Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Sound Speeds
(@SoundSpeedsYT) reported
@PodcastHelper @zoom_us Oh... in that case then I got nothing. If it were a Zoom multitrack recorder then my fix is likely it. Makes sense to not be. Zoom multitrack recorders are better than they should be for the price. If you ever have me on, I'll record locally and send that to you.
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Tracee Holzendorf
(@tholzen) reported
@zoom_us is there a live person that can help me recover my new account that I have paid for but cannot use?
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Austin Cory Bart
(@AustinCorgiBart) reported
@nathanielgranor @zoom_us I'm not saying I have a laundry list of complaints or a heap of suggestions (although I do have both), but I can just say it's not working and I want to try other things. At this point, Imma throw pedagogy at the wall and see what sticks.
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Greg Vann
(@GregVannDEP) reported
from
Louisville, Kentucky
I think I speak on behalf of everyone when I say this: @zoom_us, you have had enough time to fix the issue with playing videos on Zoom calls.
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Ganatra sir (Economics lectures)
(@GanatralalitH) reported
@zoom_us From India. Vivo Y50 device. Inspite of uninstalling and reinstalling I'm unable share screen. Green button is not responding. Solve the problem.
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Sound Speeds
(@SoundSpeedsYT) reported
@PodcastHelper @zoom_us Verify that your sample rates match. Whenever that happens to me, one sounds sped up or slowed down and has to do with sample rates not being converted properly when brought in.
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Neeraj Deshpande
(@nadeshpande) reported
.@zoom_us trying to upgrade my account to Pro. You are giving only USD currency option in India and then asking for billing info to change. I cannot change my billing address to US nor can I change currency to INR. Absolutely pathetic service from chatbot and billing team
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Elinne Becket
(@bielleogy) reported
@robertiafe @zoom_us Multiple logins as in same login on 3 diff devices, or 3 logins on the same comp?
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Rev Ciancio
(@RevCiancio) reported
Hey @zoom_us to say Im let down by your customer support is gross under statement. I have a paid account. There was a glitch and even upon sharing my receipt, they cannot help restore my account. Thanks for screwing up my work days. Happy to DM you the script.
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Ms. Teixeira
(@Ms_GTeixeira) reported
2 of 2 @zoom_us we are suspecting there are serious compatibility issues between the latest two Zoom updates and Macs (BigSur and prior)...anyone out there experiencing issues ? #zoom #zoomclass #bigsur
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Sound Speeds
(@SoundSpeedsYT) reported
@PodcastHelper @zoom_us I've never heard of that before. The audio doesn't sound sped up or slowed down, does it?
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lainlegend
(@Lainlegend) reported
@SkypeMeetNow @zoom_us HOW DO I DELETE OR SHUT DOWN THIS UNASKED FOR SOFTWARE?!?!?!
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Yue-Ting Siu
(@TVI_ting) reported
Hey @zoom_us are there any updates soon to fix what Big Sur broke? I’m unable to run any virtual backgrounds since updating - the whole system locks up. Pls help, thx
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Kara Foster
(@RunGalRun) reported
@Passion4PhysEd I wonder if it would help if students could only see you, and you could see everyone? So their cameras were one way? @zoom_us
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👋 Justin Mitchell
(@jmitch) reported
@rowantrollope @lennysan @zoom_us Prices are fine. Problem is people just share accounts
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