Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Columbus, OH | 2 |
| Meerut, UP | 1 |
| Pleasantville, NY | 1 |
| West Bloomfield Township, MI | 1 |
| Jasper, AL | 1 |
| Highland, NY | 1 |
| Dallas, TX | 1 |
| Newark, NJ | 1 |
| Boston, MA | 1 |
| Morelia, MIC | 1 |
| Strongsville, OH | 1 |
| Marietta, GA | 1 |
| Los Angeles, CA | 1 |
| Nehalem, OR | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
| Amelia, OH | 1 |
| Colmar, ACAL | 1 |
| Hollywood, FL | 1 |
| Greater Noida, UP | 1 |
| Atlanta, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Zach
(@Astro_Zach) reported
@zoom_us I’m having an issue logging in with the iOS app. It says my username and password are wrong.. but it’s being pasted in from a password manager. It works on desktop, maybe the app doesn’t like long passwords
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jonathanross
(@jonathanross) reported
@zoom_us is there a setting to automatically check for updates? I couldn't login for a funeral just now and the browser version caused a freeze / hang with my laptop. Eventually rebooted, updated and connected via mobile meanwhile. Last thing I wanted to have to deal with now.
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Gordon Chaffin
(@GordonAChaffin) reported
I was on hold for an hour with @zoom_us customer service trying to get the $400/month I can't afford but need for the nonprofit @StreetJusticeDC. Then my line was disconnected. They won't tell you how long the wait is. I was told I'd be transferred to a human. Now on hold again!
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Adam Moss
(@adammosscomedy) reported
from
Manchester, England
@zoom_us hi zoom got connection issues... I've uninstalled and reinstall, I've taken all the security proxys off including 3rd party ones etc.. But still won't connect any other advice?? errors 104103.. I've done all ur website advice...
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Kesha Brooks
(@Xclusivekesh) reported
Wouldn’t mind if @zoom_us decided to be down today! Lol y’all ain’t got no problems y’all want to solve?
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Christopher Campbell
(@ChrisCampbell02) reported
@MattHastings3 @SlackHQ @zoom_us Is it really down that often? This is the first big outage I’ve experienced.
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WRESTLING
(@jawaid_mr) reported
@zoom_us Very disappointed you did not twitter me back very very bad customer service😡
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laypish
(@laypishina) reported
@meanjoegnd @zoom_us Same here and I have online school and I literally can’t find anything to help me
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Dan Plashkes
(@danspdata) reported
from
San Diego, California
Most people are ready to flush #2020 down the proverbial toilet. History may have a different opinion. 2020 may have changed working families quality of life forever. Who’s willing to drive 60-90 minutes each way to go to work when they can @zoom_us at home ? #HappyNewYear2021
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Samuel González
(@SlokGonx) reported
@zoom_us Hello, I am having problems connecting by airplay of my ipad to zoom in PC, this did not happen, if it recognizes the connection, but does not transmit the screen, everything is updated to the latest version.
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Janet Page
(@JanetPage23) reported
@zoom_us Trying to invite friends as contacts, but when they click on the link they are told ‘your friend invitation confirmation link is expired (124)’ Can you help please?
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Judy Wagner
(@ExCBOHealth) reported
i need to record a transcript with #zoom but the zoom hype (video) doesn't seem to be available for my cloud recordings. @zoom_us can somebody help ? i have paid account. zoom claims transcripts. how many hous will the bot not tell me what to do?
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Chris Stribblehill #DYSPR
(@ChrisStribbs) reported
@zoom_us my zoom desktop software keeps having multiple issues and won't load settings pages. Any ideas?
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Ghost of Spreadsheets Yet to Come
(@dacoursey) reported
@AccidentalCISO @zoom_us @Chromecast It's a authentication problem, no? The chromecast hast to request the URL directly and can't log in or click any buttons. (At least that's my weak understanding) I wanted to cast the rugby world cup that I paid for to my big TV and couldn't get it to work.
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Björn the Transit Planner 🚍🚏🚲
(@bjornradstrom) reported
from
Winnipeg, Manitoba
Why do @zoom_us and @messenger not let you completely turn down the volume during a video call?!?!?! It's infuriating! We have two people in the same room on a video call with others elsewhere, so we only want sound coming from one phone. But you can't turn it all the way down!
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