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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamden, CT 1
St Albans, England 1
Milwaukee, WI 1
Bideford, England 1
Glasgow, Scotland 1
Phoenix, AZ 1
Altoona, PA 1
Denver, CO 1
Enfield Town, England 1
Boston, MA 1
Cleveland, OH 1
Ihlow, Lower Saxony 1
Bogotá, Bogota D.C. 1
Krefeld, NRW 1
Hermosillo, SON 1
Palo Alto, CA 1
Channahon, IL 1
Kansas City, MO 1
Springfield, OH 1
Georgetown, KY 1
Dayton, OH 1
Karlsruhe, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • mshu8
    Marisa (@mshu8) reported

    @zoom_us Like the update but big problem: why can't I see that someone joined the waiting room if I am in a breakout room. I used to be able to.

  • ValerieMcN
    Valerie McNamara (@ValerieMcN) reported

    @zoom_us I have a basic account. I am not able to use my Bluetooth headphones with Zoom on Portal. Others seem to be having the same issue. Is there any fix on the way?

  • ChrisCampbell02
    Christopher Campbell (@ChrisCampbell02) reported

    @MattHastings3 @SlackHQ @zoom_us Is it really down that often? This is the first big outage I’ve experienced.

  • SlokGonx
    Samuel González (@SlokGonx) reported

    @zoom_us Hello, I am having problems connecting by airplay of my ipad to zoom in PC, this did not happen, if it recognizes the connection, but does not transmit the screen, everything is updated to the latest version.

  • linasigns
    Dr. Lina Hou (@linasigns) reported

    @gab_hodge @zoom_us @soaringsan I can work with one device too. My biggest problem is that I have no way of viewing my presenter’s notes so I read them on a separate device. 😬

  • laypishina
    laypish (@laypishina) reported

    @meanjoegnd @zoom_us Same here and I have online school and I literally can’t find anything to help me

  • Xclusivekesh
    Kesha Brooks (@Xclusivekesh) reported

    Wouldn’t mind if @zoom_us decided to be down today! Lol y’all ain’t got no problems y’all want to solve?

  • CarolinaGothic
    Kelly 🏳️‍🌈 (@CarolinaGothic) reported

    @zoom_us Why update so pining a video knocks out the spotlight?!?! What's even the point of separating them if the host can't spotlight one video for other people to see and pin a different video for themselves?? Now I cant pin my student while spotlighting my doc cam!! Fix it!!

  • brianvinson
    Brian Vinson (@brianvinson) reported

    I’m betting @zoom_us sees a spike in their chat being used since @SlackHQ is having issues today.

  • HanksJar
    Jar Hanks (@HanksJar) reported

    Hey @zoom_us your customer service SUCKS!! #CustomerService #CustomerExperience #zoom

  • TYsAdventures
    TY (@TYsAdventures) reported

    @zoom_us is there a way to combine my 2 office accounts into 1 and why aren't meetings showing up on my meetings schedule? Where can I get help?

  • geekgunda
    Chinmay Bhattar (@geekgunda) reported

    @zoom_us would see some unexpected spike in chat traffic today as @SlackHQ continues to stay down. Has anyone else temporarily switched the chat platform as well?

  • _TerriEllen
    🏳️‍⚧️Terri⚧Ellen🏳️‍⚧️ (@_TerriEllen) reported

    @mickou @Logitech tried that, no change. this is a @zoom_us software glitch. the issue started after their software upgrade. It would be nice if they could address the issue.

  • sumitngupta
    Sumit Gupta (@sumitngupta) reported

    So many habitually late people panicking that they can't say they're going to be late for a @zoom_us call because @SlackHQ is down... and will now show up on time.

  • jawaid_mr
    WRESTLING (@jawaid_mr) reported

    @zoom_us Very disappointed you did not twitter me back very very bad customer service😡

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