Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Melbourne, VIC 4
Paris, Île-de-France 4
Birmingham, England 4
Mumbai, MH 4
Barcelona, Catalunya 3
Chennai, TN 3
City of London, England 2
Sydney, NSW 2
Hastings, England 2
Madrid, Comunidad de Madrid 2
Berlin, Land Berlin 2
Köln, NRW 2
Manchester, England 2
Pune, MH 2
Hamburg, HH 2
Bath, England 2
Leeds, England 1
Grande Prairie, AB 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Sheffield, England 1
Thatcham, England 1
Les Abymes, Guadeloupe 1
Seaford, England 1
Hyderabad, TG 1
Riga, Rīga 1
Haywards Heath, England 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • D3v0n_V Devon Vert (@D3v0n_V) reported

    @zoom_us Yeah I did that! Can I not schedule in the Google calendar app? I must login thru mobile browser?

  • JudgeClayJ Clay Jenkins (@JudgeClayJ) reported

    @bkharmony I had a @zoom_us with @WhiteHouse tonight asking for their help. They will help push a bill in Congress to give relief to consumers with their energy bills in situations like this.

  • BariumSodiumNa Lwchlab (@BariumSodiumNa) reported

    @IHateCicero Hi this is @zoom_us support how can we help?

  • tigerflyboy78 Keith Redding (@tigerflyboy78) reported

    @zoom_us I'll do whatever ya need me to do just want to fix this

  • colleenbusby Colleen Busby (@colleenbusby) reported from Los Angeles, California

    Not enough people are talking about how terrible the @zoom_us update is. PUT THE RAISE HAND FUNCTION BACK TO THE WAY IT WAS

  • sebastiankeil Sebastian Keil (@sebastiankeil) reported

    @zoom_us where would I find info on audio quality? I realize that depending in the bandwidth it might go down but what is the spec? best rate? thx

  • N_y_ee pearl mae. (@N_y_ee) reported

    I have been talking to this guy in @zoom_us tech support ALL day about my account not recording/saving meetings. He has told me 4 times thqt he can’t find the recording to analyze the issue and I KEEP telling him he can’t find it bc it’s NOT recording 😭😭 omfg

  • geniusjoa geniusjoa (@geniusjoa) reported

    @zoom_us Hi!, Good morning, I cannot view the webinar scheduled from the site, however from the desktop app it is possible to view the webinar ... Please help.

  • AntonAndrejic Anton Andersson Andrejić (@AntonAndrejic) reported

    @hlandgren @zoom_us @MicrosoftTeams Microsoft Teams is not a meeting service. It's a hostage situation.

  • BreslinnetMedia Breslinnet Media (@BreslinnetMedia) reported

    Choosing correct keywords can be tough. However, we can help! We can discuss suggestions via @zoom_us or over the phone. Send us a message to get started.

  • ChezianB 🧢 (@ChezianB) reported

    @ANI Then Zoom should be banned if they did not support n help GOI Right @zoom_us ??

  • ChAnkur ruk nA ‏‎‎انکُر (@ChAnkur) reported

    @ImpsMom @zoom_us The tech guy may not have access to 'login attempts' log. But some dashboard should have that matrix tracked. As OP said, they never would've imagined THIS use case.

  • jruvechi /řu 'βek tʃi/ (@jruvechi) reported

    @zoom_us Hi, any help, please? I have been trying to verify my account once I downloaded Zoom app on moy phone device, and: No matters if I try to use an sms code within 59 seconds of wait and try or if I try with one of my recovery codes from the website, it keeps buffering.

  • Dalal49571013 Dalal (@Dalal49571013) reported

    @zoom_us when are you gonna actually fix the problem of the non existent raise hand issue!!!???

  • JohnDCrane John D Crane (@JohnDCrane) reported

    Hey @zoom_us - Your app is saying my account doesn't exist, but I used it this morning. Your web bot and telephony support options require users to enter an ID from their profile page...which you can't do if you can't login! Any suggestions?!

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