Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

Less
More

zoom Hero Image

Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 3
Boston, MA 1
New York City, NY 1
Houston, TX 1
Sandbach, England 1
Katy, TX 1
Englewood, FL 1
Redditch, England 1
Leeds, England 1
City of London, England 1
Grande Prairie, AB 1
Sydney, NSW 1
Tampa, FL 1
Negrar, Veneto 1
Ronchin, Hauts-de-France 1
Hastings, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • coffeegeekguy Artie (@coffeegeekguy) reported

    @zoom_us Yup. I tried each of them but none work. No problem with speakers but none of the mics work. I tried the built-in mic, an external webcam with mic, a Steinhauser headset and a generic USB headset. None worked. Can't figure out what's blocking the mic. Dell laptop is new.

  • csk362000 csk362000 (@csk362000) reported

    @marcorubio @zoom_us You guys down played the virus, lied to the American people and cost lives and now we're finding out documents have been hid on virus reports and attacked and purposely infecting Americans and here your coward *** sits getting a shot. In jail is where you should be.

  • MsSmithNauset Ms. Smith English (@MsSmithNauset) reported

    @Nicolemens @RachelJachino @zoom_us Google Meets emails attendance at the end of every class. Not having to open yet another thing, find the right button, etc. would be a huge help to teachers. Make it easier please!!! Thank you.

  • alondonb Amy London (@alondonb) reported

    @zoom_us Audio only recording downloads not working in Pro account. Downloads as Video instead. Been working well for 10+ weeks. Were settings changed/updated? Please assist thank you!

  • Scholty Dieter Scholtyssek (@Scholty) reported

    Tech support for @zoom_us stinks. Phone tree hell and once you get in touch with someone their level of care is pretty close to 0. Problem is still unsolved. That is all!

  • coffeegeekguy Artie (@coffeegeekguy) reported

    @zoom_us Your app cannot see my new Dell's mic. Dell diagnostics show the mic works fine -- just not with Zoom. How do I fix that?

  • redwill96 Red Will (@redwill96) reported

    @zoom_us the cheap call centre staff you use in the Philippines are shockingly bad. Their command and understanding of English is appalling. TWO staff today couldn't even pronounce "renewal" - how are they supposed to help if they cant speak the language? Madness

  • lewbel Arthur Lewbel (@lewbel) reported

    Many Zoom accounts at Boston College are down currently (can't be logged into), and BC IT says other universities are affected as well. #Zoom @zoom_us

  • OmarNajjar99 Omar AlNajjar (@OmarNajjar99) reported

    @zoom_us @benjimcd21 I have same problem!

  • pratigyaesther Pratigya Esther Ram (@pratigyaesther) reported

    In another first this year, I am now attending a funeral service on @zoom_us

  • LucianaLamb Luciana Lambert 💎 (@LucianaLamb) reported

    Hi, @eventbrite. You need to fix your @zoom_us integration. It’s not working. As an event host, I always send the Zoom invitation to my attendees directly via email. But as an attendee I noticed that some organizers might not be aware attendees don’t have a Zoom link that works.

  • todlad52 Duncan Williamson (@todlad52) reported

    @zoom_us is this a bug? when using power query on a google meet call, the power query editor would not show to the audience while the excel worksheets would. this was using your paid for service

  • damizzez54 Kellz (@damizzez54) reported

    @zoom_us Why are you so damn expensive? Why are you being greedy while there is a pandemic? Noone has the money to afford your service! Why do you tease us with teaching excellence and pull the ball away because of money? Our kids, the future deserve better, do better!-Teachers

  • Ambasutherland Amba (@Ambasutherland) reported

    @zoom_us anyone else can’t get zoom support to help them? I can’t believe my first tweet has to be to ask for something I pay for! @ericyuan Help! I know this year is hard but CS is failing.

  • ArneKuilman ArneKuilman (@ArneKuilman) reported from Zuid, Provincie Noord-Holland

    Just had a terrible @zoom_us experience - it starts with the terrible email invite - you must be ludicrously insane if you believe this company is worth half a billion!

Map Check Current Status