Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • KatyCantSpell Katy Weathington 🏳️‍🌈 (@KatyCantSpell) reported

    Is @zoom_us absolutely broken for anyone else right now?

  • peterlorentzen Peter Lorentzen (@peterlorentzen) reported

    @samuel_wade @NeysunM I think in the paid version you can actually have the main presentation on Gather also. The person "on stage" broadcasts to everyone. Seems attractive given the censorship issues with @zoom_us, but problem is everyone's used to it and we've subscribed already.

  • coffeekate2 Kate Oppenheim @Coffee&Kate (@coffeekate2) reported

    @zoom_us how do I complain about an upgrade payment being taken but no upgrade provided? The online contact provided to get help are worse than useless.

  • Mr_redjumpsuit Mark Pilipinas (@Mr_redjumpsuit) reported from Aulnay-sous-Bois, Île-de-France

    @zoom_us our group is trying to access our zoom account but it keeps having an error? What ahould we do?

  • King_Berry Mr. Make It Go Away (@King_Berry) reported

    @zoom_us working terrible this morning....

  • jengarvey Jennifer Garvey (@jengarvey) reported

    @zoom_us Your latest update has made it so Zoom no longer works on my Chromebooks, making virtual learning impossible. Your customer service won’t offer help since i’m not a paying client. Any suggestions?

  • helpful_pete Pete Wilcox (@helpful_pete) reported

    @palvaro @zoom_us imagine the space of 'people who attend my mandatory meetings' and then think about how well this sort of complaint would go if i made it every time it was an issue

  • JinSooDHuh Jin-Soo Huh (@JinSooDHuh) reported

    Does @googlechrome shut down for anyone when they open @zoom_us ? Started happening when I upgraded to @Apple Big Sur OS so wondering if those are connected.

  • dacort Damon Cortesi (@dacort) reported

    Anybody had a problem with @zoom_us where the screenshare starts, but then either freezes or just shows a black screen (when you switch tabs in Firefox)? Driving me crazy - I keep having to switch to Google Meet to be able to share. :(

  • ellenberlin Ellen Berlin (@ellenberlin) reported

    @zoom_US users — please help me troubleshoot: When I’m on a call with a lot people, I lose audio for about 3-4 secs every 5-10 mins— and get a message That says internet connection is unstable — ISP says internet is fine. Anyone else have this issue?

  • tinofotos Tino (@tinofotos) reported

    Dear @zoom_us Team! My wife is a K-12 teacher in Germany and has registered with Zoom. She has filled out the form to apply for the 40-minute limit to be removed. Unfortunately it did not work. Can you help?

  • reispectful reis (@reispectful) reported

    @zoom_us fix ur ****, i swear my **** gets unmuted randomly whenever I’m singing

  • garymross Gary R✪SS (@garymross) reported

    No wonder Zoom @zoom_us is so much more popular than @Cisco WebEx. The whole point of web conferencing is it crosses borders. Live in Japan & WebEx only offers Japanese as the language. How can the team of a tool that so fundamentally about communication not get this basic issue

  • anand003 Anand Vishwanath (@anand003) reported

    NBN down 😑. No idea why and earliest technician available from @NBN_Australia @Telstra is 48 hours from now. Dreading 2 days of @zoom_us calls on 4G now 🥺! Crappy telco infrastructure is probably the single biggest deal breaker to remote work in Australia.

  • E_Walshie Erin Walsh (@E_Walshie) reported

    @zoom_us I have been legit trouble shooting your pre assigned breakout rooms for weeks! I spent 1.5 hrs tonight trying to prep for a huge meeting I have on Thursday. How is it that such a large tech company is so poorly staffed to help its end users? #help #zoomswack

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