Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • Franciscoliden Francisco Oliden (@Franciscoliden) reported

    @theChrisDo @zoom_us I have 1mb up and 5mb down internet, so that’s a great option for me so I can disable video recieving/sending for better stabilization. But, should always be abailable, not just browser

  • CTag115 Catherine Sontag (@CTag115) reported

    Hey @zoom_us so I’m not allowed to have live customer service support because I don’t pay enough money to deserve that? But if I talk to a sales person about my question and higher plans, I get attitude because I’m just asking a question and not actually ready to buy?

  • jflex87 Juan Morales (@jflex87) reported

    If you’re ever having problems with @zoom_us, try switching to @Webex. 👀

  • Salomie21201397 Salomie Das (@Salomie21201397) reported

    @zoom_us @JharnaPariani Same issue since two weeks.. facing this issue after the new update..the old version is working fine @zoom_us

  • 59psi Brandon Bianchi (@59psi) reported

    @zoom_us howdy! seems like meetings with passwords can’t auth. Your meeting password auth service seems dead and after all the security stuff last year that means all meetings stop.

  • unradical_idea Bryan (he/him) 🇵🇭🇺🇸 #BellLetsTalk (@unradical_idea) reported

    BREAKING @TheJournal_MVSA: @MVCitySchools is experiencing a District-wide internet issue, causing @zoom_us #RemoteLearning class sessions to not connect. (info via Columbus School principal Dr. Crawford's recent robocall at 9:30am) #HomeOfTheKnights

  • nhychelle CHECK YOUR STATE & LOCAL ELECTION DATES ALL 2020 (@nhychelle) reported

    @zoom_us has the worst customer service on this planet... y’all use their products everyday but wait till y’all need help. Whew good luck. I’m talking help for paid accounts too not just the free... bc we already knew that was terrible 😒

  • codein_pharm CoDEIn.Pharm (@codein_pharm) reported

    @zoom_us hi guys, im from indonesia did you have some kind of trouble in indonesian server/data center? i just experience a massive slowdonw in a room no one booted from the room, but the voice and video are horrible, and it even looped at some times

  • BridgerSmith8 Bridger Smith (@BridgerSmith8) reported

    @zoom_us no one can hear each other in our meeting and it tells everyone to join audio but gives no options how do we fix this

  • PoonamsumitBag1 Poonam sumit Bagul (@PoonamsumitBag1) reported

    @zoom_us zoom app is not working

  • andiqamariel meriel (@andiqamariel) reported

    Bro fix your bugs @zoom_us

  • kathleen_nora Kathleen (@kathleen_nora) reported

    @zoom_us @alfonsomartinde @JharnaPariani Hi there, I am facing the exact same issue. It works on my phone and other devices but not my laptop. I really need it on my laptop so am following this thread if you are posting a solution.

  • Arekkusu_413 Alex (@Arekkusu_413) reported

    @zoom_us Which virtual background if I cant even open the god damn app! Literally failing my class because of you! FIX ERROR 1132! #FIXERROR1132

  • Richard71770821 Richard Fleming (@Richard71770821) reported

    @zoom_us @JharnaPariani I have new laptop with same issue, seems to work if I don't use app and go through website

  • idnca idnca (@idnca) reported

    The issue when webinars from the likes of @eventbrite get organized on @zoom_us and your organization has banned it like so many others. Too bad for the @InSites one I was planning to attend today :/

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