Zoom Outage Map
The map below depicts the most recent cities worldwide where Zoom users have reported problems and outages. If you are having an issue with Zoom, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Zoom users affected:
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Multimedia
Zoom Video Communications is an American remote conferencing services company headquartered in San Jose, California. It provides a remote conferencing service that combines video conferencing, online meetings, chat, and mobile collaboration.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hermosillo, SON | 1 |
| Palo Alto, CA | 1 |
| Channahon, IL | 1 |
| Kansas City, MO | 1 |
| Springfield, OH | 1 |
| Georgetown, KY | 1 |
| Dayton, OH | 1 |
| Karlsruhe, Baden-Württemberg Region | 1 |
| Boston, MA | 1 |
| New York City, NY | 1 |
| Houston, TX | 1 |
| Sandbach, England | 1 |
| Katy, TX | 1 |
| Englewood, FL | 1 |
| Redditch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Zoom Issues Reports
Latest outage, problems and issue reports in social media:
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JMS
(@jms_msn) reported
@Bob_Wachter @zoom_us Just had the same issue!!
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j 🧸
(@TheHijabiApollo) reported
Petition for Zoom to let us slow down a recording, I did not choose to have this professor who raps formulas. @zoom_us
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Kai Mast
(@cskama) reported
@zoom_us do you know what technology screensharing on Linux+Wayland Zoom is using these days? It seems to be broken for everybody I talk to.
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David Cumin
(@KiwiDaveC) reported
@JulietMosesNZ Purely for the sake of public health, I hope @zoom_us and others are working on the issue if it hasn't already been solved.
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Iram Arce
(@itsme_iramcito) reported
@zoom_us , the servers down in my NROS 310 class. Get to it 👏🏼
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Kathryn A. Ostrofsky
(@K_Ostrofsky) reported
The automatic @zoom_us closed captioning is remarkably accurate! Still, two of my favorite #Massachusetts-themed errors today included "NYU" being spelled "MIT," and a list of three Massachusetts cities that got written as "Boston western LOL."
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Rachel Moore | #BlackLivesMatter
(@RachelMooreRS) reported
Take my money @zoom_us! I'm trying to upgrade to pro and keep getting stuck at the payment stage. Everything's filled in, no alerts that I'm missing info, I've read and acknowledged the privacy and TOS... I just want to upgrade. Is my Chrome browser the issue?
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Nug 🐣
(@itinerantnugget) reported
@zoom_us My 2FA is not working and saying codes are invalid. I am using Microsoft Authenticator & it matches my email. I am trying to get passed by the chatbot to talk to a real person, but it keeps asking me for my 6-digit host key when I literally have no access to my account.
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Brandon Galbraith
(@Merenub) reported
@zoom_us had multiple meetings this week where some attendees could not hear shared sound while others could. A sharer specific issue, as I was able to share successfully to everyone. Had others reach out with same issue. Wondering if there's a solution or something we can check?
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David Jennings
(@mrdaj78) reported
Dear @zoom_us, Your service is GREAT. It's made remote learning a truly viable possibility. But I have one request: can I please stop having to see my own dumb face while I teach? I want my kids to be able to see me, but I am tired of seeing this goofy mug. Let's do this. dj
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Shivani Ahuja
(@Shivani07974822) reported
@zoom_us Hlo I am using zoom app on I pad pro .when I share my screen with kids I don't see their faces and my video also stop.could you please help me
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Simon Poulton 🐙
(@SPoulton) reported
@zoom_us I'll skip that for the moment as I'm not on Zoom calls that often (and I don't really have time), but anecdotally, I've heard this is true for many other folks too, so I don't think this is an isolated issue to just me.
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Mark Galpin
(@markgalpin) reported
@MichaelCade1 @tsmith_co @zoom_us from personal experience Michael, I found it was Teams causing more of an issue as Tim states you can't disable it. You have to create a virtual device
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Jessica Share
(@MrsShare112) reported
from
Northfield, Illinois
Need tech help, Twitter world! While using @googlejamboard during @zoom_us, a student typed on the doc from home & I don’t see his work on my computer. Looked at his screen on @goguardian & his edits are there from his view. Why can’t I see them on my end?
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Tariq ☕
(@rzeta0) reported
@ASBO_Allstar @zoom_us Yep - I guess it comes down to trust Given @zoom_us previous behaviour I don't trust them. Remember when they installed a listening web server as part of their client.....
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