Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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David Jennings
(@mrdaj78) reported
Dear @zoom_us, Your service is GREAT. It's made remote learning a truly viable possibility. But I have one request: can I please stop having to see my own dumb face while I teach? I want my kids to be able to see me, but I am tired of seeing this goofy mug. Let's do this. dj
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Mark Galpin
(@markgalpin) reported
@MichaelCade1 @tsmith_co @zoom_us from personal experience Michael, I found it was Teams causing more of an issue as Tim states you can't disable it. You have to create a virtual device
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Kathryn A. Ostrofsky
(@K_Ostrofsky) reported
The automatic @zoom_us closed captioning is remarkably accurate! Still, two of my favorite #Massachusetts-themed errors today included "NYU" being spelled "MIT," and a list of three Massachusetts cities that got written as "Boston western LOL."
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Simon Poulton 🐙
(@SPoulton) reported
@zoom_us I'll skip that for the moment as I'm not on Zoom calls that often (and I don't really have time), but anecdotally, I've heard this is true for many other folks too, so I don't think this is an isolated issue to just me.
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Denali
(@denaaaali) reported
@zoom_us make it so i can turn down specific people in calls
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Bethany Turner
(@BethanyT_23) reported
@zoom_us No, it isn’t saying there is an error it is just automatically taking her to a different class meeting.
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Juan David Serrano
(@jdsermu) reported
@zoom_us @JharnaPariani Had the same issue and fixed it by running the installer as administrator (right click + run as administrator)
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j 🧸
(@TheHijabiApollo) reported
Petition for Zoom to let us slow down a recording, I did not choose to have this professor who raps formulas. @zoom_us
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Ginger 🦋
(@GinLessIsMore) reported
@zoom_us Why can’t a host have Spotlight control in a breakout room? Please! Help out the reading specialists. 🙏🏻
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KenjiiscoolYT
(@TechKenji) reported
@Google @zoom_us please add a way to turn down video call audio without turning down all audio im tryna edit some videos not listen to some asmr yoga with laggy *** punk rock playing in the background
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Mario Cruz
(@Searcher26) reported
@zoom_us Black Hawk Down
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Suzie Neuwirth
(@Suzie_Neuwirth) reported
@zoom_us 2/2 can someone please contact me asap- if not can you please give me your UK contact for legal complaints as this is a consumer rights issue now if I am unable to access a paid service
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Drew M. Loewe
(@drewloewe) reported
@zoom_us Consider adding an audio notification when breakout room participants ask for help? I try to track the on-screen notifications, but when I am bouncing around screens and groups, audio would reinforce the notification and avoid possibly overlooking a student. Thanks.
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McKinley Knapp
(@freedometro) reported
@zoom_us what is Error:1132 ? I have tried everything from deleting the app, making a new profile, wiping my computers hardrive, reinstalling the app, and still "Meeting not working, Error:1132... like.. what the actual heck?
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Bethany Turner
(@BethanyT_23) reported
@zoom_us It didn’t work and I apparently don’t have access to call live support. My student has missed several classes because of zoom redirecting her to the wrong meeting. I need help resolving this ASAP.
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