Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Tara Bruno
(@tarabruno) reported
As a "video" platform, I'm gonna need @zoom_us to up their video recording quality. It's downright terrible at the moment. Please and thank you. xx
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Get Investing
(@get_investing) reported
@AREFlN Not good enough bro, copytrader needs to fix up $ZM fix up @zoom_us @ericsyuan
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Janet Rodriguez
(@JanetRo37442412) reported
@zoom_us zoom not working 😭🤨🤨🗿🤨🤝🤌😦
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Aizat Shamsuddin
(@AizatSH_) reported
@zoom_us customer service sucks. Sucks sucks sucks.
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Paul Conway
(@DoomCube) reported
@zoom_us my wife is trying to activate an account which was paid for. She received the activation link on the 7th of December, but it is now somehow expired. The online not won’t help, who do I contact to resolve this?
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Kalpan
(@BlackCoffeeOnli) reported
@_theaxeeffect_ @zoom_us plz solve her problem.
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Fart Vandaley
(@FartVandaley) reported
@zoom_us you're password reset function doesn't work. It just emails you a link to sign in again. This is a basic function, you should fix this ASAP. Horrible.
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freedomfollowers
(@freedomfollow5) reported
Looking for help on #zoom @zoom_us - need to be able to mute 1 participant all the time but allow others to unmute & how to tell if someone leaves? Pls help
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Louis Carter
(@louislcarter) reported
@zoom_us was just holding a zoom meeting with several people and it went down - did anyone else go down? #zoomisdown #zoomdown
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Twiggy Twigs ༉‧₊˚ ∥ Dead’s Manic Pixie Dream Girl
(@GOTHTWlGGY) reported
Hey @zoom_us I’m sorry I solved the problem
-
koley
(@autumnrats) reported
@mrsavalance @zoom_us Try updating the drivers for the webcam Go to device manager and find d the webcam Right click and select update drivers Then it will ask about where to find these drivers, click the option that says about searching online That should help a bit maybe
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Kira B.
(@babykeeks5) reported
@zoom_us please shut down this week, we are stressed!
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adem özmen
(@zizil_61) reported
@zoom_us today in my lesson one of my students account has been hacked. Even if I locked the rename function, the hacker could rename himself. Moreover he/she wrote obscene words. Not only on the phone, but also on the pc. This is the fourth time we have this problem. We have
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Felipe Mejia
(@felipemejiarei) reported
from
La Vergne, Tennessee
@zoom_us omg your chat system sucks!!! I cant log into my zoom bcuz well idk lol! Help please
-
Dr Jarryd Willis PhD
(@DrJarryd) reported
If anyone finds a solution to this please let me know asap Ultimately @zoom_us should correct the coding error in the recent update. @social_brains @AmandaKMontoya