business account and can’t get in contact with anyone. Very frustrating.
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Pravin (rhymes with ravine)
(@ppk007) reported
from
Palo Alto, California
@stevesi @zoom_us I'd settle for their customer service to respond. We upgraded to a corporate account and though I accepted the invite and signed up I still have a basic account.
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Adnan Bakshi
(@bakshi_adnan) reported
from
Anantnāg, State of Jammu and Kashmīr
@zoom_us @ericsyuan I'm not able to see all the live meetings, I'm supposed to see 3 live meetings bit it only display 1, participants column display 0 what's wrong with this application. Advised how to fix this
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Habibur Rehman
(@habiburbarakati) reported
from
Udaipur, State of Rājasthān
@zoom_us Hello I am from NGO @msoofindia trying to register to held a meeting for our member students but unable to do. Kindly help to register pro for atleast 1000 students,because we provide career (study and job oriented) guidanship throughout India for Free.
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Bryant de Venecia
(@Bryylliant) reported
from
Honolulu County, Hawaii
First day of Mercury *************** and I get booted off my own Zoom meeting. How dare you. @zoom_us can you fix the solar system pls thanks.
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Phil Weasley
(@PhilWeasley) reported
from
Columbus, Ohio
@zoom_us you’ve made a lot of terrible decisions and I’ll be canceling you and deleting the app!
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Adnan Bakshi
(@bakshi_adnan) reported
from
Anantnāg, State of Jammu and Kashmīr
@zoom_us @ericsyuan I have a business plan subscription with zoom, my call are answered by answering people asking me to wait for call back, but unfortunately I never get a call back my emails are answered in 12 days, I'm facing allot of issues with zoom support team. HELP ASAP
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James K. Yu
(@jyu_pdx) reported
from
Portland, Oregon
@zoom_us this stance is not clear because you do not explain who we are or who this is directed toward. you also neglect to mention the issues
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Shegzy Billions - Greatness is a Marathon
(@callmeshegs) reported
from
Ikeja, Lagos State
@zoom_us I can't find enable custom live streaming service on my account .. How can I resolve this
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