Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Teaizfantastic Scientist 💚 (@Teaizfantastic) reported

    @zoom_us Others: I am sorry I don't the answer sir Me : I can't hear you sir internet error let me rejoin

  • GauravV37790950 Aarav Vats (@GauravV37790950) reported

    @zoom_us You should make some solutions for your system in mute and unmute,The people think their mic is closed and they say anything If I am speaking the outside, it sounds even after shutting down my mic, so it is very messy Please fixit @zoom_us #zoom #shwetayourmicison

  • willkramer Will Kramer (@willkramer) reported

    @avc Thanks for bringing awareness to this problem. A more cost effective solution would be a software update by @zoom_us to allow approved virtual backgrounds selected by the schools. Perhaps even force all students to use backgrounds when on cam so everyone is viewed the same.

  • zessergyal creative muddac*nt 💙🗽🇹🇹 (@zessergyal) reported

    @zoom_us i’d love to find a solution to my video turning green before & after sharing my screen .. it’s extremely frustrating .. it has something to do with the nvidia driver but nobody has a solution.. HELP!

  • halftes6 not the impostor (@halftes6) reported

    why does my cursor speed slow down so much whenever @zoom_us is focused? 😢

  • integratingtech Kathryn Arnold (@integratingtech) reported

    @zoom_us I can only see you from the nose down.

  • santoshC4D santosh (@santoshC4D) reported

    Recently unable to use zoom aap on pc. I reinstall the aap then also it is not working. Please suggest what to do @zoom_us

  • marythought Mary Dickson (@marythought) reported

    @AshleeMBoyer @zoom_us That means my church must pay for this service, in addition to rent to a building we can't use, so that's money going to Zoom corporation instead of direct community support.

  • margarinemargie Margie (@margarinemargie) reported

    @AshleeMBoyer @zoom_us I try to ask out loud or in the chat that the host turn the captions on at the beginning of meetings to help with awareness. I really don't get why they can't be turned on automatically.

  • louisecvmiller Officially Louise (@louisecvmiller) reported

    I cannot believe I have tried to get support from @zoom_us all day and not got a ounce of help.

  • gibran1218 Reyal- (@gibran1218) reported

    @zoom_us Everybody look down and mute yourself... (yea pickles on the sandwich is fine) 😤

  • jrfrank Jane Franklin (@jrfrank) reported

    @zoom_us standard practice is to rip off their customers - have a live paid up subscription to middle of next month but they have double charged me - robbery! #zoom customer service is non existent and you can’t contact them

  • RobertaLavin Roberta Lavin, PhD, FNP-BC, FAAN☢️🌪️💧🌊🔥☣️ (@RobertaLavin) reported

    I have come to detest the @zoom_us webinar format. I would rather not attend events than attend in that format. It is impersonal and shuts down all interaction.

  • MrsAlderaan MrsAlderaan (@MrsAlderaan) reported

    Okay, folks. #AmEditing today, and the plot of my #novel needs your help. When on a @zoom_us call, if you are a participant and not the host, can you block an individual from sending you messages? #WritingCommunity

  • Teaizfantastic Scientist 💚 (@Teaizfantastic) reported

    @zoom_us Others: I am sorry I don't know the answer sir Me : I can't hear you sir internet error let me rejoin

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