Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1
Saint Leonards-on-Sea, England 1
Himmelpforten, Lower Saxony 1
Bedfordale, WA 1
Ravensburg, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • curphey Mark Curphey (@curphey) reported from Tamalpais Valley, California

    @zoom_us won by simple friction free UX. Now turned on waiting rooms for all@meetings including previously scheduled series. Total time sync. Maybe time to look for something new that doesn’t slow team down.

  • mike_bowler Mike Bowler (@mike_bowler) reported from Kelowna, British Columbia

    @tweetaleem @zoom_us “Law of Two Feet” already had problems and has been replaced in many open spaces with “Law of Mobility”. That alternate works just as well in a remote environment IMO.

  • annnurock Ann Nurock (@annnurock) reported from Cape Town, Western Cape

    @zoom_us I’ve tried but as usual no one responded. Honestly @zoom_us your customer service is THE worst I’ve ever known

  • gpgyanp ज्ञान प्रकाश श्रीवास्तव (@gpgyanp) reported from Jamshedpur, State of Jharkhand

    @zoom_us my internet connectivity is fairly good. Still only with zoom desktop app in my laptop, I am facing an error "Your internet connection is unstable". Can you please help?

  • one_by_two Atul Khatri (@one_by_two) reported from Mumbai Suburban, State of Mahārāshtra

    Help required - ever since upgraded Zoom yesterday my Zoom App not working. My laptop OS is Windows 10 pro and Zoom Version is 5.3.1(52879.0927) Help! @zoom_us

  • MichaelRippe Michael Rippe (@MichaelRippe) reported from Los Angeles, California

    Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button. #MSNBC2020

  • thisislucy Lucy Jones (@thisislucy) reported from Wandsworth, England

    Is anyone amazing on @zoom_us stuff and able to help me... PLEASE! 🙏😿

  • annnurock Ann Nurock (@annnurock) reported from Cape Town, Western Cape

    @zoom_us your customer service is non existent. Do you ever respond to urgent queries?

  • kaity_haley Kaity Haley (@kaity_haley) reported from Princeton Junction, New Jersey

    NEED HELP...how can I set up a webinar that students from two schools (2000+) can all watch. Apparently we do not have a @zoom_us account to support this and @GoogleForEdu now charges when it was free last year..have an entire wellness day planned and need the tech to support it

  • MichaelRippe Michael Rippe (@MichaelRippe) reported from Los Angeles, California

    Someone please help @MichaelSteele with @zoom_us! Good guy, not great with the mute button.

  • Casablanca Phil Whitehouse (@Casablanca) reported from Mosman, State of New South Wales

    @Dunners @Snowbadger @zoom_us OK, I’ve given this much thought and I’ve narrowed it down to the following: Does Anybody Really Know What Time It Is? - Chicago Hanging On The Telephone - Blondie Tired Of Waiting For You - The Kinks

  • LeshellSmith LeShell Smith (@LeshellSmith) reported from Guntersville, Alabama

    @MikeFlynn55 @zoom_us Love this feature. Have you run into the problem if all users do not have the update or operating system it doesn’t work? I’ve been successful once trying this feature.

  • NWCAVE NWCAVE (@NWCAVE) reported from Vancouver, Washington

    Hey @zoom_us we have a board meeting but having issues logging on...is #zoom down?

  • jpodcaster Julian Prior (@jpodcaster) reported from Vancouver, British Columbia

    @zoom_us We have been on telephone hold now for 5 hours+ trying to speak to one of your account executives regarding an urgent licensing issue at our college that is affecting our instructors. Not cool.

  • TT_Liverpool Transition Liverpool (@TT_Liverpool) reported from Liverpool, England

    @MikScarlet @zoom_us Can I ask what model? I find it hard to believe they're totally crap, but really need to know before I chuck a few hundred quid down the drain

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