Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1
Saint Leonards-on-Sea, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsBriBuchanan Brianna Buchanan (@MrsBriBuchanan) reported from Camarillo, California

    @zoom_us is there a fix for students not being able to raise their hand?

  • AlKeyhole1 Al Keyhole (@AlKeyhole1) reported

    @zoom_us I've been using Zoom for two years. Now when I login it fails and when I reset it says "You tried to reset your password but there is no account associated with this email address. " This is nonsense, how do I fix this?

  • LeRouxHealth LeRouxHealth&Beauty (@LeRouxHealth) reported

    @zoom_us trying to share screen with my iPad on Windows PC.. there is no option for share with cable.. can you please help?

  • moonduzst Moonduzst ™ (@moonduzst) reported

    @zoom_us I have called several times (sales), sent msgs... I can't seem to get anyone to help me with a #zoomroom. Don't mean to be a bother, but boy oh boy do your reps make me feel that way. Should it take over two weeks to get assistance? 🙄

  • alesposito75 Alessandro Esposito 👨‍🔬🔬🧬👨‍👩‍👧🇪🇺🏳️‍🌈 (@alesposito75) reported

    @gburtch @zoom_us In OBS we get animations... in Zoom only static slides... or did they fix this?

  • XeneoMorph XeneoMorph (@XeneoMorph) reported

    @zoom_us Can you seriously fix the bug where chrome would freeze all camera's for no reason?

  • dixit_stuti Stuti Dixit (@dixit_stuti) reported

    @CSP92204993 @zoom_us @JharnaPariani Me too hit same issues

  • ThatsSoBrilynn brilynn (@ThatsSoBrilynn) reported

    @zoom_us give me a thumbs down react because I keep asking my students for a thumbs down and they can’t do it

  • BridgerSmith8 Bridger Smith (@BridgerSmith8) reported

    @zoom_us zoom keeps unmuting my audio automatically how do I fix this

  • JonLanePhoto Jonathan Lane (@JonLanePhoto) reported

    @zoom_us you couldn't make it more frustrating to sign up for a PAID account or log in afterward, if you tried. I already regret I plunked down my $ for a year.

  • jjm09 J. Mao (@jjm09) reported

    @raymepastore @zoom_us Wow I thought the meeting passwords help prevent the bombing problem!

  • Lindaforfamily @linda (@Lindaforfamily) reported

    @zoom_us Help can you tell me why forgot password keeps taking me to sign in and not a place to change my password ? Frustrating!

  • DukeEgr93 Michael Gustafson (@DukeEgr93) reported

    @zoom_us @datawizgirl Dear @zoom_us - now that you have taken "away" and "need a break" away, can you put them back? :-D I need a way for me and others in a help room to let the students know when we briefly aren't there. I miss my coffee cup!

  • jdashton Daniel Ashton (@jdashton) reported

    @zoom_us @zoom_us The pastor received an e-mail reply from the bubbly support rep, Lhysha, but the reply utterly failed to reflect the nature and urgency of the problem or to show that Zoom is looking into the issue as a serious server-side failure. Please help us, @zoom_us !

  • GopherSzn Billy ⭐⭐ (@GopherSzn) reported

    Y’all got a really big problem with people using FaceTime cameras on Macs @zoom_us

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