Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 6 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
| Seaford, England | 1 |
| Hyderabad, TG | 1 |
| Riga, Rīga | 1 |
| Haywards Heath, England | 1 |
| Vienna, Wien | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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No mordidas
(@MordidasNo) reported
There is nothing worst than customer service in @zoom_us it’s impossible to talk to a HUMAN BEING! My business account disappeared and there is no way to get an answer! If you are not able to handle the growth, then don’t grow!!!
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Adarsh Singh
(@AdarshS04701089) reported
I am facing problems in joining zoom meetings. It is showing that you are connected to Internet. Solve this issue as soon as possible. @zoom_us
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Adarsh Singh
(@AdarshS04701089) reported
I am facing problems in attending zoom meetings. It is continuously showing that you are not connected to Internet. Solve this issue as soon as possible. @zoom_us
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Cole Brecheen
(@cbrecheen) reported
No video controls for participants, lots of audio problems, lots of connection problems. No reason to be using this inferior platform that I can see. Choice was probably based on bogus security concerns, or misimpression that @zoom_us has weaker dial-in or vote-counting features.
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Fans of 'Chip
(@FansOfMicrochp) reported
@JackPosobiec Still using the CCP video service @zoom_us for govt business. Sad!
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jrg🎄
(@jessakah_) reported
from
Philadelphia, Pennsylvania
@zoom_us can you fix it so people with chromebooks can change their zoom background please
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Prof Robert Rawson
(@robertgrawson) reported
@zoom_us logged me out of my account after using it on my laptop. Now it won't work at all on my desktop and my class was due to start 10 minutes ago. Two requests for a new password have generated nothing. And this 'service' costs money.
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Karen Cotton
(@KarenCotton) reported
@zoom_us I am very unhappy with your Zoom platform! My daughter hasn’t been able to have a successful lesson with her teacher or her tutor this entire week because your damn zoom connection keeps not working ! We continually get kicked out of our session. Or the session doesn’t
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harshvaswani
(@hrahvaswani25) reported
Hi Someone new person in our class try to joining daily and trying to bad works in class bad song bad videos and he try to join daily Please help!! @zoom_us
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Tony Clarke
(@tonyclarke_1) reported
@zoom_us @ericsyuan @TIME Congratulations sir.. Perhaps you can get one of your techs to respond to my trouble call from three months ago.
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Dupuytren Society UK
(@Dupuytrens) reported
@zoom_us Do you know if there are companies that help running large Zoom meetings or conferences with lectures, rooms and everything else Zoom offers? (UK if possible)
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Nisu
(@Nisu44) reported
@zoom_us please fix/update your chromebook app. Very buggy and does not work well. I have 2 same chromebooks, no issues on one and other vid goes in and out. Using iPad instead and no issues at all. Not my Wi-Fi. Just google zoom chromebook issues and you’ll see. Need for school
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Madeline Waldron, PharmD, BCOP
(@MWaldronPharmD) reported
8. How is it possible that 10 months into @zoom_us video conferencing, none of us can get this mute/unmute thing down?!
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Jeff Ream (The Counseling Geek)
(@CounselingGeek) reported
@zoom_us I'm on a windows device and have great internet speeds (220+dwn/12up) and have issues with zoom saying internet connection is unstable and it taking minutes for it to display a shared screen from another presenter. Any troubleshooting tips?
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Karen Cotton
(@KarenCotton) reported
@zoom_us My wifi connection is just fine. My husband is working from home right now and is using Microsoft teams and has had zero issues.
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