Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 5 |
| Melbourne, VIC | 4 |
| Paris, Île-de-France | 4 |
| Birmingham, England | 4 |
| Mumbai, MH | 4 |
| Barcelona, Catalunya | 3 |
| Chennai, TN | 3 |
| City of London, England | 2 |
| Sydney, NSW | 2 |
| Hastings, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Berlin, Land Berlin | 2 |
| Köln, NRW | 2 |
| Manchester, England | 2 |
| Pune, MH | 2 |
| Hamburg, HH | 2 |
| Bath, England | 2 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| Grande Prairie, AB | 1 |
| Tampa, FL | 1 |
| Negrar, Veneto | 1 |
| Ronchin, Hauts-de-France | 1 |
| Sheffield, England | 1 |
| Thatcham, England | 1 |
| Les Abymes, Guadeloupe | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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danmaccarone
(@danmaccarone) reported
@srcasm @catmhernandez @zoom_us i just keep the participants tab open until everyone's in. Otherwise, I would be TERRIBLE at this.
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pattirullo
(@pattirullo) reported
@zoom_us I have been on hold for over an hour trying to get help on my zoom account - no answer Then Spent another hour trying to find an email so I can email someone both my account numbers to try and get help it’s horrible customer service
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Col🏴
(@c_l84) reported
@Scottishyogaboy @zoom_us Technical issues?
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Kelly 🏳️🌈
(@CarolinaGothic) reported
@zoom_us Why update so pining a video knocks out the spotlight?!?! What's even the point of separating them if the host can't spotlight one video for other people to see and pin a different video for themselves?? Now I cant pin my student while spotlighting my doc cam!! Fix it!!
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Samuel González
(@SlokGonx) reported
@zoom_us Hello, I am having problems connecting by airplay of my ipad to zoom in PC, this did not happen, if it recognizes the connection, but does not transmit the screen, everything is updated to the latest version.
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Marisa
(@mshu8) reported
@zoom_us Like the update but big problem: why can't I see that someone joined the waiting room if I am in a breakout room. I used to be able to.
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Valerie McNamara
(@ValerieMcN) reported
@zoom_us I have a basic account. I am not able to use my Bluetooth headphones with Zoom on Portal. Others seem to be having the same issue. Is there any fix on the way?
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quarantina
(@strawnarryjam) reported
@zoom_us Hi my account has somehow disabled my raise hand function and the button does not even appear. My meeting hosts are also unable to solve the issue. Can you fix this?
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Jack
(@JackSchoolrock1) reported
@zoom_us Why can you scream share A movie on your Service
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Jar Hanks
(@HanksJar) reported
Hey @zoom_us your customer service SUCKS!! #CustomerService #CustomerExperience #zoom
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Siwalik Mukherjee
(@siwalikm) reported
@SlackHQ is down for the last one hour. Now just @zoom_us needs to be down and we can call it a holiday🤞
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Jar Hanks
(@HanksJar) reported
@zoom_us customer service sucks please don’t user zoom anymore #zoom #CustomerService #CustomerExperience
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Kesha Brooks
(@Xclusivekesh) reported
Wouldn’t mind if @zoom_us decided to be down today! Lol y’all ain’t got no problems y’all want to solve?
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Jar Hanks
(@HanksJar) reported
@zoom_us your customer service sucks! #CustomerService #CustomerExperience #zoom
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Chinmay Bhattar
(@geekgunda) reported
@zoom_us would see some unexpected spike in chat traffic today as @SlackHQ continues to stay down. Has anyone else temporarily switched the chat platform as well?
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