Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Milwaukee, WI | 1 |
| Bideford, England | 1 |
| Glasgow, Scotland | 1 |
| Phoenix, AZ | 1 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Boston, MA | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryk Comerford
(@Truth_Quest30) reported
First @zoom_us meeting using phone as webcam worked. @dev47apps 👍 Attached phone to a tripod, fits behind TV/PC monitor. Only glitch was the audio was weak for meeting member, phone a few feet away. Have to attach a microphone.
-
sam
(@Sam_Skowron) reported
anyone have any insight on how to get ZOOM customer support to help fix issues. I have 17 accounts that I can't get verified and they say its because we don't have them whitelisted which we do and the other 12 accounts were verified and work. NEED HELP. #zoom @zoom_us
-
Taíza
(@taahdiana) reported
@zoom_us Can you please help me? I try to start my meeting at my pc and it keep happening the error 104103. I've already tried it all. In my laptop is all good, my pc was all good until Dec 30, and now it just doesn't work. Please, what can I do, I need it to work 😭
-
Matt Plen
(@MattPlen) reported
@zoom_us I opened a ticket last night to resolve this but have not heard back - can you help? @zoom_us
-
Dim_le_Sid
(@dim_le_sid) reported
@zoom_us Hello, I am having connection issues all of a sudden. Firewall and antivirus checked, could you give me a link in order to try downgrading to another version?
-
Stegasauro Benedetti 💙
(@StegasauroB) reported
@davetron5000 @gortok @zoom_us And the help pages are written by a bunch of monkeys with typewriters.
-
𝔻𝕒𝕟𝕟𝕪𝔾𝕒𝕪𝕞𝕖𝕣
(@DannyR72) reported
@zoom_us Hey guys, I'm having this weird error: the app gives me #104103 error just with one account in a laptop. I have more accounts and they work fine in the same laptop. In other laptops the account that gives the error works fine... I don't have a clue...
-
Dennis Davis
(@DWDevelopments) reported
@zoom_us @teacher2teacher I went there per the reply & closing of the support ticket sent to me by Zoom Support. An update to that page is needed. Looks like when updating to version 5.4.X hardware acceleration creates the misalignment and jagged writing issue.
-
Hafeez Noorani 🇨🇦
(@FEEZYDoesIT) reported
@TransitGeekJoe @zoom_us @TranspoChoices Signal is also crashing. Banks are having login issues.
-
Dennis Davis
(@DWDevelopments) reported
@zoom_us @teacher2teacher issues with Zoom Annotations. I also sent a reply to support and got the same canned email even though all I was trying to do was explain what fixed the issue so the support page can be updated.
-
Natasha Witham MFL
(@MflWitham) reported
@zoom_us trying to resolve some ongoing Chromebook zoom issues (glitchy audio and audio not sharing) which caused issues in a webinar. Tried online support but didn’t get anywhere and can’t access a person as I don’t have a ‘zoom pro’ account. Please could somebody help me?!
-
Ryan Pfeffer
(@pfeff) reported
Today, my "Upcoming" meetings in @zoom_us entirely replaced the need to open @Outlook . Not sure if I should celebrate or ask to send help.
-
kylemackie
(@kylemackie) reported
note to vendors (cc: @zoom_us) - if your help desk/billing telephone prompts ask for a "zip code", you're not doing things correctly.
-
Andrew Jewell
(@andrewjewell) reported
and... shut down @MicrosoftTeams its the weekend!! Wait... what do we do on a weekend...? *opens @zoom_us
-
George Stocker
(@gortok) reported
I don’t know the innards of @zoom_us. It may be a really complicated problem to solve, but I see it happen at least weekly; which means it happens a lot more.