Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Berkeley, CA | 1 |
| Toronto, ON | 1 |
| Faribault, MN | 1 |
| Bremen, Bremen | 1 |
| Lloydminster, AB | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Mountain View, CA | 1 |
| Santa Rosa, CA | 1 |
| Laguna Hills, CA | 1 |
| Coyoacán, CDMX | 1 |
| Chambersburg, PA | 1 |
| Irving, TX | 1 |
| Anchorage, AK | 1 |
| Dublin, CA | 1 |
| Glasgow, Scotland | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Houghton, NY | 1 |
| Ilkeston, England | 1 |
| London, England | 1 |
| Crewe, England | 1 |
| Doncaster, England | 1 |
| San Francisco, CA | 1 |
| Cuautitlán Izcalli, MEX | 1 |
| Puebla, PUE | 1 |
| Taguig, National Capital Region | 1 |
| Abidjan, Abidjan | 1 |
| Wildeshausen, Lower Saxony | 1 |
| Sant Boi de Llobregat, Catalunya | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Arro
(@ArroJoanne) reported
@Wykeland @zoom_us Did you get the message that residents don’t want a huge @amazon distribution centre right next to our houses? There are no Amazon distribution centres near residential areas in the U.K. for a reason, they don’t mix. Just look at the problems in Kent #pooinhoo
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JT Dahl
(@JediJamez) reported
Hey @zoom_us I’m a private tutor, for the past year I’ve been able to do meetings that are over an hour. How come all the sudden it ends my meetings after 40 mins unless I upgrade? BULLSHIT. My business has already been hurt enough by the pandemic. Fix this.
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Joanne Arro
(@ArroJoanne) reported
@Wykeland @zoom_us Did you get the message that residents don’t want a huge @amazon distribution centre right next to our houses? There are no Amazon distribution centres near residential areas in the U.K. for a reason, they don’t mix. Just look at the problems in Kent #pooinhoo
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Dewuxx
(@Dewuxx) reported
Yo @zoom_us figured I’d tell y’all, Sense ur application already has so many problems, it minimizes anything I have full screen very 30 seconds(ish)
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🎮ysr mahmood🕹️
(@ysrmahmood) reported
Had a nice @zoom_us coffee morning chat with my fellow #parkchampions @OurParklifeCIC & got some good advice about getting a camera & about Wi-Fi boosters that reach hard to reach areas, even though had some technical issues which have had something to do with the weather. 👍👂
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Marla Carfizzi
(@MarlaCarfizzi) reported
.@zoom_us Hello. I have been having issues with the client all day. It says Error 5003. I have uninstalled, reinstalled, restarted my computer, tried wifi and hotspot. Nothing has worked. I can still access my meetings through the website. Please help!
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Robert Stoeber
(@rstoeber) reported
Anyone else with a new Apple Silicon MacBook having trouble with Zoom meetings? Whenever I share my screen it “freezes” on the meeting attendee side after a few minutes. Talking with @zoom_us about it but no solution yet.
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Lady Di
(@Ova_Dia) reported
The students who miss class are the most underserved. They shouldn't be punished because their school district is under water and can only afford the free version of your service @zoom_us
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Rhianna Compton
(@RhiannaCompton) reported
Why is @zoom_us so terrible on Chromebooks?
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Robert Stoeber
(@rstoeber) reported
@zoom_us Yes, I have 5.4.4 (58903.1122). This problem has been confirmed - you can see the details on a support ticket #8865116. I have provided a number of meeting IDs so your support team can see the problem. Let me know if there's anything else I can do to help diagnose.
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Sam Kurd
(@Kurd_SK) reported
@zoom_us do you even think I’ll upgrade when I don’t even know if the paid account will not freeze? Obviously your CEO just offers lip service in interviews but the reality is that YOU ARE NOT COMMITTED to customers! Period!
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Luke.
(@MrLukeJohnston) reported
Recently installed the new MacBook update, and @zoom_us hasn’t worked on it since. Anyone else had this issue? @Apple
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Victor Escorcia - #NHSCovid19App #wearmask 😷
(@3scorciav) reported
Oh great #twitterverse, has anyone tried speed dating apps? I heard that one kinda fix the cocktail party issue where @zoom_us falls short I also heard that @Webex allows to create bubbles during meetings hasn't heard about an app to host online cocktail parties comments?
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Eduardo Munoz
(@eduardomc) reported
What a terrible user experience. Forcing users to upgrade to latest version before opening Zoom. I lost the first 8 minutes... @zoom_us
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husban
(@husbanthesexy) reported
I don’t like that every Wednesday I wake up for my 8am call and I hear my 40+ years old manager and coworkers yelling “ HUMMP DAYYYY” @zoom_us help me