Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • jw_lockhart Jeff Lockhart (@jw_lockhart) reported

    @zoom_us I was literally complaining that when your representative gave me this answer over email, it ignored my problem. (Problem is: the download link for linux/fedora/x64 points to an outdated zoom client.)

  • can_dancing Anyone Can School Of Dancing Official (@can_dancing) reported

    @zoom_us hi I have tried using the support thing but zoom has lost a meeting I recorded that I need to submit for university. Please can someone help. I'm in tears with the stress.

  • fractalsevrywhr Nora Paul-Schultz (@fractalsevrywhr) reported

    @wokeSTEMteacher I wish @zoom_us would allow me to see if students were in the waiting room while I am in a breakout room. I often have students (b/c of internet issues) stuck in the waiting room because I am helping someone in a breakout room and didn’t see they were there.

  • DrTaraGoddard Dr. Tara Goddard 🚸 (@DrTaraGoddard) reported

    @AndrewRumbach @paulonabike @zoom_us How has no one written a simple algorithm to allow your gaze to be corrected depending on distance of camera from gaze? I'm not saying that well, but seems like a simple fix, even if it isn't true eye contact.

  • Conanbatt Gabriel (@Conanbatt) reported

    @antoniogm @zoom_us Oh wow i hadnt thought of this. Its an actual constitutional level problem

  • MattPlen Matt Plen (@MattPlen) reported

    @zoom_us I opened a ticket last night to resolve this but have not heard back - can you help? @zoom_us

  • Truth_Quest30 Ryk Comerford (@Truth_Quest30) reported

    First @zoom_us meeting using phone as webcam worked. @dev47apps 👍 Attached phone to a tripod, fits behind TV/PC monitor. Only glitch was the audio was weak for meeting member, phone a few feet away. Have to attach a microphone.

  • ellie_grout Ellie (@ellie_grout) reported

    Talked to @primaryteachew about #KS23Transition for so long I have broken @zoom_us 😭😭😭

  • StegasauroB Stegasauro Benedetti 💙 (@StegasauroB) reported

    @davetron5000 @gortok @zoom_us And the help pages are written by a bunch of monkeys with typewriters.

  • dim_le_sid Dim_le_Sid (@dim_le_sid) reported

    @zoom_us Hello, I am having connection issues all of a sudden. Firewall and antivirus checked, could you give me a link in order to try downgrading to another version?

  • BlasterOfArt Trina Parrish (@BlasterOfArt) reported

    @wokeSTEMteacher @zoom_us It’s such a huge accessibility issue. It’s not even something that would “be a nice feature;” it’s willful neglect on the part of the software developers (because I *know* they’ve been told).

  • dim_le_sid Dim_le_Sid (@dim_le_sid) reported

    @ruth_erazo @zoom_us I think downgrading to previous versions could solve the problem...

  • stevenmtaylor Steven Taylor (@stevenmtaylor) reported

    @zoom_us All of a sudden getting error 1132 on the windows 10 desktop app. Logging in on browser work. Been hours on with MS. They say its a Zoom issue. HELP please.

  • AsTonySh Tony (@AsTonySh) reported

    To be honest I think Google Meet is much better than @zoom_us because: 1. Google Meet doesn’t require to install the software; 2. Zoom doesn’t support live transcription; 3. Zoom requires to login every time; Why people still use Zoom?

  • theecommlab eCOMM—LAB (@theecommlab) reported

    — B2B: Business to business When a business sells their product or service to another business. Example: When a business purchases an enterprise license for their staff to use @SlackHQ or @zoom_us

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