Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MbLoPo19 Marybeth E. LoPorto (@MbLoPo19) reported

    @zoom_us are there any access issues this morning? I can’t seem to connect. I am NYCDOE. Thx

  • vnvobit Higgs (@vnvobit) reported

    what is it with @MicrosoftTeams and Macs? Latest update has rendered video calling impossible as anytime I initiate one the call is immediately disconnected and Teams restarts. No issue using @zoom_us this morning (rock solid) but teams used by most I work with

  • cmbaileyatx Caroline B (@cmbaileyatx) reported

    @metraux_julia @besswww @zoom_us I would say the same, although I have noticed some issues with Google Meet lately where not everyone will show up on screen - it’ll just show an icon instead of their face, which is frustrating; and a bit of an audio lag. Zoom doesn’t usually have that lag.

  • JamesCraigmyle James Craigmyle (@JamesCraigmyle) reported

    @alk2001 @Skype @zoom_us It’s not when they are young that they show the issues from jumping and acting out of control. It’s when they get older and they can’t get around

  • SGInterpreting Sarah Glendenning (@SGInterpreting) reported

    Aaagh got a green screen which is great except for @zoom_us. The angle on the camera seems to be really wide. My green screen fits everything else! How to I solve the issue except for buying a wall to wall screen?

  • misscbong miss chanandler bong (@misscbong) reported

    @zoom_us, why you glitching? I just bought a new laptop and you gave me a heart attack thinking that it's my laptop problems 😞

  • alexiablohmuk Alexia Blohm & Dora the Doodle (@alexiablohmuk) reported

    @SGInterpreting @zoom_us If you're on Mac iglasses may solve the issue

  • JonathanDHolden Jonathan Holden (@JonathanDHolden) reported

    @A11yLondon Does @zoom_us count? You CAN add auto or live closed captions without an account from a third-party service... Or pay for integrated CC

  • JenniferWathall Dr. Jennifer Chang Wathall (@JenniferWathall) reported

    @zoom_us I want to be able to record myself while setting my slides as a virtual background. The current ios update has disabled this. Please fix this bug 🙏🙏🙏

  • jesy_not_nelson Jess 💎 (@jesy_not_nelson) reported

    can @zoom_us give us a break for one day and just break down?

  • b_riederer Bernd Riederer (@b_riederer) reported

    @suchi_kulkarni @zoom_us @Skype If I remember correctly I had similar problems shortly after upgrading. However I did a lot of reinstallations after upgrading and now everything works without a problem. So I would suggest to delete (properly) the applications and reinstall them. Have you already tried this?

  • SimonNott Simon Nott (@SimonNott) reported

    @JasonGroves1 @BBCWorldatOne This Pandemic really has been a boon for learned pessimists satisfying an urge to deflate the nation with a worst case scenario. The mere sight of one staring down a computer screen will be the lasting image of 20/21. @zoom_us - you have a lot to answer for!

  • jpowell1997 Jerry Powell (@jpowell1997) reported

    @zoom_us May we please give a an independent per person volume slider or noise suppresion? So many people don't care about being on the other end of a child screaming into a mic randomly. This problem won't stop after a pandemic.

  • SGInterpreting Sarah Glendenning (@SGInterpreting) reported

    @lizsmithterp @zoom_us Thanks Liz, does that solve the problem?

  • zoehanjiii 🐮 (@zoehanjiii) reported

    @briiieee_ you can flip your own vid in the settings but it doesn't flip your vid in other participants, i will never open my cam again @zoom_us my non-asymmetrical says i look really ugly pls fix this

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