Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Madrid, Comunidad de Madrid 3
Toronto, ON 1
Faribault, MN 1
Bremen, Bremen 1
Lloydminster, AB 1
Guayaquil, Provincia del Guayas 1
Mountain View, CA 1
Santa Rosa, CA 1
Laguna Hills, CA 1
Coyoacán, CDMX 1
Chambersburg, PA 1
Irving, TX 1
Anchorage, AK 1
Dublin, CA 1
Glasgow, Scotland 1
Copenhagen, Region Hovedstaden 1
Houghton, NY 1
Ilkeston, England 1
London, England 1
Crewe, England 1
Doncaster, England 1
San Francisco, CA 1
Cuautitlán Izcalli, MEX 1
Puebla, PUE 1
Taguig, National Capital Region 1
Abidjan, Abidjan 1
Wildeshausen, Lower Saxony 1
Sant Boi de Llobregat, Catalunya 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • drakejournaIs sarah (@drakejournaIs) reported

    @zoom_us can you help me please I need someone to direct message me

  • ecammtweets Ecamm (@ecammtweets) reported

    @mosgaard @zoom_us We are all about sharing helpful information for all of our users, but typically tech issues like what you're asking about require more back and forth in order to troubleshoot and would need one of our tech support team members.

  • JasonHitchcock Jason needs your attention (@JasonHitchcock) reported

    @JuiceboxCA dear @zoom_us uses that high stock price to give creators some love. you didn't do anything special to deserve this much capital this fast, the pandemic handed it to you, so kick it down a bit and make society better. there, i wrote them a note. Hope they see it

  • Yvantjeeh Yvan Watchman (@Yvantjeeh) reported

    hey @zoom_us it seems like your services don't have up-to-date geolocation databases in place, which you use to allow and deny users on your service. 1/2

  • MirielleElaine Mirielle Clifford (@MirielleElaine) reported

    @itswhitneymeyer @rgay Co-sign! I believe @zoom_us doesn’t have captioning at all in the free plan. #AccessibilityFail The Google Meets captions help me when I’m speaking to someone who has a lot of background noise (background noise is bad news bears for us Hard of Hearing folks).

  • Elke_Kloefer Seminare Telefonakquise (@Elke_Kloefer) reported

    @zoom_us Please can anybody help me? I want to invite people for Zoom meeting but the all come from different companies an should not see the e-mail-addresses from other participants. Can anybody help me how I can oranize this problem?

  • Miajmerrill Mia J Merrill (@Miajmerrill) reported

    @zoom_us needs to add a thumbs down reaction for Purim so we can react properly during the Megillah. I hate that sentence.

  • amayersphoto (((Aydin Mayers))) (@amayersphoto) reported

    @zoom_us how come I can’t get on phone support to figure out a problem?! Wtf

  • fernhern9 Fern H (@fernhern9) reported

    @zoom_us Good afternoon, I'm having trouble with zoom video (Nyc). When the meeting starts, the video freezes and then it goes away. Zoom recognizes both cameras but they stop working. Is this the proper place to report it? Thanks

  • Asrullah_ Asrullah (@Asrullah_) reported

    @zoom_us what can I do so that I can use zoom for more than 40 minutes I am an educator from Indonesia and already registered using my school account..but still don't get this facility..please help..🙏

  • MusicalEuph Georgie Mae (@MusicalEuph) reported

    I don't often tweet but today.I really can not belive the quality of @zoom_us.Speak to them all day on twitter to then get you to speak to support.Speak to support who close the case.I seriously can not belive it why would I buy it if they can't sort a simple problem😡😡😡

  • myfavtech Myfavtech (@myfavtech) reported

    @zoom_us I need your help. Our company has had an account with you for 3 years with numerous recordings. Billing dept. did not provide an acceptable level of service and I can't get support to help either. Can you help?

  • camforthepeople Camden Johnson (@camforthepeople) reported

    @almostdr_obrien My only two issues with @zoom_us is since yes or no became reactions, people that use that for voting are having a hard time since they disappear so quickly. That and there’s no built in video switcher for streaming. Other than that, yes, please zoom

  • chazrusso Chaz Russo (@chazrusso) reported

    I’m furiously tired of @zoom_us freezing in the middle of a virtual brand presentation. And there’s no coming back from it. Literally have to switch computers and pick up where we left off. Anyone else experiencing this? Any fix? My current #1 fix ... stop using Zoom forever.

  • GreySkySaturday Jamie (@GreySkySaturday) reported

    Hey @zoom_us , I'm on a basic account and am having trouble resetting my password. Help! Your online help guides have not been helpful for me

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