Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Hastings, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • alexander_lex Alexander Lex (@alexander_lex) reported

    @zoom_us That doesn't really help – it's still all little windows for participants, chat, video, and menu. What would be useful is to have a single window that contains all of these menus, just like when you're not screen-sharing.

  • Fed1_Gonzalez Federico Gonzalez (@Fed1_Gonzalez) reported from Reynoldsburg, Ohio

    i don't understand why we need to force @StateDept to do there jobs by sending the whole agency to court. Plain and simple issue k1 visas , or any other visas using zoom just like the rest of the world using zoom @zoom_us to reunite fiance of us citizens #LoveIsNotTourismusa

  • DeborahKurata Deborah Kurata (@DeborahKurata) reported

    Hey @zoom_us , is there a way to mute the entire meeting for a few moments? I know I could turn off my system volume, but that doesn't help if I need to talk to a deliver person or check a voice mail message using the same computer. Any suggestions?

  • BoneLolo lolo (@BoneLolo) reported

    @zoom_us check dm the trust and safety team didnt help

  • KaeJee Kartik Gaggar (@KaeJee) reported

    @zoom_us Pathetic customer service to a business customer for 9 months now. The relationship manager Ketaki Goswami didn't think wise to revert back on call/email. Its been 3 weeks.

  • mross715 Michael Ross (@mross715) reported

    @zoom_us Gladly. And while we're at it, I'm an interpreter and there are some enormous problems with your interpretation feature that need to be fixed ASAP. I'll be happy to share those comments too, but you need to be more transparent about when fixes are coming.

  • acolorfulvoice Jennifer @ A Colorful Voice (@acolorfulvoice) reported

    @sccyclist @zoom_us Yes, I'm having the same issue. Trying to pre-schedule a Zoom for Thanksgiving day & it's telling me if I go above 40 minutes I need to upgrade.

  • nyshepa Nancy Fink (@nyshepa) reported

    @zoom_us Thanks for reaching out. I was able to fix the problem with some help with colleagues.

  • Dave_Clare David Clare (@Dave_Clare) reported

    @zoom_us you’re support is appalling. I have now spoken to two different people after being disconnected in your online help twice. Been on for half an hour and got nowhere 😡😡

  • caitlen LizzieBee (@caitlen) reported

    Why is my @zoom_us not working!!!! Why is it busy? Why Why Why??? It's my Saturday group chat hangout time!! I NEED MY GIRLS.

  • casanov0 Casanova (@casanov0) reported

    @zoom_us @Apple Yes please hurry up I can’t put it on therefore I can’t hide from my boss #homeoffice #bigsur #issue @apple

  • jad_va Justin Davenport (@jad_va) reported

    @tvaziri Ran into a bug with @zoom_us using virtual backgrounds with Big Sur. They are working on a fix.

  • AnneBarschall AnneBarschall (@AnneBarschall) reported

    @zoom_us I did this, but it's still not right. This is a problem, because I'm supposed to be in a virtual play soon and I'm supposed to use a virtual background.

  • OfficialSpitzer Jason (@OfficialSpitzer) reported

    @zoom_us hello: I’m for some reason I’m Not able to log into neither zoom account from my iPad but everything is normal on the iPhone and my laptop. Can you please explain how to fix Error Code 1132? thank you!!

  • AnneWheaton Anne Wheaton (@AnneWheaton) reported

    @M_Willis_WBLC @BradWillis @zoom_us I do not envy parents who are trying to help kids get through all this. Hang in there, momma. Hopefully this will be a thing of the past before too long.

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