Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Eye, England | 1 |
| Crewe, England | 2 |
| Hamden, CT | 1 |
| St Albans, England | 1 |
| Milwaukee, WI | 1 |
| Bideford, England | 1 |
| Glasgow, Scotland | 1 |
| Phoenix, AZ | 1 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Boston, MA | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Bogota D.C. | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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ً (@1N3K0) reportedwhy can you not change individual user volume on zoom @zoom_us fix this
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idnca (@idnca) reportedThe issue when webinars from the likes of @eventbrite get organized on @zoom_us and your organization has banned it like so many others. Too bad for the @InSites one I was planning to attend today :/
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meriel (@andiqamariel) reportedBro fix your bugs @zoom_us
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luz (@fentyhell) reportedpls go down i dont wanna be in class @zoom_us
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CoDEIn.Pharm (@codein_pharm) reported@zoom_us hi guys, im from indonesia did you have some kind of trouble in indonesian server/data center? i just experience a massive slowdonw in a room no one booted from the room, but the voice and video are horrible, and it even looped at some times
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Esharat Nasar-Ahmed (@EsharatQ) reported@zoom_us While I appreciate #zoom server has been overwhelmed,I do not appreciate, getting kicked out of meetings, due 2 this. I got kicked out 3 times ystday. Also noticed we get kicked out just after an hour. There’s also temperamental issues with recording on #YouTube via zoom
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Bridger Smith (@BridgerSmith8) reported@zoom_us no one can hear each other in our meeting and it tells everyone to join audio but gives no options how do we fix this
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Bryan (he/him) 🇵🇭🇺🇸 #BellLetsTalk (@unradical_idea) reportedGetting reports that the @zoom_us classes are working in some cases, but @MVCitySchools Wi-Fi at District buildings is still down. Unclear what caused this issue. Currently no updates from Superintendent Dr. Kenneth R. Hamilton right now. @TheJournal_MVSA #HomeOfTheKnights
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Richard Fleming (@Richard71770821) reported@zoom_us @JharnaPariani I have new laptop with same issue, seems to work if I don't use app and go through website
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Poonam sumit Bagul (@PoonamsumitBag1) reported@zoom_us zoom app is not working
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Francisco Oliden (@Franciscoliden) reported@theChrisDo @zoom_us I have 1mb up and 5mb down internet, so that’s a great option for me so I can disable video recieving/sending for better stabilization. But, should always be abailable, not just browser
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Brandon Bianchi (@59psi) reported@zoom_us howdy! seems like meetings with passwords can’t auth. Your meeting password auth service seems dead and after all the security stuff last year that means all meetings stop.
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Henry Darmawan 薛龍生 (@asen76) reported@zoom_us we are in Indonesia have trouble since yesterday until now..no sound or robot voice if there's sound. we have no trouble with network.
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Alfonso Martin (@alfonsomartinde) reported@zoom_us @JharnaPariani Same issue here. We are not using any Proxy. Zoom on Windows. It worked perfectly fine with the previous version 5.4.6. However, after upgrading it to 5.4.9 we get that error message. Any ideas please? We tried with another PC within the same network using 5.4.6, and it works.
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Esharat Nasar-Ahmed (@EsharatQ) reported@zoom_us Worth pointing out, I have also purchased a licence, paying £15.00 per month, which means I have unlimited time and should not have a cap on number of participants/students. Please fix this issue, otherwise many will start using other platforms.