Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Paris, Île-de-France 5
Madrid, Comunidad de Madrid 5
Melbourne, VIC 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
Hastings, England 2
Sheffield, England 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Ronchin, Hauts-de-France 1
Thatcham, England 1
City of London, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1
Portsmouth, England 1
Sydney, NSW 1
Southwark, England 1
Saint Leonards-on-Sea, England 1
Himmelpforten, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • jpowell1997 Jerry Powell (@jpowell1997) reported

    @zoom_us May we please give a an independent per person volume slider or noise suppresion? So many people don't care about being on the other end of a child screaming into a mic randomly. This problem won't stop after a pandemic.

  • d3sandoval Daniel E Sandoval (@d3sandoval) reported

    @AshleeMBoyer @zoom_us Feels like a very solvable problem to just let participants toggle on captions whenever they need them...

  • _ubilaM MALIBU (@_ubilaM) reported

    @zoom_us Hello. I can't find the option to "highlight" meeting participants in the new Zoom update. can you help me?

  • sarahlorraaine Sarah L. Derrick (@sarahlorraaine) reported

    @meganvonbergen @zoom_us ALSO, it would be super helpful, if @zoom_us would let us send GIFs as GIFs and not as files in the chat. It would help my responsiveness to students by teaching or in an org. meeting.

  • TeaTea1337 V. Feuerstein 📕 (@TeaTea1337) reported

    .@zoom_us So you want to rob a feminist the access to your service? For talking about women's rights? You might not care about women's rights, but Posie Parker & the rest of the world does, except for a tiny misogynistic minority. We've had enough. #IStandWithPosie

  • misscbong miss chanandler bong (@misscbong) reported

    @zoom_us, why you glitching? I just bought a new laptop and you gave me a heart attack thinking that it's my laptop problems 😞

  • utoepeea Marie (@utoepeea) reported

    @zoom_us why do you have to out source your tech support? It is so frustrating. I need help but I can't communicate with the support staff. 😡

  • besswww bess williamson (@besswww) reported

    @cmbaileyatx @metraux_julia @zoom_us I think that's the issue though - Zoom's video compression makes it so consistent and clear, but that same compression might be what is causing headaches and hearing aid issues? I haven't seen research on this (and admittedly, have not deeply looked either) so not sure.

  • jesy_not_nelson Jess 💎 (@jesy_not_nelson) reported

    can @zoom_us give us a break for one day and just break down?

  • DeanOFiles 🎙️ᴅᴇᴀɴ (ЯF) ғɪʟᴇs📝 (@DeanOFiles) reported

    Can't upload ****. And once this Zoom call is over, I'd bet my upstream issues go away. Because @zoom_us's product is a ****** resource hog, even in the browser.

  • Neurodiversit19 Neurodiversity Acceptance (@Neurodiversit19) reported

    @metraux_julia @zoom_us @meriahnichols Was just trying to help, ignore if it isn't suitable.

  • kentempletonela Ken Templeton (@kentempletonela) reported

    The private chat in #zoom breakout rooms hasn't been working in my classes yesterday and today. I swear it worked in the past--anyone experience this and have a fix? @zoom_us #edchat

  • BetsyMackinnon Lakefemme (@BetsyMackinnon) reported

    @zoom_us Happy to have my zoom stock go down by $1000 yesterday. Don't mess with women and don't mess with Posie!

  • AutumnAfar 🍁 (@AutumnAfar) reported

    @zoom_us should maybe look at having the ‘raised hand’ time out after a while… everyone forgets to put them down lol

  • jondkinney Jon Kinney (@jondkinney) reported

    @zoom_us Thanks much. It’s supported and the settings are set. But no dice. Muting from zoom will mute the headset. But muting the headset attempts and reverts immediately. Seems like a bug. Not sure who to direct the issue to though.

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