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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Eye, England 1
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • elmahar
    Elma Harmans (@elmahar) reported

    @zoom_us We urgently need support login in!! We cannot reach out to you because of our login in issue! What to do????

  • OrYusif
    Yusif Katulie (@OrYusif) reported from Accra, Greater Accra

    How do you login the @zoom_us app with a Google Linked account? Works on the web but now I'm asked for a password I didn't provide during sign up because I clicked on google. Please @zoom_us help.

  • LanaFranks
    Lana Franks (@LanaFranks) reported

    @zoom_us @JharnaPariani I have the same issue. Reported it but no response yet.

  • codycraven
    Cody Craven (@codycraven) reported

    @JCL324 @andrewmriley @zoom_us My solution to Zoom's bad behavior has been to only use the web client - which requires pretending like I am having trouble downloading the client when joining a meeting

  • javelinsam
    Javelin Sam (@javelinsam) reported

    @zoom_us for me has been just an awful experience. Always slow to log in if it let's me, often kicking me out, links to meetings not working, pass codes not working, zoom client not launching. Just a stress I can do without.

  • bltmacomb
    Dr. Barbara Taylor (@bltmacomb) reported

    I was running a large @zoom_us meeting w/ many breakout rooms. After a couple of hours, I couldn't move people to rooms. In Dec, I closed & reopend breakout rooms to fix the issue. Today it failed. I lost all access to rooms. I had to close the meeting & restart. Thoughts? v5.4.9

  • WrittenbyaPanda
    Omar Quimbaya 齐漠 🇵🇷 🇨🇴 🇨🇳 (@WrittenbyaPanda) reported

    @jdstraughan That's terrible. I am sorry that happened, Jason. That's quite frustrating. What's up, @zoom_us? Why you stopping my boy, Jason, from getting interviewed?!

  • jburshaw
    Joshua Burshaw (@jburshaw) reported

    @Sasky @zoom_us So time to burn the house down?

  • ujjjjwall
    Ujjwal Sharma (@ujjjjwall) reported

    @zoom_us Is the raise hand option disabled?? Not able to raise hand ...pls fix the problem with the new update

  • Hunter____M
    IcyKnoX (@Hunter____M) reported

    @zoom_us Today in all my classes no one has had their cameras on, and kids are saying zoom is isn’t allowing the cameras. Are the servers down but only for cameras?

  • elmahar
    Elma Harmans (@elmahar) reported

    @zoom_us That is part of the problem!! Please inform how we can have live contact!

  • pinkdynamites
    saved (@pinkdynamites) reported

    @zoom_us i need help please. i have zoom installed on my PC and every time i close the app it logs me out of my google account. so i have to log in every time

  • MadeleineSauve
    Madeleine Sauve (@MadeleineSauve) reported

    Must just be me (cuz everyone luvs zoom?!) but I’m officially pissed off at the eleventy ways @zoom_us access can be set up 😡🤬 Sign in,enter code,oops glitch! Click, enter code, join with...... Sign in, to soon! Sign in 1 min before meeting...it started 1 minute ago 😩 #fkcovid

  • blinklair
    bebo (@blinklair) reported

    @zoom_us fix your sh1t

  • travisamex
    @travisamex (@travisamex) reported

    @zoom_us why can’t I launch a poll in a breakout room? Awful - pls fix to allow this or properly update your website documentation. Nice surprise 15 mins before a huge meeting! Wanted each breakout room to do their own polls

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