Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Adamson
(@aussiedave) reported
@problogger @zoom_us Ha. I’ve all my friends who I didn’t think would see an issue here ... you were in the top 5.
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FreezingBloom
(@Freezing_bloom) reported
@IFuckWitCarlos @zoom_us never got that zoom glitch
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Jamie
(@GreySkySaturday) reported
Hey @zoom_us , I'm on a basic account and am having trouble resetting my password. Help! Your online help guides have not been helpful for me
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Camden Johnson
(@camforthepeople) reported
@almostdr_obrien My only two issues with @zoom_us is since yes or no became reactions, people that use that for voting are having a hard time since they disappear so quickly. That and there’s no built in video switcher for streaming. Other than that, yes, please zoom
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Seminare Telefonakquise
(@Elke_Kloefer) reported
@zoom_us Please can anybody help me? I want to invite people for Zoom meeting but the all come from different companies an should not see the e-mail-addresses from other participants. Can anybody help me how I can oranize this problem?
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Brad Wyble
(@bradpwyble) reported
@zoom_us has so many weird interface issues, not the least of which is that when you are leaving a breakout room, your mouse cursor is like 5 pixels away from a different button that would completely ruin your meeting by ending it. Can they please hire some UI people?
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Yvan Watchman
(@Yvantjeeh) reported
hey @zoom_us it seems like your services don't have up-to-date geolocation databases in place, which you use to allow and deny users on your service. 1/2
-
William Vest
(@williamjvest) reported
from
Cleveland, Tennessee
@aussiedave @zoom_us I see no issues here.
-
ً
(@93DEFENCELESS) reported
@zoom_us shut down zoom for the next 10 hours pls i don’t wanna go to class
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Mirielle Clifford
(@MirielleElaine) reported
@itswhitneymeyer @rgay Co-sign! I believe @zoom_us doesn’t have captioning at all in the free plan. #AccessibilityFail The Google Meets captions help me when I’m speaking to someone who has a lot of background noise (background noise is bad news bears for us Hard of Hearing folks).
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Myfavtech
(@myfavtech) reported
@zoom_us I need your help. Our company has had an account with you for 3 years with numerous recordings. Billing dept. did not provide an acceptable level of service and I can't get support to help either. Can you help?
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Mad Dog
(@And_Thats_IT) reported
Am I the only person that can’t help but stare at themselves while on @zoom_us ?
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Darren Rowse
(@problogger) reported
@aussiedave @zoom_us I see no issues at all. Perfectly sane.
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Asrullah
(@Asrullah_) reported
@zoom_us what can I do so that I can use zoom for more than 40 minutes I am an educator from Indonesia and already registered using my school account..but still don't get this facility..please help..🙏
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Jason McDonald
(@jasoneg3) reported
.@zoom_us Tried to ask for help (paid Zoom) account & used your chatbot '@ada_cx .' Endless loop of email and host key problems. I HATE CHATBOTS. Such a horrible 'customer experience' so I GAVE UP. #chatbots