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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Iowa City, IA 1
Hayward, CA 1
Bristol, England 1
Crewe, England 1
Omemee, ON 1
Perth, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • esctec_nl
    eelke (@esctec_nl) reported

    @zoom_us pff doing my duty in reporting a trademark issue. no you want me to spend 30 min in answering questions! go figure it out

  • ginapsmith
    gpsmith Back to Teaching Remote (@ginapsmith) reported

    is there a way to have preset breakout rooms for your class in @zoom_us @courosa any ideas?? I waste a lot of time in first grade bumbling through this on the daily. I would be so grateful for any help

  • DanielC85829866
    Daniel Carmona (@DanielC85829866) reported

    @zoom_us @Zoom Hello, my zoom account appears suspended, I don't know who to turn to to solve the problem

  • observerherb
    ObserverHerb (@observerherb) reported

    @Det_Conan_Kudo @ChrisLAS @zoom_us My guess would be it's a Qt problem, not a Zoom problem, meaning not fixed anytime soon.

  • Trickstersworld
    Tony - Pod Guy - Groves (@Trickstersworld) reported

    Christ the @zoom_us customer service makes Eir look good.

  • mutukik
    kumiko s (@mutukik) reported

    @AlecPatton @zoom_us @tomackermann Hi, I have the same trouble right now. Did you fix it? If so, could you tell me how to do for fix this? I’m looking for the way but I can’t find anything yet.

  • timgray101
    Tim Gray (@timgray101) reported

    @zoom_us Any known service status problems in UK at the moment? Had terrible trouble accessing and maintaining a call over the last hour.

  • tiggermusic112
    Antigone Cox (@tiggermusic112) reported

    Hi @zoom_us, are there service disruptions going on? Lots of students and staff in my area are having issues and getting kicked out of classes/meetings.

  • OgaSodje
    Sodje (@OgaSodje) reported

    @TheSlimsteve @zoom_us watsup bro. were you able to get this resolved? and how? i’m trying to pay for the zoom pro and i’m getting errors with my UBA mastercard

  • adamblust
    Adam J. Blust (@adamblust) reported

    Hey @zoom_us - you provide a TXT file with captions alongside a recorded meeting video file. But those captions don't import correctly into YouTube, even when I tried converting them to SRT using an online tool. Help!

  • steveguffick
    Stephen Guffick (@steveguffick) reported

    @zoom_us Echo the last. Why wont you interact with customers that have problems

  • lai1205
    Melai (@lai1205) reported

    @zoom_us please help me someone used my credit card to purchase a zoom account..

  • Lil_the_kreativ
    Lil The Kreative (@Lil_the_kreativ) reported

    To all my young professionals on my tl; is anyone else having trouble with @zoom_us today!? Mine shut me out of my class TWICE. And not just me, my students too. I got parent hitting me up confused as well.

  • Brennan81511014
    Brennan Taylor (@Brennan81511014) reported

    @vivekag43242977 @zoom_us @Zoom Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • anapiliouras
    Anastasia Piliouras (@anapiliouras) reported

    @MoodieStrat @zoom_us Yes, mine froze when I was in it so I left and am trying to rejoin but not working...

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