Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 5
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • YMeza44 yisel meza (@YMeza44) reported

    @ChloeFibonacci @zoom_us Yes to the thumbs down emoji! Right now my 4yr olds use 😮 for no. Lol.

  • DrJoyBJo Family Joy the Tired Teacher (@DrJoyBJo) reported

    I just figured out annotate features are not possible in @zoom_us from a #Chromebook. This is an issue. #edtech #quaranteaching

  • GregDember Greg Dember (@GregDember) reported

    @zoom_us Extremely frustrating experience with customer service. Simply trying to provide CC info to upgrade plans. Repeatedly receiving stock emails with same useless info. Long waits on hold yield me someone who promises to send my phone # to someone else. No calls back. #zoom

  • nyshepa Nancy Fink (@nyshepa) reported

    @zoom_us Thanks for reaching out. I was able to fix the problem with some help with colleagues.

  • OfficialSpitzer Jason (@OfficialSpitzer) reported

    @zoom_us hello: I’m for some reason I’m Not able to log into neither zoom account from my iPad but everything is normal on the iPhone and my laptop. Can you please explain how to fix Error Code 1132? thank you!!

  • peterbittner Peter Bittner (@peterbittner) reported

    @zoom_us Please fix the #Google account permissions you require to add appointments. It's totally pointless to require *editing* my #calendar. That's none of your business! It's sufficient I'm logged in, then I can add the calendar item myself. Others do it that way. You can too.

  • tylercheung Tyler Cheung (@tylercheung) reported

    @NovallSwift @zoom_us I ought to sit down and learn swift for macOS at some point. I just have lousy time management skills

  • Dave_Clare David Clare (@Dave_Clare) reported

    @zoom_us any chance of someone responding or trying to help me

  • Rahul_Surjo Rahul Gosh ✪ (@Rahul_Surjo) reported

    Many questions: @BMW: how they can find car correctly? @zoom_us: How live videos run! And etc. I got a simple structure! I'll tell. It most probably right! If it wrong, I need your other help! 🤡 Good night!

  • sarbjeetjohal Sarbjeet Johal (@sarbjeetjohal) reported from Fremont, California

    I am frustrated with @zoom_us recorded video (resolution) quality it also wastes ~50% realestate on screen. I finally set up OBS to record zoom in a format I like and better resolution. Zoom must fix this issue if they want to stay as a relevant platform. What do you think?

  • pattywyman Patty Wyman (@pattywyman) reported

    @zoom_us Could you please move the names/titles to the top of the square? My students will barely lift cameras to show their eyes! The name covers most of what I can see. Its a #distancelearning problem! Even after 24 weeks of #zoom some are still freaked out on camera!

  • DellaHudsonFCA Della Hudson 🦉 (@DellaHudsonFCA) reported

    @cbriancpa @zoom_us I feel your pain. I've just booked a murder mystery event for 19 of us from 8 households over Christmas. Only 4 of us are working or on call over that period (and there's a fair chance that we'll still be locked down) so it seemed unnecessarily complicated

  • Adityadas0145 Aditya Das (@Adityadas0145) reported

    @zoom_us MY VIDEO IS ON BUT IT SHOWS VIDEO IS OFF WHY ❓ WHAT IS THE PROBLEM PLESE FIX MY PROBLEM

  • Yasmina_Reality Yasmina Reality (@Yasmina_Reality) reported

    @Marebear1472 @zoom_us You get 40 free minutes- which is so nice of them. Then just like any business- you have to pay for the service.

  • skysong263 Skysong263 🌈 (@skysong263) reported

    @zoom_us I'm getting an error message that your site isn't trusted.

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