ACT outages and service status in Jagitial, Telangana

Problems in the last 24 hours in Jagitial, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jagitial, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ruchi (@_4Ruffle) reported 7 minutes ago

  @ACTFibernet Also, in 6+ hours nobody visited, this is an optical fibre cable issue you know already from ticket and backend diagnosis confirmed. This needs a technician visit and I will keep escalating.

• 
  manish kundan (@manishkundan01) reported 8 minutes ago

  @ACTFibernetHYD @ACTFibernet False commitments, zero accountability, and no resolution. Install the connection immediately or process a full refund. #CustomerService #ACTFibernet

• 
  Gauranga Das (@GaurangaDas9) reported 8 minutes ago

  @ACTFibernet Internet connectivity is not working in Choodasandra area. The application is also unresponsive to talk with any agent. Will you care you to check?

• 
  Sanjay Debnath (@sanjaydebnath86) reported 9 minutes ago

  @ACTFibernet Again there is an internet issue. How can I do office work? The issue is almost every couple of days. Can we expect a permanent solution for our apartment?

• 
  pramodhvittal (@pramodhvittal) reported 10 minutes ago

  Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

• 
  Star antey rebel yera 👊😎 (@Saikrishna0079) reported 10 minutes ago

  Pathetic customer service @ACTFibernet

• 
  Priyanka Mishra (@mishrap276) reported 11 minutes ago

  @ACTFibernet @ACTFibernet kindly assist ASAP, while giving the new connection the team will call 1000 times, while assisting during the process what happens to the same team? My new house has terrible network issues. Please arrange a call ASAP.

• 
  Ekrar Alam Ansari (@Ekraralam) reported 12 minutes ago

  Have applied for new connection on 3rd July. Full advance payment taken but its been 72 hours completed nobody has come to install the wifi. Very poor service. @ACTFibernet

• 
  Priyanka Mishra (@mishrap276) reported 12 minutes ago

  @ACTFibernet We relocated to a new place and requested for wifi reinstallation and the request was raised on 26th so that I can get services on time. From morning I'm trying to reach out to people but getting no help. No contact option. Pathetic services!!!

• 
  MJ (@MJ_199318) reported 15 minutes ago

  @ACTFibernet @ACTFibernet Such delay constitutes deficiency in service. Kindly ensure immediate resolution, failing which I will be constrained to initiate appropriate legal action and seek refund with compensation. #ACTFibernet #ConsumerRights