Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Phoenix, AZ | 1 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Becky
(@beckybecs) reported
from
Usk, Wales
@SingleDadSW @UniKent @zoom_us I asked our head of faculty about it but my our uni doesn’t allow it due to security/IT issues, it’s not secure enough x
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Joshua Sillers
(@sillejo) reported
from
Minneapolis, Minnesota
When is @zoom_us going to fix the fart vulnerability !!! I’m so tired of all these holes in the system #plugthefarthole now!! 🤣😂🤣
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rae
(@rachelrae9) reported
from
Dunn Loring, Virginia
@zoom_us my friend has spoken with your customer service 6 times and has had no results and has had no one contact her about being charged for services she didn't get!
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Sarah Stierch
(@Sarah_Stierch) reported
from
Sonoma, California
@zoom_us @FBI Thanks. It wasn’t my meeting but I passed on best practices to the organizer. I can’t DM you without you following me, btw. I also have had an open ticket with Zoom support for 13 days regarding a billing issue, so any help with that would rock.
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Will Ricketts
(@tb_doc) reported
from
Merton, England
@drcharlottetai @MicrosoftTeams @BlueJeansNet @zoom_us @StarLeafCo Yes, has to make a rapid dash after today’s second call after a tactical error in advance! 😳
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Roger Yerramsetti
(@rogery) reported
from
Adelaide, State of South Australia
@zoom_us @bigjsl @MicrosoftAU Don’t get too evil zoom! I’m a paying user and don’t mind paying for your service but what got me there was a couple of months using an easy and flawless free experience that didn’t make me jump through hoops.
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stuart carroll
(@stuart_carroll) reported
from
Wokingham, England
In case anyone else encounters this issue, when using @citrix VDA version 2003 @zoom_us VDI client does not detect the webcam - works fine on 1912 LTSR VDA
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Andre Kempe
(@kempius) reported
from
Altafulla, Catalunya
@paigecraig @zoom_us Thought about it few days ago. Problem is size of potential target audience vs. shipping of goods in time. Small groups per session vs. experts who have interesting stories & reliable to stream live at a given time
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Michael Massie
(@m_massie22) reported
from
Lynchburg, Virginia
@TheSceneVault @zoom_us @YouTube I can’t do Thursday nights but if y’all ever do another then I’m down
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Dr Robert Adam 🇪🇺
(@rejadam) reported
from
Edinburgh, Scotland
@leesonl @MicrosoftTeams @Microsoft @zoom_us If only they would just get on with it, and tell us, everyone talks about the problems with Zoom and GDPR but Teams which is often the preferred platforms many workplaces has been really difficult for deaf people to work with.
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Nancy Limau
(@NancyGithoitho) reported
from
San Francisco, California
@bonifacemwangi @zoom_us @MOESTKe @coachdeluca33 Look at our problems.
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Linda Hellard
(@LindaHellard) reported
from
Cardiff, Wales
@halexraynal I really hope @zoom_us are working on this and will release an update to fix this!
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Josh Parkin
(@joshparkinnyc) reported
from
Bronx, New York
@zoom_us my “group” is locked out of our zoom account. I can’t sign in to get support or call. I’ve left several messages with your sales answering service and can’t get a call back. Please contact me.
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Manav Jain 🇮🇳
(@Manavjain994) reported
from
New Delhi, National Capital Territory of Delhi
@zoom_us I am looking to upgrade my Account from basic to pro pleade help whether i will be able to live stream my meeting on facebook after upgrading. Kindly advice asap.
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Cian
(@Pancucci) reported
from
Exeter District, England
It was heartbreaking not to be at my Grandmother’s funeral yesterday in person. But with the help of my mum + my cousin, we live-streamed it from the cemetery on @Zoom_us, using a phone, dodgy 4G signal + dodgier Bluetooth speaker (as a mic), so friends/family could see it live.
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