Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boston, MA | 2 |
| Phoenix, AZ | 1 |
| Altoona, PA | 1 |
| Denver, CO | 1 |
| Enfield Town, England | 1 |
| Cleveland, OH | 1 |
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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𝓮𝓿𝓸 🦋
(@amoration) reported
I'm due to be leading a @zoom_us workshop on virtual events right now - somehow the OnZoom system deactivated my account, leaving me unable to host, produce or refund workshop attendees. I can't get a person on the phone. Help? I've been a customer for years on 3 accounts.
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Jason Butler Harner
(@JButlerHarner) reported
@zoom_us Your customer service for PRO accounts t’aint good. Like not at all. 👋🏼
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Erdem Ergin
(@AhmetErdemErgin) reported
@zoom_us Count down
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hdpd
(@dewingthemost) reported
hi @zoom_us please help me fix this your website did not help me i love u i swear but WHY
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Edward Mbeche
(@EdwardMbeche) reported
@zoom_us Oooh ok, for some reason I was just clicking the drop down menu trying to find that option,.. Thanks
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Karen Cotton
(@KarenCotton) reported
Thought I would throw this out there parents aren't meant to be teachers, and all teachers should get massive raises and @zoom_us you need to fix your platform because my internet is high speed and just fine! But my child only gets five
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Jason Butler Harner
(@JButlerHarner) reported
Hey @zoom_us 👋🏼 You’re customer service for PRO accounts stinks. Good luck.
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AngelChavezS59Civ59 Blue Angel 5
(@ArmisteadIsaac) reported
@zoom_us Zoom is not working somewhat, I keep getting kicked out every 5 minutes #broken?
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Dayz_out
(@tobyrolph) reported
@zoom_us it appears the video on a zoom call via a mobile still has a 4:3 cut out. Is there a fix for this?
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jorn 🥑
(@jorn_knuttila) reported
Have witnessed several times in the last 3-4 weeks where screen sharing tends to freeze, unbeknownst to the presenter in @zoom_us meetings. It's happened to me, and others. We cannot figure out why, and frequently leaving and rejoining is only way to fix it. Anybody else? 🤬
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Patrick Wilkie
(@patlouiswilkie) reported
@otter_ai @zoom_us I believe this only works for FUTURE recordings, not PAST. My issue with @zoom_us pertains only to the BULK EXPORT of Cloud Recordings!
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Kwame
(@kdotjarv) reported
from
Miami, Florida
@Eudaimoniash @zoom_us I’m down
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Pa5calOka4
(@Chiebuniem_) reported
@zoom_us !!!!! fix up!!!!
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LEWIS ☕
(@LewisThorp) reported
Hi @zoom_us I keep getting this issue whenever I use zoom where the screen flickers every 30 seconds or so? I rlly don't know how else to explain it. Any ways I can fix this?
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Claire Seidler
(@claireliora) reported
@zoom_us for some reason I cannot sign up to a pro account. I've tried chrome, firefox, safari. I've unblocked pop ups but nothing works. When I click "save and continue" nothing happens. Help?
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