Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ihlow, Lower Saxony | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Krefeld, NRW | 1 |
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Redding
(@tigerflyboy78) reported
@zoom_us or you can even use my personal email to fix it which is associated with this twitter account
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Breslinnet Media
(@BreslinnetMedia) reported
Choosing correct keywords can be tough. However, we can help! We can discuss suggestions via @zoom_us or over the phone. Send us a message to get started.
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Devon Vert
(@D3v0n_V) reported
@zoom_us Yeah I did that! Can I not schedule in the Google calendar app? I must login thru mobile browser?
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Lwchlab
(@BariumSodiumNa) reported
Hey @zoom_us I crapped my pants on my live meeting how do I stop others from seeing it please help now URGENT
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Lwchlab
(@BariumSodiumNa) reported
@IHateCicero Hi this is @zoom_us support how can we help?
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Just shut up and wear the damn mask🇺🇸
(@cdotmom) reported
@zoom_us OnZoom unannounced changes have left my previously scheduled classes (with signups) in a technical DMZ. Support responses unintelligible. Help!
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Soraya Nair
(@sorayanair_) reported
Help! @zoom_us I have accidentally paid for an annual Pro subscription when I meant to have a monthly one and I have been charged £167! How can I cancel and get a refund????
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🧢
(@ChezianB) reported
@ANI Then Zoom should be banned if they did not support n help GOI Right @zoom_us ??
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Colleen Busby
(@colleenbusby) reported
from
Los Angeles, California
Not enough people are talking about how terrible the @zoom_us update is. PUT THE RAISE HAND FUNCTION BACK TO THE WAY IT WAS
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Sebastian Keil
(@sebastiankeil) reported
@zoom_us where would I find info on audio quality? I realize that depending in the bandwidth it might go down but what is the spec? best rate? thx
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Jazzy Rosè
(@MsJasmineRose) reported
@zoom_us my recording didn’t record! I need help please!
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That's Ms. Worf to you
(@Ms_Worf) reported
@zoom_us Just did it again. In my class meeting for my training, using Zoom. My system shut down on me. In the middle of a presentation.
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John D Crane
(@JohnDCrane) reported
Hey @zoom_us - Your app is saying my account doesn't exist, but I used it this morning. Your web bot and telephony support options require users to enter an ID from their profile page...which you can't do if you can't login! Any suggestions?!
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Gregory Coleman, Jr.
(@CassiusNYC26) reported
@ReenNahMean @zoom_us Yes. I help run some CLEs via Zoom and sometimes l tried to warn people. We turned the chat off. Texting is safer.
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Sean Korbitz
(@SeanKorbitz) reported
@zoom_us do I need to give you 30 days notice like my landlord? Why are you insta-charging me for a month of service as I cancel my membership? If I need another month I’d cancel then.
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