Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boston, MA 2
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
New York City, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • DrJohnMTBC John A. Carpente (@DrJohnMTBC) reported from Queens, New York

    Anyone else having issues with #garageband interfacing with @zoom_us & @FocusritePro ? Thoughts? #AcademicTwitter

  • PaulCoffeeFreak Paul Yates (@PaulCoffeeFreak) reported

    @zoom_us I need to provide call-in access for non-camera users in my invite. Am I able to do so with my free account? All my invite shows is a web link. Little help?

  • nebiim James Reed (@nebiim) reported

    @zoom_us @Forbes @zoom_us. You've billed me for months while only giving me access to the free plan. I've tried REPEATEDLY to talk to someone about this. I can't even cancel because your website says I'm on the free plan. I can't get a person on the phone bc help only talks to paying customers 😡

  • imShubhamP Shubham Pacharne🇮🇳 (@imShubhamP) reported

    @zoom_us Hey I am upgrading from Basic to Pro version in India. But there's a problem - it says the payments can only be done using credit cards and I only have a VISA debit card. Can you help me out ?

  • sholemmon Shona Lemmon (@sholemmon) reported

    @zoom_us Why am I not seeing Video as an option when I am adding a virtual background? It is defaulting to allow images only. Help please!

  • albierockstar allan hale jr (@albierockstar) reported

    @zoom_us is sOoO secure. My wife just had a call with her doctor. When it was over, she put her phone down. A few minutes later, heard her doctors voice saying hello from her pocket, along with a stranger. How tf?

  • spnariana78 Orla saw Ari 19/09/19🐝🖤🏹 (@spnariana78) reported

    @zoom_us used zoom today for a lesson. completely powered down my Kindle even though it was fully charged. Now it won't turn back on at all. Attempted to join the meeting on a different device and couldn't. Not a good app. Really annoyed

  • sdub74 sdub74 (@sdub74) reported

    So @MicrosoftTeams is supposedly available for personal accounts, yet I’m told my Microsoft 365 Personal login isn’t set up for Teams. I try my non-365 Microsoft account and I’m still not set up. This is why people use @zoom_us - it just works and is simple to use.

  • GrahamMillerCFP Graham S. Miller, CFP® (@GrahamMillerCFP) reported

    @advizewealth @zoom_us Their service is great but their customer service is atrocious. Please let me know if you are successful.

  • Sendan_tech سندان لتقنية المعلومات (@Sendan_tech) reported

    @zoom_us hello, I need your help.. I could not find a co-host in the zoom setting,, can u help me?

  • miss_padfield Miss Padfield (@miss_padfield) reported

    @nadnosliw @zoom_us I haven't had issues with the browser version (I use Chrome) but wanted the app so I wasn't having a million tabs open at once and could find it more easily. The live lessons have gone fine but other parts have been seriously lagging

  • Social_Morgan_ Liz Morgan (@Social_Morgan_) reported from London, England

    @zoom_us I’ve been in touch with about our Zoom pro and webinar account as you’ve cancelled both of these in error but no one is responding to my emails! Please can someone get in touch!

  • j61smith Jeff Smith (@j61smith) reported

    All @zoom_us @MicrosoftTeams users: please stop using your computer’s microphone. Your audio is terrible. A simple headset sounds much better. #zoom #audio

  • toriinks Tori D. (@toriinks) reported

    Is @zoom_us down ?

  • pimplable yup (@pimplable) reported

    @zoom_us pls fix your support!! I have one class that requires me to login to my zoom account to join but my account is disabled for some reason. I have tried with your website support but The help is useless. I tried calling because your website support could not help and guess

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