Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Neno56 hana (@Neno56) reported

    @zoom_us I need help i wanna cancel this month how can i ?

  • jackfoust Jack Foust (@jackfoust) reported

    @zoom_us apologies if this already exists, but it would be great for teachers if they could login to an app on their phone/tablet (secondary device) that just shows a list of participants with a mute/unmute all button and a mute/unmute per student.

  • ymarinkdc Yvonne Marinkovich (@ymarinkdc) reported

    @zoom_us @scottmcleod Thiat is not working for me.

  • Theeylon Eylon 翼龙 🐉 (@Theeylon) reported

    When I'm trying to use Metamask while on a @zoom_us call, it's basically so slow its unusable. Is it a memory issue? or simply the universe trying to prevent me from going 5x on @dydxprotocol when I'm suppose to listen to someone talking?

  • sbingner Sam Bingner (@sbingner) reported

    @ethanarbuckIe @zoom_us I’m not actually sure, I’d need to try to go through logs - I don’t usually check my spam for who was sending it I just happened to notice this one because I wondered why I was getting a spam asking me to sign up for a service I already have.

  • smalltalkdaily Smalltalkdaily Research (@smalltalkdaily) reported

    I have to say (only) from my experience using @Microsoft @MicrosoftEdge Ms Teams is THE WORST online video app I ever use It always glitchy, won't connect & for both parties (often) causes problems No wonder @zoom_us is ruling the online meeting world I hate MS Teams its kak

  • sholtomac Sholto Macpherson (@sholtomac) reported

    .@zoom_us the integration with @Microsoft 365 is so bad that it feels intentional. Stuck clicking Captcha for eight rounds plus, error recurred second attempt. Integration needs constant reactivating. V poor UX

  • filippospiga REAL(KIND=REAL64), ALLOCATABLE :: Filippo_Spiga(:) (@filippospiga) reported

    Fun fact: the problem DISAPPEAR if I keep the "Setting" panel open. NO change of any kind. Just by keeping a the Settings windows open. Why... WHYYYY?!?!?!?!? -- @zoom_us

  • Kurd_SK Sam Kurd (@Kurd_SK) reported

    @zoom_us do you even think I’ll upgrade when I don’t even know if the paid account will not freeze? Obviously your CEO just offers lip service in interviews but the reality is that YOU ARE NOT COMMITTED to customers! Period!

  • bloodytea_ Efe (@bloodytea_) reported

    @zoom_us @AppleSupport when I turn my virtual background on, my MacBook pro starts working really slow. I saw there are lots of people having this issue. Most of them reported that they start having this problem after updating to Big Sur 11.0.1 like I did. How can I fix this?

  • JacobGAlvarez Jake A (@JacobGAlvarez) reported

    @zoom_us you seriously need to fix your chat function. Panelist, audience, and DM should not be all in one box and one thread. So confusing and very risky. Not hard to split them up. Thanks.

  • samdylanfinch Sam Dylan Finch (@samdylanfinch) reported

    Hello @zoom_us I am requesting the following features for my social anxiety: + Filter that puts a paper bag over your head + A raised hand to indicate that you would like to speak but can't get a word in + A freeze button so you can fake a tech issue and quietly leave

  • kittenthology 7 (@kittenthology) reported

    is the zoom down? I have a viva I need to present just now! @zoom_us

  • TheWheelMe Always Count All Ballots (@TheWheelMe) reported

    @zoom_us stop stealing focus! terrible UX

  • MrVaudrey Matt Vaudrey (@MrVaudrey) reported

    @robertkaplinsky The fix took about 8 minutes, and I used @zoom_us on my phone for my first class. But yeah, it would’ve been a real bummer if I didn’t already know <exactly> what to check.

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