Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • ienvision Sharon McCarthy (@ienvision) reported

    @zoom_us That's great - now can you release a patch for Big Sur?! Upgrading an OS shouldn't compromise a paid Zoom acct - I have had to delay some projects as I wait for the fix

  • __hyy 🦚 (@__hyy) reported

    @zoom_us We are going to stop payment until sombody fixe our zoom problem. We need help

  • bitcointruther hodleroflastresort (@bitcointruther) reported

    @ToneVays @zoom_us Tone, no offense, but my 80 year old Nona doesn't have as many technical issues as you.

  • sallykuchar Sally Elshorafa (@sallykuchar) reported

    @zoom_us Hi! I need to cancel and get a refund for my pro account that auto-renewed yesterday, but it's impossible to do so on your website! Can you help?

  • Sparkles_Susie Magic&Mischief (@Sparkles_Susie) reported

    @zoom_us Hi, I've just realised I've been paying for my zoom account from my business and my personal account. So paying twice for the same service. I have no idea how I've managed to do that! Can someone get in touch with me to help me sort it out? Thanks

  • Yasmina_Reality Yasmina Reality (@Yasmina_Reality) reported

    @Marebear1472 @zoom_us You get 40 free minutes- which is so nice of them. Then just like any business- you have to pay for the service.

  • fair_jobs Fair Museum Jobs (@fair_jobs) reported

    More tips for @zoom_us interviews: Extra notes? Notes everywhere! (If it works for you) Make sure you have the interviewers number (in case of internet issues) #FMJSummit (& sending everyone getting interviewed lots of luck)

  • eggschllent eggschllent (@eggschllent) reported

    @zoom_us worst customer service ever. I’ve asked for a refund. Agent Sanjay kumar keeps charging me! Unacceptable. Please refund in full and all the double charges.

  • adrian_a_forest Adrian Forest (@adrian_a_forest) reported

    @PatrickKlug @zoom_us @SlackHQ We use Microsoft Teams daily at my job. Problems are rare.

  • JonathanDunnett Jonathan Dunnett (@JonathanDunnett) reported

    . @zoom_us how many times will I have to install/uninstall/repair your Outlook plugin to get it to work? I install it, it works for 2-3 days, then you somehow brick it. Am I missing something? Aside from QA issues?

  • ggultoprak Gokhan Gultoprak (@ggultoprak) reported

    @x0rr0x @zoom_us I have the same problem... All 32-bit Linux packages are broken.

  • Adityadas0145 Aditya Das (@Adityadas0145) reported

    @zoom_us MY VIDEO IS ON BUT IT SHOWS VIDEO IS OFF WHY ❓ WHAT IS THE PROBLEM PLESE FIX MY PROBLEM

  • FlickWasTaken FlickWasTaken (@FlickWasTaken) reported

    @zoom_us @ericsyuan help i cant open zoom

  • elenaki_cool Helen Muchacha Loca® (@elenaki_cool) reported

    @zoom_us it doesn’t let me enter a meeting from PC.... Message: An unknown error occurred....😒😒😒😒

  • peterbittner Peter Bittner (@peterbittner) reported

    @zoom_us Please fix the #Google account permissions you require to add appointments. It's totally pointless to require *editing* my #calendar. That's none of your business! It's sufficient I'm logged in, then I can add the calendar item myself. Others do it that way. You can too.

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