Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Lady Di
(@Ova_Dia) reported
The students who miss class are the most underserved. They shouldn't be punished because their school district is under water and can only afford the free version of your service @zoom_us
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Eduardo Munoz
(@eduardomc) reported
What a terrible user experience. Forcing users to upgrade to latest version before opening Zoom. I lost the first 8 minutes... @zoom_us
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ellyvstheworld
(@ellyvstheworld) reported
Hey @zoom_us - I can't contact support because I'm on a "free" account, but I'm supposed to be on enterprise. Please help! Can you get in touch with me? Somethings broken...
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Hair Follicle
(@hairfollicle12) reported
@zoom_us is there a known problem with what iPad (5.4.3) participants see when Spotlight changes? I’ve hosted 2 meetings where iPad users say, at some point, they start seeing the previous person spotlighted instead of the current. We use replace spotlight only. Host in 5.4.4
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Darryl Hunt
(@210Darryl) reported
So @ww_us charges $40/month to be part of the organization but is about to shut down a ton of virtual meetings because they're not attended by enough people. 40 minute meetings are free on @zoom_us. I wonder how many people will realize they no longer need Weight Watchers?
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Always Count All Ballots
(@TheWheelMe) reported
@zoom_us stop stealing focus! terrible UX
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Dewuxx
(@Dewuxx) reported
Yo @zoom_us figured I’d tell y’all, Sense ur application already has so many problems, it minimizes anything I have full screen very 30 seconds(ish)
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a.m.fibalus
(@tigerofwrath) reported
@kedi_sofa @zoom_us zoom wd have been no fun or help without cats
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JT Dahl
(@JediJamez) reported
Hey @zoom_us I’m a private tutor, for the past year I’ve been able to do meetings that are over an hour. How come all the sudden it ends my meetings after 40 mins unless I upgrade? BULLSHIT. My business has already been hurt enough by the pandemic. Fix this.
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charu chandna
(@charuc47) reported
@zoom_us Tried, still not working
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Panos Vouzis
(@pvouzis) reported
@Stefanogridelli @zoom_us I have Google WiFi but still having issues on the far corner of the house. I am trying to verify if cabling would fix all that. If it does I will pull cables.
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Yvonne Marinkovich
(@ymarinkdc) reported
@zoom_us @scottmcleod Thiat is not working for me.
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NearFuture
(@nearfuture) reported
Dear @zoom_us , your kaptcha system is thoroughly broken and makes your site unusable. Your website makes it impossible to figure out how to tell anybody about it.
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Sam Kurd
(@Kurd_SK) reported
@zoom_us do you even think I’ll upgrade when I don’t even know if the paid account will not freeze? Obviously your CEO just offers lip service in interviews but the reality is that YOU ARE NOT COMMITTED to customers! Period!
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Marla Carfizzi
(@MarlaCarfizzi) reported
.@zoom_us Hello. I have been having issues with the client all day. It says Error 5003. I have uninstalled, reinstalled, restarted my computer, tried wifi and hotspot. Nothing has worked. I can still access my meetings through the website. Please help!
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