Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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🥃 | IG : BattleRapTrap
(@BattleRapTrap) reported
@zoom_us yall have been double charging me for months and now i cancelled the service and still got charged twice THIS WEEK ALONE..cant get yall on the phone..email gets no reply...yall owe me money ASAP
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InScane
(@InScaneYT) reported
@zoom_us Um can yall like fix ur system??? Zoom is legit using 35% of my 16gb RAM.. This should legit not be a thing... Me live streaming via YouTube does not even use this much ram..
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Brett Hinton
(@hintbw) reported
By the way the @zoom_us plugin for Outlook doesn't handle add meetings to Office 365 group calendars well (at all really, you can't schedule a meeting on a O365 group calendar and have it schedule a Zoom meeting). I get kind of why, but it's still a broken workflow.
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MyLife_MyBlues
(@viccy1414) reported
Zoom @zoom_us please fix the bluetooth earphones connectivity issues on your windows app ffs! I can’t carry my laptop everywhere I go inside my house!
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No mordidas
(@MordidasNo) reported
There is nothing worst than customer service in @zoom_us it’s impossible to talk to a HUMAN BEING! My business account disappeared and there is no way to get an answer! If you are not able to handle the growth, then don’t grow!!!
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Alexander McAuliffe
(@AlexBMcauliffe) reported
@rajavick @zoom_us Could be an intentional use of an alternate channel, ie “oh your Zoom isn’t working? Zoom us to fix it”
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Adarsh Singh
(@AdarshS04701089) reported
I am facing problems in attending zoom meetings. It is continuously showing that you are not connected to Internet. Solve this issue as soon as possible. @zoom_us
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Karen Cotton
(@KarenCotton) reported
@zoom_us I am very unhappy with your Zoom platform! My daughter hasn’t been able to have a successful lesson with her teacher or her tutor this entire week because your damn zoom connection keeps not working ! We continually get kicked out of our session. Or the session doesn’t
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Amar Gautam
(@iAmarGautam) reported
@zoom_us I got the help in the end but the whole process was very frustrating. And I am not someone who would contact you without reading docs. Moreover, bots were cool but your human agents need to pay more attention and stop sending random templated responses.
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Kerah
(@KerahDavis_) reported
I look good on @zoom_us not so much on @BlueJeansNet I’m on BlueJeans more so they should fix that 🤨
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ethameta
(@ethameta) reported
How do I stop your spam? You have a broken system e-mailing me about a non-existent account and I've unsubscribed 11 times. Zero real support on your website @zoom_us
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Adarsh Singh
(@AdarshS04701089) reported
I am facing problems in joining zoom meetings. It is showing that you are connected to Internet. Solve this issue as soon as possible. @zoom_us
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Fans of 'Chip
(@FansOfMicrochp) reported
@JackPosobiec Still using the CCP video service @zoom_us for govt business. Sad!
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cl aar
(@claarrr) reported
@zoom_us why can’t you copy from the zoom chat? It’s such a simple feature that would help so much
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SuperDre
(@SuperDre) reported
@TheRightPlaceGR @zoom_us Ugh an internet outage literally right when Birgit was talking about how we need better broadband access in the area lol back up and running!