Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 2 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Adarsh Singh
(@AdarshS04701089) reported
I am facing problems in joining zoom meetings. It is showing that you are connected to Internet. Solve this issue as soon as possible. @zoom_us
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Amar Gautam
(@iAmarGautam) reported
@zoom_us I got the help in the end but the whole process was very frustrating. And I am not someone who would contact you without reading docs. Moreover, bots were cool but your human agents need to pay more attention and stop sending random templated responses.
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Tony Clarke
(@tonyclarke_1) reported
@zoom_us @ericsyuan @TIME Congratulations sir.. Perhaps you can get one of your techs to respond to my trouble call from three months ago.
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Karen Cotton
(@KarenCotton) reported
@zoom_us My wifi connection is just fine. My husband is working from home right now and is using Microsoft teams and has had zero issues.
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jrg🎄
(@jessakah_) reported
from
Philadelphia, Pennsylvania
@zoom_us can you fix it so people with chromebooks can change their zoom background please
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karen koslow
(@karenkoslow) reported
@zoom_us what is up with the 20 screens of Captcha verifications even after all are right! I am have to use your service since my company has a subscription but it is not fun or easy! Explanation please for this annoying feature?!?
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Karen Cotton
(@KarenCotton) reported
@zoom_us I am very unhappy with your Zoom platform! My daughter hasn’t been able to have a successful lesson with her teacher or her tutor this entire week because your damn zoom connection keeps not working ! We continually get kicked out of our session. Or the session doesn’t
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Karen Cotton
(@KarenCotton) reported
@zoom_us My WIFi connection was fine. My husband was using Microsoft Teams today all day and no issues. Sure I will Dm your company. I just wish there was a better way to actually troubleshoot with a person over the phone you know? There are so many people out of work: may hire support?
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harshvaswani
(@hrahvaswani25) reported
Hi Someone new person in our class try to joining daily and trying to bad works in class bad song bad videos and he try to join daily Please help!! @zoom_us
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Kristina Barclay, Ph.D.🐚🦀
(@barnaclebarclay) reported
@priyology @zoom_us I'm having the same problem with my institutional account!
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No mordidas
(@MordidasNo) reported
There is nothing worst than customer service in @zoom_us it’s impossible to talk to a HUMAN BEING! My business account disappeared and there is no way to get an answer! If you are not able to handle the growth, then don’t grow!!!
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Marissa Goldberg
(@mar15sa) reported
@hrishio @zoom_us I had the same issue. If you log on now, you should have access to create an app even though they never sent a notification
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Kerah
(@KerahDavis_) reported
I look good on @zoom_us not so much on @BlueJeansNet I’m on BlueJeans more so they should fix that 🤨
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MyLife_MyBlues
(@viccy1414) reported
Zoom @zoom_us please fix the bluetooth earphones connectivity issues on your windows app ffs! I can’t carry my laptop everywhere I go inside my house!
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Rohith Vempati
(@VempatiRohith) reported
@zoom_us @ericsyuan @TIME 32bit Ubuntu download link for zoom client says access denied. Please solve the issue
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