ACT Outage Report
Why is my ACT service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 29: Problems at ACT
ACT is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (77%)
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Wi-fi (14%)
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Total Blackout (7%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Bengaluru, Chennai, Mumbai, Mangalore, Ahmedabad, Coimbatore, Tanjore, Delhi, Vijayawada, Cochin, Jaipur, Pālghāt and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Bengaluru |
Internet | |
| Hyderabad |
Internet | |
| Bengaluru |
Wi-fi | |
| Hyderabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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senthilkumar
(@tsktsk123) reported
@ACTFibernet As always no response or action by ACT fibernet, internet is still down. I tried to reach local ACT technician he didn't even pick the phone. Awful service. @airtelindia @Airtel_Presence I want to shift to Airtel, ACT broadband service is awful with their service.
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Anand Sambasivam
(@BalasivanesonS) reported
@ACTFibernet Net work not working more than 2 days in chennai… waste of money
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Divyesh Gaind
(@divyeshgaind) reported
@ACTFibernet Your ticket SR10366545868934 is tentatively expected to be resolved by 10-Dec (DD/MM) between 19:30 to 21:00. Team ACT. Almost 10+ hrs still no service
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Harry Singh
(@Si46789676) reported
@ACTFibernet ESCALATION AGAINST CALL CENTER AGENT Kavita Nath · Customer Service Manager at Atria Convergence Limited😡😡😡😡😡😡 CHANGE MY PLAN DOWNGRADE MY PLAN
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Y Yona
(@YYona13) reported
@ACTFibernet I was told that the internet service was not working this morning They said that it will be fixed by 8.00 PM. But it has not been fixed till now (9.40 PM). If I ask further, they said that it will not be fixed today but tomorrow.
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omar
(@omar27821475) reported
@ACTFibernet pathetic service being given as i am facing no internet connection issues for the second time in a month ,bangalore-560001
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Sreeram
(@thesreeramrahul) reported
Calling out @ACTFibernet after 33hrs of outage and almost a day of no response for the complaint ...
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Divyesh Gaind
(@divyeshgaind) reported
@JioCare I would pay an additional fee please help us set up connection in our location and save us from @ACTFibernet
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maanasa
(@maanasa_marti) reported
@ACTFibernet Have complained about no wifi since afternoon 12:00 pm. Not yet resolved. Very horrible service
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Balasubramanian
(@Balaa7389) reported
@ACTFibernet internet is not working from yday night. SR10366545109174 raised and ETR is changing everytime now the ETR is 11 dec, 1 pm.. seriously? This is frustrating..
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Keerthikumar
(@gkeerthikumar) reported
@ACTFibernet Internet is not working for more than 48 hours!! No proper resolution time in the ticket as well! Utter disappointment
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Sreeram
(@thesreeramrahul) reported
Calling out @ACTFibernet one again after a day's outage and half a day of no response over the complaint raised.
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B Sivakumar
(@bshivakumar1971) reported
Very poor service by @ACTFibernet. No one is responding to calls and are closing the complaint without solving it. Will there be any response in the next one hour or should we change the service provider?
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Dinesh Balaji
(@sdbalaji) reported
@ACTFibernet Im thinking of switching back to ACT after this month due to pointless customer service from hathway
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Proxy Indian
(@RRightist) reported
@ACTFibernet How long? Not even attending the customer care call? may be issue can be sorted out with some simple restarts...but that too can be sure and taught only when your team is reachable! This ia really worst
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Anand Sambasivam
(@BalasivanesonS) reported
One of worst network… Bad service .. @ACTFibernet … dear friends don’t waste your money for this broadband
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A MAN HAS NO NAME
(@the__90sKID) reported
@ACTFibernet May I know the reason for that?? Is the internet down in entire chennai or only in some parts? Why do you promise restoration within stipulated time if u couldn't do so.
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Ashif (Kindness Seeking Soul)
(@aash_ashif) reported
@thecrowdstopper @ACTFibernet Yeah now again this month they restarted internet is not working and no one takes responsibility
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Vtsh
(@newVTSH2022) reported
Can't believe I subscribed to @ACTFibernet . Their services are becoming terrible day by day. I regret recommending ACT to my friends when it was more reliable. 😐
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Y Yona
(@YYona13) reported
@ACTFibernet They said that they have sent us to another place to fix it. So I am not a customer? ACT What is your answer ???
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Pugalventhan Venkatesan
(@pugalventhan_91) reported
@ACTFibernet No network from yesterday evening in Kundrathur. No response for tickets raised as per said time! SR10366547044194 #Mandous #ACTfibernet
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Sreeram
(@thesreeramrahul) reported
Calling out @ACTFibernet for 21hrs of outage and almost half a day of no response for the complaint raised ....
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Arul Gnana Prakash
(@arulgprakash) reported
@ACTFibernet waited for almost 30mins only for my call to be disconnected without any reply. My Service request number SR10366545959614. You guys never fail to disappoint every single time. Your performance record comparatively much worser than @narendramodi performance record
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Balasubramanian
(@Balaa7389) reported
@ACTFibernet When will the issue be resolved pls?
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Y Yona
(@YYona13) reported
@ACTFibernet Every time the internet doesn't work You have to beg your employees to fix it. Do you want to use your internet just to beg???
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Shubhadarshi Daah
(@ShubhadarshiDa1) reported
@ACTFibernet May we fix the problem at Seemancheri once for all. All other ISPs are resolving the issue in lightning speed. Now from evening we have no internet.
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Pramod Reddy🇮🇳
(@18imPramod) reported
ActFiberNet is the worst @ACTFibernet
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Harry Singh
(@Si46789676) reported
@ACTFibernet Atria Convergence Limited Hyderabad, Telangana, India · Customer Service Manager · Atria Convergence Limited Kavita Nath · ESCALATION against agent CHANGE MY PLAN DOWNGRADE IT 🌹😡😡😡😡😡😡😡😡😡😡😡😡😡
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🇮🇳Kamal🇮🇳
(@patidar42) reported
@ACTFibernet I have used hathway, airtel, jio fibernet and others also. But I haven't seen this much speed in 830 rs. 75 mbps speed but not able to open even webpage. Don't say having issue with website 🙄 😒 😐 😑
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Nithin N
(@tinfab04) reported
@ACTFibernet You take whatever you want i can take action with consumer court too for frequent **** service im getting yet im paying you every month for every service less day too. The audacity to even say