Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Nwokikeifeanyi Nacoss (@Nwokikeifeanyi) reported

    @zoom_us Please boss help me I only need 220,000 to pay my school fees together with my clearance so that I will go for NYSC God bless the most generous 3066843060 First bank Nwokike Precious Ifeanyi

  • PublicHistoryUL Public History at UL (@PublicHistoryUL) reported

    @RomieHartigan @zoom_us I'm not entirely sure tbh... I guess we can try to figure it out through trial and error. I imagine it comes with all forms of the app though. If not it is something that needs to be addressed.

  • AnneBarschall AnneBarschall (@AnneBarschall) reported

    @zoom_us It's somewhat improved, but it's still not as good as without the background. I come through out of sync. I'm supposed to be in a virtual play. I need to use the virtual background. There's not an issue with the PC.

  • genealogytours CHRISTINE WOODCOCK (@genealogytours) reported

    @TessaKeough @zoom_us And my son figured out the problem in 10 minutes

  • rhematt Dr Richard Matthews 🇦🇺😷👻 (@rhematt) reported

    Has anyone else seen that @zoom_us no longer accepts NDI Audio? Video works without an issue but NDI Audio doesn't flow through on MacOS Big Sur. Checked NDI output from OBS and NDI signal generators. It works into a monitor just not into Zoom. #OBS @OBSProject @NewTekInc

  • TessaKeough Tessa Keough (@TessaKeough) reported

    @genealogytours @zoom_us What is the problem?

  • jasonramasami Jason Ramasami (@jasonramasami) reported

    Before Big Sur and the latest iOS updates I was able to have a @zoom_us meeting running on my Mac *and* share my iPad screen within the app. I have searched high and low and cannot find how to enable this functionality. It’s pretty essential to me running isolation classes. Help.

  • swpnlbrkr Swapnil Borkar (@swpnlbrkr) reported

    Send a recorded video message through @loom or through a recording on @zoom_us if timezone is a problem.

  • mikewiow MikeW (@mikewiow) reported

    @SkypeSupport On a business call. Overtime someone new presents, I lose the screen and have to sign out and rejoin. Why is this so difficult? Never an issue with @zoom_us

  • Mayada_Adil Mayada_Adil (@Mayada_Adil) reported

    What are the chances uniquely today of me facing technical issue “zoom got stuck” when I was supposed to present about my Sudan and South Sudan relations in class of Diplomacy in African countries, I’m very disappointed from the @zoom_us today!

  • genealogytours CHRISTINE WOODCOCK (@genealogytours) reported

    Absolutely disgusting customer service from @zoom_us Paying customer can’t access phone support so after 2 wasted hours and now FIVE agents I’m no further ahead #poorcustomerservice #servicefailure

  • Ba5que_Sh3pherd Barbara Griffin (@Ba5que_Sh3pherd) reported

    You know what I miss? I miss a lot of us being together. Thankfully, we have @zoom_us to help us communicate with one another. #Thanksgiving

  • shortsnackkkk shortstack (@shortsnackkkk) reported

    Literally got me on Instagram begging for help I’m so tired and they don’t have a live customer service line for pro accounts? @zoom_us you’re ******* UP baby

  • Focus4FitnessUK Focus 4 Fitness (@Focus4FitnessUK) reported from Norwich, England

    @zoom_us is there an issue this week? 3 X my meetings have immobilised my laptop??

  • genealogytours CHRISTINE WOODCOCK (@genealogytours) reported

    @TessaKeough @zoom_us Problem still not resolved

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