Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Faribault, MN | 1 |
| Bremen, Bremen | 1 |
| Lloydminster, AB | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Mountain View, CA | 1 |
| Santa Rosa, CA | 1 |
| Laguna Hills, CA | 1 |
| Coyoacán, CDMX | 1 |
| Chambersburg, PA | 1 |
| Irving, TX | 1 |
| Anchorage, AK | 1 |
| Dublin, CA | 1 |
| Glasgow, Scotland | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
| Sheffield, England | 1 |
| Reading, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Ortega ✊
(@PodcastHelper) reported
@SoundSpeedsYT @zoom_us Nope, all the tracks the same and based on replies, it doesn't sound like an uncommon problem.
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Ray Ortega ✊
(@PodcastHelper) reported
@MathewPassy @zoom_us Muting was one of my theories but someone else indicated that they still had issues. However it sounds like, via @brassybroadjen, that muting is the issue and when left alone sync will still be affected however not as much. Thx for the insights!
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Sound Speeds
(@SoundSpeedsYT) reported
@PodcastHelper @zoom_us I've never heard of that before. The audio doesn't sound sped up or slowed down, does it?
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Carol Barash
(@CarolBarash) reported
This week my friends and colleagues in China are having trouble logging into @zoom_us. I’d love to hear from folks who have figured out a kluge or work-around for this recurrent problem. Thanks!
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Karen Cotton
(@KarenCotton) reported
@zoom_us My WIFi connection was fine. My husband was using Microsoft Teams today all day and no issues. Sure I will Dm your company. I just wish there was a better way to actually troubleshoot with a person over the phone you know? There are so many people out of work: may hire support?
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dickon bevington
(@dickonb) reported
Help, need ZOOM EXPERTS: Just finished delivering some training via @zoom_us and realised I failed to take a register of attendance. Is there a 'create class register' function, or better still for me and my rattly head, a way of listing attendees after the event has finished?
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Brett Hinton
(@hintbw) reported
By the way the @zoom_us plugin for Outlook doesn't handle add meetings to Office 365 group calendars well (at all really, you can't schedule a meeting on a O365 group calendar and have it schedule a Zoom meeting). I get kind of why, but it's still a broken workflow.
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Kerah
(@KerahDavis_) reported
I look good on @zoom_us not so much on @BlueJeansNet I’m on BlueJeans more so they should fix that 🤨
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Ryan
(@RyanChadha) reported
Anyone else from India has a real problem making payments to @zoom_us? Tried 3 cards and all have been declined, plus I am only able to communicate via email with a very dumb AI who keeps sending me a payment link #FML
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Karen Cotton
(@KarenCotton) reported
@zoom_us I am very unhappy with your Zoom platform! My daughter hasn’t been able to have a successful lesson with her teacher or her tutor this entire week because your damn zoom connection keeps not working ! We continually get kicked out of our session. Or the session doesn’t
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SuperDre
(@SuperDre) reported
@TheRightPlaceGR @zoom_us Ugh an internet outage literally right when Birgit was talking about how we need better broadband access in the area lol back up and running!
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Clarisse Olviga
(@ClarisseOlviga) reported
@zoom_us I have Video filters enabled and set, but when I join a call/meeting, the filters are removed. How do I fix this?
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ethameta
(@ethameta) reported
How do I stop your spam? You have a broken system e-mailing me about a non-existent account and I've unsubscribed 11 times. Zero real support on your website @zoom_us
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Governor Dale Wolf
(@governor_not) reported
I can’t wait to lock yinz down tomorrow over @zoom_us. #NerdKingFlex
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Alexander McAuliffe
(@AlexBMcauliffe) reported
@rajavick @zoom_us Could be an intentional use of an alternate channel, ie “oh your Zoom isn’t working? Zoom us to fix it”
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