Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Karlsruhe, Baden-Württemberg Region 1
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • msiddiqui_md Mustafa Siddiqui (@msiddiqui_md) reported

    Looks like when you play a video on @Webex it comes out choppy. That's a problem for online teaching, especially for Movement disorders. Anyone has any suggestions? Does @zoom_us have the same issue?

  • WickedmsL Wicked Math Nerd (@WickedmsL) reported

    @sassmouther @UncorkedMama @zoom_us Thanks! I do check those, but still have the issue! They can hear it fine, but just see a black screen. Idk.

  • BethanyT_23 Bethany Turner (@BethanyT_23) reported

    @zoom_us It didn’t work and I apparently don’t have access to call live support. My student has missed several classes because of zoom redirecting her to the wrong meeting. I need help resolving this ASAP.

  • Caroline_LEH16 Caroline (@Caroline_LEH16) reported

    @zoom_us I did the Mac update yesterday and the zoom update and now my external camera doesn’t appear in the drop down under the video tab in settings - help!

  • DEANCASLORE (@DEANCASLORE) reported

    @zoom_us can you help me skip my chemistry class tomorrow thank you

  • dearppkrit eva 🌺 itsay (@dearppkrit) reported

    @zoom_us @steazya help me?!?

  • cameronmoll Cameron Moll (@cameronmoll) reported

    That I have to hover in @zoom_us to verify I'm muted is a big privacy miss. Always-present 🔇 would fix this. And worse when I'm in a zoom webinar and there's no visual cue that I'm muted (or my mic isn't being misused).

  • Donjeur David McDermott (@Donjeur) reported

    @zoom_us I was passed around Ian, Christian L and then Edgar. He then disconnected and left me back with the bot. Can someone please help?

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported

    @afit @zoom_us I understand some of the tech, security and privacy issues but it has been a surprise how many poor rip off apps they allow in the store.

  • Suzie_Neuwirth Suzie Neuwirth (@Suzie_Neuwirth) reported

    @zoom_us 2/2 can someone please contact me asap- if not can you please give me your UK contact for legal complaints as this is a consumer rights issue now if I am unable to access a paid service

  • marcosnils Marcos Nils (@marcosnils) reported

    @_MarkoB @zoom_us I don't have this problem using Xorg 1.20.9 and latest zoom client.

  • katy63304179 katy (@katy63304179) reported

    @zoom_us when I paste a link into the zoom chat, students are unable to click it. Copy/paste not appropriate as they are very little. Can you help?

  • Donjeur David McDermott (@Donjeur) reported

    @zoom_us Well the problem is no one is helping I’m just being passed around. Yelena has not replied to me, the chat is still open. This has taken over an hour and no one has yet acknowledged my problem

  • Levi_SeaSerpent Levi |🐞| bIm | 💙 | READ PINNED! (@Levi_SeaSerpent) reported

    @zoom_us Hey, so with the way I signed on, it's not letting me change my display name. It has it set to my real name which really sucks for me. And it says something about SSO? Can you help?

  • SPoulton Simon Poulton 🐙 (@SPoulton) reported

    Does @zoom_us suck for anyone on a Macbook else after upgrading to Big Sur 11.2? It takes me like ~4 mins to join any call (via desktop app) & I don't have this issue with any other platforms.

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