Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • hrahvaswani25 harshvaswani (@hrahvaswani25) reported

    Hi Someone new person in our class try to joining daily and trying to bad works in class bad song bad videos and he try to join daily Please help!! @zoom_us

  • Dupuytrens Dupuytren Society UK (@Dupuytrens) reported

    @zoom_us Do you know if there are companies that help running large Zoom meetings or conferences with lectures, rooms and everything else Zoom offers? (UK if possible)

  • InScaneYT InScane (@InScaneYT) reported

    @zoom_us Um can yall like fix ur system??? Zoom is legit using 35% of my 16gb RAM.. This should legit not be a thing... Me live streaming via YouTube does not even use this much ram..

  • KarenCotton Karen Cotton (@KarenCotton) reported

    @zoom_us My WIFi connection was fine. My husband was using Microsoft Teams today all day and no issues. Sure I will Dm your company. I just wish there was a better way to actually troubleshoot with a person over the phone you know? There are so many people out of work: may hire support?

  • robertgrawson Prof Robert Rawson (@robertgrawson) reported

    @zoom_us logged me out of my account after using it on my laptop. Now it won't work at all on my desktop and my class was due to start 10 minutes ago. Two requests for a new password have generated nothing. And this 'service' costs money.

  • jessakah_ jrg🎄 (@jessakah_) reported from Philadelphia, Pennsylvania

    @zoom_us can you fix it so people with chromebooks can change their zoom background please

  • iAmarGautam Amar Gautam (@iAmarGautam) reported

    @zoom_us I got the help in the end but the whole process was very frustrating. And I am not someone who would contact you without reading docs. Moreover, bots were cool but your human agents need to pay more attention and stop sending random templated responses.

  • Nisu44 Nisu (@Nisu44) reported

    @zoom_us please fix/update your chromebook app. Very buggy and does not work well. I have 2 same chromebooks, no issues on one and other vid goes in and out. Using iPad instead and no issues at all. Not my Wi-Fi. Just google zoom chromebook issues and you’ll see. Need for school

  • sebduggan Seb Duggan (@sebduggan) reported

    Fun with APIs again. @zoom_us, this time... "It's a JSON API, but we might randomly return some validation errors as XML, unless you pass in an extra header which we don't tell you about in the docs..."

  • KerahDavis_ Kerah (@KerahDavis_) reported

    I look good on @zoom_us not so much on @BlueJeansNet I’m on BlueJeans more so they should fix that 🤨

  • claarrr cl aar (@claarrr) reported

    @zoom_us why can’t you copy from the zoom chat? It’s such a simple feature that would help so much

  • AlexBMcauliffe Alexander McAuliffe (@AlexBMcauliffe) reported

    @rajavick @zoom_us Could be an intentional use of an alternate channel, ie “oh your Zoom isn’t working? Zoom us to fix it”

  • cbrecheen Cole Brecheen (@cbrecheen) reported

    No video controls for participants, lots of audio problems, lots of connection problems. No reason to be using this inferior platform that I can see. Choice was probably based on bogus security concerns, or misimpression that @zoom_us has weaker dial-in or vote-counting features.

  • ethameta ethameta (@ethameta) reported

    How do I stop your spam? You have a broken system e-mailing me about a non-existent account and I've unsubscribed 11 times. Zero real support on your website @zoom_us

  • tonyclarke_1 Tony Clarke (@tonyclarke_1) reported

    @zoom_us @ericsyuan @TIME Congratulations sir.. Perhaps you can get one of your techs to respond to my trouble call from three months ago.

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