Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • NXM112 NXM1 (@NXM112) reported

    @zoom_us What happens whenever you open a new meeting or join one that has become slow and poses various problems despite the power of the Internet. Please solve Of some of the problems I encountered 104103 104101 104104

  • yehkyabaathui By That Logic™🤔 (@yehkyabaathui) reported

    @quantumtemporis @zoom_us! @Skype! HELP!!

  • jburshaw Joshua Burshaw (@jburshaw) reported

    @Sasky @zoom_us So time to burn the house down?

  • ujjjjwall Ujjwal Sharma (@ujjjjwall) reported

    @zoom_us Is the raise hand option disabled?? Not able to raise hand ...pls fix the problem with the new update

  • bltmacomb Dr. Barbara Taylor (@bltmacomb) reported

    I was running a large @zoom_us meeting w/ many breakout rooms. After a couple of hours, I couldn't move people to rooms. In Dec, I closed & reopend breakout rooms to fix the issue. Today it failed. I lost all access to rooms. I had to close the meeting & restart. Thoughts? v5.4.9

  • elmahar Elma Harmans (@elmahar) reported

    @zoom_us No we cannot!!! Because of the issue we have! That is just it!

  • joe_klinker Joe Klinker (@joe_klinker) reported

    @quantumtemporis @zoom_us help

  • TJoseph54 Tobey (Investigate and prosecute) (@TJoseph54) reported

    @zoom_us I am missing the background option. I have a paid account. Tried all your options in help, no luck. Using IPad, and meet your requirements. What do I do?

  • niravbparekh Nirav Parekh (@niravbparekh) reported

    Hey @zoom_us, desperately need a button for "turn off incoming video". Struggling with bandwidth issues a lot of times.

  • Jess76827488 Jess (@Jess76827488) reported

    @zoom_us your sign up page doesn’t appear to be working, I just keep getting an ‘Uh oh!’ Error page every time I click on it. Please can you help?

  • KATYAND KATY ANDREWS ✨🌙 (@KATYAND) reported

    @maggiefok @zoom_us It’s the notification sound attached to the ‘reminder’ that bores through my skull when I’m wearing headphones. I legit can’t find a solve other than turn down the system level - which always seems to find its way back to 100000000%

  • travisamex @travisamex (@travisamex) reported

    @zoom_us why can’t I launch a poll in a breakout room? Awful - pls fix to allow this or properly update your website documentation. Nice surprise 15 mins before a huge meeting! Wanted each breakout room to do their own polls

  • BlasterOfArt Trina Parrish (@BlasterOfArt) reported

    @edpuzzle @zoom_us Hey @zoom_us, today I was in a meeting and before it started, I asked the host if they could turn on captions because I struggle with auditory processing and I’m tired of it. They were eager to do it BUT COULD NOT FIND THE SETTING. THEY WANTED TO HELP AND COULD NOT.

  • tvjames tvjames+ 😷🇺🇲 (@tvjames) reported

    @zoom_us need an indicator when another presenter is having connectivity issues. That would eliminate the "is everyone else hearing Jim just fine?" and allow a moderator to jump in quicker and keep things rolling. Maybe a small yellow dot on their profile picture.

  • AlexPalombo Alex Palombo (@AlexPalombo) reported

    Hey @zoom_us - I'm having issues with crackly audio when I use my Bluetooth headphones. Are there ways to fix this, or is my laptop just old?

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