Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • kaiwharton Kay Dub (@kaiwharton) reported

    @zoom_us @core57 As a small business owner I have to publicly state that Zoom has awful customer service and even worse billing practices. Was over billed and contacted you in May. The issue is STILL not resolved! This is terrible!!!!!

  • dear__an_ ann (@dear__an_) reported

    i wish i could send a message to the professor or a ping or something @zoom_us pls fix your waiting rooms

  • ThefakePenguin 🎄The Penguin Gamer🎄 (@ThefakePenguin) reported

    @zoom_us when I open zoom it makes my laptop very laggy. is there any way to fix this?

  • rhematt Dr Richard Matthews 🇦🇺😷👻 (@rhematt) reported

    Has anyone else seen that @zoom_us no longer accepts NDI Audio? Video works without an issue but NDI Audio doesn't flow through on MacOS Big Sur. Checked NDI output from OBS and NDI signal generators. It works into a monitor just not into Zoom. #OBS @OBSProject @NewTekInc

  • Johnisdeadf Henny with the henny (@Johnisdeadf) reported from Alamo, California

    @zoom_us can you help me find my son?

  • TessaKeough Tessa Keough (@TessaKeough) reported

    @genealogytours @zoom_us Glad it resolved - sorry you had issues

  • celicoo Marcelo Alves (@celicoo) reported

    It's unbelievable how @zoom_us is the cloud-based video communications app #1. It sucks! I have never had a good experience with it. It's unsafe. It's broken. It keeps forcing people to use their awful desktop app instead of the web-based app - I "wonder" why is that.

  • MatteoTre3 Matteo Trevisan (@MatteoTre3) reported

    @zoom_us Good Morning, I'd like to buy a business version of zoom.. I'm Trying to insert a Vat Number, but the site can't recognize it.. I need help please.

  • speechieLO Lauren Osborne (she/her) (@speechieLO) reported

    Hey @zoom_us, Is it possible to add a meeting to my Zoom "Meetings" Tab, when I'm not the host??? Or do I have to trawl through my email everytime to find the link? (I did try the online help center, but I couldn't find the answer).

  • genealogytours CHRISTINE WOODCOCK (@genealogytours) reported

    @TessaKeough @zoom_us And my son figured out the problem in 10 minutes

  • genealogytours CHRISTINE WOODCOCK (@genealogytours) reported

    Absolutely disgusting customer service from @zoom_us Paying customer can’t access phone support so after 2 wasted hours and now FIVE agents I’m no further ahead #poorcustomerservice #servicefailure

  • realBobbyHealy 𝘽𝙤𝙗𝙗𝙮 𝙃𝙚𝙖𝙡𝙮 🚁 ⚕ (@realBobbyHealy) reported from Firhouse, Leinster

    @AlanMeaney @zoom_us Yep. And doesn take 20 minutes to startup nor require an MS login half the time.

  • flyersjunkie Hey Donnie, YOU’RE FIRED!! (@flyersjunkie) reported

    @brianstelter And my elderly parents couldn’t figure out how to fix the video picture on our family zoom call. It doesn’t mean @zoom_us has a vendetta against my family.

  • danjordan1_ Danny Jordan (@danjordan1_) reported

    My sister got married today in a zoom wedding. My only responsibility was to record it. I forgot. @zoom_us plz help.

  • BradRob23 Brad Robinson (@BradRob23) reported

    @zoom_us I’m unable to access my paid account and am getting sent in circles by support. Please help.

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