Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ihlow, Lower Saxony 1
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • williamjvest William Vest (@williamjvest) reported from Cleveland, Tennessee

    @aussiedave @zoom_us I see no issues here.

  • Elke_Kloefer Seminare Telefonakquise (@Elke_Kloefer) reported

    @zoom_us Please can anybody help me? I want to invite people for Zoom meeting but the all come from different companies an should not see the e-mail-addresses from other participants. Can anybody help me how I can oranize this problem?

  • drakejournaIs sarah (@drakejournaIs) reported

    @zoom_us can you help me please I need someone to direct message me

  • AJP_PhD ᴅʀ. ᴀɴᴅʀᴇᴡ ᴊᴏꜱᴇᴩʜ ᴩᴇɢᴏᴅᴀ (@AJP_PhD) reported

    @zoom_us It was a zoom issue. The codes came to my phone over an hour later.

  • bradpwyble Brad Wyble (@bradpwyble) reported

    @zoom_us has so many weird interface issues, not the least of which is that when you are leaving a breakout room, your mouse cursor is like 5 pixels away from a different button that would completely ruin your meeting by ending it. Can they please hire some UI people?

  • grayonspruce Lorna Gray (@grayonspruce) reported

    @jasoneg3 @zoom_us @ada_cx I just heard the same story last week about a frustrated zoom customer who had the same horrible customer service experience. After 8 years they quit zoom and switched to google meet.

  • problogger Darren Rowse (@problogger) reported

    @aussiedave @zoom_us I see no issues at all. Perfectly sane.

  • pollingersocial Jonathan Pollinger (@pollingersocial) reported

    @zoom_us I'm not seeing that option. I have the Snap Camera installed and the latest version of Zoom. Can you help?

  • jasoneg3 Jason McDonald (@jasoneg3) reported

    .@zoom_us Tried to ask for help (paid Zoom) account & used your chatbot '@ada_cx .' Endless loop of email and host key problems. I HATE CHATBOTS. Such a horrible 'customer experience' so I GAVE UP. #chatbots

  • ecammtweets Ecamm (@ecammtweets) reported

    @mosgaard @zoom_us Is there anything we can do to help? Have you reached out to our team?

  • johnatamanec John J. Atamanec (@johnatamanec) reported

    @MicrosoftTeams @zoom_us every time I get a meeting invite with your product, I can’t use my laptop because my mic decides not to work and I can’t figure out how to fix it. Any ideas? Is this a firewall issue?

  • And_Thats_IT Mad Dog (@And_Thats_IT) reported

    Am I the only person that can’t help but stare at themselves while on @zoom_us ?

  • Asrullah_ Asrullah (@Asrullah_) reported

    @zoom_us what can I do so that I can use zoom for more than 40 minutes I am an educator from Indonesia and already registered using my school account..but still don't get this facility..please help..🙏

  • DoubleSalesClub DoubleSales (@DoubleSalesClub) reported

    Yo @zoom_us Any idea how you cancel a scheduled meeting from an iPad? Seems like a reasonable requirement if not even common. Help.

  • satxsam Sam Yates (@satxsam) reported from Hollywood Park, Texas

    Hi @zoom_us I get why we can’t login to a meeting from multiple devices with one account, but must we force re-entering credentials on 2 computers every time I need to switch between them? Makes for a bad experience going between home office laptop and living room Mac

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