Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • DiannaBlake Dianna Blake (@DiannaBlake) reported

    This semester I have120 students & some will be alone on Thanksgiving, by choice or not. I've invited them to a @zoom_us hangout that day & want to send each a @UberEats GC. If you can help make this happen, Venmo is DJBlake. I will refund all unused funds. #payitforward

  • Crash_it Bad Drivers Chi (@Crash_it) reported

    @zoom_us everyday around 6pm CST I have problems with hosting meetings. People who join can't see any messages I sent or hear any audio until they are eventually dropped out of the meeting.

  • ProfessorShana Shana Sturla (@ProfessorShana) reported

    @cispt2 @zoom_us I was just in a meeting asking my companion to move her cursor it was obscuring some data. Following confusion we realized the problem--It was my cursor.

  • elenaki_cool Helen Muchacha Loca® (@elenaki_cool) reported

    @zoom_us it doesn’t let me enter a meeting from PC.... massage: An unknown error occurred....😒😒😒😒

  • MaritteRensen Maritte Sørensen (@MaritteRensen) reported

    @zoom_us I'm trying to request a demo but it won't submit and just keeps adding country code to my phone number. Please help.

  • elenaki_cool Helen Muchacha Loca® (@elenaki_cool) reported

    @zoom_us it doesn’t let me enter a meeting from PC.... Message: An unknown error occurred....😒😒😒😒

  • kevinkrautle Kevin Krautle (@kevinkrautle) reported

    After being @zoom_us’s QA again. I can report that High Fidelity Audio has big issues with quality across devices. Receiving Mac sounds like a 192 bit mp3 as advertised even though I would prefer more like 256 bit. iPhone is like 128 bit mono. iPad sounds worse like 96 bit mono.

  • ThatOne07722690 Qg8278 (@ThatOne07722690) reported

    @zoom_us i hope you burn down to the ground

  • djprivatedancey Angela (@djprivatedancey) reported

    @zoom_us Hey Zoom, your recent update “broke” computer sound sharing for me. My MacBook Air with older software version works fine; on updated iMac, sound is choppy and full of static. I teach film studies and this is totally unacceptable. Please help.

  • Hypepraise NiYa Costley (@Hypepraise) reported

    I am working with teachers whose students can no longer pin in @zoom_us . it is not all the teachers but only some. Has this happened to anyone and how did you fix it?

  • Ken_bytheWay Ken_A.I. (@Ken_bytheWay) reported

    @lostsoulbrand @zoom_us @comcast I predict 2021 the year twitch dies. Or just the strong will remain to keep it running. And I mean more than 1k concurrent viewers. And cramming ads down our throats

  • busty01 Busty (@busty01) reported

    @nehpazojArchieH @zoom_us That witch , can she leave Meghan , Archie and Harry out , she doesn’t report on Zara, Peter and York sisters does she. Meghan and Harry are not working royals, their private contact with his family is none of Ingrid’s business

  • FlickWasTaken FlickWasTaken (@FlickWasTaken) reported

    @zoom_us @ericsyuan help i cant open zoom

  • patheticworm5 worm (@patheticworm5) reported

    @zoom_us i clicked the "touch up my appearance" checkbox and my computer crashed, pls help

  • ethameta ethameta (@ethameta) reported

    It's pretty convenient that @zoom_us doesn't have any support AND their unsubscribe feature is completely broken. STOP

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