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Zoom

Zoom Outage Map

The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Zoom users affected:

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Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Iowa City, IA 1
Hayward, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Zoom Issues Reports

Latest outage, problems and issue reports in social media:

  • lillybientot
    ❞ ڸمـْــــياءٌۦ ❝...𝐿𝒶𝓂𝓎𝒶..🌸 (@lillybientot) reported

    @zoom_us my subscription was just renewed automatically . I just canceled it but did nkt get the refund option , would you please help ?

  • shawnandthecity
    Shawn (@shawnandthecity) reported

    Dear @zoom_us - why does the scheduling section of your Mac app suck as bad as it does? This seems like an urgent issue to resolve. Meetings are never up to date, and the refresh prompt does nothing…I could go on.

  • TheRealPomax
    TheRealPomax (@TheRealPomax@mastodon.social) (@TheRealPomax) reported

    Can we get an "almost make audio mono" option, @zoom_us? Having to deal with people's mics being set to "just the left channel" is incredibly terrible, especially for folks with hearing disabilities in one ear, but also just in general.

  • JR_GuSSi
    Jose Roberto Davila (@JR_GuSSi) reported

    @zoom_us I contracted an annual plan yesterday in Mexico, but at no time was it specified that the charge would be in dollars, can you help me.

  • NewsLiebs
    Stephanie Liebergen (@NewsLiebs) reported

    Hey @zoom_us ... seems you're having some problems. I've got an interview stuck in your cloud processing somewhere. Help a reporter out here!!

  • BunkyFob
    FunkyBob (@BunkyFob) reported

    @zoom_us Your new version has gone the opposite direction - now I don't even get to see the login window at all - it's hidden immediately!

  • _sena_eksi_
    sena (@_sena_eksi_) reported

    @pollingersocial @zoom_us hi there, sorry to bother you but did they give you any kimd of solution? i am having the exact same problem and i need help asap🙏🏻🥺

  • taylorpineiro
    taylorpineiro (@taylorpineiro) reported

    Help @zoom_us is it possible to automatically send a calendar invite after someone registers for a future event on the zoom registration page? It is not possible to ask the help bot this question without being directed to Norway VAT documentation.

  • j15ldw
    Leigh (@j15ldw) reported

    @zoom_us I need some help when setting up a meeting. I have tried your trouble shooting guides but they aren't helping me. Can someone help?

  • Siroberte
    Robert (@Siroberte) reported

    @zoom_us @Zoom Zoom Refund my money please, I did a one off subscription, I deactivated my plan but you still went ahead to debit me for the following Month for the service you didn't provide. REFUND MY MONEY

  • leeannindonesia
    Ann Lee (@leeannindonesia) reported

    @PoojaGrey @zoom_us Haaa I have the same problems in 2021. Geez @Zoom ... make it easy for people to cancel the subscription.

  • bostonbobby617
    Robert Clark (@bostonbobby617) reported

    @LaurenBlanc8 @zoom_us @Jahack92 What was your workaround. How did they help

  • ltruex
    Leslie Truex, Literary Agent (@ltruex) reported

    Do any people work at @zoom_us ? I'm in an endless loop on its AI help. I can't log in without verify code, but by the time the code comes, the page is times out. How can I get a person to help me?

  • bostonbobby617
    Robert Clark (@bostonbobby617) reported

    Since @zoom_us isn’t fixing the issue I am requesting all the zoom groups in my non-profit start changing to @Cisco webex. The service is better and all the same pricing. You actually get more support from Cisco and security. #ZoomFail #DropZoom #hacked

  • jvuillermet
    Jérémy Vuillermet (@jvuillermet) reported

    @stigi @zoom_us I've seen with few people including myself. It happens after a Big Sur update. Screenshare freezes (for the other members of the call) and restarting the call doesn't help. The 100% fix so far was to reinstall zoom and + maybe "use tcp" in screen share options

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