Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • __ohthatscute oh, that's cute. (@__ohthatscute) reported from Bronx, New York

    @zoom_us You’re working with the law enforcement to spy on users. Take this down.

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us Michelle Frick who "works" for you is rude and not helpful. Your customer service is HORRIBLE.

  • jyu_pdx James K. Yu (@jyu_pdx) reported from Portland, Oregon

    @zoom_us this stance is not clear because you do not explain who we are or who this is directed toward. you also neglect to mention the issues

  • CamInTheCloud Cameron (@CamInTheCloud) reported from Marysville, Washington

    @zoom_us WRONG, Deleting my app / shutting down my account

  • 2601Manish Prof. Manish Thakur (@2601Manish) reported from Mumbai Suburban, State of Mahārāshtra

    @zoom_us quarter was crazy town: - Sales grew 170% - 769 customers paying them $100k+ annually, +90% - 20x increase in meeting minutes. From 100 billion hrs in January to 2 trillion hrs in April. - #AWS added thousands of new servers for days in a row to help meet demand.

  • NinnaMakrinov Ninna Makrinov @ChileHunger (@NinnaMakrinov) reported from Birmingham, England

    @HelenConnick @zoom_us That reminded me so much of the start of my career. I worked in consultancy. I prepared teaching materials and did the research. Older men taught them. I was told I was too young. I was not told I was female and not thin enough, although I'm sure that was part of the problem.

  • _venabme #šhįñëTHRŪthëŠHÅDË (@_venabme) reported from Charlotte, North Carolina

    I need help @zoom_us

  • KellyKlobucher Kelly Klobucher (@KellyKlobucher) reported from LaSalle County, Illinois

    @zoom_us I want a phone call. I've been begging Michelle Frick for assistance for THREE DAYS. Your online system crashes or kicks me out. When I call I have been put on hold for 20+ minutes, then someone who can't help me takes a message and promises a call back.

  • SophieBarnesx Sophie Barnes (@SophieBarnesx) reported from Billericay, England

    @emmasarfas @zoom_us 😂👌🏽 I’m sure @zoom_us can help when online.

  • PhilWeasley Phil Weasley (@PhilWeasley) reported from Columbus, Ohio

    @zoom_us you’ve made a lot of terrible decisions and I’ll be canceling you and deleting the app!

  • callmeshegs Shegzy Billions - Greatness is a Marathon (@callmeshegs) reported from Ikeja, Lagos State

    @zoom_us I can't find enable custom live streaming service on my account .. How can I resolve this

  • WesBEnterprise Wesley Barnett (@WesBEnterprise) reported from Beaufort, South Carolina

    @ddosguru @tmcg89 @Jason @BlueJeansNet @zoom_us This one is especially terrible. Relatedly, Zoom had much better word of mouth. I had barely heard of BlueJeans, even today.

  • theChrisDo Chris Do (@theChrisDo) reported from Los Angeles, California

    @CA12L0 @rodemics @Blackmagic_News @CanonUSApro @Dell @zoom_us @artcenteredu No service offered right now. Just experimenting with improvement engagement, participation and dialogue.

  • garyrikard Gary Rikard (@garyrikard) reported from San Diego, California

    @ylfnogard54 @CPDChina @MauraMoynihan1 I understand the law and China has a lot of latitude with discretion. a tough issue because if you are cited for violation then you are forbidden to do business in China forever. #zoom is in a tough spot. @zoom_us must partner with other companies and apply pressure to China

  • BecauseJyoty Jyoty Singh (@BecauseJyoty) reported from Hackney, England

    @zoom_us sort your customer service out!!!!!! Kmt I’m trying to set up a free educational webinar and you’re basically making it impossible 😭

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