Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 3 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
| Leeds, England | 1 |
| City of London, England | 1 |
| Grande Prairie, AB | 1 |
| Sydney, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn Murphy
(@mrsmediamom) reported
from
Owings Mills, Maryland
@zoom_us @craigmwood Same. Ticket sent twice. Priority high. No replies. Please help #5616539
-
➖
(@Pizza_Princess1) reported
from
Santa Fe Springs, California
In March, I purchased a plan from @zoom_us and when I tried logging in for a second time, my plan had disappeared! I tried calling but it said “your plan doesnt support phone call customer service” so I submitted a claim to them via email and never got a response.
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Scott Menor
(@smenor) reported
from
Gilbert, Arizona
There are many more pressing issues to resolve as a civilization but we really needs to just establish that meetings should be scheduled for their actual start times - especially when they’re are @zoom_us meetings.
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Phil Weasley
(@PhilWeasley) reported
from
Columbus, Ohio
@zoom_us you’ve made a lot of terrible decisions and I’ll be canceling you and deleting the app!
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Anthony North
(@Anthony_North) reported
from
Chelmsford, England
@zoom_us Hi. The decision to remove the ‘unmute all’ button is a disaster for our charity. We run Zoom lessons for people with learning disabilities. They are unable to unmute themselves when required by a tutor. PLEASE HELP.
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Adnan Bakshi
(@bakshi_adnan) reported
from
Anantnāg, State of Jammu and Kashmīr
@zoom_us @ericsyuan I'm not able to see all the live meetings, I'm supposed to see 3 live meetings bit it only display 1, participants column display 0 what's wrong with this application. Advised how to fix this
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Tamara✨
(@_tsweets) reported
from
Hattiesburg, Mississippi
@_ImKant @jarriusadams @zoom_us Right! One thing my professor did was make the meeting private so you can only access it if the organizer approves. That might help future meetings.
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Pravin (rhymes with ravine)
(@ppk007) reported
from
Palo Alto, California
@stevesi @zoom_us I'd settle for their customer service to respond. We upgraded to a corporate account and though I accepted the invite and signed up I still have a basic account.
-
Gary Rikard
(@garyrikard) reported
from
San Diego, California
@ylfnogard54 @CPDChina @MauraMoynihan1 I understand the law and China has a lot of latitude with discretion. a tough issue because if you are cited for violation then you are forbidden to do business in China forever. #zoom is in a tough spot. @zoom_us must partner with other companies and apply pressure to China
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𝔸𝕓𝕓𝕪 𝕊𝕔𝕙𝕦𝕓𝕒𝕔𝕙
(@ahhbeegayle) reported
from
Lenexa, Kansas
@TeriL1974 @zoom_us No kidding! 👊🏻 No wonder their customer service is impossible to reach hahha
-
oh, that's cute.
(@__ohthatscute) reported
from
Bronx, New York
@zoom_us You’re working with the law enforcement to spy on users. Take this down.
-
Shegzy Billions - Greatness is a Marathon
(@callmeshegs) reported
from
Ikeja, Lagos State
@zoom_us I can't find enable custom live streaming service on my account .. How can I resolve this
-
MikeyD08
(@mdepasquale08) reported
from
Eatontown, New Jersey
Calling all @backstreetboys and fans, I need you help..June 1st is my one year anniversary and my plans got ruined because of quarantine...if I could get any of the @backstreetboys to @zoom_us with her I would gane extra credit points with my amazing girlfriend #backstreetboys
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Prof. Manish Thakur
(@2601Manish) reported
from
Mumbai Suburban, State of Mahārāshtra
@zoom_us quarter was crazy town: - Sales grew 170% - 769 customers paying them $100k+ annually, +90% - 20x increase in meeting minutes. From 100 billion hrs in January to 2 trillion hrs in April. - #AWS added thousands of new servers for days in a row to help meet demand.
-
Cameron
(@CamInTheCloud) reported
from
Marysville, Washington
@zoom_us WRONG, Deleting my app / shutting down my account
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