Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Brake
(@JonathanBrake) reported
@zoom_us you customer service sucks - fix your support chat its like #GroundhogDay #terrible
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𝖤𝖽𝗆𝗎𝗇𝖽 𝖲𝖼𝗁𝗎𝗌𝗍𝖾𝗋
(@Edmund_Schuster) reported
@lukestein @cbgoodman @zoom_us Thanks - I’ve had problems setting this up on windows but may need to try again. Btw - any mic recommendations? Recorded today and realised my lapel mic is broken (luckily on the test recording), and the integrated mics are just awful
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t.tv/CaptainLuckyDucky
(@CptLuckyDuck) reported
@zoom_us The program keeps crashing every time I attempt to join the lobby for my meeting. I'm having to go into my task manager to close it and attempt to reopen it. Any help would be greatly appreciated.
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Llewellyn Falco
(@LlewellynFalco) reported
@zoom_us I can log in from my iphone, tablet and laptop at the same time, why can't I login from my laptop and desktop at the same time?
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TAWSIF AMMAR
(@tawsif_stanford) reported
The most frustrating aspect of @zoom_us it has a prehistoric era UI 😤😩 Hope they never fix this 😫 #zoom #Videoconferencia
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JMS
(@jms_msn) reported
@Bob_Wachter @zoom_us Just had the same issue!!
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Rachel Moore | #BlackLivesMatter
(@RachelMooreRS) reported
@zoom_us Hello! So the problem seemed to be with using a desktop browser. I wound up trying with my phone's browser and was able to upgrade easily. Something about the billing screen via desktop wasn't permitting me to progress.
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Ryan Calkins
(@RyanC_BUS391) reported
@pixchix @zoom_us “The Other Guys” Help us out Zoom!
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Jonathan Brake
(@JonathanBrake) reported
@zoom_us wow after over a year you treat your customers like crap. Might be time to try another service you don't seem to want my money. #poorcustomerservice #billingissues #processes
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Greg Ott
(@ott_greg) reported
@zoom_us I've escalated a trouble ticket twice, and with no consumer avenue to tech support other than the online chat, it feels as if there is no interest in solving technical problems. Awaiting a response on second ticket....48 hrs in
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Charlotte Morgan
(@MorganBroadcast) reported
Zoom-ers... I joined a meeting yesterday with camera off. When it finished connecting, my ‘box’ - which usually contains my full name - publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !
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b ☁️ Ψ ia
(@beatingkokoro) reported
@zoom_us can yall do us a favor and just go down for tommorrow I wanna play in the snow so bad
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Brian Odama
(@BrianSO1) reported
@ClaiminOurSpace @zoom_us and the @GovUganda disappointed me here, quite terrible how things are done in Uganda 😭
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Charlotte Morgan
(@MorganBroadcast) reported
Zoom-ers... yesterday I joined a meeting with camera off and my ‘square’ - which usually contains my full name - instead publicly displayed my PASSWORD. Has this happened to anyone else?(The problem didn’t occur in a subsequent test). Sort it out @zoom_us !
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D. Sengupta
(@dpsisi) reported
@zoom_us should be classified as a shareware in desktop service as the ‘nag’ in so called ‘basic’ service do get more frequent over time. What about some ad breaks like ‘thanda thanda cool cool’ or ‘Big boys don’t play at night & wear 2 masks’ for zoom online meeting revenues..?