ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 78
Hyderabad, TG 48
Chennai, TN 38
Mumbai, MH 4
Mangalore, KA 3
Delhi, NCT 3
Coimbatore, TN 2
Thāne, MH 1
Kannur, KL 1
Ahmedabad, GJ 1
Tanjore, TN 1
Vijayawada, AP 1
Cochin, KL 1
Jaipur, RJ 1
Pālghāt, KL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • me_vamshi vamsi krishna (@me_vamshi) reported

    @ACTFibernet I have reached you yest for my plan upgrade issue and texted my details to you. Till now, atleast i didn't get any call from technicians. Can you confirm if anyone looking into this

  • ROBINH00D1 R0bin ഹുഡ് 🦂🎭 (@ROBINH00D1) reported

    @ACTFibernet Router returned back after non feasilbility of connection transfer, then router caution deposit not returned/refunded. Executive of #ActFibernet not attending calls... very pathetic... 3 months over...Going for Consumer court. @ACTBangalore .. very bad.

  • AlanNoble11 Shankar (@AlanNoble11) reported

    @ACTFibernet: Chennai ACT A/c No: 103658792254. This is our 3rd account in Chennai and the absolute worst in terms of uptime. Every SINGLE week, the Internet seems to be down for a variety of issues. FIX IT THEN. Extremely frustrating. [to be contd]

  • brijo123 Brijesh (@brijo123) reported

    @koushikjoshi @ACTFibernet Using ACT for over 4 years. Agree that their connection tends do drop at times but it tends to be <10% for me. Those times I switch to Hotspot. I believe Jio Fibernet is better, & the only reason I'm not using it is that my building's fiber connection doesn't support it @JioCare

  • ashys71 Ashok Shankar (@ashys71) reported

    Worst service by @ACTFibernet. Internet service disconnected due to non payment of VAS charge (though it was requested for disconnection) in spite of having paid internet charge upfront for 6 months. Is this your @ACTFibernet business practice.

  • IamHameedGhori Follow Hameed (@IamHameedGhori) reported

    @ACTFibernet Experiencing Worst connectivity and frequent sent loss of connection around Upparpally, Hyderabad. On top of it the customer service is pathetic. What am I paying for when you can’t provide uninterrupted and stable connection? #internetdown

  • marappa_rajesh Marappa Rajesh (@marappa_rajesh) reported

    @ACTFibernet 8801196996 my number 7799259515 register number Call to this number 8801196986 if you wont need bad words then solve my problem

  • DhruvaGole dhruva (@DhruvaGole) reported

    @ACTFibernet terrible service and very poor quality customer experience. They outright charge you for their yuppscope and what not WITHOUT asking and you realise only after the bill is generated that such a charge was Levied... (1/2)

  • Tarungoyal53 Tarun Goyal (@Tarungoyal53) reported

    @ACTFibernet i am complaining again and again why are u not listening don't you need customer satisfaction. Why are you not refunding the money. Refund the amount asap. Seriously its worst experience ever. #consumerprotection

  • Nayeemish Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana

    I tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD

  • ashis_karak Ashis Karak (@ashis_karak) reported

    @ACTFibernet What kind of service are you providing? There has been a problem with the Internet for a long time, I had been trying to raise complaints via act mobile apps but it does not happen. Can you tell me why this was done and when the internet issue will be resolved????

  • being_Subhh Subhendu Maharana (@being_Subhh) reported

    @ACTFibernet you guys are seriously misleading people (which btw is one key characteristics of your agents), with the name. Coz you guys fail to ACT and lastly, your customer services are non existent just as the company's ethics in doing business.

  • PaavanMarwaha Paavan Marwaha (@PaavanMarwaha) reported

    @koushikjoshi @ACTFibernet Tbh, I think you should switch to airtel fiber for some time, it's service is far better than any other telecom company (According to me), and Starlink has also applied for a DoT license so maybe it will be available in India by next year.

  • srinad15 srinad (@srinad15) reported

    @ACTFibernet Very Bad service received From your Hyderabad team I have requested for new installation so your team visited 2 times to my office they said that everything is fine so we have processed the Payment also,but at time of Installation your team visited the location

  • khatriclassic Ravi Khatri (@khatriclassic) reported

    @ACTFibernet today again your internet is down since morning. SR10166206281324 every month facing this issue very frequently but no one is taking seriously. I wouldn't like to continue your service from next month. plz don't continue ur service from 1st November,2022.

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