Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • WithersPamela Pamela Withers (@WithersPamela) reported

    @lewis_goodall It’s hugely disappointing that tech companies who’ve made a lot of money during the pandemic e.g. @zoom_us haven’t reached into their pockets to help out, not that they should need to of course if the Govt could get their act together

  • theecommlab eCOMM—LAB (@theecommlab) reported

    — B2B: Business to business When a business sells their product or service to another business. Example: When a business purchases an enterprise license for their staff to use @SlackHQ or @zoom_us

  • tejaspatel027 Tejas Patel (@tejaspatel027) reported

    @zoom_us i cannot find any SDK to integrate your service in my application, neither it is there in your docs nor on your github repository.

  • SimonDingleyCBC Simon Dingley@CBC (@SimonDingleyCBC) reported

    @zoom_us Hey Guys: I cannot remember my password. When I try to retrieve it, the response I get is “Unable to set password for this email address.” The Zoom Help Centre has been no help. Can you help me? Thank you

  • meganoq Megan O'Quinn (@meganoq) reported

    Finally broke down and pinned @zoom_us to my task bar. #2021

  • DeLishaDS My name’s not girl it’s Leticia f*cking Lewis (@DeLishaDS) reported

    @zoom_us What is happening with your site? Cant share video, having issues with breakout rooms? Are there parts of app that are down?

  • OfficiantR St Veronica Epiphany 4 Christ ✝🍞🍷🇺🇸 🇻🇦 (@OfficiantR) reported

    @zoom_us Be using you again tmw. Please don't have the same issue google gave us last Friday. Presenting via tab

  • AndrewRumbach Andrew Rumbach (@AndrewRumbach) reported

    Is there any way to make your own @zoom_us box transparent so you can place it over the person(s) you are speaking with? It would help tremendously for keeping eye contact and feeling connected.

  • aserkin Ariel Serkin (@aserkin) reported

    @karalu79 @zoom_us That’s been my problem!

  • RandiBusse Randi Busse (@RandiBusse) reported

    @zoom_us Need help getting me to show up full screen rather than vertical and only in the middle 1/3 of my box on iPad. Thanks

  • merylkevans Meryl Evans is speaking @A11yChi on Jan 28 (@merylkevans) reported

    @reg_inee Wow. I'm shocked @zoom_us gets great marks for #accessibility when they're failing with the Deaf and HoH who need captions. (It's not a free service. Not just anyone can type caption as Zoom thinks with its "assign someone to type the captions" feature. Right, @sharieberts?

  • ElissaFlagg Elissa Flagg (@ElissaFlagg) reported

    Can anyone at @zoom_us please advise on how to size up the video feeds while I am screen sharing in a meeting with one other person? The video boxes are too small, and I can't resize like you can with side-by-side view when someone else is screen sharing. Any help?

  • InscribeP INSCRIBE ERC Project (@InscribeP) reported

    To all those who did not manage to access the Workshop via the @zoom_us link, make sure that you access the link with the email account you used for the registration: otherwise you will not be able to join! We will try to help as much as we can.

  • theautumnstar The Autumn Star (@theautumnstar) reported

    Is there any way to minimize slides & maximize speaker's video in @zoom_us webinars? #webinars #help

  • AmeliaNGibson Dr. G, but from home (@AmeliaNGibson) reported

    @rybesh @zoom_us And again, anyone can record and share the audio of a zoom meeting, captioning or no. Asking D/HH folks to bear the cost of that comfort rather than putting resolution of the security issue on the company isn't a tradeoff I'm willing to make.

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