Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Yung Kyoto
(@ykyungkyoto) reported
@zoom_us please make a glitch so I can get out of my classes
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Deon Irvin
(@justsayinman) reported
@zoom_us you guys should suspend Jefferson Parish Public School System until they fix the record of Ka’Mauri Harrison. They used your platform to taint his school record, they need pressure to do the right thing. Through your platform the contend a home is apart of the school.
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Austin Cory Bart
(@AustinCorgiBart) reported
@nathanielgranor @zoom_us I'm not saying I have a laundry list of complaints or a heap of suggestions (although I do have both), but I can just say it's not working and I want to try other things. At this point, Imma throw pedagogy at the wall and see what sticks.
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BruceDC
(@Bruce35dc) reported
@bookoisseur @zoom_us Any time. Hopefully that will fix her problems.
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Rachel Billington
(@rlpb110) reported
from
Guildford, England
Clever Twitter friends. Any idea how to solve @zoom_us probs for Mum&Dad? Each time they can’t turn camera on & all we can see is a crossed out camera symbol. They can see us & we can hear them. All settings have been checked - they say. Got to sort it b4 Christmas #zoom #help
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Steve Mahoney
(@_steve2_) reported
Given I'm on Big Sur I get the error that @AppleSupport can't verify the application for malicious content with @adobe PhoneGap The provider has to supply an updated version The same error happens with @zoom_us An issue with using the latest and greatest OS
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Pooja Rai
(@PoojaGrey) reported
Hello @zoom_us ~ Is this how you work? We have been trying to either cancel our subscription or change the plan, yet there is NO mode whatsoever. Tried, bot, calls and mails, multiple times. Please RESOLVE immediately, as we feel let down by your opaque system! #Zoom #fraud
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paul shircliff
(@shirky17) reported
. @zoom_us I have you on a second screen When I go to share something on screen 1, zoom comes back to screen 1 drops down to one box, closes chat, closes participants... Also , names are randomly dropped from video box .????
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🇺🇸🇮🇱🇭🇰🇹🇼U.S. of the West🌐🦅
(@US_of_the_West) reported
@zoom_us FIX THE MAC CLIENT ON BIG SUR!!!
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rachael
(@bookoisseur) reported
Anybody having a weird issue with the latest @zoom_us update? My stepmom suddenly can't control a meeting with more than 16 participants. Like her ipad goes nuts. She's emailed them 3 times and gotten no response, and yes she pays for her account. Please help me I'm very tired.
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Kristy Schirmer
(@Zockmelon) reported
Help! Can someone with a Zoom subscription please tell me if you create a new meeting, can you see the 'requires registration' button? I swear my button has gone missing, all the help/support pages say nothing about this check box disappearing. @zoom_us or anyone - please help!
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Kim Weeden
(@WeedenKim) reported
Suggestion for @zoom_us: indicators on the bottom bar that show, in real time, the speaker's internet connectivity and audio quality. Would help compensate for the absence of nonverbal cues that help speaker figure out when comment isn't intelligible (because of tech issues).
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Jo Gibney 😷😻🧀☕📱
(@JoGibney) reported
@zoom_us hi! Is there a way to give cohost access to set up breakout rooms? Despite your help centre saying cohost has same access as host, cohosts can't set up breakout rooms. Is there someone I need to change in setting? Thanks
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Kyle Sclafani
(@KyleSclafani) reported
@Truth_Sirum Absolutely! Hands-down, it’s been a horrible year for practicing sobriety! It’s at least the worst in my own short career. The no in-person meetings thing is killing me, but I surmise that that’s by overt design. AA on @zoom_us is peculiar, interesting, & convenient, however…
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Elizabeth R
(@ebrosenbaum26) reported
I shouldn’t be surprised that I’m having way too much trouble trying to delete my old @zoom_us account after an email and name change. Even their “contact us” support form is ridiculous... #Zoom2020 #virtualeverything
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