Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:


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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 4
Oamaru, Otago 1
Fresno, CA 1
Lenoir City, TN 1
Chandigarh, CH 1
Milton Keynes, England 1
Earlsfield, England 1
Bellingham, WA 1
Kirkwall, Scotland 1
Stafford, England 1
Buritirama, BA 1
Seattle, WA 1
Slough, England 1
Norwich, England 1
Woodbridge, ON 1
San Jose, CA 1
Noicattaro, Puglia 1
Iztapalapa, CDMX 1
Centreville, VA 1
Birmingham, England 1
Manchester, England 1
Vienna, Wien 1
San Cristóbal, Estado Táchira 1
Cuauhtémoc, CDMX 1
General Alvear, BA 1
Bristol, England 1
Reynosa, TAM 1
Bhubaneshwar, OR 1
Hobart, TAS 1
Staten Island, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • theartclass1 The Art Class (@theartclass1) reported

    @zoom_us is there anyone who can help other than Bolt? I’m getting nowhere fast!

  • theecommlab eCOMM—LAB (@theecommlab) reported

    — B2B: Business to business When a business sells their product or service to another business. Example: When a business purchases an enterprise license for their staff to use @SlackHQ or @zoom_us

  • gortok George Stocker (@gortok) reported

    I don’t know the innards of @zoom_us. It may be a really complicated problem to solve, but I see it happen at least weekly; which means it happens a lot more.

  • DrTaraGoddard Dr. Tara Goddard 🚸 (@DrTaraGoddard) reported

    @AndrewRumbach @paulonabike @zoom_us How has no one written a simple algorithm to allow your gaze to be corrected depending on distance of camera from gaze? I'm not saying that well, but seems like a simple fix, even if it isn't true eye contact.

  • ElissaFlagg Elissa Flagg (@ElissaFlagg) reported

    Can anyone at @zoom_us please advise on how to size up the video feeds while I am screen sharing in a meeting with one other person? The video boxes are too small, and I can't resize like you can with side-by-side view when someone else is screen sharing. Any help?

  • Lewisjohnmusic Lewis John (@Lewisjohnmusic) reported

    @zoom_us can you introduce a feature that allows you to mute certain people in a call? If I spend another minute of my university life listening to someone breathing down their mic I might burst into tears

  • jw_lockhart Jeff Lockhart (@jw_lockhart) reported

    Me: "Dear Zoom, one of your download links is messed up. Here's which one and what specifically is happening." @zoom_us: "Thanks for choosing zoom! You can download zoom at [the link you said was broken, which is still broken]."

  • AsTonySh Tony (@AsTonySh) reported

    To be honest I think Google Meet is much better than @zoom_us because: 1. Google Meet doesn’t require to install the software; 2. Zoom doesn’t support live transcription; 3. Zoom requires to login every time; Why people still use Zoom?

  • uberfuzzy uberfuzzy (@uberfuzzy) reported

    @zoom_us you know what would be great? If there was an audible ding/alert/cue that a meeting password prompt appeared on the other monitor, so I cant stop clicking the same link wondering why its not working

  • AndrewRumbach Andrew Rumbach (@AndrewRumbach) reported

    Is there any way to make your own @zoom_us box transparent so you can place it over the person(s) you are speaking with? It would help tremendously for keeping eye contact and feeling connected.

  • AmeliaNGibson Dr. G, but from home (@AmeliaNGibson) reported

    @rybesh @zoom_us So I would assert that this is one of those spaces where the tech needs to follow the equity issue, and not the other way around. If you need captioning, not having it means you are excluded. Or you disclose to every presenter. Also problematic, wrt health information & privacy.

  • theautumnstar The Autumn Star (@theautumnstar) reported

    Is there any way to minimize slides & maximize speaker's video in @zoom_us webinars? #webinars #help

  • justonenumber7 justonenumber7 (@justonenumber7) reported

    @zoom_us fix your **** nobody wants to deal with a group of retards who get in and spam **** ******* in the chat and earrape while a funeral session call is going on

  • MattPlen Matt Plen (@MattPlen) reported

    I have a @zoom_us problem. It keeps taking absolutely ages to connect. Then sometimes it tells me there's an unknown error and connects me via my browser. No advice in the FAQs. My wifi and broadband are absolutely fine. Any ideas? All advice welcome!

  • ellie_grout Ellie (@ellie_grout) reported

    Talked to @primaryteachew about #KS23Transition for so long I have broken @zoom_us 😭😭😭

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