Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Anchorage, AK 1
Bogotá, Distrito Capital de Bogotá 1
Kolkata, WB 1
Oakland, CA 1
Málaga, Andalucía 1
San Juan, Central Luzon 1
Louisburg, KS 1
Tepic, NAY 1
Lancaster, England 1
Fredericksburg, VA 1
East Stroudsburg, PA 1
Camberley, England 1
Charlotte, NC 1
Madrid, Comunidad de Madrid 1
Gustavo Adolfo Madero, CDMX 1
Lisbon, Distrito de Lisboa 1
London, England 1
Houston, TX 1
Patna, BR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • thomashageleit thomas hageleit (@thomashageleit) reported

    @zoom_us Oh, we have another problem: When sharing the screen with the visitors, and we share the app keynote, I have no mouse curser. Not even to push zoom buttons. If i guess correctly I can click, but I don’t see the mouse. What could that be?

  • lareeciaa lala🪴 (@lareeciaa) reported

    @zoom_us can you be down for a week? I need a vacation bro

  • Pacl1wWXIAK5jrf 愛愛 左 처음처럼 明快 果敢 태평가 (@Pacl1wWXIAK5jrf) reported

    2. member should be sacrosanct whether u have @zoom_us with Susan Collins or not How can people trust have confidence in a party💙that doesn’t defend its members whether its successful or not¿¿ This is way beyond campaigning🐘should’ve shut down her primary & if the shoe was

  • heynvoi Popopoyyyyy (@heynvoi) reported

    Helloooo, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error. Please? we have an important meeting now @zoom_us 🙏🏻🙏🏻 Thank youuuuu

  • mialoira mia (@mialoira) reported

    Oh good, the @zoom_us billing issue continues. Just got charged $1400.

  • taarusauce たーる (@taarusauce) reported

    .@zoom_us Hey! I have a Linux version of the zoom that crashes when I go into the breakout room. Is that a spec? Are you kidding me!? PLEASE FIX IT NOW!!!!

  • danleatherman dan leatherman (@danleatherman) reported

    @ZevEisenberg @zoom_us Yes, it's awful trying to teach online with this issue.

  • outbondtraining Outbound Training (@outbondtraining) reported

    @zoom_us We have 400 people meeting, this morning, everybody in, music on, they trouble when we start, everything just stop function normally, now we are delaying meeting for 30 minutes till we figure it out, can you help?

  • cmontong Cathy Montag (@cmontong) reported

    @zoom_us Before we could click a participants name in the chat & it would get the chat cursor ready to type to them. Now when I click their name it just highlights around the whole chat box & I need to click again to type. Can you fix that so we don’t need to click to type?

  • raisecain Dr. O—, mask wearing is an act of love (she/her) (@raisecain) reported

    @_eamonnbell @zoom_us Oh really? I am not able to find anything about this. This could help...

  • rosesareroje ell (@rosesareroje) reported

    Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error, it's lagging so hard. Please? we have an important meeting now @zoom_us

  • 3dleo Leo R Castillo (@3dleo) reported

    @zoom_us Terrible customer service. Our company is always offered discount pricing but our ZoomRoom is not working. I have 2 ask: are we seeing another terrible future comm provider develop (ala ATT) where we pay for just being connected even if nothing works? #zoomfail

  • rosesareroje ell (@rosesareroje) reported

    Hi, can you please fix the server? I'm located in Indonesia and IDK why or maybe just in my country but we were facing an error. Please? we have an important meeting now @zoom_us

  • CTag115 Catherine Sontag (@CTag115) reported

    Hey @zoom_us so I’m not allowed to have live customer service support because I don’t pay enough money to deserve that? But if I talk to a sales person about my question and higher plans, I get attitude because I’m just asking a question and not actually ready to buy?

  • ImperfectMaster Jai ✨ (@ImperfectMaster) reported

    @zoom_us I’m unable to connect on mobile data. Please help.

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