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Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Swadlincote, England 1
Mesa, AZ 1
Obdach, Styria 1
Eye, England 1
Crewe, England 2
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • nrmaharaj
    Nathan Maharaj 🦖 (@nrmaharaj) reported

    @zoom_us why doesn't the side-by-side view of a shared screen automatically balance a maximized view of speakers and content? Moving the sliding separator myself, it seems like a no-brainer default that would help make slides legible while keeping speakers visible.

  • LekiaProsper
    Lekia Prosper (@LekiaProsper) reported

    @zoom_us @Zoom Hello, Please can you help me retrieve an unrecorded meeting. If it is possible, I will appreciate it.

  • t04f
    Jerome Klodzinski (@t04f) reported

    @bbrundert @Logitech @zoom_us Same here since Zoom 5.5.2, Big Sur issues with video. Regardless if Logitech or integrated.

  • samdarshan97
    sam darshan (@samdarshan97) reported

    @YashviSanghavi @zoom_us @Zoom Same issue

  • MyratheAuthor
    Myra Jolivet (@MyratheAuthor) reported

    @zoom_us of all the great things you do, customer service is sadly not one of them. Just devoted an hour to bot-dom, emails, and no answers. A simple problem likely could've been cured with a convo, but no human. I just can't...

  • LauraCiriani
    Laura Ciriani (@LauraCiriani) reported

    @zoom_us After testing the #Zoom support by email, I would like to underline their efficiency: they solved all my problems (promo code on annual subscription not accepted + intra-community vat not deducted). top service, thanks! #CustomerService #customerexperience

  • VaradhKrish
    Varadharajan K PhD (@VaradhKrish) reported

    ok I understood it is fine to get email notifications for someone joining before the host. no harm. But the recording shows "in progress" and now the host option instead of "start" shows "join" and "meeting in progress" icon? very confusing. Any help appreciated. @zoom_us

  • MyTakeOnIt
    Jeremy Angoff (@MyTakeOnIt) reported

    @zoom_us This morning, I am unable to connect to a Zoom meeting from multiple devices/locations, and I’m receiving reports from others failing to connect to other meetings or getting disconnected. Experiencing problems on your end?

  • binunijkumar
    binu (@binunijkumar) reported

    @YashviSanghavi @zoom_us @Zoom Same issue

  • haddad_rachelle
    rachelle (@haddad_rachelle) reported

    @zoom_us after the new update am unable too connect on my 4g service, is that normal ?

  • shawnandthecity
    Shawn (@shawnandthecity) reported

    Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

  • Aresss100
    Haebar85 (@Aresss100) reported

    @zoom_us hi, i could not sign in, disabled account. Could you help me solve the problem? I have contacted the contact support, but there is no response.

  • theivanreid
    Ivan Reid (@theivanreid) reported

    @Zoom @zoom_us just advising, users can’t join meetings in Australia (Melbourne); host doesn’t see anyone while users see “awaiting accept”… help!

  • FredsDaily
    HOURLY LIFE of Fred Campos (@FredsDaily) reported

    10a Got Client189 taken care of, it was a helper address problem that we worked out with their IT department. Now doing some pre-work before my 11a @Zoom_us call.

  • BunkyFob
    FunkyBob (@BunkyFob) reported

    @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

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