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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • ethameta
    ethameta (@ethameta) reported

    It's pretty convenient that @zoom_us doesn't have any support AND their unsubscribe feature is completely broken. STOP

  • patheticworm5
    worm (@patheticworm5) reported

    @zoom_us i clicked the "touch up my appearance" checkbox and my computer crashed, pls help

  • johndwalsh
    John D Walsh (@johndwalsh) reported

    @damiengeoghegan @WaterfordCounci @zoom_us Couldn't make it up? You have gone along with the made up Covid 19 hoax no problem? Next they will be recruiting voters from the graveyard like Creepy Joe! Fraud? Nothing to see here.

  • edbanus
    Ezequiel David Banús (@edbanus) reported

    I have a problem! I cannot connect to @zoom_us ! Is there a problem with the service in some regions? Thanhks!

  • elenaki_cool
    Helen Muchacha Loca® (@elenaki_cool) reported

    @zoom_us it doesn’t let me enter a meeting from PC.... Message: An unknown error occurred....😒😒😒😒

  • ProfessorShana
    Shana Sturla (@ProfessorShana) reported

    @cispt2 @zoom_us I was just in a meeting asking my companion to move her cursor it was obscuring some data. Following confusion we realized the problem--It was my cursor.

  • BorealCoder
    Boreal Coder (@BorealCoder) reported

    Upgraded #Zoom from 5.4.2 to 5.4.4 on macOS Catalina and now it’s completely broken. Won’t allow me to select my webcam. @zoom_us where is the rollback option?

  • cateyz98
    Catey (@cateyz98) reported

    @zoom_us idk what’s happening I need help.

  • AnneBarschall
    AnneBarschall (@AnneBarschall) reported

    @drpicox @zoom_us Is there another update? I did do one and it did not solve the problem.

  • Hypepraise
    NiYa Costley (@Hypepraise) reported

    @zoom_us Desktop running 5.4.2 with 25 screens on in meeting and using Firefox or edge but still having the problem in some classes and there seems to be no rhyme or reason to why.

  • DiannaBlake
    Dianna Blake (@DiannaBlake) reported

    This semester I have120 students & some will be alone on Thanksgiving, by choice or not. I've invited them to a @zoom_us hangout that day & want to send each a @UberEats GC. If you can help make this happen, Venmo is DJBlake. I will refund all unused funds. #payitforward

  • djprivatedancey
    Angela (@djprivatedancey) reported

    @zoom_us Hey Zoom, your recent update “broke” computer sound sharing for me. My MacBook Air with older software version works fine; on updated iMac, sound is choppy and full of static. I teach film studies and this is totally unacceptable. Please help.

  • JuliGlavi
    Juliana Glavina (@JuliGlavi) reported

    Zoom not working !? @zoom_us

  • peterwalker99
    Peter Walker (@peterwalker99) reported

    And yes, question was put to @zoom_us if they could help out, and apparently they could not have been less interested.

  • kevinkrautle
    Kevin Krautle (@kevinkrautle) reported

    After being @zoom_us’s QA again. I can report that High Fidelity Audio has big issues with quality across devices. Receiving Mac sounds like a 192 bit mp3 as advertised even though I would prefer more like 256 bit. iPhone is like 128 bit mono. iPad sounds worse like 96 bit mono.

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