Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Joel G Goodman
(@joelgoodman) reported
from
Austin, Texas
@KGHart @sethodell @zoom_us The chat feature is perhaps the worst chat I’ve ever used. Like. Put a product team on that and fix it.
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Yusif Katulie
(@OrYusif) reported
from
Accra, Greater Accra Region
How do you login the @zoom_us app with a Google Linked account? Works on the web but now I'm asked for a password I didn't provide during sign up because I clicked on google. Please @zoom_us help.
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@travisamex
(@travisamex) reported
@zoom_us why can’t I launch a poll in a breakout room? Awful - pls fix to allow this or properly update your website documentation. Nice surprise 15 mins before a huge meeting! Wanted each breakout room to do their own polls
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Alec Hershey
(@Unnamed_Shinobi) reported
. @zoom_us Should let you adjust people's volume individually. You should be allowed to turn some people down.
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Elma Harmans
(@elmahar) reported
@zoom_us We urgently need support login in!! We cannot reach out to you because of our login in issue! What to do????
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tvjames+ 😷🇺🇲
(@tvjames) reported
@zoom_us need an indicator when another presenter is having connectivity issues. That would eliminate the "is everyone else hearing Jim just fine?" and allow a moderator to jump in quicker and keep things rolling. Maybe a small yellow dot on their profile picture.
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Tobey (Investigate and prosecute)
(@TJoseph54) reported
@zoom_us I am missing the background option. I have a paid account. Tried all your options in help, no luck. Using IPad, and meet your requirements. What do I do?
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Cody Craven
(@codycraven) reported
@JCL324 @andrewmriley @zoom_us My solution to Zoom's bad behavior has been to only use the web client - which requires pretending like I am having trouble downloading the client when joining a meeting
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Tony Uphoff
(@TonyUphoff) reported
To the #unifiedcommunications companies positioning themselves against @zoom_us, stop managing to the technology and start managing to the customer-experience. As part of this, start using your own service for video calls with orgs that don't use your service. Not pretty.
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Omar Quimbaya 齐漠 🇵🇷 🇨🇴 🇨🇳
(@WrittenbyaPanda) reported
@jdstraughan That's terrible. I am sorry that happened, Jason. That's quite frustrating. What's up, @zoom_us? Why you stopping my boy, Jason, from getting interviewed?!
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bebo
(@blinklair) reported
@zoom_us fix your sh1t
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IcyKnoX
(@Hunter____M) reported
@zoom_us Today in all my classes no one has had their cameras on, and kids are saying zoom is isn’t allowing the cameras. Are the servers down but only for cameras?
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CheckinJunk
(@CheckinJunk) reported
@BlueBaileyxxx @zoom_us Only problem is now you have to attend those >40 minute calls
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Laura 🦋
(@LaraNi87) reported
@zoom_us can you please help as to why I can only see 9 people on my screen? Thanks
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Dr. Barbara Taylor
(@bltmacomb) reported
I was running a large @zoom_us meeting w/ many breakout rooms. After a couple of hours, I couldn't move people to rooms. In Dec, I closed & reopend breakout rooms to fix the issue. Today it failed. I lost all access to rooms. I had to close the meeting & restart. Thoughts? v5.4.9
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